Logi-Serve™ Receives the 2012 Publisher’s Choice Product of the Year Award
I
n keeping with its mission to shed light on high
service ability and predicting performance outcomes. Logi-
customer care, Customer Care News has established the
by the 2011 National HR Technology Conference leadership.
achievers in the area of customer satisfaction and
Publisher’s Choice Product of the Year Award to recognize and
acknowledge the most outstanding customer service products on the market.
Logi-Serve
™
(LS) (www.logi-serve.com), a web-based
Serve™ “a game changing and breakthrough technology” and
“the most scientific and innovative system he has ever seen. We were dazzled by Logi-Serve’s Visual Logic™ storyboarding
system, which brings candidates into a very easy to use simu-
Year Award for its best-in-class and award-winning assessment
service situations. We were also very impressed by Logi-Serve’s
screening and development technology. Logi-Serve, LLC. received this coveted award for its pioneering Logi-Serve
™
Service Excellence (Logi-Serve) screening and development tool. Logi-Serve™ was built from the ground up to provide a more precise way to predict and develop service and sales excel-
lence and was selected for its scientifically validated and proven approach to improving
the
quality of hires and assisting in managing and developing employees
specifically around service excellence as well as customer and
lated role-playing experience to mirror common but difficult patent pending Triangulation™ science methodology to evaluate
service aptitude. As applied to assessment science, triangula-
tion is a powerful technique that validates data through crossverification of information from multiple sources. We hope
organizations of all sizes will use Logi-Serve™ to improve their
new hire selection and development and address market needs to significantly improve workforce performance and execution
around increasing customer loyalty as well as customer and patient satisfaction. Logi-Serve™ is a remarkable breakthrough product unmatched in the marketplace. We are pleased to pro-
vide our readership with Logi-Serve™ as our choice for 2012
Product of the Year.”
“We are so proud to be selected by Dr. Keith Levick, an
patient satisfaction. The Logi-Serve™ reporting engine provides
experienced and respected leader in service training and the
sions, and then more easily mentor and develop employees.
and CEO of Logi-Serve, LLC. “Keith and his staff of experts
reports that enable companies to make better selection deci-
Additionally, it offers a deep analytics engine that ties results to better business outcomes, including dollar estimates on expected added service value by people recommended by the system. Logi-Serve
Spring 2012
CCN Associate Publisher Dr. Keith Levick called Logi-
screening and development assessment and talent management
platform, has won the 2012 Publisher’s Choice Product of the
™
offers two innovative patent pending sys-
talent management discipline,” said Eric Krohner, President
at Customer Care News have a remarkable commitment and dedication to helping the business community reach their optimal potential.” CCN
tems including a Visual Logic™ storyboarding platform and a
For more information view the Logi-Serve website at
panies to assess people more quickly and precisely, pinpointing
sales@logi-serve.com.
Triangulation™ science testing methodology that allows com-
16
Serve™ was also ranked a Top 10 “Awesome New Technology”
www.logi-serve.com or call 1-800-698-0403 or e-mail
Customer Care News