November 16, 2015

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MONDAY, NOVEMBER 16, 2015

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THE INDEPENDENT STUDENT NEWSPAPER OF THE UNIVERSITY OF PENNSYLVANIA

MAINTENANCE

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Part 1 of 4

Moldy walls, sour management Mold infestations are nothing compared to belligerent maintenance workers, incompetent contractors and angry managers. DAN SPINELLI City News Editor-elect

On Wednesday, Sept. 17, two plumbers from Penn Facilities and Real Estate Services were alerted to a leak in Sansom West. They had started chasing another leak in the building on Sept. 1 and were hardly surprised to see it spread to the eighth floor. They arrived in the room to find water dripping from the wall connecting the sink and toilet in the bathroom. Huddled beneath the source of the leak, the plumbers discovered wiry strands of black mold with a bright, orange mushroom growing out of them. Both plumbers immediately left the room. “If I don’t feel safe in that environment, I have to leave,” said Lou, one of the plumbers who responded to the maintenance request. Of the 10 FRES mechanics spoken to for this series of articles, only one agreed to use his real name. The other nine, including Lou, spoke on the condition of anonymity to speak more frankly about safety hazards in residence halls and

dysfunction among their coworkers and bosses. Though only 10 employees were interviewed, some of them spoke on behalf of their individual department or division of workers, increasing the number of discontented workers within the organization. After discovering the mushroom growing out of the wall, Lou and his coworker called their union official at the International Union of Operating Engineers Local 835, who supported their decision to leave. Per the protocol for mold-related incidents, Lou and his coworker called an asbestos specialist from the Office of Environmental Health & Radiation Safety to evaluate the safety of the room. That day, Lou shut off the water in the eighth floor room to help contain the leak. The student living there, who did not respond to repeated emails requesting comment and was not available during the time his room was visited, was moved to another room in Sansom West. The mold infestation, stemming from what Lou believes

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were maintenance problems beginning on Sept. 1, was not sanitized and removed until Sept. 23. *** In interviews with FRES employees, managers and students, as well as in work-related emails provided to The Daily Pennsylvanian, a pattern of inefficiency and waste due to internal dysfunction becomes startlingly evident. Employees doubt the competence of management, resent the influence of contracted specialists and decry the waisttightening budget controls that prevent improvements to shoddy infrastructure. The result is lengthy responses to student maintenance requests, larger expenses for Penn and an unhappy and recalcitrant staff. Lou said the specialist informed him that the mold was not hazardous. Even when the room was cleared, Lou still doubted the specialist’s expertise, given disputes with him on other jobs. SEE MOLD PAGE 2

PAT GOODRIDGE | ASSOCIATE PHOTO EDITOR

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