Delaware Business - May/June 2024

CONNEXMarketplaceisanonlinemanufacturingplatformthatconnectsallU.S. manufacturers&suppliersintoasingle,accurate,searchablesupply-chainsolution!It'snot justanotherbrokerplatformbutarevolutionarynewwayforU.S.manufacturers&suppliers tofind,befound,connectandcontractdirectlywitheachother.

FORSUPPLIERS

QuicklyfindtheperfectqualifiedU.S.supplier Manufacturing-onlydata(noserviceproviders!)

PostRFPs/RFQs/RFIs&sendtomatching suppliers

ViewallU.S.supplierdatainonelocation Filtersuppliersby:location,certifications,SBAdesignations,materials,equipment,processes& more

Blacklistedsupplieralerts

Supplychainriskvisualization

Communicatewithpotentialsuppliersdirectlyin platform

Findidealcontractswithlesseffort!

ReceiveRFPs/RFQs/RFIsdirectlyfrombuyers(no brokerlistings!)

Findalternatesourcingforparts&materials Discovernewcontractopportunitieswithinnew industries

Showcaseallofyourcapabilities,certifications, SBA-designations,equipmentandmoreinone locationforbuyerstosee

ConnectandresponddirectlywithOEM/Prime buyerswithinplatform

Yourdataisneversoldorshared!

Message from the President

One of the recommendations included in the Delaware Investment Agenda, unveiled in March by the Delaware Business Roundtable, is to “streamline communication with new and existing businesses and identify opportunities to meet workforce needs.” Another is to “build industry-led sector partnerships supported by education, workforce providers, and economic development organizations to strengthen Delaware’s talent pipeline.”

The report has many “to do’s” but let me focus on these two alone. First, maybe it is time we build a technical solution to communicate employer’s workforce needs in real-time. Just about every business in our state uses some form of technology and is connected to the outside world. Wouldn’t it be great if we had a unified system capable of effortlessly uploading job vacancies and utilizing AI and other tools to identify commonalities among these postings? Then, we could efficiently communicate these requirements to educators, training professionals, and other stakeholders. How many administrative assistants or welders do we need and where are those jobs and employers located? Job seekers could then scan an app on their phone or desktop, look at opportunities that fit their skills and interests, apply, and schedule an interview all in one place.

Second, in a “state of neighbors” we should be able to quickly build connections between employers, educators, workforce providers, and economic development leaders and systemize our training pipelines. We recently hosted our Navigating Delaware Pathways: An Education and Workforce Development summit, and educators, trainers, human resources professionals, and business leaders alike agreed that a “systems” approach to workforce development and talent pipelines are the future. We have a fragmented set of work preparation assets, and our future success is dependent upon connecting these pieces. Quickly. The challenge is before us because the future is now.

DELAWARE BUSINESS

EDITORIAL STAFF

Marie Holliday, CPA Chair Michael J. Quaranta President

BOARD OF DIRECTORS

CHAIR

Marie Holliday, CPA

Cover & Rossiter

VICE CHAIR

John C. Gooden

M. Davis & Sons, Inc.

Catherine M. Bassett

Mountaire Farms

Steve Chambliss

Brookfield Properties

Andrew Cottone, Ph.D. ADESIS

Jason D. Gonzalez DuPont

Dr. LaVerne T. Harmon Wilmington University

Tom Horne

JPMorgan Chase

BOARD OF GOVERNORS

Tony Allen, Ph.D.

Delaware State University

Pierre Anderson

Artesian Water Company, Inc.

Steve Baccino

Chesapeake Utilities

Christopher W. Baker

George & Lynch, Inc,

Greg Ballance

Diamond Technologies

Mike B. Berardi

Wohlsen Construction Co.

Adam Blackford

Agilent Technologies

Robert A. Book II

Delaware Electric

Cooperative

Julian H. “Pete” Booker

Delaware Public Media

Jennifer Gimler Brady

Potter Anderson & Corroon LLP

Dr. Mark T. Brainard

Delaware Technical Community College

Beth G. Brand

University of Delaware

Kevin C. Broadhurst

Comcast

Desa Burton

Zip Code Wilmington

Robert L. Byrd

ByrdGomes

Patrick Callihan

Tech Impact

Stuart Comstock-Gay Delaware Community Foundation

Charlie Copeland

Associates International, Inc.

Pam Cornforth

Ronald McDonald House Charities of Greater Delaware

Jason Danner

Kelly Benefits Strategies

Rick Deadwyler

Corteva Agriscience™

Ernest Dianastasis

The Precisionists, Inc.

Brian DiSabatino

EDiS Company

STAFF

Michael J. Quaranta President

Kelly Basile Vice President, Strategic Communications

Regina Donato

Editor Christina Jones Graphic Design

Natalie Keefer Bank of America

Rodger Levenson WSFS Bank

Barbara McCullough AstraZeneca Pharmaceuticals LP

Michael A. Meoli The Meoli Companies

Walter Donaldson Freeh Sporkin & Sullivan, LLP

Lisa M. Donlon, PE VanDemark & Lynch

Thère du Pont

Longwood Foundation

Jerry Esposito Espo Enterprises, LLC

G. Kevin Fasic, Esq. Offit Kurman

Donald T. Fulton Weiner Benefits Group

Martha S. Gilman

Cornell Property Management Corp.

Joseph A. Giordano* Whisman Giordano & Associates, LLC

Terry Glebocki

Delaware Park

A. Richard Heffron

Delaware State Chamber of Commerce, ret.

Logan S. Herring, Sr.

Reach Riverside Development Corporation

Kirsten Higgins Tidewater Utilities, Inc.

Bayard Hogans Enstructure

Tim Houseal†

Young Conaway Stargatt & Taylor, LLP

Jessica Hunt Siemens-Healthineers

Mark Hutton M&T Bank

LeVar Johnson Novo Nordisk

Cathy Kanefsky Food Bank of Delaware

Melissa Kenny Wakefern/Delaware Supermarket

Apollo Khine

Barclays US Consumer Bank

Matthew Lantagne TD Bank

Richard H. LaPenta CBM Insurance

Melissa Brayman Office Administrator

Regina Donato Manager, Program & Communications

Ken Evans

Account Executive

Alan Levin SoDel Concepts

Andy Lubin

Delaware Financial Group

Mac Macleod

Carvertise

Scott Malfitano CSC

William E. Manning

Saul Ewing Arnstein & Lehr

Guy Marcozzi

Verdantas

Paul M. McConnell

McConnell Development, Inc.

Katie McEvoy AT&T Delaware

Bob McGuckin

Verizon

Gregory Miraglia PNC Bank

Jeff Mitchell Siegfried Advisory

Jonathan D. Moll, CPA Belfint, Lyons & Shuman

Chad Moore

Beacon Hospitality

LaKresha R. Moultrie, Esq. Delaware State University

Mark Mumford Nemours Children’s Health System

Terry Murphy Bayhealth Medical Center

Janice Nevin, M.D., MPH ChristianaCare

Chris O’Neill PSCI

Jed Patterson LabWare

Chris Perdue Perdue Farms

Robert W. Perkins

Brandywine Public Strategies

Colleen Perry Keith, Ph.D. Goldey-Beacom College

Theodore J. Prushinski Citizens Bank

Tyler Micik Director, Public Policy & Government Relations

Fred Miller

Advertising/Retention

Helana Rodriguez Director, The Partnership

W. Douglas Mokoid Delmarva Power

Nicholas A. Moriello, RHU

Highmark BCBS Delaware

David A. Tam, MD, MBA, CPHE, FACHE Beebe Healthcare

Chip Rankin

EBC Carpet Services Corp

Michael Ratchford W. L. Gore & Associates, Inc.

Robert (Rob) Rider, Jr.

O.A. Newton

Bettina Tweardy Riveros ChristianaCare

Salvatore J. “Chip” Rossi Bank of America

James J. Roszkowski

Discover Bank

Rhett Ruggerio Ruggerio Willson & Watson

Dennis M. Salter

Summit Realty Advisors, Inc.

Greg Sawka Bancroft Construction Company

Chris Schell

Schell Brothers

Greg Smith The Chemours Company

Michael Smith Navient

Robert S. Smith

Santora CPA Group

Mark Stellini Assurance Media

Mike Tatoian

Dover Motor Speedway

Jim Taylor

Saul Ewing Arnstein & Lehr

Jana Tidwell

AAA Club Alliance

Michael S. Uffner AutoTeam Delaware

Mike Vanderslice Environmental Alliance, Inc.

Ann B. Wayne, BSN, RN SUN Behavioral Delaware

Robert W. Whetzel

Richards, Layton & Finger

Katie K. Wilkinson Fulton Bank

Kevin M. Wolfgang Evergreen Apartment Group

*Treasurer

†Counsel

Amanda Schimmel Manager, Marketing & Accounting

Kerri Welcher Events Manager

Michael J. Quaranta

LEGISLATIVE PRIORITY

Focusing on Key Issues

BY TYLER MICIK

AT THE TIME of writing, the General Assembly is currently on spring recess. They return to session on April 16. Upon returning, they’ll have only 21 session days to act on any bills they hope to get passed. There are plenty of bills of which the State Chamber is engaged on, such as HB 249: Permitting fees; HB 248: Pre-permit outreach in underserved communities; HB 17: Paid sick and safety leave; HS 1 for HB 350: Diamond state hospital cost review board; and SB 233: Service worker protection act, among others.

The State Chamber will continue to advocate for our members on these issues and update you as these items are acted upon. To members of the General Assembly, the State Chamber looks forward to continuing to work with you to achieve our shared success. In that spirit, we offer the following thoughts on some key issues of importance to our members.

Permitting Fees

bill. Our hope is that these recommendations will result in positive environmental and economic development outcomes.

The Delaware Department of Natural Resources and Environmental Control (DNREC) is seeking additional revenues through the permitting fees bill, to help fund the department. The State Chamber cannot support a proposal to increase fees until significant changes are made to improve the speed, predictability, and transparency of the permit approval process. Companies make substantial investments to improve their technologies and ensure they’re good stewards of the environment and communities they serve. However, they are still experiencing slowness and delays regarding project timelines and approvals when working with DNREC.

Furthermore, we acknowledge that DNREC’s costs may have increased, and some permitting programs need additional resources. DNREC has not provided any fiscal analysis to support or quantify the need for fee increases – which would apply to many businesses throughout the state, both small and large, that require permit renewals. Unlike the private sector where consumers have choices, businesses do not. Over the next couple weeks, the State Chamber will provide the General Assembly with legislative and regulatory reform recommendations that will address permitting and the fees

Healthcare

Healthcare is a top concern amongst our members and is a very challenging issue for an organization as diverse as the State Chamber. However, any proposal that addresses the concerns of payers, such as HS 1 for HB 350, should include healthcare defined more broadly. Our members and their employees make regular use of doctor visits, drugs, pay insurance premiums, make hospital visits, use rehabilitation services, and so on.

From the perspective of payers, the entirety of this is complicated and includes federal and state programs they have limited knowledge of. For small manufacturers, accounting firms, building contractors, and retailers, among others, healthcare is a benefit they provide their workforce, not something they are experts on. This is a complicated puzzle, and while we understand the underlying premise behind the proposal, we do not think this is the right solution.

The State Chamber will continue to engage on these issues and many others before the 152nd General Assembly adjourns on June 30. To find out more about these issues or stay up to date on all the State Chamber is engaged on please contact me at tmicik@dscc.com.

Empower your employees with better healthcare

Business Health Solutions

With the ChristianaCare Business Health Solutions Program, you can leverage the clinical expertise of Delaware’s largest healthcare network to provide high-quality, cost-effective healthcare services for your organization.

These customizable direct-to-employer packages keep your healthcare costs down while improving employee wellness and workforce productivity.

Our services include:

• Virtual Primary Care

• Virtual Behavioral Health

• Primary Care Centers

• Destination Surgery

• Onsite Vaccinations

ChristianaCare’s clinical services are consistently ranked among the top in the nation by multiple independent quality rating services including, Healthgrades, U.S. News & World Report and Newsweek.

Visit ChristianaCare.org/ForBusiness or scan the code to learn how.

Member news&Notes

AFFILIATE SPOTLIGHT:

Delaware Manufacturing Association

BY TYLER MICIK

››The Delaware Manufacturing Association (DMA), an affiliate of the State Chamber, held their signature event, the Spring Manufacturing and Policy Conference on March 28. The half-day conference featured keynote remarks from Governor John Carney and Ryotaro Tashiro, outreach economist and advisor at the Federal Reserve Bank of Philadelphia.

The event discussed how demographic changes overseas, the rise of artificial intelligence, and supply chain disruptions, among other factors, have led to a reevaluation of production strategies, including the need to invest in local solutions. Given Delaware’s central location and established infrastructure, it’s perfectly positioned to become a leader in manufacturing both locally and around the world with the right investments – which Governor Carney has made throughout his tenure.

According to the latest data from the National Association of Manufacturers, the manufacturing industry in Delaware employs 28,000 people across over 600 manufacturers. On average, manufacturing employees earn $91,886 annually. Additionally, 4.9 billion dollars’ worth of goods were exported from Delaware in 2022.

A highlight of this year’s conference was the announcement of the Coolest Thing Made in Delaware. Structured in a bracket format, the competition

Left to right: Michael Washko, senior manager of strategic manufacturing, Hologic; Michael Quaranta, president, Delaware State Chamber of Commerce; Brian Brooks, senior director of operations, Hologic

was narrowed down through public online voting and featured over fifty products from forty companies across the state. After nearly twenty-thousand votes cast, Hologic Inc.’s 3Dimensions Mammography System was announced as the winner and received a custommade metal trophy manufactured by M. Davis & Sons.

Hologic is an innovative medical technology company that’s focused on improving women’s health and wellbeing through early detection and treatment. On average, Hologic’s 3Dimensions

Mammography Systems save the lives of around 27,300 women per year.

“Winning this award is a reminder that in the world of manufacturing, success is not measured solely by the products we create, but by the impact we have on the lives of others,” said Brian Brooks, senior director of operations at Hologic, upon accepting the award.

If you’re a manufacturer and would like to join the DMA or are interested in learning more about the Coolest Thing Made in Delaware competition, please contact me at tmicik@dscc.com.

NONPROFIT SPOTLIGHT:

Local Journalism Initiative

BY AMANDA SCHIMMEL

››A new age of media consumption is upon us, calling for innovative solutions that cater towards alternative news platforms. Although 2024 marks the official start of Spotlight Delaware, CEO and Founder Allison Taylor Levine first began laying the organization’s groundwork in 2019.

While still in her previous role with the Delaware Community Foundation, Levine secured the funds to create the Local Journalism Initiative, a new 501(c) (3) nonprofit organization, and run a full ecosystem assessment to determine what Delaware’s community needed most from its local news sources. “Once we had the ecosystem assessment under our belts, we had the voices of the community and the data behind us to continue our mission,” reflects Levine.

What the research revealed was astonishing: a lack of local news directly affects community and civic engagement. Fewer people run for office, join civic groups, contact elected officials, and vote. Moreover, misinformation, political polarization, and bias grow after people are forced to shift their immediate consumption to national news outlets. Levine adds, “Journalism is just a mechanism for getting people inspired and empowered with the information they need to effectively participate in our democracy and to build social connections in our community.”

Driven by the research and information gathered from the community, the Local Journalism Initiative created and

launched Spotlight Delaware, the state’s first community-powered, collaborative, nonprofit newsroom. Spotlight Delaware has a team of reporters and editors covering public policy issues and their impact on Delawareans, sharing their reporting for free through their website (spotlightdelaware.org), newsletter, and social media. The real magic, however, lies in partnerships with both legacy newsrooms and nontraditional sources of information. By sharing the information through these platforms, Spotlight Delaware can inform and engage more people in more communities.

media. So that’s what we’re attempting to do with Spotlight Delaware — to go where people already are.”

The nonprofit is also creating a new network of nontraditional information sources, leveraging different social media platforms, church newsletters, and more. For example, the Haitian Creole community in Delaware largely communicates through WhatsApp, so the big question to ask is, “How can we build relationships with the people who are leading those group chats to reach the Haitian Creole community?” By tapping into these different media to share critical civic information, the Local Journalism Initiative is effectively closing the information gap.

“If a newsroom is already serving a certain community and we give them a Spotlight Delaware story, then it means that group now has access to local news and information that they didn’t have before,” Levine explains. “We have to communicate with them through different platforms, through different languages and cultural contexts, and through different

For Levine, success isn’t measured in views or clicks, but rather in the level of engagement with each article’s call to action. “We have a box at the top of every story that says in a couple of sentences why Delaware should care about this issue at the individual level. We also have a call to action included in as many articles as we can. If there is a legislator who is particularly influential over a decision, then we are going to provide that legislator’s name and contact information for our readers,” Levine elaborates. This way, their readers are encouraged to participate without being pushed to accept a certain narrative; they ultimately decide how to approach the call to action.

“If we want Delaware to thrive, we need communities that are well informed and engaged in our civil society as well as in our community,” Levine finishes.

BUSINESS SPOTLIGHT:

Tanya Associated Business Services, LLC

BY COLIN HEFFINGER

››“From homelessness to success.” For Tanya Williamson, founder of Tanya Associated Business Services (TABS), the challenges to start a business were stacked against her— including being an African American woman, a college dropout, a single mother, homeless, and recovering from a divorce. In the face of these adversities, Tanya used determination and a powerful vision to bring a new brand to life, specifically designed to help others struggling through the exact issues she faced on her own.

In 2007 while living in the YWCA Homelife Management Center, a Delaware homeless shelter, Tanya founded TABS to support minority-owned businesses in overcoming challenges encountered in business growth and long-term sustainability. Utilizing her prior experience in corporate America, she consistently empowers entrepreneurs to achieve their dreams.

Today, Tanya’s brand continues to expand in offering a variety of services including relationship counseling, construction strategy, and business planning for the construction trades, retail, nonprofits, law firms, and much more.

One of Tanya’s most recent organizations, Married to the

Ring®, was built to help corporations, governmental entities, individuals and couples, faith-based organizations, and international partners foster healthy connections through the power of relationship education. Her strategy uses scientifically tested methods that guide participants to recognize components of a healthy relationship, navigate conflict, and work together in achieving shared goals.

“Married to the Ring® has positively impacted individuals, couples, and organizations across the globe,” says Tanya. “Fueled by my own experiences through divorce and losing my corporate role before becoming homeless, my brand is focused on encouraging productive and healthy relationships across life and in the workplace. My training programs have led to improved communication, stronger bonds, and a greater sense of fulfillment.”

Tanya’s devotion to supporting others extends further into building stronger Delaware communities.

Since 2008, she has been actively involved through her work in construction management and in 2013, Tanya married

Tanya Williamson, founder of Tanya Associated Business Services

Gerald Williamson, a general contractor with 24 years of experience. He operates Vision Builders & Associates, a construction company, and TABS operates the construction management real estate development services. Together, they develop both commercial and residential properties that support the growth and prosperity of Delaware communities.

Combining her passion to strengthen relationships and her and her husband’s work experience in construction, Tanya recently unveiled her newest product: the Marriage Blueprint Community. This fullyear program helps couples prepare and implement the tools necessary to succeed in marriage and business, ensuring emotional and financial stability to ultimately tackle the tremendous increase in divorce rates over recent years.

Reflecting on how others with similar challenges and experiences can succeed, Tanya stresses the importance of recognizing equity across all businesses.

“I’ve learned in my journey as an entrepreneur that until we witness equity at the top in all industries, we will continue to experience opposition,” explains Tanya. “This is because ultimately, they both work hand in hand. My story serves as inspiration to all who face adversity, showcasing how hard work, dedication, and a never-give-up attitude can make anything possible.”

Learn more about the full extent of services Tanya offers at www.tanyawilliamson.com.

DIVERSE SUPPLIER SPOTLIGHT:

Brownfield Science & Technology Inc.

BY COLIN HEFFINGER

››Sometimes, Delaware’s natural ecosystems are threatened by man-made hazards. In these moments, it’s essential to collaborate with a trusted earth sciences company that puts forth the commitment to sound science and client service. That’s where Brownfield Science & Technology Inc. (BSTI) steps in—an environmental consultant that has led assessment and remediation projects across the First State and surrounding region, including cleaning up the largest inland oil spill in Delaware’s history.

Since 1999, BSTI has grown to help commercial clients, legal counselors, real estate developers, engineering firms, state governments, and financial

institutions navigate the environmental challenges faced across their properties. BSTI services span assessment and remediation of industrial contaminants, natural resource assessments, contaminated site redevelopment, risk assessments, and a variety of other in-field capabilities.

Debbie and John Kollmeier, CFO and CEO, founded BSTI with a shared interest in meeting the needs of clients struggling against environmental challenges. Leadership roles were strategically split to best highlight both of their strengths. “We agreed that I could run the day-to-day operations and John could lead the technical work,” explains Debbie. “From there,

our brand was hyper-focused on fighting normal hierarchies and building a truly collaborative atmosphere for our staff.”

Debbie’s direct team, which she’s humbly titled the “Mission Control Team,” focuses specifically on tackling risks, contracting, insurance, client negotiations, and daily financial needs. Though Debbie typically works behind the scenes, she deeply appreciates opportunities to see her field experts make a real difference for the local environment.

“The most fascinating part of my work is when we discover an issue from a site assessment,” states Debbie. “Watching the team work together across many different disciplines and track these solutions is incredible. There’s a shared commitment and ownership in the company across all our employees, and we work hard to recognize different passions as opportunities to explore new avenues for our brand.”

Between 2000 and 2020, BSTI successfully removed nearly 385,000 gallons of diesel fuel from subsurface soil and the local groundwater at an industrial facility in southern Delaware. In total, her team

Chief Financial Officer Debbie Kollmeier working on a remediation project with her team at BSTI

has removed over four million pounds of industrial contaminants throughout the region. By employing geologists, environmental scientists, biologists, chemists, and engineers, BSTI develops powerful strategies that tackle all facets of local environmental challenges.

In 2016, Debbie acquired a womanowned business certification for BSTI. “It’s harder for women in the business world, especially in the sciences,” Debbie explains. “We spent our first 17 years building our company to its best before getting certified. Now, it’s helped us collaborate with other diverse businesses as well as meet the requirements of our clients and governmental agencies.”

As they celebrate their 25th anniversary this year, Debbie reflects on serving Delawarians and its connection to her brand and vision. “We have deep roots in Delaware,” Debbie states. “Five of our staff are University of Delaware graduates and two other employees spent most of their careers developing regulations that still benefit Delawarians today. We’ve brought on these prior regulators and are looking to get more involved in brownfields and other projects along the Christina River to revitalize to its prior state. Our team is determined as ever to continue environmental remediation throughout the First State.”

For 25 years, BSTI has been dedicated to helping the Delaware business community solve their complex environmental problems. Visit www.bstiweb.com to learn more.

AMBASSADOR SPOTLIGHT: Emily Leach

››The Delaware State Chamber of Commerce’s Ambassador Committee serves as outward-facing representatives of the organization with three key goals: fostering new relationships; engaging member businesses and the community as a whole; and amplifying the voice and mission of the State Chamber. Meet our featured ambassador: Emily Leach, vice president of community accounts and partners for Visa’s Mid-Atlantic region.

What most excites you about the Delaware State Chamber of Commerce and

The Delaware State Chamber of Commerce brings together the best of the best in the local community to problem solve and promote business across the state. The State Chamber not only focuses on our core always at the forefront of the small business community and up-and-coming industries that are well-suited to come to Delaware.

What made you want to be an ambassador for the State Chamber?

How long have you been in Delaware? What kept you here for your professional career?

I was born and raised in Wilmington. My degree from the University of Delaware is in communications and business marketing. After college, I moved to New York to work as an advertising account executive supporting the Olive Garden account - my team’s ad “Soup, Salad, Breadsticks for $5.99” was in its prime across TV, radio, and print advertising. How times have changed!

After a few years, I moved back to Wilmington and joined Bank of America in their Learning & Leadership Development division. Eight years later, I was ready for a life change and moved out to San Francisco to take a sales role at Visa where I’ve been employed for the last 9 years. I love it! The pandemic brought me home and I now lead Visa’s Mid-Atlantic region.

Getting to work with like-minded, forward-thinking individuals who are also passionate about our state. Part of my role at Visa is also community engagement, so meeting other DSCC ambassadors has broadened my awareness of key issues impacting the local community and where Visa can partner, such as financial education and payments access to underserved communities.

What’s one piece of advice you would give to other business professionals?

Take the risk and get comfortable with a no. No simply means not all needs are uncovered.

What’s your favorite place to visit in Delaware?

The beach! I moved to Rehoboth Beach in 2022 as an escape from my business road-warrior lifestyle and it’s been the best experience!

Three Generations Strong

SCHLOSSER & ASSOCIATES CELEBRATES 70 YEARS OF FAMILY LEGACY

BY GARNET DENNIS

›› Running a family business is a delicate balancing act, requiring a blend of sacrifice, time management, and an unwavering commitment to shared goals, yet through the challenges lies a deeply fulfilling journey of building a legacy. In 1954, my father, Paul Schlosser, Sr., founded Schlosser Plumbing & Heating, a residential repair service located on Newark, Delaware’s Main Street.

As the family grew, so did the business. I had four siblings, and the plumbing business provided for our large family throughout the years. My brother, Paul Jr., being the only son, worked in the business along with Nancy, my eldest sister. In the 1980s, Paul Jr. made great strides in growing the business as he took on commercial work while maintaining the residential repair service.

In 1992, my husband, Steve Dennis, joined the company and concentrated mainly on the service department. We became Schlosser & Associates, recognizing that none of this would be possible without a skilled group of associates. Paul Jr. unfortunately became ill and

passed away in 2013. This brought on yet another transition for Schlosser & Associates. Steve became president of the company, and along with many trusted associates–including Cory Marshall, Chip Gruber, Darryl Remedio, Mary Clark, and several others–we began doing work at industrial sites while still maintaining our presence with

commercial and residential customers.

Steve and I have four children, and once they got a bit older, I became more involved in the company. As our three sons, Zach, Chris, and Justin are currently working within the company, this marks the third generation involved with the business. With the arrival of my grandson, Adrian, perhaps the fourth generation will join us in the future!

As a business who was a legacy winner of the Family-Owned Business Awards from the Delaware Business Times in 2019, we understand the significance of supporting fellow businesses like ours. What sets family-owned businesses apart is the dedication to quality, personalized service, and a deep-rooted commitment to our community. When you choose to support a family-owned business, you’re not just investing in a product or service – you’re investing in the livelihoods of local families, fostering economic resilience, and preserving the unique character of our community. Together, let’s strengthen the fabric of our business community by choosing to support one another.

From left to right: Operations Manager Zach Dennis, Vice President Garnet Schlosser Dennis, President Steve Dennis, Estimator Justin Dennis, Estimator Chris Dennis.

Chair Message

››In a previous column I challenged my peers to think outside the box and envision a Delaware business community developing business models that could change the lives of the next generation of young employees. I used Zip Code Wilmington as a prime example of a working model of success. This organization leverages innovative ideas and techniques to transform the working and learning experience of young people in computer programming. The program equips graduates with skills that lead to significantly higher starting salaries and positions them for success as more effective employees in the long run. Zip Code Wilmington’s success lies in its innovative approach, which stands apart from traditional learning methods.

BY MARIE HOLLIDAY, CPA

making a structure operate smoothly.

As we celebrate our 70th Anniversary, we continue to honor the legacy of our founder, and my father, Paul Sr. Working with family members is a blessing, especially when combined with our associates, whom we also consider to be a part of the family. We strive to encourage and support each other however we can, both at work and beyond. We are excited to continue working with the Delaware community and for the third (and fourth) generations to carry the business well into the future!

This brings me to an exciting undertaking that has put Delaware at the forefront of the education and employment conundrum in which we find ourselves. How can we equip both children and educators with the resources they need to unlock each child’s full potential? No one child fits the same mold; nor should they. Not all children belong in a four-year post-high school baccalaureate program; nor should they. We must provide other alternatives.

Let us not forget the trades. Our community is sadly lacking in skilled tradespeople to help in construction and manufacturing. We must make these valuable professions more accessible and attractive for young people who have a natural affinity for them. I for one, have nothing but great admiration for anyone who can understand the intricacies of an electrical system, plumbing, or anything related to

But how do we ensure that our students have sure footing in their abilities, training, and choices going forward? I am so excited that Delaware has become the standard bearer of the innovative Delaware Pathways Initiative. This is a concept that joins businesses and education in a collaborative effort to provide students with the most effective methods and tools to be successful. The Delaware State Chamber, amongst other industry partners, spearheaded the organization of the rebranded Navigating Delaware Pathways: An Education and Workforce Development Summit in April, which was hosted with the hope of increasing employer awareness of this initiative. Pathways programs create a talent pool of graduates with a strong foundation in both theoretical knowledge and practical skills. The numbers speak for themselves. Over 16,000 students are already enrolled in Pathways. Programs focused on career exploration are already in ten middle schools throughout the state. Additionally, more than 900 apprenticeship prospects are available for deserving students.

The Delaware Pathways Initiative is proving itself to be the gold standard in training programs and finding talent. In fact, a little feather in our collective caps is the following quote from Robert Schwartz, professor emeritus of the Harvard University Graduate School of Education: “No state builds pathways from high school to jobs as well as Delaware does.”

It’s an exciting time in our state, and I believe we as employers need to support this effort. Stay tuned. There is much to be learned.

Adrian — the fourth generation!

The Growth Strategy That Most Small Businesses Ignore

BY BETH POMPER

›› What if I told you there was a way to capture more market share in your industry, diversify your risk, and gain a competitive advantage in today’s challenging business climate?

Let me tell you more about this strategy:

• The Fortune 500 have been doing it for decades and are still investing heavily in resources.

• Over 64% of US Small Businesses do this already, and it accounts for 20% of their profits.

• This strategy experienced a 17% growth trend in 2022.

Can you guess what it is? It’s international business sales, also known as “exporting.” Exporting is often a word that turns off many small business owners. But the truth is, it’s never been easier to export, and ignoring this strategy could mean missing out on huge revenue gains.

Capture Market Share

Only 5% of the world’s consumers live in the US. By not exporting, you’re ignoring 95% of your customers! According to Translated, you could reach 50% of the worldwide sales potential by translating your website into Chinese, Japanese, and German.1

In the past few years, many Fortune 500 companies have invested in translation. Companies that translate their website or other digital content are twice as likely to experience an increase in profits.2

Competitive Advantage

By exporting to foreign markets, your business can access growth opportunities unavailable domestically. For example, the standards for water testing in eight foreign countries are higher than in the US. There is tremendous potential for companies that provide water-treatment and monitoring-related services. Newarkbased Aqua Science manufactures instrumentation and reagents to test water toxicity. Export sales account for the majority of this global-minded company’s business.

Risk Diversification

exports, including trade associations, government agencies, international business consultants, and more. The best way to get started is to identify an emerging market that needs your products and services.

Exporting allows you to spread risk across multiple markets and customers. You’ve heard the saying, “Don’t put all your eggs in one basket.” Yet that’s what you do when you only sell domestically. As the United States economy fluctuates, your company can find stability from a customer base in other parts of the world. If you want to be in business for years to come, it’s riskier not to export!

In 2022, US exports increased by 17.7%.3 As the world rebounded from a global pandemic, savvy companies in the United States found ways to expand through exports.

Many resources are available to help small businesses grow their

Then, leverage the local resources available to you. Export Delaware has assisted over 100 small businesses with the education needed to sell their products and services worldwide. We are ready to help you every step of the way. To learn more, visit www.export. delaware.gov.

1 https://bit.ly/3TOyZk6

2 https://bit.ly/49s31Qq

3 https://bit.ly/4aqhca0

Beth Pomper is director of international business development

at Export Delaware.

CHAMBER SCENE

1. Go Blue Coats! We hosted an Evening Mixer at the Chase Fieldhouse, courtesy of Belfor Property Restoration.

2. We partnered with DETV to broadcast the “It’s All About Business” candidate forum with U.S. Congress hopefuls Eugene Young and Sarah McBride.

3. Ryotaro Tashiro, outreach economist and advisor at the Federal Reserve Bank of Philadelphia, and Governor John Carney were the featured keynotes at the Spring Manufacturing & Policy Conference in March.

4. After nearly 20,000 votes, Hologic’s 3Dimensions Mammography system won the inagural ‘Coolest Thing Made in Delaware’ contest. The trophy was custom-made by M. Davis & Sons.

5. In April, The Delaware Young Professionals Network hosted a panel discussion about the importance of board involvement and community outreach initiatives for young professionals.

6. The Delaware Safety Council hosted our April networking breakfast in celebration of National Distracted Driving Awareness Month.

DELAWARE TECHNICAL INNOVATION PROGRAM

Our Delaware Technical Innovation Program (DTIP) offers transition grants for companies that have completed Phase I, and applied for Phase II, of the federal Small Business Innovation Research (SBIR) or Small Business Technology Transfer (STTR) programs, as they work to bring new products to market.

learn more at:

DE.GOV/INCENTIVES

WELCOME New Members

AB BERNSTEIN

www.bernstein.com/our-team/ locations/philadelphia.html (302) 485-4100

1105 N. Market St., Ste. 1800 Wilmington, DE 19801

AB Bernstein is a leading global investment management firm that offers high-quality research and diversified investment services to institutional investors, individuals, and private wealth clients in major world markets. They are one of the largest investment management firms in the world, with more than $725 billion in assets under management as of January 2024.

ATLANTIC BARTER CORPORATION

www.AtlanticBarter.com (302) 654-5650

4 Mill Park Ct., Ste. F Newark, DE 19713

Atlantic Barter prides itself on providing broker-driven, handson customer service to its members. Though the company utilizes the internet as a communication tool, the company is still dedicated to providing real, live, and knowledgeable brokerage support for ALL its members.

CHOICE MEDWASTE

www.choicemedwaste.com (302) 755-7575

10 Mill Park Ct. Newark, DE 19713

Choice MedWaste provides local facilities for safe, cost efficient

and sustainable regulated waste disposal services in DE, MD, PA, and NJ. Their goal is to create custom services that allow us to adapt to our client needs.

CVS HEALTH

www.CVShealth.com (401) 765-1500

1 CVS Dr. Woonsocket, RI 02895

CVS Health is building a world of health around every consumer. Their unmatched reach allows them to deliver high-quality, affordable health care when and how individuals choose. They’re on a mission to deliver superior and more connected experiences, lower the cost of care, and improve the health and wellbeing of those they serve.

ECONOMY

ROOFING & RESTORATION

www.economyrestoration.com (302) 788-7669

36742 Dupont Blvd., Unit 10 Selbyville, DE 19975

Economy Restoration is your trusted source for professional roofing and exterior services. They pride themselves on providing top quality roof and siding installations, repairs, and maintenance for both residential and commercial properties.

EPOXY COOL ROOFS

www.epoxycoolroofs.com (443) 553-5888

36 Simpers Way

North East, MD 21901

Epoxy Cool Roof System (ECRS) is an epoxy roof laminate that encapsulates your existing roof at a fraction of the cost of a tear off and re-roof. Impervious to standing water and warranted for 20 years, ECRS avoids work interruptions and disposal issues.

www.pcadelaware.org (302) 425-7490

100 West 10th St., Ste. 715 Wilmington, DE 19801

ESDA GLOBAL LLC

www.esda-global.com (302) 498-9214

1201 N. Orange St., Ste. 7628 Wilmington, DE 19801

ESDA Global is a specialized aviation support company. Since 2005, they have been supporting the requirements of aviation industry by providing end-to-end services.

OFFICE OF THE STATE TREASURER

www.treasurer.delaware.gov (302) 672-6700

820 Silver Lake Blvd., Ste. 100 Dover, DE 19904

The Office of the State Treasurer provides state agencies with efficient banking and financial services. The office also manages State agencies’ merchant services accounts, the Delaware EARNS Program, state employees’ deferred compensation plans, Delaware’s 529 College Savings program, and DEPENDABLE, Delaware’s ABLE account.

PREVENT CHILD ABUSE DELAWARE

Prevent Child Abuse Delaware (PCAD) is a 501(c)(3) nonprofit organization that has been providing leadership for child abuse prevention activities since 1978. PCAD provides resources and training to make certain that every child in Delaware has a safe and nurturing childhood, free of abuse and neglect.

REIS PAINTING LLC

www.paintbyreis.com (302) 365-5588

504 Connor Blvd. Bear, DE 19701

Reis Painting LLC serves the tri-state area as a licensed and insured painting company that provides quality interior and exterior painting for homes and places of business.

THE MILL

www.themillspace.com (302) 751-6455

1007 Orange St. Wilmington, DE 19801

The Mill is a community of doers. We work hard, play harder, and get things done. Their community ranges from programmers to lawyers, from solopreneurs to established businesses. The Mill has coworking locations in Downtown Wilmington and on Concord Pike.

Superstars in Education & Training Superstars in Education

The Delaware State Chamber of Commerce and its workforce development affiliate, The Partnership, Inc., are pleased to announce

the 2024 Superstars in Education & Training award winners

PHOTOS BY NICK WALLACE PHOTOGRAPHY

THERE IS NO QUESTION that a healthy economy requires a strong workforce. A skilled and educated workforce draws businesses to Delaware and encourages existing businesses to stay and expand here. Whether college-bound or preparing for a technical or trade job, individuals must be equipped with the knowledge and skills to be successful. Superstars in Education and Training seeks to celebrate innovative programs that contribute to developing the state’s workforce— of today and tomorrow.

Since 1989, this award has been recognizing educational programs for innovative and impactful programming. An award is given to one independent training and certificate provider, a higher education program, and a Delaware high school program. Awards of Excellence are also granted to deserving training programs. This year saw a record number of applicants go through the rigorous application process—six programs came out on top.

The 18 members of our selection committee met over the course of three months to choose our honorees. The rigorous process included reading and scoring applications, meeting to discuss the merits of each application, and finally, making site visits for a firsthand look at the finalists in action. Our selection committee returned full of excitement and stories from the site visits.

The 2024 Superstars in Education and Training award winners—all of which exemplify creativity and efficacy in workforce development initiatives—are Delaware Skills Center, the John S. Charlton School, and

Brandywine School District. M. Davis & Sons, Beebe Healthcare, and William Penn High School were also named as Award of Excellence recipients. The winners were recognized during an awards luncheon at the newly reimagined Navigating Delaware Pathways: An Education and Workforce Development Summit at Delaware Technical Community College’s Terry Campus in April.

The Delaware State Chamber of Commerce’s 501(c)(3) workforce development affiliate, The Partnership, Inc., works to foster private sector involvement in education and workforce development to ensure the First State has a sustainable pipeline of talent. Delaware Principal for a Day, Superstars in Education and Training, Intern Delaware, and the Delaware Young Professionals Network are its four flagship programs.

2024 WINNERS

DELAWARE SKILLS CENTER

Independent Training and Certificate Provider

The Delaware Skills Center’s Electrical Training Program, the most popular of their many skilled trade offerings, caters to a limited enrollment of 30 individuals per year. This carefully designed 12-week program emphasizes hands-on experience and technical skills essential for entry-level positions in the electrical field. Utilizing the National Center for Construction Education Research and Development’s curriculum approved for Delaware’s Apprenticeship Program, participants gain proficiency in electrical systems, wiring, and installations, as well as important interpersonal skills. The Electrical Training Program not only bridges the gap between unemployed and underemployed individuals and industry shortages, but also equips graduates with the skills and knowledge to seamlessly transition into in-demand electrical careers.

JOHN S. CHARLTON SCHOOL

Higher Education Program

The Charlton Roads to Success Program at Delaware State University’s Downtown Campus is dedicated to equipping adult-aged students (ages 18-22) with the skills essential for successful integration into the community as they transition into adulthood. In this holistic program, students gain tailored, hands-on experience through skills assessments, workplace exposure, job coaching, and mentoring. Additionally, they participate in activities such as monthly YMCA activities, annual play productions, inclusivity events, and a student-run card company. By nurturing vocational skills, fostering independence, and creating a sense of belonging, this program equips young adults with valuable skills while also fostering a sense of inclusion and empowering them to lead fulfilling lives.

BRANDYWINE SCHOOL DISTRICT

High School Program

The Empathetic Engineering: Bridging Innovation for Special Needs program transforms lives through student-designed solutions. This Level 3 Design and Engineering program, offered at Concord, Brandywine, and Mount Pleasant High Schools, focuses on Human-Centered Design

(HCD) to empower students to create inclusive solutions for individuals with special needs. From assistive devices for physical education to innovative workplace tools, students develop empathy and an understanding of diverse needs while also gaining valuable design and engineering skills. Their creations enhance accessibility and directly improve their clients’ lives, fostering a sense of purpose and social responsibility in the students and the wider community.

AWARD OF EXCELLENCE RECIPIENTS: M. DAVIS & SONS, WELDING TRAINING PROGRAM

Independent Training and Certificate Provider

BEEBE HEALTHCARE, MARGARET H. ROLLINS SCHOOL OF NURSING

Higher Education Program

WILLIAM PENN HIGH SCHOOL, HEALTHCARE TECHNICIAN PROGRAM

High School Program

2024 Selection Committee

Zakiyyah Ali Tech Council of Delaware

Mark Baxter Rodel

Jon Bell

Better Business Bureau Serving Delaware

Patrick Best WSFS Bank

Katie Burns Office of the Governor

Kelly Ann DeCurtis Pepco Holding Company

Jessica Jordan DuPont

Charles Madden

Delaware Prosperity Partnership

Kendall Massett

Delaware Charter Schools Network

Dr. Kathleen Matt University of Delaware

Keisha Morris Bayhealth

Anna McDermott Food Bank of Delaware

Dr. Robert Rescigno

Wilmington University

Dr. Cora Scott Department of Education

Dr. Patricia H. Smith

Holmes Smith Consulting

Joanna Staib

Delaware Workforce Development Board

Tamara Stoner

Delaware State University

Rachel Turney

Delaware Department of Labor

Navigating Delaware Pathways

An Education & Workforce Development Summit

THANK YOU TO OUR GENEROUS SPONSORS:

Leadership:

Gold:

Friend:

Bronze:

Silver:

Patron:

Back to Basics Learning ByrdGomes

Delaware Division of the Visually Impaired

Landmark Science & Engineering Schlosser & Associates Mechanical Contractors

Maria Taylor & Family

Superstars in Education

Building Bridges Through Empathy

Brandywine School District’s Empathetic Engineering Program is empowering students and transforming lives

AMIDST ROWS OF LOCKERS in Brandywine School District’s (BSD) high schools, a revolution is underway—one that marries technical skills with compassionate innovation. BSD’s Empathetic Engineering Program, founded in the 2015-2016 school year at Concord and Brandywine High Schools, is a groundbreaking initiative that merges engineering principles with empathy to create inclusive technical solutions for individuals with special needs. The program has since expanded into Mount Pleasant High School as well, where 250 students participate every year districtwide.

Incorporating human-centered design, a methodology that places the user at the heart of the design process, these level 3 design and engineering

BY REGINA DONATO

students don’t just learn engineering fundamentals; they delve deep into understanding the challenges faced by their clients with special needs. Through immersive experiences like empathy interviews, students build trust, gather crucial information, and gain a firsthand perspective on the barriers their clients are experiencing.

“From customizable assistive devices to participate in physical education classes to innovative measurement tools in the workplace, our students’ creations have garnered praise for their functionality, affordability, and most importantly, their ability to positively impact the lives of our clients,” says Michelle Kutch, director of curriculum, instruction, & assessment at Brandywine School District. “Working with the special needs population

Superstars in Education

fosters empathy and a deeper understanding of diverse needs. Students also learn to consider various perspectives, leading to more inclusive and thoughtful designs.”

Students go through a variety of steps to create these innovative designs. After defining the problem with their client, students break it down using a matrix to consider factors like cost, safety, and user needs. They brainstorm solutions, prioritizing function over aesthetics, and then research existing products for inspiration. Technical drawings lead to prototypes that are tested with the client, fostering empathy as students see the impact of their design. The project then concludes with a professional presentation reflecting on the entire process.

The program has forged partnerships with local schools, nonprofits, area hospitals, and various other institutions throughout its existence. Over the years, students have developed a plethora of innovative products, including adaptive sports equipment for BSD elementary schools, a streamlined weighing machine for sorting and packaging dog treats, a barcode scanning device tailored for pharmaceutical sorting, assistive devices to enhance classroom performance, and braces enabling individuals with physical disabilities to play musical instruments, among others. These remarkable creations have significantly improved the quality of life for their users, facilitating enhanced success in both educational and professional environments, regardless of age or life stage.

“Our projects have received acclaim not only within our school and

local community, but also in regional engineering competitions,” explains Kutch. “More importantly, the smiles on the faces of those we have assisted serve as a testament to the real success of the program.”

Beyond teaching high schoolers important skills and positively impacting the clients in which the engineered products serve, the program also has a much wider impact on Delaware’s workforce. Graduates of the Empathetic Engineering program are well-prepared for careers in STEMrelated fields, no matter where they end up going to school or continuing their career. Their hands-on experience in empathetic engineering gives them a unique perspective that is increasingly valued in industries that focus on inclusivity and human-centered design.

The Brandywine School District’s Empathetic Engineering Program is more than just a high school STEM course; it’s a transformative journey that fosters empathy, problem-solving, and a drive to create a more inclusive world. “We are so thrilled to be considered a Superstar in Education and Training by the Delaware State Chamber of Commerce. We know how great our programming is, but to be recognized by our workforce and industry partners is truly an honor,” remarks Kutch. “Our teachers work incredibly hard to provide outstanding design and engineering opportunities for our students. To know that we are positively developing their future workforce is both validating and inspiring, and only reaffirms our dedication to our STEM programming.” n

FREECAREERTRAINING

✔ Requirements

DEresidentage18orolder

Highschooldiploma/GED

Backgroundcheck/drugscreening

★ Benefits

Freeforthosewhoqualify

Shorttrainingcycles

Inpersonclasseswithhandsontraining

DelawareSkillsCenterisanEqualOpportunityEmployer/Program.Weprovideauxiliaryaidsandservicesuponrequesttoindividualswithdisabilities,andwearepartially fundedbyDelawareWorkforceInvestmentBoardandDepartmentofLabor.ItisagainstthelawforthisrecipientofFederalfinancialassistancetodiscriminateonthe followingbases:againstandindividualintheUnitedStates,onthebasisofrace,color,religion,sex(includingpregnancy,childbirth,andrelatedmedicalconditions,sex stereotyping,transgenderstatus,andgenderidentity),nationalorigin(includinglimitedEnglishproficiency),age,disability,orpolitical affiliationorbelief,or,againstany beneficiaryof,applicantto,orparticipantinprogramsfinanciallyassistedunderTitleIoftheWorkforceInnovationandOpportunityAct,onthebasisoftheindividual’s citizenshipstatusorparticipationinanyWIOATitle1-financiallyassistedprogramoractivity.TextTelephone/Teletypewriter(TTY)RelayService-English,711or 800-232-5460,Spanish877-335-7595.

•Committed

•5th

•National

Bridging the Transitional Gap

Charlton Roads to Success Program empowers the shift from campus to career

FOR A DECADE AND A HALF, the Charlton Roads to Success Program has been instrumental in bridging the transition from high school graduation to entering the workforce for its adult-aged participants. Located at the Delaware State University Downtown Campus, the program targets students with intellectual disabilities and autism, offering them a supportive environment to refine both the hard and soft skills necessary for successful employment. Given its focus on vocational and professional development, as well as the imparting of essential life skills across classroom, inclusive, and work-based learning settings, it comes as no surprise that this program earned the prestigious title of a 2024 Superstar in Education and Training.

BY AMANDA SCHIMMEL

“We work to foster an environment that creates authentic opportunities for the students where they can be around same-aged peers on the college campus,” Megan Polichetti, assistant principal for Caesar Rodney Countywide Programs, explains. Charlton Roads to Success offers a wide variety of programming, tailoring its instruction to individual needs and offering hands-on experiences and personalized support.

On campus, students participate in inclusive activities like adaptive physical education, art sessions, and communal lunches with their peers. The program has also launched a student-led card company dedicated to crafting and retailing handmade cards within the community. Working at the company instills skills in inventory management and ledger upkeep,

Superstars in Education

while also nurturing creativity. “We also organize monthly full-day outings at the local YMCA, enabling students to select activities of their choice. Additionally, students play an active role in the annual Artworks for All event, where they exhibit their talents through participation in a theatrical production,” adds Polichetti.

Family training nights are held to further ensure that the program is providing a comprehensive level of support. This holistic approach strengthens both familial involvement and understanding for each student’s needs. “We invite families to come and listen to adult support agencies because we noticed that some of them were unaware of the services they provide. By allowing the families and students to ask any questions they may have, we are improving the program and figuring out the best way to reach the families and students that need our support,” Polichetti elaborates.

One way Charlton Roads to Success determines its success is by looking at the number of students who are connected with adult services providers, employers, or volunteer opportunities before graduation. “We like to have students connected before graduation so that we can work with the agency during the transition period. This allows for the school staff to communicate with the agency that will be supporting the student, for the student to become familiar with the agency staff, and for the agency to ask any questions they may have about the student,” Polichetti explains.

Partnerships with local businesses, community organizations, and educational institutions play a vital role in the program’s operations. Collaboration with these entities facilitates workplace exposure, mentorship, and the provision of necessary resources, such as training materials and equipment. One of their forged partnerships is with Community Integrated Services (CIS), which now administers paid internship opportunities for students. During these six-week internships, participants are immersed in practical experiences while learning both soft skills and banking fundamentals.

Another crucial partnership lies with DART Paratransit for transportation. As they cannot drive themselves, each student utilizes DART transportation in place of a school bus. New students undergo travel training to prepare for when they will use it every day in the workforce.

While the variety of services they provide might change and adapt to each cohort’s needs, the program’s overall goal remains the same: to equip young adults with a diverse skill set that not only prepares them for employment, but also nurtures independence, confidence, and adaptability. Polichetti concludes, “By tailoring instruction to individual needs and offering a supportive environment, the program enables these students to navigate the challenges of adulthood with a strong foundation of skills and self-assurance.” n

DON’t WAIT. SOAR.

Your future is in your hands.

Cost doesn’t have to keep you from going to college. Delaware’s Student Excellence Equals Degree (SEED) Scholarship provides FREE tuition for Delaware high school graduates of any age to attend Delaware Tech.* The scholarship applies to associate degree, diploma, credit certificate, and workforce training programs.

Learn more at dtcc.edu/seed. *Students

Superstars in Education

Transforming Futures

Delaware Skills Center’s enduring approach to workforce development

BY AMANDA SCHIMMEL

FOR OVER HALF A CENTURY, The Delaware Skills Center (DSC) has been dedicated to providing accessible workforce development training to Delaware residents. Offering a variety of skilled trade programs, including Carpentry, Electrical, HVAC, Plumbing, Welding, and more, DSC aims to empower unemployed and underemployed individuals by equipping them with the necessary practical skills and certifications for well-paying jobs in high-demand industries. Not only is their Electrical Program the most sought-after construction trade they offer—with over 250 applications annually—it has also earned the well-deserved title of 2024 Superstar in Education and Training.

“The objective of the Delaware Skills Center’s Electrical Program is to provide entry level training, promote career readiness, and assist with job placement in the field,” explains Supervisor Jacqueline Hawkes.

“The program is designed to equip participants with theory, technical knowledge, hands-on experience, and industry-specific competencies that are essential for successful employment.”

By utilizing the National Center for Construction Education Research and Development’s curriculum, the State of Delaware recognizes the 12-week program as a student’s initial year of an apprenticeship. “Not only does the curriculum cover technical expertise in electrical systems, wiring, and installations, it also teaches important soft skills such as teamwork, communication, and problem solving,” Hawkes adds. The instruction of technical skills and the cultivation of soft skills collectively contribute to a more comprehensive and industry-responsive strategy for workforce development in the electrical field.

DSC’s Electrical Program addresses industry needs and workforce

gaps within the sector. In response to the increasing demand for skilled electrical professionals in Delaware, the program was created to bridge the gap between unemployed and underemployed individuals and the critical shortage of qualified workers in the electrical industry.

“DSC takes pride in upholding the principle of equal opportunity. We strive to have representation of individuals from all races, religions, and cultures,” Hawkes says. “Many of our students have enrolled from Promise Communities, where they have been underrepresented, disadvantaged, or unable to seek mainstream employment because of criminal charges and incarceration. We have also implemented scholarship programs to further support students with severe financial constraints. We want to give everyone the opportunity to join our program, regardless of their background.”

Moreover, DSC employs targeted outreach strategies to connect with unemployed and underemployed individuals who are interested in pursuing a career in the electrical field. On top of that, key partnerships with local community organizations, workforce development agencies, and educational institutions further broaden the reach of the program.

To optimize post-graduate employment opportunities, training specialists meet with students during their 12 weeks of training to review soft-skills, assist in resume writing, and provide support for overall job placement. Where necessary, students are provided with the opportunity

to engage in off-site work experience in collaboration with DSC business partners. “This enables business partners to evaluate the students for potential employment and offers hands-on, real-time, experience for the student. Along with the job fairs we put on, these opportunities have contributed to a higher rate of successful job placements for the students,” Hawkes adds.

Placing each participant with an employer after graduation is the number one priority at DSC. 95% of the Electrical Program students secure employment before their last day of class, with the 2022-2023 cohort achieving a 96% job placement rate. “Employment verification data is collected through student’s pay stubs, employer verification forms, or both,” explains Hawkes. “We have training specialists who remain connected to the program’s graduates and monitor their employment, documenting their first day and then checking back in at day 30, 60, and 90.”

With its Electrical Program shining as a 2024 Superstar in Education and Training, the Delaware Skills Center’s commitment to empowering its students is undeniable. By bridging industry gaps and fostering inclusivity, DSC not only prepares its students for success, but ensures their seamless integration into the workforce. With an impressive track record of job placements and unwavering dedication to its graduates’ continued success, DSC remains at the forefront of transformative education in Delaware. n

Superstars in Education

RECOGNIZING

The Voice of Children and Education

Jea Street honored with the 2024 John H. Taylor, Jr. Education Leadership Award

IN 1974, Jea Street was fresh out of college when he was put in charge of the Parent Educational Resource Center and a federal judge told him to be the voice of the children. More than 50 years later, he’s still speaking for them.

“His signature is definitely being passionate about education and kids,” says Janet Kilpatrick who serves with Street on the New Castle County Council, where he’s represented the Tenth District since 2004. “We can be talking about sewers and he can somehow relate it back to education.”

For his passion and the countless number of children he’s helped, Street is the 2024 recipient of the John H. Taylor, Jr. Education Leadership Award.

The John H. Taylor, Jr. Education Leadership Award recognizes leaders within the community who have provided sustained leadership in advancing Delaware education and who, by doing so, have also made our community a better place in which to live and work. It’s practically a description of Street, according to people who know him well.

Starting from his initial role assisting with preparations for courtordered school desegregation in Wilmington, to his tenure as executive director of Hilltop Lutheran Neighborhood Center, and later as Director of Wilmington Parks and Recreation, Street has consistently championed educational initiatives throughout his career. Presently serving as president of Delawareans for Education Opportunity, Street’s commitment remains steadfast, continually advocating for the betterment of children’s education.

“He is an amazing mentor and leader,” says Michelle J. Williams, executive director of Hilltop Lutheran Neighborhood Center. “He’s well loved and respected. People still come to Hilltop looking for Mr. Street.”

Street worked with Hilltop for 35 years. When he arrived, he was told that no one would fund an expansion for that “dump.” Street took that information as a challenge rather than a defeat. He built Hilltop from a 40-child daycare to a 185-child community center with a budget of $2 million a year. Street sits on the board there now.

“Today, when I come out of that building I say, ‘Look at my dump

BY KIM HOEY

now,’” says Street, who said he worked every job Hilltop needed, from janitor to director. Expanding the building, though, was nothing compared to the children he helped.

Street had a reputation for loving the “baddest” kids the most, says Williams. Street says that’s because he was one of them. His father once described him as a child who “could make Jesus cuss.” People advocated for him to keep him in school and on the right path, he says. Working with kids with difficulties was just returning the favor.

One of those “baddest” kids was Daman Harris, educator and author of The AntiRacist School Leader. Harris, a former Hilltop child, was kicked out of college his first time through. Street gave him a job at Hilltop where the staff mentored Harris and advocated to get him back in school.

“The way he led was instrumental,” says Harris. “The kinds of things he did were contagious. He was a role model for me.”

Street wore a suit and tie to work every day. When Harris asked him why, Street answered, “You wear a suit and tie when you’re doing something important, and you kids are important.” Harris says he wears a jacket and tie every day for that reason.

He might have understood kids with difficulties, that doesn’t mean he tolerated foolishness.

If a teacher called about one of his Hilltop kids, he was at the school in an instant. He wasn’t afraid to talk to students in the hallways, either.

“I’d tell them, ‘You all represent Hilltop. If you go to school and act up, you embarrass me. If you embarrass me, I’m going to come to school and embarrass you back.’ In most instances, it worked.”

Street takes pride in achieving several accomplishments, including spearheading the construction of the Route 9 Library & Innovation Center, ensuring the continued operation of inner-city schools, and pursuing legal action against the state and counties to secure equitable funding for all students within Delaware’s public school system.

But out of all Street’s achievements and awards, it is helping the children in his community that has meant the most.

“All of them didn’t listen. All of them didn’t go the right way. But I love them and they love me,” finishes Street. n

Build Delaware’s future workforce by keeping talent in the First State

Delaware offers abundant opportunities for emerging talent to launch their careers. As an employer, help give them a head start in building a sense of community in a place that is ideal to live, work, and play.

Intern Delaware is an ‘add-on’ to your company’s internship program where summer interns receive access to professional development programming and networking opportunities designed to help them understand the unique aspects of Delaware’s economy and culture.

To learn more, contact Helana Rodriguez at hrodriguez@dscc.com.

Don’t just plan your next move—make it.

You already know an education is valuable. But did you also know that it’s possible? With an affordable, flexible education, Del Tech is ready to make your path to becoming an educator a reality.

Enroll today. Visit dtcc.edu.

IS YOUR BUSINESS SUPER?

Apply now for the Marvin S. Gilman Superstars in Business Award and tell Delaware why you deserve star status!

WINNERS RECEIVE:

•A professional video by 1440 Film Co. will be produced about your organization

•A feature story with professional photography in Delaware Business magazine

•A crystal Superstars in Business award and framed plaque

•2 admissions to the awards ceremony on November 6, 2024 held at the historic HOTEL DU PONT

•AND all the exposure, publicity, and credibility that comes with being named a Superstar in Business!

WHA T MAK ES YO UR BUSI NESS S UPER?

This application form is a simple self-evaluation that can improve your business management skills and put you in the running to win the Marvin S. Gilman Superstars in Business Award!

S Ste p 1 / Self-Evaluation:

 If your organization is a business, please use Form A.

 If you are a nonprofit, please use Form B.

E Eligibility:

 In business for at least three continuous years.

 150 employees or fewer.

 Previous Award of Excellence recipients and applicants who were not selected for an award may resubmit their same application up to three years back.

 Previous Superstars in Business winners may re-apply after five years.

 Please answer the questions by completing the application online at www.dscc.com/superstarsinbusiness Electronic PDFs and paper versions are also available for reference, but your application must be submitted online. Please contact Kerri Welcher at kwelcher@dscc.com or (302) 576-6566 with questions.

S Ste p 2 / Submission:

All applications must be submitted online. Applications must be submitted to the Superstars in Business Selection Committee no later than Thursday, July 18, 2024, at 4:30 p.m. No late entries will be accepted. Please note that all submitted information remains confidential.

It is important to note that each question has a word count limit. Please follow those word count limits. Applications longer than the outlined limits will not be accepted.

S Ste p 3 / Application Review:

Within each category, the finalists may be contacted for additional information or validation of the information submitted. The review made at this step is held in strict confidence.

S Ste p 4 / The Awards:

Each winner will be presented with a special award recognizing their superior achievement on November 6, 2024, at a luncheon in the Gold Ballroom of the HOTEL DU PONT in Wilmington. Marketing and recognition will be given to all the Superstars in Business honorees throughout the year.

Awards may be judged in the following categories (Please note that final categories will be decided upon at the Selection Committee’s discretion based on the number of entries and quality of applications ):

•1 -15 employees

•16-40 employees

•41-150 employees

•Nonprofit

Below each question, we provided you with ‘Superstar Suggestions.’ They aim to help you form more robust answers and provide suggestions on what information may make your response more competitive. These are not requirements but will help judges compare your organization against other applicants. Please answer questions as concisely as possible.

EN TRY DEADLINE: Ju ly 18, 2024, at 4:30 p.m. Q Questions ? Please contact Kerri Welcher at kwelcher@dscc com or (302) 576-6 566

1. Business name, address, and phone; primary contact and CEO’s name, title, phone number and email

2. 450 words: Background information

 Describe your business. (Superstar suggestion: Assume the reader has no understanding of your industry.)

 List the number of years in business and briefly explain how your business was started.

 Number of employees and average tenure (Please distinguish between full-time and part-time).

3. 450 words : Ple ase provide your bus iness miss ion statement and/or business philosophy including core competencies and strengths How do you align your day-to-day operations to this statement/philos ophy?

Superstar suggestion: Provide your mission statement, vision statement, guiding principles, or strategies for success. How is your mission statement communicated to your clients, employees, investors, and/or the general public (i.e., word of mouth, through marketing materials, etc.)? Also, explain how they were developed – were they customer or leadership driven, and how do you ensure they are understood by your entire company? Tell us here if you have team building mee tings, strategy sessions, and/or safety meetings that may include a regular discussion on these important guiding statements.

4 4 50 words: What are your key metrics and tools and how are you measuring your results? How do you us e thes e to proactively measure your pe rformance and guarantee future success?

Superstar suggestion : Here is the place to highlight any strategies and measures taken that resulted in savings, stability, or growth. You should be monitoring outcomes that are a consequence of its operational performance and then serve as predictors of future performance. How do your results measure up to other companies in your industry? Be specific and tell us about innovative tools you use to market or boost sales, which in turn produces a good ROI. Customer loyalty, years of experience, low associate turnover and industry awards are all competitive weapons. We want to know that your business is sustainable and will be around in the years to come. Actual financial metrics (i.e., revenue growth percentage, profit margin, days cash on hand, debt ratio, etc.) could separate your application from the competition. *Remain assured that all information is kept confidential.

5 450 words : When thinking about your customers, what makes your business stand apart from your peers and/or similar businesses?

Superstar suggestion: Use this question to outline how you identify customer needs and priorities. Tell us if you are measuring customer satisfaction or if you have moved to customer loyalty or customer advocacy. How do you engage your customers? Share with us how you brand your company and how you maintain it (i.e., social media, online networking, marketing campaigns). Tell us if you have a customer database or process to retain information about customers to use in the future. If you have a formal process f or tracking and resolving complaints, highlight your program here and brag about your results. What makes your business a Superstar?

6. 450 words : A qualified workforce is a main concern for all businesses. How do you recruit and retain your as sociates?

Superstar suggestion: What are your key workforce practices and how are they directed towards creating and maintaining a highperformance work environment? How do you determine and meet the needs of your employees? If associate training or education reimbursement programs are a big part of your employee retention program or your quality/safety programs, please tell us about that too. Specific examples are appreciated.

7 450 words : What recent or current significant challenges other than COVID-19 have you had to overcome to continue to be a successful business? Identify and describe the steps you took.

Superstar suggestion: How were the challenges identified, and did you anticipate them coming? If they couldn’t be predicted, what did you learn for the next time to make the company stronger? For these opportunities, financial or otherwise, how did the leaders of the organization rally and engage associates to adapt to change and meet the challenge? List challenges within the past two years.

8 450 words : Discuss the nature and involvement of your community service efforts from leadership to employees

Superstar suggestion: We want to know what organizations your company chooses to align with and why. How in-depth is your involvement? How does your owner/leadership’s commitment and involvement influence the corporate culture as it relates to community service efforts? Describe investments of time, as well as causes supported financially. Highlight efforts regarding care for our environment, care for underserved communities, and/or social equality. Do you have a formal program that includes fundraising or service hours donated? Are the commitments or passions you have for certain causes conveyed in your marketing, company brand, and culture?

1. Bus iness name, addres s, and phone; primary contact and exe cutive director’s name, title, phone number and email

2 450 words : Background information:

• Describe the work of your nonprofit. ( Superstar suggestion: Assume the reader has no understanding of your industry)

• Number of years serving the community.

• Number of paid staff and average tenure (Please distinguish between full-time and part-time).

• Number of volunteers and their average tenure.

3 450 words : Ple ase provide your organization’s mission statement and/or philosophy, including core competencies and strengths How do you align your day-to-day operations to this statement/philosophy? Also please provide the number of people or groups that benefit from your organization (Please provide results for each of the last three ye ars). Superstar suggestion: Provide your mission statement, vision statement, guiding principles, or strategies for success. How is your mission statement communicated to your beneficiaries, staff, board, contributors, and/or the general public (i.e., word of mouth, through marketing materials, etc.)? Also, explain how they were developed – were they constituent or leadership driven, and how do you ensure they are understood by your entire organization? Tell us here if you have team-building meetings, strategy sessions, and/or safety meetings that may include a regular discussion on these important guiding statements.

4 450 words : When thinking about your key cons tituents (i e , recipients of service, board members, donors, and/or customers), what makes your organization s tand apart from your peers and/or similar nonprofits?

Superstar suggestion: Please use this question to outline how you identify constituent needs and priorities. Are you measuring their satisfaction? How do you engage your constituents? Share with us how you brand your organization and how you maintain it (i.e., social media, online networking, marketing campaigns, etc.) Tell us if you have a database or process to retain information about your constituents to use in the future. If you have a formal process for tracking and resolving complaints, please highlight your program here and brag about your results.

5 450 words : A qualified workforce and board of directors are main concerns for all nonprofits How do you recruit and retain your staff, board members, and volunteers?

Superstar suggestion: What are your key workforce practices, and how are they directed toward creating and maintaining a highperformance work environment? How do you determine and meet the needs of your staff, board, and volunteers? How often does your board meet, and are there term limits? What is the percentage of board members who make financial contributions to your organization? If associate training or education reimbursement programs are a big part of your employee retention program or your quality/safety programs, please tell us about that too. Specific examples are appreciated.

6 450 words : What recent or current significant challenges other than COVID-19 have you had to overcome to continue to be a successful nonprofit? Identify and describe the steps you took

Superstar suggestion: How were the challenges identified, and did you anticipate them coming? If they couldn’t be predicted, what did you learn for the next time to make the company stronger? For these opportunities, financial or otherwise, how did the leaders of the organization rally and engage associates to adapt to change and meet the challenge? Please list challenges within the past two years.

7 450 words : List your organization’s functional expense allocation as a percentage of total expenses : Program Services ________ Fundraising ____________ Management & General______

8 What is the calculation of your unres tricted ne t assets to current operating e xpenses? How many months of cash do you have on hand?

9 450 words : Ple ase use the space below to provide a narrative that will help the selection committee understand the strength of your nonprofit’s financial position.

Superstar suggestion: A well-run nonprofit should meet standards where at least 65% of its total expenses are on program activities. Please explain if your organization’s ratio is below that. Also, a well-run nonprofit should avoid accumulating funds that could be used for current program activities. To meet this standard, the organization’s unrestricted net assets should be no more than 3x the size of the past year’s expenses or 3x the size of the current year’s budget, whichever is higher. Please explain any variance from this standard. Examples may be that your organization is planning on a large capital project, introducing a new program, or amid a capital campaign, in which the organization is accumulating funds for that expense.

Investing in Tomorrow’s Workforce

The Power of Apprenticeships

BY MICHAEL A. GILMARTIN

Internships & Apprenticeships

seasoned tradespeople who serve as mentors to executives who oversee program management, each department plays a crucial role in shaping the apprentice’s journey toward excellence.

Recruitment lies at the heart of our apprenticeship initiative. We’ve adopted a multifaceted approach, forging partnerships with local vocational and technical schools, universities, and colleges. We’ve successfully diversified our talent pipeline by engaging with students early on and emphasizing the myriad of opportunities within the trades. Events such as Apprenticeship Week and National Signing Day serve as platforms to amplify our message: the trades offer not just employment but a pathway to a fulfilling career.

Central to our apprenticeship program is on-the-job learning, related technical instruction, and mentoring. Through hands-on experience, supplemented by classroom instruction and guided mentorship, apprentices receive a comprehensive education that prepares them for success in their chosen trade.

Mentorship is a critical component of our program, with experienced team members serving as guides and advisors to apprentices.

Regarding program costs, our primary investment lies in covering the expenses associated with school. However, the return on investment

transcends financial metrics. For us, the accurate measure of success lies in retaining highly skilled, certified journeypersons who contribute to our productivity and innovation.

The impact of apprenticeships on our workforce has been profound. Apprentices who complete their programs emerge as invaluable assets, equipped with the knowledge and expertise to drive our company forward.

An apprenticeship yields tangible rewards with wage increases commensurate with their progress through the program. This incentivizes continued growth and commitment, fostering a culture of continuous learning and advancement.

Apprenticeships represent a commitment to investing in the future.

At M. Davis & Sons, we’re proud to champion apprenticeships, ensuring our workforce remains resilient, adaptable, and primed for the challenges ahead. As we look towards tomorrow, we do so confidently, knowing our apprentices will lead

From the Classroom to a Career in Caring

The Workforce Pipeline Development Program at Nemours Children's is an initiative to address diversity by empowering the next generation of healthcare professionals and offering career-pathway opportunities to underrepresented teens and young adults. The program partners with local schools to provide certified nursing assistant and medical assistant students with clinical training and employment.

Leading the Way in Teacher Apprenticeships

Registered apprenticeships address shortages and streamline pathways to teaching

BY ANN HLABANGANA-CLAY AND MICHAEL SAYLOR

ACROSS THE COUNTRY, we’re grappling with a shortage of teachers, and Delaware is no exception. At the start of this school year, Delaware’s public schools had 355 vacant teaching positions. The greatest need is in our middle and high schools, especially in subjects like math, science, and special education, where many schools struggle to find qualified candidates.

Despite these concerning figures, Delaware is performing better than other states. According to a July 2023 Policy Memo from the U.S. Department of Education titled “Raise the Bar: Eliminate the Educator Shortage,” only three states experienced any growth in their educator workforce post-pandemic. Delaware led the pack with a 5.1% increase. In its commitment to leading the Nation, the state is actively developing more high-quality pathways into teaching. One initiative is the introduction of a Registered Apprenticeship in Teaching.

The concept of registered apprenticeships for teaching started in Tennessee in 2021. These programs offer aspiring educators a unique pathway into the teaching profession. Modeled after traditional apprenticeships in skilled trades, such as carpentry or plumbing, registered apprenticeships for teaching provide a combination of classroom instruction and practical, on-the-job training.

Nationally, these programs have gained traction to address both the shortage of teachers and the need for more diverse pathways into education. By blending classroom learning with hands-on experience, aspiring

Bill signing of House Bill 138 on August 23, 2023, at Appoquinimink School District. Left to right –Secretary of Education Mark Holodick, Michael Saylor, Bill Sponsor Kimberly Williams, Governor Carney, Ann HlabanganaClay, Deputy Secretary of Education Cora Scott.

Helping Veterans Re-Enter the Workforce

Fulton Bank is changing lives for the better with Military Internship program

BY JESSICA GOMBAR

COMMITMENT. ACCOUNTABILITY. FOCUS. These are just some of the talents veterans and active military personnel bring to today’s workplace. From setting priorities to time management, veterans uniquely understand the importance of teamwork, collaboration, and resilience on the job.

But transitioning from military life to civilian life, particularly when it comes to the job market, is not without its challenges. According to a 2019 Pew Research Center report, only one in four leave the military with a job lined up due to discrimination and bias, lack of support and resources, and more. In addition, 55% of veterans report that finding a job is one of their most significant transition challenges.

Whether it’s creating a military hiring program or a veteran employee

resource group, organizations that support service members demonstrate a commitment to the well-being and success of their employees. Last year, Fulton Bank, one of the leading financial institutions in the region, celebrated the 10th anniversary of its Military Internship Program, a paid six-month internship that helps service members transition into the civilian workforce through on-the-job training, mentoring, networking, and professional development opportunities.

Over the past decade, Fulton Bank has dedicated hundreds of hours to the development, management, and growth of the program, working with more than 168 veteran interns and hiring more than 40 service members for full-time positions.

In addition to hands-on experience in the banking industry, the

The Military Internship Program is just one example of how Fulton Bank is helping to prepare the next generation of leaders through a strong recruitment strategy focused on diversity, equity, and inclusion, and its ability to change lives for the better.

Military Internship Program provides service members with access to senior management and human resource professionals. This access provides resume and interview coaching, as well as job search education, to aid in their transition into the workplace and prepare them for a successful future, whether in banking or another industry.

Community partnerships have been the key to this program’s success. Since its inception, the Military Internship Program has collaborated with dozens of organizations and institutions, including VetConnect, The American Legion, and various colleges and universities that support military conferences and seminars.

The unique program has also earned industry recognition, including an American Bankers Association Foundation 2023 Community Commitment Award. Fulton Bank’s commitment to military service members has also earned recognition from the Department of Defense’s Employer Support of the Guard and Reserve (ESGR), with Above and Beyond Awards in 2021, 2022, and 2023. In 2024, the bank is a finalist for the ESGR’s Freedom Award.

The Military Internship Program is just one example of how Fulton Bank is helping to prepare the next generation of leaders through a strong recruitment strategy focused on diversity, equity, and inclusion, and its ability to change lives for the better.

Whether it’s helping a veteran or service member forge a path to longterm employment in the banking sector, finding new ways to support veteran-owned small businesses, or providing financial counseling to a young military family, Fulton Bank continues to empower veterans to achieve their personal and professional goals. To learn more about Fulton Bank or its Military Internship Program, visit www.fultonbank.com. n

Jessica Gombar is a talent management program manager at Fulton Bank.

Empowering the STEM Workforce of the Future

How

Chemours is helping develop and diversify the next generation of innovators

THE WORLD IS INNOVATING at a rapid pace as we work to solve major global challenges, from climate change and decarbonization to managing the boom in artificial intelligence and other emerging technologies.

At Chemours, our chemistry is integral to many of the innovations needed to solve these problems, including the development of clean energy, electric vehicles, semiconductor chips, sustainable refrigeration

helping us build a brighter future for our planet, they aren’t without their demands—including access to a strong and diverse Science, Technology, Engineering, and Math (STEM) workforce here in Delaware and across the country.

Some forecasts show that the United States will add nearly 800,000 new STEM jobs by 2031, compared to 2021 numbers. The Bureau of Labor

Statistics (BLS) predicts data science jobs will increase by 35% by 2032, mechanical engineers by 10%, chemical engineers by 8%, and chemists and materials scientist jobs by 6%—all at rates faster than average for all occupations.

That’s why Chemours is focused on identifying and developing that next generation of talent through initiatives like our internship/ co-op program and investments in STEM education. Our program is part of our strategic effort to attract high-quality, early-career talent from colleges and universities. It provides students with a handson opportunity to jumpstart their career in fields like chemical or mechanical engineering at one of our manufacturing sites or in research and development positions at the Chemours Discovery Hub (CDH) on the University of Delaware’s STAR Campus. At the same time, this program allows our teams to train and evaluate high-potential candidates who can meet our future hiring needs.

In 2023, we hosted 97 interns and co-ops across our plant sites and locations, with nearly a third of the graduating seniors becoming fulltime employees.

However, ensuring a strong STEM workforce also means having a diverse one. Innovation is driven by diversity; diversity in thinking, experiences, and backgrounds. To continue to innovate and meet future challenges, we need input from different perspectives.

The numbers from our 2023 internship/co-op program paint a promising picture of the progress we have made in diversifying our talent pool. Women candidates made up 35% of the program in 2023, with ethnic candidates comprising 48% of the talent pool who self-reported on these metrics. Moreover, 5% of interns in our program attended a Historically Black College or University (HBCU).

Partnerships are essential to our progress and investments in the future of STEM. Nearly half of the students in our 2023 internship program came from universities and colleges where we have established relationships, including Delaware State University and the University of Delaware. At the same time, we leverage partnerships with organizations like the Society of Women Engineers, Women in Manufacturing, the National Society of Black Engineers, the Society of Hispanic Professional Engineers, and the Society of Asian Scientists and Engineers to increase reach to potential candidates.

We also utilize our scholarship programs, such as the Future of STEM Scholars Initiative (FOSSI) and Chemours’ Future of Chemistry Scholarships (FOCS), to tap into diverse talent pools.

FOSSI is a game-changing program that provides scholarships and professional development opportunities to uplift students from communities that are underrepresented in STEM. Chemours has partnered with the American Institute of Chemical Engineers, the American Chemistry Council, and the HBCU Week Foundation to help ensure students pursuing STEM degrees at HBCUs receive scholarships and are connected to internships, leadership development, and mentoring opportunities. Through FOSSI, Chemours has sponsored 60 scholars, each of whom has received a scholarship of $40,000.

FOCS, in turn, delivers scholarships to high-potential young people from communities where we operate who will or are currently studying a STEM-related field in college—helping them on their journey to an exciting and meaningful career. With the forecasted growth of the STEM industry, we need a robust and diverse pool of talent to develop innovations and help tackle global challenges.

Chemours is proud to play a pivotal role in helping to identify up-and-coming talent, connect students with scholarship opportunities, and provide real-world learning experiences to the next generation of innovators. We encourage more students to explore the opportunities Chemours has to offer (check out www.chemours.com/careers) to begin or continue their journey in STEM. We believe that together, we will create a better world through the power of our chemistry. n

Najwa Corum is the early career program leader at Chemours.

Marie Holliday, CPA, MBA, Managing Director Chair, DSCC Board of Directors

Lucretia B. Young

AARP Delaware State Director

Fighting Back Against Gift Card Scams

Imposter scams are reaching epidemic proportions in Delaware. In fact, the Federal Trade Commission recently reported Delawareans lost $22.3 million dollars to impersonator scams in 2023. And the weapon of choice for the criminals who steal from our family, friends and neighbors is often a third-party gift card. It’s a big problem, not only for consumers but for the businesses who serve them.

We’ve all seen those cards at the grocery store or other retailer, a big rack full of them with dozens of brands to choose from. It’s a quick, easy way to grab a gift card. For scammers, they’re like fresh bait on a hook. How does it work? These con artists call unsuspecting consumers and pose as a government agency, a utility company, or a business. The consumer is told to run out and buy a gift card to make an important and time sensitive payment and to share the numbers on the card or a picture of the card. The scam artist often threatens their target with additional fees, even jail time, if they don’t comply. The scammer then converts the card to cash and disappears. Most of the time, it is impossible to recover the money.

That’s why Representative Larry Lambert (RD 7) introduced House Bill 317, relating to gift card scams. It requires stores selling third-party gift cards to post a notice alerting customers about these scams, as well as telling them how to protect themselves and how to report a scam. AARP Delaware strongly supports the bill, which reflects the best practices supported by the AARP Fraud Watch Network. HB 317 also helps businesses that sell third-party gift cards to protect their customers and build more consumer confidence.

When people report losing money to a scam, 18% now say it involved a gift card, compared to only 7% in 2015. In a 2022 AARP survey, 1 in 3 adults said they or someone they know had been asked to purchase a gift card to pay a bill, fee or to claim a prize. It’s a growing part of a larger problem: Delaware ranks 4th among states for fraud reports, with Delawareans losing $22.3 million to fraud in 2023 alone.

Remember—if you can spot a scam, you can stop a scam. Passing HB 317 would be a big win for consumers and the businesses who serve them, and a significant blow to the scam artists who try to rob Delawareans of their hard-earned money. The time for action is now.

Show your support for House Bill 317

AARP Fraud Watch Network® helps you recognize government impostor scams, so your money, health and happiness live longer.The younger you are, the more you need AARP. Learn more at aarp.org/fraudwatchnetwork

Leading the Way in Environmental Justice

Delaware Law School’s Environmental and Natural Resources Law Clinic is a model for corporate social responsibility and community engagement

BY TODD J. CLARK, ESQ.

ENVIRONMENTAL LEGAL ADVOCACY is nothing new. Whether it’s the Federal Clean Water Act, Clean Air Act, Endangered Species Act, or National Environmental Policy Act, federal, state, and local regulations continue to evolve. This evolution has led to policies reflecting new environmental concerns and reevaluating policies already in place. New policies lead to new complexities and considerations of these laws. While these policies affect communities on all levels, it is the underrepresented who are left without proper education, protection, and advocacy on environmental issues.

Under the supervision of a licensed attorney, Delaware Law School offers six student-led legal clinics, many who serve clients from underrepresented communi ties. When it comes to environmental rules, regulations, and laws, Delaware Law School’s Environmental and Natural Resource Clinic gives a voice to those who need it most.

Winner of the 2024 Governor’s Outstanding Volunteer Service Award, the students reveal a commitment to environmental stewardship and public service. Having served more than 250 clients through over 25,000 hours of pro-bono legal work over more than 35 years, the clinic—the fourth oldest environmental clinic to represent clients in the world—supports the public good by engaging with the intricacies of law, regulation, and jurisprudence at no cost to its clients. In turn, the clinic serves as a model for corporate social responsibility and community engagement.

In 2023, the clinic provided pro-bono legal support to environmental justice communities in New Castle County, advocated for accountability in the case of Jennings v. Monsanto, and facilitated legislation on excessive vehicle noise. Additionally, the clinic prepared a Citizen’s Guide to Environmental Advocacy, aimed at empowering residents statewide.

The clinic has also had a substantial impact on a national and global level. For example, the clinic contributed to a petition to the U.S. Government to regulate greenhouse gases in 1999, which eventually led to the case of Massachusetts v. EPA, in which the U.S. Supreme Court upheld EPA’s authority to regulate greenhouse gases. In 2021, Professors May and Daly petitioned the InterAmerican Commission on Human Rights and lodged a complaint with the UN Human Rights Council to address human rights violations in Haiti, including those resulting from climate change. Both actions garnered special attention from these international and regional bodies.

The clinic’s collaborative approach to environmental advocacy exemplifies how businesses can catalyze positive change by working hand-in-hand with community stakeholders. Rather than imposing a predetermined agenda, the clinic actively engages with clients to address their specific concerns and priorities. By centering the needs and aspirations of the community, the clinic fosters a sense of ownership, empowerment, and knowledge among its clients, ensuring that legal interventions are not only effective but also sustainable in the long run.

This commitment to inclusivity and accessibility demonstrates how businesses can leverage their resources and expertise to uplift and empower those in need within their communities and, in turn, sets the stage for the students to bring their legal advocacy work to the business world after graduation. n

Todd J. Clark is the Dean of Widener University Delaware Law School.

Legal, Government Affairs, and Incorporating Services

Keeping your Company Compliant

BY JULIE DALLMANN

THE CORPORATE TRANSPARENCY ACT (CTA) went into effect on January 1st of this year, introducing significant changes to the business community. With its aim to combat financial crime, this controversial law creates fresh reporting obligations for millions of companies operating in the United States.

The new legislation requires many business entities to file a Beneficial Ownership Information (BOI) Report to the U.S. Department of Treasury’s Financial Crimes Enforcement Network (FinCEN). The BOI Report must disclose certain information about the company, its company applicants, and its beneficial owners. The deadline to file a company’s BOI Report varies based on the day that the business was first created or registered to do business in the United States. Companies created or registered before January 1, 2024 have until January 1, 2025 to file their initial BOI report. Companies created or registered on or after January 1, 2024 and before January 1, 2025 must file their initial BOI report within 90 calendar days after receiving actual or public notice of its creation or registration.

Although we are now several months into the Act, many businesses are still struggling to understand and comply with its requirements. A survey recently conducted by CSC showed that a significant proportion of more than 1,000 legal and compliance professionals are not yet comfortable with the CTA’s requirements. Nearly half (45%) of respondents employed by a corporation and almost a third (29%) of respondents employed in a law firm admitted to being very unclear about the CTA’s requirements. Just 4% of corporate respondents felt very comfortable with the requirements, with the figure rising to 15% among the law firm group.

associated with noncompliance are significant. Wilful violations of the CTA can carry both civil and criminal penalties. To help companies comply with their obligations under the CTA, FinCEN maintains a list of resources on its website. In particular, FinCEN has published a Small Entity Compliance Guide and a list of FAQs providing clarification on certain aspects of the law. Three terms are especially important: Reporting Company: Entities must file a BOI Report if they meet the definition of a “reporting company” and do not qualify for an exemption. A reporting company is a corporation, limited liability company or similar entity that is formed or, in the case of foreign entities, registered to do business in the U.S by filing a document with a secretary of state or any

Keeping up with new regulations can be difficult, but the risks associated with noncompliance are significant.

When questioned about the CTA topics they felt were the most challenging, corporate respondents reported that preparing and managing Beneficial Ownership Information (BOI) filings was the most burdensome, while law firm respondents reported that gathering information required for beneficial owners and company applicants was more challenging. Keeping up with new regulations can be difficult, but the risks

similar office under state or tribal law. However, there are 23 categories of companies that are exempt from the CTA reporting requirements. If an exemption applies, the entity is not a reporting company and does not need to file a BOI report with FinCEN.

Company Applicant: A company applicant is the individual who files the document that creates or registers the company, and if different, the individual primarily responsible for directing or controlling the filing.

Reporting companies formed or registered before January 1, 2024 need not identify or report information about their company applicants. However, reporting companies formed or registered on or after January 1, 2024 will need to report at least one and no more than two company applicants.

Beneficial Owner: A beneficial owner is any individuals who, directly or indirectly, exercises substantial control over a reporting company or owns or controls at least 25 percent of the ownership interests of a reporting company. Every reporting company must report at least one beneficial owner, but there is no maximum number of beneficial owners that a reporting company may have.

Keeping abreast of regulatory updates and maintaining records of compliance filings can be challenging. Outsourcing to a trusted partner with the expertise to offer end-to-end CTA solutions is an efficient way for companies to alleviate some of the administrative burden and mitigate the risks of noncompliance. n

Julie Dallmann is the product management director of corporate & legal solutions at CSC.

Robert L. Byrd, Partner (302)530-4531 · Robert.Byrd@byrdgomes.com

Rebecca Byrd, Esq., Partner (302)690-4992 · Rebecca.Byrd@byrdgomes.com

Kimberly Gomes, Partner (302)530-9093 · Kim.Gomes@byrdgomes.com

Carrie Cole, Operations (302)757-8300 · Carrie.Cole@byrdgomes.com

(302)757-8300 phone (302)322-6000 fax www.byrdgomes.com

Work-based learning educational experiences are directly linked to realworld workplaces. Work-based learning ranges from guest speakers or workplace tours to internships and immersive apprenticeships . Work-based learning:

Recent Changes in Delaware Employment Law

BY G. KEVIN FASIC, ESQ. AND ANTHONY N. DELCOLLO, ESQ.

IN RECENT YEARS, the Delaware General Assembly has introduced and passed legislation aimed at strengthening employee rights. While these efforts are positive for employees, some aspects create unintended consequences for small and mid-sized businesses. Increased regulatory complexity could make day-to-day operations more burdensome, potentially discouraging new business formation and impacting the growth of existing companies. These changes might make hiring decisions more challenging for employers, impacting overall workforce levels in the State. Some specific examples include: SB 145 (signed): This new law clarifies and establishes caps on damages allowed in claims of employment discrimination. The caps exceed what is

allowed under federal law. The likely result is that claimants will elect state courts to pursue these claims.

SS1 for SB 102 (signed): Contrary to decades of precedent, and federal law, this new law mandates prevailing wage rates on public works construction projects be paid to workers who fabricate custom components, regardless of where such work is performed. However, how this will be enforced when the work is performed out-of-state, by workers who never set foot in Delaware?

SB 27 (signed): This new law increases the statute of limitations for wage and other employment claims from one year to two years, changing decades of precedent.

HB 205 w/ HA3 (signed): This new law creates a state-sponsored retirement plan for employees that is to be “facilitated” by employers.

SS2 for SB1 (signed): This law, signed in 2022, creates an entirely new paid family and medical leave program that applies to employers with ten or more employees. Many employers are still unaware of this new law and its requirements. In addition to new tax burdens, this law provides for stiff penalties for noncompliance.

SB 35 (signed): This new law creates the crime of “wage theft” and subjects all Delaware employers (including owners and officers, individually) to criminal liability for various “wage violations.” For instance, improperly classifying an employee as an independent contractor is a violation.

SB 233 (pending): This Bill would establish employment protections, including mandatory employment by successor employers, for workers in the service sector.

HB 17 (pending): This Bill would mandate an hour of earned sick

or safety time for every thirty hours worked by an employee, potentially conflicting with SS2 for SB 1, above.

SB 229 (pending): This Bill would allow former employees access to their former employer’s personnel file (including medical records) and expands what must be in the file.

HB 258 (pending): Overturning decades of precedent, this Bill would require domestic workers (including babysitters, housekeepers, nannies, and others) to be paid at least minimum wage.

The new laws and pending bills listed above are a sample of the efforts to protect employees from their employers. Whether they are necessary is a different question. What is clear is that employers, regardless of industry or size, have increasing regulatory obligations. Stay tuned for how these play out once enforcement begins. n

G. Kevin Fasic, Esq. is managing principal of Offit Kurman’s Wilmington office and Anthony N. Delcollo, Esq. is a principal of Offit Kurman’s labor and employment practice group.

On the Forefront of Corporate Transparency

Delaware remains one of the top states

to do business

BY KRISTOPHER KNIGHT

FOR MORE THAN A CENTURY, Delaware has built and maintained a robust corporate ecosystem driven by its General Corporation Law, highly respected Court of Chancery, unparalleled expertise from the corporate and legal services community, and exceptional service from the Division of Corporations to attract and retain corporations. With more than two million business entities incorporated in the state, including multinational corporations, public companies, privately owned entities, small businesses, and over two-thirds of the Fortune 500, Delaware’s corporate franchise is more diverse than ever.

As the premier state of formation for business entities, Delaware has taken important steps to enhance oversight of the company formation process and increase corporate transparency. Secretary of State Jeff Bullock has led efforts in the First State to ensure transparency and combat illicit behavior, while minimizing potential undue burdens on the business community.

In recent years, the Delaware Department of State has supported common sense amendments to the state’s business entity laws and a regulatory framework around Customer Due Diligence requirements to support the registered agent community and protect the state from bad actors.

Most recently, Delaware supported congressional efforts to enact the Corporate Transparency Act (CTA) in January 2021 – the culmination of a decade-long effort to increase transparency in U.S. business entity ownership.

The CTA was designed to combat tax fraud, money laundering, and other illicit activities conducted by bad actors around the globe who intend to misuse U.S. business entities. By mandating businesses to disclose their true ownership – their beneficial owners – the CTA aims to close loopholes utilized by malicious actors to exploit the U.S. financial system.

In 2018 and 2019, Secretary of State Jeff Bullock played an instrumental role in beneficial ownership negotiations at the House Financial Services

and Senate Banking Committees to advocate for a national framework for the collection of beneficial ownership information.

Through meetings with key Members of Congress and the U.S. Department of Treasury, the Delaware Department of State supported efforts to create a beneficial ownership framework that would bolster national security by enhancing coordination between the Treasury Department, law enforcement, and financial institutions, while minimizing the burden on small businesses.

Ultimately, Members of Congress on both sides of the aisle came together to pass a bipartisan solution to address this complex problem. The CTA requires certain business entities to report information about their beneficial ownership, including full legal name, date of birth, current residence or business address, among other information, to the Financial Crimes Enforcement Network (FinCEN), a bureau of the U.S. Department of the Treasury.

While beneficial ownership reporting requirements are an important step in the right direction, the work is far from over. Delaware will continue to advocate for more corporate transparency while continuing to meet the needs of the corporate community. To learn more about the Corporate Transparency Act and the beneficial ownership requirements,

Kristopher Knight serves as deputy of secretary of state and the director of the Division of Corporations. To learn more about the Division of Corporations, visit corp.delaware.gov.

Wellness and Health

Prioritizing Food Security Makes Delaware Stronger

Treating food as medicine helps keep kids healthy and thriving

BY YVETTE SANTIAGO, MS, ALANNA DRAKE, MA, CHES, AND NA-TASHA D. WILLIAMS, MPA-MHR

WHEN IT COMES TO children’s health, we know that medical care represents only a fraction of a child’s well-being. The majority of what affects a child’s health are social drivers, such as education, safe environments, housing, and access to nutritious food.

Beginning in 2018, Nemours Children’s Health set out to get a better understanding of the social needs of the communities we serve throughout the Delaware Valley. We created and implemented a social needs screening tool to uncover what—outside of the doctor’s office—was impacting their health. Since that time, more than 35,000 families have voluntarily told us about housing concerns, food insecurity, lack of transportation and other

challenges. We’ve taken that data and assessed it, and where possible, we’ve helped break down barriers to health, connecting families to the critical resources they need.

We know that healthy kids make healthy learners and grow into healthy adults, so we must ensure children and families have access to everyday necessities, and that includes nutritious food.

Part of our efforts include what we call “Care Closets.” We started with two Care Closets in Delaware and as part of a comprehensive commitment to the White House Conference on Hunger, Nutrition, and Health, we plan to expand to additional primary care sites.

Care Closets are based at our primary care offices, and feature critical items such as canned goods, dry food items and other essentials. If a family identifies a need on their Social Determinants of Health screening survey, a care coordinator from the practice will reach out to see if any of the goods we’ve stocked can help.

Where do we get the supplies? Some are donated by local organizations or Nemours associates, some we buy, and some come from state government sources.

To reach our goal of creating the healthiest generations of children, we must also work to improve the health of children who may never come to us for care. That’s why we’ve committed to expanding our efforts to increase access to healthy food throughout Delaware and Pennsylvania.

We’ve signed agreements with Philabundance and Chester County Food Bank (CCFB) to step up our level of involvement in this space.

Through our work with Philabundance, which operates throughout the Delaware Valley, we help families address the “summer meal gap” by packing and distributing roughly 12,000 breakfast kits. The nutritious meals—with items such as oatmeal, whole-grain breakfast bars, milk, and juice—are distributed through 20 community partners across nine counties in three states.

With our partnership with CCFB in Chester County, Pennsylvania, families experiencing food insecurity can take part in a Fruit and Vegetable Prescription Program. Food-insecure Chester County residents are identified

and connected with fresh, locally grown produce. A prescription card is preloaded with an average amount of $400 redeemable at CCFB’s Fresh2You Mobile Market and other Fruit and Vegetable Prescription redemption sites.

In Delaware, the Nemours Healthy Foods for Healthy Kids (HFHK) program is the longest running and most proven school garden program, now working with more than 49 schools across the state and serving more than 21,000 students. In 2023, students at Carrie Downie, Eisenberg, Lancashire, and Maple Lane Elementary Schools harvested nearly 500 pounds of fresh vegetables.

The Latin American Community Center (LACC) in New Castle County, in partnership with Nemours, manages the purchase of supplies and distribution of produce to their community members. This can be accomplished through direct purchase of food from a supplier, or through alternate programming such as the development of a healthy recipe booklet, small-scale farmers markets, or other similar programming that will provide fresh produce to families. In 2023, LACC distributed more than 11,000 pounds of food to more than 500 families.

Be it through the CCFB, Philabundance, the Nemours HFHK program, the LACC, or Saint Agnes Church, which serves the needs of low-income and homeless communities in West Chester, Pennsylvania, our goal is to

meet families and kids where they are, filling in gaps to ensure children in our area have healthy meals to eat.

Our goal at Nemours is to go well beyond medicine to help children reach their full potential by creating a strong foundation as youth grow into adulthood. Treating food as medicine is essential for keeping Delaware’s children happy, healthy, and thriving. n

Yvette Santiago, MS is director of community engagement and Alanna Drake, MA, CHES is project manager of community engagement at Nemours Children’s Health, Delaware Valley. Na-Tasha D.Williams, MPA-MHR is population health specialist at Nemours Children’s Health.

INSPIRED BY CARE? FIND

YOUR CALLING IN NURSING at the Margaret H. Rollins School of Nursing

Margaret H. Rollins School of Nursing at Beebe Healthcare is a diploma nursing program with a strong tradition of academic excellence and extensive clinical experience in providing quality nursing education since 1921.

+100% NCLEX pass rate in 2023

+High-fidelity simulation labs and state-of-the art audiovisual equipment

+Dedicated faculty who are experts in their field

+The only accredited, hospital-based nursing program in Delaware

+ 2024 Award of Excellence for Higher Education from Delaware State Chamber of Commerce

Sign up to learn more here!

Margaret H. Rollins School of Nursing

Miles, Mind, and More

Quality Insights marks 50 years with employee wellness challenge

BY JEAN STORM DO, CMD, CHCQM

IN 2023, Quality Insights–a nonprofit company with a mission of improving health and healthcare–celebrated our 50th anniversary with a strong focus on the wellbeing of the communities we serve and our employees.

In the community, we awarded more than $100,000 in grants to fund promising health improvement projects. For example, Health Literacy of Delaware received a grant to educate patients with chronic kidney disease. Internally, our observances included a unique, eight-week wellness challenge that brought together physical and mental well-being, fueling a spirit of healthy competition, and fostering a sense of shared purpose and interconnectedness among employees.

The first part of our challenge focused on physical fitness as teams recorded the miles walked or ran over the eight weeks. The winning

team emerged based on the percentage of miles logged per team member, fostering an inclusive environment and acknowledging the inherent differences in individual fitness levels.

The second facet of the challenge focused on mental well-being, presenting unique weekly activities to ignite participants’ mental resilience, going beyond the conventional focus on physical activity and recognizing the symbiotic relationship between mind and body. Our activities consisted of:

Week 1: Culinary Exploration: Teams ventured into the kitchen, as the challenge instructions were to cook two new meals at home during this week and share their recipes online.

Week 2: Mindful Reading: Participants delved into non-work-related literature, reading for 15 minutes daily.

We are proud to have created an innovative and dynamic platform for employees to prioritize their wellness while also strengthening professional collaboration.

Week 3: Nature Break: Dedicated time spent outdoors rejuvenated the body and invigorated the mind, as participants spent 20 minutes outside twice during the week.

Week 4: Digital Detox: A concerted effort to disconnect from electronic devices before bedtime unfolded, promoting better sleep hygiene and enhanced mental clarity. Participants refrained from looking at electronics 30 minutes before bed four times during this week.

Week 5: Hydration Challenge: Participants strived to meet their daily water intake goals for improved physical and mental performance by attempting to consume at least 64 ounces of water for four days throughout the week.

Week 6: Connection Quest: Conversations with family and friends became a cherished ritual, weaving a tapestry of meaningful relationships within the workforce as we encouraged participants to have two 15-minute conversations with loved ones twice during this week.

Week 7: Breathing Bliss: The calming practice of focused breathing, encapsulated by the Box Breath technique, offered a tranquil escape from

SUSSEX COUNTY

the hustle and bustle of daily life for three minutes each day.

Week 8: Kindness Campaign: Acts of kindness, both big and small, rippled through the workplace, creating a culture of positivity and support as participants practiced one act of kindness each day.

The eight-week challenge was a resounding success, fostering unity and vitality among employees in a way that transcended the ordinary. As we reflect on this journey, we are proud to have created an innovative and dynamic platform for employees to prioritize their wellness while also strengthening professional collaboration.

We hope this roadmap may help other organizations implement a similar wellness challenge for their teams, and we encourage everyone to consider doing so. n

Jean Storm DO, CMD, CHCQM is the medical director at Quality Insights.

The Best Care is Here.

Leveraging a holistic approach that integrates support and nutritional counseling and led by the region’s best board certified and fellowship trained surgeons, Beebe Healthcare’s Center for Weight Loss Surgery provides comprehensive weight loss surgery and care tailored to each patient’s unique and individual needs.

Christopher Manieri, DOTarek Waked, MD

RISEing to the Occasion

How Bayhealth is investing in team member wellbeing

BY ROSI WURSTER, DNP, RN, MPH, NEA-BC, CEN

HEALTHCARE PROFESSIONALS make up a large percent of the workforce in Delaware. Healthcare organizations like Bayhealth understand that focusing on their team members’ health and wellbeing translates into better care for patients.

As part of Bayhealth’s commitment to its team members, we provide numerous ways to support them. This past December, we unveiled our BeWell initiative, which focuses on five areas of team member wellbeing, including financial, mind/body, social, career, and community. As a component of BeWell, Bayhealth is implementing a new offering to team members called RISE (Resiliency in Stressful Events).

RISE ensures that Bayhealth team members have constant access to confidential support from a group of peer responders should a stressful event occur at work.

Though healthcare can be a very rewarding career, it is also very demanding and challenging, especially for those involved in the bedside care of patients. We saw this first-hand throughout the COVID-19 pandemic and even beyond because of the significant healthcare workforce shortages that followed. While Bayhealth has dedicated significant efforts to recruit new team members, we also recognize, just as importantly, the need to retain all employees, new and existing. Focusing on our team members’ health and wellbeing is critical to that goal.

After a stressful event occurs, such as a death, an unexpected outcome, or complicated care, the team members involved may find themselves needing support. That’s where the RISE peer responders come in. Available 24/7 to their fellow team members, these peer responders are trained to provide support and resources to that team member to help them cope

with and overcome any potentially negative impact the event could have on their mental and physical wellbeing.

RISE is based on a model developed by Johns Hopkins. In early January, representatives from Johns Hopkins conducted a day-long training at Bayhealth to educate about RISE, outline the benefits it has to team members’ mental health after a stressful situation, and discuss how to implement it. Since then, efforts have been focused on the recruitment and training of peer responders.

Each year, we ask our team members to tell us what is important to them to feel well-supported, enabling them to do their best work. This means being engaged in the organization at every level: within their departments, among their colleagues, and in every encounter they have with our patients. Programs like BeWell and RISE are developed based on feedback from our team members. Our goal is to create an optimal environment that supports their professional success while ensuring they remain healthy and balanced.

Bayhealth is proud of our team members and committed to being a great place for them to work. We invite anyone interested in learning more about working at Bayhealth and joining an organization deeply committed to caring for our community to visit www.Bayhealth.org/Careers. n

Rosemary Wurster, DNP, RN, MPH, NEABC, CEN is the senior vice president of patient care services and chief nursing officer at Bayhealth.

Chamber Calendar

MAY 16, 2024

12th Annual DYPN Golf Outing

The Delaware Young Professionals Network will tee off for an afternoon of golfing and networking at the DuPont Country Club.

Foursomes will include three young professionals and one mentor.

Following nine holes, we will reconvene for happy hour.

Young Professionals / Members: $65 Future Members: $75

MAY 22, 2024

Networking Breakfast at NERDiT NOW

Meet us for a networking breakfast at NERDiT NOW’s 50,000 square foot warehouse in Wilmington’s Riverside neighborhood.

End-of-Session Policy Conference

As the General Assembly begins to come to a close, the Endof-Session Policy Conference updates you on the important initiatives the State Chamber has played a key role in shaping. The conference also features updates from our strategic partners and a legislative wrap-up from the House and Senate leadership.

Members: $75 Future Members: $85

JUNE 12, 2024

Networking Breakfast at Weiner

Newsbites

Code Differently and Wilmington University Secure Groundbreaking Partnership

Embarking on an exciting collaboration, Code Differently and Wilmington University unveiled their trailblazing partnership to propel aspiring tech enthusiasts into future career success. Under their agreement, Code Differently participants can earn up to 18 credits toward coveted undergraduate degrees in cutting-edge concentrations like Computer Science, Cybersecurity, and Data Analysis. New students enrolling from Code Differently will also enjoy the added perk of waived application fees at Wilmington University.

“This collaboration with Code Differently speaks to our mission of providing opportunity and flexibility to students, and it also addresses our comprehensive focus on technology,” says Wilmington University President Dr. LaVerne Harmon. “We understand the high demand for skilled IT professionals, and suspect that that need will grow. This partnership reflects an opportunity for innovation to meet accessibility in higher education.”

Morris James Earns National Recognition as Top Workplace

Morris James is proud to announce its recognition as one of the twelve law firms to be named by USA Today and Energage as a nationally distinguished “Top Workplaces USA” for 2024. This prestigious award celebrates organizations that prioritize their employees and cultivate exceptional workplace cultures, setting the standard for excellence in the year ahead. Notably, Morris James stands as the sole representative from Delaware, reaffirming its commitment to excellence on a national scale.

The National Top Workplaces award, presented by USA Today, is bestowed upon organizations with a workforce of at least 150 people, and what sets this recognition apart is that it is determined by the employees themselves, who evaluate their workplaces through a compre-

hensive 24-question Survey.

“This national recognition reaffirms our commitment to fostering a workplace culture where collaboration, respect, and innovation thrive,” says Keith Donovan, managing partner of Morris James. “As Morris James celebrates this achievement, the firm remains dedicated to upholding its values and principles, ensuring that its workplace continues to be a source of pride and excellence for years to come.”

Eastern Shore recently to announce a $100,000 investment in Delaware’s largest nonprofit for inclusion and access for people with disabilities.

The funds being awarded to Easterseals will be used to make necessary repairs and upgrades to existing bathrooms throughout the New Castle building to help minimize the spread of germs that could lead to COVID and other illnesses. Last year, Easterseals served more than 2,900 individuals in New Castle, either in the building or in the community. Included in the improvements is the installation of touchless technology in the bathrooms.

“This grant helps us make needed improvements to ensure that our on-site services at our New Castle site provide an even safer environment for the adults in the day programs as well as our staff,” Easterseals President and CEO, Ken Sklenar, said. “The presentation of this grant is just one more example of our partnership with New Castle County. We are grateful for this partnership which includes the New Castle County-based Hope Center, where our pre-vocational workers are learning important job skills to help them find employment in the community.”

Marnie Custom Homes Names

Jon Subity as Co-Owner

Easterseals Receives Grant from New Castle County

New Castle County Executive Matt Meyer joined the leadership of Easterseals Delaware & Maryland’s

Marnie Custom Homes, the 2022 NAHB Custom Home Builder of the Year, recently announced the promotion of Jon Subity to the position of co-owner alongside President and Owner Marnie Oursler.

With over a decade of dedicated service at Marnie Custom Homes, Jon

has exemplified unwavering commitment and exceptional leadership within the company. Joining Marnie Custom Homes as a Project Manager ten years ago, he quickly rose through the ranks to become vice president, overseeing vital aspects of the company’s operations.

In his new role as co-owner, Jon will continue to play a pivotal role in shaping the company’s future trajectory. His expertise, dedication to excellence, and passion for building extraordinary homes have been instrumental in the company’s success.

Jon Subity expressed his excitement for the opportunity, stating, “I’m incredibly excited and honored to take on this new role as co-owner of Marnie Custom Homes. Being part of such a dynamic team and contributing to the growth and success of the company is a dream come true. I look forward to continuing our journey of crafting exceptional homes and making lasting impressions in the Bethany Beach community.”

Westfield Insurance and The Precisionists, Inc. to Partner

Westfield Insurance, a leading U.S.based property and casualty (P&C) insurance company, announces the launch of its neurodiversity employment partnership with The Precisionists, Inc. (TPI), a Wilmington, Delaware-based IT and business services company focused on

Harvey, Hanna & Associates Completes

New Industrial Space

Harvey, Hanna & Associates, Inc. recently announced the completion of its latest industrial property spanning 130,000 square feet at 50 Harbor View Drive in the Delaware River Industrial Park (New Castle, DE).

The recently completed industrial building has already secured a notable tenant – PODS Enterprises LLC (PODS), a renowned leader in portable storage solutions. With its innovative approach to storage, logistics, warehousing, and distribution, PODS will further enhance the dynamic operational landscape in the region. PODS will occupy the entirety of the building at 50 Harbor View Drive in New Castle, Delaware.

“We are proud to unveil this addition to our portfolio,” said Thomas J. Hanna, president and CEO of Harvey, Hanna & Associates, Inc. “This project underscores our dedication to delivering cutting-edge industrial spaces designed to optimize efficiency and productivity for our tenants. This project represents HHA’s very first self-fulfilled new construction project where the entire project was managed in house by HHA Construction Management. I could not be prouder of the Project Team, which was led by Mike Nash, Mike Brabson, Will Harvey and Thomas Harvey. The entire project team deserves a lot of credit for a job well done.”

employment for neurodiverse adults. This innovative employment program will leverage the talents of TPI’s workforce, who are impacted by autism and other neurodiversities, to be part of Westfield’s workforce.

“When properly assessed and trained, people impacted by autism and other neurodiversities are extremely highperforming employees. TPI’s employees

bring innovative approaches to performing critical and challenging jobs such as administrative business and IT functions,” said Ernie Dianastasis, CEO of The Precisionists. “When you consider that more than 80% of autistic adults in the U.S. are either unemployed or underemployed, we are making a true difference in engaging a significant, talented,

Marnie Oursler and Jon Subity

untapped labor force. We are thrilled to partner with Westfield, a leader in the insurance industry and an employer committed to advancing diversity and inclusion.”

Candidates interested in exploring employment opportunities as a part of this program should contact The Precisionists’ talent acquisition team by emailing inquiries to careers@theprecisionists.com.

The Food Bank of Delaware received the Delaware State Education Association’s (DSEA) 2024 Community Partner Award during the organization’s annual Representative Assembly on Saturday, March 23 at the Chase Center on the Riverfront in Wilmington.

The Food Bank was nominated by Gloria Ho, a school social worker at Milton Elementary School in the Cape Henlopen School District. Ho praised the Food Bank’s commitment to eliminating childhood hunger, specifically addressing the Backpack Program.

Cathy Kanefsky, president and CEO of the Food Bank of Delaware, expressed gratitude for the award, specifically addressing the connections between food insecurity and the impact on hunger and learning. She recognized Ho’s long-time and ongoing commitment – since 2009 – to the Backpack Program providing weekend and holiday meals for students.

“We are honored to receive the Community Partner Award from the DSEA,” said Kanefsky. “Even more special was having Gloria Ho present it. Gloria is a remarkable partner in our pursuit to make sure children in Delaware have food to eat on weekends and during the holidays. It’s heartbreaking to think that a child may not eat if he or she is not in school. This award gives us an opportunity to highlight the importance of partnership between the Food Bank of Delaware and schools throughout our state to help ensure no child goes hungry.”

Greater Wilmington CVB Launches New Website

The Greater Wilmington Convention and Visitors Bureau, the destination marketing organization for New Castle County, has launched a completely redesigned website, VisitWilmingtonDE. com, aimed at inspiring and motivating those considering or planning a visit to the region.

The website offers a seamless and immersive online experience, featuring captivating full-width videos and intuitive navigation. It serves as the ultimate gateway to all the tourism offerings of Greater Wilmington and the Brandywine Valley area. From access to the Bureau’s official visitor guide to exclusive deals offered through the Greater Wilmington Discount Pass, everything a visitor needs is conveniently located on the new site.

“We’re more than just a destination— we’re a community,” said Jennifer Boes, the Bureau’s executive director. “Our new website reflects this ethos, and we’re excited for visitors to explore all that we have to offer.”

Navigation has been streamlined with larger images and visual elements, ensuring ease of use for all visitors. Additionally, VisitWilmingtonDE.com incorporates an innovative Trip Builder feature. This personalized tour guide helps craft tailored itineraries, catering to diverse interests ranging from history and cuisine to outdoor adventures.

Did you miss the Chamber Chatter online? Here are some posts about us on social media...

@Delaware State Chamber of Commerce

@DelawareStateChamber

Cover & Rossiter: Cover & Rossiter’s Marie Holliday recently met with Senator Spiros Mantzavinos and DSCC’s Tyler Micik to discuss the Delaware State Chamber’s policy priorities and the top issues impacting the business community.

@DEStateChamber

This meeting is part of the State Chamber’s Member-toMember program which brings businesses and elected officials together to help build relationships and give legislators an inside look at how a company operates. We would like to thank Sen. Mantzavinos for taking the time to visit with us! #GreatAdviceGreatPeople #Accounting #CPA #TaxProfessional #DelawareCPAFirm

Mike Pfeifer: Thanks for the write-up, Delaware State Chamber of Commerce. I was recently asked to join their ambassador committee, and here’s a quick story on why it was an easy 'yes' for me.

I started 1440 Film Co. in 2019 without two literal nickels to rub together. In fact, I had negative nickels in my bank account at the time. So, needless to say, I was looking to make some connections, land some clients, and pay my mortgage.

I leaned heavily on the State Chamber's networking events to make connections and expand my network. At their annual dinner, Michael Vanderslice introduced me to a friend of his, who had a client, who was in need of video work. It ended up being a great client for us in our first year of business and paid for a lifetime's worth of membership dues in one event alone.

Beyond networking, the Chamber advocates on behalf of businesses large and small and are overall lovely people to be around.

TLDR: I’m a fan of the State Chamber and would be happy to connect with anyone who’s looking to learn more. Link to article: https://lnkd.in/eis6WU9K

IN CASE YOU MISSED IT

Hologic: Cool news! Our 3Dimensions mammography system was voted the #CoolestThingDE! Proud of our growing team in Newark, Delaware & this awesome recognition from @DEStateChamber #innovation #womenshealth https://dscc.com/mfg.html

Policy

Had an amazing time connecting with fellow industry leaders and showcasing the incredible work we do at the Delaware Division of Small Business.

It was great catching up with resource partners and friends, exchanging ideas and discussing the latest trends in the manufacturing sector. Can’t wait for the next event!

#DelawareBusiness #ManufacturingConference

Brandywine School District: We are excited to announce that all three BSD high schools have been named Delaware State Chamber of Commerce 2024 Superstars in Education & Training Winners!

Read the full announcement at https://bit.ly/3wA0p5i #Proud2bBSD

Anastasia Jackson: Just attended the incredible Spring Manufacturing and

Conference hosted by the Delaware State Chamber of Commerce!

CALL THE CHAMBER

The State Chamber of Commerce staff works for you, serving our member companies and organizations statewide. This State Chamber staff directory lists phone numbers and email addresses, as well as individual areas of responsibility. If you need business assistance or information, please don’t hesitate to call.

Michael J. Quaranta President (302) 576-6585 mquaranta@dscc.com

Regina Donato Manager, Program & Communications (302) 576-6567 rdonato@dscc.com

Fred Miller Advertising/Retention (302) 576-6579 fmiller2@dscc.com

Kerri Welcher Events Manager (302) 576-6566 kwelcher@dscc.com

Kelly Basile Vice President, Strategic Communications (302) 576-6564 kbasile@dscc.com

Ken Evans Account Executive (302) 576-6576 kevans@dscc.com

Helana Rodriguez Director, The Partnership, Inc. (302) 576-6575 hrodriguez@dscc.com

Melissa Brayman Office Administrator (302) 576-6572 mbrayman@dscc.com

Tyler Micik Director, Public Policy & Government Relations (302) 576-6590 tmicik@dscc.com

Amanda Schimmel Manager, Marketing & Accounting (302) 576-6560 aschimmel@dscc.com

1201 N. Orange Street, P.O. Box 671

Wilmington, DE 19899-0671

(302) 655-7221

www.dscc.com

Facebook: DelawareStateChamber

Twitter: DEStateChamber

Linkedin: Delaware State Chamber of Commerce

YouTube: DEStateChamber

Because cancer is like no other diagnosis in the way it can create fear and overwhelm every part of your life, our approach to cancer care is like no other. It starts with an ongoing investment in knowledge and resources that allows us to deliver quality medicine with precision and excellence. And includes large doses of compassion from some of the brightest minds and caring hearts in medicine.