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The number-one magazine for learning and teaching English! @LEARNHOTENGLISH

No.28

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9 WAYS SO, THIS IS THE CAR YOU WERE LOOKING FOR, RIGHT?

TO SELL SOMETHING IN ENGLISH! THANK YOU SO MUCH FOR YOUR BUSINESS, GUYS.

BUSINESS: THE MUSIC INDUSTRY! PRONUNCIATION: SILENT LETTERS ISSN

15777898

9 771577 789001

00232

PLUS… phrasal verbs, grammar, idioms, vocabulary, useful expressions… and much, much more.

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EDITOR’S INTRO

Magazine Index

How you learn English with Hot English magazine

Pre-Intermediate (CEF level: A2)

Why are you learning English? To get a better job, to pass an official English exam, to travel, or just to communicate in English? Hot English magazine helps with all this. 1

Increase your vocabulary. In every issue of Hot English you’ll learn over 350 English words and expressions! Plus you’ll learn lots of idioms, phrasal verbs, grammar and more. Improve your listening. Every magazine has 60 minutes of spoken English audio. You’ll learn to understand English, plus you can hear lots of different accents! Exam English. Hot English helps prepare you for official English exams (First Certificate, IELTS, TOEFL, etc.). How? Exams test your ability to speak and your range of vocabulary. Hot English improves your communication skills and your knowledge of words and expressions. Business English. Practical English for the office, for meetings, for talking to clients – it’s all in Hot English. Plus, read business tips from entrepreneurs.

Travel English. Want to travel to English-speaking countries? With Hot English you’ll learn the words and expressions you need for international travel! Social English. How do native English speakers really talk? Learn with our natural English conversations. Also, learn English slang. Plus, in Hot English you’ll read about current events (news, culture, music, films) so you can make conversation with native English speakers. Want to learn even more? Get a Skills Booklet! You’ll learn extra vocabulary, grammar, social English and business English. The Skills Booklets are linked to the topics in Hot English magazine. They’re sold separately – see page 19 for more information.

Hi, and welcome to another issue of Learn Hot English – the fun magazine for learning English. In this month’s issue, we’re looking at 9 ways to sell something in English. You’ll learn some of the tricks that salespeople use to convince us to buy things; and you can use this language too when you sell a product, or you try to persuade someone to do something. Of course, that’s not all and we’re also looking at Zero Conditionals and First Conditionals, silent letters in words, phrasal verbs, idioms, slang, body vocabulary, UK-US word differences, a business topic, and lots, lots more. Well, we hope you enjoy reading and listening to this issue of Learn Hot English. Have fun, learn lots of English and see you all next month!

Editorial

Grammar Fun

Fingers’ Pronunciation

Quiz - Are You English?

10 Funny Signs 12 Fingers UK / US vocab Intermediate (CEF level: B1)

14 Business Dialogues 16 Crank Calls 17 Hot Song + Computer Advice 18 Story Time

20 9 Ways To Sell Something In English! 22 9 Ways To Sell Something In English!

Exercises 24 Graffiti Upper Intermediate (CEF level: B2)

26 Wordsearch

28 Trivia Matching 29 Weird Triva 30 In The News 31 Idioms – Pig 32 Crossword 34 Fingers’ Grammar Clinic

PS Remember to sign up for our newsletter so you can receive lots of FREE language lessons, and find out what we’re doing. Just visit our website (www.learnhotenglish.com) and enter your name and e-mail address in the box on the right-hand side of the page. Don’t forget to check out the blog on our website: www. learnhotenglish.com/blog for free lessons and articles on how to learn English. Or “like” us on Facebook or Twitter (@LearnHotEnglish)so you can keep up with our latest news.

COMPANY CLASSES FOLLOW HOT ENGLISH ON FACEBOOK www.facebook.com/LearnHotEnglish

35 Business Chat 36 Vocabulary Surgery 37 Typical Dialogues Advanced (CEF level: C1)

38 Fingers’ Vocabulary Clinic

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All material in this publication is strictly copyright, and all rights are reserved. Reproduction without permission is prohibited. The views expressed in Hot English Magazine do not necessarily represent the views of Hot English Publishing SL, although we do think the French make awfully smelly cheese, Russell Crowe is a tough chappie, and fairies probably don’t exist.

39 Fluency Practice 40 Strange But True 41 Dictionary of Slang 42 US Bar Chat 43 Phrasal Verbs - To Move 44 Answers

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The section that makes grammar easy and fun

n u f r a m Gram cond conditionals”

GRAMMAR FUN

“se “First conditionals” versus

In this month’s grammar fun section we’ll be looking at the difference between “zero conditionals” and “first conditionals”. Conditionals in general

The First Conditional

In general, conditionals are formed with two clauses: one clause with “if”; and the other clause with a variety of verb forms. We can use conditionals to express cause and effect, to talk about hypotheses, and to express probability or certainty. The choice of conditional depends entirely on you, the speaker, and how you perceive a particular situation. There are no fixed rules for when you have to use a conditional. It is important to remember this.

First conditional sentences are generally formed by using a present tense verb with the “if clause”, and another clause with “will”. For example: a) If she leaves early, she will catch the train. b) If they work hard now, they will have time to play later.

We can form a zero conditional by using “if” and a present simple clause, and another clause in the present simple. For example: “If you leave it in the sun, it changes colour.”

We use the first conditional to talk about things that we think will probably happen in the future. For example: “I will help you, if you tell me the answer.” We can place the “if” clause at the end or at the beginning of the sentence. For example: “If you tell me the answer, I will help you.”

We can use this “zero conditional” structure to talk about things that are universally true, things that are always true, things that happen regularly, or results that are certain to happen. For example: a) If you freeze water, it turns to ice. b) If you heat water long enough, it boils. c) When you leave the door open, it gets cold in here.

So, what’s the difference between zero conditionals and first conditionals? In fact, there is no real difference in meaning. As explained earlier, it’s more a question of how you, the speaker, perceive the situation. In general, zero conditionals are used for things you consider to be universally true; and the first conditional shows that you think there is a degree of probability involved in the situation.

Zero Conditionals

We can place the “if” clause at the end or at the beginning of the sentence. For example: “Water turns to ice if you freeze it.” Notice how there is a comma if you place the “if” clause at the beginning of the sentence.

He gets angry when he’s hungry.

If you push the button, the chocolate comes out.

If you leave the light on, the electricity bill goes up.

“If you spend all your money now, you won’t have any for food tomorrow.”

“If you crash the car, you’ll have to pay for the repairs.”

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“If I don’t leave now, I won’t get to the station on time.”

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AUDIO

DR FINGERS’ PRONUNCIATION

DR FINGERS’PRONUNCIATION LETTER ELISION IN ENGLISH This is the first part of a new series on some pronunciation changes that take place with certain words. In particular, we are going to be looking at syllable and letter elision. This is when certain syllables and letters are not pronounced in words.

Elision One reason why people who learn English sound “foreign” is because they pronounce certain English words with too many syllables. In fact, many words that appear to have many syllables, don’t actually have so many. Take the example of “chocolate”. It appears to have four syllables: “cho” + “co” + “la” + “te”. However, in most English dialects and accents, the word only has two syllables “choc-let”.

Business

______________

Desperate

______________

Diamond

______________

Virtually

______________

History

______________

Different

______________

General

______________

Momentary

______________

Laboratory

______________

Basically

______________

Every

______________

Nursery

______________

Elementary

______________

Necessary

______________

Extraordinary

______________

Cemetery

______________

Omitted Sounds At times, the syllable or letter is completely omitted; other times it is replaced by the schwa sound. This is known as schwa elision (the omission of a syllable or letter and its replacement by the schwa sound “e”). For example, “vegetable” (vegtebl). Notice how the second “e” is omitted, and the “a” is pronounced with a schwa sound “vegetable”.

An Exercise Here is an exercise for you. The words in the list below have some omitted syllables and letters, or syllables and letters that have been replaced by the schwa sound. Pause the CD and see if you can pronounce each word correctly, and write out the word with the missing syllables. Then, press play again and see if you were correct. (We’ve done the first one for you.)

Written Word

Spoken Word

Interesting

intresting

Medicine

______________

Evening

______________

Similar

______________

Literal

______________

Camera

______________

Did you get them all correct? You may have noticed how many words that end with “-ery” or “-ary” omit the pronunciation of the “e” or the “a”. Next month we’ll be looking at some more words with omitted sounds; plus, we’ll be looking at how two words can join to form one word, which is known as inter-word elision. See you next month.

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AUDIO

ARE YOU ENGLISH?

QUIZ

ARE YOU ENGLISH? This is the second part of our series of quizzes on being English. Do this quiz and find out whether you are English or not. More next month. (Answers on page 44.) 1. You are on the train when you suddenly see an old school friend. What do you do? a) I jump up, kiss my friend on both cheeks, and burst into tears with emotion. b) I say hello and arrange to meet up for a drink another day. c) I nod politely, mutter a quiet “hello”, then return to my newspaper. 2. a) b) c)

For you, the weather is: Sunny, just the way it is every day. Nothing special. An endlessly fascinating topic of conversation.

“Private Jenkins, your hair is a disgrace. Next time use the blow dryer for added volume.”

5. You are on a sinking ship. What do you do? a) I panic and run around like a headless chicken, desperately looking for a place on a lifeboat. b) I wait for orders from the captain. c) I converse with my friends whilst drinking a gin and tonic, calmly waiting for my time to come. 6. a) b) c)

3. a) b) c)

How do you feel when your football team loses a game? I feel a deep sense of rage. I get a bit depressed. It’s not the winning that counts, it’s the participating. We always play like gentlemen on the pitch and demonstrate our great sense of fair play.

4. How do you like your beer? a) Ice cold and from a small glass. b) I don’t drink beer. c) Warm and in a pint glass.

You are in the supermarket. There’s a big queue. What do you do? I push to the front of the queue and demand to be served next. I go to another shop. I go to the back of the queue and politely wait to be served.

7. It’s Sunday. What are you going to do? a) I’m going to put on my most stylish clothes and go for a walk in the town centre. b) I’m going to sleep all day. c) I’m going to stay at home and play with my model train set.

GLOSSARY to burst into tears exp to suddenly start to cry to meet up phr vb to go somewhere at a certain time to be with friends to nod n to move your head up and down as a way of saying yes politely adv with respect to mutter vb to say something in a soft, low voice that is difficult to hear endlessly adj continuously rage n extreme anger fair play n respect and tolerance towards other players

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in a game a pint glass n a glass that can hold about half a litre of liquid a blow dryer n an electrical appliance for drying your hair to run around like a headless chicken exp to move from one place to another frantically and without much purpose a lifeboat n a small boat on a ship that can be used in an emergency to wait for your time to come exp to wait patiently to die a queue n a line of people waiting to be served in a shop a model train set n equipment to play with a toy train

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AUDIO

FUNNY SIGNS

FUNNY SIGNS Our mini-series on funny signs from English-speaking countries. This month we are looking at some deliberately funny signs. See if you can explain the humour behind the message. Then, check our “Humour Analysis” section for a full explanation.

Humour Analysis 1. There are possible reasons why you might be “smoking”: a) Because you are smoking a cigarette. b) Because you are “on fire” (burning). 2. The humour in this sign is based around the word “stuff”: a) To know your stuff = to understand your profession very well. b) “Stuff” comes from the word “stuffing”, which is the material they put in dead animals when they want to preserve them. 3. The humour here is based around the expression “to meet your needs”. If something “meets your needs”, it offers you exactly what you were looking for. Both “meet” and “meat” (what butchers sell) are pronounced the same. 4. The message here is telling salespeople to go away. The implication is that the owner won’t have to buy so much dog food if the dogs eat the salespeople. 5. If your silencer needs repairing , your car will be making a lot of noise and they will be able to hear you coming. 6. This sign is telling salespeople to stay away. The next salesperson to arrive will be shot.

1. In a non-smoking area (Sydney, Australia): “If we see you smoking, we will assume you are on fire and take appropriate action.” 2. On a taxidermist’s window (Edinburgh, Scotland): “We really know our stuff.” 3. On a butcher’s window (Wiltshire, England): “Let me ‘meat’ your needs.”

7. The humour here is based around the word “de-lighted” (an imaginary word), which has two meanings: a) Very happy. Usually spelt “delighted”. b) If you are “de-lighted”, they take away your light. This is an invented expression but understandable in the context. The suffix “de-“ usually refers to the action of separating, reducing or taking something away (decode, decompose, decrease, decentralise, etc).

4. On a fence (Las Vegas, USA): “Salespeople welcome; dog food is expensive.” 5. Outside a garage selling silencers (Virginia, USA): “No appointment necessary, we hear you coming.” “I’m stuffed.”

6. On a desk in a reception room (Washington, USA): “We shoot every 3rd salesperson, and the 2nd one just left.” 7. A sign at an electric company (Wellington, New Zealand): “We will be de-lighted if you send in your bill. However, if you don’t, you will be.”

idioms 10

GLOSSARY a taxidermist n a person who preserves dead animals so they can be shown in museums, etc a garage n a place where you go to repair your car a silencer n

a device on your car exhaust (the tube that comes out of the car). If you have no “silencer”, the car makes a lot of noise I’m stuffed adj I’m full (with food); I’m preserved

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How to pronounce regular past tense verbs! 5 tips for dealing with your boss

“Money” phrasal verbs

How to learn difficult words in English!

Phrasal verbs: speaking & talking! How to talk about fear in English

8 expressions for describing trends and graphs 9 ways that poems can help you learn English!

12 ways that TV series can help you learn English!

How to learn English easily! 9 unusual world records

Funny product labels in English How to improve your reading skills!

8 great films for learning English

Learn English. Be inspired! Visit the blog!

The top 10 things we keep losing! Bad day tweets!

10 unusual works of modern art! Five unusual diets

4 stories of revenge!

Film titles with unusual translations

Travel English – going through customs

8 useful words and expressions for socialising

The Hot English blog can really help you learn English: 42 useful travel expressions in English! www.learnhotenglish.com/blog How to write e-mail subject lines It’s... How to improve your spoken English! 12 useful business words and expressions Useful! Motivating! 15 top tips for increasing your range of vocabulary! Funny! 11 ways that songs can help you learn English! Vocabulary: at the concert Fun! What money can’t buy! Practical! Eight ways to learn English grammar! Functional! And lots, lots more! Find out more here: Provocative! www.learnhotenglish.com/blog Helpful!

DR FINGERS’UK / US WORDS

DR FINGERS’UK / US WORDS This is another part in our series on the differences between British and American English. Here are some more objects that are described differently in Britain and the States.

BRITISH

Real estate (houses, property, etc)

Property

Stall (a little room in a toilet where you can sit down)

Cubicle

Real estate agency (a shop that sells and buys houses)

Estate agency

Stenographer (a person who writes on a computer)

Typist

Packed lunch

Stoplight (a light that tells traffic what to do)

Traffic light

Sack lunch (food for lunch that you carry in a bag)

Stove (an electrical appliance in the kitchen for cooking)

Cooker

Slice of bacon (a thin piece of bacon)

Rasher of bacon

Exercise Read the text below that is written in American English. See if you can find the eight American English words from above. Some of these words may be repeated but just find the first example of each. Write the British English equivalent in the spaces below. We have done the first one for you. Answers on page 44.

The Toilet What a day I had last week. I work as a stenographer in a large company, and all my life I’ve been saving up to buy some real estate. Eventually, I had enough, so I went to the real estate agency to talk about buying a house. Before leaving home, I prepared a sack lunch with a sandwich I’d made with a slice of bacon, a tomato and a potato that I’d cooked in the stove. On my way there, I stopped to go to the restroom in this shopping mall. Then, I went back to the car, stopped at a couple of stoplights, and eventually got there. However, just as I sat down, I suddenly realised that I’d left my sack lunch in a stall in the restroom. How stupid!

Exercise 1. Stenographer = typist 2. _______________________________________________________ = 3. _______________________________________________________ = 4. _______________________________________________________ = 5. _______________________________________________________ = 6. _______________________________________________________ = 7. _______________________________________________________ = 8. _______________________________________________________ =

_______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________

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AUDIO

BUSINESS DIALOGUES

BUSINESS DIALOGUES Listen to this dialogue and learn lots of useful business vocabulary and expressions. The answers are on page 44. This month... The

Music Contract

In this dialogue, Barry, a singer-songwriter, is talking to a music producer about his recording contract. Barry is a little bit unhappy about some of the clauses in the contract. Listen to the dialogue and answer these two questions. 1. Why is it so expensive to record the songs? 2. Why is the deal so bad for Barry? Producer: So, you’re ready to sign the contract, are you? Barry: Just a few questions. Producer: Well, you know, the longer this goes on, the less time we have to promote your recordings. Barry: Yes, but I really just wanted to clear up a few things – some things just don’t make sense. Producer: Right! Fire away! “… and the little duck Barry: What’s this in the contract about touring and said, quack, quack, quack, merchandising deals? quack…” Producer: Yeah, that basically means you’re committed to completing thirteen tours during the year, and giving us the rights to produce T-shirts, coffee cups, hats, with your name on, etc. Barry: It also says that all this promotion, plus any advances will be recoupable costs. What does that mean? Producer: It basically means that any money we spend on you, you Part II - exercise Now listen to some extracts from the conversation again. You’ll have to pay back when you start selling records. notice there are some missing words and a beeping sound. See Barry: Can’t we have some kind of profit-split deal? if you can write the missing word. The answers are on the CD. Producer: No, we don’t do that. We don’t want to tie ourselves 1. I really just wanted to clear ______ a few things. into anything that may require major payments in years 2. You are committed ______ completing thirteen tours to come. during the year. Barry: And, as I understand it, you charge me an hourly rate to 3. You have to pay _________ the money when you start do the recordings in your recording studios, and I have making a profit. to use your session musicians. Later, this money is 4. We don’t want to tie ourselves _________ anything. recouped against royalties. My question is, what exactly 5. Later, this money is recouped __________ royalties. is this hourly rate, because it doesn’t say anything in the 6. It comes out _______ about 200 euros an hour, plus VAT. contract? Producer: Well, it’s one hundred euros an hour, plus the hourly rate GLOSSARY for the session musicians. Barry: So, what’s that? to clear up phr vb a room with electronic sound equpiment in to explain which you can record songs Producer: Comes out at about 200 euros an hour, plus VAT. fire away exp a session musician n Barry: And how many hours do you reckon we need? start talking a musician who records music with an touring n artist or band Producer: Well, that depends on how quickly we can get things doing concerts in different cities or to recoup vb countries to recover recorded. merchandising n royalties n Barry: So, let me get this straight. I calculate I’m going to goods that are produced in order to money you receive every time your record promote something such as a song or a is played or used commercially need about 15 hours per song, including music editing film to reckon vb a deal n to think and production time. That means with what you’re an agreement let me get this straight exp offering me, I’ll end up owing you money. an advance n let me make sure that I have understood money you receive earlier than normal this correctly Producer: Times are hard. In case you hadn’t noticed, the music industry a recoupable cost n to end up phr vb a cost that can be recovered in the future if something “ends up” happening, it is in crisis, what with illegal downloads and lost revenue as a profit-split deal n happens in the end a result. We can’t possibly go on like this. That’s why we’re a contract in which both parties divide the to owe vb profit equally if you “owe” money to someone, you must asking for a bit of help from musicians like yourselves. And to tie yourself into something exp pay that person some money to sign an agreement that connects you to to go on phr vb besides, it may seem expensive, but you get top quality another person or company to continue musicians. Here, meet Larry. He’s magic on the organ. an hourly rate n gonna abbr the money you must pay in order to use going to Larry: All right, man. Listen to this. (Larry plays the organ.) something for one hour for sure exp a recording studio n certainly Producer: Didn’t I tell you? With guys like Larry, you’re gonna geta number one hit for sure.

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AUDIO

Telephone conversations to help improve your listening skills.

CRANK CALLS

Crank Calls Here are some more crank calls - those funny telephone calls that are designed to wind people up. Have fun listening to these two. (Answers on page 44.)

Crank Call I: The CD For this call, we phoned up a record company to ask about returning a CD. Listen to the conversation and answer this question: Why can’t we return the CD? Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim:

Hello. Records R US. How can I help? Yes, erm, hello. Hello? Yes, hello. Oh, right, yes. I recently purchased a CD from your store. Yeah. And I don’t need it… I don’t want it anymore. When did you buy it? About a week… about, yesterday. Well, for copyright reasons we don’t accept returns on CDs or DVDs. Yes, but it’s still in its package. I haven’t opened it. You got the receipt? Yes. And it’s still wrapped up in the plastic? Yes, I mean, erm, well, the plastic is off, of course, I had to see what it was. It was a present. You don’t have to open the plastic to see what CD it is. Well, I needed to hear it. What’s the CD? It’s, it’s a young American woman. Beyoncé? How did you guess? I can hear it on your stereo. Oh, can you? (whispering: turn that down! I told you...) Like I explained, we can’t have people buying stuff then making copies and bringing back the original. But everyone does that. Not with us they don’t.

Crank Call II: The Record shop For this call, we phoned up a record shop to see if they had a certain record available. Listen to the conversation and answer this question: Why can’t the shop assistant find the record? Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot: Victim: Hot:

Richard’s Record store, how can I help you? Hi, I’m looking for a record. Fine. What’s the name of the record please? Erm, I’m not really sure. What’s the name of the singer? Erm, I don’t really know. I’m going to need a little bit more than that. Erm, well, I could sing it for you, it goes like this “la la la la la la la la la la la la”. No, man, we don’t have that one. Are you sure? I’m sure, anything else sir? I can sing it again. Are you for real? No, bye!

GLOSSARY to wind someone up phr vb to really annoy someone a store n US a shop returns n goods you take back to a shop because you don’t want them a package n the paper or plastic around a product to wrap up phr vb to put paper or plastic around a product

off adj if the plastic is “off”, it is not on the product any more to whisper vb to speak in a very low voice stuff n things man n inform people often use this word to refer to someone in an informal conversation are you for real? exp are you serious?

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AUDIO

Our monthly song from new artists and bands.

“I Need You”

by Kelly Mueller

Kelly Mueller is a singer-songwriter whose music has been described as a mix of Pop, R ‘n’ B, Latin and classical styles. Kelly has been performing since she was 9, and she’s toured many countries, including Spain, France, Turkey, Tunisia, Egypt, Austria, China and South Africa. Kelly has been described as “the female Justin Timberlake”. And we agree!

HOT SONG & USEFUL ADVICE

HOT SONG

USEFUL ADVICE Relationships Start a relationship with someone you don’t really like, then spend the next few months trying to get out of it. · Start a relationship with your best friend. Then, when you fall out, you’ll have something to talk about. · Promise to be a loving, caring companion. Later, when you’ve moved in together, act like a complete pig. · Explain how you want a communicative, open relation ship. Then, after a few weeks, lock yourself in your room every night and impose a strict code of silence.

I’m gonna keep pushing you, keep hurting you until you come to me, I’m gonna keep fighting you, keep lying to you until you see, Can’t you see I’m not happy? These things I do, they’re not real, You only seem to care about me, when you need me but you’re not able to see, I need you, I want you, I love you more than you do me, I feel you, I breathe you, I hear you but you can’t see, That I need you, to want me, to love me, oh, baby please. I can’t keep testing you, I’m messing you, I’ve got to find a way, So, I don’t feel I need you so when you let me down I know I’ll pull through, I’m sorry I keep hurting you, I know it’s wrong but what can I do? I don’t want to make you say something you don’t mean but it’s starting to seem. It’s starting to seem like. I need you, I want you, I love you more than you do me, I feel you, I breathe you, I hear you but you can’t see, That I need you, to want me, to love me, oh, baby please, I need you, I want you, baby please, I need you, I want you, I love you more than you do me, I feel you, I breathe you, I hear you but you can’t see, That I need you, to want me, to love me, oh, baby please. I need you, I want you, I love you more than you do me, I feel you, I breathe you, I hear you but you can’t see, That I need you, to want me, to love me, oh, baby please, I need you, I need you, I need you, I need you

GLOSSARY to get out of something exp to escape from a bad situation to fall out phr vb to have an argument and to stop being friends/ lovers, etc to move in phr vb to enter a house and to start living there to lock yourself in (a room) exp if you “lock yourself in” a room, you enter that room then close the door and lock it so no one can come in gonna abbr going to

to keep pushing exp to continue trying to hurt vb if you “hurt”, you feel emotional pain to breathe vb to take in air to mess (around with) someone exp inform to treat someone badly to find a way exp to discover a solution to let someone down exp to disappoint someone to pull through phr vb to recover after a bad experience

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AUDIO

Jokes, stories and anecdotes as told by native English speakers

STORY TIME

e m i t y r o t S In this section you can hear native English speakers telling each other jokes.

The Politician

The New Doctor

Every day, Frank, a truck driver, enjoys himself by running over politicians as they walk down the side of the road. Every time he sees a politician, he swerves his truck to hit them. One day, Frank is driving along when he sees a priest hitch hiking. He pulls over and asks the priest, “Where are you going, Father?” The priest says he’s on his way to church up the road. And Frank says, “I’ll give you a lift.” The priest climbs into the passenger seat and the truck driver continues down the road. Suddenly, the truck driver sees a politician and instinctively swerves to hit him. At the last minute, he remembers he has a priest in the truck and swerves back onto the road. However, just then he hears a loud thud. Unsure where the noise has come from, he glances in the rear-view mirror, but sees nothing. Eventually, he turns to the priest and says, “I’m sorry, Father. I almost hit a politician.” And the priest replies, “That’s OK, my son. I got him with the door.”

A young doctor has just opened his office and feels really excited. Shortly after opening, his secretary tells him that a woman is there to see him. The doctor tells his secretary to send the client in. Pretending to be busy, the doctor picks up the phone just as the woman comes in. “Yes, yes, that’s right. The consultancy fee is 600 euros. Yes, I’ll expect you at ten past two. But don’t be late because I’m a very busy man.” Then the doctor hangs up and turns to the woman and says, “May I help you?” “Yes,” says the woman, “I don’t know if you’re expecting me, but I’ve just come in to connect the phone line.”

Big Bikers An old man is eating in a motorway café when three bikers walk in. The first biker walks up to the old man, pushes his cigarette into the old man’s food and then takes a seat at the counter. Then, the second biker walks up to the old man, spits into his drink, then takes a seat at the counter. Finally, the third biker walks up to the old man, throws water in the man’s face, then takes his seat at the counter. Without a word of protest, the old man quietly leaves the restaurant. Shortly afterwards, one of the bikers says to the waitress, “Not much of a man, is he?” The waitress replies, “Not much of a truck driver either. He’s just backed his truck over three motorcycles.”

GLOSSARY a truck driver n a person who drives a “truck” (a large vehicle for transporting goods) to run over phr vb to hit with a car to swerve vb to suddenly change direction as you are driving to drive along phr vb to be driving a priest n a member of a religious order hitch hiking n someone who is “hitch hiking” is asking drivers to stop and take him/her somewhere for free to pull over phr vb to stop a car on his way to exp going in the direction of I’ll give you a lift exp I’ll take you in my car a passenger seat n the place where a passenger sits in a car instinctively adv without thinking a thud n a loud noise that a heavy object makes when it hits a surface to glance vb to look quickly

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a rear-view mirror n a mirror in a car that tells you what is behind you a motorway café n a café beside a motorway (a large road with three or more lanes) a biker n a person who rides a motorbike to take a seat exp to sit a counter n the long table in a restaurant. The waiters/ waitresses work behind it to spit vb to force liquid out of your mouth to back over something exp to reverse a car (drive backwards) and drive over something to pretend vb to act as if something is true even if that thing isn’t true busy adj with lots of work to pick up the phone exp to take the phone so you can talk to someone to hang up phr vb to put the phone down in order to stop the communication a phone line n a cable that connects a phone to a phone company

Clases de inglés...

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9 WAYS TO SELL SOMETHING IN ENGLISH!

9 WAYS TO SELL SOMETHING IN ENGLISH! When was the last time you bought something that cost more than about £500? What was it: a car, a phone, a holiday, a house…? Did you buy it with the help of a salesperson? Many salespeople are experts at convincing us to buy things. And they often use special techniques to persuade us to purchase something immediately. But what are these tricks? In this article, you’ll discover 9 ways to sell something in English!

The either-or close

In some cases, the salesperson might give you (the prospect) a simple choice to make. Of course, both the choices involve buying the product or service! For example: • Would you like the red car or the green one? • Would you like the standard package or the premium one?

The assumption

The yes-ladder

This is a classic sales technique that involves putting you in a positive frame of mind by getting you to say yes repeatedly. This makes it difficult for you to say no later on. The conversation might go something like this: Salesperson: So, this is the car you were looking for, right? Prospect: Yes! Salesperson: And it’s in the colour you wanted. Prospect: Yes! Salesperson: And it’s at a price that you can afford, isn’t it? Prospect: Yes! Salesperson: So, let’s just complete the paperwork and you can take it home today. OK? Prospect: OK.

Other times, the salesperson will simply act as if you’re going to buy the product or service, even if you haven’t said you will. As part of this, they might ask you a simple question: • How about next Monday for the delivery of your new bed? • Just pass me your credit card and I’ll start the paperwork right away.

The freebie

Sometimes, the salesperson will offer you something free if you agree to make the purchase. After all, who can refuse a freebie? For example: • If you sign the order right now, I’ll throw in a free tablet computer at no extra charge. • If you switch to our company today, I can include a Premium Support Package for 12 months as a special thank you.

Fear

This next trick plays on a very powerful emotion: fear. In order to close the deal, the salesperson will talk about all the negative things that could happen if you don’t buy the product or service right now. For example: Salesperson: I’d hate to see your company lose money because you don’t have the right insurance. So, do you want to take the crucial step of protecting your organisation today? Prospect: Yes, you’re right. Can we get the insurance cover from today?

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The puppy dog

As part of the “puppy dog” technique, the salesperson will ask you to try their product for a limited period. They’ll say something like this: “Why don’t you sign up for the TV channel free of charge? And if you aren’t 100% satisfied within 21 days, you can simply cancel the subscription.” This works well with services such as Amazon Prime… and, of course, puppies, which is where the technique gets its name… because once you take the puppy home and fall in love with it, it’s impossible to bring it back.

The scale of 1-to-10

This is a classic sales technique that’s designed to uncover any objections you might have. As part of this one, the salesperson will ask you, “On a scale of 1-to-10, with 10 being, ‘I want to buy it right now’, where are you?” Then, depending on what you say, the salesperson can choose what to do: • If you say, you’re an 8 or 9, the salesperson can try to close the sale. • If you say you’re a 2 or 3, they can end the conversation as you’re clearly not interested. • And if you say you’re anything form a 4 to a 7, they’ll say something like this, “So, Ms Prospect, what could I do to get you to a 9 or 10?” Then, hopefully, you’ll tell them exactly what you aren’t happy about, or what you need in order to buy the product or service.

The deadline

This next trick plays on another powerful emotion: the fear of loss. As part of this, the salesperson will remind you of a deadline to create a sense of urgency, and to get you to make a quick decision so you don’t miss out on something. • “From next month, the new model doesn’t come with the feature you said you need. So, you need to buy it now.” • “If we don’t install the system today, there isn’t another time available for the next 3 months. Shall I put you on the schedule now?” • “This is the last one at this price. Plus, we’ve got a 20% discount for customers who sign up today.”

The distraction

This final technique is designed to distract you while you sign the contract. It works like this: Salesperson: So, we’ve found you the perfect car at the right price, haven’t we? Prospect: Yes. Salesperson: Great! So, why don’t you sign the contract. Oh, and I apologise, but I forgot to ask, when do you want to make your payments: on the 5th, 10th or 15th of the month? Prospect: On the 10th, please. Salesperson: Awesome! So, I’ll tell my manager you want your payments to come out on 10th. Thank you so much for your business, guys. As you can see the salesperson asked for the prospect’s signature, but then quickly pivoted to another point (the payment date). The prospect was then focused on the payment date rather than the sale. Very clever! So, are you ready to sell something in English?

GLOSSARY to persuade vb if you “persuade” someone to do something, you talk to them about it until they do it to purchase vb if you “purchase” something, you buy it a prospect n a customer who might buy something a delivery n if there’s a “delivery”, a letter, package, parcel, etc. is taken to your house or business the paperwork n “paperwork” refers to all the documents, contracts, reports, etc. you have to read, sign, check, etc. to refuse vb if you “refuse” something, you say that you don’t want it, or you don’t want to do it a freebie n a “freebie” is something free that they give you to sign vb if you “sign” a document or contract, you put your name on it to throw in phr vb if you “throw in” an item as part of a deal, you include it to switch vb if you “switch” to another company, you change companies and start using the new one a frame of mind exp your “frame of mind” is how positive (good) or negative (bad) you feel to play on (an emotion) exp if you “play on” an emotion, you use that emotion to persuade someone to do something to close (a sale) vb if the salesperson “closes” a sale, the customer buys the product, etc. insurance n if you have “insurance” cover, you will receive compensation (money, etc.) if you have an accident, or you lose or damage something crucial adj something “crucial” is very important to sign up for phr vb if you “sign up for” a service, you pay for it and start using it a fear of loss exp if you have a “fear of loss”, you’re frightened about losing something, or not having it a deadline n if there’s a “deadline”, there’s a time when you must finish something a sense of urgency exp if there’s a “sense of urgency”, there’s a feeling that something must happen quickly to get someone to do something exp if you “get someone to do something”, you convince or persuade them to do it a feature n a “feature” of a product is an interesting or important part of it to miss out phr vb if you “miss out” on something good, you don’t have that thing, or you don’t participate in it to uncover vb if you “uncover” something (such as an emotion), you discover it or find out about it an objection n if someone has an “objection”, they have a reason why they don’t want to do something to apologise vb “I apologise” means “I’m sorry” to pivot vb if you “pivot” in a conversation, you start talking about something new and different, changing the focus of the conversation

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9 WAYS TO SELL SOMETHING IN ENGLISH!

9 WAYS TO SELL SOMETHING IN ENGLISH! EXERCISES! Complete the exercises to help you remember the words.

Answers on page 44

Names matching

Complete the names of the sales techniques with the words from below.

ladder deadline distraction either puppy scale assumption freebie fear 1. The -or close You have a choice to make, both of which involve buying the product. 2. The The salesperson acts as if you’re going to buy the product, even if you haven’t said you will. 3. The The salesperson offers you something free if you agree to make the purchase. 4. The yesThe salesperson asks you a series of questions that you are obliged to answer with a “yes”. 5. The salesperson refers to something frightening that could happen if you don’t buy the product. 6. The dog The salesperson asks you to try the product for a limited period of time, free of charge. 7. The The salesperson creates a sense of urgency by saying that you could miss out on something if you don’t buy the product now. 8. The of 1-to-10 The salesperson asks you a question to uncover any objections you might have. 9. The The salesperson distracts you immediately after asking you to sign the contract.

Word completion

Add letters to complete the words in the sales sentences. 1. Would you like the red car o_ the green one? 2. How about next Monday for the deliv_ _ _ of your new bed? 3. Just pass me your credit card and I’ll start the paper_ _ _ _ right away. 4. If you sign the order right now, I’ll throw in a f_ _ _ tablet computer at no extra charge. 5. If you switch to our company today, I can inc_ _ _ _ a Premium Support Package. 6. So, let’s just comp_ _ _ _ the paperwork and you can take your car home today. OK? 7. I’d hate to see your company lose money because you don’t h_ _ _ the right insurance. 8. Do you want to take the crucial step of protec_ _ _ _ your organisation today? 9. Why don’t you sign up for the TV channel free of cha_ _ _? 10. If you aren’t 100% satisfied within 21 days, you can simply can_ _ _ the subscription. 11. From next month, the new model doesn’t come with the feat_ _ _ you said you need. 12. If we don’t inst_ _ _ the system today, there isn’t another time available for 3 months. 13. This is the last one at this pr_ _ _. 14. We’ve got a 20% discount for customers who si_ _ up today. 15. On a scale of 1-to-10, with 10 being, ‘I want to buy it right now’, wh_ _ _ are you? 16. I forgot to ask, when do you want to make your paym_ _ _ _: on the 5th or 10th of the month? 17. So, I’ll tell my manager you want your payments to c_ _ _ out on 10th.

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GRAFFITI

AUDIO

Graffiti Have you ever written anything on a wall? It’s nothing new, and for thousands of years humans have been writing messages on walls, bridges, and buildings as a means of expressing themselves. Read on and find out how graffiti started; and learn about a special form of British graffiti. Ancient Graffiti

British Graffiti

Some of the first graffiti artists were the Vikings. You can read some of their graffiti at a prehistoric burial site called Maeshowe in Scotland. The Vikings broke into the burial site about 800 years ago. They were hoping to find treasure. Unfortunately for the Vikings, there wasn’t any hidden gold; however, the cave was a good place to shelter from the terrible storm that was raging that night. In order to pass the time, the Vikings scribbled messages on the walls, which you can still see these days. Interestingly, many of the things they wrote are typical of modern-day graffiti. Here are some examples: “Haermund Hardaxe carved these runes.” “Benedikt made this cross.”

In Britain, one of the most popular forms of graffiti is known as “toilet graffiti”. This can be found on the walls of public toilets in train stations, pubs, bars and cafes all over the country. The graffiti often consists of a funny or rude comment. Occasionally it will be a response to another piece of graffiti, or at other times it will be a political comment. In the following issues of Hot English we’ll be looking at this particular form of graffiti, and on the following page you’ll find some examples of it. Have fun! And remember to watch out for some toilet graffiti on your next visit to Britain.

“I was here,” by Hargard the Hardman.

“Arnfithr, the son of Stein, carved these drawings.” Some of the graffiti was funny too: “Ingigerth is the most beautiful of all women.” (This was carved beside a rough drawing of a dog.)

“My blood will be the seed of liberty.” Oscar Romero

Political Graffiti At times, graffiti is used to make political statements. During the Roman Empire oppressed peoples wrote invitations for the Romans to leave the occupied land with messages such as, “Romans go home!” During World War II, people in occupied Holland painted orange victory “V” signs on walls in major towns. And for many years now peasants in South and Central American have decorated their town and village walls with anti-government messages. Here are some examples from El Salvador: “We demand freedom.” “Today is the turn of the victim.” “Stop repression.” “The people first.”

American Graffiti During the 1970s a new type of graffiti became popular in the States: tagging. Gangs of youngsters prowled the streets at night armed with cans of spray paint and left their tags on as many walls as possible. Some people see this form of graffiti as an example of urban art; others sees it as an example of urban decay.

“Although a thousand years pass, the blood of those who fell here can not be erased.” Pablo Neruda

GLOSSARY graffiti n writing on a surface without the permission of the owner. a graffiti artist n a person who writes or draws on surfaces without permission to break into phr vb to enter property without permission to shelter vb if you “shelter” in a place, you stay in that place in order to be protected from bad weather a storm n violent weather with lots of rain, etc that was raging exp that was in progress to scribble vb to write quickly and without care to carve vb to write on wood or metal by cutting it a rune n letters from an ancient alphabet that were written on pieces of wood or stone a victory “V” sign n the sign you make with your fingers in the

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shape of a “V”. It means “victory” tagging n writing on walls with paint to prowl the streets exp to move in the streets at night with the intention of doing something bad a can of spray paint n a metal container with paint inside that comes out under pressure a tag n a mark on a surface made with spray paint urban decay n if there is “urban decay” in a city, that city is in a very bad condition to change your mind exp to decide to do something differently the premiere division n the first and most important football division in England to rent vb to pay money for a service a close imitation exp something that is almost the same as another thing

GRAFFITI

AUDIO

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WORDSEARCH

ANSWERS ON PAGE 44

See if you can identify the word below. Then, try to find the word in the Wordsearch. Good luck! 1. 2. 3. 4.

5. 6. 7. 8.

9. 10.

11. 12. 13.

14.

15.

16. 17. 18. 19. 20.

To increase by 100% Difficult and that makes you think = cha_____________ If something is like this, it has decreased = do__ The number of copies of a newspaper sold each time the newspaper is produced = cir___________ To decrease A decrease If something is like this, it has increased Time when you aren’t working and you can do your hobbies = le_________ time That never stops To stop functioning as a business = to go _______ of business This expression means “help me” = “give me a _________” To take in your hands = to _________ up This expression means, “please take what you want” = “_________ yourself” Money you receive but that you have to pay back in the future from the money you earn = an ad___________ Money you pay to use something for one hour = an hourly r__________ To think = to re__________ Meat from a pig Meat from a cow Meat from sheep To cook in hot water

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TRIVIA MATCHING

Trivia Matching Exercise See if you can do this matching exercise. Look at the list of things (1 to 11), and the photos ( A - K ). Write a letter next to the name of each thing in the list below. Answers also on page 44 1.

Scissors

2. A note (a bill US)

3. A flag 4. A lollipop 5. A racoon

C 6. To salute 7. Lightning

8. A fighter 9. A salt pot

B E

10. Darth Vader 11. The devil

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AUDIO

This is the fourth part in our mini-series on strange facts. Whoever thought the world was so unusual? Leonardo Da Vinci invented the scissors – he could paint and invent. The only US state whose name has just one syllable is Maine.

students spent $594 million on cocaine. The “good” news was that high school students had only spent $276 million. So, that’s all right then. It’s nice to see how we’re all friends again. During World War II, the car company Chrysler built B-29 planes that bombed Japan; and the Japanese company Mitsubishi built Zero fighters that tried to shoot down the B-29s. However, nowadays, both companies work together in a joint venture factory to build Diamond Star cars.

The design of the Canadian ten-dollar bill makes the Canadian flag look a lot more like the American one. Have fun reminding Canadians of this fact.

Our eyes are always the same size from birth, but our nose and ears never stop growing. What a pity! The longest word you can type using the keys normally reserved for your right hand only is “lollipop”.

An average salt pot has 25 holes, and an average pepper one has 15. Check to see that you have a regulation salt or pepper pot.

Did you ever wonder how many words there are in the Bible? Just to save you the trouble of counting them, there are in fact 774,000.

The actor who played Darth Vader in the Star Wars trilogy spoke all of Vader’s lines. However, it was only later when he saw a screening of the movie that he realised that someone else (James Earl Jones) had dubbed over his voice.

The windiest place on earth is at Commonwealth Bay in Antarctica. The wind blows at an average of 300 k/ph. Mozart was just six when he wrote his first concerto. If you bring a raccoon’s head to the town hall in Henniker (New Hampshire), you will receive $10. Now you know how to get rich if you like hunting. Acting was once considered to be evil. Incredibly, actors in the first English play to be performed in America were arrested. Soldiers from every country in the world salute with their right hand. You can buy an insurance policy against seeing a ghost, or being struck by lighting or meteors. A Saudi Arabian woman can get a divorce if her husband has never given her coffee. The most common name in the world is Mohammed. In 1990 the government announced that US college

Have you ever heard the expression “speak of the devil”? We use it in English when we’re talking about someone and that person actually shows up. This expression is short for “speak of the devil and he shall come”. Many years ago, people believed that if you spoke about the Devil, he would actually come to see you.

GLOSSARY scissors n objects used for cutting paper a flag n an object made of cloth with the colours that represent a country a lollipop n a sweet that consists of a stick and a sweet circle that you can eat the windiest place exp the area with the most wind a racoon n a small animal with dark fur, white stripes on its face and a long tail hunting n looking for animals in order to catch or kill them to salute vb when soldiers “salute”, they put their right hand to their head as a way of saying hello an insurance policy n a legal document that says you will receive money if you have an accident

struck by lightning exp hit by lightning (a bright flash in the sky during a storm) a fighter n a fast plane that is used to attack other planes to shoot down phr vb to hit a plane with a missile and to make it fall to the ground a joint venture factory n a factory that is organised and controlled by two companies a salt pot n a container for salt a screening n if there is a “screening” of a movie, that film is shown on television, etc to dub over someone’s voice exp to put a voice over another person’s voice to show up phr vb to appear

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WEIRD TRIVIA

Weird Trivia

AUDIO

IN THE NEWS... & CARTOON

In The News... GLOSSARY

Dog Day “I’m just so happy,” said John Cheng after his plans to clone his much-loved cat were approved. “My cat, Shadow, is suffering from a terminal disease and that’s why I’m having my cat’s cells saved, cultured and frozen. Now, I’m preparing for the next step: paying for Shadow’s cloned replacement.” The financing for Shadow’s successor will be expensive. Preserving the cells can cost up to 1,400 dollars, not including the vet’s costs, and yearly storage fees. But these expenses pale in comparison with the cost of the clone itself: $32,000.

Blown Off

Revenge is Sweet

Forty-four-yearold Spike Masters, harbourmaster for Poole Port, heard some depressing news when he asked for a weather report. During a violent storm, he radioed a coastguard further down the coast and asked him to estimate the wind speed. “Sorry, but we don’t have a wind gauge here. However, if it’s any help, the wind has just blown your Land Rover off the cliff.”

“He seemed like such a nice man,” said Mrs Petal, in reference to a convicted felon who had been working in her garden as part of a community service scheme. “He came to work in our garden every day, and he planted lots of flowers. He worked for three months, then left. However, when the crocuses eventually came up in the middle of our lawn in February, they spelt out the expression ‘Up Yours’. I was not amused.”

Joke FINE ART

by Daniel Coutoune

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a copycat n someone who copies what you do a replacement n something that takes the place of another thing a successor n a person who takes another person’s job after that person leaves a vet abbr a doctor who treats animals storage n the action of keeping things in a place a fee n money you pay for a service to pale in comparison exp to be very small compared to another thing a harbourmaster n an official who is in charge of a port or harbour to radio vb to contact someone by radio a coastguard n a person who works for an organisation that protects people in the sea a wind gauge n an instrument that tells you how fast the wind is blowing to blow off phr vb if the wind “blows something off”, the wind causes that thing to fall a cliff n a mountain by the side of the sea a convicted felon n a criminal who has been sentenced to prison community service n a type of punishment in which you must do jobs in a town/city crocuses n small, white, yellow or purple flowers to come up phr vb if flowers “come up”, they appear out of the ground a lawn n a flat area of grass to spell out phr vb if the flowers “spell out” a word, the flowers form that word up yours exp offens an expression that means, “go away! I don’t like you!”

PIG IDIOMS Eat like a pig Eat a huge quantity of food noisily and greedily. “You must be really hungry – you’re eating like a pig.”

PIG IDIOMS

This month we are looking at some more pig idioms. This is the third of a three-part series.

Sweat like a pig To sweat a lot. “I was so nervous that I was sweating like a pig.”

A pig in a poke Something useless, or something that you don’t want. “Clothes from the internet are a pig in the poke: you buy them, then you never wear them because they don’t fit or you don’t like them.”

Piggy-in-the-middle

Piggy bank A small container shaped like a pig that is used by children to save money in. “She kept her money in a little pink piggy bank.”

Give someone a piggyback ride

A game that children play: two children throw a ball to each other and a child in the middle tries to catch it. “Let’s play a game of piggy-in-the-middle.”

Carry someone on your back, supporting them under their knees. “He gave me a piggyback ride.”

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ANSWERS ON PAGE 44

CROSSWORD

Down

Across 1: If an image is like this, it is not clear and it is difficult to see = blu_________ 3: An area of water that falls to a lower level 9: If you say something like this, you say it with respect = po___________ 11: An explanation of a medical problem = a di_____________ 12: Something or someone who takes the place of another thing 13: A doctor who treats animals 14: Little pieces of bread that are used to cover meat or fish before frying 18: Food that has not been eaten and that may be eaten later

20: An imaginary person who is very little and who can fly 23: Respect and tolerance towards other players in a game = _________ play 25: To say something in a soft, low voice that is difficult to hear 26: To cook food until it is brown in colour = to br________ 29: To change direction suddenly as you are driving 31: A glass that can contain about half a litre of liquid = a ________ glass 32: To put the phone down in order to stop the communication = to _________ up 33: An area of grass in a garden

2: With no help or assistance = un____________ 4: A formal time to have a meeting with a professional such as a doctor = an ap____________ 5: If you do this to potato, you squash it so it becomes a paste = to m_________ 6: The long table in a restaurant. The waiter/waitresses work behind it 7: To jump = to l__________ 8: Not real; not true 10: Continuously; without ending = en____________ 15: A person who works for the organisation that protects people in the sea 16: To cook by using water vapour = to st__________ 17: A mountain beside the sea = a cl___________ 19: To cook food in oil 21: To start crying suddenly = to bu__________ into tears 22: A member of a religious order = a pr__________ 24: To hit someone with a car = to __________ over 27: Extreme anger 28: In the direction of = on his __________ to 30: To cook food in the oven = to b_________ 31: To stop a car = to _________ over

BusinessEnglish Learn over 500 useful business words and expressions! Over 30 articles on up-to-date business topics! Over 100 useful business idioms & phrasal verbs! Business videos and audio files to improve your listening skills!

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PHRASAL VERB

CONVERSATIONS! Do you find it hard to understand native English speakers when they’re talking? This is because they often use phrasal verbs!

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DR FINGERS’GRAMMAR CLINIC

AUDIO

DR FINGERS’GRAMMAR ’CLINIC s class: Dear Dr Fingers, I have some language problems. Please help me with the following sentences that I don’t understand. 1. What is the difference between “Mary’s pen”, and “the pen of Mary”? These words confuse me. 2. Also, what is the difference between “economical” and “economic”? Please, please, please, please, please, please help me, Bollard (by e-mail) Dear Bollard, Thank you so much for your e-mail. I would be delighted to help you. I will deal with each of your points individually. OK, let’s go. “Mary’s Pen” & “The Pen of Mary” The difference between “Mary’s pen” and “the pen of Mary” is basically a question of style. Generally, personal nouns (people) usually take the –‘s ending. For example: a) This is John’s car. b) This is Susan’s house. Whereas inanimate objects take the “of” form. For example: a) The top of the table (not “the table’s top”). b) The edge of the bath (not “the bath’s edge”). The “of” form is also used for titles indicating social position. For example: a) The Duke of Norfolk. b) The Queen of Denmark

Today “The Genitive”, and “Economical” and “Economic”

“Economical” & “Economic” And now to your second question. “Economical” is an adjective and it can be used to say that something doesn’t need a lot of money to operate it. For example: a) These cars are very economical. They do about 100 km to the gallon. b) This machine is very economical as it runs on solar energy. Also, if you are “economical” in the way you do something, you do that thing by using very little of something. For example: a) “His use of language was very economical”, which means, he didn’t say very much. b) “She was economical with the truth”, which means, she didn’t say the truth. The adjective “economic” is concerned with the organization of money, industry and trade. For example: a) They carried out a number of economic reforms. b) The pace of economic growth is picking up. Well, Bollard, I really hope my explanations have helped you understand these things. Yours, Dr Fingers.

The “of” form is also used for titles of books, films, paintings, and music. For example: “The Life and Times of Ben Jones”, “The Rise and Fall of the Roman Empire”. When it comes to talking about ordinary people, the normal thing is to say “Mary’s pen”. However, you can also say “the pen of Mary”, although it sounds very formal, pompous and a bit ridiculous.

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AUDIO

BUSINESS CHAT BUSINESS CHAT

Listen to this interview and learn lots of useful business vocabulary and expressions.

The newspaper industry Hi, and welcome to Business Chat. Today we’ll be talking about the newspaper industry, and how it’s been coping with the growth of online newspapers. With me in the studio is Pete Word, a business analyst. Pete, the number of newspaper websites around the world has doubled since 1999. How has this been affecting printed newspapers? Yes, there’s been a tremendous boom in the consumption of online editions. Web audiences for newspapers have grown by 350% over the last five years. The past year was a challenging one for the world’s newspapers. Total global circulation was down slightly for the year in the 208 countries surveyed by a Paris-based association, which represents 18,000 newspapers. So, which countries have been most hit by this? Well, interestingly, newspaper sales worldwide actually went up by 4.75% over the last five years with over one billion people now reading a newspaper every day. However, in Europe people are buying fewer newspapers, and circulation fell in thirteen of the fifteen “old” European Union countries. The biggest drop was in Ireland, followed by the UK. But in other countries, there are some developing markets. Newspaper sales were up by over 4% in China, the world’s biggest market; and by an impressive 9% in India. China has the largest total daily circulation of any country in the world, with more than 85 million copies sold, followed by India, Japan and the USA. In Russia, the number of dailies published has almost doubled in two years.

circulation, ceaseless technological change, and the need to redefine relations with readers poses a serious threat to the press worldwide. I think we’re going to see a lot of changes in the future and, erm, a lot of newspapers could go out of business. And we’ve already seen some changes in the UK as many broadsheet papers have, er, changed to the tabloid format. OK, thank you very much Mr Word. That was really interesting. No problem. (The interview has ended.) Oh, you couldn’t give me a hand with my bag, could you? Yeah, all right. Wow! It weighs a ton. What have you got in it? Oh, a few of those free newspapers I picked up in the Underground before I came here. But it’ll take you all week to get through all them. Oh, I don’t read them. I use them as, erm, toilet paper: soft, clean and you can read while you’re on the seat. That’s a great idea. Do you mind if I take a couple? No problem. Help yourself! They are free, after all. GLOSSARY

So, why are more and more people turning to online newspapers? Well, firstly, the rapid growth of broadband in many countries means that people are spending less of their leisure time watching television, and preferring to surf the web instead. And this has led to more visits to newspaper sites. And the reason for this is a sort of a time thing: searching the net for news is much faster, more efficient and more up-to-date than buying a newspaper in the morning and carrying it around with you all day. And what about the future of the industry? Well, the combination of financial constraints, falling

“There must be some news in here somewhere.”

to cope with something exp if you “cope with something”, you accept it and deal with it successfully an online newspaper n a newspaper that you read on the internet to double vb to increase by 100% a printed newspaper n a newspaper that is printed on paper a boom n a big increase challenging adj difficult down adj if something is “down”, it has decreased slightly adj a little bit to be hit exp to be affected by circulation n the “circulation” of a newspaper, is the number of copies produced and distributed to fall vb to decrease a drop n a decrease up adj if something is “up”, it has increased daily circulation n the number of newspapers sold every day broadband n a high speed computer connection that permits you to download lots of information from the internet leisure time n time when you aren’t working; time to do

your hobbies to surf the web exp to use the internet to look for things to search vb to look for up-to-date adj current and recent to carry something around with you exp to have something physically in your possession wherever you go financial constraints n financial difficulties falling circulation n a decrease in the number of newspapers sold ceaseless adj that never stops to pose a serious threat exp to be a problem to go out of business exp to stop functioning as a business a broadsheet paper n a newspaper that is printed on large pieces of paper tabloid format n a newspaper that is printed on ordinary-sized paper give me a hand exp help me it weighs a ton exp it is very heavy to pick up phr vb to take in your hands on the seat exp on the toilet help yourself exp please take what you want

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VOCABULARY SURGERY

VOCABULARY SURGERY Here are some useful expressions and words related to surgical operations. Defibrillator – this is a machine for applying electrical shocks. They are also excellent as a form of self defence. Organ transplant – this consists of taking one organ out of your body and putting in a new one. The latest trend is to use pig organs. We recommend you insist on a human one for your own operation.

Blood transfusion – this is what they do when they give you Surgeon – this is the person whoperforms operations and hides his/ her identity behind a mask.

Antibiotics – these are the little Rambos of the medical world who seek out and destroy bacteria or viruses. Operation – if you have an operation, they cut open your body to take things out, or to put things in. After an operation you will wake up feeling terrible, and you’ll lie there for six days wondering what the hell happened to you.

someone else’s blood. Carry your own blood around with you in a little bottle for use in emergencies.

Anaesthetic – this is the drug they use to send you to sleep. The person who administers this is an anaesthetist, or an anaesthesiologist in US English. Now, try saying “anaesthesiologist” after 6 glasses of whisky. Gloves – this is what the surgeon wears to keep your blood off their hands. Wash basin – this is where the surgeon washes his/her hands. Face mask – this is what the surgeon wears so you can’t

Wards – hospitals are divided into wards (sections), with a different ward to deal with every type of operation or emergency: emergency wards, pre-natal wards, post natal wards, X-ray wards, etc, etc. You name it, they have it.

Surgical knife – this is a sharp knife also known as a “scalpel”. Very sharp, and very dangerous.

recognise him/her after the operation.

Enema – this is what they give you to clear your body before the operation. It’s a kind of internal body wash that flushes out everything.

Catheter – this is a hollow, flexible tube that can be inserted into a vessel in your body. It’s used to take out blood or put in fluids that fall from a bag known as a “drip”. CAT or CT Scan (Computerized

Plastic surgery – this is what you

Axial Tomography) – if you have a “CAT scan”, they use a scanner to see what’s going on inside your body. Doctors order CAT scans when they aren’t sure what’s going on, or when the patient can’t explain the symptoms in coherent language, which is most of the time.

have if you want to change the shape of your body. Some typical operations include a nose job (to change the shape of your nose), a tummy tuck (to reduce the fat around your stomach), liposuction (to reduce the fat around your legs), a boob job (to increase the size of your breasts), and botox or collagen injections (to make your lips look bigger and sexier - in theory).

Operating room – this is where doctors perform the operation.

EEG (Electroencephalogram) – if you have an EEG, they scan your

The room is full of noisy machines with flashing lights; and the feeling of entering an operating room is similar to that of entering a medieval torture chamber.

head to see what’s going on in your head.

EKG (Electrocardiogram) – if you have an EKG, they record the electrical activity of your heart.

Operating table – this is the little table where you lie downto have your operation. In the past the table consisted of a piece of wood with a hole in the middle for your blood to run down. Modernday tables are more sophisticated and made of plastic.

Stethoscope – this is an instrument for listening to your heart. Carry one around your neck and give yourself an air of importance. 36

GLOSSARY a mask n an object made of cloth that a surgeon wears over the mouth to seek out phr vb to look for the hell exp inform people use this expression to show shock, surprise or anger to run down phr vb if a liquid “runs down”, it flows down a place

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an air of importance exp if you have “an air of importance”, you act as if you are very important to have blood on your hands exp if you have “blood on your hands”, you are responsible for the death of someone to flush out phr vb to clean with lots of water going on exp happening

AUDIO

ANSWERS ON PAGE 44

THE OPERATION In this conversation Nigel has arrived for his operation. He has a traumatic time. Listen to the conversation and answer these two questions. 1. What does the doctor like about doing operations? 2. Why does the doctor leave in the end? Doctor: Nurse, switch on that machine that goes “bip”, would you? (The machine starts to work.) Nurse: Yes, doc. Doctor: Oh, I love to watch those flashing lights. Nurse, gloves, please. Nurse: Here you are. Doctor: Scalpel. Nurse: Is this one sharp enough? Doctor: It’ll do. Right, gather round everyone. As you can see, this is the patient. Nigel: Ahh… Doctor: Nurse, this man still seems to be conscious. Give him a bit more of whatever it is you always give them to send them to sleep. Nurse: Very well. Doctor: As you can see, he’s clean, shaved and ready for the butcher’s knife (He laughs to himself.). Nigel: Ahh… Doctor: Nurse, this patient seems to be listening to us. Pass me the defibrillator, would you? I’d like to give him an electrical shock to see if he’s still conscious. Nigel: Ahh… Doctor: Stand back everyone. (Electrical sound.) Nigel: Ahh… Doctor: That seems to have knocked him out. Nurse: I’d give him a bit more, if I were you. Doctor: OK, here goes. (Electrical sound.) What fun! I love the way they jump up and down like that. Nigel: Ahh… Doctor: Did anyone see if he opened his eyes? Nurse: I didn’t see anything. Doctor: Right, he’s out. Nurse, I want him hooked up to the machine that goes “ping”. Nurse: OK. (The machine starts.) Doctor: Excellent. Lots of noises and flashing lights. This is what operating is all about. Right, look closely. First, I will make a small incision just here… Nurse: (Nurse coughs.)

Doctor: Nurse: Doctor: Nurse: Doctor: Nurse: Doctor:

Not here, but here? (Nurse coughs.) How about here? Perfect, but a bit higher. Yes, that’s it. (Whispering.) Nurse, what is this operation? (Whispering.) Open heart surgery. (Whispering.) Well, why am I about to cut open the right-hand side of the patient’s body. Nurse: (Whispering.) You aren’t. That’s his left side. You’re looking at him from the other way around. Doctor: (Whispering.) Oh… Nurse: (Whispering.) Look, just give it to me, I’ll do it. Doctor: Nurse, carry on there. I just have to go out and make an important call. Nurse: Yes, doctor.

“Nurse, do my eyes look funny to you?”

GLOSSARY doc abbr doctor gloves n objects you wear on your hands to protect them sharp adj that can cut very well and easily it’ll do exp it is acceptable to send someone to sleep exp to do something to make someone go to sleep shaved adj if they have “shaved” you, they have cut off all the hair on the body a butcher n a person who prepares and sells meat a defibrillator n a machine for giving electric shocks to patients an electrical shock n an electrical charge you receive if you touch

something connected to the electricity to stand back phr vb to move away from something to knock someone out phr vb to make someone unconscious he’s out exp he is unconscious (sleeping) to hook someone up to something exp to connect someone to a machine an incision n a small cut with a knife to cough vb to force air out of your mouth involuntarily to whisper vb to speak in a very low and quiet voice open heart surgery exp a surgical operation on the heart to carry on phr vb to continue funny adj strange

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TYPICALDIALOGUES - THE OPERATION

TYPICALDIALOGUES

DR FINGERS’VOCABULARY CLINIC

DR FINGERS’VOCABULARY CLINIC USEFUL EXPRESSIONS

Here are some more useful expressions for you to learn. Learning lots of expressions will improve your level of English, and help you with exams such as First Certificate, Advanced and Proficiency, which test your knowledge of these things. The images will help you associate the expression with its meaning. The answers to the exercise are on page 44.

Exercise To read between the lines To use your imagination and creativity to understand what someone is trying to say.

Complete each sentence with the correct expression. You may have to change some of the forms, or parts of the words. 1. Could anyone ___________ as to how I could improve the design on this advert?

Take your time To do something slowly, carefully and in your own time.

2. Jim has decided to split up with Jane, but no one else knows so make sure you _______________. 3. Only a political solution could ___________ the violence.

Turn a blind eye to something To ignore something that you know is wrong.

4. The two sides had to stop negotiating because they couldn’t ________________. 5. I’ve got to speak to my brother. Do you mind if I _______________?

Put an end to something If you “put an end to something”, you stop that thing.

6. There’s no rush so you can _____________________.

Make a suggestion To offer a solution to a problem.

8. I know she was taking money from the company, but I chose to ___________________.

7. It’s hard to tell what Sarah really thinks of me. However, if I had to _____________, I’d say that she doesn’t like me.

Make a telephone call To use the telephone to communicate with someone.

Keep it a secret Not to reveal a secret.

Come to an agreement To reach a situation in which two people or two groups are happy about that situation.

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English language speed and fluency practice to help you improve your speaking. AUDIO

Here are five quick activities for you to improve your pronunciation and fluency. Answer the questions as quickly as possible, and try not to think too much. Later, you can check your answers. (Answers on page 44.) A: Tongue Twister Try repeating this ten times as quickly as you can: “Red lorry yellow lorry.”

D: Rapid response Now answer these questions as quickly as you can. Try not to think too much and just invent the answers if you need to.

B: Pronunciation: connected speech Listen to these sentences and see if you can write down the words that you hear. Remember, some words are weak sounds and are unstressed, and as a result they are very difficult to hear. 1. ___________________ 2. ___________________ 3. ___________________ 4. ___________________ 5. ___________________

The Restaurant 1. Where did you go last night? 2. What kind of restaurant was it? 3. What did you have for the first course? 4. What did you have for dessert? 5. What did you talk about during the meal?

C: Sentence transformation Listen to these sentences and try to make a question with the word “you” for each one. Do it as quickly as you can. Use the question words in brackets ( ). The Restaurant 1. We went to a restaurant last night. (Where) ______________________ ? 2. It was an Italian restaurant. (What kind) ______________________ ? 3. There were four of us. (How many) ______________________ ? 4. We finished at 11pm. (What time)______________________ ? 5. I had fish. (What) ______________________ ?

Practice English Conversations

E: Phrasal Verbs with “Move” Listen to each sentence then repeat it with an appropriate phrasal verb. Please study the phrasal verb page in this month’s magazine before attempting this exercise. You should try to be as quick as possible. 1. They keep telling me to change places. (move about) = ____________________ 2. She has left the area and gone somewhere else. (move away) = ____________________ 3. She started living here three months ago. (move in) = ____________________ 4. It’s time I left this job. (move on) = ____________________ 5. She left her home. (move out) = ____________________

1,000 words & expressions in 30 typical English conversational situations. Improve your English speaking and skills!

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FLUENCY PRACTICE

Fluency Practice

True stories from around the world that are hard to believe!

STRANGE BUT TRUE

AUDIO

e u r T T U B Strange Bombs Away “I find you guilty of a charge of terrorism,” said Judge Bristles, who was summing up in the trial against Michael Fuse, a fifty-three-year-old marketing executive. Fuse is here to tell us how he ended up accused of such a serious crime:

Monday Morning “It all happened one Monday morning three months ago. I was due to give a presentation that morning and I’d completely forgotten about it. On the previous Friday, I’d left work with all my notes and I’d planned to prepare the talk over the weekend. But one thing led to another (one of my kids had a birthday, my wife wanted to go out to dinner on Saturday night, and the roof needed repairing) and in the end I just forgot all about it. And it wasn’t until I got to the office on Monday that I suddenly remembered.”

Panic Stations “It was then that I started panicking. There were just forty mintues before I was supposed to get up in front of about 400 people and go through last year’s sales figures, and outline plans for the following year. It’s not the kind of thing you can just do off the top of your head. I needed to sort out all the figures, prepare the Powerpoint presentation slides and sift through pages of notes on plans for next year. There was no way I was going to be able to do it, so I began to think of ways of getting out of it.”

Options “There were a number of options, but none of them seemed to be any good. I couldn’t just walk out because that would mean losing my job; I couldn’t call in sick because at least four people had seen me come into the office; and I couldn’t get anyone else to give the presentation for me. It was then that I came up with what I thought was the perfect solution.”

A Phone Call “Firstly, I told my secretary that I was popping out for a coffee. Then, I left the office to find a phone box. Once I was inside the phone booth, I took off one of my socks, placed it over my mouth and dialled the office reception number. ‘Hello, is that Shields Developments? There is a bomb in the building that will explode in twenty minutes. I suggest you tell everyone to leave, including the people in the conference hall.’ Then, I hung up and waited.”

Evacuation “It didn’t take long for things to start happening. First, I heard the fire alarm go off. Then, I saw people streaming out of the offices. Later, I could hear the sound of fire engines and police cars. And that was the end of my presentation. Looking back, I suppose it was a stupid thing to do. But I

couldn’t see any other way of getting out of doing that presentation that I hadn’t prepared for.”

Sentence Mr Fuse was sentenced to three years in prison. The police later explained how they had caught him. “The detention of Mr Fuse was all down to the receptionist, Ms Bigeers. She makes a careful note of everyone who goes in and out of the building so Mr Fuse was already at the top of the list of suspects. And later, during an analysis of the recorded message left by the accused, she was able to identify him fairly clearly, despite the use of the sock.” GLOSSARY a trial n a legal process to see if someone is innocent or guilty due to exp if you are “due to” do something, you are going to do that thing to give a presentation exp to give a formal talk about something one thing led to another exp people often use this expression as an excuse to explain how they became very busy and forgot something. It basically means, “I started doing one thing, then another and then I forgot what I was supposed to be doing” to go through phr vb to explain in detail the sales figures n the numbers that show how many objects were sold to outline vb to explain in general terms to do something off the top of your head exp to do something without preparing for it to sort out phr vb to find a solution to a problem a Powerpoint presentation n a presentation using the computer programme Powerpoint

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a slide n a small piece of photographic film which you project onto a screen so you can see the picture to sift through something exp to examine carefully no way exp people use this expression to say that something is not possible at all to get out of something exp to avoid doing something to walk out phr vb to leave a place suddenly and without warning to call in sick exp to phone the office to say that you are ill and cannot go to work to come up with phr vb to think of to pop out phr vb to leave a building or house for a very short period of time to dial vb to press the buttons on a phone so you can telephone someone to hang up phr vb to put the phone down in order to stop the communication to stream out phr vb to leave a place in a long line

AUDIO

DICTIONARY OF SLANG

Dictionary of slang Here we’ve got some examples of how to say things in different situations.

Situation

Formal

Relaxed

Informal

You invite your friend to a drink in a bar.

Could I interest you in some form of liquid beverage?

Would you like a drink?

Fancy a drink? Fancy a swift half? Fancy a cold one?

A friend asks if she can borrow your car. It’s OK with you.

Yes, you may borrow my car.

Yeah, no problem.

Sure, go ahead; it’s all yours.

A friend tells you a joke You don’t understand it.

I do not comprehend the funny story.

I don’t understand it.

I don’t get it.

A friend has crashed your car. You tell your friend that it’s OK because you can get the money back through your insurance.

Please do not become over-excited; it is of minor importance.

Don’t worry; it’s not a problem.

No worries; it’s no big deal; I’m covered.

You tell a friend that everything is OK and that a situation is all under control.

Everything is in a satisfactory state.

Everything’s OK.

It’s all hunky dory; it’s sweet; everything’s cool.

You are describing a friend who has fears about speaking in public.

He has feelings of anxiety about speaking in public.

He gets nervous about speaking in public.

He’s got hang-ups about speaking in public.

You ask a friend how much something cost.

How much did you spend on that?

How much did that cost you?

How much did that set you back? What was the damage?

GLOSSARY

Please note that the words in this glossary box are literal translations of parts of idiomatic expressions.

swift adj quick a half n a half a pint (about one third of a litre) insurance n a legal agreement with a company. The company pays you money if you have an accident, etc

Everything’s cool

It’s sweet

It’s all hunky dory

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Authentic conversations by native American speakers

US BAR CHAT

AUDIO

t a h c r a b S U Globalization This month two young Americans, Sarah and Lisa, are talking about globalization. Listen to the conversation and answer these questions: 1. What does one of the speakers like about globalization? 2. What does the other speaker not like about globalization? Sarah: You know, it’s completely ridiculous. You can’t even walk down the street in Madrid without seeing an international company: Starbucks, Kentucky Fried Chicken, McDonalds everywhere. It’s, like, I came to Madrid to really experience Madrid, not to just see America recreated. Lisa: Wait…whoa, wait. What’s so… what’s so wrong about having a Starbucks on every corner? I need my Frappuccino every day, and if I don’t get it, I don’t know what to do with myself. Sarah: I know, I mean, I like Frappuccinos too, but it’s, like, I didn’t come here for Frappuccinos. I came here for Spanish coffee. I want to learn Spanish and be part of Spain. Lisa: OK, so, I can, I’ll drink my “café con leche”, but sometimes you just need what you’re used to, and it’s so much better. Sarah: Well, I don’t know about that. I mean, that’s completely subjective but, I don’t know, it’s just the idea that America is sort of everywhere, and it, it doesn’t make anything authentic anymore, you know? Lisa: Well, globalization is a good thing. It makes the world more connected and it’s nice to see some culture exchanging with other places too. Sarah: Yeah, but I don’t feel, like, when I’m in America I see tons of Spanish coffee places or that it’s so universal. I really feel that American is just everywhere. It’s obviously, like, the powerful country right now, so… Lisa: Maybe it’s about the good quality that America produces, too. Sarah: Yeah, but people definitely raise their eyebrows at thinking that, like, McDonalds is great quality food. I mean, it’s pretty, pretty processed if you ask me. Lisa: McDonalds… I’m kind of hungry… Sarah: Yeah? What do you want to eat? Lisa: McDonalds? Sarah: McDonalds? Lisa: Yeah. Sarah: All right, fine.

GLOSSARY like exp people use this expression as they’re thinking what to say. It doesn’t mean anything whoa exp people often use this expression when they want someone to stop Frappuccino n a drink that consists of coffee and chocolate I mean exp people often use this expression as a way of introducing something extra that they want to add. This is usually something the speaker feels is important café con leche exp Spanish a white coffee (a coffee with milk) to be used to something exp to be accustomed to something

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subjective adj a “subjective” opinion is one based on your personal preferences sort of exp more or less culture exchanging n mixing of cultures and customs tons of exp lots of to raise your eyebrows at something exp to disapprove of something; to consider something bad processed (food) exp food that has been changed with additives, preservatives and flavourings kind of exp more or less

The verb “to move” has many different uses. Generally, we use this verb to describe the action of going from one position to another. For example, “The snail moved very slowly on the ground.” Now let’s see some phrasal verbs with the verb “to move”.

Move about (an employee)

Move along

If you “move someone about” at work, you constantly tell them to change the place where they work.

To write a cheque, completing all the information and signing it.

Move away

Move in

To leave a place

To enter a new house and to start living there.

Move on To leave one situation in order to be in another situation. The situation you leave may be a bad one, or one you’ve been in for a long time.

Move out To leave your house forever in order to live somewhere else.

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PHRASALVERBS

PHRASALVERBS TO MOVE

Hot Staff Directors Managing Director Thorley Russell (00 34 91 543 3573) thorley@learnhotenglish.com

ANSWERS

Answers ENGLISH QUIZ

Mostly “a” = you are international. Mostly “b” = you have some English characteristics. Mostly “c” = you are in fact English. Have you checked your passport recently? Trivia Matching

TRIVIA MATCHING

1A 2G 3B 4C 5H 6J 7I 8K 9D 10E 11F

Finance

CROSSWORD

Financial Director Leigh Dante (00 34 91 549 8523) leigh@learnhotenglish.com Classes Department

UK / US WORDS

(00 34 91 455 0273) classes@learnhotenglish.com

1. Stenographer = typist / 2. Real estate = property / 3. Real estate agency = estate agency 4. Sack lunch = packed lunch / 5. Slice of bacon = rasher of bacon / 6. Stove = cooker / 7. Stoplights = traffic lights / 8. Stall = cubicle

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BUSINESS DIALOGUES

1. I really just wanted to clear up a few things. 2. You are committed to completing thirteen tours during the year. 3. You have to pay back the money when you start making a profit. 4. We don’t want to tie ourselves into anything. 5. Later, this money is recouped against royalties. 6. It comes out at about 200 euros an hour, plus VAT.

CRANK CALLS

Crank call I: We can’t return the CD because we’ve already listened to it, and made a copy of it. Crank call II: The shop assistant can’t find the record because he doesn’t understand the song.

9 WAYS TO SELL SOMETHING IN ENGLISH!

Names matching 1. either; 2. assumption; 3. freebie; 4. ladder; 5. fear; 6. puppy; 7. deadline; 8. scale; 9. distraction 2 Word completion 1. or; 2. delivery; 3. paperwork; 4. free; 5. include; 6. complete; 7. have; 8. protecting; 9. charge; 10. cancel; 11. feature; 12. install; 13. price; 14. sign; 15. where; 16. payments; 17. come 1

WORDSEARCH

Administration Department Subscriptions (9:30-13:00) subs@learnhotenglish.com payments@learnhotenglish.com Credit control and administration 9:00 - 2pm (by e-mail thereafter) Office hours 10am to 6pm (Spanish time)

TYPICAL DIALOGUES

8. Leisure 9. Ceaseless 10. Out 11. Hand 12. Pick 13. Help 14. Advance

15. Rate 16. Reckon 17. Pork 18. Beef 19. Lamb 20. Boil

barcelona@learnhotenglish.com Seville office (Hot English)

FINGERS’ VOCABULARY

Editorial Department

1. Make a suggestion / 2. Keep it a secret 3. Put an end to / 4. Come to an agreement 5. Make a phone call / 6. Take your time 7. Read between the lines / 8. Turn a blind eye

FLUENCY PRACTICE

B: 1. What’s the point of this? 2. Where shall I put it? 3. There’s one over there. 4. This is the best one I’ve seen. 5. Take it off the shelf. C: 1. Where did you go last night? 2. What kind of restaurant was it? 3. How many of you were there? 4. What time did you finish? 5. What did you have to eat? D: 1. I went to _____________ 2. It was a _____________ 3. I had the ________________ 4. I had __________________ 5. We talked about ________________ E: 1. They keep moving me about. 2. She has moved away. 3. She moved in here three months ago. 4. It’s time I moved on. 5. She moved out. 1. One of the speakers likes globalization because it means she can have her Frappuccino at Starbuck’s, she needs what she’s used to, and it makes the world more connected. 2. The other speaker doesn’t like globalization because international companies are just everywhere, she came to Spain to experience Spain, the US is everywhere, and nothing is authentic any more.

What is Hot English? A monthly magazine for improving your English. Real English in genuine contexts. Slang. British English. Practical language. US English. Fun and easy-to-read. Helpful glossaries. Useful expressions. Readers from 16 to 105 years old. From pre-intermediate to advanced (CEF levels A2-C1). Ready-to-use lessons. Fantastic 60-minute audio CD. Teacher’s Notes. Linked to the Skills Booklets and part of the Hot English Method. Great website with free material: www.learnhotenglish.com. All the English you’ll ever need!

Barcelona office (Hot English)

1. The doctor likes the flashing lights and the noises the machines make. 2. The doctor leaves in the end to make a call.

US BAR CHAT

1. Double 2. Challenging 3. Down 4. Circulation 5. To fall 6. A drop 7. Up

Editorial Director Andy Coney (00 34 91 543 3573) andy@learnhotenglish.com

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classes@learnhotenglish.com James Conway assistant editor Vanesa Carosia design Patrick Dempster writer Steve Brown writer Christine Saunders writer Louisa Staines writer Contributors Magnus Jones proof reading Marcie Peters proof reading Natalia Smith proof reading Laurent Guiard French depart. Peter Time proof reading Danielle Ott intern Georgina Brown intern Rayner Taylor intern Vanessa Simmonds writer Petra Bates writer Slim Pickens special intern Nick Hargreaves writer Printing Printerman Audio Production HEP ISSN 1577-7898 Depósito Legal M.14277.2001 September 2021 Published by Hot English Publishing, S.L. C/Extremadura, 21 - 1ª planta, oficina 1, Madrid 28011, Spain Phone: (00 34) 91 549 8523 Fax: (00 34) 672 317 912 info@learnhotenglish.com www.learnhotenglish.com www.learnhotenglish.com Skype: hotenglishgroup www.facebook.com/LearnHotEnglish www.twitter.com/learnhotenglish French material by Hot English: www.lekiosquenumerique.com Cover/magazine images:

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