CrossTech Magazine - 2nd Edition April 2022

CrossTech THE MAGAZINE OF THE CROSS BORDER PAYMENTS INDUSTRY THE MOMENT TO BECOME DIGITAL | AROUND THE GLOBE

CRYPTO START TIME TO CHANGE | SPECIAL INFOGRAPHIC

CROSSTECH, WEBINARS AND EVENTS São Paulo, BRAZIL | APRIL 26-27

| CROSSTECH 1Q - 2022

OPPORTUNITIES 1Q 2022

IN LATIN AMERICA | FINTEL INSIGHTS

The best way to connect global companies t o t he B ra zilia n M ark e t.

FOR ALL BUSINESS

EDUCATION

E-GAMING

SAAS

FINANCIAL SERVICES

TOURISM

betteller

EDITOR’S LETTER

Hugo Cuevas-Mohr President and CEO of Mohr World Consulting, a consultancy based in Miami, Florida. Hugo has worked in the money transfer industry since 1987 for a family company that became one of the leaders of the remittance industry in Latin America.

EDITOR’S LETTER

EDITOR Hugo Cuevas-Mohr CO-EDITOR Priscilla D’Oliveira Friedman WEB EDITOR Virginia Martínez DIGITAL PRODUCT MANAGER Ana González CREATIVE MANAGER Carolina Busnelli CONTACT US AT María Auxiliadora García help@crosstechpayments.com

The Digital Currency Revolution is Here!

We are extremely excited to launch our CrossTech Magazine Teaser; this is our first edition and we are honored and delighted to share with our community and partners the most relevant and interesting insights about our industry f rom those that drive change and evolution; the CrossTech leadership team and the industry -leading experts; on the latest innovations, products and services. On our monthly digital editions we will showcase topics that impact the market for incoming and outgoing remittances, B2B, B2C payments, fintech, and all exchange and currency movement activities.

In this issue we parared and selected content to study and analyze the Digital Currency Revolution due to the recent Bank of England’s initiative to explore the viability of its own Central Bank Digital Currency that changed the international decentralized perception of digital currencies. This phenomenon led the way for Central Banks around the world to consider this financial

The views and opinions expressed in this magazine are those of the authors and contributors and do not necessarily reflect the position of CrossTech, The Platinum Network or IMTC. The content here is for informational purposes only and should not be taken as investment, business, co mp lian ce, or lega l advi ce. Co n ten t contained within this publication is not to be reproduced in whole or part without the prior written consent of the company. We welcome quotes of our articles by mentioning “CrossTech Magazine” or #crosstech and share the quote with us using our social media channels.

exploration, such is the case of Brazil; that expects to make cryptocurrencies transparent so that consumers and businesses are comfortable with using them becoming a powerful force to obtain financial inclusion and eventually embody the promise of a modern, tech-based economy.

Learn more about this topic and more in our CrossTech Magazine Teaser edition as we explore INCLUDE CRYPTO MAGAZINE TOPICS to have a deep dive of what are the new transformations revolutionizing our industry.

We hope you enjoy this issue and also analyze a different perspective into the constant-changing world of cross border payments and remittances..

Hugo Cuevas Mohr CEO & Founder

© 2022 | ALL RIGHTS RESERVED

XT

2

CONTENTS

NEXT 2022 ISSUE JUNE

SPONSOR OUR NEXT PRINTED EDITION FIRST 2022 PRINTED EDITION FOR CROSSTECH LATAM ADVERTISING | COLLABORATIONS | OPINION LEADERS | BE IN OUR COVER

AROUND THE GLOBE The moment to become digital o Page 4

OPEN BANKING RESPUESTA A LA DISCUSIÓN ¿CASH Vs DIGITAL? o

OPPORTUNITIES IN LATIN AMERICA What are the following steps to be part of the Cross Border Payments revolution on time?

Page 12

Page 6

CROSSTECH INTERVENTIONS Participation on webinars and events on 1Q - 2022 o Page 17

CRYPTO START The moment to become digital o Page 20

WORLD 2021 Panels with insights for the industry in 2022 o Page 24

INTERVIEW TRAVELEX Panels with insights for the industry in 2022 o

SPONSORS

33

AGENDA

36

TRADE FAIR

34

SPEAKERS

38

HOTEL MAP

35

TEAM

40

Page 28

3

XT

AROUND THE GLOBE

2022

The moment to become digital Executives of the biggest companies of money transfers and Cross Border payments around the world agree on one thing when looking at the 2020 industry transformation: “The future is digitalization”

Priscilla D’Oliveira

T

wo years after the change of the dynamics in this f ield, the main thing for this scheme to be successful is f inancial inclusion and education.

As f inancial services spread worldwide to reach even the most vulnerable populations, CEOs understand the need to give clients access to services and also bring technological solutions, whether it is through a cellphone, a computer, or an ATM, with a particular focus on people f rom rural areas that have limited access to resources.

Being an industry that directly impacts families, these families are key to the process. For companies, the responsibility

XT

relies on creating good digital products that enhance the user experience and make it easy for the benef iciaries to open an account without all the paperwork to sign contracts; instead, investing time in helping them on how to use their money wisely.

2022 is promising to be the year when companies establish the new dynamics born in the two previous pandemic years.

This year, the industry will turn into a combination of virtual playground and compliance lab; since the introduction of digital wallets, the fast-growing market of f intech and the adoption of blockchain technology protocols are boosting it up.

4

NUMBER OF CRYPTOCURRENCIES WORLDWIDE 12,500

10,000

7,500

5,000

2,500

0

2013

2014

2015

2016

2017

2018 Mar

2019 Nov

2021 Feb

2021 Jul

2021 Aug

2021 Oct

2021 Nov

2022 Jan

2022 Feb

CRYPTOCURRENCIES IN THE MAP The interest in Cryptocurrencies it’s been growing in a way never seen before in other markets, the growth of this asset has been exponential since the beginning and it will become more valued after the regulations that allow companies to make safe transactions, opening space for adoption and at the same time making Crypto more available for people.

Although the market is not there yet, the use of Cryptocurrencies for Cross Border payments and remittances is not happening as fast as the adoption.

An example of this is Banking institutions, digital wallets, and trust funds adding Crypto to their portfolio of products and preparing the market for massive adoption. Another case study is El Salvador, with the adoption of Bitcoin as a currency of everyday use in the country.

Nevertheless, it has turned to Binance exchange for support in implementing Bitcoin as legal tender and the issuance of

The problem that companies are addressing is how to give easy access to clients to a bank account and become digital, especially to those with no infrastructure in their countries

Main Challenges The use of digital money instead of cash The use of formal channels instead of informal channels to send money Bitcoin bunds. Since there is skepticism f rom customers, the gradual evolution f rom Fiat to digital assets is mandatory before a complete digital transformation.

5

XT

FINTEL INSIGHTS

OPEN BANKING Daniel Trias

¿ES LARESPUESTA A LA DISCUSIÓN CASH VS DIGITAL? Casos de estudio comparativo: España y Brasil ¿CASH vs. DIGITAL? – Conveniencia, complementariedad, sustitución

¿Por

dónde

va

el

futuro?

Podrá

ser

la

desbancarización y la exclusión f inanciera de los bancos un daño colateral a la Inclusión Digital o, por el contrario ¿será un aporte para acelerar procesos, culturales, tecnológicos e integradores de la sociedad? ¿OPEN BANKING es el principio de la solución?

Análisis de caso y enseñanzas para considerar: por un lado, lo negativo de un país de la Comunidad Europea como España y por otro, lo positivo de un país en desarrollo como Brasil.

CA S O E S PA Ñ A Desbancarización y Daño Colateral. El ejemplo de España que es uno de los 27 integrantes de la Comunidad Económica Europea y su actual realidad ante el problema que nos planteamos como pregunta. Según los datos del Banco de España, 4.400 de los 8.131 municipios que hay en ese país, no tienen of icina bancaria (el 54%). En total más de 1,6 millones de personas están sin acceso a una of icina en su municipio.

XT

6

Aunque en términos relativos supone que solo

importante y muestra una cara diferente de la

el 3,5% de la población en España carece de

tecnología aplicada a los servicios f inancieros

acceso a una sucursal, encontrar una of icina

para la sociedad.

en algunas comunidades autónomas puede llegar a ser complicado. En las zonas rurales en

ELIMINACION DEL DINERO EN EFECTIVO

las que no hay of icinas bancarias es donde los

¿Problema o solución?

ciudadanos tienen más necesidad de ellas. Se

Creo que aún no es el momento de plantearnos

trata, en general, de zonas agrícolas con escasa

esa pregunta por razones socioeconómicas y

población donde buena parte de los habitantes

culturales como son:

pertenece a un grupo de edad que tiene más dif ícil el acceso a los canales digitales y están

Efectos sobre la privacidad y la libertad,

localizados en zonas con muy baja o nula

riesgo de exclusión f inanciera (aumento

cobertura de internet.

de la brecha digital en los más vulnerables: poblaciones

Cuidar costos y rentabilidad: La estrategia

rurales,

sectores

no

bancarizados, informales)

adoptada por la banca en los últimos años se basa en cerrar varias of icinas pequeñas y

Riesgo de control total de las instituciones

ubicadas en zonas cercanas entre sí, inclusive

f inancieras y del estado, choque de intereses

cierre de ATMs. El objetivo es dirigir a los clientes

(empresas de pago digital vs. empresas de

a que realicen las operaciones más sencillas a

custodia de valores)

través de las plataformas digitales.

Uno de cada tres españoles, el 35 % de la

Economías

sumergidas,

población, se siente afectado por la desconexión

equilibrios

socioeconómicos

digital.

reflejados políticamente en países con bajo

Informalidad, que

se

ven

nivel democrático Los Bancos justif ican el continuo cierre de of icinas en el mayor peso que tienen los clientes

En este contexto, la solución pasa a ser

digitales y en la cada vez menor afluencia de

un problema, América Latina y el Caribe

clientes en las of icinas, lo que hace que los

(ALC) aún carece de fuertes normativas de

establecimientos sean poco rentables. Sin duda

protección de datos lo que es fundamental

la pandemia en su momento más crítico ayudó

para permitir un crecimiento responsable de

para que así fuera.

la digitalización.

Sin embargo, en ese escenario se ha abierto

¿Por qué aún puede perdurar el efectivo?

una brecha digital entre las generaciones más

Aunque

jóvenes y las más mayores en donde acciones

muchos factores como los ya mencionados,

tan sencillas como retirar dinero en efectivo o

es clave para evitar la exclusión f inanciera y

consultar la cuenta bancaria pueden llegar a

la discriminación de determinados perf iles

ser dif íciles en la llamada España vaciada. La

económicos, sociales o etarios.

parezca

una

contradicción,

entre

digitalización es integración, no abandono.

El aislamiento digital de las zonas rurales En España aprox. 10 millones de personas (25%)

en

son mayores de 65 años por lo que el impacto

desarrollados, es un factor importante para

de esta desbancarización vs. los benef icios de

considerar la manera de incorporar alternativas

la digitalización y la inclusión f inanciera es muy

de inclusión accesibles al ecosistema.

7

muchos

países,

principalmente

los

no

XT

CASO BRASIL Digitalización y “Open Banking”: ejemplo para el mundo

El OB es el nuevo concepto que plantea una sinergia entre instituciones f inancieras (IF) y

Desde un país en desarrollo inser to en

Fintech en ALC. En términos generales, en ALC

una América Latina por tadora de una de

el proceso de “Open Banking” es lento, en la

las

del

mayoría de los países porque aún los bancos

planeta, surge una alternativa que comienza

tienen una relación exclusiva con sus clientes,

a mostrar soluciones sustentables a estas

sus lobbies locales y son celosos custodios de los

problemáticas.

datos que mantienen estrictamente dentro de

mayores

desigualdades

sociales

sus instituciones.

Su

clave

está

en

fortalecer

la

inclusión

f inanciera a través de un fuerte desarrollo

La posibilidad de que los datos de los clientes

de las Fintech, un regulador acompañando

sean compartidos crea enormes oportunidades

ese proceso y en colocarse a la vanguardia

al mercado y a los países, al igual que verdaderos

del “Open Banking” (OB) en América Latina

desafíos culturales, diferenciados por los avances que

y

cada uno de ellos realice en la materia, principalmente

Caribe

aprovechando

su

incidencia

en regulación y educación financiera.

geopolítica.

XT

8

analizada por país, y a modo de ejemplo: Bolivia 84.9%, Paraguay 68,9%, Perú 68,4%, Argentina 49,4%, Ecuador 63,5%, Colombia 62,1% Brasil 47,1% y en Centroamérica promedia el 70,5%), lo que refleja un alto grado de desbancarización,

Informalidad Laboral Bolivia

84.9%,

Paraguay

68,9%,

Perú

68,4%,

Argentina

49,4%,

Ecuador

63,5%,

Colombia

62,1%

Brasil

47,1%

estando aún muy lejos de alcanzarse el objetivo tan ansiado de la Inclusión Financiera.

EL ROL DEL REGULADOR Los

reguladores

mandatos

de

de

ALC,

inclusión

presionados

financiera

de

por los

organismos internacionales, ONU, GAFI, BCO. MUNDIAL entre otros, promueven ecosistemas abiertos del tipo PSD2 en Europa y “Open Banking” Standard en el Reino Unido, pero llevados al estilo latinoamericano nos encontramos con

*Centroamérica promedia el 70,5%

mayores asimetrías en su marco regulatorio país a país, lo que hace que los procesos sean más lentos en su accionar. Sin embargo y por suerte tenemos a países liderando esos procesos, como la locomotora de un tren que no tiene retroceso, BRASIL es el ejemplo para seguir.

A enero 2022 en Brasil (recién comenzado el proceso) se habían registrado 3,3 millones de autorizaciones de clientes para compartir datos del sistema financiero.

Antes de profundizar en el caso Brasil es importante

Se nota un crecimiento de número de APIs, pero

recordar que para los Bancos Centrales Autonomía no

continua a ritmo lento, a diferencia de lo que sucede

es lo mismo que Independencia. Los bancos de ALC

con los productos, ejemplo: PIX que fue creado en

tienen autonomía y por lo tanto asimetrías regulatorias

noviembre 2020 (sobre el cual profundizaré más

que dificultan acciones conjuntas, mientras que, por

adelante) y tiene una gran aceptación popular,

ejemplo, la Comunidad Europea tiene un único Banco

incluso se dice que ha sido la estrategia clave del

Central que le da Independencia y puede enviar

éxito del “Open Banking”, primero dando beneficios

directivas a todos los países miembros- ejemplo PSD2,

con educación financiera al usuario para su acceso

por lo que un único mandato puede ser aplicado por

al ecosistema y después incorporando inclusión

los 27 países miembros, lo que representa sin duda

financiera con el fin de lograr su integración al mismo,

una gran ventaja comparativa ante ALC.

lógico que acompañado de tecnología, telefonía móvil, acceso a internet y de un marco regulatorio

INFORMALIDAD VS. BANCARIZACIÓN

que ha leído bien los secretos para el éxito en el país

El COVID dejó en ALC a 158 millones de personas

con la mayor población y economía de ALC.

dentro de la informalidad (fuente OIT) lo que ha motivado la creciente necesidad de trabajar en

DONDE RADICA EL ÉXITO DE BRASIL

inclusión f inanciera. La informalidad laboral se

PIX ¿Un catalizador del “Open Banking”?

ha incrementado aún más (según datos OIT y BM

En Brasil, muchas IF, deseosas de aprovechar 9

XT

los beneficios de la banca abierta, se están

del regulador, con productos prácticos, accesibles

adelantando a los requisitos del regulador y

y

éste acepta el desafío de liderar esos procesos.

edificios). Brasil ha sabido aprender de los errores

Prueba de los esfuerzos de Brasil para fomentar la

del Reino Unido, experiencias que fueron aplicadas

innovación es el lanzamiento por parte del Banco

a su PIX

Central de Brasil (BACEN) de un producto llamado

Financiera, donde el escenario de adultos mayores

PIX que es un sistema para pagos instantáneos

está demostrando que los daños colaterales del

que permite la realización de transferencias y

progreso tienen que ser atendidos de otra manera

pagos electrónicos, y que hoy representa más de

y exigen un nivel de responsabilidad social tanto

la mitad de las transacciones bancarias realizadas

de los operadores privados como de los gobiernos

económicos,

en ese país.

gratuito, 24x7, de pago instantáneo, con mayor seguridad antifraude “blockchain”-

y

puede

ser aplicado de p2p2, b2b, c2c para pagar cuentas del gobierno y

hasta

para

letras

chicas

ni

grandes

y también de España para Inclusión

y de todos quienes promueven

El PIX es un producto disruptivo,

-sistema

sin

que

un

usuario

pueda, estando en una playa de Brasil, pagar un helado con PIX de su móvil al móvil del heladero -beneficiario- “wallet to wallet”. Sin duda es inclusivo, dando acceso a las clases de bajos ingresos que no tienen la posibilidad de abrir cuentas en los Bancos tradicionales por aplicación del denominado “de-risking”, y es eso lo que hace al éxito del producto. Son los productos quiénes nos acercan al sistema financiero con inclusión y no solo bancarización, términos

Brasil ha sabido aprender de los errores del Reino Unido, experiencias que fueron aplicadas a su PIX y también de España para Inclusión Financiera, donde el escenario de adultos mayores está demostrando que los daños colaterales del progreso tienen que ser atendidos de otra manera

que deberían ser revisados.

la inclusión financiera como un objetivo primordial de desarrollo social, económico e integrador.

En paralelo esta misma evolución exponencial de la tecnología ha presionado a la banca tradicional a

reconvertirse

competir

con

para el

poder

crecimiento

arrollador de las “f intechs” y sus soluciones disruptivas. Sumado a

esto,

la

digitalización

total

sin exclusión aparece aún un poco lejana en el tiempo en un mundo lleno de desigualdades e intereses contrapuestos.

INCLUSION FINANCIERA RESPONSABLE Objetivo de la comparación España- Brasil El

caso

de

España,

con

un

abandono abrupto de más del 50% de los municipios menores, es un

Hoy tenemos en Brasil a más de la mitad de

claro ejemplo de lo que ya se empieza a visualizar

su población de 213 millones de habitantes

en Latinoamérica por lo que los operadores y los

como usuarios PIX, este producto permite la

gobiernos tienen que pensar en formas de palear

bancarización, inclusión y educación financiera. La

los efectos negativos, considerando alternativas

clave está en conjugar la necesidad de las personas

innovadoras (Ej. PIX en Brasil) el fortalecimiento

no incluidas, incluso trabajadores informales,

de la educación f inanciera como responsabilidad

que abren cuentas en Bancos Digitales (mayor

de

practicidad, menores exigencias, cumplimento

responsable y permitir el uso fluido de alternativas

legal acorde a su operativa y están bajo el control

de pago, y también poniendo sobre la mesa la

XT

10

la

banca

para

realizar

una

transición

responsabilidad social empresarial necesaria para

culturales,

regulatorios,

sociales,

políticos

considerar a todos aquellos que la digitalización

y de mercado de cada país para potenciar

ha excluido y excluirá de los procesos de IF, a todos

los impactos del nuevo ecosistema y hacer

los que no podrán digitalizar sus vidas por diversas

proyecciones adecuadas incluyendo en este

razones, principalmente la generacional, aunque

modelo a todos los sectores de la sociedad.

no la única (geográf ica, cultural, accesibilidad a la tecnología y a la conectividad a internet en área

Es nuestra obligación acercar a la Base de

rurales, por ejemplo).

la Pirámide (más de 4 billones de personas olvidadas en el mundo) los benef icios de la

No se trata de desconocr una realidad inexorable,

globalización para reducir la brecha digital,

se trata de gestionarla responsablemente para

social y económica. De no hacerlo corremos

reducir el impacto del daño colateral y potenciar

el

sus efectos positivos.

estos temas en foros internacionales de alto

riesgo

de

continuar

sólo

discutiendo

nivel, pero sin lograr el necesario objetivo de El crecimiento del “Open Banking” por parte

integración real de la Base de la Pirámide a la

de los usuarios en Brasil es exponencial, pero

sociedad. Sin duda el Banco Central de Brasil

no podemos dejar de considerar los aspectos

aceptó ese desaf ío.

FINTEL INSIGHTS

OPPORTUNITIES Jennifer Holguín

IN LATIN AMERICA

What are the following steps to be part of the Cross Border Payments revolution on time?

R

ight now, technology is the difference between traditional banking and new banking that is being born after the pandemic institutions are centering the focus of the operations on product development based on people’s needs and alliances that help grow the operations in a faster way because the time is now, as competitiveness is a signif icant factor to stay in the market.

Before, we had an industry centered on assuring the operation by validating a client’s records; now, the center of the operation is people, what they consume, how they consume, and why they consume these products. From this perspective, companies have an opportunity to reinvent the offer by developing products that are accurate to the actual needs of the client, looking to satisfy the client before anything else, and thus looking to make strategic alliances that allow meeting these needs on time.

XT

12

CROSS BORDER

This way, we have a variety of products that are being offered to bring essential solutions such as:

LATAM MARKET Remittances to LATAM are a matter of

Digital bank accounts: a person can open an account f rom mobile without paperwork

families depending on this “Commodity” and technology is crucial to the process, becoming

ATM cashback remittances services: with a call center service to guide the benef iciary through the whole process to make it easy for them and assure they have a better product experience and, in some cases, including extra benef its thanks to alliances

a

responsibility

of

the

institutions to create great technology to land great services to the benef iciaries for them to collect their money in the easiest way possible.

The

insights

about

the

future

of

payments are a tendency for cash to disappear

Digital f inancial ecosystems: including digital wallets and prepaid cards as solutions to access payments

and

the

adoption

of

QR

code payments. In such cases, QR code systems are a promise that will bring many solutions and opportunities to address

Payments through a bank deposit to any bank in a country

markets

vulnerabilities,

i.e.,

offering small stores the option not to use cash and have a safer operation, or even institutions may use it as a tool to

QR code paying systems

support the government to grow the

Deposit cash in a store to a bank account

economy. The applications are multiple, and the outreach can suit many needs in

the

social

f ield.

Companies

are

committed to being responsible and are

“All of this is possible because alliances accelerate the process by leveraging the activities on these third parties’ expertise and saving the time needed to keep innovating”

working on these solutions.

A clear example is the growth of the outbound business, f inding alternatives to Swift that are cheaper, faster, and secure. As institutions f inancially include more people, more opportunities will come out.

Looking to make alliances & Networking?

Come to our next CrossTech Conference in LATAM, in Sao Paulo, Brazil April 26-27, for the best Networking event of the región.

13

REGISTER NOW

AGENDA

XT

15

XT

Apr 26-27

Jun 21-22

Nov 15-17

SPECIAL FEATURE

CrossTech on 1Q of 2022 Around the world

Priscilla and Hugo peaking in a free training cycle of @ConnectAmericas and IDB, Ruta de la #PymeExportadora.

Topics help SMEs adopt tools to analyze, adapt and expand their potential for trade and integration on a global projection.

LEARN MORE

HUGO CUEVAS-MOHR 2021 INSIGHTS

RemitONE celebrated IPR Innovation in Payments and Remittances on March, and is On-Deman now Don´t miss a moment!

Catch up with all the previously aired content f rom innovation in Payments & Remittances EMEA 2022

RemitOne webinar 2022 Watch on Demand

17

XT

Q&A PRISCILLA D’OLIVEIRA PARTICIPATION ON PANEL “BETTER TOGETHER: THE CROSS BORDER REMITTANCES ECOSYSTEM“ RO. How significant is the remittance industry?

Who are the traditional and new players in the remittance ecosystem?

P. The remittance company has transformed rapidly in the last 5 years and is becoming more digital. Regarding market size and to alliedmarketresearch.com. the global

WE B I N A R

remittance market was valued at $701.93 billion in 2020

PRISCILLA D’OLIVEIRA

and is projected to reach $1.2 Billion by 2030. With this new transformation and globalization specifically during

COO, CrossTech

the pandemic, many money transmittance service providers had to focus on digital remittances to enhance their business and provide faster transactions to clients (P2P).

RO. What are the developing trends within our ecosystem, and what is RaaS?

Agents are also providing services digitally to their clients. But the industry has become much more than

P. The developing trend of the industry is why build

remittances with new services such as B2C fueled by the

if you can buy. Innovation is improving the money

“Gig Economy” and B2B, fueled by eCommerce. Those

transfer business. The rise in mobile-based payment

markets are 10 to 20 times larger than remittances and

channels and cross-border transactions and decrease

money transfer providers are using their technology and

in remittance transfer time & cost drives the growth

experience to grow in these new segments.

of the market. White label solutions and digitalization utilizing API integrated tools are saving companies

From a personal perspective as a LATINA, I am a big

the trial of failure and linking them to get licensed in

believer in helping immigrants and that has always been

multiple states along with operating in a quick and

a passion to support this industry, how we continue to

efficient manner not losing their brand presence.

move funds to these markets to help society prosper and our “native” society receive some of our achievements

RaaS (Remittance as a Service)- is a go-to solution

in “our” own country. To back up this sentiment, as you

for many MSB, FinTechs, and small businesses and is

know sometimes 60 to 70% of a poor family’s income is

a solution that we recommend for our clients in our

primarily derived from remittances. This is a mission that any immigrant should defend in the industry.

consulting division. There are different RaaS solutions,

Now, let’s discuss traditional and new players in the

licensing and reporting, some are now providing

remittance ecosystem. To name a few: the traditional

banking rails too. RemitOne is a great example of a

players in the market are MoneyGram, RIA (Euronet),

RaaS technology providers solution.

some are only technology providers, some also provide

Western Union and some of the new players are Wise, Azimo and Currencies Direct. As I navigate in this

The idea of partnering with not only a producer but

industry, I learn every day new FinTechs are coming

manager of a white label service means reducing costs

into the market with new solutions involving money

from software maintenance and servicing, businesses

transfer, digital banks, and many more. The crypto

can focus their capital on marketing and customer

industry is slowly but surely making gains partnering

service while trusting that their partners have the

with the industry.

experience and know-how on the product.

XT

18

SPECIAL FEATURE

“There are different RaaS solutions, some are only technology providers, some also provide licensing and reporting, some are now providing banking rails too. RemitOne is a great example of a RaaS technology providers solution”

SPONSORED BY

19

XT

o o o M e h t

CRYPTO START!

TIME TO CHANGE

o T

Fo

llo

w

t

s he

te es

bec ps,

Cry ome a

THE FINANCIAL WORLD IS CHANGING, AND OUR PAYMENTS ARE CHANGING TOO! Fiat is no longer the only way to store and use money; now we have Cryptocurrencies. Crypto is available anytime, anywhere in the world. It is not physical money but digital money stored in the blockchain

BLOCKCHAIN IS A SPECIFIC TYPE OF DATABASE

Hugo Cuevas-Mohr

XT

I

t differs f rom a typical database in storing information; data is recorded in blocks and these blocks are chained together using cryptography.

As new data comes in, it is entered into a new block. Once the block fills up with data, it is chained onto the previous block, chaining it together in chronological order.

This group of blocks form a layer; when this layer is complete, a new one will start on top, with the first block of the current layer, making it impossible to 20

change the information already stored. That is the reason why it is secure.

You need an account on a reliable exchange to buy cryptos, such as Binance or Bitso.

Remember, the Crypto world is not regulated, and everything is based on speculations until proven otherwise. So, the best thing you should know is that you must be careful about where to buy and how to access your account.

oooooo

ypto exper t

, an d

enj

oy

yo

SPECIAL FEATURE

oo

ur

ea

rn

in

n!

gs

We have a workshop you might want to learn from

GET INFO

!

| TRADE

| EARN Once you follow the security steps, the rest is a piece of Crypto cake or, even better, a Crypto Bakery, since there are many options to invest in, also many ways to earn more crypto, i. e.

| SAFETY

| ACCOUNT When opening an account on any Crypto exchange, you have to validate it and set a Two Factor Authentication (2FA) like Authy. Authy is a 2FA to validate your identity before logging into your account, available for Apple and Android devices

Set your antiphishing code; this is a code you enter when validating your account. It will appear in every e-mail you receive from your exchange, so you know it is a valid e-mail address, and you don’t get fooled by a hacker trying to steal your Cryptos

Now that you know how to create a secure account to invest in Crypto, the next thing is to learn how to sell and trade among other options, you might discover in your race to become a Crypto expert, each full of opportunities and a world of learning

Staking

The process of locking up crypto holdings to earn interest

Launchpool

Stake your Crypto and earn interests in the form of new tokens

21

XT

Hugo Cuevas-Mohr is the founder of The Platinum Network, Inc (PNET).

The company that developed and manages the CrossTech Conferences, formerly known as IMTC Conferences, was founded in 2010, and Mohr World Consulting (MWC), founded in 2001.

Throughout his career, Hugo has developed other profit and non-profit initiatives in remittances & migration.

Previous to PNET he spent more than 20 years in various roles in the money transfer & foreign exchange institutions, owned several MTOs and became a consultant, advising several companies & financial institutions in the Money Transfer & Cross Border Payments Industry all over the world and is a mentor for several fintech start-ups. PNET has a presence in Miami, Mexico City, and Madrid. He has worked alongside many regulatory bodies looking to facilitate the dialogue between them and the industry, such as Banco de España, and he is part of the Industry Advisory Council (IAC) of the US MSB regulators.

SPEAKER

| May 4th

Cash&Crypto Global Currency Forum PortAventura – Spain May 2nd-5th WWW.GLOBALCURRENCYFORUM.COM UPCOMING EVENT In-Person event organized

by The International Currency Association (ICA)

CrossTech on 1Q of 2022 Around the world

MODERATOR | Monday, January 31st De Risking: Presente, Pasado y Futuro Speaker: Roberto Mella Cohn - RMC,

SPEAKER

| Tuesday, March 1st

Estado de la Industria de Remesas y Pagos y las Tendencias Actuales:

Bob Lopez - LJ COMPLIANCE

Digitalización en Marcha

WWW.DELITOSFINANCIEROS.ORG

WWW.CEMLA.ORG

PAST EVENT Webinar de ACFCS Asociación de Especialistas Certificados en Delitos Financieros

PAST EVENT Webinar de Seminario sobre Remesas y Migración

Asociación de Especialistas Certificados en delitos Financieros

WEBINARS & EVENTS 2022

This year we are participating on several events of the industry and you can benefit from it. Next one is on May 4th. Stay tuned!

WORLD 2021 WAS

A SUCCESS

A n d we want to share th e succes s w ith yo u. Access t h e pan els w ith th e exper ts o f t h e in d us tr y!

WATCH NOW

XT

24

WATCH NOW

WATCH NOW

25

XT

MAGAZINE Want to be in our Magazine?

BUY YOUR AD

NOW! violeta@crosstechpayments.com

CONTACT US

80%

INSIGHT Travelex Bank is a 100% digital and 100% personal bank

Growth

In volume traded, while the market grew 12%

It was the first exclusive foreign exchange bank approved and regulated by the Central Bank of Brazil, in 2010

N I C E TO M E E T YO U

ANA TENA XT. Recently, Travelex Bank disclosed its financial statement from 2021 and you have practically doubled in size. What drove it to this growth?

AT. We achieved a growth of almost 80% in volume transacted, income, and net income. We are focused on sustainable growth for our customers and our company. With a 100% digital, 100% personal focus, we invested in digitalization, improvements in the Internet Bank, APIs, infrastructure, and continuous training of our sales force.

The growth of agribusiness, imports, exports and cross border mass payments also made the segments gain prominence in our performance, in addition to CCMEs (Portuguese abbreviation for Current Accounts in Foreign Currency). We attend to each and every client, individual, or organization, in their international transaction needs.

We still have a lot of opportunities for growth, we are specialized in foreign exchange, but we understand that the best path is to be closer and closer to our customers. I believe that innovation is serving the customer the way he wants. Exchange is extremely regulated in our country and having a dedicated manager in this area makes all the difference.

Thanks to the planning and dedication of the Travelex Bank teams, we have achieved significant advances in our segment, always following market movements and innovations:

XT

CEO TRAVELEX BANK & TRAVELEX CONFIDENCE BROKER

- We achieved an 80% growth in volume traded, while the market grew 12%; - We were the 3rd fastest growing bank in 2021; if we talk exclusively about the exchange bank, we were the one that grew the most; The Travelex Financial Conglomerate, whose main philosophy has been to specialize in Foreign Exchange and Foreign Trade, remains firmly committed to its customers and to the development of its business, increasing its position in the Brazilian financial market every day and providing its shareholders with expected.

XT. What are your expectations for the global market in 2022?

AT. It’s important to consider that the financial scenario is undergoing major transformations and disruptions, so we need to be agile and understand our client’s needs. There is much competition, innovative technologies, and companies reinventing themselves and looking for alternatives to attend to increasingly demanding and connected customers.

I believe that one of the foremost leading global bets is innovation. Companies that care about the customer experience, that care about being where the customer needs them and are committed to business sustainability will prosper and reap good results in the near future.

People are the genuine agents of a transformation; may this transformation be intellectual, cultural, or political.

28

Thanks to the planning and dedication of the Travelex Bank teams, we have achieved signif icant advances in our segment, always following market movements and innovations

What are the main products offered

by Travelex Bank?

Import & Export Financial operations Banknotes

AT. Travelex Bank is a 100% digital and 100% personal bank. We were the first exclusive foreign exchange bank approved and regulated by the Central Bank of Brazil, in 2010. We offer services to individuals and companies of all sizes and for the most diverse sectors.

Forward to import Forward to export Foreign Currency Current Account Mass Payments

Our great differential is the customization of service. We provide consultancy with foreign exchange specialists, in addition to offering Internet Banking for the convenience of our customers, who can operate with more than five foreign currencies in their exchange operations, wherever they are.

Registration Services for foreign trade Internet Banking

Travelex Bank is the only foreign exchange bank in the country with an exclusive segment for high-income individual clients, in which we offer a differentiated and valuable service also supported by three exclusive business platform for personal meetings in São Paulo and Rio de Janeiro. Here at Travelex Bank, we have the solidity of a bank with the practicality of a fintech, offering a wide portfolio of foreign exchange products and services for the most different types of customers and market segments.

We work in all market sectors, not only importing and exporting, but also receiving dividends, mass payments, purchases, and acquisitions of real estate abroad. In addition, as we are specialists in foreign exchange, corporate funds make their investments and contributions with us. We have the agility and expertise he needs in such a volatile market. Among our main services are:

29

XT

GET CODE

Si eres Asociado ABRACAM, solicita tu código de descuento para CROSSTEHC LATAM 2022 If you are an ABRACAM Associate, request your discount code for CROSSTECH LATAM 2022

INTERVIEW WITH KELLY MASSARO IMTC WORLD 2021 CONFERENCE

Kelly Massaro, Executive President, ABRACAM She holds a business management degree and over 28 years of professional experience, of which 21 years are dedicated to the financial and foreign exchange market, with a solid background in financial compliance. She is the executive president of the Brazilian Foreign Exchange Association (ABRACAM), leading the institutional relations with the country’s government, Congress and Justice, market players, and other associations representing financial firms in Brazil and abroad.

ABRACAM is the largest representative entity of specialized institutions in the Brazilian foreign exchange market. A non-profit association that works hard to bring the best results to its members contributes to expanding and strengthening the foreign exchange market and the country’s economic, social, and sustainable development.

REGISTER CONFERENCES

WE APPRECIATE YOUR SUPPORT

SPONSORS

MEET ALL OUR SPONSORS

33

XT

CrossTech LATAM

DIAMOND D1 - TRAVELEX PLATINUM P1 - BANCO DAYCOVAL

TRADE FAIR MAP & VIP LOUNGE

GOLD G1 - UNITELLER G2 - CROSSTECH CONSULTANCY

SILVER S2 - BEETELLER BRONZE B1 - USEND B2 - VISION CAMBIO B3 - B&T BANK

XT

34

HOTEL MAPS

CrossTech LATAM

PÇa. Alexandre de Gusmāo

Alameda Santos

Sala

Pinheiros B

Sala Liberdade

Sala

Pinheiros A

Sala Ipiranga

Trade Fair Plenary VIP Lounge Staff Room

Alameda Santos

PÇa. Alexandre de Gusmāo

Restaurante BistrÔ Tivoli

35

XT

CROSSTECH LATAM 2022 AGENDA Day One - April 26

9:00 - 9:30

9:30 - 10:00

10:00 - 10:45

10:45 - 11:35

11:35 - 11:55

11:55 - 12:40

12:40 - 1:25

Wel com e CROSSTECH L ATAM Brazil 2022 Hugo Cuevas Mohr - CrossTech, Priscilla Friedman - CrossTech

Welcome Remarks Angelo José M. Alverne Duarte, Central Bank (Keynote speaker)

Joining the Cross Border Payments Revolution Is regulation enabling the growth of mobile payments, B2B businesses, and e-commerce?

NETWORKING BREAK

Interview with Bernardo Mota: Cyber Security-Dark Web and Money Laundering Digital Transformation Is the industry adapting fast enough?

Experts discuss the trends and challenges

Fintechs: Is regulation adapting to the innovation needs of the market?

Experts discuss the needs & trends

1:25 - 2:45 2:45 - 3:05

3:05 - 3:50 3:50 - 5:00

5:00 - 5:45

5:45 - 6:30

6:30 - 6:45

LUNCH BREAK

PIX Brazil's competitive advantage for the region and the world

Opening Banking Transforming the financial system NETWORKING BREAK

Digitalization and its importance of the Brazil market Discussing inbound and outbound remittances

Post - Covid: The Cross Border Payments Industry fueling globalization Are we doing enough? Discussing the challenges ahead

DAY 1 CLOSING

CROSSTECH LATAM 2022 AGENDA Day Two - April 27

9:00 - 9:30

9:30 - 10:00

Wel com e CROSSTECH L ATAM Brazil 2022 Hugo Cuevas Mohr - CrossTech, Priscilla Friedman - CrossTech

The NASDAQ Dream

Becoming a Public Company

10:00 - 10:45

E-commerce & Cross Border Payments

10:45 - 11:45

NETWORKING BREAK

11:45 - 12:30

12:30 - 1:15

Partnering for success

Cryptocurrencies and Virtual Assets Are Brazil’s new regulations what the market needs?

B2B & B2C The future of Cross Border Payments

1:15 - 2:35

LUNCH BREAK

2:35 - 3:30

CASH & DIGITAL

3:30 - 4:15 4:15 - 5:15 5:15 - 6:00

6:00 - 6:30 6:30 - 7:00 7:30 - 10:00

Strategies and Alliances for successful partnerships

CROSSTECH Growth strategies that have changed the industry NETWORKING BREAK

Opportunities in Brazil Investing or Partnering - What is your opinion?

Transforming the Fintech Industry Women making a difference Raffle and Closing CLOSING COCKTAIL

VIEW FULL AGENDA

SPEAKERS

ALBERTO GUERRA

ALOISIO MATOS

ÁNGELO DUARTE

BERNARDO MOTA

CAIO BRETONES

DANIEL TRÍAS

DIEGO PEREZ

EDISIO NETO

GENE NIGRO

GERALDO MAGELA

GUILHERME QUINTINO

HENRIQUE TEIXEIRA

HUGO CUEVAS-MOHR

JIHANE HALABI

JULIA DE LUCA

KELLY MASSARO

MARCIO ESTRELAV

MARCOS GOULART

PRISCILLA D’OLIVEIRA

RALPH BORAGINA

RICARDO AMARAL

RODOLFO BUENO

ROBSON ARANHA

SERGIO MORGANTI

TULIO PORTELLA

MEET ALL OUR SPEAKERS XT

38

2 1-2 2

CrossTech

OUR TEAM Hugo Cuevas Mohr President & CEO CrossTech

Priscilla Doliveira COO CrossTech

Claudia Ávila Director of Conferences and Sales

Jennifer Holguín Lead Consultant

Ma. Fernanda Valera

Isabel Cortes UK Consultant

Digital Events Manager

Lourdes Soto Spain Consultant

María A. García Customer Service Virginia Martínez IT Consultant Gabriel Cuevas

Marketing Consultant

We are thankful to all our staff and the supporting team of collaborators who help us develop our conferences in each of the cities and regions we select to host them. Without their help, it would be impossible for us to give all the participants in our in-person and virtual events the unique experience we strive to give everyone attending.

Marcela Molina Sr. Designer Ana González Digital Product Manager & Content Carolina Busnelli Creative Manager & Content Juan Posadas Business Analyst

Check our next destinations and join us!!

Diana Jofre Executive Assistant

XT

40

Next Printed Issue - June 21st SPONSOR NOW

B

17 17