DIVISION REPORT
New South Wales
1976 – Claude Baxter (NSW President).
1980 – Arthur Weston (Division President).
1981 – Jeanette Talbot (Magazine editor).
NSW Presidents Report We hope you are all keeping well and have got through the end of financial year unscathed. Most of you are probably transitioning back into the office as you do your very best to reasonably adhere to social distaining. In NSW we are closely following the issues unfolding around COVID-19. The health and safety of our councillors, members and broader community is of paramount importance. The National office have been working tirelessly in delivering a uniform, consistent and seamless service offering by way of the Webinars.
1982 – Bruce Kay (NSW Vice President).
1982 – Alan Burton (Councillor).
That is, there is continued success in delivering quality educational sessions to our members which has transpired as a result of the Webinars. The feedback has been terrific, and really elevated the value of being involved with the AICM for both our members and sponsors. As always, thank you to our National and Divisional Partners for their continued support in ensuring that the AICM, as an institute, can provide its members with a valuable and educational professional experience. Optimistically, I look forward to sharing with you any upcoming professional development and networking events over the coming months. – Balveen Saini MICM CCE AICM NSW President
Meet a NSW Councillor James Smith James Smith is currently Recoveries Manager at ARMA Group for 5 years. 1990 – Marie Addamo (Chairperson Functions, Publications, Monthly Meetings & Seminars).
1990 – Leanne McNamara (Chairperson, Education Functions, Monthly Meetings & Seminars).
1990 – Greg Brookes (Director and Vice President).
1990 – Daniel Byrne (Councillor).
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CREDIT MANAGEMENT IN AUSTRALIA • July 2020
James started his journey in Credit as a Collector and then moving onto Dispute resolution manager at Panthera, and then onto working for ARMA first as Consumer Team Leader James Smith and now his Key Account Manager/Compliance & Training Manager. He loves to add value back to the industry. James has been a member of AICM since 2017 and was introduced to YCP program as a youngster. This filled him with much excitement and pride to be recognised in any small way within the industry. He then was a finalist for YCP in 2016, 2017 and took the title as winner in 2018. James has gained a lot of value being a member at AICM through personal development of the YCP program and participating in events and education.
