Summary

Whilst the Council was already making good progress on its digital journey, Covid has accelerated the delivery of its Digital Strategy at an unprecedented pace. Everyone has a responsibility to reduce the spread of the virus. To support this, Durham has turned to digital tools rapidly responding with new Covid related Services, whilst also maintaining a sense of normality and continuing to provide a full range of services to its communities.

The fast tracking of the digital strategy has enabled them to work safely and effectively throughout the pandemic, using technology to successfully stay connected with employees and communities.