Delaware Business Magazine - January/February 2024 by Delaware State Chamber of Commerce

DELAWARE

BUSINESS January/February 2024

$3.00

DSCC

ANNUAL REPORT Hervé Hoppenot, Incyte

A PUBLICATION OF THE

CHAMBER OF COMMERCE

Periodicals

DELAWARE STATE

WHAT ARE YOUR SUPPLY CHAIN WEAKNESSES? Risk is everywhere. It doesn’t sleep. It often shows up uninvited and at the most inopportune time. Manufacturers most trusted resource, the NIST-Manufacturing Extension Partnership, provides a step-by-step roadmap to help manufacturers address risk, increase visibility and create supply chains that function at optimum capacity. We’ll show you how to apply constraint theory concepts that address risk, and account for total cost of ownership, so you may make informed sourcing decisions that increase the flow of products from suppliers to customers, using a value system model.

To learn more about Supply Chain Optimization, visit www.demep.org or call 302.283.3131.

Incyte, a biopharmaceutical company on a mission to Solve On, was founded in 2002 in Wilmington, Delaware. Since that time, Incyte has grown into a global organization with more than 2,400 employees and a robust portfolio of treatments across Oncology and Inflammation and Autoimmunity that are delivered to patients worldwide.

Departments President’s Message...........................3 Legislative Priority............................. 15 Shaping Delaware’s Business Landscape for Success Member News and Notes.................. 17

In this Issue Annual Report THE CHAMBER STAFF................................................................................... 2 MESSAGE FROM THE PRESIDENT................................................................... 3 STATE CHAMBER BOARD OF DIRECTORS AND GOVERNORS............................... 4 2024 DELAWARE BUSINESS EDITORIAL CALENDAR.......................................... 7 CHAIR’S MESSAGE....................................................................................... 8 LEGISLATIVE PRIORITY............................................................................... 15

Business Spotlight: Summit Aviation Nonprofit Spotlight: Girls Inc. of Delaware Diverse Supplier Spotlight: Blackwell HR Solutions Welcome New Members.................... 28 Chamber Scene................................. 30 Newsbites......................................... 78 Chamber Calendar............................ 82 In Case You Missed It........................ 84 For Assistance, Contact the Chamber..................................... 88

COVER STORY............................................................................................ 36 DIVERSITY & INCLUSION............................................................................. 42 ADVOCACY & ECONOMIC DEVELOPMENT...................................................... 48 ANNUAL REPORT........................................................................................ 66

Volume 29, Number 1 / Delaware Business (USPS 012098) (ISSN 153253542) is published bi-monthly by the DSCC Center for Business Management. Subscription price is $18 a year (included in membership dues). Known office of publication is 1201 N. Orange St., Suite 200, Wilmington, DE 19801. Periodicals postage paid Wilmington, DE 19850. Postmaster: Send address changes to Delaware Business, c/o DSCC Center for Business Management, P.O. Box 671, Wilmington, DE 19899-0671. Telephone (302) 655-7221. DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

On the Cover Hervé Hoppenot, Chairman & CEO of Incyte. Photos by Nick Wallace Photography

2023 Delaware State Chamber Staff

DELAWARE BUSINESS EDITORIAL STAFF Marie Holliday, CPA Chair

Michael J. Quaranta President

Kelly Basile Editor

Christina Jones Graphic Design

Steve Chambliss Brookfield Properties

Natalie Keefer Bank of America

Michael A. Meoli The Meoli Group

Andrew Cottone, Ph.D. ADESIS

Rodger Levenson WSFS Bank

Jason D. Gonzalez DuPont

Barbara McCullough AstraZeneca Pharmaceuticals LP

Nicholas A. Moriello, RHU Highmark BCBS Delaware

BOARD OF DIRECTORS CHAIR Marie Holliday, CPA Cover & Rossiter VICE CHAIR John C. Gooden M. Davis & Sons, Inc. Catherine M. Bassett Mountaire Farms

Dr. LaVerne T. Harmon Wilmington University

Janice Nevin, M.D., MPH ChristianaCare

Tom Horne JPMorgan Chase MICHAEL J. QUARANTA PRESIDENT

REGINA DONATO MANAGER, PROGRAM & COMMUNICATIONS

FRED MILLER ADVERTISING/RETENTION

KELLY BASILE VICE PRESIDENT, STRATEGIC COMMUNICATIONS

KEN EVANS ACCOUNT EXECUTIVE

HELANA RODRIGUEZ DIRECTOR, THE PARTNERSHIP, INC.

MELISSA BRAYMAN OFFICE ADMINISTRATOR

BOARD OF GOVERNORS Tony Allen, Ph.D. Delaware State University

TYLER MICIK DIRECTOR, PUBLIC POLICY & GOVERNMENT RELATIONS

AMANDA SCHIMMEL MANAGER, MARKETING & ACCOUNTING

Brian DiSabatino Pierre Anderson Artesian Water Company, Inc. EDiS Company Walter Donaldson Steve Baccino Freeh Sporkin & Sullivan, Chesapeake Utilities LLP Chris Baker Lisa M. Donlon, PE George & Lynch, Inc, VanDemark & Lynch Greg Ballance Thère du Pont Diamond Technologies Longwood Foundation Mike B. Berardi Jerry Esposito Wohlsen Construction Co. Espo Enterprises, LLC Robert A. Book II G. Kevin Fasic, Esq. Delaware Electric Offit Kurman Cooperative Don Fulton Julian H. “Pete” Booker Weiner Benefits Group Delaware Public Media Martha S. Gilman Adam Blackford Cornell Property Agilent Technologies Management Corp. Jennifer Gimler Brady Joseph A. Giordano* Potter Anderson & Corroon Whisman Giordano & LLP Associates, LLC

DELAWARE STATE CHAMBER OF COMMERCE

Alan Levin SoDel Concepts

Mac Macleod Carvertise

Salvatore J. “Chip” Rossi Bank of America

Scott Malfitano CSC

James J. Roszkowski Discover Bank

William E. Manning Saul Ewing Arnstein & Lehr

Rhett Ruggerio Ruggerio Willson & Watson

Guy Marcozzi Verdantas

Jeff Mitchell Siegfried Advisory

W. Douglas Mokoid Delmarva Power

Beth G. Brand University of Delaware

Logan S. Herring, Sr. The WRK Group

Chad Moore Beacon Hospitality

Kevin C. Broadhurst Comcast

Kirsten Higgins Tidewater Utilities, Inc.

LaKresha R. Moultrie, Esq. Delaware State University

Michael Houghton Morris, Nichols, Arsht & Tunnell, LLP, ret.

Dennis M. Salter Edinburgh Capital Management LLC

Greg Sawka Paul M. McConnell McConnell Development, Inc. Bancroft Construction Company Katie McEvoy Chris Schell AT&T Schell Brothers Gregory Miraglia Fred C. Sears II PNC Bank Delaware Community

A. Richard Heffron Delaware State Chamber of Commerce, ret.

Robert L. Byrd ByrdGomes

Robert (Rob) Rider, Jr. O.A. Newton

Andy Lubin Bettina Tweardy Riveros Delaware Financial Group ChristianaCare

Dr. Mark T. Brainard Delaware Technical Community College

Jonathan D. Moll, CPA Belfint, Lyons & Shuman

Foundation, ret.

Greg Smith The Chemours Company Michael Smith Navient Robert S. Smith Santora CPA Group Mark Stellini Assurance Media David Tam, M.D. Beebe Healthcare

Jim Taylor Mark Mumford Nemours Children’s Health Saul Ewing Arnstein & Lehr System James Tevebaugh Tim Houseal Tevebaugh Architecture Young Conaway Stargatt Terry Murphy & Taylor, LLP Bayhealth Medical Center Jana Tidwell Stuart Comstock-Gay Delaware Community AAA Club Alliance Jessica Hunt Chris O’Neill Foundation Siemens-Healthineers PSCI Michael S. Uffner Charlie Copeland AutoTeam Delaware Mark Hutton Jed Patterson Associates International, Inc. M&T Bank LabWare Mike Vanderslice Environmental Alliance, Inc. Pam Cornforth LeVar Johnson Chris Perdue Ronald McDonald House Novo Nordisk Ann B. Wayne, BSN, RN Perdue Farms Charities of Greater SUN Behavioral Delaware Apollo Khine Robert W. Perkins Delaware Barclays US Consumer Bank Brandywine Public Robert W. Whetzel Barry Crozier Richards, Layton & Finger Strategies Nick Lambrow Belfint, Lyons & Shuman, ret. M&T Bank, ret. Katie K. Wilkinson Colleen Perry Keith, Fulton Bank Jason Danner Ph.D. Matthew Lantagne Kelly Benefits Strategies Goldey-Beacom College TD Bank Robert Wirth Rick Deadwyler Theodore J. Prushinski DuPont Country Club Richard H. LaPenta Corteva Agriscience™ Citizens Bank CBM Insurance Kevin M. Wolfgang Evergreen Apartment Group Marta DeLisi Michael Ratchford Stephan Lehm Patrick Callihan Tech Impact

KERRI WELCHER EVENTS MANAGER

Ernest Dianastasis The Precisionists, Inc.

VanDemark & Lynch, ret.

W. L. Gore & Associates, Inc. *Treasurer

Michael J. Quaranta President

Melissa Brayman Office Administrator

Kelly Basile Vice President, Strategic Communications

Regina Donato Manager, Program & Communications

Tyler Micik Director, Public Policy & Government Relations

Amanda Schimmel Manager, Marketing & Accounting

Fred Miller Advertising/Retention

Kerri Welcher Events Manager

Beasley Media Group

STAFF

1201 NORTH ORANGE STREET, P.O. BOX 671 • WILMINGTON, DE 19899-0671 WWW.DSCC.COM

Ken Evans Account Executive

Helana Rodriguez Director, The Partnership

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Message from the President

BY MICHAEL J. QUARANTA

WORKFORCE ISSUES will remain front and center at the State Chamber in 2024, just as they have since 2018. Employers may be stuck in a curious position that includes a high rate of retirement as the Baby Boomer generation reaches their golden years, and every state wrestles with declining student populations. We know that almost 10,000 Americans become retirement eligible every day, and that’s a trend that will not abate for another four or five years. On the other end of the spectrum, Delaware has 11,000 high school seniors statewide this year, and that number declines here and in almost every state starting in 2025. Many thought the COVID-19 pandemic accelerated retirements, but according to the U.S. Census, the net effects were minimal. While some people with health issues decided to leave the workforce earlier than planned, others saw their plans and incomes disrupted and decided to work an extra year or two to meet their financial goals. The Census shared, “adults 62-65 years old reported the most changes, with 4.6% saying they had retired early and 2.9% saying they had delayed or planned to delay their retirement.” At the same time, technology continues its impact on the workforce and workplace. Automating time-consuming and repetitive tasks increases workflow productivity and eliminates lost time from inefficiencies. There is a lot to digest in all of this. However, one thing is clear to many: a way for our state to positively differentiate itself from others is to connect more workforce dots and create a system—or systems—and fewer stand-alone islands of training. To that end, we are working with a broad group of stakeholders to host what we hope will be a dynamic and lively conversation about our workforce this spring. Our Superstars in Education and Training program has evolved and continues to do so. The program recognizes schools and organizations that are doing incredible things to prepare traditional students and adults for the jobs employers are clamoring to fill. We’ll connect the Superstars awards reception with the Pathways Conference this year. As you probably know, Delaware leads the nation in the percentage of students enrolled in Pathways programs. These career and technical programs give many students their “first look” at what a career field may look like in healthcare, building trades, information technology, and so much more. It is our hope that this workforce and education summit does many things. Among them, we want to provide a lens for businesses that spans the fields of study young adults are endeavoring upon, and adults are pursuing as they refine or redefine their job skills. Together, a system that makes this more seamless and understandable for entrepreneurs, business strategists, and hiring managers will be in everyone’s best interests. DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

SOLUTIONS THAT BENEFIT YOU.

Put our People, Technology and Solutions to work for you.

kellybenefitsstrategies.com

2023 Board of Directors

2023 Board of Governors

MARIE HOLLIDAY, CPA, CHAIR COVER & ROSSITER

JOHN C. GOODEN VICE CHAIR M. DAVIS & SONS, INC.

TONY ALLEN, PH.D. DELAWARE STATE UNIVERSITY

PIERRE ANDERSON ARTESIAN WATER COMPANY, INC.

STEVE BACCINO CHESAPEAKE UTILITIES

CHRIS BAKER GEORGE & LYNCH, INC.

GREG BALLANCE DIAMOND TECHNOLOGIES

MIKE B. BERARDI WOHLSEN CONSTRUCTION COMPANY

CATHERINE M. BASSETT MOUNTAIRE FARMS

STEVE CHAMBLISS BROOKFIELD PROPERTIES / PROPERTY MANAGEMENT CHRISTIANA MALL

ADAM BLACKFORD AGILENT TECHNOLOGIES

ROBERT A. BOOK, II DELAWARE ELECTRIC COOPERATIVE

JULIAN H. “PETE” BOOKER DELAWARE PUBLIC MEDIA

JENNIFER GIMLER BRADY POTTER ANDERSON & CORROON LLP

DR. MARK T. BRAINARD DELAWARE TECHNICAL COMMUNITY COLLEGE

BETH BRAND UNIVERSITY OF DELAWARE

ANDREW COTTONE, PH.D. ADESIS

JASON D. GONZALEZ DUPONT

KEVIN C. BROADHURST COMCAST

ROBERT L. BYRD BYRDGOMES

PATRICK CALLIHAN TECH IMPACT

STUART COMSTOCK-GAY DELAWARE COMMUNITY FOUNDATION

CHARLIE COPELAND ASSOCIATES INTERNATIONAL, INC.

PAM CORNFORTH RONALD MCDONALD HOUSE CHARITIES OF GREATER DE

DR. LAVERNE T. HARMON WILMINGTON UNIVERSITY

TOM HORNE JPMORGAN CHASE

BARRY CROZIER BELFINT, LYONS & SHUMAN, RET.

JASON DANNER KELLY BENEFIT STRATEGIES

RICK DEADWYLER CORTEVA AGRISCIENCETM

MARTA DELISI BEASLEY MEDIA GROUP

ERNEST DIANASTASIS THE PRECISIONISTS, INC.

BRIAN DISABATINO EDIS COMPANY

NATALIE KEEFER BANK OF AMERICA

RODGER LEVENSON WSFS

WALTER DONALDSON FREEH SPORKIN & SULLIVAN, LLP

LISA M. DONLON, PE VANDEMARK & LYNCH

THÈRE DU PONT LONGWOOD FOUNDATION

JERRY ESPOSITO ESPO ENTERPRISES, LLC

G. KEVIN FASIC, ESQ. OFFIT KURMAN

DON FULTON WEINER BENEFITS GROUP

BARBARA MCCULLOUGH, ASTRAZENECA PHARMACEUTICALS LP

MICHAEL A. MEOLI THE MEOLI COMPANIES

MARTHA S. GILMAN CORNELL PROPERTY MANAGEMENT CORP.

JOSEPH A. GIORDANO TREASURER WHISMAN GIORDANO & ASSOCIATES, LLC

A. RICHARD HEFFRON DELAWARE STATE CHAMBER OF COMMERCE, RET.

LOGAN S. HERRING, SR. THE WRK GROUP

KIRSTEN HIGGINS TIDEWATER UTILITIES, INC.

MICHAEL HOUGHTON MORRIS, NICHOLS, ARSHT & TUNNELL, LLP, RET.

NICHOLAS A. MORIELLO HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE

JANICE E. NEVIN, M.D, MPH CHRISTIANACARE

TIMOTHY HOUSEAL YOUNG CONAWAY STARGATT & TAYLOR, LLP

MARK HUTTON M&T BANK

JESSICA HUNT SIEMENS-HEALTHINEERS

LEVAR JOHNSON NOVO NORDISK

COLLEEN PERRY KEITH, PH.D. GOLDEY-BEACOM COLLEGE

CHRISTOPHER L. KENNY SHOPRITES OF DELAWARE

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

APOLLO KHINE BARCLAYS US CONSUMER BANK

NICK LAMBROW IMMEDIATE PAST CHAIR M&T BANK, RET.

MATTHEW LANTANGE TD BANK

RICHARD H. LAPENTA CBM INSURANCE

STEPHAN LEHM VANDEMARK & LYNCH, RET.

ALAN LEVIN SODEL CONCEPTS

ANDY LUBIN DELAWARE FINANCIAL GROUP

MAC MACLEOD CARVERTISE

SCOTT MALFITANO CSC

WILLIAM E. MANNING SAUL EWING ARNSTEIN & LEHR

GUY MARCOZZI VERDANTAS

PAUL M. MCCONNELL MCCONNELL DEVELOPMENT, INC.

KATIE MCEVOY AT&T

GREGORY MIRAGLIA PNC BANK

JEFF MITCHELL SIEGFRIED ADVISORY, LLC

DOUG MOKOID DELMARVA POWER

JONATHAN D. MOLL, CPA BELFINT, LYONS & SHUMAN

CHAD MOORE BEACON HOSPITALITY

LAKRESHA R. MOULTRIE, ESQ. DELAWARE STATE UNIVERSITY

MARK MUMFORD NEMOURS CHILDREN’S HEALTH

TERRY MURPHY BAYHEALTH MEDICAL CENTER

CHRIS O’NEILL PSCI

JED PATTERSON LABWARE

CHRIS PERDUE PERDUE FARMS

ROBERT W. PERKINS BRANDYWINE PUBLIC STRATEGIES

THEODORE J. PRUSHINSKI CITIZENS BANK

MICHAEL RATCHFORD W.L. GORE & ASSOCIATES, INC.

ROBERT (ROB) RIDER, JR. O.A. NEWTON

BETTINA TWEARDY RIVEROS CHRISTIANACARE

SALVATORE J. “CHIP” ROSSI BANK OF AMERICA

JAMES J. ROSZKOWSKI DISCOVER BANK

RHETT RUGGERIO RUGGERIO WILLSON & WATSON

DENNIS M. SALTER EDINBURGH CAPITAL MANAGEMENT LLC

GREG SAWKA BANCROFT CONSTRUCTION COMPANY

CHRIS SCHELL SCHELL BROTHERS

FRED C. SEARS, II DELAWARE COMMUNITY FOUNDATION, RET.

GREG SMITH THE CHEMOURS COMPANY

MICHAEL SMITH NAVIENT

ROBERT S. SMITH SANTORA CPA GROUP

MARK STELLINI ASSURANCE MEDIA

DAVID TAM, MD BEEBE HEALTHCARE

JIM TAYLOR SAUL EWING ARNSTEIN & LEHR

JAMES A. TEVEBAUGH TEVEBAUGH ARCHITECTURE

JANA TIDWELL AAA CLUB ALLIANCE

MIKE UFFNER AUTOTEAM DELAWARE

MIKE VANDERSLICE ENVIRONMENTAL ALLIANCE

ANN B. WAYNE, BSN, RN SUN BEHAVIORAL DELAWARE

ROBERT W. WHETZEL RICHARDS, LAYTON & FINGER

KATIE K. WILKINSON FULTON BANK

ROBERT WIRTH DUPONT COUNTRY CLUB

KEVIN M. WOLFGANG EVERGREEN APARTMENT GROUP

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

INNOVATING FOR EVERY CORNER OF THE GLOBE.

Rooted in Delaware. At FMC Stine Research Center, our scientists are leading the advancement of sustainable solutions to feed a growing world. Proud member of the Delaware State Chamber of Commerce

FMC.com 6

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

DELAWARE BUSINESS 2024 EDITORIAL CALENDAR*

The Delaware State Chamber of Commerce’s Delaware Business is published six times a year, featuring a wide range of editorial content of interest to the business community. Below is the editorial calendar, including special advertising sections and advertising space reservation deadlines: March/April Real Estate and Construction Health Care and Insurance Taxes Workforce Development Space reservation: January 12, 2024 May/June Superstars in Education & Training Internships and Apprenticeships Legal, Government Affairs and Incorporating Services Wellness and Health Space reservation: March 8, 2024

July/August Tourism Agriculture Higher Learning Hospitality Insurance and Financial Services Space reservation: May 3, 2024 September/October Health & Wellness Education & Upskilling Manufacturing Space reservation: July 12, 2024

November/December Superstars in Business Construction and Real Estate Technology and Innovation Banking Space reservation: September 13, 2024 January/February 2025 State Chamber Annual Report The State Chamber’s Year in Review A Look at Statewide Economic Development and Advocacy Diversity, Equity & Inclusion Space reservation: November 15, 2024

* This calendar lists cover story topics and special advertising segments. Editorial topics are subject to change. Advertisers will be notified of any significant changes to content. All ads are due one week after space reservation deadline. DELAWARE BUSINESS

| Ja nu a r y / Fe br u a r y 2024

Chair’s Message BY MARIE HOLLIDAY

IN THE 2023 ANNUAL REPORT issue of this magazine, Nick Lambrow’s chair message indicated that business owners and leaders believed that better communication was paramount to achieving our objectives. In pursuit of this improved level of communication, State Chamber members met with the State House and Senate leadership last spring to convey the policy initiatives that were important to the business community. The discussions focused on the business community’s challenges, such as talent recruitment, as well as successes, like upskilling our workforce. These meetings between legislators and Chamber leadership were a great start and will continue in the future. But this was only the first phase of improving the communication process. Looking forward to 2024, if we expect to make a long-term difference and advocate for the business community, we need to forge lasting relationships with elected officials. An occasional meeting with policymakers will not be enough. The effort needs to be consistent and encompass more members of the business community. Therefore, phase two of this communication process for 2024 is to encourage business leaders to set up a meeting with legislators in their respective districts—member-to-member meetings as the State Chamber calls them. Invite your state legislator to meet with you at your business location. Give them a tour of your facility and introduce them to your

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The business community fuels economic growth and prosperity for Delawareans. A working partnership between the business community and policymakers is important to maintain and move our state forward. team members. Discuss your company’s successes and challenges and, if necessary, discuss your industry as a whole. Convey to your guest the policies that are important to you and how they impact your specific business. Recently, I hosted Senator Mantzavinos at Cover & Rossiter’s office. I discussed the current staffing challenges in public accounting as well as some of the Chamber initiatives. The experience was extremely positive, and I now have an advocate in my “corner”. The State Chamber’s 2024 policy priorities are the following: • Workforce Development, Training and Education • Economic Development • Fiscal Policy • Health Care • Environment, Energy and Sustainability At the time of writing this message, the key issues identified in each initiative above were still being finalized. I’m especially interested in workforce development, training and education and what I can share with you is that approximately 3% of the workforce comes out of a high school, college, or university each year. We need to include in our focus the other 97% and support skills and training programs that help upskill adults so they can advance in their careers and help fill employers’ needs. The business community fuels economic growth and prosperity for Delawareans. A working partnership between the business community and policymakers is important to maintain and move our state forward. In the past, I have not actively participated in these types of policy discussions and have relied on other individuals to be that “voice.” Many of you may have taken that same type of passive approach. However, if we expect progress toward our business and the priorities the State Chamber sets forth, we need to make a concerted effort to communicate our needs so that both business and the state as a whole prospers. In 2024, I am committed to encourage businesses to build open and relevant communication channels with elected leaders, as well as to be an active “voice” in engaging our legislators in policy discussions important to the business community.

Marie Holliday, CPA is managing director of Cover & Rossiter.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

LOOK BEFORE YOU LEAVE Get permitted and stop the spread

Transporting spotted lanternﬂy can lead to new infestations wherever your business travels.

To learn more about business permitting requirements, visit de.gov/hitchhikerbug

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

LEGISLATIVE TRACKING LEGISLATIVE TRACKING LEGISLATIVE TRACKING ND ND GENERAL ASSEMBLY 152 152 GENERAL ASSEMBLY

152ND GENERAL ASSEMBLY DSCC SUPPORTED: SUPPORTED: HB 102:DSCC Entrance Permits - ENACTED HB 99: Delaware Climate Change

Expedites the issuance of a temporary permit for HB 102: Entrance Permitsentrance - ENACTED commercial and economic development projects. Expedites the issuance of a temporary entrance permit for commercial and economic development projects. HB 104: PLUS - ENACTED Improves efficiency within the permitting process for HB 104: PLUS - ENACTED economic development projects by making the State’s Improves efficiency within the permitting process for Preliminary Land Use System (PLUS) process optional. economic development projects by making the State’s Preliminary Land Use System (PLUS) process optional.

HB 101: Expedited Review of Permit - INCORPORATED INTOofBOND BILL AS A Applications HB 101: Expedited Review Permit PILOT PROJECT VIA EPILOGUE LANGUAGE - INCORPORATED INTO BOND BILL AS A Applications

PILOTDelDOT PROJECT EPILOGUE LANGUAGE Directs andVIA DNREC to develop a program to allow for the expedited ofand entrance plans associated with newtodevelopment. Directs review DelDOT DNREC to develop a program allow for the expedited review of entrance plans associated with new development.

HB 89: Standard Deduction for PIT HB 89: Deduction for income PIT tax Increases theStandard standard deduction for personal

purposes of resident individuals andforspouses Delaware Increases the standard deduction personalofincome tax for of resident individuals spouses of Delaware for taxpurposes years beginning after Dec. 31, and 2023. tax years beginning after Dec. 31, 2023.

SB 59: Statewide Rate of Purchase of SB 59: Rate of Purchase of Care forStatewide Child Care Providers Care for Child Care Providers

Directs DHSS to pay a statewide rate to all child care Directs that DHSSisto pay a statewide rate Castle to all child carerate (as providers aligned with the New County providers that is aligned with the New Castle County rate (as determined by the 2021 Delaware Local Child Care Market determined by the 2021 Delaware Local Child Care Market Rate Survey) through existing program funds. Rate Survey) through existing program funds.

Solutions Act - ENACTED* HB 99: Delaware Climate Change Creates a framework for implementing the Governor’s Solutions Act - ENACTED* Climate Action Plan. Creates a framework for implementing the Governor’s Climate Action Plan.

HB 171: Title V Operating Permit - ENACTED* Program HB 171: Title V Operating Permit ENACTED* Program Updates the Title V Operating Program annual fees for

facilities the in Delaware, which the General Assembly Updates Title V Operating Program annual fees foris required to reauthorize every three years. facilities in Delaware, which the General Assembly is required to reauthorize every three years.

HB 168: Short-Term Rental Tax HB 168: Tax Airbnb, Vrbo, Expands theShort-Term short-term rentalRental tax to include and similar Expands thecompanies. short-term rental tax to include Airbnb, Vrbo, and similar companies.

HB 103: Traffic Impacts HB 103: Traffic Impacts Creates a transportation impact fee for areas within state

Creates a transportation fee for areas state strategies and spendingimpact levels one and two within that are not strategies and spending levelsTransportation one and two that are not currently within an approved Improvement currently an approved District towithin help fund off-site Transportation improvements.Improvement District to help fund off-site improvements.

SB 58: Removal of Copay Requirements SB Removal of CopayinRequirements for 58: Delaware Families Need for Delaware Families in Need

Provides financial support to Delaware families seeking Provides support to Delaware families seeking childcarefinancial by removing copays for Delaware families earning up childcare by removing copays for Delaware families up of to 200% of the federal poverty level and reimbursesearning Purchase to 200% of the federal poverty level and reimburses Purchase of Care (POC) providers for 15 absent days per child per month. Care (POC) providers for 15 absent days per child per month.

DSCC DSCCMONITORED: MONITORED: HB 1:1: Recreational HB RecreationalMarijuana MarijuanaLegalization Legalization - ENACTED WITHOUT GOVERNOR - ENACTED WITHOUT GOVERNORSIGNATURE SIGNATURE

Removes allall penalties Removes penaltiesforforpossession possessionofofone oneounce ounceor or less less of of marijuana, except forforthose marijuana, except thosewho whoare areunder under21 21years years of of age. age.

HB 49: HB 49:Unemployment UnemploymentBenefits Benefits and and Employer ENACTED EmployerAssessments Assessments- -ENACTED

HB 2: 2: Recreational RecreationalMarijuana MarijuanaLegalization Legalization HB

ENACTED*WITHOUT WITHOUTGOVERNOR GOVERNORSIGNATURE SIGNATURE -- ENACTED* Regulatesand andtaxes taxesmarijuana marijuanaininthe thesame same manner alcohol. Regulates manner asas alcohol.

HB 11: 11: Solar SolarInfrastructure Infrastructure- ENACTED - ENACTED HB

Increases thethe maximum Increases maximumweekly weeklyunemployment unemploymentbenefit benefit from from $400 $450 per week. $400 to to $450 per week.

Requires new newcommercial commercialbuildings buildingswith witha a foundation Requires foundation footprint of of50,000 50,000square squarefeet feetororgreater greater meet certain footprint toto meet certain requirementstotoensure ensurethat thattheir theirroof roofcan can support solar requirements support solar energy energy infrastructure. infrastructure.

HB 246:Buffer BufferAreas Areas HB 246:

HB HB 184: 184: Domestic DomesticViolence Violence- ENACTED* - ENACTED*

Creates uniform riparianbuffer bufferareas areasthroughout throughoutthe thestate state and and Creates uniform riparian sets forth certain requirementsregarding regardingthe thesize sizeof ofthose those areas. areas. sets forth certain requirements

Provides verification to to Provides employers employerswith withthe theoption optiontotorequire require verification receive accommodations. receive accommodations.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

The Delaware State Chamber of Commerce uniquely positioned to bringparties together to solve problems, create jobs, promote business, and improve the quality of life for all Delawareans. The Delaware State Chamber of Commerce uniquely positioned to bringparties together to solve problems, create jobs, promote business, and improve the quality of life for all Delawareans.

DSCC MONITORED: DSCC MONITORED:

2023 2023

HS 1 for HB 98: Notice Requirements for DNREC Permits - ENACTED HS 1 for HB 98: Notice Requirements for Creates certain Permits uniform, minimum requirements for public notice - ENACTED DNREC

HB 41: Digital Right to Repair

SS 1 for SB 103: EV Charging Infrastructure - ENACTED forSS Residential Dwellings 1 for SB 103: EV Charging Infrastructure Requires newly constructed single-family and multi-family - ENACTED for Residential Dwellings

SB 145: Damages for Employment - ENACTED Discrimination SB 145: Damages for Employment

related to permits and permit renewals issued by DNREC. Creates certain uniform, minimum requirements for public notice related to permits and permit renewals issued by DNREC.

Requires manufacturer of electronic products to make HB 41:the Digital Right to Repair parts, documentation, tools, and updates available on fair Requires the manufacturer of electronic products to make and reasonable terms. parts, documentation, tools, and updates available on fair and reasonable terms.

residential dwellings to be built in a manner that would make Requires newly constructed single-family and multi-family it easier and more convenient for residents that own an residential dwellings to be built in a manner that would make electric vehicle charge one in their homes. that own an it easier and to more convenient for residents

Increases the limits on the dollar amount of awards of - ENACTED Discrimination compensatory or punitive damages, or both, in cases of Increases the limits on the dollar amount of awards of employment discrimination, establishing specific caps based compensatory or punitive damages, or both, in cases of on the numberdiscrimination, of the respondent’s employees. employment establishing specific caps based

electric vehicle to charge one in their homes.

DSCC OPPOSED: DSCC OPPOSED:

SB 35: Mini-Bond - ENACTED SB 35: Mini-Bond - ENACTED Includes epilogue language that establishes a pilot program

under the Office of Management Budget andaDelDOT, which Includes epilogue language that& establishes pilot program mandates project labor agreements (PLAs) on state funded under the Office of Management & Budget and DelDOT, which construction mandates projects. project labor agreements (PLAs) on state funded construction projects.

HB 154: Delaware Personal Data Privacy HB 154: Delaware Personal Data Privacy - ENACTED* Act ENACTED* with certain rights over the data Act -Delawareans Provides Provides Delawareans certain rights over the data collected about them andwith establishes responsibilities and collected about standards them and establishes responsibilities and privacy protection for data controllers. privacy protection standards for data controllers.

HS 2 for HB 160: 988 Surcharge - ENACTED HS 2 for HB 160: 988 Surcharge - ENACTED

Imposes a 60-cent surcharge per line, per month on Imposes business, a 60-cent surcharge per nontraditional line, per monthservices on residential, wireless, and to residential, business, wireless, and nontraditional services to help address suicide in our state by creating and supporting a help address 988 suicide in our state by creating and supporting a well-functioning system. well-functioning 988 system.

SB 51: Polystyrene - ENACTED SB 51: Polystyrene - ENACTED

Prohibits food establishments from providing consumers with Prohibits food establishments from providing consumers with certain plastic items. certain plastic items.

SSSS 1 for SBSB 102: Prevailing 1 for 102: PrevailingWage Wage- ENACTED - ENACTED

Mandates prevailing wage rates on Delaware contractors for Mandates prevailing wage rates on Delaware contractors for custom fabrication work performed offsite. custom fabrication work performed offsite.

HB 128: Change inin PIT HB 128: Change PITBrackets Brackets

on the number of the respondent’s employees.

HB 220: Green Amendment HB 220: Green Amendment

Creates an inherent and inalienable right for all Delawareans toCreates a cleanan and healthyand environment. inherent inalienable right for all Delawareans to a clean and healthy environment.

HB 175: Accessible Parking Spaces HBprovisions 175: Accessible Parking Spaces Adds to Title 21 defining accessible parking

spaces, incorporating federal standards for accessible Adds provisions to Title 21 defining accessible parking spaces,spaces incorporating federal standardswith for accessible parking found in the Americans Disabilities Act parking spacesregulations. found in the Americans with Disabilities Act and applicable and applicable regulations. SS 1 for SB 43: Signs of Hope Act - ENACTED* SS 1 for SB 43: Signs of Hope Act - ENACTED* Adds additional State facilities and categories of Adds additionalto State facilities of be required establishments § 787 of Titleand 11,categories which would establishments to § 787 of Title 11, which would be required to display public awareness signs about human trafficking. to display public awareness signs about human trafficking.

HB 248: Pre-Permit Community Outreach HB 248: Pre-Permit Community Outreach in Underserved Communities in Underserved Communities Establishes a pre-permit community outreach process for Establishes pre-permit community outreach process for any qualified aproject, as defined in DNREC Regulations, any qualified project, as defined in DNREC Regulations, that wishes to apply for a permit within 3 months, in an that wishes to apply for a permit within 3 months, in an underserved community. underserved community.

SS for SS22for forSB SB 72: 72: Tax Tax Deduction Deduction for - ENACTED Membership Dues Membership Dues - ENACTED

Allows to claim claim aa tax tax Allowsmembers membersof ofaa labor labor organization organization to deduction of up to $500 for their membership expenses. deduction of up to $500 for their membership expenses.

Creates newnew taxtax brackets forfor taxable years after Dec. Creates brackets taxable years after Dec.31, 31,2023. 2023.

ENACTED*: with input input from fromthe theState StateChamber. Chamber. ENACTED*:The Thelegislation legislation was was enacted enacted with Unless it’s it’s denoted that thethe legislation was enacted, and will will carry carryover overtotothis thisyear. year. Unless denoted that legislation was enacted,defeated, defeated,ororvetoed, vetoed,ititdid didnot notcomplete completethe the legislative legislative process process and

DELAWARE BUSINESS

| Ja nu a r y / Fe br u a r y 2024

SUPPORTING YOUR BUSINESS FOR 50 YEARS. Over the last 50 years, we’ve accomplished a great deal as a law firm, but more importantly as a trusted community partner and we wanted to say thank you for championing The Williams Law Firm and IncNow as well as our newest FinCEN reporting service, CTAboi. Launching CTAboi in our 50th year is an incredible opportunity to bring our legal expertise and entrepreneurial knowledge to a global network of entrepreneurs, attorneys, CPAs, and advisors. Through CTAboi’s easy-to-use interface you can safely and securely organize information about current beneficial owners for reporting companies and changes over time. Learn more at CTAboi.com and discover how we’ll be growing and innovating for the next 50 years.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

2024 PRIORITIES

FOR DELAWARE

The Delaware State Chamber of Commerce is uniquely positioned to bring people together to solve problems, create jobs, promote business, and improve the quality of life for all Delawareans. This list of priorities impacts businesses, both large and small, in every industry across the state of Delaware.

WORKFORCE DEVELOPMENT, TRAINING & EDUCATION • • • • •

Promote policies that support the skills and training programs aligned with employers’ needs and help upskill Delaware’s workforce Inform policymakers about the unintended consequences associated with mandating employee benefits and how those types of policies may impact businesses and their employees Create employment opportunities with an emphasis on building trades, technology, health care, and logistics Support employer-led diversity, equity, and inclusion initiatives to help close demographic-based opportunity gaps across all industries Assist in solving outdated barriers to re-entry and encourage employment opportunities for second chance individuals

ENVIRONMENT, ENERGY, & SUSTAINABILITY • • • •

Encourage science-based environmental policies that reflect collaboration between all stakeholders to create practical policies and solutions that improve the environment while growing Delaware’s economy Bolster public and private sector investments in clean energy that will also create new jobs Support the cleanup of brownfield sites Invest in infrastructure that improves resiliency from coastal flooding

HEALTH CARE • • •

Advance policies that increase access to health care by providing businesses with greater flexibility and options for employee insurance coverage Promote workplace wellness programs and policies that improve the physical and mental health of Delawareans Support efforts to strengthen the health care workforce to meet the needs of Delaware’s growing and aging population

ECONOMIC DEVELOPMENT •

Continue advancing improvements to the permitting process, like the Ready in 6 initiative and others

•

Advocate for laws and law-making processes that are collaborative and allow for certain and predictable stakeholder comment periods for the business community and all stakeholders

•

Invest in site readiness so there are “options on the shelf” for businesses looking to expand or relocate

•

Support innovative ideas and policies that address affordability and the diversification of Delaware’s housing inventory

FISCAL POLICY •

Back tax policies that incentivize workforce training

•

Inform policymakers about the importance of protecting Delaware’s franchise laws and the impact that revenue has on the state’s overall budget

•

Encourage pro-growth tax and fiscal policies that preserve Delaware’s competitiveness and increase business’ ability to expand and create jobs

DELAWARE STATE CHAMBER OF COMMERCE

DELAWARE BUSINESS

| Ja nu a r y / Fe br u a r y 2024

Together we can do anything, Delaware. As the first state, Delaware set the standard for what can be achieved when communities come together. At M&T Bank, we passionately believe in the work being done here, and that’s why we’re proud to be the #1 SBA lender in Delaware.* Let’s see where we can take your business together. Learn more at mtb.com/4business.

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| DELAWARE BUSINESS

LEGISLATIVE PRIORITY

Shaping Delaware’s Business Landscape for Success BY TYLER MICIK

PHOTO BY DICK DUBROFF/FINAL FOCUS

IT’S A NEW YEAR and as the sound of holiday bells subsides, the ringing of bells within Legislative Hall begin again, signaling the start of the second leg of the 152nd Delaware General Assembly. The State Chamber looks forward to working with members of the Delaware General Assembly to achieve our 2024 policy priorities. Our policy priorities are a coordinated list of feedback from our members that includes items we’ve identified as critical because they impact not just our members but the business community at large— regardless of size and industry. Please keep in mind this list is not exhaustive, and it’s designed to be a living document that’s ever-changing to meet the needs of the business community. I’d like to take this opportunity to highlight a couple of topics mentioned in this list. FRANCHISE LAWS Unlike the old saying “Don’t shoot the golden goose,” some members of the General Assembly are proposing legislation that would shoot Delaware’s “golden goose.” Incorporation fees and unclaimed property revenues make up almost half of Delaware’s net general fund revenues. Delaware is internationally recognized as an incorporation destination due to its business-friendly tax laws and Court of Chancery. Corporations registered in Delaware don’t pay corporate income tax and corporate lawsuits are settled by the Court of Chancery—a non-jury trial court with a long history dating back to 1792, comprised of judges specializing in corporate law. For these reasons, companies choose to call Delaware their corporate home despite intriguing offers to go elsewhere, and other states’ efforts to try and duplicate Delaware’s laws. The introduction or passage of any policy directed at undermining these laws will cause corporations to leave, other states to reap the rewards, and Delawareans will be asked to make up for lost revenues through other means like a sales tax, which Delaware—along with only four other states—does not have. PERMITTING Delaware has made significant improvements to its permitting processes, and we thank the Governor and the General Assembly for doing so, but more work must be done. DELAWARE BUSINESS

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Many businesses are good stewards of the environment and the communities they serve. The perception by some to the contrary, in most cases, is inaccurate and benefits no one. We hope that policymakers will support laws and law-making processes that are collaborative and allow for certain and predictable comment periods for the business community and all stakeholders so that real progress can be achieved. We can’t accomplish anything, especially the State’s clean energy goals, if project timelines are unclear and the obligations placed on businesses are overburdensome. The decisions made this year by those in the General Assembly and by Delaware voters in the fall will have lasting impacts on Delawareans and Delaware’s reputation as a business-friendly state. As the state’s largest business advocacy organization, the Delaware State Chamber of Commerce is uniquely positioned to bring parties together to solve problems, create jobs, promote business, and improve the quality of life for all Delawareans. In that spirit, we look forward to continuing to advocate for our members in 2024.

Tyler Micik is the Delaware State Chamber of Commerce’s director of public policy and government relations.

The vision of DRBA is to be an innovative leader in transportation and a catalyst for partnered growth and prosperity in Delaware and New Jersey.

To contact us: (302) 571-6300 • contact_us@drba.net 16

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Member

news&Notes BUSINESS SPOTLIGHT:

Summit Aviation BY AMANDA SCHIMMEL

Established in 1960 by Richard C. du Pont Jr., Summit Aviation is a comprehensive aviation center situated in Middletown, Delaware. With a rich background as the son of Delaware aviation trailblazer Richard C. du Pont Sr., a Mohawk Airlines pilot, and his service in the Delaware Air National Guard, du Pont Jr. entered the aviation industry ready to make waves. Today, Summit Aviation is the oldest, continuously operating aircraft company in the state of Delaware. Acquired in 2008 by Greenwich Aerogroup, Summit Aviation continues to deliver top quality services to an extensive customer base, including both U.S. and international parties. With 120,000 square feet of hangar space, 11,500 square feet of office space, and a 9,200 square foot paint facility, the extent of Summit Aviation’s offerings appear limitless. Inspections, maintenance, repairs, and modifications are only a few of the many services provided by the company. Chief Financial Operator Joyce Morales explains, “We offer a diverse range of services to meet the needs of different groups. This includes support for individual owners of helicopters and fixed-wing aircrafts, services for the U.S. Government’s Department of Defense and international military clients, assistance for U.S. Government

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DELAWARE BUSINESS

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agencies outside the Department of Defense, for special missions, and more.” Summit Aviation first began their partnership with the U.S. Department of Defense in the early 1980s after being presented with the chance to participate in bidding for several contracts as a supporting player. As for everyday operations, Morales says, “At Summit Aviation, customer satisfaction and a commitment to sustained high performance are foundational to our day-to-day operations. We understand that the safety, reliability, and performance of aircrafts are paramount to our clients. Therefore, we prioritize meticulous attention to detail and rigorous quality control in every maintenance and repair task.” The Summit Aviation team also regularly engages in training to ensure every provided service meets the highest standard. Furthermore, a customer-focused approach— which includes consistent feedback from clients—promotes loyalty and encourages trust-based partnerships. Strong relationships also shine

through Summit Aviation’s work culture, which follows the adage, “Together, everyone achieves more.” Deeply rooted in a family-oriented approach, it is no surprise that the company has been awarded the 2023 HIRE Vets Medallion Award for exemplary efforts in recruiting, employing, and retaining our nation’s veterans for the fifth consecutive year. In fact, more than half of the company is comprised of veterans. “Our veteran employees embody exceptional leadership, technical acumen, and problem-solving skills—traits that are immensely appreciated in any work environment, especially in ours. It’s an honor for us to collaborate daily with our veterans,” reflects Morales. By fostering strong community ties, upholding core values, and delivering outstanding craftsmanship, Summit Aviation is poised to exceed the aviation needs of its customers for years to come. Morales concludes, “Summit Aviation has been evolving and growing since 1960. Every day we continue to focus on our customers and solutions to meet their needs.”

Member

news&Notes

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| DELAWARE BUSINESS

DIVERSE SUPPLIER SPOTLIGHT:

Blackwell HR Solutions BY AMANDA SCHIMMEL Located in Wilmington, Delaware, Michelle Ray first launched Blackwell HR Solutions in 2019 after recognizing a need for small businesses and nonprofits to have a customizable set of human resources at their disposal. Four years later, Blackwell HR Solutions provides the full spectrum of HR consulting and advisory services to a diverse set of clients. “We kind of just hit the ground running and haven’t looked back since. From there we have grown the company tremendously. Today we have a team of 12 and we are close to reaching our one hundredth client,” Ray remarks. At Blackwell HR, the client always comes first, which is why there is no one-size-fits-all approach to any of their clients’ needs. Their process is simple, yet incredibly effective: first, an introductory consultation allows for an exploratory meeting to discuss the client’s needs; afterwards, Blackwell HR creates a proposal and action plan with recommended services and solutions; and upon approval, the plan officially goes into effect. Flexibility also comes into play in both how Blackwell HR reaches their audience and how they promote a positive work culture. For the former, the company’s clientele services span across the country, aided by virtual communications and a drive to reach everyone. For the latter, as a busy mom herself, Ray recognizes the need for a flexible work schedule. “We have created a culture that meets not only our employees’

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professional needs but also their personal needs. You can work from anywhere—our office, the client’s office, your home—and I think that has naturally attracted other female leaders who want a great career, but have commitments outside of work too,” says Ray. In 2020, Ray chose to pursue a WomenBusiness Enterprise (WBE) certification to formally recognize Blackwell HR as a women-owned and operated company. “The HR industry is naturally a more female-dominated field,” explains Ray. “Throughout my career, I’ve always been mentored by women, and I am very passionate about women mentoring women specifically. I like to look through a lens of what we can do as women entrepreneurs and women business leaders to influence and instill confidence in the next generation.” For Blackwell HR, this certification sets them apart because it creates partnership opportunities with other unique suppliers: “I have found this accreditation to be highly instrumental and empowering when I collaborate and network with other diverse suppliers.” Blackwell HR also emphasizes collaboration in the office. Utilizing

a team-based model, at least three employees are assigned to each client at a time to ensure consistency in their deliverables. If other client obligations arise and require help, then this methodology allows for a smooth transition of services between Blackwell HR employees. With the HR industry constantly evolving to match the changing times, Ray is excited for what Blackwell HR’s future holds. Expansions into new demographics, industries, and offerings sit on the horizon for this diverse supplier. Ray concludes, “I hope to continue to see new connections and opportunities in the diverse supplier world and celebrate even more successes with our growing list of clients.”

Member

news&Notes Collecting Blood in the 21st Century

OVERCOMING DEFICITS AND RE-ENGAGING BUSINESSES BY EMILY CUNNINGHAM For many in the Delaware business world, you’ll remember the Blood Bank of Delmarva’s Blood Assurance Plan; you were members of the Blood Bank, ensuring that blood would be available for you or your family members if it was needed. In 2017, that plan went away—and, with it—so did many of our regular blood donors. We join the rest of the industry across the United States attempting in earnest to solve the ever-complex riddle of how to increase blood collection rates and replace an aging donor base in the modern era of collecting. Instead of focusing on the reasons blood donations are down, let’s focus on how businesses can be part of the solution. You can: • Host blood drives at your businesses • Encourage employees to donate by giving them time off during the day to visit a center or a mobile • Host an event in one of our centers • Send emails or hang posters We can help you do these things, and these simple actions will make a difference. A robust 62% of the U.S. population is eligible to donate blood. Only 3% percent do. It is apparent that we face a consistent deficit in convincing people to donate blood, no matter how many T-shirts we offer or how we ask. We have tried to illustrate the need for blood by telling the stories of local children—any of which could be our own—who have needed blood. We’ve seen spikes in collections thanks to special events held by the families of these dear children. But we have

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Jason Painter, Maverick Painter, Shane Simmons and Mylah Painter at the Fifth Annual In Honor of Maverick Blood Drive held in September. Maverick’s life was saved by blood donations. been unable to maintain such momentum. When we drill down into population subgroups, the problem is exacerbated. Delaware has an African American population of 22.5%; only 5% of our donors are African American. Hispanics make up 10% of the population, but only 1.8% are blood donors. During the COVID pandemic, we were unable to have high school and college drives, leading to a 37% reduction in young donors. That is important because if we can teach the younger generation early in life how important donation is, they will likely become lifelong blood donors. To donate, you need to be 16 or older, be in good general health, and weigh at least 110 pounds. Restrictions surrounding sexual orientation, tattoos, and travel have all recently changed, so please visit

www.delmarvablood.org or call 1-888-8BLOOD-8 to find out if you are eligible. The Blood Bank of Delmarva has been providing the blood and blood products on the Delmarva Peninsula since 1954. We plan to do so for at least another 70 years. We need your help. All we can do is keep asking for help everywhere we go, and that includes you, reading this. Have you donated blood yet? Has it been a while? Please consider saving lives today. We’d love to see you. Emily Cunningham is the vice president of business development at the Blood Bank of Delmarva.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Are You Seeking To Elevate Your Employee Benefits Program? Or Exploring The Intricacies Of Retirement Planning?

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*Louis D. Memmolo, Investment Adviser Representative. Securities are offered through Osaic Wealth, Inc. member FINRA/SIPC. Osaic Wealth is separately owned and other entities and/or marketing names, products or services referenced here are independent of Osaic Wealth. Insurance services are offered through Weiner Benefits Group, LLC, which is not affiliated with Osaic Wealth, Inc.

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Member

news&Notes

From left: Brett Gilman Smith, Martha S. Gilman, Pamela W. Cornforth, and Michael J. Quaranta

Pamela W. Cornforth Honored with Gilman Bowl In a surprise announcement at the 25th Annual Marvin S. Gilman Superstars in Business awards luncheon, the Delaware State Chamber of Commerce awarded the esteemed Marvin S. Gilman Bowl to Pamela W. Cornforth, president and chief executive officer of Ronald McDonald House Charities of Greater Delaware. “This is a well-deserved award,” said Martha S. Gilman. “Pam’s community leadership and involvement certainly embodies my father’s legacy.” Named in memory of Marvin S. Gilman—who served as an exemplary leader and a paragon of small business in Delaware—the Gilman Bowl was

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established as a tribute to small business leadership. The identity of the recipient of the Gilman Bowl was held confidential until its presentation at the awards ceremony. “I was excited to learn that Pam would be the recipient of the Gilman Bowl for the 25th anniversary of the event,” said Brett Gilman Smith, Marvin S. Gilman’s grandson. Cornforth has been the president and CEO of Ronald McDonald House Charities of Greater Delaware since 1999. During Pam’s leadership, the House has undergone two expansions to accommodate the organization’s growth and better serve the needs of the families

who stay there. Pam also oversaw the creation of the Ronald McDonald Family Room located at Nemours Children’s Hospital, Delaware and the renovation of the Family Room located at the Center for Women’s and Children’s Health at ChristianaCare’s Newark Campus. She recently completed a two-year term as a member of the Ronald McDonald House Charities (RMHC) Global Advisory board acting in the capacity as a liaison between the local RMHC chapters and the global office. In 2023, Pam led the successful rebranding and chapter status change of the Ronald McDonald House of Delaware to Ronald McDonald House Charities of

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| DELAWARE BUSINESS

AMBASSADOR SPOTLIGHT: Greater Delaware, laying the groundwork to further expand the organization’s mission and reach. This new name and status reflect the organization’s promise to provide a wider range of programs and support services to families with seriously ill children across Delaware and the surrounding communities. With a strong commitment to her local community, Cornforth is an active volunteer with multiple nonprofits in the state. She is a Fund for Women founder, having served as secretary and currently as board chair of the Board of Trustees for the Fund for Women. She is also past president of the Rotary Club of Wilmington; past chair of Delaware Alliance for Nonprofit Advancement; and past president of the Junior League of Wilmington, to name a few. She has also served on the Delaware State Chamber of Commerce’s Board of Governors since 2019, as well as the organization’s Small Business Alliance Board of Managers and Superstars in Business committee—having chaired both groups. “Pam has been a dedicated volunteer and supporter of our mission for many years,” said Michael Quaranta, president of the State Chamber. “She has also been instrumental to the growth and success of our Superstars in Business awards program. We are thankful for the time and energy she has given to our organization over the years, and this award is one way to show our gratitude.” “Being a part of the Ronald McDonald House has been the love of my career. It’s made such a difference in being able to give back to the community, and serving at the State Chamber has been a true joy,” Cornforth said after accepting the award. “Thank you so much, this is a true honor.”

DELAWARE BUSINESS

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The Delaware State Chamber of Commerce’s Ambassador Committee serves as outward-facing representatives of the organization with three key goals: fostering new relationships; engaging member businesses and the community as a whole; and amplifying the voice and mission of the State Chamber. Meet our featured ambassador: Natalie Hines, communications manager for ILC Dover.

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How long have you been in Delaware? What made you decide to stay here after college? As a born and raised Delawarean, I am fortunate to have worked for several employers who have helped me develop my professional career in communications after graduating from the University of Delaware and Wilmington University. These employers, with roots in Delaware, have a global reach and I am proud to work with people across the world while residing in Delaware. I have been able to grow my career while building meaningful relationships with many people in the state who I see as mentors, colleagues, and friends. What most excites you about the Delaware State Chamber of Commerce and its mission to bring parties together to solve problems, create jobs, promote business, and improve the quality of life for all Delawareans? The Chamber is a crucial part of

Natalie Hines Delaware and it’s so encouraging to see its programs, initiatives, and strategic focus empower businesses and organizations in the state. I believe that is something to get behind! Why did you apply to become an ambassador? I applied to become an ambassador to help expand the State Chamber’s reach to prospective members, network with current members, and to give back to an impactful organization. What’s one piece of advice you would give to other young professionals looking to get involved? I would recommend getting involved with an organization or a cause that you are passionate about or perhaps something you want to learn more about. It is fulfilling to know you are giving back and making a difference for a state that is as great as Delaware. What is your favorite place to visit in Delaware? My favorite place to run and walk is along the Wilmington Riverfront and into the Jack A. Markell Trail. If you really want to “see” all the seasons in Delaware—I promise this spot will not disappoint you. I am also a loyal Delaware beachgoer, although it’s very hard to choose which beach is my favorite because I believe they all have their own personalities.

Member

news&Notes

From Classrooms to Clinics

NEMOURS IS NURTURING DIVERSITY IN HEALTHCARE BY MARGARET E. LAFASHIA DNP, MBA, RN, NPD-BC

The Nemours Workforce Pipeline Development Program (WPDP) is an initiative designed to increase diversity in nursing. The program offers work-based opportunities to teens and young adults while addressing the nationwide nursing shortage and improving workforce opportunities in Delaware. The Nemours Children’s WPDP provides essential training opportunities to high school students, exposing them to pediatric nursing early in their educational and career exploration pathway. The project is creating a diverse nursing workforce pipeline, which will advance patient access to culturally relevant care, resulting in improved care and health outcomes. The purpose of the WPDP is to: • Recruit and provide clinical opportunities for underrepresented nursing students to increase workforce diversity

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• Introduce students to a pediatric nursing career and hire them to fill various roles • Develop a program model that can be replicated and expanded in other communities The project launched in Delaware in 2021 by providing pediatric clinical training for nursing assistant (NA) and medical assistant (MA) students at area vocational technical high schools in Delaware. As the only children’s hospital in the state, Nemours Children’s Hospital works across the state and the region to strengthen the pediatric workforce through work-based learning experiences and partnerships with key community stakeholders. Nemours Children’s has been working with Hodgson Vocational Technical High School since fall 2021 to develop a variety of pediatric-specific, work-based learning opportunities for

their students. Their nursing technology program prepares students to develop the skills needed for a successful career in the health care industry through classroom study, laboratory practice, and clinical experiences. The project provides a unique opportunity for Hodgson students to work in a pediatric setting as part of their clinical experience. In addition to Hodgson, the program has expanded to now include NA and MA students from Delcastle Technical High School, Saint George’s Technical School, and Howard High School of Technology. The project currently supports 16 MA co-op students working at more than 10 primary care sites, and eight NA co-op students on our acute care units. Feedback from the Nemours staff who work with these students is overwhelmingly positive—the students are engaged, willing to learn and enthusiastic, and they possess soft skills that are fundamental to these roles, such as reliability, punctuality, and adaptability. One of the Nemours nurse managers who works with the students says, “We’ve had such remarkable success with the students that we’ve had on our unit. To see them develop as potential health care professionals is just amazing.” Margaret E. LaFashia DNP, MBA, RN, NPD-BC is the director of workforce partnership development at Nemours Children’s Health.

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| DELAWARE BUSINESS

CENTER FOR ECONOMIC EDUCATION & ENTREPRENEURSHIP

Patrick T. Harker

Michael K. Farr

Hilary Provinse

DELAWARE BUSINESS

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Established in 1998, the Superstars in Business awards are given annually in honor of Marvin S. Gilman, who was a distinguished small business leader in Delaware. We are proud to have been shining a spotlight on Delaware businesses and nonprofits for their outstanding achievements and model approaches to business and management for the past 25 years. “Cover & Rossiter was honored to be named by the State Chamber of Commerce as one of the Marvin S. Gilman Superstars in Business. I believe our team was inspired even more by this award to achieve our goals of being client focused and future ready. The recognition as a Superstar in Business helps us to let others know that our accounting firm has great people, providing great advice to the Delaware community.” – Marie Holliday, Managing Director, Cover & Rossiter 2012 and 2018 Superstar in Business “The Marvin S. Gilman Superstars in Business award is meaningful to us because it comes from our peers. The Delaware community is important to us, and it was extremely gratifying to be recognized by those we most respect.” – Brian DiSabatino, President & CEO, EDiS Company 1998, 2011, and 2016 Superstar in Business

“Delaware businesses know the value of winning the Superstars in Business Award, and Whisman Giordano was truly honored to win in 2020. We continue to use the Superstars logo in our materials because we believe it conveys integrity, quality, longevity, and trust.” – Joe V. Giordano, President, Whisman Giordano & Associates, LLC 2020 Superstar in Business

VISIT DSCC.COM/SUPERSTARSINBUSINESS TO LEARN MORE 26

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| DELAWARE BUSINESS

CELEBRATING 25 YEARS OF SUPERSTARS IN BUSINESS Over the course of the program’s 25-year long tenure, the following small businesses and nonprofits have been granted superstar status: Action Unlimited Resources, Inc. Adesis, Inc. Aloysius Butler & Clark AlphaGraphics American Cancer Society Artesian Water Company Assurance Media, LLC B+H Insurance, LLC (BHI) Back to Basics Learning Dynamics, Inc. Belfint, Lyons & Shuman, P.A. - 2x winner! Bernardon Blood Bank of Delmarva Blooming Boutique Boulden Brothers Breakthrough Communication Group Breakwater Accounting & Advisory Brennan’s Office Interiors BrightFields, Inc. Buck Simpers Architect + Assoc. (BSA+A) Bumpers & Company, Certified Public Accountants Cancer Support Community Delaware Catholic Charities, Inc. Children’s Beach House, Inc. Community Bank Delaware Community Service Building Corp. Corexcel - 2x winner! CorpAmerica Cover & Rossiter - 2x winner! Delaware Cadillac, Delaware Subaru & Kia of Wilmington Delaware Design Company Delaware Diamond Knives, Inc. Delaware Hospice Delmarva Broadcasting Company DiSabatino Construction Company Dogfish Head Craft Brewery Dukart Management Corporation EDiS Company - 3x winner! Emory Hill Companies Environmental Alliance, Inc. Exceptional Care for Children, Inc. Faithful Friends Animal Society Ferris Home Improvements, LLC Food Bank of Delaware George & Lynch, Inc. Girl Scouts of the Chesapeake Bay Goeins-Williams Associates Habitat for Humanity New Castle County Harvey, Hanna & Associates

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Healy, Long & Jevin, Inc. Home Instead Senior Care Humane Animal Partners (Formerly Delaware Humane Association) i.g. Burton & Company, Inc. Jewish Family Services of Delaware Karins and Associates Kuehne Company L&W Insurance La Red Health Center Landmark Science & Engineering, Inc. Latin American Community Center Laura Novak Photography & Little Nest Portraits Lyons Companies Magpage McBride Shopa & Company, P.A. Metro Merchant Services milliCare Floor & Textile Care Ministry of Caring, Inc. MySherpa NERDiT NOW Parcels, Inc. Precision Air Convey Corporation Preston’s March for Energy Promo Victory Ronald McDonald House of Delaware Schlosser & Associates Mechanical Contractors Sir Speedy Printing of Newark SoDel Concepts Special Olympics Delaware SSD Technology Partners - 2x winner! St. Patrick’s Center Star BIDCO Sunday Breakfast Mission TekSolv The Archer Group The Boys & Girls Club of Delaware The Grand Opera House Tidewater Utilities, Inc. Trellist Marketing & Technology Trinity Logistics Unique Impressions Verdantas (Formerly Duffield Associates) United Electric Supply Weiner Benefits Group, LLC Westside Health, Inc. Wheeler, Wolfenden & Dwares, CPAs Whisman Giordano & Associates, LLC

WELCOME New Members ALTRUVISION - A LIONS EYE BANK

www.altruvision.org (215) 563-1679 401 N. 3rd St., Ste. 305 Philadelphia, PA 19123 AltruVision is a nonprofit

organization entrusted with

restoring sight and preventing blindness by recovering,

processing, and distributing cornea tissue for transplant

surgery in the local community, facilitating cornea donations to over 1,000 people annually.

BLOOD BANK OF DELMARVA www.delmarvablood.org (302) 737-8405 100 Hygeia Dr. Newark, DE 19971

Founded in 1954, Blood Bank of Delmarva is a nonprofit

community-based blood center that provides lifesaving blood and blood products to 1.5

million people and 19 hospitals on the Delmarva Peninsula.

BROWN & BROWN OF PENNSYLVANIA

www.BBrown.com (610) 275-8989 125 E. Elm St., Ste. 210 Conshohocken, PA 19428

Brown & Brown is one of the

largest insurance brokerages in the world, providing risk

management solutions through their licensed subsidiaries. 28

CONSUMER HEALTHCARE PRODUCTS ASSOCIATION

www.chpa.org (202) 429-9260 1625 Eye St., NW, Ste. 600 Washington, DC 20006 The Consumer Healthcare

Products Association (CHPA) is the leading voice fighting to ensure that Americans have access to over-the-

counter medications, dietary supplements, and reliable

consumer medical devices.

CROMPTON HUMAN RESOURCES CONSULTING (302) 373-8496 26 Kimmie Ct. Bear, DE 19701

Cindy Crompton Barone, SHRMCP is a dynamic,

results-oriented, strategic

human resources leader and

business partner who empowers organizations, leaders, teams, and employees to thrive.

DECKS & DOCKS

www.decks-docks.com (302) 746-2700 36834 DuPont Blvd. Selbyville, DE 19975

Whether you’re an experienced contractor in need of durable lumber or a first-time DIYer,

Decks & Docks Lumber Co. is dedicated to being your go-to

destination for all decking and marine construction needs.

ECO PLASTIC PRODUCTS OF DELAWARE

1617 N. Rodney St. Wilmington, DE 19806

www.ecoplasticproducts.org (302) 575-9227 18 Germay Dr. Wilmington, DE 19804

Pixel Quiche is a video

is a 501(c)(3) nonprofit organiza-

documentary, branded content,

Eco Plastic Products of Delaware tion that collects discarded plastic and converts it into useful and sustainable products.

EQUISSENTIAL INSIGHTS

www.equissentialinsights.com (302) 528 6206 2443 McCoy Rd. Bear, DE 19701

production studio founded by Mauro Giuffrida, a filmmaker with nearly two decades of

experience, that specializes in social media, and computergenerated images (CGI).

POINT TO POINT WEALTH PLANNING

empowerment and training,

www.ameripriseadvisors. com/team/point-to-pointwealth-planning (302) 995-7526 5195 W. Woodmill Dr., Ste. 27 Wilmington, DE 19808

learning and development, using

is a private wealth advisory

Equissential Insights offers workshops, and assisted

horses as their primary teachers.

ONSITE EPC

Point To Point Wealth Planning

practice of Ameriprise Financial Services, LLC.

www.onsite-epc.com (703) 341-7995 111 N. Bedford St. Georgetown, DE 19947

SOCIAL ENTERPRISES LLC

engineering, procurement,

Social Enterprises LLC is

On-Site EPC provides

www.amerikadasirket.com (302) 310-2176 112 Capitol Trl., Ste. A Newark, DE

and construction management

a professional firm offering

services to private businesses and government agencies

in Delaware, Maryland, and Washington DC.

PIXEL QUICHE FILM AND ANIMATION www.pixelquiche.com (302) 588-7071

company formation, financial reporting, tax planning, and

compliance services to non-US Residents.

SUZANNE MACNAB RE/MAX COASTAL

www.suzannemacnab.com (302) 228-1251

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

300 Oceanview Pkwy. Bethany Beach, DE 19930

Virtual B2B Staffing is a minority-

experience, Suzanne Macnab

outsourcing services to small

With over 30 years of

is a local expert in the Bethany Beach real estate market and nearby coastal towns.

VIRTUAL B2B STAFFING

www.virtualb2bstaffing.com (888) 617-4366 607 Halstead Rd. Wilmington, DE 19803

and woman-owned business that provides consulting and

“Paying attention to detail, working hard, and producing quality products is what I enjoy most about my job.” Eric Swincki, TPI Consultant Supporting the DuPont Kalrez® O-rings Inspection Team

businesses.

YOURMONEY101

www.yourmoney101.org (302) 743-0504 8 Samson Ct. Bear, DE 19701

Innovation for Inclusive Employment Neurodiverse Teams - Delivering Results

www.ThePrecisionists.com

YourMoney101.org provides

employer-sponsored financial

wellness and mentoring services to companies with less than 350 employees.

Proud member of the Delaware State Chamber of Commerce

TPI is a national company focused on providing industry best practices for delivering administrative and technology services by building teams which include individuals with neurodiversities

“Eric has shown to be a great team member. He is hard-working and always has a pleasant attitude. Eric enthusiastically helps us meet our customer demand.” David Walker, DuPont Operations Area Manager

Responsible energy solutions to accelerate businesses and communities toward a clean, resilient, energy future.

LEARN MORE AT BloomEnergy.com DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

is a proud sponsor of the 187th Delaware State Chamber of Commerce Annual Dinner wilmu.edu 30

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

CHAMBER

SCENE 2023: A YEAR IN PHOTOS

1. David A. Tam, MD, MBA, CPHE, FACHE, president and CEO of Beebe Healthcare, was the keynote speaker at the 186th Annual Dinner. 2. Stacey J. Mobley, Esq. was honored with the prestigious Josiah Marvel Cup. 3. We hosted an evening mixer at the Delaware Blue Coats’ Chase Fieldhouse with Belfor Property Restoration.

4. The Delaware Young Professionals Network (DYPN) kicked off the year with a happy hour at Taco Grande. 5. Bloom Energy (left) and Orth Financial Group (right) were honored with the Warrior Friendly Business Award at The State of the Guard. 6. Conversations with Kelly season two was filmed at Easterseals DE & MD’s Eastern Shore’s headquarters.

7. The Spring Manufacturing & Policy Conference featured remarks from Bill Keller, managing director and senior investment strategist at Bank of America. 8. Our March networking breakfast was held at Buff City Soap’s Pike Creek location. 9. Colleen Perry Keith, president of Goldey-Beacom College, kicked off our 2023 Chamber Leadership series.

8. DELAWARE BUSINESS

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9. 31

1. Our guests set sail at our April Networking Breakfast at the Kalmar Nyckel Foundation. 2. DSCC’s Tyler Micik, Verity Watson, partner at Ruggerio, Willson & Watson, and Kim Gomes, partner at ByrdGomes, led the conversation at Small Business Day in Dover.

3. State Chamber staff and members celebrated Ken Evans’ 10 year work anniversary at the Chancery Market in May. 4. Superstars in Education & Training awards were given to Odyssey Charter School, Delaware Technical Community College’s Patient Care Assistant Pathway, and Jobs for Delaware Graduates (top to bottom).

3. 5. Dr. Dennis Loftus won the 2023 John H. Taylor, Jr. Education Leadership Award at the Superstars in Education & Training awards ceremony. 6. Young professionals and their mentors hit the links at the 11th Annual DYPN Golf Outing in May.

7. Our June board of governors meeting was held at Hockessin Colored School #107 and featured remarks from Governor Carney and a former student of the school.

8. Speaker of the House Peter Schwartzkopf (left) and Senate President Pro Tempore David Sokola (right) updated guests on the top issues before the general assembly at our End-of-Session Policy Conference in June.

8. 32

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1. Guests at our June networking breakfast had the opportunity to learn about Wilmington University Brandywine’s expansion plans. 2. Nearly 200 Intern Delaware participants attended 16 engaging events and heard from over 40 speakers over the summer.

3. Neil Jasani, M.D., MBA, FACEP delivered remarks at our networking breakfast at ChristianaCare. 4. Members of the DYPN and Intern Delaware went axe throwing at Constitution Yards in July. 5. We held an Evening Mixer at the Bellmoor Inn & Spa in September. 6. Desa Burton shared her emotional and inspiring leadership story at another Chamber Leadership breakfast in August.

7. The Delaware Networking Station featured over 80 vendors and brought nearly 450 people out to the Chase Center.

8. Our 30th Annual Chamber Chase Golf Tournament was held at Kings Creek Country Club in September. 9. The DYPN hosted the first annual “YPs vs. OGs Kickball Game” at Goldey-Beacom College. 10. Developing Delaware included mutliple panels about housing and the arts in Delaware and featured Jeff Lynn, the president of Central Alabama Community College, as the keynote speaker.

10. 9.

DELAWARE BUSINESS

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SUPERSTARS IN BUSINESS WINNERS: 1. 1-20 EMPLOYEES: NERDiT NOW 2. 21-60 EMPLOYEES: Breakwater Accounting + Advisory 3. 61-150 EMPLOYEES: Belfint, Lyons & Shuman, P.A. 4. NONPROFIT: Children’s Beach House, Inc. AWARD OF EXCELLENCE WINNERS:

5. 1-20 EMPLOYEES: RiversEdge Advisors, LLC 21-60 EMPLOYEES: TORREngineering, LLC (not pictured) 61-150 EMPLOYEES: Aloysius Butler & Clark (not pictured) 6. NONPROFIT: OperaDelaware 7. Brian DiSabatino, president and CEO of EDiS Company, delivered the keynote address at the 25th Annual Superstars in Business awards luncheon.

8. Pam Cornforth, president and chief executive officer of the Ronald McDonald House Charities of Greater Delaware, was surprised with the Marvin S. Gilman Bowl. 9. Guests got to explore “The Wyeths: Three Generations” exhibit at a networking breakfast at the Biggs Museum 10. The Taste of Delaware, held annually at the Russell Senate Office Building in Washington DC with US Senator Chris Coons, featured 16 food and beverage vendors from across the First State!

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FIFTY YEARS IN THE BOOKS Whisman Giordano thanks our clients and the community for the privilege of serving you since 1973.

302.266.0202 info@whismangiordano.com WhismanGiordano.com

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

THANK YOU TO OUR 187TH ANNUAL DINNER SPONSORS Presenting

Reception

Chairman

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

THANK YOU TO OUR 187TH ANNUAL DINNER SPONSORS Leadership

Ambassador

tur

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Certified Public Accountants and Consultants

y Famil Found n atio

Kenny

Advocate

a su

s ta i n a b

DELAWARE

Small Business Leader Artesian Water Company Assurance Media, LLC Belfint, Lyons & Shuman, CPAs Big Brothers Big Sisters of Delaware Blackwell HR Solutions Breakwater Accounting + Advisory Brown Advisory Colonial Parking, Inc. Cover & Rossiter DE Cadillac, DE Subaru & Kia of Wilmington Delaware Electric Cooperative Delaware Prosperity Partnership

Diamond Technologies, Inc. Donate Delaware Easterseals DE & MD’s Eastern Shore Environmental Alliance, Inc. Evergreen Apartment Group Exceptional Care for Children FideliTrade, Incorporated Goodwill of Delaware & Delaware County Greater Philadelphia Business Coalition on Health Horizon Farm Credit Jamestown Hospitality Group milliCare Floor & Textile Care

New Castle Insurance Ronald McDonald House Charities of Greater Delaware Santora CPA Group Schlosser & Associates Mechanical Contractors, Inc. US Biologic VanDemark & Lynch, Inc. Weiner Benefits Group, LLC Whisman Giordano & Associates Wohlsen Construction Your Part-Time Controller *Sponsors as of 12/20/23

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Cover Story

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| DELAWARE BUSINESS

Local and Global Impact

Incyte’s work changes the practice of medicine, and the Delaware community BY ANDREW SHARP | PHOTOS BY NICK WALLACE PHOTOGRAPHY

WITH THE OLD SHOPPING DESTINATION on Augustine Cut Off long closed, passing drivers likely don’t give the building complex much thought as they navigate rush hour traffic and make their way on and off I-95. But in the former Wanamaker’s Department Store up the hill from Brandywine Park, overlooking downtown Wilmington, world-class scientists are busy in labs testing future treatments for cancer and other diseases. These teams of chemists and biologists at biopharmaceutical company Incyte are dreaming up compounds the world has never seen that may someday change lives. “They’re creating new chemical structures that did not previously exist in nature with the goal of improving the lives of patients,” says Incyte Chairman and CEO Hervé Hoppenot. This transformative work is painstaking, requiring an enormous investment of money, and years. But it pays off. “When we are successful in bringing that new, first-in-class product across the finish line, the practice of medicine is transformed everywhere in the world for the patients it treats,” Hoppenot says. Since its founding in 2002, Incyte has grown from 23 research scientists to a company of more than 2,400 employees, most of them based right here in Delaware. In that couple of decades, this company’s focus on cancer and autoimmune treatments has successfully brought multiple drugs to market, including Jakafi (for certain types of blood cancer); Opzelura (for atopic dermatitis, the most common form of eczema, and vitiligo, an autoimmune disease that causes discoloration of the skin); Pemazyre (cholangiocarcinoma or bile duct cancer); Monjuvi (certain kinds of lymphatic cancer); Olumiant (rheumatoid arthritis and alopecia areata, a disease causing patchy hair loss); and more. Incyte isn’t finished, with 146 clinical trials currently underway in countries around the world. DELAWARE BUSINESS

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The company’s success has brought rapid expansion, with a more than five-fold increase in revenue from $511 million in 2014 to $3.4 billion in 2022. While still headquartered here, it also has operations in Europe and Asia. Step inside the company’s Wilmington labs, and you can still ride the escalators from the department store days. But nostalgic shoppers wouldn’t recognize much else. Labs stocked with chemistry glassware and machines for molecular analysis have replaced displays of houseware, clothing and jewelry. Scientists inside the rooms are dreaming up and testing compounds to specifically target diseases, carefully scrutinizing the results, and running them through various biological tests to gauge their potential impact.

The company’s success has brought rapid expansion, with a more than five-fold increase in revenue from $511 million in 2014 to $3.4 billion in 2022. The process is enormously complex. It’s not as simple as finding a formula that will bind with a target in a cell, says David Burns, senior principal investigator, chemistry. “The other side of that coin is what is the body doing to the drug? So that’s absorption, distribution, metabolism, excretion, toxicity, all those types of things.” A substance that the body quickly finds and filters out, for example, won’t be useful as a drug. It’s a dance between a medicine’s molecular structure and a body’s impact on that design. That dance faces significant challenges and barriers. 39

Cover Story

One is finding the right workers. For these highly technical jobs, Incyte needs to recruit graduates with years of specialized education. More than 600 of its employees — over a quarter — have doctorate degrees. Even many of the patent attorneys who work to protect the discoveries have doctorates in chemistry, notes Scott Larsen, vice president of intellectual property. It’s the reverse of a brain drain, a sort of brain conglomerate in Delaware’s largest city. These are not the kind of employees you can find with a casual ad on a jobs website. Once Incyte lands them, though, many stay long term. The majority of the founding scientists, for example, are still with the company, says Catalina Loveman, executive director of global communications for Incyte. Beyond building a workforce, the equipment isn’t cheap. If you get the chance to take a tour, make sure you don’t trip and break something – equipment can cost tens of thousands of dollars all the way up to several million. Even the patent application process for a family of chemicals can cost hundreds of thousands of dollars, Larsen notes. A third challenge, perhaps the most daunting, is that the process of taking a drug from concept to an FDA approved drug on pharmacy shelves can take years, as scientists work through tens of thousands of molecular dead ends then refine and test the product. “People spend years of their life working on projects, some of which 40

succeed and become an approved medicine, and some that don’t,” Hoppenot says. It may take five years or more, and 10,000-plus compounds to finally identify a molecule promising enough to move into clinical testing, Burns estimates, and of course only some survive that stage. In total a drug might require more than 10 years and up to a couple billion dollars in investment, he says. “You need to be resilient as a scientist working in this business,” Burns says. “It’s a long game,” Hoppenot says. Incyte also makes a point of not ruling out investing in drugs for rare diseases, even though the market may be limited. In one case, only around 100 known patients in the U.S. were suffering from a certain disease. But, Hoppenot points out, that means 100 families can benefit from the drug. “I’ve always pushed for following the science regardless of the numbers.” It’s also the right thing to do, he says. “We are very proud to bring innovations forward, even if it’s for a small number of patients.” To grow its portfolio of drugs, Incyte pours a sizable proportion— almost half its revenue—into research and development, which is why it needs so many scientists. “Innovation is the only thing that matters for our business model,” Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Hoppenot says. Incyte focuses on products completely different from others on the market. “It takes a sense of adventure, because the only way to be different from what everybody else is doing is to go into science that has not been fully understood yet.” To make all this work, Hoppenot is focused on keeping Incyte nimble even as it grows beyond a small company. He’s well aware of the challenge in keeping an increasingly large company from becoming overly bureaucratic, and emphasizes a streamlined, horizontal structure, so “people don’t have to go to 15 committees before a decision can be made.” Having most of the staff based in Wilmington helps. They can drop into each other’s workspace if they have a question, or brainstorm ideas when they meet in the halls.

“We’ve definitely built a culture of true teamwork,” Burns says, noting that scientists know they are a key part of the process and take pride in putting their fingerprints on a successful project. That excitement of pioneering a new drug is part of the payoff that makes the many challenges and obstacles worthwhile. “It’s about participating in an adventure that sometimes makes a gigantic impact on someone’s life,” Hoppenot says. Beyond creating life-changing pharmaceuticals, Incyte also makes a point of giving back directly to the local community. Hoppenot feels strongly that the financial barriers to getting cancer treatment can be too high, and the company has a charitable foundation to help cancer patients in Delaware. “We are trying to (help) fill the gap,” he says.

“ Innovation is the only thing that matters for our business model. It takes a sense of adventure, because the only way to be different from what everybody else is doing is to .go into science that has not been fully understood yet.” The financial burden can be extraordinary for patients, says Nicole Topkis Pickles, executive director of Cancer Support Community Delaware. The nonprofit supports cancer patients statewide, and Incyte funds their program for patients struggling with their finances. “We are able to support the mortgages, the rent, the electricity, the co-pays that the cancer patients have a hard time paying during their treatment,” Topkis Pickles says, adding, “It’s an amazing program … they’ve changed a lot of people’s lives.” Incyte employees also pitch in volunteer time. For example, in November a group of scientists gathered at a home where CSCD provides services and decorated it for the holidays. “They’re wonderful to work with,” Topkis Pickles says of the company. Incyte supports other organizations as well, with its charitable foundation donating more than $900,000 to a number of Delaware causes in 2022 alone. For Burns, one of the most satisfying parts of working at Incyte is hearing the patient stories. “Whether they have kids, and they have a husband or a wife, friends, co-workers, you’re affecting all of those lives, and so it’s kind of a domino effect.” n DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Diversity & Inclusion

Delmarva Power partners with local HBCUs to increase equity in their communities. They hosted a takeover day at Delaware State University this fall where they engaged with students to promote awareness of the energy industry.

Powering a Brighter Future How Delmarva Power is infusing diversity into the energy workforce of tomorrow BY KELLY ANN DECURTIS

POWERING OUR COMMUNITIES goes well beyond providing safe, reliable energy service. At Delmarva Power, we’re committed to building a workforce of tomorrow that uplifts the communities we serve, principally in under-resourced communities, and fostering a workplace focused on diversity, equity, and inclusion. Our approach to workforce development is built on a commitment to equity in energy, and driven by strategic partnerships with local nonprofits, contractors, and suppliers to help advance economic growth, equity, and inclusion. It’s one of the many ways we’re offering more than energy in the communities we serve.

JUMPSTARTING CAREERS FOR HIGH SCHOOL STUDENTS When cultivating the future energy workforce, we believe the seeds of meaningful progress can be planted most effectively among youth in 42

underserved and under-resourced communities. Every year, we join our parent company and sister utilities for the Exelon Foundation’s STEM Leadership Academy—a free, week-long event to ignite a passion for STEM among young, curious minds. Here, we equip eager-to-learn female high school students with the critical thinking skills needed to enter and succeed in the utility industry while promoting diversity in STEM fields, where there are often distinct underrepresentations of women and people of color. In 2020, we launched our Path to Success Program to help Delaware high school seniors kickstart their future energy careers with one-onone career coaching, career exploration, and professional skill building opportunities. Upon successful completion of the eight-month program, students are offered a job opportunity with Delmarva Power or a trusted partnering contractor. Jan uar y / Fe b r uar y 2024

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Employee Resource Groups allow Delmarva Power an opportunity to connect their diverse community and promote personal and professional growth. A recent “Books and Bagels” book club meeting delved into “I’m Not Yelling” by Elizabeth Leiba.

PARTNERING WITH LOCAL COLLEGES AND UNIVERSITIES Another cornerstone of our approach to increasing equity in our communities is partnering with local Historically Black Colleges and Universities (HBCUs) and other major educational institutions across Delaware and Maryland. To champion economic diversity and help communities in need, Delmarva Power and its sister companies have committed to provide $7 million over the next three years in support of scholarships, research, and academic programs at Delaware State University and three other HBCUs. We prioritize hiring college interns and HBCU graduates in proportion to other universities in our service territory, and we recently honored employee HBCU alumni during HBCU Week celebrations in September. Through our Community Scholars Program, we provide financial assistance to students pursuing higher education and vocational training at Delaware Technical Community College. These investments support our communities and local economies all while ensuring we have a diverse and skilled pipeline of local talent at the ready to support our customers’ evolving energy needs.

PROMOTING DIVERSITY IN THE WORKPLACE In order to truly radiate equity in our community, we must first foster a culture within our own workplace that embraces individuals of all backgrounds. DELAWARE BUSINESS

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The establishment of nine unique Employee Resource Groups (ERGs) continues our mission to embrace the perspectives of historically marginalized populations and capture the voices of our diverse employee population, helping others understand just how important it is for everyone to be heard. Our ERGs provide employees with a safe outlet to share experiences, receive support from colleagues, and move us all forward in ensuring a diverse and inclusive culture. These groups are a critical enabler of our company’s DEI strategy, empowering our employees to showcase their passion and pride, their readiness to stand together, and their desire to create change. I look at these initiatives as distinct yet very interconnected components of a larger puzzle. Each plays a unique role, and collectively, they contribute significantly to make an invaluable impact on our community—today and for years to follow. With focused efforts on advancing DEI within our company and workforce, we celebrate the significant strides we’ve made, and we remain focused on accomplishing the work that still needs to be done. n

Kelly Ann DeCurtis is director of talent management at Delmarva Power.

Diversity & Inclusion

Neurodiverse Workers Delivering Results BY PATTI PFARRER

DIVERSITY PROVIDES A DISTINCT, competitive advantage in the workplace. It allows for various perspectives, innovations, and expanded performance that may otherwise be untapped without seeking to include diversity in your organization. The Precisionists, Inc. (TPI), an IT and business services company, has embraced this concept and set out on a mission to create 10,000 jobs for individuals with diverse abilities over the next decade. Founded in 2016 and headquartered in Wilmington, Delaware, TPI is a national company that focuses on providing industry best practices for delivering IT and business administrative services to its client partners. The Precisionists works in tandem on two primary business focus areas. One where we engage with and meet each customer’s specific needs to deliver projects with the highest degree of productivity, and the other is employing neurodiverse individuals impacted by autism and other neurodiversities—a population who typically experiences an 80% under or unemployment rate. The results of TPI’s innovative neurodiversity employment model are remarkable. Results for our customers like DuPont, M&T Bank, the State of Delaware, Delmarva Power, and CSC are realized through the performance of our workforce, utilizing their unique skills and abilities, such as attention to detail, pattern recognition, accuracy, and precision. For example, in 2022 when we launched a pilot project with DuPont, we identified a work which engages the talents of TPI’s employees for DuPont’s Kalrez® business. For this project the TPI team performs final inspections within the manufacturing process of Kalrez® O-rings, providing dimensional and visual conformity inspections against defined specifications. Nineteen months into the project, and how is the TPI team performing? David Walker, DuPont operations area manager, recently provided feedback about Eric Swincki, one of the TPI consultants assigned to the DuPont Kalrez® O-rings inspection team. David shared, “Eric’s performance has drastically increased over the past two months. He has diligently maintained an improvement of 35% weekly output during this period. Eric has shown to be a great team member. He is hard-working and always has a pleasant attitude. Eric enthusiastically helps us meet our customer demand.” Results for TPI employees are realized in the opportunity to build or grow their careers. “Paying attention to detail, working hard, and producing quality products is what I enjoy most about my job,” said Eric Swincki. Doing a job where individuals are able to excel by utilizing their talents, while also enjoying the work they are doing, leads to more successful performance and outcomes. Success at work enables additional 44

Eric Swincki, TPI consultant on the DuPont Kalrez® O-rings inspection team opportunities for independence and achieving life goals. Organizations who embrace neurodiversity in their workplaces will realize the many benefits this innovative approach provides. What we at TPI have found is that once given the opportunity to work, individuals with diverse abilities perform with a high level of productivity, are fiercely loyal, and maintain a great work ethic. The Precisionists can help your company implement this neurodiversity employment model to include this untapped and diverse talent into your business. n

Patti Pfarrer is director of marketing programs and community engagement at The Precisionists, Inc.

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DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Diversity & Inclusion

Diverse by Design

Delaware’s commitment to diversity, equity, and inclusion in government BY RICHARD POTTER

RECOGNIZING THE IMPORTANCE of fostering diversity, equity and inclusion (DEI), the State of Delaware has undertaken several key initiatives within its government agencies. These initiatives aim to increase representation, provide learning opportunities, and establish measurable goals. This article explores the state’s efforts in three crucial areas: the establishment of local diversity committees, cultural heritage month learning opportunities, and the revision of the EEO/AA Action plan. ESTABLISHMENT OF LOCAL DIVERSITY COMMITTEES Delaware strategically promotes DEI within its government by instituting local diversity committees in the executive branch agencies. These committees serve as dedicated platforms for employees to address concerns, share ideas, and propose initiatives that promote diversity, equity, and inclusion. By including employees from diverse backgrounds and experiences, these committees actively help shape policies, procedures, and practices that reflect the diverse needs of the state’s workforce. The committees also play a vital role in fostering a sense of belonging and community within agencies. Through events, workshops, and training sessions, they promote cultural understanding, encourage dialogue, and celebrate differences. This grassroots approach ensures that DEI efforts are not merely top-down directives but collaborative endeavors with input from all levels.

CULTURAL HERITAGE MONTH LEARNING OPPORTUNITIES Delaware’s Division of Diversity, Equity and Inclusion recognizes the importance of education and awareness in promoting DEI. The division organizes Cultural Heritage Month learning opportunities throughout the year, offering employees a chance to learn about different cultures, histories, and perspectives. These events aim to foster a more inclusive and understanding work environment. The learning opportunities encompass a wide range of activities, including workshops, seminars, guest speakers, and cultural celebrations. By engaging 46

employees in these events, Delaware strives to create a workplace that values diversity, encourages dialogue, and fosters mutual respect.

REVISION OF EEO/AA ACTION PLAN Delaware is committed to ensuring that its Equal Employment Opportunity/Affirmative Action (EEO/AA) action plan is effective and aligned with the state’s DEI goals. The revision involves a comprehensive review of practices and procedures to identify areas for improvement. The goal is to establish measurable goals and outcomes that will indicate the effectiveness of the interventions implemented. By revising the EEO/AA plan, Delaware seeks to enhance transparency, accountability, and fairness in all practices. The plan also addresses disparities and barriers hindering the recruitment, retention, and advancement of underrepresented groups. This proactive approach will help the state to identify and rectify systemic issues, ensuring a more equitable and inclusive government. Delaware’s commitment to diversity, equity, and inclusion in government is evident through its multifaceted approach. Through local diversity committees, Cultural Heritage Month learning opportunities, and EEO/AA plan revisions, the state is taking concrete steps to foster a more inclusive and representative workforce. These initiatives not only promote diversity but also create an environment where all employees feel valued, respected, and empowered to contribute their unique perspectives. As Delaware continues to prioritize DEI, it sets an example for other states and organizations striving for a more equitable and inclusive future. n

Richard Potter is the chief diversity officer at the Delaware Department of Human Resources.

Jan uar y / Fe b r uar y 2024

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Advocacy & Economic Development

Building on Continued Progress BY GOVERNOR JOHN CARNEY

DELAWARE CELEBRATED a lot of good news in 2023, putting us in a position to build on our continued economic development success as we begin the new year. I’m excited about the partnerships and investments that will bring jobs to Dela ware, strengthen our communities, and preserve and protect our environment. With our neighbors in Pennsylvania and South Jersey, we were successfully designated as a Hydrogen Hub by the Biden Administration. Notably, we were one of only seven Hydrogen Hubs chosen across the country. Hydrogen is a clean fuel of the future, and one of the ways we can pollute less. Delaware companies and institutions already have led on hydrogen and now will play a big role in the Mid-Atlantic Clean Hydrogen Hub, or MACH2. Our region expects to receive a federal infusion of $750 million that will create thousands of jobs and show how hydrogen can be made, transported, and used in a real-world way. Another significant federal win for Delaware will benefit the Port of Wilmington, where a $50 million Port Infrastructure Development Program (PIDP) grant will allow the Diamond State Port Corporation to expand the Port’s Edgemoor terminal. That expansion project plan includes constructing a container yard featuring all-electric operations and a new truck gate to provide new cargo capacity. The plan will enhance cargo resiliency, reduce emissions, improve safety, and provide capacity at the existing Port of Wilmington. For decades, jobs at the Port of Wilmington have been a gateway into the middle class for thousands of workers and their families— the kind of jobs our state and country were built on. This grant will help make the planned Edgemoor expansion a reality and bring new good-paying, full-time union jobs to Wilmington and the region. Another area where we have seen impressive collaboration and funding partnerships make an impact is our work to expand broadband throughout the state. Our goal is to make Delaware the first state in the country to connect every home and business to highspeed internet within the next few years. If there is any state that can connect every home and business, it ought to be ours. 48

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The smart way to finance your investment! Families deserve high-quality internet for school, work, and entertainment. Businesses and employees need reliable high-speed internet to do their job every day. Delaware has successfully connected nearly 6,000 homes, businesses, and organizations to broadband in the last year. In the last 12 months, the State and Comcast, Medicom, and Verizon worked diligently to make high-speed internet available for the first time to 5,859 homes and businesses, mainly in rural areas of the state. There are 372 locations remaining to be installed. Our Delaware Prosperity Partnership (DPP) has attracted businesses to the First State while helping established companies grow and new entrepreneurships take root. In 2023, DPP helped new-to-Delaware company Agile Cold Storage choose Claymont for a $170 million facility that is bringing 130 new jobs to the state. DPP also supported expansions and spinoffs of established Delaware operations both large—Agilent Technologies, Evernorth’s Accredo Specialty Pharmacy, and Blindsight Delaware Enterprises—and small—Compact Membrane Systems, Fisher’s Popcorn, PCOnline’s EtailFlow, and RiKarbon. Those moves add almost 500 more jobs statewide.

All of that news adds up to a strong economy that draws businesses to locate and expand here and gives employees jobs to consider and career ladders to scale. A strong economy allows us to grow our tax base, stabilize our budget, and invest in programs to benefit all Delawareans. We celebrated additional successes for businesses of all sizes with groundbreakings and plant expansions around the state. That included ribbon-cuttings for Advanced Materials Technology in Wilmington and Versogen in Newark. Supporting some of our earliest-stage companies is our EDGE grant program, which remains an effective, competitive support initiative that has awarded $4.3 million to 70 promising small businesses in industries from renewable energy technology to fitness centers and restaurants since its launch in 2019. The DPP-led Startup302 pitch competition provides the opportunity for additional funding to tech-enabled Delaware ventures like 2023 winners Toivoa, College Essay App, and Rush Roto Studio. All of that news adds up to a strong economy that draws businesses to locate and expand here and gives employees jobs to consider and career ladders to scale. A strong economy allows us to grow our tax base, stabilize our budget, and invest in programs to benefit all Delawareans. In 2024, I am excited to watch these landmark developments take shape. I look forward to building on the progress we have made and working with all of you to ensure a strong future for our state. n DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

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Advocacy & Economic Development

Smart Fiscal Policy Pays Dividends State finances in the Carney Administration’s final year BY RICK GEISENBERGER

AS GOVERNOR CARNEY assembles his eighth budget proposal, Delaware’s financial condition is markedly better than when he took office. In January 2017, he faced a $400 million projected budget deficit. In 10 of the previous 17 years, the State ended its fiscal year with an operating cash deficit. Annual expenditures repeatedly outstripped revenues, placing regular pressure on policymakers to reduce budgets and raise taxes. Since 2018, the Governor and General Assembly have partnered to stabilize State finances, benchmark operating budget growth at economically sustainable levels, create accessible reserves to help weather future downturns, and steer “extraordinary” revenue to one-time expenditures. Smart fiscal policy has made a world of difference. Today, the State holds $410 million in usable reserves—a Budget Stabilization Fund. Cash balances are at record levels and Delaware has experienced six straight years of operating cash surpluses. The State has also benefitted from extraordinary revenue growth. Collections increased 8.2% annually from 2019 to 2023 versus an adjusted 3.8% average for the preceding 20 years. Delaware’s largest revenue sources— corporate income, realty transfer, corporate franchise, and personal income taxes—increased at annual rates of 27%, 12%, 11%, and 8%, respectively, versus their historic 20-year averages of 2%, 3%, 3%, and 5%. No single factor explains this growth. Nationally, the Tax Cut and Jobs Act, accommodative monetary policy, and COVID-related stimulus had major impacts. Locally, more Delawareans are working today than at any time in our history—more than 30,000 jobs were created since Governor Carney took office. The Delaware Prosperity Partnership vigorously promotes business growth and retention. Public investments in the Transportation Infrastructure Investment Fund, Site Readiness 50

Fund, EDGE grants, and biotechnology programs enable Delaware to move nimbly to help support growing businesses. Delaware and President Biden are investing record sums in critical infrastructure—roads, water, broadband, and more. Of course, the laws of gravity still apply. The Delaware Economic and Financial Advisory Council (DEFAC) currently forecasts a reversal in the astonishing pace of revenue growth. Rising interest rates, lower capital gains, and a slow IPO market are having an impact. Fortunately, smart fiscal policy has positioned the State to weather this challenge. While building the Budget Stabilization Fund, the Governor and General Assembly wisely set aside $2.3 billion of extraordinary revenues over the last three years for capital projects like schools, libraries, or parks. This leaves room in the upcoming fiscal 2025 operating budget to support spending growth for inflationary pressures like rising wages and healthcare. Less cash will be available for new capital spending. But that’s okay. Capital projects take two to five years to plan, design, and build. So Delaware’s economy will continue to benefit from scores of projects funded in prior years. This is how the budget benchmark methodology is intended to work. Avoiding the temptation to build extraordinary revenues into the base budget pays huge dividends when revenue growth inevitably slows. These principles have served us well. Maintaining these practices and placing them in statute will help secure the State’s financial future for years to come. n

Rick Geisenberger serves as Delaware’s Secretary of Finance.

Jan uar y / Fe b r uar y 2024

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Advocacy & Economic Development

What a Difference a Year Makes BY PATRICK T. HARKER

AS HEAD OF the Federal Reserve Bank of Philadelphia for the past nearly nine years, my foremost responsibility has been to work to achieve the Fed’s dual mandate of price stability and maximum employment. There are two ways in which I tackle this part of my job. The first is to look at the numerous economic indicators that are reported month to month. The second is to look below the surface of these numbers to understand why this “hard” data says what it says and that comes from listening directly to those closest to the numbers, the members of the communities we serve. These voices—your voices—provide me with the invaluable “soft” data that helps not only explain what we see in the economic updates, but they also many times signal what I might expect to see down the road. For example, when we began 2023, the inflation rate stood around 6% year over year, the labor market showed no signs of loosening, and the Federal Reserve’s fight against inflation was being measured by many in terms of not whether more interest rate hikes were in the offing, but rather how many more would be needed. By the summer, I had become an early public voice for holding the Federal Reserve’s policy interest rate steady. This position was informed as much by my conversations with business and financial leaders across the Third District who indicated that monetary policy was having its intended impact as it was my reading of the incoming economic data crunched by the economists at the Philadelphia Fed. What I heard from contacts across the First State as the year progressed was a clear plea for time and room to breathe in the wake of the run-up in rates and continued economic uncertainties. This sentiment was echoed by contacts in both Pennsylvania and New Jersey, and their reasoning quickly became evident to me as I studied the numbers. I recognized that you were asked to absorb quite a lot in a very short period of time. Moreover, what you were experiencing in real time began to be borne out in the hard data, and I staked my position accordingly. Now, as the curtain rises on 2024, inflation is roughly half of what it was at this time last year, and my expectation remains that inflation will continue to ebb as we head—slowly yet surely—toward our 2% annual target. Along with this, labor market tightness continues to ease, GDP growth continues to exceed expectations, and last year’s fears of a looming recession have dissipated.

It appears very likely that the soft landing we hoped to achieve is, in fact, not only possible but doable. This isn’t just my national perspective. It is one that can also describe where I see Delaware’s economy as it enters this new year. It appears very likely that the soft landing we hoped to achieve is, in fact, not only possible but doable. This isn’t just my national perspective. It is one that can also describe where I see Delaware’s economy as it enters this new year. New business formation across Delaware continues to exceed pre-pandemic levels, especially among the high-propensity businesses most likely to grow into firms with payrolls. In that vein, payroll employment levels continued to rise and showed real gains in the third quarter of 2023. And, in the Philadelphia Fed’s own State Coincident Index—a multi-faceted gauge of overall economic conditions—Delaware trends in a positive direction. This progress is made possible in no small part through carefully balancing both hard and soft data in the broader discussion of monetary policy. Now, surely, economic challenges remain, both national and international in scope. But if 2023 was the year in which some of the clouds of economic uncertainty began to dissipate, I am hopeful that 2024 will be the year in which they disperse, and our forward economic path will come much more clearly into view. As always, I will be guided in my decision making by the data. But I will also continue to be guided equally by your insight and input. I will continue to keep my eyes and ears open to what is happening across Delaware and in your home communities. By working together, we can continue to make progress. n

Patrick T. Harker is president and CEO of the Federal Reserve Bank of Philadelphia.

The views expressed here are solely those of the author and do not necessarily reflect the views of the Federal Reserve Bank of Philadelphia or the Federal Reserve System. This piece originally appeared in the January 5, 2024, edition of The Weekly Report, a digital newsletter of the Delaware State Chamber of Commerce. Data Sources: Haver Analytics, U.S. Census Bureau, U.S. Bureau of Labor Statistics, and U.S. Bureau of Economic Analysis. 52

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

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Advocacy & Economic Development

Pushing New Innovations

Delaware Workforce Development Board remains focused on training, attracting, and retaining talent in Delaware CONTRIBUTED BY THE DELAWARE WORKFORCE DEVELOPMENT BOARD

THE DELAWARE WORKFORCE DEVELOPMENT BOARD’S mandate is to ensure the state’s workforce is equipped with the specific skills needed by First State employers. The goals are jobs and successful careers for individuals and addressing the state’s continuing shortage of qualified candidates relative to job openings (the “jobs gap”). That’s a broad mandate but consider a few facets particularly relevant to 2023 and 2024. The jobs gap, as challenging as it is currently, will grow over the coming decade as the state’s businesses continue to expand while, conversely, projected retirements loom. The Board sees the trades as part of the solution because they provide phenomenal careers and attractive benefits in industries projected to have continuing strength in demand, and usually do not require the taking on of educational debt. As such, 54

the Board has focused on possible approaches to expand the number of skilled tradespeople. In recognition of its pursuit of innovative ideas, the Board was awarded a $3 million grant under the American Rescue Plan Act (ARPA). The grant is focused on delivering nontraditional training methods with employment opportunities in high growth, high demand, and/or emerging industries. This includes programs that address women and other underserved populations, as well as non-traditional workers. In addition to initiatives under the ARPA grant, the Board is working on a pilot project with an existing DuPont Company apprenticeship program in an effort to make changes in how the 144-hour educational component is delivered to students by having the earning and learning together on one site. Board Chair Scott Malfitano points to the success of the pilot Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

program and notes “we are challenging the status quo and looking to attract women to the trades and provide a high quality of life so classroom training can be done on the job versus in the evening hours when families should be together.” The Board relies strongly on the expertise of others, for example, sharing best practices with other state workforce groups across the nation as well as resources such as the National Governors Association. It also drives two-way communication with businesses and other employers, particularly through its business liaisons, to define and refine its initiatives in what it calls “training, attracting, and retaining talent in Delaware.” The Board eagerly invites ideas and input from various sources, encouraging anyone with insights or experience related to an initiative or potential new training program to come forward. Share with the Board how it can potentially support the growth of your business or endeavor. Last year’s success demanded a lot of outside-the-box thinking and significant efforts in coordinating new innovations with businesses and the state. The Board’s Executive Director Joanna Staib says “the goal is to keep increasing the impact of the new initiatives and conceptualize and garner agreement from stakeholders from across the state for even more exciting efforts.” With all the innovative approaches and progress, one thing remains constant; the Board continues to follow its guiding principle, that the best measure of return on investment is a job at the end of the process. n

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Advocacy & Economic Development

Skills-Based Hiring and Equity BY BRAD TURNER-LITTLE

RECENTLY, I had the opportunity to spend the morning with a large group of business leaders as part of a regional economic development event. While together, I asked them a question, “what does ‘economic vitality’ look like for you and your community?” Answers came pretty quickly. Initially, concepts like growth, competitiveness, and job opportunities dominated the responses. Then a shift happened. Concepts like equity, prosperity, and economic mobility emerged. It was an interesting and powerfully aspirational conversation, one that reflected the desire for a better tomorrow for both business and their neighbors. Perhaps the most compelling response from that morning was, “every child has enough to eat.” I think this aspiration captures the importance of this concept both for business and families. A thriving economy is where businesses are growing, and all individuals are afforded the chance to lean into the resulting economic opportunity. As economists and ‘future of work’ thinkers project forward, they consistently point towards emerging technologies and the corresponding impact on how work will take place. COVID only accelerated the speed of those changes. As a result, digital skills once considered niche have become essential for almost all workers and a pre-requisite for middle skills jobs. Our economy is transforming; that transformation will create opportunities for workers who are prepared to take advantage of them. But what about workers that are not prepared? What about those who sit on the periphery and risk being left further behind? These challenges are ones that local and state workforce boards are grappling with every day, bringing together business, education, government, and community-based organization leaders to find impactful ways to support their communities. Nationally one in ten working-age adults have less than a high school 56

diploma. In Delaware, 40% of adults 25 and above have a high school diploma or less, according to research by Statista. How do we create bridges to new opportunity for those in our communities? How do we think differently about showcasing skills that clears the path for businesses to access the talent they need and our neighbors to demonstrate how they can contribute? One emerging approach appears to be skills-based hiring, a recruitment approach that focuses on evaluating candidates based on their skills rather than on their education or past work experience. We see growing interest in this alternative to traditional ‘degree = competency’ proxy both in companies and in government. Companies making this shift, according to Forbes, see dramatic benefits: better quality of candidates, expanded talent pool, accelerated time to hire, reduced hiring costs, improved retention rates, and a more diverse workforce. At the National Association of Workforce Boards (NAWB), we have begun our skills-based hiring journey by dropping the education requirement in our position descriptions, choosing instead to focus on clearly identifying the skills needed for our various positions. So, as you consider economic vitality, what comes to mind for you? And how might you work to achieve economic vitality for the business community and your neighbors? I invite you to join us on our skills-based hiring journey. n

Brad Turner-Little is president and CEO of the National Association of Workforce Boards.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

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Advocacy & Economic Development In October, Georgia-based Agile Cold Storage broke ground for its $170 million Claymont facility, which is bringing 130 new jobs to Delaware.

Setting the Stage 2023 developments prime Delaware for further prominence and growth in 2024 BY KURT FOREMAN

DELAWARE PROSPERITY PARTNERSHIP (DPP) finished its sixth full year of operation—working in cooperation with statewide partners and investors—and is proud to have supported 64 location and expansion projects that have brought more than $1.78 billion in capital investment to Delaware since 2017. We’re also glad that these projects include more than 8,500 new and retained jobs, which helped Delaware reach its highest-ever employment total—nearly 487,000 jobs—in 2023. As in years past, DPP-assisted projects included both businesses new to Delaware and existing Delaware businesses. For example, Georgiabased Agile Cold Storage announced in August that its first out-of-state location would be in Claymont’s First State Crossing and broke ground for the high-tech 250,000-square-foot facility in October. The $170 million project is bringing highly sought new investment and industry DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

to Claymont along with 130 new jobs. According to Agile Cold President and CEO Don Schoenl, Delaware has “delivered on every promise made” throughout the two years it took to bring the business here. He and fellow company officials are grateful for the responsiveness and attention that our state, county and local officials have provided. Among the businesses already operating in Delaware who worked with DPP to launch expansion projects in 2023 was Evernorth Health Services’s Accredo Specialty Pharmacy. The company’s new $89.2 million, approximately 200,000-square-foot facility in Newark is replacing an existing location in New Castle and will be staffed by 87 retained workers and 132 new employees. This project will support patients diagnosed with severe medical conditions and the providers who treat them by enabling the company, as 59

Advocacy & Economic Development Evernorth Pharmacy President Matt Perlberg said, “to more efficiently and effectively distribute lifesaving medications to individuals throughout the country, particularly in the Northeast.” The project will also help solidify Delaware’s status as a health care hub for the Mid-Atlantic region and beyond. Another 2023 development in Delaware’s health care sector that DPP helped support was designation of the Greater Philadelphia Region Precision Medicine Tech Hub by the U.S. Department of Commerce’s Economic Development Administration. As a part of this effort, which aims to make our region a global leader in end-to-end precision medicine, Delaware entities now have the opportunity to apply for a portion of $70 million in federal funding. DPP also joined with the Delaware Sustainable Chemistry Alliance and other partners throughout Delaware, Philadelphia/Southeastern Pennsylvania, and South Jersey to help establish the Mid-Atlantic Clean Hydrogen Hub under the U.S. Department of Energy’s Regional Clean Hydrogen Hubs Program. DPP served as a funder and a supporter throughout the application and approval process for the endeavor, which ultimately received a $750 million federal grant. DPP was proud to work with the Delaware Division of Small Business to win approval of the Modernization Investment Support Initiative. This business support program offers grants to help existing businesses make

updates to deal with regional, national, and/or global competitiveness issues that could negatively affect Delaware operations. Also during 2023, DPP awarded $198,000 to ventures with underrepresented founders through its third Startup302 pitch competition; assisted with several successful Site Readiness Fund applications; and conducted visits with many existing Delaware companies to better understand their needs and challenges. Additionally, DPP sponsored the attendance of Delaware startups at BIO International, the world’s largest biotech conference; completed foreign direct investment trips to India, the United Kingdom, Germany, and France; and conducted on-site and remote outreach to site selectors and other business expansion personnel across the United States. Heading into our seventh full year of operation, DPP celebrates all that our team accomplished—thanks to the support of our investors and working in cooperation with state and regional partners—throughout 2023. We look forward to capitalizing on these successes in 2024 n.

Kurt Foreman is president and CEO of Delaware Prosperity Partnership.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

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Advocacy & Economic Development

We Must Do Better Reimagining Delaware’s Growth Agenda BY BRIAN DISABATINO

THERE ARE MANY REASONS to be proud of and excited about Delaware. Our diverse workforce, world-class researchers, colleges, and quality of life make Delaware a great place to live, work, and play. These uniquely First State assets are in jeopardy, however, and the decisions made in the coming months will determine whether and how we address the challenges the state is facing and set a course for excellence and prosperity. Today the Delaware Business Roundtable issues a challenge to fellow Delaware business and political leadership to confront what is holding us back and invest in what propels us forward. As we reflect on 2023 and prepare for 2024 and beyond, we must ask ourselves whether we as leaders have the vision and political will needed to help change the trajectory of the state. Consider the implications of the state’s diminishing labor force participation rate, the need for a more robust entrepreneur pipeline, a rapidly aging population, and challenges recruiting and retaining talent for leading-edge companies. In a state with so much potential, we can do better. DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

ROBUST TALENT PIPELINE Delaware’s workforce development pipeline is perhaps the biggest challenge impacting the state’s economic growth. A reliable source of job candidates prepared to succeed is cited as the primary challenge for employers, regardless of location, size, and industry. As of 2021, Delaware ranked 40th in the share of population participating in the workforce. Only 60.1% of Delaware’s population ages 16 and older are in the labor force. In comparison, Maryland had a labor force participation rate of 66.6% (ranked 8th), along with 65.6% in New Jersey (ranked 13th) and 62.4% in Pennsylvania (ranked 32nd). Successfully creating a robust talent pipeline will require moving away from short-term thinking and episodic action. When the White House released goals for the nation’s biotech and tech hubs, its report referred to our region as “Cellicon Valley,” noting the tremendous advances in genetic and cellular science that warrant much greater investment in education and training. We need more efforts like the National Institute for Innovation in 63

Advocacy & Economic Development Manufacturing Biopharmaceuticals’ (NIIMBL) SABRE Center manufacturing research facility located on the University of Delaware’s STAR Campus. The Center is at the intersection of drug creation, the manufacturing process, and entry into markets that help save and improve lives. This training ground for students helps ensure Delaware’s future workforce has the relevant skills, expertise, hands-on training, and experience to prevent pharmaceutical breakthroughs from getting stuck in labs or made overseas. The University of Delaware will play a similar role in developing the workforce talent to propel the Mid-Atlantic Clean Hydrogen Hub (MACH2). University researchers and students are testing and studying multiple ways to reduce the cost and complexity of clean hydrogen adoption. Hydrogen energy has the potential to make many sectors of our economy completely free of carbon emissions. With the right leadership and resources, Delaware could be the first state in the nation to make hydrogen a major energy source! Any disconnect between higher education and the business community in any business sector doesn’t just hurt economic development, it perpetuates inequity and limits students’ opportunities to pursue rewarding careers. A more strategic, healthy relationship between education and business will yield more applied learning opportunities, greater awareness of career choices, and collaboration in building the kind of knowledge and skills needed in current and future good-paying jobs.

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EFFICIENT, PULSING ECOSYSTEM Delaware needs a more concerted effort to keep entrepreneurs in the state by providing the tools and capital networks required to succeed. Delaware’s Angel Investment Tax Credit has been allowed to sunset and has not been replaced or renewed. As such, the state is missing a major tax benefit and incentive to support early-stage companies engaged in innovative science and technology work. There are many power players doing great things to foster innovations, like STAR Campus, The Innovation Space, and more. But access to capital and navigating a siloed system remains a challenge for Delaware entrepreneurs working to take their business to the next level. Austin’s Capital Factory, which helped companies raise $1.8 billion to gain elevation and successful entry into markets could offer a model for one-stop capital building and curating all the pieces for entrepreneurial success in one place.

ANTICIPATING CHANGE AND CREATING THE RIGHT POLICY APPROACHES The Delaware Prosperity Partnership has been an extraordinarily successful vehicle for attracting business and catalyzing economic development. We believe the time is right to create a Futures Council—an entity that helps Delaware be increasingly nimble and evidence-based in responding to and creating opportunities in the industries of the future. A Futures Council would be charged with coordinating planning and implementation to address the long-term issues facing the state. For example, Delaware ranks fourth in the share of households with residents over 65 years of age. We are not just failing to keep pace with a retiring workforce, we cannot risk the chance that the state’s healthcare and support service capacity will not meet our seniors’ needs. The burden of getting this state to the next level is being carried by a smaller and smaller population of people. We need to make sure we have the right players, research, data, and resources to be on the forward edge of industries that will drive the next 20 years of change to our economies.

CALL TO ACTION

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2018 & 2012 Superstars in Business Winner 2017 & 2011 Award of Excellence Winner Certified as a Woman Business Enterprise (WBE) by the State of Delaware MHolliday@CoverRossiter.com (302) 656-6632 www.CoverRossiter.com

My grandfather passed down this principle our business has found useful for taking ownership and responsibility to build what matters: “If you expect something from this society, you better deliver something right back.” We’ve been aiming too low. Satisfied with the meager minimum. What is our legacy going to be? The possibilities are endless if we work together and work toward enduring prosperity. Look at the talent all around us. Let’s stretch our imaginations, link arms together, and reach the potential that we have. n

Brian DiSabatino is chairman of the Delaware Business Roundtable and president and CEO of EDiS Company.

Jan uar y / Fe b r uar y 2024

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REGISTERED Pre-Apprenticeships

IN NCCVT

All eight of New Castle County Vo Tech’s construction trade career program areas are now registered Pre-Apprenticeship Programs with the State of Delaware.

Carpentry - Electrical Trades Plumbing - Masonry - HVAC Welding - Sheet Metal Industrial Mechanics/Millwright Pre-apprenticeships offer industry-aligned training, multiple certification opportunities, employer engagement, hands-on experiential learning, and opportunities to earn advanced placement into NCCVT’s Adult Education Apprenticeship program after graduation. Support for Delaware’s Apprenticeship programs is provided by the 2020-2023 State Apprenticeship Expansion (SAE) Grant awarded by the U.S Department of Labor Employment and Training Administration. The funds of this grant total $450,000, of which federal funds comprise 100 percent.

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Annual Report

A New Threat

The unsettling trend of states’ increasing grip on interstate commerce BY NEIL BRADLEY TWO-HUNDRED and thirty-six years ago, when Delaware became the First State, a principal concern was the potential for economic conflict between the 13 states of the new union: states erecting tariffs or regulatory barriers to protect their businesses from the competition of businesses located in other states. In response, our Founders granted Congress the authority to regulate interstate commerce and prohibited the states from engaging in certain economically discriminatory practices. Embracing the diverse natural advantages and industrial specialties across our growing nation, we achieved economic growth and prosperity that would have been impossible for each state to achieve on its own. The Constitutional mandate for states to give “full faith and credit” to each other’s acts made it possible for Delaware to become the home of incorporation to companies physically headquartered across the country. Delaware’s expertise in business law and adjudicating business disputes has not only benefitted Delaware but the nation.

It is even more imperative that state governments leave business decisions to businesses, resist the temptation to start micromanaging businesses, and especially stop trying to regulate the conduct of businesses in other states. Today, interstate commerce faces a profound new threat: the growing desire of individual states to micromanage the conduct of businesses both within their state boundaries and beyond. A divided Supreme Court recently green-lighted California’s effort to regulate the conditions in which pigs are raised for pork products sold within their state. Since California consumes a lot of pork but has few hog farms, the natural result is California regulating the business operations of farms in other states. It seems like only a matter of time before another state retaliates against California by, say, regulating how the pinot noir sold in their state is produced. This is already occurring when it comes to financial services. A few liberal-leaning states decided that if you are a financial services firm and you want to do business with the state, then effectively, your firm cannot do any business with any fossil fuel companies or firearm manufacturers. A few conservative-leaning states responded by declaring that if you are a 66

financial services firm and you want to do business with their state, then you must have in place a policy that doesn’t preclude doing business with fossil fuel companies or firearm manufacturers. While regulating the operations of energy companies or firearm manufacturers within their states would be well within their rights, these states are telling third-party companies whom they are prohibited from doing business with and whom they are required to do business with. Unable to comply with both mandates, firms must choose one or the other. You can see where this can quickly lead—dividing the nation between blue-state and red-state banks, blue and red accounting firms, blue and red retailers, etc. Not only does our country become even more politically divided, but we end up poorer as we make it increasingly harder for businesses to operate across state lines or to be legally organized in one state but operate in another. While these new efforts by states to micromanage business conduct beyond their borders certainly violate the spirit that drove our Constitution, it is not clear that they violate the letter of the law. This means that it is even more imperative that state governments leave business decisions to businesses, resist the temptation to start micromanaging businesses, and especially stop trying to regulate the conduct of businesses in other states. Expecting elected officials to exercise restraint may seem like wishful thinking, but it is squarely in line with public opinion. Polling done for the U.S. Chamber of Commerce demonstrates that when voters are given a choice between a politician who wants to micromanage business from the left, one who wants to micromanage from the right, or one who says “whether it comes from the right or the left, government micromanaging of business is a bad idea; and we should let consumers and the market punish or reward companies for their decisions, and keep government out of it,” more voters choose the third candidate. Just as our Founders vigilantly safeguarded against economic warfare between states, we must now stand guard against excessive government intrusion that could splinter our nation, impede innovation, hinder economic growth, and stifle job creation. Our next two hundred- and thirty-six-years depend on it. n

Neil Bradley is executive vice president, chief policy officer, and head of strategic advocacy at the U.S. Chamber of Commerce.

Jan uar y / Fe b r uar y 2024

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Prepared for the Corporate Transparency Act? As of Jan. 1, 2024, over 32 Million companies are required to file Beneficial Ownership reports with FinCEN CT Corporation can help

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DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Annual Report

Breaking Through the Noise Policy leadership in 2024 BY JAY TIMMONS

MANUFACTURERS AND BUSINESS ASSOCIATIONS should be concerned that 2024 will be anything but “business as usual.” Election years are often dominated by noise and political theater that can make it harder to keep attention on sensible policy. There are significant proposed policy challenges looming—some of which emerged in 2023 and have not yet been squared away. That is why the leadership of the Delaware State Chamber of Commerce and its partner associations is critical. And the good news is that the formula for success is unchanged: an unwavering focus on post-partisan efforts to rally policymakers around an agenda of manufacturing competitiveness. Although politics may get messier as election season heats up, manufacturers can use this as an opportunity to get candidates to take stands on the record as champions for the policies that will help us create jobs, grow the economy, and improve the quality of life. After all, nearly everyone wants to demonstrate their support for manufacturing in America. One serious challenge heading into 2024 is the continued fight against unbalanced regulations. There is rarely a time when manufacturers are not pushing back against regulatory overreach, but this most recent wave of regulations has been one of the worst. The National Association of Manufacturers’ (NAM) members continue reporting that the new federal regulations emerging from Washington are among the costliest, most disruptive ones they have seen in decades. Regulatory overreach comes with seen and unseen costs that make it significantly harder for our industry to lead. The unseen costs are things like fore68

gone opportunities to expand or acquire new capital, not being able to create new well-paying jobs, and fewer advances in research and development. The costs we can quantify are shocking. In October, the NAM published a new analysis revealing that the overall annual cost of complying with current federal regulations exceeded $3 trillion. The average manufacturer faces compliance costs of around $29,100 per employee per year, while the burden is even greater for small U.S. manufacturers, who pay an estimated $50,100 per employee per year. The last decade of regulatory overreach has caused the burden on the manufacturing sector to balloon to larger than the economies of 29 American states. Here is another eye-opener: These numbers are more than 25% higher, adjusted for inflation, than they were 10 years ago. And the numbers only encompass regulations added through 2022—they do not account for the regulations that came out last year or new ones under consideration. To counter this growing onslaught, the NAM, along with members of the Council of Manufacturing Associations and the Conference of State Manufacturers Associations, launched the Manufacturers for Sensible Regulations coalition. This coalition will remain the tip of the spear in our efforts to stop costly, unbalanced regulations. We will need to continue making the case that manufacturers are not opposed to regulations; we’re opposed to regulations that are needlessly duplicative, not grounded in science or facts on the ground, and set unrealistic and unmeasurable goals. Our efforts have made significant headway. The coalition demonstrated the real-world consequences of unbalanced regulations, Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

innovative

Jay Timmons is the president and CEO of the National Association of Manufacturers. To learn more about the NAM’s research and Manufacturers for Sensible Regulations, including ways to get involved, visit nam.org/ competing-to-win/cost-of-regulations.

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

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motivating policymakers to slow their rollout of some mega-regulations that could seriously harm our industry—like new ozone standards—and to reduce the intrusiveness of others—like the Securities and Exchange Commission’s cybersecurity rule. We will look to build on this progress and make the most of the coalition’s influence in the year ahead. That will mean keeping open lines of communication with key administration officials and influential lawmakers on both sides of the aisle in Congress. Most importantly, we will need to continue illustrating the impact these unbalanced regulations are having on manufacturing teams and on the people who depend on our products. Election years can be fraught, and it may seem like an uphill battle advancing policy when political theater is in full swing. Yet retiring policymakers looking to secure their legacy, those seeking reelection, and those hoping to win new bids for office all recognize the power of manufacturing in the U.S. to improve lives. It will be up to us to show them the way forward. n

ENGINEERING & ENVIRONMENTAL

Delaware | Maryland

www.Landmark-SE.com

Siemens - Sunset Lake Stream Bank Stabilization

Annual Report

Made Locally, Utilized Globally BY JOHN GOODEN AND RUSTYN STOOPS

EXCITING THINGS ARE HAPPENING within the manufacturing sector in Delaware and last year was a busy one for the Delaware Manufacturing Association (DMA), an affiliate of the Delaware State Chamber and National Association of Manufacturers (NAM). The DMA strives to enhance the competitiveness of Delaware manufacturers; serves as manufacturers’ advocate at the state and local government level; advises the State Chamber on topics that specifically impact manufacturers such as government regulation, trade, and tax policy; and sponsors events focused on manufacturer’s needs. The DMA’s signature event is the Spring Manufacturing and Policy Conference. The half-day conference was held at Delaware Technical Community College’s Terry Jr. Campus in Dover and featured keynote remarks from Governor John Carney and Bill Keller, managing director and senior investment strategist at Bank of America. They discussed the state of manufacturing in Delaware, ways to improve the state’s economic climate and support manufacturers’ growth, and the top issues impacting the industry such as fluctuating energy prices, inflation, and scarcity of resources. This conference in 2024 will feature a new twist—the inaugural Coolest Thing Made in Delaware contest. Delaware may be small geographically, but the manufacturing sector is anything but small— Delaware is home to major pharmaceutical companies, advanced manufacturing facilities, medical equipment manufacturers, large food processing companies, and more. We make many cool products right here in Delaware that have global impacts and meet the needs of 70

consumers worldwide, like chemicals, aircraft parts, paper and metal products, biopharmaceuticals, space suits, and so much more. The contest will highlight Delaware’s vibrant and diverse manufacturing industry and the excellent career opportunities that exist within the sector. Designed as an online, March Madness-like bracket competition, public voting will determine the finalists each round. The winner will be revealed at the Spring Manufacturing & Policy Conference in March. Despite some misconceptions, the manufacturing industry in Delaware is strong and growing. Delaware’s low cost of doing business, central location, and skilled workforce position the state as a center for manufacturing. With output of nearly $5.6 billion, the industry is a major force in Delaware’s economy and the third-largest traded sector. According to the Delaware Department of Labor, as of October 2023, the industry employs approximately 28,000 workers in Delaware, which is up almost 2,000 people from 2022. Manufacturers also offer individuals great paying careers. Based on NAM’s most recent data, the average annual compensation nationally for manufacturers is $83,882. Manufacturing is the backbone of the Delaware economy and the foundation of the middle class. In 2024, with the DMA’s guidance the State Chamber will continue to advocate for manufacturers. We’ll highlight the opportunities that exist within the industry right here in the First State and advocate to support manufacturers’ interests in Dover so they can continue to support Delaware’s economy and serve consumers worldwide. n Jan uar y / Fe b r uar y 2024

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The State Chamber thanks this year’s 187th Annual Dinner Planning Committee: Chip Rossi, Chair Bank of America April Birmingham M&T Bank Rebecca L. Byrd ByrdGomes

2023 Delaware Manufacturing Association Board of Managers

Denée Crumrine Highmark Blue Cross Blue Shield Delaware Jerry Esposito Espo Enterprises, LLC Donald T. Fulton Weiner Benefits Group

CO-CHAIR JOHN GOODEN MDAVIS & SONS, INC.

CO-CHAIR RUSTYN STOOPS DEMEP

VICE CHAIR ADAM BLACKFORD AGILENT TECHNOLOGIES

PRESIDENT/SECRETARY MICHAEL J. QUARANTA DELAWARE STATE CHAMBER OF COMMERCE

Jason D. Gonzalez DuPont Michael Houghton Morris, Nichols, Arsht & Tunnell, LLP, Ret. Catrina Jefferson Chase Apollo Khine Barclays US Consumer Bank

PATTI ADCOCK FMC CORPORATION

CATHERINE M. BASSETT MOUNTAIRE FARMS, INC.

MARYANN CARROLL CRODA

TARYN DALMASSO EDGEWELL PERSONAL CARE

Colleen Perry Keith Goldey-Beacom College Emily Leach Visa Don Mell JPMorgan Chase & Co.

MICHAEL ELEHWANY MILLER METAL FABRICATION, INC.

TOM EMBLEY PRECISION AIRCONVEY

JOSEPH P. FARLEY, JR. ASSOCIATES INTERNATIONAL

KURT FOREMAN DELAWARE PROSPERITY PARTNERSHIP

Michael Meoli The Meoli Companies LaKresha Moultrie Delaware State University Rhett Ruggerio Ruggerio Willson & Watson

TYRONE JONES BLOOM ENERGY

ZACH KUEHNE KUEHNE COMPANY

PAUL MORRIS DELAWARE TECHNICAL COMMUNITY COLLEGE

ROBERT PRYBUTOK POLYMER TECHNOLOGIES, INC.

Greg Smith The Chemours Company Tierra Fair United Way of Delaware Meghan Walls, PsyD Nemours Children’s Health

JOE REINHARDT ALOFT AEROARCHITECTS

VINCENTE A. STUTTS DUPONT SPECIALTY PRODUCTS DIVISION

DELAWARE BUSINESS

STEVE WARTHMAN ILC DOVER, INC.

Ja nu a r y / Fe br u a r y 2024

SENIOR COUNCIL LIZA BARTLE AGILENT TECHNOLOGIES, RETIRED

Katie K. Wilkinson Fulton Bank

Annual Report

Retail’s Path Forward

2024 policy priorities will ensure success for the retail industry BY MATTHEW SHAY

AMERICAN CONSUMERS demonstrated strength and resilience, despite continued economic pressures in 2023, and household spending kept economic expansion on a path forward. Though consumers have shifted where they are allocating their dollars, spending has held up well in the face of headwinds like inflation, higher gas prices, more stringent credit conditions, and elevated interest rates. Holiday shopping is in full swing, and at the time of this writing NRF is forecasting record spending and meaningful growth of between 3% and 4% this holiday season. A record 182 million people planned to shop instore and online from Thanksgiving Day through Cyber Monday this year—almost 16 million more than last year. While it is not surprising to see holiday sales growth returning to pre-pandemic levels, overall household finances remain in good shape due to a strong labor market and real wage gains, which will continue to support consumers’ ability to spend. Though we’re still developing our outlook for the economy and retail industry for 2024, we have identified policy priorities that will ensure retail industry success in the year ahead. Passing the Credit Card Competition Act: Credit card swipe fees cost retailers $126 billion last year. This bipartisan legislation would inject competition into the credit card market and reduce this costly burden on retailers, saving them $15 billion per year and the customers they serve. Passing the Combating Organized Retail Crime Act: Retailers and consumers are facing unprecedented levels of theft and violence in stores nationwide. NRF’s 2023 National Retail Security Survey found that, in addition to retail crime accounting for more than $112 billion in industry 72

losses in 2022, retailers have been forced to close a specific store location (28%), reduce operating hours (45%), or reduce or alter in-store product selection (30%) as a direct result of retail crime. The bipartisan Combating Organized Retail Crime Act would ensure coordination and resources across federal, state, and local agencies to address this growing problem. Combating New Labor and Workforce Regulations: NRF will be working hard to oppose new regulations by the Biden administration that hinder retailers’ ability to offer tailored, flexible compensation plans for salaried employees, violate retailers’ right to control their own private properties, and dictate who must be considered part- and full-time employees. Removing Barriers to Global Trade: NRF will continue to push for a positive trade agenda that looks to open markets and provide benefits for U.S consumers. Ensuring a reset with China is critical to ensure that China not only abides by its trade commitments, but so that we can resolve key trade disputes and remove the costly 301 tariffs. In addition, we need Congress to renew key preferential trade programs such as the Generalized System of Preferences, the Miscellaneous Trade Bill, and an early renewal of the African Growth and Opportunity Act. n

Matthew Shay is president and CEO of the National Retail Federation, the world’s largest retail trade association.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Annual Report

The Realities of Retail BY TYLER MICIK

THE DELAWARE RETAIL COUNCIL (DRC) is an affiliate of the State Chamber of Commerce and National Retail Federation (NRF). The DRC’s mission is to support and improve the retail climate in Delaware and serves as retailers’ advocate at the state and local government levels. The group meets regularly during the year to discuss challenges retailers are experiencing, help solve challenges facing the industry, and advise State Chamber leadership on retail specific issues. According to the NRF, 26% of Delaware jobs are supported by the retail industry. In other words, the industry supports just over 150,000 jobs and has a $4.1 billion direct impact on Delaware’s GDP. Nationally, retail is the

2023 Delaware Retail Council Board

STEVE CHAMBLISS BROOKFIELD PROPERTIES/ PROPERTY MANAGEMENT CHRISTIANA MALL, CHAIR

MATTHEW CAMPION HOME DEPOT VICE CHAIR

CHANELL AUTREY TARGET

SEAN CONNER LOWE’S

RACHEL KAPRIELIAN MCDONALD’S CORPORATION

BRYAN LOWE WALGREENS

KATIE MCEVOY AT&T

ROBERT MCGUCKIN VERIZON

NOT PICTURED: GREG EADS GOODWILL OF DELAWARE AND DELAWARE COUNTY

DAVE VANDERWOUDE BEST BUY

DAVE VITALI AMAZON

ZUZY ZVAROVA THE BOSTON BEER COMPANY

largest private sector employer in the economy. The industry supports one in four jobs, or directly employs 32 million American workers. These statistics show the retail industry is strong and growing. Additionally, they highlight the importance of the retail sector to our economy and to the workers who rely on those jobs. Retail is often a person’s first introduction into the workplace. The NRF states that six in ten Americans have worked in retail and retail accounts for almost 32% of all first jobs. Retail provides employees with foundational soft skills such as customer service, teamwork, and problem-solving abilities, among others, that are transferrable across industry sectors throughout an individual’s career. For many employees, the draw to work in retail—whether it be at local food or hardware store, shopping mall, or fast-food restaurant—is part-time work and flexibility. The Bureau of Labor Statistics reports that 75% of part-time employees are part-time by choice. A survey conducted by the NRF found that 37% of retail employees took a job in retail because they were in school, 21% worked another job, and 11% were stay-at-home parents— flexibility is vital to these groups of people. DANIEL HARRIS WALMART One of the DRC’s main priorities is to bring lawmakers into businesses and meet with owners and their employees to help build relationships and showcase all the great opportunities that exist within the retail sector. These interactions are also an opportunity to talk about the impact policy decisions have on workers and the local community. Although well intended, policies such as predictive scheduling and LAUREN NEILL increased efforts by some to dictate various terms of T-MOBILE employment often have unintended consequences and harm the very people they’re intended to help. We hope lawmakers will support polices to improve the retail sector and work with us to help solve problems. One such challenge is Organized Retail Crime (ORC), which is a significant threat to retailers’ ability to operate successfully. To place it in perspective, in 2021, the NRF estimated that Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

DSCC member Walmart hosted policymakers during a Member-to-Member visit. From left: Representative DeShanna Neal, Daniel Harris of Walmart, Representative Kendra Johnson, and DSCC’s Tyler Micik. Photo provided by the Delaware House Democratic Caucus. Delaware lost $236 million in revenue due to ORC. On a national level, 45% of retailers reported reducing operating hours, 30% reduced merchandise selection, and 28% closed store locations due to ORC. Retail is a very fluid business that must constantly reinvent itself to meet consumer trends and demands. Like retailers, the DRC will continue to adapt to successfully advocate for retailers, their employees, and the customers they serve. If you’re a retailer and interested in participating on the DRC, please contact me at tmicik@dscc.com. n

“A pillar of the Delaware Bar, providing thoughtful, practical advice on complex Delaware law issues.” - Chambers USA, 2023

Banking Business Law Corporate Trust Employment Environmental Land Use Litigation Real Estate Tax Trust & Estates

Mark V. Purpura

Mark A. Kurtz

Doneene K. Jennifer C. Damon Jauffret

Robert W. Whetzel

Sara T. Wagner

Tony F. Peter Roustopoulos Conaty Jr.

Beth A. Knight

W. Donald Sparks II

Stanford Stevenson

WWW.RLF.COM | WILMINGTON, DE

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Annual Report

Innovation in Action

The Partnership’s year of workforce development BY HELANA RODRIGUEZ

WORKFORCE DEVELOPMENT is integral to the economic progress of any state, and Delaware is no exception. As the economic pulse of Delaware quickens, so does the demand for a skilled and adaptable workforce. Solutions to address the pressures created by the workforce shortage are not a simple fix and must be forward-thinking and collaborative. The Partnership, Inc. continues to rise to this challenge, unveiling innovative strategies that empower and mobilize the business community to take an active role in education and workforce development. Dedicated to building and retaining talent in the First State, The Partnership is the workforce development affiliate of the Delaware State Chamber and consists of four flagship programs: Delaware Principal for a Day, Superstars in Education and Training, Intern Delaware, and the Delaware Young Professionals Network. The Partnership has undergone a transformative year, helping to connect the dots between education and the private sectors. Intern Delaware creates a strategic pipeline for growing and retaining

Delaware’s future workforce by redefining the traditional internship experience. This summer, the program offered an enriching 10-week program to nearly 200 interns from 28 corporate partners. As an “add-on” to the participating company’s existing intern experience, the program goes beyond the basics and provides interns with access to professional development programming and networking opportunities designed to help them build a sense of community and understand the unique aspects of Delaware’s economy and culture. Participants attended 16 engaging events and heard from over 40 speakers. An impressive 90% of participants said the program enhanced their internship experience, which directly resulted in an increase in their desirability to live and work in the state. Delaware Principal for a Day took strategic matchmaking to the next level this year. Created to strengthen connections between educators and the business community, the program paired 43 high schools with more than 60 business and community leaders across all industries whose skill set and desired participation level matched that of the participating school’s request. Business leaders not only deepened their understanding of the education sector, but also played an active role in shaping the future workforce by offering awareness, exploration, and immersion work-based learning opportunities to students.

From left: Milford High School Principal Seth Buford, Milford Interim Superintendent of Schools Dr. Bridget PalmerAmory, City of Milford Economic Development & Community Engagement Administrator Sara Bluhm, City Engineer James Puddicombe, and MHS Career Counselor Kate Lynch during Delaware Principal for a Day. 76

Jan uar y / Fe b r uar y 2024

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“I am absolutely thrilled with the refocused direction and the successful growth the Partnership. The organization is wellpositioned to encourage collaboration to support Delaware’s workforce development efforts and more specifically to make an extraordinary and lasting impact to cultivate the next generation of Delaware’s business leaders.”

2023 The Partnership, Inc. Board

CHAIR RICK DEADWYLER CORTEVA AGRISCIENCE

MICHAEL J. QUARANTA PRESIDENT THE PARTNERSHIP, INC.

MARK BAXTER RODEL

PATRICK BEST WSFS BANK

ANDREW COTTONE, PH.D. ADESIS, INC.

KELLY ANN DECURTIS PEPCO HOLDING COMPANY

TIERRA FAIR UNITED WAY OF DELAWARE

KURT FOREMAN DELAWARE PROSPERITY PARTNERSHIP

DAN FREEMAN HORN ENTREPRENEURSHIP AT UNIVERSITY OF DELAWARE

RYAN HARRINGTON TECH IMPACT

MARK HUTTON M&T BANK

DR. LORA A. JOHNSON DELAWARE TECHNICAL COMMUNITY COLLEGE

COLLEEN PERRY KEITH GOLDEY-BEACOM COLLEGE

DR. ROBERT RESCIGNO WILMINGTON UNIVERSITY

YVETTE SANTIAGO NEMOURS CHILDREN’S HEALTH

DANIELLE SCULL ASSURANCE MEDIA

TAMARA STONER DELAWARE STATE UNIVERSITY

PATRICK TOWNSEND MOUNTAIRE FARMS, INC.

—Rick Deadwyler, Board Chair

Tanya Williamson of Married to the Ring at Freire Charter School Wilmington during Delaware Principal for a Day. Building a skilled workforce is vital for a state’s economic growth, and Delaware is home to countless innovative and transformational programs doing just that. The Superstars in Education and Training program shines a spotlight on exceptional high school, postsecondary, and independent training and certificate programs that are making an impact. It was our privilege to award Jobs for Delaware Graduates, Delaware Technical Community College’s Patient Care Assistant Pathway, and Odyssey Charter School for their outstanding achievements. We also honored renowned education leader Dr. Dennis Loftus with the John H. Taylor, Jr. Education Leadership Award for his commitment, leadership, guidance, and contributions to the education system in Delaware. With the new year, we look forward to honoring our 2024 Superstar winners during a luncheon at our new workforce development summit coming this April! The Delaware Young Professionals Network (DYPN) is dedicated to supporting and developing emerging leaders within the state. Chaired by Danielle Scull of Assurance Media, the planning committee consists of 20 young professionals and saw historic growth and engagement over the last two years. The committee hosted ten diverse events that included volunteering, professional development, networking, and more. The group also offers mentorship to Intern Delaware participants. Serving as a catalyst for its members’ professional growth, talent development, and contributions to the State Chamber, the DYPN plays a pivotal role in advancing their careers while actively contributing to the state’s progression. n DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Newsbites Navient Recognized for Gender Diversity Navient, a leader in technologyenabled education finance and business processing solutions, is proud to announce that it has been recognized as a Corporate Champion by Women’s Forum of New York. Navient, which has four women on its nine-member board, was honored at the Women’s Forum of New York’s seventh biennial Breakfast of Corporate Champions, which celebrated 233 companies in the S&P 500 and Fortune 1000 that have achieved at least 40% female representation on their boards. “Congratulations to Navient’s CEO and Board as a 2023 honoree at the Women’s Forum of New York Breakfast of Corporate Champions for having 40% women on their board, exceeding the national S&P 500 average of 33%,” said

Janice Ellig, CEO of Ellig Group, and founder and Chair of the Women’s Forum of New York’s Breakfast of Corporate Champions. “Navient’s commitment to gender diversity has been recognized for exceeding the national average at each biennial Breakfast of Corporate Champions since 2015.”

NCAA Division II Executive Board Names Chair Goldey-Beacom College (GBC) President Colleen Perry Keith, a longtime advocate of bettering student-athletes’ lives and a longtime voice within the NCAA, will be elevated to chair of the NCAA Division II Executive Board when the 2024 NCAA Convention concludes in January in Phoenix. “Dr. Keith’s appointment is important for the College and the Central Atlantic

Nemours Children’s Health Names Delaware Valley Regional President

Nemours Children’s Health announced that Mark Marcantano, JD, will join the organization as regional president for Nemours Children’s Delaware Valley. Marcantano is a seasoned healthcare executive with significant operations, strategic planning, and financial performance experience at prominent Mark Marcantano pediatric academic medical centers. “Mark brings a perfect blend of both ambulatory and inpatient experience to the new role of Regional President for Nemours Children’s Health, Delaware Valley,” said Mark Mumford, enterprise chief operating officer for the multistate, multisite children’s health system. “His six years at Boston Children’s, experience leading Care New England’s Women and Infants Hospital, and his most recent role at Johns Hopkins Children’s Hospital, position him well to lead our commitment to purposeful growth, increased patient and associate engagement, innovation and value-based care.” “There is no more inspiring focus than the mission and vision at Nemours Children’s Health to provide the highest quality, value-based pediatric healthcare necessary to create the healthiest generations of children,” said Marcantano. “I am incredibly humbled to join the amazing team at Nemours and energized to continue the important work ahead with one of the top pediatric integrated health systems in the nation.”

Collegiate Conference (CACC),” Director of Athletics Jeremy Benoit said. “Our president continues to make an impact on the College, but she always has Colleen Perry her eyes set on the Keith improvement of our community … whether that means our immediate community or a community as large as the NCAA membership. Her willingness to get involved at this level will continue to ensure that small colleges like GoldeyBeacom have their voices heard in the legislative process. There is no one more well-read and capable to do that than she.” Dr. Keith will also serve as the Division II representative on the NCAA Board of Governors in a renewable one-year term. She is one of nine presidents on the 14-member board out of the 311 Division II institutions who will serve on the Executive Board. “I am honored to serve the NCAA Division II colleges and student athletes in this role,” Dr. Keith said. “The philosophy of Division II—life in the balance—fits well with who I am, but more importantly, who and what Goldey-Beacom and our sister colleges in the division are.”

Beebe Welcomes New Physician in Selbyville Beebe Medical Group welcomed primary care physician Darlene Haupt, DO, to its medical staff. Dr. Haupt will provide primary care services for children and adults at Beebe Primary Care Selbyville, conveniently located at “Bayside Corner” at the intersections of Routes 54 and 20. Beebe opened this new location in early December 2023.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Dr. Haupt focuses on wellness and preventive healthcare, as well as comprehensive care for patients with a wide range of acute and chronic health issues. She is especially interested in women’s health. “It is exciting to relocate to Sussex County after spending the past 25 years getting to know the area, as a vacationer. I am comfortable and happy here,” said Dr. Haupt. “I love what I do and feel honored to take care of patients and help them reach their health goals.”

Easterseals Elects New Board Officers Easterseals Delaware & Maryland’s Eastern Shore recently announced its slate of new officers elected to the 2024 board of directors, including: Penny Saridakis as chair, Pierre Anderson as vice chair, Michael J. Tretina as treasurer, and Jen Mathews as secretary. Saridakis has devoted her time to enhancing the quality of life in the state through efforts in healthcare, education, and the arts. Along with Easterseals board, she has chaired its Governance Committee and has served on the Development and Strategic Direction Committees. Saridakis has served on the Easterseals board since 2019. Currently Anderson serves as the senior vice president and chief information officer of Artesian Resources Corporation & Subsidiaries, having responsibility for all technology functions of the organization. He has served on the board since 2017. Tretina is the senior vice president and CFO at Bayhealth, Inc. and Bayhealth Medical Center in Dover and has served on the board since 2019. Mathews is a vice president of technology for CSC®. She has served on the board since 2019.

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

Dover Gets Grant for Electric Mowers and Vehicles As the nation transitions away from gas-powered engines in favor of more sustainable solutions, the City of Dover is using a $500,000 grant from Energize Delaware’s EV Fleets for Local Governments program to pilot a new fleet of electric vehicles and electric lawn equipment. “Our crews are very excited to put this new equipment to the test,” Dover City Manager Dave Hugg said. “Before we invest taxpayer money in this still relatively new technology, we want to make sure the EVs are able to perform as needed and withstand the usage that we put on our vehicles. The grant from Energize Delaware is allowing us to try before we buy and make sure this equipment is right for our needs.” Using the Energize Delaware grant, the City purchased two commercial Greenworks electric riding mowers, a Chevrolet Bolt, six Ford F-150 Lightning pickup trucks, and upgraded their electric infrastructure for charger installations. The vehicles are spread throughout different divisions in the city to test their feasibility. To date, the Energize Delaware funding supported the opportunity for nearly 20 local and county governments to pilot electric vehicles in their communities. The grant helps alleviate the logistical concerns of installing the infrastructure to maintain the EV fleets.

Whisman Giordano & Associates Gives to Food Bank Whisman Giordano and Associates, LLC (WGA) responded to the Food Bank of Delaware’s call to help make the holidays brighter for Delawareans facing food insecurity. The WGA team donated over 1,800 boxes of macaroni and

cheese and stuffing and raised $10,559 in donations. In celebration of WGA’s 50th anniversary, the firm has been working on its 50 Acts of Kindness initiative. This is one of the numerous activities completed this year. According to the Food Bank of Delaware’s website, they can provide three meals for every $1.00 donated. This

Newsbites means that WGA’s fundraising alone, excluding the 1,800 boxes, provided 31,677 meals.

Khan Joins World Trade Center Delaware Board Ayanna Khan, founder, president and CEO of the Delaware Black Chamber of Commerce, has joined the World Trade Center Delaware board of directors. Khan is the newest business leader to join the

board, which guides and advises the operations of the state’s foremost global business resource. She is also president and CEO of Khan Consulting LLC and an adjunct instructor in grant writing at Delaware Technical Community College. The Delaware Black Chamber of Commerce has been a World Trade Center Delaware member since 2021. With 634 members, it was named the Best Black Chamber for 2023 by the National Black Chamber of Commerce,

Southern Delaware Tourism Launches New Website Culinary tourism involves visiting destinations to explore the local culture through authentic local food and drink and includes activities like culinary trails, cooking classes, food festivals, food tours, and farm weekends. Thanks in large part to social media and the universality of phone cameras, it’s booming and showing no signs of slowing down. The purpose of the new website is to offer this growing travel segment onestop shopping for in-depth information about Southern Delaware’s unique, rich, vibrant, and storied culinary scene in order to encourage visitation and as a tool to assist in travel planning. The new Culinary Coast™ website links from Southern Delaware Tourism’s main website’s Eat & Drink tab and has a standalone URL, www. CulinaryCoastDE.com. The website’s content includes restaurant, brewery, winery, and distillery listings; culinary events, classes, and tours; farmers markets, and local specialties. It also showcases a blog that welcomes guest posts from Culinary Coast™ chefs, restaurateurs, and producers; a “Culinary Coast™ in the news” section; local chef bios; and it will include agritourism and aquaculture components. This new website allows Southern Delaware Tourism to more effectively spread the word that Life Tastes Better Here to travel writers and culinary tourists who aren’t yet familiar with the destination.

and Khan was recently inducted into the Delaware Business Hall of Fame. “I am honored to join the board of World Trade Center Ayanna Khan Delaware and support its continued growth and success,” Khan said. “International trade and business are the next frontier for many Black-owned businesses. I look forward to contributing to the forward momentum World Trade Center provides for all of Delaware.” “We are very pleased to have Ayanna Khan join our Board. Her expertise in community building will allow us to increase our outreach to additional businesses throughout the state,” said Carla Stone, president of World Trade Center Delaware.

Promotions and New Partners at Morris Nichols Morris Nichols announced that Alexandra Cumings and Kyle Pinder have joined the firm partnership, effective January 1, 2024, and Elizabeth Mullin was promoted to special counsel. “On behalf of the partnership, I am pleased to announce the promotion of Ali, Kyle, and Liz. I have had the privilege of working with all three individuals since early in their tenure at the firm, and I look forward to seeing them embark on this next phase of their careers,” said Bill Lafferty, chair of the firm’s executive committee. “Their exceptional talents and dedication will carry them, and the firm, onto a promising future.” Ali, Kyle, and Liz have all been selected for inclusion in Best Lawyers: Ones to Watch which recognizes lawyers who are earlier in their careers for their outstanding professional excellence in private practice.

Jan uar y / Fe b r uar y 2024

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Chamber Calendar WHAT’S NEXT?

FEBRUARY 23, 2024 State of the Guard Address Learn about current missions, activities and operations from your Hometown Force of soldiers and airmen, the Delaware National Guard.

MARCH 28, 2024 Spring Manufacturing & Policy Conference The Spring Manufacturing & Policy Conference recognizes the many important contributions that manufacturers make to Delaware’s economy. This year, the event will feature and reveal the winners of the new “Coolest Thing Made in Delaware” contest.

FREE to attend

$75 Members $85 Future Members

APRIL 16, 2024

MAY 16, 2024

MAY 30, 2024

Education and Workforce Development Summit

Small Business Day in Dover

End-of-Session Policy Conference

Join us for a NEW education and workforce development conference designed to explore collaborative and cohesive partnerships between education and the business community. The event will also feature the Superstars in Education & Training awards luncheon.

Spend a half day in Delaware’s capital where you will learn about current issues that could impact your business and interact with the legislators who can pass or vote down bills that matter to you.

As the General Assembly comes to a close, get updated on the important initiatives the Chamber played a key role in shaping and a legislative wrap-up from the House and Senate leadership.

$35 to attend

$75 Members $85 Future Members Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Upcoming Events in WHAT’S NEXT?

2 0 2 4

SEPTEMBER 4, 2024

SEPTEMBER 19, 2024

OCTOBER 2, 2024

31st Annual Chamber Chase Golf Tournament

2024 Delaware Networking Station

Developing Delaware Conference

Chamber Chase supports the DE Employers & Employees Voter Education Fund—a 501(c)(4) affiliate of the State Chamber— which educates voters about key issues and candidates & distributes educational election materials.

Each year the State Chamber partners with the Better Business Bureau of Delaware to put on one of the largest B2B tabletop networking events in the state.

This event brings together business leaders from around the state to participate in honest and engaging discussions around economic and workforce development.

FREE to attend Exhibit tables are available

$55 Members $75 Future Members

$300 Golfer

When you think of the Delaware State Chamber, think of

#NETWORKING Fill up your calendar by visiting our events page online at

NOVEMBER 6, 2024 26th Annual Marvin S. Gilman Superstars in Business Awards Luncheon Held at the historic HOTEL DU PONT, the Superstars in Business award honors businesses and nonprofits for their outstanding achievements and model approaches to business and management. $95 Members $110 Future Members

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

web.

DSCC

.com/events

*All 2024 events are subject to changes. Additional events will be added as they are scheduled. Visit the State Chamber’s event calendar online for the most accurate and up-to-date calendar. 83

Did you miss the Chamber Chatter online? Here are some posts about us on social media... @Delaware State Chamber of Commerce @DelawareStateChamber

@DEStateChamber

Kent Sussex Leadership Alliance: Thank You, DSCC! We want to express our gratitude to the Delaware State Chamber for hosting another fantastic #DevelopingDelaware Conference. Year after year, this event brings together incredible speakers and offers invaluable networking opportunities. It’s a testament to DSCC’s commitment to fostering growth and innovation in our great state. The knowledge shared and connections made at the conference are always relevant and informative. #KSLAPartners #Networking #BusinessCommunity

Wendy Scott: A big congratulations to the winners at the 25th Annual Superstars in Business awards. As always, an inspiring event! Brian DiSabatino received a standing ovation for his rousing keynote speech, and the large crowd celebrated the superstar accomplishments of NERDiT NOW, breakwater accounting + advisory corp, Belfint, Lyons & Shuman, P.A., and Children's Beach House. Also recognized were RiversEdge Advisors, TORREngineering, Aloysius Butler & Clark, and OperaDelaware. For the finale, a very, very surprised Pam Cornforth from Ronald McDonald House Charities of Greater Delaware was announced as honoree for the Marvin S. Gilman Bowl!

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ICYMI IN CASE YOU MISSED IT

PaduaAcademy: Yesterday, we welcomed Marie Holliday, Chair of DE Chamber of Commerce and Managing Director of Wilmington accounting firm Cover & Rossiter, as our Principal for a Day. Marie shared valuable insights with students, faculty, and staff, actively participating in business and economics class observations, meeting Business Leaders, witnessing PATV, and meeting with our leadership team on Broom Street. @DEStateChamber @DEArtsAlliance: DAA's own Neil Kirschling spoke yesterday about the Creative Economy and we can support the arts at the @DEStateChamber Developing Delaware conference. Yvette Sanitago: Nemours leaders participated in Principal For A Day at NCC Vo-Tech’s St. Georges Technical High School. Theme: Intentionality with purpose to maximize our pipeline efforts” exceptional career & technical education & training. Thoroughly impressed with the Allied Health Career students, staff & areas we visited: Medical Assisting, EMS & Nurse Tech! Simply amazing! Thank you for a great day & our ongoing partnership! #PartnershipsMatter #WorkforceDevelopment #CommunityEngagement

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Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

When a beloved pizza chain wanted to discuss legacy planning, WSFS Bank delivered some fresh ideas. In 2004 when Grotto Pizza wanted to expand, WSFS Bank partnered with them to provide location cost analysis, leasing structure advice, and expert financial guidance. So, when they needed a business transition plan, WSFS was there with recommendations that will keep pies in the air—and in the ovens—for years to come. At WSFS, we have comprehensive banking capabilities and regional expertise. Find out how we can help your business grow. Call Scott Baylis, SVP Business Banking Delaware Division Manager: 302.563.2771.

Visit wsfsbank.com/grotto to read the full story.

Member FDIC

DELAWARE’S DECISION MAKERS IN YOUR POCKET 2023 - 2024

LEGISLATIVE

ROSTER 152ND GENERAL ASSEMBLY

NEW! Now available as a mobile app. Call or email elected officials and key staff, visit government websites, and more directly from your phone.

ORDER YOURS TODAY! WWW.DSCC.COM/ ROSTER A PUBLICATION OF THE

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

TO ALL 2023 SPONSORS: THANK YOU!

The Delaware State Chamber of Commerce recognizes and thanks these organizations that supported our events and programs in 2023. Your investments play a key role in our ability to bring people together for important conversations that help shape the future of Delaware’s business community. 1440 Film Co. AAA Mid-Atlantic Action Unlimited Resources Adesis Aerus | Beyond by Aerus Delaware Agilent Technologies AKA Advisory, LLC Aloysius Butler & Clark Amazon Artesian Water Company Artisans’ Bank Associates International, Inc. Assurance Media, LLC AssuredPartners Delaware AstraZeneca AT&T Back to Basics Learning Dynamics Bancroft Construction Bank of America Barclays Bayhealth Beebe Healthcare Belfint, Lyons & Shuman, P.A. Belfor Property Restoration Better Business Bureau Serving Delaware Blackwell HR Solutions Bloom Energy Boulden Brothers BrandSwan BrightFields, Inc. Brown Advisory Bumpers & Company ByrdGomes Carl M. Freeman Companies Carvertise CBM Insurance Chase Chemours Chesapeake Utilities Corporation Children & Families First Christiana Mall ChristianaCare Citizens Bank Colonial Parking, Inc. Comcast Community Services Building Corp. Connolly Gallagher Continental Finance Company Corteva Agriscience

Cover & Rossiter Croda Crown Trophy CSC David A. Iobst, Certified Financial Planner Delaware Association of Realtors Delaware Athletics, Community & Campus Recreation Delaware Business Times Delaware Cadillac, Delaware Subaru & Kia of Wilmington Delaware City Refining Company Delaware Community Development Corporation Delaware Department of Education Delaware Department of Labor Delaware Department of Transportation Delaware Division of Small Business Delaware Electric Cooperative Delaware First Health Delaware Manufacturing Extension Partnership Delaware Municipal Electric Corporation Delaware Office of Work Based Learning Delaware Prosperity Partnership Delaware Public Media Delaware River & Bay Authority Delaware State Education Association Delaware State University Delaware Technical Community College Delaware Today Delaware Tourism Office Delmarva Corrugated Packaging Delmarva Power Diamond Technologies, Inc. Dick’s Sporting Goods DiSabatino Construction Company Discover DRPR Strategies DuPont Easterseals Delaware & Maryland’s Eastern Shore Edgewell Personal Care EDiS Company Environmental Alliance, Inc. Evergreen Apartment Group Excel Business Systems, Inc. Exceptional Care for Children Farmers of Salem Federal Reserve Bank of Philadelphia Ferris Home Improvements FHLBank Pittsburgh FideliTrade, Incorporated

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Final Focus Photography First Citizens Community Bank Floyd A. Megee Motor Company FMC Corporation Fulton Bank George & Lynch, Inc. Goldey-Beacom College Goldman Sachs 10,000 Small Businesses Goodwill of Delaware & Delaware County Greater Philadelphia Business Coalition on Health Gunnip & Company Happy Hands and Feet Transportation Harvey, Hanna & Associates Highmark Blue Cross Blue Shield Delaware Holmes Smith Consulting Hopkins & Sons Horizon Farm Credit Horn Entrepreneruship i.g Burton Incyte Insperity Invista Janssen’s Market Jewish Family Services of Delaware JPMorgan Chase Kelly Services Kenny Family Foundation Kuehne Company L&W Insurance LabWare Lowes Lyons Companies M&T Bank M. Davis & Sons Maria Taylor Martha S. Gilman & Family / Carson Development / Cornell Property Management Meta milliCare Floor & Textile Care Morris, Nichols, Arsht & Tunnell LLP Mountaire Farms MySherpa Navient NCALL Loan Fund Nemours Children’s Health New Castle Insurance NIIMBL Novo Nordisk O. A. Newton Offit Kurman Ørsted PCS Pennrose Peter Gilman & Family Placers Staffing PNC Bank

Point to Point Wealth Planning Potter Anderson & Corroon PSCI PSEG Nuclear, LLC Quality Insights of Delaware Representative Valerie Longhurst Richards, Layton & Finger Rodel Ronald McDonald House Charities of Greater Delaware Ruggerio Willson & Watson Ryan G. Smith, M.D. Saint Mark’s High School Sallie Mae Santora CPA Group Schell Brothers Schlosser & Associates Mechanical Contractors Sheet Metal Workers, Local Union 19 Short Order Production House, A Bowstring Company Siegfried Advisory, LLC Spicer-Mullikin Funeral Homes, Inc. SUN Behavioral Delaware Sunday Breakfast Mission Sylvan Learning Center TD Bank Tech Council of Delaware Technical Broadcast Solutions Teleduction The Buccini/Pollin Group The Meoli Companies The Precisionists, Inc. TidalHealth Trinity Health Mid-Atlantic Turner Construction Company Uber United Concordia Dental United Way of Delaware University of Delaware University of Delaware Career Services UPS US Wind VanDemark & Lynch, Inc. Verdantas Verizon Delaware Visa W.L Gore & Associates Walmart Waste Management We Work for Health Delaware Weiner Benefits Group, LLC Whisman Giordano & Associates, LLC Whiting-Turner Contracting Company Wilmington University Wohlsen Construction WSFS Bank Your Part-Time Controller

WE LOOK FORWARD TO WORKING ON BEHALF OF OUR MEMBERS IN 2024 & BEYOND

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

CALL THE CHAMBER The State Chamber of Commerce staff works for you, serving our member companies and organizations statewide. This State Chamber staff directory lists phone numbers and email addresses, as well as individual areas of responsibility. If you need business assistance or information, please don’t hesitate to call. Michael J. Quaranta President

Kelly Basile Vice President, Strategic Communications (302) 576-6564 kbasile@dscc.com

Melissa Brayman Office Administrator (302) 576-6572 mbrayman@dscc.com

Regina Donato Manager, Program & Communications (302) 576-6567 rdonato@dscc.com

Ken Evans Account Executive (302) 576-6576 kevans@dscc.com

Tyler Micik Director, Public Policy & Government Relations (302) 576-6590 tmicik@dscc.com

Fred Miller Advertising/Retention (302) 576-6579 fmiller2@dscc.com

Helana Rodriguez Director, The Partnership, Inc. (302) 576-6575 hrodriguez@dscc.com

Amanda Schimmel Manager, Marketing & Accounting (302) 576-6560 aschimmel@dscc.com

(302) 576-6585 mquaranta@dscc.com

Kerri Welcher Events Manager (302) 576-6566 kwelcher@dscc.com

DELAWARE STATE CHAMBER OF COMMERCE

1201 N. Orange Street, P.O. Box 671 Wilmington, DE 19899-0671 (302) 655-7221 www.dscc.com Facebook: DelawareStateChamber Twitter: DEStateChamber Linkedin: Delaware State Chamber of Commerce YouTube: DEStateChamber

The Delaware State Chamber of Commerce is dedicated to promoting an economic climate that strengthens the competitiveness of Delaware businesses and benefits citizens of the state. Founded in 1837 as the Wilmington Board of Trade, the Delaware State Chamber of Commerce has a long history as the largest, most influential business organization in the state. The State Chamber is uniquely positioned to bring parties together to solve problems, create jobs, promote business, and improve the quality of life for all Delawareans.

Jan uar y / Fe b r uar y 2024

| DELAWARE BUSINESS

Local expertise, Local decision making. Put Chase to work for you. With over 10,000 local employees and eight branches, Chase is committed to helping small and mid-sized businesses across Delaware achieve their goals. For insights that will help take your business to the next level, visit chase.com/business and jpmorgan.com/commercial-banking. Mark Brindle Vice President Commercial Banking (302) 282-1209 mark.j.brindle@chase.com

Alasdair Clynes Officer Business Banking (302) 752-5445 alasdair.m.clynes@chase.com

Lauren Perrone Assistant Vice President Business Banking (302) 669-4047 lauren.perrone@chase.com

DELAWARE BUSINESS

Ja nu a r y / Fe br u a r y 2024

EDUCATE EARLY, HIRE SMART, & EMBRACE ALL

Join us in reshaping the structure of our industry.

BUILDING WHAT MATTERS

Delaware Business Magazine - January/February 2024

Articles inside

Newsbites

Innovation in Action

The Realities of Retail

Retail's Path Forward

Made Locally, Utilized Globally

Breaking Through the Noise

A New Threat

We Must Do Better

Setting the Stage

Skills-Based Hiring and Equity

Pushing New Innovations

What a Difference a Year Makes

Smart Fiscal Policy Pays Dividends

Building on Continued Progress

Diverse by Design

Neurodiverse Workers Delivering Results

Powering a Brighter Future

Local and Global Impact

From Classrooms to Clinics

Ambassador Spotlight: Natalie Hines

Pamela W. Cornforth Honored with Gilman Bowl

Collecting Blood in the 21st Century

Diverse Supplier Spotlight: Blackwell HR Solutions

Business Spotlight: Summit Aviation

Legislative Priority

2024 Priorities for Delaware

Chair's Message

Message from the President