Member survey: “You said, we did…”

We’d like to thank everyone who completed our recent Member Survey. The vast majority of members believe our work is important in raising the profile of the county as a holiday destination and overall satisfaction with the support we provide to businesses is high

The comments you provided in our last (pre-pandemic) survey gave us the impetus to overhaul both our former ‘Go Lakes visitor website to www visitlakedistrict com – now reaching 22 million people annually – and our Media Library We’re also continuing to invest in these products, to help make it easier for you to find what you need when you need it

Your feedback is again helping us shape CT for the wanted to share some of the key actions we ’ re taking following the 2023 Member Survey n You said you would like to see more exclusive member benefits and discounts We are growing and shaping the range of offers available through our supplier member network (see left) Please let us know if you have any specific ideas for new offers which would benefit your business n You said our corporate website should be prioritised.

We ve built a brand-new business-facing website www.cumbriatourism.org If you haven’t had a chance to take a look, please do explore the online information and resources available n You said you would like more networking opportunities

We will be bringing you more informal networking sessions throughout 2023 We’ll also make the timing of our regular Members Meetings slightly later, to better suit he needs of small ccommodation providers erving breakfast

You said you would like ore tailored activity for rporate members e are currently planning a orkshop to help develop a ore bespoke approach for r corporate network of sinesses n You said you would like more training opportunities.

We will be bringing you more focused training on areas such as workforce, customer service, managing bookings and social media We are also working with partners to ensure we are not duplicating activity and adding real value n You said our regular email communications were sometimes too lengthy to read

We ve taken additional steps to ensure our weekly member updates are as concise, relevant and timely as possible for time-poor businesses