DEEP
WELCOME TO DEEP DAY
>> Message from the Dean
It is with great pride and joy that we celebrate the tenth anniversary of our Delaware Executive Exchange Program — DEEP Day. Over the past decade, this program has evolved into a cornerstone of our College of Business, serving as a vital platform for fostering professional growth, networking, and skill development among our students.
From its humble beginnings, this conference has attracted industry leaders, esteemed alumni, and dedicated faculty who generously share their insights and experiences. Together, we have created an environment that not only empowers our students but also prepares them to navigate the complexities of the modern business landscape.
As we reflect on the achievements of the past 10 years, we recognize the countless connections made, the ideas exchanged, and the inspiration ignited. DEEP Day has become a hallmark of our commitment to student success, highlighting the importance of experiential learning and engagement in shaping the next generation of business leaders.
DAY DAY DEEP DEEP
DELAWARE EXECUTIVE EXCHANGE PROGRAM
I would like to extend my deepest gratitude to all who have contributed to the success of this conference — our sponsors, speakers, volunteers, and, most importantly, our students. Your enthusiasm and commitment are the driving forces behind our mission to cultivate a rich learning environment.
As we look to the future, let us continue to build on this legacy, striving for innovation, and “Cultivate a Culture of Change.” Together, we can ensure that the next decade is even more impactful, inspiring students to reach their fullest potential. Thank you for being part of this remarkable journey. Enjoy DEEP Day!
Warm regards,
Michael H. Casson Jr., Ph.D. Dean | College of Business | Delaware State University
PURPOSE of Deep Day
The Delaware Executive Exchange Program (DEEP) Day, sponsored by the College of Business at Delaware State University, is designed to develop students’ soft skills to help them become qualified business professionals.
In the College of Business, our top priority is to ensure that students get a quality education and are empowered with academic and professional competencies to succeed in today’s global workplace. Each student has an Individual Development Plan (IDP) built on the Business Education Student Transformation (BEST) model. The BEST model creates a road map for student success that includes: soft skills, mentoring, conferences, field trips, business case competitions, internships and job placement.
To this end, the DEEP Day agenda supports BEST by allowing students to gain relevant knowledge on such topics as: driving innovation, collaboration and teamwork, personal branding, and the art of the interview. DEEP Day helps lead students down a cocurricular pathway which prepares them to transition from the Delaware State University classroom to the executive boardroom. College of Business students are given an opportunity to build on their academic foundation and expand their experiences with a focus on career readiness. DEEP Day is a premier event that assists students on their journey toward becoming successful business executives with a global perspective.
STUDENT Agenda
8:30 a.m.
DEEP DAY 2024
October 17, 2024 | Bank of America Building
9 a.m. Welcome Address Longwood 113
9:15 a.m. to 10 a.m. Opening Keynote Longwood 113
10:15 a.m. to 11 a.m. Alumni Panel Discussion Longwood 113
11:15 a.m. to 12:05 p.m. Session I (Concurrent sessions)
Crafting Your Personal Image Room 201
Overcoming Imposter Syndrome Room 213
Emotional Intelligence Room 111
Mastering Your Message Room 101
Entrepreneurship Essentials Room 217
12:15 p.m. to 1:15 p.m. Lunch 1st floor, 309, 308
12:45 p.m. to 2:45 p.m. Company Info Fair Lobby, 1st & 2nd floor
1:30 p.m. to 2:30 p.m. Session II (Concurrent sessions)
The Perfect Pitch Room 201
Building Professional Relationships Room 208
Mastering Change Management Room 217
Nailing the Virtual Interview Room 213
Navigating College with Confidence Room 101
1:30 p.m. to 2:45 p.m. Mock Interviews Room 111
2:45 p.m. Business Case Competition Longwood 113
4 p.m. Closing Remarks Longwood 113
CORPORATE Partner Agenda
8 to 8:45 a.m.
DEEP DAY 2024
October 17, 2024 | Bank of America Building
Corporate Table Setup Lobby, 1st & 2nd floor
8:30 a.m. Check-In and Continental Breakfast Room 308
9 a.m. Welcome Address Longwood 113
9:15 a.m. to 10 a.m. Opening Keynote Longwood 113
10:15 a.m. to 11 a.m. Alumni Panel Discussion Longwood 113
11:15 a.m. to 12:05 p.m.
Session I (Concurrent sessions)
Crafting Your Personal Image Room 201
Overcoming Imposter Syndrome Room 213
Emotional Intelligence Room 111
Mastering Your Message Room 101
Entrepreneurship Essentials Room 217
11:30 a.m. to 12:15 p.m. Company Info Fair Lunch Innovation Café
12:15 p.m. to 1:15 p.m. Lunch: Corporate Speakers & Panelists Garage
12:45 p.m. to 2:45 p.m. Company Info Fair Lobby, 1st & 2nd floor
1:30 p.m. to 2:30 p.m.
Session II (Concurrent sessions)
The Perfect Pitch Room 201
Building Professional Relationships Room 208
Mastering Change Management Room 217
Nailing the Virtual Interview Room 213
Navigating College with Confidence Room 101
1:30 p.m. to 2:45 p.m. Mock Interviews Room 106
2:45 p.m. Business Case Competition Longwood 113
4 p.m. Closing Remarks Longwood 113 4 to 5:30 p.m. Corporate Partner Closing Reception Alumni House
Amber Perry
Vice President of Regulatory Strategy & Services
Pepco Holdings
KEYNOTE Speaker
Amber Perry, Vice President of Regulatory Strategy and Services for Pepco Holdings, oversees all the regulatory proceedings for Atlantic City Electric and Delmarva Power in Delaware, including energy acquisition processes. She develops strategic positions with a multi-stakeholder view to maximize the impact of the company’s investments in those jurisdictions.
Perry joined Pepco Holdings in 2022, leading the Customer Operations strategic programs and technology initiatives. Her accomplishments in that role included the establishment of a project management office responsible for enhancing overall project planning and execution, as well as directing initiatives that resulted in company-wide improvements in the use of customer digital and self-service tools. Before joining Pepco Holdings, Perry worked for parent company Exelon since 2008, holding roles in Audit, Financial Planning & Analysis, Continuous Improvement, and Information Technology. Perry also held roles in Finance and Information Technology in organizations, including Navigant Consulting and the Lincoln Financial Group.
Perry serves as the Vice President of the Board and the Diversity, Equity, and Inclusion (DEI) Committee Lead for TasteWise Kids, a nonprofit focused on teaching children about healthy eating habits and the environmental benefits of farming. She is also the founder of the STEM GEMS after-school program in Baltimore, MD, which provides female role models in science, technology, engineering, and mathematics (STEM) fields. Perry is also a member of the Silver Spring (MD) chapter of The Links, Incorporated, an international service organization. She is a board member of the New Jersey Utilities Association (NJUA), Rowan College in New Jersey, and the University of Maryland Eastern Shore (UMES).
Perry holds a bachelor’s degree in Finance from Howard University and a Master of Business Administration from John Hopkins University. She is also a certified Project Management Professional (PMP) and Certified Information Systems Auditor (CISA).
DEEP DAY SESSIONS
Session I Alumni Panel Discussion
>> CRAFTING YOUR PERSONAL IMAGE: THE POWER OF FIRST IMPRESSIONS
In today’s competitive world, your personal image plays a crucial role in shaping perceptions and influencing opportunities. This interactive session will explore the essential elements of personal branding, including professional appearance, body language, communication skills, and online presence. Participants will engage in discussions and practical exercises designed to help them identify and refine their personal image, ensuring they present their best selves in academic, professional, and social settings. By the end of this session, students will have a clearer understanding of how to project confidence and professionalism, enabling them to make impactful first impressions in any situation.
Speaker: Representative from Bank of America
>> OVERCOMING IMPOSTER SYNDROME: BUILDING CONFIDENCE
Imposter Syndrome can hold even the most capable students back from achieving their full potential. In this empowering session, we will explore the roots of Imposter Syndrome, how it manifests in the lives of college students, and practical strategies for overcoming self-doubt. Through group discussions, reflective exercises, and expert insights, you’ll learn to recognize your achievements, embrace your identity as a business professional, and cultivate a mindset that fosters confidence and resilience. Join us to break free from feelings of inadequacy and step into your true potential.
Speaker: Archie T. Payne III, Visa
>> EMOTIONAL INTELLIGENCE: THE KEY TO PERSONAL AND PROFESSIONAL SUCCESS
Emotional intelligence (EI) is a critical skill that enhances both personal and professional interactions. This session will delve into the components of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills. Participants will engage in interactive activities that help them assess and develop their EI, learning how to apply these skills to improve communication, teamwork, and leadership. Through discussions, real-life scenarios, and practical exercises, students will discover how cultivating emotional intelligence can lead to better relationships, improved academic performance, and greater career success.
Speakers: James McGinnis, Wynn Resorts | Chrishaun Hutchinson, Travelers
>> ALUMNI INSIGHTS ON LEVERAGING YOUR SKILLS FOR PROFESSIONAL SUCCESS
This session will feature a diverse group of alumni who have navigated various industries, from finance and marketing to entrepreneurship and management, sharing their journeys and insights on how the skills they acquired during their time at DSU and within their COB studies have shaped their corporate careers. Whether you’re a current student or an early-career professional, this panel offers a unique opportunity to learn from those who have successfully leveraged their education for corporate advancement. Join us to be inspired, ask questions, and connect with fellow aspiring leaders!
Speakers: Leah Williams, Yazmin Harris, Kayla Reynolds, Kevin Perry Panel Moderator: Antionette Blake
>> COMMUNICATE WITH CONFIDENCE: MASTERING YOUR MESSAGE
Effective communication is essential for personal and professional success, yet many struggle with expressing their thoughts clearly and confidently. This interactive session will provide participants with tools and techniques to enhance their communication skills, build self-assurance, and articulate their ideas effectively in various settings. Through engaging activities, practical exercises, and real-time feedback, students will learn how to overcome communication barriers and present themselves with poise. Participants will leave with actionable strategies to improve their verbal and non-verbal communication, enabling them to make a strong impact in interviews, presentations, and everyday interactions.
Speaker: Erica C. Woolridge, AstraZeneca
>> ENTREPRENEURSHIP ESSENTIALS: SKILLS AND STRATEGIES FOR BUSINESS STUDENTS
This dynamic session is designed specifically for business students interested in entrepreneurship. Participants will explore the key skills, strategies, and mindset needed to launch and grow a successful business. Through engaging discussions and practical exercises, attendees will learn about identifying market opportunities, developing business models, and overcoming common challenges faced by entrepreneurs. Join us to gain insights from experienced entrepreneurs and industry experts and walk away with actionable steps to turn your entrepreneurial ideas into reality.
Speaker: Leland J. Nelson
DEEP DAY SESSIONS
Session II
>> THE PERFECT PITCH: HOW TO PITCH YOURSELF AS A COLLEGE STUDENT
In today’s competitive job market, effectively pitching yourself is crucial for standing out as a college student. This interactive session will equip you with the skills and strategies to craft a compelling personal pitch that highlights your strengths, experiences, and aspirations. We’ll explore the key elements of an engaging pitch, practice delivering it in a supportive environment, and receive feedback to refine your approach. Whether you’re preparing for internships, networking events, or interviews, this session will empower you to present your unique value confidently.
Speakers: Eboni Lesesne, BNY | Herb Broadwater, WSFS
>> BUILDING PROFESSIONAL RELATIONSHIPS: NETWORKING FOR SUCCESS
In today’s interconnected world, building and maintaining professional relationships is vital for career advancement and personal growth. This engaging session will focus on the art of networking and exploring effective strategies for creating meaningful connections both in person and online. Participants will learn how to navigate networking events, leverage social media for professional growth, and develop skills to cultivate long-lasting relationships that can lead to mentorship, collaboration, and career opportunities. Through interactive exercises and real-world examples, students will gain practical insights into the importance of authentic relationship-building and how to approach it with confidence.
Speakers: Shannon Delucia, Breakthru Beverage | Kevin Perry, PWC | Brian Johnson, Marsh McLennan
>> MASTERING CHANGE MANAGEMENT: SKILLS FOR TODAY’S DYNAMIC ENVIRONMENT
Change is an inevitable part of both personal and professional life, and effectively
managing it is crucial for success in today’s fast-paced world. This session will delve into the principles of change management, exploring strategies to navigate and lead through transitions successfully. Participants will learn about the change process, the psychological impact of change, and tools to facilitate smooth transitions in organizations. Through interactive discussions and case studies, students will gain insights into how to become effective change agents, whether in their future workplaces or personal endeavors.
Speaker: Larry Alston, Exelon
>> NAILING THE VIRTUAL INTERVIEW
This interactive session will help students master the virtual HireVue interview process through sharing common interview questions and methods of how to structure responses. This will help you to show up confidently and deliver authentically. No matter where you are on your career journey, whether preparing for your very first HireVue or looking to enhance your skills, this session will provide you with the tips and tricks to do well.
Speaker: Le’Andra Miller, JPMorgan Chase
>> IT’S OKAY NOT TO KNOW: NAVIGATING COLLEGE WITH CONFIDENCE
Navigating the college experience can be overwhelming, especially when faced with uncertainty about academic paths, career choices, and personal growth. This supportive session emphasizes that it’s perfectly normal to feel unsure about your direction. Participants will engage in discussions about the challenges of college life, the importance of self-discovery, and strategies for embracing uncertainty. Through interactive activities and sharing personal experiences, students will learn to build resilience, seek support, and cultivate a growth mindset. Join us to discover how to navigate your college journey with confidence and grace, even when you don’t have all the answers.
Speakers: Jonté Simmons, Asya Jones, Jordan Spencer
PARTICIPANTS Corporate
Larry Alston
Larry Alston is the Director for Business and Customer Support for Pepco Holdings (PHI). In this role, he is responsible for the execution of the Solar Interconnection Programs by directing resources and activities within the Green Power Connect team, and partnering with various organization across PHI. Alston is charged with leading the interconnection process related to Distributed Energy Resource (DER) connection and system upgrades, and creating new customer and stakeholder relationships, with primary focus on enhancing the customer experience. This includes managing relationships with solar developers and community solar subscribers and working with new business and billing to streamline the interconnection process. Alston started his 18-year career at PHI as a Senior Accountant in Revenue Accounting and Corporate Accounting before moving to Customer Operations, where he has been responsible for various aspects of the Meter to Cash Workstream, providing leadership roles in Payment Processing, Credit & Collections, and Billing with an emphasis on Customer Experience, Reducing Bad Debt, and ensuring Billing Accuracy and Completeness. Alston holds a Bachelor of Science in Accounting and Management Information Systems from LaSalle University and a Master of Science in Management from Villanova University.
Herb Broadwater
Herbert F. Broadwater II is a Talent Acquisition professional, mentor and motivator who received his advanced education from Cheyney University with a Bachelor of Science in Industrial Engineering Management. Also, while at Cheyney, he became a member of the highly esteemed Alpha Phi Alpha Fraternity, Inc. Through the years he’s received various awards and certifications in his career of Human Resources and Management such as Human Resource Certification from Villanova University, Management through People, and Outstanding Strategic Staffing Partner for CSC. He is currently a Recruiting Program Lead at WSFS Bank of Wilmington. Over the course of more than 18 years, Broadwater has cultivated his craft in Strategic Talent Acquisition with various Fortune 500 companies spanning markets in Global Information Technology, Banking, Staffing and Global Healthcare Technology.
Yazmin Harris is a Worldwide Product Manager at Hewlett Packard with over three years of experience spearheading projects, managing markets and defining solutions for commercial customers to experience a product with ease. Specializing in marketing and business, Harris uses her experiences to flourish in the entrepreneurship space, as she has experienced owning two businesses since 2020. By focusing on expanding her network and sharpening her
knowledge on all things business, Harris has been able to put the Bachelor of Science in Business Management degree they earned at Delaware State University to good use. Over the years, Harris’ strengths at problem solving, marketing and innovation have offered Harris the opportunity to be interviewed by Blavity, be an HP Tech Conference panelist, earn multiple certifications with the International Economic Development Council, and become a developer and coach of the HP HBCU Business Challenge.
Chrishaun Hutchinson
Chrishaun Hutchinson is an Account Executive (underwriter) at Travelers Insurance, specializing in Management Liability for Public Companies. His journey into the insurance industry began during his time at Morehouse College, where he studied Business Administration with a concentration in Finance. While still an undergraduate, he accepted a part-time sales position at State Farm, which sparked his interest in the field. Since then, Hutchinson has held various positions across the industry, gaining expertise in both Property & Casualty (P&C) and Management Liability. His broad experience allows him to provide valuable insights to public companies, ensuring they have the right coverage to address complex risks. Beyond his professional work, Hutchinson is deeply involved in promoting diversity and inclusion within the insurance sector. He is an active member of the National African American Insurance Association (NAAIA) and encourages others to join the organization. Additionally, he serves as a local DEI leader for Travelers’ Black African-American Diversity Network, where he works to create a more inclusive environment and drive meaningful change. His passion for fostering diversity and empowering underrepresented communities reflects his dedication to both his industry and his advocacy efforts.
Brian E. Johnson
Brian E. Johnson is Head of North America Actuarial Advisory (NAAA), part of Guy Carpenter’s Global Actuarial Advisory group. NAAA provides analytical and advisory services including the analytics to structure reinsurance placements that meets the capital and growth needs of its clients. Johnson previously served as Chief Underwriting Officer at Nonprofits Insurance Alliance. Prior to Nonprofits, Johnson held various roles at Swiss Re and Munich Re working as an actuary and an underwriter. Johnson brings over 35 years of actuarial and underwriting experience from having worked in consulting, primary insurance and reinsurance. He is an Associate of the Casualty Actuarial Society and a Member of the American Academy of Actuaries. He holds a Bachelor of Science focused on Mathematics/Actuarial Science from Pennsylvania State University, where he was an Adjunct Professor teaching a class on actuarial science.
Yazmin Harris
Asya Jones
A Delaware State alumna, Asya Jones serves as the Career Pathways Specialist in the Office of Career Services. With a bachelor’s degree in Mass Communications, she has served in the nonprofit sector as a communications specialist, a beloved student worker in the Office of Undergraduate Research, Experiential Learning and Honors (URELAH), and a published freelance journalist. Jones is the bridge to the next generation of students and is the in-office advocate for student engagement.
Eboni Lesesne
Eboni Lesesne is Vice President of Talent Inclusive Strategy and Programs at BNY (Bank of New York). Lesesne acts as a strong cross-functional collaborator to support a wide range of initiatives and programs across the enterprise, strengthening BNY’s inclusive approach to building pipelines for future talent. Lesesne has a strategic focus on building relationships through authentic and intentional engagement. Her work is centered on providing opportunities, access, and exposure for students from Historically Black Colleges and Universities and Hispanic Serving Institutions. Lesesne has worked in various Human Resources roles including Talent Acquisition management, Executive Recruitment, HR Shared Services and Diversity Equity and Inclusion (DEI). Prior to BNY, Lesesne worked in the healthcare sector for Highmark Health, a Blue Cross Blue Shield affiliate, and its clinical partner Allegheny Health Network. Most recently, Lesesne held the position of Senior Manager, Talent Acquisition, for Early Career Talent at AmerisourceBergen Corporation (now known as Cencora), a Fortune 20 company and the largest pharmaceutical global distribution organization. Lesesne is a certified career coach and holds a bachelor’s in Business from Point Park University and a master’s in Global Leadership from Duquesne University, both in Pittsburgh.
James McGinnis
James McGinnis is the Executive Director of Food and Beverage Finance for Wynn Las Vegas and Encore. In this role, he is responsible for financial analysis, reporting, and point of sale administration for the Food and Beverage division. McGinnis began his professional career with MGM Resorts International, working as an Internal Auditor and Financial Analyst before joining Wynn Las Vegas as a Financial Analyst prior to its opening in 2005. McGinnis is a graduate of University of Nevada Las Vegas, where he obtained a bachelor’s degree in Finance. He also serves on the Board of Directors for the Boys and Girls Club of Southern Nevada, Junior Achievement of Southern Nevada, and the Nevada Restaurant Association. Additionally, he is a member of the Wynn Resorts Employee Advisory Council which assists with reviewing and allocating funding for community grants and scholarships.
Leland J. Nelson
Leland Nelson is an experienced business advisor, offering his guidance to over 150 small businesses across Pennsylvania, Delaware, New Jersey, Georgia, North Carolina, New York and beyond. In addition to his advisory roles, he holds leadership positions, including serving as the President of the African American Chamber of Commerce of Central PA, a founding member of the Greater Harrisburg Chapter of the National Black MBA, and an advisory board member at Delaware State University’s College of Business, Penn State University, and Central Penn College. As a diverse entrepreneur, Nelson has ventured into various business sectors such as home restoration, private label clothing, and event promotion. Currently, he leads Dirty Dog Hauling, a respected junk removal company, and Think Tank Consulting, specializing in robotic process automation and IT Staffing. Leland’s academic journey commenced with a Bachelor of Science in Accounting from Delaware State University, where he initiated his first business, C.M.B. Photography. In 2017, he pursued further education, earning his MBA from Penn State University. Beginning his career as an Accountant at KPMG, LLP, a prominent Big 4 advisory and tax firm in Harrisburg, Nelson progressed to the position of Supervising Senior Accountant.
Archie T. Payne III
Archie T. Payne III is a native Delawarean who holds a BS in Accounting (’95) and two MBAs with concentrations in Finance and HR Management (’01) from Goldey Beacom College. Payne currently serves as Senior Account Executive for Visa Inc. leading their Property and Casualty Insurance Segment. Payne is a Certified Treasury Professional (’99) with over 36 years of commercial and consumer payments experience with focuses in banking, accounting/finance functions, as well as more than 16 years focused on working capital efficiency and benefits. He is an innovative and analytical individual with a prominence for solving complex problems, whether within a structured or unstructured environment. Coming from a long family history of volunteerism, he is a strong advocate for community engagement, leading the Visa Merchant Community efforts, as well as the Visa Wilmington Office I&D employee engagement efforts. Described as having “a great deal of passion for the intersection of commerce and purpose,” he uses his I&D platforms to advance financial literacy.
Kevin Perry
Kevin Perry is a Senior Associate in FS Advisory Banking at PWC whose expertise spans payments, regulatory compliance, remediation, issue management, and complaint handling. With years of experience in the financial services industry, Perry has been instrumental in enhancing operational efficiency and regulatory adherence for numerous banking institutions. His strategic approach to issue management and remediation has consistently mitigated risks and ensured seamless regulatory compliance, safeguarding both institutional integrity and customer trust. Perry’s adept handling of complex payment systems and customer complaints has significantly improved service delivery and customer satisfaction. His dedication to excellence and continuous improvement has made him a valued and impactful leader in the field of financial services advisory.
Jonté Simmons
Raised in Laureldale, PA, Jonté Simmons graduated from Delaware State University and attained his B.S. in Accounting Magna Cum Laude in May 2023. Presently, he is employed at JPMorgan Chase, serving as an Operational Analyst. As he strides forward, Simmons keeps his ultimate goal of becoming a serial entrepreneur in sight. Throughout his undergraduate years, Simmons garnered numerous accolades and dedicated his time to leadership and community service in Delaware. His accomplishments include being a two-time Thurgood Marshall Scholar, a Student Government Officer, and the 18th Mister Delaware State University. Simmons is also a proud member of the Omega Psi Phi Fraternity, Inc., affiliated with the Psi Epsilon Chapter. He has taken on the role of a 2nd District officer, assisting undergraduate Brothers across five states, and recently held the title of District Scholar of the Year. Looking ahead, Simmons’ academic journey continues as he will conclude a Master of Business Administration from DSU in May 2025.
Jordan D. Spencer
Jordan D. Spencer, MPA (Class of ‘23 and ‘24) is a dedicated leader committed to empowering and advocating for diverse communities. Spencer’s extensive leadership roles have equipped him with a unique skill set that he brings to every initiative he undertakes. Wearing a variety of hats, his primary role is a Field Organizer for Lisa Blunt Rochester’s U.S. Senate Campaign. As the Racial Equity Consortium (REC) Ambassador, Spencer advocates for policies aligned with REC principles across the state. He contributes to strategic social media growth, event hosting, public interviews, and serves as a connector for the community, working closely with leadership to drive the REC’s mission. Spencer also serves as the Junior President of Brothers to Grow and Overcome (Bro2Go), a nonprofit organization founded in 2017 that focuses on empowering and equipping the reentrant community in Harrisburg and York. In 2018, Bro2Go Jr. — for which he serves as President — was founded as a subsidiary, focusing on inspiring and motivating at-risk youth, ensuring they have the tools to succeed. Additionally, Spencer serves as the Special Advisor for the Key 83 Foundation, where he furthers his commitment to providing scholarship assistance, professional development, and community empowerment for young scholars.
Leah Williams
Leah Williams graduated from Delaware State University in 2015, making history as the first person to ever be awarded both the Presidential Academic Award for her cumulative 4.0 GPA and the Presidential Leadership Award for her campus leadership. Williams returned to DSU, completing her MBA the following year, and currently works as a Chief of Staff to Sector Vice President for a Defense technology company. Although very humble, Williams has received several honors and has been recognized worldwide for her outstanding leadership, performance, and service to the community. In 2017, she
Mock Interviewers
Danielle Davis Barclays
Terrin Dennis-Laws Exelon
Anthony Destra Travelers
Carrie Edwards Barclays
Adrienne Hammock AstraZeneca
Martin M. Harrison Exelon
Lauren Mansis Capital One
Luckey Monterry
Jasmine Reyes Marsh McLennan
Pia Stokes Delaware State University
Valesta Wiggins AstraZeneca
Haywood Willis Jr. Travelers
was selected as one of the top 30 under 30 Rising Supply Chain Stars in the Country by the Institute of Supply Management and in 2024, Williams received the Science Spectrum Trailblazer Award at the BEYA Conference. After being diagnosed with Crohn’s disease at the age of 22, Williams serves as an advocate and strives to be an inspiration to others who are battling illness. She is also an advocate for Historically Black Colleges & Universities. She is currently the youngest-ever President of the DSU Alumni Association. A lifelong learner, Williams has continued to further her education by obtaining her second master’s degree in Cybersecurity Technology, as well as certifications in Project Management, Supply Chain, and Cybersecurity.
Erica C. Woolridge
Erica C. Woolridge is the Americas Region Learning and Development lead for Global Operations Supply at AstraZeneca. She has over 15 years’ experience as a learning and development practitioner. She has created and delivered custom learning strategies and resources for emerging talent, front line leaders, mid-level managers, senior leaders, and C-Suite executives. Her industry experience has spanned higher education, finance, energy and pharmaceuticals. Woolridge is passionate and a people-focused leader, with a commitment to improving the lives of others through their personal and professional development. In her role, she is tasked with building the Learning and Development strategy for the Americas Region of Global Operations. She works closely with manufacturing sites in the U.S. and LATAM markets to meet this charge. During her career in Learning and Development, Woolridge has bought her authenticity, integrity, and idealism to her learning and development work. As a result, she has been able to intuitively pick up on the needs of the organization and draw on her creativity to meet those needs in innovative and unexpected ways. Woolridge is a proud HBCU graduate of Bennett College for Women in Greensboro, NC, and holds a master’s in Adult Education and Training.
COMPETITION Business Case
>> Case Premise
SPECIAL THANKS TO OUR SPONSOR!
The WHO proposition that there can be “no health without mental health” has also been endorsed by the Pan American Health Organization, the EU Council of Ministers, the World Federation of Mental Health, and the UK Royal College of Psychiatrists. Over the past decade, awareness of mental health issues in the workplace has grown significantly. Many organizations have started recognizing that mental health is just as important as physical health for employees’ overall well-being and performance.
Mental health issues at the workplace are becoming increasingly prevalent, with global research highlighting their significant impact on both employees and organizations. According to the World Health Organization (WHO), depression and anxiety cost the global economy an estimated $1 trillion annually in lost productivity. In the United States alone, a study by the American Psychological Association (APA) found that 79% of employees experienced work‐related stress, with 60% reporting that mental health concerns affect their job performance. Additionally, a Gallup poll revealed that burnout is responsible for 23% of unplanned absences, and employees who feel burned out are 2.6 times more likely to actively seek a new job.
Despite these figures, many organizations are still under‐equipped to address mental health in the workplace. Stigma remains a significant barrier, with 67% of workers stating they feel uncomfortable discussing mental health issues at work, according to a Mind Share Partners study.
Your team has been appointed by a large banking organization to consult on employees’ mental health concerns and implement strategies that will be fruitful in the next 5‐10 years. Recently, the company has noticed an increase in absenteeism and decreased productivity among several employees, some of whom have expressed feeling overwhelmed, stressed, or burned out. An employee satisfaction survey also revealed that 40% of the workforce reported experiencing symptoms of anxiety or depression in the past year.
The company has a health insurance plan that covers mental health services but lacks any specific mental health support programs or policies. The CEO is concerned about the long‐term impact on employee morale, productivity, and retention but is unsure of the best approach to take. They have asked you to develop a strategy to address mental health issues in the workplace.
>> Case Question
Identify key challenges related to mental health at the workplace and high stress industries like banking. What are the consequences of not addressing these issues for both employees and the organization?
Develop a comprehensive mental health strategy for the organization that is both effective and sustainable. Your strategy should include policies for support, resources and programs, strategies to reduce stigma, and role of leadership.
Develop an implementation plan for the strategy considering key stakeholders — employees, managers, human resources, and leadership. Discuss obstacles and resistance from any stakeholder.
Your strategy should include methods to measure the effectiveness of the organization’s initiatives. How would you determine the impact of the strategy on both employees’ well‐being and organizational performance?
>> Judges
Hanif (Adam) Ahmad | Community Reinvestment Act Officer — Barclays US Consumer Bank
Pat Chilson | Vice President, Culture & Engagement — Barclays US Consumer Bank
Keith Merritt | Director, Head of First Line of Defense Controls for Rigour Fraud Analytics, Strategy & Tech for Corporate, Cards & Payments — Barclays
Carleigh Strange | Graduate Analyst, Airlines Partnership Department — Barclays
Andi Williams | Director of Existing Customer Strategy, US Partnerships — Barclays
Hanif (Adam) Ahmad
Adam Ahmad is the Community Reinvestment Act (CRA) Officer at Barclays US Consumer Bank in Wilmington. Ahmad has risen through the ranks at some of the financial industry’s biggest names — utilizing his background in real estate and control as well as his passion for the surrounding community — to reach his current position with Barclays. As CRA Officer, Ahmad takes lead on Barclays’ commitment to return a share of its capital back into the community in which it operates. He is responsible for identifying opportunities for capital investment and working with business owners, nonprofits and real estate developers to determine how Barclays can best help each organization be successful in their ventures. He currently oversees a $250M portfolio of loans and investments. Ahmad joined Barclays in 2013 as a Partnership Control Lead (CCO), looking at the processes involved in various business ventures and putting controls in place to ensure the company stayed protected throughout new product launches and initiatives. Prior to Barclays, he worked in real estate at JPMorgan Chase and as the Senior Risk and Control Analyst at Bank of America. During these past positions, he honed his forecasting skill as well as his ability to identify and mitigate reputational risk, both of which are necessary in his current role.
Pat Chilson
Pat Chilson currently holds the role of Vice President, Culture & Engagement. In this role, he is responsible for working with the business areas within the US Consumer Bank to develop a culture that the colleagues of Barclays can thrive and be fully engaged. In addition, Chilson is responsible for running the Early Careers intern and graduate programs within Barclays US Consumer Bank. Prior to his current role, he held various roles within Human Resources, having an opportunity to work in New York City and London. Overall, he has more than 25 years of experience in the consumer finance industry and prior to Barclays he held roles with JPMorgan Chase in Human Resources and Randstad Technical Services, where he started his career as a recruiter. Chilson graduated from Ursinus College with a B.A. in Politics and holds an MBA from Penn State.
Keith Merritt
Keith Merritt is a leader with extensive risk and control background within the financial industry across various Lines of Defense with over 25 years of experience. Merritt joined Barclays in April 2014 and has led various risk and control efforts to help ensure the bank operates within risk appetite, specifically instituting the US Risk Control Self Assessment (RCSA) Program, leading the US Operating in Control Program for Front Office, and driving First Line of Defense exam engagement activities within the U.S. during Second/Third Lines of Defense
and Regulatory reviews. Merritt currently heads the Controls Fraud Analytics, Strategy & Tech team for Corporate, Cards, & Payments to help ensure sufficient controls are in place to timely prevent and detect fraud and minimize losses. Merritt has a passion for sharing insights/learnings and giving back to others. This is evidenced by his ongoing involvement in Barclays’ U.S. Business Acumen series as an instructor for “Operating in Control” since 2015. Additionally, he co-leads the membership pillar of the Black Professional Resource Group at Barclays and has participated in various “Sound on Series” panel discussions within the Wilmington office. He previously was an Audit Manager at JPMorgan Chase and Bank of America. He has an MBA in Organizational Leadership and is a Certified Public Accountant (CPA) and Certified Anti-Money Laundering Specialist (CAMS).
Carleigh Strange
Carleigh Strange began her journey at Barclays in June 2023 as an intern where she was introduced to the credit card and banking industry in the Airlines Partnership department. In that role, Strange was engaged on the portfolio side providing a significant impact with the development of a competitive model to further analyze competitors’ marketing strategies across the airlines landscape. She returned to Barclays and the Airlines Partnership department in July 2024 as a Graduate Analyst where she currently focuses on acquisitions and portfolio management. Strange recently graduated from the University of Delaware where she studied Finance and Marketing. She also had the opportunity to study abroad at The American University of Greece in Agia Paraskevi, Greece. In addition, Strange served as the Vice President of University of Delaware’s Diversity, Equity, and Inclusion Group for The Women’s Network.
Andi Williams
Andi Williams is a Director of Existing Customer Strategy, supporting American Airlines within the US Partnerships business at Barclays. Williams’ previous roles at Barclays included serving as Head of Airlines Marketing Strategy, leading the bank’s largest deconversion effort within the retail space, and managing Marketing and Acquisitions strategy for a Fortune 100 Top 10 Retail partner. With over 18 years in the Financial Services industry, Williams’ experience spans partner management, product development, research and competitive intelligence, marketing, and customer experience. Williams has a strong attention to detail and customer-centric focus, and is an empathic leader, skilled at leading cross-functional-teams driving collaboration and building consensus. Williams is a member of the Black Professionals Resource Group (BPRG) Leadership team and Barclays’ Women’s Initiative Network (WIN), which both support an inclusive and empowering work environment at Barclays. She has also served as a mentor in the Serviam Academy Market Day program as well as with the Lerner School of Business at the University of Delaware. Williams obtained a BS in Business Administration, majoring in Marketing and Finance, from the University of Delaware, and an MBA from Rutgers University, with concentrations in International Business and Marketing.
The College of Business would like to sincerely thank you for your continued support of our students! Your contributions made DEEP Day possible.
Driving Diversity Through Education
Building a skilled, diverse workforce is key to championing equity in education.
We’re proud to support local educational institutions like Delaware State University, providing scholarships and curriculum development to shape a future where every student thrives.
Power Up Your Future
At Delmarva Power, we’re on a mission to power a cleaner and brighter future for our customers and communities. As a community partner and energy provider in Delaware and the Eastern Shore for more than 100 years, we are leading the transition to a resilient, cleaner energy future. Every day, we’re advancing our infrastructure and technology, and investing in our communities by partnering with local nonprofits and proactively training the next generation of the utility workforce.
Our partnership with Delaware State University offers programming and financial support that expands educational opportunities for students, and internship opportunities that help bolster Delmarva Power’s talent pipeline.
CAREERS AVAILABLE AT DELMARVA POWER:
• Communications
• Community Engagement
• Customer Operations
• Electric & Gas Operations
• Finance
• Government Relations
• Human Resources
• IT
• Legal
Delmarva Power & DSU Programming:
• Project & Construction Management
• Support Services
• Technical Services
• Transmission & Substation
We know that Delmarva Power is a great place to work, and we’re proud to partner with DSU to invest in the leaders of tomorrow and our future workforce. Through our robust “Power Scholars” scholarship program, five rising sophomores were awarded full scholarships and have the opportunity to work closely with Delmarva Power leaders through mentorship and job immersion experiences. This summer, we also welcomed ten DSU summer interns to the organization. Through hands-on professional development training, mock interviews, and networking events our Power Scholars and summer interns have the tools and resources needed to prepare them for a potential career in the energy industry.
For the past 30 years, our annual Delmarva Power Golf Scholarship Classic has also provided more than $100,000 per year over the past three years to DSU and other local universities and community colleges. As we expand career and education opportunities in the communities we proudly call home, we take a step closer to a more equitable energy workforce – one that is reflective of the diverse communities we serve.
Our Power Scholars proudly don the Delmarva Power logo on gear and apparel throughout the semester, but have you seen us around your campus?
We opened the Renewable Energy Education Center (REEC) on DSU’s campus in 2017 to advance Delaware’s goal of getting 25-percent of its electricity from renewable sources by 2025. The REEC was also instrumental in Delmarva Power and DSU launching a new American Association of Blacks in Energy (AABE) chapter in 2018, serving as a space to facilitate chapter meetings.
Delmarva Power Scholarship Award Winner
Justin Tolbert, Class of 2026
Major: Computer Science
Hometown: Smyrna, Delaware
“I am forever grateful for the scholarship from Delmarva Power and the amazing opportunities I have been given. I am able to achieve my goals, inspire others around me, and learn without worry because of my scholarship.”
A few other places you might see us around campus:
• Solar benches and charging stations outside the Jason Library and Science Center
• Electric golf carts to transport DSU leadership and guests around the university
What science can do
Next generation therapeutics
Advancements in biotechnology have expanded our toolkit of drug modalities. This provides an opportunity to design therapeutics for disease mechanisms previously considered difficult, if not impossible, to target and enables our scientists to pioneer new approaches to drug discovery.
The Delaware Executive Exchange Program at Delaware State University
Our next generation
The Capital One Students & Grads Programs have plenty of opportunity to go around.
Whether you recently graduated, will graduate soon or are a post-grad student there are plenty of opportunities for you to begin your career with Capital One .
Early Engagement
Starting your first year in college, gain access to early mentorship and development opportunities plus support and advice from our associates Internship Programs
These 10 week, paid internships provide undergraduates with great exposure to prepare you for your career Full-time Programs
Two-year rotational programs for undergraduates, expose you to different teams and help you launch your career Graduate Programs
Full-time and internship programs for MBA, master’s and PHD students that help you develop and grow your skills
Discover
EOE: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/veteran
Be a part of The New Equation. Ready to apply?
For most of our roles, we recruit on a rolling basis. Available locations will close as offers are accepted.
Apply as soon as possible. More information regardng application deadlines can be found here: pwc.to/usapplication-deadlines
Chat with your recruiter!
Carlene Williams-Poles carlene.a.williams@pwc.com
your experiences. Make your mark. Be a part of The New Equation.
Now open for applications! Explore our Student experiences
Destination CPA
Open to sophomores in a 4-year degree program or juniors in a fiveyear degree program. Learn more: pwc.com/destinationcpa
While Your Work
Learn while you earn! Apply to receive a tuition-paid, masters degree while working part time at PwC. Learn more: pwc.com/us/en/careers/while-youwork.html
Advance Internship
Open to juniors in a 4-year degree program or seniors in a five-year degree program Learn more: pwc.com/advance
Looking for additional opportunities?
Explore our career areas
Discover which PwC groups may align with your educational background, skills and experience and career interests. Visit pwc.to/segmentinfo
Take our interactive quiz
Our student programs quiz will help you to find available experiences based on your academic plans. Learn more at pwc.to/programsquiz
Attend a national event
Experience the firm from the inside out! View our calendar of upcoming interactive events and RSVP today! Visit pwc.to/entrylevelevents
Join our Talent Community
Stay connected with PwC and learn about upcoming events during the spring semester! Join us pwc.com/getstarted
The WSFS CARES Foundation sees every chance to support a local nonprofit as an
WHAT MAKES YOU UNIQUE MAKES US BETTER
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. Explore #LifeAtBNY careers today!
bny.com/careers
