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letter from the editor
C ANADA COINPUTESI B.C. EDI T I O N FUURUNsKent Liqin Chen, Li Ding PURIIsnsRDouglas Alder EorroR-IR-CRissMara Gulens, editarPtcpan.corn MARaaiRc EorroR LarsThais King AssoaAte Euiroe Myles White, Alan Zisman ARr DIRscroRJennifer Hanlon PRODUCTION
Yann Chan,Sherly Ho, KorinHa!twig, Paul VanElsberg CURrsoltat Chris McPhie Awanss!ROSAtes
Jamie Leighton,jamie(step.ca Randy Chaster,randy@tcp.ca Frank Houston,frank@tcpan.corn Marsha Miller,marsha@tcpati.corn AccoURnROFarida Aini DisIRiwmoRHarpal Singh Khalsa
ARoursueCovoo This month's cover was designed by Paul VanElsberg Btretouched in Photoshap3.0. Composition and type werecreated in Adobe Illustrator 5.5.This image, shot by John NaNali,
features Stevewith an IBMThinkPad. Coliputer Playerf
(CanadaComputesl BCedition) is published monthly by CanadaComputer PaperInc. Coiiipiiter Plat!crt 425 Cattail St., Suite S03
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ANN0UNcEE M NTs: ptessfeleasestitcpott.corn THe BBSL!sr. bbslisttjotcpon.corn
he morning I found my husband's cell phone in the bathroom sink, I knew the freedomto-work-when-and-where thing had gone a bit too far. He later explained that he needed to be able to extend a dripping-wet hand from the shower to catch any urgent calls. Fair enough. But it terrified me to think that work technology had so thoroughly penetrated the home environment that even a morning shower was no longer sacred. For about a week I griped about the cellphone-in-the-sink phenomonen — and all that it implied. At'ter I had calmed down, however, I came back around to seeing the positive side of our new way of working.
drive. I have access to the Net and the Canada Computes! internal office network„so that I can easily contact my colleagues by either phone or e-mail. That's not to say that setting up all this equipment is cheap, or that meeting faceto-face is not important. But it does show how easy working remotely has become. This issue of CP!CC/ is all about the SOHO (small office/home office) scene. Read on to find out more about what hardware and softwate choices you need to make, how to set up your home office for effici ency,and what a recent SOHO survey revealed. Managing editor Kara Thais King has compiled a list of SOHO tips from some of our writers that further reveals the ups and downs of working from home.
Once you get what you want...
Ail the comforts of home
W hether working at h om e i s y o u r heaven or your hell depends in part on what stage in your w ork-at-home l i f e you happen to be, and how you manage your new-found freedom. After severalyears of f reelancing, I h a d definitely lost sight of ihe benefits and longed to be back in an office setting with a set agenda. Now that I'm back in that setting, however, I find that my work-fram-home days ate extremely productive and thoroughly enjoyable, bemuse I'm out of the ol5ce setting and I can set my own schedule. In fact, I'm writing this editorial from my homewffice computer. On the desk beside it sits a printer, a phone, a modem, and a Zip
offices does give me time to peruse the Globe & /Ifail, it really is much more enjoyable to read the paper at home, with a cup of freshlybrewed raspberry-chocolate coffee. Moreover, my work-at-home day starts whenever I want it to — because I'm already bere,I don't have to get there. At the "real" ol5ce the phone rings constantly, there are constant minor crises to deal with, and people walk in and out of my olfice with questions. When I work &om home, I control my own time. If I haven't eaten breaktast yet and it's 3:00 PM, that's okay. If it' s 11:00 PM and I'm still working, that's okay. As long as I get the work done — and as long as I leave myself sul5cient time to play. As a matter of fact, a recent report by Statistics Canada shows that the standard 40. hour work week is now the norm for only half of working CanadiansApparently, a much
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C OMPU T E R
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Letters RRissues raised in the paper ar general aaiapiitsr tiipics are Iselcome. Plsese be brief. eiilethose Iiiith
A good piece; though I wished it a bit longer and more i+depth, especially with the all the talk in the gaming world about t he Sony/Sega/Nintendo (soon t o b e ) wars...You are very right that in most cases it will come down to cost... Like you wrat h one is into any sort of role~laying, or simulation games, then the PC has (and I think always will) have the market hands down, but for any sort of 3-D or action games then it is the consoles that win there, Just look at D o nkey Kong Country on the Super Nintendo (SNES). I hope to see another article in the near f uture to retackle the issue when th e Nintendo 64 is out with some game selection... Keep up the good work!
Adam Waldner Iisaies aiid s-mail sr
snail-mail addresses
The Editor. Corri/tater Player! /suer/e Compvtes! SC ii/itlee
aiill be piiblistieif.
Lettersmse be edited forapaceor cssteiit.
You ASKE o Us: yau@cpon.corn
NQYEM BE R1996 IssUE.'Buyjtlg used AD ofADUNF .: Tuesday October 29 0!sTR!ouT!oN:Friday November 8
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While my 5Ominute commute io the CC!
ii88 Carrall Street suite 503, Vencoiiver. BC
YBB ofe cclsttersltcpai i.sam
A letter of console-ationl Just giving my two bits on the article "PC vs. console: The gamer's lowdown" by Narc Saltzman in September edition.
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Staying wired Congratulations on the new merged hybrid. I found your personal follow-up to the piece on wilderness laptops (Iogtops ?) very interesting - particularly the part about draining the resources of your car battery. Now in a real backwoods hptop this would not be a concern. I know of at least one company, Keep It Simple Systems (KISS) in Montana http://wildwestweb.corn/public/KISS Horne Main html) that produces solar panels for laptops, and I'm sure there
1996
higher proportion of people ate spending less time on the job, and more people are working longer hours, too. Self-employed individuals are more than twice as likely to work long hours as paid employees, but they are also more likely to work fewer hours.
Caught in a traps One of the biggest problems with these relatively new methods of working from home could be the problem of feeling that you' re not working, or that you' re not working enough. After all, you' re at home! Traditionally, home is an escape from work. Case in point: the other day, seeing as it was sunny out, my spouse held a conference call on t h e b ack p orch. He then resumed working in his basement cave. later that night h e w a s still wo rkingapparently the effect of d i r e ct s unlight made him feel as if he'd taken time offl Some days I start and finish working at the
same hour (as in 8:OO AM%:00 PM or 11:00 AM-11;00 PM). Since I'm not working in the "real" office (the one for which you have to leave home), I feel as if I'm just hacking away for fun. This crazy thinking shows how far we still have to go to really integrate the new technologies into our lives. Still, the change is well underway. IBM Canada, for example, has outlined new, flexible work arrangements, where work begins or ends after "normal" start and stop times, the standard work week is altered, or working from home becomes a viable option. Now that's what I call adapting to change!
Enjoy the issue! Mara Gulens, Editor-in-Chief edltar@tcpaa.corn are others. This technology married with developments in wireless modems should mean that you could receive e-mail or surf the web while camping by an alpine lake miles away from the nearest AC electrical outlet.
Ken Binns l have two questions... I/ How do they get the email address when you' re Web browsing? 2/ How do I adjust my brtnvser so they can t get it?
lan Simpson, WestVancouver, B.C. Dear /Ifr. Simpson: I' ll try to a r tsruer both quest!ops at once.As I merittoned iri the arttcle, tbts tnforrnatiori can be retrietred because tt ts part of tbe HTTPD protocol, ttrbtcb bandies comrriuntcations between tbe Web server at your Internet Sertrtce Provider arid tbe one yo u a r e c oniiectt'rig to, Everytiirie you go to a Web stte, iriformatiori about ttrbere you come Pom, tbe
browser you are using, tbe types of fik's yogr system can accept, and even tbe last p/ace you otstted is told to the Web sen er yore are vistttng. Iri some cases (depends'ng on tbe brourser you itself tt also passes ori your email address. Tbts isa crttical part of tbe H17PD protocol — itrttbout tt tbe Web server ttrotttd not tsnottr Iubere to
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lnttlnets What they are aii about. • • By JUNE CAMPBELL•
Also in the f irst stage, an online resource directory and Web site are being developed toserve the needs of the four target groups. Representatives of appmpriate agenciesand gmups have been surveyed and have offered suggestions and recommendations for content and design of the Web sites. Keeping in inind the special needs of these groups, both the interactive training tool and the Web sites are being designed for users with modem speeds of 14.4 Kpbs or lower, and m ay be v i ewed w it h a r a nge o f brow'sers including Mosaic and earlier versions of Netscape and Mfcmsoft Explorer. Accessibility issues are a developmental priorirtr. Both the learning tool and the Web sites will be accessible to visitors using screen readers and other devices for the disabled.
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ritish Columbia's cominunity agencies and not-fOrprofit societies wtli soon be surfing the information highway with the best of the N et j u n k i e s ! Thanks to t h e B C M i n i stry o f W omen's E q u a l i t y*s Community Internet Training Program, approxim ately 1 4 5 g r o u p s a c r oss t h e province will r eceive the support they need to take full advantage of all the Internet has to ofFer. Agencies who pmvide services or support to four identified groups (women, aboriginals, the disabled, and immigrants and visible minorities) will be eligible for assistance in this two-stage pmject. In the first stage, quatii6ed groups will be ptovided with the organizational support necessary to acquire Internet skills. In the second stage, eligible agencies can apply for grants of up to S2,500 to cover expenses associated with going online.
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Following a call for RFPs (Requests for Proposals), the conttact to develop the first stage of the project was awarded to the successful candidates: Uancouver-based JR Publishing, in affiliation with the Canadian Women' s Internet Association. Currently under development, Stage One includes the production of a n i n t eractive selfteaching tool by which agency personnel will learn to use such Internet components as e-mail, WWW, FTP, g opher, mailing l i sts, an d m o r e . Lessons will l i kewise be p r ovided regarding the selection of a n I SP, domain names, designing a Web site and HTML coding.
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The identified target groups are known t o e x p erience barriers to accessing the Internet. How wiII these gmups benefit by becoming wired' Heather Gordon of the Sunshine Coast Women's Centre expresses it succinctly: "This project is valuable because it pmvides a noneechnical introduction for those gmups most intimidated by going online. Internet literacy witt be as vital a development tool in the next century as reading was in this century. We owe it to ourselves and those on whose behalf we work to develop the necessary skills." Stage One is currently nearing completion. The timeline for Stage Two is not yet announced.
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send Web pages to. There ts sfmply no way around tbfa. Using tbfa fnformatfon, Web masters can wrfte programs to keep track of tbe people ivbo visit their Web server. Fbfs ts not necessarily a bad thing, and many Web masters use this data to hand out tbe types of browsers people are using, or from ivhlcb countries people are visiting their s i te fmm. It can also be used by Web marketer looking for potential customers — and they knoiv you have visited their site. It is worth keeping this in mind when traveling around the in fo superhighways when you vfsft a site, you always leave a trace of your passing. For a verygood example of tbe type of fnfennatfon you are telling tbe Web server
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P L A Y E R I O CT O B E R 1 1 N O V EM B E R 8 ,
1996
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• i By CHRISTOPHER GULY • •
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Cloaking device needed? Nevertheless, Flaherty, who c l aims he found former BC premier Mike Harcourt's name included on BC Online, is considering whether to place a cloak of anonymity on the service. Users would be able to obtain property values without having the identity of the owners revealed. In the meantime, some of th e people responsible for the more than 10,500 hits to the ill-fated Victoria Net site will now have to either phone in their requests or come down to city hall personally to get the information. The site, according to Flaherty, is one of the results of automation that he says "permits an existing data base to be used in new ways that were unintended by the people who designed the original system." +
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Six years ago, commercial photographer Gary Beale took up 3-D illustration as a hobby. Now he' s an illustrator for BPlus S t udios in Aldergmve, BC, and he's being interna~<~ ~> I I M + tionally recognized as amaster at it. Beale is a winner in this year's running of the Modern Masters of 3-D Art aad Design contest — the theme of which was "Characters ofYour Imagination"conducted annually by Ftactal Design, makers of 3- D r e ndering software Raydrvarrr Desigrier. Each year, the company accepts hundreds of entries fmm around the world.Judgiag is done by a panel of industry experts ranging I'mm fine artists and authors to creative directors of large companies.
Try, try again
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"IVe submitted entries to this particular contest for a couple of years nuw," says Beale,"but this is the Srst time I' ve won anything." Beale's winning subject was an image of paper lanterns floating on water entided "Himshima," commemorating the ceremony held at an annual event in Japan called Himshima Day. "It's basically a simple theme. I created a buach of differently coloured and cubed objects with some spotlights
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ues," Flaherty told the Globe and Mail. The same information City of Victoria officials hoped to make available thmugh the Net is already available over the telephone, however, through a service called BC Online. The catch is t hat o nly on e search is allowed at any time, an $8 fee is imposed per property, and you have to identify yourself when seeking information.
If you live in Victoria, forget trying to find out how much your neighbour's house is worth through a Net search. On September 25, the city's mayor, Bob Cross, closed a Web site that listed ownership and assessment values for any Victoria address, after British Columbia's Information and Privacy commissioner ordered an investigation into the service. T he folks behind the s ite, which w a s unveiled in early September, saw it as a way of creating a "virtual city hall," where Victorians could access public records online. Privacy Commissioner David Flaherty saw it more like an unnecessary invasion of privacy. Although tax-assessment mlls are typically used in pricing real estate or comparing pmperty taxes, Flaherty worried that they could also feed the urges of stalkers or debt collectors. In addition to searching by street or specific address, users could also locate a person on the online service."It's a question at the end of the day of balanciag competing val-
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attached inside to simuhte a glow. Then Iplaced them on a surface and added a wavy reflectionfor water.The scene took roughly 3 hours to render, which is relatively fast for most 3-D illustrations. Some of my i l lustrations have taken as long as 36 hours to render." The prize for his eflbrts is a new Pentium computer system, which he says comes at a good time. I' ve been doing most of my work on a Pentium 90,"he says, "and Bie beea eager to move up over the 100 MHz made. Rayttaciag takes quite a bit of CPU avnhmd. I tried using programs like ConeEDraurin the past, but I wasn' t really happy with the results. I used RaydmaIII Dedgrier 3, because I wanted to get the visual effect seen in the image and I like the realisac effect of taptradng." FnctaI Design, like many software illus. tratioa progrun developers, views these contests as a way of pmmoting the talent of artists using their software in turn pro. moting their products. More and more software companies are realizing that public contests are an excellent marketing tool and a most effective way of raising their public pm6le. The largest contest held in the computer software indus. try is hasted by Ottawakased Corel Corporation, now in its seventh year, which boasts cash and prizes of more than B3 million and attracts entries from around the world. Gary Beale can be reached at B-Plus Studios at (604) 874-988. +
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' • • By CHRISTOPHER GULY• •
software wil ] "„-"-'='=;; - "-' helpFB Ifree h m
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ancoiivir corn an oc in t i. Vancouver-based Totally Hip Software, Inc, is going after a piece of the increasingly Iucrative We b -animation market wi th las t month's hunch of their WebPairster 1.0 Website creation program. C urrently sh i p p i ng • only for the Mac platform, t h e s o f t w are allows users to p r oduce animation and graphics for Web pages in GIF, guickTime, Java, andSizzler file formats.A Windows version is currently in development, with a planned MI release. Totally Hip ahns to compete directly with Macromedia's IMrwclor Sbocbsvave software, which is quickly becoming the Web-animation tool of choice for many site designers. During their initial public beta, more than 100,000 copies of the prerelease versions of WebPasirster were domnloaded fthm the company's Web site at http: //www.totallyhip.corn/ A three-month introductory version is priced at roughly $65, and is now available for downloading. The full retail version sells for approximately $135. Company CEO Randall McCallum says the
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strengths of the software ate in ease of use and compatibility with other siteMesign applications, including Ad obe P agemill, C laris HomePrage,and Nerscape Navigator Gold. Totally Hip Software also develops other multimedia and Web6ased software, induding Object Scenario (a joint development with the Province of BC, the Science Council of BC, and BCIT), and a media player called Sizzler.
Vancity goes for virtual gold Vancity, who seem to be constantly proving themselves to be the country's most innovative and forward-thinking credit union, have taken steps toward establishing Canada's Qrst "branchless" national bank. last month, they applied to rename their newly-formed Citizens Trust online6anking subsidhry Citizen's Bank of Canada, which is expected to open eariy next year. As with Citizens Trust, the new hank will handle all transactions vh computer through online access and automated tellers. Along mith regular savings and chequing services, this new virtual bank will offer term deposits, mortgage lending, retirement~vings plans, and utility bill payments. The new bank mill be headed by Citizens Trust CEO Iinda Cmmpton.
for its own good, Ontario-based iStar, parent company of several Vancouver ISPs including Mindlink andWimsey, has reported a net loss of $20.4 million for its first year of operation, ended May 31, on revenues of $19.4 million. IStar currently boasts an online subscribership of more than 60,000, with inost of their revenue stemming from commercial companies as opposed to individual users. But iStar's publidy traded shares are on the upswing.Late ~ the company announced an agreeinent with Microsoft to implement direct access to their netmmk through Micrsoft's Windows 95 Internet refetsal seivel psofpam, Users of the new operating system,whids is now used by mote than 40 million woridwide, will be able to connect to services offered by IStar with. out havmg to actually contact them dkectiy,
fast Crowing Consulting Brm Arthur Anderson recently released findings of a survey to determine BC's fastest~ w i n g companies, Among the high-tech companies listed was Vancouver software developer GDT Softworks Inc., manuf'acturers of Macintosh printer drivers. In 1995, GDT's revenues were more than $8 m8lion. The comapny has been in business since 19$4, and have established themselves as the dominant print- and connectivity~lution providers for the Macintosh platform, daiming
IStar grows too far, too fast One of Canada's largest Internet service providers has apparently grown too quickly
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more than 95 per cent of their market. GDT has made the BC list three years running, and has also been ranked among the top 100 f astest growing companies in Canada. The company is lead by recently appointed president Michael Blackstock. Also snaking the BC list was The Future Shop Ltd., telecommunications manufacturer Glenayre Electronics, Dynapro Systems Inc. (makers of touch screen technology), and software developer Prologic Corp.
Sympatico NetOfe hits the newstands Telemedh Conununications Inc., publisliers of Varicosaver Magcuine,recently launched the piemier issue of Sympatlco lVetLife, one of the Srst maipszines in Canada devoted to the Internetihe monthly publication isa joint egott by Telemedia and Sympatico Internet service, 'Ibe hunch issue is expected to have a dieu. htion of 100,000 copies and will retail on newsscmds for roughly $3.The target audience is said to be "second-wave" Internet users, and it will be marketed in four regional areas. Although Telemedia is based in Toronto, editor Paul Sullivan will act as the Vancouver editor~ ef, m a naging a team of editorial contributors from across the country. Steve Bain is a writer in Vancouver, Canada. Sendnews or comments to 72623.12338compuserve.corn or Steveehelianet +
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• • By CHRISTOPHER CULY •• As vice president of inibrmation services, Anderson has spent more time than he cares to admit conjuring new allcl inilovative security measures to block cyber-thieves. "We have all sorts of checks and balances in place, such as fitewails and encryption devices, he says. But for us, like a lot of other higheech businesses, we are wasting a lot of money on security measures, which is really ending up damaging our customer connections." Anderson would like to make a 911 call to police, but doubts he would End much assistance. "I don't believe there exists a relationship between the police and industry that is focused in areas that need to be worked on collaboratively."
Loolting to listen ln Police forces horn across Canada
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agree — from a different perspective. At their 91st annual convention held in l a t e A u g ust, t h e Ca n adian Association of Chiefs of Police spent meetthe lion's share of their f ing in Ottawa wrestling with policing crhne in cyberspace. Anderson was among those who addressed the conference. But while he spoke of the business trend turning towards encryption and network security progruns, police chiefs fretted how potentially troublesome decrypting messages could become for them. They, like th e Federal Bureau of Investigation in t h e U n ited States, would like to obtain a cyber-tapping device to penetrate potential terrorist activity or help them with criminal
ours
lllvestlgatiolls.
But the Clinton administration's voluntary encryption standard, the Clipper Chip, which would have sanctioned
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geographical borders," he says. O' Grady also serves aspresident of the Canadian Association of Chiefs of Police. Meanwhile, the Ontario government is tapping into computer technology to improve its justice system. Ontario Solicitor Genetat Bob Rundman told delegates at the police chiefs' conferenceabout a recently announced, fouryear project designed to reduce the amount of paperwork choking his and Attorney General Charles Harnick's departments.' The two ministries are seeking a privatesector partner to design and implement a computerized system that would create links between the Crown attorney's of6ce and
f ro m p age1O
decryption techniques for the FBI and the National Security Agency, was vehemently opposed by both business and privacy advocates. In Canada, encryption is free to be used by anyone. Deciphering email and other computer messages, in I'act, could be a long time coming in this country. Industry Canada's Information Highway Advisory Council has advocated the use of public4rey cryptography and has championed the need to protect privacy. By 1997, six federal departments will use a $7 million publickey system developed by Nortel's Entrust and the Communications Security Establishment. As a result, such groups as the Canadian Security Intelligence Service have done what they could to avoid becoming hamstrung by the unavailability of decryption techniques. "What is of paramount importance to us is that groups or companies implement very sound security procedures and provide people who access computer systems with appropriate levels of security clearance," says CSIS spokesperson Gaetan Blais.
isa,corn u rs area a e C D N S I CR N F OR C A S H
police services lo: allow for ihe electronic
transmission of Crown briefs and permit electronic disclosure to defense counsel; create links between police, Crown counsels, the Victim/Witness Assistance Program, the correctional system, and the Ontario parole board to offer more assistance to victims of and witnesses to crime; and develop methods to assist the courts with legal documents intake, case management, court staffing, trail
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No borders here B ut empowering c i t izenry t o p o l i c e their own cyber-traffic only goes so far, e xplains O n t a ri o Pr o v i n c ia l Po l i c e Commissioner Thomas O' Grady, "What we need is some agreement with Interpol or the International Association of Chiefs of Police to help police a medium that has no
court reporting. "Right new; our justice system takes up too much staff time 2nd buries us in paperwork," says Runciman. "Police, prosecutors, and correctional officers currently recreate the same files as many as six to nine times because our information systems simply can't talk to each other. Prosecutors will tell you that they don't even have access to a computer right now." O
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Aotas from The economyis changing. Anybodywho has been downsized knowsthat. If you find yourself out of a job, your optionsseem to be to go begging for another or create your own. More Canadiansare opting for the latter and setting uphome-basedbusinesses. V
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„4 Christopher Culy seeks final etiltorlal sllin-off from assodate, IaontgomeyCuly. • • Compiled by lARA THAIS KING I • re you a WAHer (work at homer), or trying to establish your awn SOHO (smauoffice/home office)? Not surprisingly, the trend to be your ovm boss —or at least avoid your boss as much as possible—holds great appeal to many. And why not, if you can get the work done, but leave the commute and restrictions of an office attttosphere behind? Many of TQ's writers belong to this newgeneration of WAHers,so we askedsome of them to offer us afew wordsof wisdom on their experiences. Here's what they had to say: Ten SONO commandm ents Be mean. Don't buy anything unless you really need It. Don't missphone cans.Get a coffee maker in your office. ~
Hav e a separate fax machine and phone line. Don't buy anything less than a 33.6 Kbps modem.' Use a dot-matrix printer for proofing rather than a more expensive ink jet. Have good accounting and cotttactMatabaseprograms. Cet a monitor with nothing less than 0.26 mm resolution. Your eyeswill thankyou.', "": "
Find a reliableInternet SeriICi provider. AcquireCanada Rene to contact customers, bade sources, and sa an.
Back up files frequently andtIse'yourspellchecker. Lee Laster
Communication technology ls itey::-,. When it comes toyour homeoffice telephone, callers should never hear a busysignal. Use Call Answer to tarte messageswhile on the phone. If you are afraid of missing an important call while on the phone, tty Visual Call V/aitittg. Ik letsyou see, onyour phone's LCD cfisplay, the name and number of the caller. You can then answer the call or let it go to Call Answer. I'd also recommend that anybody running a home-based business get an e-mair address. E-malt can supplement other corn-
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elfwmployment has created75 per cent of the net gain in employment between 1990 and 1995, says Andrew Jackson, senior economist with the Canadian Labour Congress. A national survey of Canadian homebased entrepreneurs conducted by Elizabeth Harris (104033.1554@compuserve.corn), who r uns ABACO Communications and publishesHead At Home magazine from her Markham, Ontario, home office, found the typical home-basedentrepreneur was: between the ages of 31 and 50; had a university education; had been in business for up to three years; and used their own finances to start their business,And according to a Canadian Federation of Independent Business study,40 per cent of small businesses in Canada are operated by ~omen.
Once
Cutting out the middle The home of'fi ce trend began in earnest with the reckon of the eariy 19&0s, says Harris. It has continued through the curtent recession —one that has seen numerous professionals, middle managets,and executives displaced, downsized, and otherwise tossed out of corporate offices across Canada, "Those with entrepreneurial spirit decided that the job security within large corporations just wasn't there and are now making a go of it on their own," says Harris. The vast majority of home6ased businesses are servicewriented and rely on technology to enable them to work productively and communicate effectively with dients and suppliets. But most peoplewho setup home offi cesdo not have much money to invest in their business. So glowing slowly, on an asneeded basis, rather than investing your life's savings in technology, makes sense. Besides technology, thete are many fitctors to consider when setting up your homabased business. For a few hundred dollars, you can plunk an inexpensive desk and chair fiom The Office Place or Business Depot in one comer of the fitmily room and call it your home ofilce. But furnishing and decotating a space dedicated to a fufi-time business can be costly — especially if you want an organized, efiIcient, ergonomically correct environment that projects a professional image to dients.
Looks count Lawyers, stock brokers, or other
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professionals who want to emulate a c ostly corporate look a r e m o r e inclined to invest $6,000 in a cherry or mahogany double-pedestal desk with a 6 foot by 3 foot leather top, two io
f our bo x d r awers, two f ile
drawers, and a smaller centre drawer for their Bic pens and paper clips. But a freelance writer (like me) w ho spends most of his or her time on the phone or at the PC and who sees dients infrequently, can get away with a much more casual look. Deciding how to furnish your olfice depends on the type of business you' re operating, client ttafiIC, space available, file and product storage space requited, and degtee of privacy needed. Analyze your space before setting up the ofiice. Your analysis should include planning for the flow of people, positioning of your desk and chair, movement from desk to files, computer and phone, placement of electrical outlets and telephone jacks, and other considerations pertinent to your business.
Insuring the home office With so many things to consider when running a home-based business —cash-flow, marketing, sales, callbacks, production deadlines, filingit's no wonder home-business owners often think about security and insurance last, if at all. If disaster strikes, however, a lack of insurance coverage or inadequate security systems might spell disaster for your business. When it comes to protecting themselves against break-ins, fires, gas leaks, or damage from floods or furnace failure during a deep freeze, most home-business owners seem unprepared to practise prevention. "My house is insured if anything happens" is an all too common attitude. If you work at home for a corporation, company nsulRllce policies may cover you and your ofilce. But if you run a home business,"your business is not coveted under your home (or apartment) policy,"accottfing to Jim lewis, ptesldent of CGL Insurance in Etobicoke. To insure your business against theft, fire, or other liabilities, you' ll need to add a business rider to your home owner's policy. A rider can cost about $75 per year, but not all insurance companies offer home-based business riders because the home office concept is still new and insurance companies haven't caught up yet. Royal Insurance of Canada and Economical Insurance issue riders to
home policies and last January Zurich lns~ance launched Nhomebusiness, a stand-done insurance polity designed exdusively for consultants who run their businesses from home in Ontario. According io a Zurich spokesperson, an @homrbusiness policy insures com-
puters, fax machines, phones, photocopiers, business software, and other home office equipment. It can also cover business liabiTity for bodily injury, property damage, tenants' legal liability, advertising liability and personal injury, fire, and other calamities. Coverage even travels with the business, inswing equipment taken on the road.
Alarmingl Since an ounce of prevention is ~orth a pound of cure, you should protect your business assets with m ore thaninsurance.Consider a security system monitored by an agency that will call for assistance if a breakin, fire, or flood is detected. Not only will you save 10 or 15 per cent on your insurance premium s,but you may save yourself the aggravation of replacing stolen or damaged product, equipment, or data. While most homeowners protect first-floor doors and windows against intrusion, "second-floor protection can be just as important, because more thieves are breaking in from the second floor to a void first-floor alarms," says Sean Baghi, president of Baghi Security a n d E l e ctronic Surveillance Inc. in North York. Home alarms range from $300 to $900 for an installed system, plus $20 to $30 a month in monitoring fees. And while you' re busy insuring and securing your home offilce, don*t forget to secure your computer equipment and back up your data. To determine if your computer needs protection, ask what would happen if your hard drive crashed right now. Would you suffer financial or productivity losses? If so, back up your data, secure, and insure your system. There's m o re — much moreinvolved with running a home-based business, such as registering your business, marketing and selling, producing your product, managing the books and cash flow, and collecting GST. While it can seem overwhelming, if you take it step by step, it will all start to feel quite natural. You may soon begin to wonder why anybody would ever choose to work for a boss. +
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cont i n u e d f r o m p a g e l Z munication technologies and is becoming an important way to send and receive electronic brochures, quotes, answers to questions, and even the end product (if it is
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information, images, or software that can be transmitted
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electronically). Paul Uma
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SOHO pros and cons I' ve had an office in my home for nearly 30 years and have worked out of it exclusively for the past 15 years. There are both pros and cons.
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No contact with crabby supervisors • Work (or not) when it suits yo~ven in the middle of the night • • •
No rent for office space More time for family and friends A fridge right down the hall — Reduce lunch expenses
• If the boss is a jerk, you can be in real trouble, 'cause you
Myles White
Push the technology budget When you' re planning your office, buy the best technology you can afford — and then some. Co for the fastest modem, the best hard drive, the latest telephony options. Don't give in entirely to techno-lust, but push the technology budget as
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when you have a deadline • The fridge can be a distraction to break from your work; potentially devastating effects on your waistline
critical items for the SOHO are a chair
$159 - $169 $190 $135/179/192 $289 / 379/555 $79/89/124 - $134/155 - $187/299
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not disturb" signs don't always work • Friends and family may think it's okay to assign you errands during your working time or drop in for coffee and a chat
with wheels, a plentiful supply of ice cream,and extra wide doors. S.l. Ross
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Some of your living space has to go or be shared and "do
Subsequently, I now believe the most
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can't get away from yourself; working by yourself can also be lonely • You don't get paid if you don't work
cream, I was forced to revise my list.
$989 ~
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dictable components asthe fastest computer, the biggest hard drive, the best ~ Lima told me he can, while remaining seated, nsii fmm his oNce to his kitchen and indulge in a heaping bowl of ice
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I scream, you scream?
DoltloT My original list of cntical hommIIIce items included such pre-
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INT fired. Take a three-hour lunch, then play
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con t i n u e d f r o m p a g e 1 3 far as it will go. If you don' t, you' ll find yourself looking at upgrading (hardware, sen/ice, or access) six months down the road. Besides, now that you' re working at home, you won't need to buy as many clothes, will you?
EED
PLAT RATE. WTERhlET ACIER!!
Solitaire all afternoon on the computer if you
want. Why not? There are no rules in the home office unless you make them. After a while, though, you' ll discover that you have to make some rules for yourself if you want to have rent money at the end of the month. If your job takes eight hours a day to do, you can't get it done working from noon
Alan Thwalts
Out there, on my own I love the fact that 1 can pick and choose my (freelance journalism) projects. Setting my
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own pace, I usually work in my favourite jumbo t-shirt that I wouldn't be caught dead
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But it's a solitary life. So when asked for advice,
until 5:00.
If you' re not a "self-starter," you may need some structure to help you stay on track. Plan your work week in advance, and stick to that plan as much as possible. It's okay to sleep until noon, as long as you work until 8:00 PM,
wearing out of the house, never mind in an officel
Sandy McMurray Answer the phone, Iilonty
I always say network your buns off!
" No PPlME TtME CHAR|'K " e -mail accounts -$3.00 mo.
But even if you join professional associations
Working out of my home, for me, means that I
and clubs, it's still a competitive business. It' s awkward when your friends are vying for the same assignments! It's great, though, when egos are out of the way, and we can commiser-
never have to worry about office politics, making fashion faux pas, or worrying about overextending my lunch break. But all of that sounds more idyllic than it really is. Thanks to phones, faxes, and e-mail,
ate over our failures, and celebrate our success-
office politics from editors and clients still wind their indirect way to me (notwithstand-
es together. joyce Singer
ing the daily battle for turf and attention involving Montgomery, the American cocker
Cood news and bad news The good news: when you work at home, you can set your own hours, and no one looks over your shoulder to see if you' re working. The bad news: same deal. You can sleep until noon and you won't get
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break? Christopher Gulye
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y afternoonin September, ur us met at the Academyof
Compiled by MARA CULENS MC: One of the main complaints we hear fiom BBSers is that the Internet lacks a sense of community. BJ: I think a lot of the resistance comes from people with older computers. One fellow said "I'm not interested in
upgrading and I'm not interested in le a rning a nything n e w . Text works fine for me. MB: I don' t think you need much of a hardware change to get on the Internet, other than a fast modem. BJ: If you' re stuck with a 286 or an XT, and a 2400 baud modem, there's no way you' re going to be able to get a SUP connection. Even if you have Windows on a 286 and lots of RAM, it's extremely slow. AT: But you can call your local, friendly, community-based BBS and have an e-mail address! That allows people who don't want or cannot afford fancy equipment to connect to part of the Internet. SJ: It's really sexy to talk about the World Wide Web, but 90 per cent of the people who aie on the internet, and 90 per cent of what they are using it for, is strictly e-mail. The mailing list — that's the heart and soul of it. In a sense, it developed out of the culture of BBSs. BBS stands for bulletin board and that's exactly what people are doing — posting messages on these services. I don't see BBSs dying so much a s b e ing absorbed by the Internet. MS: I just finished theTororito Computer/ list for the last year. One hundred and fifty of 300 boards that have been started in the last year ate dead, versus
AT: Yes.'Ihe BBSs will always be, to their glory and credit, something that if you'ie 15 years old and you have an interest in and you have a computer, you can create the beginnings of a community.You can run it for a while and let it go. BJ: Theie is this illusion of community, but there isn't ieaily the commitment. It's a Catch-22. You need a leader, but the Internet and the BBS culture is anmehhtic. They resent leadeis, while at the same time they need them. That leads to political shifts
within the community that bieak them up.
Benevolent megelomtusla?
MS: Some of the BBSs I'm on, tlie sysop sticks the name "God" in where it says name and addiess. BJ: It's his little fiefdom! AT: That's one of the reasons for being a sysop: "This is my world!" MB: I run my board, I am the god, but I don't push it. I don't get involved in my user's fights or love triangles. SJ: That was my mistake — I did, and I' ll never do it again. M B: You take a big step back.You could run your board into the ground in thtee months if you start jumping in and messing about. AT: BBS commmunities are fluid, that's probaby because the definition of community changes. If it's geogtaphical, yo u ' re stuck with your neiighlmurs. SOHO-CAN, which is the list I run for selfemployed peo pie, is a comma I I i i I I unity that will come and go, because it doesn't have 'I I I I' a to stay in one place. SJ: BBSs are a very similar dynamic. When I hear boards that have been around for five people saying that BBSs are dyingyears or more — only 10 per cent have I don't buy that. I just see it as transgone. Sysops say they can't afford it muting alongwith the technology. anymore, nobody's calling, the MC: But all these people that are Internet ate them. getting on to the Internet. Is this AT: It's shakedown time. I don' t why they feel the Net isn't everythink it's so much that BBSs are thing it's chalked up to be? Because being absorbed by the Internet... they' re looking in the wrong place? MB: It's weeding out the crud. AT: The difietence between BBSs
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and the Internet is partly physicial. On a BBS, I c an go t o a place: it's got a name, I know it's centred in Totonto, it's got a phone number, I go to it. SJ: Even though you haven't actually left your seat! AT: Your local BBS is like a friend' s house. You know the address, you go to the ftont door, you knock on it, you give the password, and your friend opens the door and says: "there's a room there, have a good time, hassle me and you' re out." SJ: On the Internet, it's like going to a another country. You' re stepping out of the airport and w o ndering "where do I go?" MS: D o e s a nybody here speak English? AT: The inbetween step is online services: they' ie like a department store. I will pay Compuserve to go to the ground floor and look at stuK I will pay for downloads, for extra access, for a private room upstairs. Mailing lists and BBSs and some Web sites — if they are built welloffer you a home in the midst of this huge bit of cyberspace. SJ: On the Internet, no one will hear if you call for help. With a BBS, there's a chance. What happens when you start bridging the gap between the geeks, who don' t want somebody helping them, to the mass-market types who desperately want somebody there? BBSs will always be around for those smaller communities where they either want to know each other, or because there is somebody there who will save you.
A lob for Quincy? MC: Then why are so many BBSs dying? MS: I find theme boards make it. For example, Top Gun has files, messages, games, nothing great. But every menu has the back end of an F-16, there are technical schematics, they' re hooked up to NASA, they have the NASA newsgroup. This board has about 3,000 people. It took me two months just to verify it existed!
C OMPUTE R
Boards with custom interfaces are really taking of'f. AT: Highwnd BBSs aie going to be gateways. The low~ad ones don' t care. If you' re 15 years old, you get to be somebody whose reasonably important, or you can support your l ocal seni o r s group... MS: Or get conI I nections. I got my first job on a BBS. AT: My online BBS is the ieason why my company is named what it is. SJ: I don't think I' ve spent more than $25 on postage in the last two yeats, all directly due to this phenonmenon. Looking at the hits on my graphic design site, I figured out it would have cost me $13,000 in postage to send my portfolio to that many people. That's exposure you can't get anywhere. MC: Will we get back to the community that you had on BBSs? SJ: On the Web, you can have mailing lists and chat on Web sites. AT: I have a Web chat site on my page. ' BJ: I f ind chats very draining. MB: A five-minute conIara versation takes an hour to type out. BJ:When you' re on a mailing list,you can think about what you want to say, edit, teedit. On a chat, the level of communication is very shallow.
I Arts, just around the corner f ro m
t h e Tor onto
Computes! Offices, to discuss BBSs(bulletin board systems). Sipping Coca Cola in the reno-
vated warehouse full of modern art, an ecclectic mix of furniture, and billiard tables, the main
question at hand was whether the WWW phenomenon is wiping BBSs out.
Bnrndl Jasmine used to be a sysop for ComputerLink BBS.Her personal interest in spirituality and astrology has ledher to create her own "virtual BBS," aset of Internet mailing lists with over 2,000 members, on the World Wide
Web. She can be reached at jasmine@directcom; herWebsite is located at http: //web.idkect.corn/ -bjasmine/ Alan Thsiralts ran his own
Should we livetogether?
own hobbyistBBS (Praxis BBS)for
MC: I n t his conversation we' ve started out with the excitement of BBSs,now we've moved to the Web. Where is it going? Do we need both? S J: The more variety, the better. MS: Most BBSs are going to say "we just can't compete with the Web, so let's go do our own thing." AT: Why should they compete? If they continue to exist and are complex and diverse, it will prevent, for example, Microsoft from saying this is the solution, you have to have a Pentium and Win95 to function. You don' t, You can have a 2&6 and hack away. B J: The BBS scene is not dying, it' s just transmuting. It's very important for that plurality to exist. NB: I'm looking at my BBS in a new light and thinking, "I'm going to have to change the locus here." BBSs are like a club. You can't kick someone of'f the Internet, but I can kick your butt off my board. SJ: It's a club. AT: It *s a treehouse. SJ: It can be an organization. +
a number of years before shifting his energies to his Web site (http: //gutenberg.corn/-praxis/). He also builds (and co-sysops) BBSs for businesses, and runs Internet-based discussion groups (AKA mailing lists or listseivs) on
business, computing, and cycling topics. Mark Bryan started BBSing in
1982. He currently runs the "Online Love" BBS,which has 11 lines and 1,500 users (and growing). He also takescare of the TC! BBSlist. Nanr Calens is the editor of TorontoComputes!
P L A Y E R ! O C T O B E R 1 1 N O V EM B E R B , 1 9 9 6
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• • By S.J. ROSS • • My software is my business," says Fiona K. Far s, owner o f T h e S e cretary Word Pmcessing and Office Services. "I have to have the best, the easiest, the most universally compatible software available." SOHOs can be overwhehned by the volume and cost of pm'"uns. But their software decisions can often b e t h e d i fference between turning a pmfit and dedaring a loss. "I have been a designer since 1974," says Kathy Watt, graphic designer, Graphlka. "My desktop-publishing software allows me to get f our thnes as much done as I used ted t h e more work I do, the more money I make,"
Friends for life Both Fars and Watt predominantly use software they learned at staff jobs. I g re w u p wi t h Cor e /Dna w an d PageMatrer,"saysWatt. I' ve used every version of both and I continue to use them because I'm familiar with them and happy with them.
for newSO fOs {sm al offices/homeoffices), softwareshoppingis an often perplexing, predictably costly stage inconveniently located after buyingthe PC , but beforereceiving the first client's cheque.for experienced SO OOs, acquiring software is the perpetual battle to master learning curves and balance the budget. And, for both, Internet accessandWeb-site investments are often just another confusing choice.
Fars, whose business focuses on word processing, relies heavily onWorrfFerfect. "I learned WorrtPerfecxat my office job, so when I opened The Secretary, it was the first major sofbvare I wanted," says Fars."I bought the Profersforsal Perfect 0+ce 3,0 by Novell becauseIfound a good price and ithad a nice variety of pmgrams indudingWonfPerfect 61, Quattro Fro, Preaerrtatforrs,and Paradox." Although Fars has upgraded to Windows 95 (because the midnight release price of "$99 was too good to pass up"), she continues to use DOS 6 I. "I know DOS commands," says Fars."I can do things quickly when I need to." Watt has not upgraded to Windows 95."I am hesitant to upgnde because of the learning curve and the expense of new software. I use DOS 6 and Windows 3.11." Both Watt and Fars use CorelDraw, although Watt uses version 5 and does not plan to upgrade, and Fare recently upgraded fmm version 3 to version 6. While Watt has three computers to Fars'
ti fg Iri RnuFilii!Bj'-l-Cr 3B ' arse
one, the only nonoperating programs she has are Word 6 , 0 , C o relDraw 5 , Ad o b e FrrgeMafrer (versions 5 and 6), Fowerpofrrt, PC Sbell, Stacfrer, and WfrrFax 6. Fars has more software — including WordFerfect 61, Quattro Pro, Preserrtatforrs, Paradm, Xerox TextBrfdge 2.0,Mfcmgrajlx Pfcture Publfrber 4.0A, RfpTerrrr, EfectraSoft FaxMafl for %Vrrdows,frstuft QufcfrTax95,anda variety of freeware progruns downloaded from the Internet including Netscape Navfgator Gold 2.01, Eudoru, WebTbfrrg, and Mfrc 5.2because she likes to "try highly-rated software and new software if it is on sale."While both spend approximately $1,000 a year on software, Pars tends to stretch her budget further with Internet downloads.
Gradually does it To minimize software learning curves and cost, both Fars and Watt befieve in thorough research, and in investing in upgrades of theirmajor packages, because,as Fars says,"it is much easier to learn new versions if you are constantly upgrading." However, while Pars is willing to experiment with new packages, Watt is more cautious because "you can spend so much time learning new pmgrams, the PC can actually hinder you." Despite their caution, both Pars and Watt have their share of horror stories. "The two worst things that happened were a virus and a hard drive nash," says Watt. "Now I back up everything." "The worst pmgrams I ever tried were TypePlus for W fndows, PagePlus for Wfrrdows,and WfrrFax Pro," says Fars. "The documentation of the DTP programs was so
poorly written they were just too difficult to learn. That was a waste of US$90. And, even though I worked forever on WfnFax Pm, I couldn't get it to work properly. And their technical support was just miserable.' Both Watt and Fars have Internet access, although Watt has only had access since May and uses it RM strictly for e-mail, fiie transfer, and teseatds, ptefemng dient meetings to a Web page. Fars, however, relies heavily on the Internet for research, e~ fi l e ttartsfers, as a resoutce for shatewate and keewate, and for the SOHO version of the water cooler. chatting. "My Web page is relatively new," says Fars (http: //www.inforamp.net/-wordpros/). "But it's a handy form of advertising, it tells clients I am cutting-edge, and it generates inquiries. My only pmblem is all the junk email I receivel"
Get It, got it? What major software package do these SOHOs recommend? "I think WorrfPerfectis great," says Fars."It is easy to use, you can pmgfam macms to do ahnost anything, make4t<t is wonderful, merging is fast, graphics ate easy, and with reveal codes you always know when: you are." Watt recommendsCorelDnaw, because "it is . easy to learn, easy to manipulate fonts, and the node system in the drawing package is great" "It's tough to keep on top of new software," says Watt."But good software lets you do everytlting so much faster. And that is its real benefit." S.l. ass, fredancewriter andconsrrltant spedalizingincorporate, marketing,andempkryeecommuniations, canbe reachedatsj.rossrlguildnet.org +
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Setting up a homenffice can run away with thousands of dollars just when you need to conserve every penny. So choosing just what is essential is essential. One of the biggest andmost important outlays of all is a computer. • • By LEE LESTERi • hose going into specialized areas like graphics or big number crunching will need more powerful — and more expensive — models. For most sinall entrepreneurs, however, the old adage holds true:"Get the best you can afford." You don't want to spend your precious dollars on something that is only current for 12 months, after which it may not run the latest software (which enables you to be more exacting in your work and save time when you should be earning). The butgeoning small office/home office market is important. IDC Canada says this segment accounted for 320,000 computers in Canada last year — four out of every ten sold, for a total $554 million. This year, the market is expected to grow by a nfth. By the year 2000, SOHO buyers will buy 656,000, accounting for roughly $908 million in sales.
Home hardware So it's not surprising that almost every major manufacturer is in this market. Here is a selection of items some of the leading contenders suggest are just right for those start-
ing their own businesses: Apple Canada development manager Patricia Heath recoinmends the all-ind e 100 MHz Power PC Performa 5260 CD, which comes with a 14-inch colour display, 16 MB RAM, 1.2 GB hard drive, quad-speed CD-ROM drive, 28.8 Kbps fax modem, microphone, and stereo speakers. Ukely price: about $2,700. Heath adds that how much software coines with a computer should be considered when buying. Buying needed software yourself can cost big moolah. Also, make sure the operating system software, keyboard, and monitors are induded in the price. Otherwise, you could find yourself forking out hundreds of extra dollars. Big Blue targets its PC 3000 series directly at this segment of the workforce. Says IBM Canada personal systemsvice president Don Myles:"By bundling all the hardwat7e and software needed to get up and running right out of the box, SOHO users can be productive immediately." The line features Pentium pmcessors ranging from 100 MHz to 166 MHz with quad- or 6X-speed drives, 28.8 Kbps fax modems, 1.6
or 2 GB hard drives, and a minimum 8 MB RAM. Bundled software is said to be worth well over $400. Without monitors, likely pricesrange fmm $2,750 to $5,200. Compaq spokesperson John Challinor suggests the Presario 9232PC with a Pentium 120 MHz chip,8 MB RAM, quad+peed CDROM, 28.8 Kbps fax modem, telephone answering machine, and 30 software titles as ideal for the new entrepreneur. Probable p rice: $2,500, with another $480 for a Presario 1400 monitor. Packard Bell of'fers SOHO workers its AIQQ system. The 100 MHz machine. With 8 MB RAM and I GB hard drive, quadspeed CD-ROM drive, and 14.4 Kbps modem, prices are likely to start at about $1,700 (without monitor). Hewlett-Packard, like Apple, is everywhere when it comes to the SOHO market. Both offer scanners and printers as well as computers. HP daims to have produced the industry's first PC designed for small business by determining which features were the most desired and those that inhibited pmductivity or were disliked by users, The entry level Vectra 510 5/75 has 8 MB RAM and 630
Peripherals, too, are a hot battlegmund. Among printers, the gmwing popularity of colour, combined with rapidly falling prices, means an inkjet model may cost only a few hundred dollars. Icxmatk says:"Inkjet technology has proven irresistible for the personal/home office market. Users...demand monoclueme print quality to be on a par with inexpensive laser printers...they quickly choose the colour capability inkjet technology offers over the speed advantage of laser technology." Iexmark spokesperson Colleen Browne suggests, for about $430, the 60Qx 600 dpi Color Jetprinter 1020. A big plus: Lexmark says its black ink won't smudge or run, even if the page is caught in the rain. Claiming to be an industry leader with even higher resolution is Epson's 720 x 720 dpi Color 500 printer. Cost: about $560. And,consdous of the limited space available in home and small ofBces, HP offers the OfflceJet combined printer-fax~pier. With some scan. ning ability, prices begin at about $1,0&0. More ambitious — and more costly — is Sharp's F-2700M Windows-based laser printer. It also acts as a fax machine, telephone, and copier. Price: about $1,695. Canon's entries indude th e Mac- and Windowscompatible BJC4550. Capable of 11 by 17-inch tabloid-size page output, it goes for about $70Q. e
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QO AOI 4V/LR tg' N/I.L/R(1280x1024,.28mmDP) ............ $495. 00 Full Size Tower wilh 230W CSA Power Supply ..... $110. 00 Creasve Labs 8X ~ PnP . . ............................. $368.90 ADI 5V/LR 17" N/I.UR(1280x1024,.28mmDP) .............. $860. 00 Mid Size Tower with 230W CSA Power Supply ..... $7 5. 0 0 Cma5veLabs QX Performance PnP .......................... $460.0 0 Mag DX159515" N/l(1289x1024,.28mmDP) .............. $499.0Q Mini Size Tower with 200W CSA Power Supply .... $5 5. 0 0 Creative Labs Sound Bbrster 16 PnP ........................ $ 9 7 . 0 0 Mag DX1795 17" N/I(1280x1024,.26mmDP) ................. $870. 00 Desktopwlh 200W CSA Pawer Supply .................$ 6 5.0 0 Creative Labs Sound Bluster AWE32 PnP .............. $310.00 Mag DXTOOT17" N/I (1280x1024,.25mm Trinbon) ...... $1025.00 Creabve Labs Sound Blaster 32 PnP ....................... $166.00 4 MEC XV15+ 15" N/I,UR(1280x1024,.28mmDP) ........... $895.00 6X Hex Speed IDE CD. ROM Drive. $ 108.0 0 NEC XV1 7+ 17" N/I.UR(1289x1 024..28mmDP) ............ $1130.00 1.2MB 5.25 Fhppy Drive ...................................... $5 7 . 0 0 Psnssonic 4X Power Drive2 Rewritable Op5cal Drive $720. 00 NEC M500 15 .25mmDP Mask Pitch .......,.................... $695. 00 1.44MB 3.5" Roppy Drive ......,..........,.....,............... $3 3. Q 0 Pioneer 6CO Disc Changer<.4X CD-ROM Drive..... $425.00 NEC MTOO1T' .25mm DP Mask Pitch ........................... $1130.00 Enhanced850MB IDE Hanl Drive .........................$ 199. 00 Pioneer 10X IDE CO-ROM Drive .. $165.0 0 Princeton Ulba 17+ 17" M/I,L/R(1600x1280,.28mmDP) $860.09 $155.0 0 Enhanced 1.08GB IDE Hed Drive ......................... $238. 00 Sony 4XQuad Speed SCSI CD-ROM Driv Sony 15SF2 15" N/I,UR(128Qx1Q24,.25mmDP) PnP ... $635. 00 Enhanced 1.2GB IDE Hard Drive .......................... $260. 09 Toshiba 6.7X Speed SCSI CD-ROM Drive $325.0 0 S o ny 15SX1 15" N/I,UR(1280x1924,.25mmDP) PnP . $550. 00 Enhsriced 1.6GB IDE Hard Drive........................ $300. 00 Tashiba 8X Speed tDE CD4tOM Drive . $ 140 . 0 0 •
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14.4 6/R Int. Fsx Modem w/Voice................ 95 4 . 0 0 Boca 28.8 SR Int Fax Modem .................... 81 0 5 . 0 0 33.6 S/R Int. Fax Modem w/Voice $ 129 . 0 0 Hayes Accura28.8 Int/Ext Modemw/vOic. $247/269 Supra 33.8 Int. Fax Modemw/Vaice $ 14 5 . 9 0
US RabogcsCourier I-Modem ISD N Int/Err. $546/848
US Robobcs Sporlster ISDN 128KiriL ......... $423. 00 US Robo5cs33.6 Int/Ext Fsx INadem........... 82 0 5 I 2 3 0 US Rabo5cs33.6Vi int Meden(Full Duplex) $229.0 0 US Rabagcs33.6Vi Ext Modem(FuIIDuplex)$269. 00 US Robo5cs28.8 DSVD Int Fax Madam .... $230. 00 Microsalt Mouse v.2 OEM ........................... 3 3 5 . 0 0 Logitech INouseman OEM ............................ 9 3 3 . 0 0
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Comp. Mouse..............................,. $ 1 0 . 0 0 Canon BJ-219/240 Color Inkjet .. ................ 92 0 8 I 2 4 9 Canon BJC4100 Cohr Inkjet ....... $322. 00 Brolher HL641 Laser Printer 300dpr . .... $41 5 . 0 0 Bralher HL730DX Laser Printer 600dpi ....... $519. 00 Epson Stylus 500 Color lnkjst 720dpi ......... $389. 00 Epson Stylus Ils Color Inkjet 720dpi ........... $233. 00 HP 400 DeslqetCohr Printer ....... $ 289 . 0 0 $ 405 . 9 0 HP 880CDeskjet Color Printer .... HP 820Cxi Desk(et Color Printer .. $549. 09 HP 870Cxi Dsskjet Calor Printer .. $689 . OO $1799. 00 HP 5 Laseqet,699 dpi 12 PPM .... HP 5L Laset'et, 600 dpi 4 PPM .... $649 . QO HP 5P Laseqe ' t,609dpi6 PPM ... $1140.00 HP SSi Laserjet,699 dpi 24 PPM . $3980. 00 Raven PR-2405 24-pm. 192 cps . $ 235 0 0
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The NicroConcept Systems
Tpk< „I®,
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102 - 1245 West Broadway
Vanceuver, B.C. VSH 1G7
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A cfv e r t i s e S E Limited Quantity!! AST Bravo 8 Manhattan Series Available .~
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• 101 Enhanced Keyboard & PS/2 Mouse • 2 S erial 8 1 Parallel Port • AST Works II Navigation Software, Lotus Smartsuite 96, Windows 95, 8 Much Morel
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CNet CNB91OTPC 12 Port Hub w/SNMP ......... D-Link Micro Hub 5 Port .................................... D-Link DE-809TC 8 PoA Hub ............................ IVovell 3. 12 5 user D-Link DE-812TP 12 Port Hub .......................... Exabyle 8205XL 3.5-7GB lnt/ExtBmmDAT .....,............ $1855/2230 3COM 3C503 Etherlink II BNC ea/5+ ............................. $275/240 D-Link DE-816TP 16 Port Hub .............. Exsbyte 8505XL 7-1468 Int/Ext Bmm ...,................... $2750/3100 3COM 3C5098 Etherlink IB BNC ea/5+ ......................... $150/1 35Hewlett Packard AdvanceStack 12 J2600A ...... Exabyte 8700LT 5-1OGBExt BmmDrive ................... $1 5 0 0 3COM 3C5098 Etherlink III BNC 20 pk ...........................,. $2405 Hewlett Packard AdvanceStack 24 J26018 ...... * lomsga Ditto Easy 800 Inl/Ext .................................... $1 5 5/2 0 9 3COM 3C5098 Combo BNC/R J45 ea/5+ ...................... $165/1 4S Hewlett Packard AdvancsStack 48 J26028 .. :-"" .;.-:-':::',.:'::.":: NetWare v3.12 lomega Ditto 3200 Insider 3.2GB Int/Ext ................... $330/400 3COM 3C5098 Combo BNC/RJ45 20 pk ......................... $2630 Hewlett Packard 12 Port Ether Twist J2830A .... NelWare v3.12 5/10 User .......................... $7 8 0 I 1 8 5 0 Hewlett Parkard Surestore 5000 Int/Ext. 4GB DAT ... $1190/1 355 3COM 3C5098 Combo BNC/RJ45 100 pk ................... $1 1 9 6 0Hewlett Packard 48 Port EthsrTwist .................. NetWare v3.12 25/50 User ....................... $2 350/2 91 0 Hewlett Parkard Surestore 6000 Int/Ext BGB DAT ... $1500/1650 3COM 3C592 Combo BNC/R J45 EISA ............................ $2 8 2 SMC 3605T-EZ 5 Port Hub ...........,..............,... Netware v3.12 100/250 User .................... $4 17 01 Ca I I Hewlett Parkard Surestore 12000e ExL 48GB DAT .. $4 0 6 0 3COM 3C900 PCI Ethernet III Combo ............................... $1 7 6 SMC 3608TC-EZ 8 Port Hub NetWare v3.12 Manuals Only .................................... $3 3 5 Hewlett ParkardSurestoreCD-R4020i .....................$1 1 6 5 CNetCN200EBNCEthemstea/5+ ................................... $5 5 SMC 361 6TC-EZ 16 Port Hub .......................... Seagate Tapestor 4000 468 QIC IDE/SCSI ............. $4 4514 4 5 CNet CN200E+ BNC Ethernet Jumpless ............,............. $5 5 SMC 3206TA Tigerhub 6 Port Hub NetWare v4.1 5/1 0 User , ...$7 8 0 / 1 8 5 0 Sony SDT-2000EInt/Ext.2GB DAT .................-"-"- $945/1135 CNet CN650E+ BNC & 108aseTEthemst .........................$5 5 SMC 32068C Tigerhub 6 Port Hub BNC Netware v4.1 25/50 User . .... $2350/ 2 9 1 0 Sony SDT-4000E Int/Ext. 2<GB DAT ........................ $1070/1 265 CNet CN10EBT/PCI Ethernet Combo ............................... $2 2 5 SMC 3208FC tigerhub 6 Port Fibre NetWare v4.1 100/250 User .. ..... $41 70/C a I I Sony SDT-5200 Int/Ext. 4GB DAT ................---"-- $1050/1250 GVC NE2000 Compatible Jumpless ................................. $5 5 SMC 3312TC Tige/S!ack 12 Port Hub Netwam v4.1 500/1 000 User ....C a I I /C a I I Sony SDT-7000 Int/Ext. 4-BGB DAT .......................... $1320/1 500 Intel ISA EtherExpress Pro 10+ Combo,.....,.............,....... $1 5 0 SMC 3326TC TigerStack 26 Port Hub Intel ISA EtherExpress Pro 10+/Flash Combo ................... $1 6 0 SMC 3328T TigerStack 28 Port Hub ....... ;j~;":I':,', NetWam v4.1 Manuals Only $210 Intel PCI EtherExpress Pro 10+ Combo .......,....,.............. $1 8 3 u rade fu I-vemion SMC 84168 ISA EtherEZ Coax ......................................... $1 2 6 SMC 841 BBT ISA EtherEZ Combo ..................................... $1 4 0 ':::,:1';,',.;,:, APC BaCkUPS 280 SMC84328TPCIEtherPowercomtm.... ..........................$ 19 9 3COM 3C503-16 TP ea/5+ ..........................,..
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$275/240 $145/125 3COM 3C590 TPO PCI ................................. $165 3COM 3C592 TPO EISA ....................... $252 $150 HP JelDI~~ J2552A RJ45/BNG Aoc~fTalk..................,..... $514 3COM 3C900 TPO PCI.................................. AfnerlCan PDWer 120 Vplt:::::::: ::"~i''':::;::-: CNet CN600E 10 Base T ea/5+ ..................... $ 5 5 HP JetDirsct J2555A Token Ring DB-9 & RJ45 ................. $7 4 8 i 0 NRF4Ik S:i~+ $5 5 HP Jetoirect EX Plus J2591A.......................................... $4 0 9 CNet CN600E+ 10 Base T Jumplsss ............. $173 $8 4 0 CNet CN970EBT 10 Base T PCI ................... <:„'-"i@ ~P::,' Vundows NT Server v4.0 CD w/5 Clients Lic............. $1008 &ckUPS ~ 450 .. .................................................. $2 0 5/24 5 HP Jetoirers EX Pius3 J2593A RJ45/BNC BackUPS 600$00/1250...............................$ 3 4 0 /4 8 5 /6 3 0 HPJetoirect $132 EX Plus3J2594A Token Ring DB 9 6 RJ45 $7 4 5 HP Ethertwist 1610 BaseT J2405A ea/6+ ..... Windows NT Server v4.0 CD w/1 0 Clients Lic.......... $1 399 Mckup &o2M& 550..... .........................$ 2 0 5/340/41 5 Hp Jet Intel ISA EtherExpnxm Pro 10+ 108aseT ...... . $12 3 ojmct J2590A10/100yG pdnt Server Windows NT v4.0 Client Access Lic........................... $4 5 ckuPPro 1000/1400 ................ .............................. $54 5/7 0 0 Intel Nelpo/IExprass Pro ExL Pdnier Ss/vsr $ 5 1 5 Intel IBA EtherExpress Pm 10+/Flash 108aseT ...... ......... $ 1 3 5 Windows NT Server v4.0 upgrade w/5 Clients Lic..... $5 0 5 S martUPS450//00/1000 ............................. $395/ 4 9 5 / 6 7 5 I $154 $360 Intel PCI EtherEiqrress Pro 10+ 108aseT...... p inL p I Se jj'~~:, Windows NT Server v40upgrade w/10 Clients Lic... $670SmartUPS 1400/2200/3000 ......................... $850/1460/2320 IntelI N~ NetportExpress EL Eth $9 5 ernet Printer Server $5 2 5 Microdyne NE 2000T+ 10 BaseT '-„".,j$j:: ' Windows NT Workstation 4.0 CD .............................., $390 Mstrix 3000VA/5000VA (Modular UPS) ..................,.. $3730/5500 intel Nst rtEx /ass EL Tckenpdn Panier Server $1700 $7 3 5 Microdyne NE 2000T+ 10 Base T 20 pk x'Jr'".,, ' Windows NT Workstation 4.0 upgrade ....................... $1 88 $275 mss XL TokenRin Printer Server ............ $8 0 0 Microdyne NE3300 EISA Combo ;,; >itv~. BackOIBce v2.0 Server CD ......................................., $2740Line Cicnditiossr LR600/LR1250 ...................................... $ I 70/2 4 5 intel Microdyne NE5500T PCI 10 Base T $149 Backogice v2.0 Server upgrade CD ......................... t 9 5 5 PowerCkutc Plus for Novel) v422 ............................................. S 9 0 $125 SMC 8416T ISA EtherEZ 108aseT ................ Microsolt SMS version 1.2 w/1 0 Clients Lic.............. $1 397 Po~ for W M ~ .. . ........................................................ $6 3 3COM 3CSBBC Egradjnk gl TPO $160 , $1 8 5 SMC 8432T PCI EtherPower 108aseT......... Microsolt SMS vsmion 1.2 w/25 Clients Lic............... $2209 3COM 3CSBBC Etheriink III Combo ................................... $2 4 5 Mkxosott SNA Server v2.11 Windows NT. .......... $500 3COM 3C689 Tokenlink III .................,............................... $4 5 5 PowerNet SNMP agent for Novell .............................................. $ I 5 7 D.unk DEJISOT PCMCIA TPO NE20M Compagbia ....... $1 8 8 D-Link DE4ISOCT PCMCiA Combo NE2000 Compatible . $2 I 0 .
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ST51 OBON 1.08G8,10ms,12BK,5400RPM ................ $3 7 0 ST31051N 1.06GB,gms,51 2K,SCSI-2 ....................... $5 1 0 ST 31051W1.08G8,9ms,512K,SSI Wide .................. $595 ST31055N 1.06G8,9ms,256K,Ultra SCSI ................. $51 0 Twisted Pair ST31055W 1.06GB,gms,51 2K,Ultra Wide ................. $59 5 Cable 6/25/50 R ..... ST 321S1N 2.15G8,9ms,512K,5400RPM .................. $695Assembly, 10 Base T ST32151W2.15GB gms,512K Wide ......................... $780 Amembly, 10 BsseT Cable 100 it ST32155N 2.15G8,9ms,512K,UBra SCSI ................. $690 Cable, 108aseT Bc UTP, per It ST32155W 2.1068,9ms,512K,SCSI-VIde ................$ 7 80 Cable, 108aseT Bc UTP, per 1000 It ....... ST32105N 2.1568,9ms,512K,5400RPM .................. $610 Connector RJ45M ................................... ST32107N 2.15GBBms512K7200RPM .................. $835 ST321 07W 2.1GB,Bms,512K,7200RPM,SCSI Wide. $91 5 Coaxial ST32550N 2.15GB,Bms, IM8,7200RPM ................... $1035 Assembly. RG58/AU Thin Coax 25/50 R ......... ST32550W 2.1GB,Bms,512K,SCSI Wide .................. $1135 Assembly, RGSB/AU Thin Coax 100 ft ST15230N 4.26GB,gms,512K,SCSI-2 ....................... $1395 Cable, RG58/AU Bulk p eril ST15230W 4.26GB,9ms,512K,SCSI Wide ................ $1485 Cable, R658/AU Bulk per 1000 It .. ST15150N 4.26GB,Bms,1MB,SCSI-2 ........................ $1SSOConnector, BNC 7 ............ ST15150W4.26GB,Bms,1MB,SCSI Wide ................. $1630 Terminator, BNC, 52 ohm ................................ ST410800N 9.1G8,11ms,1MB,SCSI-2 ...................... $2760 Tool,BNC Crimping ST410800W 9.168,11ms, IMB,SCSI Wide ............... $2850 Terminator, BNC, 52 ohm w/ground strap ..
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D-Link DME-850T VVinconnect Ethernet/Modem ..............$4 4 9 GVC PCMCIA Ethernet Combo + 28.8bps Modem ........... $4 4 5
3COM 3C905 TX PCI
SMC 8020T EtherEZ PC Card (RJ45) ............................... $1 6 9 SMC 80208T EtherEZ PC Card Combo ...................... $2 2 8
Fast Ethernet Adapter
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$10/1 8/25 3COM 3C905-TX FastEthemet PCI ea/5+ ...................$1851175 $4 5 3COM3C16170Unkbuilder12PortHub .......................... $44 5 3COM 3C597-TX FastEthemt EISA ................................. $3 2 5 $0.35 3COM 3C16670 Unkbuilder FMS 9 12 Port ....................., $7 1 0 3COM 3C25O.TX Linkbuilder FMS 100 12 Port Hub . . $2 3 6 0 ......... $220 3COM 3C16671 Unkbuilder FMS II 24 Port mgmt ........... $1225 D-Link DFE-500TX PCI FastEthemst .............................. $1 7 5 $1.00 3COM 3C16672 24 Port Telco .................................,, ....,. $1355 Intel Pro 100 EISA FastEthemet ........................................ $3 3 5 3COM 3C16675 Linkbuilder FMS II 48 Port mgmt ............ $2900 Intel Pro 100 PCI FastEthemst .......................................... $1 8 0 3COM 3C16405 12 Port Switch Hub .........,....................... $1310 Intel Pro 100 Smart FastEthemet ....................................... $9 9 9 3COM 3C1640624 Port Switch Hub ................................. $1920 Intel EC100TX Express 1008ase-TX Hub ................,........ $2 2 5 0 3COM 3C16700 Olriceconnect 8/TPO .............................. $1 9 9 HP Networks100VG ISAAd apter ...................................... $2 3 8 3COM 3C16701 Ogiceconnect 8/TPC .............................. $2 4 3 HP Networks 100VG EISA Adpatsr ................................... $3 2 5 3COM 3C16710 Olicsconnect 8/TPM ............................. $6 5 5 HP Networks 100VG PCI Adapter ..................................... $1 6 8 CNet CNBBTPC 8 Porl Hub ........................,,......,.............. $1 6 0 SMC Etherpower10/1008ase-T PCI ................................ $1 9 5 CNet CNBOTPC 12 Poh Hub .....................................,......., $2 6 5 SMC Etherpower 10/1008ase-T EISA ............................ $3 2 5 CNet CN8816TPC 16 Port Hub, Small Footprint .............. $2 8 5 SMC 5108tx TigerHub 100 8 Port Hub .............................. $1 5 9 0 CNet CN8900TPC 12 Port Hub ......................................... $5 3 5 SMC 5116tx TigerHub 100 16 Port Hub ..............,............ $31 8 5
$1 0
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Tel: (60 4 ) 7 3 0 -8183 Fax: ( 6 Q4) 730-7983 Tech: (640l 738-8738
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' Two Year Parts And Service Warranty (Systems Only) * All Systems Are Tested And Burneddn For 48 Hours Before Shipping * Government And Corporate Purchase Orders Welcome * Fax Orders And Bids Are Accepted 's nl Priaes Reflect s/, Cash Olscount
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$185. 00
Xircom PCMCIAEthernet RJ45 ......................................... $1 8 5 Xircom PCMCIAEthernet BNC 8 RJ45 ............................. $2 3 0 Xircom PCMCIA R J45 Ethernet + 28.8bps Modem ........... $4 1 9 Xircom PCMCIA ComboEthernet + 28.8bps Modem........ $4 7 0 XircomPCMCIA 10/100 Ethernet Ready .........................., $2 9 3
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' Prices Subject To Change Without Prior Notice
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TOSHIBA T KCR A
720CDT
133MHz Intel Pentmm
New Versa 6000 Series 133mhz Pentium Processor PCI and CardBns Architecture 16MB RAM 1.35GB Hard Drive 12.1" 1024 x 768 TFT Display Full-Screen MPEG Video Swappahle 6x CD-ROM 28.8 Data/Fax/Voice Modem
M odel C P U 2 200C P 7 5 2 400 P10 0 2400CD P100 4 200 P10 0 4 230 P13 3 6 000H P 1 0 0 6 010H P 1 3 6 030X P 1 3 3
R AM SMB SMB 16MB
C PU
J20
P100 P100 P100 P133
J30
J30 J50 P30
P30 P50 P50
Lithium Ion Battery
R A M HDD
Model
D isplay
16MB RAM exp. to 144 1.13GB Hard Drive 12.1" TFT Active 1024x768 Screen Res. 6x CD ROM Lithium Ion Battery Sound Blaster Pro
Pri c e
SMB 800MB 11,3 DSTN $2,585 8MB 800MB 10.4 TFT $3,089 SMB 1.2GB 10.4 TFT $3,650 SMB 800MB 10.4 TFT $3,940 P100 S MB 800MB 11.3 DSTN $3,595 P100 8MB 1.2GB 11.3 DSTN $3,875 P133 8MB 800MB 11.3 TFT $5,265 P 133 8 M B 1.2GB 11.3 TFT $5,550
TKC.'RA 500< 120~
P rice $ 2 ,399BL,on $ 3 ,150 $ 3 , 890 8MB 8 1 0MB 10.4 TFT $4,230 Model 8MB 1 G B 10. 4 TFT $5,498 570CD 16MB 1GB 11 . 3 TFT $5,670 570CDI 16MB 1G B 11. 3 TFT $6,370 6020 16MB 1GB 12 . 1 TFT $7,620 6030
+ TEXAS
H D D Disp l a y $ 1 0 M B 9.5 TFT 8 1 0 M B 1 1.3 DS 1G B 11. 3 D S
INSTRUMENTS C PU P 100 P 100 P 120 P 133
RAM SMB SMB SMB 1 6 MB
H DD
Dis p l a y
;, 12.1" Dual Scan 6x CD ROM optional
Pr ic e
810MB 11.3 DSTN $3,209 1 35GB 12.1TFT $ 7,075
Ditto 800 Parallel Port
Jaz 1CB SCSI External Drive
.Kssy,one-step backup software lndudcd . Cotnpstlblc with QIC/QIC Widedr Trsvsn lnrmsts
. Provides IGB of space on each cartridge . 1.4MB/scc dsts transfer rate .Fasterthan most hard drives: 5.53MB/scc .justover 1pound transferrate k 17ms accesstim e . 29 ms seek time
I GB Media .......... $135.00
Zip 1 0 0 Parallel Port
I 0 0 M B M e dia .. $19.00
Satellite Pro 42OCD T 100MHz Intel Pentium 8MB RAM exp. to 40 810MB Hard Drive 2MB Video RAM 113" TFT Active 6x CD ROM Sound Blaster Pro
Satellite 110CS 100MHz Intel Pentium 8MB RAM exp. to 40 810MB Hard Drive 1MB Video RAM 11.3" Dual Scan Built-in TrackPoint
Attach your notebook PC to s 10BsseT Jack of Xircom 28.8 dsts/fsx modem network in seconds with 3Com's w/built-in Ethernet connection. EtherLink III LAN PCMCIA card. 28.8 modem + 10BnseTt $419.00 3C589C- TP: $ 185.00 28.8 modem + 10BnseT/2t $470.00
IrDA Solutions XJ4288M Cellular Modem - Motorola Send aad receive faxes, data or check your E-mail anywhere you use your Motorola cellular phone.
$330.00
JctKycProducts from Extended Systems create s link between IrDA port in your notebookcomputer snd your work place. JetKve PCt $ 145.00 JetFye Printer: $188.00 JetKye Net Plus: $415.00
Socket Communications Ethernet Combo .............$2 0 0,0 0
Socket Communications GPS Mapping System .... $1 045. 00
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Targus Notepac CN01 $ 43 . 0 0 Targus Notepac CN20 $ 32 . 0 0 Universal Notebook Case CUN1 ............................$ 89 . 0 0 Leather Notebook Case CLN1 ...............................$ 115.0 0 Foliopac 3 Notebook Case CFP3 $57 . 5 0 Fabric Premier Notebook Case CF90 ....................$ 9 5 . O O Convertible Backpack Case CCB1 . $ 80 . 0 0 Prestige Leather Case CLP1 $ 275 . 0 0 Encore Leather Case CEL1 ..................................$ 210 0 0
Lithium Ion Battery Sound Blaster Pro
810MB 10.4 TFT $ 4 , 245 1GB 11 . 3 TF T $ 5 , 8 60
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• • By ALAN THWAITS• •
SOHO stands for:-:".'.-'.',-':~~~~,' small office/hamn:;:.0;.-:'~;:„ office, and it's ntgn;.,;::. ";:j ;""' ."
",~; of the fastest-greIn-".:::>= ing sectors in fled.tfI:-:,'~;'~, .-:,"'... America's tumul-
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SOHOs come inallshapes,sizes,and fl avours. To get a snapshot of what's happening (and to test Q&D Software's WebForms software, xeviewed on page XXX), a SOHO survey was recently conducted via a SOHOoriented Web site. News of the survey also circulated via the SOHOCAN maiTing list (an Intemet4ased listserv that deals with SOHO concerns and issues). Survey responses were therefore drawn &om SOHOs who axe aheady Net savvy, or who have access to at least e-mail and the World Wide Web.That, and the limited nme the survey was available to respondents (due to deadlines), meant that only a ieaativety small number of potential responses were gathered.
We happy few The picture of life on the SOHO fiontlines comes from a total of 42 respondents. One was iom Quebec, 24 were fiom Ontario, the f Prairie provinces and British Columbia each supplied 3, and there were 3 respondents &om outside Canada.
Although SOHO has been a buzzwoid for only a couple of years, many of those who responded have been around ibr a while. While 8 respondents have been in business for less than one year, 14 axemarking between one and three years of SOHOing, 12 have fought the good fight for between four and ten years,and 8 are cel~ more than ten years in business. How big axe these home-Irised businesses? As might be expected, many of them — 23 in all — axe single-person firms. But 15 of those who responded employ between 2 and 5 people, 3 have between 6 and 10, and one SOHO reports having between 11 and 25 employees. And in what fields do these micro.businesses do their work? Once again, the picture's a varied one. Not surprisingly, a good number are involved with computers(7), the Internet (9), and the communications field (4). One respondent works in the financial services field, 6 in the "service" area, 1 in the training field, and 12 offer consulting services.7 survey respondents placed themselves in the category of offering "other" services.
gheere than capable
an information-age SOHO become clear. SOHOs, as one would expect, opexate mostly &om offices in the home (29 in the case of xespondents to the survey), but many supplement this with additional space at a business centre (6), rented office space (3), or both (I). Thxee survey respondents work primarily from rented office space. In spite of (because of?) this focus on the home office as a base of operations, 18 respondents reported their marketspace as "international" and 6 as "national."Two said the provice was their marketspace,7 focus on regional markets, and 8 on local markets. The survey asked what SOHOs did before they became SOHOs, and how they came to be selfwmployed. Twentymght reported that they had had jobs in the private sector, 12 said they came frxim the public sector, and 2 reported that their SOHO businesses followed graduation Rom school. In seeming conuadiction to present downsizing trends, 28 of those answering the survey said they became SOHOs by choice. Eight moved to selfwmptoyment as a result of downsizing, and 5 gave
When the survey questions come to marketspace and home base, the capabilities of
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Although cellular networks axe collvextlng to illgltali PCS
• • By PAUL LiMA • • ust when you thought we had run out of new ways to communicate, a long comes P C S (Personal Communications Services), a new hmily of wireless telecommunication services including voice, fax and data, short messaging, paging and, eventually, video conferencing.
PCS has spread like wildfire across Eumpe over the last two years, but regulatory delays kept this innovative cellular system out of the Canadian market until last year,when Industry Canada aw'lied PCS licences to Micxocell Telecommunications, Clearnet Communications, Cantel and MobiTity Canada. PCS will be intmduced in Montreal this hII by Micmcell; the other companies will hunch networks in 1997. While existing cellular operates in the 800 MHz radio frequency spectrum, PCS will transmit in the 2 GHz spectnun. The higher spectrum, or bmader bandvridth, in conjunction with digital PCS networks,
dawad ap aad data will travel faster across PCS networirs than acmss analogue cellular netwoxks. "With PCS, individuals will eventually have one telephone number for all their communications needs —from voice and messaging services, to hx and data (netwoxk and Internet) transmission — anywhere, anytime," says Roger Poirier of the Canadian Witeless Telecommunications Association. While the Srst PCS service will be voice communications, PCS subscribers will also be able to use data-ready PCS handsets combined with notebook computers to send and receive hxes, upload and download email, and tap into coxporate computer networics. Because ofthe 2 GHz bandwidth and digital networks, they will be less likely to encounter network busy signals, txaxmanission slow downs, or dropped lines. "At last you will be able to do (by wireless) what you normally do when tied to the desk," says John Whiteford, business development managerforNokia, a compa-
Getting lets of worms lhe Comminlcator 900L ny that makes PCS phones. Wireless fax and data communications has become so popular in Europe that Nokia introduced acombined PCS handset/Intel 386 computer — the Communicator 9000 — in August. Small enough to fit into a jacket pocket or purse, it lets users communicate by v o ice, access the Internet or office network, and send or receive hxes and short messages without connecting handsets to notebooks using PC cards and cables. Eventually, PCSwill also allow users to send short messages to defmed groups. For instance, a sales manager will be able to b~ an a l phanumeric message fmm his handset or computer to sales xepxesentatives; coxpoxate database can be pxogxanuned to transmit information to defmed groups of PCS tuexs at predetermined times. +
SOHOs axe often eaxiy adoptexs of technology — especially when it builds business. Hghteen xespondents reported having businessxeiated Web sites, while 11 phn to hunch a site within 6 months, and 4 plan to do so within a year. And the future? Well, these folks aren't letting the moss gmw. Eight plan to hire more staff within a year, and six plan to do so within the next 5 years. One is looking at moving to new premises within the next 12 months, and two plan to do so within the next 5. last, but not least, comes equipment SOHO businrmes depend on tedutology, and the survey respondents plan technology pmcbasm and upgrades that will keep them on the kading edge. Within the next 12 months, they report that they plan to buy (or upgrade) their computer system (26), modem (20), or printer (I I). Fxfbxa xespondents are looking at adding or upgrading a CMtOM drive, and 12 ate seriously contemplating a telephony-xelated product.
Alan Ihwaits is a freelance writer based in Miuiixauga, Ontario. He an be reached at praxcoism@direct.co +
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Lan Tec has fhe first 100/o Computer Based Training (CBT) program to fuily prepare you for A+ certification exams, all on one CD. Its' innovative design provides fast, effective XOF-NOlCHlRAININN CENTRES,VNII%Rf ITIOUS and convenient training toi anyone who wishes to become A+ certified, even ifhamperedky atiusy schedule. LanTec ANN CONPlNliESlROIINO TRP WORLO VSE Computer Based Training programs are not only designed ClN7ft O 'ONPVTf'If NASFO TRAINING to prepare you for the A+ cerbfication exams, but you' ll also PROORiNS FOR TNflg TgllNINO NIECES be ready to go into theiworkplace and to perform vital i technician functions. Learanj.gw to: V' COH~G4%E • • • d d V' lNSTltC 1NON%bllf at' OlifaNOSf ANO RANI,>NO NIINI MORS ett'HllNORHLf OF HAM $7VLS OUfSNONS <e
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Protecting yourself fram viruses or hardware system failures might seem like a nec-
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ever else you hadonyour desk'I Vancouver computer theft is rampant "Computer theft in the Greater Vancouver axes is escahting at a serious rate right now," says Staff If you think viruses axe counter-productive,you ain' t Sergeant Ken Minn of the Vancouver Police seen nothin'yet. Theft often happens to people who put too much trust in their property security sys- Commercial Crime Unit."At the moment, computers tems, key locking systems, or their next~ n e RIh- seem to be the item of choice." Downtown office buildings are among the bour, for that matter. favorites targets for thieves. St. Paul's Hospital and Protection from hardware theft is a risk many several other medical-related offices on Burrard computer owners unfortunately ignore or don' t Stxeet were recently robbed. view as a serious problem. People worldling in Ihieves tend to be more active during weekoffices or at home often don't bother taking any ends and target of6ces they already know contain steps to secure their computers, making it open season for thieves.
• • By STEVE BAIN• •
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computer equipment. Then they simply break in and quickly take everything they can get their hands on." Monday mornings when the offiice owners arrive to begin their work day, they' re faced with the bad news. Vancouver Police don't suspect an organ ized t h e f t r i n g at the mome n t . "Computers are becoming sinaller and more valuable and more in demand on the black market," says Sergeant Winn."Thieves now know that they can easily fence a stolen computer. For most petty criminals, c omputers ar e a h ig h - p r ofit , q u i c k
and see if we can track down the registered owner." Police tell the public repeatedly to "mark your belongings." lf an item isn't marked in a w ay that i dentifies it a s y o urs, and i t becomes someone else's stolen property, it may not find its way back to you, even if it' s recovered by police. The next way is to use a wire security cord attached to your computer system, making
Computer chop shops "Laptops are being taken like crazy," says Sergeant Winn. The very nature of laptops is that they are portable, making them easier to be snatched up without notice. Larger computers are apparently also being taken apart and cannibalized for their parts and internal peripherals, such as RAM, hard drives, CD-ROM drives, and whatever else can be taken out and sold. Like auto parts, it's much easier to sell an unmarked part than it is to sell the whole sys. tern. Internal parts are a favourite, due to the simple fact that owners don't usually go to the effort to record serial numbers or mark specific items inside their computers — and thieves know this.
An ounce of prevention "The best way to safeguard yourself from this type of theft is to mark all your computer equipment with an identification number," says Winn. "Your drivers' license number is actually the best identification to use, as opposed to a s ocial insurance number. Most people have drivers' licenses." Also, put up a sign on your computer system as message to would-be thieves that states that your equipment has been permanently identified and registered with the police. Next, make sure you record all of the serial numbers of your equipment w r i tten down somewhere and stored in a s a fe place."That's how we' re recovering most of the stolen property we find," says Winn. "If we can find an i d entifiable number on equipment we think is stolen, we'll run it through our Canadian Police Information Computer (CPIC) system to see if it's stolen
productivity will c o mpound the overall loss. The best — and cheapest — strategy is to mark your equipment, so you mn at least recover it if someone's lucky enough to discover it stolen. Steve Bain is a writer in Vancouver, Canada. He can be reachedon CompuServeat72623,1233 orviathe Internet at SteveC SDaekin.corn +
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turnover."
The increase in computer theft is largely due to an increase in the marketability of stolen computers. That means there are significant numbers of customers who simply don't care where the equipment comes from, as long as the price is right. "Some of the equipment stolen ends up in local pawn shops, but most are sold on the street and then stolen on deinand," says Sergeant Winn. "This is the same way large auto-theft rings operate. "Someone on the street will p l ace an 'order' for a certain make or model, and professional thieves simply go and get it, in essence filling the order. They' re sure they can dispose of it in a hurry. It's all being done through the street grapevine." Same farm, different harvest.
t he c o mplete u n i t d i f f i cult t o ta k e . Unfortunately, as with bicycles, many types of wires can be cut. Safeguarding yourself from c omputer theft is largely the responsibility of the computer owner. More often than not, the data held on your computer is more valuable to you than the computer hardware i tself. Being robbed of b ot h c a n b e a nightmare come true, and your loss in
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At the end of the tutorial the "correct" HTML syntax of the tutorial is printed in full, in order to allow a comparison with what you have created. There are so many differences between the "correct" version, and the one you will create by carefully following the tutorial, I can scarcely enumerate them. In order to determine the validity of the syntax, the natural option would be to run the HTML syntax editor. I carefufiy modified the lines of code to reproduce the "correct" version precisely, and then ran the editor. Even though the code produces a perfectly acceptable Web page, the editor found three errors! When you run a spell checker in a word processor, it highlights suspect entries. HotDog's HTML editor only tells you of a suspected missing bit of code without indi-
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itself as the world's most popular Web editor. That may be true, but the newly released version 2.097 contains enough limitations and bugs to befuddle Web novices and exasperate Web gurus. Confusion begins with th e 1 33-page manual and its 15-page tutorial. It starts by entering a line of text and inserting a graphic. To see the results, you naturally want to launch your browser, The manual instructs you to "select the Browser from the file dialog." Unfortunately, no such option exists. Perusing the toolbar, it seems obvious to choose Preview. Clicking on this prompts a message telling you to inform HotDog what the location of your browser is. It does not tell you how to do this! Worse still, the only entry for "browser" in the index is in the glossary. With a lot of digg ing, you w il l f i n d t h a t t h e p a t h Tools/Options/File Dir will offer up the necessary dialogue box.
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remove them, there is no way to undo it. The undo feature does not work in this case, nor does the manual indicate any other way to undo the process. Serious users will regret the lack of any support for word-processor conversions or graphics converters.
c ont i n u ed f r o m p a g e 2 6 cating where it is. In a complicated Web page, this could result in a very time consuming search, but since the editor seems to be faulty, it is a moot point. I could not identifyany of the reported code errors.
Not very funny One wonders if the syntax editor is a joke. On page 104, the one-line description of what it is and how it works reads "Use this tool to check you [sic] HTML for anyerrors." Maybe the syntax editor needs its own editor. By the way, HotDog's spell checker only works on the first sr2 KB. so lengthy Web pages need to be proofread carenilly. The manual has a duplicate sentence on page 67. In the ultimate of ironies, the software seems unaware of itself; When I ran the spell checker, it flagged Hr>rDog as an unknown word in the tutorial Web page. Since HTML is the meat of a Web page, the option of removing it to convert the page into plain text is appealing. The manual clearly states that "if you chouse this accidentally, you will be able to undo it." Beware! If you
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P L A Y E R!
O C T O B ER 1 1 -
N OVE M B E R
8,
1996
• • By PAUL LIMA• •
I
ASAP WonQbuer from SPC transforms word-pm. I I c essin g files into plesentatlons ln minutes, according to the message that popped I I up when I installed ASAP. s Now, doesn't that sound like a chd; l enge f o r a I Ievlewef? Once ASAP was installecL I tossed the manual and d icked on t h e ASAP WorrfPosuer icon. Up popped ASAP Help, outlining a fourwtep process designed to help users create finished presentations. The fitst "quick" step went on for several screens, so I closed Help and tetrieved the manual. While the manual had some interesting stats in it (44 per cent of executives write speeches on airphnes, 28 per cent in the ofnce, and 14 per cent in hotel rooms), it is not really a "manual". It's a guide for creating presentations (I officially discovered this later when I tend the back of the package). So it was back to Help. Second time 'round with Help, I quickly created a presentation cover page choosing from an icon menu of options that includes 22 layouts, 14 designs, and 18 colour schemes.
What nexty But I couldn't figure out how to create page two of my presentation. Back to Help: "Drag the layout you want for the new page into the Preview area. As you drag, the pointer becomes a wand with three stars attached. When you release the mouse button, ASAP creates a new page." The good news isr Once you figure out how to create a new page, the Help file actually makes sense. Next test: I opened a fiie in Word to convert it into a presentation. ASAP had inserted a "winged-A" icon in my Worst tool bar, but when I dicked on the icon, an error message popped
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PowerfulOS/2file maiager appears • • By KEVIN LINFIELD• • ne of the complaints many OS/2 users have is that their operating system of choice does not come with a native file manager. SofTouch Systems Inc recognized this shortfall and has recently
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released PileStar/2 version 2.D for OS/2. PIIeStar/2 is more than just your average, runwfWecnili file manager. It also d isplays i n f ormation o n sys t em resources, system information, and indudes a file-find utility. Designed for both advanced OS/2 usersas well as users migrating from DOS/Windows, it is meant to compliment the use of OS/2's Drives object,
AQPhnsimssrsssshm18$, rmmSonsmmlnhashh s Corlsoratlon. Windows 3,1, 0$, and NT. $1$$. For more lnformauon, call 1400.330.0300, mall henndrhfiespce~ or shit httlc//www~cam/ up: "lite temp directory could not be found, etc. "You*d think if one program was tamper-
ing with another, it would let you know all was not well during the install process. After editing my AUTOEXEC.BAT file and rebooting, I was back in Wont.I opened a fiie,
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diskette and is very easy to install, Simply run the installation program from the disk and after you are prompted for a directory, it automatically installs itself and creates an icon on your desktop. Like all good installation routines, it asks your permission before it modifies your CONPIG.SYS file. My advice: don't let it. There is no reason to add it to your path unless you plan on launching it from a command prompt. When all is said and done, it takes up about 3 MB of space on your hard drive, Filegtar/2 is a mul ti t h readed Presmtation Manager application that is fully drag-ancklrop enabled. The main display consists of four windows: drive, directory, and two file windows. Below this is a data panel that gives you information on the selected file(s), and above this is a button bar with flywver help. Everything is manipulated via the mouse. Shnply drag and drop files to move. (or copy) them between the file windows, Dragging a file to the shredder deletes ilt as easy as 1-2-3. Other features include modifying file attributes, renaming a file, or changing the time
FileStar/2 ships on a single 3.5-inch
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0 good Website does three things: it loads quickly, it shares information well, and it invites visitor input. • • By ALAN THWAITS• •
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A mell done Web site works because it allows inforination to flow two ways, so that Web designer and Web visitor participate in a dialogue. The standard ways of inviting interaction are to offer an e-mail address visitors can use to respond, and to give them forms to fill out.
Love them little boxesl Everyone likes to Sl out forms, right? So the savvy Web designer offers visitors feedback
[ N F O 8
Nshfonns2.I, from IIBD Software. USS21.9S(Standanl) or USSS4.9S (pnifemlonal). for more lnfonnatlnn, vhlt http://www.il<com/ The first two elements come from following good design principles. The third has to do with Web-building tools and their use.
called WebForms, from QfkD Software. Version 2.1 of WebForyns includesthe ability to create HTMLbased forms, built from your text input, and allowing a number of controls, such as radio buttons, check boxes, and list boxes. The standard edition of WebForms allo~s responses to your Web site-based forms to be imported individually, storing the Iesponses for easy viewing.
through a series of tabbed "pages," entering text for the fields you want the form to show (e.g., operating system, business sector, and so on) and for the choices in each field. Continue through the tabs to choose controls like radio buttons and check boxes, and link the controls to the appropriate texts. Hit a b u tton called "Complete," and there you have it — an
You' ll get more bang for your buck by getting WebForvns Professional. It has all the features of the standard edition, as well as the following: batch importing of multiple responses; direct importing from your Point of Presence mail server; directaccess to your Web browser of choice (so you can see mhat your form looks like before you place it on your site); the ability t o c op y a n e x isting form's layout to a new form; and the ability to customize the appearance of your form's controls.
i nteractive, custom-designed for m
forms, survey fOrms, guestbooks, and more complex,business-related forms. Mostforms, however (and here's when. things begin to get sticky), depend on something called CGI (Common Gateway Interhce) scripting. And CGI scripting ~ both p i o lpamming skill and certain hardware/software con6gurations. TITat can translate into a considerable investment in time, learning,andfunds. But there is an easier way to get effective, good-looking forms up on your Web site, witbosst learning CGI scripting or paying for CGI bin directory space on Tab your way around your site's server. It comes via a program Using WebForvns is easy. Simply move
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your Web site! A bit of "e xploring the p ossibilities" reveals that a WebForm ran be further customized by saving it, then editing in HTML tags to give it a look consistent with the rest of your Web site. As an added bonus, WebForvns allows you to write text for a Java script that displays across the bottom of your form. If you want your Web site to be a live one, WebForms can help you reach that goal with a minimum of fuss and expense. An idea whose time has come, don't you think? +
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t'P 'e re coinputers c o mplicated, scary - ~ b'.machines that require lots of training to p::use? How much instruction does a child ,.need for using a computerJ l,.'':,.".„"~-'""::"tl VroomBooks has createdMy Very Hrst :&Quare to start children out. Aimed at dtose two to five years old, it's an attractive program that presents several games to get children started pointing, dicking, and pressing keys. An extraterrestrial guide helps children tlirough three units, each setbeing three games and a vocabulary lesson. '112e lessons are short, to match a child's attention span. The games have songs, effects, and animations, and indude many different activities, mostly familiar to children. They can draw, sing, stamp designs, and print and c o lour 2 0 p i c tures. My favourite is the music machine, which plays several tunes in a choice of traditional, jazz, or country versions.
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All play and no work... If more instruction and less play is desired, there is a tutorial that explains in detail the themes: pointing and dicking for the first three games, doubleclicking and dragging for the next three, and the keyboard for the last set. Vocabulary animations explain computer terms. For the program narrations, you have a choice of English, French, Spanish, or German, and can
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Minimizing ls nice A nice "added feature" is the ability to minimize the program into a "swap window" that will continuously display information about system resources on your desktop. You can associate files with other pmgrams or utilities by file extension. For example, by double clicking on a graphic file (PCX,GIF,JPG, and so on), I had FileStar/2 automatically launch Pity(jPEG.
that feeling and Ib ve txvuble using the
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computer. I suspect that for children whose parents are computer~wy, this pmgtam is unnecessary, but fun. Parents who ate uneasyaround a computer may be able to give the children more confi. dence than the adults have, by using this
program. +
In setting this up, however, I discovered a serious bug in FileStar that causes the progfam to crash with a SYS3175 ermr message% quick e-mail to SOITouch solved the problem, and they assured me that a corrective service package will be released in the near futute. All of these features do not come cheaply, however. The program is slow to load on a 4S6, and it is probably best to have a Pentium with 16 MB of RAM. There are so many things you can set up and so many options, it is easy for a user new to the program to be overwhelmed. My advice would be to stick with it. FileStar/2 is a very powerful program thatcan make users who abhor the c ommand prompt m uch h appier w i t h their computing. +
••••••••••••o••••••••••• • • • • • ••••••o•••••••n••••• • • • • o••••••••••••••••o••• • • • • • • • •••••••••
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clicked on the ASAP icon and... Presto! ASAP • Creative LehSX CD-ROM converted a fiie into a presentation. Cool. - Sound Slsster 16 alt Card I would not describe it as perfect, but the • 5 MlcrosofiCDTlt)e 4 S e rs Mien@oft CD Dundlciuncana 96. more I learned how to prepare Wont docuOcean. Money 96. Dangerous Creat!tres ments for ASAP (for instance, ASAP reads an Works96) extra paragraph break as a new presentation page), the better my presentations looked. I' Once back in ASAP, I used the "intelligent" s II ' II ' Il' layouts, designs, and colour schemes to s. s, finesse my documentation for final presentation and inserted clip art from IFord. s As smart as ASAP is, it requires few system
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and date of a file. The pmgram is integrated with InfoZip's ZIP and UNZIP program, so you can view zipped files without unzipping them, or you can select a number of files and easily create a single zip file.
install more than one language. Adults may want to use the foreign language vocabulary lessons to discover terms for computer w ords i n o t her l anguages. The pmgram succeeds very well. It is a ttractive, m u l t ilingual a n d we l l thought~ut. Young children also think it'sfun. My fi ve-year<Id,a computer veteran, thinks it's cool, although the skills presented are things he has been doing for most of his life. If a pan.nt is comfortable with the computer, CNIdren will take to it naturally. If the parent is afaid of it, a child may pick up
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resources: 3.5 MB of hard&sk space and 1 MB of free RAM. ASAPIscompanble with Nicest's RmerR&st. Users can create pyramid or fxbit d)arts in ASAP and import them into Bmer&ffst,and outlines ptepated in ASAP can be sabed astekt fiies and opened in RmerRnnt. It would be nice to create presentations in ASAP and save them as HTML files with pages hot-linked to each other. Considering that SPC has announced a plug-in presentation viewer, ASAP W ebSbow fo r Xe f scaPe Nafnfgator 2.0, perhaps we might see HTMLintegration in the next version of ASAP. +
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Westwood Computers ¹106 - 3020 Lincoln Crescent Coquitlam, Tel: 942-0370 And other computer stores near you. For locations, please call 1-8&453-1286.
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shipped with a 174nch Sony Trinitron monitor bearing the Dell name, a Number Nine Reality FX graphics contmller, and a 28.S Kbps modem. Both are in that $5,000+ ballpark The major difference was in operating sys. tern. The Dell came with Windows 95, while the AST shipped with Windows NT 3.51. Aside from the look and feel of each environment being different (this version of NT still looks like Windows 3.x), day-today operations with the two systems left little to distinguish between them. For example, there was a considerable difference in response speed (how quickly a program leaped onto scxeen once ixxvoked) and performance (how quiddy you could do things once the program was there) between t he two p owerhouses and my ol d 4 8 6 DX4/100 — which now seems dreadfully slow and painful to use — but things happened so quickly on the two newer systems that it wasn't easy to judge them subjectively.
s erbium iij
eIi iijn • • By MYLES WHITE• •
If you' xe looking for a new killer PC — something out at the leading edge, packed with power and goodies — even assuming you can afhrd all these things, you have a dilemma. Until the Ixtst year or so, fmding the leading edge wasn't a pmblem. If a PC was the object, then whatever processor Intel put on the market yesterday (or you heard they were about to release tomoxmw) was what you sought. You paid the price premium attadted to leading-edge products and, depending on brand name, component mix,and the amount of memory you could affoxxl, prepared to lay out somewhere axound $5,000.
Enter the dilemma The pmblem is that Intel is currently marketing two distinct lines of pxocessors — the Pentium and its successor, the Pentlum Pro (formerly known as the P6).As things stand, each type of CPU currently tops out at 200 MHz and systems employing them can each come equipped with as much memory, as large a hard drive, and as sexy a gmup of peripheral multimedia and communications components as even the most jaded computer power junkie could covet. Again, depending on brand, the price for these systems is within spitting distance of $5,000 (that figure has held steady for sever-
al computer generations now) and, all other things being equal, it's pretty much a toss-up between the two. If you' ve read some of the reviews in any of the US glossy magazines, however, the one thing that emerges fmm the various tests that people have run is that the Pentium does a better job of running 16-bit software, while the Fentium Pro, we're told, is opti-
mized for 32-bit products. Without getting into highly technical discussions of how pmcessoxs handle data, the simplest way to see the differenc between 16and 32-bit is by operating system. Windows 3.x and the software developed for it are 16bit programs. Windows 3.x is not designed to run 324it software. Internally, Windows 95 uses a mfx of 16- and 324it processes and will run both 324it and most 16bit software. OS/2 and Windows NT axe purely 32-bit operating systems (although both will also run a lot of 16bit softwaxe as well). I tested two systems„an AST Bravo MS-T 6200 with 200 MHz Pentium Pro pmcessor and a Dell Dimension XPS P200c with 200 MHz Pentium processor, over several weeks. Each system arrived with 32 MB of RAM, a 2.5 GB hard drive, an 8X CD-ROM, and a sound card. The AFf came with 15-inch Vision5L monitor and the 2 MB version of the Matrox Millenium graphics card, while the Dell
Testing, testing So I ran them through a few processor benchmark tests and the objective reports told a dif'ferent tale. The 200 MHz Pentium was 5ister than the
200 MHz Pentium Pro running 16-bit codebut only marginally. For example, on the ZiffDavis WinBench 96 CPVmaxk16 tests, the Dell scored 376, while the AST scored 357. That's not a big difference, but it does demonstxate that the Pentium processor handled 16bit code a little better than the Pentium Pxo. On the 324it pmcessor tests, however, there was a significant difference.'Ihe ASK's Pentium Pxo coughed up a CPUmark32 score
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of 534 compared to the Dell's Pentium at 381. Benchmark numbers axe a little dif5cult to relate to reality, so here's another way to put it. The hfoxxon 3D program that ships with the 32bit Core/DrNxrr 6$N?tetook over six minutes (6:27) to render the sample gle accompanying it to a scxeen preview on the Pentium proces. sor, while the same operation on th= Pentium Pto required only 2:04 (yep, three times 5tster). How would the 486 5txe? No wonder it felt slew; Its DX4/100 processor, which once seemed so speedy, racked up 92.9 on the 16bit tests and a miserable 753 on the 324it mund (and, of course, because it was running Windows for Workgroups 3.11, it was unable to run Nohorx 3D). Pick your software
So, where does that leave us? Pentium or Pentium Pro? To me, it seems like the answer is going to be settled by the software you' re planning to run w it h your new computer.
Keeping in mind that operating systems and the softwaxe that runs on them will continue to evolve, but that the system you buy today wIII be ready fbr rephcement in three to five years at the outside (that's about the average turnaround thne for business and power user equipment now), I'd base my purchasing strategy on what I expect to be doing with the system over that period. If you' re staying with Windows 3.x or making the jump to Win95, a Pentiumbased system will keep you reasonably happy. If you' ve decided that OS/2 or Windows NT is the system for you, or if you' re running primarily 324it software, then the Pentium Pm provide better performance. +
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Windows'95 ENTIRE SYSTEM All Reeistered Tratlemarks and other Trademark» are of their respective C<>mpanics. The intel Inside Logo is a trademark of Intel Corporation. Microsoft, MS-DOS and Windows are either registered traden>ark» or tmdemarks of Microsoft Corp. in the United States and / or other countries.
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How much work can a bu syfreelancewriter ity in small code she, whle appeadng huuitive to novice and power users alike. and Intexnetwontent dnretoper do on a Because they'te used "on the xun,"they can' t palmtop computer? 1lmt was the assignment gaea your hithful scribe, and the answer, in paint obstacles to useabiHty. The Mon user navlgatesvta a 126 by 45 a nutshell, is "almost everytldng.' For the assigomcnt, the folks at Compulys mm,480 by 160 pixel, geeyscale dispLay, and a c h iclet k e y QWERTY keyboard. Data (Psion's Canadian distributor) and Filenames appear on the screen under Widgctt Software (a local store sp c9aliring in Psions) lent me a Paion Series 3a 1 MB appropriate pmgwn icons,which canthanselves be conlgured accoxding to user primodel (tt also comes in 256 KB,512 KB, and orities and pxe5erences. 2 MB atthe) and a 14.4 Kbps 'pocket Slots at each end of the unit allow the hx/modan. Using the Psion and an assortinsexdon of flash'or RAM SSDs (Solid State ment of commercial, sbarewaxc, and Became softwaxc, I successfully dealt with the following duties: 1993 ~ as wridng articles and course A
I ps~ Q a w ~ ~ h. modules; accessing C ompuServe for m ai l a n d forum messages; sending hxes; s~ l 4 kol4ledonol toryrl vievrmg aWeb site I'm building; ala ln 4 sasWfeteryadce plcrar lhE'lAfOFElltllWISCFIINV accessing a BBS on which I'm Frl 3 the ceeysop; and keeping track Disks) — the Psion equivalent of floppy of billing for half~~zen dients. disks — to hold additional memory, backup How did all of this get done? By the magic Sles,or large programs(hke Synuntec'sACE/ combhmdon of portability and functionality. contact ~ r or M i cneoft's AutoNuP). Carry me The Sxst two surprises provided by the Clearly, the Mon features portability. The Psion axe the qaality of the sneen dksplay3a measures 6.5 by 33 by 0.9 inches —about much better than that of%red by competing the size of a cellular phone. It Sts handily pa+ducts —and the usaMity of the keybosxd. into a suit pocket, a handbag, or the back Sneen contrast can be adjusted acceccBog to pocket of your jeans. Totalweight (with two user needs,although scnxn flicke is an hh batteries) is 275 gmns. By comparhon, issue in bdght sunHEtht. The kcyboaxd, small an average issue of Toronto Compwtesl though it is, pleated no problems for this wdghs about 250 grams. est four-Sager typist. Icaming to type quickIn the wodd of p~™~ps, functionality ly and accuntely with my thumbs — the true stands next to godliness, and this h whcm mack of a palmtop enthushst — came qukkthe Psion idly shines. What the 3a delivers ly enough. from its 16bit,7.68 MHz 80C86 pxocessor is Me and my shadow nothing short of amazing.h Mttle design theEase ofaccess and a 1dgh level of funcory is needed to explain why. tionality mean that the Psion soon becomes Palmtop computers have high demand a constant companion. That's why it insphes xequhnnents. They must start immediately, nearly cult4ke devodon among Psion enthube ~ a n d memory~ cient, never and siasts.hs Compulys Data PLC vlcc president David Eldersays,"Woddng with a good palmtop becomes second natute, because it's an always. with-you device. The fact that the Psion allows always. withe mul titashng means that it supports the way human beings work. We'm constantly on the move among a number of tasks — Rom xetricvlng the hx number ThePshn5eAs%s pahntop sempster,from Psha of a colleague to writkng notes, Rom enterKC. ST~ me@i: $5H (street prke), $4H gNIdyet phe); 1 NS modehf4N (street), $N% ing numbers into a spreadsheet to piddng (Wldeet);Z NS medeh $S49 (sheet), $SZ9 up e-mail. Using a computing tool small (Ndyt). enough to St into a pocket and agile Zoom 14AKbpsfaa/modea 5N9 (street),$419 enough to multitask between powerful ghNyet). appBcations means a real boost in ef6ctcnCampdysData (Cana4) inc. cy, accuracy, and effectiveness for the real(416) 4474613 world user. http: //shopcanada/psbacom hnd so the third beneSt of the "mighty Mdget Software (Canada) mite Psion comes to the fore — this machine (416) 4H-2HT encourages cxeativityl PshmEnthusheh of Toronto (PEAT) (416) HM6B Doctors use Psions to gather up-at e http: //www.computereasacom/ce/pslon/ information during hospital rounds.hirline Infahtml/
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INJoivssutto» Security Fbllctus Nude Easy by Charles CressonWood contains hundreds of security poficies on all ldnds of Forthose whowant to $gt a gtcnsnding in the concepts of data secuthy,a goodshut is Russefi issues. It's an expensive work,but if it is the difierence between having a security poliand Gaeynni'sCompsstarS Bunks.It' s got a few InoMans, but is ~ ly: aeadahk cy and not having one, it's worth it. Itonkagy, with the reputation it has, the and covers the field ovetalL h mote recent foundational concepts behind system security guide, and one ntqfeted mote at dse personal" start with UNIX.%he two basic books on the computer user is 7In. Usssfsqpoussd Gcakfa io topic both have the same title: UistxSysterrs Computer ~ ,by M k hsd Aleaatwhx, Securt@ by Rik Farmw and David A. Curry An odd addition' to this collecfion is respectively. %he best, though, is Pnsctfaal Secretaoj'u Sayer Hacker by' Dennis Fiery (AKA'Ihe Knightmare).this rather disjointby Simeon Gatfinkel and Gene UMX S Spaffotcl ed little book won't give you any real secrets Right now the hot topic is the Internet, about either system cradting or defence,but a nd in corporate minds Internet ~ ty i s it provides an cxcefient lesson to anyone on spelled "fitewaIL A, fhewag isnot the mothone of the biggest security pub@ms of er of all Net security, but it is an important them all: sodal engineering. 1%nally, the part of it.%he dassk woifc in this fieid is enduring Gmiputers Under Attack is n colCheswick and Bellovin's 8!svsoulls used lection of essays edited by Peter. Denning, all fistarssat Securfty,which gives solid advice rebtted to security, and also the Net.' After aN that, you%I want some help. '
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pilots use them to calculate, monitor, and print out flight plans. The Canadian military used a commercial version of the Psion to bar-code its tanks in Bosnia, And business travellers the world over use Psions as contact managers, minute takers, spreadsheet builders, and more — after all, Psion controls 33 per cent of the world palmtop market. And what does this writer use the Psion for? Well, at the time of this writing, my Series 3a holds: seven "artides in progress," three modules for upcoming courses, three databases, five spreadsheets, a Vf IDQ emulator, fax software, a spell checker/thesaurus, a scientific calculator, a world cities" app (so I can see when an editor in Hong Kong receives the stories I' ve filed), an agenda pmgram (one of the best I' ve ever used), an application that lets me access CompuServe, and the essttra text of H.G. Wells Tee 7'lme Nuctslise. And I still have 452 KB free on the machine's I MB hard drive! From two SSDs, I'm running TtmeBase fmm Total Computer Systems (to keep track of pmject billing) and NS AutoNap (to plan trips by car and bicyde).
Uttle hitches What ujoss'I the Psion do? Well, at the moment, I can't use it to connect to my ISP (Internet service pmvider). TCP/IP stacks for the Psion ate on their way, however, saysDavid R ider. An individual Internet ~ will b e available to Psion users before the end of 1996. Also on the near horizon for the Psion is IR (infiared) capability-which means being able to run printers, modems, and other peripheralscuttbout the need to connect via cables and whes. (What I'd really like, though, is an "indiglo"type backlight for the Psion's display, so when those brilliant ideas strike in the middle of the night, I can record them for pos. terity!) I' ve always known that good technology enables good work. What the Psion has shown me is that anally good technology goes far beyond that — it inspires new ideas, and invites new ways of using available resources. It changes the way we work and, sometimes, it even changes the way we think about work. Not bad, not bad at all, for something I can carry around in my pocket! +
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discusses PC and Slac platform«and lcavc» you with ihc knovvlcdgc that your c o i n p UI<.'f, wh<ltcvcf it » l inlltJt ioll.(, 1.1 pf()hahli' lin c fo f t h L« vvofk . J<>c Faracc i«n<>i a dedicated Up}>rude
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hiaovative TCP design represents the future direction ol processor Iud lLsl)J. e *KILsier upgrades *lower voltage roadnlap
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As he examines a program, hc creates or manipulatcs an image. With lots of screen shots. hc shows thc reader both the What, and the How. I found information on all the programs Ihave available on my various computers. While the way we gct images into our processing programs is important, it's the final output that really counts. The text looks at thc prob-
lems of storing images, colour management (e.g., monitor setup, printing, film recorders). and how to use service bureaus. At back of the book ai tc a couple of appendices listing various pertinent manufacturers, and reviewing current (spring 1996) scanners.
Easy reading
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The second set of chapters looks at various pieces of hardware, such a» digital cameras in different price ranges, and scanners. He offers some ideas on lab processing. Throughout, he writes very objectively. The middle I 50 or so page» look at typical software pn>grams, both for Mac and the PC. Faracc explores each program briefly and highlights a few significant t o o ls. c apabilitic», or unusual features. I-lc spends considerable time. as onc might expect. with PI>ott>s/Jr>p.
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This book i s v e r y r e adable. I enjoyed my trip through the chapters, never feeling I was heing spoken down to, nor left in the dark(room). The author is at his best when he shows how tasks are completed.l'he development of pieces of work to the final colour print is compelling. The book would have benefited from a couple of hours of extra editing. The layout is good but, at times, screen shots tend to drift away from the matching copy. Colour pages are grouped in a single section, which necessitates much page flipping, A good overall look at the topic of electronic pixography. It's now on the reading list for my course.
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perils. The Computer User's Surofval Guide by Joan Stigliani tends to be a bit "New Age," but is a good practical guide to what your computer can do to harm you, and what you can do to prevent it. More social and philosophical is Lauren Wiener's
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Dfgftal Woes, an excellent introduction to
the risks of software. At some point, all data security rests on encryption. The introduction to the field i s Bru c e S c h n eier's Ap p l ied Cryptography. For the a verage e-mail user, available and realistic encryption is supplied b y t h e P G P ( P r etty G o od Privacy) program. Three equally good
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G REAT G A M E • • By MARC SALTZMAN• • ny game about espionage designed by William Colby, former director of the CIA, and Gleg Kalugin, former major general of the KBG,is definitely worth a serious look. Activision's latest and arguably greatest game (next to /sfecht//arrior 2 ) i s , coincidentally, called Spycraft/The Great G ame. This m u l t i m i l l io n d o l l a r e s p i -
onage adventure plunges you into t h e chilling life o f a C e n t ral I n t elligence Agency operative, where you actually consult with Colby and Kalugin to aid you along your way. You are assigned to investigate the assas-
FOR SPY FA
sination of a Russian presidential candidate, but first comes some intense training at The Farm, where you learn to use real high-tech equipment and techniques such a s sa t e l lite-photo manipulation, c o m p uter sketch-tracing tools, and radio-signal interception. It is refreshing to Play a g o j hy8(ilejogin.
Going global This game is also one of the first to integrate the World Wide Web into gameplay. Throughout the game, you confer with y our o n l ine databank, w hich ca n l i n k y o u t o t h e r e a l Internet. Here, you can access current information about your mission, or can exchange hints and suggestions w i th o ther p l a yers o f
game with full-motion video i (FMV) and stdi have it f tlle eet feel like what you do as a player actually matters (the game has over 100 cinematic sequences, but still doesn't feel like you' re just clicking away at a prerecorded slide show). The term is so overused that I am reluctant to even mutter it, but this does indeed feel like an "interactive movie." The acting is executed well enough, the film footage is professionally shot, and the game involves you, the player, to the point ~here you do indeed feel what it is like to be apostCold War spy.
S
You mill definitely feel you got your money's worth when you see how much time and effort went into this product.And you, in turn, if cunning enough, will get that same time and gratification out of Spycraff, too. Don't forget to check out the Spycraft contest on the Activision Web site. Mare Saltzman is the lead author on the book, internet GamesOirectory from Que/Lycos Press,and hosts "Mare's Web Watch," a weekly Internet-related radio show heard on 102.1 The Edge, in Toronto.e
Spycrafr from around the world! I don't really have any complaints about Spycvtafl, although I wasn't pleased about having to change my Windows 95 setup in order to play it. Still, after getting involved in the game, though, I didn't seem to mind the minor tweaking. Fans of games such as /ao//ceQuest: SWAT or 1ri The erst Degree will really enjoy this game, with its great plot, tricky puzzles, and easy-to-runinterface.
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PS-100/ 120/133 51490/1540/1580 PS-150/100/200 $1880/1830/2110 Ullil Illlel PS-200 IPUS $3030 w/32M EDO...+$140 w/2.1G......+$60 w/ WD1.6/2.1/2.5/3.2......+$20/100/140/290 w/17" monitor/NEC15"...........+$300/150 w/ Sx/Iox CD-ROM.................+$130/150 w/ 16bit sound/ SB16pnp............. +$50/90 w/SB32PnP drWebphone ............... +$165 w/33.6 Voice / USR voice......... +$135/1$0
MOTHFRBOARDSIFD Triton2 VX 256k PBC.............. $142 Triton2 VX 2S6k PBC/DIMM $147 " GA586VX 256k PBC/DIMM...$160 GA586HX 512k PBC...............$200 o" Asus VX 256k PBC/DIMM.....$200 Asus T2 HX 256k PBC ...........$215 Asus T2 ATX 256k PBC..........$280 Tayan Tomcat II/ Dual P5........$320 oo Intel EV3 256K k. SB16..........$285 " Intel Marl T2 ATX 256k..........$220 Intel Venus 440FX P6 ........,...$385 ** Dual P6 Natoma board............$620 a o CPU fan 486/PS/P6.............$7/8/16 256k PBC..................................$25 512k PBC..................................$50 FD 1.44 ..... FD 1.2 .......
.....$32 .....$70
MONITOR I Yideo Card 14 "/15 "/17".............$275/370/680 Acer 15 "/17" digital.......$420/720 MAG DX 15T/700T.......$560/960 NEC CSOO/M500...........$530/6S5 NEC XV17+/M700....$1095/1050 NEC XP17 1600.................$]420 Sony 15 SX/SF2............$530/620 Sony 17 SF2/SE2......$1095/1420 Viewsonic 17PS/GS......$970/$60 Sumsang 17Gli/Glsi....$880/1020 NECXP21/Sony 21 ...$2760/2200 PCI 64b IM/2M.................$45/65 PCI 64 w/MPEG 1/2M.......$60/80 ATVStelth 64 1M/2M D..$100/120 Millenum 2M/4M 1600..$248/350 Misteque 2M/4M 1280...$230/310 ATI / Diamond 3D 2M D.......$156 SOJ RAM for Video 1M .........$18
Intel Pentium Pro P6 CPU/256k Intel Venus Natoma 440FX EIDE, 2x16550, Parallel 32M EDO 72piu 60ue », ~g/y 1.44 floppy drive 2.1GB hard drive mode 4 ATI M64 PCI ZM DRAM w/MPEG 17" ATX tower case w/ CSA power 104 Win'95 enhanced KB I ogitec mouseman/MS v.2 with yad
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DUAL P6/000200ItuCPU 82650 DUAL P6fheo200mhzCPU $3130 w/ Adaptec 2940/W .........+$240/$280 w/ WD 2.1/2.5/3.2eide..... +$50/90/248 w/2Gscsi/4G Wscsi........ +$260/780
w/ MGA Millenum 2/4M . +$140/230 MS-HOME CDPack(w/ only): $SO.IN
csystem
MS-Eaca rra'es, MS-Mosey,MS-u'orB, MS-no@ MS-neaueroaeCreatures, M$4aasders.
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Hard Drives I Controller I.OSG/1.7G/2.16...............$225/275/330 WD1.28/l.6/2.16..............$268/295/365 WD 2.56/3.2G.........................$400/560 Quantum l.2/1.7/2.1.......,..$255/285/340 Quantum 2.5/3.1G.. ........,,......$380/450 Seagate 1.2/1.7/2.1 ............$250/285/335 Seagate 2.5/Quantum 2.1scsi...$410/5$0 Quantum W scsi 2.1/4.0G......$730/1080 Seagate 46 wide scsi ...................$1430 Seagate 9G wide scsi ................$3100 ISA 16bit super I/O 2x16550...........$35 VESA 32bit 2x 16550..... .........$75 Adaptec 1520/1522 scsi......,.......$85/90 Adaptec 2940/2940ultra..„.....$235/240 Adaptcc2940W/2940UW.......$275/280 scsi /wide scsi cable....................$15/40
CD ROM /Sound Card
I& L
QuantumFB 1.28/1.7G.....$255/2S5 QuantumFB 2.1/3.2GB.....$340/450 Canon BJC210/4100.........$200/300 SB32pnp(Webphone).......only$165
ZipDrive (US$50 rebate).....$265 Zip disk/Jaz disk.............$18/130 USR33.6 voice/FullDuplex...$180 33.6voice/Duplex, internet....$135 Flute 15" 1280x1024 digital..$365
1NIIIINDLTIC.CA $ 19
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Tapet Zip Drive HP colorado TIOOO/E .........$190/230 ZIP 1OOM scsi int/ext .......$25$(us$50oo ZIP lOOM insider/Parallel.$258(us$50oo Jaz 1G scsi int/ext...............$505/615 Ditto SOOM int/ext............. $l 55/190 Ditto 2GB Traven int/ext....$230/270 DC2120/212OXL ...................$18/20 Traven TR IfIR3 tape ............$36/73 Zip disk IOOM ............................$1& Jaz disk 1G................................$125
CD Writer
HP SureStore CD Writor.........$1130 Yamaha 102 4x/2x int/ext...$725/885 Yahama 100 4x/4x in/ex..$1140/I 280 Sony CD writor ................„,.....$930 TDK writable disk......................$14
NETWORKS
8x ACER/Pans/Tosh....$135/145/155 10x Pioneer eide/scsi..........$145/190 16bit sound card/SB16pnp.......$50/90
Intel ISA Ethernet pro 10+...............$99 Intel ISA Ether Pro 10+ comb........$140
SB32pnp w/Webphone..........,....$180
Intel PCI Ethernet Pro 10+.............$140
SB32AwePnp retail....................$295
3com Etheriink 16 comb/1OB..$140/120 3com Ether PCI 509B (10B)..........$150 3com Ether PCI 590 (comb)..........$195 BNCfl erminatorfl ...........................$5 Coax cable 10tt/2OA/SOB...,...$15/20/35 Netware 5/10 users................$960/1700 NT 4.0 Server 5 /10 user ...,...$980/1150 NT 4.0 workstation ..................,....$490
60W/SOW/230W..................$20/25/70
FaxModom
33.6FaxVoiceMod/USR.... ....$135/1$5 33.6Voice retail int/ext.USR.,$215/245 Supra/Cardinal 33.6voice........,. $145
IOIISe I CaSeIKeybaard Mouse/logitech 2B.....................$8/20 Logitcch3B/MS v.2......................$32 13 "/15 "/19" w/power...........$50/55/70 ATX 17 "/ Full tower.......,.....$120/110 104KB/Fu'itsu$725/4725 ...$20/30/60
16bit ISA comb Ethernet..................$45
We provrdeDeslor PuceProtection (all Prices listed arecashdiscounted srrdthe prices sndspecifications are subject to change without notice )
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• • By MYLES WHITE• • If you have a burgeoning space buff in the family, or if you' re simply curious about the General Theory of Relativity or the function of gluons, Dorling Kindersley's Eyewitness Encyclopedia of Space and the Universe isan interactive multimedia CD-ROM for Windows (3.x or 9S) that you' re going to want. Aside from the fully packed CD-ROM, the box also includes DK's other publishing project, the "Pockets" book of Space Facts for those svho'd like to read along and get a little
more depth in related subjects. When you start SPace and tbe U nit erse (optimized for 640 by 480 at 256 colours, but able to run quite weil at a higher colour value), you're offered what appears to be a busy desk-and virtually every object on it, below it, beside it, and above it leads to somewhere else.
Kitchen sink, anyone? On the front screen alone, you get the following choices: Race for Space, Hardware, W ho's Who, A c tivities, Star D o me , T h e Universe, Solar System Explained, The Planets, Stars and Star Clusters,Deep Space, The Cosmos, Technical Manual, Cosmology, 3D M odels, Internet Addresses, Quiz Master,Sky Watching, and History. There's also a back-tncker to take you to previous pages, an alphabetical index, an option picker (induding the ability to copy and/or print many scteens), a help module and, if you have them installed, shortcuts to loading three other programs in the DK Eyewitness series (History of the flturtd, Encyclopedia of l<iature, and Encyclopedia of Science).
Each of the main selections leads to a multiplicity of adventures and detail» about the universe around us. Culled at random, you can learn about White Dwarf stars, Black Holes, Quarks, gauge Benson» or the solid state theory v» the Big Bang. Activities include landing a lunar module or assembling a rocket for launch. Three-dimensional models include rotating, annotated animations of the Hubble Space Telescope, the Mir spare station, and other hits of hardware. Star buffs will appreciate the Star D<>me, where you' re able to pinpoint any spot on earth and see svhat the night (or daytime) sky would look like now. tom<>rior. or the
• • By MARC SALTZMAN• • The evil Necromancer has awoken from his icy sleep and is determined to resurr ect his l o ng-lost p owers w i t hi n t h e Deathkeep. You are summoned by the Oncle of th e K eep t o s top h im. The Necromancer, h o w e ver, h a s l it t e r ed Deathke«p with his creatures to bar your mission. Strategic Simulations lnc. (SSI) brings us Deal/. Keep, yet another offirial Advanced Danger>ns <" Dragons title, following past successes Rai enloft: Stone Prnpbet, Dark Sun: lVake u f tb e Ra t >ager, a n d Tbrrnrlerscape. DeatbKeep's role-playing scenario could very well have served as a modest backbone for a fairly good Dllt<D game, but after an enjoyable introduction, however. there is little here to keep even the most patient gamer interested. DeathKeep feels and plays like an outdated role-playing game (RPG), with gnphics not even half as detailed as more mem<>nble RPGs from years past, such as the Ulti»ia Underu'urld series or Lands of Lore. Don't get tne wrong, I have playedand enjoyed — many a game where graphics have taken a backseat to intriguing dialogue, rich character development, or well thought-out maps, but this game has little in such areas to praise. Coming as it does from a company that has brought us such fantastir, award-winning wargames asPanzer General or Steel Panthers, DeathKeep's apparent hck o f quality is surprising. I can't help but feel that this game may have been developed
equivalent date Bt:. Choice» herc include the
ability to search f<>r various st»r»»nd constellations. as well as an option t<> label major features, including distant galaxies. If you want t<> know about galactic superstrings or the Great Wall (no. not the one in China). or you have a hankering to see closeups of the moons or rings of Jupiter (yes, it has some) or Miranda's deep canyons. you won't be disappointed with The E»euitness Encycluperlia of Space and tbe U»i< erse. TheEyewitnessEncyclopedia of 5paceand the Universe,from Darling Kindersley. 549-559 (estimated street price). For more information, contact Dorling Kindersley at 1-800DKMM-575 (356-6575). +
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The automap feature is well designed, useful, and effective, but I vvondered if anyone would be playingthe game long enough to need one. We are finall y seeing a resurgence of RPG games after a long dry spell, with games like Heroes of Might and Magic, Ant>lt of Dau n, and the much anticipated Lands of Lore 2 (to be released in the fall). I hate to say it, but if the average new gamer looked at the screen shots on the back of the Deathkeep box, there is no way that cash would leave his or her pocket for this product. Unfortunately, I don' t feel that DeathKeep will even be a contender for hardMrive space for the regular RPGgamer either. For you diehard DgcD fans out therejust wait a while, and I'm sure you' ll see DeathKeep in a bargain bin in no time. +
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Intel TRITON II main board intel PENTIUM BOXED CPU 256 Pipeline Burst Cache 16M 72Pin EDO SIMM
TEL: (604) 264-9883 FAX: (604)264-9881 Mon - Sat 10:30am - 6:30pm
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USR Sportster 33.6 SupraExpress 33.6 W/VOICE 1.6G WD HD
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2.1G WD HD SB32 Win95 CD (Full Uersion)
Med Tower Case W/CSA Power 104 Win95 Keyboard Mouse & Pad power Bar <tj't Speakers dt More
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and completed years ago, and shelved for some unknown reason. There are a couple of successful points in DeatbKeep that are worth mentioning. I found the music eerie and suitable for exploring dark. underground passages with traps and monsters lurking around every corner. Also, some of the 30 or so monsters you will run into are quite neat (and deadly), such as the Myconid (fungus people) with t heir spongy but deadly blows and poisonous gas emissions, and the guardian Glass Golem (ironically built in the form of a stained-glass knight).
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M ult i m e d i a neighbourhood streets as they try to catch up to Andy'5 moving van. While being chased by Sid's dog, Scud, kids have to avoid roadblocks and street lights along the way.
=: -...-L,ll;l),I,Ij isfull of funandgames • • By DAVID ROSEN • • f you haven't see Disney's Toy Story, pui this newspaper down right novv and head to your local video store! If )'oil Drills srecll tile lllovie, check out D isney's n e svesi
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Animated Storybook family:Toy Story. This CD-ROM has lots of activities to keep kids busy, such as the Claw Game and The Maze. In the Claw Game (set in the Pizza Planet), kids have to count and sort objects to deal w it h t h e i n famous three-eyed Martians (see. we told you to see the film). In The Maze game. players help Woody and Buzzmake theirsvay through a maze of fiwanc enl
COMPUTER INC. feei en/ r er>I/u/n / >D • Intel Triton VX Chipset Motherboard • 256K Pipeline Burst Cache • 16MB EDO 72-PIN SIMM RAM
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Neat surprises In the Flashlight Screen, the screen becomes black as the action enters Sid's room. The cursor becomes a flashlight and shines on the room, finding different toys and neat surprises. Designed for kids aged four to nine, this CD-ROM contains the same fabulous com-
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lomega Ditto 800MB Ext. Tape lomega Ditto 2GB Int. Tape lomega Zip Drive 100MB Ink/Exf. Seagate 3.2G Ext. Travan Tape
$188 Digicom 28.8 / 33.6 Data Fax Ini $215 U.S.R. 33.6 Data / Fax Ini./Exi. $265 U.S.R. 33.6 Voice/Data/Fax Int./Ex $280
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Opti quest 15n Y655 Optiquest 17a V755
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for more Information, contact Disney Interactive at 1-600-900-92$4.
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sney .
Toy Story Asbsoted Storybook, from Di Mac/WindowsCD-ROM.$40 (estimatedstreet price).
the limitations of ihc CD-ROM format.
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puter animations that brought To)t Story characters Woody and Buzz I.ightyear to life, although the graphics are not quite as stunning as those found in the iiim, given
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• a y a. Canaan Wrac Warranty
Kids will hear many of the same voices from the movie. The CD is hosted by John Ratzenberger as the irreverent storyteller, Hamm. Other original characters include Don Rickles as Mr. Potato Head, Annie Potts as Bo Peep, and Jim Varney as Slinky Dog. +
$126/$155 $98 $225/$298
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HT Sewer P133 64MB, Zs'IGB SCSI ........................... $2499 Third year parts wananty, add $50, HP 600c/870c/850c.$325/649/675 Canon BJ200/210/4100 $168/218/318 Acer A-OPEN Server P-133, 64MB, 2 GB EIDE.........$2149 Brother 641/660............. $445/645 Epson Stylus IIs/II/Pro . $259/379/689 Standby Server,Fault-tolerant for any server ..........$4999 First year on-site warranty, add $70. HP Laseriei 5L IMB ............ $659 H P Laserlet 5p 2MB.............,.. $1199 Cable 25'/50'/100'/500' (BNC or TB) ...... $15/25/35/120 A CC c P l u S re f C A Aulhoriredi HP LascrJct 5/5N/5IvL $1799/2120/2485 LaserPrinter RAM Upg.... Call Terminator/T-connector/Connector .................. $5 each G/L, A/P, A/R, WSM, Payroll, Lanpak, Inventory Control, M hr b d e (Runni n g too slow? spend lots time waiting?) 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Kilpatrick (the "expert" ), who describewhat the Internet offers, its history, and how to access it. They quickly sail thtciugh vocabulary, then list a number of sites and describe searching. Withenthusiasm, they tell you how to get the news and weather, television summaries, or even the White House! The conversation is followed by panels listing Website references and glossaries. In all, the tape runs for 30 minutes. It comeswith the usual CompuServe software,and can be ordered by telephone or, if you now know how to use the Internet, thsough their Web site. But television is not a deep medium. Half an hour, isn't enough to demonstrate or explain how to actually do anything. If you want to know something, the video may tell you which Web site to look at,or it may refer you to a search engine.
I R
Frank and Anne stir your enthusiasni, but
• • By JIM CAUGHRAN• • "Why struggle through a book?" asks the blurb on the videotape box. People learn in different ways, and for those who missed all that has been written about the Internet, or who would rather watch than read, here's a television substitute. ABC's of the Internet starts with an 18minute conversation between Anne Hulegard (who plays the "neophyte") and Frank
don't really communicate a lot of knowledge. For USS25, you get only a quick overview, so it may be worthwhile to take the time to read a book, after all. ABC's of the /nremer, from HomeTown Television, US$19.9S + US$4.95 shipping andhandling. For more information or to order, write to 1200 Arresla Boulevard, ¹300, HermosaBeach, CA 90354, call 1-B00BB74671 or visit http;//www.lnternetabc.corn/ +
good forgo-it-alonegarners • • By DAVID ROSEN• • Karnuc Curse of the /2 Catchesis a strategy game based on a series of ancient legends told about the Caves of Dun-Huang. One such legend tells of a spring placed in the caves by Kuanyin, the Buddhist Goddess of Mercy. According to the legend, the holy waters ofthis spring should cure any disease or infirmity. Unfortunately for the human population of the time, a cruel demon once tried to destroy
the holy well. He was subdued and impris-
oned beneath the spring, but he remained strong and his ev il k new no b o unds. Sometimes he would burst forth, seize those who crossed his path, and turn them into stone. Your job is to navigate the magical world of the 12 caves, defeat the demon, and bring the sacred waters of the spring to the world. A multitude of puzzling challenges awaits you along the way. Karma will appeal to you if you enjoy solving tricky mysteries without much hand-holding. In addition, it's a definite advantage if you' ve had previous gaming experience. You' ll understand how programmers have hidden clues throughout the adventure and you' ll enjoy the disk's enigmatic look and feel. If you like strategy games and thinking puzzles, you' ll probably like Karma. If, on the other hand, you' re the type who likes to peek at the answers, you might want to think twice before buying. The online hints are cryptic at best and the manual won't be much help, either, since it's designed to simplify the installation process only. This, of course, is the point. If you want a shoot-'em-up game or another, similar adventure, you might get frustrated with Karma. Karma: Curse of the 12 Caves, from Discis Knowledge Research.Mac/rNin CD-ROM.Approx. $45. +
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MidStream Inc. has released of 007 for Win32, an innovative software protection M S WORD P A G EMAKER PAS C A L scheme that aHows users to password proVISVAL BASIC MS EXCEL CORELDRAW tect Win32 executable files. The software MS ACCESS PHOTOSHOP C++ modifies existing .EXE files so that the protected program will first ask for a password and will not start unless the correct passMW ~ TAA RVWGEOREZITNRACADEMICR CARRRRADVAECE/IRR//V' word is entered. Download a test version from company's home pages at http: //memF or information please call: or fa x i n at : bers.aol.corn/mid/ or http: // ourworld.com2 98-2 7 3 8 298-190 8 puserve.corn/homepages/mid/ 1999WILUNGOON AVE, BURNABY B.C.VSC SR3(Across Brsntwood Mall)
Pack up your modem Xircom Inc has introduced an International Modem Travel Kit. Ttus kit olfers international business travellers a convenient solution for connecting PC aud modems to over 160 phone systems worldwide. The Modem Travel Kit has a suggested retail price of $179. Contact Xiicom at http: //www.xircom.corn/
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Net and TV: Together atlast Sony Electronics have announced that they will begin shipping their WebTV Internet T~ next month. With the aMity to hook up to any television, users can surf the Net or, using their TV's pictute-in-picuue feature, they can access a site during a TV show or commenial.
New IViac doctor arrives McAfee, the worlds leading vendor of antivirus software, has released VirusScan 2.0 for the Macintosh with a suggested retail priceof $88. McAfee provides anti-virus software for DOS, Windows 3.x,Windows 95 and NT, OS/2, UNIX, and the Macintosh platforms. For more information, check out http://www.mcafee.corn/
Printer in a briefcase Apple Canada Inc.announced the availability of the Color StyleWriter 2200, a highquality colour ink jet printer that's small and lightweight enough to fit in any standard briefcase and yet powerful enough to print laser-quality text and graphics. The Color StyleWriter 2200 is designed to com-
Zippy new connections G VC Corporation, f amous f o r th e i r modems, have introduced two new ISDN terminal adapters. Purported to be more than
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• • By LEELESTER • • Increasing your computer's memory has never been so cheap — or so easy. Even the fainthearted and those who have never looked inside a machine can do it. Random Access Memory (RAM) today sells for only a third of what it was at the beginning of the year and installing it can take Sve minutes or less. My Macintosh LC475 and Pentium 90 both came with 8 MB of RAM. But it was the latter, with its memory-hungry Windows 95 operating system, that really needed a boost.1ttat came home to me recently when I received a graphics program. The maker recommended 16 MB to run it.And things are getting worse as software increasingly gmws to humungous sixes and is requhed to do mote and mote. So, how do you go about increasing the memory in your machine? From the Mac Warehouse, on Eastern Avenue in Toronto, I got an 8 MB SIMM (single in-line memory modual). The instructions that came with it were clear and concise, truly a "dummy's" guide to installing memory.
Avolel rugs circa 1973 First, I disconnected allthe cables fmm the LC 475.The instructions told me to wear a grounding strap to avoid electrostatic damage to the SIMMs. A Mac Warehouse salesman, however, said I could earth myself by touching the disconnected power supply to dispel any static. "I' ve done hundreds of them without a gmunding strap," he said. "Things only go wmng if you' re shuffling amund on shag carpet and building up a charge." I took no chances. In my bathroom, I laid the CPU down alongside the sink before pressing two catches at the tear of the machine and lifting off the cover. Holding on to the tap, and offering prayers and incantations, it took me a moment or two to locate the socket holding
the 4 MB SIMM — the other 4 MB is on the logic board — which had to be removed. A minute later, I pushed aside a catch at each end of the socket and lifted it out. Holding the ieplacement in one hand, again by its edges, while grasping the tap with the other, and making sure there was no zesis. tance — a notch at one end ensures it can only be inserted one way — I gently eased in the new SIMM at an angle of 45 degrees until it would go no furthcx Slowly, I lined it until it was completely upright and it dicked into place. Nine minutes after I started, with the cover back on the CPU, I returned to my desk, plugged in the various cables and switched on. The familiar Mac tone and smiling face appeased. "About %Isis Macintosh" on the Apple menu told me I now had a computer with 12 MB of memory. The immediate result: everything appeared to work much hster and, of course, I can now have more and larger applications open at the same time.
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Figure 1 Source:Uftimote ftdemoryGuidefrom Kingston Technology Corporation often must be inserted in pairs. I already had a pair of 4 MB SIMMs in piac, so I needed either two more of 4 MB each, to give me 16 MB, or another of 8 MB (to go with the one I had), for a total of 24 MB. Not Kingston's hult — a dealer would have explained just what I needed. The slots were not as accessible in the midtower housing as those on the "pixu~x" LC 475, but the method of insertion was the same. Once Ihad acquhed a second 8 MB SIMM, it took only five minutes to install both modules. When I switched on, however, I found I still had an 8 MB machine. Back to Kingston, where another patient technician suggested I reverse the placement of the 4 MB and 8 MB SIMMs. ltkat done, I switched on again.
ltkis time, there was no picture on my monitor and a constant beep from the CPU. Switch of'f, take out the 4 MB SIMMs and switch on again. Yippee! I now had a 16 MB machine. Off again, and once more insert the 4 MB SIMMs. Finally, I had a 24 MB machine. Louis, the helpful technician, gently suggested that maybe I hadn't pushed the SIMMs all the way home. The whole process took less than 20 minutes. Next time, it will take less than 5.
Stuff to remember So, anyone can insert more memory, but before you buy, there are some things to look out foi'.
• Is a single memory module enough or do
I also received an & MB SIMM for my Pentium 90 I'mm Kingston Technology Corp., the world's largest independent memory maker. Kingston normally deals with uade outlets, but does offer free phone support to anyone purchasing its products. The company sent me some pages telling me how to install the moduleWthough not quite as dear as the Mac Warehouse's, they were adequate. The process should have been as simple with the Pentium machine, but wasn' t. Four screws holding the cover of the CPU in place took only 40 seconds to remove. I then decided to test Kingston's support service.I phoned and explained I had never installed memory in my life. The technician who answered quickly told me how to identify the sockets, He explained dearly how to insert the new module, but pointed out that extra SIMMs
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you need a pair? • Open your CPU, identify the slots, and ascertain if their contacts are gold or silver. You need a SIMM with the same type of contact, although sockets with silver terminals can accept SIMMs with golden pins. • Get the same speed SIMM as those already installed. If they' re slower, they won' t
Reading Is fundamental
work aswell;hster,and you pay for something you don't need. • Still nervous? Then get a grounding strap. • Go for SIMMs fmm a reputable manufacturer. Some SIMMs are less than top quality. They can affect performance or may even fail. • Make sure your dealer or the manuhctuter provides support should you run into problems. It's worth paying the extra fe bucks.
Lastly, there's the excellent Ulripaaare Nesysory Gssi4e, which tells you all you' ll ever need to know about memory. It' s available f o r fr e e fr o m Kin g ston Technology Corp. You can write to them at 17600 Newhope St., Fountain Valley, CA 92708, or call ( 714) 4 35-2600. Other information is available online at http: // www. kingston.corn/ +
c ont i n u e d f r o m p a g e ~ plement Apple Macintosh PowerBook computers, but can also be used on the desktop with most Macintosh and Power Macintosh models.Apple Canada's home page on the World Wide Web is http: //www.apple.ca/
Staying up to date Globe Information Services (a division of the Globe rayedNail) have produced an Internet news service aimed at the Canadian market. PointCast Canada is a ftee service that displays up.to-the-minute news, sports, ~cather, and stock information directly to the computer screen when the user is connected to the Internet. PointCast can be downloaded from http: //www.pointcast.ca/
Lawyers all in a row
What to do if you want to get out of the country fast.
The Canadian Lawyer Index (CLI) is an all new approach to lawyer referral services. It allows the client to prescreen lawyers literally and figuratively on their home computers. Most people are intimidated and reluctant to ask hard questions when seeking a hwyer, but the CLI will at least help them to make the first step in equalizing the game. It is new, it is growing, and it can be found at kttp://www.akamail.corn/lawyers/
Virtual clinic Mediconsult. corn Ltd. have announced a virtual medical clinic on the Internet at http: //www.mediconsult.corn/ Topics are broad and include information on AIDS, allergies, arthritis, asthma, breast cancer, diabetes, heart disease, hypertension,pregnancy complications, and prostate cancer. +
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Use Recharged Toner Cartridges By the time you read this, Merlin (the next v ersion o f OS/ 2 ) should be available at your local software retailer. As I write this article, IBM had just a nnounced that t h e Merlin launch is scheduled for Sept 25th in San Francisco, Byte magazine claims that Merlin will have a suggested retail price of US$299, but as we all know, street value is always significantly less than the manufacturer's suggested retail price. I'm guessing that it will sell for about the same as Warp Connect currently does. With the release of Merlin, it would appear that IBM has finally decided not to support Windows 95 applications under OS/2. Vice President John Thompson announced that OS/2 will be reconfigured to make it a better Java platform, and that he feels that the industry's overwhelming interest in Java makes it the broader-based development environment, not Windows.
The beta files Remember my OS/2 SoftwareSuite shootout back in the January 1996 issue? At that time, Lotus SmartSuite owned the market, with SiarQfjice a popular choice in Europe. Well, things might be looking up for North Americans. because StarOffice 3 .1 h a s entered International beta. "International beta," you ponder? Beta versions in English, French, Dutch, Italian, and Spanish were made available last summer. Consistingof a word processor,spreadsheet, graphics and presentation package, graphicimage manipulator, and charting utility, this package is one I feel could quickly wrestle much of the market share from Lotus. Since the ben prognm expires this fall, it would appear that a North American release is imminent. Unfortunately, I wish I could be as optimistic about Lotus SmartSuite for QS/2. lVord Pro for QS/2 should be released in 1996. but the chances of seeing an entire (or compietr) SmartSuite package in the near future look dismal.
OS/2 supporter unhappy with IBM The OS/2 community hasbeen saddened by the announcement that Will Zachmann, former writer for both QS/2 Professional and QS/2 Magazine, has publicly distanced himself from OS/2. He is extremely disappointed that IBM appears to be lacldustre in its support for OS/2. He claims the final straw came at the 1996 International Forum for IT Analysts here in Toronto. IBM ignored OS/2 for the entire seminar, and even upon direct questioning, IBM representatives danced around the OS/2 support issue. Zachmann feels that if IBM supports Windows NT more than its own product, then maybe he is supporting the wrong product, too. Zachmann's novv infamous quote: "...OS/2 (is) dead or a lame duck." Let's hope the release of Merlin cheered him up a little.
Hot new 0$/2 products Hot off of their presentations at Comdex Canada in Toronto, North York's own T rue Spectra h a v e rel e ased t he i r Photo)Graphics package. Allowing you to create, enhance, and combine an unlimited number of digital images, text, and draw objects,Photo)Graphics appears to be taking the OS/2 graphics world by storm. Bryan Sarty of Ho~ o f Technology feels that this product will soon grace the number
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one spot on their top-seller list, as demand so
far has been astronomical. TrueSpectra have had a busy summer giving demonstrations at various OS/2 user groups. For more information, check out their Web page at hnp://www.truespectta.corn/ If you lovethe game Minesweeper,hold o nto your h at ! A new ve r sion o f Minesweeper w i th a twi s t h a s b e e n released — in this case, you can play in three dimensions. The matrix size, number of mines, and difficulty are all configurable, and allgames are tried by the program and are claimed to be solvable without guessing. You can get a copy of this sharewaie program from ftp://ftpos2.nmsu.edu/os2/games/ MINED.ZIP Still programming in Pascal? Then you should definitely check out Virtual Pascal for OS/2 (VP/2). FPrint UK Ltd. is now shipping version 1.10 of its native Pascal compiler. Fully compatible with Borland Pascal version 7, VP/2 is now faster and easier to use than ever. It features an integrated environment and debugger, so you can write both 16-bit and 52-bit native OS/2 programs easily. VP/2 1.10 has a suggested retail price of US$245, but the upgrade is free to all version 1.0 owners. For more information, contact fPrint at http: //www.fprint.co, uk/vpascal/
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FI eeware ofthe month Miltiadis Mitrakes of Scotland has written an addictive little game of Chinese Checkers (currently at version 0.66) that features multiplayer (up to six users) and multimedia support. Freely available, you can download it from Hobbes at ftp://hobbes.nmsu.edu/ os2/games/CC2066.ZIP o r c o ntact the author at mmitraka@cs.strath.ac.uk
data communications equipment
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Kevin Unfield is a Toronto-basedaerospace engineer and freelance writer. He can be reached via e-mail at linfieldetorfree.net +
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It's been said that life imitates art and that • • '• movies are a window onto life itself. Comedy, drama, romance, adventure — it's all there on the big (and little) screen. Here's how this month's Mac news can be seen when compared to a few movies in recent history.
posed to be the silent partner? You can almost imagine the next set of ads featuring the dog behind a desk barking out,"gee, the cost of inflation is really making our numbers look rrrrrooough." So, what can we learn &om these new ads? That people who buy Macs gei advice kom
dogs? The ical question is, who thinks up this copy? And, more to the point, whoapplies ti!
Sleeping with the Enemy Two months ago, gentle readers, you might have caught MacRant's August column, entitled Strmge marriages."The column concentrated on the reasons why people — and companies — get married. The central theme of the piece was that an old Zen master had once explained the two reasons why people get married:"the first reason is love; the second reason is the lack of love." Well, I'd heard a crazy rumour at one of the many steamy MacWorld parties. It was too crazy to report hst month, however, espedally without confirmation. The rumour? Microsoft had set up a secret project to help Apple's third — party developers create software for the Mac platform! A few years back, 20th Century Fox released a movie called SfeePfiig cutrb the Enemy. Themovie starred Julia Roberts as a newlywed who gradually discovered that her fairy — tale marriage was filled with deceit, misery, and horrible brutality. But a marriage of even more bizarre circumstances has apparently been a very well kept secret in Silicon Valley for over a year. Microsoft has funded a program encouraging small Macbased software developers to create Internet applications on the Apple phtform. What's with this sudden turnaround in behaviour? According to industry observers, Mlcmsok's newibund financial and technical support of Apple's developer support program stands to benefit Microsoft in two ways. Hist, Microso< looks better to the US government's antitrust hwyers — especially in an election year. Secondly, and probably more to the point, having Apple on its side of the Microsoft versus Netscape battle can only help. Even though Microsoft is essentially dumping its Internet &g4oiur software by I giving it away for fiee, the company still sees g the need to help the game along. Cunning, eh?
Crocodile Dundee For years, Apple was criticized for not having any teeth in its licensing activities. Now, hot on the heels of the successes of Power Computing and other done makers comes news that Apple is considering punishing dealers who sell Macintosh dones as well as Apple's own Macs. This is aheady happening in Australia, where done makers have reportedly made some inroads at Apple's expense. Apple Australia has thtteatened to cut rebates and cooperative marketing dollars hum its authorized iesellers who also stock dones, Agents — small firms selling into Apple's education market — will reportedly have their business agreements terminated if they are found to be offering dones. George Scalise, Apple's chief adminisuative officer, explained in a recent press conference that the company's corporate group had not yet set a world-wide policy on the matter.
Dumb and Dumber Steve Vamos is in the news again. A few months ago, we reported that Vamos, the managing dhector of Apple's Austiaiia division, suggested the company should market Apple — branded PCs b a sed o n the Windows/intel platform. TIiat was a dumb statement I made," admitted an apologetic Vamos — amany-year
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veteran of IBM — in a press conference a few weeks ago. Vamos now says he fully supports the forthcoming Apple's implementation of the PowerPC architecture as the computing way of the future.
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(d ada VAY 1T1 Almost every MacHead has heard the stoTel: 273-3899 ries: MIS guys at large companies dumping Macs in favour of those "cheaper" PCs. It doesn't seem to matter to these Windowsi a lovers that every single independent con• • a sulting study has found that Macs are easier 'i e st I I and less expensive to use. Well, now comes the news that Mac users are fighting hack. sAcerPCIGreenBoard(256 KPipeline Cache) Take, for example, the plight of Mac users at NASA's Johnson Space Center.The battle ' On-BoardEIDE k I/O began inore that a year ago and pitted the ' 16 MB RAM, 2MBPCI VideoCard(MPEG) center's chief information officer, John '1 .6 GB HardDrive, 1,44 MB3.5"FDD Garman, against nearly 5,000 Mac users. ' Acer 15"SVGADigital Monitor Garman reportedly wanted to standardize the ' Acer SXCD-Rom, 16Bit PNPSoundCard centre onWindows 95 and embarked on a " USR 28,8 Rice Fax/Modem program to rid the place of any traces of nonMicrosoft gear. Mac users rallied and fought ' Windows95, LotusSmartSuite 96prejoaded back, citing that Windows had been adopted sTwoYearsparts0 ServiceWarranty without the specialized ~ d e c ost studies requhed by NASA and US federal regulations. 'Ihe situation really exlikxled when a local Printer Special Offer Houston TV station heard about the estimated (When Purchasing With Acer Systems) $2.9 million dollais ~ to c o nvert the Mac Canon BJC-210 Colour Bubble Jet..........$150 users to the supposedly cheapmWin~ ise d Canon BJC-4100 Colour Bubble Jet........$250 computers.'Ihe TV segment also uncovered a Miaow advertisement in which Garman was Lexmark Jetprinter 1020 Colour Inkjet....$100 thankedby name for his ~e in b e ta test- Lexmark WinWriter 150C Colour Inkjet..$250 ing the then soontobeeleased Windows 95, •
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Perhaps the real reason Microsoft is taking pity on Apple is due to Apple's new Canadian advertising campaign. Readers of this column know well MacRant's long — standing ridicule of Apple Canada's ads. You may have seen the latest salvo, which features large billboards at downtown street corners. Besides the few words of text, they feature an Applelogo and the huge face of a sadlooking dog. The text reads:"I have a business plan...a silent partner...and a Macintosh." Now, who's talking here? A human? The dog? I mean, the only living thing on the bill- ) board is the dog. Perhaps the dog is sup- g
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A recent lunch date turned into a heated debate on the merits, or lack thereof, of distance education. M y c o m p anion, much to my chagrin. failed to see the benefits of learning in front of a computer monitor. She views the traditional inclass exchange of knowledge as the one and only way to go. I beg to differ. ln its infancy, distance education surfaced as little more than print versions of courses. Participants received course outlines, notes, assignments, and tests through the mail. If they had questions, they would write to the instructor or, if long-distance charges were not prohibitive, communicate by phone. Each student was i solated f ro m e ach o t h er. Procrastination i n s u b m itting assignments was common, Of course, isolation and disconnectedness happen even in the best of traditional classrooms.
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ment, oblivious to place and time. But let's be cautious. It's too easy to simply upload course syllabi, tests, and assignments and set yourself up as a purveyor of knowledge. Sure, it's great to have access tothis stuff 24 hours a day from all corners of the globe. But this is not the perfect model of distance learning. To my mind, the best distance-learning courses reach out across the miles and respond to the learner. It's not the content of the course that spells successa lthough this shouldn't be left by t h e wayside — but the ongoing interaction between faculty and participants.
Interaction is lacy Recent theories of education focus on the importance of learning as opposed to teaching. Active s t udent p a r t icipants — as opposed to passive receivers of information — reap more b e nefits. Many grade-school teachers are experts in involving their students in learning. Unfortunately, when those same students march through halts of higher learning, the old role of teacher as "sage on the stage" is often resurrected. Here's where the power of the comp uter as a l e a rning t oo l c o mes i n . Distance learning h a s a l w ays b e en dependent on thedevelopment of communications. Today, the personal computer is poised to impact distance learning likenever before. Here isa means of connecting teacher, learner„and community of learners in a totally flexible environ-
Learning phiiosophy This type of interactive distant-learning experience is just beginning to surface. I
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stumbled across an introductory philosophy course a t t h e O r e go n S t ate University (http: //www.cs.orst.edu/). A statement in the course syllabus reads, n You become a participant rather than a mere recipient, o f y o u r e d u cation." S tudents are free to c h art t heir o w n learning path f ro m w i t hi n a c o u r se framework. A graphical representation of a labyrinth helps students to keep visual tabs of their progress. Vital to this course are ongoing discussions between students and c o u rse instructor. In fact, a rather lengthy document pinpoints necessary "Netiquette n techniques by w h i c h s t udents must abide. Since communicating by computer neutralizes expression, the benefits of group dynamics and body language are absent. This often leads to misinterpretations. Participants must be conversant with skills in writing e-mail responses, respecting privacy, and recognizing cultural differences in expression. Here's another example. An o n line exercise for an immunology course at University of Toledo challenges students to work with the computer to simulate an actual experiment in equilibrium dialysis. I will spare you the details of this one, but basically, the student learns the necessary chemistry content, sets the simulated laboratory conditions, then runs the experiment. Feedback is provided along the way.
Learning to change No doubt, if distance learning is to make a dent in the stubbornly pervasive
classical model of teaching, a paradigm shift is required by both learner and t eacher. Students must be w i l l ing t o jump in and get involved. They must participate in online chat areas and express opinions succinctly in e-mail. Time-management skills are crucial, as are concentration skills. Recent research in distance learning indicates that the greater the teacher involvement, the greater the completion rate of distance courses. Just as in traditional classrooms, students need ongoing support and direction. In fact, with little if any physical contact, many students require greater support to achieve. Audio and video teleconferences offer real-time alternatives to "in the flesh" visits. E-mail or electronic BBSs provide interaction and support by delayed time. Teachers also need built-in support mechanisms. A l b e r ta' s Ath a basca University assigns ten students to one mentor i n t h e M a s ter o f D i s t ance Education program. The University of British Columbia uses teleconferences with other students and tutors, as well as a telephone tutoring system. Effective distance-education instructors require numerous credentials. The best are able to identify a distant learner's characteristics, design and develop interactive courseware, adapt teaching strategies to deliver instruction at a distance, evaluate student achievement, and be comfortable with everwhanging technology. A pretty tall order when educational dollars are short.
Is It worth itT Distance learning encourages a new
Power Bars
Sandra Mingail is a Toronto-based computer educator and consultant. Send comments to mingail@idirect.corn +
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breed of learning facilitators to take up the cause and prove that educational benefits can b e r eaped, Benefits are plentiful. Adults acquire new skills without having to quit their jobs. At-risk students gain a chance to beef up skills. Rural communities plug i nto i n ternational institutions of h i gher learning. Schools share resources and expertise amongst a virtual global staff-room. A perfect example of this online sharing is the World Lecture Hall (http: // www.utexas.edu/ w o r ld / 1ecture/), which contains an alphabetical listing of courses from accounting and business administration to t r avel-industry management and zoology. Its international faculty submit c o urse syllabi, assignments, lecture notes, exams, class calendars, a n d m ul t i m edi a te x t b o oks. Students may enroll for credit or simply "audit" courses. Distance education is not a new mediu m. It's been around in on e form o r another for years. What is new — and, I might add, extremely exciting — is the potential for interactivity that new technology presents. From the comfort of my own home, I can exchange ideas with colleagues, hand in assignments, write an exam, or receive tutoring from my instructor. Don't get me wrong. I do not suggest that distance learning spells the end to live classroom encounters — well, not yet, anyway. But the right combination of both produces results too enticing to ignore.
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Surprise, surprise: sex sells. At least, on the Internet it dees. While purveyors of other goods and services still ponder how to flog their wares via the Iet, Playhny says its site is profitahle. Sn many Ietizeas look in that the magazine ran charge advertisers from llSS1,25D to $26,25D Inr every 1,666 visitors who want a gander at the mag's nudePlaymates.
While purveyors of other goods and services still ponder how to flog their wares via the Net, Playboy says its site is profitable. So many Netizens look in that the magazine can charge advertisers from
US$1,250 to $26,250 for every 1,000 visitors who want a gander at the mag's nude Playmates.
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A poll of Web developers and authors by the Georgia I nstitute o f T e chnology Graphics, Visualisation, and Usability Centre pours cold water on a software product commonly held to be one of the hottest items around. The survey found that only 17 per cent have programmed in Java, although 60 per cent expect to do so within 12 months. Only 15 per cent thought it will ievolutionize the Web, while almost three out of ten declared it had no value at aH or only looks nice,
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Anti-shareholder software required? Directors of Symantec, known for its antivirus software, probably wish they had a program to protect themselves against dissident shareholders. A California group, in a class-action lawsuit, claims the company inflated the value of its shares. It cites statements made by Symantec of f i cials ab o u t N orto n Navtgator, Norton Anti-Virus, and Norton Uttltties Windows 95 utility software, the company's enterprise products, and its sales in Europe between June 9, 1995, and January 8, 1996, and claims financial stateinents for the first and second quarters of fiscal 1996 violated Generally Accepted Accounting Principles. That, says the group, pushed the shares up to US$33.25, enabling the company to .
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acquire Toronto software maker Delrina for 15 million shares while company officials sold off 392,902 shares. The group alleges the actions took place before the news got out that Eumpean sales and those ofWindows 95 sofhrm were very weak and that, due to huge pmduct returns, Symantec would sufler flat revenue growth in the third quarter of 1996.
World chess champion Garry Kasparov s tands to make US$1.1 million for a rematch against IBM's Deep Blue supercomputer. The computer can calculate hundreds of millions of moves per second, but was beaten 4-2 during their last match by Kasparov's subtlety and unpredictability against its preprog ramming. Now, say Big Blue programmers, Deep Blue
is a better strategist and can adapt to Kasparov's style. The rematch is proposed for New York next May.
Researchers shatter Windows Dataquest researchers predict Windows 95 shipments are 27 per cent lower than they had predicted. The reason: Windows 3.1 continues to sell well. Windows 95 shipments this year, they say,
will reach 45.7 million vs. 18.5 million units in 1995. But, driven by demand from large and medium companies, Windows 3.1 shipments will only decline to 20.9 million units instead of the 9.5 million estimated earlier. Last year's shipments: 39.7 million units. Lee Lester mayown sharesin companiesmentioned in this column. +
Mac clones power up M acintosh clone m a k e r Po w e r Computing's new models, due out by the time this appears, will put pressure on Apple's Performas.Aimed at home and entertainment buyers, the lowland PowerBase series will be housed in a midsize tower and a low-profile, Mac LC-style case with 180,200, and 240 MHz 603e pmcessors. They will also have 2 MB of video RAM (expandable to 4 MB), three standard PCI slots, 8X+peed CD-ROM drive, 1.2 GB IDE hard drive, 256 KB cache card, 16 MB of RAM, and a 3-D accelerator board. Iikely prices for the CPUs, with keyboard and mouse: US$1,495 (180 MHz), $1,795 (200 MHz), and $2,195 (240 MHz).
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Alta Vista takes the high view Digital Equipment Corp. looks to be selling off a chunk of its Altavista Internet Software subsidiary to cash in on the popularity of the company's Internet seaxch service. It has filed with the US Securities and Exchange Commission to sell up to 20 per cent of Altavista.
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AOL Junks the Junk-mailers America Online is blocking Internet sites that send mass junk-mail messages to its subscribers. Junk mail, it says, is the leading source of complaints from members. It had tried working with operators to stop the unwanted mail, but several xefused to do so or ignoxed its requests. AOL will provide members with the means to customize their email and xefuse unwanted communications. Among the sites blocked are answerme.corn, cyberpxomo.corn, honeys.corn, netfxee.corn, and servint.corn.
Shares escape Metscape Netscape Communications chairman James Clark looks set to pocket US$76.5 million as he sells 9 per cent of his 1.75 millionshare holding in the company he cofoundecLThe announcement came just before the launch of r i val M i crosoft's impmved Explorer Internet browser. But it was 12 months late frxr Clark. If he had sold the shares a yearearlier, when Netscape went public, he would have received roughly $144.9 million for them. His total holdings have dedined in value Ixom $1.61 billion to $761.4 million. Other Netscape executives selling shares include vice president/co-founder Mare Andxeessen, who intends to unload 100,000 of his 1.6 million; James Barksdale, president and CEO, 200,000 of his 6.46 million; and John David Baxksdale, his son, who will sell 100,000 shares. James Barksdale previously sold 1.28 million shares, 17 per cent of his stake, for some $81 million. Andreessen sold 360,000 shares,18 per cent of his holding, for about $21.9 million.
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Increasingly, n<tn-profit groups are seeking unpaid help through the Net. Sonic of the 6% YMCA Canada offices are exploring N e t-based volunteer recruitment, and the United Way of Canada is developing a central electronic clearinghouse for v o l unteer recruitment. Although only a half-dozen Uttited Way chaptersacross Canada have their own Web site, United Way spokesperson Jules Belanger says the agency hopes to be able to link all 121 offices in the near future. "We' re not going to recruit volunteers nationally, but our site will be hotlinked to local offices where you will be able to find out what their needs are," he says. The same holds true for Volunteer
Canada. They, too, are developing a national Web site to link 200 volunteering affiliates nationwide. Volunteer recruitment will r emain at the l ocal level, while the Aationalsite will contain more general information, such as volunteer statistics, conference detai)s, articles, and the results of research in the area of votuttteerirtg.
Looking for a
few good people The Volunteer Canada site ssui also offer hot links to other national attd intemational volunteer agencies. Paddy Bowen, executive director of Volunteer Canada, expects cyber-recruiting will soon replace the more conventional telephone-based and bulletin board methods. "I think you' re going to see groups relying on the Internet for both pro-
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OW 0 • • By AlAN THWAITS • •
Bff, you' ve finally made the big
decision: you're g oing to run your
about IRQ conflicts, base addresses, and the quirks of your modem than you ever dreamed possible. Go slowly, be kind to yourself, and take breaks when frustration sets in. The system is up and running and it works
(you know, because your most trusted friend has logged on a couple of times).You now need to spend some time in the Sales Ofnce. With aH due respect to Mare Andreessen of Netscape fame, if you build it, they won't rrec-
essanily come — BBSsneed the light of day to flourish. So, you become a salesperson. Tell eeeryorseabout your new BBS — your friends and family (that's what they' re there
nwn BBS. you know from years nf BBSing what wnrks and what does-
Pre-owned vehicles on the INTERNET!
n't, you even know the difference between a Zmodem traasfer and a base address. And, let's face it, yon're baundlo dnbetterthansome of the lame hoards yon've seen aut
erww.cyher eel'.eom
there in 8 B Sland. But holdon, bucko. Building a good BBS rakes more than brave words and a pure heart. It takes planning, grit, and more than a little determination. So, to help you on your way to being the Sysop of All Sysops, here's a brief tour that will put things in perspective. First stop is the Drawing Board. Many a good BBS has gone the way of the dodo because good planning wasn't d one. Running a BBS will have a large impact on your time and energy — not to mention your budget! — so research is a necessity.
FlOIIS Confident gaze of the master of his own domains •
What do you want to de First of all, consider what kind of board you want to run, and what its overall theme will be. Are you going to run a hobbyist board,a support board for your business, or an entreprerreurial board (i.e., one that's going to make money)? Each type of BBS operation will have dinerent requirements on you and your equipment. The next step is to state the theme of the board dearly After all, if it isn't dear to you, it won't be dear to anyone else, will it? Will you be the comfortable rMnghbourhood BBS where fiends meet Sends? Or a complete source of sharessme and beeves? Will you oler tedmia6 support to users of X Brand products? The dioice is yoursbut make the choice mxu, not later. Next, consider how much time and money you' re willing to give the new venture. Get a pencil and paper (yes,Virginia, these tools are still used!), and write down how many hours you' re going to give each week to system maintenance, management duties, and user handholding. Estimate your total hardware and software investment. Add one-tiine costs (such as a dedicated phone line or e-mail gateway service). Then calculate total onetime and monthly costs (time and money). Still with us? Good. Now it's time to go to the Factory Hoor, where you' ll actually put together your system. Assuming you' ve chosen (from your vast experience as a BBS user) appropriate software, and a computer platform you' re comfortable with, the pieces of the puzzle can now be put together.
Start havlnca fun...newt This is the fun part. lnstaling and setting up a BBS system is the true home of Murphy's Law, so you' ll probably learn more
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puter store. There are opportunities everywhere — those I' ve listed are just examples. Be creative. If you belong to a business networking group, offer its members a free discussion forum on your system. If your board is oriented towards families, invite teens and younger kids to get online — or offer a teen the prestigious position of assistant sysop. Seniors' organizations, online garners, church groups, techies-
f ro m pag eS T
for, right?), other sysops (a curious breed, these folks will actually spread the word about a new "competitor"), and the people most likely to respond to your board's theme. Post a notice on the Toronto ComPutes! BBS List, send press releases to local computer clubs, post a message at your nearby com-
It's allvel And then, good Sysop, it's time to go back to the Laboratory. If all goes well, your board will attract (and keep) callers, you' ll deal successfully with the occasional hardware or software glitch, and you' ll think about enhancing the BBS. Perhaps it' ll be adding links to echo mail networks, or
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For instance, the folks at Volunteer Canada plan to monitor the number of visitors who access their site. The idea, says Bowen, is to show potential corporate sponsors of the site the level of community interest.
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Turning to the Net for some non-profit gmups is also a way of getting younger volunteers — or donors. Care Canada is poised to become ihe first in Canada to seek online donations. "One of the things we' ve found is our donor base tends to be ol der Canadians who are 45-p!us," says Mary Lynn Lalonde, who heads Care Canada's direct-mail unit. "But we wanted to reach younger people through a inedium they' re more comfortable with." +
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moting volunteerism and recruiting volunteers," she says. Some grs)ups already have well defined Web pages. The Ontario March of Dimes site devotes a section to v o l unteering, which features a description of the organization *s volunteer committees, its befriending programs, and fund-raising needs. There's also an online Help-Wanted section. The Canadian Centre for Philanthropy site includes a section called How to Become an Imagine Community Partner. Others include the Manitoba Hospice Foundation, which contains information on how to become a volunteer fo r t h em , an d t h e T i m mins Volunteer Centre i n N o r t hern O n tario, which describes its mandate and advertises current volunteer open ings. Although a standard vo! unteer Web recruitment strategy has not been developed — if that's even required, given the unique needs each group might have-some groups are using the Net trial as a way to explore other
opportu nities.
• Micros<>II Mouse w/>»ous« l>a il •<
adding more online games, or expanding your market. Whatever the new development, it will mean going back through the four steps of planning your BBS. Think of the process as an upward spiral — sure, you' ll be revisiting the steps you took before, but each revisit will build on the wisdom you gained last time around.And both you and your BBS will be better for the experience! +
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•INFO I!sited la!ay of ~ b%:I/>Isa>viu c<~~ lbe Ontfsrlo March of limes http://www.omod.or! I/ The Canadian CentreforPNlanthropy Iittp://warw.cqs.ca/Ima!!Ine/ The aaanltoba Itospke Foiindatloa http://www.mbnet.mb.ca/irm/health/ stbhospk.html Tbe TknfnlnsVolunteer Centre ln Northern Ontario http: //www.fdanetofksa/pageLbsydiej/ IndeLhtml
Ca@ Canadahttp://www.care.ca/
C OMP U T E R P L A Y E R !
O CT O B E R 1 1 -
N OVE M S E R
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1996
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• • By PAUL LIMA • • "As the most participatory form of mass speech yet developed, the Internet deserves the highest pxotection fmm go vernm ental intrusion." When a United States fedexal court declared unconstitutional the Communications Decency Act (CDA), a law that would have xestxfcted freedom on the Internet, electxonic gxewoxks wexe set ofF on Web sites acmss NorthAmerica. "Cutting through the acronyms and argot that littered hearing testimony, the Internet may fairly be regarded as a neverwnding worldwide conversation," Judge Stewart D ahell wrote i n h i s o p i nion. T h e Government may not, thmugh the CDA, interrupt that conversation. As the most partidpatory form of mass speech yet developed, the Internet deserves the highest protection from yxverxunental intrusion." In defence of their judgment, the judges also statexh "Communications over the Internet do not invadean individual's home or appear on one's computer screen unbidden." honically, the ruling of the American court is in sync with Canadian public opinion: a recent Anderson Consulting survey revealed that the vast majority of Caxmlians believe the government or other oxganizatkMxs should pmvlded tools to let users filter material on the Internet, but leave it up to individuals to determixxe exactly what they will access thexe.
Hold the party hats Even with the defeat of the CDA,Website celebrations may have been premature, as freedom of expression on the Internet is under siege fmm other governments, organizations, Internet service pmviders IISPs), and even Net users. While Canadians have not had to worry, so ntr, about the yxvemment intervening in the dissemination of information on the Net, iStar Internet Inc., Canada's largest ISP, recently blocked access to 35 contentious newsgmups. Maxgo Lmgfoxd, coxpoxate and regulatory counsel, told iStar stafF by way of an ememo that "pursuant to iStar Internet Inc.'s policy to pxohibit use of the iStar network for illegal purposes, on the advice of legal counsel, certain newsyoups have been deleted as they contain material that contravenes the hxws of Canada." None of the material had been presented to the courts for judgment, however, and there were no indications that the police would lay chaxges if iStar had not blocked access to the gmups. The company refused to reveal a complete list of banned newsyoups, but the internal memo soon made its way to the Internet (surprise!) and iStar was accused of playing judge and jury. 'Ihe situation is similar to the actions CompuServe took last December. The USbased company caused a major upmar around the world when it denied users access to over 200 newsgroups. The ban was made to comply with German threats of pmsecution over access to images and information on the Internet. CompuServe has lift-
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Oon't shoot the messenger Until the CompuServe newsgroup ban, ISPs had taken the line that they cannot contml information users send over the Internet, just as the telephone companies are not responsible for what a person says on the p hone. Actions like t h ose t aken b y CompuServe and iStar weaken this daim. German ISPs now monitor newsgmup postings for compliance with German laws and plans call for an Internet Content Task Force QCTF) to cancel unwanted postings or bar
selected newsgxoups. Germany's minister for family affairs, Claudia Nolte, believes international standards may be xextuixed to prevent pomography and neo-Nazi material fmm appearing in cyberspace. Other governments — daiming to pmtect children, silence hate mongers, or counteract termrists — are cracldng down on Internet freedom. A recent Human Rights Watch report, "Silencing the Net," claims that at least ZO countries have place restriction on the Internet. By way of example: • A French bill mandates ISPs to block access to socalled undesirable Internet sources, including newsgxoups and Web sites. A government/industry body is working to defme undesirable." • I n many former Soviet Union countries, Internet users must sqjstm their e~ addxesses with government agenciessoantigovernment pxopaganda can be monitored. • Chinese and Singapoxean ISPs register with authorities and the Internet, is regulated like any other broadcast medium. • The government of Burma has restricted all telephone, fax, and Internet contact between Burmese and the world beyond. • South Korea has warned citizens they should not access North Koxean Web sites. In Vietnam, direct access to the Internet by individuals is banned.
" " ' Chinese anil Englishgamemagazines.
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Church chat — notl The Church of Scientology has been accused of censoring the Internet as well. Scientologists have been accused of spamming altxeligion.scientology with lengthy, pmChuxch messages in an attempt to disrupt online discussions about the Church.A report in Now, an alternate newspaper in Toronto, daimed up to 20,000 messages (over 50,000 megabytes of mater!sf were posted over a nine-day period. Just as governments,ISPs, and various organisations have been accused of playing judge and jury, some Netizens have taken it upon themselves to enforce Netiquette standards that state messages should be posted to one or two newsgmups only. They have let loose Cancelmoose, a cyber robot or "bot" that looks for and cancels cross-posts. But in the spirit of democracy that so many Net users cherish, there axe lively discussions on the Internet about these actions. +
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COMPLIMENTARY SUBSCRIPTION
Wholesaler
Which best describes your firm's primary business at your location? (check oneonly)
THE RESELLER'S R E S O URCE
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Are you involved in the selling, reselling, and/or dish1butlon of computer/networking systems, software or services? Q No Q Yes Which best describes your Iob title group? (check oneonly) P Presiden(/VP/ocvncr/gm Q Branch, slore, district. regional munugcri Q Channel, retail. vuluc udded resellcri und manager» Purchusing und merchandising managers
Q Netwo r king
Q Unix Q Maci n t o sh What is the number of employees at this location? (clrecl onc only) IO.OOO or more Q 250 - 499 IS) - 249 P 5,000-9,999 P 2,000-4,999 Q 2O- 99 Q I,OOO- i.99 9 Q Leis than 20 Q 500- 999 What is your firm's approximate gross annual sales? (chock oneonly l Q Over $50 a(i(lion Q Over $5 million - $IO million Over $25 million - $50 million Q Over $ IO million - $25 million Q
Q Product development nlilllugerii Computer consultants
O v er $) million i5 - fmillion Un d er $) milli<in
/I I/ questions mustlre ansivered. /nerimplete canis hf// nnt lre prril esse(h The publisher resen'e» th» right tir detenniile qtru/i/i(ation.
Techllicul i11unugemcnt
Design, sys(em uml applicu(ion engineers P Marketing, salesmanagers
/Voter Ynu muy far your.cubseriptinn tn CCWt (6(J4) 508-2885
EMai I: j imlgiceoal ine.corn
C OMP U T E R
P L A Y ER !
OCTO BER 1 1 -
N OVE M B E R 8 ,
1996
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Mac Shrink™ by David Rosen
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o ijin oi ana en a ec i /)ISRP of MultiClip is US$149, bul it's vccccsivnally on sale — ask!
Dear Doctor: Reading the letter in a previous issue of TC! about a clipboard extensionfor OS/2 reminded me that I have for a long time wanted one for the Macintosh that would do the same thing. Specifically, I would like a "clipboard append" feature for my Mac. Do you know of any shareware program that does this? I know there is one that allows multiple clipboards, but unfortunately each of its separate pages only accepts overwrites.
TheDoctor, Legal resoliatlon Dear Doctor: When I go to print a colour page on my new LaserWriter 12/600 something weird happens. Documents seem to print okay in letter-size mode, but when I try to print on legal-size paper, my documents seem to i<>ac resolution. What's going on?
Thank», Jack from York University
Signed, Nancy in Montreal j«ck:As >au probably knou, inany Dear Xancy< Weil, it's tire />rinter's f«zdt. But befrrre ute stc<rl bl«wing the tech>iolvgy, ue sbvulri Ivnk «t bvu' crrlnur p r i n t ers c<rnctruct al l t h o se great colon> s. <)Inst calvur p r i n ters use « t e chnique crzll<'rl c< Cr>17 K cvlni<r i>inclel lr) >ie(r>'ese>zlc< particular colour nn «pri iited przge. In case y<ru'>e uia>zcteri>zg, Cil1 VKis «n «crrrn)»>zfn> Cyaiz ( w o s t o f u s c all i bi s col o u r "tu>z(<<vise"), <M«ge>zta (light reddisI>pz<>.pie), Vellvz«', znd blacK (dnn't czsk ine <<<I» tbe> chose "K" tv represent black). [Fr<>m the Free Online D i c tionary o l ' C o m puting ( http: // w f n - sh op. princ e t o n . ed u / c g i bin/foldoc/):"1'he K stands for 'Key' <ir 'blacK,' so as not to cause confusion ss ith the B (blue) in RC)B." — copy ed.]
COmmerCial <SI«C Prn<B<CtS effe Ctii'ely b«ve this feature built-in or usable u~itb a little imagination. Grapbicclesign (rrnducts — such as Adobe
Photoshop, fvr example — can be used i>i a ua) tb«t gii e s>rr«»ian> d>ffere>zt leziels of Undo. These uays include u orking in sep«rate "I«> ers" frrr e«cb of )'nz<r ideas a>id then selecfii el) «ppl)i>zg these layers in your urnrk.
The only tI>ird-p«rty prr>duct nj' u'bicb tbe Dr>ctor is «uvre that acids lei'els of Undo on rr s> steni-uici< I< i el is MultiClip Pro b)
Dldui ai C o >p. TI>e cvinpany r a n b e reacberl «t I-Bt)r)-S-18-5151. vr (30$) 6 ' 0 1112 fr>i rrrriers rrirtside vorth A»zer>'<'c<. Tbe
cvwpan) c«>z alsv be reached on lbe Web (bttp://uru i ui sliucirrz<. net/-nldz<vai/). Tbe
B) >nixing dife r ent a nzounts of t hese four crrlvurs, a pri nter is able to reproduce —u~itb varying degrees of successj «st about every colour yvu can imagine. B> tbe u ay, commercial printers, such as tbe folks u>bv print this nezz~spaper, use tbe sunie CMyTC colour madel tr> zvvrk their niciglc.
When y o u l>r r ugbt y o u r Cnln r LaserWriter 12/600 PS, it carne standard u itb 12 >negab) tes of RA/)I. This is nzvre tb«n e n ough tv g en e r ate s ufficient cvlrrured dots (vr 'Pixels" ) to construct a full calnur lettersize page. Tbe prnble»i ««ises uben printing legal-sized jobs. As I'1 e nientinned, the printer b«c only 12 <l1B of K4,<>1. This means it doesn't have sujficieiit >ne»zvr) to" n member" enough infnr>n«tivn tv pri>it tbe kzrger pcige using all four crrlrru>s> It uses a con>pression triciz tn dv the bestj nb it c«n in less-tba>i-optiwum crr>i<lit<oils. Accvrcling taApple, tbe Cnlr>r LaserWrite> «ses «higher compression techniquefnr pri>>ting on leg«l-size />«/rer <<sing only three of tbe four ai ailal>le cr>lnurs (cyan, wagenl«, and yellnu'). As «result of this i»cre«sect compression t echnique. i ery <ni>1/rlex pages (such as o nes coiztainiiig nir<n)' g>«/>bics objects) n>r<)' sbniir >Hiss>>zg pixelc i>1 jine lines or swcill tea. In «dditlrrn, lbe same pc<Res can shou jczgiries (erlges ui tb a l n u -resvlutirrn, stepperl
oar
appearance) and even colour changes. Tbe solution for your proble>n is to add more RAM Tv improve tbe image quality of such pages, you ca>z increase tbe pri>>ter's me>nary. With addi tin>zal printer meinory,tbe Color LaserWriter 12/600 PS can achieve the same quality u 'ith legal-size pages as ynu'i >e come tv expect u~I>e>z printing lettersize or A 4-size (' the European s tandard) d n c u ments u s in g a l l fuur colours. MacShrlnk FactSheets are back The Doctor now makes house calls. Well, perhaps not in person, but hey, what do you want for free? Back by popular demand. the MacShrink FactSheets now feature individual articles on how to prevent (and cure) system crashes, start-up problems, printing problems, SCSI hassles, and much more. A complete list of FactSheets svill be printed in next month's column and all are, as usual, free for t h e a sking (and a s e lfaddressed, stamped business-size envelope).
You can reach MacShrink directly by sending your message to MacShrinklaol.corn Your last name and e-mail address will not be printed. Please note that due to the volume of mail, individual questions cannot be answered. All questions become the property of MacShrink™ and Dawd
Rosen. +
Please send me a subscription toComputer PfayeH Cancer Compvtesl B,C. EChtiottand enter me in the Nov. 1/95 draw for a World Travel Atlas 3rd edition Interactive CD-Rom. A one-year subscription cost $24.95 (incl. )J~~
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Name:
Company (if appl>cablej Address: City:
Prov.
Phone Number: sub>crip<i<>i<are s transferable I>«) «<>i<-refundable.
t604}608-26$8 Fczcsimi Jzz bOS-26$b C OMP U T E R P L A Y E R !
OCTO BER I 1 -
N OVE M B E R
8,
19 9 6
Send to: SUBSCR>PTIONS Computer Player! Canada Computes! BC Edition 503-425 Car>all St. Vancouver BC V68 6E3
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Y ou A s k e d borrm> a Micro Solutions CD. ROM and with it I had
Copy tbe device driver to a copy of disk I and add the statement "BASEDEV=BPCDOS2 ADD . fI you need to make room on tbe disk; delete one of tbe other CD-
no trouble installing Iyleriin on my notebook. First og make sure you have tbe latest device driver. Go t o h f i croSolutions's Web site f b ttp(// wurw micro-solutions,corn/) and get the proper driver for your Backpak model. Tivo drivers exist: one for tbesingle and double speed, and one for the triple and quadruple speed,
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Keii n Liii field resp<rods!A Fi vpak
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for Warpu as Fixpak 22 Itb~~ are no( releasedin consecutive order;lhe one released before 22 was Fixpak I 7). It is available from the Internet l7'P site hobbes.nmsu.edu orIBM's Web site, You can g e t i n f o r m a tio n on Fixpaks fro»i (he >naster update lis( at b((p:/Iu u u',cincy(eamns2,urg/ > n a s-
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do <his> I welcome any advice/suggestions.l'hanks in advance!
Scott Kevin Linfield responds: Talk about perfec( li ming! 1Vhen I received my beta copy o f OS/2 hlerlln, I u anted to ins(all i( un >ny no(cbook. U>if ortuna(ell>, I il o n r >( bale a CD-RO(yI for it and I did n u(
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I Learn and Compare . Sceptree now offers three , Wllaalplay monitor lines: I
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Call Laprn for more information on each inn>valise line,
ers, microphone.earphonejack.
EXC
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SEE
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scEpTRE do>tries s 4>j>rlit>j> of all profits io thr zaorj>si car society or ssn nit<ra In 4>> ppj>>4af cac Es., the cjr>rer for it sr>rt>t>vcr>onal Endsngejsjr sp>>cise. @1996 sos prr<E Technologies, Ii>c. Ail Rights Rj>ssrvsar. Arr product sl>4> brand names are 4>sjrst>lsjrjs or te rri>re>ed rraarsma>rjs of their respective coma>sj>iss.
relish tbe thought of crea(ing (>0or so diskettes. Lucky for me I u ras able to
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terupda(e. h(mi W "I . I>r>»«4>r at, • ' f, » e Be u.arned that IBhl <and I) ncom- IS ex-"I'?X» ccrr' ', lr 4><>W s»»S r' rs>«a<au>4a4 mend (ha() rou ins(all a Fivpak only if t>M 4• j I 4 )rou are baiing p>rible»>s uritb OS/2. You can dou nload a Fivpak k RErt Dh1E a nd determine if it u i i l fix an> p>v>hie>ns)rou are bai>ing uitb OS/2. Wi(b tbe release of >Merli» (ihe nex( i>ersion of OS/2), y ou n iay u i i n t ( o See the rest of the Sceptre Family
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lVarp or earlier, you must also select a piissuord An easy one (o remember is (rr use a single space or any one character. Wi(b illerli n, I ou can se( it up so (ba( no passu ord is needed. Nuuc, af(er (en minutes of no mouse or keyboard actii ri(y, yoiir D esi((up u ill go blank.
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and. copy the device driver from disk I and add the drkrer tOyuur CONFIG.SYS. O
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must reboot from tbe floppy to a command prompt
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Installation disk and then Disk I o f y o u r Warp Connect CD-ROhf. Note, however, that the installation program will not copy this driver otvn to your hant drive, so ivben you are asked to reboot to conttnue the install you
ROhi device drivers and make sure you REM out tbe correspondingline in your COÃFIGSYS.ALso check to make sure your CONFIGSYS contains the lines
«eeer e r e e
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ln the June issue, you mentioned that there is a screensaver built into OSIZ.Where do I find this?
" Properties" if
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1996
.,--= 1.-4""" i ndeX ."> -
-
5068-B Kingsway,{2 Blocks East of Metrotown Center) Burnaby, V5H 2E7 Tel: (604)451-8682 Fax: 451-8611 http: //www.netci.corn Email: infolnetci.corn Hours: M-F: 9:30AM to 6:30PM, Saturday: 10:OOAM to 5:3QPM
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S yslem-Pro Computers..... . , . . . , , , TangentComputers TheOne-OffCDShop ..... , . . . . . , , , Trieeia ComputerCenter...,. . . , . .. , TrumpetDistributors...,. . . , . . . , . . . VancouverToner Plus..... . . . . . . . . . Varsity Computers ...,. . . , . . . . . . . . VirlaailyLive .. Warren DennyDigital imspinp Web WardsInkServices....,,...... ZED Dais SystemsCorp
.. . .2, 31 . . . . . . 14 .... . .11 .... . .36
.... . .47 ... . . .22 ... . . .21 .... . .53
... . . , 32
... . . .51
... . . .29
10, 10, 20 ... . . .67 ... . . .27 .... . .55 ... . . .60
.. . . . 61 . . . . . 23 .. . . . 42 .. . . . 11 . . . . . 66
... . .61 ... . .39
. ... . .3 .. . . . 43 ... , .53 .. . . . 24
...38, 05 . . . . . 46
.. . . . 60 .. . . . 61 .. . . . 59 .. . . . 27 .. . . . 30 . . . . . 37 ... . .61 .. . . . 45
.. . . .60 .. . . . 39 .. . . . 16 .. . . . 29 .. . . . 60 .. . . . 60 ... . . 49
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