THE SEAFOOD MARKETPLACE
FOR NORTH AMERICA March 15-17, 2020 | BOSTON, USA BOSTON CONVENTION & EXHIBITION CENTER
Onsite Exhibitor Guide
@BOSTONSEAFOOD #SENA2020
seafoodexpo.com/north-america
/SEAFOODEXPONORTHAMERICA
PART OF A GLOBAL SEAFOOD PORTFOLIO
Produced by: A Member of:
Official Media
Sponsored by:
WELCOME DEAR EXHIBITOR, This guide has been created by Expo Management to enable you to manage any aspect of your exhibition during your time at the venue. It also contains practical information to assist you before, during and after the event. We welcome you to Seafood Expo North America & Seafood Processing North America 2020!
INDEX
KEY AREAS
GENERAL INFORMATION Calendar of Dates and Times....................................... 4
CONFERENCE AND KEYNOTE: Level 1, Rooms 151, 152, 155, (Keynote 153AB)
Shipping Instructions................................................. 5
DEMONSTRATION THEATER: Exhibit Hall, Booth 3365
Badge Information..................................................... 5 Expo Management Office & Exhibitor Service Desks...... 6
EVENT MANAGEMENT: Level 0 – Room 052
Access to the Boston Convention & Exhibition Center.... 6
EXHIBITOR SERVICE DESKS: Level 0 – Room 052
Unloading & Parking Information................................ 6
EXHIBITOR SERVICE DESKS: Satellite Desks for Freeman, Levy Restaurants and BCEC – North Lobby, Level 1 behind NW Escalator
Hotel Reservations..................................................... 8 2021 Exhibit Space................................................... 8 Aisle Selling.............................................................. 8 Solicitation............................................................... 8 Complimentary Shuttle Service................................... 9
SERVICES AT THE VENUE Concierge Elite® by Freeman..................................... 17
FIRST AID: Level 1 – Room 162 WARE WASHING STATIONS: Three Locations: behind Booth 190, Booth 2787 and behind Demonstration Theater at back of 3300 Aisle FEATURED PRODUCT SHOWCASE: Exhibit Hall, Booth 3513
Empty Crate Removal and Storage............................. 17
NEW PRODUCT SHOWCASE: Exhibit Hall, Booth 3505
Trash/Do Not Throw Away/Ice Labels.......................... 17 Ice Delivery............................................................. 17
OFFICIAL HOTEL RESERVATION DESK: Level 0 – East Registration Lobby
Perishable Products and Storage............................... 17
PRESS ROOM: Level 0 – Room 050
Ware Washing Stations............................................. 18
REGISTRATION: Level 0, East Registration Lobby, Satellite Registration – Level 1
Food Donation......................................................... 18 Security.................................................................. 18 SENA/SPNA Emergency Response Plan..................... 19 BCEC Emergency Protocol........................................ 20 Cleaning................................................................. 20 Electricity............................................................... 20 Visit Boston............................................................. 21 Conference Information............................................ 21 Bar and Restaurants................................................ 22 Paging In the Exhibit Hall......................................... 23
SEAFOOD EXPO NORTH AMERICA/SEAFOOD PROCESSING NORTH AMERICA, SEAFOOD EXPO GLOBAL/SEAFOOD PROCESSING GLOBAL, SEAFOOD EXPO ASIA: Exhibit Hall, Booth 1865 NATIONAL FISHERIES INSTITUTE AND SEAFOOD INDUSTRY RESEARCH (SIRF) BOOTH: Exhibit Hall, Booth 1865 SEAFOODSOURCE.COM, OFFICIAL MEDIA: Exhibit Hall, Booth 1301 SECURITY OFFICE: Exhibit Hall A Lobby, Level 0
Exhibitor Evaluation................................................. 23
SHUTTLE SERVICE DESK: Level 0 and Level 1 – East Lobbies
Business Center....................................................... 23
RELAX & RECHARGE LOUNGE: Exhibit Hall, Booth 3533
Onsite Phone Directory............................................. 23
2 2020 ONSITE EXHIBITOR GUIDE
GENERAL INFORMATION CALENDAR OF DATES AND TIMES EXHIBITOR MOVE-IN: Seafood Expo North America and Seafood Processing North America will be utilizing a targeted move-in schedule. Thursday, March 12
8:00am – 5:00pm
(Service Desks Close at 5:00p.m.)
Friday, March 13
8:00am – 5:00pm
Saturday, March 14
8:00am – 5:00pm
Targeted Move-in: 600 sq.ft. or larger
(Service Desks Close at 5:00p.m.) (Service Desks Close at 7:00p.m.)
• Exhibits must be moved in and set up by Saturday, March 14 at 4:30pm • Stand builders and exhibitors may work until 8:00pm each day of move-in. However, after 4:30pm you cannot leave the hall and re-enter, you must stay inside the hall. • Labor is charged straight time Monday – Friday until 4:30pm. Please note that overtime rates apply all day Saturday, and before 8:00am and after 4:30pm on weekdays. Double-time is charged on Sundays and Holidays. We encourage exhibitors to have their material delivered as early as possible to avoid the additional overtime charges. • Perishable products must arrive at the Boston Convention and Exhibition Center between Thursday, March 12 and Tuesday, March 17 between 8:00am and 4:30pm.
EXPO HOURS: Sunday, March 15
10:00am – 5:00pm
Monday, March 16
10:00am – 5:00pm
Tuesday, March 17
10:00am – 3:00pm
• Badged Exhibitors may access the exhibit floor at 7:00am on expo days to prepare for the opening. • Exhibitors should not leave their stands until all professional visitors have concluded their visit and left the premises. • On Tuesday March 17, it is strictly forbidden for exhibitors to leave their stands before the expo is officially closed. No exhibit may be dismantled in whole or in part prior to expo close Tuesday, March 17 at 3:00 pm. IMPORTANT: All booths must be staffed for the full hours of the expo. An empty booth or early dismantling subjects your company to a significant fine and loss of location for the following exhibit year. Please make your travel plans accordingly.
KEY BUYER POWER HOUR: Buyers in the Key Buyer Program have been invited to access the exhibit hall beginning at 8:00am, two hours before the official opening each day. Key Buyers have been encouraged to use this time as an opportunity to preview the exhibits and hold meetings with exhibitors. The degree of participation in the Power Hour is uncertain. Exhibitors are not required to staff their booths during that time, but should be aware that Key Buyers may be in the exhibit hall. Buyers have been reminded that the expo is not officially open at this time, and therefore exhibit staff may be finishing last minute booth arrangements and may or may not be available to speak with them.
EXHIBITOR MOVE-OUT: Tuesday, March 17
3:00pm – 9:00pm
Wednesday, March 18
8:00am – 4:30pm
Thursday, March 19
8:00am – 12:00pm
Overtime rates will apply to all material handling after 4:30pm.
• All carriers must check in with Freeman by 10:00am on Thursday to pick up out-going shipments. If your carrier fails to check in by 10:00am, your freight will be re-routed at additional costs. All exhibits must be dismantled, packed, labeled and ready for shipping by 10:00am on Thursday, March 19. Items that are not properly labeled and for which a bill of lading not turned in to the Freeman Service Desk, will be considered trash and discarded. • As soon as security has safely cleared the exhibit floor of attendees, Freeman will begin to roll up the aisle carpet. Placing items in the aisle before the aisle carpet is removed will delay the carpet removal process, and therefore, your move-out. PLEASE KEEP ALL AISLES CLEAR when the expo breaks. When the aisle carpet has been removed, Freeman will begin to return empty crates and carton, it should take 4-6 hours for Freeman to return all the empty crates. We appreciate your cooperation to ensure a smooth move out. 2020 ONSITE EXHIBITOR GUIDE 3
GENERAL INFORMATION SHIPPING INSTRUCTIONS Every outbound shipment will require a material handling agreement (bill of lading) and labels. Freeman would be happy to prepare these for you in advance and will deliver them to your booth at the show site to review and sign. To take advantage of this service, please see Freeman at one of their service desks located in Room 052 or at the Satellite Service Desk in the North Lobby. Once your shipment is packed and ready to be picked up, please return the material handling agreement to the one of the Freeman Service Desks. Verify that piece count, weight and signature is on the material handling agreement prior to shipping out or material handling will be returned to Freeman’s warehouse at the exhibitor’s expense. If you have a preferred carrier or trucking company you must make arrangements for them to pick up your materials in advance. Trucks will be loaded only when all exhibiting companies scheduled for pick up by that carrier are ready, and all material handling agreements have been turned in to the Freeman Service Desk. To avoid overtime charges, be sure to schedule your pick-up during straight time hours of operation.
BADGES • No badges are required during move-in for exhibitors and exhibitor appointed contractors, but a photo ID will be required to receive a temporary work pass. Exhibitors are encouraged to pick up their badges during exhibitor registration days to avoid lines opening morning. • All exhibitors, booth personnel and contractors must be badged starting Sunday, March 15. • Registration Hours (Level 0, East Registration Lobby): Friday, March 13 Saturday, March 14 Sunday, March 15 Monday, March 16 Tuesday, March 17
1:00pm – 5:00pm 10:00am – 5:00pm 7:00am – 5:00pm 9:00am – 5:00pm 9:00am – 2:00pm
Exhibitors Only Exhibitors Only
*Exhibitor badges may not be used by more than one person. • Exhibitors who pre-register received a confirmation email at the time they registered. Bring your confirmation(s) to the registration area to print your badge(s). If you do not have your confirmations, contact Customer Service at 207-842-5504 or registration@divcom.com to have them resent. One individual can pick up an entire group’s staff badges. • If you have not pre-registered your booth staff, please do so via the online exhibitor manual at www.seafoodexpo.com/ north-america/manual. Go to the Registration tab and click on “Exhibitor Badge Online Registration”. If you do not have your password please contact Customer Service at 207-842-5504 or registration@divcom.com.
We remind you that the following restrictions are applied to visitors and exhibitors: • Exclusive access for industry professionals • Visitors are not allowed to leave with perishable seafood products of any kind • Unauthorized sales are forbidden • Access for under 18 is forbidden, this also applies to Exhibitor staff.
2020 REGISTRATION BADGE GUIDE To help exhibitors easily identify visitors at their booths, Event Management is pleased to provide this guide with the various badge categories and their respective colors. Official Media: Produced by:
Sponsored by: Member:
RETAIL
IMPORT/EXPORT/BROKER
• No smoking, vaping or E-cigarettes permitted inside the halls
FOOD SERVICE/CATERING
SERVICES
• Expo Management reserves the right of admission and the right of proof of ID
DISTRIBUTOR/WHOLESALER
PRESS
PROCESSOR
EXHIBITOR
• No photography allowed
4 2020 ONSITE EXHIBITOR GUIDE
2020 REGISTRATION BADGE GUIDE
GENERAL INFORMATION EXPO MANAGEMENT OFFICE & EXHIBITOR SERVICE DESKS Expo Management and the Exhibitor Service Desks are located in Room 052 on Level 0 with assistance on furniture, carpet (floor covering is required for all booths), utilities, telecommunications, rigging, ice, refrigeration/frozen display equipment, AV, floral and catering. Freeman, Levy Restaurants and the BCEC services can also be found at the satellite service desk located in North Lobby. The desks are open the following hours: Thursday, March 12
8:00am – 5:00pm
Monday, March 16
8:00am – 6:00pm
Friday, March 13
8:00am – 5:00pm
Tuesday, March 17
8:00am – 9:00pm
Saturday, March 14
8:00am – 7:00pm
Wednesday, March 18 7:00am – 5:00pm
Sunday, March 15
7:00am – 6:00pm
Thursday, March 19
7:00am – 12:00pm
ACCESS TO THE BOSTON CONVENTION AND EXHIBITION CENTER ADDRESS The Boston Convention and Exhibition Center 415 Summer Street, Boston, MA 02210
LOADING DOCK ACCESS DURING MOVE-IN & MOVE-OUT The MCCA Transportation Department controls access to the South parking lot. From the South lot, the MCCA Public Safety Department, in conjunction with the General Service Contractor controls access into the loading docks. Vehicles may access the loading dock via south gate. • There will be NO loading dock access before obtaining a check-in card at the Marshalling Yard. Freeman and Public Safety will determine the times that they will allow vehicles to enter the Loading Dock. On the last day of the Expo (Tuesday 3/17) The MCCA Transportation Department will allow all day access to the marshalling yard, for Exhibitor move-out vehicles. Please see the list of strongly encouraged vehicles that will be accommodated in the marshalling yard. • Any vehicle (including POVs) wanting to access the loading dock area to unload during move-in and re-load during move-out must first proceed to the marshalling yard (see below for details). • NOTE: To qualify as a POV (“do-it-yourself” vehicle), exhibitors must meet ALL of the criteria listed under the ‘ POV Criteria’ section below. • Any vehicle not needing access to the loading docks during move-in or move-out may park in the South Parking Lot and walk to the BCEC (see below for details).
MARSHALLING YARD PROCEDURE (In affect for both move-in and move-out) • The Marshalling Yard is located at the BCEC at the South Parking Lot. There are two entrances to the South Parking Lot: one entrance is for Outside Carriers for the marshalling yard, and the other entrance is for POVs for the marshalling yard and general parking. • There will be TWO lines formed at the Marshalling Yard. One line for POVs and one line for outside carriers. • Once in line, obtain a numbered check-in card from the Freeman representative. • Vehicles will be sent to the loading dock in number-order. Vehicles in the POV line will be sent over to the BCEC as POV dock space becomes available. Vehicles in the outside carrier line will be sent over to the BCEC as outside carrier dock space becomes available. Make sure you are in the correct line. • Public Safety will check you in at the entrance to the loading dock and Freeman will direct you toward the open dock space. • After unloading you must move your vehicle away from the docks. POVs have 20 minutes to unload and may not leave their vehicle at the docks during booth set-up. POVs left unattended will be towed away at the exhibitor’s expense. POVs may park at the South Parking Lot adjacent to the BCEC after unloading at the dock and then return to the BCEC for booth set-up.
2020 ONSITE EXHIBITOR GUIDE 5
GENERAL INFORMATION POV CRITERIA POV stands for Personally Owned Vehicle. These are typically “do-it-yourself” exhibitors who need access to the loading dock during move-in and move-out. • POV exhibitors must follow the Marshalling Yard Procedure noted above. • A POV must be a company owned truck or rental vehicle, or a car, van or truck owned by personnel of the exhibiting company. • POVs MUST be 24’ in length or less to use POV designated docks. Vehicles larger than this are considered truck carriers and MUST be unloaded by union labor at the exhibitor’s cost. Please see the below “Preferred & Acceptable Vehicle Diagram” for further clarification. • The unloading of a POV must be performed by bonafide, full-time employees of the exhibiting company. • Employees of the exhibiting company must use their own hand-operated, non-motorized equipment, which they have provided: two-wheeled hand trucks and four-wheeled flat trucks are permitted. • The use of fork trucks, pallet jacks, lift gates or any other mechanical equipment is NOT permitted by anyone other than the official Material Handling Contractor (Union Labor). • POV exhibitors have a total of 20 minutes to unload during move-in and must remove their vehicle from the dock before setting up their booth. Unattended vehicles will be towed away at the exhibitor’s expense. • During move-out, before your vehicle will be allowed access to the loading dock, all of your exhibit materials must be ready to load. Your vehicle will be allowed to enter the loading area only after we have made contact with your representative and are assured that materials are packed. • POV exhibitors must also follow the Marshalling Yard procedures during move-out to access the docks. • Please read the ‘Union Jurisdiction Regulations’ document found in this section of the manual for additional details.
POV UNLOADING & SOUTH LOT PARKING INFORMATION • Currently exhibitor parking passes are offered in 3 varieties for South Lot POV Parking: ¡ Move-in and Move-out days only ¡ Event days only ¡ Move-in, event & move-out (this pass comes with a 1 day discount on parking rates)
Passes are only available for single-spaced vehicles. Trucks 16’ or smaller are considered acceptable to park in one single-space.
Passes are non-transferable
Passes entitle driver to in-and-out privileges in the South parking lot
Passes guarantee exhibitor parking in the South lot (i.e. they will not be sent to overflow parking).
Passes are available as part of exhibitor online ordering through the BCEC, and are picked up from the attendant booth in the South lot. Oversized POV’s (Trucks larger than 16’, cars with trailers, straight jobs, or any other vehicle that takes up more than one space) will be allowed into the South lot for move-in and move- out as long as space is available. They may not be allowed into the lot on show days (other than on the last day because of move-out) to keep space available for attendee parking. For this reason, exhibitors are strongly encouraged to use the smallest vehicle possible to accommodate their needs in order to ensure that there is space for all exhibitors on the last day of the event.
There is no overnight parking in the South lot.
Exhibitors may walk via a paved walkway to the exhibit hall through the Loading Dock area.
It takes approximately 5-7 minutes to walk from the South Parking Lot to Hall C.
6 2020 ONSITE EXHIBITOR GUIDE
GENERAL INFORMATION PLEASE NOTE: Parking at the BCEC South lot ($20 per car, $40 for oversized vehicles) is expected to be busy. Please allow enough time for your commute. While parking is expected to fit into the South lot, in the event that the lot fills please follow the direction of the parking attendants to the overflow parking locations. Please note that the BCEC does not control the cost of parking at the privately owned overflow parking lots, and it may be more expensive than the BCEC. Lots are selected for the amount of space available as well as their proximity to the BCEC. It is recommended that you first go to the South Parking Lot at the BCEC. Once this lot is full, vehicles will be redirected to the Lot On D or the Channel Street Garage on West 1st Street. Only if vehicles are directed from the BCEC to overflow parking at the Channel Center Garage, will a shuttle service to the BCEC be provided. Please follow the directions on the portable variable message signs posted throughout the area as they will direct you to the Lot On D or Channel Center Garage. Maps with directions to the Lot on D or Channel Center Garage will also be given to attendees parking offsite. Valet Parking for attendees will be available at Northeast Level 1, across from the Westin Hotel for $30/car.
HAND CARRY POLICY • No parking is allowed at the lobby entrance of the BCEC; unattended vehicles will be towed at the exhibitor’s expense. • Nothing may be “wheeled” through the lobby of the BCEC. Exhibitors with luggage carts, rolling exhibit cases, dollies, etc. must walk to the exhibit hall through the loading docks. THIS INCLUDES DURING MOVE-OUT. • Exhibitors able to easily hand-carry one item by themselves may walk through the lobby entrance.
HOTEL RESERVATIONS To make hotel reservations for the 2020 and 2021 events, please visit onPeak at the Official Reservations Desk – located on Level 0, East Registration Lobby.
2021 EXHIBIT SPACE To reserve exhibit space for 2021, please visit our Sales Team in booth 1865.
AISLE SELLING Exhibitors are permitted to conduct business only within their booth space. Distribution of materials outside your exhibit booth space is strictly prohibited.
SOLICITATION For the protection of all exhibitors, only those companies whose Application for Exhibit Space has been received and approved by Expo Management will be allowed to present and sell their products. If you are solicited by a non-exhibiting company, please collect that person’s business card and bring it to the Expo Management Office in Room 052. Expo Management will take steps to curtail this activity.
COMPLIMENTARY SHUTTLE SERVICE A Complimentary Shuttle Service is provided between the Boston Convention and Exhibition Center and many of the hotels in our block from Sunday – Tuesday March 15-17. See below for additional shuttle information.
2020 ONSITE EXHIBITOR GUIDE 7
GENERAL INFORMATION BCEC LEVEL 1 - HOTEL SHUTTLE ROUTES 3, 4, 5 & 6 To South Station
To Summer Street
West Side Drive
W M 105 104
C
NW Corner Pre-function
WGM Kitchen
Wicked Good Market
Service Corridor
Downtown Boston
Northwest Pre-function
NW Lobby A
WGM Kitchen
ATM
NW Lobby B1
109 109 108 107 107 107 106 M W B C B A A
Sam Adams Pub
SW Lobby B2
SW Lobby C
Southwest Pre-function
104 104 103 102 102 101 B A B A
Service Corridor FedEx
ATM W M
Up to Meeting Level 1
North Lobby
Entrance Plaza
Southeast Pre-function
157 157 157 156 156 156 C B C B A 155 A
Center East Pre-function
ROUTE 3
BCMC Service Corridor
W M 154 153 153 153 152 151 151
C
B
B
A
A
150
WTC Avenue
To Summer Street
NE Corner Pre-function
158
NE Lobby A
SE Lobby C
162 162 161 160 160 160 159 M W B C B A A
NE Lobby B1
Service Corridor SE Lobby B2
Service Corridor
HOTEL SHUTTLE INFO
VA L
Valet W M
ET
Down to Exhibit Level
Video Wall
Open to Exhibit Hall A (below)
Skybridge
Skybridge
Open to Exhibit Hall B (below)
TAXI STAND
Open to Exhibit Hall C (below)
Summer Stree
t
Outtakes
Marquee
Northeast Pre-function
ROUTE 4 East Side Drive
ROUTE 5
ROUTE 6
Westin Boston Waterfront Skybridge Access (Level 2)
BCEC LEVEL 0, EXHIBIT LEVEL - HOTEL SHUTTLE ROUTES 1 & 2 415 Summer Street | Boston, Massachusetts 02210 Truck Entrance
West Service Road Ramp
Ramp
59 58 57 56 55 54 53 52 51 50 49 48 47 46 45 44 43 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 2524 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9
Dock #60
7 6 5 4 3 2 1
Dock Manager
Loading Dock M
W
M
Down Ramp from Level 1
W
M
Skybridge (Level 1 Access)
Valet Parking Lot
W
Skybridge (Level 1 Access)
Exhibit Hall C Ramp to Hall C
8
Ramp access to Level 1
Exhibit Hall A
Exhibit Hall B
Service Corridor
South Parking Lot
Dock #61
Ramp access to Level 1
Building Access (Level 1)
Ramp
Summer Street
Ramp
052 B
052 A
051 050
Southeast Pre-function
W M
W
REGISTRATION East
M W
ATM
ROUTE 2 Signature Pavilion
East Service Road
NE Lobby A
MCCA Executive
M
W
NE Lobby B1
M
SE Lobby C
Dock #62
SE Lobby B2
Service Road
Up Ramp to Level 1
HOTEL SHUTTLE INFO
Guest Network Operations Center M
W
Public Safety
MCCA
ROUTE 1
Private Lawn Westin Boston Waterfront
The Lawn On D
Pavilion On D
Lawn C
Lawn B
Lot On D Parking Lot
Lawn A
Skybridge Access (Level 2)
Transportation managed by: D Street
Element Boston Seaport
Aloft Boston Seaport
Official Transportation Sponsored By:
Booth #3352 8 2020 ONSITE EXHIBITOR GUIDE
GENERAL INFORMATION
MARCH 15 - 17, 2020 | BOSTON, MA
COMPLIMENTARY HOTEL SHUTTLE SATURDAY EXHIBITOR SERVICE - SATURDAY, MARCH 14
Service will be provided to the Hyatt Regency Boston, Marriott Copley Place, Revere Hotel Boston Common and Sheraton Boston from 12:00 PM - 4:00 PM, departing the Boston Convention & Exhibition Center, Northeast, Level 1 on the hour.
HOTEL SHUTTLE - ROUTES 1 - 5
ROUTE #
HOTEL
Service to BCEC Departing Hotels Every 15 - 20 Minutes
Service to & from Hotels Departing BCEC Every 30 Minutes
Return Service to Hotels Departing BCEC Every 15 - 20 Minutes
SUN., 3/15
7 AM - 11 AM
11 AM - 3 PM
3 PM - 6 PM
MON., 3/16
7 AM - 11 AM
11 AM - 3 PM
3 PM - 6 PM
TUE., 3/17
7 AM - 11 AM
11 AM - 1 PM
1 PM - 4 PM
HOTEL SHUTTLE - ROUTE 6
BCEC*
BOARDING LOCATION
Aloft Boston Seaport
WD
Walking Distance to BCEC
------
Boston Harbor Hotel
5
Front Entrance, Curbside on Atlantic Ave.
NE-L1
Boston Park Plaza Hotel
3
Columbus Ave. Entrance
SE-L1
Colonnade Boston
1
Front Entrance, Curbside on Huntington Ave.
NE-L0
Copley Square Hotel
2
At Westin Copley, Curbside on Huntington Ave.
NE-L0
Courtyard Boston Copley Square
2
At Westin Copley, Curbside on Huntington Ave.
NE-L0
Courtyard Boston Downtown
3
At Revere Hotel, Front Entrance on Stuart St.
SE-L1
DoubleTree by Hilton Downtown Boston
3
Curbside on Washington St.
SE-L1
Element Boston Seaport
WD
Walking Distance to BCEC
------
Embassy Suites Boston at Logan Airport
6
Front Entrance Curbside
NE-L1
Envoy Hotel, Autograph Collection
WD
Walking Distance to BCEC
------
Fairmont Copley Plaza Boston
2
At Westin Copley, Curbside on Huntington Ave.
NE-L0
Four Seasons Hotel Boston
3
At Boston Park Plaza, Columbus Ave. Entrance
SE-L1
Service to BCEC Departing Hotels*
Return Service to Hotels Departing BCEC
SUN., 3/15
7 AM; 8:30 AM; 10 AM
4 PM; 5:15 PM; 6 PM
Godfrey Hotel Boston
4
Corner of Ave. de Lafayette & Harrison Ave.
NE-L1
MON., 3/16
7 AM; 8:30 AM; 10 AM
4 PM; 5:15 PM; 6 PM
TUE., 3/17
7 AM; 8:30 AM; 10 AM
2 PM; 3:15 PM; 4 PM
Hilton Boston Back Bay
2
At Sheraton Boston, Curbside on Dalton St.
NE-L0
Hilton Boston Downtown/Faneuil Hall
5
Broad St. Entrance
NE-L1
Hilton Boston Logan Airport
6
At End of Driveway Under Bridge
NE-L1
Hyatt Regency Boston
4
Corner of Ave. de Lafayette & Harrison Ave.
NE-L1
InterContinental Boston
5
Front Entrance, Curbside on Atlantic Ave.
NE-L1
Lenox Hotel
1
At Marriott Copley, Front Entrance, Curbside on Huntington Ave. NE-L0
Loews Boston Back Bay
3
At Boston Park Plaza, Columbus Ave. Entrance
SE-L1
Marriott Copley Place
1
Front Entrance, Curbside on Huntington Ave.
NE-L0
Marriott Long Wharf
4
Front Entrance, Outer Driveway
NE-L1
MidTown Hotel
1
Front Entrance, Curbside on Huntington Ave.
NE-L0
Omni Parker House
4
Curbside on Tremont St. near Citizens Bank
NE-L1
Renaissance Boston Waterfront Hotel
WD
Walking Distance to BCEC
------
Revere Hotel Boston Common
3
Front Entrance on Stuart St.
SE-L1
The Ritz-Carlton, Boston Common
4
Corner of Ave. de Lafayette & Harrison Ave.
NE-L1
Seaport Hotel
WD
Walking Distance to BCEC
------
Sheraton Boston Hotel
2
Curbside on Dalton St.
NE-L0
W Boston
3
At Revere Hotel, Front Entrance on Stuart St.
SE-L1
Westin Boston Waterfront
WD
Walking Distance to BCEC
------
Westin Copley Place
2
Curbside on Huntington Ave.
NE-L0
Yotel Boston
WD
Walking Distance to BCEC
------
*Please see Hotel Lobby sign for exact departure times.
INFORMATION & SPECIAL NEEDS TRANSPORTATION Call 1-877-899-0986 for hotel shuttle information and special needs transportation.
SCAN HERE TO DOWNLOAD A COPY OF SCHEDULE ONTO YOUR SMART PHONE!
TRANSPORTATION MANAGED BY:
OFFICIAL TRANSPORTATION SPONSORED BY:
Booth #3352
* BCEC Shuttle Loading:
NE-L1 = Northeast, Level 1
E-L1 = East, Level 1
SE-L1 = Southeast, Level 1
NE-L0 = Northeast, Level 0
E-L0 = East, Level 0
SE-L0 = Southeast, Level 0
2020 ONSITE EXHIBITOR GUIDE 9
FLOORPLAN Exhibit Sales
Booth 1865
Seafood Expo North America/ Seafood Processing North America Seafood Expo Global/Seafood Processing Global Seafood Expo Asia National Fisheries Institute Seafood Industry Research (SIRF) Booth
Demonstration Theater Booth 3365
3290
3285
3381
3288
3089 3089 B
3088 2989
3286
3186 3087
3086 2987
3284 3185
3184 3085
2985
3282 3183
3182 3083
2684 2585
2584 2485
Ware Washing Station
3080 2981
2980
2880
2681
2680 2581
2580
3078 2979
2978 2879
2878
2679
2678 2579
2578 2479
3277
3178 3077
3076 2977
2976
3372 3273
3172 3073
2974 2875
2874 2775
3072 2973 2870 2771
2967 3065
2865
2765
3259 3155
3055
3054
3550
2855
3250 3151
3247
3544 3445
3344 3245
1886 1787
2284 2185
2184 2085
2084 1985
1984 1885
2380 2281
2181
2081
2080 1981
1980 1881
1781
2175
2174 2075
2074 1975
1875
1775
2285
2381
2576 2574 2475
2375
2275
2673
2572
2472
2372
2671
2570 2471
2470 2371
2667
2467 2565
2764
2073 2271
2170 2071
2264 2165
2065
EXHIBIT SALES
2267
2365
2555
2364
1865
1765
1859
2554 2455
2653
2852
2353
2253
2153
2053
1953
2047
1947
2043
1943
1853
2650 2551
2749 2848 2747
3048 2949
2447 3244 3145
1745
2645
2844 2745
2443
3542 3443 3340 3241
3540
2270 2171
2459
2854
2950 2851
3149
3348
3546 3447
1986 1887
2357
2953 3251
2086
2675
2759
3255
1789
2186 2087
2287
2677
2957
3352
2387
2088 1989
2682 2583
3081
3456
3548 3449
2586
3180 3079
3165
3452 3353
2784 2685
2686 2587
3279
3365
3453
2984
1988 1889
2286 2187
2288
3281
3265
3458
2986
1990
2787 Ware Washing Station
2982 2883
2975
DEMONSTRATION THEATER
2889
2143
2840 2741
3538 3439
1838 1739 2136 2037
3533
3532 3433
3333
3233
3133
3033
2933
2833
2733
2633
2533
2433
2333
2233
2133
2132 2033
1933
1733
1833
SEAFOOD EXPO NORTH AMERICA 2027
2327
3125
3425 3423
3323
3421
3420
3419
3223
3512 3413
2923
3222
3221
3121
3418 3319
3318 3219
3216 3117
3414 3315
3314
3417
3513
2824 2725
3405
3305
2423
2422
2223
2024
2420 2321
2621 2518 2419
2818 2816 2717
3213
2913
3210 3111 3010
3205
3105
3005
2905
EXPO MANAGEMENT & SERVICE DESKS
2713 2910 2811
2805
2810
2217
2513
2512 2413
2117
2116 2015
2605
2505
2407
PRESS ROOM
2213
2305
1916 1817
1913
2205
2010
2105
2005
1905
1805
1705
REGIST Press Room Room 050
10 2020 ONSITE EXHIBITOR GUIDE
1917 2014
2310
2710
2806 2705
1721
2020
2716 2617
2712 2613
1821
2120 2021
2314
3310
3505
2918 2823 2917
3214 3115
3412 3313
2825 2721
3018
2426 2325
2724
FLOORPLAN
Satellite Service Desks North Lobby behind NW Escalator
MARCH 15-17, 2020 | BOSTON, USA BOSTON CONVENTION & EXHIBITION CENTER
590 1788 1689
1388 1289
1288
1786
1587A
1586 1487
1387
1187
1784 1685
1587 1585
1584 1485
1385
1284 1185
1184
1084 985
885
1780 1681
1581
1481
1280 1181
1180 1081
1080 981
881
1087
1086
788 689
688 589
489
784 687
686 587
586 487
782 685
684 585
780 681
581
488 389
390 291
290
190
388 289
288 189
188
287
286
186
384 285
284
184
281
280 181
486 385
Ware Washing Station
182 1480 1381
1281
781
481
480 381
SEAFOOD PROCESSING NORTH AMERICA 1675
1575
1375
1574 1475
1275
178
1274 1175
1073
1573 1770 1671
1670 1571
1768
1668 1569
1367A
1667 1764
1465
1464
1074
675
575
574 475
1072 973
772
672 573
572 473
372 275
272 173
570 471
370 273
270
568 469
269
268
364 265
264
1370
1270 1171
1070 971
771
1368 1269
1268
1068
868 769
768
765
764
1267
1367 1664 1565
180
967
1266 1167
1065
1364 1265
671
170
167
667
865
1064
175
565
465
365
166
1260 1359 1657
1557 1555
1752 1653
1652
1748
1648
1549
1456 1357
1356 1257
1454
1354 1255
1740 1641
1157
1451
1450 1351 1349
1544 1445 1642
1442 1343
1640 1539
1440 1341
857
1057
557
1051 1247
1344 1245 1342
357
256
54 653
1153
1348
457
1254
1253 1251
1646 1543 1744 1647
959
1358
951
851
652 553
751
550
1248 1149
549
1246 646 545
1041
941
250 151
350
152
347
346 249 145
540 445
643
743
245
841
252 153
548 449 546 447
1242 1143
253
552
42
242 240 141
536 441
136 69
1339 1436 1337
66
234
36
1434
1633
1533
1433
1432 1333
1233
1133
1033
933
833
633
533
1526 1724
1424 1325 1323
1722 1623
1321
1520 1423
1223
1224
1024 925
1222 1123
1022
1523
1415
1220 1121
1021
723
1610 1513
420 321
916 817
719
718 621
717
617
1217 1313
1510
1310 1211
714
1113
124
123
423
722
921
1016 919
1216 1117
1512 1712 1613
233
424
823
1018 1617
333
726 1425
1720 1621
433
812 713
913
519
118 518 415
217
416
117
614 515 114
313
712 613
1405 1411 A 1609
1509
1704 1605
1604 1505
1405
1404 1305
1205
1105
1005
1004 905
108
408
909
805
705
704 605
505
405
404 305
205
105
104
1301
TRATION @BOSTONSEAFOOD #SENA2020
SeafoodSource Official Media Booth 1301
/SEAFOODEXPONORTHAMERICA
2020 ONSITE EXHIBITOR GUIDE 11
SERVICES AT THE VENUE
SERVICES AT THE VENUE
CONCIERGE ELITE® Customer service anywhere! Available as a free mobile app for Apple, Android and Window devices, Concierge Elite® gives you convenient access to important information and customer service no matter where you are. • Sign up for freight notifications
• Request shipping labels
• View previous & current orders
• Checkout of the expo
• Submit requests for instant service
• Receive empty return notifications
GETTING STARTED Start now by clicking ‘My Alert Setup’ to set your show site notification preference. To order online at showsite from your device at freemanco.com/store. Login using your Freeman Online username and password to get started.
EMPTY CRATE REMOVAL AND STORAGE If you wish to have your empty crates and cartons stored by Freeman, they must be labeled with “Empty” crate stickers, which can be obtained from the Service Desk in Room 052 or at the Satellite Service desk in the North Lobby. We ask your cooperation in labeling your crates as soon as they have been emptied so that we can clean the exhibit floor and install the aisle carpeting. Items that are not labeled with an “Empty” crate sticker can be subject to being considered trash and discarded.
TRASH/DO NOT THROW AWAY/ICE LABELS Three sets of brightly colored labels will be dropped in all booths, one set to be used each day as needed. The “TRASH” label should be used for any small trash items you need taken away. After the expo closes each night, please place trash items in the aisle and place these labels on them so that the cleaners know what to remove. The “DO NOT Throw This Item Away” label should be used for any items you need that may be accidently mistaken for trash. The “ICE - # of Bags ____ (Bags are 40 lbs each)” label should be used if you need complimentary flaked ice delivered to your booth. Ice deliveries will take place in the morning on each expo day between 6:00am – 10:00am. For additional labels, please visit the Expo Management Desk in Room 052.
PERISHABLE PRODUCTS AND STORAGE DURING MOVE-IN Freezer and refrigerator storage space is provided free of charge by Expo Management. The reefer units are located on the loading dock in the rear of the exhibit hall. They are open the following hours: Thursday – Saturday
8:00am – 5:00pm
Sunday – Monday
7:00am – 6:30pm
Tuesday
7:00am – 6:00pm
Product can be removed and returned daily. Labor for product transport between your booth and the reefer units may be ordered through Freeman at the reefer labor desk on the docks. Pre-ordering of reefer labor is encouraged. The reefer labor desk will be staffed by Freeman who will oversee the storage of your product whether you store it yourself or hire labor. Exhibitors can hand-carry their own product, or hire labor and pay the labor fees.
12 2020 ONSITE EXHIBITOR GUIDE
SERVICES AT THE VENUE PERISHABLE PRODUCTS AND STORAGE (CONT.) IMPORTANT: ALL PERISHABLE PRODUCTS MUST BE LABELED AT THE CLOSE OF EACH EXPO DAY. Expo Management will provide “TRASH” and “DO NOT Throw This Item Away” labels. Labels can be found in this guide and additional labels will be available at the Expo Management office in Room 052. Be sure to label all products to clearly distinguish between that which you wish to keep.
DURING MOVE-OUT All items must be labeled by 4:00pm if you wish to ship perishables. Arrangements must be made in advance with your carrier to check in by 4:00pm on Tuesday, March 17. Any product that is not labeled by 6:00pm will be donated to the Greater Boston Food Bank.
WARE WASHING STATION There are three Food prep areas on the expo floor for prepping food and washing dishes.One is located in Hall A behind booth 190, one is adjacent to the Demonstration Theater, and one is in booth 2787. Please use these areas to clean utensils, trays, etc. and to dump grease. By order of the City of Boston Health Department, please DO NOT USE RESTROOMS for cleaning product and dishes, grease dumping or filling /draining water.
FOOD DONATION Absolutely no perishable seafood may be removed from the Exhibit Hall. Product may have been part of a display and with improper refrigeration for several days, so in the interest of food safety, all perishable seafood that is being carried out will be destroyed at the exits. Instead of giving product away to people from your booth, please make the appropriate arrangements to ship samples to attendees if required, or donate your product to The Greater Boston Food Bank. The Food Bank is New England’s largest food assistance program and they will be onsite at the close of the expo on Tuesday, March 17, to pick up surplus product that exhibitors wish to donate. Labels marked “Donation” will be available at the Expo Management Office and/or through a Food Bank representative who will stop by your booth during the expo. Refrigerated and frozen storage trucks are open until 6:00pm on Tuesday, March 17. All items must be labeled by 4:00pm if you wish to ship perishables back in lieu of donating them. Arrangements must be made in advance with your carrier to check in by 4:00pm on Tuesday, March 17. Any product left in the storage trucks that is not labeled by 6:00pm will be donated to The Greater Boston Food Bank.
PLEASE NOTE ALL DONATED FOOD ITEMS MUST: • Not have been presented for public consumption • Have an Ingredient statement and code date clearly marked • Be in original packaging • Contain NO alcohol
SECURITY OF THE HALLS • Event Management works diligently with the facility prior to each show to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the show or on-site, please bring them to the attention of Show Management through email (swilliams@divcom.com) or at the SENA/SPNA Event Mgmt Desk on-site in Room 052. If you see something, say something. • All persons in the exhibit area must wear a badge during show hours. • Security guards will “sweep” the halls at the close of the show each day to clear them of all visitors and personnel. Only exhibitor personnel who have requested special permission will be allowed in the halls after closing. • Any thefts or damage must be reported to show security immediately. • Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. If you need to leave, we strongly recommend packing up all items and hiring private security. 2020 ONSITE EXHIBITOR GUIDE 13
SERVICES AT THE VENUE SECURITY OF THE HALLS (CONT.) • Be Careful! 24-hour security service will be provided to protect the show as a whole. However, it is up to you to exercise prudent judgment and to safeguard your personal property and belongings. At the end of each day, remove anything of value that can be easily removed. • Notify someone if you notice a safety hazard in the building. If you notice any potential safety hazards such as wires on floor that have not been taped off, metal structures extending into the aisles, etc., be sure to notify either Show Management, Freeman, or the building liaison to get it taken care of before anyone gets hurt. • Be aware and be prepared. When you leave the facility at the end of the day, be sure to remove your badge. Program the emergency numbers from this document into your cell phone or carry the document with you. • Walking at night? Be sure to travel in pairs or call a cab. Be aware of your surroundings and take caution if new to the city. Leave your cell phone on overnight in case of an emergency SECURITY TIPS ON SAFEGUARDING BOOTH PROPERTY • Coordinate shipping and deliveries. Try to be on site when your product is being delivered to your booth • Conduct an inventory. Once your product has been delivered, note any missing or damaged items. Note display locations • Store any excess product/giveaways and extra electronic devices in a locked cabinet. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, this is the first place any thief will look. • Plan to have staff manning your booth during all times when the exhibit floor is open to attendees and other exhibitors. • During the start of move-out, please stay with your booth until you either pack it or the official decorator brings your empties and packs it. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is one of the premium times during which theft occurs. Schedule outbound travel accordingly. • If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown on a daily basis, it is recommended that your hire your own security guard overnight. The expense will be justified should you lose one item. Security is available from through the BCEC. • Cover your displays with a tarp or other non-see through materials; it creates a mental block to any perpetrator. • Blocking the entrance to your booth prior to leaving provides a mental barricade to any perpetrator. Use either caution tape or place chairs at the entrance. • Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal. • Obtain proper insurance coverage for your goods, including transit
EVENT EMERGENCY RESPONSE PLAN The purpose of the Event Emergency Response Plan is to provide guidelines to prepare for potential crisis or emergency situations. One of the primary purposes of this document is to ensure exhibitors are provided with important information and to ensure proper communication during an emergency.
POTENTIAL CRISIS SITUATIONS Exhibitors should be aware of the below possibilities and should report any suspicious activity as soon as possible. To report suspicious activity, call BCEC Security directly at 617-954-2222 or 2222 or from a black house phone and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it’s suspicious. New this year, guests can text BCEC and their message to 69050, these messages will go straight to the BCEC Command Center.
14 2020 ONSITE EXHIBITOR GUIDE
SERVICES AT THE VENUE BCEC EMERGENCY PROTOCOL It is important to stay calm when reporting an incident. The BCEC has house phones conveniently located throughout the facility. Please call 2222 on any black house phone. The BCEC team is trained in Emergency Medical CPR. This emergency number is the primary emergency number for the facility. The Dispatcher will dispatch EMS, Officers, Event Managers, etc. EMERGENCY PHONES: From a BCEC House Phone: Dial x 2222 IF THE FIRE ALARM SOUNDS: When the fire alarm sounds all exhibitors and attendees must leave the building via the nearest emergency exit. Follow instructions for safety and security personnel. Follow the evacuation procedures. 1. Follow the Emergency Evacuation Procedures. 2. Follow all instructions from Public Safety Personnel and the Building Public Address System. 3. Calmly proceed to the closest exit or stairwell and begin to exit the facility. 4. IF YOU ENCOUNTER SMOKE ON YOUR WAY TO AN EXIT, TURN AROUND AND USE ANOTHER EXIT. 5. DO NOT ATTEMPT TO USE ESCALATORS OR ELEVATORS DURING A FIRE. 6. Once outside and safe, proceed to a safe location. 7. Do not attempt to re-enter the facility until the “All-Clear” is given 8. Once the “All Clear” is received, follow the directions from Public Safety Personnel for re-entering the facility ADDITIONAL EMERGENCY CONTACT INFORMATION FOR BOSTON Boston Police – Emergency: 911 Boston Police – Non Emergency: 311 National Weather Service – Boston: www.weather.gov
Mass General Hospital
NEARBY PHARMACIES, URGENT CARE, & HOSPITALS CVS Pharmacy 423 West Broadway Boston Ma, 02210 CVS (24hr Pharmacy) 587 Boylston Street Boston, MA 02116 617-437-8414
CVS (24hr) BCEC
Mass General Hospital 55 Fruit Street Boston, MA 02114 617-726-2000
CVS
CLEANING General cleaning of the aisles and other public areas is the responsibility of Expo Management. Each exhibitor is responsible for the cleaning of their own stand. If you require cleaning services, please go to the ABM Cleaning Service Desk in Room 052.
ELECTRICITY Reminder to exhibitors using display tanks and refrigeration units: you need to make special arrangements for 24-hour electrical power for your booth. All other electrical service is shut down each evening after the close of the expo. To make arrangements on-site, go to the BCEC Service Desk in Room 052 or the Satellite Service Desk in the North lobby.
2020 ONSITE EXHIBITOR GUIDE 15
SERVICES AT THE VENUE CONFERENCE INFORMATION Attend some educational sessions! Upgrade your Exhibitor Badge for only $99 ($450 value) to include full access to all the conference sessions during the expo, and presentations after the event. Upgrading your pass is easy, contact Registration for assistance. The 2020 conference program will feature over 30 educational sessions, presented by top seafood industry experts. Attendees will take away informative, engaging and practical information covering the most important and timely issues relevant to today’s seafood business environment. View the full conference schedule online at: www.seafoodexpo.com/ north-america/conference-program
KEYNOTE
On Sunday, March 15, please join us for the Keynote Presentation. Chief Economist Dr. Lindsey Piegza will be back for another year to give an update on the pace of our economic recovery and what it means going forward for overall growth, interest rates and monetary policy. She will cover macro-economic trends in consumer spending and corporate investment, in addition to new Federal Reserve policy initiatives and the potential economic effects of these changes. She will also examine the changing global and political environment, and the outlook for potential recession. Participants will leave this session able to advise management teams on the possible effect of economic issues on their organizations. The keynote is free and open to all badge holders and will take place from 11:00am – 12:15pm in Room 153 A/B. This educational program is brought to you by:
Visiting Boston For information on city services such as ground transportation, restaurant, hotel and much more visit www.bostonusa.com/seafood
Greater Boston Convention and Visitors Bureau Visitor Services Desk
Stop by the GBCVB Visitors Services Desk located at the BCEC, Level 0 by registration, for all your Boston needs.
Our staff is eager to assist with… • Restaurant recommendations/reservations. • Information on attractions, tours and events • City information/directions • MBTA and transportation options
And are happy to provide… • Walking/Driving Maps • Official Visitors Guides
We’ll be there… • Sunday, March 15 9:00am – 5:30pm • Monday, March 16 9:00am – 5:30pm • Tuesday, March 17 9:00am – 3:30pm
PASSPORT TO SAVINGS! VIST: www.bostonusa.com/things-to-do/attraction-passes/bostonusa-passport-to-savings/ 16 2020 ONSITE EXHIBITOR GUIDE
SERVICES AT THE VENUE BARS AND RESTAURANTS FRIDAY, MARCH 15....................................................... HOURS....................................................................................LOCATION Outtakes (Portable Cart)..........................................9:00am – 3:00pm.......................................................Registration SATURDAY, MARCH 16.................................................. HOURS....................................................................................LOCATION Outtakes (Portable Cart)..........................................8:00am – 4:00pm.......................................................Registration SUNDAY, MARCH 17...................................................... HOURS....................................................................................LOCATION Hall C Food Court...................................................10:00am – 5:00pm....................................Expo Floor, Booth 3265 North West Landing (Portable Cart)..........................11:00am – 4:00pm......................................... NW Escalator Lobby Outtakes................................................................9:00am – 4:00pm...................................................... North Lobby Outtakes Express....................................................9:00am – 4:00pm...................................................... North Lobby Outtakes (Portable Cart)..........................................9:00am – 5:00pm.......................................................Registration Sam Adams Pub.....................................................11:00am – 4:00pm......................................................SW Level 1 Wicked Good Market (Food Court)............................11:00am – 4:00pm......................................................SW Level 1 MONDAY, MARCH 18..................................................... HOURS....................................................................................LOCATION Featured Product Showcase (Bar).............................10:00am – 4:30pm....................................Expo Floor, Booth 3533 Hall C Food Court...................................................10:00am – 5:00pm....................................Expo Floor, Booth 3265 Outtakes................................................................9:00am – 4:00pm...................................................... North Lobby Outtakes Express....................................................9:00am – 4:00pm...................................................... North Lobby Outtakes (Portable Cart)..........................................9:00am – 5:00pm.......................................................Registration North West Landing (Portable Cart)..........................11:00am – 4:00pm......................................... NW Escalator Lobby Sam Adams Pub.....................................................11:00am – 4:00pm......................................................SW Level 1 Wicked Good Market (Food Court)............................11:00am – 4:00pm......................................................SW Level 1 TUESDAY, MARCH 19.................................................... HOURS....................................................................................LOCATION Featured Product Showcase (Bar).............................10:00am – 3:00pm....................................Expo Floor, Booth 3533 Hall C Food Court...................................................10:00am – 3:00pm....................................Expo Floor, Booth 3265 Outtakes (Portable Cart)..........................................9:00am – 3:00pm.......................................................Registration Outtakes (Portable Cart)..........................................9:00am – 3:00pm...................................................... North Lobby Outtakes Express....................................................9:00am – 1:00pm...................................................... North Lobby North West Landing (Portable Cart)..........................11:00am – 2:00pm......................................... NW Escalator Lobby Sam Adams Pub.....................................................11:00am – 3:00pm......................................................SW Level 1 Wicked Good Market (Food Court)............................11:00am – 3:00pm......................................................SW Level 1
2020 ONSITE EXHIBITOR GUIDE 17
SERVICES AT THE VENUE PAGING IN THE EXHIBIT HALL We are unable to page anyone in the exhibit hall. Please provide your co-workers and family members with hotel information and phone, fax and/or page numbers where you may be reached while at the expo.
EXHIBITOR EVALUATION WE WANT TO HEAR FROM YOU Please evaluate how our expo performed to your company’s needs. You will receive your expo evaluation the week following the expo. Your cooperation in completing and returning this survey will help us to improve the expo and will serve as an information link between exhibitors and Expo Management.
BUSINESS CENTER LOCATED OFF THE NORTH LOBBY Hours of Operation: Thursday, March 14
9:00am – 5:00pm
Friday, March 15
9:00am – 5:00pm
Saturday, March 16
8:00am – 6:00pm
Sunday, March 17
8:00am – 6:00pm
Monday, March 18
8:00am – 6:00pm
Tuesday March 19
9:00am – 7:00pm
ONSITE PHONE DIRECTORY ABM Cleaning................................................... Cleaning............................................................................... 617.954.3440 Security............................................................ Emergency/First Aid/Theft.......................................................... 617.954.2222 Expo Management............................................. Expo Management, General Information.............. 617.954.3940 or 617.954.3941 Freeman........................................................... Carpeting, Graphics, Furniture, Labor, Transportation.......................... 617.954.2545 Freeman Satellite Desk North Lobby................... North Lobby........................................................................... 617.954.2546 J. Calpro........................................................... Rigging................................................................................ 617.954.2345 Levy Restaurants............................................... Catering, Food and Beverage...................................................... 617.954.2565 Lowe Refrigeration............................................. Refrigerated/Frozen Display Equipment.......................................... 678.684.8826 Mass AV........................................................... Audio Visual........................................................................... 617.954.3441 The Boston Convention and Exhibition Center...... Water, Drain Electricity, Internet.................................................. 617.954.2550 BECE Satellite Service Desk............................... North Lobby........................................................................... 617.954.2551 VISIT Boston..................................................... Public Transportation, Taxis, Restaurants........................................ 617.954.2567
18 2020 ONSITE EXHIBITOR GUIDE
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FOR NORTH AMERICA MARCH 14–16, 2021 | BOSTON, USA BOSTON CONVENTION & EXHIBITION CENTER
See You Next Year! MARCH 14–16, 2021 | BOSTON, USA BOSTON CONVENTION & EXHIBITION CENTER
ðBecome an Exhibitor in 2021! For more information about exhibiting, visit the Exhibit Sales Booth, call +1 207-842-5590 or email sales-na@seafoodexpo.com.
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