1992 08 The Computer Paper - BC Edition by The Computer Paper

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THE COMPUTER PAPER AUGUST'92 5

Iwacsaron't BotalNacs

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Recently, a Vancouver business magazine ran an opinion piece questioni ng th e l o n g -run v i a bility o f Macintoshes. The writer's thesis was 1~ ~ ~ that ~the Macintosh line of computers e is a sinking ship and that users would be better to abandon it now and If,.,;,'::": jump on the Windows Argonaut. He used the analogy of the failure of the More than half of the world's PCs are already connected Betamax format in the home video to local area networks.BY GEOF WHEELWRIGHT market. Because at The Corrsprster Paper weuse Macintoshes extensively WIFBI GS S N G O N O r k s e e eeeeeeeeeeeeeeeeeeeessasaeesssssssseeeeeeeeaeeeeeeeaee4ei throughout our business, I found myself getting hooked by this argu- LAN GI O S S a r y o s seseeeesesoeessessesssseeeessaseseseeoeeeeeoeeossoooseoeeaaaeoas45 ment. I both strongly agree and disR A ID : Fault Tolerant Disk Subsystems .--.3 3 agree with the writer. ~

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Diving Into Networking ......36

Why i disagroo

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It is always risky to compare different Redundant arrays of inexpensive drives.BY MIKE WOLFE markets and say because something happened this way in one market, it is hkely to happen the same way in another. This fails to recognize So you' ve decided to set up an office athome. BY GEOF WHEELWRIGHT underlying structural differences and the chaotic nature of different markets and how they perform. The writer's thesis was that a "betIs it a viable alternative? BY PETER TALBOT ter format" Betamax lost in the battle. What may have happened was that the formats were not significantly different and the one with the most movie titles won. Is there a significant difference between Macintoshes and Windows/MS-DOS computers' for your home office. BY DOUGLAS GRAY

Home Sweet Home Office .........18 Home Office Computing............61 Selecting a Personal Computer...58

Woaltnossos with Windows In a professional business environment, the last thing you want to be doing is wasting time installing and maintaining computers. The Macintosh can often pay for the additional upfront cost by being primarily user-maintained. Computer consultants can be a much larger cost than expensive computers that work right. Apple has finally woken up to this area and is promoting it in a new ad campaign targeted at Windows called, 'This is making it easier?". Most computer users who have worked on both platforms will agree that a Macintosh works better than Windows. The question remains how much more this is worth.

Thoroughly Modern MIDI ....46 Audio sampling and the future of MIDI sequencing.BY GRAEME BENNETT

The Pirate's Sting......................78 A first-hand account from a victim of software piracy.BY RICHARD ARMSTRONG

E-mail as a Medium .................82 Reding Between the Pixels.BY PETERTALBOT

Why I agroo Industry experts tell us that Apple will sell over a million and a half Macintoshes this year. But these same experts bring up the issue of Apple's long-run viability. "According to 1DC's report, Appk has o twoyear window foopportunity in 1992 ssnd 1999.Its growthphsn ealk for strong high-end systerrspenetrrstion into corporate rseeossnts, inererssing rsrsrhet sharelssrgely throssghmass rsrsrheting folmuond rsrsehines, intermationrsl erspansion, and rs pro fstrsbk eodeoekprrsent rrestrsre with IBM. If Appk fails to aeeornplish rst krsst soowfothese gords, 1DC warmed, it eorsld shore thefate of rrsidrange eorrsprster rrendorssssehos Wang and Prsrne Corspsster... "(Newsbytes) There are something in excess of 5 million Madntosh computers in use plus the million and a half that Apple expects to sell this year — hardly a failing market, but when compared with the number of PC compatibles to be sold, it is a smaller piece of a larger pie. Apple recently launched an advertising campaign, in conjunction with Motorola, featuring achart of speed tests run by Ingram Labs in the U.S. comparing highwnd Macintosh Quadras to IBM, Compaq and Everex 486-50 MHz computers running Windows. Lo anc( behold, the Mac wins. What they fail to mention in the ad is the fact that you could probably buy three 48650 MHz dones for the same price as one MacQuadra. This was brought home for me recently when I visited a friend who had purchased a SS MHz 486 for under $2,000 complete with 100 MB hard disk and color VGA monitor. It just screams along, comparable in most uses to aQmdra 700, or at least a Mac IHx. To buy a comparable Mac would cost $4 times as much. This price differential is to some extent made up by using much cheaperequality components in the lowland clones, but these days with vendorslike IBM, Compaq and Dell bringing out low priced products and reasonable quality components, Apple's pricing still stands out as too high. Apple has done a good job of bringing prices in line on their lowend machines, but no one wants to buy a slow computer or a limited computer. I believe that what they need to do today to stay competitive is bring out a range of $2,00048,000 6804$4evel machines with lots of slots (no LC IV's, please — bring back the Mac II box). I still believe it is a viable platform, but the prices have to keep falling in line with PC compatibles. I don't think most people will quibble with a $50041,000 premium, but a 800% premium is too high. Apple, are you listening?

Metz Task Manager version 2.0 for Windows ................15 YAWL spells help for Windows users.BY THOM FOULKS

BOOK REVIEW Bulletin BOard SyStemS fOr BuSineSS ..........16 by Lemont Wood & Dana Blankenhorn. REVIEWED BY KIRTAN SINGH KHALSA

BOOK REVIEW Hel

P! The Art OfCOmPuter TeCh SuPPOrt...19

by Ralph Wilson. REVIEWED BY NAOR WALLACH a Sk

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S canning for Scanners .......................................................26 An overview of handheld and flatbed scanners. BY GRAEME BENNETT

M ultrasound t ..........................................................................52

We test-drive the best-sounding PC audio card we' veheard yet. BY GRAEME BENNETT

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A MIDI program you can really crank up to 11. BY BRUCE HURN

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for Home .........................................................81

Bundled templates add value to this slightly scaled-down spreadsheet. BY THOM FOULKS

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C anadian News ..............................................86 DTP N e w s ee e eeeeeeeesossssosooae ooeooooaooosoeo asses eooooeoa86 D'igital World..................................................65 Mac NewS .................64, 65, 66, 67, $0, $4, 87 PC News....................68, 69, 71, 72, S7, 88, 93 Portable Computers• •............... • ..•........... • .72, 73 Telecom News.• ... • •..•.........................73, 74, 89 '

T rends.......................................•.......74, 76 a 89

Unix ' News ...............................................76, 94

Calondar of Evonts...........................................SO Computor Training...........................................90

Indox of Advortisors ......................................92 Editor/Publisher

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A freeform database for the PC. BY ROBERT A. SMITH

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With refc,rence to the article by Dana Blankenhorn published in the July 1992 issue of The Computer Paper,I would like to clear up a few misconceptions regarding "Voice Mail Hell." Voice mail is efficient and surely cannot be blamedfornot returning phone calls. If the owner of the voice mail box chooses not to return her call, it cannot be blamed on the "ineffident" Voice Mail system. Yes, the telephone system is your company's &out door, but if you are held hostage by the operator because the system is busy and put en hold for endless periods, it can hardly be a recommendation. Voice mail can efficiently handle the fiow of telephone traffic and refer the callers to a desired extension. If that extension is busy a voice mail system is able to ask the caller if they wish to hold, or leave a message, or re-route the call to the next available person. The article was ill chosen and badly researched, and as a consultant spedalizing in voice mail in your paper, I am somewhat disappointed to see such articles appear. Dana should keep in mind, if your messages are still not being answered, it's obvious they don't want your business. Norman Tomlins Compu-Tel Voice: Mail Systems (416) 40MI522.

The new IBM 386SX-20MHz Coitssvsm with 2mb RAM, 40/80/129MB Hard Drive, L44MB Floppy Drive, Expandable with 3 Expstsnonslots, IBM Sdearic keyboard, 14" Colour VGA low emission Monitor 039mm dot pitch, SofNtnre bundle DOS 5.0 and Accpac Bedford 1 yearwarranty. Evurydiiug far anly $1499.(O' plus tax with 40MB Hard Drive. To place your order, just Sx (to 4684-8128) or mail the order back tous:

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Editor's Gnament The fustrntion that Dana cxptaucdin thc astick "Voice hfail Hell" is, I am sure, familiar to many. Yet point is well taken, however, that much of the frustration stemsfrom overloaded PcoPk hying to coPcwith too much work arul too manyphone calk to return. Voicemail is hctv to stay, and wellMesigned andfkxibk systems do

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Last night, cofFee mug in hand, I doseted myself in a quiet room to do some serious reading in my Gmaputcr Paper.I have been a subscriber for several years now and read each issuecover to coverl I didn't get past your editorial this round as your topic is one that is of great interest to me and upon reading it I became thoroughly sidetrackedl As a user of a variety of online information systems I was pleased to see your promotion of a Canada-wide, affordable data communication network In reference to the subject of "popular," open accessto online systems, I am enclosing an article from theJuly 1992 issue of Online magazine that I think you might find interesting. The NREN referred to in the artide is an acronym for "National Research and Education Network" Regarding "Canada Remote Systems"when I read that it was only available as a local call from Toronto a little bell went off in the back of my mind. I seemed to recall that INET 2000 (Telecom Canada's national network service) provided a dialaut feature whereby PCs and bulletin boards in other dties can be accessed. Sure enough, a quick on-line check and there it was, "Outdial" with connections to 18 Canadian cities. Although it is not free the cost isn' t too bad as far as online services go: prime time is $9.00/hour plus 5 cents/kchar, nonp rime t i m e $ 7 . 5 0 / h ou r p l u s 2 . 2 5 cents/kchar. Just to ensure that it worked I located the number for Canada Remote (798-7750 or 798-7781) and tried it. After a few busy signals I was put through and signed into Canada Remote Systems as a new user. I was given 20-odd minutes of free time to

Continualon page7

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THE COMPUTER PAPER AUGUST '92 7

YOA]PUrir P42ir PUBLISHER I EDITOR Kitten Singh Khalsa

MANAGING EDITOR Graeme Bannatt CONSULTING EDITOR Geof Wheelwright CONTRIRUTING WRITERS Richard Armstrong, Graeme gannett,

Thorn Foulks, DouglasGray, Bruce Hum, Kirtan

Singh Khalsa, Robert A. Smith, Peter Talbot, Geof WheelwrighL Naor Wallach, Mike Wolfe Nessvbytas Canadian Editor: Grant Buckler ART DIRECTOR

Carolyn Howse PRODUCTION MANAGER Kit Griffin PRODUCTION STAFF Ernest Stelzer, Ron Braunagel,

explore the system and was invited to sign up as a paid user ($129/year). It seems that the operators must have been listening to you as they are offering a plan for users across Canada. I am enclosing the advertisement for your info. If you want further info on INET call Lorna Eng at (604) 6658658. Keep up the good work; your paper is certainly an entrepreneurial success storyi Yours sincerely Susan McLoughlin Proprietor ICOMM Information Exchange Vancouver, BC

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Karol Morris, Jeff Swanson

gga: Upgrading your PC.

NATIONAL AD SALES John Oliver (416) 588-1580 Toronto

The artide covers almost everything except how to back up the newly installed large hard drives. Though Canon has developed a floppy it is only available in their still video cameras and related equipment. (Cost of disk $16 CDN). The only alternative available is a tape drive. Some require an IDE HD/FD controller. For convenience, internal mounted drives are preferable. Also: some AT 286 8MHz groups are using proprietary cases and motherboards. It is very difficult to upgrade these PCs, because the mounting hole pattern does not match the standard pattern with today' s motherboards. P.S: I own a Canon Xapshot, which takes 50 4" x 5" color pictures per 2" disk. When transferred to the PC each picture takes 991 K memory. H. Rother Vancouver, BC

ACCOUNTING MANAGER

Dharm Kaur Khalsa

ACCOUNTING ASSISTANT Rosa Agnego ADMINISTRATION Suzanne Byass COVER ART by Graema Bennett PROOFREADER Neall Calvert

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African Connection

PRINTER Matroland

I read your May '92 edition of Thc Computer Paper for the first time and I was very impressed by the useful information contained therein. I mostly enjoyed the artides on the CDROM and the printer engines in your June edition as well as some other valuable artides. O.B. Adisa Ibadan, Nigeria

VANCOUVER OFFICE LC. AD SALES

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The Computer Paper ls rsublished monthly by Canada Computer Payorinc. An tlohts reserwtL Reproduction In whole ot in part whhout the perm'lsslon of the Pubasher ls sstlcuy ptohlblsect The opinions expressed In arlkles ate not necessarily unsseof the publisher.

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I read with some interest and amusement your editorial about NewViews. I' ve met Phil Quackenbush and am certainly familiar with the product f'rom my Bedford days, We used to get 'The Cheque Question" a lot, too. Even though Bedford may have been tighter in places than NewViews, it was possible to print an unposted cheque. The question really is, "Will this software keep my people from stealing?" Of course it won'ti One of the cute answers we sometimes used was, "lock up your cheques in your safe when you leave, the same way you secure other valuable papers." Another was, "sure this can be done, but you can do it with a manual bookkeeping system, too." Congratulations on your expanding

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T H E COMPUTER PAPER AUGUST'92

NewViews 1.40 adds speed and streamlined design Toronto-basedQ.W. Page Associates announced a new version of its criticaUy acclaimed NewViews accounting software-which it claims will be faster and easier to use. Pop-up "select boxes" allow users to select data from a list of valid items — rather than key in numbers. Meanwhile, the company has also added ten additional views of accounts to simplify data entry and provide improved account analysts, audht and controL Transacthons can now be mewed — or printed — both by sevenwharacter alphanumeric reference numbers or b reconcile field values.

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Macintosh getsnew scientific software

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Nafional Instruments of Canada and Metric S ystems have a n n o unced t h e i r n e w SurfaceView threeAimensional plotting system to work with National Instruments' M acintosh-based L ab V I E W sys t e m . Meanwhile, nuLogic has expanded its motioncontrol solutions by providing a LabVIEW aden l ibrary that allows Macintosh I and Quadra systems to be used to control stepper motor boards within LabVIEW.

• Plugs into Parallel Port • 160 MB (to 320MB) • 600 MB (to 1.2 GB) • Data Transfer 5 MB/min • 2 GB DAT Drive available

Contact: National Instruments of Canada at (519) 622-9810.

Use your PC to win big IMPAQ

'Yes, you could change the rueather. You coukl make it do something different from what it would othercuise have done. Butfi you did, then you wmckl never knmu what it wmckl otherwise fhave done. It wouk( ie hke giving an ecctra shu ack focards. Ymc fle to an already wellknow it auill change your lack, but you don 't know whetherfor hetter or worse. " — James Gleick, Chaos.

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In all likelihood, the third oldest occupation is that of the gambler. The fourth oldest is probably that of the oracle or seer who could provide the answers for the gambler. Adding a new twist to games is the advent of software packages designed to help gamblers win at the lotteries. Gail Howard's Smart Luck Software promises to help you win through "Balanced Wheeling

Systems." With Howard's system you choose your own numbers and the system helps you to create mathematically correct combinations that give you the most efficient coverage ofthe group of numbers you have chosen to play. The idea is to minimize the number of combinations covered, lower your ticket costs and increase your chances of winning. In the small manual accompanying her program, she notes that choosing the right lottery helps. Lotteries with smaller number fields increase the probabf)ity of winning. The program has extensive coverage, including historical winning number tables of Canadian lotteries. It runs on IBM-PC and compatibles and sells for /US 99.95. Contact: Smart Luck Software 1-800-945-4245.

Fujitsu introduces low-cost laser printer and tiny magneto-optical disk drive

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Fujitsu made a fthrther push into the laserprinter market last month with the introduction of a new, sh b42000 eight-page-perminute laser printer: the Fujitsu VM800. If offers built-in HP LaserJet III emulation and, using a Fujitsuwnhanced version of the PCL 5 printer language, daims to provide much faster image and font processing than other printers in its class. Even more interesting is the company's announcement that it has developed a magnettsoptical disk drive with a slim, oneinch profile. Known as the M2511A, it will be particularly suitable for installation in PCs and workstations to replace conven-

tional hard and floppy disk drives. It is operated via a standard SCSI-2 controller, rovides an average seek time of 50 milseconds and can store up to 128 MB of data per disk. Contact: Fujitsu Canada at (41 6) 602-5454.

THE COMPUTERPAPER AUGUST '92 9

Using imaging systems to fuel the imagination Computer4ased imaging systems have long been the province of only those who could a8'ord highwesolution displays, lots of RAM and PCs with powerful processors. But a Vancouver-based company has come up with a new system that vdll let anyone use a PC for imaging. The company is called "Digitizers" and it,has set up its Brst pioneering imaging center at The Bay in Vancouver's Pacdic Centre MalL For just a few dollars, Digitizers will digitize and then modify any hnage you like, letting people see what their planned hairstyle wiH look like before they actually let scissors near their hair, what a new landscape design would look like on their house, or how the addition of new carpets might change the look of a living room. In addition to producing "predictive' images, Digitizers wiii also let you use digiuzed images to produce Tehirts, put photographs on coffee mugs, do color copying and create personahzed keychains.

05/2 2.0gets a further boost flem Computel Associates Yet more Wmdows software developers are jumping on IBM's QS/2 2.0bandwagon. Computer Associates Canada announced last month that all six of its current Windows products — including its "rnissioncritical" CA-Unicenter system for systems management — will be developed for 0$/2 2.0.

According to Computer Associates chairman and CEO Charles B. Wang, there is a huge, untapped demand .for QS/2 applications. "Our corporate clients are telling us they want to go to OS/2 because it is robust and supports missionwritical applications," he says. "We' re going to give them those apphcations while continuing

to offer products for Windows. And i iist as we' vebeen able to deliver a record munber of Windows products, we expect to surpass that achievement for OS/2. We' re talking about seven new products by this fall — and that's just the beginning." Contact: Computer Associates (418) 87&8000.

Contact: Dk)lzcra at (804) 689-2302.

Nlicro Drives Canada arrIves In Richmond Mass storage supplier Micro Drives of Canada has opened a new regional ofnce in Richmond, B.C. and established a new tollfree information hotline. The telephone number — which win provide prospective customers with information on the company's hard drive storage systems, memory and tape backup systems and CD ROMs — is 1400468-9667 and a fax hotline is also availaMe at 1400-248-7151.

• S

•

Contact: Micro Drives (604) 2444767.

•

Send and receive color faxes on your PC

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Vancouver-based computer fax specialist Tehmax has entered the color hot market with a new product called RainbowFAX PRO. Based on Telimax's proprietary SoftFAX technology, it allows a standard PC to scan, send, receive and print color images to any other PC running the same software. At its most basic, it is.a relathrely "hands4ree" way of sending color Sles Irom one PC to another. But with a color scanner and thermal color printer at either end„ it offers an alternative to the new wave of proprietary colm fax machines hitung the market ataround the $50,000 mark. The RainbowFAX PRQ software selb for gl99 — while a version for small businesses and home users goes for just $69.

• Manufacture, integration and assembly under one house • Quality control at four levels of manufacture • Performance and reliaMity of the highest level • Qby javell specializes in fully modular 386 and 486 systems. •

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Contact: Ecfward Lee, Telimax at (804) 288-1124.

TEIL Windows Toolkit Release 3.0 announced

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Exchange, has announced a new version of its Windows development toolkit. The TKGL Windows Toolkit Release S.O comprises four components: a graphics interface, virtual memory manager, font and

icon editor and graphical user interface.n sells for $N9.

Contact TEGL at(804)869-2577.

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10 T HE COMPUTERPAPER AUGUST "92

Get ready to pocket a net hard drive What's smaller than an average matchbox, weighs less than two ounces and can store the equivalent of 14,889 typed, pages7 The answer comes from Hewlett-Packard, which has produced one of the world's smallest hard drives. It will store 21.4 Megabytes of data and yet is only 2 inches long, 1.44 inches across and .4 inches high, Knewn as the HP Kit t y h awk Personal Storage Module (PSM), the drive is expected to b e used first i n HP's h a n d h eid HP95LX palmtop computer. T he drive can connect to PC systems via either a stanciard AT-based interface card or a P ersenal C o m p uter M e m o r y C a r d International Association (PCMCIA) standard interface (such as the one offered in the HP95IX). Cost of the drives depend,s

on how many you buy — it will sell as a single unit for $568, while anyone buying them in lots ef 100,000 or more gets the price cut te $316 per drive. HP is also hoping to sell the drive to companies that produce new s tandalone public comp uter syst e m s designed into the back of airline passeng«r seats, hotel rooms and "computer booth" kiosks. HP says, for example, that users could simply tak e a n H P Kittyhawk PSMloaded with d a ta and software from w ork o r h o m e ento a phne and activate the computer in the back ef their seat using the software programsbrought onboard. Contact HP Canada at (418) 878-9480 to Ind

C sk A DA 5

C O M R V I C R ( N S ORAIA CION C O V R C f

Packard Bell introduces 486 range @with upgrade options All models are designed to be rtut "right out of the box" and include a long list of standard feauues — a key feature of the new 486 systems is the support for upgrade proce s sors. Packard Bell says current encl f u t ur e pr o c essor upgrades from Intel can be easily installed in the new models.

PC suppher Packard Bell h as jumped i n t o t h e upgradable c o m p uter market with its new 486 range. The company's new 486 family~on sisting of some 28 separate models — uses a variety of Intel processors at different levels of perfermance. They include Intel's 20 MHz 486SX, 25 MHz 486SX, SS MHz 486DX and 50 MHz 486DX processors and range in price from $1499 to f%99.

Forcomp letedetails on the

new 488 range, call Packard Bell at (418) 887-8700.

An intriguing history of the future Any book with a title as off the wall asMirror World —or, ThonySopcuaro Acts tho Uniclsns in a Shosbocc...Hocoit Will HaPPon and What It Wdl hkan has to be worth a leok. The book is written by David Celernter and published by Oxford University Press. It claims to be "a fasdnadng tour of the computer technology ofthe near futme by an expert in programming and artificial intelligence." Oxford University Press has also published

another topical computermriented bookManaging Cocnpcc tor IIimsos by Eric Louw and Neil Duffy — te help tackle today's technologia6 challenges while waiting for tomor-

row'sma rvels.

Contact your local bookshop or the Ontario office of Oxford University Press at (418) 4412941 to order.

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THE COMPUTERPAPER AUGUST '92 11

T/re Elltg Of

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Apple Canada announces performance packages Apple Canada has announced a plan to a dd v alu e t o it s Macintosh peripheral products with four special offers. The first Apple performance pac" gives you a f r e e QuickTime Starter 1Qt and SpeedyCD udlity (which it says would ordinarily sell for $500) when y ou buy an A p p leCD 1 5 0 f o r y o u r MadntosIL The second offer — worth up to $1200 in extra goodies — gives you a I'ree Macintosh Display Card 8*24 or a free copy of AldusPageMaker, Ahas Sketch or Adobe

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PhotoShop Limited Edition when you buy either an Apple Macintosh 154nch or 21inch color monitor. Meanwhile, Apple says it will also save you $770 if you buy an Apple OneScanner and get a free copy of Adobe PhotoShop LE with it~ r b etween $250 and $1200 if you buy an Apple LaserWriter IIf or IIg and get either a $250 r ebate o n p u r c hase o f a n Ap p l e OneScanner or one of either PageMaker, Alias Sketch or Adobe PhotoShop LE to go with the printer.

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Data file compression now available for PCs and mainframes It has been possible to compress data files on both personal computers and mainframe systemsfor some time now — but rarely using the same software. A Victoria co m pany h a s sought to rectify this oversight with the development of Version 1.5 of its STASH Disk Filer software. Written by Adlersparre gc Associates, it is software that will compress files on

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12 T HE COMPUTER PAPER AUGUST '92 Andrb Turgeon, Chief Operating Officer of ExperComp Sengces Il)c., sits in front of an Ambra Personal Computer.

Canada Day birth for new Raven/DataTrain organization

When is an IBIVI not an IBM?

Raven and DataTrain lines been merged intoa new company to handle their servicing, sales and support. It is to be known as ServiceWorks Distribution Inc. and came into being July 1. The company says the

IBM Canada haslaunched a new company, ExperComp, to market products which will not carry the IBM logo. According to Andre Turgeon,chief operating offi cer for ExperComp, the rationale behind this is to get away from the public perception that IBM-branded productsare more expensive. He claims that many people will not even look at a PS/I because they assume the price is too high. ExperComp is leveraging off a similar experiment by IBM in England and purchasing the ready-to-run Ambra line of computers from them. The new computer line, expected to begin shipping in August, will include; the Sprinta Series, a 25 MHz 586SX, with a40 or 80 MB hard drive, 4 megabytes of RAM, 3 expansion slots, choice of VGA or SVGA, ISA bus and a one year warranty for about $1600; the Hurdla Series is a similar configuration to the Sprints, except for a 16K Cache to improve processor performance, as well as 80 or 160 megabyte hard drives; the Treka Series is a 6.5 lb notebook with a 20 or 25 MHz 586SL processor and 40 or 80 MB hard drives. The company's goal is to claim 5% of the Canadian market for IBM~ompatibles, which according to their research will be on the order of 1 million new computers this year. They also estimate that there are over 200 "assemblers" selling IBMwompatibles in the Canadian market with none of them amounting to more than 1% of this market. Their plan is to achieve this market share with a national scale advertising campaign and through national distributors Merisel Canada and Hartco Enter'prises. According to Turgeon, ExperCom itself, although well financed by IBM, is starting small with only five employees and operating outof an IBM warehouse in Markham. IBM's U.S. parent company is apparently watching the Canadian market with interest.

name change completes a three-year process that began in 1989 with the introduction of theRaven printer range. Contact: ServiosWorks at (416) 6245944.

NOTHING SUCCEEDS LIKESUCCESS At Comtronic, we' ve experienced FIYE YEARs oF pHENDNENAL QRowTH,

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AT THE PINNAcLE oF NISH END DlsTRIBUTIDN ls oIle reason Comtfolllc

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Contact: ExpeIComp, 41 75-14th Ave. • Markham, ON L3R 5R5, (41 6) 474-7004.

technological innovations. That supply gives us the flexibility to build

IMlanage your inventory — statistically

svsTENs To svIT THE ENYIRDNNENT. Whether your clients are starting

Luminous T e c h n ologies I n c . , of Vancouver, has recently been selected as the Western Canadian dealer for WDS-II Wholesale Distribution Software. WDS-II rlms on Progress, a highly rated fourthgeneration database language. Progress has won DataPro Research's ¹1 rating for four years rimning, as well asVAR Businessmagazine's ¹1 choice. WDS-II is a Unix-based system that runs on Unix, X e ni x o r A I X . I t f e a t ures advanced statistical techniques to help manage inventory as well as adjust inventories and receivables in response to financial trends and events. WDS-H is a modular system including order entry, inventory control, purchasing, sales analysis and finandal management, point of sale, GL, parcel management.

from scratch or looking to integrate into an existing network, Comtronic

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All our equipment is backed by the service of expert technicians.

Contact: Luminous Technologies Inc., (604) 682-7303. Committed to quality, support and responsiveness, Comtronic looks

forward to continued success throughout the 1990s and beyond. Call Comtroaic today for eosaplete dealer iaforaiatioa.

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THE COMPUTER PAPER AUGUST '92 13 Iurocom Supes Notebook 386DX/33 w/4 MS 8 100A!B HDD, Separate numeric keypad;

Dos Vs.o;

Canying case;

4''..

baeery pack; windows

$2550 ' (Other modelsevailoblol 1

I t

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nn 8;88

1.2 or 1A4 FDD 2S/1P/1 G ports

Mini-tower case

52-MB HDD

iree» SVG'A Monitor (,28dpi)

8 84

V GA w/$ 1 2 K

3 86/ 4 0

Sr)

4 86SX/ 2 5

2 MB RAM 64K cache 1Z or 1A4FDD 2S/1P/1G ports Mini-tower case 52-MB HDD SVGA Monitor (.28dpi) VGA w/1 MB

1.2 or 1A4 FDD 2S/1P/1 G ports

4MB RA M 256K cache 1.2 or 1A4 FDD 2S/1P/1G ports

105-MB HDD SVGA Monitor (.28dpi) VGA w/1 MB

SK internal cache Mini-tower case

$1050

$1215

$1430

3 86/ 2 5

3 86/ 4 0

4 86/ 3 3

1.2 or 1A4 FDD 2S/1P/1 G posts Desktop canc 52-MB HDD SVGA Monitor (.28dpi)

VGA w/1 MB

$1285 Harl Drives $255 $345 $399 $3bO $4IO $445 $640 $425 $760

Nonitors

Aamazing 14" SVGA: Aamaxing 14" SVGA Nh Samhon 14" SVGA: Samlron 14" SVGA Nk

crx5468 14" svGA:

CIX54dg 'l4" SVGA Nk CTX1760 17" SVGA Nk NEC 3FGx 1$" Ms VGA:

NEC4FG 1$'Ms VGA: Roland 14" monoVGA:

$350 $420 $340 $395 $3$5 $420 $1195 $799 $999 $140

VideoCards

Trident 9000 w/2$6K (exp. to 512):$50 Trident 9000 w/512Kexp. Io 1 MB):$75 Trident 8900 w/1 MS: $89 ATI VGA XL w/I MS ik Mouse: $175 All Vantage w/I MS tk Mouser 275 ATI Ulna w/I MS 8 Mouse: )sd5 iamond StealthVRAMw/I MBi $3$0

$2115

4 86DX 2 / 5 0 4MB RAM 256K cache

105-MB HDD SVGA Monitor (.28dpi) VGA w/1 MB

SVGA Monitor

VGA w/1 MB

$1960

2145 it/SO -S?328

•

Nerhetbeards 386DX/40(symphych on ipmIJ: $265 486SX/20 (St(ation chipmt : $305 4 86SX/25 (Solurcnchipset: $ 3 4 0 486DXL% Symphon ydipmi256Kaxh«$93$ 486/33(Sn chipmt 128K cache: $660 486/33 (55 chipsei) 256Kcache: $705 486/50 (55 chipsoi) 256Kcache: $109$

$1525 $2d25 $85 $1875 Novell V3.1120 usor $2$75 Novell V3.11 50 vsor $3675 I ANtaslic Starter IQI g MB/Ps): $46$ IANtasecStaihr Kit l 0 MB/PS): $550 IANloslicEthernet Atpalori $245 IANlaslic for Windows: $205

Fujitsv DL1100(24pin): Fujitsu DL3450 spin) ( i Roland 910$ (9yin): Roland 2406 (249in): Roland 2420(24pin): Roland LP510(5pprn): Rol nd LPI I IO( I I pp )i HP lllp(4ppm)i HP III (Bppm): okidata OL400 (4ppm)i Oiiidala OL810 ( Sppm): kidata OL830 8 pm:

Io's4 FOD's

$3es

C olorado DJ I 0 (40/120 MB) i Colorado D)20(80/250 MS):

Sses $22$ $320 $395 $915 $142 $ $1398 $1998 $795 $139 5 $1650

$26 5 $34 5 Gravis jcysÃcki $39 CompuconSerial Mouse: $25 lcgilech Serial Mouse: $79 Lcgitoch SusMouse: $79 L .~h T kb Il $95 ScundBlash pro: $255 Lcgiitoch ScanMan 256i $325 A TI FX Soundcard w/speakers: $17 0 Cardinal 2400baud internalmodems $85 Zclhtx 9600/2400 internal fax/modem: $90 YM vlhch c d: $47$

0'raining inEnglish-french-chines e)

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•

Printers

Novell V2.2(50 ussr): Novell Netware Llo: Novell V3.11 ll 0 vsorl:

1.2 or 1A4 FDD 2S/1P/1 G posts Desktop case 10$-MB HDD SVGA Monstor (.28dps) VGA w/1 MB

Desktop case

$1499

Quantum 524hs (17 msl: Weshm Digital 84hhs(17 ms): QuantumIOSJAS (17 ms): Teac 105MB(19 ms): Mentor 130MS (15ms): Weshrn Digital I 20MS (1$ms): Western Digtial 2124$ 15 ms): QuanhmPro125kls ll ms): ) QuanhmFta240hhB(1$ ms):

Mini-tower case

4MB RAM 256K cache 1.2 or 1A4 FDD 2S/1P/1G posts

4MB RAM 64K cache 1.2 or 1A4 FDD 2S/1P/1G posts Desktop case 105-MB HDD

4 86/ 5 0

4 MB RAM

CALL 731-17)30 FOR ADDITIONAL "":. INFORMATION 8 SCHEDULING -

14 T HE COMPUTER PAPER

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THE COMPUTERPAPER AUGUST '92 15

Rune on: IBM AT, PS/2, 286 {and up) or.

Me z Yas M ana e I '

From:

Version 2.0 foI Windows R EVI E W E D

Prlcei

compatible, Windows 3.0 or 3.1,

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Summery: A spiffy, inexpensive Windows

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taskmanagement.

F O R N EW S B Y T E S B Y T O M F O I J L K S , B IJSINES S R A D I O N E T N O R K

o one's yet caught the software world's attention with a YAWL program, but it may be imminent. What's a YAWL) Yet Another Windows Launcher, ofcourse. Although file and program management has been greatly improved in Windows 3.1, the desktops of hardcore Windows users remain cluttered with icons, hidden windows, and sometimes4orgotten tasks. Norton Desktop for Windows took a bighead approach to the clutter, and won many editorial rave reviews for replacing and improving on Microsoft's Program Manager.

What'sa YAWL F Yet Another Wtndours

Launcher, fo

•

course.

•

• •

Now comes Metz Task Manager' 2.0

with a speedy lowland approach that shows far more appreciation for getting work done than it does for displaying copious icons. Furthermore, TaskMan can work in conjunction with ProgMan or NDW, and speed up the functions of either — or it can be the Windows "shell," nmnin'g perceptibly faster at task switching, file finding and/or text searching. Version 1.0 of Task Manager (a shareware product) won a PC Maguzins Editor's Choice Award. Quickness is the ovemding characteristic of Task Manager, and Metz Software doesn't mince words in naming the application's components. They indude: • Quick Flic Manager To copy, move, delete, or rename files or directories. (Has faster access, more i n tuitive response, than Program Manager or

•

Win Word

• Select Directory A single icon to click for changing directories, or creating a new directory, even across a network. (TaskMan stays on my work machine, if only for the ease~f~ o f this option.) • Syntem Statue — A fast popwp of system information, including icons for editing system flles. (Similar to, and faster than,

C «. ~

•

$695.00 $1495.00 $1495.00 $595.00 $1295.00

$895.00 $1595.00 $1595.00 TBA

'See Computer Calendar in this issue for course informatiotLYoarrauyqaallrpr alracfffregorertlnent graras Pfessecall tlpr ktafls.

For information or to iegister 1400-667-M (8649)niiilisi wiits

SCQ

Norton Desktop's SYSINPO, albeit with

less technical information.) • Launch — A customizer for Task Manager. (Programmer's delight; heady stuff for a

1. IntroductiontoSCOSystemV.....................................................3 days, 2. SCOUNIXSystemV/386 Administration....................................5 days, 3. New SCO XENIX SystemV Administration ................................5 days, 4. BasicSystemV Communications ...........................,....................2 days, 5. SCOSystemV Network Administration......................................3 days, 6. Shell progfammingfor Administratois......................................3 days, 7. Open DesktopGraphical OperatingSystem.......,......................5 days, 8. AppliedSystemV Adminislration Workshop..........................5 days, 9. UNIX basedapplications (word processing,spreadsheets,etc.)

Norton Desktop.) • Quick FHeFind— To locate one or more iles onhard drives,a network or a Soppy disk (Fastest Wmdows Sle search I' ve seen, locating files on a 510MB hard disk in less thne than it took me to type in the target file's namel) • Quick Text Search — To search iles for a spedfic text entry. (Searches any group of files, fast; superb for finding that

• I

•

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16 T HE COMPUTERPAPER AUGUST'92

R E V

Ii e i n

E W

Oa r

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SYSTEMS FOR BUSINESS

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BY K I RTAN SIN OII K II A LSA

Product: Bulletin Board Systems for Business by Lamont Wood and Dana Blankenhorn

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decisions. There are technical sections on what happens online, getting online, the basics of telecommunications, modems, modem software and BBS software. They chose Sve ofthe major BBS packages and offer an overview of each. These include: PCBoard, The Major BBS, TBBS, TDBS

andWildcat.

Tha Bast Part nyone thinking about setting up an online Bulletin Board System (BBS) for their business, special interest or commercial service, would do well to peruse this book It covers most of the territory well. It is a good read and offers useful suggestions. The book begins by scoping out the rapid growth of BBSs and the wide-ranging nature of online systems.' It c'overs who should set up a board and make or buy

The best part of the book, I found, was their section on Ten Top BBSs. They looked at a number of the biggest commercial BBSs (Including Canada's own Canada Remote Systems in Toronto) as well as smaller, more focused BBSs. The authors profile these systems and interviewed the Sysops (System Operators) who gave feedback on their biggest hurdles and current obsessions. This part was fascinating. Other sections covered are: On-line EtirIuette — 'Better to remain silent and be

aha Bad Parts t hought a f o o l ; LamontWood • Dana Bl ankenhorn The shortcomthan to open your ings of the book m outh and a re f ew . O n e remove all doubt."; Legal Aspectsthing I would have appreciated would have U.S. Law mainly; Viruses, Hackers and been a more numeric look: what it costs to Other Dangers — be responsible, run a virus set up and operate a board — spreadsheets checker over all software that is uploaded; and break-evens, that sort of t h i n g. Another aspect they overlooked to a cerThe BBS Future — unlimited potential. tain extent was mention of the growing The authors conclude with a number of useful Appendices, including a discussion trend towards more graphically based systems such as Coconet, Vi deotex or of Echo Networks — mail systems that work on a humid-spoke system passing mes- NAPLPS boards. sages across the country, basically for free; Over@ this is not what inost would caII a BBSs Around the World~ p parently BBSs "beach book," but if you are interested in BBSs, are the next big thing in the former USSR; you might fmd it good strmmer reading. • Commercial BBS Services — PC Pursuit, a Iowcost long&stance service that is unfortunately only available in the U.S. Perhaps Unitel will offer this type of thing in Canada soon.

TURBO-CNE P R 0 0 R O'M'-

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18 T HE COMPUTER PAPER AUGUST'92 4~

r Esa ~ B

• 4 t & 'F

CA mAaA S SOF T WA S C H Oii:k=;TIMELINEFOR WINDOWS ORAFIXCAO FOR WldOOWI ~

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THE COMPUTER PAPER AUGUST '92 19

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Authors Ralph Wilson pubgeheri Peachpit Press, 1085 Kelth Ave., Belkefey, CA 94708, 800-28$-9444, 415-527-8555. Price: S19.95 Rating: $ .67 {on a scale cf 1=lowest to 4=hlghe st) Swnmury: This is a book aboul all facets of the technical support pictursr. how to set

it up, keep lt nlnnfng,and get the most out of it when you have to use it. Highly recommended for those neecgng to operate a technical sup port crganfxaaan. Not so importniIt for those who unll simply use tech et+xÃL f there is one subject that most computer users caa agree on, it is the universal irritation, and dislike of, having to use the technical support offered by software companies. It seems like a noggin situation — you call a number and thh disembodied voice seems to either mock your ignorance orcannot help with your problem and sends you to other companies, phone numbers, and just plain outer space. This fa all assuming that you get to the voice in the first place. Ask any computer user and you will be regaled with tales of hours spent oa hold, eadleas sessions with voice mail systems, and the worst sin of all — having someone answer the

phone {fmally) only to take your name and number and promise to have someone call you back Right. The interesting thing is that most com-

panies are aware of that dreadful image and are really trying to work on it~t least those companiea that wish to remain in the computer buaiaeas do. Ralph Wilson's book is actually intended for those people who are settiag up or running a tech support group, but I found it instructive reading nonetheless. The book's 227 pages are divided into seven chapters that altogether demystify what is going on at the other side of that phone line. Wilson talks about what it takes to motivate tech support people. He gives examples of what works and what does not. He issues recommendations oa what to do and how to train your tech support people so that you get the most from them. And all of this advice is backed up by the fact that Wilson runs his own company that ia purely dedicated to providing tech support services to companies that do not wish to enter that field. T he seven c h apters ar e t i t l e d : Manufacturer Support, Internal Support, Communicadon Skills, Handling Support Calls, Information Techniiptes and Tools, Alternative Methods of Support, and A User's Guide to Technical Support. As you am aee, the author covers the field pretty well. He initially breaks the support task down to two main activities: internal and externaL External is that tech support line that we are all fhaahar with. Internal is the tech support that some of the bigger companies can offer by having some of their personnel dedicated to supporting users within the organization on programs that the company has purchased from'outside. Wihon draws on the similarities of the two types of support in the first two chapC onrrnuevf e ~ 2 1

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THE COMPUTERPAPER AUGUST '92 2 t

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ters. He also compares them in their dif- v ferences. It is interesting to read of how similar, yet different, -the two functions can be. T he n ex t t h r e e chapters are a basic manual of how to run a tech support operation. Wilson gives us his opinions on what to look for in people that you are considering hiring for t e ch support p o s i tions,' what you can expect irom them in terms of productivity, and what you should be pr e pared to do and provide to them to allow them to perform at peak efficiency. These three chapters are probably not ofmuch interest to the casual reader, however, if you ar e involved with your tech support group, they are worth the book's weight in gold. The tips that Wilson provide:s are numerous and can be easily seen to have been acquired after much time in the field. The sixth chapter talks about some interesting ways in which the tech support function can be more effective while using some means other than the traditional sitting on the phone line." This is the chapter where Wilson discusses using user's groups, belonging to national bulletin board services, as weu as other, potentially less conventional means of providing tech support.

so that we get the most benefit of the cone r s ation, i.e., we solve our problem in the le a st amount of time. Aft er r e ading this book, I feel that I k now a whole l o t more about what it takes to do a good job i i d ppon i also know that the >cxi time I need io call tech support, I

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USIr~ L N ESSr S This depends on where you stand in relation to tech support. If you are a provider, buy this book immediatelyt If a user, then you can learn some interesting things. MANUAI 4 I detected no typos. The book layout is dear and effective and I was not distracted by too many graphical elements on the page. AVAILABILITY: 4 I saw copies of this book at my two favorite book store chains and. was able to order it with no problems from a third. In addition, Peachpit Press maintains a toll f'ree number for ordering or more information. •

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The Rumor Mill

In related news, a story in The Los AngsjesTimessays that during a 1986 feud with General Motors, Perot considered paralyzing the auto maker by shutting down its computer systems. The story claims that Perot's aides at Dallas-based Electronic Data Systems were dumbfounde'd when Perot outlined a strategy to "nuke" GM by shutting down its computers. Perot later sold EDS to GM for $2.5 billion;

ZSe Seattle Times .reports that H. Ross Perot(a major investor in Steve jobs' NeXT company) and Bill Gates, chairman of Microsoft, once met to discuss Perot buying Microso ft Corporatson P.erot reportedly said Gates' asking Price was toohigh. Gates is presently estimated to be worth about twice as much as Perot. •

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Quoting a former EDS official who

spoke on condition of anonymity, the Times reported that Perot considered 'pulling the plug" on GM's computers, forcing GM's President Roger Smith to accede to Perot's wishes. Although the

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plan was never carried out, the official said EDS executives wereconvinced it was a serious option. "Ross doesn't bluff," said the offidal, who claimed he was present during the discussions. Perot has declined comment, with inquiries being referred to former EDS President Morton Meyerson, now chairman of Perot's present computer firm and a senior adviser in his unofficial presidential campaign. Meyerson did not deny the charges when questioned by the Associated Press. "It was said in the heat of battle. There was never any serious plan to implement those things," Meyerson told AP. • Metx Taak INERnager Cont. fnns Page 15 • Schedtiler — Put your computer to work on back-ups or lengthy print tasks, while you' re asleep or absent. (It remembers what the computer cficfps'I do — maybe because of shut down — and provides a "Run Missed Event" option.) The T ask M a n ager w i ndow al so includes a "Run" option, effectively a directwntry DOS command prompt from within Windows that is more accessible and speedier than similar functions from Program Manager or Norton Desktop. It also remembers what you' ve been doing (up to 99 tasks), and provides a click~lick return to any previous "run" task Uniquely, Task Manager also provides a "screen saver" for DOS applications being operated from within Windows. Task Manager's major weakness, ironi- ' cally, is in its sleekness and power. It is Tich in options for configuration'and overall usage — all of which require knowledgeable user decisions about how Windows operates and how an individual wants to work within Windows. Although neophytes can make ready (and easy) use of such functions as file-finding and textmarching, the total Task Manager package will appeal most to "power users.' There is ample, con. textwensftive Help available; but, again, the help necessarily assumes a broad knowledge of Windows usage. Simply put, this is not a product for beginners.

Rating PERFORMANCE: (8.9) Task Manager' s speed defies the "slow" performance image of Windows. Across-the-board, its many functions operate perceptibly faster than comparable products, However, its operating window does not have an adjustable size, wasting the potential of fiexible large screen (1,024x768 or more) operation. USEFULNESS: (3.0) A power user can put it to use immediately; Windows newcomers or DOS neophytes probably need to learn better what they' re trying to improve, before trying Task Manager's improvements. A strong knowledge of Windows terminology is mandatory. MANUAL: (4.0) As with many newer Windows products, a manual is almost superfiuous when compared to online help files. Task Manager's 120-page manual is well-written, unintimidating, and uses graphics images to display various operations. But, once installed, help is more readily available from a clickwlick within the lengthy — and extensively-indexedonline help files. AVAILtiIHLHTT (4.0) Metz Task Manager 2.0 is available directly from Metz Software for $49.95, or through Ingram Micro, Merisel, and numerous resellers. (Initial shipping date was June 1, 1992.) For a limited time, registered owners of any Metz Software product can purchase a Metz Task

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THE COMPUTER PAPER AUGUST'92 23

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Datatraia DPC3O20 Nest Value onthe Nadet INC UIIII: • 218 IIAI • 1A4IS 8.5'RoppyDtfva n88888SXmictaptneoeeor,20IKz n EnhaacedKeyboatd» 2 Serial,1PalalioI Porle

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pr.Exec SSNXt2DlSV,2IB Pr.ExecSSSBÃt25NV, lMB pr.E) tecSSDSXi25SN, lIB

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AUGUST '92 25

TECHN ( J LC3CiY C CP R P ( 3 R A T I ( 3 N

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THE COMPUTER PAPER AUGUST '92 27 hnages into gray~ales ones and vice versa At any rate, this technique does not produce images of the quality that a "true" gray scale scanner can. The best bet when converting bi-level scans is to go for the smallest halftone dots and the highest resoludon. That's because we want to minimhe the dots in the final result.

grays Handheld models may be problematic when scanning images wider than the "head" of the scanner, and are a poor choice for OCR (optical character recognition) tasks. That said, there are some models that are better than others for scanning large images. Logitech's Model 256 for the PC and ThunderWare's Lightninggcan for the Mac both have a software feature that

allows multiple scans to be "stitched" together to create a larger image. This is not as convenient as doing it in "one pass," but it is better than nothing. The Typist handheld scanner from Caere is wider than most (5 inchesas compared to 4 inches for most other handhelds), which makes it marginally better for OCR, but I stQI find it to be more trou-

ble than it's worth for OCR'ing anything other than columns of text. With OCR software such as Caere's OmniPage (one of the few OCR tides available for both PC and Mac) your scanner can actually read typewritten or printed pages and convert the character images mto text that you can load into a word processorl, Generally, this process works Corstirssraf cn Page 29

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TROUBLE WITH DATA EIWJ.'RYV LET US HELP YOU ~ Thmugh our SCANNING pmcass we will convert your written tazt or images into ~ computerfiles. a Evenrthiug&am memos and lettaxs ta books and matpssinss can be SCANNED in 1,000 < typefacesand 16,000 font stset s atspeeds up ta 100 ctraractcrspar sacand. < Your text sr graphic can bc converted dimcttr into 60 di6emnt Wml Pmcassars, Data < Bases, Spreadsheets, ASCII and Image fonuats. P Other scrricas lucinda Electronic Fcnus, Lagcs, and pmgramnstng. a HARDWARE SOFIWARE SPECIALISTS + Industrial - Commercial - Personal

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T HE COMPUTER PAPER AUGUST '92

FILES CANBE PRINTED DIRECT FROII

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T HE COMPUTER PAPER AUGUST '92

COMPUTER SYSTEMS INC "'a"'la>i )''-"'~~~G ~~~

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~ i KiCKS Computeris pr'oug to present the rekTutio'tatty KiCKS'486TA'teal'. A '-::~ Bus systetn;%igt'the 32-bit local buadloton boa'rditetttlesthdcpU m ' .'„:i. ::-'-:.:cotnmurncatewith llOdevice(graphicscard, disk'contioHer, gt LAN",- ~'>P>", j~',detdcesetc.)at Meit which wasnotpojsibte farcnnyentin'nal486lSA,'.;"."',':~~4., ::@ systenr.TheproMem with 486lSA ints'systen isilia't it can only'.-~g;;:";:-:-".'-.':m. ':;.i ,"accommodatel6-bit Inde~tpthesegysteins,.tlieCpU:still has32-bit, '~+; "t+ communieatiottwith tbeonkoard tnemory„-bnteverything'slows down'srhen ' :i ,: -." it issendmg andreceiving infdrmationtbrongh a i6 bit lSAbuadeviee, Vp'> <~.' ;.@ tmtil nosr,',"the only wayyoucan fully'ntiiizethe 3$btt 486CPVta.to~~';r" ':,,~ estra 82„800 toinvestm:anE@A bussystem; nowwith tile mtro'ductionof +:: :,«',aKtCKS's:486IAtcal Sns:Systeni;"yonci'an. getKRA'petfoifnanoefortheprice."; '

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~i»gott'hemi'ij~'h iiidt'tgsakib'r'nit~'h tdtIP'stt d sa'tgif4k~i '~ '':+ ~ @ :-:.= .=;Ittnsdie ger;only@4MOextstt,"%@try&„:srbille:quantity,;htgtt';:;-:;:-;~~'<-'::i~~'~,

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ThelntelInsidelugoisa~

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T HE COMPUTER PAPER AUGUST'92 3 1

. e. '

Features: AMD386SX-33 CPU 4MB {70ns)RAM, Expandable to 16MB 1.2MB 5.25" or I A4MB 3;5" Floppy Drive Teac 105MB 19ms IDE Hard Drive 1.1 Interleave IDE HD/FD Controller 2 Serial, I Parallel, & I Game Ports IYident 8900 SVGA card I MB Hyundai 14" SVGA Monitor (1024x768,.28mm dp) Focus 2001 Enhanced Keyboard 13" Mini TowerCasew/200W Power Supply

Features: AND 386DXM CPU 64K Cache, 128K optionalfor $15 4MB (70ns) RAM, Expandable to 32MB 1.2MB 5.25" or 1.44MB 35" Floppy Drive Teac 105MB 19ms IDE Hard Drive I. I InterleaveIDE HD/FDContmller 2 Serial, I Parallel, (h I Game Ports Trident 8900C SVGA card I MB Hyundai 14" SVGA Monitor {1024x768,.28mmdp) Focus 2001 Enhanced Keyboard 13" Mini Tower Case w/200W Power Supply

$1,339.00

$ 1,439.00

s Lease $53A3/month

2 YKAR

WARRANTY

Featurest True lntel 486DX-33 CPU

128K Cache, 256K optlomdFor$40.00 Ill~ 4MB (70ns)RAM, Expandable to 32MB 1.2MB 5.25" or 1.44MB 35" Floppy Drive Teac 105MB 19ms IDE HardDrive I: I InterleaveIDE HD/FD Controller 2 Serial, I Parallel, Ih I Game Ports Trident 8900CSVGA card I MB Hyundai14"SVGA Mmonitor (1024x768,.2&dp) Focus 2001 Entumced Keyboard 19: Medium Tower Case w/200W Power Supply ~

2 YKAR

'.2i'""

s Lease$57.42/month

$1,$69.00 s Lease$7487/month EISA 486DX-33 $2629

WARRAi4fl'Y

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e Features: True Intel 486DX-50 CPU 256K extenal Cache III 4MB(60ns) RAM, Expandable to 32MB 1.2MB 5.25" or 1.44MB 3.5" Floppy Drive 125MB 15msIDE Hard Drive I: I Interleave IDE HD/FD Controller 2 Serial, I Parallel, a I Game Ports Trident 8900CHi-Color SVGA card I MB HyundaiNon-lnt. SVGA Monitor (1024x768,.28mm dp) Focus 2001 Enhanced Keyboard 19" Tower Case w/200W Power Supply

$2,539.00 a Lease $93A4/month EISA 486DX-50 $2999

•

A dditional 5.25" 1.2MB floppy drive $ 69. 0 0 A dditional 3.5" 1.44MB floppy drive $ 59.0 0 Microsoft DOS 5.0(OEM) $49.00 Microsoft Windows 3.1(OEM) $65.00 D igital Research DR DOS 6.0 (OEM) $ 59. 0 0 Cardinal 2400bpsinternal modem(OEM) $59.00 Cardinal 9600S/R int. Fax-Modem(OEM) $99.00 Legend Serial Mouse (800dpi) $19.00

*9+NSR Fax, 14+$ Qala

'Made ilt USA, DOC Apploved vA2his,.MNP24 V~ Supra ExternalFax4lodam $SSIL00 US Rohotlog Internal Fax-INodam $4{pIAS US Robotics Extern aIFax4lhdem $4SS.O)

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':; j.'>,,:.,;,;,;""=..@ "%~~~);: $::p>: j':K;-b'„':~g$@4~e3(''"'=' -' :,<t;:- ':3 u'i~:".-:.',,'w,."-»'

'Send S received fax at S,SNbpa ' 2,4Mb RaabiinIt Software w/ IINP 5

',=","."".':),'' ~

99.00

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ATI VGA%seder XL IMB IOKI4nemeaset ATI VaalsaeIhln VRAht wahmeuse(srlslaslt Gea p hks Ultra. IMB VRAM wah masse(DEMI Cye h uw XG 8-Swhdsws Aeeelemtor IMB VRAM Dismsml Stesnh S-3 A eeuraloe IMB VBAM

SISS.40 $279.00 8439.60 $299.00 $339.06

Pd"~;"pi ng. g'. Qonuor ADIMicrogcsn3214 naIHnt SVGA monitor Evenhta 14 SVGA mongar Evenhus 14 SVGA nan4nt masker Legend Premium 14 VGA marmot Legend Premium 14 non-int. VGA monitor IIEC 3FGx 15' Mun.sync VGA manilor MEC 4FG I 5 Mun-sync VGA monitor IDEK MS217 17 non-Int eonkor Sony 1604 16 non-int monkar

Msxlor 125 MB (15ms) IDE wl 64K cache

$449.00 $329.00 $389.00 8 355.06 $429.00 $859.00 $999.00 $1169.00 $1 389.00

Mouse

$429.M

Qusnhm Pro 125MB (15ms) IDE wl256K cache $455.00 Quantum Pm 240MB (15ms) IDE wl256K cache $7S9.00 Western BgNal 212 INB (15ms) IDE wl64Kcache $895.00

$129.00 $259.00

CyrixNS67-18 Cyih 83S87-20 Cyrix88887-25

8 115.00 $115.00 $119.00 8 155.N

$699.N $735.00

Cyrlx 83D87-25 CyrixND87-33 CyrixSSDSTM

8 175.00 $199.00

tooer a Inh det Printer 6' eebh sml loner Inctudml. CsnmgsnWmrsnty)

N 39.96

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$48.N 8 15.00

Hewlsa Packmd Desk(el 500 color Hewhlt Pachud Laser Jet NIP Laser SIECSyanl Writer 8 Model 95 Post Scip Raven LP-530 5 PPM,HP NI-Pcampasbh

8 89.N

Qmnary Chip8 Nhshle 4MB70ns SIMM

$169.N

4MB 60ns SIMM

$7RN

Lagxschssri alM ouse Man wl Windaws 3.1

$129.06

1MS 70ns Slhlu 18IB sons SINN

Legend34ulon serialmouse

$25.N

256K 76ns SIMM

t 345.00 $419.00

ATI9600bpeexternal moderne.42biswlcsbh Cangnal 2400 baud internal modern wl Fhshsnk

8 Q8.00 $79.00

$375.00

CanNnel 9600 inL Fax-Modem wl Bigax

$99.00

Quantum 10SMB(17ms) IDE wl 64K cache Tesc 105 MB (19ms) IDE wl64K cache

US Robogc 14.4 Sponster SR int. Fax-Modem US Rabolic 14.4 SporlslerSIR ext. Fax-Modem

Qslh Cespruccessor MuQ4NedhProducts Sound Blaster Sound Blastw Pnriesshnal Sound Slaster int. Malt&media Upgmde Iut sound Bluster exl. Mun-medie Upgmde Kil

Iricrosog Serial or Sus Mouse Micmeoa Bus or Ssriei Mouse wl Windows 3.1 Laglhch serial or bus Mouse Msn

Floppy 8 Rani Drhm(Bmu) Western txgad 82 MS (1 7ms) IDEwl 64Kcache

Supra 14.4 Ext Fax-Modem

Qmhm

'ws'~ " ~

$265.N $229.00

Dssk J m 566

$539.66 $999.60

$1439.00 $1865.M $1199.00

AN Items subject to evailamilyi price msy change without casus. Prices on items nat listed wsl be aveilstse upon nutuesl.

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T HE COMPUTER PAPER AUGUST'92

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Data is the "blood" of a network. Its constant flow breathesfe li into your corporation. Stop theflow, and your company stops operating (and may die fi you don't get things uickly enough' Dat.a, and the Programs whrch manipulate it, are stored on hard disks, which are practically the only moving part of your netroork and therefore most subject to mechanicalfailure. Network dasigners and administrators needsomemethod of protect ing the data against an unscheduledfailure of the disk subsystem. Enter Redundant Arrays foInerrpensive Drives or "RAlD."subsystems, also known as Disk Mirroring Disk Striping, and Disk Shadowing.

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IIow Do RAID Systems Worix7 RAID subsystems combine several inezpensive disks into one larger "logical chk, and

several drives, improving performance, part i c ularly for reads.

add additional, redundant "parity" infor- D i f f erent RAID Levels mation whenever a disk write occurs. Different techniques are used to add the errorworrecting parity information, with varying consequences. Regardless of the method used, in the event of a drive Ssllure (head crash, etc.) the disk controller can use the extra parity infor-

mation to roseate the d ata stored on t h e failed drive, without stopping the network.

Te c h niques to implement RAID have been de 6 n ed in 6 levels, each distinguished by th e m e thod used to store the redundant pa r ity information. The level numbers simp l y describe different array implementations; a higher number is not necessarily bc:tter. The'proper choice for your sltuation depends on a varx«y o r efer to th e R A I D

In Qdd)tIOn tO f guilt tOlyl gnCy

.,-„„;„".„" RAID technology ' nized with the "hve" disks, again without i ntcrr'uption to t h e network (Note: there uled stoppage in order

to physi c a lly . remove/replacethe

OÃerS I fgpI'OQQ fQent

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refc;rs to a non~dundsntdiskaxray,where the controller writes data in parallel across several disks, but withmation fordata recov-

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failed unit.) all the disk space is In addition to fault usable — but terrible tolerance, RAID techfault t o l erance — a nology offers improvement in pexfoxmance d i sk failure will force you to do a complete and capacity'. Since data is stored on more r e s tore hem iwtckup, after you replace the than one disk, ales which are larger than a f a i led drive. Interesting as an intellectual single disk drive can be stored on a RAID ex e r cise only, not in the real world. subtystem. In addition, since data is distrib. RAI D L e vel I - refexs to disk mirroxmg, uted across several dxivcs, disk Read/Write w h e re am data is vmtten to 2 identical disks. requests can a4ao be performed indepenTh e r e is no parity infoxmation, therefore dently and simultaneously in parallel by no w r ite penalty; data is totally available. Since all data is written twice, the extra write delay can be oitsset by duplexing the OATA ALLOCAllCN In aASSLal%LS Sr sr S disk controllers {see Novell's SIT Strategy). Duplexing the controllers improves fault tolerance, since a single controller failure will not stop the system, as with all other RAID levels. The down side to RAID I is that you must purchase twice the capacity for any given disk size, thus you get to use •

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only 50%, whereas RAID 5, 4, or 5 each mes snore

make approximately 809o of the disk space available for data. RAID Level 2 — is used primarily in super computer systems, breahng data up at the bit level across multiple disks, with Gmtinueet onPage 95

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T HE COMPUTER PAPER AUGUST '92

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NoveHs SFf Strategy Noveg'sNetware includes a comprehensive set of data protection strategies, called System FaWt Tolerant (SFT), which extend the RAID protection further. Originally available as optional extras, the capability is now bundled in all current versions of Netware. First, lets examine the RAID Level 1 implementation.

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aiirrored Drives, Single Controller In this configuration, if the disk controller can support multiple drives, they can be 'mirrored" in pairs of identical size drives. The user 'sees" only one drive, since Netware automatically, and in the background -causes aN-writes-to-be duplicated on the secondary drive. Reads occur on the primary drive, and if a defective sector is found, the correct data is read from the alternate drive, re-written to the primary drive (see vHot Fid) and sent to the user. A total fagure of either hard disk causes the failure to be logged, and all subsequent I/O directed only to the functioning disk. When the failed disk is replaced, the network automaficagy 're-mirrors" it in background. The concern here is the disk controller — if it fails, both disks are 'ofl the air" and the network is down. In addition, the I/O throughput on the controller is reduced, since aN write operations are duplicated.

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Other SFf Feataares' Redundant Directory Structures — Netware maintains 2 copies of the Directory and File Allocation Table (FAT) information on different cylinders of each disk. If one copies becomes invalid, Netware logs the error, and switches to the alternate. Start Up VeNIcation - whenever a Netware Server is turned on, the-Directory and FAT tables are verified for consistency during the disk mount process. Read After Write Verification - whenever a disk write occurs, the block just written is read back immediately and coinpared to the original data. This guarantees that

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Mirrored Drives, Daalslested Controllers Disk controllers cost far less than the drives, so if you want to mirror your disks, it makes sense to duplicate, or duplex the controgers too. Now each disk of a mirrored pair is managed by a separate controller, so a controller failure will not bring the network down. Throughput is increased, since the duplicate write degradation is virtually eliminated by independent controllers. In addition, Netware can 'split seek on reads, . which means it can decide which drive/controller can most efficiently process a read request, and it will distribute multiple read requests across the two disks. Since reads generally predominate, overall system performance improves. Media failure recovery is the same as with a mirrored controller.

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T H E COMPUTER PAPER A U G UST '92

The statistics are pretty impressive. More than half the world's PCs are already connected to local area networks (LAlVs) and industry pundits predict that by 1994 therewill be more businessPCs attached to L les than there were total businessPCs taro years ago.

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the same application using the same basic structures, set-up files and commands, training becomes easier and general productivity is more effective. For example, a database appliee cation is ideally

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file, using the . me p p lic

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m ultiple d a t a ent'ry operators can enter information into the same database

The typical smaller business reported three hours Of ~etWork . UOWlltlm e

pel Weep —CRN/Gamuppoll,

t ion over t h e O<ebat <89>' network ,x „i Per • Integrating non~ompatible computers-Some offices '5» '"= ' ' .': have a mix of PCs, Macintoshes and Unix workstafions to allow them to choose the right machine for the right job. A network which supports such a mixture can solve the pr ob l e m of in com p a t ible hardware/software by allowing you to do '<.'::,':::,', ~'j:.„,;.::, you rwork on the hardware ynu choose and .';=:-:=: c;::'.-:,~ ' then translate that work into a form that .: ''-'''':,,'4~':,':..~ .:,. .,:: '4'%.'"~ can be understood and used bydifferent makes of computer in the office. . ':e You get the general idea. There's a lot morc. to networking than swapping a few files around. But when does it become worthwhile buying a network? You would think, for example, that no matter how O WHAT'8 THE ATI'RACXXON? s u a ightforward and often invisible means' great the benefits, it would be difncuh to Why would any group of levelof s h aring informafion and resources in j u s tify the installation of a network to link headed PC users wilfingly surev e n the smallest of offices. And the very three standard ATwompatible systems in a s@~p, ro un d t h emselves with cabling, . b a sic network doesn't have to be complicatBut if you are linking them to a Sle serv. ~ network adapter cards and nete d .I t is often little more than a co5ection er which is going to offer everyone lots ,, ' >)j work operating system software to of cables and special sofiware. Among the ~:..~@~ 'connect up their humble collecmore hard disk capacity and provide them features you would most often expect to with the benefits of using new "workgroup tfon of computers? find in even the most modest.office netapplications," then it just might be worth After all, old technolofry such w o rk are: as "SneakerNet" or "FrisbeeNet — you ' • Ffie sharing — this gives instant access the investment. The answer to this question know, the one where you walk from your to t h e i les you need from other hard disks of the minimum numbc:r of PCs needed to make a network worthwhile depends, like desk to the next one carrying a Soppy disk w h en you want them; allows shared iles to with files en it, or flick it across the office be w o rked on and updated by an autho- any other aspect of personal computing, on (the latter method can have a sipdScantly r i z ed group of people without the confu- both the applications you are tackling now higher transfer rate, although 8.5 disks are s i on of having several versions of the same and those you plan to handle in the future. There are even some, admittedly marginal, recommended) — is about as simple and fil e at various locations in the office. reasons for networking two machines. Why reliable as you can get. And thc.re is little to • Printer sharing - probably the most beat products such as Travelling Software's o b vious resource for sharmg, and particu throw awayyour old 286 when you buy that LapLink for ease of use in transferring lar l y cost~ffective in instances where a nice shinynew 386 or 486? Why not buy a loads of big files from one machine to h i g hguality laser printer, color thermal simple network and connect the two? The another. You just hook up a cable between d e vice or spedahst plotter is required for drivers «« I y -ROMs or tape streamers, or whatever else, can then take up space in the one machine and the other and tell i t yo u r work. Instead of having to pay for sev memory of the old machine, you can free which files to copy. eral expensive devices, the network links up some expansion slots and, perhaps best everyone in the office to the printer and ~4 l l o+cll a networlt'I «ail. carry on using yoiu old hard disk will automatically queue requests to use the The trouble with these arguments, howev- p i i n ter when more than one person wishes It ma y sound obvious, but it is surprisin how many people think that the issue of er, is th'at networks are about a great deal t odo so at the same time. more than just swapping files aroun d • Appli c ations sharing — if you work in wh e t her or not they need a network is between a few users. Networks offer a an o ff ice where several people work with Coatinued on page 38 . .

. ".

•

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THE COMPUTER PAPER AUGUST '92 37

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T HE COMPUTER PAPER AUGUST '92 Conrirsccscr ptssn page 96 defined byhow many machines they havenot by the job they expect those machines to do.

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September, 1990 applications or groupware — is a term you are likely to hear a great deal about over the next few years aa all the major software houses — Microsoft, Lotus, Novell and Borland — gear up to produce applications which really take advantage of networks. The idea behind groupware is quite simple. Just as most standard personal computer software is designed to let an individual conduct an application (whether it's wordprocessing, spreadsheet modelling or anything else) in the most beneficial way possible, groupware is designed to do that same thing for a group of people using networked PCs. For an application to properly qualiiy as groupware, it first must make use of a network as an essential part of itscore purpose in life and it must be of overall benefit to the vast majority of the workgroup — rather than just one individual. For this reason, there are still relatively few applications wbich easily fall within the groupware category. Those that do make the grade, however, are generally concerned with tasks such as schedulingwhere the co-ordination of both people and resources within a group is crucial to the application — and access to corporate financial data in either PC spreadsheets or

held on mini or main&arne databases. Electronic mail is also a key workgroup application — particularly given the number of activities which can be built "on top" af e-mail. A

adolfyQur

netWOrk i S

well 70 perCent Of the time, COnSIder

Other NNNimedia ProdIIels

• netWOrk IS

disablecl >3.6 times per year."

running

' •

applications. The first two issues we have ' ai r e a d y explained, but the l a t ter -

"The average

workgroup

YY CASES FOR

Me d i a - V

vrorkgroup

OurSelf «

g o od e~~ ~rem can allow a company to virtually do away with a paperbased memo and can vastly enhance use of the network. EFective e-mail systems. for example,

wH i al l ow data and

even program files to be "enclosed within a given email message. You thus might have a departmental report developed in a PC spreadsheet that you want to circulate to various members in your department before it becames part of a companydrride ' management report.Using a good groupwamoriented cavil system, you can send a

ucky

etwork Computer,

copy of the spreadsheet ale endosed along with your ~ mes sage to as many people as you hke within your department. The great problem with both scheduling and +snail applications, however, is that they must also satisiy a need to encourage everyone to use them. There is no point whatsoever in eying to implement a group.

ware application within a department unless everyone in that department ia willing to use it consistently. While it may be tolerable to go out and decide on a corpo-

ratoeride spreadsheet package which eve~ one in a company will get when a PC is plunked on their desk, and then Snd that only eo percent of them bother to use ityou can t have that kind of situation in a groupware environment.

THE COMPUTER PAPER AUGUST '92 39 If a secreauy, for example, is to be told that she must use gl'oupware scheduHag software to book all deparunental meetings, anyone in the department must use the groupware software to hold an up odate diary of their meetings, There is no point whatsoever in using groupware if the secretary has to check four people's paper

caMng layouts and the like. SQ p'Oll IlOOd I IWblVOIIC

dl811es ln addi

"The average )OgQ) nar

crashes twice a mOnth."

ba s edones ing a meeting. The same is true of elec-.

' F or it t o b e e ffe c t i v e , everyone must use it as their principal method of interoffice or interAepartment communication, otherwise, why bother having it at allP The only practical way any network nlanagcr Is going to amve at the situation where everyone does use their groupware applications for the intended purpose is if the software itself is simple and friendly. Ideally, it should not interrupt what you are doing (and therefore needs to be memory-resident), should require as little knowledge of the mechanics of the network as possible to use (e.g., users should be able to address ema6 messages to people by name, rather than nunlber or code) and it should lnspllc confidcncc. To achieve the latter objective, the application should also offer some measure of security to users. At the very least, con6dential messages should beable to be password-protected such that when sensitive information is moving around a company, it can be read and understood by only those for whom the information is intended. The main point here is shnply that you need to consider the hnplementation and use of your network applications just as fully as issues such as data transfer rates, Fo&es,Nov, 27,1989

Having decided thatyou need a network, the next step is to consider the key issues in evaluadng what's available. The first — and most important issue — is your long-term plans about what you want the network to do for you. If, forexample, you merely need a shortcerm solution to sharing files between some low-powered PCs around a small oKice-end you plan to upgrade the PCs in the near future anyway — you can be pretty flexible in what you buy. There are literally doxens of non-standard, low-cost networks — many of which don't even require special network adapter cards — that will allow you to connect up these modest machines and share files, and sometimes even rinters, between them. e real fun be jias when you decide that you want your apphcations to be "network aware"and begin to o6er you some of the benefits of true, higher-level PC networking. This means having file- and record-locking on your databases (so that when you are updating record 8456 on a datafile file, no-one else can get in and work on that same record in that 6le at the same time), allowing network users of word-processors to carry out "revisionmarking" (where other members of your workgroup can pass around an electronic copy of something you have written for them and mark up their corrections without making them permanent) and implementing office-wide electronic mail systems.

Wllldl stshc4Fd$7 To do all this, it is widely accepted that you will need a network which conforms to certain industry standards. There are three standards to woay about: cabling, network adapter cards and network operating sy tern software. Cabling is probably the simplest of choices — it is usually dictated by

,, „»<Z<gIINu~+h 1N t >

an@IBM Token Ring. As for the adapter

cards, they also come in variety of flavorsinduding Token Ring, AppleTalk (to allow PC users to connect into Apple Macintosh networks) • IBM PCN and lots of others In addidon, thereare a growing number of PCs that come with network adapters built onto themotherboard of the machine. With Inost lowest networks, however, the whole thing comes as part of a single package — containing cabling, network adapter card and network operating system soft@me. While such starter packs are a useful option when you are getting a modest new network up and numing, thereal key to success lies in choosing the right net-

system software. And by far workoperating

the most popular network OS, of course, is Novell NetWare — which daims more than 70 per cent of the market and is supported by virtually all major network~ware applications. For the PC market, there are neo versions of NetWare that are worth knowing about. The first is Novell NetWare 2.2which Novell recommends for slnall businesses, professional officesor workgroups with anything f'rom two to 100 workstations on the network. Aside from all the basic features you would expect in an enuydevcl network operating system, NetWare 2.2 indudes a number of "fault-tolerant" computing features such as readier-write vnification of data„disk mirroring and disk duplcxu1g. NetWare 2.2 will run on any IBMwompatible PC — including old 8088 and 8086based systems — as well as IBM PS/2 and Apple Macintosh systems It also claims full compatibility with the network functions of Macintosh Systeln 6.x, System 7 and Microsoft Windows S.x. NetWare $.11 4 a beast of a slightly different color. It is designed for more power-

386 SERVER +Zegna 3860X-33 *4MB RAM

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Its remote managenlent fadlities, for example, let network administrators service remote servers fiom anywhere on the network — particularly useful when you have a large networkspread around a large of6ce building or work site. Probably the most important point about NetWare S.ll, however, is its aMity to run on a huge varietyof hardware and operating system platforms. In addition to running under DOS, OS/2 and Windows, , NetWare S.ll a lso runs on the Apple Macintosh, Sun Microsystems' SPARC machines, HP Apollo workstations, IBM's RS6000, SCO Unix, Steve Jobs' NeXT machine and a number of ether Unix workstations. But Novell isn't the only company offering network operating systems. The other major player in the market, Microsoft, offers LAN Manager, LAN Manager supports both 80386 and 80486i-based network servers. It provides automatic configuration for each major server type — including those with 82-bit network~pfimized I/O subsystems. This support is supposed to speed up aH network operations — particularly where disk access is concerned. Meanwhile, Microsoft has also taken a leaf from the Novell book in handling of administration tools. These now include "domains" — which allow mukdplc servers to be administered as a single server. For companies with dedicated data processing departments, this will give Microsoft greater credibility. as it permits the management of Contlntled onpage 42

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ful PCs and won't even say good morning unless you' re running it on at least an 80886 or 80486based system. However, it is a good deal faster than NetWare 2.2, provides support for up to 250 users and includes fadlities to link into lninicomputer and mainframe systems and WANs (Wide Area Networks). There are also a good many more administrative features built into NetWare

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T HE COMPNER PAPER

AU G UST '92

PC to mainframe

Networking hardware requirements prise that it is somewhat more demanding in terms of the hardware and software needed to run IL NetWare 3.11 cloes, however, support a wide number of workstations-including IBM PC, XT and AT-compatibles, all PS/2 machines, all Apple Macintosh systems, all Sun Microsystems machines, HP Apogo graphics workstations, IBM's R88000 RISC machine, any PC running SCO Unix, all NeXT machines and a number of ether Unix systems. NetWare 3.11 is a little more picky about vrhat you can use as a server. You' ll need at least an 80388-based PC-compatible systemalthough it is quite happy to work with ISA, EISA and MCA expansion buses.

o two networks are created equal. Each has its own minimum set of hardware and software requirements and, particularly in the PC-compatible sector, more power at the 'seve" end of the system than at the individual workstations that will access the server.

Novell NetWare 2.2 NetWare 2.2 is probably the most medset of the 'big league" network eperating systems in terms of its hardware requii'ements. At the workstation end, you can get away with something as simple as an okl IBM XT with 840K ef RAM and a 20 MB hard disk. And in the Macintosh part of the world (as NetWare runs. on both Macs and PCs) you' ll find that NetWare will even run on an old 512K Fat Mac er a Mac Plus. When it comes to running the sever software, however, Novell does nct shy away from asking to you to at least supply a 288-based PS/2 machine or IBM AT clone with 2.5 MB cf

LAN fiwanaler

Being an OS/2-based network operating system at a time when Microsoft and IBM are parting ways over the future of OS/2 probably cfeesn't help things. Although Microsoft is planning to make LAN Manager work with its own Windows NT operating environment, that is still memory (allhough 4 MB Is the recommended some ways in the future and Microsoft has had to txte the bullet and agree to stay with OS/2 minimum). It would also be sIy to try and nm the network with much lese than a 40 or 80 MB as part of LAN Manager for the mement. At any rate, LAN Manager wlil nm on any hard disk. P~ pat i ble workstation with XT specilicaYou oan run NetWare 22 under MS-DOS, tion or better, needs MS-DOS 3s or hter verOS/2 (all versions), the Macintosh operating sion as ih minimum operating system and at system and Windows 3. It provkfes for up to least 812K of RAM (although 840K Is recom100, users and storage capacity ef up te 2 mended). O8/2 workstations need OS/2 Gigabytes. V ersion 1.1 or later (except OS/2 2.~ h i c h Microsoft is delighted to tell you won't run LAN Net%are S.11 This is Novel's highs~ n e t weiking operat- Manager), a PC with a 288 processor er better ing system. It should therefore oome as no sur- and at least 3 MB of RAM.•

or large corporate users of personal computers, one of the greatest attractions of the PC network is that it brings PCs into the overall data processing picture. Provicfing the link between the PC netwoik and the company's minicomputer or mainframe Is often done using a gateway or brklge. This provides the physical connection between the LAN and the mini or mainframe. To get at the data held on minis and mainframes over a LAN, hewever, companies are increasingly turning to Data Access and Retrieval Tools (DARTs) — such as U.S.-based Channel Computing's Forest 8 Trees. It descrhes itself an an "electronic dashboard" desgned te help you collect, combine, and automatically monitor information from a wide range of spreadsheets. database files, and database servers. Forest and Trees is supposed to allow computer users to access information fram a wide variety ef sources from within a single software appiicatlen —and then

Printer sharing aybe you den't reaily need a net-

work, Many people simply use their network as a way of sharing expensive laser prinhng or plotter resources=yet this Is net always an effective er cost-eNicient solution. For example,oyu can — for as little as $2~ u y a manual printer switch box that allows two users to share the resources of a single pdnler. Admittedly, it is only one step up from having two printer cables leading te the back of the printer and plugging in the cable of whomever needs te print at that memenL It is, however, simple and effecfive. And, of course, if you are nmning a bunch

of Apple Macintosh systems and an Apple

j )

LaserWriter, you don't have to worry about buying a network er a printer switch — it all comes with the price of the machine. Macs come witha built-in AppleTak network and are

X '.

Conrinuaffrais page 35 o f faul t t o l e r ance, p arctcularly w i t h displcxcd controlers, and the best transaction perfonnance. Mth the lowest storage density 509o, its main drawback is the cost pcr xaegabyte, since you purchase twice the usable disk space (right, so why don't they just drop the "I" from RAID)). However, don't be too swayed by this argument. Relatfve to the value of your data, and the cost of not having that data available, the 30% rcducttou is storage density becomes less of an issue. Of the rest, RAID 3 and 5 are the most popular according to I n f o corp (Santa Clara, CA). R e fer to t he R A ID L e v el Comparison chart for assistance in evaluating which is best for your needs, In most cases, providing lots of disk caching space will mask most of the degradation issues. Rctnember, you are not buying hardware as much as you are purchasing iasur-

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which machine is sending data at any given Sme-without first having te be tokl which interface to expect data from.

In short, for anyone who has asimpleneed

to share printers, networks are not necessarily the best solution. Check out the alternatives first — before you find yourself knee-deep in network adapter cards, administrator software

and cablng.•

ance against failure of a device that is spinning at 3500 RPM, 24 hours a day, with your Srm's "blood" on it. In any event, be aware that if your N etwork Op erating System supports the abiTity for files to span physical disks, and you use this feaciire, you must implement one of the RAID levels 1 through 5, else you risk facing a career change in the event of a disk failure. ABOUT THE AUTHOR Mike Wolfe is the president of SoftScan Systems Inc., a BC ccxwulng Irm speeilallzlng in network design, training, and systems software development. He teaches Network Administration through the University of British Columbia and Vancouver City Cellege Langara Continuing Education programs, and is a founder and former director of the Vancouver Netware Users Group. He can be reached at 804-739-81 14.

RAID LEVEL COMPARISON coIiae

iiND LANI

ready te share printers over AppleTalk using the Chooser from the moment they are unpacked. Even if only ene of your PCs is a Mac and the other an IBM~ p a tible system, you may not need a printer switch. Many PostScrlpt laser printers these days come with both AppleTalk and parallel printer interfaces and will allow leads from each machine to be plugged into it at the same time. Some ef these printers are even intelligent enough te sense

•

combine that information in ways that are useful te your network's users. Ferest 8 Trees allows you to define groups ef inter-related infermation as what it calls "views." Each view provides a linked 'window" into the management information of your busIness andthus can supposedly be used to m onitor vital signs of business Ne — such as monthly sales, accounts payable or warehouse stack levels — without the person whe is seeking that information having to know anything about the cemputer systems which hold that information. Forest 8 Trees collects data from most major data sources inciuding Lotus 1-2-3 and Excel spreadsheets, dBASE, DataEase, Paradox, QBA, R:BASE, Btrieve and ASCII data 5les, and Microseft/Sybase SQL Servers, Oracle, Gupta SQLBase and Nove'll NetWare SQL database servers. It can also access data from IBM mainframe DB2, AS/400 systems and other host environments,•

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T HE COMPUTER PAPER AUGUST '92

Wireless Networks

stablishing a network in your office

doesn't necessarily mean that the place has to be festooned wilh cabling. In fact, some networks and network access systems are designed to work with few or no wires at all. A number of companies now offer wireless LAN cabling systems which provide for data transmission over infra-red links — not entirely unlike the ones used to issue remote control command to your video recorder or television sst. While these do provide you with an elegant solution to the cabling issue, they are limited in the distances you can cover with them-and they require a 'iins of sight" link with one another. Meanwhile, other suppliers provide for the use of radio LANs — where data is transmitted via local radio transmission — as opposed to cabling or infra-red links. This solution is, of course, more expensive than traditional networking, but it does operate over longer distances and is more flexibks than infra-red links. Similarly, cellular and microwave data links

provide PC users on the move with a way of 'dialing in" to their networks without having to leave the comfort of their car or train. Aside from the obvious extra cost of these systems, them is sometimes a problem with maintaining data integrity as it is transmitted. Over time, however, improvements in the clarity of these lines and the error~rection software used to deal arith brief line breaks should win through. In the meantime, remote-control software running over conventional phone line provides an almost wireless" way of getting at your network when you' re not in the office. Packages such as PC Anywhere on the PC and Timbuktu Remote on the Apple Macintosh let you carry your network with you anywhere that there is a PC and a telephone. You can use a product like Farallon's Timbuktu Remote for everything from simple file transfers from remote machines or networks to "controlling and observing" a remote machine so that you can operate it as if you were sitting in front of it. This means that you can, for exam-

pie, run a copy of PageMaker held on your oNice Macintosh even if you are dialing in from a Mac that does not have PageMaker installed. It is worth saying, however, that a graphics application such as PageMaker is a bit slow run thisway — even overa 9800-baud modem. That aside, it's still a great way of getting at the network. If, for example, you have a Macintosh Ilh at your office with a 388-based PC connected to it via the Sitka TOPS network, you can use Timbuktu Remote — and a 9600-baud modem at either end — to gain access to both the files on the Mac II and the 386 machine using only a Mac portable, a m odem and a phone. Farallon is not, of course, the only company to offer this kind of software. Travelling Software has developed its own Remote Mac application, while PC users will have long been familiar wit h t h e a f o rementioned PC Anywhere-which does much the same Job for PC users. In fact, New York-based Dynamic Microprocessor Associates (now owned by Symantec) has a product — pcMACTERM IIwhich allows you to use a Mac as a dumb terminal through which to run your PC software remotely.•

Continued Para Page39 multiple server networks centrally. As part of this control, Microsoft has also considerably added to the network security system features of LAN Manager. Aware that DOS and OS/2 machines are increasingly finding themselves moved into sites of high-volume transaction processing, Microsoft has added "fault tolerant" facilities into its disk subsystem and provided support for u n i n t erruptible power supplies. The company also further improved its support for tape back-up systems — including the increasingly popular Digital Audio Tape (DAT) format, which can store up to 2.5 Gigabytes.

W hat to run Iton Ahnost any PC can be used as a workstation on a network, so you need to spend time planning what the server — the central machine on which you will hold the large majority of your applications and data — will be. The most powerful of these a re m a c h i ne s s u c h a s Com p a q ' s Systempro class of PCs. Since the launch of the Systempro three years ago, innovative tower systems for use as servers have become ck esgeur for most big PC manufac-

Expect the Un e x pected Datum NoteBook CPU: 80386SX - 25 80387SX (option) Memory: 2MB /4 MB HDD: 2.5" FDD: 3.5" 1.44MB

Display: 9 " mono VGA Keyboard: 82/ 84 Key Dimension: 2" x 8.5" x 11"

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Datum 486 motherboa supports 486 SX-20 / SX-25 DX-33 / DX2-50 / DX-50 CPU 64 MB RAM on board

256K Cache Socket for Weitek Excellent for Network Server Also in 2/3 Baby Size

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T HE COMPUTER PAPER AUGUST '92 turers — including IBM, Olivetti, Dell and hundreds of others. These systems generally deliver high performance, expandability and industry standard compatibility alongside a Sexible system processor design and support for multiple system processors. The S ystempro p i o neered t h e u s e o f Compaq's Flexible Advanced Systems Architecture with multiproceasing support, an EISA I/O bus, intelligent highthroughput disk drive arrays and highthroughput 32-bit expansion boards for enhancing functions such as network interface controllers and disk drive controllers.

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Being incohnlamtlblo PCcompatible systems are, of course, not the only machines worth networhng. Of the non-PC-compatible machines on ofFer, probably the best~uited to networking is Apple's Macintosh. The Mac has always seemed a natural for networking. It provided network connections and cabling almost from its inception, has managed to build consistently on the AppleTalk protocols which it started with (rather than constantly chopping and changing its network plans, as IBM did with its PC). This has allowed the Mac to develop mature network prod ucts at a time when the PC world is only now Snally arriving at its own standards.

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Apple's original AppleTalk develop-

ment team has said that their objective m creating this networking standard was to make it a natural extension of the Mac. Files and network-based resources were designed to appear to any Mac user as if they were local devices. The Srst example of this was the Apple LaserWriter driver, which successfully allowed a number of Mac users to easily create an environment to share this admittedly expensive printer. Not only was the printer easy.to bring into the " local e n v i r onment, b u t t h e LaserWriter was available as it if werc; a local resource fronrall Mac applications.

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Conclusion As with any dedsion about buying a PCbased system, buying a network really depends on what you want to do with it. At least so it has been until now. If you wanted a modestnetwork for Sle~haring, you could get away with a limited, serialbased network. If you wanted to get going with "real" networking, but didn't have lots of money, you could buy a kit system. And ifyour needs were more ambiuous, the likes of Novell and Microsoft were there with NetWare and LAN Manager. But the biggest buzz word in the PC business at the moment is "scalability." Everybody wants to produce a network roduct to satisfy all users. Novell offers th NetWare 2.x and Sac to meet two different markets; Microsoft recently unveiled i t s W i n d ow s N T ( N ew Technology) strategy to offer network access and a simple user interface from a h igh-end portable computer to t h e biggest graphics workstation. Despite this, there are a few truisms which might provide you with a little general guidance on planning your network purchase. For example. just as it's generally helpful to buy a PC which is compatible with the IBM or Macintosh standard, it is even more useful to buy a network which conforms to the Novell standard. Look for backwards compatibility, make sure the network supports all the applications you want to run on it and speak to sites which have installed the combination of apphcation and nctworhng hardware and so&ware you plan to buy. Crrr/crrt crnprorwas never more applicable. •

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THE COMPUTER PAPER AUGUST'92 4 5 When the Hot Fix function is activated, a small porthn of a hard disk's storage space is set aside as. a Hot Fix redirection area. When read-after-wtite verification determines that there is.a bad data block on the disk, Hct Fix redirects data that was to be stored in the •

•

ADVANCED P R O G R A M TO-PROGRAM COMMUNICATIONS (APPC)-:Part of the

I BM SNA P ~ WNd Mhblel

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t h em~

main dithns that enable programs to communicate ' across the.netwcik'. Thki capability, involving ' IS O ' R EFERENCE MODEL FOR OS I the logical unit" (LU) 8.3 and its'associated.-::..: .,: Intern'ational Standards Organisation protocols, allows communication between:.- .' Reference' Model for O pen Systems two or more 'processes" in.an SNA ns'twcxk:; '- .::, Interconnection. An architectural model without the involvement of a.commen host ' ": ',, developed by the'ISO for the design ot an :,open systems network;.This model divides system or terminal emulation.--

. '- : : :

: - -

-. : :

AMERICAN: NATIONAL' ' STANDARDS

INSTITUTE {ANSI) ANSI Q

, the establishment ot many standards, Indud-. L O GICAL DRIVE — Ahylhing given a drive desiging a number ot data communications and: - . nathn (for example,: D;). This can be a disk terminal standards. ANSI is the recognized - .. partition; a workstation's re.directed drive, '.which makes a connection to a remote disk U.S. representaSve within the CCITT and ISO: resource; or a primaiy and secondary partiinternational standaids bodies. tion pair for a mirrored or duplexed drive. APPLETALK — ApphTalk isa set of communica.

tions protocols, such as SPX/IPX and NCP; N E TBIO~ et w ork Basic Input/Oulput System. used to define netwoiking on an AppleShare; Soft w are developed by IBM that provides the network. Based on the OSI (Open Systems .: h te r faos between the PC operating system, Interconnect) model, AppleTalk specities the I/O : b us, and the network. Since its . design;NetBIOS has become a de facto communications which range from applhi-: . : standard. thns interfaoss to media access, : :

APPLICATION PROGRAMMING INTERFACE' N E TWORK ADAPTER CARD — A printed circuit board, hstalled in a:computer,that enables (API)-A means by which an applicatiori: ' the computer to run network operating sysgains aocess to system resources, usually foi.

the purpose of communhalhn (the sending m dr~ h'l% ~data), d he~ o r ~ h ~

,.tern software'and join the local area nebvodc. NETWORK DEVICE DRIVE~ F oram that enables.: the'.network. operating system to ;cominunicate with mb„M'a~w ~ s ' : :

nal emulation, an'API provides for the slmula': tlon.of keystrokes and for wrNng into:::aixf I8n g s that define the types reading from the devios buffer on the;n'it'-:::: PERMISSIO~ -.-::: ".of iction a'.user:-:can take with a shared weak. :

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A.common network: Pi'otocol (used'-.In',:.:. :""".assigned permissions,:and ag users who ' ' Ethernet) which:prevents::more::than'.oni'::,,:::, , " ,

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eated on a second hard:disk on a separate" TC P /IP,— Transmhshn Control Protocol/internet data channel. Disk writes inade to the original: '- ',:: "Protocel;:: A protocol speclcation developed

disk are also made to:the:duplex disk:.'::If:

either the original disk or channel should.faji,: - ..:: Agency {OARPA} 1hat conforms to the latist the duplicate. disk takes over automatically.':::,'::.:::: . i „'Dspartmeht of Defense'ARPANET standard. USER-LEVEL SECUIllTY — 'A type of security in DISTRIBUTED.PROCESSING (ALSO KNOWN ,, which a user.account is set up for each user. AS DISTRIBUTED COMPUTING)-Ari.ultra-. trendy computing tenn which can:mean many::, :, Permhsions are granted te each user for things to many manufacturers.'In short, hcw-. : s p e cific-resources', defining exactly what actions each vier 'can' take with each ever, it is a technique to enable muIple corn. .

CCSMECRQCOMPUTER SYSTEMS

resource.

puters to ~perate in the execution of any-

task assigned to a nstwoiked system. Each computer that contributes to the completion of the total task actually does so by completing one or more individual subtasks independently of Is Pee~ ~ ng t h e resuN from::BUSprobably the mos t common network topohthesubt d a s 8 e y arecomPhed . g y . thank. to the increasing populartty of . Ethernet. In a bus network, the cable passes EXPANDED M E M O RY — Usable memo'iy" beyond the cbnventional memory limit:of . ,:::;:: along a line from one:workstation to the next 840K for MS-DOS. MS-DOS appiicathns that.' :,::: with each station intercepting its cwn signals. correspond to the Lotus/Intel/Microsoft {LIM)' .: The simplest network to set up, bus networks e xpanded memory specifications can use ''. : -: can use thidc or thin Ethernet cable or phone e xpanded memory. The EMM388.DOS cable . device driver accesses exPanded memoiyr:::: ,: RINGEssentially the same as a bus network, the EXTENDED MEMORY — Memory from'- 1 majo r difference is that instead of having '-termegabyte {1,024K) to 16 m egabytes .. . minators" ateachendofthechain, theends '- are joined to form a continuous ring. (16,384K). Extended memory can be used '' with MS OS/2 orMS-DOS, The MS-DOS.' S TAR In~st typeset net ~» r e h e m ' ~ HIMEM.OOS device driver, for example, can '- at the centre of things. Vllith a star network, be used to load Microsoft's LAN Manager: the sever h hter@l the hub of actwky with software into extended memory. all woikstations connected directly to it. Star GATEWAY — A system for opening up communinetworks generally offer high performance, cation between one netwoifc and another;: In : but cabling can be a nightmare. open-systems terms. s gateway ls a hardTOKEN RING St 'dly sp,d,l% Token Ring Is ware and/or software package which runs on not a t~ egy in '0 ~ n ~ ht, but is a vsdathe OSI applhalions layer and alhws incemt hn~< + ~ ~ n ~ ' The m a ~ d< Pahble Protocols to communicate. It indudss terence is that the cables are hoped within X.25 gatewaysand usuall y connects PCs to, an outer cage and connected to the back of ' a host machine such as an IBM mainframe. each workstation and to a central hub. This HOT FIX — A feature in Novell NetWare which shou l d simplify cabling, but the thickness of prevents data from failure on the network. the c a bles themselves can cause problems. :

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Sampled Sound: A tvtagical History Tour

So%rare EiHanlwareforYourMacintosh, PC orAtan ST. Call forDetails onUpconnngMIDI Workshops! I

H IG H I

I '

T E CH I I

•

I 'I

I I

Macintoshes and Amigas have supported. sampled sound at tke operating-system levelfor several years At.ari STs have had built in -M1DI suPPort since 198y. Microso ft only recently added these capabili'ties — it caLLs them multimedia extensions to — Windows Is M.icrosoft follow ing or k..a.dinge How does each Platform stack uP when it comes to making musicF In this artide, we'll go back along the long and winding road to seewhere computer audio and perhaps where it's going

came porn

$599

I I

E Y G R AEINE I E HH E T T

•'

The company's name was Fairlight and it was demonstrating its new computerase d m usical instrument called the Fair l i ght Computer Music Instrument (CMI). In went a disk and zip, zip — musial b a r king dogs. Another disk, the sam ple dsounds of real orchestral instruments, dru ms — the possibilities seemed endless Wh e n the demonstrator showed the poss bil it i e s inherent in the combining of so u nd, the audience went wild. Let's view tha t waveform in S-D and blend in another one . Z ip, zip — trombones and clarinets bec a m e trombinets...or would that be cl a r ibonesP lthou g h today, anyone who has ever listened to rap music has heard endlessly sa m p led snippets of recyded music and M M-M a x Headroom-style vocal treatments ba c k in '81, this was incredible stuK For a paltry USG27,000, you could sound like anything. Over the years, this technology of sampli n greal instruments has filtered down into t h e consumer marketplace. A few yea r s after the CMI hit the market, coma an y called Emu released a $10,000 sampli n g keyboard called the Emulator that of f e red comparable sound quality to the CM I . I n t h e m i d-eighties, several exComm o d ore employees (including the inv e ntor of the C44's audio "SID" chip) founded Ensoniq,a company whose early

Sampled audio predates even the earliest b computer impleinentations. On Th e Beatles' Magical Mystery Touralbum, for example, you' ll hear the sound of an c instrument called a M e l lotron. Th e Mellotron was a keyboard that resembled a church organ. Inside were lengths of audio tape recorded with the sounds of real instnunents — one tape for each key, and each recording tuned to the pitch of the appropriate note on the keyboard (theoretically, at least — Mellotrons were notorious for being out of tune in certain keys, according to Genesis keyboardist Tony A

Banks). As computers became popular dtmng the seventies, it became clear that manipulation of sound as digital data was the next

step. And Your Dog Can Sincj M9 pg~'"' ®~~

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I vividly recall the scene at the 198 1 NAMM (National Association of Music Merchants) show: a throng of people crowded around a small Australian comps- p ny's booth. Emanating from the speakers flanking the display area were sounds few had even dreamed of; the sonic equivalent of madness — barking flutes and talking drums. The excitement was electrifying; the crowd was in pandemonium.

Master Tracks Pro Rle Edn

C h an ce Ngndows nones Layout Readies

Track Editor TkP R 9 L Rane ChnlPr vol

1 . 3 i.: :Riers 5A 2 I:: i ' ' ':Lsfinns A. ', 3 I:; li ' ! Rightl!A2! :,LdtHIA2 I 4I i 5' i i ' ;A I 6 7 :.

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CARILLON MUSIC

'12

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Ste Ednor •

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In Yoni.rois

NeeferTracks Prois available for PC, Mac, Atari and Amiga. The Windows version (shown here) supports any MPC-compatible audio card and MIDI interface. MaslerTracks Pro is one of the few non-copy-protected music software titles.

THE COMPUTERPAPER AUGUST '92 47 claim to fame was an inexpensive digital c o m e up with the idea of a digitally consampling keyboard called the Mirage. tro l l ed oscillator. It also pioneered the Ensoniq's $2,000 instrument was at least c o n cept of a standard din plug interface superficially w ith w ha t for co n n ecting various pieces of equipFairlight had pioneered five years earlier. ment. In the early eighties, nearly every In 1985, Commodore brought out the Ro l a nddrum machine and synth had a Amiga and wowed audiences at the prod- s y n c jack on it that enabled, for example, uct launch with its sampled sounds and t h e pulse of a drum machine to control a stereo audio capabilities. In 19B7, Apple ke y b oard's arpeggiator. (Rappers and released the Mac H, which sported even re t r o fans, be advised: those cheesy old higher-fidelity stereo audio. The next year, R o l and drum machines are more popular SteveJobs announced the NeXT, which no w than they have been in years.) had true CD-quality audio output. Iris' As di g i tal sampling technology filtered Indigo workstation now supports CD~ down s t ream, the first devices to appear ty audio input and output...and the race w e r c those that required drum machines. goes on.... As I recall, the first musical instrument Both Ensoniq and Emu followed up wi t h samples in ROM to be widely available their p i o n e ering was the Lmn drum i nstruments w i t h m achine. D ru m other models. Emu machines were a maintaht« its policy logical choic~ for nf offering greatsampling technolo-

comparable

AS /he eIOhtIeS

drew to a cIose,

Emulator H and IH, and Ensoniq put out

a bevy of low-end instruments (as well as creating the sound c hip found in t h c

S-S~S Sf A S S SeSI S

SOLIAC8e45 M©fe

Q/d ~©fe dated

as other

Apple Ilgs computer), always with great features, but often with dubious sound quality.

Emtc Apocrypha

techgOIOggIeS 9

especI+ I I~

Hopefully, this pre- Sa~ a mble w il l

make

EIQl' • sddmd wddd 'dd

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p l l+

g a l rlell

irt POP@ t art+

see what Emu is up to these days, a little later in this article. Fof nowd sufBce it to say that it was always generally agreed that Emu's instruments cost a lot but sounded great. Sounds like a sure recipe for status appeal, doesn't it?

The Curae of the Early Aaiopter

gyi,„'.;"" ' ; „ ' „',.;y

III I I

~~Roland

drum samples in them. Soon thereader, dmd gdd gggd

the Drumulator, a drum machine that allowed anyone to sample their own s o u n ds. Now, everyone couldat least s o und hke Phil Collins. As more and more c o m puter technology found its way into inusical instruments, it became dear that a better method of digital device control was necessary. In what now appears to be an in s pired move, several of the top manufac-

z. t6 part multi-timbral z 24 voice polyphonic z- 317 sounds z 9DrumKlts y Soundeffects

Early Syfvahn The first synthesizers were known as analog synths. They had osdQators that produced sounds according to voltage controllers such as those attached to the comnierdally available model — the Moog synthesizer. Various types of filters could be adjusted to aÃect the sound. Typically, analog synths had a sotmd that could be characterued as "warm and fat." They usually suffered tu n ing pr o bletns as circuits

warmed up. In these pre-MIDI days, the only way you could control one or inore instruments Rom a "master" keyboard was to control the pitch by sending "control volt-

ages"(usually one volt pcr octave) • plus note on~ d ~ f f (" gate" ) htformation Roland, during its lengthy (some night say "initial") infatuation with analog synthesis, was one of the first companies to

Hule Sound Card y includes Proteus tXR chip z- Motorola DSP 56001 chip z Stereo t 6 bit hard disc recording

Pg Compatible

PC Cornpalble

The Digital Centre canies the latest MIDI hardware and software packages for IHM-Macintosh-Atari Passport, C-LAB, Digidesign, SteintyergIJones, M.O.T.U., IBIS and more

Come in and meet our consultants and discover the musical potenfial in your horne computer

Digital Centre

929 Granville 8t

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Vancouver, B.C. 685447$

These examples serve to illustrate that, in many cases, new technology is not so new, but rather sells in small amounts to . f d early adopters" who will ay whatever it p c oststo have one first. Ttus helps pay off S'ikn(%@t. Holy NIZhl the research and development costs, and usually helps refine the product, or at least get some of the bugs out. Id There are several reasons why prices IE d Ld come down: less expensive components, ~o duc t ton, and competition are just a few. d ddd dd H O While this is not news to many old~e I• li t Id l ed ~ d d Q • . fd computer hackers (some of whom can remember when a 10-megabyte hard disk sold for $6,000l), few computer users realEncore frntn rsnaaporf Ooaltrna supports a ize the dramatic changes that have shaken variety of prhtnrs including Postecript ouiput the music industry in the last ten years. for profesazinnl-kcking sheet muse. Other PC This trend,.af course, continues to acr Mao notation programs such as Coda's inanifest itself throughout the consumer Finale niay offer tnorn features, bui tnw cari electronics marketplace. touch Encore for nacht-use. Id \

Systems

Roland Sound Card

lengt h y samples. RAM prices at the time were exorbitalit, as was thc cost of h i g h w apacity EPROM chips. Phil Collins, on his recording of In The Air T onight, more or less pioneered the concept

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After reading G raeme BelIIlett'S artiCle you may want to pursue a life with MIDI Or mayhe juSt understand it a bit better. Well

turers got together and estaMshed a standard. that became known as MDI — a standard musical instrument digital interface.

dOII'tfretWf"VegOtthePrOd-

Tales of Wonder Back in the seventies, Yamaha obtained an exclusive license from inventor John Chowning to a thcnmew form of Af synthesis" that basically involved synthesizing complex sounds from two or more simple sine waves. Yamaha's first instrument to exploit this revolutionary technology was called the GX1. At least a few of these behemoths sold for US$50,000 to the likes of Keith Emerson (of Emerson, Lake and Palmer) and Stevie Wonder. In the early eighties, the same technology helped make the Yamaha DX7 the first popular MIDI synth, despite a MlDI implementation that

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CostismdPma pagr 47 could only be described as crippled. Today, FM synthesis is a part of every Ad Lib, Sound Blaster or Media Vision audie board. Amazingly, you' ll 6nd a Yamaha chip (known as a YMF 26'2) inside each one. As the eighties drew to a dose, FM synthesis sounded more and mere dated as other technologies — especially samplinggained in popularity. Companies such as

Roland, Emu, Kerg and Kurzweil develthink of it, Stevie Wonder bought one of oped instruments based on sampled those. too.) sounds stored on ROM chips. (Kurzweil founder and namesake Raymond Kurzweil Var)aeons On A TIsemn also developed the OCR technology used There are numerous variations on the in Xerox's AccuText OCR pregratn for the theme of instruments with ROM-based Mac. Like Yatnaha's FM synthesis, the Brst samples. Typically, though, the instrument incarnation of t h i s t echnology — the will have two or more megabytes of samples Kurzweil Reading Machine — was an order that act as building blocks for complex of magnitude more expensive.Come to sounds, which might be comprised of two

or more of these Qartials." (Instmments from Roland, Korg, Etnu, Ensoniq and numerous other manufacturers a)) use this technique.) It is common, espedally in inexpensive modules, te combine a sampled sound (say, the chHF of a rosinwevered bow on a violin string) with a periodic waveform such as a sawtooth wave, or other easily synthesized Costi studas pagr 50

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wEnrn' vaes AGo, modems and faxes

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budgets. Qf course, there weren't too many personal computers around either. Times have changed. Canadians will buy close to one m illion PCs this year. Unfortunately most of them will end up isolated on a desktop — or linked to a small

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GratiaacdPmn Page48 sound. When we hear the realisdc attack pordon of thewaveform it helps make a simple sawtooth simulation of a vlohn considerably more convincing Roland s ~ (" linear arithmetic") Synthesis uses this method toproduce sounds;recentyamaha instruments mix 'n' match sampled sounds with FM synthesis. A more comn]ex variation on this theme is Roland's so-called Structured Adapdve Synthesis In SA synthesis a digital sample (e.g., the sound of a piano string g struck) is analyzed most likely via a mathematical routine known as a Fast Fourier Transfo~ d a sy n thesized representadon is created. The advantage of this process, claim its adherents, is t6at a piano note's decay doesnot suffer from the artificial looped" sound that frequendy occurs with sample-based instruments.

non-periodic waveforms, numerous visual edidng programs have been developed. For the Mac, there are several Pro-level titles (a n d p r i ced as such; prices shown are Canadian street Prices) including the ~ 8 , 999 Sound Tools II (a complete digital recording an d e d i t ing system fr om Digideslgn, Inc.; includes Sound Designer II sampleaditing software and CDguality digital I/O hardware). A higher~nd version, dubbed Pro Tools, goes for $6,999 and may be expanded to support up to 16 channels of digital audio. Pro Tools also comes with two pieces of software not found in Sound Tools: Pro Deck and Pro Edit. A l v a d fr m t h s a m mpa n y Audiomedia II ($999, including a DSP card and a stripped<own version of Sound Designer IL The newest version supports two channeb of CDguality digital audio in and out and includes Passport Designs' $699 Alchemy software. Passport also markets a "lite" version, called Sound APPrend e for ~275

Vlsuallxlny Sound To solve the problem of having to loop

Digidesign also has a software program called Deck ($899) that lets Sound Tools or Audiomedia owners create four~hannel CD~ality recordings with efFects, automated mixing and MIDI-file recording and playback. It is worth noting that high-fidelity digital audio r equires prodigious amounts of disk space. A minute of 16-bit 44-kilohertz sound takes up about 5 megabytes — double that for stereo. In addition to an undoubtedly Fairlight CM14nspired ability to view and edit waveforms in 8-D, Sound Designer II (previously available separately, it now comes only with the Sound Tools packages) and others of its ilk can perform some pretty amazmg feats, mcluding changing. the length of a sample without changing its pitch — or vice versa. Not surprisingly, these programs are practically ubiquitous in the producdon faculties at radio stations. They are also to blame, we suspect, for all those dreadful disco and rap versions of recycledwnd-resampled pop tunes that have appeared in the last few years. Lessexpensive titles work with the Mac's internal audio capabuities. These include Macromedia's SoundEdit (bundled with MacRecorder digitizing hardware for US$849, or separately for $195). Contact Macromedia, 4154424200; 800.2 84477. A shareware title called SampleEdit is also highly regarded for working with Mac internal audio samples. On the PC, there's a range of products from high~nd to low: SampleVision is a digital audio editor designed to work with MDI sampling keyboards; the 56K Digital Recording Station is a hardware/sokware combination for CD mastering; and Wave for Windows is a new US$149 sound editor. On the l o w e n d , R e cording Studio Professional is a sound editor for the Sound Blaster card. All are from Turtle Beach

Systems, (7174434916) . For the Atari, there's Sound Designer and a $1995 version of Sound Tools (DigiDesign has discontinued support for the Atari versions of both products. If it' s any consolation, we' ve seen the ST version of Sound Designer for as little as $99), Steinberg Jones offers Avalon sample<dit-

ing software for $850. The leading lowed

sample editor/digitizer for the Atari is ST Replay f'rom Microdeal. Be forewarned — most commercial music software titles are copyyrotected.

The Amiga has pro sample-editing

applications, too, including MIDI Sample Wrench (Dissidents, 815-797-0848) and Synthia Professional (The Other Guys, 801-

758-7620).

Several lowermost tools are available, as well, to exploit the Amiga's estimable builtin stereo sound capabilities. These include Aground Elite (from Deltaware, 416A812047), Audiomaster III (Oxxi/Aegis, 218427-1227) and several PD and shareware tides.

At least nine different companies manuf'acture audio digitizers for the Amiga; the best lineup seems to belong to SunRize Industries (408-8744962), which manufactures 8-, 12- and 16-bit models including the popular USf99 Perfect Sound 8.0. (Canadian street prices are usually similar to U.S. "suggested retail" prices —EcL) By theway,you can purchase a variety of prewecorded samples for most computers. One that caught our eyes was a disk of original-issue Mellotron instrument samples in Amiga IFF format for US$19.95 from WaveTable Technologies, 4154764517. Many samplewditing packages can also save in a format known as the "MIDI Sample Dump Standard," an industry standard dataformat supported by numerous samplers. Virtually all of these programs allow you to visualize and manipulate the audio waveform graphically, as if it was a freeze-frame image of an oscilloscope. The general principle of visual waveform editing is this: the best possible sound loops are obtained if you set the loop-points of the sample so that they both f'all on a "zero crossing." There are other considerations, of course, but being able to see zero crossings is a major improvement over trying to set loop points by ear.

Thoroughly Modern MIDI Since its inception in the early eighties, MIDI h a s e v olved i n s e veral w ays. Additional standards such as the MIDI Sample Dump and MIDI File Format have been ratified. Most recently, a standard known as General MIDI (GM) has been agreed upon. Briefiy, General MIDI assures you that if you select voice number one on a Roland SCC-1 (a $499 sound card and MIDI interface for the PC), the "instrument" that plays will be the same on any other device that adheres to the GM standard. Hence, program number one on an SCC-1, a Rhodes 660 and a Proteus (as well as literally dozens of other instruments) will all sound like a piano. For those instruments that do not follow the GM spec, it is possible to remap the program numbers so that the instruments match up. This can be done direcdy from Windows with multimedia extensions. Several of the best MIDI sequencer prorams for th e P C such as Cakewalk rofessional for Windows (Twelve Tone Systems, $299), Master Tracks Pro 4.5

(Passport Designs, $899), Steinberg Cubase for Windows (Steinberg Jones, $299), and MIDISoft Studio have a configuration option that lets you select the mapper or direct MIDI out. There are professional-level MIDI programs available for other platforms, too. Here are a few of the most popular: Atarl: Cubase 8.0 (SteinbergJones, $575); Notator 8.1 (C-Lab, $650). Either of these titles is an excellent choice

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THE COMPUTERPAPER AUGUST '92 51 for professiona14evel sequencing. Both support SMPTE synchronization, printing sheet music and ofFer extensive editing features. C-Lab fs said to be preparing to release a new highwnd sequencer for the Atari and Mac called Logic.

Macintosh: Vision 1.4 (Opcode Systems, $499), P erformer S .62 (Mark o f t h e

Unicorn,

$499).

Vision is thought by many to be easier to use than Performer. Some Pe r f o r m er users, in fact, have gone back to earlier versions, complaining that releases ance S.5 suffer from "featuritis." Note, however, that some Macs such

as Quadras require

Extensions (MME) helped to solve one of the most troublesome problems afFecting PCs, namely that the "old" standard PC MIDI interface, the Roland MPUAOI, was not compatible with the MDI interfaces

popularized

Even those who have long shunned PCs in favor of more advanced computing environments must facethe music, so to

the MPU-401 has been replaced by the MPU-IPC for ISA-bus PCs and the MPUIMC for PS/2s. The $199 MPU-IPC contams its own nllcro processor and clock; several lower-priced M PU-compatib l e models are also available, including the $125 Music Quest PC MIDI Card. N ow, v i a t he device drivers supplied with Windows MME, both are comp atible. T h e t w o standards can coexist — benefiting those who require the benefits of a " smart" MIDI interface, as well as those who simply want Iowwost MIDI capabihties.

System 7.01 software and will no t w o rk with the older versions of Performer. O ther M ac sequencers of note include Cubase 1.8 (Steinberg-Jones, $499) an d M a ster Tracks P r o 5.0 (Passport Designs, $499). Master Tracks Pro, although less loaded with features, is the easiest to use and is the only one

speak.

rotected .

Creative L abs ' Sound Blaster card and other "MPC compatible" interfaces. To f u r t h er confuse the issue,

that's not cop)p

Conclusion

Vision, Performer and Cubase are all available in special MIDI-pluscudio versions that support the recording of digital audio via Sound Tools, Pro Tools or Audiomedia hardware, enabling tracks of digital audio to be recorded along with MDI data. Ask for Studio Vision ($899), Digital Performer (fl99), or CubaseAudio for Mac ($799). It is likely that such capabiTities will be standard fare in sequencers of the future.

Even those who have long shunned PCs in favor ofmore advanced computing environments must face the music, so to speak. With operating system-level support for sampled sound, MIDI mapping and MIDI playback, Windows S.l is the best environment available today for computer music enthusiasts. Finally, it is worth noting that several software and hardware manufacturers have at last agreed to a standardized disk format. Passport, Roland, and others are now selling MIDI data in General MIDI format on PGformatted diskettes. Any MP~ompatible computer can access these files and lay the MIDI data directly. It is also possile to read and write these disks on Mac, Amiga and Atari computers. Moreover, Roland's newest line of GS instruments directly read such disks, as can those of numerous other manufacturers. More than ever, MDI is a tribute to industry~de cooperation. •

Asnlga: Master Tracks Pro (Passport Designs, SS95), KCS S.5 (Dr. T's Music S oftware, $ 4 0 0) , B a r s a n d Pi p e s Professional (Blue Ribbon SoundWorks,

SS79). Tha Evolution of MIDI Roland has taken a leadership role in the formation of several MIDI standards. It has recently devised a superset of the General MDI specification it calls GS Format. A GS'compatible instrument can call up subgroups of instruments {e.g., bright piano, honkyconk piano) that remain compatible with the GM standard. MIDI interfaces have also changed. Interestingly, W i n dows M u l t imedia

Thanks to Roland Canada (604-270-6628); Musicware Distrhutors (41 6-785-641 8), Saved By Technology (416-9284lIDI), and Annex HiTech {604-88-ANNEX).

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aying that the Multisound module by Turtle Beach is an audio card is a little like saying that a Ferrari i! "transportation." The Multisound provides 52 simultaneous voices of 16-bi( digital audio via its Motorola 56001 DSP (digital signal processor) — the same chiT that provides NeXT computers with theit exceptional audio playback capabilities, With an optional MIDI connector, the Multisound (a full-length AT style. card) provides MIDI in, out and thru porta

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the Nlultisound is a uniquely highend alternative to the usual gamut of cheesy-sounding PC audio boards Installation

Installation was a breeze. Despite the fact that our 486 was loaded with an ATI Graphics Vantage VGA card, NEC SCSI host adapter, and rara)Ion PhoneNet card, the card worked without any fuss.. Because Windows 8.1 already has multimedia extensions, only the Turtle Beach driver needed to be added to the list'of sound drivers. The actual installation took place via the Control Panel, and was no more dinicult than changing printers. Once installed, it magically adds a whole ne w d i m e nsion o f s o un d 'It Windows. The n ex t t i m e w e s t arted Windows, a trumpet "tata" fanfare welcomed us to the world of Multisound Windows. Exiting Windows produces a charming cascade of chunes. By opening the Control Panel, we were able to previeNr and, uh, sample the digitized .WAV sounds that come with Windows, but are not usable without an audio card. I

Sampling Sound

There i s n o do u b t a b o u t i t — th Multisound is the best-sounding audio cirdI for the PC we' ve heard. Its Qdelity is head and shoulders above the next-best card we' ve heard, Media Vision's Pro Audio

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To best appreciate any synthesized instrument, it is essential to add a little "ambiance" to the mix with judicious amounts of reverb. The Multisound, like the standalone Proteus modules, has no such digital c:ffects, and hence tends to sound somewhat compressed."

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Many MIDI musicians (certainly most synthesizer players) are famiTiar with the Emu Proteus, a rack-mountable synth module first released in 1988 and now amilable in several models (including a Mac-based model marketed by DigiDesign, predictably called MacProteus). Inside the Multisound beats the heart of a genuine Proteus 1/XR. I n deed, Turtle Beach daims that the Multisound's MIDI synthesher is 1009o compatible with the Proteus can be used exactly like a real Proteus with only one exception: Multisound only implements the first two (audio out) outputs of a Proteua Presets that use outputs 34 will be silent.

Musical QuaBtles We were particularly impressed with the steel string acoustic guitar samples, the piano, drums and the arco strings. The trumpet sounds are fairly authentic. Not as good were the sax samples (Korg seems to be the only company that's had any success at mimicking a sax), but it is worth considering that just imitating the waveform of an instrument i s n o t e n o ugh — the nuances, pitch bends and expressive gestures that distinguish a virtuoso player are all too often absent. from synthesized performances. It's no wonder that real wood-

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but there will always be people who appreciate the asthetics that come with better quality. Some folks are meant to drive Ferraris. • Contact: Tur5e BeachSystems, 717443M16.

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programsforrecording, editin gand mixing COit is the software. Happily, the software supplied with the Multisound is a delight. It smoothly integrates with the Windows environment and worked without any apparent problems. The only complaint we can level against it is more of a Windows problemwith the separate Recorder, Mixer, Sound Editing, Patch Bay and various other panels open at the same time, you end up with so many windows that the screen is a messl The PC desperately needs a capaMity similar to that which is standard on Madntosh and NeXT computers where multiple monitors can each display different portions of a larger workspace.

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Spectrum 16 and it positively' puts Sound Blaster Pro and other the Shit audio cards to shame. Nevertheless, even an untrained ear will detect a considerable hiss accompanying the sampled sounds. We soon determined that this audio infidelity was no fault of Multisound's — but rather the "standard" Windows .WAV samples. As the Multisound manual says, Unfortunately, most of the sample .WAV files provided by Microsoft Windows with Multimedia were recorded poorly or at low sample rateL When we tested the Multisound's internal samples, we were wildly impressed.

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fyou are looking for a fun and easy way to produce sequenced music at home in the comfort of your own Windows environment,check out Power Chords. Although primarily designed for guitar and fretted instrument players, Power Chords provides both beginning and intermediate players of any instrument the necessary tools to produce respectable-sounding sequenced songs.

Power Windows

Power Chords takes advantage of Windows' graphical user interface by using icon images to represent chords, rhythms, melodies, etc. These components are first created by th e u ser an d p l a ced on "palettes" until they are ready to be dragged from the palette and placed on the song sheet. A variety of different userdefined chord rhythms can be appliedto the chords to produce strununing, plucking, or fingered pattern sounds. Melodies, bass parts, and drum rhythms are all prepared simply by clicking the mouse button on a graphical representation of time and note, which is especially handy for people with limited knowledge of musical notation.

Interactive Power , The interactive nature of Power Chords allows all components of the song to be previewed at any stage, allowing the user to edit mistakes at any point in the development of the song. This is especially helpful when producing chord sequences and drum rhythms, as it allows you to create a "loop of the sequence and add or subtract

voices during playback Bass parts and melodies may be similarly created and edited or, if you have instrumental shlls, you may want to record your own performance directly from a MIDI instrument. With the rhythm editor you can correct or embellish what you have played, so even those with limite'd instrumental shlls are able to create impressivesoilildhig pelforlnailceL Creating and placing in a song patch

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changes and other MIDI control data can be done with similar ease.

Limited Power Power Chords is limited in some areas — for example, if you want to produce a song which is in 5/4 time there appearsto be no way of setting three beats per bar, you are confined to writing songs in standard twoor four%eat measures. Similarly, the drum rhythm editor only allows single4ar rhythm patterns. This may be fine for simple rock or pop tunes but is not suited to the sometimes complex rhythmic structures of jazz or ethnic music. The built-in tutorials are well organized and the standard Windows4ype help screens are available, but I could find no information or workarounds for these particular problems. The demo songs provided with the software arefiyr too corny sounding to be taken seriously by anyone with a musical background. I feel that the authors of the software could have spent a bit more time on the finished presentation of their product to better illustrate its potentisL

Playin9 with Power On the srholc, I enjoyed "playing" with Power Chords. The positive features I men-. tioned previously would prem to be useful to even relatively sophisticated M1DI enthusiasts. The MIDl files created in Power Chords can be easily imported into other sequencing or notation proyams. Power Chords' strength lies in the program's aMtty to experiment and test out patterns and melodies interactively; its ease of operation and relatively short learning curve are also posiYioe factors. On a scale of 1 to 10 I would rate Power Chords somewhere between 6 and V; hots.

over I'm sure there are a lot of budding young rock'n'roH guitar players who would give it a 10I • Brtros Hom is a lau trumpet player and composer/arranger living in Vlctorta, B.C.

T H E COMPUTER PAPER A U G UST '92 •

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Naxar 386$X20 Notebook

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Specificatiottst

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2MB Ram 1.444MB Floppy 60MB Hard Drive l'(iA L( D Screen MSDOS 5.0

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PORTABLE PRINTING POWER Canon's award winning BJ-IOe Personal Printer Portable, Silent, very Affordablel 360x360 DPI 83 cps Letter Quality Emulations: IBM X24E BJ-l30e Parallel interface 80 column print width Sheet Feeder Included

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T HE COMPUTER PAPER AUGUST '92

MARKETPLACE IBM Personal System /2 Model 40 SX

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1Vo)4t available at ANO Off ice Automation.

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IBM Personal System l2 Computers. Call noI4tfor pricing information.

Standard Configuration:

CD-ROM Disks:

vattt'>DX40MHx - t>4K Cache *4Mh Memory,(Rxpandsble) el.2Mhtt> 1.4Mh Combo l1oppy Drive ettt)Mh IDR Hard Drive *I"anssonic ASOMb CD-ROM Drive, *2$erial, 1lParsllel, (lame Port v14" Colour 1>V(*'A, 1124 x 7(>tt Monitor .2SDP *«Vt'A Card wl S12K vMsxiawitch Enhanced tttl keytss>rd vTwo yearsParts tk I.sbour Warranty

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POSTSCRIPT

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THE COMPUTERPAPER AUGUST '92 57 or not you really need a computer at all. Don't feel that you will be left behind or considered old~hioned just because you don't have one — it is those feelings of techn~ t " t h a t computer makers have long relied upon to sell systems to home and small4usiness computer users.

Start with the software

83, „".:;.,:

o you' ve decided to set up an office at home. You will find no shortage ofadvice from people telling you how to go about it. They' ll tell you how high your desk should be, how much lighting the office should have, the amount of floor space it needs to occupyinorder to get a tax break and what kind of chair is most "ergonomic." Near the end of the list will be some: simple instruction like: "and finally, buy yourself a home computer, printer and software to u s e i n yo u r n e w of f i c e ." Unfortunately, deciding to buy a computer for use at home is where your work really begins-not where it ends.

Do you nood a computer? To begin with, any decision to buy a personal computer does not necessarily follow from a commitment to build an office in your house. Despite what computer manu-

facturers will tell you - and what you hear f'rom others who have already taken the PC plunge — you should carefully evaluate your need for a personal computer before you buy. You can start by discarding all those offbeat ideas you hear from PC manufacturers in their ads. The cost of buying your PC cannot be cost-justified, for example, by using it to organize recipes, phone numbers and addresses. For most people' s needs, a rolodex and a box of file cards is still a better alternative. After all, who wants to go running to the computer every time you need to check whether your bechamel sauce needs two or three tablespoons of fiouri It is unlikely you would havethe room to keep your computer in the kitchen — and is probably impractical to print out a recipe every time you have to check an ingredient list. So the first issue: to consider is whether

None of this is to say, of course, that a personal computercannot be a huge boon to your home office. The idea isto approach the decision on your terms — starting with. the kinds of problems'you think a computer can help you with. To make an informed decision, you need to realize. Grst that PCs are great "integrators. A personal computer, printer and computer "modem" offer the, potential to integrate into one unit the functions of a typewriter, desktop calctilator, fax machine, telephone.dialler, filing cabinet and a whole bunch of other jobs for which there is no nonwomputerized equivalent. The kinds of jobs a personal computer can do aredefined by the software you buy for it. Your computer hardware is important — but if it won't operate with the soft-

ware you need, then you may as well do without one. It is therefore crucial that you choose your software first — and only then think about the type of computer you will use to operate that software. And it may well be that the software determines the type of computer you will need. Let's say, for example, that you want to bring work home with you from your computer at the office. If successful,this may allow you to be able to work at home once in a while. It can also be a way of avoiding having to work late at the office when a big deadline looms — you just copy your work onto a floppy disk and finish it at home on your home computer. But it is likely that those in charge of

buying computer systems at your office have decided on a certain make of software,— and the computer inyour home office would be totally unsuitable for working at home unless it can properly nm that software. There am a number of things this software is likely to require. First, it will need to use a particttlar type of computer "operating system." This is the series of commands which tells the computer where it is supposed to store the information you type in from the keyboard, how that information should be displayed on the screen and when it should be moved to the printer. There arecurrently three popular operating systems: MS-DOS (in use by some 70 million computers around the world). OS/2 (in use by more than two million and heavily p by IBM at the moment) and Macintosh Systems 6 and 7 (in use in all Apple Macintosh computers), As a rule, only those computers that are classed "IBM-compatible" will be able to run MS-DOS or OS/2 — while only Apple computers can use the Macintosh operating system. One other name you might hear when talking to computer dealers about operating systems is Microsoft Window~ p i ece of software that operates 'in conjunction with MS-DOS and allows you to control your computer by pointing at pictures and move windows" around the screen using a desktop pointer known as a "mouse.." You can, however, use Windows software with either OS/2 or MS-DOS. To giveyou.a more complete picture of these software issues — as well as some of the more detailed hardware question~ are proud to offer the article opposite bf Douglas Gray, a Vancouver business and real estate lawyer, consultant and author of numerous best-selling books. Happy huntingfor your personal computerl •

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Hascl Drives (z yr warranty, unless spedaed) TEAC 10$MB 19ae ........................... ...$340

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Hoppy Dtivea (z yr warranty,EonFu)asu)

TEAC/EPSON/Mibubhhl/Fujllsu 1.2MB .......,........ zb7 EpsoqfKAC/Mltsublshl/Fu)ltsu 1.44..................... 4$7

I/O HD/8) Conhomer Canl

Sama Legead Premham/ nontnterlsce .......... . ,.... t339/385 TVM 3A Ll/4A+ nnn4ntertsce..........='... Ass/399 I IDKKMFN17 17/5311 17" 1280s640 ...... 0109S/1395 NEC 3FGK 15"/4f615" .......-..............- .......4819j989

Monsea hLS. 2 ButtnnbultonI Flrenze Nce ..........., .0431IT lugltecbMouseman SeriBus .... ......-= -...-070/072

VMeo Geds AcU 256K/RmlTEK 1M B .......-..-.......--........-....038I75 Trident Slr/IMB .-.-.-...---....--. - - - - - - — 059/84 ATI Excel XL 1lNB w/mouse ............ -.. ......... 0169

DLamond stedih s4 1MB, ......,....,....,.....„... usa

Mother Boards

288-1z Mlh/16 MHr/20MHz ....... ........... 4$/90/96 386.18 MHzlzOMHs..... ...........,.............,...0140/l50 25 MlhtzS hSh DX .........................,0152fSS 33 MHs/40MHsDX ...................--,.....-.... OzsSfkl9 488K MHrP3 Mlh Dx ........ . . . ............. Q19/809

ts/tr/1G................, ............:...............................411 ZS/1P/1G...........................................................017

Memo s

ll Bit with IDE fP port ...............,........,..............., 018 28/1D/1G 16Bltwltb IDCH/F ...........,..........,,.„420

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Tape Backup

Fax/Modem

Cobradd D, j10 60/120 MB..................,...........,....$?A8 ColoraddD,j20120/250MB ..............................0320

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Upgrades

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Hewlett''adrsrd IIP, 4ppmI III, 8 ppm --.. 0990/010zz IIIP. 4 prsctIlht, 17 ppm..-...—..-...-.. 013Ã/SIN, Panasonk 4410, S ppm .......................... 0$10 .' Softwcle 4 Qhcra asa for fasesr price hSQGS 5.0Completeven~64 ..........- OT5/439 %inks xl/Net%areLaev1.0...... .... $43/C50

Miscellaneous

pewer~urge Bar/ printer cable 6"....... . 07 / t c ' AutopowerSwitch/SoundBhsterOKhlw/spkr uS/N19 ", J VC l2 Hop04slag JVCLccHD(l04ate) 09 / z u UpgNded/Inabtmalon (purchuetramourstore)

Hopry rive/HardDrhe..-....... . . .-...... 41010z0 ' MotherBosr+power supply ......,............... zz5/010,; RcNstar FullSystems....................., .....,..030 j

Math CoPzoceoior (Lifetime wananty)

80387 sK-16/IK40 .... .. . . . . . . . 4105/ 4115 S}f 25/ DX25.......................- ........4120/4130 ox'/ DX40. ... , SISS/ 0165 „

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Glaa

Baby Desktop wjLED.......... -........., ........ t43 MhgNld towa w/LED,...................;..QO/4% Full tower w/LEDw/ps .... ............... zlzz

Keyboards (tet rahsaccg Netek l01 Kabaneed,.......-.-....-....-.........-.030 Fons 2Nl/2000+—..---..--. --..--...-.--05l/054 Keytmnk(YICg Focus 8001..--......,.----049/489 Nortbgste Oamlhey101..............................0110

Power Supply 20Qwps/jaba(3yrwarranty)-.....-......,..-..045/Oss

58 T KE COMPUTERPAPER AUGUST'92

Selecting a

cial statements • improve company image through improved appearance of reports, proposals, correspondence

3. Nardware and Software

for Your Home Oflice B Y DOUG LA S A . G R A Y

What can a computer dofor you-F Is it worth it F You must remember that a computer isjust a toolyou needtoknow whatjobs you want done before you select a computer. You must list thejobs you want the computer to dofor you, review the bene f its that you will gain, and look at the cost involved. Due to increased competition and sekction you can get excellentfeatures nowfor an

aff ordableprice.

1. Computer IJses Computers can speed up basic administrative work and make available more information on which to base management decisions. The following are the more common business computer applications: + General information. S t o rage and retrieval; customer profiles; profiles on existing and potential suppliers and their products; word processing applications (price lists, personalized letters, mailing lists). • Accounting. Sales invoices and purchase orders; accounts receivable,and payable; general ledger. • Management. Monitoring movement of inventory inorder to maximize turnover, valuing inventory to assist in monitoring profitability; analyzing sales and profitability (which products or lines are the most profitable, which customers contribute most profit to the operation); preparing monthly finandal statements.

• Planning. Preparing financiat budgets; projecting cash fiow analyses; forecasting sales; scheduling production runs. Once you have completed the list of jobs you wantthe computer to do for you, > detail the information that is required for each apphcation. An invoice will require ' an invoice number, date, customer's order number, "ship to" address, item number and name, quantity, price, discounts, taxes, etc. You will need to quantify each application to know the size or capacity of computer system you will need. For instance, how many customer accounts do'you have? How many sales invoices are generated monthly? How many suppliers and creditors do you have? How many items in - tnven'tory? The next step is to review your list of computer applications and place them in order of priority: must have, should have, would like to have. This is because when selecting computer hardware or software,

you will seldom find something that meets all of your needs. It is therefore important to remain focused on the essential priority applications.

2. Computer Benefits Your next step in identifying your needs is to list, for each computer application, the . benefits that will be realized. Common ' benefits are listed below: • Respond faster to customer inquiries and orders • Improve cash Qow and reduce interest expense • Speed collection of receivables • Keep projects within budget • Reduce costs of outside services • Reduce inventory and inventoty carrying costs • Reduce lost sales as a result of fewer outof~tock items • Reduce future labor costs • Improve timeliness and accuracy of finan-

Selecting the right computer system is very important, so be prepared to devote time to your deliberations. Because this is a very technical piece of equipment, you may wish to seek the advice of an ind'ependent computer consultant, to make a recommendation on the appropriate hardware (the physical equipment) and software (the disks and programs) for your needs. The consultant may also assist with the initial tralrling QIld startup programIIung. Today there are software packages available for a wide variety of functions as well as indusuy sectors. As a rule of thumb, it should be possible to find a package for your business that will meet 80/o of your needs. Some businesses with unique needs opt to have a sofuvare program customwritten for them. However, the variety of programs readily available, the speed of implementation, and the bearable costs all combine to make off-the-shelf packages the best bet. Your software program selections will predict your hardware needs, notvice versa.You don'tneed a computer any bigger, faster, more sophisticated, or more expensive than is needed to do the job. It must however, have the capacity to house the programming for each software program you intend to install. Also, allow for projected growth. Many businesses use a dot matrix printer for routine financial reports and customer records, charts, and aphs. If you expect to be producing

Kh 'ghosty reports and proposals, a letterquality or laser printer is recommended. Laser printers are becoming more affordable all the time.

AN INVITATION TO EXHIBIT Multimedia Fair BQT DiscoveryPark Saturday, October24, 1992 The British Columbia Institute of Technology is hosting a Multimedia Fair on Saturday, October 24, 1992 to be held in the Multi-Tenant facility at Discovery Park The cost for

exhibitor space is$150per booth. Our objective is to provide an overview of B.C.'s growing Multimedia industry and to bring together individuals or companies participating in this area. You will have an opportunity to network and to form alliances, and to market your particular expertise to potential clientele.

WHO SHOULD EXHIBIT?

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• cd rom • television • telephone • radio • video • newspaper • script writing, etc. • photography It will give you anopportunity to show off the latest technology, establish and maintain your position in the industry, developrelationshipswith your newbusinesspartners, increaseyour client baseand let industry and the public know what you are doing. THISISAN EVENT YOU WILL WANT TO BE PART OF! MAKE PLANS N0%! For further information and an Exbib|tor Registration form please contact LaaraSavie,Program Coordinator,School ofBusiness,Tel.432-$614.

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY

THE COMPUTERPAPER AUGUST '92 overuse ofcomputer jargon, and indude section tabs, an extensive index, and a Help section to assist the operator to quickly find the necessary information.

4. Pitfalls to Avoid Inadequate storage or growth capacity. Avoid purchasing a computer system with inadequate capacity, or one which cannot grow with your business. To add additional storage capacity or new software programs can literally double the original cost. • Starting with complex applications. Selecting a difilcult or complex application as your first computer task will cause &ustration and much wasted time. Learn

by implementing basic functions. Avoid leadingedge or state~f-theist technology. As an inexperienced user, stick to the tried and true. • Nonspecific objectives. Loosely stated or overly general benefits to be achieved will leave you not knowing ifyou have met your goals. When you are listing your justification for buying a computer, your objectives should be measurable and easy to achieve. • Poor documentation. Instruction manuals which are not "userMendly" will cause considerable delays in learning the software. The instruction manual should be concise and easily understood, without

DOUGLAS GRAY ls a Vancouver business and real estate lawyer, consultant, and author ofnumerousbest-selling books, IndudingHome Inc.: The Cenedlen Home-Based BusinessGuide; The Osrqpfere Canadian Small Business Guide;Me/dng Money fn RealEstate: The Cenedien Resldenffe/ Investment Oulde; Buying, Owningend Sell/ng e Cond'omfnfum;Mo/rgeges Mate Easy (Fe// '92) end Re/sing Money: The Cenedlen Enfrepreneur's Oufdefo Successful Business Rnendng (Fell '92) fall published by McGraw-HIII Ryerson), and Merkeffng Your Product;Start end Run e p/o¹febfe

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THE COMPUTER PAPER AUGUST'92 6'I

o me

ice om L i i n

Home effice

Is it a viable alternative?

CoMpLltlng:

No noises; no distractions; no

S Y lsKTER T A L I O T

Okay y— ou' re fed iip wiN the rat race, tired of twoho-ur commutes,and convinced that the spirit of Linda Btasrinhabits the ofrsce coffee machine S.etting up a home officeand mov ing your skills there urill solve all your problems. There's no placelike home, right. Right. Of course, uihoeuer said thisfor the first time didn't have a computer

pfessllres.

Yeah...right.

ome computing has evolved Rom a tsnali, indistinct market into a lucrative industry in the past few years and it's showing no sign of slowing down. It's also had a shaky

loleer'Ilsolerf palces

start as far as hardware is concerned, and has only recently been able to change its image I'rom something for whnps to something for the intrepid, highly motivated pr ofessional. Across Canada and the U.8., layoffs in traditionally stable, whit~ ollar professions have increased the popularity of home computing and redefined the type of computer we now have in our homes.

The Rvoluelon of Home Harchtvare Both home and business computing are really part of the personal computing market, but manufacturers are reluctant to make a distinction lately for a couple of reasons. First, the industry giants who recognized the cultural implications of home computing a decade ago tried to cash in on i t a l i t tl e too soon. Remember the PCjrii Neither do I. It wasn't around long enough to remember. Introduced as the definitive home computer," the PCjr was marketed as a kind of family car for Sunday drives in t h e c o untry. Unfortunately, the country road had already evolved into a race track, and this machine was like a Pinto on Valium. The industry underesthnated the sophistication of the market, and consumers decided that sissy, underpowered computers were just phin insulting. Then, two years ago Tandy came out with the 1OOO RI., and tested the patience of female users with their perfect machine for the housewife" approach. Clad I wasn't selling it. The second reason manufacturers are reluctant to call something a "home" computer is that the line between home and business computers has become rather obscure lately. Reasonable prices mern that individuals now have access to the same 586 or 486 power that businesses do. In fact, vendors today often sell the same machines to both individuals and corporations alike. Nor is it uncoinmon to hear people boast that their home machine is more powerfulthan the one atwork Because of this, a curious hnd of CPU machismo has emerged —,much to the delight of computer sales staff. After all, home users don' t have to cost justify a color monitor or turbocharged co-processor; they just go out and buy the newest model when they can afford it. Think about it: with Macintosh promising "The power to be your best," no one walks into a computer Gnitinsseidon netetpage

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T I % COMPUTER PAPER A U G ' ' 9 2

tail

F i n i sh Fine and unique joints

Ceshecccd Pcma Page6Z dealer and says, 'I'm a bit of a dud...have you get a really slow machine with a 50minute dock spcedP" Chances are the computer you buy today is the 5sstest you csn afford and it' s sold to you by a vendor who courts both the busiuesi and home markets:.Sure, you may net be able to take advantage of the saxne service plan, corporate discounts or vendor support that characteriz the business sector, but the fast home machine and the fast oiSce machine usuaHy come &om the same vender. Today, the, real difFerence between home computing and business cemputing is net where you buy your machine, but where you use it.

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little carbon menoxide is expelled com-

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stain ONice. An even greater savhcgs would come &em fhc anlollnt of clcclrlczty con SLunccl tryhtg to atr~tdltlcm aS those Inessive, sealed ofSce tewcrs. Sure, thh may sound overly eptinttsttc sight Llew (rcncctnber, they said the same thing abeut reduced work hours), but the potential is there. The dSFerenc» is that, unHhc puhHc transit or riding a bike te werk in a Winnipeg blizzard, telecommutiag is

appeahng to most people.

In 5Lct, the same Rmd ef mache power craving fer 5Lster CPUs is starting te entry over into telecemmudng and «caking at home in generaL Ne iengcr is home cL%ce computing something fer wimps. Many OKce computing may be $or you {evccyone keelancers, contractors and sdfmnploycd who sneaks into the ofHce on weekends professionals pride themselves en their raise your hand). Night ewls and workaaMity to make a Hsing Swn a home CKcc. hohcs may seem likely candidates as weH, The emergence ef Snancial and current but keep in mind that your personal life SNLirs datab:Lses such as InfoClobe means will chmge as a result of that new ofSce in up404hesnhlutc htformatton h as dose as the basement. their keyboardL Industry experts and seasoned home A 800 dpi RLscr ptimcr can Pscldcmc czn.oflice professionals agree strongly on one porat~ ty re p orts, whge bugeutsbcssr thing: becoming your own bess requires a services gatllcf electronic Lnall from cus tremendous amount of sclfWLcipHne. The temers and coHeagues alike. Fax madmses diniculty here is that it's tough to lay down and 5sx modems complete the ideal home any hard and fast rules about whe wiH sucoiSce, snd make h increasingly cSSicuit 5sr ceed and who will faH. In some cases the you to mhs a ndes call, cmn whca yon'Le sick. discipHneAepcndent Ofhce worker, who Despite the mass appeal af home cons. only perfornLS satisfactorHy at corporate- puting and tele , I'sc yct so see headquarters, may in fact blossom once one sdentiSc study that the khtd r emeved frem t h c --office. I n o t h e r of perscm best suhcd for this way of «eekinstances, the independent, self-motivated ing. There's a real danger that ccsrperacareer dimber may lose aH ambition and tions leoking for a quick cashdka will enthusiasm in the absence of his or her colembrace the technelogy; and neglect the leagues. larger perseLLel issues hsvcLhccd. Thc National Honlc Business Ins'hulls' Right now we only hear about the sucestimates that there are about 8.4 million cess stories of Jec4'reelancer «he moved Canadians who are home efftce werkers, home, saved $400 a month en daytnte 5MS, altheugh calculating the percentage of $200 on transpertaticm, and got rid of hh computer4ased businesses among these is ulcer because he ne lenger clines en a diKcult task. One thing that can bc said donuts and cafeteria foocL Rut what abeut with certainty is that modem sales are the ones whe returned te the office climbing every year and that, as users because of the stress of work and Snngy at b ecome more comfortable with t h e L hc same time, of $Ã6 disap chat~ o r devices, the idea of 'telecommuting is zening restrictions and iability premiunLS growing in popularity as weH. at homei The wonderful thing shoat berne ccLmTalacommtttltsg Pros attcl Cotta putiLLg is that, unlike Cutenberg's me«Lisle Telecommuting, or Lhc abLTity to link your type, which gave us a preduct, home cetnhome system with the local area network or puting h a s g i v e n u s pro d uctivity mainframe at werk {via your telephone Unfortunately it's tough to capitahae on lime), holds a lot,of potential for both this if you' re jlcst exchanging one sttessfcti e mployers a n d e mp l o yees a l i k e . environment fer another tf you' re 5Lcing Conservative estimates place the number of a customer's deadline, cooking a fivcpotential telecommuters in Canacia at colwsc meal, and refereehlg a fuScontact 600,000 te 900>000, but this only hlcludcs food Sght between the Rich aS at ence. persons already involved in traditional The whole problem is conlpolmdcd by computer~lated occupations. well-intentioned software engineers who Add to this customer service stafF who come up with products such as Desktop answer telephone inquiries, process elecTV, which allows yeu te plug the cLMe hne tronic orders, etc., and you begin to see the into your PC and watch television en yeur possibheL Once Sber~ptic technology computer screen. PersonaSy, I think such reaches the home, there's no reason why a products are pretty shck, but there are se telephone operator couMn't Seld your call many possiMities here, I doubt I d get any from her home, access the mainfratne' work done.You could, fer example. vnadL downtown, and stBI pump out that obnoxt ive broadcasts frem t h e H e u s e e f ious calmed music to you while on hold. Commens while balancing your heme For employers espedaHy, land cost is efBce budget on a spreadsheet package the bigconcern. London's Canary Wharf {spot the irony here). notwithstanding, rental incentives for Home OKce computinlP Ne noiseg ne downtown OKce spaceare hard to come by distractions; ne pressures. Yeah...right. A and maintenance fees only add to the friend of mine, whe resistecl the semptaproblem. Teleconunuting may be a solution of moving her operation home fer tien. Large corporations such as IBM ate these very r~ said i t was the modem now experimenting with telecommuting, at work that forewarned her of the danger. while stiH others are using a cotnbination Sy some strange evelutionaty Nuke, the of jobaILariLLg and satcHitc onices in cheap. sound of a screaming chiM dSFcts vcty Kter industrial zones as an alternative. In tle from that of two 24INkaud modems grid-locked municipalities such as New handshakmg at highvohune. Somewhere York or Tokyo, the ability to dial-up the in here is a message...and it ain't data office computer from home may soon enctyptccL • emerge as a powerM trump card at job Peter Talbot is an ecÃtor with 8le city of LILtCLVLCWL Calyacy in Ihe Qsta lLLocessiny Secvioes Gspt„ Still skcpticaP Joseph F. Goates of and a heetance writer fsr several tscaf magaCoates gcJarratt, Inc., reports that more than 50+ of publiwector employees volun- zines. Contact hen at 408488-888t. It you' re the type of person who thrives en multiple tasks, can process aH sorts of information simuluLLLeously, but feels rcsttsined by the rigid 9 to 5 routine, then home

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64 T HE COMPUTER PAPER AUGUST '92

ISII has already developed the architecture for a unit that would rest

on top of a televisionset, a set-top box capabie of 9igabit speedsfor data transfer that could beconnected to a fiberaptic cable network.

Apple, IBM Info Providers On A National Cable Network' ? BEVERLY HILLS. CALIFORNIA,JUN 24 (NB) — Apple, IBM, and the cable television indusuy may be embarhng on a new line of information services,if the viuons of their leaders expressed at the Seybold Digital World Conference in Beverly Hills are accurate. Richard Green, president and chief executive ofixcer of Cable TV Laboratories, likened th e p r o posed National Information Network to the sys-

tem of interne highways built by the U.S.

governm ent after World War IL

It appears IBM and Apple see them-

selves as companies that can move in and become th e b a si s f o r a N at i o n al I nformation N e twork . I BM ' s V i c e President of Multimedia Lucie F leldstad said she sees IBM as a service provider, not a hardware provider. Fjeldstad said IBM has already developed the architecture for a unit that would rest on top of a television set, a set-top" box capable of gigabit

speeds for data transfer that could be connected to the fiber optic cable network. Fjeldstad placed emphasis on the company's interest in licensing the set-top box technology.

Apple's President John Scully said Apple plans to provide information

"Servers" by mid-1995 that will talk to the Powerbook, th e N e w ton, t h e n e w ly announced multimedia player personal information. system (PIE), and planned

electronic books. Scully admitted Apple sees itself as a hardware provider and as a key player in the information technology network. Richard Green, president and chief executive officer of Cable TV Laboratories, emphasired the cable television network as an existing structure for the National Infoxmation Network Fjeldstad said information could be delivered in a variety of

ways or 'flavors" just as shipping can be

done in avariety ofways dependmg on the type of object shipped, the needs of the shipper, and the needs of the recipient. Andy Grove, president of Intel, placed emphasis on just4n4me delivexy of information to business. Grove said speed is of the essence in the information delivery process, and Scully, Fjeldstad, and Green placed emphasis on real-time delivery of multimedia infoxmation. The National Infoxmation Network as

entitled 'The Telephone Company: Public Network o r I n f o r mation P r ovider?". explored the topic with speakers Ken Thompson and RobertPepper of the FCC, Steve Case Rom America Online, Brewster Kahle of WAIS, and David Knight of Isocor. Recent announcements of products and services make the use of the existing telephone lines for an information network more plausible. ATscT has announced its video telephone, which allows sound and video to be transmitted to another hke~ t over regular telephone lines, and which will be available for sale to consumers this summer. Many businesses are Installing ISDN lines for transfer of data and voice over the same spedal telephone lines. Also graphical information services for computer users with modems, such as America Online and Prodigy are enjoying widespread acceptanceand use.

providedby Apple and IBM sounded very

much like it could make the companies, public utilities, like the electric or water companies. Both companies have placed emphasis on the fact they have the technology and are willing to license it to others, but maintaming control of the technology

forthemselves.

However, other information networks are already in place, e.g. the telephone lines, for information exchange. A session

Upcoming PageMaker 5.0to add Long-awaited Features Expected to be announced September 22 at the Seybold Publishing C o n f erence, PageMaker 5.0 will contain the following new features:

• Muluple open publications • Rotation of text Sc graphics • Internal color separations • Numeric Control Palette for Wmdowsvexsion • Aldus Additions for Windows version

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The two versions will be announced simultaneously, but the Windows version will ship first. There will be no PageMaker 4.2 for Wmdows; it will be upgraded directly to 5.0.

Aldus says at as ctaarently worLing on usmg m ore a n d mo r e Ob j e c t O r i e n t e d Programming techniques to make crossplatform development easier. Platforms that are definitely supported now and in the future are Madntosh OS and Wmdows. Aldus daims it has no current plans to support OS/2 2.0, but there is interest in the NeXT platform.

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T HE COMPUTER PAPER AUGUST'92 6 5

Claris Ships NacDraw Pre 1.5

Emphasis On Convergence, Information Network BEVERLY HILLS, CALIFORNIA, JUN 24 (NB) — From Andy Grove of Intel to John — ScuRey of-Apple,everyone at the Seybeld Digital World Conference in Beverly Hills is talhng about convergence.Convergence is defined at the conference as the intersection of various technologies and services that until recently seemed unrelated. Andy Grove of Intel and the first speaker at the traditionally Macintosh gathering said convergence is the "next big thing. Grove is president and chief executive ofiicer of the company that supplies the microprocessor chips for the IBM and compatible personal computers (PCs). While each speaker tended to divide the technologies that are converging a httle difFerently, basically the convergence indudes theintersection of telecommunications, analog communicauons (like video), consumer electronics, and the computer industry. The drivingforce behind the convergence is "pure greed," with each company forming alliances to get into the other guy's piece of the pie, Grove said. Grove asserted the IBMwompatible PC is the inf'rastructure for the convergence and called the PC the "universal erector set." While the majority of the conference attendees were Madntosh users — 70 to 80 percent by Jonathan Seybold's estimation of the raised hands in the audience — Grove was undaunted and jokingly called the

Channel production of "Mother Goose Rock and Rhyme." Willis-said the current multimedia she has seen at the show is boring. Artists are what is needed to make it warm, human, and funny to draw people into the experience the way people are drawn into the experiences in other media, such as film, she said.

"System 7 savvy," which means that it supSANTA CLARA, CALIFORNIA, JUN 24 ports all of the operating system's features (NB) — Claris has prepared a significant induding QiuckTime, publish & subscribe, upgrade to their drawing program Apple events, and Balloon Help. MacDraw Pro. The new version is called MacDraw Pro — MacDravrPro 1.5 rrshippin~ o w ;3t is available for purchase for a retail price of 1.5 and it offers significant speed enhancements over the previous versions. Claris is $599. Current users of MacDraw II or any of the competing drawing packages like Corel claiming 25 to 05 percent faster perforDraw or Canvas can upgrade to MacDraw mance in most areas where speed is measured including text entry, image displays, Pro 1.5 for $99. Those who are currently using MacDraw Prol.O can upgrade for $15. and printing. In addition to the speed enhancements, Contact: National Public Relations for Claris, Claris is saying this new version is full 416-8604180.

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Apple users "his majesty's loyal opposition,"

saymg "...they have a place." As part of the convergence, the need for a National Information Network was discussed by three top executives: Sculley of Apple; Lucic Fjeldstad, vice president and general manager of multimedia at IBM; and Richard Green — president and chief executiveoffi cer of Cable TV Laboratories. Green said the cable companies already have a "tributary" in place for use in a National Information Network with the advent of the replacement of coaxial cable with optical fiber. The fiber systems, which are replacing the coaxial cable at an increasing rate, ar'ecapable of twcway communication and of targeting individual customers, Green emphasized; IBM's Fjeldstad talked about using the cable network already in place with a "settop" box or a box that sits on top of the television that would be capable of gigabyte speeds for data transfer. Green alluded to the fact that the cable companies would expect such a box to do decompression of the data signals as welL Fjeldstad said IBM already has the architecture to produce

such asetup box and plans to license the

technology of the box to others as welL Sony President Ron Sommer stepped away from the convergence issue to talk about the n eed fo r standardization. However, a member of the audience questioned Sony's sincerity and asked why the company's day-t ray activities, such as starting analog highAefinition television and offering other new systems that are incompatible with existing composite systems, appeared as though the company wer'e trying to slow down standardization. The f i na l s p eaker, A l le e W i l l i s, described as a r e n aissance artist by Jonathan Seybold,took the convergence from a different angle and said the technology has progressed enough for artists to . move in and really do something different and exciting with it. Willis is an award~ning song writer, artist, writer, and set designer. Willis has won numerous awards, including a Grammy in 1986 for Best Soundtrack for "Beverly Hills Cop," the American Film I n s titute's Directing Women's Award in 1991, and in 1990 an Ace Award for Art Direction for her work in designing the sct for Shelley Duval's Disney

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T HE COMPUTER PAPER AUGUST '92

New For PC and Mac: IntelliDrarrrrFrom Aldus .';j.. SEATTLE, WASHINGTON, The company said Intellidraw is based " '"- JUN 25 ( NB) — Aldus has on a platform4ndependent, objectwriented announced IntelliDraw 1.0, a

.~,!'

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architecture that allows people to create

co m p any smart artwork by establishing relationships

:. describes as a smart" drawhig program for Windows and for the Madntosh. The announcement was made at PC Expo in New York. Aldus said IntelliDraw, developed by' subsidiary SiTicon Beach Software, allows the user to create dynamic drawings in which objects stay ahgned, distributed or connected in whatever way the users want, even as the objects get moved or manipulated.

among the objects they draw. The relationships can be based on spatial, alignment, or dimensional requirements, links or connections between objects, masterwlone and other type relationshipL Aldus s'aid the relationship can be maintained no matter how the individual components change, or can be set so that a change m one object alters related objects. The use of ohjectwriented architecture allows the Wmdows and Macintosh versions

• m tm

to share acommon code base, which permits file sharing. Each version imports and exports files in most standard form's. Both also support interapplication communication via publish and subscribe" for the Mac ind object linking and embedding under Windows. Files can be exported to other Aldus programs as well as any other program that can import files in one of IntelhDraw's export formats. IntelliDraw is expected to sell for about

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R EDMOND, WASHINGT ON, JU N 1 5 (NB) — Compaq, one of the few holdouts in joining M i c r osoft's "Ready-To-Run Windows" program, now saysWindows will be pre-installed on its new Deskpro/M machines. Participants in the "Ready-To.Run" program use a distinctive logo on their machines to identify PCs with Wmdows preinstalled. Windows 5.1, just recently released, has already sold over 5 minion copieL Sales of endows 5.1 are expected to reach 10 million in the first year. Preinstallation of Windows is a major help to most users, significantly reducing installation time. For users buying multiple PCs that thne could run into the hundreds of hours, depending on the number of machines being purchased. More than 100 hardware manufacturers already pre.install Windows on their hardwarea Compaq annoitnced three new families of personal computers, including notebook systems, today. The announcement includ- '. ed some Windows Edition machines, specially set up to run Windows. Windows E dition machines include DO S 5 . 0 , Windows, Business Audio and a microphone and a mouse. Hahn said Compaq decided to join the Ready-To-Run" program in line with

Compaq's new thinhng, which, Habn said is to be much more customer driven and dedicated to customer demand."

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THE COMPUTER PAPER AUGUST'92 67

Personal Press 2.0 From Aldus S EATTLE, WASHINGTON, JUN 1 2 (NB) — Aldus Corporation has announced that it has started shipping Personal Press 2.0 forthe Madntosh, a page layout pro-gram which allows the user to design and assemble text and graphics automatically. Personal Press was developed by Aldus subsidiary Silicon B e ac h S o f tware.

According to product

manager marketing

Kathy David, version 2.0 Includes more than 50 design templates that help the user automatically create documents. David said the automation of the tern» plates guides the user through the creation of a document using t heir own t ext a n d graphics. David said a copyfitting feature automatically adjusts the font size and spacing of text to fit the' document into a des i g nated space. For example, if you could only allocate nine column inches for an artide in a newsletter, Personal Press 2.0 would make the adjustments necessary to fit that space. Pc:rsonal Press 2.0 also has an autofiow feature that automatically adds pages to a document to accommodate all the imported text and pictures. David said the recently announced Aldus Additions technology has beenincorporated into Personal Press, automating production tasks such as the creation of

drop caps, setting up bulleted text para-

graphs, and making enlarged pullquotes within the body of the text. Personal Press imports graphics in a variety of formats, induding PICT, TIFF, EPS, MacPaint, ThunderScan, and Aldus Digital Darkroom Archive. It recognizes text files fifom most popular word processing program. including Microsoft Word and Works, MacWdte, and texeonly ASCII. T he program i s compatible wi th

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T HE COMPUTER PAPER AUGUST '92

Microsoft Says IBM OS/2 Royalty Dispute Settled M EDI A •

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S EATTLE, W A SH I N GT ON , J U N 2 0 year, and,apparently no renewal of that (NB) — Mxicrosoft executive Vice President license has been agreed upon. Steve Ballmer said Microsoft and IBM have Ballmer declined to discuss specific resolved their dispute over royalties due to de;taih of the royalty agreement, but some Microsoft from sales of OS/2 software. Wall Street analysts say IBM may be paying "Rather than have that blow up and gc,t ' asmuch as $20 for each copy of OS/2 sold, messy, we sat down and worked through depending on the volume. IBM said earlier our differences and came to a mutual this week that it had. sbipped 200,000 copies agreement," Ballxner said. H owever, of the operating system, but Microsoft dis. Ballmer said the settlement still doesn' t puted that number. give IBM preferential access to Microsoft's Microsoft sold more than 10 million 52&t Windows NT program. copies of endows S.O in the less than two IBM's OS/2 operating system was able years after it came to market, and says it has to run Windows software because it conalready sold three million copies of version tains the necessaxy code, which is why IBM 8.1. had to pay the royalties. IBM's license to use the Windows code expires in about a Contact: Microeolt, 41 6-5684434.

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THE COMPUTER PAPER AUGUST '92 69

New fiom Microsefh Pen-based Windows For Desktops REDMOND, WASHINGTON, JUN 24 (NB) — Microsoft Corporation has unveiled a penkesed version of the Windows operat-

ing system which will allow desktop personal computers to use pens and tablets. Microsoft said the new edition of

Windows for Pen Computing, which it unveiled at the PC Expo show running in New York City this week, can be used in a regular I B M - c ompatible c o m p u ter

equipped with a peripheral device called a tablet. The user writes or draws on the tablet with a special stylus, or pen. Most pen-based computers already introduced do not have a keyboard, and the user wntes or draws directly on the display screen. The

portable pen-based systems are primarily for use in applications such as inventory control and tasks such as fimng out fonna Thirteen manufacturers of desktop peripheral devices say they will oifer the Windows operating system for pen computing with their tablets, including SMART Technologies, ACECAD, Calcomp, Summa G raphics, Wacom, and A r t hur D e n t Associates. Microsoft spokesperson Kim Wolfkill told Newsbytes that the tablets use an extension to Windows 3.1. He said that the technology gives the desktop user the opportunity to experiment with Windows for Pen Computing without having to buy a

computer made spedfically for pen use. WolMl said pens for some of the digitizer tablets are cordlernr, while others connect via a cable. Prices, according to WolMl, run a wide gamut, fiom $180 to about $2,000. WolMl said products Rom competitors such as WordPerfect will be'able to take advantage ofPen forWindows on a desktop, since the pen becomes a substitute for the mouse in most cases. One of the most interestmg devices he described was a digitizer tablet 8 om Arthur

Dent Assodates that dips over the existing display of a notebook or laptop screen, on which the user writes or draws with the pen. The $595 deviceindudes the digitizer, the "tethered" pen, a controller card, and the software extension to Windows. Called WriteAway, the digitizer allows the user to turn the computer 90 degrees to write in the ponrait mode. Also unveiled by Microsoft at PC Expo was an enhanced editidn of its word proces. sor Word for Wmdows with Mcrosob's CDROM Bookshelf Reference Library integrated into the program. Bookshelf indudes an encyclopedia, dictionary, thesaurus, Bnrtlett 's Fornrli or Quotathms,The Concise Cohrrnbia Dictionary of QuotoliorL1,Thc Hornsunut WorQ Atlas, and several other desktop reference publications. Microsoft spokesperson Russ Dorr told Newsbytes that registered owners of Word for Windows 2.0can upgrade to the enhanced versionfor $99. Owners of earlier versions can get the Bookshelf version

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depends on the CD-ROM production schedule, but is expected to start in early

J<y.

In other Microsoft news, executive vice president Mike Maples confirmed that . Windows NT, the "new technology" 32-bit version of the Windows operating system, is on schedule. Maples said the product would go to bc;ta test sites in July and would be released by the end of the year.

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New from Microsoft: Golf For Nindovm WOKINGH AM, BERKSHIRE, ENGLAND, JUN 25 (NB) — Microsoft has announced t hat it will b e gin shipping Golf f o r

Windows, a golf-playing emulation game specifically developed for Windows, this August. Mdng on the package had yetto be decided.

Microsoft is making some bold claims for the game. which is based around what the company describes as photo-realistic and topographically accurate shnulations of t he T orre y Pines gol f course in San

Diego.

"Golf for W i n d o w s demonstrates a n ew level o f realistic simulation and shows how Windows can be a great p latform f o r entertainment products that

a re fun a n d

easy to use," explained John Leftwich, Microsoft's director of marketing. According to Leftwich, the package will appeal to both serious PC users, as well as games players. This, he said, should increase the use of PCs in the home. Golf for Windows was developed by Microsoft's programmers who, working in conjmclon with Access Sofiware Inc., the

developers of the original DOS version, enabled them to come up with what they dahn is the most accurate and reahstic golf-

ball Sight ecpsations. During the program's development, photo video images of the golf course's features — trees, bunkers, contours, and lakes — wereconverted into digitized images within the game. In the game itself, this work translates into a 25$color version of the DOS edition of Access Golf, along with the pushbutton Windows interface, plus on-line help and multiple windows. In play, the game has libranes of all sc,ven of the Access Links

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THE COMPUTER PAPER AUGUST '92 71

letus haunches ALmi Pro 3.0 NKW lARK, NKW lARK, jUN 18 (NB)Louis Development has launched Release S.O ef ita werd precessor for Microsoft Windewa, Ami Pro. Letua Chairman Jim Mama demenstrated the softrame at a meetmg ef the New York City PC User Group Jmie IV. Latna haa added an assortment ef new Nnimrea te Ami Pro, induding several of what it calls direct access' features intended to speed up and ampSfy'word process. ing tasks. These indude fast fermat, which lets a user select acvcral text attaibutes such as underlining, bold Stce, er a particular typeface er size, then apply them to multiple chunks ef text throughout the decument, without havhtg te select the atuibutes individually for each dnnik of text. A new drag~cWrop feature lets users grab highlighted text and move it elsewhere in the document using thc mouse. Sets of SmartIcons, which are used to perform specilc tasks in a single operation, can neer be savecL And Lotus is mahng use of the efteaaatcglected right mouse button for fast access to various seuings and controh, such as Modify Page Layout."

Other ncw features indude a simplified

mai4nerge capabiTity, automatic envelope printing, a atylmheet viewer, a document viewer that lets users see stored documents witheut opemng thc files, and a "Clean Screen option that removes elements such as the title bar and menus to make more work space on the screen.

Ami Pr o S Q a l so sp o rts a n e w QuckSntrt tutodal that loads the first time the software runs, and context-sensitive help accessiMe from a button in the corner of every dialog box. As part of a broad product4nc strategy that Lotus calls Lotus Working Together, Ami Pro has several features aimed at integrating it with other Letus applications. For onc, the software is mailwnabled — it can send and receive mail messages through Lotus' cc:Mail clectromc mail package er its Notes workgroup software. It is also integrated with other Lotus applications for Windows, including 1-2-5, Freelance Graphics, cc:Mail, and Notes, using the Object Linking and Embedding (OLE) technology built into Windows. An Ami &o user can gct access to these other applications without having to leave Ami Pro, a spokeswoman for the company said. Ami Pro is to ship in Canada late July at a suggested retail price of $599. Users who bought Release 2.Q before February 1 can upgrade for $99, those who bought 2.0 on or afterFebruary 1 can move up for $59. Lotus abo has a conipetitivc upgrade offer; users of rival word processing packages can trade them in for $189. In addition, the company offers a WordPerfcct switch kit designed to lure customers away from the top-selling word processor by helping them make the transition to Ami Pro. Contact: Lotus Canada, 41 S-S84-7878.

I.otusPIN — The Oryan seer CAMBRIDGE, MASSACHU-

SETTS, jUN 15 (NB) -

•

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Letus Develepment haa ' rolled out The Organizer, the Vendetta personal infermatien manager (PIM) it acqjuired f'rom the British firm T h r e adz r e cently, under ita ewn name and at a reduced price. Lonta Organizer, Version 1.Q, will sell for Q4$ in the Umted States. Thrcadz had soM the preatuct fer UKP14l (about $Ã5). Lotus is ahe offering users of Agenda KQ. ita D084xtsed PIM, the opportunity to upgrade for US$89. Canadian prices are not yet detersnmed, according te thc company. A spekesntan for the amapany said that while Lotos will continue selbng Agenda„ which was one ef the Srst personal information maasagcta on the ~ it wi l l not preduce a lNfndewa vcraotL Agenda is currently avaikihle fer DOS only. Lorna plans to offer users of Agenda LQ a utiTity that will move bema flem Activities Planner, a predesigned Agenda template, ao Lnnts Ormpnizcr. The Organizer locks and feels like a tra.

" daily planning and organiaatlon, time management, aud '': ' keeping contact Ssts. Lotus Organizer displays information with a notebook metaphor, on pages that comprise tabbed acc• tions such as Calendar, Planner, and To-Do Liat. Thc user can tun pages alld move between sections by pointing and

ditiamal paper organizer such as Day-Thner or FQefax. Acceding to the vendor, it is useful fer maintaining personal calendars,

dicking. Information in different sections can be cross. referenced with Tinl@. For example, a user may lint an appoinunent in the calendar witha meeting agenda or a note. Customization capabilities range from changing tab names and colors to deleting or duplicating any of the six default sections: Planner, Notepad, To-Do List, Address, Calendar and Anniversary. Text and graphics files can be imported f'rom other Windowsproducts. Lotus Organizer runs on PCs with at least an Intel 8Q286 processor, the DOS operating system, Wmdows S.O or higher, a hard disk drive with at least twe megabytes of space avaHablc, a VGA monitor, a mouse.

VESA Te Release Specs; VL-Bus Proclucls to Ship in August NEW ltORK, NKW YORK, JUN 29 PR)The V i d e o El e c t renica S t a iidards Association (VER) will release ita VESA.

enhancement — intended te deuble thc data transfer rate te 'RSQ Mbpa — will be bachvard.compatible with aS Vous 524it Local Bus (Vous) spedflcation fer review adapterL by member companies this. w eek, and by The mezzanine extension iviS be conSgearly A ugust, the first VL.B~m plf a n t ured similarly te the VL-Bus, he said, except that aS aignab and bus operations products will hit the market, said Themaa D. Ryan, executive director, at a press cenwill be fully deceupled frem the CPU. ference last week Dccawpling, a fimction also effered in PCI, Speaking atPC Expo, Ryan eudined the will enable addidenal drive capamity to be added to each signal, thereby increasing concepts behind both Vl BUS and twe planned enhanceinents, a 644it upgrade exlianaion space. Decoupling will also preand a mezzanine extension. VKSA will finvide CPU independence. Cturently, VKSA is targeting a 1Q-slet expansion space, ish drafting the spedTtcatiens fer the bus accordmg to RyatL enhancements by the end ef August, he stated. At the clese of the press conference, Ryan and Lee were peppered with quesLike other local bus architccturea, VI tions, revolving around audi issues as the Bus is designed to boost performance of such peripherals as video subsystems, netwisdom of developing compliant products work adapters, and massstorage by bypass- befere a specification has even been mg the limited ISA/EISA expanaien bus approved. and whether or not PCI devices and connecting the devices directly te the can be used on a VL8ua. VI Bua is abnost sure te be approved, CPU, said Ryan. But unlike other architccturcs, VLSUS responded Ryan, because the specification will be based en a n o pen standard, has aheady gained thc unanimous suppert appreved by more than le vcnders ina of VKSA's technical committee — representing M, or nearly half, ef VESA's member variety of segments, he maintainecL 'The video and networking segments ef the cotnpanicL We knew the specilcation was industry, for instance, ceme from very difsolid when the arguments started to come ferent perspectives. We'vc needed te work devm to grammar, he noted. PCI devices can. in fact, be operated on together to achieve censensus, he commented. a VL8ua, aid Ryan, in response to the secend issue. At that point, theugh, Lee Warren Lee, another speaker, stressed chimed in, I hcy ceuld be, but that would, that, in contrast to Intel's PCI (Peripheral be a silly idea. Component Interface), another enierging In an interview with Newabytes yesterbus spcdScatfon — VLS~ accc a%bfe te day, Lceexpanded on thiscomment. VESA ail interested parties. The development ef VL-Bus is being overseen not by a single will issue an application note, enabling venvendor such as Intel, but by an industrydors te connect PCI devices to the VI Bus, wide govctvnng body, elaborated ~, presihe saic' But basically, we' re just allowing a dent of Alpha Research, a VESA meanber. safety vahc, se if there'a ever a really good reasen fer connecting these devices, it company that produces caching hard disk conn oSers. couM be dene, he remarked. Ryan explained that, m its Srst incaiataPessible reasons for connecting the tion, VL8us wiS enable lip te three 324ER devices might indudc the desire of a large systems vendor to make use of existing PCJ devi«cs te be placed directly cute the CPU chips in building a VESA system, or the bus In addition, Ml support fnr bus ~ develepment ef soine as yet unforeseen tering devices wiS be incorporated, yieldSmctien ferPCL 'For aS anyone knows, at ing a sustainable data transfer rate ef mere than le Mbps. acme point, aemebody may build some The bus will suppert Intel proceasers kSlcr PCI dung that has no VL Bus equiva from 586SX through 486DX2 and the lent, he asserted. upcoming P5, o r 5 8 6 . pro c essors, remarked Ryan. The upceming 64-bit

If you take the composers en Cmplanel, ever $0 percent of them run IIIieesoft eperltiny syslems. lhe only two that sort of shoveup at all ate ours andApple's." — Mktosoft Chairman Bill Gates

Contact: Lotus Canada, 418464-7878.

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72 T HE COMPUTER PAPER AUGUST'S2 s

Compaq Announces Fleet Of New Proclucts

Dell Announces 3.6-pound Notebook PC

NEW YORK, NEW' YORK, JUN 15 (NB)-

TORONTO, ONTARIO,JUL 18 (NB)-

Saying it is putting "extreme" pressure on clone manufacturersCoxnpaq Colnpi ltcx' announced 16 new preducts, induding one unit priced under $1,050. Compaq is reafiirmmg its leadership in a aew generation of persoaal computing," said Compaq president, Ected Pfeiffer. The new preducts encompass three p roduct f am il i e s ,

accmding toCompaq.

The ProLinea is a lowend desktop hmily with a stardng price of $1199. Available with hard driv es from 40M B te 12QMS, ProLinea systems come with DOS 5.0 i nstalled, but do n o t indude a monitor. The Deskpro/i amies is an upgradable desktop aeries available with a 886 or 48 6 m i croprocessor. With 4MB of RAM standard, expandable to 82MB, some models ceme with Windows and a meuse. The Deskpro/i is also available with Business Audio and a microphone. Business Audio, as reported recently by Newsbytes, is a Wmdews utility that allows users te record and attach voice mc:ssages within Windows decuments. Compaq said the Deskpre/i series is uugeted at the midrange user, with suggested list prices starting around $2,300. Compaq has also introduced a new lowcost notebook line, the Contura. Available powered by a 886SX 25 megahertz or a

486DX 83 megahertz chip,the Contura starts at $2,'799 equipped with a 60 MB hard chive, The company told Newsbytes that the 486 versiea wea't ship until August. The company has also introduced a c olor notebook, th e L T E L i t e / 2 5 c . Avsdlable with 4M of RAM and an 84 m 120MB hard drive, the 25c uses an activenlatrix thin 61m~ n s ister color display. Prices start at $6,899. Compaq said it has been able to build the PreLinea units more efficientlyy because lt is ofgaaizing the manufacturing process more ef6ciently. Compaq said PreLinea units can be built at the rate of one about every 60 seconds. s N ora .. Hahn told N ewsbytes that th e D e skpro/ M series has been upgraded ' by a d d in g W i n d ows Edition, a combinatien ef a high performance graphics controller, DOSh.O, a mouse and Business Audie. Suggested list price for an "M series system starts at $8459. Existing "M' series owners can upgrade. In conjuncdon with thc announcement of the new lines, Compaq said it is also redudng the suggested list price of many of its desktop and notebook systems by as xnuch as 82 percent.

Compaq'

Contact Compaq Computer, 71$-8744484 or 800445-1618.

Dell said the unit will ship with two megabytes (MB) of RAM, a 8.5-inch highdeasity external Soppy drive, and a 60MB internal hard disk RAM can be expanded to 10MB, and 80 and 120MB hard drives can be substituted for the 60MB unit; Base price for the 32OSLi is C$2,759. The 80MB drive system adds $250, while the 120MB drive adds 4510 m the baseprice. MS-DOS 5.0 and Windows8.1 are preinstalled.

Dell Computer has announced what it describes as the industxy's Srst fuH~ en 386SLkased notebook computer weighing under four pounds. Weighing 8.6 pounds induding the battery, the slim unit is powered by an Iatc:l 3868L microprocessor running at 20 megahertz (MHz). Called the MOSLi, the unit has a foetprint of V.V5 by ll inches, just slightly smaller than a piece of ofBce stadoaery. Only 1.25 inches high, it would fit into some of the slim briefcases that other, fatter models might not go in.

Contact: Dell Computer Corp., 1-800487-5762 or 416-764-4200, fax 416-764~09.

Zenith Intras NewEntry Level Z-Note Notebook BUFFALO GR O V E, ILLINOIS, JUN 25 (NB) — Zenith Data Systems has introduced an entry-level notebook addition to iits ZNete line at PC Expo in New York City this week The ZNotc 520Lb uses an Intel 386 SL microprocessor, and the company says that in condnuous operation it will run up te 5.5 hours on a single NiCad battery charge, a nd up . to n i n e h o u r s u s in g t h » "rest/resume" power management feature. When nickel metal-hydride batteries are ' used, four hours of continuous operation, extendable te up to 10 hours with power management, is possible, according to the colnp any+ Uahke other Z Note systems introduced recently, the MOLb is net network ready. However, it is upgradable, according to ZDS. The company said the bLxck~dmhite l iquid crystal display (LCD ) ca n b e . replaced with an active matrix color LCD or c'

unit which turns a laptep PC into a desktop unit with a conventional keyboard and dee display. ZDS also said the 820Lb's hard drive can be upgraded to a 120 megabyte (MB) drive. Upgrades are also available for memory, a numeric processor, a modem, aad an upgraded BIOS. T he coxnpany said t h e y expect to start shipping the

$2,099 notebook, which weighs 5.7 pounds, this week Ccetact Zenith Data Systems; 604688-8887.

a penwapable display. The MOLb is compadble with the ZDS .,:,. Readydesk, a smaller version of a docking

A New Dimension for Dell AUSTIN, TEXAS, JUN 29 (NB) — Dell

tunity for us," he said. Dell thinks his com-

of its PCx by mall, with buyers camng a toil-

nies that ge out of business. Cempaq said last week it weuld match any meves by competitors to its new pricing structure, but so far has net commented on a possible response te Dell's announcemeat. Michael Dell believes Compaq weald have preblems if it attempted to match Dell's prices, since Compaq's operating costs are higher. Thc Dimension line iacludes fxve desktop and threefloor~d i n g , or tower, units. Two notebook systems are also being introduced. The base system is driven by a

Computer has announced 28 ncw lewdest PCs — cbiving the cost of PCs even further down. Dell's ncw models start at Cg,669, or about 5 to 10 percent lower than the new line announced by Compaq. The company also lowered the suggested retail price of existing medels from 6 to 25 percent. The new line, called Dimension, mll be OIScially faun«hed with two@age newspaper ads today, as well as displays in other publications. The new desktop and laptop modeh will be sold the same way Dell selh most free number to order. Even though Dell's price cuts weren' t drastic, Chairman Michael Dell said he thinks the announcemeat could squeeze some smaller done ~ out o f business. "It's a vexy interesang consolidaaoa of the market and what we think is a great oppor-

pany will pick up business horn the compa-

386SX chip, has two megabytes (MS) of sys-

tem memoxy, an 80 MB hard drive, twe floppy driveand a Super VGA color monitor. Contact: Dell Computer Corp. • 1-800-387-5752 or 418-784-4200, fax 418-7644209.

Zenith Data Systems Demos Pen Upgrade For Z-Note Series BUFFALO GROVE, ILLINOIS, JUN 25 (NS) 'Z - enith Data Systems has announced

it will offer a penwapable display upgrade fer its Z-Note series of notebook PCs announced in April. The upgrade technelogy is being demonstrated at the PC Expo in New York this week, ZDS President Enrico Pesatoxi said that interest in pen&ased systems is growing. "Our technology demonstration here at PC o will give us an additional opportunity to earn our customer"s requirements. Pesaleri said that as the pen market takes

off, which he believes will happen by the end of the year, ZDS will have a customerdriven solution ready. ZDS said it expects the pen~pable display upgrade to costbetween $500 and

$1,000 when it becomes available. That doesn't indude the cost of the installation at an approved servicecenter. The company expects te have an upgrade fielded by the fourth quarter. A nother c e m paay, A r t hu r D e n t Assodates, is showing a transparent aden digitizer that can turn a laptop into a convertible pen-based system. Dent said it will start shipping a Zees 886+ version of its digitlzer by the end of the month, aad is working on versions for other OEMs (original equipment manufacturers}. While Dent dedined to specify the other compaaies, the 520Lb may be an indication that Zenith Data Systems is one company oa the list. Contact: Zenith Data Systems, 604-6886887.

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Zeos Introduces 1.3-pound Palmtop ST. PAUL, MINNESOTA,JUN 26 (NB)Zeos International has introduced a 1.8pound palmtop with DOS and Microsoft Works in ROM. The company said the unit will be shipping within 80 days, and will carry a price tag of US$595 in its standard configuration. T he Zeos Pocket P C h a s 1 M B (megabyte) of RAM (random access memo-

ry), and 1.5 MB of ROM (read only memory). Encoded in ROM is DOS 5.0 and Microsoft Works. Works includes a spreadsheet, word processing, a database, file transfer, and communications programL The system also includes two built-in PCMCIA slots which will accept memory cards containing additional software or can be used for system data storage. The cards act like floppy drives. Zeos spokesperson Rick Apple told Newsbytes that the price of the cards has not been determined. Zeos said the Pocket PC's batteries will provide up to 10 hours of condnuous operation, and will maintain data for up to 80 days in the suspend mode. Apple told Newsbytes that the keys on the &1-key keyboard are very similar to a standard desktop keyboard, and are designed for touch typing. The keyboard contains 12 function

keys as well as an embedded numeric keypad and special hot keys that access preselected software windows. You use these keys to access the programs embedded in ROM. Apple said the keys are slightly closer together than those on a desktop PC, and have less travel. Zeos said the LCD (liquid crystal display) video display measures 7 inches wide by 24/4 inches high, and has an adjustable nonglare screen with an 80 colunm by 25 line display, comparable to desktop and laptop systems. Zeos sells an optional data/fax modem which transfers data at 2400 bps and fax at 9600 bps. The external modem connects to the single serial port. Apple told Newsbytes that the price has not been finalized yet, but expect the modem to sell for under US$250. The Pocket PC also provides one parallel port. In addition to DOS and Microsoft Works in ROM, Zeos has also induded a todo list, calculator, several utility programs, and a planner. Contact: Zeoa, 612433-5877 or 800-423-5891; fax 612-633-1325.

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Canadian Regulators Approve Long-distance Competition OTTAWA, ONTARIO, JUN 15 (NB)Canada's federal telecommunications regulators have ended a centutywld monopoly on long&stance telephone service across most of the country, approving two applications to offer longdistance service incompetition with established telephone companies. Within about a year, telephone subscribers in seven of Canada's 10 provinces will have at least one alternative to the provincial and regional phone companies that until now have controlled an long4is. tance trafiic. Competition in at least one of the remaining three provinces is probably not far behind. Major telecommunications users are pleased. "We' re delightfully surprised," said G eorge H o r h ota, p r e sident o f t h e Canadian Business Telecommunications Alliance (CBTA), a group of major companies using telecommunications services. "No, that's probably too mild — I guess we' re really ecstatic." Others are not so sure. Philippa Lawson of the Public Interest Advocacy Centre in Ottawa expressed concern that while the CRTC said it did not expect the ruling to result in an increase in local rates, it did not offer guaranteeL The Canadian Radio-television and Telecommunications Commission (CRTC)

approved an application by Unitel, a Toronto-based providerof data communications services, to compete with telephone companies in British Columbia, Ontario, Quebec, New Brunswick, Prince Edward Island, Nova Scotia, and Newfoundland.

When Unitel filed its application in May, 1990, t elephone companies in Alberta, Saskatchewan, and Manitoba were provindally regulated and thus not subject to CRTC jurisdiction. Since then, Alberta has come under federal regulation, and a Unitel spokesman said the company plans to apply almost at once to have its mandate extended to that province. The CRTC also approved a second application from Lightel, a Toronto reseller of communications services, and B.C. Rail Telecommunications of Vancouver. This partnership wants to oKer competitive longdistance services in British Columbia, Ontario, and Quebec — Canada's three most populous provinces, In granting these two applications, the regulators also sent strong signals that their vision for long<istance competition in Canada follows the American model, with a market open to an unlimited number of players, rather than the present British model, where only two companies operate. In the CRTC statement announdng the decision, Louis (Bud) Sherman, who chaired the hearings, said the regulators had decided that a "policy of open entry would be the best way to stimulate the benefits of competition. Consequently, we will be favorably disposed to future applications filed under similar circumstances to provide long<istance service if applicants abide by the terms and conditions established in this decision." Horhota praised this aspect of the decision in particular, saying an

openh anded

market is needed to encourage an competitors to provide the best possible service. "The worst thing that could have happened was that they authorized a duopoly," he said. "We don't want just market shaiing." The CRTC also nberalized the rules governing the resale and sharing of telecommunications services, allowing resellers to offer W i de-Area T e l ephone S ervice (WATS) in all federally regulated provinces and extended the rules that have governed other fede r a l j ur i s d i ction s t o Newfoundland,Nova Scotia,Prince Edward Island, and New Brunswick (which came under federal regulation more recently). Peter Janecek, a spokesman for Unitel, said his company will be able to offer longdistance services to business customers on a limited basis almost immediately. The company plans to begin a general rollout of service in about a year, he said, and within a year from that time hopes to make long&stance service available to about 65 percent ' of the people in the provinces it will serve. By the end of the second year of service, he added, about 85percent of telephone subscribers in the affected provinces should have access to Unitel seivice. At first, those who want to use competitive services will have to dial extra digits to tell the telephone system to route their calls over the Unitel or B.C. Rail/Lightel network. Within a couple of years, Janecek said, telephone switches will be modified so that subscribers can choose any long<istance provider and have their calls routed to that network automatically, as happens

now in the United States. Lawson questioned the benefits of the decision for residential customers and those in rural areas. Most residential customers don't use long-distance service enough to make a change of service providers worthwhile, she said. She added that all competitors will probably concentrate on winning as much as possible of the long-haul traffic between major urban centres, meaning new services and discount oKerings are unlikely to be made available to those in smaller towns and rural areas. Bell Canada, the largest Canadian phone company with service in Ontario and Quebec, responded to the announcement with complaints that the rules gave an unfair advantage to its new competitors. While the decision requires Unitel and B.C. Rail/Lightel to make payments to the regional phone companies to support local service, Sell said, it does not make them pay their fair share. However, a position statement from the ofiice of Bell Canada Chairman and Chief ExecutiveJean Monty indicated Bell has no plans to contest the decision. "I feel like a card player who's been dealt ahand of cards, Monty said in the statement. "Now

let's play."

Bell Canada did not respond to a request for further comment by Newsbytes' deadline. Contact: Bell Canada, 613-781-2443; CRTC, 819-997-0313, fax 819-994-0218; Unitel, 416345-2483.

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Northern Telecotn's Mac th PC-based Videoconferencing Tools MISSISSAUGA, ONTARIO, JUN 15 (NB)Northern Telecom has entered the videoconferencing market with Visit Video, a desktop videoconferencing product for Apple Macintosh and DOS machines. Northern also unveiled Visit Voice, callmanagement software that it will offer as part of Visit Video as well as separately. Visit Video will permit two-way desktop videoconferencing over56-kilobit-per+econd lines linhng Apple Madntosh computers and/or IBM and compatible PCs running the DO S o p erating system and Microsoft Windows 8.0 or later. For the future, Northern is promising a version of Visit Video for IBM's OS/2 operating system and support for color videoconferences. Multipoint conferencing is also "a future possility," company spokeswoman MaryLynn Hillier told Newsbytes. Visit Video will let participants in a videoconference see each other on their

Contest: Northern Teleeom, 418-238-71 82.

Intel Struggling With Names For New PS Chip

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computer screens. Full screen+haring and file~ s f e r capabfiiifies will be added early in 1998, Northern said. The software conforms to Integrated Services Digital Network (ISDN) standards, expected to be implemented across North America later this year, Northern said. It also works with private branch exchanges and switching equipment from Northern Telecom and other vendors. The Macintosh version of Visit Video is available now to a limited extent, Hillier said. The DOS version is due to be available in September. The complete package, including software, video board, and cabling, will cost C$8,750. Visit Voice, a call-management tool that lets users dial, set up directories, log phone calls, and track usage, will be available separately for less than $800, Hillier said.

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SANTA CLARA, CALIFORNIA, JUN 80 (NB) — Intel ts thinking about naming its next chip, to be released this year and codenamed internally the PS, something other than the "80586, or 586" for short. Representatives at Intel also said published rumors that the chip was to be shown at PC Expo, butthe demo had to be canceled, are totally false. While Intel hasn't settled on a name for its newest chip, the 8-million-transistor microprocessor estimated to zip along at 100 million instructions per second (MIPS), part of the company's concern has to do with numbers that aren't protectable. Traditionally at Intel the chips have been numbered in sequence, the 80286, the 80886, and the htest chip, the 80486. The name change has been in the wind for a while and at the Seybold Digital World Conference in Beverly Hills, Andy Grove, president of Intel was publicly correcting anyone who used the term "586." However, Nancy Pressel of public relations for Intel said Cyrix's use of the numbers, which aren't protectable by law, has Intel concerned consumers will get confused and lose in the long run. Cyrix has

While Pressel said the names i486 or "Intel 486" are protectable, the company still doesn't know what it will name the P5. "It's like naming a baby," Pressel said. Rumors that the PS is melting on the motherboards or "burning up" are simply not true, Pressel added. Also untrue are reports that the P5 was planned for demonstration at the PC Expo show but problems with the chip forced the company to change its plans. Pressel said: "Any chip with 8 million transistors is going to have some problems in development, but there was never any s~ ~ ,.', -" pl a n to demonstrate the P5 at PC Expo." Pressel said rumors are flying and many reports about the P5 are being published without the publishers contacting Intel at atL Pressel was able to confirm Intel does plan to release the chip this Contact: Intel, 1400-53M373 or 418475-2105.

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cerned it's newest chip a 486, but while the chip looks to the software hke a 486, it looks to the hardware like a 886 and is pinkoryin compatible with 886 motherboards, Pressel told Newsbytes.

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T HE COMPUTER PAPER JUNJSSST'92

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Formulated by HP. Aldus, Caere, Eastman Kodak, and Logitech, with input f rom third-party vendors, TWAIN i s designed to permit easy'integration of desL top publishing, word processing, image editing, and other software with such peripherals as scanners, video boards, and The new spedfication enables the user to acquire image" — or make a choice b etween available c o m pliant i n p u t devices —straight fiem the apphcation software menu.

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save the image to file, and then exit the peripheral software, rewnter the application software, and import the image file. After th e p r ess conference, Byer informed Newsbytes that although TWAIN is rapidly becoming an ad hoc industry standard, the specification was initially offered as a proposal only. "It would have been arrogant of us to try to impose a standard. So we decided to take thmgs from the opposite end, letting the other vendors dedde whether this is a specification they need," Byer told NewsbyteL During the briefing, Intel announced that its Faxability Plus and Faxability Plus/OCR Sofiware for Windows will both support TWAIN. FaxaMity Plus ships this week, WordPerfect stated its intentions to implement the new specification in its Wmdows and Macintosh products. Other companies announdng their support induded Microtek, Calera Recognition Systems, Mustek, OCR Systems, Pentax Technologies, ULead Systems, Hammerlab Corporation, Orion Systems Inc, and Zedcor. Aho at the briefing, Microgradx stated that shipment has begun on Picture Publisher S.l, an image editing package that supports TWAIN as well as OLE and Kodak Photo CD. Contact: Hewlett-Packard (Canada) Ud., 8042?0-22??.

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NEW YORK, NEW YORK, JUN 26 (NB)At PC Expo. this week, Intel, WordPerfect, and about ten other vendors joined dozens of previously announced companies in stating their support for TWAIN — bringing to more than 50 the total number. of backers for the new imaging API and protocoL The newly announced supporters will start to ship TWAIN~ompliant products in about three months, stated HewlettPackard's Ken Byer, chairman of the TWAIN Working Group, during a press conference at PC Expo. Inaddition, he stressed, ll of the previously announced backers v r ere showing TWAINcompliant items at the show.

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was about eight MB of memory and 200MB Unix System Laboratories has updated of hard disk, Schwark said. The reduced what is widely considered the definitive verrequirements wiH make Unix more practision of Unix, with features aimed at makmg cal for use on cl ient machines in a the operating system easier to use and a bit dient/setver environment, USL predicted. more practical on smaHer computers. The new release also includes Adobe The key enhancement is a desktop Systems' Type Manager software and selectmetaphor graphical user interface on top etI PostScript Type I fonts. This means of the traditional Unix system. What this Unix will offer better support for desktop means is that while the "4 prompt fiuniliar publishing, presentation graphics, and to Unix users (the counterpart of the DOS other applications that caH for an assortoperating system's C> prompt) wfil stiH ment of fonts. be available. 'you won't see it any more In addition to running applications unless you want to, said Ry Schwark, written for previous versions of USL's Unix, spokesman for Unix International. System V Release 4.2 will comply with the Schwark said the new interhce is comOpen Software Foundation's Application plementaty to Unix International's Open Environment Specification, and with the Look and the rival Open Software addition of emulation utiTities available f'rom several vendors it can run applicaFoundation's Motif, both of which are windowing systems meant to work with Unix, tions written for DO S and M i crosoft and can work with either of them. Windows. USL said. Easoof~ i s f ar and away the biggest While final retail prices will be set by enhancement in Unix System V Release companies that resell Unix and will vary 4.2, Schwark said. However, there are some with the hardware platform, Schwark said, other changes. Unix System Laboratories has targeted the One that affects easewf~e as weH as software to sell for less than $500 on deskthe security of the system is the new top PCs. The new version should be availrelease's tolerance of having the machine able later this year, he said. Univel, the on while it is running switched off without ,joint venture between USL and local area network vendor Novell, plans to sell it proper shutdown procedures. In the past Umx, unlike DOS, required users to follow through Novefi's distribution channels prescribed shutdown procedures before startmg in early falL turning their machines off. While doing so Unisys, of Blue Bell, Pennsylvania, is "still preferable," Schwark said, the new announced that it will use the new Unix release will recover graceMly if users don' t. release on a future line of desktop computBy maling the new release more moduers based on Intel's 80x86 processor hne. lar, USL has also made it possible to insedl Unix on a personal computer with only Contact: USL, 908-522+264; Unisya, four megabytes (MB) of memory and a 804-?88-i 221. 120MB hard disk The previous minimum

THE COMPUTER PAPER AUGUST'92 77

SCO Releases Open Desktop For Intel-based PCs SANTA CRUZ, CALIFORNIA, JUL 1 (NB) — The Santa Cruz Operation (SCO)

announced it has released its Unix-based SCO Open Desktop Release 2.0 operating system for into@based IBM compatible S86 and 486 personal computer workstations and multifunction servers. The Srst version of the S2+it operating system product was announced in 1990, and the company says it is a

twoyearjump on the competition. The H oly Grail"

of a S2-bit operating system that will gain wide accep-

SCO says its advantages over other vendors include a large installed base and customer acceptance, more hardware and peripherals support, applications support by thousands of vendors worldwide, and an established worldwide distribution and service infrastructure. Geared toward downsizing, SCO says its new SCG Open Desktop Release2.0 product operates with 21 multirocessor systems and C0 p over 800 standard and

S specialty peripherals from 0 PPN hardware-independent 0 Systsnis E KL LOP vendors. The company Enveoaincat

tance on Intel-based S86 and 486 systems is being pursued by IBM with OS/2 2.0 released earlier this year; Microsoft with its Windows NT product which is still in testing stages; and Sunsoft which plans to announce a Window>compatible version of Solaris later this year. Sunsoft hasn't released its Solaris 2.0 system yet,but the company announced supportfrom a number of hardware vendors of Intelkased systems including NCR, Everex, Zenith, Olivetti, and I CL , D e ll , A ST Research, Compuadd, Netframe, and Toshiba Both SCO and Sunsofthave S24it operating systems for the workstation world, which they say gives them an advantage in developing a S2-bit system for the Intelbased PC market. Scott McGregor, vice president and general manager of SCO's Products Business Unit, said in a prepared statement: 'The first shipments of Release 2.0 signal a new era for the Intel platform, which can now compete even more effectively in high~d, corporate missionwritical environments

previously dominated by proprietary workstations and mid-range, multifunctional snvers."

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pany says Release 2.0 supports a range of small computer systems interface (SCSI) host bus adapters, disk drives larger than 1.2 gigabytes, as well as tape, cartridge, and

compact discreadily memory(CD-ROM)

storage devices. In order to offer workstation performance, Release 2.0 supports megapixel video adapters and S2+it networkmg cards, SCO added. More than S00 graphical applications are available for Release 2.0 including versions from Applix, Corel, Frame, Island, Lotus, Uniplex, and Wordperfect. SCO says Release 2.0 also supports database management systems from Informix, Ingres, Oracle, Sybase, and Unify. In addition, the product supports more than 7,000 SCO Unix applications, as well as tens of thousands of MS-DOS and Microsoft Windows applications, SCO maintains.

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COMPUTER INTERNATIONAL

Sun's Canadian Users Get Access To Headquarters Support MARKHAM, ONTARIO, JUN SO (NB)Sun Microsystems of Canada customers will now get their technical support direct fiom

the company's headquarters support cc;nter in Mountain View, California Sun Canada, which until now had its own technical support staf'f, is turning Canadian customers over to the U.S. center so they can take advantage of the larger operation's greater expertise, a spokeswoman for the company said.Canadian customers will have access to the service through atoll4ree number, 800-7224SUN. Sun's North American Solution Center handles calls in both Frc;nch and English and has 450 technical expnts available to help with customer problems, the company said, Sun also announced that it is contracting out its training operations in the

Toronto area to the Institute for Computer Studies, an ll-yearold organization that rovides manufacturerwuthorized training or a number of computer vendors as weil

as offering computer programming and systems analysis courses. Sun has previously done its own training in the Toronto area, the spokeswoman said, with three other companies contract ed to provide training in Quebec and Western Canada. Finally, Sun inaugurated a central tollfree number to handle education and training inquiries. That number is 800-2688800, o r 4 16 - 4 90-8800 f r o m t he Metropolitan Toronto area

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Image Program Update Slated For SI66RAPH MONTMAI QUEBEC, JUN 24 (NB) — At the SIGGRAPH show and conference in July, Discreet Logic plans to introduce a ' new version of Eddie, its interactive spedal effects and compositing program for Silicon Graphics workstations. Eddie offers an assortment of software tools for enhancing and combining images from video, film, and computer graphics. Its capabilities include "morphing," the amity to convert one image smoothly into another through computer processing rather than tedious hand limation. New capabilities in the upcoming release will include a feature called "SD . f'rom 2D," which will use a computer algo-

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rithm to add shading to twoWmensional

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THE COMPUTER PAPER AUGUST'92 79 Early en the 4th Tom picked me up in a somewhat beat~ unmarked Chevy. A httle while later we were sitting im a parMng lot across thc street &om CUI waiting fox' Tom's partner to come back f'rom the stere. About twenty minutes later his car roHed into the lot and up beside uL 'It's a done deal, dudel he chuckled as he cranked bis window down beside us. He aad Tem exchanged notes documentimg exactlywhat happened, and had me sign aH the evidence indicatmg I had seen it. They even documemted that the cepies had been made while Tem's partner steod at the counter watching it bemg done. I looked «t the receipt. A hundred aad Sfty bucks fer two pixated diskettes and a hand-scrawled drawing ofhow to make the cable. Not evea a mam uaL hnowin d tha tl had o t~

supply the m oney because peuce budge~ cuts had been so severe that the force couldn' t came uP with the cash for this project. Gne thing led to called me and iachcate d that they w o u l d

asked the court for some sort of restitudon. As a result the convicciom not only imducied a Sne of$600 but also am order to pay us $490 in restitution within three months. The RCMP requested that we not say anything about the case to the media until after the resdtution had been paid out. It went a Httle loager than the three months but the AM did Smally show up in Jamualy 1992. Frank later told me that to the best of his knowledge, this was the Srst judgemeat of its kind te ever occur in Canada. Even though the fine was relatively smaB, this was quite the ordeal and consumed a lot of time. %C certainly suxvivccL And having seen his name in a recent mi-

Charge to or ~~ not be true but it ~~~ + 10C f+~g~ than that.

Managemnst").

"Doesn't matter, Frank saicL '%C can get in whether er mot they' re bankrupt.'

The search was carded out in early March 1991. When the RCMP went thxough the seized papers they found Sve receipts for copies ef "CUI-LAN" that had been sold directly over the counter. I asked Frank about the copies that I suspected had been preloaded on the hard disks ef computers that CUI hacl sold. Although there was agreement that ther» probaMy were other vielatloas, there just wasn't enough manpower available to track down aH the people and check their computers. Frank said it cauld easHy take several months. StiH, Sve receipts was ample proof. After Frank contacted the people the receipts had been issued to he visited each oae of them and conflscated the cepies of the software they had purchased. Wc had the foresight te axm Frank with legal cempHmentary packages efAlse-LAN as an hxduccmeat for the victims to cooperate. He then breught the seized disks te us for identificatiom. Every one of them was a pirated copy. AH had the serial number ef that ene package we had sold to CUI in

January 1990. (The serial number was locked into the code and ceuMa't be

changed witheut ruining the program. Kvexy legitimate copy is different.) The RCMP charged 'Ibe Man irom CUI with Sve counts of copyright violation. Later Frank told me that the accused's lawyer had called him saying that they weuld deny the charges, When Frank told the lawyer that one of his cglent's customers had been aa underceverpolice ofSccr, the

tune quickly changed. Court time came. The accused pleaded

l't even have to go to court. guilty. I dich Prank was ccmcmned abc ut the fact that we had te put out the fialds fer the "sthlg aad

QE essba hp.b IR 2NOIIO Nl «9, d 45$ lg a 14 I9 NISI' Na ! faA41heSI 4 l Sass R4

hardware he'ii prwhably do right. Reflecting back on this I realized just how many innocent victims software piracy creates. Qbviously the manufacturer is a victim in that they lose money on every copy of thc '

dear

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with robbers stealing from computer stores, no less) I know that The Man from CUI is

g that the $0~~,are C0~p++I'de

Man f rem C UI w i t h hand. Whm tha trowa attorney got hold ef t he c a s » , t hin g s changed. Yes. fraud charges could be hicL Stn he wanted to lay copyright violation chargesinstead. Siace the copydght act is federal stufE the RCMP were caHed in, too. This was getting a httle heavier thaa I had anticipated. Shortly after that a Constable Frank Mouton, fi 'om the Newmarket detachment of the RCMP, contacted me amcl said they were working on gettiag a search waxrant. In the meantime. CUI went into receivership (the sign oa the deer said something about being in the middle of a "Change of

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many people have ao

sympathy for it either. Some people radon nalize it by saying that the software companies chargetoe much. Or make too much. This may or may not be true but it goes a lot fitrther than that. The reputatien of a software company ~p c c iaHy a mmaH one-can be severely damaged. People (withthe excepdom of the undercover police ofScer) who bought 'CUIZAJP likely thought they were buying a perfectly legal software package. I have no doubt about that. The problem is the software loaded up on their computers clearly saying 'Also-LAN". (That part ceuMa't be changed either.) If it didn't work, guess whose seftware immediately became JImk t KspeciaHywith no documentation to sort out the problems. And when people don't hke something, they spread the worcl around. It's also prebable that we have spent a lot ef time doing tcchnical support en software that people obtained this way. Spending enaugh time doing technical support without selling enough product to cover the cost equals a disappearing software company sooner or later.Simple mathematics. The people whe bought the software became victims, too. And it could have been much werse. Ifthe accused had dedded te plead innocent, another date would havebeen set for triaL Every omc; of the victhns would have received a subpoena to spend dme in court giving testhmony. They likely would have lost thaefrom work in thc process. Many people don't get reimbursed for this sort of mme oS'. Those who are self empleyed make absolutely nothing while; they are speading thae in court instead of working. Aad if we had not given the RCMP legal packages of software to replace what was seized they would have been out that, teo. FmaHy, the public in geaeral is a victmL The $600 Snein no way covered the costof the hours of involvement for at least three police ofScers fiem two different forces, the police departmeat equipment usecl in the process, the crown attceaey's time in prepaxing for and prosecuting the case or the Court's time in heating the case. If this had geae to a SIH trial the costs would have been tremendous. That money coxnes out of the packets ef every one ef us who pays laXCL

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M icrosoft ha s a l s o u n v e ile d a Quicktxme add-in for Microsoft Word 5.0. Th» add-in, which is available free of charge to registered Ward users, is also

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also be implemented as an integral part of Excel 4.0, the latent version of Microsoh's spreadsheet software, that begins shipping later this month. Andrew Lees, product marketing manager with Microsoft's UK ofhce, claims that QuckTixne brings multimedia to the desktop of the Mac, and nates that Microsoft is one of the first Mac vendors to integrate QuickTime into the company's product line. @uckTime will be bundled with all new copies of Microsoft Word as they tilter into the retail channeL Existing registered users should contact their upgrade center for the free disk upgrade. Newsbytes notes that the

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THE COMPUTER PAPER AUGUST '92 81

Lotus 'l-2-$ for Home TUO M

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Product: Lotus 1-24 for Home, Version 1.0 Lotus Development'a DOS spreadsheets Rune on: PCs with 512K af RAM, hard disk, marketing manager, Ben Shelton, told Newsbytes the SmsrtSheeta were developed graphics display, DOS 2.1 or higher. Windows aarnpathka (.PIF inatucfed). by Lotus programmers in response to user Requires 5MB hard disk spaae, requests. He aaicL "Users can just plug in depending r4ran installafian apgans their own numbers, and start working right related to fonts. (NOTE: 1-2-3H can away. Also, the Smartgheets am help users nrn on an 8088/86 CPU, if the learn how to uae 1-2-5, because they can ace machinehas the necessary RAM, these formulas. These templates are not cflspl8Iy arid stamge reqalfelllenla.) too complex...users am ace how to act up From: L o tus Develapment Corporation, 55 their own formulas in their own workCambridge Parkway, Canbrlidge, sheets. Although the SmarrShecta might MA 02142; 617-577-8500 seem to be marketable as a stand-alone Price: 61 4 0 SRP; Street priae: below 61 00 package, Shelton said that is not "airrcndy Rating: 4.0 (an a seals of 1 ~fewest to planned." . 4 highest) The SmartSheeta are divided into five Scrmmary: This package stands aut, nat for its categoric ai Administration, Finance, pragram (1-2-3H), but for the bunHuman Resources, Operations, Personal dled templates with iL The 50(l) 1-2Finance and Planning, and Sales and Marketing. A 55gagc reference manual ~p a tible.WC1 6krsuseful are for Excel and Quattro Pro owners, gives a brief explanation of each; but the making the total package af interest quintessential help information is in each' to nearly all spreadsheet users. template and appears on screen when they are loaded into the spreadsheet program. vcn if you' re quick with Quattro For general uae, 1-2-5 Home also Pro or excellent with Excel, yon includes a 140gage User'a Guide which will want to look at "Lotus 1-2-5 Lotus admits "is not a comprehensive referfor Home" — and be aware the ence...on all the functionality in 1-2-S." The "home" description is somewhat misleadonline help system, with context~enaitive mg. references, appears more than adequate ro In a comparadvely inexpensive package, m ake f ul l a n d v a r i e d u a e o f the Lotus haa bundled a slightly acaledAown SmartSheeta. (Spreadsheet neophytea hopspreadsheet (baaed on Lotus 1-2-5 for DOS, ing to augment the corporate accounting Release 2.5) and fifty "SmartSheet cussystem should note this product is not tartomized application templates. It is the temgeted at the Fortune 1000.) plates which give this product ita power and Registered 1 24 for Home users are also arlracriveneaa. provided one month free support via the The spreadsheet is a fullgowercd, charLotus toll4rcc help line. acterkascd 1-24 implementadon. Ita limitation ia:in the size of spreadsheet that am be Compa5blmfiy handled: 256 rows by 512 columns instead Do the .WK1 files work with Excel and of the 256x8192 cell layout in larger 1-2-5 Qmttro Pro? At random, I selected three versions; and it lacks the interface permitdifferen SmartSheet filca from within each ting aden products or hnking between Excel 4.0 and Quattro Pro SE. All loaded spreadsheets. and displayed properly, all accepted pertiBut a graphical interface is birflt4n, ao nent data input properly, all printed propthat 1-2-SH comes ocea n i n f ull WYSI- erly. Given the nuances of file compatibility WYG (what-you-aec4serhatqougct) mode. handling among spreadsheet program Included are Bitatream'a Swiss fonts (in manufacturers, that's not a guarantee — but Roman, bold, italic and bold@relic) that can the high quality of the SmartShceta certainbe sized from 5 to 72 points, and printed ly deserves consideration by users of other just as they are displayed. I-2NH provides spreadsheet software. "quick graph" power, with pie, bar, line and In a nutshell: At an expected street S-D effect. The user interface is the tradiprice in the $100 area, buy the package. tional Lotus menu structure, activated by That's $2 per Smarrshcet, and any one of the "/" key or by mouse dicks. them may save you 100 times that price in keyboard time.

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E~ail Analyxed In the 1989 computer-hacker novel, "The Ctxehoo'sE~," author Cliff Stoll describes a brief e-mail conversation between himself and a f r i en d a t L a w rence Berkeley Laboratories. The message itself is only a couple of lines long, but it speaks volumes about the relatively new medium of electronic mail: Ii Darron-Zt'a Cliff.Sow'a thinga t-) Cliff, call mo on tho phono right away. Wo'ro txndor attack. OK 0-0 Stoll's message is fairly typical of e-mail correspondence in that it uses a simplified approach to the English language. It dispenses with much of the punctuation (the question mark in the first sentence and the period in the last) whenever it is selfwvident. The English is vernacular (How' s things, instead of How are things), and it employs a terse, Just-the-facts-Ma' am approach to interpersonal communication. In most electronic correspondence compound~omplex sentence structure is rarely used and, syntax often resembles that of a grademhool gramnxar text. The extensive use of acronyms, such as Stoll's OK and OW (" Over and Out") is also characteristic of e-mail. While discernible to colleagues, too often the acronym habit carries over to all electronic correspondence, confusing first-time recipients of our message. What was once a scientific and bureaucratic way of simplifying English has recently become mainstrc:am anf habitual, largely due to computers and computer technology. To appreciate just how confusing the practice can be to outsiders, listen to Robin Williams' lengthy conversafion with his Commanding Ofiicer VietnxtwL" in the 198'y movie "Coed The dialogue contains over 20 military acronyms in just thirty or forty seconds, extending the practice to absurdity and evoking laughter from even his own col-

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~i l has beencommonplace in the business community for about ten years now, but more recently its popularity with home computer users is raising some interesting questions about the evolution of the English language and the replacement of interpersonal skills by electronic media Within an office environment, the sending and receiving of messages electronically is often restricted to dose colleagues — people who are familiar with our individual styles of talking or writing. Whether or not we intend acomment to be humorous may be self~ d ent to a business partner, but the distinction is usually lost on a complete stranger. The subtleties of any language become even moreimportant when we consider the emergence of national and international bulletin boards, and their ability to link us to unknown computer users thousands of miles away.

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This ingenuity of human beings to ovex come a medium's mechanical constraints is by no means restricted to the world of computer gtxrus. In the hands of a great writer * such asJoyce or Dostoevsky, brilliant prose can indeed release strong emotions. While less capable writers often Qnd the printed word a dismally inefficient method of evoking or conveying emotion, there are other options. Stoll's graphical approach is one example, the practice of Victorian women scenting their writing paper with perfume is another.

Problems and Possibilities

E-mail has some unique problems associated with it due to technical limitations, making it an ineffective communications tool in the wrong hands. Advertising firms, for example, have known for years that a reader's perception of a product can be modified extensively simply by changing the font or typeface of a label. Dirk J. Stratton, of AQtxx magazine, has rightly pointed out that a font's personality can subconsciously influence our interpretation of its message. Compare, for instance, an tpth gwsiiott font to COURIER, the standard computer font invented by Howard Kettler in the 1950s. It's amazing how the formality of a printed word can make or break the message itseK Unfortunately the multiple font options available to advertising agencies and public relations firms are largely unavailable to email users; in fact, the majority of software packages for electronic mail still employ Courier 'as the font of choice. Add to this the inabihty of many computer monitors to display italicized text, and you' re left with a cold, bureaucratic message that inakes handwriting look like a sensuous form of communication. Your message emerges on another's screen not as you interpret it, but rather, as you type it — lacking tone, intent and emotion. Recent interest in crosswultural e-mail (via electronic bulletin hoards) has raised the possibiTity of an international computer language, one that would offer a transparent method of translation and render linguistic barriers nonexistent. Should thfs occur, the translation software will have to be based on standard usage, at least in the initial phases of development. .An international language implies all of our cleverlydesigned jargon and happy face tricks would become meaningless to Russian or Japanese correspondents; the language itself would once again be the sole messenger of the message. In the Stoll e xample there is evidence that e~ w o rks well for simple request~deeply correspondence, but falls short of a truly interactive medium. For serious situations, the ability to convey emotion is still essential. Stoll's fiend at Berkeley sums it up nicely when he says, "Call me on the phone right iway."

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E-mail was suppose to excel in situations demanding acknowledgement or authority. The ability to "tag" your messages electronically, so as to receive confirmation that they have indeed been opened, has always been a big selling feature of the software.

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ble-registered letter, though there is of course no guaranteed method of ensuring the content has actually been read...or understood. Like telephone answering machines, email can be ignored indefinitely, often because the recipient has no desire to cor-

leagues. But perhaps the most telling comment on e-maxi's limitations as a communications line in the Stoll example. A seeminglyinappropriate use of the: ;) c h a racters is in fact a clever attempt to express emotion in an electronic format. It's called an emoticon and.it represents a kind of technical jargon invented by computer programmers: viewed sideways, the:-) characters reveal a

Tagging is the e-mail equivalent of a dou-

THE COMPUTER PAPER AUGUST '92 83 respond with the sender. Even in a large of5ce, stafF soon become familiar with coworkers who utiTize the medium as a kind of electronic patty line for social announcements. Eventually, the ccwrorker's ID code or e-mail nickname is synonymous with junk mail and the acknowledgement feature of the medium becomes pointless. If for no other reason, this illustrates the importance of a carefully chosen subject line when using the medium. Moreover, e~ 's i n abiTity to function spontaneously — as we do in a conversation — means it is often necessary to send several messages in order to ask questions or darify a concept. In a verbal interaction we solve this problem by interrupting the speaker, either orally, or by way of facial gestures. The observation that the written form ofFers "httle opportunity or call for reaction," as stated by Marshall McLuhsn in 1964, applies equally well in the case of e maiL Electronic mail has no comparable means of reacting until the message is "received" and it is our turn to "send." Where ema5 does succeed is in the area of authority. Providing it's read, correspondencefrom management can carrya m ore authoritative message simply because it is in printed, as opposed to verbal, form. Industry experts and scholars are frequently interviewed for television while sitting in front of bookshelves because we still associate knowledge and authority with the printed word. In a modern of5ce, it's not unusual to hear a worker conclude a verbal conversation with the request, "Send mc, an Enote on it, just to make it of5Cia. In contrast to the Stoll example where e-mail introduces a serious subject, the E-note here is being used to follow up on a serious subject. But in both cases the actual bulk of the conversation requires verbal skills, because the electronic medium lacks the oral nuances so vital to efFective communicanoIL

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E~ 's p opularity in the modern of5ce is now so we5 established that it has become a replacement, rather than an alternative, means of communication.Computer professionals, for instance, are often accused of an overreliance on e-mail and a lack of interpersonal shlls. In fact, a 1992 survey by the Canadian Government determined that an unwillingness to study computer science was due to a perception that the industry employs only "nerds" or social misfits. Robert X. Crlngely's recent book Accirksital Eispisa) reinforces the point; it is subtitled, Hoso the boys foslfisoss Ratio)i 9aoho thsir 9aiV. lio9ss, hankfosoigss anapstitioss asuf stiN oars't get a dato. The use of e~ a s a r eplacement for interpersonal skills only perpetuates this

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The problem iscompounded by the fact that most of us are far more critical of written communication shlls than oral ones. A typical of5ce conversation is rarely examined with the same grammatical standards we apply to written correspondenceincluding email. What is acceptable as colloquial in a verbal exchange is usually branded as careless in printed format. If the authority of an email request is to be maintained, the same rules govc.ruing of5cial correspondence must be adhered to. Just as interviews have been denied on the basis of poorly composed cover letters, volumes of opinion are formed from simple e-mail notes. Use the medium wisely and remember, for someone reading between the pixels, there's more to ~ail than mere content. • Peter Talbot isan editorwih the City of Calgary in the Data Processing Services Dept., and a freelance wrier for several magazines. Contact him at 408/288-5321.

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Mac VirusesWlore Deadly: New ChinaTalk, T4 VirusesLoose LOS ANGELES, CALIFORNIA,JUL 10 ( NB) — A new t h r eat o n t h e Macintosh is loose — a virus called ChinaTalk The virus is being distributed as a shareware sound driver that is daimed to be Macintalk compatible. In more technical terms, the ChinaTalk fidls in the category of a Trojan Horse and technically isn't a virus because viruses by definition replicate themselves. Trojan Horse is the term for a type of rogue program that masquerades asa functional program, but the first time it is activated it does some unauthorized activiRobert Capon, general manager of utilities business for Microcom, producers of the Virex antiviral software, told Newsbytes the ChinaTalk virus erases the directory information on the hard disk drive, requiring the re-installation of the drive; it usually means the loss of all data. While some data might be recovered, it takes some expertise to do so, and even then most will be lost. Capon says Madntosh viruses used to be fairly benign and were really just a nuisance back in 1988 when he started and there were only three, the Peace virus, Scores, and nVIR. However, now Mac viruses are a serious threat to Macintosh users as many are destructive either to data or to entire disk drives. The WDEF is the most prevalent virus o f t h e a p p r oximately 55 Macintosh strains, as it spreads in the invisible desktop file that is present on every Macintosh disk and gets activated immediately upon insertion of the disk into the drive, Capon added. However, more dangerous viruses, such as the T4 strain and the ChinaTalk are becoming prevalent. Macintosh operating systems have virtually no counter to viral activity and the interconnectivity features of System 7.0 are making the problem worse, as viruses are spreading faster, according to Capon.

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Carmen Sandiego, who is the character to be caught Nance: Cary< Smdlaya Broderbund Software has in the geography game, Sew Female occepaloa Former soyar ae released a Deluxe Edition started originally as a comIntell g meSe c e a (f 1a~o Iloileg Tennis of its popular "Where in puter game. H o wever, Naa tele: PeaCiah-brown ltuta 1NQ Pod ardconven14i • the World i s Carmen Carmen Sandiego is now Sandiego?" computer being chased by kids on a te>Wn: Never oppsars >n p4 hc rnthaut larrubg game. T h e c o m p any ntrklsce geography game s h ow allan 6reel loneess rw teCOS. daims the deluxe edition broadcast on PBS; featured of the game offers256in an educational geogracolor sights and sounds phy puzzle; and is a series from 45.countries, digifrom Golden Books. Also, tized graphics, and speaking, animated Bat Film Productions, the executive procharacters. ducers of Batman and Batman Returns, has Over 2,500 clues, equivalent to three signed with Broderbund and has aone-year regular Carmen Sandiego games, are option that ends next March to make the included in this edition. "The Chief and Carmen Sandiego movie. four other talking characters have been The Macintosh "World Deluxe" edition added as well as a new musical score, and runs on Mac LC and II computerswith 2 photos of exotic places, many from megabytes (MB) of random access memory National Geographic Sodety's Image Bank (RAM) (4 MB with System 7 or higher), A warrant robot, 60 animations, and a requires 9 MB of hard disk space, a color travel agent who helps players book itinermonitor, and comes with a 1,000page copy aries are new in this edition, the company of the "World Almanac." Retail price is said. While technically the game could be $79.95, Broderbund added. The "World classified as multimedia, company represen- Deluxe" Carmen Sandiego edition is tatives told Newsbytes Broderbund re&ains already available for IBM compatible perfrom calling anything but its compact disc sonal computer (PC) and Tandy computers readily memory (CD-ROM) versions of in a DOS version and a multimedia CDits products "multimedia." ROM PC version. Broderbund's success with the product is unprecedented. The international bandit Contact: Brcderbund, tel 415482-4567, fax 415-382-4582. N OV A T O ,

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The good news is a Trojan Horse rogue program usually runs its course quickly, as a user who starts the file in question is immediately aware ofthe presence of the virus. In fact, in erasing the directory information on the hard disk, the Trojan Horse often also ensures it will be deleted as well. Symantec is boasting its SAM 5.0 software already detects this new Trojan Horse China Talk by monitoring for suspicious activity — a feature the company says is unique to SAM. Microcom told Newsbytes' its software doesn't detect ChinaTalk as yet, but it does detect the new T4 strain of viruses that were just introduced via the versions 2.0 and 2.1 of the Gomoku Game widely available for download on the Internet. The company says it has updated its Virex antivirus software to version 5.82 to detect and eliminate the new T4 virus strains. Microcom says its updated version of Virex is being shipped to subscribers, and registered users who are not subscribers can be mailed update information to update their copy of Virex to detect the T4 strain. The company says updates may also be obtained Rom its BBS. Another update to Virex is planned that will detect and repair infected files. Symantec's SAM 5.0 will detect the viral activity in general, but users will need to update their SAM virus definition file in order for SAM to detect and eliminate the ChinaTalk or the new T4 strain, company officials said. The updated virus definition file is available on Symantec's BBS or on its forums on CompuServe, America Online and Applelink. A postcard with the new virus definitions has also been sent by mail to registered SAM owners. Users can also order a virus update disk from the company for US$12.

( NB ) -

T HE CDMPUTER PAPER AUGUST '92 8 5

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B.C. Telephone To AppealLong-Distance Ruling most populous provinces. VANCOUVER, BRITISH COLUMBIA, JUN Ncithcr application covered the three 25 (NB) — British Columbia Telephone, the Prairie previaces — Manitoba, second-largest of several Canadian teleSaskatchewan, and Alberta — because at the phone companies affected by a recent rultime of the applications telecommunicaing that will allow longWstance competitions in these provinces was provincially tion, has announced it will appeal some regulated. Since then Alberta has come aspects of the rsding. media titles for kids, said she didn't think under federal regulation, and Unitel has BC Tel announced it is unhappy with full motion was as important as it was made said it will probably apply soon to compete parts of the ruling covering subsidies to out to be. Duvall said she has seen one of local service and the way the cost of modifythere as well. her children's stories animated at 15 ing the network to accemmodate new carriB.C. Tel is complaining that new com&ames pcr second and that speed provided e rs will be distributed. These are the i n c petitors will be allowed to pay a smaller an enhanced fasdnation with the story. share of the subsidy to local telephone serareas that Bell Canada, the country's largest Tomlin suggested experiments with telephone compaay, alreadyannounced it vice than the established telephone compachildren, providing them with every possi- will appeaL nies. ble type of software and hardware and then B .C. T e l is al s o O n J un e 1 2 , the observing, might provide the necessary Canadian Radio-television unhappy that the CRTC clues to multhnedia. has told it to pay at least and Telecemmunications Tomlin said the pressure of the industry 70 percent of the cost of Commission (CRTC) itself may bc stifling the potential of the connecting the new carapproved an application medium. Moderator Jonathan Seybold by U n i te l C o m m u niriers to i t s n e twork. asked what was the motivating facter for cations, a Toronto-based According to B.C. Tel, snaking the "stretch" necessary to embrace the total price tag will be provider of data commuthis computermriented medium. Duvall about C$60 million. nications services, to coxnanswered it was "the big picture," while The appeal has not pete with telephone comWillis said it was, "the chance to be creyet been filed formally, p anies in Bri ti s h ative." Tomhn said with conviction her but B.C. Te l spokesC olumbia, O nt a r i e , attracaon to multimedia is: ' ibis is a new w oman M auree n Quebec, New Brunswick, art form no onc has cracked yet." Prince Edward Island, Kirkbride said that will Lily Tomlin is probably best known for Nova Sco t i a , and happen within a couple her comedy work in the early 1970s as the o f weeks, and m o r e Newfoundland. devilish fi~ d-a - halfyearmld character details wi ll be T he CR TC al so "Edith Ann" on the topcated " approved a second appliannounced after the fortelevision show. Shelly Duvall starred with cation from Lightel, a mal filing. Robin Williams as Olive Oyl ia the mevic Bell Toronto reseller of cemCanada "Popeye" and with Jack ¹ i c holson in announced its appeal munications services, and Stanley Kubrick's movie "The Shining." B.C. Rail Telecommunithc week after the deciJane Wagner wrote the play "Signs of cations of Vancouver. This sion, and is contesting Intelligent Life in the Unsverse" and cothe same points as B.C. partnership wants te offer wrote and co-produced Tomlin'sthree competitive long4istance Tel. Grammy-winning albums, "And That's The s ervices i n Bri ti s h Truth," "Modern Scream," and "On Stage." Cesstact: B.C. Tel, Columbia, Ontario, and Alice Willis is a song wsiter, set designer, 604-5654598. Quebec — Canada's three artist, writer who won a Grammy in 1986 for Best Soundtrack for the movie "Beverly Hills Cop" and won an Ace Award for Art Direction for designing the set for Duvall's Disney Channel production of "Mother CUPERTINO, CA LI FORNIA, JUN 2 5 nol o gy to bridge the gap between personal Goose Rock and Rhyme." (NB) — Apple and Toshiba have made oflic o m puters and consumer electronics prodcial what industry iasiders have been leak- u c t s. ing to the press for weeks — that they will The fir st Newton product is expected to collaborate on Apple's second PDA (pers h i p in early 1993. The first Toshiba/Apple iag the type. sonal digital assistant) device. This one is mu l t i media PDAs will hit the market in Once the type has been unlocked, the called a multisnedia player and will incors a i d-l993, the companies say. fonts can be installed into aa application. porate CD-ROM. These were prepared statements from Fonts from the new PC versien can be used Apple's Toshiba collaboration will pro- . the two cosnpanies: "Apple and Toshiba in either Wmdews or DOS applications. Fer duce a device different from Newton, sh a r e a common vision to develop devices Apple's first PDA unveiled publidy at the extra fees, the user can unlock individual that will harness the power and type faces, or entire type packages, beyond spring Consumer Electronics Show, a excitement of multimedia," said those covered by the initial price. device being produced in conjunction with John Sculley, Apple's chairman and A ccording t o A d o b e , i t s n e w l y Sharp, according to Apple spokeswoman chief executive officer. "The announced licensing agreement with Sue Bodoin. options for users are potentially iisnitWordPerfect Corporation lets the licensee Teshiba Corporation, which issued the less, spanning the areas of entertainincorporate ATM into word processing soft- press statement from m ent, i n f o r mation o n ware, as well as into DrawPerfect and other Tokyo, would only demand, and lifelong p+>)~ ©g~ p®~~ O ~I( applications, The agreement covers the sP say the new device learning. T o s h i b a's DOS and Windows environments, in addiw ill fuse t e x t , '" "g "p"""' ". '" '".' aa neW Digital ASSiStantS tion to Mac and Unix. graphics, video, consumer electronics busiThe company also said that its latest audie, and I ne s s and expertise in semiconQtpgog Of QQ$$ tO QQ Display PostScript software lets users of X other data. ductor manufacturing match Windows statiens and PC and Mac X emulaA lth o u g h IflfOI'NcitlPll 45VICQ$ well w ith Apple's strengths in tors achieve WYSIWYG (what you see is what details of the •• personal computing design uSmg digital teChnOIOgy and snaking technology easy you get) correspondenceamong computer actual Toshiba dssplays and, PostScript output devices. device are te use." t4 bI Idg~ t~~ 9>P 4tillI~~II Versions of Display PostScript are already sketchy, the "We are pleased to shipping for DEC, IBM, NeXT and Silicon Graphics workstations, and have also been announced for Silicon Graphics and NCD. ' pc ou' pp c this emerging area of CohSMmSI' OIOCtFOAIQ Adobe's newX Windows version, known a nd T o shiba w i l t multimedia PDAs. We as the Display PostScript NX System, will cooperate on product took forward to a long and pgO/g®, run i n i tially o n h o sts f re m D i g i tal development ann productive working relationEquipment Corporafion and Sun. Display Toshiba will make it inJapan. Both compa- s h i p ," said Takeshi Okatomi, Toshiba's PostScript NX will be licensed for bundling nies will sell similar versions but stamped s e n ior vice president, Video 8e Electronics with X terminal hardware, software applica- with their~ bra n d names. Initially, the Me d i a Group. tions, or as a standalone product. Theprodfruit of this alhaace will only be sold in the T osh i b a further announced that it is in uct will ship with Adobe ShowPage, a US, the Apple spok o man said. discussioas with Warner New Media, a diviPostScript language file previewer. Apple says that core ftware technology s i on of Thae Warner Inc., to produce mulfor the new PDAs will lic e n sed from tim e dia titles for the new device, Contact: Adobe, tel 41 5-961 %00 os 41 5482Kaleida, the Apple/IBM join venture. 3967. PDA defines a new category of easy-to- C o ntact: Apple Canada, 416-513-5787; use information devices using digital tech- T o shlsa,4164704478.

Digital World: Actresses, Artists Debate Multimedia BEVERLY HILLS, CALIFORNIA, JUN 25 (NB) — Lily Tomlin, Shelley Duvall, Jane Wagner, and Allee Willis formed a panel, moderated by Jonathan Seybold to attempt to describe why they' re attracted to snultimedia and what is needed to make the medium succeed in the "Artist's Rap Session" at the Seybold Digital World Conference. Playwrite Jane Wagner said she still found the technology "so inthaidathsg" and that she likes "knob knowledge" so all she has to do is turn a knob and it works. All four paaelists, however, agreed with interest and enthusiasm that multimedia is a medium that has distinct and unictue possibilities. However, no one from the audience or the panel was able to define them more than to say what they felt was needed in order to uncover its potentiaL A member ef the audience said: "It' s here, it's great. what the heck are we going to do with itP" Lily Tomlin said it wasn't sensory enough, that she wanted to have anexperience that was "...thinky, feely, orgasmic. I want electrodes attached to my body." Tomlin said she would search for what could be done with the medium that would surprise, that would make the user take a sharp, quick breath. Alice Willis said if the industry doesa't find a way to draw people emotionally into the medium it will resnain "...something that gets discussed at these seminars." Wagner said the medium might aot lend itself to the surprising, sensory emotions Tomlin referred to. Wagner said she found herself more in touch with her owa mind as a multimedia user and described it as "...another hnd of discovery." Shelly Duvali, who is working on multi-

The CRTC has told B.C. Tel to pay at least 70 percent of the cost of connecting the new carriers to its network.

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Adobe ReleasesSuite Of PC-Oriented Products MOUNTAIN VIEW, CALIFORNIA, JUN 17 (NB) — Adobe has released a suite of ofFerings meant to strengthen its position in the PC market. Among the announcements are three typeface offerings: two software packages, plus a custosaizable CD-ROM disk that lets users choose typefaces from out of the Adobe Type Library. Onc of the software packages is a U$$60 item containing 30 preselected typefaces, and the other one introduces typefaces in Cyrillic, the alphabet used in Russian and other Slavic langtsages. Also included in the announcements are a l i c ensing agreesnent allowing WordPerfect Corporation to incorporate Adobe Type Manager (ATM) technology into its software, and a system that extends Adobe's Display PostScript technology to users of X Windows terminals and PC and Mac X emulaters. The CD-ROM disk, 'Type On Call," previously available for Macs only, is now slated te ship in September for IBMwompatible PCs. According te the company, the disk contains the entire Adebe Type Library of 1/00 typefaces. The US$99 initial purchase price provides the user with access to ATM font tnanagement seftware aad 15 standard typefaces,and a choice of any two type packages out of eight possibilities. The 13 standard typefaces are ready to use straight from the box, but the eight other packages are encrypted. To gain access to a pair of additional packages, the user obtains accesscodes over the phone from Adobe. The user then enters the access codes into Type On Call, decncrypt-

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f or Scie n c e and Technology, and chairman of the executive committee of the Canadian Network for the Advancement of Research, Indusuy, and Education (CANARIE). Canada's overM investment in research and development has dedined to about 1.2 percent of gross domestic product in the past f i v e y e a rs , H u t c h ison said. Manufacturing jobs are disappearing, Canada's share of international highcechnology trade is dropping, and in 1989 the country had a trade defidt in telecommunications for the first time ever. To deal with the problems, Hutchison is proposing a five-point plan with an eightyear timetable. The five elements are: communications infrastructure; research and development; information technology industry development; application and implementation; and training and education. Canada's present communications infrastmcture is woefully inadequate, according to Hutchison, who points to the fact that CAanet, the national research communications network, has a capacity of only 56,000 bits-per-second (bps), while the United States,Japan, and various European countries have networks with capacities from 44 million to nearly 500 million bps. 0

nesses should be encouraged to make more use of high technology through faster tax writeoff for investments in new technology, Hutchison argues. Finally, companies need to provide workers with more training, he contends, and governm ent needs to help by providing training resources. The IT 2000 program would cost about C$5 Mlion per year, Hutchison says, suggesting that the money might come from the "peace dividend" resulting from reduced military commitments in Europe thanks to the end of the Cold War. In a n i n t e rview wit h N e wsbytes, Hutchison admitted that there have been many calls for action to build up the Canadian high-technology industry in the past, and little has been done. "I' ve thought there might'be a chance so many times that sometimes I wonder i f I ' m s m oking opium," he said. However, he added, problems of which some in the industry have warned for 20 years are becoming more obviously real, and awareness of the importance of high technology seems to be growlilg.

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Aldus Acquires Software To Improve Color Printing

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SEATTLE, WASMNGTON, JUL 10 (NB)Aldus Corporation says it has acquired RipPrep, a software application that performs process-color trapping on EPS (Encapsulated PostScript) files. RipPrep and its underlying software technology were developed by Graphic Edge, a New Hampshire firm with which Aldus joined forces in late 1991. The company said that some customers are already using a Windowhlaised version of RipPrep. Aldus said it will market RipPrep for Graphic Edge, while a joint engineer team u a te the program, which will ship as an dus product later this year. Trapping is a process in color printing which elPrminates gaps or outlines between color elements of a printed page. Called "hght leaks, the gaps are considered unacceptable in a professionally produced publication. The gaps are usually caused by slight paper movement on the press, misaligned printmg plates, the characteristics of certain inks, or humidity. These and other factors can cause text illustrations and photorsraphs to shift position slightly. In traditional trapping, print shop specialists photomechanically expand (spread) s edges in or contract (choke) an

object'

minute increments to create a slight over-

lap of the inks for adjoining color elements of the film. The expansions and contractions compensate for misregistration that might occur on the press. RipPrep is designed to apply those technilpies through the use of computer software to EPS files originating on Macintosh, Unix, and Windowsbased systems. The program operates by translating the source PostScript file into a proprietary graphical format that automatically analyses each color interaction on a page. It then generates instructions that produce the spread or choke between each color. RipPrep is designed for use by Postscript service. bureaus, prepress houses, commacial printers, in-plant producfion departments and publishing operations. It has a suggested retail price of $9,850, and requires Windows, a 486kased PC, 16 MB of RAM, a 200 MB hard drive, a color monitor, and a mouse. Aldus said registered owners will receive a &ee update when the Aldus version of RipPrep is released. It said it plans European and Pacific Rhn versions later. Contact: Aldus Canada, 604-275-4140 of 1800483-2588.

THE COMPUTER PAPER AUGUST'92 87

Mac-based Digital Multimedia Data Organizer Planned ByAldus SEATTLE, WASHINGTON, JUL 8 (NB)Aldus, a company beat known for its PageMaker desktop publishing software, has announced it has bought Macintoshbased technology for a multimedia database to sort and catalog multimedia information,even on a network The technology — code-named "Fetch" — waspurchased from Provident Software of Anaheim, California Aldus plans to offer a retail product based on the bought-in technology later this year. In the meanthne, the company is offering the technology for license to Macintosh developers. The Fetch database is designed to allow the cataloging, browsing, and retrieval of digital media in standard Mac file formats, Aldus maintains. Digital media includes illustrations, dispart libraries, sounds, digitized photographs, and digitized video dips. Fetch organizes each piece of digital media, also referred to as a file, recording it into a catalog. Aldus claims that Fetch is capable of recording the location and vital information about any file, and each catalog can hold up to 82.000 files. A user can view a catalog's contents in a visual "gallery" of thumbnail images, preview graphics at full resolution, and play sounds plus movies to hear their contents, Aldus asserts. Users can add to a Fetch cata-

log by dragging and dropping files or entire

volumes over the Fetch application icon. Sorting and searching of files in a Fetch database can be carried out based on a variety of criteria, induding userAefinable keywords, file type, and filename. Fetch is fast, according to Aldus, and can search a catalog of several thousand items in less than a

second. The company claims that, once located, a file can be copied, printed, placed into a document or other electronic communication, distributed to other users, or used to launch an application for further editing. When used as a tool in productionwriented publishing g working on a network, the product s multiuser design offers over 100 users access to shared catalogs. Fetch offers access to media stored on any volume or network,even across a companywide computing environment and from volumes that are currently "off4ne." Aldus also daims that an attractive feature ofthe package in a network environment is that users can reuieve a file without knowing its spedfic location, file format, or originating application because Fetch is capable of keeping track of all of this for them. Most standard Mac and industry-wide file formats, including PICT, EPS, TIFF, SND, Kodak Photo CD, and QuickTime files are accepted by Fetch for cataloging as are several proprietary formats, including Adobe Illustrator, Adobe Photoshop and Multi-Ad Creator. Aldus notes that future versions of Fetch will catalog files from its own suite of products, including Aldus P ageMaker, Al dus FreeHand, A l d u s Persuasion. Aldus offidals have not revealed any of the financial arrangements with Provident Software,nor have they announced pricing, availability, or system requirements at this nine.

roups

Contact: Aldus Canada,N4-27&41 40 or 1800433-2538.

New For PG Microsoft InterfaceDesign ToolsFor Itindows R EDMOND, W A SH I N G T ON , J U L 6 ( NB) — Microsoft C o r p o ration ha s announced a family of uaer~terface design tools that it says will help foster consistency

and ease of use among Windows applications. Induded in the products is a 220-page application<esign guide that provides instructions for designing user interfaces, and a set of companion disks with sample applications. When running the sample application in the Information mode, dicking on any user~teriace item will hring up the explanation of that item from the Application Design Guide. The disks also contain artistic guidelines for designing graphical elements of the user interface, and a library of icons, buttons and cursor shapes that can be incorporated directly into an application. Included are buttonimages for common commands such as Cut, Copy, Paste, Open File, New File, File Close, Save, Print, and Help. The Buttons and Cursors file is aho available for downloading on CompuServe's Microsoft Forum at no charge except the connect time. The disk also contains a dynamic link library (DLL) (that can create various states of a button (raised, depressed, inactive). Applications shipped with the DLL instead of bit~ p s reduce the size of the application's file. Microsoft says the DLL also works with custom button images the developer creates. The company has also announced a Microsoft University course designed spedfically to teach user interface design, and ia offering a terminology reference that provides user interface terms in 15 languages. The Windows interface is what users interact with on their personal computers,

providing a method of selecting the actions they want to take by dicking on a command or icon. Before graphical user interfaces such as Windows and Tandy's Deskmate became popular, computer users had to know the specific commands to type in order to launch applications or perform file-management tasks such as copying, deleting, or renaming files. Microsoft says there are five major factors used by interface designers to make their applications work with Windows. They are data integration, input/output (what you type and what you see or print), consistency, easeM~ , and scalality. The company hopes that all future applications developed for Windows will use all those factors, using the supporting technology built into Windows. The design book and the disks each have a suggested retail price of US$24.95 when bought separately, but if you purchase the book you can order the disks for US$14.95. Microsoft told Newsbytes that the terminology reference will be available in both print and online form this fall Developers interested in using the new tools will need Windows S.l, a PC with at least an 80286 microprocessor, 640K of conventional memory plus 256K extended memory. Although the tools will run on a 286 machine, Microsoft strongly recommends a 386 or higher. A pointing device such as a mouse is also strongly recommended. The minimum hard drive space needed is 6MB, but Microsoft recommends 10MB. Video requirementsare for an EGA display or better, but Microsoft recommends color VGA or better. Contact: Microsoft, N0-426-9400 or 604-6889811.

Turtle BeachOffersMultimedia Toolbook In Upgrade Kit YORK, PENNSYLVANIA, JUL 2 (NB)Turtle Beach software says it is offering Asymetrix' Multimedia Toolbook bundled with selected Turtle Beach Multimedia Upgrade Kits. The selected multimedia upgrade kits include Turtle Beach's highly rated Multisound card, a Toshiba compact disc memory (CD-ROM) drive (one of readily the fastest CD-ROM drives available), Wave for Windows software, a Wave file editing tool from Turtle Beach, and the Asymetrix Multimedia Toolbook The Multimedia Toolbook software is an objectwriented development environment for Microsoft Windows with a royalty free runtime package included. Asymetrix representatives told Newsbytes the product allows for the development of multimedia Windows applications that can be distributed by the developer. The company claims IBM and NEC already bundle Multimedia Toolbook with their systems. Turtle Beach boasts its sound card is a premium card for multimedia in Windows and claims it has solved problems other cards have when accessing large sound flles under Wmdows with a technology the company calls "Humcane."The Humcane technology does not use the direct memory access (DMA) that other industrycards do and that Turtle Beach describes as problematic. The company daims DMA is older technology and was never designed to be used for multitasking environments. Problems with using the DMA for sound show up when moving large quantities of data from the hard drive to an external device, the company maintains. The effects are jerky, slow video and dicking in the sound when

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large sound files are played with large video files. Also, DMA only runs at four megahertz, no matter what the clock speed of the CPU (central processing unit), Turtle Beach asserts. J eff K l i nedinst o f T u r t l e B e a ch described it to Newsbytes as the sound card "choking" the video because of the number of calls the average sound board has to make (called "interrupts") through DNA to the CPU. As the sound card makes more and more calls, increasing amounts of the CPU's processing power turns to the sound card's demands, which means less CPU processing time for video or other applications. In games and short multimedia applications, this problem doesn't show up, Klinedinst said. Hurricane is a combination of hardware and software that does not use the direct memory access (DMA) channels like other sound cards, but i n stead includes a Motorola 56001 digital sound processor (DSP) chip. The Motorola chip is the difference that allows the card to add horsepower to the computer's CPU in playing and recording sound, TurtleBeach maintains. The effect is large sound files play or record through the Multisound card using less than 10 percent of the computer's processing power under Windows, according to Turtle Beach. However, Turtle Beach's Multisound card is one of the most expensive cards on the market with a street price of C$1195. The Turtle Beach Multhnedia Upgrade Kits are available directly from the company. Contact: Asymetrix, 206-63?-1 560; Turtle Beach, tel 71 7-843-691 6, fax 717454-8319.

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SAN FRANCISCO, CALIFORNIA, JUL 7 {NB) — More than 4,000 software developers from around the world learned fr om Microsoft that the company intends to develop a full fiunily of M-bit applications for the Windows NT operating development. Windows NT {the NT stands for New Technology) was described by Paul Moritz, head of the Windows NT product group, as "a kind of Windows on steroids' in an interview with British news service Reuters. Microsoft has said it will introduce the 52bit Windows NT by the end of the year, although recently executive VP Steve Ballmer has said the final release date "is not set in stone." Ballmer cautioned that Microsoft still has a lot of things to do before the product comes to market. According to the Reuters story, Microsoft even has plans to mmah Windowotype software on fax machines, printers, and televisions. Microsoft has said that its strategy is to make Windows attractive enough that users vsih move away from competitive systems such as IBM's OS/2 and the various versions of Unix available. Unix has consistently had a problem interesung the business community in its advantages, probably due to its high se5. ing price. Maritx told Reuters that Microsoft plans to distribute copies of the program to end users in September for final testing. Microsoft VP of Desktop Applications Pete Higgins told the assembled developers that Microsoft plans to take a leadership role in development of M-bit applications to facilitate the "mcive for our usersto Windows NT.

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Confereuce attendees will receive their developer kits containing three CD-ROM disks with the Win52 API (applications program interface), aud the NT File System, as well as a 52-bit version of C/C++ and a M-bit version for MIPS, libraries with code portability between 16- and 52-bit Windows, a Windows debugger, and the Wmdows NT sye. tern debugger. Developers who did not attend the conference can get the kit for $599 with documentation, or O69 without the docs by contacting Microsoft. Microsoft spokespersou Colleen Lacter told Newsbytes that developers will need a 586based system or better, a minimuin of 12 MB (megabytes) of RAM (Microsoft recommends 16 MB ) and a whopping 100 MB of hard drive space,as well as a CD-ROM drive. Microsoft's spreadsheet application Excel 4.0 already takes advantage of the 52~ speed of 5S6- and 486-based PCs running Windows 5.1 to speed up the recalculation of spreadsheets. Thecompanysays Excel and word processing program Microsoft Word wul be the first desktop applicafions to ship Wmdovm NT versions, with other applications to fouow. Microsoft spokesperson Marianne Allison told Newsbytes that Excel would ship several months after Windows NT came to market, with Word to follow. According to Allison, Microsoft has had "a couple of database management projects in the works, one of them for some time." She also said that you can expect Microsoft to field a Windows version of the database program Foxpro. Microsoft acquired Ohio@axed Fox Software recently. Foxbase and its successor Foxpro were a significant competitor to Ashton-Tate's dBASE program. Microsoft's workgroup division says it plans to exploit Wmdows NT as a ser'ver platform for electronic messagmg, and the database and tools division has announced it is planning future versions of Visual Basic, Microsoft C prograinming language, and database management applications for Wmdows NT. Microsoft also told the conference attendees that 100 independent software vendors have said they will support the NT system, induding Borland International. Borland said it will make iis C++ language available for the new software. A Borland spokesperson said the combination of Borland's C++ and Wmdows NT is an ideal foundation for devd. oping nextgeneration 52-bit applications. Content: Microeolt, 60~ 9

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Info ShortagelTooMuch Paper, SaysBusinessReport L ONDON, ENGLAND, JUL 9 ( N B ) Almost 70 percent of organizations believe that they have too much paper (the bulk of which they generate themselves), according to the latest report o n I n f o r mation M anagement from T o u che R o ss Management Consultants (TRMC) . Those same companies also list their top problem as not having enough space to store their records. According to TRMC, one organization with 2,000 employees dealt with 45 tons of incoming mail last year, yet managed to generate 48 tons of outgoing mail through its post room. That equates, Newsbytes calculates, to around 25 kilos of paper per person a year. One of the major findings of the report shows that, despite the paper mountain, most companies are starved of information, due to the poor management of their records. TRMC's report found that less

than 60 percent of staff have the right amount of information to do their job

properly.

"We conducted the survey to confirm our belief that businesses are suffering costs by not managing information successfully," explained David Best, a partner in TRMC. "We know that there are significant benefits to be achieved and we wanted to see if we could identify them and identify any of the pitfalls encountered along the way," he added. TRMC managed to persuade more than 250 companies to respond to its survey, from a wide range of public and private organizations. The key findings of the report, the company claims, highlight many of the current problems experienced with Information Management and the trends in media and technology associated with it. Other major findings of the report were:

A dramatic growth in the use of electronic data and office systems is expected, with almost 70 percent of companies foreseeing high use by the end of the decade, compared with under 20 percent at the moment. The report identified that there is a definite trend in optical storage, but not to the exclusion of other media. Although 67 percent of organizations use telecommunications to move documents nationally, only 16 percent have Integrated Services Digital Network (ISDN) links. There is also a tendency for international companies to view the electronic movement of documents as a replacement for moving paper than those operating solely in the U.K. Voice recognition is still in its infancy and its seems that 71 percent of companies have no plans to implement it. More than a third of organizations use executive information systems (EIS) or alternative methods to obtain top-level views o f corp o r at e inf o r m ation. Traditionally aimed at the private sector, there is an increasing demand for these

tools by public sector bodies, fuelled by the creation of executive agencies by the British Government. Copies of the report are available f'rom TRMC's Fleet Street London office for UKP 95. Contact: TRMC - Tel: 071-936-3000.

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Canada: BC Tel Files For ISDN Service VANCOUVER, BR1TISH COLUMBIA, JUL 6 (NB) — British Columbia Telephone has filed an application with federal regulators to start offering Integrated Services Digital Network (ISDN) services this falL BC Tel's Microlink service would initially be available in central Vancouver, Victoria, and Kelowna. Deb Reidlinger, service development manager at BC Tel, said the Microlink service would support ISDN applications such as desktop videoconferencing and Group IV facsimile. It would also provide caller identification, she said. The service will carry a monthly fee of C$115 in Vancouver, with a lower fee in some centers with smaller local calling areas. Subscribers will also pay usage charges that will be about twice current long&stance rates, officials said.

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BC Tel has been involved in ISDN trials over the past two years. Applications that have been tried out included a distanceeducation program in which students at four locations shared text and graphics and worked together, and an interactive real estate application in which would-be home buyers "viewed" homes interactively while sitting in a real estate agent's office. BC Tel has asked the Canadian Radiotelevision a n d T e l e c ommunications Commission (CRTC) t o a p prove the Microlink service effective October 1. During 1995 the utility plans to extend Microlink to Prince George and a number of communities surrounding Vancouver.

Ouartech Systems Ltd Developers and ConsWtants

Suite 202 Tele phone 1909 W Broadway 604 7343117 Vanoower BC Facsimile V6J 123 604 734 8380 Ctuartech Systems,a computer systems development andmanagement consulting companyin Vancouver, is looking for seasoned software development professionals to work with our clients. Both short and long-tenn contract and employee positions are available.

Contact:B.C. Tel,604-432-2663, fax 604-4331241.

Online Services: Review, 0'ends and Forecast Online service sales grew by 61.1 percent between 1987 and 1991, reaching $9.6 bill ion last year, a ccording t o S i m b a Information. The Simba report, "Onhae Services: 1992 Revinu, Trends asid Forecast," predicts a 48 percent sales increase in the next five years, yielding a $14.2 billion online services market in 1996.

According to the report, there were 5.4 million online service subscribers at the end of 1991, and leading online services posted a 6.7 percent sales increase in 1991 compared to 1990. Information services. distributing in print and other media, posted less than one percentgrowth during the year.

We require experience in: PU1 • COBL •

Openings are also

DB • INiS

Division

available in our:

INl cro Support

Qualified individuals should send their resumes fo the attention of the Administrator.

.C,W .

ts %v

Contact: Simba Information, 203-834-0033.

g gib

'OH94

C OM P U T E R T R A IN IN G C E N T R E S

FREE'DEMO VIDEO RENTALS

R EGISTE R E D

A S A P R I V ATE T R A INING INSTITUTE U N D E R T H E A P P R E N T I C E S H IP AC T

I I '

' ' I

~:;a

UTHORIZED

lH~eSh Shee cuc8' Y'

W orcf P r o c e s s i n g - F y p fn g S k i l l s A cco u n tin g - D e s k t op P u b lis h in g

Safes If Support Video Production & Ou Van. Fax: (604) 682-7125 Victoria: (604) 384-6880 F

Job p E a c e nssmt s e r v i c es av a i la b g e . r . r I ntr o d u c t or y c o m P u t e r c o u r s e s ojfered

aining vices-

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3785 West l o t h A v enue, Vancouver, B.C.

V 6R 2 6 4

T H E COMPUTER PAPER A UGUST ' 9 2

Computer Ma i n i nEi APPLIED INFORMATION TECHNOLOGY PROGRAMat Capllano College w5I be holding an information evening to present their two new certfgcate programmas to the public. These evening mini programmes In Applied Mul5 MeSa, and Electronic Researchand Comrmrnica5ons,can be completed in one school year (2 semesters). Call Cathy at 9841727. WHV SHOULD VOU CONSIDER VCS EDUCATION CENTRET • No more than six persons per dassrcom • Instruc5on held In a network environment •Groupand corporatediscountsavailable • On~~no training also available Instruc5on in DOS, WordPerfect, Lotus, Bedford and more. VCS Education Centre 202-1930 West Broadway, 731-1930.

FOXPllO 2 Intermediate and Advanaxf Training In FoxPro 2. For Informa5on call: Pronto Data Systems 2707238.

STANDARDINTERNATIONAL fr601-889 West Pender Street, Vancouver, BC V6C 3B2 Tel: (604) 688-8649 To register call: 1-800-667-8649 Intro to SCO System V Call $695 SCO System V Admln I Call $595 XENIX System V Admfn E Call $1495 UNIX System V Admln III Aug 24.28 $1495 Shell Programrr5ng System Admln.Aug 11-13 $895 Open Desktop Admln Conlig. July 27-31 $1595

AddlEonal courses available upon request. NOVELL NETWARE 386V3.11TRNNING. Isttuctxv Darrell T. May. Darell May Conm55ng, St5te 211-6707 Southpolnt Dr, Bumaby, BC. V3N 4VS (604) 657-2131. Novell Level 1: lAN Intmluc5on A u g. 10 $150 Novell Level 2: System Admln. Aug.11 612 $300 Nove5 Level 3; Netwme Insta5ahonAa@13 814 $300

NeXTEIEP 3.0-Wednesday,July 29, NeXTComputers, ire. and DCSSystems, Ltd. Free seminarand demonslra5onfor the release of NeXTstep 3.0. Simon Fraser University at Harbour Centre, Fletcher Challenge Theatre, 515 W. Hassnfp. Session I: 5:30 a.m. registrason: Session II 1&l pJn. registrsson.Call(604)291-0015or fax (604) 291-1054. GROUPWARE 92 — August3-5,Ssn Jose,CA.ContactThe Conference Group, 800-247-0262 or 602-661-0449, 9875 111th Plwxr,Scottsdale, AZ55259. IIACWORLD EXPO/Boston, August4-7 (617) 361~. SCO FORUM 92, August 17-21 atthe Unlversily of Cagornla, Santa Cruz.TheIntema5onalSCO Technologysnd Mwke5ng Conferencebringstogether softwaredevelopers, me(orhwdware manufacturers, value-addedrese5ers, systems integrators, distributors, and MISdedsion makers from the Forhne 500 and the U.S. government Registration by phone from Canada(415)9414440. WINDOWS StOS/2 Boston, Augtit19-21 (415) 80M000. INTERNATIONALNULllNEDIA AND LAXERDISC CON. FERENCE ANDEXIBBITIONSeptember 3-5,Edmonton Conven5on Centre, Edmonton, Alberla. Swninsrs andwakshops featuringthe latest in muNmedlaandCD-ROMtechndogy and products. Contact Vernon Ssmsroo, TheAlberta Communioa 5onsGroup snd(403)448-7319.

DESIGN 8DRAWING PACKAGE-Adobe 3.1. Cost $600, will sell for $400unopened. 436-2633. EPSOM EX-1000Printer pMd8 platen] with extra stand, all like new. Also extra ribbon andccnnscfirtg cable. $250. 228-1277. EMERALD VAST2.2GB TAPE DRIVE includes cables 6 software, etc. $3500 each. Ex48mo units 2 only. Call (604) 9864484.

NEW VIEWSAcmunting Software, newest version V1.4 unopened all complete SRP $1299 asking $1000. Call 876-0757. NOVELL ACCESS MANAGE SOFTWARE V1.20. Box still sealed. $1,995 COD. Mike Wolfe 7396114 or 733-6233. OWN A COMPUTER2 Now ycu can make top money at home. Secrets Rsvealsdl Free Report. Write Wayne ¹308404 7th St., NewWestminster, BC V3M3L1 PC JUNIORwilt lots of games seeks 8 charitable hcmcl Also Roland DG PR 4.1 printer and Apple 2E done with nc monitor. Call 681-9018.

DATA PROCESSING NANAGEIIENTASSOCIATION (DPMA) dinner meetings, 4th Tues. every month, Stanley Park PavEwt. Contad BrookeAswt 6583902 for info.

Advertise in the Classifieds for Free*

Classified Ads ATARI MEGA 2 ST —'The best computer for MIDI.' immaculate condition, custom shi8)ding added to drive, new mouse. MacSndIBM emulaficn options available. TNs is the essy-tc-expand mcdell $700 OBO.Leaveamessageat732-1030. AVAILABLE ATLAST: UNUX, the free 386 Unixlikeoperating system that coaxlsts with DOS and even runs X-Windowsl Also includes: GCC/C., GDB, EMACS, UUCP/Mail, kernel source, and much, much more. Copy service fee $4 par disk. Basesystem: 10disks $40.X-Windcws opficn:5 disks $20.SciandingSoftware,910LodgeAve., Victoria, BC. VAX 3A8(604) 360-0188.

QACWORIDEXPO'92:September15th-17th, MetroToronto Conven5onCentre, Toronto, Ora. Tel: 8174614000. INFORIIATrONTECHNOLOGY RESEARCH CENTRE events: Scien55cCamputa5tmon Worksta5ons: Current and Fukne Environments, Sepl. 17, fh5ta Chelsea Inn, Toronto. ConhmkW.H. Enrlght or T.E. Hull, Depsrknent ol Computer Scieree, University ofToronto, Toronto, Ont M581A4, email enrlgh@mLutorontosa or tehu5Nrnautorento.cL FOXPRO DEVELOPERCONFERENCE-September18-23, Phoenix, Arfzwta Fox So5ware I400-5274%6. COIIPIIEXPO-September21-24, Las Vegas Convention Centre, Ias Vegas,Nevada.Tel. 500I1229, fax 51IH573499. UNSCInvestmentGroup,39899 Bslensne Drive, Suite 305, Newwk,CA94550. CANADIAN CONFERENCE ONVERY LARGE BCALE INTEGRATION(CCVLSI '92) • October 18-20, Chateau Halifax, Nova Scotia. Contact: Dr. D. Pincock, Applied Mkxosleotror5osIns5hte, 1046 Bwdngton St„Halfax, Nova Soosa,Tek(902) 421-1250, Fax(902) 4294953, e-mailpincook eoppliwfmicrom.cL CONDEIFALL 8 WINDOWS WORLDSL November 16-20. Conferenceand'show.TheInterfas Group(617) ~8500.

Private individuals catt place their classified ad iTI7he Computer Paper for free. (25-word mtax.) Sendyour ad by mail at the address below or fax it. We do ttot accept free classifieds by telephone. Which Editions't g Bt A Ib e rLB

WIIich Section'F

Whic h Illlonttusf eg, JSn 92-Mar 92

o BBS o Hardware a Software 0 Wanled 0 FmploymenL

ManiLOba onlariO

PROGRAMMING indBSse, Fox,ACCPAC. 2758351.

s14

SACRIFICE PRICES! New, never used, Radius 24-bit video card TPD $700, Irwin tape back-up drive $200, ShivaFast Path 4$300. Call (204) 957-

s2i

2451.

TRAINING in WordPerfect, Lotus 6 PageMaker. MEMORY FOR SALE. 2MB of 256K SIMM strip Hourly orfulllevels. Call 298-0065. memory.$8/strip. Call 737-0386. VIRTUALfor MacII-$75 OBO. Call 732-1030.

s28

Heed8 buyerforyourold equipment? -

LOOhing fOr EttPre-Ottftted gygteil EfithOut ft gtgte-Of-the-grt yr|CS 7

Callthe Ugel M|crocomyuterSpecigligts today at BC'STeghnOlOiy EXChgnye

COmtreX SerViCeS r.i: 6zr.««.r. rrte

•

Method of Payment

•

Ad Charge

Qtcftue c) Money Order 0 Visa 0 Mastercard payment

INUltlPly X NO. Of MOnttS EEultlply x No. of Edtttons

Subtotal Add GST P%)

iEmml

gyP ' +4+QQIxlERLoGlc

Save $ and enjOythe COnvenienCeof hame autOmatiOn. AutOmatiCManSiOnSPeCialiZeS

in automating ail your mundane tasks. Automatic curtain openers, light dimming, remote control of lights with handheld rBmotes.Wireless alarmsystemsandmore, without tearing downEsingle wall or rewiring your house. GOfinBCtthe CP290Pto a

serial port for setupthen removewhenprogrammed. Control your homBI GBt with the TREND Get yOUhauSeX-10'd

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Name onCard:

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Signature •

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•

Send yourclassified ad to:THE COMPUTER PAPER CLASSIFIEDS 8-366'I West 4th Ave„Vancouver, B.C V6R 1P2or fax us (604) 732-4280

•

5 pc. homeautomation kit

Qty, Prov. Telephone

P085810HIC

THE COMPUTER PAPER AUGUST '92 91 •

Details Make The Difference and YGU know what they are Talk with us about YGUR

/ Print Media Advertising dr Databases and Business Analysis / Free Brochures St

YGU WANT BCO SOFTWARE OEVELOPERS (604) Set2-2853

17416 62A Avenue Surrey, BC V3S 5J1 (604)57M525

To all of our Past, Present, and Future Customers We have returned to Surrey as of July 1, 1992. Thank you for your patronage. We hope to see you at our

Computer Consultants

Tel: 583-1606

WINDOWS WORK STAll ON 0 366DX 33, 4Mb Ram 0 125 Hard Disk-16Ms 0 Cardinal S6/24 Fax Modem 0 Mouse, Tower Case 0 1 Mb Trident SVGA Ceml 0 Colour Monitor Windows 3.1 8 WlnFax Pro Free

$1,600 Rontms Motass 14 4Kbps, V32 8S, Data/Fax S399 Laser and Inklet Printers Available 1

•

For your convenience AUTHORIZED DEALERS Super-Byte Computers Maple Ridge 463 - 8733 J 4'c T Shareware Chilliwack 292- 3 319

•

• •

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• Fast, Professional omits service • Fuser Assemblies rebuilt • Reasonable Rates • Free Estimates • Satisfaction Guaranteed

Word Processing, Windows,OS/2, audmore. We chargeafce perdisk (sslaw as$2.25 dependiug on the quantity ordered) so that yau can inexpensively iry software la see if it meets yaur needs. If yau wish la continue lo usethe software, yau should send the author the regisualian fee which typically ranges fram $5 la $35.

For a free 80 page catalogue call:

1-800-667-3475

or write:Anernarftre Personal Sofrtrnre 215 Fulton Ave., Toronto, Onl. M4K I Y4 Fax: (416) 465-7887

NESEJW'

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VERSION V.O

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We are a full service organization involved In all facets of the computer industry since 1077. oWE AREAFFOROASIE oWE AREFAST oWE AREEXPERTS sWE OO ITRIOIIT YOUR PULCE OROURS

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Quattty Plus Computers 100 Mile House 3 95-2171

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We ll established system for easy start-up Premium Packages: Business, Education, Games, Kid-ware, Windowsa Word Pmcessing, ctc. Price: As low as 82.35» per disk Fr ee Catalogue by request.

• Sbsrewsreprocrsou rcrprircsqrostc psyrseot to sotborsif foosd ruefot.

POST

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APPLE &IBM COMPATIBLE SPECIALISTS FACTORY TRAINEDTECHNICIANS wf oo NQRE TIIANJusrRARDwARE REPAIR.

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Shafeware is Tly-Before-Yau-Buy Software. It is fully functional and comes with on-disk documentation that can be printed aui. We have a selection of almost 3000 of the highest quality Shafewaie programsavailable. Categories include: Asualagy, Aslranamy, Business, Databases, DeskTop Publishing, Clip All, Education, Games, Graphics, Health, Hame A Family, Math, Science, Music, Programming, UtiTitics,

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T H E COMPUTER PAPER A U G UST '92

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INST A NT FURNISHING 1845 West 4th W . of Burrard Green Bldg. Park at rear

behrsycu you buyg

T HE COMPUTER PAPER AUGUST '92

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Check Campus Computers before you buy.

BACK TO SCHOOL

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Zoltrix 96/24 S/8 FAXMODEM w/Bitfax & Bitcom Software

PP4'

'345 Both Models Feature:

e 4MB RAM/64K CaChe • 1.2MB 51/4' & 1.44MB 31/2MFDD

• 105MB Fujitsu Hard Drive • 1MB TndentVGACard (1024'768) Magnavox SuperVGAColour Monitor.28 dp • Paralel /2 Serial Ports • 101 Key EnhancedKeyboard sTower Case eMicrosoft Mouse, Windows3.1 & MS-DOS5

Premium Exec

3$6SX/2$

Notebook

• 60MB Hard Drive • 4MB RAM • 2400 Int. ModemnMS-DOS 5.0

• Canying Case • 7 lbs (3.2 kg)

Iondmell 1$'IOSX

Battery Potwer laptoP Only 7.8 LBs • 803aasx • tMBRAM • 40MB Hard Drive (tams) nSuperTwist Back-lit VGA • Rechargeable Batteries • Carry Case• DOS &Lolus Works

SPECIAl PRICK

'2288

NicrosoINouse Fujitsu PL-POO Fu(itsu 01-1200 Win 3.1 4 l}OS 5 24 Pin Printer S j)ilt WitfeCarriage

'268 '398 -;:

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Iondwell 3$6SL25 Noteboo~

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londwell PC Pack Indudes: game Card, jo)/stick and mouse

• 2MB RAM • BOMBHard Drive I18ms) mDR-DOSS • Carrying Case

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lrsu Haul drive (25ms) M • 1,2MB 5'/ or 1,44MB 3't/ Floppy odves• 45MBFul arater / 2 SerialPOrla oIBM 5513VGACO1Our MenitOT ' P a o us o • 1D1-KeyEnharced Keyhoani • Tower Case tsa 3,1 5 MS-DOS5 0 Mouae. Mouae,Wktdotsa Armdo oMicroaofl

Iondwell Intruder

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Phone:980-6373

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NorthVancouver

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86.40C 486DX-33C

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385 Lynn Avenue

50 P,

BACK TQ SCHOOL BACK TQ SCHGOl BACK TG KHGGIL

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For vp-to-date prices check

BNF'SELL BACK TQ SCHOOL

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SEE IJS Al LLC.

'-': AMPUS '::: „.:- OMPUTERS

2162W estern Parkway,

Vancouver,B.C.VST1V6

FAX 2288338

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SEE IJS IN SIJIIRY 10746KingGeorgeHwy, Surrey,B.C.V3T2K7 FAX 584-8383

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S E E IJS IN KKLONNA ¹6-1551SutherlandAve. Kehwna,B.C.V1YSY7

FAX 88240N

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Kalowna: TussmFri .0:30am to 5:30pm/ Sal. 1000am lo 4:Dopm/ ClosedSunday&Monday Vancouver/Surrey: Mon,toF¹i.630amto530pm/Sat 1000amto4DDpm/ClosedSunday

•

CEX 486DX Series

N 0 V E L L Network Solutions Complete. high-productivity networks, Installed by professionah will make your business run like a docki

CAD/CAM Power

Systems!

hdol $04$4DX4$ a $0 CPII SK kthmcd Cache ISSK Exktmol Cache

CEX 486SX 25MHz

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Fully Upgradab le to 486DX2-50I

Novell NolWcua 2.2 (5 usae... . NcwoE NoNaro 2.2 (10 ma).. .

. . . . . . . . . . . . . , 777 . . . . . . . . . . . . .. I733 Novell NolWao 23 Go tnaL . . . . . . . . . . . . . . . . 3N b Novell NolWaro 2.2 (IN usaL. . . . . . . . . . . . . . . 520$ N ovoE NolWaro 3.11 S usa).. . . . . . . . . . . . . . . . 112 $ Novdl NoIWcm 3.11 (10 usaL. . . . . . . . . . . . . . . 25$7 Novns Naenxo 3.11 00 usaL. . . . . . . . . . . . . . . 344 3 Novell NulWao 3.11 SO usa).. . . . . . . . . . . . . . . 520$ N ovell Netware 3.ll (IN tnat). . . . . . . . . . . . . . . . 737 $ Novel Nofwaro 3.11 (250 usaL.. . . . . . . . . . . . . .12 9 99

AMI OIS / 4MS RAM

2 Sodok I Pcxcdol, I Game Pcd

Itkgad $9NC SVGA Cene wSh LMS DRAM 14 SVGA MonEor (25 dat pRch, INSx745, Non-lnl.) LEAMOND Sores 14' Mini-Tower Caco 2NW CSA Appmvod Power Supply

486DX-33 486DX-50

'1,669

486SX-25

'595oo

Upgrade to 4B6DX2-50

o rI .4SMS TEAC Roppy Disk Drive III IIS

2 Soricd. I Pcxcdol, I Garne Potl 101 Key Enhcxtced Keyboard llldsnl $9NC SVGA Card (IMS) 14' SVGA MaNor (2$ dcl DEch. 1024x74$) DIAMOND Serial 14' Mini-Tower Cosa ENW CSA Approved Power Supply

We carry a full range of network hardware. from Arcnet, Ethernet, and lgbaseT Interface cards. to hubs. concentrators. and fax sewers. Call to arrange a site evaluation and a dlscusdon of your needs.

,'1,989 '2,589

lnhd EOSSbSX-25 CPO 4K Inknncl/IESK Etdomal Cache IOSMS IDE Nad Disk Driw lMS RAM

Using Intel OverDrive Processor

Shown in OptionalSuper Sotvor Case I

•

CEX 386DX Series

•

To Become One Qf North America' s

READY FOR WINDOWS! 344DX-33 or 40 Cste 12$K Cache AMI 3$4 SIOS IT S or IA4SM Happy Dhk Drive L0$$M IDE Hmd Disk Ihlvo 4MS RAM ( l o 32ktS)

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SNSX-25 CPU AMI SIDS IOSMS IDEHard Dhk Ddvo 1.2MS ar IA4MS Roppy Disk Mvo

4MS RAM eap. Io SMS) 2 Salal, I ParaEol, I Game Pmt 101 Koy Enhanced Keyboard Cdent49NC 9NC SVGA Ccxd (IMS) 14 SVGA ManEor (.N dol pEch. 1024x74$) DIAMOND Sales Mini-Tower Case 2NW CSA ~ Powe r Supply

Leading Accounting Software.

'1,529

386DX-33

386DX-40 '1 549

'1,399" 'Shown with optional Full-Tower Case

Plus Accountirtg

LaserJet III Compatible Printers are now available!

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Other Ssodets Avcdable Ple(MG cce wlh Spec@c Ih)qutremehis

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. 940 1999 9N 119$ .15l9 2399 1$$9 22l9 1$bb

399 .. 199

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Ravon RP~ PllS vsd20 Coknu Op etads IS..

MS-DOS 5.0 Firenze Serial Mouse

$49oo

EPSON LXSLO9pln INcps.. . . . . . EPSON LG$702dph 1 92cps.... . . . . Rown PEPIN 9ph 240cps... Ihsvdn RP910S 9ph 192cps Cohtx Coeabh. Sawn PRSllbSlph l92cps. .

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Ten iamgmted modules. Thiny eight industry specific tie-int. And 24 hour service and vuppon. Tlw mtult is dn accounting tokwam humbedv of k't dm boa accounting tobwam your money cnn houtandtof Nonh Americas butimaset have chosen.To handle dmir boost. buy.

Okkkda ML390a Sdph SNcps. Okldala MI391+ Sipln 300cps wide.

$1oo

with system purchase

• lshsak Iktvan LP1110

WANT TO PRINT COLOUR'? WE HAVE YOUR PRINTER!

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DOT MATRIX PRINTERS

LASER PRINTERS Epson EPLSSM2MS Sppm Sawn IPSIO 512K $ppm Rmmn IPSN IMS Sppm Lena IS Compel ' .' . Raven LPL IIO S12K I lapm Rawn LP1170ps 2MS Ilppm PL .

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2 Sales, I ~ l Gam s h xt Ftbem 101 K Enhtmcod Kevboard Wdenl NNC EGA Ccxd (IMS DRAM) 14' SVGA McnEa (2$ dcl pEch, IOSet74$) DIAMOND Sales Mnl-Towa Case 2NW CSA Approved Power Supply

Okldcla OLSN 512K Sppm

CEX 386SX System

. 7SP

with system purchase

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EPSON

FUJITSU

Raven

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N OV E L L GOLD AUTHORIZED DEALER ar e ) . Trademarks appearing here are the property of their respectivG owners o

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lOSTKC II

650 Seymour Street 1041 Nest Broadway Vancouver, B.C. Van c ouver, B.C.

Store Hours

V6B 3K4

V6H 1E2

Closed Sundays and Holidays

683-'l788

732-1088

Mon-Fli 10AM to 6PM Saturday 10AM to 5PM

Other Locations: 13222 - ll s Avenue Edmonton, Alberta.

FAX: 733-5130

Systems a

Priced To lelll

and more!

UpgradabBe Proeesso>-'-

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iOSNB Hard Drive 4NB RAN — Full X,024 VGA 84K Cache

and more!

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No One Seats Our Prices and

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WE MEAN BUSINESS! largestIslsefisiisf

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