1998 08 The Computer Paper - BC Edition by The Computer Paper

Tech Enterprise Focus: Doing Business With Government I

C ANA D A ' S

II I

C O M P U T E R 1 N F O RMATIO N S O U R C E

NEWS" -

F EATURE S "

R EVI E W S •

•

• •

QEll DIINENSIONXPSR400

NEWI PguyatW'0 PSOCE660R a 4eaMHx • t28MB 100MHz SDRAM Memory w/ECC

• 51 2KB Integrated (2 Cache

• 14.4GB UltraATAHard Drive (7200 RPM) • 19" 1200HS Monitor (17.9" v.i.s.)

• DiamondPermidia2 BMBAGPVideo Card • 32X Max'Variable CD-ROMDrive • Turtle Beach Montego A3D64-Voice PCI SoundCard • Altec Lansing ACS-295Speakers w/Subwoofer • IpmugaZip 100MB IDEInternal Drive with Two Cartridges

• 2 Universal Serial Bus (USB)Ports v Microsoft' Windows' 98

• MS' Office 97 SmalBusi l nessEdition w/Bookshelf • 3 Year limited Warranty' * Add a3CemvSCNEIfggMbNetwork Ccnf for 0110

+ Upgradeto3 Year Neat-Basiness-Day On-site' Service add0130

I I'4290'

Business Lease: tt51/Nlo

SELL DNIENSIONXPS11350

DELL 9156ENSION XPSM33

SELL DIMENSIONXPS9300

• 64MB 100MHt SDRAMMemory • 512KB Integrated l2 Cache • 10.1 GB Ultra ATAHard Drive (7200RPM)

• 64MB SDRAM Memory • 512KB Integrated (2 Cache • 8.4GB Ultra ATA Hard Drive • 17 1000HS Trinitron' Monitor (16.0' v.i.s.) • STBnVidia4MB AGP Video Card • 32X Max' Variable CD-ROM Drive • IntegratedYamahaWaveTable Sound • Altec LansingACS-90 Speakers • 2 Universal Serial Bus (USB)Ports

• 32MB SDRAM Memory • 512KB Integrated (2 Cache • 4.3GB Ultra ATA Hard Drive • 15' 800LS Monitor (13.7' v.i.s.l • STBnvidia 4MB AGPVideo Card • 32X Max' Variable CD. ROMDrive • 2 Universal Serial Bus (USB)Ports

l%uynul aPRUCE SSUII at SSMtuz

• 19 1200HS Monitor (17.9" v i.s.i

• ATIBMB Xpert98D 3D 2X AGP Video Card • 32X Max' Variable CD-ROM Ddive • Turtle Beach Montego A3D64-Voice PCI SoundCard ~ A)teeLansingACS-295 Speakers w/Subwoofer • 2 Universal Serial Bus (USB)Ports

• Microsoft Windows98

• MS ONce 97 Small BusinessEdition

• Microsoft Windows 98

• MS Office 97 SmalBusi l nessEdition w/Bookshelf • 3 Year limited Warranty' * 4dd e 3Com 3CRM Combo Nenverb Cenf

add SND c Upgradetoan fg,gGBUfnn AYAHenl

w/Booksheg

• 3 Year Limited Warranty' * Upgnrdete a 10 INDUS Monitor

PENTIUM UI'RUCES608 ut30NNRZ

BESTBllY

• Microsoft Windows 98

• MS Office 97 SmalBusi l nessEdition w/Bookshelf • 3 Year Limited Warranty' * Upgradeto NMB SDBAMadd0140 * Ilpgmdetoe 5 1GBHanf DmmaddNg

/Iy.ri visJ add 070 * 4dd e SNICapable' US Roboticsxg WinMedemIor gf10

Dmie add 0360

< 3 3 0 9 ' <2 7 9 0 '

<1 9 4 0 "

Basiaess Lease'. 8125/Mo

Businesslease: t105/96e

Business lease': 823/Bga

DELLDIMENSIONXPSR3%

DELLDIMENSIQN XPS Q265

•

UEWI 1%11IIUM 0PRUCESSURat 4MMltz ~-'.~~

•

.REyy!I%NTIUMII 1%0CESS08ut36NNHx

•

DELL 9IINENSIQN XPSR400

•

u~ ~g "(ff.

' •

:QElLDIMENSION XPS R460

REMI PMffatMU PRUC ESSORataaMtnz

uakn 1% sriluM UPRUCEssea mM0Muz

I%NIUM e PRO CESSORat MSMnx:

DELLOIIIENSloN XI'S R4N

tragITUMIIPBOC ESSORat400865a .'~=--

- '

• 128MB 100MHzSDRAMMemory

• 64MB 100MHz SDRAM Memory • 512KB Integrated L2Cache • 11.5GB UlnATA a Hard Drive

• 512KB Integrated(2 Cache

v 16.8GB Ultra ATA Hard Drive • 19" 1200HSMonitor l179' v.i.s.)

• 19"1200HS Monitor (17.9" v.i.s, I

•STBnvidia4MBAGPVideoCard

• 2X DVD-ROM Drive and Decoder Card

• Tun(a Beach Montage A3D64-Voice PCI SoundCard • A(tee LansinACS-495 g Do(byDigital Surround SoundSpeakersw/Subwoofer • 56KCapable'US Roboticsx2 Modem • 2UniversalSerial Bus(USB)Ports • Microsoft Windows 98

• ATIBMB Xpert98D 3D 2X AGP VideoCard • 32X Max' Variable CD. ROMDrive • Turtle BeachMontageA3D64-Voice PCI Sound Card • A(tee lansing ACS-295 Speakers w/Subwoofer • 56KCapab(eu USRoboticsx2W inM odem • lomega Zip 100MB IDEInternal Drive with Two Cartridges

• 2 Universal Serial Bus (USB)Ports

• MS Office 97 SmalBusi l nessEdition

• 64MB 100MHz SDRAMMemory • 512KB Integrated LZ Cache • 8.4GB Ulva ATA Hard Drive • 17'1000HSTrinitron Monitor (16.0' v.i.s.) • ATIBM BXpert98D 3D 2X AGPVideoCard • 32X Max' Variable CD-RDM Drive • Turtle Beach Montego A3D64-Voice PCI SoundCard • A)tee Lansing ACS-295Speakers w/Bubwoofer v 56KCapable' USRoboticsx2M odem • 2 Universal Serial Bus (USB)Ports • MicrosoftWindows 98

• Microsoft Home Essentials 98 with Money 98 • 3 Year Limited Warranty'

w/Bookshelf • 3 Year Limited Warranty" * Upgradeto 3YearNextNasiness-Dey On-ske' Seaice addSQB * Add ae IemageZip fggMBIDEIntenrai Drive IorS140

• Microsoft Windows 98

< 4444'

> 3 0 9 0 ' <3209'

Businesslease: 8156/Mo

•

+ Microsoft HomeEssentials 98 with Money 98 • 3 Year Limited Warranty' + Upgnrde to e fgAGB Ufea AYA Hanf Onve

eddggfg

* UpgmdeteQH HB INSDHr SDBAM addSgfg

Business Lease'. 8130/Mo

• •

QEIIINSPIRON 3200D255XT

•

c Iipgmderoa fg INNHS Menitoi If Pry via/add S70 * Upgmda to Aitac Iansing 40049f SpeskemvrifbOafbyOigimi Sanennd ScendaddSIN

• 64MB SDRAM Memory • 512KB Integrated (2 Cache • 4.3GB UltraATAHard Drive • lU 800LS Monitor (13.7' v.i.s.) • STBnVidia4MBAGPVideoCard • 32XMax'VanableCD-ROM Dnve • IntegratedYamahaW aveTableSound • Altec LansingACS-90Speakers • 56KCapable' US Roboticsx2W inModem • 2 Universal Serial Bus (USB)Ports • Microsoft Windows 98

• Microsoft Home Essentials 96 with Money 98 • 3 Year Limited Warranty" + Upgrade re a fy INNIS Monimr

/750 via./forgfgg * Upgntdetoyards BeachpCI Sound edd g70

<2109'

Business Lease: 8124/Mo

Businesslease: 883/Me

DEllINSPIRON 32000233XT

DELL INSPDIQN3200 9233ST

DELL INSPIRON3265 9233ST

v 13.3" XGA ACtiVe MatriX COIOur Dixpluy

v13.3" XGA Active Matrix Colour Display (102ix7aal • 64Me SDRAM Memory

• 12.1" SVGAActive Matrix Colour Display

• 12.1"SVGA Active Matrix Colour Display

• • • • • •

• 32MB SDRAM Memory • 512KB L2 Pipeline Burst Cache • 2.1GB Hard Drive • Modular 24X Max' Variable CD-ROMDrive • PCI Bus with 128-Bit Graphics Accelerator • 3D Stereo Surround Soundwith Yamaha Software Wavetable • Smart Lithium.ion Battery • Under 7 Pounds

• DVDMultimedi • Solution

• PCI Bus with 126-Bit Graphics Accelerator • 3D Stereo SurroundSoundwith Yamaha Software Wavetable • 56K Capable Modem

• Smart Lithium-lon Battery

• 512KB L2 Pipeline Burst Cache • 4.0GB Hard Drive (ATA-33) • Modular 24X Max'Variable CD-RDMDrive • PCI Bus with 128-Bit GraphicsAccelerator • 3D Stereo SurroundSoundwith Yamaha Software Wavetable v 56K Capable" Modem

• Under 7 Pounds

• Smart Lithium-lon Battery • Under 7 Pounds

• Microsoft Office 97 Smal Busi l nessEdition • Extendable One YearLimited Warranty' * Add anAdrmncedpert Bepficaser for Sfgg * Ufrgradeto a adBBHamfDrive add S420

• Microsoft Office 97 SmalBusi l nessEdition • Extendable One YearLimited Warranty' * Upgmde m a Mobile Pastime Hprocessor at 300MHzadd 0300 + Add e IemberCsnyingCaseIer 0138

<4800'

>3F99'

• Nylon CanyingCess • Microsoft Windows 98

Basiness Lease': 8112/55o

- -

Business Lease" 8126/86e

I e •

MaeILEPElrnUM aVUUCES808 utSQMuz

• 512KB L2 Pipeline Burst Cache • 4.0GB Herd Drive (ATA-33)

:: -'- <3390'

Muslkf I%NTMM It1%0CESSURat aaaMHz (1024x768) • 144MB SORAMMemory

emory

• 64MB 100MHzSDRAM M v512KBIntegrated L2 Cache . = s8.4GDU)tra ATAHard Drive ===: . "" ' = =IT III0LS Moliitor(159' VIs,i= aATI 8MB Xpert 989 3D 2XAGPVjdeo Card ~+4 • 2X QI/O-IIOM Drive andQecodNPCard: vTurtle Beach Montego A39 64-:Voice PCI 8ound Card • A)tee Lansing ACS-90 Speakel. •56KCapable"US Robdtics RRW inModetn • 2 Universal Serial Bus (USBI Putts • 88icreeott Windows58 • Microsoft Home Essentials 98 uath Money98 • 3 Year L)mited Warrant)fy

• Microsoft Windows98

Business Lease: 8133/Mo

M08ILE t%NttuM 0PRUCESSUNat aaSMHx

32MB SDRAM Memory 512KB IZ Pipeline BurstCache 3.2GB Hard Drive (ATA-33) Modular 24X Max'Variable CD-RDMDrive PCI Bus with 128-Bit Graphics Accelerator 3D Stereo Surround Soundwith Yamaha Software Wavetable • 56K Capable"' Modem • Smart Lithium-lon Battery • Under 7 Pounds • Microsoft Wmdows 98

• Microsoft Office 97 SmalBusi l nessEdition • Extendable One YearLimited Warranty'

c Upgrade m4AGD a Hard Drive add01$0 + Add aNy/oaCenyiag CessIer SIB

M08ILE PautntM Il PROC ESSORvaaMINuz

• Microsoft Windows 96

• Microsoft Office 97 Small BusinessEdition • Extendable One Year Limited Warranty' + Adda SNICapable' Mmfem forSfgg * Upgradete a 33GDHerdDnve eddS30

1-800-296-7154 Mon-Fri Bsm-10pm EST • Sat10am-6pmEST• Sun 12pm-5pmEST Service available inEnglishandFrench

<3240'

Businesslease':6122/Mo

>2000'

www.dell.ca/store

Business Lease': 8113/Mo

18 x2producuarecapable of 56Kbpsdownloads. Dueto Fccmissstat restrict powerrxrtput. however,ament downloadspeedsare limited to53Kbps.Uploadspeedsarelimited to33.6xbps. Actual speedsmaywry dependingonline conditions. 'Hon-oismntableprice.OLeasinganangadbyDel Finarmalsevcm Canada aninepedsnt amity toqualiliedbusinesscustomersonly Leasepricebasedma 36mcnth lease.DACFust momhlyleasepayment dueprior todelivery Fairmarketvalue buyoutatexpiry ofhase. OSHIPR HGAHDAPPUCABLETAXESNOTINCLUDED Limited timeoffer pricesundspecifications valid in Canada a only and subject tochangevvhhrxn notice. Softvwe doesnorirclude documentation andmaydiffer fromretail versirm."Systemweight with ffoppydriw in optionsbsy rkOnsite service maynot beaxailalfe in certain remoteseas. '12X/Min., oX/Iuiin.. '14X/Min.Dell,the Dell logo,Oimermonand PowerEdgeare b registered oademarh andladtude. plecbion, lnspinmandsre Elogoare radsmarte ol Dellcompuur orporation.Intel,theintel InsidelogoandpsmiumareregistemduademarksandMMx is uuademadrofIntel corporation.Mhrosoft, windows,Ms, M andBackoffice amregistered ademarksandInteaiMovss is a uadsmarkof vtkxoscft Corporatirm.3CcmandEdmunkare rejstered uadrmarts of 3ComCorporaurxr. Tiinieon is a registereduademarkof SonyCorpomtion. XIACKis aregistered trademarkof U.S.RobodcsMobile Communications Corp.Xemxis aregistered trademarkofXEROXCORpDRATIDMand XEROX 0 CANADA LTD.Agosw adsmarls andregistereduadsmarksaresreproperty of theirmspecdvaholders. uFor acompletecopyof ourGuaranteesorLimited w rrantiespleasewrile to Dell canada,155GordunBaker Road,suite 501, NoshYork, Dntado,M2H3NS©19MDell comprmrcorprxadonAll rightsnusrvsd.

pentiumI

lhlaa

"I'm upgrading my system and looked at a lot of 17" monitors; Optr'cluesf' has several I can afford and they' re perfect for any application I'm using." Tired of scrolling through spreadsheets? Eyes hurt from looking

at small images?Frustrated byhaving windows piled on top of each other on your small screen monitor? Perhaps iVs time you s upgrade to a larger screen! Fortunately, Optiquest has a 17

(1 6.0" viewable) monitor for everyapplication and every budget. Need a high-performance monitor? Choose the Optiquest V75. Its fast refresh rate, high resolution, excellent dot pitch and ultra bright screen produces extremely sharp images and vivid colors to easily handle demanding graphics applications. Want great performance at a great price? TheOptiquest V73 is built on a tradition of Editors' Choice awards, boasting a 0.26mm dot pitch, high resolution and high refresh rote. NEW

IRbm bPIIIEiB

•

(figeerr '

** * ter y,l opvmi vrr3

Q71 includes a 0.27mm dot pitch, high resolution, crisp focus and bright images at an unbelievably affordable price.

Whether you work at home orfor a small business, whether your system is a PCor a Mac®,gemngthe most performancefor your dollarisaseasyassaying Optiquest. Call(800) 843-6784 TODAYfor additional product information.

All business decisions should be this easy.

ptiquest' O PTI M I Z E

071 8. 17"/1 6.0' 17"/1 6.0" 17'/1 6.0" Size/Viewable 0.27mm 0.26mm 0.26mm Dot Pitch 1280 x 1024 1280 x 1024 Max. Resolution 160 0 x1200 Optimal Resolution 1280 x1024 © 89Hz 1024 x 768@87Hz 1024 x 768 @87Hz

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Inte rnet:www.optiquest.corn Corporatenamesand trademarks stated herein arethe properly of their respective companies Specification subject to changeswithout notice Copyright © 1998, ViewaonicCorporation. All rights reserved,

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i Riirtutres,eWpattbfe phone:33ne,andserver e(tutpmeot, crontplies with bath the determined v9o Il U s6I(: darttknd x2~ te(ttnO >logy Ratification exPectt>d,.sePterr>ber z9OI3;see www.geom.comr'S6k for details. .= 'w'Q'8 @nt cqtitqratiorr or its substidiaries, All rtghti s ~eserved. geom, the geom togo and U.s. Robotics are '~~ - " .registered t rademarks'and x2 is e trademark of 3corn Corporarion or its subsidiaries. Ftrrsgo >.98

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GREATER TORONTO EDITION • AUGUST '98

TEOINOL OGYSOLUTIONSFORBOSIN65 INGNINA

F EAT U R E S 18

Encryption on the desktop

Fingerprint scanner securesyour computer

TE1 Doing businesswith the government TE1 Strategis a storehouse of businessinfo TE7 GSM now suitable phone line substitute TE10 ATI a world leader in PC graphics TE15 Bank claimsvideoconferencing savings

Your face isyour password with Visionics

TE18 Fortune 1000 firms reluctant Net investors

Canadian firms vulnerable to Net fraud

TE21 Color the only way to go with handhelds TE26 Getting the goods (and bads) from BDC TE30 Mining comoany digs for Y2KBuginfo TE31 Economist warns of millennial recession

50 How to steal company info •

•

58 Anywhere, anytime Iridium keeps mobile phone usersconnected

60 Wireless networked vehide piques interest 63 Wi-Lan's future in spread spectrum

32 Affordable 17-inch monitors survey 41 The higher end of 17

65 Unplugged and productive Wireless technologies aid remote workers

N EW S

26 Affordable 17-inch monitors

70 The higher end of 17 survey

R EV I EW S ~

9 W i ndows 98 hits theshelves 16 Faces developer hitsjackpot 17 FTC misinterpreted antitrust law„Intel says

83 Stepping Stone makesBasictraining easy 90 N ikolai attracts an older crovvd

49 Windows 98 released, big deal 53 Free Internet service in Calgary

80 Domain name disputes in Cyberspace

56 Compaq focuses onthe Internet 75 High-tech workers likely to switch careers

DEPAR TMENTS

•

&5 Crimjack's top 10 gaming sites 86 I

71 No digicam in Polaroid's imaging kit

lettys

73 StudioStar prime choice for accurate color

>or:. a%iraw

KKE3

9$„:.'",-:", Iassl

72 Visioneer offers low-cost docmanagement

98 gttserorou ' 76 Windows themesfree and easy

.99,:.'

KKHEXZ9

93 Organizing outlines 89

P h otoshop experts offer Web design tips

92 A superficial look at Microsoft Web tools

77 MS Office 98 makesits debut on the Mac

g.lmidex

104 Who watches the watchmen?

COINING UP IN GREATER TORONTO EDITION OCTOBER 'I998 Intranetsandcollaborative computing Inkjet printers • W benabledproductivity Removable storage

NOVEMBER 1998 Imageeditingtoohandtips Digital cameras • Scanners Upgradingyourcomputer

Call Now

(416) $88-1$80

Ad Deadline

T u e., Jul. 28 Ad Deadline

Tu e ., Sep. 1 Ad Deadline

Tu e ., Sep. 29

Distribution

Fri . , Aug. 14

Fri . , Sep. 18 Distribution

Fri. O ct. 16

Distribution

"The end is near (again)!

88 Weaving your own Web site: Part XXXV

gQi i ~

98 -:Celen4ji

SEPTEMBER 1998 Back to school: Comptdersin education PCs forstudents• Videoconferencing Computer-based careerdevelopment

I n t ernet Service Provider list

68 MobilePro-750C NEC'ssilver bullet

6 F rom the Editor-:,-'~

79 Camelot games non-violent and colorful

for advertising information

I' I

F R O M THE EDITOR ~

AUGUST 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

- 'Cqf)lPUJPP4Pct p ~nolnm sg+SSpjSSIJm)88":.

A year half emlsty~r half full

currently have machines that use alternative Microsoft has still to convince the entire This seems dose enough to mid-year to take CPUs. industry of the merits of OnNow. stock of where the personal computer indusThe significance of these distinctions may Another complaint that Windows 98 tries try has taken us so far, and what's likely to be lost on purchasers of these systems to address is the time it takes to launch an transpire during the rest of 1998. I wouldn' t because they may not know — or they may application. Working with code developed by PaaustaaPKNICI185Calcc 2thnnstIilhn rtrghrrggtcgrsrJpa;cs, .:e characterize any not care — Pmtgua Hat shrghKtm< hsrrOKP.ra about them. Power userswho want Intel, Microsoft has induded an application 8588CINC .8'P 4:

of the developments sofar this year as earth shattering, but there are a few ground-laying

or need only the technologies at the bleeding edge will seek out the 400 MHz systemswith 10Q MHz buses —and will cough up premium dollars for the privilege of owning them. But who buys a sub-$1,0QQ computer? I think it' s people who don't want the most computing events that will power, but merely enoughcomputing power. have an effect on The irony is that the growth of the PC induso ur futur e try depends on people believing that there options as con- never is enough computing power. sumers.

Saclset y va Slat 1 With Intel extending its proprietary Slot 1

design to the entry-level segment with its Celeron processor, Socket 7 and the chip manufacturers that use it, will b e u nder increasing pressure. Intel trademarked the

launch optimization feature in Windows 98 that reduces the time needed to load your most frequently used applications. Whether you derive benefit from upgrading to Windows 98 depends a lot on the age of your system. Newer hardware will be needed to exploit many of the new features. I read reports in the week following the Win 98 launch of a few upgrade problems people have encountered, And some manufacturers — Deff for example—were recNflndagata s81 arrlVea ommending that users hold off on upgradFor PC users, the hunch of Windows 98 ln ing their systemsuntil the company can test late Juneprovides a useful mid-year marker. their systems andprovide new drivers or Computers being developed after this event BIOS if necessary. have the potential to offer real benefits over those that came before. It's not Windows 98 per se, but how Windows 98 will mesh with

Pentium brand as a way to differentiate its the PC 98 System Design Guide specifications fifth generation "586" processor from its {co-authored by Microsoft and Intel) that competitors, and with the Pentium I and its could provide a friendlier PC experience, Slot 1 architecture, closed the door a little One longstanding complaint is how long tighter. CPU competitors such as AMD and ittakesthe computerto boot up once you' ve Cyrix have typically had success in the entry- hit the on button. If you buya new PC with level market, competing most successfully FastBoot BIOS support, Windows 98 will get with Intel's slower chips. They couldn't use you to the desktop more quickly. the Pentium name, but they could use the Microsoft is also working on an OnNow open architecture of Socket 7. The Pentium is specification that will allow the operating now part of history, and with the Celeron, system to control power management of the Intel brings its most current arChiteCtur, PC and its peripherals. OnNow addresses a including Siot 1, to the low-cost PC market. diverse set of problems that contribute to PC manufacturers now face a decision of why a PC can't be an instant-on device. By what kind of machine to build for the sub- making the OS the central controller of $1,500 market, which incidentally, is very hot right now. Some will go with Intel all the

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PRILIRI

ths gsssnih8KKLsoils 3%,%817rsrrs,581Csfgsry rghsns121tth3, CIKFrrr 0'ssrLPhmm:(e)) 228-33%.Fan (s83}225-31% Kgetr. srsiL,C ttsniiohsI NM?-33%,Fac14llH'$-11% Camlaute different aa NLCS Front Hoi s,lrostsOcp.cs CFrarhHmnn,PhmmHNFS57-33%, Fac HOH)51-11% There's a steadfast group of computer users «Iaar5888 88LC )kr who won't care a bit about any of this and for l% ttagttga IIIIINII TsrcrslssChss,hrnaOcg.cj: ~@- w";,„p clctaNICC|5585858 John6ogsl, lohngo co.rar!w";:,'.," . 7- e

them, the year so far has been kind of sweet. Whether it's the success of G3-powered Macs, the controversial iMac, encouraging financial performance or the decent upgrade to Microsoft Office for Macintosh, Apple fans

TORI)NOOPPIN

55 JglarcJhrs.Snits 2te, Tororno,OKM5K3J5 <,.-', .',.' Phono: ls15)558-15IKI,Fsr' (Itg)'5858574 Ip )+~i~ ! i '-'m>~g+4j4JK 855881575 PIRJIINIC CK NIIN.NKCII88tlfr aashsn grn.haom tm @cgosce, YallglAC 85588555858N RobCrswsnd 88QL$ Jrannst)rchmJntmCsrnsort onsslrsOcponcorrr".'~ '-r have got to be pleased. It looks like the com- IIICCNC

pany once again has wind in its sail — well at least people are taking notice. We' re often berated by some readers for being anti-Mac. The fact is, we probably have more Mac heads per square foot than other companies of similar size. I'm one of the few people atTCPwho even uses a PC, but even so, I also have a Mac on my desk.

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power states of the PC, its software and its

peripheral devices, the computer could reliway, but others will keep Socket 7 alive for a ably be put into a sleep state and then woken while longer. Of note, both Compaq and IBM up any time it was needed. Of course

Enjoy the issue

OITaeaOFFICE

David Tanaka, Editor

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Dralg the OS rellglauacantent I don't know if your editorial department is asleep at the wheel or just looking to whipup a little sales through operating system religious wars. Whatever the case, I'm tired of anti-Microsoft operating system fanatics and their need to fight the defunct OS/2 vs. Windows jihad through the new proxy of I.inux.

The recent tempest-in-a-teapot over the supposed merits and demerits of Linux is a

good example Like most programmers, I understand perfectly the technical merits of Linux. Unlike these zealots, I also understand that the average SOHO [small office/home office] user has a hard enough time with

today's no-brainer Win 95 and Mac machines,

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which are without a doubt the easiest to use.

For apaper such as yours to falsely and repeatedly suggest that Iinux is in any way as easy to set up or use as pre-installed Win 95

vant) hidden technical functionality. Freeware and it allows usersto make the jump to a Slot I.inux has a very long way to gobefore it gets 1 motherboard, which will be important into this ieague. when it comes time to upgrade (I'd be wiBing Luke Rollins to bet that Socket 7 andSuper 7motherboards will be virtually non-existent in a year or so), San't lalcls an the teleran chip I think Intel has done a really poor Iob of marI just fmished reading your article "The fastest keting this chip, as usual they focus on style Pentium IIs" (KP Lab Test, June '98) by Steve over substance. Halinda and was a little dismayed by the negDavid Begg ative light in which you portrayed the Intel Celeron processor. I'd like to take issue with Cet an accountant the statement that the iComp numbers speak You carried a letter to the editor (R reply) from for themselves. This is simply not true.

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The area this chip shines in is 3D game stated that Rod Lamirand'5 article on SOHO performance for the price, something the was incorrectly calculating capital cost iComp numbers don't show As a cost<on- allowance on a computer used in a home scious home user, I don't need blistering speed office, for word processing and surfing the Internet, Unfortunately, his proposed calculation but one thing I really notice is a slow 3D game and solution, although interesting, is also or slow multimedia. The Celeron has the same NOT in with the fstcome TaxAct. core as a Peniium II chip, which means it also Anybody running a business, be it at home has the same floating point number calculat- or elsewhere, should not assume that income ing ability as a Pentium H. The one area where tax compliance or planning is simple — just try you really see the effect of this is in 3D games reading the first few pages of the approxiand some other multimedia applications. mately 2,500 pages of itf If you run benchmarks on real 3D applicaIt is well worth making friends with your tions, such as Quake II, you quickly realize the local professional accountant! Or else you strength of this chip. It simply blows away the may be making more friends with Revenue closest priced compe tition,such as the 233 Canada Taxation than you first thought! [MHz] MMX, and the AMD and Cyrix chips. Chris Myburgh CGA For those who are thinking of upgrading, and are looking at the lowed CPUs, this chip Jeff Johnston's letter on Rod Lamlrand's article

does a disservice to your readers, Sure, atechnically adept user can install and use Linux. More likely, the averageSOHO user will wipe out his hard drive trying to set it up. At this point, without a machine, he can foq,et about Linux's "tech support," which consists of a bunch of hackers you have to track down through the Interne. It's time to recognize that the market prefers easy-to-use interfaces and install procedures, even at the expense of (often irrele- is an exceffent choice, as it is very low priced,

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LETTERS Sgl

AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

Contimied froin page 6

ed TaxBulletins 175 (paragraphs 2 and 3),and 285 (paragraph 13). As weII as Income Tax Regulation 1100(3), which is the foundation for this rule. Bulletin 172 states "Because capital cost allowance is based on the length of the taxation year and not on the period during the year that depreciable property may have been used to in earning income...." The taxation year for a business is its fiscal year. This should properly clarify the issue at hand. Like office in the home expenses, CCA

is not fully correct when it comes to the calculation of capital cost allowance (depreciation). If a $3,000 computer is purchased on July I, then the CCA for this depreciable asset for the year would be $450 (3,000 x 0.30 x 0.5). The only time one would prorate this deduction is when the fiscal year of the business in which the asset was acquired is less than 12 months, I suspect Mr. Johnston misinterpret-

www.tcp.ca

cannot be used to create or increase a business months late! loss. Goes to show, even letters via email get Austin Guerin lost in the mail! Kevin Brown Can't blame the post office for this one On or off? My buddy Geordie asked me the other day, I was wondering, is leaving the computer on "Why did I send him a New Year's card via for 24 hours a.day bad? I heard that nowadays email when it was June 8, 1998?e most computers are burned and tested prior to I had to sit and think, and yes I sent a few shipping and so leaving it on 24 hours a day of my friends cards at New Year's Eve and I did is not bad for the computer. Is this true? indeed send one to Geordie but it arrived six I'm just curious because I want to leave' mine on (well the monitor is turned off, just

the CPU is on) since I'm planning on having a digital answering machine for voice and faxes. Sheila Patel GB replies: Generally, monitors should be protected with a screen saver or set to turn themselvesoff with powermanageinent.Some users set their hard drives to automatically spin down, again using power management (this is not always possibleorrecommended). Computercomponents should be protected with a good surge and spike protecting (and EMIIRFl-resistant) power bar, or with an uninterruptible power supply. Data should be backed up. With all of these issues handled, I leave iny computer(s) on 24 hours a day and find it very convenient. Some risers claim that the reduced strain on the power-supply transformer(s) actually increases systein fife. Of course, if a fan fails, your CPU couid overheat and you could be in senous trouble.Some newer systems have heat sensors that can automatically deal with this, too.

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1Il By CraigIHenefee and JeffEvans AN FRANCISCO (NB) — After not much buildup to speak of, Microsoft Corp. rolled out Windows 98 in late June to only a small flurry of related announcements from software and hardware vendors. The excitement level rose to what one observer characterized as "mild interest," although some major retail chains were reported to have drawn crowds at midnight when it became officially okay to sell the upgraded

NEWS gg

www.tcp.ca AUGUST 1998

itsy e s eves

ows song for the occasion. It has been widely predicted that Microsoft will abandon its Windows 98 OS format altogether before long in favor of NT. Some pundits even characterize Windows 98 as a collection of bug-fixes that should have been released years ago at no charge to users.

Microsoft puts a different spin on its recommendationstobusinessesto stay away. The firm describes Windows 98 as its first consumer-oriented OS. Among other non-business features, its graphics are more tightly bound to the OS for use with games and other such applications. Also, it lacks the kind of

operating system (OS).

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administrative controls needed by a corporate information systems (IS) department. So it never really was intended for business use at all, according to that version. Downplayed or not, a one-day, worldwide rollout of a single product is expensive, and it Continued on page 44

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25 at 4 p.m. in San Francisco. A simultaneous live Webcast of the talks by Microsoft chief executive officer Bill Gates and vice-president of marketing Brad Chase, was hosted on the Microsoft Web site, conducted by rich-media

Internet pioneer InterVU Inc. InterVU said it managed the feed from dedicated delivery centres distributed across nine Internet backbones. Meanwhile, at a briefing in Toronto, Neil Froggatt, Windows marketing manager for Microsoft Canada outlined the advantages of Windows 98. The new version of Windows is a imed to i mprove integration with t h e internet, allow users to work more easily and quickly, enhance multimedia, games and "convergence," and make it easier to add software and peripheral hardware to users' com-

puters. According to Froggatt, "The beauty of Windows 98 is that it runs applications faster and easier than Windows 95, while unlocking

a whole new range of hardware devices and entertainment capabilities for consumers." Froggatt described a broad base of local PC end-user enthusiasm for Windows 98, ranging from the thousands of Canadians who participated in the Windows 98 beta testing program, to the lineups of PC enthusiasts who showed up at "Midnight Madness" events at retail software outlets across the country to buy their copies of Windows 98 upgrades right after midnight on the morning of June 25. ln response to questions, Froggatt claimed new computers with Windows 98 would be on sale immediately, and that Microsoft expected the rate of Windows 98 sales to equal the rate of sales of Windows 95 at its launch. Froggatt claimed in a statement that "Windows 98 is catching fire among the PC enthusiasts." Microsoft has been very active in its negotiations with PC makers, ensuring that all significant Canadian vendors will have Windows 98 available on new PCs from the beginning of its official release. One damper on the ardor of business buyers and much of the computer press was that Microsoft itself told business users not to bother with Windows 98, but rather to upgrade to Windows NT 4.0. Another was the continuing legal controversy over, what some say is, a Microsoft tendency to make other people's good ideas into part of its own OS, blocking effective competition. Whatever the complete reasons, Microsoft has been forthright about not spending hun-

dreds of millions of dollars to promote Windows 98 the way it did for Windows 9S. For the 1995 launch, the firm licensed the Rolling Stones' Start Me Up as a kind of theme

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Corel lays off $30 worigors • Beleaguered O ttawa-based s o f tware gi a n t Cor e l Corporation announced "better than predicted" financial results for the quarter ending May 31, 1998, with a net loss of only $8.3 million on net sales of $63 million for the quarter, Corel took advantage of the "good" news

to lay off about 20 percent of its workforce by essentially shutting down its WordPerfect research and development facilities in Orem, Utah and transferring the work to Ottawa. Few of the Utah personnel will be moved as Corel expects to hire some 190 additional staff i n Canada and I reland t o h a ndle t h e

WordPerfect related activities of the downsized company. The net loss of employment at Corel is estimated at about 340 jobs. The transition is expected to take a couple of months to complete. According to Michael Cowpland, Corel's founder, chief executive and president, "This

www.tcp.ca

decision was not taken lightly, rather with the best interest of our customers and shareholders in mind. We' ll see increased RETDsynergies across product lines and substantial cost savings from this consolidation. It strengthens our products, strengthens our fiscal outlook and sets the stage for the next two years." The company seems to be hoping to

achieve a reversal of its slide in sales and prof-

itability on the order of Apple's recent return to profitability. Corel is still a significant player in the graphics, retail word processing software, and digital photography markets, and it has announced a re-dedication to its flagship CorelDRAW! and WordPerfect brands.— JE

E3 '98 displays computer gaming's new Golden Age • Th e 4 th Annual E3 (Electronic Entertainment Expo) held in

Atlanta May 28-30, provided a global showcase for the latest and greatest fun technology.

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The unshakable conclusion to be taken from this year's show is that interactive entertainment is both pushing and benefiting from radical advances in key areas of computer and communications technology. Over 1,600 new games and educational titles were on display to the more than 40,000 attendees. Significant trends at the show included real-time 3D graphics in about 60 percent of the new PC games; aumultiplayere component in more than half of the new titles; and over 100 new titles are being developed entirely for use on the Internet. Lest critics conclude that too much fun was being had at the show, organizers claimed about 30 percent of titles shown had an "educational" component. E3 has become perhaps the technology industry's flashiest show. Behind all t h ey

hoopla is a very healthy industry. In 1997,1 interactive entertainment in the United States)

alone generated over US$16 billion in rev-

enues, not including computer and videol

game hardware sales, according to a study by the Interactive Digital Software Association'

(ISDA), the organizers of E3. This figure includes US$5.1 billion in software, US$1.3 Continued on page 12

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PC game sales of $1.8 billion.— JE

billion in licensing and distribution of software, and US$9.6 billion in indirect revenues (including packaging and printing). Interestingly, video console software sales, at US$3.3 billion in 1997, were almost double

Intel Intros pentlum II Xeon processor • SANTA CLARA, Calif.— In a press conference for multiple market segments instead of for in late June accompanied by a live Webcast for just one, the PC. viewers who tuned in on the Internet, Intel Designed for high-end uses like engineerCorp. introduced its new, high-end worksta- ing workstations and high-traffic transaction

tion and server processor, the Pentium II Xeon. The 400 MHz processor completes Intel's transformation into a firm that designs

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servers, Intel hopes the Xeon will expand its markets beyond the PC industry, where profit margins have been shaved to near transparency by prices wars and sub-US$1,000 home-oriented machines. At the introduction, Intel officials Patrick Gelsinger, corporate vice-president and general manager, business platform group, and

John Miner, corporate vice-president and general manager, enterprise server group, touted machines built around the new central processing unit (CPU) as "the fastest machines on the planet" and trotted out some benchmark graphs to prove it. The Xeon uses larger and faster level-2 caches, multiprocessing capabilities and a 100 MHz system bus to deliver its turbocharged performance. Systems using them can be scaled to two, four or eight concurrent processors, a capability that I n tel says brings "unmatched" price-to-performance values to

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IIIscreet Logic, MGI untie the knot • MONTREAL, Que. (NB) — Canadian firms Discreet Logic and MGI Software have decided to annul their engagement before the marriage ceremony. MGI said the firms have decided to "work together," instead of merging, while MGI does a feasibility study on

adapting Discreet's high-end graphics technology to a consumer marketplace. Discreet said more brusquely that the firms have decided current conditions "could result in significant delays in the realization of previously dis-

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rolled out Clik!, a unique storage technology for handheld devices. Clik! is a 40 MB removable hard drive system. The external Clik! drive weighs 56 g (2 oz.) and measures about 8.45x5.3x.6cm (3.33x2.1x.25 in.). The removable hard drive cartridge portion is about 5.3x5x.25 cm (2.1x2x.l in,), and weighs about 10 g (.35 oz.). The Clik! drives and removable cartridges were developed for use with ultraportable gadgets such as digital cameras, handheld PCs, Gameboy-style video game entertainment devices, and digital phones. A variety of vendors have partnered with lomega to support the new storage standard, including Kodak and Hewlett-Packard. Both companies plan to release products incorporating Clik! by the end of 1998. Clik! is also designed for compatibility with notebook and desktop PCs, and a variety of PCsare expected to be able to support the miniature cartridges,

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digital media providers by ¹wMedla Magazine names Microsoft and Intel as the top two Continued on page I4

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Faces developer hits jackpot with America's Most Wanted By Andri Salwyn

the program in Washington„D.C. explains Sylvie Lariviere, Cote's business partner. What is Faces? It's a software application devel- "But there is also lots of room for making the comor John Walsh, the host and co-producer of oped by Montrealer Pierre Cote that uses 2,800 posite picture as dose to reality as possible. The the television program America's MostWanted photographed elements of ahuman faceincluding space between the eyes can be widened or narTV, Faces is "the most extraordinary piece of 450 different types of noses and eyes to construct rowed... the cheeks made more prominent... the software" he has ever seen. composite faces. lips thicker... and so on." "I have traveled throughout the United States "When an element is chosen and put in place The finished product is as dose to a photoand never came across something as useful as this on the computer screen, it automatically harmo- graph as you can get and police departments have to fight crime on television," he said after trying nizes itself with all the other features of the face," expressed "tremendous" interest in the product. Walsh liked the product so much he'd have bought InterQuest, the company set up by Cote and Lariviere to market Faces, had it been for sale. Instead,America's Most Wanted,which claims an audience of 10 million Americans each Saturday night, offered a full endorsement of the program in deciding to use it to draw photographic composites of the most-wanted cnminals on the continent. The producers of the TV program also offered to sell Faces through the Amencn'sMost W anted Web site and to handle the marketing of the software in the United States. "They just asked us what we wanted and said 'yes' to everything we asked," Cote reported. "The only thing they could not guarantee was to have the software demonstrated on the Oprah show. But they promised they would work on it. "One of the major problems, investigators face with composite pictures is that because of the lack of precision in the drawing, the number of people looking like the picture can be quite high," says Cote who spent 10 years developing Faces. "With Faces, anyone including even a child, can in a few minutes compose a picture that really looks like a photograph of the model and thus reduce considerably the risk of errors." • e What is also particularly exciting for police departments is that all the elements used to com-

pose a picture on the computer screen arecoded, which means a portrait can be sent from one end of the country to the other as a series of codes and not a drawing. "The saving in data transmission time is incredible,e adds Cote. The Faces database is so large that composite pictures of people from all races and color can be assembled with no problem. The program also comes with a variety of head gear that fit the face that is being composed, Amnica'sMost Wantedhas scheduled to launch its promotion around the middle of September. "The official launch will include the free distribution of 75,000 CD-ROMs containing Faces to all police stations in the US and Canada." The directors of the program also plan to offer the program to schools. Educators who have tried it have said it is so easy to use that kids can learn to use it in minutes, according to its developers, "But more importantly, they are convinced that Faces wiH help children to sharpen their observation skills by learning to pay more attention to facial details," says Cote. In its current version, Faces can only create black and white composite pictures, but Cote is already working on adding color for hetter reproduction of eye color and skin tones. The producers ofAmerica's Most Wantedsaytips from people watching composite pictures aired by the program have led to the arrest of over 500 wanted criminals in the past 10 years. For Pierre Cote, the deal with America'sMost Wantedtastes like honey. All the venture capital companies that he approached in Montreal to get financial support for his project had rejected him without any consideration. 0

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FTC misinterpreted antitrust law, Intel says By Patrick NicKenna SANTA CLARA, Calif. (NB) — Intel Corp. spokesperson Chuck Molloy responded to the complaint filed in early June by the U.S. Federal Trade Commission (FTC) by saying that the government agency is "trying a new law that says companies our size do not have the right to exercise intellectual property rights." The case could take more than a year to conclude. The FTC compliant aBeges Intel withheld key technical information from leading computer makers such as Digital Equipment, Intergraph and Compaq Computer, in order to stifle competition and impede innovation. While Intel says the company plans to follow a prescribed administrative process, it is clearly ready to vigorously defend its actions. Intel said the complaint is based upon a mistaken interpretation of the law and the facts. "For years Intel has shared its intellectual property and early samples of its products with a number of key customers," said F. Thomas Dunlap, Intel vice-president and general counsel. "These customers work with Intel to develop products for the market on a mutually beneficial basis. We believe the ultimate beneficiaries of this approach have been consumers, because they get the latest technology andbestproducts as soon as possible. At the same time, for more than 10 years, Intel has taken unprecedented steps to ensure that all of our activities and policies are in full compliance with existing law. "The commission's decision today signals that they want to change the very laws upon which we' ve based our policies," Dunlap also said in response to the announcement of the FTC antitrust claim. The complaint was filed as an internal FTC action, which goes to an FI'C administrative law judge for trial. Att familiar with the process say it could take a year or more for the case to be heard. According to Mulloy, the judge's decision or recommendation is then presented to the five-member FTC commission when Intel can also present its objections. If the panel accepts the judge's recommendation, Intel still has the right to file an appeal in a federal court. On the other hand, the FTC has appeal rights should itobject to the judge's decision. The first phase with the administrative judge could take as long as one year. An appeal could extend the case for several years. Intel contends that the decision by the FFC attempts to assert a new legal theory under antitrust law. Mulloy said the FTC has to show harm to competition as a requirement of an antitrust claim. "Our dominance is in the PC desktop marketplace," he continued. "They cannot show any harm in this area. These complaints have to do with workstations and we have a number of cross-licensing agreements with leading companies in that area. "The FTC's theory insists a company with high market segment share like Intel cannot use its intellectual property rights even against a company that threatens its core business, and even when there is no harm to competition," Mulloy also said. "The Supreme Court

and practices are lawful," Mulloy added. According to the complaint, the three companies tried to enforce their own patents on computer parts and technology. Intel retaliated by withholding vital technical information and threatening to cut off the supply of chips, the FTC alleged.

"If Intel can use its monopoly position in the market for microprocessors to prevent other firms from enforcing their own patents, other firms will have little incentive to invent new features to challenge Intel's dominance," said William J. Baer, director of the FTC's Bureau of Competition. Baer said Intel forced

the three companies to share valuable patents they held that could otherwise have led to the

development of competing microprocessors, In general, industry observers say the case will have far less impact on Intel revenues than business matters such as PC sales and other market trends. U

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Part I: Why encryption? tandardization and computing power have brought us to a place where encryption applications can easily and quickly secure data sitting on your hard drive or traveling over the open Internet. And it is this miss adoption of the Internet as the communications channel of choice that adds the last important factor needed to spur developers into action — a potentially huge market. It isn't surprising, then, that products based on various forms of encryption are

es 0 Once the province of big business and government, encryption is poised to become a mass phenomenon

out of nowhere, connecting the world in a matter of a few years, and becoming an essential tool for many people. While the security of information traveling the Net is a global concern, it has primarily been the business and financial communities that have pushed schemes to keep data secure. Now that we are all using the Net as an beginning to arrive, give-aways and trial offers extension of our desktops, the lines. between are hitting the Net, and encryption-breaking data on a drive and data on a server are blurchallenges are being announced every month. ring and encryption is becoming important. Unfortunately, terms like algorithm, key and cipher often induce a glazed look in the eyes How secure do you want lt?

Crack the code challenge

tography an area they don't often investigate. However, with increased use of the computer and the Net you might want to wade into that pool and get a feel for the water. The rest of the world is jumping in, so read on and find out about encryption basics, recent developments in the politics of encryption and, a look at some of the programs available today.

lion to anyone who can crack its encryption code! It's not likely that anyone will collect US$5 million from Jaws because we are at a point where we can encode information so that it is truly unbreakable —and that is the problem. Governments around the world, in particular, the American government, are afraid that the borderless Internet combined with uncrack-

of the average computer user, making cyrp-

Encryption companies have begun offering rewards to individuals or groups that can cracktheirencoded messages.Challenges by such companies are a great way to get attention. However, if the encrypted information is cracked the company offering the reward has to pay up, Challenge payouts in the past two years have ranged from $5,000 to $10,000, but recent challenges have seen crackers fail to

decryptthe encoded messages.The most ambitious challenge to date is currently being

offered by JawsTechnologies Inc. The CalgaryOne of the problems with scrambling your based company is offering a prize of US$5 mildata is that what was sufficiently difficult to

decrypt a few years agomay now beeasy. And, of course, what we encrypt today may not be secure in the future, It wouldn't be easy to crack even a relativelyweak encrypted message using your home PC, Using it, it would take you or me one week of full-time processing to crack 40bit encryption. And to crack a 56-bit encryp-

Why' encryption ls hot today

tion algorithm, you'd need a a special tool

Encrypting written words is nothing new. In this century, encryption gained a high profile when the Allied Forces decrypted German codes during Second World War, and really took off in the '70s when more powerful computers combined with mathematical research to produce new forms of encryption. Banks and governments have been improving their information security with various forms of encryption ever since. Today, the number crunching ability of computers sits on practically every desk, One of the programs reviewed later in this article has a minimum hardware requirement of a 386sx PC, and yet the developer is so confident that its encryption is secure, it is offering a US$5-million reward to anyone that can break it. Equally important to the mass use of encryption is the widespread adoption of Windows. A common desktop environment eases some of the past problems associated with communicating between different operating systems and programs. Neither the mass use of PCs or a common platform 'would have mattered, however, if it

called a Field Programmable Gate Array. Even then, a single computer would take 38 years to try all possible key combinations. That sounds like pretty good security, except that a company using multiple computers could bring that 38 years down to 13 hours, and a government agency, such as CSIS (Canadian Security Intelligence Service, also known as Canada's spy agency), could do it in less than one minute! One 56-bit encryption system known as Data Encryption Standard (DES) has been put

'weren't for the fact that the Internet arrived

www.tcp.ca

able data spells danger. National security?

Countries such as France, Iran, Iraq, Russia and China have laws that prohibit or regulate the use of cryptography. For example, in the United Kingdom and Germany it is illegal to transmit encrypted data by radio communication. In some countries, the use of cryptography is restricted completely. In France it is illegal to encrypt data at all. And so, various proposals have been concocted to make strong encryption illegal. At forth as secure by the American government this very moment you can surf the Net and and proven to be less than that. Last year a buy encryption products, some of which can group called DESCHALL showed that the DES only be sold and sent to American and encryption strategy could be broken, Canadian addresses, and others that can only The group checked nearly 18 quadrillion be sold and shipped in the United States. keys by linking together tens of thousands of However, the question arises whether any volunteer computers over a 140-day period. country in the world could control and/or How likely is it that this much energy could contain encryption technology. Some compabe brought to crack your email? Not likely, but nies have been very imaginative getting the point is, processors are very rapidly around export laws, going so far as to print a becoming more powerful. A 56-bit encryption whole book containing nothing but machine system might suffice for today but what about language (books are not subject to the U.S., tomorrow? And do we want an encryption strong-encryption, software embargo). standard that can be deciphered at all? Perhaps the futility of trying to contain strong encryption is winning out because,

recent actions by the American government (such as granting permission to Netscape and Microsoft to use 128-bit encryption for business-level financial software) indicate reality may beovercoming technophobia. A lthough t here ar e i n d ications t h e Canadian federal government will support an unencumbered encryption industry, it is still sniffing the wind: "Other countries are also currently examining their encryption policy options, Industry Canada is therefore examining the evolving directions of Canada's major trading partners to ensure its industry and economic interests are not disadvantaged and to discourage unnecessary obstacles to global trade and commerce." This sounds like a continuation of the current situation. At this time there are no laws in Canada regulating the export of strong encryption. But there is a voluntary agreement put forward by the U.S. and signed by Canada and others. Our signature indicates we will abide by the U.S. export embargo on strong encryption for another year or so. At that time we may or may not support whatever comes out of Washington. Other trends indicate the U.S. is likely to ease many of these restrictions anyway. The proliferation of software and hardware products that utilize various forms of strong encryption would be all but impossible to stop regardless.

Part II:

Encryption products Here is a look at some of the products available today to secure your data for the average computer user. Norton Your Eyes Only From:Symantec Canada Ltd., 895 Don Mills Rd., 500-2 Park Centre, Toronto, ON M3C1W3 Tel: 800-365-8841 Fax: 416-441-0333 http: //www.symantec,ca Estimated street price: $69.95 Norton Your Eyes Only (NYEO) for Windows 95/NT is available in English or French. The program uses the RSA (Rivest, Shamir and Adelman, the surnames of its inventors) public key encryption engine to secure files, foldersand email messages.

Public key encryption was developed in Cnnffnued on page 2 l

0 0

•

• For Pentium II processors (233-333 MHz) • For Pentium II (233433 MHz) and Celeron (266 MHz) pro • Supports Intel Pentium II & Celeron processor at Slot 1 • Intel i440 EX/LX chip set • 512k pipeline burst cache •SupportsFastPage,SD, and EDO RAM (upto 256 MB) . • Two DIMM and two SIMM slots • Supports Ultra DMA hard drives, Legacy and ACPI • AMI Plug 'n Play flash BIOS • Integrated 64-bit video and ATX form card port • Bidirectional parallel port / ECP / EPP • Integrated 16-bit 3D sound on board • Integrated SiS AGP 4 MB on board

• For Pentium II processors (233-333 MHz) • Supports Intel Pentium II processors with Slot 1 for AT Form Factor ~ Ali Aladdin AGP chip set • 512k pipeline burst cache • Three DIMM slots supports Fast Page, SD, and EDO RAM (up to 384 MB) • Provides both AT/ATX power connections • Supports Ultra DMA hard drives and ACPI • Three PCI, two ISA, and one AGP slot • AMI Plug 'n Play flash BIOS • Bidirectional parallel port / ECP / EPP • Integrated 16-bit 3D sound on board • Trend Micro's Chip Away Virus protection and PCwillin (OEM)

• For Pentium processors (75 MHz to 233 MHz MMX) • Supports Intel MMX, AMD K6, IBM/Cyrix 6x86 and M2 • Intel 430 TX chip set • 512k pipeiine burst cache • SupportsFastPage,SD, and EDO RAM (upto 256 MB) • Two DIMM and four SIMM slots • Supports Ultra DMA hard drives and 1 MB transfer rate floppy disk • Four PCI and three ISA slots • Up to 83.3 MHz bus speed • AMI Plug 'n Play flash BIOS • ATX form card port and P 'n P features for easy CPU installation • Bidirectional parallel port/ ECP / EPP • Integrated 16-bit 3D sound on board

• Supports Intel Pentium IICPUs atSlot 1

• AT upgrade utilitizes SIMM and DIMM technology • Intel i440 LX AGP chip set • 51 2k pipeline burst cache •SupportsFastPage,SD, and EDO RAM (up to 384 MB) • Two DIMM and four SIMM slots • Supports Ultra DMA hard drives and ACPI • Three PCI, two ISA, and one AGP slot • AN Plug 'n Play flash BIOS • Bidirecbonal parallel port / ECP / EPP • Integrated 16-bit 3D sound on board, digital audio • SPDIF in/out

• For Dual Pentium II 233 to 333 MHz • Supports Intel Pentium II CPU P 'n P for fast installation • Intel 440 LX chip set • Supports SD and EDO RAM (up to 512 MB) - 4 DIMM slots • Supports Ultra DMA HD, ACPI and Legacy PMU • Four PCI, three ISA, and one AGP slot • ATX Power Management features • AMI Plug 'n Play flash BIOS • Bidirectional parallel port / ECP / EPP • Trend Micro's Chip Away Virus protection and PC~illin (OEM) ~ Supports USB interl'ace and infrared connector

• For Pentium processors (90 MHz to 233 MHz MMX) • Supports Intel MMX, AMD K6, IBM/Cyrix 6x86 and M2 • TX Pro II chip set • 512k pipeline burst cache •SupportsFastPage,SD, and EDO RAM (upto 384 MB) • Two 168-pin DIMM and fow 72-pin SIMM slots . • Supports Ultra DMA hard drives and ACPI • Four PCI and three ISA slots • AMI Plug 'n Play flash BIOS • Integrated 64-bit video and ATX form card port • Bidirectional parallel port / ECP / EPP • Integrated 16-bit 3D sound on board

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Encryption on the Efesktop

any commercial product, and the company ECB modes to encrypt data. The product how- button. The PGP tray icon, floating toolbox

Continued /Tarnpage 18

augments its program with public key encryp-

the 1970s and works by using two keys — a public key, which anyone can access, and a private key, which you keep secret. Messages are encrypted with the public key, and the resulting mess can only be decrypted with the private key. The RSA encryption engine is patented and owned by RSA Data Securities Inc., and can be found in numerous software products, including Windows, Netscape Navigator, Intuit's Quicken, and Lotus Notes. NYEO also uses a type of encryption called symmetric key encryption. Symmetric key encryption uses the same key to scramble and

ever cannot be downloaded from the Web and

and right-click menu selections are all very

tion andstate of the art random seed number may only be shipped to U.S. addresses. generation. Jaws has a number of interesting pointers POPfor Personal Privacy S.S to help you keep your data safe. It suggests for Windows AS/NT 4.0 you use a key that is a minimum of 10 char- From: NetworkAssociates inc. acters in length. This is becauseyour password 201-139 Main St., Unionville, ON L3R2G6 is used to create a larger key. If the password, Tel: 905-479-4189 or first key, is short it limits the complexity of

well designed. You can tell this program has been around for a while. Once you have generated aprivatekeyyou can connect to the PGP server and make your

public key available so people can encrypt messages to you. If you have a mainstream email program, encrypting and decrypting is

http: //www.nai.corn

the larger key. The company also suggests you Estimatedstreet price: $59.95 use a non-standard number (not a letter or a number) in the password. Lastly, it recom- Pretty Good Privacy is a public key encryption mends you do not use any words that are in standard that has been around for a number the dictionary. of years and is well used. PGP for Personal Jaws L5 is a Spartan and clean utility with Privacy is in version 5.5 and runs on Windows few buttons and no l curve. Simply 95 and NT 4.0. (Macintosh versions are also unscramble data. This is a very secure and click on a file or group of files in the explorer- available.) well-understood encryption scheme, which style window, enter a password and it is done. PGP is primarily an email encryption proworks well when data does not need to be The process is quick. Decrypting is equally gram, although you can use it to secure regu-

earning

shared. However, when you send someone

easy, but takes a few seconds longer. data secured by a symmetrical key you must If you want to encrypt your data so that also get the key to them. Whether you call, even the CSIS can't read it, get Jaws LS email or fax the key, the fact is your data is no Professional. longer secure. For this reason email is usually Blowflsh Advanced 91 coded with a public key system.

There is one draw back to public key systems as well. The person wanting to send you information must first get your public key. They can do so by asking you for it (many people include their public key at the bottom of their email) or by visiting a Web site that keeps a list of such keys. Again there is a small problem: because there is more than one company selling public key programs, there is more than one public key list. As well as these types of encryption NYEO

offers Triple DES, RCSand Blowfish if desired (Canadian/U.S. version only), The program will encrypt files individually if you like or whole folders, The program defaults to a boot protection password as well. If you start your computer you must enter a password to proceed. Boot from a disk? No luck, the program

Windows (and back again) smoother. You may have seen PGP encryption in a program called Nuts gr Bolts from Helix plug-ins for popular email programs such as Software. This is the same program, newer verEudora, Netscape and Outlook. The plug-ins sion. Network Associates merged with Helix lar files on your hard drive. One of the best things about PGP is that there are a number of

customize the software for those programs and acquired the product. The new version of and add little touches such as an extra toolbar

http: //www.shareit.corn Price: US$20 This product may or may not be available at the time you read this. The program is only available via the Web, but its location on the

Web seems to change. A poll of various search engines turns up reviews, sales information,

I I I

and download links — most of which are dead. The reason why it is so hard to locate was

clear once we finally got a copy of the software, It seems to offer a level encryption forbidden by U.S, export laws. Germans businesses are not bound by these regulations, but V.S. ISPsare, and this seems to be why links to this product on three different Web pages did-

from the U.S. However, with registration, a

of features.

Bruce Schneier. Blowfish is a symmetric cipher that takes a variable-length key, from 32 bits

Jaws LS Oata Enayptlon From: JawsTechnologies Inc.

to 448 bits. Since 1993, the system has been gaining acceptance. The Blowfish encryption engine is not patented and thus is available for use in any product including this one.

Blowflsh comes in four different forms and

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many encryption programs. NYEO, for examA little company wit h b i g t e eth, Jaws Technologies is betting US$5 million that nobody can break its strongest code! On June 18, Jaws issued its challenge to bring attention to its LS Data Encryption products. Jaws LS Standard uses 128-bit encryption.

Continued on page24

Schellingstr. 13, 72622 Nueriingen, Germany

this version of NYEO is support for Windows user receives a key to unlock the program's full NT 4.0, The product works with NT's existing capability. security and performs all the functions menBlowfish Advanced 97 uses a number of tioned above, encryption schemes in a two-layer approach. All in all, this a very competent product The primary encryption engine is based on with a good interface and a well-rounded set Blowfish, which was developed in 1993 by

380-603 7th Ave. SW,Calgary, ABT2P 2T5 Tel: 888-301-JAWS http: //www.lawstech.corn ESP: $49.95

some other program, it is still possible to encrypt messages by copying them to the clipboard and telling PGP to encrypt the clipboard. You copy the message back to your email program and send it. PGP is particularly smart about sending encrypted informaflon to Mac users, The new version's Smart Binary option makes the transfer of encrypted messages from Mac to

From: MarkusHanh

is prepared for that. You can also make your n't work. screen saver password protected. The trial copy is, in fact, limited to flve You can also set up NYEO for multiple characters (40 bits), which makes it weak users, so that each user can encrypt their files enough for export (or reexport in this case) without being able to encrypt yours, New to

assimple as dicking a button. If you have

F141 Floppy

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ple, lists Blowfish as a choice. Blowfish 97 is simple and easy to understand. The toolbar uses icons only; there are

Af/ows you tObring imagesintoyour computer using any 3.5 /loppy disk drive.(PConly)

no words. The he! p system is clear. Selecting a file and clicking on the lock icon brings up a message informing the user that the encryp-

The company plans to sell this program tion being used is restricted to five characters via its Web page and Internet software retail- but that 32,000 character encryption is availers. The $49.95 Jaws LS Professional uses a able once they have registered. Entering a 4,096-bit key, which if exported, would shut

password encrypts the file in a matter of sec-

company the company down. The 4096-bit design means that the number of possible permutations of the code (a number so high, says Jaws Technologies Inc., it doesn't have a name) has a grand total of 411 commas if written numerically. Jaws LS uses aseries of methods to scramble your data. It offers the highest bit level of

onds.The filename has a new extensi on appended (.BFA), which is the operating system's cue to start Blowfish Advanced when such a file is executed. That's all there is to this

tidy little program. There is also a Windows 95/NT encryption program on the Web which uses the Blowfish engine. EncLib 5.1 uses Blowflsh CDC and

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more importantly, a Smart Card reader aswell. Your first thought may be for what purpose? The uniqueness of your fingerprint combined with the sophistication of the Smart Card,

which can hold 100 times more data than a magnetic stripe card, means very effective security. This combination of technologies creates an individual authentication system that is highly portable, difficult to defeat and

applicable to many situations. American BioMetric has formed an alliance with Entrust Technologies a company A merican BioMetrics projects th e l i f e that works with public key encryption securiexpectancy of the light at greater than the life ty. The alliance means passwords that are curexpectancy of the computer. This is a small rently used in public key systems would be point espedally in light of the fact that the replaced by algorithms based on the user's fincompany will have released BioMouse Plus by gerprint. The resulting system would allow the time you read this. desktop and laptop users to send encrypted, BioMouse Plus (with an estimated price of authenticated email and attachments without US$349) has an auto powerwff feature but,

•

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tually be Windows 98 compatible, but not until current work has been completely on NT 5.0 compatibility. Considering that the expected release date of NT 5.0 is December 1998 at the earliest, it is dear the company is focusing on the NT architecture. The Windows 98 product, when it arrives, will also be priced lower to attract home users. One of the only downsides to the BioMouse is that the red light emanating from the fingerprint scanning window is always on. There is no switch to turn it off and it does not automatically turn off — even when the machine is shut down. You have to unplug the AC adapter to turn it off. To be fair

losing their password. 0

Enayptlon on the desktop Continued from pageZl

the Help file. Because of this, setting up an account (there is a 6May free trial) and having your digital signature appended to all outE • PGP for Personal Privacy maintains compati- going messages is simply a matter of checking bility with previous versions including Nuts gr the correct boxes under Options in Outlook. ' sss Bolts. All in aII, Pretty Good Privacy is a pret- In Netscape, choose Security/Preferences/Site aieee ExpreMtSex wiN Viaice sey Certificates. Verlign in not so much a proUSR56K el I sNI wiveics (REUE0Vyc ssssss 8 1 4$ Rs sQII Boxty good program. s • gram as a service combined with a small • - • • • • E Verlglgn Dliltal lO unobtrusive applet for your email program. From: VeriSIgnInc As you might expect, PGP and VeriSign IDs ATI 3D Expresaion+ PC Io TV 2m/4m ~ ~ 389 / 100yyew wl& Mountain View, CA do not work together. Thus, if you encrypt a ATITVTuner{forATI EEP+series) +„s sa- ' $10$ 6R Cty Ceeeyeea.elLT hllpy/www.vyiislgii.corn message with one and send it to someone who .ATIAIHII-ViitHRIRTPIO4mPCI/AQP(oem) . $26$01$ATI AII1n-Viysigter Pic 4m PCI/AGP (relail);, ", 33$$/385 Pdce: US69.99/year .uses the other, your message will be garble. AT/ sss«lsssssksm pctlAGs {sess -' : ::.: s11sjsss ss ~sy g j t sso ssps sp s s But that is about to change. On June 22 ATI Esipes143Pray 4m PC2TV. P ollAGP {Oem'- 4 $132lt42 Video Phoee Soltware ~

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Like PGP for Personal Privacy, VerISign Digital

both Network Associates and VerlSign Inc

ID is a email encryption and verification prod- announced an agreement to make their pubuct. Unlike PGP, it doesn't encrypt Mes for hard drive storage. VeriSign is the world's largest provider of digital IDs for individuals and businesses. Currently the company has issued more than two million personal ID certificates. VeriSign

lic key systems interoperable. The announce-

ment will mean the building of a public key infrastructure, which will bring together the

two largest public key issuing companies and likely standardize the field. This is good news and will accelerate the move toward transpar-

software can encrypt your message but it is also ent and convenient email security. used to verify that you sent the message and Currently your Bles and email live a simple that it has not been altered since you sent it. life likely safe from theft or copying. In the fuhue, If you use Microsoft Outlook you' ll notice your data — wherever it lives —wil be bulletproof. the organizer uses VeriSign for email security,. That's a good thing, becausecrooks can besmart and even mentions the company by name in and sometimes the future is a sauy place. 0

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

www.tcp.ca

' NE

or a e By Sean Carruthers he reason the monitor is often ignored is because when it is doing its job properly, you barely notice- that it'sthere because you focus on the content of the screen and not the method of delivery. Typically, when you start to pay attention to the monitor, it's either because of a malfunction or because the monitor no longer meets your needs, And, chances are, those needs have been increasing, too. As

I. I

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15" 0.28 69KH

-inc m o nitors

Often the most overlooked system components, the monitor, is your eyes into your computer, and the way your computer presents itself to the world

grams run simultaneously, the need for screen real estate rises.' On a small screen where all the windows sit one on top of anoth-

amazing. Even one year ago, an entry-level 17-inch monitor started at $600. Now, some monitors at the low end are available for nearly half that price. Obviously, the lowest-priced monitors 'have compromises in certain areas. Entry-level monitors may have less functionality in the picture adjustment controls. Monitors with the larger dot pitch are less expensive to

er, flipping from a spreadsheet to

manufacture. The less expensive

ICQ, over to the CD player and then back again is both annoying and unproductive. One way to allow multiple applications to live on the desktop simultaneously is a higher resolution for the display area. While a lot of 14- or 15-inch monitors can handle resolutions of 1,024x768 or higher, the smaller text and graphics can become harder to discern, and cause eyestrainand headaches. Taking the next logical step and buying a larger monitor (more than 15 inches) would be too expensive, right? Not necessarily! For years, 14- and 15-inch monitors were pretty much the only reasonable choice the user

monitors may also be made from the same components as higherend monitors, but may come from a batch with slight defects or deformities during the manufacturing process. Generally these

more people go online, they are in another. And as more pro-

NE 17

DramonCh 0.25 86KHz; s

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Introducing Daytek's DTseries —newfo 1998!Ourengineershavedeveloped an , innovative vision of the future, presenting value pricing In a highly reliable series of monitors. For maximumperformance and features, choosethe upscale VISTA series. Eveg modeLis fully loaded, featuring superior specifications and picture controL As a leader in display technology, Daytek alsooffersarangeof LCDpanel monitors, setting "— a new milestone in the display market. Your satisfaction is assured with fUII support and a 3-yearwarranty,offeredthrough theDaytek nation-wide service network„

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Web: http: //www.daytek.ca — E-mai(: infoi daytek.ca

DA YAK Vancouver• Toronto • Montreal • Dallas All dime+tonsshownse ml she, viewble size Issmaller.

Yes, hut at what cost7 One of the biggest obstacles to owning a 17-inch monitor in the past has been cost. This is becoming less of an issue, as the price

drop over the past year has been

doing more multitasking, working in one window while chatting

ONE

appears to be a shift in the standard, even with " entry-level" monitors, from .28 mm dot pitch to the finer .27 mm and .26 mm dot pitches.

problems appear as slight variadisplay technologies used in monitors? What is "dot pitch"?

spot. Most shadow masks currently manufactured are fabricatCathode ray tubes (CRTs) are ed from a substance known as essentially big glass bottles with a "invar," which is tough and resisphosphor coating on the big end tarit to warping. This allows for

(the screen you see) and a firing more precise reproduction on the

mechanism on the other end, which produces the picture when the color beams hit the phosphor. When referring to 17-inch monitors, the 17 inches refers to the d iagonal measurement of t h e entire front of the tube. A certain had. They were cheap and easy- portion of the tube is unusable or to-use. Seventeen-inch monitors non-viewable, because it must be were the domain of the graphics hidden behind the plastic casing professional or the user with cash that holds the tube in the monito blow on the biggest and the tor. The viewable area is the full best. As with CPUs and other size of th e t ube, minus the components, though, things only amount that's hidden or unusremain expensive so long as able. The unusable section is they' re on top of the field. always present, but the amount With 19-, 20- and 21-inch varies from manufacturer to manmonitors making their way into ufacturer, and model to model. the domain of the professionals Although all the models in this (and consequently earning the roundup are referred to as 17big coin for manufacturers), the inch monitors, the actual viewpricing on 17-inch models has able area ranged from 15.6 inches fallen. Now, the average con- to 16.1 inches. sumer can consider purchasing One other basic difference one with a new system, or replac- betweentube types can also cause

ing an older and smaller display. Which kind 1s for you? With all of the different types of monitors out there, choosing the most appropriate one can be a bit of a challenge, and all the numbers and terminology thrown

around can be overwhelming. What does "viewable" mean?

What'sthe difference between

screen face. Aperture grille, on the other hand, consists of numerous wires running along the length of the picture tube, to direct the electron beams. This process creates a much richer picture, with better color. The downside is that two "damper wires" are required to hold the many guide wires in place, and these two wires show up on the display as very thin interruptions in the picture. For the typical user, these lines tend

tions in brightness or as loss in focus quality around the edges of the screen. For a number of people, these problems will be of little concern if the price is right. The casual

user who would like a larger monitor but won't be using it day

in/day out may not need anything too fancy. What's important to remember, though, is that monitors tend to be the most solid piece of equipment on the desktop: in the amount of time a monitor will remain useful, you

may have change your whole system a few times. For that reason, it may be worth investing a bit more up front t o m ake sure you' re getting everything you

to phase out of conscious percep- need, especially if you plan to use tion. Users doing precision graph- the monitor heavily. A few extra

ic work may find the lines annoying and intolerable, as they may be hard t o d i stinguish from graphical elements under certain circumstances. In addition to the two basic systems to guide electron beams to the front of the picture tube, monitors come with variations in confusion. As with the smaller something called "dot pitch." monitors, 17-inch CRT displays Dot pitch is a measurement (in come in two major types: shadow millimeters) of t h e d i s tance mask technology,and aperture between two picture elements of

dollars invested in a m onitor with a smaller dot pitch may be worth the investment, if chronic eyestrain is prevented. Distort the distortion!

A monitor's on-screen display (OSD) controls come with a number of different features to help

compensate for picture problems by distorting the image in differ-

ent ways. Most co m mon amongst these is the pincushion

grille technology. Which one is the same color on the screen. The effect, which changes the edges best for you depends on your needs. Shadow mask monitors are manufactured with a perforated plate inside, which guides the

smaller t h e n um b er , the smoother the picture quality will

appear. Displays with a dot pitch of greater than .28 can appear rough or jagged, as discrete ele-

electron beams to the appropriate ments are more noticeable. There

of th e s creen f ro m c o nvex through concave. Most also feature trapezoidal distortion and image tilt. Many monitors, even at entry

COntinued on Page2$

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T CP TEST L A B S

AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

H ar n ~ l a t a Parts 8 Service •

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For all oF your Laser Printer needsl

Affordable 17-inch snonltors

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ture quality, followed by green-blue, then redblue. For that reason, purple things can often show up as a blur, even on some of the best monitors. Moire: The moire effect occurs when a

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finely drawn pattern on the screen conflicts

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The contenders

with the pixels on the screen, in concert with the timing of the refresh rate of the display.

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This causes "wave" patterns to appear on top For this month's test, we asked for inexpenof the pattern being shown. Anyone who has

Canon ' Hearhtt Padtatsl ' IEM ' Lemnarlt ' Ohldata ' Compati ' Epgsn 8 Mere

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average conditions for a good percentage of users. Some of the monitors are rated for refresh rates above the ones used, but many of these can only be achieved with a high-performance video card with a lot of video RAM. The better the video card used, the better the results will be, and vice versa.

Continued from page28

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www,tcp.ca

sive 17-inch monitors aimed at the consumer

seen pieces of window screen overlapping market. Because a few of t h e m o nitors knows this phenomenon — it only takes a little received were higher-end monitors, they have bit of desynchronization of the layers to cause been split off into a separate group at the end some complex patterns. The more often this of the main batch. effect is produced by a monitor, the less-suited that monitor is to graphic work with any complex and repetitive detail. Some monitors Acer AcerVlew 79g come with controls to "cancel" the moire, but From. Comtronic the price for this is often the roughening up of Tel: 905-479-8338 the rest of the picture. http: //www.acer.corn The reason these tests are subjective is

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Sehmet — 1997 worlds lm' est PortMaster

because, unlike with benchmarking software for CPU speed, most of the tests are done by

eyeballing the screen and making a judge-

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ment call. In our chart, here's a rough guide to what the terms mean:

Pro: .25mm dotpitch offers great resolution

• impressive frequency response

• moire and convergence controls • BNC connector included for Mac compatibility

% We carry the full lineof Lucent Technologies PortMaster products V All products are in stock and ready to ship V We have a factory trained and certified pre and post sales technical support team

Quantity descrlptors Negligible: None, oramounts sosmall as to be

Con: • design of outer casinisgflared, creating a slightly

imperceptible. Minimal: Very small amounts detected, but nothing

disorisnting effect; things on screen look a bit crooked sometimes • display jumped and jitlerod at 1,280x,1024 at 85 Hz, but was solid at 75 Hz • distracting moire problem at higher resolution

serious

Some: Definitely visible, starting to interfere with the display in places. Nindlum: Enough to be aserious annoyance without making the screen totally unviewable The AcerView 79g is not inexpensive, at $690, Subliminal (flicker only): Subliminal flicker is just but offers great refresh rates, great display under the level of conscious perception; when lhe user quality and a good selection of user controls looks at the screen, flicker isn't evident, but something in the OSD. While the moire may make the

MAKE THE MOST OF THE SOLUNET ADVANTAGE, WHEREWE PUT THE VALUE BACK IN VAR.

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Call now for ISP specials!

about thedisplayjust seems...wrong.

unit unsuitable for higherdetail graphic work at times, it is otherwise a respectable choice

ttuallty descrlptors

for most users.

EscaflnnL Top-notch quality. Few problems, if any. Very good: Still quite good, though the picturemight feature slight loss of quality in certain places. Good'. Most of the screen is okay, but problem areas are becoming noticeable.

Lucent Technologies Sell Labs Innovations Lucent is a world leader in remote access solutions for ISPs and enterprise networks. More than 2,000 ISPs use Lucent PortMaster products.

ADI MlcroScan SP+ From: ADI/Supercom Tel: 800-228-0530 http: //www.adi.corn.tw

Testing in 1,024x768 resolution was done with an 85 Hz refresh rate, and testing in 1,280x1,024 was done at 60 Hz, to simulate

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Nothing But NETworks

Continued on page96 Y'

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THE COMPUTERPAPER GREATERTORONTO EDITION

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

Affordable 17-inch monitors Conti wted frow page90

a bit of distortion around the edges of the screen on the unit we tested, Although these could become problematic for some users, it' s still quite a competent and reliable monitor.

Pro: • solid performance with minimal moire/flicker • brightness/contrast on separate spinners for quick adjustment • good resolution with .26 mm dot pitch

Digital Research Technologies DRINDN17

Can: • minimal OSD control settings

)

•

From: LinkUp Technology Inc. Tel: 888-21 8-4968

For a monitor worth $598, the MicroScan SP+ http //www linkup onca is a bit skimpy on user controls in the OSD. Pro: Otherwise, the performance -is impressive, • OSD has clearly labeled buttons, and is easy to use, with great display quality and minimal flicker and certain buttons double as non-menu and moire problems. contrast/brightness • picture quality is quite good for a .28 mm dot pitch display AD< • 16.1-inch viewable area is more than average

•

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Spectrum 7Vlr

•

Pro:

• press-and-spin OSD control is very easy to use, • good selection of image shaping controls • budget street price of $339

AFFORDABLE: Flat-RateInternet accessfor only

$19.99permonth. Noset-upfee!

The DRMON17 is a good unit, with a minimum of flicker and respectable image quality, Not the cheapest on the block, but reasonably close, and the image quality certainly makes it worth consideration, for those on a budget.

• at.28 mm dot pitch, image is a bit coarse, but not too bad

FREE TRIAL: Experience Myna's outstanding service first-hand for 14 dayswith absolutely no obligation! SOFTWARE INCLUDED: Myna'sInternet Starter CD-RQM includes all the so ftware you' ll need toget going... LIVE SUPPORT: No charge technical assistance and customer service when you need it — 7 days aweek,8 a.m. to 11p,m.

From: STDSystems Tel: 800-463-6783 http: //www.std.net

Pro: .25mm dot pitch provides nice crisp image • good selection of image-manipulation controls • next to no flicker or moire

Tel: (416) 362-7000 Fax: {416) 362-7tt01

e-mall: Info@myn. om web: http:l/vvwwmyna.corn/

• monitor is an OEM from well-known Lite-On Technology • delivers solid performance with a minimum of flick-

er and moire Con: • some minor ghosting noticed • at .28 mm dot pitch, image can be a bit coarse. With a higher dot pitch and slight ghosting problem, the Xtreme isn't perfect, but a low price and with a well-known manufacturer hiding behind the Elco label, this monitor is still a good budget-conscious alternative.

• 15.6-inch viewable size is one of the smallest in this batch At $509, the Cybervision C72 is a bit more expensive than some of the "entry-level" monitors, but balances the cost with impressive specs and performance. Overall, a great choice.

Hyundal Delux Scan 769$ From:Dynamic Channels Canada Inc. Tel: 800-568-0060 http: //www.hei.co.kr Pro: .26mm dot pitch provides high-quality display with good frequency response • minimal flicker and moire •

Daytek DT-1726D From: Daytek Tel: 800-329-8351 http: //www.daytek.ca

Pro:

COMMufVfCA11ONS

Pro:

Con:

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This monitor is a pretty basic and inexpensive unit, but the ease of use of the OSD control, and the fact that it has image manipulation controls like pin balance, parallelogram and color temperature makes it a great value, too.

•

MONTHLY PAYMENTS: No long-term contract required

K56Ba isa Iradeavrk d luce TecheJoy'esInc x2isa eadrmak ol 3camcarpwy6on.

• slight deformity around the edges of the screen

Con:

hen it comes to Internet service providers, Myna stands out. M yna is nota phone company, not a cable company, not a retail store. Our businessIS the Internet. Providing service to thousandsfosatisfied customers since 2995, Myna is Toronto's oldest flat-rate Internet provider. Myna's philosophy is to earn your businesseach and every month. That'swh y we neveraskyou to commitfor morethan one month ata time.Our unique no-busy signalguarantee andsupportfor both 56K modem standards means top-notch connections everytime. But wait, that's not all...

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Con:

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.26mm dot pitch offers good resolution and generally sharp picture quality • high refresh rates available •

Con:

Con: • selector for OSD split into two parts, and can be awkward to use: push button on front of monitor, and spinner wheel on underside; spinner button is also a bit touchy, reacting too fast or too slowly at time' s • when screen resolution or refresh reset at adapter, monitor tends to reset ALL settings, including brightness

• shorl signal cord could be problematic if more dis- The DeluxScan 7695 is a monitor with great tance from computer is required performance, with problems that are mostly

• edges werebiat wavyin places,andscreen

ergonomic. The awkward setup of the spinner

showed minor ghosting • OSD option order is a bit strange: co mmon controls, like vertical/horizontal size and position, were at the BOTTOM of the list, forcing user to'scroll through pincushion, etc., first

wheel for the OSD can be a bit painful to the wrist if used often. Once set up, though, it' s

smooth and high-performance sailing. At $649 street price, it's priced a bit higher than most, however.

Daytek's DT-1726D generally provides a crisp

and clear picture, with some lack of focus and

Continuedon page 38

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

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•

168it3DSoundCard $25 SoundBhater161SA/PCI $39/49 SBAWE64 ISN12SPCI $85/149 SBAWE64 Gold(Relail) $199

C reaeve Encore DVD $30 9 BASF/SonyRecordable CD $1.99/2

•

KDS Orchestra Steel Drum From: Orchestra Multisystems Canada Inc. Tel: 888-537-9001 http: //www.kdscanada.ca

•

Continued frompage36

Quantum32SE $199 Q uantum4.3SE $235 W,D. 4.3GB $219 Q uantum6 467 $279 Fuitsu43GB $20S Q u ank/m84SE $419

32MB SDRAM, 4.3GSUDINA HOD lomega ZiplnL/Ext/Auto $189/195/259 Panasonic1.44 MB Floppy Drive Jaz1GBlnt/Ext $3755$9 SparQ1.0GB $269 ATI Xpert XL4MB EDO(AGP) USReekvgolnt/ExL Retail $161199 Panasordc24XIDE CD-ROM USR56kvgo InUExL Voice $189/%9 16Bit 3D SoundCant$100W Speaker salon 104 EnhancedK/8 6 LogltechPS2 ATI A04n-Wonder4MB/4MB PROPCI $189/259 Jaton 56kInt.Voice/Fax Modem ATI XpertWork4/8MBPCI $109/149 CanonBJC-250/4200 $169/189 ATXMid TowerCasew/250W . ATI XpertPlay4/SMB PCI $129/179 EpsonStytus400 $229 AcertF 54e.ae SVGAMonger MatroxProductkraG1008MBAGP(Retail) $119 EpsonStylusego/700 $279/369 w/One MonthUnlimitedInlemetAcosss DiemondMonster304MS/SMB(O) $149/289 Epson Stylus800 $419 PII233 $1339 PII266 $1379 Diamond Viper V3304MB PCI/AGP(O) $125/125 HPOeskJet670I892 P II 300 $1668 P II 333 $1739 $289/299 HP6USP Laser Jet $509/969 HP ScanJet5100I6100 $359/969 9 • Abit PXS /TX5 w/512K $109/139 Abit LXS PS /440BX $159/21 9 nic24/Toshiba32XIDE $75/85 Asus TXP4TX 97L w/512K NEC24Nfoshlba 32XSCSI $139/159 $139/149 Mltusmi SX/2X Rcdr IDE Asus P2E 8 Plf (AT) $149 1/4NB 30PIN $5/16.5 $359 Asus P2L97 LX Pentium II / BX 3'169/239 8/16MB EDO Yamahae/2/22260IR-Wcdr $539 $15/19 Intel SE440BX'P II w/PCIAudio $299 32MB EDO/SDRAM $49/49 Yamahae/424260t R-Wcdr $659 S4MB/128MBSDRAM $119/189 Yamaha8/424260txR-Wcdr $759 •

Affordable 17-inch monitors

SaL toarn6pm Sun.tapmJIpm

•

Pro: • reliable performance with a minimum of flicker and moire .26mm dot pitch • good frequency response • BNC connector for Mac compatibility Cog: • minimal image manipulation controls on the OSD • not really a steel drum (it makes a pleasing thump when you tap the case, though)

The most expensive of the .28 mm monitors this month, the Mitsubishi DiamondScan 70 is also one of the highest quality in that dot pitch. There is some moire and flicker in higher res, but otherwise a top-notch monitor.

Monex Teievideo SV200 From:Monex Technologies Canada Tel: 905-709-3660 http: //www.televideoinc.corn

•

Pro: • OSD very intuitive, with non-menu brightness and contrast buttons • good selection of image manipulation controls • good quality.28 mm dot pitch • minimal flicker, and small amounts of moire

•

shsanxs14'/1F Acer 1F 54E/56C Acertr 76C/780/79G

$1 89/239 $249/269 $419/499/579 Sony1F 100ES/tr200ES/200GS $419/789/859 Vlewsonlc1r GS771/P775 $569/879 From $899 (w/33.6F/M,24X,14'SVGA)

All pdcas wesubject tochange wahoutnotkm. &mil: roger761O idirecLcom 18p J/webhome.idirectcom/-roger761

CBB:

The oddly named Steel Drum provides a great quality display for a reasonable amount of money. More common on higher-end moni' tors, the BNC connectors are a real plus for Mac users.

• slight loss of focus around the edges The Televideo SV200 has a great OSD interface, but the quality of the display as a whole may be inadequate for serious computer users. Better as a starter monitor, or for the casual user.

MAC innovision •

•

DX700T From: MAG Innovision Tel: 905-890-9465 http: //www.maginnovision.corn

•

Pan asonic PanaSync S70 From: Panasonic Canada Tel: 800-265-061 6 http://www.panasonic.ca

Pro: • well-known name in monitors • . top-notch quality display, at.25 mm dot pitch • good selection of user controls, including nonmenu brightness/contrast CSB:

• slight edge deformities and edge flicker on unit tested • priced a bit higher than some Weil-known in t h e m o nitor field, MAG l nnovision delivers the goods with t h e DX700T, which has great image quality for the most part. Edge integrity was a bit of a problem, with some waviness and jitteriness, a good chunk of which was correctable with the OSD image manipulation.

Pro: • high quality display with next to no flicker and only

some moire athigher res. • good selection of image manipulation options in the OSD

Cos:

• even at,27 mm dot pitch, image is a bit coarse. • higher price The PanaSync S70 is certainly a sturdy and confident monitor with a great display quality. However, the price tag may scare people away, especially with the monitor only checking in with a .27 mm dot pitch. A shallower version is also available, at a higher cost.

ftjiagitronic C-SV1701PS From: Liuski International Tel: 800-665-5487 http: //www.magitronic.corn Pro: • reasonable performance for.28 mm dot pitch • OSD controls fairly intuitive.

Phiiips INagnavox 107s From: Philips Canada Tel: 800-387-0564 http: //www.philips.corn

CSB:

-' fho'

e > osonrc:

• edge quality not as good as rest of screen (one corner on the monitor we tested was quite blurry)

Pro: • excellent picture quality for-.28 mm dot pitch • non OSD buttons for contrast and brightness

Though the image might be a bit on the coarse side, the quality of the Magitronic monitor isn't too bad except for some problems with focus at the edges of the screen.

CSB:

Mitsubishi DiamondScan 70 From: Mitsubishi Tel: 800-387-9630 http: //www.mitsubishidisplay.corn

• OSD control is fairly awkward, with a push-button on front and a hidden selector wheel underneath the chassis • OSD requires user to scroll down to either "save" or "exit" for each sub-menu, which can be timeconsuming • moire is fairly noticeable in 1,280x1,024 resolution

Pro:

The Magnavox 107s from Philips has a display quality that is excellent, with a bit of flicker and some moire being the only real distractions. The awkward OSD control configura-

• display quality is very good for a.28 mmdot pitch.

tion can cause some wrist pain while setting

• shallower front-to-back design great for smaller

up the display. At $499, the unit provides great display quality without being excessively expensive.

w orkspaces

• good selections of image manipulation controls CSB:

. fairly expensive for.28 mm dot pitch • OSD is a bit non-intuitive

Continued on page 40

Scarborough

Plckerlnti

Richmond Hill

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Mon- Sat: 10am -Spm Sunday: CLOSED April • July

48)0

@M D '

sheppo ccol

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We provide high quality cofNponertts ar/d upgrade service uith a ffordable prices! 6

Pengum: QDI Titanium T1, Intel 435TXchipset 512K cache motherboard. Csleron . PC Partner, Intel 440EXchipset M S, 2 Serial ports snd 1 Enhanced Parallel Port 32 msg SDRAMmemory, Ball Bearing CPU Heat-Sink Fan induded Maxtor 4.3GB Ultra43MA Hard Drive Panasonlc 24XEIDE CD-ROM 8 1.44M Floppy Drive Ysmahs 18b)ts stereo 3Dsound carl with CD Cirrus Logic PCI2Meg EOOSVGAcard

GVC 56KInternal Win modem

Med-Towercase 8 250WPower Supply 24W Speakers 104 keysWindows keyboard Mltsuml MS compaOblemouse & mouse pad

Imago 15" Digital Control Low Rsd. SVGAmonitor One month ungmitsd accessofInternet,w/CO 2 years labour & 1 year parts depot warranty Windows 98 is not included

AIID K6 233 $ 999 Pentium 233INMX $1059 C eleron 266 $108 9 C eleron 300 $117 9 P entium Il 266 $ 1 2 09

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/8(~'~I '-,lI',)T))<~ Psntlum II 233433: QDI Legand V, Intel 440LX chipset motherboard Psntlmn II 350MO: QDIBrilliant I, Intel 440BXchipset motherboard True Psntlum II CPU with 512K Cache, 2 Serial ports and 1 Enhanced Parallel Port 32 Nleg SDRAM memory (66Mhz used on Pll 266.333.100Mhz DIMM used on PII 35tk400) PsnSum IICPUHeat-Sink Fan induded 6llaxtor 4.3GB Ultra43MAHard Drive Acsr 36XEIDE CD-ROM & 1.44M Floppy Drive Creative labs EnsonlqAudioPCIsound card ATI Xpert XL AGP4 Meg SVGA card w)thMPEGfull motion video, 3D features, support

Acer 58KV.90 internal Oats/FaxNoics modem

ATX Med-Towercase wl 250W ATXPower Supply Dowe 120WStereo Speakers Keytronlc104keys PS/2 Windowskeyboard Logitech 3 buttonPS/2 mouse with mouse pad Daytek 15" .28Non-interlaced Digital Control Low Radiation SVGA Color monitor One month unlimited access ofInternet, w/CD PreloadedNOndows 98with manual & CD

Pentium II 233 Pentium II 266

Pentium II 300 Pentium II 333

Pentium II 350

$1539 $1599 $1759 $1899 $2149

'.::,' ' ~!:fiick Pentlum II 2M433; ASUSP2L87 motherboard Pentium II3MMO: ASUS P2Bmotherboard 2 Fast serial, 1 En. Parallel port & supportUSB TruePenNum II CPU with 512K Cache Penlium II CPU Heat-SinkFan included 64 Msg SDRAMmemory (66Mhz used on Pll 26& 333, 100Mhz DIMM used on Pll 356400) Western Digital 8.4GB Uttra43MAHard Drive Panasonic 1.44 Floppy Drive ToshibaDVD2 EIOE CD-ROM Drive Sound Blsstsr PCI 128sound card with CD ATIAll-In4/Vender Pro AGP 8NIVideo card With OVD vkfeo support and TV output, USR58K V.90 Internal Data/F ax/VoiceModem ATXSled-Tower case wl 250WATX Power Supply SOFAdesktop microphone Altsc Lansing ACS48 Subwoofer Speaker System Microsoft Natural PS/2 keyboard. LogltechPSI2 First Nlouse Plus with wheel & pad Daytsk 17" .26Flat screen Digital Control Low Radiation Super VGA color monitor Onemonth unlimited access oi internet with CO PreloadedWindows 98with msnvsl & CO 2 years labour IL 1 year parts depot vvarranty

Pentium II 266 Pentium II 300

Pentium II 333 Pentium II 350

Pentium II 400

Q579 $2749 $2899 $3189 $3499

QDI Titanium, Intel 430TXmotherboard AIND K6-233CPU withC PU Hest-SinkFan 32 Meg SDRAMmemory Panasonic 1.44M Floppy Drive Panasonic 24X EIDE CD-ROM Quantum 2.1GB Ultra-OINA Hant Drive Cirrus Logic 1 MegPCI super VGAvideo card Med-Tower Case & 250Wpower supply Acer 104 keys windows keyboard Mitsumi serial mouse with pad 2 years labour and 1 year parts depot warren/ Monitor 8 Windows 98 are not included 4

PC Partner EXB, intel 440EXmotherboard Intel Ca)aron 286 CPUwith CPUHeat-Sink Fan 32 Msg SDRANImemory Panasonic 1.44M Floppy Drive Panasonic24X EIDE CD-ROM Quaantum 3.2GB Ultra-DMA Hard Drive Trident 97504 INeg AGPsuper VGA video card Med-Tower Case & 250W power supply

Acer 104 keys windows keyboard Mitsuml serial mouse with pad 2 years labour and 1 year parts depot warranty Monitor & Windows 98 are not Inc)uded 0

4 B

386, 486 - + Pentium QDI Titan)um, Intel 430TX AMD KS-233CPU with CPU Heat-Sink Fan 32 INeg SDRAMmemory Cirvus logic 1 INsgPCI SVGA card Installation included 9 months parts 8 labour warranty Pengum 233MINX 5 399 Celeron 266 (PC Partner) $429 32 Meg to 64 Meg SDRAM s 840

*'All Prices are already 3% discounted for cash, Money Orderand Certified Cheque (prewpprove only), or Direct payment (Interac). VISA, Nlaster Cards orGovernment P.O. are on regular prices (Regular price wCash discountedprice+ 3%).Government,educational institutions & corporate P.O. are welcome, shipping cost is extra. Prices are subject to change without notice. INPlJT I3EVICES NENORY SCANNERS FAXNOSENS DRIVES 4 CONTROLLERS CASES with Power Supply IOE/SCSI harddrive removable kil $30 ktsd-Tower7bays 250W $43 Acsr 104keys keyboard $ 14 ATI Xpert 4u (SODIMM) $65 Micrciek V310calor (parallel) 136 G VC 56K IntModem wm bulk) $72 SCSIexternal Case2twys5N66cw 130/155 Mes-Tower 6bats25DW WSlideDoor$ 53 Keytcnic104keyskeyboard $ 24 SIMM1M/4970,30pins $35 / 1 4 McrciekV600cclor (parallel} 199 A CER56KlntwilhvoiceV90 bulk) $68 $210 Hi-Tcww, 7bs)s 250W wfSTideGocr$73 Ms IDE Mazie4.368 r NsturslKeyboard(w/S)Islam) $55 SIMM8M-60,72picsRe9/EDO $19/19 STOR Mpa9escas( USB) 196 USR56K IntV90win Modem retail) $132 $275 Full Tower, 10 IDE Medor6.466 bays250Ww/Slide Occr$95 MiisumimouseMSccmpa5ble $ 9 Siktu 16M40,72pinsRs9/EOO $25/22 STORM lmag Para6s6 136 U SR 56K!m V90 retail) $171 s w a v s ( IDE Maxtcr8.4GS $365 A TX, Med Ms Ictelli Mouse (w/Systemonly) $37 SIMM325A60,72pinsRe9/E00 $50I40 Creative LabsWE S CAMI)camera 139 USR 56K Intwilh voice V90 bulk) $135 Tower7 bays 235W $ 9 3 $465 .DIMM32M, 168pins SORAM $ 40 IOE uaktar11.568 A TX, Full Tower10bays 235yf $ 1 3 3 us SW precisionpro(USB) $ 99 USR56KIntwilh voiceV90 rstail $196 I DE Quantum Fireball 2.1GB $ 18 5 Power MS SW <wee Fvwauck/Wr $ 195 OIMM 32M,168pirts 100Mhz90RAivi 65 VIDEO CARDS USR 56K Ext VI) retailI $196 Supply250W/3OOW 2 8 /47 I DE Quantum Firsball3.2GB $ 20 0ATX Power Supply 235W/250N/ 59 I 69 Log)techSerial/PS2 mouse $ 20 OIMII 64M,168pins SDRAM6 chips $108 ATI TV tuner far V,S/30 Xpr.ISA bulk 104 USR 56KExt wilh voice V.90 rekg) $254 I DE Quantum Firetu84.3GB $ 22 5ATX PowerSupply let/ $ 100 Lo9itsck FirstMouse+(Serial/PS2) 29 OIMM64M, 166Pins100uhzSORAM 132 CkrvsLcgic5446 1M PCI bulk 30 IOE Quantum Fireball 6.4GS $ 274 0IMM 128)N, 168pnsSORAM $205 ATI 30 Xpressbn E002M PCI bulk 55 NETWORKS (Eth I OE QusntumFvsbs684GS $ 41 0 CO QRIVES & WRI'rERS OONI 128M,168pirs 100MkzSORAkl 245 ATI 30Xpressinn EGO4M PCI bulk 66 Ovbuck IS tgs ISAcard ernet) $25 CPU ChlPs IOE Ses9ste INedslist pro4.568 $270 ATIXpert XL 4M P C I bulk 92 OvbU>k8 IOSass Thvb Panascnb int24XSCSIC0 Orhs $138 IDE Seagats Medalist Pro6.568 $335 Coc6in9Fanla 466 $ 5 NEC int32XS CSiGODrive $ 1 ATIxp srt a r 98 4M Pc hjk «9 Gvc 16b'lsisA (pnP) 57 INKBET PRINTERS $ 30 IDE Seagats Medalist Pro9,1GB $487 CoolingFanfor Pentium $ 7 P anssonic ist24X IOEC0 Drive $ 7 1 IEEE Sidirec6on ~ter cableft6 $15 ATI I98 6M PCI h/Ik 159 GVC 32tv~isPCIcard (PnP) $34 I DE N/astern Ok)OII 3.2GB $ 20 2CoolingFanlcr Pentiuml l $ 18 P ansscnicint32XIOECDDrive $ 8 8 CanonSJC-2% $169 ATIAll-In-Wccdsrpro 4M PCI bulk 283 OUnkPCI 10ccmbo $45 IOE WesternDigital4.3GB $ 225 Canon BJC4300 Acer int 36XIDECOOriv e $ 85 $246 CwwwRswvwvwww SM PCI retail 295 OLInk PCI10/IOO gave Tcard $79 IDEWsstsmDigital6.4GB $ 299 AMOK6.233/266/300 1 3 y t68/225 Creative int0VDENCOREIhr2 Kit $330 EpsonSty)vs400 $225 Cwwwmsswrvaaaau 12M PCI rsts5 385 DLInk4porh IOOBaceTitvb $180 IDEW estern Digits)8.488 $ 399 Intel Penrsm 233MMXCPU 3 1 6 0Tcshibs intOVDB1102 0tivs only $199 EpscnStylus600 $269 ~r e m wwws 8M PCI bulk 269 intel E6tsrEkPrsss PRO/100+ PCI $120 S CSI QvsntvmFirsbsll4.369 $ 3 8 9Intel Cekvcn 266&Fan(retail ) $ 1 86 Real Magic0V00sccrder $132 EpsonSirius 800 $405 Dwwsuovwecwovtmr12M PCI ™lk 379 3COMPCI10/1009sssTcard $95 S CSI Quantum Fksbsll 6.4GS $ 5 1 5 I ntel Csbros 300& Fsn(retail) $ 2 6 3 Acer Irs 6 by 2 IOECO-Rewriter K/t r 435 EpsonStyl us ' $499 ATIXpert98 6M AGPbulk 130 3COINaixvtstOOscsThvb3018799 125 S CSI Qvantsm Fireball 8.468 $ 6 5 5 I ntel pent.ll233,512K(bulk) $25 4 HP Ist720OI IDE00-Rewriter Nl $525 Epscn Styk/s1520 $1017 ATIXpsrt@XL 4 M AGP hulk 97 3COMSpcrtsIOOgsrsThvb3016722425 Qv. VildsOII4.5GBUW $510 Intel Pesul 233, 512K8,Fan(retail) $260 HP skt 7200E Parallel C04tsvstter KII 640 HP Ossklst 692C $828 I ntelPsnt,ll266, 512K(bulk) Qs. AiigllO,IGS UN/ $29 5 ktitsvmi int by 8 2 IDE C0-Wrtisr $365 HP OeskJsl722C $399 ATI Xpsrt@P)ay96 4M AGP bulk 135 65emsl 10/IOOST100wo rssw $1748 Intel Pent.11 Qu. Alias III 18GU2V/ 266,512K &Fss(retail) $328 Pansscsic icl6by 4SCSICD-Revsitsr 445 HP OsskJst II20Cvi $630 ATIXPsrt@Plsy98 8M AGPbulk 175 Etk~~il0/10087 25ft~ $ 18 Ssa9ats Bs/r4.5088744573W $760 i ntel Psst.ll 300,512K gwlk) $45 0 Ricoh int 6 by2IDECO-Rswriter $490 Lexmsrk1000ssrsasasacfs $17 9 ATI/N-ln.N/ender pro 4M AGP buk 310 IOSawrT( RJ45) Jack $1.5 intel Psst.ll 3{$,512K & Fan (retail) $465 Sss9ste8sr9.1089749173W $978 Yamahsint CDW4260 6 by4 Lrcsnsrk 5050/5700 $260 I 380 An All-ln.wonder Pro SM AGP bulk 359 SNC Connector BNC I T Cormsctar $3 Sssgale Cheetah 4.5G8ST4602LW 843 I ntsl pssUI333,512K(bulk) $60 0 SCSI C04tewritsr Driveociy Intel Ekpress 30 4 M AGP retail 155 T~nah Stsrgate Cheskrh9.1G88749162LW 1305 Istsipsst0333,512K&Fan(retail) $643 Sank CMisc (BASF I HP) LASER/LE13 PRIN'rERS Ma trox Pmsvcsvs case SM AGPnihil 225 I nlsl Pssul 350. 512Kgwlk) $74 8 Sank Rewritsble CO disc (HP) HP 6l 6 ppm 1M 600dpi $515 NONij rORS Passmeb &5' I 44us99cppydrivs $25 Intel pesUI350,512K&Fsn (retsl) $605 H PSP 8 ppm2M 6 0 0dpi $ 9 4 9. AO~ ~ INm~ h„ w~ Softwakre (69crosoftOEMvsrslsns Pss~t20 3Z12OMs99cppydme 124lrrkr)Pentll400,512K(hulk) $1 0 40 LS-120120MDisk $18 Intel pssUI 460,512K6 Fsn (retail) $1100 1024.28 $ 1 80 must te purchmw 0 55mM'm) HP Oup 8 ppm 3II 600dpi $1179 14'0sytsk iten ln SOVNQ CARDS IomsoaInt IOE100)NegZIP drive sNh 128028 $ 2 2 5 Windows98withirsislls6cn {OEM) $165 Yamahs16b6s30scundcard $ 21 HP4mI 17pp 4M 120Mpi $1489 15'0aylsk0i96al ZIP TcclaUgges $122 15'Goidsisrss 1024.26 $244 Wma NT40Wo/ksta6cn(OEM) $290 Scvndblsstsr 16 cardPsP(bulk) $40 loms9s Parallel100M492IPdrive $195 Notherboarsis 1280.28 $ 2 05 Windows NT 40Server 5Ussr $1030 19 7 9 19 imago 15HX1280.28 tlastsr AN/E64 Value(bulk} $63 IIP 5000 16 4M 12(OI c 6653 $ 335 MS HomeSvmgs98 (OEM) $ 59 ioms9sEzt2 Ptus100usgdrivs $270 QDIPsnliumTitanium512K430TX 107 So/nd Hp 5OMN ISppm NN 1200dj Itv/r 2840 15' VNwscn Enmnkt PCI sound card $40 $130 Iomsgs 100 LZIP disk $ 15 ASUSTXP4 128025 $ 4 0 5 MSOSce979mallSvskwss(OEM) $299 HP8000 24ppm16M 120 0 dp i t t d 7 3 3 7 9'15 SonytOOES Creakvs Labs Esscnkl PCI sound card 55 5 'l52 17'Acer75C 12 80,27 S)zisestlet/Estfgg Spa/Q drive $259 ASUSTX97L $425 MS OllicsPro97Prate U p) $ 4 6 6 $146 $155 ScvsdblsslerPCI128 17'Assr 78C 1 6 00 26 $ 485 Lotus Smarl SVCveSI I GBSpa/DCSr6age, 3 paCk $139 ASUSP2E84409X Suite97(balk ) $ 42 $172 Hp Int IDESGBtspsdms wilh Tape $299 ASUSP2L97440LXN72 1 280 28 $ 4 22 PRINTER ACCESSORIES 17'»ykrk «60 IkWCrv/ 472 $370 HP Ext568 paralhl tapsdrive w/Taps 359 ASUS P2L97044OLX I NO .25 $ 7 2 5 4 /6 Ms9 Hp 4+/4Mp/4p/5p/Sp $37 /60 17 NECE700 Ssa9als Ist888 SCSIIapedrive $419 ASUSP2L975440lXuescs/afX 308 SPEAKERS 4 NICB 4I 6 Meg:HP4/48il5SI/1200 $56/76 17' Scny20OES 1260.25 $ 7 15 urtintskrrupalhle POWer $231 Basic speaker Tape800MI326/56/8G $35/44/47/57ASUSP284408X/ifX 12I % $ 86 5 $ 8 4/SMs9: HP5L/SL $89I127 1P Say ~S ASUSP28.5 4408XNw-scsi 472 $433 DOWA24Wspeakers $ 'IS $99 17'opkqc I 776 <600.26 $5 95 SMPP>)f (UPS) $27 F C Parlnsr PeMumll440LX $13 9 0OWA120IVspssksm IDE ISAGNTR16550I/O $469 AFC. American PowerConversion $28 16 Ms9: HP 4000 $120 17' ViswsonIcE771 1288,27 ASUSSC-200 $86 P C Parlner Csleren440EX $ 13 9 YamshsM7speakers $39 $57 HP Tonerfor 4L/4P/4MP $96 17' Viewscnicp?75 1600 25 $ 7 35 Psrsccsl 7 Gullet w/Modem $141 QDI Csl s rcs Ecs6snt440EXNÃ $142 $ 315 ASUSSC875UW Ikc 350W speakers $65 $59 19'Op6questv95 1280.26 $ 8 5 2 Ssckvp.UPSPm420 Adsptsc2940Ukii (bulk) $232QOI Ls9sndV44OLXIÃ $145 Allec LansingAGS45Subwcofer t y 400PS 1600,25 $ 1 325 SSGkuP.UPS Pro 650 5 MO $105 HP Tonerlcr 5P/SMP/6P/6MP $ 1 20 19' Scr $259QOI Brilliant I4408X/tnf $199 Headphonewithmicrophone $545 Adsptsc2940UWkit (bulk) $25 HpOkkseries 51641Acclor isk $ 3 4 1 9 V@wslic G790 1600 26 $695, BackuPUPSPro IOM Adsptec294OU2W(rslsil) $570 Intel SE440BXIA IÃ $289 19' Viewmsic PS790160025 $1010 Smart-UPS1000Nstwcrk $ 678

AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

T CP TEST L A B S

Affordable 'l 7-inch monitors Continued fro>npage 38

• priced a bit on the high side

edges • OSD controls very intuitive and buttons easy to use, including buttons that double as non-menu brightness and contrast controls

The EO710 is an intriguing looking monitor with a great display. Although the moire problem might be a bit distracting for some users, it is in all other respects an impressive monitor.

i'rlnceton EO710 From: Princeton Graphics Tel: 800-747-6249 http: //www.prgr.corn

Pre:

• Some moire evident at 1,280x1,024 • brightness control did not appear to have a major impact on screen Even at a .28 mm dot pitch, the Samsung 7e delivers a great picture quality, for an amount of money that's not overly excessive. Moire has the potential to be somewhat annoying at 1,280x1,024, but lower resolutions should be

Con:

top-notch in almost every way.

• noticeable moire at both 1,024x768 and 1.280x1,024 resolutions

ABIT ABIT

ABUS ABUS ASUS ABUS

14" 15" 15"

15" 17" 17 17" 17" 17 19"

AHE

SP+

SP SG SGT SGD SP

• OASSSDD 518X 511B

15 15 15" 1/ 17 17" 26" 21"

$135 $149 $175 $229 $103 $129 $126 $126 8'l42 $215

1707B 1765B 1/64C

$89Q $1,605 $1.666 $ 1,3 19 $1,356

$2,101 $2.081 $2,768 '

ATS XPerte Work XPerODPlay An-In-Wander Pre

$14Q $160 $186 $181 $260 $260 $325 $485 $640 $800 $1,166

D IMM

D I MM 100 MHa

• good .26 mm dot pitch quality at a great price • spinner controls double as brightness/contrast • almost no moire or flicker

Con: • although push-and-spin OSD controls are a great idea, they can be a bit awkward at times, especially when selection requires a lot of spinning; an indentation on the front of the spinners for finger traction Continued on page43

16NIB

$38 $46

$66

64MB

$ 103

$ 12 'I

128MB

$ 188

$2 3 5

UB DRIVE

HETACH E

1/"

19"

18" 21" 21" 21"

$2,073

$ 2~ 5

H VA M A VIEIONMASTER 350 5415 VIEIQNMAETBl 17

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4 MB

1515" 17" 17" 17" 17" 19" 21" 21"

SMB

ulATnox 8 99 Sle?

$1,017 $1,142 81.436 $1,586

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OLIN VIEIONMASTBl 505 51,TSO VIEIONMAETER PRO 51,&52 VIEIONMASTBI SOOTSI,?SO

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$420 $349

MASS ENNosrESEDN

19" 20"

15" 15" 1'7" 'l7" 17" 1'7"

19" 21 21" 21"

D J530 DX500T DJ70»E DJ700 DJ?67 DX766T DJ717 DX715T DJ?02 DJSOO DJ920

M ETDU SIESH E D$1 5VX D850 DB70 DPLUB76 DPLUS72 DP?00 DSCANSO DPLU8160E DP1000 DP'IO'IOE

$247 $313 $382 $404 $442 $470 $496 $535 $725 $716 8'I,190 $331 $360

$565 $681 $757 $978 $1.080 $1 63'I $1,865 $2,075

Asar

55klV v50 USR VVInlVledsm 55kl v50 USR 55kl v50 USR 55klV veo USN SekE v90 USR 55kEV v50 GVC 55klV vOO GVC 55REV vSO Supra Express 55kl v50 SupraExpaiss 55kE vOO SuprslEspress 55klV vOO

580 $125 $159

r153 $185 $242

8'lao 5'l51 $124 O'I51

15" 15" '17" 'I?" 17" 1'7 t

19" 21" 21" 21"

I HD OSSA 449XA 449X'I 59 447Z 447ZA 447XI 44?XPRD 446XPRD 477X159 445X1259

445XPRO

15"

17" 17" 1'7" 19"

Intel P2 233mmx

32mb Sdram 3.2gb Prhre 24x Csl rom 4mb AlIP Video

20" 21" 21"

Sound Card

1A4 Roppy

21" 15

Case

SE SB 5008 500B 50QP 7E '7008

15"

17" 17"

4.3GB

$205

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$ 2 1 ~ Jf,':EPWS:I

SCSI Drives Available

I $414 $441 $563 $666 . $766 $878 $1,181 $1,542 $1.989 $2,017 $230 $243 $260 $372 $463 $5$8 $776

$1>21

$1,33S $1.384

$283 $3$6 $368 $468 $535

$684 $684

Se36

$1.324

$1.599 $249 $27'I $273 8$'l3 $510 $44/

$46e

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I 17 17" 17" 21"

700B ?QOP

15" 15" 17" 17" 17" '19" 21" 24"

100ES 10068 200ES 20068 200PB 400PB 500PS VVSQO

15" 1S

15" 15" 17" 17" 17" I?

17" 'l7" 17" 17" 17" 17" 1'7"

19" 19" 20" 21" »l n 21"

21" 21" 29"

$530 $758 $780

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Pro:

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PXS LX6 BX6 TXP4 TX97

ABIT

From: Alea Group Tel: &00-788-2&78 http: //www.sceptre.corn

Con:

Samsung 7e From; Samsung Tel: 800-726-7864 http: //www,samsung.corn

• high-quality display, at .26 mm, with minimal Ilicker • OSD makes it easy to switch between related options. while editing values

Sceptre Dragon Eye D73A

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

T CP T E S T L A B S

The higher end of 17 monitor casing, making use a bit difficult; buttons are also a bit on the small side, which makesuse awkward

By Sean Carruthers

few of the monitors we received were a bit out of the range we had asked for initially, and are included here for informational purposes.

Compaq V7$

From: CompaqCanada Tel: 800-567-1616 ,".," http: //www.compaq.ca

From Big Blue comes "Big Black," the only monitor we received that strayed from the standard off-white color. The contrast of the casing makes the picture quality stand out even more than usual, being a monitor of outstanding quality from the get-go. The $1,140 suggested retail price is pretty steep, but if money is no object, this monitor is a dream.

Pro: LG Flatron 78FT • excellent display quality, with good picture and next From: LG Electronics to no flicker or moire Tel: 888-542-2623 • USB port for running keyboard and mouse through http: //www.lgeus.corn monitor • separate brightness/contrast spinners • top brand name Pro: 'relativelyinexpensive, as 'performance' monitors go • astounding .24 mm dot pitch Con: • competitive pricing • minimal OSD controls • good frequency response • OSD control button layout is counter-intuitive: the+ • separate brightness/contrast spin wheels key is located BELOW the - key. Con: • slight image distortion around edges of the screen Although a bit thin in the OSD, the Compaq • two-tone coloring of case (off-white and blue-grey) V75 monitor comes through in sheer perforcan be a bit distracting mance, with a solid and high-quality display, • moire a bit problematic at 1,280x1,024 all for a fairly low price (for the performance line). The USB port is a nice touch. The "G" in LG Electronics stands for Goldstar, the name under which LG's monitors previously sold. Along with the new name, the Eizo FlexScan TZ-C7 78FF introduces LG's new Flatron technology, From: Dynamic Channels with an ultrafine.24 mm dot pitch. While the CanadaInc. picture quality is great, the coloration of the Tel: 800-800-5202 outer casing is a bit distracting, with the lower http: //www.eizo.corn blue-grey panel tending to draw the eye away from the screen. A minor complaint about an Pro: otherwise fine monitor, though. .25mmDiamondtron display offers superior image quality • automatic setting control is one of the most accuNEC INultlSync E700 rate tested From: Packard Bell-NEC • BNC connector for Mac compatibility Tel: 800-366-0476 • OSD control button is a panel that tilts in the four http: //www.nec.corn compass directions, with a centrepoint as "click"very intuitive Con: Pro: • OSD control panel is a bit touchy; easy to click high-quality .25mm display "centre" by mistake whengoing for one of the • backed by the NEC name directional arrows • reasonably low cost for a performance monitor • some ghosting evident on unit tested Con: • a bit on the heavy side • a few less image control features than usual on the higher end models,and an OSD hampered by the Eizo is known for creating high-performance slightly confusing "proceed" button monitors, and the FlexScan TX-C7 is no exception to this. The monitor has a very • at 15.6 inches, viewable area is smaller than most. crisp picture, great frequency response and a • moire can be a problem at 1,280x1,024 •

•

good selection of features. Definitely a great choice for graphic work. IBIN P72 From: IBM Canada Tel: 800-465-7999 http: //vnvw.ibm.corn/ca/

Delivering high performance for a low cost, the MultiSync E700 checks in with fewer features and a smaller viewable area than some of the other monitors, but otherwise provides top-notch performance.

'*',

Sony GDIN 200PS

22A StrathearnAvenue. Unit 1A,Srampton, Ont.

IIs©$)~ 79~ 3s~ lI l www.bramptoncomputes.corn

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Con: • black control buttons "disappear" against black

Pro: .25mm dot pitch Trinitron provides outstanding picture quality

Continued on page43

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

I Affordable 17-inch monitors Continued frownpage 40

expensive, higher-end monitors.

would improve this • our machine had a loss of focus in the centre of the display, at 1,024x768. but this is likely something that happened in shipping Sceptre is well-respected in the field of monitors, and you can see why, the Dragon Eye D73A offers an impressive .26 mm dot pitch, for only S345 street price. The OSD spinner controls are a nice innovation, though it can be a bit awkward when a lot of spinning is necessary,

Viewsonic G$771 From: Viewsonic Tel: 800-&88-8583 http: //www.viewsonic.corn

Pro: • great display quality, even at:27 mm • shallower design (back to lront) is a plus for smaller workspaces • OSD relatively intuitive, with a lot oi image manipulation capabilities

Con: • higher price • moire can be problematic at 1,280x1.024 Another well-respected name in monitors, Viewsonic's GS771 comesin at the high end of the entry-)eve) field price-wise, but delivers the goods in performance. Even with the .27 mrn dot pitch, the picture quality is great, and the GS771 offers a great alternative to more

From: StarTekComputer inc. Tel: 888-735-2244 http: //www.startek.bc.ca

•

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Overall: Samsung 7e As far as "entry level" goes, Samsung's 7e model goes above and beyond, with a full-featured OSD, great quality display, and a really reasonable price. I'erfect for all-around use. Performance: 4:ybervlslon C72 ln the field of )ower-priced monitors, the Cybervision C?2 is a treat, offering an outstanding .25 mm picture quality, excellent functionality in the OSD, and price that's not

too excessive. A great choice for someone who demands a

•

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lot from a monitor, but doesn't have the budget for a "high-end" unit.

E I

Price/Performance (tie): AOC Spectrum 7Vlr and

Sceptre Dragon Eye 973A This month, both the AOC and the Sceptre monitors offer excellent price/performance ratio. Though it has a coarser display, the AOC still has a great picture, and has a lot of features to boot. The Sceptre monitor offers a finer dot pitch, but carries fewer OSD features. Both offer a lot of monitor for very little money. 2

I)If<ps )l5

J~ I S i h: 15" $227 17" $397

ilail seco n s!

• full range of image manipulation capabilities • BNC connector for Mac compatibility • Sony invented the Trinitron technology!

Con: • one of the higher-priced monitors • moire problematic at 1,2&gx1,024

196 g897 Video Card: ATI 3S Rage Pro 4MB ABP $117 ATI 30 Rage II 2ISS $61 ATI'39 Rage II 4MS $97 Hard Drive: Seagate 2.16B $167 W.B. 2.66B $197 6eantem 6.46B $317

One of the biggest names in technology in the world, Sony's GDM 200PS is a nice piece of technology, with a great display quality and a ton of features. With a S1,099 street price, it's not cheap, but it's backed up by Sony quality.

¹rd Drive Upgrade: F rom 2.16S to 4.368 $ 9 7 F ram 3.26S to 6.46S $ 7 7

TTX 8792UA Fro: TTX Canada Inc. Tel,' 888-&43-9889 http: //www.ttxmonitor.corn

Cases: Slid Tower $49 Slid Tower ATX $89

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•

The winners

The higher end of 17 Cont/nued front page 41

Pro: • high quality.25 mm dot pitch display • OSD controls feature separate buttons for menu categories, for easier navigation • BNC connector for Mac compatibility • non-menu brightness/contrast buttons • competitive price

Microsoft

Although the problem with image quality and screen regulation could be an annoyance for those who plan high usage, the price makes the Voxon worth consideration for the casual user.

Pro: • low cost • OSD easy-to-use

Con: • image quality generally good. but edge quality can be problematic, as well as flicker and moire at 1,280x1,024 • minimal image manipulation controls • problems with regulation (image compression and expansion) with even minor changes on the display.

Voxon 1728

from$1577

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with Visionics system JERSEY CITY, NJ. (NB) — Visionics says,its Facelt7 PC software system is now available for regular and home PC users for a variety of uses, including protecting their data files from snoopers, greeting visitors with an invitation to leave a message, watching the surrounding area for intruders or keeping an eye on the kids and dogs. Facelt7 PC is based on the Facelt DB heavyweight security system for high-power enterprise users. A Visionics spokesperson says Facelt DB "captures your image as you walk through an office building, department store or airport. It immediately links your image up to a database that reports back to local security if you are wanted for a crime, or are a missing person." Newsbytes notes the Orwellian overtones may be overshadowed in such crowded venues by the ability to keep tabs on suspected terrorists and others who threaten personal safety. Some havealso recommended such systems as a way for corporations to keep track of who spends too much time in the break room. The Visionics spokesperson said the new PC version lets workers or home users leave their computers without concern about privacy issues or intruders. The program automatically secures the system with a screen lock and only unlocks when the authorized user shows his face again — literally. There is no need to

enter key strokes since the program automatically recognizes a user. Facelt PC also records all persons who come into an area, whether they want their picture taken or not. The program can then forward the images to a remote system, if told to do so. This lets a user keep track of what is happening at an office or at home. A mini-movie greeting left on a machine can invite visitors to leave a text message along with the facial image for authorized users to retrieve later, or send to a remote location. Facelt's encryption software protects confidential files, then uses facial identity to u nlock t h e d e c ryption p r ogram. T h e spokesperson said the PC version of the pro-gram is based on the U.S. data encryption standard, or DES. Facelt PC requires a 90 MHz or faster Pentium-based system w i t h Mi c r osoft Windows 95, a CD-ROM drive, a Microsoft Video for Windows-compatible video capture system with 320x240 resolutioh and IS-bit RGB (red green blue) capture-to-memory of 'five frames per second. The drag-and-drop software is fully integrated into Windows 95 Explorer, the firm said. Facelt PC sells for US$149.95. A 15-day free trial is available. 0 Contact: Vislonics http: //www.faceit.corn

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THE SKcURE CO NIPUTER ggg

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ana ian irms v u nera e to e t r a u

The UofT

The most common types of fraud perpetrated by employees included inflated expense accounts, theft, secret commissions, and per'I'ORONTO (NB) — A survey conducted by one sonal use of company supplies. Cust'omerof the world's largest security firms has disrelated fraud is predominantly committed closed that, despite concerns among business through check-forgery, credit card schemes, leaders that the Internet is not a secure way to automatic teller machine fraud, misstated send information, it is still widely used by accounts, and withholding cash receipts. Canadian companies to do just that. The sectors where fraud According to security and had the greatest impact and investigation o r g anization where the level of concern KPMG's 7th annual Cinutdion is the highest are utilities, Fraud Survey Rupurf, which food and packaged goods, polls the chief executives of and financial services, the Canada's top 1,$)0 companies survey shows. on fraud and corporate securiThe study also queried ty, only 11 percent of respon— Narman ™ respondents on their vuldents believe that the Internet nerability to money launis a secure way to send infordering. Only 14 percent of survey participants adequate firewall protection." mation. Another of the survey's major findings is stated they had been impacted by this illegal However, the study shows 43 percent stated their company uses the Internet to trans- that 57 percent of all respondents admitted activity. However, almost half the firms admitted they accept forms of payment that make mit sensitive or private information, anyway. that their firm had been a victim of fraud. them vulnerable to money laundering. Also, 47 percent of respondents believe "I think where the worry comes in is, as Moreover, 83 percent of r espondents that fraud will increase in 1998. This number more companies move to an electronic-based economy they need to be more concerned rose to 62 percent within the financial services acknowledged they do not conduct backabout the security of their Internet transac- sector. When asked for a reason why fraud ground checks on investors. Vulnerability to tions," KPMG Investigation and Security Inc. would increase, over half of the survey partic- money laundering was highest in the financial services sector. Fifty-nine percent of responipants blamed regulatory deficiencies. president Norm Inkster said. However, less than five percent attributed dents from this sector believe their company is "The Internet is a very easy and convenient way to conduct business and send information. the problem to a lack of government interven- affected by international money laundering, I'eople are busy and electronic commerce and tion. "One of the conclusions that I think we while 56 percent accept forms of payment that mail appeals to them because it's fast and saves can draw from these results is that many busi- make them vulnerable to money laundering. Companies are, however, taking measures time," Inkster continued. "However, the ness leaders blame the increase in fraud on the to prevent fraud among employees. Internet presents risks for fraud if companies do lack of self-regulation in their industries," "1'hey don't want governThe survey reveals 98 percent of responInkster concluded. not implement adequate information security dents state it is important to screen new ment regulation, but they recognize the need measures. The increase in electronic commerce employees, while 88 percent actually have to take responsibility for fraud prevention." provides opportunity for fraud in all industries." While fraud techniques may be more pre-employment screening procedures already For the first time in its seven-year history, KPMG's fraud survey asked about the security sophisticated, the source appears to be the in place. However, only 50 percent of responmeasures for computers and the transmittal of same as recorded by KPMG surveys in previ- dents say they ran background checks on new information by Canada's largest companies. ous years. Overwhelmingly, the greatest single suppliers and contractors. Even fewer — less Inkster points to warning signs from the source of fraud, according to respondents, is than 20 percent — conduct background checks results that indicate that Canadian businesses their company's own employees. Seventy- on new investors or franchisees. Other survey findings support the fact that are vulnerable to fraud through the Internet. seven percent of respondents cited their "I believe that business leaders are putting employees as the principal source of fraud. companies should have procedures in place to their companies at risk," he said. "Fighty-two Customers were considered by respondents to prevent fraud. Most respondents report that Continued onpage Sl percent of respondents consider their comput- be the second highest source. er systems to be a potential security risk for fraud. But less than half reported using security measures when transmitting information over the phones or Internet." Inkster said that many companies don' t realize that when you are hooked up to the Internet, the Internet is hooked up to you. "It's a two-way street," he said, "and you need

By Martin Stene

Bookstore: The city's biggest selection of new and best-selling computer books

Many companies don't realize that when you are hooked up to the Internet, the Internet is hooked up to you

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olit icallimelight hugging stat'e '< your life! I don't even Bke Windows 95.t „.' they could always refuse and stick with the""., plethora of p If, more software p roperly s upportedc,", old version. But then other software deve1;.„governors stIII have an outstanding court;: «' Windows 3.1, I would sti11 be using that ver-:,-'.; opers upgrade their prodtKts to work proper--'. case against Microsoft involving the compa' . ,:-"."~>~.-~ ; ." ny's hardbi1I marketing tactics, .

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"sion, because it seemed to me to work better " ly only with the new version, and before the' "' end users know lt, they have to upgrade just '-:, No doubt that wi11 drag on'for a long,'. '.'and had a better user interface. So how long before softwaredeveIopers, to get the other software products to work'" time, giving Microsoft its free publicity, ",>4:,!3"<.,—,„>.,",.„"j while In the. meantime, 20 million PCs ~.'"don't't support Windows 95 In their, prod- ~~, properiy,, ...,,<:;:z.„,.;,'.,".~;,,:„': Forced end user"ttpgiades i' a'eish 'iowr be shiype'd:qtshtly' v'rit&.t)IIAnChvra-'98;:pw","" .= uctsT Sure, they' ll support it in same tcikenp;;:!"„', 'way 'so the programs actually run ttrtder"'-.„, for software developeri, If not directly, by., I nstalled, ahd tht.' only people complaimng '„' -

. ,: , -

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Windows 95, but eventually they' ll only

users having to pay through the nose for the ' will be Microsofta coinpetltors and about a "

': run properly under Windows 98. That's upgrade, then indirectly, wit'h the user hav- dozen end users tvho say they wanted CPIM what happens all the time. And the peop/e ing to pay the company to be on an annual on their store-bought machines instead. 0:"~ that. have to pay the consequences, hterally,„. "maintenance" program where they get the <j ttpgrade for ":free." But it's ttot free, because.,",: Iat) Stakall is Matttabyttl' AM ad)Tot r)tattaIIIrtg editor.,':„ j are the Iong-suffering end users. ~,.;,:-"::~>~:„ ge~ .

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp ca

T HE SEC U R E C USE PU TER ESP

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worrisome. "If companies use the Internet without a firewall or other form of security, it ONDON, England (NB) — According to a is like leaving the front door of your house British survey carried out b y R eed wide open, allowing anyone to steal your Exhibitions, the easiest way to steal large prized possessions," he explained. companies' vital information is through the Porter claims the survey has exposed a Internet gateways of their accountants, lawyers, major rupture in "the IT security chain." Large advertising and public relations agencies. companies, he notes, often spend millions on Reed'claims 62 percent of these profes- their own I'I' security, but are ignoring their sional advisors are using the Internet without professional suppliers' security standards. any security in place, needlessly exposing He says companies often impart vital their clients' data to potential theft, breaches information to their medium-sized profesof confidentiality, manipulation of data, dele- sional advisers, such as detailed company tion of files, and to their competitors. accounts, Inarketing plans, designs, legal According to the company, many large information, employee information and at organizations that invest heavily in their own the same time, "they are overlooking the fact information technology (IT) security systems that 62 percent of these companies have no may not be aware that their systems are being form of internet security, whatsoever." circumvented by their professional advisors. Steve Barnett, Check Point U.K.'s managThe survey, commissioned by Reed and ing director, said that, as the use of Internet Check Point Software Technologies, claims to technology continues to skyrocket, the scale show 8O percent of medium-sized profession- of this issue is will grow. "The results of the al advisors are now using the Internet as a survey highlight the fact that large companies business tool, and of these, 62 percent are investing millions in I T security systems doing so without any Internet security. could in fact be wasting time, resources and Of the 80 percent using the Internet, )teed money if security breaches are occurring via claims S6 percent had it connected to their its professional advisors." networks, of which only I8 percent had a fireThe survey shows that, of the three profeswall in place. sional groups surveyed, lawyers appear to be Tim Porter, an event manager with Reed, best protected, as SO percent of those firms said the results of the survey are extremely with an Internet connection have a firewall or

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"Large companies investing millions in IT security systems could in fact be wasting time,

resources and money if security breaches are occurring via its professional advisors" — Steve Barnett, Check Point some other form of Internet security. Of the accountants surveyed, Reed claims 60 percent are using the Internet with a network but do not have it protected by a firewall and only 32 percent with an Internet connection have a firewall or any other form of

.~.INDUS SYSTEMS

Internet security. Of the advertising and public relations' agencies surveyed, Reed claims all were connected to the Internet, although an astonishing 94 percent admitted to using the Internet with a network and not protecting it with a firewall. Interestingly, the survey found 89 percent of the companies surveyed have invested in antivirus software, with 70 percent using password control. However, of those that have password controls, many acknowledged that it is often ineffectual as it is badly administered — one accounting firm admitted it uses passwords, but that everyone knows everybody else's password. According to Porter, everyone is aware of the issue of viruses and the importance of passwords, "however it is obvious that most companies are totally unaware of the dangers of not having a firewall and yet how easy and inexpensive it is to implement." The survey also found that 38 percent of professional advisers did not have a back-up system for the data on their computers. Further details of the survey can be found on the Web at http:I/www.infosec.co.uk. 0

Why should you go for Microsoft certification? Hercareatleastfanrreasons .

l. A salary survey shows striking increase in compensation for MCSEs. 2. Research indicates that Microsoft certification has significsnt benefits for both employers snd certified individuals.

I '' I

3. Micrmoft'I cenification is recognised worldwide. When you tell prospective employers that you are an MCSE, they understand the level of your knowledge. 4. Major businessesnow include MCSE certification exnms in their internal certificstion programs.

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Lectures Labs StudySessions Quizzes There are two channels that Microsoft uses for 0 • technical training, ATECs Rnd AATPs. An ATEC is geared for fast-paced training suitable for the 50% Discounton Exam Fee corporate environment where you start working on the application right away. An AATP, on the For more Information please visit our other hand, follows the academic approach web site at wuruslndussys.corn or drop'in where certification is bundled with tbe school's fo pick upa brochure. curriculum and dispensed at a slower rate; this way you can assimilate the information well and 'I retain it until you start working on the system. INDUS SYSTEMS is one of over 250 AATPs v e • • • • around the world.

Canadian firms vulnerable

He suggested companies conduct a "threat-risk analysis — what their assets are, where they stored, where they are vulnerafraud was discovered by t h e c o mpany ble — and build t h eir security n etwork through internal mechanisms such as inter- around the findings." nal audits and "whistle-blowers." The KPMG survey polled chief execuInkster said that adequate firewall tech- tives of Canada's top 1,000 public and prinology is available and that "there is some vate companies as ranked by the Financia/ excellent encryption software." However, he Post newspaper. The response rate was 21 said that many companies have not taken a percent. 0 hard enough look at their security arrangements and are thus vulnerable. Contact: KPMGhttp://www.kpmg.ca

Continued frotn page 49

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Frackers and crypters join crackers in creating online mischief By Jacqueline Emnlgh

the free exchange of information." Later on came groups like the PLO, which breaks into networks "purely for profit;" and finally, people whose motives are entirely malicious.

ELLESLEY, Mass. (NB) — Network "cracking" is taking a more malicious direction, while adding specialty areas like mfrackingm and mcryptingm in Many of the newest breed of crackers are the process, according to a member of the kids who are unaware of cracking"s roots, said new anti-cracking u ni t a t Ca m b ridge Wade, one of eight members of the CTP antiTechnology Partners (CTP). cracking team. "Cracker" describes an individual who CTP, a systems integration and software breaks into networks, according to Wyly development specialist based in Cambridge, Wade of CTP's Enterprise Security Systems Mass., formed the new group, known as Group, at the CTP-sponsored New Hack Tour "Core," in response to customer requests. CTP conference. "Hacker" refers to anyone who takes ampartneringm stance with its customers, meeting whatever information technology requirementsthat need to be addressed, Wade said. With Internet security a rising concern among customers, the Core group stays about one year ahead of the industry in keeping on top of new security threats, according to CTP. The job is challenging, because new mincursions,m or security holes, show up every day, Wade said. A few of the more popular methods of cracking discussed at the conference included the FTP (file transfer protocol) bounce attack, protocol tunneling, and tactics such as SYN flooding, which result in "denial of service." In an Fl'P bounce attack, crackers send scripts that allow them to gain access to unau-. thorized FTP servers. Protocol tunneling writes program code, even an end user who involves encapsulating, or hiding, one protocol inside of another, such as a telnet inside a scripts Microsoft Word macros, Wade said. Emerging derivatives of "cracker" include ping request. Many tactics can be used.to mfracker,m a person who breaks into phone bring denial of service, including SYN floodnetworks, and mcrypter,m a specialist in cracking, ghost routing, and service loops, for ing cryptographic algorithms, Wade added. instance. In this type of attack, users often The earliest crackers engaged in the prac- don't realize a server has been hit, but instead tice for "humanitarian" reasons, such as the believing it's busy, or down for repair. 0 desire to help build better products, according to Wade, The humanitarians were the joined Contact: Cambridge Technology Partners by those who cracked networks to "further http: //www.ctp.corn

Emerging derivatives of "cracker" include "fracker," a person who breaks into phone networks, and "crypter," a specialist in cracking cryptographic algorithms

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

NE'W$

Free Internet service in Ca ar scheduled to hit Calgary in mid July! ndeed, 3Web, which is a v enture of Cybersurf Corp. and Itaton Hroadcasting through the CTV's Calgary affiliate CFCN, will offer internet services free to Calgarians, including Web browsing and email. The venture intends to make its lnoney through advertising revenues, Other partners include Telus C o mmunications I n c . , Di g i t al Equipment Corp., Cisco Systems Inc. and Netscape Communications Corp. And plans are in the works to offer the service in other Canadian cities

We don't want anyone to say: "It's free, and

there's a reason why" — George Gonzo, Baton The idea of free Internet isn't new — consider the Dfreenetw concept, typically supported by local businesses and member donations. However, those initiatives are generally textbased terminal connections, prone to excessive busy signals. 3Web will be quite another kind of creature, according to the organizers. The goal is to provide a robust, graphical Internetconnection. "We' re definitely not going to do a Mickey Mouse system," said George Gonzo, vice-president, sales and marketing, for Baton's Western stations. "We don't want anyone to say: 'It's free, and there's a reason why.'D Access will be provided via the Telus telephone c o m pany's 1 ' e iu s Ad v a nced Communications network, which promises 99.7 percent reliability, and 3Web's servers are AlphaServers from Digital Equipment Corp. "I think it will be a bit hit, D said Greg Michetti, president of Edmonton-based com-

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puter consulting firnL Michetti fit Associates Inc. Dlt will certainly put pressure on other Atberta ISPs [Internet service provtders) to either lower or eliminate user charges, and accordingly, make them look fo r o t her streams of income generation." On the philanthropic side, Gonzo said Canadian society is at risk of being divided into the intellectual have and have-nots,

accordingto who has accessto the Internet. The cost of Internet service is a barrier to some people, and Gonzo hopes 3Web will help overcome that. On the business side, Gonzo points out that advertisers are interested in. reaching large, pertinent audiences with their ad dollars, and by offering free Internet service, 3Web should quickly attain critical mass. Paui Mercia, president and chief technology officer of Cybersurf Corp., points to a free internet m odel imp l e mented in Germ a n y (http: //www.germany.net), which has 360,000 subscribers. He said 3Web is expected to attract 37,000 households in Calgary within 18 months. On average, he said 2.6 people per Internet-connected household tend to use Internet access. (Family members will each be able to have their own logins, with separate email accounts, and preferences.) Users will access the Internet and email services through 3Web software, which includes Netscape Communicator 4.0S. That interface software will, of course, contain advertising. "This is a t'it for companies targeting our local communi ty,u said Mercia. The targeting gets even more specific. 3Web subscribers fill out a form regarding their demographics and interests, and in t u rn receive customized advertising. Gonzo calls it D a one-to-one relationship with the customer." An interesting feature of the service is 3Web Express, which is more Dbusiness-oriented," said Mercia. "People spend 80 percent

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THE COMPUTER PAPER'S

SUPPLBWKN"::

Color theonlyway to go withhandhelds........B-21 *

3Com Corp.'s Palm Computing have announced plans For the first database to run directly on a handheld computer. Vice-president Denise Lahey, said

: Getting thegoods , (and bads) fromBDC ....... B-26

Oracle will initially produce aPalmConduit for its Oracle Lite mobile computing data-

base, to be followed next year by a "fuII-featured" edition of Oracle Lite for 3Com's PalmPilot and Palm III organizers, as well as

for Palm Computing platforms from IBM and Symbol Technologies. The technology will initially allow for sharing of database information between a handheld PC outfitted with a P alm Conduit (scheduled for release in August) and a notebook or desktop PC running Oracle Lite. The subsequent "full-featured" edition will add the ability for realtime database synchronization and replication between a handheld PC and either a notebook running Oracle Lite, or Oracle's "big" database, according to Lahey. Oracle httpi/www.oracle.corn 3Com http: //www.3com.corn

HP Kayakfamilygrows MISSISSAUGA — Hewlett-Packard Canada Ltd. has introduced three new HP

Kayak PC Workstation models, which feature new H P-developed technologies.

These newsystemswill be powered by 350 MHz and 400 MHz Pentium II processors, and the Intel 440BX AGPset with 100 MHz Front-side bus. HP says they will pro-

vide superior performance, upgradability, and scalability for performance-driven PC workstation customers. The new models are the XA-s, XU, and two XW systems, The new HP technologies used in the

Kayak line are: HP MaxiLife an embedded monitoring system with LCD display For management of key system components; HP Top Tools desktop management interface (DMI) PC-management software for advanced system and network diagnostics; HP FastRAID a SCSI subsystem that uses RAID technology to improve system performance during disk-intensive operations; and HP UltraFlow a system for keeping critical components cool. HP http://www.hp.corn/go/kayak.

AUGUS T1998

TECHN OLOGYSOLUTIONSFORBUSINES SINCANADA

Doing business with the government Are you interested in selling products or services to the Canadian federal government, but don't know where to begin? Or, perhapsyou' ve tried but got lost in a sea of paper, a world of confusing jargon and difficult processes,and gave up. You' re not alone. By Michelle Schoffro and Curtis Cook

t' s'

any Canadians who run small businesses are walking along the same path when it comes to doing work for the government. But, for some companies, finding a way through the confusion and learning how government works is the key to success. Adam Jasek, president of Onawa-based AJJA Information Technology Consultants Inc., built a company that brings in $25 million worthof business every year because of his interest in working with the federal government. Says Jasek, "You need a lot of patienceand you need a lot ofperseverance. Obviously, you have to be skilled. But, just because you' re skilled doesn't mean you' re going to get the work. It takes time." Jasek started AJJA in 1980 and, realizing the tremendous size of government, decided to focus his efForts there. And, it paid ofF. From its humble beginnings less than 20

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years ago, AJJAnow employs 200 people and ofFers expertise in project management, development of client server and Web systems, technical coaching, and finding solutions for

the Year 2000 (Y2K) problem. The company Kayak Web support expands MISSISSAUGA — In conjunction with the new Kayak models, Hewlett-Packard Canada introduced new support capabilities for all Kayak Worksution customers. The enhancements will allow customers to access and download technical information without calling a special hodine. According to HP, the new features include easier site navigation; more technical content; more advanced, proactive notification of new information posted on the Web site; online

and downloadableproduct manuals inavailable local languages;and the ability to view

Continued onpage 6

Strategis a storehouse of business info lf you haven't checked out '=';StrategI5, InQUstry Canard S -

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HP http: //www.hp.corn/go/kayak.

Continued onpage 29

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

TECH ENT ERPRI SE

Strategies Continued front page1 business information and analyses, while computer buffs have access to an entire section devoted to issues in new media and knowledge-based industries. You can access legislative proposals affecting spectrum technologies (such as cellular telephones and television broadcasting), research the best markets for your software

by independent market analysts, and products in the service industry, and even learn how to hire IT (information technology) research papers from major universities and employees without paying salaries. You can company databases that can be accessed by also find out what import tariffs are in commodity, industry and geographic location. Businesses have access to information that M ongolia, which company makes the cheapwasn't publicly available before Strategis, est natural gas valves and who holds a patent including statistics extracted from confidential on the speakers you want to manufacture. T he bi l i ngual W eb site (at tax documents, reports prepared by trade http: //www.strategis.ic.gc.ca/) inc l udes commissioners at Canadian embassies and reports from economic departments in federal source data From t h e U n i ted S tates and provincial governments, studies prepared Department of C o mmerce, the Central

Intelligence Agency and governments in other nations. "We' re not a fun site. Anyone who comes back is motivated to spend time and spend their own money," Garrard says of business people who use Strategis at work. "We see it as a big boon," says Marilyn Spindler, senior information specialist for CIBC business information services. She says Strategis is great for researching bankruptcy statistics, sources of financing and venture capital, but adds the site does not cover some sectors, such as retail, very well.

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Service Provider? JustAsk Our Customers! Over 80%%d of our dial-up customers join us on the basis of a h

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"They do some good research in some areas, and in othersthey are quite blank,"says Konrad Mauch, senior vice-president of technology For Statpower Technologies Corp., a Vancouver-based power-conversion equipment manufacturer. For example, he says, U.S.-basedpatent search engines are much better than those offered by Strategis. Mauch says he has used Strategis Four or five times this year, mainly For market research and evaluating business opportunities. Mauch and Spindler both say Strategis is a good use of tax dollars. The site was an instant success in the business community, says Garrard. "We have volumes of testimonials from clients saying how helpful we' ve been." Despite the sheer bulk of information available, locating specific data is relatively easy, thanks to a good organizational structure and the first-rate Help Desk. (I emailed a request for job creation statistics and within 12 hours I received detailed instructions for locating the information I n e eded on Strategis.) Since documents and databanks often appear in more than one category, you are likely to run across choice information regardless of where you are in the site.

Organized for interaction

' At',Intei'ligr~ de1ivej,'-t'ai &Iabl4;,':.'. service and pl8iil-English sup oiIt,. discern'lngbuyersoT;- ",,erne access-,.

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i' ssdee':::..' wwmv.interlog.corn .represeIIitatives,' call (4]6 929-.265 '::- (416) 920-2655, ext. 3000 ' or;:.surf to: www,.inter)og,coirt.-'; 1075 Bay St., Toronto, ON M5S 2B1 ,

Strategis does more than house reams of information. By electronically publishing consultation papers on matters such as the proposed bank merger ofthe Royal Bank of Canada and the Bank of Montreal, it supports and streamlines the democratic process. For example, visitors can read a Competition Bureau review, then put in their two bytes' worth using an email response form included with the documents. The site also offers interactive services such as lobbyist registration, Contact!'s chat forums and online bankruptcy searches, the site's only e-commerce feature to date. (Users pay the standard rates For this service by entering their credit cards numbers. A bankruptcy search on

one company costs$8.) Continued on page4

T ECH ENTERPRISE ~

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

The rules of engagement n one of my previous careers I co-owned a small printing business. About 30 percent of'our annual revenue was from federal contracts. We always looked on this as a double-edged sword. On the one hand, a government contract was like money in the bank.' There was no Fear of the customer going bankrupt, or of stiffing you with an NSF cheque. A nd b ankers lov e d receivables backed by a government purchase order. On the other hand, dealing with government purchasers required lots of patience, and lots of processing of Forms and such. With just a few people to handle many tasks — a typical scenario for small businesses — we couldn' t afFord to devote as much time as we would have liked to pursuing other government work. Although I'm now far from government contracting, people occasionally talk to me about doing business with government. Sometimes the talk strays to rumor and innuendo about how someone won a rich contract because he knew someone who worked with someone who was tight with the department's chief muck-a-muck. It' s pork barreling, pure and simple. There may be instances where this is the true state of affairs, but what drives this persistent and quite common attitude, I think, is resignation — and resentment — that smaller companies don't really have a chance to bid on those lucrative government contracts that get reported in the daily news. If you are one of those people who has dismissed government as a potential customer, there are two reasons why you might want to reconsider your position. First, government is a huge purchaser of goods and services. Secondly, governments — particularly at the federal level — have taken steps to make the process more open and accessible. Technology has played a big role in opening up government. The Federal government's Strategis Web site, for example, is an ambitious project, and impressive in the scope of information it provides. In many cases, information that was very difficult to find is now available to anyone with a computer and Internet access. A lot of t his information won't deal specifically with how to win a government contract, but it will provide all sorts of strategic information From patent informaQuicit info fo r p o cltet computer users • NB — Psion has launched a new Web site to provide users of its palmtop computer with access to the latest headlines in business, leisure, sport, travel, reference and sounds. Currently, the sports section includes World Cup information and data, the rules of Cricket and a Formula One 1998 results record and points calculator. http: //www,pocketinlo.org

tion to tips on exporting your product. Actually getting a contract paid for by the public purse is another matter. For many businesspeople, government tendering remains a time consuming process. Unfortunately, technology won't be of much help in reducing the

number of hoops you' ll have to jump through to secure a contract. However, new developments like electronic tendering systems will automate some of the paperwork and also provide a centralized source of information about what government purchasers are looking for.

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The business is there. You need little more than a computer and Internet account to find the leads.

David Tanaka, Editor. Tech Entetprise

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

T E C NE NT E R P R S IE

Strategies Continued front page2 The technical end of Strategis is equally sound, offering effective, low-tech solutions to common Internet-related nuisances. At the top of each page, for example, Strategis lists in descending order the title of each section you' ve accessed, starting from the main menu. Since each title is a hyperlink, you can quickly return to a previous section without having

ro wade through scads of'document with your Back button or t o list. ThÂŤsite takes a simple and intelligent approach to privacy issues, as well. For instance, to register your company online, you not only choose a password, but type in a random question that you alone can answer. For example, your question could be "What is my dog's name.'" and your answer could be "I don't have a dog." The text-only option and the limited use

of graphics makes Strategis-based documents speedy to retrieve and print. The technical staff respond promptly to technical glitches, such as incompatibility issues with newer browsers, by providing a link to download the optimal version for the site (and an apologetic note stating they are working on the problem). Similarly, Strategis provides links to download Adobe Acrobat Reader on the pages that list documents created in PDF (portable document format).

The need to provide timely information packaged in a form businesses could use was the driving force behind the Strategis initiative, says Lucie DeBlois, manager of the department's Internet marketing unit.

Making it happen The federal government had determined access to strategic information was crucial to the survival of SMEs, particularly those in the knowledge-based sectors of the economy, which rogether are the primary creators of new jobs in Canada, according to Industry Canada. Feasibility studies began in 1994 during a period of fiscal restraint and dramatic changes in the global economy. Consultation with Canadian SMEs confirmed relevant business information was difficult and time-consuming to locate. Also, there is a shortfall in key business areas. By the time businesses procured information through the traditional channels, the data was often out of date, or had arrived too late to factor into major decision-making processes. As economic advisor to the federal government, Industry Canada had privileged access to a broad scope oF economic and business data From a national and global network of experts, which made the department a natural for meeting information needs of SMEs. Facing major cutbacks through the federal government's downsizing exercise, the department needed to streamline and improve its services to Canadian business while reducing costs. The Internet was the obvious solution. The department drew up a business plan in early 1995, at which time the use of Internet to link Canadian businesses with a major federal department was an innovation and an "ambitious undertaking," Spindler wrote in her review of the site in the Fall of I t)96. By l everaging t echnology, I n dustry Canada could cut red tape and eliminate the production, printing and distribution costs associated with brochures, reports, diskettes and faxes. Prior to Strategis, the different information materials numbered over 5,000, according to Industry Canada. Building a t r u l y c o mprehensive site demanded anunprecedented level ofcooperation between offices nationwide, resulting in the dismantling of the traditional fiefdoms and a major cultural shift within the department. "We needed to reengineer our thinking in becoming information providers," Garrard says. "Previously information wasn't as easily shared." The "democratization" of the department's managerial structures is a Strategis lega'

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cy that remains today, according to marketing manager DeBlois. The effort required the skills of more than 300 employees, ranging from graphic artists and marketing professionals to lawyers, librarians, industry analysts and administrators. They were joined by more than 40 co-op students from Canadian universities, who visited companies to get them online and showed Industry Canada employees how ro use the Internet. The other ma)orchallenge was meenng Continued onpage l2

TECH ENTERPRISE gggg

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

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T ECH E N T ERPRISE

Doing business vtrith the government Carrtinaert f'rorrt page 1

Since 1989, Precise Software has been developing operating systems called real time operating systems for technology products, is also an authorized reseller of software for including amplifiers that prevent speakers developing systems. from blowing during stadium rock concerts, Jasek says about 60 percent of his business satellite paging systems, and operating sysis with the federal government and he would tems For Formula I race cars. like to see that grow. "A lo t of contracts come t h r ough [MERX]. The process is heavily driven by that technology. You have to understand how to bid on [government projects ] but at the same time you have to prove to a client that you' ve done your homework in advance." Developed and operated hy Cebra Inc., th» Bank of Montreal's electronic commerce company, MERX is an internet-based bidding system used by the federal and several provincial governments and other public-sector institutions. MERX is just one of ways the federal government is attempting to standardize and simplify the p rocurement process. — Craig Honegger, Precise Software The Canadian Federation of' Independent Business (CFIB), which represents the interWith that type of technology, it's imporests of Canada's small business community, tant to talk to the customer and explain the has been lobbying for years to cut the red tape and reduce the amount of documentation merits and processes of the technology, businesses are required to provide before the Honegger explains. "In the private sector government will come to the table. More than there's a lot of' interaction between the custwo-thirds of CFIB members surveyed said tomer and the vendor. There's more of'a diathey found the amount of'paperwork needed logue with the customer. Whereas with the to bid on government contracts too time-con- government you tend to submit these proposals and you either win or you don't win. You suming and costly. In response, a forum of Treasury Board never really get a chance to explain the merits and private and public sector representa- of the technology." His sentiments are common. tives have been trying to reduce the paper Kevin Higgins, FreeBalance Inc. president nightmare for small businesses. Over the last year, they reported cutting 55 percent and chief executive officer, says, "Dealing of the paperwork burden. This red-tape with the federal government has been very good [for FreeBalance]." But he understands reduction not only aided the bidders, it saved the government millions of dollars as the frustration of some companies. In many well. The Treasury Board has also estab- ways the government has been trapped by its lished an ombudsman to review small busi- own procurement procedures. He suggests if you want to do business with the governness concerns. In another streamlining efFort, Public ment, "You have an up front investment in time and effort to learn how to market to Works and Government Services Canadathe federal purchasing organization responsi- them. But if'you do have products that are relevant to government and you' re willing to ble f' or outfitting most departments with everything from office supplies to computer take the time and effort to understand government and how it buys, and market at the programming service~ — recently set up a group called Contracts Canada, which gives departmental level, you can build up a very small businesses a "single window" to access substantial business with a customer who is very loyal." information on government contracts.

business-like way of working, they are not business. They have a whole difFerent reality and they need to have a whole different reality. By virtue of the fact that they are spending taxpayers' money, they have an obligation to taxpayers." He says, "Most vendors listen for about half the time they need to and then say, 'Man, this is just too complicated' and they either try to circumnavigate the process or they just go and sell to the private sector where they can make a sale with less effort." Higgins adds, "You really have to decide if government is part of the economy that you want to sell to. You have to organize your marketing and sales efforts to understand how the departments are organized, who the people are, and build those relationships. And * only then does business start to happen.' The Canadian federal government spends more than $8 billion each year, so there are many opportunities for small business operators who want to take the time to understand government and market to them. With the tneasures taken by the federal government todate, there seems to be recognition that the procurement system isn't perfect and a commitment to improve it. Alfonso Galgliano, minister of public works, has said recently measures to improve access to federal contracts for small- and medium-sized businesses is a government priority. Improvement is especially an issue in the high-tech world. To this end, the federal government has developed what it calls benefitdriven procuremenr (BDP), which could have a dramatic impact on smaller computer hardware and service companies. BDP Falls under common purpose procurement (CPP), a new form of planning and implementation for government projects in most industries. T he BDP processallows those assessing the bids to look beyond the bottom line. They can consider the abilities of the bidders to manage and complete a project, making cost of secondary importance. Factors other than cost are particularly important in the high-tech industry where everyoneknows cheaper isn't necessarily better. The more complex the technology, the more factors other than specifications need to be considered. For example, two bidders may propose completely difFerent technologies as On i t s W e b s i t e ( h t t p: //www.consolutions to the same problem. In a case like tractscanada.gc.ca), you can find infortnation this, neither cost nor specifications would be on what goodsand services the Federal govthe best place to start assessing the bids. ernment buys, who it buys from and how it So, while things are improving for small companies looking to do business with the spends its money. Through this site, you can also link to and search the MERX database. federal government, they' re still not perfect. Even with all the changes, many compaBut for those companies with a fitting product or service, as well as the desire to sell to nies still prefer to work with business instead of government. Says Craig Honegger, vicethe government and the time required to learn how, the rewards can be great.Just ask president of Precise Software Technologies Inc., "We actually preFer to deal with private AJJA or FreeBalance. — Bruce Lazenby, FreeBalance industry because there's less bureaucracy, less And there's no shortage of information red tape. It can be very slow dealing with the available on how to begin doing business with FreeBalance provides financial systems to the government. The hest place to start is government." Honegger adds that speed is not the only public service organizations worldwide, yet its with your potential customer. Says Lazenby, issue. "The whole bidding style is quite diffocus has been mostly on the Canadian f'eder- "Speak to the purchasing oAicers. The people Ferent. It's a completely difFerent process sell- al government. Adds Bruce Lazenby, vice- at Public Works and Government Services ing to government. Also, usually when you' re p resident o f b u s iness development at Canada will spend a lot of time explaining the dealing with private industry there are a lot FreeBalance,"People need to understand that process to you if you ask. They are very open fewerpeople involved." although the government is working toward a and Friendly." 0

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quite different. It's a completely different processselling to government. Also, usually when you' re dealing with private industry there are a lot fewer people involved."

"People need to understand that although the government is working toward a businesslike way of working, they are not business"

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

TECN ENTERPRISE gggg

ASM new suitable phone line substitute, study says By Steve Gold

... some Louisiana consumers

WASHINGTON, D.C. (NB) — In a survey

are choosing PCS in favor of landline service...

on attitudes towards the latest generation of GSM (global system For mobile communications) 1900 digital cellular phones, Herschel Shosteck Associates (HSA) says the quality available on GSM handsets is now sufficient for them to act as substitutes for hardwired phone lines. The s urvey r esults ar e i n t eresting, Newsbytes notes, as they are the reverse of similar surveys carried out in the United Kingdom and Western Europe, where factors such as price and quality of call come into play. However, in the United States, almost all the GSM operators, which are known as PCS (personal communications service) operators, use the latest digital handsets, rather than older generations of handsets as found in Europe. "For heavy users, U.S. carriers are commonly offering rates of 10 cents to 13 cents a minute," said Herschel Shosteck, the president of the wireless market research firm, said, "At tariffs this low, subscribers are beginning to substitute mobile minutes for landline

— Bellsouth survey minutes — and, more importantly, mobile For landlines," he said. Interestingly, the survey is billed as showing that AT8cT recognizes PCS is a viable competitor to landline service. AT8cT says in its advertising: "With rates as low as 11-centsa-minute, this could make your wireless phone your only phone." BellSouth surveys, meanwhile, show that some Louisiana consumers are choosing PCS in favor of landline service. And the FCC, the company says, has stated it can consider PCS providers as one of the Facilities-based competitors Bell companies face when the agency evaluates Bell petitions to enter long distance. "PCS competition is a way oF life in Louisiana," Herschel Abbott, BellSouth Louisiana's president, said. "PCS today is an

efFective, facilities-based competitor to our wireline systems and it will continue to grow. "Its success is a primary reason BellSouth should be permitted into Louisiana's long distance market. Our markets are open — competition is flourishing," he said. A customer survey completed in Aprilthe third such survey of PCS customers commissioned by BellSouth in six monthsfound 16 percent of those surveyed in Louisiana have either eliminated wireline service in their homes now that they have PCS I-.',.".":a(.';.:to'nh:i-naadad:-'>.:M". '-:= ..ogca"'=s ! I .;-~snsla=.,::" '-~M'." '-;4~

service or are now subscribing to PCS instead of additional conventional wired service. Interestingly, around 65 percent of those PCS users surveyed in Louisiana said they use the service to make or receive calls at homeup from 56 percent of customers in the first survey last Fall. According to company officials, the phone survey of 200 PCS customers in the New Orleans metropolitan area was conducted by t he M/ A/R/C m a rket research firm i n Atlanta. 0 IN A Ã wt'n''~~'4XC;-;.-Rde~a' " 'en' ~ -'

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

T ECH E N T ERPRISE

Selling to the government: where to start? By Mlchelle Schoffro & Curtis Cook

a lucrative market for your business. And the information is Free. There are companies willing to charge you for this, but a few wellplaced calls or searches on the Internet will put you in touch with the source at no cost. Here are a few places to start: Public Works and Government Services

ant to find out how to do business with the federal government? Talk to your potential client. The government has no shortage oF information to help you decide if public sector contracts are

•

Canada (PWGSC) is the main purchaser of goods and services for the federal government. With more than $8 billion in contracts awarded annually b y t h i s d e partment, PWGSC is probably a good place to start your search. Like most federal departments, it

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has oFFIces across Canada and can be found in the Government of Canada section of the blue pages in your telephone directory. The d epartment's W e b si t e (http: //www. pwgsc.gc.ca) contains information on both Contracts Canada and MERX (also online at http://www.merx.cebra.corn ). Contracts Canada, unlike MERX, is an information source on how to sell to the federal government. It provides online inFormation and hosts seminars. Contracts Canada (which h a s i ts own Web si t e at http: //www.contractscanada.gc.ca) also maintains a supplier registration service for Public Works, with the goal of creating a one-stop supplier registration system for the Federal government. You can find out more by calling PWGSC or Contracts Canada directly. Are you into real estate? Maybe you would like an opportunity to buy some government property for future resale or use. PWGSC can provide you with information on purchasing surplus Federal government properties. It lists contact names and telephone numbers. Of course, the provinces and municipalities get first shot at surplus properties, but there may be some tempting leftovers. The 24-hour hotline (888-GOVLAND) will give you basic information on provincial and regional properties. Department of Indian and Northern Affairs: Do y o u o w n o r w o r k f o r a n Aboriginal firm? The federal government has a program in place to make it easier for aboriginal companies to do business with government. As part of this program, the Department of Indian and Northern Affairs has created a directory of aboriginal businesses that can fulfill the government's procurement needs. Itcan be found on the department's W e b si t e (h t t p : //www. inac.gc.ca). Strategis (hnp://www.strategis.ic.gc.ca) is a good place to find all business-related resources. Once on the main menu, click on Business Support and Services and check out Contact! T h e Ca n a dian M a n agement Network. It includes valuable information from the government and the Canadian Federation of Independent Business. The Canada Business Service Centres (CBSCs) may be the best contact for doing business with the government if the Internet is not your mode of communication. CBSCs are located in every province and territory. The toll-free centres let you talk to business information officers who are surprisingly knowledgeable about the endless number of government programs and services, provided departments have given them the right information. You can drop into one of the centres to do research on your own or with assistance of stafF, or use the roll-free fax-on-demand service. Wherever you choose to start, patience is required to do business with the government. So take a deep breath, pick up the phone or log on. 0

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O June 1998 Cyrix CorporaHon. Cyrix is a registered trademark and M H is a trademark of Cyrix Corporation, a subsidiary of Natianal Semiconductor Corporation. Pentium is a registered trademark and MMX is a trademark of Intel CorporaHan. All other brand or product names am trademarks or registered trademarks of their epective holders. Megahertzvxtuivalent performance level. Based upon industry-standard benchmark comparisons Io the PenHume H processor when hated in equivalendy configured computer systems. For further information on the perfarmonce of Cyrix pracessors, pleose visit the Cyrix web site at www.cyrix.corn.

AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

gggtg TECH ENTERPRISE

ATI a world leader in PC graphics By Geof Wheelwright

to ATI lies in its technology and add-on products.

::-.::::K.Y.-:-Ho: — Thi 'min behiiid

All in one

- K.Y, Ho co-founded ATI Tedt'nologies in 198$ afteP imtnigrating ro Canada, ane w

ighlysuccessfulCanadian

computer companies are becoming more common on the world market. But Canadian high-tech firms that can establish and maintain global market leadership are still pretty rare. That's just one reason why you should

Probably the hottest ATI product for consumers right now is the ATI All-in-Wonder Pro board. It provides you with a built-in TV tuner, video capture capabilities, highresolution graphics and a number of unique know about Thornhill, O n t .-based ATI Technologies Inc., a c omputer graphics computer/TV features such as "instant board manufacturer that is considered by replay"(achieved by recording a few seconds many to be the world leader in this sector. In of a TV broadcast onto your hard disk). To capitalize on the success of the All-infact, ATI has done so well that at the end of April it was ranked the number one world- Wonder Proproduct,as wellas the demand wide vendor for 2D and 3D graphics accel- it expects from t h e r e cent r elease of erator add-in boards by market research Microsoft's Windows 98 operating system, group I n t ernational D a t a C o r p oration ATI recentlyannounced a series of product upgrades designed to take maximum advan(IDC). tage of Windows 98. IDC reported ATI shipped nearly six These productsinclude a new version of million add-in boards in 1997, making up the All-in-Wonder Pro, 3D , 2 D , v i deo about 30 percent of the total world maraccelerator and TV tuner that is now capaket. And IDC suggests ATI is well positioned to take Further advantage of the ble of "enabling" Microsoft's Web TV for market as it continues to grow over the Windows as well as providing video capture and TV-out display. In addition, ATI's more next couple of years. "The market For PC graphics accelerator basic XPERT 98 board boasts 3D, 2D and video acceleration and 8 MB of SDRAM add-in boards pushed through the 20 milmemory For the modest sum oF$98. lion mark in unirs shipped worldwide in M eanwhile, A TI sa y s i ts n ew 1997 — a 54 percent year over year growth XPERT@play 98 board is designed f'o r w explained IDC anarate for 1995 to 1997, "Moreover, IDC active Windows 98 game players and offers lyst Edward Buckingham. 3D graphics, 2D and video acceleration forecasts this market to continue growing to with TV out display (which ATI expects to roughly 29 million units shipped in 2002. M uch of t h i s g rowth w il l r e sult f r o m be used For large-screen gaming) and a full 8

has Ied it to its curreint status, as the top'-'."::: graphics hardware vender in the wnriilI ':::-:.according to an- sIntersnattonalc Dacha Corpp report. * = Ho, ATI s prersidenf: and chiefexecutIve .--." oflicer, has been tdenti6ed intimately with '. -

-.-

his company, largely on the basis of a "Ho

't Knows' marketing and PR campaign in 1991. One of Ho's principal strengths has been to build a team of some of' the beit '-'=technologisrs in the world, based largely on the. rich pool of' talent in the southern '-,=, Ontario region, Ho also has a very good feel lar m the dtg ta video segment. for market trends and the demands of =--..--However under Ho'sleadership ATI d,anging computer tec , hnoegy I or f ever-.. ':"-

taged a strong recovery. ATI dropped its

improvi ng graphics and 2 D and 3Q capa bllines. went throu@ a difficult period "

; sideline businesses in sound cards and modems, a"d concentrated on its core

:-:-- business building the market leading yaphtcs processor chips and packaging

leading to delays in product releases or cancelatiort. of'proposed products, paiticu-

n ew Features and f u n c tions such a s Electronic Programming G uide, w here viewers can view programming information on-screen. By entering their zip code and cable company, Microsoft pledges that upgrading the older PC fo r m u l timedia MB of SGRAM memory. ATI has designed WebTV for Windows users will be able to applications and enhancing the new low- all of these products for use with either find out what programs are coming on, cost PC from a basic function machine to a Advanced Graphics Port (AGP) or the older view information about those shows, and PCI (Personal Computer Interconnect) add- access any TV show with a single click. true multimedia system." IDC predicts products for the PC graph- on interfaces. ATI appears to have high hopes for the On board from birth ics market will continue ro evolve rapidly, A ll-In-Wonder Pr o ( o r A T I - T V a n d Over and above all of these developments, w ith 2 D a c c eleration g i v ing w a y t o XPERT series cards) as it says it will "Fully ATI has also been able to take joy in the fact advanced 3D capabilities, the introduction e nable" the W i n dows 9 8 W e bT V f o r that PC manufacturers are increasingly optof innovations such as DVD playback, and the migration of multimedia applications to Windows Feature. This will let you watch ing to have ATI graphics technology built mainstream PCs for both corporate and standard TV programs, as well as new inter- into their systems at the factory. And this active television broadcasts, on a Windows should be good news for consumers, as it consumer use. will eliminate the need — in some cases — to 98 PC. All of that, however, is not why ATI Microsoft's WebTV for Windows, which go out and bu y add-on boards to get should be o f i n t e rest t o t h e a v erage improved graphics performance. C anadian p e r sonal co m p u te r us e r . is designed to provide access to both TV I n June, For e x ample, b ot h D e l l Patriotism only goes so far. Like consumers programming and Web content through anywhere else in the world, the biggest draw cable hook ups, promises to further provide Computer and arch-rival Compaq opted to

them on high- uali cards.

—Je+Euunr

use ATI boards in their new PCs. Dell is using ATI's RAGE IIC chip in the new Dell OptiPlex G1 and Ei corporate computers to provide 3D, 2D and video acceleration to mainstream PCs and entry-level corporate systems. C ompaq, meanwhile, is moving in a slightly different direction by choosing ATI's digital flat-panel accelerator board, the XPERT LCD, to power its new "digitalready" Presario 5000 and 5100 series of home PCs. The unique thing about this deal is that it provides Compaq Presario 5100 and 5100 series systems with a digital interFace to connect to a new breed digital flatpanel monitors. It also supports existing "legacy" analog cathode ray tube (CRT) monitors, so that you can start with a CRT

display on your new Presario and then upgrade later to a digital flat panel monitor without worrying about upgrading your display adapter. 0

Voice recording chip for new Motorola cellphones By Sylvia Dennis AN JOSE, C alif. ( N B) — Information Storage Devices has announced that its ISD Voice Chips are being incorporated in Motorola's new CD-900 series of dual band GSM (global system for mobile communications) 900/1800 cellphones. Newsbytes understands that the CD-920 and CD-930 series of handsets will include a voice recording function, known as VoiceNote, that records up to three minutes oF messages for later playback. The 180-second time cycle is

higher, notes, than on most other handsets, where voice recording Facilities are included. The VoiceNote facility is enabled by the ISD33180 chip, a member of the ISD33000 series of chips, which ISD says are the industry's first family of three-volt, single chip record and playback products optimized For communication devices. According to ISD, the new handsets are the third and fourth Motorola cellular handsets to integrate ISD's voice chips for voice storage functions. Motorola first integrated the ISD voice chips into its MicroTAC Elite handset, and later into the StarTAC 8600 unit.

David Angel, ISD's chairman, said he expects that, over the next few years, these types of voice features in cellular phones will become standard throughout the cellular industry. Ralph Pini, senior vice-president of Motorola's Cellular Subscriber Group (CSG), meanwhile, said that "VoiceNote is an indispensable business Feature in the new handsets. The VoiceNote feature lets us provide our customers with the highest quality of sound reproduction, for storing memos or recording phone calls, available on the market today." ISD Web site Is at http: //www.lsd.corn

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T E 6 HEN T E R P RSIE

Strategies Cotttintted f'rr»n page4

Launched in March, 1996>, the Web site was completed in less than 18 months — «n impressive accomplishment from a government standpoint. Normally, the federal government can't even complete a feasibility study in that period oI' rime, said David Waung, d i rector g eneral o f In d u stry Canada's strategic informarion branch, to another TCP writer last vear.

tools for assessing your company's export readiness, researching the market and developing «n export plan, and delivering services ro Foreign markets. Launched early this year, the Credit Cards Cost Calculator and Consumer Help Desk were designed to offer people advice on how to shop around for credit cards. Users can type in their monthly unpaid balances For each card, then find out the total A benchmark for other projects annual charges. The two sections logged The speed to market made the department a more than 2,000 hits in the F>rst two weeks trailblazer for other departments, including of operation, according to a n I n dustry Human R esources an d D e v elopment Canada report. Canada, and highlighted the importance of Carrard says Strategis will expand its managerial change to meet the demands of electronic commerce capabiliries to include an online world. Delegations From govern- services such as Competition Bureau subments in Vietnam, Greece, Ukraine and the missions, patent licensing, federal incorpoEuropean Union have toured the Straregis ration and all forms ol spectrum licenses. headquarters to learn how to set up similar "The future plans are to continually refresh initiatives, according to Daly. the documenrs we have," he adds. The number of'new documents pubBut what about small businesses that lished — the s i t e i ni t i a ll y i nc l u d ed don't have computers? (They do exist. While 325,000 — is proof of broad staff acceptance preparing an employment Web site last year, of the technologies involved in the depart- I did a s u rvey oF businesses in N ew ment's electronic p u b lishing v e nture, Westminster, B.C. [population: 50,000] and DeBlois says. found 71 percent had five or fewer employThe information explosion has drawn ees, and the majority didn't use computers.) thousands of new users to the site. Strategis Individuals can access rhe Internet at one has logged 2,425,000 visits and more than of the department's 271 community access 25.5 million document retrievals since its sites throughout Canada, Garrard says, or launch. request information f'rom Indusrry Canada's So far, Strategis has been immune to network ol'Canada business service centres. computer viruses and has resisted attempts The department continues to produce some ar penetration by hackers, according to information materials in paper Form. but he Daly. As for service, Daly says the only times adds, "There's no doubt rhar our primary rhe system has been down for significant method ol publishing is the Internet." periods have been during scheduled down If knowledge is power, then Strategis is a times for telecom servicing (which usually good reason I' or business people ro book up occur on weekends) and three-and-a-half to the Internet as soon as possible. 0 days during the ice storm in February 1998. Among the new features on Strategis are Adrtana Barton is a freelance writer and classiT ake a World Vi ew . . Export Your cally trained cellist based in Vancouver. She Services, which includes three sections of can be reached at adriana@intergate,bc.ca.

the technological demands ol such a large undertaking, including: till>llgli«I >tltcli<lci' screens «li(1 il l)illilgu«1

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The direct cost of building Strategis was $5.5 million. according to DeBlois. All costs were absorbed by the department internally, as are the annual maintenance costs of $2 million. The Strategis initiative made the department a significant employer of Canadian IT c ompanies, i n c l u din g Bl ue Mapl e Information T e c h nologies, Quantum Information Sysrems and Touchnet Canada, says Bruce Daly, manager of technical development and operations for Strategis,

Fmgerprt'nti "eiior'ity added to keyboards 8e~Meehantcs jtas'attr'touriced the ' S~ TOKYO +8)'Satnsung -

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scan of rnttnttfaerttrittgof'comptt'tei' ~d s wit h : botjt iti anger- t o a size where it can be Integrated into ke keyboard unit. In pmto' tI7'e,,the tttut vras sepirate. print re;ogttttton,,. P r ocessirtg ofche scannetjirnage Is dofte on rite PCwtth rite image The keybottt>ds ottly'eIlcnirjttpen Itton «&r:a ttse. It@ Iteet't.atith'o- :: universal serial btts (USS> connectiort. rizcd by their Mgerprints; In cIt>i.'coIiiiiierc'utI vetsioits ofihe keyboard, trms~ v i a the '

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Strategis stats trategis has exploded into a small galaxy of business and consumer resources since its launch March 26, 1996. Here are some facts and figures on Canada's largest business information Web site: • Strategis has links to over two million documents. • It c onnects over 6>0.000 businessrelated sites. Conversely, 2,343 Web sites point to Strategis. • Approximately 8,000 visitors access the site each business day. • Roughly 5,000 Strategis users subscribe to Headlines, which are weekly email bulletins of new or updated material (the week of June 12, 1998 included Top 10 Tax Tip s f o r 1 9 9 8 a n d T he Automotive Competitive Review) • Since its launch the site has had more than 2,425,000 visitors. • In t h e s a me p e r iod, d o c ument retrievals from Strategis have totaled more 25.5 million. Number trouble Industry Canada's hit count For the number ol visitors to the site may be inflated, since a ten-time visitor to the Web site would register as ten visitors rather than one. "Well, it's probably true," said Tirn Garrard, chief information officer For Industry Canada, in a recent in terview. "The question of knowing how many distinct visirors as opposed to visits is «difficult one." For user I'eedback, he said Industry Canada relies heavily on ongoing Focus group studies and electronic survey forms that periodically appear on t h e screen. (Note: the surveys obligingly disappear if you decide not to fill them in, I am happy to report.) —aldrich»a Barton Contact: Strategis http: /iwww.strateg>s.ic.gc.ca

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TECH ENTERPRISE

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Scottish bank claims huge videoconferencing savings By Sylvia Dennis EDINBURGH, Scotland (NB) — The Royal Bank of Scotland estimates that it is saving around USS117,000 a month through the use of videoconferencing links. The bank backs up its claim by noting that it has been using videoconferrncing technology for more than a decade and today uses the systems both within the United Kingdom and globally. According to bank officials, its stafF clocks up more than 8,600 hours a year in videoconferencing meetings, so saving on staff time and cost that would otherwise be required f'o r traveling to meetings.

"Visual communications give us a realistic and cost effective means of communicating, allows us to make faster decisions, and reduce the need for travel" — George Clarke, Royal Bank of Scotland

George Clarke, the bank's senior manager of voice and video communications, said that videoconferencinghas enabled the bank to operate its business across the whole of the U.K., despite the fact that its headquarters are in Edinburgh, the corporate operation is in London, and other key business divisions are located throughout the U.K. "Visual communications give us a realistic and cost effective means of communicating, allows us to make faster decisions, and reduce the need For travel," he said. The bank, which runs its internal videoconferencing service over its Philips digital private auromatic branch exchange (PABX) network, has four studios in London, three in Edinburgh, and one in Manchester, as well as 30 other desktop systems in non-centralized regional offices. Each studio is equipped with a British Telecom videoconFerencingroom based systems that can accommodate up to eight people in a conference room environment. In addition, the bank uses its systems to connect to its sister companies overseasCitizen Financial Group in New England and Banco Santander in Madrid, Spain — as well as other ofFshore locations like the Channel Isles and the Isle of'Man. According to Clarke, the bank encourages everyone throughout the business to use videoconferencing — from its property departments, to its technical and human resources people — and within all levels of the hierarchical structure. "Videoconferencing is more than a convenient method of communicating with colleagues and clients, it is an important tool

that allows the company to communicate effectively and efficiently while saving on costs incurred when traveling to meetings," he said. Clarke notes rhat videoconferencing is a tremendous time and cost saving facility that

allows the bank to make instant decisions and help build a rapport with dients. "It's also a very productive way to do business and, more importantly, improves the quality of life for individuals by freeing them up From time spent traveling," he said.

According to Clarke, videoconferencing has become an integral part of the company culture, even to the extent that employees are asked to explain why, when completing travel request forms, videoconferencing would not suffice instead. CI

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Using MERX: Electronic bidding 101 By Curtis Cook and Mlchelle Schoffro ERX is Canada's electronic tendering service. At least that's what the promotional literature will tell you. D eveloped and operated by Cebra Inc.,the Bank of Montreal's electronic commerce company, MERX is an Internet-based tendering system.

MERX 2 Watts Ave.,Charlottetown, PE.I., C1E180 Call Centre: 800-964-MERX(6379) Fax: 1-888-235-5800 http: //www.merx.cebra.corn Email: merx©cebra.corn It is used by the Canadian federal government, as well as the governments of Alberta, New Brunswick, Manitoba, Ontario, Quebec, PE.I. and Saskatchewan. Municipalities, academic institutions, school boards and hospitals get bids on products and services. Launched in December 1997 to replace the federal government's highly bureaucratic and widely criticized open bidding system, MERX posts more than 100 new bids daily From a growing number of sources. There are 1,000 to 2,000 opportunities up for grabs at any given time — and it's available to one and all. The MERX philosophy is attractive:

revealing the Selection, Prequalification and Evaluation of Consultants (SPEC) computer system, or the Qualified Print Supplier

opportunities, and order more detailed specifications for a flat fee of $15. This investment also gives users 30 days to try out MERX. IF they like it, they can subscribe for $7.95 a month (recently reduced from $8.95). Once register ed, users can access more than the list of bidding opportunities on the searchable database. They can search a Fouryear archive of bids, get information on who isbidding, and use a request feature that notifies a company when relevant bids are posted. There is also a "matching profile" function that will perform the same search every time the user logs on, or MERX can automatically email or fax the user of any notices that meet their profile. The subscription also gives users accessto a list of all the other registered users. Users can find out who their competitors are and who potential partners might be. The federal government uses MERX to advertise most printing contracts valued at Plugging in $10,000 or more, most goods and services You can access MERX in two ways; via the contracts estimated at $25,000 or more and Internet or through dial-up services (by order- most architectural and engineering consulting ing Datapac software From the MERX Call services and construction/maintenance conCentre). The Internet method is preferable tracts estimated at $60,000 or above. since there is a 15-cent-per-minute charge for What happens to contracts below these the dial-up service. amounts? Searching for the answer leads to O nce connected, anyone can view the posted the murky world of government "source lists" bids, which are basic notices of available and "databases of registered companies," access to all small and medium enterprises and large corporations, even to those beyond Canada's borders. It is supposed to make buying and selling goods and services easier, increase competition and provide a level playing field for businesses competing for 'procurement opportunities within the public sector. If nothing else, it has mass marketed many of these opportunities. The MERX Web site received over one million hits in its first week.

Agreements Q ( PSA). Becoming a member of this secret society requires time and patience, but for some companies it has its rewards. MERX is similar to other subscriptionbased services. Once registered, users enter an ID and password to move beyond the MERX home page (the log-in process is automatic with the Datapac software supplied by MERX) to the numerous links For various functions. By entering a goods and services identification number (GSIN), users can customize their search. Ordering a document is simple, and users can select the method of delivery, quantity of documents, and additional information and associated documents if desired. D ocuments can be sent by email,fax,courier, or delivery to a regional distribution centre for pick up. Cost depends on the size and amount of documents and the delivery method, but is usually nominal. A 20-page tender paid, for example, costs less than $4, and can bepaid forby credit card or From a MERX account. In addition to online support, the MERX Call Centre operates 24 hours a day, seven

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Fortune 1000 firms reluctant Net investors By Sylvia Dennis

"Our findings clearly indicate that the phenomenal business

CAMBRIDGE, Mass. (NB) — Just when you thought everybody and their grandmother was using Internet firms and services with gusto, research from International Data

growth in the Internet may plateau because of the failure of technology standards to meet businessrequirements"

ven by the ease-of-use, the ability to provide new applications, the ability to tlein remote offices, and network management. • T wenty-five percent of companies are

inhibited in lntranet deployment by issues of interoperabillty over time, lack

— MiChael SI/lliVan-Trainar, IOC

Corp. (IDC) suggests that the Fortune 1000

of skills,

companies are not following this trend. Delving into IDC's Global Infrasfnrcttire average annual revenues of U5$1.5 billion. research reveals that, although the big compaThe research concluded that there has

nies are achieving a four times return on been a tremendousreturn on investment for investment from the development of Interne, companies that have deployed Intranets and intranet, and extranet applications, they are extranets to reduce costs and increase productivity, while new revenues have been still holding back from deploying mission~tical applications on the public Interne. realized by companies pioneering Internet According to IDC, the Fortune 1000 firms commerce.

nology standards to meet business requirements," said Michael Sullivan-Trainor, a senior analyst with IDC, According to Sullivan-Trainor, the short

more than 200 members worldwide.

Interestingly, IDC also notes that unre-

• More than &0 percent of companiessaid

term success companies are experiencing •

with Intranets and extranets may also lead to a fragmentation into hundreds of closed private networks built on top of the public In addition, IDC's research found that infrastructure. "Without a common set of specifications, the return on investment and revenue gains

(the most profitable 1,000 companies assurveyed byFortunemagazine) ln the U.S. ate holding off from using the Internet to its full have not necessarily impactedcorporate botcapability until guarantees of reliability and tom lines, as well as there being a danger that the Internet will not fulfill its promiseas security can be made. IDC says itsresearchwasconducted Joint- a business infrastructure that opens up new ly with the Open Group, the international markets and encouragesnewsways of doing information technology (IT) association with business.

and integration with legacy systems.

technologies, and products which guarantee a level of security and reliability businesses require, the Internet may simply become an

security was the primary barrier to expansion of extranets and VPNs. Less than 15 percent of companies surveyed said they would deploy mission-

critical applications on the Internet. • And sixty percent of corporations sur-

veyed said they would accelerate their plans for moving to the Internet lf they

were guaranteed security and reliability. "We were interested that our respondents do not want governments orequipment ven-

interesting public access network," he said. Other key findings of the study included: dors to solve the problems of reliability and • The use of Internet technologies has security," said Sullivan-Trainor. "In fact, 60 percent of those we surveyed grown at a rate of 200 percent per year.

IDC says that lt surveyed information solved issuessuch assecurity reliability, and • A full 100 petcent of companies have believed that consortia were the proper orgadeployed an Intranet, 50 percent are nizations to define a collection of specificatechnology managers at large multinational performance may lead to a "leveling off" of extending services to remote usersvia a tions, technologies and products for solving corporations, including those In retail, finan- Internet benefits and thereforeslowdown its cial services, telecommunications services,

deployment as a business tool.

virtual private network (VPN), and 66

"Our findings clearly indicate that the percent were extending their network to cotnputer equipment, and mailwrder indusbusinesspartners via an exttanet. tries. The average number of employees in phenomenal businessgrowth in the Internet these companieswasmore than 19,000, with may plateau because of the failure of tech- • The popularity of intranets ls being drl-

the Internet woes," he said. 0

IDC http J/www.idc.corn OpenGrouphttpi/www.opengroup.org

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T E c H E NTE RPRI s E gg

Color the only way to go with handhelds P.

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they want to go. But at least having color allows you to, for example. show negative color. Everything in life would be either numbers in red, and view color charts and black or white, with the odd bit of shadslides that you have created in a way that is ing to make it a bit mi>re interesting. morc ineaningful. And then, all »I a sudden, you see a On the Sharp Mobilon, there is another r ainbow — and the svorld o t b l ack a n d ""'" GEOF WHEELWRIGHT white never seems ihc same again. go<>d reason for enjoying a color displayit lets you look at any digital photos that Well. I am .>fraid that has happened to me. For years, I happily toiled on monoyou may have raken with the Mobilon's incr<.asingly finding it hard t<> go back to optional d i g i ta l c a m er a a t t achment. chrome handh«ld compur«rs in trains, them after using ihe Sharp and the HP. C ombine t his w it h t h e f ac t t h a t t h e planes,ind autom<>biles — using them to And it is largely the screen rhat makes write and file stories lrom exotic locations the difference. since th» Psi<>n machines M ohilon includes a built-in m odem t o around the world. An d t he n came the i>ffer superior sof'twarc, better keyboards encourage you to use it to do your email advent ol' the c<>lor Windows CE 2.0 hand- and tend to bc much more stable in opera- and Web browsing and you have another held systems late last year. tion. Black text on a white background, as reason Ior wanting a color screen on vour At first, I was able to dismiss the color experienced on a color screen. is simply a handheld. But, you are probably thinking, there as a gimmick. "It will never c'itch on," I lot easier on th e eyes. Likewise, Wehconfidently roid myself. I felt sure that the b rowsing on a h a ndheld w it h a c o l o r must be some other downside to having a extra drain on battery power and the variscreen — wi th i ts vivid graphics and color color screen on a h andheld. Otherwise, able quality of the small LCD color screens photos — is a superior experience to doing every handheldcomputer would have one. available f' or use i>n handheld systems the same thing with a monochrome display. That may yet end up being the case in the near future. would severely limit their appeal. None of this is to say, however, that the Bet'ore that happens. handheld PC makI am no longer so sure about that. I am displays on the current crop of handheld currently several months inro a year-long color systems is perfect. For one thing, the ers will first have to find a way of making their color screens easier to read in bright test of' Sharp's amazing Mohilon HC-4500 size of the screen "real estate" means that it Windows CE 2.0 color handheld computis generally only p ossible to c r eate a sunlight. This is one area where the diser — and have also recently spent several 640x240 or "half V4A" display. plays on many color Windows CE 2.0 still months using Hewlett-Packard's slightly When viewing large amounts ol infor- f all down. M onochrome LCDs, on t h e larger HP 620LX. I still have a couple ol mation (perhaps a big spreadsheet file), this other hand, tend to be more effective in Psion handheld systems that I use — both of size of display means that users often have bright sunlight because they of'fer a strong t he m o nochrome v a r iety — and I am to spend a lot of time scrolling to get where contrastbetween a pale LCD background magine that you lived in a world without

~e~

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ON :. THE GO

and dark black text. Color screens also tend t o c onsume much more energy. While systems such as the latest Mobilon and the HP 620LX are starting to offering greater battery life, the types ot batteries required still tend to be proprietarv rechargeable battery packs (and not standard AA batteries) and battery life is measured in hours and not days. So while color handheld systems are enticing — and really preny impressive — be aware that there are still trade-offs that you must be prepared to live with in order to get the color capability. My solution has been to carry a monochrome Psion handheld as my "second spare" in case the banery on the Mobilon (or the HP, during the period I was resting it) dies at a crucial moment. This is an extremely silly solution, but it served me well on a recent trip to France and the United Kingdom. I look forward to the day when I can use a single handheld with the color display capabilities and compactness of the Sharp Mobilon, the long battery life, excellent keyboard and software reliability of the Psion Series 5 and the r obustness and expandabiliry of the H P 6>20LX. It will cut back the "gadget clutter" in my luggag«considerably and will allow me to accomplish even more with handheld systems rhan I already do. 0

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In brief

data is compressed or not. For a mid-sized nenvork environment, they offer AIT (Advanced Intelligence Tape), BURNABY — Infowave Wireless Messaging which can store 25 GB on a single uncomInc. has announced an agreement with pressed tape (50 GB compressed), and AIT-2 Lexmark International that will see Infowave which can hold 50 GB (uncompressed) or create and supply a customized printing solu100 GB (compressed). tion to enable rhe Lexmark Optra E+ printer All PCBacker packages provide mounting to be compatible with Macintosh computers. accessories, backup and archival software "We are very happy to partner with from Computer Associates, and anti-virus Infowave to extend the benefits of our awardsoftware. winning Oprra laser printers to Mac users," said Allen Westerfield, Lexmark marketing director. The Optra E+ is a professional-quality personal laser printer for business or home applications. Infowave will develop and supply a private-label Mac Connectivity solution that will include a CD-ROM, cable, manual and packaging that will be bundled with the Optra E+ printer for sale to Mac users. "Infowave is very actively involved in expanding the number of quality printing solutions available for Mac users," said Bijan Sanii, general manager of Infowave's imaging division. Infowave http: //www.infowave.net .X 4@tit Lexmark http: //www.lexmark.corn Continued frow page I

Sony http: //www.sony.corn/storagebysony

tomers to wirelessly connect the growing number of portable PC users to campus Bay Networks expands LANs, freeing workers from the constraints of T ORONTO — Bay Networks I n c . h a s their desktop connections while in the o6ice. announced an agreement to acquire wireless Netwave Technologies is a leading devellocal area network ( W L AN ) c o m pany oper of wireless connecrivity products for Netwave Technologies, Inc. for approximate- portable PC users. The company shipped the ly US$10 million (U.S.). Bay Networks says first wireless LAN adapter fully integrated on the addition of Netwave's indusrry-standard a PC Card in 1995. and will be the first to WLAN technology to its portfolio of prodship products supporting both IEEE 802.11 ucrs allows Bay Networks' enterprise cus-

. .

TORONTO — In an effort to accommodate growing customer demands, pave the way for enhanced services, and increase reliability, Netcom Canada has 'announced expansions

PCBacker for small business SAN JOSE, Calif. (NB) — Sony Electronics has announced aPCBacker seriesoftape storage devices to provide backup protection for standalone computers in a SOHO ( small office/home office) up to a mid-sized networked office environment. The firm said the system is compatible with DOS, Windows 95 and NT, NetWare and OS/2. "Sony has backup devices for everyone. You have storage choices from 4 GB to 50 GB native [uncompressed data], more if you get an autoloader configuration," according to a Sony spokesperson. An autoloader cycles several tapes, depending on the version chosen, she added. She said the low-end version of the digital dara systems (DDS) storage devices, the DDS-2 can store 4 GB native or 8 GB com-

pressed on a single tape. The DDS-3 can hold 12 GB or 24 GB, depending on whether the

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T E C H E N T E R le R I SE

says, "The original PhoneLog program was very simple and people started using it in spread spectrum. ways I didn't expect. We Found people using the original PhoneLog to handle with their Phonelog upgraded voice-mailmessages and we used their FeedEAST PALO ALTO, Calif. (NB) — Hands back to build version 2.0." High Software has released PhoneLog 2.0, a "Our users are in two camps," he said, phone call management system for 3Com's "they either save their voice-mail or write Palm Computing platforms that run under their messages on stickies and stick them on the Palm 2.0 and 3.0 operating systems (OS). the monitor to call back later.... PhoneLog is Hands High president, Shannon Pekary, designed to help whole process. Busy users

can jot down the message on their PalmPilor and have a record to look through quickly when they are ready to return calls." Pekary said the new version includes a phone management system to track incoming and outgoing phone calls, a sorting Feature to manage calls by project, category and type, an automaticaddress book update feature and a purge Feature to remove calls that don't need storing. It is available From Hands High For

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$19.95, and registered PhoneLog users get free upgrades, the firm said. A trial version of PhoneLog can bedownloaded now from the company's Web site. Hands High http: //www.handshigh.corn.

MetroNet launches ATM link CALGARY (NB) — MetroNet Communications, a pioneering Canadian competitive local exchange carrier (CLEC), has announced completion of an asynchronous transfer mode (ATM) network li nking five cities from Montreal to the West Coast. The network will provide broadband services to MetroNet's business customers, officials said. MetroNet said the network, built of optical fiber, will connect Vancouver, Calgary, Edmonton, T o r o nto , a n d M on t r eal. MetroNet has local operations in all of those cities as well as in Winnipeg, Quebec, and Ottawa and is planning an expansion to three additional markets later this year, company officials said. The ATM network is also to be expanded before the end of 1998. MetroNet launched local telephone service in competition with the incumbent telephone companies in Toronto, Calgary, and Vancouver on April I o f t his year, putting itself in the vanguard in a market that was opened to local competition by federal regulators at the beginning of I c)98. h announced in May that it wil! be competing in the local market in Edmonton as well. Metro Net, a Calgary-based firm that started by offering specialized voice and data communications services to businesses, has resold business services using incumbent telcos' facilities since late 1997. MetroNet http: //www.metronet.ca

Yahoo beefs up hosting SANTA CLARA, Calif. (NB) — In order to expand its merchant services program, Yahoo said it bought privately held Viaweb Inc. for newly issued shares of Yahoo valued at about $49 million. Subject to a number of conditions, the acquisition is expected to be completed this summer. Despite this, Yahoo has already taken ov e r V i aw e b' s Web site (http: //www.viaweb.corn), and converted it to a marketing-related site for a new offering called "Yahoo Store." Yahoo's new e-commerce site — also at hnp://store. yahoo.corn — offers merchants a complete Web setup, design, hosting and promotional service. Yahoo Store is based on the popular Viaweb Store service, and lets nontechnical users create, publish and manage high-quality, secure online stores. Retailers use a Web browser and a pointand-click interface to create their stores from their own location. Thye can also use the complete suite of tracking and reporting tools to gather data about traffic and income sources. More than 1,000 businesses currently use Viaweb Store, including Dean 81: DeLuca, Frederick's of H o l lywood, the H o uston Astros, Rolling Stone, and Vermont Teddy Bear Company. Yahoo http: //www.yahoo.corn .

Continued onpage2$

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

In brief Continweri fro/n page 24

PCs to leave centre stage FRAMINGHAM, Mass. (NB) — The PC's

T ECH ENTERPRISE g g ~

cent faster than Hewelett Packard's fastest o ffice printer, Xerox claims. The N40 i s priced at $4,900. Xerox claims it is leveraging its carefully concieved WorkSet technoloy, which Features a consistent network interface, print drivers and utilities, to drastically speed up the innovation of higher performance products. It is partnering with document technology l eaders Adobe, I n -System Design a nd Digilnternational to offer "copier-like" Features in its printers, including collating, sorting, offsetting, stapling, edge-to-edge printing, high-security printing, proof printing, transparency slip sheets, and a wide range of

status as the dominant device in the access portion of the digital marketplace will sputter to an end within six years, say researchers at International Data Corporation (IDC) in a new study. Further, the survey predicts that if' vendors of PC-related technology do not jump into the connected appliance market soon, consumer electronic suppliers will. At the end of the transition in 2004 or 2005, the study said, PC» will still have a growing market. But PC» will be dwarfed by paper handling demand for digital consumer «ppjiances that Also new to the N Series is the N17, a 17 have built-in connectivity and cost relatively ppm printer, priced at $1,400. Both the N40 little. and N17 ship with a full suite of printer manGadget» like TV » et-top boxes, World agement service software For small and mediWide Web-enabledtelephones, Web-enabled um sized networks.- leg Evans personal digital assistants (PDAs) and WebXerox, Tel: 800-ASK-XEROX enabled video game ron»oles will drive a near htlp://www.xerox.corn/ tripling in the annual volume of access device ViewSonlc's "office theatre" shipments from 1')97 to 20()2, and exceed PC shipments hy 2004 or 2005, the firm said. ViewSonic has introduced the PJ820 LCD Frank Gens, I DC's senior vice president of projector, which with a high-powered 759 research, said "There's a rich irony here, in ANSI lumens image brightness, offers what that very high volume, low-priced appliance ViewSonic says are "super-bright, clear premodels are taking off. The appliance model sentations, even in well-lit rooms." The PJ820 may do to the PC guys what the PC market can project images up to 7.6 m (25 ft.), at a did to the mainframe and mini guys." maximum resolution of 1,024x768, with a Connected. low-cost devices will put a lot contrast ratio of 200:1. ofdemand on the network and specifically on The PJ820 weighs about 9.5 kg (21 lb.), servers, Gens said, and the major operating and with an optional carrying case is easily system (OS) vendors are already fighting to portable, or with an oprional ceiling mountcontrol the platform. ing kir can be permanently installed. As well, "If'you look at Sun, they' re betting heavi- it can be connected to VCRs, computers and ly that Unix and Java will be better at running audio systems simply, as it supports NTSC, Sthe new system than other systems," Gens Video, PAL and SECAM video formats. The said. "Microsoft is pushing hard to get suggested price of the JP820 is $7,858.— Jeg Windows CE into as many appliances as pos- Evans Viewsonic Tel: 800-888-8583, 909-869-7976 sible." http: //www.viewsonic.corn/ "It could be that we' re looking at the PC

cap abilities.

business applications, and their ease of integration with business networks. Common environments suited to t h i s t echnology include hospitals, factories, and outbound sales or service operations. Fujitsu Personal Systems, the market leader in handheld pen computers, has announced that Liberty LiFe Insurance has decided to equip its 1,200 member fiels sales force with Fujitsu Stylistic pen computers. They will be used with a suite of business software, including a customer information system, sales prospecting and rate caclulation programs. The completely integrated hardware/software system has been named the Prioritypad, and each system comes with a modem and an HP DeskJet 340 portable printer. The system allows agents to upload information to the home office, and receive updated customer, policy and pricing information.- Jefi Evans Fujitsu Tel: 800-831-3183, 408-982-9500 http: //www.fpsi.fujitsu.corn/

Agents given pen PCs

Handheld pen computers — portable devices that typically run a full scale version of MS Xerox unveils 40 ppm printer Windows or MS DOS from an internal hard Xerox Canada unveiled its new line of print- drive — have been overshadowed by the runers at the recent premiere of the X-Filesfea- away success of the lighter 3COM PalmPilots t ure film i n T o r onto. Th e star o f t h e and Windows CE-based palmtops. However, a nnouncement was the D ocuPrint N 4 0 there is a substantial market for more full feaNetwork Laser Printer, which is capable of tured devices such as Fujitsu's pen computers, printing 40 pages per minute (ppm) — 66 per- due to their ability to run regular Windows

ness-ready sites, capable of handling sales transactions online. IBM has bundled tools

from Apache (the Apache HTI'P Server) and NetObjects (the NetObjects Sriptbuilder) to add key elements to an e-business solution to users of the IBM WebSphere Application Server. According to Tim Tevlin, market manager, e-business solutions at IBM Canada, Ltd., "Now Web site developers can take advantage oF both Java programming and the scalability

provided by WebSphere." The WebSphere A pplications Server is available for M S Windows NT, IBM AIX (a flavor oF UNIX), and Sun Solaris (another popular non-stan-

dard kind oF UNIX), for $1,121.—Je+Evstns IBM Canada http: //www.software.ibtn.corn/webservers/index.html

PALO ALTO, Calif. (NB) — Hewlett- is an upgrade of the 620LX model. The Packard has introduced what it describes as bundled 56K "hard modem" connects the flrst palmtop PC to be bundled vritb a through a PC Card slot. 56.6 Kbpe modem and 32 MS RAM, The . The HP pabnmp asset maria'ger Ie DMI " flrm says it is also adding an asset manager-.- (desktop managem ent interface)-compliFor networked systems and an accessories', ant software, which resides on a mairt deskpack for the entire line. top or laptop and allows for software The new 660LX "per'formance" modej.. upgrades Qf assetsinventory across a rietof' HPC has device memory that can be. svorked working envjronment. e xpanded above 3 2 MH - ''using The mobile user'e pack, designed for -', CompactFlash storage media, which is HP *s 620IX palmtop PC atMt the 360LX = =,'= offered with all of the 6rm's Windows CE.-:. palmtop PC„ includes a 33;6Kbps PC .= HPCs, according to an HP spokesperson, card/fax modem, HP's VGA-out PC card;='. "The 620LX, launched at Comdex, is '. and software, includlflg games and bUet- p. considered HP's value rnodd and our tress- programs. 660LX is the performance model, she:: The 660LX has an esnmated street 'said. The 620LX was the first color HPC price ofUS$999.The assetmanager can be . on the market and a major contributor to ':: dowttlo&ed free from the firm's %eb site,:. "

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and the mobile user'e pack carries an esti-:='

HPC sales, according to: a recent- mated street price of US$199. Dataquest report.

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T ECH EN T E R P R I S E

Getting the goods and bads from BDC The BusinessDevelopment Bank of Canada and small business loans By Ross MacDonald

assets Ior liquidation. "I could bp making a loan of $100,000 to a fishing lodge," Dusablon illustrates, "which is the kind of business that is seasonal. So if payments are missed in the off-season, we' re a lot more patient than )<gular bankswe may postponepayments, forexample, to accommodate the seasons. But, at the end of the day, if the business goes belly-up, obviously the assets will be seized and we will go and sell them. Weare a bank in the end." That kinship with standard financial institutions has an up side too, in that the BDC has developedstrategic alliances wit h c h artered banks to sham ri sks and total amounts of specific loans. In the recent past, it was necessary to have been turned down by a r egular bank before applying to the BDC. Changesto the mandate have eliminated that rather onerous r.quin:ment.

ou'rp a bright. new, shining

e n t repre-

neur ready to take the business worl<I hy stoim.

Your fresh ideas are just what's ncpde(l — everybody already wants what you plan lo offer — and within a few short yp<ars you' ll l)c in command of a whole chain of busy. profitable enterprise. There's only one problem: money. You don'I have any. And the hanks won't give you any. Don't despair. Canada is replete with f ederal. regional and p r ovim ial govt'.I'Bale'Ilt asslslanc(', pfo-

gtdnis gP<11'c'.dtoward ht'lp-

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ing s m a l l bus i ness. However. the only federal agency that is ntilly in a position to provi<IP stait-up 01' fln<111CII)g ('.apilal IS tht'.

Business D evelopment

Bank of Canada —otherwisp known as tht. BDC.

Thc othn'programs either s nvp e xclusivply i n

thr BDC has uncle niahlv assisted a large number

"Given that the government is our main shareholder." says Dusablon. "they gave us a mission to really bc helpful in creating aiul developing small- and medium-sized businesses that are a lot ))skier than would bp undpitakpn hy other hanks. We are nothprp to make loans to Bell Telephone; wc'rc herr to provide specialized financing to commcr(ially vi<ible small buslflPssPs othn' banks might think are too high risk." The BDC. I' or example. will consider loaning to knowledge-based in<histrics(KBI) — computer software. srrvi(es. publications. Ptc. which. as

of entrcpreneui<s<Bid business ol)crators over tlic

tlnvont' who s lilt'd to grl hacking lor surh an

advisoiy capacity or. when an agency actuallv ran provide. capitaL tlm money issourccd from thc BDC. Inotherwonls. any small business operator looking for federal flllallciill assist<)ncc will cveBtllally bP dealing

with the BDC.

Nurturing small business

While lh(' BDC's niandatt' is specifically oriente toward creating and nuituring small husincss. it remains a government institution with all the lnhri'('Bl hui'Pau('I'all('ron)I)I)rations. And though

would be created. we looked at the business plan. and we noticed that the pe)son starting it was involved in health rare for the past 15 years. There was that impoltant link there. so wp just went along." According to Dusablon. the BDC. unlike chaltcrpdbanks. is mandated to operate on a

cost-rccovriy basi~ — although slight profitability isnot discouraged as il makes more money available to help other small businesses. However.Ihc BDC does. like chartered hanks. takpstpps to rerove.r defaulted loans. Where it's not their policy to seize "wives. kids and houses." they will take any and all business

What BDC loans In terms of hard numlx.rs. the BDC had active accounts totalling $4.4 billion spread out over more than 17,500 clients at the end of its last fiscal year. New loans in calendar year 1997 totalled $1.4 billion disbursed into 6,400 small businesses. an increase of 25 per cent over the previous year. Reflecting the BDC's new-found enthusiasm for non-traditional businesses, 40 percent of those new loans were granted to KBI and exporting enterprises. Even more encouraging is that the BDC has developeda varied menu of loans rangingup to

years. recipients are subjcclp<I to an often less- Pntcqniscfrom a regular hank knows. is outof t han-pleasant appli(.'ation pro('pss lhtll h y

Bit'.a<is g(it)fan(Pc'S ful)d)l)g.

Spcakin<g I'or lhe BDC. Vice-President Andre Dusablon stresses thai his organization Icmls Inonc'y. olid Is Bol il gitull-bcslowIBg IILstitutiol).

However. he says Ihc BDC's mand)IP i.. quitP diffcrenl fron1 lhal of chtillcrt'd banks hP('ause tlM BDC was largely ronccivnl to help rr t'atc

small businesses a< loss Canada.

"We are not here to make loans to Bell Telephone, we' re here to provide specialized financing to commercially viable small businessesthat other banks might think are too high risk." - Andre Dusat)lan, the BDC

tlic question whnl the only sc(urily for such a loan is th(' kno)vlcdgP hasP itself. The development hank finances olh<n high-risk business needs.such as management buy outs. high-tech upp adrs.research and development. and invcntoiv produr lion. A good exampl» ofa successful KBI loan

application was made by a home health rare scrvi(P in Ontario; "This was a vPIV.vnV smclll

business idea that was technologically oriented which pmvidedhonu' health sciviccs to older people. They got a first loan of $25.000 and a secondone ol'$50.000 and now they'vr.gotthree or four different offices in thpregion.- Dusablon recalls. "To gpt that kind of money the person would noimally have had lo go to a chaltprpd bank and most like'Iy put his house in security to get a personal loan that they would then convert to his business. We'rp more intnpsted in proj«ct financing. So we looked at thc company that

SEAP vs. BDC Weathering hcr experience with Business Development Bank of Canada bureaucracy and still without financing, Shelly Calhoun, publisher and owner of Ideal Source Publishing Inc. in B.C., Found a morc encouraging climate at ano(her federal resource, the Self Employmen( Assistance Programme (SEAP). The SEAP is directly connected (o Employment Insurance and Human Resources Development Canada and is designed to assist entrepreneurs in star(ing businesses. However, as one of the few alternative sources of financial assistance to the BDC, SEAP doesn't actually provide capital for starting or maintaining a business. Instead it simply covers the living expenses of entrepreneurs (currently collecring employment insurance or who have collected within a specified number of years) while they get their business going — and only to an amoun( thar doesn't exceed the maximum El rate. More to the positive side, however, SEAP offers rudimentary business courses that teach essential skills like marketing, cash flow management, making a business plan, creating a balance sheet, e(c. "I had very good experiences with SEAP," Calhoun says. "But, when you want (o gel funding, or capitalized, or any type of loan from the government, it's extremely difficult. They' re supposed to make it easier for small business but, believe re, it's not easy at all." — RnssNacDonald

TECH ENTERPRISE gg

THE COMPUTERPAPER CREATERTORONTO EDITION www.tcp.ca AUGUST 1998

0250.000, each with its own mandated criteria Ontario, which manufactures airflow monitorand qualifications. The BDC offers term loans, ing equipment (he designed) for the mining venture capital loans, expansion capital loans, industry. He successfully obtained BDC micm loans and what they call youth entrepre- financing, largely because he met the listed neur loans. criteria. Maenpaa has an extensive background A term loan is similar lo a regular loan from in mining and business, had done a thorough a chartered bank, providing working capital for marketing and business plan and, perhaps growth. A venture loan. on the other hand, is a more significantly, had raised quite a bit of form of venture capital but without the BDC par- capital on his own — establishing that allticipating in company ownership(they will, how- important personal stake in the success of his ever, take a royalty fmm the pmfits). An expan- proposed venture. sion capital loan is similar to a venture loan but is available to businesses in very early stages of development. OI' more interest, perhaps, to new entrepreneurs would be a micro loan of up to $25,000 for a new businesses or up to $50,000 for an existing business.

"There seems to be an excessiveamount of hand-holding, shall we say, but if they have moneyand nobody else does,you just kind of have to hold your nose and go through it." — Douglas Maenpaa, Synergy Electronics Then there's the Youth Entrepreneur loanfor people 19 to 34 years old — which, though a "very, very small" amount, may be granted to someone with a good idea starting a business venture in their basement. A timely new $50-million loan program has just been introduced to help small businesses deal with the impact of the Year 2000 (Y2K) computer problem. Under this program. small businessesperform an assessment— using their own consultant or a guide pmvided by the BDC — of the financial impact making their computer system Y2K-compliant will have on their operations. If the cost is pmhibitive or could cause the business to collapse, the BDC will loan the company the money and consider postponing payments until 2000. And, unlike otherBDC deals, there are no fees attached to the transaction.

Bringing something to the table The catch to all this apparent largesse, however, is that all applicants for all loans have to showpersonal financial commitment to the enterprise in question. You can't approach the BDC with the idea to start a company but oKer absolutely no personal stake in its success. The bank is simply not interested in that type of arrangement. Although the BDC considers each case individually, it is generally interested in applicants who maintain a current company account at a regular bank as well as a small line of credit. Your collateral can be quite small but, as Dusablon puts it, "Obviously we don't want to finance the business 100 percent, otherwise we might as well run it ourselves." Applicantsalso have to do enough backgmund research to passwhat is called "due diligence" —establishing the existence of a viable market or need for the product or service the new business will provide. Douglas Maenpaa isthe owner of a new business called Synergy Electronics in

IZI

"Initially, to get this pmduct going, we had to Fortunately for Maenpaa, the BDC was will"I'd gone to a do some R&D," Maenpaa says. ing to give him a micro loan of $25,000 at that few banks to see if they'd be interested in getting point. He was first interviewed by the BDC to involved at that stage. Of course, the chartered establish his level of business acumen. Tbe banks weren' t, but neither was the BDC. But I bank must have been satisfied with the results did raise capital from some private investors to because loan officers didn't insist on further get the prototypes to the point they were ready input before granting the loan. "They asked about all the different aspects for testing and at that point I went back to the BDC for financing to build up a small amount of of business, " says Maenpaa. "including marketinventory that could actually be put inside the ing, accounting and so on. But I knew pretty well mines."

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where I wanted to go, I would say there seems to

be anexcessive amount of hand-holding, shall we say, but ifthey have money and nobody else does,youjustkind ofhave to hold yournose and go through it." Maenpaa's involvement with the BDC began in August 1997. He received his loan a couple of weekslater. By November he had a large order from a Quebec miningcompany but not enough money for materials required to fill it. This time, purchase order in hand, he approachedthe chartered banks again for the necessary funds and was again turned down. "The charteredbanks ended up wasting about two weeks of my time that I just couldn't spare and didn't do bugger all for me in the end," he says. "We neededabout $60,000. So what we did was apply for credit with our suppliers and got $30,000 worth of credit that way. Then we went back to the BDC who came on board with another $15,000 which was a great help as it was needed exactly when it came in."

"Definitely apply to the BDC. •

aI i

They' re going to ask for a business plan and so on — that' s normal —but they are an excellent second source of funding." — Douglas Maenpaa, Synergy Electronics

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Maenpaa wraps up his story with the following advice: "The cost of the money is a little bit higher. But I'd say definitely apply to the BDC. They' re going to ask for a business plan and so on — that's normal — but they are an excellent second source of funding." As alludedto by Maenpaa, a second and integral aspect of the BDC is that it provides management services in terms of helping with the development of business plans and strategic plans through advisory and mentoring programs. The developmentbank has more than 1,000 qualiTiedcounselors spread acmss the country. BDC's reasoning is that assistance from acknowledged experts will greatly increase the chance of a businessto succeed and so,in turn, increasethe BDC's chances of receiving repayment in full. These services are particularly exercised for those applying under the Youth Entrepreneur program.The bank's mentors and advisors participate in all aspects of business creation, fmm pmject preparation thmugh self-assessment, training in management skills and marketing strategies, and the conipletion of a pmper business plan. Only after all that has been satisfactorily completed will financing kick in. But it doesn't end there. Over the next few years,as the business develops, BDC advisors may continue to participate. "Between ourdiierent loan programs and

and services to help that size of business too." Though thisall sounds good, some have found the advice and management services to he more of a hurdle than a help. Michele Baron used BDC loans to stait a private K-8 school in Sudbury. Ont., last year. Though extremely happy about receiving $50,000 of the $75,000 she requested from the BDC, shestmngly echoes Maenpaa's observation about "excessive hand-holding." "When I f i r s t w ent t o t h e B u siness DevelopmentBank they were very supportive." she recalls, "but they said they had no money for this sort of business and sent me away. In fact, they gaveme the names ofsome investorsto go to who actually stiffed me very badly in the end and cost me a great deal of money I didn't have, "But a few months later," Baron continues. "I discovered they had a new initiative for northern business so I tried them again. It took some doing, it wasn't easy. It took forever and ever and ever and it's very expensive money — the interest rate is very, very high — but they did help me out a great deal and really mlled out the red carpel once I was accepted. But getting accepted was very difficult. It's kind of like auditioning on Broadway — you have to be the absolute best at singing and dancing. But once you get the part, boy, they treat you like gold."

"It's kind of like auditioning on Broadway—you have to be the absolute best at singing and dancing. But once you get the part, boy, they treat you like gold." — Michele Baron, entrepreneur

Baron was directed to the BDC by the Sudbuiy Business Development Corporation and was well-armed with a business plan, cash flow projections and pre-registration foils to pmve schoolenrolment. However. she was forced to extensively revise her business plan and, though they oH'ered an advisor to help her. she simply didn't have the money to pay for that service. "I'm not really sure what they wanted because Ithought my business plan was complete," says Bamn, "1 had my own extensive management experience and qualifications. plus I had really researched the market provincially. nationally and globally," By the time she inet the needs of her BDC representative and actually received the loan. months had elapsed and Bamn had only 48 hours prior to the beginning of school in which to lease and prepare the school building. But school successfully started on time last fall and Baron is happy to report a burgeoning register of students and applicants. Conversely, Dusablon describes the process of applying for BDC money as a series of our managementservices," says Dusablon, "we straightforward steps: like to provide what we call a total solution 1) preparethe pmject and develop a business approach. If you' re starting a new business and plan, your needis$30,000, we may be looking at a 2) establish the capabilities of the borrower(s) micro loan or a Youth Entrepreneur loan. But if to operate the type of business or service proan exist ing company needs $30,000 or even $1 posed, million or more, we' ve spent the last few years 3) decide which category of loan is most suitable, making sure we have the right range of products

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

TECH ENTERPRISE

Qggg

Harvard Graphics 98 launched FAIRFIELD, N.J. (NB) — One of the longest gram but does not exhaust the arrows in lived of PC programs, Harvard Graphics, may have lost market share to Microsoft applications, but it's too soon to count the program out for good. Software Publishing Corp. Holdings has announced an upgrade, Harvard Graphics 98, as the opening move in a campaign to revive the Harvard brand name. A study earlier this year found that Harvard Graphics had fallen From a 27 percent market share in 1995 to barely three percent by 1997, among its traditional mainstay corporate users. A researcher at market watcher Olsten Corp. at that time described Harvard Graphics as having all but Fallen off the radar as MS PowerPoint rocketed From 18 percent to a dominant 86 percent of the corporate desktops surveyed. Wendy Bost, a spokesperson for Software Publishing, said the Olsten report was not a reliable market indicator, since it covered fewer than 300 executives. Newsbytes notes PowerPoint comes as a part of Microsoft Office and its presence on the executive desktop does not necessarily mean it is used or valued there. Mark Leininger, president and chief operating officer, says the Harvard Graphics 98 upgrade represents a "renewed commitment" to the venerable presentation graphics pro-

Software Publishing's quiver. "Harvard Graphics 98 is the first of an

4) evaluate the borrower's commitment to the business. 5) identify any c ounseling or m entoring required, 6) then you get the loan. As mentioned earlier, there may also be further steps in that the BDC often stays involved during the initial stages of a new business. Shelly Calhoun, publisher and owner of Ideal Source Publishing. Inc. i n B r i tish Columbia publishes a database of building permits, business licences and credit information gathered from municipal and court registries. Her experience with trying to fulfill the BDC's extensive preparatory requirements better reflects Baron's account than Dusablon's. Calhoun first contacted the BDC after reading a newspaper ad touting micro loans for new businesses: "I applied to the BDC three times and had nothing but trouble," Calhoun says, "The first time I appmached them, I had just gotten into business and didn't have the amount of experience they wanted. And I wasn't at my break-even[the point at which a business covers its costs].Ifyou're notatyour break-even. they don't even want to talk to you."

... the cost to get funding is horrendous." In the end, Calhoun didn't receive any assistance from the BDC, even after following all of the instmctions and paying for the bank's advisory services. "fhey want you to do a review, then they ask you to alter your business plan, then they ask you to revise your marketing plan then they ask you to revise your business plan again and all these things... and then they tell you they' ve changed their strategies and they' re deliberately making it hard for people to get loansnow because they've been losing money. "It took me months to get turned down the last time I went to them. I was extremely unhappy at the time, but now I'm very glad I got my business going without the participation of the BDC." 0

Calhounsaysshe had no choice butto use the BDC's consultants for the preparation of all material required to pass the due diligence evaluation. "It's very expensive," she sighs. "It cost me nearly $2,500.So,ifyou ask for a loan of $25.000$30.000, the consulting fees come out of that. Plus you' re charged a higher rate of interestand they charge you a set-up fee. Let's put it this way

expectedseries of Ha rvard visual communications software products," Leininger declared. Harvard Graphics 98 has been optimized for Windows 95, 98, and NT 4.0, the firm says, providing a uniform interface in all three 32-bit environments, As before, the upgrade emphasizes powerful charting and graphing capabilities with Fast importing of spreadsheets from various versions of Excel. It has beenmade Year 2000-compliant and can accurately handle date functions in files produced by earlier versions, said the company. Bundled with the presentation program is Harvard Montage Lite, an image gallery that gives drag and drop access to art images, and Harvard Gallery, a collection of more than 15,000 clip-art images and photos, the firm

says. The upgrade is World Wide Webenabled, so presentations can be published over the Internet or corporate intranets. It has an estimated street price of

US$395, and US$99 for upgrades. There is alsa a US$50 rebate available to current users of a competing program,

rom'

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T E C H E N T ERPRISE

Mining Company digs for Y2IZ Bug info online NEW YORK (NB) — When it comes to the Millennium Bug, the computer date glitch that could cause numerous systems to crash two New Year's Eves hence, it seems everyone either has something to sdl or tell about how to fix the bug that could become a plague.

One commercial Web site, however, is trying to sift, or rather mine, the hype from the hopeful information concerning the Year

2000 (Y2K) problem. The Mining Co., which opened its virtual door in April 1997, is using its network oF

special interest sites and individual, handpicked guides to try to hit the mother lode of information about what the Millennium Bug is, how to recognize and cure it, and where to go for further help. Unlike other Internet companies who

attempt to organize Internet content with engines and indexes, Founder Scott Kurnit

said The Mining Company's business model is based on "an army of dedicated

people." Each "Guide" will maintain a highly targeted niche site, Kurnit said, which will "constitute a new network catering to every imaginable area of interest, presented within a consistent, structured, and coherent environment," including Millennium Bug information. "The unique design allows users to follow Guide recommendations and travel to recommended sites absolutely anywhere on the Net, while maintaining strong contact with The Mining Company metasite," Kurnit said. The Mining Co. has put together at one

site (http: //specials.miningco.corn/y2k.htm)

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a number of links to Y2K-related sites offering free advice, links, and answers to commonly asked questions. The site includes Y2K 101: An Overview Of The Problem (http://windows.miningco.

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gram to download to test a computer's Y2K readiness. Kurnit said that small businesses, which also may be seriously affected by the Bug, can find information at ht tp://sbinformation. miningco.corn/library/weekly/aa021998.htm , while additional information on how to protect a business from Y2K related lawsuits is available at http://mis.miningco.corn/library/ weekly/aa022098.htm. Information on investing in companies offering Y2K " s olutions" i s l o cated at http://investing.miningco.corn/library/week-

ly/aa040697.htm, but if reprogramming those bug laden computers sounds like a job opportunity, Kurnit said to link to http://jobsearchtech.miningco.corn/library/weekly/aa0 10598.htm at The Mining Co.'s site. The site also contains links to a number of o ther corporate and g o vernment Y 2 K

resources, he said, at http://mis.miningco. corn/msub28.htm and http://intranets.miningco.corn/msub17.htm, respectively. 0

The MiningCompanyhttp:twww.miningco.corn

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 199&

T ECH ENTERPRISE ggg g

Economist warns of millennial recession By Bill Pietrucha WASHINGTON, D.C. (NB) — Judgment Day is rapidly approaching for the world' s computers, and there may not be enough time left to avoid a severe global recession due to the Millennium Bug, a Deutsche Bank Securities economist warned. "I can no longer say with any confidence there is enough time to avoid a

"I can no longer saywith any confidence there is enough time to avoid a severeglobal Y2K [Year 2000] recession.... The fact is, there are only 550 days,and only 377 businessdays, until Judgment Day for our computers onJan. 1, 2000"

Kelley noted that in a recent review of reports filed with the U.S. Securities and

Exchange Commission (SEC) by about 95 percent ofthe Fortune 500 firms, those firms expected to spend about US$11 billion dealing with the Y2K problem. Of this total, he said, financial corporations are planning expenditures of US$3.5 billion, while companies in the nonfinancialsector have budgeted funds of around

—EdwardYardeni DeutscheBankSecurities "I think it i s naively optimistic to

Committee in late April, cautioned that

severe global Y2K [Year 2000] recession," believe the business community isn't going although the Federal Reserve, and other Edward Yardeni, chief economist for Deutsche Bank Securities warned at a National Association of M anufacturers (NAM) press conference. "The fact is,

to have any failures," Yardeni told the press conference. According to Yardeni's most recent forecast for the next two years, the proba-

there are only 550 days, and only 377

bility of a global recession has climbed

business days, until Judgment Day for our computers onJan. 1, 2000." Although Yardeni acknowledged some progress in fixing the computer date glitch, which could cause entire systems to crash on Jan. 1, 2000, the progress isn' t m oving "as fast as the year 2000 i s

US$7.5 billion.

public and private organizations are working feverishly to correct the computer software problem, which might not recognize "00" as "2000," "this episode is unique."

Making allowances for a l l c o sts, whether explicitly stated or not, Kelley said that an "educated guess" of the cost of Y2K remedial efForts in the U.S. private sector

"We have no previousexperiences to from 60 percent to 70 percent, and a U.S. give us adequate guideposts," Kelley said, stock market crash of 30 percent or more noting that some economists already are could occur some time next year. suggesting that Y2K-related disruptions will "We need to prepare for failure," induce "a deep recession in the year 2000." Yardeni said. "We need to have emergency

alone "might be roughly US$50 billion." Kelley, asking what monetary policy can do t o o f fset any macroeconomic efFects of the Y2K problem, said "the truthful answer is not much." 0

planning, and the President's Year 2000

Conversion Council simply isn't taking charge." Most of the upcoming blame, Yardeni And Yardeni is not alone in his gloomy said, will be on the U.S. President Bill outlook. Earlier this year, Federal Reserve C linton's administration, t h e U .S . Board of Governors member Edward W. Congress, and other national govern- Kelley Jr. told a U.S. Senate committee ments, that need to pursue a more aggres- hearing that "the stakes are enormous." sive policy to convert critical computer Kelley, who t e stified th e S enate systems before the turn of the century. Commerce, Science and Transportation

approaching."

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AUGUST 1998

NElNS gl

Free Internet service In Calgary Colltlllne<l fir)Or fur pe$3 of their time on the Internet searching for things. Express delivers the content to the desktop," Basically, users .specify their interests, such as weather and news, for example, and set a daily time for the system to update itself. That means, he said, when users sit down at their PCs in the morning, they'll have the latest information they' ve requested, ready and waiting. Advertisements for 3Web are already running on the CFCN television station. Of note, Gonzo said a particular push is being made to attract women ages 18 to 49, partly because that's a major buying group that will be of interest to advertise'rs. Ke cited statistics claiming half the car sales today are to women. Moreover, he said women influence 80 percent of household purchases. From preliminary studies, Gonzo said 3Web knows it needs to provide real value to reach that female audience. "I'hey're saying: 'We are really busy people. I don't have time to waste on surfing. B(lt if you clever bunnies can come up with a system that saves me time or makes me more productive, I'd be interested." The service is expected to impact revenues of ISPs doing business in Calgary. Of note, provision of I n t ernet service is among Cybersurf's business activities. Indeed, Mercia said the company expects to see the Cybersurf user base drop by SO percent with the launch of 3Web. He said the custnlners who continue to pay will do so to avoid advertising, or because they' re attracted by "premium quality service" including Web hosting, domain names and lhIAI' email.

John Matthews, data portfolio manager, wholesale services, for 'I'eius Advanced Communications, commented: "I'ersonally, I think it's going to be a very interesting model to provide services to a market that hasn' t entered the Internet yet." Of note, 3Web could very well take av ay business from Telus's own I'lanet Internet service. But Matthews commented: "We' ve got a lot of interest in trying out new models. We think this model is able to deliver local Internet advertising to a target market." He too, stressed that a certain segment of lhe market wil! pay for their Internet service, just to avoid the advertising. Regarding 3Web's strategy, Michetti commented: "It is definitely the shape of things to come. Personally, I feel with inexpensive or free Internet access and Web-friendly desktop software like Microsoft Office 2000, it will be only a year from now where we will turn our PC on, and automatically be on the World Wide Web. In fact, it will be assumed we are on the Web when hit the 'On' switch." Calgarians who are interested in subscribing to 3Web need to pick up a CD-ROM or diskette to get onto the service.'I'he CD-ROM option will let users load the software in a few minutes, while the diskette will allow for a connection back to 3Web's server, from which the software can be downloaded. Minimum system requirements are a 486DX computer with 8 MB l(AM, but a Pentium with 16 MB RAM is recommended. 3Web representatives say they plan to expand the service to Edmonton, Vancouver, Toronto and other Canadian cities. And when will that happen? "Just as quick as I can," said Gonzo. 'J

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Other technologies available on the new Presarios include Aureal A3D Interactive 360degree Positional Sound, and 64-bit PCI hardware accelerated 3D graphics. In order to keep the prices of entry-level models of Presario systems low (as little as US$899), some are based on AMD processors. Higher-end desktop and notebook use Intel Pentium II chips. Compaq announced the first computers in the industry to.take advantage of the ATI-led DFP (digital flat-panel)

standard, which enables much cheaper, simpler to use flat panels to be built to an all-digital video format. A new 14-inch flat panel dis-

play (equivalent in viewable area to a 15-inch CRT monitor) using the DFP technology costs as little as US$949. Though far more expensive than a similar-sized CRT monitor, it's a big drop. in price from its flat-panel peers. Compaq representatives expect a 15-inch flat panel (nearly the viewable size of a 17-inch CRT monitor) to be under US$1,000 sometime in 1999. Compaq also re-entered the printer market for the first time since 1993 (when it dropped its house brand of printers) with a new line of color inkjets based on Lexmark technology. In

ompaqIJ200, a single-head

Canada, the C

thermal inkjet with 600x600 dot per inch resolution is offered, bundled with Sierra Print Artist Classic 3.0 and Sierra Print Artist Craft Factory software. Compaq is also rolling out a "build-toorder" program to make customized versions of certain Presario models available from up to 4,000 U.S. retail outlets by the end of the year. There was no confirmed word on the extension of this program to Canada. Compaq representatives claimed that they hoped to eventually see 20 to 30 percent of Presarios being built under the new system. The build-toorder initiative appears to be an attempt to compete with direct sale PC vendors Gateway and Dell. Dell, in particular, is growing at a faster rate than Compaq, and at its current rate could surpass Compaq's PC sales in a few

years. A week after the consumer Presario launch, Compaq also announced its latest "high-value" notebook family, the Armada 1700 series. Starting at $4,749 for a 233 MHz Continaerf on page 61

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o you feel a little bit naked without a mobile telephone? Do you go on long walks in the country, find yourself out of dial tone range, and feel haunted by the feeling that someone is trying to get hold of you? It may well be time for some long overdue therapy to quell the separation anxiety so obviously stirring disquiet in your soul. On the other hand, you may be a candidate for a new type of mobile phone and pager service from a company called Iridium LLC. Iridium is an international consortium of

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tomers, price is not an issue. "We are selling connectivity. This is it, pure and simple," he explains. "It is basic dial tone on a worldwide basis. For those who need it, it will be available. For the customers we have met, price is not an issue." But just who those potential customers? Rompre admits they will probably be a tiny minority of existing mobile phone users, although he hopes to win a lot of market share from those few hearty pioneers who

phone or pager users by the year 2004. The company will start serving subscribers Sept. 23. Rompre suggests that anyone who wants to have access to a mobile phone anywhere on the planet — at any time of day — is a good candidate for subscribing to the Iridium service. Oh, and they' ll need a pretty good bank balance as well. Calls made via Iridium's satellites will be priced in the "dollars per minute" category, depending on where you are calling and what time of day it is. And that's not counting monthly subscription fees and the cost of the phone itself. But Rompre says for most prospective cus-

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I.S per cent of cellular/PCS/GSM [the three major mobile phone standards) users," he says. "In Canada, it could go as high as two percent because of our dimensions and geography. We are also targeting business travelers, the forestry industry, mining and fishing sectors. In the satellite phone market, we think that there will be three competitors and we hope to have 60 percent of that market initially and then retain 40 percent as it grows." Yes, but why? Why would people want to spend even more money so that even more people could bother them in those few quiet and uninterrupted moments they have in their lives? Could it be that they just want to be seen to be important enough to need a phone that can be used from the Amazon to the Arctic Circle? "Some could consider it a status symbol," admits Rompre. "I remember when car phones first came out there were people who made a fortune just selling cellular antennas without the phone. I am after the market of people who will generate calls, people who will spend $3,000 per month." He says that while this may be a steep price for most users, it may simply be part of the cost of doing business for someone like a legal advisor working on a delicate highstakes case or even a huge contract. "While we will respectfully serve the customer who uses it to make one call per week, this is not really the market," he says. A more accessible service for most business users will be the global paging service. It allows you to use a slightly larger than average pager to receive alphanumeric paging messages anywhere in the world. This service will cost about $17S per month, including the price of the pager and an unlimited number of pager messages per month. If you absolutely

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For the majority of us who will never get anywhere near the need (or the budget) for an Iridium pager or mobile phone, the most interesting aspect of this story is l>ow the Iridium network was created and what it means for the future of mobile wireless telecommunications — for Iridium will not be the last multiple satellite wireless communication network to be established. Plans for another such network from a company called Teledesic (which is backed by Microsoft co-founder Bill Gates and his wireless communications billionaire pal Craig McCaw) are already well-advanced, although that network is aimed more 8t creating high-speed wireless Internet access rather than another mobile telephony solution. So what goes into creating such a network?

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W IR El ES S T E C H N O L O C I E S

ire ess networ e ve ice i ues interest

By Geof Wheelwright

n the future, your car may spend as much time on the internet as you do. Prototype "network car" designs currently making the rounds of major automotive shows are starting to be taken seriously by the world' s biggest automobile manufacturers. These prototypes include everything from global positioning systems (GPS) for navigation, onboard satellite receiving dishes for Internet and high-definition television access, as well as voice-command capabilities to control all these goodies. At the recent SAE International Congress and Exposition in Detroit, leading lights of the computer industry seemed to be as interested in the "real world" highways of the planet as they are in the "information super-

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Much of the technology to do this, including our head-up displays,

vehicle manufacturers, these technologies could be integrated into all types of vehicles." The concept vehicle receives direct broadcast reception from Hughes DirecTV and DirecPC satellites by use of an innovative flat antenna embedded in the roof of the vehicle. The Network Vehicle development team promises that this will provide driver and passengers with everything from route and travel information to movies and real-time stock quotes. It also suggests that existing services that could be integrated in the future include theft deterrent technologies and the ability to contact emergency services. In addition, GPS technologies can provide the vehicle's exact locatron. Additional future features include dictating and electronic distribution of email or nology, microprocessors, Web access and col— Dave Wohleen, Delphi Delco faxed memos, setting work schedules via an inlaboration, and other Internet/intranet feacar connection with handheld computers such tures. According to Dave Wohleen, general direc- as the IBM WorkPad version of the 3Com/US What really gives this effort credibility e n g ineering fo r D e l ph i D e l co Robotics Palm Pilot, listening to and dictating amongst auto makers is the participation of tor o f Electronics Systems, there is potentially broad a response to faxes, and viewing videos. Delphi Automotive Systems, which already demand for this kind of car. "A networked Delphi Delco Electronics Systems has not supplies electronics to a huge number of them (largely through its Delphi Delco Electronics vehicle will have tremendous appeal to drivers limited its partnerships in this area to IBM and Systems group). The customer list includes and passengers, offering a vast array of new friends. At the SAE trade show in Detroit, the Audi, Chrysler, -Daewoo, Fiat, Ford, General features and functions," he says. "Much of the company worked with Saab and Microsoft to Motors, Harley-Davidson, Honda, Hyundai, technology to do this, including our head-up create something c a lled t h e P e rsonal Hummer, lsuzu, Mercedes Benz, Mitsubishi, displays, steering wheel-mounted controls, Productivity Vehicle. It's a custom version of the 1999 Saab and Renault,Rover, SEAT, Skoda, Suzuki, Toyota, and man-machine interface in the passenger compartment, exists today. Working with includes a huge number of entertainment and and Vo! kswagen. highway." A joint development effort by D elphi Automotive Systems, IBM, Sun Microsystems and Netscape, for e xample, resulted in something call the Network Vehicle: The Network Vehicle, which was first shown at the 1997 Fall ., Comdex computer industry bash in Las Vegas, seems to be ".: gaining support. I t now includes truckloads of hardware and software technology along with wireless communications, global positioning via satellite, head-up displays, voice recognition, Sun's Java software tech-

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computer functions based on Microsoft's Windows CE Z.o-based Auto PC platform. Developed al Delphi Delco Electronics System's h(eccl AB subsidiary in Goteburg, Sweden, the Personal I'roductivity Vehicle combines Microsoft's Auto PC software platform with integrated AM/I:M receivers, CD-ROM, IrDA (infrared connection), serial port interface, /miversai serial bus (USB), COMPACTFI.ASH expansion slot, and a 256x64 display.

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driver to send email, obtain turn-by-turn GPS-based navigation to a specific destination, ask for traffic and weather conditions, locate a restaurant or

hotel, or change the musical selection on the stereo The companies say that all these extras provide steering wheel controls, interactive speech technology lo respond to driver commands, and speech synthesis lo communicate text information that allows drivers lo "keep their hands on the wheel and eyes on the road." As with the Network Vehicle, speech recognition can be used to allow the driver to send email, obtain turn-by-turn CPS-based navigation lo a specific destination, ask for traffic and weather conditions, locate a restaurant or hotel, or change the musical selection on the stereo. There's no word yei on when these new "online" cars will hii the road — or the information superhighway — bul il is certain that you' ll start seeing al least some of these features on the "options list" at your local car dealer's lot sometime soon. J

Compaq focuses on the Internet ( o//ti/Ines fro/I/ p/Igr $6 Penlium ll-based model with a 12.1-inch ' active matrix screen, 24x CD-ROM, 4 GB hard drive, 32 MB RAh;I, and a high speed V.90 modem, the Armada 1700 is aimed at the business computing user who needs a lightweight, affordable desktop replacement class notebook. According to Christian Chabbal, notebook productmanager for Compaq Canada, "With technology progressing al such as rapid pace, it is important lo look across all market segments when il comes lo product design. As a leading notebook manufacturer, we continUe lo sel industry trends, offering a wide selection of quality portable computers to all cuslonters, providing the latest technology and Useful innovations while setting aggressive price points that meet the needs of every market segment." — jeff Ennss Contact: Compaqhttp://www.compaq.corn

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AUGUST 1998 THE COMPUTER PAPER GREATERTORONTO EDITION

WII El.ESS TECHNOLOGIES

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Anywhere, anytime

make Iridium. satellite phone service available to more than 72 million wireless subscribers, covering 3.4 billion people around the world, Well, in the case of Iridium it means launch- or 60 percent of the world population. Iridium has signed agreements with some ing a whole ton of satellites quickly and successfully — atask that was completedin May of the largest telecommunications and paging w ith a D e l t a I I ro c ket l a unch f r o m companies in the world, including ATILT Vandenberg Air Force Base in the United Wireless (U.S.), Telecom Italia (Italy), DDI States. It was the 15th successful launch in 12 Japan), Miniphone (Argentina), Cellnet months for Iridium, marking what the com- (U.K.), Orange (U.K.) and PageNet (U.S.). In pany says was the quickest deployment of the addition to providing the traditional wireless services, these companies will act as Iridium largest number of satellites in history. And it involved launching satellites in distributors, effectively extending their cusalmost every manner possible, including tomers' wireless service territory beyond local Iridium satellite launches using the Boeing coverage to encompass the entire planet. "Each new partner brings us one step closDelta boosters in the U.S., Russian Proton er to delivering the first and only global wirerockets launched f ro m t h e B a i l onur Cosmodrome in Kazakhstan, and Chinese less telecommunications network to customers Long March 2C/SD rockets launched from the worldwide," boasts Edward F. Staiano, Iridium's vice-chairman and chief executive officer. "The Taiyuan Satellite Launch Centre in China. Rompre says the companyexpectseachof aggressive leadership in the 15 Iridium gateway these satellites to operate for seven to eight operating companies will soon permit Iridium years. Enough fuel has been put on board to products and services to be distributed in marallow maneuvers and course corrections for kets throughout the world." Iridium is also boasts that it is the only that length of time. He adds, however, that the speed of devel- satellite telephone company with a network opment in both the hardware and software designed to offer service throughout the world's 239 countries on all continents. underlying modern satellites means that Iridium is already planning the launches of Staiano says subscribers will remain connect"second generation" satellites. The pace of ed by using mobile handheld telephones with satellite development by that time is expected both satellite and cellular capability, allowing to be so rapid that the second generation use of the Iridium satellite network when satellites will only serve for five years before local wireless services are unavailable. Some 15 Iridium gateway operating comthey are replaced by a third generation. panies (of which Iridium Canada is one) are responsible for establishing and managing True filobai access In June, Iridium announced it had reached 209 relationships with service providers and roamdistribution agreements with regional wireless ing partners throughout their service territoservice providers and roamfng partners. The ries, Iridium gateway operating companies company says these partnership agreements also act as regional distributors of Iridium. 3

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WIREl ES S T E C H N O LOCelES

W i-Lan's t u r e

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ins rea s ectrum By Ceof Wheelwright

ome things in life just make plain good sense together: apple pie and ice cream, steak and potatoes — or how about wireless communications and Internet access? One company that is enjoying real commercial success in bringing datacommunications and wireless technologies together is Calgary-based Wi-Lan Inc. Its goal is to use "spread spectrum" technology to enable a whole range of wireless data communications applications including high-speed wireless Internet access. The beauty of s pread s pectrum i s that it allows a radio s i gnal c onta i n i n g data t o be spread over a

f requen c y range greater than the minimum b a n dWi-Lsn CEO Or. Mstim Zsgbloul ~idth used for radio-based data transfer applications. This minimizes interference that may exist at any specific frequency and increases the level of security of the data transmission (because the data is not tied to transmission at any single frequency). The company also claims staggering potential data transfer speeds of up to 20 Mbits per second in some applications, making it far faster than any land line-based Internet connection currently available. Wi-Lan was founded in 1991 by former Alberta Government Telephones (AGT, now known as Telus) Ltd. researcher Dr. Hatim Zaghloul and University of Calgary associate professor Dr. Michel Fattouche. So far, the company's technology has moved it into an intriguing number of areas, starting in 1995 with the release of its Hopper DS wireless modem. The Hopper allowed customers such as Saskatchewan-based oil and

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provide wireless "Ethernet bridges" to connect networks without spending a lot of money on cabling infrastructure. This solution was used by the Medicine Hat school district in southeastern Alberta to create a wireless wide area network (WAN) that could be used to connect its 15 schools, a library, several administrative buildings and 1,500 computers — and give them all access to the Internet. And in June of this year, the company announced that it had signed a contract with Tele2 U.K. Ltd. (a subsidiary of the multinational Millicom International Cellular S.A.) to supply a "wireless local loop" system for a national wireless data network in the United Kingdom. The goal will be to offer high speed Internet access and intranet services to smalland medium-sized businesses and telecommuting employees, starting in the well-heeled Thames Valley area outside London. The companies have promised that the service will offer connection speeds at up to 2 Mbits per second (about 15 times faster than is currently possible over the ISDN high-speed land lines available from British Telecom) and will become available in limited areas starting next year, with the capacity to reach 60 percent of the United Kingdom by 2003. According to Zaghloul, who is currently president and chief executive officer of WiLan, all of these opportunities began with a

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

W IRELESS TECHN O l O G I E S

realization in the early 1990s that data transmission over phone lines was going to be a

Zaghloul says the contract in the U.K., plus other foreign deals in the United States

huge opportunity, whether those phone lines and potentially in China, should ensure that were wireless or land line-based. He says, for example, that while data traffic on land lines went from being negligible in 1970 to 10 percent of the market by 1991, it only took another six years — until 1997 — fordata traffic to exceed voice traffic on land lines. He suggests that within a few years, data traffic could be as high as 95 percent of the volume on land lines (although he agrees that some confusion is likely as Internet telephony could be classed as data traffic even though it is carrying voice digitally).

Wi-Lan is not a "one-deal company" and that its technology is both popular enough and powerful enough to make a real longterm impact on the wireless data market. As part of its growth, the company recently went public, although Zaghloul says he does not worry about he and his co-founder losing control of it at this point since they still hold 30 percent of it'. "lt is a significant deterrent [to any poten-

tial hostile takeover] as we are not as widely held as being public suggests," Zaghloul says.

"Having said that, everything is for sale at the right price." He says his main objectives are to build and diversify the company. WiLan runs several subsidiary operations, including Calgarybased Cell-loc, which produces cell location sy'stems for mob'ile telephone companies that need to comply with recent U.S. Federal Communications Commission (FCC) regulations that require them to be able to pinpoint a cell phone call to within 125 sq.m of its origin. In addition, Wi-Lan has a stake in California-based Wireless Inc., which develops and produces wireless telephony products using Wi-Lan's technology platforms.

One other i nvestment Wi-Lan made recently was in acquiring the original patent

rights for spread spectrum technology. And the acquisition comes from an unexpected quarter — film legend Hedy Lamarr, who codeveloped a technology in 1942 that became known i n war t i m e a s the "Secret Communications System" and for which Lamarr has received little credit. Zaghloul, who has been a fan of the screen legend s! nce boyhood, announced in late June the deal to acquire her patent rights and promote her role as a telecommunications pioneer. It's a s tory that c o ul d h av e b een m ade i n Hollywood. Cl

Not just a pretty face The brains behind the technology behind Wi-Lan's high-speed wireless Internet access system is Hedy Lamarr, the screen legend who starred in more than 25 films with the likes of Clark Gable, Claudette Colbert, Judy Garland and Spenser Tracey. At 26, Lamarr developed what is now called "spread-spectrum" technology — which reduces the need to lay expensive cable across vast distances — with avant garde musician George Antheil. The pair created what they called the Secret Communication System as an anti-jamming device intended for use in U.S. submarines in Second World War. The system was intended to guide torpedoes to their target without enemy interception by sending messages over multiple radio frequencies in a random pattern. As a message was sent, both the transmitter and the receiver would change radio frequencies according to a special code. Identical slotted paper rolls dictated the code according to their pattern of slots at the end of the transmission. The message would move so quickly across the radio waves that anyone tuning into a particular frequency would only hear a blip, and would be unable to translate or intercept the

message. The wireless technology has proven useful in areas with limited telephone and Internet access and is used today in a range of military and civilian applications. Lamarr's interest in military technology came from her 1933 marriage in her native Austria to Fritz Mandl, one of Europe's largest armaments manufacturers. She later left Mandl and moved to the United States after signing her first film deal. In 1941, Lamarr and Antheil sent the invention to the National Inventors Council. They ironed out some technical links with an MIT engineer, and submitted their patent proposal. They were awarded U.S. Patent n u m ber 2 , 292,387 fo r t h e S e cret Communications System on Aug. 11, 1942. The patent rights expired in 1958, just as the invention was being reborn because digital components replaced paper rolls. An electronic spread-spectrum system derived from the 1942 patent was used to handle secure communications for the U.S. during the 1962 Cuban Missile Crisis. The rest, as they say, is history. 0

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WIRELESS TECHNOLOGIES.

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By Geof Wheelwright demand to stay competitive. It suggests that these mobile workers need easy access to huge resources of legacy enterprise data in addition to simple messaging capabilities. The Internet, concludes the report, is also a huge factor in this demand fot wireless data services. "The Internet's advantages in terms of ubiquity, simplicity and standardization make it ideal as the data equivalent of the PSTN [public switched telephone rietworkj for voice," says Yankee Group director of Wireless

or anyone who has ever spent significant time away from the office, but needed to be able to connect to either the corporate email system or data on the network itself, it' s clear that the challenge often lies in getting one bit of wire to connect to another. It's not always easy and it can often be a colossal waste of time, removing whatever strategicadvantage your company may have perceived when it equipped you with all these high-tech goodies. There is another way of trying to connect, however, and it's one that corporations are increasingly looking at as a solution for the remote employee. The answer lies in getting rid of the wires altogether and providing totally wireless access to corporate network and email. Wireless solutions allow "outbound" and remotely working employees to become entirely independent of traditional telephone lines, staying in touch even in areas where they can't easily get to a conventional landline. Wireless data solutions are in h eavy demand. In fact, a recent survey by European IT services group CMG and International Data Corporation revealed that 28 percent of the 300 respondents in the United Kingdom, the Netherlands and Germany are already using mobile phones to send and receive email. In addition, 12 percent were using their mobile phones for Internet access and a full 79 percent expected to be using mobile systems to do their email work by the year 2000.

Mobile Communications Roberta Wiggins. "As the Internet becomes increasingly compelling to the enterprise, its usefulness also extends out to the remote and mobile element of the enterprise." It is still the early days, however, in terms of remote access to the Internet and corporate intranet being provided in a wireless fashion. The Yankee Group suggests that although 87 percent of the top 100 U.S. companies are

developing intranet applications, only 20 per-

You shouldn't have to carry an armory of battery-powered gadgets just to be able to stay in touch while you are out of the office

the office" is often no longer an acceptable excuse for being of touch with the electronic culture of a company. The second factor is that notebook comHigh expectations puter, handheld computer and wireless data There appear to be a couple of factors driving system designs will continue to improve in these expectations. The first is simply that the terms of ease of use, performance, reliability corporate email system — and the corporate and speed. Recent developments in all those network and/or intranet — are becoming so areas would tend to suggest that this is not an vital to the operation of such a vast number of unreasonable expectation. businesses that few employees can conceive of Finally, there is the hope that someone, spending time out of the office without access somewhere, should have the good sense to be to these vital tools. able to combine all of the things that people Failing to respond to email is not necessar- really want when they' re away from the office ily grounds for dismissal, but it certainly does- into a single device. You shouldn't have to n't help your career. And saying "I was out of carry an armory of battery-powered gadgets •

• •

•

just to be able to stay in touch while you are out of the office. The Internet factor And it appears that this is not just idle — or wishful — speculation on the part of those who sell wireless data systems. There does appear to be a demand for these services. According to a recent report by industry research organization The Yankee Group, one-third of the current U.S. workforce (about 43 million people), spends 20 percent of their time away from their primary workplace. The report suggests that more companies are pushing their workers out into the field and abolishing fixed office space, driven by

cent of surveyed companies have provided remote Internet/intranet access via wireless to their mobile workers so far. "The pervasiveness of intranets will stimulate efforts to incorporate remote workers into integrated business practices," predicts the report. "However, among corporations today the focus is more on using intranets to connect remote company locations than providing mobile access. While field support managers can readily justify the technology, information technology is less motivated to accommodate remote access requirements, especially via wireless networks." Respondents to the Yankee Group survey cite perceived high cost, and conflicting priorities as the most important reasons for not providing wireless access. Wireless also apparently accentuates end-to-end management and security concerns. The report also suggests that the Internet is both a blessing and a curse for wireless. On one hand, it says the Web is creating an expectation, in terms of information delivery, that cannot be met by wireless data networking. Most wireless data networks cannot yet pro-

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W IRELESS TECHN O L O G I E S

vide the smooth bandwidth needed for Web or intranet page browsing (except, perhaps, for simple text pages) in a way that is cost effective. At the same time, the report concludes that the internet does offer the means to drastically reduce the cost and complexity of wireless data integration. By finding a way to bring together the two technologies, it suggests that it may be possible to "break the logjam that has stifled wireless mobile data in the form of underutilized networks, low revenue and lack of applications". Over the next six years, it further predicts that corporations will increasingly store mission-critical information on i ntranets and most corporate email systems will be accessed remotely over the Internet. The Yankee Group estimates that 33 percent of large U.S. corporations will be providing field service and sales personnel with wireless intranet access by the year 2000. It also forecasts a potential 21.3 million users by 2002 resulting primarily from availability of packaged Internet access solutions, attractive flat rate service pricing for unlimited use, wireless network speeds equivalent to ISDN or above, widespread adoption of Internet based email, higher value, more personalized Internet content, and user-friendly device interfaces incorporating voice recognition and text-to-speech technologies.

the Stentor group of provincial telephone providers. These services have made it easier to connect the latest breed of Windows CEbased handheld computers to email messaging servers. While these services differ on a number of important technical dimensions, the user experience is similar. All offer a wireless data communications system that relies on sending and receiving data using radio technology. It requires that you have a radio-based link into and out of your corporate email system and provides server and client interfaces for Lotus cc:mail, Microsoft Exchange and M icrosoft Outlook. I n fowave uses t h e Cantel/ATILT Canada Mobitex wireless data network, Bell Canada Mobility offers a service based on the Ardis wireless system, while BC Tel Mobility and several other provincial Mobility organizations are using a CDPDbased network that allocates part of the digital cellular phone bandwith fo r d ata. (See "Wireless modem, handheld PC a natural fit" and "Wireless datacomm nearly there" in the June '98 issue of TCP, available online at http: //www.tcp.ca for more information.) There are Windows CE 1.0 clients and a recently released Windows 2.0 client. Once you have the server link to the radio network established, the basis of the system is quite simple. On your laptop or Windows CE 2.0 handheld, you simply attach a wireless radio PC data card, which can then be used to access The server solution the radio data network from many major Another serious option to consider is a system cities in North America and elsewhere for that will allow you to provide a wireless "gate- sending and receiving email. way" to your corporate email system. A numThe system has several advantages over ber of companies provide such services, analog or PCS digital phone-based email access including Vancouver-based Infowave Wireless systems. The major advantage is that the mail Messaging Inc. and the "Mobility" divisions of system is "always on" and when mail is

received, it is simply forwarded on from your corporate server to your notebook or handheld computer. Similarly, outgoing mail is forwarded from the mobile computer — via the radio network — to the company's server and out to its destination. The only real disadvantage of these systems is that they do not currently offer any form of Internet Web access.

Wireless email at sea LOS ANGELES (NB) — The wired world now reaches a place where. wires cannot run: cruise ships. Crystal Cruises said its passengers can now receive personal email while sailing the high seas, far away from the people sending the messages. Crystal guests can send an email message from the ship for a fraction of the cost of a satellite phone call: Only US$3 per message, up to 20,000 bytes, or eight to nine typed pages including attachments. Crystal did not say how much it charges guests to receive messages. "With the world's appetite for information growing, and the number of Net-savvy citizens doubling every year, lines have blurred between the leisure traveler's desire for tranquillity and the business traveler's need for constant communication," Crystal Cruises officials say. Crystal has offered shore-to-ship email service since January 1997. But with the old system, email was sent to a main ship address and routed through the radio room. Now, the cruise line has established a new server that enables guests to personalize their email addresses. A bit of hoidy-toidyness is added, too, with the name of the ship being included in the email address. Intra-ship email is also available, for those urgent email messages between passengers: "Charlie, this is your wife. Quit running up the bar tab."

Email isn't the only way Crystal has put the "cyber" in cybercruise. A UniversityC~Sea program is available for vacationers who can't get the silicon out of their systems. Guests can expand their computer skills and learn new programs in specially constructed, dedicated lab spaces on each ship equipped with 22 computer workstations. And for those people who cannot fathom the thought of not having a PC constantly at their side, they can rent notebook computers and even receive in-stateroom, private insfruction. Imagine: Go on a cruise, never leave your room. — BobWoods Contact: Crystal Cruises, http: //www.crystalcruising.corn

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If you need wireless Web browsing, you' ll still need to look at a solution that goes out over the phone line to connect to a traditional Internet service provider (ISP). But for corporations that need to provide reliable, effective and broad-based access to corporate email for mobile employees, wireless email seems a great solution that should be given serious consideration. 0

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

dither graphics, different images show up better on some screen hardware than on others. On the MP-7SOC, a 64-shade monochrome JPEG shows up better than a 32-shade GIF version of the same image. However, when looking at color images, the highest quality smoothly colored JPEG files sometimes don' t look as good as relatively crude GIF files. XBM format and GIF with transparency are supported, but not PNG. The nicest improvement over previously tested WinCE devices is sheer speed. The NEC Vr4111 CPU is based on the Vr4110 core, which uses 0.2Smicron technology, anowing 2.5V internal operation at speeds up to 100 MHz. At this speed, with its 16KB instruction/BKB data on-chip caches, it is capable of, 130 Dhrystone MIPS, yet would consume only about 180mW. It is capable of addressing 64MB of EDO RAM and 64 MB of Flash memory ROM. NKC's CPU developments MobilePro MobilePro NlobiiePro

4aa

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CPU: Vr-4 10 1 Vr- 41 02 Vr-4111 Speed: 3 3MH z 54 M Hz 80 MHz Instr. cache: 2KB 2KB 16KB Data cache; 1KB I KB BKB Consumption: 200mW 2 50mW 180mW O33 MHz O66 MHz O100 MHz MIPS: 45 80 130 @40 MHz @66 MHz O100 MHz MIPS est. are Dhrystone O max. designspeed, provided by NEC:

Speed Tests First, screen redraws are generally now too fast for hand timing. Drawing the desktop with file icons can still be slow enough to be timed, no meaningful comparison standard has been

HARDWARE

developed. The spreadsheet tests running at about 0.2 sec. vertical and 0.6 sec. horizontally are also on the verge of losing meaning. The HTML "tables and GIFs" test used in the "You Can Take It With You" HTML article in the July 1998 TCP gave an average time 6.8 sec. with no apparent color dithering. There was a I.S sec. difference between the s)ewest and fastest runs, probably due to file cache handling. This compares well against the HP360I.X at 19.1 sec. and the Sharp HC-4000 at 16.8 sec. and my older MobilePro-400 at 39.5 sec.

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C om parisons Functionally, the Toshiba Libretto 70CT has a

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faster CPU, a real hard drive (currently a 1.51 GB), active matrix screen with twice as many pixels and, "real Wintel Windows" capable of directly running all programs that a desktop computer can run. On the other hand, the NFC MP-750C covers all the main functional bases, requires little boot time ("instant on"), and with its "no spindles" design it should be less susceptible to impact damage. While the Ml'-7SOC is striking visually with its bold silver finish, at bottom the most striking feature is really the value. At less than half the price of a Toshiba Libretto 70CT (although only a few hundred dollars cheaper than the Libretto CTSO, which is similar to the 70C f but with a 75 MHz Pentium processor and 800 MB hard drive), the question in the mind of a potential user is whether there is sufficient benefit in having full desktop Windows in a unit intended for less frequent "burst workloads" to justify paying more. Many people are going to find the NEC lv(P750C covers their needs, and will pocket the change. The MP-750C is a strong competitor in this class, CI

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Mid-rangeSyehnts Egh~ndSystems Inlel TX W/512KMainboard 32MB ED0 Rnm 2.1 GB UDMAHDD 2 MB VideoCard 24X CD Rom 16 Bit Sound Card

SOWAmplified Speakers 33.6 FaxVoice Modem 3.5" Floppy Disk Drive Keyboard- Mouse-Pnd MidtoveerCase250W PEN.I66M'SIX...$719 PEN.200MIIHX...$739 PEN.233MMX...$'759 AMD K6 200 .....$699 AMD K6 233 .....$719

Asus LX W/AGPMninbonrd Monitors 32 MB SDRAM/PC100 14" SVGA............$165 4.3 GB UDMAHDD SVG.........,.....$209 ATI 3D XPRES.4 MBVideo 15" 15'" Acer................$245 32X CD Rom 15" Sony................$425 Sound Biasler 64SoundCard 17" SVGA....,.......$379 120 WAmpli6ed Speakers 17"Acer.................$429 56K (V90)FnxVoice Modem 17" Viewsonic......$479 3,5"Floppy Disk Dive 19" Vievvsonic......$889 21" Viewsoaic....$1359 Keyboard-Mouse-Pnd AIX Midiower Case

Cel. 266 .........$1179

2 1GB Samsung ....$175 3.2Ci1S Samsung ....$195 2.6GB Fujitsu . . . . . $ 1 95 3.2CiB Fujitsu .......8209 4.3GB Fugxtsu ......$219 6.4GB Fujitsu......,.$275

Printers Canon 250C..$195 Canon 4300...$255

Epson 400...... $265 Epson 600,......$345

Video Cards Trident 1M $34 S3 2M $45 ATI 2M $65 ATI 4M $79 M ystique 4M $ 1 3 9 All in Wonder $285

COMPUTER COURSES

ViperV33 4M $ 129 Milleruum 4M $189

PC Assembly dk Treubleshooting ...$200 Intro toComputer.$150 MS Windows 95....$120

Storage

Iomega Int Zip $1 0 5 IomegsExtJaz. $399 I omega Ditto $1 7 5 L s120 Drive $ 11 5 HP TspeBackup $225

MS Word 97..........$126 MS Excel...............$120

Epsom 800......$415 XPert®Work $105

HP 692C........$319 HP 890C E....$530 HP 1120CX...$660

HP 6L Laser.,$529

CDBacku$1

Cel. 300 .........$1219 PH 233...........$1199 ,'.' Qg:CIN PH 266...........$1249 ',;gsiQQ BglirlfOA 'AM' 6, PH 300 ..........$1379 M ~ ~ K ~ S '.:' : . ' „ , ' . " ! @ R. ; ' : . | 08:::: ' l : :: i Int .............. . .....$54 AM9 K6 300 .....$819 PII 333 ..........$1539 33.6 j':~96':.;' 56K CSf90) Ixxt..........$84 I: :;:::;:;::;: :,'::f~f.-:(4'$g)-!gg :. : CYRIX M2 200..$699 PH 350 (SX) $1699 ",P'nl'X(4':"1 8);:,:76~27,::, ,~rs'Onj Zxxt...sZ39 :,':.;':,. CYRIX M2 233..$719 PII 400 (Bx) $1989 56KlJSR(V9O) $6K USR Ex t .........$2 1 9 :i : .,''::,::' ::;':::::::::::::::::.' .:;: :':-::::"'.!.:"'„:!i:::$::i''':: '.,',:;.;,-:

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION vvvvw.tcp.ca

T CP T E S T L A B S

The hleher end ef 17 Continuedf' rom page 43 CompaqV70

Eizo Flonscan TX47

Dlamondlron

Tltnllron

IBN P72

I.G Ralron 70FT

NECNull(Sync E700

Soay IDN 200PS

Shadowmask

Trlnllron

AporloroGrlllo

15:6 0.25 AS

15 0.25 AG AR AS

TTX 0792(IA

Scroaolypo Viewablesize inches Oot itch mm Screencostin Horizontal ire uen KHz Vertical fre uen Hz Max owerconsum tion W

0.26 AG AS 31.5- 69 50 -100 115

PiCture Vali at 1,024x768

BXCenent

Picture cali at 1.280x1,024 Ed e focus at 1024x768 Ed e focus at 1,280x1,024 Flicker at 1,024x768 Flicker at 1,280xl 024 hlloire at 1,024x768 More at 1 280x1,024 Conver ence

excellent ve ood ve ood ne li ible

15.8 0.25 AG AS 27 - 92 50 - 160 115

16 0.24 AG AS 30-85 50 - 160 120 excellent

0.25

30•85

50- 150 120 excellent excellent

excenent excellent excenent

subl iminal

subliminal minimal minimal some excellent

minimal minimal some cancelable excellent

55- 120 A .. excenent '-

ve ood ve ood ver ood

excellent excess nt

excellent

ne li ible minimal exceneni

' Flalron

ver ood excellent ve ood subliminal inimel ne li ible medium cancelable excellent

excenent ve ood

some some minimal medium

subl iminal

excellent

ve ood

0.25 AG AR 30-92 48 -160 120 excel/ent

mimimal minimal inc divnl

50• 160 130 excenent excenent excellent vef ood

subliminal some medium excellent

• I • I

Pincushion Plnbalance Tra ezoid attern Paraneilo ram ettern Ims e rotation Color tern ersturesettin s

es ".': "".'-.' i::,: 2:.'!i no

es es es es

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convergence

Connector Dimensions WxHxOcm Wei ht k Energy compliance

D-Sub 43.9x42.1x439

O*Sub. BNC

Contact Inte rnet contact Warren arts, labor Price

800-567«1616

Other

20 '

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TCO95, EnergyStar

31 $772 SRP

TC O95, Energy Star

800-800-5202 www.eizo.com 3,3 $1,099 street

lic

40.8x44.1x43.4 19.2 NUTEK,EnergyStar

D-Sub 43.5x45.5x46.6 21 MPR II, EnergyStar

$1,140 SRP

888-542-2623 www.l eus.corn 3,3 59 SRP

Monday / Friday 1030 - 7:OO Baturday 1039 - 600

$249 200/233Mhz PensunfchiP withMMX Teolviology 'with Intel 43OTX, 512kpip $259/ $319 ASUSP2B 440BXMotherboard $239 intel AL440LX Motherboard whh Bound

233MhzPentium II with Motherboard $ 286MhzPenbum II with Motherboard $ 300MhzPentiunwfi with Motherboard $ 333MhzPentium 8 with Motherboard $ 350MhzPentlurrl,il w/ASUS P2B 440BX 400MhzPentlum II with 44QBXM B $

429 470 809 749 $1 0 29 1319

Shamrock C708 17" Digi. CtrL OSO 1280, .28 $399 ShamrockC707 17" Digi. Ctrl. OSD 1280, .26$449

Shamrock C70817" Oigi. Ctrl.OSD1600,25 $669 TTX 1531D 15" Digi Ctrl. 1280, .28 PnP' $ 259 TTX 7785E 1/" Digi. ctrl.,OSD 1280, .28 pnp $439 AGER76E 17" Digi. ctrl., OSO 1280, .28 pnp $439 ACER 79G 17 Digi. Ctrl., OSO 1280,.25 pnp $579 SONY CPD-100ES15" 1280, 25 pnp osd $4 19 SONY CPD-200ES 17" 1280., 25 pnp osd $779 Panasonic S151W' digigcolor.ctrl,,1280.„27 $369 Viewsonic G773 17" 1280, .26 $639 HP BL /6P 600dpi, 6/ Bppm,1/2mb

SIMM 4M/1M-70ns,30pins ( Can ) $15/5 EDO RAM 8/16/32M40ns, 72pins ( Call ) $25/29/49 DIMM SDRAM 32M 10ns 168pin ( Call ) $19 DIMM SDRAM 64/128M 10ns 168pin ( Call ) $109/199 DIMM SDRAM Pctoo 32/64M168pin ( Call ) $89/129 Video Card Ram 1M (512kx2)/2M (Moudel) $12/25

$50 9 /959 $1479

HP 4000 1200dpi,17ppm, 4mb, Canon LBQ00 600dpi, 5IN 1 Multi. Center $899 Brother HL760dx+ /1060 1200dpi,o/10ppm $539/679 Brother HL-2400C2400d l,16 mFull Color $4799

Rocket Computer System

Intel Pentium'll 30OMhz Celerc3n Processor

mi~~

0099 .'xl

$779 street

0-Sub ICC 41.8x43x44.6 TCO 95,Energy Star

806-843-9889 ttxmonitormm $789 street

" a.

4 99each

AI TEK HyparPen6000 4.5xo"w/ ordlesmouse 199 ATi TV Tuner for ATi Video Card only $105 Tuner Video Capture PCI RCA 8 Svideo,kit $105 each TV DiamondNonster2 VooDoo2 BN/12N $289/389 Intel 8460 100bs PCI Ethernet Card (Retail) $129 Intel Internet Station HardwareProxy $569 Creative DVD DXra w/Card 8 Titles (Retail) $309 Intel Ethernet 100bs 4 /8 Port FastHub Plus $289/659 Toshiba OVD-2 w/Quadrant Decoder Card $369 16/32bit Ethernet BNC/RJ45(combo) $2 8 /35 DVD LabFreedom IIDVO & Decoder Card $439 3 2bit PCI Ethernet Card 100Base T 'RJ45 $ 5 9 Procom VGA8 VooDoo Rush3DFx 6WIPCI $169 LogitachMouseMen 96 w/ HyparJump Soft. $89 Toshiba DVD -2 OVD Drive $198 HP 5100C /6100C Color Scanner w /kit $ 379/979 Yamaha or4warwInLSCSI Rewritable (Retail) $650 24X/32X Speed Internal IDE CD-ROM $ 7 5 / 8 5 Plustek 9638P 36biV9600dpi Color Scanner $219 Plustek 30bit/4800dpi Color Scanner $89 BASF GoldCD-R74 Rac.CD Buy10 Get one $1.99 108ase T Ethernet Hub BSTP/1BNC 1out port $89 BASF CD-RW74RewrttablaCD Disk6SOMB $29 Network, Start up kit for Novell, win 95, NT etc $70 Sound Blaster AWE64 Sound Card $89 PowerSaver UPS MPS-510SP w/sonware & kit $169 Sound Blaster PCI 128 Sound Card $139 PhonoRider CyberDeskInt. 33.6k w/Software $399 S ound Blaster Ensoniq PCI Sound Card $ 6 9 SB16bit comp.PnP 3DFunDuplax Soundcard $28 Ensoniq3D PCI upto BN W ave.Sound card$49 Rocket Systems AltecLansing ACS48 Spker. Sys.w/Subwoofar$199 tryrrfi Pentiurrr rr Processor Coral Print House CD for Windows95 $ 20 400Nhz Intel Pentium®ll Processor Telex Professional computerHeadset $ 39 $3,099 Telex VoxPhone Pro 3.8w ithHeadset $6 3 Internet Phone Desktop Microphone 2k ohms $8.99 350Nhz Intel Pontif/rsf'll Processo B usinessVision It POS s siam Software $ 1 49 $2,1'99

4BASF Gold Recordable CD Buy 10 Get 1 FREE $1.99

Finch E

4.3GB MaxtorUltra DNA IOE Hard Drive $229 6.4GB MaxtorUltra DNIA IOE Hard Drive $289 8.4GB Maxtor Ultra DMA IOE Hard Drive $379 11.5GB Maxtor ok Sarlal Ultra DNIA IDE HO $499 SGBQuantum EL UOMA IDE Hard Drive $269 10GBfauantum ELUDMA IDE Hard Drive $489 3.2GB OuantumUltra DNAIDE Hard Drive $209 4.3GB QuantumUltm DNA IDE Hard Drive $239 6.4GB OuantumUltra DNA IOE Hard Drive $289 8.4GB QuantumUltra DNA IDE Hard Drive $459 Syquast SparQ 1GbInt. IOE / Ext. LPT 1Dis. $259 l omega ZIP Plus Ext. LPT 8 SCSI 1Disk $ 2 5 0 Zip /LS120/SparQ Disk (100/120M/1G ) $15/49 Panasonic120MB LS120 FDD w /1 Disk $1 49 AdaPtac AHA-2940U2W Ultra2 wide scsi kit $569 Ada ptec AHA-2940 Ultra Wide SCSI Card $259

800-366-0476

100MB

es convergence

40.6x43.2x42 19.5 NUTEK,TCO92, Ener Star 800-951-7669 www.son .cs 33 $1,099 street

NUTEK, Energy Star

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TEL:(418) 099-0946

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40.3x42;6x4S.S 19.5

Speci'

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es es es es zoom, moire, conver ence D-Sub, BNC

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Roeken Pentlurshl systems

@earn'I 333hz Intel Penfizr/TPII Processor e $2,599

233Nhz Intel PenticrNPII

Processor

$1,299

Ngtfly9t~m 266MhZ Intel Pentium II .",JN Pfr3CSSSOf M

HP Desk Jet692,600dpi5ppm Color $ 299 .": jiK. $$,359 98 Ready Win 98 Ready HP OaskJet 722C Color $399 ' Acus P2BEMother Board with Intel EXVIn chipset HP DeskJet 890CXI,600dpiBppm Color $529 ' PnPFBIOS PCI U.DNA.Enha. 4 D IE.3ISA 4PCI AG P, $639 FBIOS PCI Enha. 4 Ultra DMA IDE,2F/S 1P/P HP DeskJet1120C Color 11 x17" 2 Fast Serial, EPPECP, USB, Dimm CPU SEC slot. Intel Pentium II 3OONhz Cei e ron Processor CanonBJC-4200 720dpi Sppm colorw/cd $169 * 32MB SDRAN W/rh512k CaChe f /aro/ 44aur Aepeor) CanonBJC-4300720dpi oppm colorw/cd $245 ' 2.1GBIDE Hard Drive 32MB SDRANRAN ( fons, 168 pins ) Canon BJC-5000 1400dpi color 11x17" pc/mac $419 64bit ATI 30charger 2MBAGPvideo Card '1.44MB 3.5" Floppy Drive (Rebate $30 for BJC-250 Phono Caid for BJC-4300) '4.3GB Ultra DMA IDEHard Drive Case7bays with 268W PowerSupply CanonBJC-TOOBL12nndpi3. 5 /5ppm $ 4 6 9* Med-Tower ' 3DGraphics Accelerator 4NIAGP Video Card Epson Styles 700 1400dpi color $369 ' Turbo-Jet 105Keys WindowS95' Keyboard & Mouse ' 24XSpeed Int. IDE CD-ROM & Stereo amp. Speakers * Mad-Tower Case with ATX Power Supply ' SB 16 bitcomp., 3D PnP Full Duplex Sound Card Turbo-Jet 105keysWin95 Koyboanf,M ouse & Pad 33.6 Intomal with voice ( Retail ) (usa) $59 ' SBK Internal Fax/modem w/voice '24xSpeed Int.lOE CD-ROM & Stereo amp. Speakers Acer 56k Int. with voice & Spkph ( Retail ) $ 8 9 ' SB 16 hitcomp., 3D PnP Full Duplex Sound Card Acer58Kint. With voice & Spkph V.90 $ 99 ' FREE; 56k Interna/Fax/modem w/I/o With system purchase only /ce USR SokInt./ExtV90 FaxModem $189/239 ' 18"digital ctrl. Pnp SVGA Monitor + $209 'FREEr 15" d/g/ssf ctrl. PnP,1280,.28 Pnp aron/for USR 56k Int. / Ext. V90 w/ Voica $19 9 /259 nt oside Loco sea eviwo are rcgiaered leeemaao a B a Vedemeri o intel Coporaeon USR 56k Int.FaxModem w / Voice (oem} $149 Tradmsrksa legs are prapenies of Iheir res peelneewea

Soft DVO Ready %

300Nhz Intel Penrfr/rn If Processor

$2t 499

268Nhz Intel Pentium II Processor

Win 98 Ready ' AouopzB pentioro ll Molned»ard ( Intelax Aepaor )

$2,299

* PnP FBIOS PCIU.DNA.Enha, 4 IOE. Boot from.CO.O.F.2IP. LS120, 2 Fast Serial, EPPECP, 2 USB, CPU SEC slot, 512KL2 cache build ln with CPU ' 84MB SDRAN (188 pins PC100 for 350Nhz & 400Nhz ) *1.44MB FIOPPy Drive ILS -120M drive +S139 I

' BAGB Quantum / Naxtor Ultra DNA IDE Hard Drive *ATi XparteplayoBBNB SGRAN TVOUT AGPsup. DVD 17"Full Digital & Color Ctrl. OSO PnP Monitor1288, 28dpi

' Platinum-Tower Case with ATXPowerSupply

'KeytronicKT2QQQ 104KeysW indows 95 Keylxm rd * Logitach 3 Button MouseFirst Plus with wheel & Pad 32 X Speed Int. IDE CD-ROM (Toshiba OVDll +$129)

* Creative Lab Sound Blaster AWE 64 Sound Card ' Speaker Systems w / Powerful subwoofer {20—2gk) ' USFr68kFaxmodam Voice& speakerphonew /X2Tech.

T EL ( 4 % $ ) 2 5 $ - I 5 $ $

H O L I /I I $ ) 2 5 $ - 1 5 $ $ aa

8 6ns'I unUF F E R g mn ST mnO R T mg Y O R K

to buy, the I'olaroid setup just doesn't deliver enough oomph either in image control or quality to qualify as a genuine substitute for a digital camera. Which is not to say that the Spectra Al: isn't a nice camera. It's easy to use, has some controllable functions (flash control, self timer, autofocus ON/Ol'I:) and folds up into a not unwieldy size. But the instant pictures it delivers are unpredictable and, unlike a digital camera, unerasable if you don't like the results. According to the specs, you can be as close as 63 cm (2 ft,) to your subject, but I found pictures taken at or near that range were either washed out by the auto flash or too dark when the flash was turned off. Color reproduction is pretty good and much better than the Polaroids of yore, but image quality is only marginal, which directly affects what colnes out of the scanner. The scanner is a nice little flatbed unit that' s extremely easy to hook up and begin using. It has an optical resolution of 300x600 but that can be interpolated on a sliding scale up to as high as 1,800x4,)300, which, though it sounds impressive, creates huge multi-megabyte image files that aren' t, ironically, proportionately better than the much lower res scans. Polaroid offers this "l.it" as an alternative to true digital photography for those on limited budgets or who aren'1 particularly comfortable with the newer technologies. This

O H O O ET f

•

f aaf oN f mm a s f P O T 0

ACFR 15"Monitm64MSDRam,4, t(il)/DMA lldd, Intel Celeron 26ia ...$1065 ACFR/ASI)SM/Board,heel/Panasonic!2ICD Intel Celeron 300 .$1145 ACFR 56kVoiceFmcModem, 1.44FDD,M/xtte I'5' Monilor32MSDRam3.200/DMAldd. Sound Blacer16SoundCard,12OW Sp'cake/a 5(2kMain/BIR/4 24I CD,I 44FDD,KcyBland ACF ItK/Boatel.4MATI 3DVideoCard 5 6KVoiceFaxModem,16Bit Seed Can( M ourn 3 7" A s s M o n to r S • 6 0 S o u n d S SI 4 s t e t A % F 6 4 $6 0 4M 30VideoCanl $)WSpcakcra 6 .4 O B S S d D i 3 t $ 6 0

Polaroid Digital Imaging Nt From: Polaroid Canada Inc. 350 Carlingview Dr„Etobicoke, ONM9W5G6 Tel: 800-268-6970

• IIA $ A l H I B I I U P e tR R D E

' An upgrade Include new Ooa/ddcpu

CPU Intel133/166 $109/129 intel MQ(233$175 IBM 23M66$95/$145 32M Fr m $52 32M SD From $42 K6 233/266$120/$165 4m 30 pin $15 8M From $20

' ¹"' "

j 1$ elggi

$65

I nafel 233 AM D 2 6 6 $275 315

105

235

$ 19

r asanmsa3 I aaeaaa J 1 63ND

$159

I MP C I F/om$29

2.1 1/te/Fuji $169 4M3DFramsss

2.5 WD/Fuji $165 A~,4 ~2na» 3 2 quantum $199 4M tut mVus)$5 4 3 I/t/D $209 6.4 WD $269

I 16 BtT From $19

SBI6/32 $42/$65 S/B AWE64 $80

CRintnrnlnnnnnlt Printer From $185

Diamond 3dhl¹mst69 Scaner 9600dpl Dia mond 3drx em$295 30blt Colour $95

iNiere~

15" SVGA Fo $196 33.6K $45 15"" AeerFFrom 235 5 56 K From $75 -

32 S P M F~ $ 7 5 DVD Toshiba $199

Intel-266 $425

'Match memo/y slee may extm cha/g P120/133

QQ~QQ~

IBM233/166-266..$765/$II25 14"S-VG AMmifm,16MRam2t 0Hdd Pcdium 5(2KM//Bled,lbxCMt)M 31.6KVoiceFaxModem.16Bit SamdCud 1.44Flappy64Bil PCIVldC oCard, 5IWSpmkcn, IQ4win95KeyBoardMomu

P/toe Alread y 3% Cash Exscounted

I BM233 A NY 3 86/ 4 $6=» 2 35

' Instenatlon charge not Included

Tx with Sound $79 ante) TK From 95 Mitsumi CD Writer $365 17' From $345 56K USR $119 /xsus TK F/omst38 Panasonio 4/8 CDR $45517" Aeer From $395 Ext 56K $115 Ptl M/8 From $125 '/a'. eii' *

oaen I BF3S T V A I I J E Pe i st i i ai s• I J BEST VALUE Mid-Rattge Student Value System Plj IoO/333... I94%/ IN Intel Pentium 2(K).....AN Intel Peniium 166......$765 I' ll 350/4(IO... I PIC/ 22 I 5 Intel Pentium 233 .. $liK6 Intel Pentium 233......$835 m ESLDCK N O k T N O P L A I/ I u a f N C f

' Stmtem with 3 Y Labour d I Y Manufacture Parts Warre nly

his alternative to a digital camera constitutes little more than a Polaroid Spectra Al camera boxed together with an Artcc AS61'. flatbed scanner. I'he con)bination is ostensibly a way to take photos and get them into your computer as quickly and easily as with a digital camera — but at a much lower cost. 'I'hough definitely cheaper

n ~~ '

BEST VALUE COII II'UTERS INC. I t

No digicam in Polaroid's ima ing kit By Ross MacDonald

HARDWARE

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

Zip Driver $105 LS 120FDD$135 Video Conference Kll From $175

CI(/

+~I IQ '" Estimated street price: $399 Cost per print: $1.50 (2x10 exp. film pack $30) Platform support: Windows 3.1/95, MacOS Software: Adobe PhotoDeluxe, AdobeAcrobat Reader, Polaroid Direct Photo Reader Camera dimensions; 7.8x13.9x17.3cm (3x5.5x6.8 in.) Weight: 800 g (28.5 oz) without film pack Pros; Camera produces prints instantly. Batteries are built into each film pack. Scanner is compact and simple with nice software bundle. Cons: Polaroid pictures are fine for snaps but not particularly high-res or "high" anything else. Also, if you already owo a scanner you' rehappy with. you' ll end up with two.

.22PIBS ORAI( -TRPIO TdERBOARD(~c TORBPIRI .2,1GBHN(DOR% -GRAP HCICN9:,")PBj -Id lr/SOUN DCARD -IIXGBOPI -25' RQP Pfll/I TOWE RCh%WIIHIM3$4ITP(yWB I(dmky -RiKPIOD PI - 12$(/tRlTIIIBKER I -WINI5 IHK)AID •PIME Wlljf Pa(SEBO -CRICOO DNGFhai

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-32P1B SDIVPI - PII I /IOTHERBOARD -2.I GB HARD DRWE - GRAPHICS CARD (2MB) - I6 BIT SOUND CARD - 36X CDROPI - 3.5" FLOPPY DRIVE - NID TOWER ATX CASE -$6KI /IODEN - I ZO WATTSSPEAKERS - WIN95 KEYBOARD - P/IOUSE WITH PIOUSEPAD - CPU COOLING FAN

combination of camera, scanner and software will do the job, but the results may leave many wishing they'd sprung for the extra S300or $400 for an entry-level digital camera. Still, the Flatbed Digital Imaging Kit warrants consideration for budget-minded shoppers.'J

caaaem amohatacn. st@ B A T $ $$$$$$I' s I

MS,SIljlhk'

. Intel Pentium' MSIX/ Pentium' ll Processer

2|a6IIIlh

. ASUS Pentium / Pentium II Maiikbeard a 3.2GB Ultra DIIA Hard Drive

1499 1649

,1'799

• 32IIB SDRAM • 3.5u 1.44Mb FIOppy Drive . • 24X Internal IDE CD-ROM Drive

• sound slaster sound card8 speaks/s • %4 4

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•

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NKI s of T w A R E,~w =

Visioneer offers low-cost doc management By Emru Townsend hen I first got a scanner, people a sked me what I d i d w i t h i t . "Well," I'd begin confidently, "I can scan photographs for publishing and Web use, and I can use it for document management."

PaperPort ScannerSuite From: Visioneer Tel: 510-608-0300 or 800-787-7007. http: //www.visioneer.corn Email: infoOvisioneer.corn System requirements: IBM or compatible PC, Windows 95/NT 4.0 Estimated street price: $119

"Document management? How do you do that?" they would ask. "Well,. I can fax scanned documents with my fax modem, and... er... ah..." At

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this point, I'd start fidgeting. "Say, isn' t that Leonardo DiCaprio by th e dessert tray?" Then I'd sprint for the exit. The truth of the matter is, keeping track of text and graphics documents armed with only Windows 95's Explorer and a handful of utilities is hard work, which is why Visioneer's PaperPort ScannerSuite is so enticing. Like a car salesman in a cheap suit, its colorful box promises to turn your computer into a d ocument-management powerhouse, boasting seven software titles (PaperPort D e luxe, P r oOCR100, W eb Publisher, AOI. P u blisher, FormTyper, PhotoEnhancer, and Quicken FxpensAble) f or one l o w p r i ce. Astonishingly, t h e ScannerSuite does the job and does it well, with but a few caveats. Most people associate PaperVort with t he slender s heet s canner t h a t p u t Visioneer on the map. The ScannerSuite is software only. It will work with PaperPort hardware, of course, but also with any TWAIN-compliant scanner, according to

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Visioneer. The backbone of the suite is Paperport Deluxe, currently at version 5.3. When you start PaperPort, you' re presented with a grey desktop with a split-screen view and two toolbars. On the left is an Explorer-like window with various folders with names like Articles and Saved Faxes. On the right is the PaperPort desktop, with thumbnails of the scanned documents in the current folder. As you might expect,these documents can be moved, copied, deleted, or converted to various formats. But that's just document organization, not management. Where PaperPort shines is in its features for indexing, sorting, and manipulating documents. Multiple-page documents wit h i n d i v idually s canned pages can be compiled by "stacking" them; each document can be ma rked up a nd annotated without permanently affecting the original image; keywords and comments canbe added to each document. My favorite feature for text documents by far is SimpleSearch, which does a quick OCR (optical character recognition) operation and stores the text in a database that can be searched later. A toolbar on the bottom provides dragand-drop access to your applications. A nice touch is that the PaperPort can supply the application with a copy of the original image; if you' re so inclined, you can alter an image in Photoshop without ruining the original. Among the applications are, of course, the programs included in ScannerSuite. The three that I thinl are key for document management are FormTyper, PictureEnhancer, and ProOCR100. FormTyper allows you to directly enter text on a scanned form, which I found useful for the various faxed forms that need to be filled out and faxed back. PictureEnhancer does just what it claims; it provides an intuitive means of adjusting brightness, contrast, sharpness, and more. While some of the options are quite useful (such as adding the effect of an indoor flash to an image), the menu can be a chore; for instance, you cannot select a degree of light-

adjustment settings at a t i me. Graphics wonks will prefer Adobe Photoshop's more precise image-editing controls, but this is a pretty good second place. One glaring problem, though: PhotoEnhancer doesn't read compressed TIFFs. VroOCR100 is a fairly easy to use. Like other OCR programs, you can execute the process step by step, or push the Auto button to follow through on all your settings automatically. A t h ird o ption, the OCR W izard, g u ides n o v ices t h r ough t h e process. VroOCR100 is one of the few products out there that is cheap, fast, and good. Visioneer claims it's the fastest and most accurate OCR package around; while I can' t verify that, I can say it is pretty quick and, for the most part, very accurate. Clean originals were converted with more than 99 percent accuracy; and even a faded dot-matrix original yielded about 25 percen't of the original text (not very high, but remarkable considering its condition). Unfortunately, ProOCR100's great performance is hampered by problems with some of its other features. Clicking Auto often crashed the program when the document was brought in from PaperVort Deluxe (as opposed to running ProOCR100 on its own). Choosing to preserve the original document's appearance works... sort of. When I tested this option and exported the results to Microsoft Word, everything looked fine. Closer inspection revealed ProOCR100 used a strange mix of frames and columns to achieve this effect. A minor gripe is that ProOCR only deals with monochrome scans. This is perfectly understandable for text, but the program does offer the option of recognizing text and graphics simultaneously. Suppose I want to keep the graphics in color? While these problems are annoying, they can generally be worked around with a minimum of fuss until Visioneer fixes them (they are going to fix them, right?). The overall result is t h at ScannerSuite's core programs follow through on their promise, providing effective document-management

ening for an image, it must be adjusted by

tools at a reasonable price. 0

increments — each of which requires three commands. The most interesting option, Enhance By Example; lets you preview nine possible

Emru Townsend (ernru@cam.org) would like Visioneer and other companies to stop using boxes that are 75 percent empty space.

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca AUGUST 1998

StudioStar prime choice for accurate color Sy 4 raeene Sennett

lthoughyou'd neverknow itby looking

at the Agfa StudioStar's skimpy documentation, the StudioStar is a 30-bit color scanner with 1,200x600 optical resolution, excellent image quality and a solid collection of colorxalibration and image~orrection tools.

face {an Adaptec 1505AE) card as part of the PC bundle, While Adaptec continues to be our i g V ~nfavorite provider of SCSI cards, the fact that this tVV SVVW AA N • Yhlll VVA lhCIIVVl l VA • Avv ll vi rv Arr cvv vvvvh Rvv its v Nv ivs card has caused us difficulties in the past made us a little apprehensive about it. Fortunately, the card "plugged and played" as it was supposed to, and we were able to connect and configure the scanner without incident. Note, however, that this interface lacks support for internal SCSI devices. If you wish to take advantage of SCSI's ability to connect several devices {such as SCSI hard drives, CDROMs, Jaz drives, etc.), we continue to recoms,wsvs lirrrrshv mend substituting a good quality PCI SCSI ' 's's ' aev srseeaaa interface, such as the highly rated Adaptec tvvsu' s' reesse ll ter'Stair 2940UW. included in Ihe StudioStar's impressive bundle As with other plug-and-play devices, it is ot soIwnre is Agfa's suite of Folo applications. best to install the software drivers before connecting the scanner or, if it is already connected, before turning it on. When drivers are premfa StudloStar From: Agla installed, Windows 95 or 98 knows what drihttp: //www.agia.corn ver(s) to load when its plug-and-play routine Street price: $750 includes Phoioshop LE detects the new hardware. The StudioStar is ($980 includes full version of Photoshop) also compatible with Windows 3.x, NT and Pros: Plug and play, good software bundle including Macintosh if your OS preferences lay outside Photoshop 4.0, OCR,fax, copy and print software, the Windows 95 mainstream. excellent color accuracy. The included FotoLook software automatiCons:Skimpy printed doculnentation. cally installed and configured a TWAIN driver that allowed scans to be directly imported into Photoshop. The software conveniently allowed The StudioStar eschews the consumer-ori- previews to be zoomed, rotated and colorwdjustented software bundle of Agfa's lower-priced ed, and image optimization was performed automodels for a package that includes Photoshop maticaliy. Based on our experience with Agfa's 4.0 (our box included the full version; a less less expensive models, we'd have to say the extra expensive package is available with Photoshop money spent on a StudioStar is cash well spent LE), OmniPage Limited Edition, and Agfa's for those who want a scanner with good color suite of F ot o s oftware: FotoTune Scan, accuracy and trouble-free performance.CI I

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FLORENCE, Italy (NB) — IBM researchers with the visual and geometric computing group have announced a p r oject t o r e plicate Michelangelo's damaged second Pieta statue, the one he defaced for reasons that have never been explained. Using 3D modeling techniques, the team will work closely with Jack Wasserman, a prominent Renaissance art historian, to recreate the statue and perhaps even solve the mystery of why the great artist ruined his own work,

An IBM spokesperson told Newsbytes, "The research team has just started the extensive work of capturing the data, with over two billion bits of data collected using the Virtuoso camera. The Virtuoso, more commonly known for its use by plastic surgeons, has been upgrad-

information digitally, she added. GabrielTaubin, head of the research group, said the project held not only artistic interest, but presented the technological challenge of collecting data, then assembling that data into a 3D model that could be used to "render very accurate images under different lighting conditions, from different points of view." IBM will use the Virtuoso camera to take about 700 separate digital shape photos of the statue. The positions of the shape photos will be critical when assembled into a V"single, accurate digital 3D C representation"A of what the computer has stored. IBM's work on the Pieta will be reproduced in a book of essays about the

ed with new softvvare specifically designed for sculpture. t3 the project." The camera's six lenses capture the statue's surface detail in color, then sort the

Contact: IBM Florentine Piete project http: //www.ibm.corn/News/piets

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

aKI

High-tech workers likely to switch careers FAIRFAX, Virginia (NB) — Call it early middle . age crisis or just plain bum-out, but almost half of all college-educated workers in their early 30s would choose a different major if they could do it all over again, according to a recent survey by George Mason University. But while most of the non-science majors say they would focus on science or technology the second time around, the grass appears greener on the liberal arts side of the fence for information technology workers as well. "It seems that non-technical people want to know more about technology, while technology people are finding there's more to life than bits and bytes," George Mason University president Alan G. Merten said. "The results are a healthy sign that people are looking to balance their lives and fill in the gaps." George Mason University conducted the study with the Potomac Knowledge Way, a Northern Virginia organization focusing on the information technology industry. While 57 percent of the 400 graduates interviewed by Market Research Institute for the study have taken additional college-level courses since graduation, mostly to advance their careers, information technology workers were more like than other workers, by a 31 percent to 22 percent margin, to take courses purely for personal rather than professional reasons. The survey also found that information technology workers are almost twice as likely to switch careers as the average employee, with one in three saying he or she expects to make a career change in the future. Overall, the study found that the majority of college graduates have switched careers at least once and about one on five expects to switch in the future. About 43 percent of the respondents said that if they had to do it all over again, they would have majored in something else, with the most popular choice, surprisingly, being the Iiberalarts, with 64 percent. Some 17 percent said they would switch to science, tech' nology or computer science, while 17 percent also said they would switch to a businessrelated major. But the same degree of restlessness also shows up in the high-tech careers, with 39 percent saying they would choose a different major if they could. More than 56 percent said they would opt for the "other" category, usually meaning liberal arts, while 26 percent said they would switch to education. Only seven percent said they would switch to business or computer science. "The results suggest that employees are more restless than in the past, Merten said, "and that companies, especially in the critical-

ly short-staffed high-tech industries may want to take a hard look at their retention efforts." No matter what the career choice'has been, however, the vast majority are confident they can handle the onrush of technology, Only seven percent feared the pace of change would pass them by, while 60 percent

described themselves as "comfortable" with the technology both on the job and in their homes. Another third said they are getting by for now with the technology, but are a little concerned with what may be coming down the road. The study also found that 89 percent of

the respondents said they would be more likely to stay with an employer that paid for all or part of an employee's continuing education. "The results show that the era of lifelong learning is here," Merten said. "Employers that ignore their employees' desire for ongoing education do so at their own peril." CI

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

TUCOWS

e and easy W i ndows themes fre

„.

You can turn your PC into a shrine to your favorite cartoon character, or make it look like a Star Trek terminal. You can even make it look like a Mac! Windows 95 users have been able to customize their computers, and programmers have been cranking out hundreds of new Plus Pack themes for months now. You can download -more than 1,000 different themes at our T UCOWS's spin-off site, FreeThemes at http: //www.freethemes,corn. Creating your own desktop theme is not nearly as difficult as you might think. It is simply a matter of putting together the multimediayou want. Once you've decided on a theme, you need to find the sounds, images, icons and cursors you want to use. Visit Yahoo, AltaVista, or InfoSeek and you will find many pages on your favorite subjects. Remember that most images and sounds in Web pages, commercial music, TV shows and movies are copyrighted. Before you publish your theme, approach any original authors or copyright holders for permission.

I t

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By Scott Swedorski have been watching the great Windows debate at the U.S. Department of Justice with a mixture of dismay and amusement. Some of the points being made may be valid, but it seems to me that the issue of the appearance of the desktop should be a non-issue. It's pretty easy to modify the desktop and startup screens. Even a beginner can do it, using Themes designed for Microsoft Plus (which is now included in Windows '98). Themes are collections of icons, graphics, and sound files that combine to give a specific look and feel to the a computer's desktop.

I •

Choose colors and icons that complement each other. A wild barrage of colors might look cool, but it can be hard to look at for a prolonged period of time. I recommend 800x600, because it is a popular size and allows for minimal stretching and distortion at either higher or lower resolutions. The most striking aspect of any desktop theme'is the wallpaper. Start with a large, high-resolution image and shrink it down

•

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when shrunk down. Once you have chosen the image, make it as square as possible before resizing the image to 48x48 pixels. After it has been reduced, you will have to reduce the number of colors to 256. When doing so, tell the program to optimize the image and to use error diffusion. That Once you' ve chosen a background image will keep the icon as close to the original as for your theme, you can decide on the color possible and still benefit from the color scheme. Be especially careful to maintain reduction. Save the image as a .BMP file. some sort of contrast between the various Open y o u r i co n - editing s o f t ware elements of the menus. If you intend to use (MicroAngelo Studio is a good choice) and a low-color theme, one that is.256 colors or open a new 48x48, 256-coloricon. In the fewer and c o nforms t o t h e s t a ndard edit menu, select OPEN AS BITMAP and Windows color palette, you should use a select the file saved above. Save the icon and 256-color palette. you are done. Remember, there are at least When you choose a font, pick one that is four icons to make; My Computer, Network commonly distributed with Windows. That Neighborhood, Recycle Bin — Empty, and way you won't need to include the font if Recycle Bin — Full. Cursors are possibly the most difficult you wish to share it, and you won't have to worry about copyright laws. Font color part of making an original theme, and most should contrast with the rest of the colors, people choose to edit a pre-existing set of especially those of the menus, enough to be cursors and use them as their own. If you are readable from 90 cm (3 ft.) from your the adventurous type, you' ll find the process screen. Be careful not to choose a font that of creating them from scratch is similar to becomes distorted at lower resolutions. the one above for icons (You can use an icon You will also have to make icons, unless editor like MicroAngelo to make animated your theme already exists in another form. cursors), Y ou can get i m age editors online a t One of the key elements to any desktop TUCOWS. The most popular is Paint Shop t hemes are sounds. Making your o w n Pro. Finding the right picture to use as an sounds is a simple process. You will need a icon can be difficult. Look for images that sound editing program. You can find a have a large square portion that will be clear Continued onpage 82

«AA«««'x: ' p+«« t

•

• •

after you have modified it. It is always better to reduce the size of the original than to have to stretch the image to fit. The approximate file size of your background will depend greatly on the format you save it in. JPEG images compress without significant loss in image quality.

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

MAC ARENA

III

MS Office 98 makes its e ut on the Mac Major suite overhaul brings Mac users back into the corporate mainstream By Peter INiibsarn

o, the headline is not a misprint. March 1998 saw the much-anticipated release of Microsoft Office 98 for the Macintosh, one of the culminations of a renewed partnership between Apple and Microsoft that was announced at the July 1997 MacWorld Expo. In response to customer requests, Microsoft now supports Apple t echnologies such a s Q u i ckTime a n d Macintosh drag-and-drop functions. In order to give Office 98 consistency with other Mac apps, Microsoft also revised the look-and-feel of the product to conform to the so-called "platinum appearance" of Mac OS 8.1.

ships only on CD-ROM. One of the biggest improvements over the previous version is the simplification of the installation. The menu and dialog driven method of past versions is

now replaced by procedure of simply dragging to your machine. a folder labeled MS Office 98 onto your hard disk. Within a few moments the default package of Word, Excel and PowerPoint is copied

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Unlike its predecessor MS Office 4.2 — a slow, bug-infested Windows port that was released more than three years ag~ff i c e 98 represents a complete rewrite of the office productivity package from the ground up. To accomplish this, Microsoft invested millions of dollars and hired a crack team of hundreds of Mac programmers, sequestering them for more

than a year in office premises in Silicon Valley. Because it is a rewrite, Microsoft decided to break with the past and make Office 98 100 percent native PowerPC-coded. One of the benefits of this decision is great enhancement of application performance. However, the break with the older 680xO processor architecture means sites that have both older and n ewer generation Macs will have to go through a hardware upgrade cycle if they wish to deploy Office 98.

Easy installation Like many applications today, Office 98 now

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

ggg MAC ARENA 4 RAM and at least 90 MB of available hard disk space. However, if you plan on using

Outlook Express for managing your email. Microsoft also includes another optional installation c alled V alue Pack, w h i ch includes add-ons such as clip art, templates, fonts and office assistants. Microsoft also includes a custom installation option if you only want to install specific components of the office suite. One of the best features of Office 98, which is unique to the Mac, are the "self-

Word, Excel and PowerPoint concurrently

then 64 MB of RAM is a more realistic requirement. It's also recommended that you enable virtual memory through the memory control panel when running Office 98, With virtual memory turned on, the minimum suggested RAM allocation is 8 MB for Word, 6 MB for repairing" applications. Part of the process of Excel and 10 MB for PowerPoint. Turn virtuinstalling Office 98 involves the automatic al memory off and you will incur a large placement of numerous extensions into the hardware penalty by boosting the RAM Mac system folder. In the past, if any one of requirements to about 12, 10 and 14 MB these extensions was accidentally moved or respectively. When using the minimum RAM disabled, then i t b ecame impossible to settings with smaller documents, I occasionlaunch any Office applications. You can ally encountered messages from Word and imagine the frustration of trying to track Excel that they were running low on memodown and re-enable these missing compo- ry. Be prepared to boost the settings if you nents, especially if you administrated a large plan on working with larger documents. If you want to remove the office producsite. In Office 98, Microsoft solves this prob- tivity from your Mac, Microsoft provides a lem by creating an invisible, compressed utility aptly named Remove Office 98. If you duplicate version of all the system compo- decide to purchase Office 98, be. sure to go to nents needed to run the applications. If any Microsoft's Web site get the updated version of the original components are missing of the utility. In the rare circumstance where a user moves the Office 98 library out of the when you attempt to launch Office 98, it automatically detects and replaces them MS Office 98 folder and into the System foldfrom the duplicate version on your hard er, the initial release of this utility will move your System folder into the trash if you disk. A word of caution: if you want this fea- decide to uninstall. Oops. ture to work reliably, then don't rename the MS Office 98 foldei or any of its contents. If Office refinements you want easy launching access to any of the Enabling v i rtual m e mory d r amatically applications, it's recommended that you cre- improves the performance of application ate an alias that you can rename and drag to launch times. On a Power Macintosh G3/300 model the launch times for Word, Excel and the desktop. To run Office 98 comfortably, Microsoft PowerPoint take about one second. I have to recommends a minimum configuration of a admit that the immediacy of having software 120 MHz Power Macintosh with 32 MB of ready to go when you want to use it adds

immeasurably to the user experience. Migrating from the older version of the software to Office 98 won't be a problem for most users. For the most part, all of the components of the suite still maintain the same look. Word has received the biggest overhaul

of any ofthe packages and makes much

~ •

Parity more or less flagged by red and green squiggle underlines, Office 98 comprises the same core functionwhich in turn become pop-up menus with ality that has helped bring the Mac version correction suggestions when you hold the Control key down and click with the mouse. These contextual menus also come in handy in Excel and PowerPoint. Probably one of the biggest advantages for mixed Mac-Windows corporate sites is that Office 98 and Office 97 share a common file format. No longer does the Mac user have to use MacLink or specialty translators to exchange Office files through the network or by disk. Because the file formats are now

binary-compatible (and will remain so for the foreseeable future) the process is completely transparent. This capability is long overdue and will probably be the most compelling reason for mixed-platform corporate sites to go with this upgrade. To help provide some comic relief in the course of a workday, Microsoft has provided an automated helpagent named Max. Max probably qualifies as "the world's most advanced Tamagotchi" and is characterized as a Mac Classic with arms and legs. He resides in a small floating window and watches your every action i n case you request assistance. I found him unobtrusive and entertaining, but if you grow tired of or become distracted by Max, you can simply close his window. •

•I

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of the office productivity suite close to parity with th e W indows version. However, there are some features that are still unique t o each p l a tform. Fo r i n s tance, t h e Macintosh version o f t h e V i sual Basic Environment does not support some of the editing and debugging features that exist in the Windows version. Also, Office 98 does not directly support Data Access Object libraries. Cross-platform developers must use libraries that support ODBC drivers for Sybase SQL Server, Oracle and FoxPro. These are included with the Value Pack on the Office 98 CD, Microsoft details some of these m ore subtle i ssues o n i t s W e b s i t e

(http: //www.microsoft.corn/macoffice/product infolmig ration2.htmPCompare). The bottom line There's an adage from the film Field of Dreamsthat "if you build it, they will come." In the case of the Macintosh user it should read, "if you build it with quality, they will

come." For the most part i t

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Microsoft has met that objective. Initial sales estimates indicate Office 98, will be an overwhelming success. The result of the company's effort is impressive, but the tradeoff is Continued on page82

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One of the pleasant surprises in Office 98 is the way Microsoft takes advantage of animation and sound to give positive user feedback in the human interface. For example, when you save a file, scroll or insert/delete a row or column i n a s p readsheet, these actions confirm your intent.

heavier use of contextual menus. Spelling and grammatical errors are automatically

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ONlINE

omain name is utes ln ers ace Cyberspace presents challenges to the

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Recent decisions

Sy Bradfreedman Trademarlrs

A trademark is a distinctive mark used by an e growth of the Internet has been individual or entity to identify its wares or seraccompanied by new forms of intellec- vices and distinguish them from the wares or tual property r ights i n fringement, services of others. A trademark may be a word, including the misappropriation and misuse of design, slogan, number, initials, acronyms, famous trademarks and trade names as mnemonics, colors, or a combination of some Internet domain names and Web site meta- or all of those elements. A trademark is often tags. Recent court decisions confirm that a valuable asset, In most cases, a trademark courts will use conventional legal principles to owner has the exclusive right to use the mark prevent the misuse of trademarks in cyber- in respect to its wares or services, and the right to prevent others from using a confusingly space. similar mark or from using the mark in a disparaging manner that will depreciate its value.

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considerable goodwill. Examples of easily recognizable domain names are cbc.ca (for the Canadian Broadcasting Corporation), cnn.corn (for Cable News Network), and cocawola.corn. There have been a number of well-publicized disputes and lawsuits regarding the right to use commercially valuable domain names. Many of those disputes result from deliberate domain name grabbing by soeailed "cybersquatters" or "cyber-pirates" who register famous marks and names as domain names and then offer to sell them to the legitimate trademark owners and others. In most instances, trademark owners have sought to protect their marks and names from misuse by invoking statutory and common law trademark rights.

INeta-ta9 misuse Meta-tags are codes used by Web page authors to provide narrative or key word descriptions of their Web pages. Meta-tags are normally not seen by users. However, they are used by some search engines and their robots to identify, index, and catalogue Web pages. Meta-

pute. Toeppen registered more than 100 famous names and marks as domain names, and offered to sell them to the rightful trademark owners, When movie equipment company Panavision complained about Toeppen's registration of the panavision.corn domain name, Toeppen suggested that paying him $13,000 for the domain name was cheaper than suing him. Panavision sued. The Court of Appeals held that Toeppen's "scheme to register Panavision's trademarks as his domain names for the purpose of extorting money from Panavision" violated federal and state laws against trademark dilution. Toeppen was ordered to transfer the domain name to Panavision. The decision is significant for a number of reasons: (1) it confirms that traditional trademark laws govern actions in Cyberspace; (2) it recognizes the commercial value and importance of domain names and the use of trademarks as domain names; and (3) it confirms that courts may assert jurisdiction over persons in other states when their Internet activities are directed to, and cause harm to, persons in the court's jurisdiction. The November 1997 English High Court decision in Marks & Spencer pic v. One lnA Million also held that cybersquatting violates trademark laws. One in a Million registered numerous famous names and marks as domain names, and offered to resell them to interested purchasers. Marks Er Spencer sued over the defendant's regis-

m arksandspencer corn

tration of domain names

and marksandspencer.co.uk. The court granted an injunction requiring the defendant to transfer the domain names to Marks Er Spencer on the basis that the defendant's conduct constituted passing off and trademark dilution. The court held that "any person who deliberately registers a domain name on account of its similarity to the name, brand

name or trademark of an unconnected commercial organization must expect to find him-

tags can be used to describe Web page con- self on the receiving end of an injunction to tents in a misleading way and thereby manipulate search engine results in order to lure

users to a Web page.

restrain the threat of passing off, and the injunction will be in terms which will make the name commercially useless to the dealer."

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Internet domain name disputes Domain names are simple words that substion the World Wide Web. They are generally assigned and registered on a first-come firstserve basis by a number of organizations in Canada, the United States and elsewhere. Domain names serve not only as easy-toremember addresses, but may also incorporate

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The April 1998, United States 9th Circuit Court of Appeals decision in Panavision lrlternatiorral v. Toeppe// is the first American appellate court ruling on a domain name dis-

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0 NL IN E g Q

"The Internet registration system simply does not authorize cybersquatting."

Playboy Etrterprisrs inc.v. Tcmi Welles,involved a claim that former Playboy Playmate Welles had unlawfully used a number of Playboy's wellknown trademarks as headings, watermarks, and meta-tags in her adult-oriented Web pages. Playboy argued this constituted unfair competition and trademark infringement and dilution. — U.S.District Court The court dismissed Playboy's preliminary injunction application. The court held that The March 16, 1998, U.S. District Court for Welles used the Playboy trademarks in good the Central District of California decision in faith to describe and identify herself and the Avery Detniison Corp.v. Sitmitton and Free View contents of her Web site, and there was no likeListings Ltd. involved a c laim against a lihood of confusion or risk of trademark diluCanadian-based business that registered more tion. The court reasoned that Playboy had not than 12,000 Internet domain names with the established a strong likelihood of success on the stated intent of licensing the domain names as merits and the injunction should not be granted. email addresses. The domain names were com.mon proper last names, such as Avery and Protecting valuable domain names Dennison, and used the ".net" lop-level The following are some basic rules that ought domain rather than the more popular ".corn" to be followed to protect valuable domain domain. Avery Dennison sued, challenging the names and guard against the unauthorized defendants' registration of the Avery.net and use of trademarks and names as domain names: Dennison.net domains, alleging trademark (a) make registration and renewal payments infringement and dilution. The court granted in a timely manner; judgment for Avery Dennison on the basis that (b) register domain names as trademarks; the defendants' registration of the domain (c) properly use domain names as trademarks names prevented Avery Dennison from using in association with wares or services; its famous trademark as an Internet domain (d)search the Internet on a regular basis to name and thereby wrongfully diluted the ensure trademarks are not being infringed; mark's ability to identify Avery Dennison's (e) take timely steps to stop all infringing congoods and services in violation of the U.S. duct through negotiation, administrative Federni Trndemnrk Dilution Act.The court held dispute resolution, or litigation. 0 that "the Internet registration system simply does nol authorize cybersquatting," which the Bradley J. Freedman is a trial lawyer with the court reasoned would prevent Internet domain Vancouver law firm Ladner Dawns. His preferred areas names from being used for their highest and of practice include intellectual property law and combest use. The court ordered the defendants to mercial litigation. He can bereached by email al transfer the domain names to the plaintiff. bfretdmanoladner-downs.tom. This article is ol a The April ZZ, 1998, U.S. District Court for the general nature, and cannot be regarded as legal Southern District of California decision in advice. (c) B.J. Freedman1997

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MS Offic 98 Contilured frow page 78

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

Ste in

N KID$ KQ

S tone makes BASIC trainin eas

By Jean Allen-Ikeson

may be rerun or accessed at any time. A spiit- half of the screen and the code for the game A 122-page printable workbook is also screen displays code on the left and a "run" on the left. You are encouraged to modify the contained on the CD-ROM. While this verinally! The programmers at Stepping screen on the right to test out the program. A code and try out the new game. So kids need sion of Learn to Program in BASIC saysJunior Stone have remembered their roots and series of "command" tabs each offer the avail- not write an entire program to be able to jump High Edition on the cover, the format and written a game/educational program for able commands and functions. Clicking on in and "make it their own." lessons are also suitable for high school age budding teenage programmers called Learn to one automatically enters it into the current Why is this so important? Kids have a students, geriatric writers and others who Program in BASIC. Kids who are interested in line of code. You must use these in the lessons tendency to jump from feature to feature want to have fun while they learn about proprogramming, or schools that want to intro- section, but other sections allow you to simply w ithout w o r king t h r ough l e ssons i n gramming. duce programming but do not have qualified type them in. sequence. By trying to modify a game, they The workbook contains lessons that staff, will be in heaven. A concept is explained, sample code is direct themselves to new skills and concepts extend the program into a complete course: shown and then you are asked to try your and hopefully realize the lessons aren't such topics include such essentials as algorithms hand at writing code. There are 10 lessons, a bad idea after all. and debugging. +he latter is included even Learn toProgram In BASIC The games also show though the interactive game highlights most From: Interplay Productions (developed by Stepping kids that it doesn't take a incorrect code in another color as a help feaStone, a division of PresageSoftware) degree in computer science ture.) There are also programming exercises httpJ/www.interplay.corn/BASI/C or computer graphics to with answers and an extensive glossary with For. Windows 95/Macintosh write a ga'me that is fun. examples. The Iattei can be a bit technicaL '. s i i'~ ;w k : Price: Not yet announced (August release date) Learn to Program in BASIC However, it is probably worth as much as you „%NMuIA' pads a standalone version of paid for the entire CD-ROM if your 12 year the BASIC programming old decides to take on programming in a seriLearn to Program in BASIC incorporates language by adding a graph- ous way in high school.

all the goodies multimedia teaching has to

offer: a tutor, searchable glossary, pop-up

s4%,~,'ilragailti',:

hints, graphics to reward learners, spoken instructions and a p r i ntable workbook. Lessons and their accompanying exercises

ic s a n d sound library to

The workbook also contains exercises that

enhance programs. And, of course, the hints and reference buttons speed up the learning process. There are a

are common in high school programming

few other features that are different from standard ver48Nr)

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sions of BASIC. These are includedfor the sake of learning. Transferring to a each with its own set of standard format should be no problem. exercises. Code may also be You may ask why anyone would want to written freestyle, allowing leam BASIC when high schools commonly

AjQQ' s

the student to write original programs that aren't related to a particular lesson. One of the best touches

use Pascal or C++ or one of the visual pro-

is the "projects" section, which is a series of fully functional games, some of which include sound and graphics. This section pro-

programming are transferrable just as l to ride a bicycle teaches balance, steering, braking and changing gears, which are transferrable to learning how to ride a motorcycle. The concepts of variables, strings, loops, etc. are as BASIC asbread and butter.

vides a game on the right

gramming languages. The answer is that BASIC is easier for a youngster to learn. Moreover, the essential tenets and terms of

are also hints and solutions. The exercises go from simple and "do-able" for beginners to more complex. Some are real world problems that businesses could very well ask a programmer to solve. Those new to teaching programming will find these exercises a good place to begin developing a library of such problems for their students to solve. Additional sample code and basic gamesare promised to be available on Interplay's Web site for Leam to Program BASIC. The "game" and workbook are a gift of love from professional programmers to Junior wannabes. These people love what they are doing and hope to turn kids onto programming and give them a little help and inspiration along the way. Gee, Stepping Stone, thanks for one of the most interesting educational games for teens I have reviewed for a long time! 0

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C D REVIEWS

T een

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ronmental degradation and the impact of human's infestation across the face of good nyone familiar with Voyager's cata- Mother Earth. In each case, the author of logue of CD-ROMs will have noted a those discs prophesy the end of the world if propensity toward the calamitous. In big bad man doesn't change his ways. And it's alarmingly inferable that they might be these pages in the past we' ve looked at Voyager discs dealing with pollution, envi- right.

By Ross MacDonald

Adding to this library of doom is The Day After Trinity, a less histrionic, but neverthel ess ominous documentary about t h e Manhattan Project and its chief architect, J. Robert Oppenheimer. Like the other Voyager discs, this is actually a transcription of an existing documentary onto CD-ROM, in this

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in Canada:299 Queen St.W,Toronto,ON MSV 2Z5 Tel: 416-591-7400 Fax: 416-591-7465 http: //www.citytv.corn For: Windows, Macintosh platforms Estimated street price: $29.95 case Jon Else's 1980, 90-minute, Academy Award nominated Day Atter Trinity (Trinity is the name of the site at which the first bomb was exploded in Alamogordo, N.M.). Somewhat like an ARE TV special, the film uses lots of archival film footage and photographs to show the events leading up

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Voyager can only encourage us to expand our libraries toward a more eclectic and diverse sensibility. 0

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

ONLINE gg5

rim ac 's to amin sites rim]ack is a Toronto-based computer gaming addict who moonlights in the computer industry when he isn't playi ng Quake II: Capture the Flag on t h e Internet. His top 10 gaming Web sites are:

l. Slue's News • Probably the best gaming news hound, Blue started out covering Quake and has expanded his focus to encompass most action games. This site is updated several times a day at all hoursif it's news you' ll find it here.

httpl/www.bluesnew s.corn 2. Stomped • A hosting site, Stomped is a collection of fan sites and covers just about every popular game currently released or in development. Stomped is also the home of my favorite plan tracker, which seems to be much more up-to-date than the one offered on Planet Quake. httpi/www.stomped.corn 3. Planet Quaixe • Another hosting site, this one is home to another collection of amateur modifications, news sites and

general gaming information pages. It is somewhat hard to navigate, but there's a lot of content here if you take the time to wade through it. httpl/www.pl anetquake.corn 4. Planet Unreal • Probably the most comprehensive Unreal news site, and if it's not here there's certainly a link to it from here. Again, the layout leaves something to be desired, but the content makes it worthwhile. http J/www.unreal.org S. Gaming Insider • Ever want to see the

other side of the gaming community? Maintained by an anonymous gaming insider who pulls no punches, the information contained here should be taken with a grain of salt, but it certainly provides an interesting read. http: //www.gaminginsider.corn 6. Online Gaming Review • A commercial game review site — if you want to get some information on the latest releases, this is the first place you should check. http://www.ogccom 7. Captxxred.corn • Host to modifications based on my favorite form of Quake mod, "Capture the Flag." This site covers many different versions of the game and keeps you up to date on the latest developments. hltp://www.captured.corn 8. Voodoo Extreme • This is a good site if you' re looking for information on 3D hardware or general industry news. http: //www.voodunextreme.corn 9. Hexen World • Ho m e of a ll t h ings Hexen, this is the best place to keep up with the latest mods and developments for the series of games from Raven Software. http: //www.hexenworld.corn 10,Tom's Hardware Guide • You can' t play the latest games without some serious hardware. Tom's hardware is the home of t he most i n -depth coverage of P C Hardware you' re likely to find, He also has a lot of information about how to tweak your system for maximum performance.

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Full Internet,OneE-mail, WebS ace, $20.N/mth=l00hrs, $15/mth&hrs, 8-mail+ internet$40/ ear-5hrs/mth $14.95/mth45hrs,$19.95/mth=l20hrs,$24.95/mth=unlimited, $39.95t/mth=umgmited $9.95/mth =unlimitedno~nrime, $14.95/mth=Nhrs, $19.95/mth=unlimited $9.95/mthdshrs$19.95/mth~ngmited I4.95/mth=unlimitedw/56 $199.95/r=unlimitedw/56k $9.95/mth =25hrs,$17.95/mth=unlimited $1$99/mth =unlimited$1199/mth=110hrs - $215each addidonal hr,$8U89/mth4hrs- $1 eachadditional hr Imth&6.95/mth d 3mth&4295/mup 98mth422.95m th, 12mth419.95/m~ th, lusGST,all unlimited

es es{10mb ) es unlimitedacc.Bnl

=5hrs,$12.50/mthd0hrs, $20.83/mth=60hrs, $33.33/mth=l20hrs lus unlimitedmidni ht-7am $625/mut =2hrs/day,$25/mth=unlimited N(/hr, $15/mth

yBS yBB

E-mailonlyg95/mth,$4.$5/mth=9ihrs,$9.$5/mth40hrs, $14.$5/mth=Nhrs,$21.$5/mth 12Dhis,$24.95/mth=unlimited II.95/mth=20hrs,$19.$5/mth&hrs, $2$.95/mth=l00hrs =10hrs,$25/mth=100hrs $10/mth $15/mth =45hrs,$25/mth=120hrs,a* mailonly'/mth

yes {5mb) es(lmb) yes with certainacc.) yes

Call for rates Smn UFeeN995,loronlo58k$29S5/noh=unlimited,Uational288k$2695/mih=iinlim' iled,Car]orateU995/mlh/I985Stsrl~U Feel $9.99/mth =33hrs(Start-U Fee$30.00) $19.99/mth=100hrs,$26.90/mth=unlimited a b eardiscounts =unlimited $1$.95/mth $15.95/mth =15hrsw1e-mail $29.$5/mth=90hrsw/2e-mails nlimited uarterl $12.$5mth=unlimited earl $13.95/mthum Start-U Fee$25.00$12/mth=30hrs $19.95/mth=60hrs$24.95/mth=90hrs $19.99 Rat-Rate Dial-Up St 1.50/mth40hrs $15/mth =30hrs,Q5/mth&hrs, $29.95/mth=100hrs $1l9S/mth=7hrs$26.95/mth=flatrate, $29.$5/mth=90hrs $15/mth=unlimited

3month42633/mth =unlimited,6month44.17/mth=unlimited, 1 ear419.$5/mth=unlimited Start-U FBB$20.N,$15/mth=25hrs,$22/mth&hrs, N0/mth=l00hrs $19.85/mth=lNhrs, $15.95/mth=40hrs,$26515/mth=unlimited Web Postin -1$.95/mth=5mb, $49.$5/mth=25mb $IZ/mthdohrs,$27.$5/mth=lNhrs, $29.95/mth=unlimited

'$20/m th=unlimited ( ersonal, $50/mthmungmited{business)

Call forRates Start-UFee$30.N,$8.95/mph= lan1,$19.95/mth= lan 2 $9.95/mth&hrs $19.95 /mth 60hrs,$49.95/mth&hrs/mth, $IN/mth40hrs/mth Start-U Fee $19.95479.95, arsenal:$19.95/mth=60hrs $26.95/mth=unlimited, business:$59.95/mth=tNhrs Start-Ug Fee $25.N, $26.$5/mth=unlimited

Accessfrom$15.95/mth Start-U Fee $10.00,$8/mth=l5hrs, $14.95/mth40hrs, $24.95/mth=ungmited ,$1999/mth=unlimitedspecial, $26.75/mth=unlimited regular ~start- ,FBBVaries, $495/mthdhrs, $14U$5/mth40hrs Call forRates =unlimpted $20/mth

$15/mth45hrs =unlimited,$16.95/mth=lNhrs, $14.95/mth=40hrs, Bu I ar et 2mthsfree $17.95/mth QX50/mth =l20hrs ( ersonal)$29. , 95/mth=l20hrs ( rofessional) $1l95/mth =l0hrs,$26.95/mth=unlimited $18. mth=basicunlimited $15/mth=annual unlimited Call forRates $15.31/3mth~rs, $13@lmth&hrs,$19.95/mthwnlimitud, $15S40/m thm nlimited (yee eri r) Ij 5/mth=l5hrs (basicemail) $1495/mth=l5hrs(basic web),$19$5/mth&hrs,!29$5/mth4lhrs $26.95/mth =unlimited 829.95/neth=unlimited I9.95/mth=unlimiled,$9.99/mUr=l5hrs,$16.95/mth&hrs N/mlh=129hrs

$1080/mth'u=nlimited (1eer $14.95/m thm unlim ited (4p amonths)

yes es(20mb )

es es I&5mb) BS

es(lmb)

es(lomb) as{lomb)

es yes BS

es es es s{Smb,10mb) es(5mb)

yes {5m b) yes es yes es(5mb) ee

yes(4mb

es(lmb) es ~ s ol$mh) yes as{5 b)

AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

T RAIN I N G

www.tcp.ca

Weaving your own Web site: Part XXXV Building a tool chest: Part II

software). For the Web author who has some cash to spend, Adobe Photoshop (for Macintosh or PC platforms) is the graphics By Kelth Schengill-Roberts package of choice for most serious, profesast issue, we discussed building a basic sional designers. Web "tool c hest" — a collection of The following is a list of popular Web

~to+

$~9.95

favorite tools to help you build and maintain your Web site. Despite claims to the

contrary, there is still no single Web-building

per month

tool that will do everything. You have to pick and choose tools that do a particular aspect of

Call Nowl

better fits your needs, go for it.

Wehgraphictools •

I •

•

• • I

•

g 0

•

18 Hr Computer Assembly Course

•

- Assembly, Upgrade, Troubleshoot Complete Pentium PC, .- Peripheral, Win95 & Multimedia

$200

7 Hr lntrOduCtiOn tO LANS (LocalAreaNetworks)

•

- Setup & Install Network Interface Card with Win95. TCP/ IP, E-Mail, Postoffice, File & Printer Sharing.

Additional

ZODIAC S Y F K M S .

•

• •

LiveImage at http J/www.mediatec.coin/. Adobe Photoshop Adobe Photoshop is the Cadillac i)f image tools for the Web. Its graphic tools are not restricted to Web use, though. Electronic publishers and graphic artists all over the world

have favored this program for years, and thet most recent version of Photoshop contains

many enhancements specifically for Web design. It allows you to create graphics tha:

have a "Web safe"' palette or optimize image using an adaptive palette to reduce the num-, ber of colors (and therefore the file size) of the„-

Photoshop, check out the latest product infor-

e. •••

•

••

the one to get. You can download a free twoweek trial version of t h e software from

image. Its layered approach to creating imagesis very flexible, so you can try out different effects. Unfortunately, there is no shareware: versions of Photoshop. If you are interested in

•

a single-purpose tool only occasionally, this is.

0 •

•

and HoTMetaL are examples), but if you need

hltpl/www.jasc.corn/psp.html.

•

Pro is available from Jasc on the Web at

•

graphics with "hot spots" that link to other

GIF Animator is a great utility for creating anishareware titles (so if you find you use them mated GIF images. The interface is simple and

http: //www.ulead.corn/we box/pi4startine.htm.

Paint Shop Pro is a favorite among Web

loaded from the Internet. They are both

•

and speed rate. GIF Animator is available in a 15-day trial version as well as in the commercial version. The latest product information about GIF Animator can be found at the Ulead Vileb site under Photoimpact Web Utilities at

Livelmage by Livelmage Need to create client-side |mage maps (Web

invest a lot of money in graphic design, both Photolmpact Clf Animator Paint Shop Pro and LView can be down- by Utead Systems

• •

animations containing any number of frames

Paint Shop Pro by Iasc

Luckily for Web authors who don't want to

•

Business

•

on the Web.

LVlew Pro by ININedla Research Your tool chest should have several Web LView Pro is another popular shareware graphgraphics tools. You can get high-end com- ics tool. Though arguably not as powerful as mercial products that do everything, or Paint Shop Pro, LView Pro is useful for viewing shareware versions that do particular graphi- graphics and making simple adjustments, such as adding transparency, interlacing, and cal elements well. Generally speaking, more expensive tools minor editing. LView Pro is available from offer more functions and are more reliable. MMedia Research at http://www.lview.corn/.

•s •

graphic tools and where they can be obtained

easy to use, and allows authors to create GIF

Web weaving very well, and use them on your authors for several reasons: it is shareware, pages on your Web site)? Look no further. supports over 30 image formats, offers simple LiveImage simplifies the process of mapping Web pages asrequired. In this article we will look at some more drawing tools, and is easy to use. Chances are coordinates for uniform resource locators tools (largely shareware) to add to your tool if you have tried out several HTML (hypertext (URLs, also known as Web site addresses). This markup language) editors, you may have type of utility is getting more and more comchest. Don't just take my word for it thoughtest them out and if you find something that already run across this program. Paint Shop mon in integrated HTML editors (HomePage

Personal

•

regularly, it is important that you register the

Tel: 416-2998082

Fax: 416-2926916

Zod hc@ZodiacSys.corn Http://www.ZodiscSys.corn

geershana l I eplecetools Every Web author runs into the problem of

having to change a single item — toolbar a or graphic — on every page of a Web site. Plodding through every page with a Web editor to make the change is very time con-

27 PASSMOREAVE. UNIT2 S CAR. M1V 4T4 (KENNEDY& ONE BLOCKS. OF STEELes E.)

suming. Luckily, there is a category of tools that make this task less painful. Many inte-

Canyhh233NNXSyssan-32MB,3GB HD,24(CDRNn, lANhnad'a,56K Faxlodem, ATI 3D2MB,14" eeoc

grated Web site management programs now

PC SYSTEMS LAN CABLING CUSTOM-MADE CABLESINTERNETWEB DESIGNS

T3 v.9o

mation from Adobe at httpi/www.adobe.corn/ prodindex/photoshop/main.html.

INTERNET

o ffer search-and-replace utilities, but i n practice some can be unwieldy. Here is one alternative:

Search and Replace by g:undue Software If you want to search and replace in one step,

]

•

• •

wwmv.qualikom.com teel FR E E i n itial conaultatioa List Pr o f eaaioeonl staff IIet Un l i m i ted transfers

•

• i •

Vltjjjjr%15llX)Vfh~ NjtI MEW

~m~905 458-0003

,I r •

starts at

• II I

•

u al i k o m

LRI FrontPage98 Extensions R Y ear 2006 compliant El QU A L I T Y y ou need...

check out Search and Replace by Funduc Software. This simple yet powerful utility will globally change code on your Web site. It can add lines of HTML code quickly to all of your Web pages. It's a shareware utility and can be downloaded from Funduc at httpi/www.home. sprynet.corn/sprynet/funduc.

tm eoligotors There are several utilities to comb your Web

site for broken links and missing images. In the early days of Web design you could expect to download a tool to perform this task, but it is

now more common to use one of several Web Continued on page92

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

BQQK$

P otosho ex ertso er We By Kelth Schenglli-Roberts ost books on Photoshop devote one

or two chapters to designing graph-

ics for the Web, but the art and craft of using this image-creation software could fill its own book. To that end, O'Reilly comes to the rescue with Photoshop for the Web.

automate the production of images for the Web, using Photoshop as a Web layout tool and avoiding color shifts when importing vector images. In short, Photoshop for the Webhas plenty to keep Photoshop users interested. The steep price is largely due to the number of color illustrations (just under 90 exam-

Photoshop for the Web Author: Mikkel Aaland Publisher: O'Reilly & Associates Tel: 800-998-9938, http: //www.oreilly.corn ISBN: 1-56592-350-2 Softcover 197 pages 1998 Price: $42.95

K83

e s in t i s

ples) that accompany the text. Unfortunately for the author, technology never stands still, and neither does Photoshop developer, Adobe. Shortly after the release of this book covering features found in Photoshop 3.0 and 4.0, Adobe launched Photoshop 5.0, which comes with new, Web-specific features,

Despite this handicap, this book is wellwritten, easy to follow (even for a graphically challenged Photoshop novice like myself) and with plenty of hands-on examples,Phofoshop for the Webis easily one of the best specialized computer books I' ve read this year. It is highly recommended for Photoshop users. 0

Rating: r -l i 4 ~ ,o oro o i w ' l i ' v>do~ipro

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The book is written by Mikkel Aaland, a photographer, writer and Web producer who knows more than a little about Web graphics. He interviewed many graphic artists behind such well-known Web sites as HotWired, CINet, Discovery Channel and Second Story, and learned the many tips and tricks of their trade. This book is not merely a dry manual on how to use Photoshop, it's a detailed and well-written guide with advice from experienced users. There are plenty of neat tricks in this book for getting the best results using Photoshop for the Web. It includes tips on adaptive palettes, creating usable non-Web palette colors, and optimizing images for clarity and file size. It also has tricks derived wholly from experience with digital media. For example, most pictures taken with a digital camera look better by enhancing the blue filter (most digital cameras are weak in capturing blue). The book also looks at how to use Photoshop to = tO:.':;7$8 i =Br'uce'=:-',-. f- that —.:Iii-:::Ae.-'Imen'qifal -$ro rds ' if:::,. ",.-.$jufngiteeft-..was:,"-pqi'n to=;:xiii" Th5::EQi';„;

Whether you' re a begnner, a power user, or a systems onipneer, those INlcrosoft Press hooks and interactive products are your keys to maximizing the productive power ef the new Microsoft Windows BB operating system. They' re the authoritative, straltlht. 1-5,7231-822-8

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AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

i o ai attracts an o er crow By Jean Allen-lkeson ikolai in Outer Space is the latest adventure of a young boy and his "cat" Neow-Neow from Hoffman + associates, The original Nikolai games were a mixture of exploration, games and education-

al activities, many of vvhich were original and interesting. But a funny thing happened on the way to entertaining and educating five to eight year olds. Older teens and college students latched onto the deadpan Nikolai and his inane feline companion as apop fad.The Outer Space

adventure appears to be bowing to this group. Rather than having educational sections interspersed with exploration, this current title has three space arcade-type games that must be completed before you can reach the section on the history of space exploration that includes some of the latest discoveries

Mikolal ln Outer Space From: Hoffman + associates Tel: 888-464-5652 http: //www.hastore.corn For: Windows 95 Suggested list price: $29.99 about the universe. Even on the "easy" level (there are two levels that are more difficult ), my 12-year-old could not "beat" the first of the three games after several hours of play.

For a series originally designed for five to eight years olds, this is surprising. So even though it is rated for six year olds and up, younger children may find i t f r ustrating because it demands quite a lot of manual dexterity. For older kids who are used to "playing" a game for days before they are able to "beat" it, this may not be a problem. For older kids who want an inexpensive game that will deliver hours and hours of

challenge, Nikolai in Outer Space would be a good choice. As well, once kids have complet-

ed a game, they may log on to the special Nikolai in Outer Space Web site to enter contests and compare their scores to other kids' scores around the world. The idea behind Outer Space is that Nikolai and Neow-Neow speed through space trying to track down a secret formula stolen by evil RedEyed Neow-Neows. You must help them dodge asteroids, fire laser beams, and grab energy canisters with a space arm through five increasingly difficult levels of the game. The adventure also indudes a shooting

gallery game and aspaceracing game. If you are dextrous enough to reach the educational section, there is information on the latest discoveries on Mars, theories about the universe, discussion of questions such as "Is there extraterrestrial life?" and a review of real space missions. 0

Virtual Urth relaunches • NB — Virtual Urth, has re-launched with seven new channels. The new subjects include: the DVD Channel, the Games Channel, the

Hardware Channel, the Electronica Channel, the Music Channel, the Book Channel and the Poetry Channel — Virtual

Urth's inaugural channel. http: //www,virtualuith.corn

905-947- I 80 I ;,P:;-.;. ='-'-::

Toll Free: I -811-CYBRNET

INicrosoft's Not you mapped • NBThis site's Terraserver is a very impressive resource. You can access a growing database, currently as a terabyte, consisting of compressed aerial and satellite Earth pho-

tos that constitute the. world's largest and most detailed atlas. The database is grow-

ing and only covers a small portion of the earth but is well worth checking out. http: //www.terraserver.microsoft.corn

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AUGUST 1998 THE COMPUTER PAPER GREATERTORONTO EDITION

A su er 'cia oo a t Microso W e By Kelth Schenglli-Roberts

FrontPage and Visual InterDev. This does not mean the book looks at Web site development

with only Microsoft's Internet Explorer in

his book from Microsoft Press concentrates on developing Web sites using M icrosoft's m an y s o f t ware t o o l s designed for this purpose. Author Mary Haggard has had a lot of experience with such tools as a regular contributor to the popular Microsoft Site Builder Network Magazine on the Web. But while the magazine contains some genuinely useful, practical information for Web developers, this book lacks the depth found in the magazine. The book is wholeheartedly devoted to the concept of creating a Web site using Microsoft tools. This is certainly possible considering the number of such tools available, including

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mind. It d oes talk about working with Netscape as well (somewhat grudgingly), but it tends to concentrate more on features

I pic

found only in Internet Explorer, such as Active Desktop and Channels. On the whole, the book provides a good overview of the many tools available to the would-be Web master. Unfortunately, it shies away from going into any particular topic in depth, and the reader is constantly referred to Web pages for more information. Wait a sec, I didn't buy a book just to look up URLs on a subject, I bought a book because I wanted an explanation in print. It is all very

Unux Canada Commodity CDe and Books RedHat 5.1 (liite0+/contrib 8 /source 1 CD $ 9.95 Slackware 3.5 + lcciibib a /source 1 C D $ 9 . 95 D ebian 2.0.0 Beta (very latest) 1 CO $ 9. 9 5 Caldera OpenLinux1.2,0 Lite +/conrib1 CD $9.95 S .u.S.E. 5.2 full Intel version (new) 1 C O $ 9 . 95 Linux Combo (ail five cf the aboveCDs) 5 COv $24.95 Linux SunSITE (2.5gigabytes of Unux) 4 CDs $19.95 Unux SunSITE 8 Combo (Power User) 9 CDs $34.95 RunningLinux 2 edhicn- Classic Linux manual$39.95 Leamin the bach Shell2 eifitian - JAN 1gga $39.95

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well to point out an URL that provides more information on a topic, but in this case the book uses the URL to simply sidestep explanations. A good example of this is the book's coverage of a feature in Internet Explorer that lets you specify fonts that can be automatically downloaded. Instead of going into the subject in detail, the book simply refers you to a Web page at the Microsoft site. The book contains some interesting interviews with Web developers who are using Microsoft tools, and a decent overview of such things as developing content and deal-

ing with Web servers. But while there's plenty of ground covered, the lack of depth scuttles the book in terms of it being a true "survival

guide." It is a good introduction to such topics as Active Server Pages (ASP) and JScript, and to the types of software tools available from Microsoft to help you build Web pages —but don't expect much more than that. On the whole, a disappointing read — it's a book that should have been much better. Microsoft Web tools deserves better than this simple knock-off. 0

Weaving your own Web site

under its criteria both the Microsoft and Netscape home pages only get "fair" ratings. That aside, the site also has many other feasites that will do these tasks and often much tures designed to help you reduce the size of more. Using these tools is a very good idea: it' s your image files, register your site with much better for authors to find and repair their search engines and more. own errors before somebody else does!

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at hllp://www.2.imagiwafe.corn/RxHTML

use. If you plan on using the HTML 4.0 checker, make sure you add the! 00CTYPE tag

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Web site management programs Keith Schengili-Roberts welcomesany comments, suggestions or HTMLtips and tricks you may have. You can email Keith at robertsk@wave.home.corn. Look for hisnew bookon HTML, TheAdvanced Hfl/IL Companion 2ndEdition, co-au!bored with Kim SilkCopaland (ISBN: 0-12-623542-2), to appear in bookstores soon. Previous articles in the series can befound at The Computer PaperWebsite at: http: //www.tcp ca/.

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca AUGUST 1998

7 R A I N I NC •

r anizin out ines By Helen Bradley

his month we look at how to quickly and easily organize and reorganize your documents using the outline options in your word processor. If you' re using Word 97 the great news is that you don't have to do any hard work to create an outline — the program does it all for you! If you' re using WordPro 97 or WordPerfect 8 you' ll need to drive the program a little bit harder but the benefits are worth the effort. An outline is a top-down view of the structure of a document from the highest level headings down to the lower-level headings and the body text below these. When you take an "outline view" of a document you can collapse it to show only headings to a certain level making it easier to see how your document is structured. Because you can expand ghd collapse small portions of your document, the outline view is useful when creating long and complex documents by allowing you to effectively "hide" all the text except the portion you are working on. Another reason to use styles If you don't regularly use styles in your documents, then the ability to have Word automatically create an outline for you is another good reason for changing your habits and

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Outlines on a plate! If you do use Word's built-in heading styles (Heading I, Heading 2... etc.) then Word will already have an outline for your document. You can see this by selecting VIEw, OuTUNEand your editing screen will change to display your document with a number of symbols down the left of the page opposite each paragraph. These symbols indicate the level of each paragraph in your document. You can have up to nine levels in a document corresponding to Word's nine heading levels (Heading 1... Heading 9) but you' ll find that, for most uses, three to four levels are sufficient. Making sense of the symbols The plus (+) symbol indicates that a paragraph has text following it at a lower level. This includes text formatted with a style that Word doesn't recognize as a specific outline level. The minus (-) symbol indicates that the paragraph has no text following it at a lower level. A paragraph with a small square beside it is text at the "body text" level of the document, which is generally text formatted with the NoRmL style.

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ings down to level 9 by clicking the SHow ALE HEAOINcs button twice. - Hard Disc~ k - Up If you are viewing 0 Media Options only some of headings in 0 Your choices 0 C ost~a ct o r your document you can 0 CoctrsstertCe 0 Soitvt lare Options expand a section to see 0 Soitwere suptrtied with the herdwere the headings and text Use Ihe soRwmesupphcd wdh the hardware - dus rs • cheap setuuon 0 Third pertt r soadions below it by selecting the Buy heltcc rtuahty oi mote powetfid sodware fiom another vendor 0 How to do it heading and select the 0 urhrhsltordddtU't ExrANO button. Every sub0 Howtodoit 0 Ere s equent press o f t h e 0 Tl flit ExrAHo button will reveal an additional level of - Hard Disc Back-Up h eading until a l l t h e 0 MedicLQpgorrs 0 SoftvttnnLQlgloris headings and body text 0 How tnslnjL a re visible. Yo u c a n reverse this and progressively collapse the docuThe smaller inset screenshot shows the document's first-level headings ment using the CoLLArsE while the larger view shows Ihree levels with one heading expanded to button. show its following text. Using th e c o llapse and e x pand f e atures When you are in outline view you' ll notice makes it easy to move around a long docuthat some of your formatting, such as parament and to get a feel for its organization graph spacing and indenting, will disappear. Word applies temporary indenting to show you without having the actual text get in the way. the different levels in your document more If you find a paragraph at the wrong level of the document, you can change it using the clearly, but your own formatting is still there. PRoMQTE and DEMQTE buttons or turn it into body text by selecting the DEMoTETo Boov The Outline tootbar The OuTUNE toolbar appears when you are in TExT button. The Snow FoRMATririo button allows you to Outline view and contains buttons to display hide fancy heading formats in outline view if your document in different ways. The buttons numbered 1 through 7 allow you to expand or they prove a distraction on the screen. collapse your document so you view only some of the headings. If you select 1, you' ll see only first level headings. If you select 3, you' ll see the top three levels etc. You can display all the document by selecting the Snow ALL HEAniiics button or show just the head-

What you can do ln outline view One neat option in outline view, that isn't available elsewhere in Word, are buttons to move paragraphs up and down. Select the symbol opposite the paragraph to move and then select

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the MovE Ur or MovE DowN button on the OuTLtNE toolbar to move the paragraph. Notice that any paragraphs that follow this paragraph that are at a lower level will move with it.

Adding a style to a level If you use your own styles rather than Word's heading styles you can easily associate your style with an outline level so it will be treated like any of the built-in styles. To do this, place the insertion point in a paragraph that is formatted in the style you want to link to an outline level and select Fox~AT, STTLE.Select MoDIFV, FQRMAT, PARAcRAPH and select the INoENTsANOSpActwc tab, in the OuTUNE level: list box select the level that you want to associate with this style and select OK, OK and Ccosf. Shortcut keys Most of Word's outline features are accessible by shortcut keys, here are a few useful ones; Ctrl e Shift+ N

Ctrl+ Alt+ 1 Ctrl+ Alt+ 2 Ctrl+ AIt+ 3 Alt+ Shift+ left arrow

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paragraphup Alt+ Shift+ down arrow Move the selected paragraph down Using the moose In addition to the keyboard and the toolbar buttons you can promote or demote any heading using the mouse. Hold the

mouse pointer over the outline symbol next to the heading and drag it to the right to demote it and to the left to promote it. You' ll see a guideline appear to show the level you are altering the paragraph to. You

can also drag a paragraph's outline symbol

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If you work in o u tline view rather than NoRMAL or PAcE view, you' ll find that it behaves a little differently. When you type a heading in one style and pressENTERthe next line will appear in the same styie instead of reverting to NoRMAL Style as it would in the other views, This is because outline view is designed to allow you to create a document from the top down, typing major headings first and then creating the subheadings under

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You can use outline view to collapse your doc-

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major headings and then print this by selecting

Working ln outline view

Printing an outline

•

e • e»

•

Become

You should use outline view to create a document only when you really need to create a document outline. Because Word creates the outline for you, you won't lose the benefits of outlining if you create your documents in another view using styles rather than in outline view itself.

@ poll 5eNNtt' Iie~

up or down to move it — this time you' ll see a horizontal guideline showing where it will be moved to.

each heading and so on.

Applies Normal Style and demotes paragraph to body text level Applies Heading 1 style Applies Heading 2 style Applies Heading 3 style Prolnote the paragraph and apply a higher heading

style Alt + Shift+ right arrow Demote the paragraph and apply a lower heading style Alt+ Shift+ plus (+) Expand the text below a heading Alt+ Shift+ minus (-) Collapse the text below a heading Alt+ Shift+ up arrow Move the selected

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Auto

lf none of the option suit your needs, select the one closest to what you want and select CusroM!zE. The Cusrc)M!zE NUMBERED OUTLINE Lisr dialog allows you io change the number style, alignment and indenting of

numbering

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WordPerfect's toolbar includes options for viewing different outline levels, moving

paragraphs and hiding and displaying body text. If you have created an outline using numbers you can later replace the numbers with headings by highlighting the outlined

text and select INsERT, OUTLINE/BULLETS 6T e a sily bols to surround each number. Use the • Some raedra iemere rcpenc WHAT'5 THIs Help button to leam more about NUMBERING, select the TExT tab and select apply numbering 0 112 Con a en)ence ~dOhanonscarneembe anrucg to any o u tlined the o p tions o r l o o k u p B U LLETs AND HEAD I NGs. 0 t Software epuons document by NUMBERING in the help index. 0 Ltsotpdrerosuppasd)Nirhlhs aceebeaosnnc cuppbcd nnh ehc Usfng lotus WordPro 97 selecting the doc0 2.2rhirttparty sohrtior)s WordPro has a fairly sophisticated but diffiSupbmrm kuekryac n ore poncrful u ment o r th e 0 3 Howtedon cult to find outline function. To access the paragraphs you Cue)amk r'r, 0 atW hoshouktrtoil nracna Nlo clat otto p naonro bef rapnlnb!t • outline options select VIEw, SET VIEw want to n umber If you aren't using Word 97 and you' re not n r . docaon ) Ol 0 2.2Ho)sto ttoit PREEERENce andselectthe OUTMNE tab.Select 0 321 Freq uency and select FDRMAT, sure how to access the outline function in 1 nW »I). The Ocaucncp rheayou back "Show outline" to display the document in loco BULLETs AND NUM- your word processor, try searching for »out0 32 2 T)rr k outline view and make your other choices BERING. Select the line" in the Help options. Here are quick to)eke•rouunc of » and»o»j' from the dialog box. OUTLINE NUMBERED instructions for Corel WordPerfect 8 and ': 0 4tI$ If your document already uses paragraph tab and select Lotus WordPro 97: styles WordPro will create an outline for you y our c hoice o f Using the BuLLETs and Nuueenino option allows you to quickly end automatically when you select the "Quick outline setup numbering styles Coral WordPerfect 8 number all the headings in yourdocument. from the options WordPerfect's outline feature is more )ike a using paragraph styles" button. In this dialog you can select each style used in your the Pnn T button on the toolbar or select FILE, visible. The top row of options will num- traditional outline and is not automatically document and nominate its level in the outber both the headings and the body text created for you. To turn it on, select INSERT, I'BINT. If you select FILE, PRiNT PREviEw the entire document, rather than the outline wh i le t he bot tom row will number only OUTLINE(BULLETs ' AND NUMBERING and select line. If you use WordPro's heading styles the NuMBERs tab. From the options on the you' ll find the levels are already assigned for view will appear, and printing from PRINT the headings. screen you can select a numbering system to you. To add numbering to your outline use or select EDIT to adapt one to your needs. select a style from the "Numbering sequence When you have outlining turned on you to apply n list box and select ARILv. When can t )rye your docutnent. Demote a para- you have completed your choices select OK and OK again. graph by selecting the DEMDTE button on the tlight click on any outline number in the tooibai or press TAB before you type the paragraph and promoteone by selecting the editing screen to see the options available to PRDMDTE button or select SIIIFT + TAB before promote and deinote headings, move paragraphs and expand and collapse ail or part of you type, To type body text, press ENTER after a heading and then press the backspace key the document. To return to the usual view of to remove the bullet or n u mber which your document select VIEw and select a view WordPerfect will have inserted, before typing from the top o( the menu. 3 your text. Because TAB and SHIFT + TAB control the Next month we' ll take a cha~ge in direction and outline levels, you' ll need to use the INDENT lank at some spreadsheet functions. We' ll begin with key F7 or CTRL + TAB if you need to move to same hot charting ideas and tips that are sure to make your work the envy of everyone in your office! the next Tab stop.

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NEO4X4cdrom changer $35call Chris905856-3490. NOTEBO OK, HITACHI, P133mmx, 16mb. 1,4gb, lgxcdrom, usr33.6. speakers, 4 months old, $1260,905-738-2162. alOTEBO OKs, IBM thinkpad 345c 486, Canon BJ30 $900: Hitachi Pentium 133mmxloaded$15N 905-738-2162. ONSITESALESand Se/vice. Systems, Custom built, Upgrading. Oac financing available. Onsite hardware and software service: Only $30/Hr.! Exper.ProtessionaLCall DELAND ONSITE 905451-2569. PIQQ16MB 420mb hd fd cd sound spk 14.4f/m14'monkybdmousemid twr print-

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um ol the OshawaPublic Library (main branch), 65 BagotSt, OshawaFree.Catt (905) 655-8013or (9QS ) 623-2787 H.U.G. (Hamilton PCUsersGroup) - IBM and PC clone users meet on the last Mondayofeachmonth in Iheauditorium of er $550416-291-6255. the Hamilton Spectator. 44 Frid Street at P120, 15'svga,33.6k,scard. 1.7gb, 32mb, 7:QQpm. For further info contact Jim kyb, mouse,spk, mic,16xcd, fd, hp-printer, Rennie(905)6394)771or E-mail atjim.rennie@treenet.hamilton, on.ca $1000. call 416-412-1609 obo. ONAL PROGRAMMERS GUILD P133,16Mb, 1300Hd.BxCdm 1Mb-SVGA, INTERNATI Kybd,Mse.$525. (416) 781-3905. (IPG)'s informal Downtown Toronto meetings will now be held at P233MMX.32mb, 24xcd. full mulgmedia, %et2GetheC svga cardlL15'colourmonitor,win95,other Movenpick restaurant, 165 York St,, shv, 56kfax/modem-1250.Phone905-763- Toronto,(416)366-5234at 7pm.Themeetings will beheld ondates with the number 7084. '5' in them ie. the 5th, 15th, and25th ol PCI (SCSI) adaptor 68 pin (wide) new- every mongt. Formoreinfo contact us at $200.00 firm 281-461 7. (905) 812-8500 or by email at PCMCIA-32-bit~dbus networkcard,$150 info@pgnet.corn. Or contact John, ournew never used. still in box, 416.269-3534 local LNisonat (416)362-8556. Freeunder-

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a r ain to r emem e r Oh, they built the ship Tltanlc

To sailtheocean blue And they thought they had a ship That the water wouldn' t go through But the good Lord raised his hand Said,theship auld never land It was sah-ad whenthe gray-ate ship went down Ohit was sad (so sad) Ohit wassad (so sad) It was sad when the grayate ship went down To the bottom of the

By Ross MacDonald e Titanophiles will immediately recognize that this disc is about their

favorite mass exodus to Davy Jones' locker. DiCapriophiles, on the other hand, won't have a clue. A Night to Remember From: TheVoyager Company inCanada:299Queen St.W,Toronto,ON M5 V 2Z5 Tel: 416-591-7400 Fax: 416-591-7465 http://www.citytv.corn

For, Windows,Macintosh platforms Estimated street price: $29.95 A Night to Retnetnber is the title of what

is arguably the best Titanic movie made to date despite the more recent product released by the king of the world. An account of the sinking told in sort of, maybe-ish, documentary style, this 1958 British production features the likes of Kenneth More,a pre-Man fr om U2LC.L.E. David McCallum and even a pre-Avengers, pre-Goldfinger Honor Blackman among other "I' ve seen him in a million movies but don't know his name"-type British film stars of the '50s and '60s. A tale well told by all accounts and undoubtedly fascinating to all but the most shallow Titanic enthusiasts. But this isn't a movie review, alas, so the merits of the film, /b Night to Rememberwill just have to be discovered elsewhere. On the other hand, as a CD-ROM, this disc is equal, if not even better than, the movie it

Seeeeeeeeee eeeeeeeeeeeeeeee eeeeee Husbands lost their wives, little children lost their addresses. T hat's because Voyager not o n ly lives includes the entire two-hour film, but adds eeeeeeeeeee eeeeeeeeeeeeeeee lots of those CD-ROM, multimedia bonuses that enhance what is already a very popeeeeee ular topic. As you watch the movie, for It was sad when the gray- example, you can hear scene-by-scene commentary from Titanic experts Don ate ship went down. Lynch and Ken Marschall, you can see a blueprint the ship (impressive on its Ker-plunk! It sunk! Like a own1 that'sofdirectly hot-linked to scenes in the movie and you can learn, though a skunk! diary-like interface about the real passenCampfire soâ&#x20AC;&#x201D; ng gers who are portrayed by all those venera-

ble actors. It is arguable, however, that watching a

Voyager has also very nicely thrown in a bonus disc containing a 1993 documentary on the making of A Night to Remember,

movie on your computer is a less than pleasant experience. Especially when.itis. a one-hour "watch only" extra containing shown in less than full screen (in this case the usual behind-the-scenes-footage and a window that's about 6x4 in.). But anyone the original British trailer for the film. interested in the topic will purchase this All in all, a handsome package at a bardisc more as a multimedia document to gain price that ought to be an especially bolster their accumulation of Titanobilia.

hot property right now. 0

gime l

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Fill out this formd sendit with yourpayment 1ysar@$2995Csrada($75IS, $1350vsrssss),2ywuse $4990,3ysws O$6585. To:yks Ussr]sfsrPayer, Sutta 200-99 Atlantic Avenue,Toronto, ONM6K3JS

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Advertise in the Classifieds for Free k

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1 Private Inifividusis:FREE. mum one-inch)with astandard width punctuation: Noasterisks, bullets or Business {regardless ofwhether they of 1.5 inches.They mustbe prepaid unusual symbols. Oonot useagospiare full-time orpart tiros business): by cheque, moneyorder, Visa or t a l letters. The ComputerPaper is not $7 psr 40 characters. MastsrCard Pleasesendawnera- rssporeble for enors in wording if R FREEClasiiaeds: maximumnum- ready material only. A charge ef $30 these rules arenotfolloweL bsr of insertions is 1 per month, run- applies il produoUonwork is needed. 6 Send your ad by mail to the below ning for onsmonth,100chiractsr limit. 4 Each letter, number,symbol, Punctu- address or fax it-fine mode please. S SEMI-DISPLAY ads are $50+ GST ation or spacecourseasa character. W e do not a~p t F R E E psr columninch (sds must be amini- 9$Please usestandard spacing and claaeifyexys by phone. W

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any revealed, to the embarrassment of the U.S. large, What the French author was suspiciously quiet complex, about were similar activities by the French '*a

industrial:: ized nation, there is a limit to what an indi-

secret agency DSGE, which operates an extensive, ongoing program to steal industrial secrets

q ueries are currently routed t hrough t h e AitaVista search service, which'is owned by

Digital Equipment Corp. When I was in Palo Alto, Calif. recently, I asked a Digital researcher if this was a matter of interest to U.S. government

agencies. In the presence of witnesses, he evaded from many of its supposed Western allies and the question. He approached me afterward in pri-

vate and said, "Of course it is. That's behind the development of the translation software. We can't talk about it." Firms such as IBM, Oracle, Digital, Silicon and a limit to the reme- on Canadian bids on international contracts. Graphics, Rockwell, and others have been intiEspionage techniques ranged from old fashdies that an individual can obtain for damages suf- ioned bribery to electronic surveillance to copy- mately involved in "black" projects, which friends.

Recent newspaper articles in Canada have vidual can do to defend his or herself, alleged French successes in stealing information

fered, and to prevent further ing or stealing data files. The payoff for this espionage campaign has been billions of dollars of "„::.: ';.p global stage — which the borderless new business and thousands of jobs for the Internet logically leads to — and it French economy, and similar losses to Canada. harm. Take the situation to the

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becomes apparent that the security oi the increasingly interconnected world of computing is an international responsibility. So, at some point, we' re talking about a need for collective action, for law writing, law enforcement and government intervention at local, national and international levels. The problem is, some of the biggest threats to com-

puter security are posed by the same govemments that we want to protect us.

In the age of cyber-terrorism, governments are the main

targets, the main defenceand the main perpetrators

Nations have no friends, only interests' The United States has a host of government agencies that rely on digital technology to spy on that country's friends (including Canada) and enemies. Agencies such as the Central

Intelligence Agency (CIA), the Defence Intelligence Agency (DIA), Drug Enforcement Administration (DEA) and many others depend on electronic eavesdropping and digital satellite data for much of their intelligence. Although officially restricted in the kinds and amounts of

involve developing the capability for the NSA, CIA and others to spy on anyone the U.S. deems necessary. By comparison, the surveillance activities of private corporations and local law

enforcement agencies are relatively minor. Canada, too, has its own info-warriors, in organizations such as the RCMP, the Canadian

Security Intelligence Service (CSIS), and our own electronic ears, the Communications Security Establishment (CSE). However, compared to the Americans, Russians or Israelis, we are in the little leagues.

So what?

If you' re not actively involved in smuggling heroin or plutonium, should you care if U.S. or I irnow who I am other nations' spooks have the ability to read electronic eavesdropping they can do at home, but who are youT Governments exist on multi- U.S. intelligence agents have very few restric- your email? In the short term, probably not. ple levels, both official and tions on what they listen to outside of U,S. terri- They are interested in the big picture and the big players. unofficial, publicly visible tory. However, the history of America's domiOvershadowing all the other intelligence and accountable, and hidden. Even an overtly democ- agencies on the planet in terms of its ability to nance in computing has shown endless examratic national government listen in on every kind of electronic conversa- ples of American technology flowing irresistibly over the planet, being picked up by other such as that of the United tion, however, is the U.S.'s little known or nations and individuals. The futile American understood National Security Agency (NSA). Kingdom, the United States, attempt to restrict exports of encryption techEndowed with a gigantic budget that is said to France or Israel has an invisible component,

which conducts espionage and clandestine mili- be similar to the CIA's (no-one knows for sure), nology, for example, shows that the U.S. is contary operations, and withholds secrets considered the NSA exists to watch, listen, decode, and sift cerned about its own technology being used against itself, but it has limited ability to control essential for "national security" away from the through all the world's communications. eyes of its own citizens. Increasingly, those secret activities have an element of computer technolo-

gy in them — intercepting electronic data, storing it in databases, and analyzing it with the aid of computer tools. Even countries that are officially allied to each other conduct electronic espionage against each other, often in the arena of economic competition, and increasingly with the aid of telecom, computer and satellite surveillance. No matter what laws are officially enacted to protect privacy, for example, interception of network

Through a network of private contractors and government labs, the NSA benefits from the

U.S.'s development of computer automated translation technology, which does a quick sort

of intercepted non-English language data, and identifies messages of possible interest for further, human scrutiny. The NSA and the U.S.'s other military, police and space agencies, have been the principal instigators of the development of computer technology in the last 50 years, and they continue to be one of the main markets for the l atest in supercomputers,

data by governments would appear to be encryption, decryption, data analysis and comincreasing. I say "would appear to be," because munications technologies. secret government activities, especially possibly

The growth of the Internet has become an

ment's own representatives what it is doing, but to listen to its opponents' or victims' accusations

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how that technology is used once it gets offshore. Most nations around the world, including those hostile to the U.S. or the West in general, are gaining proficiency with computer and telecom tools, and building their own info-tech infrastructure. Once the knowledge and tools for computer surveillance and info-war are everywhere, they risk being used more widely. We face a future where privacy may well become an outmoded concept whether we like it or not, and where information technology is a principal weapon in the great game of economic, political and military competition. Given their history, putting governments in charge of

illegal ones, are often protected from scrutiny area of great interest to government spooks. telecom security and privacy may be like putting Dracula in charge of the blood bank. 0 About 54 percent of I nternet information under the blanket of "national security." One of the best ways to get some sense of what's really going on is not to ask a govemSVANV CHAhfcfWAr~T I hfi&WN'H VHFA?55 IS X IVAbtf VGtl 'fO $fOP of info-crime. Add up all of the claims and counter-claims, and it soon appears that everybody is using computers to spy on everybody else.

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For example, a recent book by a French author recounted tales of U.S. espionage actions against France, some of which were "busted" by

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The Intel Inside LogoandPentium are registered trademarks of Intel Corporation. Corporale namesand trademarks stated herein are the property of their respective companies. *On site services is not available in agregions. Price might vary in different region. Some specification is not availablefor some region. Shippingand applicable taxes extra. Price andspecification valid in Canadaandsubjects to change without notice. Cashdiscounted promotional price. Leasing is for 40 monthsterm OAC,10%fair market value bgy-backoption.

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Intel® Pentium® II processor 333 MHz 512k pipeline burst cache • 64 MB Ram • 6.4 GB Hard Drive • Toshiba 4X DVD-ROM Drive • 4 MB AGP Video Graphics Card • Zoltrix TV Tuner Card with Video Capture and Video Conferencing capability (add aToshiba colour camera for $99) • 56k WIN Modem • Sound Blaster 64 sound card • 120 watt amplified speakets (Upgrade to sub-woofer speakers+ $50) • Micmsofl® Windows 98 w/ CD • Micmsofi® Natural Keyboald Elite • Micmsofi® Mouse • 15" SVGA monitor (17" upgiade+ $195) • 3 Years Parts dLLabour Wananty

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The IPCSelect

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Systems must be registered on-line to receive full system wsrrantt benefits. All systems come with s three year parts snd labour wsrrsniy, with first year on-site, unless otherwise speciRed (please ssk your sales rep for more details). 1st year onsite service not svsilsble in sll areas. Please refer to the warranty card for specac details to our warranty coverage. Technical support for software and operating systems are for e period of 90 days from original invoice date. Toll Free technical support hours are m Monday to Friday, 9:00 AM to 7:00 PM, Eastern Standard Time. IPC's Select Satisfaction guarantee does NOT provide refunds for opened software, damaged goods used consumables or shipping snd handling. All prices are cash discounted, snd configurations are subject to change without notice, snd may vary in differing regions. Shipping charges snd applicable taxes not included in price. Shipping is FOB Mnrkhsm, Ontario. Dus to CRTC regulations in Canada, downloading is restricted to speeds less than 56kBPS, snd connection times msy vary. Intel, the Intel Inside Logo snd Peniium sre registered trademarks snd MMX snd Celeron are trademarks of Intel Corporation. IPC and the IPC logo are registered iredemsrks of 3D Microcomputers. Systems msy not be exactly as shown. Visit www.ipc.ce for more details.

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