The Walkaround
A Tribute to Towers
While we celebrate the independence of our great nation on July 4, American Towman would also like to celebrate the hardworking, dedicated, and brave individuals that make up our great industry.
Dennie Ortiz PublisherThis is a theme that we at American Towman practice 24/7/365, through the pages of the magazine, through the events and shows we produce, and to the sharing of daily news online at TowIndustryWeek.com.
In this issue we start off with a report from Brian Riker on the recent Slow Down Move Over Conference held by the Eastern Transportation Coalition. While reminding us of the grim statistics of responder’s roadway fatalities, and its causes, Brian also reiterates the need to always be mindful of your own safety, as he succinctly states, “take your own safety seriously!” He points out that distracted drivers are a main cause of injuries and deaths to those working the roadway.
For your protection, our Safety Editor, John Borowski, details specific traffic-control tools for you to consider to keep you as safe as possible on the job.
Our cover feature highlights a heavy-duty rotator extrication class for first responders, directed by Beard’s Towing and WreckMaster. There were valuable safety tips for all involved, with hands-on demonstrations of the capabilities of towmen and their wreckers.
You’ve all heard about synthetic rope, but what do you know about synthetic chain? Test your knowledge with Terry Abejuela’s evaluation of this innovative product and how its newer technology has some distinct advantages in certain applications.
For those towing history enthusiasts that appreciate a one-of-a-kind rig, be sure to check out a truly unique piece of equipment featured in this month’s Classic Wrecker department.
If you’re considering a trailer purchase, be sure to turn to page 70 as we explore the various types of trailers and the benefits they offer to tow owners looking to expand their business.
Speaking of expanding your business, many tow companies are family-run, so we have some practical advice from Michelle Sukow, an experienced tow company owner, on Parenting in a Towing Family.
Last, but certainly not least we have a guest writer, longtime tow operator Pete Goydich from Charlotte, North Carolina who shares his first tow-show experience from this year’s American Towman ShowPlace-Las Vegas. Pete provides a firsthand account of the events and education that he says brought him practical insights and appreciation of the job he’s been doing for over 30 years.
If you’ve never been to a tow show, then you need to consider visiting with us in Baltimore at the world’s largest towing exposition. Thumb through to page 35 to view all there is to do and enjoy at the American Towman Expo taking place November 15-18, 2023. This year in Baltimore we will be honoring the braveness of towers with a special recognition.
Thank you for the job that you do in keeping the roadways of the world moving, and as always, stay safe out there!
Heat’s On!
An oppressive heat wave settled over a wide swath of the U.S. South in mid-June. If this trend continues throughout the Summer, check out a few tech tips courtesy of the electrical engineers at Odyssey Batteries to keep your tow trucks on the road.
Steve Temple EditorThe service life of batteries is reduced some 50% for temps 95 degrees or higher. Extreme heat will accelerate electrochemical reactions and increase the risk of galvanic corrosion and sulfation, and the rate of self-discharge
and evaporation of the electrolyte. Also, hot weather will add to battery drain from heavier loads, such as winches, communications systems and especially air conditioning.
To minimize these problems, batteries should always be fully charged, perhaps using a trickle charger. Also, be sure to add electrolyte, and do a routine cleaning and inspection of the battery case, terminals, connectors and cables. Be cool and stay hydrated!
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DeSantis Signs Bill to Expand Florida’s Move Over Law
Florida has expanded its Move Over law to include all broken- down vehicles, not just those stopped for law enforcement and emergency responders. The new law, HB 425, was signed by Governor Ron DeSantis after it was passed by Florida’s legislature in April, and is effective beginning January 1, 2024.
The bill adds three additional scenarios to Florida’s current law, where motorists will be required to move over if: 1.) There is a disabled motor vehicle that is stopped and displaying warning lights or hazard lights. 2.) If a vehicle is stopped and is using emergency flares or posting emergency signage. 3.) When a vehicle has stopped and one or more people are visibly present.
“AAA began advocating for a stronger law late last year with our ‘Move Over for Me’ campaign,” said Mark Jenkins, public relations manager for AAA. “We are extremely grateful that Florida lawmakers took this necessary action to enhance protection for all motorists, in addition to the first responders who come to their aid.”
Source: tallahassee.com
Tow Rates Rising in Superior, Wisconsin
In Superior, Wisconsin, towing fees, which have not increased since 2012, will rise after their city council voted in favor of a new ordinance. The tow fee for a vehicle weighing up to 8,000 lbs. will increase to $127, while those of more than 8000 lbs. will increase to $137. Storage fees, which were last raised in 2016, will be set at $32.50 per day.
City towing company operators approached the committee in February, seeking a 50% increase in tow fees due to the rising cost of equipment, fuel, wages and inflation. In April, the committee approved raising the fee 30% over the city’s previous fees.
Source: superiortelegram.com
Tow Company Waives Fees in Goodwill Gesture
A tow company has decided to return two black Dodge Chargers and waive all fees after removing them from a parking lot at a condo complex in Plantation, Florida. All County Towing was called by the Homeowner’s Association president, Susan Seman of the Plantation Racquet Club, to tow cars that had been occupying a guest parking space for more than a month, which is against the rules.
The cars belonged to a man who had died of a sudden heart attack, and his wife, Dori Cousley, was shocked by the HOA’s insensitive actions, as she was undergoing funeral preparations.
“I was planning a funeral, planning a viewing, getting my sister-in-law here from Jamaica,” she said. “The other sister lives out of South Florida....There was no need for this, none whatsoever. Imagine you wake up on the morning of your husband’s funeral and the cars
are gone.”
After telling her story to a Local 10 News reporter, who proceeded to contact All County Towing about the situation, tow owner Chris Casale offered to waive all fees and is even helping Cousley sell the cars so she can use the money for expenses.
Source: local10.com
Augusta, S.C. Initiates New Tow Ordinance
The Department of Public Safety in North Augusta, South Carolina is working on a new tow ordinance which will allow for more tow companies to be on the rotation, maintain its weekly rotation schedule for towing companies, and revise their towing rates. The ordinance also establishes a more objective procurement process for contracting tow companies by removing caps on the rotation list.
“The one big thing for us is transparency. The way we’ve done things in the past kind of cast a shadow on Public Safety,” admitted John Thomas,North Augusta’s Public Safety Chief. “I don’t want it to be a biased type of thing. We [as Public Safety] need to be out of this thing completely. This policy allows us to do that.”
Though the ordinance came to the Council recommending a switch to a call-by-call model whereby a different wrecker company is called for each tow on a rotating basis, business owners had asked that the city’s traditional—and
unusual— weekly rotation stay, saying this allows for better scheduling during weeks they know their company is oncall for the city.
“When I’m on call for North Augusta, I bring in extra help and I prepare for that week, and I handle it,” explained Brett Savage, owner-operator at Stateline Wrecker.
In addition, the ordinance will update the city’s towing rates from $125 or $175 (depending on time of day), to one that starts at $242 for a typical collision, and increases to just under $500 for a heavy-duty tow.
Source: postandcourier.com
PA Senator Highlights Safety Laws
Anti-Regulation Bill Passes in Texas
The Texas Regulatory Consistency Act (HB 2127) (“TRCA”) has passed the House and most recently the Senate, and is now heading towards Governor Abbott’s desk for the last remaining step to passing. Abbott is expected to sign it, as he supports the Bill, along with Business Lobbying Groups.
This controversial bill, passed along partisan lines, with Republicans in support and Democrats against, overhauls city and county regulation of licensed occupations in Texas. If signed by Gov. Abbott, it will go into effect on September 1, 2023.
According to the Southwest Tow Operators, “The TRCA allows a person licensed under the Texas Occupations Code (such as a towing company or a vehicle storage facility) to sue certain governmental actors (such as counties, municipalities, and county or municipal
officials) for passing or maintaining an ordinance, order, or rule that results in an injury in fact to the licensed person.”
They further assert that, “The bill’s purpose is to provide statewide consistency by returning sovereign regulatory powers to the state where those powers belong in accordance with the Texas Constitution. The bill says unless the state specifically delegated power to a city or county to regulate an industry, any ordinance, order, or rule regulating the licensee’s conduct is void and of no effect. If the city or county persists in enforcing the offending regulation, the licensee can sue the city or county to have the ordinance declared void. The affected licensee can also recover its attorney’s fees and costs in the suit.”
Source: Facebook, Southwest Tow Operators
Tow Truck Bribery Scheme Lands Officer in Prison
Michael Perri, a former Queens police officer who owned a tow truck and automobile business, was sentenced to 33 months in prison. He was found guilty of conspiring with two other police officers, James Davneiro and Giancarlo Osma, to steer work to his repair shop.
Under this illicit arrangement, Davneiro and Osma were instructed to redirect damaged vehicles from car accidents to Perri’s establishment, disregarding the established procedures within the NYPD that ensured fair treatment for all towing and automobile businesses within the assigned area. The standard procedure, known as the Directed Accident Response Program (DARP), utilizes a computer system to randomly assign an appropriate towing company to the accident scene.
By sidestepping the DARP system, Davneiro and Osma enabled Perri’s business to receive preferential treatment.
Perri compensated the two officers with over $50,000 in bribes for their assistance in directing all accident-related business to his establishment. In November 2022, Perri pleaded guilty to charges of conspiring to use interstate facilities to commit bribery. Apart from the $158,000 he has already forfeited to the government, Perri has been ordered to pay an additional fine of $25,000. Davneiro and Osma have agreed to forfeit $25,000 $26,011, respectively.
Source: longisland.com
Senator Doug Mastriano (R), who spearheaded legislation in support of Pennsylvania’s Blue Lights Law, held an event in front of the Pennsylvania Capitol to highlight the new law and bring awareness to PA’s Slow Down Move Over Laws. He also spoke of introducing new SDMO signage on highways that would show the faces and give tribute to fallen towers. During his speech, Mastriano was dressed in a yellow safety vest and surrounded by tow trucks with blue flashing lights alongside other representatives of the industry.
“Enabling tow truck drivers to use blue lights will protect roadside assistance workers as they help stranded drivers,” Mastriano emphasized. “We want our tow truck drivers to make it home to their families at the end of the day.”
Mastriano cited studies conducted by the Texas Department of Transportation and University of Michigan which claimed drivers routinely ignored yellow or orange lights. Recent studies show that blue lights elicit a better response from drivers, are more visible in hazardous conditions, and give distracted drivers more time to see and react when approaching a potential accident.
Source: gettysburgtimes.com
Birmingham Tackles Predatory Towing
Birmingham, Alabama plans on implementing a new towing ordinance that is currently being drafted to address the public outcry over the challenges of finding parking in downtown Birmingham and aggressive towing practices. City leaders, with the support of the Mayor, say they are aware of the problem and are working to eliminate the issue. The Birmingham parking authority is also developing a plan for better parking, stressing they are still gathering feedback and thoughts.
Source: wbrc.com
road Tools
Sturdy Toolz for Towing
When you need to get casualty vehicles moved from off-road with more force and pulling power, consider using the Xtreme kinetic energy recovery rope from TowToolz. Once the soft shackle is hooked up, just yank hard to get the vehicle out of mud, sand or snow. The 1/2-inch diameter X 12-inch Spectra Fiber Soft Shackle is lightweight for easier handling and maneuverability yet boasts an MTS (Minimum Tensile Strength) of 46,900 pounds. Even higher ratings are available with thicker synthetic rope sizes. Honeywell says its Spectra Fiber is 15 times stronger than steel, and more durable than polyester. This product also floats on water, and resists chemicals and abrasion.
TowToolz.com
Plug ’n Play Electric Genset
Viatec’s latest product, the SmartPX, is a a plug-in, all-electric alternative to gasoline or diesel generators. This unit is a true electric genset that, unlike an inverter, uses a rotary generator to produce pure sinewave 120VAC/ 240VAC power to run demanding equipment, creating a safe and quiet worksite for operators. It also helps companies meet ESG (Environmental, Social, and Governance) goals while outperforming its combustion counterparts with the simplicity of an electric powertrain. The SmartPX was piloted on step-vans for the utility company Duke Energy, which collaborated with Viatec to develop its “Smart” family of products to meet fleet-level emissions goals.
viatec.us
The Real Deal
RealWheels Corporation (RWC) produces the only American-made, heavy-gauge 19.5” axle covers. They are built to last with the highest-quality 304L stainless steel and will not crack or flake, like some plastic covers. These new smaller axle covers are specifically designed to fit Ford F-450 and F-550, and Dodge 4500 and 5500 trucks, with either aluminum or steel wheels. These covers create a clean, classic appearance with long-lasting stainless steel durability, and in most cases cost even less than plastic covers. Installation is easy with no tools required, as shown in RWC’s online video. Also available from RWC is a full line of American-made wheel simulators and axle covers from 16” to 24.5” sizes, for every truck make and model. In addition, the company’s line of accessories includes billet pedals, shifter accessories, grille covers, fenderettes, as well as many safety accessories. If you need something completely custom, our I.D.E.A. division (Innovative Design & Engineering Applications) is the branch of RWC that assists with various levels of design, engineering and fabrication, all to make your truck look and perform better!
realwheels.com/md-trimkits
Editor’s note: this item corrects a typo in our June 2023 issue, which indicated RWC 305L instead of RWC 304L.
Stay Alert!
Alertoll System
Need to check on the status of your Landoll Trailer? You can now do it from the convenience of your tow truck cab or company office with Landoll’s new Alertoll system. It collects data from trailer components and sensors to “alert” drivers of trailer health and operating conditions. Drivers and technicians can easily access their trailer systems through the user-friendly app or web portal. With a phone, computer, or other smart
device, tow operators can monitor the health status of a Landoll Alertoll Trailer anytime, anywhere.
Up-to-the-minute driver alerts on wheel-end health data optimize trailer performance. The Alertoll notification system reduces roadside events and CSA violations with timely alerts for drivers and maintenance technicians on issues ranging from light-out detection to GPS location.
Trailer reports and fleet sensor data are consolidated in one convenient space on the Alertoll app or web browser. The result is improved safety and security, and cost savings as well. With the Altertoll system by Landoll, drivers can get better results for every operation! This practical new feature will be installed at the Landoll factory as an optional OE component on new trailers starting in late 2023.
Dangers of Distracted Drivers
Slow Down Move Over Efforts Need Even More Attention
By Brian J. RikerIt is no secret that our roadways are a dangerous place to be while driving, let alone when you must exit the relative safety of your tow vehicle and work alongside the roadway. These dangers manifest themselves annually in countless near-misses and thousands of senseless, tragic and avoidable deaths.
Roadway deaths and injuries resulting from struck-by incidents are not just issues for the towing and emergency-responder community. Many regular motorists are also struck and injured or killed while stopped along the roadway for a variety of reasons, including attending to their own disabled vehicle. Some reports put this number well into the thousands, however, as with responder incidents, accurate numbers are unknown or difficult to obtain.
CONFERENCE TAKEAWAYS
During one of the breaks between sessions at the recent Move Over/Distracted Driving Conference: A Unified Approach to Driving Change on the Roadway, presented by the Eastern Transportation Coalition, one point shared was the level of arrogance shown by many motorists. What struck us was how few drivers on the road today have had any formal driver’s education, and how many view operating a vehicle as secondary to other tasks (e.g., texting or
cell phone conversations). This discussion reminded me of many close calls, that could have ended in tragedy had I not been paying attention.
Driver inattention is the root cause of most struckby incidents and indicates a general disregard for anyone’s personal safety by the motoring public. It’s likely brought on by a false sense of security or overconfidence in one’s own abilities as a driver, combined with a lack of understanding of the actual risks presented by distracted, drugged, drunk, drowsy or any of the other forms of “D driving” that are prevalent today.
OMINOUS STATS
During a recent road trip, I counted more than a dozen times that motorists failed to slow down or move over when they could have, and this count included one tow truck and two vehicles displaying volunteer fire fighter identification. After this road trip, I pondered about the current state of driver education and behaviors not only from the general population but those of “professionals,”—or at least alleged professionals.
From the vantage point of the large commercial vehicle that I was driving, I could see into most of the other vehicles on the road. This perspective allowed me to see hundreds of people doing a variety
As it turns out it isn’t the safety message itself, but rather how the message is delivered that’s broken.Brian J. Riker is a third-generation towman with over 30 years of experience “in the ditch.” He serves as the Business Editor for Tow Industry Week, is a regular contributor to American Tomwan Magazine, owner of Fleet Compliance Solutions, and the Executive Director of the Pennsylvania Towing Association. He can be reached at brian.riker@fleetcompliancesolutions.net
Driver inattention is the root cause of most struck-by incidents, so displaying a bright, clear directional message, such as on this SafeAll Traffic Commander, could reduce roadside hazards.
of tasks other than driving, including one vehicle with a man typing on a laptop computer while passing me at 70+ mph. He wasn’t a police officer or other official (not that being a governmental official makes it any less dangerous; only makes it legal) but rather, he was a business rep for a nationally branded company vehicle.
Even top professional drivers, meaning commercial driver license (CDL) holders operating large commercial vehicles, were not focused on driving. Mere minutes apart, I had two tractor trailer drivers cross into my lane as I was overtaking them on the left, and both
times they had a cell phone in their hands. Operating a handheld device is nationally prohibited by Federal regulation, and a conviction under this Federal Code can result in a fine as high as $2,750 to the driver, and $11,000 to the trucking company!
LEGISLATING MORALITY?
These incidents are all proof that stiffer penalties for violations does nothing to deter most people. For CDL holders, this is a serious traffic offense that can lead to a suspension of your CDL and is an offense that results in termination of employment at most trucking
companies. Penalties don’t get much higher than one that will take away your livelihood, yet I spotted no less than two dozen truckers during my trip texting while driving. Clearly laws and regulations alone will not protect us!
We all want to go home at the end of the day and are aware of the dangers faced daily in our chosen profession. These are indisputable facts. So why is it that I see questionable, even deadly behaviors daily? So, what can we do to protect ourselves? Besides remaining alert and assuming that the other motorists do not see us.
Safety Takeaways From The SDMO Conference
• Open a dialogue between roadway users, transportation agencies and funding sources for support
• Brainstorm about educational ideas
• Initial discussions about revising standard operating procedures of the responders that service on-highway events
PRACTICING PREVENTION
The three-day conference mentioned above was designed to educate public officials about the ever-increasing dangers that roadside workers, including towers, face daily. The goal of this event was to open a dialogue designed to find solutions to this problem. Unfortunately, until we as an industry really begin to take our own safety seriously, we will never be given much respect or taken
• Bolster the cooperation across different disciplines (fire, law, tow, DOT)
• Draw more attention to the dangers of working roadside with safety perspectives taken back to each attendee’s agency, team and family
seriously when we ask for help protecting ourselves.
The change must begin from within. At this meeting, several survivor stories were told, all with two things in common. First, no one set out that day to kill someone or to be killed, and second, there were complacency issues and personal choices that directly lead to their injury or death.
These points are not meant as a criticism of any of those injured
or killed, but rather as a strong reminder that becoming indifferent and even comfortable about various risks and dangers can be deadly. A few of the victims admitted to making mistakes that contributed to their injury, as did several of the drivers that were the perpetrators of these injuries and deaths.
CONTRIBUTING FACTORS
So why do we still see events like this daily? Safety has been discussed at length, but the message is still not getting through. As it turns out it isn’t the safety message itself, but rather how the message is delivered that’s broken. Anyone that has done something the same way without consequences their entire life is reluctant to change. No one wants to
be nagged about anything and let’s face it, many of our safety talks come off as nagging.
The same can be said about the current messaging towards distracted driving. We know it is risky, yet we still do it because we usually get away with it and don’t suffer any consequences.
Another human tendency that contributes to this problem is that danger is exciting. This is why so many people love roller coasters, racing of all sorts, or any number of other thrills. Controlled danger can be a great form of recreation; however, our public roadway is not a controlled environment so anything that increases danger is also very hazardous.
EARLY EDUCATION EFFORTS
Until we focus our energy on education and cultural shift, “D-driving” will continue to be a plague on the highway. Cindy Iodice, Founder of Flagman, Inc., asked us to “think about previous safety campaigns like Click It or Ticket, where the educational efforts began with grade-school aged children,” she stated. “These efforts resulted in a cultural shift, a different state of mind surrounding acceptable behavior in a vehicle.” While this program alone did not fix everything, it was a monumental step in the right direction.
In addition, everyone needs to make a conscience effort to promote better driving behaviors. In simple terms, don’t drive distracted or when tired, stop having meetings or phone calls while driving, and practice SDMO and other safe driving behaviors.
We can no longer afford to pretend that we are excellent drivers and still allow multitasking. The human mind is not wired to multitask. People
are serial processors, meaning we need to jump from task to task rapidly instead of devoting resources to managing more than
one task at the same time. While it may seem like you are multitasking, your responses are more likely the result of muscle memory
and internal automation—not a conscious decision that is safe.
SETTING THE EXAMPLE
Modeling safe, professional, and courteous driving behaviors is always critical, and not just when you are in your tow truck. Your children, spouse and other motorists are watching and learning. How often do you see everyone begin to move over after one vehicle takes the initiative to do so? This behavior is how humans work; they model the behaviors demonstrated around them. This fact holds true especially for children. How often have you
noticed a child imitating their mom, dad or another favorite family member? We may laugh, especially when they imitate questionable behavior, however this clearly demonstrates that the old adage, “more is caught than taught” is true! This applies to our fellow adults as well. Your team, family and friends will imitate what they see, especially when you are in a leadership role, so always be aware of the message you are sending.
Along these same lines, it is also time to retire the “safety cop” approach to our safety. This is where a fundamental shift in culture is needed, as noted by John Drebinger, author of Would You Watch Out for My Safety?
“When people want to do something, they’ll do it whether somebody’s watching or not,” he observed. “If people are doing it because it’s a regulation or a rule, they’ll do it when they’re being watched, or they think someone will know. That whole mentality is about catching people, and it’s not economically feasible to have enough people going around catching others doing unsafe things.”
DO THE RIGHT THING
When we no longer do something because it is a rule, but actually do the right thing even when no one is watching, we have truly achieved a shift in mindset. Why we do something is the key component to an effective safety program, as humans need to know the reasons that they should do something.
Now, all of this is not to say that physical safety precautions are not
needed. Exactly the opposite! The roadways are only becoming more dangerous each day, and until we can achieve the utopia of a cultural shift, towers (and everyone else) it is our duty to take every precaution possible to protect ourselves, our customers and the general public.
FRIENDLY REMINDERS
When working outside of our vehicle we need to always have an eye on traffic and be ready to take cover instantly. Never turn your back on traffic, always have an escape plan and think about it often so it becomes second nature, instinctual even. Colored lights, signs and even physical barriers are not always enough to provide protection, but the more means of protection you deploy the more likely you are to come home safe.
On the subject of physical barriers, there have been several recent discussions about the benefits of the towing industry using barrier trucks, also known as blockers or crash attenuators. While not every state allows for towers to set up TTC (Temporary Traffic Control) measures, if your state does allow them, it’s a smart move to investigate how to implement this technology. It could be a lifesaver.
On the other hand, a tow truck or carrier is not a safe or effective crash attenuator and should not be used as such. While the sentiment of “blocking for your brother” is commendable, it is a dangerous practice that exposes you, and your company owner, to serious legal liability in the event of a crash. Also, it could result in serious injury to other motorists and likely is not lawful in your state. For the safety of all involved, only approved trafficcontrol measures and appropriate physical barriers should be used. All told, be the example you wish for others to follow.
Synthetic Chain
Is it the Real Deal for the Towing Industry?
By Terry AbejuelaSteel chain has been the standard in the towing and recovery industry since the beginning. Some might say, “If it’s not broken don’t fix it.” On the other hand, others prefer to ask, “Is there a better way?”
When it comes to new technology, there’s value to improving the equipment that we use to be more effective, efficient, and safer to use. Synthetic chain for lashing has only been on the market for about eight years now and is currently in limited use in the towing and recovery industry. Let’s take a closer look at synthetic chain and its potential for use in the towing and recovery industry.
Synthetic chain first came to my attention in 2015, while attending the American Towman Exposition in Baltimore. After presenting a seminar on synthetic ropes (a slightly different type of product), I was approached by a woman who asked me if I had heard of synthetic chain. She showed me a sample and it looked very intriguing, so I did some research on the chain and talked to fellow tow operators to get their opinions. Now, eight years later there are several towers who carry synthetic chain on their trucks, and towing equipment distributors that offer it for sale.
FIBER CONTENT
What is synthetic chain? Synthetic chain is composed of links made of layers of webbing made from Dyneema fiber. This material is a lightweight, super-strong molecular polyethylene (UHMwPE) that is resistant to abrasion, cuts and UV rays, and also waterproof. Each link is constructed with a mobius twist to increase strength and is stitched on both sides of the link.
There are some great advantages to synthetic chain over steel chain.
AVOIDS HAZARDS
Synthetic chain is very useful in situations where steel chain can be hazardous. If there is live electrical at the scene, or you are dealing with a hybrid or full electric vehicles, synthetic chain does not conduct electricity. If there is a risk of fire, such as leaking fuel, synthetic chain will not cause any sparks.
Lifting chain must be used for overhead lifting and lashing chain for load securement. Synthetic lashing chain has a 2 to 1 design factor, and lifting chain has a 4 to 1 design factor. Synthetic lashing is not intended to be used for pulling, lifting or load handling. Either chain must have a manufacturers ID rating tag. You can always divide the MBL (Minimum Breaking Load) of the lashing chain
by 4 and use a WLL (Working Load Limit) that is a 4 to 1 design factor and is consistent with lifting chains. Just like steel chain, synthetic chain can be used in a vertical, choker or basket hitch. The WLL is provided in a vertical hitch. Choker hitches will reduce the WLL by at least
an abrasive or sharp material, sleeve protection must be used.
20 percent with a minimum choke angle of 120 degrees. A basket hitch will provide up to 200 percent of the vertical hitch WLL depending on the loadto-sling angle.
HOOKING UP
One difference between steel chain and synthetic chain is the ability to utilize two different types of choker hitches with synthetic chain. One way is to use what is referred to as a “traditional or sliding choker hitch” or an “anchored basket hitch.” When the hook is attached around the link and is able to slide, it is a traditional or sliding choker
These are the only two sizes used in the towing and recovery industry. The light blue one has a MBF of 10 metric tons or 22,460 lbs. For lashing it has a design factor of 2 to 1, so it would have a WLL of 5 metric tons or 10,000 lbs. Synthetic chain is also made and sold with a MBF of 72 metric tons, or 158,000 lbs.
hitch. When the hook is attached to a link it is an anchored basket hitch. Unloaded links should not be placed between the loaded link and body of the hook. While synthetic chain must be used straight to obtain the WLL, a maximum twist of ½ turn per yard is acceptable.
Steel chain can elongate close to 20 percent at the MBL, but synthetic chain has a linear elongation of less than five percent at MBL.
CAUTIONS ON USAGE
Synthetic chain should be visually inspected after each use and a more detailed link-by-link inspection conducted at least once per month. Synthetic chain must be removed from service for any of the following conditions:
-Exposure to temperatures of 230 degrees Fahrenheit (110
Celsius) or more
-Any degree of torn, damaged or missing stitching
-If one or more layers of the link leg are cut, abraded or torn
-A visible cut or abrasion of more than 1mm on the side of the link leg
-The ID Rating tag is damaged, missing or illegible
ANY DOWNSIDES?
The disadvantages of synthetic chain versus steel chain are cutting, abrasion and the need for additional hardware. Some hooks may not work well with synthetic chain due to the bunching of the chain link in the bow of the hook. There are attachment links and hooks that are specifically designed for use with synthetic chain. Lastly, at this point in time synthetic chain is more expensive than steel chain.
Although synthetic chain
probably won’t replace steel chain in the towing and recovery industry in the near future, tow operators can no doubt see the many benefits of having this new type of equipment in their wreckers’ toolboxes.
Line Dancing
Avoid Highway Hazards with Traffic Control Measures
By John BorowskiAlthough today’s vehicles are much more complicated, they also perform much better than vehicles from decades ago. Understanding that, it is much easier for the multitasking motor vehicle operator to get distracted and possibly cause an accident.
On a positive note, many states are working to prevent distracted driving, and most have enacted laws to address this specific problem. These include banning texting while driving, implementing handsfree laws, and limiting the number of young passengers who can ride with teen drivers.
While the effectiveness of cell phone and texting laws requires further study, high-visibility enforcement (HVE) efforts for distracted driving laws can be effective in reducing cell phone use while driving. These projects increase police enforcement of distracted driving laws as
well as awareness of distracted driving using radio advertisements, news stories, and similar media.
WHAT TOWMEN CAN DO
Understanding these hazards is just the first step to protecting yourself while working roadside. Since distracted drivers are continuing with their bad habits, towers need to plan accordingly. Here are some traffic-control safety items to prevent collisions that can and will inevitably save lives:
• Scorpion Attenuator
A truck-mounted attenuator is a kinetic absorption device that absorbs impact when hit. In simple terms, it’s a crash cushion that is mounted to the rear of a designated safety truck.
• HAAS Alert
HAAS Alert's digital alerting solution
Safety Cloud is a breakthrough evolution in emergency alerting, bringing critical real-time connectivity to roads and transforming emergency alerting for a new century.
• NiteBeams
By placing a NiteBeams Cone Commander on top of a traffic cone, with 360 degrees of LEDs, it
illuminates that cone for a mile in every direction.
• Arrows
Traffic Arrow boards are highly visible and reliable from distances of a mile or more. Bright LED arrow lights direct traffic by flashing an arrow pattern on a large blackboard. Warning messages such as “Move Over” are also displayed.
ADVANCE PLANNING
Your conduct plays an enormous role in getting back home safely. The entire process of arriving on the scene should be a planned performance of smooth entry and efficient exiting. It needs to be handled as quickly as possible in order to return to the safety of your cab, followed by a safe and proper departure.
While on scene, the tow operator should never lose sight of moving traffic, otherwise known as upstream traffic. You should continually be considering an escape route in the event it becomes necessary. Other people present should be directed either out of the roadway, into your cab, or otherwise staying together upstream of the disabled vehicle.
People traveling past any scene have a natural tendency to rubberneck to see what is happening, and this can cause them to drift toward you. Avoiding longer observation times by distracted motorists will help you evade straying vehicles, and also a potential multivehicle crash that sends several sliding vehicles into you. This as a result of motorists braking while looking at roadside scenes, and vehicles behind them also viewing the same scene and failing to brake, causing a domino effect of cars slamming into one another.
KEY FINDINGS
According to the AAA, despite all 50 states having “Move Over Laws” on the books, traffic incident management (TIM) responders are still being regularly injured on the nation’s roadways. To help protect responders, the AAA Foundation for Traffic Safety ◀
recently published a project titled “Protecting Roadside Workers: Field Evaluation of Flares, Cones & Tow Truck Light Patterns” which evaluated the effectiveness of various countermeasures in protecting roadside workers. The key findings are outlined below.
The Evaluation of Flares and Cones in Combination with Two Different Light Patterns
• Neither flares nor cones produced a significant change in the occupancy of Lane 1 during the daytime
• Flares being added to the truck
displaying the Daytime light pattern at night, significantly decreased the occupancy of Lane 1. The addition of cones produced only a very small additional reduction that did not reach statistical significance
• When paired with the nighttime light pattern at night, both flares and cones yielded a large and statistically reliable shift out of Lane 1.
• When flares or cones were added to the Daytime Light Pattern at night, both were associated with significant increases in Lane 1 speed and
decreases in the lateral distance.
• In contrast, when added to the Nighttime light pattern, both cones and flares showed decreases in Lane 1 speed, although only the latter reached statistical reliability. Flares also resulted in a larger lateral distance of passing vehicles while cones yielded a small decrease in that measure, although neither of the changes reached statistical reliability.
THE TAKEAWAYS
While more research needs to be done, the initial findings seem to
highlight the importance of using lighting patterns that automatically adjust the light intensity and flash rates appropriate to the ambient situation, particularly at night. For example, using bright, intense, random flashes during the day, and much slower, synchronized, lower-intensity, and flash rates at night, both yield positive results. Used in conjunction with Nighttime
lighting at night, flares also appear particularly promising for slowing down and shifting motorists out of Lane 1.
Many of the bad motorists have continued their unsafe practices since law enforcement has reduced citing drivers with infractions since the Pandemic. Officers were urged
by their departments to minimize exposure to motorists and overlooked minor infractions allowing operators to persist in their distracted driving habits. Defensive driving courses can protect you from those errant operators, and they might help to overcome this serious issue.
King Kong Lives On
The Making of a Legend
By George L. NittiWho was the greatest Kong of all?
That’s debatable, for so many stories of King Kong abound, but in the towing industry, one Kong stands out as a true piece of Texas history: a 50-ton, heavy-duty wrecker that was a renowned fixture in San Antonio from the early 1980s through the ’90s. It was eventually sold to D&G Wrecker of Gonzalez, Texas, where it has resided for more than 20 years, continuing to work and
serve the industry.
Originally ordered by City Towing Associates, Inc. with an ’81 Freightliner and Hubbard body, it was owned by Louis and Franklin Keilman, whose company had an exclusive towing contract with the city. As one of the largest heavy-duty wreckers in the state, it was rightly dubbed “King Kong.”
In addition to the distinguishable Hubbard three-stage boom, there were a number of other custom features. These included wire-spoke wheel inserts, a chrome truck tow bar for hookup, front stabilizer legs, and a chrome one-piece solid stabilizer across the bottom rear of the tow truck for lifting and anchoring. In addition, the wrecker had an H-beam support structure on the rear of the main boom, and a 25,000-pound deck winch.
Commenting on this setup, Bobby Tuttle, a 30-year veteran in the towing industry who worked as an operator at City Towing from 1977 to 1990, explained that, “The H-beam
support structure made this tow truck a beast for winching sideways off the rear of the tow truck. Most modern tow trucks use independent rear stabilizer legs. This was very unique. I believe Hubbard was the first or only manufacturer doing this at that time.”
To amplify Kong’s brand, handpainted graphics were applied that included a mural of King Kong in front of the San Antonio skyline, and stitched embroidery on the front grille with the initials KK alongside a cartoonish black graphic of Kong. The name “King Kong” was emblazoned on the unit’s front side. The wrecker certainly lived up to this
bold presentation.
Tuttle recounted one story where King Kong singlehandedly picked up a piece of marble weighing 55,000 pounds. “It had rolled off a flatbed on its way to Mexico and needed the services of King Kong to get it back on track,” he recalled. “The rock was no match for the 50-ton Hubbard Recovery Vehicle.”
Tuttle, who now works as a Complete Incident Response Manager (CIRT) in San Antonio, added, “Kong had such a big impact on incident management in San Antonio that it’s not an exaggeration to call this tow truck legendary. Even today, when San Antonio
Police Dept. officers request a HD tow truck some of them advise their dispatcher to send ‘a King Kong’ wrecker. Even the newer/younger officers use the name.”
After the truck was in service for about a decade at City Towing Associates, the company hired Don Walters, owner of DeWalt Manufacturing, to add a wheel lift and to do some refurbishing.
“They asked me to tear it down, put seals on the boom, add my wheel lift and rehose it,” Walters said.
That big monkey was looking at her with his ferocious teeth and eyes and she jumped in her seat.
“The Old Hubbard was tough. Kind of simple looking. It didn’t have the appeal to the eye, but that boom is unheard of, going from 16 to 18.5 and dropping down to 14 ½ and 12 feet.”
How did the wrecker end up at D&G? Around 1999, owner Glenn Glass was searching for a heavy with an under-reach and discovered that Kong had been bought by someone else and was sitting in a barn in Pleasanton, Texas.
“I made a deal to purchase it,” Glass said. “We agreed it would be stripped down and painted and then I would pick it up.”
Under D&G, Kong ran for another 12 or so years in its original form, but after a couple of accidents, Glenn and his wife Linda decided that they needed to make some major changes to it.
“You might say we had a love/hate relationship with it,” admits Glass. “It near killed me once when I was coming home. It blew a tire and mowed down some trees. When we wrecked it, my wife said, ‘Pull the bed. Get another chassis.’ So, I got a newer Peterbuilt, a ’95 389, and shipped out the bed for refabrication.”
Enter Don Walters once again, who was well reputed for his refab work on heavy duty wreckers, having worked on over 400 that were scattered across the country.
“Glenn called me and said, ‘I’ve got King Kong. I want to redo it. Top to bottom,’” Walters recounted.
“I shipped him the bed and we brought the Peterbuilt up,” Glass recalled. “When he got it, he took the box off. Then he rebuilt the original boom and the underreach and mounted it on the Peterbuilt, adding three new 50,000 pound planetary winches, and replacing the 30,000 pound worm gears.”
They also stretched the truck to a long wheelbase and made the Hubbard heavier and bigger so that it could withstand those winches and brought it back as
close to original as possible.
“It’s a beast!” Walters notes. “It can do what any of these new ones can do.”
But the job wasn’t complete until Glass could figure out a new graphic for King Kong. “We were considering getting a paint job on it, but they wanted 50 grand.‘No way.’” he retorted, “That’s when we found Digital Designs.”
Although Digital originally presented him with cartoon characters of Kong, Glass held fast on finding a bigger, meaner gorilla, and settled on a wrap of an image from the movie Jurassic Park.
“I remember when we had just gotten it put on the truck,” he laughed. “I turned out of the parking lot there was an old lady beside me in her car. That big monkey was looking at her
with his ferocious teeth and eyes and she jumped in her seat.”
Today, Kong is still going strong, used regularly once a day, or at least every other day.
“The guys that built the truck back in the day really knew their stuff,” Glass points out. “It’s a helluva truck. Somebody could offer me a free rotator and I’d probably turn it down.”
TRAINING DAYS
Heavy-Duty Rotator Extrication Class for First Responders
By Steve Temple Photos by Gracie RuffingWhile nobody can be totally prepared for the unexpected at a catastrophic accident scene, first responders and towmen can certainly train for it. That was
the mission of a five-day extrication training that took place in Burleson, Texas in early June. This event was sponsored by James Bennett, Jr. of Beard’s Towing of Fort Worth, Texas. This name
should sound familiar to our readers, since we recognized him as Towman of the Year in 2022 for his heroic service as Incident Commander at The Great Texas Pileup in February 2021.
James managed multiple recoveries from the series of horrific collisions. It involved 135 vehicles, resulting in six deaths and dozens of serious injuries. He worked alongside 150 police officers and firefighters and coordinated eight different tow companies using about 90 wreckers, while keeping a cool head during this chaotic scene. So he has the grit, determination and hands-on experience to conduct this training, and first responders will certainly benefit from his hard-won knowledge of extrication procedures.
MISSION STATEMENT
Commenting on the value of the program, James explained that, “This training is in partnership with our tow trucks and our firefighters so they know our capabilities when it comes to working alongside of us on the highways. This knowledge is instrumental in being safe out on the roadways, especially during a dangerous accident.”
Nine different local fire departments attended the classes, which featured a staged accident scene with a cement truck overturned on various crushed vehicles, and others wedged underneath a trailer, and pinned between two large commercial trucks. Both setups presented real-world scenarios for first responders to safely handle extrications.
To demonstrate the advantages of having a rotator on hand instead of a conventional crane, Beard’s towmen used a Century 1075 fitted on a Kenworth T880 twin-steer truck. Expenses involved for the training amounted to about $65,000, all donated by Beard’s Towing, with additional instruction provided by WreckMaster.
In addition to handling accident scenes, the program also included a day of instruction from ESA (Energy Security Agency) on how to safely ◀
This knowledge is instrumental in being safe out on the roadways, especially during a dangerous accident.Several different fire departments’ personnel participated in the rotator extrication training days.
handle electric vehicles (EVs) after a collision. This type of training is now essential when it comes to both firstresponder safety and public safety, since EVs are very likely to catch fire if the batteries are compromised.
All told, how did the participating firefighters feel about this training program?
FIRST RESPONDERS’ RESPONSES
“Today we had a wonderful vehicle extrication training session with the C-shift crew of Johnson County ESD Station 83,” noted one
posting on Beard’s Facebook page. “Our newest members learned about vehicle stabilization, rescue tool setup and operation, and how to mitigate vehicle occupant access using different strategies and tactics.”
A posting from the Crowley Fire Department added: “This past week, all of our crews were invited by Beard's Towing to participate in an extrication class that was aimed at enhancing their skills in rescuing individuals trapped in vehicles. The intensive training session included hands-on exercises that simulated real-life scenarios, such as vehicle
accidents and entrapments. Our crews practiced advanced techniques for safely removing victims from wreckages using specialized tools and equipment. This training provided our members with valuable knowledge and practical experience in responding effectively and efficiently to emergencies involving vehicle extrications. Thank you so much to Beard’s Towing for having us out for this training and for maintaining such a fantastic relationship with our city. We appreciate all that you do!”
The training had immediate application for the Grand Prairie Fire Department (GPFD): “Yesterday, GPFD’s Squad 5 was requested to assist two of our regional partners. The first incident involved a complex heavy-vehicle extrication in Arlington. The second incident involved a hazardous materials event in Lancaster, where 15 people were transported to local hospitals for evaluation and treatment. GPFD would like to thank Beard's Towing for providing valuable heavy-vehicle training just last week, which was crucial to the vehicle incident.”
So as noted at the outset, first
responders expect the unexpected, yet do their best to prepare for it,
thanks to programs like this one from Beard’s Towing.The fire departments’ newer members learned about vehicle stabilization.
100,000th Milestone for Isuzu and Builtmore
Isuzu Commercial Truck of America, Inc., announced that the 100,000th gasoline-powered Isuzu N-Series truck was produced in June in Charlotte, Michigan. Isuzu N-Series gas trucks are powered by a 6.6-liter General Motors V8 engine that produces 350 horsepower at 4,500 rpm and generates 425 lb.-ft. of torque at 3,800 rpm. “We want to acknowledge and thank the team at Isuzu for the success we’ve been able to achieve togeth-
er over the past 12 years,” said Daryl Adams, President, and Chief Executive Officer of The Shyft Group. “We are proud to serve Isuzu as a cost-effective and flexible manufacturing partner for their N-Series and F-Series programs helping support their continued growth in the medium-duty truck market.”
Sources: isuzucv.com
TheShyftGroup.com
Cummins Produces 2.5 Millionth Engine
Cummins Inc. announced the
production of its 2.5 millionth engine in April in Lakewood, New York, The blinged-out X15, was displayed with black and chrome detail against iconic red paint. This milestone engine will be installed in a Kenworth Legacy W900 truck for use by First Class Services in Kentucky. Kenworth is celebrating its 100th anniversary and has been operating since 1923.
In addition to celebrating this milestone, Cummins also announced that it is investing $452 million to produce the first of the three engines from the next generation, fuel-agnostic internal combustion engine family —the X15N—that leverages a range of lower carbon fuel types, including natural gas. The company says this 500hp engine is the first natural gas engine to be specifically designed for heavy-duty truck applications.
This milestone “…is remarkable, because 50% of the heavy-duty and the medium-duty trucks that go on our highways are powered by a Cummins
engine,” notes Srikanth Padmanabhan, vice president of Cummins and president of engine business. “These 2.5 million engines, along with the 5 million engines that we’ve produced at Rocky Mountain Engine Plant, are what drives today’s trucking, and it drives the economy of the United States.”
GM Boosts Truck Manufacturing
General Motors plans to invest $1.7 billion in two manufacturing sites in Flint, Michigan for producing a new generation of its heavy-duty (HD) trucks. GM’s trucks compete with the recently redesigned Ford Super Duty and other heavy-duty versions of Stellantis NV’s Ram pickup, among the most profitable vehicles sold by the Detroit Three automakers. Last year, GM sold nearly 288,000 trucks with HD pickup sales, which rose 38% from a year earlier.
Hydrogen vs Electric Ford Vehicles
Hydrogen fuel cells are being considered as potential zero-emissions alternatives to all-electric vehicles, particularly in the realm of large, heavy trucks and commercial vans, where EV battery technology isn’t quite feasible yet. Automakers like Ford see hydrogen as a possible solution to this problem in the short term, but it seems as if hydrogen Ford vehicles will remain niche products for now.
As observed by Bill Ford Jr., “Hydrogen is funny because it’s always been the fuel of tomorrow and has been for the last 25 years. Some of you may recall that we invested in a company called Ballard up in Vancouver many years ago because we were quite bullish on the fuel cell future.”
However, he pointed out, that a fuel cell is basically an onboard chemical factory, hard to manufacture at scale, and in the early days didn’t perform terribly well in extreme temperatures.
Bill Ford adds that obtaining true green hydrogen was almost impossible.
“You could do it in a lab,” he explained, “but often it took more energy to extract the hydrogen than you were actually creating.”
In addition to other issues involving transportation and fueling, that’s why Ford Motor Company was prompted to head down the EV road.
“We thought it was a better scalable way to reduce our carbon footprint,” he admitted. “But we are still working on hy drogen.”
Ford Motor Co. is teaming up with a number of energy companies to test a Super Duty F-550 hydrogen vehicle, and CEO Jim Farley recently stated that we may see a hydrogen version of that mod el hit the market before an electric one.
The Story of Us
Parenting in a Towing Family
By Michelle Sukow with Brian RikerIt’s no secret that parenting can be hard! It doesn't come with an instruction manual, and when you're trying to raise a family while running a towing business, well, that just takes it to a whole new level, wouldn't you agree?
Since both of us are parents in the towing industry, we have raised our respective families as best we possibly could, using all the information available at the time. Coming from a couple of parents who have been there, done that, and then done it again, we realize now that maybe we could’ve handled things differently. Admittedly, we would have loved having this option, since we’re always being open to suggestions and ideas to make life easier, more efficient and more enjoyable. Now that we are of the older generation with our children grown, and now blessed with even grandchildren, we realize that there were some things we learned the hard way. Consider this our advice manual if you will. We’ll start with the following tips from Michelle, and conclude with Brian Riker’s.
DON’T SWEAT THE SMALL STUFF
First off, having spent time with my grandson at birth, my biggest suggestion, would be to sleep whenever you can. Yes, I love a clutter-free house with clean, put-away laundry, but guess what? That seriously is going to have to wait until another time. My son was seven and my daughter was 4 1/2 years old when I went full-time in the towing business.
The towing business is so unpredictable that you will have to sleep when the children are sleeping. Does that mean taking a nap in the middle of the day? Absolutely! Just do it.
I used to do the bookkeeping at night after my children went to bed, and ended up losing very valuable sleep. Or, I would finish
fuel tax reports and other paperwork while they were napping, again forfeiting time for my own regeneration. Laundry, cooking, and cleaning always seemed to happen when they were awake—even if possible. Which became an exercise in frustration, as it never seemed to get done.
Maybe I wasn't the best mom by some standards, but I was the best mom I could be at the time. Even so, I struggled with mommy guilt, and then when I spent valuable time taking care of the kids, and making memories, I also struggled with work guilt. In all, it was a vicious circle that I wasn’t able to break.
As our workloads pile up, we might tend to view our children’s wants (not their needs) as distractions. When my kids were small, all I could think about was sending them out to play while I made supper. And although play is important to a child’s growth, so is watching and learning!
I wish that I had been able to think outside of my immediate need to fulfill my work responsibilities and realize how much more important interacting with my children would have been. But at the time, all I could think about was the 100 things that I needed to get done, and the fact that preparing supper would have taken twice as long if they were asked to help.
In hindsight, life is very short and
time flies, so take the time to make memories that will last. If we neglect our families in service of others, then there’s a possibility that our families will grow to resent us for not being there for them.
SELF-CARE MATTERS TOO
One of my biggest regrets is not taking time for myself. I just didn’t think I had the time. And while that probably was true, I still should have taken better care of myself, which likely would have made me a better mom. In addition, I probably would have been a better business owner, leader, and a better friend as well.
Self-care doesn’t have to be costly or time consuming. It can
just be saying no to things and people who take from you, rather than add to your life. Consider just sitting in your vehicle for half an hour, reading a book, listening to a podcast. or jamming loudly to your favorite music. Spending time outside in fresh air and sunshine is also a really great way to decompress.
The best part of self care is that it’s completely up to you and only involves what you want to do. There is no right or wrong. It’s what makes you happy, and you will get immediate results too. Taking time
to do something you love goes a long way in helping you to relax, focus and be more positive. While my preferred form of relaxation is a night out with the girls, Brian Riker enjoys other pastimes.
RIKER’S ISLAND
My escape has always been the theater. Beginning in middle school, I would volunteer to run
It is alright to say no to a job that will interfere with other priorities in your life.Children enjoy learning new skills from their folks.
lights or sound for anything and everything that happened in our little auditorium. This continued after graduation with me teaching live audio, in a volunteer capacity, for nearly 20 years, and continuing with my services as time allowed. Your own escape for self-care doesn’t need to be a constant, daily or weekly event, it just needs to be done from time to time to prevent burnout.
My advice, though, is to include your family whenever possible. Many of my early childhood memories center around my dad’s Texaco station or his truck stop service center. Since the time I was four years old, my dad owned his own business, and prior to that he worked at a local truck garage with my grandfather, so towing and trucking has always been a part of my life. The one thing that mom and dad got right was that they included my brother and I in the business as much as they could, and this helped shape me into the person I am today.
MEAL TIMES
Having a family dinner together was always important to my parents,
especially for my father, so much so that if he couldn’t make it home one night, he would have mom pack up dinner and we would eat as a family at the garage. When we had to handle an especially bad accident on the highway, we would often have dinner at the crash site, with my mom bringing enough for the entire crew of responders. I know we can’t do that today, and probably shouldn’t have back in the 1970s either, but it was a different world back then.
I regret not continuing this tradition of having meals together with my own family. I selfishly chose to put productivity over family development, and I never worried about getting home for meals, special events, or other important occasions. I even spent my first wedding anniversary on the road in a hotel room for work. Also, our youngest daughter, Elizabeth, was born on the front seat of my wrecker because I had to do one more call before we went to the hospital!
That said, I did include my kids on recovery jobs as often as possible, having them ride along with me in the truck, and help around the shop as well. As a result, both of my daughters know how to load a car on a carrier or wheel lift, and regularly tell me of unsafe towers they witness on the highways. Even my wife, who still has her CDL, ran calls and helped
in the truck, and not just in the office. We were truly a family business, but I still think I could have done more to be present for the important events.
MAKING CHANGES
Now that I have grandchildren, six boys, and having lost my only son to suicide six years ago, I have changed my behavior, and made my family my priority. My wife will challenge this, as I am still away from home often, but I now make a concerted effort to be there much more often, while still providing for their future.
Keeping your family included doesn’t need to be difficult, it just requires a little extra effort and forethought. Show them you care is by being fully present when you are there, meaning put down the phone and be in the moment with your spouse or the kids. Stay off the phone or social media, and instead engage with those in the room.
Contrary to popular belief in the towing industry, we don’t need to be everything to everyone all the time. It is alright to say no to a job that will interfere with other priorities in your life. Tow bosses take heed, this is especially important to your employee’s lives, as they do not have the same motivation as you do for your business. They may not even share many of your goals, but they do
share your love of family and a need to have a life beyond the tow truck.
In conclusion, Michelle and I agree that work is important, especially when you are self-employed and multiple families depend on you. Even
so, the reason we work is to provide for our families and that includes carving out time to be emotionally connected with them when they need us, not just when it’s convenient. While work-life balance is a
constant struggle, with some experts saying there is no such thing, we believe you can achieve a reasonable compromise. Sure, sometimes work takes precedence over family, but not always.
Theft Prevention
Ways to Keep Your Tow Truck Safe and Secure
By Randall C. ReschThe following account is an all-too common occurrence these days: On, April 24, 2023, a male suspect stole a 1995 Ford flatbed carrier near Murray, Georgia, in the early morning hours. The tow truck’s owner was alerted to the truck being taken, gave chase and while following in hot pursuit, collided with the suspect, causing them both to crash. The tow owner was killed and the suspect was transported to a local hospital, later charged with vehicle theft and the tow owner’s death.
Tow forums post many accounts of tow trucks being stolen. Yet some forum participants seem surprised when their wreckers and carriers are taken, even though operators are often negligent in protecting trucks from theft. So let’s consider some ways to prevent this from happening.
DETECTIVE WORK
As seen through a police investigator’s eyes, what are the possibilities for inspiring an actual theft? Was the theft in-house, or was the truck destined to be stripped of parts and equipment?
Not all stolen trucks head to local chop shops, as some are stolen to acquire tow accessories and equipment (J-hooks, receivers, dollies, winches, etc.) and only some of these trucks are found right away. According to the NICB (National Insurance Crime Bureau), 35 percent of stolen vehicles are recovered the day they are stolen, and 45 percent are found within the first two days.
As one possible motivation, it’s no secret that the general public isn’t overly keen on tow companies to begin with. Perhaps someone has experienced being impounded by law enforcement, loan repossessors, or private property towers.
Whatever the reason, in most cases (not all), the stolen tow truck was left running and unoccupied. When a truck is parked while idling and unoccupied, a thief sees it as an easy target. It fits “The Three R’s”— Ready, Running and Rolling. That’s why the vehicle code law prohibits unattended and running vehicles, “unless the vehicle is deemed an authorized emergency vehicle,” or “is in process of making deliveries.”
Enforcement involving the theft of unoccupied vehicles is evaluated in caseby-case situations. It’s the investigator’s task to determine if the tow operator was actively involved in loading or off-loading, or perhaps was instead in the body shop’s office flirting with the new receptionist?
Even though there are plenty of reasons why tow trucks are stolen, determining the status surrounding tow truck theft is easier than it seems. Generally speaking, bad guys prefer not to steal tow trucks because they’re big, slow and cumbersome, and not the best choice for high-speed chases. Now let’s consider some possible reasons for tow truck thefts.
UNCOVERING THE TRUTH
For police investigators responding to 911 calls, their focus goes deep inside the company’s stability. The following
Crimestoppers for Tow Companies
Tow truck thefts, robbery, carjacking, and joy riding are all on the rise across America. Criminals are stealing police vehicles, ambulances, freeway-service patrol vehicles, and tow trucks as they’re working on-highway response, at hospitals or parked at inner-city or rural locations. Here are a few practical tips to avoid becoming a victim of tow truck theft:
• Park “not in service” tow trucks in secured, well-lit locations
• Don’t leave keys in ignition, over the windshield visor, under the seat, or in the glovebox
• Store keys in secure office boxes
• When leaving your tow truck, lock all windows and doors, and activate alarm
questions arise: has the company fallen on hard times, is the truck insured, are payments current with its finance company, is there a divorce pending, is the truck slated for repossession, or, is there a beef with a competitor? As just noted, it’s hard to imagine the underworld has that much interest in stealing tow trucks for use as a getaway vehicle.
In attempt to resolve stolen truck capers, investigators also question if the truck was inside a secured facility, behind locked gates and were keys left in the ignition? What about the disgruntled employee recently dismissed?
When it comes to missing tow trucks, former employees might seek to get even for being dismissed. For instance, with one case in La Mesa, California, an ex-employee allegedly stole a tow truck, then set fire to the company’s office. When an exemployee takes a truck, it’s likely dumped locally as a means to simply mess with the businesses’ operations. “Borrowing” a company’s truck is one sure way of turning a business upside down, especially if it’s a small fleet company. A disgruntled ex-employee isn’t necessarily a car thief—he or she is just mad at you.
• Install modern, audible alarms that activate when doors are opened
• Install a carefully hidden “battery disconnect device” that cuts start-up power
• Purchase modern “dispatch software” including real-time tracking identifiers (truck number, direction of travel, exact location, speed, etc.)
• When conducting tow-related service and recoveries, be aware of anyone within your truck’s vicinity
• Company policy should include a “No Idle Policy” when operators are away from trucks; trucks should be shut off and keys taken with them
• At night and when the truck is operating inside the tow yard, operators should close and lock the gate as
It’s a common occurrence that employees are issued keys to the facility as well as the company’s fleet. They also know when the company “goes quiet” during nonbusiness hours. If the tow yard has a security dog, employees know the dog’s name, where it’s tied up, where it sleeps, and perhaps when the dog’s out on a ride-along with its owner.
An investigator might ask, “Was the gate rammed? No forced entry? No audible alarms?” All this suggests that the crime may be in-house.
KEEP TRACK OF KEYS
When employees are let go (or leave on their own), do you insist that they turn in their keys to the trucks and the facility? Think about the last employees or business-related individuals that you dismissed, and determine if you got the keys back. Often, security becomes lax, if not entirely absent, if keys aren’t returned when employees are released.
Even so, getting keys back from an employee doesn’t ensure another copy wasn’t made. So, it might be necessary to consider re-keying locks in some instances.
As one example of faulty security, a California tow owner bought only
they come into the yard
• To minimize the risk of carjacking, avoid high-crime areas, especially at night
• If a truck is stolen or taken without permission, call 911 immediately to report the theft and attain a case number
• Provide the truck’s information to 911 (license plate, VIN, truck type, make model and paint/color)
• Don’t give chase or try to apprehend a suspect—call 911
• To increase the possibility of your stolen truck being spotted, post information on social media
• Report a theft to your insurance provider as soon as possible, preferably within 24-hours
Ford tow trucks for the fleet. His logic, as with police vehicles, was having the ability to re-key the entire fleet to use the same key. But when an employee was dismissed, he left with the truck’s keys, allowing him to turn the company’s world upside down. It was his way of saying, “Thanks for firing me!”
THE USUAL SUSPECTS
Especially true in small towns, truck theft might stem from a competitor. When tow trucks are left unoccupied, they’re easily taken by people who know wrecker systems, truck mechanics, and how to make keys to unlock vehicles. So as the old movie line states, “Keep your
When carjacking is the reason behind a theft, keep a calm head and don’t become a victim.
friends close and your enemies closer,” meaning that you shouldn’t rule out the likelihood of a competitor being a suspect.
In addition, wreckers are taken for use in other crimes like smash-and-grab burglaries, stealing other cars, and even removing ATM machines. Investigators often see these thefts as inside jobs where unethical tow operators know how to work the truck’s systems.
An obvious theft-prevention tip is to avoid high crime areas. Having a truck stolen at gunpoint is a frequent crime where robbery is the intended purpose. Bad guys will shove a pistol in the tower’s face seeking money, cellphones, or other items of value, and then order the operator from the truck. It’s the robber’s idea to make a not-so-smart escape
by stealing the truck. When carjacking is the reason behind a theft, keep a calm head and don’t become a victim.
RISKS AND LIABILITIES
Stolen tow trucks get driven at reckless speeds knowing that wreckers or carriers are difficult vehicles to stop based on their mass and size. A basic PIT (Precision Immobilization Technique) is a maneuver used by law enforcement personnel to force a fleeing vehicle to abruptly turn 180 degrees, but it isn’t going to stop a speeding truck. Spike strips are a better choice.
Yet, if a tow truck is stolen because keys were left in it, or it was running and unoccupied for reasons other than loadand-go scenarios, a civil lawsuit (against the tow company)
may result if innocent people are injured or killed during pursuit.
For example, a Syracuse, New York sheriff’s deputy sued the AAA after a tow operator, conducting tire service, left his carrier running only to be stolen by a suspect recently released from jail. A four-hour chase ensued where news footage showed the chase to be more of a Keystone Cop’s episode involving maybe as many as 10 police vehicles in hot pursuit.
During the pursuit, the suspect “intentionally aimed” the carrier at a sheriff’s vehicle, striking it nearly head-on and injuring a deputy. The local news reported, “The lawsuit named AAA for negligently, carelessly and recklessly allowing their tow truck to be stolen.”
In defense of AAA, the operator was conducting service operations with emergency lights on and in accordance with industry standards. The AAA “never allowed” the truck to be taken, but as with police, fire and paramedic vehicles, tow trucks must be left running to keep systems such as lighting, engines, alternators and cooling operational in the duties of their response.
NEW TECHNOLOGIES
In today’s age of anti-theft alarms, kill switches, GPS trackers and in-cab cameras, technology is fairly easily installed on wreckers and carriers. If a truck theft does occur, dispatch technology allows tow companies to track their trucks and find its location, speed and direction of travel. This instant information can be provided to 911 operators to aid in suspect apprehension and truck retrieval.
GPS systems are advantageous to truck tracking. One advanced system, OnStar, a subsidiary of General Motors, has the capability to disable newer GM tow trucks remotely if stolen. GM is currently the only major manufacturer allowing “police activity requests” to initiate shutdown of trucks, and a “catch-all system” isn’t available to all vehicles and trucks. (Even new Teslas can’t remotely be disabled; someone has to be inside the vehicle to shut it off.)
Less sophisticated measures can work just as well though. At starting costs under $40, “The Club”, steering wheel device can be purchased as a lock and visual deterrence. AirTag and AirPod trackers can be paired with your cellphone and stashed in any vehicle (albeit with some geographic limitations).
Don’t wait for that unfortunate incident where your “untrackable” tow truck heads down the road and all your tow operator can do is watch it disappear. That’s a hard life’s lesson to learn.
TowmaN’s equ
The Transporter
Tow, Tow, Tow Your Trailer
By Brian J. RikerTrailers are an excellent way to diversify income streams for any towing business. They open options to transport much more than disabled vehicles, as well as make it simpler and safer to move those hard-to-tow vehicles. Choosing the right type of trailer for your operation, however, requires careful consideration of several factors.
Before buying any trailer, you should have a general idea of what you will be transporting and what the market is for such services. Be aware that freight and machinery transport does not pay the same as emergency towing. Even so, many shippers will pay a small premium for the fast service that towing companies are known for, provided that the rates are still competitive. Note, too, that the general freight market experiences wild swings in its normal rates and is currently experiencing historically low rates. That doesn’t mean there aren’t any opportunities to capitalize on, but do your research before jumping into the trailering market.
SIZE MATTERS
You must also look into the size and weight laws for your state, and any other states you plan to operate in or through. Vertical (overhead) clearance is a common issue with trailer transport, as is overall length and weight capacity. These issues can usually be overcome with the purchase of permits for annual blanket hauling, or for single trips of very unusual loads.
Several states restrict kingpin-toaxle length, with California being
one of the most restrictive, requiring a 40-foot measurement on trailers over 48 feet in length. Most other states with restrictions limit the length to 41 feet from kingpin to the center of the trailer axles. This setup allows for a greater axle spread and better weight carrying capacity, while maintaining compliance with the Federal Bridge Formula.
SAMPLING SLIDERS
Once you have determined what you will be hauling, and the rules you must comply with, the next step is choosing a trailer. The typical entry-level trailer is the sliding-axle trailer. This trailer is popular because the learning curve for operations is typically shorter, and a sliding axle works very similar to a rollback. These trailers come in a variety of lengths and axle configurations, with 48- and 53-foot tandem axle units being the most popular.
The typical sliding-axle trailer is used for moving construction equipment, containers, wheeled
U.S., it is even possible to use these trailers for motor homes and coach bus transport due to the greater vertical clearances that are allowed. With a typical deck height of 38 to 42 inches, overhead clearance can become an issue in other areas.
SPECIAL NEEDS
Moving up to a higher level of capacity requires a look at more specialized trailers. Detachable neck trailers, known as RGN (Removable Gooseneck) trailers, allow for a lower loaded deck height, as well as a greater ability to handle tracked machines with booms, such as excavators. When selecting RGN trailers, the “well length” is very important, as this is where the cargo will be carried. The longer the well, the larger the machine you can fit, however there is a tradeoff in maneuverability that comes along with the empty weight.
A nice feature of RGN type trailers
is the ability to add a removable auxiliary axle. These “flipper” axles can be pinned on the rear of the trailer when a little extra weight capacity is required, and then easily removed when not required. RGN trailers are the first step in hauling higher dimensional loads on a regular basis.
WIDER LOADS
As your transport division grows in size, there are many other specialized trailers to consider. Expandable deck trailers have a well that is adjustable to accommodate a wide variety of loads. Others have extendable sides to support wider loads, or special wheel cutouts to accommodate tractors and other agricultural equipment.
Another route a tower should consider when deciding to expand into the transport business is the variety of general freight trailers on the market. Perhaps you could add a few dry van or reefer trailers to your fleet and use them daily instead of just when clearing highway accidents. Many shippers will use a local company at a premium price for overflow work or when they simply need reliable service.
Vacuum trailers are a great asset to any company that offers full service environmental remediation. These trailers are easy to operate and provide many opportunities for additional
revenue supporting construction firms, other environmental companies, and even your local municipality. In areas that have an active energy exploration business, there may be an opportunity to shuttle fresh water, drill mud or other oilfield supplies at reasonable hourly rates.
MULTI-TASKING
End-dump and roll-off trailers allow you to enter the construction and demolition disposal business, or even transport contaminated soil or other debris from accident scenes to disposal sites. In many areas, construction work is seasonal, and allows you to have drivers work these trailers during the summer months. Then, those same drivers can work overflow on the towing side during the busy winter months, or even haul other freight types during the off-season.
High-mount auto transport trailers are a great fit for towing companies as well. They can be pulled with a typical road tractor and allow you to transport five to eight cars in one trip. In my own business I had a mix of tow trucks and car trailers, using the tow trucks to pick up vehicles local to my yard (as backhauls from tow calls), and then loading these units onto the trailer for the trip to the auction. This approach supported my tow drivers by giving them additional revenue (although at wholesale rates) and made my auto-transport drivers more efficient by allowing them to
minimize the time spent going from place to place for collecting vehicles.
EVEN MORE ADVANTAGES
Another benefit of having a diverse mix of tractor-trailer units is the ability to back a tractor under a DTU (Detachable Tow Unit) for long distance tows. It is no secret that a road tractor with a DTU is more cost effective than a traditional wrecker for long-haul towing. Additionally, this will ensure that you will not be sending a recovery-capable truck out of town, ultimately making it unavailable to service the more complex and urgent jobs.
Even without using a DTU, a long-distance tow is usually more cost effective with a tractor trailer combination and, as an added bonus, you will be able to more easily find and complete a backhaul to make the roundtrip even more profitable. Backhauls for wreckers are difficult to find, whereas finding a piece of machinery or other open deck-type load is a simple matter of visiting one of the hundreds of trucking industry load boards.
FINES VS REVENUE
As with everything else you do to increase your business opportunities, make sure you have the proper business licenses, qualifications and training before adding any of this equipment to your fleet. Where we enjoy many regulatory exceptions when providing emergency
towing and recovery services, those same exceptions do not apply to other transport operations. Fines for not having the required permits or authority can far outweigh the increased revenue. Keep in mind, there are other compliance concerns with over-dimensional transport, and your towing company blanket permit may not be the correct permit for routine transport operations. Always check with the jurisdictions you plan to travel through before your trip.
Some of the more commonly overlooked compliance areas include hours of service, hazardous materials registration, waste hauling permits and size/weight limits. Hours of service is the most problematic aspect of these because we often expand into supplemental transportation work as a means to keep our staff occupied and paid until we need them for the “big one.” While this line of reasoning makes sense, it still can pose a legal challenge. That doesn’t mean your tow operators should be fully separate from your transport drivers,
just be aware of their scheduled hours and availability before accepting emergency tow calls for them.
ADDED TRAINING
Lastly, but certainly not least, is training requirements. Do not assume that just because you driver is an excellent tow operator that they will know how to load a piece of equipment onto a trailer. OSHA requires training on each piece of equipment that your employees operate, including the specific machines that they load or unload for transport. Further, the Federal Motor Carrier Safety Administration has specific securement regulations for different types of cargo that your drivers must be aware of and comply with.
Specific training in recognizing fatigue, and the techniques to manage it, is equally as important. Hint, it is not just an extra cup of coffee or an energy drink! Proper scheduling to allow for rest breaks is often overlooked by tow dispatchers due to towers’ mindset of always being available.
THE SAME BUT DIFFERENT
Transport work can be very different than towing. In towing, we change the task focus often, with frequent breaks as we climb in and out of the truck or perform jobs. In transport work however, once loaded we may be driving for long periods of time. This requires a different mental approach to remain alert. Proper meal and rest breaks, including frequent stops to walk around, are important to keep circulation flowing, maintain alertness, reduce the risk of blood clots, and other health issues common to truck drivers.
Bottom line, trailers can be an integral part of expanding your business services as a towing company. They are excellent frontline pieces of equipment, not just support units. For less than the cost of a new light-duty rollback you can purchase a brand-new, entry-level sliding axle trailer and a used road tractor to enter the transport market. All of which makes for a great investment in future growth.
Wow Factor!
Highlights from a Towman’s First Visit to a Tow Show
By Pete GoydichIt was an offer I couldn’t refuse, the chance of a lifetime. After 30 years as a tow operator, my employer, Larry Campbell Towing and Recovery in Charlotte, N.C., gave me the opportunity to attend American Towman’s Las Vegas ShowPlace. How could a man say no?
Back on an early Sunday morning in late April, it was wheels down on in Vegas. WreckMaster school for rotator training wasn’t until Tuesday at 8:00 a.m., so I had some time to kill. My hotel included a room with
a view, and there was still snow on the mountains. Down to the casino I went, and a few drinks and a few slot machines later, I was winning. I never thought for one minute, two weeks earlier, that I would be in Las Vegas going to rotator school and hitting the jackpot, towing-wise.
After enjoying some of the highlights at South Point casino and resort it was time for classes to start. The WreckMaster rotator training course was a lot more than I expected. After a half-day of classroom learning, we were supposed to go out for hands-on training, but due to the extreme heat, the schedule changed. The instructors, Bruce and Jeff, decided to do all the classroom instruction on the same day and then continue with hands-on learning early the next morning—and I mean early! 6:00 a.m. to be exact. It was a
very good choice as by 10 a.m., the temps were pushing the high 80s.
WORTH EVERY PENNY
The WreckMaster training course was an eye opener for me to see what others have been doing wrong. The education that you can get from taking this class is hands-down worth every penny. It provided me with the knowledge on how to properly level a wrecker for optimum performance, also covered cribbing techniques for the down riggers on both hard ground prep and soft, wet ground operations. I have been on a few jobs with a rotator and realized that things had not been done the way they should be. Meeting and getting to know a lot of guys from all over the country was an added bonus.
After the first day of instruction, which was fantastic by the way, it
was time for the American Towman Cactus Feast that was free to all. The food was phenomenal, and the room was packed. My minor complaint was the long lines for the bar. How could they not be? With the things we do and see in the industry we all need a drink on occasion.
The next thing I wanted to do that night was to catch Recovery Theater. Another free event sponsored by American Towman. I arrived just in time to hear James Bennett, Jr. explain with photos how a recovery was done at “The Great Texas Pileup.” He went step-by-step, showing the difficulties encountered and the equipment used. He is extremely knowledgeable and presented photos of everything
that was done from start to finish.
After seeing approximately five or six recoveries, and realizing what another company went through on the highways of America, it opened my eyes to the fact that others experience the same things that I do. What an extraordinary day it had been, beginning with a class in rotator training, and then capping it off with the Recovery Theatre.
HANDS-ON HOW-TO
After a couple drinks I was back to my favorite slot machine. But I didn't stay out late as rotator class started bright and early the next day, and out to the parking lot we went. Two gorgeous twin-steer rotators were
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CONTINUED FROM P.75
used for the hands-on portion of the rotator training. We learned how to rig a 40-foot container in order to pick it, using the latest equipment available to the industry. We also covered line-rigging calculations and weights for the distance of moving the container.
The instructors showed us how the load would change the rigging stress by using load cells. I honestly didn’t even know they existed. Modern technology these days! After going through the equipment that was on hand, and applying the new knowledge, it was time to set things up.
Lifting the container, and extending the wrecker boom outward was an experience. As the load went out further the stress on the load cells showed the numbers. Having the proper rigging and achieving a goal safely is extremely important.
After moving the trucks, and rerigging, we moved the container from between the trucks to the other side of them. What an experience that I will never forget!
The course provided valuable tips that I had never considered over the years. Now I like to stop and look at jobs differently. There is always something to learn from someone else. It was a great lesson for me.
The WreckMaster training courses, which I have been to before, never disappoint. I highly recommend that every wrecker operator should attend them. Jeff and Bruce did an outstanding job in their delivery and execution of the course training. At 10:00 a.m. Wednesday morning, after packing up the wreckers and walking back to the hotel, I had an hour before the big show.
WHATTA SURPRISE!
Having never been to a tow show,
when walking through the doors I was immediately taken aback by the overwhelming crowd of people that came. There were tow trucks wall-to-wall, and even to the ceiling as one outfit had a large wrecker on lifts. I think every possible towrelated vendor was there. The show was far more than just tow trucks and the manufacturers that build them. I saw everything from GPS units to systems for new cars that alert drivers to accident scenes ahead. Hand-held body massagers and wheel straps seem to be a thing as well.
Before leaving the event, my wife Cynthia told me to make sure I grabbed all the free goodies from the booth displays. She told me there would be plenty, and she was right, as I came home with two full bags of them. After walking all the aisles, I headed back to the room for my swim trunks. I reminded myself that I was also on vacation, it gets hot in Las Vegas, and as a tow truck operator you have to force yourself to enjoy some down time.
The next day of the show my time was limited since I had a flight leaving in the afternoon, but I came across the American Towman monument which I have never seen before. After looking at it for a minute, it made me realize who I have become as a longtime towman.
Now it was time for my return back to North Carolina and get back to crawling around in the ditches of the highways and byways. To my surprise, a beautiful 25-ton Peterbuilt wrecker had arrived at the shop. I can’t wait for what each new day might bring and also to apply my new knowledge on the job.
Next stop, Baltimore, November 16-19, for the American Towman Exposition!
SCREAMING Yellow Zonker
A-1’s Jerr-Dan Rotator is a Wrecker of a Different Color
By Steve TemplePicking the right hue of paint for a tow truck is not done lightly, as it can have a big impact on the success of a towing business. In the case of A-1 Towing Service from Allentown, Pennsylvania, however, there’s an interesting history to relate as well, culminating with the addition of a bright yellow and green
Jerr-Dan HDR1000 rotator.
In business since 1965, Ross Body and Frame purchased A-1 Towing
Service in September of 1998, not only because A-1 was faltering, but also to have a name higher in the
alphabet (which back in the day ensured you were one of the first list in the phone book). Since then, A-1 has been providing towing services to Allentown, Bethlehem, Easton, Saucon Valley, Northampton and the surrounding Lehigh Valley.
That same year, when Mike Ross was only 11 years old, he helped out around the shop, sweeping and washing cars, until he finished high school and was finally old enough to drive a tow truck. Mike moved up through the ranks to eventually become president, and has recently semi-retired.
Back in the 1960s, A-1’s tow truck colors were a dull red with purple lettering. In 2004, that all changed when the company secured a state contract. The state vehicles were yellow and green, so A-1 adopted them, but went bolder in the presentation for better visibility on roadside recoveries.
The company currently runs several heavy-duty trucks, mostly Freightliner and International, along with nine rollbacks, and various support vehicles. The present staff of 35 or so employees includes several relatives: Mike’s daughter Christina (president) and son Steve (light-duty towing and salvage jobs). Mike’s brother David is in charge of the garage and heavy-duty operations, and his sons Scott and Patrick also work in the garage. David’s other son Sam operates the Jerr-Dan rotator featured here.
This 2021 Mack Granite twin-steer truck was actually the first one ever built to accept a Jerr-Dan HDR1000 rotator (also designated as a JD50/60). Assembled in McConnellsburg, PA, it has a 360-degree rotating boom with a lifting capacity of 120,000 pounds. The boom has an extended reach of 42 feet with four winches; the pulling power is 140,000 pounds, plus a rear drag winch of 50,000 pounds. The truck is 35-feet long, and weighs 35 tons, and is equipped with the latest emergency lighting, scene lighting, and recovery equipment, with assistance from Fallsway Equipment Company in Akron, Ohio. Mike gives a nod to Dale McLaughlin at Fallsway for his help in spec’ing out the wrecker, along with Richard Gutman from Jerr-Dan. Marc
Corradina of Classic Design applied all the glittering metallic graphics.
It its first week of operation, this rotator was put to good use when a semi hauling a load of milk crashed over a high-top Jersey barrier, smashed a few vehicles and then caught fire after breaking in half. Fortunately, everyone involved in the accident survived, but it took some heavy lifting to free the fullyloaded trailer. (Mike explained that the milk needed to be contained since it’s considered a hazardous material for fish in waterways.) The recovery took all night, and the Jerr-Dan was scheduled to head to the factory that
morning for testing and training.
“We told Jerr-Dan it’s already been tested,” Mike pointed out. “Holding that burnt trailer up in the air, to put dollies underneath it.”
Other duties for the Jerr-
Dan haven’t been as dramatic, yet no less valuable, such as loading Medevac helicopters for transport to a repair shop. It also has been on the show circuit, displayed at a few events a year, where its vivid color scheme draws lots of admiring spectators.
Home of the Brave
By Steve CalitriIenvision a tow boss taking a moment with his tow operator(s) to pin the Towman Valor pin on his chest, look him in the eye and say, “All Towers and American Towman thank you for your brave service.” Then shake his hand. The pinning would take place before a photo wall that we created with imagery of a towman working the white line. Someone in that party would take pictures. In many cases, a wife would pin her husband who has gone out on many calls, and maybe still does.
There will be many opportunities to take that sort of photo in Baltimore, complete with a dramatic backdrop: the Towman Monument, the murals, The Towing Industry on canvas, or the Masters of Chaos. Perhaps using one of the many tow trucks on the show floor as a backdrop.
We take for granted the bravery of our operators because it is what is expected. It goes with the territory. Towmen work along the perilous roadways of this nation. Their valor isn’t given a second thought, if ever a first one.
I am sure there are some tow bosses who appreciate their operators putting their lives on the line each and every day and will express their gratefulness to them. We hope this new tradition in Baltimore will have a ripple effect on other bosses, by encouraging them to take the time to honor their men and women in such a way.
After all, the lives of tow operators are what keeps us in the business of towing
and recovery. Their dedication keeps the roads clear. It only takes a split second on the roadside to take out an operator.
For good.
Maybe someday in the not-too-distant future, there will be robots and selfdriving wreckers attending to calls by the side of a busy highway. Perhaps there will be a junkyard of all the smashed-up robotic towmen that can be recycled into more robots, and maybe only the cost of these robots will make us cry.
Until that happens, the cost of a towman should be appreciated while he is still alive, by keeping him alive. It’s our responsibility to see to it. We’ll start by initiating this tradition of showing how much we value the towman’s life and dedication. By recognizing the towman’s valor, and not looking past it—because it’s required.
Some hard-boiled tow bosses might look at the Valor Pin as nothing more than a participation trophy. In this they would be correct, for it recognizes those who participate in the nation’s most dangerous calling to make a living.
Family and Towmen Protest Verdict in Death of Tower
In Charleston, S.C., the family of a tower gathered at the courtroom to protest the verdict and minimal fine imposed on the driver who hit and killed tower, Timmy Peagler, on Sept 13, 2022. Barry Pritchard, who was driv-
ing the car that hit Peagler, was given a $500 fine. Peagler’s widow Trisha, lawyers and fellow tow-truck drivers admit to being devastated over a sentence they consider “a slap on the wrist.”
“I don’t think it’s right,” Trisha Peagler said. “I think the law needs to be changed. It’s too late for him, but not for them [other drivers] and I’m going to fight for them.”
According to Charlie Condon, the attorney representing the Peagler family, the defendant Barry Pritchard was driving at approximately 70 mph and admitted that he was not looking at the road when the accident happened.
“If you look at what this defendant did, speeding, not looking, and then not respecting the move-over law, it resulted in the death of an innocent public safety worker,” Condon stated. He pointed out that Pritchard was in clear violation of the move-over law. “Extreme negligence” is how Condon describes Pritchard’s actions that resulted in the crash. Condon says Pritchard
should have been charged with involuntary manslaughter.
“Involuntary manslaughter is defined as the reckless disregard of the safety of others,” Condon explained. “And we feel clearly and passionately that there’s probable cause to believe that defendant Pritchard recklessly disregarded the safety of others with his conduct that day, which resulted in the death of Timmy Peagler.”
Source: live5news.com
NY Tow Company Must Pay Restitution
Bobby’s Towing and Recovery in Poughkeepsie, New York, was found guilty of predatory tow practices in a lawsuit brought about by the NY Attorney General, Letitia James, at the Dutchess County Supreme Court, and will have to pay restitution.
According to court documents, the Attorney General’s office began an investigation into the towing company after receiving numerous com-
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plaints from people who claimed they were treated unfairly by owner, Robert Scores, and his towing company.
Charges against the company include:
-Patrolling illegally parked vehicles.
-Towing vehicles when the owner was present and willing to move the vehicle.
-Falsifying tow tickets as to the justification
-Excessive cost and time of the tow
-Towing vehicles that were legally parked and shifting the burden of proving the justification for the tow onto the vehicle owners
-Not making the vehicles available for redemption and charging excessive storage fees
-Refusing to take credit cards
The ruling was handed down on June 1, and required owner Robert Scores to pay restitution to all affected consumers. The ruling also bans Scores from the towing business unless he pays a $100,000 bond as well as $20,000 to the State in penalties.
Source: danburycountry.com
Family and Towmen Protest Verdict in Death of Tower
In Charleston, S.C., the family of a tower gathered at the courtroom to protest the verdict and minimal fine imposed on the driver who hit and killed tower, Timmy Peagler, on Sept
13, 2022. Barry Pritchard, who was driving the car that hit Peagler, was given a $500 fine. Peagler’s widow Trisha, lawyers and fellow tow-truck drivers admit to being devastated over a sentence they consider “a slap on the wrist.”
“I don’t think it’s right,” Trisha Pea-
gler said. “I think the law needs to be changed. It’s too late for him, but not for them [other drivers] and I’m going to fight for them.”
According to Charlie Condon, the attorney representing the Peagler family, the defendant Barry Pritchard was driving at approximately 70 mph and admitted that he was not looking at the road when the accident happened.
“If you look at what this defendant did, speeding, not looking, and then not respecting the move-over law, it resulted in the death of an innocent public safety worker,” Condon stated. He pointed out that Pritchard was in clear violation of the move-over law. “Extreme negligence” is how Condon describes Pritchard’s actions that resulted in the crash. Condon says Pritchard should have been charged with involuntary manslaughter.
“Involuntary manslaughter is defined as the reckless disregard of the safety of others,” Condon
explained. “And we feel clearly and passionately that there’s probable cause to believe that defendant Pritchard recklessly disregarded the safety of others with his conduct that day, which resulted in the death of Timmy Peagler.”
Source: live5news.com
Missouri Tower Remembered for Community Service
Matthew Pauk, owner of Patriot Towing in Washington, Missouri was honored by thousands of community members on June 12 after he was killed in a motorcycle accident on June 4. His wife Jennifer, who was with him, also suffered serious injuries. The couple raised five children and moved to Washington, Missouri, a few years ago.
“Matt was definitely one of the guys that, no matter what the situation was with customers, he was always there, no questions asked,” said Eric Korte, Pauk’s longtime friend.
A line of first responders and Pauk’s tow trucks led the ceremony.
“Pretty crazy you can get people to show up at the drop of a hat like that,” Korte noted.
“You would think he had been doing this his whole entire life,” said Jeff Winebaugh, a veteran tow truck operator and employee at Patriot Towing. “From the time his feet hit the floor in the morning, till when he went to bed, even when he went to bed, he was wide open.”
Winebaugh said Pauk was actively involved with assisting community members and first responders, often
helping out free of charge. From lending a hand to being a big advocate and supporter of BackStoppers, an organization that supports families who have lost first responders, Winebaugh and others said the procession in Pauk’s honor was all about the impressions he had made.
“Time goes on; [but] he won’t be forgotten,” Korte said.
Family and friends said that getting involved with BackStoppers or donating to help the family are ways everyone can continue to show support and remember Pauk.
Source: fox2now.com
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Family and Towmen Protest Verdict in Death of Tower
In Charleston, S.C., the family of a tower gathered at the courtroom to protest the verdict and minimal fine imposed on the driver who hit and killed tower, Timmy Peagler, on Sept 13, 2022. Barry Pritchard, who was
driving the car that hit Peagler, was given a $500 fine. Peagler’s widow Trisha, lawyers and fellow tow-truck drivers admit to being devastated over a sentence they consider “a slap on the wrist.”
“I don’t think it’s right,” Trisha Peagler said. “I think the law needs to be changed. It’s too late for him, but not
for them [other drivers] and I’m going to fight for them.”
According to Charlie Condon, the attorney representing the Peagler family, the defendant Barry Pritchard was driving at approximately 70 mph and admitted that he was not looking at the road when the accident happened.
“If you look at what this defendant did, speeding, not looking, and then not respecting the move-over law, it resulted in the death of an innocent public safety worker,” Condon stated. He pointed out that Pritchard was in clear violation of the move-over law. “Extreme negligence” is how Condon describes Pritchard’s actions that resulted in the crash. Condon says Pritchard should have been charged with involuntary manslaughter.
“Involuntary manslaughter is defined as the reckless disregard of the safety of others,” Condon explained. “And we feel clearly and passionately that there’s probable cause to believe that defendant Pritchard recklessly disregarded the safety of others with his conduct that day, which resulted in the death of Timmy Peagler.”
Source: live5news.com
Missouri Tower Remembered for Community Service
Matthew Pauk, owner of Patriot Towing in Washington, Missouri was honored by thousands of community members on June 12 after he was killed in a motorcycle accident on June 4. His wife Jennifer, who was with him, also suffered serious injuries. The couple raised five children and moved to Washington, Missouri, a few years ago.
“Matt was definitely one of the guys that, no matter what the situation was with customers, he was always there, no questions asked,” said Eric Korte, Pauk’s longtime friend.
A line of first responders and Pauk’s tow trucks led the ceremony.
“Pretty crazy you can get people to show up at the drop of a hat like
that,” Korte noted.
“You would think he had been doing this his whole entire life,” said Jeff Winebaugh, a veteran tow truck operator and employee at Patriot Towing. “From the time his feet hit the floor in the morning, till when he went to bed, even when he went to bed, he was wide open.”
Winebaugh said Pauk was active-
ly involved with assisting community members and first responders, often helping out free of charge. From lending a hand to being a big advocate and supporter of BackStoppers, an organization that supports families who have lost first responders, Winebaugh and others said the procession in Pauk’s honor was all about the impressions he had made.
“Time goes on; [but] he won’t be forgotten,” Korte said.
Family and friends said that getting involved with BackStoppers or donating to help the family are ways everyone can continue to show support and remember Pauk.
Source: fox2now.com
Family and Towmen Protest Verdict in Death of Tower
In Charleston, S.C., the family of a tower gathered at the courtroom to protest the verdict and minimal fine imposed on the driver who hit and killed tower, Timmy Peagler, on Sept
13, 2022. Barry Pritchard, who was driving the car that hit Peagler, was given a $500 fine. Peagler’s widow Trisha, lawyers and fellow tow-truck drivers admit to being devastated over a sentence they consider “a slap on the wrist.”
“I don’t think it’s right,” Trisha Pea-
gler said. “I think the law needs to be changed. It’s too late for him, but not for them [other drivers] and I’m going to fight for them.”
According to Charlie Condon, the attorney representing the Peagler family, the defendant Barry Pritchard was driving at approximately 70 mph and admitted that he was not looking at the road when the accident happened.
“If you look at what this defendant did, speeding, not looking, and then not respecting the move-over law, it resulted in the death of an innocent public safety worker,” Condon stated. He pointed out that Pritchard was in clear violation of the move-over law. “Extreme negligence” is how Condon describes Pritchard’s actions that resulted in the crash. Condon says Pritchard should have been charged with involuntary manslaughter.
“Involuntary manslaughter is defined as the reckless disregard of the safety of others,” Condon
explained. “And we feel clearly and passionately that there’s probable cause to believe that defendant Pritchard recklessly disregarded the safety of others with his conduct that day, which resulted in the death of Timmy Peagler.”
Source: live5news.com
Missouri Tower Remembered for Community Service
Matthew Pauk, owner of Patriot Towing in Washington, Missouri was honored by thousands of community members on June 12 after he was killed in a motorcycle accident on June 4. His wife Jennifer, who was with him, also suffered serious injuries. The couple raised five children and moved to Washington, Missouri, a few years ago.
“Matt was definitely one of the guys that, no matter what the situation was with customers, he was always there, no questions asked,” said Eric Korte,
Pauk’s longtime friend.
A line of first responders and Pauk’s tow trucks led the ceremony.
“Pretty crazy you can get people to show up at the drop of a hat like that,” Korte noted.
“You would think he had been doing this his whole entire life,” said Jeff Winebaugh, a veteran tow truck operator and employee at Patriot Towing. “From the time his feet hit the floor in the morning, till when he went to bed, even when he went to bed, he was wide open.”
ly involved with assisting community members and first responders, often ing a hand to being a big advocate and supporter of BackStoppers, an organization that supports families
sion in Pauk’s honor was all about the
“Time goes on; [but] he won’t be
ting involved with BackStoppers or donating to help the family are ways everyone can continue to show support and remember Pauk.
Source: fox2now.com
NY Tow Company Must Pay Restitution
Bobby’s Towing and Recovery in Poughkeepsie, New York, was found guilty of predatory tow practices in a lawsuit brought about by the NY Attorney General, Letitia James, at the Dutchess County Supreme Court, and will have to pay restitution.
According to court documents, the Attorney General’s office began an investigation into the towing company after receiving numerous complaints from people who claimed they were treated unfairly by owner, Robert Scores, and his towing company.
Charges against the company include:
-Patrolling illegally parked vehicles.
-Towing vehicles when the owner was present and willing to move
the vehicle.
-Falsifying tow tickets as to the justification
-Excessive cost and time of the tow
-Towing vehicles that were legally parked and shifting the burden of proving the justification for the tow onto the vehicle owners
-Not making the vehicles available for redemption and charging excessive storage fees
-Refusing to take credit cards
The ruling was handed down on June 1, and required owner Robert Scores to pay restitution to all affect-
ed consumers. The ruling also bans Scores from the towing business unless he pays a $100,000 bond as well as $20,000 to the State in penalties.
Source: danburycountry.com
California Tower Struck and Killed
A tow truck driver was hit and killed by a passing vehicle on May 31, as he was helping a stranded motorist on the I-5 freeway near Glendale, California.
According to the California
Highway Patrol (CHP), towman Presiliano Chavez, 41, was stopped on the southbound side of the highway, helping a stranded driver. As he was attempting to load the vehicle onto his tow truck, he was struck by a passing Nissan Versa.
The woman driving the Nissan, identified as Rachel Fewings, and the
driver of the disabled vehicle, both remained at the scene, and cooperated with officers, CHP said. Investigators said alcohol and/or drugs were not suspected to be a factor in the crash. The cause of the collision remains under investigation.
Source towforce.net
Remembering Christopher Russell with Memorial
Towers came out in large numbers to light up the night with their tow trucks in remembrance of Connecticut towman Christopher Russell, who was struck and killed one year ago.
“What you see tonight is a show of the person he was, all the support he did for the community and everyone trying to pay it back to him,” said Harley Garcia of RTT LLC Towing & Transportation.
“The tow community is great. Like brothers and sisters all the time,” added Katie Napolitan, a former coworker of Russell.
Russell had just finished work when the 38-year old stopped to help a driver on Route 91 in North Haven.
“He was a really nice guy. Always ready to help the next person,” said Jordan Clarke, a former coworker of Russell.
Police say that Luis Resto, the driver of the vehicle that struck Russell, is facing charges in -
cluding manslaughter.
The memorial for Russell was even bigger than the one from a year ago.
“If they weren’t throwing this I’d be sitting at home on the couch crying like a cow who lost her calf,” said Lisa Wroniak, mother of Russell. “And instead I’m here hearing stories about him and we’re just celebrating his kindness.”
Towmen also converged to spread the word to the motoring public to slow down and move over.
Source: nbcconnecticut.com
Major Bridge Collapses in Philadelphia
A section of a bridge on I-95 in Philadelphia collapsed due to a fire that ignited from an overturned tanker loaded with 8500 gallons of gasoline. While exiting an off-ramp, the driver, Nathaniel Moody, 53, lost control, which caused the tanker to overturn.
“It landed on its side and ruptured the tank and ignited the fire,” stated Pennsylvania’s transportation secretary, Mike Carroll. He said there ◀
HERO Nominate a
Do you know a tower who risked their life to save another while on the job?
were no concerns about the bridge before the accident, describing it as structurally sound and about 10 to 12 years old. Officials and structural engineers have said that the heat generated by the fire, which lasted about an hour, could have melted or weakened the steel beams supporting the overpass.
The bridge, which is used by about 160,000 vehicles a day, could take months to fix and will require drivers to bypass it using the New Jersey Turnpike, which runs parallel. Gov. Josh Shapiro of Pennsylvania said that he expected the repairing of the damaged section of the interstate to take months.
Source: nytimes.com