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Case Studies
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Case Study: Sarah - Active Monitoring Service
When Sarah first came to us, she was experiencing anxiety, depression and was stressed about work feeling that Covid 19 had a significant effect on her wellbeing.
Sarah needed support with coping strategies for her anxiety and low mood to be able to return to work and lead a more normal life.
As part of our Active Monitoring service, Sarah had access to books and leaflets that provided her with the tools and techniques to practice. She worked hard and sent her practitioner weekly progress updates and discussed with her practitioner every week the techniques she had been practising.
Sarah comments:
“I was supported by my Practitioner throughout and we also practiced some relaxation and breathing techniques, which I continue to use. I feel so much better. I have a welfare meeting with work coming up and I intend to go back to work at the end of January, working from home. “My dog was recently ill and I dealt with the situation really well where as before I would have gone into total panic. I have now introduced the techniques I have learned into everyday life and when situations arise I look at the bigger picture, a technique that I have now learned.
“I really appreciate the help I have been given and I have the literature to help me continue my journey. My practitioner was there throughout for me and always answered any queries I had. It is a wonderful service and I would recommend it to anyone.
In fact, my work (Bridgend College) have been interested in my feedback to maybe recommend this service to others.”
Case Study: Wendy - Carers Star Project
I am a carer for my husband who has Parkinson’s disease, I see to most of his needs with carers attending once a day. I have health issues and have spent this year shielding to protect both myself and my husband during the pandemic.
On times, I have felt extremely isolated, I have engaged with the Carers STAR project as it helps me to voice my concerns and thoughts. Just recently he has needed to stay in hospital long term to be assessed to determine if full time care is required.
After many discussions with my Practitioner we agreed and felt the best way forward was to continue with regular telephone support. With the Practitioner’s help I am feeling much stronger. I have suffered with anxiety for some time and I am grateful as my Practitioner gave me a lot of her time and support to help me.
I have been helped with filling in forms and with other practical support. I have had the best support emotionally, with regular check in sessions for which I am very grateful. The wellbeing box I received was a great lift and made me feel happy. I have already used some of the wool. The telephone support has really helped me, also being informed / signposted to other organisations has also been helpful.
I felt supported by my Practitioner and CTM Mind throughout this year and feel thankful for all the help I received.
I am looking forward to a new start and to feeling safer. I am informed that I can continue links with the project through the Peer Support group through the WhatsApp, which I will think about.
When we were first introduced to Katie, she was living in a hostel in Merthyr Tydfil and had high mental health needs. Her life was chaotic and on occasions she was having irrational thoughts, which led to self-harm on a regular basis.
Our response to Katie’s needs was swift, and Katie started to gain trust with our Mind Practitioner who helped Katie to manage and address her irrational thoughts in a safe manner, and gained access to CTM Mind’s counselling service to support Katie.
Initially, our Mind Practitioner met face to face with Katie, and on occasions carrying out daily check ins. During the current pandemic this moved to a telephone service, again this was tailored to meet Katie’s needs. Katie’s confidence began to grow and when she recognised she was having a bad spell she would request to speak with our Mind Practitioner.
We feel that Katie valued this service more than the crisis team as this was a very personalised, tailored support service. Through Katie addressing her mental health issues she was able to manage her accommodation to a high standard. Katie was referred to Garth Newydd Court for the next step of her move on.
Katie moved on successfully to a home of her own at Garth Newydd Court and continues to benefit from the service.
