Student Handbook

Page 1

2022 -2023

HANDBOOKSTUDENT

We want to give you the best chance to achieve your ambitions, whether they are to progress to a higher level of study or to help you get a job. Whatever you want to do, we are here to provide the best possible support, advice and guidance.

Caireen Mitchell Principal & CEO

A very warm welcome to our Croydon College and Coulsdon Sixth Form College. I am delighted that you have chosen to study with us and sincerely hope that your time here is successful and enjoyable.

Dear Students,

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WELCOMECONTENTS

If you need a copy of this guide in an alternative format, or help to understand any of the information, we will do what we can to help. Please contact us.

In enrolling at Croydon College or Coulsdon Sixth Form College you become part of our helpful College Community, and have access to a wide range of expertise to support your success. We are here to support to guide our students in any way we can, from study skills to career advice, support with learning difficulties and disabilities services to help with your wellbeing and health, and a Safeguarding Team to help keep you safe.

Wishing you a successful and enjoyable academic year.

At the Croydon College Group, the wellbeing of our students always has been and always will be a priority; it is very important that if you are facing a difficulty which is affecting your study, please do ask for help whenever you need it and we will do our very best to help and support you.

WELCOME 5 CAMPUS UPDATES 6 TERM DATES 8 STUDENT SERVICES 11 ID BADGES 12 POSITIVE BEHAVIOUR 14 STUDY PROGRAMME 16 LITERACY & NUMERACY 18 COLLEGE FACILITIES 20 EMPLOYABILITY & CAREERS 22 GET INVOLVED 26 COLLEGE EVENTS 28 STUDENT VOICE 30 TOTUM CARD 32 FINANCIAL SUPPORT 34 WELLBEING SUPPORT 36 KEEPING SAFE 40 ATTENDANCE & PUNCTUALITY 44 USEFUL CONTACTS 46

In this handbook you will find a complete guide to the College’s support services, what and where they are, and how you can get in touch with them. Please use these services, as they are here to help you make the most of your time at the College and prepare you well for your next steps.

6 TERM DATES Autumn Term Term: 5 September – 16 December 2022 Half Term: 24 October – 28 October 2022 Christmas Break: 18 December – 3 January 2023 Spring Term Term: 4 January – 31 March Half Term: 13 February – 17 February 2023 Easter Break: 3 April – 14 April 2023 Summer Term Term: 17 April – 30 June 2023 Half Term: 29 May – 2 June 2023

9 SERVICESSTUDENTStudentServicesisyour‘onestop shop’ for help and advice to make sure your time at our Colleges is all you want it to be. Our friendly and experienced team in Student Services can provide you with support, information, advice and guidance on many areas including: ConfirmationFinances letters Absence reporting Applying to university Course options and careers Personal or social issues Enrichment activities Student Association … and much more! You’ll find more information about all the support we provide on the following pages. Come and talk to us There’s no need to make an appointment, just pop into the Student Services hub at your campus, and one of our friendly team will be happy to help.

You make sure you are wearing your student ID card around your neck at all times when you are in College. Your ID card has many purposes – it functions as your access card to enter and leave the college, as a library card for access to the Learning Resource Centre, to pay for college meals, and as an entry to exams. Most importantly, to keep our Colleges safe, all staff, students and visitors are required to wear ID badges at all times when they are onsite. You will be stopped by College staff if your ID card is not visible, and will need to purchase a replacement if you lose it. to wear your ID badge at all times who are exempt from the ‘No Hats’ policy will be given a badge to identify this.

PLEASE REMEMBER* *Students

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Remember

ID BADGES

IDWEARALWAYSYOURBADGE

should

Expectations of students: Respect the College community Stay safe and help to keep others safe Achieve the best possible grade and enable others to do the same.

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Our Colleges are made up of a diverse and vibrant community of staff and students; where individuals work together, socialise, learn and develop in a safe, mutually supportive and non-threatening environment. We foster an atmosphere of mutual respect, developing a creative and supportive learning environment in which students can thrive. We therefore ask that everyone acts as responsible, active citizens and demonstrates a positive attitude towards learning and work while attending College.

To view the full Positive Student Behaviour policy, please scan the QR

BEHAVIOURPOSITIVEcodes.ForCroydonForCoulsdon

This is your online Individual Learning Plan. You will use this with your tutors to record and monitor your study programme progress, your attendance, your support needs, and your future goals. As a live system it will provide up-to-date information about your progress for you, your tutor, and other key people to access. This might include your parents or carers if you are under 18, or your employer if you are an apprentice.

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English and mathematics

Navigate

Navigate supports you to manage and keep track of your non-academic activities such as work experience, enrichment and work-related activities. These will support your transition from education to the workplace. Moodle Moodle is the College’s Virtual Learning Environment used by staff and students to access course information and resources. You can access Moodle via the college website if you are working remotely and need to access lesson notes, handouts, enter discussion forums, and communicate with your tutors. Moodle is also used for assignment submission, keeping your work secure and evidencing that you have submitted assignments on time, allowing you to view feedback and results once your tutor has marked your work. Your study programme is unique to you, and is designed with your end goals in mind. Each part of the programme is important and we will work to support you with each element so that you get the most out of your time at College.

If you haven’t already gained a GCSE grade 4 or above in English or mathematics, you will continue with these subjects as part of your study programme. So whether you are looking to move on to further training, university or employment you will have the opportunity to achieve the qualifications you need to progress.

Tutorial Each week you will meet with your tutor for a tutorial. This will include a programme of group sessions around themes including keeping safe, health and wellbeing, money management, careers and employability support. There will also be time for you to set and review your learning and progression targets. Your tutor will be monitoring your progress to make sure you are on track, and will be a point of contact for you if you need extra help or have a concern that could be preventing you from attending college or progressing with your studies.

My Progress Tracker/ProPortal

PROGRAMMEYOURSUPPORTINGSTUDY

We are committed to developing your English and mathematics skills in every aspect of your work at the College.

Tutors will mark your work and help you improve your English skills by: Giving you feedback and suggestions Highlighting key spelling, punctuation and grammar errors

17 YOUR GUIDE TO LITERACY & NUMERACY

Numeracy is the skill of understanding and working with numbers. You will use numeracy in almost all the areas of study that you undertake. Possessing strong numerical skills is absolutely essential and we will support you to develop the skills you need throughout your time at college.

Improving your English skills will help you get higher marks in your course work. Before submitting your work make sure you have: Looked at your previous English targets to check you haven’t made the same mistakes again Read through your work carefully and corrected any errors

You can improve your work by: Reading your feedback carefully and asking questions about anything that isn’t clear Making any necessary changes and correcting spelling, punctuation and grammar errors

This is the key tutors will use to correct spelling, punctuation and grammar Spelling sp Punctuation p Grammar gr Wrong word used v New paragraph // needed

Marking and feedback

Numeracy

Eat,FACILITIESCOLLEGEDrink,LearnandStayHealthy

On the first floor of the LRC you will find the Careers Hub, where you access drop-in advice sessions with a Careers Advisor and access a whole range of resources to support you with your career planning. At our Coulsdon campus, the LRC is found on the ground floor. In both of our centres, our team of friendly Study Support Assistants are always on hand to answer queries and provide advice and support. Also keep an eye on Moodle for library news and resources to help you with your studies. To maintain a clean and pleasant study environment for all users, please eat in the allocated areas outside the LRCs, as food and drinks are not permitted in our centres, with the exception of bottled water. Places to eat You will find refectories at both campuses that provide fantastic variety and great value for money, regularly featuring speciality cuisines such as Indian, Thai and Spanish. Our refectories are open 8:30am–2pm in Coulsdon and 8:30am–4pm in Croydon. Should you have any dietary requirements, please speak to a member of the catering team who will be happy to help. Vending machines are also available throughout our campuses, offering a range of drinks, snacks and confectionery.

Learning Resource Centres

Our Learning Resource Centres (LRC) are at the heart of learning for students, helping students to fulfil their potential and access the knowledge and resources they need. At our Croydon campus, the LRC is situated over three floors with staff available on each floor. There is a Welcome Desk on the 2nd floor and an Academic Help Desk for in-depth queries. Staff are always available to help with referencing, Athens databases and finding appropriate resources should you need it, or you can book a 1:1 session with a Subject Librarian to focus in depth on any of these areas.

Wi-Fi is available throughout the LRC, along with a range of computer and study areas. A wide range of resources are available in both book and eBook format, along with a wealth of online resources including databases and journals.

Hair and Beauty Salon

Located at the Croydon campus entrance on Park Lane, our training Salon and Spa is run by students under the supervision of our highly qualified staff with a wide range of industry experience. The latest hair, beauty and holistic treatments are offered at discounted rates offering fantastic value for money, and retail products are available at competitive rates. To find out more or to book an appointment, call 020 8760 5867 or email salon@croydon.ac.uk

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&EMPLOYABILITYCAREERS

How does it work?

World of Work –Work Experience

4. On Navigate you are able to keep a record of your achievements and developments, which can be downloaded and used as an online CV.

5. After your placement has been completed you will reflect on your experience, and will receive feedback from the employer which you can use as a reference for future work. Want to know more? Contact us on workplacements@croydon.ac.uk or drop into the World of Work office.

Gain a deeper knowledge of your chosen industry and understand how the industry Buildworksand develop new skills and increase your Improvedconfidencejob opportunities – having experience of work will give you something to talk about on job applications and in Gaininterviewsvaluable experience to guide your future career decision making Build your professional networks and create strong working connections Become more independent

3. You can keep track of your placement from start to finish using an online system called Navigate. This will help you prepare for your placement, allowing you to set goals, track your hours and monitor your progress.

1. At the start of term the Work Experience team will attend tutorials to let you know when you are scheduled to complete your work experience. This might be for a block week, or an extended placement of 1 to 2 days per week over several weeks. 2. The Work Placement Officers will work with you and your tutors to match you to a suitable high quality placement, and will support you before, during and after your placement.

Completing a work experience placement will ensure that you are able to finish your course with the skills, knowledge and expertise that employers are actively seeking in the working world. Work experience gives you the valuable opportunity to put your college learning into practice and increase your employability awareness and develop skills in your chosen industry. What will I gain from work experience?

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Careers Advice

The Careers service is delivered by qualified Careers Advisors who adhere to the professional standards set out in the Career Development Institute (CDI) Code of Ethics.

The Careers team is available to provide you with support in: Identifying your next steps Applying to AndMockInterviewJobVolunteeringCVApprenticeshipsuniversitywritingapplicationsskillsinterviewsmore!

Croydon campus students: email emailCoulsdoncareers@croydon.ac.ukcampusstudents:careers@coulsdon.ac.uk

ASPIRATIONSYOURSUPPORTING

To find out more, or to book an appointment with a Careers Advisor, just pop into Student Services or drop us an email, and one of the team will be happy to help.

The Careers team is here to provide you with impartial advice and guidance to support your aspirations, explore the opportunities that are available to you, and help you plan your next steps after you complete your Ourcourse.aim is to help you assess your own skills, values and interests, and match these into a Career Plan.

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If you’re considering applying to university, or considering whether Higher Education is right for you, there is plenty of support available from the Careers team who will be running a series of workshops and events throughout the year including: What is Higher Education? Tips on how to make a successful application Personal statement 1:1 support Interview preparation support Preparing for Higher Education Get in touch!

The Careers team runs regular drop in advice sessions. Details of drop in sessions will be published on Moodle, or you can get in touch with the team using the links here.

Thinking about Higher Education?

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We also offer the Duke of Edinburgh Award – A life-changing experience. A fun time with friends. An opportunity to discover new interests and talents. A tool to develop essential skills for life and work. A recognised mark of achievement; respected by employers. College Football Academy At Croydon and Coulsdon campus we partner with FTF (Full Time Football) and deliver friendly and competition level games. At Coulsdon campus there is a girls team who won the championship in 2022. For further details and to sign up, visit the ‘Do More, Be More - Enrichment’ stall at the Freshers Fair. Or view the enrichment section on the College website. Our Student Experience Officers are here to make sure that during your time at College you’ll have the chance to get involved with: Student Clubs,SocialAwarenessAssociationeventsactivitiessocietiesand sports Charity and fundraising events Workshops Our enrichment offer is a blend of in-person and virtual activities. Keep an eye on your college emails and Moodle, as well as on posters and displays around college, for information on opportunities you can get involved in.

Student Enrichment

Developing new skills and interests Supporting your local community Enhancing your physical and mental wellbeing Enhancing your CV and employability And most importantly, having fun!

DO MORE, BE MORE ENRICHMENT-

Alongside your courses, there are many opportunities to take part in activities, events and clubs. There are numerous benefits to taking part in College enrichment:Meeting new people

26 Throughout the academic year we celebrate a range of awareness events and activities across both college campuses. As a college group with an incredibly diverse student population, awareness events give you an opportunity to learn about and engage with social issues and causes. The range of events we celebrate includes: Black MonthHistory (October) WeekAnti-Bullying (November) monthWellbeing (January) LGBT monthHistory (February) CareersNationalWeek (March) Mental AwarenessHealthWeek (May) WeekGreen (June) EVENTSAWARENESS In addition, the common room hosts a wide range of diversity and inclusion awareness raising workshops.

Listening to your concerns, interests and Involvingneedsstudents

Tell us what you think so that together we can make a positive difference to your college.

in discussions that are relevant to student life

VOICESTUDENT

Student Association

Student Executive Team

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Student Committee

In September, students have the opportunity to apply to be part of the Student Executive team. Their role is to represent the views of their campus’ student committee to senior management. The Student Exec team is chaired by the Student President, and the team runs the Student Association on a day to day basis, and meets every two weeks throughout the academic year to discuss topics and plan actions.

Every student is automatically a member of Croydon College Student Association or Coulsdon College Student Association when they enrol. The Association is run by students and is here to represent you throughout your studies. We gather feedback from students about the college, coordinate campaigns, attend college meetings, organise activities and fundraise for charitable causes. Information about the student association’s activities will be published on Moodle, college notice boards, and the plasma screens around campus. If you would like to provide feedback about the College, or get involved in the work of the student assocation, please email: Croydon College studentassociation@coulsdon.ac.ukCoulsdonstudentassociation@croydon.ac.ukstudents:SixthFormCollege

By becoming a student rep you will be a spokesperson for your peers and the opportunity to influence the College’s environment and education provision. Your course group will elect their student reps during a tutorial session at the beginning of term one.

Each course or tutor group will elect one or two Student Representatives.

Find your student rep by looking out for their identifying lanyard, or become a rep yourself and gain experience to add to your CV!

Student reps are collectively known as the student committee – the ‘voice’ of the College. The committee meets once a term at each campus to discuss topics that are important to you and your peers.

Making changes as a result of student input Student Representatives

We want you to be involved in discussing and deciding on things that affect your experience at the College. We want you to influence what we do and how new ideas are Thedeveloped.StudentVoice is about:

Croydon College students can get a TOTUM card which gives discountsexclusivefrom big name high street and online retailers. TOTUM cards are available to purchase for £14.99 online at www.totum.com

32 16-18 Bursaries can support with travel and course related costs. 19+ Discretionary Learner Support Fund and Advanced Learner Loan bursaries can support with travel, course related costs and childcare. In care or care leaver? We offer a tailored package to make sure you receive both the financial and personal support you may need when studying at College. Want to know more? For more information and to see what support you may be eligible for: Croydon campus, visit www.croydon.ac.uk/financial-support or email bursary@croydon.ac.uk Coulsdon campus, visit www.coulsdon.ac.uk/financial-support or email SUPPORTFINANCIALfinance@coulsdon.ac.ukMoneyshouldn’tbeabarriertolearning,sowehavefunds allocated by the Government to help those who need it. Applications are ‘means tested’ dependent on your household income and subject to eligibility. TOSOLUTIONSTAILOREDSUITYOU

Safeguarding & Wellbeing

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The Safeguarding and Wellbeing team are here to support you with anything that might be impacting your ability to achieve and enjoy your time at College. The team provides a safe place to talk and offer a one to one, non-judgemental service to all students. You can talk to the Safeguarding and Wellbeing Officers about experiences such as relationship and friendship difficulties, sexual health, financial or housing worries, substance misuse, physical or mental health needs, or other worries you might have. You can identify the Safeguarding and Wellbeing team by their pink lanyards. You will be introduced to them during your first few weeks at the college, and you can find them in the following places: Croydon Campus: In the Student Services Hub in the Student Common Room 10am – 4pm, Monday to Friday.

For more information on safeguarding and wellbeing support available, scan the QR code Sexual Violence and Abuse

Coulsdon Campus: In room 9 on the ground floor, from 11am-3pm. You can also contact them by emailing: wellbeing@coulsdon.ac.ukwellbeing@croydon.ac.uk

We take allegations of sexual assault very seriously – if you have been affected and would like to talk to somebody, please email us on:

topfromWeSUPPORTWELLBEINGstopsexualviolenceandabuse@coulsdon.ac.ukstopsexualviolenceandabuse@croydon.ac.ukknowthatsometimesyoumightneedorwantsomeextrasupporttheCollege.Weofferarangeofservicestohelpyoukeeponofthingsandmakethemostofyourstudentexperience.ForCroydonForCoulsdon

Diversity

Student Support Mentors at Croydon Campus

College of Sanctuary Across Croydon College and Coulsdon Sixth Form we strive to go above and beyond to support refugees and people seeking asylum. We raise awareness through events, offer specialised support and education, and nurture a safe environment. Our students and staff are working together to have our inclusive and welcoming community recognised and celebrated with the status of “College of Sanctuary”, to learn more visit Towww.cityofsanctuary.orgfindoutaboutstudent support please email wellbeing@croydon.ac.uk or wellbeing@coulsdon.ac.uk

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At our Croydon College campus, we support all staff & students to express their identity and personality through their appearance. Croydon is embracing the Halo Code and promise members of the Black community that they have the freedom and security to wear all afro-hairstyles without judgment. We welcome Afro-textured hair worn in all styles including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

All of our student support services are able to link in with parents, carers, professionals, tutors or other College staff on your behalf and if needed.

Education PractitionersWellbeingatBoth Colleges

Halo Code

To access these support services, please talk to your tutor who can make a confidential referral to the wellbeing team, pop into the Student Common Room at Croydon or the Student Services Hub at Coulsdon to approach a member of the team, or email us at:

We are working towards accreditation by the National Centre for Diversity to further enhance Equality, Diversity and Inclusion in our colleges.

We will be using the FREDIE principles to develop action plans to make a real difference for all: Fairness for all is a reality Respect for all is the norm Equality of opportunity for all is embedded Diverse staff and students that feel that they belong Inclusion is widely understood, where we all are committed to inclusive behaviours Engaged - where everyone lives and breathes the College values and goals

Our on-site student mentors are trusted members of staff that can offer students individualised support. They do this by enhancing students’ knowledge, life skills, and wellbeing in a variety of ways. This could include one to one discussion, promoting group engagement and positive relationships, and skill sharing in workshops. You can identify the Student Support Mentors by their pink lanyards and they can be accessed via the Safeguarding & Wellbeing Service during opening hours (10am – 4pm).

Nationalwellbeing@coulsdon.ac.ukwellbeing@croydon.ac.ukCentrefor

The College Education Wellbeing Practitioners are here to help you if you’re struggling with low mood and anxiety that might be impacting your sleep, appetite, and ability to cope. By talking about your struggles, we can work together to identify your needs and help find solutions. The Education Wellbeing Practitioner can offer support in the form of one-to-one or guided self-help, or group sessions.

If you need urgent help then contact our emergency lines: Croydon: 07970393393 Coulsdon: WorkingPrevent07864984211Dutytogethertodefeat

STAYING SAFE

In-class or out of class support

If you see or hear anything that worries you, or you are suspicious of something that could identify a terrorist threat in the UK, trust your instincts and report it by calling the Anti-terrorism hotline on 0800 789321. Your call could be vital.

We all have a role to play in safeguarding the welfare of children, young people and adults at risk. If you are ever worried about someone who you think could be experiencing emotional abuse, neglect, sexual abuse, violence, exploitation, or any other form of abuse please tell us. You can speak to the Safeguarding and Wellbeing team, identified by their pink lanyards, or speak to any member of staff as soon as you can.

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Croydon College welcomes students with learning difficulties, disabilities and medical conditions. The Additional Learning Support team supports these students to maximise their potential and achieve their learning goals. On enrolment, if you have declared a learning difficulty, disability or other support need, you will need to complete an ALS disclosure form. This is available on our website and it will be directed to our ALS team who will be in contact with you to discuss and assess your support needs. Support is provided to: Students that have declared a learning difficulty, disability and/or health condition on FE, ESOL, HE, Apprenticeships and Access courses

The Prevent Duty is the government’s strategy to help reduce the threat to the UK from terrorism, and to intervene and help people who may be at risk of being radicalised, supporting terrorist organisations, or becoming terrorists. Terrorist groups might attempt to exploit vulnerable people to influence and transform them into sharing extremist views and ideologies, and in some cases to support or even participate in terrorists groups or acts. People who are vulnerable to becoming involved in terrorism can be of any age, from any faith, ethnicity, or background.

Safeguarding children and adults at risk

Access to assistive technology and equipment Information, advice and guidance for career progression Support for HE includes: Advice and guidance regarding DSA assessments and ReasonableapplicationAdjustment plans Academic skills support What can you expect from us? Welcoming, friendly and professional staff Access to advice and guidance regarding Smalldisabilitygroup sessions accessible to all learners for English, maths and academic skills ALS Contact Information: All students requiring additional learning support at the Croydon campus can access the Additional Learning Support Centre in Room 100 between 10am–4pm Monday to Friday and can be contacted by emailing ALS@croydon.ac.uk

Reasonable adjustments to facilities, resources and procedures to enable the student to access their curriculum Access to specialist staff that provide direct or indirect input for learners with specific learning Accessdifficultiestoquiet study spaces

All students requiring additional learning support at the Coulsdon campus can access the Additional Learning Support Centre in Room 5 between 8:30am4:30pm Monday to Friday and can be contacted by emailing ALS@coulsdon.ac.uk

You can contact the safeguarding team by email: Croydon Campus - safeguarding@croydon.ac.uk Coulsdon Campus - safeguarding@coulsdon.ac.uk

Learners with an Education, Health and Care plan Support includes: One to one or small group support with their study program including English and maths

How can the information be www.croydon.ac.uk/student-life/als/accessed?

Help and advice is always available from the Safeguarding and Wellbeing Anti-BullyingYousafeguarding@coulsdon.ac.uksafeguarding@croydon.ac.ukteamTalk,WeListen,WeAct.andHarassment

Bullying or harassment is a behaviour that hurts another individual. It is unacceptable conduct which violates a person’s dignity, and can create a hostile and offensive environment. It takes many forms and can include: Verbal – unwelcome jokes, remarks, propositions, malicious gossip, insults Non–verbal – offensive literature or pictures, graffiti, isolation, exclusion Physical – assault or gestures, intimidation, aggressive behaviour

Drop-in support for English, maths and vocational Assessmentssubjects for Exam Access Arrangements

terrorism

40 41 Health & Safety

We have an independent Lockdown Procedure and Alarm at each campus, further information on these will be provided

We are committed to keeping you safe while you are at YouCollege.willhave a health and safety introduction at the start of your study programme so that you are familiar with important health and safety information such as what to do when the fire alarm sounds or an accident happens, and what risks are present within your vocational areas.

Our computers, online resources, and networks are a great resource that we want you to use to help your studies, but when doing so you must demonstrate responsibility and online safety.

Respect – Use reliable sources and know how to legally access music, films and TV. If something happens that upsets you online, know where to find help. The Child Exploitation and Online Protection Centre provides an easy way of reporting concerns www.ceop.gov.uk or you can approach a member of the Safeguarding and Wellbeing team. Terrorist content online has consequences in real life. If you see anything that worries or disturbs you then you can use the iREPORTit app which allows you to refer worrying or disturbing online content easily, effectively and completely anonymously. Download iREPORTit today by scanning the QR code and anonymously report disturbing online content.

Apple AndroidiOS Remember that: The college monitors your use of all our IT systems for your safety and security You are responsible for your actions both inside and outside the College If you do not follow the IT acceptable use agreement and are found to be using the technology inappropriately, it will be treated as a disciplinary matter.

Peer pressure – Don’t give in to the pressure. Once you’ve hit send you cannot take it back. Fake news – Don’t believe everything you see online. Not all news sites are legitimate. Treat news on social media in the form of a Facebook post or Tweet with extra caution. Try to find the evidence behind the claim.

DO NOT stop to collect your belongings DO NOT use the lifts DO NOT re-enter the building until authorised

On hearing the fire alarm: Leave the building immediately and assemble in the area indicated on the nearest fire notice. Croydon College and Coulsdon Sixth Form College will not tolerate any form of bullying and harassment, including discrimination, and will take firm and decisive action to protect our students from harm. We want you to feel safe, respected, and listened to regardless of how you look, your background, or any other aspect of your life. You can report any concern about bullying or harassment to your course tutor, or a member of the Safeguarding and Wellbeing team. Stay Safe Online

Sound the nearest fire alarm and leave the building immediately Go to the appropriate assembly areas. On the way, inform a member of Client Care of the location of the fire if it is safe to do so

It is important that you consider the health and safety of yourself and others who may be affected by your acts or behaviour during your time here. If you have any concerns regarding health and safety you can speak to your course tutor, or contact the Health and Safety team via Reception on either the Croydon or Coulsdon campus. If you discover a fire:

Think before your post – Protect your online reputation. Once the content is posted it can be shared publicly by anyone and can last forever Privacy – Keep personal information private at all times. Keep photos and videos of yourself secure and only allow access to trusted friends.

43 SUCCEEDACHIEVEATTEND Reporting absence: We understand that sometimes you may be unable to attend due to illness. If this is the case please contact us as early as possible on: Croydon: 020 8686 5700 (press 1 to report an absence) or email: attendance@croydon.ac.uk Coulsdon: 01737 551176 (press 0 for reception) or email: attendance@coulsdon.ac.uk Your attendance and punctuality will be monitored by staff who will contact you if you are frequently late for lessons or miss Financialclasses.payments from the bursary or learner support funds may be affected by absences. We take your attendance seriously. We expect you to be present for 100% of your timetabled sessions, and be in class on time and ready for the start. If you arrive after the start of class you will be marked as ATTENDANCElate. PUNCTUALITY&ATTEND–ACHIEVE–SUCCEED

45 NEED SOMEONESPEAKTOTO CONTACTSCAMPUS Croydon Campus Reception: 020 8686 5700 Coulsdon Campus Reception: 01737 551 176

HANDBOOKSTUDENT @Coulsdonsixthformcollegewww.coulsdon.ac.uk01737551176  @CoulsdonCollege  020 8760 www.croydon.ac.uk5934  @CroydonCollegeOfficial  @CroydonCollege  @CroydonCollege

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