Crain's New York Business

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GOOD GIFT Holiday shopping will move onto the sidewalk this year

ASKED & ANSWERED Mulligan on the importance of teaching staff new skills PAGE 6

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CRAINSNEWYORK.COM

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NOVEMBER 2, 2020

HEALTH CARE

Addressing employees’ mental health As the pandemic rages on, firms are stepping in to help remote and frontline workers alike deal with emotional strain TRUMP

BLOOMBERG

BIDEN

POLITICS

WHAT THE PRESIDENTIAL ELECTION MEANS FOR NEW YORK Federal funds are more likely to flow with a Biden win BY BRIAN PASCUS

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Joe Biden victory in the presidential election will likely ease the financial pressures the city and state are facing from the ravages of the Covid pandemic. It is widely believed that Biden would provide relief to the city and the state in the form of

direct federal funds, and he would usher in tax reforms that would benefit many New Yorkers. A win by Trump, a son of Queens who has moved to Florida, would do more harm than good to the city See ELECTION on page 7

NEW YORK’S LARGEST PRIVATE COMPANIES Find out which metro-area firms made Crain’s list, ranked by 2019 revenue PAGE 15

BY SHUAN SIM

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hen Covid-19 first started ravaging the city, anxiety set in for Heather Isola. “I would be on the train, not knowing if going to work was going to do something to me or my family,” said Isola, director of physician assistant services at Mount Sinai Health System. Over time her entire team began to feel the strain. The staff used to have a certain energy—many had no qualms staying a few extra hours. “That’s gone now,” she said. “Many just don’t have it in them to give more than what’s required, perhaps from being burnt out.” In the early days of the crisis, companies largely focused on keeping employees physically safe from contracting the virus. Now, almost eight months later, firms across the state are also putting resources into addressing employees’ mental health challenges. “The number of anxieties has exacerbated, and our ability to cope with it as a company must be enhanced,” said Sean Woodroffe, chief human resource officer at TIAA , a Midtown-based financial services organization for the academic, research and government fields. There are generally two groups of workers: those who can handle See HEALTH on page 14

NEWSPAPER

VOL. 36, NO. 37

© 2020 CRAIN COMMUNICATIONS INC.

Cashless ban looms as digital payments soar PAGE 4

GOTHAM GIG

BRONX DEVELOPER NEVER GIVES UP PAGE 27


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