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2 THE COMPUTERPAPER MARCH '92

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THE COMPUTER PAPER MARCH '92 3

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6 THE COMPUTERPAPER MARCH '92 conversions sections under the heading [MSWord Text Converters] in the WIN.BC I noted the Sle name and extension syntax u sed and just renamed the Word f o ) Windows ver. 2.0. I then copied the file tb my Winword 2 directory and inserted the renamed Works conversion file with the

the fl.95 per month as well. Can anyone at 7%eGyrnputer Paper tell me everything I want to know about this subject? Perhaps Vancouver gets a better deal on C/S than Victoria does, due to its size. Is this the case? Do Vancouverites get the Basic Services for $7.95 US? Please forward t his to one of your experts. I a m a subscriber to The Paper and am looking forward to February's issue. Thanks. P.S.: In Victoria we have to go through Data PAC to get on C/S.

proper path and syntax in the [MSWorIl

Com puter

Carpal lUnnel Syndrome is Covered by Workers' Comp

Your article titled "Are Computers Safe?" in your January, 1992 issue is inaccurate about the Workers' Compensation Board. Your reporter writes that the WCB is "reluctant to accept carpal tunnel syndrom'e disaMity claims." This is not true. Carpal tunnel syndrome ia well recognized by the W orkers' C ompensation B o ar d a s a cumulative trauma disorder or repetitive motion disorder. Between 1986 and 1990, accepted wage loss claims for carpal tunnel syndrome have been growing at more than SO percent per year. In that same period, more than 7,800 wage loss claims were accepted for all types of repetitive motion disorders. The Workers' Compensation Board exists to provide quality rehabilitation and fair compensation to workers injured in the course of their employment. Repetitive motion disorders, including carpal tunnel syndrome, fall under this coverage umbrella when the cause is determined to be work related. Scott McCloy, Manager, Public Affairs Workers' Compensation Board of British Columbia Vancouver, BC

in town. I'm retired and living in Gibsons on a strict budget, however I do have computer and have fun with it. I d o my

budgeting (old Quicken program), fool around with the lotteries (programmed my own randomizer using BASIC A), and compile genealogical data ( e xcellent program trom LDS in Salt Lake City). My computer, which I bought in 1987, is a Sanyo MBC 16+ series with two 5 1/4 drives, 640K RAM, dual speed 8.0/4.77 MHz,

DOS 5.2,also an ATI graphic video card. But no hard diskl For one thing, I'm compiling a sizable enealogical data base and am starting to e el a need for a h ar d d r ive. H a d a borrowed computer with a hard drive for a while and really appreciated its versatility, as you can imagine. Alas, I had to return it. Is there any way that you can advise me as to who might give me an honest fair deal to i nstall say a 40 M B h ar d d r ive in m y computer? H. Narated Gibsons, BC

Is Vancouver Gettin9 a Better Deal on CompuServe?

Could anyone online please tell me which of the international online services is the best buy, dollar-wise? I am presently trying out CompuServe on a on~onth trial package they sent me. Contrary to what Wanted — A Hard Drive Deal their promotional package says, I believe the for a Sanyo Computer service is costing me $10.50 per hour; in Like many others, I enjoy your addition, I'm probably going to be charged publication whenever I can get it when I'm

Bill Irvine (C/S ¹75270@11) Victoria, BC

P.S.: What specific software conflicts was

Conversion Tip - Works to I have just purchased and installed Word for Windows ver. 2.0. Great package, worth every penny scraped out of my student budget. HOWEVER, I was disappointed to f ind on e o f m y m o s t n e e de d t e x t conversions (Microsoft Works for DOS) was not included with the package. This is important to m e b ecause I used this program for two yearsbefore purchasing Word for Windows ver. 1.1 and have several h undreds of la b r e p orts, etc. t hat I continuously cut and paste from. Rather than convert in Word for Windows ver. 1.1 and then open the file as a Word for Windows ver. 1.1 Sle in Word for Windows ver. 2.0, I decided to see if the conversion Sle i'rom Word for Windows ver. 1.1 would work in Word for Windows 2.0. It doesill I have enclosed a short step by step on how to do it. This might not be news to you, but if it is, please use it in your paper as a tip. I frat printed out my WIN.INI Sle Srem Windows and noted the name of the. file that was doing the conversion for Microsoft Works for DOS (WWP.DLL) in Word for Windows ver. 1.1 under the [Microsoft W ord] heading in the WIN.INI . I t h e n checked the Word for Windows ver.2.0

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Jack McCamy Victoria, BC Great work around/ Toff bad Micromp ~ this ghastly ofyereight — but they will inctudela conryeaionfor Wfyrke in the nerrt rfersifyn foWont for Windows.Z7urnhefor a tip thatshmdd dothe trick

Mac BBS Numbers, Please I am interested in starting a netwo k system (BBSy for Macintosh and DOS. I have attempted to get information for this business venture through local libraries ~d other BBS distributors, but my pursuits hatye been futile. If you can provide the following i nformation f o r t h e A s sociation p f Shareware and/or any other organizatiot s, t it would be greatly appreciated. Mark Keller Vancouver, BC

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George Slade having with QEMM ver. 6.1 and Windows in his review of January 1992? All the students here use IBM platforms, mostly 48lk%, and QEMM is loved. We fr d no conflicts whatsoever, and believe ge when I say we run every program out there from AutoCAD to Designer to Excel, etc.

Word for Windows 2.0

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Text Converters] section in the WIN3NI and it works great. I also did the only other conversion which was not induded in Worti for Windows ver. 2.0, Multimate, which apparently does three conversions with one Sle. Please see enclosed Snished product. I have already tried several Works flea bttt have no Multimate flles to try.

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THE COMPUTERPAPER MARCH '92 7

Not Timely~ut Comely Shortly I will consider renewal of my subscription to The Cornpsfer Paper(BC). For two years this publication has been my source of useful-and, I h o ped, timely -market information for B.C. I based my $8500 investment for a home system on your articles... and strangely enough... current advertised prices. For a neophyte computer user, living in Williams Lake should be a distinct marketplace handicap. I used your information to acquire a 386SX system, at a time when otherswere purchasing "sooncobeMted" 286 systems. I was even able to spend my dollars at competitive prices with a Williams Lake dealer. I would like to say thank you for your helpful publication — like to, but cannot. Unfortunately, I feel slighted. And it seems I feelthat way for good reason. When I first attempted to request a subscription to the then "free" paper, I called to request commencement, ask for an invoice, and arrange payment after the fact as is the custom in o u r g o vernment organization. In polite but certain terms I was requested to pay up&ont. That cost you possibly two other subscriptions to other folks. I n o netheless proceeded with a personal subscription, fully believing in what you produce. I was also becoming suspicious of late mailings to my residence. Despite being an up-front prepaid customer, I was starting to see your paper in retail outlets around the province, well ahead of the date I was receiving my copy in the maiL The most recent indignation was receipt of your January 1992 edition. This contained the wonderful invitation to attend the Pac-Rim Computer Show. Your paper was received on January 20, 1992, four days after the show closed. I will say little more. T h e story is s eemingly deserving of a rebuttal. T h e service is seemingly in need of a priority adjustment. Canada Post cannot shoulder the blame for all of society's woes. Possibly I will meet you at GIS '92. I have many positive things to say about your magazine. I regret that timely mailing to prepaid customers has not been a 1991 success for you. Eric Gunderson Williams Lake, BC

Masthead

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Publisher / Editor

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Mana ln Editor Graeme gannett

Contrlbutln Writers

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The prin t i s a c t u a lly b l a c k e r t han the o ri gi na / E P Government and Corporate Purchase Orders are 0irelcomed! I I

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o avo i ssues o e om p uter aper mai directly to your home (in Canada), send a choquo for $24.95 to Suite 8, 3661 W. 4th Avo., Sonyyon inieeedfhe chere. Ii ruseodverheet Vancouver, B,C. V6R 1P2. American subscriptions in the Jhrviiiusrnonfh ar cseIL You ore right, nie please send $40 in US Funds. Overseas please send oreslow. Iteeesre fo tahe our house«p fo $65 Canadian. o week fo gef things to Canada Post. Then This Is Volume 5, No. 3, Mar. 0002 Conads Postfaker a reachfo mostareas ouf of fhe The Computer Paper is published monthly by Leiacr Mainland. 7%rcse I» fheholy sc4duIe Canada Computer Paper inc. All rights reserved. aroundNew Year's and you rNeuhd hove reuiceif your coPy tightanncad the 20/Jk We ore currently Reproduction in whole or in part without the in diseussimu fo sPeet«P the time msrinoiTing permission of tho Publisher is stripy prohibited. hoiise!shee fo gef ihe PaPer T/refolhs of The opinions expressed in articles are not Business in Vancouver fell us they can get necessarily those of the publisher. coPier of their PaPcr fo Vancouver mukrseifhin HEAD OFFICE - BRmSHCOLUMBIA 5 days (Prinfed Thursday, in readers hands Canada Computer Paper Inc. Jifoncfay).That is our goal nereeR 08, 3661 W. 4th Ave. Vancouver, BC V6R 1P2 Phone: (604) 733-5596, Fax (604) 732%280 ESDI the Way tO UO — NOTl BBS Number:Mind linkl (604) 576-1214 In Mr. Green's article he discusses hard (Log on with the name "Computer Paper" ) drives, and in respect to ESDI drives he Circulation: 50,000 states: "If you are building your own machine, this is the way to go if you can ALBERTAOFFICE afford it." I would like to suggest that Mr. 0300, 714 1st St. SE, Calgary, Alta T2G 2GB Green get with the program. This is very Tel. (403) 262-5737, Fax (403) 265-5974 poor advice Indeedl! ESDI drives are on the Edmonton Tel.(403) 459-3554, Fax 4914160 Circulation: 50,000 way out. Companies like Maxtor are not even building ESDI drives right now and are MANITOBA OFRC E instead waiting to see what sort of order 130 Scott St., Winnipeg, Man R3L OKB volume they receive, before doing any sort Tel. (204) 949-7720, Fax (204) 949-7721 of manufacturing run. A s a whole, the Circulation: 25,000 industry did not really buy into ESDI technology as anticipated. P r u d e nt, ONTARIO OFFICE forward4ooking buyers should instead place 408-99 Atlantic Ava., Toronto, Ont. M6K 3E7 their b et s o n S C SI-I I w i t h c a c hing Tel. (416) 588-1580, Fax (416) 588-8574 controllers for those applications Circulation: 60,000 such as File Secvers. 2nd Class PostageReg. Number 7718

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capcrts on BIZ (thc Byte Information Eschangc) chcch myartidcs before publicatum. Read again why I nrcommcndcd AM1 and CSV. It is not strictb//for tcchnical merit. Thc little $-day course I teach is clearly no sskrahstcfor a thrcoycar BC/T course Houevm in thc past, aN my students haec bscnab/c to build solid machines — mindyou, with mc coaching Segging to differ I have just Snished reading Roedy Green's cocrystepof thc way. artide (How to Build Your Own Computer) in your February edition. If Mr. Green's Tl sharpens its image column was intended as a personal opinion We recently reviewed Thc Coinputcr Paper, column, it should have been labelled as January 199d and particularly noticed thy coverage ofour TravelMate 2000 Notebook such. As president of Canadian h6nd Products, Computer. After reading several reporting Mr. Green is an advertiser in 7%cComputer inaccuracies in the TravelMate section, we Paper. Whether Mr. Green is paid for his would like the opportunity to clearly work is, in my mind, irrelevant. In an anide communicate the product history and that spans six pages, readers are told what cap alities. Our business relationship with SharphIcr products Mr. Green and, presumably Canadian Mind Products, endorse. Readers produced many leadingedge products.The a good example.This notebook are also left with a dear impression of what ThCOOO is products or components Mr. Green has emerged once Sharp's LCD technology srNd packaging prowess wasmatched with TI's doubts about. For example, Mr. Green says the CgeT electronics design and experience. The Snal chipset is the safest. There are, however, product met FCC regulations and has been many professionals who would give Intel recognised as an award-winning, fullchipsets the edge over CgcT. Probably as f unction c omputer. T h e T M 2 0 0 0 i s manufactured a t T e x a s I n struments' many as would give the nod to OptL After going on at length about choosing Temple, T e x a s f a c i l i ty. Combinkd components, Mr. Green tells his readeis that manufacturing volumes helped reduce costs they will need a workshop and tools; "the and competitively position our product in easiest way to handle this is to use someone this aggressive market. Our Sharp relationship continued on the else's fully equipped workshop,' he adviseL The article then goes on to suggest a TMSOOO. In November 1990, we unveiled k itchen t a bl e w o ul d b e a suitable the smallest and lightest 886SX notebook computer available at that time. Successin arrangement for much of the work I wonder what the staff and graduates of our laser printers is largely due to our such technical trades institutions as CDI, . Sharp/TI relationship. We used the Sh CompuCollege, BCIT, Kwantlen College engine and TI's unique electronics to snd others must think when someone else produce an affordable PostScript microLaser says a computer can be mainly assembled on printer — the smallest printer package a kitchen table. Mr. Green offers no real available. In summary, we continue to enjoy a instructions o n p u t t in g t o g ether a computer, aside Rom offering his opinions strategic, healthy relationship with Shaxp. By leveragmg our company strengths, we have on various components. To make cables, he cautions that you%I reduced design times, reduced production need a viSe,an Exacto knife and a right- costs, increased volumes and secured a angle triangle. After that, you' re on your signi6cant market share in both product own. (Most cables can be bought for only a categories. Michael G. GrifBn few dollars.) Manager, Marketing Communications He says ESDI hard drives are the easiest Temple, Texas to instalL I will provide Mr. Green with the name;s of several experienced technicians who would argue that point vigorously. Mr. Cantax Clarification Green leaves the impression that CSA Caneax sells for $60 suggested list price and approval is a swift — almost assurednot $49.95 as we stated in our article on process. He fails to mention the charge of personal tax software in the February more than $155 per hour. (Admittedly-if edition. The program is also the only one of the system is properly assembled it could the three personal tax software packages take as little as SO minutes.) r eviewed which has the ality to print ~ r In condusion, Mr. Green tells us he is dupoicate printouts on an HP Laserjet 9 or holding a "free course on how to build a compatible which are virtually identical to computer. However,a $250 course— also, I Revenue Canada forms. Cantax can be assume. chaired by Mr. Green — is available reached at (405) 2554665. The program is to teach you even more. Mr. Green says he is also the only one of the three personal tax "pretty exacting, but the advantage is that I software packages reviewed which has the personally guarantee your workmanship for aMity to print laser duplicate printouts on two years." Is he also prepared to guarantee an HP Laserjet II or compatible which'are the workmanship of those naive enough to virtually identical to Revenue Canada forms. have started such a project after reading his Cantax can be reached at (405) 2554665. 0 February ardde? My best advice is to leave this type of work to the. professionals. If your company haa a new and interesting Mike Williams product or service, let ua know. Send your Vicnpresident, Versatile Computer prese rcleaaea or other information for Products cenalderaIon toi Whatss Nmo Vancouver, B.C. c/o Vhc ~ us sr Itapcr Reedy Green responds — I was dismayed to Psd (See the Masthead on pg. 0 for address) how many readers interpreted my broad-brush articleon hoseto busVda computer as suppeserQy all you nerdto know. For asamplc, on the subject of making ribbon cabka alone, I harrc written a 4,000 word essay — alaiest as long as thc cntini THEXIII i article, mr oscc re s«crace arrsr Reich is hest: SC5'I ESDI, IDE, IMFM, RLLI I sr'~ sru™ have recommended all fothea for some particular case.ENVOIis simpkst to instaN, bccacsscit docs not rcrtuinr device drirrcrs and is july standard. NanhctCS/1approoalfor a design is snub mora complee thanCSAinspection of a single machina Inspection costsonly about $80. Doscns o f well-hnown computer authors ansi Overall I l i k e t h e c o ncept of T h c Computer Paper, but more attention to professional presentation and content rc:search should be goals to strive for. Greg Boettcher Winnipc,g, Manitoba

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THE COMPUTER PAPER MARCH '92 9

Compaq announces new low-powered notebook PCs

First Looks at New Products and Services AME Unk connects SDRC's I-DEAS to AutoCAD Autodesk Canada has announced AME Link, a new software package that lets AutoCAD customers transfer AutoCAD/ A ME solid-modeling i n f ormation t o Structural Dynamics Research Corporation's I-DEAS software. Autodesk daims that the benefits for mechanical engineers and designers of using the two companies' integrated set of industxy-leading products are more efiiciency and more control over the designkor~ u f a ctuxing process. A utodesk's A d v anced M o d e l i n g Extension (AME) — the solid-modeling module for AutoCAD — is used to develop solid models of component designs. AME Link transfers the geometry to I-DEASSVRC's flagship design product — where it can be further developed, tested and analyzed. AME Link runs on 886- and 48Mmsed

P Cs from IBM, Compaq or

highperformance protocol testing solutions for designers, integrators and operators of data communications networks. The Calgary Product Development Centre m akes software f o r o il and gas , t elecommunications and hydro applications. The company had revenue of $485 million in its 1990 fiscal year.

Compaq is looking to regain its leadership in the notebook portable computer market with the launch of two lightweight systems based on the l ow-power Intel 8 86SL processor. Known as the Compaq LTE Lite/25 and Compaq LTE Lite/20, these two new i n achines use n e w p o w er conservation features to provide users with longer-lasting battery life alongside highperformance storage and a lightweight six

pound design.

The company also introduced two key notebook PC options: a new advanced desktop expansion base and an enhanced 9600-bps internal data modem

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100

compatibles running DOS 8.8 or higher. The product also runs on HP/ Apollo. SPARCstation and ULTRIX. AME Link, AutoCAD and the Advanced Modeling Extension are available in Canada through a select group of SOLID Alliance resellers and all authorized AutoCAD dealers. The suggested retail price of AME Link is $8,000.

I

I s s

Call 1400445-5415 for the amrest dealer.

Sun and EMCON of

Ottawa sign partnership U.S. graphics workstation giant Sun Mlcrosystems and EMCON Ltd. of Ottawa (Emanation Control Lhnited) have signed a major partnershipagreement, under which EMCON will m a n ufacture T E M PEST SPARCstatlon 2 GX wotkstations for Sun Microsystems customers w o r ldwide. EMCON claims to be the largest Canadian private sector s ource o f T E M P E ST engineering. The agreement is part of a Canadian " rationalization pr og r a m a t S u n Microsystemsof Canada, under which Sun continually evaluates suppliers as potential , 'candidates to supply Sun's world marketL

HP marks 20th anniversary of its first handheld calculator Hewlett-Packard (Canada) Ltd. recently marked the 20th anniversaxy of the HP 85, HP's first handheldwalculator product, which became known as "the electronic slide rule. During the early 1970s, William R. Hewlett, HP's cofounder, was impressed by handheld calculators. While working with HP engineers, Hewlett became convinced that HP could expand the technology into a shirt-pocket-size calculator capable of perfoxming trigonometric, logarithmic and exponential functions. The result was the introduction of the 9 oz. HP 85 on Jan.

I

• I

e

• •

Now, increase the performance of your graphic environments with our new high-speed Local Bus Graphics Module. Q by Javell's new Local Bus graphics accelerator, designed exclusively for Q's StepUp™ modular systems, executes Windows™ graphics functions in hardware, thus accelerating your Windows™ environment. Overall, the performance increase is 10 to 20 times fasterthan conventional video systems, with the process of opening windows, resizing, pulling down menus and scrolling virtually instantaneous.

Q's new Local Bus Graphics Modules take advantage of recent breakthroughs in video accelerator technology to offer the best speed/performance solution for today' s graphical applications. And remember, with Q's StepUp™ modules, you can upgrade to faster processors without replacing your whole system. See our entire family of modules: Intel 386DX,

486, 486SX or AMD 386 processors. Q Business Computers. Quality by Design. Award-

winning. FCC, UL and CSA approved. Novell® compatible. See us at our downtown showcase (Suite 304, 700 West Pender Street) or visit an authorized reseller today.

4,1972. It sold for $895 (U.S. list) and

exceeded all sales expectations — more than 800,000 units in three yearL Hewlett-Packard (Canada) Ltd. was established in 1961. The company now employs 1,886 people in 27 offices across Canada. The c ompany develops and manufactures products for the world market in t h ree facilities in Canada. Panacom Automation Division, in Waterloo, O ntario, makes X-stations and d a t a acquisition terminals and control systems. 0 St ~ 386/486 IDACOM Telecommunications Division in 048$33 cache Edmonton, Alberta, produces specialized 0486/25cache

In British Columbia and Alberta, call TOLI FREE 1-800-6634181. 0 386/33 Cache 0386o3 Slim 0386sx/stm 0386/sx Notebook

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10 THE COMPUTERPAPER MARCH '92 The systents — based on Intel's 2S and 20 Mhz 886SL microprocessors respectivelyclaim to achieve three to four and a half hours of battery life by incorporating Compaq-designed power management features. These features include a leading edge "smart" battery pack with a built-in microprocessor that continuously monitors power use, and a patented backlighting system that is supposed to improve screen quality and save up to 50 percent more power than earlier display designs. The Compaq LTE Lite/25, equipped with 16K of high-speed cache memory, provides up to a 25 percent performance increase over noncached 25 MHz notebook PCs. Targeted at the most demanding notebook customers using advanced productivity business and W i ndows applications, including financial analysis, software development and graphics, the Compaq LTE Lite/2S has four megabytes of system memory and oiFers a sizable 120 MB hard disk.

• •

• •

' •

Meanwhile, the LTE Lite/20 is targeted at mainstream notebook PC users running basic spreadsheet, windowed and e-mail applications. Equipped with the new Intel 20-MHz 586SL chipset and the same power management features as the Compaq LTE Lite/25, the Compaq LTE Lite/20 has two megabytes of RAM and is available with up to 84 MB of hard disk space.

Texas Instruments drops

prices on notebook systems

oa 0 Q

TravellNate 3000 WinSX

Texas Instruments announced last month that it was dropping prices on both its 886SX-based TravelMate 8000 and T he n e w "full-function" d esktop TravelMate 8000 W inSX n o tebook expansion base, also compatible with the computers. The company also annoutrlced Compaq LTE 866s/20, ofFers two drive bays, two new highlandversionsof the notebook integrated fixed disk drive support and machines — both the TravelMate 8000 and multilevel security features. the WinSX are now available with a 120 Mb

drive.

available only in North America, and the Compaq LTE Lite/20 Model 120 will be shipping in the first quarter of 1992. Both EngIish an d French - C anad)an configurations of the Compaq LTE Lite/20 and Compaq LTE Lite/25 are available in Canada today. Canadian Suggested Resale Prices start at $8499 for the basic Compaq LTE Lite/20 Model 40 (with 40 Mb hard disk) and $4899 for the entry-level Compaq LTE Lite/25 Model 60.

Prices on the TravelMate 8000 with 20 a n d t h e n e w d e sktop Mb hard disk start at $2199 (down from expansion base are now shipping to $2599),while you can now get a Trave~te Compaq marketing partners worldwide. 8000 WinSX system with 60 Mb hard disk The enhanced 9600-bps modem, which is for $8199 (down from $8499).

The Compaq LTE Lite/20,Compaq

FUJI KAIN A

LTE L i t e / 2 5

s n-sr@>~~ M: (SN) le-me

M: (9Nr B843N

Iwael CPll iud 33IIINz Thunderb os RSSIC Caelae

PACKAGE Darius

SPEC 286 16MHz ....

386SX 16MHz 386DX 25MHz

386DX 33MHz w/1 28K cache

........$559 ........$99O ......$1155 ......$1255

All Syslleme Include: • SVGA Monitor • SVGA Card w/512K • 40MB HDD • 3.5' FDD

• IDE 2S/IP/IG Ports • Minitower or Desktop Case w/200W PS • Keyboard 101 Enhanced

Sound Card

386SX-20 Notebook 60MB HDD

<.44FDD 1 MB RAM Only

1OO/e Sound Blaeler 4 Ad lib compafible

includes

8 CD's Only

600

Only

139 CorelDraw

Only

$430

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Rxeoellive Syelem • 486 DX-33 w/256K Cache

• 8MB RAM • Full Tower Case Luxury Case w/250W PS • 3.5' 8 5.25' FDD • 210 MB Hard Drive • Seiko 1450 .25 Non-Int Monitor (1 024x768)

• ATI XL SVGA Card w/1MB 32,000 colours • Soft Tactile Keyboard

$3330 All credit card purchasesNrlll be charged 89o. Prices are subJect to change.


THE'COMPUTER PAPER MARCH '92 11 Also announced for the TravelMate 8000 series machines were a TravelMate 8000 BIOS/Battery Pro and MS-DOS 5.0 upgrade kit. It is supposed to improve battery life — and add the advantages of DOS 5 to the TravelMate. Call1400-5E7<500 for the neareetdealer,

llford effers selfwontained color print processor I lford P h ot o ( C a nada) L i m i ted h a s introduced the Ilford Omnipro System, a new processor that processes direct positive colour print an d o verhead material, continuous tone biack~dmhite prints and graphic arts materials in a single, selfcon gained unit, without changing chemistry. In addition to full-spectrum colour capabilities, the Omnipro System also claims t o be t he wor l d ' s f a s test photographic colour print processor, providing a wet processing time of under three minutes for colour pants. The new system teams a statewfWe~ computerized roller transport processor with advanced new chemicals that can process awide range of colour and black and white materials. The Ilford P4 chemical process is based on Ilford SDB, o r s i lver dye b leach technology. The processor integrates a unique bleach bridge which enables the Omnipro System to switch at the touch of a button b e tween p r o cessing c olour, continuous tone black and white, and graphic arts materials. Users can talre advantage of a single system and one chemical inventory — instead of multiple machines, chemistries and technicians; Available in 20", 26", Sl", 42n and 52" widths, the Ilford Omnipro System is scheduled for availability in mid-l992.

Sharp introduces pioneering SCSI-2 color scanner

Sharp's patented one-pass scanning system allows the new JX-820 to reduce scan Sharp Electronics of Canada is chiming to time while providing high~uality 24-bit have introduced the computer industry's color with full control over threshold, first color scanner that is fully compliant hrightness and color gamma correction. with the new SCSI-2 interface standard. The unit also outputs 256-level grayscale The JX420, a bighguality color scanner and biack~dmhite images. for business applications such as reports Scanning at a true 800 dots-per-inch and proposals, is also the Srst in its dass of (dpi). resolution can be increased through business scanners to offer a transparency interpolation up to 600 dpi. The JX-820's o ption w h ich t r a nsforms i t i n t o a modular interface slot lets the unit connect professional-level scanner capable of both as a GPIB or SCSI 2 scanner. Also available transparent and refiectpre scanning modes. is a direct~rint option which, when used in With a scanning area of 8 1/2 x ll", it can conjunction with the JX-780 or JX-785 handle anything from 85mm slides to glossy printers, transforms the JX-820 into a lowphotographs, p e r fect f o r bu s i n ess cost color copier. presentations and production houses. While in the color copy mode, the

-.r-

.

control panel on the JX ti20 allows you to independently maire adjustments such as brightness and scaling. Edge emphasis, lightness, brightness and gamma correction controh are standarcL Call 141 6600-1600 for the neareat deafer.

••1

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NETWORKING

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FOSS Announces New Reseller Scheme Vancouver-based First Online Support Senrices (FOSS) has announced what it calls "The Five Percent Solution" Reseller Program. It's an incentive for resellers to introduce their dients to FOSS services that the reseller doesn't provide. In return the Reseller receives 5% for as long as that dient continues to do business with FCSS. FOSS is a Vancouver4ased open systems Systems Integrator specializing in Novell, UNIX and XENIX networking platforms. The company claims to provide all the services necessary to get these systems up and running smoothly, from initial requirements analysis, installation, training and ongoing Mspport, preventative maintenance and troubleshooting.

BTPSIMESS SSAOMIMES

FLIII KANA

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POINT OFSALE •Select N amby IO,barcode,orffamquick list

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Print cuslonwf list • Print price litt

• Enquuy andrapuds •Sabarsponsbycustannr.salespersonanditem • Pnnt hnnuce andpeynwntj ourna l

EV ETI TECfgNOLOSIA IEC. 732-040$

• Handlesdocaunls bypercentageor anwunt

SERVICEtRENTALS

m

~enter lype fmservice andmnlal

• Ouickseaich for senikw amlrental

• Easy ta locale Iril aufstmdlso or completedstatus • Aulomatkallyi teglated ta salsa history and acamnts recairahle

• Sacknrder reporl by item

Isis pens new deal with Sil's

• Easy moditicalion ofOats • Passwordsecurity far dgferent es • Cash drawercontrol • Print or reprint rsceiph •Arn apldifferent paymentmslhods • Accept nwllipie deposgsandpayments • Integrated to accounts receivable • Handles P.S.T andG.S.T. • Cashbr reparts

• Onbk search faf backufdÃ

Call6044N-3661 for moredetalhj.

ACCOUNTS RECEIVNILE

GENERAL ND ADVltlCEDFEATURES

• Ouch paynnnt and «liling

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• Full intsgiauon with salsa • Real unw updi}te accuracy .Ussrspscdndaged balancereceivabledata

Puinl ot Sale Order@ackfndsr

• inlsrssl charge lunchonandreport • Paynnnthntorystatotics • Print recenrahie statsnwnts • Print receivable sununaryandcall list I

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• Autamala ord«numberanduwoee eunewr for suds tree • Anows nwdilicslen of data wdhaudutail • Fun safes inpaitfnrilenagsmsiit • Singb entry from order. sales,andmanuals remwahb to accounting • Multi-user option for growth • Data wtegration protection tsalures

G.S.T. Support SingleEray Operalions

InvenloryControl

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• Recap cuslonwr by ID artram quick list

SOFlWNIK FOR EFFECIEIIT OIPERATIOIIS

• Real time asdil limit check lor accuracy - Realtime update foraccountsreachableand inventory • Cost displayonscreen option • Cost access option • Recall orderor imoice for enquiry • Maddy unnnce with foll andd lail • Enquhyfor saleshistory by customer, dsm,or saiespersan

• I

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• Add new nem dale to nester hie while mvnicing

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GOMPUMAXCOMP UTER SYSTEMS AUTHORIZED OEALER

ORDERIINVOICE/BACKO RDER

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Vancouver-baaed Isis Imaging Corporation has entered into an agreement with SM, Automole Systems Division, of Stillwater, Minnesota to produce a new halftone dot structure especially for its silkscreen graphic~ p r i ndng presses. This new halftone dot will compensate for dot degradation caused by the threads of the silkscreen interfering with proper dot reproduction. It is designed to complement Isis Imaging's existing FountainView software~ ea d y used by SM to produce automotive graphics, including the 1992 Toyota truck line. Isis hnaging Corporation is the developer of the Cirlipse halftohe dot structure which gives desktop publishers superior p h otographic r e production capaMity.

i %'&'serf~.

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NO T EBOOK 386SX 6QM5

$ 12$9

PRICES SSSS JECV TO eggANOE WII'SSOUV HOTICE. Llggl'TED OtgASDVIVY

$249 9


12 THE COMPUTERPAPER MARCH '92

Program to help software

The17 ppm Canon NX engine features 1000aheet input capacity and a 50,000 page per month duty cycle. It supports up to legal-size paper, as well as envelopes, transparencies, and label stock An optional duplexing (two-side) unit and power envelope feeder are also available. The Canadian suggested list price for the QMSfPS 1700 is $9,495. Options and supplies include the following: Novell E thernet; Ether Talk Ethernet; TCP/I P Ethernet; DECnet Ethernet; duplexer; powered envelope feeder; 4 MB SIMM; 1 MB SIMM; microfine toner cartridge; additional paper trays. The printer is distributed in Canada through @MS Canada Inc. direct sales. The printer carries a tw~ear warranty and is supported inCanada by @MS Canada Inc. National Service, which offers a variety of once depot, and returnco&ctory service plans backed by factory~ e d Q M S service techmcians.

QMS announces 17 ppm, $00 dpi multi-network printer

developers launch product The Information Technology Assodation of Canada (ITAC) — through its regional branch ITAC BC (formerly Software BC) and with assistance 6I'om Western Economic Diversification~s sponsoring the return of its seminar/consulting pr o gram f o r software developers. It's called Marketing

Your Somme: A HanCkOn Tour Through the Product Launch ProcesL The sponsorsclaims their program is unique because over the course of it, developers can actually launch their own ITAC is the national product. association representing the information technology industry including software developers a n d publ i s hers. T he seminar/consulting programme is one of the ways 1TAC BC says it is addressing the need to upgrade marketing skills within BC's software community. The programme is made up of six seminar sessions. All seminar leaders are software industry specialists. Each session is then followed by a personal one~n~ne consulting session. Some of the topics planned for the program include: Budgeting, Publicity, Lead Generation, Product and Corporate Identification, Production of Promotional M aterials, Di s t r i b utio n Chan n e l Management,'Direct Mail and Advertising. Seminars are scheduled to commence at The BC Club on Tuesday, March 24th and

Cosp onsor

will be held every second Tuesday until June 2, 1992. 1TAC BC members get a 75% discount. Fora seminarbrochere ormore hfonnetloncontact ITAC SC, 6044CMS4.

Known as the+MS-PS 1700, this new laser printer connects directly to either Ethernet or Token Ring (802.5) networks when these optional interface cards are installed. Ethernet supports either DECnet, TCP/IP, NetWare, or EtherTalk protocols. The Token Ring intedace card supports NetWare also. Up to four simultaneously active interfaces mclude the standard RS252C, Centronics, parallel, and LocalTalkplus the optional inted'ace.

For morsdetails, contact QMSCanada Inc., 6660 Tnsns4anad'aHwy., St4aurent (Quebec) H4S NI or telephone 140046143$2 or 141448$-6640.

IIM Canada tosponsor Science Centre Exhibit

The +MS-PS 1700 uses what the

PCL 1V, and HP+L 7550 languageL

C OM P U V K R SBSIIICN IiNC.

0

• 6 •

package for Mac

B urn aby-based GD T S o f t works h a s launched PowerPrint, a new QuickDraw printer driver package for the Apple Macintosh. PowerPrint is a collection of software printer drivers along with a cable which enable hhuintoshes to print to more than 850 printers. PowerPrint is an upgraded merge of G&T's E xpress and PrintLink Collection. I t indudes drivers for Canon BubbleJets and LaserBeams. Epson FX and LQ series, Hewlett-Packard DeskJets, LaserJets'and ThinkJets, NEC Pinwriters, and Toshiba P series pflnterL The PowerPrint package inclu / es a compact, high-speed, serial-to-parallel converter cable. A distinguishing feature of the new converter cable is that it doe) not require an external power adapter, allowing for t r u l y po r t a bl e p r i n t ing f ro m PowerBooks to portable printers. Serial cable options are also available 8 om GDT. I n a d d i tion t o be i n g S y steth 7

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GDT announces new printer

popular printer driver packages, JetLink

IBM Canada announced last m onth corporate sponsorship of a new exhibit at the Ontario Sdence Centre that combines Space exploration with learning. IBM has sponsored the Challenger Learning Centre, a new permanent exhibit hall which opens in March. IBM has been involved with the NASA space program since the early 1960s, providing computer hardware and software systems on the ground and in spacecraft for every U.S. manned space4ight program since Gemini. In Toronto, IBM Canada's Software Development Laboratory has worldwide

company calls "Multi-Res technologywhich allows user selection of 600 x 600 dpi or 500 x 500 dpi output. It is powered by an Intel 8 0960 C A / 2 5 M h z R l S C-based processor. A not inconsiderable 8 Mb of RAM is standard and is expandable to 16 MB via user~staiable SIMBA The @MS-PS 1700 also includes an emulation sensing processor (called what else but ESP?), designed to automatically select the appropriate printer language on any intedace. Resident selectable lamguages include Adobe's PostScript software, HP

r esponsibility f o r t he des i g n a n d development of relational database software f or l a r g e co m p u te r s y stems a n d workstations. Software of this type is used for space shuttle processing activities from the time the vehicle lands until its next scheduled launch. The software helps track the vlrork effort — including about 800,000 work instructions stored in the database — to prepare the shuttle for its next leunch. The laboratory, located across the street Rom the Ontario Science Centre, employs some lg00 people and IBM daims it is the third-largest private sector R8cD centre in Canada.

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THE COMPUTERPAPER MARCH '92 13 compatible, PowerPrint supports System

I

6.0.2 or higher, Apple's A/UX 2.01 and TrueType, Adobe Type Manager, Fifth Generalxon System's SuperLaserSpool, and Shiva's NetSeriaL It is designed to work with all Macintosh computers with a hard disk from the Plus/Classic and up. PowerPrint has a suggested U.S. retail price of $149.

COMPUTER PRODUCTS LTD

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Canadian phone companies form new hoidin9 firms and revise mandate Canada's major telephone companies last month announced the creation of two jointly held companies — Stentor Resource Centre Inc. and Stentor Telecom Policy Inc. In addition, they announced a revised mandate for Telecom Canada, which will now be known as Stentor Canadian Netnrork Management. The CEOs of t h e n i n e t e lephone companies unveiled their plans at an Ottawa news conference that was broadcast to Montreal, Toronto and Vancouver, Stentor Resource Centre will consolidate the shareholder companies. marketing and engineering development activities at the national and international levels. Stentor Resource Centre will develop and deliver national telecommunications products and services, will develop national technology standards, will conduct or sutw:ontract research and development projects for the telephone companies, and will establish i nternational a l l i a nces w i t h ot h e r telecommunications organizations. It may also b e come i n v o lved i n sy s t ems d evelopment w i t h t he tel e p h o n e companies. Stentor Resource Centre will ofncially be in operation as of January I, 1995. It is expected to have approximately 2,500 employees drawn f ro m t h e m e m ber telephone companies. It will be centred in Ottawa, but will also have operations in other parts of the country. Brian Hewat, currently Executive Vice:-PresidentM arketing fo r B e l l C a n ada, will b e appointed President and Chief Executive Ofncer of Stentor Resource Centre. S tentor Telecom Policy will be i n operation on Feb. 5, 1992. The coxnpany will act as a governmentcelations advisory and advocacy arm for the shareholder companies. Stentor Telecom Policy will focus on national issues and policy.Jocelyne Cote-O' Hara, previously vice-president government retaixms for B.C. Tel, has been appointed President and Chief Executive.

Ofhcer of Stentor Telecom Policy, which

will also be headetuartered in Ottawa. 0

BIG SAYINGS ON 1

BLACK & %HITE )6m

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Comtex Taking Care of Business FREE JMOlASE

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386SX/25 386/25

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ALL SYSTENIS INCLUDE • 1MBRAM • 52MB HDD (17msD • Hi-Res Monitor • Classmom Discounts

• 1.24IB or 1.44 MB FDD • 2 serial/1 parallel/I game port • Technical manuals • DOS v.5.0

386I46 486i33

445 1925

Includee 4MB RAM ALL SYSTENSCONE WITH A TWO-YEAR WARRANTY • g •

RP RIP ................... 8137LINI NECModelN .............810N.N GM¹lu4N .......... 377LN eld¹lo 830 . . . ....817%.N Reined 9102 (NEW). .10LSS Rolead0105Color(NEW) 88LN Roleud2416 20LN Rolend241$... .... LN Rolend2485..................... .00 Roland LP800...............811N.N (AS Printers IncludeCable)

SFutaeu4SMB(28ms) .. 885.N 2 Guenlmn 52MB(17ms) . 25LN 2aoeSeleSSMB(17ms) .. 00 2 Guenlum10SMB (17ms) .00 3Fu)asu135MB (1$me) . N 2 Guenlmn 210MB(15ms) 0LN 2 Mentor130MB(15ms) ... LN 2 Gunnlmn 425MB(14me)310N.N 1 nosier340MB(15ms) 511N.N (PPmcedln0HDIndbxdeswnnunly)

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Ilpmlatios 4Options (only with systempurchase) • to 89MB HDD ..........,.................................................8105 • to 105MB HDD ..........................................................S140 • to14inchmono VGA ................................................... ®5 •to color VGA(1024x 768) ..........................................8320 • to color VGA(1024 x 768) non-interlaced ..................S405 • Addilonal1.4MB FloppyDrive ....................................,865 • Additional MB RAM ..................................................-.855 • Roland st02 w/cable............................................---887 • Roland 2416w/cable ..................................................8295 • Roland 2418w/cable ..................................................8335 • Colorado L)10 tapebackup (40-120) .........................3310 Cyrlx 80386 16 co pfo • I • I • •II••oo•I • oo• • • • • • • •• oo pl45

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14 THE COMPUTERPAPER MARCH '92

Your Home Office: A Write-Offt . "Gntee I'm the Taxman, And yon're soothing for no one butme — Tttxman The Beetks, Revolver,19$5

wanted to give you good news. I wanted to tell you that you could save money on your taxes this year. Our recent reader suxvey revealed that about a quarterof you have home offices. It's a growing trend today for people to do some of their work on computers at home. Telecommuting — or transxmtting work back

r

Many employees may find it difficul) to have their employer certify that home is the regular work place — working at home three days out of five in a work week might satlisfy The Employer's Certification this condition. Also, the second condidon Form P2200) may be difficult to meet if the employee Getting this form filled out is the first major does not have to meet with people in the and forth from home to office by telephone hurdle you must overcome. Your employer home as part of the job. modem transfer — is replacing the daily must cooperate and fill in part of the form T he exclusive-use rul e m e ans, f o r grind of traveling to and {ro. for you. example, that the family TV room cannoi be I knew self-employed people like me Your employer must clearly state on the t he office d u r in g t h e d ay. T hi s is t h e could deduct costs of a "home computer form that: concept of "dedicated space." A separate of6ce" from their income taxes. I thought 1) The home spaceis your principal place of room used only as an office best satisfies this that people who work for someone else — 90 employment, AND/OR rule. per cent of the work force — should be able 2) You use the home space regularly and These rules parallel those for selfto as well. continuously to meet people related to your employed taxpayers claiming home o ce Some can, but not many. Revenue employment AND the space is set aside for expenses. Canada's rules on deducting home office exdusive home oifice use. If you can't meet these rules, you' re probablyout of luck. You won't get a penny off your income tax. The cost of havhIg a home office so you can do your job is just another tax on your aching back. expenses improved for tax year 1991 — but are still far from liberal.

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If you do manage to satisfy the rules, ou may deduct the costs of your oifice. e se are usually calculated as a percentage of the total cost of the home. The most common ways to do this are on a squarofootageb sis, or bythe number of rooms. Calculate the square footage or count the rooms of the "dedicated space"of )tour home office. Divide this by the total square footage of the normal living apace of your home, producing your percentage. Total costs can include fuel, electxijcity, deaning, minor repairs, etc. If you rent your home you may use all the monthly reptaL But ifyou own your home, you may not indude mortgage interest, property tapres, house insurance a n d d e p r e ciation. Similarly, you may not include an imp) ted rent on your home. The new rules say that the home

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with them. You' ve stepped on investigations'? Do you have the computer into the most authentic F-16 them, sprayed them, cursed them and guts to make it as a cop in the gritty bombed them. Now you canbe one of world of crime, corruption and gore? flight simulator possible! them. Find out with POLICE QUEST 3! face. FALCON 3.0 will turn your

As a regularemployee you can't deduct a dime of the cost of your computer or cIther officeequipment, whether owned, ra ted or leasecf This is harsh. Resale value of used computers drops drastically — this is a,cost you and you alone must bear. Commissioned sales employees get one break — they can deduct equipment leasing costs.

Don't Call This a Loophole, But...

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ust when you thought you' d broken the habit. Oh no. It' s here. The super sequel to the

WILIGHT: 2000 thrusts you into a dark but realistic vision of the aftermath of World War III. best-selling Tetris. SUPER TErIUS. It' s Radiation, famine and disease axe a super test of your nimbleness, nerves rampant. The only luxury is survival and strategy. itself.

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If you can scrounge up some selfwmployed work using your home office,you may be able to deduct a wider range of costst It' s probably too late for the 1991 tax year, but it might be a plan for the future. It is also possible to hammer out a deal with your employer to do the work at home on a contract basis. You could further consider depreciating your equipmentI and deducting home expenses from yourl selfemployed income. This might produce a net loss. It's normal for people starting their own business to carry a net loss for the first

couple of years.

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You probably wouldn't be able tp get away with this for more than a couplle of years-but they could be the years your new computer depredatea the most rapidly. On a $5000 computer, this could easilyl save $400 on your tax bill over two years.

The Goods and Services M

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THE COMPUTERPAPER MARCH '92 15

A Skeptic's Guide Tb Vechnolo9y ...-

this if you' re purchasingNew and Improved Dessert Topping or a Ginsu Knife, but it becomes a costly experiment if you happen to be buying a new watch, VCR, or personal computer. In the mid-19'70s, for example, the LED (Light Emitting Diode) digital watch arrived on the scene with its glowing red numbers. marketed as "the timepiece of the future" these watches were amazingly accurate and could display, in some cases, time in thousandths of a second. Without one, we were told, that important meeting or appointment might be missed. Yeah, right. A small oversight on the part of design engineers was that most people don't think

Just when you' ve mastered toasters and televisions along come com p u t ers to make you look fo o lish

I

n the late 1960's, before he made it big in the movies, comedian Woody Allen was busy working the night clubs and writing stand-up routines for The Johnny Carson Show. One of his comedy sketches makes me laugh as hard today as when I first heard it years ago, and I wonder ifwith a few changes — the sketch might be just as humorous in the boardroom of a computerizedoffice. In this sketch Allen, frustrated at technology and its reluctance to cooperate, calls all his appliances into the living room for a staK meeting. He calls in his toaster, his television, his radio, etc., and proceeds to lecture them on the consequences of their actions should they continue to behave this way. They do. Allen, sensing a conspiracy, makes an example out of his television set by attacking it. Technology retaliates: six months later it gets even by lochng him in an elevator and adling him names through the ceiling speaker. Then things get really ugly.

Time aoes High-Tech Some of us will always be skeptical of technology — and for good reason. Too many developers of computers and other high-tech gizmos introduce us to a new technology simply because it is new (rather than better ). You may be able to stomach

digitally. That is, most people don't think of time as 09:24:15:25. These are just numbers; most of us think of time as the movement between these numbers. Consider your car's speedometer. Knowing that you' re going 100 km/hr isn't enough. Unless you have a radar detector or diplomatic immunity, it' s also important to know whether your speed is increasing or decreasing. Like an oldfashioned watch, a traditional dial (analog) speedometer gives you this information much more efficiently than a d i gital readout. A traditional watch face allows you to envision your time of arrival by showing you how quickly the hands are moving, the digital one just tells you whether you' re late Coatiasted oaneat Page

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Can yoursystems meet yourdemands? HOme Office e~t.p pagw GST rebates can be daimed within four years of the end of the taxyear of the rebate, if the rebate is dedared as income in the year you getit. Phone Nusnhetu, Guidea and Forsna General Enquiries: (604) 6894411 Toll Free 14(6468-1882 Touch Tone Service: (604) 6694899 Forms Requests: (604) 669-IOM Toll Free Foxms: 14 094 6 5 -1665 I' ve found the Forms Requests line often gives the best results. You' re better off getting the forms and guides mailed to you and reading the information yourself than sitting on Hold forever on the other lines. Here are the forms to request:

Employment Expenses Tax Guide This guid e c o n t ains t h e c r u c i al Declaration of Conditions of Employment (T2200) and the Statement of Employment Expenses (T777). These forms must be filled in to deduct your home oaice. The guide has information on other possible deductions — car expenses, for exampleand tells you what records you must keep.

Business and Professional Income Tax Guide This is the guide for self-employed people and others running a small business. It contains the Statement of Income and Expenses from a Business (T2124), on which you declare the cost of home oKce space. It contains the Capital Cost Allowance Schedule ( T 2 1 52) , t h e d e p r eciation schedule on which you depreciate your computer and other ofBce equipment.

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For inforniation ot to register1 800667-U5II-X (8-649) canadawute • s

Information Circular Index Revenue Canada has lots and lots of other forms. This list names them, so you can order others that interest you. 0 Gordow Youttgis a regular contributor to The Cotaputer Paper.

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16 THE COMPUTER PAPER MARCH '92 In fact, an American study conducted in 1989 shows that most people, when confronted with a digital time display, must look at it for five times as long — and then imagine what the watch hands would look like — before it makes any sense. In other words, 09:24:15:25 means Mickey's little hand is on the 9 while his big hand is on.... For this reason digital watches and speedometers aren't as popular as they once were, or are often combined with the traditional dial display that most of us are u sed t o . Se v e ra l cr e a t iv e w a t c h manufiscturers,however, have merged the digital and analog approaches to produce timepieces with digital innards and "analog" faces. These hybrids combine sophisticated electronics and quartz accuracy, but display the hands using LCD ( L i quid Crystal Display) technology. Now that's thinking. After aH, why re-invent the wheel?Just make it rounder. For those of you with money to burn,

the latest Chevrolet Corvette speedometer also sports both types of displays. Ahhh...to dream.

Ergonomics And Icons So things are getting better. Designers, more and more,are considering the human perspective when building our machines.As early as 1948 the term "ergonomics" was coined to refer to this applied science, but only in the last ten years or so has it been pursued as a design philosophy. In fact, today's computer users have an even more human name for hardware and software created this way — we call it "user Instead of just saying it "works better for people," today's engineers are embracing the philosophy and saying, "now let's make it work better with people." The use of icons is one example here. Macintosh, and more recently IBM (via Windows), utihze Graphical User Interfaces (GUIs) that replace those impossible-to-

friendly .

remember commands with physical pictures or icons. What goes on behind the scenes hasn't changed that much, it's just that the computer no w a n i m ates th e a c t ual commands for us, making it unnecessary to memorize them. By comparison to the codemriented world we once had to deal with, the icon system is great. At least thisis the case when it comes to computers. Unfortunately, an icon~e d real world has its drawbacks. In many instances, icons only make sense after they have been explained to us for the first time.Justwatch s omeone unfamiliar w it h a n o f f i c e building's elevators attempt to hold the doors open for afiend. In the couple of seconds it takes to determine which icon on the control panel means "Open Door," the doors have shut Oops...sorry about that. Or step into a new car and try to figure out which button means "Heat. Nme times out of ten I selected "Air Conditioning" in the middle of winter. Sorry about that. Or worst yet, try to remember if the male or female symbol on the restroom door applies to you. Really sorry about that..ma'aml

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Clearly we are being confronted more and more with anicon-based world whenever technology is involved. Partly this is due to relaxed trade laws in the global market, and the attempt to get around language barriers with icons and international symbols. In some cases it works. My favorite icon of all time has to be the "sad" Madntosh face that appears on your Mac when it experiences a serious system failure. T h i s i s y our computer's way of saying "I' ve fallen and can't get up." No matter what language you speak, the picture of a weeping computer on your terminal is bound to get your attention. But let's take this a step further. If computer manufacturers are really intent on making PCs interact with people more effectively, why not incorporate the same approach child psychologists employ with youngsters? Use the punishment and reward system they advocate in the daycare and home environments. In fact, some s oftware developers already use th e punishment approach to some extent; that annoying "beep" you hear from your PC whenever you do something wrong is your

NETWORIQNG

computer's way of embarrassing you in front of your co-workers. And it usually works. We rarely type in the same command if the darned machine has compla )ned about it once before. So what about the reward? Well, sound boards and software su ch a s C Iaris HyperCard allow you to customize your computer's audio responses to your own preference. Why not reward yourself~with something you can relate to, rather tblan a cold "beep" or idle screen? The possibilities are endless here. How about using Ray Charles's voice from th e Di e 't P~eps commercials? Every time you do something c orrectly, or c h oose th e r i g h t POS command, Ray's voice would scream from your computer. "You got the right onebaby,

uh-huhi I" On second thought, this could get annoymg too.

But It Still Burns My Toast ' Even if we do invent the perfect toaster or PC, it's doubtful that the technology usIed to create it will live up to our demanding human standards. Despite quality control, ergonomics and artificial intelligence, machines are as susceptible to failures f'rom outside forces as we mortals are. No wonder there are skeptics out there. Just when you think you' ve got your PC mastered, you come across a warning like this (from the Norton U t ilities' User Manual): "A relativistic proton from deep within the radio galaxy M87 (a 'cosmic ray,' if you will) can, by extremely ill luck, go crashing through your disk." It's enough to make you call yo PC into the i?oardroom for a little chat. 0

fCa lgary

Peter Tamsot is an editor with theCity o in the Data Processing Services Dept., and a fn'elance writer for severallocal magazines. Contact him at403/268-5321.

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THE COMPUTER PAPER MARCH '92 17

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terminology such as "I'reely programmable word processing equipment and "calculator with reverse-Polish notation logic" is born. In some cases the words and phrases simply f'ade away as the technology becomes antiquated; but in other cases, such as the word "language" (as in FORTRAN, COBOL, etc.) the effect is se profound that the term flnds its way into our daycechsy speech, and

subsequently, into our desktop dictionary. As a side note, script writers for futuristi mevies have been known to "borrow" texms from these ISO subcommittees, in an efFort to convince us that they really are ahead of their time. Senxetixnes it works, and five or ten years later that Dick Tracy gadget (with a funny name) we once saw in a movie is suddcnty a reahty.

here's an old joke amongcomputer

professionals: If you want to buy an outdated computer, buy the most recent model on the market. Unfortunately there's an element of truth to this. This is an industry that has elevated change and improvement to an art form. But in the process many of us have been alienated by the speed and «iso by the terminology of the movement. By the time the PC or mainfr<unc you' re using today has made: it through the research, development and marketing stages and arrived in the workplace for you to boast about, a faster and more e&cient model is already making it look like an antique. If computers, like perishable food items, were required te carry expiration dates, many would be inedible by the time they reached the breakfast table. A nd like th e h a r dware, th e l i n go associated with it evolves at a frightening pace. According te the Universal and World Almanacs, there are now more than threequarters of a million words in the English language. Approximately BOO,OOO of these are technical terms, and the list is growing at an accelerated rate every day.

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lt's All 6eorge Lucas's Fault Well, not really. But commerdally successful books, television and movies do have an enormous impact on society's attitude towards technology and terminology. As the media's tc:chnical vocabulary increases, so too does our own, and even people with limited computer background begin to gurgle their first technical terms. Sociologists (and parents) have known for years that it's when we first learn to talk and ask questions about what's going on around us that our vocabulary grows the fastest; only when we become settled inte a routine does this process slow down. This is why hds are so quick to pick up on technical terms (and also why many of the best prelpaxxuners and deverest hackers are in their teens). They' re simply more receptive to learning. In other words, it's the learning process itself — not what you' re learning — that a l l ows t h e yo u n g er generation to add those highwech texms to their vocabulary so effortlessly.

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Believe it or not, there is some control over computer tcxminology, on both a natienal and international leveL The CCIIT Sixth Plenaxy Assembly Orange Book-Terms and Definitions, is a document published by the International Telecommunications Union. Geneva, 1978. While not exactly an exciting read, the book does contain both terms anti working documents on terminology now considered "public domain." Secondly, The International Standards Organization ( and it s r elat e d subcommittees) publishes several books on technical terminology including The ISO Voeabrdary of Ofjiee Maehisee, and The ISO Voeabarfarfof Data Irroeeasiag The interesting part of these publications is not their explanation of terms, but rather their comment on where computer technology is heading inthe next few decadeL Just look for any texms identified by symbols such as "TCXX" where "XX" is a number. The4e numbers identify ISO subcommittees and indicate that there still is no consensus among committee members as to the final definition of a term or phase. This is where

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THE COMPUTERPAPER MARCH '92 19 actually coined by Paul Brainerd, president of Aldus, in reference to the capabilities of his co m pany's P a geMaker software program. Today it's pretty much a generic term.

Jargon

Jargon is r eally a subset of specific vocabulary. A carpenter speaks of "six-penny nails"; a nurse speaks of "ventricular expansion"; and a programmer speaks of "read protection." All are jargon and all reside within a person's vocabulary waiting Portmanteau Terms The computer industry — and scientists in ' to be drawn upon. general— are very fond of portmanteau A curious thing about jargon is that, unlike words that refer to a spedfic type of terms. These are hybrid words made up of the sounds and meaning of other words technology ( such a s I B M o r UN I X (usually only two). A well-known example is commands), jargon tends to become a personalized way of thinking. That is, years SMOG (Smoke + Fog). Closer to home, electrical engineers who design computers after a new method of measurement is adopted by t h e c o n struction t r ade, speak of electronic circuits such as NOR carpenters still refer to nails a's "six penny" gates (Not+ Or) and NAND gates (Not+ And). Many exotic-sounding technical rather than twoinch. terms can be broken down in a similar fashion. Acronyms An acronym is a word (though occasionally a phrase) whose letters reflect its definition. Acronyms really got their start during the industrial revolution in nmeteenthwentury England and became more and more popular during the First and Second World Wars. There are two types of acronyms: true and displaced. A true acronym's letters are, ideally, made up of the first letters f'rom its definition, and the acronym itself forms a pronounceable word. One example would be SCUBA (Self Contained Underwater Breather Apparatus). True acronyms are almost always language-specific, meaning that the same word rarely occurs in, say, English and Spanish, at the same time. A displaced acronym, on the other hand, is often an international mishmash of a definition's letters that only occasionally forms a word. Because this happen so rarely,people have become wonderfully creative: an acronym such as SCSI (Smail Computer System Interface) becomes "scuzzie" to the technically inclined. A cronyms, unlike j argon, t end t o originate from specific, often patented inventions. DTP (Desk Top Publishing) was

Hijadced Terms

From Other Sciences Computer professionals are famous for hijachng terminology f'rom other sciences, modifying it, and using it for their own purposes. Actually, every profession does this, but the computer industry right now has an insatiable appetite for terminology. Consider phrases such as "host computer" and "feedback loop," whose roots lie in the biological sciences. Addinonally, the medical profession has played a significant role in the design of our technical vocabulary. Terms such as "virus" and "worm" are the most memorable e xamples. In f a ct , th e a n alogy of a computer virus works so well that when the phrase was first introduced, genuine concern was expressed by some consumers over the health risks associated with infected computers. Software marketing experts took a tongue-in-cheek approach to the whole issue, which is why we now have software packages called "Firex" and "Disinfectant," and why we speakof "hypodermic solutions' to the bug. Gati rstsaf orePage 26

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ninterruptible Power Supplies are the high end of power-problem protection. If you really need quality power all the time, this is the option for you. UPSes are acommon part of large main&arne computer systems. If power Sails, these big systems have to shut down gracefully without losing data. The growing size and complexity of microcomputer systems is making UPSes more common. Lik e m ost computer technology, UPSes are getting cheaper all the time. UPSes combine two functions: power conditioning and battery-power back-up. Different models and designs do this in dijFerent ways.

power, while computers are built to use AC. The battery DC must be converted to AC before being sent to the computer.

Online and Off-line

The different types of UPSes divide roughly into two classes. In an online UPS the batteries power the computer system all the time. The rest of the UPS serves to keep the batteries charged using incoming AC power. In an on e U P S the batteries only cut in if the regular supply fails. There is a lag, a "transfer time," when this switch takes place. Errors can be caused by this switching process. Some experts think oiF-line UPSes The value of the data lost in a crash can Continuing operation is possible if don't deserve the name "uninterruptible." needed. Hospitals and other vital services be more than the cost of the LAN system They prefer to hear them called Standby keep banks of batteries big enough to run hardware. The time spent recovering Rom a Power Supplies (SPSes). for hours. Stand-by generators can keep crash caused by power failure costs even Power Conditioning computers running, but power output i'rom more in lost production. In the interest of Power conditioning goes on constantly in a UPS Strategies most generators is crude and rough. It must speed, LAN file-server directories may be Most users don t want a UPS that continues b e p assed t h r ough a go o d p o w e r stored in volatile RAM memory. If this goes UPS. Robust circuitry cushions the to operate when power failL For them a UPS conditioner before going to a coxnputer or it's a real disaster. computer against power transients. It A UPS can run out of juice if it's trying ensures the power getting to the computer is for shutting down the system without this cure can be worse than the disease. to support a LAN in unattended mode. is the smooth, steady AC they are meant to losing data, time and efFort — the model of Some LAN server software can sense power run on. grace under pressure. The size of a UPS LAN's Best Friend They protect against spikes, surges and should be m a t ched wit h t h e p o w er The LAN (Local Area Network) has a level failure, shutting down the system and saving ' sage by buffering the incoming power. requirements of a system and the time of system complexity sufficient to require data while the batteries last. Some protect against brownout by sucking n eeded fo r e m e rgency back-up an d backup with a UPS. Most LANs are used by shutdown. more current when voltage drops, then small- to medium~ d b usinesses. Money is The Boomerang using the extra power to boost the voltage Peripheral devices like printers may not on the line if the LAN crashes. There isan option cheaper than a UPS and going to the computer. need UPS backup. It depends how vital the Because of their complexity LANs are better than no power backup at all: the function is. For example, a printer may be more vulnerable than single compute:rs to Boomerang, by Micro Sync. This DC Battery-power Backup pxinting a run of cheques. If the job shut power and noise problems. Even a simple hardware device that fits inside a computer UPSes contain rechargeable batteries. down when the power went out,and then LAN can form ground loops with its own case will bail you out when power Sails. When power fails, these batteries power the restarted, duplicate cheques would be wiring. This transmits electrical noise among Corati7644oajo74neet page computer system. The batteries produce DC produced. A big~ough UPS would see the all network nodes. job through.

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Power Supply.

Cheap, Cheap, Cheap

A cheap plug-in surge protector can be worse than no protection at all. If you If you decide you need a UPS there is a bought a cheap surge protector of a power process to choosing one. You have to work out your computer system's power demands, bar design from a hardware or drugstore then decide how long you want it to keep more than a year ago it may be useless by running if the power Ms. This will give you now. Cheap surge protectors can contain as an estimate of the size of UPS you need. little as $1 worth of surge-protecti4n The quality of your power will tell you how important power conditioning is to you. electronics. These cheap electronics burn out when the first big power surge hits In Third World countries power is not as them. After that all you have is a simple clean as in Canada, for example. Battery life is important when choosing a power bar mislabeled as a surge protector. UPS. How long before the batteries that The only thing it's doing for you is lulhIng come with the unit wear out and must be you into a false sense of security. replaced? Batteries can account for 80% of the unit's price, so the ongoing expense of The Right Way Surge protectorsshould be replaced every battery replacement is important. year or so. Spending sixty dollars or more to protect thousands of dollars in delicate The Laptop Advantage components is cheap insurance. You can Portable laptop computers combine a continue to use the old one as a sim~le rechargeable battery power supply with AC power lMLr. plug-in capadty and come with their own At the vexy least, get a surge protector UPS. Benefits are limited by battery life and with MOV (Metal Oxide Varistors) in it. recharge time. If you know your computer is Since these wear out, it's best to get a going to o p erate i n a c h a ncy power environment, consider buying a portable protector that can be taken apart so the MOVs can be replaced. model. A good basic test when shopping is to Laptop battexies can be recharged from look inside the surge protector. In general, less-than-perfect power sources like car the more stufF in there, the better. cigarette l i ghters o r s m al l p o r t able generators. The stored charge can then produce dean, steady power for computer Sackup, Sackup, Sackup! operation. A system of spare batteries A regular, systematic practice of backup is one of the best defenses against power charging up in a separate charger can problems. The more recent the last badrup, ensure continuous operation. the less new information will need to be salvaged during shutdown. Th e g aps Suiit-in UisSes between backups are th e a m ount of UPSes built right into a computer are inforxnation you will lose when the system becoming more popular.Mounting them Ms sooner or later. inside the standard case cuts the cost of It's a good habit to back up to your hard their having a case of their own. As more drive as you enter new data into RAI IL A computers are made with the role of LAN common~ense appredation of the value of server in mind, this trend will grow. The own time and effort will tell you this. batteries are heavy, though, and add ten your If you' ve spent hours slaving over a wordp ounds or more to the weight of th e processing or spreadsheet file without machine. backing up, you' re walking a tightrqpe. Power~upply failure will knock all that Work INore Information out of precarious RAM. What you didn' t For details on computer power, read store on the hard drive you can't recover by Mark CompactorEjodrioo Pmoor Ito r diroyooyats when the power comesback on. Wailer, ISBN-0472-22561-1, Howard W. Sams and Co. Emerson Computer Power Electrical Ecology distributes e x c ellent g e n e r al UPS Be aware of your computer's electrical documentation, available through Compuenvironment. Loads on other parts of the Power Controls Inc., Coquitlam, B.C. power supply system can cause problems American Power Corporation produces 77ao with your computer. Pmoor Pmtootioa Book,with detailed technical Loads with electric engines, like vacuum notes. cleaners, floor polishers, rug-cleaning machines, refrigerators, washing machines . PC Wdok magazine reviewed UPSes in its or fans cause transient power problems. ril 22, 1991 issue. ByteMagosiao reviewed When electric motors first start they suck all 2 different UPSes in its Nov. 27, 1990 issue. the power on a circuit, causing a sag. If

Choosing a UPS

386 SX 6-layer Motherboard

x

Thanks

I'd like to thank Roedy Green of Canadian Mind Products for information on computer power, and E d S t one, C ompu-Power Controls Inc., fo r h i s k i n d ness and generosity in helping me to prepare this article. D

carpenters are remodeling using pIywer tools, sags can corrupt the office power

supply all day. Electric motors rectify AC power to DC, on which they run. This process causes power demand for a motor to follow a jagged form. Echoes of this pattern can make it into other power supplies, induding yours. Modern office facilities usually ~have decent power systems. Older buildingjI and houses can have problems. If they weren' t


THE COMPUTERPAPER MARCH '92 23 built in the electronic age their powersystem specifications aren't meant to suppurt COInputere. Computers are delicate compared to light bulbs, heaters and oven burners. Standards that served these simple devices well years ago will deliver power that destroys computers and other electronic equipment.

capadty to absorb shocks. It am't be eroded away gradually by the undesirable but not uncommon surges that come down the hne from thepower company. If a computer isn't going to be used for a while, say if you' re going on vacation, unplug it.

0

4

Lightning Storms

D on't u s e a com p u t e r du r i n g a thunderstorm. A lightning strike on a power pole anywhere near you will send a spike down the line so strong you' ll be roasting marshmallowsover your motherboard. U nplug t h e p o w e r a a d m o d e m connections during a storm. A lightning strike on a phoae pole can send a surge into the modem that can damage your machine's innards. Surge protectors for modems are

Dedicated Circuit I f possible, put your computer on a dedicated circuit. A dedicated circuit is a power line back to the drcuit breaker in the fuse box that you use for nothing but the computer system. If you can't set up a dedicated drcuit, at least keep sources of problem transients — photocopiers, motors and so on — on different drcuits than your computer.

available for $50 or less.

Warning Signs

The Sigger They Come...

Watch for signs of AC power problems. Fuses may blow out periodically, or the lights may flicker when a load comes on the system. An example is a re6rigerator motor turning on automatically. If these happen, you suffer from a seriously substandard

The Smder your computer, the fussier it is about its power supply. A simple 12 MHz supply. By contrast, a highwnd SS MHz 80486 demands very clean power. The robustness of simpler computers is an advantageoften igaored. 0

Poor computer perfonnance can point to power supply problems. Keyboard lockup, computers that reboot without being ordered, lost or damaged data and flaky program behavior are all symptoms. If perfonnance problems pop up during weekdays and disappear at mght or on the weekend, the power supply can be the culprit. If computers perform perfectly in the repair shop, only to behave badly once back in the office then the office AC may be to blame.

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26 THE COMPUTERPAPER MARCH '92

%ansient

UPS Glossary of Verms Alternating Current (AC) Electric current that periodically reverses direction. (see Current)

Ammeter

Meter for measuring electric current.

Ampere

Distribution

caused by adding large loads to the power line in a building. An elevator starting, a copier or coffee pot being tuxned on, or a large motor on a factory Soor starting can cause sagL

Getting electric power from the power plant to the point of use.

Spike

Direct Current Electric current that flows in only one direction.

Electromagnetic Interference (Ell)

The unit of electric current.

Ampere-hour (Amp.-Hr.) A unit for battery capadty, deterxnined by multiplying the time in hours that a current Sows times the current in amperes.

Noise and transients on power lines induced by electromagnetism.

Amperage

An electronic device that opposes passage

Filter

Electric current.

of a frequency or frequency group (band),

Apparent Power

or grouys (bands). Filters removenoise,

while allowing passage of other f'rcquendcs

The KVA of an alternating current source or the volt~perage consumpSon of an altexnatfng current drcuit/load. Apparent power is usually greater than actual or real power. A UPS must be sized according to t he total volt-amperes drawn by t h e

proposed load.

Automatic lh' ansfer Switch

A switch that automatically transfers electxic loads to alternate or emergencymtandby power sources.

Slack-out An interruption or total loss of commerdal electrical power.

Brown-out An abnormal low-voltage condition on commerdal power lines. Brownout may be intentionally produced by the po wer company during periods of near overload demand, ormay be produced by conditions like storms, Sres or acddents.

Capacitor An AC drcuit element that stores electric

charge.

Common INode Noise

A noise that happens on all power lines of an electric circuit shnultaneously,

lcavmg dean power.

Local Area Network (LAN)

A power system that protects against shortterm power outages. UPSes typically rectify A sharp but brief increase in voltage. the incoming AC line voltage to DC. The commonly caused by turning off heavy loads DC voltage charges storage batteries. An like photocopiers, air condirioners, power inveftcx', driven by thc DC power, suppltcs tools, coffc» machines or other appliances. AC voltage for vital equipment. How long These devices draw large amounts of power thc UPS lasts depends on the load it must and, when they are shut off, there is a support and the capadty of the batteries. momentary excess of power on the line that Volt can enter computers and cause problems. Unit of electrical potential difference, or Surge voltage. Similar to a spike, a surge is a longer increase in voltage. Surges last from 15 Voltage milliseconds to a half second or more. The electrical force or potential. Another Surges are commonly caused by the removal name for voltage is the e l ectromotive '

of heavy loads (equipment shutdown) or

force," or EMF.

utility power network switching. Surges seriouslydamage computers.

Voltage Regulation

one powerfailure would make a UPS pay

Technical Talk ~f. p

for itself.

Noise Sporadic, irregular or multi-frequency electrical signals superimposed on the desired signal. With electric power, noise consists of garlxtge signalssuperimposed on the power wavcfoxxn.

Off-line When the UPS inverter is off or "cold." The computer is not relying on the UPS battexy power. Switching the UPS online usually takes soxnc thnc.

Equipment that needs uninterrupted power to prevent damage, loss or injury.

The inverter is on and the UPS batteries are bearing load. The time the batteries can power the computer is being used up.

Current

Sag

The flow of electricity in a circuit; the volume or intensity of electric Sow. Current may be either altexnatilng or direct.

An undcrmoltage condition, Ã% or morc, that can last from 15 milliseconds to more than a halfsecond, Sags are commonly

%ansformer A device that transforms the voltage of an AC circuit. Transformers may isolate an AC drcuit from its distribution. Transformers are AC devices only.

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Until fairly recently, it was the miiitaxy and its related industries that massproduced acronyms and portmanteau words (largely for security, intelligence, or convenience purposes) . But computer professionah have, in the space of a few decades, probably doubled that Sgure. The reason for this is quite simple: the personal computing revolution, perhaps more so than any otherphenomenon, has brought almost everyone into contact with a rapidly

changing technology.

We may not qpreciate heaxing that "the ABMs are done, or fully understand the technical glitch that caused it, but we all know that it translates into no cash f'rom the automated banking machine on a Friday night when we' re late for a movie or a dinner reservation. Once technology begins to affect us on a personal level, we start picking up its terminology.

Why Not A Simple Approach'

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with legal documents, people tend to muddle through somehow, leaving the really complicated texms to the csperm. It' s interesting to speculate, however, on what the industry would be like if computer terminology, like some of the hardware, were more user-friendly — perhaps even

The process of regulating voltage to ensure a steady, even supply of power to the computer

1Natt

The unit of power.

given human naxnes to make it sound ess f intimidating. This is exactly what Stanley Kubxick IBd in the movie 20D1: A Space Odyssey. Anyone who has seen the movie can recam the monotone voice of thc supercomputer named HAL There have been some pretty wild theories where the name for this computer came from, but my favorite has to do with th e w h ole issue of p r oduct cndofscntcnts. IBM (according to th e story) was approached by the producerswho wanted to use their name on the computer. Not wanting to be associated with a failed product, the compu t e r gi~ a nt understandably declined. But Kubrick had the hst laugh. The letters in the IBM name were simply replaced with those that preceded them in the alphabet. So„ I" became "8"; B " becaxne "A; and "M" became "L" As a fringe bencSt, EBK-the paranoid computer who goes out of control — acquired a name that sounds as harmless as a favorite unde. (ghtsr sseta Arthu C Clash, the ssxhor of 2001: A Space Odyssey daisies this story oiyeously. Aecon@ag fohim, HAL staadsfor "heuristically programmed algorithmic computer.' Uk@eh. Sec page 71fm suer oa

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Uninterruptible Power Supply (UPS)

A system of texminah connecting with one powerful computer which runs them alL LANs are popular in small- to mediuxxssixcd businesses because they are a cost~ective way for several workers to share a computer. Unintexxuptible power supphes are popular on LAWs because the results of a system crash with no protection can be disastrous. Data can be destroyed, work lost, and productivity thne trampled. The UPS gives the LAN operator time to shut the system down in an orderly fashion, redudng risk of total disasters. Salvaging a LAN from just

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Critical Load

A short-term sharp deviation from the instantaneous line voltage amplitude. Transients can either increase or decrease voltage; most increase it. Lightning strikes cause severe transients.

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THE COMPUTERPAPER MARCH '92 27 r

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What Bad

Pemer Can De Vo A

Cemputer P

ower problems aren't always obvious.

Major power supply problems like

blackouts and brownouts can cause serious damage, but at least you' re aware of them when they happen. Your computer can suffer the effects of bad power without your noticing them happen. Sad power effects can vary between single computers and LAN networks.

Blackouts

A blackout is the most obvious and easily imagined eifect. As power fails completely, computer systems crash. All data in RAM memory is lost, data on crashed disks is damaged, and communications links in networks are disrupted.

of tran8lents.

deally the power f'rom your wall outlet is a perfecdy steady hum. Voltage shoulci follow a sine wave of 60 Henz (60 cycles per second), oscillating between -170 and +170 volts. The power supply Rom your wall outlet is rated at 110 to IK volti AC (altemathTg current). This rating is the RMS (rootmean~ e) v o ltage, a kind of average that

works when things follow the sine wave form. Surprisingly, this isn't the best possible power for computers. AC is standard in North America because it transmits best over long distances and does a good job running light bulbs and heaters. These simple uses were almost the only ones around in the early days of electricity.

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Outlets

Computer power problems can be

caused by incorrectly wired outlets. If your computer is behaving badly, a b a sic troubleshooting step is to try plugging it into another outlet. This alone might cure CBNtifcaed ONPngd 2S

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During brownouts, adrop of 10% below rated AC voltage supply can cause switching power supply damage. The computer system compensates for reduced voltage by increasing current, trying to keep power supply constant. This struggle can cause system crashes, disk crashes, memory loss and hardware damage.

Other problems come along on power l ines. A S el l L a b s study found t h a t transients — power supply abnormalitieshappen about once per week, The power company's relay switching is a major cause

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Noise Electrical noise is the most sinister power problem. Noise can be damaging your c omputer w i t h ou t g i v in g a n y s i g n . Photocopiers are common sources of noise. Noise can creep past your coxnputer's defenses todo damage. The power supply filters can mistakenly think noise is a data agnaL Once inside a cotnputer, noise causes erroneous data transmissions between system components. Noise can destroy stored data. Even worse, certain highfrequency noise can travel through circuit paths, destroying integrated circuits and printed circuit board substrates.0

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Voltage spikes, however brief, can destroy data in RAM or stored on disk and damage hardware — by crashing a disk head against the disk's magnetic medium, for example.

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THE COMPUTERPAPER MARCH '92 29

A Language With Character: Chinese Word Processing

ns

By Jan Wslls and EksnorNg To identify the hurdles and make a fair written by about 22.5% of humanity. assessment of the computerization of the In China, science and technology Chinese language, first we consider some of have been designated asone of the "Four the differences between the Chinese M odernizations" t o en j o y pr i o r i t y character-writing system and alphabetic development from now into the 21st languages, around which the first computer programs were developed. Cenuuy. Whereas 52 a l phabetic O ne o f the m o r e symbols (26 in lower case important challenges of the and 26 in upper case), a Four Modernizations is that few punctuation marks and of using the most powerful lS basic functions take care symbol of science and of fundamental English t ech n o l o gy — t h e word processing, Chinese computer — to pro c e ss has about 8,500 characters words in t h e C h i n e se in use today, and although language. Unfortunately, the Kangxi D i c tionary automation of t his catalogues nearly 50,000 l anguage has been different characters, 95% complicated by anumber of all c o m monly u sed o f factors. Th e m a j o r words are represented by obstacles are the nature of about 2,000 characters, and the written language, the mastery of about 8,000 diversity of its dialects and characters makes a person the divisiveness of modern essentially literate. Chinese politics. What complicates the In this artiCI, we offer issue is the bewildering an o v e rview of t he variety of character input challenges, the difficulries and retrieval methods that and some of the successes are available. Imagine for a in the effort to computerize moment that the English the Chinese language. This is a quest for modernizing things Chinese. In the process, language were written not with 26 letters, we will also give a brief critique of the major but with several thousand. In designing a Chinese-language software p r o ducts Chinese wordyrocessor, users must be able to choose, for example, the letter on the available today.

T

he Chinese language is spoken and

Corrtinsrsrf owpage 30

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30 THE COMPUTERPAPER MARCH '92 not lexicographically, when preparing to put word to paper. In this respect, the radical/stroke method is not as "natural" as pinyin (i.e., input by phonetic code). The universality of pinyin, unfortunately, is in turn hampered by the diversity of dialects that prevail in China — which means that a speaker of Shanghsinese or Cantonese, for example, will pronounce a character quite differently than a s p eaker o f M a n d arin, w hose pronundation detemtines the entire pinyin system.

keyboard that is designated to represent a particular radical (semantic field), stroke (vertical, horizonta, downward to the left, downward to the right, dot, etc.) or stroke sequence. Assuming that you already know how to write a few thousand characters in the correct stroke sequence, you then have to memoriz the arbitrary assignment of all the keys on a Western alphabet keyboard to a pen stroke or stroke sequence. The major benefit of this method is that you may retrieve then a character no matter how your native dialect pronounces it. On the other hand, if efficiency and simplicity are what you seek through the computer, then you must admit that a phoneticapproach has apparent advantages since there are a limited and small number of sounds in the Chinese language, each representing several different characters pronounced the same way. Psychologically, the writer first conjures a word phonetiatlly,

character strokes on a computer note pad. Once again, the high percentage of homonyms (several different characters pronounced the same way) embedded in t he C h i nese l e x icon i n c r eases t h e complexity of input by pinyin even if all users (different dialect speakers) were to pronounce the characters the same way. For example, let us say that we wish to reuieve the character for "horse." If we used the pinyin romanization system for retrieving single characters, we would type an "m," an "a," and a number 5 to indicate that we want the character pronounced "ma" in the "third tone," which is low and riiing. Having typed in the proper syllableplustone, a number of characters, probably six, will appear in a window at the bottom of our screen, all pronounced "ma in the third tone. Only one of them will be "horse," so after scanning the window, we must enter t he number (one through six) of t h e character for "horse," which will then be

One More Variable The existence of dialects and their influence on pronunciation of Mandarin by nonnative speakers of Mandarin has also become one o f the m o numental obstacles in t h e development of voice input for character retrievaL By the same token, the calligraphic idiosyncrasies of different writers hinder the hit rate of input through handwriting

/

Laptops Notebooks & Palmtops

Notebook

Slim Desktop

BondWell B31 OSX

386SX 16MHz

386SX16MHz 8.5 Ib, 2megRAM 40 MegHardDisk VGA, HD Roppy Drive Theft Alarm

1meg RAM

L

Oesktops

/

ACCESSORIES BLOWOUTII

HighDensity3.5' diskettes ......................................$10/ b o x .....$55 1 meg SIMM's 70ns each ......... .....$69 InternalModem 2400 baud ....... Floppy Drive 5.25" 1.2mg ......... .....$69 .....$59 Floppy Drive 3.5" 1.44mg ......... .....$78 Logitech MousMan Combo ..„... .....$89 Dexxa Mouse & Windows 3.0 ... ..... $269 Aoland 2416 24pin ................... ..... $339 Windows S3 HiColor Accel ....... ATI Graphics Ultra .................... .....$499

14' TTL Monitor

40meg HardDisk

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InternalModem

$799

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Lease 30

7

386DX-33MHz

386SX-25 MHz 386SX-25 MHz 40MB Hard Disk 17 me 2MB RAM 256K VGA 16bit Mono VGA14'

85MB Hard Disk 2MB RAM 51 2K VGA16 bit Super VGA.28 dp Monitor

40 M B Hard Disk 17 ms 2MB RAM 256K VGA 16bit Color VGA.41 DP

1069

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Lease: $40

Lease: 35

entered into our text on the screen. On the technical level, those working to automate the Chinese language are tom between the "Big 5 Code" (commonly used in Taiwan) and GB Code (Guojia Biaozhun, adopted by most users in the People' s Republic of China). Big 5 and GB are two totally different sets of national standards approved bytwo governments. Big 5 and GB Codes relate to each other as MS-DOS and UNIX r elate to each other — as totally diiFerent operating systems that may run on the same IBMwompatible machine. The two different encoding systems, adopted by two ideologically incompatible political systems, also favor two different forms of phonetic code for retrieving Chinese characters — "Bo-po-mo-fo" or Zhuyin Fuhao, for Taiwan, and Hanyu pinyin, for Mainland China and Singapore. Largely, these two modes of phonetic encoding also support two different forms of writing Chinese characters — traditional Coetissued oN Page 34

386DX-40 MHz 85MB Hard Disk 4 MB RAM, 64 KCache 1MB SVGA, 16 bit Super VGA,.28 dp

1479

1649

Lease: $55

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Quality ata very af5xdableprica Y maximum value for r easonable pri c e V extensive warranty coverage Y friendly and knowledgeable staff Y we will configure systems tofit your requirements Y We carry Roland, Citizen, Flrjitsu, Hewlett - Packard and E pson print er s

All systems completewith" Y 101 enhanced keyboard g 3.5" 1.4MBfl~ drive Y 2 mouse/modem, 1 priztter, 1 j oystick cottttecticR1s

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486DX-33 MHz 4 8 6SX-33MHz

486D X -33 MHz 4 8 6 DX-50 MHz

64K Cache

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2MB RAM Trident 512K 52M8 Hard Disk, 17 ms SVGA, 14'.28dp

64K external cache

4MSRAM Trident 1 meg SVGA 105 MB Hard Disk, 18 ms SVGA, 14' color

4MB RAM Paradise 1mg 72Hz 125 MB Hard Disk, 16 ms 14' Non-interlace

1999

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256K cache, Direct Wnteback 4 MB RAM, 60 ns ATI XL(OEM) 1 MB 105 MB Hard Disk, 18 ms 14' SVGA, Non-interlace

Lease: $82

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All leases based on 38 month term. •

i

i a

s

s

e

r

g

g a

4

Y 24 hcur testing, mini mum Y 200 Watt CSA power ~ ly ti 1 year parts and 1 year labor warranty Y $99 for 2 year ex tended warranty V custcmized configuraticrt available Y Choica of Deluxe Desktop, Mini-tower or Mid-tower Cases, no extra charge.

g•

Now find both Intetfech and Peep Nt:

CH OFFICE AV1'ahCATION DISTIRSlJTION INC.

43174319 Fwser St.

Vancouver, S.C. V5V4G4 PEEP Iibane (N)4) 872-7337

Fax: (604) 872-2524

cote poztot


THE COMPUTER PAPER MARCH '92 31

KiCKS Computer Demo Clearance Sale Advanced Video Graphics

Epson EPL-7000, HP II-P Compatible 512K (2 only) Sony 1304 Non-int. Monitor,1024x768,.26mm dp (2 only) Seiko 1450 Non-int. Monitor, 1024x768,.26mm dp (1 only) Raven 2418 24-pin printer (1 only) Raven 9101 9-pin printer (1 only) 486SX-20 MHz Motherboard 64K cache w/CPU (2 only) Microsoft Works 2.0 (package has been opened, 2 only) Cannon Bubble Jet 10-E w/Auto Sheet Feeder (brand new, 1 only) NEC CDR-73 CD-ROM w/7 software bundle (brand new, 1 only)

NKC SILENT VVRITKR II Model-90

$899.00 $699.00 $699.00 $269.00 $159.00

$499.00 $109.00 $375.00 $925.00

CYCLONE XG 83 Windows Accelerator Card - 1MB VRAM, 512K DRAM - 2% clrs at 1Q24x768, 32,000 clrs at 640x48Q - non-in!. at 1024x768, interlaced at 1280xl024 - chosen by WindowsMagsiinc as one of the best 100 Windows Products - Build-in accelerator for Windows, 0/S 2, snd other Graphics User Interface applications. —run Windows 12 times faster than super VGA -7 year manufacture warranty

4369.00

Introducing Prolab's INner UPS Card An inteNgent UPS Card protecting your data in PC smartly t!.t

- 6 PPM postscript and HP IIP compatible - 2 MB RAM; optional 2 MB RAM upgrade - 35 resident Adobe Fonts - 250 sheets paper tray w/ Manual Feed - Compatible w/ IBM and MacIntosh Computers - Industry Standard Interfaces: Parallel, RS232, RS422, Appletalk -Single cartridge consumable - 1 year warranty

- Automatically save data when power fail aud restore it when power recover - AutomaticcaDy continue the unfinished iob when power recover

- Much less expensive than conventional UPS system - Build in your PC, no need for additional desk or floor space

$1,699.00

Introductory offer for only .....

e

Legend-2 1436 Non-interlaced SVGA Monitor

Legend NB-320S Notelook Computer - Intel 386SX-20MHz CPU

- 14-inch SVGA analog Display - 1024x768 maximum resolution, .28 mm dot pitch - auto sizing 8t scanning -non-mterlacedat1024x768 - 2 year warranty 4 19 . 0 0

- 2MB ext. to 5MB — Socket for 803$7SX-20 - One 1.44MB 3.5" Floppy - One 60 MB IDE Hard Drive - 6.8lbs, 11 "x8.65 "x2.1" - Rechargeable Ni-Cad battery

with 3 hours operation time - catrylIlg case

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IDEE Iiyama M5217 17" SVGA Monitor - 17" Flatscrjeen SVGA analog Display —1024x768 maximum resolution, .28 mm dot pitch - non-interlaced at 1024x768, 72Hz Vesa Standard

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%w s &sees~ a sisse $b» II/

All above prices are for cash and carry orders only. Please add 2% for Visa and MC payments. Corporate or Gov't P.O.'s are welcome O.A.C. Prices msy change without notirx:; please call for the latest pricing.

Bur naby

1237West Broadttfay Vancouver, B.C. V6H 1G8

Burnaby, B.C. V5H1ZS

¹S~ O King!tray

738-3886

438-3088

Fax:738-2881

Fax:438-7088

Mon-Fri 9:30am-6:OOPMSat:10:00amk:OOPM Sunday 8 Holiday Closed

Surrey Creative Electronics 2260 Guildford Town Centre Surrey, B.C. V3R 7C1

582%NS Fax'5624463 Mon, Tues,Sat:9:30-5:30 Wed-Fri:9:30-9$0 Sunday;1 2:00-5:00


32 THE COMPUTER PAPER M A R CH c92

KICKS 3$6SX-16 System

KICKS 3$6DX-25 System

KICKS 386DX-33 Cache System

KICKS 3$69X-40 Cache System

- True Intel 386SX-16 CPU - IMB namory, expcmdatde to 5MB - 1.2MB or 1A4MB Floppy Drive - Micro Scaince 52MB IDE Haul Drive - 2 serial, 1 parallel, & 1 game pens - Osk 16-bit VGA card 256K - 13' Mini Tower case w/ UID Display - 200W CSA Power Supply - KPf 101-lrey Enhanced Keyboard - Hyundsi 14" VGA Mcmitor 640x480,Almm

- Tme Intel 386DX-25 CPU, AMI Bios - 2MB(70as) memcny, cxpandahtc to 8 MB - 1.2MB ar 1.44MB Happy Drive - Micro Science 52MB IDE Hsid Drive - 2 serial, 1 psmllel, & 1 yuns penta - Trident 9000 SVGA card 512K - 13 Mini Tower case w/ LED Display - 2QQWCSA Power Sapply - Focus 2001 Enlisnccd Keybaard - Darius SVGA Momtor 1024x768,31mm

- Tres intel 386DX-33 CPU, AMI Bias - 64K Cache,128K cptioml -4MB(70ns) memcny,cxpandablc to 32 MB - 1.2MB or 1A4MB Floppy Drive

- Western Digital 84 IDE Hstd Drive 64KCache - 2 serial, 1 parallel, & 1 yunc pens

- AMD 386DX-40 CPU, AMI Bios -64K Cache,128K optional -4MB(70as) memory, cxpmdablc to 32MB - 1.2MB ar 1A4MB Floppy Drive - Wcmem Digital &4MB IDE Hard Drive -2seiial, 1 psndlel, & 1 yunc ports - Tridus 8900 SVGA card 1024K - 13 Mni Tower case w/UK) Display - 200W CSA PowerSupply - Focus 2N)1 EnbrmcedKeyboard - Darius 14' SVGA Monhcn INAx76831mm

- Trident 8900 SVGA card 1024K - 13' Mini Tower case w/ LED Disphty - 200W CSA Power Supply - Pocus 2001 Enhanced Keyboard - Darius 14 SVGA Monitar 1024x76$,31mm

$1$89.00

$999.00 KICKS 486-33 Cache System

$1,615.00 KICKS's ~

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$3,049.00 ADD A HARD DRIV E, GRAPHICS CARD kMONITORTOCOMPI.EIXSYSTKM

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All Bare -bone Systems include the following

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80386SX-16/25 System

I MB RAM {70 ns or faster) 525" 12 MB or 38" IA4 MB floppy drive Ill-bit IDE HD/FD Host Adaptor 2 serial, I parallel, I game ports 13" Tower ease w/ LED Display 200 % CSA approved power supply 101-keysenhanced tacti le keyboard

KICKS

16 MHz $445.00 25 MHx $489.00

Double your hard disk capacity by 100% with DR DOS 6.0

only $59.00

80386DX-25 System

All systems come with a full two

with system pcuchsscd

- Intel 80386DX-25 CPU; AMI Bios $599.00 - I MB RAM exp. to SMB

year No soN-$8@$8 parts and

labour depot service warranty.

80386DX-33 Cache System

(two year labour / cmcyear parts w~ r cn 386SX systems.)

- Intel 80386DX-33 CPU, AMI Bios - 64K cache; 12SK optional $705.00 - I MB RAM exp. to 32 MB

Upgrade 8r, Options (only with system )

i486DX-33 Cache System - Intel 80486DX-33 CPU, AMI Bios - Built-in math coprocesscr

- SK internal cache - 64K cache; 256K optional - 1MB RAM exp. to 32 MB

$1159AO w/ 256K cache

add 885 only

1486DX-SO Cache System - Intel 80486DX-50 CPU, AMI Bios - Build-in math co-procccssor - SK inte rnal cache,256K cxtemal cache $1789.00 - IMB RAM cxp. to 32MB

$ 59.00 Additional 1.44MB Roppy Drive $19.00 Legend Hi-res. Serial Mouse $59.00 OEM DR DOS 6.0 $65.00 OEM MS DOS 5.0 $69.00 OEM Microsoft Windows 3.0 $49.90 Each 1MB additional memory $59.00 2400bps int. Modem w/Procomm Zoom Int. 9600 Sc/R Fax/ModemOEM Winfax $169.00 (9600bps fax, 2400bpsmodem) SKC 1.44MB Dsikette (10 per box)

Mouse Pad(one permachine)

KiCKS COMPUTERSYSTEMS INC 'Isfs 8 Ag aedgea a 8' eersy ~

- True hiel486DX-33 CPU, AMI Bios - SK Int. Cache, build-in hhub Capo. -256K Exumal Cache, 512K optional - 4MB(60us) memory, expandable to 256 MB - I~ o rI A4MB Happy Drive - Teac 105MB IDE Hstd Diive 64K Cache -2serial, 1 puaht, & I game pens - Tridcut 890Q SVGA card 1024K - 19' Tower cern w/UID Display - 230W CSA PowerSupply - Pocus 2001 Enlcmccd Keybocud - Ieymd 14' SVGA Next-int. Moaitor,.2gnun

$2,869.00

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- Intel 80386SX-16 CPU AMD 80386-25 CPU - I MB RAM memory - KPT Enhanced Keyboard

KICKS 486-33 EISA System

0 C o mputer

- Intel 486DX-50 MHa CPU, AMI Biis -8KB ha. Cache, 256KB Ext. Cache - baild-m Math Co-pmceesscn - 4MB(60as) memcny,expandable to 32MB - 1.2MB ar I A4MB Flappy Drive - Tcsc 105 MB IDE Hard Drive 64K Cache - 2 serial, l parallel, & I game pens - Trident 8900C SVGA card 1MB - Pocus 2001 Enhanced Kcybocud - 19' Tower case w/230W CSA Power Supply - Legend 14" SVGA Nest-int. Monitor,.2gmm

- Tme luiel486DX-33 CPU, AMI Bios - Tiue huel486DX-33 CPU, AMI Bios - SK lut. Cache, build-in Math Co-pmccessar - two 32-bit laud bus cxpantlon slot - SK ht. Cache, baild-m hhuh Co-ptoccesscx -64K External Cache,256K optional -4MB(70as) memory, cxpcualable to 32 MB -64K Exsmal Cache, 256K optianal -4MBPQns) mcmcny,cxpruidablc to 32 MB -cL2MB or 1A4MB Floppy Drive - 1.2MB or 1.44MB Happy Drive - Western Digital 84MB IDE Hard Dtivc - Tuse 105MB IDE Hard Drive 64K Cache - 2 serial, 1 pscaUcI, & 1 yunc pars - 2 serial, 1 psmlhl, & 1 gamepens - Trident 8900 SVGA card 1024K - 32 bit Tssng ET4000 SVGA card 1024K - 13' Mini Tower case w/ LED Display - 13 Mmi Tower case w/LED Display - 200W CSA Power Supply - 200W CSA Power Supply - Faces 2001 EnbcmcedKeyboard - Focas 2001 EnbcmcedKeybacud - Dsrms SVGA Monhcn1024x768,31mm - Lcgead 14" SVGA Next-mt. Mcmitor,.28mm

$2,069.00

$1,669.00

Ill

Prices may change without notice. Please call for the latest pricing. All abaveprices are for cash and carry orders only. Please add2% for VIsa and MC payments. Corporate or Gov't P.O.'s arc welcome OA.C.. Pricesmuy change without nohcc; please call for the latest pricing.

$10.90 free

Vancouver

Burnaby

1287Nest Broadway Vancottvef, B.c. YSH 1GS

ยน&4300Kingway Bufnaby, B.C. VSH 1Z8

738-3886

438-3088

Fax:738-2881

Fax:438-7088

Mon-Fri 9:30am4:(X)PM Sat:10:00am-5:00PM Sunday 8 Holiday Closed

Surrey Creative Eleotronicu 2260 aulldford Town Centre Surrey, B.C. V3R 7C1

5824318 Fax58244N

Mon,Tues,sat:9:30-5:30 Wed-Fri:9:30-9$0 Sunday:1 2:00-5:00


THE COMPUTERPAPER MARCH '92 33

IN

Non

0

INonitor

12' TTL Ambermonnor 14' TIL Ambermanitor Gokl Star 14' Grayscale VGA monitor 800x600 Hyundai 14' Grayscale VGAmonitor 640x4SO Hyundai 14' VGA monitor 640x400,.41 dp Hyundai 14' 6VGA monilor 1024x768,.28 dp Legend-2 14' Tri-sync VGA monitor 1024x768,.28 dp Legend-2 14' non-int. VGA monitor 1024x7N,.20 dp NEC 3FGx 15 Mufii-syncVGAmoNor 1024x768,.28 dp NEC 4FG 15'Mufi i-sync VGA monitor 1024x768,.28 dp,70Hz ViswSonh 6 non-Inl VGA monitor 1024x760,.28 dp 70Hz 87EK M5117 17 nan4nt. SYGA monihr 1024x768, .28 mmdp PC Ne/fsdue yMlrevb CheFice

$109.00 $125.N $179.00 $139.00 $269.00

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88SS.N $1040.00 $499.00 $1199.00 $1209.N

IDEKM521717' rmniri. monhn 1024x768, .28 mmdp, 7QHz

Video Graphics Adaptor Monochrome Graphics card Oak 16-bit VGA card 2S6K (000x600) Oak 16-bil VGA card 512K (1024x768)

Tridsnl SNO SVGAadaphr 256K exp.to $12K Tridsnl0000SVGAadaphr 512K TridsnlNN SVGAadapler512 Kexp. Io 1MB Tseng Labs 4900SVGAadapter 1 MB (1024x760, 256 calours) OEM ATI VGA Wonder XL adaptor 512K exp. to 1MB ATI VSAWanderXLadapter S12K exp. to 1 MB wl Bus Mouse ATI Graphhs Ullra Plus VGA adapter 1 MB VRAM wl Mouse Cyclone XG S-3 Accelerator Graphics card 1MB VRAM Nslhnal Vohde AT 1NOGmphics fvtvtphr wl 1MB VRAM PCNel/ar//av8ktovOCheese

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Mouse 8 Scanner Micesofi HImsBusor Serial Mouse MkxosN W'es Bus or Serhl Mousewl Windows Lagii achseri alorbusMouse Man Logilechserial MmaManw/ VRndaws3 Legend3-bNon seri almouse (400 dpi} Lagilech Scanman 32 Lagfiech Scanmsn256 Ihalab 256Grayscale HandScanner wl OCRsafiware Pelab CohrHandScannerwl OCRsoitware

$11$.00 $195.00 N9.00 $125.00

$2$.00 $160.00 $325.00 $3i0.00 SSN.00

Floppy & Hard Drive (Bare) 5.25'1.2MB fi oppy drive 3.5 1.44MBfi appy drive Mkxo Science 52 MB(10ms) V.C. IDE wl OKcache Western Digital 84 MB (17ms} V.C. IDE wl 64K c'ache Ouantum 10$ MB (17ms) V.C. IDE w/ 64K cache Tea: 105 MB(19ms) V.C. IDEw/64Kcache Maxtar 130 MB (15ms} V.C. IDEwl 64K cache Western Digital 130 MB (15ms) V.C. IDE wl 64K cache Weslem Digital 212 MB (15ms) V.C. IDE wl 64K cache Af other 8/ands,SCS/wxf ESD/had du'vssp/esseCaf. {AI/h wddrlvss hars a mirlmum2yrwwraniy.)

$75.00 $60.00 $255.00 $359.00 $390.00 $38S.QO $4$9.00 $4$5.00 $709.00

Backpack OIC-80 (80/240MB capacity) wl DC2120 tape 3M DC2120TapeCartridge 3M DC2000TapeCarlidge

$14.00 $19$0 $140.00 $240.00 $230.00 $39.00 N.N $15.00

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INodem Zoom 0600 S/R Fax/Modem wl OEM Winlax Cardinal (OEM) 2400 baud irriemsl Modem wl Skcom Cwdinsl 24N baud irismsl madamwl FhsNhk Canlinal 24N baud external modem wl Rashlink8 Cable Cardinal 9600 Send/recisve inl. Iax/modem wl Bitlax Cardinal 9600 internal modem w / V.32/V.42bis ATI 0600 bps external modem V.42 Bis «l cable

$169.00 $65.00 SN.N $13$.00 $135.00 $429.00 $469.00

Math Co-proccessor ixel 00287XL Intel ON87SX16 Intel 80387SX-20 Inlet 8038743

Cyrix 83S87-16 Cyrix 83S07-20 Cyrix 83S87-2$ Cyrix 83D87-25 Cyrix 83D8743 Cyrix 83D67-40

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Keyboard KPT Enhanced Keyboard Focus 2001 Enhanced Keyboard Focus 2000 Plus Enhanced Keyboard Facus 5001EnhancedKeyhaaal Fujl lsu 4700tacBe Enhanced Keybawd Narlhgale Omdksy101 Narlhgsls Omniksy102 NarihgaleOmniksyUO ra

Computer Case Dsshop Case wl 200WCSAPower Supply 8 LED 13 Mmi TowerCase wl 200WPower Supply 6 LED 17 Msdhm TowerCasewl 2NWPower Supply 10' Tower Casew/ 2NW PowerSupply 6 LEDDisplay Fufi Size TowerCase wl 220W P.S. 8 LED Display

$39.00 $55.00 $59.00 $125.00 $59.N $125.N $12$.N $1N.OO

(B0.00 $89.00 $139.00 $110.00 SISS.N

Dot Matrix Printer

(Alf tafsadrivmacome with one DC213) tape cartridge) Colorado DJ-10, 40/120MB capacity wl DC2120 tape Colorado DJ-20, 80/250MB capacity wl DC2120 tape

829$.00

Cohrada AB-11external lape adaphr M hr DJ-10 (22MS/min) Cohrah FC-10tap» adapter (4.4MB/min)lar DJ20 cable tor connecting Cohrado tape 8/U tor 2-Soppy system CahradoExtenuri KXwl FC-10lar DJ-20 CohrsdoExternal Ki wl A8.10 hr DJ 108 DJ-20 Backpack OIC-40 (40/120MB capacity) wl DC2120 tape

$340.00 $45..00 $102.N $19.00 $180.00 $135.00

$$00.00

(6ft cable included,2 year Canadian Nayyanty) Citizen 200GX 9-pin printer Cfiizen 200GX colour tut Citizen GSX130 24-pin' printer Citizen GSX140 24-pin printer Citizen GSX140 Plus 24.pinprinter Citizen GSX130/140 colour kil

Beforeyou invest....Investigate CuStOmer beWareof Bly Bad diShOneSt merChantS......

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Lis Citizen GSX145 24.pin wide-carriage printer' Citizen GSX 145 colour kit Epson LO.570 24-pin printer Fujilsu DL1100 24-pin printer Fujitsu DL1100 24.pin cohr printer Fujitsu DL1100 color kit Raven 01029ph pmter Raven 2416 24pin prider Raven241824-pin printer Raven 2465244th wide carnageprimer Raven 246$ 24pin wMecarnage 'Ouisl' printer Raven 2466 24.pin wide caniage printer (100l30Q cps)

$495.00 $75.00 $369.00 $349.00 $370.00 $65.00 5'IN.OO SNS.M $339.M $48.00 $$99.00 $729.00

Laser Printer (6' printer cableend toner included)

Memory Chip 8 Module 256K Video memory (4464-80ns} 256KVideomemory (44256-BOns) 512K Video memory (44256-80ns) Each 1MB upgrade using 1MB 70ns DRAM or SIMM Each 1MB upgrade using 256K 70ns DRAM or SIMM

164il IDE HD/FDcanlnNer 16-bit IDEHD/FDdri w/2 sar, 1par, 1 gameparis

Tape Drive

$600.00 $29.00 $24.N

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HD/FD Controller Irneggsnt IDEHD/FDconlellar Ayot//sr brands sndiypss o/csnlnsfsr P/esse Cs/l.

lIl

$225.00 $6$.00 $320.00 $329.00 $65.00

Hewlett Packard Deskiet SOO, 3 PPM, 300 dpi Hewlett Packard Desk)et SOO color, 3 PPM, 300 dpi Hewlett Packard LaserJet IIIP laser wl scalablefonts Hevriett Packard LaserJet III Laser wl scalable fonts NEC Silent Writer II Model 90 Post Script 6PPM Jet Rmn Memory card wl 1MB for HP IIP/IIIP/IID/IIID Jet Ram Memory card wl 2MB Padfic Data4 Memory for HPLJSP/IIIP/lil/IIID wl 1 MB Padfic Data 4 Memory far HP LJIIP/lllP/III/IIID wl 2 MB Padfic Data PadficPage Postscipt emuiatian carkldge Padfic Page XL Fast Paslscript emul. cartridge wl 2 MB Okidata OL400 laser wl 512K,4 PPM Raven LP-800 BPPM, HP Series II ~ e, p a rallel RmenLP-1100 11PPM. HPseries Ilcompafible, paraOel Reran LP-117OPS 11PPM, Postscript, HP series Compafible

$S39.00 $1059.00 $1425.00 $1999.00

$1699.oo $99.00 $149.00 $149.00 $109.00 $460.00 $995.00 $790.00 $1099.00

$15$9.oo $2449.00

Software Accpac Simply Accounting Ior DOS or Windows Adobe TyPr Manager hr Windows Aldus Pagemaker4.0 Soriand C++ hrWidows 3.0 SoriandTurbo C 2nd Ed. Carel Draw2.Q dgase IV 1.1 Digital Resemch DRDOS6.0 Ehdenh Tsmplds System GsnericCADD5 HmvmdGraphics3.0 tar Tymdaws Lotus 123V23 Lotus 123V3.1Phs Lotus 123 for Windows MiaasNDOS vS.O Microsoft Enterlaimnenl Pack Vol. 1,2, or 3 Ior Windows Microsoft Office Integrated Software for Windows MkxasN Pedudiviy Pack for Windows Micesofi WindowsVershn 3.0 MkxosN Wmd5$ MkxosN Want hr Srmdows Mkxosoll Works2.0 McesN Was for Widows MicesN Excel 3.0 Narhn Anh Vsus1$ Narion Backup Marian tfigfies V6.0 PC-Taoh Dslux • Vemmn7.1 Ouarisnhck DestNhw386 OuarlmdeckOEMM386 v. 5.1 WinFax Pe v2.0 Wmd Pmled Vmshn 5.1 Wed Perisd hr Windows A llabove prkes are forcasb aad carry orders only. Please add 2% for Visa aad MC payments. Corporate or Gov't P.O.'s are wekame OJk.C. Prhsesmaychange witisosstnodus; please caU for availability amtf the latest prklag.

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34 THE COMPUTERPAPER MARCH '92 Telegraphic Codes. The Five Stroke method may want to look at other packagesthat now being promoted for use among students allow retn'eval by compound words or by in schools throughout China is not yet well c o n t ext s ensitivity as compared to the 1 method of retrieval by single known outside China. T h e S t andard t r a d itions Telegraphic Code is perceived as beyond the characters. Programs such as Weiwu pinyin reach of average users such as scholars, an d Xiahbaren offer retrieval by compound Singapore. business people and translators — who wants words, but in different ways. To retrieve the Automation of the Chinese language to memorize several thousand fourwumeral c h a racter s for "Beijing," for example, Xialibareg will deliver took offin 1980 when research conducted sequences, such as 2055 the right characters in came to fruition with the for I or me (wo5)? by Zhu B response to the entry Having settled on one invention of Gang Jie Character Input "bei5jing," and Weiwu desirable input method, s r M ethod (Cang Jie is the name of t h e pinyin may deliver the mythological inventor of th e Chinese a buyer should also s ame c h aracters i n written language). Between 1980 and today, consider such matters as response to bj." cha r a c ter over 400 types of character retrieval speed o f The Stone (Sitong) methods have surfaced in the market. This retrieval, ease of use, Computer So f t w are proliferation of methods, unfortunately, has output quality, price, after-sale support and p rogram i s c o n text produced greatbreadth but not as much sensitive (lianxiang), depth i n C h i n ese-language software potential for up g. which means that when programs as we have seen in Western A full-featured wordy ou type b e i 5 " a n d language programs. Since Chinese hmguage processing so f t ware choose th e de s i r ed computing is a relatively young branch of character &em the Bttle science, even researchers in China have not wmdow, the window will had as much time to devote to the task of R automatically 611 itself perfecting and standardiring it. The major $500 to $aoo. ~I • w i t h t h ose characters As an alternative to ~ obstacles, however, relate to the strtscture of statistically most likely to input methods involving the language as identified above. f ollow t he cho s e n Let us now move on to examine the a' lot of rote leatmng, we character, i n c l udinq products available in the market and assess "jing" for Beijing, bian t heir r ol e a n d p o t e n tial f o r f u t u r e accepting input by pinyin for "beibian," "fang" for development. To classify them by their or phonetic spelling. "belong," Q" for beiji," fimctions may be of the greatest interest to Most products available etc. Ease in use and end-users — whom we identify broadly as in t hi s c ategory will teachers, translators, publishers, scholars address Mandarin or Cantonese speakers. Sexihilityis evident. and business people. They all look for Shorter training time makes this method T he grouping an d a ssociation of difFerent features in software that will cater attractive, since the trainee must only learn in d i vidualcharacters in compound words to their particular needs. Hopefully, the t o manipulate 26 litters to produce the o f f e r s (and reflects) insights into the following listing may help some of them to sounds that link to the adnese characters. It structure of the Chinese language. One g of these products is that they make an informed decision should the need can also be argued that this method is s h ortcomin natural, since we speak and think through a r e more memory hungry than those that arise. We start with word processing packages, concepts that have spoken sounds. Since all o nly manipulate individual characters. s in Taiwan, especially in the L oc a l user since they are part of desktop publishing school chfidren in Mainland China and most and translation systems. For users not well y oung students i n H o n g K o n g a n d business sector, enjoy a much wider choice versed with any particular phonetic codeSingapore and in local Mandarin classes o f p a c kages integrating spreadsheet, be it Hanyu pinyin, bo-po-mo-fo or learn the Hanyu pinyin romanization system, database, text editing, graphics and even Cantonese — input by pure stroke sequence users of the second generation will require C A D p rogr ams together. Here in North is an option, assutning that one can write very Btde training to master input using this America, the need to do one's accounts or computermded design in Chinese is very Chinese and knows the strokes and stroke methocL Xialibaren (XLBR for short), a powerful small. Sho uld such need arise, the buyer order welL It is relatively easy to learn, an te the readality of manuals and asset for those who cannot or do not want to yet mode s t l y pri ced word mus t evalua processing/desktop publishing software the quality of local support, without which go through a time-consuming training program, acceptspinyin input. Its amazing an appar ently fantastic product could process. The price we pay for using this system is capaMity for "phonetic conversion of blocks effectivelybecomea piece oFjunk Some u sers do h a v e a ge n u i n e retrieving characters one at a thne, which in of pinyin input" allows a fluent user to e to learn how to use a new turn affects th e speed o f c h a r acter continue typing English letters without r e l u c tanc interruption while the program converts p ackage f'rom scratch. Recently marketed processing. A good example of such products is EasyWord, a software product string of syllables into Chinese characters, be Chinese versions of PageMaker, Windows 2 . 0and Harvard Graphics may help to fill manufactured in Australia It requires the they@'anti (simplified) or Snti (traditional). user to input no more than eight strokes on For example, when you key in"women the gap fo r this group. Text preview and (" What-You-See-Is-What-Youa numeric keypad and choose among the list yidingyao4jianshe4yige fanrongfuqiangde WYSIWYG es make the job much easier for of single ~ ers d i splayed in a window. It zhongguo, the display on the Xialibaren G e t") featur ublishers. The availability of also offers some word-processing features, screen will be the Chinese characters for d e sktop p e-1 compatible Chinese fonts but its real strength is its use of the numeric We must build a prosperous, rich and A d o be Typ keypad to mimic the actual penning of strong China." This is indeed a far cty &om m a kes it possible to print Chinese on character strokes that one would write on packages that require users to enter text Srst postscript printers. However, problems still ' g such fonts on PageMaker. p aper. T h e met h o d i s a sim p l e , by monosyllabic pinyin and then choose one exist in runmn T he 1ack of t e x t-editing f eatures straightforward "translation" of pen strokes character Rom a long list of homonyms. If a mistake is made or a wrong word is provided comparable in sophistication to Hypertext to keypad strokes. One rung higher up the ladder of f or a particular context, it also offers the i n E ng l is h leaves m uc h r o o m f o r abstraction, the user may be required to fiexibihty of going back in the sentence to i m p r ovem ent. Automatic indexing and input a combination of radicals (semantic pick amore desirable character or character spellwheckmg are not yet widely available. ket recently, we have Xiaomishu fields), strokes and stroke sequenceL Jn this string without retyping the pinyin spelling. On t h e mar With the Read Another File function, the ( l i t tle Secretary), which is a small desktop category, ior example, we have Mr. Qan's System. At the highest level of abstraction user can actually do mail merge in annese. p ubhsher. For M acintosh users M acChinese devised to date, input involves a radical As its name (which literally means "Country (semantic element) key, pinyin and tone of Bumphn") suggests, it is a recommendable Version 5, which providesa good choice of the word. For example, to retrieve the product for non~ e cialist teachers, small fonts and high-quality output on laser the most hkely choice. Coupled er for she,' we need to input "n for printers, writers, business people, and p r i nters, is "nu5, the "female semantic element, "ta" cultural institutions, induding those who w i t h M ac Calligraphy, users have a wide for the pronunciation, and 1" to indicate need to send Chinese texts over their c h o ice offonts to choose from, plus the the "first tone. Such an input method modems (for which, by the way, a Chinese a dvantage of being able to run several eBmimates ambiguity on the one hand, but CCDOS version of Kermit, the famous d i f f e r ent word-processing p r o grams on the other, it requires a lot of work telecommunications shareware program, is ( M i crosoft Word, MacWrite, etc.) with the same Chinese character operating system. to produce a single now available). (mental and For other sophisticated telecommuI ncidentally, apart f rom t h e m o st character. ary MacChinese disk operating The W eiwu ( M a t erialist) C h i nese nication needs, such as sending- a fax r u d i ment Sofiaatre System is another product that uses message in Chinese, XinTianMa may supply system, the Mac sofiware usually sells for a radicals and stroke sequences, but to master a bc:tter, if more expensive,answer. Texts of higher pri ce than products offering similar it a user must be prepared to spend a characters retrieved with contextwensitive f eatures on PC As a marketing feature, many software lengthy dme in training. pinyin, ~ ~ o-f o o r radical components The most popular input methods among can now be sent directly via hx board in the programs offer more than one mode of

(complex) characters (fantizi) used by Chinese from Taiwan, Hong Kong and overseas, and simplified characters (jiantiri) used by Mainland Chinese and abo adopted as the official Chinese writing system by

angs

Cong J)e )S th

name of the

mythological p;„";g, ","„'„,.;;., inventor of th )neSe Wr)tt

language.

keybo ard)

input. CCDOS Version 4.0 actually allows workers in Chinese prindng houses are the form of a PCX graphics Sle. Linguists and researchers in language eight input methods induding Cantonese, Wubi ( Five Stroke) an d S t andard

Wubi (5 Stroke Input Method), Babi '(8g Stroke Input Method), Cangjie and ' (Pen Stroke Input Method). HDCCDGS (Hua Da Chinese Character Disk Operatipg System) 2.12, on the other hand, accepts l5 different input methods. The manufactur~ start off in good faith recognizing the diversified backgrounds of users and end Iip confusing some novices. For regular users, pinyin is a good and safe start. Another improvement evident in many current products is automatic conversion &om Jtanti (simplified characters) to Fanti

+

(traditional characters) and vice versa.

the computerization o f t h e C h i n ese language takes on a more global scale, tjns SexiMity is a welcome achievement. SPDOS,

c

XLBR, XinTianMa, etc., all have su h capaMity. No technology can t h rive withc Iut

receiving returns on Snancial investment in the process of development. In the past and to this day, progress in the developmen( of some important software products is seriously hampered by virtual disrespect for

copyright. Piracy results in money dripping down into the pockets of those who have not contributed to a product's development technically or Snancially. Education of the p ublic as well as vigorous exercise of copyright laws bothj in the PRC and Hong Kong will gradually rectify this situation. Meanwhile, some manufacturers such as XLBR prefer to appeal to the scruples of individual resemers and users, while authors of other products, such as Brushwriter, resort to devices sue) as security locks in printing and saving iles to prevent unregistered use of their product

Perhaps when users are more prepared to pay the very reasonable price required for

most shareware programs (averaging $15 to $75) and observe their legal and moral obhgations to these products, progranmlxers can concentrate on upgrading software instead of spending their time trying to safeguard their copyright. ASer all, users can always look up products in the public domain if they are not ready to pay. A new piece of legislation on the protection of computer software products took effect in the PRC on October 1, 1991. This is where we should start. Tremendous effort and much malney have gone into the development of Chinese computer software. Future growth will be linked very closely with solutions to the problems outlined above. An overwhelzInng obstade only lately bemg addressed is that of creating compatibility between the GB and Big 5 Codes.XinTianMa and a few other software programs now use a conversion rogram. Interfacing of this kind, one opes, will eventually lead to meaningful cooperation in the years to come. In this brief overview we have begun tocover the Seld of Chinese language comput'mg. Please direct questions to the authors,Jan Walls at Simon FraserUnity Harbour Centre, or Eleanor Ng, Director of Alpha Computer Automation Ltd. ($04) 6848146. 0

ectly

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THE COMPUTER PAPER MARCH '92 35

OS/2: Frequently Asked u e s t ions

omaptgma S RfcSki i 1 %%hll%LCE

hy Timothy F.Sipples OS is published by The Software Lifeline, tel.

Everyone is h e aring good things about both OS/2 1.5 and OS/'R2.0 these days. But there still seem to be a far g reater n u m be r o f questions about OS/2 than there are answers. To address some of these questions, we ofFer the following f'rom the OS/2 conferences on Usenet:

407-994-4466,

and

OS2YOU is available from OS/2 shareware/ treeware sources.

NA NANI /NNEANN NNPATltlE gANI'IITN I'NlÃTI

2) What are the

I

differences between versionsT

IBM OS/2 Version 2.0 was formally a nnounced a t Fa l l Comdex and will be 1) What is OS/27 available with promised OS/2 is an advanced features in full retail operating system for release with "seamless PCs and PS/2s with an 80286 processor or Windows" support and other extra features better. It was codeveloped by Microsoft and in March. Version 2.0 will run only on IBM and envisioned as the successor to machines with an 80586SX processor or DOS. better. IB M i s ( n ow) d eveloping 2.0 It was designed trom the ground up with independently but is involving third-party multitasking and multithreading in mind. It PC manufacturers in its testing. also protects applications f'rom one another Improvements will include the ability to (a single misbehaved program will not preemptively multitask DOS, Windows 2.x, typically bring down the entire system), a nd W i n dows 2. x ( s t andard m o d e ) supports up to 16 MB of physical RAM, and applications (without purchasing any of supplies virtual memory to applications as these environments) in separate, robust, requested. protected sessions; an object-oriented As shipped, i t d o e s n o t s u pport WorkPlace shell (including a "shredder" multiuser operation, although several third icon); a multiple operating system boot parties have grafted multiuser (character mechanism; 52-bit programming intedaces; mode) capabilities onto the base operating support for more than 16 MB of RAM; and system. Citrix, OS2YOU, Remot~ S , and more third-party device drivers. It will also Polymod are four such products. Remote- provide EMS 5.2/4.0 and XMS/DPMI 1.0

ll

5 OOOAOO iQEKOfP CO~

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1MbRam(70ne)

4Mb Ram (70ne)

Pnnaaonic1.2 or1A4 FOr

4Mb Ram(70ne) 256KCache Panaeonic1.2or1A4 FDr W estern Digital 125MbHardDrive Ide Fd/Hd controller 1:1 2ear.game,parallel porte Enhanced101Keyboard Trident1MbSVGAcard ModuluxIII LovsRadSVGAMon TowerDoorCase Nangete4M50eabbaetgS Intel EISA4$+ from $2999 2YearsWarantyPerh8 Labour

W esternDigihl 125MbHardDrive

Ide Fd/Hdcontroller 1:1

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Ide Fd/Hd controller 1:1 2eer. game, parallel porh Enhanced101Keyboard

DesktopCase/200Watt PS Cba'ntfe te3884XROaN N% ChangeteSB64N25 aN OlBO

Tower DoorCase 2 YeweWaranty Perh 8 Labour

ModuluxIII Looted SVGAMon

Trident1 MbSVGAcard

ModuluxIII Low-RadSVGAMon

2YearsWaranly Perh8 Labour

286-16Mhz 886-SX16Mhz 386-SX20Mhz 866-SX25Mhz 888-DX38Mhz128Kcache 486-SX20Mhz84K 486-DX33Mhz64K

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3199 HP IIIP laser

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3810 HP IIP PlusLaser 8410 HP DsskJet5N 8410 Cilzen GSX2Ngpin 36SO Cilzen GSX14024pin

31375 81075 3529 $195 3310

CitizenCalaur Ribbon

335

CilzenColaurKit

Fujihu DL-90024pin

Futiitsu Dl-1100C 24pin Fuiihu DL-120024pin

~p

Canada Portable Computer

a

486-DX3$System

128K Cache Penaeonic1.2or1A4 F Dr

40 MbHardDrive(28me)

Motherboe¹e

To order, phone 604-534-6441 Outside Vancouver area call toll free: 800&3-1061

wsmlcNIvlsssN zn

3864X16Syslem

WesternDig21012ms

Remains in place during use. Prevents costly repairs. Rexible, fits like a glove. Lasts for years. Offered for over 600 keyboards.

I

Vancotnfer,B.C. VSVSM6

Sssgats44 Mb28ms Msxlar NMb17ms Wssism Dig125Mb15ms Mexiar 130 MB 15ms

• • • • •

DataTroin

3289 Main St

Ntml Mlles

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LEADING EDGE

Gmfinsscdorspage 98

HardwareSpecials

Keyboard Protector ...

370

3265 8880 8470

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AOC 14' Non-Inl Maikilux 0 Law-Rad VGA Madulux li Law-RsdSVGA TVM5A15'FS Non-IntSVGA

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3595 $785

SaftwareSpeciah CorelDraw2.0

3450

AldusPageMaker

875 3579

Quickenfar Windows Sidekick 2.0

MS doss.o

Eight inone MS Excel 3.0 MS Windows 3.0 MS Works(Windows)

346 370 842

3359

575

Fastback Plus3.0

$159 $119 $135

MSMcuss/Windaws

3170

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GVCOphaalMouse

Mouse Pals LogilsahScanman32 LaggechScanman256 BTC CutieScanner FreCamFax96

internal2400Modem lnhl Sabshxgan

Tridsnt1MbSVGA TssngLab40001Mb ATI-XL1MB/Mouse

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TL 386-SX20Notebook 2Mb Ram(exp.to 5) LCDVGA32Grayecalee 2Serial,1 ParallelPort Ext. MonitorPort ExL ATBunPort Conner60MbHardDrive 1.44 HD FloppyDrive RechargeableBattey

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Miscellaneous Items 1.2 or1A4FloppyDrive FujikanaMouse LogihchSerial LagikchBus

i'~ ri 108~0 1pa sat 10 us-$ps 3 77 ~

ATI GraphicsUllre 3569 SpukmExi24NMod«n Stos 665 Inhl887-88 3249 335 Cyrlx387-38 6285 375 hhl 387SX-20 8179 365 hhl387SX-18 8165 S60 QEMATI-XL-1MB S175 46 GrevlsJoystick 889 S189 Quick ShotJayelck S25 3879 SaundbhslerPro 3219 fl49 Saulst Power Bar Sg 3175 Enhanced101Keyboard 845 360 Enhanced 101Tefile $65 4465 19'TowerCess/200WagPS otto Sgg Mini Tawer(LED)/2NWaitPS . Sgs $140 DsekTop Case/200walPS 479 $280 TowerDoerCase/2NwaltPS otto


36 THE COMPUTERPAPER MARCH '92

MARCH 1992

Computer Paper Edition Company Profile . >r .'

BY WAY OF INTRODUCTION...

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.

As a certified reseller of some of the most

respected names in the industry, our clients have

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the confidence that our recommendations are the right ones. Products from AST Research, Zenith Data Systems, Canon, Computer Associates, Novell, Hewlett Packard, SCO, NEC, Sharp, Philips, Roland, and Banyan Vines, offer top notch quality and performance, which our clients

-

.

.

«

have come to rely on. Emphasis is placed on product quality by

4:

instituting a tight control policy. Once the product is at the customer's site, our experienced

technical support team provides the necessary

--sorfef,':O':C.';

service and maintenance for both the hardware and the software. Since 70% of our new clients

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ANO Office Automation is, in one word,

unique. Our multiple roles as manufacturer, distributor, retailer, and service centre, aid us in offering a variety of cost effective solutions.

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come from referrals, we must be doing something

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With affiliated offices across Canada, and two major production facilities in Richmond, British Columbia, and Markham, Ontario, ANO offers one of the broadest support networks in the nation.

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Quality Sales People .. Another factor, often overlooked, is the quality of

sales personnel. ANO's highly. qualified Systems Consultants, are well versed in all areas of office automation. Since the customer is not always technically oriented, ANO provides trained,

knowledgeable people that can provide solutions Since the opening of the Vancouver office in 1986, ANO has developed into an operation that provides a multitude of services and products - including local area networks., mainframe to PC links, and personal computer workstations. More importantly, we staff the personnel to provide the service, support, installation, and training.

C„'5

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to fit all needs.

Key to Success .. The success factor which has proven itself for ANO Office Automation over the past six years is an aggressive marketing strategy combined with competitive pricing. Due to the ANO

G roup's combined purchasing power and '.",$3A!0&;

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Rather than cutting corners, we are driven to provide equipment which not only meets but exceeds the high standards the business community expects. In our eyes quality of

service agreement, ANO branches are able to pass on the benefits of Canada wide cokective buying and warranty agreements to their customers.

workmanship, support, service, and the

'+NO:$t+

individual needs of our clients can only be met

by offering computers of superior quality.

ANO Office Automation - a Canadian success story!

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Off ice

Autom a t i o n


THE COMPUTERPAPER MARCH '92 37

MARKETPLACE



THE COMPUTER PAPER MARCH '92 39 running under OS/2 2.0, but ifan OS/2 2.0 driver is available a DOS or Windowsdevice driver is unnecessaty.

5) If I buy IBM OSI2 1.$ now, how much will it cost to get 2.0? Nothing. Upgrades to 2.0 have been sent free ofcharge to customers who purchased or upgraded to OS/2 1.2 on or after April 17, 1991and before March 51, 1992. Other Version 1.5 licensees will bc assessed a nominal media charge (once per site). Version 1.5 EK licensees will receive the full 2.0 ES upgrade. IBM reseives the right to revise or add to these terms.

displays will also increase substantially.

7) What applications are available for OS/2 1.x?

It numbers in the low thousands at present and indudes applicatioas from almost every category imagiaable.Some are character-

based applications; some are Phased.

DOS ap p l i cations wi t h O S/ 2 counterparts include Lotus 1-2-5 (both character and PM), Freelance, Microsoft Word (both character and PM), Excel, Multiplan, Aldus PageMaker, Ventura Publisher, C o r e lDraw, W o r d Perfect, DisplayWrite, AutoCAD, Orade, RBase, PC SAS, SPSS, HyperAccess/5, DynaComm, ProYAM, Borland Sidekick, Paradox, Wingz, QEdit, and many others. 6) What hardware do I need to Brief, In some cases DOS and OS/2 versions run IBM 05f2 1.3 SE? ship together (e.g., Microsoft Word 5.5, You need aPC, PC compatible, or PS/2 with Lotus 1-2-5 5.0, Wingz). Utilities indude at least an 80286 CPU, 2 MB or more of PKZIP/UNZIP, SEA's ARC, LHA, Zoo 2.1, RAM (configured as 640K base plus the GNU tools, tens of differcat file finders, remainder asextended memory), a 20 MB desktop clocks, calculators, aad many more. or larger hard disk, a supported video Prograaaning lan es i n clude Assembler, adapter (CGA, EGA, VGA, MCGA, 8514/A, C++, COBOL, Pascal, C, Fortran, BASIC, XGA, or thirdyarty driver) with appropriatc REXX, Smalltalk, Modula-2, aad still more. display, and a highAensity 5.5- or 5.254ach The IBM NSC BBS (tel. 4044554600) floppy drive for installation. A mouse is provides an online product database of recommended. hardware and software compatible with PM w il l n o t op e r a t e w i t h t he OS/2. M onochrome Display Adapter or t h e Hercules Monochrome Graphics Adapter. U sually PM w i l l f a i l t o w o r k w i t h 8) Where can I obtain OQ2 monochrome EGA. However, some EGA freeware and shareware? adapters (e.g., Paradise Monochrome EGA Many BBSes hold large OS/2 libraries. Card, ATI EGA Wonder) will emulate all Fernwood (tel.20MSM548) has over 50 color EGA modes on TTL monochrome MB worth. The OS/2 Shareware BBS (tel. 705-585-0951) and the Windows SsOS/2 monitors and thus will work with PM. Autoswitching on non-IBM EGA adapters Magazine BBS (tcl. 8054844589, fee req.) and "shadow RAM" should be disabled carry still more. The IBM NSC BBS has some shareware/freeware as weL', along with CSDs (usually with a DI P switch or jumper and the PS/2 Assistant (an invaluable setdng). On ISA bus machines, OS/2 supports 16- resource for locating almost any sort of bit hard drive adapters which conform to information on OS/ 2 ) . T h e U s e n e t the Western Digital chipset interface conference comp. binaries.os2 carries OS/2 standard (i.e., nearly all MFM, RLL, IDE, software. Several sites are available via and ESDI adapters). An adapter capable of anonymous file transfer programs. (No ftp? sector remapping should be used (and Send a singlckine message with the word enabled) with hard drives larger than 1024 HELP to bitftpepucc.bitnet to learn about cylinders. (The 1024 cylinder limit is a BIOS Princeton's ftp mail server.) They include Internet node number and subdirectories: constraint.) IBM OS/2 1.5 is directly compatible with MTSG.UBC.CA 157.82.27.1 OS2i IBM's Microchannel SCSI adapters and LUGALATROBE,EDUAU151.172.2.2 attached devices. Question 15 discusses PUB/OS2 third-party SCSI compatibility, including FUNIC FUNETSl 12S ' 214.6.100 CD-ROM issues. Irwin (tel. 8004484242) PUB/OS2 manufactures OS/2 compatible tape backup MSDOSARCHIVE.UMICH %DU systems. 141411.164.165 MSDOS/082 Supported printers iadude the Hewlett- N OVELL.COM 1 5 087.4.1 OS 2 Packard LaserJet family; IBM ExecJets, The last site should not be accessed Proprinters, Quickwriters, Quietwriters, Pageprinters, and Laserpiinters; Epson dot weekdays between 8:00 am and 5:50 pm matrix printers; Postscript devices; and Pacific Time. Other sources include CompuServe other printers compatible with t hese fiuniTies. A variety of IBM and HP plotters is ("GO IBMOS2 ) and the Bitnet/EARN site a lso supported. I f dif f i c ulties a r e BLEKULll encountered in printing, make sure the (Smd a single4ne message printer port generates interrupts aad does with the word HELP to not confiict with other installed devices. Also LISISERV@BLEIKJLlllhlTNEr make sure that a high~uality, fully wired for more information). cable is used. IBM PS/2 Models 90 and 95 must have their parallel printer ports set to 9) Is there a driver available compatibility mode using the setup disk. for my SCSI adapter? IBM OS/2 1.5 runs on a wide array of SCSI support has improved dramatically in clones with a wide variety of hardware. the past few months. Users should make However, compatibility cannot be assured sure, however, that driver support extends to with every non-IBM device. Often problems multiple SCSI devices, includiag CD-ROM, can be fixed with aBIOS upgrade or an tape backup, and both primary (bootable) OS/2 corrective service diskette; for and secondary (non-bootable) hard disk example, CSD 05016 for IBM OS/2 1.5 fixes drives i n bot h FAT and H PFS a problem involving the loss of CMOS setup configurations. Such extensive support is information on certain PGeompatibles. still rare. Version 2.0 will, however, be officially Columbia Data Products (tel. 407-869tested and supported on a wide variety of 6700, BBS teL 407%624724) supplies or non-IBM equipment, including machines plaas to supply OS/2 1.5 device drivers for manufactured by Compaq, Tandy/Grid, numerous third-party SCSI adapters, Olivetti, Siemens, AST, CompuAdd, NCR, induding some of the products mentioned Aeer, ALR, Apricot, ATaT, Club Amcrican, below. Support may be limited to a choice of CSS Labs, DEC, Dell, Epson, Everex, NEC, one priinary SCSI hard diskdrive, or one or Netframe, Northgate„Parrallan, Reply, more secondary SCSI hard disk drives. Tandon, Tricord, Toshiba, aad Wysc. The Adaptec (tel. 40S445-2550, BBS tel. 408-

number of supported peripherals and

945-7727) provides OS/2 l.x support for Continued nextPage

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40 THE COMPUTER PAPER MARCH '92 Gwsrixxsxcdjom Prsvioxxs Pxxgc

HPFS offers iong file names (gxeatiy exceeding the "I dot 3 limit in DOS file systems} and speedier disk operation, particularly on large hard disks. HPFS is not casesensitive, although it does preserve case in file names.

FAT hard dfisk drive attached to its line of ISA SCSI adapters. Always Technologies makes an OS/2 1.x driver available on its BBS {tel. 81L5974275) for its IN-2000 ISA SCSI adapter. At present the driver supports secondaxy hard dist drives only. Bustek (teL 408-25982$7) has OS/2 Lx and 2.0 (beta) drivers for both FAT and HPFS hard disk drives attached to its BT742A EISA SCSI adapter. CE Infosys {teL

7054558800) has OS/2 1.x support largely iu place for its Microchannel and ISA SCSI adapters and is committed to f u t ure

enhancements.DTC/Qume (teL 408-2627700, BBS teL 4080424197) supports OS/2 lw on its 5280 ISA SCSI adapters. Western Digital (tel. 711486$8102, BNS teL 714-755-

and swap Soppy drive cable connectors, sue system's setup utility to set the new 17) I would like to set up an 1254) overs OS/2 1.$ driver support with its your OSI2 ISS. What is available' CMOS parameters, and then install OS/2 7000 FASS1'ISA SCSI adapter for both FAT I'rom thc: new Drive A. Sometimes the Soppy Many packages are available from and HPFS hard disk drives. Seagate (BBS drive cable connectors will not be the same. shareware/frceware somces listed above. teL 4084588771) has chosen not to supply OS/2 is an excellc:nt environment for BBS If so you can use the DOS program an OS/2 driver for its STOl/02 ISA SCSI operation, i n cluding l arge m u ltiline FDFORMAT (available via anonymous ftp adapters. facilities. Related software will enable from wsmrwimtel2.0.army.mil, directory Corel Systems (publisher of CorelDraw, F idoNet c a p a bilities, g a t eways t o teL 615-7288200) supplies OS/2~mpatible pdLcmsdos.dskutl>) to create 1.44 MB (80 Usenet/UU CP , n o d e-list p r ocessing, ~ 18 s e ctors per track) 5.25 inch dists. C94LOM (and rewxiteable) systems. As before, reset your CMOS parameters to additional Slecransfer protocols, and more. IBM 0 8/ 2 2. 0 should include direct Three popularOS/2 BBSes are Maxiuuxs support for many thhbparty SCSI adapters fool your machine into thinking the 5.25(available from shareware/freeware inch drive is actually a high4ensity 5.54nch and devices. sources), Omega Point/2 (BBS teL 404564drive, DISKCOPYthe diskettes, and instalL 1961), and Multi-Net (teL 50588$8099, BBS IBM is working to make the install 10) How about a high-res process iriendlier in future releases of OS/2. tel. 5058858197).

stock communications driver to enable certain features. Smart" (coprocessor-controlled) multiport comxuunication adapters should be used when installing more than four ports. Such an adapter wxil work with OS/2 i f th e m a n u facturer h a s w r itten a n appropriate driver. Examples indude IBM's own ARTIC products.

22) On my 1024x788 high-res-

olution display I get obnoxiously large icons (84x64). How do I make them smallerT Patch the display driver Sle, DISPLAY,DLL, using a program like DOS's DEBUG. Search ~ for the byte sequence 40 00 40 00 20 00 20 00.

23) How do I start a background process from the OSt2 command linet

L ook u p t h e S T A R T a n d D E T A C H commands in the onhne reference.

24) How do I start a DOS applicationfrom a PIN icons

In IBM OS/2 1.5 DOS applications can be started Rom a PM program group icon just

like native: OS/2 and PM programs

(assuming the OS/ 2 C O N F I G.SYS iile contains the bnes DEVICE=.. M)OS.QS and 1$) The printed and online 14) Sometimes Presentation PROTKCTONLY=NO) . manuals donot document Manager will freeze when I From the PM desktop go to a pro@mn REXX in any detail. Where can group and select New'. Enter the DOS run an application, and I have program's title (e.g., "Lotus 1-2-5"), the path I obtain more information' to reboot. What's wrongT Often the problem can be traced to the IBM publishes two separate manualrc "IBM to the program (to an EXE, COM, or BAT DOS box. If at all posable, upgrade to true Operating System/2 Procedures Language file, e.g., CM .otus&otus.Exe"), and any parameters like command line OS/2 applications. OS/2 1.x provides far 2/REXX User's Guide, Part No. 01F0272, optional options and/or the DOS application's Document No. 801F-0272; and "IBM more protecdon in nauve mode. cratingSystem/2 Procedures Language workmg dlrcctoxy (c.g.p Cetu s ) o Select PM has some protection of its own. It can trap appBcations that do not respond to 2 REXX Reference," Part No. 01F0271, the Add button, and PM will create a DOS icon with that application's name in, the input, but you have to give it a chance. Press Document No. 801F427L An alternative is 'Thc: REXX Language: program group.These parameters may be display drive. DOS and Windows programs CTItLkテイ (to attempt to bring up the Tast running under OS/2 2.0 will work with their Manager), then walt up to a full minute A Practical Guide to Programming (2nd altered by highlighting the i con pnd selecting-ProperticL DoubL i c king on that own deice driver as well as with any OS/2- before rebooting (without moving the Ed.)" by Mike Cowlishaw, Prentice Hall, applicadon's icon will cause OS/2 to switch ISBN 0.1$-7806514. supported device. mouse or pressing any other keys); a dialog to the DOS compatibiTity box and start the In addition, there are at least two box may appear with further instrucuons. application. d ifferent v ersions o f R E X X o n l i n e 11) How about a driver for my references available from one or more of 15) Why should I use HPPSV printer? 25) What are CSDs, how do I the shareware/freeware sources listed If your printer is not compatible with What does itoffer me7 Does it above. tell which I have, and where

driver for my video adapter?

In many cases an upto4ate OS/2 driver is available. If not, a driver for an older version of OS/2 may work. If all else fails, standard VGA must sunice. Drivers are available directly f'rom the manufacturer of the video adapter or, in many cases, thx'ough the shareware/ frccwmc sources listed above. Orchid (bamd on Tseng Labs chips) and Txident (among others) have released highwesoludon dxivers for OS/2 1.$; ATI has not. Most 08/2 2.0 features will bc available using an OS/2 1.$

one of thc drivers supplied with OS/2,

check with the printer manufacturer Srst, then with the IBM NSC BBS. For example, a Hewlett-Packard LaserJct IlI dxivcr for IBM OS/2 1.5 is now available on the NSC BBS. If you own an IBM printer, check with the Lexmark BBS (tel. 6064524655).

Non-PM applications may supply their own prhxter drivers, and textwnly output is ahxays an optioxL

12) How do I access HPPS partitions on my hard drive without booting from the hard

drlve7 I' ve done somethinl

(like changing CQNFIISYSj that doesn't let me boot OSI2 With IBM's OS/2, insert the Installation Diskette in Ihive A and reboot. When the

logo appears on screen, press ESX. You will bc givenan OS/2 command line prompt

Make sure you back up CONFIG.SYS before mahng any changes sothat you can cadly revcxt to the old version should things

go wrong. Incidentally, you may use this method to

窶「

窶「

work wi& DOS?

HPFS of'fers long file names (greatly 19) Doesn't OSQ have applets exceeding the "8 dot 5" limit in FAT/DOS file systems) and speedier disk operation, like Windows? I miss Solitaire. particularly on large hard disks. HPFS is not All the Windows applets have been ported caseeensiuve, although it does prescxve case to OS/2. The package is called Windows

After obtaining the OS/2 command line prompt, remove the Installation Diskette and insert Dhtette 1. Type CHKDSK C: /F to repair damage to the boot partition.

1$) I can't install OSI2 from Drive B. What's

wrong

lBM QS/2 can only be installed from Drive A. If you have the wrong disk size, go back to your dealer and obtain the coxrect media. Otherwise you could go inside your machine

CSDs are Corrective Service Diskettes, or bug Sxes, periodically issued by IBM. The

OS/2 CSD level number may be obtaIned

using the command SVSLEVEL from the OS/2 comxnand line prompt. CSDs are cumulative, Le., only the most recent CSD is supported on removable media, although and from some of the shareware/freeware required to bring a systenx up from any some programs (e.g., BACKUP) preserve sites listed above. IBM 08/ 2 2.0 will ship previous CSD level. However, CSDs only apply withm a major versionnumber. For long fil names on such FAT disks. Also, with several example, a Ml upgrade, not a CSD, would native-mode DOS cannot access aHPFS bring OS/2 Version 1.2 up to Version~ 1.5. partition. However, the DOS compatibiTity 20) How do l redirect printer Note also that SE CSDs are not the same as box 'sees" ail Iles that conform to the '8 dot output to a fileT EK CSDs. 5 naming conventions, even if they are The Postscript pinter driver has a builtin CSDs may be ordered by anyone wip sn stored on HPFS volumes, option for prxnting to a file. Navigate IBM customer number (usually large sites) through the PM Pr i n t M a n ager irom IBM (teL &004576511). PS/2 IS) l'm a UNIX wizard. How do con6guration options to access this feature. directly users without customer numbers should ask For all other drivers,Srst hold (pause) I make OSI2 resemble UNIX? an authorized IBM dealer to order the QD. the Print Manager queue, then print from A greatnumber of GNU and other standard Many dealers do not know about this the application. The output file will be UNIX utilities have been ported to OS/2 program, so be persistent. CSDs may Qo be native mode and are available from the located below the SPOOL subdirectory. downloaded from the IBM NSC BBS or COPY this Sle e1sewhere then cancel the job shareware/freeware sources listed above. A CompuSexvc ("GO IBMOS2'). uupc package, UUPC/Extended, is available irom the Print Manager. (These mc:thods assume the IBM Print via anonymous ft p f r om For changes/suggestions/additions sun.soc:.darkson.edu, directory pub/uupc; Manager (spooler) is installed and active.) please mail sip1equads.uchicago.edu. netmail helpekcw.corn with questions. I nclude subject line "OS/2 FAQ. T h e In addition, the Hamilton C Shell is 21) Can I use COhN and COIN4 mention of a product does not constitute an available from Hamilton Labs, teL 508-558- in OSIS endorsement. 5715 or netmail 589052221ツゥmchnaiLcom. IBM OS/ 2 1.x ships with a driver that The Thompson Toolkit, a Bourne4ke shell, supports COM$ on Microchannel PS/2s EcQw's Nefsx At this xsnting, IBM Gxnsds is is published by Thompson Automation, teL only. However, the Fernwood BBS (and sslliag beta vsrsions of OS/2 2.0for,C$$2 206424-16$9). Thompson overs a version of perhaps other sites) caxries a replacement asckufing shipping.AH yes heus xodo Xoquahjj awk as welL MES (teL 519484 2251 or driver which supports COM 5 and/or ispxssxiss Xsbuy Xhsxsfssxcvxxsioa ehsa it come netmail patemkacom) publishes a number COM4 on ISA bus machines. This driver out. Thc cmspeay advisesthat this ~i sa s s of standard UNIX utiiides for OS/2. TCP/IP also supports speeds greater than 19,200 bits pxegrass is pnssarily intsackdXohslp soPwaxs support is available from IBM {and no per second. Ports must not share intemxpts dssdopcxsand thsx sackaew may bs bsxtsrog tu longer requires EE) or ITP Software (send on ISA bus machines, however. Fexnwood xssiXfor ths jinni rekass vcxsioa. Csatact IBhf netmail to infoeftp.corn). also carries files that describe patches to the Csaeds sx 149$465-1294. D

Libraries for OS/2 (WLO) Version 1.0. They should be ~ l c B orn Comp~ However, H PF S i s n o t c u r r e n tly

in Sle names.

ardon.

run CHKDSK onyour OS/2 boot p

do Iget them?

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Microsoft Works Multimedia Edition Product: Mhiosoft Works forWindows: Multlmedkh Edkkhn Publleher. Microsoft Corp., One Microsoft Way, Redmond, WA. $$0524$$SS USA P ffce: $ 1$$ Mfnfmum Syelem: 286-•$88- or 486-baeed PC capable of runnln8 Windows;CDROM drive wllh less than onemlllkhecondaeeee ffme; 2 MB cf RAM (4 MB recommended); 30 MB hard dick; Microeoft CD-ROM Bxtenelone version 2.2 or later; VGA display; audio boardwllh speekere orh~onee Reffulred eeftwere: MS-DOS $.1; Windows3.0 wllh Multimedia Rdenelone Vefeion 1.0

ultimedia has been a buzzword in the personal computer industry for almost five years, yet few mainstream PC applications have been produced us i n g t hi s inn o v a tive technology — that is, untfi now. There are ood reasons for this — the computer ardware that provided the power and functions necessary to adequately run multimedia applications ( combining speech, music, graphics, animation and stfil pictures) was expensive, and multimedia development standards not firmly Sxed. But now that PCs capable of producing digital sound, using CD4tOMs to read data and displaying highwesolufion color hnages are starting to become cheaper, Microsoft has launched one of the fret "ordinary" PC applications to take advantage of this fihct. It is a "multimedia edition of its recently released Microsoft Works for Windows

THE

there is now an Ideas button wlthitsj the Help system. This is designed for people who want to do something within Works, and animation. but don't know how to describe it. Microsoft The fnn starts the moment you install calls this an "I' ll know it when I see it" hnd the multimedia edition of W o rks for of Help. Windows. Rather than presenting a first~e All thiswill cost you less than $200 — but user with an intimidating blank screen, it the real costof the system still lies in ggtfing presents a two4ninute animated flhn t he hardware t o r u n i t . T h e l i q t o f with narration that explains all the requirements to run the multimedia edition useful things you can do in Works of Microsoft W o rks fo r W i n dohys is and that shows the basic skills somewhat longer than average. You' ll need lasaw " . I• needed to do them. MS-DOS version S.l or later, Microsoft's CDWorks for W i n dows then ROM extensions version 2.2 or later, a PC shahtss.assis iisr fsh ai% opens up in exactly the same way as with a 16 MHz 586SX processor ( Viaaaascls a it does if you' re using the standard subset of t h e s o und an d a n i m ation ..hhsalahha taa s4&aaastaahssfs ashassr Chile pll&as 'I$9ss Vaihl fsc Slhlllssa edition without multimedia. From sequences will run on the lesepowerful 10 ' Catches@a fhecasalhetss Ia saarIbsle&se then on, you only know that you're MHz 80286-based multimedia mac/ines 9aafihatsr lasbs al leeschalashhaahs rs worhng with the multimedia edition sold by some manufacturers) and Windows tish a ir ia maasan iaaliiheu res etaha afaalcaelsa9 Ila belRLslhca. a Ichall. if you access the Help menu or use S.O with Muldmedia Extensions version 1.0. any of the tutorials. But there's a lot In addition to all this, you' ll need '2 MB ala Ss assiaaaa more reason to make use of them in of system memory (4 MB is recommended), aaa r as fhaN ltsaassst this package than most otherL at least SO MB of hard disk space, 8 CDOf course, not all parts of the ROM with an access time of less tharh one Help s y stem h a v e a n i m a ted second, and a 150K per second data ~s fer sequences, music or voice-overs rate. Needless to say, a VGA display efapter attached to them — some things just is a requirement — as is an audio board with integrated application that takes advantage don't require it. But when you access the speakers or headphones. of multimedia technology to provide a vastly Help menu, it's very easy to see what hnd of improved Help and Thhtorial system. help you'S be gettmg in which parts of the 1he Verdict Whiile this may not sound like much of package. Any H el p i te m t hat ha s an I f you h ave t h e t e c hnology t o r u n a great step forward hh personal computing, animated sequence attached to it, for muldmedia application~ d w a n t to get it iL Using the multimedia edition of Works, example, is designated by a Slm-strip icon set of powerful general+usiness applicIhtions you no longer have to scramble around to beside the name of that Help item. that will be easy to learn and simple to find the manual every time you don' t Even within these animated sequences, become expert at — then the multimedia understand how something works — and the designers of Works for Windows have ediYion of Microsoft Works for Windows is then spend another ten minutesjust wishing built further controls. These are standard one of the best buys you could make. that there was somebody around to actually VCR-like controls — so that you can fast It is multimedia at its bc:st —using the "show" you how to solve your problem. forward, rewind, pause and playback any technology to make your job easier, without Using multimedia technology, you can sequences you want to see again. Microsoft overwhelming you with it and distrkcting confidently lock up your program manuals says this is all part of "showing people how to you from what you are really tryi ng to in a vault and should never have to look at use PCs in a non~ a t oning way." accomplish. As CD-ROM prices come down them again. For almost any function you can The H el p s ystc:m has also been and more PCs come with multirIhedia think of, the multimedia edition of Works reworked so that the Help sequences appear features, one day all software will be 'tten has an animated sequence, a tutorial section on screen at the same time as the document this way.'0 or a narrated "short Shn that will step you with which you need the help. In addition, through any problems you have with it. In

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PFUIII mich PFACF's Electronic Embroidery

between sewing with a primitive treadle, where youhave to have the coomhnation of a church arganist, and an electrically powered sewing machine. Computer technology began to marry with domestic sewing machiines as early as Reduce Pf u ff Creative 1476 CD computerized compu terized awing machineIhuthusa 1980. Computerized sewing machines are small dlgltlzer tablet for designing much like any computer; they have a sewing mmhlne (33188). Comes with 10.year ~ . sSchea However, with somanyhomes motherboard, RAM chips (internal memory), PC-Designer Sofa»am (3388). Comes sporting PCs these days, Pfaff has with 3M 8 5ISdtskeffes, a manual, and a pmvkted an apthnal sofhem hterfoce, and are programmable. Computerized PC-Designer Software. PC-Designer sewing machines should be treated carefumy csbh wkh Ihe RaNinterface chipfor the PC- ~ ~ Incc onnecNon. gives thohomosewer the opportunityto like any other computer, for instance, they Putklshsrl draff their own embroidery designs should be plugged into a good surge Nanufucturm-. PfaN Canada Carp., 4830 Dufferln St., electmnlcally, to be stitched out on tho suppressor, and should not be exposed to sowingmuchho. Unit 22a, Downsvlew, Ontario,'M3H niagnetL 584, Teh (418)681-1804. Local oNce: Pfaff SewingCentre of Vancouver LkL, Technology vs. lheadle Computerized sewing machines have few 2404 Granvgle St. • Vancouver, B.C. My mother began to teach my sister and me m oving parts, thus incur less wear~d~ a r . V6H3G6. Tek 734-7007 Fax: 734how to sew in a straight hne by giYing us each Routine stitching tasks like buttonholes are 4880 Sywhm a treadle sewing machine. I t's not that pre-programmed, making completionof Bsrfukurnenle: IBM XT or AT compatible computer, treadles were in vogue when I was a young garments much quicker than conventional runningPC-DOS or MS-DOS vershn girl, no; we owned an antique store and had a machines. Maintenance on my own 3.0 or higher, EGA, VGA ar Hemules computerized sewing machine (a five yeaneld raphhs card, floppy disk ddvo, hant basement full of them that were still in k drive (2 MB free memory), serial working condition. The treadle machines Brother Compal Opus), is merely a drop of are run by human power, literally puting the oil in the bobbin case every few months. Key Feofu~: tt isn't often that I get a chance to The main appeal of computer sewing combine my passions In one arthlo: pedal to the metal and have only one stitch computers, sewing machines and Nne option; the straight stitch. I patch in thh bit machines aze theh electromc embroidery and nsedlewek, but Pttsffhss comeup wllh of nostalgia to point out that the difference monograms, with fun new patterns «nd fonts an InnavuNon that combinesaI of these between sewing with a conventional electric added by the manufacturers every year. As a elements forthe homesewer. The PfeN sewing machine and a computerized sewing needlework artist, I can't say that machine Credfve 1475 CD can bepumhosodas a s t and-alone top-of-the-line machine is as dramatic as the difference e mbroidery c ompares i n b e a ut y t o

8

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pahtstaMng hand embroidery, but it sure is a lot Sister to have the sewing machine whip up a harder of pretty, petfect teddy bears on a child's bodice, than to have aunty put in hours and houri of hand stitching. Pfaff has progressed home sewing tedmology one step further with their Pfaff Creative 14'75 Creative CD computerized

sewing machine, by providing a link from the sewing machine to-the PC with their PC-

Designer Software and a special serial cable. The advantages are being able to use the PC

memozy to stare, edit and combine orighal stitch sketches, instead of the limited memory on the sewing machine, and having a larger designing area (the monitor) and mousedriven menus.

Installing I»C' Designer The software installation is outbned very well in the user manual, so even a novice would be able to get the program on their hard drive and start it up. (Note: you have to run

your mouse software, e.g., MOUSE.COM, before each session.) One problem that I didn't anticipate, however, was that I would have to share the serial port that had my mouse plugged into it, with the cable that hooks up thePfaff Creative to my 886.

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46 THE COMPUTERPAPER MARCH '92 Gmtin88cdP 8nnPage44 has a NetWare Lite Add~ K i t t hat costs under $800 for each additional user. Esfperspp pepstatiops—We could add a node at a thne to see if the system could handle up to the maximum of 25 with no decrease in performance. You can't lose with this product;ifyou have under 25 machines to network and find that it doesn't meet your needs, you can upgrade to the server4ased NetWare, and still have your peerco-peer network running on top of the system. Feasfdres —NetWare Lite would be able to connect the PCs to share printers and files, and there's e-mail included — limited to about SO charactersbut good enough to start with. Also, it would be a step towards regular backing up of files, as there had

been no back i n g-u p pr o c e dures novices, as we could see what worked best implemented in this office at all Bachng up for us in the present and in the future.

files was up to each user, and most users were not familiar with the concept of savmg files to diskette or tape. There are also some security features, like password protection and audit trail in NetWare Lite that would give this office a bit of security where there was none before. Si888pficisy — NetWare Lite comes with one slim manual compared to the pounds and pounds of documentation other networks c ome with. I t w a s my hope that t h e installation wouldn't need a f ull-time network manager to keep things running. Fkxibility —The flexibility to have each computer designated as a server, a client, or as a server/dient was appealing to network

Installation of Ne5Nare Lite If you have some network savry and want to try installing NetWare Lite yourself, go for it. I did the next best thing, or perhaps, the best thing: I found a network consultant who had installed the system in his own oKce. Multiuser Computer Solutions, Inc., of Vancouver, did an excellent job of installing the NetWare Lite. software and E thernet c ards, even i n ' th e o l d e r , questionably configured 586SX computers. Unlike its we114nown parent, NetWare Lite is still new to most consultants, so ask them specifically if they have installed the software before.

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NetWare L i t e c an cer t a i n ly applications — i.e., h av e a Win dpws application running on one computer and access the application f ro m a n other computer without having the soft ware

instaPlled on that computer. However, I

don't feel this is the best use of the sofiware, e specially when it comes to memory-~ g Windows applications. I feel the use of NetWare Lite is to share data files, e.gea word processing or spreadsheet files, not the programs themselves. With the swapping of p r o grams, the s p eed o f NetWare Lite is compromised, and that' s where usershave run into trouble.

op~urn

liaining Limited

One problem that I didn't think thr ough was the fi8ct that because it is so new thereis no NetWare Lite training available for t Isers. Unless you can persuade the consultant who installed your NetWare Lite network tb do i t, you may have to train yourself. T h e NetWare Lite manual is not going to be of much use to you, as it is has taken a r88ther bizarre a p proach, l i k ening n e t work functions to a railroad, complete Pith drawings of trains, train tracks, conductors, and switches. The manual that, I tho'ught would be all I needed to understantI the system fell short of giving instructiomls on how to use th e s oftware with o'ther applicationL However, I'm sure it won't be long before computer instruction schools will catch up with .this new package,' and there will then be some formal trahting options for new users.

Lite Lived Up to Promises NetWare ldte lived up te ell lu featurelt aud functions, plus it saved the company puch in the initial start-up of a network system. Sharing files over the network was asIluick as saving them to your hard drive. The laser printers had slowed down a bit, becausethey were queuing print jobs, but that is n rmal and expected. My expectation that such a network would not need a network manager, however, was optimistic. I think that ~der perfect hardware conditions, (e.g., identical and sound PCs with a computer enthusiast onboard to t r oubleshoot), a n e twork manager would not be needed. But 6 this instance, with each computer bought in diiferent years irom severaPlstores, ancl then configured with DOS versions S.l ~ o u gh 5.0, and numerous other anomalies, it would take a full-time network manager to get things cleaned'up, tested, ruyning smoothly, and regularly backed up. ' Novell's intent is that NetWare Lite be a baby step towards a full NetWare syste+ but I feel that for small networks, NetWare Lite's e xcellent p e r f o rmance i s a s m u c h networking power as would ever be needed. 0

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THE COMPUTER PAPER MARCH '92 47 •

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Compaq Seskpro 486/SSII ws. Everex Vempo $86 C

O

ver the past couple of years, Compaq seems to have been suffering what

might be called "IBM syndrome"-

wherem it has built a name for itself as an addeddvalue favorite of corporate customers and then suddenly ibund itself competing in a pric~ s Yiive commodity market. In an effort to win back market share, Compaq has slashed its prices (or rather dropped the wholeidea of recommended retaIIPprices altogether) and introduced a whole new range of extensible PCL Compaq calls this design mtelhgent modularfty" and it goes beyond what most manufacturers mean when they say their PCs can be

upgraded.

Everex Tempo C 386 Compaq is not the only manufacturer of d esktop PC s w h o i s m a k i n g t h e m upgradable these days. Fellow American manufacturer Everex also makes systems which are upgradable f'rom a moderately powerful 25 MHz S86DX spedfication to a btisteringly fast SS MHz 486DX. All these systems are based on a smallfootpxint desktop computer chassis which is only S.9 inches high, 15.2 inches wide and 15.5 inches deep, powered by a hefty 200 watt power supply and weighing only 22 pounds. The version we looked at was the entry-level 25 MHz S86 model (there are 286 and 586SX systems which use the same chassis, but a different motherboard). It comes standard with 1 MB of memoty, 128K of extexnal RAM cache, connections for an IDE hard disk and up to two standard floppy disks, VGA display adapter, two serial and one parallel ports and three 16-bit expansion slots. Memory expansion is rovided using standard SIMMs (single in' c memory modules) — with up to S2 MB o f RAM a bl e t o b e i n stalled on t h e machine's motherboard. The most interesting aspect of this otherwise respectable — if a little boringpint~ e PC is the upgradabiTity. Using the Everex Tempo upgrade modules, you can change a 25 MHz S86 system into a 25 MHz 486, while anyone starting with a SS MHz S86 can use this upgrade to easily change their machine into a SS MHz 486. F inally, l i k e m o s t m i d -range P C manufacturers, Everex is induding MS-DOS 5.0, W i n dows S.O an d a M i c r o softcompatible mouse with the packagemaking it instantly "Wmdowsready" to run the latest and greatest PC applications. If youneed a lovPprofile,upgradable PC at a reasonable cost, you could do far worse than the Everex Tempo C series of PCs. They are stylish, flexible and appear to offer at least some small measure of "future-

By either swapping th e c omplete motherboard — or at least the processor and memory components — Compaq will let you upgrade its l atest range o f d e sktop machines (the Deskpro M series) from 25 MHz S86 systems to full+lown SS MHz 486s. To ensure t h e g r e a test p ossible flexibiTity in terms of expansion, aU of these machines use the EISA 52Wt expansion bus that Compaq helped to develop. And Compaq has equipped all of them with 240 watt power supplies and made most of the n on-performance-related p a rt s f u l l y interchangeable between one model and the next. The "top of the line" variation on the Deskpro theme is the Compaq Deskpro 486/SSM — which comes with a 486 processor running at SS MHz, 4 MB of memory, at least a 120 MB hard disk (although you can add far more capacity), VGA display adapter, paralleI and serial ports and four EISA expansion slots. Overall, the Compaq Deskpro 486/SSM is a well-built, cleverly designed, highperformance PC. Its biggest problem, however, is still going to be price. At a time when SS MHz 486 systems with hard disks and displays can be had for around $5000 f rom o n e of the fac e l ess c l o n e manufacturers, it will be diKcult for many proofmg." 0 corporate users to justify paying more than twice that amount for the Compaq name and some intriguing design work,

PFFAF cont. Peas Page +5 would be an excellent choice for your homesewing work station. You ctm get some nice effectshke mirror image and you can plan carefully to get m u tti~ olor p atterns, although you will stilt have to rethread your machine for each new color of thread. If you don't have a PC and don't plan to invest in o ne , t h e n c o mpare Pfaff's computerized sewing machines to other brands to see which best meets your needs. While Pfaff is a very trusted German manufacturer — in fact, my first electric machine was a Pfaff~ t h er computerhed machines have better ways to select stitch numbers and more impressive embroidery, hke the JapanesebuiltJanome Memory Craft 8000. The Memory Craft can sew designs up

— Ceo f yt/4MMrrt'gbr

m achines like t h ose by B a rudan o r Meistergram that have computers onboard. Computerhed monogram machines start at

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386SX - 20MHZ ... . . $1058 $44mo 386DX - 25MHZ ... . . $1155 $49 mo 386DX-33 MHZ64K...$1275 $54mo 486DX-33 MHZ64K...$16N $71 mo 4NDX-50 MHZ256K ..$2425 $102 mo

Raven PR9102 (NEW) .. . . . . . . $ 194 Raven PR2416 .... .. . . . . . . $285 Fuiitsu DL1100Cohr . .. . . . . . . $366 Fuiitsu DL1200Cohr . • • • • • • • e $478 O kldata400L ... . . .. . . . . . . $725 HPIIPPlus .. . . . . .. . . . . . . $9N HP IIIP .. . . . . . $1350

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48 THE COMPUTER PAPER MARCH '92

M iceuso Prado' Mc r oeoft Mall $.0for PC Networks Pubffeha: hgooeoft Corp., OneMicrosoftWay, Redmond, WA. 0005R4SQSS USA Herrfweru rerfufremente (vorksfrNlon eolkwue): Any ~o mpafhlo capable of runnfng Windows 3.0 Warranty: Mcney4sck guemntee If seal notbroken lectronic mail has always been a t roublesome application t o implement on IBMwompadble PCs. It was rarely consistent, often difficult to use and was easy to crash.

Mail

that still operated mini and mainframe terminals. All of which brings us to 1992. Anyone serious about electronic mail these days There were many good reasons for this, needs to offer suppoxt for all major network not the least of which were the multitude of operating systems standards (notably all PC network operadng system offerings in versions of Novell NetWare and Microsoft circuladon. Most of these were incompatible LAN Manner) ~ well as provide "gatevrays with one another — making it impossible to into m i n xcomputer a n d m a i n f r ame establish workable enterprise-wxde e-mail electronic mail systems. systems. It was with these needs in mind that And even when the network market Microsoft went about designing its own started to shake out — with Novell left latest electronic mail system — Microsoft Mail holding by far the biggest chunk of it — users 5.0 for PC networks. Mail 5.0 is easier to use found that they not only wanted to be able and far more compatible than any previous to communicate with other people in their versions of Microsoft Mail — particularly company that used PCs, but also with those where hflcrosoft Windows 5.0 is concerned.

It is a logical companion to the exis)ing Apple Macintosh and OS/2 versions of Microsoft Mail offered by the company.

Tough Competition Mail 5.0 faces its toughest competition Rom Lotus Developments' cc:Mail, a product that company acquired in late 1990 as a part of a big Lotus push i nt o t h e wo r k group applications market. Microsoft Mail 5.0, however, is making a strong attemIIt to o utpace the L o tu s p r oduct an d p u t Microsoft on top of at least one part of the PC network sector. Microsoft Mail 5.0 for PC NetwIrrks comes in two parts: the server and the workstation software. The server softwaIrewbich sells at an SRP of $485 — control) the movement of all electronic mail around the network, provides diagnostic utilities, ap as a central storage point for all messaging data and is the connecdon point for t any "gateways" which may be established into mini and mam&:une networks. It is at the "sexver end of the pad>age that Microsoft has made its most signHjcant improvements to Microsoft Mail. To start with, Microsoft Mail 5.0 provides what it calh "global directory synchronization."' This is designed to link d i rectories on all Microsoft Mail servers within a network in such a way that when users are addrtd or deleted from the electronic mail direptoxy

aut omatically

on one server, that change can

reflect throughout the email system. This directory syncbronizatioxx feanIre is even powerful enough to allow you to make sure that email addresses in the electpuaic " ersonal address books" of users, and

irectories held on l inked ove/seas Microsoft Mail servers aho get updated

immediately. An adjunct to this'synchronizati0n of directories is the gexxeradon of an electromc .

:; ..";global address book designed. tooffer

„' users SLst. and easy access to the namg and

' e-mail ad'dresses of everyone on~ the I

I

«I

.". network. It is heM as a single "flat flle "list of 500,000 user names or more (it isIonly limited by how much hard disk spacrr. you have) and thus permits easy keyword searches for user nameL The other major change to the operation of the server is in how it treats "gateways" to mini and mainframe mail systems. Under Microsoft Mail 2.1, accessing different mini and mainframe gatrIways meant having a dedicated PC running that gateway and a copy of the server softwIrre which ties up several PCs solely runningserver and gateway applications.

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Mali 5.0 corrects this problem through the use of a "task scheduler" that allows you to run gateways to several different mail systems hem a single PC-and uses thlc task scheduler to make sure that the system doesn't txy to access two different gateways at once. Although this would not work in a situation where access to a number of different gateways was required all the, dme, it does offer network administrators @eater flexihility in setting up their emafl systems. But the changes to the server software are only half the story. For most users,. the most important d i f f erence b e tween Microsoft Mail 5.0 and all previous DOS v ersions of t h e p r o d uct l i e s 16 t h e "workstation" software — which novI runs under Windows SA ~ ng it m uch 'easier to use. For example, Mail 5.0 indudes the same kind of Toolbar controls that are now a regular feature of other Microsoft Witxdows applications (such as Excel and Word for Windows 2.0). You can also view several messages on<creen at once using.reVizable Windows, and "drag and drop" messages and flles frpm one place to another. If you work in an office where large volumes of messages are arriving od your Confinurrd onPage50


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50 THE COMPUTERPAPER MARCH '92 Copgtigggg ofl PossPage4S Hnally, Microsoft has just made atl~und machine, you may also be impressed with use of Windows-based resources to make the new Message Finder facility in Mafi 5.0, Mail 5.0 much easier to use. If, for example, which lets you filter messages by subject, you "attach" data files to your messages, Mail sender or even content (using prgbddefined 5.0 can show those attachments as on~een keywords). You can have several filters in icons that can be moved around the message operation at once, so that Mail 5.0 might text highlight all messages sent after Jan. I, When the recipient doubleMcks on the concerning Project A, from Jan, Mike and icon, the attachment automatically opens Nigel and discussing deadlineL and the application necessary to view the I n addition, O L E s u pport i s n o w data is launched. Mail 5.0 even makes the provided in Microsoft Mail so that you can eparation of simple text-based messages a place Excel charts or Microsoft Project plans ot more simple by induding a spem~hecker directly into an e-mail and the in it; you don't have to prepare messages in recipient can edit that infoanation directly your wordyrocessor first. &em within Microsofi Mail and send it on to someone else or back to you.

m essage

r rn..p C

Overall, Mail 5.0 is a fiexible and powerful alternative to most other email offemigL Its biggest competitor is Lotus' cc:Mail, but Microsoft looks to have a product that oifers better gateway support to existing mini and mainframe e-mgul systems while providing tighter integration with Microsoft Windows. Use of the Toolbar and support for OLK means that Mail 5.0 now looks and operates like m o s t o t h e r p o p u la r W i n d o ws applications. The provisions for data file attachments and the spell~hecker also ensure that the vast majority of messages can be prepared Rom within Mail 5.0 without reference to any other application. D — Cffo f M%eeraeight

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The Verdict

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Fax Nlodems rfy Goof 8%cdueight

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n recent years, PCs and fax machi nes have started to work together to becqme "fax/modems," which operate either inside PCs using an expansion card slo( or hook up externally on the serial port. One of the most welcome developments in 'the evolution of PC fax software applications over the past year or two has been their abiTity to handle graphics. Company logos, drawings, professidnal illustrations and even photos can now be hicorporated in faxes sent from the PC screen. The real question is: how do you~ get these images onto the PC in the first plack? Drawings and u l ustrations can be generated using standard packages designed for this purpose such as Corel DiIaw, Microsoft Windows Paintbrush or Adobe Illustrator. All you have to do is make lure that you save your work in .PCX (the file format pioneered by PC Paintbrush) format and the vast majority of PC fax packages will be able to handle it. Probably the more interesting problem,

however, is in taking images or even whole

st

documents directly Rom paper to yoiu' PC fax modem. After all, if you are to consider the figx modem as a full-'blown for your fax machine it has got to be ab)e to allow you to send anything from desktoppubttshed work right through to hand~wn dlagramL The best way of achieving this is to attach an image scanner to your PC. This would allow you to scan in any image or bit of text you like, save it as a .PCX file and it in any fax you wanted to send using your PC fax modem. But not all scanners are created equal The cheapest and most cheerful of thelm is that basic hand scanner. This is okay if you don't mind photos looking a little grainy, diagrams appearing a little rough around the edges, or being unable to scan a full A4 page at once. It is the ideal sort of pro'duct for inserting a quick "rough-and-ready" hoto or diagram in your fax. Prices on such d scanners run between $100 and $200. If you need better quality, a prtiper garbed scanner is probably your best bet. These will allow you to scan full A4 paIes at once. uger much impromd image rcsolption over a hand scanner, and also much more

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Sce Pagetiti for gfgfeeosfax technology.~d.

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THE COMPUTER PAPER MARCH '92 51 Two modems can establish a connection o nly when they share a com m o n modulation protocol. To connect at high speed, two modems have to support the have modems that support V.M and their same high-speed modulation protocol. own proprietary protocols. Therefore, a modem with a proprietary modulation protocol can only establish a V.S2bis high-speed connection with a n o ther V.S2bis, established in early 1991, is the modem f'rom the same manufacturer. A CATT standard for 14400 bps modems. A U.S. Robotics HST m o dem can o n ly V.S2bis modem also can fall back to 12000, establish a high~peed connection (at 9600 9600, '1200 and 4800 b ps. V.S2bis is or 14400 bps) with another HST or a USR downwardly compatible with V.S2. Dual Standard modem. A Courier HST Unlike 2400 bps modems where a single modem cannot establish a high-speed modulation protocol (V.22bis) is supported connection with a Courier V.S2bis modem. by all modem makers, there are several They can only connect at 2400 bpa. (All proprietary modulation protocols used by high~peed modems in the market support modems from diiferent manufacturers. Gmtinuat o» Page 52

What You ileed Vo Know About Modems to cost more than modems using proprietary modulation protocols (Hayes introduced uying and using a modem used to be the Smartmodem 9600, a V.S2 modem, in relatively easy. Not so long ago, almost 1988 with a $1999 price tag). But it is no all modems were 1200 or 2400 bps longer true. At present, street prices for units 'and they were all compatible with the most V.S2 modem are below US$500. Every Hayes Smartmodems (although some were modem manufacturer is making V.S2 modems now. Packet-switching networks more Hayemompatible than others). How like Sprintnet (Telenet) and CompuServe time has changed. Today, modems not only run faster, they are also starting to support V.S2 modems. are also loaded with features like error Companies that m ak e m o dems with control and data compression. Suddenly, proprietary modulation protocols are you are confronted with all the buzzwords: mahng modems with "dual standard." U.S. Robotics, T«lebit, Hayes and CompuCom all V.S2, V.S2bis, V.42, V.42bis, MNP4, LAP-M, etc. What do they mean? And what do they mean to yourr To make the most of a h igh-speed modem, you need to understand three d ifferent kinds of p r o tocols and t h e relationships among them. They are the modulation p r o tocols, error c o n trol protocols and data compression protocols.

Introduction

Nlodulation Protocols M odem st a n d s f or M O dul a t o r / DEModulator. A modem converts digital signals generated by the computer into analog signals which can be transmitted over a telephone hne and transforms incoming analog signals into their digital equivalentL The specific techniques used to encode the digital bits into anafog signals are called m odulation p r o t ocols. T h e v a r i o u s modulation protocols de6ne the exact methods of encoding and the data transfer speed. Infact,you cannot have a modem without modulation protocols. A modem typically s u pports m o r e t h a n one modulation protocol. The raw speed (the speed without data compression) of a modem is determined by the modulation protocols. High-speed m odems ar e m o d em s t h a t f e a t u r e modulation protocols at 9600 bps or higher. A 2400 bps modem with data compression that can theoretically yield a 9600 bps throughput is not a high~peed modem. "CCITT" is a French acronym for the International Telegraph and Telephone Consultative Committee. CCIIT, a United Nations agency, i s a n i n t e r n ational telecommunications standards committee that makes recommendations on a broad r ange o f s u b j ects c o ncerning d a t a . communications.

2400 bps INodems A 2400 bps Hayes-compatible modem typically supports the following modulation protocols: Bell 103 (300 bpaU.S. Ssndsrd) Bell 212A (1200 bpeU.S. Ssndsrd) CCllT V.22 (1200 bpernandardusedoutside the U.S.) CCITT V.22bia (2400 bpaIntemsdonrdSsndard)

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Some 2400 bpa modems also support the following protocols: CCIlT V.21 {300 bpe raendsrdusedoubrlde the U.S.) CCITT V.23(1200/75 end 75/1200 bpa, used inEurope) In the past, most 2400 bps modems did not support any error correction or datacompression protocols. Recently, however, many m o d e m m an u facturers have introduced 2400 bps modems with extra features like data compression, error correction and fax capability.

High-speed Modems There ar e t w o s t andard m o dulation protocolsfor high~eed modems: V.S2 and V.Mbis. Both are standards established by the CGA . VB2 This is the standard for 9600 (and 4800) bps modems. CCITT V.S2 was adopted by the CCITT in 1984. But the market has not taken off until recently. V.S2 modems used

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52 THE COMPUTERPAPER MARCH '92 Coeasstsed Psws Png» 51

ISDN In a couple of years we may not need modems at all. Integrated Services Digital Network (ISDN) has been coming for years. not have to be Som the samemanufacturer. When will ISDN really become available for Taro V.S2bis modems can talk to each other the rest of usP It depends on your local at 14400 bps. A V.S2 modem can talk to a telephone company. It is estimated that by the end of 1994 about half the telephone V.S2bis modem at 9600 bps. connections in the U.S. will have access to it. lhin9s to come With ISDN, you won't need a modem since VSaat no modulation or demodulation will be CCITT i s working o n a n e w m o d em necessary. You will need an ISDN adapter standard, dubbed VSast. If all goes well, the instead. next modem standard can materialize An ISDN l in e carries three digital before 1995. A V&st modem is expected to channels: two "B" channels that carry various reach a raw speed of 19/0044,000 bps over k inds of data at 64,000 bps and a ' D ' standard dial~ telephone linea channel at 16,000 bps that can aury control the CC1Tl' V22bis modulation protocol). On the other hand, two V.S2 modems can talk to each other at 9600 bps. They do

V.42 and MNP4 There are two standards for error~otItrol protocols: MNP 4 and V.42. The Microqom Networking Protocol, MNP, was develoPped by Microcom. MN P 2 t o 4 a r e e r r orcorrection protocols. MNP-5 is a data compression protocol. V.42 was established by CCITT. V.42 available, lowest digital communications actually incorporates two error-con )rol for voice and data communication. Until schemes. V.42 uses LAP-M (Link Access signals or serve as a third data channel. A single I S D N c h a n ne l c a n tr a n sfer uncompressed data bisectionally at 64,000 bps. ComMne that with a data compression scheme and you will be able to transfer data at hundreds of k i l obits per second. Eventually, ISDN w ill p r ovide widely

ISDN is Srmly in place, high~ed modems Procedure forModems) as the pr ary will be with us for a while.

scheme and indudes MNP4 as the alte ate scheme. Therefore, a V.42 modem ' b e Err' control Protocols able to establish an e r r or-controlled Besides highwpeed modulation protocols, connection with a modem that only supports all current models of high~peed modems MNP 4. A modem that uses a propriqtary also support errorwontrol an d d a t a- modulation protocol may also use a noncampression protocols. standard error~ontrol protocol. For ex a m p le , H ay e s ' V -s e r i es Smartmodem 9600 supports an ers'orc ontrol pr o t o co l cal l e d LAt ' - & . .i CompuCom's SpeedModem Champ 'also uses a nonstandard errorwontrol protocol. 4j V.42 & M NP A ca n p r ovide error-iree

Don't G4t ' ",, Off . b' Nlr., N.

connectionL

Modems without errorwontrol proto~cols, such as most 2400 bps Haye~ompatible modems, cannot provide .error-f'ree data communications. The noise and o )her phone line anomalies are beyond the capabilities of any standard modest to

deliver errors data V.42 (and MNP 24) copes with the phone line impainnens by

/ Sltering out the line noise and automaucally retransmitting corrupted data

If you have used a standard Hayescompatiblemodem, you probably some g a r ble d ch a r acters (like "@Sd mw [ce") show up on your sheen from time to time. When two mo dems

noticed

establish an errorwon trolled connect.on,

they are said to have a reliable link an) are

capable of Sltering out those garbled characters caused by the line noise.N tice that the line noise is still there, it just fdoes not show up on your screen or the screen on the remote system. The Sltering process used by V.42 (and MNP 24) is simile to the error corregtion scheme used by Sle4ransfer protocols (such

as Xmodem). The two modems use a sophisticated algorithm to make sure that the data received match the data sept. If there is a discrepancy, the data is raeen4

What is the difference between eIvorcontrol protocols (such as V.42) and, Sletransfer protocols (such as Xmodem)f For

I

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d uring your online session and Sl~ s f e r protocoh are"on" only some of the time, namely when you are sending or receiving Sles. Even though an etror~ntrol prejtocol i s 'on" all the thne, we still need Sl~ sfe r protocols when two modems estabgsh a reliable Hnk A modem works with bit streams, ~ g and tones. It does not understand what' a file is. When you download or upload 4 Sle, your communications software needs to take care of the details related to the Slc: the filename, file size, etc. This is handled i the Sleeansfer protocol which does morety than error checMng. Some file-transfer protocols, L o st notably Ymodem-g and Imodem, were developed to handle Sle transfer without

perfaamng anyerror checkmg. The idea of

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one thing, Sle-transfer protocols provide error detection and correction only dtuing file transferi.'Sfile~ s f er protocolsdo not provide any error control when yot It are reading emaQ messages or chatting with other people online. In other wordls, an errorwontrol protocol is "on" all the time

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u sing a protocol like Ymodemg i s t o

eliminate the redundancy, thus improving the transfer speed. Ymodemg and Impdem

should only be used with modems that provide builtks errorwontrol protocolsI These file-transfer protocols do not

provide anyerror detection or recpvery capaMity. If a problem occurs during the Sle transfer, the transfer session will be aborted. Protocols like Ymodem~g or


THE COMPUTER PAPER MARCH '92 53 Imodem depend on themodems to provide assurance for the integrity of data being

transferral However, you should know that a reliable link between two modems does not absolute guarantee data integrity dudng file transfer. When you call a remote computer, there are really three links involved in the process. Besides the link between the two modems, there is sdll one link between your computer and your modem and another link between the remote modem and the remote computer. When two modems make a reHableconnection using V.42 or MNP 4. only the data integrity between the two modems is ensured. It is still possible for errors to occur at either end between the

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seal port and the modem (in the cable) or in the computer itself. (Fortunately, such errors are rare.) For exlxa protection, you may still want to use a filecransfer protocol such as Zmodem, which also performs error checking even if you have a reliable lb' with the remote system.

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The other benefit of V.42 (or MNP 4) is that it can improve throughput. Before sending the data to a remote system, a modem with V.42 (or MNP 4) assembles the data into packets and during that process it is able to reduce the size of the data by stxipping out the start and stop bitL A character typically takes up 1 start bit, 8 data bits and 1 stop bit for a total of 10 bits. When two modems estaMsh a reliable link using V.42 or MNP 4, the sending modem strips the start and stop bits (which subtracts 20% of the data) and sends the data to the other end. Th e r eceiving modem then reinserts the start and stop bits a nd passes the d ata t o t h e r e m o t e computer. Therefore, even without compressing the data you can expect to see as much as 1160 characters per second on a 9600 bps c onnection. ( A l t h ough t h e m o d e m subtracts 20% of the data, the speed i ncrease is less than 20% due to t h e overhead incurred by the errorwontrol protocol.) Are MNP4 and V.42 uicfuP Absolutely. Anyone who has ever used a standard modem can appredate the benefit of an error-free connection. And the increase in data throughput, though modest, is nothing to sneeze at

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Data-compression Protocols Besides errorwontrol protocols, all cuxrent high-speed modems also support datacompression protocols. That means the sending modem will compress the data onthe-fly and the receiving modem will decompress the data to its original foxm. MNP4 and V.4Rbh T here ar e t w o s t a ndards fo r d a t a compression protocols: MNP4 and CCHT V.42bis. Some modems also use propxietary data-compression protocols. A modem cannot support data compression without udlizing an errorwontrol protocol, although it is possible to have a modem that only supports an errorwontrol protocol but not any datawompression protocoL A MNPW modem requires MNP 4 errorwontrol protocol and a V.42bis modem requires V.42 errorwontrol protocol. Also note that although V.42 includes MNP4, V.42bis does not indude MNP4. However, virtually all high+peed modems t hat s u ppor t C C I T T V .4 2 b i s a l s o inco orate MNP4. e maximum compression ratio that a MNP4 modem can achieve is 2:1. That is to say, a 9600 bps MNP4 modem can transfer data up to 19200 bps. The maximum compression ratio for a V.42bis modem is 4:1. That is why all those V.S2 modem manufacturers claim that their modems provide throughput up to 88400 bps.

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e oWorks E n semble

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Documentation

is a

graphical user interfitce (GUII

?:::

consisting of a collection of applications and a DOS shelL While i t s e r ves a s i m ilar function to Windows, you do not have to throw major computing horsepower at it. It is is fast — and far outperforms Windows. GeoWorks' speed allows it to nm on even an X T . T h o ug h i t s speed and efiicicncy makes it a peifect graphical user interface for those large number of usc:rs who have XTs, ATs, and $86SXs, its power

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ACCESSORIES PRINTERS:

Appliances workspace holds a day planner, calculator, address book, note pad, 'banner m aker, an d a s o l i t aire g a me . T h e Professional workspace holds the GeoWorks a pplications: G eo C o m , G eoD e x , G eoPlanner, Ge o D r aw , Ge o W r i t e, G eoManager, Pr e f e r ence s se t u p , Scrapbook, calculator, notepad, solitaire, holds user-installed DOS applications.

There is also an Extras folder containing soine miscellaneous programs that do not do much. Improvements overthe previous version include MS-DOS 5.0 and Novell compatibihty, Postscript printer support, and more appliances and games.

Installation

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Installing GeoWorks is fitirly simple and weil documented — you just run th e setup program and answer the questions. If you have problems installing GeoWorks, it

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a well-written troubleshooting manual. G eoHelp is an i n stallation help an d troubleshooting program that is of some u se, though n o t a s u s e fu l a s t h e troubleshoodng manual.

Berkeley Softworks' technical support people are of mixed quality, ranging from poor to excellent. An unusual feature of

W E GU)LRAI%TEE COMPETI'I I i E GeoWorks is that it comes with a 6IMay guarantee— I hope other :: . PR ICING? CALL NOW FOR YOUR FR E E:,::: : , : :: ' , : money-back s oftware publishers follow suit. T h e installation program gives the user the three QUOTATION ON AIRY PRODUCT! installation options requiring 2.'yMB, ASK FOR JOHN OR GERRY

GeoWorks' documentation is welt-writ)e and ahncd at the beginner. The manatals consist of a user guide, a version 1.2 a ddendum, a q u i c k s t ar t g u i de , a Troubleshooting manual, and a custoiner support handbook, The cmFine help is poor in that it is only available in a pew

places, with none available for the applications.

major

Look ancl Feel

Geoworks' graphical user interi'ace is based on the Motif standard and is both v' ery functional and attractive. uke most GUJa it makes extensive use ef windows, icons,Pulldown menus, and dialog boxes. /he windows are far easier to shc than those in MS Windowa It aho posseaccs the trash '~ of Mac an d A m iga f ame. G e oWqrks should also appeal to owners of 886DXs and combines applications management and flle 486s. management in the same workspace, a ficr GeoWorks is divided into three work more sensible organhation than that of MS spaces: Appliances, Professional, and DOS Windows with its seImrate program manager Programs. Any of these workspaces can bc and file manager. sct as the def'ault opening workspace. The

and Tetris. The DOS Program workspace

BASE SYSTEMS:

respectively. A note of warning: neiger myself nor a colleague were able to get Geoworks to run under DR DOS 6.

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GeoManager perforins the appFications h file management functions in GcoWokks. GeoManager is accessed by entering the Professional workspace. Icons represenbng the various GeoWorks applications are displayed inside the window, and variou control and disk icons are displayed on the window's border. CD ROM users be happy to know that GeoWerks rcc sa

CD ROM drive as a disk drive and amowrtthe

user to access it as such. Moving around your subdirectories is

qmteeasy. At the tep of the window there is a n icon that tales the user up one ~ l i n the subdirectory tree. Subdirectories are displayed as folders, which can be entcIred by doubleMcking on the folder.Double c licking on th e world i con, which is displayed on the window border, takes the user back to the &ofessional workspace's opcilhlg screen.

File management and p

rogram

execution is also quite easy. GeoManpger p erforms t h e u s u a l f i l e a n d di s k management hmctions required in oday computing.To execute a DOS pr or GeoWorks application the user doubleclicks on the icon. While the user can doubleMck on a GeoWerks appliccttion data file to launch that applicatioti, it cannot be deme with a DOS program data

file. Still, am in all GeoManaler is a ccq Iauc fileand program manager.


THE COMPUTER PAPER MARCH '92 55

6eoCom

GeoWorks

6eoPlanner

GeoComm i s t he com m u n i cations application. While it is better than nothing, it certainly can't compare to a dedicated communications package like Procomm or 6eoWrite CrossTalk It suppoxts only one file transfer GeoWxite is the W%IWVG word processing protocol, and requires a Haye~ompatible program induded in GeoWorks. It indudes modem. L i k e m o s t c o m munications nine font families of scalable screen and programs it is able to capture the session to printer fonts. While printed output is disk file. While it has seven terminal superior to that of MS Windows, the screen e mulators I o n l y t e sted th e V T 1 0 0 fonts are a bit jagged, a trait also shared by emulation. Using this emulation with Simon Fraser University's computer I found that MS Windows. GeoWrite has ASCII text import and export capability, and can the normal VT100 backspace key didn' t import GeoDraw graphics from the system work and the screen didn't clear during the dipboard. Documents can be viewed in sizes login process, though the screen deared ranging from 25% to 200%. Added in this normally during the session. version of GeoWxite is a spell checker. Using this emulation on Mind Linkl was While GeoWrite supports headers, more huitful, though it couldn't display the footers, and page numbers, it does not graphic linedraw characters surrounding the support footnotes and endnotes. A more Mind Linkl menus. Therefore GeoComm's VT100 emulation is not 100%. Another glamxg omission is the lack of a search~dreplace function. There is also no thesaurus irritant is that GeoComm's window sizes provided. Despite the lack of the above cannot be changed, though the manual features, GeoWrite is more than adequate daims they can. for simple word processing. A collection of templates is provided for anything from 6eoDex business cards to form lettera GeoDex is the address book application. It has the ability to dial a stored phone GeoDraw number if the user has a Hayemompatible GeoDraw is the object-oriented drawing modem. An entry can be searched for, even program. What that means is that each if the user only remembers a partial name, section of text, circle, polygon, and line is a or the user can browse the address book separate object that can be manipulated. using the previous/next buttons. Entries can Background and foreground objects can be be copiedPor cut and pasted to other cards switched, and objects can be fused or or to other applications. GeoDex can also unfused with another object. GeoDraw can l ook up e n t r ies i n G e o Planner, t h e import both PCX and TIFF images, which appointment book Besides fields for hoxne, means that it can utiTize the vast hbraries of ofiice, car, and hx numbers, there are also dip art available in those foxxnatL GeoDraw three uscr4efxnablc fields which, for also indudes a small collection of dip art. example, can be used for e-mail addresses. The drawing itself can be viewed in Overall, it is a well thought out and useful s cales ranging from 1 2 .5% t o 4 0 0 % . address book application. Disasivaxxtages of GeoDraw indude the lack of a freehand drawing tool, no means to manipulate individual pixels, and no export cap alities.

Applications

I

li •

e

a

GeoPlanner is both an appointment book and a calendar. It enables you to schedule both single events and repeating events. Scheduled events may be viewed or printed in day,range of days, week, or month at a glance. There is also an event alarm. The calendar can display either a single month or all twelve months. GeoPlanner is also a well thought out and useful application.

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DOS Program Workspace The DOS Program workspace provides a more streamlined method to run DOS programs than the GeoManager. The user can create buttons for launching programs and batch files. It also has an editor for writing batch flles. As well as launching a program, the button can prompt for a file name.

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Beyond Ensemble Berkeley Softworks has come out with a new Geoworks application and has made both GeoManager and GeoWrite available as separate packages. What is even more interesting is that Borland has made a Geoworks-compatible version of their spreadsheet program Quattro Pro.

In Conclusion While several of the applications need improvement, Geoworks'program and file management features are fast, easy to use, and ficxible. GeoWorks is very simple to install and requires no optimization. MS Windows, on the other hand, can require a fair degree of knowledge to optimize for a given machine. Furthermore, MS Windows requires a fast machine with lots of memory to really run well. So unless you need to run a Windows-based application, you are far better off buying GeoWorks. 0 — Theesl

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56 THE COMPUTERPAPER MARCH '92

AbOut MOdemS rrrnf.P Pqg SS

Macintosh iles are typically in the .SIT

Are MNPS and V. I a u aefuN (Stuffit) or .CPT (Compact Pro) format. Don't be fooled by the claim. It is extremely Amiga iles are usually in the ZOO, ARC or rare, if ever, that you will be able to transfer LZH format. Note that GIF iles are also in a iles at 58400 bps. In fact, V.42bis and MNPformat. 5 are not v ery useful when you a r e downloading iles from online services. C ompression by S o f tware va . M N P Why? How well the modem compression 5/V.42bla works depends on what kind of files are There are several reasons why compression being transferred. In general, you will be soRware programs (such as PKZIP or Stuffit) able to achieve twice th e speed f or are superior to MNPS or V.42bic transferring a standard text file (like the one you are reading right now). Decreasing 1. Compressed iles save dirk storage space. 2. Compression software programsare more by 50% means that you can double the versatile. Most of them allow you to throughput on the line so that a 9600 bps group several iles in a compressed file modem can effectively transmit 19200 bps. archive to ensure that aR the related files V.42bis and M N P - 5 m o de m c a n n ot get transferred at the same time. compress a Sle which is already compressed S. Software compression is more efficient by software. In the case of MNPS, it will than once ~ m o dem compression. In even try to compress a precompressed Sle the case of a smaR Sle, this may not make and actuaRy expand it, thus slow down the much difFerence. But the difference am Sle transferl be signifiamt when you are transferring If you have ever downloaded iles from a large iles. BBS or online service, you know that ahnost all flles are in a c o mpressed format. On-th modem compression does have Therefore, you should onIy expect to see an one advantage. It is more convenient. You actual throughput between 950 to 1100 cps can send a file without compressing it first even if your V . 5 2 / V . 42bis modem is a nd the r e cipient d oes not n eed t o supposed toofFer throughput "up to 88400 decompress the Sle. bps. Most PC iles are in the ZIP format..

com pressed

ewy

DARIUS 386SX-1 6

Local Flow Control and Data Buffering To get the most from a modem with data compression, you'R want to send data from

your PC to the modem as quicmy aspossible. If the modem is idle and waiting for the computer to send data, you are not getting t he maximum performance from t h e modem. For example, you have aV.S2/V.42bis modem and you want to send a text Sle to a remote system which also has a V.52/V.42bis modem. Let's assume the modem is able to send the Sle at 20000 bps using V.42bis. If your computer is sending data to your modem at 9600 bps,your modem wfil have to stop and wait to receive data from your c omputer. T o ge t t he maxi m u m perfomtance, you want to set the computer to send data to the modem at 58400 bps (the maximum a V.52/ V . 42bis modem can achieve). Since the modem can only send the Sle to the other modem at 20000 bps, it wiR never have to wait. However, there is a new problem. Since your computer is sending data faster than the modem can handle, there needs to be some ways for the modem to ask the computer to stop sending data. Otherwise, data loss is sure to occur. This is where local S ow control comes into play. A high~ e d modem typically supports two hnds of local

flow control: hardware handshaking (CTS/RTS) and software

handhsaking

(XON/XOFF). Of the two, hardware Sow control is the preferred method. We h@ve mentioned earler that there are three links involved when you are connected t~ a remote system' 1. The link between your computer ~ d your modem 2. TheRnk between the modems 5. The link between the remote modem and the remote computer. Local Sow control is used for the Srst and third hnks. Notice that the first link mayPot use the same kind of Sow control as the third link. Hardware flow control (or

hardware handshaking) works by altertng voltage levels on the RTS (Request To

Send) and CI3 (Clear To Send) signal lipes

at the RS252 serial interface between the modem and the computer. Cl'S is use) by the modem on th e sending end of a transmssione When the local modem is ready to receive data, it sends the Cl'S signal to the local computer and the computer starts transfemng daaL If the modem is unable to accept the data as fast as it is received Stom the computer, the modem will disable ~the CTS to inform the computer that )he

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THE COMPUTER PAPER MARCH '92 57 modem buffer is almost full (a high~ccd OS/2 or any ot h e r m ult i t asking modem typically contains a small amount of environment, you should upgrade your RAM which is used to provide data buffcra). UART with the 16550 (if your PC does not The computer will then suspend data already have one). The 16550 is standard in tfanafcx; most IBM PS/'2 and many $86-based Once the local modem has emptied its computers. The 16550 UART has a 16 bytes buffer by transmitting data to the remote HFO (first in, first out) buffer that helps to modem, it will enable CTS again. RTS ia prevent degradation when several programs used by the cemputer on the receiYing end are running at the same time. If you use an of a transmission. When the computer external modem, the UART is in your cannot accept data at the rate at which the computer (either on the motherboard or on modem is passing data, it will disable RTS. an I/O card that has the aerial pert). The computer enables RTS again when it is If you use an internal modem, the UART ready to resume receiving data from the is on the medexn. (Both internal modems f'rom Practical Pcxipheraia and Zoom uae the modem Software flow contrel (o r software 16550 UART. The Twincem 96/42 uses a handshaking) ia achieved by embedding 16450. The CompuCom SpeedModem control character in the data stream. XON Champ, due to its unique design, does net and XOFF are the most commonly used use a standard UART.) contrel characters. XON is aho known as Even if you have a 16550 UART, the Contre~ or DC$ (ASCII 19) while XOFF is coxnmunication software that yeu use will known as Contro14 or DC1 (ASCII 1I). The need to support it. Fortunately, the most use of XON and XOlF during data transfer recent versions of popular communications can create problem when a binary file programs are all designed to support the contain the ControlW ("S) character as a 16550 UART. legitimate part of the data. Do not use this Hayes ESF (Enhanced Sexi al Fort) method if "S and *Q are part of t h e tfansxnlttcd data. Hayes makes an adapter called Enhanced Serial Port (ESP) that has two serial ports Madntesh and Higlasfxced Modems complete with an outboard coprocessor. The If you use a Macintosh with a highwpeed ESP can save your PC's CPU from having to modem, you will need a special modem manage the work load. If a 16550 UART is cable that is wired correctly to support not good enough foryou, the ESP may be hardware handshahng. You can order the the only answer. cable from most mail~der coxnpanies that sell high~peed modems. I got mine from Iuying aHigh-speed Modem Maya Computer (80(h541-2$18) for $10 V.M and V.I b i s modems are clearly the standardsof high+peed modems today. You (plus $2.50 for shipping Se handling). should buy a V.$2 or aV.$2bia medem PC and UART (8250, 16450, 16550) unless: Your PC'a serial port haa a UART (Universal l. Your application requires a high-speed modem with a proprietary modulation Asynchronous Receiver/Transmitter) chip to control the input/output. The XT usually protocol. I n t h i s case, you should has an 8250 UART, the AT usually has a consider a dual-mode modem that 16450 UART. support both the proprietary protocol and V.$2 (or V.$2bis). If you are running Windows, Desqmew,

2. You cannotafford a V.$2 modem. In this case, your only choice for a high-speed modem is the CompuCom SpeedModem Champ. Should you pay the extra for a V.$2bia modem) A V.$2bis modem is faster than a V.$2 modem but it also costs morc.

Champ modems, shouldyeu save the money and buy the Champ? Unfornmately, there ia

Should you pay more for the speed difference? That depends on two factors: what's the price difference,and how do you want to reach the remote system. If the price difference is $50, I would buy the V.$2bis medem. But what if the price difference is $200? Assuxning the remote system supports V.$2bia, a V.$2bis modem will pay for itself rather quickly if you are placing longdistance calls to t h e r e m ote system. However, it may be more cost~ffectivc for you to use some packet~tching networks to reach the remote aystexn by calling a local number. A V.$2bis modem will be wasted since none of the packet~tchhxg networks currently support V.$2bis. In fact, they are just starting to offer 9600 bpa access service.

Champ is generally not supported by

no clears answer to the question. The answer again depends on how yeu are going to reach the remote systems. If yeu want to reach the remote systems via a packetswitching network, the CompuCom Champ may not bea good choice.The CompuCom p acket-switching netw'orks (th e o n l y coxnpany that supports the CempuCom Champ ia Connect-USA). As a result, you will only be able to connect at 2400 bps with the packetswitching networks. You would be forced to place a long distance call if yeu want to connect at 9600 bpa.

Should yeu buy a 2400 bps modem with V.42bfs? If you are thinking of purchasing a 2400 bps modem with V.42bis data compression, think again. We have xnentioned earlier that V.42bis and M N P- 5 a r e u s eless for downloading compressed files. There is ene more reason why a 2400 bpa with V.42bis is generally not useful when you are calling Should yeu buy a modem with a prepxfctaxy commercial online sermces er BBS. Online modulation pretecel? services and BBSes usually have separate With the exception of the CompuCom phene numbers for 2400 bps and highSpeedModem Champ, it is generally not a s peed modems. Most of them do n o t good idea topurchase a modem which only support V.42bia on their 2400 bps lines. supports a proprietary modulation protocoL Therefore, yeu won't beable to xnake a If you have to connect to a modem that uses connection with V.42bis if you call their a proprietary modulation protocol, you 2400 bps modem lines. should consider getting a modem that Couldn't you call their 9600 bps lines? supports dual modulation protocols (USR Well, not really. Commercial online aermces, as well as many bulletin board systems, Courier Dual Standard, Telebit 2500 er $000, Hayes Ultra). typically do not allow you to call their bigheed modem lines with a 2400 bps medexn. ou won't be able to make a cennection Should yeubuy the SpecdModem Champ? It certainly costs much )esa than even the even if you try. You should seriously lcastwxpensivc generic V.$2 modem in the consider the CompuCom SpeedModem market today. Champ instead of a 2400 bps modem with Assuming the systems you are calling V.42bia. The CompuCom Champ will support both V.$2 and the CompuCom probably giveyou much more for your

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THE COMPUTERPAPER MARCH '92 59 Ihe Inilalizalioa siring Edging

If the initialhation string provided by your software does not work (or if your software does not support your modem at all), you%i need to edit the initiahzation string in your communications program. The modem initialization string consists of a series of commands (called the AT commands). You will find desaiptions of these commands in your modem's manual.

Comm Port sends a message to the sending system and For your computer to talk to your modem, requests the retransmission. This process is you need to ten the software where to find automatic. When errors occur during file the modem. If you use a PC with an external transfer, the communication program shows modem, you need to specify which serial an etror in the file-transfer status window. port the modem is connected to. If you have an internal modem, you.need to configure ASCII the modem and tell the software which This is designed to work with ASCII text files COM port the modem isconfigured for. If only. Notice that you do not have to use this you use a Macintosh, specify whether your protocol when transferring text files. The modem is connected to the modem port or ASCII protocol is useful for uploading a text the printer port. file when you are composing e~ online.

Match Software Scttlnga To the Modem Se~ Besides using the tight initialization string, File-transfer Protocols you also need to make sure that the settings Errors that occur during file transfer are in your communications program match automaticaily detected and corrected by filethose of the modem. transfer protocols. If a block of data is received incorrectly, the receiving system Speed aatthag lf you have a modem that supports data compression, you want to make sure that the speed setting for the entries in your dialing directory is the maximum throughput. Here are the general rules of thumb: For a V.52bis/V.42bis modem, set speed to 58400 or 57600 bps(check your modem manual). For a V.52/V.42bis modem, set speed to 58400 bps. For a V.52/MNP4 modem, set speed to 19200 bps. For a V.22bis/V.42bis modem, set speed to 9600 bps. For a V.22bis/MNP4 modem, set speed to 4800 bpL Note: Your computer may not be fast enough to work rehably at 58400 or 57600 bps. Also, the communications programs you use may not suiiIxet speed higher than 19200 bpL

Xmodem Xmodem is one of the most widely used file transfer protocols. The original Xmodem protocol uses 128-byte packets and a simple "checksum" method of error detection. A

later enhancement, Xmodem~ C , uses a more secure Cyclic Redundancy Check (CRC) m e t hod f o r e r r o r d e t ection. Xmodem protocol always attempts to use C RC first. I f t h e s e n de r d o e s n o t acknowledge the requests for CRC, the receiver shifts to the checksum mode and continues its request for transmission. Xmodem-lK Xmodem 1K is essentially Xmodem CRC with lK (1024 byte) packets. On some systems and bulletin boards it may also be referred to as Ymodem. Some communication software programs, most notably Procomm Plus 1.x, also li st Xmodem-1K as Ymodem. Procomm Plus 2.0 n o longer r e f ers t o X m o d em-lK a s

Ymodern.

Once again, Datapac sends a dear message (o business everywhere.

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Hatvtware Hoar Control Note that you will need to configure your software to use hardware handshahng if the modem is initiahsed to use hardware fiow control

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D iaQng ~ ut V a l u e Independent from your modem setting, your software may aho impose a limit on how long it will wait for a connection. If you initialize the modem with the command S7~, you 6 need to change the timeout value used by your software to 60 seconds accordingly.

Other Settings for Your Communications Software Telephone Numbers Online services use different phone numbers for differen hnds of modems. To get the best throughput, make sure you dial the right phone number. Note that many bulletin board systems do not allow calling their high~ e d modem lines with 2400 bps modems. You would be disconnected. Cal Waiting Call waiting service will disrupt modem session . If your telephone hne supports the aMity to disable call waiting, use the dial string ATDT+70, (make sure you add the comma,) instead of ATDT. ATDT"70,125. 4567. Also, adding 1170 afier the ATDP dial command can be used to disable callemting on some pulsadialing phone systems. Check with your phone company to see if these features are suppotted. IN-1 or 74-1 (data NapaSyetop biia) In general, set the parameters to 8-N-l. If

you are camnij, a commercial online service (such as GEnie), you may need to set the parameters to M l. Half va. Pull Dupleso Local Echo The only popular online service that uses half duplex is GEnie. Terstdnal Isnolafion If you are using, an IBM compatible, choose IBM PC or ANSI. Otherwise, try VT102,

Vr100, VISE, TIY.

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62 THE COMPUTER PAPER MARCH '92

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THE COMPUTER PAPER MARCH '92 63

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c((o 466lh erect New Weshnlnsler, B.C. V3L &1 Sponsored by D o ppler C o mputer Centre, this SBS is FREE. It does accept contributions toward s~ccific projects. The wait to get on csn be ong, but is worth it. Group services include games, chat mode, Crime Stoppcrs News, and messages. Do~pier has a SIG fiies section, with many

.Gk pictures. The sharewsre collection covers ISM, DOS, Macintosh and Amiga packages. This is downright decent, of Doppler since they sell commercial software in their store. Robert Slade is ann-virus librarian, so Doppler isa dandy anti strusre~ource.

Cybcrstore is s new snd unigluc SSS It uses the Coconet Graphical User interface (GUI) program. Users download this free Carch Multiiine BBS program and use it to mterface with the 14.4 KtHST (Subscrbeys only) (604) 7$4-5400 B BS, Thc GUI is fun, fiu(t and to u s e 8N0 bsudN.32 feubecrbersonly) (604) 7$4-5800 Features include Environmental News, the On-Line Bible, chat, mail, USA Today, Address:1 Weeta~ Newsbytes, an d g r o u p d i s cussions. Vsnosnyer. B C. Cyberstore is an Asso6ation of Sharewsre Professionals approved BBS, receiving Voucsneubecrbeanll neuslngsVISAnunber shareware straight from the authors. The Shc Months: 850.00 sbsrrcwsrc is functional, uptodate and virus 60 mhyuteeper dsy free. Cyberstore hss a strong an&virus focua Robert Slade Vancouver's virus sherif aims his i a w' f s g wi g S S S ' M e di t odesnu dds&~ A s u n f i s h ~ services include USA Today, Boargfuyatch he keeps an e x cellent collection of Magasi pgs, Misrebytes Nsrusand thc Sports ¹tayerh. CargLt has an online message hase and a fair~ised selection of shareware, Min dUnkl including Urdx and Ne~ p r ograms. Plans Modem: (604) 576-1214, 685 1214, SSM231 for the future indude a high~peed fractal Vabe: (604) 5$4-588$ FAX: (6045$4-7473 GUI. 0

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ellular t elephones have almost become synonomous vtith the 1980s era of the "yuppie, but it is actuaRy during the e arly 1990s that cellular telephone technology has become useful and inexpensive enough to appeal to the general business pubRe. You can aow buy cellular systems at comparatively reasonable prices — aad choose from a vast number of add-on services which up until recently just did not exist. Cellular systems can now be used for sending and receiving electronic mail with your PC, sending and receiving faxes, allowing you to be paged, contacting you in your car — or simply letting that a l limportant cRent know that you wIR be a few Inhlutcs late.

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But wha t ' s t he cellular facsimiles. It tecbnology behind aR also allows use of an this? The answer lies o ptional head s e t in the name cellular." which has a Cellular t elephone speaker/microphone systems aren't like the :: ',:I-:: ... ~ jack for h ands-free radiophones of old, use. The PSOO phone nor Rke CBs (Cithmx's can be powered via a Sand radio) or even c igarette l igh t e r those used by aireraL p ..'."'". adaptc:r, AC or nIne:;-.' ;::;:Ij:::,: ':::::; ":: Cellular telephone I:::::;:.:.::::::: I 'X =: i' '.:: :'::::-::: v olt b a t t ery. T h e systems w or k by ":.,'::,,:'.:.:"~ U ltraLite 2 8 6V , o r communicahng via a 2 86F note b o o k series of transmission , ~ r '4 t , computer operatexj on and reception "cells," its owa batteries which which tak e all 1 was driving along, talking on my can be recharged via a incoming or outgoing cellular phone, when suddenly my special accessory for c alls a n d ha n d l e ofbef oellulctr phone rang." the cigarette lighter, communication with sold separately. the standard t c;leM ean w h i I c , phoae system. The Canadian tec hnology is making its 'way ceRs are spaced several miles st foray into the marriage you may occasionally hear a cellular phone ar telephones and portable user talking about a "bad cell" when computer a transmission gets rough. cellular tele p h on c This shnply means that the cell located Novatel is building eeRtlxlar near where he er she happens to be making their caR is dcfeetiv~ d th a t the esR is components f o r PCRadio, ISM's mol e i nstead having to be routed through a ceR p r s a a l e m puter. The technology was developed jointly by Novatel and IBM, an which is not quite so nearby. IS P said. The PCRadio will abo The drawback of the ceRular design, emory cards built at IBM however, means that even on the Natienal maaufacturing planit in Cantel cellular service, you cannot use cellular phones in aR parts of the countryM Pek sman Staa Didzbalis told only in those areas where a ceR fs Rkely to be in the immediiate vicinity ef where you Newsbytes late last year that the compact m m r y r s, about the size of a credit are. There arecurrently,for example, no rd but thick er, are thc first of a new Cantel ceRs in B.C. north of Kamioops omponents that will be used and none in e i t her th e Y ukon e r t h e g in other IBM products in the future. Northwest Tcmtorics. Thus the mandate to build them is an hnportant foot in the door for the Torente State ofthe art plant, he added. W o r k ing with IBM, Cellular Technology Nevatel has developed a radio-f'requeney Despite growing pains, there are large data unit that consists of a eeRuiar radio, a numbers of very i n teresting cellular modem, and an antenna. Built into, the technology developments on the horizon. PCRadio, it vill let the mobile computer Last year, for example, Newsbpes reported. communieat» with other machines without the release by NEC of a cellular-based PC the need fer a bartered connection. system Under a five-year contract, the data unit NEC eaRed it a first: a portable cellular will be built a t a N e v atel facto/ in workstation. A joint effort between NEC Lethbridge, Alberta, and exported to IBM America and NEC Technologies, two of the plants in Charlotte, North Carolina,' and Japanese firxn's U.S. subsidiaries, the Greenock, Scotland. The two companies workstation combines NEC America's PSOO would not assign a dollar value to the portable p h on e a n d t h e 6 . 5 - pound contract, and Didzbalis said thc number of UltraLite286V or 6.&pound 286F notebook mits involved will depend on the success of computer from NEC Technologies. the PCRadio. Mark Marangella, sales and marketing Manufacturing the memory cards will director for NEC America's Mobile Radio not mean expansion or new hiring at the Division, said at the ihne m a press release„ ISM Canada plant in Toronto. The new "The Portable Cellular Workstation gives work will take up the slack as productiOn H mobile professionals computing and elder produce drops off, DidzMis sa'd. C.= communicatiens capabilities when and where they are needed — including fax '

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capaMities via a fax card on the The phone ofFers features available on Ml~ e o f f ice phones such as speedAial a nd m e m or y s e a r ch . I t in cl u d e s communications software which can bande either facsimile transmissions or electronic mail. Beth computers run at 12 megahertz with an Intel 80286 processor and featux'e a 20cnegabyte hard drive and 1 megabyte of memory, expandable to 5 megabytes. The 286V notebook computer has a 10-iach baeklit VGA display fer graphic~rien'tcd applications. The 286F notebook has an 8.8-inch blacked-white display with VGA fonts for textmriented applications. Both can be operated either manuaRy or automatically, with a tape recerder jack and the capacity for t ran s m i t ting

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Ci t i zen 200GX 9-Pin Printer $189 F i j i tsu DL900 24-pin printer $285 F i j i tsu DL1100C 24-pin printer $359 Kxx rta IS/ONE 12"x 12" Tablet $45 9 $249 Cy r i x/Intel 33 MHz Co-Pro

apart'


THE COMPUTERPAPER MARCH '92 65

WITH 2 - 32BITLOCAL BUSSLOTS - Inte l 8 0 4 8 6 D X -3 3 C P U A M I B i o s

- 8 KB internal c a c h e m e m o r y - 128 KB external c a c h e r n e rnory, expa nd a ble t o 1 M B - 4 M B RA M ( 7 0 ns) e x p a n d a ble t o 3 2 M B ( o n b o a r d )

1 .2 M B o r 1 . 4 4 M B f l o p p y d r i v e - Q U A N TUM P R O D R IV E 12 0 M S H A R D D R I V E w / 2 5 6 K C A C H E 16-bit 1 : 1 I D E ho s t a d a p t e r f o r 2 FD / 2 H D - 2 s e r ial , 1 p a r a l l e l , 1 g a m e s p o r t s

- Trident 8900 SVGA a dgapter 1M B - 19' Mi di t o w er c a s e w / 2 0 0 W C S A a p p r o v ed p o w e r s up ply - LED D i spla y o f C P U S p e e d - Sa m sun g S V G A M o n i t o r ( 1 0 2 4 x 76 8 , . 28mm dp )

- Focus 2001 101-keys enhance d

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- AMD 80386DX-40 CPU, AMI Bios - 128 KB external cache memory. expand. to 255$ - 4 MB RAM (70 ns) expandable to 32 MB - 1.2 MB or 1.44 MB Roppy drive - QUANTUMPRODRIVE 120 MB HARDDRIVEw/ 256K CACHE - 16-bit 1:1 IDE host adapter for 2 FD / 2HD - 2 serial, 1 parallel, 1 games ports - Trident 89X SVGA adapter 1MB

- 19' Midi tower case w/ 200W CSA approved power supply - LED Display of CPU Speed - Samsung SVGA Monitor (1024 x 768, .28mm dp) - Focus 2m)l 101-keys enhanced tactile keyboard

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become a popular business tool in the early 1980s, it has changed dramaucaliy. Once a slow and limited form of sending documents Rom one place to another over the phone line, it has become the heart of many office data and telecommunications operauons. The fsx machine of the 1990s can play an important role in overall information management. A number of key functions have given the humble fax machine much greater responsibiTity. These indude: a Corporatedocument management — when you drculate copies of a document around the country using the postal system or even a company's interbranch mail system, you can never guarantee exactly when the document has been sept and when it will arrive. With a fax machine, you can not only best that a copy of your document arrives moments after it is sent, but the built in "log" faciTity on most' modern fax machines will automatically track which documents were sent, how many pages were in each document and when it was successfully received. * Telephone management — most modern fax machines corporate a number of telephony functions. These include the abiTip to determine whether an incoming call is Rom another Sx machine or a voice call, unattended answering of voice calls using an "answering machine" mode, storage of large numbers of telephone numbers in the fax machine's internal memory and allowing the fax machine to double as a standard business telephone. This level of functionality own means that a good "fax phone" is all the telephone that many small businesses will ever need. * Personal photocopying — there's no doubt about it, fax machines are generally cheaper than photocopiers. For this reason many smaller enterprises use the "copy" function of their fax machine to prevent laying out unnecessary cash for costlier and more bulkier photocopy machmeL a Personal c o m puter c o n n ectivityup-market fax machines are starting to snuggle up to PCs. M ajor telecoms manufacturers such as Swedish Telecom and Panasonic now offer computer intedaces at the back of their machos. These computer interfacesallow PCs to control the operation of the hx machine

and hook up via a paramel or serial port. The software which usually comes with such PC connections allows the fax machine to act as a "printing" device so that anything generated on the PC's screen can be sent as a Sx and as a "scanning" system so that anything received on the hx can either be printed out on the fax or saved as an image file on the PC.

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Meanwhile, computers and fax machines ~are actually converging into one single systeiiI in many cases — eliminating the need for a dedicated fax machine altogether. The simplest example of this is fax machinesthat u se PC and l aser pr inter o r i n k j e t technologies to produce what are ca/led "plain paper" faxes. These are siinlply ordinary fax machines with slightly more processing power and the ability to produce faxes on plain paper — rather than the special thermal paper used in most fax machines. The second category of computer integration comes with fax devices that IIook up to PC laser pmiters. These are essenthtlly miniature PCs in their own right — but gey are dedicated solely to the purpose of handling faxes. JetFax's JetFax II, for example, will hook up to any HP LaserJpt or compatible laser printer and allow you to print incoming hxes out on the laser printer or send anything you have generated onscreen as a hx. HP itself also does a more fax attachment — known as the LaserJet FIutwhich does the same thing, but allows you to send ordinary paper documents as SuesL-in addition to anything you' ve g on screen. But you don't have to have a prmt4 in order to send and receive faxes. is now a huge variety of hx modems whiQ will accomplish the same task — and many lstart for as little as $150. These are gene rally Hayemompatible internal modems which come with fax send and receive softvInLre. They allow you to send whatever you wlould normally print to a printer as a fax — an/ also take whatever is received &om a standard fax machine and turn it i nto a comp ter / graphics file that can be incorporated into other documents. Once you have the information as a graphics file, there are also a numb~ of other useful things you can do with a computer-received fax. If you have any optical character recognition ( O C R) software, you can use that to turnl the received fax into a word-processed teat file that you can then edit. if there ' are drawings or in the fax, ytsIt can save them as a grap cs file and edit th~ in a drawing or illustration package so tha) they may be incorporated into one of lyour documents. The only area where fax modems really faH down is that they are not the belt for transmitting documents you did not qreate on the computer. If, for example, your lawyer hxes tIver a document which needs a signature, yop will have a hard mme providing that with an onscreen copy of the hx. Sure, you could use a

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THE COMPUTER PAPER MARCH '92 67

es Apple Canada Launches 7Week PowerBook Promotion MARKHAM, ONTARIO, FEB 7 (NB)— Now that Apple finally has a contender in the notebook computer market, it wants to make up for lost time. So Apple Canada is setting out to get the attention of portable computer buyers with an aggressive price promotion of the PowerBook 100, the lowend model in its notebook line. From February 10 to March Sl, Apple Canada is offering the PowerBook 100 at a suggested retail price of C$1,799. That is t4900 less than the regular retail price of C$2,699. The special price also indudes the System 7.0 Tune-Up (an update to the M acintosh o p e r atin g s y stem) a n d AutoDoubler disk management software from Salient Software. In addition, company spokeswoman Franca Miraglia told Newsbytes, Apple Canada has arranged for a number of other software vendors to make their products available at special discount prices when purchased along with a PowerBook 100. Apple dealers will be able to offer customers assoxted software discounts depending on their needs, she said. Apple said it shipped more than 100,000 PowerBooks worldwide during its Srst Sscal uarter, which ended December 27. No ata is available on Canadian PowerBook shipments, Miraglia said. The PowerBook 100 uses a i&megahertz Motorola 68000 processor and comes with two megabytes of random access memory and a 20snegabyte internal hard disk drive. An external diskette drive is aho provided. The PowerBook 100 weighs 5.1 pounds. A sealed leaded battexy provides two to four hours of use before recharging, Apple said. Salient's AutoDoubler software packs more data into a given amount of hard disk space by compressing iles. Contact: Franca Mlra9lla, Apple Canada, 4164135511; JohnElias orJulle Rusctotelll, Nathnal Publh Relallons forApple, 4164I604160, fax 4164I60-1094.

Apple IntrosBeefed-up Versions Of Powerhook 100 CUPERTINO, CMJFORNIA, FEB 5 (NB)In a flurry of price reductions and new marketing strategies, Apple has announced two new versions of its popular Macintosh Powerbook 100 modelnotebook computers. The two new configurationare to offer more power and Sexility to users. The new models come standard with four megabytes (MB) of RAM and a 40 MB internal hard disk drive. The difference between the two new Powerbook 100 models is that one comes without an external Soppy disk drive for a retail price of USf2,599, and the other has an external floppy for a retail price of US$200 more. Apple says the new Powerbook 100 configurations are in response to customers who have asked for more options in this lightest and least expensive Powerbook A hard disk upgrade program is already in the works forcurrent Powerbook 100 owners. Apple said it expects to be able to offer the upgrades beginning in April of this year for customers who want to exchange the 20 MB hard disk dxive that comes with the Powerbook fora 40 MB hard disk Apple says it expects to announce the details of the

software loaded into ROM (read only

MARKHAM, ONTARIO, FEB 10 (NB)Apple Canada has announced cuts in suggested Canadian retail prices on many models of its Macintosh computers. Price cuts are between nine and S7 percent, with the highest cuts in the lowend Macintoshes — the Classic II, Madntosh LC, and Classic lines. No price cuts were announced for the Macintosh IIci and Macintosh IIsi, which the company says were "reduced significantly" in October of last year. Contact: Franca Mlra9lla, Apple Canada, 416-5135511; John Elias or Julia Rusclolelll, National Pubic Rehtions for Apple, 41M604160, fax 416460-1094.

The new pxices are as follows: N ew O l d Maontosh Classic, 2MB40HD $1, 449 $1,729 MacintoshClassic II, 2MB 40HD 1, N9 2 , 499 M acintosh Classic II,4MB60HD 1,9 9 9 ,1 9 9 MacsttoshLC, 2MB40HD IKvbdind.),050 2,399 Macsxtosh LC, 4MB90HD (wlo Kybd) 2,N9 3,020 In theU.S.,Apple computer announced additional price cuts, including reductions in the IIsi, IIci and the lowed Powerbook 100, which was cut between 12 and 1S percent. The U.S. price of the Stylewriter printer was cut SS percent, a $200 decrease to just under $400.

Apple Plans Personal Digital Assistants For Consumers

LAS VEGAS, NEVADA, JAN 9 (NB) — Apple the new System 7 operating system, which allows the indusion of video, animation and President John Sculley, in his keynote speech at the Winter Consumer Electronics audio. These computers were announced by Show in Las Vegas, said that Apple plans to introduce consumer-specific computers by Apple to be available to consumers to purchase for Christmas 1992. Christmas, 1992. "There is a long history of entry-level The new computers, which Apple is calling Personal Digital Assistants (PDAs), Macintosh owners trading up over time to theoretically wouldn't require any user shll more sophisticated Macintosh systems, so and would focus on specific functions. reaching out to more new users should have a strong, positive effect," he said. Apple lists some examples as electronic Some consumerwriented devices may books, electronic organizers, multimedia players, electronic note takers, display use the already-available television as a display terminal. Commodore is already telephones, and personal communicators. upgrade program soon. Sculley said: The transformation f'rom seHing CD-1V, and Infruurrorfd reportedTandy Apple in offering price reductions also analog to digital technologies opens the is planning a CD-ROM4med system that will announced a reduced price on the current possibility for a wide range of potentially work on a user's television set. Infearerfdreported Apple's CD-ROM PDA Powerbook 100s with two MBof RAM and 20 very innovative and useful devices...." M B hard disks. Both versions of t h e Apple has specifically mentioned plans is being developed in conjunction with Sony Powerbook were lowered in suggested retaiil for its compact discreadilymemory (CD- and will use a t e levision set as well. price by US$500, to US$1,999 for the ROM) desktop Macintosh systems in two However, Apple, when contacted, said it is Powerbook without an external floppy disk versions, one for the consumer channels not releasing specific details about the PDA devices or its alliances in developing PDAs, driveand US$2,199 for the Powerbook with and one for th e t r aditional personal an external floppy. computer market. Both products would use but only that it is intending to pursue the Interestingly enough, Apple says the Apple's QuickTime multimedia technology, consumer market. reduction in suggested retail prices may not an extension to the recent introduction of Contact: Patty Tulloch,Apple, Tel: 406-974-5449, Fax: reduce pxices consumers are paying. This is 40IHI74441 2. because Apple says it already reduced pxices to its dealers in a special program last falL Contact: Usa Byrne, Apple, tel 4094t62-5154, fax 406974-1 19i.

New For IVIac: Apple System 7.0 8 7.0.1 Tune-Up SYDNEY, AUSTIIALIA, FEB 5 (NB) — Apple C omputer h a s re l e a sed t h e fir s t enhancements for its System 7 operating system. The System 7 Tune-up improves several aspects of operation for users of System 7.0 and 7.0.1. The most notable (and called for) enhancement involves the way Macintoshes access memory a nd r e p o rt me m o ry problems to the user under System 7. If a user does not have enough memory to xun an application, and there is an application not in use (no documents opened), the unused application will be terminated to free up memoxy. The system wiH also suggest quitting from used applications to free up memoxy. I n systems with l o w m e m or y ( t w o megabytes, the minimum requirement with System 7), memoxy handling is improved, to allow users to work easier within those constraints. If there is less memory than required for an apphcation, but more than the minimum, the program will open without an alert with the Tune-Up installed. Apple has also updated the drivers for several of its pxinters, mahng prinung faster in certain situations and less "troublesome." For example, True Type fonts are converted to Type 1 postscript, then downloaded to the LaserWriter and LaserWriter Plus printers. This means that TrueType fonts and software do not need to be downloaded and the print job can be completed using the pxinter's "native language. For those printers with the fonts and

Apple Cuts Macintosh Prices

memory), these are also not downloaded. TrueType fonts use of system memory has -also been rationalized, cutting down processmg thne. Several aspects and consequences of the use of the"Chooser" are handled by the Tune-Up. If AppleTalk is turned off from the Chooser, up to 100 kilobytes (KB) of memory is freed — especially useful on stand&one Macs.Chooser performance has been improved up to52 percent for device selection and 61 percent for zone selection. Users can now use keyboard shortcuts to select devices within the Chooser, further speeding usage. Several bug-fixes were incorporated in the Tune-Up, induding the elimination of "Sle sharing" errors resulting in the risk of data loss from the simultaneous access of files; "PrintMonitor" usage is now much more reliable; elimination of an occasional bug when aliases were put in the f r ash"; improved SCSI (Small Computer System Interface)bus operation; and keyboards are now continually scanned at start-up to ensure they are recognized by the system. The System 7 Tune-Up is available from all authoxized Apple dealers, user groups, and bulletin boards. From dealers, it is available as an 800 KB disk, Apple has recommended that there be no fee for the Tune-Up. System 7.0.1 was o nly r eleased fo r t h e Q uadra an d PowerBook computers,and offers no real enhancements to users of other systems. Contact: FrancaMtra9lla, AppleCanada, 416-5135511.

Apple To Release Cress-platform QuickTime Toolkit SAN FRANCISCO, CALIFORNIA. JAN 16 (NB) — Better late than never for Apple, as the company has announced it will begin development of tools to allow users of other computers to integrate dynamic data such as sound, video, and animation (a format called "Movie" ) into applications on other computer platforms. The Movie format is to desaibe the capality of the newly released @6ckTime, an extension to Apple's System 7.0 operating system. The Apple announcement comes ayear after Microsoft released beta versions of its Multimedia Development Kit (MDK) to independent software developers (ISDs), i ncluding t h ose d eveloping o n t h e Madntosh. The MDK, offldally released in August of 1990, includes a Movie Converter disk for moving QuickTime Movies to M icrosoft Wi nd o w s mul ti m e d i a applications. M icrosoft r ep r e sentative, Ray Berardinelli, said Apple ISDs want to be able to leverage the investment they have made in Apple QuickTime~vvy products by bringing them over to the Microsoft Windows Multimedia Personal Computer (MPC) platfoxxn. Apple's planned QuickTime Movie Exchange Toolkit for developers will support a w i der r a nge o f p l a tforms including MS-DOS, Gray, Silicon Graphics, Sun, DEC, and IBM computers. The kit will contain utilities to allow a developer on another platform to convert the multimedia application, such as an animation to QuckTxme. The completedconversion can then be distributed over a network or on a

floppy disk

Thc. QuickTime M o vi e E x change Toolkit will retail for $79, Apple said. Further Information is available from APDA at 800-282-2752 inthe US and at 8064570029 in Canada International locations are encouraged to call 4085624910. Apple says it is also working with Corel Systems Corporation, makers of the popular CorelDrawl graphics and a n i mation program that runs in Microsoft Windows. The plan is to develop Corel file format translators to be shipped as a part of a Madntosh utility in the QackTIme Starter Kit. The Corel translators will allow for the conversion ofthe MS-DOS and Windows format p r esentation, g r a phics, and animation files to the Apple QuickTime Movie file. Apple says the software development community has expressed interest in playback functionality for QuickTime on other platfoxms such as Microsoft Windows. Apple demonstrated a prototype of a QuickTime player for Windows at the MacWorld show and says it is exploring the possibility of releasing the player for Windows and other possible partners. As a final note, Apple said its latest version of Unix, A/UX S.O scheduled to ship early in t his year, will integrate QuickTime into the Macintosh running the Unix operating system. Apple says A/UX S.O will be one of the first Unix-based systems in the computer industry that integrates dynamic data movies" into documents. Contact Patty Tulloch,Apple, tel 40B4744449, fax 40IHI7~ ; R ay Benudlnelll, Wa99ener Edstrom for Ncrceck, tel 503-24$0605, fax 506-244-7261.


68 THE COMPUTERPAPER MARCH '92

NlecNorld: Adobe Premiere Hit Of Show

SAN FRANCISCO, CALIFORNIA, JAN 14

(NB) — Adobe's Premiere and Apple'a QuickTime shared the spotlight at this year's San Francisco MacWorld Expo. Adobe's newest product, whichaflows you to create digital "movies on the desktop, is shipping now and Adobe says demand is

overwhehning. The software holds the promise of

replacing complex and expensive online video editing systems now in video

• •

evidence nearly everywhere multimedia presentations were being made.

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Premiere costs US$495 when purchased SAN FRANCISCO, CALIFORNIA, JAN 14 (NB) — A lively group of distinguished

alone. At a better price, however, is the bundled Supermac/Adobe deal. For a limited time, Premiere comes free when purchased with the Video Spigot for the LC or SI ($499) or the Video Spigot for Nubus

pa n e lists tried to second~ ess Big Red's u n a nnounced plans at a keynote session of M a cWorld in San Frandsco. On t he f irm ' s rec e n t l y a nnounced plans to enter t h e Madntoshes ($599). consumer el ectronic b u siness, Premiere aUows users to combine video Denise Caruso, editor of Digital footage, audio recordings, animation, still images and graphics to create digital movies Medi a , reflected general opinion that o n the M a cintosh. T h e Apple has its work cut out for it when sh e o b served: operating system. Showing how far we'$e product i s b u i l t o n "Apple is up against a come since then, Alsop joked, There are QuickTime, Apple's

production houses, but the elements to allow Premiere and its progeny to do this have not all been put in place, according to newly releas ed Ale NIO C whol e w o rld that doesn' t Adobe. The main problem is a lack of extension to System underatanddigitaltechnology." tOcjpy jS Walere machine controls — Premiere cannot control 7.0. QxickTime allows Apple Computer's CEO John video tape machines or laserdisks yet to users to combine and S culley announced a t t h e WSS llVllell ale perform actual thnecode video editing. It distribute sound, video Consumer Electronics Show can be used,however, to perform off@ne and animation on the thatApplewouldbeoffemig MQCjlltOSll WS S editing, or the determination of where cuts Macintosh platform as "PDAs" or p e r sonal j g t rOcjgCeCj jul in videotape, and where music, should be easfly as text fllea can be digital assistants, aa well 19&4 lntroducoL interchanged. Premiere as C D -ROMwquipped Adobe says, however, that the release of displays tracks in fllmstrip' ~a et t AkoP versio n s of Macintoshes in Apple's QrickTime is a step forward, as now style, allowing the user to see die consumer market in 1998all audiovisual inputs am conform to one different strips for different 94. All of the new devices are to standard in order to be integratetL video sources, spedal effects, superimposed center around the new digital, rather than Premiere is an enhanced version of analog technologies. titles, and sound tracks. Supermac's ReelTime, a digital videoAdobe lists the minimum hardware T im Ba j a r i n , analyst with Creative editing software product developed last requirement for Adobe Premiere software as Strategies, suggested that if Apple were to year. Adobe acquired rights to the product a Macintosh I I c o m p uter w it h f o u r go a l one into consumer electronics, as it in August, 1991 and has worked with megabytes (MB) of random access memory stands now as a company, "it would M." He Supermac in its continuing development. (RAM) and a hard disk drive. Adobe is added, however, that Apple needs to Recently, Randy Ubillos, who developed bundling QfickTime version 1.0 extensions establish a spedal division to work with Sony ReelTime, has been hired by Adobe. with Premiere — extensions which have only t o build PDAs." He suggested thatJapanese The ReelTime software waa developed to recently been released by Apple. Premiere fl r m s already have consumer electronics make use of the Video Spigots, SuperMac's also requires 524it QxicMrm version 1.2 or e x pertise. digital-video capture hardware boards, later aa well and Adobe says a QaickTimeCar u so agreed that Apple and the rest of which were another hit of the show. compatible, digital video capture board ia t h e U S electronics industry should stop WordPerfect showed off its new version recommended. wasting time recreating technologies that of WordPerfect for Macintosh with a digital already exist, and should form more Contest: TedChedboume.Adobe,tel415461~. video clip prepared with Premier. Other alliances with overseas countries, namely clips prepared with the product were in Japan. Citing Lee Iacocca of Chrysler as an

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off (the alliance) we may have a paradigm shift that will leave most of us in the dusaespedally those of us who like to type, apd Dan Farber, in a comment which drew a Now laughs. Bajarin provided the motivatipn behind the alliance, explaining that Apple a nd IBM go t t o gether t o c h eck t h e Microsoft march toward dominance in Pe

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THE COMPIJIER PAPER MARCH '92 69

New For INac: Anatomist

Teaches With HyperCard

Apple Tops In lWo Canadian Surveys

GRANTHAM'S LANDING, BC,JAN '7 MARKHAM, ONTARIO,JAN 22 (NB)-

(NB) — Folkstone Design has announced Anatomist, a human anatomy teaching and reference tool b u il t a r o und A p pl e's HyperCard doftware. Anatomist incorporates illustrations, speech, reference text, and p ersonal annotation in a hypermedia framework, the developers claim. It is based on material trom The Anatomy Coloring Book, by Wynn Kapit and Lawrence M. Elson, Ph.D., and is designed to complement the process of study the book provides. L uinda Bleackley, one of t h e t w o principals in F o lkstone Design, t old Newsbytes her company sees three main markets for the software: the nrst is medical education, including first-year university anatoiny courses; the second is public school systems; and the third is the generalenterest consumer market. Commenting on the package's appeal to children, Bleackley said Folkstone gave the software to a number of doctors for beta testing. "They had to kick their p r eschoolers otf the machine to sit down and use it, she said. The software indudes more than 500 i llustrations an d m o r e t h a n 2 , 5 0 0 anatomical terms. It p r ovides spoken pronundations of terms. Descriptive text is available to expand on the illustrations. Bleackley said Folkstone plans to market the software worldwide, and has had expressions of interest I'rom North America, Europe, Australia, and Japan. .The suggested retail price is US$295. Anatomist requires a Macintosh with two megabytes of memory, a CD-ROM player, and HyperCard 2.0. Conteol: Lulnda Bleachley, Fokstone Desfgn, 8044864502.

Apple Plans Aggressive

Multimedia, CD-ROM Push

TORONTO, ONTARIO, JAN 24 (NB)Apple Computer is about to get more aggressive about promoting multimedia, according to Paul W ollaston, market development manager for media integration and consumer products at Apple Pacific. Talking to a g r oup of j o u rnalists, Wollaston said Apple Pacific is adopting a policy of "CD-ROM pervasiveness,' aiming to get as many compact disk memory players as possible into the hands of its customers in the belief that this will break a vicious circle that has delayed the widespread adoption of multimedia Multimedia is the combination of data, text, audio, graphics, and/or video. It f'requently relies on CD-ROM as a storage medium because of the large capacities needed. Wollaston said that to date software developers have hesitated to produce CDROM titles because they believed there were too few CD-ROM players in use to make a viable market. Consumers, meanwhile, have not been buying the players because there were not enough titles to make them attractive. Wollaston also announced that more than 100 new thirdgarty products will take advantage of QuickTime 1.0, a system software extension that allows Macintosh users to manipulate sound, video and animation files more or less as they do graphics and text. Packages supporting QuickTime include presentation packages such as Aldus Persuasion and V ividus' Cinemation, education applications such as Kid Fix f'rom Broderbund and Scholastic's BankStreet Writer, word processors such as WordPerfect and Microsoft Word, and new videoediting products such as Adobe's Premiere and

readily

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Centaur: FrancaMraglh, Apple Canada 416-5135511.

Apple Canada is crowing over the results of two recent reports that gave its products top spot in both unit shipments and customer satisfaction in the Canadian market. The latest Nielsen Computer Products Index, in which Nielsen Marketmg Research measures personal computer shipments through resellers, said Apple was number one for the fifth consecutive two-month period, ending October Sl, 1991. Nielsen named the Macintosh Chlsic the topeelling personal computer in Canada for the 12inonth period since it was launched in 1990. The Macintosh LC placed third. E arlier i n January, J.D. Power a Associates published the results of its Overall Business Personal Computer End User S atisfaction Study. Ou t o f s o m e 5 5 computer, printer, and soft@me brands,J.D. Power gave Apple t h e h i g hest usersatisfaction rating based on a survey of nearly 6,000 business PC users at more than 4,000 sites across Canada. J.D. Power's study rated products on a number of a t tributes related to u ser satisfaction, giving Apple highest marks on easemfmse, support, capability, reliability, and software triendliness, as well as m overall satishction. Contact: Prance Mlraglh, AppleCanada, 416-5135511; EdwardGouldor John Esas, Iedfonal puhlio Reledone forApple Canada, tel 41$88D0180, hu 416860-1 0$4.

Sell-Ardis To Provide Canadian Wireless Net MONTIIEAL, QUEBEC, FEB 5 (NB) — BCE and Motorola Canada have renamed their wireless data communications network joint venture and expanded its coverage by buying IBM Canada's private network. IBM Canada will be the largest customer of the newly named Bell-Ardis, formerly called Mobidata. In the United States, IBM and Motorola are partners in the na6onwide Ardis wireless data network. In Canada, IBM will not be a shareholder in Bell-Ardis, but will have a joint marketing arrangement with the company. BCE's subsidiary BCE Mobile is to own 60 percent of Bell-Ardis and Motorola Canada the other 40 percent. BCE is the parent company of Bell Canada, Canada's largest regional telephone company, andNorthern Telecom. Alain Fontaine, president and chief executive of Bell-Ardis, told a Montreal press conference that the acquisition of IBM's private network would allow his company to extend its service from the central provinces of Ontario and Quebec to all of Canada The Bell-Ardis network is now able to reach about l4 million Canadians, Fontaine said. Portable computers and terminals can exchange data among themselves and with stationary systems using the network The BellMdis network in Canada is linked to the Ardis network in the United States, which has nodes in some 8,000 cities and towns, Fontalne added. J ean M o nty, p r esident an d c h i e f executive of BCE, said the announcement of Bell-Ardis, "will add to the wide range of technology that Bell already provides in this area. B e l l's wireless communications interests include cellular telephone and paging services as well as telephone services on airplanes. Andrew Gray; vie+president and general manager of Motorola Canada, said wireless data communications will be important to many businesses.'In our opinion," he said, the current and future success of many businesses lies in nationwide, untethered, a nd, y e s , N or t h Am e r i c an data

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Bill Etherington, president and chief executive of IBM Canada, said his company

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began usmg wireless communications about four years ago to help its Beld service staff communicate. The system has resulted in about an eight-percent improvement in productivity in IBM Canada's customerservice operations, Ethermgton said. Etherington said IBM Canada chose to seII its private wireless network to BellMdis and have that company provide it with wireless service "so t hat w e c o u l d concentrate on our core business. A marketing agreement with Bell-Ardis also allows IBM Canada to offer the service to its own customers, Etherington added. Complementing that announcement, IBM Canada also announced the availablhty in Canada of the PCradio, its notebook computer wi th built - i n r adio communications. Under an agreement with Bell-Ardis, IBM will sell the PCradio with

knight on a horse running across the screen are actually transitions to give the software. time to load another segment of the game. When asked how long it takes to win the game, Sachs said johngly, "I only write these things, I don't play them." Actually, the game isn't complete, though it was not dasy to tell by playing it. Available in five languages,' German; French, English, Italian, and Spanish, Defender of the Crown II is expected to be available this Spring and retail for $59395. The CDTV player retails for $799, but is expected to drop in price thickly, Newsbytes sources said. Sachs is scheduled to teach another seminar onthe Queen Mary in Long Beach at the next AMI Expo, focused on [he Commodore Axniga hardware and software platfoxxn. Issues of Annga World Magaxhte industry-specKc wireless apphcations and contain details about the AMI Expos around integration services, along with access to the country. Bell-Ardis sexviceL Centaen Jlm Dlonne,Commodore,Tel 21$4$1-01 SO, Bel14rdis will charge for the use of its Fax 215421%1 SS. netvrork at the rate of eight cents per packet, regardlessof the distance over which messages are transmitted. Fontaine said a typical user's usage charges will probably be CES: Show overviewin the C$IOLC$150 rangeeach month. Computers as "Appliances' Along with IBM Canada, BellMdis has LAS VEGAS, NEVADA, JAN 14 (NB)signed up Otis Elevator and Ontario Hydro, Consumers will be using computers and not a provincially owned electrical utility, as even know it, if the plans and products initial mstomers for the network. announced at t h e W i n te r C o nsumer Bell-Ardis also announced strategic Electronics Shaw take root. partnerships with 12 companies that will sell Severalcompanies announced products products able to work with its network. that are computers with modems for Besides IM Canada, they include Carrier conununication, but that look like slightly Logistics, Digitech, IIS Technologies (a Bell different versions of ordinary house/old Canada a8iliate), Itron, Lec~ Mobil e items, such as telephones and televisions. Computing, Poqet Computer, Servic~ ATILT's Videophone is a good example, as is Systems Internatxonal, Simware, Telxon the Scanphone,and the Fox Home Theater. Canada, and Toshiba Apple President John Sculley announced the company's intentions to create PDA Centaol: Chds Beedle,Bell-AnSs,418-254-7O10; Sob (personal digital assistant) devices for the TrowelI, MotomlaCanada, 41&ASS-1441; Stan consumer market which will be disguised DldzbaIis, IBM Canada 418474-20$6. MadntoaMxmd xnultimedia computers.

s

CES: Defender Of The Crown II Debuts For CD7V

LAS VEGAS, NEVADA, JAN 15 (NB)-

Commodore's CDTV, a compact disc player for home entertainment that hooks up to a television, looks like a video cassette recorder and competesdirectly with Philips' CD-I product, had some impressive titles on display here at the Consumer Electronics Show. One was "Defender ofthe C'rown II" by software author/publisherr im Sachs. The quality of the appearance of compact disc titles seems to have a good deal to do with how the title is developed and not the CD player itself. Defender of the Crown II" seemed to show oif what the Commodore CDTV is capable of. Sachs, a retired mihtary pilot, is a hero weB known in the Commodore industry when it comes to developing games with superior graphics and music. Sachs not only develops games and music to go with them for the Commodore Axniga «nd CDTV, but teaches courses in how to do so. Sachs told Newsbytes that Defender of the Crown II is a takeoff I'rom the original

Defenderpackage, erst developed for the Amiga

"I was able to take all the stuff that ended up on the cutting room floor from the Srst Defender of the Crown and use it here," Sachs said. But the second version doesn' t

However, other issues were tahng re at

the show. A new piece of compromise legislation between the recording industry and the Electronic Industries Association (EIA) was being promoted in a grass roots

catnpaign by the Home Recording RiIIhts

Coalition. Congressmen were being escaped around the show by HRRC representatives; HRRC is dosely ahgned with the EIA. The H R R C w a s a c t ively seeking consumers at the show to write to their elected representatives to promote~ the Audio Home Recording Act (S. 1625/KR. 52M), a piece of legislation which insures consumers, retailers and manufacemers may not be sued for private, noncommercial home audio recording. Manufacturers of digital audio recording products would pay a modest royalty to a special fund for copyright interests. The biii is aimed at digital recordings only, (not analog) and could have an effect on the computer industxy as well, paving the way for consumers to be able to copy

software for private, noncommercial use.

In theway of games, Nintendo and Sega were competing, with Nintendo in very high profile. Nintendo dominated the South Hall and had a tent outside which wasilike entexmg another world. ¹ntendo products Som thirdyarty developers abounded and players intensely concentrating on video

games were evexywhex'e. One of the most fun and intriguing

look like a stopped together version of the displays wasa real4me animation display of Brst game. Maxio from the Mario Bros., who called to, The graphics are fascinating and the game is intriguing and complex. Set in the year 1192 in Europe, the object of the game is to earn 20,900 pounds sterling to get Richard the Lion H e arted back from

Leopold of Austria. The game is very deep and indudes strategy, adventure and arcade play. The game appears to be wellylanned and the animation is fun and engaging. Intriguing graphic e8ects, hke a shadow of a

and talked with, attendees from a television screen. Mario would call to a passerby who w ould look a r ound u n ti l t h e M a r i o

animation directed the person's attention to the television screen. The Mari character was just the head, but it smiled, laughed, ftowned, and interacted with attendees just hke a real person. In Btct, Mario told several attendees how "real" they looked. The secret to Mario is called "digital

puppeny," which allows a human operator


THE COMPUTERPAPER MARCH '92 71 to control the head movements and speech of a high-resolution, computergenerated c haracter w i t h hi s / h e r o w n h ea d movements and speech. Simgraphics, developers of the display, took Newsbytes behind the curtain. Improvisational actor J. Stephen Coyle was Mario, with a Digital Fadal Waldo from The Character Shop attached to his head and neck Coyle viewed and heard attendees via monitors and microphones hidden near t he television screens where M a r i o appeared.The Waldo was a conglomeration of wires and electrodes protruding all over Coyle's head and shoulders that made Mario imitate his facial movement. Coyle had a mouse in one hand that rotated Mario, so if Mario got disgusted with an attendee, he would turn his back on them. A %icon Graphics 420 VGX Workstation running a Performance Animation System did the digital animation, interpreting the signals from the Waldo. The Character Shop of Van Nuys, California, has done similar animation projects and is responsible for the animation of the character Pizza the Hut from the movie "Spaceballs." Of course Japanese 6rms were at the show in force and received even more attention after the publicity U.S. President Bush got from his recent trade talks with Japan. While Japanese products seem to dominate many of the consumer electronics industries, it seems they do not have a foothold in the stereo speaker industry, or in the computer software industry. Audio speakers, it seems, are the realm of the US, as rock and roll requires a speaker with a dynamic range, heavier base response, and more efficiency to play louder, says Steven Frankel, a consumer electronics analyst quoted by the Associated Press. Computer software is another realm US companies have almost exdusively, and that was quite evident at CES. Further, while the economy is still sufFering, the consumer electronics industry is holding its own compared to other sectors of the economy, said Frank Myers, chairntan of EIA and speaker at the opening session of the CES. The last major topic at the show was from Sculley and others who strongly echoed the theme already espoused by the major computer retail stores like CompUSA and ComputerLand. Everyone seems tobe predicting further growth in the awakening home ofBce market. Contact: Steve Glenn, Slmgtaphhe, tel 213-255-N00, fax 218-255-N87.

Technology Forecast Intel has announced it expects to introduce as many as SO new processor chips during the next few months. Most people agree this w ill cr eate m o r e c o n fusion i n t h e marketplace. Most computer makers will settle on four or five chips selected from this group. These new chips wiII be comprised of both S86 and 486 designs. At the same thne Intel is expected to cut the prices of the S86 chips by another 20 to SO per cent. This will place their price at half that of the 1990 price. By March, Intel will be offering several complete 486 PCUs. It has been speculated that Apple may discontinue the original Classic at the same time it converts the Macintosh LC to the 680SO chip. This would make the complete product line consist of 680SO and 68040 processors. If the Classic is dropped, the p rice o f u se d M a c intosh SEUs a n d Macintosh Pluses could xise. John Hastings is the president of the American Computer Exchange, which matches buyers and s ellers of u s ed microcomputer equipment. For more information c o n t act t h e Am e r i c an Computer Exchange Corporation at (800)

7864717. — John Hssliags

HAL Celebrates Birthday

URBANA, ILLINOIS, JAN 1S (NB) — The occasion of the arrival of January 12, 1992 brought commentaty throughout the media concerning the "birthday of HAL, the computer from 2001." In the 1968 movie based on Arthur C. Clarke's book 2001: A Space Odyssey, HAL says "I am a HAL 9000 computer. I became operational at the H~ . l abs in Urbana, Ill. on the 12th of Januaty, 1992." (The voice of Hal in the Stanley Kubrick film was actually that of Canadian actor Douglas Rain.). The arrival of January 12th caused Uaitef Pms Isstessatioaal and the ¹w FmhTidal to devote feature stories about 2001 and its relation to b oth th e p r esent state of computer technologyand what may come in the future. Both piecesquote authorities stadng that

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we are a long way f'rom developing the type of independent decision~aking computer system that the fictional computer was. The UPI quoted Clarke as saying, however, that HAI like computers are inevitable because man is just "an intermediate stage in the development of real intelligence." In the SusdayTissss piece, writer John Markoff also refers to the longstanding stoiy that the term HAL was a "lightly veiled reference to IBM" (because each letter in HAL proceeds those in IBM by 1). Markoff quotes Chrke as saying: I' ve been trying to put that myth to rest for the past SO years." Clarke insisted that HAL stands only for what was originally stated — "heuristically programmed algorithmic computer." — BarburNE McMslkn O'JohaF. McMulsa

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ALBANY, OREGON, FEB 7 (NB) — Supra Corporation has introduced two new Vision Presentations Inc. 200-1380 Burrard Street, Vancouver, B.C. c ompact V.S2 modems with data/ f ax capabiTities and other new features. The SupraFAXModem V.S2bis can transmit computer data or faxes at speeds up to 14,400 bps, while the SupraFAXModem V.S2 can handle data and fax transfers up to 9600 bps. The V.Mbis carries a suggested retail rice of $S99.95, while the V.S2 sells for 299.95. Both machines, which are housed in compact cases measuring 1 X 4.5 X 6.5 i nches, recognize Class 1 an d 2 f a x commands, are compatible with Group S fax a..O'.:a'0,"s,'.1,'a • • • • • • machines, and have the ability to send and receive faxes directly from the computer. Both modems support data compression and error correction protocols, induding V.42bis four~ n e compression at throughput rates up to 57,600bps for the V.S2bis, and S8,400 bps for the V.S2. An interesdng feature is the LCD status display, which resembles a digital clock face. The display can show up to 25 different status messages, replacing the indicator lights found on many modems. Other features of the two modems indude support of voice and caller ID. The voice feature, which will be available in mid1992 when the user-installable software comes to market, allows the modems to send and receive digitized voice, as well as We' ll get youI"':IA'Ha. working toseth'er ctt jeik"'performance. compress and uncompress voice data Supra says the voice feature will also Interconnect lANs',""&AH'i::::.:+ O::ohji~ A'nalysis and Design generate and recognize touch tones and • Network Capacily Planning • Insfctllation of Gateways, select the best transmission rate, depending on the quality level desired. The voice Bridges, Routers • UNIX • PC • YAX/VAAS feature is designed to support voice mail, a nswering m a c h i nes, a nd digi t a l announcers.

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THE COMPUTERPAPER MARCH '92 75 interactive voice applications. Supra ofBdals say they are particularly pleased with the pricing of the two modems, which they say is possible due to innovative design and the Rockwell chip sets usecL "We are very excited about the power we' re putting into our customers hands at these very afFordable prices," said Supra president

John Wiley.

Cable and software kits for IBM and compatibles, as well as Madntosh systems, are available. Supra says PC intexnal models will also be available later. The Mac packages are compatible with , System 7, and include FAXstf fax software, Microphone coxxtmunications software, a : CompuSexve Infoxmation Manager starter ~ kit and software. The IBM kits are available in DOS and Windows versions. The Windows package

includes Winfax, a fax transmit/receive program for WindowL No communications software comes with the Windows package, since Windows has its own communications software. DOS packages include FaxTalk software and th e M i r r o r t e l ecommunications program. Both modems are AT command compatible, automatically adjust to thc. best protocol and data transfer rate, and have an adjustableaolume speaker. S upra s a y s o w n c;rs o f ear l i e r SupraModems can upgrade to current packages. For more information about upgrading, or about Supra products, call

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76 THE COMPUTERPAPER MARCH '92 GVC," he added. Plans call for Steve Laliberte, director of BIX, to join GVC as its director of computerrelated services. GVC has also assumed responsibility for the provision of BIX's helplines and administration. Existing helpline and voicemail helpline numbers remain unchanged, the company has announced. Delphi forms only a small part of GVC's activities. The company currently acts as a information distributor for cable TV, telex and other data networks. This suggests that BIX will eventually be accessible through the GVC private data network in the U.S. Currently, BIX is available in selected U.S. cities through its own private network as well as via Tymnet on a worldwide basis. The network access charges vary from $2 an hour upwards, over and above the normal $15 per quarter "fiat rate" onhne charges for the main BIX service.

kilobits/second and an additional control channel at 16 kilobits per second. Voice communication requires 56 hlobits without

compression, and typical high-speed

modems attain little more than 9600 or 14400 bits per second by contrast. In theory, ISDN should cost no more than voice phone calls, because many phone companies already transmit most of their voice by digitizing it and sending it over the 64-kilobit channels that ISDN uses. Because ISDN uses the copper wires that are already in place throughout the network world, it requires no additional physical equipment — unlike plans for fiber optic multi~egabit data connections. ISDN is also sufficiently fa s t for good - q uality videotelephony. Kapor suggested, and the audience agreed, that almost every member of the audience would buy such ISDN service if it were available under the terms he describes. Such could be the start of a network world Contact: GVC - Tel: 6174914$42. for everybody in the USA. K apor a l s o pus h e d f or more commerdalization of the TCP/IP "Internet" t hat already hooks together t ens of thousands of computer systems in research SAN FRANCISCO, CALIFORNIA,JAN 80 labs and educational institutions around the (NB) — Mitch Kapor, founder of Lotus world. Kapor offered some free business Development and the Electronic Prontier ideas to the audience, suggesting that Foundation (KFF), used the keynote address people work to start network service bureaus to allow the exchange of money, and even a at the W i n t er '92 Usenix t e chnical conference to hammer home the EFF's network bank that accepted checks signed vision of a civilized network world, with with digital signatures. networhng for am. T he EFF hasrecently opened an ofiice in Kapor feels that ISDN — a technology Washington, DC to assist with its public considered by many to be obsolete even policy lobbying efforts. In addition to before it has become widely available — is in promoting universal network availability, the fact the key to universal access to the KFF has worked to make itself the ACLU of network world. ISDN provides digital service the network world, assisting those whose using the same basic equipment used by rights are abused by law-enforcement voice technology. An ISDN connection o fficers who m i sunderstand o r f e a r provides 2 c h a nnels of d a t a a t 6 4 computer and network technology.

Kapor Praises ISDN

As Key To Future

ISA Panel Discusses Future Of

for a crime story to wind up in the dajly paper than a story reporting a new on ' e NEW YORK, NEW YORK, JAN Sl (NB) — A offeflIlg. Quittner said: 'Everyone understands panel of professional observers of the crime and can jump right into the stop. i nteractive services industry told a n When I write about new information servi audience of service provlders that it must do I have to define such terms as 'information more in theway of promotion and market 'modem,' 'on-line,' 'operatidg education if it wishes to attract the popular service,' s ystem,' e t c. , f o r t he s t o r y t o Qe marketplace it desires. understandable to the general public. By the Speaking on January 80th before the time I do that, there is no room left in a Sew New York chapter of the Interactive Services hundred words for the story. I'm sick of the Association, D e nman M a r oney, v i ce term 'chicken and the egg' but that's whalt it president of the advertising firm' D'Arcy is — the general public has to understand Masius Benton 8c Bowles, concentrated on more about technology before it will relate the differences between mass media and to an in-depth article about some new what he called "class media," saying that d evelopment; i t w i l l , h o w ever, p o t c urrent advertising methods will b e understand the pieces unless I explain ge dramatically affected by any movement terminology and the explanations reduce toward interactive services. Maroney said: "Advertising in a mass the readability of the article." John McMullen, Newsbytes NY Bureau media world is passive. People watch Chief, agreed with Quittner's analysis as it television and ads come and go. When we deal with interactive television and radio, applies to Newsday but said that it was Itot faxes and computer systems, advertising particularly relevant at Newsbytes, which takes on a much narrower focus and, as we concentrates solely on technology. He ssrid: "Our readers are, by and l a rge, very progress, the recipient will have a hand in technically aware and do not r e quire selecting and tailoring the advertising he or constant explanation of terminology." she receives." McMullen added: 'The use until nod of Maroney used soap operas as an example of mass media, saying "people watch the the term 'videotex' was a liabiTity. The term dramas and then are hit by the soap ads," causes many to think of a medium whose and "dialw-porn" as an example of class time has never come. I'm glad that tIhis organization changed its title from )he media, adding that "We shouldn't dismiss Videotex Industry Association. The tIew the impact of porn —tiwas triple-X movies name is much less threatening.and p and not the betamax that jumpetarted the a much dearer image of the medium." VCR boom. Quittner told Newsbytes that he felt Newsday technology reporter Josh widespread use of interactive services ~ay Qdttner admitted to the audience that the sneak up on u s r apidly, saying: "The t echnical nature o f o f f erings by th e technology is in place. What is needed now telecommunications and interactive services is for the industry to convince the public of industry often causes its news not to reach the value of such services." the public. Quittner, a f o rmer crime — BuMra E McMeficn reporter, said that it was much more likely

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Windows & OSI2 Show:

James Burke Keynotes

Windows & OSQ Show: What's Hot And What's Not

SANJOSE, CALIFORNIA, JAN 29 (NB)-

SAN JOSE, CALIFORNIA, JAN 50 (NB)-

Multimedia expert and keynote speaker James Burke briefly talked exclusively to Newsbytes'after his opening address at the Windows & OS/2 conference here inSan Jose. In reply to a question as to whether he thought th e c o m puter i n d ustry was dominated by vested interests such as Microsoft and IBM, he replied, "not for much longer. The "vested interests question came as a result of Burke's interesting keynote speech which had r evolved a r o un d t h e theme of "1 plus 1 makes 3," in which he argued that, historically, two seemingly unr e l a ted technologies have often combined to make a third. In it, Burke had also argued that "institutions" and "institutionalized thinking" had historically constrained the development of innovative thinhng. Newsbytes also asked Burke if hc did not think that the computer industry itself was just another institution, to which he that "the computer industry is different. In his speech, Burke said he sees multimedia technology as a continuation of the uend away from large scale. Also, he said that individuals want more choice, and multimedia is a way to give it to them. New technology, he said, will allow everyone to have their say. Speciflcally, he said, multimedia is a way "to rapidly educate the electorate. One of the major potentials for multimedia, he said, was in educauon. Interactive programs," said Burke, 'are already revolutionizing adult education. Said Burke in his speech: In general, perhaps the most important aspect (of this new technology) might be.. . to foster the acceptance that education does not flnish in school. Kn owledge, he said, i s a key commodity for the individual." "With u nrestricted a c cess t o a com m o n information source, people will use the technology for everything in life," he said. "If you g i v e p e o ple u nlimited a n d uncontested access to knowledge, to each other, and to the software that will teach them to use the system in t h eir own idiosyncratic way, and through the network, remove from them the constraints of place and time, then the institutions that have held us back for centuries will lose their importance. And with them will go thc institutionalized attitudes." Concluding his talk with Newsbytes, Burke said that he was "very optimistic" about the future of the industry.

One of the more entertaining seminars at the Windows & OS/2 Expo in San Jose was the " What's Hot an d W h a t's No t i n Windows" session. The panel featured industry experts Carole Patton,rim Cann'mg, Randy Dugger, Michael Miller, and Brian Moura, each giving their own top "hots" and llots.

THE COMPUTERPAPER MARCH '92 77

• s •

Windows & OS/2 Show: Nlicrosoft Demos Windows S.1

demonstration of $.1. However, the trickle to the exits had become a deluge by the time he got to thc "Bad Apple" feature, SAN JOSE, CALIFORNIA, JAN 30 (NB) — It should come as no surprise to anyone that which can recover data after one of the Windows 5.1 has reared its head almost as product's trade-mark Uninterruptible many times at the Windows & OS/2 Expo in Application Errors decides you' ve done San Jose as the After Dark carrier bags. And enough work on this particular document. Those premature departees, had they why not, I hear you retort, the product has its name in the title of the show, so it surely s tayed, w o ul d h a v e s e e n a bri e f demonstration of the new File Manager, deserves some airtimel Well certainly, plenty of people have which now allows both the tree and a been crowding the Microsoft booth to sce a directory to be seen at the same time on the demonstration of the product, along with screen. It also allows for multiple windows to other such luminaries as the dangerously be opened simultaneously. Speed improvements are said to be a vaporous Windows NT, U i sual Basic, major feature of S.l, along with improved Miicrosoft Pubhsher, and Miicrosoft Word. "drag-and-drop c a pabilities, and new At the end of the "What's Hot and What's Not in Windows" session, Bill Miller, TrueType fonts. One of the PC industry's manager of systems marketing for Microsoft, new catchyhrases, OLE (object linhng and made a valiant effort to detain the audience embedding) also got a lightning mention as o f grizzled j o urnalists with a q u i c k it "allows users to create compound documents," according to Miller.

s

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Ncwsbytes got to the session just in time to hear half the participants on the platform fawning over M icrosoft's W or d f o r Windows 2 .0 wor d processing so f t w are, a lthough t h e ex p o r t f'acihty was criticized. N ot to b e l ef t o u t , WordPerfect 5.1 for Windows was given a "tepid' mention (just under "hot") for such features as the flle format being in 5.1, which is the same as the latest DOS version; the keyboard template having both DOS or Windows; having a button bar with big, readable buttons; and a good flle manager that can be run even if WordPerfect is not. Other 'hot" mentions i n cluded: Micr ografx Inc.'s Windows Draw graphics software; Alien Computing's FAXIt for Windows, which allows faxing from within any document; Ocean Isle Software's Reach Out, the Thnbuktu equivalent for Windows; and mouse pads with command trees drawn on, as a sort of cheat sheet for specific applications. Two "nots" that spring to mind were the Wingz Windows spreadsheet, and Thinx. Wingz got the thumbs down because, according to the panelist, the company brought out the product for inultiple platforms at the same time and did not tune it from the Macintosh version to Windows

properly. Thinx also got a dishonorable mention. The panelist seemed to think the product was a crossbetween a drawing program, a spreadsheet, and a database. Evidently, the panelist called Thinx an 'interesting mental exercise," although he was "not sure who would use the product. Newsbytes went to the Thinx and spoke to Bill McGrath, who said that the product was aimed at 'spreadsheet users who want to visually represent their data. The session concluded with a brief demonstration of Windows 5.1, although, uns~ risingly, no one mentioned if this was a "hot product, or a 'not product.

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THE COMPUTER PAPER MARCH '92 79

PreadSheet FOr WindOWS WarS COntinue

New For PC: Adobe Illustrator For Windows

version of Windows, Windows NT, about the S same ume. SCOTTS VALLEY, CALIFORNIA, JAN Sl Industry watchers estimate that IBM now (NB) — In a fiercely competitive market, the has only about 20 percent of the nearly $20 major software companies producing billion worth of IBM-compatible personal s preadsheets — Lotus, B o r land , a n d M O U N T A I N V I E W , ,::;::: :;:i.'.:.:!. computers that sold in 1990. Microsoft wontinue to battle it out, but now CALIFORNIA, JAN 29:;:::;, "':,':" An IBM spokesperson said that IBM is in the Windows environment. In the latest (NB) — Adobe Systems " „, also considering the use of an OS/2 logo, round, held at the Demo '92 show in Indio, has announced Adobe'..''.:::" .'~ j i::.".::.':.",.'.:.' among other marketing options. He said California, Borland said its Quattro Pro For Illustrator 4.0 for Microsoft IBM has been working with numerous endows product, still in prerelease testing, Windows. hardware manufacturers to gain broader won. T he W i n dows version o f A d o b e acceptance of OS/2. Borland said Quattro Pro For Windows Illustrator is very much like the Macintosh "What's important to customers' It' s was compared against Lotus 1-2-5 For version, and, like the Macintosh version is important it (the hardware) runs Windows. Windows and Microsoft Excel 4.0 for geared toward professional illustrators, That's our position on it," said Weed. Windows in three categories. The three Adobe said. categories were basic data entry and Adobe lists new features in the Windows Contact: Mcrosotl Canada, 418-5884454. version including editing in preview mode, improved graphing capabilities, improved color support, online, context~nsltive help, marquee zoom, and import and export file support. The company says the time it takes to load files has been significantly reduced in the new version and the software has been opthnized for performance with Intel 586- and 4854msed systems. Adobe is offering its Adobe Streamline „

,

formulae, analysis and graphing, and macros. Quattro Pro scored higher in the first and second categories and tied in the macros category, Borland said. Quattro Pro for DOS has been doing quite well against Lotus 1-2-5 for DOS. The Pasadena IBM Compatible Users Group, one of the largest IBM user groups in the U.S., had both products in last year for a "shoot out" side by side and feature by feature, and said the Borland product won hands down. Lotus is in fact in the midst of a "lookandkeel suit against Borland in regard to one menu in the Quattro Pro for DOS

CosstinusdomPage 81 'R

C

5.0, Adobe Type Manager (ATM), Adobe Typealign,and Adobe Separator software programs with 40 typefaces and patterns, textures, symbols, and /orders from the Adobe Collections Editions with the new version 4.0 of Adobe Illustrator all for $695. The Streamline 5.0 product will only be available with Adobe Illustrator 4.0 for the first 90 days after its release, the company added. Adobe Illustrator will be available in the second quarter of this year from authorized Adobe dealers. Conlaot: LaVon Collins, Adobe Systems, tel 415-861-

4400, fax 41 54l61 4788.

Microsoft To Certify PCs for Windows SEATTLE, WASHINGTON, FEB 5 (NB)For some years now clone makers have advertised their PCs as "IBM compatible,' but that standard could soon be obsolete. Microsoft Corporation has announced that it is offering the 150 hardware suppliers whose PCs run Windows programs the use of a "Windows xertified logo. The offer included IBM. If the offer is universally accepted by the manufacturers, the criteria could change to "Windows compatible." Microsoft said the logo can be used to certify that a manufacturer's machines meet Windows technical standards. 'The relevant standard is no longer the IBM PC because the IBM machines are not even compatible with themselves," said R oger Weed, m arketing m anager a t Microsoft'a systems unit. Microsofi said it will hold a conference for personal computer makers in San Francisco March 14 to kick ofF its bid to make Windows compatibility the industry standard. "We think Wmdowa is becoming a very strong and powerful brand name for customers - they look for software that is Windows compatible and they look for machines that rm Windows very well," said Microsoft spokesman Marty Taucher. Microsoft says it haa already signed up three well-known PC m a kers Di gital Equipment Corporation (DEC), Tandy C orporation ( Radio Shack) an d D e l l Computeraa well as several otherL The Windows certification program for hardware has the potential to widen the chasm between former alliea Microsoft and IBM, started when the two giants went separate routes regarding operating systems. Microsoft stayed with MS-DOS, while IBM

P

hyped their OS/2, promising it would "run Windows better than Windows.' That version of OS/2 is expected in March, while Microsoft is expected to release its next

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THE COMPUTERPAPER MARCH '92 81

ornpcs79

Corstintscdp

Adobe Streamline 3.0 Converts Bitmaps To PostScript

product that duplicates a menu in the Lotus 1-2-5 for DOS product. Microsoft announced that it plans to modify Excel so it can use unmodified Lotus macros. The move was designed to attract Lotus users to Excel for Windows. A macro is a series of keystrokes which can be stored and played back at will. For example, a'macro could be created that would save the current spreadsheet, then print it, simply by pressing two keys. Complex macros can be created which pause for input by the user, display graphs, format portions of the spreadsheet, and nearly any other function which can be p erformed m a n u ally. P o we r u s e r s frequently have numerous complex macros, which they might be reluctant to re~cate in a new prograxL Microsoft is actively seeking Lotus I 2N macros to test with the new version of Excel, now in pre-release testing. Microsoft Excel for Windows with Lotus macro capabiTity is expected to ship in the first half of this year. Those who wish to send in Lotus macros for testing should send them to: Macro Mailbox, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052. Those who include their name and address in submitting a qualifying macro will receive a copy of Microsoft's Entertainment Pack for Windows, Microsoft said. Borland has announced its Quattro Pro for Windows product will ship in the first half of this year as well.

MOUNTAIN VIEW, CALIFORNIA, JAN 27 (NB) — Adobe; has announced Adobe Streamline 5.0 for Microsoft Windows for converting color and blacked-white bitmapped images into PostScript linc; art. Adobe outlined the new features in Streamline as new image-processing tools, more color support, a more interactive user interface, intc.roperability with Adobe Illustrator for Windows, and the ability to export graphics to popular file formats. The choice of which of the conversion methods to use from the three available in the product depends on the type of bitmap being converted, Adobe said. Contrast conversion is based on differences in color and intensity and is primarily for images without strongly defined contrast, like photographs. Threshold, a second conversion, divides the color spectrum into equal parts. Adobe says this is particularly useful where the image contains a variety of colors or widely spaced tones. The third conversion type, posterization, allows a user to selectively reduce from 256 color or 16 grayscale levels down to simple. black and white. Preprocessing tools help the user select and alter bitmaps before conversion. A mouse dick on the "magic wand" selects any s pecific color o r g r ayscale area f o r conversion or color assignment, and any color selected with the eyedropper tools can be saved and applied elsewhere in the image. This is useful for example, in touching up photographs, as color can just

Centaet: Catherine Miler, Borland, tel 40643$4661, fax40$436%050; N3crasaftCanada,416-5654434.

be selected by touching an area on the photograph so cheek color can be used to touch up around the eyes without the user having to create or match the color. The adjustable-width pencil and eraser tools are used prior to conversion, to add lines of any thickness or to erase parts of bitmaps, Adobe said. After the convc;rsion, postprocessing tools allow users to smooth and adjust thc: vector curves converted from b it map images. Vector editing options, such as selecting paths by fill color and stroke weight, allow thc user to substitute any process or custom colors for the colors of the original bitmap. Adobe added that postprocessing colors may be selected with an on-screen color picker within the paint styles dialogue box, by choosingpercentage of process color, or by selecdng a color from the original bitmap using the eyedropper tool. A line-recognition feature allows the production of personal computer-based forms. Thc, software is also smart enough to correct a form scanned slightly off to s traight, perpendicular, vertical a n d h orizontal l i nes. Adobe says text i s automatically removedduring this process. Converted artwork can be exported to CGM for presentation graphics; DXF for computer aided design (CAD); WMF for Windows metafile applications; and HPGL for plotters, Adobe said. Contact: LevenCollins, Adobe, tel 41 5-661 ~00, fax 41 5-661 4766.

The Michelangelo Virus Part

Of Disturbing legend

LOS ANGELES, CALIFORNIA, JAN 50 (NB) — Computer viruses have been around since computers were introduced, but the proliferation of computers is bringing attention to the problem. Dataquest, a market research firm, is predicting an upswing in the amount of virus attacks in American businesses in the immediate future. In studying the computer virus problem, Dataquest said t h a t o f t h e 6 0 0 , 0 00 computers in the survey, 65 percent were reported to have experienced a virus encounter, with n in e p e rcent having experienced a virus "disaster" (disaster defined as a virus affecting 25 or more PCs or diskettes). Dr. David Stang, research director for the NCSA, an organization that describes itself as dedicated to improving public understanding of computer security related issues, explained: "We are currently keeping track of a b out a t h o usand different computer viruses. With the seriousness of the virus problem, it is surprising that only 15 percent of the PCs represented in the survey haveanti-virus products installed." Andrew Seybold, director of Dataquest's Computer Technology, said: "Given the present industry trend toward increased information-sharing and networking, we anticipate an increasing rate of growth in the occurrence of virus disasters. The most recently heralded virus is the Michelangelo virus, named after the famous

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Nlajor Improvements Did the new version S.O address these concerns? — you bet your sweet bippy, and much, much more. The interface remains much the same for ease of transition by current users, but subtle changes make the program more accessible to the new user who expects certain Mac constants. Now there is a font menu (alas buried two sub-menus under the Options menu), the menu items are generally more intuitive, configuring printing to practically any printer is a brief and painless exercise and an online help feature with good topic and sub-topic organization means less need to reach for the manuaL And, what a change to the manuall — to give you some idea of the changes, the index of the previous version's manual was eight pages, and the new manual sports nineteen pages. Overall the manual is better organized, the writing is crisper, and when you need it, it is genuinely helpful. The buttons now work like you would expect (they didn't before), there are a host of user conflgurable options, e.g., determining whether the return or tab key moves you from field to field, set the date feature to display and print th e Canadi a n f or ma t (day/month/year), and set a "billminder" to remind you of post-dated cheques and scheduled transactions when you either turn on your computer or run Quicken.

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THE COMPUTERPAPER MARCH '92 85 • J w ork. T h erefore i t cross-linked or corrupted files that can be Renaissance artist. The virus was distributed provide manuals. The needs to attach itself to fixed with a diskwepair software utility. unknowingly byLeading Edge Products on system is prepared for p rograms tha t a r e What can be done? For the Michelangelo an estimated 500 computers between the user and is cheaper • executed, such as the virus, the CVIA says to start or boot the D ecember 1 0 a nd 27 , 199 1 , an d f or t h e O E M , but operating system files system only from the hard disk, not from a programmed to destroy the information on obviously, i s n ot • in the computer's boot floppy disk. Of course, if the hard disk is the computers' hard disk on the artist' s foolproof. ViruS iS aCtiVated sector, the partition already infected, that won't do much good. birthday, March 6. Professionals in the Leading Edge isn't the only company computer virus fiel say '+/hen /he Co~p4ter Q table thatisthe divider If a user is using only fioppy disks, the boot disks should be .write-protected. Never between one logical that has had a virus problem. Computer computer viruses are a drive and another on a reboot a system from an unknown floppy Sales Professional, a Somerset, NewJersey- general category, but single large hard disk, and write-protect all bootable disks, the based mail brder hardware distributor had fall more specifically or programs that have CVIA said. an outbreak of the same virus, around the into nine subcategories. aQi+t p birthClay To get rid of the Michelangelo virus on direct access to the same time last year. In that case, Virtual One category, BugCPU — like programs an infected system, a low-level then highReality Laboratories Distant Suns software ware, specifically names March S. with th e e x t ension level format of the h ard disk drive is product was infected and distributed with software that is simply .EXE, .COM, or attach required.The CVlA recommends backup of the virus, because VRL bought a computer poorly p r ogrammed t hemselves t o t he all the user data on the hard disk If the disk for development work from the New Jersey and therefore destroys a user's data, like letters generated in a word- was partitioned, it will have to be reuser's data. mail order firm. A program dassified as a Trojan Horse is processing program or accounting files, partitioned. An alternate method is to use a Novell has had similar problems with the Stoned S virus, distributed on its computer a programWsguised as a useful one4ntent b ecause those files do not have'direct access virus detection and disinfection package, said the CVIA. on destroying data. Often poinography or t o the CPU. networking software. John McAfee of Viruses should not be left unchecked, M cAfee Associates, a c o m pany t h a t other graphics files are the medium used to The Mi c h elangelo virus is believed to distributes anti~ s o f tware told Newsbytestransmit a Trojan Horse. A Trojan Horse h ave originated in Europe in the Spring of but if the Michelangelo virus is suspected, a the story told here is a common one. destroys data sometime immediately after 1 9 9 1 , says the Computer Virus Industry temporary flx is to change the system date to McAfee says he gets at least five calls a week the program is started but the user is A ssociation (CVIA). It infects IBM personal a date before or after March 6 using the from hardware or software vendors who unaware because the program loads into the c o mputers (PCs) and compatibles, and DOS DATE command, and change the date back to noimal after March 6. That will at video memoxy and while the user's hard disk particularly the hard disk drive partition have distributed a mus to users. In the case of Leading Edge and data is being destroyed, distracts with t a ble and the boot sector on the Soppy disk least prevent activation of the virus, but not its spread. C omputer S a l e s P r o f essional, t h e displays of moving graphics on the computer d rive. Several virus detection and prevention Inonltoi' • The virus is spread by booting from M ichelangelo virus infected the n e w A computer virus is more specifically u n known or shared fioppy disks, the CVIA programs are commercially available. Most computers in the preparation of the hard disksfor "plug and play" so users would not defined as "programs that modify other s ays. The CVIA says once booted the virus Can detect a virus~ected system, and some have to do formatting and installation of the programs to include an executable and i n stalls in the computer's random access add preventative measures like loading into colnplltei' s operatmg system. possibly altered copy of themselves. Easy to memory (RAM) and transfers itself to other RAM and "watching" for viruskke activity. Microsoft, which supplies the operating create and difilcult to detect, viruses pollute fi les each time DOS commands are used or Contact: ComputerViws IndustryAssceletion, tel 408system DOS and the environment Windows systems by inserting copies of themselves executable programs are started. 727~5$, Su408-7394204; Lance Woel,Virtual to computer manufacturers, says it has i nto, appending viral clones onto, o r T he vir u s i s a ctivated when t h e Realily Labonuoka, tel 805-287-2$11, fax 805445begun licensing DOS and Windows to OEMs creating shells around ordinary executable c o m puter's system date is the artist' s 8615; Sake Roblnzln, Conyuter Sales Professional, tel (original equipment manufacturers) in such files,' says Richard Levin in his book The bi r thday, March 6. Upon activation it causes 908-SN4628,fax808-583<999; John McAfee,McAfee tel408-088-3832,fax4084704727; Mary loss of all information stored on the hard Associates, a way that the companies do not need to ter Vines Handbook. Hand, Oataquest, tel 40L437M12, fax 40$4S74292. virus needs access to the computer's d isk. The loss is nonrecoverable, the CVIA give the users disks, but can install the operating system on the hard disk and central processing unit (CPU) to do its dirty says. On floppy disks, the virus may cause •

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86 THE COMPUTERPAPER MARCH '92

NeXT Heralds 400+ Percent Growth, New Products SAN FRANCISCO, CALIFORNIA. JAN 24 Third party applications for the NeXT are increasing in numbers (NB) — NeXT announced it is experiendng an unheardwf growth spurt, repgmting a 448 as well from.68 to 247 during 1991. NeXTusergroups went percent increase compared to its <~i revenue last year. The company ,ibi ii h. f rom 6 5 in number to over reported $127 million in 260 group~ m 28 countries, revenues for its fiscai «c ompany added. i~ii>. iiiX> i'>i'

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user version of NeXTstep requires 120 MB WASHINGTON, DC, JAN 29 (NB) — In a of free hard disk space for use and is ofFered corner of the Comnet communicatikns at a retail price of $995. The developer s how, Quarterdeck Office Systems ~ e r s version,which requires a 400 MB of hard of the DESQview operating environm~nt, disk space, is being offered for $2,495. was demonstrating DESQview/X. NeXT has also announced faster, color T his products combines the DO~ d versions of the NeXTstation which the DESQview and the Unix-based X-Wingw company says are also less expensive. These environment in a combined product that mturbo" versions of the N e X T station, s can be used on either or both operating Steve Jobs, c o products, including NeXTstation Color and NeXTcube are built systems, an operaung system around the Motorola 68040 processor QuarterDeck Of'fice Systems started Computer, Inc. and that is designed running at 88 megahertz (MHz). advertising DESQview/X late in 199$ in current president f or I n t e l 4 8 6 Previous versions of these new "turbo" hopes of having it on the market early in and chief executive '~<~<. based computerL N eXT computers were based on t h e +>'gy p' i'' 1991. Now they are talhng in terms of 'the C a 1 1 e d Motorola 68040 chip, but only at 25 MHz, first quarter of 1992. Bill Crawley, viyho i NeXTstep 499, the NeXT said.The turbo computers have been Computer, said: "Our identified himself as a "QuarterDpck 1991 resulu arc a solid i X i X s operating system is rated at 25 miihon instructions per second ii> memory Demigod, said that (MPS), compared to 18 MPS for the 25 translates to a March delivery. especially given the worst the same operating MHz versions. While at the booth we talked to a recessionaty environment in s ystem offered on t h e NeXT said it has also reduced prices on number of network managershke Richard memory." Jobs gave thc NeXT. the computer designed its other computer configurations by an iiQQ XX> Johnson, staff engineer for F r eddick keynote speech, appropriately, Xs iiXXh and built by NeXT Computer. The average of 10 percent. ' Engineering. He said many network ' Otherannouncements by the company at the NeXTWorld show in San NeXTstep 486 allows NeXT and 486-based managers want to use X-Windows as a user Francisco on Wednesday. computers to interoperate seamlessly with included the debut of a 860 dots-per-inch i nterface, an d t h ey' re e x cited t h a t Jobs said NeXT has to be significantly each other, as well as with Apple Madntosh, (dpi), four-color printer; an external DESQview/X will make their entrance jato better to get the advantage over entrenched Unix and IBM or compatible computers. compact disc readaonly memory (CD-ROM) the PC software world simpler. That' s Rumors were f l y i ng p r i o r t o t h e drive; a NeXT Database Kit (DBKit) Adaptor systems like Sun. "NeXTstep has been because, for a DOScompatible machink, Xheralded as being significantly better than announcement that Compaq would be for the Teradata DBC/ 1012 Data Base Windows offers a graphical user mterf tace, Sun's and evesyone else's system software, in among those licensing the new I n t el Computer, and a joint marketing deal with or GUI, like that offered by Micropoft part because it allows customers to create processor version of the NeXTstep software, Teradata Corporation. The joint marketing Windows. With it, a developer can ~pay custom applications up to 10 times faster," but a definitive agreement from the two agreement provides for the exchange of attention to the product instead of fitms failed to materialize on schedule. Jobs said. technical information, prospect to make it look like its environment. NeXT said the increase in revenues is Current NeXTstep applications can be training, and joint sales cooperation, NeXT To users, DESQview/X means they can due in part to the company's change in ported to the NeXTstep 486 easily, NeXT said. have a GUI without having to buy pew marketing focus from higher education in said. Lotus, WordPerfect, Adobe and More information about NeXT products programs designed spedfically for it. It also 1990 to business and government customers WoHram Research, have created versions of is available toll-free at 800879%898 (800means they can have multitasking osIlan in 1991. NeXT also said 48 percent of its t heir N eX T a p p l ications running i n T RY S T ) . Intel 80886-based machine without losing revenue was from its European and Pacific NeXTstep 486. the speed of the machine, as is the case with Contact: AllisonThomas,AllisonThomas Assodates operations. The company is project'mg half The NeXTstep 486 requires 4 to 16 M icrosoft W i n dows. I t m e a n s teal for NeXT Comfaasr, tel 818481-1520. its revenues will come from outside the US megabytes (MB) of random access memory multitasking and networking. It meajns a in 1992. (RAM) and a mouse or pointing device. The DOS and UNIX i nterface for swapping information between applications.

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New Product Runs INac Softw are On Sun Workstatio s SAN DIEGO, CALIFORNIA, FEB 8 (NB)X celerated Systems, I nc . ( X S I ) h a s announced it is shipping Liken, a product it says allows Sun SPARCstation users to use "shrink wrapped" software designed for Apple Madntosh computers. Liken w i l l wo r k on any Su n SPARCstation running O p enwindows without any additional hardware, XSI said. Users install Liken like they would any other Unix application, then Apple System Tools version 6.0.7 must also be i n stalled according to instructions in the Liken user manual. (Apple System Tools are not included with Liken.) XSI says once the installation of the Apple System Tools is complete, t h e S u n O p e n W i n d o ws environment will allow concurrent access to both Macintosh applications and existing Unix software. David A. McMillen, president of XSI, claims Unix systems would sell better if . there were m or e U n i x o f f - the-shelf application software products available. McMllen says Liken not only allows Unix users a choice of the wide variety of M acintosh a p plications, bu t a l l o w s Madntosh software vendors access to the growing Unix market without the expense and delay of adapting to a n ew environment. XSI says it does not support Apple tern 7.0. However, McMillen said some of e benefits of System 7, such as a beuer Finder and fewer system crashes due to a virtual environment, are already available to Macintosh software users with Liken because they' ve been implemented in the Unix workstation world already. As for performance, XSI says the M acintosh a p p lications o n a Sun SPARCstation showed higher performance ratings than the same apphcations running

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lowered Sun SPARCstation. Perforce

depends on the workstation configur~on and the apphcation software's parameters. XSI said increased performance cad be obtained with more memory, local gjjisks, more powerful central processing units (CPUs), and graphicsaccelerator optio6s. Liken allows data exchange as well, but in much the same way as compatible yordprocessing programs on other platforms amow data exchange. Madntosh formatj data

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workstation's hard disk can be exchanged between Madntosh and Unix p as long as the data is in a format the programs can use. For example, XSI says Mi osoft Excel spreadsheets, Claris Fiiemakey Pro databases, and Microsoft Word documents can be exchanged between the Madntosh and Unix versions. L iken ca n b e t h o u gh t o f a s a n interpreter, McMillen said. The product interprets the Motorola-based Mac~tosh instructions to something the Unix-based CPU can understand and act on, and ii does it in real time. The processing speed qf the workstation is in part what makes thy realtime conversion possible, McMillen said. Versions of Liken for other Unixgased workstations are planned in the cpming months and Unix system vendors are interested, XSI said. Tim Bailey, manager of market development for Hewletts workstation business said: "We sell a lot of workstations into accounts that have Macintosh computers, and this provides a great compatiMity story." Liken ts available from XSI for a retail ptice of $695 for a single-user license.

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SAN FRANCISCO, CALIFORNIA, JAN 22 APPLES ILC. COMPUTER SOCIETY. A User Groupfor Macintosh, Apple Ir~ snd LlaaL (NB) — The Santa Crux Operation (SCO) has announced new Unix4ased products at M adntcahmeedn9s are the hstTuesday In each month at the Unitarian Church In Vancouver. Novice the Uniform show held in San Francisco. meetings and special interest meetings are hald SCO says its SCO Unix Operating System mid-month. Call Beth Gibson 281-8682 for (OS) in version 4.0 is now shipping. The infomutdon.Apple II meehngagrat Monday ol each month. Ca3 Al Crout 5214818 or Ktyoahi Masuda new version offers greater system capaeit, 4374936forInfanne8m. more network and device support, snd has been optimixed for the benefit of software ARCHITECT USER GROUP (Macintosh). Call Glen Schiler or KalGB„Byte Comp uters, 7$88181. dc;velopers, SCO said. SCO reported over ST. Meets 1st TueL, 7:$0 Haa5ngs 150 software; vendors have teste:d snd ASTUTE-ATARI Comm. Ch. Dennts4208710. verified their products work with the new ATARI USERSI Vantarl, P.O. Box $614 Main Post version. Ofgce, Van., B.C., V6B 3Y6. Bill Sutherland 988SCO also announced the SCO Open 1450,Don Hatch 43$4I055. Meets 2nd Wed., 750, Hastings Comm.Clr., 3096 E. HsattngL Desktop 1.1 for Intel-based 80386 and 486 systems. SCO Open Desktop offers 82-bit, BEAVER VALLEY COMMODORE CLUB, 1st Tues., Montrose SchoolLRxsry, Catt JohnVlnk367~26. multitasking of Unix with a graphics. user interface (OUI), transparent networking, B.C. INTERGRAPHUSERSGROUP (BCIUG) Quartsdy Meeting, B.C. Hydro Auditorium, 970 Bunard St., and the abiTity to run MS-DOS applications, Vancouver, December 3, 1981, 5:30-9:00 p.m. the company added. Contactfake Bsmea@SN4682 for informatke. An Extended Feature Supplement (EFS) B.C. REGIONAL USERS GROUP SOCIETY of Hewlettfor SCO O pe n D e sktop 1.1 was also Packard Users. Conbtct RandyCIN for information 661 4048. announced. EFS indudes new graphics and networking as well as offc:ring improved B.C. UNIX USERSGROUPDinner Meetings. 681M7$, interoperabili ty with other workstations, The Brisk ColumbiaVAXM% Local Users Group(BCVAXLUG) meets on the second Wednesday ofeach SCO claims. month (exCOIOJanuary, AuguaLsndOctober) Usual. T hc newly announced SCO O p e n ly at Dlgtkt) Educs5on Services, 13110 Cambia Desktop Server System incorporates the Road, Rchmond,B.C. st 750 pm. Contact bees Weymaa (604) SN4995. Correspondenceto: BCSCO Open Desktop single-user operating VAX Local Vesta Group, P,O. BoxS2N1. Aberdeen system and SCO Open Desktop Sc;rver Centre, Rlchmontl ILC. V6X SX1. U pgrade p a ckage. SC O c l a i m s t h e CHILLIWACK COMMODORE COMPUTER CLUB combination of these products in a single C.C.C.C.) - 976, Supporting Commodore Amigo, system simplifies ordering server-baaed .O. Box 41 3, Sadls, B,G. V2R 1A7. platforms because users no longer have to DATA PROCESSING MANAGEMENT ASSOCIATION, DPMA dinner meetings 4th Tuesday every month, purchase separate operating systems and Stanley Perk Psvl3on. Conkua Brooke Allen - SNupgrade productL SS02 to register or for Irdcrmetkrn. DESKTOP PUBUSHING USER GROUP — bl-monthly Contest: Zee Zsbslke, Santa CruxOperaSon, tel 408mea5nga. For information, cal Karole Donar, 929425-7222, fax 4~27444L

4916. FORTH~ meets 7$0, 1st Thurs/month, Rm 1A~, Corel Ships Unix Update, BCIT mainbldg.Dkuxnudona, demonabatlons and Informationfor programming/applying FORTH Otfers Competitive Upgrade (hardware sndsoftware). OTI'AWA, ONTARIO,JAN 22 (NB) — Corel GREATER VICTORIA PERSONAL COMPUTER Systems has announced first shipments of USERS' ASSOC., PO Box 53N, StaSon B, Vhtorts CorelDrsw version 2.002 for Unix, a new VSR 884. Genend mss5ngkLstWed. Also, speckd version of its popular graphics soflwsre. The Interest grey mee5ngs a39$4. company also announced a competitive INDEPENDENT COMPUTER CO NSULTANTS upgrade offer for users who want to trade in ASSOCIATION, Box 820, Sta5on A, Van. •B.G. 6822747. Fax 925-1336. compentive graphics products on DOS PCs for the CorelDraw CD-ROM Blockbuster ITAGZC, 8500-1190 Melvttkr SL, Vsn. • B.C. VSE 3W1. Ph, 682-20$4; fax NS+330. Meetings at Stanley Bundle,which packages the DOS version of Park Pavillon; doorsopen at 5:30 pm; buffet dinner the software with more than 10,000 chpsrt at 6:1 5 pm; guest speakers at 7:00 pm. 325for images. members, 540 fornonmembers. CorelDraw for Unix 2.002 adds support KAYPRO USER GROUP/VANCOUVER PORTABLE for DECstation 5000, Santa Crux Operation CON@UTER CLUB, 3rd Mcn., st Kwanllen Co8ege Richmond(DOS 6 CP/M) 271-1 619. ODT, and HP Apollo Sc:ries 400 platforms. Like the first release, it also supports Open LABORATORY PC USER GROUP, Rm 2J$8,BC ChMren'a Hospital Vancouver.7$0 pm, every 2nd Software Foundation OSF/Motif on IBM Wed. (exceptJuly 8 August) - 81Oyesr266-7999. RISC System/6000, Data General Aviion, MACWEST CON%TER SOCIETY, 2 monthlymeednga and Sun Sparcststions. for members, plus PD copy session. General Also new in this release are live links to Meell'ngs - 2nd Wed., Contact Phil Basil 8554274 the FrameMaker d esktop p ublishing or Edmund Hslah 5N-5799. 7:30 pm. MacWest New User Meedng - Snf Wed., 700 pm, Gulkffcrd software from Frame Technologies. When Pub. Lh., Suwey. PD Copy ~ 6 me et New CorelDraw images are incorporated in User Group. Computer Uier Group, 2nd Tues. of FrameMsker documents, users can click on every month,IIILR. Sr. Secorukuy700. an image to reactivate CorelDraw. POCO COMPUTER USER GROUP, $22%196,1$79 The suggested list price for CorelDraw Leerier„HyeteCreek Centre. 2.002 for Unix is $895 in the United States, NsXT User GroupMeeting, tact Wed. every month, 7$0 pm at Science World, B.C. BobBsiws 590-1020. or C41060 in Canada. Additional licenses are $745 or C$880. ORACLE USERS GROUP, 1055 W. Hastings. Lawrence Cksk 275-8902. Every 3rd WecL of each Contact: Fiona Rochester, Coral, tel 613-72845I00 ext. slt. month. 1172, fax 61$-72S-6790. PACIFICINFORMATION EXCHANGE, P.O. Box 67366, Shdton O, VancouverVSWST1. PORT COO. COhPUTER CLU~ mod ore„Amlgs FaX canLP P n g 0fr' 6 IBM, 1st 8 3rd Tues 740, Rm. ta4, George PssrkesJr. Sec. School, 1390 Lsurler Ave. • Port mouse to try and recreate your signatureCoquiam, Qke Evans9424296. but it wouldn't look very good. You could also print out the fax, sign it and then uae a REVElATION TECHNICALUSERGROUP (RTUG), 1st Wednesday of every month, c/o InfoTech fiatbed scanner to turn it back into sn image Management, SSIHSS Dunsmulr St., Vancouver, that you could ro fax back to the lawyer'aB.C. VSC 1N5. BrianTurner 6666523 but that's an awful lot of time, effort and use SMART USER GROUP, Brhn Wlebe I8065. of technology just to stick a signature on a T.l. 99/4A CON%TER B.C. 99er Users Group, Every document. Thurs 7-10 pm, Cameron Rec Ctr., Bby. Ron: 522259L 1st Thurs, Tutorials, 2nd Thurs. General, 3rd The short message is that although fax ~e a, p r inters, scanners and computers Thuta. Tutorkda,4th'Thurs. CopyingProg. are fast coming together — they are not quite TARGA/SDS USER GROUP, First Image, 6112-1020 Malnktnd St. Vancouver. 2nd Thurs. 790 p.m., 884there yet.And before you decide to junk 95N or BBS 2646101. your tradifional &x machine in favor of a PC. TRACE (RichmondAlert Club), ThompsonComm. Ctr„ baaed alternative, take a long hard look at 272-57N 1st 6 3rd Mon. 7:30-930. what you expect it to do Grat. Ig

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THE COMPUTER PAPER MARCH '92 89 March 6-8-Home iL Educatkm Computer Expo, B.C. and axnmunhathns,Hannaver, Germany. 80$i987Enterprhe Hall, Vancouver. Presented by the B.C. 1202; fax 609/9874N2. Ignlstr y ofEducaucn,T.V.W eek Msgaxlne and ISR PC/WEST, San Franciso, CA, Msr. 17-19. Interface Software Review Corporation, this exhibition Is Group, 627/4494600. dsskined to be the anly one In Vancouver dedhsted PC WINDOWS/Canada Exposition 8 Conference. specifically to the home and educational use of Mech 23-25. An Exposition af Windows appacathns computerL For moredehas, contact Geege Sleds at with keynote speskes Bill Gates, Chairman and CEO ISR Software ReviewCepea5an: (804) 538 0517. of Microsoft; Rob Burgess, President of Alias Research; and Philippe Kahn, chairman and CEOof Qsruh 7-Vancouver Ishnd ComputerShowand Sale, Borhnd. Contact PCWINDOWS/Canada, P.O. Box Sancha Hall, 2443 BeaconAvenue, Sdrury, B.C. Uve $8, Pastel Bktuon U, Teanto, Ontario, M8Z SE4, tel. on Vancouver lshmd and wantIogsta begsinon PC 41 8/581 4707, fax. 416/ 5914539. hanhwus'or softvwus? Orperhaps you have some FOSE (Federal Offhe Systems Expo). Washington, surplus computers or applhauonsyau want to sell? OC, March 30-April 2, Nathnal Tnxle Pmducts Inc. Thh shawand sale may be the phce foryou.The tel. 800+SHSS10, fax. 703/83~486, 313 South eganixes es pramhlng lots af free peking, a snack Patrhk S t reet, Alexandria, VA 22314-3567. bar and a chance to win door prizes. To get the THE HOME OFFICE SHOW,Toronto, ON, Mer. 31-Apr. complete ~ on t h is one, call Dave Lord at 1. HomWasedbusiness trade show, 41MN4141 (6O4) 477-7756. or fax: 418/86$-1860. COIIDEX/Spring '$2, McCemhk Phce, Chhago, IL April30-Say S-B.C. Home-based Business and April ~. Interface Group, tel. 617/44$-6600, fax. Opportunities Show, Tradex Exhibition facility, 617/4496QSS, 300 FirstAve.,Needham, MA 021$4. Abbotsfonf, B.C. Use your computer to work from MACWORLD EXPO, New Yok, April 8-10. Mitch Hall home? Need some Ideason how to be moro Assoc., tel. 617/ 361 4000, fax. 617/361-33N, 260 produclve? Then youmight bene6t from avisit to this Milton Street, Dedham, MA 02028. show. It's stated purpose ls to provide 'sources, NETWORLD $2/Europe. April 23-30 Frankfurt, resaurossandappetuniues fortoday's entrepreneur' Germany, Bruno Blnhelm, Inc. • tel.201 /346-1400, and exhibaors will Include suppliers to home4msed fax. 201/ 346-1602, Fort Lee Executive Pak, One and small businesses, as will as those who offer Exexruve Dr., Fort Lee, Ll 07024. business opportunities through franchises, direct RISE Inc. (Focus Usem for Software Enhancements) sales, dhtrhutke and network nuukethg. To find out International meeting,April 26-May 1, LoewsAnatole mors, call Ken Grant or Stan Sauewsln at (804) $85Hotel, Dallas, Texaa

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P C Windows Show — WlndowsManla ls a phenomenonthat spread lo many at the ma)or U.S. computer tmde showsthis year and it ls h25ng h a big way at the recently announced PC Windows/Canada Exposition and Conference in Toronto in March. Targetedfor corpamte and end uses of h6crasaft Windowsand Apple's System 7, the showwII feature guest speskemPha~ Kshn at Betand Intemathnal, and Bill Gates of IEeasaIL This promises to be Toronto's hit show this year. Many software andhardwee vendee are chsely examining their budgets for trade shows this year, with a ptetham of shows tochoose fren and Iknlted budgets due to a slower economy. We heard at least one vendor say that they were targeting this show becauseofasW hdows focus asthe one shaw to be at In Teanto. Contact Rohnd Nassen, I C+ E, (416) 5814797.

COMPUTER INSTRUCTION-your pace,computer, convenience. Reasonable rates 9808797. COIIPUTER PROGRAMMING In dBASE, Clipper, Paradox, Microsoft Windows, C language. Call (604)464-7744. GIVE YOURSELF a taxbreakl Donate your used computer etulpment (PC with Hard drive/printer ) to the Volunteers Servhes Association, University Hospital, UBC sita Please call 822-7384 and leave your name and phone number. TOSHIBA T3100SX laptop. Has 7MB RAM, 1A4MB FD, 80MBHD, VGA gas plasma screen,80387SX math capo, 4 mo. wananty. UImste portable or desktop. 3S700 obo. Pager 6434202. PROGRAMIIING in Cobol, Oracle, dBASE, Foxpro, Accpac 8 Nshvare, call 2754351. IIIDI II-The Setuel. Mech 1. An electronh concert CONSULTING Systems,netweks, databases, comms, festurhg MDI vktuasl at the VancouverEast Cultuml call 8874706 far free 1/2 hourvlsil Centre at 800 pm. Contact Leslie Rddler, 604/874RETNL POSSolu5ons Specialists, System Deslgnem 6200. 8 Bmkes. 30 yeas experience. Get the right system, CeSIT '$2. ~ 1 1 - I IL Hanna er Fair on co~ call CASHTEC 685-2437.

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94 THE COMPUTERPAPER MARCH '92

About Modems ~

p

Ymodem is essentially Xmodem lK that allows multiple batch Sle transfer. On some systems it is hated as Ymodem Batch. Ymodemg is a variant of. Ymodem. It is designed to be used with modems that support error control. This protocol does not provide software error correction or recovery, but expects the modem to provide the service. It is a streaming protocol that s ends and r eceives 1K packets in a continuous stream until instructed to stop. I t do e s not wai t for posi t i v e acknowledgement after each block is sent, but rather sends blocks in rapid succession. If any block is unsuccessfully transferred, the entire transfer iscancel ecL

yS.DOg

Zmodem is generally the best protocol to use if the electronic service you are calling supports it. Zmodem has two signiScant features: it is extremely efficient and it provides crash recovery. Like Ymodemg, Zmodem does not w ai t f o r p o sitive acknowledgement after each block is sent, but rather sends blocks in rapid succession. If a Zmodem transfer is canceled or interrupted for any reason, the transfer can be resurrected later and the previously transferred information need not be resent.

SINART START ALL IIODELS FEATURE:

Which Sli er pro t ocol ahould you uae? In general, Irecommend-Zmodem. If Zmodein is not supported by the system you are calling, use Ymodemg. (If you are c onnecting t o a U N I X s y stem i n a university, you may have to use Kermit or Xmodem to transfer Sles.)

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Kermit was d eveloped a t C o l u m bia University. It was designed to Stcilitate the exchange of data among very different types of computers (mainly minicomputers and mainframes). You probably will not need to use Kermit u n less you are calling a m inicomputer o r m a i n f r ame a t a n educational institution. ' Sealink is a variant of Xmodem. It was developed to overcome the transmission delays caused by satellite relays or packetswitching networks.

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These are not isolated questions. The answers to these questions will help you decide what online systems are right for you. People live in different cities, use different kinds of computers and do different things online. It should come as no surprise that there isn't a single online system that is right for everyone. 0

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To get the most mileage from your online dollars, you need to know the answers to the following three questions: 1. What is the right modem to use? 2. What online services are available and how do they compare? S. What is the most costwffective way to reach those services?

About "The Joy of TetesnsnrPutftsg 'The Joy ofTelecomputfng' le a 204pege (and grawlng), threapa/t repot conslsgngofthe following argclesWhetyou needto know aboutmodems,"Ufe beyond Compugetve and 'fe ATBTthe right choloef A glossary and anIndex are also Orwvfded. The crtscussktne in'The Joy ofTefecomputfng are devoted tothe followingonline aolh/irlee: file transfer (downloadingehareware, exchangingffktewith colleagues orfriends), elect/onh mall, conferences (forums,newsgroups,SIGe), ohtaring. Youwon't find diecusel oneon stock quotee,shopping mails,onnne datrtbasm, etc.

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Going Online

Going onlinehas become a way of hfe for many computer users. It is undeniably fascmating, fulSlling and fun. But there is also a down side to it: the cost can be prohibitive. I have yet to meet an avid modem user who didn't wish that he could afford to be online longer.

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THE COMPUTERPAPER MARCH '92 95

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81,999"

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81 333"

Network

fQ Fulitsu Dextsn Fax(1 only) ......... .................390 R aven FaxRF-250 .... . . . . .... 50 0 Raven FaxRF-260. ,.068 Raven FaxRf-270. ........ 809 Fremont Fox9600S/R (Demo) .................... .. .105 Conllnol Ssndfox/2400bpsmodem . 1 39 Intel Sogsfsxgon ... . . ........... ........... . 589 C omplete Communicotos .... . . 489 ZoltrbrSBDI2400Fsx/Modem.......... .... „...... 119

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