New South Wales

1976 – Claude Baxter (NSW President). 1980 – Arthur Weston (Division President). 1981 – Jeanette Talbot (Magazine editor). 1982 – Bruce Kay (NSW Vice President). 1982 – Alan Burton (Councillor).

NSW Presidents Report We hope you are all keeping well and have got through the end of financial year unscathed. Most of you are probably transitioning back into the office as you do your very best to reasonably adhere to social distaining.

In NSW we are closely following the issues unfolding around COVID-19. The health and safety of our councillors, members and broader community is of paramount importance.

The National office have been working tirelessly in delivering a uniform, consistent and seamless service offering by way of the Webinars.

That is, there is continued success in delivering quality educational sessions to our members which has transpired as a result of the Webinars. The feedback has been terrific, and really elevated the value of being involved with the AICM for both our members and sponsors.

As always, thank you to our National and Divisional Partners for their continued support in ensuring that the AICM, as an institute, can provide its members with a valuable and educational professional experience.

Optimistically, I look forward to sharing with you any upcoming professional development and networking events over the coming months. – Balveen Saini MICM CCE AICM NSW President

1990 – Marie Addamo (Chairperson Functions, Publications, Monthly Meetings & Seminars).

1990 – Leanne McNamara (Chairperson, Education Functions, Monthly Meetings & Seminars).

1990 – Greg Brookes (Director and Vice President).

1990 – Daniel Byrne (Councillor).

Meet a NSW Councillor

James Smith

James Smith is currently Recoveries Manager at ARMA Group for 5 years.

James started his journey in Credit as a Collector and then moving onto Dispute resolution manager at Panthera, and then onto working for ARMA first as Consumer Team Leader James Smith and now his Key Account Manager/Compliance & Training Manager.

He loves to add value back to the industry. James has been a member of AICM since 2017 and was introduced to YCP program as a youngster. This filled him with much excitement and pride to be recognised in any small way within the industry. He then was a finalist for YCP in 2016, 2017 and took the title as winner in 2018.

James has gained a lot of value being a member at AICM through personal development of the YCP program and participating in events and education.

1989 – Eddie Watts (NSW Division President).

1990 – Michael Devine (Chairperson, Membership Applications, Branches and Membership Development).

What are your passions aside from work?

James is passionate and loves spending time cooking, motorbike riding and classical cars. He loves history and travels and hopefully already planning his next holiday! “Stop shrinking yourself to fit places you’ve outgrown” NSW Meet a Sponsor Eric Maisonhaute I started working at Esker in 1996, left in 2012 and worked for 2 other companies before re-joining the Esker family in 2018. All of this between France, Australia, US . I am the Director of Accounts Receivable solutions, a portfolio of solutions including credit management, e-Invoicing, collections management, customer portal, online payment and cash allocation . I like riding my bike or running with my daughter, supporting my son at soccer, cooking and gardening.

An interesting fact about yourself. I worked in different countries and moved the full house inside containers 9 times over 6 years. Looking at staying

Credit Quote of the Month “Never stop doing your best just because someone doesn’t give you credit”.

The Australian Institute of Credit Management welcomes our Partners for 2020.

National Partners

1990 – James Reid (Vice president, Chairperson, Membership Development and Special Projects). 1989 – Theo Lianos (Editor, Credit Management in NSW Chairperson, Publications Committee, Public Relations and Special Projects).

Aha moment

How long have you been working at Esker?

What is your position? Eric Maisonhaute where I am now.

Trusted Insights. Responsible Decisions.

Divisional Partners

CREDIT MANAGEMENT SOFTWARE

Official Division Supporting Sponsors

Our National, Divisional and Professional Partners support and work with the AICM to promote the Institute’s activities, represent the Credit Industry and develop the careers of all Credit Professionals. As these organisations support your Institute and your Industry please consider them when you require assistance.