Sustainable Mobility Summit Program 2012 by Creative Groove

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Sustainable Mobility Summit 2012 Hamilton – November 4-7

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WELCOME tABLe oF ContentS Welcome Messages ....................................... 3-4

Program at a glance ................................. 16-17

Thank you ..................................................... 5-6

Schedule..................................................... 18-25

Professional Development Sessions ................ 7

Sunday .......................................................... 18

Technical tours .............................................. 8-9

Monday ................................................... 19-21

Evening events .............................................. 10

Tuesday.................................................... 22-23

Keynote plenary sessions ......................... 11-17

Wednesday .............................................. 24-25

Workshop sessions ......................................... 14

Supporter information ............................. 26-31

Program focus ................................................ 15

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We encourage delegates who will be tweeting during the Summit to mention @ACtCanada and use the hashtag #SMS2012 in their tweets. Use the APP to post comments and tweet directly from the APP.

Conference materials designed by: Creative Groove 403-608-8184 www.creativegroove.ca Hamilton photo credit: Francis Fougere 647-206-1583 francis@fougere.ca www.fougere.ca

allowing people to choose the most appropriate mode

you to the Sustainable Mobility Summit 2012.

of travel for their needs.

Our local host, the City of Hamilton, our

sponsors, presenters, and you have made this event

The Summit program has been assembled to allow us

possible, and we are grateful for your continued

to explore the idea of sustainable mobility as a key to

support, interest and dedication to advancing the

human and ecosystem health, economic growth,

principles of sustainable mobility.

transportation efficiency and quality of life in our communities. These gatherings are an opportunity for

Our theme this year – Achieving the Balance –

delegates from a wide variety of professions and

highlights

disciplines, and dedicated to sustainable integrated

maintaining quality of life for their citizens. Changes in

mobility, to exchange ideas, share experiences and

demographics,

improve cooperation.

the

challenge population,

communities’ the

face

economy,

and

environment continue to strain many publicly funded services – transportation and public transit among

We hope your experience during the Sustainable

them. From a consumer perspective – Achieving the

Mobility Summit 2012 in Hamilton, Ontario - a city

Balance – will mean a shift in economic investment

unique for its distinctive urban feel and vibrant arts

and mode use from private automobile to public

and culture, boasting deep roots and a proud history

transit, active travel, shared use services and more. The

- is rewarding and enjoyable. We encourage you to

move toward sustainable mobility will require not only

learn, share ideas, and make connections with national

an integrated suite of safe, convenient and accessible

and international colleagues!

travel options but also a mixed-use built environment; ACT Canada Board of Directors

and supportive policies, programs and incentives

MeSSAge FroM tHe ACt CAnADA BoArD oF DireCtorS

he ACT Canada Board of Directors welcome

WeLCoMe FroM tHe MAyor oF HAMiLton

ACt CAnADA’S BoArD oF DireCtorS

tHAnK yoU

Thank you for attending the 2012 Sustainable Mobility Summit

ACt CAnADA StrAtegy SeSSion

is delighted to welcome you to Hamilton for the 2012 Sustainable Mobility Summit. Thank you to our local hosts, sponsors, supporters, volunteers, invited guests, speakers and delegates.

DAte: tiMe:

november 7, 2012 3:30 to 5:00 pm Centre Ballroom

BA Group – Ralph Bond, Treasurer

rooM:

Commuting Solutions – Sharon Lewinson, President

Join us for a discussion of next steps for sustainable mobility in Canada and how ACT Canada can best support you. We’ll also be holding an interactive session on sustainable mobility where you can help determine key needs and priorities of the elements identified on the sustainable mobility wheel.

Region of Peel – Wayne Chan Region of Waterloo – John Cicuttin The City of Calgary – Ron Schafer Town of Markham – Lorenzo Mele, Chair TransLink – JoAnn Woodhall

ACt CAnADA SUStAinABLe MoBiLity netWorK ACT Canada, the national sustainable mobility network, strives to advance sustainable mobility in Canada. Our goals are:

To SERVE members by providing quality tools, resources, services, networking and professional development opportunities

To RAISE and

advance the profile of sustainable mobility and transportation demand management (TDM)

To FOSTER

partnerships and collaborative opportunities

To INTEGRATE

sustainable mobility into multi-disciplinary practices such as land use, transportation operations and health.

We welcome and look forward to your active participation in ACT Canada in the coming year.

Sharon Lewinson, P.Eng., President, ACT Canada

tHAnK yoU

A very special thank you to our Platinum Level Supporters and Local Hosts

LoCAL HoSt Peter Topalovic, City of Hamilton

ProgrAM ADViSory CoMMittee Peter Topalovic, City of Hamilton

A special thank you to our Silver and Lunch Supporters

This project was undertaken with the ﬁnancial support of the Government of Canada through the federal Department of the Environment.

A special thank you to our Bronze and Breakfast Supporters

Mark Singh, City of Toronto Mark Jamieson, BA Group Claude d’Anjou, Mobiligo Roxane MacInnis, MMM Group Stéphanie Bohdanow, Federation of Canadian Municipalities (FCM) Asher Mercer, Region of York Aaron Gaul, UrbanTrans Geoff Noxon, Noxon Associates Patricia Lucy, TransLink JoAnn Woodhall, TransLink John Cicuttin, Region of Waterloo Lorenzo Mele, City of Mississauga Sharon Lewinson, ACT Canada

SUMMit VoLUnteerS A special thank you to our Copper and Break Supporters

... Ridematching System

Trevor Jenkins, City of Hamilton Co-op student And our many speakers, moderators and facilitators

toUr AnD PD SeSSion VoLUnteerS The support and participation of our dedicated volunteers was very much appreciated and valued.

A special thank you to our General Supporters

Ryan Lanyon, Metrolinx Angela van der Kloof, Mobycon Darryl BenderCity of Hamilton Sharon Mackinnon, City Of Hamilton Justin Readman, City of Hamilton Ken Coit, City of Hamilton Peter Topolovic, City of Hamilton

SESSION

Change Agent 101 - How to Transform an Organization for TDM

The Kickstand Session - The Kickstand Bicycle Policy Training Sessions a Snapshot

Sunday – November 4th – 9 am to 12 pm LOCATION: West Ballroom

Sunday – November 4th – 9 am to 12 pm LOCATION: South Ballroom

ryan Lanyon, Manager, Smart Commute, Metrolinx

Angela van der Kloof, Mobycon

inStrUCtor:

Ryan has recently returned to his position as the Manager of the Smart Commute program at Metrolinx after having successfully completed a Master’s degree in Sustainable Business Leadership at Sweden’s prestigious Lund University. Housed within the Economics school, the degree provides an interdisciplinary approach to teach current and future business leaders how to introduce and effectively integrate sustainability into corporate business and culture.

Angela is an experienced speaker, trainer and facilitator of meetings and workshops with a background in human geography and education, including adult learning. She is one of the developers and trainer of the “Kickstand sessions”. Angela has initiated train-the-trainers for cycle training in the Netherlands and a train-the-trainer for ‘public transport ambassadors’. Her challenge is to find the right angle to link what is already known to new knowledge and skills and offering the right balance between theory and practical exercises.

Course Description

Many of us have experience in changing commuter behaviour, but do we know how to change an organization? It’s a frustrating and complex process that involves many stakeholders, and can often lead to confusion and disagreement – keeping things at the status quo. But a carefully planned process to lead the transformation of an organization can break this cycle and yield remarkable results. And you don’t have to be the CEO to make it happen. This interactive session will walk through the various stages of leading change within your workplace, municipality or other organization to make it a place where TDM is a regular part of doing business.

Learn how Dutch and Danish bicycle experts are delivering an innovative new professional training program called “The Kickstand Sessions”. Focused on sharing knowledge in bicycle policy, planning, marketing and culture, the sessions provide valuable inspiration for North American solutions. More than providing an introduction to the very best in bicycle best practices, Kickstand trainers deliver customized training sessions and coach participants on how to create the local conditions that permit people of all ages, abilities, genders and ethnicities to bicycle more often. Launched in early 2012, the Kickstand Training Sessions are taking place in cities across North America in 2012-2013.

Course outcomes

Learn the tools and techniques that will allow you to be an effective change agent from initiating a new idea, passing the tipping point and embedding the change into corporate culture for long-lasting results.

Spend a few hours in this PD session to see if providing a full two-day Kickstand Session is right for your community. Learn how the Kickstand Session can be the much needed catalyst to moving cycling forward in a collaborative, inclusive approach.

ProFeSSionAL DeVeLoPMent SeSSionS

SESSION

teCHniCAL toUrS

Please pre-register for all tours. Tours subject to cancellation if insufficient participants. Meet in Lobby at 12:50 pm. Tours depart from Hotel lobby at 1:00 pm sharp

TOUR

Pedestrian and Cycling Infrastructure Tour of Hamilton MODE:

Bike and Walking

TOUR LEADER: Darryl

Bender. Project Manager, Active Transportation, City of Hamilton & Sharon Mackinnon, Public Health Nurse- Healthy Living, City Of Hamilton

This tour includes a bike rental and will take participants on a tour of downtown Hamilton and West Hamilton’s pedestrian and cycling infrastructure. Starting downtown, while pointing out historical points of interest, we will travel to Gore Park which is currently undergoing a pedestrianization pilot. The successful pilot project involved the BIA, concerned citizens, and City staff and incorporated plans for Rapid Transit and the cycling network. From there, we will tour James Street North, Hamilton’s newest burgeoning arts district, once an economically depressed area with a busy one-way street, and now a cultural success story, boasting a more pedestrian-friendly two-way street network, as well as slower travel speeds. This street will lead our tour to the very popular Hamilton waterfront trail and the site of a future GO Transit rail station. Along the trail, we will tour active transportation counting units, innovative pavement treatments for cycling and walking lanes and connections to on-street infrastructure including bike boxes, bike sensors and bike corrals. From there we will continue to the West end to tour a variety of new onstreet cycling infrastructure from the 403 bridge to McMaster University and then beyond to a cycle superhighway that connects the West end to the downtown.

Along the way we will tour secure bike parking facilities, cycling signage, on-street bike parking, and land-use considerations for active transportation. While on the tour, we will stop in the quaint Westdale Village for a sustainable cup of coffee, tour one of the few GO Transit stations in the GTHA that has limited parking provisions, view a pedestrian friendly, multi-modal bus terminal, discuss the issues with major one-way thoroughfare and how to better accommodate people, tour one of Hamilton’s first Complete Streets projects, stop by the Hamilton Farmer’s market retrofit and get a feel for what cycling in this accredited “silver” cycling community is all about. PBSC is proudly providing BIXI bikes for this tour. BIXI bikes are unique and have been created specifically for bike share. With low centre of gravity and heavy duty tires for the urban jungle, BIXI bikes are really easy and safe to ride. The adaptable seat post marked with a numbered scale enables various sized users to ride comfortably. A sleek luggage carrier that is able to transport various luggage is also very useful. Participants will surely enjoy riding BIXI bikes in the streets of Hamilton!

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TOUR 2 City of Contrasts Infrastructure Tour: The Hamilton you never knew MODE:

Mini bus and walking

Peter Topalovic, Project Manager – Transportation Demand Management, Program Manager – Smart Commute Hamilton, Mobility Programs and Special Projects, City of Hamilton & Justin Readman, Manager, Rapid Transit, Mobility Programs and Special Projects, City of Hamilton

TOUR LEADER:

This tour involves transportation in a mini-bus and covers a substantial portion of the City of Hamilton and three of its boroughs, or communities-within-communities of Ancaster, Dundas and Stoney Creek. Key points of interest and stops include: two waterfalls; new cycling infrastructure; proposed rapid transit infrastructure and how to accommodate multiple modes at stations; GO stations; McMaster University campus and some of its TDM provisions; Mohawk College and its new transit terminal; various secure bike parking examples; Hamilton CarShare parking sites; new cycling connections between various areas of the city and some of their innovative features; new developments and their TDM considerations

including a condominium development, and a retrofit of a heritage building; and much more. Hamilton is perhaps best viewed from atop the Niagara Escarpment. This tour includes a stop at one of Hamilton’s best viewpoints which will provide participants with a better understanding of how Hamilton’s geography impacts the sustainable mobility of its residents both positively and negatively. It also provides a great starting point for discussions on urban planning and how certain planning strategies can directly impact the need for and success of Transportation Demand Management.

eVening eVentS

Sunday Welcome Reception Hamilton Art Gallery 6:00 pm to 8:00 pm This is your opportunity to meet our local hosts from the City of Hamilton, Summit sponsors, supporters, delegates, speakers and invited guests and the ACT Canada Board.

Monday Evening 57ontheBay 6:30 pm to 11:00 pm Meet in the hotel lobby at 6:00 pm to take a HSR bus to Hamilton’s newly revitalized waterfront and experience the city’s newest resto-bar hotspot. First bus departing at 6:15 pm. Buses will depart for the hotel starting at 9:30 pm.

Tuesday Evening Slainte Irish Gastro Pub 6:30 pm to 11:00 pm Meet at 6:15 pm in hotel lobby and walk to the pub. Enjoy the evening at Slainte Irish Pub, Hamilton’s only Gastro pub. Hand crafted by Irish Artisans and assembled by them in our historic space, originally a stable, dating back to the mid 1800’s. For the evening’s entertainment enjoy one of Slainte’s most popular bands, Eclectic Revival!

Dr. Nick Southgate, Chief Consultant at Nick Southgate Planning & Research Behavioural Economics, UK Sustainable travel – whether it’s to reduce single occupant vehicle use, increase transit ridership, increase physical activity through the use of active travel modes it all comes down to behaviour change. ACT Canada is delighted to have one of the foremost experts in the world, Nick Southgate, join us as our opening keynote speaker.

Nick Southgate is one of the leading practitioners in the emerging field of applied behaviour change. He looks to use the insights and understanding being gained in behavioural sciences in combination with the creative and communication expertise of a marketer and advertising thinker.

persuade people that human insight should be an essential part of any project. Including this thinking makes having better ideas easier and increases the chance of success. The hope is to design decisions that help people make the right decisions with less effort and more confidence. He is also a keen advocate of public transport, a lapsed cyclist, refuses to get in a cab if there’s any chance of a bus from the airport and is a very reluctant holder of a full-clean driving license. Last year he crossed the USA first from East to West by train and then back West to East by car. He enjoyed the first leg much more.

Nick is currently the Institute of Practitioners in Advertising’s Behavioural Economics Consultant. This role was created to embed the insights of Behavioural Economics in the UK advertising industry and to complement then IPA President Rory Sutherland’s agenda for the industry.

Before working in advertising Nick obtained a PhD in Philosophy at Durham University. He continues an interest in philosophy by teaching at The School of Life, the educational institution founded by Alain De Botton. There he teaches ‘How To Find A Job You Love’, ‘How To Balance Work With Life’, ‘How To Make Better Decisions’ and ‘How To Be Cool’. The last class has become an international sensation with coverage in The Toronto Globe & Mail, Brazil, Belgium and Germany as well as Elle, Grazia, The Sunday Express and Monocle. Nick regularly contributed to the School’s ‘Life Class’ column in The Evening Standard until its demise in 2011.

In this role Nick edited three IPA publications on Behavioural Economics, ran training events for IPA Members, developed the IPA’s Behavioural Economics Energizer, ran workshops for the UK Cabinet Office at 10 Downing Street, prepared the IPA’s submissions of evidence to the House of Lords Enquiry in to Behaviour Change including a specific submission on Transport issues and helped establish the IPA’s Fast Track Behavioural Sciences Course with Prof. Nick Chater at Warwick Business School. Outside of the IPA Nick has worked on Behavioural Projects with Boots, Kraft, GSK, Aegon, The City of London, Hiscox, Drinkaware, The Alcohol Academy and others. He has also run training sessions for clients, advertising agencies, and market research agencies and collaborates with #ogilvychange, the first dedicated behaviour change unit within a global advertising agency. He chaired the Market Research Society’s Conference Session on Behavioural Economics in 2011 for which he was nominated for Best Contribution to Conference and chaired interviews between Rory Sutherland and two of Behavioural Economics founding fathers, Prof Daniel Kahneman (2002 Nobel Winner) and Prof Richard Thaler, author of Nudge.

He has worked at advertising agencies Ogilvy & Mather, Cogent Elliott, dfgw and Grey. He has been independent since 2009. His previous clients include the BBC, Unilever, Kerrygold Butter, Expedia, HMRC, cahoot, Horlicks, Sensodyne, Toshiba, Eagle Star, Arriva Buses, East Midland Trains, The London Development Agency, London Green Homes, Sprite, Lucozade and many more. Nick is a longstanding judge on the Market Research Society Excellence Awards and in 2012 an Industry Judge on the internationally respected IPA Effectiveness Awards. He publishes regularly in trade journals including Research, Market Leader and The International Journal of Market Research. He also writes regularly on adventures in modern music for The Wire.

Nick is an experienced speaker and trainer. He is used to imparting complex ideas so that people can instantly grasp them, and more importantly, apply them. His mission is to

Keynote PLenAry SeSSionS

Session 1 Monday Opening Keynote

Keynote PLenAry SeSSionS

Monday Lunch Keynote Speaker

Tuesday Morning - Keynote Speaker

Bruce McCuaig

Dr. Karen Lee

President and CEO, Metrolinx

Adjunct Professor, Schools of Public Health, University of Toronto and University of Alberta; Director, Built Environment and Active Design, NYC Dept of Health and Mental Hygiene

Bruce McCuaig has been the President and Chief Executive Officer of Metrolinx since September 4, 2010.

Dr. Karen K. Lee, MD, MHSc, FRCPC is an Adjunct Professor at the University of Toronto Dalla Lana School of Public Health and the University of Alberta School of Public Health, a WHO Collaborating Center for Non-Communicable Disease Policy. Over the past 6 years, Dr. Lee also created and has been directing the Built Environment and Active Design Program at the NYC Department of Health and Mental Hygiene.

Bruce began his career in public service in 1984, and has worked in areas involving land use planning and policy, municipal policy, and transportation planning, policy and operations over the intervening years. He served in various capacities at the Ontario Ministry of Municipal Affairs and Housing for 10 years, as well as serving 15 years at the Ontario Ministry of Transportation. His final role at the Ontario Ministry of Transportation was Deputy Minister, responsible for leading the 4,000 public servants dedicated to ensuring Ontario’s transportation was efficient in safely moving people and goods across the Province.

Dr. Lee is lead for the NYC Health Department in its work with the NYC Departments of Design + Construction, Transportation and City Planning in the development of the Active Design Guidelines (www.nyc.gov/adg), published in January 2010 and named in 4 recent national awards including the U.S. Environmental Protection Agency’s 2010 Smart Growth Achievement Award for Overall Excellence, the 2011 Robert Wood Johnson Foundation Active Living Research Translating Research to Policy Award, the 2011 Sustainable Buildings Industry Council Grand Prize, and the 2011 American Institute of Architects Collaborative Achievement Award. Dr. Lee and her staff work closely with the American Institute of Architects (AIA) in NY in the planning of the annual NYC Fit City conferences initiated in 2006. She currently leads the NYC Health Department’s efforts to implement the Active Design Guidelines through trainings, outreach and city policy efforts, in partnership with other city agencies in NYC.

As President & CEO of Metrolinx, Bruce is building a team that is committed to transforming transportation in the Greater Toronto and Hamilton Area, by building a customer service emphasis throughout the organization, delivering quality transportation services on time and on budget, and working collaboratively with our partners. Delivering on the promise of The Big Move, our award-winning regional transportation plan, is central to everything the organization does, and is demonstrated by our focus on growing GO Transit, delivering the Pearson Air Rail Link, deploying PRESTO, the regional smart card fare payment system, and building new transit services across the region.

Over the past 2 years, with federal stimulus funding from the U.S. Centers for Disease Control and Prevention (CDC) Communities Putting Prevention to Work grant, Dr. Lee worked with AIANY and AIA National to organize 3 Fit Nation Conferences in Washington DC, New Orleans and NYC, and to provide training and technical assistance to 14 other U.S. communities on built environment, physical activity and obesity issues. Before coming to NYC, she was with the Epidemic Intelligence Service at the U.S. Centers for Disease Control and Prevention (CDC).

Bruce graduated from Ryerson University in 1984 with a Bachelor of Applied Arts (Urban and Regional Planning) degree, and from Queen’s University in 2000 with a Master of Public Administration degree.

Wednesday - Lunch keynote

Edward D. Reiskin

Jessica Herrera

Director of Transportation, SFMTA Municipal Transportation Agency, City and County of San Francisco

Transportation Program Manager, Facebook

Under the California Environmental Quality Act (CEQA), development projects being proposed must undergo environmental review. Currently, the primary way that a project’s environmental effects on the transportation system are determined is by using a measure called Automobile Level of Service (LOS), which measures automobile delay at certain intersections or roadway segments. As a result, the environmental mitigations proposed to offset impacts identified using LOS are focused on improving automobile throughput. This is often not feasible in a dense, urban environment such as San Francisco. Oftentimes these mitigations are also in contradiction to the City’s Transit First and other multimodal policies and priorities.

Jessica joined Facebook in April 2010 where she oversees the company’s transportation demand management programs. Along with the company’s ongoing growth she has been able to increase the alternative mode use amongst employees by incorporating diverse options including localized shuttle routes, vanpools, and ride matching. Most recently her focus has been on cycling amenities for the company’s new campus and bicycle route improvements in neighboring areas. Jessica is dedicated to expanding the alternate mode use through company outreach, education, and continued expansion of transportation programs.

The Transit First policy recognizes the need to support all modes of transportation - like cars, buses, bikes and walking - to safely and effectively move people and things around the City. By eliminating Level of Service and replacing it with a measure that takes all modes of transportation into consideration, the environmental review can accurately assess how a new development project affects the entire transportation system and can result in mitigations that support the entire transportation system, including transit, bikes, and pedestrians. In July 2011, Edward D. Reiskin was named the Director of Transportation of the San Francisco Municipal Transportation Agency (SFMTA). In this role, Mr. Reiskin oversees the Municipal Railway (Muni), parking, traffic engineering, pedestrian planning, bicycle implementation, accessibility and taxi regulation. Muni is one of the oldest public transit agencies in America and the largest in the Bay Area, currently carrying over 200 million riders per year and 700,000 a day.

Keynote PLenAry SeSSionS

Tuesday - Lunch Keynote

WorKSHoP SeSSionS

Session 4A

Session 12A

Social Media 2.0 Harnessing the power of social media to influence travel behaviours

Sustainable Mobility â&#x20AC;&#x201C; What does it mean? WORKSHOP LEADER:

WORKSHOP LEADERS: Jon Foley, Associate, Steer Davies

Lorenzo Mele, ACT Canada Board Chair

ACT CANADA MEMBER REPRESENTATION:

Gleave, Terri Lynam, Head of Marketing Communications (TDM), London 2012 Olympic Delivery Authority, Transport for London

John Hill, Region of

Waterloo

This interactive workshop will explore the ways in which social media can be used to influence how people travel and provide delegates with an opportunity to share their experiences. It will draw on the use of social media during the London 2012 Games to provide delegates with ideas on how they could make more use of this media in devising their transport solutions. It will reveal how agencies can learn much from what is being said through social media channels to help inform the delivery of their transport infrastructure/services and the ways in which the travelling public are most effectively communicated with so as to influence behaviours.

ACT Canada is changing and we need your input. Explore what Sustainable Mobility means to you, to the profession and establish priorities that will set the stage for new research, projects and innovations designed to help you better do your job. This interactive session will begin with an update and status on ACT Canadaâ&#x20AC;&#x2122;s recent strategic planning review.

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Sustainable mobility requires an integrated suite of safe, convenient and accessible travel options, a mixed-use built environment, and a supportive framework of policies and programs. It improves transportation choice, balances supply and demand, limits environmental impacts, creates economic opportunities, and fosters partnerships among government, business and the public. Todayâ&#x20AC;&#x2122;s communities face a number of significant challenges that affect their quality of life, and sustainable mobility strategies can help them reduce greenhouse gas emissions from transportation, boost physical activity, improve air quality, preserve greenspace, reduce congestion and increase access to opportunity. The Sustainable Mobility Summit 2012 is an opportunity for international experts and participants to exchange ideas, share experiences and enhance cooperation. We hope the assembled speakers and Summit program will help you to realize the potential of sustainable mobility actions and strategies. Help us shape urban travel choices.

oUtCoMeS oF tHe SUStAinABLe MoBiLity SUMMit inCLUDe: Improve leadership skills, policy development knowledge and business engagement strategies

Increased capacity for the delivery and promotion of sustainable transportation initiatives

Best practice knowledge exchange

Increased multidisciplinary collaboration

Increased awareness of the impacts of transportation on the health, economy and environment

Showcase of successful GHG emission reduction strategies

Sunday, November 4

Monday, November 5

Registration • 8 am - 5 pm

Registration • 7 am - 5 pm

Breakfast Buffet • 7:30 to 8:45 am

Session 1 • 8:45 - 10:00 am Welcome Session

9 am - 12 pm Professional Development Sessions Session 1

Change Agent 101 How to Transform an Organization for TDM

Session 2

The Kickstand Session The Kickstand Bicycle Policy Training Sessions - A Snapshot

Health and Trans

Honourable Bob Bratina, Mayor of Hamilton Morning Keynote: Nick Southgate (UK) - Chief Consultant at Nick Southgate Planning & Research Behavioural Economics

Keynote: Ka Schools of Public Director, Built Environmen

Networking Break • 10-10:30 am • Exhibit Area

Networkin

Session 2 • 10:30 - 12:00 pm • Concurrent Sessions - Laying the Foundation

Session 6 •

2A - Lessons Learned

2B - Ignite! Snapshot of Innovations Employer Individualized Marketing A Key to Success Open Streets - Opportunities for Community Engagement on Sustainable Transportation and Complete Streets TDM Study of Stantec Offices in Vancouver Noah’s First Car Cycling and Walking Risk as a Factor of the Built Environment Charting new territory the mobile web and TDM Naviki - Bicycle Route Planner and Information Network Smart Commute Workplace Program: Rewarding Efforts and Engaging Employers

Green Building Credits: The Next Frontier for TDM Communicating Success: Revisiting the Smart Commute’s Key Performance Indicators Modal Integration through School Travel Planning in the City of Vernon

2C - Transportation & Built Environment TDM Developer Guideline Best Practices - A Tour from Policy to Implementation Mobility Hub Guidelines Achieving the Balance between Transportation and Placemaking Re-inventing Rapid Transit Investments - a Nodes and Corridor Perspective

6A - Policy Success Creating the TDM Games Phenomenon Locally Complete Streets in Canada: A Growing and Connected Movement Planning for Walk Friendly Communities

Lunch • 12:00 - 1:30 pm • Ballroom

Lun

Keynote: Bruce McCuaig, President & CEO Metrolinx, Metrolinx delivers The Big Move Regional Transportation Plan: Transforming Transportation in the Greater Toronto and Hamilton Area

Session 3 • 1:30 - 3:00 pm • Sustainable Mobility - Focused Results 3A - Redefining the Future 1 pm - 4 pm

Technical Tours Tour 1

Pedestrian and Cycling Infrastructure Tour of Hamilton

Tour 2

City of Contrasts Infrastructure Tour: The Hamilton You Never Knew

Creating A Regional Tdm Success Story Through Partnerships, Online Tools and Strategic Outreach A Comprehensive TDM Strategy for Ottawa’s LRT Construction Phase City of Hamilton - Step Forward: Pedestrian Mobility Plan

3B - Proven Results SO WHAT?! Lessons Learned from Rural Active Transportation Planning in Haliburton County Public Spaces, Activity and Urban Form in Saskatoon’s City Centre Measurably Shifting the Trend in Children’s Travel Toward Sustainable Mobility

3C - Active Transportation AT Benchmarking & Maintenance Innovations Bicycle Level of Service and Usage: A Before and After Study Bicycles and Transit; A Smart Team!

Keynote: Edward Reiskin, Di

Session 7 • 1:3 7A - Keys to Success The (Bicycle) Bells & Whistles to Improve your Cycling Planning Walking and Cycling to the Future An Implementation Strategy Beyond Cycling Master Plans Understanding Cycling Access at Mobility Hubs

Networking Break • 3:00 - 3:30 pm

Sess Planning

Session 4 • 3:30 - 5:00 pm • Innovation! 4A - Social Media Social Media 2.0 - Harnessing The Power Of Social Media to Influence Travel Behaviours (Workshop Session)

Welcome Reception Hamilton Art Gallery 6:00 to 8:00 pm

4B - Revenue, Investment & Economic Development Tdm Revenue Tools & Investment Success Strategies Picking the Right Revenue Tools Evaluating the Options Walkability and Economic Development

4C - Bike Share Bike Sharing Plans for the Rest of Us! Planning a System for a Mid-sized Canadian City Changing the World One City at a Time Public Bike Sharing in Toronto Lessons Learned

Evening Dinner: 57ontheBay • 6:30 - 11:00 pm Meet at 6:15 pm in hotel lobby for buses to the waterfront

Ralp

Ed Reiskin, Director of Transportation, City and County of San Francisco

Evening Dinne

Meet a

Tuesday, November 6

Wednesday, November 7

Registration • 7 am - 5 pm

reakfast Buffet • 7:30 to 8:45 am

Breakfast Buffet • 7:30 to 8:45 am

Session 5 • 8:45 - 10:00 am sportation - the Missing Link • Plenary Session

aren K. Lee, MD, MHSc, FRCPC, Adjunct Professor, Health, University of Toronto and University of Alberta; nt and Active Design, NYC Dept of Health and Mental Hygiene

Session 9 • 8:45 - 10:00 am Transit - To Inspire And Influence the Evolution of Integrated Urban Mobility • Plenary Session Moderator: Michael Roschlau, CEO, CUTA Tom Middlebrook, Vice President - Urban Mobility Group, MMM Group Limited Christine Lee-Morrison, Manager of Mobility Programs and Special Projects, City of Hamilton Claude d’Anjou, Executive Director, Mobiligo

ng Break • 10 - 10:30 am • Exhibit Area

Networking Break • 10 - 10:30 am • Exhibit Area

• 10:30 - 12:00 pm • It’s all in the results 6B - Health Heart Health and the Built Environment Road to Health: Health and Economic Benefits of Active Transportation Health By Design: Incorporating Health into Urban Planning Policy in Peel

6C - Shifting Travel Choices “These Streets Are Made for Walkin’”? Building Evidence for How Neighbourhood Design Influences Walking for Purpose and Pleasure TravelWise Summerside. How to Shift Transportation Choices in a Suburban Context Station Parking - the Challenge of Station Access: Insights from the Development of the GO Rail Parking Strategy

Session 10 • 10:30 - 12:00 pm 10A - Transit Ontario’s Transit Supportive Guidelines Making Transit A Priority in Greater Vancouver Transit Initiated City-Building

irector of Transportation, SFMTA Municipal Transportation Agency, City and County of San Francisco

Keynote: Jessica Herrera, Transportation Program Manager, Facebook

30 - 3:00 pm • A diverse mix of best practices

Cycling - It Takes an Integrated Perspective to Generate Success A City of Calgary Lesson Urban Design Transportation Engineering Transportation & Roads

7C - Ignite2! - Snapshot of Innovations Modelling Transit Mode Choice for Inter-Regional Commuting Trips Transit Marketing - Picking Low Hanging Fruit Personal Travel Planning in the UK Mobility Management Monitoring - the Only Way to Prove the Value Securing a Neighbourhood Traffic Management Plan Within a Municipal Secondary Plan Contemporary Approaches to Parking Pricing

Session 11 • 1:30 - 3:00 pm 11A - Urban Freight Applying TDM Principles into Freight Planning - Introduction of a New Concept in Peel Region Advancing the Goods Movement Agenda Freight-Supportive Guidelines

etworking Break • 3:00 - 3:30 pm

11B - Becoming a Change Agent Change Agent for Your Workplace How to Position a Travel Management Program as a Key Strategic HR Initiative The Trend Across Canada Towards Teleworking

11C - Practical Applications Community-based Social Marketing: A Tale of Two Wards and How Neighbourhood Differences Necessitate Different Approaches to Similar Problems Providing Travel Choice Through Employer Shuttles Sustaining a School Travel Plan Beyond the Pilot

Networking Break • 3:00 - 3:30 pm

sion 8 • 3:30 - 5:00 pm • Ballroom - Are we doing it right? How to change?

Session 12 • 3:30 - 5:00 pm 12A - Sustainable Mobility Workshop

ph Bond, Executive Chairman, BA Group

Loy Cheah, Director, Transportation, Region of York

Creating End of Use Cycling Trip Facilities: Dalhousie Experience Student Experiential Learning Supports Innovative TDM Initiatives at McMaster University Collaborative Approaches to Campus TDM: Community-University Partnerships at Trent University

Lunch • 12:00 - 1:30 pm • Ballroom

nch • 12:00 - 1:30 pm • Ballroom

7B - An integrated Perspective

10B - University Results

Ralph Bond, Executive Chairman, BA Group

er: Slainte Irish Gastro Pub • 6:30 - 11:00 pm

at 6:15 pm in hotel lobby for walking to Pub

ACT Canada Strategy Session Sustainable Mobility - What Does It Mean? Workshop Session

12B - Employer Best Practices RIM Guaranteed Ride Home System Active & Alternative Transportation: The Solution to Parking Demand Sustainable Programs for Sustainable Mobility

SUNDAY, noVeMBer 4

8 am – 5 pm

1 pm – 4 pm

Registration – Ballroom Foyer

Technical Tours

Arriving early? Pick up your registration kit and Hamilton Tourism brochures. Hamilton Tourism will be onsite Sunday and Monday.

Please pre-register for all tours. Tours subject to cancellation if insufficient participants. Meet in Lobby at 12:50 pm. Tours depart from Hotel lobby at 1:00 pm sharp.

9 am – 12 pm

Professional Development Sessions Please pre-register for all professional development sessions. Sessions subject to cancellation if insufficient participants. Sessions start at 9:00 am sharp.

TOUR

1 - Pedestrian and Cycling Infrastructure Tour of Hamilton

TOUR

2 - City of Contrasts Infrastructure Tour: The Hamilton you never knew

6 pm – 8 pm

SESSION 1 Change Agent 101 - How to Transform an Organization for TDM

Welcome Reception LoCAtion: Art gallery of Hamilton

LoCAtion: West Ballroom inStrUCtor: ryan Lanyon, Manager, Smart Commute, Metrolinx

2 The Kickstand Session - The Kickstand Bicycle Policy Training Sessions - A Snapshot

SESSION

LoCAtion: South Ballroom inStrUCtor: Angela van der Kloof, Mobycon

SUnDAy WeLCoMe reCePtion Hamilton Art Gallery 6:00 to 8:00 pm The Art Gallery of Hamilton is located directly across the street from the Sheraton Hotel. Walk over at your leisure. This is your opportunity to meet the ACT Canada Board, our local hosts from the City of Hamilton, Summit sponsors, supporters, delegates, speakers and invited guests. Network, meet new people and enjoy strolling through the beautiful galleries serenaded by a fabulous Hamilton band. Intensify your Summit experience and use our many networking opportunities to help you do your job better! Every person at the Sustainable Mobility Summit has something to offer you - whether you are looking to build relationships, share real-life experiences, learn lessons to improve your everyday work performance, or make contact with partners who can help you and your organization succeed.

2A Lessons Learned

Registration – Ballroom Foyer

LoCAtion: South Ballroom

Exhibit area open – Ballroom Foyer

Practical examples of where lessons learned are changing how we engage employers, measure, monitor and report on results and integrate youth strategies into the TDM portfolio.

7:30 am – 8:30 am

Breakfast buffet – Exhibit area

MoDerAtor: Brian Shifman, executive Director,

Smart Commute ntV

SUPPORTED BY:

Green Building Credits: The Next Frontier for TDM, Marco Iacampo, Senior Environmental Planner, City of Toronto

8:30 am – 10 am

Communicating Success: Revisiting the Smart Commute’s Key Performance Indicators, Ryan Lanyon, Manager, Smart Commute, Metrolinx

SESSION 1 Welcome to the Sustainable Mobility Summit LoCAtion: Centre Ballroom

Modal Integration through School Travel Planning in the City of Vernon, Wendy Majewski, Transportation Demand Management Coordinator, City of Vernon

MoDerAtor: Lorenzo Mele, Board Chair, ACt Canada WeLCoMe: Honourable Bob Bratina, Mayor of Hamilton oPening Keynote: Dr. nick Southgate, Chief Consultant at nick

2B Ignite 1! – Snapshots of Innovations

Southgate Planning & research - Behavioural economics, UK

LoCAtion: West Ballroom

Sustainable travel – whether it’s to reduce single occupant vehicle use, increase transit ridership, increase physical activity through the use of active travel modes it all comes down to behaviour change. ACT Canada is delighted to have one of the foremost experts in the world, Nick Southgate, join us as our opening keynote speaker. Nick Southgate is one of the leading practitioners in the emerging field of applied behaviour change.

Join us in this fast paced format where each speaker presents 20 slides @ 20sec/slide on a variety of innovative topics. The presentations are meant to “ignite” the audience with ideas, generate awareness and to stimulate thought and action on the subjects presented. MoDerAtor: Lorenzo Mele, tDM Coordinator, City of Mississauga

Employer Individualized Marketing - A Key to Success, Judy Yack, Transportation Demand Management Analyst, Region of Peel

10 am – 10:30 am

Networking Break – Exhibit area SUPPORTED BY:

Open Streets - Opportunities for Community Engagement on Sustainable Transportation and Complete Streets, Matthew Sweet, Past Chair, Open Streets Hamilton

... Ridematching System

TDM Study of Stantec Offices in Vancouver, John Calimente, Transportation Planner, Stantec Consulting

10:30 am – 12 pm

SESSION 2 Laying the Foundation

Noah’s First Car, Kevin McLaughlin, President, Autoshare

The foundation for sustainable mobility lies in the ability to take lessons learned innovations into tangible programs, tools and resources. This session will highlight new innovations, some of the proven success stories and the tangible relationship between sustainable mobility and the built environment.

Cycling and Walking Risk as a factor of the Built Environment, Scott Bennet, McMaster University Charting New Territory - The Mobile Web and TDM, Tim Richard, VP Sales & Business Development, Weever Apps Naviki - Bicycle Route Planner and Information Network, Angela van der Kloof, Sustainable Mobility Consultant, Mobycon Smart Commute Workplace Program: Rewarding Efforts and Engaging Employers, Krista Eichenbaum, Program Coordinator, Smart Commute Services, Metrolinx

MONDAY, noVeMBer 5

8 am – 5 pm

MONDAY, noVeMBer 5

2C Transportation & Built Environment

Creating a Regional TDM Success Story Through Partnerships, Online Tools and Strategic Outreach, Patricia Lucy, Program Manager TDM, TransLink

LoCAtion: Macnab

A Comprehensive TDM Strategy for Ottawa’s LRT Construction Phase, Geoff England, Senior Consultant, Steer Davies Gleave

The built environment is a critical element to determining the extent of use of sustainable travel modes. Whether it’s how developers integrate TDM supportive elements or how transit and mobility hubs support non SOVs, the case is clear that transportation and the built environment are fundamental to achieving sustainable mobility.

City of Hamilton - Step Forward: Pedestrian Mobility Plan, Glenn A. O’Connor, Principal, G. O’Connor Consultants & Brian Malone, Vice President Transportation, CIMA

MoDerAtor: David Adames, President and Ceo, Hamilton Chamber of Commerce

3B Proven Results

TDM Developer Guideline Best Practices A Tour From Policy to Implementation, Joddie Gray, President, UrbanTrans

LoCAtion: West Ballroom

Proven results are needed to build capacity for more engagement in sustainable mobility in our regions, cities and towns. See how measured, monitored results are reshaping the future.

Mobility Hub Guidelines - Achieving the Balance Between Transportation and Placemaking, Elana Horowitz, Senior Advisor, Strategic Policy and Systems Planning, Metrolinx

MoDerAtor: Mark Jamieson, Associate, BA Consulting group

Re-inventing Rapid Transit Investments A Nodes and Corridor Perspective, Christine Lee-Morrison, Manager Mobility Programs and Special Projects, City of Hamilton

SO WHAT?! Lessons Learned from Rural Active Transportation Planning in Haliburton County, Kate Hall, Project Coordinator, Communities in Action Committee

12 pm – 1:30 pm

Public Spaces, Activity and Urban Form in Saskatoon’s City Centre, Chris Hardwicke, Associate, Sweeny Sterling Finlayson & Co Architects

Lunch – Centre Ballroom

Measurably Shifting the Trend in Children’s Travel Toward Sustainable Mobility, Jennifer Lay, Program Advisor - School Travel, Metrolinx

MC: gerry Davis, general Manager of Public Works,

City of Hamilton Keynote SPeAKer: Bruce McCuaig, President and Ceo, Metrolinx

3C Active Transportation

Metrolinx delivers The Big Move Regional Transportation Plan: Transforming Transportation in the Greater Toronto and Hamilton Area

LoCAtion: Macnab

Active transportation improves the quality of life in our urban centres. The growing interest in facilitating increased use of active travel modes is capturing the attention (and funding!) of our governments. Understanding use, benchmarking success and leveraging future innovations highlight this session.

1:30 pm – 3 pm

SESSION 3 Sustainable Mobility – Focused Results Strategic plans, visionary leadership, demonstrated results and a focus on active, healthy citizens is a goal we all share.

MoDerAtor: Sharon Mackinnon, Public Health nurse, Hamilton Public Health

3A Redeﬁning the Future LoCAtion: South Ballroom

AT Benchmarking & Maintenance Innovations, Steve Molloy, Project Manager, TMP Implementation, City of Hamilton and Daryl Bender, Project Manager, Active Transportation, City of Hamilton

A strong vision, defined outcomes and a tangible strategy to realize success is how plans redefine the future to include sustainable mobility.

Bicycle Level of Service and Usage: A Before and After Study, Ryan Martinson, Transportation Engineer, Stantec Consulting

MoDerAtor: John Cicuttin, Manager transit Development, region of Waterloo

Bicycles and Transit; A Smart Team!, Angela van der Kloof, Sustainable Mobility Consultant, Mobycon

Networking Break – Exhibit area

LoCAtion: West Ballroom

TDM revenue tools, investment and economic development are a key part of the policies that support sustainable mobility growth. This session will present highlights of new and upcoming supportive measures.

SUPPORTED BY:

3:30 pm – 5 pm

MoDerAtor: neil everson, Director of economic Development,

SESSION 4 Innovation!

City of Hamilton

Things are rapidly changing in the many diverse disciplines integral to sustainable mobility. This session is focused on the new and emerging elements that are creating the most ‘buzz’ and momentum.

TDM Revenue Tools & Investment - Success Strategies, John Howe, Vice President, Investment Strategy & Project Evaluation, Metrolinx Picking the Right Revenue Tools - Evaluating the Options, Matti Siemiatycki, Assistant Professor, University of Toronto

4A Social Media 2.0 – Workshop Session LoCAtion: Centre Ballroom

This interactive workshop will explore the ways in which social media can be used to influence how people travel and provide delegates with an opportunity to share their experiences. It will draw on the use of social media during the London 2012 Games to provide delegates with ideas on how they could make more of this media in devising their transport solutions. It will reveal how agencies can learn much from what is being said through social media channels to help inform the delivery of their transport infrastructure/services and the ways in which the travelling public are most effectively communicated with so as to influence behaviours. Harnessing the power of social media to influence travel behaviours FACiLitAtorS: terri Lynam, Head of Marketing Communications (tDM), London 2012 olympic Delivery Authority, transport for London and Jon Foley, Associate, Steer Davies gleave

Walkability and Economic Development, Paul Shaker, Executive Director, Centre for Community Study

4C Bike Share LoCAtion: Macnab

Bike sharing is a rapidly growing service that is being implemented in cities around the world. It’s a prime example of integrated transit mobility, addresses first mile/ last mile transportation challenges and improves the appeal of urban centres. This presentation and interactive session will showcase global best practices, demonstrated results and opportunities for either launching or growing use in your community. MoDerAtor: Daryl Bender, Project Manager - Alternative transportation, City of Hamilton

Bike Sharing Plans for the rest of us! Planning a System for a Mid-sized Canadian City, Peter Topalovic, Project Manager – TDM, City of Hamilton Changing the World One City at a Time, Nicolas Blain, Planner, Public Bike Systems (BIXI) Public Bike Sharing in Toronto Lessons Learned, Sean Wheldrake, Project Lead - Cycling Infrastructure and Programs Unit, City of Toronto

EVENING DINNER

57ontheBay

6:30 pm – 11:00 pm Meet at 6:00 pm in hotel lobby for buses to the waterfront Buses will depart back to the hotel on a regular basis starting at 9 pm

This evening is your chance to get to know better know your colleagues and exchange information in a casual setting. Enjoy the spectacular waterfront views as you relax in Hamilton’s newest resto-bar.

MONDAY, noVeMBer 5

4B Revenue, Investment & Economic Development

3 pm – 3:30 pm

TUESDAY, noVeMBer 6

7:30 am – 8:30 am

6B Health LoCAtion: West Ballroom

Breakfast buffet – Exhibit area SUPPORTED BY:

Health is the keystone to making better transportation and built environment decisions. Explore how health is leading the way in these communities to facilitate change.

8:30 am – 10 am

MoDerAtor: Wayne Chan, Manager, transportation Planning,

Public Works region of Peel

SESSION 5

Heart Health and the Built Environment, Sam AbiSaab, Health Promotion Specialist, Heart & Stroke Foundation

Keynote: Dr. Karen Lee, Adjunct Professor, Schools of Public

Health, University of toronto and University of Alberta; Director, Built environment and Active Design, nyC Dept of Health and Mental Hygiene

Road to Health: Health and Economic Benefits of Active Transportation, Carol Mee, Supervisor, Environmental Information & Education, Environmental Protection Office Toronto Public Health, City of Toronto

LoCAtion: Centre Ballroom

Health and the built environment are intrinsically linked. Dr. Lee will speak about the intersectoral efforts in the development and implementation of the Active Design Guidelines for NYC. The multi-disciplinary, intersectoral collaborative approach has yielded remarkable results!

Health By Design: Incorporating Health into Urban Planning Policy in Peel, Christine Gutmann, Health Planning Facilitator, Public Health, Region of Peel and Shilpa Mandoda, Analyst: Research and Policy, Research, Planning and Policy Team, Chronic Disease and Injury Prevention, Peel Public Health

introDUCtion By: Dr. ninh tran, Associate Medical officer of

Health, Public Health Services

6C Shifting Travel Choices

MoDerAtor: Dr. David Mowat, Medical officer of Health,

LoCAtion: Macnab

region of Peel

Shifting travel choices based on research, best practices, evidence and insight will be highlighted in this session.

10 am – 10:30 am

MoDerAtor: Heather Donison, Senior Project Manager Sustainability, City of Hamilton

Networking Break – Exhibit area

“These Streets Are Made for Walkin’ ”? Building Evidence for How Neighbourhood Design Influences Walking for Purpose and Pleasure, Dr. Jason Gilliland, Director, Urban Development Program, Department of Geography, The University of Western Ontario

SUPPORTED BY:

10:30 am – 12 pm

TravelWise Summerside - How to Shift Transportation Choices in a Suburban Context, Allison Miller, TDM Coordinator, City of London & Dr. Jason Gilliland, Director, Urban Development Program, Department of Geography, The University of Western Ontario & Stephen Fitzpatrick, Dept of Geography, The University of Western Ontario

SESSION 6 It’s All in the Results 6A Policy Success LoCAtion: South Ballroom

It’s important to learn from successes’ and take the results forward to leverage new opportunities for engagement or program growth. Learn from these exemplary programs and initiatives that have set the stage for capacity building in your community.

Station Parking - the Challenge of Station Access: Insights from the Development of the GO Rail Parking Strategy, Steven Bishop, Associate, Steer Davies Gleave & Joshua Engel-Yan, Senior Advisor, Strategic Policy & Systems Planning, Metrolinx

MoDerAtor: Peter topalovic, Project Manager transportation Demand Management, City of Hamilton

12 pm – 1:30 pm

Creating the TDM Games Phenomenon Locally, Terri Lynam, Head of Marketing Communications (TDM), London 2012 Olympic Delivery Authority, Transport for London and Jon Foley, Associate, Steer Davies Gleave

Lunch – Centre Ballroom

Complete Streets in Canada: A Growing and Connected Movement, Keagan Gartz, TCAT Steering Committee Chair, Toronto Centre for Active Transportation (TCAT)

MC: gAry Moore, Director of engineering Services,

Planning for Walk Friendly Communities, Kate Hall, Consultant, Green Communities Canada

Join us for this highly provocative session where Ed Reiskin will outline the new San Francisco Transportation Sustainability Program.

Keynote SPeAKer: edward D. reiskin, Director of transportation

SFMtA Municipal transportation Agency, City and County of San Francisco

Public Works Department, City of Hamilton

7C Ignite 2! – Snapshot of Innovations LoCAtion: Macnab

SESSION 7 A Diverse Mix of Best Practices

Join us in this second session with a fast paced format where each speaker presents 20 slides @ 20sec/slide on a variety of innovative topics. The presentations are meant to “ignite” the audience with ideas, generate awareness and to stimulate thought and action on the subjects presented.

7A Keys to Success LoCAtion: South Ballroom

Applying lessons learned are fundamental to successful sustainable mobility initiatives. These presenters will offer a variety of perspectives on success stories that have impacted their communities and strategic plans. Take away examples and best practices to apply in your work.

MoDerAtor: Heather Donison, Senior Project Manager Sustainability, City of Hamilton

Mobility Management Monitoring - The Only Way to Prove the Value, Dan Blanchet, Commercial Manager, iBase

MoDerAtor: Steve Molloy, Project Manager - tMP

implementation, City of Hamilton The (Bicycle) Bells & Whistles to Improve Your Cycling Planning, Steven Bishop, Associate, Steer Davies Gleave

Modelling Transit Mode Choice for Inter-Regional Commuting Trips, Mohamed Mahmoud, Ph.D. Candidate, University of Toronto

Walking and Cycling to the Future An Implementation Strategy, Hailey Steiger, Community Planner, Urban Systems

Transit Marketing - Picking Low Hanging Fruit, Michael Giallonardo, Intern, City of Mississauga Personal Travel Planning in the UK, Nithya Vijayakumar, Assistant Consultant, Steer Davies Gleave

Beyond Cycling Master Plans - Understanding Cycling Access at Mobility Hubs, Marian Saavedra, Transportation Planner, IBI Group

Securing a Neighbourhood Traffic Management Plan Within a Municipal Secondary Plan, Herman Turkstra, Lawyer, Turkstra Mazza Law Firm

7B An Integrated Perspective

Contemporary Approaches to Parking Pricing, Adam Arnold, Senior Program Specialist, UrbanTrans

LoCAtion: West Ballroom

This example from Calgary highlights how a typical project was transformed by collaboration, partnership and a common desire to reach a successful conclusion that reflected community and City goals. The presentation will take you through the process, opportunities, challenges and lessons learned.

3 pm – 3:30 pm

Networking Break – Exhibit area 3:30 pm – 5 pm

SESSION 8 Planning – Are We Doing it Right? How to Change?

MoDerAtor: Alayne Crawford, Manager Public Affairs, CAA

LoCAtion: Ballroom

Cycling - It Takes an Integrated Perspective to Generate Success - A City of Calgary Lesson

Do planning policies need to change? Is LOS an accurate and relevant measure of impact? Do we need to do things differently? Join us in this plenary to hear where, why and how things are changing.

Urban Design, Afrah Rayes, Senior Urban Designer, City of Calgary Transportation Engineering, Julie Radke, Senior Transportation Engineer, City of Calgary

MoDerAtor: ralph Bond, executive Chairman, BA group

Transportation & Roads, Sean McGinn, Construction Engineer, City of Calgary

Edward D. Reiskin, Director of Transportation, SFMTA, Municipal Transportation Agency, City and County of San Francisco Ralph Bond, Executive Chairman, BA Group Loy Cheah, Director, Transportation, Region of York

EVENING DINNER

Slainte Irish Gastro Pub

6:30 pm – 11:00 pm Meet at 6:15 pm in hotel lobby for walking to Pub Enjoy the evening at Slainte Irish Pub, Hamilton’s only Gastro pub. Hand crafted by Irish Artisans and assembled by them in our historic space, originally a stable, dating back to the mid 1800’s.

TUESDAY, noVeMBer 6

1:30 pm – 3 pm

WEDNESDAY, noVeMBer 7

7 am – 5 pm

10B University Results

Registration

LoCAtion West Ballroom

Exhibit area open 7 am – 3:30 pm

Universities and colleges are the learning and best practice centres of their communities. Successful TDM programs at these educational institutions are often the catalyst for increased community-wide engagement.

7:30 am – 8:30 am

Breakfast buffet – Exhibit area

MoDerAtor: geoff noxon, Principal, noxon Associaties

SUPPORTED BY:

Creating End of Use Cycling Trip Facilities: Dalhousie Experience, Rochelle Owen, Director Office of Sustainability, Dalhousie University

8:30 am – 10 am

SESSION 9 Transit - To Inspire and Inﬂuence the Evolution of Integrated Urban Mobility

Student experiential learning Supports Innovative TDM Initiatives at McMaster University, Katie Ferguson, Manager, University Sustainability, McMaster University & Karin Gordon, Student Intern, McMaster University

Presentations and Armchair Discussion LoCAtion: Centre Ballroom

The Canadian Urban Transit Association has a new vision “To inspire and influence the evolution of integrated urban mobility”. What does this mean for transit authorities and how will it be achieved. Join us for this interactive discussion on transit and how it’s changing.

Collaborative Approaches to Campus TDM: Community-University Partnerships at Trent University, Brianna Salmon, Manager of Transportation and Climate Change programming at Peterborough GreenUP

introDUCtion By: Chris Murray, City Manager, City of Hamilton

12 pm – 1:30 pm

Lunch – Centre Ballroom

MoDerAtor: Michael roschlau, President and Ceo, Canadian Urban transit Association (CUtA)

Keynote SPeAKer: Jessica Herrera, transportation Program Manager, Facebook

Tom Middlebrook, Vice President – Urban Mobility, Partner, MMM Group Limited

MC: ryan Lanyon, Manager of Smart Commute, Metrolinx

Christine Lee-Morrison, Christine Lee-Morrison, Manager of Programs and Special Projects, City of Hamilton

Facebook is a demonstrated leader in workplace travel planning. Jessica will outline the diverse and comprehensive commuter options program running at Facebook. Learn why it’s become part of the corporate culture at Facebook!

Claude d’Anjou, Executive Director, Mobiligo

10 am – 10:30 am

1:30 pm – 3 pm

Networking Break – Exhibit area

SESSION 11

10:30 am – 12 pm

11A Urban Freight

SESSION 10

LoCAtion: South Ballroom

10A Transit

Urban goods movement is on the minds of most TDM professionals, but many don’t know where to start or what to tackle. This session will provide you with the background information needed to start addressing urban goods movement in your community.

LoCAtion: South Ballroom

Transit is fundamental to achieving sustainable mobility. Understand what is new with respect to Transit & TDM. MoDerAtor: Asher Mercer, tDM Coordinator, region of york

MoDerAtor: Judy yack, tDM Analyst, region of Peel

Ontario’s Transit Supportive Guidelines, Robin Kortright, Senior Policy Advisor, Ontario Ministry of Transportation & Jeannie Lee, Senior Policy Advisor, Ontario Ministry of Transportation

Applying TDM Principles into Freight Planning Introduction of a New Concept in Peel Region, Eric Chan, Principal Planner, Region of Peel

Making Transit A Priority in Greater Vancouver, Stephanie McNeely, Transportation Planning Engineer, Urban Systems

Advancing the Goods Movement Agenda, Anthony Caruso, Advisor, Strategic Policy & Systems Planning, Metrolinx

Transit Initiated City-Building, Antonio Gomez-Palacio, Principal, DIALOG

Freight-Supportive Guidelines, Laurie Miller, Senior Policy Advisor, Ontario Ministry of Transportation

Networking Break – Exhibit area

LoCAtion: West Ballroom

3:30 pm – 5 pm

SESSION 12 12A ACT Canada Sustainable Mobility Workshop & Strategy Session LoCAtion: South Ballroom

Explore how the elements of the sustainable mobility wheel are relevant to you. What should ACT Canada focus on and why? This session will be preceded by a summary overview of the status of the ACT Canada strategic planning process and new membership opportunities.

MoDerAtor: John Hill, Principal Planner, region of Waterloo

ACT Canada Strategy Update: Lorenzo Mele, Board Chair

Change Agent for your Workplace, Ryan Lanyon, Manager, Smart Commute, Metrolinx

Sustainable Mobility - What Does It Mean? John Hill, Principal Planner, Region of Waterloo

How to Position a Travel Management Program as a Key Strategic HR Initiative, Ruby Maini, President & CEO, HR Strategies

12B Employer Best Practices

The Trend Across Canada Towards Teleworking, Terry Mocherniak, Partner, Treehouse Business Centres

LoCAtion: West Ballroom

Smart Commute and Travel Wise and its partner employers have delivered programs that have resulted in significant and tangible benefits. Learn from three case studies as a variety of Smart Commute and Travel Wise employer organizations outline their successes and results. Be inspired and learn what you can do at your organization to facilitate sustainable commuting. It’s easy, it has demonstrated success and has been an initiative that has brought value to the companies involved.

11C Practical Applications LoCAtion: Macnab

Sometimes success comes in not reinventing the wheel, but in utilizing and customizing practical, successful programs for your community. These examples of projects have resulted in tangible outcomes, with defined processes and approaches, that you can take and use. Learn from success stories and help yourself rapidly replicate these programs in your community.

MoDerAtor: Pat Lusink, Program Manager, Smart Commute

Central york

MoDerAtor: Basil Marcello, Senior Program Advisor, Smart Commute Markham, richmond Hill

RIM Guaranteed Ride Home System, Raj Nandakumar, Environmental Affairs Manager, Corporate Environment Health & Safety, Research in Motion

Community-based Social Marketing: A Tale of Two Wards and how Neighbourhood Differences Necessitate Different Approaches to Similar Problems, Peter Paz, Manager, UrbanTrans & Peter Topalovic, Manager of Mobility Programs and Special Projects

Active & Alternative Transportation: The Solution to Parking Demand, Alan D. Griffiths, Sustainable Environment Specialist, Mohawk College Sustainable Programs for Sustainable Mobility, Jeremy Schembri, Acting Manager, Energy and Environment Section, Town of Caledon

Providing Travel Choice through Employer Shuttles, Tamas Hertel, Transportation Planner, Dillon Consulting & Brian Shifman, Executive Director, Smart Commute NTV Sustaining a School Travel Plan beyond the pilot, Kelly Scott, Physical Activity Specialist, Hamilton Public Health, City of Hamilton

WEDNESDAY, noVeMBer 7

3 pm – 3:30 pm

11B Becoming a Change Agent

SUPPorterS’ inForMAtion

PLATINUM LEVEL SUPPORTER AND LOCAL HOST

SILVER AND LUNCH SUPPORTERS Metrolinx

City of Hamilton

The City of Hamilton Public Works Transportation Section is a newly formed sustainable multi-modal mobility group responsible for the planning, implementation and operation of sustainable transportation infrastructure, policies and programs. The group houses the City’s public transit division (HSR), rapid transit planning team, transportation planning group, active transportation infrastructure implementation, transportation demand management programs and Smart Commute Hamilton. Overall, the section is responsible for operating the public transit system, implementing sustainable transportation plans, developing implementation policy and monitoring performance for key transportation projects. Many of these inter-Governmental projects have important implications for transportation network efficiency and quality of life for all Hamiltonians. The projects and programs delivered by the section aim to reduce the use of single occupancy vehicles (SOVs) by encouraging modal shift to active forms of transportation, public transit, carpooling, bike sharing and carsharing by developing new infrastructure, revitalizing existing infrastructure, providing incentives and policy direction that ensures efficient implementation of projects and programs. In the greater context of the Transportation Master Plan, Transit Operational Review and & Service Improvement Plan, Cycling Master Plan, Pedestrian Mobility Plan, TDM Framework and Communications Plan, Official Plan and Corporate Strategic Plan, the Section supports the Public Works Department in meeting its strategic objectives and implementing plans that develop, build and support a modern and efficient public transportation network.

Contact Peter Topalovic, M.Eng Project Manager – Transportation Demand Management Program Manager – Smart Commute Hamilton Mobility Programs and Special Projects Public Works Department (HSR) City of Hamilton T 905.546.2424 x5129 E Peter.Topalovic@hamilton.ca

Metrolinx was established as an agency of the Province of Ontario in 2006 as the regional transportation authority for the Greater Toronto and Hamilton Area (GTHA). Its mandate is to provide leadership in the coordination, planning, financing, project delivery, and development of an integrated multi-modal transportation network, working closely with the Province and municipal partners. Metrolinx’s vision for the future of transportation is set out in its award-winning plan, The Big Move. Endorsed by the Province and supported by municipalities, this plan is the first multi-modal, wholly integrated, regional transportation plan for the GTHA. Metrolinx is now focussed on the implementation of The Big Move. In partnership with area municipalities, Metrolinx funds and coordinates transportation demand management initiatives such as the award-winning Smart commute program and the Stepping It Up school travel planning program. Please visit us

Contact Ryan Lanyon, Manager, Smart Commute Metrolinx 20 Bay Street, Suite 600, Toronto, Ontario M5J 2W3 T 416.874.5933 (desk) C 416.802.4747 (cell) www.smartcommute.ca www.metrolinx.com

Environment Canada

This project was undertaken with the financial support of the Government of Canada through the federal Department of the Environment.

Environment Canada is proud to support the ACT Canada Sustainable Mobility Summit in Hamilton, November 4-7, 2012. By working together to promote sustainable transportation options, we can reduce emissions that contribute to air pollution and climate change and help build a healthier, cleaner environment for all Canadians. Environnement Canada est fier d’appuyer le Sommet de la mobilité durable ACT Canada à Hamilton, du 4 au 7 novembre 2012. En travaillant ensemble pour promouvoir des solutions de transport durable, nous pouvons réduire les émissions qui contribuent à la pollution atmosphérique et aux changements climatiques et aider à bâtir un environnement plus sain et plus propre pour tous les Canadiens.

Contact Nicola Scahill, Policy Analyst, Transportation Division Environment Canada 351 St. Joseph Blvd, 13th Floor, Gatineau, QC K1A 0H3 T 819.997.9284 E nicola.scahill@ec.gc.ca

BA Group

City of Ottawa

BA Group, Urban Transportation Planning Specialists BA Group is a Canadian Company that creates thoughtful, sustainable plans for the movement of people and goods in urban environments. We solve challenging pedestrian, bicycle, transit, and automobile transportation problems by applying our expert knowledge and utmost care in planning, design and collaboration with other professionals. We believe that planning in support of the safe and efficient movement of people and goods creates better, more successful urban environments.

The City of Ottawa is pleased to be a sponsor of the Sustainable Mobility Summit 2012. Through its TDM program and supported by ongoing infrastructure investments, the City of Ottawa helps residents and commuters in the National Capital Region use sustainable travel modes. A key goal is to minimize peak hour automobile travel and reduce the need for new or wider roads. Since amalgamation, the City of Ottawa has implemented a variety of TDM initiatives that involve partnerships with other governments, the private sector, public institutions, nongovernmental organizations and community groups. In 2012, the City approved its first formal TDM Strategy which presents a strategic framework based on four long-term goals, as well as a three-year action plan. The goals address employee commuting and business travel; communication and promotion; community partnerships; and internal linkages. Individual actions include improving and promoting employee travel options; developing a strategic communication framework; providing travel tools and information; conducting events and recognizing success; engaging workplaces, schools, and neighbourhoods; enhancing community services; and supporting other City initiatives. A performance measurement framework to evaluate the effectiveness of the TDM program over time is also part of the Strategy. The City’s TDM program will complement Ottawa’s significant ongoing investments in the Ottawa Light Rail project and the Ottawa on the Move capital program. Upcoming updates to the City’s Transportation Master Plan, Pedestrian Plan, and Cycling Plan will reinforce linkages between TDM and other City programs supporting a mode shift to more sustainable forms of transportation.

Contact Ralph Bond, Senior Vice President BA Consulting Group Ltd. Transportation Consultants 45 St. Clair Avenue West, Suite 300, Toronto, ON M4V 1K9 T 416.961.7110 ext 131 E bond@bagroup.com www.bagroup.com

The City of Calgary

The City of Calgary has made it a priority to enhance, protect and respect our environment while ensuring ease of mobility. The City of Calgary promotes a full-range of travel options including: active transportation, a world-class transit system and carpooling with the ride matching services of Carpool.ca. The City of Calgary is a partner with Calgary Economic Development in WORKshift a regional telework initiative to promote, educate and accelerate the adoption of telework. WORKshift provides the Calgary business community with tools, best practices and resources to assess, implement and track telework programs. The City also has a vision to become one of the premier cycling cities in North America and is looking to make changes that will encourage more people to cycle in Calgary - whether commuting to work or school, running errands or just for the joy of it. In 2011 The City of Calgary adopted a Cycling Strategy to focus efforts on key actions in the next three years. Combining these new actions with current practices will move Calgary towards that vision. For more information, visit calgary.ca and workshiftcalgary.com.

Contact Alex Culley TDM Project Officer, Transportation - Strategic Planning Planning & Infrastructure / Planning & Growth Management City of Ottawa T 613-580-2424 x13199 E alex.culley@ottawa.ca

Contact Ron Schafer, Transportation Demand Management Specialist Transportation Planning, #8124 Seventh Floor, Municipal Building – F9 800 Macleod Tr. S.E.,Calgary, AB, T2P 2M5 T 403.268.1629 E Ron.Schafer@calgary.ca calgary.ca

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Region of Peel

Region of Waterloo

The Region of Peel has a strategic goal to protect, enhance and restore the environment, as well as mange the impacts of growth on the community and Regional services. One important element to achieve this goal is to develop and promote a sustainable, safe, efficient, and integrated multi-modal transportation system. Transportation Demand Management (TDM) initiatives developed by Peel Region play a key role in encouraging employees and residents to choose sustainable modes of transportation. Our Five-Year TDM Business Plan outlines clear directions on how to implement and advance our efforts in the Region of Peel. These efforts also include Active Transportation, a comprehensive program that engages the community to participate in any form of human-powered transportation such as walking and cycling. To build awareness, Peel Region has recently launched our active transportation website: www. walkandrollpeel.ca. Please visit our website to learn more about our active transportation initiative. As a founding partner in the Smart Commute initiative, the Region of Peel recognizes that promoting sustainable modes of transportation is critical to managing the demand created by commuters travelling all over the Greater Toronto and Hamilton area (GTHA). To successfully manage the ever increasing transportation demands facing the GTHA, the Region believes it is essential to work with stakeholders from both the private and public sectors. We are proud to support the 2012 TDM conference, as it provides an excellent opportunity to engage our stakeholders.

Waterloo Region continues to be one of the fastest growing communities in Canada with an expected population growth from 564,000 now to 729,000 by 2031. In 2010, Regional Council approved two important plans that are shaping the future of this community: the Regional Official Plan (ROP) and the Regional Transportation Master Plan (RTMP). The ROP contains the planning policies needed to direct growth and change in Waterloo Region over the next 20 years. The RTMP defines the ways our transportation systems will grow and change until 2031. A central feature of both plans is the implementation of Adapted Bus Rapid Transit between Kitchener and Cambridge by 2014 and Light Rail Transit between Waterloo and Kitchener in 2017, which will be enhanced by a growing network of express buses, cycling paths and walking routes, to move people and shape our community. The Region is now focussing on several other key initiatives to encourage sustainable mobility: the development of Walk/Cycle Waterloo Region, an Active Transportation Master Plan that will help make cycling and walking a real choice for transportation in Waterloo Region; planning for King/Victoria Transit Hub that will integrate rapid transit with conventional transit, intercity transit and active transportation; and the launch of the TravelWise Transportation Management Association in 2012 to provide local employers with Transportation Demand Management techniques that encourage their employees to use active transportation to get to work.

Contact John Hill Principal Planner Transportation demand Management Region of Waterloo 150 Frederick Street, Kitchener, On n2G 4J3

Contact Judy Yack, Transportation Demand Management Analyst 10 Peel Centre Drive, Suite B, Brampton, Ontario L6T 4B9

T 519.575.4019 E jhill@regionofwaterloo.ca www.regionofwaterloo.ca

T 905-791-7800 ext. 4553 E judy.yack@peelregion.ca www.peelregion.ca

RideShark

TransLink

... Ridematching System

RideShark is the world leader in hosted mobility management solutions that provide for an integrated portal of travel information, tools and resources. It features a comprehensive administration portal designed to deliver the needed monitoring, results and tracking for the growth and development of your TDM initiatives. The modular design allows clients to launch only what they need, when they need it. Available in Metro, Corporate and Campus editions it allows users to find rideshare partners (carpool, bike buddy), track emissions, health and cost benefits with an interactive trip calendar while achieving credits for incentive redemption. Integrated modules include carpool parking management, emergency ride home, surveys, vanpool management, school pool, commuter challenge and more. Its graphic-based interfaced is intuitive, user-friendly and integrates with Google Transit and Google Bike. Built on a banking grade server network, the system has unrivaled security features. Developed by a Microsoft Gold Certified Partner, RideShark is multi-language enabled and offers global applicability.

TransLink is dedicated to creating and sustaining a transportation system in Metro Vancouver that meets the needs of residents, businesses and goods movers in a manner that protects the environment and supports the economic and social objectives of the region. Together with our partners, stakeholders and operating companies, TransLink plans and manages the transportation system as a strategic whole. Responsible for regional transit (bus, SeaBus, SkyTrain), cycling and commuting options, TransLink also shares responsibility of the major road network and regional cycling with municipalities in Metro Vancouver. To move toward the 2040 goal of most trips being made by transit, walking and cycling, the TDM department (under the name “TravelSmart”) maintains a holistic view of the transportation network in Metro Vancouver focusing on the integration of the modes and service providers as adding to the transportation landscape. Through a unique combination of face to face outreach, online support and strategic partnerships, TravelSmart aims to facilitate residents changing their view of transportation and how they utilize it in their daily lives.

Contact Tom Lewinson, CTO RideShark 2031 Merivale Road, Ottawa, ON K2G 1G7

Contact Patricia Lucy, Program Manager, TDM TransLink 1600 – 4720 Kingsway, Burnaby, BC V5H 4N2

T 613.723.0024 E tom@RideShark.com www.RideShark.com

T 604 453 3303 E patricia.lucy@translink.ca www.translink.ca www.travelsmart.ca

Canadian Parking Association

PBSC URBAN SOLUTIONS

The Canadian Parking Association is the national organization that represents the parking industry and provides a dynamic forum for learning and sharing to enhance our members ability to serve the public and to improve the economic vitality of our communities. Parking can be used as an extremely powerful tool to influence transportation choices, good urban design and sustainable economic development. With this in mind, we actively support the sharing of knowledge regarding the important link between parking and transportation demand management, and urge members of ACT Canada and participants in this conference to explore with us how we can be of benefit to each other.

PBSC URBAN SOLUTIONS is the organization behind the concept, development and operation of the first large-scale bike sharing system in North America, the BIXI. Destined to become a complementary means of public transportation, this service allows citizens to borrow a bike from a given station, carry out trips and return the bike to any station in the network. PBSC URBAN SOLUTIONS offers a highly advanced bike sharing system on three continents, to private campuses and cities, such as London (UK), Melbourne (Australia), Minneapolis, Washington and Arlington, Washington State University, Boston, Chattanooga (USA), Montréal, Toronto, Ottawa and Gatineau (Canada). PBSC also offers realistic solutions as to alternative transportation and consultant services, both technical and operational.

Contact Carole Whitehorne, Executive Director Canadian Parking Association 350-2255 St. Laurent Blvd., Ottawa, Ontario K1G 4K3

Contact M. Alain Ayotte CEO, PBSC URBAN SOLUTIONS 2113, 32e Avenue, Lachine (QC) H8T 3J1 E aayotte@publicbikesystem.com T 514 789-2494 ext. 2025

T 613.727.0700 ext 10 E carole@canadianparking.ca www.canadianparking.ca

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Weever Apps Inc.

The Canadian Automobile Association (CAA) Grand prize winners of the Lion’s Lair, Weever Apps Inc. are mobile marketing experts using award winning technology producing mobile web apps, where one company app works across all popular smartphones and tablets. Updating your web site updates your app in real time for a fraction of the price of a traditional app while improving your SEO. Every business, and sales professional must have a mobile app to stay competitive and not miss half of all internet usage now done on a smartphone and tablet. If your company website does not redirect to a mobile app you are missing out on half of the market. We develop custom apps incorporating feeds and integrations like the recent, Travel Wise Hamilton app mapping eco-friendly custom trails and routes and point soy interest. Stop by the Weever Apps booth to see the app live and in the mean time click the following (free) link on your touch phone or tablet to view Weever’s mapping capability .... http://1812.myweeverapp.com

The Canadian Automobile Association (CAA) is a federation of nine clubs providing more than 5.6 million Members with emergency roadside service, complete automotive and travel services, member savings and comprehensive insurance services. CAA also advocates on issues of concern to its members, including road safety, the environment, mobility, infrastructure and consumer protection.

Contact Ian Jack Managing Director, Communications and Government Relations Canadian Automobile Association (CAA) 1545 Carling Avenue, Suite 500, Ottawa, Ontario K1Z 8P9 T 613.247.0117 ext 2007 E ijack@national.caa.ca www.CAA.ca

Contact Tim Richard, VP Operations, Weever Apps Inc.

City of Mississauga – Transportation Projects Ofﬁce (PO)

T (905) 218-6584 E tim@weeverapps.com

Formed in 1974, Mississauga is now recognized as Canada’s 6th largest and fastest growing major city with a population of 729,000 residents representing cultures from around the world. The City is home to Toronto Pearson International, Canada’s largest airport servicing 32 million passengers on more than 70 airlines with non-stop service to 180 destinations in 60 countries around the globe. The TPO is responsible for Mississauga’s rapid transit program, which includes the Mississauga Bus Rapid Transit (BRT) Project and the Hurontario Light Rail Transit (LRT) Project. The TPO also oversees the municipal paid parking program and is responsible for implementing supporting transportation demand management (TDM) strategies and programs. The City is a founding member and active participant of Smart Commute Mississauga, a transportation management association committed to working with employers and their staff to encourage smart transportation choices.

Contact Lorenzo Mele B.Sc., TDM Coordinator City of Mississauga Transportation and Works Department 201 City Centre Drive, Suite 800, Mississauga, ON L5B 2T4 E Lorenzo.mele@mississauga.ca T (905) 615-3200 x.5384

Steer Davies Gleave

MMM Group (MMM) is a privately held Canadian company and an industry leader in project management and the provision of multidisciplinary services. MMM is a leader in the delivery of pedestrian, cycling and trail planning, active transportation and design implementation services as well as Transportation Demand Management (TDM), transit and transportation policy services. MMM Group is one of Canada’s leading consulting engineering firms in transportation planning and engineering for municipal, provincial and federal governments / agencies. MMM Group understands that urban centres are going to face dramatic change as user focused, seamless and integrated transport systems become the pathway to more sustainable and practical means of movement. Our Urban Mobility Group draws on our experience of planning, designing and building public transit systems and our leading edge research and implementation of Mobility Management. MMM Group is proud to be a sponsor of the 2012 ACT Canada Sustainable Mobility Summit in Hamilton.

We are an independent consultancy working worldwide across the transportation industry for over 30 years. Headquartered in London, UK we have a strong international presence through a network of offices across the world, including four in North America (Toronto, Vancouver, Boston and Denver). We are well regarded throughout the world as a leading expert on Transportation Demand Management (TDM) and travel behaviour change. Along with our prominence in Europe, we are making a mark in North America. In Ottawa, we developed a TDM strategy to mitigate the traffic impacts of LRT construction; we prepared papers for Vancouver TransLink’s Transport 2045 Plan; we are currently developing TDM solutions in San Diego, California; and providing employer-based TDM outreach plans and services for the City of Berkeley, California. We believe that transportation can change the world. That’s why we’ve spent over a third of a century investing in pioneering transportation planning techniques. Visit www.na.steerdaviesgleave.com to find out how.

Contact Tom Middlebrook, Vice President – Urban Mobility Group MMM Group Limited 100 Commerce Valley Drive West, Thornhill, ON L3T 0A1

Contact Steve Bishop, Toronto Geoff England, Vancouver Jon Foley, London Chris Proud, Denver E canadainfo@sdgworld.net

T 905.882.7222 E MiddlebrookT@mmm.ca www.mmm.ca

+1 (647) 260 4861 +1 (604) 629 2610 +44 (0)20 7910 5000 +1 (303)226 5863

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