Annual Report 2014

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CONTENTS history of the guild

4

president’s report

6

managing director’s report

8

2014 guild representatives

10

council governence

11

representational/educational issues

12

commercial highlights

food and beverage department

14

retail department

16

support/general services

18

events 20 other services

22

STAFF LIST

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HISTORY OF THE GUILD A few years after the WA Institute of Technology (WAIT) was established (1966), it became clear that there was a lack of ‘community’ amongst the students.

WAIT decided that the formation of a student association was required to manage student facilities and improve community life on campus. With approval from the Minister for Education, the WAIT Student Guild was established - opening its doors for business in February 1969.

The Guild started to distribute its first newspaper, Aspect, and other weekly publications, Spectrum and Wisgo, shortly after. In its first year, the Guild organised George James Week (named after the St Georges Terrace and James Street WAIT sites), Orientation Week and the Recovery Ball. The Guild also recommended that WAIT implement the common free time we still enjoy every Wednesday afternoon to this day. In 1971, amendments to the WAIT Act allowed student representation on University Council and a few other Boards.

In 1972, three years after the official establishment of the Guild, the Guild Building was finally opened. As a result of the new amenities available to the Guild, the 1970s was a time of expansion, providing more services to students.

A second-hand bookshop, fruit and vegetable market, and Guild Emporium were set up, with the establishment of a full pharmacy. Bookshop grants were introduced along with student insurance coverage, a taxation advisory service, external students’ newsletter, student radio, and the appointment of environmental and homosexual affairs officers.

During the late 1970s, in an effort to subdue student voices in higher education, the WA Government abolished compulsory membership of student associations and compulsory charging of student service fees.

In 1979, the Guild President took the extraordinary measure of halting all Guild operations. This led to an increased awareness of the Guild’s significant role in providing services for students on campus. A unified group of 1,000 students protested at the Government’s attempt to restrict student organisations.

Although the Guild suffered from financial and internal turmoil in the 1980s, it continued to provide support for students, and even extended its services through new projects. Commercial services were expanded to include a Guild-owned hairdresser (Campus Cuts), and the leasing of a health food shop, an optometrist, and a health appraisal

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centre. Guild regulations needed to be changed to suit the new WAIT divisional based system, and a policy handbook was developed.

In 1994, Voluntary Student Unionism legislation was passed by the WA Government, thereby enforcing a voluntary student services fee.

Fortunately, with the ever-present threat of the new legislation, the Guild had taken precautionary measures pre-empting the decline of student funding. This included the closing of the Guild Emporium, Guild Shop and the Tool Library, and a suspension of the Emergency Student Loan Service. Instead, the Guild began operating the Curtin Tavern, which was previously run by the Curtin Students Social Club, as well as setting up the Sports Store and Copy Centre. The Guild also took over catering on campus. To enable the continued prosperity of the range of free services offered to students, the Guild became more commercially focused in these trading areas.

When the Guild celebrated its 30 year anniversary in 1999, it was calculated that Guild Representatives had sat on around 19,500 boards and committees, organised over 100 rallies and petitions and written over 10,000 reports.

In 2002, the State Government reintroduced compulsory student amenities fees. Students paid this fee to the university, who handed it onto the Guild. This once again allowed the Guild to provide more free services to students.

By 1 July 2006, however, federal legislation came into effect which once again prohibited the University from charging a compulsory amenities and services fee.

State legislation, however, still dictated that each student automatically became a Basic Guild Member on enrolment, which granted students limited access to the Guild’s basic services at no charge. Despite these set-backs, the Guild continued to expand its range of benefits and provide great service and representation to all students.

In October 2011, the Australian Parliament passed the Higher Education Legislation Amendment (Student Services and Amenities) Bill 2011, allowing Universities and other higher education providers to charge a compulsory Student Services and Amenities Fee (SSAF) from 2012 (see the Higher Education Legislation Amendment (Student

Services and Amenities) Act 2011). The Guild successfully negotiated with the University to receive a fifty percent share of the funds, which has helped us continue to provide essential services and amenities for students. Since the introduction of the Student Services and Amenities Fee, the Guild has been able to expand its services and invest in its infrastructure. The Guild maintains that students are in the best position to decide where the SSAF is spent whilst the legislation exists, and will continue to establish and maintain projects that support students and will improve life on campus for years to come.

In 2013, the Guild decided to make Guild Membership free for all students who pay the SSAF. However, 2014 saw the return of a Guild Membership fee alongside the SSAF legislation. While the SSAF has been around for some time, funding within the higher education sector has been a major subject of debate in the past few years.

In 2014, threats to higher education funding as well as staff cuts at Curtin University saw the Guild stage a number of rallies in opposition to policies which would disadvantage students. Large contingents of students protested on campus and in the city at the National Day of Action to fight back against an unfair budget and higher education funding cuts, as well as proposals to privatise HECS, limit academic freedom, and cut student welfare.

The Curtin Guild will continue to represent students while maintaining relevance and being responsive to the needs of the student community it serves.

Sources: Curtin Student Guild, 1989-2000, Grok [Official Guild Newspaper], Perth.

WAIT Student Guild, 1969-1971, Aspect [Official Guild Newspaper], Perth.

“[The Student Guild] will survive and work for students for as long as there are students prepared to work for the betterment of their fellows.”

Ken Gibbons, 11th Guild President.

WAIT Student Guild, 1972-1987, Grok [Official Guild Newspaper], Perth.

WAIT Student Guild, 1974-1985, Annual Reports.

White, M., 1996, WAIT to Curtin, Paradigm Books, Curtin University, Perth.

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PRESIDENT’S REPORT Welcome to the 2014 Annual Report. Writing this introduction is weird for me – look back on some of the meeting minutes on our website and you will see that I was very critical of last year’s administration, so much so that it inspired me to run for President.

and Committees where the different representatives are supposed to communicate and help run the Guild.

All committees (except for Executive Committee) did not run at all, or ran well below the prescribed frequency in our regulations. The General Member positions on these committees, which are designed to keep the Guild accountable to our members, were also never filled.

This meant that most of the decision making was directed by the Executive Committee, which consisted of four (sometimes three) people. Many of these committees were how the student representatives communicated with Guild staff, so when they weren’t active, it strained this relationship.

Towards the end of the year, focus of Guild Council shifted away from representation, and toward obstructing the aims of the incoming Guild Council, through actions such as using the whole student mailing list to campaign for an election which ended up being cancelled.

The Guild still managed to run many successful events and undertake upgrades to premises. We also continued to offer a wide range of services to students such as Student Assist. This would not have been possible without our hard working staff, especially the Member Benefits department, who picked up many activities traditionally run by student representatives.

A LOOK BACK AT 2014 In 2014, the main priority for the Guild was fighting deregulation of university fees announced in the 2014 Federal Budget, which has now been defeated (hooray). The Guild was very active in this sphere, however many other areas were neglected. Things such as the fortnightly free BBQs were cancelled in second semester, because no Guild representatives took them on. University Committee meetings, one of your Guild reps’ primary roles, were sparsely attended. Some committees did not see a Guild face for the entire year.

Internally, there was also a breakdown of process. The Guild has many Boards

2014 Meetings MEETING

FREQUENCY PRESCRIBED

HELD WITH QUORUM

HELD WITHOUT QUORUM

Membership and Activities

monthly

0

1

Finance and Planning Board

as required

0

0

Education Board

fortnightly

2

1

Access and Equity Board

monthly

3

0

Student Clubs and Societies Committee

monthly

0

1

Legal Committee

as required

0

0

Executive Committee

fortnightly

26

0

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We provide many of these events and services using the Student Services and Amenities Fee (SSAF). SSAF, while it is not perfect (and is annoying to have to pay every semester), helps us enrich the campus, and without it Curtin would be a dull place.

In 2014, the decision was made to once again charge a membership fee. Even though it was $50, instead of the $90 it was in 2012, this proved to be rather unpopular with students. It was one of the biggest complaints in the Curtin Annual Student Satisfaction (CASS) Survey. In this survey, the proportion of students who agreed with the statement “I am satisfied with services provided by the

Curtin Student Guild” decreased by 20 percentage points, the lowest on CASS records. At the commencement of 2015’s Guild Council, we decided not to continue with paid membership with the hope of rebuilding our relationship with the student body and also acknowledging that many students don’t want to have to pay SSAF and a Guild Membership fee. This meant we could no longer offer $2 coffees, as it would have crippled the Guild’s ability to provide services to students with trading revenue, however I believe that with our new membership structure, students on average are better off.

2015 AND BEYOND 2014 has showed us where the structures of the Guild can be deficient, and in 2015 we are working hard to prepare for the future. We are developing a strategic plan to develop a vision for the Guild after the end of our 2019 lease on the main premises, with the hopes to prove to the University that we should have a place in their plans for ‘Greater Curtin’.

We are also reviewing our Statute, Rules and Regulations to see what can be changed to ensure that as Guild Councils change from year to year, the Guild continues to function for the benefit of all Curtin students. The Guild receives a lot of negative feedback during election weeks, which is why we are tightening the rules around conduct during elections.

We have also restarted our regular committee and board meetings, and have begun rebuilding relationships with the University.

I had two choices when writing this report. I could have sugar-coated 2014, out of fear that any criticism could be used to undermine the idea of the Guild and student control of student affairs.

Instead, I’ve been as frank as possible in the hopes that by being open, honest and transparent, we can turn things around.

We can preserve student unionism at Curtin by showing the community that we are responsible and can reflect critically on our past in order to build a stronger Guild.

Figure 1 CASS satisfaction with the Guild over the years

Jason Giancono Guild President - 2015

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MANAGING DIRECTORS REPORT A YEAR IN REFLECTION At the completion of 2014, the Guild had current assets totalling $7,557,253.

Inclusive in this total are cash reserves totalling $3,412,676. If we include noncurrent assets such as property, plant, equipment and goodwill; then we have a total asset value of $11,978,577.

We have liabilities totalling $3,727,918.

Therefore our net assets at the completion of 2014 are $8,250,659.

There was a trading surplus of $523,190 for the 2014 calendar year. Please note that this was inclusive of significant amortisation and depreciation (non-cash) expenses which totalled $1,249,325.

2014 presented some major threats to the Tertiary Education Sector. The education cuts proposed by the Government in excess of $2billion were of grave concern to our students, and as a result Curtin Student Guild took a lead role in opposing these cuts. It must be acknowledged that the Guild did commit significant resources whilst demonstrating our opposition; however our vocal criticism to the proposed reform proved to be successful, with the Higher Education Reform Bill (deregulation) being defeated in the Senate in March 2015.

Our catering business unit continued to generate profits for the Guild. These profits are then redirected towards our vital student representation and advocacy services. This surplus was an increase on 2013 performance; and also on our budget anticipations. This is a pleasing result

considering the increased competition from the Park’d initiative which saw daily food van offerings from up to 8 different vendors, alongside the Wednesday popup food market. In addition to our profits, we are also pleased to report that our food and beverage outlets provided our members with discounts in excess of $440,000.

Looking forward to 2015, the Guild will again invest in improvements to our cafes.

These proposed improvements include:

We must acknowledge that funds from the Student Services and Amenities Fees (SSAF) have contributed to the success of our food and beverage offerings. Over the last few years the Guild has aggressively invested in capital improvements of our cafes. These improvements include the redevelopment of:

• An Upgrade of the Guild Courtyard to create a food and beverage precinct

• Agora Courtyard ($150,020 in 2012) • Basement Café ($800,000 in 2013) • Main Café ($421,844 in 2013) • Bookmark Café ($752,751 in 2014)

In addition to the capital improvements, we were also able to apply some SSAF funding to increasing the span of opening hours of our cafes. Traditionally the cafes could not afford the trading deficits incurred during these quieter times, and therefore often chose not to trade, however we have prudently applied a proportion of SSAF funds to the wage allocation of these quieter periods to ensure we could continue to provide our high level of service to the Curtin community during these quieter periods.

• Development of the Bubble Lab (estimated $165,000) • Redevelopment of Vege Patch Café (estimated $650,000)

Our Tavern operations provided the most pleasing result in the 2014 period.

Their trading surplus was in excess of $200,000. This is a significant turnaround on 2013 performance, which saw a deficit in excess of $76,000. As disclosed in the 2013 report, we undertook some change management strategies within our Tavern during 2013; therefore it is with great pride that we reap the reward of the changes in the 2014 period. In addition to change management, we also worked in partnership with the University to ensure the safe and responsible return of our Wednesday night (Student Night) activities. The return of these vital trading nights has been warmly welcomed by our student population.

As has been the case with our café businesses, the Tavern has been the beneficiary of some SSAF funding. In 2013 the Tavern and Bistro courtyard underwent a renovation, inclusive of a bandstand. These improvements were to the value of $217,704. In the 2015 period we also intend to use some SSAF

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funds to improve the bistro kitchen, at an estimated expense of $63,500. In addition to this, we will also be further redeveloping the Tavern and Bistro courtyard by introducing some shade and heating options, to the value of $150,000.

The Tavern and Bistro provides an important social hub within the University.

SSAF funds have allowed us to increase the frequency and quality of our live entertainment, and the introduction of large movie screens. Many of these initiatives are delivered under the supervision of the Tavern management, however they are also available to students in an environment that is external to the Tavern’s licensed area.

Again under the direction of the Tavern management, but available for wider campus use, will be the provision of a purpose built DJ vehicle, inclusive of an inbuilt BBQ and fridge. This vehicle will be funded by SSAF funds and should be delivered to the Guild in time for Semester Two, 2015. This vehicle will be travelling around activating the campus, so keep an eye out for it.

The retail business unit works under the ethos of providing essential services rather than providing the Guild with substantial financial returns. The provision of printing services, stationery supplies, computer peripherals and accessories, second-hand books, vending, and university memorabilia are all considered essential services for university students.

The operation of these services is part of the Guild’s all-inclusive service delivery package, and is an imperative business operation as we strive to be the preferred third party business provider on campus.

The total financial return of all the retail activities is a surplus of just over $150,000.

As the Guild moves forward we will need to further analyse and refine our retail offerings, as this surplus does not include the costs of internal administration supporting these services.

Our Member Benefits department continued to provide support services and extracurricular activities to our students. This department sources their funding through three major income streams: Guild trading surplus, SSAF Funding and the University Grant.

Postgraduate Mentoring, International Student Assist and Kalgoorlie Student Assist were all directly funded by SSAF funds. The remaining three Assist Officers are kindly funded through a University grant.

The social activities of the Guild, inclusive of: O Day, Guild Day, Clubs Carnival, Pasar Malam, Multicultural Week, Mental Health Week, Brinner and International Coffee Hour were very well received by our students. We were thankful for SSAF funding and the University grant which supported us in delivering these services.

SSAF was again helpful in funding our support to Clubs and Societies. Over 14,000 students enrolled in one or more of 106 Guild affiliated clubs. This is the largest club affiliation ever enjoyed by the Guild.

Once again, we thank the University for its Grant and other financial support, ensuring the continued viability of the vital student services the Guild considers imperative.

2015 Onwards The student union environment has evolved over the past decade, in particular with the introduction of Voluntary Student Unionism. Some unions have folded in their entirety, whilst others have been enveloped into the University system.

Thankfully, the Curtin Student Guild has been able to weather the storm. This is as a result of our pre-existing management structure; professional staff that are employed to use their best judgement

on behalf of the Guild Council (therefore preserving the notion of “Student Control of Student Affairs”); events expertise; and strong trading facilities. We are one of the last bastions of pure student unionism.

Curtin University is quickly evolving, as they look to expand their service delivery structure and increase their footprint in research as well as industry. In order to compliment this strategy, the University has been developing their Greater Curtin initiative, which will see major infrastructure changes at the Bentley campus.

This creates exciting times for the Guild as we look to responsibly partner with the University in this initiative. In order for the University to view the Guild as a primary or preferred third party service provider at the University, we have identified the following key strategies: • An overhaul of our Governance documentation and practices in order to bring us into line with 2015 best practice. This includes mechanisms for accountability and transparency.

• Development of a strategic plan that considers and compliments the direction of the University.

• Increased consultation with the University across all facets of its operations.

• Increased engagement consultation with our students.

and

• Ensuring the advocacy, representation and trading services are relevant to our students.

The current Guild Council recognises the unique opportunity that we are presented with, and has adopted the following catch cry – “Maintaining our Relevance Preserves our Future”.

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2014 GUILD REPRESENTATIVES

guild president

education vice president

Activities vice president

Sam Cavallaro

Miranda Wood

Lila Clarke

general secretary

CUPSa president

isc convenor

Khyl Hardy

Gerard Gill

Eva Jamil

Business faculty rep Ryan McNiece

Health Sciences faculty rep

humanities faculty rep

Nico Anthony

Clare Francis

women’s officer

queer officer

indigenous officer

mature age officers

Rafeif Ismail

Emily Kingsley

Fabian Yarran

Jess McLeod / Steve Giles

GUILD COUNCILLORS (L-R)

10

Science & engineering faculty rep Jason Giancono

Annual Report 2014.indd 10

Jake Wittey / Liam O’Neill / Lewis Whittaker / Siobhan O’Rourke / Ammar Fazillah / Gareth Thomas

(Not Pictured) Layal Ghalayini / Nick Everett

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COUNCIL GOVERNENCE The following is a listing of all Guild Representatives on University Boards and Councils in 2014

PRESIDENT - SAM CAVALLARO

general secretary - khyl hardy

business faculty rep - ryan mcniece

Academic Board

SSAF Expenditure Committee

Student Discipline Panel

Academic Services Committee

CBS Courses Committee

University Teaching and Learning Committee

humanities faculty rep - clare francis

CBS Teaching and Learning Committee

SSAF Expenditure Committee

Humanities Courses Committee

Health science faculty rep nico anthony

education vice PRESIDENT -

science & Engineering faculty rep -

miranda wood

jason giancono

Academic Board Academic Services Committee

Science and Engineering Courses Committee

University Teaching and Learning Committee

Science and Engineering Teaching and Learning Committee

University Courses Committee

Student Discipline Panel

SSAF Expenditure Committee

WIL Strategic Project Advisory Group

Health Science Teaching and Learning Committee Health Science Courses Committee

Working party to review Sci Comms

activities vice PRESIDENT louisa clarke

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REPRESENTATION & EDUCATIONAL ISSUES The Education Vice President (EVP) role in 2014 was mainly focused on activism and informing students about federal changes to higher education and student welfare.

The EVP endeavoured to encourage students to engage with activism and campaigns, by holding stalls and public forums around these issues. The EVP undertook to raise awareness and participation amongst the student body about these issues by focusing on the education cuts campaign.

Major Issues Faced by Students In 2014 there were many major shakeups for students in higher education.

The Federal Liberal Government budget in May of 2014 brought about 20% cuts to government contributions to Commonwealth Supported Places, removal of caps from university fees, and detrimental changes to government support such as Newstart Allowance.

Internally within the University the ‘reshaping’ and ‘Equip’ processes led to many academic and professional staff being made redundant, leading to classroom instability.

The EVP also attended some university boards and committees but mainly focused on helping to organise student related rallies, on and off campus. In 2014 the EVP focused campaigning around issues such as the staff cuts, fee deregulation, cuts to higher education funding, and student welfare. Some actions taken by the Guild to campaign for these changes were:

• Advocating for students affected by university staff and course cuts.

• Working with the National Tertiary Education Union (NTEU) on issues that effected both staff and students such as fee deregulation and funding cuts.

• Holding a Sit-In involving students from the Curtin Business School protesting staff redundancies in their faculty.

of rallies and mass student mobilisation, as well as creative actions such as sitins and on campus marches. The Guild participated in all the National Days of Action opposing the government’s cuts to higher education and fee deregulation in 2014. The Guild held stalls and used social media to engage students and inform them about the detrimental changes to higher education. The Guild got involved with the National Days of Action by:

• On-campus demonstrations to show the university that students oppose cuts to education.

• Liaising with National Student Representatives and State Student Representatives from the National Union of Students.

• Working with the Student Assist officers to help students.

• Organising student protests in Perth City.

NUS National Days of Action The Curtin Student Guild is a supporter of the National Union of Students’ (NUS) National Day of Action initiative. The National Days of Action have consisted

• Liaising with key stakeholders such as other WA Guilds, NTEU, Students, Unions.

• Holding stalls about education changes.

• Held creative actions on campus such as the Festival of Learning and Chris Pyne’s Unhappy Birthday.

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Equity Departments and Faculty Representatives The Guild Equity Departments endeavour to ensure that Curtin University is as inclusive as possible for all students, no matter their background and identity.

The Equity Departments organised and participated in a number of initiatives, including: • Endeavouring to increase the number of students in the department collectives.

• Co-Organising Network of Women Students Australia (NOWSA) conference in Perth.

• Collective Meetings and Movie Nights.

• The Indigenous Department had a screening of Utopia and informed Aboriginal & Torres Strait Islander students about Deaths in Custody.

• Involving and educating their collective members about changes to Higher Education.

• Participating in the Education Cuts Campaigns, National Days of Action and other welfare related campaigns such as Equal Marriage rights.

• The Queer Department ran a ‘Think Geek’ Quiz Night and participated in Pride celebrations on and off campus.

• The Queer Department had information about sexual health services and LGBTQI specific services available on and off campus.

• Pasar Malam, Multi-Cultural Week and International Student morning teas were all organised through the International Student Convenor.

• Curtin University Postgraduate Student Association (CUPSA) distributed a number of grants and seminars and had a social sports team.

• CUPSA ran the Postgraduate Open Door Society (PODS).

The Faculty Representatives are supposed to sit on their faculty boards and committees to ensure that they can be a strong voice for student concerns and impart information about changes to the student body. The 2014 Faculty Representatives supported students in their faculties to varying degrees in the following ways:

• Access & Equity Board • Education Board Informing students about federal education and welfare issues will continue into 2015, with a renewed focus towards Curtin University educational issues, and ensuring that students are represented strongly on University boards and committees.

• The Health Sciences Representative sourced bookcases for the nursing student common room as well as ran a Health Care Fun Fair.

• The Humanities Representative advocated for students affected by course and staff cuts.

• The Science and Engineering Representative ran a BBQ and advocated for students on faculty committees.

• There were multiple Business Representatives throughout 2014 so there was some inconsistency, however, The EVP organised a Sit-In to protest staff redundancies in the Business School.

Boards and Committees The EVP attended some University and Guild boards and committees to advocate for the rights of students. They included: • Academic Board • Academic Services Committee • Courses Committee • Guild Council • University Teaching Committee

and

Learning

• SSAF Expenditure Committee

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COMMERCIAL HIGHLIGHTS:

FOOD AND BEVERAGE DEPARTMENT BOOKMARK RENOVATIONS: After being closed for the second half of 2013 for renovation, Bookmark Café reopened its doors in late February 2014. A massive refurbishment, made in partnership with Curtin University, provides visitors to the library with the option to take their books into the café dining space and alfresco area without having to check them out.

The café itself has an increased seating capacity, a more adaptable seating space, and a fresh and relaxed new atmosphere.

The coffee section has been housed in its very own separate kiosk, allowing for a better customer flow in the counter section. This also enables us to open the café with a small staff and reduced menu for late night / early morning trade, particularly during the busy exams weeks, keeping the students caffeinated during that stressful and busy period. The introduction of a dedicated Bookmark kitchen team was a hit, adding a French style “plat du jour” at lunch time, and the very popular Bookmark dumplings. As the year progressed, and with only a few adjustments, the Bookmark Café became the busiest site on Campus. The new extended daily trade (7am to 10pm) has meant we now have a larger team to cover three separate shifts, and allows us more prospects to support Curtin students with casual employment opportunities.

MAIN CAFÉ SPRUCE UP It was time the old girl got a make-over!

Gone are the green tiles and heavy green chairs!

The biggest focus in upgrading the Main Cafe was to improve customer flow and service times. New counters and display cabinets were installed to provide a clearer view of what is on offer. Two new sections were introduced: Mexican and the Design-a-Salad bar (where you can choose all of the ingredients to make your own delicious salad). The new

model, a novelty for the Perth market, took a bit of time to be accepted but by the end of the year customers saw the value of fresh products made in front of them with the ability to choose their own dressing focusing on healthy habits. At the same time it gave the opportunity for people with special dietary requirements to be catered for. New furniture was introduced to the dining space, providing a range of table sizes and making it more comfortable for groups of students to gather to dine, study or socialize. The Main Café was also remodelled to serve as function venue when necessary with the intent to remove the Cafeteria feel from it. This was achieved, and we can now cater for larger events in a very palatable venue.

ANGAZI BURGERS AND PASTA Café Angazi has extended its menus to include burgers and pasta made to order.

Again, we decided to move away from Bain Marie food. The customers may have to wait a little longer to get their meal, but from all accounts, it is worth the wait. We now offer fresh hot meals rivalling any franchise at a reasonable price, especially for our Guild and Associate members.

$2 COFFEE In 2013, the incoming Guild Executives decided to introduce a $2.00 coffee for Guild members for 2014. The offering included all of our 8oz coffee menu, including speciality teas and hot chocolate, and we would not compromise on the quality of our coffee, would maintain our own brand of beans, and beverages would be made with the same passion as the rest of our coffees.

PAYPASS We introduced a new EFTPOS system, wanting to speed up the service and hopefully remove the minimum spend of $5.00 to use EFTPOS. We were very

excited to offer this service, however although we did improve the speed of service, we were still not able to achieve the speed we wanted. Our system was still dial up, and dependent on the Curtin phone network. We expect to have an improved system installed for 2015, reducing the waiting time and eradicating minimum spends for good.

NEW UNIFORMS We introduced a more relaxed and contemporary uniform at the start of 2014.

After a lot of research and consultation, the uniforms were changed in all cafes.

As our staff shift to different cafés during the day, it was decided that the uniforms would be the same for each venue, linking all our sites.

National Champ in Our Midst For the first time we had enough interest from our baristas wanting to compete for the National Campus Barista of the Year. With the help of our partner, the Northbridge Coffee Roasters we conducted competitive training between our coffee makers from the Bookmark Café, Angazi Café and Concept café.

The heats were performed at the Main Café using our own coffee cart under the scrutiny of impartial judges. Kevin Mitchem was declared the close winner, and went on to represent the Curtin Student Guild at the State final held in the offices and training centre of Vittoria Coffee. Kevin had to do battle with the incumbent National champion from Murdoch University. During one of the best competitions, Kevin came up the winner and was invited to represent the State at the National Championship in Sydney during the TAG conference (airfare, hotel and State prize included).

Kevin went on to do some more training, taking advantage of learning from an International judge. It all paid off for him and Kevin was crowned TAG Campus Barista of the Year, a quest for the best

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coffee specialist on Australian campuses.

Congratulations Kevin! Kevin’s coffee can be sampled at the Bookmark Café where he works.

Trade 2014 was an amazing year for the catering department. With 3 venues newly/recently refurbished, the impact was immediate.

Improved deliveries, improved service, improved menus; and the sales followed suit. The addition of the various food vans on campus had very little impact on our business, and our business model went from strength to strength. The Bookmark Café lead the way, with most of the others closely behind. We have our dedicated staff to thank for it, and a constant search for improvement by all involved.

End of Semester events are still the events to be at, with Toga and Easter Bash reaching capacity for an exciting commencement to 2015. The Guild’s DJ Entertainment vehicle, funded by SSAF, will be completed in 2015, another boost to entertainment provisions around campus.

An all-weather solution for the beer garden and kitchen refurbishment is intended within SSAF proposals for 2015.

This will increase seating all year round, provide more efficient food service, and provide a more aesthetically pleasing area for functions.

99,811

serves of sushi

TAVERN The reduction of extensive trading restrictions imposed by the University for 2013 initiated the rebirth of the Tavern to its former vibrancy and operational success in 2014. Wicked Wednesday (Student Nights) returned, although the continued restrictions imposed on this trading night made it difficult to compete with surrounding venues. The restrictions were lifted at the commencement of 2015, to be assessed at the end of the first semester. Wicked Wednesday nights are likely to build on patronage over the next two years, which will assist in operational success of the Tavern.

Meal deal popularity is ever increasing with staff and students alike, and will now be offered weekly throughout the year from 10-3pm, without semester restrictions. Meal Deals available are Tuesday Pie and Pint for $10, and Thursday Pizza and Pint for $14.

The Movie Night concept in the Tavern and courtyard has increased in popularity, for relaxed student and club social evenings.

73,298

flaming chicken wings

86,724

Chicken nuggets

85,730

freshly made cinnamon donuts

53,126

rolls, wraps, sandwiches & bagels

129,526

hot meals produced on site by our awesome chefs

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COMMERCIAL HIGHLIGHTS: RETAIL DEPARTMENT Bookends • Continued to be an integral service for students with over $672,000 in sales.

• Returned over $527,000 back to students as a result of book sales.

The Spot • With an offering of over 60 varieties of bulk mixed lollies, we sold 3,633kg in 2014. (That’s the equivalent of nearly 2 Holden Commodore sedans!)

• Sold 20,363 student movie tickets, saving students a whopping $152,722.50. (Laid end to end, this would be the same as driving Perth to Sydney!)

• Sold 7,730 adult movie tickets, a saving of $65,705 from the box office price.

IT Works • Repaired over 230 student computers at a discounted price.

• Assisted students to get work done, by saving them $98,774 on purchases of Microsoft Office.

• Sold almost 10,000,000 MBs worth of USB drives.

Curtin Concept • Kept over 900 heads dry by selling them funky umbrellas.

• Sold 2600 individual hoodies & tees.

(School spirit continues to thrive!)

• Continued producing and selling the uniforms required by school departments, saving students up to 30%.

• Developed a new website focusing on Guild Clubs merchandise.

Guild Copy & Design Centre Overview In 2013, Guild Copy & Design Centre went through a re-development of the selfservice print room and the production/ main sales area from late January to mid-April. SSAF funded production equipment was installed immediately after completion in mid-June. This included the KIPC7800 wide format toner base printer/scanner, FujiXerox J75 Digital Color Press, and D110 BW Copier/Printer.

Complementary equipment included the Celloglazer and Slitter/Cutter/Creaser.

This equipment added more products and services for students, clubs & societies, the Guild’s internal printing needs, and University departments.

2013 sales were erratic and dropped significantly due to the many disruptions caused by the re-development. However in 2014, services were more or less back to normal. The new equipment, allowing for a greater production capacity, had a positive effect on sales figures. There was a period of “teething problems” with some of the new equipment in terms of getting them to do what they were supposed to do, training, pricing of new products and services, etc. Gross sales for 2014 were $460,874, compared to $446,830 in 2013, an increase of 3%. Additionally, Internal Guild jobs accounted at $39,737 in 2014 compared to $40,065 in 2013 – a slight drop of 1%.

Sales comparison 2013-2014: The FujiXerox J75 increased the shop’s capacity to do more professional digital printing, like booklets with square or rounded finishing, business cards, invitation cards on heavier weighted card up to 300gsm and other jobs requiring exact registration on 2 sided prints. In 2014, the shop picked up fairly significant orders of A4 and A5 booklet jobs from uni departments for their seminars and

conferences. Clubs and societies also started to think about handing out A5 booklets during O-Week and other events. Overall, there was a 14% increase in sales using the J75 colour copier/ printer. There was a 26% drop in sales for the B&W copier printer but that could be due to preference in using the J75 colour for a better book finish even though the artwork was in BW. It also indicates that most customers prefer their prints to be in full colour rather than BW. The KIPC7800 toner base printer offered a cheaper poster printing option for students and clubs and societies, a plus for students not wanting to pay premium price for a high quality inkjet print. Hence a drop of 12% in large format printing compared to 2013 sales, as students benefited from the cheaper toner based poster printing. The existing large format high quality inkjet Canon 8400 poster prints are generally more expensive and mostly used for conference posters, backlit films, scrim vinyl banners and photo quality prints.

The shop also had more request for offset commercial printing from external customers and Uni departments in 2014, which are sent to a third party supplier.

This accounts for a 206% sales increase compared to 2013.

Book binding services had a small sales increase of 3% compared to 2013, probably due to extra jobs coming from uni departments requiring bound program, seminar and conference booklets of more than 60 single pages.

Curtin Name Badges for students needing to do their practical experience increased 139% due to the Co-op Bookshop taking over the Curtin Uni Bookshop, and discontinuing online orders for name badges.

Permanent Binding sales dropped 3% compared to 2013 since several policy changes in 2014 regarding schools and Library no longer requiring a cloth

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bound copy . Graduating students previously pre-paid for a minimum of 3 cloth permanent books, but this was reduced to a minimum of two. Also, some examiners only require a digital copy for marking, therefore affecting printing and book binding (in particular, thermal strip binding) sales. We were warned that there will be further changes in 2015 to the requirements for higher degrees by research.

Artwork and scanning sales dropped 16%, probably due to digital requirements rather than hard copies for assignments, particularly for graphic arts students.

Customers are charged a print set-up fee for jobs requiring different weights of paper and card.

Challenges ahead The print industry as a whole is changing rapidly. It appears more consumers prefer to keep digital records rather than hard copies.

Also, it appears there is a move towards large format printing amongst the printers.

In 2015, it may be time to investigate the possibility of investing in a 3D printer and a more versatile high end large format printer/cutter plotter for stickers, window display, removable wall paper designs for events display, display stands, etc.

Sundry sales increased 25% compared to 2013. This includes services like trimming using the electric guillotine. These sales increased due to more orders of custom size flyers.

Heat transfer products (personalised t-shirts, mugs, plaques and other novelty products) dropped 25% compared to 2013. Sales fluctuate every year depending on interests and events. This is generally a service suitable for individual orders or a small run, because it is labour intensive.

Self-service printing sales dropped by 7%. Although the service is still used by many students, more schools now only require digital copies for final assignments. However, students still require printed copies for their reference and study. Therefore, it is still essential to maintain an economical service for students on campus.

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EVENTS

The 2014 events calendar saw a greater focus on activism and campaigning, rather than a focus on social events. A notable campaign event introduced in 2014 was Festival against Fees. However, the latter half of 2014 did see more of a focus on social events, with the introduction of free movie nights and the Guild Day Sundowner.

Notable events for 2014 included: O-Week / 24-28 Feb O-Day / 26 Feb Start Up Party / 28 Feb Beach Bash / 14 Mar Clubs Carnival / 19 Mar Easter Bash / 17 Apr

National Campus DJ Comp Curtin Heat / 15 Aug

Pasar Malam / 17 Oct

National Day of Action / 20 Aug

Guild Brinner / 13 Nov

End of Semester Bash / 7 Nov

Zombie Night at the Tav / 20 Aug

Guild Markets / every Wednesday during Semester

Wicked Wednesday Pirate Party / 10 Sep

ISC International Coffee Hour / every Wednesday during Semester

National Band Comp State Finals / 13 Sep

National Campus Art Prize National Campus Film Fest

Guild AGM / 21 May

Games Night at the Tav / 16 Sep

Free Movie NightS / 30 May / 25 AUG / 29 AUG / 19 SEP

Beer Appreciation Night / 24 Sep

CUPSA Weekend Social Sport

End of Semester Bash / 6 Jun

Mid Semester Bash / 26 Sep

Start-up Snuggly Pyjama Party / 1 Aug

CUPSA Postgraduate Open Door Society Events

Student Assist Mental Health Week / 6-10 Oct

Guild Day / 6 Aug

Multicultural Week / 13-17 Oct

Guild Day Sundowner / 6 Aug

Pride BBQ

Festival Against Fees / 16 Oct 18

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Festival Against Fees With 2014 seeing a greater focus on campaigning and activism, the Guild introduced a Festival Against Fees event, as a means of rounding off a year of campaigning against course cuts and deregulation.

This campaign provided a platform for students to protest against course cuts, deregulation and fee increases. It also featured performances by The Aston Shuffle DJ’s and Gold Fields.

Despite a heavy social media campaign in the lead-up to the event, the event unfortunately experienced disappointing attendance. Moving forward in 2015, The Guild will evaluate alternative measures to address activism.

Australian Association of Campus Activities In 2014, Curtin Student Guild continued its role as state coordinators of all local Australian Association of Campus Activities (AACA) competitions. These included National Campus Band Comp (NCBC), National Campus DJ Comp (NCDC) and Art Show.

Curtin band White Avenue won the state finals at The Rosemount Hotel on September 13th, 2014, and went on to compete in the national finals in Sydney.

Curtin Student Guild secured premium sponsorship for the winning band, which included a $1200 Xpress Magazine street and online magazine package, AudioVault

Events three hour rehearsal room package, and a $700 Firestarter digital national servicing package.

A look to the future-New Events Planned for 2015: After a relatively quiet year in 2014 on the social event front, 2015 will see greater focus on social events (with an even balance of non-alcoholic and alcoholic events). It has been identified that social events play an important role in improving campus life for students, and there is an apparent need to expand social events and increase student engagement on campus in 2015. Moving forward in 2015, the Curtin Student Guild will aim to coordinate at least one event per fortnight during both semesters, particularly during common-free time. With a robust events calendar in place for 2015, proposed events will ensure that campus will remain vibrant and engaging, whilst also being aligned to student needs. Events will also be tailored to the academic calendar. For example, during exam weeks, events will be centred on stress management, whilst during orientation weeks, events will focus on learning and engagement.

• Travel Fiesta - to provide discount travel services to students and promote cultural diversity on-campus.

• Beach Week - to educate students on the dangers of swimming and drinking and offer information to international students on adult “swim and survive” courses.

• Rollerama - to provide a stress release activity for students on-campus.

• More of a focus on stress-relieving events in the lead up to, and duration of, during exam week.

Notable planned events for 2015 thus far: • Grill the Guild and Well-Being Breakfasts - to provide greater attention to student well-being by providing free food to students.

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OTHER SERVICES Clubs

Guild Rec

Membership Services

Clubs and Societies form an integral part of University life, with over 14,000 Curtin students signing up as members of clubs in 2014. Each year, a diverse range of student-run clubs register with the Guild, representing almost every aspect of campus life, and providing a wide range of networking and social opportunities for their members. Through increased promotional and administrative efforts to encourage the formation of new clubs, as well as strengthening the support available to existing clubs, registered club numbers reached an all-time high in 2014, with 106 clubs registering with the Guild. This number was an increase of 25 from the previous year, marking the second year running where we saw clubs increase by 25 from the preceding year.

Each semester the Guild provides an opportunity for Curtin students to take time out from their hectic work and study commitments to acquire new skills via our popular Guild Recreation program.

2014 Membership Package

The Guild continued to provide administrative support, funding and assistance to all registered clubs across Curtin, with 34 academic clubs, 14 international clubs, 16 religious clubs, 32 special interest clubs, and 10 issuesbased clubs making use of the plethora of club-specific services that the Guild provides. Much of the funding delivered to clubs has been increased through the implementation of SSAF, however other funding streams were also used to provide a wide range of grants and sponsorships.

Non-financial entitlements also remained readily available to clubs, including free equipment hire, free on-campus venue hire, promotion of events, and general administrative and leadership support.

In 2014, the Guild provided clubs with over $99,614 in funding and grants. This included $46,137 in Club Sponsorships, for use in promoting and running fantastic student-coordinated initiatives, such as the Association of Malaysian Students’ Mamak Night Multicultural Food Festival, HvZ Curtin’s week-long Humans vs.

Zombies nerf battle, and the Halloween Quiz Night run by the Curtin Association of Nursing, Paramedicine and Midwifery Students.

In 2014, club funding continued to become more streamlined and accessible, encouraging more oncampus events and ongoing club growth.

The 2014 Guild Rec program saw more than 500 participants undertaking over 30 short courses in various recreational and/or educational fields. The program incorporated courses such as Applied First Aid, Manual Handling, Samba, Surfing, Scuba Diving, and even certified industry-specific training courses such as Barista Skills and RSA Courses. The Guild negotiated significantly discounted rates for students who undertook these courses, in contrast to the price providers would normally charge. Several courses were even offered to students completely free, including workshops in Interview Skills, Resume Writing, Motorcycle Mechanics, Women’s Empowerment, Street Dance and Migration Advice.

A number of new courses were also introduced in 2014, including Stand-Up Paddleboarding, Kite Surfing, and Bikram Yoga.

One of the most popular options, as ever, was our Applied First Aid course, conveniently run on Saturdays yearround at the Bentley campus. The number of classes scheduled for 2015 has been increased to meet ongoing demand for this course, which is a formal requisite for many units, and is offered through the Guild significantly cheaper than most external avenues. In 2015, the course will be available to students cheaper than ever before, at the heavily subsidised rate of just $35 per student (a 75% discount), thanks to the Student Services and Amenities Fee. Other successful courses for the year were our Surfing lessons, which proved particularly popular with international students, and also our Resume and Interview Skills Workshops (presented by our Student Assist team).

After a successful trial of “universal” membership in 2013 (free Full Guild membership) which saw over 24,000 students actively join the Guild, the decision was made by 2014’s Guild Executive to return to a paid membership model. This saw membership charged at $50, with a total uptake of 7531 members for the year. This number was on par with Guild membership levels in previous years with a membership fee. No significant increase was noted from the lower price, or introduction of $2 coffee.

Guild Diary After Guild diaries ran out prior to Easter in 2013, the decision was made to increase print production for 2014 to meet demand. 25,000 diaries were printed to accommodate planned universal membership in 2014. With the decision to change membership to a paid model in December, three months after the diaries had been ordered, it was decided to continue to distribute the already-printed diaries to all students for free, to reduce waste and provide a student service. The week prior to O Week, however, the Guild student executive reversed this decision against the advice of staff. Diaries were now to be only provided free to those who paid for Full Guild membership, or otherwise sold at $10 to non-members.

The paid option had very poor uptake, and some 18,000 diaries were left over.

These had to be pulped and recycled.

The value of the unused diaries was just over $36,000 (plus GST). The lack of free diaries to students also impacted clubs, with much fewer $5 club vouchers in circulation than anticipated. This seriously reduced the ability of clubs to draw on the vouchers for direct funding from the Guild.

The Guild Rec program will be re-branded “Life Hacks” for 2015, emphasising the practical nature of many of the courses on offer, and their applicability outside of the classroom.

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Discounts On-campus discounts were down in 2014, due to fewer Guild Members as a result of the paid membership model. The only notable increase in discount was the introduction of a $2 regular coffee deal.

In 2015, this has been replaced with the more sustainable and equitable 20% discount on hot drinks of all sizes.

The off-campus discount package for 2014 continued within the Guild’s smartphone app. Many great deals were introduced in 2014, including several short run high value offers and competitions.

Grok Grok continued to be one of Australia’s premier student publications, with a circulation rate of 4000 copies per issue.

Across its five issues, it covered many themes. Grok also proved a popular avenue for student representatives to promote events and causes. In 2014, Grok struggled greatly with its right to editorial and design independence from the Guild Council. The issue of Grok’s decreased independence led to some tension within the organisation, particularly for staff closely involved with its production.

Student Publications and Information • Grok - five issues • The additional placement of Grok online through Issuu • The continued use of Curtin Guild iPhone and Android App • The Postgraduate Bulletin • Student Assist “Terminated” Guide • Student Assist “Steps to Success” Guide • Student Assist information Flyers • Student Assist Fact sheets • Welcome to the Guild booklet • Guild Diary • Guild Rec Booklets (one each semester) • Direct mail letter to students • Semi-regular g-news emails • Campaign posters promoting events and student activities • Regularly updated news and events on the Guild Website • Regular member updates via social media channels • Increased targeted social media for equity groups and international students

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SUPPORT / STUDENT ASSIST STUDENT ASSIST CASEWORK During 2014, the Student Assist Department dealt with a total of 1264 student cases.

The confidential nature of this service restricts the level of detail into which cases can be discussed in this report, however the demand on the service during 2014 can be summarised into the following general issue-based categories: Academic/University Issues: 76%. This category includes issues such as status appeals, assessment appeals, academic misconduct, grievances, etc.

Personal Issues: 20%.This category includes assistance with job search/ resume writing, career/course counselling, etc.

Welfare Issues: 4%. This category covers legal issues, Centrelink disputes or assistance, housing/tenancy advice, etc.

INTERNATIONAL STUDENT ASSIST OFFICER During 2014, the International Student Assist Officer, in addition to providing direct support to students via case work, also undertook the following activities: Continued to develop and refine Student Assist workshops, including resume & interview skills, to incorporate cultural differences. These workshops were successfully delivered on both Bentley and Kalgoorlie campuses.

Was engaged by Curtin Careers to consult on programmes they were developing for International Students.

Participated in O-week session “Meet, Play, Live” as a panel member to answer questions that students might have from an International Student perspective.

Worked with the Student Support and Outreach Coordinator at Counselling and Disability Services to conduct workshops for International Students. Topics covered ranged from awareness of homesickness and depression, to adjusting to the Australian culture and lifestyle.

The material from the above was further refined and delivered to Curtin English and Physiotherapy students. Feedback received was extremely positive.

TAX HELP The Guild has continued to act as a Tax-Help centre, coordinating and delivering the program from the main Guild Reception building. The Tax-Help program is an initiative of the Australian Tax Office (ATO), which aims thought the recruitment and training of volunteers to provide a program “designed to provide assistance to an identified target client group (students), to help them comply with their tax obligations at tax time.”

The Tax-Help program is open to all Curtin students who meet the basic eligibility criteria of the program – these being low income and simple tax affairs.

This year, the Curtin program was delivered by a team of 10 dedicated volunteers who in the three month period (August - October), provided a total of 580 appointments to assist students with their tax lodgement

BOOKSHOP GRANTS The Bookshop Grant (BSG) program provides grants to eligible undergraduate Curtin students in financial need to assist with purchases of course related materials from the University Bookshop.

The 2014 Bookshop Grant program opened the year with an uncertain outlook, following the announcement that the University Bookshop (the program’s main funding source) would close down and re-open under private ownership.

The BSG program attracted $84,000 in funding from the University Bookshop before its closure. Additional funding for the year’s program was also gained from the University’s Scholarships Department ($112,000), alongside a grant of $20,000 from the Office of Ethics, Equity and Social Justice.

This generous support enabled the program to offer 410 grants in Semester One, and 309 grants in Semester Two, with a face value of $250.00 per grant

STUDENT ASSIST KALGOORLIE • During 2014, the Kalgoorlie Student Assist Officer was able to provide direct assistance to students on the WA School of Mines campus. This role has continued to develop and adapt to cater to the needs of the WASM campus community. Achievements in 2014 included: • Provided support services to Kalgoorlie students on a daily basis, mirroring the services provided on the Bentley campus.

• Worked closely with the Kalgoorlie WASM staff to uncover and resolve issues impacting on students studying in Kalgoorlie.

• Met regularly with the WASM Student Guild representatives to discuss and work together on a range of issues on the Kalgoorlie campus. This included student and staff conflicts, improving international and domestic student interactions, and strategies to support students.

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• Supported the Guild in running events held on campus to promote student involvement and a stronger university community.

• Free distribution of a WASM Guild Diary to all students.

• Helped to run workshops for students.

• Built relationships with local support services within the Kalgoorlie and wider Goldfields community, in order to better support students. This included gathering and distributing information to students on the local support services available for legal, welfare, and personal issues.

• Introduced the ‘Fill the Gap’ programm which aims to help financially struggling students by refunding the difference between the amount charged by the doctor, and the amount refunded by Medicare (or OSHC).

• Built relationships with local Kalgoorlie businesses and secured discounts for WASM students.

• Assistance of sub-committees and other important student-managed organisations throughout WASM (ISA, Social Club, AusIMM, WASM Wombats) During 2014, the role of the Kalgoorlie Student Assist Officer continued to include coordination of a number of events that have cultivated student involvement within the WASM community, and have helped foster relationships among students and with staff. These events included the Outdoor Cinema Night, Lake Ballard Tour, Quiz Night, Bogan Bingo, Eid-al-Fitr, Can You Dig It, Gladiator Tournament, Mental Health BBQ, and Multicultural Twilight Market.

These events were well received and attended by students, staff, and the local community.

Post Grad Mentor Program By the end of 2014, 266 students had finished the program as mentees. They were supported by 123 mentors. Many of the students involved - both mentees and mentors - have indicated that they will be volunteering in the program in 2015.

Student feedback indicates that mentees are highly satisfied with the service provided.

REBOOT (Computer recycling program) The Reboot Program was not promoted heavily during 2014, due to a severe drop in donations since the last annual report. Despite this, we still had a few applications to the program. A total of 20 students applied for and received a Reboot computer. Despite a shortage of monitors, applicants have generally been quite happy to still receive a computer.

To date, we have given out a total of 316 Reboot computers to students since the program commenced.

With the heavy decline in donations, keeping the program open may not be viable going forward. Currently we have a total of 10 machines left in our stockpile to give away.

Within the Loan Program, we currently have eight laptops in our dedicated loan library. Overall, we have had 15 students benefiting from borrowing a laptop to help aid with their studies.

With funding received from SSAF, we are looking into purchasing more laptops for the loan program as an alternative to keep the Loan Program sustainable.

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STAFF LIST Guild Student Reps:

MEMBER BENEFITS:

Sam Cavallaro

Guild President

Reece Wheadon

Member Benefits Manager

Miranda Wood

Education Vice President

Helena Kmit

Events & Marketing Coordinator

Lila Clarke

Activities Vice President

Rebecca Barendrecht Student Engagement Officer/ Clubs

Khyl Hardy

General Secretary

Rozanna Johnson

Graphic Designer

Nico Anthony

Health Sciences Faculty Rep

Grok Editor

Ciaran Johns

Ryan McNiece

Business Faculty Rep

Shelley Stoddart

Receptionist

Clare Francis

Humanities Faculty Rep

Jason Giancono

Science and Engineering Faculty Rep

STUDENT ASSIST:

Eva Jamil

ISC Convenor

Simon Roy

Senior Student Assist Officer

Gerard Gill

CUPSA President

Juliana Desker-Lim

Student Assist Officer

Emily Kingsley

Queer Officer

Olivia Colja

Student Assist Officer

Rafeif Ismail

Women’s Officer

Jo-Ann Naidu

International Student Assist Officer

Fabian Yarran

Indigenous Officer

Sarah Haynes

Student Assist Officer Kalgoorlie

Jess McLeod

Mature Age Officer

Steve Giles

Mature Age Officer

Andrew Cameron

Post Grad Mentor Program Co-ordinator

Corrie Fillmore

Project Research Officer

Retail:

Alexis Vassiley

Education Policy Officer

Darren Carter

Commercial Manager

Keturah Mudhan

CUPSA Research Officer

John Hew

Copy & Design Manager

FINANCE & ADMINISTRATION:

Catering: Tanya Della-Santina

Tavern & Bistro Manager

Brent Penberthy

Managing Director

François Leuenberger Food & Beverage Manager

Sylvia Hahn

Finance & Admin Manager/Accountant

Kelli Edwards

Catering Operations Manager

Karen Rennie

Management Accountant

Noelle Cavanagh

F&B Administrative Support Officer

Jo Alvey

Finance & Admin Officer

Christophe Jerome

Executive Chef

Sally Corbett

Accounts Clerk

Leah Mahony

Functions Coordinator

Tony Wilson

IT

Slade Lever

IT Co-ordinator

Paul Kent

IT Technician (IT Works)

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FINANCIAL STATEMENTS

FINANCIAL STATEMENTS

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             

  

      

      

         

      

  

Annual Report 2014.indd 29

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           

  

 

 

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           

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FINANCIAL STATEMENTS

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FINANCIAL STATEMENTS

STUDENT SERVICES EXPENSES: WHAT DOES OUR INCOME ACTUALLY PAY FOR? We get income from Trading revenue, the SSAF, Grants, & Membership.

REPRESENTATION, ADVOCACY & ADVISORY [$1,174,254] These costs are directly associated with the running of the departments dealing with issues relating to disadvantaged and special interest equity groups (CUPSA, International Students Committee, Women, Part-Time & Mature Aged, Indigenous, Sexuality) and includes funding provided to regional centres and covers the cost of projects such as the ‘Excellence in Teaching Awards’, the ‘Alternative Handbook’, and student surveys.

student support (student assist) [$592,392] Covers costs for delivering welfare and grievance appeal support, including the Guild’s Legal Assist service.

membership services [$253,214] Expenses in this category include: • Student Accident Insurance • Costs associated with running Guild membership stalls • Student diary • Welcome pack - carry bag, pen, pencil and other items

student discounts [$579,308] This is the value of discounts claimed by students at Guild outlets.

Student publications [$191,456] Costs of producing student publications such as Grok.

Clubs and Recreation [$216,349] Expenses include: • Costs from O Day and other orientation week activities and events

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• Grants and sonsorship provided to clubs and societies • Costs associated with campus and intervarsity sports • Costs associated with the Guild’s recreation and activities programme

second hand bookshop [$676,472] Represents the money paid back to students who have sole their books through the shop, as well as the costs of running this service (this cost is matched by income from the sales).

Other student support costs [$1,215,089] This includes the cost of providing finance, administration, IT&C support services to the above areas as well as other infrastructure costs such as public liability and other insurance.

promotions and events [$244,256]

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curtin student guild is a not-for-profit organisation Our Vision is to be an independent organisation which is highly valued by all of the University community, especially our members, through the active provision of services and benefits, encompassing all aspects of student life.

All profits made from our catering, retail, events & membership services divisions are put back into student programs, student experiences and capital investments into your campus.

We’ve got some big plans for 2015 including more events and providing better and a wider range of student services.

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