Cundall Year in Review 2019 by cundallglobal

2019 YEAR IN REVIEW

WE ARE CREATIVE

WE STRIVE FOR EXCELLENCE

We think differently. We go beyond what our clients expect, and design solutions that they love. We donâ&#x20AC;&#x2122;t just deliver the brief; we question whether the brief should be better. We look beyond the current job and we evolve to face the future. We invest our time, effort and talent in research and development because it is what we want to do and we know that this benefits our own business, the wider industry and society.

We make all our projects outstanding. We push ourselves to do better on every project that we deliver. We review our successes and our failures, and we learn from them. We work hard to ensure that our systems and processes are as good as they can be, and then we follow them. We commit to continuous self-improvement, through training and knowledge-sharing. We teach others what we know, and we learn from others.

WE COLLABORATE

WE BEHAVE WITH INTEGRITY

We seek to work in amazing teams. We pick up the phone or talk to each other face to face. We help each other out. We share our knowledge and expertise. We provide honest feedback on work that others have done for us, and we accept feedback on work that we have done. We build and maintain great relationships with our colleagues throughout the business, our industry peers and our clients. We have fun, and we genuinely enjoy working together.

We operate within a strong moral code. We stick to our promises and give our best at all times, to our colleagues and our clients. We meet our deadlines, and we turn up on time. We say what we mean, and we mean what we say, even if this requires having the difficult conversations. We are honest with ourselves and each other. We consider othersâ&#x20AC;&#x2122; priorities, and we do our best to help them. We are courteous, and we are kind. We care about each other, and this shows in our words and in our actions.

Executive summary 2019 saw us continuing to build a practice that provides great opportunities for our people, in line with our mission statement. We placed a renewed emphasis on how we perform better together, how we remain competitive, and how we position ourselves to be ready for the future - making life at Cundall both more enjoyable and more productive.

TomĂĄs Neeson Managing Partner

In 2019, we grew to almost 1,000 people in our offices around the world, but we are determined to retain the essence of â&#x20AC;&#x153;what makes us Cundallâ&#x20AC;?. We have immersed ourselves in the world of digital engineering, which has led to greater collaboration across design teams and some truly innovative projects, recognised by our peers across the globe both through awards and new commissions, including being named Middle East MEP Consultant of the Year for the first time, and Consultancy of the Year at the Construction Week Awards in Dubai. The last 12 months have also seen our Australian offices lead the way in becoming net zero carbon (and in 2020 this will be true of the entire Cundall business) and we were one of the signatories of the Climate and Biodiversity Emergency Declaration. Sustainable design principles have been a core concept of the practice since its inception over 40 years ago (including Wansbeck General Hospital being named Green Building of the Year back in 1993), and we are proud to continue that legacy.

This legacy includes nurturing those principles in the next generation of engineers and consultants, evidenced by the first batch of graduates from our Cundall Diploma, which focuses on sustainable design across all areas of the construction industry. The graduation was a really inspirational event, and those who graduated should feel rightly proud of their efforts and commitment to developing into the leaders the world needs. Those most receptive to continually developing their skills will be best placed to respond and adapt to the future. 2019 was also a turbulent year in some of the territories in which we operate - Brexit has occupied a great deal of time and attention in Europe, political unrest continues in Hong Kong and we have seen increased activism around climate change pretty much everywhere. However, everywhere I went I was inspired by the individual and collective stories of so many talented people working at Cundall. We are all different, but it is our differences that give us our strength, and sharing these has allowed us to collaborate across the practice for the benefit of both staff and clients.

01 About Us

Projects and office locations

Project locations Cundall offices Adelaide Belfast Birmingham Brisbane Bucharest Denmark Doha Dubai Dublin Edinburgh Hong Kong London Madrid Manchester Melbourne

Newcastle Perth Shanghai Singapore Sweden Sydney Warsaw WrocĹ&#x201A;aw

Associated offices Oman Saudi Arabia

Year in Review: 2019

Innovation isn’t about being different for the sake of it, but being different when the project requires it.

We are an international multidisciplinary consultancy, operating from 25 locations across the globe. With sustainability at the heart of everything we do, our team of engineers delivers innovative, sustainable design solutions to address the project’s whole life cycle. We expect our engineers to consider the implications of their design for every project as a whole, as well as commenting on wider environmental issues across disciplines. We routinely design to LEED, BREEAM and Green Star standards, and our approach is always to look for those wider implications. This goes beyond simply meeting the requirements for benchmarking credits, while also acknowledging that these are important as a minimum requirement. We are also the world’s first consultancy to be formally endorsed as a One Planet Company by sustainability charity Bioregional. 2

Year in Review: 2019

950+

1976

OFFICES GLOBALLY

PEOPLE WORLDWIDE

ESTABLISHED

35+

1st

500+

LANGUAGES

ONE PLANET COMPANY

AWARDS WON

Core services

Building services engineering

Civil engineering

We offer an end-to-end service, extending from initial planning to construction fit-out, plus lifetime facilities management.

Civil engineering is one of our core services and covers all sectors of the construction industry. We help to create, improve and protect the environment in which we live. We provide facilities for day-to-day life, and for transport and industry to function effectively.

Our mission is to help design sustainable buildings which are more energy efficient and cost-effective to operate. Integration with our in-house civil and structural engineering and specialist teams enables us to devise the best possible solutions to ensure our clientsâ&#x20AC;&#x2122; buildings are holistic, sustainable and futureproof.

We help each client identify both the constraints placed on development by regulatory requirements and site conditions and the opportunities that can be created through practical and innovative design.

Our approach is focused on offering best value by: analysing client needs, considering possible design options and delivering the most appropriate for location, development and budget.

We work closely with project teams and stakeholders to ensure project deliverables and goals are exceeded, while also providing sustainable solution.

Structural engineering

Sustainability

We provide structural engineering design services with our renowned analytical creativity and ingenuity. As a result, we have a high level of repeat clients. To deliver maximum value to our clients, we aim to be involved in projects from the very outset, which allows us to contribute to the development of fully integrated solutions.

We are positioned at the forefront of sustainability in the built environment. This is because we take a refreshingly positive approach to engineering design, fostering collaboration and creativity. We are driven by the consideration of people.

This creates the greatest benefit and minimises the risk to budget and programme. Our approach is to use 3D modelling software to assist with integration on all our projects.

We know going green and commercial pragmatism can happily co-exist, and use this knowledge on all our projects. We provide a service to suit all aspirations, as we are familiar with the latest energy and environmental legislation, green ratings and delivering zero carbon buildings.

Year in Review: 2019

Specialist services

Acoustics

Air quality

Building automation

BIM

Building Performance Services

CDM consultancy

Fire engineering

Geotechnical engineering

Health and wellbeing

IT and audio visual

Lighting design

Planning consultancy

Security consultancy

Transportation

Vertical transportation

Year in Review: 2019

02 Investment and Growth

GCRES - our newest sector Five years ago, we decided to be more strategic and joined up in the huge amount of work we do for corporate clients around the world. Across the Cundall network we deliver offices and related facilities for banks, law firms, tech companies, media firms and many more industries as well. When we pulled together a list of clients it was impressive, but even though a lot of these companies were global, we only worked with them in one or two locations. This was the start of the Global Corporate Real Estate Services sector (GCRES), which is now probably our most global sector. GCRES was launched in July this year with the strategic plan to take this mature market to new heights. GCRES is focused on offering consistent delivery for our corporate clients globally. This means understanding and sharing their design solutions across our offices, while incorporating local nuances, cultures and identities to ensure that our solutions are aligned to their brand, aspirations and culture. The flexible and collaborative nature of our approach and the rich global technical and creative resource we have is what makes this work and makes us popular with our clients.

From the outset, corporate fit-out for Cundall was heavily weighted to the global banking world, with Deutsche Bank’s relocation to Winchester House, which included 2,500 traders, and the complete refit of JPMorgan Chase’s London office. This has evolved significantly to a more diverse client base, with global corporate brands such as IPG Mediabrands, WPP, Diageo, YouTube, PwC, Sony Music, Google and Deepmind, Oracle, Facebook, Apple, Framestore, A+E Networks and LinkedIn. These projects are more than just fit-outs - they are global delivery programmes that support our clients in key business decisions. These include advisory roles like heads of terms and agreement for lease negotiations, technical due diligence appraisals across real estate portfolios and the adoption of enablers for whole business change management. All capture new and varying engineering technologies, from BMS integration programmes through to smart demand-based operational control systems integrated into agile working platforms. They therefore bring in a huge number of Cundall services, including MEP, lighting, acoustics, IT/AV, controls, structures, sustainability, fire, health and wellbeing, security and vertical transportation.

An example of this is in our recent work with Fosters + Partners to pilot a new ceiling arrangement for Citadel’s New York office. The project required our experts in Poland to conduct CFD analysis to assess a new concept of air delivery within an open architecture trading environment – an example of how we are at the forefront of design and helping our clients shape new ways of thinking.

“The design has been a tremendous process and we do feel a true partnership with you all at Cundall. Fantastic effort!” Stephen Guy, Chief Integration Officer & Chief of Staff, McCann Worldgroup

MULTI-DISCIPLINARY

WORKPLACE

CLIENT BENEFITS

95%

3m ft²

1.5m ft²

PROJECTS WHERE MORE THAN ONE DISCIPLINE

SPACE FOR GCRES CLIENTS GLOBALLY IN LAST 12 MONTHS

Year in Review: 2019

LEASE TRANSACTION ADVISORY

Improving our service offering Transportation: Microsimulation Modelling Ever wondered how design solutions will play out in practice with real people? How about how pedestrians and vehicles will interact together on busy junctions? Or maybe how people flow through busy buildings like airports? In 2019, Valeria Riso joined the Transport team as an Associate Director, with expertise based around pedestrian and transport microsimulation. She is based in our London office but has already added value to ongoing projects across the globe. Microsimulation is a field of study based on years of statistical analysis of how people and vehicles are likely to act in the real world. For example, with people modelling, you assign a population of pedestrians with

different characteristics, such as age, walking speed, disability etc. These can be used to assess the spread of walking times that users will take. This enables us to provide accurate (and visual!) assessments of how a design will work in practice, and help improve our designs in the process. Acoustics in Newcastle In 2019, we welcomed Adam Cooke to the Newcastle office to strengthen our Acoustics discipline in the North East of England. Adam has over 13 years’ experience providing acoustics consultancy design advice for buildings and environmental assessments across a range of sectors, including education, office, residential, healthcare, leisure and industrial. He joined Alex Lees in Edinburgh and Rob Turner in Manchester. Whilst Acoustics isn’t a new offering in Newcastle, this is the

first time we have been able to offer local support to the market. Adam has made an immediate impact, winning some great projects and delivering acoustics seminars to clients and design team partners in the region. Andrew Parkin, Partner and Global Head of Acoustics said: “We are really excited that Adam has joined our global Acoustics team. We have been providing Acoustics Consultancy to the Newcastle and wider North East market since 2010, but serving it remotely from other offices; the investment of local Acoustics support demonstrates our commitment to the local market and helps us to provide an even better service to our clients”.

Year in Review: 2019

Light4 - a year of change The last 12 months have seen a number of new appointments to Cundall’s lighting team, Light4, as well as significant project wins and thought-provoking lighting installations and the death of the eraser! Just over a year ago saw Bettina Easton join us to head up Cundall Light4 in Australia. Based in the Sydney office, Bettina has already completed a number of high-profile projects, including a WELL Standard fit-out for First Sentier Investors and VIVID 2019. More recently Pete Shing has joined Oscar Lee and Makalin Wongchinchai in the Hong Kong office where they recently completed the Guo Fu Lou, a Michelin star restaurant in the city’s central business district. This is in addition to continuing the roll-out and refurbishment of Chanel stores across Asia and beyond. Finally, with regards to the lighting team, Hannah Murphy completed her Masters in Light and Lighting at the Bartlett Faculty of the Built Environment in London, and her dissertation explored the introduction of Dark Skies into our cities. Recent wins for the lighting team include multiple commissions with a luxury global retail brand. What is great about this was the way in which it came to fruition, demonstrating the collaborative nature of our global

Year in Review: 2019

teams. The opportunity initially came from Madrid, then went through calls to Hong Kong via Manchester resulted in a much stronger portfolio being submitted, which, following an interview with the client and the PM resulted in the successful appointment. Another significant win was the Sydney Airport Pier A project. This has been a target for the Sydney office for some time and alongside ESD, Light4 has been successfully appointed. In addition, the Hong Kong team has picked up a façade lighting design for a luxury residential project. Another key project for Light4 over the last 12 months was the Vivid 2019 installation. Vivid is a lighting festival held in Sydney every year. This year, with Bettina’s arrival, we got our creative heads together and designed an installation which reflects Cundall’s values with respect to the environment. The solution is essentially a large bottle top, which was used to educate and inspire visitors to do more to protect our planet. Finally, Kim and Kenny presented ‘The death of the eraser’ at the [d] arc live event in Clerkenwell, London. The talk focuses on how digital technology can enhance and allow a deeper exploration of creative ideas at the concept stage of projects.

The Alex Dryden Award This award has been created in honour of Alex, who lost his short battle with cancer in April 2019. Alex was an Engineer in the Transportation team in Newcastle and spent most of his career at Cundall. Joining in 2008, he was a popular member of the team who worked hard to support our offices around the UK and worldwide. Alongside project delivery, Alex was a keen member of The Green Team, Social Committee and self-appointed Chairman of the Newcastle office’s infamous cake club. Alex always acted with integrity and his values continue to resonate with those at Cundall. He was known for his supportive, caring and helpful nature, which made him a valued team member - as well as being technically excellent in all things transport. The award has been created in recognition and remembrance of his contribution to Cundall and aims to celebrate and reward individuals who demonstrate excellence across the business as Alex did. Open to all staff irrespective of level, discipline or role, the award will be presented annually to a member of staff who has gone the extra mile to help others. Applications will open in 2020 and Alex’s family will be part of this.

Offsite construction Offsite construction is now recognised as one of the most important solutions to many of the problems facing todayâ&#x20AC;&#x2122;s construction industry. There are many things driving our industry to adopt an offsite approach, but the main one is probably client demand for an increase in productivity. At Cundall, and particularly in our civil and structural teams, we are making sure we meet and respond to the demand. Offsite normally involves standardisation, which from the design perspective means you can design once and use that standard designed element / module many times, so you save time within the design office. But it also saves time on site, as a standard product can be designed to be easily manufactured, and installed, reducing the working hours and labour cost. Offsite construction means quicker construction, less cost, safer sites, better quality, more design efficiency, and optimisation of materials (so less waste). Normally, on a typical site construction, 30% of materials end up on the skip, because materials come to site they are measured, cut to fit and the residuals are thrown away. With a full offsite design strategy, those figures typically reduce to 2%, because things arrive

on site and are assembled in a very controlled manner, with zero waste, fewer people and fewer vehicle journeys. However, the biggest challenge of this rapidly-growing sector is that it involves new processes, systems and products, with which designers and contractors are not fully familiar. In addition, there is still the preconception that offsite / modular / standardisation results in a reduction of creativity (the idea that you end up with a building that looks like a box). Itâ&#x20AC;&#x2122;s all about changing mindset and attitude, not only within the industry but also within ourselves. In 2019, we held multiple thought leadership sessions (internally and externally) across the UK to push the advantages of implementing an offsite design approach, and continue to disseminate that offsite mindset within the practice and our design team partners.

Park View Student Village ÂŠ Kristen McCluskie

In parallel, we are sharing new offsite knowledge across the practice wherever possible. Here people with a particular interest in the topic can share their knowledge relating to their projects and use these forums to provide learning opportunities and develop a broader understanding within the practice.

Year in Review: 2019

Productivity Mapping: A productive workplace enables people to perform at their best

Many offices are designed to British Council of Offices (BCO) standards but do they all deliver the same levels of productivity? Even on the same floor plate there can be significant differences in the levels of comfort between adjacent zones. Productivity Mapping is a new methodology for assessing and visualising how effective a floor plate is at supporting productive working. Cundall has undertaken an extensive review of academic research papers that link occupant performance with environmental parameters, including referencing the recent work on productivity commissioned by the BCO. These metrics are the basis of the productivity tool. Within a specialist model, the occupant performance metrics are linked with environmental parameters such as temperature, CO2 or daylighting at each desk position across a floor plate. This allows the tool to quickly predict the loss of productivity at any workstation. The data allows the tool to calculate an aggregate loss of productivity, which, when combined with the salary costs of the occupier, provides an assessment of the financial loss associated with poor performing spaces.

Year in Review: 2019

In-site Building Review (IEQube*)

The tool has been designed to be used at every stage of a building’s life cycle. Applications include:

Due diligence surveys

Design Optimisation

Lease and rent reviews

Massing studies Optimising storey heights and depth ratios Refining refurbishment layouts and plans Architectural test fits Environmental/HVAC system selection Façade optimisation

Trouble shooting

Pre and post occupancy studies *Cundall developed IEQube (Indoor Environmental Quality) sensors to monitor the indoor environment of spaces with the aim of improving occupancy wellbeing and productivity.

Coworking The demand for coworking and other flexible workspaces has grown rapidly in recent years. This is driven by changes in the ways people work, with an increased appetite for less rigid and more flexible working arrangements, made possible by rapidly advancing technology. Financial pressures and a wish to reduce the burden of office leases are also driving growth in the sector. Companies are looking for flexibility and agility in their office space by ‘outsourcing’ the provision of their office accommodation. This is particularly the case for smaller business and start-ups. Digital creativity is the key to many modern businesses and to excel in this field they need to attract and retain skilled people. Businesses are looking into flexible working spaces to provide a creative environment,

WeWork has been the most prolific taker of space across Central London between 2012 -2017 leasing in excess of 2.5million ft² and in 2017 all flexible workspace providers have taken over 21% of office space in Central London. Source: Cushman & Wakefield

where their staff can work in different ways with opportunities for social interaction and collaboration. While serviced office accommodation has been in the market for many years, this traditional model is becoming less appealing to modern occupiers. In addition to simple office accommodation, modern occupiers are wanting office spaces that have communal areas, meeting spaces, event spaces and break out areas - as well as facilities such as gyms, cafés and cyclist provision. Modern coworking providers are responding to this by developing an offering based on user experience. There are over 2,800 companies across the UK that include flexible office space as part of their portfolio. Some of these are established national or international coworking providers and others are investors and developers that have created their own coworking concepts.

Coworking providers regularly take significant leases within speculative office developments and are increasingly seen as a key tenant in the market. Increasingly, investors and developers are beginning to recognise the importance of this and are designing proportions of new developments that can accommodate a coworking provider. Provision of coworking spaces presents a series of technical challenges to a conventional office development. Cundall has experience of working with coworking providers to develop and refine their technical specification and requirements across their entire portfolio. When working for a landlord or developer, we are able to bring this in depth knowledge of a coworking provider’s business to critically appraise the project’s brief.

Year in Review: 2019

Cundall Futures • Cundall networks and knowledge • Ideas competitions • Personal networks

PEOPLE AND SKILLS

RESEARCH AND IDEA

APPLICATION ON PROJECT

• Academic links • Industry bodies • Conferences and events • Tax breaks and paid research

• Visibility of successes • Better funding on projects • Bid support pushing beyond the norms

INDUSTRY THOUGHT LEADERSHIP

At Cundall, we are committed to improving our working methods (and our industry) through the effective application of technology and innovation. This has been engrained in our processes since our founding, we set ourselves the target of allocating 1% of our global turnover to research and development by 2021. Internal communication Our strategy for research development and innovation is led by our Head of Research and Innovation, Ed Wealend. He is supported globally by three additional people as part of our Cundall Futures group, and two graduate engineers spending 50% of their time on research activities. In addition, we’re sponsoring 4-5 PhD candidates at top universities in the UK and Hong Kong in topics related

Year in Review: 2019

to digital engineering, sustainability, 3D printed concrete, climate change adaptation and embodied carbon. In terms of internal communication, our Futures team strategy includes the following areas of focus:

External communication In 2019, we curated six external events over the year with the following format: Three speakers

Targeted funding aligned with broader business programmes

Cundall expert

Developing a global network to support every region’s RDI activities.

Company expert

Focus on key themes

Staff are encouraged to mark all time dedicated to R&D on their timesheet using a dedicated activity code. This allows us to track innovation and follow up for the innovation inventory, compare teams for level of innovation and offer support / training as required.

Increase in partnerships with Universities (PhDs, EngDs), start-ups, leading clients and consultants Better communication of innovation in the practice, selling of outcomes, and management

Academic expert

Recorded and broadcast globally

Cundall Diploma graduation

In March, we saw our inaugural round of Graduates complete the Cundall Diploma. This is a significant achievement, as they started back in September 2016 during World Green Building Week and finished their last module in January 2019 so itâ&#x20AC;&#x2122;s been a real investment of time and effort. As part of our One Planet, One Chance roadmap, we identified learning and development as a key enabler to achieve our vision of being â&#x20AC;&#x153;agents of change for a sustainable worldâ&#x20AC;?, providing the key skills and knowledge to create the best sustainable design solutions. The Diploma is a key part of this strategy. The course, which is created in- house by knowledge specific specialists, covers a whole range of topics including Climate Change and the role of Designers, BIM and Sustainability, Energy Efficiency, Pollution Prevention, Embodied Carbon and Health and Wellbeing.

Each topic takes the participant on a journey using different learning methods such as creating presentations, calculation spreadsheets, poster competitions, essays and multiple choice questions. We also went the extra mile to get it CPD certified to enable the hours to be used towards chartership. We have held the two graduation ceremonies in London and Hong Kong. Each graduate received their diploma certificate followed by a presentation on each of the topics by one of the High Achievers (the highest scorers in each module), to recap on some of the content that had been covered during the past two years.

The general consensus from the group was that the Diploma not only taught them about sustainable design, but connected them with other disciplines and people around the practice (during group work tasks), allowed them to be creative and also taught them about aspects like technology, which are incredibly important for the future of sustainable design.

Year in Review: 2019

2020 - the year of net zero carbon We have seen a global tide of momentum over the past year, with individuals, governments, local authorities and now the construction industry declaring climate emergencies and setting targets to be net zero carbon. Cundall’s mission, vision and values have enabled us to be at the heart of the industry’s response. As part of our vision to be “Agents of change for a sustainable world” and “Construction industry thoughtleaders”, our Sustainability Roadmap: ‘One Planet, One Chance’ commits us to address our whole carbon footprint and be a carbon neutral business by 2020 and positive by 2025. At the same time, it requires us to develop solutions for carbonpositive buildings and infrastructure for our clients. Over the next couple of years, our response to this issue will define us as a business and our place in the industry. Our first step was setting Science Based Targets (SBTs). These aim to limit our absolute carbon emissions in line with the Nationally Determined Contributions (NDCs), which were agreed by the Paris Agreement to limit global temperature rises to well below two degrees centigrade above preindustrial levels. Australia leads the way Setting the standard for the rest of the business, our Australian offices (Sydney, Melbourne, Perth, Brisbane and Adelaide) were certified carbon neutral under the Australian Government’s National Carbon Offset Standard (NCOS) this year. Carbon neutral certification under the NCOS is achieved first by reducing greenhouse gas emissions associated with the business (including electricity, gas, transport, materials procurement, waste and water), then compensating for the 14

Year in Review: 2019

remaining emissions through the use of carbon offsets. Transparent public reporting and a robust strategy to reduce emissions in the future are also part of the process. Moving forward, we will achieve carbon neutral certification across our entire global business next year. Industry Leadership The area where we have the greatest impact is in leading a cross-industry response to the climate change emergency. We are working alongside the UK Government’s Ministry of Housing, Communities and Local Government (MHCLG), to chair Part L of the Building Regulations Consultation for nondomestic buildings. We are also actively involved in professional institutions such as CIBSE, RIBA, RICS, ICE, World and UKGBC, BBP and LETI, helping to deliver real operational energy performance while reducing upfront carbon emissions associated with

the construction process. In addition, we are working with developers and local authorities to understand the measures required to meet their science-based and net zero carbon targets. Cundall is part-creator of embodied carbon tools and methodologies for the World Green Building Council (World GBC), the Royal Institute of Chartered Surveyors (RICS) and the Hong Kong Institute of Construction (HKIC). We have just been appointed by the Greater London Authority to help set their whole life carbon standards and methodologies for all projects in London. Over the next six months, we will be focusing on how we can all address the climate crisis on all of our projects.

Bespoke sustainability frameworks

Climate Positive Action Reducing whole carbon footprints beyond zero.

Zero Carbon Energy Making buildings and infrastructure energy efficient and supplying all energy from renewables.

Materials and Supply Chain Reducing material consumption and using products from sustainable sources with transparent and ethical supply chains.

Health and Wellbeing Encouraging active, social, meaningful lives and providing the buildings, infrastructure and spaces to support good health and wellbeing.

Climate Change Adaptation Designing buildings and infrastructure to be resilient and responsive to climate change.

“You don’t know what you’ve got unless you measure it!” This is true for everything from energy consumption and indoor air quality, to occupancy satisfaction and productivity. Design standards like BREEAM and LEED alone cannot guarantee performance in use. We recommend that project specific Key Performance Indicators (KPIs) are set based on outcomes, not processes. These should be agreed at the start of the project, using BSRIA’s Soft-Landings process and driven through all the design and construction stages. Following this, they should be measured and signed off - either on completion or in use.

Ethics and Equity Creating ethical and equitable places to live and work.

We have been using the 10 One Planet Living Principles and the UN Sustainable Development Goals (SDGs) to help clients create bespoke frameworks that achieve their aspirations. This requires meaningful stakeholder consultation to define what is important to each organisation and what success means on their projects. For some clients, these form part of the design and construction teams’ appointments, with collective incentives for achieving targets and aspirations. This helps create a more collaborative process, as everyone is working towards a shared goal, that is clearly defined from the outset.

We aim to integrate practical, functional and easy to maintain designs that achieve each project’s vision. We have identified the areas of focus, in the graphic above, common among successful projects.

Year in Review: 2019

03 2019 Project Highlights

Lower Mountjoy Teaching and Learning Centre Durham, UK

We worked alongside Galliford Try to deliver this £40m 8,300m² Teaching and Learning Centre for Durham University, which prides itself as a new era in digital learning. The centre includes 450 new study spaces and state of the art learning theatre of which £2m has been invested in cutting edge learning technology. Requirements included the ability to host major academic conferences and as a result the design is mainly open plan. The space features lecture theatres, flexible and innovative teaching rooms, education laboratories where new teaching and training methods will be developed, student learning zones and a café. The design of the building was carefully considered to respond to the context, including nearby buildings and views of the Durham World Heritage Site.

Year in Review: 2019

The project has been designed to a BREEAM ‘Excellent’ rating, and insect-friendly plants and native tree and shrub species were being incorporated into the soft landscaping for the site. The design was challenging, particularly from a structural perspective. The Lower Mountjoy roof is multi-faceted and predominantly consists of 11 vaulted modules with triangular rooflights and a standing seam zinc finish. There is also one long span glazed roof module with a sawtooth profile over the atrium. The team overcame considerable challenges to design and model these roofs and deliver the project successfully within the tight programme. This was an invaluable experience and it is great to look back on our involvement in a landmark project for Durham.

Client Galliford Try / Durham University Sector Education Value £40 million Completion date Completion date 2019 Architect Space Architect Services Building services, civil and structural Services Awards engineering, sustainable design, fire engineering Images and acoustic services Images © Kristen McCluskie

Year in Review: 2019

New Music Facility, King’s College School Wimbledon, UK

King’s College School’s new music facility is exemplary in its achievement of client vision, innovative architecture and design. The project objective was to create a state-of-the-art music facility for a leading academic school in the UK. The new building is arranged over three floors, comprising music rooms, a stunning concert hall (which can accommodate an audience of 200 alongside a 70-piece orchestra), classroom spaces, the new porters’ lodge and staff administration/office spaces.

Year in Review: 2019

The key success of the King’s College Music School was the integrated design approach between architect, the school and the wider project team. Glulam timber was selected to deliver the architect’s expressed requirement of integrating the structure with the internal finishes, with American white oak of the glulam beam matching the American white oak veneer of the acoustic panels. In addition, the diamond structural grid pattern was developed to match both the internal acoustic panel pattern as well as the external roof tile pattern.

Client Kings College School Sector Education Value £4 million Completion Completion date date 2018 Architect Architect Hopkins Architects Services Services Civil, structural and geotechnical Awards engineering Images Awards London RIBA Regional Award 2019 New London Architecture Award 2019, commended Education Acoustics Award 2019 Images © Hopkins Architects / Cundall

The site presented a variety of engineering challenges caused by the high water table, which required engineering solutions to prevent flooding, floatation and an integrated surface water drainage system. A further challenge for the site was the collection, retention and disposal of surface water and foul drainage. An attenuation system was a key requirement and was implemented to limit the surface water run-off, preventing flooding of the site and overwhelming the local sewers.

Year in Review: 2019

Vaux Sunderland ,UK

Cundall’s planning and engineering teams have worked on the delivery of the Vaux development since the bidding stage in 2014. The development is Sunderland’s largest ever regeneration project and is creating new jobs and new places to work. Cundall has been appointed on a multi-disciplinary basis. The former Vaux Brewery once occupied the site, which closed in 1999, leaving the site vacant for over 17 years. The masterplan area measures 5.5ha and is in a key gateway site within Sunderland city centre. It has been allocated for employment use in the Council’s UDP since 1998. Cundall secured hybrid planning permission for up to 115,000m² of floor space, which will include office, retail, residential and leisure areas. The first phase of development formed the detailed element of the application, and permission was secured for a 60,000sqm office building at the heart of the site. This has now been completed

Year in Review: 2019

and sits adjacent to the Keel Line public realm, which plays a vital role in linking the Vaux site to the city centre. The later phases of the masterplan include 18 separate buildings or plots proposed to be built over a 15-year period to create a flagship development for living, working and relaxing. Cundall also assisted in the preparation of a design code which set out the parameters for the masterplan. The team worked closely with the local planning authority and statutory council to secure planning permission for the milestone development, working collaboratively between Cundall disciplines to overcome constraints with ground contamination, archaeology, visual impact, economic benefit and ecology.

Client Siglion Sector Masterplanning Value £200 million Completion date Completion date 2030 Architect Urbed, FCB FB, 5Plus Architect Services Civil, structural and geotechnical Services Awards engineering, acoustics, planning, CDM Images consultancy and transportation Images © Kristen McCluskie

To create a sense of place, the masterplan has been designed to provide active streets, with small scale retail, cafes, restaurants and leisure uses occupying ground floors, and trees and planting adding to the attractiveness of each street.

Client Sector Value Completion date Architect Services Awards Images

Year in Review: 2019

Calton Hill Observatory refurbishment Edinburgh, UK

Cundall designed the servicing strategy for the refurbishment of one of Edinburgh’s most prominent landmarks, The City Observatory, on Calton Hill. For the first time in 240 years, the site is fully accessible and open to all. After a four-year period of restoration, the Observatory (which had been left to degrade since the late 20th century) has been refreshed and is now open again for visitors. The site consists of the restored City Observatory, the City Dome with Transit House and newly built exhibition space. The Hillside, a restaurant and a welcome kiosk have been built at the East Gate. The restaurant is cantilevered over the north east corner of the boundary wall to maximise available views. As a counterbalance to this, the new gallery is excavated into the basalt mound to the north of the Observatory. The £4.5m redevelopment is the result of a partnership between Collective and The City of Edinburgh Council. Funders include City 24

Year in Review: 2019

of Edinburgh Council, Creative Scotland, Heritage Lottery Fund, Edinburgh World Heritage, William Grant Foundation, WREN, The Wolfson Foundation, Garfield Weston Foundation, Sylvia Waddilove Foundation UK, Pilgrim Trust, Architectural Heritage Fund, Hope Scott Trust, Idlewild Trust, Craignish Trust and many more. It is proof that collaborative working and project team co-operation can provide truly stunning results. We worked closely with the project team to understand and incorporate requirements from funders into our design. We carried out a fabric first approach to deliver buildings that would remain comfortable under all conditions, while minimising energy use as much as possible.

Client Faithful and Gould Sector Lifestyle Value £4.5 million Completion date Completion date 2015 Architect Collective Architect Services Building services engineering Services Awards RIAS Regional Award 2019 - Winner; Images RIBA National Award 2019 - Winner Images © Susie Lowe

Donald Wilson, City of Edinburgh Council's culture and communities convener, said:

"Gazing over the city from the top of Calton Hill, the city observatory has played an important role in Edinburgh life for hundreds of years.” – “Now it is set to become one of the most unique 'must visit' destinations in all of the city”. -"It is surely one of the most significant conservation projects to take place in Edinburgh in recent times."

Year in Review: 2019

Grey Street / Mosley Street

Client Malhotra Group Sector Lifestyle Value Confidential Completion Completion date date 2022 Architect Architect Space Architects Services Services Building services, civil and structural Awards engineering, acoustics Images © Space Architects

Newcastle upon Tyne, UK

We are providing multidisciplinary services for this redevelopment of multiple buildings on Grey Street and Mosley Street in Newcastle upon Tyne. When complete, this ambitious mixed-use project will provide a fourstar hotel, leisure club with pool, bars and a night club. Nearly all the properties are currently in use and at least Grade II listed, requiring careful coordination and considerate stakeholder engagement. Many of the buildings are in poor condition, inaccessible or unsafe to enter, so detailed survey and assessment has been required.

Year in Review: 2019

Another challenge that has had to be considered at the earliest possible stage is the subterranean Lort Burn, which has been infilled and could significantly affect any new foundations. There are also multiple existing basements that run under the adjacent public highways of Grey Street and Mosley Street, and they are also the routes of the existing utilities. We are working with our client and the wider design team to minimise disruption to the existing listed buildings while also designing a first-class development befitting the grandeur of Grey Street and the history of Newcastle city centre.

“We at Malhotra are delighted with the ongoing projects at our historic buildings on Grey Street and Mosley Street and the creation of these new and exciting venues for central Newcastle. We are very pleased with the support of our design team Space, Cundall, Vindomora Solutions and 360 group, who have enabled the project to progress thus far and we look forward to the successful delivery of these exciting projects in the near future” – Ian Tubman, Project Director, Malhotra Group.

One Heddon Street London, UK

One Heddon Street is the first dedicated coworking office space provided by The Crown Estate and is the first WELL certified coworking office. This new hub will offer 350 desks for professionals, startups, and project teams located in the West End of London. The flexible membership offers private offices for two to 12 people or desk renting in a coworking space. Members are also able to book meeting rooms, boardrooms, use the private roof terrace, event space and take advantage of the wellbeing activities and events. Cundall provided wellbeing and sustainability advice which were core components of the design. Compliance with environmental aims was assured at the outset by establishing clear objectives set by the WELL Building Institute. This project achieved WELL Platinum, the first building in Europe to do so. The roof of the building is provided with a herb garden which not only contributes to the greenspace but attracts wildlife in the area. Zonal temperature, humidity and air quality is monitored across the office to deliver the highest possible comfort conditions. Effective ventilation maintains air quality and is demand controlled to regulate rates and reduce CO2 levels. Heating and cooling meet CIBSE and ASHRAE comfort levels providing a healthier, hypoallergenic

environment. All paint used is low VOC and non-toxic. Maintained thermal comfort and air quality ensures health and wellbeing and improved staff productivity. Quiet working spaces and privacy booths provide low noise rating and ambient lighting. Meeting rooms include extensive acoustic treatment to provide private spaces. Chilled water dispensers are located within 30m of all staff and tested to WELL requirements. Staff are provided with a personal cup to encourage them to stay hydrated and reduce disposable plastics. The onsite catering facilities offer subsidised, inclusive menus of healthy, nutritionally balanced meals. Ingredients are locally sourced and seasonal and there is allergy, nutrient and calorie advice readily on display. Lighting is set to visual acuity for focus, brightness management, light colour quality, responsive lighting control and circadian lighting. Daylight dimming also reduces wastage and no desk is more than 7m from an external window.

Client The Crown Estate Sector Workplace Value Confidential Completion date Completion date 2018 Architect Barr Gazetas Architect Services Well Services Awards First office in Europe to achieve WELL Images Certification Platinum Images ÂŠ Philip Vile

There are cycle parking spaces at basement level, with extensive locker, changing, drying and shower facilities, promoting physical exercise. Biophilic design principles create a calm and relaxing workspace. Biophilia is incorporated as part of the core design, including moss and living walls, to contribute to health and wellbeing, provided with automated localised irrigation systems and enhanced lighting.

Year in Review: 2019

Newcastle University Sports Centre Newcastle upon Tyne, UK

The project involved construction of a new 6500m2 three-storey building and refurbishment of the existing sports centre, situated adjacent to the new build. The new building incorporates sports analysis laboratories and sports facilities, including an eight-court sports hall, four squash courts and studio space. Within the new biometrics laboratory, a 60-metre gait analysis track and motion capture facility was provided. This analyses movement and technique of athletes via high-speed video technology. The new physiology lab is used to monitor the effects of external influences on the performance of athletes, including nutrition and environmental conditions. As part of the physiology analysis suite, an environmental chamber was installed, which allows monitoring of performance according to changing temperatures, humidity levels and air pressure.

Year in Review: 2019

Within the existing sports centre, the student cardiovascular suite was fully refurbished and upgraded and a new strength and conditioning suite provided to enhance training facilities for sports teams and elite level athletes. Key considerations for the design of the building centred around the Universityâ&#x20AC;&#x2122;s sustainability aspirations, driving the use of low energy building services systems. Solutions included connection into the University district heating system, naturally ventilated sports hall and squash courts and the use of energy efficient LED lighting and lighting controls throughout.

Client Newcastle University Sector Education Value ÂŁ16 million Completion date 2019 Architect Ryder Architecture Services Building services, civil, structural and geotechnical engineering, planning consultancy, lighting design Images ÂŠ Kristen McCluskie

Year in Review: 2019

2019 Awards Won

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