Consumer Advice from Safe Local Trades

Make sure you stay savvy, not sorry, when it comes to online Christmas shopping

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by Eileen Le Voi at Safe Local Trades

It will come as no surprise that an increase in online shopping in 2020 has also meant a rise in scams. Interestingly, four in fi ve online shopping fraud victims were under the age of fi fty, with those in their twenties being the most likely to be victim of online shopping fraud. So while ‘tis the season of Christmas shopping, the fraudsters will be looking to make mischief and bring misery to millions. However, there are some wise words from Action Fraud when it comes to staying safe.

Choose where you shop: Carry out your own research if you are buying something from a company or person you don’t know or trust. If purchasing, use a credit card if you have one, as most major credit card providers insure online purchases.

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Keep your devices up to date: Install the latest software and app updates. These usually contain important security updates that can protect you against fraud and identity theft. Just turn on automatic updates so your device will update itself in future.

DW DWB DM DB DD Airborne Aerials 1/8 Page DECEMBER 20.indd 1 Secure your email account: A strong password is the fi rst defence against cyber criminals trying to hack into your 12/11/2020 15:38 email account. They will use things like your address or date of birth when trying to crack your passwords.

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Take care with links in emails and texts: If the offer looks ‘too good to be true’, then it probably is. Links may come from fake websites, designed to steal your money and personal details. If you are unsure don't use the link – go separately to the website. Turn on two-factor authentication (2FA): To give any online account additional protection, where possible, you should turn on two-factor authentication (2FA). Then the service you are using can double check that you really are the person you claim to be. Don't give away too much information: Only fi ll the mandatory details of forms when making a purchase (usually marked with an asterisk*). Choose to checkout as a guest to make your purchase rather than create an account on a new site. When things go wrong: If you think you may have been taken in by a bogus website, take a note of the web address, close down your internet browser, report the details to www.actionfraud.police.uk and contact your bank to seek advice. Safe Local Trades would like to wish all their customers, members and suppliers a very Happy Christmas. Stay safe, in every way!

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