Terms and conditions stays

Welcome to United Kingdom TERMS AND CONDITIONS STAYS PREAMBLE Offers subject to these terms and conditions are offered by the agency Discover UK Travel Ltd Certificate of incorporation of a private limited company No. 10075101 dated 21st March, 2016.

1 college yard, 56 Winchester Avenue, NW6 7UA. London. UK. And : ………………………

Adress…...

Legal representative: ………

1- SERVICES OFFERED :     

Invitation letter for visa (for language stay) Learn English in London. (For language stay) 15 hours of Tuition and Certificate CEFR B1 ! ENGLISH accredited by the British Council. In LSC Stanton school in Bayswater (200 m away). (For language stay) Assistance and transfer airport-hotel-airport.

Accommodation 8 Days / 07 Nights in BB "English Breakfast" at the hotel Bayswater Inn Hotel 3 * : 16 Prince's Square, London W2. UK. Phone : +44 20 7727 8621

     

OR

Ambassadors Hotel 3* : 16 Collingham Road, Kensington, London SW5 0LX, UK phone : +44 20 7373 1075 Cruise on the River Thames.

Guide for all visits Entrance fees to monuments : London Eye + Madame Tussauds + river cruise.

Public transport costs (bus, Underground) "Travel Card" Zone 1-2 THREE Network Sim Card

Only services explicitly mentioned in the descriptions of the trips are included in the price. In fact, unless otherwise specified in a travel document, the following benefits are not included in the price: - Any service prior to registration upon departure or after the passage bonded when return; - The personal expenses (tips, telephone, various bonds, other); - The cost of vaccination and visa; - the insurance ; - Optional excursions and any service not included in the description of the journey; - Excess baggage - City taxes.

Discover UK Travel Ltd 1 college yard,56 Winchester Avenue. London, NW6 7UA. United Kingdom : +44 (0) 749 2577614 : sales@discover-uk-travel.co.uk/ : www.discoveruktravel.co.uk : Facebook.com/discoveruk Company Number: 10075101

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Welcome to United Kingdom Are not regarded as full debt: the delivery of a payment card number as the center of the agreement is not obtained or a check as it is not cashed, check certified bank or a money order as we have not been able to cash or transferred prior to confirmation of our bank.

The balance is payable no later than 30 days before departure without reminders from us, in the conditions for the deposit, otherwise we would be entitled to terminate the contract without no refund of his deposit nor to any compensation. In this case the cancellation will be considered as the buyer's initiative.

2. CANCELLATION INITIATED FROM TEH CUSTOMER Any cancellation by the traveler drives TO the collection costs applicable from the departure date.

Cancellation Policy: All cancellations must always be made in writing by submitting a letter personally to the agency or by registered mail.

2.1 Cancellation more than 61 days before departure: In addition to the application fee, a fee of 100% of the air ticket or any other benefit specified will be considered for any journey with registration form.

If the cancellation of the journey of one of the people listed on the registration form is to Consequently booking another room type, the supplement must be paid before departure by your participants.

3. CHANGE INITIATIVE OF THE CUSTOMER 3.1 Modification before departure Are considered cancellations, customer written applications resulting in: - A change in the departure city, - A change of destination - A hotel modification - A departure date change - Change of name and / or surname In these cases, the customer is subject to the conditions defined in section 2 above.

Exception: Any name change request of the participants following a spell and / or modification of civility error will be billed for any costs charged by the provider: Consult us. For certain benefits (accommodation, flights, excursions, transfers ...) these costs will rise at the redemption of stay.all trip interrupted or shortened, or any unused land provision (transfers, excursions, accommodation ..) due participant for any reason whatsoever shall not give rise to any refund.

4. CANCELLATION / CHANGE INITIATIVE AGENCY If the agency is forced to cancel the trip, it will notify the Customer. All amounts paid will be returned to the customer.

If this cancellation is imposed by circumstances of force majeure or relating to passenger safety, the customer can not claim any compensation.

The descriptions may mention a minimum number of passengers below which the provider reserves the right not to deliver. In this case, the agency will notify the customer by any means within 15 days before departure. The customer is immediately refunded all paid amount. The customer can not claim damages

Discover UK Travel Ltd 1 college yard,56 Winchester Avenue. London, NW6 7UA. United Kingdom : +44 (0) 749 2577614 : sales@discover-uk-travel.co.uk/ : www.discoveruktravel.co.uk : Facebook.com/discoveruk Company Number: 10075101

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Welcome to United Kingdom If essential components of the trip must be changed before the start, the agency will notify the customer by all means and will propose it: - Be able to cancel his trip at no cost.

The formalities indicated on the registration form are available only to Tunisian nationals. Foreign nationals must always check with the relevant authorities.

To plan your trip, and whatever your nationality, we urge you to read all the information on the countries to visit and on the administrative and health formalities required.

The completion of these formalities and the resulting costs are your responsibility. Any participant who would board a flight mistake to present the required documents can not claim any refund. It is your responsibility to respect scrupulously the formalities and ensure that the full names listed on your travel documents (reservations, tickets, vouchers ...) exactly match those on your identification, passport, visas, etc. The agency will therefore be held responsible for your failure to comply with these obligations, especially if you would deny boarding or disembarking, or impose the payment of a fine. The agency does not in any case be charged the penalty fee and / or rights arising from failure to comply with customs or health regulations.

5- Minor Passengers Minors must be in possession of identity documents to their name. Minors must hold an individual passport. For minor children not traveling with a parent or legal guardian, it is for you to obtain from the competent services permission to leave the country.

The travel agency will in no case accept the registration of unaccompanied minors that do not produce an authorization to leave the territory at the time of registration or of material issuing tickets. The travel agency can not be held liable if despite this prohibition, an unaccompanied minor was registered unwittingly on a trip.

6-TIME TRAVEL Included in the trip length: - The day of departure from the convocation of time at the airport, - The day of the return journey to the arrival time at the airport.

Prices are calculated based on the number of nights, and not the number of whole days. By night, it is meant the period of availability of the room. The first and / or the last day are generally dedicated to the transport. Therefore, if it happens that because of schedules imposed by airline companies, it could be that the first and / or last day and / or night are shortened. The agency and its clients are expected to respect the check-in and check-out times, as established by rules of the hotel. All meals and accommodation programmed or not, that would be the result of a flight delay, would be claim from the airline company.

7-COMPLAINTS : Any complaint of failure must be reported to us by registered letter with acknowledgment of receipt within 15 days after the return. After this period, no claim will be taken into account.

Any claim for breach or improper performance of the travel contract must be reported immediately by the customer on site and writing to the provider concerned. Any claims that have not been reported during the trip will not be considered after the trip.

The complaint must be signed by the service provider. No complaint or protest response is accepted by phone. Writing must be sent to the department concerned for the case to be re-examined. Communication costs to inform us of your dissatisfaction are your responsibility. In case of delay in transportation to or to return travel and / or damage to or loss of baggage, denied boarding (overbooking) and / or flight cancellations by the company, we recommend that the traveler, to enable it to claims vis-Ă -vis of the airline company, to retain all original documents (tickets, boarding passes, baggage coupon or other) and to request from the airline written any evidence in case of denied boarding cancellation of flights.

The passenger must ship to the airline as soon as possible, his claim with copies of supporting documents and keep the originals.

Discover UK Travel Ltd 1 college yard,56 Winchester Avenue. London, NW6 7UA. United Kingdom : +44 (0) 749 2577614 : sales@discover-uk-travel.co.uk/ : www.discoveruktravel.co.uk : Facebook.com/discoveruk Company Number: 10075101

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Welcome to United Kingdom Discover UK Travel LTD Name and signature :…………………

Discover UK Travel Ltd 1 college yard,56 Winchester Avenue. London, NW6 7UA. United Kingdom : +44 (0) 749 2577614 : sales@discover-uk-travel.co.uk/ : www.discoveruktravel.co.uk : Facebook.com/discoveruk Company Number: 10075101

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