PAM H E I B E R G
ABOUT ME I wa s ra i s e d in S ie r r a Ma d r e a n d Pasadena and lov e t he archit ec t ure and beaut y t hat c om e s wi th i t. Af t er a t t e n d in g A lv e r n o H ig h S ch o o l, I g raduat ed from C al S t at e Univ ersit y of Long B each e arn i n g a ba ch e l or ’ s in Ma r k e t in g . I sp e n t 2 0 y ears in sales and market ing in t he aut omot iv e industry wh e re I honed my in n a t e a b ilit y t o q u ick ly e st ablish a t rust ing rapport and ident ify my c lient s’ priorit ie s . I c u rr e n t l y r e sid e in L a C a n a d a F lin t ridg e wit h my daug ht er, who at t ends L a C anada H ig h Sch o o l . I l i v e d i n M o n r o v ia f o r 1 5 y e a r s w h e r e I owned, desig ned, and rest ored t wo 1920’ s homes. I n tu rn , I h ave a g r e a t a p p r e c ia t io n f o r h ig h q u a lit y workmanship and maint aining t he int eg rit y of an arch i te ctu ral home. M y in t im a t e u n d e r st a n d in g o f t he desig n and renov at ion proc ess g iv es y ou an ad van tage w h e t her y o u ’r e s t a gin g a h o m e f o r sale or y ou’ re buy ing a home t o dec orat e or renov at e. I c o n s i d e r it a n h o n o r a n d d u t y t o p r omot e and prot ec t y our best int erest s. M y c lient s descri b e m e as t e n a ci o u s, o r ga n iz e d , k n o w le d ge a b le , c ommit t ed, c aring and fun. They apprec iat e my pe rs o n al an d pr o fes s i o n a l a p p r o a ch . I t hr i v e o n b e in g “ o f s e r v ic e ” t o m y client s and my c ommunit y. I am nat iv e t o S out hern C al i fo rn i a an d t h e p roud m o t h e r o f t w o a m a z in g k id s Tanner, 22 and Tat um, 15.
PA M H E I B E R G 626.993.0957 pam.heiberg@dilbeck.com www.pamheiberg.com CalB R E #01870907
WHY I JOI N E D DI LB ECK Wh e n I f ir st w a lk e d in t o Dilbeck in 200 9, I had a feeling I was “ at home�. Onc e I jo in e d D ilb e ck , I n e v e r looked back. Dilbeck Real E st at e is family owned, t e ch n o lo gy
o r ie n t a t e d
c o mpany
who
fost ers
an
env ironment
for
rewarding,
a u t h e n t ic , e n jo y a b le a n d lo ng - last ing relat ionships wit h sales part ners and c lient s . As
part
of
the
D ilb e ck
family,
I
am
c ommit t ed
to
c onsist ent ly
exc eeding
exp e c t a t io n s . I p r o v id e y o u a full serv ic e, qualit y experienc e, alway s doing a lit t le m o r e t h a n ex p e c t e d .
AWAR D S AN D AC H I EVE M E NTS D i l b e ck R e a l t o r s R o o k i e o f t h e Ye a r Aw a r d 2 0 1 0 D i l b e ck R e a l t o r s O u t s t a n d i n g Pr o d u c t i o n 2 0 1 0 D i l b e ck R e a l t o r s S h o o t i n g S t a r Aw a r d 2 0 1 1 D i l b e ck R e a l t o r s O u t s t a n d i n g Pr o d u c t i o n 2 0 1 1 D i l b e ck R e a l t o r s R i s i n g S t a r Aw a r d 2 0 1 3 D i l b e ck R e a l t o r s O u t s t a n d i n g Pr o d u c t i o n 2 0 1 5 D i l b e ck R e a l t o r s O u t s t a n d i n g Pr o d u c t i o n 2 0 1 6 Senior Estates Director Accredited Buyer Representative Designation, AB R At H o m e w i t h D i v e r s i t y D e s i g n a t i o n , A H W D
C H A R I TA B L E G I V I N G I t h r i v e o n b e i n g “ o f s e r v i c e ” t o m y c l i e n t s , m y c o m m u n i t y, a n d t h e A m e r i c a n R e d C r o s s . I a m a p r o u d s u p p o r t e r o f D i l b e ck C h a r i t a b l e Fo u n d a t i o n , L a C a n a d a s ch o o l s , L a C a n a d a S p r i n g H o m e To u r, a n d "Once Upon a Room."
CON N ECT WITH M E ON SOCIAL M E DIA Fa c e b o o k : w w w. f a c e b o o k . c o m / p a m h e i b e r g r e a l t o r / Tw i t t e r : w w w. t w i t t e r. c o m / p h e i b e r g 1 I n s t a g r a m : w w w. i n s t a g r a m . c o m / p a m h e i b e r g r e a l e s t a t e / P i n t e r e s t : w w w. p i n t e r e s t . c o m / p h e i b e r g 1 /
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R E C E N T LY S O L D P R O P E R T I E S
5014 Com m onwealth Avenue, LC F, 91011
1612 Woodglen Lane, Altadena, 91001
S old For: $2, 950, 000
S old For: $1,9 65,000
84 0 East G reen Street #12, Pasadena, 91101
1724 Roosevelt Avenue, Altadena, 91001
S old For: $615, 000
S old For: $1,018,000
517 Violet Avenue, Monrovi a, 91016
727 Meridian Avenue, Unit V, S outh Pasadena, 9103 0
S old For: $4 67, 000
S old For: $9 05,000
T E S T I M O N I A LS P a m w a s f r i e nd l y, a va i l a b l e , r e sp o n s i ve, an d very q u i ck ab o u t g etti n g u s i n to h o m es that we re c o m i n g on t o t he ma r k e t . B e f or e to o l o n g , we’ d fo u n d ex actl y wh at we were l o o k i n g for, and m a de a n o f f e r. O ur p r o c e s s , f r o m o ffer th ro u g h cl o s i n g , was j u s t as s m o o th as i t co u l d p o ss i b l y b e , t h a n k s t o h e r t ho r o u g h n es s an d d eterm i n ati o n to m ak e i t s o . " - D o n al d an d D eA nne Todd .. .s h e k n ow s h e r m a r k e t e x t r e m el y wel l ; s h e i s d i l i g en t, res p o n s i ve, an d yet very p atie nt wit h h er c l i e n t s . P a m i s b o t h p r o f e ss i o n al an d p ers o n ab l e. . . Pam was a g reat h el p . It w ould be h a r d t o e nvi s i o n s o me o ne d oi n g a b etter j o b th an Pam o r b ei n g an y th i n g b u t happy in ch o o s i ng t o w o r k w i t h h e r.” - R en ee M adison I w ant t o t a k e a mo me n t o f y ou r ti m e to tel l y o u h ow g ratefu l I am th at y o u h ave s o m eone like P a m H e i b e r g o n y o ur s t a f f . I a m s o g ratefu l fo r h er h ard w o rk an d s u p p o r t an d l o o k f or ward t o w or k i ng w i t h he r a ga i n. . . Tha nk y o u fo r h avi n g Pam at D i l b eck !” - J en St e v e ns I w an t t o t ha nk y ou on b e h a l f o f m y fam i l y fo r h el p i n g u s o n th i s h o u s e. I am s o g l ad t hat we c o u ld f i n d s om e on e l i k e y o u a s o u r real to r. Yo u r h el p real l y m ean s a l o t to u s .” - R obe r t C ho Fro m t he m om e nt I me e t P a m, I k n ew s h e was s o m eo n e wh o w o u l d real l y cares . Pam is t he p er f e c t b l e nd o f a k i n d - he a r t e d fri en d wh o wi l l h ave y o u r b es t i n teres ts i n m i n d and be t he p r o fe s s i o na l r e a l t or w h o a c t s t actfu l l y fro m b eg i n n i n g to en d . Th an k y o u Pam fo r m aking our dream c om e t r ue ! ! ” - B ea an d R yan Osman Ko k o a nd I a r e w r i t i n g t o gi ve Pam Hei b erg o u r h i g h es t reco m m en d ati o n . Pam p o s s esse s all t h e a t t r i b u t e s n e c e s s a r y t o b e an ex cel l en t b ro k er: s h e k n ows h er m ark et ex trem el y we ll; she is di l i ge n t , r e s p on s i v e , a nd y e t very p ati en t wi th h er cl i en ts . Pam i s b o th very p ro f e ssional a n d pe r s on a b l e . S he c l e a r l y t a k es p ri d e i n d o i n g a g reat j o b . " – Ko k o an d R o s etta R ajoy an
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MARKETING PLAN Pr e - M a r k e t i n g : • Stage and/or detail the property for best first impressions online. • Have a floor plan measured and drawn. • Have extra professional photographs taken to enhance the best features of the property. • Develop a professional printed brochure and flyer/postcard highlighting the features of your home. • Coming soon advertising on social media and print. • Send postcards to neighbors notifying them your property is for sale. • Create a personal property website. • Biography-History of the property, if requested. • Create a virtual tour of your property and a unique property website to post to social media i n c l u d i n g b u t n o t l i m i t e d t o Yo u Tu b e , F a c e b o o k , I n s t a g r a m a n d P i n t e r e s t . • Mail out Just Listed cards. • Showing Instructions for your personal needs (by appointment only, 24-hour notice).
MARKETING PLAN Design a strategic advertising program to fit your property: • S u b m i t y o u r h o m e t o t h e M u l t i p l e L i s t i n g S e r v i c e ( M LS ) . • L i s t y o u r p r o p e r t y o n d i l b e ck . c o m a n d m a n y o t h e r s i t e s , r e a ch i n g m i l l i o n s o f p r o s p e c t i v e b u y e r s . • P l a c e a D i l b e ck F O R S A LE s i g n o n y o u r p r o p e r t y. • Pr o m o t e y o u r h o m e a t t h e l o c a l R e a l E s t a t e A s s o c i a t i o n m e e t i n g s , w h e r e h e l d . • N o t i f y a g e n t s i n m y o f f i c e , m y r e g i o n a n d g l o b a l l y t h r o u g h o u r a f f i l i a t e s o f y o u r p r o p e r t y. • Invite cooperating brokers in the area to tour your home. • Design and send e-flyer that will provide information and links about your property to over 12,000 t o p r e a l e s t a t e l i c e n s e e s t h r o u g h o u t Lo s A n g e l e s C o u n t y a s w e l l a s o v e r 6 0 0 D i l b e ck S a l e s Pa r t n e r s . • Pe r s o n a l l y i n v i t e t h e n e i g h b o r s t o p r e v i e w t h e h o u s e b e f o r e t h e o p e n h o u s e . • Hold Mega Open House. • Pr o s p e c t 1 - 2 h o u r s d a i l y t o f i n d a b u y e r f o r y o u r h o m e . • Aggressively follow-up with prospective buyers. • R e fe r e n c e t h e u n i q u e U R L c r e a t e d b y D i l b e ck ’ s A d d r e s s D i r e c t p r o g r a m i n a d s a n d p r i n t e d m a t e r i a l s t o d r i v e t r a f f i c d i r e c t l y t o y o u r p r o p e r t y. • M e e t w i t h y o u f r e q u e n t l y t o r e v i e w a c t i v i t y a n d fe e d b a ck f o r y o u r p r o p e r t y. • R e c o m m e n d a R e a l t o r ® i n y o u r n e w r e l o c a t i o n c i t y, i f y o u a r e r e l o c a t i n g . • Pr o v i d e c o p i e s o f m u l t i p l e l i s t i n g d a t a , a d v e r t i s e m e n t s a n d i n f o r m a t i o n s h e e t . • R e v i e w p r i c i n g w e e k l y a n d n o t i f y y o u i m m e d i a t e l y o f m a r k e t ch a n g e s . • Represent you upon presentation of all contracts and assist in negotiating the best price and possible terms. • Utilize all my efforts and many other resources to successfully market and sell your home.
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REAL ESTATE RISK MANAGEMENT Th e R e a l E s t a t e B u y e r / S e l l e r Pr o t e c t i o n P l a n i s a v a i l a b l e t o y o u a s p a r t o f M Y c o m m i t m e n t t o b r i n g v a l u e t o y o u r t r a n s a c t i o n . To g e t h e r, w e c a n h e l p y o u f a c i l i t a t e t h i s i m p o r t a n t t r a n s a c t i o n w i t h t h e least amount of costs or problems. Wh e n b u y i n g o r s e l l i n g r e a l e s t a t e , t h e r e m a y b e t i m e s w h e n y o u r e q u i r e l e g a l a d v i c e . Th e p u r ch a s e or sale of your home is one of the most important investments you will make. R E R M legal services are designed to assist you with transaction-related questions pertinent to the sale of your current transaction. Le g a l q u e s t i o n s m a y a r i s e a t a n y t i m e d u r i n g y o u r t r a n s a c t i o n . Th e i r R e a l E s t a t e At t o r n e y s c a n a s s i s t w i t h a w i d e v a r i e t y o f q u e s t i o n s , i n c l u d i n g : h o w t o t a k e t i t l e , h o w a c r e d i t p r o b l e m m a y a f fe c t y o u r t r a n s a c t i o n , a n d / o r 1 0 3 1 ex ch a n g e s . R E R M p r o v i d e s ex c e p t i o n a l a c c e s s f o r t h e i r c l i e n t s a t a r e a s o n a b l e r a t e . Yo u c a n ex p e c t t h e following superior services from the R E R M program: 1. Up to 30 minutes of telephone consultation time per legal matter by a licensed real estate a t t o r n e y. Th e r e i s n o l i m i t a s t o t h e l e g a l m a t t e r s e l i g i b l e f o r c o n s u l t s a s l o n g a s t h e y p e r t a i n t o t h e p r o p e r t y l i s t e d o n t h e Pr o t e c t i o n P l a n . 2 . U p t o e i g h t ( 8 ) p a g e s o f d o c u m e n t r e v i e w b y t h e p a n e l a t t o r n e y. 3 . U p t o 2 5 % r a t e r e d u c t i o n o f f t h e n o r m a l a n d c u s t o m a r y fe e s o n a d d i t i o n a l s e r v i c e s a n d t h e m e m b e r r e q u e s t s f r o m t h e p a r t i c i p a t i n g a t t o r n e y. D i s p u t e R e s o l u t i o n S e r v i c e s c o n t i n u e f o r o n e y e a r after your transaction closes. A l l o f t h e s e s e r v i c e s a n d m o r e a r e y o u r s f o r $ 4 9 p a i d a t t h e e n d o f y o u r s u c c e s s f u l c l o s e e s c r o w. Fo r m o r e i n f o r m a t i o n , p l e a s e c o n t a c t m e o r R e a l E s t a t e R i s k M a n a g e m e n t , I n c . a t 8 0 0 . 9 3 7. 6 5 2 6 o r v i s i t t h e i r w e b s i t e a t w w w. r e r m . c o m .
P L AT I N U M A D V A N TA G E Wh at i s P l a t i n u m A d v an t ag e ? Th e D ilb e ck R e a l E s ta te P l a t in um Adv a n t a ge ™ is an innov at iv e way of doing busines s t h a t s e ts u s a p a r t f r o m o u r c o mpet it ors while g iv ing y ou t he v alue and at t ent ion t hat yo u d e s e r ve . O u r P l at i n u m A d v an t ag e ™ t r aining g iv es us t he expert ise t hat enables us t o deliv er th e h igh e st le ve l o f s e r vic e to e nsure not only t he suc c ess of y our real est at e t ransac t io n , b u t a ls o th e q u a lit y o f y o u r ex perienc e. Th ro u g h P l a t i n u m A d v an t age , I Will: LI ST E N TO YO U R N E E D S . I w ill d e live r a s e r vic e ex p e r ienc e based on y our needs and want s. E STA B LI S H C LE A R E X P E CTAT I O N S . I w ill exp la in th e r o le s I p la y i n t he sale of y our home and how we will work t og et her. COM M IT I N WR ITI NG. I w ill sig n a se r vic e c o m m it m e nt as my promise t o deliv er on t hose expec t at ions. P E R F O R M TH E S E R V I C E . I will deliv er on my writ t en c ommit ment . S O LI C IT YO U R F E E D B AC K . Yo u w ill r e c e ive a n e m a il s u r v ey from an independent t hird part y c ompany t o c omple te a f te r t h e t r a n s a c t io n . Th e su rv ey will be used t o measure and ev aluat e my performance .
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P L AT I N U M A D V A N TA G E A s Yo u r Tr u s t e d A d v i s o r, I will use my spec ialized knowledg e and t raining t o help m a k e se n se o f th e c o m p lex home buy ing and selling proc ess. I will list en t o y our go a ls , a n d r e c o m m e n d t h e rig ht resourc es t o help y ou reach t hem. A s Yo u r E x p e r t N e g o t i a t or, I will effec t iv ely manag e t he buy ing and selling proc ess to h e lp y o u a ch ie ve y o u r g oals. I will be c ommit t ed t o assist ing y ou in g et t ing t he b e s t p o ssib le p r ic e , w ith t h e most fav orable t erms, in t he short est period of t ime. A s Yo u r Sk i l l e d Fac i l i t a t or , I will work t o put sales t og et her t hat st ay t og et her. I w ill o f fe r y o u o u tst a n d in g c ust omer serv ic e, my personal expert ise and a rang e of q u a lity r e a l e s ta te r e s o u r c es.
P L AT I N U M A D V A N TA G E Wh i l e Se l l i n g Yo u r H o me As Your Re pre se n t a tiv e I Will: •
D e live r a C o m p a r a t ive M arket Analy sis t o assist in dev eloping a pric ing st r a te g y
•
C r e a te a n d p r e se n t a det ailed market ing plan inc luding spec ific st rat eg ies, p r o gr a m s a n d b u y e r targ et s
•
Recommend
p r o p e r ty
merchandising
and
enhanc ement s
to
maximize
m a r k e ta b ility •
Pr o vid e a w r it te n e st imat e of seller expenses and net proc eeds
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C o m m it t o r e g u la r c o mmunic at ion, inc luding prospec t and market feedback
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M a r k e t p r o p e r ty th r o u g h adv ert ising , direc t market ing , indust ry net working , I n t e r n e t a n d so c ia l m edia
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Pr o vid e c o u n s e l a n d neg ot iat ing assist anc e on all offers t o purchase
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S h a r e f in a n c ia l in f o r m at ion wit h y ou as prov ided by t he buy er, and st riv e t o e n su r e th a t e a ch b u yer is pre- approv ed wit h a lender
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A ssist y o u in m o n it o r ing t he st at us and sat isfac t ion of c ont rac t c ont ing enc ies
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O f fe r h o m e p u r ch a s e assist anc e, referral serv ic es, and ac c ess t o c ommunit y a n d p r o p e r ty in f o r m a t ion
•
C o n ta c t a n d f o llo w up wit h y ou aft er c losing t o assure t he sat isfac t ory c o m p le t io n o f a ll s e r v ic e det ails
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P L AT I N U M A D V A N TA G E D u r i n g Yo u r N e w H o m e S e a rch As Your Re pre se n t a tiv e I Will: •
C o n d u c t c o u n se lin g and informat ion sessions t o ident ify y our needs and g o a ls a n d to p la n a propert y search.
•
O f fe r t o a r r a n g e p r e - qualify ing or pre- approv al meet ing wit h a lender t o d e t e r m in e a f f o r d a b ili t y rang e and improv e neg ot iat ing posit ion at t he point o f o f fe r.
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C o m m it t o p r io r ity a v ailabilit y for meet ing y our needs and schedule for p r o p e r t y r e s e a r ch a n d showing s.
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Pr o vid e a c c e ss t o c o mmunit y and propert y informat ion.
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C o m p le te a m a r k e t search t o ident ify propert ies c onsist ent wit h y our needs a n d p r ic e r a n g e .
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Pr e p a r e a Co m p a r a tiv e M arket Analy sis for y ou prior t o y ou making an offer.
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Pr e p a r e a w r itt e n O f fer t o Purchase on t he propert y of y our choic e reflec t ing y o u r p r ic e a n d t e r m s.
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Pr o vid e c o u n s e l a n d neg ot iat ing assist anc e.
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Pr o vid e a list o f b u ilding , pest and ot her inspec t ors.
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A ssist y o u in m o n it o r ing t he st at us and sat isfac t ion of c ont rac t c ont ing enc ies.
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A c c o m p a n y y o u o n a final walk t hroug h propert y inspec t ion before c losing , if p r o vid e d f o r in th e c ont rac t .
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C o n ta c t y o u a f te r th e c losing t o assure t he sat isfac t ory c omplet ion of all se r vic e d e t a ils.
THAN K YO U I would like to thank you for the opportunity to meet with you. I'm greatly looking forward to serving you, and I want this experience to be as rewarding as possible for you! Buying or selling a home can feel like an overwhelming process, and I want you to be rest assured that you are in good hands. I will be here every step of the way to field any questions you may have, provide advice, and will stay in communication with you throughout the entire course of the process. After all, I want to be much more than just your RealtorÂŽ, I want to build a relationship with you based on trust, respect, and clear communication. I'm looking forward to getting to know you, and am confident that we will accomplish your real estate goals. T h a n k y o u a g a i n f o r y o u r t r u s t a n d c o n s i d e r a t i o n ! Yo u r s a t i s f a c t i o n i s m y h i g h e s t p r i o r i t y. I l o o k forward to working with you!
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