DQ Top 20 Voulme I by Dataquest

RankingS www.dqindia.com

Vol XXX No 14

•

VeRticalS

•

SegmentS

`100

The Business of Infotech

July 31, 2012

A tough YeAr Exports at 29% growth. Domestic at 9%.

Overall growth down from 26% to 18%.

IT Exports 29% 2011-12

33% 2008-09

22% 2010-11 14% 2009-10

Domestic 23% 2010-11

VOL-I

8% 2009-10

9% 2011-12

RankingS 154 pages including cover

Special Subscription offer on page 146

Lenovo ® recommends Windows® 7.

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Powered by 2nd gen Intel® Core™ processors Passes 8 military-grade tests Built-in innovations like Active Protection System™ and spill-resistant keyboard Boots up in under 10 seconds with RapidBoot Technology

WWW.LENOVO.COM corpsales@lenovo.com This image is a creative representation and not an actual shot. Source: IDC's Asia/Paciﬁc Quarterly PC Tracker, Q1 2012, for shipments in the Jan – Mar 2012 period to businesses of 500 employees or more. © Lenovo 2012. All rights reserved. Lenovo, the Lenovo logo, For Those Who Do, ThinkPad and Active Protection System are trademarks or registered trademarks of Lenovo. Microsoft and Windows are registered trademarks of Microsoft Corporation. Intel, the Intel logo, Intel Inside, Intel Core and Core Inside are trademarks of Intel Corporation in the U.S. and other countries. Lenovo reserves the right to alter product offering REM _ IND _ HPA _ Q1-13 _ 28006 _ DQ and is not responsible for photographic or typographic errors. Product images are just for reference and might not resemble the actual products.

†

THE DQ 20

Contents July 31, 2012

22 OVERVIEW

Enduring Tough Times Just as the Indian IT industry had started showing signs of recovery, the dark clouds of slowdown appear to have comeback. This time though it is the domestic scene that is playing spoilsport. Political instability, policy paralysis and an overall uncertain business environment in the country played havoc with a recovery bound domestic IT industry

Rankings 200 The DQ 20................................................48-80 The DQ 50..............................................82-104 The DQ 200............................................106-151 REGULARS Edit.....................................................14 Inbox....................................................16 Ganesha...............................................20 Last Matter.......................................152

| July 31, 2012

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DATAQUEST | A CyberMedia Publication

THE DQ 20

Rank

Page No.

Rank

Company Name 3i Infotech

Company Name EMC India

Page No. 96

127

Accel Frontline

128

102

Epson India

120

Acer India

145

Euronet

134

Adobe Systems India

119

167

FCS Software

141

199

Aftek

151

115

Financial Technologies India

124

AGC

112

117

Fortune Marketing

124

183

Alco Infotech

145

194

Foursoft

149

153

Aldous Glare Trade & Exports (AGTE)

136

156

Frontier Business Systems

137

103

Allied Digital

121

104

Fujitsu Consulting India

121

120

AMD India

125

109

Gemini

122

APC by Schneider Electric India

Genpact

Apple India

114

Geodesic Information Systems

118

180

Aptech

144

Geometric

115

Aricent Group

188

GIGABYTE Technology

148

Asus India

111

138

GlobalLogic

130

128

Autodesk India

128

Glodyne Technoserve

155

Balaji Solutions

137

119

Google India

125

Bartronics

111

HCL Infosystems

63 58

Birlasoft

116

HCL Technologies

195

Blue Star Infotech

150

Hewlett-Packard India

157

Brocade Communications Systems India

137

Hexaware Technologies

107

CA Technologies India

114

160

Hitachi Data Systems

138

152

Cadence Design Systems

136

Honeywell TSL

111

154

Caltron

136

Huawei India

112

Canon India

100

IBM India

Capgemini India

106

IBS Software

121

146

Checkpoint India

134

ICSA

112

Cisco Systems India

iGate Global Solutions

CMC

107

Infinite Computer Systems

111

CMS Infosystems

110

Infosys Technologies

Cognizant Technology Solutions

Infotech Enterprises

104

122

Commscope Systimax

125

193

Infrasoft Technologies

149

171

Compage Computers

142

Ingram Micro India

Compuage

102

Intel India

137

Comviva

130

143

InterGlobe Technologies

134

Core Education & Technologies

100

Intex Technologies

115

144

Cranes Software International

134

Iris Computers

108

CSC India

107

ITC Infotech India

122

131

Cybage Software

129

197

Jetking Infotrain

150

159

D-Link India

138

Juniper Networks

118

123

Data Care

126

140

Jupiter International

131

139

Datamatics Global Services

131

172

Kale Consultants

142

191

Datamation

149

108

Kingston India

122

200

Dax Networks

151

KPIT Cummins Infosystems

106

Dell India

Lenovo India

Diebold India

119

LG India

115

Dimension Data

106

LGS Global Solutions (Earlier Lanco Global)

119

179

Dion Global Solutions

144

150

Lipi Data Systems

135

184

Elitecore Technologies

145

176

Logitech

143

178

Embee Software

143

Mahindra Satyam

10 | July 31, 2012

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Indian Office: #342, IJMIMA Complex, Raheja Metroplex, Link Road, Malad (west), Mumbai 400 064 Headquarter: 21F, Cangsong Building(South), Tairan Industrial Park, Futian District, Shenzhen, P.R. China Tel: +91 9819821114 (India) +86-755-83636988 (China) Fax: +86-755-83631239 (China) Email: sales@donjin.com

THE DQ 20

Rank

Page No.

Rank

Company Name Mastek

119

Company Name Seagate India

Page No. 110

125

Maxtone Electronics

126

SFO Technologies

114

132

McAfee India

129

101

Sharp India

120

126

Mediaman Infotech

126

182

Siemens PLM

144

187

Mega Compu World

148

Sify

115

186

Megasoft

145

161

Sogo Computers

138

Microsoft India

Sonata Software

104

196

Mindlance

150

Sony India

163

Mindteck

140

Spanco

Mindtree Consulting

113

Steria India

123

MphasiS

118

Subex

124

NCR India

114

SunGard India

118

Neoteric Informatique

107

Supertron Electronics

110

124

Ness Technologies India

126

189

Supreme Technologies

148

135

Netgear

130

100

Swelect Energy Systems

120

Network Appliance India

113

Symantec India

110

NIIT Ltd

108

Synechron Technologies

116

NIIT Technologies

102

Syntel

141

Nucleus Software

131

Take Solutions

118

114

Omnitech Infosolutions

123

158

Tally Solutions

137

OnMobile

120

192

Targus

149

Oracle India

110

Tata Elxsi

122

169

Orient Technologies

141

130

Tata Interactive Systems

128

181

PC Solutions

144

Tata Technologies

Persistent Systems

112

190

Tavant

148

Polaris Software Lab

TCS

164

Polycom

140

TE Connectivity

113

142

Precision infomatic

131

Tech Mahindra

Prithvi Solutions

108

105

Techcom

121

Quest Global

116

166

Tera Software

140

174

Quick Heal Technologies

142

Texas Instruments

129

R Systems International

128

198

Thinksoft Global

150

162

Ramco Systems

138

149

Toshiba

135

Rashi Peripherals

106

TPV Technologies

107

133

Red Hat India

129

134

Transcend

129

Redington

Tulip Telecom

121

Ricoh India

125

165

TVS Electronics

140

136

Rittal

130

Vakrangee

108

Rolta India

151

Value Point Systems

136

148

Roop Technologies

135

185

Visesh Infotecnics

145

RP Infosystems

177

Vmware

143

147

RS Software

135

175

WeP Peripherals

143

Sai Infosystems

106

111

Western Digital

123

Samsung India

Wipro

170

Sandisk

141

Xenitis Infotech

116

SAP India

Xerox India

113

Sapient India

113

173

Zenith Computers

142

168

SAS India

141

Zensar Technologies

112

Sasken Communication Technologies

123

116

Zicom Electronic Security Systems

124

Savex Computers

Zylog Systems

12 | July 31, 2012

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edit

Vol XXX No 14

July 31, 2012

EDITORIAL GROUP EDITOR: Ibrahim Ahmad EDITOR: Ed Nair EXECUTIVE EDITOR: Atreyee Ganguly, Shweta Verma ASSOCIATE EDITOR: Shrikanth G (Chennai) SR ASST EDITOR: Shobha Sivakumar ASST EDITOR: Onkar Sharma, Rukhsar Saleem (Gurgaon) SR CORRESPONDENT: Shilpa Shanbhag (Mumbai) CORRESPONDENT: Inder Kumar SUB EDITOR: Charu, Ruchika Goel ASST MANAGER DESIGN: Bhagbat Pattnayak, Harnek Singh, Pramod S Rawat Cover Design: Pramod S Rawat

EDITORIAL ADVISOR: Prasanto Kumar Roy

BUSINESS CORPORATE HEAD of SALES & MARKETING: Satish Gupta (satishg@cybermedia.co.in) MARKETING: Manish Uniyal (Mgr Audience), Gulnar Oberoi (Asst Mgr Mktg), Niketa Chauhan (Exec Mktg), Arvind Razdan (Exec Mktg) DELHI/NCR Amresh Mishra (Asst Mgr Sales), Ratul Mallik (Exec Sales) BeNGALuRu Venkatesh L (Mgr Sales) T Roshan Sahadevan (Mgr Sales), Pradeep Kumar (Exec Sales) MUMBAI Sana Khan (Asst Mgr Sales), Meenakshi Madan (Asst Mgr Sales) PUNE Sunay Choudhury (Mgr Sales) CHENNAI Jayan A (Exec Sales) KOLKATA Sandeep Roy Chowdhuri (Sr Mgr Sales) Hyderabad Srinivas S (Asst Admin) INTERNATIONAL Vikas Monga (Mgr Sales)

OPERATIONS GENERAL MANAGER: CP Kalra SR MANAGER: Anuj Sharma MANAGER: Debabratta Joshi

SHARED SERVICES ASSOCIATE VP: Manish Verma PRINT SERVICES: T Srirengan (GM) CIRCULATION & SUBSCRIPTION: C Ramachandra (Sr Mgr), Sudhir Arora (Sr Mgr), Jagdeep Khanna (Mgr), Raghavendra S (Mgr), Raju Salve (Asst Mgr), Srinivas Gangula (Sr Exec), Bhawani Singh Rajawat (Asst Mgr) AUDIENCE SERVICING: Sarita Shridhar (Mgr) Press Coordinator: Harak Singh (Exec)

www.dqindia.com 14 | July 31, 2012

Ibrahim Ahmad

Dear Mr Manmohan Singh

ibrahima@cybermedia.co.in

his is my first letter to you. The two previous ones, written in the last 2 months or so, were not addressed to you, but talked about Indian IT industry’s expectations from you, as the prime minister cum finance minister. I am now writing a letter to you because I have some data (gathered in the process of the mammoth Dataquest Top20 Annual Survey of Indian IT sector) to seek your urgent attention regarding the health of Indian IT industry. Obviously, my letter will make sense only if you believe and agree, like most of the new generation of Indians, that IT is a key component of our national infrastructure. Sir, I understand that for India and similar developing nations a GDP growth of 7% plus is considered to be great, and for many of the developed nations a 1-2% growth is commendable. But Indian IT industry has been growing in leaps and bounds—24% in FY08, 18% in FY09, 8% in FY10 which bounced back to 26% in FY11. After such a solid comeback in FY11, the industry has again taken a plunge in FY12—18%. For your information, it is the domestic market’s poor performance in FY12 that pulled the overall industry growth down. From 23% in FY11, domestic market growth slipped to 9% last year. Perhaps for the first time in several years. Sir, my appeal to you is basically with the objective of getting the Indian IT industry back on high growth track, but I am sure you know that the beneficiaries will be the people of India too. Today IT in India is bringing about sweeping changes in governance, business and society. A school teacher does not have to take a day off, and waste it, just to book a train ticket. He books it online. A customer support engineer does not have to run around from one customer site to another, but solves problems remotely. A ‘save trees’ campaigner gathers thousands for the cause using Google and Facebook. IT is changing people’s lives. Besides this, just consider the millions of new job opportunities it has created. Let me give you another interesting piece of information. India’s IT exports, a big chunk of which goes to the US, has grown from 14% in FY10 to 22% in FY11 and almost 29% this fiscal. Your good friend President Obama in Washington DC, who starts opposing outsourcing just before elections, is actually quietly supporting American companies to remain competitive. Sir, this is what we need from you too. We know that you too know what is needed to revive India and get it back on the growth track. Growth that will be inclusive and not leave any section of the society behind. There is often an allegation of being slow and indecisive against you and your government. We want you to prove them wrong. We hope that under your direct command the reform measures will be quickly taken, pending projects will get a green signal, decision making will be faster. That is what we need to get the nation and then the domestic market going. The industry will be more than very happy to do whatever it can in this direction.

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INBOX

India’s E-Commerce Story/62

Data Leaks: The Nightmare Continues/52

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ArE SMBs rEADy To oUTSoUrcE?

JULY 15, 2012

DATAQUEST

Vol XXX No 13

`50

The Business of Infotech

July 15, 2012

Speed to market

Scalability

Cost cutting

BYOD IT Disaster management infrastructure

IT consumerization

Mobile workforce

Data security

Variablization Customer experience

Digital marketing

Accessibility

Cloud

Virtualization

JUly 15, 2012

Are SMBs

SaaS

Ready to Outsource? 94 pages including cover

Special Subscription offer on page 86

The 2G Resale: A Few Roadblocks

This is with reference to your article ‘The 2G Resale: A Few Roadblocks’ (Dataquest, July 15, 2012). This article is like a revelation of the eauctioning process of 2G resale and 3G. Although the method brought out an appreciable process for 3G, there were few anomalies which need to be reviewed. Working out on these loopholes will ultimately benefit not only the exchequer but would also improve telecom penetration. Overall, it was a knowledgeable article providing all the key insights.

Vani Sally, Gurgaon

E-Commerce: Dead End...No Way!

This is with reference to your article ‘Dead End...No Way!’ (Dataquest, July 15, 2012). I appreciate the author’s efforts of coming up with the real scenario of the e-commerce market in India. This market is quite at a early stage when compared to the global model. For this market to gain momentum, focus should be on cash on delivery model as India is a vibrant cash economy. There should send your feedback FOR US to serve you better... For subscription related issues, contact us at

rsedqindia@cybermedia.co.in You can also write to Reader Service Executive, DATAQUEST, Cyber House, B-35 Sector 32, Gurgaon-122 001, Haryana Fax: 91-124-2380694

16 | July 31, 2012

also be a combined effort from the government and the industry sector boosting e-commerce via widening its customer base. Government should also be lenient towards e-commerce companies which are highly undercapitalized.

der-developed regions. But we need to scale up the quality and design capabilities before we can really compete with China.

Are SMBs Ready to Outsource?

This is with reference to your article ‘Transforming Your Data Centers’ (Dataquest, June 15, 2012). Keeping in view the rising environmental issues, there is immediate need for transforming our data centers. And only a foolproof virtualized data center can only deliver cost-savings, efficiency, increased productivity, high availability, and disaster recovery. I really appreciate the author’s efforts of coming up with such key facts of a fool-proof virtualized data center.

Vanshia Pachnanda, Mumbai

Sushil Khanna, Kolkata

Puneet Sareen, New Delhi

This is with reference to your article ‘Are SMBs Ready to Outsource?’ (Dataquest, July 15, 2012). I completely agree that Indian SMBs are playing with technology like never before. Even the expert opinions are also indicating that there is growing affinity towards technology adoption in SMBs. IT spendings are going up in India and a huge chunk of this is coming from the SMB space, surging at a rate of 15% per year and is estimated to reach $15 bn by 2015. Your story (Dataquest, July 15) was very informative and an eye opener for SMBs. Though clearly understanding the value proposition of outsourcing, enterprises still shy away for security and other reasons. The story is an eye-opener, a guide, sort of, to how to grab the opportunities provided by newer technologies and stsat on the road to outsourcing.

Agastya, via Email

Your cover story (Dataquest, July 15) was a pleasure to read. And very very helpful for small business fighting with the high costs involved in running a business. Outsourcing is not scary. It brings in specialization at far lower costs and without the headache and effort of hiring and training. Plus the speed of delivery. Looking forward to reading more such stories.

Shashi Shekhar Pandey, manager marketing, Aricent Group, via Email

Transforming Your Data Centers

Make in India

This is with reference to your article ‘Make in India’ (Dataquest, June 30, 2012). I must say that the article was well-written, with much focus on what needs to be done to provide the required policy impetus and the immediate crises gripping the industry. We actually need to develop a comprehensive strategy that not only addresses the infrastructural issues but also encompasses the other areas related to policies and procedures. The cost of power, cost of land as well as the challenges of acquiring land are some of the other critical issues that need attention.

Maneet Singh, Bengaluru

Juhi, via Email

Manufacturing is the Only Way Out

This is with reference to an editorial ‘Manufacturing is the Only Way Out’ (Dataquest, June 30, 2012). The editorial makes a lot of sense. In fact, we can have the similar cost advantage that China has, if we focus on setting manufacturing facilities in smaller towns and unvisit www.dqindia.com

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INBOX

Advertisement Index Adv.

Web

Airtel Buisness

www.airtel.in

APC India Pvt Ltd

www.schneider-electric.co.in

Checkpoint

www.checkpoint.com

Cubix

www.cubixindia.com

127

Cyberfuteristic

www.go4hosting.com

109

D Link

www.dlink.co.in

Delta

www.deltaelectronicsindia.com

Donjin

www.donjin.com

Eaton

www.eaton.in

Exide

www.exide4u.com

Finolex

www.finolex.com

Fortinet

www.fortinet.com

Fujitsu

www.fujitsu.com/.in

Gartner

www.gartner.com

Golgotia

www.galgotiacollege.edu

Grapecity

www.grapecity.com

HCL Infosystem

www.hclinfosystems.in

Hitachi Data Systems India P Ltd

www.hitachi.co.in

www.hp.com

Huawei Enterprise

www.huawei.com

IBM

www.ibm.com

Lenovo

www.lenovo.com

Mindlance

www.mindlance.com

Molex

www.molex.com

NEC

www.necindia.in

Nulcon

www.nullcon.com

Oracle

www.oracle.com

Panasonic

www.panasonic.co.in

22,47,27

Patel India

www.patelindia.co.in

Qualcom

www.qualcomm.co.in

Radington India Ltd

www.redingtonindia.com

60,61

Rittal India

www.rimatrix5.com

34,35

Safenet

www.safent-inc.com

Sai Infosystems

www.saicare.com

Shyam Networks

www.shyamnetworks.com

Sigmabyte

www.sigma-byte.com

Smartlink

www.digilink.in

Socomec UPS India

www.socomec-ups.co.in

Tulip

www.tulip.net

Western Digital

www.wdc.com

Wipro

www.wipro.in

18 | July 31, 2012

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Page No

43 103

7 75 24,25

9,13,45

IFC 101

IBC

57 1-3,40,42

DATAQUEST | A CyberMedia Publication

ganesha

The Art of Growth Management DR GANESH NATARAJAN

Unlike recent exaggerated pronouncements around the single-digit growth of the economy, 2012 may be the best year to reinforce skills and deliver maximum value to the team and the organization!

The author is CEO of Zensar Technologies and member of the chairmen’s council of Nasscom. He can be reached at maildqindia@cybermedia.co.in

he tendency to downplay the growth prospects of the Indian IT industry in 2012 seems to have become the favorite sound byte for some IT CEOs, not just because these comments find a willing ear amidst the cassandras that are lurking in the woodwork everywhere, but also because it sets a general platform of pessimism about the industry on which good corporate news is seen as an exception rather than the norm. There is no doubt that all economies are passing through difficult times, but for an industry which offers the clear opportunity for customers to improve the value they derive from the information resource, surely recent pronouncements of single-digit growth are a trifle exaggerated! As the first quarter of the new fiscal comes to an end and industry watchers wait for Infy and TCS to lead the results announcements on the 12th of July, a slew of bad news—pay cuts for senior management, weaknesses of order pipelines, postponement of campus joining, and lower-than-expected salary increases, have been regularly hitting the papers and the TV channels. The bad external news surrounding beacons JP Morgan and Barclays has also sent shock waves through the financial services industry. But in my meetings with customers in UK and Europe at the end of the quarter and earlier interactions in the USA, Japan, Asia, and the Middle East, nothing pointed to serious alarm. Customers and prospects continue to discuss their plans for foundation and edge technology investments and the excitement about cloud, mobility, enterprise social media, and big data is palpable. Transformational projects may get pushed back to better economic times in Europe and beyond the anticipated election rhetoric in the US, but there does not seem to be any 20 | July 31, 2012

Many of us are using this period of tentativeness to improve our customer value propositions and focus on areas which will have maximum impact and tweak the productivity levels general spending cut in most large IT user firms—at least not yet! To repeat the old cliché ‘a crisis is too good to waste’ and many of us are using this period of tentativeness to improve our customer value propositions, focus our marketing spend in areas which will have maximum impact and tweak the productivity levels to ensure that all aspects of managing and delivering projects are optimized. For the C suite in IT companies, this is a good time to iron out the chinks in the operating fabric of the firm and for the three million and more young people in the industry, 2012 may be the best year to reinforce skills and deliver maximum value to the team and the organization! In these times of fear, uncertainty, and doubt, one welcome development has been the unanimous decision by the Nasscom Executive Council to extend the term of incumbent president, Som Mittal to the end of 2014. Som has demonstrated strong leadership of the industry and has built a robust foundation for many of the new initiatives of Nasscom. Through its activities in India and abroad, Nasscom has earned the right to be labeled the ‘single voice of the industry’ and Som has been the embodiment of that voice. There is confidence that he and his team will lead the industry well through the difficult months that lie ahead!

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OVERVIEW

The DQ 200: Over the Years Total Revenue in ` crore

444,440

384,250

Growth %

29,162

High > 31% Above Average 20-30% Average 10-19% Below Average <10%

24,854

2009-10

2010-11

Top 20

2011-12

Next 30

Rest 150

Redington

HCL Infosystems

Ingram Micro India 10,547

8,891

IBM India

Oracle India

Cisco Systems

Dell India

SAP India

Intel India 6,406

Mahindra 6,396 Satyam

Samsung 5,492

Tech Mahindra 5,490

Microsoft 5,418

31%

18%

-11%

21%

13%

33%

24%

149%

15%

294%

22 | July 31, 2012

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iGate

4,823

HCL Technologies

36%

6,866

Hewlett-Packard India

20%

8,662

Cognizant Technology Solutions

9,558

Wipro

20%

10,754

Infosys Technologies

32%

10,938

TCS

18,500

Revenues are in ` crore

15,413

29,803

31.195

43,794

307,126

DATAQUEST | A CyberMedia Publication

OVERVIEW

n FY11, the IT industry had just started recovering from the jolt of the 2008-09 economic recession. After witnessing a rapid downslide from 24% growth in FY08 to 18% in FY09 to 8% in FY10, the combined revenues of DQ Top20 companies moved up North, growing at an encouraging 26% in FY11. Things seemed to be falling in place again. But before the industry could start celebrating the turnaround, it was hit yet again. This time, however, the uncertainties in the domestic market were to be blamed. With the entire country reeling under pressures of ever increasing inflation, rapid currency devaluation and shrinking GDP, the IT industry couldn’t have remained unaffected. The growth slipped down from 26% in FY11 to 18% in FY12. Given the battered state of the global economy, this may not appear alarming, but a closer look at the data collected in the DQ Top 20 survey reveals some interesting facts. 26 | July 31, 2012

Despite the continuing sluggishness of the global economy, IT exports from India have been growing steadily. According to the DQ Top 20 survey, India’s IT exports have grown from 14% in FY10 to 22% in FY11 and almost 29% this fiscal. This certainly demonstrates the resilience of the Indian IT industry and its ability to hold its own despite a turbulent world market. However, it is the domestic market that is actually posing as a cause for concern. From the Top 20 companies that represent 66% of the industry, the overall growth rate of the domestic IT industry has shown a massive decline this year, dropping from 23% in FY11 to a single digit rate of 9%. Clearly, the current economic situation in the country seems to have taken its toll. Market indicators go on to spell a further gloom in the coming months. Though no one is claiming an absolute decline, but for an industry that was used to growing at 30-40% even coming down to single digits would be quite a setback.

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DATAQUEST | A CyberMedia Publication

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OVERVIEW

Domestic Revenues: Sliding Down 25

Guiding Principles For DQ Top 20

9 8

0 2008-09

2009-10

2010-11

2011-12

% Growth

IT Exports: Steady Rise 35 33 29

30 25 22

20 15

10 5 0 2007-08

2008-09

2009-10

2010-11

2011-12

% Growth

The Speed Breakers

A continuing global economic recession, eurozone crisis, sovereign debt crisis and India’s own policy paralysis—the industry has been hit from multiple fronts. With elections in the US round the corner, % Growth Indian IT companies also had to battle the rising dissent against outsourcing and tightening of visa norms. The sentiment in the Indian market was at its lowest ebb and there was an overall mood of caution and concern all around. Most large enterprises slashed down on their IT spending and refrained from taking new tech initiatives. This 28 | July 31, 2012

n The company revenues have been taken for the period 1 April 2011 to 31 March 2012. Though different companies have different financial years, we have taken April-March revenue for each company to maintain uniformity. n Revenues of IT services companies do not include their BPO revenues. However, we have included BPO manpower in total number of employees, in most cases. Even in graphs showing overall revenue share across geographies or verticals, we have included the BPO revenues. n For companies headquartered in India or for companies that had their first delivery center in India, even if they are headquartered outside India, we have taken the entire IT revenue; for companies that do business in India, we have taken the entire India IT revenue; for other non-Indian companies which export out of India, we have taken only the revenue generated by the Indian legal entity. That holds true for captive units as well. n For all conversion purposes, we have taken an average of the conversion rates across 12 months: $1=``48. For companies that have filled our form in Indian rupees or those listed in India, we have taken their rupee revenue figures irrespective of the currency exchange rate they have used. For others, we have converted to Indian rupees. n In case of companies that have not provided us with revenues, we have done our own estimates. For domestic business, we have used sources like distributors, channel partners, SIs, customers and competitors to get unit shipments and average selling value to estimate the revenue. For export services, we have based it on average headcount and average salary, taking into account factors such as the type of work and type of services. n In case of non-Indian companies that have their development/delivery centers, we have added their India sales revenue to the export revenue and have presented the total figure. n While many companies responded to the questionnaire sent out us, many others shared information informally over one-on-one interactions. However, there were a few companies that refused to share any information with us; in such cases, information has been gathered and revenues estimated from secondary sources. n We have included enterprise data connectivity services revenues in companies that provide end to end services including integration and managed services n We have included mobile phone distribution revenues in case of distributors but have not considered the pure phone vendors in the ranking. n We have also included the revenues of smart phones (for companies like Samsung and Apple) this time considering the growing usage of smart devices and their significance as IT products. Disclaimer: While the Dataquest team has taken utmost care to stick to these principles, there may be instances, where we may not have succeeded in following these principles—say being able to deduct BPO or telecom revenue—completely. Also, though we have tried to be as comprehensive as possible, we might have inadvertently left out few companies from the DQ 200 list. Any suggestions on this would be most welcome.

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DATAQUEST | A CyberMedia Publication

OVERVIEW

Top 20 Over the Years 292,962

Growth in % 247,808

183,621

42%

198,017

156,225 126,066

26% 24% 20

18%

8% 0

2007

2008

2009

2010

2011

2012

obviously had a negative impact on the revenues of IT companies. Among the companies that were severely affected, the prominent ones include HP that fell from 30% growth in FY11 to 7% in FY12, IBM came down from 14% to 9%, Dell declined from 34% to 13% and Cisco dropped from 35% to 9%. To further add to the woes, in the second half of the year, the component market was badly hit due to the Thai floods and increase in currency fluctuations. Companies like Intel and LG India particularly had a tough time sustaining growth and were severely affected by the slump. While Intel still managed to inch up by 5%, LG India had to face a marginal dip in revenues. Following in line with the trend, the performance of large distributors like Redington and Ingram Micro was also curtailed due to long decision making cycles and the scarcity of demand from large enterprises including the government. While Redington’s growth decreased from 32% in FY11 to 30 | July 31, 2012

2007

2008

2009

2010

2011

2012

18% in FY12, Ingram Micro faced a huge downfall from 35% to 8%. In order to revive the momentum of the industry, the government should have taken pro-active measures to reduce uncertainties in the market and provide the necessary stimuli for growth. On the contrary, the government continued to grapple with its own set of political challenges. Crippled by a series of scams, corruption in high offices and compulsions of coalition politics, the government almost went into hibernation. The focus shifted from governance and reforms to dousing fires and appeasing allies. Leadership and action gave way to indecisiveness and policy paralysis. The country’s fragile economic environment thus dented the IT industry’s growth. A large chunk of IT companies that were focused on the domestic sector had to face setbacks. Slow decision-making and delays in government projects weighed heavily on their revenues.

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DATAQUEST | A CyberMedia Publication

OVERVIEW

The Big Downslide 30

7 14

IBM

9 32

Redington

18 2

HCL Infosystems

-11 35

Ingram Micro

8 26

Oracle

21 35

Cisco

9 34

Dell -15

-10

-5

A continuing global economic recession, eurozone crisis, sovereign debt crisis and India’s own policy paralysis—the industry has been hit from multiple fronts

13 0

Growth % 2010-11

Growth % 2011-12

Important policy matters remained unresolved with the government being unable to provide any road map on issues related to direct taxes, goods and services tax and SEZs. The government’s inability to pursue the development agenda also shook investor confidence.

Against all Odds Companies where growth rates showed a massive dip

Distribution of Growth Total 200 companies 1

150

132

47 6

6 2010 32 | July 31, 2012

38 24 4 17 1 2011

2 23 2012

Triple Digit Double Digit Single Digit Zero Negative NA

Despite this rough weather, the industry had its reasons to cheer about. The double-digit growth of Indian IT despite all odds is admirable, to say the least. Among the most noteworthy success stories has been Cognizant, which has been steadily climbing the Top 20 ladder. The company continued its ride and moved up another rank from #5 to #4, growing at a healthy 36%. Effective leadership, sound business strategies, innovation and balanced portfolios—the high growth companies had their own secret recipes for success. Some of the companies that recorded stupendous growth this time include iGate at 294% (due to the Patni merger), Genpact at 108% (due to the Headstrong integration), Samsung at 149% and Google at about 80%. While Samsung hugely benefited from its focus on smartphones, Google India rode on the rising cloud wave among enterprises. This was also a period of consolidation as a number of companies went for M&As, taking the inorganic growth path. The biggest among them being iGate’s acquisition of Patni. A step towards CEO Phaneesh Murthy’s dream of entering the billion dollar club, the deal has already helped the company enter the DQ Top 20 list. Acquisitions also formed a key part of Genpact’s growth strategy as it doubled in size with a series of takeovers including Symphony Marketing Services, Empower Research and Headstrong.

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DATAQUEST | A CyberMedia Publication

OVERVIEW

LEADERSPEAK What did the top leaders have to say about the state of the Indian IT industry during the year...

“I would call the last 12 months as slow time in India, For IT, it’s been a double whammy—economy slowing down coupled with currency fluctuation has impacted the business for everyone” —Neelam Dhawan MD, HP India

“As a consequence of the scam-infested political scene, decision-making ebbed out. This surely had an adverse impact on the industry. Regardless, I would call FY 2012 a watershed year” —Vijay Thadani CEO, NIIT Limited

“India is a market with huge opportunity... but what affects it is the volatility in the environment. Businesses will have to work towards creating new markets” —Bhaskar Pramanik chairman, Microsoft India

“Government projects are not responding well... Inflation and non-direction of government decisions is impacting our business as well” —K Jaishankar MD, Ingram Micro India

“On the public sector front, we have seen a lot of slowdown...We consciously made the decision to shift to a balanced portfolio which has helped us to grow and combat the shocks witnessed in any of the verticals” —Naresh Wadhwa, president & country manager, CISCO Systems India DATAQUEST | A CyberMedia Publication

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July 31, 2012 | 33

OVERVIEW

“In my view, 2011 was a year of simplified IT solutions, since major thrust industry-wide was at offering end-to-end solutions in the enterprise IT space” —Sandeep Mathur, MD, Oracle India

“Unsound market scenario predicts tough times. Nonetheless, opportunities in new markets like Middle East and Africa seem good options” —Dr. Ganesh Natarajan vice chairman & MD, Zensar Technologies

“The global demand environment continues to be challenging as customers are cautious in their IT spending...” —Krishnakumar Natarajan CEO & managing director, MindTree

“During the first half of 2011, global economic issues impacted the banking segment which led to more emphasis on cost reduction” Prashant Ranade CEO and president, Syntel

“Broadly, it was a difficult year. Though the first half was on-track, but during the second half, the forex fluctuations and Thailand floods threw the complete economy out of gear” —Paras Shah CEO, Neoteric Infomatique Ltd

“Last year was the toughest year owing to the slowdown and it even affected the topline. The printer and peripherals segment remained flat” Dr.Alok Bharadwaj senior vice president, Canon India 36 | July 31, 2012

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DATAQUEST | A CyberMedia Publication

OVERVIEW

Highest Growth Companies 2012 Figures in %

iGate Global Solutions

294

Techcom

188

Samsung India

149 127

Mindlance Genpact

108

Datamatics Global Services

Google India D-Link

Tera Software

VMware

AGC Networks

Zensar Technologies

Despite the rough weather, the industry had its reasons to cheer. The double-digit growth of Indian IT despite all odds is admirable...

Some of the other companies tried to weather the storm by tapping growth opportunities in emerging markets and new product segments.

Signs of Change

In FY11, we had pointed out a big change that the industry was going through—a change in leadership. The Top 20 companies had led the change with TCS, Cognizant, HCL Technologies, HCL Infosystems, Microsoft India and Infosys all going for leadership change. In many cases, there was a generational shift as many went for young leaders in their 30s and 40s. This year also brought about change, albeit in a different way. IT companies continued to revamp their existing structures and realign their business models with new market realities. Hot tech areas such as virtualization, big data, storage, enterprise mobility and security ruled the market and brought in new hope. Another significant change that we have observed over the years is the steady rise in importance of the domestic sector. A number of top IT service companies for whom exports were the mainstay have now got serious on the domestic front. With numerous e-governance projects and other tech-oriented welfare initiatives in the pipeline, 38 | July 31, 2012

many are looking at tapping the government sector also in a big way. Although the dependence on the US market continues to be high, a large number of IT companies have had initial success with European and APAC clients. Leading the way this year was TCS as it won its first ever billion-pound contract (refer profile) and was ranked among the top five employers in the United Kingdom. A symbolic achievement, not just for the company, but for India Inc. All these developments, in a way, indicate at emerging signs of maturity. The Indian IT industry seems to have come of age. With diversification of portfolios, expansion of business and strengthening of existing structures, the IT industry is surely on a much firmer footing today. The industry has also increased its contribution to the country’s economy from 1.2% of GDP to 7.5% over the last few years. The share of exports has grown almost five times and Indian IT is recognized as one of the largest generators of employment in the country, not to talk of the significant role it has played in establishing brand India, Inc in the world market. It is now up to the government to take definitive steps to prevent this flagship industry from losing its sheen. n

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DATAQUEST | A CyberMedia Publication

RANKINGS

RANK 2010-11

RANK 2011-12

1 2

Revenue (`crore) 2011-12

Revenue (`crore) Revenue (`crore) 2010-11 2009-10

Growth (%) 2011-12

Growth (%) 2010-11

Growth (%) 2009-10

26,576

21,355

24,899

21,949

29,162

21,393

15,646

Neelam Dhawan

24,854

23,227

17,831

Vineet Nayar

18,500

14,111

10,983

IBM India

Shanker Annaswamy

15,413

14,132

12,388

Redington

PS Neogi, EH Kasturi Rangan

10,938

9,274

7,024

HCL Infosystems

Harsh Chitale

10,754

12,137

11,956

-11

-4 -6

COMPANY

CEO

TCS

N Chandrasekaran

43,794

33,112

Infosys Technologies

SD Shibulal

31,195

25,997

Wipro

TK Kurien

29,803

Cognizant Technology Solutions

Francisco D’ Souza

Hewlett-Packard India

HCL Technologies

10 8 9

Ingram Micro India

K Jaishankar

10,547

9,766

7,234

Oracle India

Sandeep Mathur

9,208

7,934

6,321

Cisco Systems India

Naresh Wadhwa

8,891

8,157

6,057

-1

Dell India

Ganesh Lakshminarayanan

8,662

7,666

5,709

SAP India

Peter Gartenberg

6,866

5,146

3,924

Intel India

Debjani Gosh

6,406

6,108

5,160

Mahindra Satyam

CP Gurnani

6,396

5,145

5,084

-1

Samsung India

Ranjit Yadav

5,842

2,208

1,664

165

Tech Mahindra

Vineet Nayyar

5,490

5,140

4,625

Microsoft India

Bhaskar Pramanik

5,418

4,711

3,910

iGate Global Solutions

Phaneesh Murthy

4,823

1,223

993

294

APC by Schneider Electric India

Shrinivas Chebbi

4,790

3,990

2,260

-1

MphasiS

Ganesh Ayyar

4,561

4,498

3,920

Lenovo India

Amar Babu

4,152

3,566

2,396

Capgemini India

Aruna Jayanthi

3,830

3,140

2,448

Acer India

WS Mukund

3,591

3,421

2,749

Savex Computers

Anil Jaggasia

2,972

1,916

1,166

Aricent Group

Sudip Nandy

2,928

2,688

2,303

CSC India

Brian J Manning

2,833

2,361

2,018

-5

Syntel

Prashant Ranade

2,726

2,178

1,712

Tulip Telecom

Col HS Bedi

2,705

2,351

1,966

Glodyne Technoserve

Annand Sarnaaik

2,652

1,752

721

143

Zylog Systems

Sudarshan Venkatraman

2,272

1,916

980

Sony India

Kenichiro Hibi

2,210

1,504

944

Polaris Financial Technology

Arun Jain

2,052

1,586

1,349

-2

Mindtree Consulting

KK Natarajan

1,905

1,509

1,296

Texas Instruments

Biswadip Mitra

1,872

1,572

1,082

Spanco

Kapil Puri

1,869

1,478

1,183

Rolta India

Kamal K Singh

1,860

1,741

1,454

Zensar Technologies

Ganesh Natarajan

1,782

1,138

952

EMC India

Rajesh Janey

1,766

1,351

1,110

RP Infosystems

Kaustuv Ray

1,727

1,388

936

3i Infotech

Madhivanan Balakrishnan

1,681

2,570

2,448

-35

Genpact

NV Tyagarajan

1,673

805

844

108

-5

-6

Tata Technologies

Patrick McGoldrick

1,670

1,256

1,087

-11

40 | July 31, 2012

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DATAQUEST | A CyberMedia Publication

RANKINGS

RANK 2010-11

RANK 2011-12

62 50

Revenue (`crore) 2011-12

Revenue (`crore) Revenue (`crore) 2010-11 2009-10

Growth (%) 2011-12

Growth (%) 2010-11

Growth (%) 2009-10

846

944

1,414

1,088

1,576

1,231

912

-6

P Srikar Reddy

1,568

1,392

1,384

-13

Infotech Enterprises

BVR Mohan Reddy

1,553

1,188

953

Sai Infosystems

Sunil Kakkad

1,548

1,137

792

Rashi Peripherals

Suresh Pansari

1,502

1,098

838

KPIT Cummins Infosystems

Kishor Patil

1,500

1,023

732

-8

Dimension Data

Kiran Bhagwanani

1,486

1,259

1,067

CMC

R Ramanan

1,467

1,081

Hexaware Technologies

Atul Nishar

1,450

1,055

1,038

-5

TPV Technologies

Mukesh Gupta

1,440

1,200

800

-28

Neoteric Informatique

Paras Shah

1,400

1,135

945

Vakrangee Software

Dinesh Nandwana

1,358

890

428

108

Iris Computers

Sanjiv Krishen

1,269

965

961

NIIT Ltd

Vijay Thadani

1,260

1,248

1,123

Prithvi Solutions

Vuppalapati Satish Kumar

1,230

1,559

1,905

-21

-18

-4

Symantec India

Anand Naik

1,218

870

810

CMS Infosystems

Rajiv Kaul

1,203

912

720

Seagate India

Rajesh Khurana

1,200

1,006

980

155

Supertron Electronics

VK Bhandari

1,189

1,109

927

Asus India

Albert Tung

1,100

820

499

Bartronics

Sudhir Rao

1,082

888

817

Infinite Computer Systems

Upiader Zutshi

1,056

883

664

Honeywell TSL

Krishna Mikkilineni

1,001

910

841

-16

Persistent Systems

Anand Deshpande

1,000

776

601

AGC Networks

SK Jha

998

590

Huawei India

Cai Liquim

991

876

441

ICSA

G Bala Reddy

968

1,403

1,237

-31

TE Connectivity

V Raja

960

730

562

Xerox India

Rajat Jain

920

840

571

-15

Sapient India

Karandeep Singh

912

736

624

NetApp India

Anil Valluri

905

624

377

Apple India

Manish Dhir

882

720

476

NCR India

Jaivinder Singh Gill

850

680

513

SFO Technologies

N Jehangir

840

804

577

CA Technologies India

Sunil Manglore

814

722

642

Geometric

Manu Parpia

808

621

512

-14

Intex Technologies

Narendra Bansal

779

733

593

Sify Technologies

Raju Vegesna

774

689

671

LG India

Soon Kwon

765

766

650

Xenitis Infotech

Santanu Ghosh

750

950

880

-21

-15

110

Synechron Technologies

Faisal Husain

738

509

337

COMPANY

CEO

Core Education & Technologies

Sanjeev Mansotra

1,638

1,091

Canon India

Kevin Kobayashi

1,636

1,322

Compuage India

Atul H Mehta

1,598

NIIT Technologies

Arvind Thakur

Sonata Software

61 64 51

42 | July 31, 2012

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DATAQUEST | A CyberMedia Publication

RANKINGS

RANK 2010-11

RANK 2011-12

109 90

Revenue (`crore) 2011-12

Revenue (`crore) Revenue (`crore) 2010-11 2009-10

Growth (%) 2011-12

Growth (%) 2010-11

Growth (%) 2009-10

422

617

506

366

717

671

486

-1

Atul Sareen and Akila Krishnakumar

711

569

Ravi Chauhan

683

610

550

LGS Global Solutions (Earlier Lanco Global)

Rao Karusala

670

467

382

Mastek

Sudhakar Ram

664

621

771

-19

-23

Adobe Systems India

Umang Bedi

650

600

482

107

Diebold India

Naresh Hosangady

645

516

423

13 22

COMPANY

CEO

QuEST Global Services

Ajit Prabhu

721

515

Birlasoft

Shan Bala

720

693

112

Take Solutions

Ram Yeleswarapu

719

Geodesic Information Systems

Kiran Kulkarni

102

SunGard Technology India

Juniper Networks

116

100

108

OnMobile

Arvind Rao

638

537

452

100

Swelect Energy Systems

R Chellappan

630

535

480

114

101

Sharp Business Systems India

Sunil K Sinha

620

500

400

161

111

102

Epson India

Toshiyuki Kasai

604

506

400

103

Allied Digital

Nitin D Shah

598

715

673

-16

118

104

Fujitsu Consulting India

Rajeev Gupta

592

481

323

172

105

Techcom

Amit Kumar Kedia

590

205

157

188

113

106

IBS Software

Rajiv Shah

577

502

372

107

ITC Infotech India

B Sumant

566

426

245

119

108

Kingston India

Vishal Parekh

558

453

330

109

Gemini Communications

Ram Kumar

545

550

346

-1

123

110

Tata Elxsi

Madhukar Dev

539

416

388

-7

122

111

Western Digital India

Khwaja Saifuddin

526

431

171

152

103

112

Sasken Communication Technologies

Rajiv C Mody

520

546

574

-5

-17

115

113

Steria India

Mukesh Aghi

516

499

468

-30

132

114

Omnitech Infosolutions

Atul Hemani

504

347

216

124

115

Financial Technologies India

Jignesh Shah

501

406

339

-47

131

116

Zicom Electronic Security Systems

Anand Swaminathan

484

373

528

-30

128

117

Fortune Marketing

Manoj Gupta

480

381

327

117

118

Subex Systems

Subash Menon

477

482

463

-1

-19

149

119

Google India

Rajan Anandan

469

261

171

120

AMD India

Ravi Swaminathan

452

435

415

121

Ricoh India

Tetsuya Takano

432

298

259

138

122

CommScope Systimax

Natarajan Viswanathan

432

320

270

-7

121

123

Data Care Corporation

Anil Mhaske

432

300

126

124

Ness Technologies India

Satyajit Badyopadhyay

430

391

382

-3

127

125

Maxtone Electronics

Champak Raj Gurjar

428

382

400

-5

134

126

Mediaman Infotech

Dushyant Mehta

425

369

321

125

127

Accel Frontline

NR Panicker

422

411

306

-9

135

128

Autodesk India

Rajiv Nair

418

349

273

139

129

R Systems International

Satinder Singh Rekhi

409

289

326

-11

-5

142

130

Tata Interactive Systems

Sanjaya Sharma

407

281

193

136

131

Cybage Software

Arun Nathani

401

348

294

137

132

McAfee India

Jagdish Mahapatra

372

341

328

144

133

Red Hat India

Anuj Kumar

340

278

228

160

134

Transcend India

Gordon Wu

325

590

-45

168

135

Netgear Technologies India

Subhodeep Bhattacharya

320

213

116

158

136

Rittal India

Ajay Bhargava

315

230

144

145

137

Comviva India

Manoranjan Mohapatra

303

275

220

150

138

GlobalLogic India

Sunil Singh

295

255

180

-10

199

139

Datamatics Global Services

Rahul Kanadia

291

155

146

-18

143

140

Jupiter International

Alok Garodia

290

280

274

147

141

Nucleus Software

Vishnu R Dusad

282

270

292

-8

-11

175

142

Precision Infomatic

V Murali

280

202

180

-5

157

143

InterGlobe Technologies

Vipul Doshi

280

233

169

152

144

Cranes Software International

Asif Khader

274

240

235

-54

44 | July 31, 2012

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DATAQUEST | A CyberMedia Publication

RANKINGS

RANK 2010-11

RANK 2011-12

COMPANY

CEO

Growth (%) 2011-12

Growth (%) 2010-11

155

145

Euronet

Sanjeev Borwankar

274

241

187

146

Check Point Software Technologies

Bhaskar Bakthavatsalu

271

181

205

130

176

147

RS Software

Raj Jain

265

164

148

Roop Technologies

Umang Mehta

260

200

166

220

190

159

149

Toshiba India

Kenji Urai

253

230

120

178

150

Lipi Data Systems

148

151

Value Point Systems

Mukul Singhal

248

196

165

-10

RS Shanbag

243

270

153

-10

166

152

-11

Cadence Design Systems

Jaswinder Ahuja

242

216

199

192

-6

153

Aldous Glare Trade Exports (AGTE)

George Thomas

240

175

132

188

154

Caltron Group

PL Suhasaria

240

225

210

179

155

Balaji Solutions

Rajendra Seksaria

238

195

109

161

156

Frontier Business Systems

Ravi Verdes

237

224

204

-3

174

157

Brocade Communications Systems India

Edgar Dias

235

203

104

165

158

Tally Solutions

Bharat Goenka

230

217

134

365

159

D-Link India

Gary Yang

227

131

143

-8

184

160

Hitachi Data Systems

Vivekanand Venugopal

224

184

109

181

161

Sogo Computers

Jayamuni Rao

224

186

169

173

162

Ramco Systems

Virender Aggarwal

223

204

168

-11

154

163

Mindteck

Pankaj Agarwal

221

241

226

-8

-20

197

164

Polycom

Neeraj Gill

220

160

110

186

165

TVS Electronics

Gopal Srinivasan

216

181

190

-5

166

Tera Software

D Seetharamaiah

215

125

106

167

FCS Software

Dalip Kumar

213

379

271

-44

168

Orient Technologies

Ajay Sawant

210

135

105

129

Revenue (`crore) 2011-12

Revenue (`crore) Revenue (`crore) 2010-11 2009-10

Growth (%) 2009-10

169

SAS India

Sudipta K Sen

210

187

193

170

SanDisk

Manisha Sood

204

174

148

111

151

171

Compage Computers

G Mahendar

200

250

161

-20

172

Kale Consultants

Vipul Jain

195

177

167

173

Zenith Computers

RK Saraf

189

204

277

-7

-13

-5

174

Quick Heal Technologies

Kailash Katkar

188

148

103

183

175

WeP Peripherals

Ram N Agarwal

187

185

171

-1

194

176

Logitech

Subrotah Biswas

183

172

130

156

177

Vmware

T Srinivasan

178

104

101

185

178

Embee Software

Sudhir Kothari

176

183

153

-4

179

Dion Global Solutions

Ralph James Horne

174

129

180

Aptech

Ninad Karpe

173

191

128

-9

-41

196

181

PC Solutions

Devendra Taneja

171

159

154

182

Siemens PLM

Suman Bose

170

158

183

Alco Infotech

Pankaj Kedia

164

150

119

184

Elitecore Technologies

Hemal Patel

156

126

185

Visesh Infotecnics

Peeyush Agarwal

153

177

124

-14

186

Mega Compu World

Mahendra Baid

150

120

187

Megasoft

GV Kumar

150

168

303

-10

-45

-7

188

GIGABYTE Technology

Sunil Grewal

146

294

218

-50

189

Supreme Technologies

Vinay Dugar

145

140

125

190

Tavant Technologies

Sarvesh Mahesh

144

122

107

191

Datamation

Pawan Kumar Agarwal

141

121

100

192

Targus Technologies

Col Balwinder Singh

131

130

110

193

Infrasoft Technologies

Hanuman Tripathi

130

101

108

-6

194

Four Soft

Srikanth Reddy

128

122

133

-8

-32

195

Blue Star Infotech

Suneel M Advani

126

121

131

-8

-15

196

Mindlance India

Kamal Sharma

123

127

197

Jetking Infotrain

Suresh G Bharwani

122

137

158

-11

-13

-15

198

Thinksoft Global Services

AV Asvini Kumar

121

199

Aftek

Ranjit Dhuru

121

155

182

-15

-17

200

Dax Networks

Sudha Jagadish

110

109

146

190

141

198

200

46 | July 31, 2012

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DATAQUEST | A CyberMedia Publication

THE DQ 200

The DQ 20 RANK

Company

Page No

TCS

Infosys Technologies

Wipro

Cognizant Technology Solutions

Hewlett-Packard India

HCL Technologies

IBM India

Redington

HCL Infosystems

Ingram Micro India

Oracle India

Cisco Systems India

Dell India

SAP India

Intel India

Mahindra Satyam

Samsung India

Tech Mahindra

Microsoft India

iGate Global Solutions

DATAQUEST | A CyberMedia Publication

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July 31, 2012 | 47

THE DQ 20

Tata Consultancy Services

CEO & MD: N Chandrasekaran www.tcs.com

The Elephant on a Marathon TCS has been India’s largest IT company for decades. At `43,794 crore and a growth rate of 32.3%, TCS’ might is formidable 3%

25%

32%

43,794 33,112

92%

26,576 Source: DQ Estimate

91% 91%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Region-wise break-up of global revenue (` cr)

Latin America

2% 8%

APAC (Including Japan)

Europe

Africa and Middle East

59%

28%

North America

Total Export Revenue `44,689 cr

Vertical wise revenue break-up (%)

Others (Mention)

Government

MediaRetail/FMCG/ Consumer Durables Media, Online, Publishing Travel, Airlines & Hospitality Healthcare & Pharma Telecom

12% 2% 4%

43%

Banking, Financial Services & Insurance

11% 4% Energy/Oil/ Petroleum

48 | July 31, 2012

8% Manufacturing

erformance Nonpareil: This was a year when the US economy and much of the global economy showed recession-like behavior. TCS’ stellar performance against this backdrop is commendable. This was no boom chase. The company became the first Indian IT company to cross the ten-billiondollar milestone posting annual revenues of $10.17 bn—growth of five times in eight years. Growth Everywhere: The impressive performance came through with real growth across all domains. Revenue growth in BFSI (27.44%), retail & CPG (45.05%) and manufacturing (38.11%) were significant contributors. Other verticals that include Life Sciences and Healthcare (33.10%), Hi-Tech (57.32%), Travel, Transport & Hospitality (42.85%) grew at average 37.3%. Practice areas like infrastructure services, enterprise solutions, BPO units cross $1 bn in revenue. Cloud for Indian SMBs: TCS built world-class business automation suite for SMBs, eliminating the need for them to invest in any IT assets or employ IT staff. iON, the company’s cloud based platform for small and medium businesses and launched in early 2011, gained momentum in 2012. Roman Army: During the year the consolidated gross addition of 70,400 employees and net addition of 39,969 employees was the highest ever in the history of the company. TCS has over 238,500 resources in 42 countries. Highly Valued Brand: Brand Finance ranked TCS the #4 most valuable brand in global IT services. First emerging markets headquartered firm to enter the top of the league. Brand value stands at $4,068 mn in 2012, up from $3,718 mn in 2011. (Source: Brand Finance) Europe Shining: Shove aside all troubles with Europe. If you are TCS, you have Europe shining for you. Annual calendar year 2011 revenues up 28% in dollar terms to $9.8 bn. TCS got into the UK services top 10—a highly symbolic breakthrough for the company (and indeed for India Inc). With its first-ever billion-pound contract (see below), this was indeed a landmark year for TCS UK. Ranked among the top five employers in the United Kingdom. Recognized as an exceptional performer across all core HR areas. Japan Calling: With the objective of penetrating and gaining leadership in the Japanese market, TCS’ Japan subsidiary entered into an agreement with Mitsubishi Corporation to form a new company, Nippon TCS Solution Center Limited. visit www.dqindia.com

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THE DQ 20

Infosys

CEO: SD Shibulal www.infosys.com

Battling the Throes of Change Infosys is now enduring a rather precipitous fall from the pedestal when it is trying to rise up to the altar in the future 5%

22%

20% 31,195

25,997 21,355

98% Source: DQ Estimate

98% 99%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Vertical Break-up of Revenue 2011-12 (%)

Retail/FMC G/Consumer Durables (retail & Lifesciences)

35%

23%

Banking, Financial Services & Insurance (Insurance, Banking & Financial Services)

21%

Energy/Oil/ Petroleum (Energy, Utilities, Communications & Services)

21%

Manufacturing

Region-wise Break-up of Export Revenue (` Crore)

ROW APAC (Excluding Japan)

Europe

12% 2% North America 22%

50 | July 31, 2012

64%

all from Grace The ‘I’ in Infosys stood for image or reputation management as it is called. This was the year when its image got tarnished for reasons of performance, comparably. But Infosys’ vision is plausible and the loss of image might be a small price to pay for the grand prize in waiting. Folding in the Future Infosys seeks to transform itself from a technology solutions company to a business solutions company. Shibulal, CEO, says that the objective is to ensure that in the next 5-7 years, the company’s revenues would come equally from business transformation projects, innovation projects and operational efficiency projects. Currently, nearly two-thirds of the revenues come from delivering operational efficiency projects and a fourth from business transformation projects, both using IT and global delivery that are the means and the mode respectively. Innovation projects require very different set of capabilities based on the intersection of business, technology, and global trends. This requires developing IP that is scalable, sustaining, and differentiating both for Infosys and its clients. New Age Solutions Products and solutions need to be congruent with global social and business trends. Infosys had good success with Finacle, its core banking software. More recently, Infosys has come up with products like Flypp, an application platform that helps mobile operators to more easily monetize, and iEngage, a digital platform to engage consumers across the entire marketing lifecycle. Infosys BrandEdge in partnership with Fabric, a WPP company is a cloudbased offering that simplifies digital marketing by bringing together integrated marketing and technology expertise on a single unified platform. Finacle Power Finacle now has 154 customers across 75 countries. Kotak Mahindra Bank, Standard Bank Namibia, and ING Belgium are the new ones. Strengthens South East Asia Serving as its regional hub in South-east Asia, the new Singapore DC is intended to drive business opportunities in the region. Infosys plans to expand this facility to seat 1,000 people by end of 2012 and make Singapore an innovation hub.

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THE DQ 20

Wipro

CEO: T K Kurien www.wipro.com

Turning Around, Slowly Amidst other ‘in the news’ global service providers, Wipro is somewhat away from the glare. The Bengaluru tiger is healthy and has lot of firepower still 5%

13%

18% 29,803

24,899 21,949

78%

81% Source: DQ Estimate

76%

24%

22%

19%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Region-wise Break-up of Export Revenue (In %) Japan

1% Latin America

APAC (Excluding Japan)

North America 32% 57%

Europe

Vertical Break-up of Revenue 2011-12

11%

Others (Mention) Retail/FMCG/ Consumer Durables

24% 13% 9%

Healthcare & Pharma

17% 14%

Telecom

52 | July 31, 2012

12%

Banking, Financial Services & Insurance

Manufacturing

erformance: Wipro’s low revenue growth and drop in operating margins have been a cause for concern. But TK Kurien seems to be able to turn things around. Wipro saw continued improvement in revenue productivity both in offshore and onsite, strong cash flow management, and 21% increase in IT services revenue. Nearly 46% of the revenue came in from fixed price projects. Domestic Market: Weak performance in the domestic market—`5,738 crore—witnessed a growth of 4.7% over the previous year. Growth Trajectories: Energy and utilities grew 57% due to acquisitions (SAIC’s Oil and Gas IT practice), BFSI grew 13%, and retail and transportation grew 11%. Double-digit growth across all services except BPO. Analytics and information management, infrastructure services, application services, product engineering, and even good old ADM. Client Acquisitions: 4 new customers with revenue more than $100 mn were signed. Added 173 new customers in the current year, compared to 155 in the previous year. Sales strategy hinges around mining business out of 138 identified clients as well as leveraging a dedicated ecosystem for hunting. Suchira Iyer was appointed as the Chief Marketing Officer, IT Business. Infrastructure Business: Consolidated its India and global IT infrastructure business into one unit under Anand Sankaran. Wipro is ambitious about this service unit whose market potential is estimated to be worth $250 bn. Cloud: Launched branded cloud based applications: NextGen Care Management solution for the US healthcare market and ‘Wipro SprintHR’, a cloud based technology offering used to deploy Oracle Fusion Human Capital Management. For the India, Middle East, and Africa markets, Wipro tied up with Eucalyptus Systems, a widely deployed open source on-premise infrastructure-as-a-service (IaaS) cloud platform. Key Government Orders: Punjab government has selected Wipro for deploying tax management system for the Department of Excise and Taxation. Wipro is also handling the state portal enablement for Rajasthan government. The government of Jammu and Kashmir also awarded the contract for Automating State Power Distribution Department to Wipro.

Energy/Oil/Petroleum

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THE DQ 20

COGNIZANT TECHNOLOGY SOLUTIONS

CEO: Francisco D’ Souza www.cognizant.com

Managed Sprint Services Cognizant is credited with making a racetrack out of this industry. There’s good reason why it manages to sprint ahead 23%

37%

36% 29,162

21,393

100%

2009-10

100%

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

15,646

Geography-wise break-up (%)

Rest of World

Europe

North America

17%

79%

Vertical-wise break-up (%)

Others

13% Financial Services 41%

19% Manufacturing, Retail, Logistics 27%

Healthcare

Total Revenue: ` 29,162 crore

54 | July 31, 2012

dmirable Ascent: Cognizant’s ramp up has been pretty impressive in the last 5 years and with singular focus it shook the triumvirate—TCS, Infosys, and Wipro. Increasingly, it’s becoming a tightly run race—Wipro is now at striking distance. Cognizant’s tag of—just an American company—with 75% workforce in India has given it more brand equity in the last few years in the US and Europe. Secret Sauce: What is Cognizant doing right while the others struggle? Probably the answer lies in the extremely meshed management which gives it sound leadership and stability unlike some of its competitors who have seen rather frequent change of guard at the top. Secondly, Cognizant does not suffer from ‘founder’s hangover’. Third, Cognizant epitomizes customer relationship in practice and process. Called as ‘Two-in-a-Box’, the client-relationship model offers greater customer intimacy, speed of delivery, local decision-making, and responsiveness. This model combines technical and account management teams located onsite and offshore. In a typical client engagement, the company claims that the onsite resources handle approximately 25-30% of the workload and the balance is performed at one of the offshore centers. Marching Metrics: Added over 250 clients. As of March 31, 2012, the total number of active customers was 805 and the number of strategic clients was 196. Interestingly, Cognizant’s revenues out of Europe crossed $1 bn in FY11 and its focus on building local teams on the ground across key markets in Europe to address the specific needs of European clients seemed to have clicked well. Key Client Wins: In US—Hunterdon Healthcare, CentraState Healthcare, INTTRA, IHS, The Hanover, Eli Lilly USA, and ASCAP (the American Society of Composers, Authors and Publishers. Europe: Telefónica UK, Cambridge Assessment, UK Financial Services Authority, Norway Post, Lincoln Trust, Volvo Car Corporation. Rest of World: Future Group, Feihe International, REDTAG Group. Salient Strategy: Cognizant’s triple horizon strategy revolves around: One, its core business of application development and maintenance. Two, new services around areas such as consulting, BPO, and infrastructure services and three, the emerging capabilities, such as mobile, cloud, and social computing. Clearly, these 3 horizons are driving its diversified business mix and re-investment strategy. visit www.dqindia.com

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THE DQ 20

HP India

MD: Neelam Dhawan www.hp.com

Some Peaks, Some Troughs Long decision making cycles, rupee depreciation, and extended hardware refresh acted as spoilers for HP 13%

30%

7% 28,854

23,227 17,831

20%

16%

84%

82%

80%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

18%

Business-wise break-up (%)

Imaging & Printing

24%

28%

Personal Systems ( DT & NB)

13% 35% Enterprise Services Server, Storage and Enterprise Software

Global Revenue 2011 ( In $bn)

127

121

2009

2011

126 2010

hange of Guard: Globally, Meg Whitman becomes the new CEO putting an end to Leo Apotheker’s brief and turbulent spell—indeed a year full of boardroom drama. Reality Bites: How did India fare? What goes up has to come down (well, usually). Growth slows down till August 2011 but it augured well, but post that it was tough and HP did everything to sustain and managed to sign out with a modest performance. The Saviors: Services business grew much more than that of products, while networking, storage, and servers (x86) demonstrated good traction and the software business remained flat. Its ESSN division is increasingly becoming critical and it was one of the best years for the networking business. Overall, key wins like Symphony Services, Tata Motors, Thinksoft, 3i Infotech, Bank of Baroda, Bank of India, and Technip among others helped. Reading the Fine Print: In Q4 of FY12, in a move that was more or less expected, HP merged its PC and print divisions into one entity—PPS—for cost management and profits. This is aimed at rationalizing its go-to-market strategy and to drive innovation across PC and the printing business. Since PPS was created in the end of the fiscal, it needs to been seen how HP will leverage these seemingly divergent assets and create synergy and FY13 will see the actual success of this merger. But globally HP’s Printer and PC business went through a sluggish phase during 2011 given that HP has serious challenges here. In yet another organizational change aimed at unifying business lines, HP also announced the creation of the Global Accounts Sales Organization that will be part of the newly created HP Enterprise group. The Game Plan: What worked was the ecosystem based approach and cross selling on its bouquet of solutions together with its Converged Infrastructure (CI) play that acted as a benchmark for network, apps, and hardware consolidation. GTM wise it embarked on an aggressive strategy to expand on public sector opportunities and broadened on its partner ecosystem. Prioritized on cloud, security, and bottom line, it tapped what best could be from IT infrastructure business.

Total Revenue: ` 28,854

56 | July 31, 2012

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THE DQ 20

HCL Technologies

CEO: Vineet Nayar www.hcltech.com

Straight A’s Undeterred by the challenging market conditions, HCL Tech continued on its growth trajectory at an encouraging 31% 25%

29%

31% 18,500

14,111 95%

10,983

Source: DQ Estimate

95% 94%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Service Offering Mix (Quarter ended) (%)

BPO Services

5% 21%

24%

Infrastructure Services

Enterprise Application Services

19% 32% Engineering and R&D Services

Custom Application Services

Revenue by Vertical (Quarter ended) (%)

Others 7%

Energy-Utilities Public Sector

Healthcare

Media, Publishing & Entertainment (MPE)

24% Financial Services

29% 9%

Retail & CPG

Manufacturing Telecome

58 | July 31, 2012

eerless Performance HCL Tech’s performance clearly defies a market environment beset with global economic problems. At Rank #6 the company has beaten all odds to register a topline growth of 31%. As per the financial year followed by the company (July 11-June12), HCL Tech crossed $4 bn in revenue and has net income growth of 47.8% (in INR terms). For investors, the ROE at 26% is the highest in five years. The company’s growth comes partly from its $100 mn clients growing fivefold in two years. Growth Story HCL Tech, a late entrant into the global services industry, started off with infrastructure management about 10 years back. The service has grown to be a $1 bn plus service line. For years, the other sweet-spot of the company was product engineering and R&D services, which is now a business in excess of $750 mn annually. HCL Tech’s acquisition of Axon gave it the front-row seat in enterprise application services. Therefore, HCL Tech’s growth story is built on its capability for organic and inorganic growth. In the last financial year, infrastructure services grew by 21.5%, engineering and R&D services by 20.5%, custom application services at 18.6% and enterprise application services by 12.2%. Geographic growth has been encouraging too: Americas, Europe and ROW grow 19.5%, 18.8% and 6.9% respectively. Blue Chip Wins The company clinched 52 transformational deals with blue chip clients during the year. Some of the key client wins include Astra Zeneca, BD, a global medical technology company, Great American Insurance Group, Siemens PLM Software, State Street Bank, Statoil, UBM Canon, United Health Group, UPM and Wiltshire Police. European Ventures HCL Tech continued to spread its wings in Europe and won a major deal from a Fortune 500 company to provide services in 16 European countries. The company also signed agreements with leading names such as Mecom Group, Deutsche Bank, UPM, IKEA and other European companies in deals that spanned across different service lines. Driving Innovation HCL Tech’s focus on innovation led to the creation of many IPs and solutions. During the year, pharma giant Eli Lilly and HCL opened a Co-Innovation Lab in Singapore for developing novel technologies. HCL also launched a program called MAD LTD (Make A Difference, Lead The Difference) which invited youth across the country to come up with transformational ideas and implement them. visit www.dqindia.com

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THE DQ 20

IBM India

MD: Shanker Annaswamy http://www.ibm.com/in/en/

Emerging Markets Push IBM’s revenues out of emerging markets is growing faster, no wonder it’s betting hard on India 3%

14%

15,413

14,132

Source: DQ Estimate

12,388

2009-10

2010-11

2011-12

Growth Revenue (`crore) * Export-domestic breakup NA

Global Revenues 2011 ( In $bn)

2009

2010

107

2011

DATAQUEST | A CyberMedia Publication

he BRIC Play: What worked for IBM outside the US was its aggressive growth market strategies which it has been pursuing for a while. BRIC growth (CY11) was at 18.6% while America’s revenues increased only by 8%. Interestingly, all BRIC countries saw double-digit growth rates. In tandem, the head count also grew as well and estimates suggest that IBM headcount in India during FY12 was around 135,000 (Global 4.5 lakh). Serving Well: One of biggest revenue earners, GTS, saw good momentum, posted 18.2% market share in infrastructure services and managed to get deals that are short term as well as strategic multi-year contracts with good wins in H2 of FY12. All that had clearly manifested well in creating good revenue consistency (short-term deals) and good sequential traction (longterm deals). On Cloud 9: Verticals like BFSI did well with some key client wins for its SmartCloud offerings like Sree Charan Souharda Cooperative Bank, Nawanagar Co-op Bank among others. The CBS adoption in the Co-op banking space augured well and they looked seriously at cloud as well. Other cloud wins include WinHire Technologies, EmployWise, Shriram Transport Company; and IT Infrastructure deals including the one with Jeppiaar Institute of Technology made it a good year. Meanwhile, the strategic outsourcing wins like India Infoline, a 10-year `298 crore IT outsourcing agreement and the `196 crore 10-year deal with Apollo Munich Health Insurance, and a host of ongoing and new IT transformation wins made for good y-o-y growth and also acted as good references. The X Factor: On the systems side, IBM saw good buoyancy; emerged as #1 in non x-86 Unix servers and in external storage systems with wins like FedBank Financial Services for Power Systems and K Raheja Corp for x86 based eX5 servers. On the Software group (SWG), it became the leader in India in terms of major market share in business integration, collaboration, and systems. Getting Smart: In Q4 of FY12, the India Software Lab (ISL) got a fillip with the launch of the Smarter Commerce CoE, aimed at offering innovative solutions to automate and accelerate the purchasing, marketing, sales, and customer service functions to organizations across India, SA, and APAC. visit www.dqindia.com

July 31, 2012 | 59

THE DQ 20

Redington India

President Non IT: EH Kasturi Rangan President IT: PS Neogi www.redingtonindia.com

A Mixed Bag Redington leveraged on its traditional strengths and in the end its performance can be called ‘Good’ given the tough H2 FY12 7%

32%

18% 10,938

9,274 7,024

Source: DQ Estimate

100% 100%

100%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Revenue-wise Break-up (%)

Components

Non-IT

25%

14% 10%

Software

Enterprise

11%

Networking 17%

15%

Systems

Peripherals

Total Revenues: ` 10,938 crore

62 | July 31, 2012

igned out with a Sigh: In line with the trend, Redington’s performance over FY12 was sharply divided into 2 halves with a sharp drop in traction during the second half. While to a large extent, consumer and small and medium commercial segment buying went cautious over H2, what played spoilsport was the scarcity of demand from large enterprises including government. Clearly, this impacted its infrastructure related businesses that took a dip during H2 FY12. But thanks to hot tech areas like virtualization, storage, and security, the enterprise IT infrastructure business showed some momentum. Cloud computing got pushed a lot, but Redington feels that it is still at a nascent stage. Forces @ Play: What ailed the performance of distributors like Redington was the long decision-making times large projects faced over FY12. This in addition to slowing the sequential growth had brought in an element of sluggishness. Moreover, hardware refresh cycles are getting extended for 2 reasons at enterprises: One, most of the products come with long shelf lives and are built for future demands and hence their time to obsolescence is getting extended significantly. Two, the slowdown in core sectors had put a cap on spending on tech and hence CIOs are going slow on new IT buying. What Helped: With this backdrop, what helped Redington sustain relates to the 2 conscious decisions it made few years back that helped it to de-risk from IT dependence. One, it forayed into non-IT distribution few years back and two, its channel working capital infusion program under Easy Access NBFC. While non-IT made 25% during FY12 with Blackberry portfolio seeing impressive growth, the digital lifestyle business outstripped expectations—Apple, Xbox demonstrated great momentum. Meanwhile, Easy Access also became a neutral NBFC with identical offerings to partners for purchases made from Redington’s competitors as well. Beating the Blues: The revitalization of HP’s consumer notebook portfolio in FY12 and the vendor’s revamped GTM strategies brought in sharp dividends. Portfolio additions like—VMware, Hitachi Enterprise Storage Portfolio, Smart Technologies, Polycom, and Microsoft cloud offerings helped it address the hot and emerging tech areas. visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

HCL Infosystems

CEO: Harsh Chitale www.hclinfosystem.in

Topline Pangs

While transformation efforts are still at work, the company’s attempt to straddle both volume business and value business is yet to yield results -4%

-11%

12,137

11,956

10,754

99%

97%

94%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

3% 1%

Segment-wise break-up (%)

SI Office Automation

Overseas operations

Digital Entertainment

56% 22%

Computing Business

Telecom Distribution

DATAQUEST | A CyberMedia Publication

owntrend Irrevocable: Declining revenues (11% drop in topline) and restructuring was the order of the year in FY12. Realignment of businesses was the strategic imperative. The distribution business that accounts for nearly 50% of its revenues still holds lot of promise. The company plans to extend its distribution multi-brand and utilize the muscle (400 offices and presence in 4,000 cities) to increase revenues. Changing Faces: HCL bid farewell to one of the founders, Ajai Chaudhary. The mantle is now squarely on Harsh Chitale’s shoulders to chart the next course in HCL’s history. Already 70% of the leadership roles have changed. Recently, it roped in Neeraj Jaitley from Wipro to head its enterprise solutions. Sick Child: HCL Info’s PC business—10% of the overall revenues—was the sick child. The company has decided to spin it off as a separate company. Pangs of Biz: Also, the systems integration business did not turn out well as the government spending of $1 bn almost stalled. Beset with the shortage of hard disks and the devaluation of the rupee, it failed to deliver a hefty order for laptops worth `700 crore. Aspiring Growth: HCL is poised to adopt what it calls the Aspire model in order to spark animation and bring rejuvenation in the company which has developed oblivion to ‘growth’. The model focuses on 3 things: Revenue enhancement; margin portfolio; and cost reduction. Silver Lining: Good news knocked at its door in the form of the lucrative `2,200 crore UIDAI project. Acquisition of new clients in healthcare included Narayana Hrudayalaya where it deployed cloud solutions to improve patient care. Education was another area where it bagged new contracts (`278 crore order from ELCOT to deliver free laptops to students) and also acquired content development company, Attano, for further reach. Adding to their hopes are a few deals bagged in the financial inclusion domain as it partnered with banks such as Punjab & Sind Bank, Bank of Baroda, etc. Geo Expansion: In FY12, it was seen bullish on global geo expansion as it entered markets like Singapore, Qatar, Oman, and Saudi. The offerings in these regions include IT solutions in infrastructure, software/applications, security, services, and products.

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July 31, 2012 | 63

THE DQ 20

Ingram Micro

MD: K Jaishankar www.ingrammicro.com

Cold and Fever Consumer focus reaped sizable benefits; disty focus continued with new product lines and alliances -5%

35%

10,547

9,766

100%

2009-10

Source: DQ Estimate

7,234

100%

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Distribution-wise break-up (%)

Enterprise Products 13% Systems 12%

40%

Telecom 35%

Peripherals & Components

Total Revenue: ` 10,547 crore

64 | July 31, 2012

conomic Downturn: After a slight comeback in FY11, the economy slid back again. The first three quarters dimmed the hopes for a year of growth. Consumer market provided some solace. Q4 was better, but could not wipe out the effects of the previous three quarters. Government Impact: Factors like inflation, policy paralysis, and delays in government projects weighed heavily. Government contribution was important as the number of projects had a significant bearing on revenue. New Lines: Added three product lines in high demand. Western Digital appointed Ingram Micro as a national distributor for its entire range of products in India. Similarly, RIM tied up with Ingram to offer BlackBerry mobility solutions (smartphones, accessories, software and technical support services) to large corporate and SMBs. Appointed as distributor partner by Zoho to resell its entire range of products (productivity applications, collaboration applications and business applications) in India and other Saarc countries such as Afghanistan, Bangladesh, Bhutan, Maldives, Nepal, Pakistan, and Sri Lanka. New Markets: Entered into a strategic alliance with Netmagic to distribute the latter’s managed hosting and cloud services. These services would be focused towards the needs of the SMB market. In order to ride on the navigation boom, entered an alliance with SatNav Technologies to increase the presence of their products. Also, got into surveillance, security, and data capture segments. Consumer Market: With nearly 40% of its business coming in from the consumer segment, there was an increased concentration to build services and capabilities around it. Started building a platform to strengthen this business further as there was an increased demand from the partners as well as the end users. Even though the services business contributed 3% to the pie, it had huge impact on profitability. Re-thinking the Disty Role: The importance of credit facilities and logistics support—two important pillars of a national disty’s role—are on the wane. In the next 3-4 years there would be significant changes in this space. These changes would be driven by the distributor’s own desire to remain viable in a competitive market.

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DATAQUEST | A CyberMedia Publication

THE DQ 20

Oracle India

MD: Sandeep Mathur www.oracle.com/in

Engineering Success From general purpose to application-specific systems, Oracle is attempting to redefine the systems market. Its leadership in databases and applications market continues 6%

26%

16% 9,208

7,934

100%

2009-10

100%

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

6,321

Geographical Break-up 2012 (%)

16 Asia Pacific

Americas 52

Europe, Middle East & Africa

66 | July 31, 2012

un Power: It was the year when Oracle had a good time basking in the rays of the sun. It was clear that Oracle’s key strategy is based on delivering engineered systems. Engineered systems are the best example of how Oracle married its data management and applications leadership with Sun’s system prowess. Performance: In sync with the global strategy, Sandeep Mathur, who completed one year as MD India, steered the company forward weathering the market slump successfully and rendering it with healthy growth numbers mainly from 3 business units—database, applications, and storage systems. Nearly 3,500 people were added to the India headcount (22,000) in May 2012. The Middleware Path: Oracle’s fourth business unit—Fusion Middleware— did not see a big turnaround as the overall scene in the middleware space was lackluster. Possibly, a lot of buzz around cloud canceled out messages about Fusion. However customer wins like Stockholding Corporation of India, Tata Motors, and Directorate of Commercial Taxes (WB), among others are worthy of a mention. Ruling the Database Space: In FY12, Oracle continued to be a driving force behind the RDBMS market having clinched as much as 62% market share in India. Thus, it left IBM and Microsoft far back in the race. However its emphasis throughout was on Exadata engineered systems. The growth for Exadata in India was 3 times higher than last year. Hard and Fast: Systems business performed well, both the original Sun lineage servers and the new engineered systems. Despite stiff competition from IBM and HP, it boasted of shipping thousands of mid-range SPARC T4 servers with Oracle Solaris and won back a number of old customers that had probably joined hands with IBM. Buoyed thus, it renewed its thrust to push the hardware sales. Sparc T4 buyers in India include Bajaj Electricals, CrimsonLogic India, J&K government, etc. Vertical Limit: Generating a viable interest in customers, Oracle also found favorites in most verticals for PeopleSoft and Siebel applications. Interestingly, the company doubled its business from non-metros. While CRM drew interest from customer-intensive organizations, BI grew even faster with the hype around big data. visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

Cisco Systems India

President & Country Manager: Naresh Wadhwa www.cisco.com

The New Network Cisco’s reinvention at the edges symbolizes the new network 35%

8,891

8,157

14%

6,057

11%

89%

86%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

Segment-wise break-up (%)

Services 15%

30%

Enterprise

20% Commercial 20%

15% Public Sector

Service Provider

Business-wise break-up (%)

Service Providers

15%

15% Data center/ Virtualization

55%

Core Business (routers, switches, security, mobility)

15%

Collaboration

DATAQUEST | A CyberMedia Publication

he Bigger World: Cisco asserts that its impact and influence on the industry is far beyond its product revenues. The argument is valid. For every 7 dollars of Cisco’s products sold, it generates 5 dollars of services demand which can be potentially addressed by Cisco and its partner ecosystem. That’s nearly a 70% attach rate for services and very few product vendors in the industry can claim such a multiplier effect. The Rescue Factor: For years, Cisco was the routing and switching company. Collaboration and communication were the new markets that got developed in the past 5 years. 2012 helped to prop up the company’s business when the old markets failed and new markets showed the path to growth. High Points: Growth occured in the commercial markets of tier-2 and -3 cities. BFSI and ITS segments continued to accelerate. Advisory services were in demand. Data center and virtualization saw great traction. Cable digitization and video based collaboration went well for Cisco. Increased its partner presence from 1,200 to more than 2,500. Entered into a national partnership with HCL Infosystems for Cisco WebEx. With Aavishkar, it aims to promote technology-enabled inclusive growth in the area of social entrepreneurship. Low Points: Public sector, manufacturing, and retail markets were challenged. Routing and switching were flat. Security is a growing market but competition is very fragmented. Customer Deals: FY12 witnessed addition of major customers like Essar Group, Gujarat Telelinks, Fastway, UBI, Mantri Developers, etc. It is also associated with the $90 bn infrastructure project along with the Delhi Mumbai Industrial Corridor Development Company to develop an ICT master plan for 2 pilot cities—Dholera in Gujarat and Shendra in Maharashtra. Will deploy next-gen digital set-top boxes for GTPL across Gujarat, WB, Maharashtra, and Jharkhand. Chosen by Fastway Transmissions in its move to deploy more than 2 mn next-gen digital set-top boxes in Punjab, Haryana, and HP. Announced the launch of Cisco healthcare solution pilot program that will enable to provide remote healthcare services in Chitradurga district (Karnataka). Innovating Future: In order to face the competitive market, Cisco is adopting the innovation route. Its innovations include BE 3000 (new UC solution for small and mid-sized businesses), ASR 901Router (received Nasscom Innovation Award 2012 in the New Technology Advancement Category). visit www.dqindia.com

July 31, 2012 | 67

THE DQ 20

Dell India

Chairman: Suresh Vaswani www.dell.com/in

All Lined Up and Firing Continued momentum on its services further evolved Dell’s stature in India as a diversified IT solutions company 78%

34%

13%

8,662 7,666 20%

92%

2009-10

84%

80%

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

16%

5,709

Business-wise break-up (%)

SMB 8% 15% Government 45%

32%

Consumer

70 | July 31, 2012

Large Enterprise

rowing Clout: Dell is increasingly taking the route IBM and HP did a few years back. Having successfully morphed into an IT services, BPO, systems, storage and peripherals player, Dell, over FY12, invested its energies on growing its services business and it did with an aggressive focused vertical approach. In infrastructure services, it signed on several new customers across verticals. Clearly its services play has significantly changed since it acquired Perot Systems. Epicenter India: India is the global headquarters for the Dell services, applications, and BPO business. Dell has a strong BPO portfolio in healthcare and insurance. Dell says it is one of the largest providers of platform based BPO services for the life insurance industry in the US. In the healthcare segment, it is well-positioned on hospital revenue cycle management. Verticals: The strategy over the last year revolved around offerings for a combination of verticals and horizontals. Here, it took a conscious attempt to leverage its traditional strengths in areas like healthcare where it has significant presence. Apart from that, Dell attempted to deepen its mandates in BFSI, manufacturing, retail, and transportation. Sweetspot: The public and large enterprise space is clearly Dell’s sweetspot. During FY12 it optimized its entire portfolio for future workloads. Launches like the 12th generation blade and rack and PowerEdge servers went well with the market for enterprise IT infrastructure. Growing Leadership: On the server side in Q4 CY11, Dell took the leadership position by factory revenues in the India x86 server markets with a growth of 44% compared to Q4 2010. Clearly over the last 18 months, Dell aggressively focused on the server and storage markets with an aim to penetrate deeply into the mid to large enterprise space. On the PC side, Dell has a market share of close to 17% in both desktops, notebooks put together, and it adopted a combination of GTM strategies. For its consumer notebooks, it leveraged the social media and for the Vostro series aimed at SMBs, Dell tried to penetrate more on tier-2 and tier-3 cities.

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DATAQUEST | A CyberMedia Publication

THE DQ 20

SAP India

MD: Peter Gartenberg www.sap.com/in

Beating the Headwinds Marquee and motley customers place their bets on SAP and its new technologies 36%

31%

33%

6,866

3,924

16%

15%

20%

80%

85%

84%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

5,146

2009-10

2010-11

2011-12

India Revenues %

72 | July 31, 2012

Global Revenues ($ bn)

Source: DQ Estimate

18 18

rowth: SAP India’s growth this year was the best amongst all geos. New license revenues rained handsome. Market headwinds seemed to have had no impact whatsoever; SAP was able to leverage its application suite (ERP, CRM, BI, SCM) through innovative options. The company boasts of a near triple-digit growth in the new license revenue with major contributions coming in from public sector, oil & machinery, and utilities. Also revenues from professional services added to the growth rapidly. For the 3rd consecutive year, SAP sustained a growth above 30%. India: SAP India’s customer roster grew to 4,900 names in FY12. Headcount rose to 5,555 with direct presence in 8 Indian cities. Through its SAP Education in India, it claims to have trained over 50,000 consultants in a decade. Also, it invests about 14% of its revenues on R&D Lab in India that houses 4,200 engineers. Market Leadership: It continues to be the market leader in the Indian ERP market with 47.20% market share as per analyst reports. ERP accounts for more than 60% of its overall business. Equally it stays in the competition grabbing a healthy market share in the CRM (12.37%), BI (27%), and SCM (36%) space. Contributing to the growth were also SME customers (3,850) like SH Kelkar & Co, Page Industries, iSAT Network Engineers, Parag Milk Foods, Hindustan Sanitary Ware, Varun Beverages, Jeans Kit, etc. Cloud: Swelling its cloud portfolio, it made quite a few acquisitions globally—SuccessFactors and Ariba. It bought SuccessFactors (a SaaS performance and talent management vendor) for $3.3 bn (10 times more than its revenues) whereas it acquired Ariba (a cloud based buyer-seller collaboration network) for $4.3 bn. Heard of HANA? HANA (High Performance Analytic Appliance) has become a famous word in technology. This year SAP registered notable customer wins for HANA software—a data source agnostic in-memory appliance combining SAP software components optimized on partner hardware. Usha, Essar, and Asian Paints deployed HANA. SAP also leveraged Sybase to augment its presence in the enterprise mobility space. The company also acquired new customers for data warehousing.

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DATAQUEST | A CyberMedia Publication

THE DQ 20

Intel india

MD, South Asia: Debjani Gosh www.intel.com

In a Spot The odds are really stacked up against Intel. It needs to pursue a few new, high growth markets

18%

6,108 5,160

6,406 9%

91%

92%

91%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

10%

2009-10

2010-11

2011-12

India Revenues %

Source: DQ Estimate

54 46

Global Revenues ($ bn)

DATAQUEST | A CyberMedia Publication

hen it Doesn’t Compute: Intel had a tough time in sustaining its growth because of domestic and international factors like inflation, slow demand for PCs (mainly assembled), and the slump in the global market. In FY12, it merely inched up 5% as the overall PC market, where it enjoys a near monopoly, was down. Passing the Baton: In December 2011, Intel promoted Debjani Ghosh to managing director’s role in India in place of R Sivakumar. The move holds significance, given the mass exodus of senior people from Intel and a generally restive employee base. Ultra Thought: While it gets 60% of its revenues from the enterprise market, uncertainty in demand costs the company dearly. So Ivy Bridge has clearly been the buzzword for bringing an all new range of ultrabooks which hit the markets in FY12. Vendors like Lenovo, Acer, Dell, HP, etc, have launched an array of ultrabooks. Due to its high price-point, ultrabooks are not exactly a hot segment. Smartphones, At Last: All said and done, Intel began altogether a new journey with Lava Xolo X900 smartphone powered by Intel Atom Z2460 mobile chip and expects to steal a bigger chunk from Arm Inc’s pie over a period of time. Cloud Push: Enhanced focus on cloud opportunity in the virtualized data center environment was also apparent during ‘The Cloud Summit 2011’ hosted by Intel India in Mumbai. The industry’s growing interest in cloud has made Intel interested in tapping the opportunities in the virtualized/dynamic data center space. Cheering the Channel: Intel accelerated its footprint in the tier-3 and -4 regions. With about 6,000 active channel partners, it expanded its reach in over 700 cities. However it is keen to rope in more partners for All-in-One PCs which have witnessed an uptrend with 50,000 systems being shipped per quarter. Expectations Galore: However Intel was expecting a double-digit growth in FY12 in the light of improved economic conditions and broadband penetration in India. Desperate to clinch a share in the mobile space, it bets big on the tablet and smartphone space on future growth. But its ride on the smartphone looks bumpy, since the smartphone biggies like Samsung, Nokia, or RIM seem less impressed with its foray with XOLO.

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July 31, 2012 | 73

THE DQ 20

Mahindra Satyam

CEO: CP Gurnani www.mahindrasatyam.com

Bouncing Back The company continued its growth trajectory by announcing the big merger with Tech Mahindra -1%

24%

6,396

100%

Source: DQ Estimate

5,145

100%

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Vertical-wise Revenue break-up (%)

Others

11% Healthcare & Life Sciences Retail, T&L

7% 32%

Manufacturing

11%

19%

BFSI

21% Technology, Media & Entertainment

Geography-wise Revenue break-up (%)

ROW

25% 51%

24%

Americas

olding Strong: As Mahindra Satyam completed its 3-year deadline after Tech Mahindra’s purchase of Satyam Computers, efforts to regain its lost position continued in full swing. The company delivered above industry level growth of 24% over the last financial year with consolidated revenues at Rs 6,396 crore. Net Profits were at Rs 1,306 crore, as compared to a loss of Rs 147 crore in the previous year. Mega Merger: The merger with Tech Mahindra (TechM) to be completed this year will create a diversified portfolio in terms of geographical reach and revenues mix (Americas will contribute 42%, Europe 35%, and Emerging Markets 23% to the overall revenue). The combined entity would become the 5th largest IT company in the country in terms of market cap. Adding On: The company continued with a slew of M&As to further strengthen its market position. The acquisition of BPO firm vCustomer for $27mn marks the entry of Mahindra Satyam’s BPO operations into verticals such as retail and consumer technology. The company also announced plans to acquire stake in Dion Global Solutions, besides other tie-ups with MasterCard, Roche Products, etc. Game Changers: Apart from consolidating its business position, the company has also been taking initiatives to instill confidence among its employees. For instance, Game Changers club was created to recognize fast track employees and bring about parity in terms of compensation and incentives. Expanding Horizons: Mahindra Satyam’s focus on expanding business in the Asia Pacific and Middle East region was clearly visible as the company recently extended its partnership with Alfresco from APAC to Middle East region. The company also plans to leverage the increasing demand in online retail, media, and entertainment sectors in this region. Leveraging Opportunities: The company was selected by a large Middle East Government organization for its infrastructure managed services. It is one of the largest IMS deals in Middle East region for Mahindra Satyam. The company also plans to invest $240 mn in next 3 years in research and development in Asia Pacific region.

Europe

74 | July 31, 2012

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DATAQUEST | A CyberMedia Publication

THE DQ 20

Samsung

Country Head (Mobile & IT Biz): Ranjit Yadav www.samsung.com/in

A Galaxy to Watch Samsung’s leadership in smartphones and tablets brings it back into the Top 20 ranks 29%

33%

149%

2,208 1,664 100% 2009-10

100%

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

5,942

Revenue Breakup 2011 -12 (%)

Others

Smartphones

19%

53%

9% Monitors 19%

Tablets

76 | July 31, 2012

mart Boy: While FY12 was a year full of challenges in the PC and monitor space, Samsung rode high on its smartphone and tablet business. Knocking Nokia in the smartphone race, it clinched the #1 smartphone vendor title due to a variety of innovative models (Galaxy range) in the market. As per an estimate, Samsung is selling around 40,000 Galaxy Notes every month, which means half-a-million phones a year. Tablets Play: Samsung also stole the tablet pie having garnered as much as `1,108 crore alone by selling them in the consumer and business market. It leads the space flooded by rivals such as Apple, RIM, Micromax, HCL, and innumerable others. While Samsung and Apple are serious rivals in the space, Samsung is upbeat with a considerable lead. More Pain, Little Gain: The painful one was the PC business where it could not reach out to more masses and fell short of achieving the targeted 12% market share in the PC business. This was despite the company rolling out a variety of new models including the ultrabooks. While the company claims 8% market share in the PC space for its 30 NotePC models, it was seen struggling to sell its ultrabooks. Similarly, the travails in the monitor space were inextricably linked to the assembled PC market where consumers were seen giving a miss throughout the year. However it retains the #2 title in the monitor space after LG. Laser Warps: Samsung claims the 4th spot in the printing market ruled majorly by HP (50%), Canon (21.8%), and Epson (9.8%), respectively. The market had a tardy growth which impacted adoption for its printers. As per the industry estimates, its printer business grew merely 5%. The company was not seen pushing any new product this year. It faces a significant challenge from the emerging players like Ricoh and Dell in the space. Laying the Road: The company is poised to take its PC business ahead with a targeted market share of 12% this year. Also to ensure further reach, it pitched its online store—samsungindiaestore.com—being managed by its national distributor Savex Computers to sell products across 5 categories: Mobile, tablets, laptops, netbooks, and accessories.

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DATAQUEST | A CyberMedia Publication

MIIM™ Bridging the gap between IT investment and critical business results A cornerstone of any business is an IT network that operates efficiently, reliably, and one that delivers powerful information to drive decision making on demand. With today’s streamlined operating budgets network managers and IT teams must operate with fewer resources, yet provide networks with greater speed and resolve network issues quicker. Now by taking control of the most extensive IT asset - the physical layer infrastructure - businesses can know more about network status and connected devices, resolve issues quicker, and provide a more robust and secure network to users and the business than ever before. MIIM™ Advanced Physical Layer Management solution enables IT investment to improve results through increased productivity, quality information, reduced down time, and generate a healthier organisation.

www.molexpn.com

MIIM™ is the bridge between network investments and providing measurable improvements to the wider organisation. Unlock the potential in your network. For over 30 years Molex Premise Networks has manufactured comprehensive copper and fibre optic cabling systems for the transmission of voice, data and video imaging signals. Through our new and innovative technologies, we now offer solutions that deliver unprecedented productivity gains, process enhancements and incremental value to all businesses in their infrastructure deployment and management. For further information visit our website or contact us directly on +91 9004091665

THE DQ 20

Tech Mahindra

VC, MD, and CEO: Vineet Nayyar www.techmahindra.com

Fighting the Odds Lower dependence on BT and merger with MSat will diversify client portfolio and business offerings 4%

11%

7% 5,490

5,140

Source: DQ Estimate

4,625

2009-10

2010-11

2011-12

Growth Revenue (`crore) * Export-domestic breakup NA

Geography-wise break-up (%)

RoW

22% 33%

45%

Europe

78 | July 31, 2012

Americas

he Dark Knight Rises: Surpassing street expectations which had predicted the flailing telecom sector to negatively impact Tech Mahindra’s financials, the company posted a growth of 7% in revenues and a 70% increase in profit which stood at Rs 1,095.4 crore in FY12 despite 98% of its revenues coming from the telecom sector. Adding to the Kitty: TechM added several global clients to its portfolio including a multi-year, multi-million dollar deal with a tier-1 operator in North America and a multi-year deal with a European telco. In India, TechM and MSat signed a MoU with Indian Statistical Institute (ISI) for collaboration in analytics for the telecom vertical. The company’s other major clients include Motorola and AT&T. ‘BT’ing Retreat: British Telecom’s contribution to the company revenues, which was 40% in 2011, slid down to 35% in FY12 and is expected to further reduce to 17% following the TechM–MSat merger. Non-BT business for TechM is expected to grow at a CAGR of 3% in FY13. Fighting the Big Chill: Revenues are under pressure due to the spending freeze in telecom; BT re-tendering bulk of its business at lower price points; large accounts in emerging geographies closing down due to regulatory intervention; and employee cost pressure coupled with lower volume growth. TechM will have to focus on diversifying into other service domains and outsourcing from cheaper locations like the Philippines to continue its upward trend. New Revenue Opportunities: The company invested in LTE (lab in Noida), M2M (lab in Pune), cloud (lab in Pune and Hyderabad), and customer experience center in Dallas. TechM is focusing on its BPO and Infrastructure Management business. The company also signed a deal with Bahrain based ISP, Menatelecom and collaborated with Red Knee to launch ‘telco-in-a-box’ solution. (E)merging Entity: The much awaited merger with MSat was announced in March 2012, which will result in the creation of a new offshore services company with approximately $2.4 bn in revenues, a 75,000+ strong workforce, and 350+ active clients. The merger is expected to be complete by the end of 2012.

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DATAQUEST | A CyberMedia Publication

THE DQ 20

Microsoft India

Chairman: Bhaskar Pramanik www.microsoft.com

Loud Cloud Cloud, SMB, government, database, applications, and gaming insured Microsoft against the vapid response to Windows 7 16%

21%

15% 5,417

4,711 9%

3,910

95%

92%

91%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Source: DQ Estimate

2009-10

2010-11

2011-12

India Revenues %

Source: DQ Estimate

73 69

Global Revenues ($ bn)

DATAQUEST | A CyberMedia Publication

ll Cloud: It was an year of ebb and swell in the market that directly influenced Microsoft’s strategy. Affected badly by the Thai floods, Microsoft’s Windows 7 adoption rate was near flat in India, especially in the B2B space. But it was able to gauge the market sentiment and pitch its cloud offerings to grow at 15% overall. In FY12, cloud story had an audible buzz since it claimed lead for various offerings including Office 365 which, Microsoft says, grew 4 times faster than the previous year. Microsoft claims that it has more than 3,000 cloud customers in India, out of which 70% are SMBs for Dynamics and Azure platform. Microsoft, which played its trump card through Azure nearly 2 years ago, stepped up on the accelerator as it claimed to have achieved a landmark of 10,000 applications on the platform. All in all, Azure boasts of over 2,000 paid customers with developers and ISVs. Customers: Highlights of the years were customer wins like AICTE, Delhi Public School, Essar Group, Bank of India, Wipro, Mindtree, iNube, L&T Infotech, Fabindia, and Essar Oil, among others. Microsoft also had a good traction from government business. Mobiles and Devices: But the journey at the mobile and tablet front seemed far from starting point even, since the vendors like Nokia, Acer, etc, who rendered their support through Windows powered smartphone and tablets, failed to create buzz. Much depends now on ‘Microsoft Surface’ tablet, announced recently and the Windows 8 OS. It did more hardware than it used to, with products including Microsoft Xbox, Xbox Live, Kinect, and consumer hardware including keyboards, mice, headsets, and webcams. It claimed a healthy growth with being a strong competitor for Sony playstation with Xbox. Leadership: At the helm of growth were top leaders, Bhaskar Pramanik (chairman) and Sanket Akerkar (MD, sales and marketing), who having completed a year in their new roles, drove Microsoft’s strategy and executed well. The future outlook seems bright because of the major launches lined up this year. Microsoft would be unveiling Windows 8 in October, 2012 and has offered a bonanza to Windows 7 users who will be able to upgrade to Windows 8 in just `630.

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July 31, 2012 | 79

THE DQ 20

iGate

CEO: Phaneesh Murthy www.igate.com

Entering the Big League The Patni integration has helped iGATE transform into a dark horse 1%

23%

294% 4,824

Source: DQ Estimate

99%

1,223

993 99% 1%

99% 1%

2009-10

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

Region-wise Break-up of Export Revenue (In %)

APAC

5% 14%

EMEA

Americas

81%

80 | July 31, 2012

norganic Cheers: In FY12, iGATE leapt into the top 20 IT companies in India mainly. And, it has broken into the DQ Top20 league post–Patni integration. Not to be deceived by integrated numbers, the organic growth was confined to single digit only which means the slow market had its impact on the company too. Patni Walks into the Sunset: In addition, there is no more Patni now. Murthy decided to do away with the Indian name to make convenient for customers and investors to pronounce the name—Patni was one of the oldest Indian IT companies where Infosys founder Narayana Murthy had also worked. Also during this period, the management applied for stock market delisting in India to integrate the company completely with iGATE. With the integration in place, iGate claimed to have made significant savings in terms of costs, to the tune of $32 mn approx. Dollar Gains and Pains: Being a company into exports, iGATE was also the beneficiary of rupee depreciation contributing as much as 3% on the company’s profitability in the 3rd and 4th quarters. But it is equally worried about the rupee downtrend for future growth. The impact was also visible on its chase to be a $1 bn company. Market Pangs: Due to a slump in the Eurozone, it is cautious to sign new customers in that part. Equally regulatory pressures on its customers exerted a bad impact on the company. Adding to this, visa prices (50% higher) has affected a lot of its projects. It had direct impact on its revenues which fell in the last quarter forcing it to not renew contracts with about 44 of its customers. When Investments Meet Ambitions: Despite the challenges, iGATE did not refrain from investing in operations. In Bengaluru, it opened up a new facility with an investment of $15 mn. A large capital outlay of $120 mn will be spent on building a residential training facility in Pune along with a 5,000-member capacity delivery center, campus expansion in Mumbai, and another extra phase in Bengaluru. While the market outlook is bleak, it weighs heavy on banking, insurance, healthcare, manufacturing and retail sectors for the current year.

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THE DQ 200

The DQ 50 RANK

Company

RANK

Company

APC by Schneider Electric India

Texas Instruments

MphasiS

Spanco

Lenovo India

Rolta India

Capgemini India

Zensar Technologies

Acer India

EMC India

Savex Computers

RP Infosystems

Aricent Group

3i Infotech

CSC India

Genpact

Syntel

Tata Technologies

Tulip Telecom

Core Education & Technologies

Glodyne Technoserve

Canon India

Zylog Systems

Compuage India

Sony India

NIIT Technologies

Polaris Financial Technology

Sonata Software

Mindtree Consulting

Infotech Enterprises

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July 31, 2012 | 81

THE DQ 50

Inorganic meets Organic

APC By Schneider Electric India Country GM: Srinivas Chebbi www.schneider-electric.co.in

Source: DQ Estimate

PC by Schneider Electric registered a growth of over 20% in FY12 driven by the solutions business and services. With the acquisition of APW President in January 2011, it strengthened the racks & enclosures and cooling portfolio and is now a onestop solutions provider for data center physical in-1% 77% 20% frastructure (DCPI) solutions. Also the acquisition of 74% of Luminous in May 2011 put the company 4,790 in the forefront for inverters and secured the power 3,990 domain. The growth was also propelled by its In100% dia 4 India strategy (I4I) through its 13 manufacturing facilities, of which 5 are solely dedicated to 2,260 100% IT products. The company increased its presence in 400 cities through retailers and resellers with its more 100% than 1,500 outlets pan India, of which 60% exist 2009-10 2010-11 2011-12 in urban areas. Domestic

Export

Growth

Revenue (`crore)

highlights

• Engaged 6,000+ channel partners across the country with an increased penetration in B & C class cities • Grew width of the reseller base by 37%

Continuing Woes

MphasiS

Source: DQ Estimate

eclining revenues of parent company HP have hit MphasiS hard and the company has been reporting a sluggish performance for the last 8 quarters. HP shareholding is 60.5% and its contribution to the revenue, as a customer, is around 30%. Slow rate of client acquisitions and channel 19% 15% 1% sales have further made it difficult to improve the topline. MphasiS acquired Minneapolis based 4,561 4,498 Wyde Corp in an all cash deal in 2011, reinforcing 3,920 focus on the insurance vertical while expanding its footprint in the US, Canada, and Europe. It also opened a near shore center in Canada to service North American clients in the banking and capital markets. The company is actively scouting for acquisitions in the banking and capital market sectors in the range of $100-300 mn. 2009-10

Growth

CEO: Ganesh Ayyar www.mphasis.com

82 | July 31, 2012

2010-11

2011-12

Revenue (`crore)

* Export-domestic breakup NA

highlights

• Opened contact centers in Bhubaneswar and Mangalore • Formed partnerships with Eurobase Insurance Solutions and Siemens PLM Software • Plan to reduce hiring, which was around 1,700 last year visit www.dqindia.com

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The power behind competitiveness

Delta Prepares Partners With Competitive Power Wide range of highly efficient and reliable UPS up to 4000kVA Delta UPS - Agilon Family Under 1kVA - 1-Phase line-interactive UPS

Delta UPS - Amplon Family Up to 11kVA - 3-Phase ON-line

Delta UPS - Ultron Family Up to 4000kVA - 3-Phase On-line

Delta UPS-Modulon Family Upto 480KVA -3-Phase On-line

Dealership enquiry solicited

upsinfo@delta.co.in www.deltapowersolutions.com

THE DQ 50

Riding on Innovation

Lenovo India Managing Director: Amar Babu www.lenovo.com/in

Source: DQ Estimate

lthough hit by global hitches, Lenovo managed to secure supplies on the back of good relations with vendors, quick hedging, and advancing money. The company made around 150 new clients last year and has gained 5% market share in the enterprise segment. Its overall market share also grew by 3%. Lenovo has opened 49% 16% NA 600 stores extending to almost 500+ cities in India. Lenovo’s market share in consumer and REL segment stood at 10% and 30%, respectively. Although 4,152 it gained 1% in the SMB sector, its market share here 3,566 slumped by 20% as compared to last year. 2,396 Government being an important stakeholder, this year it brought some deals including a contract with the Tamil Nadu government for 3.65 lakh lap100% 100% 100% tops; Maharashtra government for linking almost 28,000 villages through an e-governance project; 2009-10 2010-11 2011-12 and a deal with BEL on the National Population Domestic Export Register. The company has made no acquisitions Growth Revenue (`crore) nor opened any new facility last year.

highlights

• Lenovo T410S awarded fastest selling laptop at the FIEO Telecom technology Awards 2011 • Won 25+ Innovation awards in Consumer Electronics Show in Las Vegas in 2011

Vive La India

Capgemini India CEO: Aruna Jayanthi

Source: DQ Estimate

here is renewed focus from the headquarters to make Capgemini India from more than just a delivery center for IT and BPO to one where many other global functions and continuous innovation is engineered. Capgemini has been hiring loads of sales and business development professionals in India 7% 28% 22% in a bid to prove the efficacy of the offshore sales model. 3,830 Capgemini started its India operations in 2008 3,140 focusing on the public sector. It has now got 80 2,448 clients in the country. It has been creating many distinctions in its 98% 98% 95% people practices. It is expanding in tier-3 cities like Salem and Trichy, especially for BPO. The company has been hiring many senior level pro2% 2% 5% fessionals who handle global roles out of India. It 2009-10 2010-11 2011-12 also hosts 200 graduate recruits from US for a 6Domestic Export month period to give them a global exposure. Growth

Revenue (`crore)

highlights

• In January, the company set up a mobility apps factory in India

www.in.capgemini.com 84 | July 31, 2012

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THE DQ 50

Going Gets Tough

Acer India MD: WS Mukund

Source: DQ Estimate

or vendors like Acer, FY12 has been a challenging year. The strategy was to sustain the revenues and that’s what Acer did, but for the first time in the last 3 years, the company’s growth slipped to single digit. That sums up how difficult FY12 was for Acer. 38% 24% 5% New product launches like Acer’s Ultrabook in H2 did help in elevating its bar with first3,591 3,421 time products. But still, it was not business as usual. 2,749 What hurt companies like Acer most was the long decision making cycles that slowed down the overall growth in H2. For government projects too, decision making was much longer as compared to the last year and acted as a 100% 100% 100% dampener. But still, Acer did manage to get good 2009-10 2010-11 2011-12 mandates from the government and BFSI in adDomestic Export dition to education, telecom, and IT verticals. Growth

Revenue (`crore)

highlights

• Notebook share slips to #4 with Lenovo upping its ante on government • First vendor to launch ultrabook in India

www.acer.co.in

The HP Advantage

Savex Computers MD: Anil Jaggasia

Source: DQ Estimate

P again ruled the roost for Savex as it drove the revenues and improved its stand. During FY12, 3 growth drivers—Samsung (mobiles and smartphones grew about 90%), HP Networking (new addition), and HP Servers and Storage (100%)—pulled the revenue margins. HP and Samsung notched up 39% 64% 55% the top slots contributing about 60% to revenues; 2,972 others included Microsoft, Logitech, and Acer. Q3 witnessed a dip in revenues (25%) owing to the devaluation of the rupee and scarcity 1,916 of hard disc drives post the Thailand floods. Q2 (28%) and Q4 (28%) nullified the effects felt in 1,166 Q3 though. The Northern region contributed the highest (36%) to revenues. Savex also expanded 100% 100% 100% its geographical reach to 72 points of presence across India (43 branch offices with warehouses 2009-10 2010-11 2011-12 and 29 sales offices). Domestic

Export

Growth

Revenue (`crore)

highlights

• Identified as a national distributor among 11 companies by CIITA for ND policy • Appointed by eScan as its ND exclusively for eScan anti-virus 4

www.savex.org 86 | July 31, 2012

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THE DQ 50

Sidestepping the Glitches

Aricent CEO: Sudip Nandy www.aricent.com

Source: DQ Estimate

he company reorganized itself as the Aricent Group extended into the domains of product engineering services, carrier services and solutions business, as well as frog’s design business. Focused on branding and positioning, it felt the heat of global hitches affecting its outsourcing business. Last year growth 20% 16% 9% fell short of expectations after nearly 20% CAGR 2,928 over the last 4 years. Performance picked up during 2,688 the second half of the fiscal after a bad H1. Apart 2,303 100% from telecom as a vertical, it is planning to address 100% the future needs of industries such as healthcare, 100% energy, retail, and media through innovation. It added 69 new accounts last year as well as retained the wins with existing clients. It was also certified as ‘Excellence in Service Operations’ by Technology Services Industry Organization (TSIA). 2009-10 2010-11 2011-12 Major appointments were that of Robert N FreDomestic Export richs as executive chairman. It also plans to hire Growth Revenue (`crore) 300 more employees this fiscal.

highlights

• Appoints Mick Lopez as chief financial officer • Intelligent Switching Solution (ISS) received 2011 Mobility Tech Zone Wireless Backhaul Distinction Award

Marching Ahead

CSC India President & MD India: Brian J Manning www.csc.com 88 | July 31, 2012

Source: DQ Estimate

lthough foreign currency gains would have improved on the back of currency rate movement primarily between the US dollar and Indian rupee, growth however, is much at the same pace. A significant portion of the company’s application outsourcing and software development activities has been -5% 17% 20% shifted to India and it has further plans to expand its presence. 2,833 With the acquisitions of AppLabs and iSOFT, 2,361 the Indian workforce count has reached over 2,018 24,000. The other acquisitions of the company include Maricom Systems Inc and VIXIA Consultoria e Tecnologia Ltda. The company has gained over 30% increase in terms of new businesses that it got this year. 100% 100% 100% It has booked contracts worth $19 bn this year 2009-10 2010-11 2011-12 including a big one from Salesforce.com. The new Domestic Export facility opened in Indore has taken the tally in InGrowth Revenue (`crore) dia to 18.

highlights

• Ranked #14 in Nasscom Top 20 IT-BPO Employers in India FY11 • Winner of the DSCI Excellence award 2011 for raising security awareness

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THE DQ 50

Customer is King

Syntel India CEO and president: Prashant Ranade www.syntelinc.com

Source: DQ Estimate

yntel’s philosophy of customer for life, client-centric approach, and vertical and operational expertise has enabled the company to maintain strong growth. Though FY12 witnessed growth across all verticals, insurance was the only exception to it. 9% 27% 25% Owing to global recession issues, impact was felt on the banking segment which resulted in 2,726 cost reduction measures to achieve operational 2,178 benefits. FY12 was witness to addition of 9 new clients. 1,712 Even though North America remained the major revenue contributor (90%), a lot of traction and investment is being made in this regard from Europe. In a move to attract good talent, Syntel signed a deal with Monster College (a 2009-10 2010-11 2011-12 pan-India online campus hiring initiative by Growth Revenue (`crore) Monster India). * Domestic-export breakup NA

highlights

• Signed implementation partnership with Pyxis Mobile • Ranked 32 on the 2011 list (FinTech 100) by American Banker, Bank Technology News, and IDC Financial Insights

Of Change and Revival

Tulip Telecom CMD: Col HS Bedi www.tulip.net

Source: DQ Estimate

t was a year of change in management and strategy for Tulip. After a change of CEO last fiscal, Tulip brought a new COO and CFO on board. Registered NTT, IBM, and HP as major customers for its data center in Bengaluru which is the world’s 3rd largest center. Frost & Sullivan ranked Tulip as the largest In22% 20% 15% dian data connectivity provider with market share of 30.6%. Business strategy was revived, adopt2,705 ing a vertical approach, and streamlining business 2,351 into enterprise, managed and government serv1,966 ices. Managed services contributed over 30% of order inflow. It launched digital video surveillance solutions on cloud 100% 100% 100% Bagged multi-year orders from the government valued at over `150 crore and became facility management provider for the science and technol2009-10 2010-11 2011-12 ogy body of the government of India which is expected to fetch over `425 crore in 5 years for the Domestic Export Growth Revenue (`crore) 2 empaneled companies.

highlights

• Teamed with Polycom to offer high-definition managed videoconferencing solutions in India • Appointed Dilip Naik as COO; Rahul Ahuja as CFO • Divested its 13% equity stake in Qualcomm BWA venture to Bharti airtel

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July 31, 2012 | 89

THE DQ 50

Leveraging Public-Private Partnership

Glodyne Technoserve CEO: Annand Sarnaaik

Source: DQ Estimate

lodyne saw good growth, organically and inorganically, as revenues soared to `2,652 crore. It’s also one of the fastest growing Indian IT companies, with its portfolio swelling due to a number of government projects. The net profit accumulated was 15% higher than last year. 44% 143% 51% After the acquisition of US based DecisionOne and Comat Technologies, Glodyne expanded its 2,652 management team and appointed Surjeet Singh as president incharge of international business. Co100% mat’s strong presence in the government sector is 1,751 expected to help Glodyne strengthen its portfolio. Glodyne continued to work on large technol100% 721 ogy-led social initiatives in the areas of MNREGS, financial inclusion, empowerment of the 100% unorganized workforce, etc, in different states. It 2009-10 2010-11 2011-12 also entered into a public-private partnership with Domestic Export Government of Maharashtra’s labor department to Growth Revenue (`crore) implement the labor management system.

highlights

• Awarded as winner in the ‘Best Employer Brand—Talent Management’ and in the ‘Continuous Innovation at HR Strategy’ categories at ‘Asia’s Best Employer Brand Award 2011’ in Singapore www.glodynetechnoserve.in • Acquired Comat Technologies

Upward Swing

Zylog Systems CEO: Sudarshan Venkatraman

Source: DQ Estimate

he company has put up a consistent performance y-o-y, thanks to its products and solutions approach that gives bigger headroom as against pure services driven play. A 19% topline and 41% increase in profits look impressive. Analysts aver that what had favored Zylog to post good performance was 31% 96% 19% its lesser time-to-market cycles that enable it to bring products faster to the market. 2,272 For instance, its solutions on complete soft1,916 ware development life cycle cut across new product development to re-engineering. This approach clearly gives an IP-driven linearity in 980 addition to the typical services based non-linearity as well. Meanwhile on its Wi-Fi business, it grew well over FY12 and has ambitious plans to invest 2009-10 2010-11 2011-12 around `80 crore to further boost its revenues here. Domestic Export Growth

Revenue (`crore)

highlights

• Good traction on e-governance space • Aggressive geo-expansion plans made in Q4

www.zylog.co.in 90 | July 31, 2012

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THE DQ 50

VAIO’s Wow Moment

Sony India MD: Kenichiro Hibi www.sony.co.in

Source: DQ Estimate

ony India’s growth was propelled by the VAIO business which amassed about `1,260 crore through the sale of 5 lakh units in India. Owing to this, VAIO became the fastest growing laptop brand in India with 100% growth rate vis-à-vis the industry average of 25%. 15% 59% 47% The company added a few new products with competitive pricing—VAIO E14A, VAIO T (ul2,210 trabook range), VAIO Z, etc. The company continued to lead in the digicam space with close to 1,504 35% marketshare. Its CyberShot business contributed 15% to overall business in FY12. 944 Also, the company has a strong direct presence in the market with 4,000 outlets which it 100% 100% 100% plans to take to 4,500. It opened 15 exclusive VAIO Flagship stores in FY12 taking the total 2009-10 2010-11 2011-12 number to 50. Domestic

Export

Growth

Revenue (`crore)

highlights

• Wants to take VAIO contributions to 25% of overall sales of Sony India by FY12 • VAIO emerged as the market leader in the consumer notebook market (20% market share in the Q3 FY11), as per IDC

Cashing In on IP

Polaris Financial Technology CEO: Arun Jain

Source: DQ Estimate

ears of developing products and leveraging with services has given Polaris both nonlinear and linear depth, as well as a strong IP orientation. Since 2011, product revenues from its intellect suite has crossed $100 mn and growing. Also, Polaris is one of the few companies in -2% 17% 29% the financial technology front to have grown its product revenues in double digits. Domestic play had panned well post its acquisition of La2,052 ser Soft. FY11 wins, like the one it secured with 1,586 RBI, acted as a good reference for domestic wins 1,349 during FY12. Significant wins in APAC, India, and ME re90% 88% 87% gions secured overall good growth. Its acquisition of digital identity authentication service provider—IdenTrust— at the beginning of FY12, gave 10% 12% 13% 2009-10 2010-11 2011-12 it enough headroom to offer cloud based solutions Domestic Export in the BFSI space. Growth

Revenue (`crore)

highlights

• NABARD selects Polaris’ Intellect Lending Solution • Its mega transformational deal with RBI for CBS goes live in FY12

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July 31, 2012 | 91

THE DQ 50

Back to Basics

Mindtree Consulting CEO: KK Natarajan www.mindtree.com

Source: DQ Estimate

hough it missed its long-term target of reaching $1bn by FY12, MindTree showed good performance by getting back on its feet after a huge churn that started in 2010—with the closure of its mobile handset division and exit of (the then) chairman Ashok Soota. PAT increased by 115.1% over the 5% 16% 26% previous year to `2,185 mn. IT services business posted a 37% growth in 1,905 FY12 and contributed 67% to overall revenue. 1,509 Product engineering business was flat at 0.1%. 1,296 Q2 saw MindTree becoming the fastest Indian IT services company to cross $100 mn in annual 93% 92% 92% revenues. The year ended with 237 active customers, including 37 Global Fortune 500 companies. Mind7% 8% 8% Tree signed its first $100 mn client as well. Adopt2009-10 2010-11 2011-12 ing a ‘back to basics’ approach, management Domestic Export focused on fewer verticals and mined deeper into Growth Revenue (`crore) existing relationships.

highlights

• Appoints Subroto Bagchi as chairman • Announced declassification of Ashok Soota as promoter • Opens its first major US development center in Gainesville, Florida

Consistent Performer

Texas Instruments MD: Bobby Mitra

Source: DQ Estimate

or Texas Instruments, Asia is one of the biggest regions where it has a sizeable headcount (around 14,000 employees). In India it has close to 1,800 employees and does cutting edge work as a design captive. Texas Instruments also taps into India as a marNA 45% 19% ket for its products. TI is aggressively focusing on key verticals in India and had consistently grown 1,872 its revenues here. 1,572 India also acts as a key product development hub as well with cutting edge innovative work; 1,082 the number of patents out of India has stead54% 52% ily increased over the years. Today TI’s analog 76% chips touch people in many different ways—they are used in electronics ranging from portable ul24% 48% 46% trasound equipment, STBs, e-books to computer 2009-10 2010-11 2011-12 servers, and from robotics to LED streetlights. Domestic

Export

Growth

Revenue (`crore)

highlights

• Good traction on the DLP space • Launched next generation wireless power technology

www.ti.com/ww/in 92 | July 31, 2012

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THE DQ 50

On an African Safari

Spanco CMD: Kapil Puri www.spancotele.com

Source: DQ Estimate

andmark developments defined FY12 for Spanco as its order book stands at over `3,300 crore. Technology infrastructure business grew steadily after winning projects from the Governments of Punjab, Mizoram, and Maharashtra, MP Government border check post modernization project, and power sector modNA 25% 26% ernization. Spanco also added key PSU banks like BoI, SBI, and Union Bank to its client list. 1,869 Growth was also marked with success in the 1,478 BPO space, especially in Africa. The company set 1,183 up BPO operations in Uganda, Nigeria, Tanzania, Kenya, Burkino Faso, Chad, and Niger and expects 100% 100% 100% $100 mn from BPO business in Africa by 2013. In India, Spanco will open a 250-seater center in Nagpur in this fiscal and is in talks with PE firms to invest `500 crore in its BPO business. 2009-10 2010-11 2011-12 Spanco expects revenue from its technology inDomestic Export frastructure business to jump 20% in the next fiscal. Growth Revenue (`crore) The company has bagged key RAPDRP projects.

highlights

• To add more than 3,000 employees, mostly in the BPO business • Commits $27 mn investment in BPO business in Nigeria • Acquired Tigo, a Millicom international cellular service provider group in Tanzania

Standing Tall

ROLTA INDIA CMD: Kamal K Singh www.rolta.com 94 | July 31, 2012

Source: DQ Estimate

uring FY12, Rolta strengthened its position by making acquisitions (ACLS Systems, FZC); strengthened its management team; launched (Rolta OneView Enterprise Suite 3.0, Rolta Geomatica 2012). It also entered into a partnership with Ashghal 7% 20% 7% (Qatar’s public works authority) to implement Moazanah and GeoEye, Inc. Rolta was selected 1,860 1,741 for a few CCTNS phase-I projects. In partnership with Intergraph, Rolta has won a 1,454 prestigious project that leverages on its expertise 42% 35% 43% in BI and SAP technology in the utilities segment. Apart from that, Rolta has also won large orders for solutions and services in areas of mapping and earth sciences (India, Africa, and Middle East). It 58% 65% 57% also witnessed major client wins (utility company 2009-10 2010-11 2011-12 in the US for OneView, design of a sophisticated Domestic Export nuclear facility in India, orders in North America, Growth Revenue (`crore) Europe, and the Middle East).

highlights

• Redeemed its outstanding FCCBs approximately worth `765.40 crore • Ranked #2 in DQ-CMR Best Employer Survey 2011 (IT Sector)

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THE DQ 50

Virtual Growth

Zensar Technologies CEO: Dr Ganesh Natarajan www.zensar.com

Source: DQ Estimate

eal growth turfs were sectors like manufacturing, insurance, retail, banking, etc, that gave a push to Zensar’s export revenues. The company opened a development hub in Bengaluru to provide solutions around cloud, social media, and mobility which 16% 26% 57% it bundles as CloSoMo offering. Besides being into software exports, Zensar obviously was the 1,782 beneficiary of the rupee depreciation as the trend swelled its treasury by more than `20 crore. The company registered growth because of de96% 1,138 952 mand for vertical applications like PLM in manu94% facturing. Most of its customers embarked on virtualization in sectors such as retail and banking. 92% But the company is wary about the future outlook 4% given the global scene in the market and is thus 8% 6% 2009-10 2010-11 2011-12 trying to have stronger footprint in emerging econDomestic Export omies like Africa, Middle East, and Asia. Growth

Revenue (`crore)

highlights

• 112 new clients added during the year • Opened a development center in Bengaluru • Launched solutions to address cloud, social media, and mobile

Unfazed Glory

EMC India President, EMC India & Saarc: Rajesh Janey www.india.emc.com 96 | July 31, 2012

Source: DQ Estimate

MC had its engines revving during the year with many firsts to its credit. It bagged its largest single order ever in India through the $9.4 mn deal with UIDAI. The company claims to have done the first managed storage services deal with Tulip. The largest worldwide Greenplum deal also happened in India. 78% 22% 31% In a show of its might in the storage industry, EMC announced 41 products in a single day. In addition 1,766 the company claims to have the best ever adoption of unified storage in the country. 1,351 EMC wrested many key orders from the competi1,110 49% tion. The single largest swap of 3.6 PB of networked 44% storage at TI and other orders from HDFC, Just 43% Dial, HSBC, etc. Government orders from NIC BPL and NIC Hyderabad projects added to the kitty. 57% 56% 51% EMC invested in support coverage and partner 2009-10 2010-11 2011-12 programs during the year. Customer support coverDomestic Export age now reaches 135 cities and towns in India with Growth Revenue (`crore) onsite 4-hour response provided at 72 locations.

highlights

• The company crossed the 2,000 mark in number of customers with 2,235 customers, excluding Iomega

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THE DQ 50

Govt Orders Bail Out

RP Infosystems Chairman: Kaustuv Ray www.rpchirag.com

Source: DQ Estimate

lthough RP Infosystems has achieved a 25% growth this time, the company could have achieved more if global hitches, political stalemate in the South, and currency volatility did not hamper performance. With the initial target at `2,300 crore, the company could have realized 75% of it. 80% 48% 24% Most of its revenue this time was attributed to the government and BFSI segments, where 1,727 a DGS&D contract and a new order from Tamil 1,388 Nadu government increased 60% of its business. The company proposes to come out with 500 retail 936 franchises and also plans to build more channel partners this time. It has made tie-ups with ILFS, Educomp, Core Projects, Elcot, and Keltron in 100% 100% 100% Karnataka. In government sector, it has made new clients including IOCL, Kolkata municipal corpo2009-10 2010-11 2011-12 ration, and telecom department. Domestic

Export

Growth

Revenue (`crore)

highlights

• Grabbed Elcot order worth more than `100 crore • Chairman awarded as Asia Pacific Entrepreneur of the year (India) by Asia Pacific Entrepreneurship Awards

Road Ahead?

3i INFOTECH MD & CEO: Madhivanan Balakrishnan www.3i-infotech.com

Source: DQ Estimate

ccording to reports by Standard & Poor, there are speculations that 3i Infotech among other companies may fail to repay convertible bondholders when bonds mature this year. Even its margins saw a drastic dip of 35%, which raised serious concerns on the company’s health. Especially between 2005 7% 5% -35% and 2008, 3i Infotech spent around `1,600 crore in purchasing 24 sub-scale products and services 2,570 firms and built a portfolio of products focused on 2,448 banking and financial software business, IT services, and BPO firms. According to research reports, 1,681 99% this `1,600 crore expansion led to a debt situation which is nearly 6 times its current market cap. In 100% 60% the meanwhile, FY12 was witness to partnerships (Cloupia, SecurView, Third Financial Software, 1% 40% and Conestoga Bank) and client wins (Planters 2009-10 2010-11 2011-12 Bank, Sampath Bank, Rathbone Investment ManDomestic Export agement, and Media Development Loan Fund). Growth

Revenue (`crore)

highlights • •

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Credit rating agency, CRISIL downgrades the company’s rating Madhivanan Balakrishnan appointed as MD and CEO

visit www.dqindia.com

July 31, 2012 | 97

THE DQ 50

Headstrong Effect

Genpact CEO: NV Tyagarajan www.genpact.com

Source: DQ Estimate

ith more than 100% growth, Genpact has been aggressive in strengthening its portfolio across applications. In FY12, the revenue jumped to `1,673 crore from `805 crore the previous year, mainly because of the inorganic growth plan. Acquisitions have been a key component -6% -5% 108% of its growth which has helped it grow in size and customer base. Acquisitions like Symphony 1,673 Marketing Services and Empower Research are one part of the story since what doubled the company’s size was the Headstrong acquisition for $550 mn last year. 844 805 The acquisition helped Genpact to foray into the 98% 98% 99% capital market. Now Genpact is keen to expand its business in the analytics space and is hunting for 2% 2% 1% possible targets in Europe to add to its portfolio. 2009-10 2010-11 2011-12 Further, it plans to focus on emerging markets Domestic Export like India and China. Growth Revenue (`crore)

highlights

• Building an analytics delivery center in China • Aquired Atyati Technologies • Genpact and Ariba expanded alliance to deliver procure-to-pay solution

In Elite Company

Tata Technologies CEO & MD: Patrick McGoldrick

Source: DQ Estimate

Y12 marked the entry of Tata Technologies to the elite DQ Top50 club and was also ruled by addition of new clients and continuation of relation with old ones. Some of these include North American automotive OEM, Tara Aerospace Systems, Carnegie Mellon University, North American industrial ma-11% 16% 33% chinery company, and a Scandinavian construction equipment manufacturer. It became the only India based engineering 1,670 services organization capable of delivering a full 1,256 vehicle program like eMO Electric Vehicle study. 1,087 The company continued to file patents in engineering and design and product lifecycle management. 72% 70% 70% It also opened a 550+ seater delivery center in Pune. Tata Technologies also launched an online 28% 30% 30% soft skills learning program called iSMART, in 2009-10 2010-11 2011-12 partnership with Harvard Business School. The Domestic Export company expanded its capabilities and offerings Growth Revenue (`crore) across PLM and enterprise IT platforms.

highlights

• Launched CRM Delivery center in Thane • Expanded capabilities in existing facilities in Bengaluru and Bangkok

www.tatatechnologies.com 98 | July 31, 2012

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THE DQ 50

Tasting Success

CORE Education & Technologies Global CEO and Chairman: Sanjeev Mansotra www.core-edutech.com

Source: DQ Estimate

oth topline and profits went up impressively and one of the biggest highlights of FY12 was Core bagging orders worth `248 crore representing 5 Indian states and implemented projects worth `568 crore in 5 states. Over the year, leveraging on its expertise on de25% 29% 50% livering IT solutions for the education sector, the company saw numerous client wins. It bagged deals like Karnataka State Electronic 1,638 Development Corporation to impart employability skills to 12,478 urban BPL youth and other wins 1,091 like the `124-crore Computer Aided Learning 846 (CAL) deal from the Gujarat government and other deals for CAL and ICT for thousands of schools in Haryana, Maharashtra, Meghalaya, Punjab, and Nagaland. 2009-10 2010-11 2011-12 The company underwent a name change to Growth Revenue (`crore) Core Education that well reflected its niche edu* Domestic-export breakup NA cation focus.

highlights

• Entered into Middle East by establishing academic learning center at Ras Al Khaimah in partnership with BIT Ranchi • Rated at Level 5 of CMMI process improvement model by KPMG

On a Winning Path

Canon India CEO: Kevin Kobayashi www.canon.co.in 100 | July 31, 2012

Source: DQ Estimate

ven though the effects of slowdown affected topline, the revenues were mainly pulled by its camera business (40%) which remained unaffected. Meanwhile, its 99% acquisition of Océ’s shares also yielded results (`40 crore), while its office document business grew 20%. Apart from land37% 40% 24% mark installations of large format UV printing (Océ) machine and India’s first continuous feed 1,636 printers, Canon also bagged government orders 2% 1,322 like e-panchayat for installation of laser multi2% function printers. 944 Canon image square (`50 crore) and national 2% retail chains (`100 crore) also added to Canon’s revenues. In line with its ambitious plans 98% 98% 98% to garner sales of $1 bn by 2015, Canon India aligned its business into 5 major groups. Aon 2009-10 2010-11 2011-12 Hewitt in partnership with Wall Street Journal, Domestic Export Asia recognized it as one of the best employers Growth Revenue (`crore) in India 2011.

highlights

• Kazutada Kobayashi appointed as president and CEO • Plans of setting up a global call center in India

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THE DQ 50

In Elite Company

Compuage Infocom MD: Atul H Mehta

Source: DQ Estimate

iding high on new distribution alliances, Compuage Infocom aimed to cross the `2,000 crore mark for FY12 but the fiscal proved otherwise. FY12 witnessed good performance in Q2 (27%) and Q4 (29%) but marked a fall in the ranking of the company. On the alliance front, Foxconn appointed 35% 30% 13% Compuage as exclusive distributor (motherboards, net-tops, AIOs, and OEM desktop systems) with an aim to capture around 10% of the Indian moth1,598 erboard market by end of 2012. 1,414 Edifier International also entered into a partner1,088 ship agreement with Compuage to distribute (con100% 100% sumer electronic and multimedia products includ100% ing PC, multimedia, docking, IT, and home audio). Samsung appointed Compuage as its regional distributor for Delhi for its entire smartphone range 2009-10 2010-11 2011-12 including tablets. It was also appointed by HP for Domestic Export its consumer PC business in Gujarat. Growth

Revenue (`crore)

highlights

• Appointed by Strontium Technology as customer service provider to manage after-sales support & service programs.

www.compuageindia.com

Banking on Govt Projects

NIIT Technologies CEO: Arvind Thakur www.niit-tech.com 102 | July 31, 2012

Source: DQ Estimate

etching almost 75% of its revenue from BFSI and the hospitality sector, NIIT Tech’s exports are growing at the rate of 33%. It implemented CCTNS, a crime tracking system in Tamil Nadu, Jharkhand, and Uttar Pradesh with value exceeding `300 crore. -6% 36% 28% The company has also successfully implemented an automated content management and delivery system for the Singapore Parliament. It has also 1,576 signed a multi-million GBP contract with Eurostar, 1,231 to provide infrastructure management services for its core business applications. 912 It partnered with Morris Communications to pro89% 76% 88% vide IT and BPO services for $85 mn over a period of 5 years, and with Cargo Service Center India to create a cargo handling facility for the Integrated 11% 24% 12% 2009-10 2010-11 2011-12 Cargo Complex at the Delhi International Airport. Domestic Export The company acquired Proyecta Sistemas de InforGrowth Revenue (`crore) macion SA (Proyecta) headquartered in Madrid.

highlights

• Awarded ‘Best IT Implementation of the year 2011’ for 3 projects by PC Quest • Achieved LEED Platinum rating for the Greater Noida campus

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THE DQ 50

Waiting to Exhale

SONATA SOFTWARE CEO: P Srikar Reddy www.sonata-software.com

Source: DQ Estimate

onata began FY12 with aggressive organic and inorganic growth plans. At the end of the fiscal, though Sonata recorded a 12% growth in revenues, it posted a net loss of `2.59 crore. This drop in profits was driven by the loss of a large customer base, for whom a dedicated offshore center was established -13% 1% 13% in India, and due to reduction in business from Europe and its JV, TUI Infotec GmbH. Domestic business continued its upward 1,568 growth, contributing 32% to revenues. With 1,392 1,384 traction in the domestic services segment, So57% 49% 64% nata will focus on this area in FY13 as well. On the technology front, competencies in mobility, analytics, and cloud technologies were built. So36% 43% 51% nata expanded into new markets, namely Qatar, through a JV with Mohammad Nasser Abdullah 2009-10 2010-11 2011-12 Al Misnad. Domestic

Export

Growth

Revenue (`crore)

highlights

• B Ramaswamy quit as president and MD; Sanjay Viswanathan joined as MD & CEO but resigned 6 months later • Plans to double headcount in 3 years

Flying High

Infotech Enterprises CEO: BVR Mohan Reddy www.infotech-enterprises.com 104 | July 31, 2012

Source: DQ Estimate

or Infotech, FY12 was an year of strategy and it manifested by the end of the fiscal into a reorganization drive that saw the operations getting divided across 4 key SBUs—aerospace, heavy equipment, transportation and hi-tech, and utilities telecom and content. This stratification of 7% 25% 31% business was done to arrive at better focus on target markets and to accelerate growth. It also strengthened its execution, sales processes, and 1,553 information systems. 2% It secured key wins in telecom, utilities, and 1,188 content engineering. Its traction on the avia953 3% tion space only got reinforced with awards like 2% 2011 Boeing Performance Excellence award. In 98% 97% 98% aviation, the company adopts a global collaborative engineering approach that helps aerospace 2009-10 2010-11 2011-12 manufacturers to innovate and build a competiDomestic Export tive advantage while protecting customer’s key Growth Revenue (`crore) IP assets.

highlights

• Increased traction in Asia Pacific regions on engineering areas • Opened an office in Gothenburg (Sweden) to increase its focus on Scandinavian market

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THE DQ 200

The DQ 200 RANK Company 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

Sai Infosystems Rashi Peripherals KPIT Cummins Infosystems Dimension Data CMC Hexaware Technologies TPV Technologies Neoteric Informatique Vakrangee Software Iris Computers NIIT Ltd Prithvi Solutions Symantec India CMS Infosystems Seagate India Supertron Electronics Asus India Bartronics Infinite Computer Systems Honeywell TSL Persistent Systems AGC Networks Huawei India ICSA TE Connectivity Xerox India Sapient India NetApp India Apple India NCR India SFO Technologies CA Technologies India Geometric Intex Technologies Sify Technologies LG India Xenitis Infotech Synechron Technologies QuEST Global Services Birlasoft Take Solutions Geodesic Information Systems SunGard Technology India Juniper Networks LGS Global Solutions (Earlier Lanco Global) Mastek Adobe Systems India Diebold India OnMobile Swelect Energy Systems

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RANK Company 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

Sharp Business Systems India Epson India Allied Digital Fujitsu Consulting India Techcom IBS Software ITC Infotech India Kingston India Gemini Communications Tata Elxsi Western Digital India Sasken Communication Technologies Steria India Omnitech Infosolutions Financial Technologies India Zicom Electronic Security Systems Fortune Marketing Subex Systems Google India AMD India Ricoh India CommScope Systimax Data Care Corporation Ness Technologies India Maxtone Electronics Mediaman Infotech Accel Frontline Autodesk India R Systems International Tata Interactive Systems Cybage Software McAfee India Red Hat India Transcend India Netgear Technologies India Rittal India Comviva India GlobalLogic India Datamatics Global Services Jupiter International Nucleus Software Precision Infomatic InterGlobe Technologies Cranes Software International Euronet Check Point Software Technologies RS Software Roop Technologies Toshiba India Lipi Data Systems visit www.dqindia.com

RANK Company 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200

Value Point Systems Cadence Design Systems Aldous Glare Trade Exports (AGTE) Caltron Group Balaji Solutions Frontier Business Systems Brocade Communications Systems India Tally Solutions D-Link India Hitachi Data Systems Sogo Computers Ramco Systems Mindteck Polycom TVS Electronics Tera Software FCS Software Orient Technologies SAS India SanDisk Compage Computers Kale Consultants Zenith Computers Quick Heal Technologies WeP Peripherals Logitech Vmware Embee Software Dion Global Solutions Aptech PC Solutions Siemens PLM Alco Infotech Elitecore Technologies Visesh Infotecnics Mega Compu World Megasoft GIGABYTE Technology Supreme Technologies Tavant Technologies Datamation Targus Technologies Infrasoft Technologies Four Soft Blue Star Infotech Mindlance India Jetking Infotrain Thinksoft Global Services Aftek Dax Networks July 31, 2012 | 105

THE DQ 200

Sai Infosystems CMD: Sunil Kakkad www.saicare.com

Rashi Peripherals CEO: Suresh Pansari www.rptechindia.com

highlights

• Acquired Canada based EmerGeo Solutions Inc • Expanded footprint by opening offices in 9 cities

Source: DQ Estimate

18% 31% 37% Growth in the share of mobile and notebooks business, geographical 1,502 expansion and ramp1,098 up activities by Asus 838 (notebook business) proved to be the ma100% 100% 100% jor highlights. FY12 witnessed the addi2009-10 2010-11 2011-12 tion of new vendors Domestic Export (LG, NVIDIA) and the Growth Revenue (`crore) highest. It opened 3-4 branches in North India. The company plans to balance its components and PC business and invest in infrastructure and manpower.

Source: DQ Estimate

75% 44% 36% During FY12, Sai Infosystems strengthened its capabilities related 1,548 to system integration 1,137 by launching services such as tele-medicine, 792 disaster management, 100% 100% 100% telecom, etc. The year also saw appoint2009-10 2010-11 2011-12 ments; launches (IDC Domestic Export Service and voice & Growth Revenue (`crore) video telephony) and partnership (with NetApp India to support data center services). Top 10 clients contributed 48% and BFSI segment 20%.

• Conducted 7th Channel Business Forum (CBF)-VII, to initiate business in B, C, D, and E-class towns (51 cities)

KPIT Cummins Infosystems CEO & MD: Kishor Patil www.kpitcummins.com

Dimension Data India CEO: Kiran Bhagwanani www.dimensiondata.com

highlights

• Partnered with PACCAR to launch PACCAR Technical Center (Pune) • Awarded WSJ 2011 Technology Innovation award 106 | July 31, 2012

Source: DQ Estimate

5% 18% 18% Along with the transition 1,486 of the brand from Datacraft to Dimension Data, 1,259 1,067 the company has also been transforming from a networking player to an 100% 100% 100% IT and data center services company. It is also eyeing to diversify into 2009-10 2010-11 2011-12 sectors and service lines Domestic Export as a part of its growth Growth Revenue (`crore) strategy. The company spent `140 crore to set up 6 data centers in tie up with BSNL (the 6 data centers are India’s first Uptime Institute certified tier-3 level data centers).

Source: DQ Estimate

-8% 40% 47% With a vision to be1,500 come a $1 bn company by 2017, KPIT took 1,023 many measures like investment in employ732 ees (resulting in 20.7% attrition). There were other headlines like 100% 100% 100% patents, acquisition of 2009-10 2010-11 2011-12 50% stake in Systime Domestic Export (Rs 103 crore) and its Growth Revenue (`crore) subsequent integration, building a BTU to partner with customers, set up a subsidiary (Netherlands—for IT & engineering services), and customer wins (14) that marked FY12 for KPIT.

• Won the 2012 Microsoft Country Partner of the Year Award for India

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THE DQ 200

CMC Managing Director and CEO: R Ramanan www.cmcltd.com

Hexaware Technologies Chairman: Atul Nishar www.hexaware.com

highlights

• CMC’s product, Genisys Configurator, for the general insurance industry got the Golden Peacock Award for ‘Most Innovative Product in 2011’

Source: DQ Estimate

-5% 2% 37% Investments reaped ben1,450 efits with EBITDA margin reflecting healthy trends 1,055 1,038 to place Hexaware at #3. FY12 was marked by ap99% 98% 98% pointments, client wins (51); launches (Rainmaker, and Hexaware HP Software Lab at Saltillo, 1% 2% 2% 2009-10 2010-11 2011-12 Mexico); and expanding Domestic Export presence (Chennai, NagGrowth Revenue (`crore) pur, Mumbai, and Pune). It also focused on healthcare and insurance as new verticals. Its top 10 clients continued to contribute approximately 50% to its revenue and there were 4 major deals signed.

Source: DQ Estimate

NA 38% CMC is a subsidiary of 1467 TCS, run and managed separately. The key growth 1081 driver is its US subsidiary that has been clocking 60% NA 50% CAGR and is now a $125 mn entity. The com40% pany added 74 clients and 3,379 employees. Its strategy is also to exit low Domestic2010-11Export 2011-12 margin service business- Growth Revenue (`crore) *Export-domestic break-up NA es and instead seek areas that are technologically complex. It looks at growth opportunities in embedded systems; product based solutions for specific industries like ports, general insurance, etc.

• Awarded Golden Peacock award for excellence in corporate governance • Partnered with iCreate software to build CoE

TPV Technologies Senior Director: Mukesh Gupta www.aocmonitor.co.in

Neoteric Informatique CEO: Paras Shah www.neoteric.co.in

highlights

• Rolled out 3D and IPS panel monitors • Expects to grow 10% y-o-y DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

16% 20% 23% Forex luctuations and Thai loods in Q3 result1,400 ed in supply-side con1,135 straints and slowdown. 945 For FY12; growth in PC and corporate business (45%); addition of 100% 100% 100% new vendors (Corsair, Philips, AJA, Promise, 2009-10 2010-11 2011-12 Skech, Polycom, CresDomestic Export ton); addition of AMD Growth Revenue (`crore) portfolio (Lenovo) and notebooks (Acer); contribution of west region (32%) were the highligts.

Source: DQ Estimate

-28% 50% 20% What propelled the 20% growth in FY12 was 1,440 competitive pricing and 1,200 a host of new solutions in different form factors. 800 For AOC monitors, it was able to grab a total 100% 100% 100% of 20.85% marketshare. Unlike the previous 2009-10 2010-11 2011-12 year, the company saw a Domestic Export traction for LED moniGrowth Revenue (`crore) tors. Also 18.6 inches monitors comprised 50% of its revenues which was a shift from 15.6 inches the previous year.

• Opened offices in Siliguri, Vijayawada, and Varanasi • Expanded consumer PC business in North and South visit www.dqindia.com

July 31, 2012 | 107

THE DQ 200

Vakrangee Software Chairman: Dinesh Nandwana www.vakrangeesoftwares.com

Iris Computers Chairman: Sanjiv Krishen www.iriscomputers.net

highlights

• Santosh Dash was appointed as CEO, retail & BFSI (Global) and Pradeep Kumar was appointed as CEO, government business

Source: DQ Estimate

4% 0% 32% Though revenues showed 30% growth, 1,269 margins continued to reel under pressure. Cli965 961 ent wins (BEL Bengaluru, DGS&D, MahaOn100% 100% 100% line, APDRP, Airports, Amity, MGR University, Educomp); addition of 2009-10 2010-11 2011-12 vendors (Acer, Samsung, Domestic Export Numeric, ViewSonic, Growth Revenue (`crore) Lexmark); increase in revenues (41% from Lenovo, 56% from Dell) kept Iris in the headlines. Although increase in bank interest rates affected net profit; Q2 (30%) witnessed good business.

Source: DQ Estimate

46% 108% 53% Joined the elite club of `1,000 crore+ compa1,358 nies and earned profits of `71 crore—a 48% 890 increase from last year. Much of this profit came 428 from its subsidiary companies like Vakrangee 100% 100% 100% Finserve (`980 crore 2009-10 2010-11 2011-12 SBI project). It was Domestic Export recognized as a leading Growth Revenue (`crore) technology company, having ranked 18th in the Deloitte Technology Fast 50 program. It bagged quite a few government projects like (UID from UBI).

• Opened branches at Agra, Surat, Indore, Raipur, and Hubli • Won SME Achievers Award 2011

NIIT Limited CEO: Vijay Thadani www.niit.com

Prithvi Solutions MD: Vuppalapati Satish Kumar www.prithvisolutions.com

highlights

• Partnership with NSDC • Divested stake in Element K for $110 mn • Launched cloud campus 108 | July 31, 2012

Source: DQ Estimate

-4% -18% -21% The last two years have not been good for this 1,905 IT services company 1,559 that saw good revenues 1,230 coming from the booming telecom vertical- not 66% 67% 90% any more. With topline degrowth, the company is in a position of intro34% 33% 10% 2009-10 2010-11 2011-12 spection and charting its Domestic Export future. It did introspect, Growth Revenue (`crore) as a result of which there was consolidation on its vertical play. The declining top line was attributed to significant downtrend in telecom spending over FY12.

Source: DQ Estimate

NA 4% 1% FY12 was a watershed year for NIIT Limited 1,260 1,248 as it enhanced its fo1,123 cus on rebuilding core strengths and doing 53% 56% 56% away with non-core operations such as Element K which it sold 47% 44% 44% for $110 mn to Skillsoft. 2009-10 2010-11 2011-12 It also launched cloud Domestic Export campus with its GNIIT Growth Revenue (`crore) program and partnered with National Skill Development Corporation (NSDC) to enhance skills and employability of youth through its NIIT Yuva Jyoti initiative.

• Put in place aggressive plans to tap the BI and analytics market • Telecom revenues took a fall visit www.dqindia.com

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THE DQ 200

Symantec India MD: Anand Naik Website: www.symantec.com

CMS Infosystems CEO: Rajiv Kaul www.cms.com

highlights

• Promoted Anand Naik as MD, sales, India and Saarc • Launched O3—its cloud information protection platform

Seagate Country Manager: Rajesh Khurana www.seagate.com

Source: DQ Estimate

27% 32% NA Growth was steady at 32% y-o-y. Acquisition of Securitrans India, a 1,203 financial management 912 company, adding to that. 720 The acquisition brought 100% 100% as many as 7,000 100% employees from 120 branches in India. So, 2009-10 2010-11 2011-12 41% revenue earnings Growth Revenue (`crore) came purely from bank- * Export-domestic breakup NA ing and financial services. Additionally, CMS is engaged in government projects such as UID in which it is poised to produce as much as 5 lakh UID cards a day.

Source: DQ Estimate

13% 7% 40% The company deepened its mandates, resulting in good growth. The 1,218 major revenue streams 870 for Symantec in India 810 over the last year were: 52% 51% 60% Virtualization, mobility, and cloud. The adoption 48% 49% 40% of these three in a big 2009-10 2010-11 2011-12 way has given a huge Domestic Export push to the demand of Growth Revenue (`crore) security products and the company has clearly cashed in on these trends. In line with last year, BFSI, telecom, manufacturing, and government drove the revenues.

• Anoop Neogi appointed as senior VP and COO of the Securitas cash management system in 2011 • Leader in ATM cash management

Supertron Electronics CEO: VK Bhandari www.supertronindia.com

• Became the first hard drive maker to achieve storage density of 1 terabit per square inch • Announced acquisition of controlling interest in LaCie

• Go Tech appointed Supertron as its national distributor • Opened 2 satellite branches

highlights

110 | July 31, 2012

Source: DQ Estimate

52% 20% 7% In FY12, the growth rate 1,189 declined to 7%, given 1,109 the tough sales sce927 nario. But the company flexed its presence with 100% 100% 100% 2 new branches and recruitment of 21 senior people in order to keep the growth intact in the 2009-10 2010-11 2011-12 coming year. In addition, Domestic Export its portfolio swelled with Growth Revenue (`crore) new products and computer peripherals as it entered into tie-ups with companies like Belkin and Kingmax for their entire range of keyboard, mouse, combo devices, etc.

Source: DQ Estimate

155% 3% 19% In FY12, Seagate com1,200 pleted acquisition of 1,006 Samsung’s HDD busi980 ness in a $1.4 bn deal. The company made an undisclosed equity investment in an electronic memory card firm DensBits, and also agreeing 2009-10 2010-11 2011-12 to jointly develop lowGrowth Revenue (`crore) cost solid state drives. *Export-domestic break-up NA It unveiled GoFlex slim 320 GB hard drive in India which is said to be the world’s slimmest. Seagate also streamlined flagship desktop drives under a single product to address growth in content creation and consumption.

highlights

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THE DQ 200

Sr Director: Albert Tung www.in.asus.com

Source: DQ Estimate

NA 64% 34% Asus over FY12 realized that it needs to come out 1,100 of its component-centric 820 mould, post a bad H2. Components still are 499 the mainstay as graphics cards witnessed 74% 100% 100% 100% y-o-y growth. Slew of launches including trans2009-10 2010-11 2011-12 former tablet, range of afDomestic Export fordable notebooks, and Growth Revenue (`crore) Zen ultrabook ensured good product spread. The shift to digital lifestyle products is evident with media players seeing 150% y-o-y growth. Other products like ODD managed to fetch about 20% growth.

highlights

• For professional users, launched special series (ProArt) in 2011 with IPS panel • Started selling its own desktops in March ‘12

104 69

Infinite Computer Solutions CEO: Upinder Zutshi www.infinite.com

Bartronics India MD: Sudhir Rao www.bartronicsindia.com

38% 9% 22% Bartronics went through reorganization in its third 1,082 quarter as it formalized 888 2 new divisions—Bank817 35% 32% ing Solutions and Citi27% zen Services—as sepa73% 68% 65% rate companies. It grew by 22% because of a bouquet of government 2009-10 2010-11 2011-12 projects like UID and fiDomestic Export nancial inclusion in difGrowth Revenue (`crore) ferent states. Also, the company is shifting its global headquarters to Singapore in order to save on I-T outflows. but is wary of the global market for future growth. Source: DQ Estimate

Asus India

highlights

• Announced a major revamp of operations by restructuring two more entities—Bartronics Identification Solutions and Bartronics Asia Pte

104 70

Honeywell TSL President: Dr Krishna Mikkilineni www.honeywell.com/sites/htsl

highlights

• Added 18 new clients in FY12 • Expects topline to grow at 30% in FY13 DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

-16% 8% 10% Honeywell Technology Solutions is an R&D di1,001 vision within Honeywell 910 841 dedicated to innovative product research. HTS is headquartered in 100% 100% 100% Bengaluru, India with an employee strength of over 5,000. It is report2009-10 2010-11 2011-12 ed that most of the flight Domestic Export management systems Growth Revenue (`crore) are made and tested at these labs. HTS offers technological and R&D services to the various business units of Honeywell International. Honeywell invests over 4% of its revenue on R&D.

Source: DQ Estimate

NA 33% 20% A good year for Infinite which beat its revenue, 1,056 operating margins, and 883 PAT guidance. Domestic revenue doubled. Gov664 ernment and telecom verticals continued to 96% 93% 87% be strongholds. Inroads 4% 7% 13% into retail, healthcare, 2009-10 2010-11 2011-12 and energy. Traction Domestic Export across 60 active clients Growth Revenue (`crore) surged despite a ramp down with one key client. Infinite gained momentum in its mobility and messaging services and launched 3 new products for the messaging platform.

• HTS has development centers in Hyderabad, Madurai, Shanghai, and Brno (Czech Republic) visit www.dqindia.com

July 31, 2012 | 111

THE DQ 200

CEO: Anand Deshpande www.persistentsys.com

Source: DQ Estimate

1% 29% 29% Acquisitions (location 1,000 business of Openwave Systems), launches (12 776 mobile science learn601 ing apps for IL&FS partnerships (Proactive 95% 93% 92% Education, Dassault Systèmes, Realcom Inc, CloudSense), innova5% 7% 8% 2009-10 2010-11 2011-12 tions (KLISMA), and Domestic Export investments (windmill Growth Revenue (`crore) turbine) marked the year for Persistent. FY12 also witnessed global in supporting research in cloud computing and life sciences at Indiana University in Bloomington, USA.

highlights

MD & CEO: SK Jha www.agcnetworks.com

NA 69% Growth was propelled 998 by AGC’s expansion into multiple geographies like ANZ, MEA, and the 590 USA. It entered into a JV with Hareez International to offer IT services in 100% 100% Riyadh and other Middle East regions. There 2010-11 2011-12 was 20% increase in Domestic Export the workforce. It plans Growth Revenue (`crore) to continue the growth trajectory through a full service technology solution, support services, software and networking solutions along with hardware products.

highlights

• Appoints Dr Anant Jhingran as independent director • State-of-the-art facility in Pune completed

AGC Networks

Source: DQ Estimate

Persistent Systems

• The 10 CUBE strategy triggered growth • Launched 3 new offerings

Huawei Technologies CEO: Cai Liquin www.huawei.com

104 74

ICSA CMD: G Bala Reddy www.icsa-india.com

highlights

• Set up a manufacturing base in Chennai and R&D campus in Bengaluru • Launched 4G data cards in Bengaluru 112 | July 31, 2012

Source: DQ Estimate

12% 13% -31% Despite robust growth history, high debt and 1,403 interest costs eroded 1,237 earnings ending FY12 968 with a net loss of `126.5 crore as against `125.6 crore profit in FY11. Slowdown in business was also driven 2009-10 2010-11 2011-12 by power sector woes, Growth Revenue (`crore) which contributes 70% *Export-domestic breakup NA of revenues. Announced a corporate debt restructuring program to realign finances. ICSA along with a consortium partner bagged an LoA worth `140 crore from the Tamil Nadu government.

Source: DQ Estimate

5% 99% 13% Huawei India has shown 991 positive growth y-o-y and 876 maintained its scale on the higher side in FY12 in terms of revenue as 441 well. Data card, networking, and routing business helped this Chinese 100% 100% 100% company make heavy 2009-10 2010-11 2011-12 gains. It has performed Domestic Export consistently in data cards Growth Revenue (`crore) leading the market with a prominent share. Huawei has also started innovative services such as cloud services on data card. It has set up a global network operations center (GNOC) in Bengaluru.

• Bagged 3 LoIs to establish SCADA/DMS projects in MP worth `73.4 crore • Appointed Chinna Gurappa as CFO

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THE DQ 200

TE Connectivity President (India): V Raja www.te.com

Xerox India Managing Director: Rajat Jain www.xerox.com/india

highlights

• Launched Storage Area Management Solution & connectivity platform for mixed media Data Infrastructures • Appointed V Raja as president of TE Connectivity, India

Sapient India MD: Karandeep Singh www.sapient.com

Source: DQ Estimate

-15% 47% 9.5% Post ACS acquisition, the global effect of 920 change in the go-to840 market strategy was vis571 ible in India as it was seen focusing more on managed services. The 100% 100% 100% bigger chunk of business still comes from 2009-10 2010-11 2011-12 printers. In FY12, it enDomestic Export deavored to strengthen Growth Revenue (`crore) the A4 and A3 portfolio across entry level single function and high-end multi-function devices in order to keep itself in the race in which HP, Canon, and Epson are top 3 contenders.

Source: DQ Estimate

4% 30% 32% TE’s business in India accounts for nearly a 960 quarter of its revenues. 730 This Switzerland based company designs and 562 makes over 500,000 products. In India, TE introduced Quareo, a Connection Point 2009-10 2010-11 2011-12 Identification TechnolGrowth Revenue (`crore) ogy, which improves *Export-domestic break-up NA network performance and launched Managed Connectivity Solutions. The company also completed the acquisition of Deutsch Group SAS for approximately $2.06 bn.

• To move the Xerox India Innovation Hub from Chennai to Bengaluru alongside the ACS premises • Hired 100 key professionals to kickstart growth

NetApp India President India & Saarc: Anil Valluri www.netapp.com/in

highlights

• Sapient named MassMutual Citizenship award finalist • Alan Herrick and Jerry Greenberg named co-chairmen of Sapient board of directors DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

24% 66% 45% NetApp India is ranked #34 out of 100 on 905 Forbes magazine’s ‘World’s Most Innovative 624 Companies’ for 2011 and witnessed approximately 377 20% growth even during the recession, FY12 100% 100% 100% witnessed many devel2009-10 2010-11 2011-12 opments. It was marked Domestic Export with partnerships (Sai Growth Revenue (`crore) Infosystems), launches (FAS2220), new client wins (111), , and increasingly strategic focus around big data. NetApp opened an office in Kolkata, in line with its plans to focus on the eastern region.

Source: DQ Estimate

18% 24% 13% Revenue growth of 24% coupled with a 54% in912 crease in non-GAAP 736 profit dollars is excellent 624 performance in any environment, led by 33% 100% 100% 100% growth in SapientNitro. It acquired London based digital and direct 2009-10 2010-11 2011-12 marketing agency (DAD) Domestic Export worth £26 mn. It also Growth Revenue (`crore) signed an agreement to purchase mobile agency CLANMO, (Germany). As of December 2011, the service revenues were $1.02 bn compared to $823.5 mn for 2010, an increase of 24%.

• Anil Valluri appointed as president India and Saarc operations • Recognized as the 10th best employer by the Great Place to Work Institute survey 2011

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July 31, 2012 | 113

THE DQ 200

Apple registered sub21% 51% 23% stantial growth through the sale of iPads. Accord822 ing to an estimate, the 720 company sold 122,720 iPads in FY12 and thus 476 earned `442 crore. Sim100% 100% 100% ilarly, iPhone had a lot of takers through carriers like Vodaphone and 2009-10 2010-11 2011-12 Bharti airtel, etc. Plans Domestic Export Growth Revenue (`crore) to open various stores in India. But the move depends on the government’s acceptance of FDI in retail.

highlights

MD: Jaivinder Singh Gill www.ncr.com

For a company which 42% 33% 25% has 48% market share, FY12 was marked with 850 a launch (Total Premise 680 Services); wireless 513 withdrawals (in less than 10 seconds at 100% 100% 100% ATM); acquisitions (POS Integrated Solu2009-10 2010-11 2011-12 tions, Wyse Sistemas Domestic Export Growth Revenue (`crore) de Informática Ltda, Radiant Distribution Solutions); and the release of ATMs for the differently-abled (UBI). Bestowed the CK Prahalad Award for ‘disruptive innovation’ to Brian Connell and Dave Norris.

highlights

• Apple became #2 tablet brand in India • Rumors of bringing Apple store to India

NCR India

Source: DQ Estimate

CEO: Manish Dhir www.apple.com

Source: DQ Estimate

Apple India

• Listed in MIS Asia’s ‘Global 75’ annual index of world’s top ICT vendors & service providers

SFO Technologies Vice President & MD: N Jehangir www.nestgroup.net

CA Technologies India VP: Sunil Manglore www.ca.com

highlights

• ELCINA award for largest exporter and best R&D in India • Software division awarded ISO 13485 114 | July 31, 2012

Source: DQ Estimate

6% 12% 13% CA continued to focus on government and defense sectors for growth but the 814 722 service assurance sec642 30% tor generated the most 30% 33% (30%). However the biggest turnaround for the company happened 67% 70% 70% when Amit Chatterjee, 2009-10 2010-11 2011-12 MD for India, quit and Domestic Export joined HP India. The Growth Revenue (`crore) company focused on the India Technology Center—its largest R&D center outside US (200 people) and in partnership with IIT Hyderabad, opened the University Innovation Center.

Source: DQ Estimate

4% 39% 5% SFO Technologies, a NeST group company, focuses on manufactur840 804 ing services, products 577 and technologies, and engineering and software systems. Over the year, it established a JV with Hitachi and 2009-10 2010-11 2011-12 released its own silicon Growth Revenue (`crore) chips. One of the major * Domestic-export breakup NA highlights was the company diversifying on the consumer electronics and tablet PCs space. Revenue wise, its optronics business turnover doubled during FY12.

• Sunil Manglore named India vice president • Scouting for companies to acquire in India

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THE DQ 200

Geometric Software CEO: Manu Parpia Solutions

ww.geometricglobal.net

Intex Technologies CEO: Narendra Bansal www.intexmobile.in

highlights

• Received Frost & Sullivan’s 2011 Global Enabling Technology Award for DFMPro • Received SAP ACE Awards 2011 for customer excellence

Sify Technologies CEO: Raju Vegesna www.sifycorp.com

Source: DQ Estimate

27% 24% 6% Intex could merely 779 achieve a growth of 6% 733 as compared to the 25% 593 growth last year, missing its target of `1,000 crore. Interestingly, it 100% 100% 100% started 2 new business verticals—Enterprise Solutions Group (ESG), 2009-10 2010-11 2011-12 catering to various secDomestic Export tors for their software Growth Revenue (`crore) solutions, IT hardware requirements and system integration requirements, and consumer security software products like Intex Safe Surf AntiVirus 2011, in partnership with software developer, PC tools.

Source: DQ Estimate

-14% 21% 30% Manu Parpia took over and took immediate measures to make the 808 company more scalable. 621 He also aligned Geomet512 ric’s go-to-market strat94% 95% 94% egy with its products resulting in profitability. Meanwhile, launches 6% 5% 6% 2009-10 2010-11 2011-12 (Glovius, CAMWorkDomestic Export sXpress), partnerships Growth Revenue (`crore) (PROSTEP AG), client wins (a major aerospace contract), and a new office at France marked FY12. Arvind Kakar was appointed as the chief financial officer.

• Upgraded IT infrastructure • Did government projects like R-APDRP in Nagaland and Jharkhand, and JNNURM

LG India MD: Soon Kwon www.in.lge.com

highlights

• Significant wins in BFS, retail, and healthcare • Software services grew 11% with application services driving the bulk of the revenues DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

21% 18% 0% Floods in Thailand and rupee deprecia765 766 tion caused a double 650 whammy for LG India in FY12, when it failed to achieve its target. Thai floods had steepened the prices of hard drives and thus of assembled PCs 2009-10 2010-11 2011-12 in India on which LG Growth Revenue (`crore) bets big for its monitors. The year ended with * Domestic-export breakup NA degrowth with its revenues at `765 crore as compared to last year. The worst performing rupee forced the company to raise its LCD prices.

Source: DQ Estimate

9% 2% 12% The company’s reorganization on service lines 774 689 coupled with strong 671 product focus saw top30% 25% 34% line growth. Though that also meant net loss going down to `32 crore 75% 66% 70% as against `52 crore in FY11. The 3 key rev2009-10 2010-11 2011-12 enue lines were enterDomestic Export prise services (`668 Growth Revenue (`crore) crore), software services (`106 crore) and commercial/consumer services (`106 crore). Another highlight was the opening of a cable landing station for GBI.

• Successfully ran a lucky draw scheme for channel partners to revive sales • Appointed Sanjay Maheshwary as head of mobile business

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July 31, 2012 | 115

THE DQ 200

Revenues came down by more than 20% largely due to currency devaluation, increased input costs, and global hitches including the Thailand floods. Protecting itself from costly imports the company has planned to go indigenous by raising the production capacity at its Subarna plant by over 12%.

-15%

880

-21%

950 750

100%

2009-10

100%

2010-11

2011-12

Domestic

Export

Growth

Revenue (`crore)

highlights

• Faced challenges on account of currency fluctuations • Trying to focus on non-IT ventures to offset the losses in its IT business

QuEST Global Services

CEO: Faisal Husain www.synechron.com

33% 51% 45% FY12 witnessed launches (ACORD-compliant 738 mobile platform) and major client wins (digit509 al marketing and adver337 tising, BFSI, and healthcare domain). In order to strengthen its growing 100% 100% 100% presence in the UAE, 2009-10 2010-11 2011-12 Synechron acquired Domestic Export Esquire Systems UAE. Growth Revenue (`crore) Meanwhile, in order to support its accelerated growth story owing to new client wins in the BFSI and digital media and technology domains, the company increased headcount across all its locations.

highlights

• Opens new office in CA, the US • Ranked #11 in DQ-CMR Best IT Employers Survey 2011

Chairman & CEO: Ajit Prabhu www.quest-global.com

Synechron Technologies

Source: DQ Estimate

CEO: Santanu Ghosh Website: www.xenitisgroup.com

Source: DQ Estimate

104 87

Xenitis Infotech

Birlasoft CEO: Shan Bala www.birlasoft.com

highlights

• Partnered with Gogte Institute to offer computer design and analysis courses • Appointed Rajendra K Shreemal as CFO 116 | July 31, 2012

Source: DQ Estimate

2% 12% 4% CK Birla’s main focus has turned to Birlasoft 720 693 this time, bringing more 617 changes to its internal leadership. Shan Bala became the CEO (mov93% 100% ing in from global sales 92% & marketing) and Preeti 8% 7% Das from IBM, the new 2009-10 2010-11 2011-12 COO. Apart from contriDomestic Export butions from manufacGrowth Revenue (`crore) turing (30%) and BFSI (65%), it is also eyeing new verticals. Its latest big client is Xerox. Geographic split—America (75%), Europe (15%), Asia-Pacific (8%), and others (2%).

Source: DQ Estimate

12% 22% 40% After acquiring Spain based INTERFACE, 721 the company bought out the engineering serv515 ices division of GKN 422 Aerospace. QuEST also signed a long-term agreement to support GKN’s engineering resources. 2009-10 2010-11 2011-12 The company launched Growth Revenue (`crore) an offshore design center * Export-domestic breakup NA in Bengaluru for a multiyear agreement with Siemens AG. Also set up a new UK head office.

• Was ranked among top 100 outsourcing organizations by IAOP in the year 2011 • Performed well in insurance services

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DATAQUEST | A CyberMedia Publication

will drive the change

Creative advertising opportunities available ... Give a shout to Gulnar Oberoi at gulnaro@cybermedia.co.in

THE DQ 200

TAKE Solutions President and CEO: Ram Yeleswarapu www.takesolutions.com

Geodesic Information MD: Kiran Kulkarni Systems www.geodesic.com

highlights

SunGard Technology

MD, Sales and COO & Country Head, India : Atul Sareen and Akila Krishnakumar www.sungard.com

Source: DQ Estimate

NA 25% Sungard solutions portfolio includes risk, per711 formance, and treasury 569 management across banks and NBFCs, market and credit risk, leasing and asset management, trading including algorithmic trading, 2010-11 2011-12 actuarial, and risk soDomestic Export lution, and consulting, Growth Revenue (`crore) among others. As part of Export-domestic break-up NA its foray into education, Sungard tied up with IIM, Bengaluru and Symbiosis for providing technology solutions. The company plans to address nearly 600 universities in the future.

highlights

Juniper Networks MD (India and Saarc): Ravi Chauhan www.juniper.net

18% 11% 12% Juniper in FY12 focused on innovative customer 683 solutions in India. It is 610 helping the Essar Group 550 13% to manage their mobile 11% network security. The 87% NA company is also man89% aging Bajaj Capital’s (financial planning and 2009-10 2010-11 2011-12 investment) integrated Domestic Export wired and wireless camGrowth Revenue (`crore) Export-domestic break-up NA pus network. Juniper helped Spectranet to extend its geographical reach with the deployments of an IP/MPLS network core running its Junos operating system.

highlights

• Reached 50+ customers across various segments • Acquired the Pilot solution from TOBAM, a French asset management firm 118 | July 31, 2012

• GeoAmida deployed by UIDAI in Jharkhand • Carrom MP ranked #1 application on Apple App store in India, Pakistan, and Saudi Arabia.

Source: DQ Estimate

• Launched PharmaReadyTM 5.0, a web based regulatory compliance solution in Life Sciences • Received ‘leader’ rating in IDC Health Insights’ MarketScape

Source: DQ Estimate

-1% 38% 7% Agreements (Omnesys, NextVIEW, Heckyl, Mi717 crosoft); launches (fi671 nancial applications for 486 NDTV Profit, BBeep), 99% 97% 94% advanced versions (Enlyte Note); and major client wins (airtel, MphasiS, TCS, HCL, 3% 1% 6% 2009-10 2010-11 2011-12 State Bank of Patiala, Domestic Export Huawei, Religare SecuGrowth Revenue (`crore) rities), marked FY12 for Geodesic. Its subsidiary, Chandamama India, commemorated its 64th year by releasing the Chandamama application on the Apple Appstore.

Source: DQ Estimate

8% 38% 42% The revenue drivers for FY12 were its focus 719 and steady investments on people, process, and 506 technology within the 366 clinical, regulatory, and safety functional areas of life sciences. This strategy secured signifi2009-10 2010-11 2011-12 cant multi-year wins in Growth Revenue (`crore) the pharma space. Over *Export-domestic breakup NA FY12, TAKE enhanced its product portfolio to add track and trace software for life sciences customers who have invested in SAP to remain ERP agnostic, and its solutions for hybrid environments.

• Worked with the government of Chhattisgarh to link its public agencies and deliver e-government citizen services

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THE DQ 200

LGS Global Systems MD: Rao Karusala www.lgsglobal.com

Mastek CMD: Sudhakar Ram www.mastek.com

highlights

• Completed a merger with Ybrant Digital • Appointed M Suresh Kumar Reddy as chairman and managing director

Source: DQ Estimate

-23% -19% 7% FY12 marked the completion of 30 years of 771 business, a highlight for 664 621 a company which kept its focus on software and IT solutions in the domes98% 96% 95% tic market, while other IT firms were eyeing the 2% 4% 5% global pie. And this when 2009-10 2010-11 2011-12 the company’s decision Domestic Export to invest in products has Growth Revenue (`crore) been yielding results (STG platform deals, insurance contributed 40% to revenues). Meanwhile, Mastek also launched a microsite for the financial services industry.

Source: DQ Estimate

22% 44% 29% With the reappointment of VS Rao Karusala as 670 MD, LGS Global Systems earned many good 467 projects including one 382 from the government of AP for Cooperative 100% 100% 100% Oilseeds Growers’ Federation. Along with Price2009-10 2010-11 2011-12 waterhouseCoopers, it Domestic Export secured a strategic win Growth Revenue (`crore) for implementation of PeopleSoft 9.0 Asset Management at Methanex, Trinidad and another prestigious project for SAP ERP implementation in consortium from Rajasthan Co-operative Dairy Federation.

• MajescoMastek signs `170 crore contract for modernizing billing and payments platform

Adobe Systems India Managing Director: Umang Bedi www.adobeindia.com

Diebold India CEO: Naresh Hosangady www.dieboldindia.com

highlights

• Roped in Gaurav Kanwal as head of distribution channels • Launched Creative Suite 6 with support for 10 Indian languages in its InDesign software DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

13% 22% 25% FY12 was marked by contracts (SBI—1,700 ATMs) and an award 645 (Super Platinum Award 516 for excellence in manu423 facturing for Goa manufacturing facility at IMEA 2011). The com100% 100% 100% pany plans to offshore 2009-10 2010-11 2011-12 200 IT and back-office Domestic Export jobs to India over the Growth Revenue (`crore) next 2 years. It also plans to set up a global IT and business services center in India that will enable Diebold to base its global business services and IT operations in COE (Hyderabad).

Source: DQ Estimate

5% 24% 8% Adobe India augmented its creative community space by extending sup650 600 port to existing partners 482 39% and expanding its part40% ner base in tier-2 mar40% kets. The second half of FY12 was a tougher one, 60% 60% 61% due to rupee deprecia2009-10 2010-11 2011-12 tion; it had to increase Domestic Export the prices of creative Growth Revenue (`crore) suites by 25%. It also organized Adobe Partner Connection program and recently forayed on cloud offering creative suites on pay-per-use basis. But the facility is yet to hit Indian shores.

• Wico E van Genderen appointed VP-AP • Developed ATM leveraging on 4G technology in partnership with Verizon

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July 31, 2012 | 119

THE DQ 200

OnMobile CEO: Arvind Rao www.onmobile.com

100

Swelect Energy Systems MD: R Chellappan www.numericups.com

highlights

• Launched connected cloud services • T-Mobile selected its Sync Client to provide contact synchronization for Android phones

101

Source: DQ Estimate

10% 11% 18% Legrand acquired UPS business of Numeric Power Systems (`837 crore) 630 and was subsequently 535 480 renamed as Swelect Energy Systems. Powering more than 80% of ATM installations in the coun100% 100% 100% try, it bagged many auto2009-10 2010-11 2011-12 mation contracts. It has Domestic Export major clients like BPCL, Growth Revenue (`crore) NIC Equitas, IIT Madras, Inspector General of Stamps and Registration, ELCOT, and Hospira. Set up a UPS manufacturing plant (Mahape, Mumbai) and expanded its Puducherry facility.

Source: DQ Estimate

22% 19% 19% International revenues grew well and contributed 52% to topline in 638 Q4 compared to 32% 537 452 a year ago. In FY12, 45% 28% international revenue 26% contributed 45% to top74% 72% 55% line revenues. The geo expansion it embarked 2009-10 2010-11 2011-12 upon has worked well for Domestic Export the company. That was Growth Revenue (`crore) one key strategy during FY12 and also acted as de-risking from overdependence on India. It saw some impressive gains in emerging markets like Africa.

• Ranked #1 UPS manufacturer by Soft Disk 2011 • Won Indian Semiconductor Association–ISA Technovation award 2011

Sharp Business Systems Chairman: Sunil K Sinha www.sbsil.com

102

Epson India President: Toshiyuki Kasai www.epson.co.in

highlights

• Delivered large number of 108-inch commercial LCD monitors to Qatar National Convention Center 120 | July 31, 2012

Source: DQ Estimate

28% 27% 19% It was a good year for Epson, demonstrating leadership in most of its 604 categories. In DMPs, it 506 stood at #1 with 53% 400 market share and topped in POS printers and projectors with 52% and 14%, respectively. In SF 2009-10 2010-11 2011-12 and MF printers it took Growth Revenue (`crore) the #2 position with * Export-domestic breakup NA 32% and 14% market share. What helped was its aggressive channel play with initiatives like nDimension and nSolution programs targeting channels, SIs, and enterprise customers.

Source: DQ Estimate

161% 25% 24% Sharp focused on developing innovative features for their LCD panels 620 and monitor categories 500 in FY12. It developed 400 small and medium LCD panels using oxide semi100% 100% 100% conductor, introduced touchscreen LCD moni2009-10 2010-11 2011-12 tors, etc. Also, Sharp Domestic Export Corp and Sony Corp Growth Revenue (`crore) signed a joint venture to produce and sell large-sized LCD panels and modules for the establishment and operation of Sharp Display Products Corporation.

• L Series Inkjet printers with refillable external ink tanks • 3D, Apple docking, and entry-level HD ready home theater projectors

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THE DQ 200

103

Allied Digital Services Chairman & MD: Nitin D Shah www.allieddigital.net

104

Fujitsu Consulting President: Rajeev Gupta www.fujitsu.com/in/services/consulting

highlights

• In a better position to leverage cloud computing and services business • Paresh Shah was appointed CEO

104 105

Source: DQ Estimate

18% 49% 23% The company’s 3592 pronged strategy— structural reforms, 481 accelerating globalization, and creating new 323 services businesses— 95% 94% 88% translated into many new wins and growth. It added 12 (total count 5% 6% 12% 2009-10 2010-11 2011-12 118)—spread across Domestic Export India and ME geograGrowth Revenue (`crore) phies. Verticals like life sciences/oil and gas saw good uptake over the last year. In tandem, the headcount also grew impressively to 3,000 from the last year’s 2,488.

Source: DQ Estimate

21% 6% -16% Even though there was a slowdown, Allied Digital 715 673 is exploring the Euro598 6% pean markets on hopes 8% 7% that the market will change and is also eyeing the overseas market 94% 93% 92% in relation to its acquisition plans. The com2009-10 2010-11 2011-12 pany’s service arm was Domestic Export its major contributor to Growth Revenue (`crore) the revenues. Its growth strategy is to focus on IT infrastructure management services business and large customer base in India, the US, the UK, and Australia.

• Set up its 4th development center in Bengaluru • Launched SAP qualified city gas distribution solution and a cloud-enabled vendor collaboration suite for retail

Techcom Technologies Director: Amit Kumar Kedia www.technoindia.com

106

IBS Software CEO: Rajiv Shah www.ibsplc.com

highlights

• Bagged ‘Best Innovation Eco Friendly TFT Monitors’ and ‘Value for Money Indian Peripheral’ awards by NCN in 2012 DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

18% 35% 15% In Q3 FY12, IBS took an inorganic initiative 577 by acquiring Bengaluru 502 based Moveo Systems 372 which develops next generation human interaction solutions for airports. This will ramp up and strengthen the 2009-10 2010-11 2011-12 airport operations’ line Growth Revenue (`crore) of business of IBS. * Export-domestic breakup NA Other key developments include its partnership with Zebra Technologies to provide end-to-end safety and logistics planning solution and a deal with Italy based Cargoitalia for its iCargo solution.

Source: DQ Estimate

31% 188% NA Tech-Com’s foray into mobile segment (100% 590 growth) and healthy growth (40%) in LCDLED segment was good news for the company. 205 It has taken up national 157 distributorship for Silicon Power in India and 2009-10 2010-11 2011-12 has plans to rope in Growth Revenue (`crore) more brands in FY13. * Export-domestic breakup NA Globally, it now caters to 50 countries through Dubai office. In India, it has opened 300+ new service centers, the number is much more than planned (200) for mobiles.

• Retains CMMI Level 5 accreditation • Appoints Vikash Sureka as its new CFO

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July 31, 2012 | 121

THE DQ 200

107

ITC Infotech India CEO: B Sumant www.itcinfotech.com

108

Kingston India Director, marketing: Vishal Parekh www.kingston.com/India

highlights

• Certified as an ISO 20000 organization • Launched the company’s 1st software product— OptSustain

109

Source: DQ Estimate

32% 37% 23% Kingston saw good growth in SSD business 558 with India sales growing 453 by 110%. Sales volumes for USB flash drives and 330 Micro SD cards doubled. Kingston continued adding new products to its USB 3.0 Flash drives. 2009-10 2010-11 2011-12 Its biggest launch last Domestic Export year was the Wi-Drive Growth Revenue (`crore) for Apple devices. The *Export-domestic break-up NA company consolidated its position in India by strengthening channels. Focus was on SSDs, USB Flash drives, with emphasis on the secure USB Flash range.

Source: DQ Estimate

74% 33% NA ITC Infotech acquired over 80 new custom566 ers this fiscal. Europe 426 remained a key market and new offices opened 245 in France, Germany as well as in Hong Kong and Korea. In India development centers were 2009-10 2010-11 2011-12 set up in Pune and BenGrowth Revenue (`crore) galuru. Entered into a * Domestic-export breakup NA 4-year partnership with Norway’s Bergen Group Rosenberg and another with Finnish company, Solteq Oyj. Also expanded alliance with Intalio Inc, a private cloud computing solutions provider.

• Revamped distribution structure for flash products reducing partners from 7 to 5 • Traction seen in B2B and corporate segment and smaller cities

Gemini Communications Chairman: Ram Kumar www.gcl.in

110

Tata Elxsi CEO & MD: Madhukar Dev www.tataelxsi.com

highlights

• Successfully completed consulting work for a data center project in Dubai • Its subsidiary, PointRed secured major orders in ME 122 | July 31, 2012

Source: DQ Estimate

-7% 7% 30% Betting big on gaming and advertising, the 539 company set up dedicated center in Mumbai 416 388 to address the burgeoning demand from these verticals. The company also announced the availability of a compre2009-10 2010-11 2011-12 hensive LTE small cell Growth Revenue (`crore) software suite for 4G *Export-Domestic Breakup NA broadband wireless. It also expanded the head count at its visual computing lab in Bengaluru on the strength of a strong order book. It became a preferred partner of Microsoft’s computer games.

Source: DQ Estimate

18% 60% -1% A marginal decline in consolidated revenues, 550 545 but, interestingly, it was able to post a healthy 346 EBITDA of 25%. The company had an order book worth `249 crore, 100% 100% 100% setting the stage for a healthy FY13 Q1. On 2009-10 2010-11 2011-12 the business side, it Domestic Export successfully rolled out Growth Revenue (`crore) PointRed mobile WiMax network in 3 African countries. It also aggressively tapped the burgeoning data center market by building 4 data centers for clients in BFS and other verticals.

• Appoints N Talbot as global design head and S Madhavan as CFO • Entered into JV with A Squared Entertainment Squared Elxsi Entertainment (A2E2)

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THE DQ 200

111

Western Digital India Sr Director: Khwaja Saifuddin www.wdc.com

112

Sasken Communication Technologies

Chairman and CEO: Rajiv C Mody www.sasken.com

highlights

• Launched myWD channel program • Deepened its presence in upcountry markets

104 113

Source: DQ Estimate

-17% -5% -5% Topline revenue declined, but Q4 was the silver lin574 546 520 ing pushing revenues up by 1.2% q-o-q, and EDITDA was up 37%. However the concern areas were the downtrend in both software services and products that 2009-10 2010-11 2011-12 went down by 2.3% and Growth Revenue (`crore) 29.6%, respectively from * Export-domestic breakup NA FY11. Over the year, Sasken’s agreement with Qualcomm to be an ATL for the North American market puts it in a position to provide high-quality performance testing on 3G/HSPA+ platforms.

Source: DQ Estimate

36% 152% 22% Western Digital’s key distributors—Reding526 ton, Ingram, and Neo431 teric—drove the bulk of volumes. The lean distribution model gave 171 the company more granularity and focus. It also 100% 100% 100% embarked on deepening 2009-10 2010-11 2011-12 its play on focused verDomestic Export ticals as the demand for Growth Revenue (`crore) storage remained upbeat throughout the year. Despite the floods in Thailand, Western Digital seems to have leveraged H1 optimally, and that cushioned the impact in H2.

• Launched Linux based media framework & services on TI DaVinci digital media platform • Bagged Sony Ericsson’s best supplier award yet again

Steria India CEO: Mukesh Aghi www.steria.co.in

114

Omnitech InfoSolutions MD: Atul Hemani www.omnitechglobal.com

highlights

• Launched ‘Steria RightSecurity Services’ • Certified with the Capability Maturity Model Integration (CMMI) Level 5 DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

26% 61% 45% Till August 2011, Omnitech concentrated on 504 integration activities in Europe after the acquisi347 25% tion of Avensus ($9 mn). With an increased focus 216 25% on R&D, it launched 21% REVIVE (a DR serv79% 75% 75% ice on the cloud) and is 2009-10 2010-11 2011-12 concentrating on OMNI Domestic Export Messaging Hub. It also Growth Revenue (`crore) innovated CIO Dashboard (for better decision-making). The top 10 customers contributed 50% to revenues, more than 60 new customers were added.

Source: DQ Estimate

-30% 7% 3% Despite an increase in non-recurring restructur516 499 ing charges, the compa468 ny’s revenue increased only by 3.3%. Deep transformation to globalize 100% 100% 100% processes, offerings, and tools led to increased commercial efficiency 2009-10 2010-11 2011-12 and productivity gains. Domestic Export It has launched ‘Steria Growth Revenue (`crore) RightSecurity Services’ to outsource security service requirements and partnered with Experimentus to become among the first organizations in India to offer Test Maturity Model Integrated (TMMi) e-surveys.

• Opened offices in Japan, Australia, Ahmedabad ,and Pune • Appointed Francis D’Souza as VP, practice head, Managed Services

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July 31, 2012 | 123

THE DQ 200

104 115

Financial Technologies

116

Chairman and group CEO: Jignesh Shah www.ftindia.com

Zicom Electronic Security CEO: Anand Swaminathan Systems www.zicom.com

highlights

• Awarded Golden Peacock HR Excellence award 2011 • MCX completed IPO (first listed exchange in India)

117

Source: DQ Estimate

40% -30% 30% The company acquired a 49% stake in Qatar 528 based Phoenix Interna484 tional that led to a sud373 den increase in its fig100% 100% 100% ures. It launched SaaS; however its stock fell down on the same day. It covers design, engineer2009-10 2010-11 2011-12 ing, and commissioning Domestic Export of fire safety and secuGrowth Revenue (`crore) rity with main focus on fire prevention and protection. With focus on retail and SME sectors, it has an installed capacity to produce 300,000 units per year of all security products.

Source: DQ Estimate

-47% 20% 23% FY12 witnessed launches (PowerARMS, TRADEDART, TSO Computa501 tion System, eRegistry, 406 339 and ECS) in the power trading area; tie-ups with BSE (to conduct 100% 100% 100% equity derivative trades on ODIN); deployment 2009-10 2010-11 2011-12 of eXtremeDB in its MiDomestic Export crosoft Windows Server Growth Revenue (`crore) based DOME trading platform and in other software products. Meanwhile, SMX (2045% growth) and GBOT (63% growth) completed one year of operations, while NBHC tied up with 2 banks.

• Launched fingerprints locks • Acquired stake in Qatar’s Phoenix International for $15 mn

Fortune Marketing CEO: Manoj Gupta www.fortune-it.com

118

Subex CEO: Subash Menon www.subex.com

highlights

• Flash drive distribution picked up in FY12 • Surveillance business vertical was a growth driver in FY12 124 | July 31, 2012

Source: DQ Estimate

-19% 4% -1% Subex witnessed a dip in services revenue by al482 477 463 most 25%, bringing the total revenue down. Net profit rose by 7%. The company sold its activation and provisioning 100% 100% 100% assets and business to NetCracker Technology 2009-10 2010-11 2011-12 Corp after finding no Domestic Export business opportunity in Growth Revenue (`crore) the space. It also bagged a deal from one of the Europe’s leading mobile solutions company to provide ROC partner settlement solution in a managed services format.

Source: DQ Estimate

23% 17% 26% Excelling in the surveillance space, Fortune 480 grew its gross revenue 381 to `480 crore in FY12. 327 Surveillance distribution business did very 100% 100% 100% well for the company. Flash drive distribution also grew by close to 2009-10 2010-11 2011-12 50%. Norton business Domestic Export only grew by 20%. Hard Growth Revenue (`crore) drive business of Fortune also performed fairly well with 15% growth in FY12. Last year, Fortune expanded its distribution network and opened office in Raipur, Chattisgarh.

• Ranked #1 in revenue assurance and fraud management by Gartner • Introduced prepaid channel assurance solution

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DATAQUEST | A CyberMedia Publication

THE DQ 200

119

Google India VP India, sales & ops: Rajan Anandan www.google.co.in

120

AMD India MD: Ravi Swaminathan www.amd.com/in

highlights

• The company faced some challenges on account of increased competition from Microsoft, and launch of an anti-trust probe

104 121

Ricoh India MD & CEO: Tetsuya Takano www.ricoh.co.in NA

15%

45%

Source: DQ Estimate

2% 5% 4% FY12 was a bad year for components and all the 452 435 major distributors strug415 gled to sustain volumes. AMD too faced the heat of chips from Intel as well as sluggish demand. Estimates suggest AMD has around a sub 2009-10 2010-11 2011-12 10% market share in Growth Revenue (`crore) the notebook and desk* Export-domestic breakup NA top categories in India, thanks to netbooks and vendors like Acer and HP driving its products for better value for money and higher graphical capabilities.

Source: DQ Estimate

6% 53% 80% India forms an important part of Google’s world469 wide business operations and its R&D centers in Bengaluru and Hydera261 bad have been actively 171 95% 95% working on developing new cloud applications. FY12 was witness to new 100% 5% 5% 2009-10 2010-11 2011-12 offerings such as ‘India Domestic Export Get Your Business OnGrowth Revenue (`crore) line’, Business Photos, WeOW, business photos pilot, and Google Apps Vault. The company has shown keen interest in further expanding its operations here in the coming months.

• Globally JMP Securities downgraded its stock last July citing its role as an alternative to Intel corp becoming irrelevant • Expands its partner ecosystem in India

122

CommScope Systimax MD: Natarajan Viswanathan www.commscope.com -7%

19%

35%

highlights

• Tetsuya Takano took over as MD & CEO of Ricoh India • Established IT R&D laboratory in Bengaluru

DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

CommScope Systimax’s FY12 revenues not only 432 reflects smooth transition and acquisition by 320 270 Carlyle group, but has also helped in expansion and consolidation 100% 100% 100% in North/East regions of India. The company 2009-10 2010-11 2011-12 has now adopted more Domestic Export focused approach in Growth Revenue (`crore) market to become a cabling and networking advisor to its clients instead of sales approach.

Source: DQ Estimate

Ricoh India secured a healthy growth trajec432 tory with 44% growth in FY12 and is very 298 259 much on its way to becoming a `1,000 crore 100% 100% 100% business in the year 2013-14, as intended. In order to grab a big 2009-10 2010-11 2011-12 chunk from the printer Domestic Export market, it flexed its Growth Revenue (`crore) channel muscle to 300 partners which it wants to strengthen by adding 500 more this year. Besides, it partnered with Accel Frontline Services for support.

• Focused on Indian clients in banking, IT, and healthcare aggressively • Introduced imVision software for network management and BI

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July 31, 2012 | 125

THE DQ 200

Director: Anil Mhaske www.datacare.in

Source: DQ Estimate

9% 44% 0% FY12 failed to repeat the previous year’s per432 432 formance. After a 9% and 44% growth in the 300 previous fiscals it just managed to pull margins to match the FY11 figures. This inability to 100% 100% 100% grow can be attributed 2009-10 2010-11 2011-12 to the market conditions Domestic Export faced during FY12 (deGrowth Revenue (`crore) valuation of the rupee and scarcity of HDDs owing to floods in Thailand) affecting margins.

highlights

CDO & President: Satyajit Bandyopadhyay www.ness.com

-3% 2% 10% PE firm Citi Venture Capital International 430 completed the acquisi391 382 tion of Ness Technologies in a $307 mn deal in October 2011. Israel based Ness has offshore centers located in Bengaluru, Mumbai, Hyderabad, 2009-10 2010-11 2011-12 Pune, and Chennai. A Growth Revenue (`crore) good year for Ness with * Domestic-export breakup NA deals including a $1.5 mn 3-year deal with Pegasus Solutions for collaborative software development, a $2.5 mn contract with Vix and a multimillion dollar contract with Mivtachim Group.

highlights

• Dell continued to be a major vendor • Intends to open service centers at major distribution points like Kolhapur, Sangli, Satara, etc

125

124

Ness Technologies

Source: DQ Estimate

123

Data Care Corporation

• Appoints Sachi Gerlitz as executive chairman and Ofer Segev as president & CEO • Expanded its alliance with Pegasystems

Maxtone Electronics CEO: Champak Raj Gurjar www.maxtone.com

126

Mediaman Infotech CMD: Dushyant Mehta www.mediaman.co.in

highlights

• Microsoft appoints Maxtone as OEM associate distributor • Working on a tablet meant for students, FMCG, and hospitality industry 126 | July 31, 2012

Source: DQ Estimate

10% 15% 15% The company did not do too well owing to 30% 425 drop in customer buying 369 sentiment (since Q3), 321 shortage of devices owing to floods in Thailand, 100% 100% 100% and inconsistent dollar pricing. But it did manage to keep its margins 2009-10 2010-11 2011-12 afloat. It also launched Domestic Export its own brands namely, Growth Revenue (`crore) Class 10 cards—high speed cards for professional photographers, and flash drive and flash cards for smartphones (8 GB, 16 GB, 32 GB, and 64 GB).

Source: DQ Estimate

NA -5% 12% Maxtone witnessed a growth of 12% in FY12 428 as it largely focused on 400 382 its own brands—HIS and MAXFORCE. FY12 was a year of diversifica100% 100% 100% tion in its product portfolio. Maxtone is selling 4,000 AIO units per 2009-10 2010-11 2011-12 month but plans to scale Domestic Export it up to 10,000 units per Growth Revenue (`crore) month by the end of August. Also, it wants to scale up to 4,000 per month units for keyboards by the end of the year.

• Appointed ND by ASRock for its motherboards • Increased focus on server and gaming motherboards

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DATAQUEST | A CyberMedia Publication

THE DQ 200

127

Accel Frontline CEO: NR Panicker www.accel-india.com

128

Autodesk India Vice President & MD: Rajiv Nair www.autodesk.in

highlights

• Amalgamated Ushus Technologies, embedded SW company for profitability • Big ticket wins—GAIL, National Insurance Corporation

129

Source: DQ Estimate

9% 28% 20% Autodesk, deepened presence in India with 418 its 3D design and lat349 est design and creation suites. In October 2011, 273 it launched Autodesk Cloud—a collection of over 12 web based 100% 100% 100% capabilities, products 2009-10 2010-11 2011-12 and services that enDomestic Export able customers to exGrowth Revenue (`crore) tend their desktops with greater mobility, new viewing and sharing capabilities and more computing power. Autodesk expanded the sales force and channel base as well.

Source: DQ Estimate

-9% 34% 3% Despite a challenging year with instances like 422 the forex fluctuations, 411 Accel managed to tide 1% 6% 306 over its H1 losses by improved performance in Q4. H2 saw a slew of 100% 99% 94% new initiatives aimed at maximizing revenues, 2009-10 2010-11 2011-12 reducing overhead costs, Domestic Export and creating better reGrowth Revenue (`crore) turns for its investors. To that end it leveraged on its strengths in SI, infra management and outsourcing, and took a synergetic approach to becoming a consolidated IT services provider.

• Announced an open distribution network in the country to significantly expand its presence in India • Upped its ante in tier-2 cities

R Systems International CEO: Satinder Singh Rekhi www.rsystems.com

130

Tata Interactive Systems CEO: Sanjaya Sharma www.tatainteractive.com

highlights

• Achieved SEI CMMI level-5 Standardization • 50+ projects on Agile engagement model delivered 128 | July 31, 2012

Source: DQ Estimate

19% 46% 45% For FY12, e-learning business contributed 98% to revenues (signed 407 more than 1,000 schools 22% 281 in India); awarded (4 Brandon Hall awards 22% 193 and Golden Peacock CSR 21% award); appointments, 79% 78% 78% new clients, and key ge2009-10 2010-11 2011-12 ography (North America) Domestic Export ensured Tata Interactive Growth Revenue (`crore) Systems remained in headlines. The company’s focus of FY12 of strengthening on CLASSEdge, evaluating new sectors, developing training programs for clients, etc, will continue in FY13.

Source: DQ Estimate

-5% -11% 42% Although R Systems experienced a slump last year, a strong focus on 409 verticals led to revival. 326 289 The largest revenue share of 35% is from tel95% 93% 95% ecom—most of it credited to the acquisition of 5% 7% 5% Computaris (UK) worth 2009-10 2010-11 2011-12 £9 mn. Government conDomestic Export tributed the least (less Growth Revenue (`crore) than 4%). Security was one of the 5 separate verticals till the last financial year, now it part of the other verticals.

• Selected among Top 20 IT training companies globally by TrainingIndustry.com • Launched mobile learning platform LearNow for organizations

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DATAQUEST | A CyberMedia Publication

THE DQ 200

131

Cybage Software CEO: Arun Nathani www.cybage.com

132

McAfee India MD India & Saarc: Jagdish Mahapatra www.mcafee.com

highlights

• Tie up with European hotel chain • Partnership with Israeli mobile marketing provider on Android tablet application

133

Source: DQ Estimate

11% 4% 9% McAfee has been expanding its security soft372 341 ware offering to network 328 security in the enterprise vertical. In India, constant movement of top McAfee executives in the past 2 years was a concern area with chan2009-10 2010-11 2011-12 nel partners and enterDomestic Export prise customers. In FebGrowth Revenue (`crore) ruary this year, Jagdish *Export-domestic break-up NA Mahapatra was appointed as MD for India and Saarc. Intel’s acquisition of McAfee provided the chipmaker an entry into the non-PC market in India.

Source: DQ Estimate

6% 18% 15% Growth was uniform across verticals with major boost coming from 401 348 travel and media & en294 tertainment Growing at an average rate for 26% 95% 95% NA post-recession, the company has shown its muscle with purely organic 5% 5% 2009-10 2010-11 2011-12 growth. In the last fiscal, Domestic Export it adopted a new stratGrowth Revenue (`crore) Export-domestic breakup NA egy of diversifying from being a pure play product engineering firm to end-to-end services provider for enterprises resulting in rapid growth in its enterprise account.

• Saw a 27% plus drop in global revenues • Launched database security solution for large enterprises & SMBs

Red Hat India Country General Manager: Anuj Kumar www.redhat.com

134

Transcend India Regional Head, South Asia: Gordon Wu in.transcend-info.com

highlights

• Invested on 2 excellence centers in Bengaluru and Pune • It entered the storage market with Gluster DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

74% -45% Despite a 33% rise in sales, Transcend India 590 took a big hit in revenue due to the sudden drop in prices of flash and 325 memory products. The 100% 100% company roped in players like Snapdeal.com and Letsbuy.com to push 2010-11 2011-12 products at prices higher Domestic Export than it can at retail. It has Growth Revenue (`crore) shifted its focus to industrial product lines in India along with consumer products. This year, globally in the pen drive market, it has moved up to #3 as per Gartner.

Source: DQ Estimate

14% 22% 22% In FY12, Red Hat acquired Gluster for $136 340 mn to enhance its port278 folio in storage solution 228 for enterprises’ private and public clouds and 100% 100% 100% hybrid storage needs. Red Hat started packaging Gluster’s Open2009-10 2010-11 2011-12 Stack into its own FeDomestic Export dora Linux project. Growth Revenue (`crore) Also, it continued to be the dominant player in the Linux market with customers such as LIC, NIC, Justdial, Euronet, Infosys, SBI, UIDAI, etc.

• HCL is no more the ND for Transcend India • Thailand floods affected hard drive business badly

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July 31, 2012 | 129

THE DQ 200

135

Netgear India Regional director, India & Saarc: Subhodeep Bhattacharya www.igt.in

136

Rittal India CEO: Ajay Bhargava www.rittal-india.com

highlights

• Focus is on SMB infrastrucutre in India • Strengthened its router, switches, and WLAN product portfolio

137

Source: DQ Estimate

10% 60% 37% Rittal introduced innovative products and 315 strengthened its portfolio in FY12. It also plans 230 to launch rear door cool144 ing units, new IT racks and inline cooling units as well as data center 100% 100% 100% management software. 2009-10 2010-11 2011-12 In FY12 it provided Domestic Export cooling units to Tata Growth Revenue (`crore) Institute of Fundamental Research and DC services to Financial Technologies. It completed the largest project of providing rack facilities to Cisco India in Bengaluru in FY12.

Source: DQ Estimate

84% 50% 0% FY12 saw some new and innovative product 320 launches. Some of these include the R6300 Dual 213 Band Gigabit Wi-Fi Router based on Broad116 com’s 802.11ac Router 100% 100% 100% Platform and universal Wi-Fi Range Extender 2009-10 2010-11 2011-12 (WN3000RP). The Domestic Export company is launching Growth Revenue (`crore) L2 & L3 switches in India soon. Education, retail, healthcare, and government were major contributors. By end of FY12, Subhodeep Bhattacharya joined as regional director, India & Saarc.

• Launched its energy saving cooling units of the “Blue e” generation • Plans to launch DC management software

Comviva CEO: Manoranjan Mohapatra www.comviva.com

138

GlobalLogic India MD: Sunil Singh www.globallogic.com

highlights

• Comviva joins MasterCard’s Mobile Money Partnership program • airtel Africa selects Comviva’s ‘Dynamic Discounting Solution’ for 5 African Countries 130 | July 31, 2012

Source: DQ Estimate

-10% 42% 16% GlobalLogic furthered 295 its presence in India, 255 growing inorganically by almost 15%. Acquisition 180 of Hyderabad based Rofous Software resulted 96% 96% 95% in expansion. Manpower numbers reached 3,500 4% 4% 5% in India, with further 2009-10 2010-11 2011-12 plans to hire. AcquisiDomestic Export tions took development Growth Revenue (`crore) center numbers to 4 horizontal sectors such as mobility and wireless, which were the biggest drivers of growth and the company bets big on mobility for future growth.

Source: DQ Estimate

33% 25% 10% Comviva got innovative services to Indian VAS 303 market and performed 275 fairly well in FY12. 220 Some of these services include self-care application, data pack100% 100% 100% ages for MDP, etc. The company also partnered 2009-10 2010-11 2011-12 with many telecom servDomestic Export ice providers in FY12. Growth Revenue (`crore) These deals include airtel Africa’s managed services, Banglalink’s mobile insurance service, and NationLink Telecom’s mWallet service in North Africa.

• Named the premier training partner for Appcelerator • Acquired Rofous Software

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DATAQUEST | A CyberMedia Publication

THE DQ 200

104 139

Datamatics Global Services Vice chairman & CEO: Rahul Kanodia www.datamatics.com

140

Jupiter International MD: Alok Garodia www.jil-jupiter.com

highlights

• Ranked among top 20 leaders in financial services by IAOP • Unveiled CoE at Puducherry

141

Source: DQ Estimate

5% 2% 4% Leveraging on its exist290 ing businesses, Jupiter 280 274 International showed a slight growth in its overall revenue in FY12. Considerable contri100% 100% 100% butions came from distributing ASRock’s motherboards, UPS 2009-10 2010-11 2011-12 business, and its new Domestic Export DVDR manufacturing. Growth Revenue (`crore) It also introduced new products like memory products (RAM), CFL battery, and 3G data cards. It has also introduced new variants to its existing product range.

Source: DQ Estimate

-18% 6% 88% Appointments; acquisitions (72% stake in 291 Cignex for $17.39 mn cash deal and Vista Infosystems); expansion 155 146 of geographical reach 93% 91% 88% (Nashik, Bosnia, and Ahmedabad); and implementations (Blue 7% 9% 12% 2009-10 2010-11 2011-12 Star and HDFC SecuriDomestic Export ties) made headlines. Growth Revenue (`crore) The publishing segment contributed 40%. Datamatics plans to invest `25 crore to expand operations in Gujarat. and $40 mn for its acquisition plans (global as well as Indian companies).

• Started manufacturing DVDRs in FY12 • Introduced new products like RAM, CFL battery, and 3G data cards

Nucleus Software CEO: Vishnu R Dusad www.nucleussoftware.com

142

Precision Infomatic Director: V Murali www.precisionit.co.in

highlights

• Noida and Jaipur locations were certified for ISO 27001 by BSI • Tied up with Saudi Arabian auto finance major, Aqsat DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

-5% 12% 39% Government was the largest contributor with 280 17% (10% in the previous year). The UID 202 180 project for biometrics gave business worth `45 crore. The company 100% 100% 100% also tied up with Indian Overseas Bank, Indian 2009-10 2010-11 2011-12 Bank, and SBI for inDomestic Export troducing biometrics reGrowth Revenue (`crore) placing ATM passwords. With manufacturing and BFSI contributing 12% each, the lowest contributor was the retail. The sales were high in switches and cabling while routers’ sale was the lowest.

Source: DQ Estimate

-11% -8% 4% Ranked among the top 5 Indian companies for 292 282 270 corporate governance, Nucleus did well. Operating profit improved 100% 100% 100% to 12.6% of revenue against 11.3% last year. The company had a foreign exchange gain of 2009-10 2010-11 2011-12 `3.34 crore as against Domestic Export a loss of `0.74 crore Growth Revenue (`crore) for the previous year. FinnOne ranked the company as the ‘World’s #1 selling lending software product’ and ranked fourth in global sales across all banking products by IBS Publishing, UK.

• Awarded HP’s Best Total Customer Experience Partner– 2012 Partner Excellence Award • SME Channels–Top 10 SMS Solution Provider 2011

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July 31, 2012 | 131

THE DQ 200

143

InterGlobe Technologies CEO: Vipul Doshi www.igt.in

144

Cranes Software International Ltd

MD & CEO: Asif Khader www.cranessoftware.com

highlights

• IGT became the first travel company in APAC to get a COPC 4.4 and a PCI DSS 2.0 certification • Signed IT contracts with over 10 travel and aviation brands

145

Euronet Services India CEO: Sanjeev Borwankar www.euronetworldwide.com

Source: DQ Estimate

-54% 2% 14% The company, which had raised debt to fund its 274 acquisitions and expan240 235 sion plans, is nearing closure of debt restructuring. In July last year, 92% 92% 94% Cranes was also looking to raise equity by offload8% 8% 6% ing 26-49% in 2 of its 3 2009-10 2010-11 2011-12 subsidiaries—engineerDomestic Export ing, analytics, and techGrowth Revenue (`crore) nology. For Cranes, FY12 was also riddled with administrative problems and large scale attrition of key personnel. Cranes provides products, productized solutions, services, and R&D in future technologies.

Source: DQ Estimate

38% 20% NA Some key IT contacts included SimpliFlying for 280 social media consulting 233 to the airline industry and 169 98% with Amazon web services for cloud based services. 98% 98% IGT launched multiple services and CoEs in the integrated IT-BPO serv2% 2% 2% 2009-10 2010-11 2011-12 ices domain: Irregular Domestic Export Operations (IRROPS), Growth Revenue (`crore) crew travel management, cargo management, mobility and social media, BI, architecture and business consulting, SAP integration, testing services, TPF/ mainframe, SOA/middleware, etc.

• Shifted corporate office within Bengaluru as a cost control measure

146

Check Point Software Technologies India

MD: Bhaskar Bakthavatsalu wwwcheckpoint.com

highlights

• Acquired PayNet Romania • Lu M Córdova is named to Euronet board of directors 134 | July 31, 2012

Source: DQ Estimate

39% 50% NA For quite some time, Check Point had been 271 in the fray for changing the box UTM landscape 181 by introducing software 130 blade architecture. FY12 saw that dream finally taking shape. It saw 100% 100% 100% good growth across key 2009-10 2010-11 2011-12 financial metrics, driven Domestic Export by the newly introduced Growth Revenue (`crore) array of network security appliances. It also bagged major deals from the government and introduced ThreatCloud, the first collaborative network to fight cybercrime.

Source: DQ Estimate

Claiming to achieve an 14% 18% 18% organic growth of almost 274 10% last year, more than 241 205 90% of its revenue has come from the private sector, where it has tied up with every private 100% 100% 100% bank in India. It introduced e-pay products 2009-10 2010-11 2011-12 Domestic Export and brown label deployGrowth Revenue (`crore) ment and its workforce numbers rose by 15%. The company has opened new facilities in Delhi, Bengaluru, and Chennai.

• Acquired GRC leader Dynasec to extend 3D security solutions • High customer retention rate of 95%, with 65% revenue from existing customers

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DATAQUEST | A CyberMedia Publication

THE DQ 200

147

RS Software Chairman & MD: Raj Jain www.rssoftware.com

148

Roop Technology CEO: Umang Mehta www.rooponline.com

highlights

• Filed patent for ‘systems and methods for facilitating customer acquisition by businesses’ • Mobile platform enablement of news dissemination

104 149

Source: DQ Estimate

3% 16% 18% Roop Technology registered a growth of 18% in 260 FY12. During the year, 220 it partnered with TP190 LINK for distribution of its networking prod100% 100% ucts across India. Major 100% growth drivers proved to be tier-2 and -3 markets 2009-10 2010-11 2011-12 where it gained market Domestic Export share. Further extending Growth Revenue (`crore) its portfolio into security, IP/CCTV surveillance and antivirus software business, it showed signs of diversification. It also entered into a tie-up with HP supply division.

Source: DQ Estimate

11% 20% 33% RS Software continued its focus on the elec265 tronic payments industry with enhanced 200 166 capabilities in e-commerce and m-commerce. It made investments to 99% 99% 99% strengthen its sales and account management 1% 1% 1% 2009-10 2010-11 2011-12 teams. There has been Domestic Export a consistent growth in Growth Revenue (`crore) revenues from existing and new accounts. The company acquired new customers including some global leaders in the electronic payments industry.

• Diversified into security/ IP/CCTV surveillance and antivirus software business

Toshiba India CEO (India): Kenji Urai www.toshiba-india.com

150

Lipi Data Systems CEO: Mukul Singhal www.lipidata.in

highlights

• Launched its 2012 range of Satellite Series laptops • Soon to launch its tablet ‘Thrive’ in India as well DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

-10% 19% 27% FY12 witnessed a major 248 categorizing of the sales into enterprise and 196 channel (23% growth), 165 increased focus on egov projects (wins like 100% 100% 100% APDRP), and success of the ATM business (20% growth). The 2009-10 2010-11 2011-12 year also more clients Domestic Export coming in like Central Growth Revenue (`crore) Bank, Dena Bank, Syndicate Bank, and UCO Bank. The UPS business (Eaton) contributed 12% to revenue while the BFSI segment contributed the highest (60%).

Source: DQ Estimate

17% 92% 10% Toshiba India enhanced its laptop portfolio 253 fairly well in FY12. It 230 launched the world’s first glasses-free 3D laptop, integrating simulta120 neous 2D/3D display on 100% 100% 100% single screen in India. The company focused 2009-10 2010-11 2011-12 on enhancing features Domestic Export like HD entertainment Growth Revenue (`crore) and contemporary styling to their products in FY12. It also launched 2 new alluring series in its laptop range—Satellite series L740 and L750 in FY12.

• Awarded the best distributor by Brother • Opened 10 branch offices

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July 31, 2012 | 135

THE DQ 200

152

CEO: RS Shanbag www.valuepoint.in

Source: DQ Estimate

-11% 76% -10% Topline hit was not much of a worry for 270 Valuepoint as it saw its 243 profits doubling. The hit was more due to the ab153 sence of big-ticket wins like the multi-crore project it bagged in 100% 100% 100% FY11. In FY12, it was 2009-10 2010-11 2011-12 more rational and was Domestic Export able to create a balance Growth Revenue (`crore) between volume and value. It focused heavily on cloud and services and gained good traction in that space.

MD: Jaswinder Ahuja www.cadence.com

-6% 9% 12% Over the year, Cadence in India appointed FTD 242 216 Automation as its Value 199 Added Reseller. FTD became the only authorized 86% 83% 80% distributor of Cadence’s OrCAD products like OrCAD design suites in India. FTD will also provide 14% 17% 20% 2009-10 2010-11 2011-12 strong localized technical Domestic Export support and training for Growth Revenue (`crore) current Cadence OrCAD users. In India, the company also made efforts to foster talent for semicon design through its Cadence University Program.

highlights

• Announced industry’s first 20 nm design based on the ARM Cortex A15 MPCore processor • Collaborate with Imec to offer Shuttle program to Indian universities

• Sees more growth in the automated management services business over traditional IM and AMS • Good deals form vertical like Pharma AMS solutions

153

Cadence Design Systems

Source: DQ Estimate

151

Valuepoint Systems

Aldous Glare Trade & Exports

154

CEO: George Thomas Website: www.aldousglare.com

Caltron Group Director: PL Suhasaria www.caltrongroup.in

highlights

• Appointed as tier-1 distributor of Asus laptops, netbooks, and tablets in Kerala & Karnataka • Started new exclusive regional partner (ERP) at Thrissur, Kerala 136 | July 31, 2012

Source: DQ Estimate

7% NA 7% Caltron added new partners to its kitty in FY12 240 225 210 that included Kaspersky, Silicon Powers, Sandisk, Micromax, etc. The company’s FY12 100% 100% 100% revenue was `240 crore showing a growth of 7% compared to FY11. Cal2009-10 2010-11 2011-12 tron started IBM servers Domestic Export distribution last year Growth Revenue (`crore) and also strengthened its presence in Eastern & Northern India. The company plans to foray into retail and services industry in coming the years, apart from strengthening its own branding.

Source: DQ Estimate

23% 33% 37% Revenues grew to `240 crore in FY12 showing 240 an impressive growth 175 of 37%. The increase is credited to many deals 132 that AGTE bagged last fiscal. The company 100% 100% 100% was appointed distributor of HCL and started 2009-10 2010-11 2011-12 importing of prodDomestic Export ucts of Asus laptops, Growth Revenue (`crore) Apotop memory, and AOC Monitors. Aldous Glare was appointed as AOC distributor in Kerala. It also set up a corporate office in its own building.

• Managing over 2,000 IT outlets in East & North India • Plans to enter a SAP environment

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THE DQ 200

CEO: Rajendra Seksaria

Source: DQ Estimate

40% 79% 22% Balaji Solutions added distributorship of Canon 238 inkjet printers for In195 dia, and Asus laptops in Punjab, Chandigarh, 109 and Chennai. It may add one or two more products to its kitty by the end of 100% 100% 100% FY12. But the company 2009-10 2010-11 2011-12 has no expansion plans Domestic Export this year as it wants to Growth Revenue (`crore) concentrate on existing branches. Balaji Solutions is keen to push its pen drive sales aggressively to touch 25-28 lakh per year.

highlights

MD: Ravi Verdes www.frontier.in

-3% 10% 6% Restructuring; increase in services contribution 237 224 204 (26%) and West India (4%); increased investments (Mumbai, Pune, Cochin, Trivandrum, 100% 100% 100% Coimbatore, Vizag, and Vijaywada), new vendors (Fujitsu, EMC, Hi2009-10 2010-11 2011-12 tachi, and Acer); IT/ITeS Domestic Export segment (45%); and the Growth Revenue (`crore) operations in Karnataka (51%) marked FY12. Meanwhile, the company has become more client focused and hence more OEM agnostic, which is helping it to penetrate new clients.

highlights

• Sold 16 lakh pen drives in FY12 • Gained national distributorship of Zinc Global for its Zinc tablets

157

156

Frontier Business Systems

Source: DQ Estimate

155

Balaji Solutions

• Corporate office achieved LEED Gold certification from USGBC • Incorporated a green data center

Brocade Communications Systems India

Acting Country Head: Edgar Dias www.brocade.com

158

Tally Solutions CEO & MD: Bharat Goenka www.tallysolutions.com

highlights

• Added 30 partners in India in FY12 • Key initiatives in India includes IP ethernet fabric DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

365% 134% 6% FY12 could not be a repeat of the phenomenal 230 217 growth that Tally had registered in the previous year because of its own decisions and the 93 slump in the market. 100% 100% 100% It could not take its installed license base to 2009-10 2010-11 2011-12 the next level and is still Domestic Export at less than 7 lakh. In orGrowth Revenue (`crore) der to increase its reach further, Tally tried to flex its channel muscle and conducted several awareness programs to educate the channel—close to 121 workshops in 55 cities.

Source: DQ Estimate

16% NA 95% Heavily investing in partner growth, Brocade 235 added close to 30 part203 ners in FY12. It added many key wins to its kitty which strengthened 104 its SAN and IP business. Some deals in the IP 100% 100% 100% business include Bharti 2009-10 2010-11 2011-12 airtel, TCIL, Federal Domestic Export Bank, ONGC, SBI Bank, Growth Revenue (`crore) Sify Technologies, L&T, Omega Healthcare, while in SAN it bagged deals with UID, BSNL, Tata Group, Axis Bank, Indus Towers, Symantec, Bharat Electronics, and IOCL.

• Training 10,000 BPL youths in Gujarat for employment • Plans to achieve $1 bn mark by 2014-15 visit www.dqindia.com

July 31, 2012 | 137

THE DQ 200

159

D-Link India MD: Gary Yang www.dlink.co.in

160

Hitachi Data Systems VP & GM: Vivekanand Venugopal www.hds.com/in

highlights

• FY12 was an ‘era of cloud’ for D-Link • Rolled out its broadband network solution with a state government undertaking

161

Source: DQ Estimate

16% 69% 22% Software and services are still the major rev224 enue contributors for 184 HDS (50%). The vertical spread remained 109 unchanged—BFSI, telecom, and IT. Solution wise, it was virtualiza100% 100% 100% tion that saw good mo2009-10 2010-11 2011-12 mentum. Strategically, Domestic Export it aligned its product Growth Revenue (`crore) and solutions portfolio around a 3-tiered cloud model—infrastructure, content, and information that builds on existing IT investments to provide a single virtualization platform for all data.

Source: DQ Estimate

-8% 73% NA D-Link launched its cloud product portfolio 227 to emphasize its commit2% ment to the cloud space 143 integrating with their my131 7% dlink platform. D-Link 3% launched new range of HD cameras, DGS-6600 93% 97% 98% series chassis switches, 2009-10 2010-11 2011-12 IPv6 ready managed Domestic Export switches in enterprise Growth Revenue (`crore) space whereas in the consumer space, the company launched 3G routers and mydlink cloud services. D-Link also rolled out its broadband network solution with a state government undertaking in FY12.

• Globally, acquires BlueArc Corp, a leader in scalable and high-performance network storage • Expands into North East by opening a new office in Kolkata

Sogo Computers CMD: Jayamuni Rao www.sogoindia.com

162

Ramco Systems CEO: Virender Aggarwal www.ramco.com

highlights

• #1 distributor for Lenovo in South • Opened 2 new retail stores in Bengaluru 138 | July 31, 2012

Source: DQ Estimate

-11% 21% 9% In FY12 Ramco established itself as a promi223 nent player in on-de204 mand ERP on cloud and 168 laid out the platform for taking its ERP on cloud to global customers. It added 2 new products on analytics and gate2009-10 2010-11 2011-12 way. In addition, it anGrowth Revenue (`crore) nounced the launch of * Export-domestic breakup NA its ADF solution, a part of the banking analytics suite of offerings which enables banks to automatically adhere to the RBI guidelines for submission of returns.

Source: DQ Estimate

46% 10% 20% The company is fast emerging as one of the 224 top tier-2 distributors 186 in India. Over the year 169 it upped its ante significantly on the notebook space and also added vendors like Apple for 100% 100% 100% iPad. In the last 2 years, 2009-10 2010-11 2011-12 it has also de-risked itDomestic Export self from predominantly Growth Revenue (`crore) being a Dell player to a broader portfolio distributor with vendors like Lenovo, and diversified its portfolio. Its retail foray also worked well over the year.

• Appoints Virender Aggarwal as the new CEO • Incorporates a wholly owned subsidiary named Ramco Systems FZ-LLC in Dubai visit www.dqindia.com

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THE DQ 200

163

Mindteck CEO: Pankaj Agarwal www.mindteck.com

164

Polycom India MD: Neeraj Gill www.polycom.co.in

highlights

• Partnered with SAP under SAP® PartnerEdge™ program • Appointed native Massachusetts professionals to expand into the New England region

165

TVS Electronics Chairman: Gopal Srinivasan www.tvs-e.in

Source: DQ Estimate

34% 46% 38% Polycom focused on strengthening its cloud 220 strategy. It concentrated on the open-standards 160 approach and integrated 110 with many unified communications and social networking applications, 100% 100% 100% such as Microsoft Lync 2009-10 2010-11 2011-12 2010, IBM Sametime, Domestic Export and Jive’s social busiGrowth Revenue (`crore) ness platform. It also tied up with Lenovo, HTC, and Ericsson to deliver video software and voice communications to PCs and mobile devices as well as VaaS offerings to enterprises.

Source: DQ Estimate

Loss for the year, mainly -20% 7% -8% due to impact of the de241 preciating value of rupee 226 221 on forward exchange contracts, was `5.05 crore. However it established 100% 100% 100% several solutions such as life sciences, smart energy, and semiconductors with specific focus 2009-10 2010-11 2011-12 on cloud computing, Domestic Export enterprise mobility, data Growth Revenue (`crore) storage, and electronic design services. The company joined the SAP PartnerEdge Program and also partnered with QNX Software Systems.

• Polycom acquired ViVu as well as HP’s halo business • Software solution for Apple, Motorola Mobility, and Samsung Tablets in FY12.

166

Tera Software Chairman: D Seetharamaiah www.terasoftware.com

highlights

• Embarked on aggressive channel push and education programs for POS printers • Innovative programs such as out of warranty. 140 | July 31, 2012

Source: DQ Estimate

18% 72% NA In FY12, Tera Software commenced the UIDAI 215 enrolments in the states of Andhra Pradesh, West Bengal, Karnataka, Ma125 106 harashtra, Delhi, Goa, and Kerala. It also commenced the digitization 100% 100% 100% of National Population 2009-10 2010-11 2011-12 Register in some state. Domestic Export Further it signed an Growth Revenue (`crore) agreement with the Government of Nagaland for `19.20 crore for the implementation of NagaSWAN project on Build Own Operate Transfer basis.

Source: DQ Estimate

-5% 19% 0% After 2 years of flat performance and FY11 be216 ing a bad year for TVS, 190 181 FY12 was a kind of pullback. In the DMP space, it made it to the #2 posi100% 100% 100% tion just behind Epson, the market leader with 53% volume market 2009-10 2010-11 2011-12 share. In the last couple Domestic Export of years, TVSE had efGrowth Revenue (`crore) fectively broad based its POS offerings from being a predominantly DMP company and in line with it, went aggressive on the POS targeting verticals like retail and manufacturing.

• Generated 10,072,251 Aadhar numbers as on March 29, 2012 • Signed an agreement with Nagaland State e-Governance Society (NSeGS)

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THE DQ 200

Chairman & MD: Dalip Kumar www.fcsltd.com

Source: DQ Estimate

43% 40% -44% FCS Software opened its first international devel379 opment center in Noida and began focusing on 271 infrastructure manage213 ment segment; yet the 100% 100% 100% company witnessed a revenue dip of more than 40%. The company 2009-10 2010-11 2011-12 has also opened a new Domestic Export facility in Mumbai and Growth Revenue (`crore) created a new division to focus only on mobile applications. Its marketing costs and project related expenses were slashed by almost 50%. Revenue from USA has also went down by more than 10%.

highlights

CEO: Ajay Sawant www.orientindia.com

NA 29% 56% Orient Technologies concentrated on infrastruc210 ture services arena last year. It made a strategic alliance with eScan to 135 105 provide eScan security solutions along with Orient’s PCs or laptops running Windows or Linux. 100% 100% 100% 2009-10 2010-11 2011-12 It also partnered with Domestic Export K Raheja to cater to its Growth Revenue (`crore) need for additional data center space. It has got business worth `35 crore from government agencies including those from the government of Maharashtra and RBI. It also tied up with Ambuja cements.

highlights

• Dhruwa Narain Rai resigned as director • Appointed Govinda Sahu as director

169

168

Orient Technologies

Source: DQ Estimate

167

FCS Software

• Awarded the Best Solution Provider (Datacenter) 2011 • Was given Datacenter Special award 2012 by ChannelWorld Premier 100

SAS India CEO & MD: Sudipta K Sen www.sas.com/india

170

SanDisk India Country Manager: Manisha Sood www.sandisk.in

highlights

• Increased its base with social media analytics • Customer wins in manufacturing and banking sector DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

111% 18% 17% Memory solutions provider SanDisk’s total fourth quarter revenue 204 174 increased 19% on a y148 o-y basis and increased 100% 100% 100% 11% on sequential basis. Its memory device has been selected by Fujitsu for its ultrabooks. 2009-10 2010-11 2011-12 With the acquisition of Domestic Export FlashSoft, the company Growth Revenue (`crore) also introduced highperformance solid state drives for the retail channel in the last year.

Source: DQ Estimate

10% 12% Since the demand for 210 analytics went up, SAS 187 was able to maintain its momentum. The company gained business from 100% 94% sectors such as banking, pharma, governance, and manufacturing that propelled its growth. In 2010-11 2011-12 addition, the company Domestic Export made inroads into the Growth Revenue (`crore) emerging SMB segment where demand for social media analytics and BI tools over the cloud platform was high, among others.

• Introduced world’s fastest memory card for smartphones and tablets • Acquired Schooner for Enterprise Software Space

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July 31, 2012 | 141

THE DQ 200

171

Compage Computers CEO: G Mahendar www.compagegroup.com

172

Kale Consultants CEO & MD: Vipul Jain www.kaleconsultants.com

highlights

• A dealer association in Hyderabad • Territory and technical expansion plans in pipeline in AP

173

Zenith Computers Chairman & MD: Raj Kumar Saraf www.zenithpc.com/

Source: DQ Estimate

NA 6% 10% Kale bagged many deals from many airlines. 195 177 Kenya Airways selected 167 Kale’s fare management services as part of its 100% 100% 100% commercial and pricing strategy process. RwandAir and Turkish Airlines selected Kale’s 2009-10 2010-11 2011-12 passenger revenue acDomestic Export counting solution REVGrowth Revenue (`crore) ERA; South American airline LAN and COPA Airlines signed up for its REVERA Interline service, Bangkok Airways for the EverestAir Service, and Etihad Airways for accounting outsourcing.

Source: DQ Estimate

13% 55% -20% Despite doing well in the 250 last 2 quarters of FY1112, Compage Computers 200 witnessed downfall in its 161 overall yearly revenue owing to the fluctuating market and state-wide 100% 100% 100% agitation in Andhra Pradesh. But the compa2009-10 2010-11 2011-12 ny is focused to bounce Domestic Export back with new diversiGrowth Revenue (`crore) fication strategies (into segment besides retail). Therefore it has geared up its workforce with new recruitment drive and trainings. It has tied up with Apple for laptops and tablets and other brands too.

• Kale was among 35 Indian companies in Forbes Asia’s 200 ‘Best Under a Billion’ • Announces ‘SIS Compliance Package’ for airlines

104 174

Quick Heal Technologies CEO: Kailash Katkar www.quickheal.com

highlights

• Zenith’s strategy was to target the high technology upscale user segment of both individuals and institutions 142 | July 31, 2012

Source: DQ Estimate

NA 44% 27% In terms of revenue and market share, it has 188 33% market share (ap148 proximately `500 crore to `600 crore for the 103 consumer, small office, and home office segment). It aims to cross 100% 100% 100% `200 crore in revenues 2009-10 2010-11 2011-12 this fiscal and plans to Domestic Export touch `1,000 crore in Growth Revenue (`crore) the next 3 years. It has made over 10,000 channel partners and is aiming to increase its user base by 50% yearly.

Source: DQ Estimate

-5% -13% -7% Zenith’s overall income as per the unaudited result is 277 at `189.92 crore as com204 pared to previous fiscal 184 which closed at `204.58 crore. It also faces litigations related to its group company about default on foreign currency bonds. 2009-10 2010-11 2011-12 The company had diverGrowth Revenue (`crore) sified from the PC and * Domestic-export breakup NA systems business both for growth and as a measure to de-risk itself. Its division, Vu Technologies, deals in intelligent TVs, waterproof LCDs, car TVs, video walls, LED, LCD, 3D Camera and touch-screen products.

• Launched laptop tracker in Vishakhapatnam • Recognized at CRN Channel Champions 2011 by CRN Magazine

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THE DQ 200

175

WeP Peripherals MD: Ram N Agarwal www.wepindia.com

176

Logitech India Country Manager, India & South West Asia: Subrotah Biswas www.logitech.com

highlights

• Dot matrix printers contributes 30% to the turnover • UPS segment contributes 10% to the business

104 177

Source: DQ Estimate

18% 32% 6% Logitech, like others, faced challenges posed 183 172 by Thai floods, but did not refrain from strength130 ening its operations. Fo100% 100% cused on penetrating the market, it adopted a 2-pronged strategy to 100% tap 7 metros along with 2009-10 2010-11 2011-12 30 emerging metro marDomestic Export kets and the tier-3 cities. Growth Revenue (`crore) Besides, it opened 45 Logitech shopping shops and continued to operate through LFRs like Croma, e-Zone, and Staples. Going further, it was a year, when it doubled its headcount to 80.

Source: DQ Estimate

-1% 8% 1% During FY12, WeP Peripherals launched 187 185 171 scanners and also en2% 1% 3% tered into a tie-up with a Europe based company 97% 99% 98% to launch card printers. After the acquisition of Elnova (power business), its UPS business 2009-10 2010-11 2011-12 has been made a sepaDomestic Export rate entity that offers Growth Revenue (`crore) both brands of Elnova and WeP (UPS). FY12 was also a witness to client wins in POS printers (Bridgestone Tyres).

• Pitched solar powered keyboard • Conducted several channel training programs in exotic destinations like Australia

VMware India MD: T Srinivasan www.vmware.com

178

Embee Software MD: Sudhir Kothari www.embee.co.in

highlights

• Celebrated a year of launch of Cloud Foundry • Appointed Redington as national value added distributor DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

9% 20% -4% FY12 witnessed minor obstacles in Embee’s 183 176 path which led to a 3% 153 loss in turnover. However it can certainly be credited for a number 100% 100% 100% of deals that it bagged in FY12. Further, it extended its engagement 2009-10 2010-11 2011-12 with software vendors Domestic Export in different categories. Growth Revenue (`crore) Notably, it boasted of a successful implementation of an end-to-end IT infrastructure for a mid-sized steel manufacturing organization. The contract was worth `3 crore.

Source: DQ Estimate

29% 101% 72% FY12 marked the addition of 40 service 178 providers (public cloud solutions); investments 31% (desktop virtualization); 104 advances in cloud appli31% 52 cation platform; 1,800 client wins (IT, BFSI, 50% manufacturing, retail, 50% 69% 69% 2009-10 2010-11 2011-12 etc) for VMware India. Domestic Export Meanwhile, in order to Growth Revenue (`crore) tap the growing demand in Gujarat, the company opened an office in Ahmedabad. In order to further strengthen its presence, the company opened its second R&D center in India in Pune.

• Partnered with Microsoft as one of its large accounts resellers • Partnered with Adobe to incorporate its new ‘Partner Connection’ reseller program

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July 31, 2012 | 143

THE DQ 200

179

Dion Global Solutions Managing Director: Ralph James Horne www.dionglobal.com

180

Aptech CEO: Ninad Karpe www.aptech-worldwide.com

highlights

• Recorded a healthy growth of 35% • Mahindra Satyam to buy 15% stake in Dion

181

Source: DQ Estimate

-41% 49% -9% Aptech went through a de-growth phase in 191 173 FY12. During the year, 20% it entered into tie-ups 19% 128 with ATTEST, London 26% College of Management Studies to open the first ATTEST Author74% 80% 81% ized Testing Center in 2009-10 2010-11 2011-12 UK. It also tied up with Domestic Export TRRAIN Foundation Growth Revenue (`crore) to empower people in the retail sector. It successfully conducted the first Common Management Admission Test (CMAT) mandated by the AICTE.

Source: DQ Estimate

NA 35% Dion Global Solutions (a Religare group com174 pany) saw strong growth across sectors and 129 through acquisitions like 100% 100% Investmaster and Swissrisk Financial Systems. Through acquisitions, it expanded in Europe 2010-11 2011-12 and ventured into North Domestic Export America market through Growth Revenue (`crore) BPS enterprise. The company anticipates strong growth in the coming year in the light of acquired companies.

• Entered the Japanese market with GAIA Management KK • Partnered with Hungama Digital Media Entertainment to build the m-education industry in India

PC Solutions CEO: Devendra Taneja www.e-pspl.com

182

Siemens PLM CEO: Suman Bose www.siemens.co.in/plm

highlights

• Bagged service projects worth $2 mn for core infrastructure and application development • Did 10+projects on private cloud and UC communications 144 | July 31, 2012

Source: DQ Estimate

NA 8% Siemens PLM’s mainstay is its manufacturing 170 activity which was slow 158 compared to the previ100% 100% ous year. However FY12 was a mixed year as it added 250 customers in the mid-market. A significant portion of sales 2010-11 2011-12 comes through channels Domestic Export that put it in the forefront Growth Revenue (`crore) in the PLM market. It expanded its presence in enterprise installed base—both horizontally and vertically—driven by both R&D and capacity building by large corporations.

Source: DQ Estimate

12% 3% 8% Although the company faced a 10% dip in Q2, 171 it gained momentum 159 154 by achieving more than 2% 3% 2% 30% increase in Q4, taking the total revenue 98% 97% 98% toll up by 7.5% over the last year. However exports revenue fell by al2009-10 2010-11 2011-12 most 50%. The compaDomestic Export ny has taken up projects Growth Revenue (`crore) in 40 countries. It also went out for VMware virtual desktop rollout for around 700 lines in California.

• Launched Teamcenter 9 • To expand presence with solutions for industries like marine and ship building

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THE DQ 200

183

Alco InfoTech CEO: Pankaj Kedia www.alcoinfotech.com

184

Elitecore Technologies CEO: Hemal Patel www.elitecore.com

highlights

• Lenovo and HP upgraded previous partnerships from reseller level to regional distribution • Partnered with power conditioning vendors

185

Source: DQ Estimate

46% 24% NA Flagship UTM product—Cyberoam—accounted for 65% of 156 the overall revenues, 126 growing at around 45% 87 from last year. While Cyberoam enjoys major share in the mid-market segment, it also made 2009-10 2010-11 2011-12 in-roads into the enterGrowth Revenue (`crore) prise market bringing * Export-domestic breakup NA up to 10% of the UTM revenues. The company was recognized in the category ‘Innovation in Turnkey solution products—OSS/BSS’ at the 6th National Telecom awards.

Source: DQ Estimate

26% 9% NA Alco InfoTech has clocked `164 crore revenue in FY12, register164 150 ing a growth of almost 119 9%. The company has taken up Lenovo’s regional distribution for 100% 100% 100% entire Kolkata. It bagged several projects from 2009-10 2010-11 2011-12 Eastern Railway, Saha Domestic Export Institutes, Kolkata Port Growth Revenue (`crore) Trust, etc, and rest of the deals came from the corporate sector. It did `40 lakh of government business and `25 crore of corporate, wherein the significant pie came from sub distribution.

• Found traction for its telecom (BSS/OSS) business • Named as a ‘Cool Vendor’ in CSP Operational and Business Infrastructure 2012 Report by Gartner

Visesh Infotecnics Chairman: Peeyush Agarwal www.viseshinfo.com

186

Mega Compu World CEO: Mahendra Baid www.megacompu.co.in

highlights

• Forayed into retail VAS & bill payments • Launched B2B2C based multi-purpose transaction platform DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

NA 25% The company witnessed a 150 20-30% growth. The fiscal turned out to be good 120 as it witnessed key sales in the products Seagate, Intel, LG, and Dell. Some 100% 100% of the major challenges faced by the partners were from the online business 2010-11 2011-12 which has slowly started Domestic Export to be a threat for the busiGrowth Revenue (`crore) ness of retailers in Bengaluru. With branches in Ahmedabad and Jaipur, Mega Compu World has planned to concentrate more on laptop business.

Source: DQ Estimate

43% 43% -14% Visesh Infotecnics’ revenue fell to `153 crore 177 showing a degrowth of 153 13% in FY12. However 124 the company has entered into a new venture 100% 100% 100% in the field of retail VAS & bill payments. It also launched B2B2C based 2009-10 2010-11 2011-12 multi-purpose transacDomestic Export tion platform for retailGrowth Revenue (`crore) ers. It provides services to the visiting customers such as Prepaid Mobile Recharge, Postpaid Mobile Bill Payments, DTH Recharge, Landline bill payments, Data Card Recharge/Payments, etc.

• Tied up with Intel, LG, APC, HP, Acer, AMD, Samsung, Sony, and Logitech

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July 31, 2012 | 145

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THE DQ 200

187

Megasoft MD & CEO: GV Kumar www.megasoft.com

188

GIGABYTE Technology Sales Director, India: Sunil Grewal www.gigabyte.in

highlights

• Signed 2 large carrier deals in Africa and US • Focus on growing in LatAm, India, and Asian mobile markets

104 189

Source: DQ Estimate

29% 35% -50% The fiscal commenced 294 with the appointment of Sunil Grewal, as sales 218 director, India and witnessed major revenues 146 from Mumbai and Del100% 100% 100% hi-NCR and Q2 topping the charts on high demand for motherboards. 2009-10 2010-11 2011-12 But the company faced Domestic Export a major challenge in Growth Revenue (`crore) relation to post-sales services. GIGABYTE strengthened its foothold in the North East region and also consolidated its market share in the Delhi-NCR region.

Source: DQ Estimate

-45% -10% -7% Rough tidings for Megasoft which saw net 303 sales dip to `150.37 crore and PAT falling to `17.50 crore from 168 150 `21.71 crore in 2010 consequent to the loss of a key customer in 2011. The top 5 clients con2009-10 2010-11 2011-12 tributed to over 50% of Growth Revenue (`crore) revenues. Focusing on *Export-domestic breakup NA the mobile communications market, Megasoft launched 2 new products—Active Poster Product and Mobile advertising; and launched a 10inch Android based system in the poster product segment.

• Introduced Glass Fabric PCB technology • Opened exclusive service center in Mumbai, and nearing completion in 4 cities

Supreme Technologies MD: Vinay Dugar www.supremetechno.com

190

Tavant Technologies CEO: Sarvesh Mahesh www.tavant.com

highlights

• Planning to put up a website focusing on e-commerce with an investment of `12 crore 148 | July 31, 2012

Source: DQ Estimate

14% 18% 23% It was a good year for Tavant with increased 144 demand from existing 122 107 customers and prospects. The company acquired 12 new clients including 3 in gaming, 2 in financial services, and the remaining in 2009-10 2010-11 2011-12 e-commerce and manGrowth Revenue (`crore) ufacturing verticals. *Export-domestic breakup NA Tavant also added new expertise areas like mobile apps, big data, and HTML5, and strengthened financial services vertical with capital markets practice launch.

Source: DQ Estimate

9% 12% 4% Supreme Technologies had a steady FY12, 145 140 since it grew only 3%. 125 Sluggish demand scenario is the main reason behind its almost flat 100% 100% 100% growth. While it focused on the SOHO segment in the East, it contin2009-10 2010-11 2011-12 ued to have all the big Domestic Export brands in its kitty such Growth Revenue (`crore) as Dell, Intel, Sony, etc. It continued its thrust on retail which it wanted to extend through e-commerce also. However its plans are not yet witnessing fruition.

• Partnered with Kaazing to deliver real-time web apps • Ranked #5 in DQ Best IT Employer Survey 2011

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DATAQUEST | A CyberMedia Publication

THE DQ 200

191

Datamation CEO: Pawan Kumar Agarwal www.datamationindia.com NA

21%

17%

192

Targus Technologies CEO: Col Balwinder Singh www.targustech.com 0%

18%

highlights

• Added Toshiba and Asus as regional distributors • Increased focus on camera and notebook

193

Source: DQ Estimate

Within the business of IT solutions, Targus 131 130 opened up its facilities 110 in Singapore and Dubai. 100% 100% 100% It added Network 18, Bharti airtel, Samsung, Ibibo, Dish TV, CEDAC, Military Intelligence, RailTel, and CRIS to 2009-10 2010-11 2011-12 its new clients’ list. Domestic Export Growth Revenue (`crore) The major revenue contributors were IT/ITeS, telecom, and BFSI. While workforce remained almost the same, it brought the new service of IP RAN (Radio Access Network) on the sidelines of 3G penetration.

Source: DQ Estimate

FY12 was the year of 141 new partnerships for 121 Guwahati based Da100 tamation Services. In FY12, the company registered 35% rise in 100% 100% 100% growth. The large pie of the company’s business came from distribution 2009-10 2010-11 2011-12 Domestic Export around (40%), followed Growth Revenue (`crore) by SoHo (30%), and the remaining from services. Today, the distributor has a diverse product portfolio consisting of Canon, HP, Lenovo, Acer, Intel, Sony, Asus, Toshiba, LG, Apple, TVSE, and many more.

• Best Solution Provider (Data Center) by ITPV • Awarded CRN Excellence award 2011

InfraSoft Technologies CEO & MD: Hanuman Tripathi www.infrasofttech.com

194

Four Soft CMD: Srikanth Reddy www.four-soft.com

highlights

• Definitive agreement to acquire DFS unit of KPIT Cummins Infosystems • Strengthened presence in Pune and Chennai DATAQUEST | A CyberMedia Publication

Source: DQ Estimate

-32% -8% 5% Four Soft bounced back in FY12 (after regis133 tering a dip of 8% in 128 122 revenue in FY11) by registering a consistent 98% 98% 99% performance in the last 3 quarters and offering advanced solutions on licensed as well as SaaS 2% 2% 1% 2009-10 2010-11 2011-12 model. The company Domestic Export has a customer base of Growth Revenue (`crore) 400 global players in the logistics, transportation, and supply chain verticals and made significant inroads in the shipper and manufacturing domains.

Source: DQ Estimate

9% -6% 29% Focusing on the software services business 130 without sacrificing on 108 its products business 101 during FY12, InfraSoft witnessed the highest geographical growth 100% 100% 100% (60% from UK and Europe). Top 5 custom2009-10 2010-11 2011-12 ers contributed 70% to Domestic Export revenues. In order to Growth Revenue (`crore) strengthen its growth further, InfraSoft tied up with IBM (to provide core banking on cloud services for banks) and launched mobile core banking solutions.

• CEO Rajshekhar Roy exited the company • Witnessed breakthrough in SaaS offerings across geographies visit www.dqindia.com

July 31, 2012 | 149

THE DQ 200

195

Blue Star Infotech Chairman and MD: Suneel M Advani www.bsil.com

196

Mindlance India CEO: Kamal Sharma www.mindlance.com

highlights

197

• Bagged ‘PC Quest’s Best IT Implementation’ award for end-to-end integration of IT services at Bengaluru Metro Rail Corporation (BMRCL) in 2011

Jetking Infotrain CEO: Suresh G Bharwani www.jetkinginfotrain.com

Source: DQ Estimate

-15% -13% -11% Jetking Infotrain’s revenue declined by more than 30% in the last two 158 years. The main reason 137 122 was a decrease in new enrolments by 15% and 100% 100% 100% total dropout of enroled students by around 5%. The company has in2009-10 2010-11 2011-12 troduced virtual classDomestic Export rooms and workshops, Growth Revenue (`crore) and is connecting with engineering and MBA colleges to level off the losses. Jetking also raised expenses for online marketing by 10%. It is also planning to enter the Nigerian market.

highlights

• Opened two new international centers in Vietnam • Got ISO-9001 certification last year 150 | July 31, 2012

198

Thinksoft Global Services CMD: AV Asvini Kumar www.thinksoftglobal.com

NA 1% 46% After a flat FY09 and FY10, the company saw a surge in topline and 121 profits during FY12. For instance, it saw a 83 82 508% y-o-y upsurge in profits to `11 crore during FY12. The good performance can be 2009-10 2010-11 2011-12 attributed to the imGrowth Revenue (`crore) provement in business * Export-domestic breakup NA traction which resulted in revenue growth. A major contract from RBI along with a good order pipeline made FY12 a turnaround year for Thinksoft. Source: DQ Estimate

• Formed a JV entity (Blue7 Solutions LLC) with Trisept Solutions to cater to the travel and hospitality industry

Source: DQ Estimate

NA 127% Mindlance’s record 123 growth can be attributed 37% to its rapid expansion and penetration into 13 states through 14 cent54 63% ers and 200+service delivery facilities across 56% the country. It also grew 44% its bouquet of offerings 2010-11 2011-12 to include data mobilDomestic Export ity, cloud services, data Growth Revenue (`crore) management and security, with focus on innovation of services. It has earned 400 clients from BFSI, IT, ITeS, etc, and plans to earn another 300 clients by March 2013.

Source: DQ Estimate

-15% -8% 4% FY12 was witness to appointments; acquisitions 131 126 (Infostack Solutions); 121 and launches (Oracle Accelerate Solution for the chemical industry). 81% 75% 71% It added a nearshore delivery center (Mil19% 25% 29% waukee, US). It signed 2009-10 2010-11 2011-12 a global services agreeDomestic Export ment with SAS and enGrowth Revenue (`crore) tered into a tie-up with QlikTech. The company also entered into a strategic relation (travel and hospitality industry veteran, a US based consulting firm).

highlights

• Buoyancy in testing market fire up revenues • Good traction from BFS visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQpage 200 to print, and quality of prints. Time taken the first

Features and build

for the first print to come is usually longer as some MFDs need to warm-up and buffer the document before they can start printing? For printing speed, we counted the number of prints per minute based on a 40 page print command. For testing the print quality, we printed a full-page Chairman & CEO: Ranjit Dhuru monochrome graphic as well as line-art and curves. www.aftek.com

Compact yet powerful is what makes MFDs desirable, especially if the price is within budget. Features like scan to PC, print through and email or downloading documents online, directly into the MFD to print without having to connect with a PC or USB etc are some of the interesting CEO: Mrs Sudha Jagadish and useful features that MFDs come with. They add to www.daxnetworks.com their appeal and overall value. Compact printers take lesser desk space and so are always favored. 0% NA 1% Dax Networks witnessed flat growth irrespec110 110 109 How we tested tive of many products We used our three axis model of performance, price, and projects executed andFY12. features evaluating all the printers. We used the in Thefor company Brown-Gibson to arrive at the weightages for the 100% 100% 100% clocked `110 model crore in various parameters that we used for scoring. For the FY12 vis-a-vis FY11. It testing ofan MFDs, a laptop (Intel core i5 processor, 4 GB executed IP surveilRAM) and a standard bundle of 100 pages were used. lance project in Mana2010-11 2011-12 ppuram, supplied At a time,and all 100 pages were2009-10 commanded for print and Domestic Export active and passive prodthen time taken for first printGrowth out wasRevenue recorded. After (`crore) ucts to ELCOT, Punjab one minute, printing process was canceled and pages E-governance Sarvaper Siksha Abhayan. For Wirewere countedproject for PPMand (prints minute). Likewise less Dax was completed manySame projects with IIT CPMLAN (copyproducts, per minute) calculated. procedure Guwahati and National Institute of Technology. was adapted for duplex printing and copying. Time

199

Copier

Source: DQ Estimate

-17% -15% -21% Aftek may testing, have showed For copier we checked the time taken to copy a promise as it pulled 182 then compared on how full-page of text. The copies were the reins to chalk out a true they were to the original documents.154The copy speed strategy to invest in sev121 also correlates to the copy volume with faster devices eral products and solugenerally having3a larger tions (around years copy volume. 97% 97% 97% ago) that offered the Scanner potential to pull revenue Scanner testing into consideration margins across was the done do- by taking 3% 3% 3% 2009-10 2010-11 of scanned 2011-12 mestic front and various two basic parameters --scan time and quality Domestic Export geographies. But even the images. We also considered scan resolution in optical Growth Revenue (`crore) its plans have andpromising interpolated form. failed to have a positive effect on the revenue margins, as it continued to fall since the past few fiscals. Networking

One of the key features in MFDs is the ability to connect with a customers’ computer network. Once connected to highlights the network a single MFD gets connected to the internet. • Has authorized PATCON GmbH as its sales and marketing As apartner general almost all mid-volume sized machines in rule, Europe upwards come with full network functionality as standard.

http://foru

104 200

Dax Networks

Source: DQ Estimate

Aftek

taken for the scanning of page was done for a setting of 300dpi. For Print quality testing, we checked for smallest • Launched new IP Surveillance products in FY12 font,many full-page monochrome graphicNIT, andNorthern Line •readable Completed projects with IIT Guwahati, artRailways, and curves. IGCAR, NIC Delhi, and Punjab School Education

highlights

ms.pcques

t.com Brickbats or Bouquets?

Well, both are welcome... just log on to the PCQuest forum (http://forums.pcquest.com) and pen them down. The forum offers PCQuest readers a platform to post their comments, complaints and suggestions on the magazine. There are discussions running on many issues, technology and non technology related. Come and join. And being a member may just get you prizes as well! DATAQUEST | A CyberMedia Publication

www.pcquest.com A CYBERMEDIA Publication

visit www.dqindia.com

July 31, 2012 | 151

AUGUST 2012

PCQuest

LAST MATTER

Gear Up for Growth Ed Nair,

The author is Editor of Dataquest ed@cybermedia.co.in

he DQ Top 20 study is a great occasion to take stock of the entire industry. Much of the commentary that surrounds the study brings out trends that are at play right now in the market. The study reveals that the domestic market experienced a marked slowdown. Compared to growth of 26% in 201011, the Top 20 companies who serve the domestic market grew by 18% during 2011-12. In a domestic market of nearly `150,000 crore ($31 bn) as of 2010-11, the decline is worth `12,000 crore ($2.4 bn), which is significant. One of the biggest reasons for this shortfall (we are calling this a shortfall because we need to make up for this) is attributed to government and public sector units. These segments were sluggish in buying technology. Projects in government and PSUs are usually large, and most often greenfield because of which they consume lot of systems, software, storage, and networking—all components of IT infrastructure—which account for a big chunk of the domestic IT market. On the other hand, due to long technology obsolescence cycles, much of the private sector enterprises did not go in for a technology refresh phase, but instead stuck to incremental buying. Telecom sector, one of the large buying segments, had its own woes to tackle and their priorities centered on consolidation. Circumscribing this situation was the general environment of policy paralysis and macroeconomic factors that 152 | July 31, 2012

pulled the economy into a slowdown. Alok Goyal, COO, SAP India, put it well when comparing the 2011 slowdown with the 2008 recession. He said that in 2008, people did not know what hit them and everybody froze spending; whereas in 2011, the effects are more relayed. In such situations, the ones with resources can make it good, he said. True. Many Indian enterprises chose to look ahead. The dramatic growth in virtualization, enterprise applications, managed services, cloud, and service-based models bear testimony to this trend. The year saw a record jump in the number of third-party data centers. Enterprises are looking at analytics, big data, mobility, SaaS, cloud, and unified communications. The market for IT services is also opening up in a big way. The year also saw the opening up of tier-2 and tier-3 markets. These markets will drive the future for Indian IT, and vendors are scrambling to get a piece of the action here. The year also saw the rise of the consumer market in IT, another huge potential growth market. If we put these into proper context, the 8% dip in growth should not bother us. The potential in government and PSUs; new verticals like healthcare, education, and retail; the momentum for cutting-edge enterprise technologies; the vast tier-2 and tier-3 markets, and the huge consumer market are strong drivers no other country would have. Therefore, let us gear up for growth, amazing growth!

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

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