Technology Essentials - Fall 2014 by CSUF University Extended Education

ESSENTIALS Get Hands-on Training in Industrial Controls The industrial controls technology job market is among the fastest growing for technical professionals. That’s because manufacturing and business environments require continued investment in automation technology to ensure competitive capabilities, quality and productivity. Find out how the Certificate in Industrial Controls Technology will enhance your competencies in this field. See page 4 for more information.

Improving Your Company’s Bottom Line . . . “As more companies embrace Six Sigma, the need to hire and train employees in the methodology grows,” according to qualitydigest.com. Six Sigma is a business approach that involves customized strategies, tools, and statistical methodologies with the main goal of improving your company’s bottom line. The Six Sigma Yellow Belt Certificate and the Lean Six Sigma Green Belt Certificate will help you enhance your expertise in this important business methodology. See pages 31-36 for more information.

Prepare for an In-Demand Career “Business analysts and management consultants can expect to see a 19 percent rate of growth through the year 2020,” according to monster.com. “The demand for business analysts is driven by companies and organizations desiring to control costs of production and waste. Analysts assist companies in finding ways to improve efficiency on the production line and control costs by reducing waste and mediating risks.” Find out how the Business Analyst Certificate provides practical, hands-on skills development in this growing field. See our website, extension.fullerton.edu/technology for more information.

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TABLE OF CONTENTS CRIME, FORENSIC & LEGAL Computer Forensics I . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

ENGINEERING Industrial Controls Technology . . . . . . . . . . . . . . . . . . . . . 4 LabVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

HEALTHCARE Healthcare Information Technology . . . . . . . . . . . . . . . . . 9

IT & COMPUTER ENGINEERING

GENERAL INFORMATION Computer Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Class Changes and Withdrawals . . . . . . . . . . . . . . . . . . 44 Refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Purchase of Textbooks . . . . . . . . . . . . . . . . . . . . . . . . . 45 Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Scholarships Available . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Nondiscrimination & Harassment Policies . . . . . . . . . . . 46 Map & Parking Information . . . . . . . . . . . . . . . . . . . . . . 47 Registration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

C++ Programming Essentials . . . . . . . . . . . . . . . . . . . . 12 C++ Programming Advanced Topics . . . . . . . . . . . . . . . 14 Geographic Information Systems . . . . . . . . . . . . . . . . . 15 Java Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Microsoft Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Perl Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 User Experience and Customer-Centered Design . . . . . 24

LEADERSHIP, MANAGEMENT & HUMAN RESOURCES Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Six Sigma, Yellow Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Lean Six Sigma Green Belt . . . . . . . . . . . . . . . . . . . . . . 33 Six Sigma, Black Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . 37

MARKETING Digital Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

TEST PREPARATION Test Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

657.278.2611

Four Ways to Register 1. Online 24 hours a day Register Now extension.fullerton.edu/Register Use your credit card to register. 2. Telephone - 657.278.2611 Mon.-Thurs., 8 a.m. to 5:30 p.m.; Fri., 8 a.m. to 5 p.m.; Sat., 8 a.m. to 12 p.m. Have ready your credit card number, expiration date, and your student I.D. or Social Security number. A receipt will be mailed to you. 3. In Person - College Park, Suite 100 (2600 Nutwood, corner of Nutwood & Commonwealth) Mon.-Thurs.: 8 a.m. to 5:30 p.m.; Fri.: 8 a.m. to 5 p.m.; Sat.: 8 a.m. to 12 p.m. Complete a registration form and present it at the University Extended Education office. 4. Mail Send the completed registration form with your check, money order or credit card information to: University Extended Education Registration Cal State Fullerton P.O. Box 6870 Fullerton, CA 92834-6870

FALL 2014 | 1

CERTIFICATE IN

COMPUTER FORENSICS I THE PROGRAM

ELIGIBILITY

Would you like to join an elite group of experts on the front lines of fighting cybercrime? With the evolution of technology and significant increases in computer-based crimes, the field of computer forensics is one of the fastest growing disciplines in computer security. As crimes become more technologically sophisticated, the need for computer forensic experts will continue to grow throughout law enforcement and the business community.

The Certificate in Computer Forensics is appropriate for individuals who want to expand their expertise and learn the essential components intrinsic to the field of computer forensics. The core audience includes employees of both public and private corporations, government entities, and legal and law enforcement organizations.

Get the training you need to start a career in this exciting and challenging field. The Certificate in Computer Forensics I provides a great opportunity to develop the skills and expertise you need to succeed.

extension.fullerton.edu/technology or contact Veronica Martinez, 657.278.3123, vmartinez@ fullerton.edu

This is a hybrid program with a combination of face-to-face and online courses. You will get hands-on experience using EnCase the industry standard in computer forensic investigation technology - and Forensic Toolkit (FTK) - a suite of technologies used to perform forensic examinations of computer systems. You will also learn how to image different devices. The Certificate in Computer Forensics I includes five computer courses (three face-to-face courses and two online courses) totalig 92 hours of lecture and hands-on experience. The certificate graduate will receive 9.2 Continuing Education Units (CEUs).

WHO SHOULD ATTEND n

Information technology specialists

Systems analysts

Network administrators

omputer Forensics professionals seeking C career development

FOR MORE INFORMATION

THE CLASSES

Introduction to Computer Forensic Methodology SECS 6165 (1.6 CEUs/16 hours) Prerequisite: a working knowledge of basic IT concepts and networking experience is recommended. This class provides an overview of the history of computer forensics and the evolution of cyber-crimes. You will gain a basic understanding and legal awareness of computer forensics, the techniques used in the evidentiary process, the various methodologies intrinsic to computer forensics with an emphasis on computer incident response and evidence gathering and processing methodologies. The importance of ethics, understanding rules of evidence, effective communications, key elements of search and seizure relative to privacy legislation will also be discussed. G Lecture: 9 a.m.-5 p.m., SaSu, 8/23-8/24, Garden Grove 259, 2 mtgs Instructor: J. Weiss, Senior Computer Forensic Examiner and Supervisor, FBI Computer Analysis Response Team, Los Angeles Class: E147-21190I Fee: $510

C ours e S c h e d u l e - C o m p u t e r F o re n s i c s I CLASS

Fall 2014

Introduction to Computer Forensic Methodology

Forensic Evidence Preservation

Tools & Technology of Computer Forensic Investigations

Winter/Spring 2015

Forensic Evidence Analysis

Computer Forensics - Investigative Simulation

G Garden Grove O Online

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COMPUTER FORENSICS I

Forensic Evidence Preservation

Forensic Evidence Analysis

SECS 6166 (0.8 CEUs/8 hours) Prerequisite: Introduction to Computer Forensic Methodology or permission of program manager. This class focuses on basic concepts of properly preserving computer, or digital media evidence. You will learn preparation processes associated with imaging and storing electronic evidence, how to forensically preview computer media, and the operations of imaging devices such as Forensic Toolkit (FTK) Imager, Encase and Partition Dump (DD). You will gain an understanding of how to verify the integrity of an image file.

SECS 5603 (3 CEUs/30 hours) Prerequisite: Tools & Technology of Computer Forensic Investigations. This class is an indepth study in evidence analysis of computer forensic investigations and the challenges of incident response analysis. You will learn to identify, replicate and analyze digital data prior to corruption in evaluating containment of a potential compromise. Focus will be on the investigative aspects relative to the legal integrity of the data analysis. You will learn about the laws of evidence in collecting, preserving, analyzing, and presenting computer forensics evidence in legal proceedings.

G Lecture: 8 a.m.-5 p.m., Sa, 9/20, Garden Grove 259, 1 mtg Instructor: J. Weiss, Senior Computer Forensic Examiner and Supervisor, FBI Computer Analysis Response Team, Los Angeles Class: E147-21191I Fee: $540

See course schedule for next offering.

Computer Forensics - Investigative Simulation Tools & Technology of Computer Forensic Investigations SECS 6167 (3 CEUs/30 hours) Prerequisite: Forensic Evidence Preservation or permission of program manager. Examine the common tools employed in a computer forensic investigation. The focus of the class is to develop a working knowledge of the Forensic Toolkit (FTK) and EnCase tools. You will learn to apply the appropriate forensic tools through hands-on experience using real-world scenarios. Textbook/Materials: Required - EnCase Computer Forensics-The Official EnCE: EnCase Certified Examiner Study Guide, 3rd Edition (ISBN: 978-0-470-90106-9). Students may purchase the textbook from any major online book distributors

SECS 5604 (0.8 CEUs/8 hours) Prerequisite: Forensic Evidence Analysis, Forensic Evidence Preservation, Introduction to Computer Forensic Methodology, Tools & Technology of Computer Forensic Investigations. This capstone class is conducted in a laboratory environment that provides hands-on experience using software to create a live simulation of compromised system images to demonstrate the components inherent in forensic investigations. You will learn to identify and analyze digital data and to appropriately present the findings as evidence in litigation proceedings. See course schedule for next offering.

O Lecture: 10/4-12/13 Instructor: C. Pavan, Senior Computer Incident Response Analyst, Bechtel Inc. Class: E147-21192I Fee: $800 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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INDUSTRIAL CONTROLS TECHNOLOGY THE PROGRAM Get the skills you need for a successful career in industrial controls technology. The industrial controls technology job market continues to be among the fastest growing for technical professionals. That’s because today’s manufacturing and business environments require continued investment in automation technology to ensure lower costs, higher quality and greater productivity. As a result, the salary for industrial controls professionals remains high compared to other career paths. This technology is also one of the fastest changing, and today’s industrial control System vendors are quick to implement the latest technologies in sensor design and network capabilities. For that reason, this certificate program is revised continuously to assure that the curriculum includes the most current technology and methods. About 50% of your class time involves hands-on experience on current industrial hardware and software. You will gain knowledge and practice in several key technical areas including: n

Principles of tuning automatic control systems

Instrumentation

Data acquisition systems, HMI and SCADA

rogrammable logic (PLC) and computerP based controllers

ractical applications of process and P environmental controls

iscrete manufacturing and material handling D systems

Plant networks

This program is an opportunity for professional and technical personnel to increase their competence, and position themselves to contribute to project teams tasked with implementing and modernizing automation/ control systems. The Certificate in Industrial Controls Technology is endorsed by the International Society of Automation (ISA), Orange County Section. You will learn from instructors who are highlyqualified practitioners in the field. They are all located here in Southern California, have outstanding credentials and are members of, or have recommendations from ISA. The Certificate in Industrial Controls Technology consists of 132 hours of lecture and hands-on laboratory instruction. 13.2 Continuing Education Units (CEUs) will be awarded to the certificate graduate.

ELIGIBILITY Students beginning the Certificate in Industrial Controls Technology are required to have: n

omputer proficiency in a Windows C environment

ccess to and ability to use the Internet to A obtain class materials, and communicate with instructors

A four-function calculator

A basic understanding of algebra

In addition, some related industry experience is recommended.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Megan Vigliotti, 657.278.4656, mvigliotti@fullerton.edu

C ours e S c h e d u l e - In d u s t ri a l C o n t ro l s Te c h n o l o g y CLASS Continuous Control Systems

Fall 2014

Winter/Spring 2015

Summer 2015

PLC and Soft Logic Controllers G Networks for Industrial Applications Advanced PLC Programming

Instrumentation and Data Acquisition Systems

Process and Environmental Control Systems

GGarden Grove W Webinar (Adobe Connect)

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INDUSTRIAL CONTROLS TECHNOLOGY

THE CLASSES Continuous Control Systems SECS 3115 (2.4 CEUs/24 hours) Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. Learn the practical fundamentals of automatic process control theory through classroom case analysis and hands-on problem solving. You will learn the four basic characteristics of every industrial process, and use this understanding to control and tune the process loop. Explore the cause and effect relationship of properties of physical systems and their control, feedback control stability and response characteristics, basics of traditional three mode (proportional integral and derivative) tuning of control loops. Advanced control topics include ratio, cascade, modeling of physical systems, feed forward, override, and multi-variate control. You will get hands-on practice using PC Control Lab software. Many of our students report immediate returns from this class because they are able to apply what they are learning to solving their in-plant control problems. Textbook/Materials: Required - Basic and Advanced Regulatory Control: System Design and Application, 2nd edition (ISBN 9781556178733). Available at www.titanbookstore.com. G Lecture: 7-10 p.m., W, 9/17-11/5, Garden Grove 259, 8 mtgs Instructor: V. Wegelin, P.E., M.B.A., President, PMA Concepts Class: E147-21178W Fee: $850 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

PLC and Soft Logic Controllers SECS 5487 (1.8 CEUs/18 hours) Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. Programmable Logic Controllers continue to be used as the primary control device in the industrial control industry. In addition Soft Logic Controllers have begun to emerge as an alternative method of control in many applications. In this hands-on class, students will learn PLC and control fundamentals including ladder logic, statement list and function block programming. Students will gain experience in control systems design, programming and PLC/ Soft Logic based process control through lab exercises. Evaluation and selection of system components as well as advanced programming examples will be discussed. G Lecture: 7-10 p.m., M, 9/15-10/20, Garden Grove 259, 6 mtgs Instructor: J. Bingham, President, AES Automation Class: E147-21185W Fee: $725 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

Networks for Industrial Applications SECS 5489 (2.4 CEUs/24 hours) Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. The industrial control industry has moved from a control-centric focus to an information-centric focus. Industrial Ethernet and I/O Bus networks have become more commonplace over legacy proprietary networks. Today’s industrial networks are designed to provide a connection between industrial devices to capture critical plan floor data in addition to providing control. This hands-on class will provide the student with an understanding of network systems, Industrial Ethernet, OPC connectivity, Wireless communications, network security, and supervisory control/data acquisition software. Students will utilize lab assignments as well has Web-based research to enhance their learning experience. See course schedule for next offering.

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INDUSTRIAL CONTROLS TECHNOLOGY

Advanced PLC Programming

Process and Environmental Control Systems

SECS 5116 (1.8 CEUs/18 hours) Prerequisite: PLC and Soft Logic Controllers. Learn to plan, program, and implement a control application including ladder logic, statement list, and function block programming languages. Learn the benefits of using different languages including those specified in the IEC 1131-3 standard. Organize projects using timing charts, flow charts, and process instrumentation diagrams. Discuss programming strategies for discrete, continuous, and batch applications.

SECS 4442 (2.4 CEUs/24 hours) Prerequisite: for maximum benefit, it is recommended that students take this class at or near the conclusion of the program. Green is today’s buzz word. Green products and practices save the environment while also saving money. Learn how major companies are cashing in by implementing “green” control technologies. Learn specific industrial control technologies that are being used to “green” food processing, chemical, materials processing, water and wastewater, aerospace, building management, energy management, pollution control, and more. Classroom exercises help you practice how to identify and quantify green opportunities, how to implement them, and how to sell them to your management, customers, and investors.

See course schedule for next offering.

Instrumentation and Data Acquisition Systems SECS 4446 (2.4 CEUs/24 hours) Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. The heart of the plant is the process information that is collected: sensors collect and monitor the plant and transmitting devices allow the control or direction of the plant. Signals present in the plant can generally be grouped into either continuous (analog) or event (digital) signals. This class reviews sensors and measuring systems used to monitor process information such as temperature, pressure, level and flow, proximity and other sensors will be discussed. Computer based data acquisition will be covered including:

See course schedule for next offering.

• Analog signal conditioning and filtering • System grounding and ground loops • Single ended vs. differential signals • Common noise rejection & instrumentation and programmable gain amplifiers • Multiplexing signals & analog to digital conversion • Signal quantization & aliasing errors • Nyquist criteria & digital filtering • Alarm processing & data analysis Students will build and run data acquisition systems with simulated process signals. See course schedule for next offering.

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LABVIEW THE PROGRAM

PROGRAM OBJECTIVES

LabVIEW has grown to become the industryleading development environment for data acquisition, test, measurement, control, and analysis applications. National Instruments created LabVIEW graphical programming environment for scientists and engineers to use for rapid design development and deployment of instrumentation and control systems.

Graduates of the certificate program will:

The certificate is an opportunity to develop basic and intermediate LabVIEW skills. This includes the ability to construct moderately complex, modular, well-organized LabVIEW applications. The hands-on exercises build programming skills in areas including data acquisition, instrument control, analysis, archiving, planning and building larger applications as well as Intermediate level issues of memory management, multithreading, and code interface nodes. The Certificate in LabVIEW consists of two required classes totaling 66 hours of lecture and hands-on laboratory instruction. Students who successfully complete both classes will be awarded a Certificate in LabVIEW and 6.6 Continuing Education Units (CEUs). Those who pass the elective CLAD certification exam will receive an additional 0.1 CEU and certification from National Instruments. CLAD Certification University Extended Education is proud to be a National Instruments LabVIEW Academy. Get hands-on training in LabVIEW and prepare for the Certified LabVIEW Associate Developer (CLAD) certification exam. The CLAD is the first step in the three-part NI LabVIEW certification process. This certification indicates a broad working knowledge of the LabVIEW environment, a basic understanding of coding and documentation best practices, and the ability to read and interpret existing code. The optional exam will be offered to those who have successfully completed University Extended Educationâ&#x20AC;&#x2122;s Intermediate LabVIEW.

nderstand fundamental LabVIEW U programming structures and concepts

nderstand the concept of Virtual U Instrumentation (VI) and its implementation via the LabVIEW environment

e familiar with basic and intermediate level B programming concepts

Be familiar with sound programming practices

e able to apply principles of measurement, B control, reporting, analysis, memory management, multithreading and code interface nodes using LabVIEW

e confident of their LabVIEW knowledge in B order to take the CLAD certification exam.

WHO SHOULD ATTEND The Certificate in LabVIEW is designed for: n

lectrical, mechanical, aerospace, civil and E chemical engineers

Software engineers

Scientists

Technicians

ecent engineering graduates seeking R graphical programming skills

hose interested in preparing for the CLAD T certification exam

ELIGIBILITY Students beginning the Certificate in LabVIEW are expected to have prior experience using Windows 95, 98, NT or 2000 operating system. In addition, they should have prior exposure to instrumentation and control hardware or work experience in technology and/or engineering.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Denelle Pankratz, 657.278.2605, dpankratz@fullerton.edu

C ours e S c h e d u l e - Lab V I E W CLASS

Fall 2014

Winter/Spring 2015

Fall 2015

Fundamentals of LabVIEW

F F

Intermediate LabVIEW

F F

Certified LabVIEW Associate Developer (CLAD) Exam (Elective)

FFullerton

657.278.2611

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LABVIEW

THE CLASSES Fundamentals of LabVIEW SECS 4862 (3.6 CEUs/36 hours) Prerequisite: prior experience using Windows Operating System and instrumentation and control hardware. Learn the basics of implementing virtual instrumentation using LabVIEW. Develop test, measurement, data acquisition, instrument control, datalogging, measurement analysis, and report generation applications. Topics include basic LabVIEW programming structures; subroutines; LabVIEW libraries for data acquisition, instrument control, analysis, presentation, and file and network I/O; and planning and implementing modular applications.

Intermediate LabVIEW SECS 4909 (3 CEUs/30 hours) Prerequisite: Fundamentals of LabVIEW. This class takes the basic concepts introduced in the fundamentals class and explores them in more detail. You will acquire the essential skills for developing reliable and useful applications through instructor lead discussion and hands-on exercises and projects in Virtual Instrumentation (VI). Topics include managing VI’s for your application, file I/O, using clusters, handling errors, state machines and good use of PC memory. You will also acquire the knowledge and skills to prepare for the Certified LabVIEW Associate Developer (CLAD) exam. The optional exam will be offered to those who have successfully completed the Intermediate class.

Textbook/Materials: Required - LabVIEW 2009 Student Edition, (LabVIEW v2009) (ISBN 9780132141291). Available at www.titanbookstore.com.

Textbook/Materials: Recommended LabVIEW For Everyone: Graphical Programming Made Easy and Fun, 3rd edition (ISBN 9780131856721). Available at www.titanbookstore.com.

F Lecture: 9 a.m.-2 p.m., Sa, 10/4-11/15 (no mtgs 11/8); 9 a.m.-4 p.m., Sa, 11/22, Fullerton TBA, 7 mtgs Instructor: K. Brubaker, Owner, ATEC Matrix Corporation Class: E147-21182V Fee: $1,250

F Lecture: 9 a.m.-2 p.m., Sa, 12/6-1/24 (no mtgs 12/27, 1/17), Fullerton TBA, 6 mtgs Instructor: K. Brubaker, Owner, ATEC Matrix Corporation Class: E147-21183V Fee: $1,050

Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

ELECTIVE Certified LabVIEW Associate Developer (CLAD) Exam SECS 6699 Prerequisite: Intermediate LabVIEW. This optional exam will be offered to those who have successfully completed the Intermediate LabVIEW class at University Extended Education. Advance registration with National Instruments for the exam will be required. Immediately upon completion of the computerized exam, students will be notified of their status. Those who have passed the exam will receive the CLAD certification directly from National Instruments. See course schedule for next offering.

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HEALTHCARE INFORMATION TECHNOLOGY THE PROGRAM

WHO SHOULD ATTEND

The Health Information Technology for Economic and Clinical Health (HITECH) Act requires all patient medical records to be converted to an electronic format by 2014. Cal State Fullertonâ&#x20AC;&#x2122;s Certificate in Healthcare Information Technology provides an opportunity for professionals with an IT, healthcare, or project management background to prepare for a new career in this field.

Healthcare Risk Management professionals

ealthcare clinical professionals with interest in H Informatics

Nursing or Clinical Analysts

I nformation Technology Analysts interested in the healthcare industry

usiness Analysts with interest in the B healthcare industry

I nformation Technology Architects seeking healthcare industry knowledge

ystems Administrators seeking opportunity in S healthcare industry

I nformation Technology Security Management professional with interest in healthcare industry

The mandate for electronic health record conversion has created a great demand within the healthcare industry. Professionals with strong technical knowledge and healthcare industry savvy can be trained to identify and implement solutions that take into account the complexity of the industry and facilitate a better flow of information. The Certificate in Healthcare Information Technology consists of four required courses totaling 63 hours of lecture and discussion. 6.3 Continuing Education Units will be awarded to the certificate graduate.

PROGRAM OBJECTIVES On completion of this program you will: n

ave a better understanding of healthcare H delivery in the U.S.

e aware of the regulatory/compliance issues B driving healthcare IT

dopt a shared language used by healthcare A professionals and IT experts to analyze, design, and implement IT systems

e able to discuss and analyze the workflow in B care delivery systems

e ready to identify critical decisions in the B development of healthcare IT solutions

e knowledgeable about best practices in B applying healthcare informatics to enhance care

657.278.2611

ELIGIBILITY There are no prerequisites for admittance to this program.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Veronica Martinez, 657.278.3123, vmartinez@fullerton.edu

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HEALTHCARE INFORMATION TECHNOLOGY

THE CLASSES Fundamentals of Healthcare Information Technology SHCS 6884 (1.2 CEUs/12 hours) Prerequisite: none. The Healthcare delivery system in the United States is as complex as it is expansive. Healthcare delivery professionals function in a highly regulated and compliance-driven environment. This class provides a thorough overview of the healthcare system in the United States and examines the role Information Technology (IT) plays in the delivery of care. Participants will gain an understanding of the regulatory and compliance issues pertaining to information technology in various healthcare environments. Moreover, it will set the foundation for the subsequent discussions about Healthcare IT standards and implementations. G Lecture: 7-10 p.m., Th, 9/4-9/25, Garden Grove 151, 4 mtgs Instructor: P. Madero, RHIT, MBA, AHIMA Approved ICD-10 Trainer Class: E147-21209I Fee: $370

Understanding Care Delivery Operations and Processes SHCS 6885 (1.5 CEUs/15 hours) Prerequisite: Fundamentals of Healthcare Information Technology. In order to build a Healthcare Information Technology (HIT) strategy that meets the needs of patients, care providers, administrations, and more, a comprehensive understanding of every stage of the care delivery processes is crucial. Participants in this class will gain a broader perspective of the administrative considerations in the operation of a care-providing organization. After understanding the priorities that often drive HIT decisions, the class will examine, in breadth and in depth, the workflow of primary and secondary care delivery systems such as hospitals, clinics, long-term care, school-based care, etc. The class will allow participants from both the medical and the IT fields to engage in analysis and modeling of healthcare processes and to better understand opportunities available to increase efficiencies using HIT. G Lecture: 7-10 p.m., Th, 10/2-10/30, Garden Grove 151, 5 mtgs Instructor: P. Madero, RHIT, MBA, AHIMA Approved ICD-10 Trainer Class: E147-21210I Fee: $450

C ours e S c h e d u l e - He al t h c are I n f o rm a t i o n Te c h n o lo g y CLASS

Fall 2014

Winter/Spring 2015

Summer 2015

Fundamentals of Healthcare Information Technology G G Understanding Care Delivery Operations and Processes

G G

Healthcare Information Technology System Analysis and Implementation

G G

Applied Healthcare Informatics

G G

GGarden Grove

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HEALTHCARE INFORMATION TECHNOLOGY

Healthcare Information Technology System Analysis and Implementation SHCS 6886 (2.1 CEUs/21 hours) Prerequisite: Understanding Care Delivery Operations and Processes. In developing Healthcare Information Technology (HIT) solutions, professionals from the medical and the IT fields must both understand the possibilities and limitations in order to collaborate effectively. Through better understanding of the principles of system analysis and design, the technological possibilities, and the best practices in implementation, participants will gain the knowledge base and common vocabularies to communicate, problem solve, and create solutions. The class places a strong emphasis on the understanding and implementation of Electronic Health Records and clinical data management. In addition, class discussions will focus on best practices in project management in the healthcare setting. User experience, data security, patient privacy, and medical device integration are also addressed through projectbased exercises to ensure that participants can incorporate the knowledge into their work seamlessly.

Applied Healthcare Informatics SHCS 6887 (1.5 CEUs/15 hours) Prerequisite: Healthcare Information Technology System Analysis and Implementation. The ultimate goal of developing healthcare information technology (HIT) solutions is to facilitate healthcare informatics. Healthcare informatics is the integration of healthcare, information technology, and computer science. Informatics allow for a smoother flow of care delivery information, better communication between different arms of the system, and most importantly, better patient care. Participants in this class will identify the opportunities to enhance care delivery using informatics tools and the data derived. The class will discuss strategies to measure care outcomes using informatics data sets. In addition, data intelligence as it applies to clinical decision support, care assessment, evidence-based protocol, and meaningful-use will be discussed extensively. Finally, the class will discuss the future of healthcare technology, including telemedicine, robotic applications, and virtual reality. See course schedule for next offering.

G Lecture: 7-10 p.m., Th, 12/4-1/29 (no mtgs 12/25, 1/1), Garden Grove 151, 7 mtgs Instructor: P. Madero, RHIT, MBA, AHIMA Approved ICD-10 Trainer Class: E147-21211I Fee: $630

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C++ PROGRAMMING ESSENTIALS THE PROGRAM

WHO SHOULD ATTEND

The Certificate in C++ Programming Essentials is an online program that provides clear hands-on instruction in the C++ programming language. The courses are practically organized instructorlead discussions that are enhanced by individual and collaborative programming assignments. This is a very fast-paced program structured for quick learning so students should expect to do a significant amount of coding. Completion of this comprehensive certificate program will show a balanced mastery of C++ programming skills: emphasizing the important, practical points and an understanding of the common pitfalls. Most importantly, a portfolio of completed projects will demonstrate a proficiency of programming skills that are ready to be applied to the workplace.

Those who need to program in C++

oftware engineers/developers who work with S C/C++ legacy systems

oftware engineers/developers looking to S enter the defense industry

echanical engineers working with C++ M embedded design

The Certificate in C++ Programming Essentials consists of two required courses totaling 54 hours of lectures, lab demonstrations, discussions, coding assignments and projects. A Certificate in C++ Programming Essentials and 5.4 Continuing Education Units will be awarded to those completing the program.

PROGRAM OBJECTIVES

ELIGIBILITY Prior programming experience in a higher-order programming language is a prerequisite for admittance to this program. Additionally, in order to complete programming assignments, it is required that students have access to their own C++ compiler that supports ISO/ANSI standard exception handling, templates, RTTI (Run-Time Type Identification) and STL (Standard Template Library).

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

Upon completion of the certificate program, graduates will be able to: n

nderstand the scope and significance of the U C++ programming language

rite simple structured programs to solve W problems

efine and utilize built-in data types and create D simple abstract data types

evelop object-based programs using classes D as well as be familiar with the standard library and its usage

e comfortable editing, compiling, and linking B C++ (console) programs with at least two different compilers

isplay a portfolio of C++ code samples and D programming assignments

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C++ PROGRAMMING ESSENTIALS

THE CLASSES

Intermediate C++

Fundamentals of C++ SECS 6896 (2.7 CEUs/27 hours) Prerequisite: programming skills in a highorder programming language. This ninesession course introduces students to the C++ programming and development environment, using Microsoft’s Visual C++ Express and GNU’s g++ over Cygwin, and how to develop and codify well-formed C++ programs. Topics include control structures, numeric and Boolean expressions, functions, arrays, standard vectors, pointers & references, standard strings, iterators, and C++’s pre-processor. Through carefully guided course work, live code examples, collaborative online group discussions, and realworld programming assignments, students will acquire broad fundamental C++ programming knowledge and skills. Textbook/Materials: Required - C++ How to Program, 9th edition (ISBN 9780133378719) and C++ Primer, 5th edition (ISBN 9780321714114). Available at www.titanbookstore.com.

SECS 6897 (2.7 CEUs/27 hours) Prerequisite: Fundamentals of C++ or equivalent experience. This nine-session course builds upon C++ fundamental concepts and a more in-depth treatment of the Standard Template Library’s iterators, sequential and associative containers, and generic algorithms. The course will dive deeper into classes and data abstractions to form the foundation of objectbased programming. Microsoft’s Visual C++ 2008 Express and GNU’s g++ over Cygwin are used to teach students how to develop and codify well-formed C++ programs. Through carefully guided course work, live code examples, collaborative on-line group discussions and real-world programming assignments, students will acquire intermediate C++ programming knowledge and skills centered on the STL and object-based programming. See course schedule for next offering.

O Online: 9/29/14-2/16/15 Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21200W Fee: $1,335 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

C ours e S c h e d u l e - C + + P ro g ra m m i n g Es s e n t i al s CLASS Fundamentals of C++

Fall 2014

Winter/Spring 2015

O O

Intermediate C++ O OOnline

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CERTIFICATE IN

C++ PROGRAMMING ADVANCED TOPICS THE PROGRAM The Certificate in C++ Advanced Topics provides clear hands-on instruction in the more advanced topics of the C++ programming language. There are significant out-of-class coding and reading assignments to help to ensure applied learning. Completion of this comprehensive certificate program will show a balanced mastery of C++ programming skills: emphasizing the important, practical points and an understanding of the common pitfalls. Most importantly, students will have a portfolio of completed projects which will demonstrate a proficiency of programming skills that are ready to be applied. The Certificate in C++ Advanced Topics consists of two required courses totaling 48 hours of online lecture, discussions, individual and collaborative programming assignments and projects. Upon completion of the program a Certificate in C++ Advanced Topics and 4.8 Continuing Education Units (CEUs) will be awarded.

PROGRAM OBJECTIVES Upon completion of the certificate program, graduates will be able to: n

Program proficiently and effectively in C++

ork with objects, classes and user-defined W data abstractions using the Boost and Standard Template Libraries

se generic algorithms, functors and U exception handling

isplay a portfolio of C++ code samples and D programming assignments

Review and resolve issues with C++ code

THE CLASSES Advanced C++ Programming SECS 6622 (2.4 CEUs/24 hours) Prerequisite: Intermediate C++ Programming. Additionally, in order to complete programming assignments, it is required that students have access to their own C++ compiler that supports ISO/ANSI standard exception handling, templates, RTTI (Run-Time Type Identification) and STL (Standard Template Library). This intense eight-session course builds upon the intermediate knowledge and moves into the more advanced concepts of object-orientated programming. Topics include inheritance, polymorphism, reference counting and smart pointers. Students will work through generic programs using templates and function objects. Course features classroom lectures, live code examples, collaborative online group discussions and real-world programming assignments. To be offered in a future term.

Applied C++ Programming SECS 6898 (2.4 CEUs/24 hours) Prerequisite: Advanced C++ Programming. This intense eight-session course will build on the advanced skills in order for students to develop in-depth skill in exception handling and generic programming using common patterns, including policy-based design and multi-threaded concurrency. Topics include: patterns, templates, policy-based class design, runtime type identification (dynamic cast, type id) concurrency, multi-tasking overview, multithreaded design concepts, “What’s New?” in C++ as well as the Boost Library. To be offered in a future term.

WHO SHOULD ATTEND n

Those who need to develop C++ applications

oftware engineers/developers who work with S C/C++ legacy systems

oftware engineers/developers looking to S enter the defense industry

echanical engineers working with C++ M embedded design

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

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CERTIFICATE IN

GEOGRAPHIC INFORMATION SYSTEMS THE PROGRAM

PROGRAM OBJECTIVES

GIS is a computer-based methodology for collecting, analyzing, modeling and presenting geographic data for a wide range of applications. The proliferation of desktop hardware and software has made these systems an important tool in our day-to-day lives. GIS data and the people trained in these methodologies and applications are becoming integral components in nearly every type of business and government service. The GIS professional must be competent in integrating geography, data and systems to solve a wide range of problems for business, healthcare, insurance, law enforcement and other industries.

At the conclusion of the certificate program, graduates will be able to:

An important component of this program is the project which will be introduced in the first course and carried through the entire certificate program. Certificate graduates will have a completed project portfolio to demonstrate skills developed in the courses. The Certificate in Geographic Information Systems consists of four courses totaling 84 hours of lecture and hands-on computer lab experience. The certificate graduate will receive 8.4 Continuing Education Units (CEUs).

rovide a general definition and understanding P of the key concepts and topics of GIS including a brief history of the industry;

nderstand the major components of a U Geographic Information System including hardware, software and data;

I dentify the role and functions of the GIS Specialist in both the public and private sectors;

nderstand GIS database principles and build U a GIS database, data type and data sources;

nderstand the fundamentals of ArcGIS and U its related applications; and

omplete a capstone project integrating C the studentâ&#x20AC;&#x2122;s GIS knowledge and skills accumulated over the course of the certificate program.

WHO SHOULD ATTEND n

ecent Baccalaureate graduates across many R disciplines

mployees of organizations either utilizing or E planning to utilize GIS

Career changers - IT Professionals

Retirees - second career

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

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GEOGRAPHIC INFORMATION SYSTEMS For in-class offerings of the Geographic Information Systems classes see page 17. We believe that students would benefit from remaining in their selected learning format (online or in-classroom) throughout the duration of the certificate program. Please take this into consideration when selecting your classes.

THE CLASSES

accessing quality and querying that data using ArcGIS software.

Introduction to GIS

Textbook/Materials: Required - 1. Getting to Know ArcGIS Desktop, Third Edition. (ISBN 9781589483088); Available at www.titanbookstore.com. ArcGIS Software version 10.1

SBAE 5682 (1.8 CEUs/18 hours) Prerequisite: a basic working knowledge of the Windows Operating System and the Internet is highly recommended. In this class you are introduced to GIS and how it is used in today’s world. This class will provide a comprehensive overview of GIS including the major components of hardware, software, data and the identification of the skills required of a successful GIS Specialist. You are introduced to ArcGIS software which you will be using throughout the certificate program. You will gain an understanding of the profession and examine the role and functions of the GIS Specialist in a broad range of industries.

O Online: 11/27-12/21 Instructor: K. Underhill, GIS/ Database Supervisor, Orange County Water District Class: E147-21163W Fee: $865 Note: Only the 10.1 version of the third edition of the book will be accepted for this course. Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

Textbook/Materials: Required - 1. Getting to Know ArcGIS Desktop, Third Edition. (ISBN 9781589483088). Available at www.titanbookstore.com. ArcGIS Software version 10.1

GIS Analysis and Map Design SBAE 6920 (2.4 CEUs/24 hours) Prerequisite: GIS Data and Formats. Students will continue to build on GIS concepts and methodologies learned utilizing the mapping process introduced in previous classes. Key cartographic terms and concepts will be introduced as students learn to develop robust and purposeful maps for analysis and problem solving.

O Online: 9/15-10/26 Instructor: K. Underhill, GIS/ Database Supervisor, Orange County Water District Class: E147-21104W Fee: $655 Note: Only the 10.1 version of the third edition of the book will be accepted for this course. Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

See course schedule for next offering.

GIS Project SBAE 6921 (1.8 CEUs/18 hours) Prerequisite: GIS Analysis and Map Design or completion of the three previous classes in this certificate program. This capstone course is conducted in a laboratory environment allowing individuals hands-on experience through use of available data utilizing ArcGIS software. Students using GIS technology will learn and analyze both spatial and arbitrary data, map this data and appropriately present the mapped outcomes.

GIS Data and Formats SBAE 6919 (2.4 CEUs/24 hours) Prerequisite: Introduction to GIS or equivalent experience. Using existing data students will gain an understanding of GIS database principles, the differences between spatial and arbitrary data and the sources for these types of data. Students will learn through handson experience the process of acquiring data,

See course schedule for next offering.

C ours e S c h e d u l e - Ge o g rap h i c I n f o rm a t i o n S y s t e m s ( Online ) CLASS

Fall 2014

Introduction to GIS

GIS Data and Formats

Winter/Spring 2015

GIS Analysis and Map Design

GIS Project

OOnline

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GEOGRAPHIC INFORMATION SYSTEMS For online offerings of the Geographic Information Systems classes see page 16. We believe that students would benefit from remaining in their selected learning format (online or in-classroom) throughout the duration of the certificate program. Please take this into consideration when selecting your classes.

THE CLASSES

Introduction to GIS SBAE 5682 (1.8 CEUs/18 hours) Prerequisite: a basic working knowledge of the Windows Operating System and the Internet is highly recommended. In this class you are introduced to GIS and how it is used in todayâ&#x20AC;&#x2122;s world. This class will provide a comprehensive overview of GIS including the major components of hardware, software, data and the identification of the skills required of a successful GIS Specialist. You are introduced to ArcGIS software which you will be using throughout the certificate program. You will gain an understanding of the profession and examine the role and functions of the GIS Specialist in a broad range of industries.

See course schedule for next offering.

C ours e S c h e d u l e - Ge o g rap h i c I n f o rm a t i o n S y s t e m s ( In clas s ro o m) CLASS

Winter/Spring 2015

Introduction to GIS

GIS Data and Formats

GIS Analysis and Map Design GIS Project GGarden Grove

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CERTIFICATE IN

JAVA DEVELOPMENT THE PROGRAM

PROGRAM OBJECTIVES

The Certificate in Java Development provides an opportunity to develop skills that are in demand in a variety of service and manufacturing industries. Job opportunities such as Java Software Developer, Java Script Developer, Java Coder and Java Scripter need a firm foundation in Java programming skills.

Graduates of the Certificate in Java Development will be able to:

The Certificate in Java Development is a handson instructor-led program that is designed to give application developers effective, real-world skills. It is especially appropriate for students who want to enhance their developer skills with cutting edge technologies to improve their career potential and opportunities for salary increases, as well as job role changes and promotions. These courses will enable you to engage in rapid development of Java applications and web services. You will learn to design, implement, deploy, and maintain secure web services and web service clients using Java technology components and platform. These courses are offered real-time remote (CA time) via web conferencing. The Certificate in Java Development consists of two required courses totaling 72 hours of lectures, lab demonstrations, discussions, coding assignments and projects. A Certificate in Java Development and 7.2 Continuing Education Units will be awarded to those completing the program.

Program in Java

nderstand the Java architecture, syntax, U interface, packages and complier

ork with Java Development ToolKit, objectW orientated designs and GUI development

emonstrate skills in UML, JavaBeans and D EJBs

nderstand and work with JDBC, Servlets and U other move advanced Java techniques

Write real-life Java applications

WHO SHOULD ATTEND The Certificate in Java Development is designed for students who: n

Want to develop Java applications

ave programming experience in languages H other than Java

ant to improve their career potential and W improve opportunities for salary increases

ant to prepare for job changes and W promotions

ELIGIBILITY Previous programming experience and familiarity with Object-Orientated analysis and design.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

C ours e S c h e d u l e - Java D e ve l o p m e n t CLASS Java Development - Part I

Fall 2014

Winter/Spring 2015

Java Development - Part II

Summer 2015

W W

WWebinar (Adobe Connect)

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JAVA DEVELOPMENT

THE CLASSES Java Development - Part I SECS 6019 (3.6 CEUs/36 hours) Prerequisite: programming experience required; familiarity with Object-Oriented analysis/ design recommended. Java is a leading programming language used by software engineers and programmers to develop smallscale, Web-based applications and large-scale, distributed applications. This class will provide an introduction to the Java programming language. You will learn the Java architecture, syntax, interfaces, packages, compiler, Java Development ToolKit (JDT), Object-Oriented design concepts and Graphical User Interface development. You will obtain hands-on experience developing a Java application.

Java Development - Part II SECS 6024 (3.6 CEUs/36 hours) Prerequisite: Java Development - Part I. This hands-on class will enable you to build your Java programming skills and explore more advanced Java programming concepts and techniques. This class covers multi threading, file I/O, networking, JDBC, Servlets and JavaBeans. You will acquire skills in programming more advanced Java techniques such as JavaBeans and EJBs in addition to learning Unified Markup Language (UML). You will obtain hands-on experience developing a Java application. By the completion of this class, you will be able to write real life Java applications. See course schedule for next offering.

Textbook/Materials: Required - Java: How to Program, 9th edition (13-digit ISBN 9780132575669). Available at www.titanbookstore.com W Lecture: 6-9 p.m., M, 9/8-11/24, Adobe Connect, 12 mtgs Instructor: A. Shahindoust, M.S., Engineering Manager, Toshiba America Business Solutions, Inc. Class: E147-21186W Fee: $1,230 This program is held in a live online Web Conference format. Students must have headset with microphone to use with Adobe Connect. If your course materials are located on Titanium, Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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CERTIFICATE IN

MICROSOFT ACCESS THE PROGRAM

THE CLASSES

ONLINE - Microsoft Access 2010 is here! If you have used one of the older versions or if this is your first exposure to Access, this is where you will find the essential information you need for your Access projects.

Equivalence Exam for Fundamentals of Microsoft Access

These online courses are designed to help you get up to speed quickly and easily. The userfriendly format gives you the opportunity to learn at your own pace - building and practicing skills that you need. Yet, unlike many online classes, you have direct access to an instructor who will guide you through creating databases, forms, reports and queries, and will be available to answer your questions. Textbook/Materials: Required for all Microsoft Access classes in this program - New Perspectives on Microsoft Access 2010, Comprehensive (13 digit ISBN 9780538798471). Available at www.titanbookstore.com. The Microsoft Access Certificate consists of three classes totaling 51 hours of lecture and hands-on instruction. The certificate graduate will receive 5.1 Continuing Education Units.

ELIGIBILITY This program is designed for anyone who wants to become a Microsoft Access power-user, as well as self-taught Microsoft Access users seeking to refine their skills. Students beginning the program are required to be proficient in using the Microsoft Windows Operating System. It is helpful if you are also proficient in another Microsoft Office application such as Microsoft Excel.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Jennifer Cannon-Gray, 657.278.2761, jcannon-gray@fullerton.edu

SECS 8007 Prerequisite: none. An equivalence exam is available for students who want to begin the program at the Intermediate Microsoft Access class. A passing score on this exam is required for all students who want to waive the Fundamentals of Microsoft Access class requirement. This exam enables University Extended Education to objectively evaluate an individual’s prior work experience and/or training obtained from another institution. Registration is required for the equivalence exam, and it may be taken twice. Please bring picture identification. For exam appointment please call Mimi Lawson, 657.278.3313 or email mlawson@fullerton.edu. Lecture: 8/18-9/5, Fullerton Class: E147-21208W Fee: $85

Fundamentals of Microsoft Access SECS 4537 (1.5 CEUs/15 hours) Prerequisite: students beginning the program are required to be proficient in using the Microsoft Windows operating system. It is helpful if you are also proficient in another Microsoft Office application such as Microsoft Excel. ONLINE In this class, you will learn the fundamentals of Microsoft Access 2010, a powerful database management application. Microsoft Access provides tools for collecting, retrieving, storing and presenting data. You will be introduced to the concepts of relational databases and how Microsoft Access differs from similar software applications.Topics include: • Database concepts • Designing databases • Creating queries • Defining and filtering criteria for queries • Creating forms and reports • Designing and modifying tables Textbook/Materials: See program information. O Online: 9/8-10/12 Instructor: G. Habicht, M.B.A., Consultant Class: E147-21179W Fee: $398 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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MICROSOFT ACCESS

Intermediate Microsoft Access

Advanced Microsoft Access

SECS 4238 (1.8 CEUs/18 hours) Prerequisite: Fundamentals of Microsoft Access. In this online class you will develop the intermediate knowledge and skills to create, administer and use databases in Microsoft Access 2010. You will also learn more advanced elements of custom forms and reports, how to use queries more efficiently, how to link Microsoft Access to other software programs and how to integrate Microsoft Access and the World Wide Web including importing HTML files. Additional topics include:

SECS 4239 (1.8 CEUs/18 hours) Prerequisite: Intermediate Microsoft Access. More advanced techniques for Microsoft Access power-users are covered in this online class, through lectures and hands-on laboratory exercises. The focus will be on query wizards, briefcase replication, documentor, macros, an introduction to Visual Basic and data access objects (DAO). Other topics include:

• Using HTML files as Access objects or tables • Hyperlinks forms • Wizards report • Wizards lookup • Wizards custom forms • Custom reports • Embedding charts Textbook/Materials: See program information. O Online: 10/13-11/23 Instructor: G. Habicht, M.B.A., Consultant Class: E147-21291W Fee: $477 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

• Briefcase replicas • Action queries • Joining tables • Switchboards • Macros dialog boxes • Custom toolbars Textbook/Materials: See program information. O Online: 1/5-2/8 Instructor: G. Habicht, M.B.A., Consultant Fee: $477 Please check our website mid-October for registration information for this class. Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

C ours e S c h e d u l e - M ic ro so f t A c c e ss CLASS

Fall 2014

Intersession 2015 Winter/Spring 2015

Equivalence Exam for Fundamentals of Microsoft Access FG

Fundamentals of Microsoft Access

Intermediate Microsoft Access

Advanced Microsoft Access

O O

FFullerton GGarden Grove OOnline

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CERTIFICATE IN

PERL PROGRAMMING THE PROGRAM

WHO SHOULD ATTEND

Perl is a stable, cross-platform programming language that is popular for writing everything from system utilities and administration, web programming, application development and especially text processing. Perl combines the power and ease of use of a number of popular UNIX tools, including sed, awk and the C programming language. Perlâ&#x20AC;&#x2122;s interface allows integration with third-party databases such as Oracle, Sybase, MySQL and others.

Application developers

Programmers

Software developers

IT managers and directors

Individuals seeking to be engineers

Systems analysts

Business analysts

In these hands-on programming courses, you will learn about the Perl scripting language, using associative arrays, network communication and database integration. Advanced topics such as the object-oriented nature of Perl, integrating other tools in Perl scripts and writing functions are also covered. These courses are offered real-time remote (CA time) via web conferencing. The Certificate in Perl Programming consists of two required courses totaling 48 hours of lectures, lab demonstrations, discussions, coding assignments and projects. A Certificate in Perl Programming and 4.8 Continuing Education Units will be awarded to those completing the program.

ELIGIBILITY Students beginning the Certificate in Perl Programming are not required to have programming experience, but experience with Windows, UNIX or Linux is expected. Experience with C programming language or any of the UNIX shell languages will also be helpful.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

PROGRAM OBJECTIVES Graduates of the certificate program will: n

ave a working knowledge of Perl H programming

e able to program effectively and efficiently B in Perl

se Perl scripting language on different U platforms

e able to collect information, search for B strings, and produce complex reports

I ntegrate other tools in Perl scripts and write CGI scripts

e ready to be a productive member of an B application development team

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PERL PROGRAMMING

THE CLASSES

Advanced Perl Programming

Introductory Perl Programming SECS 5354 (2.4 CEUs/24 hours) Prerequisite: see “Eligibility.” You will learn the basic features of Perl and gain experience in writing typical applications. Included is a comprehensive overview of the Perl program structure and hands-on practice in installing Perl. Also covered will be File I/O & Control statements, reading processes, using functions and writing subroutines, modules and packages. You will also address advanced topics and using Perl as a “glue language”. You will experience hands-on practice with object-orientated Perl, debugging and creating scripts.

SECS 5355 (2.4 CEUs/24 hours) Prerequisite: Introductory Perl Programming. In this class, you will build on the foundation created in Introductory Perl. You will use a number of popular modules from the CPAN sites. These modules, as well as hundreds of others, are what make Perl so powerful. The use of DBI & DBD, CGI & LWP, Perl Tk, GD, ExtUtil will be covered in detail and example programs will be reviewed in class. Web services, network programming and XML round out the discussion of Perl as a development tool for the Web. See course schedule for next offering.

See course schedule for next offering.

C ours e S c h e d u l e - Pe rl P ro g ra m m i n g CLASS

Winter/Spring 2015

Winter/Spring 2016

Introductory Perl Programming

W W

Advanced Perl Programming

W W

WWebinar (Adobe Connect)

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CERTIFICATE IN

USER EXPERIENCE AND CUSTOMERCENTERED DESIGN THE PROGRAM

PROGRAM OBJECTIVES

The Certificate in User Experience and Customer-Centered Design is the result of collaboration among an Advisory Board composed of university faculty and industry professionals with expertise in Customer/ User Experience, the Department of Computer Science and University Extended Education. This program of six required classes has been designed to give participants an applied understanding of the concepts, practical knowledge and skills necessary to user-centered design in todayâ&#x20AC;&#x2122;s world.

Graduates of this certificate program will:

The certificate will address the emerging trend of Customer/User Experience, a userfocused business process intended to further organizational and business goals as well as performance by integrating cross-disciplinary research, design, and usability testing methodologies to elicit effectual end-user interactions and satisfaction with a companyâ&#x20AC;&#x2122;s products. The program will focus on establishing knowledge of the fundamental elements which comprise Customer/User Experience, beginning with the understanding the importance of usercentered thinking, justification through research, planning, design implementation and usability assurance processes as well as the importance of developing a solid business case and a presentation portfolio.

ain an understanding of the fundamental G principles and functions in Customer/User Experience and its relationship to humancentered research and usability assurance

nderstand and justify the business case and U architecture that enables user-centered design implementation

ain an understanding of the role and G relevancy of human-centered research in the user-centered design process

I dentify and discuss best practices in the gathering and documentation of user-centered data

nderstand and apply the principles and U methods of user-centered design

nderstand the use of and application of U wireframing and prototyping methods in a user-centered design context

ain an understanding of the principal G elements, methods and concepts of usability testing and its role in Customer/User Experience

evelop a portfolio and the presentation skills D needed to tell the accompanying story

The Certificate in User Experience and Customer-Centered Design consists of six required courses totaling 98 hours of lecture and discussion. 9.8 Continuing Education Units will be awarded to the certificate graduate.

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USER EXPERIENCE AND CUSTOMER-CENTERED DESIGN

WHO SHOULD ATTEND n

Business Analysts and Consultants

usiness Intelligence/Web Analytics B Professionals

ustomer Relationship Management C Practitioners

ecision-maker, Executive and Manager- Level D Individuals

Human Factors Practitioners

Industrial and Product Design Practitioners

Information Architects

Interaction Designers

Library Science Practitioners

Medical Device and Appliance Designers

Mobile Applications Developers

rganizations seeking training for employees O and employee teams

Product Managers

roject Team Leaders/Project Managers/ P Scrum Masters

Software and Application Developers

Software Engineers

Technical Writers

Usability Analysts/Researchers

Visual/Graphic/User Interface Designers

Website Developers and Administrators

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

THE CLASSES Introduction to UX and UX Research SECS 6952 (1.5 CEUs/15 hours) Prerequisite: none. Customer/User Experience– the crafting of effectual interactions between users and products or technology–has emerged as one of the fastest growing specializations in today’s business world. Increasingly, organizations are recognizing the value and need to invest in user-centered design and usability testing to gain competitive advantages and increase profitability. This class will provide individuals with an introduction to the varied disciplines, methods and sound business principles that comprise a user-centered design process. Individuals will explore the evolution of this specialization, the relationship between elements of User Experience such as humancentered research, Human Factors engineering, information architecture, interaction design and usability principles. Using real-world examples, class discussions will also examine the make-up and implementation of a user-centered process within a business or goal-driven organization. Textbook/Materials: Required: Research Methods in Human-Computer Interaction (ISBN 9780470723371). Available at www.titanbookstore.com O Online: 9/8-10/12 Instructor: S. Kelly Class: E147-21293Z Fee: $650 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

C ours e S c h e d u l e - U s e r Ex p e ri e n c e an d C u st o m e r- Ce nt e re d De s ign CLASS

Fall 2014

Winter/Spring 2015

Introduction to UX and UX Research

O G

Analysis and Planning for User-Centered Design

O G

User-Centered Design for Web and Mobile Interfaces

O G

Summer 2015

Prototyping User-Centered Design Solutions

Concepts and Practices in Usability Testing

G G

Selling Customer Experience and User-Centered Design to Management

GGarden Grove O Online

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USER EXPERIENCE AND CUSTOMER-CENTERED DESIGN

Analysis and Planning for User-Centered Design

User-Centered Design for Web and Mobile Interfaces

SECS 6796 (1.2 CEUs/12 hours) Prerequisite: none. Whether designing websites, applications or medical device interfaces, the process of evoking a positive Customer/User Experience begins with a well-planned usercentered design methodology based upon an understanding of the people who will use the product, supported by solid, well-scrutinized user data. This course will focus on foundational research - the different types and when to use each. Students will learn how to plan and conduct the common types as well as analyze the data gathered. Additionally, the course will touch on user research techniques that pertain to the early phases of design.

SECS 6953 (1.5 CEUs/15 hours) Prerequisite: none. This course is an introduction to Information Architecture. It will provide an in-depth look at the key principles used to create low fidelity prototypes - wireframes - for web and mobile interfaces. Individuals first will learn the methods to determine what information they need in their designs and how best to organize this information. Then they will learn how to create wireframes that reflect these content decisions for both website and mobile applications. There will be a heavy emphasis on the practicum portion to give real-world experience with these skills.

O Online: 10/20-11/16 Instructor: H. Bienstock Class: E147-21292Z Fee: $520 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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Textbook/Materials: Required: 1- The Web Designer’s Roadmap. (ISBN: 9780987247858), 2- Mobile First. (ISBN: 9781937557027). Available at www.titanbookstore.com O Online: 12/1-1/18 Instructor: W. Eichenbaum Class: E147-21294Z Fee: $650 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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USER EXPERIENCE AND CUSTOMER-CENTERED DESIGN

Prototyping User-Centered Design Solutions SECS 6803 (1.8 CEUs/18 hours) Prerequisite: User-Centered Design for Web and Mobile Interfaces. In order to effect skillful execution of a design solution, Customer/User Experience practitioners must learn to apply theory and technique at the earliest stages of design exploration. In this course, students will focus on the practical application of usercentered design principles to the business world and how they can be incorporated into the product development lifecycle. Students will also participate in a goal mapping exercise to create a common understanding of both user and business needs. Additionally, students will build upon key concepts and methods and apply important hands-on wireframing and prototyping methods using real-world tools and techniques. The focus of this course is to provide individuals with demonstrable skills and solid understanding of the prototyping process. See course schedule for next offering.

Concepts and Practices in Usability Testing SECS 6808 (1.8 CEUs/18 hours) Prerequisite: none. Usability assurance methods employed throughout the design, optimization, and assessment phases of product or service development offer the Customer/ User Experience practitioner the tools to assess the efficacy of a product’s design elements and users’ perceptions of benefit. This course closely examines the varied components of usability test design, implementation, and analyses and reporting of actionable results. Additionally, focus will be on the fundamentals of usability testing using research and the application of principles and techniques through real-world examples. See course schedule for next offering.

Selling Customer Experience, User-Centered Design and Your Portfolio SECS 7031 (2 CEUs/20 hours) Prerequisite: Analysis and Planning for UserCentered Design, Concepts and Practices in Usability Testing, Introduction to UX and UX Research, Prototyping User-Centered Design Solutions, User-Centered Design for Web and Mobile Interfaces. The purpose of this course is to put everything the student has learned together and create the business case for management to invest in user-centered design and customer experience and to create a portfolio to present the student’s work to current or future employers. Development of a business case is a crucial step that is ignored by too many professionals in the field who feel that exciting designs or carefully crafted experiences should sell themselves. Students must be able to demonstrate both the financial cost to the business of having a poor design or experience as well as the financial benefit of the change that is proposed. The goal is to sell management on the idea that the time, resources, and money spent on designing and creating the solution is a business investment rather than an expense. Development of a good portfolio is equally crucial. This gives students an opportunity to showcase their skills, demonstrate their thinking and convey their work style by telling their portfolio story. Students will learn what is a makes-up a good portfolio, how to present their portfolio and how to listen and respond to client feedback. Textbook/Materials: Required: The Customer Experience Revolution: How Companies Like Apple, Amazon and Starbucks Have Changed Business Forever, 2012 (ISBN: 9780982664469). Available at www.titanstore.com G Lecture: 9 a.m.-3 p.m., Sa, 9/6-9/27, Garden Grove 160, 4 mtgs Instructor: G. Gardner, Chief Customer Experience Strategist, Human Factors Research, Inc. Class: E147-21295Z Fee: $860 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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CERTIFICATE IN

PROJECT MANAGEMENT THE PROGRAM

PROGRAM OBJECTIVES

Would you like to develop a portfolio that demonstrates and validates your project management knowledge and capabilities? In the Project Management Certificate classes, experienced project managers will guide you step-by-step through all aspects of the completion of a â&#x20AC;&#x153;virtual projectâ&#x20AC;?. This project begins in the first class of the Certificate in Project Management Certificate and goes through the final class.

Graduates of the certificate program will have a project portfolio to validate their knowledge and be able to: n

Understand what a project is

Develop a project plan

nderstand how to assure the quality of the U project

Communicate effectively to stakeholders

The focus of the Project Management Certificate is the application of knowledge, and interpersonal skills along with the project management cycle. The certificate program is offered in collaboration with the Project Management Institute (PMI), Orange County Chapter, Inc.

Develop a reasonable/achievable schedule

Manage cost and resources

easure project progress/deliverables/ M performance

Achieve project goals

On completion of the final class, you will have a substantial portfolio that includes all aspects of your work managing the virtual project. Several certificate graduates report successfully using this portfolio to help them get project management jobs.

resent project outcomes to managers/ P executives

PROGRAM FEATURES Instructors are highly qualified experts in the industry with theoretical knowledge and practical project management experience.

The Certificate in Project Management Certificate consists of six required courses totaling 81 hours. The certificate graduate will receive 8.1 Continuing Education Units (CEUs).

WHO SHOULD ATTEND

Textbook/Materials: Required - A Guide to the Project Management Body of Knowledge, 5th edition (ISBN 9781935589679). Available at www.titanbookstore.com.

I ndividuals who are considering project management as a career choice

ewly appointed project managers, leaders or N schedulers wanting to gain skills

anagers and supervisors responsible for M organizational projects

roject team members, coordinators, analysts P and sponsors

Program and product managers

C ours e S c h e d u l e - Pr o j e c t M an a g e m e n t CLASS

Fall 2014

Intersession 2015

Winter/Spring 2015

Project Management Overview

Managing Procurement, Planning and Risk in Projects

Managing Quality and Communications in Projects

Project Management Skills in Time and Cost Management

Project Execution and Control: Putting it all Together

Project Evaluation and Closure

Managing Projects with MS Project (Level I)

Managing Projects with MS Project (Level 2)

GGarden Grove

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PROJECT MANAGEMENT

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Jennifer Cannon-Gray, 657.278.2761, jcannon-gray@fullerton.edu

THE CLASSES Project Management Overview SBAE 5119 (1.2 CEUs/12 hours) Prerequisite: none. Management experts estimate that as much as 50 percent of work is done in the form of a project. However, many managers have had no formal experience or training in the field. Consequently, projects may have no clear starting or ending point. But even more importantly they may have no clear definition of what is to be accomplished, the time constraints or the budget. Overview of Project Management is designed to help you develop an understanding of the field of project management and terminology peculiar to the project management field. You will also begin to discuss project management processes. Textbook/Materials: Textbook/Materials: Required - A Guide to the Project Management Body of Knowledge, 5th edition (ISBN 9781935589679). Available at www.titanbookstore.com. G Lecture: 6:30-9:30 p.m., TTh, 9/16-9/25, Garden Grove 257, 4 mtgs Instructor: A. Ghotbi, Senior Business Analyst, Datron World Communications Class: E147-21098F Fee: $415

Managing Procurement, Planning and Risk in Projects SBAE 5772 (1.5 CEUs/15 hours) Prerequisite: Project Management Overview. Developing a project plan, which may go through several iterations, should result in a coherent document that includes strategic planning and can be used to guide both the project execution and project control. Project planning must be systematic, flexible enough to handle unique activities, disciplined and capable of accepting multifunctional inputs. Planning must be performed throughout the life of the project and must completely define all work required. Project procurement involves identifying and managing the supply chain successfully while also administering the contracts. Managing risk factors occurs throughout the project with

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the objective of increasing positive events and minimizing the impact of negative events. Textbook/Materials: see program information. G Lecture: 6:30-9:30 p.m., TTh, 9/30-10/14, Garden Grove 257, 5 mtgs Instructor: A. Ghotbi, Senior Business Analyst, Datron World Communications Class: E147-21106F Fee: $520

Project Management Skills in Time and Cost Management SBAE 5121 (1.5 CEUs/15 hours) Prerequisite: Managing Procurement, Planning and Risk in Projects. Project time management involves sequencing of all project activities to support the development of a realistic and achievable schedule. Project cost management ensures that the project is completed within the approved budget and is primarily concerned with the cost of the resources needed to complete project activities. Textbook/Materials: see program information. G Lecture: 6:30-9:30 p.m., TTh, 10/23-11/6, Garden Grove 257, 5 mtgs Instructor: I. Khan Class: E147-21099F Fee: $520

Managing Quality and Communications in Projects SBAE 5122 (1.5 CEUs/15 hours) Prerequisite: Project Management Skills in Time and Cost Management. Project quality management includes all the planned and systematic activities required to ensure that the project will meet the objectives for which it was undertaken and includes quality planning, quality assurance and quality control. Communications management ensures timely and appropriate generation, collection, dissemination, storage and ultimate disposition of project information. It also provides the critical link among people, ideas and information. The impact that quality and communications management have on a project will be discussed. Textbook/Materials: see program information. G Lecture: 6:30-9:30 p.m., TTh, 11/13-12/4, Garden Grove 257, 5 mtgs Instructor: C. Fong Class: E147-21100F Fee: $520

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PROJECT MANAGEMENT

Project Execution and Control: Putting it all Together SBAE 5188 (1.5 CEUs/15 hours) Prerequisite: Managing Quality and Communications in Projects. Controlling activities in project management consists of measuring progress toward project objectives, evaluating what needs to be done and taking the necessary corrective action. Project managers are responsible for ensuring accomplishment of organizational goals and objectives. Project execution involves the implementation and carrying out (through others) of the approved project plans that are necessary to achieve or exceed objectives. Project execution and control will be topics of discussion in this class. Textbook/Materials: see program information. G Lecture: 6:30-9:30 p.m., TTh, 1/6-1/20, Garden Grove TBA, 5 mtgs Instructor: A. Frierson Fee: $520 Please check our website mid-October for registration information for this class.

Project Evaluation and Closure SBAE 4820 (0.9 CEUs/9 hours) Prerequisite: Project Execution and Control: Putting it all Together. This class addresses document retention and project closure. Archiving documents on completion of each phase of the project facilitates the retention of vital information, including documents that: record/analyze project performance; show customer requirements and deliverables; and/or provide important project details. Textbook/Materials: see program information. G Lecture: 6:30-9:30 p.m., TTh, 1/22-1/29, Garden Grove TBA, 3 mtgs Instructor: A. Ghotbi, Senior Business Analyst, Datron World Communications Fee: $315 Please check our website mid-Novermber for registration information for this class.

ELECTIVES

Managing Projects with MS Project (Level I) SBAE 7012 (0.6 CEUs/6 hours) Prerequisite: Managing Procurement, Planning and Risk in Projects. Microsoft Office Project 2010 is a robust project management software tool that helps project managers to plan and manage projects effectively and efficiently. This accelerated course is intended to provide project management practitioners with general introductory-level understanding of how to: create and define new project plans, define project properties, create project and resource calendars, create various resource types, enter and establish dependencies between tasks, assign resources to tasks, enter task duration estimates, set constraints and deadlines, and to view project data using Office Project 2010 views and tables. G Lecture: 6:30-9:30 p.m., TTh, 10/16-10/21, Garden Grove 259, 2 mtgs Instructor: A. Ghotbi, Senior Business Analyst, Datron World Communications Class: E147-21176F Fee: $150

Managing Projects with MS Project (Level 2) SBAE 7013 (0.6 CEUs/6 hours) Prerequisite: Managing Projects with MS Project (Level I) or equivalent. Microsoft Office Project 2010 is a robust project management software tool that helps project managers to plan and manage projects effectively and efficiently. This accelerated course builds on the skills developed in the Level 1 course. It is intended to provide project management practitioners with fundamental understanding of how to create a project plan template, create a master project plan, insert objects in a project plan, link documents to a project plan, share resources across multiple project plans, insert a subproject, set a baseline, enter task progress, update the timescale, view earned value and variance data, generate basic predefined reports, and view project data using Office Project 2010 views and tables. G Lecture: 6:30-9:30 p.m., TTh, 12/9-12/11, Garden Grove 258, 2 mtgs Instructor: A. Ghotbi, Senior Business Analyst, Datron World Communications Class: E147-21177F Fee: $150

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CERTIFICATE IN

SIX SIGMA, YELLOW BELT THE PROGRAM

PROGRAM OBJECTIVES

For the most efficient utilization of Six Sigma improvement methodology, there is wide-spread need for knowledge of Six Sigma processes and basic process improvement tools. The Certificate in Six Sigma Yellow Belt concentrates on developing a broad understanding of process, process improvement methods, and the ability to use these concepts to evaluate the capability of a process.

Graduates of the certificate program will be able to:

Upon completion of the Certificate in Six Sigma Yellow Belt, you will have a solid overview of Six Sigma and its methodology. You will be able to apply Six Sigma processes to your daily activities and will be valuable in changing the way process improvement contributes to your organizational objectives. Practical examples and hands-on projects will help prepare you to work in a Six Sigma environment and to work more effectively with the Green Belts and Black Belts on Six Sigma projects. The Certificate in Six Sigma Yellow Belt consists of three required courses totaling 24 hours of lecture and discussion. A Certificate in Six Sigma Yellow Belt and 2.4 Continuing Education Units will be awarded to those completing the program.

nderstand and discuss the Six Sigma U terminology and key concepts

Identify the phases of the DMAIC methodology

Develop a process map

nderstand the inputs and outputs of a U process

efine a plan to apply Six Sigma in their daily D workplace activities

elate Six Sigma concepts to overall business R mission and objectives

ork with Green Belt and Black Belt W practitioners

WHO SHOULD ATTEND n

CEOs

Vice presidents

Managers

Department directors

Individuals working in a Six Sigma environment

Six Sigma project managers

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

C ours e S c h e d u l e - Si x S i g m a , Ye l l o w B e l t CLASS

Fall 2014

Winter/Spring 2015

Introduction to Six Sigma Yellow Belt

G W

Using Process Improvement in Six Sigma Yellow Belt

G W

Process Improvement Projects

G W

G Garden Grove W Webinar (Adobe Connect)

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SIX SIGMA, YELLOW BELT

THE CLASSES Introduction to Six Sigma Yellow Belt SECS 6351 (0.9 CEUs/9 hours) Prerequisite: none. This course is an introduction to basic Six Sigma methodologies. Material discussed in the course will assist students in understanding their role as Six Sigma team members and the impact their responsibilities may have on the Six Sigma team and ultimately on organizational objectives. A project, designed to be accomplished over the duration of the certificate, will be an integral part of the educational experience. Textbook/Materials: Required - Six Sigma Demystified, 2nd Ed. (ISBN 9780071746793). Recommended: Smart Draw www.smartdraw.com. G Lecture: 8:30 a.m.-1 p.m., Sa, 9/6-9/13, Garden Grove 159, 2 mtgs Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21193V Fee: $275

Process Improvement Projects SECS 6356 (0.6 CEUs/6 hours) Prerequisite: Using Process Improvement in Six Sigma Yellow Belt. Participants in the Six Sigma Yellow Belt courses will present their process improvement projects. Projects, which are chosen by the students with input from the instructor, focus on processes from their respective organizations. The learning experience will be enhanced as the instructors/ peers critique and discuss the presentations. Textbook/Materials: Required - Six Sigma Demystified, 2nd Ed. (ISBN 9780071746793). Recommended: Smart Draw www.smartdraw.com. G Lecture: 8:30 a.m.-3:30 p.m., Sa, 10/4, Garden Grove 159, 1 mtg Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21195V Fee: $185

Using Process Improvement in Six Sigma Yellow Belt SECS 6353 (0.9 CEUs/9 hours) Prerequisite: Introduction to Six Sigma Yellow Belt. The primary function of the Six Sigma Yellow Belt team member will be to work on process improvement. To accomplish this you need to understand the definition of process improvement, how it fits into the Six Sigma methodologies, how to identify a process and how to map a process. Application of these skills will assist in establishing the Yellow Belt as an integral contributing member of the Six Sigma team whose focus is on process improvement. Textbook/Materials: Required - Six Sigma Demystified, 2nd Ed. (ISBN 9780071746793). Recommended: Smart Draw www.smartdraw.com. G Lecture: 8:30 a.m.-1 p.m., Sa, 9/20-9/27, Garden Grove 150, 2 mtgs Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21194V Fee: $275

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CERTIFICATE IN

LEAN SIX SIGMA GREEN BELT THE PROGRAM

PROGRAM OBJECTIVES

Lean Six Sigma is a quantitative process that promotes improved effectiveness and efficiency in an organization. It is a quality improvement methodology structured to reduce product or service failure rates to a negligible level (roughly 3.4 failures per million opportunities.) To achieve these levels, it encompasses all aspects of business, including management, service delivery, design, production and customer satisfaction.

On completion of this program, you will have the knowledge and skills to apply Lean Six Sigma tools to your organization. Expected outcomes include your development of:

Lean Six Sigma is about developing a business culture of strategies, tools, and statistical methodologies to improve the bottom line. Lean Six Sigma characteristics include operating processes under statistical control, controlling input process variables (rather than the usual output product variables), maximizing equipment uptime and optimizing cycle time. Even in administrative processes, Lean Six Sigma may result in the reduction of cycle time during work. More importantly, it can also optimize response time to inquiries, maximize the speed and accuracy with which inventory and materials are supplied, and mistake-proof support processes from errors, inaccuracies and inefficiency. This program provides participants with a thorough exposure to the tools and methods that are necessary to successfully lead and contribute to Lean Six Sigma projects. Students are given the tools to identify improvement projects, measure results, and analyze performance data. The Certificate in Lean Six Sigma Green Belt consists of two required courses totaling 80 hours of lecture and discussion. A Certificate in Lean Six Sigma Green Belt and 8.0 Continuing Education Units will be awarded to those completing the program.

he ability to use statistical problem-solving T approaches for process improvement

he skills needed to transform processes T using Lean Six Sigma

he ability to use Value Stream Mapping to T identify processes needing improvement

he know-how to eliminate defects and T thereby optimize process flow

he skills to define and use the appropriate T tools to address process problems

WHO SHOULD ATTEND n

Department directors and managers

perations supervisors, leads and others who O may be asked to contribute to a project

Chief Operating Officers

Chief Executive Officers

Quality administrators

onsultants who want to incorporate Lean Six C Sigma Green Belt in their service offerings

I ndividuals seeking practical skills in Lean Six Sigma

nyone who needs an initial introduction to A Lean Six Sigma thinking and techniques

ELIGIBILITY The program is open to all interested persons who possess at least a high school diploma. It is recommended that students have one year of high school or college algebra.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

C ours e S c h e d u l e - Le an S i x S i g m a G re e n B e l t CLASS

Fall 2014

Winter/Spring 2015

Lean Six Sigma Green Belt

G G

Lean Six Sigma Green Belt Plus

G G

GGarden Grove

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LEAN SIX SIGMA GREEN BELT

THE CLASSES Lean Six Sigma Green Belt SECS 6428 (4 CEUs/40 hours) Prerequisite: none, however it is recommended that students have one year of high school or college algebra. This course will consist of lecture, discussion, and hands-on simulation experiences. You will learn Lean concepts and how they fit into the Six Sigma framework. The DMAIC (Define, Measure, Analyze, Improve and Control) methodology will be emphasized. Students will learn how to use the DMAIC methodologies to improve the capabilities of an existing process. Other topics include: how to separate value-added from non-value-added, and eliminating the root causes of inefficiency, cost and defects. G Lecture: 6:30-9:30 p.m., Th, 9/4-10/2; 8:30 a.m.-2:30 p.m., Sa, 9/6-10/11 (no mtgs 9/20), Garden Grove 258, 10 mtgs Instructor: T. Smagala, Engineering Specialist, Allergan Pharmaceuticals Class: E147-21196F Fee: $1,695 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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Lean Six Sigma Green Belt Plus SECS 6429 (4 CEUs/40 hours) Prerequisite: Lean Six Sigma Green Belt. Green Belts play a vital role within a Six Sigma initiative as they learn to contribute to the Black Belt’s efforts of data collection, analysis and process mapping. You will work with Minitab, a software package utilized in statistical and graphical analysis. One-on-one time with the instructor coupled with project presentation gives you an understanding of Lean and Six Sigma applications and increases learning opportunities. Completion of this course will enable you to complete simple projects within your organization. G Lecture: 6:30-9:30 p.m., Th, 10/16-11/13; 8:30 a.m.-2:30 p.m., Sa, 10/18-11/15, Garden Grove 258, 10 mtgs Instructor: J. Lamprecht, Ph. D. Class: E147-21197F Fee: $1,695 Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

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CERTIFICATE IN

SIX SIGMA, BLACK BELT THE PROGRAM

PROGRAM OBJECTIVES

What is Six Sigma? It is a quality management methodology that uses data and statistical analysis to eliminate defects and improve effectiveness and efficiency. Six Sigma relies on both Green Belts and Black Belts who each have a role in the successful completion of a project.

Graduates of the Six Sigma certificate program will be able to:

Being able to implement Six Sigma methodology is a highly marketable skill that is in demand in many industries. Black Belts are at the core of every Six Sigma project. They are the leaders who have an advanced understanding of the methodology and analytical tools used in Six Sigma. The ultimate goal of Black Belts is to promote the implementation of Six Sigma quality improvement strategies throughout the organization. Both classes in the Green Belt Certificate are prerequisites for the Certificate in Six Sigma Black Belt, because those classes provide a critical foundation. You will take your knowledge to the next level in Black Belt training. You will develop and complete a project that will benefit your company, while discovering the tremendous value of Six Sigma methodology. Six Sigma can make all the difference when used to: reduce the cycle time during production, optimize response time to inquiries, maximize the speed and accuracy of the supply chain, and â&#x20AC;&#x153;mistakeproofâ&#x20AC;? support processes. Please Note: Students who have completed both Six Sigma Green Belt classes at Cal State University, Fullerton will receive a 10% discount off the price of each Six Sigma Black Belt class. Contact Mimi Lawson at 657.278.3313 or email mlawson@fullerton.edu for more information. The Awarding of Certificates: After completion of Six Sigma Advanced Statistical Techniques and Processes, a certificate of attendance will be awarded to Black Belt students. After the successful completion of the approved project (which needs to be completed within a year), a Black Belt Certificate will be awarded. The certificate graduate will receive 8.0 Continuing Education Units (CEUs).

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Be integral to Six Sigma projects

nderstand and explain the concepts of Six U Sigma

I dentify the voice of the customer, their needs and requirements

se statistics to analyze, improve and control U processes

Validate measurement systems

Implement process control systems

WHO SHOULD ATTEND n

perations supervisors, leads, and other O individual contributors

Human resource supervisors and managers

Engineering administrators

onsultants who want to incorporate Six C Sigma, Black Belt in their service offerings

I ndividuals seeking practical skills in Six Sigma, Black Belt

ersons wanting an introduction to Six Sigma P thinking and techniques

Quality administrators

ELIGIBILITY The program is open to all interested persons who possess at least a high school diploma and have completed the Lean Six Sigma Green Belt Plus class. One year of high school or college algebra and some experience in a quality-related job are recommended.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, mlawson@fullerton.edu

FALL 2014 | 35

SIX SIGMA, BLACK BELT

THE CLASSES Six Sigma Black Belt, Application of Statistical Techniques SECS 5015 (4 CEUs/40 hours) Prerequisite: Lean Six Sigma Green Belt Plus or equivalent. This course will consist of lecture, discussion, and hands-on simulation experience. The focus of this course is on discovering variable relationships between the “vital few”, establishing operating tolerances on them, validating measurement systems, determining the ability to control the “vital few” and learning to implement process control systems. See course schedule for next offering.

Six Sigma Black Belt, Advanced Statistical Techniques and Processes SECS 5016 (4 CEUs/40 hours) Prerequisite: Six Sigma Black Belt, Application of Statistical Techniques. Black Belts play a vital role within a Six Sigma initiative as they learn to supervise the Green Belts efforts of data collection and analysis and process mapping. This course will provide students with advanced tools and approaches to further enhance the process of using the DMAIC methodology. Student project presentation to the entire class will be re-evaluated using the additional techniques learned during this course. See course schedule for next offering.

C ours e S c h e d u l e - Si x S i g m a , B l a c k B e l t CLASS

Winter/Spring 2015

Winter/Spring 2016

Six Sigma Black Belt, Application of Statistical Techniques

G G

Six Sigma Black Belt, Advanced Statistical Techniques and Processes

G G

GGarden Grove

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CERTIFICATE IN

SUPPLY CHAIN MANAGEMENT THE PROGRAM

PROGRAM OBJECTIVES

Learn how to effectively and efficiently manage the activities of the supply chain and prepare yourself for an in-demand career with solid earning potential. Supply chain management is defined as the process of managing materials, information, and financial flows in a network of suppliers, manufacturers, distributors, and customers. The coordination and integration of these flows is critical.

Graduates of the certificate program will be able to:

This program is designed to help you understand the importance of the supply chain, the role it plays in an organization’s strategic development, and the need for accurate inventory management techniques. You will also learn about supplier relationship management, procuring from international resources, and working with diverse cultures. The Certificate in Supply Chain Management consists of six courses totaling 120 hours of lecture and hands-on experience. The certificate graduate will receive 12.0 Continuing Education Units.

nderstand the role that the supply U chain plays in an organization’s strategic development

nalyze the entire supply chain in order to A implement process improvement

ave a positive impact on the organization’s H procurement, logistical, supplier and customer relationship management processes

I mplement strategies, techniques and technologies to better manage the supply chain including procurement, inventory control, logistics and process management

anage the global prospective that governs M much of today’s industry

WHO SHOULD ATTEND n

Warehousing supervisors and managers

raffic/transportation supervisors and T managers

Shipping/receiving clerks and supervisors

Purchasing managers and buyers

Inventory analysts and managers

Supply and demand planners

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Jennifer Cannon-Gray, 657.278.2761, jcannon-gray@fullerton.edu

C ours e S c h e d u l e - Su p p l y C h a i n M a n a g e m e n t CLASS

Fall 2014

Winter/Spring 2015 Summer 2015

Introduction to Purchasing and Supply Chain Management G Inventory Control and Management in the Supply Chain G Supply Chain Logistics

Customer and Process Management in the Supply Chain

Introduction to Global Supply Chain Procurement

Supply Chain Management: Design & Optimization

GGarden Grove

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SUPPLY CHAIN MANAGEMENT

THE CLASSES Introduction to Purchasing and Supply Chain Management SBAE 5297 (2.4 CEUs/24 hours) Prerequisite: none. This class is an in-depth study of purchasing and materials activities in the supply chain. You will gain a working knowledge of techniques used to improve the effectiveness of these activities as well as their interactions with other functions and companies. You will learn about supplier selection and development, contract administration, negotiation, commodity analysis, just-in-time purchasing, scrap disposal, international sourcing, and the need for coordination with other functions and activities along the supply chain. Textbook/Materials: Recommended - World Class Supply Management, 8th edition (ISBN 9780073381459) Available at www.titanbookstore.com. G Lecture: 7-10 p.m., M, 8/18-10/13 (no mtgs 9/1), Garden Grove 158, 8 mtgs Instructor: T. Vercillo, President & CEO, IFMC, Inc. Class: E147-21102F Fee: $510

Inventory Control and Management in the Supply Chain SBAE 5298 (2.1 CEUs/21 hours) Prerequisite: none. Gain a comprehensive understanding of the need for, and methods of, accurate inventory management techniques within the supply chain. You will learn methods for determining inventory levels, safety stocks, and reorder points. You will also acquire a working knowledge of warehousing and logistics as well as learn how to analyze material flow through the supply chain. Textbook/Materials: Recommended Inventory Management Explained, 1st edition (ISBN: 9780972763110) Available at: www.titanbookstore.com. G Lecture: 7-10 p.m., M, 10/20-12/8 (no mtgs 11/24), Garden Grove 158, 7 mtgs Instructor: T. Vercillo, President & CEO, IFMC, Inc. Class: E147-21103F Fee: $470

Supply Chain Logistics SBAE 5299 (2.1 CEUs/21 hours) Prerequisite: none. This class is an in-depth study of the logistical distribution activities in the supply chain: order entry and picking, transportation, and warehousing. You will learn the nature and steps of the order entry process through the use of technology tools. Discussions focus on warehousing alternatives, transportation and traffic management, types of carriers, and financial and legal issues. You will also learn the current trends in this area including outsource alternatives, using 3PL and 4PL, the latest software tools, and technology trends impacting this dynamic industry. See course schedule for next offering.

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SUPPLY CHAIN MANAGEMENT

Customer and Process Management in the Supply Chain

Introduction to Global Supply Chain Procurement

SBAE 5301 (2.1 CEUs/21 hours) Prerequisite: none. Analyze the basic elements and strategies of supplier relationships as seen from a customer service perspective. Customer service is considered the catalyst for reorders along the supply chain. You will learn about these concepts from both an operational and managerial approach. Topics include technical innovations (JIT, EDI, MRP) and the critical role customer service plays in developing leading edge organizations.

SBAE 5302 (0.9 CEUs/9 hours) Prerequisite: none. Develop an overview of international procurement in the Global Supply Chain. You will become familiar with the difficulties encountered when procuring from international sources. Through interactive exercises and case studies, you will gain skills and knowledge in understanding, relating to, and working with people of different and diverse cultures. See course schedule for next offering.

See course schedule for next offering.

Supply Chain Management: Design & Optimization SBAE 5300 (2.4 CEUs/24 hours) Prerequisite: completion of the five previous classes in this certificate program. This capstone class includes an overview of the supply chain, activities within the supply chain, and techniques to better manage the supply chain. Through projects and case studies, you will integrate and use the knowledge acquired in the previous courses. You also learn to measure and manage the performance of the supply chain. See course schedule for next offering.

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CERTIFICATE IN

DIGITAL MARKETING THE PROGRAM Marketing professionals can no longer rely solely on traditional marketing methods to meet business goals and objectives. As technology continues to expand, so will opportunities for customer engagement. The Internet and advances in digital and social media have dramatically changed the way products and services are marketed and sold. In order to remain ahead of the competition, todayâ&#x20AC;&#x2122;s marketing professional needs to understand the capabilities of new and emerging media platforms, how they influence consumer behavior and affect business decisions. Cal State Fullertonâ&#x20AC;&#x2122;s Digital Marketing certificate program focuses on the development of skills required to build and sustain digital marketing campaigns. Throughout the program, you will be working with a mock company from start to finish to closely replicate real-world digital marketing plans. The certificate consists of 6 required online courses totaling 120 hours of lecture and discussion.12.0 Continuing Education Units will be awarded to the certificate graduate.

PROGRAM OBJECTIVES Upon completion of the certificate program, graduates will be able to: n

nderstand the Digital Marketing landscape U and develop a digital marketing campaign.

nderstand the use and application of digital U media platforms, communication tools, and marketing strategies and tactics.

I dentify key elements that influence online consumer behavior.

esearch and assess the range of R communications opportunities.

Assess online analytics and measurement.

nderstand team roles and responsibilities in U the campaign process.

nderstand the latest laws and regulations U governing communications and privacy.

Articulate best practices and future trends.

WHO SHOULD ATTEND n

Marketing Professionals

roduct, Brand and Marketing Project P Managers

General Business Managers

ccount and Advertising Executives, A Managers, and Coordinators

eneral Marketing Analysts and Content G Managers

ublic Relations and Communications P Specialists and Coordinators

rogrammers and other Technology P Professionals who want an understanding of the infrastructure behind digital marketing

I ndividuals in other professions with cross functional marketing responsibilities

ELIGIBILITY There are no prerequisites for admission to this program.

FOR MORE INFORMATION extension.fullerton.edu/technology or contact Alicia Fan, 657.278.8637, afan@fullerton.edu

C ours e S c h e d u l e - D i g i t a l M ark e t i n g CLASS

Fall 2014

Winter/Spring 2015

The Digital Marketing Landscape

Site Optimization and Strategic Search Engine Marketing

Getting Results with Email Marketing and Online Advertising

Summer 2015

Social Media Marketing Strategy and Execution

Mobile Marketing: Getting Mobile-lized

Capstone Project and Presentations

OOnline

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DIGITAL MARKETING

THE CLASSES The Digital Marketing Landscape SBAE 6984 (1.8 CEUs/18 hours) Prerequisite: none. It is recommended that the student have familiarity with marketing principles and practices. Traditional marketing methods fall short of giving businesses a competitive edge. Todayâ&#x20AC;&#x2122;s marketing professional must be able to plan, execute and deploy a multi-channel digital marketing campaign. In this course, participants will develop a common vocabulary with industry professionals, discuss the advantages and disadvantages of different media platforms in relation to business objectives, and the opportunities associated with digital marketing strategies and tactics. The participants will learn the strategy and planning components of a digital marketing campaign, as well as web analytics and performance measurement. O Online: 9/8-10/6 Instructor: G. Windsor;L. Madding Class: E147-21174T Fee: $450

Site Optimization and Strategic Search Engine Marketing SBAE 6985 (2.4 CEUs/24 hours) Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. Search Engine Marketing remains one of the top strategies for driving traffic to a website. Participants will learn the art and science of how search engines work, how it contributes to online visibility and ranking, and the role of website design and usability into the marketing mix. Through the course participants will build out a campaign and develop a detailed strategic and tactical level search engine marketing plan. In addition, participants will also learn how to use key performance indicators to measure the effectiveness of a campaign.

Getting Results with Email Marketing and Online Advertising SBAE 6986 (2.4 CEUs/24 hours) Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. Online marketing is one of the most cost-effective channels of communication and is heavily used by companies of all sizes. In this course participants will gain insight into the components of a successful online marketing campaign, including email communications and effective digital advertising methods. Participants will learn how to write effective ad and email copy, optimize open and click-through rates, and the role of landing pages to drive conversion. Through the course participants will build out a campaign and develop a detailed strategic and tactical level online marketing plan. In addition, participants will learn how to use key performance indicators to measure the effectiveness of a campaign. See course schedule for next offering.

Social Media Marketing Strategy and Execution SBAE 6987 (1.8 CEUs/18 hours) Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. The reach of social media is continuously expanding and there are limitless opportunities to engage consumers, promote products and services, and create brand loyalty. Learn how to incorporate social media into the business strategy, build brand management, and grow a social media presence. Participants will build out a campaign and develop a detailed strategic and tactical level social media marketing plan, as well as learn how to use key performance indicators to measure the effectiveness of a campaign. See course schedule for next offering.

O Online: 10/20-12/8 Instructor: G. Windsor Class: E147-21175T Fee: $600

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DIGITAL MARKETING

CONVENIENT WEEKEND TEST PREP CLASSES LSAT (Law School Admission Test)

Mobile Marketing: Getting Mobile-lized SBAE 6988 (2.4 CEUs/24 hours) Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. Mobile devices have evolved from being primarily used to make and receive phone calls. Todayâ&#x20AC;&#x2122;s consumer uses their wireless device to read emails, browse websites, view videos and research products and services. Mobile traffic is fast rising and is becoming an essential component of the digital marketing toolbox. This course will look at how wireless technology fits into the marketing landscape, examine the top mobile tools, and discuss current and future trends. Participants will build out a campaign and develop a detailed strategic and tactical level mobile marketing plan, as well as learn how to measure and evaluate mobile analytics. See course schedule for next offering.

Capstone Project and Presentations SBAE 6989 (1.2 CEUs/12 hours) Prerequisite: completion of the five previous courses in this certificate program. This final capstone course offers participants a unique opportunity to integrate and apply the concepts and strategies learned in the previous courses. Participants will select one existing company or organization and from start to finish plan and develop a multi-channel digital marketing campaign. Presentations will cover key aspects of a well-planned digital marketing plan, best practices and lessons learned. O Online: 10/6-11/3 Class: E147-21247T Fee: $300

EXED 5708 F Lecture: 9 a.m.-3 p.m., SaSu, 9/6, 9/13-14, 9/20, Fullerton SGMH-1303, 4 mtgs Class: E147-21073J Fee: $450

GRE Graduate Record Exam - General Test EXED 5709 F Lecture: 9 a.m.-3 p.m., Sa, 7/26-8/16, Fullerton LH 320, 4 mtgs Class: E145-11096J Fee: $450 F Lecture: 9 a.m.-3 p.m., Sa, 9/6-9/27, Fullerton LH-320, 4 mtgs Class: E147-21074J Fee: $450 F Lecture: 9 a.m.-3 p.m., Sa, 10/18-11/8, Fullerton LH-320, 4 mtgs Class: E147-21075J Fee: $450

GMAT Graduate Management Admission Test EXED 5713 F Lecture: 9 a.m.-3 p.m., Sa, 8/2-8/16; 9 a.m.-3 p.m., Sa, 8/23, Fullerton SGMH 1108, 4 mtgs Class: E145-11098J Fee: $450 F Lecture: 9 a.m.-3 p.m., Su, 9/14-10/5, Fullerton SGMH-1113, 4 mtgs Class: E147-21076J Fee: $450 F Lecture: 9 a.m.-3 p.m., Sa, 10/25-11/15, Fullerton SGMH-1113, 4 mtgs Class: E147-21077J Fee: $450

CBEST California Basic Educational Skills Test EXED 5718 F Lecture: 9 a.m.-3 p.m., Sa, 10/11-10/25, Fullerton UH-339, 3 mtgs Class: E147-21078J Fee: $315 F Lecture: 9 a.m.-3 p.m., Sa, 11/22-12/13 (no mtgs 11/29), Fullerton UH-339, 3 mtgs Class: E147-21079J Fee: $315

CSET: Multiple Subjects California Subjects Exam for Teachers EXED 5719 F Lecture: 9 a.m.-5 p.m., Su, 10/5-10/19, Fullerton SGMH-1108, 3 mtgs Class: E147-21080J Fee: $415 These are Cal State Fullerton A.S.C. classes.

REGISTRATION IS OPEN NOW! extension.fulllerton.edu/testprep or call 657.278.2611

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Spanish/English

Legal Interpretion and Translation Healthcare Interpreting

Get Started Now! Register Today. How do I start? To enroll in spanish/english interpreting classes, you are required to complete the Program Orientation and demonstrate bilingual competencies in oral and written Spanish and English.

Program Orientation Saturday, September 6, 2014, 9 a.m. â&#x20AC;&#x201C; 12 p.m. Location: Fullerton KHS 199 Fees: $40 Bilingual Proficiency Test Saturday, September 13, 2014, 9 a.m. â&#x20AC;&#x201C; 12 p.m. Location: Fullerton KHS 199 Fees: $80 For more information Veronica Martinez, 657.278.3123, vmartinez@fullerton.edu

extension.fullerton.edu/interpretation or call 657.278.2611 657.278.2611

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GENERAL INFORMATION COMPUTER ACCESS FOR HANDSON, ONLINE OR TITANIUM CLASSES You need to obtain your Username and Password in advance of accessing any CSUF computer and/or to participate in any online or TITANium (Moodle) managed class. Here’s how it works: • A PIN notification letter is sent to you by U.S. mail on your first registration with UEE. • The very first time you logon to the CSUF portal (www.fullerton.edu) you need to use your PIN as your Password and your Campus Wide I.D. (CWID) as your Username. • Following prompts, you will then be required to create a Username and Password. • Once you have completed this process, you will use your Username and Password to logon. You will no longer need to use your Campus Wide I.D. or PIN to logon. If you have questions, or have not been successful in obtaining your Username and Password, please contact UEE Student Services at 657.278.2611.

CLASS CHANGES AND WITHDRAWALS If you need to drop a class, you may do so in person, by phone, fax or mail through the Extended Education registration office, 657.278.2611. The day the form is received is the official date of withdrawal and determines the amount of refund, if any. (See “Refunds” for additional information.)

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REFUNDS Refunds are based on the date official withdrawal is received in the Extended Education office. Allow up to six weeks for refunds via check. If you paid with a credit card, allow 7-10 business days for your refund to be credited back to your credit card. If you do not receive your refund by that time, please call the Extended Education office at 657-278-2611. Face-to-Face Classes and Classes Offered via Adobe Connect • If you drop at least one working day prior to the class start date, a full refund less $10 per class dropped will be issued. • If you drop on or after the class start date: 1. Four or Less Class Meetings–There is no refund. 2. Five or More Class Meetings–If less than 25% of the classes have elapsed, a 65% refund will be issued. After 25% of the classes have elapsed, there will be no refund. (For example, there would be no refund for withdrawals after three meetings of a 12-meeting class because 25% of the class time has elapsed.) Online Classes • Dropping prior to the beginning of a class: If you drop at least one working day prior to the class start date, a full refund less $10 per class dropped will be issued. • Dropping on the day of first class meeting and after: If less than 25% of the calendar days for the class have elapsed, a 65% refund will be issued. If 25% or more of the calendar days for the class have elapsed, there will be no refund.

extension.fullerton.edu/technology

GENERAL INFORMATION PURCHASE OF TEXTBOOKS

PARKING

TITAN BOOKSTORE

CSUF Fullerton Campus

http://www.titanbookstore.com Commons Building, CSUF Fullerton Campus You can order Textbooks as follows: • IN PERSON Extension textbooks are located in a special section. Go to the second floor of the bookstore and look for a section of shelves with a sign that says “Extended Education.” If you cannot find this section, ask for help at the Information Desk. • ONLINE http://www.titanbookstore.com Follow the directions on the website. When you enter a department on the website form – please check Extended Education. • If you do not have Internet access, you can order textbooks by FAX at 657.278.7703. You will need to address the order to “Titan Shops,” list the text title and provide shipping/pickup information. You will also need to provide your payment information. It would be helpful to note on the fax that you are ordering an Extended Education textbook.

Parking and Transportation Services 800 N. State College Blvd. http://parking.fullerton.edu Phone: 657.278.3082 Fax: 657.278.4533 The following is a summary of CSUF Fullerton campus parking and traffic regulations. Detailed information on parking policies, maps of parking lots, and more can be found at the Parking and Transportation Services Web site www.parking.fullerton.edu. Parking & Transportation is located at the north end of campus, near Lot A-faculty/staff, north of the University Police Department. The office can be accessed off of State College Blvd. Parking and Transportation Services office hours are 7 a.m. - 5 p.m. Daily permits: Daily permits are $8. Extension and Open University students may purchase a daily permit in the University Extended Education Registration Office or the daily permit machines in Lots A, E, G and Arts Drive, and levels 2, 4 and 6 of the State College parking structure. Daily permits are valid in all student lots (A, B, E, G, S and all parking structures) during enforcement hours. After 6 p.m., a daily permit is valid in faculty/ staff lots C, E West, I, J and College Park faculty/ staff. Note: Lots F and H are designated for faculty/ staff parking during all enforcement hours. Semester permits: http://parking.fullerton.edu

CSUF Garden Grove Center Parking A parking permit is required Monday through Friday. See Garden Grove map for more information.

SCHOLARSHIPS AVAILABLE In keeping with our commitment to lifelong learning, scholarships may be available to University Extended Education (UEE) students. Details about requirements and applications are on extension.fullerton.edu/ professionaldevelopment/policies. Go to “Info.”

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GENERAL INFORMATION NONDISCRIMINATION & HARASSMENT POLICIES The California State University, Fullerton is committed to creating an atmosphere in which all students have the right to participate fully in its programs and activities free from unlawful discrimination, harassment and retaliation. Executive Order 1074 Systemwide Policy Prohibiting Discrimination, Harassment, and Retaliation Against Students AND Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students Against the CSU and/or CSU Employees - was established in compliance with the California Equity in Higher Education Act, (Education Code Sections 66250 et seq.), Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990, and the Age Discrimination Act of 1975, among other applicable state and federal laws. The CSU is responsible for providing a reliable, prompt and equitable response to a complaint of discrimination. Inquiries concerning the CSUâ&#x20AC;&#x2122;s compliance with these Acts, application of these laws to programs and activities of the CSU, campus policies, complaint resolution and/or appeals processes, and discrimination/ harassment complaint filing procedures may be addressed to the CSU officers assigned the administrative responsibility of reviewing such matters or directly with the U.S. Department of Education, Office for Civil Rights listed below: All Discrimination/Harassment/Sexual Harassment/Title IX Complaints Director, Diversity and Equity Programs/Title IX Coordinator, CSUF Susan Leavy College Park 770 sleavy@fullerton.edu (657) 278-4702 TDD 657-278-2786

U.S. Department of Education, Office for Civil Rights Region IX www.ed.gov/ocr San Francisco Office 50 Beale Street, Suite 7200 San Francisco, CA 94105 (415) 486-5555, Fax (415) 486-5570 TTD (877) 521-2172 email: ocr.sanfrancisco@ed.gov Applicants for admissions or employment should contact the Office of Diversity and Inclusion for information on how to file a complaint or obtain a copy of the complaint resolution procedure refer to http://diversity.fullerton.edu website.

Sexual Harassment It is the policy of California State University, Fullerton and the California State University to maintain a working and learning environment free from sexual harassment of its students, employees and those who apply for student or employee status. Sexual harassment is illegal under Title VII of the Civil Rights Act of 1962, Title IX of the Higher Education Amendments of 1972, and the California Education Code 89535. Executive Order 927 Systemwide Policy on Prohibiting Harassment in Employment and Retaliation for Reporting Harassment or Participating in a Harassment Investigation as well as Executive Order 1074 Systemwide Policy Prohibiting Discrimination, Harassment, and Retaliation Against Students AND Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students Against the CSU and/or CSU Employees also prohibit sexual harassment within the California State University system. The university will not tolerate sexual harassment and will take action to eliminate such behavior. Information concerning campus sexual harassment policies and procedures can be obtained from the Office of Diversity and Inclusion, College Park 760, (657) 278-3951 or http://diversity.fullerton.edu.

Student Disability Complaints (including denial or failure to implement accommodations, academic adjustments and auxiliary aids) Director, Disabled Student Services, CSUF Paul K. Miller University Hall 101 pmiller@fullerton.edu (657) 278-3117 TDD 657-278-2786

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MAP & PARKING INFORMATION

Garden Grove Parking 12901 Euclid Street, Garden Grove, CA 92840 A parking permit is required Monday through Friday. A permit will be issued at no additional charge to registering students. For advance registrations, the permit will arrive by mail before the first day of class. Students who register during the week immediately preceding a class start date need to pick up a permit at the Garden Grove registration desk on the first day of class. Please note: the Garden Grove parking permit is not valid at the Fullerton campus. Overflow parking is available across from the City Hall at 11222 Acacia Parkway.

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REGISTRATION FORM Mail Label Code

Please print clearly. Date ______________________

(above name on mailing label)

_____________________________________________________ CSUFâ&#x20AC;&#x2C6;Student IDâ&#x20AC;&#x2C6;or Social Security #

_______________________________________________ Birth Date (mm/dd/yy)

_____________________________________________________ Email Address

Male

_____________________________________________ Last Name

Female

______________________________________ First Name

_______________ Middle Initial

___________________________________________________________________________________________________________ Street Address _____________________________________________________ City

____________________________ State

________________ Zip

_____________________________________________________ Telephone (Home)

_______________________________________________ Telephone (Business) Extension

_____________________________________________________ Telephone (Cellular) Class #

Subject Area/Catalog # and Class Name

Date

Fee

Class Fees How did you hear about us? o o o o o

Current Student (STU) Advertising (ADV) Catalog/Flyer (CAT) Education Fair (EDF) Email from CSUF (EMA)

Late Fees o o o o

Industry/Association (IND) Internet search/Website (WEB) Friend/Co-worker (WOM) Other__________ (OTH)

TOTAL FEES

Payment Options o Check or Money Order enclosed (Payable to CSUF. No cash please.) o Charge to: o VISA o MasterCard o American Express* o Discover Card number______________________________________________________ Expiration date (Mo./Yr.)__________________ (*When using American Express, the name on the card must exactly match that of the student who is registering.) Cardholder Signature (Authorization to charge)_________________________________________________________________ o Bill my company. (Purchase order or letter of sponsorship must accompany registration. If registering by telephone, this must be faxed the day of registration.) Photo identification required for payment by credit card or check.

Four Ways to Register 1. Online 24 hours a day Register Now - extension.fullerton.edu/Register Use your credit card to register. 2. Telephone - 657.278.2611. M-Th, 8 a.m. to 5:30 p.m.; F, 8 a.m. to 5 p.m.; Sat., 8 a.m. to 12 p.m. Have ready your credit card number, expiration date, and your student I.D. or Social Security number. A receipt will be mailed to you.

3. In Person - College Park building, Suite 100 (2600 Nutwood, corner of Nutwood & Commonwealth) Mon.-Thurs.: 8 a.m. to 5:30 p.m.; Fri.: 8 a.m. to 5 p.m.; Sat.: 8 a.m. to 12 p.m. Complete a registration form and present it at the University Extended Education office. 4. Mail Send the completed registration form with your check, money order or credit card information to: University Extended Education Registration Cal State Fullerton P.O. Box 6870 Fullerton, CA 92834-6870

#8764

“

Project Management In the Project Management classes, we had to work together to produce an 80-page business plan. We were asked to manage the project ourselves and deal with any problems as a Project Manager would. It was up to the team to get the work done. If one person was not pulling their weight, we had to find a way to deal with it and push on. I learned techniques to empower teammates to perform to their ability and really contribute to the overall project without discouraging them or being pushy.” Kelly Bisconte Program Manager, ACCESS Destination Services

“

Healthcare IT I was able to get a job offer at AltaMed Health Services right after I completed the Healthcare Information Technology Certificate. And I’m working as a medical informatics reporting analyst. What I learned in the HIT program helped me understand the healthcare reform that I am currently dealing with, as well as its impact on my company’s member enrollment.” Carol Chia Medical Information Reporting Analyst, AltaMed Health Services

“

Fiduciary Management The Professional Fiduciary program started me on a new career. I enrolled in it because this program has a great reputation and great instructors, who are practicing professionals. I got my fiduciary license and I am practicing now!” Daniel H. Page, CLPF Principal, Surf City Fiduciary

SUCCESS extension.fullerton.edu/success

UCCESS

Not printed or distributed at taxpayersâ&#x20AC;&#x2122; expense. # 8764

P.O. Box 6870 Fullerton, CA 92834-6870

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Supply Chain Management

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Digital Marketing

Corporate Security Management

Business Analysis

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PROFESSIONAL DEVELOPMENT