2004 Curtin Student Guild Annual Report

Curtin Student Guild

Annual Report

2004

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St u dent s

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CONTENTS p.4/5 p.6/7 •Presidentʼs Report

•Education Vice Presidentʼs Report •Activities Vice Presidentʼs Report

p.8/9

p.10/11

p.12/13

p.14/15

•Divisional Representativesʼ Report

•Managing Directorʼs Report

•General Secretaryʼs Report •Departmentsʼ Report

•Member Benefits

p.16/17

p.18/19

p.20/21

p.22/23

•Sport & Recreation

•Responsibility and Accountability

p.24/25 •Guild Statistics

•Community Support

•Financial Statement

p.26/27 •Guild Council Governance

Mission,

Vision & Values The Curtin Student Guild is a not-for-profit organisation which aspires to the following: Vision The vision of the Curtin Student Guild is to be an independent organisation which is highly valued by all of the University community, especially our members, through the active provision of services and benefits, encompassing all aspects of student life.

Mission Statement The mission of the Curtin Student Guild is to provide a range of services to the students of Curtin University helping them to have a fulfilling university experience through: - actively representing Curtin University students; - encouraging and facilitating student participation in University decision-making; and - advocating on behalf of and providing services, facilities and activities for our members.

Values In working towards its vision and mission the Curtin Student Guild subscribes to the following values and principles: - Autonomous & Democratic: Student control of student affairs, underpinned by democratic decision making; - Ethics & Integrity: Acting at all times with integrity and ethical consideration based on open and honest behaviour and mutual trust; - Service: Providing service in an atmosphere of understanding and commitment to our Guild members; - Community: Demonstrating a sense of community with respect for and acknowledgment of diversity; - Communication: Open communication and consultation; - Responsibility and Accountability: We will be responsible and accountable to our members, ensuring transparency of actions, with the resources of the Guild applied for the maximum long term benefit of our members; - Initiative and Development: An attitude of welcoming change and growth with an emphasis on best standards and continuous improvement in our services and staff; encouraging individual and organisational development and creativity in all that we do; and - Co-operation: Active co-operation with both internal and external organisations and groups who have similar goals and values, offering benefit to our Guild members.

About the cover: The concept of 驶Curtin Student Guild - Standing Strong Supporting Students始 was used in 2004 to brand Curtin Student Guild publications. Artwork using centuries old trees and forests symbolised the long history of the Curtin Student Guild and its strong roots in the Curtin University community guaranteeing a solid base to support students now and in the future.

Design + Layout: Ron Schop Photography: Jemma Keech

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President The Curtin Student Guild has experienced considerable growth in recent years, resulting in a better university experience for all students. This year, I am proud to present the Guildʼs achievements in 2004 and address the challenges it may face in 2005 and beyond. The Guild would not exist without you, its members. Special thanks are extended to all students who continue to support their Guild in so many different ways.

2004 IN REVIEW Your 2004 Guild President, Kristal Mihal worked productively with University management to promote student interests as a priority in their decision making. Kristal made a significant impact during her term, leading Guild Council in range of initiatives aimed at ensuring our focus was clearly directed to outcomes for you. These efforts were rewarded with some significant wins for the Guild in 2004. The University Councilʼs decision not to raise HECS fees for 2005 was largely due to the Guildʼs effective lobbying. Parking permits remained at a student friendly rate of $62 per year, despite University pressure to impose a significant increase. A revised Student Charter was also approved by the University, providing both staff and students with a clear code of conduct.

There are Guild members at all Curtin campuses across the State.

The Resources and Environment Divisional Representative is your regional voice at University boards and committees meeting at Bentley, supporting all regional students. However we know that local representation in your own campus is equally important and we are continuing to develop regional student associations at all campuses. Inaugural regional campus representative elections were conducted in 2004. Also, with the support of the Guild, the existing Kalgoorlie and Muresk campus student associations have continued to grow, and the Geraldton University Centre held the inaugural meeting of its Student Association in April 2005. Over $100,000 has been allocated to directly supporting regional students since the introduction of ASF in 2003. This has provided funding for orientation and social activities, and improved sporting facilities Continuity of service and commitment to preserving the commercial viability of the Guild, in an extremely unpredictable political environment, are key priorities for the Managing Director, Jeanette Bosci. Jeanette is supported by a dedicated team of professional staff who are committed to facilitating the implementation of the goals and objectives set by Guild Council.

LOOKING FORWARD… The Guild is recognised by the University as an effective representative body for students. Members will see a 2005 Guild Council committed to ensuring that the University spends additional revenue, obtained from recent HECS increases, appropriately and effectively, and that as the University focuses more on research, the quality of teaching is retained. Through our participation on University boards and committees we will ensure that the views of students are heard and acted upon.

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A major representative project that the Guild is pursuing is the implementation of online voting. We are targeting implementation for the 2006 Guild Elections, aiming to facilitate maximum student participation. More details will be revealed in the coming year.

Your Guild recognises that member values and needs evolve over time. It takes time to respond to changing needs, but your Guild is committed to encouraging feedback from all members and to incorporating you ideas into our future planning. Efforts will also be focussed on ensuring that you, our members, are aware of the many services and activities and that your Guild provides. The Guild aims to continually improve member satisfaction with Guild services, as surveyed in the 2004 Curtin Annual Satisfaction Survey (CASS).

The Curtin Student Guild is one of the most stable student organizations in the country. However, there are ongoing attempts by Federal and State governments to destabilise the Guildʼs representative role in the University system. If the Federal Government is successful in forcing a return to Voluntary Student Unionism in 2006 we will be forced to make some radical changes to ensure that the long-term sustainability of Guild services. The decisions we take now will impact on Curtin students for many years, so it is important to ensure that we give proper consideration to both the short and long term impact of our strategies. Regardless of legislation, our challenge will be to continuously review and expand benefits provided to members whilst keeping costs as low as possible.

The future for students at the Curtin University of Technology is may be uncertain in many areas.

However, what cannot be argued is that as long as there are students willing to commit their time and effort to furthering the interests of fellow students, there will always be a Curtin Student Guild fighting for studentsʼ needs and rights.

Patrick Gorman 2005 Guild President

Patrick Gorman - 200 5 President

Kristal Mihal - 200 4 President

Photo: 驶Guild Reception始 - The Guild reception was totally renoved in 2004. It now features ample bench space for members to fill out forms and applications, one centre location for all enquiries, a seating area for visitors and easy access meeting rooms.

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Photo: ʻFight the Feesʼ - Through the raising of student support for the ʻFight the Fees campaignʼ and persistent lobbying of the University, the Guild persuaded the Vice Chancellor in 2004 not to recommend the increases for 2005 to University Council.

Education Vice President FIGHT THE FEES The Higher Education Support Act (HESA) passed by Federal Parliament in December 2003, gave the 2004 Education Vice President (EVP) David Goncalves, the daunting task of opposing the introduction of a 25% fee increase and Domestic Up-Front Full Fee paying places. David, together with the Guild President, led a comprehensive campaign on the detrimental effects of this legislation. By uniting student support and through persistent lobbying, the Vice Chancellor was persuaded to oppose the increases. On the 23rd of June 2004, University Council voted in agreement with the Vice Chancellor. Curtin became the only West Australian University not to burden its students with the 25% increase.

Unfortunately, the Guildʼs victory against fee increases will be short-lived. Despite a collaborative Guild and NUS campaign on HESA during the 2004 Federal elections, the Federal Liberal Government was re-elected, resulting in no immediate chance of HESA being repealed. HESA, combined with reduced student enrolments (despite the lower HECS fees) and lower than expected Federal funding, led to a decision by the University in 2005 to review fee increases as a means of raising revenue.

In Semester One 2005 the Guild conducted a comprehensive ʻBrains Not Bucksʼ student education campaign, together vibrant rallies and extensive lobbying of University administration.

Unfortunately, effective from 2006, University Council has ultimately decided to increase domestic up-front full-fee paying places in line with HESA legislation. The Guild would like to see this decision reversed in the future. We believe the University and Government should further explore alternate means of raising funds.

For the immediate future, we will be focusing on ensuring that the additional money is spent on improving the quality of teaching and learning at Curtin and on reducing the impact of this inequitable legislation through the development of equity scholarships and similar initiatives.

VOLUNTARY STUDENT UNIONISM Voluntary Student Unionism (VSU) has proven to be another challenge for office of the EVP. Anticipated in 2004 as a possible consequence of the re-election of the Liberal Federal Government, VSU in the form of the Higher Education Support Amendment (Abolition of Compulsory Up-front Student Union Fees) Bill was introduced to Federal Parliament on the 16 March 2005 and is currently still being debated.

Preparations for the return of VSU have already begun. To educate students on the importance of retaining a vibrant and viable Guild, despite VSU restrictions, we have conducted awareness campaigns, distributed information publications and educational materials, coordinated petitions and student rights forums. Further activities are expected in the latter half of 2005.

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TEACHING & LEARNING The EVP, assisted by the Guild Project Officer, has been instrumental in improving the quality of teaching and learning on campus. In 2004 we reviewed the Universityʼs unit outline

policy. Aided by the Divisional Representatives, an audit of unit outlines across the University was conducted. This revealed a disturbing lack of quality, continuity and compliance with 2004 University policy. The 2005 EVP presented research findings to the University Teaching & Learning Committee (UTLC) and subsequent collaborative work with the UTLC has resulted in a comprehensive review of University policy. We are presently working with UTLC to develop an anonymous assessment policy aimed at ensuring that the marking of student papers is free of bias and discrimination. The outcomes of this initiative should be visible in 2006.

We are also carefully monitoring, and where appropriate challenging, changes to the policy on the management of plagiarism at Curtin. We aim to safeguard students against unnecessarily punitive measures and to ensure there is no restriction of appeal rights. The Guild is also active in facilitating the development of a new Student Evaluation of Learning & Teaching (SELT) instrument, with an easy-to-use online survey.

Trials for the survey are currently underway, and its use should be widespread by Semester Two of 2005.

2005 NUS CONFERENCE A successful application to host the National Union of Students (NUS) Education was submitted in March 2005. Scheduled for 29 June – 1 July, this conference will attract 200 – 300 student attendees from universities around the Nation. The focus of this yearʼs conference will be the current struggle against VSU. Participants will be able to learn from our past experiences in resisting, surviving and eventually repealing past State VSU legislation.

It is hoped that the conference will empower student organisations to continue to fight effectively for student rights throughout the difficult times ahead.

Rikki Hendon, 2005 Education Vice President

Rikki Hendon - 200 5 Education Vice President

David Goncalves - 2004 Education Vice President

Activities Vice President The Guildʼs primary focus for the role of the Activities Vice President (AVP) in 2004 was to expand the number and quality of activities being offered to you, our members. Your responses to our surveys and your participation in Guild run activities and events, tells us that most of you want more from your time at University than just being stuck in a lecture theatre, or lab.

You have made it clear that you also want to be able to choose from a range of activities and events. You asked, and we listened! We may not have it perfect as yet (though we are trying) and we gave you a range of new ʻCommon Free Timeʼ activities, while continuing on with many of the long time favourites (like the fortnightly ʻGrill the Guildʼ barbeques). We also increased support for the growing number of clubs and societies, welcoming on board our first regional clubs.

CLUBS & SOCIETIES The number clubs registered with the Guild has grown by a further 13% in 2004, giving an overall increase of 40% since 2002. This has led to a natural growth in the sponsorship, facilities and resources being provided to clubs.

The Guild is pleased to have achieved the following on behalf of clubs in 2004: • Distribution of over $31,000 in direct grants and sponsorship to clubs. This represents an increase of 444% since 2002.

• Provision of a dedicated clubs meeting room in the Guild office space, at no cost to clubs.

• Secure locker facilities, for storing of club resources • Regular guest speakers at inter club meetings – supporting office bearers to effectively administer your clubs.

• Distribution of a more comprehensive club registration and resource pack.

SATELLITE & REGIONAL CAMPUS SUPPORT The Guild endeavours to allow students at satellite and regional campuses to have a say in how funds allocated to their amenities and services are spent.

provision of air-conditioning to the gym, hosting of a sports day and support of student clubs.

Kalgoorlie Student Association have also utilised their funding according to the needs and preferences of their students. Funds have been used or allocated for construction of a Barbeque, to hold a movie night, for orientation activities, to subsidise the annual ball, to re-equip the gym and to hold a range of social activities throughout the year. We were also pleased to receive registration applications from the WASM Rugby Club, WASM Pluggers Basketball Club and WASM Social Club.

These applications were accepted by the Guild, and over $2,000 in additional sponsorship was provided for specific club activities.

EVENTS The focus in 2004 was to continue to improve major Guild events and to introduce new initiatives to encourage students to socialise off campus. Our efforts were rewarded with the number of students attending Guild events increasing. Held off campus at Base Lounge, the inaugural Cocktail Night was a sell-out event. The Guild Evening of Elegance Ball continues to develop a reputation as the premier social event of the year and this also was a sell-out in 2004. On campus events also proved hugely popular; the number of guests at the four major annual Tavern events alone totalled over 3,500. Check out the sport and recreation report to get a full run down on Guild activities.

INTO 2005…

Aside from improving on the impressive record of the last two years, we plan to hold more events that cater to underage students, or non-drinkers. We also assist Guild registered clubs & societies by selling club event tickets through Guild retail outlets, at no cost to clubs.

Katie McGregor 2005 Activities Vice President

Support services to the Graduate School of Business (Perth City campus) were boosted with the campus being actively represented on the CUPSA council. Coffee networking sessions were implemented, a water fountain was installed and tea and coffee making facilities provided.

Where regional campuses have an established elected student association the Guild has provided funds directly this elected student group. This applies to both Muresk and Kalgoorlie campuses. The Guild is working to facilitate student representation at other newer regional campuses, so that the students in these campuses may also have a direct voice in how we can assist in providing the services and facilities they need.

Katie McGregor 2005 Activities Vice President

Muresk have and are continuing to utilise their funding to upgrade the tennis/basketball courts, provide a ping pong table, upgrade gym, tennis and cricket facilities, and to resurface the pool table. Other projects undertaken or being planned include Nathan Low - 200 4 Activities Vice Pres ident

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Photo: ʻVege Patchʼ - Although all Guild catering outlets offer health food alternatives, The Vege Patch - located in Elizabeth Jolley Theatre - is the place to go if you want the largest selection of fresh salads, pasta, sushi and vegetarian meals.

Divisional Representatives Elected each year by their fellow students, Guild Divisional Representatives work actively to improve services and conditions for students within their elected Division. The role of these “Div Reps” includes participating on various Divisional boards and committees, meeting with academic and University staff on a one-on-one basis and writing detailed reports – all in the interests of providing valuable support to students on a wide range of issues.

The 2004 Divisional Representative group was very active within the University, achieving positive outcomes for Curtin students and establishing a solid foundation for better educational outcomes in the future.

CURTIN BUSINESS SCHOOL • A participation mark was introduced instead of an attendance mark for all courses.

• Standardisation of unit outlines occurred across the Division.

• The Capstone unit introduced by CBS was reviewed by the Business Divisional Representative.

2005 GOALS • Further investigation into supplementary exams.

• A review of departmental photocopying and printing machine costs to ensure the lowest price possible is offered to students.

HEALTH SCIENCES • Successful lobbying for the removal of an ancillary fee for HCS students took place.

• Representation of students experiencing exam timetable clashes across all schools within the Division.

2005 GOALS • Review of equipment and resources available to ensure technology match which students what is used in the work place.

• Support for students balancing practical placements with regular coursework.

• Ensure that the quality of Curtin courses is maintained.

ENGINEERING, SCIENCE & COMPUTING • New Engineering common room established on the 3rd floor of the Engineering Building.

• First year Engineering students granted access to an exclusive lab and workroom.

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•

A transparent teaching policy within the Department of Computing was introduced.

Expiry dates included on all unit outlines to ensure standardisation and accuracy of course materials across the Division.

2005 GOALS • Seek resolutions for ongoing timetabling issues.

• Represent students on a Divisional working party investigating student behaviour in lectures, labs and tutorials.

• Ongoing negotiations to renovate the Basement Café.

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RESOURCES & ENVIRONMENT • Establish regional campus representative roles – increasing communication between campuses, improving service delivery and facilitating the responsible use of member funds.

• Visits to regional campuses to discuss local issues and support campus representative delivery of services to students.

2005 GOALS • Advocate for equitable access to resources and information for regional students, including library and computer services.

• Encourage more social interaction between all R&E students.

• Development of committee structures at regional campuses to improve regional students input in the University system.

HUMANITIES • Establishment of new lab and common room facilities in Building 501 and a common room in Building 201.

• Negotiated for repʼs of Divisional based academic clubs to sit on Divisional boards.

• Improved course approval process.

• Continued dealings with the University on consumable fees, course quality and access to technology and equipment.

2005 GOALS • Provision of more common room facilities within the Division.

• Investigation of a Division-wide feedback system (modelled on the current system in Engineering, Science & Computing).

2004 Divisional Representatives

David Wheeler Engineering & Science

Kate Meenan Engineering, Science & Comp uting

Amanda Opperma nResources & Environment

Bennett Greenhalgh Business

Dave Dydek Health Sciences

Patrick Gorman Humanities

2005 Divisional Representatives

Reece Wheadon Resources & Environment

Esther Low Business

Holly Cameron Health Sciences

Rebecca Higgie Humanities

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General Secretary The start of 2004 marked the second year of automatic Guild membership for onshore students enrolling in most Curtin University courses. It was also the second year of the Amenities and Service Fee (ASF) charge by the University. The Guild, effectively acting as a subcontractor to the University, receives the bulk of the ASF paid by students who choose to retain their automatic Guild membership. The increased membership of the Guild and the increased funding from the University, both resulting from 2002 State legislation, presented many new challenges for the Guild. However, many of the implementation problems confronted in 2003 were resolved in 2004 and we believe that the changes we have made have provided us with a solid base from which to move forward, even if the Federal Government does reintroduce VSU in 2006.

SATELLITE & REGIONAL CAMPUS ELECTIONS The Guild acknowledges the importance of having students from Curtinʼs satellite and regional campuses take part in the Guildʼs decision-making processes. It is further recognised that satellite and regional campus representatives are vital to the development and expansion of Guild services and facilities.

For the first time, in 2004, satellite and regional campus representative elections were held in Curtinʼs eight satellite and regional campuses. The elections were carried out with the support of the Office of the University Secretary and conducted by mass mail-out to all students at campuses in Northam, Albany, Joondalup, Kalgoorlie, Karratha, Port Hedland, Geraldton and the newly established campus in Margaret River.

Student representatives from Margaret River and Northam campuses were elected after lengthy consultation and election planning. Unfortunately, no nominations were received from the other campuses, resulting in no direct student link to these education centres. However, with continued effort to increase the avenues of communication with regional members, the Guild is confident that 2005 will see more students develop an interest in student representation and engage with the election process.

2004 also saw an agreement between the Guild and regional student associations regarding the distribution of ASF monies to regional campuses. After lengthy discussions, it was agreed that, whilst the Guild would retain only enough of the ASF paid over by the University from regional students to cover direct costs (e.g student accident insurance), the balance would be returned to regional campus student organisations for direct delivery of representational and social services. It is hoped that with continued strength in member numbers on regional campuses and the ability for student groups on these campuses to develop and maintain structured committee systems, the Guild will be able to continue to provide funding to support their activities.

DEPARTMENTS The end result of building refurbishments in the Guild precinct during 2005 saw the relocation of the Guildʼs Department offices to prime frontage along the Sir Charles Court Promenade. This immediately created a visible presence for the Departments and provided the general student population with many further avenues of support and advocacy.

RESPONSIBILITY & ACCOUNTABILITY Guild Council is aware of its responsibility to be accountable to all members. Having been elected to office as your representatives within the Curtin University, we are mindful of the fact that you have entrusted us to carry out the duties of our office diligently and with consideration for the rights and entitlements of all students. You will therefore find at the end of this Annual Report, in the section titled ʻCouncil Governanceʼ, some new information regarding the meetings in which we have participated on your behalf.

FINANCIAL ACCOUNTABILITY The Guild maintains a position of financial accountability. Our financial records are subject to the same scrutiny as any regulated organisation. We are accountable to you, our members, to the University, to industry regulatory bodies and to Government Departments. We adhere to Australian Accounting Standards and operate under a policy of full disclosure. As part of our program for continual improvement in all administrative matters, the Guild will be working with a new auditor in 2005.

We also continue to present quarterly financial reports to the University together with a full copy of our annual audited financial statements.

GUILD GOVERNANCE Guild Boards and Committees and Rules and Regulations will continue to be revised, as will the Guild Council election process to incorporate feedback from the Western Australian Electoral Commission.

Jacky Teo 2005 General Secretary

Jacky Teo - 2004 General Secretar y

Thuy Huong Tran - 2004 General Secr etar y

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Departments The Guild supports equality for all students. Where issues common to all students can be dealt with most effectively through the central support systems of the Guild, other issues require the focus of specialised support services. The Guild has therefore developed a number of equity Departments. These Departments each represent the particular interests of a specific part of our membership. All of the Departments are primarily staffed by student volunteers. Some of the Departments are quite new (e.g. the Indigenous Department was formally established by Guild Council in 2003) and some are still struggling to find the most appropriate structure for providing maximum benefit to the group of students they represent. The Guild has increased the level of funding and other support provided to the Departments, to assist them in this process. In time we believe that this will enable them to develop appropriate services to ensure that equitably becomes a reality (not just a catch phrase), with all students having access to academic services and assessment of academic outcomes based purely on merit. The Guild currently supports the following equity Departments: CURTIN UNIVERSITY POST GRADUATE STUDENT ASSOCIATION (CUPSA) The CUPSA Council has been active in providing representation, support and services to our postgraduate (PʼGrad) students (with over 6,000 members representing approximately 20% of the onshore student population). .

INTERNATIONAL STUDENT COMMITTEE (ISC) Representing 23% of the onshore University population, Curtinʼs international student contingent are extremely active across all areas of University life.

WOMENʼS DEPARTMENT The Womenʼs Department actively represents and supports members; organising awareness campaigns, student forums and social activities throughout the year.

PART-TIME & MATURE-AGED STUDENT DEPARTMENT (PTMA) Over 34% of members study part-time and over 55% of members are classed as ʻmature agedʼ. The PTMA Department represents these Guild members on relevant areas of academic, equity and social issues.

ACHIEVEMENTS DEPARTMENTS IN 2004 • Survey conducted on Post-Grad coursework satisfaction levels and increasing fee levels.

• Review of Pos-Grad fees (2000 -2004) in collaboration with Council of Australian Postgraduate Associations (CAPA).

• Review of scholarship ranking process provided to Curtin Graduate Studies Committee.

• Acceptance and implementation of recommendations on the process of the Human Research Ethics Committee.

• Submission of a proposal to develop an International Lounge submitted to the University.

• Survey by ISC on the Business Schoolsʼ quality of education and the Universityʼs English Language Test system.

• Representation on behalf of international students having difficulty communicating in negotiating fee instalment plans.

• Strong and vocal opposition to University cancellation of mid-year graduations. This hard work paid off for all students with the University announcing in early 2005 that mid-year graduations will be reinstated.

2005 GOALS • Presentation of Coursework Satisfaction Survey at Academic Senate and UTLC. • Participation in PʼGrad scholarship review working party.

• Online publication of seminar videos for distance education students.

• Trial of online forum for Graduate School of Business students.

• Development of PʼGrad scholarship programme.

• Involvement in WABRI joint seminar series.

• Review of current CUPSA executive positions.

• Survey of PʼGrad supervision to identify ways to improve project supervision.

• Closer collaboration with the International Office in conducting international student orientations.

• Collaboration with the International Office in publishing ʻInterlinkʼ – the Universityʼs international student newsletter.

• Implementation of an ISC Volunteer Programme

SEXUALITY DEPARTMENT Offering members of the Curtin community a non-intimidating environment in which to seek advice and support, the Sexuality Department promotes communication amongst members and encourages participation in community initiatives.

INDIGENOUS DEPARTMENT The Indigenous Department was re-established in 2004. The Guild aims to provide the students in the Curtin community with an avenue for bringing into focus the issues facing indigenous students, in order to help resolve those issues

Photo: ʻSecondhand Bookshopʼ - The Guild Secondhand Bookshop provides a textbook exchange service that enables Guild members to sell old textbooks and purchase cheap copies of next semesterʼs books.

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Photo: ʻCafé Angaziʼ - The latest food outlet on campus, Café Angazi is the perfect place to grab one of their excellent coffees and cake or light snack in a fresh, modern setting.

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Managing Director A YEAR IN REVIEW 2004 was a year that saw us undertake a complete review of all our internal processes and procedures.

Like any responsible organisation, we felt it was appropriate for us to make sure that we were doing everything that we could to make sure that the organisation was operating both efficiently and effectively. As a member based organisation we are always mindful of the need to provide you, our members, with value.

Part of my role as the Managing Director is to make sure that the administrative and legal matters of the Guild are dealt with in a professional and business like manner. We may be a member based organisation, but that does not diminish our legal responsibility or our intent to operate at the highest standards of accountability.

Risk management was a key focus area for the administrative team during 2004. The Guild invested in improving the health and safety measures in place, providing more training and protective equipment.

Our investment was rewarded with a reduction in the number of workplace accidents and injuries, and a reduction in our workers compensation premium assessment rate (charged as a % of payroll).

A considerable amount of time was also invested in working with University finance staff, providing them with information required for the University application to retain the GST exemption on the Amenities and Services Fee (ASF). Thanks to the hard work of the Guildʼs Finance and Administration team, this application was successful and the ASF has retained its exempt status.

Curtin University is home to a diverse student population. Each one of you has different interests and different needs. While we canʼt guarantee to provide every service that you might need or want, we do listen to you and respond by continually reviewing and revising the services and benefits that we make available to you. Our Member Benefits division have been working hard to bring to you a range of new events and recreational activities, to increase the number of sponsors and discount providers and to make sure that you have a range of social activities to choose from.

Our retail services also came under scrutiny and we responded to your feedback by extending our product lines and increasing the trading hours, particularly in our cafes. Keep an eye out for more changes to come.

THE GUILD – LOOKING FORWARD The continued move towards distance and online education will place increasing pressure on the Guild.

To remain relevant, we must evaluate how we interact with you. This means we will continue to review what services we provide and how we provide them. The internet is a key tool for us to interact with our members and a major upgrade of our website is planned for launch in the middle of 2005.

Operationally, the Guild faces significant challenges in the period ahead of us. We operate in an environment that is politically volatile. Having only recently emerged from an eight year period of State imposed voluntary Guild membership; we are now facing the prospect of Federal legislation that aims to reintroduce it.

A key message that we would like to send to you, our Guild members, is that this Guild was a viable organisation under State imposed voluntary membership and we are confident that we will remain equally viable if the Federal Government does move to introduce its own form of voluntary membership.

The Guild has worked hard in the past year to develop a long term strategic plan. This plan is flexible enough to allow us to adapt to the environmental changes that will arise, such as the changes to State and Federal legislation mentioned previously. We have set a number of key strategic goals that will enable us to stay focussed on you, our members and the things that are important to you.

Part of our strategic planning has involved developing long term goals for capital works projects.

While the timing of these projects must to be set according to the availability of funds, we are working towards clearly defined objectives. We have identified a number of projects involving renovation and/ or expansion of facilities operated by the Guild. These projects wonʼt all happen immediately – our funding is limited (unlike some of the Eastern States Guilds we donʼt have ASF charges set at $400 to $600 a year) – but they will happen.

Finally I would like to encourage you all to continue to provide your Guild with your feedback. This is your organisation. Be involved, let us know what you need and we will do everything possible to make it happen for you.

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Member Benefits Figure 1 - On Campus Discounts GUILD MEMBERSHIP – WHATʼS IN IT FOR YOU? The Guild endeavours to provide a range of services and other $300,000 benefits, so that each of our members can see that they get value for their money. However, with over 28,000 members $250,000 involved in various modes of study through one or more of Curtinʼs ten campuses across the State, this can be a difficult goal to achieve. While we canʼt guarantee that everyone gets $200,000 an equal share, all the time, we do actively seek to understand what it is you want and need the most.

Some of our services and member benefits are available to nearly everyone, and the choice is yours as to whether or not you use them (things like on and off campus discounts). Other services we hope you will never need, but we provide them for those times when you do - if you have ever been faced with the prospect of having to lodge an appeal against a decision of the University, you will know how good it can be to have the staff in our Student Assist office to guide you through the process.

$240,727

$179,262

$150,000 $112,230 $100,000

$50,000

$2002

2003

2004

To help us achieve our aim of providing value for money, the Curtin Student Guildʼs focus in 2004 was to: *Note: these figures do not include discounts offered by Guild tenants (such as Fringe Benefits, Simply Delicious, Curtin • Have 100% membership activation.

Pharmacy, and The Print Shop).

• Deliver increased benefits to the general membership.

• Deliver targeted benefits for special interest groups.

Off Campus Discounts Thanks to all our members who provide us with feedback about 100% MEMBERSHIP ʻACTIVATIONʼ the quality of off campus discount providers. Itʼs great to know If you donʼt activate your membership with the Guild then you which oneʼs provide hassle free discounts (as well as finding out wonʼt be able to access the full range of benefits available to which oneʼs to discontinue if they donʼt give value). It was also you. Therefore, at the Guild, we aim to have 100% of members great to hear about your improved ability to access discounts. ʻactivateʼ their Guild membership. In 2004 over 25,000 eligible New discount providers to join the scheme in 2004 include Miss students activated their membership. We would like to thank Maudʼs, Red Rock Noodle Bar, Gelare, Autobahn and Bike those University staff, particularly regional campus staff, we Force. Because you have told us that you value these member helped us inform the majority of students about the benefits of benefits, gathering even more quality discount providers will Guild membership. continue to be a focus of our Member Benefits staff during 2005.

2005 GOALS There is more to being a Guild member than just getting a free Counselling and Advisory Services diary. During 2005 we aim to increase the range of benefits Our Student Assist service has always been popular (particularly available to members, so stay posted – check out GROK around exam results time). Because not everyone can come to magazine, the Guild website and your electronic newsletter. us, we have and are continuing to work on ways to get the Not only do aim to provide you with more benefits, we want information you need out to you. A focus for 2004 and 2005 to make it easier for you to find out what is on offer, so there is has been to produce a range of fact sheets on the range of plenty of activity planned; we will be developing a new range topics we are often asked for advice on. These ʻFact Sheetsʼ of information brochures highlighting the range of member are available from Guild reception, or on-line from our website. benefits as well as redeveloping the Guild website. Also, just Student Assist also runs a feature article in each edition of the to make sure we really know what it is you are looking for, we Grok magazine. will be running a number of short surveys throughout the year – so make sure you have your say (and be in the running to win Personal Accident Insurance some great prizes as well).

All student members of the Guild are covered by Student Accident Insurance, 24 hours a day, 365 days per year DELIVERING INCREASED BENEFITS for all uni-related accidents that occur on and off campus.

We know that your needs are continually changing. At least Coverage is provided for loss of income, non Medicare part of our membership base changes every year as graduating medical expenses, physiotherapy and much more. Our students leave, and new students enrol. What was relevant a Student Assist staff can help you with any enquiries. year ago may not be relevant today. We therefore work to continually improve services and to adapt to your changing Jobs needs. So, how have things changed? Read on ….

The Guild runs a jobs register. We actively seek out parttime, full-time and casual employment opportunities for Guild On Campus Discounts Members. The register is updated as positions are lodged with Greater appreciation of, and access to member benefits is us. Check out our website to view our online listings, which are evident in the continual growth of on campus discounts accessed updated weekly. by members at Guild outlets, since VSU was repealed in Western Australia. The following figures highlight the growth in discounts Career and Resume Advice received by members: The Student Assist team can provide you with one-to-one assistance to write your resume, covering letters and job applications. They can give you advice, ideas and tips on how to write that perfect resume to get the job you want.

14

Tax Help For Guild members on an income of less than $30,000 per year free tax help is provided during the peak tax lodgement period.

The service usually starts around August.

DELIVER TARGETED BENEFITS We know that, like clothing where ʻone-sizeʼ doesnʼt fit all, general services donʼt always meet the needs of all our members. With such a diverse membership base, we therefore aim to identify groups of students with a common interest or issue, where it is Legal Services viable for us to provide targeted service delivery to meet their Life isnʼt always easy and sometimes you need a bit of extra help needs. Some of the target group services provided include: with legal issues. We have had enquiries in the past from you, asking where you can go to get legal advice. Because you have Catering to your needs asked, we have responded and weʼre bringing the help to you. For those members born in Australia, who have travelled and The Guild has been negotiating with several external providers perhaps even lived overseas, you know how much you can and we plan to trial a ʻfree to membersʼ legal advisory service miss the familiar tastes of home. With approximately 23% of during the second semester of 2005. Satellite and regional Guild members being international students studying at Bentley students wonʼt be left out of the picture – we aim to have the campus and over 50% of these students coming from South East service available to you too through either a toll free 1800 Asian countries, Guild catering has extended the range of Asian phone number, or via a confidential e-mail enquiry. dishes in the Main Café and availability of Asian drinks across Secondhand Bookshop – online services With about 8% of Guild members located at satellite and regional campuses and a further 12% of students studying ʻexternallyʼ we know that you canʼt all easily access the Secondhand Bookshop at Bentley. Therefore, during 2004 we introduced new software to publish contracts online. Members are also now able to conduct an online search of the store database.

Further upgrades are planned in 2005. Those members who are studying from Bentley campus werenʼt forgotten either; two public access computer terminals were placed inside the Bookshop to permit searches on student booklists, stock searches, retail price indices and individual contract status.

Sports Wear Bargains Curtin Sports Store continues to offer amazing prices on top brand name sports shoes and clothing and those with a keen eye took the opportunity to snap up some bargain deals throughout the year.

Curtin Branded Products We know that some of you want to be able to let the rest of the world know that you are, or have been, students of Curtin University. You want some memento of the time you spent here.

To meet this demand our Sports Store is currently negotiating with the University for the right to develop a broad range of ʻCurtin brandedʼ merchandise (in addition to the clothing items currently available). We hope to see this new range introduced during 2005.

EFTPOS Services We have responded to your feedback and introduced additional EFTPOS payment facilities on campus at Bentley. Purchases can now be made using EFTPOS at the Copy & Design Centre and the Tavern, as well as at Kirribilli café and at Guild Reception.

campus. Also, in consideration of the more than 6,000 Islamic students at Curtin, we conducted a survey to determine the viability of offering halal food within Guild outlets. Favourable survey results will see one of the Guild cafes converted into a halal outlet in Semester Two of 2005 – watch out for the details.

International Student Publication Paragon – the Guildʼs bi-annual magazine for international students produced by ISC – underwent significant development in 2004. Not only were international student groups represented more widely through the magazine, but the magazine developed clear themes that cross cultural boundaries in each edition.

External and Regional Campus Members As you will have noted in previous parts of this report, a significant number of members are studying either regionally or externally. The Guild has targeted benefits to meet the special need of this group of members through the following initiatives: • Provision of 1800 phone number access to Guild advisory services • Provision of funding to regional campus student associations, to enable students to acquire facilities and services for their campuses.

• Greater promotion of and easier application access to bookshop grants • Enhancement of the Guild website with features such as CUPSA seminar transcripts posted online.

• Improved access to sporting programmes including state and national University Sports programmes.

Clubs & Societies Many of our members participate in special interest groups by forming, or joining clubs and societies. With the number of Guild registered club having increased by 40% in the past two years, we have increased the range and value of benefits provided to clubs and societies. Aside from a range of grants and sponsorship funds that clubs can apply for, other benefits offered to clubs include discounted venue hire (at Guild Tavern), discounted catering (from Guild catering services) and assistance with event management.

Prepaid telephone voucher terminal Our members on campus at Bentley, include an increasing number of international students from various corners of the globe. In response to their requests the Copy & Design Centre has introduced a Dial-time prepaid telephone voucher terminal.

This terminal offers customers a greater choice of prepaid products for IDD, mobile, internet, mobile games and photo Grok Short Story Competition sending capabilities.

Curtin has many talented writers as evidenced by the large number of students contributing to Grok magazine. To harness Discount drink bottle refills this creative talent and provide an avenue for students to have Another way members have been able to get added value is their work published, a short story competition was run through through the Tavern Bistro thermal coffee mugs refillable soft Grok magazine. Dylan Copeland was awarded a $300 prize drink sipper bottles. Once purchased, these are both able to courtesy of Bankwest for his outstanding short story titled be refilled at discounted prices. Great value and you help the ʻ√Dylanʼ. environment as well.

15 Photo: ʻGuild Copy & Design Centreʼ - Artwork & design, colour copying, T-shirt transfers, scanning, laminating or an ordinary black & white copy; the Guild Copy & Design Centre offers a wealth of services for Guild members.

Sports The number of members participating in sports programs operated and administered by the Guild continues to grow and 2004 was Curtinʼs year to shine on the sporting front (results are listed here).

Social Campus Sport In only its second year of existence, the social Campus Sport programme catered to over 300 participants in both mixed netball and 3-on-3 basketball competitions.

Regional Intervarsity AUSWest Sports As a precursor to national competitions the Regional Intervarsity AUSWest Sports programme provided our athletes with the opportunity to represent Curtin on a regional level. This also provided the athletes with the opportunity to qualify for a place in the national competition. In 2004, there was a 20% increase in the number of students representing the Curtin in the regional programme. A total of 250 students were supported in their endeavours by the Guild. Overall, Curtin finished second on the regional ladder.

Australian University Games The highlight of the sporting calendar was the Australian University Games; jointly hosted by all Western Australian Universities and their peak representative body, Australian University Sport.

Curtin presented its strongest contingent at an Australian University Games gathering, with over 180 athletes, from fifteen team and five individual sports events. With outstanding contributions on and off the field, Curtin finished in 8th position against 40 other participating Australian Universities and won the coveted Spirit of the Games Award.

The Guild was pleased to be able to provide in excess of $11,500 in direct sponsorship to the Curtin University Games team. The Guild also sponsored the cost of team uniforms for all 180 athletes, at a cost of $3,500.

Other competitive sports Three athletes representing Curtin in the Australian University Surfing Championship also received sponsorship from the Guild.

Curtin Sports Awards Curtinʼs sporting achievements were acknowledged at the annual Curtin Sports Awards, hosted by the Guild in October.

This event provides an opportunity for the outstanding efforts of Curtin sports stars and administrators to be acknowledged in front of fellow athletes and the University community.

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Results AUS Games

Regional Intervarsity AUSWest: Australian Rules Football

1st

Team Events

Badminton (Menʼs)

1st

Badminton (Womenʼs)

Gold

Badminton (Womenʼs)

1st

Squash (Menʼs)

Gold

Cricket – Super 8ʼs

1st

Badminton (Menʼs)

Golf

1st

Volleyball (Menʼs)

Silver

Hockey (Womenʼs)

1st

Netball (Womenʼs)

Bronze

Netball (Mixed)

1st

Kendo

5th

Netball (Womenʼs)

1st

Australian Rules Football

Squash (Menʼs)

1st

Cycling

6th

Tennis (Womenʼs)

1st

Hockey (Womenʼs)

6th

Basketball (Menʼs)

Silver

6th

2nd

Tennis (Womenʼs)

6th

Dragon Boat Racing

2nd

Hockey (Menʼs)

7th

Hockey 7ʼs

2nd

Volleyball (Womenʼs)

7th

Hockey (Menʼs)

2nd

Touch Football (Menʼs)

8th

Rowing

2nd

Basketball (Menʼs)

13th

Table Tennis

2

Netball (Mixed)

14th

Touch Football (Menʼs)

2nd

Rugby 7ʼs

15th

nd

Ultimate Frisbee

2nd

Volleyball (Menʼs)

2nd

Individual Events

Volleyball (Womenʼs)

2nd

Taekwondo

Basketball (Womenʼs)

3rd

Alison Hanson

Gold

Beach Volleyball

3rd

Phuoc Tran

Gold

Indoor Soccer

3rd

Larissa Markovina

Pool (Eight Ball)

3rd

Rugby 7ʼs

3rd

Soccer (Menʼs)

3rd

Touch Football (Womenʼs)

3rd

Tennis (Menʼs)

5th

Touch Football (Mixed)

5th

Western Spirit Award Curtin received the inaugural ʻWestern Spirit Awardʼ – a new initiative that recognises the member institution that best exhibits sportsmanship, respect for officials, team presentation and enthusiasm at the Regional Games.

Green & Gold Merit Team The following Curtin athletes were selected in the Green & Gold merit teams: • David Hannah - AFL • Annie Lim - Badminton • Olivia Chiu - Hockey • Lloyd Anderson - Hockey • Erin Lloyd - Netball • Rebecca Bignell - Netball • Lucas Oliver - Squash • Xavier Koenig - Squash • Alison Hanson - Taekwondo • Simon Prindiville - Volleyball • Tristan Holden - Volleyball

Photo: ʻGuild Tavernʼ - The hub of social activities and relaxation, the Guild Tavern has a range of live entertainment throughout the week making it the perfect place to unwind.

Silver

Diving Cameron Stevens Owen Davis

Gold Silver and Bronze

Curtin Sports Awards - Presidents Shield Awarded to Jenny McLaughlin for her contributions as President of the Curtin Netball Club and Treasurer of the Curtin Baseball Club - Intervarsity Sports Award Awarded to Allison Hanson, for her achievements in university and national taekwondo events.

- Sports Star of the Year Lisa Oldenhof - hard work and dedication resulting in the following achievements and recognition as the Curtin Sports Star of the Year • May 2004 – 4th in Olympic K4 500m Qualification Regatta (Poland) • August 2004 – 6th in Athens Olympics K4 500m event • 1st in K4 500m, K2 500m and K2 200m Australian Championships 2004 Other noteworthy nominees for the 2004 Sports Star of the Year Award include: • Natalie Bale (Rowing) • Michael Jackson (Swimming) • John Pollinelli (Rowing) • Jennifer Reilly (Swimming) • Tony Ronaldson (Basketball)

Recreation Here at the Guild we know that life as a student can be tough. Study may not be physically draining, but it can leave you feeling mentally exhausted. After a hard day (and night, especially when the assignments are due in) of hitting the books, it is really important to kick back and relax, have some fun and do something different. The Guild has a long history of helping students by providing a great range of recreational activities and some of the best events around.

The Guild loves to organise events for your enjoyment and 2004 was no exception, with the range of Guild organised and sponsored events including: • O Camp • Orientation Day • Beach Bash • Clubs and Societies Day • Guild Cocktail Night • End of Semester Tavʼ Band Day • Guild Day (semester 2 orientation) • Curtin DJ Competition • Guild Evening of Elegance Ball • Freakers Ball (Kalgoorlie) • Cocktail party (Muresk) • National Campus Bands Competition • Pasar Malam • Multicultural Week • Oktoberfest Guild House also contributed greatly to the social and sporting life of students living on campus through provision of in-house and external events, crossresidence sports competitions and many other fun activities.

Really Handy Workshops continued to prove popular for students seeking valuable practical life skills at extremely affordable prices. The number of students participating in the programme grew from 262 in 2003 to 313 in 2004; and if first semester of 2005 is anything to go by, weʼll top that number in 2005.

The range of really handy workshops have included: • Grow your own food • Shoestring gourmet • Stress management • Coffee appreciation • Introductory bar skills • Keeping your car on the road • Power Point presentation • Web page design • Resume writing skills Guild Recreation (Guild Rec) again proved to be a highly popular recreational programme with over 708 members and staff enjoying one or more of the 22 courses offered in each semester, including: Health & Fitness Sports •Yoga (beginners) •Tennis •Yoga (intermediate) •Golf •Tai Chi •AFL footy •Kickboxing •Fencing •Capoeira, •Kendo •Jishukan Lifestyle •SeiteiIaido & Jodo •Painting •Drawing Dance •Origami •Hip Hop Funk •Jewellery making •Bellydancing •Didgeridoo •Latin & Swing •Salsa •American Tribal Style Water Sports •Rowing •Surfing (basics) Certificate Courses •Surfing (intermediate) •Reflexology & Foot Massage •Windsurfing •Swedish Massage •Sailing – Dinghy •Bar Service •Keel Boat sailing •Scuba Diving •Sea Kayaking

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Community Support As a student of Curtin University you are part of a community EXCELLENCE IN TEACHING AWARDS that numbers over 35,000 people.

We believe that to encourage excellence in the lecturing, tutoring and research supervision provided to Curtin students Your Guild recognises how important it is to be actively involved you, our members, will benefit through the receipt of a higher with everyone in this community. Whether you are studying ʻon- quality of tertiary education. campusʼ or ʻoff-campusʼ, whether you are studying at one of the Since their inception in 1999, the Excellence in Teaching satellite or regional campuses, or whether you are at the home Awards have continued to evolve and grow in standing. They campus of Bentley are seen as the primary voice for students to recognise superior educators at Curtin.

On campus In light of feedback from the members of the 2003 judging panel, Support of the on-campus community is provided through a and the continual review by the Guildʼs Education Board, the range of initiatives that include: nomination period was extended until Week 10 of the second semester in 2004.

Market stall days - On a regular basis throughout teaching weeks the Guild brings Based on comprehensive selection criteria, modelled on material the colour and vibrancy of the markets onto campus for you to from the Australian Vice Chancellery Committee (AVCC), the enjoy Centre for Educational Advancement (CEA) and the Australian Awards for University Teaching, XX students submitted Curtin Environment Awareness nominations on behalf XX undergraduate and postgraduate - The Guild council members, as well as Guild staff and many lecturers, tutors and supervisors. student volunteers assisted with environmental busy bees, cleaning up around campus, as well as planting trees A panel comprising 7 nominated Guild councillors, a Learning & Support Network representative, academic staff member, Practical Support for course work and the Chair of Academic Senate awarded the following staff - The Child Care Centre provided course work practical top honours, as nominated by the students of Curtin University experience for over 180 students of Curtin University of Technology: Casual and part-time employment - Through its various retail outlets, as well as during its annual membership initiatives, the Guild provided casual and part-time work opportunities for over 200 students

AWARD WINNERS Undergraduate Award Winners: Dr Peter Williams, School of Business Law Dr Murray Adams, School of Biomedical Sciences

Off campus Because the community doesnʼt end at the boundary of your Postgraduate Research Award Winner: campuses, your Guild is active in providing support to the Professor Brian Dibble, following community projects: School of Communication & Cultural Studies • • • • •

Leukaemia Foundation - Shave for a Cure Australian Red Cross Street Appeal Red Cross Blood Service Inter Uni Challenge SIDS Red Nose Day 40 Hour Famine

Postgraduate Coursework Award Winner: Robyn Martin, School of Social Work Honourable mentions Honourable mentions were awarded to the following lecturers/ tutors: Undergraduate Jacinta Goerke, School of Marketing Dr Connie Locher, School of Pharmacy Kate Smith, School of Physiotherapy Jane Sneesby, School of Environmental Biology Iain Murray, School of Electrical & Computer Engineering Postgraduate (Research) Dr Ian Phau, School of Marketing Associate Professor Janice How, School of Economics & Finance

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Partners SPONSORSHIP As the number and size of Guild events and costs associated with hosting events increases each year, the Guild is continually sourcing new funding streams to ensure that social activities are provided either at zero cost, or at extremely low cost, for members.

Curtin Student Guild would like to thank the following partners for their support of Guild initiatives in 2004: SCHWEPPES Guild Evening of Elegance Ball (major sponsor) 2004 Curtin Sports Awards SMITHS SNACKFOOD COMPANY Guild sports programmes (major sponsor) BANKWEST Grok Short Story Competition (major sponsor) COCA COLA THE DJ FACTORY Curtin DJ Competition (major sponsor) VODAFONE CURTIN UNIVERSITY OF TECHNOLOGY Sponsor of Curtin始s University Games team SWIFT & MOORE SWAN BREWERY O-Day Tav Show (major sponsor) UNICREDIT THE DEEN NESTLE MARS BERRI PETERS & BROWNES ANDRONICUS

Photo: 驶Megazone始 - The Megazone has provided entertainment for many students for over ten years. The longevity of the concept of an amusement centre on campus will be re-assessed by the Guild mid-way 2005.

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Facilities Student expectations of the facilities that are provided to them change over time. While many of the facilities made available to students on campus are provided for or funded by the Guild, there are some things that are totally controlled by the University. The Guild is your voice on the inside of many of the University Boards and Committees that decide how University funds are allocated to the provision of the facilities you need.

For those things that we can directly act on the Guild has developed and implemented a long term capital works program. Our ability to implement this program will be severely restricted if the Federal Government is successful in implementing the Higher Education Support Amendment (Abolition of Compulsory Up-front Student Union Fees) Bill (for more details refer to the Education Vice Presidents report).

RESPONDING TO CHANGE There have been substantial changes to the academic calendar and timetable in recent years.

While the number of weeks has decreased, the number and duration of lectures and tutorials within the academic year has grown. These changes have dramatically affected the way you want to see services delivered – particularly when it comes to catering for the food requirements of the 80+% of members studying on the Bentley campus.

Changes to academic timetable = Increased opening hours The Guild has responded to these changes by altering the opening hours to better match the times that students are on campus. Main Café, Vege Patch Café and Basement Café now open during study and exam weeks, while the Bookmark, Angazi and Kirribilli cafes are open year round. The trading times at each outlet have also been extended in response to student needs. These changes have received overwhelming support from members.

Government scrapping of textbook subsidy = On-line bookshop services With the Government adding GST to the purchase price of textbooks from June 2004 we realised that students would face increasing financial pressure. To enable students to source cheaper textbooks we invested in the relocation and expansion of the Secondhand Bookshop.

RENOVATION OF GUILD PRECINCT Renovations to the Guild precinct at Bentley were completed in mid-May of 2004. Delays in completion of the work had some impact on the services delivered by retail and catering outlets. Overall the process has been extremely worthwhile; with our Department offices each having their own dedicated office space on the main promenade. In addition the clubs have a meeting room and computer resources room that they can share, as well as secure club lockers for storing club records and other resources.

CURTIN UNIVERSITY GUILD CHILD CARE CENTRE The Curtin University Guild Child Care Centre focussed considerable attention on infrastructure in 2004. In addition to repainting the building interior throughout the course of the year, Guild management engaged a specialist consultant to assist the Centre in preparing a five year development plan for the upgrade of the Centreʼs external environment. This will ensure that the Centre continues to remain one of Australiaʼs premier childcare facilities. Plans for a possible future expansion of the Centre have been also prepared and the viability of proceeding with this project will be assessed in 2005.

GUILD HOUSE Maintenance issues continued to be a major focus of Guild House in its aim to provide a pleasant environment in which to live. Residentsʼ bedrooms were upgraded with new beds, fans, heaters, desk lamps, study chairs, blinds, painting and safety equipment. A home theatre system, complete with Foxtel, lounges and air conditioning was also installed in the recreation lounge and has proven to be very popular.

PARKING Parking facilities on the Bentley campus continue to be a major source of concern for students.

The University had initially planned to set 2004 student parking permit fees at $92. Intervention by the Guild saw the 2004 fee for an annual permit set at a more reasonable $60. Continued lobbying by the Guild on parking issues saw student parking permit costs increase by a modest $2 per annum for 2005.

20

BARBEQUES During 2004, the University had expressed their concern about the potential risk associated with the increasing number of barbeques being set up around the Bentley campus. To avoid the possibility of having all barbeque use within the campus grounds being banned, the Guild is continuing to work with the University to develop several fixed barbeque sites. The Guild is also working with the University to develop policy and procedures that will allow students to enjoy continued access to these facilities in the future.

Responsibility &

Accountability RISK MANAGEMENT & INSURANCE Risk Management continued to be a high priority, with policies and procedures being formalised across all areas of operation.

The Guild has established a strong relationship with its insurance brokers and their support has facilitated improved safety standards, resulting in insurance premium reductions.

HEALTH & SAFETY The Guild also began a major Occupational Health and Safety awareness campaign in late 2003 and is continuing to be a high priority area for us. The Child Care Centre and Food & Beverage departments introduced a Manual Handling programme. The increased emphasis on safety has been rewarded by a reduction in our already low rate of work related injuries. A number of staff, representing all areas of the Guild, received senior first aid training; this will enable us to deal effectively with emergency situations for staff and members.

FOOD SAFETY Food Safe Accreditation training was held for all catering staff at the beginning of 2004 and all Guild cafes sought and received accreditation during the year. The Guild regularly audits its Food Safe Accreditation procedures to ensure compliance with industry standards.

INDUSTRY AFFILIATIONS AND MEMBERSHIPS The Guild has affiliations to many industry bodies. Through these affiliations we are able to ensure that we maintain current professional standards for all aspects of our operations. We also support the ongoing professional development of staff and support their affiliation to professional industry groups and associations. Some of the affiliations held by the Guild and its staff include: National Union of Students Australasian Campus Union Managersʼ Association The Council of Australian Postgraduate Associations WA Council of Social Services Australian and New Zealand Student Service Association (ANZSSA) Australian University Sport Australian Institute of Management Australian Human Resources Institute Carewest Community Child Care CSSU CPA Early Childhood Australia Resource Unit for Special Needs Ethnic Child Care Centre Resource Unit National Child Care Accreditation Council Australian Breastfeeding Association Australian Association of Campus Activities

CURTIN UNIVERSITY GUILD CHILD CARE CENTRE ACCREDITATION The Curtin University Guild Child Care Centre is operated at the highest industry standards. Already holding accreditation from the National Child Care Accreditation Council (NCCAC), LOOKING FORWARDS the Centre is conducting an internal audit of all procedures in The Guild is continually reviewing the performance of its trading preparation for the 2005 renewal. operations. We believe that these operations must be run on a full commercial basis so that they can continue to operate and FINANCIAL ACCOUNTABILITY be viable, regardless of changes to State or Federal legislation Guild management have placed an increased emphasis that may impact on Guild membership numbers. Ideally, while on ensuring full transparency and accountability within the keeping prices as low as possible for all our members, these Guildʼs financial processes. With the pending introduction of outlets should also provide some nett return to the Guild so that International Accounting Standards, the Guild has supported core (free) services can be provided to all members and so that the ongoing professional development of its Finance and facilities can be maintained over the longer term. A few outlets Administration Department (of the four staff, two are CPA have been identified as not meeting these objects and a number qualified and the other two are presently undertaking tertiary of new retail services will be investigated for 2006. This will studies in this field). With the approval of the University, the ensure that the Guild continues to offer a wide variety of viable Guild has also appointed new auditors. The Guild believes that and low cost services relevant to the entire Curtin community.

Bentleys MRI will be better able to better support endeavours for continuous improvement in all administrative practices.

GUILD INFRASTRUCTURE Internal support services play a major role in facilitating efficient and effective delivery of member services. The IT department tightened up technological standards and improved user support to ensure the Guild operates at maximum efficiency.

Photo: ʻBookmark Caféʼ - Open from 8am - 8pm (Mon - Thurs), 8am - 6pm (Fri) and 11am - 3pm (Sat/Sun), the Bookmark Café is the place for a caffein hit or snack to keep Guild members focussed on their studies.

21

Photo: ʻKirribilli Caféʼ - Set in the picturesque John Curtin Centre, Kirribilli Café is the flagship of Guild catering. The award winning restaurant/café offers fine dining for student prices.

22

Financial Performance Statement of

Year Ended 31 December 2004

Sales Revenue less Cost of Sales Gross Surplus from Trading

Curtin University Student Guild 2004 2003 $ $ 5,873,211 5,719,221 (2,954,784) (2,855,257) 2,918,427 2,863,964 3,614,257 163,822

3,442,053 6,545

less Expenses from Ordinary Activities

(6,974,967)

(5,932,730)

Surplus / (Deficit) before Tax Expense

(278,461)

379,832

plus other Operating Revenue plus non-Operating Revenue

STATEMENT OF FINANCIAL POSITION As at 31 December 2004

Current Assets Cash Receivables Inventory Other Total Current Assets

Curtin University Student Guild 2004 2003 $ $ 2,216,024 282,964 340,728 105,000 2,944,716

1,829,808 547,938 335,657 63,689 2,777,092

Non-Current Assets Receivables Property, Plant & Equipment (nett) Intangibles Total Non-Current Assets

0 3,755,948 332 3,756,280

104,356 4,224,709 12,695 4,341,760

Total Assets

6,700,996

7,118,852

573,482 241,532 815,014

702,586 89,017 791,603

38,348 44,571 82,919

188,216 57,510 245,726

Current Liabilities Creditors Provisions Total Current Liabilities Non-Current Liabilities Creditors Provisions Total Non-Current Liabilities Total Liabilities

897,933

1,037,329

Nett Assets

5,803,063

6,081,523

Guild Equity Accumulated Surplus Reserves Total Guild Equity

5,618,063 185,000 5,803,063

5,896,523 185,000 6,081,523

23

Statement of

Cash Flows Year ended 31 December 2004

Cash at Bank (at the beginning of the financial year) plus Deposits less Drawings Nett Cash Flow for Year

2004 $ 1,829,808 12,060,379 ( 11,674,163)

386,216

Cash at Bank (at the end of the financial year)

2,216,024

Operating Revenue 2004

$2,172,114 = 22.5%

$12,131 = 0.1%

$100,768= 1.1% $7,366,279 = 76.3%

Sales Revenue Amenities & Services Fee Interest Revenue Gain on Asset Disposal

24

Photo: 驶Curtin Sports Store始 - After offering the best deals on quality sports and fashion products, the Curtin Sports Store will close its doors by the end of 2005 to be replaced by a Juice bar with extended services.

Operating Expense - Student Services 2004 Representation, Advocacy & Advisory $680,377

$507,136

Student Support (Student Assist) Membership Services

$208,721

Student Discounts

$143,193 $308,832

Student Publications

$236,081

Student Housing

Sport & Recreation $609,968

Second Hand Bookshop

$181,124

University ASF Admin Fee

$314,493

Other Student Support Costs

$778,755 Total Operating Expenses 2004 Student Services Representation, Advocacy & Advisory Student Support (Student Assist) Membership Services Student Discounts Student Publications Sport & Recreation Student Housing Second Hand Bookshop University ASF Admin Fee Other Student Support Costs sub-total Student Services Trading Costs & Overheads Trading services Student Council & NUS Guild Administration sub-total Student Services Total Expenditure

$507,136 $208,721 $308,832 $236,081 $181,124 $314,493 $778,755 $609,968 $143,193 $680,377 $3,968,680

$5,346,177 $159,400 $685,021 $6,190,598 $10,159,278

Note: a full copy of the audited financial reports can be found on the Guild始s website.

25

Council Governance Incorporated under the University Act 1966, Curtin Student Guild is the recognised means of communication between its members and the Council. Guild Council holds ultimate responsibility for the management and actions of the Curtin Student Guild. The Council provides broad direction to the Guild in order to deliver the best services to members. In accepting nomination to Guild Council, elected students are required to actively participate in University and Guild decision making through various boards and committees. Below is a full account of Councillor participation in such boards and committees for 2004.

Guild Council Name

Number of meetings Position Held

Eligible to attend

Attended

14

14 13

Executive Officers (voting) Kristal Mihal

Guild President

David Goncalves

Education Vice President

14

Nathan Low

Activities Vice President

14

12

Thuy Huong Tran

General Secretary

14

14

Divisional Representatives (voting) Bennett Greenhalgh

Business

14

12

David Wheeler

Engineering & Science

14

14

Emma Davies

Health Sciences

11

11

David Dydek (retired)

Health Sciences

3

1

Dean Vallve

Resources & Environment

12

11

Amanda Opperman (retired)

Resources & Environment

2

1

Humanities

14

14

Patrick Gorman

Guild Councillors (voting) Rikki Hendon

14

13

Robert Boyle

14

9

Candice Chua

(Council Chairperson)

14

4

Norman Jacka

14

14

14

14

Katie McGregor Josh Richards

14

9

Tiffany Soh

14

11

Jason Ting

11

9

Amy Mellor (retired)

10

6

Natasha Stallard (retired)

3

1

Department Officers (voting) Tim Simmons

CUPSA President

14

12

Jacky Teo

ISC Convenor

14

12

Other Officers (voting) Terry Healy

Immediate Past-President

14

7

Zaneta Mascarenhas

NUS West President

14

14

11

1

13

7

Renae Hosie

Indigenous Department Part-time & Mature Aged Department Sexuality Department

14

6

Nicole Scanes

Women始s Department

8

1

Drew Johnston

26

Kristal Mihal (Chair) Robert Boyle Candice Chua Amy Mellor Thuy Huong Tran Tiffany Soh

Eligible 14 14 14 14 14 14

Attended 14 8 3 8 14 10

Guild Representation & Advocacy Board No. of meetings Kristal Mihal (Chair) David Goncalves Renae Hosie Norman Jacka Drew Johnston Patricia Ryder Nicole Scanes Tim Simmons Jacky Teo

Guild Education Board

Kristal Mihal (Chair) Emma Davies David Goncalves Patrick Gorman Bennett Greenhalgh Tim Simmons Dean Vallve David Wheeler

Eligible 3 3 3 3 3 3 3 3 3

Attended 3 3 0 1 0 0 1 1 1

No. of meetings Eligible 16 16 16 16 16 16 16 16

Attended 15 14 14 14 12 12 14 14

Guild Membership Committee No. of meetings Kristal Mihal (Chair) David Goncalves Patrick Gorman Nathan Low Katie McGregor Josh Richards

Guild Legal Committee

Department Officers (non voting) Patricia Ryder

Guild Finance & Planning Board No. of meetings

Rikki Hendon (Chair) Marcus Cheu Kristal Mihal Thuy Huong Tran

Photo: 驶Main Cafeteria始 - Under head chef John Kriszyk, the team at the Main Cafeteria prepares food from around the globe to suit all tastes and diets. Watch out for the $3.50 specials and their delicious chicken sat茅.

Eligible 19 19 19 19 19 19

Attended 19 13 13 18 15 15

No. of meetings Eligible 5 5 5 5

Attended 5 2 5 4

Guild representation on

University Boards & Councils Kristal Mihal – Guild President •University Council •Academic Senate •Facilities Committee •Fees and Charges Committee •Information Plan Advisory Committee • Student Progress Committee •Planning and Management Committee Monitoring Meetings •Higher Education Support Act Implementation Steering Committee • The Planning Advisory Group •OASIS Steering Committee •Academic Promotions Review Committee •Access and Parking Advisory Committee •Occupational Safety and Health Policy Committee •Asset Management Plan Advisory Committee •Online Solutions Advisory Committee • Library and Information Services Advisory Committee • Student Housing Advisory Board •Bookshop Advisory Committee • University Counselling and Health Services Advisory Committee •Disability Reference Group •Community Engagement Plan Working Party •Online Class Registration Implementation Steering Committee •Commonwealth Learning Scholarships Panel •Parking Facilities Working Party •Staff Selection Panels David Goncalves – Education Vice President •Academic Board •University Teaching & Learning Committee •Courses Committee •Admissions & Matriculation Committee Nathan Low – Activities Vice President •O-Week Steering Committee •International Students Advisory Group •Occupational Health & Safety Representatives Committee •Curtin Environmental Action Group •Curtin Action Team Thuy Huong Tran – General Secretary •Ethics, Equity & Social Justice Committee •Library & Information Service Advisory Committee •International Office Student Advisory Group •Human Communication Science Advisory Board Emma Davies – Health Sciences Divʼ Repʼ •Health Sciences Academic Board • Health Sciences Teaching & Learning Commʼ Patrick Gorman – Humanites Divʼ Repʼ •Humanities Teaching & Learning Committee •Humanities Management Board • Humanities Ethics, Equity & Social Justice Committee Bennett Greenhalgh – Business Divʼ Repʼ •CBS Board •CBS Teaching & Learning Committee •CBS Courses Committee •CBS staff selection panels David Wheeler – Engʼg Science & Compʼg Divʼ Repʼ •ESC Teaching & Learning Committee •ESC Divisional Board •ESC Divisional Board of Study Science Faculty Board •Student Progress Committee Dean Vallve – Resources & Environment Divʼ Repʼ •R&E Teaching & Learning Committee •R&E Divisional Board •R&E Divisional Board of Study •Science Faculty Board •Student Progress Committee Robert Boyle – Guild Councillor •Ethic, Equity & Social Justice Committee •Health Service Advisory Committee Candice Chua – Guild Councillor •University Development Board •Cultural Projects Committee •University Ethics Committee Rikki Hendon – Guild Councillor •Ethic, Equity & Social Justice Committee •Health Service Advisory Committee Norman Jacka – Guild Councillor •John Curtin Gallery Advisory Board • Human Research Ethics Committee Katie McGregor – Guild Councillor •Artist in Residence Committee •Priority Equity Reference Group Amy Mellor – Guild Councillor •Womenʼs Committee •Healthy Lifestyle Management Committee Josh Richards – Guild Councillor •Curtin Radio Advisory Board •Curtin Environment Committee •Hazardous Chemicals Committee Tiffany Soh – Guild Councillor •Bookshop Advisory Committee •Library & Info Services Advisory Committee Natasha Stallard – Guild Councillor •Curtin Environment Committee •Health Service Advisory Committee

27

we d n e s d a y A u g u s t 17 - 12 . 3 0 p m s t a r t

Curtin Student Guild

Annual General Meeting 2005 If you始re a Guild member, shouldn始t you see what the Curtin Student Guild has done for you in 2004? Scrutinise the annual report, attend the Annual General Meeting on Wednesday August 17, start at 12.30pm, in the Guild Tavern Beergarden (with access for under-age students) and ask the office-bearers the tough questions!

t a ve r n b e e r g a r d e n - a c c e s s a l l a g e s

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g n i d n a tS

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g n i t r o p p u S

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