Designthinkers Academy Study Tour & Personal Coaching Healthcare Are you looking for a more intensive course to give you a deeper level of understanding of the Service Design Thinking principles, key tools & terminology? DesignThinkers Academy can provide you with a personal coaching programme. We offer two coaching programmes: the first one for Startups in the Service Design Thinking field, starting your own agency in this field and becoming a thought leader for Service Design Thinking. The second programme focuses more on Service Design Thinking within larger Corporates or NGO’s. When you are able to do so, you can even join us at our Studio in Amsterdam. We’ll include you in real projects and we will organize inspirational visits to other agencies or companies.
Study Tour & Personal Coaching Healthcare 5-Day Study Tour
This way you can immerse yourself into the world of Service Design Thinking, optimize your training skills, learn by doing and make sure we train the specific tools and knowledge you are looking for. www.designthinkersacademy.com
Overview of locations
Day 1 Focus: Introduction to DesignThinkers Academy and DesignThinkers Group 5
2
4
1. Hotel Notting Hill
4. Waag Creative Care Lab
2. DesignThinkers Academy
5. Medical Center Almere
Herengracht 265, Amsterdam www.designthinkersacademy.com tel. 0031 (0)2 471 00 70
3. Reshape Innovation Center Reinier postlaan 4, Nijmegen www.radboudreshapecenter.com
Arrival and welcome to DesignThinkers Academy, Herengracht 265, Amsterdam
16:30 hr
Introduction to DesignThinkers Group team and activities, with overview of company organization, DesignThinkers Academy and Design Thinking Network
17:00 hr
Case Studies presentation
17:30 hr
Wrap-up and introduction about next day activities
3
1
Westeinde 26, Amsterdam www.hotelnottinghill.nl
16:00 hr
Sint Antoniesbreestraat 69, Amsterdam www.waag.org
Antennestraat 86, Almere www.mbcalmere.nl
Personal Notes:
Day 2
Day 3
Focus: Technological developments, Collaborative teams, Patient Journeys 08:30 hr
Departure Notting Hill Hotel
10:00 hr
Field Trip to Reshape Innovation Center Radboud University Medical Center, with Personal Interviews and Talks about Technology in Patient Journey, Face Talk, Hereismydata, 3-D Lab
13:00 hr
Lunch break
14:00 hr
Introduction to Service Design & Design Thinking, WHY Service Design/DesignThinking (Change/Complexity/WHAT/Consultancy/ Facilitation), Hands-on training Patient Journey Mapping & final presentations
17:00 hr
Closure & Wrap-up
18:00 hr
Return to Amsterdam
Personal Notes:
Focus: Social Innovation for Healthcare Design 09:30 hr
Meet at DesignThinkers Academy, Herengracht 265 and quick introduction to daily program
10:30 hr
Tour historical building De Waag & Fablab by Alex Schaub (Fablab manager) Presentation Waag Society & Social Innovation by Sacha van Tongeren (project developer/researcher) Presentation Creative Care Lab & Innovation in Healthcare by Sabine Wildevuur (program manager) Discussion & dialogue
13:00 hr
Lunch break at De Waag Society
14:30 hr
Return to DesignThinkers Academy, Herengracht 265 for Case Studies analysis, Tool practice and Reflection of previous activities
17:30 hr
Wrap-up and introduction to next day program
Personal Notes:
Day 4
Day 5
Focus: Research, Trend Analysis, Strategy for Conference
Focus: Reflection and Next Steps
09:00 hr
Meet at DesignThinkers Academy, Herengracht 265
09:00 hr
Meet at DesignThinkers Academy, Herengracht 265
10:00 hr
Introduction and Case Study analysis about Ethnographic Research and Trend Analysis with Jorge Rodriguez, DT Associate and Manager of DesignThinkers Spain
10:00 hr
Field Trip to Medical Center Almere. Continuation of the Interactive Session Building Roadmap and Definibg of Next Steps
13:00 hr
Lunch break at DesignThinkers Academy
14:00 hr
Leaving to Amsterdam Schiphol Airport
14:00 hr
Develop Strategy for Implementation Service Design Thinking in your organisation and start of design of the Roadmap for Conference December 2014 ‘BUILDING THE FUTURE OF HEALTHCARE’ Interactive Session Building Roadmap and Defining of Next Steps
17:30 hr
Wrap-up and introduction to next day program
Personal Notes:
Personal Notes: