1998 09 The Computer Paper - Ontario Edition by The Computer Paper

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GREATER TORONTO EDITION • SEPTEMBER '98

TECHNOLOGY SOLUTIONSFORBUSINESSINCANADA

F EAT U R E S I

•

ER ~EBB

TE1 Videoconferencing enters the mainstream TE1 Legal implications of Year 2K readiness inquiries

18 Staging the jump to higher education

24 So you wanna be a techie? The winding paths to a technical career

TE2 Canada to require fiscal report

of Y2K readiness TE3 Videoconferencing: coming soon to a PC near you TE6 Corel's quandary: profit vs interesting products TE9 Dell plans to sell 50 percent of its PCsonline TE11 Dynamic Web demandsnew tools TE18 Are you properly insured? TE22 Do you need a videoconference suite? TE23 Mobile computing a lifestyle thing TE24 Computer-based training gets wired

42 The virtues of virtual ed Online education is gradually becoming a reality

50 2Learn teaches teachers to usethe Web 60 The joy of safe computing

i™ ~:

32 In search of the sub-$1,000 (Cdn) PC 38 Sub-$1,000 (Cdn) PCchart 40 For a few dollars less Analysis of the $1,000 PC

N EW S

ST R EV I EW S

74 Sony debuts VAIOnotebooks

94 The king of laptops

75 Sallmer namedPresident of Microsoft

77 Digital cameraspassprice, popularity watersheds

96 Goodall offers environmental lessons

78 C omdex Canada:

98 Never too young for computers

97 Print Artist delivers engaging craft software

News from the show floor, panel discussions

EH29

and keynote speakers

100 EA lets you replay World Cup 98

CKZEH

KEaZ9

80 WebTV Plus —and minus

102 AOL's marketing geniusexplained

O u tlook 98 combines PIM, email functions

84 Professor PCteachesWindows 98 86

T he Truster, terrorists and car salesmen

104 Graphis explores best of the Web 105 Win98 Quick Course for absolute beginners

106 Nutshell book guidesAOLusersat all levels

EEZH 93 Yahoo! Canada's educational Web sites

108 Graphs with pizzazz! 111 Weaving your own Web site: Part XXXVI

S oftware for stock surfing

KXIDHSI

120 The number of the beast

C OM IN G U P

I N C RK A T E R T O R O N T O E D I T I O N

Oc1oeaR 1998

Novalneae 1998

Dacaeieae 1998

lntrnnetsandcollaborative compiiting lnkjet printers ~Webenabled productivity Removable storage

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I : ROIN THE EDITOR ~ Crazy days TCP's lab test

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

When it comes to the "value PC," local companies have the advantage of flexibility.

application or entertaining yourself, one large will buy you a lot of computer. It could

COlilPPiii PilPii

manager, Sean A large manufacturer doesn't want to retool even be a computer of high quality, if you Carruthers was-

the assembly lines to run off a few thousand

don't equate quality with the latest technolo-

n't too pleased PCs with end-of-line components. A local gies, when I suggest- assembler makes PCs one-at-a-time, or in ed that we test small batches. Production "runs" using end- End ofthe enthusiast era $1,000 PCs for of-line components such asPentium proces- Manufacturers big and small may not like this month's lab sors or lower-capacity hard drives, create no this message,becausethey are predicting report. No one

logistical problems. Computers like these will

future growth on the model that has worked

will participate, be inexpensive, but the question everyone in the past. However, a fundamental shift in he insisted. As it wants answered is if they' ll be any good. product differentiation seems to be occurring turned out, he was close to being right. We

This is tough to answer, mainly because in the PC market — one that has not gone

received fewer than 10 candidates for this of the variability at the local assembler level. unnoticed by the major PC makers. It's simWith large scale manufacturing, you have ply this: power alone no longersells computmonth's lab report. Many of the manufacturers we normally invite to participate in our lab tests were reluctant to play for a few reasons;. First, the profit margins are better on higher-priced

quality standards that control failure rates, ers. Today's computers have enough power

component specifications, fit and finish and capacity to do the things that most users quality and other product parameters, to a need and want to accomplish. The next stage level acceptable to the company. Like the fare in the evolution of home computers will be

computers. Second, manufacturers realize at fast food chains, the product will be a that they can't give proper support at this known commodity, wherever you buy it. price band. Third, national brand namemanAt the local scene, technical standards ufacturers do not want to gain a reputation as and skill — and consequently, product qualibeing discount parts bin assemblers. They'd ty — are more variable. We all seek a true rather be perceived asinnovators and market craftsman but the harsh reality is, it's hard to leaders, not clearing houses. And yet, there is another reality. If you look through the pages of this publication, you will see dozens of local retailers offering computers for under $1,000. Industry statis-

know who we' re dealing with. As with other retail relationships, the things that seem to consistently reveal the quality establishments are reputation, word-of-mouth, and length of time in business. tics say that low-priced computers made up Another variable is that often, quality the biggestportion of salesvolumeslast year. and value are confused with component evo-

to addressaspects like quality of design, ease of use, convenience and, of course, cost. If you look to the evolution of two other

consumer product categories, you see apath this industry could follow. At one time, you couldn't buy a hi-fi system without getting an earful of statistics on amplifier power, sig-

nal-to-noise ratios, etc. Today, you buy the system that sounds good to you and has the CD caddy just where you like it. Likewise,buying a camera a decade ago

meant absorbing lessons on the resolving

power of various films and lenses and the lution, the argument being that low-end PCs benefits of weighted spot metering. Today

Cheap vs Inexpensive

usually contain older technology, and older you use your pocket camera and enjoy the

The time-honored business credo is to offer a technology is inferior. Therefore, low-end snaps of the kids' last Hallowe'en party. What's instructive about these two examfair product at a fair price — in other words to PCs are inferior. balance quality and price. The magicmix will As a general principal, this was certainly ples is that the market for high-end audio be different for a local assembler than for a easy to demonstrate in the past. Each genera- gear or for pro-quality camera gear didn't go national manufacturer. tion of application or operating system away, nor have developments at the high end A national company has larger overhead. seemed to strain the capacities of existing ceased. Likewise, there will always be a marSelling in national volumes means the com- hard drives, video cards and CPUs. But at this ket for high-end computer gear, whether for pany needs some kind of manufacturing point in the evolution of the personal com- business or for a home user who gets a rush from having the best the industry can delivplant and distribution system. It also needs puter, we seem to have reached a plateau. to create a national support infrastructure, Take the profile of a typical sub-$1,000 er. There will be an enthusiastic constituency toll-free phone lines, branch offices, etc. PC, circa summer 1998: 266 MHz Pentium or for Intel's just-announced 700 MHz chip. Of course, large manufacturers can rely 300 MHz AMD processor, 32 MB RAM, 3 GB However a new kind of simpler computer

on economies ofscale, or may actually manufacture many of the components themselves. On balance however, even with the latest PC designs, local assemblersseemto be able to offer comparable systems at lower prices.

hard drive, 24x CD-ROM drive, 16-bit sound, appliance is about to emerge. And it won' t accelerated graphics with 4 MB of video necessarily be made of last year's PCparts. It RAM, 56K modem. If you havespeciflc needs, will follow its own path of innovation. you may find them wanting in one or several areas. However, for doing homework, surfInteresting times ahead, ing the Web, running any standard business David Tanaka, Editor

Volume11,No.9,September1998 PNNINIEN I EIIECOIIIE EO ITORJ. OavidIlitter, driger@cpon.corn ASSO CIATEPOSLSNIENHariSinghKhaisa,harietcp.ca ASSOCI ATEOENERALMANANERNIESTJudyPrange,jprangeO cp.ca SNITON Oavidyanaka,davidetcp.ca ASSST ANTENITONMeganJohnston, meganj@cp.ca ASSOCI AlEEOIIONJagEvans TEST IANSSeanaarruthers CONINI8NIWI8NTOII GeotIyheetwright PNSNO NONNANAOENSad Pretutsky,sari@cp.ca PNON NCTIONRosanneAgneito, JasonEdmunds, Karin Hartwig, JaneKotar. Ernest Stetzer CNICO IAIIONIANIIN ScottBicker, scotty@tcp.ca POIINNINO PON SNEN/EOION OougiasAlder

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LETTERS ttdl On or ofP

Data should be backed up. Withall of theseissueshandled, I leaveryty comptrter(s) on24 hoursa day and find it veyy days most computers are burned and tested convenient. Some users claim that the reduced on thepower-supplytransform er(s)actualprior to shipping and so leaving it on 24 strain I was wondering, is leaving the computer on for 24 hours a day bad? I heard that now a

hours a day,sevendays aweek, four weeksin

ly increases system life, Of course, I f rafan fails,

uring an OS, but wants to try Linux, this is a viable alternative. Some of these suppliers also provide technical assistance. Luke Rollins also mentioned, and I quote, "...he can forget about Linux's 'tech support,' which consists of a bunch of hackers you

a month, ... is not bad for the computer. Is your CPU could overheat and you could be in have to track down on the Internet." I think this true? I thought heat is the worst enemy serioustrouble.Som e newer systems have heat Mr. Rollins hasn't seen Linux in the last coufor electronic equipment. Furthermore, the sensorsthat can automatically deal with this, ple of years. Red Hat's Linux distribution pronew Windows 98 software, is it not designed toO. vides 30 days of email technical support, and '

-for computers [to] be left on all day? I'm just curious becausewant I to leave mine on (well A pleafor tolerance

if this isn't enough, you can also buy commercial support in either Standard or Gold

the monitor is tumed off, just the CPU is on)

packages for 12 months.

I normally don't like to get involved in OS

since I'm planning on having a digital debates because they tend to point out the It also comes with a manual, which conanswering machine for voice and faxes. already well known fact that no one OS is tains step-by-step documentation of how to Sheila Patel right for everyone, but I'd just like to dispel set up, and configure a Linux system, plus G.B. replies:Generally, monitors shotaid be some misinformation I read in Luke Rollins' what to do if things gowrong. I just checked protected witha screensaverorsetto TIJm them- letter, "Drop the OS religious content," theS.U.S.E homepage, and they give60 days selves og with powermanagement. Somerisers jLettersTCPAugust, 1998]. o f i n stallation support a s we l l setthefr hantdrives to automatically spin down, For one thing, there are a few places(on (http Jlwww.suso.corn/Customor/suppnrt.html). again using power manragnaaeyat (this is not

the Internet and otherwise), which will sell

Sure, in order to get this technical sup-

alwayspossibleor recommended.) you a p re-configured Linux systemport, you give up the "freeware" aspect of Computer componentsshould be pmtecred (http Jrttww.varsssarch.corn is one off the top of Linux, but the cost of these distributions is with a good surge- sand spike-pyrytectiylg (and my head), with Linux residing side-by-side still cheaper than anything offered by EMI/RFl-resistant) power bar, or with an Mninter- with Windows 95/98. For the user who does- Microsoft, and you always have a choice as to nrptible powersupply. n't want the hassle of installing and conflgConfinlaed onpage $

gg AttanticAve„suite Itgt. Toronto, ONMSKSJS Phone: (416)588-1580,Fax:(etg) 58tt-8574 PNSSISENT J. Davidthlter,drittw@tcpon.corn ENITON IALOINECTONGraemeSennetkgraemeOcpsu CONIRO IENLindaLovegrove,linda tovegrove@cpon.corn IIET ACC OONMANAOSNBill Young

CIRCOL ATION

TohrlNaNonal Ctmmlnson dOS,ISEI

Oltlnga OIINIIA EOIIION Vancou ver gg,ggg AIN A ENIIIONS Catgary Sg,ggg otaiSO ,MO Edmon ton 30,ggg PNANIE IIION katoon,Reina, incii, Srandon Sg,ggg SIONTAuOEN mON South weslemOntari o eg,ggg ONEAIEN TONOIAN 0 resterToronto 1 tg.ggg' EASTEN NEtalIONS Monkmt sg,ggg' (Total105,ggg) Ottawa Ig ttgg' Atiankc Is,ggg' ' COAS audited

E-ECOL tltersOcp.caeditoriaisacp.cactassifieds@cp.ca

SilascIPTIONO 7o have t2 issuesof TheComputer Paper maileddirectlyto yourhomejtnCamrda), sendscheque.forSIg.ts toSuitePIO-99 Atlantic Ave., 7ororito, OraanoMIKSJS. American suhscriptions pleasesendSys inUSFunds. OvemeaspleasesendS135 Canadian(tirstctass). TheConrputarthrrar is puhtishedmonthfyhyCanadaComprderPapertnc.Nirights reservml Aeproductianin wholeor inpart withoutIhepermissionotthepublisheris shiraty prohihited. The opinions expressed in articles are not necessuilyIhoseot Ihepuhisher. tnformalon presentedhereis compiled Irom

somces hetievedlo heaccurate,however.Smpublisherassumesnoresponsibifity far errorsoromissions.

The publisherreserves Iheright to refuseads ot a sexm d or violent nature, oradswhichmayhedeemedloperpetuatesexualorracialstereotypes. SpeciTicatiy,

adsreferringtoAdult SoftwareorX-ratedsothmrewil kerefused.Thepublisher reserves therighttohethelinetjudgeofwhatis constderedappropriate.Foracopyol our tuiangry i pleaseconkusyoursalesrepresentative. •

CanadiaP nuhticationMail, SalesProductAgreemenlPtktyNI Print ed in Cana daISSNt1SS-3454 Member oltheSOADivisionotOOAS.

gg LETTERSgoal

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

Continued frownpage 6

ty, and doubt) spread by Microsoft zealots,

Ious; it is obviously a statement made to make

The situation Mr. Rollins described, where people feel good and saysWow,I'm a hacker!" whether to pay for Linux, and get technical support, or download it free off the Internet, and set it up yourself with the help of the aforementioned "hackers" (buying a good book has never hurt anyone either). I honestly don't feei that Linux is a viable alternative for everyone, but for people out there who are contemplating trying Linux out, I'd like them to be able to base their decision on facts rather than FUD (fear, uncertain-

I write code for a living, even try and find

someone installing Linux wipes out their hard

drive, is a good example of FUD.

security breaches in common software for fun,

Gord Peters, via email

Knew your terminology Regarding Jacqueline Emigh's article "Know your enemy" [TCP August, 1998J, some of the terminology used in the article is incorrect. Wyly Wade's comment about hackers being anyone who writes program code is ridicu-

but I wouldn't even dream of calling myself a hacker. The term "hacker" implies a great deaf of skill and dedication to finding and fixing flaws, The send user who scripts Microsoft Word macrose is doing nothing to h elp expand the security of computer software. The term efracker s should be spelled ephracker.s Nowhere have I ever seen it

s ln an artispelled with an sfs in placeof "ph. cle about "hacking," at least try and use the

spelling of the hacker subculture. AdditionaBy, I must point out another error in Mr, Wade's comments. He states that "the earliest crackers ... desire[dJ to help build better products." This is a definition of a true hacker. The term "cracker"was coined by hackers who didn't want the clean image of the hacker to be tarnished by the illegal breaking into of networks, H e also mentions that "many of t h e newest breed of crackers are kids who are unaware of cracking's roots." Calling such kids "crackers" would be a compliment that is undeserved: many of the "newest breed of crackers" are simply "script kiddies." Such script kiddies merely take other people' s exploit scripts and programs, and then run them blindly hoping it will work — they don' t understand how to do the exploit themselves. Finally, the article mentioned that DoS (Denial of Service) attacks are a form of cracking. At the beginning of the article, you stated that crackers are individuals who break into networks. Since a DoS does not involve breaking into a network, this is a glaring contradiction. For those readers who would like to know about the new security holes being found every day and how to protect their systems from them, they could check out one of the following sites: Fyodor's Exploit World: http//www.insecure.org/sploits.html Rootsheil: http: //www.rootsheil.corn/ CERT Coordination Center. http: //www.cert.org/

Andrew Martens Vou say phraMng, I say phreaking Teko (phone) hacking has been around a long time...and it is not refered to as "fracking,s but "phreaking.e As an ex-hacker/cracker/phreaker, I do agree that the original motivation of freedom

of information has been replaced by greed, elitism, and mischief. I attribute that to the Internet. Before, we had to live and breathe

"the scene," work on 2400 baud modems,

•

• r

•

a •

•

Pentium ll with a 56K modem, and do a •

•

e •

• s •

•

Now any kid can sit in front of his [or her]

•

• •

•

a •

•

with terminals, Commodore Vic-20s, learn electronics a-la Radio Shack, network through local bulletin boards, midnight meetings at dumpsters, etc., etc. You had to work for it.

•

Hackers and phreakers will never go away, r

•

the Internet just made it easier to get in. Lucho Zuniga

e • r s

•

a•

•

• e

• r

• •

•

sot I I

e •

•

~s e

•

search for hackz, crackz, warez, etc.... and all of asudden he's[she's]a hacker?Idon'tthink

e I e

• a

•

• I

Your PC is in the mail I'm considering on getting a new computer. All the prices seem to be cheaper if I order them [by mail]. My dad is a little worried that

r •

•

mail orders aren't "safe." How can I convince "

•

S•

s •

es •

•

e •

•

• e •

•

s • • •

a •

•

• e

! •

•

Mall order revisited

• • •

•

I •

•

him that mail-orders are "safe"? Bailey Ling GB replies: Mail ordersaren't safe, unless the cornpan) has a good reputation. Dell and Gateway, for exrunple, are /nail-order companies with goodreputations. Dell is a safe bet.

•

I wrote earlier about how safe mail orders are and Graeme [Bennett] replied that mail orders weren't safe unless they were bought from a company who has a good reputation. My

question is [does] Ultinet have a good reputation? Continued on page $4

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

Mitsuhlshl unveils new Diamond Scan monitors + Continuing its drive to expand beyond its niche as a maker of high-quality, high-priced monitors, Mitsubishi Electric Sales Canada, Inc. has released four new monitors in its lower-cost line, plus its first 19-inch monitor. All five are designed and priced for

Several of the messages apparently aHege Philip executives committed criminal activities. Other missives reportedly express concern about the safety of a person who reveals the firm's activities, both papers said. Philip's stock price has come under pressure after the disclosure that it apparently hid

the small business and consumer market.

unauthorized trading losses in its copper divi-

The 15-inch (13.8-inch viewable area) Diamond Scan ISVX offers a maximum resolution of 1,280x1,024 at 60 Hz, and a dot pitch of .28 mm, with a suggested retail price

sion. Philips officials say the company plans

to sue a copper trader or traders who are be held liable for what they say. blamed for the losses. The company took a series of writedowns as a result of the losses, Technology Enterprises releases V2K and faces several shareholder lawsuits in the assessment, planning software wake of the revelations. Mississauga-based Technology Enterprises, The decision could mean the end of priva- inc. has r eleased Year 2000 Readiness cy and secrecy on the internet for Canadians, Assessment Guide and Planner, a software the Post said, because people who used package that offers interactive tools for underanonymity in posting their opinions can now

of $369,The 15-inch Diamond Scan 50 has 1,280x768 resolution at 65 Hz, or 1,024x768 at 86 Hz, and meets TCO 95 standards, for a

suggested price of $399. The 17-inch (16-inch viewable area) Diamond Scan 70 and 70M have 1,280x1,024 resolution at 85 Hz. The Diamond Scan 70 sells for $629, while for $20 more, the 70M adds a built-in headphone jack, and two 3W, The new Diamond Scan90e,the 19-inch

W e' l l

r e s p e c t

Lj o o r

s p a c e

BiamondSean98e (18-inch viewable area) monitor, offers up to 1,600xl,200 resolution at 75 Hz, with an ultra fine .25mm dot pitch, for a suggested price of $1,099. It is also available with a USBboard, for an additional cost. All Mitsubishi monitors come with a three-year parts and labor warranty.— /E Contact: Mitsubishi Tel: 905-475-7958 http://www.mitsubishi-display.corn

Syncronys UpgradeAIO 9'8 promises easy transition ~ CULVER CITY, Calif.

(NB) — Syncronys Softcorp has announced UpgradeAID 98, a package that uses the firm's SmartFI(es System (SI:S) technology to give Windows 95 users "one-button" switching between Windows 95 to Windows 98, letting

them use both platforms until they become adept with Windows 98 and choose to remove Windows 95 from their systems. The PC utility is being sold at retail stores for US$19.95 or can be downloaded from the firm's Web site. Contact: Syncronys http: //www.syncronys.corn Hrm wins right t o

o b t ai n m essage

posters' names ~HAMILTON, Ont. (NB)Philip Services Co., one of North America' s largest scrap meta) companies, has won a court battle that will see it acquiring the names and addresses of people who posted

The new HP OFFiceJet 635 respects the fact that your oFFice is also your home.

it tastefuiiy integrates Four essential office machines into one. So inconspicuous,

,g be able to you'(I never feel it's intruding, Yet so professional, you'l1

s> @si create documents with vibrant colour and crisp text, scan in

negative comments about the company to a Yahoo message board, according to two news-

colour directly to your PC, plus send and receive Faxes. So easy to

papers. The Fi»a»cial Postand The Globe a»d Mail reported that an O ntario judge ordered Internet service providers (ISPs) America Online, 5tar and Weslink Datalink to give Philips the names, addresses, email addresses

and phone numbers oF people who posted messages about the company from April through June of 1998.

use, you'ii Feei right at home. Aii for just $699.' For more details visit www.hp.corn or a store near you.

h~ H~ W LSTT K~P3 ~ SsACKARO

SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

st. c

size of the problem," - that their Year 2000 package is a guide, onot a He says, "Companies can still be able to silver bullet or total solution. make it past 2000 with their systems intact The package has a suggested list price of provided that they take action within the next $69.95, and runs on any PC from an 80386SX six months. Tasks need to be identified, with 4 MB of RAM, IBM EGA graphics, and today are prepared. The Year 2000 is large and . resources assigned and progress monitored. Windows 3.1, or higher. It comes with both a complicated, and easy solutions are not readi- Our guide provides an efficient roadmap and CD-ROM version (for Windows 96 and Windows 3.1x), and a 3.5-inch diskette verly available. Our software helps any size orga- planning tool towards a solution." nization understand its risk, exposure, and Technology Enterprises specifically states sion (for Windows 3.1 and Windows 3,11, standing the Year 2000 (YZK) problem, viewing possible solutions, and testing PC system readiness for Year 2000. According to Technology Enterprises president Allen Nybida, "Very few organizations

though it will work, "less efficiently," on Windows 95). —JE Contact: Technology Enterprises, Tel: 800-238-3130 http: //www.techent.corn Email: target@downtown.pathcom.corn

Biometrics at the gates in 33 California prisons • SUNNYVALE, Calif. (NB) — The State of California has ordered $1.3 million

worth of Identix TouchLock ll single-finger

identification readers with Bio Sentinel networking software, to be installed in all 33 state prisons over the next year. Once in place, the software can monitor authorized personnel and visitors as they go in and out of restricted areas. If people logged into a prisoner area do

••I

not come back out when expected, the system will raise analert.

flulge llietworh inspector management suite wins kudos • Fluke Electronics has long been recognized in the PC industry for its

excellent handheld network diagnostic devices, but it has ~ecently been gaining industry attention and praise for its new Fluke

Network inspector suite of network management and troubleshootimg software. Winner of a "best product" award at the recent PC Expo and Web.X show in New York„ the new suite of network management software is aimed at the small- to medium-networking market.

th' %&usa ac.

-;s

,' Iwrall m

phone csgs to family snd friendst~ n n t

•

According to Fluke, "this new offering

• Send, receive snd btxssdcsst Internet o-midi a Lstmch your web browser

fr tggt f)85 I'lc

OI Ctsmtntstitpto ~

actwrsrt-2888

FI thi f ~

ness to analyze and correct many network failures in minutes, rather than hours or days. A free 30-day trial version of Fluke Network inspectorsuite is available for download from the Fluke Web site. A full working version for on e console and 100 node licences, costs $995.— /E Contact: Fluke Electronics Tel: 905-890-6866 http: //www.fluke,corn/nettools

x Sends recetve sntl

brosdcssl faxes • Fax bock snd Fsx-on-Dcmsnd • Customize cover pages • Mini-BBS cspsbglties c

• CsllAnswer Wizard • Fully festinzd voice msil • Refrlt.'vc slcsssgcs remotely

delivers core network managefnent functionality, including the ability to actively monitor TCP/IP, IPX and NetBIOS servers, clients; switches, routers and printers." Fluke claims the suite allows small- to medium-size busi-

Varnaha says WaveForce 'l92 XC sound card 'groundhreaklng' • Yamaha'Canada Music has launched the WaveForce 192XG audio card, which it says is "designed for the

• Record phone cs

~ rcztb

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Continued from page 10

192XG, Yamaha bundles a CD-ROM along with the audio card, featuring trial versions of the noisy Final Fantasy VII and Demon Star

as those of a professional studio." A ccording to Y amaha, each o f t h e

Pentium 233 MHz or better is required. The retail price of $149.— JE

dren's Internet access. KidDesk Internet Safe can block access to

games. Contact: Yamaha,Tel: 416-298-1311 WaveForce 192XG's hardware and software The 192XG is designed to be fully compat- http: //www.yamaha.ca synthesizers has 2 MB of WAV ROM, with 676 instruments and 21 drum kits, as well as the option to download sounds of the user's own choice. To show off the pizazz potential of the

released RidDesk Internet Safe, a program

WaveForce 192XG audio card has a suggested designed to give parents control of the chilinappropriate sites, prevent disclosure of per-

ible with PCI bus-equipped PCs running Windows 95, 98 and NT. A minimum of a Edmark intros Iudiyesk Internet Safe Pentium 133 MHz processor is needed; for fufl for family surfing • Edmark, an IBM softexploitation of t h e S-VA Synthesizer, a ware subsidiary in Redmond, Wash., has

sonalinformation such as addresses and credit info, control which files and programs are launched or viewed, limit the amount of Internet log-on time, and offer monthly subscription to approved, "kid-friendly" sites. An intuitive, easy interface can be cus-

tomized, and offers a special Web browser suitable for children, as well as fun Windows desktop displays and accessory tools such as

voicemail that are simple for children to use. According to Donna Stanger, Edmark's general manager, "The Internet can offer won-

My Internet connection is too slow!

derful learning experience. Unfortunately, it can also expose children to inappropriate con-

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approximate selling price of $42.—JE Contact: Edmark 800-320-8379 http: //www.edmark.corn

Your wish is granted! A 56K V.90 Modem!! For ree

Apple shows continuing strength Giving a convincing indication of its long hoped for turnaround, Cupertino Calif.-based A pple Computer announced a profit of US$101 million for the fiscal 1998 third quarter ended June 26. This compares to a profit of $55 million in th e previous quarter, and comes after a two year period that saw losses totaling over 1.8 billion. Revenues for this latest quarter were $1.4 billion, less than half of Apple's peak quarter, but steady compared to the last quarter's.

Call (905) 947 801 A

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According to Apple chief executive Steven Jobs, "Apple had a terrific quarter — we sold a record number of Power Macintosh G3 computers, customers love our new PowerBooks, Apple earned its highest profit in years, and we ended the quarter with the lowest inventory level among the major PC players, Looking forward, Apple's improved operational efficiency has paved the way for us to

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one year, we will install your modem and set-up your

aggressively re-enter the consumer market with the iMac on Aug. 15." The. reference to the iMac and "re-entering" the consumer market are key to Apple's

company is now about as lean and mean as •

possible. The next stage will be to move beyond the market of the Mac-owning faith-

ful, who have kept the company afloat by buying new Macs every few years, and find new customers, particularly first-time comput-

Continued on pagel6

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At Interlog Internet Services, we only need to advertise to one out of five people. That's because over 80% of our customers have joined Interlog based on a positive referral from a friend or relative already enjoying our reliable service and excellent support. If you' re looking for the best ISP in town, don't take our word for it. Take our customers'.

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64 MB SDRAN/20X/2.6 GB OI64 MB SDRAM 0 2.6 GB Hard Drive 20X (msx.) CD-ROM Drive 0 4 MB AGP Video Graphics Cmd 0 Zoltrix 56k PCI Modem 0 lateyatcd 3D Sound Pm 0 Zoltrix 120 Watt smplified speakers 0 Micmsofi Windows 98 w/ CD 0 hficrosofi Nsnual keyboard Bite Zohrix mouse Moninu not tnriadcd

64 NB SDRAN/15" /32X/3N GB 0 64 MB SDRAM 0 32 GB Hard Drivc 0 32X (max.) CD-ROM Drive 0 4 MB AGP Video Graphics Gml

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0 Zoltm 56k PCI Modem : Microsofi Home Essentials (Works 4.5, Word 97s, Money 6.0, Encsrts 98 & (ireetings Workshop) 0 Integrated 3D Souml Pro 0 Zoltrix 120 Watt amplified spaabm 0 Microsoft Windows 98 w/ CD

ce~ler K P14CRS$01

cgy~n• ROCE4$01

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.... $200 3 350 Psnssanie PD/CD (650 MS b ackup)mvritsble drive & media .- $99

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S 150

8 150 Panasenie PD/CD (650 MS backup) rewritabis drive & media $99

'll

Intel® Pentium® II processor 333 MHz

Intel® Pentium@ II processor 400 MHz

64 MB SDRAM/15" /4Z DVD/ 6.4 GB

64 NB 100 MHz SDRAN/4X DVD/6.4 GB

64 MB SDRAM/15" /4X DVD/6.4 GB

0 64 MB SDRAM 0 6A GB Hud Drive 0 Toshibs 4X (msx.) DVD-ROM Drive 0 8 MB SGRAM AGP Video Gtsphics Card with the Intel i740 chip

jll

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I/pgrade ta 17" meniter .. .. $150 Add a 2ad Inteky Penfiumd) II prscemor 300 Mnx . 8 399 Paaasanic PD/CD (650 MB backup) rewritable drive & media . $99

p0ntluino m • • • • o • as

Dual processor ready! 100 hoursFREEinternet access!

Dual processor ready! 100 hours FREEinternet access/

~ Zoltrix TV Tuner Cardwith Video Capture and Video Conferencing capability 0 Zoltrix 56k PCI Modem

• 0n

0 Zoltrlx 56k PCI Modem 0 lnicyatwl 3D Scend Pro 0 Zolnix 120 Watt amplifie speakets 0 Micmsoft Wmdows 98 w/ CD 0 Microsofi Nsnusl Keyboard Bite 0 Microsoft mouse 0 ATX mid tower case

pentlutn'

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0 Zoltrix TV Tuner Card with Video Capture and Video Conferencing capability 0 Includes 15" monitor

Includes 15" monitor 0IZoltrix 36k PCI Modem 0 lntegmicd 3D SoundPro 0 Zoltrix 120 Wsu smpfified speakers 0 hficrcsofi Wmdows 98 w/ CD 0 Mimssofi Nsuaal KeyboardElite

•

Upgradeta 17vmonitor

0 64 MB SDRAM 0 6.4 GB Hard Drive Toshiba 4X (msx.) DVD-ROM Drive 0 8 MB SGRAM AGP Video Gtapbics Csnl with the intel i740 chip

•

~ I •

Pansmaie PD/CD (650 MB backup) rewritsble drive & media. 8 99

IntelC@Pentium® II processor 300 MHz

pent(urn g

100 hoursFREE internetaccess!

•

Upgrade to 17o tnnn((or.

Arid a 17" moaitar

1' Includes 15" monitor CZolmx 56k PCI Modem MicrosoA Home Essentials (Works 4.5, Word 97a, Money 6.0, Encarta 98 & Greetings Workshop)

100 hours FREE internet access!

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Add a 15" menltor

6 4 NB SDRAN/ 1 5 n /32X/4.3 GB 0 64 hlB SDRAM 0 4.3 GB Hard Wive C32X (msx.) CD-ROM Drive 0 4 MS AGP Video GmpbicsCard

GIlnteystcd 3D Seund Pro 0 Zoltrix 120 Watt amplified speakers 0 Microsoft Wmdows98 w/ CD 0 Microsoft Nanual KeyboardElite 0 Zoltrix mouse

I Toshihs 104 Windows keyboard 0 Zoltrix mouse

100 hours FREEinternet access!

Intel® Pentium® II processor 266 MHz

•

Upgrade tn 17" menlter

•

l So

0 Crystal Wavetsble audio on bcmd 0 Zoluix 120 Watt wnplificd speakers 0 Mictosofi Wmdows98 w/CD 0 Microsofi Natural Keyboard Bite 0 Microsefi mouse 0 ATX mid tower case Monitor not inrindcd 100

rntlum4

• r ec4 • • o

hoursFREE internet access! intel SK440-BX 100 NIHS Bss motherboard

•

.. . . . . $150 Add a 2nd intel() Pentiumy H prommer 333 MHx .... $499 Panasanle PD/CD (650 MS hackop) rewrltablc drive & media ... $99 Adds Toshlbs eslsnr cmsera $99

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Add a 15" monitsr -0 200 Add s 17" monitor ........ . . ..... . $350 Panssaalc PD/CD (650 MS backup) rcwritehle drive &media,. 8 99 Add a Tosblhs colour earners .. . $99 .

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Intel® Pentium® II processor 266 MHz

Intel® Pentium® II processor 333MHz

Intel® Pentium® II processor 300 MHz

84 MB SDRAM / 15o/32X/6s4 GB

84 NB SDRAM I 15w/32X/6.4 GB

84 MB SDRAN / 15"/32X/3.2 GB

0 64 MB SDRAM 0 6.4 GB Hard Drive 0 32X (max.) CD-ROM Drive

64 MB SDRAM

i1 64 MB SDRAM 0 3.2 GB Hard Drive

- 6.4 GB Hard Drive 0 32X (msx.) CD-ROM Drive 8 MB SGRAM AGP Video Graphics Card with the inrei i740 chip

0 32X (max.) CD-ROM Drive 0 4 MB AGP Video Graphics Card

0 Includes 15" monitor

0 8 MB SGRAM AGP Video Graphics Card

0 Zohix 56k PCI Modem OR 10/100 crhcmct adapter

L Includes 15"monitor

0 Includes Microsofi Office 97, Small BusinessEdirinn

0 Zohix 56k PCI Modem OR 10/100 ethernet adapter

jll ge

0 Includes Microsofi Office 97,

0 Integrated 3D Sound Pro 0 Zohrix 120 Wan amplified speakers 0 Microsoft Windows 98 w/ CD

pentium'I

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pentlum

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messages 0 appointments 0 meeting schedule 0 marketing database 0-mail

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Y2E Compliopgt

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Upgrade io 17" monnor .

. $150 Add a Panasonic PD/CD (650 MB backup) rewrnable drive tti media ... $99

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Intel® Pentium® II processor 300 MHz

Intel® Pentium® processor with MMX technology233 MHz

126 MB SDRAN/ 15w/20X/6.4 GB

32 MB EDO RANI 15w/2.0 GB

0 300 MHz single processor 0 Dual pmcessorready 0 128 MB SDRAM 0 6.4 GB Hard Drive 0 I A4 MB floppy drive 0 20X (msx.) CD-ROM Drive

ill

EiIncludes 15" monitor

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•

0 4 MB video

g4Ãp to s r

pentlum

0 integrated 3D Sound Pro 0 Zokrix 120 Watt smpfified speakers 0 Microsofi Windows 98 w/ CD 13Micmsofi Natural Keyboard Elite 0 Micmsofi mouse

•

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•

Central Faxing

II includes MicrosoA Ofiice 97, Small BusinessEdinon

Y2E Coppgpiiapdi

•

. $150 Upgrade to 17mmonitor Add a Panasonic PD/CD (650 MB backup) rewrlrable drive dt media ... $99

i i includes 15" monitor 0 Zolrix 56k pCI Modem OR 10/100 erhernct adapter

Sinall BusinessEdition

Y2K Complifspgt •

wiib the label i740 chip 0 Zokrix TV Tuner Gml whh Video Gtpuae snd VideoConferencingcspalhy

0 0 0 0 0 0

Intel 10/1 00 network adapter card Zohrix 56k Fax Data Modem Keyboard Microsoft mouse Mid-rower case Micmsofi Office 97, Small BusinessEdhicn

pentlumI

OI233 MHz processor GI32 MB EDO RAM 0 2.0 GB Hard Drive 0 1A4 MB fioppy drive 0 NE2000 network adapter

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pentlum'

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Take a Look at IPC Leasing

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ca •

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Sysmms aust bcmaimtmcdoa tice ronaieve bn synma «snsnly bmmfrm,Atl syslmnscmac itb o duc yew ymts a labourwaneaty wllb In year santa service. a airnsotbsnviscr armue d (yiesseassyour p nlalive fmmmedcmib), i st yeareasite amyan bccvsdsblats aii moonendoniy eovcmCpus. Pisem nrar te Ibc oi pa dereliam maasl dmeofla vane Tebpmcm esarml supyenbans mcSmatdaadaylo pmisy pm nbr to y ddptd cecumSlssdad VmmCoaiidanam «e cab/em wsnarty cmdiaclwad wbbpmr system for specidcdents nanna yom wmmsy covmcs . Tmimiestsuppon forscarc aml opmsma symesu mcforspened cmade, sndamsra is manemdta spews bssIbaa ysbsps, aodceeneedw cess may my.Inta, dm bnm~ iaa eml tmmum me to cbsade wbbmamace, andpiece amyvmyu a amiesmoose. nuypina cbmacssadsppbcsbls losesmema odudsdmpdmssimwa. sinppias is dos btmbbmm ON. Oaa lo car e madmieas in nauwed lmdemmlm aed soda ma cclcnm mcImdmnmbcof lac bast cenmmlioa Ipc mul dmuc logo mama'aloud redcmabs of io bemocomtmlsm ayuemsmcysot beemmly assbmea.

IPC-CP-9982

SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

Continjje 1fronj page l2

er market in 1999.— JE Contact: Apple Computer www.apple.corn/

divisions, and selects current arts news, interviews, features and events listings.to enliven er buyers. the online service. The iMac,designed and marketed as an CBC launches online arts and culture According to CBC president Perrin Beatty, affordable home and classroom computer for magazine • Th e C BC has launched the "InfoCulture builds on and strengthens our the Internet age, wit h a s p ecial Apple English language version of its new Web-based partnerships with Canada's cultural commuAdvantage in usability and enhancing creative arts and culture magazine, InfoCulture. The nity. It demonstrates how the CBC is embracapplications, is the first shot in Apple's cam- site draws on the vast stream of arts and cul- ing new media to serve Canadians in new and paign to become amajor force in the comput- ture content from CBC's radio and television innovative ways." The French language ver-

sion of I n f oCulture was l aunched last December.—JE

1nJOsfrEULTUBE Thursday ter a tte

Da Yiaei'e bridle Le naallybebuds ... 500 yeas Lier

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Contact: Infoculture http: //www.infoculture.cbc.ca http: //www.radio-canada.ca/Infoculture (French)

Lexmark targets business market with

$%au

I' ve been told that I require high-speed access. What are my choices7 "High-speed access" covers a number of options for business use Interlog offers dedicated-line speeds ranging from 28.8 to 256 Kbps, various Dial-on-Demand solutions, ADSL, Fractional, Burstable and Full Tl speeds, and server co-location. New services are being made available all the time. Simply describe your needs to us, and we will supply you with effective and efficient tools for online enterprise.

Qfcf&gj"-.;.,~P"-';hav@-'.~~.:speclft -=.

.,@owledgejourt I~s:re'qulres-t ''

:,~.'-+~~~ r " ~ + ~ : :-.~mlle'.::yOiir;eihne::eAOitg".:peauS":. ;

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www.interlog.corn (416) 920-2655, ext. 2000 1075 Bay St., Toronto, ON M5S 2B1

new network color printers • Lexmark Canada has rolled out three new color printers for the corporate market, the Optra Color 1200, Optra Colpr 45, and Optra Color 40. The 1200 is a high-end, large-format professional color LED 4 in-line CMYK printer, with 1,200 dots per inch (dpi) resolution, 12 page per minute (ppm) printing speed (in both color or monochrome), and tabloid-size paper capacity. Its fast speed is enabled by a 200 MHz RISC processor, and the printer comes standard with PostScript Level 2, and PCL Sc. The 1200, available in August, has a suggested price of $9,450. The Optra Color 45 is a n etworkable tabloid-size color inkjet printer, with 1,200 dpi image quality, 8 ppm (4 ppm color) print speeds, PostScript Level 2. It has a suggested price of $1,395. The Optra Color 40 is letter-size, 1,200 dpi quality, 8 ppm (4 ppm) PostScript Level 2 networkable printer for $695. With these new color printers, Lexmark is targetting home users, home offices, small offices and larger corporate users.— JE Contact: LexmarkTel:800-539-6275 http: //www.Iexmark-canada.corn

Apple brings streaming Chinese video to QuickTlme • HONG KONG (NB) — Apple

Computer has released simplified and traditional Chinese versions of its QuickTime multimedia program. QuickTime 3.0 allows users to capture, edit, and playback a wide variety of digital video and audio content. The latest version of QuickTime advances its video and audio capabilities by including new compression technologies, virtual reality integration, and support for over 150 video effects and 200 MIDI-compatible sounds and instruments. In total, QuickTime 3.0 can play back over 30 different audio and video file formats and offers real-time streaming of digital content over the Internet, allowing Web surfers to view QuickTime movies from any Web server, without long download delays. Quickrime 3 Pro adds full screen video, video and audio

editing, and data compression for streaming delivery from any Web server. QuickTime 3.0 can be downloaded free of

charge from Apple's Web sites. QuickTime Pro can also be downloaded from the English site for US$29.99. 0Contact: English version (Mac/Windows) http: //www.apple.corn/quicktlme Continued on page76

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• For Panasn 5pmoeseom(233«5% MHzj «Supporh Inlsl Psraum IICPUeal Slot 1 AT upgnuh utNIN zca SIMMsnd DIMIN hchnok sn Inbd l440 LXABPtcdpeel • 255k or 512kcachs InRcngumII Single Edge Ccuauc (SEC) eartrbtgs • Suyparls FastPage, SD,and EGORAM(upto 354MS) • TWoDIMMand tour IMM elols • SupportsUkraDMAhanl drfwmend ACPI • Tissu P(3. Iwo lgA,andone AINPsht • AMI Plug 'nPhy sechBIOS • SI45rectkeal pamNef port/ECP /EPP •tmegnued 154NISD sound onboanL rgfybd audh «SPDIF hami

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T ECHNOI.OCV I N

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp,ca

EDVCATION

igh-technology and knowledge-inten-

sive industries have led job creation in Ontario in the last decade according to the provincial government. Two-thirds of net job creation has come from these sectors, although they account for only 39 percent of employment in Ontario. British Columbia also has a very large high-tech industry. In fact, the B.C. Te c h nology Indu s try Association (BCTIA) says the tech-

Choosing a college or university Campus Finder '99' From: Royal Bank/Edge Interactive Publishing http: //www.royaibank.corn For: Windows/Mac Price: Free at Royal Bankbranches

nology industry in B.C. is bigger School Finder than forestry! For a province covered in evergreensthat's saying a lot. TK/1/rofoly Ifkfnsff les Di BC: A 1 9 97 Report Cnrd states, 'We are dealing with an industry that, at the end of 1997, is estimated to employ 57,000 people in severalthousand companies earning over $7.5 billion in revenue." The report also says the number of direct employees exceeds "every other sector in B.C., including forestry." Similar statistics c a n be advanced for most

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this at http: //www.royalbank.corn. Edge Interactive Publishing, the developer

of Campus Finder '99, also publishes more d etailed p roducts, School F i nder a n d Scholarship Finder, which are designed for

school counseling services. Check to see if your child's school subscribes to this service. The information is an extension of Campus Finder. School Finder also contains content and listings on community coBeges as well as

From: Edge Interactive Publishing Tel: 4f 6-494-3343, http: //www.schoolflnder.corn For; Windows/Mac Price: $300

career colleges and institutes. The information

Scholarship Finder

goes begging simply because students do not

From: Edge interactive Publishing Tei: 41 6-494-3343 http: //www.schoolfinder.corn For: Windows/Mac Price: $300 (Includes 1-year subscription to http://wwwscholarshipcanada.corn)

is printable, an advantage over Campus Finder, which does not have this feature. More scholarships are listed in Scholarship Finder also from Edge. Some of this money realize it is available. This searchable database with 50,000 listings can be a gold mine. Alternatively, students may subscribe from home to Edge's scholarship Web site at

http: //www.scholarshipscanada.corn ($25 for 10 searches). Schools that buy School Finder also receive a subscription to this Web site.

Edge also publishes a handful of CDs on individual colleges and universities such as Carleton, Bishop's a nd St .

Lawrence College.

regions in Canada. But t o a c cess these jobs, kids must first drill and sift and chop their way to university or college,

By Jean Allen-Ilreson

mud and water to get oil, you have to sift through

sand and silt to get gold, you have to chop and hack through stone to

get diamonds — so why do so many people feel that the treasure of ideas should come to them with little or no effort P" — SMney J. Harris

gf Rcles

where getting accepted into high-demand areas of study like computer science or electrical engineering can be a feat in itself. It is quite a change for teens used to shuffling off to high school because they have to, to being

told "you need to work like a trojan, expand

'lt'ou have to drill though

Courses and

your horizons and market yourself" to get into the college or university program of choice.

Calculus I 4r II Two CD-ROMs

English Six CD-ROMscovering vocabulary, writing and composition, Latin for English, and public speaking

o r'

INathematlcs Six CD-ROMscovering pre-algebra. algebra I & II,

The cost of a university education is rising

geometry, trigonometry,calculus I High School

each year, and $12,000 annually for tuition, room and board, books, fees, transportation

Six CD-ROMscovering algebra, vocabulary, term

and a bit of spending money is not out of

papers, world affairs, environmentalscience

sight for parents or students to invest. Given

Calculus I Br II,

this potentially onerous burden, doing a bit of

ijlfferential Equations, Statistics

preparation can be a sound investment. Since getting into university or college for

Four CD-ROMs

The annual Mncfenff's Guide to Crrnadinn most parents of high school-age students was Valversities, now in its seventh year, is probanot the challenge that it is today, they will bly the best known consumer guide for selectfind computers and the Internet offer more ing a Canadian school. The information is than just a little help in what can be an over- also a v a ilable on t he WEB at whelming task for both parents and kids. http;//www.macieans.ca/pipeline/unimag/excel.html. But first let me reveal some battle scars: my In addition to ratings, it provides a list of oldest son and I stumbled through this addresses, phone numbers and Web sites for

process in the past year. In the end, with a both colleges and universities. Detailed Inforcombination of hard work and luck, he got the university and program of his choice. However, in hindsight, we should have started much earlier. And when I say "we," I should also include his teachers and his student services counselor. Perhaps the school guidance counselor

mation may bedownloaded. US News /k f4/orld Report does a similar guide for schools in the U.S, and is online at

httpJ/www.usnews.corn/usnews/edu/home.htm. If you do not have Internet access, you

may start your research by asking for the Campus Finder '99 CD-ROM, which is free

is a good place to start, even as early as Grade through any Royal Bank branch. It includes 10 and especially if your teen has some idea of what career or field of study he or she would

like to pursue. There are two distinct hurdles to achieving

data about most Canadian universities, some with interactive tours, but most with useful information. The best feature is a searchable database for scholarships. Simply type in the

From: Sofsnurce httpy/www.sofsource.corn For: Windows 3.f nr better

Street prices:$29; $49; or $89(depending onsize) IIigh School Advantage, Oeluxe Four CD-ROMs covering biology, chemistry, physics, trigonometry, caicufus, world history, literature, vocab-

ulary andtyping Math Advantage,Deluxe Covers algebra, trigonometry, geometry, calculus and statistics From: Encore Software http: //www.encoresoftware.corn For, Windows 95 Current prices: $49.95 (new pricing in August)

Higher Score guaranteed on the SAT, PSAT, gr ACT '99

Higher ScoreGuaranteed on the SAT, PSAT, lr ACT Deluxe Edition '99

successful university or college admission. The province, the area of study and any special From: Cendant/Kaplan first is to put together the best possible out- features. Tel: 800-757-7707 come for the high school years including

The 147 interactive tours give kids a taste

courses taken, grades, work or volunteer expe- of what universities and colleges are like. The rience, activities and awards. The second is choosing two or three schools that match the

For: Windows/Mac

List price: $59(avaiiabie August/September)

new version will be launched at the 1998

Metro University Information Fair held in Inside the SAT„PSAT, student's credentials and aspirations. Reaching Toronto in September. Royal Bank also pro- gk ACf 'gg Deluxe goals will be a lot easier if kids have a dearer, vides, as a free service, budget software The princeton Review: College Prep more concrete idea of where they are going designed specifically for students to help them From: TheLearning Co./The Princeton Review and what they must achieve to get there. manage money. This may prove especially

Continued enpage21

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more general but cover a broader range of topics. This can be an advantage for students studying for SAT or ACT college entrance tests, required by nearly all American universities. Many Canadian universities will also look favorably on a high score on these exams; so it is worthwhile sending the results in if the student takes the tests anyway. Tests sites are available in many cities in Canada. Apply through your high school. There are also specific tutorials for SAT and ACT. These are important because American

TECHNOLOGV IN EDUCATION

high schoolers are much more likely to take numerous standardized, multiple-choice tests during their school career. Essay exams or written answers are the norm in Canada, however. So knowing strategies for writing multiple choiceexams and boning up on vocabu-

These include the barebones Higher Score Guaranteed on the SAT,-PSAT gr ACT or the Deluxe Version. The difference is that the former contains two CD-ROMs of test preparation. The Deluxe Version has three extra CDs: Newsweek

lary and analogies (a tricky strategy if you are Magazine'sGuide to over 1,600 colleges and not used them) can improve scores by five to 20 percent with 10 to 20 hours of practice. Cendant Software has teamed up with Kaplan to introduce tutorials for these exams

called. the Kaplan Test Preparation Series.

universities, an i n t eractive study skills improvement program and a comprehensive financial aid and scholarship finder. Of course these are applicable only to American schools. Continuedon page 2S

Once the choice of schools is narrowed down, students can structure their last couple of years of high school to m atch entrance requirements. It is heartbreaking to see kids who decide they want to be engineers find that without calculus, they don't have a chance of being accepted. This is why parents, teens and counselors-need to coordinate their efforts.

Using Yahoo (http: //www,yahoo.ca) to find university Web sites is a good place to start. Most schools have extensive sites with information on student days, who to contact and how get get there. Student days give kids a taste of what university is like and, hopefully, a chance to ask questions and meet with admissions and department representatives. It helps make the unknown, known and can help motivate students experiencing the Grade 11 slump. Web pages often have details about admission or programs that student

counselors may not have, especially requirements for out-of-province schools. By contacting the admissions department of each university or college via email, you can find out the cut-off marks for entrance and what courses are required for a particular major. Some provinces, such as Ontario, cen.tralize university application and publish a manual w it h t h i s in f o rmation i n it

(http://www.ouac.on.ca). CD-ROM tutorials may be used to improve marks and add extra preparation for contests. My own son taught himself calculus and used Sofsource's Calculus I Er II program for a quick o verview this spring to p repare for t h e University of Waterloo's Descartes Contest in mathematics. It improved his mark by about 20 percent. His only regret is that he had not

run through the company's trigonometry tutorial to brush up on the previous year' s math.

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Staging the jump Co/r tinued frompage 21

T ECHNOLOC Y I N

EDUCATION

Sports for the mind ?

Ron Scoins, assistant dean of the Faculty of Both versions include personalized study Mathematics (home of computer science} at plans, strategies and practice tests. The best the University of Waterloo, in Ontario, likes feature is the analysis of test taking skills by to stress that there is no substitute for indimath/verbal, question type, topic and tech- vidual effort in students. The same can be said nique. So it might show that your algebra for parenting. And one way of stimulating skills are good but geometry needs improve- this individual effort is through competitions; Scoins sees academic competitions in ment or that critical reading skills are excelmathematics and computer science as a way lent but analogies are weak. Therefore, with this data you can develop an effective training of "teaching students individual responsibilischedule. The interactive study skills improve- ty. There is no substitute for individual effort. ment program would be useful for most stu- The bottom line is to challenge yourself." He dents. It aims to improve reading speed and is a fervid advocate for challenging students comprehension, critical thinking, more effec- to excellence. "In music, dance and sports, if kids have tive note taking and communication skills. The Learning Co. and The Princeton talent, then they expect to practice and spend Review publish a competitive product called many more hours practicing a week. Those Inside the SAT, PSAT Er ACT '99, which was with talent get more practice. The same just released. (PSAT is the practice or pre-SAT should be true for academics. Those who are test taken in Grade 10 or 11.) Like the other talented should be getting more practice. But test software, this disc includes profiles of typically the better kids do homework in class more than 1,600 colleges and universities and rather than doing practice at home. These a 288-page book called Paying for College kids need enrichment." Scoins practices what he preaches by headWithont Going 8roke. While only dealing with t he Can a dian M a t hematics U.S. colleges, it is a good primer on U.S. finan- ing u p cial aid for those considering studying there Competition (http: //math.uwaterloo.ca), which and the chapter,"How to Pick Colleges" is now attracts 225,000 middle and senior generalenough to be useful to Canadians.The school students annually. The competition is search engine for colleges is rather detailed p art of T h e C e ntre fo r E ducation i n with 24 options. A Remind-0-Rama reminds Mathematics an d C o m puting a t the University of Waterloo. Students write these applicants of critical admission deadlines. The tutorials for SAT, PSAT Sr ACT create a contests at their own school. Enriching teens customized study plan and will evaluate is a joint effort of teachers, parents and prostrengths and weaknesses with ten full-length grams such as the one Scoins runs. Where teachers do not have the time or tests and hundreds of practice drills. Also included are video sequences of Princeton resources to organize and operate math clubs, Review instructors teaching test-taking strate- contests become a way students can work at problems that they have not seen before and gies. A companion product from The Learning sharpen their problem solving skills. Scoins' Co. And The Princeton lteview called. The group publishes six sets of problem books and Princeton Review: College Prep contains six solutions from past contests. A new series of CD-ROMs covering algebra, trigonometry, test books present more dialogue on "how to" preparation and vocabulary for the SAT, a entitled Problems and How toSolve Them, Vol. 1 multilingual (French, English, Spanish and 6r 2 for students in Grade 9 and up. Details are German) dictionary and a reference collection listed at the University of Waterloo Web site. Next year, success in the Descartes Contest that contains ten searchable volumes of encyclopedias, dictionary/thesaurus, a writer' s (for students in their last year of high school) handbook, atlas, home medical guide, world will be a requirement for application to mathe matics and c omputer science at t h e history and more. There are also a number of CD-ROMs that University of Waterloo. Students can order the are straight teaching resources heavily spiced Math Preparation Manna/ for Post Secondary with video presentations on a wide range of Stiidies to boost their performance on the topics. These can be useful to stimulate inter- Descartes test. Scoins hopes it will fill the gap est and enrich a home-schooling curriculum for students who do not have a math club or a less-than-inspiring. school curriculum. available. Waterloo has also run a programming conSometimes parents need to ste'p in and take responsibility for enriching their children' s test for three years, the Canadian Computing academic interests, Competition (http;//math.uwaterloo.ca:80/-ceo/). Clearvue and Zane produce a catalogue Professors Barry Ferguson, Jo Ebergen and Ian of 200 such programs on a wide range of top- Monro along with two high scbool teachers, tcs, Clearvue also produces teacher versions Richard Clausi and Jim Bowman, and corpoavailable with or without lab packs. Each rate help f rom Sybase (then Watcom), CD-ROM set contains an encyclopedia, dic- launched the first contest with 670 particitionary, glossary, indexes and quizzes. Zane pants. Some 1,553 students wrote the contest p ublishes the consumer version of t h e this year. T he top scorers were invited to t h e Clearvue products. Zane was established to "bring the best teacher of every subject to University of Waterloo for stage two and three every student." of the contest. Four of the top students are The company sent me a sample of the also invited to represent Canada overseas at 200 programs: the H i story o f E n glish the International Olympiad for Informatics . Literature (four discs), Isaac Asimov's Library (IOI). The focus of the competition was not of t h e U n i verse ( a s i n gle C D-ROM), Biochemistry (two discs) and Cell Biology knowledge of computer science, but problem (two discs). The fare is similar to what is solving involving elements of math theory,

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being used in the better high schools. I was Students this year were required to solve five introduced to this series by Ralph Richard who was using the Biochemistry CD-ROMs

problems using any of a number of common

as classroom teaching aids at Woburn

encouraging students to learn the nuts and

Collegiate in Scarborough.

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TECHNO l O CsV I N

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

E D U C AT,ION

0 ou w anna e a e c i e . By Rod Lamirand

t's simple. Get into computers and you' ll

make $100,000 a year in no time. Like most myths, the preceding statement contains a grain of truth. Sure, there are people employers are willing to pay a king's ransom. "We deal with Gen Xers who are making six figures in their 20s," says Dudley Brown, managing director of

and telephone penetration. The World Economic Forum ranks Canada as having the

The winding paths to a technical career (http: //www.hitechcareer.corn), a Canadian hightech recruitment service. Some of the best places to find specific details of the shortages of technology workers are the high-tech industry's trade associations. Trade associations work on behalf of their

strongest technology potential of the G7. Canada's phone and Internet charges are among the lowest in the world. And, lastly, we

The Canadian Advanced Technology

Association (CATA) is another trade organiza- have the highest level of post-secondary tion representing over 1,000 enterprises. President John Reid is so concerned about the

school enrollment in the G7.

shortage of skilled employees that under his leadership CATA (http://www.cata.ca) BridgeGate LLC, a recruitment firm specializ- members primarily in two ways. They lobby is looking outside Canada to make governments on behalf of their constituents, up the shortfall: "The ing in technology. Yes, it is possible, but the road from here to

and they create a channel through which

The Job tichet(s) The days of building the new Apple in your

garage or selling an operating system. to IBM are long gone — at least until the next revo-

goal of visiting

lution. Starting up a. Web design company

their members can exchange information, f o r e i g n

with a few high school buddies had the

route to a successful career in the technology

concerns, and ideas.

makings of the next revolution, but Web

industry?

The Information Technology Association of Canada (ITAC) is the largest technology

publishing has quickly become a big business populated by big (and rich) com-

there may be long — and steep. So, what is the Whether it's your son or daughter starting .college or you looking to retrain, there is no

trade association in the country,

petitors. Still, if you have an

shortage of educational choices. "Please help ITAC members account for 70 m e make sense of all of t h e schools out

there!?" wrote TCP.reader Jason Kincaid recently. "What will get me further in the long run, and also in the short run, when I'm out there looking for a job with $6,0 student debt?" Like many others, Jason want know who is hiring. Are there really jobs out there? How

entrepreneurial bent, you have your own ideas about

percent of the $54 billion in annual rev-

enues of the

Cgf C . Cee

indus-

aptitude are not important, only that they mean little if you can't get your foot in the door.

kets is to

determine the skill

Technology training is available through

sets available, assess the feasibility of relocation and immigra-.

mail order courses, PhD programs and everything in between. The cost ranges from a cou-

tion and det'ermine the costs of recruiting ple of hundred dollars to over $60,000.

Demand exceeding supply It seems like every organization,

whether corporation, government

education, plain and simple. Today yoti need a piece of paper. That is not to say that personal skills, experience and

io,.

straightforward questions answers.

If it's a job you' re seek-

ing, however, the ticket is

QC,, -~

can I- get one? What are they paying? These are without straightforward

how to make it in the tech industry.

e~~

try and '350,000 of its

department or educational institution, is increasing its spending on

technology. A quick look in the news-

candidates." Even the federal government recognizes

One route follows the formula promised by higher education in general. Achieve high

the growing importance of the technology. In grades in high school and get into a good uniemployees. ITAC's a speech to the industry Canadian Industry versity. Get a degree in computer science or board of governors and list of minister John Manley reminded attendees electrical engineering with a focus on comdirectors reads like a who's who of the Canadian high-tech industry, including

that the government had provided an additional $260 million over three years to

"Right now Canada needs 50,000 high-

Canada, Motorola Canada, Lucent, Hewlett-

and CANARIE (Canadian Network for the

Another option is to attend a college and

tech workers each year," proclaimed a CBC Packard, Nortel, Microsoft Canada and more. Advancement of Research, Industry and ITAC's research shows that, "knowledge- Education) in its most recent budget. Manley News feport in March. The repoit went on to

take a certificate program. Certificate pro-

say schools are turning out only about 30,000 qualified candidates. This leaves a gap of 20,000 jobs that industry says it is having trouble filling. And it's not going to get better: "We expect the current industry shortfall of 20,000 professionals to increase exponentially within the next 10 to 15 years," offers Debbie McGrath, president of The CEO Group Inc.

based industries are growing faster than any other sector of the Canadian economy." A research paper entitled Information Tec/rnoloy and the Impact on Employment, commissioned by ITAC in 1997, states there is a "gap in the supply and demand for technical human resources that is impeding the growth of the Canada's software sector."

said the government's stated objective is to make Canada "the most connected nation in the world by making information and knowledge infrastructure accessible to all Canadians by the year 2000." This shouldn't be too difficult as the minister's own speech makes the following points: Canada leads the G7 in home computer, cable

paper shows jobs going unfilled in pro-

gramming, database specialization and network management.

puters. Follow this with a masters in your area

of study or business management. Upon gradnames like ATRT, Bell, Apple Canada, Xerox SchoolNet, the Community Access Program, uation contact a recruitment company. grams are usually two years of full-time study. Like some university programs, they may have a co-op component where students spends time at a company in their area of study.

College programs usually comprise a common first year covering the basics of computer hardware and software. Then studerits branch into specialty areas such-as automation and Continued on page21

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mQ TCIa TEST I

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SEPTEMBER 199B THE COMPUTER PAPERGREATERTORONTO EDITION www,tcp,ca

LABS

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n searc o t

SU One of the catch phrases going around the industry has been "the sub-$1,000 PC." The big problem for those of us living on the north side of the Canada/U.S. border is that the phrase has had an all-too-American spin.

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15 0.28 69KH

Sy Sean Carruthers

dates this year was about the same as the highest scores last year.

n the United States, US$1,000 can buy a fair number of high-quality components

Looking at these gross measures of perfor- software, conffgured to run at a resolution of

mance, one could argue that the sub-$1,000 from which a decently performing PC can PC offers considerable performance, and is a

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5KHz

For performance, we tested each of the systems with BAPCo's SysMark32 benchmarking 800x600, with a 16-bit color depth. As with the systems themselves, performance scores

be made and marketed. But the value of genuine bargain. After all, apart from some were varied, Canadian currency makes it much tougher to specialized applications and high-end games, meet the $1,000 target. Given the current the requirements for r u n ning software Hcu VS exchange rate, that magic sub-US$1,000 fig- haven"t changed dramatically since last year. Street price: $920 ure comes closer to 1,500 of our loonies. So, is And yes, in some circumstances, this would be Pro: the sub-$1,000 PC a pipe dream in Canada? a reasonable argument. * low price Not necessarily. There is a big "but" to this argument, how- ' great video card

Sharp-eyed readers have probably spotted ever. the risk in buying this kind of system is ' fast processor that if the compone'nts are not selected care- * K56f lax modem included

17 Damon trae' 0.25 86KHz'

t,t 1ett" t

advertisements — in this very publication — for systems under $1,000, A good number of

fully and tested with each other, your PC can

these are from local resellers or small chains, that create the systems as a "house special." For example: joe's Computers has an overstock of older components (12x CD-ROM dri-

quickly turn i nto a c u t-rate disaster. cuter casingeasyto remove,for upgrading Incompatible components can cause slow sys- Coa: tem performance, error messages, lockups, or outer casing a bit difficult to get back on crashes. A $1,000 system isn't much of a deal ' AMD CPU(negat!ve only if you' rean Intel booster)

ves, or older Pentium chips, etc.), and rather than trying to blow them out individuaffy, the company realizes an entire system might make an attractive product for the consumer.

constantly crashes in the middle of creating a word processing document.

if it routinely fails to run basic software, or

' larger case allows 'for greater expansion of system

' shorter warranty period At $920, Elco's VB system not only met ont

It's always a good idea to do a bit of

This is precisely the kind of PC that is per- research when considering a purchase of these casual or new user, People in the computer

"value" systems. What's the system performance like'? How does it handle the applica-

industry (both those who sell the equipment

tions for which you plan to use it? What"s the

fect for a growing portion of the market. the

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Introducing Daytek's DTseries —new for 1998! Our engineers havedeveloped an innovative vision of the future, presenting value

pricing in a highly reliable series of monitors, Formaximum performance and features, choose the upscale VISTAseries. Every model is fully loaded, featuring superior specifications and picture control. As a leader in display technology, Daytek alsooffersarange ofLCD panelmonitors,setting a new milestone in the display market. Your satisfaction is assured with full support and a 3-year warranty. offered through the Daytek nation-wide service network.

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DAYTEK Vancotaver• Toronto + lsientreal e Daats All tattttnklto elmwll lte On tyen,ttuttellle tutt u Itnlllnt

challenge, but blew past it. With a 300 MHz AMD - I;

and those of us who write about it) have a ten- warranty like on the machine? Is it really dency to pay the most attention to what' s worth it, or would a higher-priced machine new and what's hot. better suit your needs'? Consequently, people who are looking to buy their first computer can feel left in the dust. Whether or not a system has all the newest toys is mostly irrelevant to them. More important is having a computer that can run a set of basic applications such as a word processor, accounting package or CD-ROMbased reference works. They might also want to log onto the Internet and

The contenders With all this in mind, we presented this month's lab test as a challenge to our usual gang of suspects: "Can your company build a

system for

PCs for Students lab test,

we tested so-caBed entrylevel computers. They

formance punch. Overall, the VB system offers a lot for the money, and for those interested in upgrading the system later with more components, there are lots of slots left open for cards, and a lot of space for additional fixed and external drives. Ern$aac Aaura Street price: $1,055

Pro: ' lots of expansion slots for both cards and RAM ' case design features "sliding" motherboard, for

play a few games. Seme perspective Last September, for our

K6 chip onboard, Intel purists may be wary, but it certainly packs a per-

u nd e r $1,000? If not, how close can you come?" We had no

easier access ' good warranty period ' respectable speed,

prerequisites other than this, and we waited to Con:

' outer case a bit awkward to get on and off see what the vendors would come up with. mainly came with 166 MHz Pentium procesOf those we asked to participate, a good ' only 32 MB of RAM included (an extra 32 MB sors, although some had 133 MHz processors. number politely declined. Those that rose up would boostsystemperformance) Hard drive capacities on these machines to meet the challenge offered a variety of sys- ' no modem ranged from 1.3 GB to 3.2 GB, with most in tems, with both Pentium and Pentium II, the 2 GB range, The fastest composite Sysmark Cyrix, and AMD processors represented. Some Although it didn' t benchmark score was 187, and the slowest opted for the overall system approach, and q uite m ak e t h e was 104. others went more for a higher-performance $1,000 tar get, Empac's Azure came This year, all of the candidates had hard bare-bones system with upgrade potential. In

drives of 2 GB or greater, and most used sixth other words, for your 1,000 bucks you can get

fairly close; .With

generation processors, from Intel, Cyrix or

the only Pentium

a minimally equipped machine with a CPU

AMD, Benchmark scores ranged from 115 to that smokes, or you can get a machine that 308, although the 115 was a bit of an anom- won't have the fastest processor, but does aly since most scored closer to 200. In other

have other amenities — a modem for exam-

words, the typical benchmark score for candi- ple — that you might consider important.

processor in this roundup, the Azure unit is nevertheless

Corr tinued on page34

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Mynix's entry in this month's chal. lenge no t o n l y beats the ta r get price, but it does it with a good mix of

components, and a fast processor. The sub-$1,000 Mycomp is a speedy machine, with a 300 MHz K6-2 with 1,024 KB of cache. Add the mix of components,including a modem, and you have an amazing machine that is great for both the novice user and someone who wants a powerful budget machine with loads of room to

expand. STD CompuPartner Street price: $1.048 Pro: * full Pentium II processor means great performance ' mini tower case still has room for more expansion cards great components

Css: the package comes ' does not hit price point

Sony 100ES .25 15" Sony 200ES .25 17" Acer 78C .26 17" Acer 79G .25 17"

$199 $235 $365 $475

desktop space * good warranty period Cgs: ' horizo ntalcase may take up T00 much desk space, if monitor not placed on top ' AMD chip not to everyone's taste (but it's fast!)

Suggested retail price: $1,499 (includes monitor)

•

OtmHvm ST IS~)

IBM Ambra Isplratl 432E

Intel 440LX Main Board Intel Pent)urn II 255mmxCPU 32meg SDRAMMemory S3 30 Virge 4m Video Card Mid Tower ATX Case

Heat tnk/Fan •

a good solid machine with room for expansion. The sliding motherboard tray is a handy feature for potential tinkerers. For those who would rather use the machine as is, it turns in decent performance, but people who want to hook into the Net will have to provide their own modem.

slim

•

Conti/Itregf f'to/It page32

* despite size, includes modem, joystick port, sound, andbothcomp and S-Video jacks ' lots of software included, including Lotus Smar(Suite * monitor included Cgn: * system performance is sluggish. with ng cacheand only2 MB video memory * little to no room for expansion cards shorter warranty

Panasonic 32x CDROIN Drive Creative Labs Sound Blaster 16 120 Watt Multimedia Speaker System 2x16550 Ser. Ports,1 Enhanced LPT Port, 1 Qarre Port Free• Microsoft Comp. Mouse w/Pad Windows 98 w/Disks 8 INanuals

I S" SVGA .28 Digital Monitor Included

•

In search of the sub-O'I,OOO (Cdn) PC

' nomodem * /t ot quite as much room to expand as someother

systems STD has consistently provided solid s ystems fo r o u r

tests,

and the

CompuPartner submitted this month is no e x ception. Although basic, it is a solid, reliable system with great components. Even more amazing is the fact that the system has a street price just over $1,000 with the Pentium II processor onboard. The big sacrifice with this system is the modem, which means Internet surfers will have to bring their own modem along or purchase a new orle. For those who want great performance without a lot of frills, this one is the way to go.

Supercom Avado

Street price: $989 Pro: * good selection oi components . under $1,000 At $999, the tNet ' while not blazingly fast, handled benchmarking with :-~ machine met oer fairly good scores price target, and * room for a bit ol expansion e ~~ ~ com e s with a good * includes speakers mix of components Css: and turns in a fairly ' only 32 MB ol RAM (another 32 MB would increase good be n c hmark system performance) score. Unfortunately, ' 2 GB hard drive a little bit on the small side the Celeron chip per- ' AMD CPU, if you're an Intel lan forms a lot slower than the more upscale Difierent: Pentium II would have, but it does manage to * the video is built right onto the motherboard with keep the price down. Overall, a good system this system, and video memory is taken from sysfor the money, and great as an Internet starter tem memory, adjustable on the BIOSfrom I MB machine. through 4 MB 266 MHz Celeron CPU (and its lack oi cache) make performance a bit slower than a 233MHzPentium

Mynix Illycomp Prima

Distributed by Supercom, the Avado system also beat our target price by a bit, while maintaining a good mix o f c omponents. ' fast processor Although the setup with the video memory is ' lots of room for expansion, including a full 5 PCI a bit different and the overall system speed is slots, and lots of room for additional RAM about medium, the Avado offers reasonable * horizontal case allows monitor on top, saving some Continued on page36

Street price: $995 Pro:

vm20M

Compliant

©Q

i.„

PWlVP+PS

• Intel Pentium II-300 MHz 56K V.90 FaxModem wf Voice, • 64 Mb SQ Ram (OR) Ethernet Card • 512 KB Pipelined Burst Cache • 220 Watt PMPOSpeakers • 104-Keyboard • Intel 440 LX AGP

NLultimedia Syslem

~PremiumATXMid-Tower Case

Pentium II4OONHx

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• 5.7 Gb Ultra ATN33 Hard Drive • MS Windows98 • 15" Pixie S.V.G.A. Monitor N.I..28 dpi • 32x CD-Rom • ink Jet Printer • 1.44 Mb Floppy Drive • 30 bit Flat Bed Scanner • 4 Mb Video Card (AGP) • MTS Horne-Bundle Software • Wave Table Sound Card • Two Years Parts and Labour Warrant

USIA s tONOON

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41 AdelaN St N,Unit83

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INcro-Tek 58 King Street East519-788-5775

~ o

T CP T E S T l A BS

SEPTEMBER1998 THE COMPUTER PAPER GREATER TORONTO EDITION

In search ef the snh-$'l,000 (Cdn) pC Cnnriniied from page94 performance with a g ood selection o f c omponents an d some room to grow. W ith a mode m onboard, it's a great

starter kit for someone looking to get

ontotheinternet. Ultlnet

www.tcp.ca

tainly contributed to pushing this system quite a bit past the price target. To be fair, we need to put this machine's performance in proper perspective with the rest of the machines. With the extra $2DO breathing room the Ultinet used, most of the

systems in this roundup would perform much better, whether it went to more RAM, or to a faster or better processor. In the end, it's up to you to determine whether a $1,DOO price point is the important factor in your purchase, or whether a few hundred dollars more would be worth the investment for the performance boost.

Street price: $1,189 Pro: Conclssfons * Peniium II processor provides great performance That said, I'd like to thank and applaud all of * larger hard drive, at 4.3 GB the vendors that participated in this month's ' 8 MB of video memory challenge. We were aware going in that it ' taster CD-ROMdrive would not be easy to meet the target price, * good warranty period and even those that exceeded the target price Con: provided us with a lot of machine for the * nearly $200 over the price target - money. no modem It's worth noting that at the time of writing, $1,000 won't even cover the cost of the Although U l t inet's 400 MHz Pentium ll chip by itself. That so entry didn't meet the many ofthe machines had such good compo$ 1,000 t a rget, i t nents in them is even more impressive. Well shows what ran be done! done with just a little As we said at the beginning, there seem to

@ ~ ~ ~+

more money.

n • .~>

be two main philosophies at work here. On

For performance, the Ultinet system has the highest score this month, owing to its components. The

the one hand you' ll find some manufacturers putting most of the value into the processor, while others spread it around to offer cus-

modem card would round the system out nicely). The larger hard drive and the faster CD-ROM drive are nice, although they cer-

will be just a starting point, and you' ll have to budget for other hardware and software.

tomers a more, balanced computing solution, system has a bit of room for expansion (a At any rate, keep in mind that your $1,000

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Desigfted )or e• ' ' r»

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MiCrusoft Nindows NT II/I rid o%6 98

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32NBRAM/ 2.5GBHDD/1.44 FDD

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intel C2 300MMX

•

intel P2 266INMX,

•

AlloP233INMX

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LEASE TO OWN $35lmnth'

LEASE TO OWN $21lmnth'

intel P2 300MINX

intel P233ININX,

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H ARD DISK DRIVES Seagate 420MB SCSI $49 R90D Fujitsu 540MB IDE $99 R90D Seagate 1.6GB EIDE $139 N1Y Quantum 2.5GB EIDE $159 N1Y Seagate4.3GB EIDE UDMA $199 N3Y SeagateHawk 4.3GB SCSI WIDE $259 N3Y Quantum Viking4.5GB SCSI4/W $299 NSY WesternDigital 6.4GB EIDE UDMA $259 N3Y Fujitsu 9GB SCSI-II $599 R1 Y

SUPER VGA M O N ITOR S 14" CTX/intra .28NI (800xsnn) $99 R90D 14" Sohodo/KTX .28NI (1024x768) $'I 59 N3Y 15" KTX .28NI (1260X1024) $'I 59 R1 Y 15 Sonics .28NI (1260x1024) wosee $129 R90D 15" AST 5L.28NI (1280x1024) $149 RSOD 15" Rellsys .28NI (1280x1024) $ Igg N3Y 15" KTX .28NI (1280x1024) $199 NSY 16' NEC 4D .28NI (1280x1024) $169 U90D 17"DEC .28NI (1260x1024) $369 R1 Y 1?" Micron.20NI (1280x1024) $349 R1 Y 17 Sohodo/KTX .26NI (1280x1024) $3?9 N3Y 17" KTX.26NI (1600x1280) $4't9 N3Y 17a Viewsonic GS771 .27NI If saon Ns) $549 N3Y 17" Vtewsonic P776.25NI Issssaf osol$729 N3Y 19" Dell 1200HS,26NI (1000x1280) $599 R1 Y 20" Hitachi .31 Nl (1600x1280) $569 R1Y 2'I" NEC .28NI (1280x1024) $699 R1Y 21" DEC .25NI (1800x1 280) $899 R1Y

intel P2 333NIMX LEASE TO OWN $42lmnth

CONDITION& WARRANTY LEGEND NsNew Rofemaflufactured Y~ear warranty D=daywarranty M=demnU=Used

r • •

•

MODEMS ~

4MB 30pin 70ns Parity $11 N1Y 4MB 72pin 60/70ns no Parity $7 U90D 16MB EDO 72pin 60ns no Parity $ I 9 N1Y 16MB FP 72pin 60ns no Parity $25 N1Y 32MB EDO 72pin 60ns no Parity $49 N1Y 32MB FP 72pin 60ns no Parity $55 N1Y 32MB SDRAM 168pin1ons w/Eprom $55 N1Y 64MB SDRAM 168pin 10ns w/Eprom $129 N1Y 64MB SDRAM 166pinPC-100MHz $159 N1Y

DIGITAL IMAGING

COMPONENTS

•

BRAND NAME P.C.s

Boca 56K pcmcia vpauppraste aa $99 NSY USR 56K int. V.90 (win) $129 N1Y USR 56K int. V.90 (h/w) $179 N1Y KTX 56K ext. v.ppupsraaaate $89 N'IY Lucent 56K int. V.90 (win) $59 N1Y Acer 56K int. V.90 (h/w) $79 N1Y Motorola 56K int. V.90 (win) $89 N1Y PC TEL 36K int. (win) $36 N1Y USR14.4Kint. h/w $19NSY

!:,. ~Lm ".oops

NEC ProServa PH P166 (quadcpuc ' 32MB ECC (aapaeaeate rorppusI I 2.1GB SCSI-W S

526 Watt power supply/6 hotswaps Mylex Raid apuansI /100MBps NIC

Compaq deskpro466/264MB I 120

r e«

AST desktop 466I6616MB I $40MB' ~

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NOTEBOOK COMPUTERS

IBM ThinkPad486l3312I340 Mono$349-ussn IBM ThinkPad486/3320/340 Iiono $3SS-ussn IBM ThinkPad48$33 12I540 Mono$3$$ -ussn EFS grayscale Sheetfeed (parallel) $39 N1Y Matrox Mistique 2MB PCI $39 N1Y Logitech colour Sheetfeed (parallel) $69 M1Y Matrox Millenium 2MB PCI $59 N1Y IBM ThinkPad48$3312/730 Mono$449-usso Relisye ssoooPIsabaFlatbed (parallel) $89 N1Y STB 2MB PCI + TV Tuner $49 N1Y IBM ThinkPad48SI3312I340 DS$4SS-usso UMAX Digital Camera 2MB (604xs62) $199 N1Y ATI/SIS 2MB 64bit PCI $29 N1Y IBN ThinkPad486I7512I340 TFT $5$$-usso Trident/SIS 4MB AGP $49 N1Y Cyber Eye Video Conf. Camera $89 N1Y IBM ThinkPad48$75 3$540 TFT $64S-ussn Genoa I~~m~vppppI4MB AGP $59 N1Y IBM ThinkPad48$7536I1.2g TFT $699-usso ';- j intel i740 SMB AGP $99 N1Y IBN ThinkPad48$100 40/340 TFT $69$ -usso PRINTERS ATI Expert 96 6MB AGP $109 N1Y IBN ThinkPad48$10040/810 TFT $799-uson Lexmark 1000 600dpi inkjet $149 N1Y ~ intel VX chipset mainboard $59 N1Y NEC 2400 P10016I810/noCD/ds$1299-atv Lexmark 2030 600dpi inkjet $199 M1 Y intel LX chipset mainboard $139 N1Y NEC 2400 P1001SI810/4xCD/ds$1399-a1Y Canon Bjc250 600dpi inkjet $139 Im«ms.I N1 Y Asus TX mainboard (at) $139 N1Y NEC 2430 P13332/1gb/noCD/ds$9$9-asso Canon Bjc4300 600dpi inkjet $185 Im ~ I N1Y Asus LX mainboard (atx) $189 N1Y NEC 2430CDPt33 24/1gb/Sxcd/ds$4599- atv Canon Bj10 300dpi portable inkjet $79 U90D Asus BX mainboard (atx) $225 N1Y Epson 400 600dpi inkjet $219 N1Y Connor 250MBlasaval TBU $19 U90D NEC 2635 P13316I1.3gb/Sx/ds $1599-alv Epson 600 1440dpi inkjet $279 N1Y:",. NEC 4200 Pt00 8/tgb/Sxcd/Active$1399 -atv iomega 600MBIossvs> TBU $49 U90D HP 6L 600dpi laser $509 N1Y NEC 6000HP10016I1gb/Sxcd/28.8 $14$$-a1Y iomega 100MBinternal ZIP $99 N1Y Brother HL-700DX+ 1200dpi laser $439 N1Y

Other New a Refurbished models available... VIEWSONIC I SONY I MAG I MITSUBISHI I HP

C(JS TO/I/I SPECIFICATIONS AVAILABLE

M EM O RY

•

LEASE TO OWN $25lmnth'

LEASE TO OWN $37lmnth'

'ff lONITOR EXTRA

•

LEASE TO OWN $20lmnth

LEASE TO OWN $29lmnth'

CDR 8 ZIP MEDIA Memorex Blank CD-R (5 pack) $9.99 N5Y KTX Blank CD-R (1 0 pack) $17.99 NSY KTX Blank CD-R (box of 100) $165 N5Y iomega ZIP Disk 100MB $17.99 N1Y

Factor Direct

omputer cutlet Pricesarealready3%CashDiscounted,andsubject tochange

due tomarketNuctuations. Quantities areLimitedandavai%bleon

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FM Radio Tuner ISA card $19 N1Y Andrea Headset $19 N1Y 16 bit ISA s.b. compatible $19 N1Y Soundblaster Vibra 16 $39 N1Y

NEC 6030xP13332/tgb/121 TFT$1199-asoo NEC 6200 P166 16/2.1gb/10x/13aTFT $1999-atv

SubWoofer System 660 Watt $79 N1Y

KTX P150mmx 32/1.4/20x/12.tTFT $1499-atv

24x /32x IDE co-Rom $59/$69 N1Y SX I 32X SCSICO-Rom$99/$159 N1Y

BRAMPTON 267 Queen St.E. (WestofHWY410j

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Compaq475cxi 486/7516/810 active$8$9-assn KTX P166mmx 32/1.4/20X/12.1TFT $169$- N2Y KTX P100 8/1.3/4x/12.4TFT $999- afv

Targus Notebook/Printer carrycase$79-NtY

TORONTO 290 CollegeSt. (West ofSpadinaj

Tel: (416j962-7788Fax:(416j 962-9691

INTERNET

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Tel: (416)759-7788Fax:(416j759-9691 E Mail:sa/es-@/actorydirect.ca

T C P TEST LABS

Processor

SEPTEMBER1998 THE COMPUTER PAPER GREATER TORONTO EDITION

Elco

Empac

Azure

AMD K6 300 MHz

Pentium 233 MMX 32 MB 512KB Asus TX97E Award Windows 98

IBIII L CF Technology Ambra Ispiraff 432E igel inSpire

Myn i x Iylycomp Prima

Cyrix MediaGX 233 MHz 32 MB N/A ro rieta Phoenix Windows 95 w/Active Deskto 2.5 G BUDMA

Ceieron 266 MHz 64 MB N/A Tekram AMI Windows 98

AMD N6-2 Pentium Ii AMD K6 300 MHz IB„.)'Ir;:u 266 MHz 266 MHz 64 MB 64 MB 32 MB 1 024KB 512KB 512KB TISVG+ QDI 440EXMicro ATX Asus SP97-V Award Award Award Windows 95 Windows 95 Windows 98

Perrtiurn II 266 MHz 64 MB 512KB Crusader i440LX AMI Windows 98

Wes tern Digital Quantum Western Digital Caviar 3.2 GB 3.2 GB UDMA 2.0 GB A T I Xpert I Work Amazing (Intel i740) SiS 5597/5598

Seag ate Medalist 4.3 GB intel i740 AGP

STD Com p uPartner

RAM Cache Motherboard BIOS Operating system

512KB E ox 586-VIA

Hard drive

3.2 GB UDMA

Yideo card

Quantum Fireball 3.2GB UDMA

Malrox

Graphics Biaster Exxtreme

Cyrix Xpress

Video RAM

Productive G100 SMB

Quantum Fireball 2.5 GB UDMA Trident 3D image

4MB

2MB

4MB

32x LiteOn Sound Biaster Vibra 16 Harmon K56flex

24x Creative Labs Sound Blaster Vibra 16 none

2 4 x Tatun Xp ress Audio 16-bit K56flex

24x Creative Labs

3 2 x Mitsumi BTC-1831

32x Panasonic OPTI 3D

56K BTC

none

Windows 95

CD-ROMdrive Sound card Modem Extras

www.tcp.ca

S-Video/copm

Soundmag I e

SoundComm 56K Su raMax

Supe r corn

Ultinet

Avado

integrated w.motherboard 8 MB RAM — settable in BIOS u to 4 MB 32x Mitsumi 36xAo en DTK Yamaha Wave32 719 3D 56K USRobotics none

speakers

video monitor I

Des kto ublishin Deskto ra hics

249 463

Word rocessin S readsheet Database S smark32

265 313 284 294

189 344 212 201 210 196 211

Contact Tel Web contact Warran arts/labor Price

905-470-7301

800-863-6722

D eskto rase ntation 2 9 4

www.eicos s.com w ww.em ac.ca 1 / 1e ar $920

3/3 ars $1,055

103 197 121 103 1 IS 103 115

190 274 188 196 192 186 195

282 541 294 275 299

800-465-7999 www. c.ibm. corn 1/1 ears $1 499*

604-303-9628 ww.icf.com 3/3 ears $999

800-263-7754

262 472 275

299

www.m nix.com 3/3 ears $995

156 356 183 167

329 296 296

150 173

253 471 333 286 297 297 308

800-463-6783 www.std.net 2/2 ears $1,048

800449-4567 www.su ercom.ca 2/2 ears 989

800-513-7732 w w w.ultinet.ca 3/5 ears $1 189

Note: All prices are street prices or estimated street prices unless otherwise noted. 'Suggested retail price.

ILtt( jr)(

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(14") C40 $119 (15"j CSO $219 (IS"j C52 $239 (IP) C70 $369 (17'j C72 $419 (19") C92 $799

Punusonic (17'j P70

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I 5 (l~ G771 $$29 (17"I G773 $638 (t~ GT775 $765

CD-ROM DRIVES

Aopen/Pen JTX/APSTC Aopen/Pen.0/LX/AX6LC Aopen/Pen. II/BX/AX6B A-Trend/PerL/I'X/5030 A-Trend/Pen. II/LX/6120

(14") C409 $169 (15") C508 $199 (I+ C706 $3$9

PRINTERS

Quan./SE34300 (4.3GB) $289 Acer/EIDE/624E (24X) $69 H P/670C 6004ppm S24 9 Quan./ST36400 (6.4GB) $269 Acer/EIDE/632E (32X) $79 H P/692C 600 Sppm $ 27 5 Quan./SE38400 (8.4GB) $359 Acer/EIDE/636E (36X) $89 H P/722C 600 Sppm $ 3 99 Quan./EU02500(2.5GB) $179 Panasonic/24X IDE $74 HP/890CXI 600 9ppm $515 Quan JEL305100(5.1GB) $239 Panasonic/32X IDE $84 HP/Laser 6L 600 6ppm $588 Quan JEL307600(7.6GB) $359 Acer/CD-RW/620A - $449 HP/Laser 6P600 Sppm $948 Quan./EL310200/(I02GB) S419 HP/CD-RW/72001 $499 HP/Laser 6MP600 8ppm S1169 Maxtor/90288D(2.8GB) $17$ HP/CD-RW/7200E $63$ Gmon/BJC-250 360dpi $18$ Mnxtor/90576D(5.7GB) $23$ Canon/BJCA300 720dpi $249 Maxtor/90720D(72GB) $219 SCANNERS Epson/Stylus 400 $22$ Maxtor/91152D(1 I.SGB) $449 Epson/Stylus 600 $298 Maxtor/90340D(3.4GB) SIILS Acer/3108/310P $189 Epson/Stylus 800 $488 Mnxtor/90680D(6,8GB) $2$9 Acer/610S/610P S 1 69/199 Lexmark/I 100 $164 Maxtor/IKI840D(8.4GB) $339 HP/ScanJet $355 Lexmark/5000 /5700 $278/368 Maxtor/91360D(13.6GB) $499 HP/610K $9$8

S1 1 8

$119 $159 $239 $99 $139 A-Trend/Pen. H/LX/6130/AT $139 A-Trend/Pen. H/BX/6220 $189 Commate/Pea II/LX $139 Commate/Pen. Il/BX $189 Asus/TXP4 TX 5 12K $135 Asus/IX97L 512K $158 Asus/F2L97Pen.ll/LX $188

VIDEO CARDS

D epo t

MODEMS Aopen/56K V.90 Int. Voice GVC/33.6K/Voice/F. IntJExt. GVC/56K or X2 lnt,/Ext. GVC/56K/V.90 lnt JExt. USRSport/56K Ext. F/M/V USR Sport/56K lnr. F/M/V Jaton/X2 J aten/V34/33.6K Jatan/R56K

$79 $59/89 $189/129 $169/189 call crrll $69 $49 $69

SOUND CARDS

Matrox/G1004M/AGP/oem $9$ Sound Blaster 16oem $39 Matrox/Productive G 1008hd/oem $187 Sound Blaster AWE644500 $79 Matrox/Millenium II 4M AGP $172 Sound Blaster AWE64 Gold $17$ M atrox/Millenium ll SM PCI ca l l Acer/FX/1 63D+ $29 ATI/Xpert XL AGP 4M $9$ Acer/A W 300/PCI $49 ATI/Xpert®play PCI 4M/SM $129/1$9 Acer/A W 35 Pro $39 ATI/Xperr) splay AGP 4M/8M $129/179 Acer/A W 37 Pro $42 Yam aha/PCI $39

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• Pentium' MMX 200MHz

• Pentium®1 50MHz • 32MB EDO RAM

Includes

I 369'Vdue

32MB EDO RAM

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Analysis of the $1,000 PC By Jeff Evans

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ow much is a computer worth? This question is more complicated than it might appear. How much money have you got? What do you want to use the computer for? What year did you ask this question in? lf you don't have any money, then all c omputers are t o o e x pensive. I f y o u absolutely must have a computer for your business no matter what, then you might be willing to take out a second mortgage on the house to pay for it. If you asked the question in 1976, the state of the art personal computer might have 16 KB of RAlvl, a 13-inch monochrome display, 300 bps modem, 120 KB floppy drive,and would be a good deal at $3,000.

have all combined increases in capacity with rapid drops in price. As earlier models of component partshave been replaced by faster, higher capacity versions (Pentium CPUs replaced by Pentium Ils, 1.2 GB hard drives replaced by 3 or 4 GB drives), the

older parts have dropped in price to a frac-

tion of their former value. This means that today a PC can be assembled from parts that 18 months ago might have cost a couple thousand dollars, but now cost only a few hundred. A PC can be assembled from "last year' s" unused parts for a very attractive price. There's nothing i n t r insically w rong with making a computer system out of parts that are no longer considered state of the art. However, a computer is more than the sum of its parts. There is an element of So, it depends. risk if the various components of a PC What's not in doubt is that over the last haven't been carefully selected and tested year, it has become possible for Canadian for compatibility. Especially with small volconsumers to buy a remarkably powerful ume PC makers, care has to be taken that personal computer for a remarkably low PCs assembled from small batches of parts, price. Are these new, ultra-low priced PCs a of varying a ges, m anufacturer b rand bargain, or is the consumer paying any hid- names, and quality, are tested carefully den costs when buying a computer for before being sold. $1,000 or less? The major brand name PC makers such as Compaq, IBM, Dell, NEC, and HewlettTrickle down theory and budget PCs Packard all spend considerable money on As is usual in the technology business, a e ngineering and quality control to try to major shift in the computing market has reduce the number of potential conflicts and come about due to a number of factors defects in their products. Fven with the working together. In this case, the "sub- greatest care, there will be instances of hard$ 1,000 PC" has been born due t o t h e ware or software incompatibility, or defects relentless improvement i n t h e p e r for- that require service under a new computer's mance of t h e m a jor c omponents that warranty. 'I'he biggest risk with a "bargain" PC is make up a PC. For example, the main processing chip that when you take it home, it will break (the central processing unit, or CPU), hard down, or it won't run all the of your software drive, CD-ROM drive, and graphics card, (games, Internet browser, business applica-

tions) because of incompatibilities rising from the combination of parts. In c o n versation w i t h TCP , D el l Computer founder Michael Dell said his company is not very interested in the sub$1,000 PC market. He referred to it as a "parts liquidation" business model. Add in the fact that sub-$1,000 PCs typically offer very slim profit margins to retailers, and you can seewhy not allthe brand names have offerings in this category. However, market leaders Compaq and IBM recognize the importance of the sub$1,000 PC in the consumer category, and they both have lines that include entry-level models close to this price, based on AMD or

Cyrix processors and "last year' s" (quality) components.

Digital democracy One very powerful argument in favor of the affordable PC is that it makes computing accessible to more and more people, giving opportunities ranging from learning, to starting a business, to communicating with friends and family around the world. At $3,000 per system, relatively few families or individuals can a f f or d c o m puters. At $1,000, many more people can find the

money. About three years ago, Larry Ellison, the chief executive officer of Oracle Corporation floated the idea of the "US$500 computer," an affordable, networked, multimedia computer that would make computing truly democratic. Today, that dream has become at least a partial reality in the form of the bargain PC clone market, You can get a very respectable PC, complete with a modem and an Internet Continrrerf on page49

In search of the sub-O'I,OOO (Cdn) PC

Worth noting Windows 98 performance: This lab test marks the first time that machines running In all cases, except the IBM Ispirati, Windows 98 have been entered. Microsoft has www.tyan.corn you' ll immediately have to spend at least claimed faster overall performance with y: The Nflnnahs, ~ $200 for a 14-inch monitor or $300 for a Windows 98, but most tests done (including i' jjllfynla Qycomls ~ 15-inch model — and more if you want to ' ' Primp e4 w test with our own BAPCo benchmarking softbe kind to your eyeballs. If your system ware) seem to indicate no substantial differ- q:-::Becausethis' month"s;,"„' .„ doesn't come with a modem, you will have ence between Windows 9$and Windows 98 f::..eiitrants v(teieso virto spend a minimum of $50 for a basic performance. In fact, some of the machines .,j. Ied,.-':.=-'It7j ceitainlyw modem, or around $200 for t h e l atest running Windows 98 have actually reported "='sn -ipples brand name v.90-compliant 56K model. slightly slower scores. -,,IttuI; Otajges situs-~ Then there's software. A basic producIt's possible that speed improvements will tivity suite like ClarisWorks or Microsoft happen in future revisions of Windows 98, s QA%'.;::".-ottt ~+-' ards.~~;.<s Works will cost under $200, but if you need but at this point there seems to be no perforAvailable at: or want t h e b i g p a ckages like L otus mance advantage of one over the other. „';;:the,-,:,: .. ..Ijstt@ -:-,--.tiIree';= :..': ',;,r:.„;;; .;:,, w~':,~ 1} Bestbyte (Whitby).................905-725%298 S martsuite, M i crosoft O f f ice o r C o r el ~':.;&$gg.-'~j<.".giving': out -'orie ov'erilI' j AMD processors: We' ve noted the AMD 2) OZ Tech (Mississauge).........905-2TO-2900 WordPerfect Suite, you' ll need to spend ' Q~ : g ff the:;btst,cqtn@n'alto%:Qf per;.4 processor under "con" heading in the individ3) Rogers Computer (Toronto)..418-6N-S222 two or three times that amount. Another ual product reviews, simply because of the .;. f~ C e a t td cGIIION&tsj'f)fjt1Ie Sleet.."' 4 4) United Computer (Pickering).905-831-9555 minor expense will be speakers. When you range of software that is supposedly optimized ",;; l+Sc„'tkr@tppij!c',;' ' '.;.:.';"~, ~ '; ~~-:„',;,".,' or add all the parts up, your sub-$1,000 PC for the Intel universe. ,;~:,":~'+-~bo@h. everyctm„;:4id;:art,e)tcellent; >; Visit Us at www.nc-tech.cpm will probably cost at l east $1500, plus ::: the".:.' +tW's;-'-t6ghtfie'-'te In our tests, all of the machines completed '=,'-p5'jitti~ taxes. the benchmarking tests without incident, and '„- 'lid,iijiettt~lh5,,"d~ill',the:Myn'OI.gal:@ JIaster Distributor You may want to print out documents, the machines running the AMD K6 and K6-2 @We.:ttod:.;itssy$f4%;offered" ye'rtt perfore; 4 NC Technologies Inc. in which case you will need at least $200 chips turned in fine performances. And AMD q~-'titance,:;ajo&'overall'co1je'chion'of.cern; t' 90 Nolan Court, Unit k28 g NI I for an i n kjet printer. Incidentally, both has gone to great lengths to ensure its proces- j' poWQtsg sr@:xoor9,foI futQxc:.expaQsion Markham Ontario L3R 4L9 ' Epson and Lexmark introduced $169 print- sors are well behaved with most applications. .«AIL,8iat: f9I $99$;:-'arid': ou've gbt-'an 'X Tel: (905) 4704448 Fa x : (905) 470-8444 ers this summer with print quality equal to So, the issue of incompatibility may never con- y:.~ ej t 4eaLQ>~~ ~ g „ , ." $400 models of just a couple of years ago. cern you unless you stray into specialized areas.

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show up at the school to complete those programs, Even at'that, the practicality of online t wasn't more than two years ago that we t e chnology is finally being recognized by edutook a look at the state of education via the c ational institutions. Interne, which at the time was nothing In som e c ases, students who already short of fetal. In fact, it was pretty rare to find a t t end campus dasses use online courses to any online credit courses, much less diploma accelerate completion of their programs. In or degree programs, because only a handful of o t her cases, students who might have to work schools in all of North America had embraced or look after children can take online courses to accommodate the new technolotheir s c hedules. gy to any (ahem) degree. Also, the ability to t ake cour s es But the beneonline often gets fits of online edumany s t u d ents started toward a so it is likely to be

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courses b ein g Virtual Learning EnVirOnnfentS de veloped by the through post-gradtime the current uate degrees. As it stands, a couple of schools in the United o f f erings have been completed.

States offer full online MBAs and one I •

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Canadian coHege offers a complete online advanced diploma.

Thesebenefitsareperhapsmostsalientto

w h at are called in the trade "adult learners," those who never started or finished their edu-

However, a much greater number of post- cation for whatever reason but are ready now, secondary schools offer at least some credit courses toward a diploma or degree but with the proviso that students eventually have to

e i t her for personal reasonsortoenhancetheir c a reers. Continued on page44

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SEPTEMBER1998 THE COMPUTER PAPER CREATERTORONTO EDITION www.tcp.ra

EDUCATION

The virtues of virtual ed

have one project devoted to the use of VirtualU in mathematics courses, which have always been most difficult to deliver visually. We' re In the old days, that meant correspon- also learning how to deliver university engidence school or "guided independent learn- neering lab courses online." ing," which entailed receiving a package of Ostler concurs: "Virtual-U accommodates reading material, sending in assignments and interesting ways of providing different visualwaiting for marks. A great deal of pressure was izations and methods of presenting matheimposed on the individual to successfully matics as opposed to simply offering up a set complete that process with practically no help of problems to be solved." or feedback from the instructor. Online eduThough still a long way from rompletely cation, however, has the added dimension of embracing the technology entirely, a number rlass discussion and real-time tutoring. It can of colleges and universities are beginning to also offer vir tual labs and presentations. consider entire online programs ence issues Enter a new Canadian development — a like academic standards and credibility are sophisticated collaboration of schools and worked out to the satisfaction of both the acateachers under t h e u m b rella t i t le o f demic community and the working world. T eleLearning Network o f Ce n t res f o r Heather Francis, a distance education Excellence ('I'eiel.earning NCE). spokesperson for the University of British Under the leadership of Linda Harisim and Columbia explains that "there is definitely I'om Calvert — both of Simon Fraser University the vision of people someday being able to in British Columbia — the "mission" of the take their entire degree from some remote

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TeleLearning NCE is "to research, develop and location or being able to take individual demonstrate effective knowledge building courses that are accepted by all the universi• pedagogics, implemented through telelearn- ties as transferable credits." ing; to support the development of a knowl • "But there are many negotiations to go edge economy and l earning society in through before that can happen. We have to Canada." In other words, Telel.earning NCE look at not only what is the student being explores and tests the potential and practical- taught and what are they learning — that' s ity of multimedia technology in distance edu- paramount — but also the level of comfort that cation. the faculty must have in using this medium. To this end, they conduct a variety of pro- It's not as simple as taking your lecture notes jects inrluding the Virtual University, or and dumpingthem on the Web and then you Virtual-U. Though it sounds lil'e an actual have a course. There are intrinsic aspects of online school, Virtual-U is the name of a soft- the Web that foster types of interaction that ware package developed by TeleLearning NCE you couldn't achieve in the classroom. There specifically for the design and delivery of are also ropyright issues to consider regarding post-secondary courses. what materials can be used on the Web." The key to Virtual-U is a set of Web teols Douglas College in New Westminster, B.C. that allows such things as class discussions, is currently unique in having dealt with most presentations, giving and receiving assign- of those issues. It offers its entire Advanced ments and even class evaluation. And it must Psychiatric Nursing diploma on the Internetbe an eff ective package because more than a that is, start to finish without ever having to dozen universities and colleges are currently attend classes at the school. testing or using Virtual-U as an alternative to Ray Foumier, an RPN, was responsible for campus attendance for the delivery of specific putting together the online program at courses. Douglas College for the fall of 1996. As he "Virtual-U is the set of tools an education- explains it, basic nursing and psychiatric nursal institution uses to present their courses on ing programs still have to be taken in tradithe Internet," says Collette Ostler, of Virtual tional fashion and successfully completed Learning Environments Inc, which produces before Advanced Psychiatric Nursing can be Virtual-U. Courses taken this way are credited studied, When the program's 10 online rourstoward a degree or diploma at that specific es have been successfully completed, students institution. can further enroll in traditional distance eduAs Ostler explains, some universities have cation courses through B.C,'s Open Learning come u p with their own systems for delivering Agency to begin a Barhelor of Health Sciences courses via the Internet, but Virtual-U is degree. Douglas College's online program is increasingly popular because the tools, imple- only one of several stages toward a full degree, mentation and technical services are available but it is a complete program available entirely as a package, which is much more economical online. than developing a proprietary system. "The program itself has existed since 1990 "Delivering a course over the Internet but was originally designed for traditional disinvolves a lot more than just publishing a tance education — to be completed in paperWeb site," Ostler says. "Instructors need to be work fashion — at that t i m e," F ournier able develop course content and class notes as explains. "We now offer it through Virtual-U. well as upload that information and confer I was involved in figuring out how online with students either individually or groups." offerings worked and I happened to run across Where business courses were almost the Virtual-U at the time I was putting the online only thing available over the Internet two program together. It was exactly what I'd been years ago, Virtual-U has made it possible now, looking for." to take courses in almost any field. The develEcheing Ostler, Foumier explains that the opment of real-time conferencing tools allows main difference between online offerings and courses in the humanities, and the creation of traditional distance education is in conveying virtual lab environments required for the a sense to the student of actually being part of more scientific courses. a class: "Online students receive the same "We haven't discovered any particular lim- package of materials as the regular students. its to courses and course enhancement,"- But, instead of preparing a series of papers to according to Calvert, "While our focus has earn the grade, the Virtual-U software allows been on post-secondary education, 'particular- us to develop conferences so the study packly in the social sciences, we' ve learned that age is divided into a series of conferences that Virtual-U technology can support workp/ace are run on a bi-weekly basis and a particular training and high-school courses too. 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The virtues of virtual ed Contiinfetf frow page 44

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topic is addressed by way of questions and discussion. Students are expected to react to their classmates in this online environment and their grades are determined by the quality and quantity of the presentations they make on a daily or weekly basis." However, despite the multimedia possibilities described by Ostler and Calvert, virtually all of the Douglas College program is conducted as online text. mlthink animations and real-time broadcasts of classes and such are beginning to happen," says Fournier, "but the technology isn't all that super at this point. Somebody in Thunder Bay with a 486 and a 14.4 modem is certainly not going to be abl'e to participate in things like that. So it's more practical right now to forgo the luxuries, which assume everybody has big, powerful equipment, and to stick with the more basic model, even though the software has been designed to allow for that kind of stuff." Basic as it might be, the Douglas College program remains one of kind. A more common example of how the Internet is incorporated into post-secondary education right at the moment is provided by the University of Waterloo, which offers individual credit courses in Environmental Studies. The courses — offered simultaneously online and on campus — are considered equivalent. An important issue as yet to be settled is the cost to students for taking online courses. It is common now for most institutions to charge the same fees for online classes as they do fo r r egular ones. Despite the absence of geographical boundaries in the virtual world, most Canadian colleges, universities and governments continue to impose hefty additional fees to "foreign" s tudents considered undeserving of t h e " subsidized education" enjoyed by t h e indigenous. So, for example, where an individual online course might cost a Canadian student $150 from anywhere in the world, a non-Canadian might be charged up to $600 for the same course taken over the same World Wide Web. Efforts are currently underway by many educators to eliminate this discrepancy. In the meantime, however,

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Solution is here. By connecting to a host server via a SCSI connector and utilizing an onboard microprocessor, the Arena DiskArray gives your data the security and perform anceof hardware RAID with the cost effectiveness of IDE.

storing, managing,and CD CyClone: 30-Recorder 120x CD-ROM

BIISI ~

High Performance RAID

oLT4ooo Exr g~~

Finally, the Cost Effective,

FROM ®

rrrrrm r rrr

Subsystem

Desktop CD-R Publisher, 4x to 16x 50 CO Autoloading Duplication Subsystem

rrr. rrrrrrrr e~

2 QRIYEs

r4orrrrr

INTER NAL ®

Storage Heaven

CO DupePro 48x Professional CD-ROMDuplication

The Aiwa Bolt is a "hand above the others". Sporting up to10 GB per tape, a 5.33 Mbps: data transfer rate andan amazing price, this drive is asuper deal.

2 oRIYEs

D@Q

r I I

4I~

~1MI

r rravsr B

CDS-5300 4x to 28x Standalone CD-ROM Duplication

.- •

si-s F

Storage HeavenNetwork CD-ROMTower using 32X Ultra Fast SCSI-2 High Speed CO-ROMDrives

CD DupePro 28x Professional CD-ROMDuplication Subsystem

12x Standalo CD-ROM Duplication System

• . ' '

ParallelPert RX CD-It/RW HP CDWriter Plus7200e Parrallel Port Kit,. $620 CD Labeglng ltlt w/1OD Labels .....,.. $79 CDWrttlaRSoftwareferNIAC ..... $ 8 49

100 Base TX and 10BaseTAuto Selection C041W 924.99 Each

• RAID 0,1 3/5

Perfect Image Near-laser-quality CD Labelling Printer

• TCP/IP, SNMP Management • Windows 95 8 NT client support with SMB «UNIX clients with NFS • Plug and Plaanywhere y onthe LAN o Host 8 Operating system independent

, wbRB Il~ '

ALLPRIQS AREIN CANADIANDOLIARS. SALES TAXANDDSTARENNINCLDDED INPRIQS. ADVt nSEDPRIQS AREALREADYDISCOIINTED3"YaFOR CN IL ADD 3'/9 fORANOTNER PAYMENTMETNOlh

MuL rMaDTA

Ie •

I ' r

s' I

I I

•

DEALER ENOllRIES WELCOME. PRIQS, SPEOFICATIONSANDAVAILABILITY SIJDIECTTOCIANDE WITROIIT PRIORNNIQ. ALLTRADEMARKSAREOFTHEIRRESPECTIVEOWNFRS. ITIIS MULTIMEDIAEFFECTS, INC. I I' I : : I all I I I II II I I I

TCP TEST LASS g

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

Risk and opportunity — the two are never very far apart. If you want to get a computer at the most attractive price, you should invest some time in researching your purchase, to reduce the risk of buying

Fujitsu hard drive? ATI or Matrox graphics card? Creative I.abs Sound Blaster audio card?)? Check the components to ensure they are in fact the same as the configuration stated by the sales rep. If you aren' t sure which components are the best, check Cu?npnter Paper Lab reports, either in back issues of the paper, or on our Web site {hltp://www,tcp.ca). Do y o u r h o m ework before dropping your $1,000. One obvious thing to check is whether or not t h e CPV chip has been "over-

model lettering sanded or scraped off. An o verclocked chip w i l l o f t e n b u r n o u t quickly 'or suffer other defects. There is an article located on the Web at http: //www.heise.de/ct/english/98/09/022/, with downloadable software designed to detect inconsistencies in Pentium II chips, including overclocking. If you' re not sure about a Pentium II chip, check this out, {Thanks to Stephen from STD for the pointer,) A nother major consideration i s t h e warranty. The norm in the industry is two

iMac peripherals such as floppy dri-. ves, scanners, keyboards and printers~, -~"'->and-the group is working

a lemon.

clocked" to give a higher frequency speed or three years for a VC, for parts and ser-

You should start by looking under the hood beforeyou buy. What brand name components are in t h e computer {Intel processor and motherboard? Quantum or

than it was manufactured for. Overclocked chips often have a sticker on top of the chip to conceal the real, authorized clock speed, or may even have had the chip

with manufacturers of these devicei'to l. "":

For a few dollarsless Cllntilnle«/ firnn pnge40 connection, for around $1,000, plus the cost of a monitor — subject to certain conditions.

Do your research first!

v ice. Any

U$B DR the IMic'

NB — The Los Angeles Macintosh Group has launched 3 new Web site dedicated to helping Macintosh users take advantage of untversal serial bus

{VSS) products. The system is adopt~: in the new iMac computer. LAMG's Web site includes information on

w a rranty f e atures t hat a r e

promised verbally by the sales rep should also be printed in th e official warranty form. CI

togeter'h.

provide current drivers and links to company sites. http: //twtw.usb4lnac.cd' '~~, ~,,

• •

I ABIT ABIT ABIT

PX5 LXS BX6

f112 $165 $219

ASUS

ACER ACER

TXP4 TX97X P2L97 P2B A XSSPRO W/IMB AX5T AX6LC

ACER

AXSBC

$120 $140 S160 $215 $149 $126 9'l42 $2'IS

ASUS ASUS ASUS

AGER

AMD KS 266 f 150 AMD KS 300 $185 A MD K 6-2 2 6 6 $170 AMD KS-2 300 f 260 AMD KS-2 333 $350 INTEL PB CELERQN 2 66 $ 1 4 5 INTEL PB CELERQN 3 00 $ 1 8 5 INTEL Pll CELERC?N 3 88 $ 3 ' I S INTEL Pll 266 $320 INTEL Pll 300 $380 INTEL PB 333 $460 INTEL PB 350 $61'5 INTEL Pll 400 $930 INTEL Pll 450 $12QO I

'l4" 15" 17"

78C 79G 99C

15"

$240 %8

E44 SG SGD 5GT SP SP+ SPC 6P SG

1/"

17" 19" 21"

f 600 $560 $411

N' $785

$1275

DAB5IIOO

15" 15 15" 17" 17" 17" 26" 21"

21" 21" 21"

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15" 17" 17" 1'7" 17"

17" 19"

76C 76¹

19"

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SSC

17" 17" 17"

1%" 17" 17" 17"

345 54E

15098 511B

$340 $255

1 71/S 2000M 2102M

$640 f551 $395 $1295 $1755

518X 1704C 1705B

$249

BERG BV S M LISAO FX-85 FX-C5 FX-CSS FX-CS TX-C7 TX-C7$ FX-D7 TX-D7S FX-E7 FX-ES • 05VADN0 C MA I O CM620

15" 'I'7"

$568

@so $870

f 1015 $1666 $1319

$1856 $2161 $2081 $276$ $359

$655

17" 19" 19" 21" 21" 21" 21"

15" 'I7"

17" 19" 21" 21" 21" 'l5" 'I5" 17" 17"

17"

1'7" 'I7" 1717" 'I 9" 20"

'l5" 'lS" 'l7"

17" 17" 17"

19" 21" 21"

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32MB

$ 55

$6 5

64IVIB

$ 122

$13 3

128MB

$225

$24 9

$806

15" 15" 'I 5" 17" 17"

$1195 $1509 $1699 $2673 $261 5 $2295

CM8622

CM8Q2U CM813U

• 0VALSSAL VISIONMASTER 550 $419VISIONMASTER 17 $762 VRRONRA51k BIO I? $865 8901GT $1192 VISIONMASTER 500 $1750 VISIONMASTER500T $1750 VISONMASIERNO?I $1652

17" 1/"

19" 19" 21" 21"

$101 $161 $348

$451 $512 $484 $544 $730 $1216

MI V D V D 5 $ 000 DS15VX

$336

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DP16166

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A7ao 6706 M760 P756

E900 ESOO+

E1160 E 1166+

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INT VOICE EXT VOICE INT INT INT VOICE EXT EXT VOICE IRT VOICE INT VOICE EXT VOICE

$51

$1'l5 $1?5 $165 $189 $189 $?¹9 $69 $120 $151 IICT $124 INT VOICE $149 EXT $161

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447XPRD 447Z

447ZA 446XPRQ 4 45X 1 2 5 9

V115 V115T

15" 15" 15" 17" 'l7" 17" 1'7" 'l7" 19"

15"

PSQ PM15

PM15 950 SM50 P70 PM17 670 S70G

SM70 SL96 P110 6110

BJIjk BI00kG 5008 500P 5669

4 .3GB $189 5.7GB 6.4GB $?5? 6.8GB Z SGB 8.4GB 9.168 10.?GB

12GB

'l3.6GB

BET8 $ 2 54

5.1GB 8???

'I 5"

$441 $414 $811 $890 SSSS $668 $1185 6'l916 $2066 8'l580

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$472 $840 $681 $441 $651 $867 SSS1 $1495

D00kV 101ES IOOGS 206ES 200GS 200PS 400PS 500PS

$390 8423 $739 8853 $1020 $1275 $2020

15" 15" 17" 17" 'I 7" 'l9" 21

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8305 $516 $251 $2S1

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VS31

$230

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INMNSDOIDD E656 GS53

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GA655 P655 E771 EA77'I EA77'IB G7'71 G773 CIA771 GS771 GT775 P775 PT77'I P T7/6 - 2 G790 PS790 GSOQ G810-2 MB'110 P8'10 P815-2 PT813-2

$546

$546 $502 $632 $624 $509 $709 $709 f778 $875

$755 $979 $1880 $1 375 $15QO $1496 $1730 $1 575

I $05 $50

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SSAWE04 60LD $100 8 5 POl?0 $ 130 M00 $180

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21" 21"

$1435

$699

$867 $97S $581 $7'71 $555 $999 $1865 82175 $1666

DP760 DPLUS71 DPLUS72 DS'71 DSSOE DP1666

$299 $860 $435 $5¹6 $708 5'743 $1Q'17 S11'17 $1686 8'l330

INTEL P2 2SS CELERDIII 22IIB SDRABI 2.2GB DRIVE 24X CD RD!B GVC ESIC VOICE MODE!R 1S-BIT SDIIND CARD 4NB AGP VIDEO . 1A4 PLGPPV 1 S4 REVBGARD IIDIISE IBID TDIIER CASE

$870

DJ717 DX70OT I?X715T D JSOO DJ920

ACER ACER USN Win0¹edem USR USR USR USR GVC WIn0004¹m GVC GVC Sllpr¹Express Sapr¹Express SxoraExpress

3 2 x 38 x $ 75 $ 8 1 P ANA S Q N I C $70 f ¹ % T QSHIB A $ 80 $9 1 U S DRIV E $ 55 $ 7 5 CREATIVE DVD KIT $299 DBGOEIDE05$ ACER 2/2/6 KIT $399 MITSUMI 2/8 KIT $349 PLEXTC?R PLEXWIIITER SCSI $596 YAMAHA 4260 INT SCSI $6 11

21"

SSALG 0kk O 0 N BIEOk DJ530 $250 XJSOOT $338 DJ760 $407 D J762 $767

D J7Q2E D J707

NEC

A500 E500 M506

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&35 4MB Xpe& 98 Xpert@Play 98 All-in-Wonder Pro $3 1 1 ¹ m b m o «lul e $5 0 D IBWIDk D Viper V330 $125 Fire GL 1000 PI«? $203 Monster 3D II SBBT55OX G 106 Predxe«iv¹ 6?00 MVstilqxe/MRlextum

DIMM 111 MHx

CM841 CM751 CM752 CMBOOU

CANON EPSQN ¹OO EPSOM 60 0 EPBQN 700 EPBQN 800 E PSQN 8 5 0 EPSQN PHQTC? EX HEVVLETT PACKARD LEXIVIARK 1000 LEXMARK 1100 L EXMARK 31 0 0 LEXMARK 3200 L EXMAR K 5 0 0 0 LEXMARK 5710

I I

CALL $21'6 $272

$364 $398 $492 $642

CALL

$181 $155 $256 S256 $252 $339

UPGRADE YOUR

COMPUTERS'A

PENTIUIN'8 . 266MHz MWPf "'."' 5. 32MB RAM '

Inslslation Bnra

I R ESM

•

SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

TECHNOLOGY IN EDUCATION

- INDUS SYSTEMS

2Lea r n teaches teachers to use the Web

Why should you go for Nlicrosoft certification?

Hereareatleastfourreasons... I. A salary survey shows striking increases in compensation for MCSEs.

with an Internet connection. Knowing how to use it to its maximum potential is the great challenge for educators at all levels. Thanks to a c ooperative relationship

3. Microsoft's certification is recognized worldwide. Whim you tell prospective employers that you are an MCSE, they understand the level of your knowledge.

Systems Engineer

of interest to parents, kids and teachers. The 2S- to SO-word descriptions for each link should speed research and help filter Web

pages. The information is so well written, organized and presented that a print copy should

be available in every school in Canada. The between TELUS (a Alberta telecom company) site wilt help kids researching projects on the

individuals.

i ••

he Web is often likened to a giant

resource library available to anyone

2. Rescitrch indicates that Microsoft cenificauoit has significant benefits for both employers and certified

•

being added. The list now includes 1,29S sites

By Jean Allen-Iheson

Bright Futures Foundation, th e Teachers Association, the Alberta Boards Association, the College of School S u perintendents a n d Education, help is at hand.

4. Major businessesnow iodiiite MCSE certification exams in their internal certification programs.

A l berta Web, and provides parents with a list of links School on everything from pediatric medicine to parAlberta enting babies. Alb e r ta While 2Learn was organized to support c urriculum in Alberta, 99 percent of ! t i s

Five Alberta teachers are working to pro- applicable to the rest of Canada. One of the •

•

d •

Fully IIIstructor-Led ijjjiicrosoft ONcial Curriculum

d • d

vide online help in understanding, using and implementing internet projects in classroom activities. And what a job they have done! Their site (http;//www.2Learit.ca) branches out

Lectures Labs StudySessions Quizzes There are two channels that Microsoft uses for 8 • teChniCal training, ATECS Autastrituurx~d tc a • and AATPs. An ATEC is geared for fast-paced training suitable for the 504ltt Discount on Exam Fee corporate environment where yoo start working on the application right away. An AATP, on the For more information please visit our other hand, follows the academic appmach web site atwwwinrtussys.corn or strop in where trainiag is dispensed at a slower rate so to pick up a broeir ure. that you can assimilate the mfomatioa we/I sad retain it until you stan working on the system. •I • • • • • a There are over 2$0 Micmsoft Authorized AcademicTraining Progmminstitutions over the s u • • • • a World aad INDUS SYSTEMS is one ofthem, •

Iu •

64Megabytes100itlhz SDRDl Memoryw/KCC 7.6GB Quantum Elite 512K Cache Hard Drive ASUS P2Bi440BX Intel Chipset Mainboard VIEIISONIC P775 1'7" Q.25 1600 Mon. ATI XPERTiui%0RK 8Nb AGP Card ' :::;:5:,,...,, PanasonicDVD-2 Drive w/Realmagic ' '":;i: I::;

,:„.p$ ;:

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SoundBtasterAWEdssoundeard p ':g',.'., IS Yamahu YSTM$25 SPeakers w/Sub. j,:;:, '+"""g'st's~isjr-.-:Q: - '.'„:::; Acer 56kV.90 Voice FarModemlnternal .:-'""c':.' .",":,';-.'",..'-„u;-",",'-':~~ Panusonic I 44Mb 3.5"Floppy Disk Drive KeytronicIW/5 Sin 95 Enhanced Keyboard Deluxe Pro III A TXMID Tower Case Logitech 3 Btn Mouse and Mouse Pud

la~gg

Windows 9S CDOEM with manual 2 Year labour d'c1 Fear parts iu depot vrarranty. CD ROAIS: NEC 32X IDEr24X SCSI S$! I40 Psmtsooic 24X'32X IDE 7 $ i 14$ Toshiba 32X SCSI I7$ Toshiba 24Xt32X IDE 79i99

CBrsyttTKRS:

HF 7200i IDE httcmat Panssomc 4xWtSxR SCSI

R coh ZxW,ixE,'SxRSCSI Yttmatut4260i SCSI kit Yamsha 4260 SCSI (bare)

$20 46$ $0$ SS0 64$

lr4XAtonESSSi Aocr $6K V.90 F Mtot. S9 GVC $6kiot Win ModamOEM 7$ USR $6K F,'ViM Iiit .ExL 13$/22$ HARD DRli XS'' Fujitsu 2.6r3.268 I9$120$ Fujitait 4.3i6.40B 22$i2S$ Quantum 3.2 4.3GB UDMA 21$/2$0 Qutmtum 6.4r'S,4GB UDMA 29$/440

Quaamm 4.3r'6.4GB U sICSI399/$I $

S eagate Bmsmda 9.16 UW 9 9 S Westcm Digital 3.2/4.3GI3 20$/23$ Wcsrem Digital 6.4/S.468 29$<417 IomagtiZip I00 IDE hiz I0$ Pariaststtic Ls- l20 120Mb Drive 120

ed>a '4<~ d

gjdu~~us

Continueri on page$2

into around 100 pages of clearly written information, links, ideas and sample pro-

jects.

j s ".". ds'ttS' P ta-'s' g d

If this site were put together in printed form, it would make up the best discussion

re • rs rsr m

e i rc ~ w '@t~ .u;

s i e r e t u srr

of Internet, its features, limits, issues, how

. ore

""teuu

It also reflects why the Internet is such a wonderful information and

• e r~

to use it and suggestions for students and teachers that I have seen.

learningtool.

The project, while it appears to be complete,

•

objectives was to provide a place for dialogues between teachers and mentors. It was intended to be ua vehicle that helps teachers see the

is ongoing with more information and a growing list of annotated Internet sites

I I

64MegabytesSDR4 M Alernory 32Megabytes SDR4NMemory 6.4GB9suntum EIDE Hard Drive 4.3GB Quantum Hard Drive Pentium440LX Intel Chipset Muinbourd 430TX Intel Chi psel Mbd. Acer 76C 17" Acer.27 1280 Monitor 14"n .28 l 280 Monitor ATI 3D Xpert'N SMb Video Card S3 4Mb PCI Video Cofd Panusonic 3ZXIDK CDROM 32XCD ROM IDE SouadtttasterldrClsoendCord .j;::sj,.:;;::::::':.":-:.:.„::::, 3DSoundCard FamuhaFSTM7SPeakers -".,'';.-=::,:.::;.",,'.:,::„:„:~~ I W 8'uttsSpeakers A c e r 56k V90 Voice Fax Modem Internal 56k Voice Fax.'tlodem Internal Punusonic1.44Mb 3.5" Floppy Drive 1.44 FloppyDrive 104 Keys 8'in 95 keyboard Keyboard 1Q48'inN Mid TowerCasew/230 Watts PSU NidTowerw/230 Watts Power Supply Microsoft "J" 2 Btn Mousew/Pad MS Compatible Mouse Ilindows 98 CDOFMw/Manual @endows 95CD OEM W/Manual 2 Fear labour djt 1 Year parts In Dpt. 2 Year labour 4 1 Year arts In t .

t'RrtvrKtr:

blgitrtORI' I Mbi4Mb SIMM 30 Pin slt$ 4Mb/SMb SIMM 72 Pm 1$i22 16Mb/32bib SIMM 72 Piii 2$/43 4Ittlbigbtb SibiM 72 EDO 17r24 16Mb/32Mb SIMM 72 EDO 2$!4$ I SMb/32btb SDRAM 39/4$ S4Mb/12SMb SDRAM I09i20$

~anon TC2$0t1$JC4300 IS $:24$ EPSON 400/600/S00 22S/290i40S HP Laser Jet6PI4000N 949it S9$ SCrLVYERSi

UmaxAsira610Pit2IOP 1 7 $i260 HP Signai $100/6100C 3$$ r9$7 $0Ptlts CARDR Sotmdslaster 16 Pop 39 Souiidbttislar AWE 64iootd S$/19$ l'ttsEO CAgDSi

hlorHERBOARM Asus TXP4 $12k L2 430TX

13S Asos TX97-E/XE $12k L2 179/16$ Asus P2L974401'X ATX 179 Astis P2L97S 440LX UW-S

3 I7

Asus P2L97D 4401 r Dual CPU 3S4 PC PARTNER 440LX 140 QDI Pll Legend V 440LX ATX 14$ kloWITORS: Accr 1$'$6C/78C.26' 2ts9!4S9 Daytek Digirstl I2S0.2S 23$ Ptmssoaic S$0iP70/F70 299/3$9i69$ Stmy 1$u 100ESiSF 1024 4 0 $/449 SOrty Iyu 700BI700P $S$! 7 6 $ Viewsomc 1$u 66$3 12&O.ZS 342 Viewsooic 17" V773/V77$ $10i$9$ Viawsoaic 17u GS771/P77$ $S$/66S Viewsomc 2 to GS10/PSI0 I3S$/I $40

IBM ThinkPad 310ED Notebook Computer ON SPECIAL $1555

euuul eau Seeueeeoeet sl t tet ATI TV Tuner (OEM) 10$ AT13DXpress i o n 2/4 Mb $$/S9 t u~ ~ ~ ~ ~ ~ ~ ATI AGP XpcrtratPIay4/S 13gii7S ATI AGP XpentIWork4/8 129/16$

< CBN solutiolls I

ATI Xpen<dit Pttiy4/gMb 1 3 $!16$ ATIXpertidoWork4/sMb 11 $/14$I Compuworld Business Network ~ ATI All ia Wander Pro4iSM 30$/3$S Diamond Moosier3D SM Voedo2 29& I 4800 Sheppard Ave East,Unit tgl05 • Searborough,Ontario, M1S 4N5 a Diamond Monster 3D 12M Votto2 3SS Sales (416) 299-8191 Matntx Mil. 11 4/8M PCVAGP 179/279 1 Faz (416) 299-1105 iYETWORiff.VG:

3Com 10/100 PCI (QEM}

OvisLmk SPort 10 Base THub DLiok 4 Ports 100 Base T Hob

Service (416) 299-8782

M OPs-SAT 1 0 - 7 P M L ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ J

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SCBrborough R i chmond Hill

Pickering

um Ave

Scarborough:

Mon - Sat: 10am - 6pm Sunday. 12pm - 4pm

.4810

N M

C P& %S I K

S N Ni N W

Richmond Hill:

sheppca East

i SN

www.throne.corn

We provide high quality components and upgrade service u/ith a ffordable prices!

4810 Sheppanl Ave. E. 1211 Kingston Road Unit 224, Scarborough Unit 85, plckering Tel: (416)609-1668 Tel: (905)881-3299 Tel: (905)839-9333 Fax: (416)609-8860 Fax: (905)8814933 Fax: (905)839-9105 Email: scarborough Email: nchmondhill Email: pickering ©throne.corn lothrone.corn ©throne.corn

etnttwt%

/is Pentlum: QDI Titanium T1, Intel 430TX chipset

& AMD 512K cachemo t herboard. Celsron: PC Partner, Intel 440EXchipset M.B.

Pentlum 0: PC Partner, Intel 440LX chipset M.B. 2 Serial ports and 1Enhanced Parallel Port, and USB (Universal Serial Bus)

32 meg SDRAMmemory, Ball Bearing CPU Heat-Sink Faninduded Maxtor 43GB Ultra<MAHard Drive Panasonlc24X EIDE CD-ROM 1A4M FloppyDrive Yamaha 16bgs sterno 3Dsoundcard with CD ATI 3D Xpmsslon PCI 2 MegEDOSVGA card GVC 56K InternalWinmodem Med-Towercase &250W Power Supply 24W Speakers 104 keys Windowskeyboard MitsumiMScompatible mouse & mouse pad Imago 15" Digital Control LowRsd. SVGAmonitor One monthunlimitedaccess of Internet, w/CD 2 years labour & 1year partsdepot warranty Windows 08 isnotinduded

ANID K6 233 AMD K6 266 Celeron 266 Celeron 300 Pentium II 266

$1019 $1059 $1069 $1119 $1249

Pentlum ll 266433: QDI Legend V, Intel 440LX chipsetmotherboard Pentlum 0 350400: QDI Brlgiant I, Intel 440BXchipset moths*oard True Pengum 8 CPU with 512K Cache, 2 Serial ports snd 1EnhancedParallel Port 64 Meg SORAMmemory(68Mhz used on Pll 266-333, 100Mhz DIMM used onPll 35th400) Pentlum 8 CPUHeat<ink Faninduded Nlaxtor 6.4GB Ultra4lMA Hard Drive Acer 36X EIDE CDROM & 1.44M FloppyDrive Creative Labs Ensonlq Audio PCIsound card ATI Xpert SSAGP 8 Meg SVGAcard with MPEGfull mogon video, 3Dfeatures, support

Pentlum 0 266433: ASUS P2LS7motherboard Pentium 8 350MO: ASUS P2B motherboard 2 Fast serial, 1 En. Parallel port &supportUSB True Pengum 8 CPU with 512K Cache Pentium II CPU Heat-Sink Fan included 64 Meg SDRAMmemory (66Mhz used on Pll 266-333, 100Mhz DIMM used on Pil 350-400) Western Digital 8.4GB Ultra-DMA Hard Drive Panasonic 1.44 Floppy Drive Toshiba DVD2 EIDE CD4tOM Drive Sound Blastsr PCI 126 soundcard with CD ATI XperkNplay AGP 8Meg Videocard WiS DVD video support and TV output

Aoer 56KV.SOinternal Dale/FaxNoice modem

ATX Med-Tower case wl 250W ATX Power Supply SOFA desktopmicrophone Altec Lansing ACS45 Subwoofer Speaker System Microsoft Natural PS/2 keyboard Logltech PS/2 First Mouse Plus with wheel &pad Daytek 17" .26 Flat screenDigital Control Low Radiation Super VGA color monitor One month unlimited access of internet withCD Prefoaded IMndows 68 withmanual &CD 2 years labour & 1year parts depot warranty

ATX Med-Tower casewl 250W ATXPower Supp' Dowa 120W Stereo Spsmkers Keytronic 104 keys PS/2 Windows keyboard Logltech 3 button PS/2 mouse with mouse pad Daytek 15" .28Non-interlaced Digital Control Low Radiation SVGA Color monitor

One monthunlimited access of Internet, w/CD Preloaded Windows SSwith manual & CD

Pentium II 266 Pentium II 300 Pentium II 333 Pentium II 350

Pickerlng:

Mon- Sat. 10am -Opm Sunday: CLOSED

Mon. Sat:10am-6pm Sunday: CLOSED

$1689 $1T49 $1899 $2169

USR 55K V.SO Internal Data/Fax/Voice Modem

Pentium II 266 Pentium II 300 Pentium II 333 Pentium II 350 Pentium II 400

$2469 $2519 $2659 $2949 $3259

QDI Advantage 512Kmotherboard AMD K6433 CPUwith CPU Heat-Sink Fan 32 Meg SDRAM memory Panasonic 1A4M Floppy Drive Panasonic 24X EIDE CD-ROM Maxtor 2.8GB Ugra-DMA Hard Drive Cirrus Logic 2 Meg PCI superVGAvideo card Med-TowerCase &250W powersupply Acer 104 keyswindowskeyboard Mitsumi serialmousewith pad 2 years labourand 1year partsdepotwarranty Monitor & Windows98 are not included •

•

Pc Partner EXB, Intel 440EX mothe*oard Intel Celeron 266 CPUwith CPU Heat-Sink Fan 32 Nleg SDRANI memory Panasonic 1A4M Floppy Drive Panasonic 24X EIDE CD-ROM Quantum 3.2GB Ultra-DMA Hard Drive Trident 9750 4 Meg AGP superVGAvideo card Med-Tower Case & 250W power supply Acer 104 keys windows keyboard Milsumi serial mouse with pad 2 years labour and 1 year parts depot warranty Monitor & Windows 98 are not included •

• 4 8

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386, 486 ~

Pen t i um

QDI Titanium, Intel 430TX ' AMD K6-233 CPU with CPU Heat-Sink Fan 32 Meg SDRAM memory Cirrus Logic 1 Meg PCI SVGAcard Instagagon Included 9 months parts IL labour warranty

Celeron 285 " )PC Peyft(er) 8 898: Pent)urn il'288 (PC Partner) 8 529 . 3 2 Iweg to 84 Nieg SDRAiill +

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C A S E e~

p m w Bq ply

INPUT DEVICES

IDE/SCSIharddrive reiieveble kit $30 Med-Tower 7 bays250W $42 Acer 104keyskeyboard $14 SCSI externalCase2ee/s 5tu66pie 120/145 Med-Tower6bays250Ww/Slide Doorf 52 Keytonic104keyskeyboard $24 IDE: Hi-Tower, 7bays250W wlSlide Door$72 MsNaturalKeyboard( w/Systere) $50 Maxlor 2.6GS 173 Full Tower, 10bays 250Ww/Slide Door$ 64 MitsumimouseMScorepe5ble $ 9 Maxtor 4.3/6.4GS 205/250 ATX,MedTower7bays235W $ SO Ms Intelli Mouse(w/Systemonly) $32 Medor OA /11.5GS 336/43" ATX,FullTower10bays235W $130 Ms SWprecision pro(USS) $ 99 Mexlor 13.6GS M6 Power Supply250W/30OW 26/42 LogiiechSerial/PS2 mouse $ 20 QuantumFireball 32/43GS I SO I 217 ATX PowerSupply235W/250W 50/55 LogiiechFirst Mouse+(Serial /P62) $26 Quantum Fireball 6.4/6.4GS 265/375 ATX powerSupply300W 5 05 S eegate Medalist p/o4.5GS $ 26 2 S eagete Medalist P/o6.5GS $ 32 0

1)EMORY

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FAX WIOOEINS

( Please call for the current price, Microiek V310color (Parallel) $136 GVC 56KInt winModem $62 or refer to our WEB site ) STORMpegescan(US8) $194 AGER56K Ini with voice V.SO $79 ATI Xp ImageWave (Parallel) ert4M(SODIMM ) $ 65 STORM $132 USR 56KInt V.SOwin Modem (retail) $130 SIMM1M/4M-70,30pes $3.5/15 ConnectixQuickcetnVC(USS) $165 USR 56KInt V.SO (retail) $165 SIMM BM40, 72 pins RegI EDO $27/25 USR 56KInt with voiceV.SO $130 SIMM16M40,72 pinsReg/EDO$25/22 VlOE© CARDS -,ii). USR 56KIntwith voiceV.SO reku~$164 SIMM 32M40, 72pins RegI EDO$64/54 ATI TVtuner forV.S/3DXpression ISA 106 USR 56K Ext V.SO Irate' $164 SDRAM 32M,166pins $54 PCI: USR 56K Ext voiceV.SOPRO (reia$)$252 SDRAM 32M, t66pins100Mhz $64 Cirrus Logic5446 1M $26 SDRAM 64M,166plns SDRAM $142 ATI 3DXpression EDO 2M $46 NETN©RKS (E(he~~ SDRAM 64M, 166jins 100Mhz $167 ATI 3 D Xp r eei on E DO 4M $62 OvIsUek16bile ISAcard CO%RIVES SNRIT ERW SDRAM126M,166pins Seagste MedalistPro6.1GB $ 4 55 Cl U CHlPS ~ ~ ~ $25 $256 ATI Xpsri @ XL 4M $73 OvisUek 6puris 10 BaseThub Western Digilel 32/4.308 1 6 6/213 ( Please call for the current price, Panasonicint24XSCSI CDDms $131 SDRAM126M,166pins100Mhz $76 $286 A TI X Play SS O M $164 Penesonicint24XIDECDDrive Western Digilel 6.4/5.4G8 273/355 or refer to our WEB site ) $65 GVC 16bitsISAcard(pep) $30 A TI Albln-Wonder ho 4 M $301 c 32XIDECDDrive SCSI: Cooling Fsnfor 466/PenSum $5/7 Psnasoniint $76 INKJEY'PRINTERS~ GVC 32bile PCIcenl (PnP) $34 Cease 30 Bl a srsr voodao2 OM retail 255 Aeer int 36X IDE CD D ri v e Quantum Rrebaii SE6.4GB $ 5 2 5 Coolingfor Fan Pen$umII $79 IEEE Bidirecbon DLick PCI10BaseT $16 $42 pri n tercsble 6 R $15 Craafive 3D tuaster voadont 12M retail 346 Toshiba inl DVD SI 1 102 Dri v e onl y Q uantum Fireball SE6.4GB $ 66 5 $169 CanonBJC-250 DLink PCI10/100BaseTcard $70 $165 Diamond Monster tg Vaodoot BM $ 276 Qu, VMegll 4.5GB UW $515 AMD K6-233/266 Acer int 6 by 2 IDE R ewri t er Ki l $430 D Link 4 ports 100 Base T hub 130/160 $160 LIVEN $246STB Nilro 3D 4M $ 116 Inlel EtherExpress Qu. 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Sulk/Retail 3 3 5/365 Yetsahs int CDW4260 6 by4 ST 10II w/connastor $12 Desk Jet 722C 6 M $ 170 Ethernet 10/100 $3SSA TI Xpert@plsy 96 Seegate Cheelah6,1GSST-39102LW 1219 hlel pent.ll 333. Sulk/Retail 4 5 5/500 SCSI RewriterDriveonly $640 HP BT 25lt e/caanaaxx $16 HP Deskiei1120Cxi $650 ATI All-In-Wonder Pro 4M $ 320 IntelPent.6350, Bulk/Retail 6 3 5l675 108aseT( RAS) Jack $ 1.5 Lexmark 1100 Nreszssssrs $166 ATI Alan-Wonder Pro 6M $ 359 Panesonic35'1.44Meg$oppydrive $25 Intel Pentll 400, Bulk/Iteteil 9 2 0/650 Blank COdIsc (SASF, Mexell) $ 2 Lewnerk 5000/5700aeaaraaww BNC Connector/ SNC T Connector $3 $260/370 Intel Express 3D 4M retail 130 Pen.L6-120 3Z 120Meg Soppy drive 122 BlankCDAIsc IHP) $3 $3 MiledumG200 6M $ 170 Terminator LS-1 20120MDisk $16 Blank RewritableCDdisc (HP) $22 4JkSEIIILED ieRINTERS Metrox Melrox MiiIenium G200 OM retail 1SS HP6L 6ppm 1M 600dpi $515 iomegs IntIDE100MegZIPdrive with Sofkware. (Bicroeo8086verslons HPOP Oppm 2M 600dpi $ 669 NOSIITORS ~,: 2IP ToolsUfiges . $122 QDI Advantage Pentium512KVIA $ 90 SOUI4D CARQS HPOMP Oppm 3M 6OMpi $1169' All raaeitwscanr ISS%CanadianWarranly' must bepurchasedwllh Systems) IOmegaParefel tOOMett ZIPdrive $155 QDI Tilsnium Pen6um512K430TX $103 Yamaha16bits 3Dsoundcaid DeylekNon-In 1024.25 $19 HP 4000 17 ppm4M 1200dpi $175 Windows 96wiihinstellafon (OEM) $165 $148014' IOmege100Meg ZIPdsk $14 . 5 Acer AXSS Pro /tfÃ $146 Soundblaster16cardpnP(bulk) DaylekDigital 1280.25 $215 WindowsNT4.0Workstelcn (OEM) $290 $34 HP 4000N17ppmSM 1200dpi $169515' SyquestInt/Exl 1GSSpaxQdrive $266 ASUS TXP4 $125 Soundblaster 15" Imago 15HX 64Value (bulk) $75 HP 5000 16 ppm 4M120Mpi flair 1070 1260.26 $200 WindowsNT4.08erver 5User $1030 Syquest1GSSpsrQ ce/Sage, 3pack 5145 ASUSTXS7L 3 l43 SoundSlasterAWE 64Gdd(Retail) $196 HP 5000NIOppmOM1200dpi ttxtr 2640 15' Sony100ES 1260.25 $415 MS HomeBundle 96(OEM) $ SO HP Int IDE5GBtapedrivewlS Tsye $260 ASUSP2E84408X $154 Enex)xiPCIsoundcant 17'Acer76C 1260.27 $435 $36 HP 6000 24ppm16M1200dpi ttxt73370 MS Oliice 07Small Business(OEM) $325 HP Ext5GSParelbl tapedrivewfl'ape 359 ASUS P2LS7440LXN X $160 Crealve Labs EnsonxlPCI soundcard 53 tT Daytek 1726D 1260.26 $400 M SOBce Pro 57(Trade Up) $ 4 6 0 Seagete IntOGBSCSItapedrive $440 ASUS P2LS78440LX uweCN NÃ $305 SoundblasterPCI126 17' NECE700 1600 .25 $140 $710 Lolus Smart Suite 67(bulk) $42 Tape600M/3.2G $35/44 ASUSP284408X4$2 $226 PRINTER ACCESSORIES IT Soey200ES 1260.25 $765 Tape SG I BG $47/57 ASUSP28-5 (U2W4CSI) 472 $4 2 0 $660 4/6 Meg: Hp4+/4M+/4P/5P/6P $37/60 1T Sopy20OGS 1260.25 ASUSP28-D(Duel CPU) dfÃ $396 S|aEAKERS S IllCB 17'Opliqueetv75 1600.26 $555 UnlrttssrrMl$tihle gator 4/6 Meg: Itp 4/46y5SVI200 $56/75 IDE ISACNTR16550I/O $27 ASUS P28.06(csaCpuautu/4CSi) $635 17' Viewsoni c E771 1260.27 $486 SUSL $50/127 Basic speakers ASUSSC-200 $60 $ 6 4/6 Meg: HP I? Vewsonic P775 1600.25 Supply (UPS) DOWA 24Wspeakers ASUS SC675UW $16 16 Meg: HP 4+/4M+/4P/5P/6P $ SS15' Opflquestv95 1280 26 $730 $ 145 PC psri/xx Pen$umll 440LX $ 1 3 0 $775 APC - AmericanPowerConversion $120 15' Sony400PS 120Wspeakers Adeptec2540Ukit (bulk) $235 QDICeleronExcelient440EXNX $136 DOWA $26 16 Meg: HP 4000 $ 30 1600.25 $1320 Personel 7Outlet w/Modem $ SS19' ViewsonicG790 1600 $55 HP Tonerfor 4U4P/4MP Adsptec294OU Wkit(bulk) $259 QDI Legend V440LX NX $140 YamehaM7speakers 26 $750 Bsckup4PSPro420 $315 HP Tonerfor 5U6L $69 Pro 350W speakers $59 Adaptec2940U2W(relalfj $56 5 QDI Brilliant14408X S/rÃ $105 1S' ViewsonicP8790 1600.25 $ 935 Backup4PSPro650 $360 $12021' DiamondFireport40 UW(Bulk) $135 Intel SE4408)OA47Ã $66 HP Tonerfor 5P/5MP/6P/SMP $276 GNT 5000Subwcofer Pro 1000 $545 lc G510 1600.25 $1380 Backup-UPS $34 Viewson Allec Lansing ACS45Subweofer $103 HPSxxseries51641Acdorink

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IX I

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

T E C H N O l OC Y I N E D UCATION s

s 2Learn teaches teachers Continued f'rompage $0

Connection, the Web site has been created "by teachers, with teachers, for teachers" at all grade levels. potential for technology to enrich their proFour Internet projects are available at grams of study." But this is a two-way street. 2Learn this year with more than 100 to follow While 2Learn provides the techniques and in the second year. One of the projects curresources, it also depends on teachers to pro- rently at the site is called Exploring Haiku and vide feedback, add useful and interesting sites is designed for Grade 7 and up. (Haiku is a and succes sfulInternet projects. Japanese form of poetry that is relatively easy

Registered Private Vocational SchoolUnder Schools Act - Ontario

o Q-MIsgNjt-IIIten sive:traIIniig jeiyaviri:-..vvith stlsei ) r MCSE:co

The 2Learn site has five main strands: cur- for kids to use.) The project includes back-

An intensive hnadswntraining program provides participants with u comprehen-

ricular resource links, developing research skills and strategies, collaborative learning

ground on Haiku and a blending of Web activities and writing. It is beautifully organized projects, communications technologies and and has links to Haiku sites that include the professional growth and mentorship. In addi- auxiliary information teachers need to ensure tion, there is the list of links for parents, students get the most out of the experience. kindergarten to grade 12 e-zines (the name for One of the best strands is the section on Internet magazines), virtual field trip sites for researching and using the Web. It teaches stuAlberta zoos, art and science museums -and dents and teachers how to use the Web for parks, and a guide to Internet references from research. Just as importantly, it provides suggesBig Foot to the Canadian Yellow Pages. tions for'evaluating sites, which is something Kids, teachers and parents who do not that should be in core curriculum for computer know where to start will find this a lifesaver. use, and how to bookmark them for future use. The database of Internet sites listed in 2Learn Teachers with little computer experience is also searchable. will appreciate 2Learn as a veritable bible on Each of the five strands has three facets: a Internet use for educators. Site developers

sive joh shill of the PC nnd major LANI/WAN systems as well as industry/ government reoogaised ~di tome andse ~ fiestions. Tbis tnogram is designed for computer novices who are seeking astrong career in the Novell/Microsoft LAN,

ndustry.

WAN, and data communications i v PCTechntchm-~DI Io s n d vd'PC/LAN SuppoA Spcchdht - ~ D I lo

This program is anessenihi prerequhite w i th beforeanyone should Mok the MCSE cesttacrgaons. - LAN/WANjoh bshghtraining courses - Novell IntrrmetWore 4.11 (CNA-4.11) Unles s you havelots of working experience, it is not practical to study sg six MCSE - ISDN 4Chco Router configuration courses at thesametime because it takes - TCP/IP Transport - Designing/Planning time to digesteach ofthese courses. Please - Three ofMCSEceraacoaon comses call for more information. + And much more...

Your I.T. Career = Certified Diploma + Professional Certifications Other Di Iomo/Certlacote Pro rom dg Courses PC Technlchm - dLiomn program (sh weehs -agil thne) Router - ISDN Iiaia Com. dgChco Router Conagurottons

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Prerequhiie: HighSchool or College diploma orequivalent Close Thner FuU-time. 5 days e week. asst sierra s~t r l ose .

foundation of skills and information; explo- have even included a 2Learn Forum for teachration of ideas, processes and projects; and mentoring and communication within the

Se ~ te hor~zS 19SS

cocoon of their school or classroom with limited opportunities to share and receive ideas for successful classroom activities. The latter strand tries to address this need, Other strands provide the information that teachers need for successful Internet use, especially when their time for learning and implementing new skills is limited. According to Catherine Kullman, one of the t eachers i n th e T e l u s L e arning

< Job Search/PhgcementService tO Detailed TrgdnhggCahdog available t/ Co-op with Acroteh Data Service Group,etc < Yonge 8r,Sieeies - in Steeieg Square Plaza

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dents, including how to reference Internet sites

for research papers (http://www.2leam. ca/evaluating.html). Between CD-ROMs and Web pages, compiling a reference list with proper citations is tricky these days. In the same section, there is a great discussion on how to evaluate a Web site. The Web is still so new that most of us give very little thought to this problem. The aim is to determine the "authenticity, quality, and usefulness of any Web site." 0

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INTEL 2 0X ....................$5 5 233MMX........$24832X $75 PII 233............$3Q9 • PII 300............$429 16MB EDO.....$22 • • ] 7»AQC $335 32MB EDO.....$45 32 SDRAM.....$55 17"Goldstar.....$388 64 SDRAM ""~ ~~dy

m m

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Staging the jump

then volunteering is an important option. It provides experience that can lead to a job and demonstrates they are using free time conbolts. Clausi operates an email newsletter, structively. Resumes are equally important for which can berequested by schools and stu- volunteer jobs. dents at raclausl@math,uwaterloo.ca. Other activities can demonstrate that a The Faculty of A p plied Science and student is involved in more than the 9 a.m. to Engineering at the University of Toronto 3 p.m. academic requirement. While sports sponsors th e Da Vi n c i Co m p etition teams pr drama clubs are the norm, computer ihiip://www.eci.toronto.edu/apse/davinci/). This science, math, science or even robotics groups contest targets future engineering students are starting to appear. Many of these support and contains questions frotn physics, chem- participation in contests and competitions but istry and mathematics. Like the Waterloo contests, awards and scholarships can be won, and participation is important for prospective applicants to these schools, Organizers believe grades don't tell the entire story and these contests measure a student's ability to apply knowledge from a variety of disciplines. Good scores enhance a student's application, while a poor score has a neutral effect. Continaeif front page29

T ECHNQI.QG V I N

others exist j u s t t o ex p an d i n t erest. Membership is a way of showing teens are developing interests that relate to possible future areas of study. But what if your school does not have the desired club. 'I'he Web is a great place to look for mentoring and stimulation. In math, Ask

EDUCATIQN

Ed's Prograrruning Contest Problem Archive at

hltp://reality.sgi.corn/karrels engr/ACM/index, html. It a lso has l inks t o o t h e r s ites and t h e Programming Contest I'roblems Archive at http: //www.inf.bme.hu/contests/tasks,

For robotics, try http: //www.canadafirst.org for

information on the Canadian FIRST Robotics Dr. Math (http: //forum.swarthrnore.edu/dr.math/dr- competition for high school students and math. html) provides numerous links, problems Science Wave, an Internet content featuring from kindergarten to college levels and men- math and science for middle school students. 3 toring. For computer programming problems, see Rod Laruirand contributed B.C. statistics to this article.

om U r rainin at

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ResumeMaker

Because students now heading into university grew up in the recession of the late '80s and early '90s, many are more motivated than their predecesors to "make grades." As a result, universities are seeing more and more students with very high grades. But what about kids who are playing football or hockey and working a part-time job but do not have a 95 percent average (which is roughly the cut-off this year ior acceptance to computer engineering at the University of Waterlooi/ Universities do like to see that kids are doing more than studying. 'I'hey want allaround excellence, especially as more and more programs offer a co-op work experience option. It is easier to find positions for co-op students during work terms if they have some employment history. Even 16-year-olds who can walk into a company with a neat resume, complete with references, will be more likely to find a job. individual Software produces an easy-to-use Resume Maker program, I l ike t his one because it offers such extensive optiorts for style, target audience, ease of use and suggestions for phrasing and writing resumes and the results look professional. It even helps write cover letters. It also includes video sequences that provide strategies for interviews and structure for organizing the job search, Without some practice, teens frequently look as lost in their first interviews as they did on the first day of kindergarten. For kids who just are unable to find a job,

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SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

EDUCATION

So you wanna be a techie?

izing their young as well. According to Jim Delgrande, the director of Simon Fraser University's Computer Sciences department,

Continued from page 2I

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money. Buyer beware. Another danger that few will discuss is the alleged practice of promising more than can be delivered. The president of an Internet design agency in Western Canada, (who did not want to be named) says one job applicant claimed to have been promised $80,000 a year job opportunities upon course completion.

four-year degree if the candidate is looking forward to moving up the ladder into management," says Brown. The B.C. Technology Industry Association pegs the median wage for high-tech employees

Pay day

If you don't have the right ticket you might want to get it. Federal Industry Minister

school education or hands' experience is enough. However, there is no substitute for a

in B.C. at $40,627 per year. Not bad consider-

ing this includes employees whether they have a degree, diploma or simply a job in the field. Missed opportunities

Neither companies nor individual will come

right out and say what they are paying or being paid, but it is possible to guess. The Ainerican recruitment company BridgeGate LLC, works with both American and Canadian companies.Spokesman Dudley Brown notes that technology managers can

generally expect to move into higher salary ranges than technologists with no management potential. "Thereis a salary barrier at about $60,000 for technologists and at the $80,000 level for management in most cases," says Brown. He is talking about American dollars. In fact, while Canadians are trying to recruit from Eastern Europe, among other places, America is recruiting from Canada.

Manley offered two more thoughts in his speech: First, in 1996, the unemployment rate for people with a post-secondary education degree was five percent — about half the national average. For people with a high school diploma or less, it was 15 percent.

Second, people who graduate from universities, community colleges and vocational schools enjoy incomes 45percent higher than those with high school or less. You get what you pay for In the end it seems there are opportunities but

there are no quick fixes. There are jobsavailable but the best paying ones have the most

Michael Davies, dean of electrical and com- requirements. The best advice is to be sure puter engineering at the University of British there is a need for the skill you are interested

in learning. The human resources departments of Canadian companies don't mind telling you their minimum requirements for a position or the types of people they are most

is taking our graduates, "Canadiansare particularly desirable becausethey share the cultural attributes of their American cousins.

If you do have the right credentials there are places to offer your services.The Canadian Technology HumanResourcesBoard (CTHRB), along with CATA hasset up a databaseto pro-

Romania hasgreat programmersbecausethey have great mathematics programs. Canada vide information to CATA and its members on more than 60,000 skilled engineering and has great programmersthat speak English." Not only are companies reaching around applied science technicians and technologists the world to fill positions, they are cannibal- (http: //www.technoskill.corn). 0

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This can be a mistake, "If a candidate is looking for a purely technical track, a trade

BridgeGate's Brown confirms that the U.S. interested in hiring.

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Columbia, says "70 percent of our graduates work here in the Lower Mainland, 10percent move to central Canada, and 20 percent move to the Stateswherewagesare much higher."

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THE SECURE COMPUTER ':2

SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp,ca

%l . eke

ow important is your computer and its another one: How much would it cost you if

In last month's cover

story, The Secure Computer, we dealt primarily with

annoyance?

and final part of this fea-

Takethe analogy of owning a house.You

if a manipulative psycho befriends your

slip on the icy steps and sue you for a $1 mil-

daughter via an online gaming chat connec-

lion, but if any of those things happened and

•

As a good, habitually over cautious

immune from a variety of

tiiat system — due to a virus or vandalism, or the theft or destruction of critical information

Canadian, you would almost instinctively take some basic precautions to make your

other threats,

on your network server by a competitor —cost you your job? For most of us, these possibilities seem very remote, as hypothetical as having a serious car accident or being struck by lightning.

How much could it hurt?

http:t/www.treasure-will.corn

The best way to answer that question is to ask

•

forbid, something does go wrong; These would include an insurance policy on damages to the house, and perhaps personal injury

liability — even life insurance on your mortgage so if you die your surviving family won' t

doors and windows (and use them at night or

E-Mail: info@treasure-will.corn

,k'k

home safe and reduce your liability if, God

Do you or I really need to worry about securi- have to worry about making the payments. As well, you probably have locks on the ty on our home or business computers? when you are out). You may even have all Continued onpage 64 August 16, 1$30

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•

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Computer Hardware & Systems lIarkham - Greater Toronto Area - Canada •

However, if. the answer is "quite a lot,n then you should take a few moments to plan

mation when you order geranium seeds

By Jeff Evans

f N 7 f R P R I$ f $ L 7 O

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:-;.The Electric Mail Co'mpan'y Inc,;has : announced "that its .flagship Hectric / .In ierConnect"sc'rvi'cb' is' nriw fully" compat-'"' "ible with aH.leading LAN-based email sys-.

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TECHNOLOGYSOLUTIONSFORBUSINESSINCANADA .„;t''com p a n y . ' ; :. Intcroperable between different-LAN :.'~email systems,' Hlearic InterConnect elim-:

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the mainstream

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' ;;incoming messages are filtered at t h e : >Eectric Mai1 Co. distribution hub using ~/„.'several industry-proven tools for detecting

ideoconferencing has finally come oF age. In the last 10 years, it has evolved from an expensive technology available only to large corporations into something that even small business users can take advantage of for less than $500. As a result, the variety of videoconferencing systems has grown tremendously, as has the number of applications to which it can be applied.

'-.'and discirding unsolicited commercial ~:bulk emaiL ':: '." :

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i",::",:-;-", Electric InterConnea requires a dedi-: jcated Windows 95 or NT system on the , and suppor'ts either a modem or ;~dedicated Internet connection. Base price <for the service is US$110 per month for

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Wanted: bandwidth One of the traditional challenges to holding a videoconference has been in finding a connection with enough bandwidth to move all the video and audio at <'ltttegiated.siytrer for"sIItalI businesses speeds high enough to allow you to see moving images "Microsoft Cotp. '$AN JOSE„Calif, (NB) cand Ager America Corp. have unvaled a,. and properly hear voices. With Internet conneaion speeds of 56Kbps now <joint small business server solution. r'''-,„."'Acct.America announced, thc launch of available over standard phone lines — and even higher -:;the AcctAl<os $maH Busirtcss. Server,,that.:: speeds available through integrated services data networks (ISDN), asynchronous digital subscriber lines "aims to'pr'ovid'e «maHbu'sinesseswith a PC, ' server ''thar:." integrates:" hardware with (ADSL) or cable modem conneaions — it is now Feasible to videoconference over the Net. ( Intcrneti Web arid conrnlufilcatlons soft-: The hardware you will need is a recently produced ".ware. Acer s'ays rhe system is designed to ,':;:serve the, PC. server needy„bf,$OHOs " high-speed modem, a relatively new sound card that '-''(smaH-' oficcfhome"office user'sJised, as',. supports full duplex speech (so that you can listen and ". larger p'rofess'ionaI businesses, such as law ' talk at the same time ), a video capture card and a ;:@ ...-.Tel: 800-419-7483 Emait: ittto@eiectric,Set 'j;:;~@@..' httti:I/ww.eie/ctrIc,ttet,,:,-,.

',,'.or. architeaural 6rmsthat have from two

;is'';,",: The system~om piisc'1 of:M'lc'rosoft ': ( LtckQfftce Small Business Server 4,0 and eithe AccrAltos 330 entry-levd server — is '."designed to. enable businesses m set up I4shop dnth» Internet, run their own Web

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ware, fax-on-demand, 'and Ieverage net-'' /

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Legal implications of Year 2IZ r eadinessinquiries presents chaHcnging technical, businCss, arid legal issues fj. ;; with significant ramification / For organiptions oF all""'!j/>

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e Year 2000 (Y2K) .Bug -is,- a simple-'"...,-, -: !Iiroblem with i complex solution'. The "' ,::~;Cattadian Govcrnrnentts Task Force Ycii"'-:: 2000 has warned: "The imphcations of' the Year 2000 computer problem...are extremely serious and may occurin every aspect of'business opera,tions.. . N o business is immune, every firm is affected — either directly in its own operations, or indirealy by the action or inaction of others." Y2K,.

' ~-:,'" sizes and tjji k Organiktion's'thar" faH/to''stddrc'Ssthok~re

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':~~':.,:.Y2K inquiries ."'- =::.::'~= ~ '-":::<;=':~-~!-.-::~ - ' ~ - ' 4'=-'-.;-'-: '-

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Coiitiii u edos'Page 7M'

gg~

AUGUST 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

TE C H ENTERPRISE

Canada to require fiscal report of Y2K readiness By Martin Stone

of the seven leading economic countries) to require financial statement disclosures relat-

companies, both public and private, are now required to highlight in their financial stateTORONTO {NB) â&#x20AC;&#x201D; The Canadian Institute ing to Y2K preparedness. ments the fact that they may experience probo f' Chartered Accountants (CICA) h a s Michael H. Rayner, CICA president and lems relating to the Y2K Bug. released accounting and auditing guidelines member of Industry Canada's Task Force Year The bug is expected to create some comon the Year 2000 ( Y2K) issue, making 2000, said that, under authority from the puter Failures on and afterJan. I, 2000. Canada the first country in the G7 (a group Canadian Accounting Standards Board, all "The Year 2000 issue poses an immediate

and significant challenge to businesses around the world. Through appropriate financial statement disclosure, these new guidelines will ensure that the public investor is aware of the issue," Rayner said, The accounting guideline provides a balanced approach to disclosures about the Y2K issue, he said. It discusses the nature and extent of Y2K information that an entity may wish to disclose, and the most appropriate vehicle for doing so. In particular, it sets out financial statement disclosure requirements for two specific circumstances, the institute

said,

Other Internet service providers offer unlimited plans. You don' t.

Why should I choose Interlog? Our years of experience providing fast and reliable Internet service have taught us that "unlimited" access usually means "limited" and more costly service to the client. That's why we believe that no ISP's "unlimited" pricing structure has anywhere near the flexibility from the customer's point of view that Interlog's pricing grid offers.

Interlog's most popular plan is the "Silver" account, which offers 45 hours a month (that's an average of nearly 90 minutes every day) for a reasonable $15.00. Our "Gold" Plan, by contrast, offers an average four hours of access a day for $25.00. Most of our dial-up customers find one of these two plans appropriate, but if your needs change, you can scale back or upgrade to other plans without penalty or fee. Interlog's plans reflect what experience tells us customers use in reality, not in a marketer's fantasy.

At lnterlog, we deliver the reliable.. "50t'Vi Zk'5rtd piailt-Ertglish:stjpport "., ' ,:

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In normal situations, there is a minimum requirement For financial statements to disclose the uncertainty the Y2K issue causes for future financial results. Such uncertainty disclosure, normally beyond the scope of financial statements, is required because ol the pervasiveness of the issue, its potential to cause significant systems Failures, and the fact that it will impact all entities at approximately the same time. H owever, a more precise disclosure statement is required when management determines that the entity's ability to continue as a going concern is jeopardized because of noncompliance to Y2K. In that event, the financial statements will provide explicit disclosure of the problem, according to the organizaoon. As well as these minimum disclosure requirements, companies are encouraged to disclose qualitative information about the Y2K issue in annual reports or other communications with shareholders and other stakeholders, said Rayner. Rayner stressed that the requirement applies only to companies filing financial statements under the terms of the General Agreement on

Trade and TarifF {GATT), but added that banks, stock exchanges and other financial institutions may soon also require similar disclosures. He added that, even if a company feels it is Y2K compliant, it will need to state that because, if somewhere along the supply chain an entity is unprepared, problems may be experienced. He Further stated that it may be "legally unwise" For a company to daim to be Y2K ready because of the potential failure of a supplier. Copies of these new guidelines, together with the CICA's other Year 2000 publications, are available on the CICA Web site. The CICA, together with the provincial and territorial institutes of chartered accountants, represent a membership of 60,000 professional accountants in C anada and Bermuda, The CICA sets accounting and auditingstandards forbusiness, not-for-profit organizations and government. It issues guidance on control and governance, publishes professional literature, develops continuing education programs and represents the CA profession nationally and interna-

tionally. 0 Contact: CICA httpi/www.cica.ca

TECH ENTERPRISE ggg

THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

Videoconferencing: coming soon to a PC near you f you ran a small- to medium-size business, would you he interested in videoc onferencing? My g uess is t hat y o u wouldn' t. It still sounds too much like a geewhiz technology relevant only to big corporations wit h branch o f f i c es distributed across the planet. However, you' ll discover as you read i ssue o F T e ch Enterprise t h at p roponents o f videoconferenci ng ar e t r y i n g very hard to make it a technology that any business can use to its advantage. I say "trying" because we' re not quite there yet, although we' ve made considerable progress in clearing the technological hurdles. In the '70s, as a university student, I worked on a research project called "the wired city," an early exploration into the world of videoconferencing. The metaphor that defined videoconferencing then was television. The wired city consisted of a number of rooms wired together to Form an interactive closed-circuit TV system. And in Fact, each room — simulating a d i fferent location within a city — looked a bit like a T V s t u d i o/control r o o m . Ea c h wa s equipped with a Iew TV monitors, and a TV camera. The technicians were TV technicians. As with so many other technology-based

briefing a couple of months ago, we were We saw plans for a North American-style taken on a tour of Aspire Park. Aspire Park subdivision, and we also saw some of the is the vision of Accr chief executive officer single-family homes already under construcStan Shih and wife Caroline for an integrat- tion. Along with choosing the color oF the ed technology community o f t h e 2 1 st interior walls, outer cladding and roofing Century, where people work, play and live. materials, home purchasers also had the

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Formed our thinking on the subject, while also reducing the cost of entry to a point where it became affordableto anyone who wanted to try it out. Last year, in The Comparer Paper's feature on videoconferenring, we tested a number of systems that, for less than $500, transformed a PC into a videoconferencing node. Meanwhile — although serious bandwidth limitations still need to be resolvedthe Internet holds promise of providing the

Heads/Disks

basic communications i n frastructure that

could allow people with Internet service to hold a videoconference. The other area where we' ve progressed is in thc psychological comfort we feel seeing ourselves on a TV monitor. In the wired city project of the '70s, heing in front of the TV camera was still a novelty for most people. As a result, people reacted to the mere fact of seeing themselves on a TV screenwith embarrassment, delight or general discomfort. Today, we are a camcorder culture, and seeing ourselves on TV as part of a home movie is quite common. It's not a big stretch to be an effective videoconference participant. Interestingly, videoconferencing is similar to the concept of the video phone, which may be closer to reality than we realize. When I was in Taiwan on an Acer media

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option of buying an integrated video phone. When enough people buy into this, every phone call will have the potential to be a video call. David Tanaka Editor

gg~

SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

TECH ENT ERPRI SE

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Videoconferencing Continued frow pnge 1 digital video camera suitable For videoconferencing, Oh, and you will need a PC with a fairamounr of processing power and a 32-bit versionof Microsoft Windows operating system (a system with a 100 MHz Pentium CPU running Windows 95 or Windows 98 as a basic minimum). Although it is also possible to do Internerb ased v i deoconferencing w i t h A pp l e Macintosh-based systems, this feature will deal principally with Windows-based implementations simply because Windows is by far the most common platform. As for software, users of most new Windows-based PCs will find thai their computers come equipped with a built-in conferencing system in the form o f M i crosoft NetMeeting. I t c o mes with M i c rosoft's Internet Explorer Web browser, and is part of the built-in Web browser technology in Windows 98. Assuming you have a videoconferencing kit (or you assemble one by adding the components mentioned above) and have an account with an Internet service provider (ISP), you are ready to go with a product such as NetMeeting 2.1. Your first challenge may be in finding someone withwhom you can have a videoconference. The ideal scenario is that you and a business associate, friend or relative in different cities — or even different countriescan simplyeach buy one of the dozens of relatively low-cost videoconference kits and then arrange to meet over the Internet. Assuming you both use NetMeeting, the process is pretty simply. You either "dial" the other person by typing their email ID into the "call" box in NetMeeting or you select their

ence is the size of the data "pipe" down which the sound and images travel. If you have only a 28.8Kbps modem, Forexample, then you are likely to see a succession of still images instead oF full-motion video. The faster the connection, theoretically the better your videoconference. Remember, however, that the connection will only be as fast as the slowest connection. If you have an 8 Mb/sec. ADSL connection but you connect with someone who has a 56Kbps modem on a standard phone line, the connection will be no faster than if both parties had 56 Kbps modems. But it's also important not to get too hung up on the "video" of Internet-based videoconferencing as it may be the least useful aspect of this technology. Sharing data files "live" via NetMeeting may turn out to be more productive than a videoconference. While it is certainly lots of fun, unless you have a highspeed connection and a relatively good cameras at both ends, you may find the novelty of videoconferencingsoon wears off. But as a fun way of seeing far-off colleagues, Friends or family "live" without the price of a plane ticket, it is hard to beat — even with limited video quality and jerky move-

neous audio, video and data collaboration, allowingusersto see and hear the remote person with whom they are talking, while sharing applications or discussing documents rhrough an "electronic whiteboard."

It's Mom, calling from Paris

For those who have a hard time seeing how this might be used, turn to the ever-popular computer industry cliche of the busy executive who uses it For videoconferences with business colleagues, as well as keeping in touch with loved ones thousands of miles away. A little real-world testing suggests this is entirely possible — with several caveats. First, it means you and your spouse and/or children will both have to have PCs with videoconferencing kits and be connected to the Internet during the call. Given the sometimes complex nature of establishing an Internet connection (particularly on older systems) and the cost in some countries, this alone may be a significant barrier. And iF you are calling your children and plan to do so using one of the many videoconFerence "directories" (this is a list of' all people who are "online" with a video connection and ready to establish a connection at any given moment), you may want to think ments. again. Unfortunately, it appears the intrepid pioNotebook vldeoconferenclng If you have anotebook computer on your neers oF the video sex trade discovered business trip (and who is allowed to leave the Internet videoconferencing long before the office these days without one?), you can now rest of us. Therefore, if you are scrolling buy a portable videoconferencing kit. This through a list of people online to find the allows you to hold a videoconference whenev- name of your beloved spouse, you may find it er and wherever you can hook up your note- sandwiched between Big Jim and Lovely book. While these kits don't offer the same Lucinda, each of who will be making lewd quality or flexibility as a professional video- appeals for you to join their video chat. And God forbid you mistakenly set up conferencing suite, they are convenient to use From your hotel room or a client's office, with your videoconferencesystem to "accept all name From a list of people currently online either a standard telephone line or Internet incoming calls." You may find yourself suddenly participating in the kind of videoconand available For videoconferencing. If you connection. choose the latter option, beware that you These systems typically cost around $500 ference that would be more appropriate in a may find your name wedged in between a lot and consist of a small digital video camera red light district than your hotel room or your of moresalacious videoconference opportu- and an interface adapter (allowing you to home office.It' s the kind of videoconference nities. connectthe camera via a creditcard-sized PC you can probably do without! Once you place the call, the receiving Card inserted into the notebook's PC Card Rent a conference parry will be notified by an on-screen alert slot or printer port). The kits also come with Perhaps you don't want to haul a portable that avideoconference call has come in for the appropriate driver software and one of computer and videoconferencing kit around. them and they can accept or decline it. several standard videoconferencing software Or you may simply want something that proAssuming you are calling someone you applications. vides better quality than an Internet-based know — and that they are expecting your There are one or two uses for such a lowvideoconference. A service bureau or business call — they will accept and you can begin talk- cosr package. It is cheaper than booking a centre could be what you need. A growing ing and looking at one another. videoconference suite for a single meeting. It number of such operations now provide also allows For more spontaneous videoconvideoconference facilities. ferencing, and it operates over a standard It may be neat, but Is It good? Prices vary widely depending on which Two major technology issues will have an phone line. bureau you use, and in which countries you IBM, Toshiba, Compaq and other PC impact on the quality of your call. The first is connect with to conference. Typically bureaus makers offervideoconference kits as options the qualit y ofyour videoconference camera. Many videoconference cameras are fairly with their premium notebooks. We had an provide professional-quality capabilities with basic, with a simple manual, ring-turn focus opportunity t o t est t h e l atest Compaq excellent sound, full motion video, high-resosystem that does not allow For easy zooming Armada with its Portable Video Conferencing lution images and all the tilt, pan and zoom capabilities you would expect. or panning. Such cameras typically offer lim- Kit. One of the pioneers in this area is the The kit, which sells for $772, Features a ited resolution of 640x480 pixels. If the image Kinko's chain of office service operations. The is fuzzy with poor color and limited resolu- small, high-resolution color camera and is company says its 155 videoconferencing tion, don't expect it to be transformed into a powered through a 32 bit "CardBus" interface suites worldwide are used by businesses of all broadcast-quality signal when you send it (using the notebook computer's PC Card slot, types and sizes for open Forums, talking to thus eliminating the need for power cables over the Internet. vendors, new business prospects or colleagues If you are confident that you have a good and adapters for the camera). It is designed to camera (such as a commercialcamcorder be compatible with Microsoft NetMeeting in different cities. The company also provides hooked up to a video capture card), then the 2.0 and 2.1. Compaq says the portable video- a special "graphics camera" to help videoconContinued on page18 second big hurdle to an Internet videoconfer- conferencing kit supports real-time simulta-

TECH ENTERPRISE g

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

Merrill Lynch says Y2I4 no Armageddon By Craig Menefee NEW YORK (NB) — Merrill Lynch has announced a worldwide study of the Year 2000 (Y2K) Bug that concludes the widely publicized predictions by Y2K gurus of network failures, plane crashes and other computer-related unnatural disasters are, in a word, overblown. It just won't get that bad, the ML researchers declare. "Most companies have been working on their Y2K projects for two years and there are one and a half years left," says the 450-page report, released in early July. "Microsof't, Latin America and communism all changed radically in a lot less time." Speaking for the Merrill Lynch Global Securities Research Bc Economics group that did the study, Sharon Gamsin told Newsbytes, "We think this is the first time any brokerage firm, or probably anyone at all, has taken such an in-depth, wide-ranging look at how prepared corporations are around the world." She continued, "One of theconclusions we came away with — and it seems obvious, in a sense — is that the more complicated a process is, the more likely there will be glitches. But when you begin to talk with 3,000 companies around the world, you find that most have been working on this issue for at leasttwo years.They have another year and a half to work on it, and most of the major corporations around the world believe they are going to be ready for it." "There won'tbe a domino effect,because there are lots of switches throughout the system that will put on brakes," said Merrill L ynch analyst Jeanne G. T e rrile, w h o authored the overview of the report.

Terrile said the result of glitches, which the report acknowledges as inevitable, will be worsened by current management practices like just-in-time inventory management and outsourcing. Such practices leave companies more vulnerable to crises outside their own walls.

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The report cites the relative grace with which society from huge corporations down to home businesses handled complete outages recently at both AT8cT and America Online. They muddled through without panic, and ML saysthat reinforces its condusion that there will be no global meltdown when some computers refuse to handle dates correcdy past Dec. 31, 1999. The very complexity that some say will make the system vulnerable is the system's best hedge against disaster, say the report authors. "Our own view is that the very complexity and dispersion of these systems is, in fact, insurance against a complete shutdown of commerce when the millennium starts," the report says.

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In Europe andJapan, the research team saw what they called a silver lining in the Y2K bug, since it is being used to justily system upgrades. Japanese companies, in particular, may use it as an opportunity to standardize and open up systems that until now have

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SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

TE C H EMTERPRISE

Corel's quandary: profit vs interesting products By Geof Wheelwright

orel Corporation president, chief executive ofFicer and founder Michael Cowpland likes to be a winner, yet he doesn't seem to mind backing a few losers now and then — as long as they put up a good fight. You only have to look ar the Ottawa Senators N HL hock e y tea m — and Cowpland's sponsorship of the Corel Centre, where the team plays all of its home gamesto know the depth of this conviction. As an avid sports enthusiast, Cowpland watched the Senators eke out a playoff spot this year in the race to win the Stanley Cup, but then fail to make it past the early days of

this machine with the Unix-like Linux operating system (Red Hat 4.2) and is marketing variations of i t t o d i fFerent sectors. The

Legal Impllcatlons of Year 2K Continued from page7

NetWinder uses the RISC-based 275 MHz (250 MIPS) StrongARM microproces-

their ongoing operations. This exchange of information regarding the Y2K compliance of products and systems and the Y2K preparedness of business partners is an essential part of a Y2K preparedness program. Y2K inquiries and responses serve a number of legitimate purposes: • raising Y2K awareness and encouraging business parmers and others to address Y2K problems in a timely manner; • obuining information regarding the Y2K compliance of products and systems acquired in the past and to be acquired in the future; and • obuining information regarding business partners' Y2K preparedness.

sor. This chip was originally developed in the United Kingdom by Acorn Computer and later codeveloped with Olivetti and Apple Computer. It has been used in a wide variety of non-Windows-based computers in the past eight years. The systems will be available with 32 or 64 MB of

the playofF race in June. Cowpland is now busy making sure the same fate doesn't befall Corel itself: The corporation has been struggling over the past year since entering a head-to-head battle with M icrosoft C o r p . by acqu i r in g the WordPerfect word-processing,spreadsheet, database, and graphics suite of products. While Corel "made the playofFs" with relatively strong sales for its f irst round of upgrades to the Corel WordPerfect Suite in the summer of 1996, it was soon blown away by the release and subsequent huge success of Microsoft Office 97. It is a blow from which Corel has yet to fully recover.

Deep, necessary cuts Like an NHL general manager "shaking up the bench" to achieve better performanceand lower the team payroll — Cowpland announced in June that the company is shutting down the Orem, Utah engineering centre where WordPerfect has been designed and built since its creation more than a decade

and peripherals that 1'I or I ~

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woulcl be t ypically ~'Prestdettt eodchief executive officer, gicheet .<",=.;,-'; port, i n frared port, 1 6-bit s o und, a n d The N e t W inder WS i s w ha t C o re l advertises as an "out of the box Web server. It ships with Linux 2.0.X a nd Apache H T T P 1.2.6 server software. The NetWinder DM

Date incorporated: 1985

Revenue: filet sales of $83mtlon for second ',"' ':: quarter of fiscal 1998ending May31, 1998, ...;,:,;,,' So f tware products: Include CorelDrew, Corel' .;"" ". W o rdPerfect Suite, Corel Ventura, Coret Print H o use INegic end Coret Pnut Office

Hardwareproducts: CorelNetWInderline of network computersdevelopedbyCoral Computer, a subsidiary alsobasedin Ottawa

Y2K inquiries and responses may also havesignificant legal consequences. They may shift the risk of Y2K problems and establish a basis for future legal claims, such as breach of conuact, negligent or fiaudulent misrepresentation, and breach of duty to warn. Y2K responses may also establish a basis for defences to future claims, such as the defence of failure to mitigate. Accordingly, it is crucial that Y2K inquiries and responses be prepared in a cateful and thoughtful manner, pursuant to an established protocol, and with the benefit of legal and technical advice.

Tel:813-728-3733.http://~.corel.corn platform. A third vari' Disclosure nsks and benefits ation, the NetWinder There are both risks and benefits in disclosing posLC will be out later sible Y2K problems. Disclosure may disrupt existthis year and will serve as a Linuxing business relationships, hinder new relationbased workstation or small server. ships, or provoke lawsuits. On the other hand, a Cowpland is playing up the ago. failure to make timely Y2K disclosure may have He says he expects this will save the com- appeal he hopes this computer will Corel's NetWinder similar effects or give rise to liability where there is have to those who want systems that pany about $33 million a year — and will put more than 500 people out of a job. But after do not make any money For either suite sector by adding features like voice a legal disclosure obligation. Disdosure may be seen as agood Eiith attempt seeing its share value fall by some 80 percent Intel or Microsoft — and which allow users to recognition. In M ay, Corel announced a in the 1997 fiscal year, Cowpland obviously "innovate around a standard" (in this case, deal with D r agon Systems that added to assist business parmers and may result in the figured he could no longer tolerate this kind Linux). to s peech-recognition fun ct i o n s timely, consensual resolution of disputes or difficul"The Linuxand Open Source communiof loss. WordPerfect 8. The speech-recognition add- ties. In addition, giving notice of Y2K problems "This decision was not taken lightly, ties have enthusiastically responded to the on allows users to dictate to their machines may oblige others to act to minimize the impact rather with the best interests of our customers announcement of the NetWinder DM and its through a m i crophone and have words and mitigate the lossesthey may sufFer as a result of and shareholders in mind," he explained. potential applications," he proclaims. appear onscreen, rather than having to type the disdosed Y2K problem (which in turn may And yet the NetWinder line is not likely words into a document. "We' llsee increased R8cD synergies across reduce the magnitude of future claims). Disdosure to have much of an immediate impact on product lines and substantial cost savings However, Lotus has already embedded may also encourage others to solve or disclose their Corel's bottom line. He admits the DM, for from this consolidation. h strengthens our IBM ViaVoice into WordPro in a m i nor products, strengthens our fiscal outlook and example, is a "development machine" and is upgrade to SmartSuite earlier this year, and own Y2K problems. designed specifically for the power user, not has added voice capabilities to the Millenium sets the stage for the next two years." Under Corel's "consolidation plan," devel- for the high-volume market. edition of its 1-2-3 spreadsheet application. A disclosure protocol Cowpland is betting that this combina- Corel appears to be banking on the notion opment o f Wor d Perfect, Quattropro, It is important to establish a protocol for issuing Presentations and Open-J products will take tion of non-Intel hardware and integrated that Dragon's implementation of speech and responding to Y2K inquiries in order to "open source"software (Linux code isin the place in Canada at Corel's Ottawa office, recognition, which is widely respected, will ensure they are made in a proper and consistent from which Paradox, Ventura, CorelDraw, public domain) will give the NetWinder DM provide it with an edge, or at least give it par- manner that maximizes benefits and minimizes some long-term viability as a development Print Office, the Corel Print House Magic ity with competitors. risks of additional legal duties, obligations or lialine, Gallery Magic, and Professional Photos tool. During Comdex Canada, Corel was Where Corel goes from there, however, is offering NetWinder at prices beginning at less bilities. are produced. very hard to say. Cowpland clearly has a than $1,000. The protocol should apply to both issuing and tough job ahead of him in rebuilding the responding to Y2K inquiries. It should require Betting on Llnux company, which has not made a profit in six Shoring up the mainstream The other big decision Cowpland made in consecutive financial quarters. While the size that all Y2K inquiries and responses be issued by June was to bring one of his pet projects back In the short term, however, Corel's salvation of the losses are decreasing and the company the person or group responsible for managing the into the mainstream company — kind of like will come from its mainstream product linehas portrayed recent results as "better than business' Y2K problems. This will help ensure the pulling in some talent from the farm team. C orel's g r aphics p r o ducts a n d predicted," this probably says as much about inquiries are appropriate, and that responses are The project in question was a spin-off com- WordPerfect Suite. While CorelDraw and its the level of diminished expectations for Corel accurate and consistent with previous disdosures. pany, known as Corel Computer Corp., ded- associated graphics applications are still as it does about the success of its current Y2K inquiries may also be made in an informal icated to creating a "network computer" or strong contenders, the most drastic work strategy. manner or be the subject of routine communicaneeds to be done on the Corel WordPerfect "thin dient" product as well as desktop videoTo return to consecutive profitability, Suite (which will soon face yet another chaltions with customers, business partners, and othconferencingsystems. Corel may have to dump the biggest drain ers. Accordingly, all employeesshould be edutmted The first of Corel Computer's network l enge from Microsoft in the form of t he on its resources — the WordPerfect busiabout Y2K and its technical, business and legal computer products made its public debut at u coming OfFice 2000 suite). WordPerfect ness — and return to being a strong computso faces immediate competition from Lotus, er graphics software company with forays impliGitions, informed about the risks presented Toronto's Comdex Canada in July. It should come as no surprise that neither Microsoft which launched its SmartSuite Millenium into other sectors. If not, it needs to find a by Y2K disclosures, and instructed to respond to nor Intel will make much money out of this edition in July. way ofbetterserving the ever-shrinking band Corel is making some attempts to carve computer. of loyal WordPerfect users and of attracting Known as the NetWinder, Corel is selling out a more identifiable niche for itself in the new ones. 0

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

formal and informal Y2K inquiries by ~

T ECH ENTERPRISE g g g g

ness reasons for this approach. Nevercheless, one chem to an authorized spokesperson. should carefully consider whether the potential The pmtocol should ensurethat proper legal benefits of proaaive disdosure outweigh the and technical advice is obtained in a timely man- porendal risks and liabilities. ner. The pmmcol should also ensure timely reponing to senior ~ men t regarding the organiza- Generic inquiries. tion's Y2K p~ ess a nd disdosures and the responses and prioritization Y2K inquiries issued and responses received. Some organizations are issuing generic Y2K inquiries. Before adopting this approach, one Dlsdosure obligations should consider the additional benefits that may It is important to determine whether there are legal result from tailoring inquiries to the recipient, irs duties to make Y2K disclosures before issuing or circumstanczs, and the manner in which its prodresponding to Y2K inquiries. In some circum- uas, services, and operations are likely to be afeastances, a legal duty to disclose Y2K problems and ed by Y2K. A specific inquiry may result in more preparedness may be imposed by statute or regula- useful responses and meanin~ information, and tion, by common law, or pursuant to connaas may be particularly appmpriate for key produas, regarding the purchase and sale of products and services, and business parmeis. One should consystems, the supply of services, or with business sider the possible Ieyl risks and adverse business parmeis generally. Most disdosure requirements consequences of not responding to specific quesace of a general nature, rather than Y2K-specific, tions or assumptions. but they may be bmad enough to impose an obligIn some cases, issuing and responding to Y2K ation to disdose aaual or potential Y2K problems. inquiries can be a considerable burden, In those In addition, Y2K-specific disdosure obligations circumstances, priority should be given to key haverecendy been imposed by various regulatory products, services and business partners. It may bodies. also be appmpriate to issue properly qualified generic inquiries or responses to less important Proactive disdosure business parmers. Some organizations are making Y2K disdosuies to their business parmers and others prior to the Legal rights and remedies receipt of Y2K inquiries. There may be valid busi- It is imponant to ensure that Y2K inquices and

responses do not inadvertendy prejudice legal rights and remedies. For example, existing contraas with business partnas may contain liability exdusions or limitations and "entice agreement" provisions. A party issuing a Y2K inquiry may wish to do so in a manner diat seeks to amid the application of those conccaa provisions. On the other hand, a responding party may wish to maintain the benefit of those contraa pmvisions by expressly referencing them in its response. These and other such martets oughr ro be considered with the benefit of legal advice.

Definitions and exdusions T hereare no standard,universally accepted defi nitions of the terms "Y2K Compliant" (for produas) and "Y2K Ready" (for services and opera-

"Y2K Compliant" and "Y2K Ready" chat ace specifically railored m the particular produas, services or operations that are the subjea of the inquiry or response. This may not be praaicable in all cases, buc should be considered for key produas, services, and busmess partners. In light oF the uncenainties presented by Y2K and rhe risks resulting from dependencies on ochecs, an unqualified assurance or guarantee of Y2K compliance or readiness should almost never be given. Further, in some circumstances it may be appropriate to warn that notwithstanding all reasonable eforts some Y2K problems may occur.

Evaluation and follow up Y2K inquiries should request responses within a

tions). Accordingly, Y2K inquiries should define reasonable time period. Reminder lateis should be those terms. If a Y2K inquiry does not provide acceptable definitions, the response should do so. Ambiguity in an inquiry or a response may result in unintended adverse consequences. It may also be appropriate for definitions of "Y2K Compliant" and "Y2K Ready" to expressly provide for exclusions and qualifications to account for problems caused by third-party equipment or data, problems beyond the responding party's control, or the results of Y2K problems of ochets. It may be appropriate to provide definitions of

sent to delinquent recipients, Responses should be carefully evaluated, with the benefit of t echnical and legal advice. Inadequate, incomplete, ambiguous, or otherwise unsatisfactory responses should be che subjea of further inquiries. Responses that reference future Y2K remediation plans should be iollowed up after a reasonable period oF time with requests for status reports and further inFormation. Follow-up inquiries shout not explicitly or implicidy

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T E C H E N T E RP RI SI

approve of the responding party's Y2K status, preparedness plans, or disdosure.

plans may require a correcting disclosure in the event those plans do not proceed as originally contemplated. Accordingly, one's own past Further disdosure and inquiries responses to Y2K inquiries should be reviewed Disclosure obligations might not be satisfied by periodically and consideration should be given an initial response to a Y2K inquiry. In some to making additional disclosures. circumstances there may be a legal duty to make It may be appropriate for responses to disfurther disclosure in the future. For example, claim any obligarion to make future disclosures responses that are subsequently discovered to be or correct ions.However, such disclaim ers m ay inaccurate or misleading may require correc- not be efFective, and there may remain either a tion. Also, responses that reference future Y2K legal duty or a practical business reason to make

further disclosure. Supplementary Y2K inquiries might be issued on a periodic basis to ensure previous responses remain valid and to seek disclosure of recently discovered Y2K problems.

Legal effect It is important to consider the intended and unintended legal efFects of Y2K inquiries and responses. As a generalrule,one should assume Y2K inquiries and responses will be used in evi-

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Y2K inquiry responses should be absolutdy accurate. If possible, they should be supportable by documented objective tests and data. Y2K inquiries often include statements regarding the issuer's Y2K preparedness, the Y2K compliance of its products, or the Y2K readiness of its services. Such statements should be subjected to the same rigorous review as would formal responses to inquiries from others. It has been reported thar some organizations are issuing incorrect or misleading assurances of Y2K compliance. Accordingly, consideration should be given to independently verifying assurances of Y2K compliance regarding key products and systems. It may also be prudent to request documents and information to corroborate Y2K compliance assurances, such as test methodology and results, and information necessary to permit independent testing and verification. In some circumstances, regulations or directives of self-governing bodies may require organizations to take reasonable steps to verify assurances of Y2K compliance.

Documentation All formal and informal Y2K inquiries and responses should be documented for future ref'erence. Documented evidence of Y2K inquiries may be crucial in order to support claims against the responding party, or to assist the issuing party to establish that it undertook reasonable Y2K preparation efForts.

Summary Y2K inquiries present challenging business, technical, and legal issues, with potentially significantlegal and business consequences. For this reason, it is crucial that Y2K inquiries and responses be prepared in a careful and thoughtful manner, pursuant to an established protocol, and with the benefit of legal and technical advice. This will help to maximize the benefits of Y2K information exchange while at the same time minimizing the risk of additional legal duties, obligations or liabilities. 0

Iaw firm LadnerDowns. Hjspreferred areasof practice

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Accuracy and verification

Bradley J. Freedman js 8trial lawyer with the Vancouver

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dence in a lawsuit. Inquiries should clearly state that the issuer intends to rdy upon the response, if that is the case.In some circumstances, however, in order to encouragemore comprehensive and candid responses, it may be preferable to expressly state that the inquiry is for information purposes only and will not be used For litigation purposes. To avoid or minimize the legal consequences of responses to Y2K inquiries, the responses might include disclaimers, liability exclusions or limitations, or warnings that the responses should not be disclosed to, or relied upon, by others. Responses might also seek to incorporate by reference similar terms in existing contracts. The legal efFectiveness of such provisions is uncertain, however, and business considerations may militate against including them in any event.

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include intellectual property IBW, computer Bndinternet Iaw, and commercial litigation. Hecan bereached by email Bt bfleedmBnOIBdnerdowns.corn. This article js of 8 general nature, snd cannot b0regarded sslegal advice. Anyone addressing 0Y2Kproblem should obtain current legal advice specific to their circumstances.

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

T ECN EN T E R P R I S E

Dell plans to sell 50 percent of its PCs online By )eff Evans

ell Computer Corp. has been the wild card in the PC business since its founding 13 years ago. As the principal exponent of selling PCs directly to end user (by mail, phone, or more recently, the Internet), Dell has shown the industry that the direct sales model can result in a high degree of success and customer satisfaction. About 60 percent of Dell PC sales are to large government and business clients, and about the remaining 40 percent to small business and home PC markets. Currently, about 10 percent of total Dell PC sales — or over $3,000,000 per day — are done via the Internet. Dell's revenues in its past Four quarters The price of half-heartedness: were US$13.6 billion, making it the number channel conflict two PC seller worldwide behind Compaq, When asked what he thought about competitors' anempts to emulate the Dell direct sale but about 25 percent ahead of IBM. More impressive is Dell's rate of growth, model, through "build to order" or other which averages four or live times the global direct sales models, Dell laughed and said that norm. In the last year, its sales rose 52 per- many other PC vendors are "trying but not cent. In Canada, Dell Computer's unit sales trying" to get into the direct sales model. Instead of embracing the direct channel were up over 90 percent. Obviously, many whole heartedly, they are trying to get some of Canadian computer users, whether in business or in the home, have Found Dell's prod- the advantages of direct selling without cutting out their retail stores. This means the ucts and business practices appealing. Michael Dell was in Toronto recently, and direct market wannabes are stuck with the problem of "channel" conflict with their Tech Enterprisehad an opportunity to talk to the man who continues to challenge the tra- retail dealers, where the consumer seeking the lowest price has trouble seeing the advanditional way of making and selling PCs. tage of buying direct from a manufacturer Michael Dell In Hogtown when some retailers will always be tempted We arrived about half an h our early at to offer a bit bener discount on the exact Toronto's Prince Hotel, and located the ball- same product. room where Dell was supposed to address the No maner how you cut it, according to Canadian press. The room was virtually Dell, pure direct selling cuts out a whole layer empty, except for a dark haired man who of costs, and when done right, is inherently stepped forward to shake this writer's hand, cheaper than the old style of PC sales. saying, " I'm M i chael D ell." D e l l . and According to Dell, once his corporate cusCanadian president W. Scon O'Hare and I t omers establish an o n line account, i t had a very pleasant discussion for the next 20 becomes incrediblyquick and easy for them minutes, followed by a wide ranging and to order any number and configuration of PC informal question and answer session with a systems. Dell can source parts and assemble couple of dozen Canadian journalists. systems on a "just in time" basis, without havDell was very upbeat on his company's ing more than a few days' inventory oF comrecent progress, especially in the Canadian ponents on hand. The Dell PC manufacturmarket. He said Canadians were buying a ing model is currently giving the company a larger percentage of Dell computers over the 229 percent annual return on investment, Internet than computer users in any other compared to an industry average around 20 country. to 30 percent. When asked about the safety of doing business online, Dell claimed that "there are Applied research: about five or six fraud anempts per 1,000" getting It right — and on time phone transactions, compared to about "10 When asked about the future of the tradior 11 fraud anempts per 1,000" Internet tional desktop PC, Michael Dell claimed transactions. Almost none of the Internet there was still an advantage to a PC being in Fraud anempts succeed, he said. a case separate from the monitor, since it Of more concern, according to Dell, is the allows users to expand and upgrade, or even issue of privacy. Dell stated that his company r eplace, their system, without having t o doesn't sell customer information to anyone. replace the monitor as well, They also don't use customer data internally Dell also looks forward to flat-panel disin ways that the customer hasn't explicitly plays eventually becoming the norm, though permitted. he believes they are still too expensive for the

average consumer. In specialty applications such as the financial industries, flat panels are selling well, due to the valuable space saving a flat panel offers in crowded, high priced corporate offices. Dell said his company is going to support the all-digital flat panel initiative spearheaded by ATI, as a quick way to drive flat-panel prices down. "When we have 17-inch flat panels at

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prices close to CRT monitors, then the flat panel will become mainstream," he said. Dell claimed that the criticism that his company is simply a marketing machine and not an innovator is unfounded. He said Dell Computer spends $280 million on research and development annually, and employs 1,700 engineeringstaff.The company registers hundreds of patents annually, and although it doesn't duplicate the research and development efforts of basic technology makers such as Intel or Microsoft, its engineering efforts result in products that are well integrated, reliable, with leading edge performance, and highly compatible with the most current industry standards.

Down on the sub-$1.000 PC — for now Dell defended his company's general avoidance of the "sub-$1,000 PC" market, claiming that rather than a real product segment, the sub-$1,000 PC phenomenon can more accurately be described as "an inventory liquidation mechanism." Obsolescent components can be assembled into PC systems very cheaply, and the results are finding a ready market, but buyers should be cautious oF products that are based on whatever parts are available at bargain basement prices. For all the pitfalls of the low-end PC model, Dell did concede that it is helping to move computers into more homes around the world. Businesses and "power users" have little interest in them, however, largely due to persistent compatibility and quality problems. In terms of the "next big thing" in computing, Dell pointed to higher bandwidth networking i n h o mes and o f fices, and declared his support For any and all faster networking technologies. Dell's own direction is to build his company's sales in the home and small business markets, while developing high-powered servers and workstations for the corporate market. He sees Internet sales as a key element oF the company's growth. "I'd like to see 50 percent ofour sales happening on the Internet by the year 2000." Dell sees the main opportunity in computing over the next several years as an extension of current trends: Intel processors approaching 1,000 Mhz, average system RAM and hard drives increasing in capacity, prices declining slightly while capacities continue to double every couple of years or less. 0

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

IIg

Dynamic Web demands new tools In Part I, "Evolving Web demands new approaches," in the July issue ofTCP's Tech Enterprise supplement, author Jacques Surveyor pointed out that the Web is quickly evolving from static to dynamic, from single to multi-user and becoming more interactive. In this second and concluding article, the author presents an assessment of Web authorlng tools and how they will be replaced or complemented by an emerging class of tools for creating dynamic and database-driven Web pages. By Jacques Surveyor

at,you may ask, have been the effects of the major Web trends on Web authoring tools? Surprisingly, there has been very little effect on the original Web page editors. This is partially because static pages still dominate the Web — estimates suggest they comprise 90 percent of sites. To be sure, dynamic pagesare used, but they arc undergoing a shift away from CC'I (common gateway interFace) and proprietary coding schemes to JavaScript, D H T M L (d y n amic h y pertext markup language) and Java. In addition, though done in scripts, user-customized pages work best with a server-side database. The problem with databases on the Web is that there are few standards and a big scramble For market dominance. Thus we see Microsoft's ASP (active server pages), Oracle and Netscape's Web servers, and a whole range of tools using JavaScript or Java to provide either explicit or behind the scenes database support for dynamic page creation and persistent/stored user proftles. Multi-party, interactive pages are dominated by Java applets. In Fact, Java is beginning to dominate the top end of the Web scene, particularly server-side operations. This is becaus«Java interfaces r«adily with the Net and can handle multi-threading, security, and database interactions effectively. However, the bulk ot the Web is still static, so we will begin by looking at th«classic Web authoring tools, and then see how these and site management tools are evolving (or not) in response to a more active Net. These evaluations are based on Web site development work, as well as comments by colleagues and co-workers. Many of the performance tests were done on a Pentium 233 MHz NT4 server with 96 MB RAM and 100 Mbps Ethernet.

The classics: textual and visual There are five types of static HTiVIL editors broken down into two major groups: text or tag-based editors, and visual Web layout tools.

style templates and wizards.These allow you to: • create a site with a distinctive look and feel; • ge nerate many standard pages; • change complete style/look of site with template change. PageMill 3 and Ho TMetaL Pro 4 have the most powerful search and replace Features. These allow you to search and replace: • text string or regular expression across whole site; • objects (image, sound, movie) across whole site. Visual Page and Front Page 98 have the best property sheets for quick change/edit of objects, allowing you to: • right mouse click on object and change any property; • use tabbed dialog for object, container, then page set ti ngs. Visual Page, Front Page and PageMill all excel at visual layout with drag and drop operation for: • moving or resizing of tables and Frames; • im age and imagemap positioning and enhancement,

based and include HTML generation for tables or frames. DHTML, CSS, and spots of XML, XSS, XSL code are provided as templates or macro Features. In sum, tag editors provide quite a leg up over use ot Notepad. An investment in these will quickly be rewarded.

Visual Web layout tools

PageMill, NetObjects Fusion and Front Page are all tops at sitemanagement of allW eb sitepages and resources.These allow you to: • manage pages and resources in different views; • check For broken URL/links, orphaned objects and

spelling;

The drag and drop, visual Web layout tools also break down • FT P upload/download with timing statistics. but into three categories: Microsoft-only tools like Microsoft Front Page 98; open standard bearers like Macromedia's Given this impressive lineup oF added Features, static tools Dreamweaver, and SoftQuad's HoTMetaL 4; and lowest comrecommendations are easy to make. Go with visual tools; they mon denominator tools Symantec's Visual Page, and Adobe's have all the power of tag editors plus fast Web page layout and PageMill 3. change. Also visual tools are more suitable for change to Visual tools are growing in popularity For a number of reasons. First, they provide multipl«views of your Web page and DHTML, XML, and the scripting direction the Weh is tak-

Web site. Most provide three views: drag and drop layout view; quick preview (which is close to browser view); and Text (tag) editors The tag editors are Visual Not«pad supersets of text-only edi- actual browser view (which th» highest fidelity view, and tors broken down i n t o t w o s ubsets: those that support strongest way to check work). And with two-way tools. the link between HTML text Micrsoft-only features like Allaire's HomeSite and those that editor view and the page layout is kept quite tight. Any support open features like Bluestone's Sapphire Tag Editor or Brooklyn Nonh's HTML Assistant Pro 3. change in text editor imm«diately shows in visual layout; and In a recent survey, ir was discovered that over 35 percent any chang» in visual layout shows in text editor at once. This of Web masters still use Not»pad as their HTML editor of alone makes visual tools worth th«price of'admission. choice. Yet HTML tag editors provide a wealth of valuable In addition, visual tools vendors are working hard to profeatures such as HTML 3.2 support, plus HTML 4.0 exten- vide more faithful reproduction in browsers. Visual tools are trying such methods as using CSS as well as tables (used by sions; text with font control and formatting that can be edited via dialogs; help or wizards for tables, Frames, and frame- such diverse programs Microsoft Publisher 98 and NetObjects Fusion). Another strategy is to use XSS and DOM model to sets; and image,' imagemap, objects, plugins or script addons. make positioning precise. The problem is development of standards here has been These tag editors provide a range of extras such as color coding of tags and tag balancing (right mouse click on a tag delayed by the browser wars.

and the editor will jump to the balancing/closing tag). Some have HTML t ag ' lists, macro processing and automatic indenting or tag formatting. The latest features are wizard

Dreamweaver, HotMetaL Pro and NetObjects have best programming aids and short cutsfor: • cue cards and other help for DHTML, XML use; • and wizards to assist in forms, database links and scripts.

Visual Web tools common features Front Page 98 and NetObjects Fusion 3 are the best tools for

ing.

Among the visual tools there is no clear cut winner. However, the following are three recommended tools.

Symantec Visual Page Pros: Best combination of ease of use, value; Webdevelopment pack, which includes Symantec Visual Cafe 2.5 is a bargain; strong visual layout editor with two way tools plus preview modes; easy frame, table and image editing made easier with property sheets; solid text/tag editor. Cons: Few site-wide checks; no spelling, link verification, asset or orphans tests; bias to Java over Javascript; little support for DHTML. XML, etc. Adobe PageMIII 3 Pros: Strong visual layout capabilities; lowest common denominator means you don't have to worry —it will work; great search and replace site-wide for text and objects; best table and frames editing; site view and control. Cans:Fewscripting, DHTML, XML aids; only basic use of styles/templates; average text/tag editor.

NetOb)ects Fusion 3 Pros: Verygoodvisual layout features; besttemplatesandstyles support; Continued onpage 14

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Third, many oF the dynamic tools can do passable Web page editing or have links and means of invoking any one of the visual tools good site-wide support; with Scriptbuilder, excellent we just recommended. In addition, some scripting support for dynamic pages; with Propack, dynamic scripting tools add DHTML, CSS, good tie-ln with Cold Fusion for database linkages; XML, and ActiveX features. uses some DHTML,CSS,XML. However, the most important aspect of Cons: Rough edges on frames, tables editing; find and scripting tools is their ability to provide interreplace only elementary; fair learning curve. actions with Web users including database connections. Thus, most dynamic scripting tools like Powersoft's Powersite, Lotus Notes Designer or Borland's IntraBuilder provide: forms for database interacAs developers begin including dynamic and • drag and drop tion, database elements in their Web sites, they cross into the realm of scripting tools and N- • transparent handling of database connecrions, tier processing discussed in Part I (see TCP • dy namic page creation/reports with preJuly 98). set headers and footers on each page, This hasbig repercussions forWeb developers. Web pages now contain lots of differ- • windows and dialogs for user interacrion, ent code — HTML, JavaScript, special tags in • and more control of graphics, sound and movtes. CSS or XML, Java applet calls, etc. And the code resides in many differem places: on the Most of these Web scripting tools are Web server mainly just as before; but also in the application server, database server and derived from 3GL and 4G L I n t eractive Java server. This is what is called Web pro- Development Envirions like Borlands Delphi or Powersoft's PowerBuilder. Thus these tools gram "smear." The Web application is spread over N- provide integrated text/HTML editors and tiers or places of processing. This means Fairly powerful debugging capabilities. Whar is missing from these Web scripting dynamic Web applications are harder ro cretools are: ate, debug (because there are so many possible • ease ol frame, table, image and URL edits; points of failure), deploy (because there are so many places to put pieces of the Web applica- • hi gh-end server side features For scalability and high availability; tion) and manage/operate smoothly. So moving up to dynamic and interactive Web appli- • le ss state/session/application management features. cations is not a piece of cake.

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But perhaps the biggest shift users will find in going from static to dynamic, interactive Web page design is the need to use scripting or programming tools. Some tools such as Allaire's Cold Fusion and Everyware's Tango allow Web designers ro use special tags with imbedded SQL statements to access the databases. But even these tools must call on CGI or JavaScripts to help make the database links or allow for interactive sessions. Thus, dynamic Web authoring tools can be broken into Four types: scripting tools (IntraBuilder, PowerSite, Notes/Domino); • e mbedded ta g s (Co ld Fus i o n , WebMethods); • more powerful Web servers (Oracle Application Server, Apple WebObjects or For session management, failover, scalability, etc.); • and server-side Web authoring tools (combining a powerful Web server with strong Web tools). The latter two types of tools we call heavyweights because they tend to be used for large Web sites with hundreds of thousands of hits per day. What do the dynamic Web tools do well? First and foremost, dynamic tools support scripting languages for dynamic behavior (which is still primitive in HTML and even DHTML). Because dynamic tools are programmable with full flow of control syntax, scripting languages are more robust for interacting with Web users. Second, dynamic tools provide cleaner more functional database connectivity.

functions; used by 21 million worldwide; many thirdparty add-ons and applications. Cons: Very steep learning curve; tool is spread out all over the place; visual layout tool awaits 5.0 revisions.

The heavyweights: server-side tools What the heavyweights deliver is simple: big, reliable Web sites — the ones that can handle thousandsof usersper day.Yetthese same systems are not dreadnoughts to design and develop. However, the key is their large-scale orientation:

• scalability from 10 to 100,000 users per minute; • reliability and security on client and server (auto-restart and recovery for clients cutoff; failover for server-side outages; appropriate layers of security as required by task);

• flexibiliry; •

HT M L c l i ent, scripts or applets (Web browser interface on PC, M ac, U nix workstation; Java application interface on PC, Mac, Unix, NC, terminal wherever JVM resides and TCP/IP nnworks to); • multi-party interactions (chat sessions, conferences, multi-player games; video connectivity and virtual whiteboarding); • customization and persistent memory (user preferences. custom views, recall of past actions is easier; long duration transactions; complicated, multi-party work-

flows); In addition, the Web scripting tools present their own unique problems. Many tools have had to adopt proprietary tags or extensions to JavaScript or its dialects. So unlike Java tools, dynamic scripting tools are less open and able to "run anywhere." Also, relative to Java applets, there is a performance hit due to interpreted scripts. Finally, JavaScript and the other scripting languages (JScript, VBScript, LotusScript) don't have the fullness of functionality available in Java. So choosing the right dynamic Web tool is a tough choice. Do you use an embedded tags-based processor like Cold Fusion, which has the benefit of strong early market penetration and fairly simple implementation, or go with a m ore interactive scripting tool? Here are our dynamic Web tool recommendations:

Allaire's Cold Fusion Pros:Tag-base works well with medium to large databases; Net0bjects ProPack makesfor easier development; numerous third-party ISPs support server. Cons: Interactive capabilities a bit clumsy; no visual page layout tool; does not scale well.

Sybase Powersite Pros: Most open, versatile of scripting tools, supporting several scripts and numerousWebservers, databases, and DSes; visual layout tools are top notch;

Web tagediting andtesting is a breeze. Cone: Requires proprietary sewer for complex data-

base interactions; fair learningcurve. Lotus Notes/Domino Pros: Easy to install on many popular ptafforms; very reliable applications; many advancedWeb/message

•

manageability of large-scale Web applications (control centre for monitoring operations; performance data For load balancing, tuning, app partitioning).

Given all this functionality, it is interesting that all the Web heavyweights use Java. This trend comes, in part, from client-side PC-based Java development systems whose orientation is equally split between local applications and Web applets. These PC-side tools are starting to be used for more serverside Web developments. Typical tools are Borland Jbuilder 2, IBM V isual Age Java, Powersoft PowerJ, Symantec Visual Cafe Pro 2.5, Sunsoft JavaWorkshop/JavaStudio, and Supercede 2. These PC Javasystems have strong visual layout,forms generation, and good database linkage. However they have mixed middleware and CORBA connections. And, as might beexpected, they have very good PC but weaker server-side debugging. Server-side Java tools are also evolving from application servers. Their orientation has always been enterprise-scale applications. Typical t o o l s ar e : Net D y namics, SilverStream, Kiva/Netscape Application Server, Oracle Application Server, Progress Apptivity, Bluestone Sapphire/Web, Weblogic Tengah Server, Gemstone/J. Some have C++ heritage,but have swung to Java for their latest development. Most have database, middleware, ERP (SAP, Baan, Peoplesoft) linkages that are quite good. They also offer a wide array oF templates, wizards Continued on page 23

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TECH ENTERPRISE

SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

Are you properly insured? o matter what type oF business you operate, it is important to assess your business and personal insurance needs on an ongoing basis. You need protection for the life of the business and the death oF the owner. Needs can change in a short time due to changing circumstances. You want to take pro-active steps to make sure you are adequately protected. Many business owners are too busy looking after the daily changes and opportunities of their ventures to spend the time to do insurance needs audit. Here isa brief overview of some of the common types of insurance to consider:

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DOIIGLASGRAY partner dies and the other partners want to buy out the deceased's interest from his or her estate. The insurance policy will provide the funds to do so. Each parmer has individual life insurance for the amount required of each

ness is temporarily unable ro continue operating at the same location or at all, due to fire, flood, theft, storm, etc. The insurance would cover loss of income and additional expenses relating to the business disruption until the business can stabilize its operations.

Disability insurance

Group insurance You can save money on insurance premiums for many types of insurance by obtaining group rates. For example, for term life, dis-

ability, dental, extended health, product liability, etc. Many associations have group policies,such as trade associations, chambers of commerce, merchant's associations, etc.

The risk of having a disability that could restrict your activities increases with age. If

Out-of-country emergency you are self-employed, your business income medical insurance

If you are in a partnership, you need this type of insurance. It covers a situation where a

may not be continued if you are unable to be If your b u siness or p l easure activities actively involved. Your business could even involve travelling outside Canada, make partner, depending on this percentage share flounder without your involvement. If you sure that you obtain this type of insurance interest in the company relative to the estirecover from your injuries or illness, you may coverage before you depart as Canadian mated value of those shares in the company. not be able to continue working in the same Medicare only covers a small part of any Every year the partnership re-assesses that foreign medicalcosts for surgery or hospioccupation that you did previously. For all amount. Frequently the insurance policy is these reasons, having disability insurance is a tal care. It could financially devastate you held byand paid for by the company. The must. However, you have to be careful when without this coverage if you are injured or company therefore receives the insurance proselecting this type of insurance, as various pol- ill and are not medically stabilized enough ceeds from which it pays out the estate. Issues to return to Canada and have to be treated icy terms could limit your coverage. relating to partner insurance are covered in a in a foreign country, e.g. U.S. You can partnership (if non-incorporated) or shareobtain this type of insurance from many Health and dental insurance holders (if incorporated) agreement. This type of insurance is important. You can sources, including banks and auto associaobtain the provincial coverage for health, as tions. Key person insurance Whatever type of insurance you decide to IF the key person in a small business dies, it well as supplemental extended health coverobtain, get a minimum of three quotes to could cause the business to die due to the crit- age and medical coverageFrom various private make sure the coverage and premiums are ical involvement of the key person. During health carriers. However, individual dental consistent. Always pay particular attention to coveragecan have a high premium. the transition stage, someone has to be the "fine print" in terms of exclusions, limitatrained to take over the necessary managerial tions and deductibles. 0 Term life insurance functions in order For the business to survive. Douglas Gray,LL.B.isaVancouver-based experton Many businesses don' t. However, with suffi- You should have this type of insurance to pro- small business issues. Formerly a practicing tect your Family in the event of your demise. cient life insurance on the key person, there lawyer, he is now a consultant, speaker and author That way all your business and personal debts should be sufFicient financial bufFer to weathof 16 best-selling books, includingThe Comp/etc would hopefully be paid off with a large Canadian Small Business Guide(McGraw-Hill er the storm, clear of business debt and deterresidue left for your spouse and children, Ryerson) andStart and Runa Profitable Business mine the next steps. depending on your individual situation and UsingYourComputerand Startand Run a needs. It is important to have sufficient cover- Profitable Consulting Business(both by SelfBusiness interruption insurance Counsel Press). This type of coverage protects you if the busi- age and monitor changing needs.

Vldeoconferenclng

use this kind of service. It suggests that you

Liability insurance. This type of insurance protects the business from legal claims due to negligence, which causes financial or physical injury to the public, customers or employees. For example: manufacturer's product liability in the case of defective products, ofFicer's and director's liability for negligent acts or omissions, errors

and omissions liability for those giving advice, etc. IF you were operating out of your home, you wouldwant to have "home office" extension coverage on your basic homeowner policy. This would be to cover such risks as a customer tripping on your driveway or stairs causing them injury.

Property insurance This covers damage to your furnishings, equipment or premises due to fire, weather, vandalism, etc. You would also want to get theft insurance.

Buy-sell or partnership insurance

Continued from pnge4 ference participants discuss project details that require charts and graphics. It also allows you to show videotapes during the conference. This service offers high-quality videoconference capabilities without spending thousands of dollars on a professionalvideoconference system. But you will be l i mited, of course, to when the Facilities are available. However, compared to the limitations of business travel — plane departure times, hotel check in times, having to stay over Saturday For the better rate, etc.— service bureau videoconferencing does offer some flexibility.

should: • Arrive 15-30 minutes early. •

• •

•

will allow the other site to finish viewing on screen and stop them from attempting to send you a slide at the same time. Wh e n u s ing multipoint conferencing (meeting with more than two sites), choose one person at the master site to act

as "chairperson," and designate a meeting

monthly regional sales meeting. Kinko's also makes a few suggestions on service bureau videoconference etiquette that are worth considering for anyone planning to

Le t staff show you how to use the control Videoconference broadcast panel, document camera and ancillary How many people want to use such a system, equipment if you are not familiar with it. and under what circumstances? For this writer, such facilities were a real godsend Beforebeginning your conference, review when doing work for a national television your objectives and time allotted. Do not count on video being transferred news network that wanted a "report from the through a network instantaneously. There field" after a press event in California but did is a usually a slight delay, so you need to not have the time or budget to arrange taping give the person on the other end more by a local news crew. I was able to use a videoconference suite time to respond to your questions and near Los Angeles to link directly with a comments than you would in person. PictureTel-based videoconference suite at a Keep participants on th e other end informed. For example, before sending Vancouver TV station office to participate in

an interview. The interviewer was visible on a large screen at the far end of the suite, tilt and pan Facilities on the video camera in the suite gave flexibility to the views within the suite and the sound was excellent. The room was quiet, well-lit and the conferencewas easy to establish. It wa s easy for the videoconference operator in Vancouver to remotely control the camera during the interview. This technology had made it possible For producers of this particular television show to get reports from technology reporters who travel the globe without requiring them to take any broadcast equipment with them. All they need is access to a videoconference suite. 0

graphics, announce your intention. This

If you use one of the bener-equipped operations, such as Kinko's (which runs its facilities in conjunction with Sprint), you' ll also be able to do "multiple link" conferences accessing more than two sites at once. Kinko's says it has one customer who links its corporate facility with 15 sites to broadcast its

the same time may cause rapid site switching.

•

leader at each additional site. Wait until the person you see on-screen in a multipoint conference finishes speaking

before you respond. Two people talking at

Network Magazine revises site NB — Network Magazine, a monthly publication on everything networking, has revised its

site and now offers to full contents of the current issue online. Visitors will also find over 100 networking tutorials, searchable library of back issues and more. The Web site Features weekly updated news. http Jiwww.tietworkmagazlne.corn

Sodal impact of Asian financial crisis NB — The Cross-Departmental Analysis and Reports Team of the International Labor Organization has compiled this report on the social effects of the Asian financial crisis. It

was used at a recent ILO meeting in Bangkok where the subject was under discussion. http:I/www.ilo.orglpublielenylish/Boempfor/cdart/banpkoklindex.htm

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www.tcp.ca

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION

T E C H E N T ERPRISE

Compaq's enterprise role grows with merger By Matt Hines WASHINGTON, D.C. (NB) — Although Compaq Computer Corp. spent the last 10 years becoming the No. I supplier of PCs to corporate clients worldwide, its lack of a

global services work force kept i t From becoming a broad- based, high-end broker of solutions to the enterprise, according to industry analysts. All that is expected to change as the computer maker makes its biggest stride toward

•

assimilating D i gital E q u ipment C o r p., unwrapping a blueprint for global services deployment. "We can't address all of t h e m arket requirements that are out there even with the Digital acquisition," saysJay Pederson, direc-

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unlocking this part of the enterprise market and with Digital, Compaq becomes very well positioned," Kay says. "The sheer number of NT engineers that Compaq gains is a real value to c u stomers. Th is should give in Compaq a good amount of going to market with the enterprise group." Compaq will offer an impressive array oF

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lined the company's new approach to the enterprise at the end of June when approval of themerger was officially announced. The company will craft direct relationships with its 300 largest customers on the product delivery side of the business and will target the top 200 clients with its newly strengthened services side. "These customers [the top 200] told us that we had to take on accountability if we wanted to do business with them," Pederson says. "IF we wanted to be the prime supplier of desktops to these corporations we had to become a complete solutions provider that takes on the services responsibility directly as the manufacturer." Indeed, Compaq had lackedthe massive services backbone present in its closest competitors, Hewl«tt-Packard Co. and IBM Corp. "They lacked several of the major pieces needed to be competitive in the enterprise," explains Roger Kay, a senior analyst for International Data Corp. "But the company m anagement knew itand now they've got the skills they needed. This puts them in the league of HP and IBM when it comes to people and technical depth." According to Kay, the company's ability to deliver a whole package around the NT environment will help it increase mind share and opportunities with customers. " NT expertise is clearly the key t o

• WIN a Multimedia PC with gg

tor of services marketing for Compaq. "But what you can appreciate looking at the new whole of Compaq is the direct services play that we now have rhe capability to take on. It gives Compaq the ability to take on single point a ccountability w i t h t h e l a r gest accounts, which customers had said was missing from the business model." Compaq's CEO, Eckhard Pfeiffer, out-

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task oF integrating Digital under its umbrella has been completed. The company has said that it will organize its services offerings into three business units: ' Support and Availability Services will manage the break/fix offerings and control some management services around maintaining product availability. • Ne twork a nd S ystems Integration Services will Focus on what the manuFacturer has describedas higher end consulting services. According to Compaq management, these will not include business process reengineering or management consulting, but

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SEPTEMBER1998

T ECH ENTERPRISE ggg g

• And, O u t sourcing M a n agement to channel players that exceed expectations. "First, we have to figure out how to sell Services will assist companies through T he key shift in Compaq's channel ser- specific offerings through the channel; then Compaq's skill areas in outsourcing and vices offerings is from a custom delivery we need to enable them to go out and delivmanagement. model to a volume delivery model. Pederson er those services while ensuring t h at says the vendor will develop standardization Compaq receivessome money on the back Beyond its top 200 customers, Compaq of services, common methodologies and end For providing the intellectual capital," will still rely on its legions of channel part- common tool sets in order to facilitate adop- he says. ners to deliver services. And despite some tion and success in the channel. According to Pederson, Compaq has talk about the channel resenting Compaq's "One of our first objectives with the already begun to put together its services push to work directly with its top clients, channel will be to reduce the complexity of strategies and arrange its work force to facilthere should be opportunities For larger the services," Pederson adds. itate going to market. 0 players to cash in on the vendor's offerings. "The channelhas to be a big part ofour services delivery strategy," Pederson says. "We don't have anywhere near the resources a • • to work by ourselves. By giving customers • I • the choice of working with Compaq direct• I ly or t o w or k w it h c hannel partners as • • • • >I • • providers of services we allow them the flexibility that they' ve been asking for." ABCD HQvid/ kb / ms switchbox, for ps/2, $44 Pederson adds that in some cases the IDE or SCSI hard drive mobile rack, reliable, $24 Cpu cooler, Pentium/Pentium 8 $6/14 c hannel parmers will b e a ble t o b r i n g IDE hard drive mobile rack, with FAN, reliable, $25 Pentium SUPERCOOLR E, $11 SCSI 3 heavyduty mobile rack,w.FAN, $69 Dual IDE / FDDcable, internal, $4/2 Compaq intoaccounts the company had no External 5.25 single unit SCSI case,40w, csa, $75 EXTRAloooooong IDE cables,3 connectors, $7 part in before. "We' re really looking to External 5.25 IDE to parallel case, 40w, csa, $99 Floppy 5.25 mount kit for 3.5" fd drives, $3 develop offerings with some of' the stronger standard 200W CSA power supply, $22 Hard drive 5.25" mount kit for 3.5" hd drives, $3 AT style 200W CSA power supply, clearance, $11 Hard drive 3.5 mount kit for 2.5 hard drives, $12 channel players who are already incumbents Mini Tower. 4 bays, 220w, csa, cable w. 2/4/6 connectors, $5/8/ll $29 internal SCSI in the accounts. They can efFectively deliver M ini Desktop,4 bays.220w, csa, $29 interna l SCSI-3 68pin cable,4 conn., $37 the services in the role of a subcontractor." Mid Tower, 7 bays, 888 LED,230w, csa, $34 SCSI cable. ext., cenkonics, 1.5'/3'/6', $12/19/29 According to Pederson, these partners SuperMID Tower, 7 bays, 230w, csa, fr. door, $69 SCSI cable, ext., centronics to scsi/2, 5'. $39 Full Tower, Bbays, 250w, led, csa, $79 Scsi centronics terminator, external, $9 are likely to be the more developed channel STURDYATX mid-tower, ATX 250W p/s, $93 6'/10'/25' Printer cable, $4/7/17 services outfits such as desktop integrators A TX SuperMID Tower,ATX 250W p/s, $ 1 0 8 Keyboard Ps2/AT, adaptors, $4 E ntex I n formation Services Inc., R y e Server Tower, 300W, 10bays, doors, wheels, $199 Keyboard 6'/10' extension cable, Imm, mfl $5/7 200W / 400W UPS, w. surge protect, $139 / $188 Mouse pad, assorted colours, Brook, N.Y., Inacom Corp., Omaha, and $1.77 Refurbished 450W UPS,new batteries, $139 mouse adaptors, PS/2 to serial, $5 Vanstar Corp., Pleasanton, Calif. Power bar, surge protect AND breaker, $7 In order to clearly define where Compaq Universal AC Power Adaptor 1.5-12v $14 1.44M 3.5 HD floppy, Samsung /Fulitsu $25 / $27 Printer cable, heavy duty bidirectional, 6' will deliver services directly and where it $10 24x IDE Cdrom, USDrive / Panasonic $60/ $72 Serial cable 6'/15'/20'/50' shielded, $7/13/16/33 will enlist its channel panners, Pederson 24x Panasonic SCSICdrom, $139 VGA 6'/10' extension cable, Imm, mfl, $6/8 says the company is creating concise rules ot EXTERNAL Bxcdrom, parailelport hookup, $148 RING-ID+ BOX $49 "We' re drawing up a very clear engagement. Iwith BONUS Grofiier 1997 CD encyclopedia) SPUTS your one phone line up to 3 locations IDE ZIPdrive, internal, w. cartridge, $133 each location will have a different phone number sales and delivery model, and making sure IDE LI120 drive, internal, w. carhidge, $144 perfect for small office. Bell ring-id service required that it i s u n derstood where Compaq is 100MB ZIP / 120MBLS120cartridge, $17 / $20 going to play," he adds. Samsung EIDE4.3GB HDD, $189 "It will be well known to our channel IBM mwave33.6faxmod/16bitsound combo, $29 GVC 33.6k internal PlugNPIay faxmodem, $42 partners where we will meet each other in Printer card, Iptl / Ipt2 switchable, Motorola 56K ISAv.90 faxmodem, $9 $69 the marketplace and how we' re going to Printer card, Iptl / Ipt2 / Ipt3 switchabie, $33 Acer56k internal voice faxmodem.v.90, $85 address areas of potential conflict." 2-ports printer card, Iptl/Ipt2/IPI3 switchabie, $39 Acer 56k internal PCI faxmodem, v.90, $80 16550 single serial card, $18 But these strict guidelines don't mean Super I/O as above, with 2x16550 UARTS, $22 that channel partners won't protit from the (for high speed external devices; modems etc..) Monitor heavy duty STAND.Rexible, $44 new services skills within Compaq. The Adaptec 1520 ISASCSIcard, $94 Relisys 14 digital, NI overscan, svga,.28dp. $188 Adaptec 1502AI scsi card, non-bootabie, $19! Relisys 15" digital. fiat screen, svga..28dpi, $233 company has said it will create a set of serAdaptec 2940u PCI scsi card, w. cable, $179 Reiisys 17 digital, fiat screen, svga,.28dpi, $444 vices to sell through the channel to cusAdaptec 2940uw PCIscsi card, $228 ' Futura 17" Panasonic tube,.27dpi, OSD ' $358 tomers just as rival HP has done over the

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"If partners already have a direct services capability, you can be sure that as part oF

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and deliver o u r o t f e r ings." P ederson promises. "A big part of deciding who will deliver what will be determined by measuring customer satisfaction with the partners. As well as looking at Compaq technologies and how the panner is doing operationally, we' ll look at the number ot' parts that they use, failure rates on the products and issues like response time." According to Pederson, tor the last six months Compaq has been engaged in redefining its channel partnerships using these metrics. The Paid for Performance program willmeasure parmers' consistency levels and Compaq will award more projects

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TECH ENT ERPRI SE

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Do you need avideoconference suite. By Geof Wheelwright ideoconferencing in a business setting presents a diferent set of issues than does consumer-based videoconferencing. Issues of availability, robustness, reliability and flexibility become more important than cost issues. Costs forvideoconferencing systems in corporations are often justified by savings stemming f'rom elimination of' the need for people to travel. If just a few of the meetings between executives at different company sites can be eliminated, for example, then the system can justify itself within just a few uses. Videoconferencing only works, however, when all the parts work. If the cameras don' t work properly, the controls don't behave or if the high-speed connection isn't reliable, then confidence in the system will not be high. This will significantly reduce the number oF people willing to use it in place of an "in-person" meeting.

everything that you would

want to do in a physical business meeting is what corporate userswant in their videoconference systems

that can be used as a videoconference room can have this capability. To get the most f'rom the system, however, a linle care must be taken in the selection of the videoconference room, and the placement ofmicrophones, speakers and cameras. In addition, if data is going to be shared between sites, the k«yboard and mouse of the controlling PC may also have to be within easy reach. If you want to make sure your videoconference time is used effectively and not wasted worrying about lighting or camera angles, consider these elements before selecting th e v i deoconference space or installing the equipm«nt. Depending on whether or not you do the Other considerations One cannot discount the perceived prestige installation yourself or have the equipment conferred on a c o mpany using corporate vendor do it, the extent to which you need to videoconferencing. Despite the Fact that worry about such issues will vary. The other Real-time interaction thing to consider when sening up a corporate One of the real benefits of PC-based video- videoconferencesystems arc becoming both conference systems is that you can share live more common and affordable, they still have videoconferencing space is whether or not the data as well as see the people with whom you enough of a mystique about them that they space is used for other things, and if it is, how are holding your meeting. This live data can are still categorized with the corporate jet, the the space will be shared. The temptation, for example, may be to be anything from business plans to digital 54th floor corner office with the window, and rhe company-owned Mercedes. set up the videoconference equipment in the photos ro pre-recorded video from a VCR or corporate boardroom. However, whenever Perhaps in the old days, when you needed from a digital video file on your desktop PC. With the advent of corporate intranets, to rent satellite tim« to host corporate video- the boardroom is being used for any other the Internet and the World Wide Web, how- conferences — and had to book them days in meeting, the videoconference system will not ever, simple data conferencing may not seem advance— videoconferencing was a luxury. be accessible. If you predict that the system as awe inspiring as it used to. But it provides These days, however, anyone with an ade- will be used very frequently, it may make a simple, direct and very easy way to share quate amount of money and aspare office more sense to have it located elsewhere. 0 Corporate videoconference users want to be able to not only see one another in a twoway conversation, they want to be able to share a video feed for electronic presentations. so that all participants can, For example, view a slide presentation. They also want to be able to mutually view physical items such as product prototypes, photographs and marketing materials. Basically, corporate users can do anything via their videoconference system that they can do in a physical business meeting — except perhaps for the social aspects that tend to take place after the meeting, which are much harder to replicate in a videoconference environment. (And, of course, the benefits of face-toface interaction should not be trivialized.)

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data between parties without having to set up an intranet or Web site. Over time, these data conferencing Facilities may become fully Web- or intranet-based. In fact, some vendors of professional videoconference systems are already using products to provide data sharing during a videoconference with the Internet as th«connection for the data exchange. In fact, Microsof't says that when it was designing NetMeeting 2.1, data conferencing was the key Function demand by customersmore than Internet-basedvideoconference and voice-conferenceFunctions.

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca

SEPTEMBER1998

TECH ENTERPRISE

Mobile computing a lifestyle thing

obile computing is not just about using computers on planes, trains, automobi! es, buses and b o ats. When used in conjunction with communications technology, mobile computers offer an "unchained" style of working that provides both flexibility and fun. Being able to work anywhere, anytime and in almost any situation means it is easy to write a story during a short airplane flight or while sining in a dentist's office. And when you add wireless data communications and a mobile phone to the mix, sending and receiving email is possible while you are mobile. There are no longer any compelling reasons to hang around an office. Achieving mobility doesn't require anything particularly hefty. This column, For example, is being written on a Windows CEbased handheld computer. When used with a wireless data communications modem and comm service, this column can (and will be) sent from the comfort of my local Starbucks cofFee shop — without having ever gone near an office before reaching my editor's desk. I am using Sharp's Mobilon for several reasons, not the least of which are its small size, light weight, considerable power, reasonable keyboard and b u ilt-in modem. While I use the wireless PC Card modem most of the time, the built-in modem does allow me to use the handheld unit For Web

technology journalist has little to teach the rest oF the working world. I am not so sure about that. If you look at the increasing numbers of people who are becoming self:employedeither by choice or through an edict of their GEOE WHEEL WRIGHT employers — it may well be that my experiences oFFer lessons that go well beyond my browsing when I get in the vicinity of a land line. And w hen I d o , I c a n a l so use narrow circumstances. The primary issue raised by it all, from my point of view, is actuSymantec's pcAnywhere software For Windows CE to check any email messages or ally one that has little to do with technology and much more to do with how you make faxes that may have arrived on my desktop choices about the way you live your life. computer at the office. Although I also currently have access to an HP 620LX handheld Windows CE-based system — which offersa bigger and brighter screen,longer battery life,and a bigger keyboard than the Sharp — it doesn't do as much local travel. It is slightly bulkier than the Sharp, does not include a built-in modem and its battery life advantage is rarely an issue when I am only going out for a Few hours. So when I am roaming around the local neighborhood, the Sharp is my preferred machine If,for example, you know you can take as it is the easiest to slip into a jacket pocket your work with you and choose to take your or my oversized wallet. c hildren to the beach — and sit o~ e s a nd with a handheld computer and a mobile You can compute anywhere, phone — how much better is that choice for but should you? So, you well be asking, what possible rele- you or your kids? vance does all this have to your life? Surely the While it does mean they can enjoy the rather odd and itinerant life of a freelance knowledge that you are physically present

ON THE GO

If you are not careful, you may end up having mobile computers — and technology in general — sully many experiences in your daily life

Dynamic Web Continued front page l4

Also cross-platform debugging/tuning will be enhanced as ease of deploying EJB, Beans, and componentsproliferates. and code generation capabil ities. Finally, all of the tools will ofFer improved Interestingly, the heavyweight tools pro- a pplication m o n i toring a n d control. vide mixed support for visual forms design Controlling "smeared" Web applications will and debugging. Either the heavyweight tools become essential. offer visual support themselves as in the case The five heavyweights to watch are: of NetDynamics, Apptivity or Silverstream, • Borland/InPrise Jbuilder with Oracle or they make it a push button icon link to the App.Server for best PC with server side PC-Java visual tools. So for the time being combo; you' ll probably need both a PC-Java tool as • Ki v a/Netscape Application Server for well as the server-side developer. absolutely robust performance; But over time many of the Java PC and • Bluestone Sapphire/Web for most flexiserver tools will merge. Also look For more bility and scalability; report writing and graphics output options. • Weblogic's Tengah Server for its pioneer-

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while they frolic in the surf, the fact that you need to use the computer to do your work while they play means that you cannot give them the attention they expect. "Look at me," they say, as they attempt to do a handstand in the mud. And you miss it because you were busy trying to establish a TCP/IP connection to send email via your mobile phone. Likewise, using a handheld computer while cruising around the harbor in San Francisco means your attention i s split between the awesome sights that greet your eyes when you look up from the screen, and the work that has required you to bring the handheld computer along in the first place. Now this does sound like carping but it becomes central to the question of whether or not you can make a mobile lifestyle work for you. Being mobile should liberate you, yet the reality may be just the opposite. If you are not careful, you may end up having mobile computers — and technology in general — sully many experiences in your daily life. The solution may be to find a way to leverage your flexibility so you have the capability to work alongside play, but not have the impact of one diluted by the other. This is something with which I still struggle and I' ll report back on my success. 0 Geof Wheelwright is a TCPcontributing editor and frequent road warrior.

ing Java capabilities;

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Anywhere for dynamite Java IDE+Java database. In sum, Web designers have a wide range of tools to choose from scaling From static Web pages up to the biggest Web farm server sites. The Web is growing and changing fast. This overview will become obsolete in one half dog/Internet year. In the meantime, bona Fortuna in p l otting your Web course. 0 JacquesSurveyor is aW eb and databaseconsultant who is looking for Web tips at ibsurvoinformap.net.

post-It comi.s to Apple N~ E veryene knows loves and uses» Post-it Notes:.and, 6'm a whtIes Win~ .' users have eatjoyed-:3M's vnsatile 'note".systent on their Pcscreens. Now, a new== =, v erston of rhe softvvee is .amlable~ ' - , 1vtacrntosh 'ttsers. HBs. PrQgram aIIosvs."-, d~ o pers o fWeb s'tres ro "suck" a viitual Post-it Note into their site..visitori to the %'eb site can dra'g'the net'te from'th'e site co their own computer desktop where '

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SEPTEMBER 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

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Computer-based training gets wired By Rod Lamlrand ree years ago, computer-based training (CBT) content was limited to what could be included on floppy diskenes. Today CBT can be designed For roomier media: CD-ROMs, increasingly DVDs, and online training (OLT), the hot new twist to delivering educational content. At the retail level CBT products still litter the shelves and magazine ads. Walk into any software store and you will find programs that will teach you how to type, surf (the Net, not the sea), talk, read, sing, play musical instruments or speak anotherlanguage. Whereas CBT used to mean limited graphics and limited content, the proliFeration of CD-ROM drives means it is economical for CBT producers to move to this more capacious medium. Hence, tutorials and lessons are often very well done. Sound, video, animated characters and colorful simulations make today's lessons a differentexperience from thoseofa few yearsago. A search on the Internet finds CBT products available For specialized areas of study, such as nursing or programmable logic. If you have training material you want to make into a CBT product, there a numerous sites representing businesses eager to take your content and bring it to life. If you have the need, you can purchase software that will allow you to create your own CBT titles. However, such

programs usually cost about $1,000. For business, online training is the biggest news. In the last year, the Net has been awash with companies offering opportunities For individuals to upgrade skills, or for businesses to educate employees. According t o S B Communications, an A m erican I nternet research company, CD-based CBT still commands a 68 percent share of the computer and training market, but OLT (primarily on the Internet and intranets) is gaining fast. OLT services offer a broad range of price points From $5 a month to thousands of dollars per employee. In Canadaalone there are scores oFcompanies offering OLT. Many focus on computer and network skills but others offer training in other areas. OLT specialists usually work with a company to come up with a per-person charge in the hundreds or thousands oF dollars. The driving force here is the savings realized by the company, since they do not have to send employees out or bring someone in. There are other benefits too. OLT works at the speed of the learner. Also, a company will know whether a person has completed the course or courses required. Many programs include tests, which can be set up so the learner must achievea preset score before moving on. With more and more companies adding Internet access to their local area networks (LANs), OLT is becoming a realistic alternative.

$12,000 for 25 users. A similar but less expensive service is provided by Colorado-based ECon Ference. There are a couple of Canadian CBT/OLT companies. One firm, FirstClass Systems Corp., was recently listed by Ca nadian Businesr Magazine as one of this country's 100 largest, "hottest" publicly traded technology compa-

Another interesting development is the Formation of sites like that oF U.S. publisher Ziff Davis. At the Ziff Davis Online University (www.zdnet.corn) you can take courses in software programs,operating systems, or designing a Web page, among others. The cost is US$4.95 a month or US$50 a year. Once enrolled, you can take as many courses as you like. For someone with a good work ethic this is a tough offer to pass up. Another emerging trend that may help online training become a more sophisticated service is real-rime presentation. In such a presentation, students sign on to see and hear a presenter at a specific time. The presenter uses a program such as PowerPoint and sets the pace. Icons around the presentation indicate other information such as charts, bios, maps or definitions. Students Familiar with the material presented can investigate the additional information if they desire. When the presenter decides to show the next screen, all participants are pulled to the next slide. At the end of the seminar, viewers can return to any page for Further investigation. The presenter can conclude the lesson with a quiz, an open forum chat or simply provide a series of related links. Because the technology is in its infancy, costs For real-time presentations are high at this point. PlaceWare 2.0 Conference Center (hnp://www.placeware.corn) charges about

nies. It is headquartered in British Columbia, and offers 732 online courses primarily related to computer programming, languages and operating systems. First Class allows users to try its wares via i t s W e b s i t e b efore buying (hnp://www.firstclass.ca). In Ontario, A. Palmer Animated Training develops and distributes CBT programs for educational and industrial applications. Its site even (hnp://www.apalmertraining.corn) includes a course on refrigeration." In Fredericton, N.B., the investment by NBTel in a 100 percent digital telephone network seems to be paying off with the success of companies like Scholar.corn. Scholar.corn claims to be the world's largest devdoper of information technology training programs. The company uses teams of advisors who monitor thousands of online students every day. The online courses are geared to training students For network certification, which makes Scholars.corn one oF the largest online training providers of Microsoft and Novell certification. 0

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

TECH ENTERPRISE

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Road warriors say technology indispensible link "There is a blending of

Sy Linda Dalley Paulson N EW YORK (NB) — Frequent business travelers depend on the Internet and email to stay well-connected with the office, clients and home, according to t h e / 9 9 8 Am cricars Express Road Warrior Technology Study. This first-ever survey by the company was promptrd byanecdotal evidence gathered by observation while traveling and through conversations with customers. Some of the initial results were surprising, company officials said. "Every business traveler is in search of an electronic outlet," Christine Levite. director of public afFairs, American Express Company told Ncwsbytes. "W«r«alized business travelers arc using every moment of their travel time to conduct work. This is evident in number of' people who access laptops on planes, cell phone users in the airport and long lines at hotel phone hanks. All th«se were indications the traveler needs to have 24 hour connections while on the road." Levite says their study found traditional phone calls and voice mail werc the predominant communications methods for business travelers, with 87 pere«nt saying th«y usc th» former and 61 p«rccnt saying they regularly use the latter. "We were surprised by that," she says. "This is a hcavy online user we'rc

t alking to an d t h ey' re still h i t t ing t h e ability to operate a virtual office through use phones." of laptop computers. Fifty-seven percent of those polled said "There is a blending oF leisure and busithey always or almost always communicate ness travel that is a new phenomenon," says via email. Of that number, 66 percent said Levite. "We see personal life coming into the they access email once or twice each daily; 18 workplace with casual days and more virtual percent said they check their email thrice offices. Now when you' re on vacation, that' s daily or more while on the road. not down time. You are expected to stay con"It goes along with the theme that people nected to the office; consequently, when travhave to communicate in a number of ways," eling for business, you have to maintain the says Levite. "It's not enough to send a fax. same kind oF pace that you would from the People send an email saying a fax on the way, office. Being away from the office — no one or they send thatsatne document as an cuts you slack For not keeping up even on attachment to c-mail, or they will call to tell vacation. It's painful. It's leading to a lot of s omeone to check their email and f a x stressed out travelers." machine." Too, this melding of business and leisure "We wanted to look at not only what can beseen by more companies compelled to equipment they were using, but also the take advantage of' reduced airfares linked to amount of time they work while on a trip," Saturday stay-overs. Employees are comshe says. "Not too many years ago the trav- pelled to take a subsidized weekend away eler would come back to hotel room and From home for their employer to realize a watch TV or make personal calls. Now they cost savings. are checking voice mail and email and are T he s t u d y was con d u cted by still doing heavy duty work while away N FO//net.source panel, a subset of t h e from home." National Family Opinion nationally projectThe survey also found that 96 percent of ed consumer panel of some 170,000 houseits respondents agreed that technology has hold online users. This particular study improved business travel. The greatest bene- polled 546 business travelers who take at least fits cited by those polled included improved 10 overnight business trips per year. 0 access to office and clients, time savings — Christine Levite, American Express through instant communications and the AmericanExpresshttp://www.americanexpress.corn

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In Brief Continued from page 1

The BackOffice server software provides file, print and application services, Internet connection capabilities, and communications systems. The servers have a three-year onsite limited warranty, and dedicated 24-hour service and support, according to Acer. Estimated street prices start at US$3,995. http: //www.ace r.corn http: //www.microsoft.corn

At the moment, mobile phones are limited by local telecom standards. For example, GSM phones are common in Europe and Asia, but can rarely connea in rhe U.S., and

Plans call for Ericsson to offer the SPB facility on all RBS 200Q cellular base stations by the first quarter of nextyear, http: //www.ericsson.se

the personal handy phone (PHS) standard can only be used in Japan.

Fax market to top US$3 billion

The world phone will overcomes this by SAN JOSE, Calif. (NB) — While the industry switching between different digital modes: is buzzing over intranets and virtual private GSM 900 and GSM 1,800 MHz, D-AMPS networks, the fax communications market 800 and D-AMPS 1,900 MHz, and the tra- continues to soar, according io a report just out From Dataquest. ditional analog 800 MHz AMPS systems. In fact, such is the market for Fax transThe World Phone will be similar in size to missions, that Dataquest predicts this year' s that of the Ericsson GF 788: about 10.5 cm Smart card protection unveiled long (4 in,), weighing under 135 g (4.7 oz.). revenues will top US$3 billion For the first NEW YORK (NB) — Aladdin Knowledge The concept of a world phone is not entirely time — up a healthy 17.7 percent over last Systems has taken the wraps off SmartHASP, new. Iridium has had a similar vision since 1985 year's figures. Dataquest projects that the a smart card version of its HASP hardwaremarket For fax-enabled devices will continue and claims to ofFer services in 239 countries. based soFtware protection system. to grow From 5.5 million units in 1998 to 7.5 http: //www.ericsson.se According to Rami Kasterstein, vice-presmillion units in 2002. ident o f th e Isr a eli-based c o mpany, The report notes that shipments of the GSM base station announced SmartHASP combines the traditional security personal/low-end product segment, which STOCKHOLM (N B ) — Ericsson has of HASP with smart card technology, making includes multifunctional products (MFPs) unveiled a software technology that allows it suitable for a nctworked environment. and single function fax machines, grew 81 two GSM transceivers on a cellular base staAccording to Kasterstein, SmartHASP percent from 1.6 million units in 1996 to 2.9 tion to be linked together ro radiate on the uses a CPU-based smart card with 496 bytes million in 1997. This area of the market, the same channels, effectively forming a much of internal read/write memory that can coninformarion rechnology research firm says, more powerful virtual transceiver. trol access to different software modules, and also had revenue growth increase 44 percent The technology, known as Sofnvare Power save passwords or other sensitive data. The over the 1996 results. Boost (SPB), is being offered on Ericsson's http: //www.dataquest.corn/dq/static/about/programs/ features support "innovative marketing and RBS 2000 family of GSM cellular base stafmfp-na.html distribution techniques" such as time limited, demo, rental, or leased software, and have tions. According to company officials, using only a simple software command, operators FaxSav has broadcastlist manager been field proven by MemoHASP, Aladdin' s can convert the base station lrom a two-trans- EDISON, N.J. (NB) — Internet faxing commost popular mainstream protection key. "power pany FaxSav says the number of broadcast SmartHASP works in conjunaion with a ceiver operational mode into the boost" mode, where rhe two transceivers work faxes it handles for customers has doubled PC/SC compliant read/write drive, and with together as one virtual transceiver, so extend- s ince it launched rhe beta version of i t s Aladdin's ASEDrive. The integration of smart ing the range. Broadcast Lis t Ma n ager s o f tware in card drives into PCs, the firm says, is becoming According to Ericsson, cellular downlink November. Broadcast List Manager version more widespread in networked environments. performance is increased by at least 3.0 deci- 2.05 is available now. http: //www.aks.corn bels (dB) at the cell border, reducing the Accordingto FaxSav, the sofnvare uses the number of sites needed by up to 30 percent FaxSav EZ-List Fax Broadcast Service, which Ericsson plans World Phone over any conventional base station coverage gives business customers 24-hour broadcast HONG K ON G ( N B) — Ericsson has fax capability worldwide From a desktop PC, announced plans For a "world phone" that network. According to Tomas Fridstrom, the com- corporate system, or Fax machine. The the will allow consumers to travel without worrying about local telecom standards. The phone pany's GSM base station marketing manager, new software allows users to create as many as should be ready For commercial use by late because the SPB capability for the RBS 2000 1,000 unique broadcast lists of just about any series is an entirely software-based technology, length, and add, delete or edit individual 1999. According to L one M isikini, regional no special hardware modules are required, entries. The lists can be immediately submitt ed via an I nternet connection into t h e product manager Asia Pacific, Ericsson con- and no new spare parts are needed. "This power boosting capability is espeFaxSav Broadcast System. nects 40 percent oF the total wireless commucially valuable to operators when they are Customized databases can be created from nity in 90 countries. GSM (global system For rolling out new coverage and for providing scratch using Broadcast List Manager, or mobile communications) has currently 78 million users and D-AMPS (digital advanced maximum coverage efficiency in low-capacity external databases can also be used. Users can mobile phone service) 90-95 million sub- traffic areas such as rural areas or along view created lists in detail, perform search and roads," Fridstrom said. replace Functions, sort entries alphabetically scribers worldwide.

or numerically by individual fields, cut and paste data, and print hard copies, says the company. The software uses a two-level encryption scheme based on RSA's 40-bit encryption. Internet Fax can be tried For Free at the company's Web site. http: //www.faxsav.corn

Freeapp diagnosesY2K conflicts PHOENIX (NB) — Viasoft, Inc. has made the BIOS portion of its OnMark 2000 software suite available for Free download from the firm's Web site. The suite itself is rebranded by Symantec Corp. to be sold under its Norton 2000 brand name, according to a Viasoft spokesperson. The spokesperson said rhe OnMark 2000 BIOS fix will work on any Intel-based PC or notebook. Once downloaded, it runs as an executable to test the internal clock part oF the system BIOS. He said the full suite is for large corporations that "oFten don't even know how many PCs or laptops are part of the system." Those companies often put the software on the company intranet to be run From individual workstations. "It saves time For the system administrator," he added. The BIOS test and fix is one part of the firm's OnMark 2000 family of software, which addresses each phase of Year 2000 (Y2K) conversion both on PC desktops and on client/server applications that need to maintain precise dates. The programs are currently used in such date-critical industries as banking,insurance, securities and manufacturing industries, plus several government agencies.

O nMark 2QQQcan be downloaded From the Web, which also has a really good question and answer seaion on Y2 K i ssues, according to the Viasoft spokesperson. http://www.onmark.viasoft.corn/fix-it http //www viasoft corn

GTE brings HotOffice to SOHOs BOCA RATON, Fla. (NB) — GTE Corp. said it is bringing HotOffice Technologies'

Web-based software to the small office/home office (SOHO) and small business markets. GTE said the Hor OfFice product allows smaller operations ro securely communicate and collaborate on the Inrernet via a GTE dial-up Net connection. HotOffice reportedly creates an instant,

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secure virtual oHice over the Internet with a suite of applications and services that allows employees in different locations to securely communicate and collaborate with just an Internet connection and a browser. Features include Weh-based email, online conferencing, document management, bulletin boards, Internet telephony and travel planning. The product provides many of the capabilities of a LAN (local area network), WAN (widc area network) and intranet in onc turnkey solution, C'TE of'ficials said. The co-brand«d version of HotOI'lice will be m a d e av a i lable th r o ug h G T E Intcrnctworking's Web site, as well as on GTE Internet .iccess CD-ROMs distributed to the SOHO and small business markets. In retu'rn, HotOFfice v:ill include links ri> ATE'5 sinai) businessservices in the ct>-bratKlcd product. http: //www.gle.corn http: //www hotc>ffice.corn

TECH ENTERPRISE gjggg

NovaBackup 6.0 released SIMt V A L LEY, Ca lif. ( N B ) — XovaStor C orp. has released version 6. 0 o f ' i t s NovaBackup data backup, restore, and disaster recovery software. Version 6.0 includes the NovaBack backup program,the NovaDisk d isk-to-disk backup p r ogram an d t h e NovaBoot AE disaster recovery utility. The new version also features updated virus scanning capabilities and new encryption technology. Also i ncluded are an

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SAN JOSE, Calif. (NB) — Secure Computing Corp. has scaled down its SmartFilter Internet tool to work in conjunction with Microsoft Corp.'s BackOffice Small Business Server. Th» big brother-like tool. which Secure markets as a Filter for companies to control employee Internet acces~, has been mt>dified for small businesses. The filter allows businesses to block access to over 250,000 Web sites based on 27 different categories, accorcling to Secure. The list is updated weekly and targets categories that an organization nsight tind counter productive. "With the advantages of the Internet, so come sotne risks and liabilities. This offering will help small businesses mirigate th» risk

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T ORONTO ( N B ) — Bell M o b i lity h a s announced it i s w orking with M i crosoft Canada on developing a of Windows CE tcchnt>lt>gy systems. According to Micros<>ft, thc deal Formalizes an existing strategic alliance. The aim of rhe union, otficials say, is to create remote email a n d mi > b il e In t e r ne t ac c ess hardwari;/s<>ltware combos f' or business users. "Bell Mobility is thc Canadian ls:ader in wireless solutions," said Andrew Coulson, Microsoft Canada. Coulson says the collaboration will focus on growing thc market lor wirelesssystems, as well as pro>noting application development and "leveraging complementary strengths in sales Force automation." According to Bcill M<kility. meanwhile, the four key industry facti>rs that have driven the alliance are: the availability ol' efficient. affordable end user devices; ttctwt>rk ettiiciencies achieved thiough increasing advances in capacity and speed; the evolution of corporate information technology inFrastructures; and the evolution of enabling applications. No date has been given for delivery of actual products from the liaison. http: //www.microsoft.corn http: //www.bellmability,ca

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SEPTEMBER 1998 THE COMPUTER PAPER GREATER TORONTO EDITION

T ECH E N T E RPRISE

Trainifng, technology lacking in fight against fraud By Martin Stone

The survey, which queried senior executives From over 11,000 major organizations, TORONTO (NB) — A survey of businesses was conducted by Toronto-based financial in 32 countries shows that a startling 84 per- and business advisors Ernst Bc Young. The cent of the world's worst reported frauds study is titled Fraud: The Unmanuged Risk. were committed by company employees and Don Holmes, practice director of the that over 60 percent of'worldwide Fraud was forensic accounting group at Ernst 8t Young, committed by management. said that today's analytical software and a The study pinpointed employee downsiz- return to old-fashioned moral values are the ing, the removal of management layers, and keys to fraud prevention and detection. "The difference between error and fraud the growing use of' computers to keep track of company assets, as prime culprits. is intent," he added.

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"Traditionally, accountants and business managers rely on internal controls to prevent and detectfraud," he explained. "However, in today's competitive environment, internal controls have been badly mauled as a result of downsizing, removal of layers of management, and employee empowerment. The traditional fraud model is not working. We need a much stronger emphasis on training and technology." Holmes said training is r equired to enhance both fraud awarenessand ethics, while technology, such as computer analytical tools, can deal with the mounds of data recorded electronically in a company database. "Pretty well all frauds are computer-relat-

hot seat because your stewardship is brought into question, your risk management strategies are in the spotlight, and your ability to respond to the stakeholders is tested." Survey highlights include the fact that 87 percent of respondents think the incidence of fraud will increase or, at best, remain the same and that only 13 percent of fraud losses have been recovered. Only 26 percent of directors have a good understanding of their business, the study shows, while 30 percent of r espondents report that changes to their control systems lagged behind organizational trends. A full 70 percentof respondents say their staffhas "Only kickbacks not received fraud awareness traimng. ed today," Holmes said. The survey also reveals a strong correlaoccur outside the b ounds of c o mpany tion between the incidence of fraud and the recording systems." The survey reveals that normal internal understanding of the business by directors. controls, such as segregation of duties and The study indicates that only 60 percent of computer access management, were the most directors believe they have a good or full useful Fraud prevention and detection tools. understanding of their core business. Ernst 5t: Young's Forensic and Litigation However, 30 percent of respondents reportAccounting group has extensive experience ed that changes to their control systems in investigating allegations of Fraud, tracing, lagged behind their organizational trends, securing and recovering assets, quantifying leaving open doors to beckon would-be claims, and supporting solicitors and counsel fraudsters. in l i t igation. Some recent assignments "The new technology is interesting," include investigations into the alleged Holmes said. "Some of the dynamite software runs audits with innovative analyzes of impropriety of a f u n d m anager, "rogue" masses of data. We can look at cheque runs, derivatives by Foreign exchange and compayment systems, and spot characteristics or modity traders, procurement frauds and kickbacks, computer analytics applied to a anomalies. An anomaly is reflective of a breakdown in controls. We can then back- company's payment process, and a number oF high-value check frauds. track, Follow an e-trail and a paper trail. Holmes saidthe survey has not been anaEventually we depart from the electronic lyzed for margin of error but that 1,200 trail and talk to the people." "The risksmay be higher for the steward responses were receivedfrom the 11,000 than the Fraudster," added Nick Hodson, recipients and that European and Asian Partner in Ernst 5c Young's forensic litigation countries scored high among the returns. 0 >~g'~

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In Brief 0///tinued fro/II pngr 27 PKZip for Windows. Now, when users open PKZip to send or receive files on lh« Internet, lhe files will include a low-bandwidth ad in addition to whatever other compressed files the Zip collection contains. "The ad banners can b» embedded into any software that works with Windows t)5 or NT," according ti> Edwin Miller, Timesink vice-president. "When a program is installed on the PC, our technology gets installed, (oo." Miller says the ad technology uses a super-thin push client, of low bandwidth, about 100 KB. "Nobody even knows it's there and it doesn't tak«over a user's machine." "People who download our Windows version of PKZip will si re som«one's advertisement as 0 part of th«sharewar« they download," said Boh Gorman, PKWar«'s marketing manager. Only registered prograin users can disable the advertising banners. Ventur«Dir«cl' Worldwid«. Inc. was lhe first advertis«r to tak« advantag» of' PKWare's AdGat«wav affallgcnlent and Timesink's Miller added his f'lrm has "a whul«host ol partners taking advantag«oi thc new model of advertising." PKWare'5 Gi>rman said, "Trying to determine all th«markets for this lcchnologywell, il's still carly in lh«game." Miller was

products are immediately available, while Point of' Sale and Forms will be avaiIable in the Fall, officials said. http: //www.storesonline.corn

Translator includes 33 languages ORANG E, Calif. ( NB) — Language Force, Inc.'s Universal Translator Deluxe uses IBM's ViaVoice speech technology software to translate spoken English into 33 different languages. It includes full filnt and keyboard

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affordably, easily and with turnkey capability, give people the ability lo transact business over the Internet," said company president and chief executive David Rosenvall. The new company said it is introducing four new produc(s: Carl, Point of Sale, Search and Forms. All can be created through the company's Wch site and then added to the user's site. StoresOnlin«.corn can also create a Free 10 MB site with a subscriber directly via

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Some of the 33 available languages are Arabic, Chinese, Japanese, Korean, Spanish, German and Hebrew. Ian Simpson, chief executive of the privately held, California-based LanguageForce, said the firm's mission is "one world, one language" and this device is helping to meet that goal. He said it is exactly what the world needs to broaden both personal communication and trade channels.

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SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION

greatly increases the range of possible things that may go wrong, either from failure of the technology, or the malignant activity of steel doors, security lighting, an alarm system acquaintances or strangers. The FBI estimated in 199S that losses to and bars on ground floor windows if you are particularly nervous about break-ins. You may computer crime and fraud amounted to as also have information from the local fire much as USSS billion annuailly. According to department about home safety, and installed Nick GaBetto, IT Security Practice principal at smoke detectors, fire extinguishers and alter- IBM Canada, achieving secure computing all nate fire exits from your house for emergency starts with developing a security policy. "Don't start by building barriers," he advises, use. "Start by assessing risks. Don't spend huge The point is, when it is the lives of your loved ones that are at stake, a certain measure money on non-critical things, and don't disof preparedness is prudent, not paranoid. The able your business to try to be safe." Life includes risks. You have to decide same goes for threats to your financial well what risks to guard against, and what degree being. What is the level of threat to your com- of thought and effort you should invest in making your computing experience a safe puter, and what should you do about it? one. There are a fairly limited number of comThe Joy of safe coEEEputlng Continued from page 60

Security book list . ty framework, «nd broader issues of aware" Neh Psychos, Sto(heez Nrtrl Prerrhsterz :.'. Author. MichaelA. Banks ;-:„-:-' ness, training, and effective retponse to secu-: rity incidents. The book also contains a good Publisher; Corioiis Group Books ' glossary of security terms. As well, the ISBN:1-57610-137-1 ',:„' included CD-ROM contains demo versions Soitcovar, 378pages ' "' of commercial antivirus, encryption and PrIce:$34.99 A very good guide for the individual PC user, - security programs from companjes such as '

- '

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Web Psychoslays out the risks that exist on: -: IBM and Symantec... the Web for the unwary surfer, and how to

respond to them. Essentially, the book states,'.':;E-NNI/ Seeutity: Hew lo lfeep Vortr that there is no such thing as perfect securi-:;;";:Beetrortie Nessager Peirrote

ty, but with a moderate amount of care, risks,„Author. BruceSchneier "" can bereduced and managed while leaving: -,. -.Publisher.JohnN leyandSons,Inc.

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plenty of room for the individual to enjoy -';. ISBN. 0-47145318-X the wealth of information, activities and"' Softcover,366pages * .'". .., Price $34.95;" possible socializing that the Net offers, -;.',': This book concentrates on how to increase .

"-.", the security of your email, and in the process: ;-: Protectlort etrd Security '",''"-".-.':.' ".'"'!, :,.i:;;-~E, ::„"-," ..' , : „ -' it is a decent prlrrn.r on POP (Pretty Goorf:.' on the lrrfeemothwSNpa+flihwrry Privacy) encryption, DES encryption algo-., Author. Frederick B. Cohen Hardware and sEEftware failures Publisher: John Wi l ey 6 Sons, Inc. .:.;.;:;,' . :", ' ; ,:„:, -:,' , :, rithms, RSA public-key algorithms and key Computers and networks are recently devel'.:,'-;,.-; management, and the patent and nationaI' ISBN:0-471-11389-1 . oped, fragile and often flaky technology, .,":-,'",-',",',:.">,',',"';,:=,';„'„.,"'-;...',;."".='..-."~".:;„-security issues related,to effetiye eyc »ryptiog,,<l'„: Because computers are increasingly a fixture Murphy's Law, "If something can go wrong, it :- Softcovor: 302pages, ' " ' '4~. ~g»" '. ', j ~ -,.'» '~" ptZpj. »~g' Q~ ' i ~ )' '~E „'$j.,c',w»~ /z'g.. r, » A Pnoa. $24.95 ~ ..""-',' wed:"'po. Q » of our personal and business lives, and due to will," seems to operate with special vigor :;... This book looks at security fmm a broad orga-,; C}iheiwrrez: Espioiige eN ke lihviiet ':":::. the omnipresence of the Internet, it's increas- where computers areconcerned.

Threats: Murphy's Law meets Kevin Mitnick

mon threats to your computing security.

ingly likely that your computer at home or at work is at least potentially networked to every

other online computer on the planet. This new global connectivity greatly increases the potential usefulness of computers for business, learning and socializing, but it also

Security glossary Anonymous Remager. ApmgramIhal removssEII tracesofthe senderEndlocahonoi anemailmessagesbelire IanEErdingthe message to Its iiendedrecipient. Agack AnEIEcuonicassault (IypIimly unprovoked)that auEinpts Io senshwbatkIhsIargEI' ssystems,nstwixksEndEECEniyRlrtuNk The U.S. 0EptrtmERtof CamnvsceBuiEEEoi EEpet Administration.It isIhEpiiniaiy regiilatoiy agsrict responsiblefor export ciEilrol onenirypiion, Endis responsibhfor Iheissuanceaf exportlicsnces, CaapiagOutCreatingasafe, undetectedspotion auive or otmr datastoragespacereachalte viaanetwork) Iorhacling,storing ar ielrieviiig information, Endfor cruling Enotle EeytogetIR(to a secureREtworksite) EtaIaler tire uponadnission toanetwork Caliuta Aulhoigf (CA): Atrusted entity thatdigIIEllysignscertili • cEus InorderIovalidateownershipof public liays. CiadiEc A hackerwlo daesn't rEspEct thecomputerssiiatl backs on. (FRE Ecivninal hacker) EIIiiEIlngy:ThestudyofsiETetiueclnniunications, indudingboih

ciy pliigizphy (Ihescienceolenablingsecurecommuiiicaiion

thra uohEncrypbonEnddacrypblon)EiidcrypiEnalysis (ihEscience of analyzing EndbreaiIng secvrEcommunication). BEEE BniEa: TheinverseofeeypIIon: theprocessoi CNNerbng ciphenEE I into plaintext lluhrr. A peison wle ilegallygainsaccessIoyourcomputer EysIen.

The most basic security measure is to regularfy back up any information you would care about if you were to lose it. This may mean routinely making multiple copies of important files on floppy disk, tape, removable cartridge, or secure network archive

: : ,

nizationalor institutional perspective, includ-,"':". Author, Jean Guisnei, Nnn Shwartau

ing all kinds of communications systems,'-:,.';.:Publisher. PIenuin Publishing

».':;.,;::i;.-."P: ' .",:.,:,-.'::::-::,.".'z,"~,.',.:,", ,:.~ from satellites to eIectronic banking, cable TV„:! ISBN: 0-'306-45636-2,";; '„:-'

~ as weB as the Internet and other kinds of cow-;~: Hardcover, 250pages '-">'".,,-,'4;:..'::""-'-:" .

:,.'g""'.1'";:,':".::,I-„"",

puter networks The book then analyzes secu-- Price. $38,00'"

rity policy making and implementation„;::.,' This is an interesting book that concenpointing out the common faults and limita-:::; trates on uncovering the activities of inteBi-'':

tions in computer systems, and offering sug-':-<-:gence agencies conducting intelligence gestions for effective security measures. '-",;"-,'; "::, ".::. operations via the Interne. Guisnel displays„:: a nationalist bias, concentrating p,.!=."".::.:-'.:; certain '.',,:,".;-; -' , ". ; ": — :; " , ',: " ,; ~:::, ' : ,;; 'j;;.:;":;;:,; Amerkan techno-viBainy, whiie not prob-:,.'. : irtterltet Seeneity,,:.',-' ': ';-;.':»'-' ; ::.' : g' , ;:5,.' ; ing too deeply into France's large scale Author.JohnVacca Publisher. CtuirlesRiverMedia,,-:",,,„:, p''::;",.-'.)'„~',:;-'.:.'.', high-tech espionage program, conducted by'

IEuEEIER cEIEEgon: ApowerfultypeofEctivesecurity Iechnoo l o. InlnisiondEteNonsyslEmSMmbineREIEEidi monitoring with realtime capture andanalysisEfpacketheader EndcontentdEIE, ililizing sophislicatEd algorithmsIorecognizeauscksignaturesupon discoEE iy, sendalarmsandeventakerespaEEIEEEitIon. PGP(hely CaeiiPdracy):Anapplication protocol anddaia format availablac e rossawidevariely ofoperating systems,usedto exchange eroypted EndEutmnlICEIedemailmessagesEndfiies. Ping o'ilulc A dEE IEIof uivke attackthatamcrasharreboota largenumber iI systemsbt sendinga"ping" messageol greater than65,536byles(III default sireis 64byles). PN jiivhliclietinraslniEIEa) Apublidy avahbIEsystemfor obtainingpublic keysin asecureandpredictable manner. PEhlIEIey Iphaistshm Aoyplosystemin whichone-halfasingle ieypaIr Isusedfor EECrypIIEREndIheoihe halfIe decryption. hiEEIE leIr. Ihesecret halfofauser's key.pair inEnasymmetric stsism.ThapriEiIEkeyisIEioEEionlytoIhEEEEE Shoulder suiIEig:Findingoui whatEuser islying bt laoiingover their shoulder, andwatchingthe keyboardormonitor. $EEEplaaguk g Passivelyeavesdroppingonnetworktraffic in order tocapturevalEEhiedataor secrets,suchESuSerpaSSwOrds. Reiilayagark PlayingbECkanotherparly's packets orother mssages recordedin EpriorEENipingauEckinEREIIoit Ioaccomplish the same orsimilar Eforls (achievedbt theEutharizeiiehvark user)earlier. Troja nless:ApieceatcadE,embsddedIEEnotewisebenign ixogram, thaiis usedIoEnEckasite.

one

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;..- ISBN:1.886801 56-8;-':!> ' """: . '-;.-:. =':..>p,''j„~"-",::~~' the DGSE.;:;,.

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:;. Price:$69.95!,:-':""-::;-:-":"-":,: .':.-'::-":::=~": -""i"''~":-':."';-:;.-.' Vhe Cudraoi Egyt »

ing form of corporate or institutional net-,, the Nazeef ComputerEsplEENuge :;='Author. Ciilford Stoll ,: working known as intranets — i nternal net-:.;„ +!::;~~!~ i s',!~/~A '- works that utilizes Ihternet HTML and Web:-." ,Pubilslar. Pocket Books'","„»'r:.",,-:.'-e "» q~> P~.""-."» ";: .:-," ISBN: 0-6717-2688-0 -' ~4"' page technology„while limiting access.""'"",:,:.One of the main justifications for'.,: Softcover intranets is to limit the security risks inher- Price: $8.95:,'";.'ent in a wide open Internet Web site that is:,:.;",. This is the dassic, true story of network secu-:I rerk A netwatk".. ;jaccessible to all, However, Intianefs have to.':.",';i rity:intrigue'-and detective::.1E )be carefully designed and maintained in'""' adrmnistratot' with too much time on his"' corder to be really secure. This book describes~i hands decides to track down a 7Smnt, 8 how to mess the requirements for establish- <".' biBing Irregularity in network time usage„, '..:; ing a reliable, .efficient Intranet, how to<@, and is launched into an International hunt.',I

';:;:,;;;g +:::'

,,'-.: guard against catastrophic-faBure, and te.",-'., for hackers who are brea'kfng into govem-" " ment, military and other computer networks ' recoverfrom any failures that occur. intranet SenInty also deais with Year 2000 „.:;.': all over the U.S. A brilliant wakeup caB for roblems, security implications of Java tech-'„'.-:, the cybernetic age.:,'~;:~q,:.",s,","',.-;'::.:.:„'.;;-' .- ; - : , :

Source:PocketGlossaryofSeaeily TermbyNetworkAssociaiEE

. .

»entt ates"ort tlie rapidly grow-'','',Trodring ~, I Spv Th euyh "' »s"",:.;:;,"~;"-'.",.".:,'id ' This book con'c

—Jeff Evans

0 nology, Microsoft's cryptography, and securi-.".„:

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library, Store the backups in a safe place. If your computer system goes down, your backups can be loaded onto another computer and you can continue to work, learn or

Theft

play. If you have acomputer for your business,

Com puters a re extremely attractive items for

then you should have arrangements in place to get a replaceinent PC i mmedi ately if necessary. Most of the better PC vendors offer onsite service and replacenient PCs, though these extra warranty features may come at an extra cost. The larger the company, the more elaborate, comprehensive and swift the recovery plan should be. For medium and large enterprises, this often means an ongoing relationship with a major disaster recovery firm, up to and including backup sites ready to go on a moment's notice.

Vlretses Computer viruses are software programs, written by malicious or mischievous persons, that copy themselves automatically to computer hard drives or floppy disks. Once released into the computer-using world, they may spread

for years. This is a very common problem for PC users, where exchanging information over networks, using disks supplied by another computer user, or downtoading files from the internet potentially puts one at risk with

every file transfer or email attachment.

running at all times is the main doorway to infection of a PC or a network.

thieves, since they are easily soid for substantial amounts of cash. Also, the information on the computer can have greater vaiue than the computer itself. In soine cases, proprietary business information, relating to bids on contracts, corporate plans, or the development of

new products, can be worth millions, Their toss, or knowledge of the data by a competitor can put a company out of business. Notebook PCs are particularly attractive to thieves: in Toronto alone, police estimate as many as 5,000 notebook computers are stolen

annually. Defences against hardware theft include locking computer equipment down with high-strength metal cables, as well as other common sense security measures, such as locked doors, surveillance and burglar alarms. Most brand-name notebook computers include a reinforced area surrounding a slot that will accommodate a standard cable locking system designed specifically for portables, Critical data should be encrypted so that even if an industrial spy gains access to it, it will be useless without the encryption key. Security software that "turks" on a hard drive can send an alert pinpointing the location of a stolencomputeras soon as it is connected to the Internet. Serial numbers can be electronically engraved on major computer system

The usual defense for an individual PC user is to run a good, current anti-virus program such as Norton Anti Virus or McAfee VirusScan. For a business, a virus scanner is part of m o s t s e rver f i rewall software. components.

enhance system performance." The

simple

neglect to keep an up-to-date virus checker

T HE SECURE C O M P U T E R

could affect you in at least three ways. First, if your computer or your company's computer network fails on New Year's Day 2000, you could be out of work very quickty. Second, if other services outside your home or company fail (such as the computer systems of your Internet service provider, or key government agencies or business clients or suppliers), you could be out of business. Third, if the nuclear power plant down the road melts down from a Year 2000 giitch, the country could be out of business. If you are feeling adventurous, you can devise Year 2000 tests simply by advancing your computer clock to a few minutes to midnight, Dec. 31 1999. Once your PC's clock has rolled over to the new year, you can turn it on and observe what happens with your PC's date, the dates in your applications, etc. Make sure you' ve backed up your data before you do that, however. Many people are dumping their old, nonYear 2000 compliant computer software and hardware, and replacing it with certified Year 2000-compliant p r o ducts. One m a j or headache is converting all data files, ranging from database entries to address books to word processed documents into a Year 2000 compatible format. If you have any degree of complexity in your computing system, you should invest in a Year 2000 consultant. Better hurry, though, because they are in very short supply already. Hacking

ln computer terminology, a "hacker" wasorigina&y someone who simply had the persis-

According to IBM's Calletto, "Many customers turn off the virus scanners on their firewalls to

Year 2000 Crfsls This is a topic for a whole series of artides (and it is discussed regularly in TCP),but it

tence and ingenuity to find a solution to a difficutt technical challenge. He or she would

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simply "hack away" at a problem until it was so! ved, Beginning in the 19SOs or early 1960s, the term was apparently associated with engineering students' constant modification of ' the elaborate wiring system of a model train setup at th e M assachusetts Institute of Technology (h II'I'). With the growth of computing, the term became attached to any kind of relentless attack on network computing security systems, Hackers find the process of figuring out flow to get Into a secure conlputer netwol'k and its archives an interesting mental puzzle. According to Galletto, the average hacker is a young male who "is doing it mostly for fun and social prestige. and the challenge of getting into places they aren't supposed to be." Galletto says only about 20 percent of hacking is related to crime or fraud, increasingly for i n dustrial espionage purposes. Hackers use a variety of techniques ranging trom "human engineering" (conning legitimate computer users into giving out passwords and user Il)s, for example), to manually testing network security barriers, to employing sophisticated hacking software (such as the Satan and Ballista programs) to lind cracks in network security by sheer automated persistence. Many hackers become obsessive in their efforts, particularly if they develop a personal Ideology that they feel justifies their hacking efforts (fighting "'I'he System" ), or if they develop a criminal aspect to their activities, such as engaging in online theft or Iraud to support their lifestyle. Some of the most high-profile hackers have developed a kind of Robin Hood outlaw fame. Kevin Mitnick, an obsessive hacker who is alleged to have broken into many corporate and governn)ent networks. was eventually tracked down by one of his victims and prosecuted. I'he t hought o f o t he r M i t n ick wannabes honing their hacking skills is a nightmare for many system managers. ln an extreme, early instance of hacking for fun and profit described in the classic, true hackertale,The C:Hckoo'sEgg,a G erm an hacker group broke into various U,S. defence and research networks, at least partly to supply information to the Soviets for money. I')efences against hacking include "human engineering" co u n t ermeasures — training computer users not to give out passwords to

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Electronicfraud and theft In a world where most money is an electronic promise to pay rather than physical gold or silver or paper currency, to trick financial information out of a company such as a bank, or phone company is the equivalent of a bank robbery, but usually much safer. I:raud artists attack Web commerce sites, trying to get goods and services for free, and attempt to .steal telecommunications services such as long distance phone time, or space on network servers to "camp out" with their stolen data. An individual I'C user in general has relatively little to fear, as long as you don't give out your credit card information to anyone you aren't sure abou(. However, if you start operating a business over the Internet, or mal'e purchases from companies you aren' t familiar with, you may get burned. Never, ever give out personal financial informa(ion by phone or via computer.

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lent, quick and cheap way to get a basic understanding of the issue. The Amazon.corn Web site is an excellent resource for searching titles in print, or you can use the computerized catalog at your local library. Also, the Web sites of the major PC security s o ftware c o mpanies ( Network

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Web looking for sites under key words such as "hacker" or "network security." Beware, though, some of the sites you' ll find are pretfrequented by the bad guys you' re trying to

tion of customers, correspondents or surfers was avoid. As well, the information on private routinely collected, exchanged, and used for marketing purposes without the individuals' explicit permission. Again, the solution is not to give out personal information over the Internet unless you are explicitly informed of how it will be used, and you are willing to trust that assurance. If in doubt, don't give any information.

Web sites range from very good to deliberate misinformation.

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NETWORKS (Ethernet)

OvisLink 16bits ISA card $19 OvisLink 6 ports 10 Base T hub $25 GVC 16 bil s ISA card (PnP) $39 GVC 32 bit s PCI card (PnP) $89 DLink PCI 10 combo $49 DLinkPCI 10/100 Base T c ard $ 3 9 DLink 4 parts 100 base T hub S CALL Intel EtherExpress Pra/100+PCI $129

3COM PCI 10/100 Base T card $89 CALL $23 3COM 8 ports 10 Base CALL $ 1 1 9 3COM 8 ports 100 Base CALL $29 3COM Superstack 12 ports Cinus Logic 5446 2M PCI CALL Ethernet Cable ATI 3D Xpressian EDO 2M PCI $49 $9 Ethernet 10/100 error wee~ ATI 3D Xpressian EDO 4M PCI $69 $15 $139 Ethernet 10/100 arses~ ATI XpertOPlay 98 SM $1 $69 10 Base T(RJ45)Jack ATI XpertOXL 4M $1 BNC ~a xc ra vage ATI XpertOWORK 8M AGP $11 9 $3 $89 Terminator ATI Xpert 98 8M AGP ATI All-in-Wonderpro SMB $297 $189 SOFTWARE MATROX G200 Windows 98 Retail $139 MATROX 9 MIL SMB AGP $169 Creative 3D Blaster Vaadao2 8M CALL W indows NT4.0vweeevv<aaa $ 1 4 9 D iamond Viper V330 4M PCI $11 4 Windows NT 4.0 Server 10 User $989 $349 Diamond Monster 3D Voodoo2 SMSCALL MS O/5ce Pro 97 $49 Diamond Fire GL 1000 Pro 4M $ 169 Lotus Smart Suite 97 Diamond Fire GL 1000 Pro 8M $249 M atrox RAINBOW RUNNER $19 9 priceandavailability subject to change $94 Intel Express 30 4M

VIDEO CARDS

Trident 1M A TI TV tuner for V.B/3D Xpr.

MONITORS

Canon BJC-250Cokx

Canon 8 JC-4300 Color Epson Stylus 400 Color

HP 5000 16ppm 4M 1200dpi HP 5000N 16ppm SM 1200dpi

a reasonably sized security budget. Don' t spend a fortune if your network isn't worth a fortune. If you are a home PC user or are operating

14" AGER Non-In 1024.28 15" AGER 1024 .28 17 Acer 76C 1280.27 17 Acer 78C 1600.26 17" Acer 79G 1600.25 15 KDS 1280.26 17' KDS 1280.25 17 Sony 200ES 1280.25 17 Sony 200GS 1260.25 17" Optiquest v775 160026 15"Viewsonic E655 1260.28 1 7 Viewsonic E771 1260.26 17 * Viewsonic P775 1600.25

1 9' Viewsonic G790 1600.26

1 9' Viewsonic PS7901600.25

2 1 thewsonic G8101600.25 2 1 Viewsonie P8101600.25

$195 $219 $399 $499 $549 $195 $425 $660 $799

$541 $289 $45 9 $696 $65 9

$ 9 79 $13 6 9 $14 7 9

OIIIPll

Tel: (905) 305-8676 Fax: (905) 305-8674

505 Hood Road, Unit 7, Markham, Ont.,L3R5V6 www.compu(6tfink$y$tems.corn

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

T H E S E CURE COMPUTER

T'Ll mau % n M

SPPT 9g

+ U A L XT Y j S E R V I C E P 8 L A S S U R A N C E xa

•

8 ENPC 430TXM/UNBOARD w/512K CPU w/HEATSINK 8 FAN MID TOWER CASE MAYS w/Ã0 PS 32 MB SUPER FAST16SPIN SDRAM (1ONS) L44 PANASONICFLOPPY DRIVE 3.2G UDMAHARDDRIVE 2 HIGHSPEED SEWAL PORTS 1 SPPIECP/EPP PRINTER PORT S3 4N PC( VIDEO CARD

ACERVlEW 17"

MATROX AOPEN 56K Y 9() / PCI

MILLENIUM 6200 (RETAIL)

78c

$499

WINSS 104 KEYBOARD 24X ~ IC INTERNAL CD-ROM TRUE 158IT SOUNDCARD 00 WATTS SPEAKER SERIALMOUSE (2BUTTONS) w/PAD 56K MODEM VSOINTERNAL F /D IV

$199

$79

DEPARTSNOT EXACfLY AS SHOWN'

9Elfd~EPAYXII8' ASUS P2LST 440LX MAINSOARD FCIR 233-333 128 MB SUPERFAST 1684xIN SDRAIN (10NS) ASUS P28440BX MAINBOARD FOR 350MO 128 MB SUPERFAST 1884xlN SDRAIN(PC100 - ONS) INTEL CPU w/512K CACHE 8 FAN DELUXE ATXMID TOWER CASE 7-BAYS w/250 PS 1A4 PANASONIC FLOPPY DRIVE 8.4G QUANTUNIUDMA HARD DRIVE 2 HIGHSPEED SERIALPORTS

WINDOWS 08 CD SMANUAL

4•

1 SPPlECP/EPP PRINTERPORT

T ll R B O

ATI XPERT 08 AGP w/SMBCSN WIN05 MITSUMIPS/2 104 KEYBOARD 32X PANASONICINTERNAL CD4EOM SOUND BLASTER 64 SOUNDCARD axN SOUND FORCE 600 SPEAKER MICROSOFT PS/2MOUSE w/PAD A GER K56VSO ~ PCIF I /DV NIODEM

CHARGED UPORA()ES

I I INTEL INMXCPU I P233 ININX $428

YOU GET.....

AMD CPU

K6.233 K6-266

32 MEGSSCRAM - CONS INTEL 430TX 612K HEATSINK 8 FAN 63 4M PCIVIDEO

$338 360

P-] 2 6 P-]f M0

AIND K841 CPU

32 NIEGS SDRAM - PC100 ENPC Pl 11 NRACISPSEYI

K641 - 286

P-] [ 3 33

I ENPC EP-PT11 43OTX 512K MMX •

•

$115 $135 $135

ASUS TXP4 43OTX 512K MMX TYAN 1571 5 43OTX 51 2K MMX 8580 ( ENPC Pl-1I MVP3 VIA CHIPSET 512K $540I

Jfg E~P~ /612

P0-288 PN-300 PO-333

32MEGSSD'RAM 10NS INTEL440LX.BOARD

HEATSINK 8 FAN

$135 $140

$730 ~ ENPC EP-KL11/ KE11 PENT. II 440(X AY ENPC EP-KB21 PENT. 0 440BXAY x

'EXTRA CHARGE FORNEW CASE HAY APPLY '

(

5.'I

)

$205

QUANTUM M i

$12

MAXTQR

FUJITSU SEAGATE

$250

4.3 i

E2 $ 105

(

4.3 $2 2 5

7.6

$3 5 5

I )

102

8.4

4.3 I

INASARxt PMIOE 6IIR) $28 5

TEKRAM PENT. II 440LX / 440SX AYx ABIT PENT. Il LXO440LX / BXO44QSX AIx ASUS PENT.IIP2LST IP2L978 440lX AYX ASUS PENT. II P2LS/D/ P2LSTDS 44OLXAYx ASUS PENT. IIP28/P28-8 440BXAYx

8.4 $380

ASUS PENT. II P289 / P2BO-5 440BXAlx

$485

)

TYAN 16025 / DL PENT II 440LX AYxwxsious TYAN 18458 44OSXAn

1.5

6.4

5 220

4.5 i

$280

•

$2' / 0

0.5

$355

DIAMOND STEALTHG640 8M AGP osx

•

AGER/NEC/ PANASONIC 32X PANASONIC NEC l 24X SCSI CD-ROM CREATIVESLASTER DVD-ROM X2 DRIVE

%5 550 $110 $165 $110 $'l85 $325/$375 $125 $210 $210 $445 $135

CREATIVE PC4R/D ENCORE-DXR2 MYAA

$140 $100 $150/8205 $1 70/$230 $1/5/$280 $360/$470 $235/$425 $445/$505 $1%/$355 $255

risks to the timely availability of your critical antivirus scanning software on the server and data, and risks to parts of your computing infrastructure. According to Tile Eco/lolrliS( research, infrastructure consists of "hardware, networks, software, people, and business

processes." The security plan has to have the support of senior management (or as an individual user, you have to make it a high priority and stick with it). All employees have to be educated on the risks and the security plan: they have to learn a common "language" of security in order to understand and behave appro-

•

$855 $205/$335 8475/8505/8685 $385 $1250

SAMSUNG500s / OO OO

SAMSUNG 700sI700bITOOP MITSUSISHI DIAMONDSCAN 50 HITAGHI CM/51 10'

MISSISSAIjGA

'45

Fax: (416) 223-9260 ] t

w LI-ION / EXT. + LI-ION / SLIM 4 DESK TOP TYI/INCHARGER

ir)

Stores

Fer STAR TAG For ERICSSON

For clear/4ET

$60 $145 $195

8 MOst McdelS

Hast Nodaim

Nl MH /EXT.

• %0 AetiVufier2 I'ee $85 $00

3f5

'14 9 -" • NO COIttraCf

•

• One Year

Most Models

warran ty

CellUIar Battery Corp.

TBI: (116) 701-9876 Fax: (416) 701-9862

$65 $75 $40

Details

855090

SGARBO R OUGH

Special OtFer with purchase of phone

$25 $95

(

1 Tel: (416) 223-9608 I

For a small- to medium-sized business with a more substantial network and perhaps online commerce activity, an integrated security solution fro/n a solution provider such as Network Associates or IBM would be worth considering. There will be a cost attached to the initial consultation, system design and implementation, and follow up t raining, maintenance, u p grading a n d di s aster response. Training an d s u rveillance of employees and netv ork use or misuse may be

$315

f 1286 Kennedy Rood, Unit IP2 6981 Yon Onge 0 Street lee (ComerOI DundOsEaSt& Ki/win Ave. I {Between Ei lesmere 8 Lawrence) (SE Comer of Yonge Ix Stsele) )60)AYpy 0 ) Q Hwo/4oNo)

Tel: (9M) 277 3999 Fox: (9M) 277-5999

be trained on the correct operation of the security policy, and passwords and user IDs

Bgg lgS

$130 USR INT. MODEM wVOICE 56K INT/EXTYw Aaaa. $1 05/$255

llll(}gTH yO~

security problem. All employees will have to

pcs

PLEASE CALL FOR ANY UNLISTED ITEMS 103 Du/dos Street Eost

A trusted computer consultant should also be available to be called in if you feel you have a

digital

•

AGER INT. MODEM w/VOICE 55K Yeasx AGER WT.INODEM wNOICE 55K wo Fo USR INT, MODEM w/VOICE 5OK oxN

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book PC tracingsystem such asCompuTrace.

Authorized Dealer

$515/$515

•

the networked PCs, a firewall program on the server that isolates the local network from the Internet, remote access software with password protection such as Symantec's PC Anywhere, a mass storage backup system, email encryption software, and a stolen note-

wili have to be changed frequently.

You will likely have to buy and install security hardware and software products to make your security plan a reality. For a personal computer, the "security kit" for your family PC might include: antivirus software, reference books on security and safety o n l ine, password-controlled access to sensitive data on the hard drive, Internet childproofing software such as Net

$80 $100 $145 $175

CANONBJC-250 I4400 $180/$270 $270 CANON BJC-5000/7000L $425/$485 $445/$510 EPSON 400I 500 / 800 $220/$285/$410 $305 EPSON 1520 $1055 $545/$925 EPSON 3000 $2475 $255/8510 EPSON COLOUR PHOTO 700 $375 $415 HP 602C /722CI 1120C $275/$410/$555 $705/$915/$1085 LEXMARKJETPRINTER 5000 / 5700 $275/$375 $1375 LBWRK 3ETPRINTER 7200/7200V $425/$535 $355/5545 MUSTEK 1200 III EP I SP Colar FISIUSO ~r sea $2 70/$345 8745/8775/$005 PLUSTEK 4531 P S535P / $85/$105 $020 PLUSTEK 0536T wnwwspxxxxcvxpxxxex $245 $15/5/81855 HP SCANJET4S /51OOC /6100C $2/0/$375/$885

SONY2OOES /GS /PS SONY 4OOPS VIEWSONIC P655 I GTTI VIEWSONICP775 / GT775 / PT775 VIEWSONIC G70010 VIEWSQNIC P810/ P815 OPTIQUESTV/73/ V/75 OPTIQUESTV05 10'

Develop a security policy To develop a computer security plan you have to define the risks to data, risks of accessibility to your network by inappropriate persons,

HP SURESTORE 7200i IDE CD WRITER (OR I 2W)Axrxu. 72004 PARALLEL CD WRITER (OR I 2W)xxYAL YAEIAHA CDRW 4250 INTERNAL(OR/4W) SCSI DRIVE BAREI KIT $555/$705 425OX EXT (OR/4W) SCSI DRIVE BARE I KIT $7?5/$055 PLEXTOR PLEXWRITER 4l12 SCSI CD-ROM WRITER MEMOREX CD IASEL4IAKERKIT

TRUE 15.BIT SOUND CARD ESS 1858sx • 8• DIAMOND SONIC IMPACT STQ FeuAAYNg 5 /AW E54 ox-aas CANAPUS PURE 3D LX / 3D II (X xxYAA $155/$305 SOU NDBLASTER 'I SOUNDBlASTER ENSONIO ~. oas CREAT. 3D BlASTERVOODOO2 OINI 12M ABNL $275/$375 DIAMOND MONSTER 3D 6 OM l 12MoxN $255/$365 SOUNDSLASTER PC I 128po- Axe. DIAMOND MONSTER 3D II OM I 12MxxYNc $325/ 3 415SQUNDBlASTER 54 GOLD (ASP) W/4Mixx. AIYAA ACERVIEW 55c ACERVIEW 75c I YOC SCEPTRE D54 SCEPTRE DT3A'17' l USTA 10' MAG XJ500T I DXFOO T SONY 1OOES

mend "training" on the use of the home PC, but unless everyone who uses the computer is willing to conduct safe computing, then your security policy is only as strong as its weakest link. For a small business with a local network and a server, your security kit might include

•

PANASONIC 24X

$405

S3 VIRGE 4MPCI ATI 3DXPR RAGE w/2M PCIONLY oIN ATIEXPERT 68 PC ISM MN ATI EXPERT 08O PLAY PCI 8M oUx ATI EXPERT 00 8MAGPPox ATI EXPERT 08 Q PIAY AGPOM ATI ALL-IN-WONDERPRO 4M / SMAGPoxN MATROX PRODUCTIVA G1 00 OMAIYAAAAP TRQX NIYSTIQUE G2008M AGP MYAA ~ MATROX MILLENIUM G200 AGP OMAA YNL M ATROX MARVEL G200-TVOM AGP AIIAA

service provider. It may sound odd to recom-

money on a consultant or a computer services

Implementation

P - ]f 400 P- J[450

ABIT TX543OTX 512K MMX

YOU GET.....

cance,then be prepared to lay out some

priately.

$222& $254& $ GALL

$428

K041 - 300

HEATSINK 8 FAN

P - ] 30 0

$173& $177& $ 191&

YOU GET.....

CoNtilnle<1tro/II Page68

company.

15" SYGA 0.28 MONO'OR

•

Nanny, a backup device such as an lomega Zip drive, an uninterruptible power supply, physical security to your house, an insurance say online) may be good enough. If you oper- policy, shareware email encryption software ate a commercial business on the Internet, or such as Pretty Good Privacy, and an Internet run acomputer-based business of any signifi- account with a professional, reliable Internet

The Joy of safe computing

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I750 Tha Qusenswsy,Unit 8 E tahicoka MSC EH5

~ - A N xw taeaay -seaway( wxxNY-axxxxy TS/:(SOSJ7OT9582 1140am-700Pm TO/. (90SJ044-0010 (SteswxAYe 4 Kenns4y) ":Mx~'E~ (HiONway 47 8 West CI LPAIe

Ts// (415)025 8181 (UAXXIA 8uxineSs Depot) acta~

mme I~-Papal

THE COMPUTER PAPER GREATER TORONTO EDITION www;tcp.ca

SEPTEMBER1998

4PP THE SECURE COMPUTER g I

a considerable task.

Maintenance,training and feedback According to research by the Economist Intelligence Unit and Arthur Andersen consultants in 1998, nearly two-thirds of large firms have a formal risk management structure in place. However, only half of those firms claim to "believe that their risk management practices are solid enough to meet the challenges that confront global businesses." In other words even the big guys with big security budgets don't sleep soundly at night. They attempt to manage their exposure to risk, not eliminate it.

Locking the barn door after the horse is gone Let's say you either failed to initiate a security policy, or you initiated it h at, for whatever reason, something bad (fraud, hardware theft, computer virus infection) still happened. What do you do now? Here's checklist:

Investigate what happened If, for example all the data on your hard drive has disappeared, what caused this to happen? A virus! A disgruntled employee'! A hacker? An industrial spy? A hardware defect? Year 2000 problem? User error? I'ower loss while writing to disk! You may have to call a consultant to deterlnine this. If you don't have a backup of the hard drive data, you may have to send the disk to a disaster recovery service . to see if the data can be retrieved. Collect evidence You should keep an accurate record of the investigation into the incident, and preserve or make copies of any relevant evidence or information. lviore and more companies keep logs ot' computer, phone and network use, as well as surveillance videos, and records of building access card use. You may need an "audit trail" of evidence to collect insurance, to take legal action against an employee or competitor, or to give police an incentive to regard your case as real, solvable, and therefore worth their attention.

quiet about their troubles. Reasons include the desire to avoid bad publicity that might reflect on the company'5 reputation and scare away clients, to protect the positions of the executives or technology professionals who should have prevented the security breach, or to avoid attracting the attention of more thieves, hackers or vandals. Many companies will call in consultants to analyze the security breach and implement changes to prevent it from happening again, but otherwise cover up the event as quickly as possible. The long-term problem with hiding security failures is that without aggressive investigation and punishment, the bad guys are still out there, only more experienced and confident, and they' ll likely try again somewhere.

One ongoing requirement of a secure vletwork is that it s security be regularly tested. Consultants, with the client's permission, will conduct "ethical hacking," trying every known trick to break into a network. As they identify holes, they make recommendations on how to close them. Very often, the flaws are human, not technical. It is very difficult to get most employees to take security seriously, in the absence of a proven threat. Human nature is not to perceive a danger as real until it is in the victim' s face. One useful effect of ethical hacking is that an employee who has been tricked by "human engineering" (a deceptive phone call from the hacker, for example) into giving his or her password can very quickly be made to realize how serious security lapse really was. The limits of safety As Galietto constantly emphasizes, there is no such thing as perfect safety.'I'here are just different levels of risk. A sensible security solution allows people to go about their working, learning and social lives relatively free of security concerns, giving an early warning as soon as something is wrong, which keeps damage to a minimum, and allows for quick and cost effective recoverv.

Security products and services: a sampling

Te/: (90S) 944-169/ Fax: (90S) 944- /OPS 8-mai/:

canwi n oglobalserve. ne/ Mrdymwediu Series Pentium MMX System

IBM 233 AMD 233

$675

INTEL Pll 266(c) NNX $899",'„" .,' „

Systemslndude: Intel Cele/onCPO,440 IX, Intel, 512M/8, MMX 32MBSORAM, 3.2GBHOO, 144MB Roppy,4MBAGPVideoCard, WIN 95,Keyboard, Mouse8 Psd, Midi Tower,24xCOROM,16bit SoundCard, 100 WattSpeakers, 14"SVGAMonitor, 2 Yearspsrls 8 6Years laborwarranty 24xCDROM, 16 BIT S.CARD 6 SPEAK ERS

SOUND BUSTER64PQ......... $99

$75

4»~~«e It99

$640

QVI )~EIIIDSS

IMBw/0/am P smdeNS ele2MB$29

RREBAU.SE/OUANTUM 2.1G I 3.2G I 4.3G I 6.4G $179 I $199 I $219 I $269 SEAGAT E/RLIITSU 2.1G I 3.2G I 4.3G I 6.4G 159 I $179 I $199 I $259

ULTIMEDIA

SOUND II~D

32MBEDO .. MAIN BOARD 32MBSD... PINEVX512kNIMX $74 PINEIX512kINNIX...........,....„„.SBB JPPNT S TEKRAM TXGT512K..,...........6'l15 QSA ~NE55 TEKRAMPB440IX..................$139 CANON SJC256/BJC4300 $149/$235 SCANNERMUSl EK....$99 ASUS PEEUI 440lX P2I97.......$169 RATBED

IUUI~DDIIVE

TRUE IBBIT............. . . . . . $19 SOUND BUISTER16......,..... $39 SOUNDBUSTE R64AWE........MM

15" SVGA NIONITOR

$199

6.4 GB seagate Metelist 3 2x CD-ROM..........g65 • • •••-Pro 7200 RPM S329 9

400 Dundas St E Unit 108 Mississauga 905-281-0204

S3VIRGE4MDRAM...........$55 An 3DXPRIMGE9w/2Mw/SVS ..$55 ATI30XPRRA6E9w/4M SGRAM .$75 An NPOR TBSw/BMB .........SBS ATIAU.INWONDERw/4M......$169

Mcnuw 3DEBMB........... 3269

NODED @ 33.6KWNO ICEACER ....,.....$49 5NWNOICE ,ACERIV.BOI......$79 33.6KUSRD BOTICS ........MS 5N W/VOI CE,USROBORCS ....$149

4190 Fairview St Unit 12B Burlington 905-333-6637

Ut/ TI/e' <Abuvrff ~

Professional Series

Oeoisoa St.

Pam47'/Jm II System

P-II 266

$1059

Steeles Ave.

920 Deuixow Stxoxt, Unit 4

( M Warden ), Maxkbmn

P-II 3OO

$1139

P-II 333

$1229

Pentium MB w/S l2IC support Mxox xxm 32 MB SDRAA4169 PkxlenS 2. I GB EIDG Hard Drive, I.44 Floppy MWi-ToxxerCase 25OWPower Supply 2 MB Pine Vedio Card w/MPEG 24X IDG/ATAPI CD-ROM 168it Sound A Multimedia Speakers

Dreu/H Series Pentium II System

$1576

P-II 350

$1776

P-H 400

$2069

104Key Win95 ICeybosrd,Mouse JkPxd

•

565 CollegeSt, Suite 304 Toronto, Ont. M6G 182 Fax: (41 6)588-7976

•

4•

•

Call Lino Depot Inc. at

®~

(416) 588-8799for 6 free R ' brochure and price list. x

•

PENTIUM MIVIX & PENTIUM II SYSTEMS ' Intel TX, 440 LX or 440 BX Board ' 32 MB SDRAM Memory

233 MMI $899 P II 233 $124$ P II 2$S $1209 PII300e $1249 P II 300 $1449 P II 350 $1199 P II 460 $209$

4 3 GB Unra DMA Hard Owve ' 4 MB PCI/AGP Vmeo Card 32X CD-ROM Dwve Te 64 3D Stereo Sound Card * 100 Wsns Ampkfxxd Speakers 1 44 MB Floppy Dwve 2 Senal Ports & 1 Parallel Port

' Universw Sexml Ports (USB I 104 Key Keyboard Mouse 56K VoiceFax Data Modem * AT/ATX Case wxh 250 watts P S ' 15" SVGA 26 MO/xlcf

•

Intd P-ll CPU (Si 2K) Plt MB twXd 440 LX w/5 12K w/AGP

64 MB SDRAE4 IESPln I ens 4.3'Oa GIDG Hard Driwe 1.44 Floppy ATX Mid-Towxx Case250W Power Supply 4 MB AGP Vedio Cxrd 32X IDG/ATAPI CD-ROM 16BR Sound Jx Multimedia Speakers SEIC Pxx/Voice Int, Modem

104 KeyWines Keyboard, MouseJXPxd

Intel P-II CPU (SI2K) Anrr Intel 440 BX MD 512/C w/AGP 64 MB PC-IOOSDRAA4 6.4 GB Pijisu Hard Dnve, I.44 Floppy ATX Mid-Tower Case SMB ATI XPGRT 99 AGP Vcdio card 32X Acer CD-ROM SOund Blaxter AWE 64 /k Mukimedia Speakes SEK Acer v.90 Fax/Voice IxLt.Modxxn Miwoxan HmuralKeyboard, MSMxxxc mPad

" 2Txmx /shat& x yxaxparisdepot xxxwxw nx oa ss cANNIN xxslxm. ' AE px/xxxxmxkxxdy sxx mxcoxnxed mrcash, Money on/xx andcawUlex cxxvxe.

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33.6 Fax/Voice int. Modem

Intel 166

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INTEL Pll 300(C) MMX $949svslleble

Personal computer users tend to think of security in personal terms — network administrators tend to think of entire systems. As more

CA 1V8'IN We pmvide high quality computer 8r. puts Gmnswmewta Corporate PO's Welcome

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and human engineering

criminal activity to the police

Technologies Inc.

I I

Ethical hacking

Report suspected Simple idea? Actually, computer security breaches are one of the least reported categories of cr:me, according to industry insiders. This is a olten a tough recommendation to follow through on. Many companies that have been hacked into or defrauded keep

•

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• x

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gQ N EWS

e uts PC line, the new notebooks are targeted at

By Jeff Evans

note

OO S

line packs a lot of well-integrated multimedia

small businesses, mobile professionals and punch into its slim, highly portable packages. ony Canada chose Comdex Canada 98 as SOHO users, according to Sony. In keeping with Sony's traditional interest in audio, video its springboard to launch a new highpowered lightweight line of notebook and "convergence" (the evolution of computPCs in Canada. ers, communications and multimedia into Bearing the name of Sony's flagship Vaio one seamless information medium), the Vaio

"With the launch of the Vaio line of mobile computes, Sony is bringing its history of innovation to Canada, paving the path to a completely digital future," says Steve Murray, general manager of Sony of Canada's comput-

,:mvt

Sony Vaio

er products division. Smce the release of the floppy disk and Trinitron display technology — both now

tuly 1998 Serac Iaerrsrwss sassee akvessboas k Model 6800, "1 .

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cated to the development of enhanced personal and business productivity tools. Yalo is yet another example of how we are enhancing the way people conduct business." The new notebooksinclude the PCG-808, a 266 MHz Pentium II-based model with 64 MB of DRAM, 4 GB hard drive, 13.3-inch TFT

screen, removable 24x CD-ROM drive, 56K modem and stealth 3D speakers for about $5,599. The PCG-808 is just 3.8 cm (1.5 in.) thick, yet offers true desktop replacement power. The PCG-700 series, aimed at the mainstream mobile user, offers the PCG-731 and P C G -735 mo d e ls, ba se d on Pentium/MMX 200 or 233 MHz processors, and 32 or 64 MB of RAM, with prices of $2,499 or $2,999 respectively.

The new Vaios come preloaded with Windows 98, Microsoft Works, Netscape Communicator, CompuServe Interactive. Sony is entering the notebook market at a time when a handful of brand name manufacturers — Toshiba, Compaq, IBM and Dellaccount for nearly two-thirds of all notebook sales. Other major brands such as Sharp, Hitachi, Hewlett-Packard and Acer are also making strong bids to enter the Canadian market for the first time, or increase market share. At first look, the Vaio line is an instant competitor in the race, with a very impressive combination of price/performance and excellent ergonomic styling, Other Sony introductions Also visible at Comdex was a plethora of new Sony products, including "The world's flattest 21-inch Trinitron, o the GDM-F500. Aimed at graphic professionals, the 21-inch (19.8 inch viewable area) GDM-FSOO pulls out all the stops, with an ultra-ultra tiny . 22mm aperture grill p i t ch, u p to 1,800x1,440 resolution at 80 Hz, and a

unique DisplayMouse control touch panel, lum your regular notebookinto a full blown Presentation system.

Call for daails.

for an estimated price of $2,899. As well, Sony displayed 42-inch and 15-

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kg (8.2 lb.) LCD color projector, two new Mavica digital cameras that use floppy disks to

store digital photos, the latest version of the TriniCom Digital Meeting System (which communicates videoconferencing data and images), and a wide array of mass storage devices, including the new 200 MB High

Capacity Floppy Disk System (HiFD). 0

THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

Ballmer named president of Microsoft

together,"' Gates said. "He's done things with

Gates said he and Ballmer would manage the business together. "Not only for our company but for our industry, people like to think that we' ve come so far and we' re near some finish line, but it' s not that way,0 Ballmer said. "I'm excited to do as much as I can to continue to change the way that people live and work." Ballmer said he will assume more responsibility for Microsoft's overall business performance. He emphasized continuing to intro-

his sales and marketing group that will allow him to step up and help us now in new ways."

duce powerful new technologies while keeping customers happy.

By Iwatt Hines REDMOND, Wash. (NB) — Microsoft Corp. chairman and chief executive Bill Gates said he was giving formal recognition where it was due by naming executive vice-president of sales and support Steve Ballmer as the new president of the company. "Steve has been a business partner for

about 18 years and we' ve had a lot of fun

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formal recognition of the role he has long played at Microsoft, and said that his responsibilities will include "boosting the business discipline and performance of all our businesses.P Gates added that he and Ballmer will concentrate jointly on bringing "renewed focusand energy to Microsoft'sw orking environment, so that we are even more responsive Continued onpog(,' 77

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what this change does is make my life easier,"

be focusing a good deal of his energy. Gates described Ballmer's promotion as a

~., iULRGEST:It+:

For his part, Gates seemed mainly interested in convincing onlookers that Ballmer's promotion does not signal a step back from his responsibilities as chairman and chief executive officer. P My commitment is the same that it has always been and this should not be seen as me backing off at all„ 0 said Gates. "If anything Gates said that over the 25 years of Microsoft's existence the company has only achieved a quarter of what he thinks it can. "This will give me more time to spend with the product group," Gates said. "We really see ourselves at the beginning of. what we can do with products: making the interface simpler; making better tools for doing business; we have a lot that we can do." Gates said the new software products that will come out of Microsoft over the coming years will necessitate a great deal of rich architecture development and this is where he will

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SEPTEMBER1996 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

Continued from page16

on friend Mushu follow Mullein's adventures, find five magical scrolls containing an

TraditionalChinese(Mac) htip://www.apple.corn.tw/quicktime

account of Mullein's story, and deliver them

to the Chinese emperor. The search involves puzzles and creative reasoning activities, and Dlsggey lees to China • Following the karaoke-style singalongs featuring original Simpiilied Chinese (Mac) http: //www.appleclnb.corn.hk

release of its latest animated feature,Mulan„ Disney Interactive has released Disney's Mulan Animated Storybook, a a multimedia CD-ROM. The disc — a Mac/Windows 95 hybrid — is for boys and girls ages five through nine. Like many Disney Interactive titles, Mulan

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songs from the movie's sound track. Children can make and print storybooks and trading cards with the game, and print out designs of ancient Chinese clothing to dress paper dolls. The CD-ROM also features the voices from the Blm, including George Takei (Sulu in the

original Star Trekseries), Pat Morita, and Animated Storybook contains a mix of inter- Harvey Fierstein, with singing by Donny active educational and entertainment ele- Osmond and Lea Salonga. Disney's Mulan ments in the form of puzzle and game mod- Animated StoryBook has an estimated street ules, presented with lavish, studio graphics, price of $49.99.—JE sound and animation. W'hat 5 Netvis compiled by Megan joltnston, This disc introduces players to ancient China in the course of helping Mullein's drag- David Tanaka, and jeff Evans,

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

Digital cameras pass price, populari w atersheds ince first starting to noodle around with digitai cameras in the late 1980s, I' ve been alternately attracted by their convenience and computer compatibility, and repulsed by their limited resolution and high cost. Yet, with over two million digital cameras sold in 1997, that product category has finally passed a kind of watershed. Digital photography is now a vigorous and

generally accepted imaging medium, used by vast numbers of general consumers, business

professionals and even professional graphic artists and photographers. The digital camera, in short, has arrived. So it was with great interest that I got my hands on two of the iatest entries into the digital camera arena, each noteworthy in its own way. One cameraaddressed my quibblesabout price by breaking the $100 price barrier (with

certain qualifications), and the other, at the higher end, offering nearly 1.5 million pixel resolution images for $949. Perhaps my digital camera prayers are being answered at last.

The Game Boy Camera Nintendo has developed a digital camera system for its handheld Game Boy entertainment device, which uses the Game Boy'sprocessing, display and power systems to help keep the cost of the camera system down — way down at only $69.95. The camera itself is a simple digital video CCD chip camera, enclosed in an

camera has all of its software built-in, like a

videogame cartridge. An optional $79.95 monochrome printer allows the user to print images out on paper that is about 1.5 inches wide. Not being a Game Boy owner myself, my son borrowed his friend David's unit for our test. David's Game Boy lacked a hatch on the battery compartment, so we had to hold the batteries in by hand or with the aid of a rubber band. Installation of the camera, however, was simple, just plug and go. Video images are digitized in real time and displayed on the Game Boy's monochrome LFD screen. The device is operated with the Game. Boy's built-in game control buttons. The software options are remarkably flexible — you can put digitized images into pre-set "rock videos" and customize them with a variety of graphic effects. Essentially, this device is suited for taking •

principles. It is a great, low-stress way to get started in creative digital art and imaging. The limitations of the system are pretty obvious: monochrome only, low resolution, and no way to move files to a PC. But in terms of the fun/dollar ratio, it's unbeatable. Contact: Nintendo http:I/www.Nintendo.corn

weighing only a few ounces. Second, it is extremely easy to use, with a dial-shaped mode selection wheel that is very simple and intuitive. Third, it offers astonishingly, almost unbelievably high-resolution images, up to

1.5 million pixels (1,280x1,024 pixels).

Finally, for that market, the price tag is low: only $949. There are some limitations, however. First, portrait shots of people and then manipulating, modifying and animating them in gener- it is a real power hog if you run it from batter-

tures at maximum resolution. Part of the

problem seems to be that the MX-700 stores its image in JPEG format, rather than the more compact FlashPix format. One workaround is to use multiple-memory cartridges, and move them to your PC using the Fuji FD-AI floppy disk adapter, a special device shaped like a floppy diskette. Just transfer the memory cartridge to the floppy disk adapter, insert the adapter into your computer's floppy drive, and the pictures are auto-

matically transferred to the PC. This is easier and faster by far than moving the pictures over a cable connection. Even with its minor drawbacks, this is a gorgeous little camera, with image quality suitable for a wide range of applications, from

come (aside from carrying a big bag of spare

— JeffEvans

ducesthe"beep" and "boop" sound effectsof batteries) by using an external power supply. a regular video game, somehow making it a different experience from operating a regular, quieter digital camera. This device can be hilarious fun, and at the

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out. One oddity of the system is that it pro-

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Ballmer joined Microsoft Corporation in 1980 and has held a number of positions over his years with the company, including viceto changing customer needs and new tech- president of marketing and vice-president of nologies." corporate staffs. Ballmer also served as senior Ballmer is also expected to take more vice-president of systems software, where he responsibility in the ongoing antitrust suit directed the development, marketing and testb eing heard against M icrosoft b y t h e ing of systems software. Department of Justice in Washington. Microsoft's biography of its new president Ballmer's new responsibilities will mean says Ballmer is a g r aduate of H arvard adding several new direct reports, including University. After earning a degree in applied Bob Herbold, executive vice-president and math and economics, he worked at Procter and chief operating officer; Frank M. (Pete) Gamble as an assistant product manager. Higgins, group vice-president of interactive Ballmer then went on to attend the Stanford media; Paul A. Maritz, group vice-president of Graduate School of Business. He is also a memplatforms and applications; and William H. ber of the Harvard Board of Overseers and the Neukom, senior vice-president, law and cor- Stanford Business School Advisory Council. porate affairs. Nathan Myhrvold, Microsoft's Microsoft reports that in his free time, chief technology officer, will continue to Ballrner enjoys working out at the gym, jogreport to Gates. ging, and playing basketball. 9

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few of those high res pictures. If you want to store large numbers of pictures, you' ll have to

allyhumorous and often creativeways.W hen you complete an image you like, you print it

Balmer named President of Blicrosoft Continuedfrom page 7$

Amazi

skimpy onboard memory, only enough for a

only 2 MB of memory, enough for two picFu)l MX-700 The latest digital camera from Fuji, the MX-700, is outstanding in a number of respects. First, it is one of the tiniest consumer video cameras — truly shirt-pocket sized — and

eyeball-shaped plastic sphere that plugs into same time is a very inexpensive way to the cartridge slot on the Game Boy unit. The become familiar with digital photography

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Second, the camera comes with relatively

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SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

KR NEws

Comdex Canada: News from the show fioor, panel discussions and keynote speakers Skills crunch doesn't mean jobs for all TORONTO (NB) — There is still a debate about whether the much-talked-about shortage of skilled technology workers is real or a myth. Panelists at the Comdex/Canada conference agreed, though, that employers had better be prepared to pay well for skills that are in demand and to offer their employees an attractive work environment, while those seeking high-tech jobs need more than pure technica I knowhow. P anelist I)oug Weir, president of t h e Toronto-based compensation tracking firm Comptrac Compensation Tracking Systems lnc. and a veteran information technology recruiter, cited statistics from the U.S. I)ept. of Commerce indicating that the number of graduates from computer science programs has fallen since the late 1980s while the demand fo r t e c hnology w o rkers grew. Vacancy rates in core technology jobsdefined essentially as analysts and prograrnmers — are around 10 percent, he said. Yet a member of the audience who recently moved into the high-tech field said he has not found it easy to get a job, partly because employers are demanding large amounts of experience, and Paul Swinwood, president of the Canadian Software Human Resource Council and a member of the panel, said he hears that kind of complaint constantly. The key for high-tech workers, Swinwood said, is that they have to keep updating their skillsnot just in technology but in communication and in other areas that will affect their jobs. No matter how many job vacancies there are, Swinwood said, raw technical knowhow i s not enough. He told the story of an acquaintance with immense technical knowledge who has trouble holding a job for more than a few months because of poor people skills. "He's the u l timate i n t e c hies," Swinwood said, "and when we could lock him away in a back room he was wonderful," Today, though, technical workers increasingly need what the medical profession would call a good bedside manner. Eugene Roman, a v i c e-president at Northern Telerom I.td., said other things that will help technology workers write their own tickets include project management skills, an understanding of work flow and processes, integration, and the ability to coach people

effectively. The ability to learn quickly is also resent a desired environment, such as a small essential, he said. room, a larger room, or outdoors. Swinwood said workers in the technology The SoundBlaster I.ive! hardware will be field have to take the initiative to keep learn- able to support as many as eight speakers, and ing new skills. "Lifelong learning — I can say Stroud said it will help improve the perforno more than that." He said he has too often mance of speech recognition technology by heard from job-seekers who last took a course isolating the speaker's voice from other more than 10 years ago, and who complain sound. that "my cotnpany didn't tell me to take that Creative labs launched Environmental Audio in May. t ratn I ng. At the same press conference, Mark Employers need to go back to school too, Swinwood said, if onl~ to recruit promising Jamieson, head of Creative I.abs in Canada, students before they graduate. I'he rule should said the company has recently set up a service be "co-op or die," he said, suggesting that depot in Canada so customers do not have to those who show up at graduation time in send hardware to the United States for service. hopes of picl'ing up a few of the best students I'his has "made a good impact on our business will be disappointed, because increasingly, here," he said, and Creative will be expanding those people have been worl'ing as co-op stu- its serv>ce capabilities in Canada further in the dents for con>panies which have offered them future. Creative Labs http: //www,creat.corn permanent jobs before they graduate. Weir said should resign themselves to paying well — and probably more Intel's Maloney emphasizes simplicity than they want to — for skills that are in high 'I'ORON'I'0 (Nft) — Making computers easier to demand. use and taking up less of people's time with "Salaries are going up and that is a very administrative headaches such as virus checkreal fact." However, the panelists also agreed ing and security may finally allov' technology that money is not everything in luring the to deliver the kind of benefits its proponents best people to your company and keeping have been promising for years, said Sean them there. 'I'echnology workers want chal- Maloney, vice-president and co-director of lenge, and they want to work for a "cool" Intel Corp,'s sales and marketing group, in a company,Roman said.He defined a coolcom- keynote address at Comdex/Canada. The Web, with its widely used and easy to pany asa well-managed one, where employees feel comfortable and are treated as indi- understand interface, will help in this. And whether businesses are making money on the viduals, not numbers. Web or not, Maloney said in a question period with reporters after his speech, it is here to CreativeLabs may bundle ViaVoice TORONTO (NB) — Creative Labs may bundle stay. "This thing is just moving into people' s ll)M's ViaVoice speech recognition technology lives in the same way that television did," he with its SoundBlaster Live! Audio kit for per- said. Maloney didn't buy the idea that the sonal computers, a company official revealed

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decompressing files for faster transmission, security, and so forth — go on in the background without the user's involvement. He said this, coupled with efforts to simpli+ the installation and maintenance of equipment, such as Plug and Play technology, could help produce real productivity gains. After the address, Maloney noted that-the cost of technology per employee at intel was approaching $9,000 a couple of years ago. Now it is down below $5,000 thanks to efforts to simplify the management of that technolo- This trend will help free corporate information technology staffs to focus on more strategic issues rather than on fixing failed computers, hlaloney said, just as telephone company employeesdecades ago were freed from spending all their time connecting phone calls.

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TORONTO (NB) — National paging company PageMartCanada Ltd.announced an alliance with Motorola Inc. and the Palm unit of 3Com Corp. to offer wireless messaging through most PalmPilot handheld computers starting later this summer. The service, which uses a paging card codesigned by Motorola's Flex Architecture Solutions Division and PageMart, will be launched Canada-wide i n mi d - August, PageMart Sales Manager jerry Gingrich said at the Comdex/Canada technology show, held in early]uly in Toronto The Synapse pager card will plug into most Palmpilot models — although not the PalmIII at a press gathering during Comdex/Canada. Internet's ubiquitous communications cap'aMica Stroud, a p r oduct manager at bility will reduce the need for local computing organizer — and will allow PalmPilot users to Creative, said Creative will be bundling power. Proponents of high-speed comrnunica- receive text messages to a maximum of 300 ViaVoice with SoundBlaster Live!, which is tions technology such as asynchronous trans- characters, Gingrich said. It will also receive due for shipment later this year. Afterward he fer mode {ATM) have argued that, if they pro- updates to the I'almpilot's calendar as specialqualified that statement, saying the bundling vide a big enough pipe everything can be ly formatted messages. The device includes deal is not official yet but is probably going to done on the server, he said, but that has not extra memory to increase the handheld computer's total capacity to 2 MB, company offihappened becausethere is always something happen. SoundBlaster I . ive! u s e s C r eative's new and useful that can be done on the client cials said, and when it receives a numeric L 'nvironmental A u di o p l a t form, w h i c h side. page, it can look up the caller's number in the "Intel is the primary provider of that com- Palmpilot's address book and identify the according to company officials goes beyond standard 3D sound to add such capabilities as puter power," Maloney told reporters, "and caller. The Synapse card is expected to have a list changing the characteristics of sound to rep- you cannotgive us enough bandwidth."

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price of about $299, Gingrich said. Motorola will also be supplying a software development kit that will let independent developers create their own applications extending the p ager card's capabilities. Potential applications might include dispatching systems for field service employees, custom news and stock reports, or systems for keeping mobile workers updated, the company said. Contact: PageMart Canada http: //www.pagemart.ca Motorola http: //www.motorola.corn 3Com http: //www.3com.corn WRQ checks IBCs for Y2K trouble TORONTO (NB) — Seattle-based WRQ, Inc. demonstrated at Comdex/Canada Express 2000 Suite, a software package that checks personal computers for potential Year 2000 (Y2K) problems in applications, produces reports for micro managers, and makes it possible to stop the use of software with serious Y2K problems. WRQ, which makes connectivity and management software, is building its Y2K approach on its software licence management technology. Express 2000 takes a three-step approach, said Paul Davis, product manager: discover, prioritize, and control. The software conducts an inventory of

applications on a PC or network, Davis said. It then uses a database of Y2K-compliance information — which registered users of the software with m a intenance can update through WRQ's Web site — to determine which of the applications are Y2K compliant and which have compliance problems. Further, said Davis, Express also assesses how often the applications are actually being used, which allows it to prioritize them based on how much any problems are likely to affect the organization. The reports that the software produces include notes concerning the compliance problems with applications, and it provides contact information so that WRQ's customers can contact the software vendors for help or

information where necessary. If an application has serious problems and the organization can live without it, Davis added, Express 2000 offers the option of simply stopping its use. On a network, he said, Express 2000 can block the use of a specified application even from a PC's local hard disk, and it Can advise a manager of any new application loaded on the network so that the manager cancheck the software's Year-2000 readiness. Contact: WRQhttp://www.wrq.corn 0

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which are icons for the WebTV home page and Favorites as well as TV Listings and Email. As Perlman changes channels we seethe channel and program information change to match. For the next 30 minutes we see that a

The receiver has a printer port for specific printers, a hidden SCSI port, a Smart Card slot and what is called an IR Blaster. The IR Blaster is a small wire with an infra red light on the end. During setup you tell the receiver the type of VCR you have, place the

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the product has some very cool, intriguing features. The slick factor is high, indeed. I am confounded because I can't quite figure out why I don't think it will work. All the parts are there, it's well designed and marketed, but WebTV Networks, a subsidiary of Microsoft, may have missed the mark.

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THE COMPUTERPAPER GREATERTORONTO EDITION

www.tcp.ca SEPTEMBER 1998

HARDwARE

keyboard because you can enter URLs and resolution running through your television email messages using the remote control and service provider (TSP). I say TSP because I an onscreen alphabet. However, if you have don't know whether you will get television to used a PC, you' ll likely want the keyboard. your home via cable, telephone wire or satelOnce powered, the receiver polls your lite dish. Meanwhile most of us are using computer home phone tofind out what area code you are in. It calls a number and finds out the local monitors at 600x800 or better to view Web dialup number for your region. It then con- pages. Also, we generally sit very close to the nects to that dialup number where you set up computer and rather far from the TV. Needless an account. The cost is $34.95 a month for to say, small print and details on the Web blur unlimited connect time. If you already have somewhat when viewed at a distance on a low-res (compared to a computer monitor) TV an ISP you could use it, but you would still set. Secondly, the WebTV browser is more limhave to pay WebTV Networks $24.95 a month. ited than most Web browsers, so some Web You must pay them for two reasons. One is pages that use fancy features don't view propthat your default home page and email are at erly. The good news here is that the receiver WebTV. The second is that your receiver only can be updated by the company at will via the knows what is on TV in your region because it nightly downloads. Another downside is that the receiver calls the WebTY server daily at 4:00 a.m. to download that information. This takes about times out (i.e., disconnects) very quickly. Every time I clicked on a link there was a six minutes. pause while the Internet connection was reestablished. Due to the nature of WebTV, WebTV pluses and minuses When guests see you click through the chan- where you might be watching a football game, nels and pick one that then expands to fill the bring up a small window to surf to a sports whole screen they' ll "Oooh!" When youscroll page while still watching the game, this is through the night's listings while the actual probably a good idea. However, for serious Net shows display in a small window they' ll surfing it is not. "Aahhh!" Then when you tell them you can The keyboard is well designed but email-

now press a button and surf to any Web page ing with it perched on your knees, looking at in the world they will want it. Add this to the Canadian content links (CANOE, CBC, CIBC), and the pleasant interface, and you have a nifty new technology. Those are the pluses of WebTV Plus. Here are the minuses. Television sets display NTSC's 525 lines of resolution quite well. However, HDTV wiil u p t h a t r esolution although it is unclear to what standard. Likely there wilt be more than one HDTV

small and distant text is strange. I.astly, if you already have an Internet account, you are not going to want to put out another 30 bucks for this connection. For these reasons I believe the target consumer for this product is someone that does not currently surf or email. This is borne out by the company's statement that well over half of their 350,000 current American subscribers do not have a computer. WebTV

seems to be aimed at people who want access to email and the Internet but may not be very experienced.

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The competition I'here is competition fo r W ebTV. Last November, ViewCal! Canada launched its BeyondTV service (http: //www.beyondTV.net). ViewCall Canada, owned and operated by MTS Advanced, the Internet and directory publishing arm of Manitoba Telecom Services Inc., offers BeyondTV service for set top TV boxes. Currently you must use a Web Surfer receiver to access BeyondTV (the WebTV receiver could technically be used but is not set up to do so)..BeyondTV costs $29.99 a month for up to 60 hours of connection. If you already have an ISP ViewCall charges $9.99 — considerably less expensive than WebTV. ViewCall has customers across Canada and has announced a partnership with Quebec Telephone for a French service. When asked about the new competition from WebTV, Tim Nikerson managing director of ViewCall Canada, said, "I don't believe you really have an industry until you have competition. It's only going to create awareness of the technology." He suggests WebTV does not have the kind of content BeyondTV does: "We take information, like our News World feed, reformat it and customize it to match the personalized needs of our clients."

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Windows 98 will have already had a sampling of this new email and personal information m anager because a "light" version called Outlook 98 "Express" has been integrated into the operating system upgrade. For those without Windows 98, however, or those who like what they' ve seen there and want the full version, Microsoft is offer-

Which is again the case with Outlook 98. •

CALL

•

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Essentially, this utility is a fully integrated Internet email manager and information organizer that blends smoothly with the rest

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all be seamlessly managed, as expected, but it is nice too that the consistent interface allows for the equally smooth organization of Web pages, favoritesrand multimedia Internet channels. Some highlights from among the many attractive features that Outlook 98 offers include: • automatic absorption and setup of existing accounts, profile information, folders and address books; • easy c o l laborative c o m m unication through HTML forlnatted email, business card-like "vcards" and sharable Internet calendars and schedules; • o peration as a p r e miere client f o r Microsoft Fxchange servers including s calable and a d v anced e mail a n d intranet collaboration; • auto preview of email to save time and storage space; • and full integration tvith IvIicrosoft Office,

Exchange Server and Internet Explorer Unfortunately, the sophistication of Outlook 98 means it's resource hungry. So, depending on what's already on your system, an installation can require anything from a minimal 37 MB to a maximum 121 MB of free disk space. And, where many of Outlook 98's features appear in other PIMs, the benefits to consistent Microsoft integration can't be overstated when it comes to installation, configuration and .DLL linking issues. I' ve been using Outlook for many weeks now and,though I haven't had the need or opportunity to audition all of the touted features, those that I do use perform exactly as promised. I was previously using a similar but older package that came with my modem, which did what it was supposed to but not nearly as simply or as quickly as Outlook. 3

WebTV

If Web'I'V wants to become truly ntass market, here is what they should do. 'I'ake the Web oul of WebTV Plus. Sell a small May 1999, at which time Bell will consider device that does all the TV features of expanding the project. WebTV without the Internet. 1'he device would still have to plug into the phone to The real market? An opinion get the nightly listings and there would 1'he WebTV peoplehave done their homehave to be an ongoing subscription fee but work, and may have zeroed in on the right the receiver could sell for half of what it market. This will sell to a certain, growing, does now, there would be no wireless keymarket segment. 1'o an experienced PC user, board, and the service would only connect however, this product can best be described as to an ISP for six minutes a day so could be a great TV service married to a weak Internet charged at $5 or $6 a month. I would buy it, service. in a second. CI

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SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

Professor PC teaches Windows 98 uct and, at its price, it is a good buy. The documentation says Professor Teaches From: Individual Software Inc. Windows 98 requires Windows 3.x or 9x and will run 2-4255 Hopyard Rd., Pieasanton, CA94588-9900 on a 486 33 MHz PC or bettec The box says that only Tel: 800 331 3313 8 MB RAM and a 2x CD-ROM drive are required, but http: //www.individuaisoftware.corn this reviewer was suspicious. The program seemed very Estimated street price: $29.95 sluggish on a 200 MHz PC with 32 MB. Of course a sound card is also required, as this is a multimedia By Rod Lamirand tutorial. Following on its other successes with CBT conrofessor Teaches Windows 98, from Individual sumer-level products, such as Typing Instructor Software, is a computer-based training (CBT) Deluxe and Professor Teaches Windows 95, product that teaches the ins and outs of Individual has become adept at combining the Windows 98. True, the ins and outs of Windows 98 right mix of instruction, graphics, audio tracks and are prettlf much the same as those of Windows 95, animation. This title is no different. After installabut Individual has done a good job with this prod- tion the program asks for a user name. In this way,

Professor Teaches Windows 98

8 8~ ~ i ~

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Windows98 Basic Pentium

Professional

Basic Pentium II

the software always knows where you left off in the program. Other users can then sign on and their usage will be tracked. Did you know that Alt+F4 closes an open window on the desktop? How about this: What does the Windows button pressed simultaneously with the letter E button do? Well, you may have known that this is the quickest way to launch Windows Explorer. Professor Teaches Windows 98 isn't all shortcuts and tips. There are eight sections in t h e p rogram. Managing Files and Foiders starts with the basics.

Windows Explorer covers navigation and really goes quite deep in explaining the Send To com-

mand among other things. "Most PC users don't get far past the most

Video card

Hard Drive

Notebook

Quantum 8.4...........$285 ATI xper 4m AGP..879 Fujitsu 4.3.............$198 ATI xper98 8m AG.899 Add 2 gig hdd.........$220 Pentium II 350 CPU Pentium200 MMX CPU Pentiuln Il 233 CPU Sansumg 2.1..........$185 INetrox G100 4m....$99 Add 16 m ram ........$99 TX MB w/512K Cache Intel P II Motherboard Asus Pll BX MB w/512k Diamond 4m AGP 865 Fax Modem 84M Sdram PC100 FDD Toshiba...,.....$129 32m Ram 3.2G HDD 32m Sdram 4m AGP Diamond Woodo II 8m 1 m PCI video card video card, 4.3G HDD ATI xper@play 4m AGP Comstar 33.8............$49 Accelerator..........$276 CD-ROM Tosh iba.$169 Comstar 56k.............$74 3.5 "FDD, 24x CD-ROM 3.5"FDD 24x CDROM Quantum 6.4G HDD IOMEGA BUZ....... 8257 33.6 Modem....,.......$99 16Bit Sound Speakers 16 Bit Sound Speaker 3.5:" FDD. 32xCDROM GVC 58k v90.............$85 Trident 2m PCI.......$32 Network card..........$179 USR56k voice.........$117 33.6 Fax/Modem Mouse 58k Fax/Modem Mouse AWE 84 Sound card CD-ROII USR 58k Fax/Modem Win95 KB Mid tower Win95 KB ATX case 14" monitor 15" Daytek...........$1 99 NEC Speakers 24x Creative...........&62 $155 Pansonic DVD-2....8175 Windows 98 ........$128 Windows 9& .......8128 Logitech Mouse CD-R Sony SCSI....$459 Keytronik KB.ATX case Pentium 233MMX$775 CASE TEL: 416 297 6773 FAX : 4 16 297 9482 Intel Celeron 233..$685 P II 300.....;41079 17 " Sony .25.$770 Mid tower.................$33 2950 KENNEDY ROAD SUITE 202, SCAR. ONT. IBM M2 233...........$828 P II 333 . .....$1179 P l l 400...........82145ATX full tower 300w.$97 10:30 am io 7 pm Monday - Friday. 10 am to 5 pm Sat

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3.2 GB FUJI U. DMA S 175 43GB FUJI U. DMA S 188 6 .46B FUJI U. DMA S 2 45 4.3GB QIJANTUM SE S 205 5.16BQUANTUMEL $ 2 09 6.4GB QUANTUM SE $250 7.6GBQUANTUM EL S 329 8AGB QUANTUM SK S 359

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• • • •

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RANI $58 $69 $20 $30 $ 69

PRINTER $149 $149

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$ 159 $ 235 S ¹95 509 $388 $ 939 $ 185 $ 269 $ 388 309

8 MB KDO -... SCALI. 16 MB EDO- -SCALL 32 MB EDO- SCALL 32 MB EDO- SCALL 64MB SD -' SCALL 128MB SD - SCALL 64MB PCISO SD SCALL

CD-R Yamaha 4260x $619 HP7200 mE $485 MITSUMI 2xs $339

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SOFTWARE ggg

THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca SEPTEMBER 1998

rudimentary features of an advanced operating system such as Windows 98," says Mark Haswell, product marketing manager for Individual Software. This is undoubtedly so. One of the best things that Microsoft stumbled upon during the evolution of Windows was the everincreasing redundancy o f n a v igational methods. Thus you can get from here to there any number of ways. For example, at one time Alt+Tab was an essential keyboard combination used by everyone with more than a passing knowledge of the operating system. Today many users still love and use it, but th e addition of t h e Task Bar in Windows 95 brought a new way of moving

ment has about 100 screens giving the CDROM many hours of value. Another benefit, t h e d i s c i n c ludes Professor Teaches Internet Explorer, a training program for Internet Explorer 4.0, which is included as part of Windows 98. Three of the eight chapters include: What is the Internet; Introducing Internet Explorer; and Working with E-mail. I liked it as much as the feature

•

AuCt>On •

•

• •

•

• • r

program..

As alluded to above, the only problem with this program is that it really needs a fairly fast computer, say a minimum of 200MHz, to work properly. Otherwise it's a great little tutorial. For a p e r so n n e w t o Wi n d o w s, between applications to the operating system. As Professor Teaches Windows 98 would be a in the past, Microsoft has continued to support perfect gift. Even a more experienced user would learn something. When you return this, and other, small functions — good idea. Accessing the Internet, Multimedia and to the basics and take a little refresher you Hardware Support, Managing Your System, often discover you didn't know quite as much as you thought. This reviewer can and Other Tips, Tricks and Shortcuts fill out the other chapters in the tutorial. Each seg- attest to it. 0

pFN II 266 $1549 PEN-II-300 $1599 pEN 'II 333 $1 /t49 PEN-II-350 $2249 PEN-II-400 $2299

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• 2

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S O F TWARE

SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITlON

S'gearge l

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The Truster, terrorists

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claims to turn your computer into a "very

verybo dy's heard that honesty is the best

reliable" lie detector. Manufactured by MakhShevet in Israel, The Truster is the result of

that Richard Whately, the British churchman who coined that oft abused phrase, actu-

of screening out Arab terrorists trying to cross the border into Israel. And it must be effec-

policy. But nobody seems to remember research into voice-stress analysis as a means

ally added: "But he who is guided by that pol- tive because it's also being used by police

Se carry 50+ MPEG-1 dc 2 items for encode, edit, author, &

icy is not an honest man."

forces, military types, business people and

layback. Dealers are welcomed

psychologists. But, where worldwide sales have been decidedly brisk, North American distributors

The Truster

////i OP TIBASE

have said media mentions (like this review)

sief

NCI'IICIOI'C Multimedia Inc. Phone: (416) 490-6516 E-Mail: info@bemclare.corn http:llwww.bemclare,corn

are important to sales because there's an inherent snag to generating traditional word of mouth recommendations — users shouldn' t be letting on they use it. That's because secre-

VcurParsaaalTruth Usrrfisr

cy is one of the keys to The Truster's effec-

e con d

tiveness. Purchasers are reportedly extremely happy with the product but, ironically, if they blab about using it, its effectiveness is lost. Here's how it works: you have The Truster running prior to phoning or talking to your "victim." When they first speak, begin the

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When calibration is complete, you can begin extracting the information you' re after

•

kids, work, etc., while pushing the calibration button. This runs the program for a short time (one to two minutes) to get a baseline measure of your "victim' s" relaxed voice

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while The Truster tells you on screen whether

150-625 HoweSt, Vancouver, BCV6C2T6 Tel: 604-818-2677 http: //www.truster,corn Street price: $249

the person is telling the truth... or not. If the person you' re talking to knows you own The Truster, however, the all important calibration process may be skewed by an

unnaturally cautious tone. Thus the dilemma presented by The Truster and the wisdom of making important decisions based solely on a perceived level of honesty. The Truster is a software application that has had a lot o f m edia attention lately because it is an economical package that

The makers of The Truster stress that accuracy also depends on several other factors, the most important of which are: I) ensuring the calibration process samples only casual

conversation; and 2) that you couch your salient questions in terms that will generate more than a "yes" or "no" response.

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In addition, it is crucial that, regardless of whether audio is input through a microphone or telephone, it is necessary that The Truster hears viily the voice of the person under scrutiny. This could prove difficult with a face-to-face conversation, as the microphone must not only be hidden, but it

can only pick up one voice. However, The Truster is said to be equally reliable in analyzing pre-recorded conversations, which

can be fed through the microphone from any TV, VCR, or cassette recorder. Interestingly, I' ve seen a demonstration of The Truster on a TV news program testing taped speeches by Richard Nixon ( r e: Watergate) and Bill Clinton (re: sex) were fed. The marginally surprising verdict: Nixon lied. Clinton didn' t. Blocking out all but the subject's voice can be accommodated by a simple kill-switch included with the software. With practice, it is simple to accurately push the red button when you speak and let it go when the other person speaks — walkie-talkie fashion. And, as a straight throughput device, you can hook the switch up and just leave it in place because it doesn't affect normal, non-Truster, use of the phone. The heart of The Truster is an algorithm that detects a state of stress, measure its degree, and pinpoint its cause. In other words, the system claims to be able to distinguish between lying, excitement, exaggeration or emotional conflict. As you speak to a person, several linear graphs develop across the screen to illustrate a relative measure of stress. A text window above the graphs advises you in real timewith prompts like Truth, False Statement, Subject is not Sure, Excitement, etc.— in keeping with the makers' ambitious algorith-

mic claims. When you' re done, a brief report is generated with a broader analysis of the overall conversation. A typical report might read: Profile report The subject was highly excited during the conversation. The subject was highly stressed during the conversation. The subject was not confident in all his words, According to the results, the subject lied a Iew times. Profile summary: The subject tends to think carefully when he speaks. Based on the results — the subject might Iie when he needs to.

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This report can be either deleted or filed into a built-in database — if you' re inclined toward building integrity profiles of your erstwhile friends and colleagues. The Truster's ability t o d i s t inguish between stress types becomes ostensibly useful in situations such as business negotiations or price haggling. In those contexts The Truster isn't called upon as a lie detector, but instead as a meter of the other party's interest. If you are making an offer to buy a car, for example, and the excitement meter rises when the seller responds, you can probably get a better deal because great interest is indicated. If the excitement meter goes down, on the other hand, you' ve probably low-balled a little too far. So, if I' ve interpreted the background material correctly, it would be better in our car deal scenario to ask, "What would you say to an offer of three thousand dollars or thereabouts?" instead of„ oWoodja take three grand?" The former will get the seller talking Continued on page 99

•

gQ soFTwARE, "

SEPTEMBER1998 THE COMPUTER PAPER CREATERTORONTO EDITION www.tcp.ca

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ale Beyerstein, a director of The B.C.

Civil Liberties Association, doesn' t trust The Truster, or any other interpretive device for that matter. "The results from these types of things are really suspect," he says. "In the typical case of a polygraph in the real world, the accuracy rate is way below what you would find in published lab studies performed under absolutely ideal conditions. "If this Truster were just used as a toy,"

Ij F

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Beyerstein continues, "then I just think it' s tacky — like graphology and all these other things that are little more than parlor games. But what I'm really concerned about is these types of things being used as a personnel selection tool or determining who stole money out of the cash box. Inevitably, when somebody offers one of these things for personal use, people start using it for those kinds of things and that's when it really gets dangerous." Beyerstein is particularly suspicious of The Truster's calibration routine. A poly-

K-Natic Global Trading I td. 4500 Sheppard Avenue East„ t)nit 42; Scarboroush, Ontario M IS 3R6 Phone:(416) 298-1904;(416) 298-4632 Fax: ( 4 ( 6 } 297-9572 Omce flour: 9:30am - 7:00pm (Mon. — Frb); 10:00am - 4:00pm (Sal.)

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graph is calibrated by asking questions with

"The history of these things goes back thousands of years," Beyerstein continues. "The Chinese used to think they could discover stress in people by making them eat dry rice — they'd have a person eat dry rice and if they couldn't swallow it, they were lying. Now, there is a slight correlation between dry mouth and lying. But how many people have dry mouths because of

other reasons or because they' re stressed by being interrogated?" "I don't think this thing is any better than chance. I think it would be very unfair to call somebody a liar based on what that

machine told you. I always advise any clients wh o c a l l t h e C i v i l L i b erties Association to ask if they should take a polygraph or that type of test that, if they' re guilty, go ahead because the test isn't going to hurt them. But if they' re innocent, they' ll be screwed!" Beyerstein says. Countering, the makers of The Truster cite extensive studies and research to show accuracy conservatively touted as 85 percent as well as the fact that their product is in

known answers — i.e., Are you 200 years extensive and popular use among profesold? — so that true and false responses can be sionals all over the world.

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measured before testing begins. And,

As far as I could see, The Truster certain-

though he thinks that technology is preferable to The Truster, he doesn't put much stock in it either. Beyerstein figures the "casual conversation" benchmark that The Truster uses is even less reliable. "That's the general thing that's wrong with all of t hese kinds of

l y d oes s o mething w h e n it run s . Interpreting that activity, however, will be up to the individual. Is this legal? According to the B.C. Civil Liberties Association, there is no legislation against using things like The Truster. Of course, if someone were fired from their job,

things — the polygraph, handwriting analy-

for example, solely on the basis of some-

sis, the paper and pencil honesty test, this

thing like The Truster, they would have a

Truster — the assumption that there's a unique lying response is simply not borne out by empirical evidence. As far as I'm concerned they' re all in the line of horoscopes.

good case for wrongful dismissal. However, the concern is that these types of things are used to make such decisions without the

knowledge of the subject. — RossMacDonald

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o twareorstoc sur in want tobe "sold" onstocks that don't interest them. They find it easier to search for investment information online in the anonymous environment of the Internet WhilemorepeopleareusingWebbrokerages to purchase investments, it helps to have

for Windows will display and print output in graphical high/low/close or textual form,and provides analysis including simple moving average(SMA)and polynomial and fourier fit.

INTEFG@eH'""„',„,.',„,

COMP U TE R SYSTEMS Slitter.Asc slslar ..

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Version:2.5.5 Revisiondate: April 5, 1998 Filename:psm255.ex e Byte size: 1 .539,040

Market Analyzerfor Wf ndows

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Revisiondate:April17, 1998

available,AII q

Filename:mawin11x.zip Byte size:2,731,115

1 5 minute delay) right to your desktop in an easy-to-read interface. Personal Stock Monitor

Licence:Shareware

goes beyond basic tracking and alerts to help you organize your portfolio. You can view price trends through dynamic graphsbased

l I

the freedomforsmall investorsto pursueinvestments without having to speak with a broker. While it might be irrational • many people are intimidated by stockbrokers.They don't

Home page: http: //www.magicnet.net/-jdowdIe/MAWIN.htmI Market Analyzer for Windows creates and maintains historical stock quote files,and views and analyses the resulting data. It can track thousands of daily stock or futures quotes with reasonabledaily download times. This application comes withseveral Web page quote lists,with configuration files enabling downloadingof about 600(or more)stock quotes per day,with a virtually unlimited time span and number of stocks. Market Analyzer

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I 17

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on historical data,and link to news about your investments.

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Cost: $25 H0 mepage: http:/Iwww.personaI tooIs.co rn /psm Also available:WindowsNTversion Designed to simplify routine and time-consuming problems of tracking stocks,Personal Stock Monitor offers manyof the best features

ne of the hottest Web browsing activities right now is stock surfing. I figure the reason it'sso popular is not the'much ballyhooed "low prices" for online trading (whicharen't really significantly lower)as it is

Licence:Sha reware(30-day evaluation)

By Scott Swedorstri

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TU C O WS

SEPTEMBER 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

Byte size: 1,273,643 Licence: Shareware (45-day evaluation)

from U.S., Canadian, French, German and Italian markets are avaUable.

Homepage:httpy/www.aparima,corn/quote/ Also available: Windows NTversion Quote Grabber is a pure JAVA stock-tracking

gtgote Tkher Sar

Aho available: Windows NTversion

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This package accessesmany of the free quote servers available on the Internet for quotes on Version,: 4.01

QtsotesNowI

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rtt utility that offers excellent portfolio management. Quote Grabber can be induded in a Version: 2.01 Web page. With drag and drop functions, and Revision date: June 29, 1998 multiple alert types with extensive configura- File name:quotenow.exe tion, this app is loaded with the best and

Homepage:http://www.quotesnow.corn

stocks, options, mutual funds, intraday

Revision date: Dec. 12, 1996

graphs, closing graphs, news and more. You Filename: qtb.exe can keep track of your stocks all day by setting

Byte size: 646,600 Licence: Shareware on. Perhaps the most conflgurable of aiI the Home page: http: //www.starfire-inc.corn quote programs we' ve seen, you can instantly, Also available: Windows 3.x/NT versions retrieve quotes and news for your entire port- Quote Ticker Bar is a great program that delivfolio with a single mouse click. ers time-delayed quotes on stocks, mutual funds, the market index, and other financial

alerts forcompanies you want to keep an eye

Byte size: 2,155,703

works on any almost any platform. Real-time Licence: Shareware quotes from U.S. markets and delayed quotes Cost: $29.95

information straight to your desktop. You can choose data from up to nine servers, induding

live data (you must purchase membership with-a live data provider)

Win RNdas

Wy"p9 Cg rrrr Cf Version: 2.1 Revisian date: July 22, 1997

Filename:wm21demo.zip Byte size: 855,625 Licence: Demoware

Home Ixtge:http://www.winmidas.corn Also available; Windows NTversion

WinMidas provides a user-friendly Windows application based on the MIDAS (Market-

ANY DIGITAL CANRA CANCAPTUREAN IiyIAGE. THIS ONECAPTURESAN AUDIENCE.

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Mgg'-y gg Cggg Version: 2.23 Revision date: June 26, 1998 Riename: wsp2v2.exe Byte size: 3,431,448 Licence: Shareware Cost: $30

Home page:http:/Iwww.winstocksw.corn Also available: Windows NTversio~

WinStock PRO is an enhanced Stock Portfolio Manager, which includes 15-minute delayed Download pictures into your presentation or e-mail in 8 snap.

Then, print in amazingcolour.

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quotes on stocks, mutual funds, money market funds, options, non-U.S. exchanges, bonds and commodities. It includes a portfolio manager with printed reports and automatic price

export to Quicken (including Quicken 6.0). It

INTRODUCING TH E EPSO N P H O T OP C 7 0 0 D I G I T A L C A M ERA. This digital camera has all the features you need to easily capture the kind of pictures you want: so brilliant and crisp they' ll grab any audience's attention. From the moment you look into the LCDyou' ll notice a difference, because it works in "real time," not "lag time." So the image you see is the output you' ll get. And to ensure that yau'll always be ready to capture those images, the PhotoPC~ 7oo comes with 4MBs of built-in memory â&#x20AC;&#x201D; enough for up to So standard quality pictures. Need more memory7 Iust insert an optional storage card and get up to 48MBs.You canalso easily add optional lenses for wide angle or telephoto shots. And yau won't have to worry about replacing batteries, because aurs are rechargeable. Sound gaod? Wait till you see the images. At 12&o x960 resolution, they' ll be dazzlingly sharp, even when enlarged to 5" x 7. Call I-Boo-GO-EPSON or visit www.ePson.corn for p h otop( 7oo ph ~ p ( gp more information. You' ll get the picture. So will your audience. The newest in our award-winning line.

also includes News, Charts, Ticker Toolbar, portfolio management, and printed reports. WinStock can retrieve quotes from nine different quote servers. There is support for multiple portfolios, commissions, cash and automatic foreign currency conversions. New alarms and

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Mac Picks Stoch Tracher

4es Mew'~i

YQU'VEGQTTQSEEIT IN

COLOUR.

Version: 2.7.1

Revision date: Jan, 8, 1998

Filename:tucows stocktrack.hqx Byte size: 78,587 Epson is a registered trademark of Seiko Epson Corp. PkotoPC isa trademark of Epson Amemca, Inc. O1998 Epson America, Inc

Licence:Freeware Author: Jeff Russell Stock Tracker allows you to keep track of Continued on pnge92

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portfolio by entering the current market prices. It also provides password protection for your data files. Future versions may incorporate stock prices from the Internet to calculate portfolio values. Stock UptIator

if' e~ W'

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updating stock prices automatically. The sysh

tem connects to a free Web page (Yahoo's Stock Page), that usually has 15-minute deferred quotes, at a constant rate. What results is a new Web page that updates its information by itself. Basically, this is just an

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Version: 1.1 Revision date: March 4, I997 Filename: stockup.hqx Byte size: 10,232 Licence: Freeware Author, Clyntotl Caines

Stock Updator is 'a Mac-based system for

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stock purchases and .sales transactions, It allows you to see which shares you have available to sell and how much you paid for them. You can calculate the value of your

HTML page that you open with your browser, lt can be easily customized to focus on the stocks in your portfolio. 3

Caveat investor It is important to stress how important it is to get good investment advice before you risk your money in the stock market. W i t h t o day"s extreme volatility, great fortunes can be made and lost in moments. There are alternatives to stockbrokers. Find an investment counsellor whose advice is not tied to particular stock buys. Your bank may also offer brokerage services. "Never risk more than you can afford to lose," ubuy and hold," and "diversify" are always excellent mantras for the neophyte investor.

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Yahoos Canada's educational Web sites The tlniverslty of Victoria Writer's Cuide http: //www.clea ref.uvic.ca/write rsgulde/welcome.html Originally prepared for students in the

cal system is supposed to work? This essay, nent scientists, then ask one of them your sci- written by historian Eugene Forsey, makes ence questions. learning about our political system a snap. on more than 150 of Canada's most promi-

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The Truster Continuedfrom page81

• •

and give The Truster a chance to measure their interest whereas the latter might elicit only a, "Nope!" which reveals little else.

Roger Markovitch, the Canadian distributor of The Truster, suggests that lots of prac-

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SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

MAC ARENA ®

e in o a to s Poweraook G3s blaze with peak performance and superlative style few years later, the company lost its product

By Peter Mllburn

PowerBook G3 series of laptop corn.

focus and eventually ceded the leadership puters represents the culmination of

uringthe early 1990s Apple was an undisputed industry leader when it

position to its Wintel competitors. In the last two years, however, Apple has clawed its way

came to portable computer design. A back toward its glory days. The new

Apple's efforts to reestablish its reputation for innovation in the high-perfor-

mance portable arena.

PowerBook C3 Series From: Apple Computer CPU:233/250/292 MHz PowerPC 750 RISC Bus: Dedicated 1 MBbackside cache at 125/1 46 MHz

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The new PowerBook G3 is actually a series

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needs, This includes folks who do tasks such

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Spectacular looks As recently evidenced by the iMac consumer desktop model, Apple is seriously pushing the envelope with advanced industrial designs. The PowerBook G3 series is the first wave of new designs that use different plastics of varying shades, translucence and textures. The plastic in the middle of the casing has a rubberized feel that makes it easier to grip when

you are mobile. These characteristics, combined with the sweeping curves of the design, make the PowerBook extremely appealing

visually. Don't expect to gain any appreciation for

the design by looking at its picture in a maga~mers'c4

„mers'ch

'Co~ A+ad

zine. To really value the industrial design you have to see and feel the product for yourself.

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Popping the cover reveals a TFT display

1997 ~ '~ 1998 ~ ~<as Ex~<'

that is among the brightest and sharpest

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you' ll find on any laptop. The 13.1 inch display on the model I reviewed occupies almost the same working area as a 17-inch CRT mon-

itor, making mobile screen an absolute pleasure to do the work on. Apple has also vastly

THE COMPUTERPAPER GREATERTORONTO EDITION

improved the robustness of the expansion port covers on these models. All of these doors are now spring-loaded and partially retract into the casing housing. There's not much of a chance that you' ll either break or lose these

INANE ARENA g Q

www.tcp.ca SEPTEMBER 1998

Road Rocket, a cardbus expansion card that allows you to hook up two additional 21-inch monitors in millions of colors, while sharing desktop real estate with the PowerBook G3

series once again clearly establishes Apple as

display.

able price-performance ratio in the market-

unit with the applications you plan to use

the leader in portable computer design and with it. The only other significant drawback is performance. Apple's new pricing structure the weight. However, I suspect most publishfor this seriesoffers the consumer an unbeat- ing and multimedia professionals will gladly

pieces. But despite a radically slimmer profile over lbe bottom line

place. There are only two caveats. Although I

When you see and test drive one of these new PowerBook designs you will likely want three kilograms. Not exactly svelte for a user to have one. With its new sleeker design, multiplicity of expansion options and raw who spends a lot of their time on the road. performance abilities, the PowerBook G3

Since this impairs the ultimate performance of the processor, you may want to evaluate the

didn't get a chance to use one, the lower end offerings based on the 233 MHz processor do

the previous generation PowerBooks, the units in the G3 series still weigh in at just over

lug this portable around in exchange for its Let's face it, it sure impressivep

erforma nce

beats having to take your desktop on the road with you. 0

not come equipped with a backside cache. Peter Miiburn is a consultant with Elite @stems Support located in Calgary, Alberta. He can bereached on the internet at elite.systems@shaw.wave.ca

Peak performance But the PowerBook G3 series is more than just a pretty cosmetic makeover. In other words, this is not your father's laptop computer. Under the hood of the G3 turks fearsome computational power that is capable of putting many desktop computers to shame. The top-

of-the-line, fully loaded model is decked out with a 292 MHz PowerPC 750 RISC processor with 1 MB of backside cache on a dedicated bus running at 146 MHz, along with a system bus clocking at 83 MHz. It is complemented with a gorgeous 14.1-inch TFT display with a resolution of 1,024x768, an 8 GB hard drive, a 20x CD-ROM drive and a keyboard with a superb tactile response. I was fortunate enough to test drive a midrange 250 MHz model with a I MB backside cache running at IZS MHz with the same 83 MHz system bus. It had the slightly smaller

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13.1 inch display and a fast ATA hard drive with 4 GB capacity. I took the usual smorgasbord of applications for a spin to get a feel for the new machine. As expected, the PowerBook took whatever I could throw at it with ease. Notably, software such as Virtual PC and SoftWindows really show their potential on hardware such as this. If you have a vertical PC application that has modest computational requirements, and it's the only PC application you really need to be able to run, the PowerBook G3 becomes a primary candidate for your mobile

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laptop needs. What is also remarkable is that this awesome performance does not have to come at the expense of short battery life. With a sing le lithium io n b a t tery I p u s hed t h e PowerBook reasonably hard with frequent hard disk and CD-ROM access. I was able to squeeze out around three hours of use. You can nearly double this time by swapping your CD-ROM drive module for a second battery unit. The frugal power requirements of the PowerPC 750 microprocessor — about 15 percent t ha t o f e q u i valent s peed Pentium 11 CPU — is a big part of w h at makes this possible.

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Expansion galore W ith th e exception o f P C I s l ots, t h e PowerBook G3 series comes with just about ail of the expansion options most users could ask for. Most notable are the 10-Base-T ethernet,

56K modem (on some models), 4 Mbps IrDA,

eottatttsty

SCSI and S-video out ports. The storage modules such as the CD-ROM and floppy drive are

hot-swappable (no sleep mode required) between themselves and with other expansion options available on the market. Apple has recently announced a DVDVideo kit for the PowerBook G3 series, lt's a combination DVD-ROM drive and PC card that contains video decoding hardware.

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Imation has also released a VST Super Drive LS-120 module, It replaces your old floppy with a new high-capadty floppy that can hold 120 MB of data while still maintaining backwards compatibility with the older floppy formats. Last but not least is the new ixMicro

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SEPTEMBER1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

Goodall offers environmental lessons Iy )ean Allen-Ilteaon tur

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Print Artist delivers

engaging craft software By Jean Allen-Ikeson ow! What a great concept! Print Artist Craft

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Continued onpage 7 12

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85 I I 8 5 8 I •

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tions. Just hitting any key causes a reaction. And fun songs and cheerful music accompany

hen does education via a computer Teddy, the friendly guide through the pro-

start? As early as nine months gram. according to Knowledge Adventure "Given developmentally appropriate softand its new Jump Start Baby CD-ROM. ware with a simp1e interface, there is no minDesigned for nine to 24 month-old babies, the imum age level to computer introduction. Just software is meant to be "lapware" because as booksare adapted in both form and conbabies can sit and play at the computer in tent to met the needs of babies and toddlers, their parent's laps. computers and software can be adapted to

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ReliableRelunkant Sac% bone .

SpeedyT356KConnection :-", " 'be " e' .':,' ccesn: '' '"" dnifiitn'„ ' .

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ents and older siblings. Having their own computer game to play makes this process all

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the more fun. As you might expect, the screen is filled with simple but colorful pictures and anima-

click a key to look for Teddy; no, not there, it' s cat under the pillow so let's sing a song; click again, and there he is in the closet! 0

play up to 30 minutes. By 24 months, they may parent's lap makes this process even more want to play by themselves. The whole idea is

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SEPTEMBER 1998 THE COMPUTER PAPER GREATERTORONTO EDITION www.tcp.ca

ets ou re a

Sy Gordon Goble

even those who don't usually gravitate toward televised sport. o what did you think of this summer' s This month, we check out a game that

understatement. Let's head to the pitch and find out why. The name of this game may be unfamiliar, World Cup? Personally, I soaked up every seeks to recreate the game of soccer in general but World Cup 98 is essentially the next step tradition-steeped moment that didn' t and the monstrous event that is the World in EA Sports' amazing FIFA Soccer series. One hopelessly interfere with a) work; b) sleep; and Cup in particular. It is entitled, appropriately, need only compare it to any other soccer

u dramatically EA Sports outdistances the competition. From the. Tiibthurnping and otherwise

glossy introduction, to the top-notch commentary and undulating roars of a huge crowd, and from eerily lifelike and ultra-intri-

c) food. And so did virtually everyone I know, World Cup 98 and to say it succeeds is an game from any other manufacturer to see how cate player actions, to killer 3D-accelerated visuals, WC 98 is truly a world class achievement.

1.5 million pixels (actual size).

World Cup 98 From: EA Sports Tel: 800-245-4525, http: //www.easports.corn Street price: $60 Minimum system requirements: Pentium 100, Windows 95, 16 MBRAM, 4XCD-ROMdrive, 15 MB

minimumharddrive space,DirectX 5 comp atible

sound card, high color capable1MB PCI video card,

mouse. Recommendedsystem requirements: As above with Pentium 166, 100MB+hard drive space, Gravis GamePad Pro or Gravis Grip, BXCD-ROMdrive.

That's not to say it's a landmark achievement. Actually, last year's FIFA: Road to World

Cup 98 was the most recent big upgrade in the series, and a stunner it was. WC 98 is merely a minor update to what was already the best

soccer ever seen on a PC. This time around, the action is centred purely on the big tournament itself. Apart from eight "bonus" squads, only the countries that qualified for the real World Cup 98 are

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available in th'e game â&#x20AC;&#x201D; 40 teams in all (compared to 300 for FIFA 98) hailing from such questionable talent bases as Jamaica right on up to perennial powerhouses such as Brazil and Argentina.

Now put your eyeballs back in.

The Fuji MX-700. Can you believe something this compact can deliver the high quality imagery of 1.5 million pixels, easily merge images of brilliant quality into documents, presentations, webpages, or the Internet, and still cost under SI0007 Seeing is believ/ng. Call Fuji at I-800-461-7380 for more information.

digital

~~AFUJIFII.IN Simply More Advanced

Training modes an8 exhibition games will help hone your skills before you go for the full

tournament, and the usual bonanza of EA Sports user options should get anyone up and playing in short order while ensuring a chal-

lenging quest for even hardened veterans. WC 98 also offers unparalleled management possibilities, affording the opportunity to make

CAINE$ gag

THE COMPUTERPAPER GREATERTORONTO EDil ION www.tcp.ca SEPTEMBER 1998

ous in time that the programming sometimes forces the issue. Suffice it to say that scores can change drastically in just a few minutes, with keepers turning from brick walls into sieves, slow-footed strikers becoming s coring machines, and usually far too many shots finding the back of the net. Of course, an EA Sports title wouldn't be an EA Sports title without the flashiest graphics today's equipment can support, and its latest game has got them in droves. I won't go

widens, you' ll see authentic changes in the

size and shape of uniforms, quality of pitch and even post-goal celebration routines. Heck,

games prior to 1966 are "broadcast" in black and white!

fflTlcjj q li

into detail because EA has utilized motionsuch coaching decisions as starting lineups, captured 30 players for quite some time, but substitutions, team formations and offensive it can safely be said that players physically and defensive strategies, many of them on- (and facially) resemble their real-life counterthe-fly. parts and show attention to musculature and More importantly, aH of the above trans- lighting details. lates in a reasonably subtle and authentic As a bonus, and a lovely one at that, winmanner. In other words, just because you' ve ning the World Cup at any difficulty level chosen an aH-out offensive posturing, don' t unlocks something EA Sports refers to as expect 11-man blitzkriegs around the oppo- World Cup Classics, a chance to replay signif-

nent's net and a complete abandonment of defence. But, much like last year's FIFA 98, WC 98

$19.95 per mofith

Call Nowl Though it probably doesn't pack enough innovation to force serious consideration

icant Finals from the past. Beginning with the from RFA 98 owners, there is little doubt that 1982 Italy/West Germany tussle, you' ll move World Cup 98 is the place to turn for aH other back in time through a series of eight note-

succeeds because it successfuHy conveys the worthy historic matches, finally reaching the nuances of real soccer. For instance, ball carri- maiden game in 1930. As the time gap ers continuously knock the ball ahead of themselves when moving downfield as opposed to magically tucking it in close to their feet, as is Online shsappin9 9hlale the case in several other soccer programs. That NB-eSmarts has been launched to help the player must then actuaHy catch up to the users locate low prices for goods online. The ball before he executes one of the multitude of site reviews and evaluates Web merchants for actions at his disposal makes the program far prices and service polices and then actually more "simulation" than "game" and only adds shops each of these merchants to verify the to the long-term appeal. reliability of their claims. By reviewing and As (or which shots succeed and which shopping aH the stores in an industry segdon' t, let's just say it can be a mystery. ment, eSrnarts is able to gaugethe differences Granted, WC 98 generaHy bases its winners in price and service among the merChant. and losers on w h ich t eam d o minated http;//www.esmafts.corn throughout the contest, but it becomes obvi-

PC soccer fans. Sporadic artificial intefligence dilemmas aside, it is truly worthy of its World Cup mantle. 0 •

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SEPTEMBER 1998 THE COMPUTER PAPER GjtEATER TORONTO EDITION

www.tcp.ca

's mar etin enius ex aine But online service's continuing

consumer appeal remains a mystery By Keith Schenlill-Roberts

lar commercial online service in North America. The story of AOL's rise to dominate com-

merica Online (AOL) always seems to mercial online services is certainly an inter-

have been an embattled company, esting one, and something few people would

and over the years there has been no have predicted when the fledgling AOL was

lack of obituaries written for the firm by industry pundits, all of which have so far proved premature. Finally, the fascinating and tumultuous story of AOL has been told

born in 1985. The firm was originally established to provide access to games via modem to the millions of kids who were playing with the then-popular Atari, Intellivision and

by Kara Swisher, a reporter for Wall Street other gaming systems. Then the bottom fell Jouru~l, who was given unrestricted access out of that market, leaving AOL to scramble to the records of the firm as well as its prin- for some other way to survive.

ciples, including chief executive officer

the l999 Canadian Encyclopedia World Edition

Steve Case.

is themostcomplete andaccessible sourceof informatienonCanada and theworld availablefor your c ompute. The2 CQ-RQMset includes TheColumbia Emydopedia

service, and with several highly successful marketing campaigns and Case'smanagement, AOL grew slowly but steadily.

Swisher makes a good argument that it was Case's vision to make AOL a real online "community" that led to it s success. His

vision was of a place where people gathered

for full worldreference;Uves&

to chat and communicate — a strategy largely overlooked by AOL's competitors who tended to focus more on providing business,

Times of thePrimeNinisters; more than52,000articles; over 1I/2 hoursof videoand S79.99 4I/2 hoursof audie; places to explere throughQuickTime VR;interactive mapsand pictures;Ca nucldeHoafl, thenewinteractive quizshow, andmuchmore. It's a wholenewworld right onyourdesktop! The 1999 Canadfan Encyclopedf'» $tadent Edition is theessential first encyclopediafor Canadianstudents, grades3through 8. its clearlanguageandeasy-to-use interface makeit idealfor school projeds.With4,000art!desonthe subjectsyourchild needsto know, and thousands of photos, maps, videoandsound, it's theperfect homework assistant!

shopping or gaming services. Case also saw the need to eliminate any barriers to trying out AOL's service. The result was

the mailing of millions of diskettes to prospec-

aol.corn: How Steve Case Beat Bill Gates, Nailed the Netheads and Made

Millions in the War for the Web Author: Kara Swishar Publisher: Times Business, distributed by RandomHouse of Canada Tel: 416-777-9477

http: //www.randomh ouse.corn/ Price: $35 ISBN: 0-8129-2896-2 Hardcover 333 pages 1998

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Things looked bleak, especially when successive deals with Bell South, Commodore and Apple to provide online services fell through. Instead of going under, AOL developed into the first major independent online

This book gives us the first inside look at the growth of AOL, from its beginnings as a

tive users, and huge rewards for the company. AOL has overcome many other challenges, including an early attempt at a h o stile takeover by Microsoft co-founder Paul Allen, and the launching of MSN by Microsoft chair Bill Gates who once threatened that he could either "buy or bury" AOL. Swisher's book also details the problems encountered by AOL's rapid growth, which caused access problems for subscribers, culminat-

ing in a famous day-long outage in 1996 when the connection between its two central communications systems crashed, followed shortly by a precipitous drop in the firm's share price. While all of this makes for a great story, the

book is something of a disappointment, providing only cursory background information at times. There is a lot of accounting of various happenings and goings on at the firm, but little in the way of real analysis. There's also a curious lack of information on the "product" itself. Machinations behind marketing campaigns make for interesting reading, but there is little explanation as to why people find AOL , so appealing. These deficiencies keepaol.corn from being a top-notch business book, and its

rambling structure becomes annoying. However, Swisher does make some conclu-

seemingly doomed online gaming company sions, including the obvious one that the to its highly visible war with Microsoft's Microsoft Network (MSN), to its dealings with

story of AOL isn't over yet, and that with over 12 million users, it remains a force to be reck-

Netscape, the Christian right and more,

oned with in the online community. This is a good book on the corporate story of AOL, but

ln this detailed though rambling account, we are witness to a multitude of adversities the company managed toovercome, and how it beat the competition to become the most popu-

it is ultimately disappointing and will unlikely become the definitive work on the company or the online industry. 0

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much you can graphically stretch things on the Web, reach for this book. It proves that the Web is a fast maturing medium, and that the Web is an i new field for graphic designers. 0

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Graphs with pizzazz. By Helen Bradley

x ie

the graptuc will be a reasonable size. If youhave

readers who find math overwhelming, a chart is month we look at how to improve the )

like this is friendly and will tempt them to

look of the graphs that can be created in your spreadsheet program. We' ll discuss how to choose the right graphs for a particular job, and offer some tips and tricks for making sure your graphs get the attention they deserve.

explore its meaning further. When terre axes aae better than one Plotting large and small values (for example sales figures and percentages) against the same axis means you won't see the smaller values because the scale will be too big — unless you use a second axis. To create a second axis create your

chart the usual way plotting both data ranges, select the series to plot against the second axis,

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right click and select Format Data Series. Select the Axis tab, then select the Secondary Axis .

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tribution to income from various souxes, or sales

analyzed by region. Data like this is often shown Isktaare this! using a pie, bar or mlumn chart. Add pizzazz to your chart by using pictures A bar or mlumn chart showing expenses instead of bars of different colors. Change an allows you to placeeach expensename along the Excel chart from mlors to pictures by selecting a Y~ w i t h the length of the bar indicating the plot series, right dick it and select Format Data amount spent. This chart is useful to show how Series. Select Fill Effects, click the Picture tab, the amount spent for say Rent compares for difselect Select Picture, chooseyour picture file and ferent years or how it mmpares to the amount click OK three times. Youcan use adifferent pic- you spend on Motor Vehides or Commissions. hue for each series or useyour graphics package However, it won't answer the question: "Am I to make-the same image a number of diSerent spending more in total this year than last year?" colors. Experiment with the options in the A stacked bar or stacked mlumn chart will Picture tab for stacking and stacldng, stretchmg answer this question. It shows not only a com-

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under either the plot area (the series is selected. opusesyoucaneasily placean smaller areacovered by the bars Uslufi theCtwt formaNnfi In fiaceLLotusor lhtasrtu psuandpht Or pie diagram) Or the entire yourdataafiah tsttuo aaoL Selecting a Chart area. To do this, select the chart type Chart area or the Plot area and right dick it. The In many cases your choice of chart type will be options on the menu will differ depending on dictated by the type of data you have and what the area you chose, soselect either Format Chart you want your viewer to see. A lot of business Area or Format Plot Area, select Fill Effects and data involves analyzing values by category, such then dick the Picture tab and select Select Picture. as the breakdown of expenses by type, the mn-

and scaling the image to get the best effect. This type of chart is suitable for simple data with only a few categories to display and where

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how each individual expense contributed to that amount. Stacked bar'and stacked column charts are good for displaying how parts contribute to a whole unit and how one whole unit compares to other whole units. A pie chart is generally circular and each slice or wedge represents a category. A pie chart showIng expenses will illustrate how each expense

contributes to all your expenses, but it can only show the expenses for a single year or office and not for multiple years or offices. The situations in which you can use a pie chart will be limited to where you have only one series to plot or when you want to zoom in on a particular series for closer analysis. Line and XY (scatter) charts are used to plot one value against another value rather than categories against values. While Line and XY scatter charts look similar, they actually plot data slightly differently. To ensure your data is always presented correctly, use a Line chart when your data items are evenly spaced and an XY scatter chart if they are not evenly spaced. For example if you are plotting dates against share prices or temperatures against weights of a product and the dates or temperatures are not evenly spaced, then use an XY scatter chart. Because it is scaled on both the X and Y axes this will take into account the uneven intervals and plot the prices or weights correctly. To leam more about the various chart types and their best uses, look up Examples, Chart in Excel help.

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accordingly. You can access a figure from another worksheet in a similar way: =Sheet2!S8, for example links to the figure in cell S8 of Sheet2.

You can also access a figure from another spreadsheet file, this formula links to the figure in cell B9 in Sheet I o f t h e f ile budget. xls: ='cNMSOfficehdatai[budget.xlsjSheetl'! $B$9.

If you make a mistake If you used the Chart Wizard to create your chart and later find that the data area you have plotted is incorrect, you can alter it by selecting the chart, click the Chart Wizard button and click Next to move to Step 2. At the far right of the Data Range list box select the Collapse Dialog box, and when your worksheet appears select the correct area to appear in you chart and again select the Collapse Dialog box to return to the Chart Wizard and select Finish to view your altered chart.

Quick tips To indude the column headings and the row

headings on your chart as the X-axis data and in the legend, select the headings as well as the data before you create your chart. Create a quick chart using Excel's default chart type (a column chart) by selecting the area

to plot and prm Fll. To change the default chart type, use the Chart menu that appears when you select

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plotting non-contiguous data If the data you want to chart isn't in a convenient location in your worksheet (it may, for example, appear in columns or rows but not side by side), select each area one at a time while holding down the Control key. Once you have selected the separate areas you can proceed to create your chart as usual. If the data is scattered across a number of sheets or a number of files you' ll need to extract the figures into a second worksheet and create your chart from this extracted data. This way, if the source figures change, so will your chart. To extract the figures use a simple formula to point to each cell containing data. For example, =A6 will put the value from cell A6 into the current cell. If the value in A6 alters then the value in the cell containing the formula =A6 will change

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Plot nonzontiguous data series by holding down the Control key as you selecting the individual blocks of data. Create a default chart style using Chart, Chart Style, Set Default Chart and make your selections

chart, double click it, from the Chart menu select Background and select the Fill Settings tab. From the 'Fill Style list select the type of fill to use and make your selections fmm the options that

appear. Change the orientation of your chart by selecting it, right click it and select Series. Select or

deselect the "Row/Column Swap" checkbox to transpose the plotting and click OK. To plot a data series against a second axis, select the series to alter — if this is difficult select

horn the options available (the Chart menu any series and pressTab or Shift + Tab until you appears when you have achart selected). select the correct one. Right click, select Bar Series Change the orientation of a chart by selecting Properties, select the Series Options tab and from

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Insert, then Chart if you want to use the Chart Expert.

Rows or Columns option button. If you make the Bitmap, select the file containing your imageand wrong choice, you can alter it later by selecting use the other options to fine tune the way the the chart, select Chart, Source Data, and select image appears in the chart. the Data Range tab. Select the Rows or Columns To add a background image orpattern to your option button and then select OK.

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ing chart' button on the Notebook toolbar. Select

To replace abar with a graphic, select the bar, can choose to alter how your data is plotted by right click, select BarSeriesProperties and the Fill selecting from the "Series in" area, either the Setting tab. From the "Fill Style:" list select

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add the picture to from the drop down list and click Paste Picture. Experiment with the Picture default from either the Standard Types or Custom size options until you get a satisfactory result. Types tabs. Select the "Set as default chart butTo plot a data series against a second axis, ton" and select Yes, then OK. select the chart, select Chart, Series and the Options tab. From the dropdown list, select the Bladr and white printing? series to alter, select the "'Plot against 2nd Y-Axis" If your mlored chart prints as a solid black on a checkbox and from the "Mixed type:" drop down monochrome printer you' ll need to change the list select a different chart type, for example a settings. To print an entne worksheet„ including Line type is suitable if your chart is a Bar chart. charts, in biack and white select File, Page Setup and select the Sheet tab. Select the "Black and Quattro Pro white" box and click OK. To print a chart in black Like Lotus and Excel, you ran plot nonaontiguand white, select the chart and select File, Page ous data series by holding down the Control key Setup and select the Chart tab. Select Print in as you selecting the individual blocks of data. black and white" and dick OK to continue. Create a chart with the default style by selecting the area to chart and select the 'Create a float-

Type, then select the chart type you want asyour

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•

it, right click, select Chart Properties and select the Ranges tab. Select the Options button and in

the Y-axis area select the Secondary option button. To change the chart type select one of the

the Assign Ranges: list box select "Series by row" option buttons in the Override Type group and or "Series by column" to transpose the plotting. click OK. 0 Add a picture to a chart by opening your image in a graphics program, select it and select Next month we' ll continue our exploration of Edit, Copy to mpy it to the dipboard. Select the chart, select Chart, Plot, select the Options tab and select Paste Picture. Any picture on the clipboard can be used to fill a bar, stacked bar, or 100 percent stacked bar chart. To do this, select the chart, select Chart, Series, select the Pictures tab, select the series to

spreadsheets by looking at spreadsheet formulas and functions.

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THE COMPUTERPAPER GREATERTORONTO EDITION

Weaving your own Web site: Part XXXVI Building a tool chest: Part III work at the sourcexode level. The downside of this editor is that you epending on the size of your Web site, will never want to edit this HTML by hand, as you might find that a simple collec- the tables code it creates is so complex that a

Sy Keitb Schenglli-Roberts

small error will throw everything off. It also

tion of Web tools is all you really need

to get your site up, If you are a professional comes with a Web site management tool that Web master or manage an extensive Web site, is useful for keeping track of all of the files on however, chances are you' ll want something your Web site, detecting such things as broken links and displaying the entire site in an tnore. Until a couple of years ago, the only Web easy-to-understand manner. creation applications that existed were a few HTML editors, graphics programs and Web Microsoft FrontPege server software. As Web sites have become From: Microsoft larger they have increased in complexity, and http: //www.microsoft.corn/frontpage so a need developed for something that could FrontPage is another product that offers a help you build a Web site from start to finish. good HTML editor and site management tool Increasingly, there are more integrated in one package. The interface is similar to that packages that not only help you create the of a word processor, allowing authors to

individual pages that comprise a Website, but effortlessly create tables and frames, and to also help you place them on the Web server insert images and links. FrontPage also manages your site through a tool called Explorer,

and aid in general site management, Web site

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ment programs, and where you can find them Microsoft's Internet Explorer, often giving no consideration to how Netscape Navigator will interpret tags.

on the Web:

NetObjects Fusion by NetObjects From: Net0bjects http: //uiww,natobjacts.corn NetObjects Fusion is a powerful HTML editor and site management tool rolled into one. Its HTML editor is unique: each element of your Web page, whether text or image, is treated as an object. Authors can then drag these objects anywhere on their Web page. NetObject Fusion then dynamically generates tables to

From: Adobe The combination of PageMill and SiteMill is another powerful HTML editor and site management tool. If you have used other Adobe

products like Photoshop or Frame, you will enjoy the familiar interface, as creating pages in PageMill is as simple as using a word

ing clip art, templates, sounds and anima-

approach is appealing for those who need to tions that you can simply add to your pages. create professional-looking Web sites but Adobe offers a IS-day trial version of the softeither don't have the time or inclination to

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QeeickSite From: Site Technologies http: //www.sitetech,corn QuickSite combines a WYSIWYG HTML editor with a database-driven Web site management tool. The interface is easy-to-use, and includes utilities like the HTML validator that checks the code in your pages, and an URL checker to find broken links. If you want to get down to the source-code level for fine details, you can use a straight HTML text editor that also comes with the

package in order to hand-code your pages. A ll Web p ages are s t ored i n t h e QuickSite database, so when a change to a

page is made, all other pages affected by that change are updated. If you are creating a large site from scratch, this can be

accomplished quickly if you use some of QuickSite's built-in templates. A free 30day trial version of QuickSite can be downloaded from the Site Technologies Web site.

pop!talk language is very flexible. It is in effect a simple programming language, which allows you to do things like condi-

tors to go right to the source-code level for

t ional processing. Definitely not for t h e beginner, but it will appeal to those experienced Web authors who are looking for a way to automate things.

ability to automate simple page markup to creating complex table and frame layouts Keith Schengili-Roberts welcomes any comments, without p r o d ucing i n c o mprehensible suggestions or HTML tips and tricks you may have.

From: Pragmatica

http://www.pragmaticainc.corn pop!site takes an interesting approach to automating the creation of Web pages. It enables a Web author to create and define

tweaking. What helps make it so appealing is its

ular browser and d i agnose what's up. D reamweaver is available i n M a c a n d Windows versions. Q

source code, It also includes site manage- Vou canemail Keith at: robertskOwave.home.corn, ment software that will check for broken links, allow you to "check out" files being edited (useful if there is more than one per-

CyberSteedie From: GoLive Systems Inc. http://www.golive.corn

One of the few HTML editor and site management tools designed specificaliy for the Mac is CyberStudio. Similar to NetObjects

Look for his new book on HTML,The Advanced HT/I//L Companion 2nd Edition,co-authored with Kim Silk-Copeland (ISBN: 0-12-623542-2), to son editing the Web pages at a time), a way appear in bookstores soon. Previous articles in the to automate repeated elements that appear, series can be found at The ComputerPaperWeb and find pages that won't work in a partic- site ab http: //www.tcp.ca/.

Fusion, CyberStudio offers a grid layout that enables users to simply drag-and-drop desired HTML elements onto a page, The site management tool lets users view the hierarchy of their Web site, and comes with utilities like a search-and-replace pro-

gram and a spell checker. Unfortunately, a powerful program like this demands signif-

icant disk space and memory requirements. A 30- d a y t r i a l ve r s io n o f CyberStudio can be downloaded from the GoLive site.

poieisite

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Dreamvveaver From: Macromedia http://www.macromedia.corn/software/dreamweaver This tool has been getting a lot of press

macros in a language called pop!talk

recently, and deservedly so. Produced by

(which looks and works much like HTML)

the same people responsible for Shockwave,

that can define such commonly used ele- Dreamweaver is a WYSIWYG editor that ments as standard headers and footers,

most experienced Web authors will like. Unlike many o ther WYSIWYG editors, Dreamweaver does not muck up or otherwise re-arrange your code. It also has a tight integration with Bare Bones BBEdit and d elivers the H TM L y o u r e q uire. T h e Allaire HomeSite, so you can use these edi-

links that regularly appear on a page, or more. When creating a new page, simply call these macros into your page and pop!site

Print Artist «ielivers

images from scanners and digital cameras. Using this function, kids can create parties around the current popular action figure or Knowledge Adventure has packed it with 40 animated character by scanning the image project types and 800 layouts such as paper into the computer. With color scanners sellairplanes, design-your-own stickers, a paper- ing between the $100 and $250, adding doll-type town complete with 34 3D designs scanned images need not be a luxury. for stores, houses, vehicles, people and roads, The excellent manual contains a catalogue and games, coloring books, Halloween masks, of the 5,500 clip art images and a section that puppets, clock faces and flash cards. Parents explains the project types with "idea starters" and teachers will appreciate the ability to to get children, parents and teachers revved develop custom flash cards and clock faces. up. Projects that require assembly, such as the Last but not least are party sets with airplanes or towns, have printable instrucContinued from pngei'

coasters, gift bags, gift wrap, hats, tags, place tions. Many projects may also be printed out mats and more. Parties are much more fun if in full color or in "coloring book" form (a kids can design the invitations and accessories themselves. With Craft Factory, the

black-and-white outline will be printed so children can color the activity with crayons,

preparation for the party may be more fun

markers or colored pencils).

than the party itself! There is another program that offers party crafts but it is limited to a cartoon character. I like the ability to cre-

Craft Factory should be a must buy for your child. It's an excellent product that offers hours of fun and creativity for your children. It will be at the top of my list as a birthday present for my children's "best friends." Cl

ate accessories for any theme. Craft Factory offers support for importing

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ELCOSYSTEMS(CANADA),anationwidePC distributor inNorthYork, islooking forenergetic andaggressivecandidates to fulfill the followingvacancies, INSIDE SALES SUPERVISOR-responsibility includesmanaging theinside salesteam8 sales reportinp. 3yearsPCsales with personnelmanagement experiencepreferred. INSIDE SALES REPRES ENTATIVESPreviaussalesexperiencewith adistributor of PCreseller is preferred. TECHNICAL SUPPORTSPECIALIST-At least 2 yearsworkingexperiencein PCretail ar wholesale.Knowledgein both hardwareand software.Bilingualis anasset. Successfulcandidateswil receiveahexcellent compensationpackagewith competitive benefits and join a highly motivated team ofsalesprofessionals delicateto customer satisfaction andpersanal achievement. Please fax resumeto 416-492-2263 or call 416492-2883. I NEED ENG-ESL asst/tutor work/otc cerl. edit rewrite telemarketwill volunteer. 4164924I824. MCSE VIDEOtraining tapesfor Win NT4.0 ag 6 coursesinc. Better thanschools, Rick 705-749-1103 or ssrrosefifipipcom.corn. ORACLE7.xprogrammer-Windows95/NT, UNIX-seeking ajob, Call Sergey4164300097.Emaillagortadbsprint,ca. P/A SEEKS part timework in VB,Access, c/c+i, Unix, Java,HTML,Window95/NT. Internet,etc. 15yrs exp.7844I695. PA SEEKSjob,Win95/NT,Mvc~, Mfc, access,CryshdReport, SQLPeter416-5361386. PC TECH NICIANlooking for f/t or p/t position. 4 yr ofexperience,call 416-7074169. PROGRAMMER SEEKSJob On C/C++ Visual Basic,Access,Java,2YrsExp.Annie 784-0695. PROGRA MMER/TUTORseekswork, 16 yrs experience, personal or small business; Windows 95/3.1, DbaseIII & IV, Internet setup; reasonablrates, e Don416-251-5'l98. REQ'DCNE4.11 exp. Fax905446-8971. REQ'0 LOTUSNotes administratar. Fax

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Quesnway UOltsCentre 1stslfsrty)W.of K)pllng, S., offN18Qusentnr/cty Atjmfekktrt: $3.OO Rent 8 ff. Iatzbs:$20.00ea. Cdl (t)05) 677495 (Mjsskpauga) 18MB EDOram DIMM $30 abo cag Sebastian763-3865. 17" NEC MONITOR$550, 15"Necmonitor $325, both are SVGA multisync ask for Peter48416-636-5562. 2.1GIG SCSIhard disk, Seagatest3255on/w $250/each.416-406-1480. 286 COMP UTER with monitor, keyboard, mouse$75 and TRS-80 pocketcomputer $65. Tel9054I284I869. 32MBRAM 72pin bonanon-edo$50/each. 416-778-8721. 386COMPUTER $30486 computer$170 VGAcolourmonitor $40.Tel416-399-2688. 386DX40, 120meghdd,4megram,3.5floppy drive,keyboard,mouseandegamonitor $16000.Call416-37Ni'884leavemessage. 386DX40,4megram,125meghdd,3.5fdd, lowercasekeyboardandmouse. Vgacard, no monitor.$125.00.Call 905472-3153. 486 COMPUTER270mb/Bram-14"SVGA

$190 9054554I607,after 5pm. 486-33 $200with VGAmonitor SVGA14" $125. 536-5853. 486DX2/6 6 SCSIhdd 8 cd,col,mon.2.88 fdd$335;386 monosystem 1.44fdd,hdd 8 monitor$90eall 905.884-3166, 486DX661.4 4fi oppy,345mbhd,Bmbram. snd blaster pro crd, cdrom,Windows95 installed,mse,kybd, spkrs,VGAcontroller 2mb, mdm/fax 14400,w/o monitor. Call 661-7346. 486DX66 SYSTEM $450 Win95

media/internet/home ready416-252-6005.

586/100, BM, 340m, cd, soundblaster16, fax/modem,speaker,kbd,mouse,Win95. $350. SVGA 905-831-7813. BX CD-ROM drive drivers + manualincluded still underwarranty $40. 9054154I085. ABIT INTEL Txmbw/Pentium 233mmxcpu 8 fan $250 (Firm)askfor Matt 905-669905-946-8971. 5495. REQ'DMSCEexp NT4.0. Fax 905-946- AGERLAPTOPPent. 13316mbram1.6gig 8971. hd multimediafully loadcall 41646M814. REQ'DNTWorkstation server4.0. Fax905- AMD K6-200MHZ,asking $85. Syquest 946-8971. Ez135 with 4 cartridges, asking $160, REQ'D PROJ mgr/proj co-ord. Fax905-946- Phone416-994.6860andleavemessage. 8971. ASUSPRL97motherboard,3 monthsold, $120. CalMi l keat4124)226. VB PROG RAMMER seeks I/t p/t 4164351420. ATI 3DXpression+pc2tv 4mbsgramwith WEBDESIGN, VB,SQ4 programmerseeks originalwarranty,$50.Email bquonfNcanet ar 416-787.5737. I/t p/t job. 416-835.1420. BRANDNEW20 inch G200IBMmonitor MAXRCS1600x1200 asking $1300.Please call 905.727-5700. $92 FOR post diags. cardto troubleshaot BROTHER lASERprinter only 3000pages dead pc's416-410-3883. . printedwith brandnewtoner anddrum unit 12" T(L monitor. Amber$20. 416-259- for $290.Tel905456-2193. 2484. CANON NEIWORKABLESCSI ink)et tabloid 14" VGA monitor $80, 4S6dx4/100 printer BJC820. asking $275. 416-236cpu+fanim/b+Bmb $fpp, cdrom 2x/4x 4760. $25/35,28.8f/m $40.Steve6184216. COMIIIIOD ORE128 camputen colour moni15" HP ULTRA vga Digibd monitor $240 tor, 5"poppydisk drive, keyboard$200. Cal Nick at767&93. 416-321-2701.

COMPLETE HOME computerforsale:desk, scanner ,riven,madden,t7"screen,24mb, Win95+joystick, color printer $1750abo call 961&92. COMPLTSYS P75 3.6gb hd 32meg ram 1.44mb fd2mgati vc 104Win95kb+mse 24xcdrom 36.6v/f mdm 15"mon incldWin95/0(97. $850.James2014)308. COMPUTERS, PAFI TS and Surpl us. Computer fleamarketeverySat 8 Sun. Computers 8Parts;FDD,HDD, Mem, M/8, VideoCards,Printers,Notebooks,etc. 4181

edo 3b-hdA832emouseSB18 ASPBpwspeake recdefde300w-fug toweremore$900.Tom497124582. P166MMX +14"SVGA+laser printer 3.2g hd16mbram 24xcd1mb vc$950obo,call 416-510-2593David. P200MMX 3.2GB16mb4" SVG A1mbvc 24xcdrom$650obo. 416-510-2593David. P233MMX,48 mb,3.2pb.32xcd-rom,14" SVGA kb,mouse. $1600,ar 1850with 3dfx card, negotiable. Afi underwarranty. Call 41 6-709-9853. PENTIUM150, minitwr, fgm, 1g, S816, cdrom,fax/modem,spkrs, Win95.NEC15" SVGA,$750.905-831-7813. PENTIUM 2.1GB/32 ram multimedia modem14"SVGA$590905&5-8607. QUANTUM1.3GB hd $90.Desktop case w/230wattspowersupply $152piece4mb edo ram$10.Call 291-2768. SCSICCD ROM 32xToshiba Brandname, $180.00. Adaptecaha-2940uwultra wide pci scsi host adapter, $240.00. Email yctphwcn.org. SEAGATE 1,08gb side hard drive, no bad sectors, good condition $110. 416-3744942. SVGAMONITOR$95,network card$10Call 905-712-9649 after 7pm. SVGAMONITOR 14" blackandwhite high resolution, great condition $60 416-9639069. TIESERIES-4-24ts,handsets $25/each, with display board $50/each, 36 station busy boardPS. Call Abe 9054NIB7070 eve. TOSHIBA300C T-NotebookcomputerP133, 1.50 ghd, 64mgram, Int. Fax N)adam , $1900.00.Call4(6-4104423. TOSHIBAlAPTOP486 32mbram 800mb

hd 28.8faxcolour $550Pentium 12016mb ram sndcdAgig $500. 287-8391. TOSHIBALIBREITO70CT-Sub-Notebook, 1.8 lbs., P120,1.2ghd, 32mgram, Port Replicator, Leath. Case, Ext. Monitor, Keyboard, $2000,00. Call4164104I423 VOICE RECOGNITIONw/disks andmanuals $50. Ronaldo416.2564966.

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C, C++JAVAand VHDL programming and Sheppard AveEBooth dE.S (At comerof tutoring. Ed 416-785-5938. Midland),Scarborough.Tel:416-3354I585. MACINTOSH DEALS.Smoking G3 Power DELLCOMPLETEsystem incld. Bmbram Macs, Graphic Design, Digital Audio monitor and more. $200Bob 4164I26Workstations.We'l work with you to find 8173. the right solutian.Newor used.wedeliver. UP 86 C6s DIGITALCO MPACT Sony camcorder with EmeraldConsulting 416-249-3871. PC capture card-$2000- Jacklt6-518For all Type of CD ONSITE S AL E S a n d S e r v i c e . S y s t e ms , c u s 2075. tom built, upgrading.OACfinancing ayagDX2-66 board/cpu$85, 16mbram$70, Backup. From $10 able.Onsitehardwareandsoftwareservice: Bmb$35.905.8414I558after 6. only $30/hrl Exper. professional. Call DeLandOnsite pl&St-2589. EPSON STYLUS800 color printer andink refill kit-$280-Jack-jbsurv©inforamp.net. WIN95/INTER NET training in/out $25 hr. Photos toCD.431-1513. HARDDRIVE1.25 gig $95, hard drive Printer Cllnlc 125mb$30, scsi adapter$65. Pleasecall YOUR BACKUP SOLUTION: CD Copy atter 6pm,Ron905-763-8981. $10(blankCDinc.) Locatedin Oakvipe. Cal •nmrennensrnepscreLrsre Joe (905)338-6724. IS YOURPRINTER BROKEN? HDD 850MB$85, 524mb (2.5") $70, Pentium 75cpu$40, PCIvid 2mb(new) a FreeOn.site Estimates $30, David225-3396ext 237. S.C.E. REPAIRS a Prompt, Reliable Servlcre HP DESK JET500c, excellent far studentor CallGO&820-~ • MONITOR, PRINTER homeoffice, excellent condition $110.905. • PC, MAC,FAX 7094)042, • ALL MAKES 8 MODELS HP540 PRINTER newprint cartrldpe and • FREE ESTIMATE cable included $160. Call 416-918-1430. • LOVV LOW RATE IBM TURB O16/4 token ring card ISAbrand MIN 10 CD ONE MASTER SALE:MONITOR, new in boxdriver included,$65.Call 905PRINTING Ofq CD B 1.00 + 567-4654, COMPUTERPARTS Om Cn Sd.OOW~nnC INTEL486dx33,Bmb,1.44mb fd,sound905-305-1205 card, 14.4 f/m, VGAmon, desktop, key825 Denison St. Unit 25 board,mouse$160.416-2814)208, INTEL P166mmxcpu w/boxtorig, cfan 2monthsold$90obo416-255-7441. I I INTELPEN TIUM 166mhz, 16rnb, 1.44mb fd, 640hd fax/modem,soundcardVGAmon, minitower,keyboard.$650.416-2814NI95. IONUSERGROUPS: Sendin your listing (madmum120characters) fortheOctober issuebyMonday,August 31,1998. Submissions MACCLONESbrrmax 4000604ecpu200 ATTENT run foronemonth onlyinthelocal edNon. TheComputer Paper reservestheright notto print submissionswhicharedeemedunsuitable. mhz, 16ram,1.2 hd,Bxcd-rom,$1350,00, Loadedwith Os8, Quark, photoshop, ilus- ALPHA/NTUSERS, aforum for DecAIpha concernedwith helpingeachother to get group. ContactDavid905-274-2878,emaik trator, norton ufilities etc, Call 905-628- and WindowsN T. 'Only speed freaks need the mostout of the Internet.Write to PO naufragofpinforamp.neL 9485. apply.' Contact cromezulufNplobal.corn, Box tf6, BobcaygeonON,KOM 1A0; Cal TORONTO S/2USERS ' GROUPmeets 2nd 705.738 4578;Emailtonyc@kawart hanet. ThursdayOof MAC LC475-36/250, upgraded to 66040 voice (416)5684087. each month, 7-10pm, IBM w/FPU, Ethernet card,runningsystem 8.1, CAMBRIDGECLONECLUBmeetsevery3rd NEWINTERNET marketing roundtabledis- CanadaBuilding, 3600SteelesAveEin the lots of software,$600obo. Call Stuart 416- Wednesdayevening, 1111 Lanp's Circle, cussionpraupbasedin York Region, open auditorium. Free.Call (416) 299-3410.E784-3686 day or e mail: CambridgeON,N3H5E6 or e-mail WALK- toagthosewhowishtoexchangeideason mag: to24No.org www:htlpJArww.io.org/ stuart dpsmphoto.corn. marketing, SEaccess, etc. Agparbcipants -to2. ERdfi pgg.mcdermott,corn. be expected to contribute. Schedule, TORONTOUSER GROUP FOR MIDRANGE MACPERFORMA 6400/180 32mb/1.6gfor CLUB CUBASE,aforumfor Steinberg users, will to bedetermlnerLEwag Bil at: SYSTEMS. $1300.Conrad599001t or canradh@ hotmeets the lastMondayof eachmonth at meetings Nextmeeting:Sept 23rd,1998, mail.corn. Trebas Institute. 410DundasSt. Eat 7:30 biNpbetternet. 5:00pm TBA and 7:ggpm at Howard pm. Cal (416) l 789-7100. PEAT (PSION Enthusi a sts Assoc. of Johnson Pl a zaHotel Keels/401, NorthYork. MACDUO 230 Bmram/120hd, Ooc230hd, 14"appplemon.man,access, ex/kb, softwr, CLUBMAC meets secondTuesdayofeach Toronto)meet2ndWednesday, monthly, at 5:00pm TBA and 7:00pm. Topic8 p.m.,MetroHall, 55JohnSt at King, Speakers: Net Data8 Net Commerce, extras$750obo, Paul-416-704-3310. monthatGeorpe Brown Cofi ege's Casa 6:30 knowledgeable, Evelyn Porter. Free of o,in 3rd fioor,(416)535-1899,ext3, MACINTOSH PERFORMA 6400/200mhz, Lamacampus,160KendalAve,Toront charge to afiTUGmembers, light buffetat 56mb,Sxcdrom,nec17"monitor,28.8kbps the auditorium at 7p.m. Call the 24hour PERSONALCOMPUTER CLUBOFTORON- 6:00pm. ContactWendeBoddy,Association modem,2.1gig 3 yrs partsandwarranty info iineat(416)462-1702or theFirstClass TO (PCCT)meets 3rd Tuesdayof each Mpr. at (905) 607-2546, for outef-town included. Call Femandat 416-538-7914 BBS at (416) 462-2922 Visit month at 7pm, North York Memorial callers 1-800-607-2547,Far. (905) 607httpy /www.hookup.net/-clubmac. CommunityHall, 5110YongeSt, onefloor 2547 or emaiAdmi asking $2000. l n8:18:28ug.on.ca. theCentral Library. $5for non-memTRAINERS' NElWORKmeets below MCSEBOOKS, 4 packcore coursesby COMPUTER bers. Cal (416) l 6334I971. BBS (416) 836sybex. Brandnew2nded. paid$225. $170 the first Thursdayof eachmonth at Metro 6394. obo. 905-502-1930Mickey. MEGAHE RTZ 28800 Pcmcia fax/modem card for noteboaks.$60 416-281-1342. MONITORADAPTOR Pc/Mac brand new $40. Cal621-3290. l MONITOR, OPTIQUEST 15inch, brandnew in carton for$400.00.Cafi:905-2014I047, NEW PENT20s0ystem $850P2-266system $1200905-737-3156. NOTEBO OK, Tl extensa 515 P100 color

Hall, 55 JohnSt., Toronto, ON.Call (416) 535-1899. DURHAMPCUSER'S CLUBmeets 2nd Thursday ofeachmonth, 7-10pm,auditorium of the OshawaPublic Library (main branch), 65 BagotSt, Oshawa.Free. Call (905) 655-8013or (905)623-2787. H.U.G. (Hamilton PC UsersGroup) - IBM and PC clone users meet on the last Mondayofeachmonth in theauditorium of the Hamilton Spectator, 44 Frid Street at 7:00pm. For further info contact Jim

scree n24m ram 810m hdmegahertz33.6k Rennie(905)6394)771orE-mail atjim.ren8EthernetPcmciacard xjackeelcompatible nieffiireenet.hamilton.on.ca touchpad15bit sound $1100abo, 20m INTERN ATIONAL PROGRAMMERS GUILD flash card$200email: vphungeNbm.net. (IPG)'s informal Downtown Toronto NOVELL 4.X 25 user or above. 416-241- 'Get2Gether'meetingswill now beheld at 3774 ask for John. Movenpick restaurant, 165 York St., OKIDATA LASERmodel 41ops-brand new- Toronto,(416)366-5234at7pm.Themeettop quality$350,neverused416-566-1143. inps will beheldon dateswith thenumber "5" in themie. the5th, 15th, and25th of P100, 24MEOO , Ati 3Dexpress.4M,S816 every month.Formoreinfo contact usat Sound, 4xcd, 1.08gSeagatehd, fioppy. (905) 812-8500 or by email at $400 call416-924-6580. info@ippneLcom. Orcontact John,ournew P133 M/B<pu$85 - Ati Mach64/2mb/pci localMaisonat(416) 362-8556.Freeunder$44- IBfiilThinkpad16mbmern card $90, groundparking. 905-272-3269. IRMAC (InformationResourceManagement P166SYSTEM, 1.25 giphd,33.6modem, Association ofCanada) offers meetings on i s sues 12x cdrom,sound card, 32mbram.Run conce rning Data Warehouse, Win95/ NT.Askinp for$600.Ran905-763- Modelling, Information Planninp etc, www.lRMAC .caor via InfofiPIRMAC.ca 8981. THANET USER GROUP. Primarily P166-512CA CGE-Asus- hx boarde96mb- KAWAR

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TAF (TorontoAtad Federation) meets3rd Wednesda yofeachmonthat7:30pm,North York CityCentreUbrary, RoseRoom. Free for members, $2for non-members.Write: 5334 YongeSt., Ste 15, Wigowdale,ON M2N 6M2Call (416)425-5357, BBS(418) 421-8999, WWW httpi/www.io.org/-schrtsNaf.html. THE MISSISSAUGACOIuIPUTER CLUB meets thefirst Wednesdayof every month at the BurnhamthorpeCommunity Center, 1500GulledenDr. 1black westof DMeand one block south of Burnhamthorpe, at 7:30pmYoumayreachthedubthroughthe BBS at 905-270-3972 or by Email at bn1654ptorfree.net. THETORONTO ACT!USER GROUP.For more information e-mail:vickiv@passport.ca Call: (416)761-1963or Fax:(416) 761-1530. TORONTOCYBERSPACE LIONS CLUB. Word's 1stInternetServiceClub. Multiculturalmembershipin,terestedin communityserviceprojects. Meetings in persanandon IRC. Educational meetings. $75. annual fees.Contact Roger Roberts, 416-5159324, email roardpcybertions.corn, visit www.cyberlions.corn. TORONTODIGITALEFFECTSASSOCIATION meetsthe3rdThursdayof everymonth at 736 Bay StToronto. 7-10pm.Wearean Animation and Special ENecls support

COMPUTER FEST 8 GAMES FORUM:

November 27-29, 1998, International Centre,6900Airport Road.Canada'slargest microcomputershowandsalefar Business, HomeOffice, EducationandEntertainment. Phone416-925-4533. COMPUTERFLEA MARKET:SundayOct.4, 10am-4pm,Queensway Mons Center (1st street W.of Klpgng,S.,off theQueensway). Admission-$3.00.Vendorsrent 8 fLtable$20.00 ea. Cafi 905-677-5825, Mississauga. FALLCOMPUTER FEST:September25-27, 1998, AutomotiveBuilding NationalTrade Centre,ExhibitionPlace,Toronto. Canadas' largestcomputershowandsalewith over 130 exhibitors, ongoinp seminarseries, softwaredemonstrations, freeadvice, and more, Hours:Friday10am-9pm;Saturday andSunday 10am-6pm. Cost:$9 daily. Phone416425-4533. HOIIIEOFF ICE EXPO: September 25-27, 1998, AutomotiveBuildinp, NationalTrade Centre Exhibition PlaceToronto Sen/ing Toronto'ssmap~fficeandhomeatficemarket with oyer50 exhibitors, ongoinghome afiice seminars,SOHOnetworking centre, SOHO Help Desk, andmore. Hours: Friday 10am-9pm; Saturday and Sunday fpam6pm.Cost$9daily.Phone416-9254%3.

TFIE COMPUTERPAPER GREATERTORONTO EDITION www.tcp.ca SEPTEMBER 1998

CLASSIPIESS s

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Compu ter Troubleshooting

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GAMEST)UKE3D,Quake, NHL97, NBA97, Triplay, 8 Warrior-$208t$95ag.Jerry 2854614. ACT 4.0Windows.newcomplete, sells for MAC OS 8$50, Visual Basic$70416-451$230 sacrifice $100.905-8914)764. 8995, ADOBE PHOTOSHOP5, Slust7 t Dimenslon3, MCSESELFSTUDY courseware/software to Quark,Pagemaker, CorelB,Office 9, MCSE, trade. 416-661-0706. EyeCandy,Kai, Painter5, A+.Pcor Mac.Cal MICROS OFTWORDassistant (French)$25. 905-628-9485. ADULT CDrom jam packed a must Call 621-3290. www.foriunecity. NOVELL4.1 2user$40, Windows3,11$45. have. Visit Micro Housetech libraty $200, Smartsuite, corn/victorian/Iogintg on /325. others. 7674I809, AUTOCAD R14.01 reg. ansys5.2 edu, ver, PAGEMAK ER6.5. ADOBE Illusfrator7 0, 905-712-2373. hop5.0.Window9S.Uleadmediapro AUTOCA014, CORELDR AWS, CorelWPS, Photos 4164)52-1)804. Pagemaker6.5, Quarkxpreae4,Director6.5, PHOTOFINI SH3-NEW $30; Amipro, Authoware4,0+more 416-653-5735. Windelete1.5, IQforWindows95, MapNgo CORELD RAW 8, Extensis Phototools. Call $10; gamesJourney ManPro)ecl, Beyond the walls of stars: USAtlas. WorldAtlas, each $5.505-666-4064. QUICKTIME VR autho ring studio (shrinkwrapped)$400.Call 621-3290. $25.Call621-3290. man. Greai dipatt-sell for $30. 416-566- RAM DOUBLER WINDOW S95AND3.11 on floppy 3.5also 1143. win95 oncd.Call 416-489-2032, FINANCIAL:RADIX2020plus with Datalink for windows$25. Call62'l-3290.

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NEWIMMIGRANT.stu6enl needshelp with a old computerd(tnation. Call Ferny330. 5604. NON-PRORTorganization (The Canadian AssociationforSizeAcceptance-CASA) desperatelyneedsdonative of an up-i&ate computersystem-(Pentium,CDRom. !arge hard drive,lots of SDRam, etc,) plus scanner. Financial sponsors also needed.Call Helena at416-861-0217.

OLDCOMPUTERSdeador alive. Wil pickup. Send letter to MarcegeHudon, 1021 Gerrard StEast,Doorft3,Toronto,Ontario, M4M 126. USED PENTIUM120 motherboards (or higher) +memory,Abe905.8S9-7070 eve. WANTED Newor usedhard drive anysize. Call 416-433-65S1.

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oca num er o rta i i ac ontrac town to another. The best solution is generally agreed to be 01TAWA (NB) — When the Canadian Radio- some sort of database in which phone switchtelevision and Tele c ommunications es can look up a number to see to which carriCommission (CRTC) announced in July an er it is currently assigned. A consortium of led by Bell interim approach to local number portability Canada's telephone Canada, retained Perot Systems to deveiop (LNP), it was the latest step along a road to full competition in local telephone service. That this. But Perot, one of two contractors that road has proven bumpier and more twisted shared out seven LNP contracts in the U,S., than regulators and would-be competitors had began falling behind on its U,S. LNP projects, hoped, but it now looks as if LNP may be it lost those deals to rival I.ockheed Martin implemented in Canada more or less on the and decided at the end of February to get out of the w hole LNP field, including the original schedule. The incumbent carriers have put their Canadianproject.Lockheed Martin has now heads together over the past two days and taken over, but Canada's LNP development concluded that they can do better than the effort fell behind in the meantime. CRTC asked. So MetroNet Communications Group Inc., Jacques Sarrazin, vice-president of local a pioneering CLEC based in Calgary, asked the CRTC for a short-term fix. What MetroNet interconnection and number portability at Stentor, the consortium of established region- asked for was essentially that the carriers al carriers, told Newsbytes that the companies would use ordinary cail-forwarding technolohave decided they ran get the full-fledged LNis gy to redirect calls. If you switched from Bell system working on schedule, despite a setback Canada to MetroNet, your old Bell number suffered earlier in the year when a contract would be call-forwarded to your new number, with Perot Systems Inc., to construct the sys- one of a block assigned to MetroNet. tem was cancelled. As lain Grant, managing director of The Local number portability is widely seen as Yankee Group in Canada in Brockville, Ont., critical to the success of new phone compa- noted, this would cause some problems. nies that want to compete in providing local C alling-number identification would b e stymied by the forwarding. Some other special service. it means a telephone subscriber can change features would not work. And a single subcarriers — from the incumbent to a startup, for scriber who changed carriers just once would instance — without having to get a new phone tie up two telephone numbers for as long as number. Without it, businesses= the most this approach was used. Canada's three largest lucrative prospects for. competitive local- cities have all gone through area code splits in recent years due to shortages of numbers; this exchange carriers (CLECs) — would be leery of switching because of the expense of changing approach would add to that problem. The CRTC saw the problems, though, and stationery and advertising and the loss of business that might result when the numbet cus- chose a different plan. Instead of call forwardtomers know suddenly stops working. ing, the CRTC said, the interim LNP approach Without LNP, local carriers would simply should rely on the same database expected to

Iy GrantBuclder

comp anies,

be given blocks of numbers, typically entire be the basis of the permanent system, Since exchanges, to assign to their customers. the technology to update this database autoChange carriers, and you would change num-

matically was not ready, the regulators told bers just as surely as if you moved from one the telcos to update it manually.

MetroNet was ecstatic. Lack of LNP has been "one of the big obstacles" to persuading business customers to switch from incumbent carriers, said Bill Terry, the CLEC's director of marketing. And the approach the CRTC has

chosen will mean customers won't lose any of their special calling features. Others were not so sure. Toronto telecom-

Most businesses have many telephone lines, with one of them being the company's main listed number and znost of the others not listed but simply included in "hunt groups" so that calls to the listed number can be switched to the first available line rather than getting a busy signal. According to Grant, there is no

reason a business with 20 phone lines cannot munications consultant Eamon Hoey said the switch 19 of them to a CLEC, keeping the interim solution would simply reduce the

main listed number with the incumbent cahTI-

pressure to complete the system originally

er to avoid changing it.

conceived, and possib)y distract from that work. "It's kind of like putting a new task in the middle of the one that's currently on." He questioned the wisdom of rushing a half-finished system into operation to help CLECs boost revenue. wWhy all this rushing around just to please, you know, one or two compa-

True in principle, said Terry, but that adds

some complexity for the customer, and quite a bit for the CLEC sales person trying to make the sale. Also, it won't work with Integrated

Services Digital Network (ISDN) lines. The point is moot now anyway. According to Sazrazin, full LNP should be working in

nies?" Hoey asked.

Vancouver and Calgary by the end of July and

Grant also suggested that the importance of LNP to the success of local competition

in Toronto and Montreal by the end of

may be

August — the same deadlines set originally. b l own o u t o f pr o portion. Over the next few months, the capability will

"Shakespeare wrote a piny about local number portability," he remarked. "It's called Mhrch Ado About Nothing." The customers CLECs are most interested in are businesses, he said.

be extended to about 15

major cities. The

CLECs can hope the relevant Shakespearian title turns out to be, not MiCh Ado About Nothing, but All's Well That Ends Well. 0

A f~mily guide to moseasme NB — This new guide from the U.S. Department of Education Offers suggestlonS on how to make museum visits enjoyable learning experiences for families with children ranging in age from four to 12 years old. It's the online version of a 3Q-page booklet produced by the department. http J/www.ed.gov/pubs/INuseufnl Escape from aHlasoaazhe

NB — Doyou suffer from an irresistible urge to keep up with the Joneses? Then you' ve got affhenza. Leam how to cute this ailment, «nd meet some people and organizations that are reducing and waste and working to live in better balance with the environment. http: //www.pbe.org/aNuenza/escape/

consum ption

The hletor3/ ot edocotloss NB — This site is about history of education and childhood — about educators, schools and the daily life of children in the past, coveting both specialist and general things. It lists aR

kinds of Web reluzces in this field, simple and complex ones, from aII over the world. httpl/www.socscf.kun.nf/ped/whp/histedud p~ - ' e.s%'

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QQI THE LAST BYTE

SEPTEMBER 1998 THE COMPUTER PAPER CjREATER TORONTO EDITION www.tcp.ca

BM recently conducted an "audit" of s elected

large corporations to find out how many were "Year2000 ready." About 70 per-

lem is that most of the world's older software won't understand that a year named 00 is a correct date. In many cases, computer operating systems or applications will crash, or generate

i'lghting for mindshare Essentially, the reasons governments, industries and Individuals have been so slow to wrap their minds around the Year 2000 issue are:

errors, or simply refuse to continue operations, • It hasn't happened before, so it is a danger cent claimed they had the as will many "embedded" computing devices in nobody really understands. Year 2000 Bug (also known air conditioning, telephone, heating, lighting, • Everyone has a full agenda of (seemingly) . as the Y2K Bug, and the elevator, medical equipment, vehicle, military more immediate priorities they do underMillennium Bug) beat. IBM then sent i n te c h n ical experts to test their readiness. How many turned out to be truly Y2K ready? Fifty percent? Twenty percent? Five percent? Try zero. When I first heard about the YZK bug seven or eight years ago, I figured it was one of those UNIX geek things that "they" would take care of. Boy, was I wrong. In recent weeks, a couple of things happened to make

and other control systems, The problems in curing this problem are

stand, that typically have to be dealt with before YZK issues can move up the list.

many, but boil down to a conflict between the huge scale of the work that needs to be done, and the rapidly disappearing amount of time left to do it. The clock is ticking, literally.

Most of Europe, for example, has lagged behind North America in Y2K preparations, since it has been distracted by the move towards monetary union, as well as concerns about

No magic bullet

chronic unemployment, integration of the for-

Although the Y2K problem was recognized decades ago, a curious "not my problem" mentality has persisted up to the present day. When computer users are surveyed on their attitudes me f ee l as towards it, the results can be astounding. Most though the YZK large businesses in Canada now realize how serious the problem is, but a large number of smallsituation is not and medium-size businesses remain in denial, under control at all, and we will face a expecting "them" to fix the problem. But there is no universal or simple fix, and very messy New Year' s Day on Jan. 1, 2000. Not neither Bill Gates nor the Tooth Fairy, nor anynecessaril y armageddon, but a one else, is likely to come riding to their rescue.

merly Communist East Bloc into the European Community, and wars in the former Yugoslavia.

big mess nonetheless.

Nobody doesitperfectly on first try

In Canada's largest city and province respectively, the amalgamation o f M e t ropolitan Toronto's constituent parts into the megacity of Toronto has distracted attention away from Y2K issues, as has the Ontario government's pro-

grams of cutting expenditures and taxes. The volume of screaming from Y2K doomsayers has

reached such a level, however, that even the most resistant authorities have started to listen.

First, Stati s tics Who's to blame? Canada released a joint It isn't likely that the companies that sold Year

According to an IBM study, major technology programs are completed close to the deadline government/industry 2000 buggy products can be successfully sued for about 10 percent of the time, about 60 percent "final r e port" on damages, in most cases. If you read the weasel take significantly longer than expected, and Canada's readiness, words in the fine print on most computer prod- about 20 percent are never finished (the latter

and then a few days uct licence agreements, they have been carefully later I chaired a seminar

on the Y2K problem at Comdex Canada 98, held recently in Toronto. There is no Plan I Close study of the statistics on Y2K readiness presented on these two occasions led me to con-

are typically overtaken by advancing technology, and replaced by new technology or some lawyers worried about the Y2K problem) to let other business event such as a merger or bankthe manufacturer off the hook for any problems ruptcy, before being completely implemented). worded (largely at the insistence of company

that may result from the use of their products.

This bodes poorly for many late-starting busi-

In any case,the problem could have been

nesses and government agencies being able to

dealt with easily at any time over the last decade, but most end users didn't take it seriously until

meet their inflexible New Year's Day 2000 deadline. In many cases, they will still have additional

the last year or two, many still aren't really conclude we really have very little idea of what we' re cerned, or actively working to make their sys- months or years of tweaking and bug fixing' in for when the Millennium Bug problem hits tems Y2K compliant. Those who will be legally before they are fully ready to deal with the problem. Unfortunately, extra time cannot be manufactured.

the fan in 16 months. Although

. there is now a generally high awareness oftheproblem, itis almost too late for many c ompanies to flx i t i n t h e time remaining.

The Year 2000 experts I

The SPeaker referred to the trilliOn-dOllar legal Prohlem that Year 2000 Will bring to AmeriCa. An attorney

The headhunting daisy chain A s companies begin t o

panic upon realizing how

t alked w it h a t Co m d ex Canada, although taking a resolutely positive "can do" attitude towards the problem, StoPd UP QQd Q$ked admit it is past the point of no return. Rather than being "In What Wpy dpeS that fixable, in many cases the best that can be done will be to p r actice "triage" — limit damage, dump unfixable old technology, and put total faith in untested new liable for most of the losses associated with Y2Ksystems that will probably have their own relia- related failures will be the users of the technology that fails, who will be legally liable for failing bility troubles. to fulfill their contractual obligations, or for any damage or injuries that result. The double digit deadline doom I

COngtjtUte ci pj'proem P"

The Y2K Bug is a flaw in the world's computer technology, based on the date conventions in A global litigation feast virtually all old software. When the year 1999 Estimates of the global cost of getting ready for turns over to the year 2000, the last two digits of Year 2000 range up to US$600 billion. Canada's the year will roll over from 99 to 00. The prob- p o rtion of that bill may exceed $12 billion. However, the total bill for the expected wave of Y2K lawsuits is estimated as high as US$2.5 tril7MI5 l5 &a R&I.Ax'o-i.AV" Z TIIWKPIV Flh5fRS' z cAti'r ftswsvs At.~za= ARg 4FTTlhl6 'rita: OIFFFA%HrKFVMARD ISVHOARP. rrRgFgf'5IISS lion, US$1 trillion of that in the United States NALINVu5, Ds5lsNC-'fHISCNF iasaID5 AND INVIARA1ESVOllR alone. WHAIL, ANOTHER ZINE MAHOUT IiY CIMMlATING. A IaOLFie-COASTsR In a recent address by a Y2Kexpert to a gath4WIVFl5.. WHAT IN nIF ExpaRlsNcs! bid n WORLPIs Vlll5 p' ering of attorneys, the speaker referred to the trilA %V'

lion dollar legal problem that Year 2000 will

little time is left, the other key Y2K shortage, the tack

in qualified technical personnel, is becoming more acute. Many newly desperate companies have concluded there is not enough time to both train staff in Y2K skills and do the work required, so are frantically try-

ing to hire YZK experts away from other companies. The increasing flood of customers for Y2K solutions competing for a very limited pool of experts is creating a bidding war for scarce skills.

Employment agencies or executive placement firms — "headhunters" in industry parlance — are helping churn a limited number of computer

experts through an increasing nuinber of clients. What, me worry? We could have avoided the dangers of the Millenium Bug many years ago, by acting in our long-term collective best interests. Instead, we will have to scramble over the few months left, to minimize the damage, and then perhaps

spend months or years cleaning up the problems bring to America. An attorney stood up and and paying the bills. After the Y2K hangover is asked, "In what way does that constitute a prob- gone,we can only hope thatwemake and keep lem?" a simple resolution: "Never again." 0

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e INTEL PENTIUM® fl CPU e 64MB SDRAM RAM 100MHz for350/4 OMHz CPU e INTEL LX Chi set BX for 350/400MHz CPU

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0 ATI 3D Char er 4MB Video Card w/MPEG O 15" SVGA .28 1280x1024 Non-Interlaced Digital Control Energy saving Monitor e Genuine SOUNDBLASTER 16 BitSound Card e Ultra Fast ACER 32X Speed CD-ROM 'Take off $110.0Q if you already own anddo not need the WINDOW$98 aoftwarel e High Power AmpltTied Stereo Speakers Upgrade to 128MB SDRAIN $ 179 Upgrade to USR 58K V/Modem $ 49 e AGER V.90 56Kb s Voice Fax Modem UpgrtdetoATixpertxL4MBAGP $39 U pgrade to Soundalaster AWE64 $ 5 5 Upgrade to ATI Xpert 98 8MB AGP $59 Upgrade to WD 6.4GB UDINA $ 10 9 e WIN95 104 Keys Keyboard Upgrade to ATI All ln Won. Pro 4INB $259 Upgrade to Maxtor 8AGB UDINA $189 Upgrade to Sony 100ES 15" .25dp $299 U pgrade to Altec Lansing ACS45 $ 7 5 e Genuine MICROSOFT Mouse Upgrade to Sony 200ES 17" .25dp $589 Upgrade to 120INB LS120 FD $ 139 e WINDOWS 98 with Manual & CD Upgrade to Preview 17" .28dp $ 195 Upgrade to Creative Encore DVD $349

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A ddio 100MB Internal ZIP Drive $ 1 29 Addio Acer CDRW 2X/2X/6X Int. $449 Addwn Acer 310P Flatbed Scanner $129

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e A I Ex ert XL AGP 4MB Video Card w/MPEG e P OVIEW 17" SVGA .28d 1280x102 Digital Control Energy saving Monitor - e Genuine SOUNDBLASTER AWE64 Sound Card ' e UltraFastACER32XSpeedCDWOM 'Take off $550.00 ifyou already own and do not need the WINDOWS 98 aoftwarel e High Power Amplified Stereo Speakers e AGER V.90 56Kb Voice Fax Modem ' Upgrade to 128MB SDRAM . $ 179 Upg rade to USR 58K WirdNodem $ 4 9 U pgrade to ATI Xpsrt 98 8MBAGP $29 Up g rade to Aitec Lansing ACS45 $ 7 5 e WIN95 104 Keys Keyboard Upgrade to ATI AIW Pro 4NIBAGP $229 U p grade 120MB to LS120 FD $ 139 e Genuine MICROSOFT Mouse Upgradetoaony200ES17".25dp $399 UpgradetoCreativefncoreDVD $349 Upgrade toVlewsonlcE771 17" $5 2 9 . A d dwn.590MB Internal ZIP Drive $129 - e WINDOW 98 with Manual & CD . Upgrade to ViewsonicP775 17" $3 4 9 Ad e n A cct CDRW 2X/2X/6X Int. $449 Upgrade to Acer 99C 'l9",26dp $ 5 9 9 Add mn Acer 310PFlatbed Scanner $129 e 2 Years Parts & Labour WBITanty 'Add lit wxh 500MHa Memoryfor 3ai a 50ouHx cpu

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Zoltrix PC Radio Card .................................... $25 SoundBlasler 84AWE .........,.........................$70 32-Bit Ensonic PCI wavetsbls ....................... $20 Zoltrix 55W Ampli8sd Speaker set ................. 8 12 Zoltrix 120W Ampti8ed Speaker set ........,......8 35 Zoltrix 300W Sateliie Speaker w/Sub woofer .$80 Attach Lansing ACS 90 ....................................$55 Attach Lansing ACS 500 (Sub-woofer) ..........8 399

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