When you need more with less: Maximize customer value with CMI

When you need more with less

MaXIMIze CUstoMer ValUe WItH CMI

7,000-tonne potash underground raw ore bin and rotary feeder system.

as customers are trying to increase productivity and profits to maximize shareholder value by reducing costs, a common theme that has been emerging over the last few years is to get more with less. a customer needs to get more productivity out of their manpower to reduce fixed costs and to get more productivity from their equipment through better selection, easier maintenance, and increased reliability. If this strategy is not implemented properly, the result could easily be less with less as employees become burnt out or inefficient by not focusing on their strengths.

CMI is uniquely positioned to maximize customer value and get more with less.

CMI has been in business for over 30 years and our team has over 150 years of experience directly in or supporting operation and maintenance needs for both underground and surface mining operations. CMI’s focus is to provide solutions that maximize our customers’ overall profitability, and we do this through a combination of tailored oeM equipment and distribution of various mining equipment and products.

CMI provides tailored oeM equipment that meets 100 per cent of our customers’ needs. this typically involves maximizing equipment reliability (functionality and performance) while minimizing costs though standardization of equipment spare parts and training. by providing equipment as a system versus a component, CMI assumes the overall responsibility to ensure the system meets the needs of the customer. the customer manages one interface with CMI while we manage the hundreds and possibly thousands of interfaces between each component. service and warranty are easier as customers only need to worry about one vendor: CMI. We are currently working on a project where this strategy offered significant reduction in customer workload. CMI was already fabricating the structure for multiple conveyor systems and were already managing the schedule for multiple packages to be delivered to site packaged and labeled properly to support optimum construction. CMI then provided an option to manage the rest of the supply allowing the customer to manage the additional scope as part of the original package. this eliminating the need for over 120 additional purchase orders, approximately six new contracts, six weekly schedule updates, six bi-weekly project review meetings, and not to mention the expediting and technical requirements of each component. by bundling this additional supply with CMI, the customer saved all this additional work and could get more with less.

CMI has 30 years of vendor relationships to leverage on which allows this bundling strategy to be provided at a reasonable cost. We also leverage a collaborative approach with local vendors that our customers are familiar and comfortable with. this is a critical strategy to meeting the site requirement as the local vendors have the knowledge when site information was not maintained 100 per cent accurate. CMI and other local vendors provide value as the glue to help bridge these gaps for the operations.

Maximizing equipment reliability while minimizing costs is another major focus to get more with less. CMI’s technical expertise allows us to understand the equipment requirements and connect this with technological advancements within the industry. We provide equipment that meets the standardization strategies and options for the newer technology or increased reliability to maximize value. this allows our customers to make informed decisions by understanding the cost of standardizing on existing or upgrading to new and improved options. our relationships and knowledge allow our customers to get more out of equipment with less costs.

the last key area where CMI can support our customers is through our service groups. HD engineering & Design and CMI tech services provide our customers with opportunities to ramp up manpower for specific tasks or projects without increasing their overall fixed manpower costs. We have supported projects like non-routine maintenance overhauls, site troubleshooting support and repair, project management and drafting services, maintenance planning, and development of equipment hierarchy structures in the eaM systems and developed maintenance PM strategies. this allows customers to utilize their resources where they are most efficient and leverage their detailed company knowledge to generate the most value to get more with less.

therefore, if you are getting asked to, or you need to get more with less, give CMI a call to look at unique strategies to maximize your success. s