American Towman Magazine - December 2024

by Steve Temple

J. Riker

The Walkaround

Dennie Ortiz

As we set the table for you to digest the information we’ve prepared in this issue, let’s start with towing guru Terry Abejuela, in our Hands-On Tech department. Terry discusses in detail various attachment hooks, which ones to use, their proper applications, and working load limits.

The holidays are the time when we are meant to indulge in treats. The Classic Wrecker and My Baby

in this issue do not disappoint. A veritable feast for your eyes awaits you with an amazingly restored, souped-up 1970 Chevy with a customized back end, and Lil’ Pete’s absolutely stunning Century 5130.

This time of year means that winter is now descending on much of our country. What are you doing to prepare your equipment for this challenging season? Brian Riker is here to help with specific suggestions to ensure your wreckers and operators are ready for this seasonal change.

Restoring order in chaos is an apt description of what towing professionals inherently do, day-in and day-out. Take a wild ride through some harrowing accident scenes and find out how our brethren, in the role as Incident Commanders, helped to instill normalcy and were awarded for their acumen, thus earning the moniker Masters of Chaos.

As you plan for 2025, be sure to see what some of the industry’s top suppliers will be offering in the New Year. Upcoming products and new services from our advertisers are featured in the 2025 Product Showcase, page 40.

Publisher Steve Temple Editor

Wishing everyone a happy, healthy, and safe holiday season!

All Hooked Up Looking Back and Ahead

Like a towman checking his load in a rear-view mirror, I looked over this past year of American Towman issues, and noticed a few recurring themes. Honoring fallen towers, along with focusing on “Slow Down Move Over” legislative efforts, were big ones—and will continue to be in the coming year. All too often we report on tragic roadside accidents, so our mission to protect towing professionals is a never-ending one.

One thing we can’t prevent is natural disasters, and they seem to have occurred with even greater frequency and intensity this past year. Hence the need for Randy Resch’s timely article on having an emergency action plan in place, as featured on p. 16. Also, the Masters of Chaos feature on p. 46 recaps how towers have been able to deal with overwhelming challenges..

On a lighter note, there’s an obvious fit between towing damaged vehicles and operating a body shop business, so we merged these two endeavors last June at the TowXpo and WreckWeek events in Fort Worth, Texas, and plan to do so again in 2025 ShopXpo.

It’s no secret that running a successful tow business can be complicated and difficult. To assist tow managers, we included several features on how to reduce overhead, increase profits, avoid legal hassles, manage staffing issues, handle irate customers, and apply new technology.

All told, this last year has certainly been a challenging one, but we will continue to keep a sharp eye on the road ahead to help towers stay safe and succeed in their work lives.

Copyright ©2024 American Towman Magazine is published 12 times a year by American Towman Media, Inc.

Subscription: Single Copy: $10 1 yr: $60 – 2 yrs: $110 International: $75 & $140 itowman.com

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States Challenge EV Mandate

The Environmental Protection Agency (EPA) lacks legal authority to mandate electric heavyduty vehicles, claims a coalition of 24 states and economic interests in a recent court filing. The group, led by Nebraska, has requested that the U.S. Court of Appeals for the D.C. Circuit review the EPA’s “Greenhouse Gas Emissions Standards for Heavy-Duty Vehicles-Phase 3.”

The coalition argues that EPA’s de facto mandate pressures truck manufacturers to shift away from internal combustion engines. “Despite that lack of congressional authorization, EPA has announced a de facto electric heavy-duty vehicle mandate... standards that manufacturers can meet only by decreasing production of internal-combustionengine vehicles and dedicating an increasing percentage of their fleets to electric vehicles or subsidizing the electric-vehicle production of their competitors,” the brief contends.

The filing notes that EPA projects 45% of new heavy-duty vehicles will need to be electric by 2032, compared to nearly zero today. The coalition asserts that EPA’s approach, finalized in April 2024, overreaches its authority, imposing standards stricter than ever before on manufacturers.

Source: ttnews.com

Changing Electric Truck Rules

On October 24, 2024, the California Air Resources Board (CARB) will review amendments to the Advanced Clean Trucks (ACT) regulation, a key part of Governor Newsom’s climate plan. The ACT regulation, which aims to transition medium and heavy-duty trucks to Zero-Emission Vehicles (ZEVs) by 2035, has impacted the availability of combustion engine trucks. Since its enactment in January 2024, the supply of these trucks has dropped, leading to concerns from the towing and recovery industry.

A bipartisan group of California legislators has urged CARB to amend the ACT and HeavyDuty Omnibus regulations to prevent disruptions in the availability of tow truck chassis. “The rules should not limit the availability of chassis,” the legislators wrote, “ensuring new tow and recovery vehicles can continue to be assembled and sold in California.”

CARB staff has acknowledged the issue, and business owners are pushing for temporary exemptions until electric alternatives can meet their operational needs. As other states prepare to follow California’s lead, the outcome of the October 24 hearing could set a national precedent. To learn more, visit www.casaferoads.com.

Source: River City Communications

Tow Trucks for Tots Parade

The 17th Annual Tow Trucks for Tots Parade in Chicago brought together 220 tow trucks and 78 companies, showcasing an incredible display of community generosity.

Tow Trucks for Tots is a nonprofit 501C that collects toys for children at Christmas time. It is made up of mostly family-owned towing companies, their employees, and the towing community throughout the U.S.

Tow Trucks for Tots has three main goals: -To bring a much-needed toy to a very deserving youngster.

-To further enhance the image of the towing industry.

-To break the Guinness Book of World Records for the largest tow truck parade.

Nationwide Recovery from Madison, WI, traveled the farthest at 172 miles, while West & Son’s Towing from Addison, IL,

brought the most trucks.

Now organized by a seven-member board, the event continues to grow under the guidance of longtime leader Pat Winer, who remains as President and day-of coordinator. This year’s efforts reflect a shared mission to bring joy to children in need. Looking ahead, the team plans a December trip to North Carolina to distribute toys to children affected by recent hurricanes. More information can be found at: towtrucksfortots.com or Facebook.com/TowTrucksforTots

Jim Bresnahan, the event’s new contact, shared, “We’re so thankful for everyone’s support in helping us bring smiles to so many children.” This parade exemplifies the towing industry’s commitment to making a difference in the community.

Wyatts Towing to Pay $1 Million in Restitution for Unlawful Practices

Wyatts Towing has agreed to a $1 million settlement with the Colorado Attorney General’s Office following allegations of illegal towing practices affecting over 5,000 Coloradans between 2020 and 2023. An investigation found Wyatts Towing unlawfully towed vehicles, charged unauthorized fees, and withheld consumer funds. Impacted individuals will receive restitution checks of $75 to $164.

“This relief addresses harm caused by Wyatts’ illegal actions,” said Attorney General Phil Weiser. Investigators revealed that Wyatts towed cars without proper authorization, raised storage fees on high-value vehicles, and discouraged

drivers from asserting their rights. While Wyatts denies wrongdoing, it attributes issues to “administrative errors” that have since been corrected.

In addition to restitution, Wyatts has agreed to waive $236,000 in outstanding consumer debt.

Colorado lawmakers have long scrutinized Wyatts’ practices, citing repeat violations. Further restitution may be issued in January; details are available at coag.gov/wyatts.

Source: denverpost.com

The tow community made a big donation of toys to needy children.

Colorado Attorney General fines Wyatts Towing.

Law Expands Towing Authority and Payment Protections

Ohio Governor Mike DeWine has signed Senate Bill 94, updating regulations to expand authority for law enforcement and provide clearer payment protections for towing companies. Effective immediately, the law allows university campus police, park district officers, and Ohio Department of Natural Resources (ODNR) officers to order vehicle tows and dispose of abandoned vehicles, aligning their authority with other police agencies. The bill also grants towing companies access to titles of abandoned vehicles when law enforcement doesn’t handle disposal.

“This change strengthens our ability to recover costs,” stated the Ohio Towing Association, which has advocated for clearer expense responsibility for years. Vehicle owners and lien holders are

now explicitly responsible for removal and storage fees. Additionally, the law requires law enforcement to notify both vehicle owners and lien holders, ensuring towing companies can secure payment.

Source: Association of Professional Towers of Ohio

New Jersey Launches Mobile CDL Testing with $2M Federal Grant

New Jersey has received a $2 million federal grant to introduce mobile commercial driver’s license (CDL) testing units, enhancing access for rural areas. The funds, provided by the Federal Motor Carrier Safety Administration (FMCSA), will allow the New Jersey Motor Vehicle Commission to purchase vehicles and expand CDL testing statewide.

“This makes CDL testing accessible to everyone,” said FMCSA Deputy

Administrator Vinn White. The program, benefiting aspiring bus and truck drivers, will also fund upgrades to CDL test sites for larger vehicles.

Gov. Phil Murphy called the initiative an investment in, “a stronger and safer driving community.” Two mobile testing teams will coordinate with over 550 school districts and driving schools statewide.

Source: ttnews.com

Roadside Assistance Growth Benefits Tow Companies

The global roadside assistance market is set to grow from $28.9 billion in 2022 to $47.6 billion by 2032, a boost that could greatly benefit tow companies. According to a report from Allied Market Research, the market is expected to expand at a 5.2% annual growth rate, driven by rising demand for towing, battery assistance, and other emergency services. Passenger and commercial vehicles remain major drivers of this demand, with commercial vehicle support projected to grow at 5.7% annually. Towing services, essential when vehicles are disabled, account for nearly one-third of industry revenue, while battery assistance is expected to grow even faster at 6.8%. Tow companies can also gain from partnerships with diverse service providers, including OEMs like Mercedes-Benz and Toyota, which now offer branded roadside support. This growth positions tow companies as key players in providing reliable, on-demand services worldwide.

Source: openpr.com

TxDOT Unveils Campaign to End Roadway Fatalities

The Texas Department of Transportation (TxDOT) has launched a statewide public awareness campaign aimed at eliminating traffic fatalities. In the Permian Basin, TxDOT placed 115 construction barrels along Interstate 20, each spaced 115 feet apart, representing the number of lives lost in the area.

“Since November 7, 2000, at least one person has died on Texas roads every day,” said TxDOT Odessa district engineer Eric Lykins. “Even one life lost is too many.”

In 2023, the Permian Basin’s fatality rate hit a record low of 1.98 per 100 million miles traveled, down from 3.01 in 2022, the highest among Texas’ 25 TxDOT districts. TxDOT credits collaboration with local law enforcement and community partners for this progress.

“We need the entire community,” said Sgt. Steven Blanco from Texas DPS. “Together, we can save lives.”

Source:.ttnews.com

Ohio towing law updates strengthen industry protections.

The FMCSA awarded a grant to improve CDL access.

On the Hook

Various Types and Correct Usage

By Terry Abejuela

Light-duty tow truck operators have a variety of hooks to choose from when attaching to a vehicle for towing, transporting and/or recovering. Before using a hook, tow operators must have a thorough understanding of how to use these various hooks and their Working Load Limit (WLL). Knowing their proper use and WLL is critical to safe and effective application.

The most common attachment hooks used for vehicles in light-duty towing and recovery include the T-Hook, Mini J-Hook, J-Hook, Grab Hook and R-Hook. Their WLL varies slightly between manufacturers and the design factor they use. Most light-duty tow trucks will be equipped with grade 70 hooks which generally have a WLL of 4,700 lbs. This rating only applies to the hook, so the chain and the connecting link must be of equal

or higher WLL to retain the hook rating. If not, the chain assembly rating is reduced to the WLL of the lowest rated component (in other words, “the weakest link”).

T-HOOKS

T-Hooks are primarily intended for towing and transporting of lighter passenger cars, vans and pickup trucks, and generally not recommended for recovery work. T-Hooks are commonly found on a tow chain, tie-down chain or synthetic strap, and loading bridles. A grade 70 5/16 T-Hook has a WLL of 4,700 lbs.

It is critical that the T-Hook is used only in a reinforced transport slot, and that the correct loading angle is maintained on the disabled vehicle during the tow or transport. Just because a hole in the vehicle’s body is shaped like a T-Hook slot does not mean it is intended to be used as a transport slot. If it looks like it is just sheet metal, it is probably not for transport. Reinforced T-Hook transport slots will often have an inward or outward lip around the slot. The T-Hook should just barely fit into the slot. It is also imperative that the T-Hook is at the correct angle to the transport slot when loaded. The shank of the T-Hook must be straight in line with the length of the transport slot. If the shank is at an angle to the length of the transport slot, the T-Hook will not be fully engaged. If during the tow or transport the chain or strap attached to the T-Hook becomes slack, it may allow the

Field Editor Terry Abejuela has 40-plus years of light-duty towing and recovery experience. He is also a light-duty Level 1 instructor for the California Tow Truck Association.

When using a Grab Hook in a choker hitch, the WLL of the chain is reduced approximately 20 percent depending on the choke angle.

The round shank J-Hooks have a WLL of about 3,500 lbs, and the I-Beam between 4,700 and 5,400 lbs.

intended for transporting lighter passenger cars, vans and pickup trucks, and are not generally recommended for recovery work. Mini J-Hooks are commonly found on tie-down chains or synthetic straps, and loading bridles. The WLL of a grade 70 5/16 Mini-J-Hook is also 4,700 lbs.

Mini J-Hooks are often used in the same transport slot as a T-Hook. Same as with a T-Hook, it is important to use a reinforced transport slot. But the angle of the Mini J-Hook shank to the transport slot is not as critical as it is

the angle of the bridle strap pulling the hook. It is not uncommon for a hook to become dislodged on one side during the loading process, again creating an unsafe condition.

J-HOOKS

Repeating the same guidelines noted above, J-Hooks are primarily intended for towing or transporting of lighter passenger cars, vans and pickup trucks, and not recovery work. J-Hooks don’t provide a positive attachment and can become disconnected or tip-loaded during the recovery process. J-Hooks are commonly found on light-duty tow trucks equipped with a conventional tow sling, as well as on light-duty carriers. Carriers may also have loading bridles and tie down chains or straps with J-Hooks.

There are two styles of J-Hooks common on light-duty tow trucks: round shank and I-Beam. The round shank J-Hooks are an older style and not as common now. It is important to know the difference because of variations in WLL ratings.

The round shank J-Hooks have a WLL of about 3,500 lbs, and the I-Beam between 4,700 and 5,400 lbs. It is common for the round shank J-Hook to not have a marking or tag to indicate the WLL. The I-Beam style J-Hooks are normally marked or tagged with the grade, size and WLL. Both the round shank and I-Beam style J-Hooks are available in a longor short-shank versions.

The way a J-Hook is used is the same regardless of the type. The open side or tip of the hook should face upward. Tow operators often turn the hook open-side, or tip facing down, to avoid damaging front-wheel-drive rubber axle boots. Instead of turning the J-Hooks upside down, it’s better to use another type of hook such as a T-Hook or Mini J-Hook in the transport slot, or use a grab hook

in a choker hitch.

When using a J-Hook on a conventional tow sling, make sure there at least five links of chain between the end of the J-Hook shank and the point where the tow chain attaches to the tow bar’s grab hook on the sling. If there are less than five links and the towed vehicle shifts forward during a hard stop, the tow bar may push the J-Hook off of its attachment point, disconnecting the primary attachment. Using a short shank J-Hook or a different type of hook are recommended options if it’s not possible to maintain five links.

When choosing the attachment point for the J-Hook, it must be strong enough to support the estimated load, without causing damage. Make sure the J-Hook does not make contact with components such as the tie-rods, shock absorbers, fuel tanks, spare tire well, or axles for a front wheel drive or independent rear suspension. If attaching a J-Hook to a rear wheel drive’s axle housing, be careful of hydraulic brake lines routed along the housing. Do not pinch the hydraulic brake line with the J-Hook. The J-Hooks may not fit properly on some axle housings on larger vehicles such as pickup trucks and vans. If the load does not fully sit in the throat of the hook, use a different style of hook. Do not tip load a J-Hook, as this will cause the hook to easily disconnect and may result in damage.

GRAB HOOKS

Grab Hooks are commonly used in the towing, transporting, and also the recovery of lighter passenger cars, vans and pickup trucks. Grab Hooks are commonly found on tow chains, tie-down chains or synthetic straps, loading bridles and recovery chains. A grade 70 5/16 Grab Hook has a WLL of 4,700 lbs.

Again, the load should be in the throat of the Grab Hook and not tip loaded. The most common way to use a Grab Hook on a chain is in

Tow operators often turn the hook open-side, or tip facing down, to avoid damaging frontwheel-drive rubber axle boots. Instead of turning the J-Hooks upside down, it’s better to use another type of hook.

When using a Mini J-Hook on a loading bridle, make sure the hook is not being forced out of the transport slot due to the angle the bridle strap.

a choker hitch. The WLL of the Grab Hook will not be less, but the WLL of the chain when used in a choker hitch is reduced approximately 20 percent depending on the choke angle.

When using a Grab Hook in a choker hitch, feed the hook over the attachment point and back under in order to attach the Grab Hook so the tip of the hook is facing down, allowing gravity to assist in keeping the

attached. If there is potential for the chain to become slack and/or the hook turning upside down, wrap the Grab Hook and chain with duct tape to prevent it from dislodging. This is important when using the Grab Hook during the process of recovering a vehicle back to the roadway.

R-HOOKS

R-Hooks are primarily intended for transporting lighter passenger cars, vans and pickup trucks, and are not recommended for recovery work. They are commonly found on light duty tie-down chains or synthetic straps. A grade 70 5/16 R-Hooks has a WLL of 4,700 lbs.

R-Hooks are not commonly used in light-duty transport because the T-Hook, Mini J-Hook and J-Hooks will work on most vehicles. R-Hooks will work in most of the same transport slots as the T-Hook and Mini J-Hook, and the angle of the shank of the hook is not

It is vital that the T-Hook is used only in a reinforced transport slot. Also, maintain the correct loading angle with the shank straight in line with the length of the transport slot.

as critical as the T-Hook.

A T-Hook, Mini J-Hook and R-Hook are usually found on a cluster of hooks on a tie down chain or synthetic strap or a chain or synthetic loading bridle.

When choosing a hook to attach to a vehicle for towing, transporting, or recovery, verify the WLL and the proper way to use the hook. Never exceed the WLL of any attachment hook, and use these hooks in the way they are intended to be used. For additional information, consult the manufacturer of the hook.

R-Hooks will work in most of the same transport slots as the T-Hook and Mini J-Hook, and the angle of the shank of the hook is not as critical as the T-Hook.

Emergency Action Plan

Operations Editor Randall C. Resch is a retired California police officer and veteran tow business owner, manager, consultant and trainer. He writes for TowIndustryWeek.com and American Towman, is a member of the International Towing & Recovery Hall of Fame and recipient of the Dave Jones Leadership Award. Email Randy at rreschran@gmail.com.

Is Your Tow Business Prepared for Disasters?

By Randall C. Resch

Do you have an Emergency Action Plan? Has it been practiced? Does your plan indicate at least two exits for escape? These are just some of the questions that should be addressed when implementing an Emergency Action Plan.

Many people feel the chances are slim that a natural disaster will occur near them, but in recent months many towers have come to the aid of those affected by hurricanes, tornadoes, and wildfires. Disastrous events surround everyone. Being prepared is what may very well

separate survival from tragedy. Having the right plan in place can prevent panic and rash decisions, and is often required by the Office of Emergency Services (OES) for businesses as it relates to all possible disasters. Let’s focus on preparing tow companies and their families for such events.

READINESS TO REACT

Towers know well that their work is one of the most dangerous occupations. Their duties are further compounded when Mother Nature calls unannounced. Are employees ready to handle something catastrophic?

Although there are precursors that warn of impending storms or potentially catastrophic events, not all incidents are known beforehand. Employers have a responsibility to protect their employees by having an emergency and operational plan in place. Readiness is the key to increasing the odds of employee survival during and through the path of a major event.

Wildfires, floods, hurricanes, and earthquakes are examples of naturecreated calamities. Consider how much

Putting Together an Emergency Kit

A go-bag should be prepared before an emergency, be easily accessible, and filled with at least a three-day supply of essential items allowing quick and safe evacuation. When an emergency hits, there may only be enough time to retrieve this bag. Suggested Items for an Emergency Kit:

• Clothing and personal toiletries

• Water and non-perishable food for several days

• Inventory of home contents and photographs/videotape of the house and landscape (contact your insurance agent for an inventory checklist)

• Flashlight, portable radio tuned to an emergency radio station and extra batteries (Change batteries annually to ensure they’re working when needed)

• Extra set of car and house keys

• Extra pair of eyeglasses

• Contact information for family, friends and physicians

Additional items such as the following:

• Backup cellphone/tablet batteries

time there’d be to evacuate if an extreme event were to sweep across a tow truck business or residence. Deadly events create fear, chaos, panic, and confusion, all of which can result in injury or even death. Since catastrophic events can be deadly, consider an escape scenario before an unexpected emergency arrives on the company’s doorsteps, and at home as well.

Devise a simple and easily accessible plan before it’s time to evacuate. In a fire-potential environment, be “Fire Smart” and ready for evacuation by knowing the “Ready, Set, Go Program” (RSG) found at readyforwildfire.org/ Prepare-For-Wildfire

Another aspect of pre-fire preparation is structure hardening, where a tow facility creates a defensible space. A safety plan should be all inclusive and clearly define individual responsibilities for specific tasks. Consider the following:

• Prepare for “Right Now Events”: Emergency events occur without

• Blankets, a complete change of warm clothes, and sturdy shoes

• First-aid kit, a whistle to signal for help

• Eating utensils, can opener, pocket tool set, waterproof matches

• Dust masks, waterproof tape, plastic sheeting for shelter

• Toothbrushes, soap, towels, and toilet paper

• Child-care supplies and special-needs items for seniors or the disabled

• A waterproof container with daily medication, copies of prescriptions, and other important documents

• List of emergency contacts and meeting places, a local map

• Credit cards and cash

• Pet food, water and supplies for your pet

Additional information is provided by the United States Government found at this website: ready.gov

notice. Quick and effective responses should include staying calm, rational, and focused.

• Company Oversight: Management is responsible for designating a safety officer—a supervisor, senior operator, or tow boss responsible for overseeing the company’s escape and evacuation plan.

• Vehicle Storage: Tow yards aren’t usually recognized as environmentally friendly. Many tow facilities don’t maintain exterior spaces for trimmed trees, surrounding weeds, excess trash, or stacked pine needles. Worse yet, tow yards are often overflowing with stacked cars, derelict motorhomes, piled batteries, dripping barrels of used motor oil, etc. As a side note, stored vehicles should be sold to salvage buyers or at auction as soon as the lien is cleared.

• Tow Truck Positioning: The company’s fleet should be readied and repositioned if evacuation is necessary. However, based on Mother Nature’s fury, there ◀

may be little time to escape a fast-moving disaster. Be sure the company’s fleet is adequately insured for this type of loss.

• The Business Computer: The business computer is the company’s lifeblood. Maintain a backup file of important documentation. When an evacuation is announced, grab the company’s computer or backup drive if possible. It is always recommended that an extra drive is kept offsite.

• Insurance Papers: When damages occur, having insurance papers, account numbers, vehicle registrations, and other important documents in safe storage is essential for processing claims. Once the event is over, getting back to normal is a business and family priority.

• Develop Plan Specifics: Select evacuation routes and a predetermined location for employees or family members to meet beyond the emergency’s path and away from the affected area. Perform an immediate head count to make sure everybody is present or safely located.

• Create a Communication Plan: Require employees and family members to call and check-in after an escape or active evacuation is initiated. Doing so creates a single source to locate each individual’s whereabouts after an actual escape or evacuation occurs. If a dangerous event is approaching with ample time for escape, consider driving wreckers and carriers away from the danger. Track locations of parked tow trucks and know where vehicle keys are located. Take advantage of modern technology and outfit trucks and company vehicles with GPS trackers or affordable AirPods to find safer parking areas. Practice drills are important to confirm that

the workings of the plan are in place. When these drills are completed, hold an after-action meeting to discuss details or situations that didn’t go as smoothly as required. Make necessary adjustments accordingly.

EVACUATE NOW!

When a moment of escape is available, don’t delay, just go! Avoid being that hero who dies trying to save an unsalvageable residence or business structure. More important, don’t put others in harm’s way by hunkering down, requiring that they find you as part of a search-andrescue mission.

In communities across America, laws are written specifically to address those who fail to evacuate when orders are given. For example, California’s Penal Code Section 409.5 (c), states, “An unauthorized person who willfully and knowingly

enters an area closed pursuant to subdivision (a) or (b) and who willfully remains within the area after receiving notice to evacuate or leave shall be guilty of a misdemeanor.”

When a mandatory evacuation is announced, heed the warnings. Keep in mind that nobody needs approval to evacuate early. Wise decisions mean good results.

If an employee is critically injured or killed due to lax actions of individuals refusing direct evacuation orders, civil and criminal consequences are likely.

For tow owners and heads of households, put together “go bags” and be ready to evacuate when told to do so. For more info on an Emergency Evacuation Plan, visit safetyculture.com/topics/ emergency-evacuation-plan and get current with county requirements and lifesaving strategies.

Jerry's Wrecker Service

50 Years of Dedication and a Family Legacy

By George L. Nitti

Sometimes a chance encounter leads to a life-changing choice. As a case in point, this one led to a self-made wrecker, innovative recoveries, and a celebrity client. Back in 1974, when Jerry Jones was a heavy line mechanic at Littleton Chrysler Plymouth in Midwest City, Oklahoma, he became interested in

George L.

has written for American Towman since 2009. He started out as a news writer and now writes a weekly feature on TowIndustryWeek.com, Tow Illustrated, which spotlights the tow truck graphics.

the wreckers that occasionally dropped off cars at the dealership. One day after work, he told his wife, Vickie, “I’m going to start a wrecker service.” With that declaration, Jerry’s Wrecker Service was born.

He built his first tow truck by himself, installing a wrecker bed on a Chevy C30 one-ton cab and chassis. As the business grew, it became a family operation, with Vickie by his side, and help from his brother Kenneth and longtime friend Jimmy Taylor. When his son Jason was old enough, he joined the team, and Jerry’s daughters Laura and Kristen occasionally helped dispatch calls.

Nitti

Jerry, pictured in the center, stands alongside his son and grandson during the 50th anniversary celebration.

The fleet of vehicles at Jerry's Wrecker Service.

Jerry's Wrecker Service grew rapidly, acquiring its first semi-wrecker, a Chevy C65 with a Holmes 600, in 1976. Over the years, Jerry introduced state-of-the-art equipment like an airbag cushion setup in 1989, a rarity at the time, which made recoveries more efficient and minimized damage. Over the years, Jerry has thrived in the towing business.

“It’s never the same each day,” he says. Among the most memorable moments in his 50-year career was when country music star Tanya Tucker’s tour bus slid off the road during an ice storm. Jerry had the honor of asking her to step out of the bus while he worked to free it. A fan of hers, Jerry had tried to buy tickets to her concert that night, but they were sold out. Little did he know he would meet her in person! He was hoping for her autograph, but she was whisked away into another vehicle before he finished the recovery.

Another standout recovery occurred about 15 years ago, involving an 18-wheeler carrying airplane fuel. The truck had been blown over by strong winds, and the highway patrol was eager to offload the fuel due to the fire risk. But Jerry’s team managed to recover the vehicle using airbag cushions, preventing a potentially hazardous situation.

In recent years, a recovery that Jerry vividly remembers occurred during another ice storm. A tractor-trailer piled into other vehicles on a steep incline, leading to a tragic accident that involved a livestock trailer with about 80 head of cattle. Six of the animals didn’t survive the wreck, and the aftermath included packages scattered across the highway from an Amazon trailer. The frigid temperatures, which dipped down to 10 degrees Fahrenheit, added to the difficulty of the day-long operation. Jerry credits his success to hard work and dedication.

"When you get a call, no matter the time, you need to be there," he says, recalling countless nights when he ◀

In the early 1990s, before the advent of hydraulic wreckers, Jerry’s Wrecker Service was called to recover a stainless-steel jet-fuel tanker. Using their 1974 Peterbilt

had to leave family events or wake up in the middle of the night to respond to calls.

Today, Jerry’s Wrecker Service operates a fleet that includes three semi-wreckers, two small wreckers, a tractor-trailer with a Landoll, and several other specialized vehicles. Even after 50 years, Jerry and his son Jason are still going strong, committed to providing the same quality service at a fair price.

To celebrate 50 years in business, Jerry’s Wrecker Service hosted a party on October 5, 2024. The event brought together customers and friends, totaling around 250 people in attendance. A special slideshow featured over 200 photos from the past several decades, showcasing Jerry's dedication to the job.

“It was great to see so many familiar faces,” Jerry said, reflecting on the day. “Even an old customer,

92 years old, called to say he couldn’t make it but remembered our number after all these years.”

As the business enters its next decade, Jerry shows no signs of slowing down. “I’ve still got a few years left in me,” he says. And with the next generation at the helm, the legacy of Jerry’s Wrecker Service is set to continue for many years to come.

equipped with a Holmes 750, the team successfully completed the recovery.

Jerry was an early adopter of airbag recovery technology, using it to lift a 44,000-pound tractor-trailer.

classic wrecker

Hot Rod

Hauler

Revamping a ’70 Chevy C30

By Steve Temple

What do you do with a rusty old Chevy pickup?

Put it out to pasture?

Or worse yet, crush it?

Fuhgeddaboudit! Instead, why not quadruple the engine output, slam the suspension, and refresh the cabin interior?

That’s exactly what Rob Green did and much more, as he has a longtime affection for wreckers, along with a passion for collecting

more than a dozen-and-half trucks and cars. At the tender age of 12, he started working for his dad’s garage and towing business, Dave Green

The original dash padding was eliminated and built up with steel. Modern mods include an Ididit tilt steering column and Dakota digital gauges.

Automotive, in Rochester, NY. That was back in 1989 until the early 2000s, before he went out on his own, running a car lot and repair business,

and bought a carrier for his personal.

“I’ve always had a tow truck in my life,” Rob shared.

Which explains why, in 2022, an aging 1970 Chevy C30 wrecker caught his eye on the internet. Originally a tow truck for Cliff’s Body Shop in Ellsworth, Kansas, this rig was custom built in 1977 by the company’s owner, Clifford Ostrom. The bed and boom came from a late 1950s and an early 1960s Ford. He cut down the bed and shortened the boom to fit them on the Chevy, and dropped in a 402 bigblock V8. He finished off the project by spraying it with metallic blue and white paint.

“This was always a great truck,” enthused Clifford’s son Chris. “I’m really happy to see it resurrected in such a cool way.”

To that end, Rob bought the old workhorse sight unseen for $7500, and had it shipped from Kansas to his shop where he now resides in

Arizona. He knew it needed a lot of work, but turned out to be way more than expected. Initially, he was planning on a mild refresh with a set of custom wheels, but the hot rod bug bit him—hard.

“I took it from one extreme

CVF provided a polished pulley system.

Sicario’s Garage side-skirted the lower edge of the wrecker box to match the level of the cab. Those custom rims are Peterbilt, 24.5-inch Alcoas from Lowboy Motorsports.

The old PTO winches were replaced with Warn electric units.

to the other,” he related. “Originally, I had only modest ambitions. But I just flipped the switch and went all in!”

Rob spent $20K on a new Porterbuilt chassis, which took about eight months to weld up, since it had to be beefier to handle a supercharged LT4 Corvette engine blasting out a whopping 650 horses. The frame was C-notched for the AccuAir suspension, and fitted with a Yukon 14-bolt rearend. The truck’s builder ZaccardiBuilt Garage installed the engine and managed the overall project. Sicario’s Garage did the extensive metal fabrication, such as building the wheel tubs and moving the firewall back an inch to accommodate the motor clearance. And also raising the bed, plus adding side skirts to the lower edge of the wrecker box to match the cab’s, so they both touched on the ground at the same level. But Rob didn’t want to mess with the classic patina, wanting to preserve the truck’s original look, including Cliff’s old-school shop logo.

We came across this classic wrecker at the outdoor display area of the 2024 SEMA show in Las Vegas, which was an unusual sight, since tow trucks are traditionally rare at this event. Getting into the show required some pull from Rob’s sponsors: Precision Replacement Parts (OEM weather seals and glass), and CVF (LED lighting and pulley setup for LT4). Despite the mass of spectators crowding around this surprising

ZaccardiBuilt Garage installed the 650hp supercharged LT4, along with managing the overall project.

The sturdier custom chassis from Porterbuilt had to be C-notched to fit a Yukon 14-bolt rearend and an AccuAir suspension.

Chevy, Rob says he’s seen a few disparaging comments on the internet.

“There’s haters on social media,” he admits. “They claim my wrecker is, ‘not usable’—but it actually is a tow truck.”

To prove them wrong, he’ll be towing and showing his classic wrecker all over the country.

“I’ve been in cars all my life, and the truck scene is the hottest segment,” he explains. “But I’ve never, ever seen a wrecker done to this caliber. I’m taking my passion for the auto industry and towing, and goin’ crazy with it!”

The bed was raised by Sicario’s Garage, but the boom is mostly original.

AD INDEX

GOING OVER THE WALL

Tow operator Tyler Blankenship and his family had planned to enjoy a day visiting Dollywood in Pigeon Forge, TN. His original plan was to work just a couple of hours until his family was ready to leave. At least that’s what he intended.

So, he ran local calls in his Ford F-550 Jerr-Dan MPL-40 8-ton wrecker,

A Not So Simple Winch-Out

By Steve Temple

The job sounded pretty straightforward at first. On November 4th, 2023, Hanover Wrecker Service received a digital dispatch through Towbook from National Safe Drivers Roadside Assistance for a vehicle stuck in a ditch. But then, things began to take a more complicated turn.

and then received this call. As all towers surmise, every call is simple, especially when it is categorized as a basic winch-out.

There would be huge resistance to overcome, though. Not that the car itself had heavy resistance numbers, but he also just received the call from his wife Krystin who said that the family

Dispatch described this casualty as just a “winch-out” recovery, but that was easier said than done.

Getting the rear axle up and over the wall would require some extra assistance.

was now ready to go to Dollywood. Resistance came in the form of his wife when he insisted on completing just one more call before he met with them. He assumed that this vehicle was a simple winch-out that would only take a few minutes to complete.

When he arrived on scene, however, that was not the case. The casualty was a 2020 Honda Accord whose driver had backed over a fourblock-tall retaining wall. Recovery of the vehicle would be difficult and require some thinking outside of the box. Tyler went straightway into his WreckMaster training starting with S-C-E-N-E (Survey, Calculate, Explain, No’s, Execute). The Survey showed that the car was almost unscathed by the incident. But the rear bumper was against the ground, the chassis had bottomed out on blocks from the wall, and the front tires were also hung up on the blocks. It was at this moment Tyler knew he had to weigh his options of either taking a chance on damaging the vehicle or calling in additional resources. He chose the latter, requesting one of his car carriers to be dispatched to the scene for assistance and operated by Kendall Williams.

Tyler then continued his plan of action to use the twin-line wrecker to lift the left front tire of the casualty with its left winch line, using a dualpass, K-strap/endless loop through the rim. The right winch line had to be run as a high line, with the boom of the wrecker fully extended and raised to its highest point. This setup would allow for the winch line to go over the casualty to a “Holmes tree” where it was met with another endless loop. Using a snatch block at the highest point that could be reached on the tree without using a ladder, the winch line ran down to the casualty’s right front rim. At this point, the first stage of the recovery was to lift up the casualty’s front axle, in order to free the blocks that were pressed against the exhaust’s splash guard.

RESPONDING PERSONNEL

To lift up the casualty's front axle, a snatch block was placed on a nearby tree, and a winch line ran down to the casualty's right front rim.

The Jerr-Dan MPL40 wrecker lifted and maneuvered the car to the carrier with some help from a Holmes tree.

The left front wheel was rigged with a dual-pass, K-strap/endless loop through the rim.

Tyler Blankenship

Kendall Williams

“Calculate” was the next step. Taking into consideration the car’s front axle having a GAW (Gross Axle Weight) of 2200 pounds, and lifting 100% of the weight divided by the left line and right lines, each line would handle approximately 1100 pounds. The wrecker’s 3/8-inch fiber core winch lines would have no issues lifting it.

Tyler then explained to the owner of the casualty about his plan to recover the vehicle without any

further damage, along with assuring the property owner of no expected harm to the tree by using soft rigging. Once that information was relayed, it was time to put the tow truck and car carrier into position, and then check for “No’s” before “Executing” the first phase.

Once the casualty had been lifted enough to free it from the blocks, a shovel was used to push them out of the way. As the vehicle was then lowered to the ground, Phase One

was complete. This would allow for the car carrier to connect to the casualty via V-chain bridle to winch the vehicle forward during Phase Two, as if loading it for transporting.

The winch lines from the wrecker would be relocated from the front axle’s wheels to the rear axle’s wheels. This is a Slingshot technique Tyler learned in his WreckMaster 6/7 class taught by Randy Biichle.

Tyler knew the casualty’s front axle would need to create enough resistance by anchoring itself that when the rear axle was being lifted that the front axle wouldn’t move. He winched in his lines and watched the casualty lift in midair, and then he and Kendall winched in unison. This forced the car to slide forward and up the bed, while maintaining the rear of the car in midair. The car would need to be kept as level as possible, ensuring the rear wouldn’t be lifted and plant the front bumper into the bed. And also not so low that the underbody of the car would drag on the wall.

This proved to be technically difficult—but nowhere near as challenging as what was to come. It was going to be very hard to find forgiveness from his wife Krystin who, at this point, had been at Dollywood waiting for over an hour.

Even so, Tyler couldn’t pass up this opportunity to put his skills to the test. The casualty was winched onto the car carrier where it was secured by the WreckMaster 8-point, tie-down system and transported to Hanover Wrecker Service for storage and transportation to a repair facility for the exhaust’s splashguard repair. Everyone was happy to have the car back on level ground—well almost everyone. Krystin still had a crow to pick with Tyler for missing his ETA to Dollywood. Maybe if this recovery receives a Donnie Cruse Award she’ll let him out of the doghouse.

While in midair, the car had to be kept level to avoid pushing the front bumper into the bed, and also to clear the rear underbody over the wall.

After being lowered to the ground, the car was connected to the Jerr-Dan carrier’s V-chain bridle for winching onto the bed.

Masters of Chaos

Towers Tackling Turmoil, One Scene at a Time

By Stephanie Marchese

“Expect the unexpected” is a good motto for all tow managers and operators. Any number of factors can suddenly turn a recovery in a dangerous and unpredictable scenario, requiring a towman to

Bar M Towing; Beaver, UT

not only be resourceful, but also exercise courage and fortitude. What follows are incidents recognized as demonstrating towman grit in the face of formidable challenges.

DEALING WITH THE AFTERMATH OF A BLINDING STORM

A dust storm swept through a cattle feedlot near I-15 in Millard County, UT on the hot summer day of July 25, 2021, with terrifying speed, turning the day into a swirling chaos of grit and shadows. Visibility dropped to near zero as the howling wind picked up the loose dirt, obscuring the road ahead. Drivers, blinded and disoriented, struggled to maintain control.

In the midst of the storm, a massive pileup began to unfold on the highway

Stephanie Marchese is the newest member of the American Towman Editorial Staff and brings nearly a decade of publishing experience, most recently in the book publishing sector. In addition, Stephanie is the in-house proofreader and Assistant to the Publisher.

as one vehicle after another collided, with metal crunching and tires screeching. Amidst the chaos, five beloved family members were killed when their vehicle collided with a tractortrailer. Three additional fatalities and several injuries resulted from the unavoidable series of collisions caused by the blackout condition.

When the dust finally settled, the scene was one of unimaginable horror as 20 vehicles lay in twisted heaps along the roadway.

Bar M towing was quickly on scene and worked tirelessly and methodically for more than six hours to rescue the trapped occupants and clear the roadway. With their 50-ton rotator and three 50-ton heavy-duty wreckers, they were tasked with removing four mangled semi’s, effectively enabling the highway to reopen in about four hours. Collaborating tow companies assisted in removing the lighter vehicles and the entire roadway was reopened in just six hours.

Midwest Truck, Inc.; Scott City, MO

CHAIN-REACTION DISASTER RESPONSE

While St. Patrick’s day 2022 may have dawned with anticipation of the usual cheer, it was quickly muted by an unexpected two-mile-thick black fog that blanketed the I-57 Highway in Charleston, MO.

Drivers were caught off-guard by the sudden loss of visibility and what followed was a chain-reaction of cars and trucks colliding in a deafening and deadly symphony of crashes. The pileup grew rapidly, eventually encompassing 70 vehicles in a chaotic mass of fire, smoke, metal, and glass.

Trapped within the inferno, tractor trailers ignited and burned, further reducing the almost completely compromised visibility and severely complicating rescue efforts.

Amidst the devastation, six lives were tragically lost and for 20 long hours, the highway remained closed, effectively trapping even those not directly involved in the massive crash on the secondary roadways that were being used for emergency responders.

Along with several tow companies responding to the horrific disaster was Midwest Truck, Inc. hauling their 50-ton rotator, two heavy-duty wreckers, skid steer, dump trailers, several rollbacks, and a support unit, all with the intention of saving, rescuing, and opening the roadway to the hordes of people trapped on scene and throughout the county. ◀

As recalled by Ron Pratt of Midwest Truck, other than the enormity of the wreck itself, the sheer complexity and ability of towers and other agencies to work together so well and so strategically to clear a scene is a true testament to their heroic efforts.

All American Towing & Recovery, Inc.; Justin, TX

RECOVERING FROM A TERRIBLE TWISTER

The EF-4 tornado struck Marietta, OK on May 6, 2024, with a fury unmatched, tearing through two major distribution centers and several truck stops with relentless power. In its wake, the I-35 Highway became a scene of apocalyptic devastation, with 80+ vehicles sprawled across the asphalt.

The chaos was apparent as rescuers witnessed tractortrailers and their cargo strewn about like children’s matchbox toys. On scene was All American Towing & Recovery, faced with an overwhelming challenge when their rotators, essential for lifting and clearing wreckage, couldn’t reach the topmost container of a threehigh stack of loaded containers which had been dumped by the tornado. Meanwhile, 18-wheelers lay atop one another in mangled heaps, their steel frames twisted by the storm’s force.

Adding to the danger, unused insulin needles were scattered across the roadway and were piercing the steel-toe work boots of the towers as they attempted to clear the scene.

All American Towing was on scene with a Jerr-Dan 50-60 Rotator, a Century 1140 & 1150 Rotator, three Landolls, a Century 90-55, and a skid steer, and for four days the team worked tirelessly to clear the wreckage. While the scale of destruction was immense and the cleanup was a Herculean task, All American Towing and Recovery stands as a reminder of the spirit of community and human resilience.

Metro Wrecker; Tulsa, OK

SPEEDY RECOVERY ON A SLIPPERY BRIDGE

A mix of rain, sleet, and snow turned the Gilcrease Expansion at the 51st Street exit in Tulsa, OK into a treacherous gauntlet on January 2, 2019. The suspended roadway is notoriously narrow and became the site of a 21-vehicle pileup as drivers lost control on the slick surface. Cars and trucks ended up sideways and backwards, creating a chaotic scene in the small area.

Metro Wrecker arrived quickly and realizing the danger of leaving the wreckage on the narrow bridge, acted swiftly. Working in a cold and biting wind, they began the arduous task of removing the vehicles. As their own tow yard was about 10 miles away, with practiced efficiency they cleared each car and truck, transporting them to a nearby lot, and quickly returned for more.

Despite the enormity of the challenge, the Metro Wrecker team and three collaborating companies,

managed to clear the bridge in record time during a three hourintensely coordinated effort, utilizing three flatbeds and one self-loader. According to Donald LeBlanc of Metro Wrecker, the OHP (Oklahoma Highway Patrol) sergeant on scene was both shocked and grateful for the speedy response. The quick clearance ensured safety and highlighted the dedication and skill of all the towers involved.

Murphy’s Towing; Ashfork, AZ

HELLBOY HELPS IN A HELLISH SCENE

A blizzard hit on March 23, 2023, with a vengeance and transformed the stretch of highway between Ash Fork and Williams, AZ into a treacherous, icy roadway. The storm quickly dumped 18 inches of snow and didn’t stop until the area was buried under a nearly 30-inch white blanket.

The conditions caused a catastrophic collision involving eight semi-trucks, some of which were piled on top of one another, and an additional six passenger vehicles that were unable to avoid the wreck. Three of the semi’s were completely demolished, with one trailer’s cargo imploding into the truck’s cab.

As the only towing company in the area equipped with the resources to clear the scene, Murphy’s Towing arrived with their very own “Hellboy” (15,000 lb wrecker) and immediately called for “War Machine” (a 1075 rotator) to be

brought over from another recovery, as well as six additional wreckers.

For the next 12 hours, Murphy’s crew worked around-the-clock to hook, lift, and pull the multitude of mangled trucks, cars, and parts from the roadway. The aftermath cleanup involved truckloads of eggs, meat, flooring, and even Burger King signs, and took an additional six hours to clear.

Given the length and magnitude of the storm, Rick Murphy of Murphy’s Towing estimates that he and most of his crew were awake and active for more than 36 straight hours, but insists it’s “all in a day’s work.”

Burchfield Towing; Duncansville, PA

FACING AN ICY SCENARIO

In the early hours of December 28, 2021, on I-99NB near East Freedom and Altoona, PA, a light snow from the previous day flash-froze overnight, turning the highway into a virtual ice rink. This elevated portion of the roadway, approximately 60 feet in the air, became the epicenter of an eight-vehicle crash which included two heavy-duty trucks and six passenger cars.

It began when a dump truck lost control, sliding uncontrollably on the icy surface. A tractor-trailer followed setting off a chain reaction that knocked cars aside like bowling pins. One car slid completely under a trailer, knocking it off its axles in the process. Amazingly, only minor injuries were reported.

Burchfield Towing was summoned to the scene to deal with the dilemma of this complex and multi-faceted recovery project. Initially, they had to carefully remove the damaged trailer and its axles before addressing the other vehicles and painstakingly removing them one-by-one. Despite the severity of the situation, their expertise shone through and in just three hours, the wreckage was cleared and the highway was reopened.

Tow King Of Waco; Waco, TX

MOTORCYCLE MAYHEM

Traditionally, when we consider tow companies for Masters of Chaos recognition, we are looking for towers that have been called to a chaotic crash scene. This story came to us a little differently though, as there wasn’t any particular “crash” incident, but it was certainly chaotic to say the least.

On May 17, 2015, two motorcycle rival gangs, the Bandidos and the Cossacks, planned a rendezvous at the local Twin Peaks restaurant in Waco, TX, and following what began as a minor altercation (someone’s foot was run over), nine people were shot dead an 18 were wounded.

The local DA determined that everyone on scene, 190 people in all, were under arrest, each under a $1 million bond, and all vehicles had to be immediately impounded.

Tow King of Waco arrived at what can only be described as chaos and was tasked with the job of removing 130 motorcycles and 83 various

passenger vehicles. When asked why they had to remove so many vehicles other than motorcycles when it was obviously a motorcycle-related incident, Gary Hoffman of Tow King explained that some of the cars and trucks on site were carrying all manner of weapons, including guns, knives and chains.

In an effort to protect the towers, they were provided with police escorts to and from the restaurant to the impound yard, a job that was done at night under cover of darkness (to avoid added attention) and included snipers on bridges and cops on the streets. It took Tow King of Waco two consecutive eight-hour nights to complete the job, and they utilized a Landoll trailer, which easily carried 12 motorcycles per trip, and three flatbeds, which transported an additional four each per trip.

According to Gary, it was one of the most unique recovery incidents he had ever been involved with, and hopes not to repeat the encounter ever again.

Affordable Towing; Ashland, KY

BROKEN BEER BOTTLES

On a dark stretch of US-64 on the night of September 21, 2023, an abandoned black car lay unnoticed in the middle of the highway in Grayson, KY. A tractor-trailer, hauling 44,000 pounds of glass beer bottles, barreled down the road, unable to avoid the obstacle in time. ◀

The impact was devastating, causing the truck to spill its entire load across the roadway, turning the highway into a hazardous scene of broken glass.

Affordable Towing arrived on scene with a large excavator, a skid steer, two tri-axle dump trucks, two heavy-duty wreckers, two rollbacks, and a pickup truck. Once first responders successfully removed the severely injured driver, they set to work clearing the mayhem. The highway was closed for 14 hours as Affordable Towing, in collaboration with Robert’s Towing in Lexington, KY cleaned up the massive mess.

The closure also wreaked havoc on the region’s logistics, as US 74 is a main artery for semi-trucks heading to one of the largest oil refineries in the United States, with anywhere from 500 to 2,000 tanker trucks relying on this route every day. The diversion of trucks to US-60 led to significant congestion and over a dozen additional accidents and according to Ryan Elkins of Affordable Towing, he was made aware of several truckers missing their haul that day.

The cascading effects of the crash underscored the critical importance on maintaining clear and safe highways, something Affordable Towing is well aware of and knows that although the cleanup was a massive effort, the true cost of the incident was felt far beyond the immediate scene. ◀

JHook Towing And Recovery; North Little Rock, AR

SAD STORY OF LOST LOVE

The story goes that a local, wellknown farmer who was grappling

with dementia, found himself barreling down the highway at nearly 100 mph. Driven by a memory of his long-gone sweetheart, he was determined not to be late for a date he believed they had. In his mind, she was waiting for him, just as she had for countless years, her passing a fact he couldn’t hold onto.

His desperate drive ended in disaster when he collided with a semi-truck with such force that half of the load of L’Oreal products was thrown from the trailer, scattering all across the highway. The impact so severe, that the engine from the man’s pickup was torn from its mount and flung into a nearby ditch.

JHook Towing and Recovery arrived on scene with two heavy-duty wreckers, a rollback, and ten laborers to assist with the cleanup. Once the deceased driver and severely injured truck driver were removed from the catastrophic scene, JHook set about clearing the chaos and kept at it for nearly ten hours. As described by Tim Moody of JHook Towing, due to the magnitude of the mess, traffic was stopped one mile before and one mile after the wreck scene, and in addition to cleaning the roadway, they also had to offload the remaining cargo in order to effectively remove the tractor-trailer.

The wreckage stood as a somber reminder of the gripping power of love as the farmer’s story echoed throughout the community and pulled on the heartstrings of the rough-and-tumble towers.

Winter weather adds to the challenges of handling recoveries, and requires both preparation and extra caution.

Winter Woes Overcoming Difficulties in Cold Weather

By Brian J. Riker

For most parts of the country, December brings about thoughts of holidays, snowmen, skiing and other seasonal activities. Many companies have planned shutdowns, or workers have unused vacation to burn before the New Year descends. So, the focus is on family, relaxation, and basically anything but the harsh realities of extreme winter weather.

In some areas, snow has already begun falling, and temperatures have plummeted, especially in the northern states. Preparation is key, so if hasn’t already been done, now is the time to clean and inspect both equipment and vehicles. From rigging to the fluids in your winches, and everything in-between, removing dirt, grime, and water is crucial to winter operational survival.

While heat stress takes a toll on equipment, cold can be equally as damaging. Metal becomes overly rigid, mechanical equipment slows down or freezes up, and even flexible materials

like synthetic webbing can become brittle and fragile. Also, fluids become thick and batteries show their weakness.

WARNING SIGNS

The key to proper inspection begins with a thorough cleaning. While cleaning, pay attention to stains, fluid drips, and other warning signs that there may be a leak or failure waiting to happen. When fluids thicken in the cold, it doesn’t take much for the pressure increase beyond design capabilities to blow out weak seals or lines. Catching them now, while the vehicle is not on-scene, will avoid unnecessary hassles, embarrassment, and even prevent possible injury due to a failure.

Now is the time to check the freeze point of engine coolant, and adjust the mix based upon local climate norms. Also, ensure the cabin heater is working well, change the cabin air filter, and check the defroster vents for any obstructions. A truck’s heater could save a tow operator in extreme cold.

Drain the air tanks on trucks with onboard air, such as air brakes or service trucks with compressors. The process of compressing air creates heat, which in turn captures moisture from the air, and as the compressed air cools, the moisture condenses and settles to the low points in the air system, waiting to freeze at the most inopportune time. Get in the habit of draining the air tanks daily, or at least weekly in warmer weather, but make sure this is part of a regular routine in the winter. Speaking of moisture, hydraulic fluid attracts moisture. Most manufacturers recommend changing hydraulic filters twice a year, usually in the Spring and Fall. This will help remove moisture from the fluid and keep it from freezing. Consider draining a little out of the bottom of the tank to check for moisture, or use a fluid test kit. Furthermore, make sure to use the correct type and viscosity of fluid for local temperature ranges. While every manufacturer tackles this with slight differences, they all agree that the proper fluid is important to allow for proper pressure, lubrication, cooling, and to

Brian J. Riker is a thirdgeneration towman, with 30 years of experience in the ditch as a tow operator, and president of Fleet Compliance Solutions. He specializes in helping navigate the complex world of federal and state transportation regulatory compliance. He can be reached at brian.riker@ fleetcompliancesolutions.net

avoid temperature problems. This is important for both the hydraulic fluid in the PTO system, as well as the lubricating oil in the winch gear box, transmission, and differentials on the truck chassis.

DIESEL DOWNSIDES

Modern diesel engines are designed to operate on thinner motor oils than in the past few years, so engine oil is not as critical to safe winter operations as it was previously. However, with older equipment be sure to have a good block heater, or at least an oil pan heater, or a warm garage for parking inside.

As for modern fuel, most reputable vendors pre-treat their diesel for winter with additives that will not void any engine warranties. When adding aftermarket fuel treatments, make sure they are from a reputable supplier and are not going to cause harm to the engine or emissions treatment systems such as the DPF.

Until the temperature falls near zero, there may not be any advantage to additives except for possibly at the beginning of the season, just to be absolutely certain that all stray moisture is removed from the fuel system. In areas that have Number 1 diesel available, it is a better choice for extreme cold climates, even though it is more expensive. It has additional anti-gel properties, a lower wax content, and a higher cetane number

so it ignites more easily in cold starts.

Always carry a spare set of fuel filters and a few bottles of Diesel 9-11, Melt Down, Hot Shot’s Secret’s Diesel Winter Rescue, or a similar additive designed to dissolve gelled diesel fuel, especially when traveling beyond a typical service area and possibly purchasing fuel from unfamiliar sources.

Another key element on the winter inspection list is the electrical system. Batteries and other electrical components are very sensitive to hot or cold temperatures. In cold weather, batteries lose their effectiveness quickly, making clean and tight electrical connections absolutely critical.

As the temperature changes, it is recommended to visually inspect all

batteries, along with the starting and charging cables for corrosion, damage, connections, or any other indications that may be ready to fail. A load tester should be applied to each battery individually to check its health, and even if there’s just one weak battery, replace them all. It is a recommended practice to replace truck batteries, especially lead-acid type, in groups instead of individually. Caution— do not combine different types of batteries (i.e., lead acid and AGM are not compatible).

RIGGING IN EXTREME COLD

Now that your truck is ready for winter, what about other equipment? Winter weather brings heavy precipitation, excess moisture,

Diesel fuel gels when the paraffin in the diesel fuel starts to crystallize in cold weather, sometimes as soon as 15 degrees. A variety of diesel treatments are available to re-liquify gelled fuel and de-ice frozen fuel filters.

Handling a recovery in extreme weather requires patience and persistence, so recognize that some things are just going to take a little longer.

Another frozen equipment issue involves recovering or towing a vehicle that has been sitting outside overnight or a few days, especially after sliding off the road.

harsh deicing chemicals, and below freezing temperatures to a good portion of the country.

Heat-treated metal, such as found in shackles, hooks, and other rigging, becomes brittle at -40 degrees (which also happens to be the point where the Fahrenheit and Celsius temperature scales meet). This is also the lowest temperature for synthetic rigging such as straps and slings, which ensures the whole assembly maintains its designed strength rating.

Don't be tempted to clean your rigging after exposure to the elements by simply spraying with a pressure washer and some degreaser. To safely wash off the contaminants on synthetic materials, use a pail of clean water, not a pressure washer, as this will cause damage to the material and result in a loss of strength. Do not use detergents or degreasers either, just a simple water bath in the sink or a bucket. Manufacturer instructions recommend rinsing off only with cool, clear water.

When drying straps after exposing them to water, simply hang them in a dark area with cool, dry air. Do not apply direct heat, as this can damage the fibers and lead to failure at a much lower stress level than expected.

A light coating with a dry lubricant such as graphite spray, commonly called Slip Plate, will help keep ratchets and binders moving freely in all temperatures, without the messy drips and overspray from penetrating oils. Proper maintenance of all moving parts is important, and rinsing off the deicing spray from ratchets and binders, and then lubricating them afterwards will provide trouble-free use all winter long.

THAWING OUT FROZEN EQUIPMENT

Don’t be tempted to put tiedown straps or other rigging on the passenger floor with the heater blowing on them in order to thaw

Remember, when working hard in extreme cold, shoveling snow is a leading cause of heart attacks.

them out and dry them off. Having the straps loose inside the cab is a safety hazard. In the event of a crash, anything that is unsecured inside the cab can become a projectile and cause severe harm. Further, manufacturer testing on synthetics has shown that road grime, salt, and brine do not affect the working load limit or strength of those materials, so keeping them clean or dry is not absolutely necessary.

That said, storing straps and other rigging between use is always a good practice, mostly to avoid prolonged exposure to direct sunlight, which does degrade the integrity of most synthetics.

DIGGING OUT

Another frozen equipment issue not often considered is when recovering or towing a vehicle that has been sitting outside overnight or for a few days, especially after sliding off the road. It might not be possible to release the brakes easily, start the engine, or even get to proper hook points because of frozen snow pack, slush, or ice.

Be prepared to plumb remote air to a casualty simply to release the brakes, maybe even set up a portable heater and tarp in a tent-like fashion to warm up the casualty enough so it will start, if needed. A portable generator with a 12/24-volt charger/ jump starter, when plugged into the casualty to charge the batteries and

block heater (if available), can make short work of starting a casualty that has been idle for days.

STAY ALERT

All these tools and tips are useless if a tow operator gets hurt. Always dress for the weather, wearing layers to allow for easy adjustments as the day progresses or the activity level and exposure change. Work in short spurts with plenty of rest and hydration. Yes, even in the cold, it’s possible to become dehydrated, so drink plenty of clear liquids and avoid high sugar and high caffeine drinks.

Keep hands and feet dry! Bring several pairs of gloves and a change of boots and dry socks. Hands and feet are the first areas to show signs of frostbite, with ears and nose a close second.

Avoid slips and falls by taking small and deliberate steps. On ice, walk like a penguin, wobbling from foot to foot to avoid the traditional lift and step to reduce the chance of losing traction and falling.

Having high-quality shovels, clean and dry gloves, cleats for your boots, and removing just smaller chunks of snow will help dig out even the most buried vehicles without getting hurt.

Remember, when working hard in extreme cold, shoveling snow is a leading cause of heart attacks. If the snowpack or ice is hard and thick, don’t hesitate to call in a machine. A mini-excavator or skid steer will make short work of even the toughest frozen precipitation.

Haste makes waste, and extreme weather requires patience and persistence, so recognize that some things are just going to take a little longer. Cold weather presents many unique challenges, but with a little preparation and the proper mindset, they can be overcome safely and efficiently.

Towman Tenacity

Overcoming Adversity Leads to a Family Friendly Tow Truck

By Steve Temple

Who can forget all those Looney Toons cartoon characters, the whirling Tasmanian Devil, “Taz”, and the cute little Tweetie Bird canaries? Well, certainly not Pete Dinome, founder of Lil Pete's

TECHNICAL HIGHLIGHTS

Engine: Cummins X15

Chassis: 2023 Peterbilt 389

Wrecker: Century 5130

Automotive, Inc. So, when Pete asked Vinnie Pinstripe to wrap his Century 5130 wrecker, he picked those characters, but not just because he’s fond of the cartoons. Taz actually represents his son Pete,

aged 10, the company’s namesake. Like the excitable dust devil, he’s a bit of hurricane, and also an avid fan of Dad’s tow trucks (and even knows how to operate them). Plus Pete’s two daughters, Toni and Nikki, who differ in personality, just as much as the two Tweety Birds.

“The one with spunk is Toni, and the other, Nikki, is sweet,” he laughs. And when they point at the Tweety Birds pictured on the side of his wrecker, “Both say, ‘Daddy that’s

Custom Features: LED Rock Lights and Underglow lighting, Starlight headliner, multicolored lights in air cleaners, cordless Milwaukee Tools in all toolboxes with built-in chargers, gold foil on Looney Toons graphics, two 12-inch Kicker subwoofers with amp

Graphics: Vinnie Pinstripe; Port Chester NY

me!’ It’s like hearing them in stereo.” Pete’s focus on family goes back to the origins of his tow company. Previously, he had toiled long hours at a body shop. ◀

Pete says Taz the Tasmanian devil and the Tweety Birds are a lot like his kids.

“When my wife Krysta was pregnant with my son,” Pete explains, “I realized I didn’t want to work for somebody else.”

So back in 2015, he scrounged up a dilapidated 2008 Silverado pickup running a sneaker lift and tow sling. With only “a dollar and a dream,” (but without the NY Lottery Ticket), he started towing anything and everything in the Bronx. (And after lil’ Pete was born, he brought him home from the hospital in that funky tow truck.)

Wanting to build a business and a lasting legacy for his growing family,

Pete next acquired an older flatbed, which he used for all sorts of towing and hauling. “You have to be willing to do jobs that nobody else wants,” he advises. This “can do” attitude has paid off, and today he has 34 wreckers and support vehicles in his fleet, along with a staff of 30 or so employees.

He gratefully credits Zip’s with lending a hand (and funds) to help him grow his company, now based in four locations in Putnam County, NY after relocating there in 2017.

The latest tow truck is his Century 5130, which Zip’s upgraded

with custom lighting, cordless tools, and audio upgrades. Besides being instrumental in the recovery of a dump truck that fell through a wooden bridge, this wrecker also took home a Best of Show trophy at the ESTRA show, and a first in class at last year’s Tow Expo in Baltimore. Pete points out that he wants his tow company to secure his family’s future for generations. So, those Looney Toon graphics have a deeper meaning. When his kids say, “There’s Daddy’s truck,” Pete exclaims, “No, it’s yours!”

The Dinome clan inspired the look of this Century 5130 wrecker.

Pete’s personal pickup is a light-duty Ram, customized with color-matched components, Underglow lighting, and Vinnie’s colorful wrap.

Adding some extra glamor to Lil’ Pete at the Tow Expo.

supplier scOOp

Peterbilt Recognized for Support of Military

Peterbilt announced its designation as a 2025 Military Friendly Employer (MFE), demonstrating its strong commitment to the military community. This recognition is awarded to companies fostering an inclusive workplace by Military Friendly, a ratings entity that evaluates organizations on their policies and resources for recruiting and retaining veterans.

Peterbilt was identified as an organization that leads the way in recruiting, retaining, and advancing military veterans and service members transitioning from the military. The company’s effective programs and practices met the Military Friendly qualification standards to earn the MFE designation.

Peterbilt encourages a strong sense of community to support veterans and active-duty service members both internally and externally starting with its Veterans Employee Resource Group. This group serves as a platform for connection and engagement. The company focuses on creating meaningful recognition and celebratory opportunities to acknowledge the commitment of service members. Peterbilt also actively engages with organizations that honor and champion the military community like Wreaths Across America and RecruitMilitary.

In other Peterbilt news, the company is also recognized as a 2024

Top Company for Women to Work for in Transportation by the Women In Trucking (WIT) Association. This award marks another consecutive year of receiving this esteemed honor. Peterbilt is also among the Elite 30, noted as one of the 30 companies that garnered the highest number of votes.

Since its establishment in 2018, the Top Company for Women to Work for in Transportation recognition program has supported WIT’s mission of promoting companies that prioritize the employment and advancement of women in the transportation industry.

Peterbilt continues to invest in initiatives that support diversity and inclusion in the workplace, including the Peterbilt Diversity Council, dedicated to recruiting, developing and promoting a diverse workforce with equal career opportunities for all employees. Additionally, the Peterbilt Women’s Initiative Network (PBWIN) focuses on inspiring, professionally developing, and championing the empowerment of women within the organization. Peterbilt is committed to employing a highly qualified workforce that drives innovation through the collaboration of diverse perspectives.

Source: peterbilt.com

Black Phoenix Group Acquires PACCAR Winch

The Black Phoenix Group LLC (“BPG”), a private investment firm focused on American businesses, announced the acquisition of PACCAR Winch from PACCAR Inc. (NASDAQ: PCAR). The transaction was finalized on October 31, 2024. The financial terms of the acquisition are undisclosed.

PACCAR Winch is a leading manufacturer of industrial winches, hoists and drive systems. The Company designs and manufactures a wide variety of engineered solutions under the BRADEN, CARCO, and Gearmatic brand names. PACCAR Winch will continue to operate under its current management team. This acquisition

marks a significant milestone for BPG as it continues expanding its industrial portfolio.

PACCAR Inc. is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates.

Source: blackphoenixgroup.com

East Coast Towing Acquires John E. Link Trucking

East Coast Towing has acquired John E. Link Trucking, expanding its services to include specialized hauling of oversized loads, such as construction equipment, across the Southeast. The acquisition integrates John E. Link’s expertise in heavy-haul transport with East Coast’s towing and recovery services, broadening capabilities for commercial, individual, and government clients. John E. Link Trucking will now operate as East Coast Heavy Haul, for a seamless transition.

Source: facebook.com/EastCoastHeavyHaul

Ford’s Power Stroke Ratings

The Ford Power Stroke family of diesels is offered with three different output ratings for the medium-duty Ford for the 2025 model year. The F-650 and F-750 harness the turbodiesel 6.7L Power Stroke V8, with one standard output, and two optional output upgrades available. The base engine is tagged with option code 99C, and is rated at 270 horsepower at 2,400 rpm, and 700 lb/ft of torque at 1,500 rpm. The medium-duty pickup can be outfitted with an upgraded version of that same engine, identifiable by option code 99E. This engine is delivers 300 hp at 2,500 rpm and 725 lb/ft of torque at 1,500 rpm. The most powerful variant gets option code 99X, and is capable of an impressive 330 hp at 2,600 rpm and 750 lb/ft of torque at 1,500 rpm.

Steve Calitri Editor-in-Chief scalitri@towman.com

Purpose and Meaning

By Steve Calitri

Iconducted a webinar in October titled, Building a Powerhouse Image for Your Towing Company. I’ve been deeply involved with this industry for 40 years, so I felt I had some perspective worth sharing on the topic.

One point I drove home throughout the online seminar was centered around the catch phrase: Purpose and Meaning. The guiding principle I have followed in building the American Towman Exposition and its image, is that all exposition events and promotions must have both a purpose and a meaning. That being said, there is not one awards-event or recognitionprogram which helps build attendance that hands out participation trophies just for showing up.

Indeed, those being recognized have earned their honors. The Towman Order are nominated by police and fire chiefs for their outstanding services to their communities. ACE recipients are nominated by motor clubs and call providers for their track record of reliable service: calls taken and stellar ETA’s. The American Towman Medal is awarded to a towman who risks his life in the act of rescuing another.

The closest award we have perhaps to a participation trophy is the Valor Pin that I instituted two years ago: for all “White Line Warriors” who brave working on America’s roadsides. Some may say this is just nodding to those simply doing their job. I would vehemently argue that they earn the Towman Valor Pin each day they work on our perilous roadways.

AT’s awards are valuable to their recipients beyond their initial glory. The

awards garner media attention in towns across America. Towmen receiving honors that have meaning behind them have scored front page newspaper articles as well as evening news coverage.

A tow boss should ask him or herself, what is the image the company should portray? Then, what is the purpose and meaning of the image? For example, is the desired image fast arrivals, yet the reality is slow service? Hence, no meaning behind the slogan or promises.

Many towmen organize their own events: cross training with fire and police and mock incidents. The purpose is sharing knowledge and experience among all involved, showing the host towing company as a leader, and potentially getting media attention. The meaning is preparedness, readiness, and good morale among the troops.

There is purpose and meaning behind bringing coffee and doughnuts into a police station. Is the purpose to make the police feel appreciated, or simply to feel good by a friendly gesture, or continuing to cultivate their favor? Most acts have more than one purpose.

A Texas towman who I know does a motorist a favor every day, above and beyond the expected service. He believes in God. He seeks only spiritual reward.

The purpose and meaning behind the image we build need not be too calculating. There is great hospitality at American Towman shows, because we are grateful for those towmen who show up. And yes, we want them to return. But if you saw the catering bill we pay for that hospitality, you’d say we’re crazy. Our purpose is to be the greatest trade show in the world, for those of us at American Towman, and for our industry.

Likewise, a tow boss placing emphasis on purpose and meaning in the company’s mission, might aspire to be the greatest towing company in the nation. The road to achieving that level of excellence has many purposes and rewards, and meaning for everyone in that company.

News flash

NOCSHC Supports New Administration

The National Open Commerce and Safer Highways Coalition (NOCSHC) looks forward to working with the incoming Trump Administration, the United States Senate, and the United States House of Representatives to advance the priorities of the towing and recovery industry. Namely, supporting the Administration in a mutual quest to reduce bureaucratic red tape and burdensome federal regulations. Deregulation is a centerpiece of the incoming Administration, and one that the NOCSHC strongly supports, along with opposition to federal price controls and increased federal regulation. In addition, the NOCSHC looks forward to the withdrawal of the overly broad, so-called “junk fee” rule that was put forth by the Biden Administration’s Federal Trade Commission, as it would have decimated the towing and recovery industry.

“We’re committed to working with the incoming Administration to reduce bureaucratic hurdles and ease regulatory burdens on the industry,” said NOCSHC Chairman Quinn Piening. “We look forward to policies that support a balanced regulatory approach and uphold market-driven principles.”

Lastly, the NOCSHC looks forward to working with the Department of Transportation and the Federal Motor Carriers Safety Administration in their primary goal of making sure America’s roads are safe and secure, and not overly taxed and regulated. The NOCSHC plans to work hard to ensure that the interests of the towing and recovery industry are protected. And also advance the goals and objectives of the tens of thousands of men and women in the towing and recovery industry who keep our roads open and safe every day.

Source: nocshc.com

Quinn Piening: 510-377-4728.

Vancouver Tower Rescues Vehicles in Severe Flood

Martin Slen, owner of Burnaby Towing, has earned widespread praise after rescuing vehicles trapped in floodwaters during the recent atmospheric river event in Burnaby, near Vancouver, British Columbia. Slen used his modified tow truck, equipped with a self-loader, to recover four vehicles—in-

Martin Slen recovered vehicles trapped in floodwaters. cluding a van and a Corolla submerged up to the windows—along Still Creek, a known flood zone. Though he admitted to feeling “a little bit” nervous, Slen’s training and experience helped him brave the deep waters. News footage showed him navigating through water up to his truck’s wheels, prompting admiration online.

“Don’t try to be a hero,” he advised drivers, urging caution in flood conditions. His dedicated efforts throughout the day saved multiple vehicles and highlighted his skill and commitment to his community.

Source: vancouversun.com

Tampa Tow and Repair Shops

Strained After Hurricanes

Tow companies and auto repair shops in Tampa are overwhelmed following Hurricanes Milton and Helene, with businesses seeing a dramatic rise in demand. Gin- ◀

ger Darling, owner of Nationwide Towing, reported a 75% increase in calls. “We’re all much busier than usual,” she said, explaining the difficulty in keeping up with the surge.

The storms flooded many vehicles, pushing repair shops like Middleton’s Auto Care to their limits. General manager Donavan Middleton noted more damage from Helene than Milton, with flooded cars often showing hidden electrical issues.

Darling shared the emotional toll of the situation, recalling a man in tears as she recovered his Ford Raptor. “It’s been a nightmare for so many,” she said, stressing the need for compassion amid the ongoing chaos. With no sign of the workload easing, these businesses continue to struggle to meet the growing demand.

Source: fox13news.com

TRAA Pushes for Towers in Roadside Safety Bill

The Towing and Recovery Association of America (TRAA) is advocating for the inclusion of towing professionals in the recently introduced Preventing Roadside Deaths Act. Introduced by Congressmen Rudy Yakym (IN-02) and Troy A. Carter Sr. (LA-02), the bipartisan bill aims to address the high number of fatalities involving disabled vehicles on U.S. highways. However, the current draft omits specific mention of towing and recovery workers, who are often at risk when assisting motorists. TRAA, along with key advocate Bart Giesler of the Indiana Towing and Wrecker Association (ITWA), is working closely with lawmakers to ensure Traffic Incident Responders, especially tow operators, are recognized.

"Our goal is to make sure the towing industry is recognized for the dangerous work they do on our roadways," said a TRAA representative. While the bill may not advance this session, TRAA aims to have it reintroduced with towing professionals included. The bill would also improve data collection, develop a strategic plan with stakeholders, and use existing federal funding through the Bipartisan Infrastructure Law to help prevent roadside accidents. TRAA continues to highlight the dangers faced by tow truck drivers and aims to secure their inclusion in this critical legislation.

Source: TRAA

News flash

NOCSHC Supports New Administration

The National Open Commerce and Safer Highways Coalition (NOCSHC) looks forward to working with the incoming Trump Administration, the United States Senate, and the United States House of Representatives to advance the priorities of the towing and recovery industry. Namely, supporting the Administration in a mutual quest to reduce bureaucratic red tape and burdensome federal regulations. Deregulation is a centerpiece of the incoming Administration, and one that the NOCSHC strongly supports, along with opposition to federal price controls and increased federal regulation. In addition, the NOCSHC looks forward to the withdrawal of the overly broad, socalled “junk fee” rule that was put forth by the Biden Administration’s Federal Trade Commission, as it would have decimated the towing and recovery industry.

“We’re committed to working with the incoming Administration to reduce bureaucratic hurdles and ease regulatory burdens on the industry,” said NOCSHC Chairman Quinn Piening. “We look forward to policies that support a balanced regulatory approach and uphold market-driven principles.”

Lastly, the NOCSHC looks forward to working with the Department of Transportation and the Federal Motor Carriers Safety Administration in their primary goal of making sure America’s roads are safe and secure, and not overly taxed and regulated. The NOCSHC plans to work hard to ensure that the interests of the towing and recovery industry are protected. And also advance the goals and objectives of the tens of thousands of men and women in the towing and recovery industry who keep our roads open and safe every day.

Source: nocshc.com

Quinn Piening: 510-377-4728.

Vancouver Tower Rescues Vehicles in Severe Flood

Martin Slen, owner of Burnaby Towing, has earned widespread praise after

rescuing vehicles trapped in floodwaters during the recent atmospheric river event in Burnaby, near Vancouver, British Columbia. Slen used his modified tow truck, equipped with a self-loader, to recover four vehicles—including a van and a Corolla submerged up to the windows—along Still Creek, a known flood zone. Though he admitted to feeling “a little bit” nervous, Slen’s training and experience helped him brave the deep waters. News footage showed him navigating through water up to his truck’s wheels, prompting admiration online.

“Don’t try to be a hero,” he advised drivers, urging caution in flood conditions. His dedicated efforts throughout the day saved multiple vehicles and highlighted his skill and commitment to his community.

Source: vancouversun.com

Tampa Tow and Repair Shops Strained After Hurricanes

Tow companies and auto repair shops in Tampa are overwhelmed following Hurricanes Milton and Helene, with businesses seeing a dramatic rise

in demand. Ginger Darling, owner of Nationwide Towing, reported a 75% increase in calls. “We’re all much busier than usual,” she said, explaining the difficulty in keeping up with the surge.

The storms flooded many vehicles, pushing repair shops like Middleton’s Auto Care to their limits. General manager Donavan Middleton noted more damage from Helene than Milton, with flooded cars often showing hidden electrical issues.

Darling shared the emotional toll of the situation, recalling a man in tears as she recovered his Ford Raptor. “It’s been a nightmare for so many,” she said, stressing the need for compassion amid the ongoing chaos. With no sign of the workload easing, these businesses continue to struggle to meet the growing demand.

Source: fox13news.com

TRAA Pushes for Towers in Roadside Safety Bill

The Towing and Recovery Association of America (TRAA) is advocating for the inclusion of towing professionals in the recently introduced Preventing Roadside Deaths Act. Introduced by Congressmen Rudy Yakym (IN-02) and Troy A. Carter Sr. (LA-02), the bipartisan bill aims to address the high number of fatalities involving disabled vehicles on U.S. highways. However, the current draft omits specific mention of towing and recovery workers, who are often at risk when assisting motorists. TRAA, along with key advocate Bart Giesler of the Indiana Towing and Wrecker Association (ITWA), is working closely with lawmakers to ensure Traffic Incident Responders, especially tow operators, are recognized.

Congressman Troy A. Carter Sr. (LA-02), co-sponsor of the bipartisan Preventing Roadside Deaths Act.

Martin Slen recovered vehicles trapped in floodwaters.

Ginger Darling of Nationwide Towing, noted a surge in demand following Hurricanes Milton and Helene.

"Our goal is to make sure the towing industry is recognized for the dangerous work they do on our roadways," said a TRAA representative. While the bill may not advance this session, TRAA aims to have it reintroduced with towing professionals included. The bill would also improve data collection, develop a strategic plan with stakeholders, and use existing federal funding through the Bipartisan Infrastructure Law to help prevent roadside accidents. TRAA continues to highlight the dangers faced by tow truck drivers and aims to secure their inclusion in this critical legislation.

Source: TRAA

Towman Downed in Paterson, NJ

A tow truck driver was tragically killed late Sunday morning on Route 19 near the Valley Road exit in Paterson, NJ. The incident occurred shortly before 11:40 a.m. in the southbound lanes, according to law enforcement officials. The victim, identified as

64-year-old Manuel Perez, a resident of Paterson, had stopped on the highway to load a disabled vehicle onto his tow truck. As he was working to hook up the vehicle, a Toyota sedan traveling southbound struck him, said Rob Rowan of the New Jersey Attorney General’s Office, who serves as a spokesperson for the Paterson Police Department. The impact caused the Toyota to collide with the tow truck before overturning. Emergency responders pronounced Perez deceased at the scene. The driver of the Toyota, whose name has not been released, sustained non-life-threatening injuries and was transported to St. Joseph’s University Medical Center for treatment. The Passaic County Prosecutor’s Office has confirmed that the investigation into the accident is active and ongoing.

Source: dailyvoice.com

Towman Charged in Fatal Equipment Crash

Towman Michael John Love, 52, is facing serious charges, including man-

slaughter and aggravated assault, following a fatal crash on July 6 in Ogden Canyon, Utah which claimed the lives of Richard David Hendrickson, CEO of Lifetime Products, and his daughter, Sally. Authorities allege Love failed to properly secure equipment on his tow truck, leading it to dislodge and strike Hendrickson’s SUV on a sharp bend along SR-39.

An investigation by the Federal Motor Carrier Safety Administration (FMCSA) into Love Towing uncovered critical safety violations. The FMCSA reported that the company failed to maintain necessary driver qualification files, did not require drivers to prepare duty-status records, and lacked a proper alcohol and controlled substances testing program.

Love has previous citations for theft, speeding, and providing false vehicle registration evidence, which added scrutiny to his case. The crash also left Hendrickson’s wife and two other children with non-life-threatening injuries.

Source: kutv.com

News flash

NOCSHC Supports New Administration

The National Open Commerce and Safer Highways Coalition (NOCSHC) looks forward to working with the incoming Trump Administration, the United States Senate, and the United States House of Representatives to advance the priorities of the towing and recovery industry. Namely, supporting the Administration in a mutual quest to reduce bureaucratic red tape and burdensome federal regulations. Deregulation is a centerpiece of the incoming Administration, and one that the NOCSHC strongly supports, along with opposition to federal price controls and increased federal regulation. In addition, the NOCSHC looks forward to the withdrawal of the overly broad, socalled “junk fee” rule that was put forth by the Biden Administration’s Federal Trade Commission, as it would have decimated the towing and recovery industry.

“We’re committed to working with the incoming Administration to reduce bureaucratic hurdles and ease regulatory burdens on the industry,” said NOCSHC Chairman Quinn Piening. “We look forward to policies that support a balanced regulatory approach and uphold market-driven principles.”

Lastly, the NOCSHC looks forward to working with the Department of Transportation and the Federal Motor Carriers Safety Administration in their primary goal of making sure America’s roads are safe and secure, and not overly taxed and regulated. The NOCSHC plans to work hard to ensure that the interests of the towing and recovery industry are protected. And also advance the goals and objectives of the tens of thousands of men and women in the towing and recovery industry who keep our roads open and safe every day.

Source: nocshc.com

Quinn Piening: 510-377-4728.

Vancouver Tower Rescues Vehicles in Severe Flood

Martin Slen, owner of Burnaby Towing, has earned widespread praise after

rescuing vehicles trapped in floodwaters during the recent atmospheric river event in Burnaby, near Vancouver, British Columbia. Slen used his modified tow truck, equipped with a self-loader, to recover four vehicles—including a van and a Corolla submerged up to the windows—along Still Creek, a known flood zone. Though he admitted to feeling “a little bit” nervous, Slen’s training and experience helped him brave the deep waters. News footage showed him navigating through water up to his truck’s wheels, prompting admiration online.

“Don’t try to be a hero,” he advised drivers, urging caution in flood conditions. His dedicated efforts throughout the day saved multiple vehicles and highlighted his skill and commitment to his community.

Source: vancouversun.com

Tampa Tow and Repair Shops Strained After Hurricanes

Tow companies and auto repair shops in Tampa are overwhelmed following Hurricanes Milton and Helene, with businesses seeing a dramatic rise

in demand. Ginger Darling, owner of Nationwide Towing, reported a 75% increase in calls. “We’re all much busier than usual,” she said, explaining the difficulty in keeping up with the surge.

The storms flooded many vehicles, pushing repair shops like Middleton’s Auto Care to their limits. General manager Donavan Middleton noted more damage from Helene than Milton, with flooded cars often showing hidden electrical issues.

Darling shared the emotional toll of the situation, recalling a man in tears as she recovered his Ford Raptor. “It’s been a nightmare for so many,” she said, stressing the need for compassion amid the ongoing chaos. With no sign of the workload easing, these businesses continue to struggle to meet the growing demand.

Source: fox13news.com

TRAA Pushes for Towers in Roadside Safety Bill

The Towing and Recovery Association of America (TRAA) is advocating for the inclusion of towing professionals in the recently introduced Preventing Roadside Deaths Act. Introduced by Congressmen Rudy Yakym (IN-02) and Troy A. Carter Sr. (LA-02), the bipartisan bill aims to address the high number of fatalities involving disabled vehicles on U.S. highways. However, the current draft omits specific mention of towing and recovery workers, who are often at risk when assisting motorists. TRAA, along with key advocate Bart Giesler of the Indiana Towing and Wrecker Association (ITWA), is working closely with lawmakers to ensure Traffic Incident Responders, especially tow operators, are recognized.

Congressman Troy A. Carter Sr. (LA-02), co-sponsor of the bipartisan Preventing Roadside Deaths Act.

Martin Slen recovered vehicles trapped in floodwaters.

Ginger Darling of Nationwide Towing, noted a surge in demand following Hurricanes Milton and Helene.

“Our goal is to make sure the towing industry is recognized for the dangerous work they do on our roadways,” said a TRAA representative. While the bill may not advance this session, TRAA aims to have it reintroduced with towing professionals included. The bill would also improve data collection, develop a strategic plan with stakeholders, and use existing federal funding through the Bipartisan Infrastructure Law to help prevent roadside accidents. TRAA continues to highlight the dangers faced by tow truck drivers and aims to secure their inclusion in this critical legislation.

Source: TRAA

Towman Downed in Paterson, NJ

A tow truck driver was tragically killed late Sunday morning on Route 19 near the Valley Road exit in Paterson, NJ. The incident occurred shortly before 11:40 a.m. in the southbound lanes, according to law enforcement officials. The victim, identified as 64-year-old Manuel Perez, a resident of Paterson, had stopped on the highway to load a disabled vehicle onto his tow truck. As he was working to hook up the vehicle, a Toyota sedan traveling southbound struck him, said Rob Rowan of the New Jersey Attorney General’s Office, who serves as a spokesperson for the Paterson Police Department. The impact caused the Toyota to collide with the tow truck before overturning. Emergency responders pronounced Perez deceased at the scene. The driver of the Toyota, whose name has not been released, sustained non-life-threatening injuries and was transported to St. Joseph’s University Medical Center for treatment. The Passaic County Prosecutor’s Office has confirmed that the investigation into the accident is active and ongoing.

Source: dailyvoice.com

Towman Charged in Fatal Equipment Crash

Towman Michael John Love, 52, is facing serious charges, including manslaughter and aggravated assault, following a fatal crash on July 6 in Ogden Canyon, Utah which claimed the lives of Richard David Hendrickson, CEO of

Lifetime Products, and his daughter, Sally. Authorities allege Love failed to properly secure equipment on his tow truck, leading it to dislodge and strike Hendrickson’s SUV on a sharp bend along SR-39.

An investigation by the Federal Motor Carrier Safety Administration (FMCSA) into Love Towing uncovered critical safety violations. The FMCSA reported that the company failed to maintain necessary driver qualification files, did not require drivers to prepare duty-status records, and lacked a proper alcohol and controlled substances testing program.

Love has previous citations for theft, speeding, and providing false vehicle registration evidence, which added scrutiny to his case. The crash also left

Hendrickson’s wife and two other children with non-life-threatening injuries.

Source: kutv.com

Tragic Multi-Vehicle Crash Outside Lansing, Michigan

Four people were killed and 17 others injured following a devastating multi-vehicle collision on November 2. The crash occurred around 11:42 p.m. on I-96, near M-52 in the Webberville area, 20 miles east of Lansing.

Michigan State Police (MSP) reported that the westbound lanes of I-96 had been closed for a DTE Energy crew to string power lines across the highway. Shortly after the highway was reopened, traffic remained backed up, and a semi-truck pulling a trailer crashed into the stopped vehicles, resulting in a fire that engulfed the semi and multiple other vehicles. Investigators believe the semi-truck driver failed to notice the traf-

fic backup and was unable to stop in time, involving around 15 vehicles in the collision.

The victims have been identified as a 29-year-old Carson City man driving a Ford F-150 and three Lansing residents: a 20-year-old woman, a 43-year-old woman, and a 47-year-old man. Seventeen individuals with serious injuries were taken to the University of Michigan Health-Sparrow and McLaren Hospitals in Lansing. Authorities are continuing to investigate the crash.

Source: wilx.com

Heavy equipment being hauled by a tow truck dislodged in Ogden, Utah.

Aerial footage shows the fiery wreckage from a multivehicle collision.

NOCSHC Supports New Administration

The National Open Commerce and Safer Highways Coalition (NOCSHC) looks forward to working with the incoming Trump Administration, the United States Senate, and the United States House of Representatives to advance the priorities of the towing and recovery industry. Namely, supporting the Administration in a mutual quest to reduce bureaucratic red tape and burdensome federal regulations. Deregulation is a centerpiece of the incoming Administration, and one that the NOCSHC strongly supports, along with opposition to federal price controls and increased federal regulation. In addition, the NOCSHC looks forward to the withdrawal of the overly broad, so-called “junk fee” rule that was put forth by the Biden Administration’s Federal Trade Commission, as it would have decimated the towing and recovery industry.

“We’re committed to working with the incoming Administration to reduce bureaucratic hurdles and ease regulatory burdens on the industry,” said NOCSHC Chairman Quinn Piening. “We look forward to policies that support a balanced regulatory approach and uphold market-driven principles.”

Lastly, the NOCSHC looks forward to working with the Department of Transportation and the Federal Motor Carriers Safety Administration in their primary goal of making sure America’s roads are safe and secure, and not overly taxed and regulated. The NOCSHC plans to work hard to ensure that the interests of the towing and recovery industry are protected. And also advance the goals and objectives of the tens of thousands of men and women in the towing and recovery industry who keep our roads open and safe every day.

Source: nocshc.com Quinn Piening: 510-377-4728.