NUANCE | Site Map

Page 0 1 Confidential Method, Inc. SF NY

Final v06 Nuance.com/ Site Structure Map Date March 12, 2002

Client Nuance

Nuance.com/ Site Overview

Page 0 2 Confidential Method, Inc. SF NY

Public Site/

Extranet/

Primary Navigation/

Page/

Primary Navigation/

Page/

Solutions by Industry

03

Design & Develop

07

Product & Services

04

Market

08

Learn About Speech

05

Sell

08

Partners & Developers

06

Manage Your Partnership

08

Secondary Navigation/

Secondary Navigation/

Company Info

06

Preferences

08

Downloads

06

Downloads

08

Search

06

Search

08

Log-in

06

Log-out

08

Public Footer

06

Extranet Footer

08

Nuance.com/ Home, Solutions by Industry

Page 0 3 Confidential Method, Inc. SF NY

Home

Solutions by Industry

home

Solutions 0.0 Overview

www.nuance.com

Home Page Links

➔

Value Prop Banner Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0

Solutions 1.0 Telecom

Solutions 7.0

Solutions 10.0

Utilities

Call Centers

Field Service Automation

➔

Featured Clients AT&T Wireless, Bell Canada, Sprint PCS, Telestra go to Company 3.1.x

➔

Featured Clients Forida Utilities go to Company 3.1.x

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Featured Clients TBD go to Company 3.1.x

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Featured Clients None go to Company 3.1.x

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Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0

➔

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0

➔

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0

➔

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0

➔

Associated Services TBD

➔

Associated Services TBD

X

Audio Clip or Demo TBD

X

Audio Clip or Demo None

➔

Featured Customer Case Study - go to Company 3.1.x

➔

V-World Announcement goto V-world site

➔

Webcast Announcement Sign-Up go to Learn 3.1

➔

Associated Services TBD

➔

Associated Services TBD

➔

Latest News (2-4 items) go to Company 4.1.x

X

Audio Clip or Demo TBD

X

Audio Clip or Demo TBD

➔

Nuance Voice Sign-up go to Company 4.5

➔

Log-in Check Authorization level - go to Extranet

➔

Sign-up go to Login 1.1

➔

Associated Collateral TBD

Associated Collateral TBD

How to buy go to How 1.0

How to buy go to How 1.0

Solutions 2.0 Banking & Credit

➔

Solutions 5.0 Insurance

➔

How to buy go to How 1.0

Solutions 8.0

Solutions 11.0

Call Centers

Directory Assistance

Featured Clients TBD go to Company 3.1.x

➔

Featured Clients TBD go to Company 3.1.x

➔

Featured Clients Telestra, AT&T, CTBC go to Company 3.1.x

➔

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0

➔

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0

➔

➔

➔

Associated Services TBD

➔

Associated Services TBD

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0

➔

Associated Services TBD

➔

Associated Services TBD

X

Audio Clip or Demo TBD

X

Audio Clip or Demo TBD

X

Audio Clip or Demo Say Anything Call Routing

X

Audio Clip or Demo TBD

Associated Collateral TBD

Associated Collateral TBD

How to buy go to How 1.0

How to buy go to How 1.0

Solutions 3.0 Healthcare

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Solutions 6.0 Government

➔

How to buy go to How 1.0

Solutions 9.0 Enhanced Services

➔

Featured Clients TBD go to Company 3.1.x

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Featured Clients IRS if possible go to Company 3.1.x

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Featured Clients Quest Wireless, AT&T, Sprint PCS go to Company 3.1.x

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Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0

➔

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0

➔

➔

Associated Services TBD

➔

Associated Services TBD

Associated Products Speech Recognition - go to Product 1.0 Voice Authentication - go to Product 2.0 Text-to-Speech - go to Product 3.0

➔

Associated Services TBD

X

Audio Clip or Demo TBD

X

Audio Clip or Demo TBD

X

Audio Clip or Demo Voyager Voice Portal?

K5

Important Cross-Links

Possible future pages

➔

Continuation Points

Associated Collateral TBD

Associated Collateral TBD

How to buy go to How 1.0

How to buy go to How 1.0

➔

Associated Collateral TBD

Associated Collateral TBD

External URL's

Collateral (Primarily PDF)

How to buy go to How 1.0

➔

➔

➔

➔

Featured Clients Wells Fargo go to Company 3.1.x

Additional pages of same type

Reference number

Associated Collateral TBD

Associated Collateral TBD

➔

Key

Pages

Solutions 4.0

Associated Collateral TBD

➔

How to buy go to How 1.0

➔

How to buy go to How 1.0

Nuance.com/ Products & Services

Page 0 4 Confidential Method, Inc. SF NY

Products & Services Product 0.0 Overview

Product 1.0 Speech Recognition

Product 1.1 Nuance 8.0

Product 2.0 Voice Authentication

Product 2.1 Verifier 3.0

Product 3.0 Text to Speech

Product 3.1 Vocalizer

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Featured Clients Charles Schwab, Sprint PCS, UPS

➔

Featured Clients Swisscom, UK Gov, Mitel

➔

Featured Clients TBD

➔

Associated Services TBD

➔

Associated Services TBD

➔

Associated Services TBD

➔

Enabling Technologies Say Anything, Voice XML, VoIP

➔

Enabling Technologies It's Me

➔

Enabling Technologies Speak as One

X

Audio Clip or Demo Say Anything, Banking

X

Audio Clip or Demo Voice Authentication Demos

X

Audio Clip or Demo Vocalizer Demos

Collateral Business Case For Speech Nuance 8.0 Product Overview Nuance 8.0 Datasheet Say Anything Whitepaper

➔

How to buy Go to How 1.0

Product 1.2 Voice Web Server

Collateral Business Case For Voice Auth Verifier Product Overview Verifier Datasheet

➔

How to buy Go to How 1.0

Collateral Vocalizer Product Overview Vocalizer Tech Data Sheet

➔

How to buy Go to How 1.0

Product 4.0 Developer Tools - V-Builder - V-Optimizer - Grammar builder - Speech Objects

➔

Associated Services TBD

➔

Enabling Technologies Voice XML

Product 5.0 Speech Solution Services Nuance Project Method

Product 5.1 Persona Services

Product 6.0 Support & Training Basic, Premium, PPI

➔

Speech University go to Learn 4.0

➔ How to buy or mailto: Product 5.1.1 Standard Personas

PDF Collateral Tools Product Overview

➔

Access Design & Develop for more detailed info Go to Login 1.1

Product 5.2 Usability & User Research

➔ How to buy or mailto: Product 5.3 Grammar Development

➔ How to buy or mailto: Product 5.4 Application Enablers

➔ How to buy or mailto: Product 5.5 Tuning Services

➔

Featured Clients Charles Schwab, Sprint PCS, UPS

➔

Associated Services TBD

➔

Enabling Technologies Say Anything, Voice XML, VoIP

X

Audio Clip or Demo Say Anything, Banking Collateral Business Case For Speech VWS Product Overview VWS Datasheet Say Anything Whitepaper

➔

➔ How to buy or mailto:

Key

Product 5.5.1 Transcription Services

Pages

Additional pages of same type

How to buy Go to How 1.0

External URL's K5

Reference number

➔ Important Cross-Links

Possible future pages

Collateral (Primarily PDF)

Continuation Points

Nuance.com/ Learn About Speech

Page 0 5 Confidential Method, Inc. SF NY

Learn About Speech Learn 0.0 Overview

Learn 1.0 Speech Recognition FAQ's

Learn 2.0 Voice XML & Technologies

Learn 2.1 Voice XML

➔

Training voice xml site dev

➔

voicexmlforum.com

➔

Product: Nuance 8.0 go to Product 1.1

➔

Product: Voice Web Server go to Product 1.2

➔

Category: Dev Tools go to Product 4.0

Learn 2.2 Voice over IP (VoIP)

➔

Product: Nuance 8.0 go to Product 1.1

➔

Product: Voice Web Server go to Product 1.2

Learn 4.0 Training/ Speech University Overview, What's New

Learn 4.1 Course Listings All Tracks

x.x MyCampus Transcripts

Learn 4.2 Learning Track: Designer

Learn 4.2.1 Discussion Group Designers - Log-in Required

Learn 4.3 Learning Track: Engineer

Learn 4.3.1 Discussion Group Engineer Log-in Required

Learn 4.4 Learning Track: Proj Manager

Learn 4.4.1 Discussion Group Proj Manager

Learn 4.5 Locations

Learn 4.6 Speech U FAQ's

Learn 4.7 Contact Speech U

Learn 4.5.1 eCampus

sign-in required

sign-in required

sign-in required

x.x Certification Program Designer Track

x.x Certification Program Engineer Track

x.x Certification Program Proj Manager Track

Learn 4.5.2 On-Site

Learn 4.2.2 Additional Resources Designers

Learn 4.3.2 Additional Resources Engineer

Learn 4.4.2 Additional Resources Proj Manager

Learn 4.5.3 Classroom (Menlo Park)

Learn 4.2.3 Mentoring by Nuance Designers

Learn 4.3.3 Mentoring by Nuance Engineer

Learn 4.4.3 Mentoring by Nuance Proj Manager

Learn 4.5.3.x

Learn 4.2.4.x Course Listings Sort by Designer

Learn 4.3.4.x Course Listings Sort by Engineer

Learn 4.4.4.x Course Listings Sort by Proj Manager

Hotel & Travel Info

Key

Learn 2.3 Natural Language

Pages

Learn 4.1.x

➔

Product: Nuance 8.0 go to Product 1.1

➔

Training say anything grammars

➔

Demo/ Audio Clip say_anything.ram

Learn 2.4 Multi-Modal

Course Descriptions

Additional pages of same type

Continue to: Registration Process • Same as current process • Should be a secure transaction

External URL's K5

Learn 3.0 Webcast Library

How to Buy - Contextual Module Learn 3.1 Webcast Sign-up Form

Conferences V-World

How 1.0 How to Buy Intro & Lead Capture Form

How 1.1 Thank You & Confirm

List Relevant Partners based on answers in form

Reference number

➔ Important Cross-Links

Possible future pages

Collateral (Primarily PDF)

go to Partner 2.1

Continuation Points

Page 0 6

Nuance.com/ Partners & Developers, Company Info, Downloads, Search, Log-in

Confidential Method, Inc. SF NY

Footer Partners & Developers

Company Info

Downloads

Partner 0.0 Overview

Company 0.0 Overview

Dwld 0.0 Choose a Product Nuance 8.0/ Verifier 3.0 Nuance 7.0.4/ Verifier 2.0 Nuance 7.0.3 Nuance 7.0.2 Nuance 7.0.1 Nuance 6.24 Voice Web Server Vocalizer 1.0 Grammar Builder 1.0 V-Builder 1.0 V-Optimizer 2.0 Voyager

Company 1.0 Management Team

Partner 1.0 Our Partners

Partner 1.1.x Partner List by segment

Company 2.0 Investor Relations

Company 3.0 Partner Profiles x.x

Customer List

Partner Profiles

Partner 2.1 Results

Company 4.0 News & Press Latest Releases

Become a Partner

Partner 3.1 NPA Form

Log-in 0.0 • Username • Password

Dwld 1.x Download Product or Category

Site Map - form on home page - button elsewhere

Map 1.0 Public Site

Members New Members New Partners

Legal Legal 1.0

Log-in 1.x Registration Form Design & Develop

Contact Us

Is a tagged keyword part of the query?

No

Company 7.0

Yes

Continue to: Nuance Extranet

Continue to: Partner Form go to Partner 3.0

Search 3.x Customized Page

sign-in required

Search 2.0 Search Results Dwld 1.x.1 Language Packs per product

Company 5.0 Jobs Overview

Company 5.1 View by Location List of Locations or Map

Search Box on Home Page, button elsewhere to advanced search

Search 1.0 Advanced Search

or Choose a Category Speech Objects Grammars Utilities Demos Integration Kit Custom Audio Providers NCE Extensions

Company 4.1.x Full Text Views

Partner 3.0

Log-in

➔

Partner 2.0 Find a Partner or Reseller

Company 3.1.x Case Studies

1 SEC Filings 1 Corp Fact Sheet 1 Financial News (Current) 2 Archive 2 Articles (Full View) 1 Analysts Audio archives 2 External [win media] 2 Login Required 2 Audio Stream 1 Stock Quote 1 Chart 1 Fundamentals 1 Email Alerts 1 Events Calendar 1 Investor Resources 2 Documentation (pdf) 2 Request Materials form 2 Confirm/ Thankyou

Search

Dwld 1.x.2

Company 4.2.x Articles About Nuance

Connectivity Packs per Product

Key

Dwld 1.x.3 Additional Downloads per Product

Pages

Partner 3.2 Confirmation/ Thanks

Company 5.1.x Job Listings by location

Partner4.0 Designer & Developers Preview of Benefits

Company 5.2.x Job Descriptions mailto: jobtitle@nuance.com

Continue to: Log-in/ Sign-Up Company 5.2 View by Discipline List of Disciplines

External URL's

Dwld 2.0 Your Downloads: Beta's

Additional pages of same type

Company 4.3.x PR Archive

➔

Getting Started go to DesDev 3.0

External URL's

Company 4.4 Press Contacts

K5

Reference number x.x Press Kit

➔ Important Cross-Links

Company 5.3 Employee Benefits Company 4.5 Email News Sign-up

Possible future pages

Company 6.0 Events x-link to speech U 2 external URLs

Collateral (Primarily PDF) Company 7.0 Contact Info list headquarters & sales offices

Continuation Points Company 7.1 Directions

Company 7.2 Comments & Feedback Form

Extranet/ Design & Developer-Level View

Page 0 7 Confidential Method, Inc. SF NY

Design & Develop Log-in Des/ Dev Access

DesDev 0.0 Design Portal

DesDev 1.1.x Product Centers (Pull-Down) - Nuance - Voice Web Server - Vocalizer - Grammar Builder - V-Builder - V-Optimizer - Voyager

Technology Centers (Pull-Down) - Voice XML - VoIP - Natural Language - Multimodal * subnav when applicable

DesDev 3.0 Getting Started

DesDev 4.0 Requirements & Planning

DesDev 9.0 Technical Support Open Incidents

Submit

DesDev 11.0 Tips & Tricks

DesDev 2.1.x Intro, Benefits, History

DesDev 1.1.x.2 Integration if applicable to product

DesDev 2.2 Network Architecture

DesDev 1.1.x.3 Support Guides If can be organized by product

DesDev 2.3 Examples

DesDev 1.1.x.4 Training List of Courses

DesDev 2.4 Nuance Products links to product centers

➔

Register for Course Registration Process

DesDev 10.x Discussions for the product

DesDev 2.5 Discussions for the technology

➔

View all Discussions go to DesDev 10.0

DesDev 4.1 Project Management

DesDev 4.2 Dimensioner

DesDev 9.1.1 Confirm Entry

DesDev 9.2 Submit a Grammar Incident * If authorized

Sell DesDev 12.0 Community & Events

DesDev.sell Non-Partner Access Simple explanation of area, benefits

x.x 3rd Party URL's

Manage Your Partnership

DesDev 4.3 Provisioning Guide & FAQ

DesDev 9.3 Closed Incidents

DesDev 4.4 Definition of Terms

DesDev 9.4

DesDev 4.5 Recognition Power of CPU's

DesDev.market Non-Partner Access Simple explanation of area, benefits

DesDev 11.x Full Document

DesDev 9.1 Submit an Incident Form Edit

DesDev 1.1.x.1 Documentation

Market

Support Guides Index Reorganize listing to mirror Design & Develop organization

DesDev 9.4.x Support Guides

DesDev 4.6 Nuance Benchmark

DesDev 13.0 Newsletter

DesDev.manage Non-Partner Access Simple explanation of area, benefits

DesDev 13.x Archives

DesDev 14.0 About Des/Dev Zone Benefits/ Contact

Become a Partner go to Partner 3.0

Key

DesDev 10.0

➔ ➔

View all Discussions DesDev 10.0

Downloads (per product) go to Dwld 1.x

DesDev 2.6 Training List of Courses

➔

Register for Course Registartion Process

DesDev 1.6 Buy CD's or Manuals Check-out Process same as Current Process

DesDev 2.6 Web Casts if applicable for Technology

DesDev 1.7 Web Casts if applicable for Product

DesDev2.7 Books & Useful Links 3rd party Resources

DesDev 1.8 Useful Links 3rd party Resources

DesDev 5.0 VUI Design

DesDev 5.1 Nuance VUI Service could be cross-link DesDev 5.2 Human Factors Research

Discussions Index (all) v.bulletin system

DesDev 10.x Discussion Forums v.bulletin system

Pages

Additional pages of same type

External URL's K5

DesDev 6.0 Develop Introduction Cross-link to Developer Tools

DesDev 7.0 Test List of Staging Server Partners

DesDev 8.0 Deploy Application Service Providers Voice XML PLatform PArtners

Reference number

➔ Important Cross-Links

Possible future pages

Collateral (Primarily PDF)

Continuation Points

Extranet/ Partner-Level View

Page 0 8 Confidential Method, Inc. SF NY

NPA Home Log-in Partner Access

NPA.home Portal

Extranet/ Global Secondary Navigation Design & Develop Continue to: Design & Develop

Market

Sell

Manage Your Partnership

Preferences

Market 0.0 Portal

Sell 0.0 Portal

Manage 0.0 Portal

Prefs 0.0

Subnavigation for this section is dependent on the number of marketing materials available at launch. As these materials grow the Nuance team will want to build out a hierarchy.

Final structure to be determined by Nuance partner team once materials are created.

Final structure to be determined by Nuance partner team once materials are created.

MDF Program

Why Nuance?

About NPA & Guides

Templates

Selling the ROI of Speech

Submitting Orders

Trade Show Cooperation

Demos

Working with NPA Partners

Prefs 1.0 Change Password

Prefs 2.0 Subscriptions

Prefs 3.0 Account Information

Nuance.com home link to public site home

Key Joint Collateral

Tools & Best Practices

PRM System

Downloads Extranet Skin go to Dwld 0.0

Pages Logo's & Assets

Industry Solutions

Company Info go to Company 0.0

Pricing & Ordering

Log-out

Additional pages of same type

External URL's

Training & Newsletter

K5

E-Studies

Footer Site Map Map 2.0 Extranet & Public Site

Reference number

âž” Important Cross-Links

Selling to Technical Buyer

Legal

Possible future pages

Legal 1.0

Collateral (Primarily PDF) Contact Us Company 7.0

Continuation Points