2013 Pricing Guide
ASIA | SOUTH AMERICA | WEST INDIES | WESTERN EUROPE | SCANDINAVIA & THE BALTICS BRITISH ISLES | FRENCH & ITALIAN RIVIERAS | GREEK ISLES | THE ADRIATIC | HOLY LAND
2013 AZAMARA JOURNEY® VOYAGE OVERVIEW Please refer to the accompanying brochure for voyage details (page numbers given below) SAILING DATE
NIGHTS
VOYAGE
PRICES
SUITE
BALCONY
OCEANVIEW INTERIOR
PRICES FROM
€3,360 €2,640
€2,320
€2,000
€10,080 €7,920
€6,960
€6,000
PRICES FROM
€2,950 €2,240
€2,060
€1,800
PRICES TO
€8,850 €6,720
€6,180
€5,400
PRICES FROM
€6,400 €5,330
€4,710
€4,270
PRICES TO
€19,200 €15,990
€14,130
€12,810
PRICES FROM
€5,410 €4,080
€3,730
€3,280
PRICES TO
€16,230 €12,240
€11,190
€9,840
PRICES FROM
€5,400 €4,070
€3,710
€3,270
PRICES TO
€16,200 €12,210
€11,130
€9,810
PRICES FROM
€5,410 €4,080
€3,730
€3,280
PRICES TO
€16,230 €12,240
€11,190
€9,840
PRICES FROM
€5,310 €3,990
€3,630
€3,190
PRICES TO
€15,930 €11,970
€10,890
€9,570
PRICES FROM
€4,450 €3,200
€3,010
€2,750
PRICES TO
€13,350 €9,600
€9,030
€8,250
PRICES FROM
€4,480 €3,200
€3,010
€2,750
PRICES TO
€13,440 €9,600
€9,030
€8,250
PRICES FROM
€4,660 €3,680
€2,970
€2,620
PRICES TO
€13,980 €11,040
€8,910
€7,860
PRICES FROM
€4,640 €3,760
€3,140
€2,780
PRICES TO
€13,920 €11,280
€9,420
€8,340
PRICES FROM
€3,780 €2,990
€2,450
€2,190
PRICES TO
€11,340 €8,970
€7,350
€6,570
PRICES FROM
€3,740 €2,860
€2,420
€2,150
PRICES TO
€11,220 €8,580
€7,260
€6,450
PRICES FROM
€4,330 €3,450
€2,830
€2,470
PRICES TO
€12,990 €10,350
€8,490
€7,410
13 January
13
Temples, Dragons & Beaches
26 January
8
Discovering Vietnam
February
17
Southeast Asia in Depth
20 February
14
Discovering Thailand & Vietnam
6
March
14
Victoria Harbour to Beijing
20 March
14
Beijing to Victoria Harbour
3
April
14
Discovering Vietnam & Thailand
17 April
14
The Spice Route
1
May
14
The Highway from India
15 May
10
Greek Isles, Cyprus & Holy Land
25 May
9
Mykonos to the Black Sea
3
June
7
Bosphorus to Athens
10 June
7
Greek Isles & Turkish Riviera
17 June
9
Acropolis to the Vatican
26 June
7
Tuscany, The Italian Riviera & Monaco
PRICES FROM
€3,720 €2,830
€2,390
€2,120
PRICES TO
€11,160 €8,490
€7,170
€6,360
3
July
8
The Cote D’Azur, Corsica & Provence
PRICES FROM
€3,990 €3,110
€2,490
€2,130
PRICES TO
€11,970 €9,330
€7,470
€6,390
11 July
10
Azamara Summer Favorites
PRICES FROM
€4,990 €4,020
€3,310
€2,950
PRICES TO
€14,970 €12,060
€9,930
€8,850
21 July
7
Provence & Cote D’Azur Summer Holiday
PRICES FROM
€3,730 €2,840
€2,400
€2,130
PRICES TO
€11,190 €8,520
€7,200
€6,390
3
PRICES TO
PAGE
24 24 26 27 29 30 30 31 33 34 34 37 37 38 38 41 42 42
Prices throughout this supplement are per person in Euros and based on 2 people sharing the stateroom category stated and are inclusive of taxes and gratuities. Some ports require access by tender. All dates and pricing were correct at time of going to print but are subject to change and availability. For full terms and conditions, turn to pages 62-65 of the 2013 Azamara Club Cruises brochure.
why not book a
balcony SAILING DATE
NIGHTS
VOYAGE
28 July
7
Principality to the Vatican
4
August
7
Vatican to the Acropolis
18 August
12
Circumnavigating the Black Sea
30 August
11
Turquoise Coasts, White Villages
10 September
11
Acropolis to the Grand Canal
21 September
10
Around Italy - Venice to Rome
1
October
7
Tuscany, Monte Carlo & The French Riviera
8
October
11
Vatican to the Holy Land
19 October
7
Greek Isles & Turquoise Coast
26 October
14
Greek Isles & Cyprus, Suez Canal to Oman & Dubai
9
November
16
Spices, Tea & Rubber Trees
25 November
14
Discovering Thailand & Vietnam
9
December
14
Discovering Vietnam & Thailand
23 December
14
Myanmar, Malaysia & Sumatra
PRICES
SUITE
BALCONY
OCEANVIEW INTERIOR
PRICES FROM
€3,710 €2,820
€2,370
€2,110
PRICES TO
€11,130 €8,460
€7,110
€6,330
PRICES FROM
€3,720 €2,830
€2,390
€2,120
PRICES TO
€11,160 €8,490
€7,170
€6,360
PRICES FROM
€5,900 €4,930
€4,220
€3,860
PRICES TO
€17,700 €14,800
€12,660
€11,580
PRICES FROM
€5,010 €4,030
€3,320
€2,970
PRICES TO
€15,030 €12,090
€9,960
€8,910
PRICES FROM
€4,890 €3,920
€3,210
€2,850
PRICES TO
€14,670 €11,760
€9,630
€8,550
PRICES FROM
€4,630 €3,650
€2,940
€2,590
PRICES TO
€13,890 €10,950
€8,820
€7,770
PRICES FROM
€3,720 €2,830
€2,390
€2,120
PRICES TO
€11,160 €8,490
€7,170
€6,360
PRICES FROM
€4,830 €3,860
€3,140
€2,790
PRICES TO
€14,490 €11,580
€9,420
€8,370
PRICES FROM
€3,570 €2,680
€2,230
€1,970
PRICES TO
€10,710 €8,040
€6,690
€5,910
PRICES FROM
€4,510 €3,510
€3,040
€2,780
PRICES TO
€13,530 €10,530
€9,120
€8,340
PRICES FROM
€4,960 €3,950
€3,490
€3,220
PRICES TO
€14,880 €11,850
€10,470
€9,660
PRICES FROM
€4,960 €3,890
€3,270
€2,830
PRICES TO
€14,880 €11,670
€9,810
€8,490
PRICES FROM
€4,940 €3,880
€3,260
€2,820
PRICES TO
€14,820 €11,640
€9,780
€8,460
PRICES FROM
€5,940 €4,880
€4,250
€3,810
PRICES TO
€17,820 €14,640
€12,750
€11,430
PAGE
43 43 44 44 46 47 51 51 52 52 54 55 57 57
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3
2013 AZAMARA QUEST® VOYAGE OVERVIEW Please refer to the accompanying brochure for voyage details (page numbers given below) SAILING DATE
NIGHTS
VOYAGE
January
10
Best of Brazil, Uruguay & Argentina
15 January
16
Antarctica
31 January
12
Carnival in Rio
12 February
18
Copacabana to Biscayne Bay
2
March
12
West Indies Hideaways
14 March
13
Florida & Seville Linked by History
27 March
7
Seville to Barcelona
3
April
7
Springtime along the Cote D’Azur
10 April
11
Monte Carlo to Andalucia
21 April
7
Highlights of Spain
28 April
7
Springtime along the Cote D’Azur
5
May
11
Monaco, Tuscany, Corsica & Spain
23 May
4
Monaco Grand Prix
27 May
7
Cote D’Azur to the Tagus River
3
June
7
Basque Country to the Channel Islands
10 June
12
London to St. Petersburg
22 June
11
Baltic Rendezvous & Kiel Fireworks
3
11
Norwegian Fjords, Iceland & Scottish Isles
5
July
PRICES
SUITE
PRICES FROM
€4,260 €2,840
€2,670
€2,310
PRICES TO
€12,780 €8,520
€8,010
€6,930
PRICES FROM
€6,120 €5,150
€4,360
€4,000
PRICES TO
€18,360 €15,450
€13,080
€12,000
PRICES FROM
€5,370 €4,480
€3,690
€3,250
PRICES TO
€16,110 €13,440
€11,070
€9,750
PRICES FROM
€5,010 €3,510
€3,330
€2,980
PRICES TO
€15,030 €10,530
€9,990
€8,940
PRICES FROM
€4,550 €3,400
€3,220
€2,960
PRICES TO
€13,650 €10,200
€9,660
€8,880
PRICES FROM
€3,130 €2,340
€2,160
€1,980
PRICES TO
€9,390 €7,020
€6,480
€5,940
PRICES FROM
€3,550 €2,660
€2,220
€1,960
€10,590 €7,980
€6,660
€5,880
PRICES TO
BALCONY
OCEANVIEW INTERIOR
€3,480 €2,600
€2,160
€1,890
PRICES TO
€10,440 €7,800
€6,480
€5,670
PRICES FROM
€4,080 €3,200
€2,560
€2,280
PRICES TO
€12,240 €9,600
€7,680
€6,840
PRICES FROM
€3,120 €2,320
€1,920
€1,680
PRICES TO
€9,360 €6,960
€5,760
€5,040
PRICES FROM
€3,570 €4,140
€2,250
€1,980
PRICES TO
€10,710 €12,420
€6,750
€5,940
PRICES FROM
€4,800 €3,830
€3,120
€2,770
PRICES TO
€14,400 €11,490
€9,360
€8,310
PRICES FROM
€3,320 €2,610
€2,090
€1,730
PRICES TO
€9,960 €7,830
€6,270
€5,190
PRICES FROM
€3,480 €2,600
€2,160
€1,890
€10,440 €7,800
€6,480
€5,670
€3,480 €2,600
€2,160
€1,890
€10,440 €7,800
€6,480
€5,670
PRICES FROM
€5,510 €4,530
€3,830
€3,470
PRICES TO
€16,530 €13,590
€11,490
€10,410
PRICES FROM
€5,340 €4,410
€3,650
€3,310
PRICES TO
€16,020 €13,230
€10,950
€9,930
PRICES FROM
€5,190 €4,220
€3,510
€3,160
PRICES TO
€15,570 €12,660
€10,530
€9,480
PRICES FROM
PRICES TO PRICES FROM PRICES TO
PAGE
25 25 26 27 28 28 29 31 32 32 32 35 35 36 36 39 39 40
Prices throughout this supplement are per person in Euros and based on 2 people sharing the stateroom category stated and are inclusive of taxes and gratuities. Some ports require access by tender. All dates and pricing were correct at time of going to print but are subject to change and availability. For full terms and conditions, turn to pages 62-65 of the 2013 Azamara Club Cruises brochure.
why not book a
balcony SAILING DATE
NIGHTS
VOYAGE
PRICES
SUITE
BALCONY
OCEANVIEW INTERIOR
PRICES FROM
€5,110 €4,140
€3,440
€3,080
PRICES TO
€15,330 €12,420
€10,320
€9,240
PRICES FROM
€5,960 €4,990
€4,280
€3,930
PRICES TO
€17,880 €14,970
€12,840
€11,790
PRICES FROM
€4,270 €3,380
€2,770
€2,410
PRICES TO
€12,810 €10,140
€8,310
€7,230
PRICES FROM
€5,110 €4,140
€3,440
€3,080
PRICES TO
€15,330 €12,420
€10,320
€9,240
PRICES FROM
€4,620 €3,650
€2,940
€2,590
PRICES TO
€13,860 €10,950
€8,820
€7,770
PRICES FROM
€3,690 €2,800
€2,360
€2,090
PRICES TO
€11,070 €8,400
€7,080
€6,270
PRICES FROM
€3,720 €2,840
€2,400
€2,130
PRICES TO
€11,160 €8,520
€7,200
€6,390
PRICES FROM
€3,730 €2,850
€2,410
€2,150
PRICES TO
€11,190 €8,550
€7,230
€6,450
14 July
10
Ireland, Scotland & Germany
24 July
14
Norwegian Fjords & the Northern Cape
August
9
Northern Europe Highlights
16 August
12
Route of Wine Traders
28 August
10
Alcazar & Alhambra to the Vatican
7
September
7
Footsteps of Napoleon & Amalfi Coast
14 September
7
Vatican to the Grand Canal
21 September
7
Adriatic Explorer
28 September
11
Jewels of Croatia, Montenegro & Italy
PRICES FROM
€4,810 €3,840
€3,130
€2,780
PRICES TO
€14,430 €11,520
€9,390
€8,340
9
October
7
Treasures Along French & Italian Coasts
PRICES FROM
€3,620 €2,740
€2,300
€2,030
PRICES TO
€10,860 €8,220
€6,900
€6,090
16 October
7
Principality to the Vatican
PRICES FROM
€3,600 €2,710
€2,270
€2,010
PRICES TO
€10,800 €8,130
€8,100
€6,030
23 October
10
Shopping in the Mediterranean
PRICES FROM
€4,530 €3,560
€2,850
€2,500
PRICES TO
€13,590 €10,680
€8,550
€7,500
2
November
11
Vatican to the Alcazar
PRICES FROM
€4,340 €3,370
€2,670
€2,310
PRICES TO
€13,020 €10,110
€8,010
€6,930
13 November
13
Voyage from the Old World to the New
PRICES FROM
€3,140 €2,440
€2,170
€1,990
PRICES TO
€9,420 €7,320
€6,510
€5,970
26 November
12
West Indies Hideaways
PRICES FROM
€4,190 €3,310
€2,870
€2,600
€12,570 €9,930
€8,610
€7,800
8
December
12
Colonial South to Turquoise Seas
PRICES FROM
€4,240 €3,360
€2,920
€2,650
PRICES TO
€12,720 €10,080
€8,760
€7,950
20 December
8
Christmas Voyage - South Beach to Virgin Islands
PRICES FROM
€4,020 €3,220
€2,780
€2,510
PRICES TO
€12,060 €9,660
€8,340
€7,530
28 December
8
New Year’s Voyage - St. Barts to South Beach
PRICES FROM
€4,190 €3,310
€2,870
€2,600
€12,570 €9,930
€8,610
€7,800
7
PRICES TO
PRICES TO
PAGE
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5
BOOKING CONDITIONS 1. How do I make a booking? To book your chosen holiday, contact your travel agent. If booking through one of our authorised travel agents the first named person on the booking (who must be at least 21 - see clause 11) must complete and sign our booking form. This must then be handed to your travel agent to be kept on file. For all bookings created you must pay a deposit of €360 per person (or full payment if booking within 60 days of departure). Your full name as it appears on your passport, as well as your date of birth, must be given at the time of reservation. You are also able to book a cruise whilst you are onboard with us. Please visit the Cruise Sales Manager onboard who will be able to assist. Please note that any bookings made onboard will be subject to these booking conditions. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. Please refer to the terms and conditions of your debit or credit card for details. You are also able to book a cruise whilst you are onboard with us. Please visit the Future Cruise consultants onboard who will be able to assist. Please note that any bookings made onboard will be subject to these booking conditions. 2. How will my holiday be confirmed? Providing your chosen holiday is available and we have received your booking form (where applicable) and all appropriate payments, we will send our Confirmation Invoice to you (if booking direct) or your Travel Agent. A binding contract between us only comes into existence when we send out our Confirmation Invoice. A contract will exist at this point, even if we are unable to confirm your flight details at that time. This invoice will show the balance due on your holiday that still has to be paid. Please check all details are correct as soon as you receive your Confirmation Invoice, cruise documents and any other documents from your Travel Agent or us. If any details appear to be incorrect, you must inform your Travel Agent within 7 days of us sending the document to your Travel Agent or you for all documents other than and e-tickets and within 5 days for e-tickets. 3.When is the balance due? Please note that we must receive the balance of the holiday cost not less than 60 days prior to departure. If you book within 60 days of departure, you must pay the total holiday cost at the time of booking. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we are entitled to assume you wish to cancel your holiday. In this case, you will have to pay cancellation charges as set out below (see clause 9). 4.What happens to money paid to a travel agent? All monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. After that point, your agent will hold the monies on our behalf. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. If you have booked via a travel agent, please speak to your travel agent so that the funds can be transferred to us to complete your online check-in. 5. What does the price include? All prices are per person in Euros and are based on two people sharing a specified stateroom. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. However, generally cruise prices include the following where applicable: full board accommodation, entertainment* on board ship, gratuities, bottled water, sodas, specialty coffees and teas, house wines
at lunch and dinner, self-service laundry port, hotel and airport transfers, as stated in the itinerary; hotel accommodation as stated in the itinerary (room only basis unless otherwise stated), representatives at some overseas arrival airports on standard departure dates; and all relevant taxes excluding those set out below. Unless otherwise agreed, the price does not include shore excursions and personal expenses (for example, onboard drinks, dry cleaning charges, health and beauty treatments, hairdressing, telephone calls, etc.); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel insurance; service charges (Spa only), gratuities ashore; anything else which is not specifically mentioned as being included in the price. *A charge may be made for some entertainment activities on board. We reserve the right to include a fuel supplement when making a booking. The value of the supplement will be confirmed to you at the time of making a booking with us. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. 6. How do I obtain the lowest price per person? To make sure you get the maximum savings available for your chosen departure and stateroom category, you should book early as prices may change at any time. The price will vary by ship, itinerary, sailing dates and stateroom category. To find out the price for your chosen cruise, sailing date and stateroom category, contact your travel agent. 7. What is a ‘Guarantee’ (GTY) booking? We may (at our discretion) offer you the option of making a ‘Guarantee’ (GTY) booking. This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. The benefits to you of a GTY stateroom are that after your booking has been confirmed, we may (at our discretion) upgrade your stateroom to one of a superior category to that originally booked at no extra charge to you. In any event, you are ‘guaranteed’ the minimum category of stateroom we agree to offer at the time of booking. If you have a specific requirement, or stateroom location we suggest you do not book a GTY. At times, we may offer promotional GTY offers. Such promotional GTY categories are defined as follows: W X Y Z -
Club Suite Club Veranda stateroom Club Oceanview stateroom Club Interior stateroom
Please note: If you book 2 or more cruises to be taken consecutively (back to back) and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. 8. Will the price change? We reserve the right to increase or decrease the prices of unsold holidays at any time. The price of your chosen holiday will be confirmed in accordance with clause 2. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase
or decrease the price if transportation costs or dues, taxes or fees payables for such services such as embarkation or disembarkation fees at ports increase or decrease or our costs increase or decrease as a result of any adverse or favourable changes in the exchange rate which have been used to calculate the cost of your holiday. Price increases or decreases after booking will be passed on by way of a surcharge or refund and we will impose any such variations within 30 days of the sail date of your cruise holiday. A surcharge or refund (as applicable) will be payable, subject to the conditions set out in this clause. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. If any surcharge is greater than 10% of the cost of your holiday (excluding any amendment charges), you will be entitled to choose one of options (a), (b) and (c) as set out in clause 12. You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in clause 12. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. We promise not to levy a surcharge within 30 days of the start of your holiday. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. A refund will only be payable if the decrease in our costs exceeds 2% as set out above. Where a refund is due, we will pay you the full amount of the decrease in our costs. We reserve the right to correct errors in both advertised and confirmed prices. We will do so as soon as we become aware of the error. Please note, changes and errors occasionally occur. You must check the price of your chosen holiday at the time of booking. Please note any changes you make to your booking may result in a change in price explained in clause 10 below. 9. If I have to cancel my cruise holiday, will I receive a refund? If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact your travel agent and give notice in writing using registered mail to ensure safe receipt of the cancellation letter. The holiday will only be cancelled on the date we actually receive the written notice of cancellation. Generally if you cancel you will have to pay the cancellation charges set out below. Amendment charges cannot be refunded in the event of cancellation. For cancellations received, the following cancellations charges will apply: 14 days or less 44 – 15 days 75 – 45 days
100% 50% * Deposit amount
* or the Deposit amount, whichever is greater Deposit only €360 Please note: cancellation charges for festive sailings begin 89 days prior to sailing however timings and circumstances may differ so please contact your travel agent for full details. Please be advised that the minimum cancellation charge will always be the loss of the deposit amount paid. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. These fees are detailed in clause 10. Please refer to clause 10 when making a significant
amendment within 60 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. Therefore a new booking will then be created incorporating any new business rules or terms and conditions applicable at that time. Please note: The date of departure means the date the arrangements you have booked with us commence. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. Claims must be made directly to your insurance company. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. 10. Can I make changes to my booking after it has been confirmed? Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. For guests wishing to make a significant amendment to their booking outside of 60 days from departure, such as changing the ship, sail date or brand, please note that a booking transfer fee is applicable. The transfer fee is €86 per guest which is limited to the first two guests on a booking, therefore any 3rd/4th guests will not be charged as well. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in clause 9. Please note that your booking will be re-priced inline with the up to date business and price rules and a new confirmation invoice will be issued. For all changes that we consider to be minor changes (such as a change of stateroom or name changes on an existing booking by way of example only) outside of 60 days from departure, an amendment fee of €40 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in clause 9. If you request a change within 60 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see clause 9). The changed arrangements will then be treated as a new booking. If you or any of persons travelling with you is prevented from taking the holiday such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. a letter from a doctor etc.). Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. 11. Are there any age restrictions? No person under 21 (a ‘minor’) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent or guardian or authorised person who is over the age of 21. No guest under the age of twenty one (21) will be booked in a stateroom
unless accompanied by an adult twenty one (21) or over. Any minor who is not travelling with at least one of their parents/legal guardian(s) will only be permitted to board the ship and undertake the cruise if accompanied by a person(s) over the age of 21. For minors aged 17 or under at the start of the sailing, written authorisation from a parent/legal guardian must be provided at the time of boarding. For those persons aged 18, 19 or 20 at the start of the sailing, written authorisation is not required. Adults who are not the parent or legal guardian of any child travelling with them are required to present the child’s valid passport and any applicable visas and an original legally affirmed or notarised letter signed by at least one of the child’s parents/ legal guardians. The letter must authorise the travelling adult to take the minor/s on the specified cruise and must authorise the travelling adult to supervise the child and to authorise any medical treatment that must be administered to the child which in the opinion of the treating doctor needs to be carried out without delay. A letter can be legally affirmed or notarised by a practising Solicitor, Notary or Commissioner for Oaths for a fee. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. We will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minor’s holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers etc. to prove that they are the parent(s)/legal guardian of the children concerned. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Individual staterooms can be booked by married couples whose minimum age are sixteen (proof of marriage is required at time of booking). On board there are certain facilities where each entry is restricted by age. Persons using the Astral Spa must be over the age of 18. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. The minimum age for infants to sail is six (6) months, at the date of sailing and twelve (12) months, at the date of sailing for Transatlantic, Transpacific and certain other cruises/Cruisetours. The health and safety of our guests is our number one priority. As such, in consideration of the limitations of the shipboard medical facility, equipment and staff, the company can not accept waivers, releases or requests for exceptions to this policy. 12. Can you change or cancel my holiday? Occasionally, we have to make changes to and correct errors in the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. There may be a requirement to carry out maintenance/building works on your cruise. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. Please note that as our ships are not U.S. flagged, in accordance with U.S. legislation, we are not permitted to fulfil bookings of two or more consecutive cruise itineraries whose first itinerary commences in one U.S. port and the second itinerary
concludes in a different U.S. port unless such itineraries includes a distant foreign port. If you wish to book two consecutive sailings that commence and conclude in different U.S. ports please contact our reservations department for further advice before making a booking. Where we identify that a booking has been made in violation of these requirements we must reserve the right to cancel any such booking(s) and refund to you the price paid. If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do so before departure, we will offer you the choice of the following options:(a) (for significant changes) accepting the changed arrangements or (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. If this holiday is in fact cheaper than the original one, we will refund the price difference. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other available holidays. You must pay the applicable price of any such holiday. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us. Please note, the above options are not available where any change made is a minor one. What is a significant change? A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. Examples of significant and minor (defined below) changes are as follows: Significant change: A change from two days port of calls to two days sailing instead Minor change: A change from one port of call to another; A change from one day’s port of call to one days sailing; A change in timings for any port(s) of call but the ship still calls at all confirmed ports; A change in order of ports that are visited. Very rarely, we may be forced by “force majeure” (see clause 4.10 of the 2013 Azamara Club Cruises Brochure Booking Conditions) to change or terminate your holiday after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. 13. Price and brochure accuracy Azamara Club Cruises’ policies and procedures are constantly evolving. At the time of printing, all those listed in this pricing supplement were correct. Please note: The information and destinations shown in this brochure or pricing supplement may have changed by the time you come to book your holiday. Whilst every effort is made to ensure the accuracy of the brochure at the time of printing, regrettably errors do occasionally occur. You must therefore ensure that you check all details of your chosen holiday with your travel agent, or with us direct, at the time of booking. For the full Booking Conditions, please see the 2013 Azamara Club Cruises Brochure. © 2012 Azamara Club Cruises. All Rights Reserved.
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