IMPACT ON BUSINESS RESULTS WITH PEOPLE DEVELOPMENT ZSOLT POZVAI
GLOBAL CEO, DEVELOR INTERNATIONAL
INVESTMENT or
COST?
10 out of 12 participants are at trainings in vain
ASTD study, 2006
Dr Brent Peterson, Columbia University, 2004
BUDGET
FOCUS EXPERTISE
5%
TRAINING
COPE WITH THE CHALLENGE
IF TRAINING HAS LIMITED IMPACT HOW TO SUSTAIN THE CHANGE?
THE LEARNING IMPACT
KNOWLEDGE
SKILLS
BEHAVIOR
RESULTS 9
CHALLENGE 1
MANAGING RESISTANCE TO CHANGE
CHALLENGE 2
OVERCOMING KNOWING-DOING GAP
EXTENDED LEARNING NEEDED
TR AI NI NG
CHANGE ROUTINES
TRAINING answers the question: HOW TO DO IT Define and implement LEADERSHIP ROUTINES to answer: WHAT TO DO
CHALLENGE 3
PROVING THE RESULTS OF PEOPLE DEVELOPMENT
CHALLENGE 3
PROVING THE RESULTS OF PEOPLE DEVELOPMENT
CHALLENGE 3
PLAN and MEASURE in the SAME SYSTEM DEVELOR VALUE CHAIN PLAN&MEASURE APPROACH IS POWERED BY KIRKPATRICK
17
PEOPLE DEVELOPMENT MUST REBORN
PEOPLE DEVELOPMENT REBORN
I.
FOCUS ON SUSTAINABLE CHANGE
II. ANSWER WHY? HOW? AND WHAT? III. IMPLEMENTATION SUPPORT SYSTEM IV. MEASURE AND PROVE 19