CRAIN’S CHICAGO BUSINESS • August 9, 2021 25
2021
LGBTQ EXECUTIVES These 50 Notable LGBTQ executives are accomplished in banking, finance, law, health care, retail, young ventures and nonprofits. The list includes the well-established organizations that serve the LGBTQ community, including Howard Brown Health, AIDS Foundation Chicago and Center on Halsted as well as newer entrants such as the Care Plan. The Notables already had track records of supporting LGBTQ causes. But the reckoning last year over inequality opened an opportunity for them to work on redoubled corporate initiatives in diversity and inclusion. Many are involved in broadening recruiting and employee development to
grow more diverse workforces. A number of them lead Pride resource groups at their companies and help organize participation in the Pride parade and other events. They don’t hesitate to raise awareness of issues of importance to the community such as all-gender restrooms and domestic partner benefits. They make a point of mentoring LGBTQ colleagues at their companies or through professional organizations. They also reach out to students—the next generation that will continue to push for change and equality in the workplace. By Judith Crown and Lisa Bertagnoli
KARA ALBERT
AMY ARMSTRONG
MARK W. BENNETT
Head of U.S. engagement, diversity and inclusion Kraft Heinz
Vice president, compliance advisory Discover Financial Services
Partner Laner Muchin
In her diversity and inclusion role, Kara Albert has developed data-driven strategies to improve representation and culture through recruitment, development and retention. In the past 18 months, Albert launched the Black Business Resource Group mentoring program and other programs to accelerate growth and development of Black employees. She developed an inclusivity curriculum focused on eliminating bias in hiring and employee evaluations. She leads six business resource groups, and she teamed with resource group leaders to grow membership by 60 percent and establish supportive forums for employees. Albert joined Kraft Heinz in 2019; she previously was self-employed as a consultant, facilitator and trainer. She has almost 20 years of experience working with companies, nonprofits and educational organizations in personal and professional development, engagement, manager and leader training, team building and culture.
A specialist in corporate risk management, Amy Armstrong is responsible for compliance advisory for deposits, home equity, personal loans and e-business. Armstrong and her team translated 1,000 complex legal requirements to plain language compliance standards, which helped business units design controls to manage consumer risks. Armstrong, who has more than 15 years of compliance experience, began her career with the Federal Reserve System. She joined Riverwoods-based Discover in 2019 from Dutch-owned Rabobank in California, where she was senior vice president and director of compliance and fair lending. Armstrong recently was executive co-sponsor for a recent DEI event that assessed the impact of the George Floyd murder. She also co-sponsored an event for Pride month. She’s a member of the Center on Halsted Director’s Circle.
Attorney Mark W. Bennett represents employers in labor relations, employment litigation, employee benefits and business immigration matters. He oversees the work of 10 attorneys and staff. He negotiates collective bargaining agreements on behalf of employers and represents them in union election and representation cases and unfair labor practice cases before government labor boards. Since September Bennett successfully sought injunctions preventing public health care workers from striking in three labor disputes. He’s a charter member of the firm’s DEI Committee and is active in the Lesbian & Gay Bar Association of Chicago. As a
resident of Ravenswood, he is active in the Second Unitarian Church of Chicago and is a liaison between the church and the Lighthouse Foundation, an organization focused on Black LGBTQ issues.
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METHODOLOGY: The individuals and companies featured did not pay to be included. Their profiles were drawn from the nomination materials submitted. This list is not comprehensive. It includes only individuals for whom nominations were submitted and accepted after a review by editors. To qualify for the list, nominees must serve in a senior role, make significant contributions to advancing equality at their own workplace or beyond, and act as a role model or mentor.
JACQUELINE BOYD
WILLIAM BUTLER
Founder and CEO The Care Plan
Senior vice president, retail Cresco Labs
Jacqueline Boyd is the founder of the young company that helps people navigate the challenges of health and aging, with a focus on the LGBTQ community. The organization offers help on same-sex relationship rights, HIV discrimination prevention and trans and gender concerns. During the pandemic, Boyd retained all team members and provided a cost-of-living bonus. Before starting her business, Boyd was director of operations at Home Instead Senior Care. She’s consulted with LGBTQ nonprofits, including Howard Brown Health and the AIDS Foundation Chicago. Boyd has presented at conferences including the American Society on Aging National Conference and the Los Angeles County Older Adult Summit. Boyd is co-chair of the nonprofit One Roof Chicago. And she hosts South Side Swell, which connects South Side LGBTQ communities.
At Cresco Labs, William Butler steers retail operations of 32 stores in seven states, including 10 in Illinois. Managing the merchant organization includes inventory, vendor relationships and employee training. Cresco’s Sunnyside retail operations last year more than tripled, and average revenue per store increased to $3.9 million in the first quarter of this year. With a focus on diversity, the retail arm last year reached a milestone: 59 percent of hires were women or minorities. Butler joined Cresco last year from Carnival Cruise Line, where he was vice president, retail. One highlight was delivering a large, multi-deck retail space on the Carnival Horizon. Earlier, he was vice president and general manager at FAO Schwarz in New York. He is on the board of the nonprofit Soles4Souls.