Testing to the Edge How can organizations ensure Edge deployments deliver to their full potential?
T
oday, keeping customers satisfied is an increasingly complex task, as a burgeoning need for speed, and an ever-growing array of content delivery channels and digital connection points continue to reshape the business landscape as we know it. Mobility has gone mainstream, and customers expect a positive experience, no matter where they are. The pressure to provide this seamless ‘anytime, anywhere’ customer experience has businesses completely rethinking the way they design their IT networks, build out IT infrastructure and ultimately interact with customers.
For those companies that haven’t already taken it, Edge is the next logical step in the extension of existing strategies, bringing services closer to where they’re needed most
At the center of this shift, we find Edge computing, moving computation, storage and other tasks outside the core network and nearer to the collection source, such as an IoT (Internet of Things) device. The end result? A faster, more streamlined customer experience can then be realized because the compute process and associated decision making happens closer to where the data is physically generated. But despite the benefits, implementing the Edge doesn’t come without its network challenges. “Because there’s a lot of variability in technology and approach out there, there may be a lot of different challenges encountered in terms of getting an installation to happen cleanly and smoothly,” says VIAVI’s David Zambrano.
> David Zambrano Global account executive, VIAVI
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Claire Fletcher DCD
