When I graduated from The Ohio State University with my dental hygiene diploma in 1974, I had no idea that I was destined to be known as an entrepreneur. However, my theory is that all women are entrepreneurs. Think about how many things you organize and manage every day for yourself and everyone around you. Webster’s definition of an entrepreneur: A person who organizes and manages any enterprise. As a woman with a toe dipped in dentistry in any capacity, you are welcome and encouraged to join us!
As an entrepreneurial woman, I’ve learned that embracing change and growth is crucial for reaching new heights. Sarah’s journey teaches us to live fully in the present, value our worth, and find strength in the pillars of grit, gratitude, and grace. This path isn’t just about achieving success; it’s about thriving, inspiring others, and continually seeking new summits.
Her story will resonate with all women reading this edition of DeW Life. We are placed on this earth for a purpose, on purpose, and together, as a community of women in dentistry, we can reach higher summits than we ever thought possible.
In a similar vein, Marla Merritt shares a deeply intimate story of trials, tribulations, and triumphs. From heartbreak to healing, her personal experience is a reminder to all about God’s grace and how he guides you through the valleys and peaks of life.
Dr. Maggie Augustyn writes about diving into the unknown of entrepreneurship. She reveals the fears that emerge on the path less taken, further emphasizing the innate bravery of female entrepreneurs. Speaking of “PATH,” Karese Laguerre shares a clever acronym to help design a fulfilling entrepreneurial journey. It’s one she uses to establish an important balance between work and life.
While every journey through entrepreneurship and dentistry varies greatly, the shared threads between our experiences are a testament to the strength of our community and tenacity. Dr. Suzanne Ebert’s journey in dentistry is strengthened by dedication, embracing transitions, and a reliance on mentorship. And embracing self-reflection is a similarity that crops up for both Danielle Avila and Lauren Bettencourt’s respective stories.
The theme of this issue is clear – that women in dentistry and entrepreneurship possess shared traits of tenacity, determination, passion, camaraderie, and community. In fact, Dr. Lauren Yasuda Rainy knows this better than anyone. It’s why her article calls out the truth hidden in plain sight – that women in dentistry isn’t a new phenomenon, it is that women are hearing the call to step up to leadership roles within the industry that’s shaking things up.
Please read all the beautiful articles and the DeW Dishes, featuring Sherrine Washington, Sheena Hinson, and Lori Bulloch, written for you by your DeW sisters to climb your summit with the support and love you crave and deserve.
Summer 2024
DeWers
6 Embracing the CLIMB: Grit, Gratitude, and Grace on Your Journey to the Next Summit
Sarah Cottingham
14 Women in Dentistry: That’s nothing new. It’s women in leadership within dentistry that is Dr. Lauren Yasuda Rainey
20 Overcoming fear and the unknown in Entrepreneurship
Dr. Maggie Augustyn
22 Embracing the Beauty of Life’s Journey: A Call to Self-Reflection
Danielle Avila and Laura Bettencourt
Resilience
26 The Unapologetic PATH: Designing a Fulfilling Entrepreneurial Journey
Karese Laguerre 30 The Day that Changed Everything
Marla Merritt
36 My Journey Through Dentistry: A Story of Dedication, Transition, and Mentorship
Dr. Suzanne Ebert
EMBRACING THE CLIMB: GRIT, GRATITUDE, AND GRACE ON YOUR JOURNEY TO THE NEXT SUMMIT
In the perpetual ebb and flow of life, embracing change is not merely an option; it is a necessity. For entrepreneurial women, the path to the next pinnacle is not always easy. It involves recognizing that growth is a constant and that success is a journey rather than a destination. If we are not growing, we are declining. This involves recognizing that life is about taking in the NOW, finding joy in the every day, and embracing a “get to” mindset. It means savoring every last drop of the present. Living your best life means doing what you do with all of you, not just a part of you. It means showing up every day with your entire, perfect self, not hiding parts of who you are. This complete package is what got you here, and it is what you bring to the table every day. Today, I celebrate you and me, the you and me that worked hard to be where we are, despite the challenges and obstacles; we are here.
Knowing that true fulfillment comes from aligning your actions with your deepest values, maintaining resilience in the face of challenges, and putting yourself in a supportive community is something that I wish I had learned much earlier in this trek that we call life. If the community you find yourself in doesn’t support you, find the one that does. We must run toward this with all the passion and urgency of saving a loved one from a burning building. The life you are building, creating, and saving is your own. It also means surrounding yourself with people who will tell you the truth when you need to hear it. Never settle, never doubt, and never think you are less than. Without growth and adaptation, we risk falling behind, merely surviving instead of truly thriving.
We all think we have time; the question I ask you to ponder is, “Says who?” Who has guaranteed you time? The
By Sarah Cottingham
constant is change, the variable is time, and the life you must live is yours NOW. The NOW is your future past; when I heard that referenced recently, I stopped and sat with that; what a concept to ponder, my future past… What am I doing with my now? Does it have all of the components of what I want to look back at and be able to celebrate? Am I living a NOW that I will be proud of? Shaping it in a way that leaves no regrets, a true legacy of purpose and service? Living your best life means dreaming big, working hard, doing the right thing at the right time, and never looking back. That is my NOW.
PEAKS AND VALLEYS: NAVIGATING THE ENTREPRENEURIAL JOURNEY
In this journey, we hit peaks, milestones, brick walls, and encounter ledges that we peer over, wondering if we will tumble. We are periodically reminded how precious these moments of LIFE are when a loved one tackles a long battle just to have more moments, or when you experience someone losing a family member. Recently, I was stopped in my tracks by these two situations, and I halted, stopped, and stepped to the side to breathe and reflect.
Take a moment to pause and take in your life, right now. Yes, right NOW. Close your eyes and breathe it in, breathe from your belly, and settle into the delicious beauty of your life. I know the quality of the women who read this magazine; I know I am in good company. You are brilliant, you are a warrior, you are beautiful, and you are magnificently blessed in all areas of your life. It is time to appreciate it all and ask, ‘What’s next?’ What is the next massive mountain of joy and expansion I welcome in?
Because we are creators, we are generators, and we are unstoppable.
From my vast experiences as a mother, a hygienist, a business owner, a wife, a single woman, an engaged woman, and now an intentionally single woman, a COO, a coach, and co-host of transformative training programs–I’ve learned the importance of pivoting and climbing to the next pinnacle. The dynamic landscape of entrepreneurship and living a joyous, expansive life demands continuous evolution and resilience. It’s about embracing challenges, learning from every experience, and constantly focusing on the life you want to live, not the life you think you have to live. I am living proof that you can have whatever you want; you just need to know you are worthy of it and GO FOR IT.
STAYING OPEN TO POSSIBILITIES: GRATITUDE FOR THE OPPORTUNITY
Transitioning from one professional peak to another involves leveraging past experiences and embracing new learning curves. Whether it’s mastering the intricacies of dental practice management or guiding clients through personal development, each step is a building block
toward your next achievement.
The belief that “we can have whatever we want as long as we stay open to the possibilities” is foundational for growth, my growth. This mindset is crucial when balancing multiple ventures, including my partnership with Jonathan Bonanno in hosting transformational intensive training programs. Our next event, “Serving the Servant,” scheduled for October in Scottsdale, Arizona, exemplifies this approach and is designed to profoundly impact and enhance the lives of its attendees. These experiences reinforce the importance of remaining receptive to new ideas and collaborations, which can lead to unexpected and rewarding paths.
This venture has taught me the power of synergy between diverse business activities and the importance of creating spaces where people can learn, grow, and transform together. It’s a testament to the fact that with the right mindset, we can manage multiple responsibilities and still find time to innovate, inspire, and serve.
Just as a climber faces different terrains and climates, so, too, do we encounter varied challenges and opportunities in our careers. As the newly appointed Chief Operating Officer at Dental Design Studio, I’ve scaled new professional heights, applying lessons from each stage of the ascent, turning each new ledge into a vantage point for future climbs.
THE POWER OF DAILY RITUAL
Incorporating daily rituals such as reading, journaling, cold plunging, red light therapy, and strategic planning into my routine is vital. These activities not only support mental wellness and personal growth, they also enhance my professional effectiveness. Journaling helps clarify my thoughts and refine my strategies, ensuring each day aligns with my desire to live a productive, fulfilled, and joyful life.
Engaging in daily rituals of preparation—such as reading for new knowledge, journaling to reflect on the day’s lessons, and planning the next steps—equips us with the tools necessary for a successful ascent. These practices fortify our resolve and sharpen our skills, ensuring we are always ready to tackle the next part of the climb.
SELF-WORTH AND PURSUIT OF DESIRES
Recognizing your value is critical when pushing boundaries and taking on new challenges. My journey through various leadership roles has reinforced the belief that I am worthy of every opportunity and capable of
making significant impact. This self-assurance drives my pursuit of ambitious goals, whether in dental healthcare, business coaching, business operations, or event hosting.
No entrepreneur succeeds in isolation. Building a robust network of peers, mentors, and collaborators can provide not only support but also diverse insights and opportunities. It is important to engage actively with communities of like-minded individuals. Such networks can be invaluable, providing encouragement during challenging times and celebrating with you during your successes.
As you achieve each pinnacle, it’s vital to set new goals. Vision setting isn’t just about reaching career milestones but also about personal fulfillment and contributing to the community. Each goal achieved lays the groundwork for the next, creating a continuous path of growth and accomplishment.
VALUING ONESELF: CONFIDENCE IN THE CLIMB
Valuing oneself is not about arrogance; it is about recognizing your intrinsic worth and the unique contributions you bring to the table. It involves believing in your abilities and having the confidence to pursue your goals with determination. This self-assurance not only drives personal success but also inspires those around you to strive for their own excellence.
Self-care has often been overlooked in my pursuits, but it is essential for long-term sustainability. It involves taking the time to rest, recharge, and reflect. Whether through meditation, exercise, or spending time with loved ones, self-care practices help us maintain our stamina and resilience, ensuring that we can continue climbing toward what life has in store for us next.
There are times when my reset may look like work to others, but I find joy in digging in the dirt and planting things, walking barefoot in my yard. A hot and sweaty afternoon in my own space has been the birthplace of many new ventures and insights. Whether your reset place is on a mountain, on a beach, or in a bookstore—do it and do it often. It is the key to unlocking the next level.
In a world that is constantly evolving, continuous learning is crucial. It allows us to stay ahead of the curve and be prepared for new challenges and opportunities. By committing to lifelong learning, as I saw one of my mentors, Dale Ring, live up to it until the very end, I will always be in that pursuit.
It is by the grace of God that I am here and climbing. Reaching one summit is an achievement, but the true
climber always looks to the next peak. Setting new goals is about pushing our limits and expanding our view from each new vantage point. This vision for ongoing ascents drives us to keep climbing, no matter the challenges.
GRIT, GRATITUDE, AND GRACE: THE PILLARS OF THE CLIMB
The journey to the summit is not just about physical endurance but also about embodying grit, gratitude, and grace. These three pillars are so essential that I had them tattooed on my arm as a constant reminder of their importance. They are also the title of the book I am writing, a project that symbolizes my commitment to turning dreams into reality.
Grit is the relentless drive and perseverance to keep moving forward, no matter the obstacles. It is the inner strength that fuels our climb and pushes us to continue even when the path is steep and treacherous.
Gratitude is the acknowledgment of the journey and the people who support us along the way. It is the appreciation of the small victories and the lessons learned from each step, creating a positive mindset and a deeper connection to our purpose.
Grace is the blessing bestowed by God, the universal power that fuels your ability to serve others and generate a lasting impact. It is the recognition that while we strive for the summit, we do so with integrity and compassion, supporting others on their journeys as well.
As you face your next mountain, remain steadfast in knowing that you are worthy. You are the bedrock of your own foundation for an empire and life as large and expansive as you can dream it to be. You are surrounded by those who will cheer you on, celebrate you, and prop you up when you are exhausted and think you have nothing left. What is your next pinnacle? How can I help you climb? I am excited to see you celebrate your mountaintop.
About Sarah Cottingham
Sarah Cottingham is a proud mom of two entrepreneurial young men, an avid hiking enthusiast, and a cold plunge diehard. A unique badass entrepreneur and dog mom, she consults across industries, believing that people who grow, grow businesses. As the COO of Dental Design Studios and owner of Incito Enterprises, she champions personal and organizational growth. Co-host of “Serving the Servant” weekends, Sarah inspires and transforms, changing the planet one person at a time. A lifelong learner, door opener, and change maker.
LORI BULLOCH, RDH, RYT-200
Dental Hygienist, Yoga Instructor, Natural Health Educator, Editor, Entrepreneur
Facebook: Lori Bulloch solutions
WHO HAS BEEN THE MOST INFLUENTIAL WOMAN IN YOUR LIFE?
My Mom
HOW DO YOU MEASURE YOUR SUCCESS?
When I feel aligned with my purpose on earth, that’s success!
WHAT OBSTACLES HAVE YOU OVERCOME IN YOUR CAREER?
Musculoskeletal disorders as a hygienist, and self-limiting mindset as an entrepreneur.
WHAT DO YOU DO TO TURN AROUND A BAD DAY?
Lay on my bed to pray, breathe, or eat a salad in the sunshine.
WHAT IS YOUR GUILTY PLEASURE?
Getting 9 hours of sleep … except I don’t feel guilty about it!
WHAT ADVICE DO YOU HAVE FOR THE NEW PERSON IN YOUR OFFICE?
Be YOU. Our team needs your unique perspectives, talents, and strengths.
WHAT “DEW” LEADERS DO?
Lead with kindness. Value relationships. Find ways to lift others up.
WHAT IS YOUR FAVORITE INDOOR/OUTDOOR ACTIVITY?
Touching trees
THEY ARE PLAYING YOUR THEME SONG AS YOU WALK ON STAGE. NAME THAT TUNE!
“Try Everything” by Shakira
WHAT IS YOUR DREAM VACATION?
Exploring new places in nature with my family
WHAT DOES BALANCE LOOK LIKE?
Feeling rested, being productive, taking healthy breaks, holding space for service, and connecting deeply with the person or people I’m with.
WHAT IS THE BEST GIFT YOU EVER RECEIVED?
Motherhood.
WHAT IS THE BEST GIFT YOU EVER GAVE?
Showing up for my husband and children.
WHAT IS YOUR MOTTO?
I can do all things through Christ.
SHEENA HINSON, RDH
Philips Sr. Marketing Manager & Global Pro. Education & KOL Leader
www.linkedin.com/in/sheenahinsonrdh
WHAT IS THE BEST PART OF YOUR JOB?
Building bridges fuels my soul. The best part of my job is seeing how collaboration drives growth and, even more, being able to help enable it. When individuals bring together their unique strengths and talents, the resulting synergy is truly powerful.
WHO HAS BEEN THE MOST INFLUENTIAL WOMAN IN YOUR LIFE?
The most influential woman in my life is the one I aspire to be for my daughter. I aim to embody strength, compassion, and integrity. Authenticity is key, even if it means being vulnerable. My goal is to inspire her and others to pursue their dreams and make a positive impact. And let’s be real–sometimes the best lessons come from laughing at my own mishaps and showing her that it’s ok to not have it all figured out.
HOW DO YOU MEASURE YOUR SUCCESS?
Simply put: better than yesterday. I believe in constant & never-ending improvement, but we must celebrate the small wins–those little sparks of joy. One of my favorite books, Atomic Habits, emphasizes incremental progress. Life’s roller coaster has highs, lows, and the occasional “why did I get on this ride?” moment, but it’s essential to appreciate the journey and find the win in each step.
WHAT OBSTACLES HAVE YOU OVERCOME IN YOUR CAREER?
I’ve faced self-doubt and imposter syndrome, often being underestimated and being labeled as “just a hygienist.” It’s fun to see the surprise when I mention things like “profitability” and EBITDA and demonstrate my business acumen. These experiences have pushed me to continually strive for improvement and tackle challenges head-on. And, let’s be honest, a good sense of humor has been invaluable for navigating these challenges and keeping things in perspective.
WHAT DO YOU DO TO TURN AROUND A BAD DAY?
Find a DeW! Professional life is like a roller coaster with inevitable downhill moments. The key is to surround yourself with people who will not only challenge you when needed but also remind you that the next hilltop is coming. Perspective goes a long way. Sometimes, just laughing at the absurdity of the situation can be the best remedy.
WHAT IS YOUR GUILTY PLEASURE?
I loveeee my luxury items, thrift shopping is my guilty pleasure. The thrill of the hunt and the satisfaction of finding a great deal give me a dopamine rush. I get a spark of joy every time I see one of these finds in my home or get a compliment when I wear one out. Overall, it's really exciting to envision new life for something once discarded.
WHAT ADVICE DO YOU HAVE FOR THE NEW PERSON IN YOUR OFFICE?
Ask all the questions you can think of. Focus just as much time on being proactive as reactive. If you balance this effort, over time you will solve problems not only for yourself but also for others. Keep an open mind. No one owns the marketing on great ideas. Lastly, keep a sense of humor – it helps keep things in perspective and makes the journey more enjoyable.
WHAT “DEW’ LEADERS DO?
Leaders uplift and enable others. They create an environment where everyone feels valued and empowered to do their best. They encourage collaboration, provide support, and drive positive change. A true leader inspires confidence and trust, paving the way for collective achievement alongside personal professional development.
SHERRINE WASHINGTON, MSW
CEO of Real Talk Selling and Craving ZEN www.realtalkselling.com | www.cravingzen.com
WHAT IS THE BEST PART OF YOUR JOB?
I love training dentists and their teams in person on how to close cases in a way that feels good in the soul–no pushiness required. I also love facilitating walking meditation on the labyrinth at dental conferences. It’s pure magic to witness dental professionals quiet their minds, release, and let go of what no longer serves them.
WHO HAS BEEN THE MOST INFLUENTIAL WOMAN IN YOUR LIFE?
My business coach, Margie.
HOW DO YOU MEASURE YOUR SUCCESS?
Success is having the freedom to work when I want and the ability to take time off whenever I am ready, without stressing about money.
WHAT OBSTACLES HAVE YOU OVERCOME IN YOUR CAREER?
In 2016, I contracted Lyme disease. Lyme attacked my entire body forcing me to go out on disability to heal. It’s nothing short of a miracle that I am doing all that I am doing today and running a successful business. God is good!
WHAT DO YOU DO TO TURN AROUND A BAD DAY?
I turn everything over to God and trust that he will handle ALL of my needs.
WHAT IS YOUR GUILTY PLEASURE?
Going on pilgrimage. I went on pilgrimage to Chartres, France last year and I will be meeting a group of pilgrims in July 2024 in Ireland.
WHAT ADVICE DO YOU HAVE FOR THE NEW PERSON IN YOUR OFFICE?
If you work hard, you will be able to play hard too.
WHAT “DEW’ LEADERS DO?
You are willing to help without expecting anything in return. You must always be willing to love on whoever needs to be loved on.
WHAT IS YOUR FAVORITE INDOOR/OUTDOOR ACTIVITY?
I love to walk the labyrinth and train others on how to incorporate this amazing contemplative practice into their lives.
WHAT FAMOUS PERSON LIVING OR DEAD WOULD YOU LIKE TO HAVE LUNCH WITH AND WHAT WOULD YOU ASK THEM?
Mother Teresa – I would love to know what she enjoyed doing when she wasn’t busy saving the world.
THEY ARE PLAYING YOUR THEME SONG AS YOU WALK ON STAGE. NAME THAT TUNE!
One of my rap songs–either Run It Up or Closing Cases Paid in Full Let’s Go!
WHAT IS YOUR DREAM VACATION?
Tahiti and New Zealand with my hubby Moses.
WOMEN IN DENTISTRY:
THAT’S NOTHING NEW. IT’S WOMEN IN LEADERSHIP WITHIN DENTISTRY THAT IS.
By Dr. Lauren Yasuda Rainey
Ipursued a career in dentistry for a myriad of reasons - but mostly because it held the promise of a life of options. The elusive work-life balance unicorn where I could have it all. Balance was no stranger to me - I had been a lifelong classically trained ballet dancer well into my high school years. Balance, on and off stage, in and out of rehearsals, academically and recreationally, somehow there was a time for all of it. Even though I hung up the pointe shoes for good before college, I still found time to dance through college and pursued the combination of martial arts and music through taiko drumming in dental school, residency, and beyond.
However, my life balance came to a screeching halt after purchasing a dental practice in 2016.
In the studio, the ballet mistress or the more advanced dancers were the leaders to follow. In the sim lab, the stone models provided the proper shape to follow for ideal prep design. In practice ownership, though, I was suddenly the point person for all things clinical, HR, payroll & compliance. Yes, I had held leadership positions along the way - and yes, I was involved in organized dentistry at a local level, but the sheer number of decisions I was suddenly accountable for was daunting. That combined with being a young parent, faced with the responsibilities of caring for another person’s life
and development–double daunting. It was time to find someone to look up to for guidance.
My career thus far has always had an educational tilt. As a resident, we helped teach D3 and D4 students, and as a young dentist, I went back to teach first and thirdyear students at the Dugoni School of Dentistry, my alma mater. In 2016, after signing on the line to get the keys to the practice, I was still teaching one day a week. Each Wednesday, when I walked in the doors of the dental school building, I was surrounded by people who knew more “stuff” than I did. What better way to find the answers to all the decisions I was suddenly faced with? Over time, the circle of educators I befriended grew. However, when looking around, most of that circle were men. I am so grateful for their wisdom and willingness to mentor me, but where were the people who looked like me and understood some of the unique challenges of being a woman small-business owner?
Dentistry is a very female-centered profession. Most people one encounters in a dental office are women. Approximately 97% of dental front office personnel are women1. The American Dental Hygienists Association estimates 98% of hygienists are women. 94% of dental assistants and team members are women1. So why did I feel like I did not have women to look up to? Because
the women at the top - women in leadership, women as educational chairpeople, women practice owners, are still very much in the minority.
When we say women in dentistry are new - I have to pause. That undermines how we talk about “dentistry.”
Those “women in dentistry” headlines mean women owners, or women doctors, or women in leadership within dentistry. The actual practice of dentistry itself is almost entirely held up by working women, so when we say that having so many women in dentistry is new, it erases the contributions of all the supporting players that have built this profession to support women doctors, women smallbusiness owners, and women leaders. If you have ever worked in clinical dentistry, you know it’s entirely a team effort. The schedule does not get filled magically, the instruments do not clean themselves, and let’s face itthe patients are in the chair multiple times a year for their teeth to feel clean, not to know that their radiographic exam is clear or support a woman-owned small business!
After the dust settled in taking over a practice, it became clear to me that I needed owner mentors to lean on. I found that with some fellow educators, but what was missing were the people who had done this before and who understood me without having to explain every piece. Sure enough, bit by bit, I found them: the women owners, the women leaders, the women who walked my walk
before and beside me. Three of them, noted below, have had a direct impact on the trajectory of my career and on women in leadership within dentistry.
First, I stumbled into the Mommy Dentists in Business Facebook group run by the inimitable Dr. Grace Yum. Through that group, I joined a smaller group of regional mom dentists and an even smaller subset of mom dentist educators. In the last two years, I have been teaching mom dentists, specifically, hands-on and lecture courses on direct composite restorative techniques. It has been an amazing niche that gives me great satisfaction. I am in awe of the relationships and connections I have made teaching and mentoring these women.
Then, I applied to and was accepted into the 2023 Guiding Leaders program at Glidewell Dental Laboratories, whose CEO is an effectual leader in the dental industry, Stephenie Goddard. 25 dental professional women are selected annually to participate in their six-month leadership development program spearheaded and curated by Stephenie and her team. The cohort pulls women dental providers from the East Coast to the West, ranging in experience from the first years out of school until providers looking at retirement. The joining thread is that these women are looking to become more effective leaders within their practices and their communities. The clinical aspects of dentistry were touched upon, but
the primary focus of the program is on mindset growth, leadership, and communication development.
Due to the diverse nature of the participants, the learning did not stop when the lectures were over. Continuous small group webinars, regional mentorship groups, and meet-ups at dental meetings have cropped up. As supportive as my female dental team members are, there is something exhilarating about surrounding yourself with like-minded, growth-mindset leaders who are also women.
Finally, I was recently invited to participate in a fellowship symposium at one of the world’s largest dental manufacturing organizations. For the first time since 2013, this manufacturer invited participants from the US. It was an honor to be invited by dynamic industry leader, Nicole Russell, the North American Director for Public Relations at VOCO America. She has over two decades of dental industry experience and continues to be one of the few long-standing women at this level of leadership in corporate dental organizations in the US.
The single most empowering fact was that each of the four presenters selected from North America were women dentists. In a room of 70 doctors from 29 countries, only 16 were women, and 9 of us presented our clinical work. In a world where continuing education is primarily taught by male providers, dental school and national dental leadership are still predominantly male; I
notice statistics like this at each meeting I attend2. While many women are frequently in the audiences of these meetings and symposia, given the sheer number of women team members within dentistry, I am heartened that the numbers of women presenters and moderators are growing, and I am simultaneously bolstered by the talent these presenters bring to the forefront of dentistry. With more women at the helm, in the board rooms, and on the podium, I remain hopeful that there is equity in leadership also coming down the pike.
The American Dental Association Health Policy Institute, in their 2023-2024 report, exhibits a five-year trend since 2019, showing the majority of students entering dental school are women3. My sincere hope is with that shift in demographics, our profession will move from a
female-supported industry to an equitably-led profession. Dentistry is a complex and dynamic profession, one that deserves to be led by voices all across the gender spectrum. Women in dentistry is not necessarily something noteworthy, but women leaders on the industry side, as well as in the clinical arena, are holding that door open for the rising tide of young women dental professionals coming into their own within our great profession.
2- Campus G, Maclennan A, von Hoyningen-Huene J, Wolf TG; FDI Section Women Dentists Worldwide Collaboration Group; Aerden M, Benyahya I, Bonaventura J, Brolese ELK, Linton JL, Gogilashvili K, Marron-Tarrazi I, Ilhan D, Iwasaki M, Grzech-Lesniak K, Perlea P, Thabet N. The Presence of Women in the Dental Profession: A Global Survey. Int Dent J. 2024 Feb;74(1):110-118. doi: 10.1016/j. identj.2023.07.010. Epub 2023 Sep 24. PMID: 37748962; PMCID: PMC10865874.
3- American Dental Association, Health Policy Institute, Commission on Dental Accreditation Surveys of Dental Education. Accessed June 8, 2024.
About the author:
Dr. Lauren Yasuda Rainey is a general dentist and dental educator with prior faculty appointments at the University of the Pacific Dugoni School of Dentistry and is on the education team at Bioclear Matrix Systems. Dr. Rainey is a Speaker’s Bureau member at Catapult Education, an innovative group that provides high-quality dental education. Her practice interests include the use of injection molded composites as an alternative to veneers and crowns in the greater Seattle, WA area. instagram: @raineydds website: www.laurenrainey.com educational offerings: https://www.catapulteducation.com/blog/ laurenyasudarainey
November 14-16, 2024
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OVERCOMING FEAR AND THE UNKNOWN IN ENTREPRENEURSHIP
Isometimes work at my desk, drafting out a plan for the next year, tweaking my vision, my self-appointed purpose, and I’m paralyzed in fear. I’m also afraid of being too still, of only waiting for the future to envelop me. I sit afraid of dreaming too big, of thinking too audaciously. I sit afraid of wanting too much. I have practiced clinical dentistry for almost 20 years. I could choose days without fear. I could choose smooth sailing while attending to my well-practiced craft. I could choose days with little heart rate elevation, though also ones that don’t bring a high that learning a new skill begets. Something within me was driving me to move outside of all that I’d known. It’s driving me into fear, into discomfort. Yes, I’d rather sit in fear than sit without change, without growth, without learning.
For years, I have wondered ‘why?’ Why do I choose to stack more on my plate than most people can or even should? Why do I choose to stack plate onto plate, making it seem like I can spin them all effortlessly in the air? The answer, one I’d been searching for my entire life, has come to me in preparation for Anne Duffy’s Dental Entrepreneur Woman retreat this fall. One of the requirements of Anne’s retreat is that all attendees complete a Clifton Strength self-assessment.
I have found, as a result of the test, that my top strengths are learning, achieving, and strategizing. And it all rings true, and it all makes sense. It isn’t a surprise that each year, I plan and write out what I want to see in my future. I almost can’t go without it. I thrive on generating ideas. And, that’s my strength - I’m a strategizer. More importantly, and above all, I am also a learner and an achiever. A human like me cannot stand still, cannot remain stagnant in knowledge or in my understating of the world. I collect information like people collect hallmark
By
ornaments or baseball cards. And I feel good, no… driven, no… fulfilled, no… complete when I look back at what I’d collected.
I strongly recommend that you take the Clifton Strengths test. I have paid the $60 to have everyone in my family take it. It has brought tremendous clarity in understanding myself and others and in having others understand you. For example, when I audit my clinical schedule or patient charts, I pay more attention to detail than any human should. And I think for years, my team members just thought I was being a jerk, looking for their mistakes. It wasn’t until recently that we all understood that attention to detail is one of my strengths. I’m not looking for mistakes; my brain is simply wired to look for inconsistencies. It’s my superpower.
I gave that exact explanation to my team, and it seems so much has changed. The ‘mistakes’ that I used to pick up on the schedule often made our office manager feel like a failure, sometimes even leaving her in tears. She thought I was auditing her work, which signaled poor performance in her. Once we all understood that looking for patterns was not something I could turn off, we all became better for it. I no longer felt bad about bringing up the inconsistencies, and the team recognized that I was simply acting on behalf of my brain with no malice or attempt to disparage their work.
It is in 2024 that I have decided to begin a new venture. I decided to add more stacked and spinning plates to my already worn and tired hands. I have decided to take a slight step back in dentistry, reducing my clinical workload by 25% to focus on my writing and speaking. It’s that pursuit that has brought on moments, many moments, of
Dr. Maggie Augustyn FAAIP FICOI
paralyzing fear. I am afraid of failing in both writing and speaking, of being found to deliver an irrelevant message. I am afraid of the loss of income, which, if totaled long enough, can even be enough to pay for my daughter’s college education. I am afraid of being tired and worn. I am afraid of not being present for my teenage daughter and my husband because of the travel. I am just so afraid, especially if I allow my mind to wander for too long.
The best approach that I have to overcoming that fear is to simply keep moving, to keep learning, and to keep achieving. But there is balance; I can’t keep driving all the time; I have to stop and rest, rethink, reassess, and replan. I sometimes am even stopped by my own body as I return from another 12-hour day at the office or meetings. In the moments of this idle rest, when I feel the fear seeping back in, I think of all the incredible entrepreneurs that have come before me and are standing in his space with the new me. I think of Dr. Victoria Peterson and Bruce Baird of Productive Dentist Academy.
I think of Anne Duffy, of Dr. Paul and Mary Goodman. I think of Minal Sampat, and Allison Lacoursiere, of Dr. Anissa Holmes. I think of Brandi Hooker Evans, Laura Nelson, Dr. Sonia Chopra, Vanessa Emerson, of Yasin Abbak. And there are so many more that I haven’t yet met or don’t have the space to mention. I think of them and thank them
for walking the path I am now facing, for walking it so fearlessly. The stillness induced by angst dissipates on account of understanding who I am: a learner, achiever, and strategizer. It dissipates upon understanding that harmony and adaptability are my lowest Clifton strengths. It dissipates knowing that moving to the flow of what life hands me would not bring satisfaction; it would make me aggravatingly bored. I can get past the fear of stepping into an unknown, of embracing my entrepreneurship, with the one known I have: respect for who I am. I can subsequently then honor my strengths maximizing and leveraging them to lead a better life.
About the author:
Dr. Maggie Augustyn, FAAIP, FICOI is a Dawson-trained practicing general dentist, owner of Happy Tooth, author, and inspirational speaker. She researches, writes, and speaks on the things that make us human, make us hurt, and make us come alive. She evokes emotion in her audiences, awakening all to the beauty of our chosen paths. Dr. Augustyn is one of dentistry’s most prolific writers with a “Mindful Moments” column in Dentistry Today and a frequent contributor to Dental Entrepreneur Woman, AGD’s Impact, and DentistryIQ.
EMBRACING THE BEAUTY OF LIFE’S JOURNEY: A CALL TO SELF-REFLECTION
By Danielle Avila, BSDH, RDH, and Laura Bettencourt, BSDH, RDH
Amidst the hustle of modern life, it’s all too easy to lose sight of the profound questions that underpin our existence: What am I most proud of over the last month? What is my vision for my life? What mission am I on? What moments have brought me the most joy and fulfillment in the past week? Yet, these questions serve as guiding stars, illuminating the path toward selfdiscovery, purpose, and fulfillment.
Take a deep breath and allow yourself the space to delve deeper into these inquiries. Consider the complexities of your responses and how they resonate with your innermost thoughts and feelings. It’s natural to feel challenged by such introspection; after all, the modern world bombards us with distractions and obligations that can cloud our perception of self. Embrace this moment of pause as a chance to realign with your authentic essence and navigate the commotion of life with greater authenticity and purpose.
The truth is that many of us neglect the essential practice of self-reflection, allowing ourselves to be swept up in the relentless pursuit of success, productivity, and societal expectations. Life is busy and can easily overwhelm us with its day-to-day tasks.
Yet, amidst the chaos, there lies an immutable truth: We are already living the life we’ve envisioned, or perhaps even surpassed it with unforeseen achievements and transformations. Life has a way of weaving unexpected twists and turns, urging us to pause and marvel at the beauty of our journey.
Consider the lucky moments in our lives—the random meetings, the deep connections, and the tough challenges we overcome.. Each of these instances serves as a testament to our resilience, our vision, and our unwavering commitment to growth.
As we found ourselves on an airplane bound for Virginia to address a room full of hygienists, we were reminded of the power of intention and manifestation. Every thought, action, and dream we’ve dared to pursue is now materializing before our eyes. It's a humbling realization that highlights the importance of living in the moment and enjoying the journey.
Indeed, the essence of LD Coaching lies in using our natural strengths to bring joy, purpose, and meaning to every part of our lives. It's about shifting our focus from seeking external validation to finding internal
contentment and gratitude. This humbling realization highlights the importance of living in the moment and enjoying the journey.
How do we cultivate this state of perpetual joy and purpose? The answer lies in the practice of mindfulness, gratitude, and self-compassion. By nurturing a deep sense of appreciation for the little things—the laughter of loved ones, the warmth of the sun on our skin, the beauty of nature’s embrace—we can transform even the most mundane moments into sources of profound joy and wonder. It is about living life fully and soaking up the little moments.
Moreover, it’s imperative to celebrate our wins, no matter how small they may seem. Whether we overcome a personal obstacle, achieve a professional milestone, or simply seek comfort in moments of quiet reflection, each accomplishment serves as a testament to our resilience and determination.
It is essential to maintain a sense of balance and perspective when pursuing our goals and aspirations. Life is a delicate dance of action, introspection, striving, and surrendering. By honoring our authentic selves and embracing the uniqueness of our individual journeys, we can unlock the full potential of our being.
We empower individuals to unlock their full potential and harness their unique strengths—their superpowers. We understand that understanding and leveraging your strengths is pivotal in navigating the journey of self-discovery and personal growth. Whether you’re seeking clarity on your life’s purpose, harmony in your relationships, or a revitalized sense of passion and energy, embrace the opportunity to explore your strengths, for they are the keys that unlock doors to your fullest potential and ultimate fulfillment.
If you find yourself in need of guidance along the path to self-discovery and personal growth, know that support is readily available. Embarking on a path towards understanding your purpose, cultivating balanced relationships, or reigniting your passion and energy all starts with taking that initial step.
Self-reflection is a powerful practice that allows us to gain insight into our thoughts, feelings, and actions, fostering personal growth and development. Here are five effective ways to engage in self-reflection:
1. Journaling. Writing down your thoughts and experiences in a journal is one of the most accessible and effective methods of self-reflection. Set aside dedicated time daily to write about your thoughts, emotions, challenges, and achievements. Use prompts such as “What am I grateful for today?” or “What did I learn from today’s experiences?” to guide your reflections.
2. Meditation. Meditation is a mindfulness practice that encourages deep introspection and self-awareness. Find a quiet, comfortable space where you can sit or lie down without distractions. Close your eyes and focus on your breath, allowing your thoughts to arise and pass without judgment. Meditation can help you gain clarity, reduce stress, and cultivate a sense of inner peace.
3. Mindful Observation. Take time to observe your thoughts, emotions, and behaviors in various situations throughout the day. Notice any patterns or recurring themes that emerge. Pay attention to how you respond to challenges, interact with others, and navigate daily tasks. By becoming more aware of your habits and tendencies, you can identify areas for growth and positive change.
4. Reflective Questioning. Ask yourself probing questions that encourage deeper introspection and self-exploration. Some examples include: “What are my core values and beliefs?” “What are my strengths and weaknesses?” “What motivates me?” “What do I want to achieve in the future?” Reflective questioning prompts you to examine your innermost thoughts and aspirations, guiding you toward greater selfawareness and clarity.
5. Seeking Feedback. Engage in open and honest conversations with trusted friends, family members, mentors, or coaches about your thoughts, feelings, and experiences. Ask for feedback on your strengths, areas for improvement, and how others perceive you. Listening to different perspectives can provide valuable insights and help you gain a deeper understanding of yourself and your relationships.
Incorporating these self-reflection techniques into your daily routine can enhance your self-awareness, promote personal growth, and empower you to live a more intentional and fulfilling life. We are dedicated to empowering individuals to unleash their full potential and cultivate pathways that lead to fulfillment and success in every aspect of life. True transformation begins from within; take the first step on your personal evolution journey, and watch as professional advancement naturally follows suit. We champion your inherent right to manifest the life you’ve envisioned, encouraging you to pursue your dreams with unwavering determination and belief in your abilities.
At LD Coaching, we are dedicated to helping individuals unlock their fullest potential and appreciate the beauty of life’s evolving journey. Together, let’s embark on a journey of self-discovery, growth, and fulfillment—one reflective moment at a time. Please feel free to reach out to Danielle Avila and Laura Bettencourt with LD Coaching at hello@ ldiamantecoaching.com or visit our website at www. ldiamantecoaching.com.
D eW DATES
Mark your calendars:
Dental Nachos Boost Camp August 8 - 11, 2024 Philadelphia, PA
Dental Festival 2024 Influencer 2024 September 11-15, 2024
Opal Key Resort and Marina Key West, FL
Productive Dentist Academy 20th Anniversary September 12-14, 2024 Frisco, TX
Dentsply Sirona World September 26 -28, 2024
Las Vegas, NV
Mommy Dentist September 27 & 28, 2024
The InterContinental Chicago Chicago, IL
DSO Leadership Summit Sept. 26 – 28 2024
Atlanta Marriott Marquis
ADA Annual Conference SmileCon® 2024, Oct. 17–19, 2024
New Orleans, LA
About the authors:
Danielle Avila, BSDH, RDH, and Laura Bettencourt, BSDH, RDH, possess over 15 years of clinical experience in the New England Area. They are the co-founders of L’Diamante Dental Coaching. Their expertise lies in fostering human connections, building relationships, advancing careers, and leading teams. As mindset hygiene career coaches, they take great joy in guiding and empowering their clients to attain the confidence and clarity they desire. Danielle and Laura are deeply committed to education, mentorship, and promoting a positive attitude in all aspects of life. For guidance, support, and to learn more visit www. ldiamantecoaching.com.
The 2024 Dental Culture Con Oct 24-25, 2024 Miami, FL
If you want to arrange a meetup, please email anneduffy@dew.life for a complete updated list of dew dates go to the private FB DeW Life crew page.
Who, Wear, When
Mini DeW MeetUP
Sue Kump at UOR
DeW MeetUp at Dykema
Tide Water Dental Consulting - DeWs at Triangle Dental Connection
DeWs at UOR
DeW Sisters
DeW MeetUp at WEvolution in AZ
DeW MeetUP Aruba at CE on the Beach
Vanessa Vitagliano and Marni Bylth
DeW Sisters
Laila Hishaw receiving her award at 111th National Dental Association Convention in Las Vegas
DeW Sisters at WEvolution
DeW MeetUp at InTown Golf in Charlotte
THE UNAPOLOGETIC PATH: DESIGNING A FULFILLING ENTREPRENEURIAL JOURNEY
By Karese Laguerre
Ihave a great sense of direction and navigation, yet somehow, 7 years into my career I found myself uncertain and lost. It has never been more desirable to embark on the journey of entrepreneurship. Social media gurus, mavericks, experts, and influencers are abundantly sharing stories of successfully achieving more freedom–both personally and financially. It’s the new American dream that beckoned in a movement of side hustles and solopreneurship.
It lured me in and, in many ways, broke me down and almost claimed my family as casualty. While social media paints a pretty image of success, the truth is that 1 in 5 won’t survive the first year of business, and 70% will fail in 10 years.1 In fact, those who do succeed find the pursuit ends in a job that costs them more time and money than they originally bargained for. Yet, with the odds so high, why are so many women traversing the path of entrepreneurship?
As I began my journey, I envisioned an end destination. One where I would awake every morning with the autonomy to decide that day’s activities. Whether that’s spending
1 Tucker, Michelle Seiler. “70 Percent of All Businesses Fail. Make Sure Yours Isn’t One of Them | Inc.Com.” INC., 13 May 2022, www.inc.com/ michelle-seiler-tucker/70-percent-of-all-businesses-fail-make-sure-yoursisnt-one-of-them.html.
the day with my husband on a daytime adventure, being present and available for the children after school, making dinner, and reviewing homework without the constraint of a commute. A concept that extended beyond the American dream into the peak of self-actualization and fulfillment. All while my bank account merrily accepted deposits that trickled in while I slept.
That end destination has yet to arrive as I enter my seventh year of business. In its place is a path littered with false promises, calendar appointments, and personal strife. I may be working from home, yet not mentally present. My husband has gained new cooking skills as I’m always on the go, traveling frequently, and often missing dinners at home in favor of networking. The business is an allconsuming monster that grasps quickly at every ounce I feed it and demands much more. My envisioned end point is a goal post that always moves, and I struggle to make it all make sense.
A realization came in the form of a poor decision. I attended a conference to network and speak on my daughter’s 14th birthday. Her feelings were hurt, but she understood work came first. My professional obligations were more important than her special day. That was not the message I ever intended or the memories I wanted to have branded on her mind about her mother’s love.
RESILIENCE
A change needed to happen, but it had to derive from lessons learned.
An elusive goal lacks purpose. Realistically, the looming unknown of the end date for individual time on this earth is a primary motive for ditching long-term goal setting. Rather than working to make the life we desire, I suggest working daily to experience the life you envision while working towards professional goals. Aligning the path of entrepreneurship with lifestyle goals is the way to unapologetically experience fulfillment.
THE P.A.T.H
The PATH approach ensures daily accountability for conscious decision-making that establishes the worklife balance I unapologetically embrace. This proprietary approach is an acronym wherein the letters represent a methodical means to accountability: Prioritize, Attune, Tenacity, Honor.
Prioritize
Maps and compasses have historically guided travelers, offering step-by-step directions toward their destination. Today, we rely on GPS, which provides clear, concise instructions to inch us closer to our endpoint. Similarly, in pursuit of entrepreneurial success, establishing clear objectives acts as our navigational tool, guiding daily actions and steering us toward our ultimate goals. The P in PATH emphasizes the importance of prioritizing these objectives, ensuring a smooth and enjoyable journey. Breaking down tasks into manageable steps, akin to creating a to-do list, simplifies the path towards completing projects or business growth strategies, balancing workload, and reducing stress. Additionally, allocating time wisely and staying flexible are recommended strategies to adapt to the dynamic nature of entrepreneurship, allowing us to navigate challenges and identify new opportunities along the way.
Attune
Attuning to your body and mind is imperative for navigating the entrepreneurial journey with grace and resilience. It’s not a luxury but a necessity, requiring a conscious effort to heed the signals of physical fatigue, mental exhaustion, or emotional burnout. Addressing these challenges head-on is essential for maintaining your equilibrium, whether through taking breaks, delegating tasks, or seeking support. Remember, your well-being is the cornerstone of your success, deserving of utmost priority.
Practicing mindfulness and setting boundaries are
key strategies for staying attuned to your body and mind. By incorporating mindfulness meditation into your daily routine, you cultivate awareness of your thoughts, emotions, and physical sensations, enabling more effective responses to stressors. Additionally, establishing clear boundaries between work and personal life safeguards against burnout and fosters balance. Designating specific times for work, relaxation, and socializing ensures you prioritize self-care and maintain a healthy equilibrium, which is essential for sustained success in entrepreneurship.
Tenacity
Maintaining your pace on the entrepreneurial trail is only possible with tenacity and unrivaled determination, no matter the challenges. Achieving the audacious goals required to grow and scale a business is about dreaming big, setting ambitious targets, and refusing to settle for mediocrity. Whether it’s doubling your revenue, expanding into new markets, or launching a groundbreaking product–audacious goals stretch your limits and propel you to new heights of achievement.
Maintaining high levels of drive in the pursuit of audacious goals requires resilience and perseverance. Get laserfocused on your vision in the peaks and valleys on the trail. Practice vision board creation and editing as a primary strategy for remaining tenacious. Start by clearly defining your short-term and long-term goals, and fill your board with inspiring images and quotes that resonate with your
aspirations. Organize it strategically, ensuring it makes sense to you and highlights the most motivating parts to stand out and boost motivation. Place your vision board where you’ll see it daily, and plan a cadence to revise it as your goals and motivations change. Accountability and focus on the vision board will aid your tenacity, so share it with someone you trust for added support.
Honor
Remaining consciously aligned with your goals is the key to integrating your entrepreneurial ambitions with your desired lifestyle. It’s about making deliberate choices that honor your commitments to yourself, your loved ones, and your well-being. In lieu of sacrificing your personal life for the sake of professional success, strive to create harmony between the two by checking in daily with yourself and honoring how you are striking the balance. Remember that your worth is not defined by your productivity, and that rest and relaxation are essential for recharging your batteries and sustaining long-term success.
Self-care is non-negotiable in ensuring your ability to reflect on your mental status. Make time for activities that nourish your body, mind, and spirit, whether it’s exercise, meditation, or hobbies. Remember that taking
care of yourself isn’t selfish; it’s essential for your overall well-being and success. Make time for this by setting boundaries around your work hours, resisting the temptation to constantly be on call.
By consciously aligning your daily actions with your desired life, you create a sense of harmony and fulfillment that transcends professional success alone. Strive to honor your commitments to yourself, your loved ones, and your well-being, and you’ll find that true success is measured not only by what you achieve but also by the quality of the life you lead.
CONCLUSION
I invite you to take a moment to reflect on your own goals and aspirations and consider how you can apply the principles of the PATH framework to achieve a balanced and fulfilling career. Whether you’re just starting out on your entrepreneurial journey or you’re a seasoned veteran, there’s always room to grow and evolve. In my daily evaluation of my entrepreneurial journey, I now take into consideration my family’s desires. Recently, my eldest graduated from high school, and I took an entire day off to dedicate my time appropriately to those memories. Choosing to follow my own path unapologetically has created a more fulfilling aspect of my journey and improved my relationships at home and my personal relationship with my business.
By prioritizing your goals, attuning to your body and mind, maintaining tenacity in the face of challenges, and honoring your commitments to yourself and your loved ones, you can create a life of purpose, passion, and fulfillment. So, take the first step today and embark on the journey of a lifetime. Your path to success awaits!
About the author:
Karese is a registered dental hygienist, myofunctional therapist, author, and key opinion leader in sleep and myofunctional therapy. She founded The Myo Spot, a practice aimed at amplifying oral wellness to whole body wellness. Through tele-therapy she helps clients of all ages overcome tongue ties, TMJ disorders, sleep apnea, grinding, anxiety, and various breathing and orofacial dysfunction. Passionate about education and self-help, she published Accomplished: How to Sleep Better, Eliminate Burnout and Execute Goals. Passionate about registered dental hygienists practicing successfully and safely she not only founded the International Association of Airway Hygienists, but currently serves as President of the board.
REVENUE CYCLE MANAGEMENT
BILINGUAL SPANISH SPEAKING TEAMS
HYGIENE RECARE
REACTIVATION OF PATIENTS
EXECUTIVE/PERSONAL ASSISTANT
A/P AND PAYROLL SUPPORT
DIRECTOR OF FIRST IMPRESSIONS
APPOINTMENT CONFIRMATION
UNSCHEDULED TREATMENT
MARKETING
BOOKKEEPER/CONTROLLER
IT SUPPORT TEAMS
THE DAY THAT CHANGED EVERYTHING
“You don’t know me, but I would want someone to call me if I were in your shoes. Your daughter is friends with my daughter - and last night, she called asking my daughter to pick her up at the emergency room.”
I don’t remember the exact words after that, but this woman went on to tell me that my daughter, Madison, had overdosed. She was found on the side of the road and taken to the hospital, where they pumped her stomach. Madison called this lady’s daughter when they released her, and she told her mom because she was scared.
I was in complete shock as the woman went on to tell me about a 3-day detox facility nearby. She had experience with drug addiction. I did not. She told me my daughter needed help and I should act fast while she “was still scared from her experience last night.” I hung up the phone and headed to pick up my daughter.
On the drive to pick up Madison, I reflected on the last year. She had started college, but quit after only 2 semesters. She wanted to be an artist. Against our wishes, she had moved in with her boyfriend. They were a very odd pair, but I thought he seemed harmless. The last time I had seen her, I remember thinking she had anorexia. She was working long hours as a server at Ruth’s Chris, so I dismissed it. “She probably doesn’t have time to eat,” I had thought. Now I knew I was obviously wrong. How could I be so blind?
By Marla Merritt
After picking up Madison, I asked if she was hungry. I remember she ate an entire footlong sub in about 2 minutes. She said it had been several days since she had eaten. “Nick and I got in a fight, and I have been living in my car.” I was shocked. This was my private school-educated baby girl, right? Actually, no. She had grown up. She was 19 years old and had become someone I didn’t know or understand. I said, “You need help that I don’t know how to give you. I am scared for your life.” She agreed that she needed help.
I took Madison to the detox center, and at the end of 3 days, they recommended a 30-day rehabilitation center in Nashville. Madison was worried about losing her job and she wanted to talk to Nick. Meanwhile, I struggled to know if a 30-day program was the right path. This was all so foreign to me.
Other things came to light while Madison was in detox. She confessed that her older sister Marissa was also using drugs. This complicated things because Marissa had a young son, and the facility had to report her to child services. I felt my life spinning out of control as I realized my daughters had already lost control of their own lives.
RESILIENCE
THE BACK STORY:
The Merritt house was always full of activity. Mike and I both worked full-time jobs, but we still managed to be very involved in our 4 daughters’ lives. I remember we would always divide and conquer. “You cook dinner, and I will pick up all the girls.” “You go to the grocery store, and I will take the girls to basketball practice.” Life was chaotically beautiful, and my girls were well-adjusted. They went to a nice private school. We went to church. We were a happy, successful family. But eventually, the love that held us together began to unravel.
Mike and I divorced when Marissa and Madison were 15 and 13. Their younger sisters, Mallory and Montana were 9 and 8. Things in our home had been bad for a couple of years, and the four of them had witnessed countless arguments. In our anger, they had heard things that were meant only for grown-up ears. Everything they knew to be true had been turned upside down.
Divorce is a common occurrence in our society, but it affects each child differently. Every time I tell my story, I never leave this part out. I don’t regret where my life is today, but I do regret putting my children through a horrific divorce and shattering their center of gravity. It started a chain of events that shaped our lives into a very different story.
After the divorce, the older girls felt divided loyalty. The younger ones quickly adjusted to splitting time between two households, but Marissa and Madison took the path of rebellion. Over time, they spent less and less time with me - opting to live with their father.
Marissa presented us with our first crisis about a year after the divorce, when she had a head-on collision with a telephone pole. She had been drinking with her boyfriend, and they were both arrested. It was the summer before her senior year of high school, and I knew she was on a path to disaster. I jumped into research mode and she spent her senior year at a Teen Challenge boarding school for girls.
Marissa did very well at Teen Challenge, and we thought she was ready to come home. Unfortunately, she was back with her boyfriend within a couple of weeks and quickly became pregnant. While this was devastating for me to hear, I also had a sense that becoming a mom would ground her and keep her out of trouble. I would soon learn that wasn’t true.
There were 4 years between our divorce and Madison’s overdose. During these years, my career took off. I had free nights and weekends for the first time in 15 years, and I filled most of that time with work. Few people knew the
pain inside, though. I would go weeks without seeing my older girls while trying to maintain a happy home for my younger two. We would work on homework, play games, or go to the movies - and then, most nights, I would cry myself to sleep. Through these trials, I became stronger and really good at pushing through. I sometimes think of these years as my boot camp for the war that followed.
REHAB DIDN’T WORK:
Madison went to rehab in Nashville. During family week, her dad and I learned a lot about addiction and enabling behaviors. We took in tons of information on the right and wrong ways to handle Madison beyond the 30-day program. We were drinking from the firehose about a topic I never dreamed we would experience. Thirty days went by quickly, and we were faced with our next choice … Where now?
The program recommended that Madison stay in Nashville and be placed in a halfway house. Again, all of this was new to me, and I decided to trust the experts. “One foot in front of the other,” I would tell myself often. “Do exactly what they say, and Madison will be fine.” Meanwhile, Marissa’s life was spiraling, and I began to find help for her again. I felt like I was gaining control of my family. We would get through this detour, and life would take on a new normal. One where my girls wanted to spend time with me. One where they went to college, and had successful careers, and got married, and gave me lots of grandchildren.
Of course, I would quickly learn that the path to recovery is rarely that simple. Madison was kicked out of several homes for breaking the rules. Each time, she told me a lie about what happened. Marissa went to Nashville for 30 days, but was back with her old friends within a week of returning home. It was during this time that a counselor told me something that struck a chord. “You have to remember they aren’t children anymore. Take down all the photos of them as babies or cute little girls. They aren’t those people anymore. They are drug addicts and liars. Until you process that, you will continue to enable their poor choices.” One by one, I boxed up the pictures of my happy little girls.
CHRISTMAS FLIP FLOPS:
On Christmas Eve 2013, I received a call from Madison. The home she was in wasn’t letting her come home for Christmas because she was caught taking diet pills. She could continue to live there if she stayed through the holidays, but she wasn’t allowed to come home. Madison was furious. “It isn’t fair for me to miss Christmas with my family! I am coming home.”
“Don’t you dare leave, Madison.” I said. “There is nowhere else for you to go, and we have spent too much money already moving you from house to house. Sit through this, do what they ask, and I will come see you in a week or so.” Madison wasn’t having it. She took her car and headed home. I knew what waited for her in Chattanooga. Nick. Drugs. Continued Addiction. I was angry and scared. That is when I decided to call my church Calvary Chapel Chattanooga.
“I don’t know what else to do.” I was sobbing uncontrollably. “I know she will get back on drugs as soon as she gets home. For all I know, she never stopped.”
Then the voice on the other end said something I will never forget. “You know, Marla, there is one piece of The Prodigal Son story that people often forget. Remember that it says, ‘and when he had nothing, he returned home.’ Madison hasn’t gotten to ‘nothing’ yet. You need to tell her she isn’t welcome to come home tonight.”
As this sunk in, I became sick to my stomach. It was Christmas. It was cold. She would be a young girl alone on the streets. How could I do this to her? What if she froze to death? As these thoughts spun in my head, I heard God whisper to my soul, “Just put one foot in front of the other. You have sought Godly advice. Do what you were told to do.”
When I told Madison she couldn’t come home, she called her father and asked if she could stay with him. He let her, and she spent Christmas in his home. He had bought each of the girls a nice pair of flip-flops as a gift. When Madison opened hers, he said, “Last night, I dreamed that you died, and I had to identify your body. When they lifted the covers, you were wearing those flip-flops.” I am convinced this dream is why Mike allowed Madison to come home, protecting her from big trouble that Christmas Eve and allowing me to stay firm in my resolve not to let her come home.
A NEW BEGINNING:
The day after Christmas, I drove Madison to Calvary Chapel Chattanooga. We were meeting with Jay, the man who had told me the story about The Prodigal Son returning home. Jay told Madison about a one-year discipleship program helping men and women overcome addiction. The program, based in Bangor, Maine, operated on the premise that The Cure to addiction is the renewing of the mind through scripture. “Madison, you’re a mess. What do you have to lose? Your mom says she is finished helping you, so what does your life hold next?” Somehow, those words rang true for Madison, and she was on a plane to Maine by New Year’s Eve.
The next year, Madison learned some hard lessons, made some mistakes, and even got kicked out once. Through this season, I remained firm that there was no other choice for her. She could finish the program, or they could drop her off at the homeless shelter. Again, I shed many tears after phone calls where she would beg to come home, but I stood firm.
Over time, I saw a genuine transformation in my daughter. God worked miracles in her life, and she decided to stay on for a 2nd year to help others through the program. Throughout these two years, she begged Marissa to join her in Maine. Marissa’s story took many more dark turns, but she finally agreed to go join her sister over 2 years later in February 2016.
LIFE ON THE OTHER SIDE OF ADDICTION:
My daughters ended up staying in Maine. As each transitioned out of the residential discipleship program, they met their husbands. Ryan and Travis had also overcome addiction through the power of God’s Word and had become good friends while in the program. In June 2020, these two married couples moved to Portland, Maine, and started Calvary Chapel Greater Portland. The church currently has over 400 people in attendance each Sunday, and they will soon move to a larger building.
People often ask me if I worry about them relapsing. The truth is that I don’t. I honestly believe they have found The Cure, but it wasn’t a short-term fix. These families are diligent about starting each day with bible study, and they pour their entire lives into ministry. My son-in-law, Ryan, put it this way … “My addiction would have killed me, but God saved me. I wouldn’t be alive if He hadn’t rescued me, so this new life is completely His.”
WHERE ARE THEY NOW?
Madison and Travis married in April 2017. They have 5 year old twins, and Travis is the Pastor at Calvary Chapel Greater Portland (www.ccgreaterportland.org) Madison leads worship for the church services, and also owns her own business selling custom painted bibles. Many of her bibles are named after men and women who have been set free from addiction. You can find her work at sparrowsxwildflowers.com.
Marissa fought to regain custody of her son Hayden, and they were reunited in December 2017. She married Ryan in July 2019. He is the Assistant Pastor at Calvary Chapel Greater Portland, and Marissa is the Administrative Assistant, also managing the kids’ ministry. Hayden is currently 12 years old, and they have a 3-year-old son and a 2-year-old daughter.
RESILIENCE
My youngest daughter, Montana, also moved to Maine. She and her husband serve at the church in Portland and recently had their first child. Mallory is still in Chattanooga. We all secretly hope she will join her sisters in Maine one day, too.
Calvary Residential Discipleship remains true to its mission to help individuals and families struggling with addiction. I am so grateful for this ministry. www. ccbangor.org/crdmaine
About the Author:
Marla Merritt is the VP of Strategic Partnerships for OrthoFi where she coordinates a broad range of company growth initiatives through strategic affiliations. She is known for her passionate and high-energy approach to leadership, marketing, and relationships with customers and partners. She joined OrthoFi’s Executive Leadership Team in 2020.
Prior to joining OrthoFi, Marla was CMO for OrthoBanc LLC where she lead the marketing, sales, training, and customer support teams. During her tenure there, OrthoBanc received 5 consecutive mentions on the Inc 5000 Fastest Growing Companies list and she won both the Exhibitor Magazines Sizzle award and the coveted Tradeshow Marketing All-Star award for her creativity in creating memorable exhibit spaces for industry meetings.
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MY JOURNEY THROUGH DENTISTRY: A STORY OF DEDICATION, TRANSITION, AND MENTORSHIP
By Dr. Suzanne Ebert
Reflecting on my journey through the dental industry, I’m reminded of the twists and turns that led me to where I am today. From building a successful practice from scratch to serving underserved populations as a dental director and, most recently, as the Vice President of Career Services at the American Dental Association, my path has been anything but ordinary.
I was one of the classic “I planned to be a Medical Doctor” people. But, after two problem pregnancies and two beautiful daughters over the course of 2 years, I realized that, for me, being a mom and being a Medical Doctor was not compatible. I admit to floundering for a year or so as I tried to figure out what to do with my life. Luckily, I had a wonderful stepfather who introduced me to the wonderful world of dentistry. I found the artistry, the hand skills, patient care, and the oral/medical connection truly appealed to me. Although dental school was somewhat challenging with two small children, I continue to be thankful to him for pushing me toward such a fabulous career.
After graduating from dental school and completing a General Practice Residency in 1999, I took a leap of faith and opened my own dental practice. This was the perfect
choice for me since I truly wanted to ‘build it my way’ and have the flexibility that comes with being the owner of the practice. My favorite example of how this worked for me is when my then 7-year-old said, “All the moms will be at school today for Cheerios Moments. You will be there, right?”. After a quick grumble, I called my scheduling person and had her clear my schedule from 11-12:30, send (rather large) gift cards to the patients, and reschedule them. I could do this as the business owner since the consequences were mine to face.
I understood that this may not have been possible as an employee, and I would have had to disappoint my daughter (she is 31 now and still has the poster from that day). For 11 years, I poured my heart and soul into building a practice committed to providing high-quality patient care while being a hands-on parent. However, life does throw curveballs, and it had other plans for me. When health problems arose, I had to make the tough decision to sell my beloved practice. Ultimately, my passion for dentistry remained unwavering, and I actively sought other ways to satisfy my desire to continue serving patients and the profession.
I had a history of volunteering at a local FQHC (Federally Qualified Health Center), and I transitioned to a role as the
dental director, overseeing several clinics that provided dental care to underserved communities. Through interactions with the dental school and working closely with the Florida Dental Association, we obtained funding for special needs patients, ER diversion, and cancer patients requiring dental clearance to begin treatment. As a legislative contact dentist and spokesperson for access to care issues, I was selected to speak regularly with state legislators.
After several years in this role, a number of mission trips, and being privileged to be actively involved in providing clinical instruction to senior dental students as an extramural rotation director, my health issues reared their ugly head once again. It was time to make one of the most difficult decisions of my career when I felt the need to move away from clinical dentistry. Luckily, through my work with the association, I learned about a new program launched by the ADA (American Dental Association) to assist dentists as they pursue their dream careers. Intrigued by the mission, I interviewed and eagerly accepted a position as Vice President.
I quickly learned that life as an association executive is quite different from being a clinical dentist! My skill set has expanded to include the design and development of a digital platform to help dentists through their practice transitions, conceptualization, and implementation of new business products and services designed to help dentists succeed, and working directly with dentists to help them discover and achieve their career goals. In addition, I have the honor of speaking around the country to dentists of all ages on a variety of topics, including contract evaluation, discovering your ideal dental career, leadership, and effective interview and negotiation techniques. Not a day goes by without something new and exciting!
I appreciate the twists and turns that have made me who I am today. It is funny that one of the defining moments of my career came early on when, as a young new business owner, I faced a difficult ethical dilemma. A patient offered to pay a substantial amount for a treatment plan that included procedures I knew were not in the patient’s best interest. Despite the financial temptation, I stood firm in my commitment to providing quality care and declined the offer. It was a tough decision reaffirming my dedication to prioritizing patient well-being, honor, and integrity. I advise all dentists and students to identify their top core values – staying true to them will always lead them down the right path.
As I continue my journey in the dental industry, I’m committed to helping dentists navigate their careers and find success, just as I have. With dedication, perseverance, and the support of mentors, anything is possible in this rewarding profession.
So, to all the dentists out there, remember to stay true to your values, embrace mentorship, and never underestimate the impact you can make in the lives of your patients and your community. The journey may be winding and challenging, but the rewards are immeasurable.
About the author:
Suzanne Ebert, DMD, considers herself a strong advocate for the profession. Prior to joining the American Dental Association, Dr. Ebert’s career took her through starting and selling a solo practice, serving as adjunct faculty, extramural rotation director, and dental director at a Federally Qualified Health Center. She is passionate about providing dentists with the tools they need to make the decisions that are right for them.
For You, About You, By You!
DeW Life Magazine is both a digital and a print publication devoted to highlighting and empowering all women in dentistry. Our goal is to inspire women to connect and move each other forward lifting one another up to heights we only dreamed possible. We are delighted to receive general submissions from you, women in dentistry. What is your story? How can you inspire us? What are some of your ‘top of mind’ questions or comments about the dental profession? Is there a topic you would like to explore that could be introduced on our website as a blog or as a feature in our print edition? We want to hear from you and share your narratives.
How can you contribute to Dental entrepreneur Woman? Just DeW it.
Please send photographs and narratives to:
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