PRESS CONFERENCE Wednesday, May 14, 2008
Thalys breaks new ground by providing innovative WiFi technology on board its high speed train network
Innovative technology at the service of Thalys passengers
Thalys Press Contacts: Hopscotch, Paris
Thalys International, Brussels
Audrey Bizet
Patricia Baars & Violaine Tennstedt
: 01 58 65 00 47 Email : abizet@hopscotch.fr
: 00 32 2 504 05 99 – 00 32 2 548 06 34 Email : press@thalys.com
Nokia Siemens Networks Press Contact: Anne Samson, Press Communications : 00 33 (0)6 03 79 30 86 Email : anne.samson@nsn.com
21Net Press Contact:
Telenet Press Contact:
Marianne Alaux, Press Communications : 00 32 15 61 88 70 Email : marianne@21net.com
Stefan Coenjaerts, Corporate Communications : 00 32 15 33 35 33 Email : stefan.coenjaerts@staff.telenet.be
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EDITORIAL WiFi access on board commercially run Thalys trains operating at 300 kms per hour! By autumn 2008, all Thalys trains will be equipped with wireless broadband internet access throughout the network. Every one of our customers will therefore benefit from the innovative technology implemented by Thalys. This is not merely our response to the expectations of our business customers, who now have the option of dedicating their travel time to work, it is also meeting the needs of our leisure customers for whom a train journey must be both a moment of discovery as well as a special experience. Back in 2005 Thalys was the first railway operator to successfully test the provision of bi-directional WiFi on board its trains. After three years of research and industrial ‘fine tuning’, modifications to our trains to suit the purpose, and after a battery of tests - all of which have proved to be a resounding success - we are pleased to announce the implementation of broadband internet as a commercial operation on Thalys trains. I would personally like to thank everyone involved in meeting this technological challenge both within the company, and in the railway workshops as well as our technical partners – the Nokia Siemens Networks/ 21Net /Telenet Consortium. The implementation of new technologies for our customers’ benefit is one of the key driving forces behind the ‘New Thalys’. This year we have a packed offer with the launch of Thalyseo, Thalys’ social networking platform set up in partnership with Viadeo as well as the recent extension of our ‘Ticketless’ programme (travelling without a printed ticket) for Navigo subscribers. Step by step we plan to put the ‘New Thalys’ into action- with a new range of uniforms, a complete overhaul of the interior design of our trains and high speed travel times, clocking Paris to Amsterdam and Cologne in under 3 hours and 15 minutes, and 1 hour and 45 minutes from Brussels by 2009. Our aim is to continually expand our range of services in line with the evolving needs and expectations of our customers: with Thalys, there is never a dull moment!
Jean-Michel Dancoisne CEO, Thalys International
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CONTENTS
I. True broadband connectivity on board Thalys trains: passenger orientated innovation
p. 4
II. A technological challenge: three years of research, developments and tests
p. 5
III. The Consortium’s solution: high speed connectivity, reliability & continuous service in the four countries served by Thalys p. 6
IV. Consortium members
p. 8
V. WiFi service on board and its uses
p. 9
VI. Regarding…
Thalys,
Nokia Siemens Networks
21Net
Telenet
p. 11
APPENDIX 1 – Did you know?
p. 13
APPENDIX 2 – Visual from the WiFi business campaign
p. 14
APPENDIX 3 – Thalys: Facts and Figures
p. 15
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I. True broadband connectivity on board Thalys trains: passenger orientated innovation Thalys, an innovation incubator A technical pioneer focused on testing boundaries since its foundation in 1995, Thalys has continued its strategy of innovation and implementation of advanced technologies such as monitoring and communication of delays in real time by satellite, Ticketless travel for all and interoperability courtesy of the Navigo pass, and the Thalyseo networking platform. In a short span of time Thalys trains have established themselves in a separate league altogether, efficiently run by a company of customer orientated, leading edge innovators. Availability of broadband Internet access on high speed rail networks is a prime example of this aforementioned strategy and is completely in sync with Thalys’ mission to facilitate exchange and discovery.
« Thalys is dedicated to pursuing ongoing improvements in its range of services, so that the time spent on a Thalys train is an altogether different experience - a special moment that is optimal for all, whether in terms of work or pleasure. » Jean-Michel Dancoisne, CEO of Thalys International
Thalys customers at the heart of the project Today’s rail users travel with a wide gamut of computer devices that connect to wireless internet and as a consequence passengers now expect efficient and reliable on board connectivity. Thalys customers were involved in each development stage of the service, responding positively to tests carried out in 2005 as well as to trials conducted since September 2007. Both business and leisure customers reacted well to the service and defined it as ‘a major technological innovation and the latest example of the quality of the service offered by Thalys.’ Tests also confirmed the growing interest of business travellers in this type of service not just from a time saving point of view but also because it facilitates the pursuit of work-based endeavours on board. Nowadays, access to the internet while travelling is crucial for business customers who can make constructive use of this time by emailing, surfing the web for research purposes, accessing their company’s Intranet network via VPN access (Virtual Private Network) or sending meeting updates etc. Leisure customers are certainly not left out, as the Internet provides access to a wide range of entertainment, information about their trip as well as functioning as a conduit for information from Thalys, etc. The perfect technology for high speed rail travel… If customers are won over by this innovation it’s also because travelling in Thalys trains is a perfect match for high speed internet use. Unlike travellers in planes, the personal space provided for passengers travelling in Comfort 1 and Comfort 2 has been modified for laptop use. Furthermore, time spent on board Thalys trains corresponds to average Internet usage periods. In fact, medium haul journeys lasting approximately two to three hours are now at the heart of Thalys development initiatives. … for optimising customer service This new service will also involve key technological advances for on board staff. Staff will benefit from this high-performance technology while transmitting crucial data regarding train availability in real time instead of the current dependence on SMS connectivity, thus optimising the service provided to travellers. As a result of the above Thalys has once more elected to stand apart from its peers and be a pioneer by providing all customers with commercially run WiFi access on board its trains. This service will rapidly become a standard component in the high-speed rail network offer. Press Kit Thalys / Wi-Fi - 14 May 2008
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II. A technological challenge: three years of research, developments and tests A key factor in choosing to travel with Thalys The first Internet connectivity tests on board a Thalys train took place between April and November 2005. They took the form of a business trial performed in partnership with the European Space Agency. Thanks to bi-directional satellite connectivity and to a prototype developed by the Belgian company 21Net, Thalys was able to provide broadband internet access to its customers on board one of its trains. This first test of its kind in the history of high speed rail travel was a resounding success. For a period of eight months, over a thousand rail users travelling in Comfort 1 and in Comfort 2 tested connectivity and responded favourably to this innovative service. According to a survey organised by Thalys, 87% of service users would recommend it of which 74% acknowledged that it was a key incentive for choosing to travel on Thalys trains. Thalys’ business passengers find the time saving element particularly attractive as this can be put to good use work-wise. Leisure travellers benefit by having access to entertainment facilities and travel information as well as a more fluid communication channel between Thalys and themselves.
September 2007: Thalys and the Nokia Siemens Networks/21Net/Telenet Consortium sign a contract and commit to a unique partnership In September 2007, Thalys pursued a proposal recommended by the Nokia Siemens Networks / 21Net / Telenet Consortium regarding an invitation to tender and a thorough technical and business appraisal by specialised companies. During the consultation, the Consortium proposed a complete solution that took into account both the technical and commercial aspects of the service, (for example the direct use of WiFi hotspots and an overview of roaming agreements with mobile operators) as well as the specific constraints of high speed rail travel. The Consortium also benefited from solid technological input: high levels of expertise in terms of telecommunications networks and satellite connectivity and a structured team experienced in all the key fields implicated in the project. The technical solution recommended had already been tried out as 21 Net had been undergoing tests with the European Space Agency since 2005. Immediately after signing the contract outlining the commitment of Thalys and the Consortium to the WiFi project, the prototype train was modified and adapted to accommodate the WiFi equipment. Tests were re-initiated on a grand scale. On 20 November 2007, a train in commercial service took its first test run. In January 2008, three trains were equipped and put to service for control phase purposes. On 14 May 2008, WiFi was launched to run commercially on board Thalys trains. 25% of the operational fleet has already been suitably equipped.
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III. The Consortium’s solution: high speed connectivity, reliability & continuous service in the four countries served by Thalys The Consortium provided a complete end to end hosting solution permitting broadband internet services on international, high speed trains. Under the terms of the Managed Services contract, the Consortium not only designed an innovative cross-border wireless network that included WiFi hotspots already established on board but supplied and installed the necessary technology and took over the management and maintenance of this service throughout the network on behalf of Thalys. Thalys can therefore offer an attractive new service to its passengers without getting into the details of implementing a complex communication solution and devote itself fully to the core of its business: reliable and punctual passenger transportation. The provision of a continuous wireless Internet connection relies on daily endeavours including commercial management (management of services provided to the end user including the portal and sales channels) as well as infrastructure maintenance (configuration, performance and activities in response to anomalies). This global solution brings significant benefits to Thalys, in conformance with quality and safety standards, while reducing risks and investment costs. Thalys is not only boosting the efficacy of the implementation process but it can also dedicate its energies to bringing on board innovative services for its customers and subsequently enhancing their travel experience. The combination of satellite, UMTS and WiFi technologies ensures service reliability Thalys and the Consortium chose to link satellite, UMTS and WiFi technologies to guarantee continuous internet connectivity on board trains travelling across borders at 300 kms/hour. The combination of these three Internet access technologies ensures an optimal cover in all the countries served by Thalys, depending on wireless technologies available during the journey.
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Priority use of the satellite connection After logging onto the ThalysNet portal, users of the wireless Internet service are connected to a central server located in a dedicated area on board the train via a network of WiFi hotspots (access points) available in the carriages. This central server is equipped with three distinct Internet connections – satellite, UMTS and WiFi, managed by a mobile router. Each component of the central server has been certified as conforming to railway standards. The satellite connection is utilised most of the time and as a priority to provide Internet connectivity on the train. The high speed bi-directional satellite connectivity operates via a small earth station (parabolic antenna) installed on the roofs of Thalys trains. This provides the link to the Hispasat satellite located 36,000 kms above the Atlantic Ocean as Thalys trains cover the four European countries that they serve. The other end of the satellite communications link is at Hispasat’s Satellite Base Station located at Arganda near Madrid. A VPN (Virtual Private Network) tunnel interface connects the satellite link to the public Internet network at ThalysNet’s NOC (Network Operations Centre) established in Belgium in Nokia Siemens Networks premises at Herentals. During periods when the satellite link is unavailable (for example when the train is in covered areas such as in a station or in long tunnels), the system automatically switches over to WiFi internet connectivity or on to existing UMTS systems. Seamless, continuous switchover between technologies permits the provision of the very best Internet connectivity possible throughout the duration of the voyage. The switchover process from satellite to UMTS and WiFi is a process that undergoes continuous examination by the central server, the latter determining access availability and opting for the best link. As the central server switches from one technology to another, it is possible that a very short interruption of services may occur. This barely impacts on the passenger’s connectivity experience as only a delay of a few extra seconds during a download may be noticeable. The Network Operations Centre’s mission is the real time monitoring of services and equipment on board Thalys trains. In order to minimise intervention on board trains in cases of major equipment failure most of the software interventions can be undertaken at a distance from the Network Operation Centre. This facility also allows customers to be authenticated when they log on to the portal when on board the train as well as manages the external public access Internet connection; passengers can therefore access the Internet just as they would if they were in their office or at home.
Connectivity quality is guaranteed by bandwidth adjustment on uplink/downlink Tests carried out by the Consortium during the pilot phase with fifty simultaneous users determined that even if there are more than 50 users, all the available bandwidth will not be utilised. During incidents of peak usage of the service on a daily basis the Consortium envisages sharing the uplink bandwidth going from the train to the Internet, and the downlink going from the Internet to the train between trains. Bandwidths can be adjusted at any time by the Consortium in order to ensure continuous availability of the WiFi service to passengers. This uplink and downlink adjustment is similar to a fixed WiFi terminal with one major difference: the mobile WiFi terminal is moving at 300 kilometres per hour!
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IV. Consortium members
The Consortium capitalizes on the complementary skills base of the three companies in the group By choosing the Nokia Siemens Networks/ 21Net/ Telenet Consortium, Thalys opted for an independent partner fully capable of guaranteeing the supply, implementation and ongoing network operation of the broadband Internet service. The solution offered by the Consortium is a hosting service. Thalys therefore has a complete ‘keys in hand’ solution, integrating technical and commercial solutions and equipment maintenance on board its trains. Moreover, the Consortium’s solution permits Thalys to carry out an ambitious technological project with limited risks within a controlled budgetary framework. ‘To meet such a challenge head on, we had to unite very specific industrial skills. Nokia Siemens Networks brings its technology and its integration expertise to the table; 21Net its know-how in the field of Internet satellite connectivity; and cable operator Telenet guarantees WiFi access in train stations and customer support via the Helpdesk as well as operating commercial Internet services. All Consortium members were moving forward in the same direction, fuelled by the same spirit: customer satisfaction.’ Paul Broekhuizen, Account Director at Nokia Siemens Networks for West European rail companies and Consortium executive for the Thalys project The Consortium comprises global communications solutions provider Nokia Siemens Networks, 21Net, the European supplier of broadband Internet based on satellite connectivity and Belgian broadband cable operator Telenet. Consortium leader Nokia Siemens Networks is responsible for the entire project management. Its task includes the supply of necessary resources, tools and processes for the conception, offer and installation of the wireless network solution, the management of special leased bandwidth for mobile operators along the train routes, the management of antennae in Thalys trains for radio contact in order to ensure continuous internet connectivity, as well as maintenance and hosting services. This system of managed services provides significant benefits to Thalys: Nokia Siemens Network’s experience in project management ensures the rapid introduction of a high quality WiFi service that conforms to quality and safety standards. Project implementation as a hosted service minimises risks and investment costs whilst boosting operational efficiency.
21Net implements and manages bi-directional satellite connectivity established with the installation of antennae on the roofs of Thalys trains. Since 2004, 21Net has been working closely with railway operators - Thalys, SNCF, Deutsche Bahn and Renfe to develop a robust and mature system for wireless broadband access on trains. In 2005, during a commercial trial run by Thalys, 21Net implemented and managed a similar technology in partnership with the European Space Agency. 21Net has also obtained approval for all the equipment used in the global solution offered on board Thalys trains. Telenet is responsible for operating the commercial Internet services and offers rich multimedia content through its portal. Telenet provides customer support and implements global roaming agreements.
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V. WiFi service on board and its uses Look for the stickers to identify Thalys trains offering the Internet facility! Trains equipped with WiFi access are easily identifiable by stickers positioned on windows and doors.
How to use mobile high speed Internet in just a few steps? •
The passenger must have a laptop equipped with WiFi (Wi-Fi 802.11b/g) or a PDA type device that is WiFi compatible.
•
Once settled in his/her seat, the passenger switches on their laptop or WiFi compatible PDA device, scans the list of available networks and selects the wireless network ThalysNet.
•
Once connected, all the passenger needs to do is open an Internet browser (Internet Explorer or Firefox in most cases) to be automatically directed to the portal for access to ThalysNet. The first time this happens, the internet user is invited to log on the portal’s home page to access the WiFi internet service. Besides Internet access, the portal offers free access to information sections regarding the service, Thalys.com and Cybelys.com websites, as well as real time news updates. An interactive card allows users to check out real time train itineraries on the Thalys network.
•
Access to the portal is free to all passengers. Access to the Internet via the portal is free for customers travelling in Comfort 1. For those travelling in Comfort 2, there is free access to the ThalysNet portal but there is a charge for Internet access. There are two options: either 60 minutes connectivity or unlimited access for the duration of one trip.
Details are provided in leaflets available on board Thalys trains and a ThalysNet customer support service is available as backup for sorting out any queries. To access customer support, send an email to the Helpdesk via the ThalysNet portail or call +32 (0) 2 300 41 41, anytime from 06.00 a.m. to midnight, 7d/7. These services are available in four languages in line with the countries covered by Thalys (French, Dutch, German and English).
‘The Internet is one of the focal points of our innovation strategy to benefit customers. Bookings via www.thalys.com are booming. The thalys.mobi website offers extended mobile access to information available on www.thalys.com. We have also extended our Ticketless service by offering our customers the option of booking their seat in just a few clicks and travelling without a paper ticket. In a few months from now we shall also be providing exchange facilities.’ Jean-Michel Dancoisne, CEO of Thalys International
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ThalysNet: the Internet gateway portal ThalysNet relies on local wireless technologies (802.11b/g). This is a high speed gateway portal allowing internet users access to the same functions offered by traditional internet connectivity:
surfing the Internet instantaneous online messaging downloading files sending and receiving of emails transmission and reception of attachments use of IP-based voice services (Skype, Wengo, etc) access to a safe company network etc.
ThalysNet also allows passengers to look up information regarding the WiFi service, get the dedicated telephone help line number for service users, and to explore websites such as www.thalys.com and www.cybelys.com* free of charge for news updates. ThalysNet is committed to continous improvements both in terms of content and function. In the pipeline are new multimedia and entertainment services such as games etc. ThalysNet protects network users from potential internet intruders by means of a built-in firewall. The Consortium has also installed an ‘inter-client blocking’ protocol to prevent users connected to ThalysNet from accessing other computers connected to the same network. These two security measures make using the ThalysNet network safer than navigating from a standard Internet connection. Thalys and the Consortium have also blocked access to a list of Internet sites. This list is, of course, constantly updated.
Tariffs For passengers travelling in Comfort 1, access to the ThalysNet portal and to the Internet is included in the ticket price, along with other services offered in CF1: meals served at your seat, newspapers etc. For passengers travelling in Comfort 2, access to the ThalysNet portal is free but Internet access is chargeable: - 6.50 euros for 60 minutes of connection time. Connection time is calculated from the first connection made and minutes can only be used during the course of one trip; - 13 euros for unlimited access during the trip however long it may be. Two payment methods are possible: either on line with a bank card (Visa, Mastercard or American Express) or by buying a scratch card at ThalysBar, available on trains with this facility.
•
Website for passengers who are members of Thalys’s loyalty programme.
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VI. About…
To date, over 64 million passengers have already been carried between Paris, Brussels, Amsterdam and Cologne. Thanks to Thalys, it is even possible to travel without a paper ticket, using the Ticketless service. Mid 2009 Thalys will take you in 3:15 hours from Paris to Cologne and Amsterdam and in 1:47 hours from Brussels to Cologne and in 1:46 hours from Brussels to Amsterdam. Visit www.thalys.com for details of our offers and those of our partners and to find out about current affairs at Thalys or http://thalys.mobi, the site dedicated to mobile Internet users. Thalys is a product of the SNCB, SNCF, DB AG and NS. Thalys is a member: - of Railteam, cooperation between Europe's leading high-speed rail operators - of the CER (Community of European Railway and Infrastructure Companies) and of the UIC (International Union of Railways)
Nokia Siemens Networks is a leading global enabler of communications services. The company provides a complete, well-balanced product portfolio of mobile and fixed network infrastructure solutions and addresses the growing demand for services with 20,000 service professionals worldwide. Nokia Siemens Networks is one of the largest telecommunications infrastructure companies with operations in 150 countries. The company is headquartered in Espoo, Finland. www.nokiasiemensnetworks.com
21Net is a European operator who established the world’s first bidirectional satellite communications system capable of delivering high speed Internet to high speed trains. Initially sponsored by the European Space Agency 21Net was the first provider to technically demonstrate the provisioning of broadband Internet on a high speed train, in 2004. Since 2004, 21Net has been working closely with leading railway operators RENFE, THALYS and SNCF to develop a robust & technically mature system. 21Net is committed to providing a great user experience with high data rates and seamless connectivity based on bi-directional satellite communications integrated with terrestrial wireless solutions for stations and tunnels. Its “Broadband To Trains” system is the only productized system capable of providing true broadband connectivity to high speed trains. www.21net.com
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Telenet is a leading provider of media and telecommunication services. Its business comprises the provision of cable television, high speed internet and fixed and mobile telephony services, primarily to residential customers in Flanders and Brussels. In addition, Telenet offers services to business customers across Belgium under the brand Telenet Solutions. Telenet is listed on the Euronext Brussels Stock Exchange under the ticker symbol TNET.
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APPENDIX 1 – Did you know?
The first trials on board a Thalys train took place between April and November 2005. Thanks to bi-directional satellite connectivity and systems provided by Belgian company 21Net, Thalys has been able to offer wireless broadband Internet access to passengers on board its trains.
During trials in 2005, over a thousand passengers tested connectivity and responded very favourably to this innovative service.
The central server weighs 80 kilos.
Coverage on the Paris-Brussels route is between 97 and 98%.
A total of 20 kms of cables was required to install the system throughout the Thalys fleet.
Satellite connectivity works because of a parabolic antenna (small earth station) installed on the roof of equipped Thalys trains which links up with the Hispasat 1D satellite located 36,000 kms above the Atlantic Ocean as Thalys trains cover four European countries.
The highest numbers of users logged on at the same time during trials on one voyage on one train was on 7 March between Paris and Cologne: 74 users utilising the service at the same time.
Since the beginning of the project in September 2007, almost 12,000 users have logged on to the ThalysNet portal.
Trains equipped with WiFi access are easily identifiable due to the stickers positioned on windows and doors of the train. 75 metres of stickers are used for each Thalys train offering the service. That amounts to a total of 2 kms of stickers for the whole Thalys fleet.
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APPENDIX 2 – Visual from the WiFi sales campaign The WiFi sales campaign is to be launched in 4 x 3 with the introduction of advertising from 26 May 2008.
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APPENDIX 3 – Thalys, facts and figures Thalys International, a co-operative society under Belgian law with a capital of EUR 315,000, defines and implements the offer of services available to customers on high-speed trains in the Thalys network.
the French (SNCF) and Belgian (SNCB) railways joined forces to create a company under Belgian law that became Thalys International, based in Brussels in the heart of Europe, with the Dutch (NS) and German (DB) railways as partners. 31st May 1995,
Thalys became a reality for customers and linked Paris to Brussels and Amsterdam for the first time. Aix-la-Chapelle and Cologne joined the Thalys network in 1997. 2nd June 1996,
15th June 2007:
2nd July 2007:
Deutsche Bahn participates in the capital of Thalys International.
Thalys participates in the creation of Railteam.
The capital of Thalys International is now distributed between SNCF (62%), SNCB (28%) and DB (10%). Organisational Chart
Executive Committee Chairman: M. Jadot Directors: F. Bernard, Ch. Dejean, R. Gayetot, J. Röder Associates: D. Desnyder, A. Hamprecht Board of Directors CEO: Jean-Michel Dancoisne Deputy CEO and CFO: Ingrid Nuelant Commercial Communication and Brand Director: Nelly Baron Human Resources/ Quality & Sustainable Development Director: Fabien Donnay Corporate Development and Customer Relations Director: Wolfgang Merz Chief Commercial Officer: Béatrice Pâques Chief Operating Officer: Olivier Poitrenaud The men and women who contribute to Thalys’ offer (December 2007):
Number of Thalys International employees: 115 Average age: 37 Women: 53% / Men: 47% 7 Nationalities Train drivers / engineers (SNCB-SNCF-DB-NS): 250 Train managers and related staff (SNCB-SNCF-DB-NS): 270 On-board catering staff (Railrest): 310 Supplies staff (Chef-Express Services Rail Gourmet DB Reise & Touristik and Prorest): 270 In addition there are: • •
Staff related to Thalys ticket sales: travel agencies, call centres and stations; Maintenance staff, operational staff in stations and for infrastructure.
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Key figures
Since its creation, Thalys has transported more than 64 million passengers More than 6.2 million passengers transported in 2007 Turnover (excl. tax) 2007: EUR 364 million Infrastructure tolls: 22.2% of the global turnover Punctuality of trains: 92% (within 15 minutes – international standard) Punctuality of trains on the Paris-Brussels line: 95% (2007) Distribution of the turnover per route
Paris - Brussels: 55.6% Paris - Belgium: 8.9% Paris / Belgium - The Netherlands: 21.3% Paris / Belgium - Germany: 11.8% Others (charters, seasonal services, CDG/MLV*,etc.): 2.4% * This line was transferred to TGV on 1st April 2007. Customer profile
52% “Leisure” customers, 48% “Business” customers 44% women, 56% men 39% under 35 years 79% of customers are active Passenger distribution
Comfort 1: 28% Comfort 2: 72% On-board services (figures 2007)
26,800 coffees served at the bar/month 119,000 newspapers provided/month 6,220 tray meals served/day 84,700 taxis booked/year (+10.7%) 77,500 public transport tickets sold at the Thalys bar/year (+7.6%) Quality certification ISO 9001: 2000 relating to quality systems
Thalys International customer service since 3rd May 2004 Supply centres in Brussels and Paris-Nord since 2002 Forest maintenance workshop since June 2004 ISO 14 001 relating to the environment: Railrest (2007) ISO 22000 relating to food safety: Railrest (2007) – first company to receive this certification in Belgium. -
Other
Paris-Nord railway station: since December 2004, certified by AFNOR for service activities associated with passenger transport.
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Thalys equipment
9 “PBA”* tri-current Thalys trains operating between Paris and Amsterdam. 17 “PBKA”** quadri-current trains suitable for travelling on the entire Thalys network. The PBKA Thalys trains travel according to seven signal systems and four types of electrification: 1,500 continuous volts, 3,000 continuous volts, 15,000 alternative volts, 25,000 alternative volts. Each train: is equipped with eight synchronous engines, of a total power of 8,800 kW, weighing 385 tons, measuring 200 metres long,
has 377 seats. All Thalys trains can travel in multiple units. 9.5 million kms covered in 2007. 470 Thalys trains are in operation every week. 300 kms per hour is the maximum speed.
* “Paris-Brussels-Amsterdam” ** “Paris-Brussels-Cologne-Amsterdam”
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