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January 2002 Volume 61, No. 4 Contents z z z z z z z z
Disaster! Welcome, New Members President's Corner Military Librarians Group Sponsors KM Meeting EU Primary Source Materials The Law Librarians' Society of Washington, D.C.- 2002 Legal Research Institute Applying Copyright Law in Libraries Beta Phi Mu Event
Career Day 2002 Plans are underway for Career Day 2002, to be held on a Saturday in early March on the University of Maryland campus in College Park. The program is offered for those just beginning a career in information services and for current professionals who may be exploring other options. If you'd like volunteer as a planner or presenter, please contact Meg McCully, Career Day chair, at mccully.meg@bcg.com.
Disaster! a Joint meeting for DC/SLA and VASLA When: January 18, 2002 from 12:30 - 2:30 pm Where: Marriott at Metro Center 775 12 Street, NW Washington, DC (Red/Blue/Orange Lines on Metro - exit at Metro Center and go out the 12th Street Exit - go North (away from the Mall) 2 blocks) What: Lunch meeting / panel discussion Price: As a result of the corporate generosity of Factiva, we are able to reduce the price of admission. Members: $20.00 Non-Members: $30.00 Students/Retired: $10.00 (limited to 80 places so register early!)
Special Libraries Association assumes no responsibility for the statements and opinions advanced by the contributors to SLA's publications. Editorial views do not necessarily represent the official views of SLA. Acceptance of advertisement does not imply endorsement of the product by SLA. Chapter Notes, published 10 times per year is the newsletter of the DC Chapter of the Special Libraries Association (SLA). It is free to DC/SLA members. Advertising rates effective September 2001 are: $95.00- 1/4 page; $175.00 -1/2 page; $290.00 full page. For information, please contact Chapter NotesBusiness Manager: Mari-Jana O. Phelps School of Library & Information Science, The Catholic University of America, 8632 Sanderling Dr., Manassas, VA 20110-5849, 703-2213618; mphelps@pwcgov.org
Registration Form: (Print-ready Form) Name ____________________________________________ Phone: _____________ E-mail:
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EDITORS' NOTE: Friday, January 11 is the deadline for materials which can be included in the February 2002 issue. The issue is distributed approximately three weeks after the deadline. The preferred submission format is a Word document sent via email. Materials for Chapter Notes should be sent to all of the editors:
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Marie Kaddell, LexisNexis, 1150 Eighteenth Street, N.W., Washington, DC 20036; 202/857-8223; fax 202/857-8233; marie.kaddell@lexisnexis.com
_______________________ Payment Method: _______ Check _______ VISA/MC
Jan Alfieri, The Association of Fundraising Professionals, (AFP) formerly NSFRE, 1101 King Street, Suite 700, Alexandria, VA 22314; 703/519-8458; fax 703/684-0540; jalfieri@afpnet.org
If paying by credit card, include: Card number __________________________________ Card Type ________ VISA _______ Mastercard Expiration date ________ Name on Card ________________________________ Signature _____________________________________ (Due to fees incurred, all payments made by credit card will be non-refundable. Payment must be made in advance. No credit card payments will be accepted at the door. Credit card payments can be faxed to 202-467-7522) Please send completed from and payment to:
Layout: Amy Pass, Easter Seals, 700 13th Street, NW, Suite 200, Washington, DC, 20005; amypass@mindspring.com Event announcements should also be submitted electronically to the DC/SLA Internet Committee chair and discussion list moderator: Liz Farley, (List Moderator) International Monetary Fund, 700 19th Street, N.W, Washington, DC, 20431;phone 02/623-7042; efarley@cais.com Kristina Lively, (Webmaster) National Endowment for Democracy; 202/293-0300; fax 202/293-0258; kristina@ned.org, Send address changes for Chapter Notes to: SLA Headquarters, ATTN: Address/Name Changes, 1700 18th Street, NW, Washington, DC 200092508.
Barbara Folensbee-Moore, Library, Morgan Lewis & Bockius LLP, 1800 M Street, NW, Washington, DC 20036 All registrations must be received by Tuesday, January 15, 2002.
Back to Top Welcome, New Members!
Beta Phi Mu Event
Please welcome the following new members to the DC/SLA Chapter:
The Iota chapter of the Beta Phi Mu National Honors Society invites all DC-area members to its annual Awards and Reception on Wednesday, 6 February 2002. Scholarships for local library science students will be announced followed by a talk given by a distinguished member of the profession. Reception with food and drink will follow. Meet old friends or make new ones!
Susan Barclay, American Chemical Society Christina Campbell, Nature Conservancy Deborah Campbell, PG&E National Energy Group Jen-Wei Chi, University of Maryland Kelly Clark, Freddie Mac Ray Colon, Elsevier Science Hoyt Galloway, US Customs Service Nancy Groves Miriam Harper, GCI/USPO
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Megan Heinrichs, National Association of Chain Drug Stores Hugh Howard, US Deptartment of State Elena Howell Vannaver Keane, US Patent Trademark Office Tina Kelley, Hogan & Hartson Chryssoula Kinna Mary Martha Lorber, Mitre Corporation Keith Martin, NIST Sheri Massey, University of Maryland Charles McCallum Mylene Ouimette Denise L. Patterson Trudie Punaro-Thomas, Dialog Corporation Roberta Shaffer, Special Libraries Association Nadiye Strishenetz Tom Turner, US Patent & Trademark Office Margaret Turqman Kelley Weber, Surface Transportation Board Valeria Werner, World Wildlife Fund
TIME: 6:30 p.m. to 8:30 p.m. Wednesday, 6th February 2002 PLACE: National Public Radio 635 Massachusetts Avenue, NW Washington, D.C. 20001 CONTACT: Alphonse Vinh NPR Reference Library E-mail: avinh@npr.org Phone: 202-513-235
Submitted by: Greta D. Ober, DC/SLA Membership Chair Back to Top
President's Corner by Sue O'Neill Johnson This month's innovator is Jim Madigan, Innovative synthesizer. Jim works for GCI Information Systems, a wholly-owned subsidiary of Stanley Associates www.stanleyassociates.com, an information technology contractor in Alexandria, Virginia. He is the project manager for the Library Automation and Digital Library development at the U.S. Census Bureau in Suitland, Maryland, where he supervises a staff of thirty. The project's mission is to preserve and give access to Census owned materials and Census publications through their online library catalog and to develop programs which address user needs with respect to staff and public access to Census published information. Jim's approach to his work is to integrate multiple disciplines and points of view to create a holistic end product. His management skills incorporate diverse approaches from association management, organizational behavior and development, comparative perspectives, anthropology, and information architecture. His tools of choice are models, flow charts, Venn diagrams, and matrix representations and interpretations. His favorite matrix is the Myers-Briggs Type Indicator, which helps him to understand personnel in order to maximize innovation and change. Currently, he is constructing a new matrix involving the variables of institutional change and worker satisfaction. In addition to his work at the Census Bureau, he teaches Library Automation and Project Management at Catholic University of America, School of Library and Information Science. Jim packs in a lot of action to a day and he admits to reading late into the night. His work schedule and his teaching enable him to sustain high energy throughout the day, which is steeped in variety, study, and intellectual growth, with an emphasis on learning from his customers, colleagues and students alike. He likes change and glories in seeing ideas grow and flourish. Some thoughts from Jim that may be useful for you:
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Look at associations across disciplines as an essential link to the library and information science profession There is no better mechanism than associations to aggregate and distribute expert knowledge. Annual meetings and association communications are highly useful. Libraries, which function more in the role of custodians, acquirers, and knowledge navigators, need this nexus and dialogue with associations. Some suggested associations are: z z z z
American Association for the Advancement of Science (info. Division) ACM (Digital Library Division) National Communication Association., which is doing groundbreaking research on usability interfaces, effective communication of web content, and analyzing the role of trust on the web Read SLA's and ALA's strategic plans which illustrate various plans to address the paradox of managing and mobilizing both profession and discipline through z the need for support z the need for change.
Read contemplative books and articles in addition to trade literature in order to synthesize information and bring thought together into knowledge. While you must read the trade literature, Jim encourages reading of contemplative works. As you read he encourages you to continuously assess the potential social impact of libraries and the energetic social role of the librarian. z z z z z z z z z z z z z
Marvin Minsky's "The Society of the Mind.," MIT Press. Sherry Terkle's works, especially, "Life on the Screen: identity in the age of the Internet" Simon & Schuster "The Social Animal," Elliott Aronson "The Prince," Niccolò Machiavelli Carl Sagan's "The Dragons of Eden" "Age of Intelligent Machines," Ray Kurzweil, MIT Press Bonnie Nardie's works, anthropologist Ben Schneiderman and James Hendler's contrasting approaches to effective human-computer interaction," ASIS annual Meeting, Washington DC 2001 "Leading the Associations: Striking the Right Balance Between Staff and Volunteers," James J. Dunlop Published by the Foundation of the American Society of Association Executives. "Management of Organizational Behavior," Paul Hersey and Ken Blanchard, Prentice-Hall. "One Minute Manager," Keith Blanchard and Spencer Johnson, Harper Collins Business "Who Moved My Cheese," Spencer Johnson, Putnam Most books on organizational communication
And don't forget: z z
Scott Adams' The Dilbert Principle" "Dave Barry's Guide to Life." Dave Barry
See how complex systems work: Ask questions about systems from the point of view of what the user needs. Get involved. Don't be lured into complacency by increasingly sophisticated navigation tools which present results. They create a false sense of security. Have we maximized the use of the search systems? Keep in mind that Boolean and natural language are both inadequate in meeting user needs. The subtleties of language inference, thought and even the subconscious have not been captured yet by systems. There's still a lot of work yet to do. Librarians must market much more creatively, base everything you do on what users and members need, and broadcast loudly that you are doing this. We must analyze our members and our users thoroughly. To be effective we must work together with decision-makers in different departments throughout our organizations, and offer ideas on
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where the library or librarian can add value. Pretty soon money will be coming back to the library for these services. Show them that "if you think finances are tight for the organization, now is especially the time to invest in your library." Jim Madigan has done this through obtaining departmental backing to couple bib records with digitized content wherever possible from individual departments within his organization. Jim also engages other stakeholders in his organization wherever possible: "People support that which they help to create." In the beginning, involving your users may seem to complicate things, but in the end, you'll have a product, service -- and a place - that they buy into in more ways than one. Jim Madigan Jim works for GCI Information Systems, a wholly-owned subsidiary of Stanley Associates and can be reached at james.Patrick.madigan@census.gov Back to Top Military Librarians Group Sponsors KM Meeting By Diane Schnurrpusch The theme for the Special Libraries Association 2002 Annual Conference is "Putting Knowledge to Work." To help its members prepare, the Military Librarians Group of the DC Chapter of SLA sponsored a meeting in October entitled "Knowledge Management: Communities of Practice." Three librarians from the military community were featured. They work in organizations that are incorporating knowledge management practices into the way they do business. Gretchen Schlag, Defense Technical Information Center (DTIC), emphasized the importance of knowledge management (KM) to the Federal government. She told the audience that currently, 50% of the Federal workforce is eligible to retire. While she assured us that it is not likely that all would retire at once, the large percentage she cited highlighted the critical need for knowledge management. Schlag offered a review of the three types of knowledge - "explicit," "implicit," and "tacit." Tacit knowledge - that knowledge which is in peoples' heads - is the most difficult to capture. While organizations have made great strides in dealing with the information technology aspect of knowledge management, the "soft side" - people side - is often lacking. Schlag gave some suggestions for how organizations can facilitate the sharing of knowledge, including: formalized mentoring, cross-functional teams, rating and reward systems that give credit for contributions to a knowledge base, plus having top leaders in an organization "buy into" the program. Schlag warned that all of these changes are the result of many tiny, incremental steps. A colleague of Dr. Deming once told Schlag that you have to use "stealth techniques" to change organizational culture. Instead of condemning those people who hang out at the "water cooler", organizations need to encourage employees to get up from their desks, walk around, and chat. Schlag, a graduate student in Information Resources Management at Syracuse University, shared some of her favorite websites and books on KM. She recommended KM.gov and BRINT.com. Her reading list included Working Knowledge by Thomas H. Davenport and Laurence Prusak, InfoSense: Changing Information Into Knowledge by Keith J. Devlin, and Common Knowledge: How Companies Thrive by Sharing What They Know by Nancy M. Dixon. Janet Scheitle, the U.S. Army Training and Doctrine Command (TRADOC) Librarian, began looking at knowledge management around 1995 when she began having to field questions from her superior officers on why libraries were still needed when the Internet is available to everyone. After a three-month study on where libraries were moving, Scheitle was able to convince her Commanding Officer that her library should be saved. Scheitle has been studying KM ever since. In fact, she is currently enrolled in the PhD program in Engineering Management with a concentration in Knowledge Management at the George Washington University. Currently on a developmental assignment for TRADOC, Scheitle has been working at the Pentagon in Army Knowledge Management.
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Scheitle shared the Army's definition of knowledge management: "Leveraging the intellectual capital of the organization to increase the organization's ability to act in any given situation." She related an instance in which an Army command was deployed overseas and disagreed with another command over how to safeguard hazardous material. In the past, the highest-ranking officer might have decided the solution - whether right or wrong. In this case, a soldier remembered a website called Deployment Information Support System. The resourceful soldier used his computer to obtain the correct information in minutes. Scheitle also provided several KM resources. Army Knowledge Online (the Army's KM portal) is found at http://www.army.mil/ako and has several papers available to the public. The Center for Army Lessons Learned at http://call.army.mil is an excellent example of a virtual library. The third speaker, Ann Cashin, Naval Explosive Ordnance Disposal Command Librarian, told of her experience working as part of a knowledge management team at her command. Her library supports the research of those who generate explosive ordnance disposal documentation and acts as an archive for the publications produced and the source data that goes into those publications. Most of Cashin's presentation focused on the digitization of a portion of their collection, the complications of creating hierarchies to help people access the information, and data models that created the capability to capture the right information for their various products. Departing from the technical side of database development, Cashin talked about the corporate culture and how participants were slow in coming around to the idea of sharing information. There was concern about working on a process that could make them obsolete. She says they gradually learned that the corporate database would not ever replace the need for ordnance analysts. All three speakers offered the library community suggestions about where and how librarians fit into knowledge management. Gretchen Schlag stated that instead of worrying that KM will leave us out, we should look at what we do well and seize the opportunity. For instance, a librarian with managerial skills could become a Chief Information Officer. Another information professional with good reference skills could become a Knowledge Strategist. Janet Scheitle looked at the competencies for librarians adopted by SLA for the 21st Century and did a "crosswalk" from those competencies to the skills needed in knowledge management. She said it shows that librarians are "naturals" for KM. Ann Cashin completed her presentation by telling why it pays to be "pushy." Not originally considered for a role on her command's data modeling committee, Cashin quickly informed her Commanding Officer that his new initiative was something in which she was trained and was excited about. Her good sales job got her onto the team. Cashin says she has really helped herself and her library. She said that instead of being just a librarian with many funding requests, she became a member of the command's vision team and someone who had an essential sense of the big picture. All three speakers are role models who have seized opportunity and become examples of how to keep pace with a rapidly changing world. The Military Librarians Group and our guests were very grateful for the speakers' time, remarks, and advice. Back to Top EU Primary Source Materials George Mason University's Arlington Campus Library is one of only 56 European Union (EU) Depository Libraries in the U.S. The EU has been prominent in recent news coverage due to the efforts to enlarge its current membership of fifteen countries as well as the ongoing transition to the Euro currency. The Arlington Campus Library's depository status means that one copy of most EU monograph and serial publications are automatically received on deposit. The Library, located at 3401 North Fairfax Drive, near Ballston Metro, supports the instruction and research needs of the George Mason University community, particularly the non-law academic graduate programs such as International Commerce and Public Policy.
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Designated an EU Documents in the early 1990's, the Arlington Campus Library features a print collection of European Union documents, including statistical volumes and periodicals, as well as specialized electronic resources such as the CELEX subscription database. Also found in the collection are Economic and Social Committee opinions and Court of Justice opinions, along with Commission legislative proposals in their original "COM" document format. Bibliographic access to these holdings can be found in the GMU Libraries' online catalog. The majority of the documents in this collection date from the late 1980's to the present, but the Library also has some retrospective holdings, such as a microfiche collection of the Debates of the European Parliament going back to 1973. Researchers not affiliated with George Mason University are welcome to use the EU Depository collection upon sign-in at the Library's front desk. The EU collection is non-circulating, but selfservice photocopying is available. For further information, contact the Arlington Campus Library Reference Desk at 703-993-8230, or check the GMU Libraries Homepage at http://library.gmu.edu for directions and hours of service. - Barbara Hillson Back to Top The Law Librarians' Society of Washington, D.C. 2002 Legal Research Institute The Legal Research Institute is an all day program aimed at those working in law libraries who want to sharpen their research skills and non-law library personnel and paralegals with limited experience using basic American legal sources. PROGRAM Thursday, March 21, 2002 - 8:30am - 5:00pm Primary Sources - Law, Tracey Bridgman, Georgetown Law Library Primary Sources - Cases, Matthew Mantel, George Washington Law Library Secondary Sources, Pat Petit, Catholic University Law Library Administrative Law, Mindy Klasky, Arent, Fox LOCATION: Howard University School of Law Allen Mercer Daniel Law Library 2900 Van Ness St. NW Washington, DC 20008 Metro stop: Red Line/Van Ness COST: LLSDC members:$30 Non-members:$75 Limited enrollment (Includes a morning continental breakfast and mid-afternoon snack) Mail registration & check to: Jane Walsh, E.B. Williams Law Library, 111 G Street NW Washington, DC 20001 (202) 662-9199 REGISTRATION BY MAIL ONLY: REGISTRATION DEADLINE: March 8, 2002 Make check payable to: Law Librarians' Society of Washington, DC
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2002 LEGAL RESEARCH INSTITUTE Name ___________________________________________________________________ Firm/Institution___________________________________________________________ Email ___________________________________________________________________ Please check: LLSDC MEMBER: ____ NON-MEMBER: ____
REGISTRATION CONFIRMATION AND DIRECTIONS TO HOWARD LAW WILL BE AVAILABLE ON THE LLSDC WEBSITE: www.llsdc.org NOTE: Contributions, gifts, dues or registration fees paid to the Society are not deductible as charitable contributions for Federal tax purposes. Back to Top Applying Copyright Law in Libraries February 21, 2002--Washington, DC Are you tangled in the knot of interpreting and applying copyright law? Register for this American Association of Law Libraries Professional Development workshop to explore copyright issues that affect librarians by analyzing the respective rights of owners and users of copyrighted works. Discussion topics include the difference between copying in for-profit libraries and copying in non-profit libraries, educational uses of copyrighted works, library document delivery services, audiovisual and digital materials, foreign works and licensing, developing policies and monitoring compliance. Instructor is James S. Heller, Director of the Law Library and Professor of Law at the College of William & Mary, Marshall-Wythe Law Library in Williamsburg, Virginia.. Heller is a past-president of AALL and past chair of the association's Copyright Committee. Register online to secure a spot. The registration form and program details are available on AALLNET at http://www.aallnet.org/prodev/event_app_copyright.asp or contact Mary Jawgiel, AALL Education Manager by phone at 312-939-4764, ex. 24 or email mjawgiel@aall.org Back to Top About Us
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