American Towman Magazine - March 2025 by dortiz-towman

George Nitti

The Walkaround

Dennie Ortiz Publisher

Learning More

As we embrace the beginnings of probably the most welcomed season of the year, thoughts are cast towards renewing the equipment that has taken a beating these past months from downright freezing weather.

This winter took a toll on most parts of the country, even dumping a whopping 10 inches of snow in New Orleans of all places! In our News Share section, see how towers around the nation were able to assist in some of these hard-hit areas.

As you examine your truck buying options, be sure to read through Brian Riker’s article to determine the right piece of equipment for your needs. Brian weighs the pros and cons to keep in mind when making this significant investment.

Having the right variety of equipment is also a major consideration when you are looking to secure a municipal towing contract. Towman, Malik Stuckey, shares his experiences of the challenges faced when being awarded this highly valued book of business. He walks you through the proposal process, offering concrete suggestions from employing bidwriting companies to attorney reviews.

Tackling the technical, Randy Resch covers the use of a roll-over recovery stick and contends it is an effective option, if used in the proper manner. Randy provides a step-by-step tutorial so that tow operators can employ this technique to ensure a positive result.

If you have an impound yard, Jim Figueira’s article on storage facilities is essential reading. Jim covers specific waste items and how to store, recycle, and discard them in compliance with local, state, and federal laws.

When I was young, my mother shared some sage advice with me. Mom said, “to learn more, read more,” and I couldn’t agree more.

Hope you enjoy this issue and as always, stay safe out there!

Steve Temple Editor

Looking Ahead to AT ShowPlace - Las Vegas

While all three of our American Towman events have much to offer tow operators and business managers, the one being held in Las Vegas on April 23-25 has a personal appeal to me. Partly because I used to live there when I worked for Shelby American (a lively experience, recalling Carroll Shelby’s charismatic presence there).

As for the American Towman ShowPlace - Las Vegas, that’s charismatic as well. It’s taking place at the South Point Hotel—a great resort that’s a convenient distance from the sensory overload of The Strip, and offers just about every amenity a towman might want. It’s well suited for AT’s ShowPlace event, as the exhibit areas are spacious and easy to navigate for checking out all the tow trucks and equipment on display. Also, the upcoming seminars provide an extensive array of useful topics for towmen. There are too many to list here (see https://atshowplace.com/#exhibits), but suffice it to say if you can’t find something of use to your tow company at ShowPlace - Las Vegas, you probably don’t need it.

All told, towers can benefit from multiple conferences, pro trainers, AT’s legendary hospitality, and special events, along with meeting the industry’s top suppliers. These many activities and the Expo itself will be an event not to be missed. I look forward to seeing you there!

News share

Towing Fee Hike

Virginia drivers could soon face higher towing fees under a bill that recently cleared the House floor, and is now heading to Gov. Glenn Youngkin for approval. However, local governments will have the final say on whether to implement the increase.

Senate Bill 1332, sponsored by Sen. Dave Marsden, D-Fairfax, proposes raising the maximum initial towing and hookup fee for passenger vehicles from $150 to $210. A state-commissioned study deemed the increase reasonable based on industry costs. Despite the potential hike, Marsden emphasized that the legislation preserves consumer protections and maintains local control over towing regulations.

Initially, the bill aimed to shift oversight of trespass towing fees from local governments to the State Corporation Commission (SCC). However, lawmakers kept rate-setting authority at the local level. The bill also extends a provision allowing towing operators to charge a fuel surcharge in regulated areas. Marsden clarified that the legislation does not mandate fee hikes, but allows localities to set rates within a range of $135 to $210.

Source: virginiamercury.com

Towing Reform Legislation

Lawmakers in Missouri, Connecticut, Indiana, and Pennsylvania are considering new legislation that could impact towing operations, particularly nonconsensual towing.

In Missouri, HB745 and SB516 propose stricter regulations on nonconsensual towing, including a Towing and Recovery Review Board and more detailed invoices. Tow operators may face penalties for violations along with new restrictions on per-pound fees.

Connecticut’s SB295 would require standardized nonconsensual towing rates set by the DMV, including expenses like fuel and insurance, requiring operators to adjust pricing models.

In Indiana, HB1108 and HB1493 would require rate sheets before towing and establish a complaints board. Violations could result in fines up to $5,000.

Pennsylvania’s HB188 proposes expanding permitted tow locations for truck tractors, potentially offering new business opportunities.

Source: landline.media

Kentucky Bill Proposes Blue Lights for Tow Trucks

Tow truck drivers in Kentucky may soon gain a vital safety measure if House Bill 115 passes. The proposed bill, filed by Representative Richard White, and championed by tow truck driver Bubba Johnson, would allow tow trucks to use blue lights when responding to crashes. The blue lights would be allowed when stationary at a scene, but not during transit.

Supporters argue this measure will encourage drivers to slow down and move over, improving safety at crash sites. The bill holds emotional significance following the tragic death of tow truck driver Troy Caldwell, who was struck and killed in September 2024. His friend and coworker, Kenneth

“Jerry” Cantrell, described him as someone who brightened everyone’s day. In Caldwell’s honor, Johnson has named the bill “Troy’s Law.” Johnson believes that, while it won’t solve every issue, it could save lives and has gained strong support from the Kentucky towing community.

Source: wkyt.com

Tracey Johnson Passes Away at 66

Tracey Lynn (Noble) Johnson, cofounder of Hampshire Towing, passed away on February 3, 2025, at the age of 66, surrounded by family. Born in Holyoke, MA, on December 1, 1958, she graduated from Granby High School in 1976 and married William Johnson in 1977. Together, they built Pleasant Street Auto/Hampshire Towing from a small body shop into a thriving business employing 80 people.

Known as “Ma J” to employees, Tracey ran the office for years, managing finances and operations despite health challenges. “She was a pillar of the family and the company,” said Steven Calitri of American Towman Magazine.

For over 20 years, she supported Bill’s leadership at the State Towing Association (STA), earning the title “Wizard Behind the Curtain.” The STA recognized her dedication, calling her

an invaluable force in the industry. Tracey’s legacy of strength and commitment remains deeply woven into Hampshire Towing’s success.

Kentucky House Bill 115 would allow tow truck drivers to use blue lights.

Tracey Johnson, Co-Founder of Hampshire Towing, with husband William Johnson.

Tow Operators Assist During Gulf Coast Snowstorm

A powerful winter storm swept the Gulf Coast in mid-February, blanketing beaches and cities with record-breaking snow. Pensacola, FL, and Mobile, AL, surpassed snowfall totals set by an 1895 storm, with snow continuing into the night.

The storm claimed at least 10 lives, including three from exposure, and five in a Texas car crash. Officials urged residents to stay home as icy roads caused hundreds of accidents. Towing companies played a critical role in managing the chaos. Operators worked tirelessly to assist stranded drivers, clear immobilized vehicles, and keep roadways accessible. Many tow operators navigated icy conditions

at great personal risk, responding to a surge in calls caused by the South’s lack of any snow-removal infrastructure.

Houston saw its heaviest snowfall since 1960, with up to four inches reported. Flights were canceled, and roads became impassable. Rayne, LA, recorded 10.5 inches, the highest total reported. New Orleans airport broke records with eight inches of snow. This storm, tied to a wobbly jet stream and polar vortex, stretched nationwide, with wind chills plunging to minus 37°F in Iowa. Scientists link these disruptions to climate change’s effects on the Arctic.

Source: nytimes.com

Wisconsin Tow Truck Driver Saves Two from Fiery Crash

Tanner Ater, a 30-year-old tow truck driver, is being hailed a hero for saving two people after their car crashed and caught fire on a freezing night in Neenah, Wisconsin. Tanner was sitting in his apartment when he heard the sound of a woman screaming for help. He immediately grabbed his phone and car keys, along with a fire extinguisher, and then rushed out the door.

When he got there, he saw a car burning, which had just struck a hydrant and tree before catching fire. Armed with the

fire extinguisher, he sprayed the engine and then assisted the passenger out of the vehicle. When a sheriff’s deputy arrived, they climbed onto the car and pulled the driver to safety moments before the fire reignited.

“I’m proud I didn’t just drive past,” Ater said. “I was able to help. If a situation like this ever happened again, I wouldn’t hesitate. I would do the same.” Local police praised his quick, courageous response.

Source: kmvt.com

TIA Pushes for Tax Deduction

The Tire Industry Association (TIA), along with a coalition of over 230 trade associations is urging Congress to make the Section 199A tax deduction permanent. This deduction, enacted in 2017, helps small and family-owned businesses remain competitive with large corporations by allowing a 20% deduction on qualified business income.

The Main Street Tax Certainty Act, set to be reintroduced by Sen. Steve Daines (RMT) and Rep. Lloyd Smucker (R-PA), aims to prevent Section 199A from expiring at the end of 2025. Supporters argue that without action, small businesses will face significantly higher tax rates, making it harder to create jobs and invest in growth.

A recent study indicated that losing the deduction could put 2.6 million jobs at risk. Advocates stress that swift congressional action would provide long-term stability for small businesses, which employ 63% of private-sector workers. They believe extending Section 199A will drive economic growth, job creation, and ensure Main Street businesses remain competitive.

Source: tireindustry.org

SEMA 2025 Report on Future Trends

The Specialty Equipment Market Association (SEMA) has released its 2025 Future Trends report, forecasting moderate growth in the automotive aftermarket sector. The industry, valued at $337 billion, is expected to grow at a steady rate of 3% to 4% driven by increased consumer spending on vehicles, improved interest rates, and easing inflation. However, challenges remain, with rising motor vehicle repair costs, a 14% increase in auto insurance premiums, and the potential for tariffs impacting parts prices.

For the towing industry, these trends could present both challenges and opportunities. Rising repair costs may lead to more breakdowns, ultimately increasing demand for towing services. Moreover, as more vehicles are equipped with Advanced Driver Assistance Systems (ADAS) features, tow companies may need to adjust their methods to safely transport cars with advanced safety systems such as automatic emergency braking and collision warning systems.

Source: SEMA newsletter and sites. sema.org

An Alabama highway blanketed by a rare snow from an unusual winter storm.

Tower Tanner Ater acted heroically in a recent accident.

road Tools

Hoodie for Towers

American Safety and Supply specializes in offering a wide range of highvisibility protective clothing. These include waterproof jackets, bib overalls, safety vests, gloves, hats, T-shirts, and related accessories. The company’s latest product is a Hooded Sweatshirt with an ultra-soft, high-pile fleece lining, and quilted and insulated arms designed to fit comfortably over shirts without pulling up the sleeves. The outer layer has a non-PFAS, water-resistant coating, plus a zipper front closure. The chest, shoulder and hood sections are bright yellow for towman visibility, while the lower, high-use area is black to hide dirt and maintain a cleaner look. Available in sizes from small to 5XL, this Item # 75-5337 meets the ANSI/ISEA 107-2020 Class 3, Type R Standard.

Power Up!

cloreautomotive.com

Getting Attached

Clore Automotive has introduced its PRO-LOGIX Model PL6850, 12/24 Volt 120A Flashing Power Supply and 120/60/40/10A Battery Charger. The PL6850 is designed to provide stable power on demand, up to 120 amps, to a vehicle electrical system. This unit supports module reprogramming, ADAS recalibration, electronic repairs and diagnostic tasks. It also provides full-service, 12/24V battery charging capability from 10 to 120 amps, to service everything from small vehicle batteries to Group 31 multibattery packs.

In power supply mode, this unit allows the operator to dial-in the output exactly as specified by the manufacturer of the vehicle under service. With a fast load responsiveness, this charger also delivers massive power with minimal voltage ripple (<100mV), providing a clean flow of power to the vehicle without risk of programming interference. In charging mode, the PL6850 utilizes advanced microprocessor-controlled logic to optimally charge each battery or battery pack serviced, for virtually any battery type installed in a vehicle.

The Fat Boy Wheel Lift Adapters from JB Tow are designed to make securing oversized tires and dual rear wheels safer and easier. These American-made units, introduced back in October of 2019, are made of 1/4- and 3/16-inch, powdercoated steel tubing were invented by a professional tow operator to solve a common issue of properly strapping down larger wheels and tires. To reduce the risk of a casualty vehicle shifting during transport, key features of the adapter include a versatile strap and ratchet setup that’s compatible with a variety of selfloaders, along with reducing wear on the ends of the L-arms. Upgrading a wheel lift setup with the Fat Boy Wheel Lift Adapters can provide improved safety, convenience, and versatility on the job. JB Tow also offers a wide range of other towing and safety accessories, including recovery rigging, reflective cones, wheel ramps, lock-out kits, jump starters, lights, and apparel.

jbtow.com

PREVIEWED AT THE 2024 AT EXPO

Pioneering EV Carrier

Horizon Motor is an innovator in the electric vehicle (EV) industry, focused on producing high-performance electric trucks and commercial vehicles. Horizon’s goal is to bring them to the market at a price in line with diesel trucks. To do this, the company uses existing, tried-and-true components from largevolume manufacturers, making zeroemission vehicles that are affordable and reliable. Horizon now offers an entire line of Class 3 to Class 8 trucks, fitted with not only towing equipment, but also refuse, box, and sweeper setups.

Using next-generation lithium-ion battery technology, Horizon electric powertrains deliver extended range, rapid charging capabilities, and commercial-grade durability. Regarding range, the Class 4 EV tow truck has a range of 150 miles, with an option for increased battery capacity delivering up to 300 miles. The company also integrates advanced battery management systems, regenerative braking, and smart connectivity features. In addition, to overcome concerns about charging times, typically about an hour, Horizon

is developing a battery-swap system that takes less than five minutes, with the driver never having to leave the truck.

The carrier shown here was displayed at the American Towman Exposition in Baltimore last Fall, and positive feedback from attendees has resulted in company plans to expand its model line to include Class 3 to Class 6 rollbacks.

TowmaN safeTy

Storage Facilities

A Towing Asset or a Hidden Liability?

By Jim M. Figueira

While the daily storage fees of an impound yard provide a valuable source of revenue for a tow company, they can also be a potential liability. In today’s environmentally conscious world, it’s important to know what a site inspection might include. Implementing good maintenance practices can significantly mitigate waste management problems associated with towed, damaged vehicles. Written protocols should be established which include handling spills and proper storage, and become part of daily operational procedures. Knowing what regulators expect and taking corrective actions enables a tow company manager to keep storage facilities compliant, minimizing the risk of regulatory issues.

Regulators categorize facilities based on the waste and pollution generated from their daily operations. Since an Incident Management Tower (IMT) might have multiple damaged vehicles on site, the

regulators view Vehicle Storage Facilities (VSF) as potential hot spots of pollution. Knowledge of classification, storage, and waste disposal of accident debris is crucial, as law mandates that hazardous waste must be handled in a responsible manner.

BEGIN AT THE BEGINNING

Procedures must be implemented the moment a damaged vehicle enters the storage facility. An initial inspection process should be conducted to assess the potential for leaking oil and other fluids. Preventative measures could include the use of a drip pan to drain oils.

If fluids are drained, be sure to clearly label the vehicle in order to prevent starting the engine and causing internal damage. Store the oil in a closed-lid container, and place it with the vehicle. Another option is to combine the fluids into one single waste oil drum marked for recycling.

Pollution preventative procedures are typically billed to the insurer. However, if drips fall to ground, the towing company is responsible since no preemptive actions were taken. This liability falls onto the facility operator and the property owner.

It is important to note that recyclable materials must be stored separately from waste materials, and hazardous waste must be stored separately from all other waste. (For hazardous waste designations, see https://www.epa.gov/hw/defininghazardous-waste-listed-characteristic-andmixed-radiological-wastes.)

HAZARDOUS WASTE

If a tow business includes incident response, there is a high likelihood that various wastes will accumulate from the cleanup and response to traffic collisions. These wastes can vary from broken glass to oils and fuels. While Electric Vehicles (EVs) present new and distinctive hazards, this article focuses on the large volume of internal combustion vehicles and the waste they generate that are typically stored at an impound yard.

The Federal Government has set designations for hazardous waste. These designations include listed waste (P, F, ◀

Jim Figueira has been Vice President of ECS for more than 30 years. He has worked with emergency response contractors, incident management towers, HAZMAT companies and the environmental industry to establish and implement spill and pollution mitigation programs.

Keeping a vehicle storage facility clean and in compliance with regulatory issues requires following protocols and detailed documentation.

U) and characteristic waste (ignitable, toxic, corrosive). The IMT is required to cleanup vehicle operating fluids, but are not permitted to cleanup listed hazardous materials.

Waste may also include fuels. Can the fuel siphoned from the damaged saddle-tank be recycled? If so, it must be immediately drummed and clearly labeled. An ignitable fuel with a low flashpoint, such as gasoline, requires clear and accurate labeling.

Never combine hazardous waste. Keep diesel separate from gasoline. This is also important with

cleanup waste materials. Gasolinecontaminated absorbents must be kept separate from diesel, and oily contaminated sorbents.

If fluids become commingled, handle them according to the most dangerous waste in the container. Ignitable waste is much more expensive to dispose of than diesel and oily waste.

RECYCLING BASICS

Batteries are corrosive waste and must be separated as well. They are also recyclable, and should be

stored in a clearly labeled and solid, covered container. When cleaning up debris, pay special attention to lead balancing weights used on tires. These lead weights are both hazardous and recyclable.

At any given accident scene, the incident command officer may order that diesel and oil impacted soil be removed. Soils with low impacts can be sent to qualified landfills as alternative daily cover. Testing may be required to determine diesel contamination levels, and those fees should be charged back to the financially responsible party.

Proper storage of regulated waste is critical to remain in compliance with environmental regulations. The waste generator, the IMT (the entity actually generating the waste), designates the waste, and as such, is responsible for its proper storage and disposal. All facilities must maintain written processes and procedures, and all employees should undergo annual

A vehicle storage facility can become a serious liability when maintenance is neglected, and waste storage requirements are not implemented.

Access

FCar Tech USA

Agency

Federal Signal

Five Star Registration

FleetNet America

Freeway Service Patrol (FSP) Fullbay G.L. Anderson Insurance ServicesGaston & Sheehan Auctioneers

GEICO

Geotab Powered by Fleet Wolf

Golden West Towing Equipment

Golight Booth# 1200 - pg. 45

GovDeals

Greasweep

Gulf Atlantic Supply

Guttman Energy

Horizon Motor

Hot Shot’s Secret

Huntington National Bank

Hytera US

I-Lien

IAA Holdings

ICW Group

In The Ditch Towing Products

Isuzu Commercial Truck of America

iTow

James Parker Insurance

Journey Business Solutions

Kalyn Siebert

Khasim Insurance Agency

Booth# 1000 - pg. W61

Landoll Company

Booth# 1517 - pg. Inside Back Cover

Lien Enforcement Booth# L1 - pg. W60

Lien Receivables

Lodar USA

Lubnau Gonzalez Insurance Agency

Booth# 823 - pg. W62

Lynch Denver

MAXXIMA

McCandless International Trucks MIDCO SALES

Mike Keith Insurance Booth# 1615 - pg. W63

Miller Industries Booth# 418 - pg. 13

Mobile Relay

Murphy Bank

Nation Safe Drivers

National Automobile Club

Nevada State Tow Association

Nite Beams Products

NRC Industries Booth# 1202 - pg. 5

OMG Tow Marketing

Booth# 1006 - pg. 14

OnCallGPS Video

Onspot Auto Tire Chains

ParkM

Peak Auto Auctions

Peddle

Penny Pockets

Phoenix USA

Professional Dispatch Service

Rage LED

RC Industries

REAL Mobile

Rivian

RLX

Roadside Protect

Roadsider

RoadSync

Robertson Ryan Tow Truck Insurance

Robinson Oil

Rocky Mountain Wrecker Sales

RP Recovery

Rush Towing Systems

Santander Bank, N.A.

Booth# 510 - Back Cover

Sea Crest Insurance Agency

Service Member Data

Signature Card Processing

Southern California Tow Equipment

Star Blink Products

Steck Mfg. Co. by Milton Industries

TEC Equipment

Telecom Tech Solutions

The Exchange | 24/7 Dispatch

Todd Equipment

TOMAR Electronics

Tow Industries Booth# 217 - pg. W60

Tow World

Towbook Management Software

Booth# 1102 - pg. 33

Towing.com

Towsurance

TowToolz

Trail King Industries

Booth# 1604 - pg. 23

Truck Body Sales

Truck In A Box Booth# 912 - pg. 3

Truckparkingclub.coim US FLEET TRACKING (USFT)

Booth# 500 - pg. 23

Utah Professional Towing Alliance

Verdant Commercial Capital

Vestige View

Wellnex Group

Whelen Engineering Co.

Whiterail

Will-Burt

Williamette Financial

WreckMaster

Ynot Services

Zacklift Internationa

Zip’s AW Direct

Booth# 822, 918 - pg. 15

training and acknowledge in writing their comprehension of the protocols. This sets the culture a tower should be looking to establish and maintain.

If a tow facility experiences a release of fluid waste, a spill cleanup response should be conducted immediately and the wastes disposed of properly. Initial assessment and spill prevention procedures will most certainly minimize accidental releases.

Given the millions of damaged vehicles impound yards process annually, it begs the questions of just how clean the soil storage areas are? An immediate response to a release on a hard, impervious surface includes pickup and disposal. However, an incidental release on soil can be treated in place and allowed to degrade naturally. This application exclusion is only relevant to tow facilities, and not on highway or public property without proper permission.

ECS (an environmental company) has a proven program that allows the facilities to respond to releases on soil and hard surfaces. Spill pickup on asphalt and enhanced biodegradation of the oils in soils allows the facility to maintain compliance without digging up the impound yard when an oily release occurs.

The focus of environmental regulators maintains that vehicle storage facilities are recognized pollution “hot spots” for stormwater contamination. It is extremely important to understand the environmental requirements for maintaining a compliant facility. Effective preventative measures focused on eliminating or reducing contamination release onto the ground can dramatically reduce exposure to violations and, in the long run, save tens of thousands of dollars in fines and penalties. Recognizing that stormwater and air quality violations can range from $10,000 to $50,000 per day per violation, fines have the potential to accumulate exponentially.

So, when it comes to facility maintenance, an ounce of prevention is far better than a pound of cure.

For bringing a vehicle back on its wheels, towers can use either a wooden 4x4, or a commercial-grade rollover stick.

Tow Boss Getting Uprighted

By Using a Rollover Stick Technique

By Randall C. Resch

TOperations Editor Randall C. Resch is a retired California police officer and veteran tow business owner, manager, consultant and trainer. He writes for TowIndustryWeek.com and American Towman, is a member of the International Towing & Recovery Hall of Fame and recipient of the Dave Jones Leadership Award. Email Randy at rreschran@gmail.com.

owers sometimes criticize operators who drag a crash casualty upside down onto a carrier for a rapid recovery. But this “drag and load” method can be of value when required to ensure on-scene safety. In most states, loading upside down isn’t illegal, as it allows towers to clear lanes quickly to accommodate an urgent request from police officers or an Incident Commander (IC).

On the other hand, for carrier operators not proficient in working rollovers, or for towers who balk at loading a casualty upside down, knowing how to use the “Rollover Stick Technique” is a useful alternative.

AN UNCONVENTIONAL APPROACH

While there are multiple ways to work rollover recoveries, they can be problematic no matter which technique is applied, such as when a casualty spins-out or slides.

Operators trained in rollover recovery though, have the ability to work with speed and precision. But what about less experienced operators suddenly handling the rollover from hell? Adding a rollover stick is an effective recovery option, but only when worked correctly. Rollover recoveries demand that towers know the ins-and-outs of the techniques that actually work, which requires practice to achieve proficiency. When using shortened lengths of 4x4’s or metal pipes as levers to roll cars, compare the mechanical action to a dolly bar used to lift and load transport dollies. Having learned this technique some 50 years ago, I still teach this valuable technique to military personnel, tow operators, and off-road enthusiasts alike (Note sidebar on “Rollover Stick Setup”).

Experience dictates that an initial arrival assessment is required in order to make the right decisions about which recovery actions are needed. Because there are multiple ways to work rollovers, attaching recovery chain might be a different version than taught elsewhere. Best practices recommend that towers look first to anticipate problems, using rigging on a rollover stick when mechanical advantage is needed.

CONTROL THE SPLITS

“Splitting” is common to dried 4x4 lumber where wood is milled lengthwise. Towers oftentimes add a V-notch to the lumber’s topside, and route a winch line over and through the stick’s upper surface to the far side recovery chain. With the

Rollover Stick Setup

Whether working with a carrier or a wrecker with a boom, the technique is rigged in a similar manner using these easy applied steps:

1. For carriers and wreckers, rig as if working a “forward roll.” Add a low-end snatch block to employ a natural arch to the equation.

2. The technique works best when the recovery chain attaches in a V-bridle shape. Carrier loading bridles are not recommended for this technique.

3. Attach clevis (grab) ends of lengthened recovery chain to the casualty’s left and right suspension components.

4. Position the chain’s center to the underside rail, forward to the tow truck (forward roll), slightly toward the vehicle’s heavier, engine end.

5. If using a 4x4 wooden post, PVC pipe, or commercial stick, lean the 4x4’s top approximately 70 degrees away from the tow truck. Leaning the stick toward the tow truck provides no mechanical advantage (Pic 1).

6. Attach the winch line’s hook to the recovery chain where it lays on its side atop the 4x4’s flat surface, not through a V-notch cut in the 4x4 or pipe end.

7. Positioning is key to success. On the 4x4’s downward, opposite end, position it forward of center and inside the casualty’s side rail towards the tow truck. For better results, cut an 11-inch, 2-inch taper, so the narrower end sits inside smaller surfaces of the casualty’s rail (Pic 5).

8. If using a commercially made stick, attach the winch line’s hook to the device’s “Pearring” or “O-ring.” Insert V-shaped chain links into the clevis (grab) hooks facing away from the tow truck.

9. This technique works best to provide a natural arch, and an immediate downward push, alternatively called compression load, shoving the casualty’s A-pillar into the pavement. As winching-in is initiated, apply slow and careful control finesse to avoid spinning the casualty (Pic 4).

10. Watch the device relax and drop as the vehicle settles onto its side (Pic 2).

11. Important: Position 4x4’s to serve as rollaway protection.

12. Remove the stick quickly. Make sure clevis ends haven’t loosened, unhooked, or tip loaded, in order to ensure fall space allows for a successful landing.

13. When using wrecker and boom, the higher the boom is raised, the more the winch line will travel back to the point of origin when winched-in. If boom height is raised considerably, the recovery stick delivers limited downward mechanical advantage as the winch line travels upward to the boom’s sheave (Pic 1).

stick positioned and the winch-in initiated, the forces are extreme on the notch’s center. Running winch line through notched lumber is a dangerous practice. When downward compression is initiated atop a dry 4x4, a V-notch will likely split. Should the stick split during compression, the 4x4’s halves might be thrown into outward lanes potentially injuring anyone on scene.

This result was accidentally demonstrated by one of the industry’s top instructors whose uncontrolled setup launched a shortened 4x4 during a tow show demonstration. This form of instruction clearly didn’t anticipate the “what if” factor.

PREVENTING KINKS

There’s a reason for laying the winch line’s hook flat atop the 4x4’s flat surface (mentioned in Step Four of the sidebar). While the technique commonly rigs the upside-down casualty with recovery chain that’s positioned tight between far-side axles, consider not routing the winch line through the V-notch, but instead lying

the hook sideways atop the 4x4’s flat surface to eliminate splitting. Running through a V-notch can otherwise kink the winch line (note Pic 6).

Attach the chain’s clevis ends to the far side suspension components at front and rear corners. Laying the winch line’s hook flat atop the 4x4 allows the recovery chain’s center to position inside the closest rail of the upside-down casualty. The V-shaped chain allows more length to be centered atop the 4x4. Hook into the chain in the usual manner. Tighten the winch line slowly to control the hook’s position, keeping fingers away to avoid potential pinching.

While J-Hooks aren’t recommended for recovery, its rated chain allows smaller lengths of chain to wrap around the lumber and arrest the 4x4 should it split. It’s an additional step, but this extra safety measure is easily accomplished. The total technique, when applied properly, is “industry acceptable,” rather than dragging casualty vehicles atop carrier decks. (Pic 3)

Rollover sticks should be installed at an angle of about 70 degrees. If installed straight up, the mechanical advantage is lost.

As the casualty vehicle rolls onto its side, the stick relaxes and drops from the winch line and hook. This “Poor Man’s Stick” is nothing more than a construction-grade 4x4 that works in rolling over casualty vehicles.

Hanging a single J-Hook’s chain helps to prevent either splitting or launching a wooden stick.

Routing the winch line through a 4x4’s V-notch may split the wood or inflict a difficult bend.

A commercial grade rollover stick, such as this one from Zip’s, is simple and easy to rig. Applied correctly, the rollover stick works every time to keep a vehicle from spinning out.

THE DOWNSIDES

One true aspect about deploying a rollover stick—they’re difficult for solo operators to rig when working alone. Attaching rigging components and balancing 4x4 lengths is challenging at best. Without having a remote control, returning to the truck’s controls will likely result in the 4x4 dropping from position.

If there’s a co-worker or even a willing trooper to assist, situate them at the controls. At your command, have them initiate winch-in to tighten the line that sets the device to a rollready position. With commercially made devices, towers can “handwalk” the winch line back to the truck’s controls without the device falling.

Higher profile vehicles may require working atop the casualty. There’s no easy way to connect recovery chain and position winch line if the rollover stick is above

Adding a snatch-block low down delivers the best natural arch and compression load to shove the casualty into the surface of the ground.

As the casualty goes into the “fall space,” the rollover stick relaxes and drops to a convenient location for easy retrieval.

shoulder height. Consider whether adding a recovery stick is a prudent action for certain rollovers.

CHOOSE YOUR DEVICE

When trying to determine the best device, consider purchasing a commercially designed stick where

the setup is easier. On the other hand, if affordability is a factor, 4x4 lumber is far less expensive if it splits, or left at the scene which happens quite often.

Compared to lumber, commercially designed sticks tend to be pricey, however, safety and efficiency are their top features. Schedule 80 PVC sticks cost around $150 to $300, including cheater loopchain. Multi-feature, metal sticks are adjustable, with bottom-side teeth to prevent slipping, but they can cost upwards of $500.

Overall, using a rollover stick is an advanced technique not recommended to operators unfamiliar with its application. It should only be used as a last resort for difficult rollover scenarios, or for safety purposes, consider loading upside down. Inexperienced towers should not attempt this technique without prior training from a competent instructor.

Light Lift or Heavy Hauler—

When is it Time to Upgrade?

By Brian J. Riker

BBrian J. Riker is a thirdgeneration towman, with 30 years of experience in the ditch as a tow operator, and president of Fleet Compliance Solutions. He specializes in helping navigate the complex world of federal and state transportation regulatory compliance. He can be reached at brian.riker@ fleetcompliancesolutions.net

igger is always better, right? Not necessarily. While nobody enjoys turning down calls, a towman can’t be all things to all people. It’s about finding a niche and excelling in it. Many areas of the country do not support the revenue required to have a completely diverse fleet at their disposal. So how does a tow boss find the balance between a truck that is the right truck most of the time, versus a wrecker that could do it all?

Often, towers find themselves wanting to buy another truck for a multitude of reasons, some valid and some not so much. Trucks are merely tools to do a job, and as such their purchase should be a decision based purely on facts, not emotion—but that is often not the case. When making the decision to expand service offerings into the medium-duty world, it is essential to first determine that the business opportunities are there to

support the purchase of the vehicle, along with the additional costs to operate it, when compared to a light-duty tow truck.

EVALUATING NEEDS

Is there sufficient volume and diversity of towing and recovery in the service area? This is critical to selecting not only the right size truck, but also the correct type of body. Examining call logs, reviewing the calls that a tow company was unable to accommodate, and how frequently they came in, helps to identify whether there is a strong need for a larger wrecker in a fleet. Perhaps a tower is already handling some of these vehicles, and pushing the current fleet beyond its safe capabilities. If so, it is definitely time to consider adding a larger truck to the fleet.

If a tow company focuses on recovering cars and light trucks from tight spaces and highway breakdowns, then perhaps a

Choosing between a light-duty tow truck and a medium-duty wrecker requires being familiar with their unique features, specific capabilities, and limitations. Before stepping up to a medium-duty, also examine local market conditions to determine if there are sufficient business opportunities to support the purchase, along with the additional operating costs.

A Guide to the Specs

Standard commercial vehicle classifications are as follows:

• Class 1 is any truck with a Gross Vehicle Weight Rating (GVWR) of up to 6,000 pounds

• Class 2 GVWR between 6,001 up to 10,000 pounds

• Class 3 GVWR between 10,001 up to 14,000 pounds

• Class 4 GVWR between 14,001 up to 16,000 pounds

• Class 5 GVWR between 16,001 up to 19,500 pounds

• Class 6 GVWR between 19,501 up to 26,000 pounds

• Class 7 GVWR between 26,001 up to 33,000 pounds

• Class 8 is any truck with a GVWR in excess of 33,001 pounds

Standard tow truck classifications vary by region, even by jurisdiction in many states, however TRAArecognized guidelines are as follows:

• Light Duty is a tow truck servicing wrecked/disabled single rear wheel vehicles up to 10,000 pounds.

• Medium Duty is a tow truck servicing vehicles between 10,001 up to 26,000 pounds.

• Heavy duty is a tow truck servicing any vehicle over 26,001 pounds.

Some jurisdictions break this down into Class A thru D, or other categories, which muddies the water even more when using industry jargon such as light, medium or heavy duty. Further, even the TRAA classification system has multiple levels of light, medium, and heavy based on the Class 1 thru 8 chassis identification standard.

Here is a link to the TRAA classification system card designed for law enforcement use: nhtowingassociation.org/ wp-content/uploads/2017/03/ TRAA-Vehicle-Identification-GuideCard-Information-you-need-toCorrectly-Dispatch-Towing-andRecovery-Units.pdf

self-loading, light-duty wheel-lift wrecker is the best fit.

On the other hand, in an area where dually pickup trucks outnumber basic sedans, then a 12ton body with traditional L-arms on a Class 6 chassis is probably the better choice. Or, a heavier carrier might be the right fit for a particular mix of work, especially if the operators do very little winching, recovery, or police work.

Equally critical are specifications or equipment requirements that may be imposed upon a tow company by law enforcement contracts, existing customer commitments, or planned growth. It is essential to review the details of all contracts before deciding on the next truck purchase so that it’s the right spec’d truck beforehand.

GETTING OVERLOADED

It’s worth noting that every truck chassis and tow body is designed with a safe working load rating for a reason. A great example of this is a typical lightduty truck with a gross vehicle weight rating of 19,500 pounds. This is perhaps the most common tow truck in the industry today, yet it is also the most often overloaded truck in the industry.

The reason being that when empty, this truck weighs around 13,000 pounds (more if it is a 4x4, extended cab, or long wheelbase), leaving about 6,500 pounds for payload. Sounds good given that the average car is about 4,000 pounds, right?

What is not being considered, however, is the weight transfer to the rear axle, or the many times this truck will be called upon to tow a van, SUV, or pickup truck. Remember, the total weight of a tow truck, its tools/supplies, and the casualty vehicle cannot exceed the manufacturer’s declared gross weight rating if the towed vehicle

does not have operable brakes. Nor can the individual component ratings of the axles or tires be exceeded. While a Class 5 chassis is the most common lightduty tow truck, always consider its intended use and working load limits. A Class 5 chassis is not appropriate for medium-duty work.

Jumping-up to a Class 6 truck (19,501-26,000 GVWR) increases not only the total combined weight capacity before auxiliary brakes are required, but also likely increases the rear axle capacity as well. However, this upgrade reduces the availability of chassis manufacturers, although there are many great options available in this range of chassis, including offerings from brands that are well respected in the Class 4 and 5 truck market.

BRAKING NEWS

Many Class 6 trucks are also available with air brakes, which provide better performance than hydraulic braking systems. Contrary to popular belief, these air brake trucks do not require a CDL to operate unless the state weight limits are exceeded, thereby requiring a commercial driver license.

While still not a true mediumduty wrecker, a Class 6 chassis blends the best of both worlds if a tower is only looking to increase their current available range of services to include larger pickup trucks and similar vehicles.

If a Class 6 wrecker is good, then it would seem obvious that a Class 7 (26,001-33,000 GVWR) is even better, right? Perhaps, but consider that this category of truck will require a CDL driver at all times, and may not be as economical to operate as its lighter duty counterpart. However, a Class 7 chassis serves as a true mediumduty wrecker that has many possible uses, and is likely the ◀

most versatile unit on the market. Many fleets report that their 16-ton medium duty is the most profitable truck in the fleet, when measured in terms of return on investment.

A true medium-duty tow truck will be equipped to tow everything from a small car using wheel grids, to a road tractor, or even small motorhomes, and everything in between. Again, ratings and intended use-as-built directives must be considered, but there is no doubt that a medium-duty wrecker is a very versatile unit, especially for winching and recovery of passenger vehicles and vocational trucks.

CABS AND POWERTRAINS

Other considerations that may help you decide on both chassis Class (5-7) and tow body manufacturer include the need for regular, extended or crew cab configurations, along with desired creature comforts and accessibility for disabled passengers. Some areas of the country tend to have a greater demand for passenger transportation, including specialneeds passengers, while other regions may dictate short-wheelbase trucks with regular cabs for visibility and maneuverability.

Powertrains are also an important consideration. This comes into play when determining the availability of competent dealer service networks. Not all franchised dealers are qualified or certified to service and repair commercial versions of popular chassis, diesel engines or specialty transmissions.

Fuel availability is also an issue to factor in. Are there multiple options for quality diesel fuel in an area, or is it largely limited to gasoline? While unlikely, there are still some parts of the country where diesel fuel is difficult to source.

Lastly, what is the pump price in the service area? Differences

in fuel costs can impact overall operational expenses when deciding between gasoline- and diesel-powered trucks.

MANNING THE WHEEL

Once the workload mix has been determined and the type of truck has been selected, the next question is who is going to drive the truck? It doesn’t do any good to have a true medium-duty wrecker (gross weight rating over 26,000 pounds) if there aren’t any CDL-A drivers available. While it is true that even a light-duty truck can accidentally wander into CDL-A territory, it is rare and can be avoided, as Class 7 and above trucks will require a CDL driver even when unloaded.

Another consideration is the skill level of the available driver pool. Can the right driver be trained to operate a larger truck, or should a tow company stay with smaller trucks for the comfort level of the available workforce?

A medium-duty operator requires an expanded skill set compared to a light-duty operator. Beyond the CDL requirements, medium-duty operators will need to perform more mechanical work to prepare casualty vehicles for a tow. They also need a deeper understanding of the forces being applied during recoveries, and better overall problem-solving skills. While these skills can be taught, most tow bosses probably don’t have the time to do so.

DIFFERING CLIENTS

From a business operations point of view, medium-duty towing has a different client base than lightduty jobs. Although some overlaps exist, for the most part mediumduty jobs are business-to-business transactions, and light duty jobs are typically consumer focused. This fact has many advantages, given that trucking fleets know exactly what to

expect when hiring a tow service, what the job should cost, and are happy simply because someone is willing to quickly service their truck.

Business-to-business is not all roses, though, as it can present some unique cashflow problems, with many fleet customers wanting to pay on their terms, or outright refusing to pay for police-ordered towing and recovery services. While the rewards can be higher, so are the financial risks associated with a job not being paid for in a timely manner.

FUTURE FORECASTING

Many towers aspire to grow beyond the light-duty segment for a multitude of reasons. One possibility is that they’ve always wanted to drive a big truck, or maybe they’re looking for a new challenge. It could also be that they are just chasing dollars in that belief that medium- or heavy-duty towing will bring these opportunities to the table. The question then becomes, are you ready to make that leap, and if so, should you?

When making purchasing decisions, it’s essential to separate enthusiasm from economic reality. By prioritizing financial practicality over emotional attachment, a towing business can make informed, sustainable decisions that drive long-term success.

Always explore all the aspects of the new market and equipment before making any decisions. It is not unusual to grow a towing business by adding a mediumduty wrecker, and later possibly heavy-duty trucks to the fleet, in order to expand available service opportunities. Success depends upon understanding the local market conditions, unique tow truck characteristics, and addressing the specific challenges they present.

AD INDEX

MISSION IMPOSSIBLE

An Epic Recovery of a Rolled Excavator

By George L. Nitti

Although not as devastating as the wildfires in Socal, one tow company, Pepe’s Towing Service, located in Los Angeles, California, faced one of their toughest jobs yet: recovering a rolled-over excavator weighing 60,000 pounds on a steep, unstable slope.

Tow rotators had to be perched on top of the steep hill above the rolled-over excavator.

The scene last August was daunting—soft, slippery dirt, blazing heat, and a lack of lift points on the excavator. Pepe’s specialized equipment consisted primarily of two rotators: Hulk, a 2020 Peterbilt 389 with a Miller Century 1150, operated by Josh Acosta, and Big Flipper, a 2019

Peterbilt 389 with a Miller Century 1075, operated by Alex Hernandez. Combining strategic rigging and sheer determination enabled Pepe’s Towing to accomplish what otherwise seemed impossible.

First, the difficulty of getting to the job site was nothing short of "Mission Impossible," according

RESPONDING EQUIPMENT

“Hulk,” 2020 Peterbilt 389, Century 1150

“Big Flipper,” 2019 Peterbilt 389, Century 1075

to Pepe’s general manager Joshua Acosta. The area was tightly packed with houses on both sides and narrow, winding streets lined with cars, some of which needed to be moved as the crew was heading to the recovery site. Acosta said, “The streets were not designed for trucks our size.”

To make matters worse, the route was lined with low-hanging trees, power lines, poles, and fire hydrants. All in all, it took the crew two full hours to position their rotators.

When Pepe’s team arrived, they found the overturned excavator precariously positioned on a steep mountainside that was being excavated. Without any alternative routes, the ◀

The narrow roads and low-hanging power lines of the neighborhood at the recovery scene posed complications.

Lead Operators: Joshua Acosta

Alex Hernandez

team had to navigate the slope, and the day’s heat made the task even more exhausting.

The setup of the rotators required a staggered formation because power lines on-site made it impossible to place one truck in front of the other. Both booms needed to be extended as close together as possible off the side.

According to Acosta, “Working off the corners with 60,000 lbs

The incline down from the rotators to the excavator was so steep, the work was exhausting for the team of operators.

A second excavator on scene was used as an anchoring point to help secure and stabilize the uprighting of the fallen casualty.

The fallen excavator was partially buried in the dirt, adding to the load on the rotators. Due to a lack of secure points for attachment, multiple winch lines had to be used to handle the heavy weight and precarious position of the casualty.

at stake would have been suicidal, so this staggered setup was the only safe option.”

Once the team was ready to go, executing the recovery was a demanding exercise that moved at a snail’s pace. Heavy equipment, including winch lines, chains, and shackles, were mobilized down the steep incline and secured to an unwieldy, overturned excavator which was hot to the touch and partially buried in dirt.

Rigging also posed problems. Using Bailey's synthetic rigging, Joshua and Alex coordinated efforts— rigging the arm and body of the excavator each with their respective rotators. Acosta explained, “The body was fragile and had no proper lift points, so we couldn't ‘hug’ the body like normal, or we would destroy the cab.” Then as the rotators began the heavy lifting, it required multiple adjustments, re-rigging attempts, and ongoing coordination.

One critical key to the recovery was the innovative use of another excavator on-site as a "dead man" anchor, to redirect lines and stabilize the load from another direction. As Acosta pointed out, “By using my auxiliary lines, pulled out all the way to the excavator, connected to a snatch block and then connected to the rolled

After uprighting, the excavator was pulled away from the slope, and the area filled with dirt for more stable footing.

over excavator, we were able to create a new downward force being applied to the excavator to assist us in getting it upright.”

Despite multiple obstacles, including limited space, the proximity of the excavator to a house, poison oak covering the surrounding environs, and a neighbor that cried out to beware of the water lines, the team methodically worked through each challenge, occasionally joking in the process.

“This wasn’t something you learn in class—it’s the kind of experience you gain only through real-world challenges,” Acosta explained. “As always, we made it work because turning down jobs isn’t in our DNA.”

With skillful coordination, Joshua and Alex employed the remote controls of their respective rotators simultaneously. The team finally managed to get the excavator upright to begin the next phase—

putting the excavator on level ground. This step required using the other excavator to plant dirt under it, and then draining the diesel from the excavator, ensuring no further issues would arise overnight.

Once the site was cleaned up, the team secured their equipment and prepared for the final challenge: leaving, which was just as tedious as arriving. Even more so now, as everyone was home from work, their cars parked along the narrow streets they would need to navigate.

Throughout the process, the team displayed remarkable problemsolving skills and resilience. From managing tight quarters to combating fatigue under intense heat, Pepe’s Towing showcased their reputation for handling difficult jobs. As Acosta reflected, "This was one of the top three hardest jobs for Alex and me.”

Tow

Winning the Bid

A Guide to Landing Police Contracts

By Malik Stuckey

Back in August of 2012, my company, Universal Towing, LLC, was awarded a $1 million municipal towing contract with the Baltimore City Police. Four years later, American Towman featured this achievement as its cover story in their June 2016 issue.

To increase chances of landing a lucrative police contract, here are some practical tips and strategies to get you started. To begin with, it’s important to recognize that as budgets get slimmer, more local and large city governments are looking closely at cutting expenses wherever they can. Across the country, state and local municipalities have been revamping their bidding processes for towing contracts.

In fact, most cities and state police rotations don't actually have a formal contract bidding process. Understand that simply completing an application yearly or biannually is not a contract, even if the police provide fixed rates. However, this way of doing business is a common practice throughout the nation when it comes to towing “contracts.”

One lobbying firm hired to help with a

large state contract didn't initially believe this to be the case, that is until they did their research. From Florida to Rhode Island on the I-95 corridor there were no towing contracts, just agreements. This article will identify the difference between a contract and an agreement. Although there are some similarities, overall there are vast differences.

CONTRACT VS AGREEMENT

Firstly, establish whether the local municipality has a contract process in place, or is it just an agreement. While a contract must go through a local procurement office, a previously established agreement involves no procurement whatsoever. Also, contracts tend to have term limits, usually five years, and sometimes even 10 years.

In stark contrast, agreements may seem indefinite, especially if it goes unchallenged. Furthermore, agreements are usually called “handshake deals” between the municipality and the towing company. In Baltimore, my company lobbied to make the police towing contract available through a bid process.

A police towing contract, when prepared by either the procurement or municipality contracts office, is very detailed and clearly defines the most relevant conditions between the towing company and the municipality.

Contracts traditionally have term limits of five years, which may include a one-

Malik Stuckey is an industry expert with 24 years of experience as the the founder and current owner of Universal Towing of Baltimore, MD. Malik will expand his impact by offering coaching and training for towing business owners in 2025.

Police contracts may require more challenging jobs for towers, such as fatal car accidents, homicide, suicides, and preserving evidence vehicles. Baltimore police called in Universal Towing for a recovery of this rollover.

year extension. A contract will also have a scope of work, bid price, and fair wage for employees, along with minority and women owned participation. Although contract towing has its upside and downside risks, it can help a growing company get onto a police towing list.

POLICE TOWING IS REAL TOWING

Before moving forward with a police towing contract, careful consideration must be given to the serious responsibilities that come with police towing. Once a company has been awarded a police contract, it is now considered a first responder—just like the fire and police departments. The towing company must recognize that they will encounter scenarios that their operators may not have faced previously, such as fatal car accidents, homicide, suicides, and preserving evidence vehicles. If a tow company is prepared to deal with these challenging aspects, then by all means proceed with obtaining a municipal towing contract.

Be advised, though, that politics may also come into play, which can be a rather slippery slope. A tow company may feel obligated to donate to local political campaigns, all the while making sure each council member is familiar with the firm. Additionally, contracted tow companies will be required to speak at any hearings regarding towing matters.

Another requirement involves building close relationships with state and local politicians, but strictly adhere to all applicable laws when it comes to political donations in order to avoid becoming the subject of a federal investigation. Donating to a campaign might help to influence city officials in choosing vendors for towing contracts, but there’s no guarantee, and political contributions should always be handled ethically and with care. In any case, be sure to communicate to the politician that the reason for making a donation is that their values and principles align with your company’s. ◀

This silver Lexus was spotted submerged in the Baltimore Inner Harbor waters by a police helicopter. With assistance from police divers, Universal Towing recovered the vehicle, using the company's 1983 Kenworth Century 925 and Dodge 4500 with a Vulcan 810.

UNDERSTANDING THE BIDDING PROCESSES

Municipal contracts often involve lengthy and detailed requirements to secure a wining bid. It’s highly recommended to hire a bid-writing company to help with understanding the RFP (Request for Proposal). While the fee might run as much as $700 or more for a company to evaluate the bid, it’s money well spent. Many towing companies with no knowledge of contract submission have overlooked just one item, and had their bid rejected.

Also, before submitting a bid price, consult with an accountant to ensure the price is competitive and allows for making a profit. Municipalities often award contracts to the lowest bidder that can provide the service.

There are two areas of contract award consideration, the bid price, and the technical breakdown of a tow company. The latter consists of

tow trucks in the fleet, their towing capabilities, the towing storage facility, and towing driver requirements.

During the bidding process, there may be multiple addendums or changes to the actual bid. When this happens, the submission date is pushed out to a later date, giving a tow company and other bidders time to comply with the changes. During this part of the process, it is recommended that an attorney reviews the RFP to see if there are legal discrepancies. An attorney can also file a request for an addendum. However, the municipality may or may not approve the request.

CONTRACT AWARDED

Once the contract has been awarded, there are a few additional considerations:

• Find a tow truck dealership that can take trade-ins and finance new trucks, along with assisting

in spec’ing out new trucks for the specific demands of police towing. Consider working with more than one dealership to ensure the best fit.

• Locate reliable diesel and hydraulic repair shops. Partner with a shop that has quick turnaround, to avoid having numerous trucks down when working for the police. A diesel repair shop is very important to the success of business as it grows with police.

• Getting paid by a local municipality can be challenging. Building a close relationship with the Accounts Payable department may help to avoid payment issues. Also, be sure to establish a line of credit with a bank to cover your expenses until receipt of payments.

In sum, there’s much that goes into obtaining a municipality police towing contract. Be prepared for new challenges, and perform due diligence in order to succeed in this endeavor.

Towman’s markeT

Old Faithful A Reliable Rotator Servicing

Yellowstone Park

By George L. Nitti

Near Yellowstone National Park, Zachary Pickering, owner of Yellowstone Towing and Repair, recently rolled out a new addition to his fleet that’s a true mobile tribute to the region’s rugged beauty and heritage.

Dubbed “Old Faithful,” named after the iconic geyser, this 2024 Kenworth W990 with a Custom Built CBR 50-ton rotator blends Yellowstone’s natural allure with the company’s commitment to a family legacy and quality service.

“Normally, I don’t go for wraps,” Pickering explained. “They’re expensive, and they often don’t last as long as other finishes. But with this truck, we wanted something that would stand out, especially because it’s often in the park where tourists from all over the

world visit. We wanted it to look really cool—something that connects with the landscape and captures the feeling of running alongside the bisons and the buffalos.”

TECHNICAL HIGHLIGHTS

Engine: Cummins X15

Chassis: 2024 Kenworth W990

Wrecker: Custom Built CBR 50-ton rotator

Custom Features: Diamond Interior

Package, heated and ventilated leather seats, customized storage compartments

Graphics: Zachary Pickering

George L. Nitti has written for American Towman since 2009. He started out as a news writer and now writes a weekly feature on TowIndustryWeek.com, Tow Illustrated, which spotlights the tow truck graphics.

The wrap’s design came from Pickering himself, a third-generation operator of the family business (his son is in line to be 4th generation), who also has a background in communications and design. Using Adobe InDesign, he developed a striking visual that merges the company’s bold spirit with the majestic simplicity of the park.

At the heart of this wrap, two pieces of imagery stick out. Pristine nature, portrayed by a series of trees along the side of the wrap. As well as a large compass, a symbol of exploration and guidance—a fitting image for a towing company that often tackles challenging terrain to assist with recoveries in this vast park.

“I didn’t want to just do mountains and trees like some other companies,” Pickering explained. “The compass was my second choice, but it felt like the right choice, representing going where no one else has been.”

Operating from their main headquarters in Island Park, Idaho, about14 miles from the entrance to Yellowstone Park, the company serves I-15, Highway 20, and the winding roads within and around Yellowstone Park.

“In the summer, we’re in the park nearly every other day,” Pickering said. “And we’re there to help when the park’s towing services need backup, like when we helped recover a camper 750 feet down a mountain. Sometimes, we even coordinate with military Blackhawks for tricky rescues.”

Along with Old Faithful’s eyecatching design is a rotator built on quality as the manufacturer, Custom Built LLC, is a familyoperated business located in Kane, Pennsylvania. Like Yellowstone Towing, this manufacturer prioritizes craftsmanship.

“They’re all-American made, with everything built in-house,” Pickering noted. “We love that they’re familyrun, like us.”

This Custom Built CDR 50ton rotator is equipped with a powerful X15 engine producing 565 horsepower, backed by an 18-speed transmission, delivering the strength needed for heavy-duty recovery jobs. Designed with long-haul efficiency, it features a premium comfort package, including a NEWAY suspension system for a smoother ride, ventilated heated and cooled seats, and a high-end Diamond Interior Package. Storage is fully customized, with compartments strategically designed in collaboration with the manufacturer for optimal organization. The unit is equipped with five winch lines, including two 50,000-lb main winches, two 20,000lb auxiliary winches, and a 50,000-lb drag winch, making it a powerhouse in any recovery operation.

Through thoughtful design with a connection to Yellowstone’s wilderness, all while embracing quality construction, Pickering has created a symbol that resonates with nature and the spirit of America.

This rotator from Custom Built, LLC features a total of five winch lines.

Old Faithful often helps out tourists visiting Yellowstone Park.

Zachary Pickering is a third-generation towman.

This reliable rotator can handle righting a heavy cement truck.

Season of Renewal

By Stephanie Marchese

As winter fades to the rearview mirror, spring emerges with a sense of renewal and momentum. The ice and snow that once dominated the roads are giving way to clearer highways. But, for those in the towing industry, the change in seasons doesn’t mean a slowdown. Instead, it just brings new challenges and opportunities.

Much like Old Faithful, the famous geyser in Yellowstone National Park that erupts with precision and reliability, the towing industry is a constant force, always ready to rise to the occasion.

The “Old Faithful” wrecker featured on this month’s cover is a nod to the iconic geyser, embodying reliability and persistence—qualities that are paramount in the towing industry. No matter the season, towers remain steadfast, responding to calls with the

same unwavering commitment, whether it’s a stranded driver on a frigid January morning, or a roadside recovery on a warm April afternoon.

Spring often means an uptick in roadside assistance as travelers hit the road for spring break and outdoor adventures. It’s also the time for towing companies to assess their fleets after a grueling winter, ensuring their equipment is in top shape for the busy months ahead. Training, maintenance, and safety awareness remain at the forefront, reinforcing the industry’s role as first responders of the road.

American Towman is equally dedicated to serving the towing industry by annually hosting three towing expositions that feature comprehensive training sessions, the latest equipment, and invaluable opportunities for towers to connect and network with peers.

While Winter may be behind us, the lessons it brought — preparedness, resilience, and the importance of teamwork, continue to guide the towing industry forward. Just like Old Faithful’s eruptions, the dedication of towers is a force that never wavers, ensuring that when the call comes in, help is always on the way.

Stephanie Marchese is the newest member of the American Towman Editorial Staff and brings nearly a decade of publishing experience, most recently in the book publishing sector. In addition, Stephanie is the in-house proofreader and Assistant to the Publisher.

News flash

Father Fights for ‘Move Over’ Law Awareness

At the Michigan International Auto Show, Matt Spencer stood next to a banner featuring his son, Keagan, a tow truck driver killed on a Michigan highway in November 2023. Spencer used the event to push for greater awareness of Michigan’s “move over” law, which requires drivers to slow down and shift lanes for emergency vehicles and roadside workers.

“It feels like bracing against a windstorm,” Spencer said, describing the danger tow truck operators face. Despite penalties of a $400 fine and two points on a driver’s license, violations remain common.

Over the past year, Matt Spencer and his fiancé have traveled across the Midwest and Southeast, gathering stories and support for stronger protections. He plans to take his message to Washington, D.C., and Florida in 2025.

Source: woodtv.com

New Washington Bill Protects Vehicle Dwellers

A new law is set to provide protections for people living in their vehicles in Washington State. House

Bill 1240, sponsored by Representatives Strom Peterson and Brandy Donaghy, is making its way through the legislature with the goal of preventing vehicles used as homes from being towed or repossessed.

Currently, individuals who live in their cars face the risk of impoundment and even having their vehicles sold at auction. The proposed bill aims to change this by requiring law enforcement to identify vehicles as potential residences before towing them. It also protects personal belongings inside the vehicles from being discarded and mandates that state or local agencies cover storage costs if they order the impound.

Additionally, the bill halts public auctions if the vehicle owner claims the car as their home, granting them at least 90 days to reclaim it before it’s labeled abandoned.

Source: the-sun.com/motors

Unstable Ice Spurs Spike in Midwest Vehicle Recoveries

Fluctuating winter temperatures are creating hazardous ice conditions, according to Matt Maloney, owner of Maloney’s Towing & Recovery in Madelia, MN

“We’ve responded to five submerged vehicle calls this winter, far more than usual,” Maloney said. Ice heaves caused by freezing and thawing make lakes unpredictable, with thickness varying dramatically even within short distances.

Maloney described his recovery process: divers attach cables to

submerged vehicles, which are then winched out using a flat-bottom pontoon system. Recent recoveries include vehicles in Lake Hanska, Big Twin Lake, and others across Minnesota.

He warns drivers to test ice depth and carry full insurance, noting recovery can cost thousands. “Ice can be 12 inches thick in one spot and just a couple inches nearby,” he said.

Source: nujournal.com

Florida Man Sentenced for Shooting at Repo Agent

A 75-year-old Florida man, Winzoir Von Durr, has been sentenced to two years in prison after firing at a repossession agent attempting to recover his daughter’s car.

On February 14, 2023, Frank Harrell Weaver, 58, arrived to repossess a gray Nissan. Durr disputed the delinquency and went inside, returning with a firearm. Weaver reported hearing gunshots aimed at the vehicle. Police recovered four shell casings and seized Durr’s 9mm handgun. Durr admitted to firing a warning shot and additional rounds at the tires to prevent Weaver from leaving. At sentencing, Durr expressed regret, calling it “10 seconds of failure.” Despite his attorney’s request for leniency due to his age and health, Judge David P. Kreider emphasized the danger of firing multiple shots. Durr was sentenced to two years in prison, five years of probation, and ordered to avoid contact with Weaver.

Source: curepossession.com

California Halts ZeroEmissions Mandate

California has withdrawn its request for a federal waiver to enforce zero-emissions vehicle (ZEV) mandates for the trucking industry, announced Tuesday, January 14. The Advanced Clean Fleets rule would have required port trucking operations to adopt ZEVs by 2035 and long-haul fleets by 2042.

Critics, including SEMA (Specialty Equipment Market Association) ar-

A banner displayed Keagan Spencer at the Michigan International Auto Show.

Washington State car owners living in their vehicles may be protected from towing.

Maloney’s Towing & Recovery used a flat-bottom pontoon system to retrieve a submerged SUV.

gued the mandates would disrupt interstate commerce, while supporters highlighted their importance for public health and climate protection. The rule was delayed by a legal challenge from the California Trucking Association and a pending decision from the EPA (Environmental Protection Agency).

Several states, including New York and Washington, have already adopted California’s clean truck rules, and a separate California regulation still requires truck manufacturers to sell more ZEVs.

CARB Chair, Liane Randolph, said the withdrawal reflects uncertainties posed by the incoming administration, which has previously opposed California’s environmental policies.

The rule, originally set for 2024, remains on hold as California assesses alternative approaches to improve air quality and reduce pollutants. While the state continues to lead in clean energy initiatives, the withdrawal highlights ongoing challenges in balancing federal oversight with

state-driven climate goals.

Source: cdllife.com

Socal Wildfires Leave Cleanup

The recent Los Angeles wildfires, which began on January 7, have claimed 27 lives and destroyed thousands of homes. Complicating cleanup efforts are burnt electric vehicles and home battery systems, with lithium batteries posing additional fire and health hazards.

State Assembly member, Jacqui Irwin, reported prolonged battery fires in affected areas, delaying residents’ return. Cleanup restrictions remain in place, as hazardous debris, including asbestos and lead, requires specialized removal.

California Governor, Gavin Newsom, acknowledged risks tied to lithium-ion batteries, stating, “We’re still adapting to newer technologies.” Cleanup protocols developed after the 2023 Maui fires will guide efforts.

Insurance losses could reach $40 billion, while FEMA has allocated $100 million for recovery. Malibu Mayor Doug Stewart emphasized the need for environmentally responsible rebuilding to protect beaches from toxic runoff. The rebuilding process may take years, as officials prioritize public health and environmental safety in affected areas.

Source: ttnews.com

WEDNESDAY, APRIL 23 & THURSDAY, APRIL 24

News flash

Father Fights for ‘Move Over’ Law Awareness

Source: woodtv.com

New Washington Bill Protects Vehicle Dwellers

A new law is set to provide protections for people living in their vehicles in Washington State. House Bill 1240,

sponsored by Representatives Strom Peterson and Brandy Donaghy, is making its way through the legislature with the goal of preventing vehicles used as homes from being towed or repossessed.

Additionally, the bill halts public auctions if the vehicle owner claims the car as their home, granting them at least 90 days to reclaim it before it’s labeled abandoned.

Source: the-sun.com/motors

Unstable Ice Spurs Spike in Midwest Vehicle Recoveries

Fluctuating winter temperatures are creating hazardous ice conditions, according to Matt Maloney, owner of Maloney’s Towing & Recovery in Madelia, MN

Maloney described his recov-

ery process: divers attach cables to submerged vehicles, which are then winched out using a flat-bottom pontoon system. Recent recoveries include vehicles in Lake Hanska, Big Twin Lake, and others across Minnesota.

He warns drivers to test ice depth and carry full insurance, noting recovery can cost thousands. “Ice can be 12 inches thick in one spot and just a couple inches nearby,” he said.

Source: nujournal.com

Florida Man Sentenced for Shooting at Repo Agent

A 75-year-old Florida man, Winzoir Von Durr, has been sentenced to two years in prison after firing at a repossession agent attempting to recover his daughter’s car.

Durr admitted to firing a warning shot and additional rounds at the tires to prevent Weaver from leaving. At sentencing, Durr expressed regret, calling it “10 seconds of failure.” Despite his attorney’s request for leniency due to his age and health, Judge David P. Kreider emphasized the danger of firing multiple shots. Durr was sentenced to two years in prison, five years of probation, and ordered to avoid contact with Weaver.

Source: curepossession.com

California Halts ZeroEmissions Mandate

A banner displayed Keagan Spencer at the Michigan International Auto Show.

Washington State car owners living in their vehicles may be protected from towing.

Maloney’s Towing & Recovery used a flat-bottom pontoon system to retrieve a submerged SUV.

Critics, including SEMA (Specialty Equipment Market Association) argued the mandates would disrupt interstate commerce, while supporters highlighted their importance for public health and climate protection. The rule was delayed by a legal challenge from the California Trucking Association and a pending decision from the EPA (Environmental Protection Agency).

Several states, including New York and Washington, have already adopted California’s clean truck rules, and a separate California regulation still requires truck manufacturers to sell more ZEVs.

CARB Chair, Liane Randolph, said the withdrawal reflects uncertainties posed by the incoming administration, which has previously opposed California’s environmental policies.

al oversight with state-driven climate goals.

Source: cdllife.com

Socal Wildfires Leave Cleanup

California Governor, Gavin Newsom, acknowledged risks tied to lithium-ion batteries, stating, “We’re

still adapting to newer technologies.” Cleanup protocols developed after the 2023 Maui fires will guide efforts. Insurance losses could reach $40 billion, while FEMA has allocated $100 million for recovery. Malibu Mayor Doug Stewart emphasized the need for environmentally responsible rebuilding to protect beaches from toxic runoff. The rebuilding process may take years, as officials prioritize public health and environmental safety in affected areas.

Source: ttnews.com

Chicago Shaken by Murder of Towman

James Stroud Sr., an 80-year-old tow truck driver known as “Old Man Jimmy,” was murdered while sitting in his parked SUV in Chicago’s Washington Heights neighborhood. This tragedy has shaken the family, local community and city of Chicago. His son, James Stroud, Jr., has been vocal about the pain and confusion surrounding his father’s violent death, calling for justice and community support.

“My dad was just a good guy, people from all over the city knew him,” said Stroud, Jr. “He enjoyed his life, and he didn’t deserve this.” Stroud Jr. took over his father’s towing business, renaming it “Jimmi’s Night and Day,” in honor of his father’s legacy. James Stroud Sr. was known for his generosity and wisdom, often sharing his favorite phrases and life lessons with those around him.

continue to grow, demanding justice for a man whose kindness and resilience left a lasting impact on those who knew him.

“My daddy was a pillar in the neighborhood,” James Stroud, Jr. said. “An 80-year-old man getting killed while sitting in a car, that just doesn’t sound right.”

Sources: chicago.suntimes.com yahoo.com

Car Dealer Sentenced

“If you talk nice to people, nice will come back to you,” Stroud Jr. recalled his father saying. “But he didn’t play no games. If you rubbed him the wrong way, he’d let you know.”

As the investigation continues, the Chicago tow truck community has come together, with Vehicle Management Solutions covering funeral expenses. Public outcry and media coverage

A used car dealer in Alabama has been sentenced to federal prison after attempting an illegal and armed repossession of a vehicle sold under high-interest financing terms. The dealer, who operated a Buy-HerePay-Here lot, had sold a vehicle with a 24.22% interest rate and later realized the finance company would claw back funds (recovering previously paid dealer commissions) if the loan defaulted. Instead of following legal repossession procedures, the dealer and an associate tracked down the vehicle and forcefully took it back at gunpoint. The victim, fearing for their life, reported the incident, leading to an FBI investigation. The dealer was convicted of carjacking and firearms charges, receiving an eight-year prison sentence.

Source: tampafp.com

California’s zero-emissions trucking rule faces an uncertain future

James Stroud, Sr. with his partner Fannie May Fields.

Don Lomax

WEDNESDAY, APRIL 23 & THURSDAY, APRIL 24

News flash

Father Fights for ‘Move Over’ Law Awareness

Source: woodtv.com

New Washington Bill Protects Vehicle Dwellers

A new law is set to provide protections for people living in their vehicles in Washington State. House Bill 1240,

sponsored by Representatives Strom Peterson and Brandy Donaghy, is making its way through the legislature with the goal of preventing vehicles used as homes from being towed or repossessed.

Additionally, the bill halts public auctions if the vehicle owner claims the car as their home, granting them at least 90 days to reclaim it before it’s labeled abandoned.

Source: the-sun.com/motors

Unstable Ice Spurs Spike in Midwest Vehicle Recoveries

Fluctuating winter temperatures are creating hazardous ice conditions, according to Matt Maloney, owner of Maloney’s Towing & Recovery in Madelia, MN

Maloney described his recovery process: divers attach cables to

submerged vehicles, which are then winched out using a flat-bottom pontoon system. Recent recoveries include vehicles in Lake Hanska, Big Twin Lake, and others across Minnesota.

He warns drivers to test ice depth and carry full insurance, noting recovery can cost thousands. “Ice can be 12 inches thick in one spot and just a couple inches nearby,” he said.

Source: nujournal.com

Florida Man Sentenced for Shooting at Repo Agent

A 75-year-old Florida man, Winzoir Von Durr, has been sentenced to two years in prison after firing at a repossession agent attempting to recover his daughter’s car.

Source: curepossession.com

California Halts ZeroEmissions Mandate

Critics, including SEMA (Spe-

A banner displayed Keagan Spencer at the Michigan International Auto Show.

Washington State car owners living in their vehicles may be protected from towing.

Maloney’s Towing & Recovery used a flat-bottom pontoon system to retrieve a submerged SUV.

California’s zero-emissions trucking rule faces an uncertain future

cialty Equipment Market Association) argued the mandates would disrupt interstate commerce, while supporters highlighted their importance for public health and climate protection. The rule was delayed by a legal challenge from the California Trucking Association and a pending decision from the EPA (Environmental Protection Agency).

Several states, including New York and Washington, have already adopted California’s clean truck rules, and a separate California regulation still requires truck manufacturers to sell more ZEVs.

CARB Chair, Liane Randolph, said the withdrawal reflects uncertainties posed by the incoming administration, which has previously opposed California’s environmental policies.

Source: cdllife.com

Socal Wildfires Leave Cleanup

California Governor, Gavin Newsom, acknowledged risks tied to lithium-ion

batteries, stating, “We’re still adapting to newer technologies.” Cleanup protocols developed after the 2023 Maui fires will guide efforts.

Source: ttnews.com

Chicago Shaken by Murder of Towman

James Stroud Sr., an 80-yearold tow truck driver known as “Old Man Jimmy,” was murdered while sitting in his parked SUV in Chicago’s Washington Heights neighborhood. This tragedy has shaken the family, local community and city of Chicago. His son, James Stroud, Jr.,

has been vocal about the pain and confusion surrounding his father’s violent death, calling for justice and community support.

James Stroud Sr. was known for his generosity and wisdom, often sharing his favorite phrases and life lessons with those around him.

“If you talk nice to people, nice will come back to you,” Stroud Jr. recalled his father saying. “But he didn’t play no games. If you rubbed him the wrong way, he’d let you know.”

As the investigation continues, the Chicago tow truck community has come together, with Vehicle Management Solutions covering funeral expenses. Public outcry and media coverage continue to grow, demanding justice for a man whose kindness and resilience left a lasting impact on those who knew him.

“My daddy was a pillar in the neighborhood,” James Stroud, Jr. said. “An 80-year-old man getting killed while sitting in a car, that just doesn’t sound right.”

Sources: chicago.suntimes.com yahoo.com

James Stroud, Sr. with his partner Fannie May Fields.

WEDNESDAY, APRIL 23 & THURSDAY, APRIL 24

Father Fights for ‘Move Over’ Law Awareness

Source: woodtv.com

◀

New Washington Bill Protects Vehicle Dwellers

A new law is set to provide protections for people living in their vehicles in Washington State. House Bill 1240, sponsored by Representatives Strom Peterson and Brandy Donaghy, is making its way through the legislature with the goal of preventing vehicles used as homes from being towed or repossessed.

Additionally, the bill halts public auctions if the vehicle owner claims the car as their home, granting them at least 90 days to reclaim it before it’s labeled abandoned.

Source: the-sun.com/motors

WEDNESDAY, APRIL 23 & THURSDAY, APRIL 24