In This Month’s Edition
Table of Contents
By Bob DeCosmo
Advocate For Property Owner Rights
POST ELECTION THOUGHTS
Election Day 2024 came and went peacefully despite all the derogatory campaigning, but the outcome sent a strong signal that the country was fed up with many issues and believed we were heading in the wrong direction.
Back in grammar school, I was told that we live in a free, Democratic society. Everyone has a voice and a vote in shaping the future for our families; and the majority ruled.
Today, this statement is not so accurate as special interest groups, and some antagonistic politicians lead the way with an agenda that doesn’t bode well for the rental housing industry.
A handful of powerful politicians who are committee-chairs have taken charge, and their policies and political leanings have forced many local property owners to seek greener pastures for living and investing in other states like Florida and
South Carolina. When these local mom and pop owners sell, they are typically replaced with out-of-State owners that can ignore code compliance laws and avoid our justice system and let their properties deteriorate.
What is puzzling for me is Landlords complain daily on social media, call or email me stating that, “We have a government exercising unfair treatment with oppressive power over rental housing providers”. However, 99% will then say,
“I don’t want to get involved to try and change this because I fear retaliation from my city’s code enforcement agencies”. Imagine, living in fear of our own government in Connecticut in the year 2024, it’s sad but true!
Recently, we have also seen at the Legislature where written testimony at public hearings outnumbers the other side 2 to 1. However, the unpopular proposals still get rammed through the committee despite overwhelming numbers suggesting they should not. The majority opinion didn’t matter, the legislators had a political agenda and forced it through.
Frankly it’s time to start fixing things in Connecticut before it gets much worse for housing providers. Maybe the election results from November 5 indicate the beginning of a new direction and will embolden the Republicans and Moderate Democrats to push back even harder on the Progressives agenda that seeks to usher in many Socialist ideas.
We need common sense from our leaders in Hartford. People are getting tired, and the country spoke clearly on Election Day. Hopefully many out-oftouch politicians will take notice and push for family values, law and order and understand success is earned, not handed out because of identity politics and you check a certain box.
The silent majority has awoken and hopefully we’ll experience a period of economic growth and security in 2025.
CT Panel Addresses How Community Involvement Can Help Ease the State’s Housing Crisis
By: Abigail Brone, with ctpublic.org
As Connecticut’s housing crisis rages on, residents are looking to state officials to find ways to fight the rising costs associated with buying or renting a home. They also want lawmakers to do more to address the state’s lack of housing inventory.
Many residents want to create change in their own communities.
One of the main ways to do this is by getting involved in local decisions, according to Shanay Fulton, secretary of Middletown’s Planning and Zoning Commission.
“It's as simple as going to a hearing and finding out if you can be there in person, if you can log in through Zoom and just becoming acquainted within the community, so much going on that a lot of people don't
think that they can be a part of,” Fulton said.
Fulton was one of four panelists speaking at a discussion on local housing hosted by Connecticut Public Radio and the nonprofit Partnership for Strong Communities.
Logging onto a virtual meeting is an easy first step to making a difference, Fulton said.
As a zoning commission member she has the power to change zoning laws, allowing more housing construction.
Being the first in a community to propose an innovative housing solution, such as an Accessory Dwelling Unit (ADU), or in-law apartment, on the property of a single family home can spark a broader change, Fulton said.
You have to set a precedent, and we're going to have to open up public discussion for something like that to see, you know, how many people can afford that?” Fulton said. “There are lots of rules that go in, that there are times when, yes, we can approve something that normally we may not.”
Fulton spoke alongside Democratic State Rep. Jason Rojas, Connecticut Tenants Union Vice President Luke MelonakosHarrison and Connecticut Fair Housing Center attorney Sarah White during the Sept. 25 panel at Trinity College.
The panel also addressed Connecticut’s lack of housing inventory and inflated housing costs making it difficult for people to purchase or rent a home.
Looking at the housing costs from the perspectives of both the tenant and landlord can help ease tension and create understanding as to why certain housing proposals, like an expansion of the Just Cause law have failed, Rojas said.
The Just Cause bill, which wasn’t brought to a vote during the last legislative session, would prevent landlords from evicting tenants without reason, such as unpaid rent or property damage.
“We often think about landlords in the context of these large corporate-type of apartment owners, but many apartment landlords are three-family-owned, twofamily-owned. They're not these big, mega corporations that I think are easy to vilify,” Rojas said. “They're just people who own a small business and they rely on those rents to keep up the building. They're on those rents to replace the roof.”
Nevertheless, corporate landlords and apartment ownership are on the rise.
Increasing multi-family housing is one way to help ease the state’s housing crisis, alongside rental assistance programs, state Department of Housing Commissioner Seila Mosquera-Bruno said.
“Some people are talking about homeownership in a way that it can be in the city's apartments, condominiums, that can be able to provide that sense of that you own something and you belong to that community,” Mosquera-Bruno said.
Why Attend a Local Real Estate Meet-Up in CT?
By: CTPOA
Attending a local real estate meet-up in Connecticut can be a valuable experience for real estate professionals of all levels.These gatherings offer a unique opportunity to network, learn, and stay updated on the latest trends and developments in the Connecticut real estate market. Here are some of the key benefits of attending a local real estate meetup:
1. Have Fun and Network Socially:
• Enjoy Good Food and Drinks: Many meetups offer delicious food and drinks, providing a relaxed and enjoyable atmosphere.
• Socialize with Colleagues: Connect with other professionals on a personal level and build lasting relationships.
• Relax and Recharge: Take a break from the hustle and bustle of your daily routine and
have some fun.
2. Networking Opportunities:
• Connect with Local Professionals: Meetups provide a platform to connect with other real estate professionals in your area, including agents, brokers, appraisers, lenders, and attorneys.
• Build Relationships: Building relationships with local professionals can lead to referrals, partnerships, and collaborations.
• Expand Your Network: Expanding your network can help you increase your visibility and grow your business.
3. Learn from Experts:
• Industry Insights: Meet-ups often feature guest speakers or panel discussions with
industry experts who share their insights and knowledge.
• Stay Updated: Learn about the latest trends, market conditions, and regulatory changes in the Connecticut real estate market.
• Gain Valuable Tips: Pick up valuable tips and strategies from experienced professionals.
4. Professional Development:
• Continue Your Education: Meet-ups can help you stay sharp and continue your professional development.
• Learn New Skills: Attend workshops or seminars on topics such as negotiation, marketing, or technology.
• Improve Your Business: Apply the knowledge and skills you gain to improve your real estate business.
5. Stay Informed:
• Local Market Updates: Get the latest updates on the Connecticut real estate market, including property values, interest rates, and inventory levels.
• Community News: Learn about local developments and projects that may impact
the real estate market.
• Stay Ahead of the Curve: Stay informed about industry trends and opportunities.
6. Build Your Brand:
• Increase Visibility: Attend meet-ups to increase your visibility among local real estate professionals.
• Establish Yourself as an Expert: Share your expertise and knowledge to establish yourself as a thought leader in the industry.
• Build Trust: Develop relationships with other professionals and build trust within the local real estate community.
By attending local real estate meet-ups in Connecticut, you can enhance your professional development, expand your network, and stay informed about the latest trends and developments in the market. But most importantly, you can have a great time and make new connections. So, make it a point to attend the next meet-up in your area and reap the benefits! The best place to find local meet-ups in your area is by visiting CTPOA.com and signing up for CTPOA emails HERE.
Insurance for Connecticut Landlords: A Comprehensive Guide
By: CTPOA
As a Connecticut landlord, protecting your investment is paramount. Insurance plays a crucial role in safeguarding your property and mitigating potential financial risks.
Understanding the different types of insurance policies and selecting the right coverage can provide peace of mind and protect your assets.
Why Landlords Need Insurance
Landlord insurance is designed to protect property owners from various risks, including:
• PropertyDamage: Covers damage to the rental property caused by fire, theft, vandalism, natural disasters, or accidental damage.
• Liability Claims: Protects against lawsuits filed by tenants or third parties for injuries or property damage that occur on the property.
• Loss of Rent: Compensates for lost rental
income due to property damage or eviction.
• Tenant Liability: Provides coverage for damages caused by tenants.
Essential Types of Insurance for Connecticut Landlords
Landlord Insurance:
• Property Coverage: Protects the structure of the building, including walls, floors, ceilings, and permanent fixtures.
• Liability Coverage: Covers legal costs and damages resulting from accidents, injuries, or property damage on the property.
• Loss of Rent Coverage: Compensates for lost rental income if the property becomes uninhabitable due to a covered peril.
• Additional Living Expenses: Reimburses
• additional expenses incurred by tenants if they are displaced due to a covered loss.
Dwelling Fire Insurance:
• Protects the structure of the building from fire, lightning, and other specified perils.
Flood Insurance:
• Covers damage caused by flooding, which is often excluded from standard homeowner's insurance policies.
Earthquake Insurance:
• Protects against earthquake damage, especially important in areas prone to seismic activity.
Umbrella Insurance:
• Provides additional liability coverage beyond the limits of other policies, offering broader protection against lawsuits and claims.
Tips for Selecting the Right Insurance Coverage
Consult with an Insurance Agent:
• Seek the advice of an experienced insurance agent who specializes in landlord insurance.
• Discuss your specific needs, the type of property you own, and any unique risks to determine the appropriate coverage.
Understand Your Policy's Coverage Limits:
• Ensure that your policy limits are sufficient to cover potential losses.
• Consider increasing your coverage limits if you have valuable property, multiple rental units, or high-risk tenants.
Review Exclusions and Limitations:
• Pay attention to any exclusions or limitations in your policy.Some policies may exclude certain types of damage, such as flood or earthquake damage, or may have specific coverage limits.
Consider Additional Coverage Options:
• Explore additional coverage options, such as tenant liability coverage, equipment breakdown coverage, or cyber liability insurance.
• Tenant liability coverage can protect you from damages caused by tenants, while equipment breakdown coverage can cover the cost of repairing or replacing appliances.
Shop Around for the Best Rates:
• Obtain quotes from multiple insurance providers to compare prices and coverage options.
• Consider bundling policies, such as combining your landlord insurance with your personal auto insurance, to potentially save on premiums.
Regularly Review Your Policy:
• Review your insurance policy annually to ensure it meets your changing needs.
• Make necessary adjustments to your coverage as your property or circumstances change.
Minimizing Risks and Protecting Your Investment
In addition to insurance, consider these strategies to minimize risks and protect your investment:
• Thorough Tenant Screening: Use a reliable tenant screening service like TenantTracks to identify qualified tenants and reduce the risk of property damage, nonpayment of rent, and legal issues.
• Regular Property Inspections: Conduct regular inspections to identify and address potential maintenance issues promptly.
• Effective Communication: Maintain
open communication with your tenants to address concerns and resolve issues quickly.
• Compliance with Local Laws: Stay informed about local landlord-tenant laws and regulations to avoid legal issues.
• Document Everything: Keep detailed records of tenant interactions, maintenance requests, and property inspections.
• Use Leases and Rental Agreements: Use well-drafted leases and rental agreements to outline the rights and responsibilities of both landlord and tenant.
By understanding the importance of insurance, selecting the right coverage, and implementing risk mitigation strategies, you can protect your Connecticut rental property and secure your financial future.
Winterizing Your Connecticut Rental Property: A Checklist
for Landlords
By: CTPOA
Winter in Connecticut can be harsh, with freezing temperatures, snowstorms, and icy conditions. As a landlord, it's crucial to prepare your rental properties for the winter season to prevent damage, ensure tenant comfort, and avoid costly repairs.
Here's a comprehensive checklist to help you winterize your Connecticut rental properties:
1. Inspect and Maintain Heating Systems
• Schedule Professional Inspection: Hire a qualified HVAC technician to inspect your heating system and ensure it's in optimal condition.
• Clean and Replace Filters: Dirty filters can reduce heating efficiency and increase energy costs.
• Check Thermostat Function: Ensure the thermostat is working correctly and is set to the appropriate temperature.
• Bleed Radiators: If your property has a radiator heating system, bleed the radiators to remove trapped air and improve heat distribution.
2. Insulate Pipes and Faucets
• Insulate Exposed Pipes: Wrap exposed pipes with insulation to prevent freezing and potential burst pipes.
• Drain Outdoor Faucets: Turn off the water supply to outdoor faucets and drain them completely to avoid freezing.
• Consider a Pipe Wrap Kit: Use a pipe wrap kit to insulate pipes in unheated areas, such as basements or attics.
3. Clear Gutters and Downspouts
• Remove Debris: Clear gutters and downspouts of leaves, twigs, and other debris to prevent water buildup and ice dams.
• Inspect Downspouts: Ensure downspouts are directed away from the foundation to prevent water damage.
4. Winterize Outdoor Equipment
• Drain Outdoor Equipment: Drain hoses, sprinklers, and other outdoor equipment to prevent freezing and damage.
• Store Outdoor Furniture: Store outdoor furniture, grills, and other equipment in a shed or garage to protect them from the elements.
5. Winterize the Exterior
• Seal Air Leaks: Seal any gaps or cracks around windows, doors, and other openings to prevent drafts and energy loss.
• Inspect the Roof: Check for damaged shingles, missing tiles, or other roof issues.
• Trim Trees and Shrubs: Trim trees and shrubs away from the property to prevent damage during storms.
6. Prepare for Snow and Ice
• Snow Removal Plan: Have a plan in place for snow removal, whether you'll handle it yourself or hire a professional snow removal service.
• Ice Melt: Stock up on ice melt to keep walkways and driveways clear of ice.
• Emergency Contact List: Create a list of emergency contacts, including plumbers, electricians, and HVAC technicians.
7. Communicate with Tenants
• Inform Tenants of Winterization
Efforts: Let tenants know about any maintenance or repairs being done to the property.
• Provide Winter Weather Tips: Share tips on how to conserve energy, prevent pipes from freezing, and stay safe during winter storms.
• Establish a Snow Removal Policy: Clearly communicate your snow removal policy to tenants, including responsibilities for clearing sidewalks and driveways.
8. Utilize Technology
• Smart Thermostats: Install smart thermostats to remotely monitor and control your property's temperature.
• Remote Security Systems: Use remote security systems to monitor your property and deter potential break-ins.
9. Consider Professional Winterization Services
• Hire a Professional: If you're unable to handle all the winterization tasks yourself, consider hiring a professional property management company to assist.
• Benefits of Professional Winterization:
Expertise and experience
Time-saving
Peace of mind
By following this checklist and taking proactive steps to winterize your rental property, you can ensure tenant comfort, prevent costly repairs, and protect your investment.
Marketing Your Connecticut Rental Property in the OffSeason: A Comprehensive Guide
By: CTPOA
The off-season in Connecticut can present unique challenges for landlords seeking to fill vacancies. However, with a strategic approach and effective marketing techniques, you can attract quality tenants even during slower months. This comprehensive guide will provide you with actionable tips to market your Connecticut rental property and maximize your rental income.
Understanding the Off-Season Challenges
Before diving into marketing strategies, it's important to understand the challenges landlords face during the off-season.
• Reduced Demand: Fewer people are looking to rent during the off-season, leading to increased competition.
• Seasonal Fluctuations: Rental rates may decrease due to lower demand.
• Vacancy Costs: Vacancies can lead to significant financial losses, including lost rental income and increased maintenance costs.
Effective Marketing Strategies
To overcome these challenges and attract quality tenants, consider the following marketing strategies:
1. Optimize Your Online Presence
• Create Compelling Listings:
Use high-quality photos and videos to showcase your property's best features.
Write detailed and engaging property descriptions.
Highlight unique selling points, such as proximity to amenities, modern appliances, or energy-efficient features.
Use relevant keywords to improve your listing's visibility in search engine results.
• Utilize Online Rental Platforms:
List your property on popular platforms like Zillow, Rent.com, and Apartments.com.
Regularly update your listings and respond to inquiries promptly.
Consider using premium listings for increased visibility.
• Leverage Social Media:
Create engaging social media content, such as property tours, tenant testimonials, and local event highlights.
Use targeted advertising to reach your ideal tenant demographic.
Encourage tenant referrals and reviews on social media.
2. Offer Flexible Lease Terms
• Short-Term Rentals: Consider offering short-term leases to attract seasonal renters, such as students, interns, or temporary workers.
• Negotiable Lease Start Dates: Be flexible with lease start dates to accommodate tenant needs.
• Month-to-Month Leases: Offer month -to-month leases to attract tenants who
prefer more flexibility.
3. Highlight Unique Selling Points
• Location, Location, Location: Emphasize the property's proximity to schools, public transportation, shopping centers, and recreational areas.
• Amenities and Features: Highlight unique amenities like in-unit laundry, a private patio, or a fitness center.
• Energy Efficiency: Showcase energyefficient features to attract environmentally conscious tenants.
• Pet-Friendly Policies: Consider allowing pets to appeal to a wider range of tenants.
4. Offer Incentives
• Rent Discounts: Offer rent discounts for long-term leases or early move-ins.
• Waived Fees: Waive application fees, security deposits, or pet fees.
• Freebies: Offer freebies like a complimentary month's rent or a gift card to local businesses.
• Flexible Payment Plans: Consider offering flexible payment plans to make renting more affordable.
5. Network with Local Professionals
• Real Estate Agents: Partner with local real estate agents to reach a wider audience.
• Property Managers: Collaborate with property managers to refer potential tenants.
• Local Businesses: Partner with local businesses to offer joint promotions and discounts to tenants.
6. Professional Property Management
• Outsourcing: Consider hiring a professional property management company to handle marketing, tenant screening, rent collection, and maintenance.
• Benefits of Professional Management:
Increased rental income
Reduced vacancy rates
Improved tenant satisfaction
Efficient property management
7. Thorough Tenant Screening
Even during the off-season, it's crucial to conduct thorough tenant screening to protect your investment. A reliable tenant screening service like TenantTracks can help you identify qualified tenants and minimize risks. With TenantTracks, you can quickly and easily verify rental history, credit reports, and criminal background checks.
By implementing these marketing strategies and leveraging the power of TenantTracks, you can effectively market your Connecticut rental property during the off-season and attract quality tenants. Remember, a wellmarketed property can help you secure longterm tenants and maximize your rental income.
Ways Landlords Can Cut Costs in the Winter Months
By: CTPOA
Winter can be a tough time for landlords in Connecticut. The cold weather can lead to increased energy costs, maintenance issues, and snow removal expenses. However, there are a number of things that landlords can do to cut costs in the winter months.
• Weatherize your properties. This can include adding insulation, caulking air leaks, and sealing windows and doors. Weatherizing can help to reduce your heating costs by up to 20%.
• Install energy-efficient appliances. When old appliances need to be replaced, choose new ones that are Energy Star certified.
Energy Star appliances use less energy than standard appliances, which can save you money on your utility bills.
• Reduce your hot water usage. Hot water heating is one of the biggest energy expenses for landlords. You can reduce your hot water usage by installing low-flow showerheads and faucet aerators, and by encouraging your tenants to take shorter showers. You can also lower the thermostat settings on the hot water heater to save money.
• Change your HVAC filters regularly. Dirty filters can make your HVAC system work harder, which can lead to higher energy bills. Change your HVAC filters at least once a month during the winter months.
• Get professional HVAC maintenance. A professional HVAC technician can inspect your HVAC system and make sure that it is running efficiently. They can also identify and fix any potential problems before they lead to costly repairs.
Here are some additional tips for cutting costs on winter maintenance:
• Purchase snow removal supplies in bulk. This can save you money on snow shovels, salt, and other snow removal supplies.
• Hire a snow removal contractor. If you have multiple properties, it may be more cost-effective to hire a snow removal contractor than to clear the snow yourself.
• Be proactive about preventing ice dams. Ice dams can cause water damage to your roof and interior walls. To prevent ice dams, make sure that your gutters are clean and free of debris, and that your attic is properly ventilated.
• Inspect your properties regularly for signs of damage. The sooner you identify and repair damage, the less expensive it will be to fix.
By following these tips, landlords can cut costs in the winter months in Connecticut without sacrificing tenant comfort or safety.
What Every Landlord Needs to Know About Fair Housing Discrimination Complaints and the CHRO Process
By: CTPOA
As a landlord, it is important to be aware of your rights and responsibilities under fair housing laws. Fair housing laws prohibit discrimination in housing on the basis of race, color, religion, national origin, sex, familial status, disability and several other categories..
If you are a landlord in Connecticut, you are subject to the Connecticut Fair Housing Act and the federal Fair Housing Act. These laws prohibit you from discriminating against tenants or potential tenants on the basis of being part of a protected class.
What is fair housing discrimination?
Fair housing discrimination can occur in many different ways, including:
• Refusing to rent or sell housing to someone because of their race, color,
religion, national origin, sex,familial status, disability, source of income and several more categories.
• Setting different terms or conditions of housing for someone in a protected class.
• Providing different services or amenities to tenants based on them being in a protected class.
• Harassing tenants.
What is the CHRO process?
The Connecticut Commission on Human Rights and Opportunities (CHRO) is responsible for enforcing fair housing laws in Connecticut. If you believe that you have been discriminated against in housing, you can file a complaint with the CHRO.
The CHRO will investigate your complaint and try to resolve the matter through mediation. If mediation is unsuccessful, the CHRO may hold a hearing to decide whether discrimination has occurred. If the CHRO finds that discrimination has occurred, it can order the landlord to take corrective action, such as paying damages to the tenant or providing the tenant with housing.
Tenants have a right to request reconsideration if they are unhappy with the outcome of the case. The landlord has 21 days to decide to take the case to civil court if the CHRO investigation finds that there is a reasonable to believe discrimination has occurred
What should landlords do to avoid fair housing discrimination complaints?
Landlords can take a number of steps to avoid fair housing discrimination complaints, including:
• Educate themselves about fair housing laws.
• Develop and implement fair housing policies and procedures.
• Train their employees on fair housing laws and policies.
• Be consistent in applying their fair housing policies and procedures to all tenants and potential tenants.
• Keep accurate records of all housing transactions.
If you are a landlord in Connecticut, it is important to be aware of your rights and responsibilities under fair housing laws. By taking the steps outlined above, you can help to ensure that you are treating all tenants and potential tenants fairly.
Additional resources:
• Connecticut Commission on Human Rights and Opportunities (CHRO): https://portal.ct.gov/CHRO
• U.S. Department of Housing and Urban Development (HUD): https:// www.hud.gov
How to Protect Yourself as an Independent Landlord or Property Management Company
By: TheGuarantors
The National Equity Atlas estimates the total rent debt in the country to be around $15 billion. That statistic becomes more troublesome when you consider that of the 44 million rental units in the U.S, 55% are owned by independent landlords.
This blog will outline 4 ways independent landlords can protect themselves against non -paying renters including a variety of industryleading services from TheGuarantors.
1. Conduct background checks
The best way to avoid dealing with nonpaying renters is to never get involved with them in the first place. Completing thorough background checks on your prospective
tenants will ensure you weed out any instances of poor payment history or criminal activity, and allow you to enter into new agreements with less risk and greater peace of mind.
2. Get a lease guarantee
Another effective solution for protecting yourself against rent default is with Rent Coverage from TheGuarantors, which can serve as a renter's cosigner and guarantor if they do not meet your property's application requirements.
Rent Coverage provides a lease guarantee by allowing renters to buy an insurance policy
that covers you in the event they can’t pay rent. That’s right: they buy it, you get the coverage at no charge to you. Before a renter signs a lease, invite them to apply to TheGuarantors. You are able to select how many months of rent you would like to be reimbursed for if the renter defaults, up to the amount of coverage you specify.
They get the apartment they want, and you get the peace of mind you need.
Enroll your property today and invite any new renters to purchase a lease guarantee.
3. Keep communication regular
This option is as simple as it is vital. When you agree to a renter staying in your property, it is critical that you remain in regular contact to ensure they feel comfortable asking any
questions ahead of payment deadlines. It also ensures you’re made aware of any issues or repairs needed in the house or apartment as early as possible.
4. Work with our mitigation team
Working with us has more perks than just insurance products. If a renter stops paying rent our mitigation team can step in and work with the renter. Not only does our team speak 6 different languages, they’re authorized to negotiate with your renter if you choose, decreasing the likelihood of eviction or default.
Don’t wait to take control of your rentals.
Enroll your properties today and invite new renters to purchase a Rent Coverage lease guarantee or Deposit Coverage security deposit replacement.
Tenant Retention Strategies for Connecticut Landlords: Building Long-Term Relationships
By: CTPOA
Introduction
In today's competitive rental market, retaining quality tenants is crucial for Connecticut landlords. By fostering positive relationships and addressing tenant concerns promptly, landlords can increase tenant satisfaction and encourage long-term leases. This article will explore effective tenant retention strategies and the role of TenantTracks tenant screening in building strong landlord-tenant relationships.
Understanding Tenant Expectations
To effectively retain tenants, landlords must understand their expectations. Key factors influencing tenant satisfaction include:
• Maintenance and Property Condition: Timely maintenance requests, a wellmaintained property, and a clean living environment are essential.
• Communication: Open and responsive communication channels are vital for addressing tenant concerns and resolving issues promptly.
• Fair Rent Increases: Transparent and reasonable rent increases can help maintain tenant loyalty.
• Respect and Privacy: Landlords should respect tenants' privacy and avoid unnecessary intrusions.
Building Strong Landlord-Tenant
Relationships
Here are some practical tips for building strong relationships with your tenants:
1. Effective Communication:
• Be Responsive: Respond to tenant inquiries and maintenance requests promptly.
• Use Multiple Channels: Offer various communication channels (e.g., email, phone, online portal) to accommodate different tenant preferences.
• Active Listening: Pay attention to tenant concerns and feedback.
• Clear and Concise Communication: Avoid jargon and use clear language.
2. Proactive Maintenance:
• Regular Inspections: Conduct regular property inspections to identify and address potential issues before they escalate.
• Timely Repairs: Fix maintenance issues promptly and efficiently.
• Quality Workmanship: Hire reliable contractors to ensure quality repairs.
3. Fair Rent Increases:
• Transparency: Explain the reasons for rent increases clearly and honestly.
• Reasonable Increases: Avoid excessive rent hikes that could alienate tenants.
• Offer Incentives: Consider offering incentives like early lease renewal discounts or waived fees to encourage long-term tenancy.
4. Respect for Privacy:
• Adhere to Notice Laws: Provide adequate notice before entering the rental unit.
• Limit Inspections: Conduct inspections only when necessary and with prior notice.
• Avoid Unnecessary Intrusions: Respect tenants' personal space and belongings.
5. Tenant Appreciation:
• Small Gestures: Show appreciation with small gestures like holiday gifts or personalized thank-you notes.
• Tenant Events: Organize community events to foster a sense of belonging.
• Feedback Mechanisms: Encourage tenant feedback through surveys or suggestion boxes.
The Role of TenantTracks in Tenant Retention
TenantTracks, a leading tenant screening platform, can significantly contribute to tenant retention by:
• StreamlinedScreeningProcess: Efficient tenant screening helps landlords find reliable and qualified tenants, reducing turnover.
• Comprehensive Background Checks: Thorough background checks can mitigate risks associated with problematic tenants.
• Comprehensive Background Checks: Thorough background checks can mitigate risks associated with problematic tenants.
• Rental History Verification: Verifying rental history can provide valuable insights into a tenant's past behavior and payment history.
• Credit Report Analysis: Analyzing credit reports can help assess a tenant's financial stability and potential to pay rent on time.
• Eviction Records Check: Checking eviction records can identify potential problem tenants and avoid costly legal proceedings.
By using TenantTracks, landlords can make informed decisions about tenant selection and build a strong foundation for long-term tenant relationships.
Conclusion
Tenant retention is a vital component of successful property management. By implementing effective strategies, such as open communication, proactive maintenance, fair rent increases, respect for privacy, and tenant appreciation, landlords can cultivate positive tenant relationships and reduce turnover. Utilizing a reliable tenant screening tool like TenantTracks can further enhance tenant retention efforts by ensuring the selection of qualified and reliable tenants.
What’s Happening Near You?
Events & Meetings & Networking
CT Real Estate Investors Association
(CTREIA)
Next Meeting: Nov. 19th
Time: 6:00 PM - 8:00 PM
Where: CTREIA
415 Silas Dean Hwy, 304A
Wethersfield, CT 06109
Contact: (860) 265-4414
About: You don't need to be a billionaire, or even a millionaire, to invest in real estate. You simply need to educate yourself.
Whether you're interested in real estate as a side hustle or you are wanting to finally leave the corporate rat race, CTREIA’s proven Coaching Program will give you the knowledge and tools to become a real estate investor. This is your first step!
Register here!
Eastern CT Association of Realtors (ECAR)
Next Meeting: Nov. 19th
Time: 4:00 PM - 6:00 PM
Where: Bozrah Moose Lodge 115 Fitchville Rd
Bozrah, CT 06334
Contact: (860) 892-2595
About: Thanksgiving is just around the corner, and we’re excited to invite you to ECAR's very first INTERNATIONAL FRIENDSGIVING POTLUCK, hosted by the DEI and YPN Committees at the Bozrah Moose Lodge!
Register here!
PROs)
Next Meeting: Nov.
Time: 6:00 PM - 9:00
Where: Red Fox Restaurant
218 Smith Street
Middletown, CT 06457
Contact: (860) 538-
About: Welcoming real estate professionals lovers of the industry. PROs will bring together real estate professionals from the local area into room for the evening. an organization created and for those who are dedicated to continuing exponential growth of estate and the power serve as a means of Register here!
CT Real Estate Investors Association (CTREIA)
20th
9:00 PM Restaurant 06457 -3672 real professionals and industry. CTRE together all professionals into one evening. This is created by are fully continuing the of real power it can of living.
Next Meeting: Nov. 23rd
Time: 9:00 AM - 1:00 PM
Where: CTREIA
415 Silas Dean Hwy, 304A Wethersfield, CT 06109
Contact: (860) 265-4414
About: How to Use the Law to Make Money and Protect Assets With Lee Phillips
Mr. Phillips, Counselor to the United States Supreme Court and US Federal Tax Court attorney, will give you the legal strategies for asset protection and the IRS that he has developed for his wealthiest clients.
Register here!
Real Estate
Networking Event
(R.E.N.E.)
Next Meeting: Nov. 26th
Time: 6:30 PM - 8:30 PM
Where: Pinstripes
100 N Water, Suite 3300 Norwalk, CT 06854
Contact: (203) 450-9190
About: Leave our event with a full e-mail list of participants.
We invite you to come, mingle and make deals!
We call for investors, buy and hold, money lenders, insurance, wholesalers, rehabbers, house hackers, flippers etc.
Register here!
Next Meeting: Nov. 27th
Time: 6:00 PM
Where: Tiano’s Smokehouse
1388 E Main Street
Meriden, CT 06450
Contact: (800) 369-6153
About: Join us at Tiano’s Smokehouse!
More info soon on our website!
Name Contact Service
Venoal M. Fountain, Jr., Partner at Hirsch, Levy & Fountain, LLC
Pro Property Management
The Law Office of Yona Gregory
Ranciato Public Adjusters Group, LLC
TenantTracks
Tammy Enquist Canfield: Comparion Insurance Agency
ServiceMaster Restore by Recovery Solution
Phone: (203) 336-3144
Website: Click here!
Attorney / Evictions (Professional Services)
Eversource Energy
Phone: (203) 909-6333
Website: Click here! Property Management Services (Professional Services)
Phone: (860) 443-9662
Website: Click here!
Attorney / Evictions (Professional Services)
Phone: (888) 298-9014
Website: Click here! Public Adjuster (Professional Services)
Phone: (888) 610-4710
Website: Click here!
Tenant Screening (Professional Services)
Phone: (203) 695-3893
Website: Click here! Insurance (Professional Services)
Phone: (860) 735-4704
Website: Click here! Restoration (Maintenance & Tradesmen)
Phone: (800) 592-2000
Website: Click here!
Energy Efficiency Provider (Suppliers & Wholesalers)
The Guarantors
Phone: (720) 706-8902
Website: Click here! Rental Insurance (Professional Services)
Name Contact Service
Premier Real Estate Investment Group
Phone: (860) 335-0681 Real Estate Multi-Family (Professional Services)
Joseph V Scorese: Nationwide Direct Private Lender
Ironclad Property Management
Pet Screening
Dana M Guiliano
Phone: (215) 290-5108
Website: Click here! Mortgages & Loans (Professional Services)
Phone: (860) 956-6825
Website: Click here! Property Management Services (Professional Services)
Website: Click here! Tenant Screening (Professional Services)
Phone: (203) 419-5857 Attorney / Evictions (Professional Services)
Landlord Collection Agency
Junk Bear
Reckmeyer & Reckmeyer, Law
Dawn Cabral, Broker/ Owner, GRI, SRES at West View Properties LLC
Phone: (800) 369-6153
Website: Click here! Collection Agency (Professional Services)
Phone: (860) 378-2801
Website: Click here! Rubbish & Hauling (Maintenance & Tradesmen)
Phone: (860) 333-5677
Website: Click here! Attorney / Evictions (Professional Services)
Phone: (203) 228-7564
Website: Click here! Real Estate Residential (Professional Services)
Name Contact Service
Jeff
Zappone, Loan Officer at CrossCountry Mortgage
Circa Rent Collection
Phone: (203) 592-3602
Website: Click here! Mortgages & Loans (Professional Services)
Website: Click here! Rent Collection (Professional Services)
About the CTPOAVendor Program
Let the Connecticut Property Owners Alliance help promote your business to the Real Estate and Property Owner community through our Vendor Affiliate Member Program!
Your company will be listed in our priority vendor database for all CTPOA members. Our events will allow you to display your promotional materials on our vendor tables, interaction with prospective customers and grow your presence on social media. CTPOA makes it easy for you to gain more customers without spending valuable time searching for them.
To sign up to be a CTPOA Vendor, click here!
https://ctpoa.com/
Follow CTPOA: https://www.facebook.com/CTPOA/
About Us
Advocates For Property Owners
The Connecticut Property Owners Alliance is composed of experienced property managers, realtors and landlords working together to improve the business conditions for rental property owners. The Alliance saves its members money on essential real estate services, reviews and testifies on pending legislation & law changes and offers its members workshops and meetings on topics that impact landlords.
Why The Property Owners Alliance Was Formed
The Alliance strives to ensure your success in real estate by:
• Saving you money on essential real estate services
• Informing you of law changes impacting your business
• Providing workshops and meetings to help you become a better educated and prosperous rental property owner.