User Manual
4X CPU Cortex-A5 H.264 4X GPU Mali-450 1080P Encoder
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TV
Android 4.4 KitKat
MXQ is the new generation of MX OTT TV BOX
BOX
Preface
Thanks very much for choosing our TV Box. In order to make it more convenient for you to use proďŹ ciently, we provide you with a user manual. Please read it carefully before using and properly keep it for reference.
Statements We have made every effort to provide the most current information about the product. We do not grant any guarantees as to the contents of the present instruction manual and disclaim any implied guarantees concerning market value or suitability for speciďŹ c purposes. The information contained here is an instruction intended to enable the correct usage and maintenance of the receiver. We reserve the right to introduce amendments, changes or translations of the user manual without prior notiďŹ cation thereof. For this reason, we recommend you regularly visit our website in order to obtain the latest information.
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Contents
Chapter 1 System Introduction
Chapter 1 System Introduction 1. 1 Key Features 1. 2 Environment for System 1. 3 Package Contents
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Chapter 2 Remote Controller 2. 1 Introduction of Remote
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Chapter 3 System Connection 3. 1 AV Connection 3. 2 HDMI Connection 3. 3 Startup
04 04 05
Chapter 4 Home Chapter 5 Apps 5.1 PPPoE 5.2 Browser 5.3 Media Centre 5.4 Samba 5.5 File Browser 5.6 Download 5.7 App Installer 5.8 Muti-interaction (Airplay/Miracast) 5.9 OTA update
Support many kinds of IPTV and OTT TV programmes. Support FHD H.265, VC-1, H.264, MPEG-2 and many other formats such as MPEG-1, MPEG-2, MPEG-4, DIVX, REALMEDIA and so on. Video formats include hevc, avi, mpg, vob, rmvb, mkv, m2ts, ts and so on. Photo formats include JPEG, BMP and PNG up to 80M pixels. Audio formats include MP3,WMA,WAV,AC3, AAC and so on. Support SD/SDHC/MMC cards. Support four USB 2.0 host connectors with maximum output current of 1.5A/5V. Support standard RJ45 cable network connection and wireless network connection. Support infrared remote controller operation.
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Chapter 6 Settings 6.1 Network 6.2 Display 6.3 Advanced 6.4 Other
1. 1 Key Features
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1. 2 Environment for System Operation : Temperature limitation: 0--40℃; Humidity limitation: 20--80%. Storage: Temperature limitation: -20--50℃; Humidity limitation: 10--90%.
1. 3 Package Contents
Accessories
Quantity
Power adaptor
1
Remote control
1
HDMI cable
1
User manual
1
Chapter 7 Upgrade Steps Chapter 8 Trouble Shotting
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Chapter 2 Remote Controller
Chapter 3 System Connection
2. 1 Introduction of Remote
3. 1 AV Connection 3. 2 HDMI Connection
TV CONTROL AREA: Press to learn from the TV IR remote to control TV. SETUP
APP
POWER: Press to standby.
Television
Adaptor cable
HOME: Fast key to go back to main menu. Network cable
RETURN: Press to return back to previous menu.
USB -4
VOL: Press to increase/decrease the volume.
Spdif Coaxial cable
APP: Fast key to go to android application. HDMI cable
APP
Amplifier
SETUP: Fast key to go to system setup.
AV cable
SETUP
Home Theater Speaker 5.1 Channel
MENU: Press to choose function menu of corresponding SPDIF
AV
HDMI
ETHERNET
5V DC
Router
USB-4
application in video, music, photo and website. Cursor:Press to use the navigation button as cursor.
USB-3
USB-3
USB-2
USB-2
USB-1
Press OK to confirm your choice.
USB-1
SD/MMC
Navigation:Press to navigate left/right/up/down.
SD/MMC
Number keypad 0-9:Press to input Arabic number. MUTE:Press to turn down the volume. Backspace:Press to backspace the input.
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TV BOX Chapter 5 My Apps
3.3 Startup Turn on the TV box while indicator light is blue. Enter into main menu at about 30 seconds.
Chapter 4 Home There are apps which you usually use. You can add the apps according to your own preference. Please tick the apps you need. Tick it again when you don’t need it.
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Move to “My Apps”, Press OK to enter in. You can see icons referring to different function on the picture.
5.1 PPPoE Move to “PPPoE” icon, Press OK to enter in. You can configure PPPoE here.
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5.2 Browser Move to “Browser”. Press OK to enter in. It is a convenient way for you to go to your desired website. Notice: Please go to the system setting to set the internet connection before entering into the website.
5.4 Samba Move to “Samba”. Press OK to enter in. The system will search the share files automatically.
5.5 File Browser 5.3 Media Center Move to “Media Center ” icon, You can play all your prefer media here.
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Move to “File browser”. Press OK to enter into the device list. When inserting with USB device or SD/ SDHC/ MMC cards, the sign “Device is mounting” will be shown on the screen. Here you can cut, copy, paste and move the files and folder between the local disk and external storage card.
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5.6 Download Move to “Downloads”. Press OK to enter in. You can check the status here when downloading APKs from the internet.
5.8 Muti-interaction Airplay Move to “Airplay” icon or “Miracast” icon, Press OK to enter in. Airplay: Download airplay application according to the model of the mobile phone. Enter into Airplay, connect with the same WI-FI hotspot. Play video, picture, or music on your phone. Click the “airplay” icon on the phone to share files.
5.7 App Installer Move to “App Installer”. Press OK to enter in. You can install software by this app installer function. Please first download your desired software by apk formats from the computer to the USB. You will choose your desired device in order to scan the apks. Press OK to install your desired software. After the installation finished, the software icon will be shown on the applications menu.
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Miracast Miracast: Please make sure TV box and mobile phone under the same WI-FI environment .Press “Miracast” on TV box. It will find peers automatically, and click “setting” on your mobile phone, enter into “WLAN”, Click “Menu” to choose “WLAN Display” on your phone. Choose to share files.
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TV BOX Chapter 6 Settings
5.9 OTA update Optional Move “OTA update” icon, press OK to enter. Click “online update” If there is an update in server, you can choose to download it. After upgrade is finished, system will restart automatically.
6.1 Network Wi-Fi Select “Wi-Fi”, System will start scanning available Wi-Fi networks around you automatically.
Press OK to choose your Wi-Fi network and enter your password. After authenticating IP address, when “connected” is shown, Wi-Fi is available now. Notice: If Wi-Fi connection failed, please try again.
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Ethernet: Select “Ethernet” System will start scanning Ethernet automatically.
When the IP address appears, the Ethernet connected.
6.2 Display Move to “Display”. Here you can set wallpaper, HDMI audio output mode, turn on/off hide status bar, display position, choose the time of start screen saver.
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6.3 Advanced Move to “Advanced” to choose advanced settings. Here you can set Miracast, remote control, CEC control, location, orientation, home screen and digital audio output.
6.4 Other Move to “Other” to see more TV Box information. You can do system update and adjust more settings here.
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Chapter 7 Upgrade Steps 7.1 Please unzip the upgrade package to the SD card .There will be three
7.3 Insert a stick into AV port.
files in the root of the SD card as follow,
There is a reset button inside AV port.
factory_update_param.aml (Some upgrade packages don’t have this file)
7.4 Insert power adaptor. (still pressing the button)
And keep pressing the button.
xxx.zip (the upgrade package zip file) recovery 7.2 Insert HDMI cable and SD card with the box.
Press
(connect the other side of the HDMI cable to the TV HDMI port.
Press Stick
Stick
SD card
SD card
7.5 You can stop pressing the reset button until you see the android robot. And use the remote to choose apply " update from EXT "
SD card
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choose" Update from sdcard"
choose xxx.zip " (the upgrade package file) and " press OK.
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TV BOX Chapter 7 Trouble Shotting
7.6 You will see --Install " / sdcard... It" means the box is updating. After upgrade, you can see Install " from sdcard complete at " the bottom. 7. 7 Use remote to choose reboot " system now and " press OK or plug the power adaptor again to reboot the box. 7.8 Finished upgrade. You can see the Welcome " interface. "
Tips:Youcancheckthebuildnumberinsettingtoconfirmthat youhaveupdatedtheboxsuccessfully.
Under no circumstances should you try to repair the TV Box by yourself, as this will invalidate the warranty. Do not open the TV Box as there is a risk of electric shock. If a fault occurs, first check with points listed below before taking the TV Box for repair. If you are unable to remedy a problem by following hints, consult your dealer for help.
Problem
Solution
No power
-Check if the power adaptor is properly connected to the power and the TV Box. -Press the power on the remote controller to turn on the power.
No picture
-Reconnect with HDMI cable or AV cable. -Check if the TV is switched on.
No sound or distorted sound
-Adjust the volume. -Check that the speakers are connected correctly.
No audio or digital output
-Check the digital connections. -Check if your amplifier is set correctly.
-Aim the remote control directly at the sensor on the front The box does not respond of the TV Box. -Reduce the distance to the TV Box. to the Remote Control -Replace the batteries in the remote control. Player does not respond to-Operations may not be permitted. Refer to the user manual. some operating commands-Possibility of system halted, re-insert with power adaptor to restart. during playback No sound during movies playback
-The audio codec may not be supported by the TV Box. You can change to the supported audio on playing menu. -Check the volume.
-The USB flash drive format is not compatible with the box. The contents of the USB -If one of the USB can not be read, please turn off the TV flash drive cannot be read Box for 30seconds and restart the TV Box. Slow operation of the USB flash drive
-Big file size or high resolution USB flash drive takes longer time to read and display on the TV screen.
No sound with HDMI connection
-Check the connection between the TV and the HDMI jack of box. -Check your TV system setup. -Check the volume.
-Turn off your TV Box, wait 30 seconds, turn it on again. The TV screen is blank -If under HDMI status, check if HDMI connection is corand the player LED is -rect or change another HDMI cable set the output blinking resolution of this TV Box into 720p.
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序⾔ ⾮常感谢您选择安卓多媒体播放器,为了⽅便您尽快熟悉使⽤,我们为您配备了⽤户使⽤ 说明书,在使⽤前请认真阅读并妥善保存,以备参考。
声明 本产品内含⾃动联⽹功能该功能可帮助⽤户⾃⾏联接指定⽹站服务器并按⽤户选定的内 容进⾏下载播放,本功能旨在简化客户上⽹登陆⽹站使⽤⽹站提供的搜索服务时间，⽤户 所下载播放内容及来源均来⾃互联⽹,本产品不对内容的正确性、合法性及存在的稳定性 负责，希望⽤户遵守国家相关法律法规,不得下载播放任何反动、⾊情及暴⼒等不健康内 容，本产品亦不能因为⽤户在⽹络⽆法联接、联接不稳定及⽹站服务器停机、关闭所造 成的损失⽽负责;同时,安卓作为⼀个开放式的平台,应⽤软件数量庞⼤,来源不同开发团队， 因此存在软件和机器不兼容的问题，⼀些应⽤软件在本机中不能正常安装或使⽤，不属 本机质量问题。当以上情况发⽣时,本产品依然可作为多媒体播放器使⽤。
本公司已经对本说明书进⾏了严格仔细的校勘和核对，我们不能保证完全没有任何错误 和疏漏。同时因为产品更新升级较快,本说明书的内容可能与实际产品存在不相符的情况， 恕不另⾏通知,请访问本公司⽹站查询。
说明书中的图⽚仅供参考,如果有少数图⽚与产品的实际显⽰不符，请以产品实际显⽰为 准。
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TV BOX 中⽂⽬录
⼀、系统介绍
⼀系统介绍 1.1 系统主要特点 1.2 系统适应环境 1.3 基本配件
1.1 系统主要特点 02 02 02
⼆、遥控器 2.1 遥控器说明
三、系统连接 3.1 AV 连接 3.2 HDMI 连接 3.3 系统开机
四、主页 五、我的应⽤ 5.1 宽带拨号 5.2 浏览器 5.3 媒体中⼼ 5.4 ⽹上邻居 5.5⽂件管理 5.6 下载 5.7 应⽤安装 5.8 多媒体互动(Airplay/Miracast) 5.9 OTA升级
六、设置
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采⽤Quad-Core Cortex-A5中央处理器，应⽤Android 4.4操作系统。。 ⽀持⽹络在线视频（IPTV/OTTTV节⽬），可连接⽤户⾃⼰的后台⽹站。 ⽀持H.265、H.264、MPEG-2等三⼤主流⾼清格式，并同时⽀持MPEG-1、MPEG-2、 MPEG-4、DIVX、REALMEDIA等其他常⽤格式。 ⽀持⽀持hevc、avi、mpg、vob、rmvb、mkv、m2ts、ts等多种视频类型⽂件。 ⽀持⾼达⼋千万像素的JPG、BMP、PNG图⽚格式。 ⽀持MP3、WMA、WAV、AC3、ACC等多种⾳频格式播放。 ⽀持SD/SDHC/MMC存储卡的读取。 ⽀持四路2.0⾼速USB接⼝，最⼤输出电源1.5A/5V。 ⽀持标准RJ45有线⽹络连接和Wi-Fi⽆线⽹络连接。 ⽀持红外线遥控器操作。
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1.2系统适应环境 操作：温度限制:0--40℃,湿度限制:20--80%。 存储：温度限制:-20--50℃，湿度限制:10--90%。
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6.1 ⽹络设置 6.2 显⽰设置 6.3 ⾼级设置 6.4 其他设置
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七、升级步骤 ⼋、常见问题解答
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1.3基本配件
配件名称
数量
遥控器
1
说明书
1
电源适配器
1
HDMI线
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⼆、遥控器
三、系统连接
2.1 遥控器说明
3.1 AV 连接 3.2 HDMI 连接
SETUP
APP
学习功能区：通过学习后可控制电视机。 待机键：选择按键待机。
安卓应⽤：快捷键进⼊安卓系统应⽤程序。 电视机
网线
返回键：选择返回上⼀个菜单页⾯。
同轴线
电源
主菜单键：快捷键回到主菜单。
USB -4
⾳量键：调⾼与调低⾳量。
HDMI 线
APP
功放
设置键：快捷键进⼊设置界⾯。
AV 线
SETUP
家庭影院
菜单键：播放本地视频⽂件、⾳乐、图⽚的设置选项 SPDIF
AV
HDMI
ETHERNET
5V DC
路由器
USB-4
菜单键，以及在浏览⽹站时的功能设置键。
USB-3
USB-3
USB-2
USB-2
USB-1
导航键：进⾏上下左右操作。 OK键：确认操作。
USB-1
SD/MMC
光标键：长按此键变成光标功能，通过导航键进⾏上下左右操作。
SD/MMC
数字字母键：选择阿拉伯数字或英⽂字母输⼊。
静⾳键：关闭或打开全部声⾳。 空格键：在输⼊⽂字的时候选择空格键.
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TV BOX 五、我的应⽤
3.3 系统开机
点击“我的应⽤”，进⼊我的应⽤界⾯。
插上电源，机器亮蓝⾊指⽰灯，约30秒左右进⼊主页⾯。
5.1 宽带拨号
四、主页
在应⽤程序中选择“宽带拨号”图标，点击进⼊界⾯。 输⼊帐号密码进⾏拨号。根据喜好选择是否开机⾃动拨号。
主页显⽰常⽤应⽤程序。 点击右下⾓“+”号可以根据⾃⼰的喜好，在主页添加或删除应⽤程序。“√”选择所要添加 的应⽤程序，取消“√”删除应⽤程序。
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5.2 浏览器 在多媒体界⾯选择“浏览器”图标进⼊⽹页浏览界⾯。请先确保⽹络连接正常，点击⽹址 输⼊栏，⽹络键盘会弹出，输⼊⽹址，点击确认键进⼊⽹页。可浏览各种⽹站，在线观看 ⽹络电影。
5.3 媒体中⼼ 在应⽤程序中选择“媒体中⼼”图标，点击进⼊界⾯。可以播放各种媒体。
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5.4 ⽹上邻居 在应⽤程序中选择“⽹上邻居”图标，点击进⼊界⾯。
5.5⽂件管理 在应⽤程序中选择“⽂件管理”图标，点击进⼊界⾯。进⼊后可以点击选择栏第⼆项，对⽂ 件进⾏选择、复制、剪切、粘贴等操作。
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5.6 下载 在应⽤中选择“下载”图标 ,进⼊下载内容进程界⾯。
选择您想安装的应⽤软件,点击安装该应⽤软件。安装完成后,该软件的图标将会显⽰在应⽤程 序的主界⾯。
5.7 应⽤安装 选择“应⽤安装”图标 ,进⼊应⽤安装程序界⾯ 您可以通过应⽤安装选项进⾏安装apk应⽤软件。请将事先存有APK⽂件的U盘或SD卡插⼊ 相应接⼝,系统会⾃动扫描设备。
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5.8 媒体互动(Airplay/Miracast) 在应⽤程序中选择“Airplay”或者“Miracast”图标，点击进⼊界⾯ Airplay：按照⼿机型号在⼿机⾥下载并安装适⽤的Airplay，点击设备中的Airplay，连接 同⼀个WI-FI热点。在⼿机⾥播放视频，图⽚，⾳乐下有软件图标，点击即可进⾏多屏互动。
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TV BOX 六、系统设置
Miracast：请确保设备与⼿机在同⼀个WiFi环境下，在“应⽤”中选择“Miracast”，然后 打⼿机（能使⽤Miracast的⼿机）“设置”，进⼊“WLAN”，点击⼿机“菜单”键选择 “WLAN Display”，在可⽤设备中选择您所要的设备，点击检测到设备即可。
5.9 OTA升级 在应⽤程序中选择“OTA升级”图标，点击进⼊界⾯。 点击online update按钮。 如果服务器有更新，就会弹出下载的对话框 提⽰下载更新
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6.1 ⽹络设置 ⽆线⽹络 “√”“⽆线⽹络”，进⼊⽆线⽹络设置界⾯系统会开始⾃动扫描您周围的可⽤⽆线⽹络。
选择连接到您的⽆线⽹络接⼊点,然后直接输⼊密码。系统显⽰正在获取IP地址,⽹络已经 连接,⽆线⽹络可⽤。提⽰:有时候⽆线⽹络不稳定,连接失败了,请多试⼏次。
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有线⽹络 连接⽹线，“√”“有线⽹络”，系统会⾃动连接以太⽹。
6.2 显⽰设置 选择“显⽰设置”根据偏好设置显⽰。
6.3 ⾼级设置 当显⽰IP地址，以太⽹连接成功。
选择图标进⾏⾼级设置。
6.4 其他设置 选择“其他设置”图标，进⼊媒体盒版本信息界⾯。这⾥您可以进⾏系统升级和更多的设置。
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七、升级步骤 7.3 在AV⼝插⼊⼀根⼩⽊棍。
7.1 请把升级包解压到SD卡根⽬录,SD卡⾥⾯会有以下的三种⽂件。 factory_update_param.aml (根据升级包不同，有的升级包没有这个⽂件。)
7. 4 插上电源。(依然按着复位键)
(AV⼝⾥⾯有⼀根复位键)
xxx.zip (升级包的zip格式⽂件）
⽤⼩⽊棍去按复位键，保持不动。
recovery
HDMI ⾼清线
7.2 插⼊⾼清线和SD卡。(⾼清线的另⼀端连接电视，如下图。)
HDMI ⾼清线 按下去
保持按着 电源
HDMI ⾼清线
SD卡
SD卡
⼩⽊棍
7.5 看到机器⼈出现在升级界⾯就可以松开⼩⽊棍，⽤遥控选择 “ apply update from EXT ” 再选择“Update from sdcard”
“ xxx.zip (the upgrade package fle)” ⽤遥控器按OK.
SD卡
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TV BOX ⼋、常见问题
7.6 当界⾯出现”--Install / sdcard...”升级正在进⾏中。 升级完就会看到界⾯出现“Install from sdcard complete”
7.7 ⽤遥控器选择“reboot system now”并按OK。 或者重新上电重启机器.
如果本机在使⽤过程中出现问题，请对照下表解决问题。如果问题不能解决，请与经销商 或售后服务部门联系。 友情提⽰：请不要⾃⾏维修机器，这会导致保修失效；请不要擅⾃打开电源适配器外盒， 这会引起触电危险。
问题
解决⽅法
没有电源
-检查电源适配器是否连接良好,电源线是否连接正确。 -按下遥控器的开机电源,重新上电。
没有画⾯
-检查电视是否开启。 -重新拔插HDMI线。
没有声⾳或出现噪⾳
-调整⾳量。 -检查功放器是否连接正确。
没有数字⾳频输出
-检查数字输出是否连接。 -检查您的功放器是否设置正确。
遥控器操作失灵
-请将遥控器直接对准播放器前端的的遥控接收点。 -缩短与播放器的距离进⾏遥控。 -更换遥控器电池,确保电池正负极摆放正确。
播放器有时⽆响应
-有些操作可能不被允许,详情请参考⽤户使⽤⼿册。 可能机器处于死机状态，需拔插电源重新启动。
在播放影⽚时没有声⾳
-可能正在播放的⾳频解码播放器不⽀持,可以在播放菜单 中切换本机⽀持的⾳轨。 -检查⾳量是否设置太⼩或静⾳状态。
⽆法读取USB闪存驱动 器的内容
-USB设备或储存卡的格式与本机不兼容。 -如果遇到其中⼀个USB不读的情况,请关闭电源,半分钟后 重新开机。
USB闪存驱动器读取速 度很慢
-如果USB闪存驱动器内含较⼤⽂件或⾼分辨率⽂件,则需 要花费较长的时间进⾏读取。
HDMI输出没有声⾳
-检查电视机和播放机的HDMI连接是否良好。 -检查您的电视系统输⼊设置是否正确。 -⾳量是否设置太⼩。
电视屏幕出现长时间 ⿊屏
-请关闭本机,等半分钟重新开机。 -在HDMI状态下,请检查HDMI线连接是否正常，或者更换 HDMI线,将本机输出设置成720p。
7.8 当升级成功了就会进⼊“Welcome”界⾯.
提⽰:可以到设置查看build number是否与升级包吻合来确定 是否升级成功。
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TT TV BOX
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