Page 0 1 Confidential Method, Inc. SF NY
Final v06 Nuance.com/ Site Structure Map Date March 12, 2002
Client Nuance
Nuance.com/ Site Overview
Page 0 2 Confidential Method, Inc. SF NY
Public Site/
Extranet/
Primary Navigation/
Page/
Primary Navigation/
Page/
Solutions by Industry
03
Design & Develop
07
Product & Services
04
Market
08
Learn About Speech
05
Sell
08
Partners & Developers
06
Manage Your Partnership
08
Secondary Navigation/
Secondary Navigation/
Company Info
06
Preferences
08
Downloads
06
Downloads
08
Search
06
Search
08
Log-in
06
Log-out
08
Public Footer
06
Extranet Footer
08
Nuance.com/ Home, Solutions by Industry
Page 0 3 Confidential Method, Inc. SF NY
Home
Solutions by Industry
home
Solutions 0.0 Overview
www.nuance.com
Home Page Links
➔
Value Prop Banner Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0
Solutions 1.0 Telecom
Solutions 7.0
Solutions 10.0
Utilities
Call Centers
Field Service Automation
➔
Featured Clients AT&T Wireless, Bell Canada, Sprint PCS, Telestra go to Company 3.1.x
➔
Featured Clients Forida Utilities go to Company 3.1.x
➔
Featured Clients TBD go to Company 3.1.x
➔
Featured Clients None go to Company 3.1.x
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0
➔
Associated Services TBD
➔
Associated Services TBD
X
Audio Clip or Demo TBD
X
Audio Clip or Demo None
➔
Featured Customer Case Study - go to Company 3.1.x
➔
V-World Announcement goto V-world site
➔
Webcast Announcement Sign-Up go to Learn 3.1
➔
Associated Services TBD
➔
Associated Services TBD
➔
Latest News (2-4 items) go to Company 4.1.x
X
Audio Clip or Demo TBD
X
Audio Clip or Demo TBD
➔
Nuance Voice Sign-up go to Company 4.5
➔
Log-in Check Authorization level - go to Extranet
➔
Sign-up go to Login 1.1
➔
Associated Collateral TBD
Associated Collateral TBD
How to buy go to How 1.0
How to buy go to How 1.0
Solutions 2.0 Banking & Credit
➔
Solutions 5.0 Insurance
➔
How to buy go to How 1.0
Solutions 8.0
Solutions 11.0
Call Centers
Directory Assistance
Featured Clients TBD go to Company 3.1.x
➔
Featured Clients TBD go to Company 3.1.x
➔
Featured Clients Telestra, AT&T, CTBC go to Company 3.1.x
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0
➔
➔
➔
Associated Services TBD
➔
Associated Services TBD
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0
➔
Associated Services TBD
➔
Associated Services TBD
X
Audio Clip or Demo TBD
X
Audio Clip or Demo TBD
X
Audio Clip or Demo Say Anything Call Routing
X
Audio Clip or Demo TBD
Associated Collateral TBD
Associated Collateral TBD
How to buy go to How 1.0
How to buy go to How 1.0
Solutions 3.0 Healthcare
➔
Solutions 6.0 Government
➔
How to buy go to How 1.0
Solutions 9.0 Enhanced Services
➔
Featured Clients TBD go to Company 3.1.x
➔
Featured Clients IRS if possible go to Company 3.1.x
➔
Featured Clients Quest Wireless, AT&T, Sprint PCS go to Company 3.1.x
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0
➔
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0
➔
➔
Associated Services TBD
➔
Associated Services TBD
Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0
➔
Associated Services TBD
X
Audio Clip or Demo TBD
X
Audio Clip or Demo TBD
X
Audio Clip or Demo Voyager Voice Portal?
K5
Important Cross-Links
Possible future pages
➔
Continuation Points
Associated Collateral TBD
Associated Collateral TBD
How to buy go to How 1.0
How to buy go to How 1.0
➔
Associated Collateral TBD
Associated Collateral TBD
External URL's
Collateral (Primarily PDF)
How to buy go to How 1.0
➔
➔
➔
➔
Featured Clients Wells Fargo go to Company 3.1.x
Additional pages of same type
Reference number
Associated Collateral TBD
Associated Collateral TBD
➔
Key
Pages
Solutions 4.0
Associated Collateral TBD
➔
How to buy go to How 1.0
➔
How to buy go to How 1.0
Nuance.com/ Products & Services
Page 0 4 Confidential Method, Inc. SF NY
Products & Services Product 0.0 Overview
Product 1.0 Speech Recognition
Product 1.1 Nuance 8.0
Product 2.0 Voice Authentication
Product 2.1 Verifier 3.0
Product 3.0 Text to Speech
Product 3.1 Vocalizer
➔
Featured Clients Charles Schwab, Sprint PCS, UPS
➔
Featured Clients Swisscom, UK Gov, Mitel
➔
Featured Clients TBD
➔
Associated Services TBD
➔
Associated Services TBD
➔
Associated Services TBD
➔
Enabling Technologies Say Anything, Voice XML, VoIP
➔
Enabling Technologies It's Me
➔
Enabling Technologies Speak as One
X
Audio Clip or Demo Say Anything, Banking
X
Audio Clip or Demo Voice Authentication Demos
X
Audio Clip or Demo Vocalizer Demos
Collateral Business Case For Speech Nuance 8.0 Product Overview Nuance 8.0 Datasheet Say Anything Whitepaper
➔
How to buy Go to How 1.0
Product 1.2 Voice Web Server
Collateral Business Case For Voice Auth Verifier Product Overview Verifier Datasheet
➔
How to buy Go to How 1.0
Collateral Vocalizer Product Overview Vocalizer Tech Data Sheet
➔
How to buy Go to How 1.0
Product 4.0 Developer Tools - V-Builder - V-Optimizer - Grammar builder - Speech Objects
➔
Associated Services TBD
➔
Enabling Technologies Voice XML
Product 5.0 Speech Solution Services Nuance Project Method
Product 5.1 Persona Services
Product 6.0 Support & Training Basic, Premium, PPI
➔
Speech University go to Learn 4.0
➔ How to buy or mailto: Product 5.1.1 Standard Personas
PDF Collateral Tools Product Overview
➔
Access Design & Develop for more detailed info Go to Login 1.1
Product 5.2 Usability & User Research
➔ How to buy or mailto: Product 5.3 Grammar Development
➔ How to buy or mailto: Product 5.4 Application Enablers
➔ How to buy or mailto: Product 5.5 Tuning Services
➔
Featured Clients Charles Schwab, Sprint PCS, UPS
➔
Associated Services TBD
➔
Enabling Technologies Say Anything, Voice XML, VoIP
X
Audio Clip or Demo Say Anything, Banking Collateral Business Case For Speech VWS Product Overview VWS Datasheet Say Anything Whitepaper
➔
➔ How to buy or mailto:
Key
Product 5.5.1 Transcription Services
Pages
Additional pages of same type
How to buy Go to How 1.0
External URL's K5
Reference number
➔ Important Cross-Links
Possible future pages
Collateral (Primarily PDF)
Continuation Points
Nuance.com/ Learn About Speech
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Learn About Speech Learn 0.0 Overview
Learn 1.0 Speech Recognition FAQ's
Learn 2.0 Voice XML & Technologies
Learn 2.1 Voice XML
➔
Training voice xml site dev
➔
voicexmlforum.com
➔
Product: Nuance 8.0 go to Product 1.1
➔
Product: Voice Web Server go to Product 1.2
➔
Category: Dev Tools go to Product 4.0
Learn 2.2 Voice over IP (VoIP)
➔
Product: Nuance 8.0 go to Product 1.1
➔
Product: Voice Web Server go to Product 1.2
Learn 4.0 Training/ Speech University Overview, What's New
Learn 4.1 Course Listings All Tracks
x.x MyCampus Transcripts
Learn 4.2 Learning Track: Designer
Learn 4.2.1 Discussion Group Designers - Log-in Required
Learn 4.3 Learning Track: Engineer
Learn 4.3.1 Discussion Group Engineer Log-in Required
Learn 4.4 Learning Track: Proj Manager
Learn 4.4.1 Discussion Group Proj Manager
Learn 4.5 Locations
Learn 4.6 Speech U FAQ's
Learn 4.7 Contact Speech U
Learn 4.5.1 eCampus
sign-in required
sign-in required
sign-in required
x.x Certification Program Designer Track
x.x Certification Program Engineer Track
x.x Certification Program Proj Manager Track
Learn 4.5.2 On-Site
Learn 4.2.2 Additional Resources Designers
Learn 4.3.2 Additional Resources Engineer
Learn 4.4.2 Additional Resources Proj Manager
Learn 4.5.3 Classroom (Menlo Park)
Learn 4.2.3 Mentoring by Nuance Designers
Learn 4.3.3 Mentoring by Nuance Engineer
Learn 4.4.3 Mentoring by Nuance Proj Manager
Learn 4.5.3.x
Learn 4.2.4.x Course Listings Sort by Designer
Learn 4.3.4.x Course Listings Sort by Engineer
Learn 4.4.4.x Course Listings Sort by Proj Manager
Hotel & Travel Info
Key
Learn 2.3 Natural Language
Pages
Learn 4.1.x
➔
Product: Nuance 8.0 go to Product 1.1
➔
Training say anything grammars
➔
Demo/ Audio Clip say_anything.ram
Learn 2.4 Multi-Modal
Course Descriptions
Additional pages of same type
Continue to: Registration Process • Same as current process • Should be a secure transaction
External URL's K5
Learn 3.0 Webcast Library
How to Buy - Contextual Module Learn 3.1 Webcast Sign-up Form
Conferences V-World
How 1.0 How to Buy Intro & Lead Capture Form
How 1.1 Thank You & Confirm
List Relevant Partners based on answers in form
Reference number
➔ Important Cross-Links
Possible future pages
Collateral (Primarily PDF)
go to Partner 2.1
Continuation Points
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Nuance.com/ Partners & Developers, Company Info, Downloads, Search, Log-in
Confidential Method, Inc. SF NY
Footer Partners & Developers
Company Info
Downloads
Partner 0.0 Overview
Company 0.0 Overview
Dwld 0.0 Choose a Product Nuance 8.0/ Verifier 3.0 Nuance 7.0.4/ Verifier 2.0 Nuance 7.0.3 Nuance 7.0.2 Nuance 7.0.1 Nuance 6.24 Voice Web Server Vocalizer 1.0 Grammar Builder 1.0 V-Builder 1.0 V-Optimizer 2.0 Voyager
Company 1.0 Management Team
Partner 1.0 Our Partners
Partner 1.1.x Partner List by segment
Company 2.0 Investor Relations
Company 3.0 Partner Profiles x.x
Customer List
Partner Profiles
Partner 2.1 Results
Company 4.0 News & Press Latest Releases
Become a Partner
Partner 3.1 NPA Form
Log-in 0.0 • Username • Password
Dwld 1.x Download Product or Category
Site Map - form on home page - button elsewhere
Map 1.0 Public Site
Members New Members New Partners
Legal Legal 1.0
Log-in 1.x Registration Form Design & Develop
Contact Us
Is a tagged keyword part of the query?
No
Company 7.0
Yes
Continue to: Nuance Extranet
Continue to: Partner Form go to Partner 3.0
Search 3.x Customized Page
sign-in required
Search 2.0 Search Results Dwld 1.x.1 Language Packs per product
Company 5.0 Jobs Overview
Company 5.1 View by Location List of Locations or Map
Search Box on Home Page, button elsewhere to advanced search
Search 1.0 Advanced Search
or Choose a Category Speech Objects Grammars Utilities Demos Integration Kit Custom Audio Providers NCE Extensions
Company 4.1.x Full Text Views
Partner 3.0
Log-in
➔
Partner 2.0 Find a Partner or Reseller
Company 3.1.x Case Studies
1 SEC Filings 1 Corp Fact Sheet 1 Financial News (Current) 2 Archive 2 Articles (Full View) 1 Analysts Audio archives 2 External [win media] 2 Login Required 2 Audio Stream 1 Stock Quote 1 Chart 1 Fundamentals 1 Email Alerts 1 Events Calendar 1 Investor Resources 2 Documentation (pdf) 2 Request Materials form 2 Confirm/ Thankyou
Search
Dwld 1.x.2
Company 4.2.x Articles About Nuance
Connectivity Packs per Product
Key
Dwld 1.x.3 Additional Downloads per Product
Pages
Partner 3.2 Confirmation/ Thanks
Company 5.1.x Job Listings by location
Partner4.0 Designer & Developers Preview of Benefits
Company 5.2.x Job Descriptions mailto: jobtitle@nuance.com
Continue to: Log-in/ Sign-Up Company 5.2 View by Discipline List of Disciplines
External URL's
Dwld 2.0 Your Downloads: Beta's
Additional pages of same type
Company 4.3.x PR Archive
➔
Getting Started go to DesDev 3.0
External URL's
Company 4.4 Press Contacts
K5
Reference number x.x Press Kit
➔ Important Cross-Links
Company 5.3 Employee Benefits Company 4.5 Email News Sign-up
Possible future pages
Company 6.0 Events x-link to speech U 2 external URLs
Collateral (Primarily PDF) Company 7.0 Contact Info list headquarters & sales offices
Continuation Points Company 7.1 Directions
Company 7.2 Comments & Feedback Form
Extranet/ Design & Developer-Level View
Page 0 7 Confidential Method, Inc. SF NY
Design & Develop Log-in Des/ Dev Access
DesDev 0.0 Design Portal
DesDev 1.1.x Product Centers (Pull-Down) - Nuance - Voice Web Server - Vocalizer - Grammar Builder - V-Builder - V-Optimizer - Voyager
Technology Centers (Pull-Down) - Voice XML - VoIP - Natural Language - Multimodal * subnav when applicable
DesDev 3.0 Getting Started
DesDev 4.0 Requirements & Planning
DesDev 9.0 Technical Support Open Incidents
Submit
DesDev 11.0 Tips & Tricks
DesDev 2.1.x Intro, Benefits, History
DesDev 1.1.x.2 Integration if applicable to product
DesDev 2.2 Network Architecture
DesDev 1.1.x.3 Support Guides If can be organized by product
DesDev 2.3 Examples
DesDev 1.1.x.4 Training List of Courses
DesDev 2.4 Nuance Products links to product centers
➔
Register for Course Registration Process
DesDev 10.x Discussions for the product
DesDev 2.5 Discussions for the technology
➔
View all Discussions go to DesDev 10.0
DesDev 4.1 Project Management
DesDev 4.2 Dimensioner
DesDev 9.1.1 Confirm Entry
DesDev 9.2 Submit a Grammar Incident * If authorized
Sell DesDev 12.0 Community & Events
DesDev.sell Non-Partner Access Simple explanation of area, benefits
x.x 3rd Party URL's
Manage Your Partnership
DesDev 4.3 Provisioning Guide & FAQ
DesDev 9.3 Closed Incidents
DesDev 4.4 Definition of Terms
DesDev 9.4
DesDev 4.5 Recognition Power of CPU's
DesDev.market Non-Partner Access Simple explanation of area, benefits
DesDev 11.x Full Document
DesDev 9.1 Submit an Incident Form Edit
DesDev 1.1.x.1 Documentation
Market
Support Guides Index Reorganize listing to mirror Design & Develop organization
DesDev 9.4.x Support Guides
DesDev 4.6 Nuance Benchmark
DesDev 13.0 Newsletter
DesDev.manage Non-Partner Access Simple explanation of area, benefits
DesDev 13.x Archives
DesDev 14.0 About Des/Dev Zone Benefits/ Contact
Become a Partner go to Partner 3.0
Key
DesDev 10.0
➔ ➔
View all Discussions DesDev 10.0
Downloads (per product) go to Dwld 1.x
DesDev 2.6 Training List of Courses
➔
Register for Course Registartion Process
DesDev 1.6 Buy CD's or Manuals Check-out Process same as Current Process
DesDev 2.6 Web Casts if applicable for Technology
DesDev 1.7 Web Casts if applicable for Product
DesDev2.7 Books & Useful Links 3rd party Resources
DesDev 1.8 Useful Links 3rd party Resources
DesDev 5.0 VUI Design
DesDev 5.1 Nuance VUI Service could be cross-link DesDev 5.2 Human Factors Research
Discussions Index (all) v.bulletin system
DesDev 10.x Discussion Forums v.bulletin system
Pages
Additional pages of same type
External URL's K5
DesDev 6.0 Develop Introduction Cross-link to Developer Tools
DesDev 7.0 Test List of Staging Server Partners
DesDev 8.0 Deploy Application Service Providers Voice XML PLatform PArtners
Reference number
➔ Important Cross-Links
Possible future pages
Collateral (Primarily PDF)
Continuation Points
Extranet/ Partner-Level View
Page 0 8 Confidential Method, Inc. SF NY
NPA Home Log-in Partner Access
NPA.home Portal
Extranet/ Global Secondary Navigation Design & Develop Continue to: Design & Develop
Market
Sell
Manage Your Partnership
Preferences
Market 0.0 Portal
Sell 0.0 Portal
Manage 0.0 Portal
Prefs 0.0
Subnavigation for this section is dependent on the number of marketing materials available at launch. As these materials grow the Nuance team will want to build out a hierarchy.
Final structure to be determined by Nuance partner team once materials are created.
Final structure to be determined by Nuance partner team once materials are created.
MDF Program
Why Nuance?
About NPA & Guides
Templates
Selling the ROI of Speech
Submitting Orders
Trade Show Cooperation
Demos
Working with NPA Partners
Prefs 1.0 Change Password
Prefs 2.0 Subscriptions
Prefs 3.0 Account Information
Nuance.com home link to public site home
Key Joint Collateral
Tools & Best Practices
PRM System
Downloads Extranet Skin go to Dwld 0.0
Pages Logo's & Assets
Industry Solutions
Company Info go to Company 0.0
Pricing & Ordering
Log-out
Additional pages of same type
External URL's
Training & Newsletter
K5
E-Studies
Footer Site Map Map 2.0 Extranet & Public Site
Reference number
âž” Important Cross-Links
Selling to Technical Buyer
Legal
Possible future pages
Legal 1.0
Collateral (Primarily PDF) Contact Us Company 7.0
Continuation Points