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• 1$'NEIFo MnOar (7$6'viL)

• ATI Raga PmBMBAGPVideo • 40XMax'VariableCD-ROM Dr ive • Ysmaha XG 64VPCI Sound • Herman Kanhn HK-195Sneakers • Xcm' US RoboticVBI s PCIWinMadsm

• N Oay Rae CmmemDh~smnrtstammAecess • 2 Universal Serial Bus(USB)Ports

• Micmzoft' Windows'90 • Microtoh Woriu Suite90with MoneyM Basic • 3 Year Umitsd Warranty' + Nppmde los fl fBESDNoniter/760 etre/

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• 120MB 100MIh SOR AM Memory • 5'I2KB Imugmtsl2dCache • 17.2GB UhraATAHsnl Drive • 10'PSM Trtshnm Nonibu (160'ukm) • NBN SIB oLR dtsTI0T 16DM30 AGPIhapbhmCsnl

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• NEW Tar geBeachMoirkmoIIA3D320VPCISound • NEW Alhm lansingAD)LDNDalbf Dighal Speahem wiSuhwoafsr • 3Com US Robotics V90PCIWinModsm • N Day Rxm DosasuBhuct husmatAccess • 2UnwonniSeriatBus(U60) Ftum • Micnuoft Windows 90 • Microzoit Works Suite 90wuhMoney99Basic • 3Year Umitod Wansruy' * Nfgmde fs3HmrNrzrtN~ On .s / ts' ¹v/ooorhf Sf49 * Add eo /emo0n2ip fNND fnhrmafDmmibrgNI

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Business Lessee: 003/No

Basiaess Leaser: 0137/No Order Code 04011001

Order Code 03011102

XPI R450 • PenSmnDPvoesmmrat 390NHz • 64MB SDRAM Memory • 512KB Integrated l2 Cache • 0 4GB Ultra ATA Hard Oiive

• 17 tgggLSNs~r(tarviu) • ATI Rage Pm8MBAGPVideo • 32XMex'Var iableCD-ROM Drive • Integrated Imel 10/100PCIEgmmat Adapter • 2 Universal Serial Bus (USB)Ports • Microsoft Windows 98

• NS OOlce SlSmall Bosiaess Mien w/DoolmheH vvith RIEEORicegNB Bpyade • 3 Year Umitsd Wanantv' * NjSmriumo77 fN0/NSyriniaanNeagur //60 vAx/mhfgfiB * Add Sd o y SomrdCard endNmmao fkrrdon DjnmksmforSfgg •

• PenOum UProcesser at 400NBz • 128MB 'IOOM HzSDRAMMemory

• Pan0am SPmcessar at OBNHZ • 64hIB 100MHz SORAMMemory • 512KB Integrated I2 Cache • 12.9GB Ultra ATA Hard Drive • Il" 1 N0HSTilsrtroaMonitor (16.0' v.i.L) • NBN SIB nMidisTNT tgDM3DASP Draphhm Canl • 40XMex'VariableCD-ROM Driv

• 3Ccm30905100Mb PCIEthernetCard

• 2 Universal Serial Bus(USB)F'orts • Microsoft Windows 98 • MS Olfice gl SmallBusinessEdNonwiBoolmbelf miib FREE OOlce 2BB Upyude • 3 Year Umited Warrantv' * ffppmde m12DMD1NNNrsDAANgfomery add SOB * IOrpnrdeten 19 72BWSNonmrrffyAnlu/ oDDSfN

• 512KB Integrated L2 Cache • 17.2GB UluATA a Hard Drive • 10'PgggTrinibon Monitor (1LIP vin.) • NBN SIB nYrdta1Nf 16MD3DAGPGmpMcsCant • 40KMax'Var iableCD-ROM Drive • Turt le Beach MontegoA3D 64VPQ Sound • Aitec lansingACS-295Speakersw/Subwooier v 3Com US Robotics V90PCIWinModsm

• 30Day Free CsnasmD~hoctIntmaetAccess» • 2 Universal Serial Bus (USB)Portc • Micmxoft Windows 90

• MS OMce 97Smell BusinessB)hion w/Baohshelf wrtb RIEEORlce20NUpgrade • 3 Year Umitsd Waimmy' + 600mdo to Ye 3 ar Naut-DnskressMF Dn-sAe' Norviceodd6740 + Nppmde mn 18 Rat pone/Non/mr oddggf0

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Businesslease: $75/IBo Order Code 02011106

Businesslease: $98/Mo Order Code 0261 )005

Busiaess Lassos: $126/Mo Order Code 03711004

'lO OllSTIONS TOASKTHI CONPITlf ION! •

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70ND286GT Can youbeat De()'samazingpriice for a complete systemincluding 8 monitor anda valuable softwarepackagelike Microsoft Office 97?

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Will you custom configure eachcomputer to myspecifications. from harddrives to monitors to processorsor am)forced to buyjust what youhave in stock?

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Can I buythe latest technology available, like the fastest Intel processors or the latest video cords. orhosthis camputer beensitting on your shelf collecting dust?

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+ Nabile PenSam OPmcsssorat SNNBz • 13.3 XGA ActivMatrix e Colour Display • 32MB SDRAM Memory • 32GB Hard Drive • Modular 24X Max' Variable CD-ROMDmie • NaoMagic 256AV AGPVideo • 3D Stereo Surround Soundwith

• Mobile PeaOam BPmcessor at 2NNBz • fly XBAAmivs NatrtnColour Dhrptsy • 64MB SORAM Memory • 6.4GB Hard Drive • Modular 24X Max' Variable CD-ROMDrive

• Nobile PeaSma OProcesserst 3MMHz • NBN 16,1 XDAAcgveNatrtuColourDisplay • 1MMB SOBANMemory • 06B HantDrive • Modular 24X Max' Variable COROM • ESS 30 Smreo Surround Soundwith Haniware

• • • • • *

• ESS 30 Stereo SurroundSoundwith HardwamWavatabie • intelligent Lithium-Ion Battery

Software Wavetabie Intelligent LiSium-lon Battery Fast IrDa I.t Standard Compliant Microsoft Windows 90 Micmtoft Works Suite 99whhMormy90 Basic 3 Year Umited Wananty Nppmde te 06HB SDDANadd 8740

c Nppmds ro o 4366 NmdDrkmodd8100

Oo your productsconsistently win awards from leading computer magazineslike PC Computingand PCMagazine, so manyin fact it's hard to count?

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• ATIRageProBM BAGPVideoCard

• ATIRagsFi c4M BAGPVideoCard

Waveteblo • intelligent Uthium-ion Battery • Fast irDa 1.1 Stanriard Compliant.

• Second IntaDigestLttbhnn4onBsuery

• 56K Capable' GoldCard GlobalModem • Nylon CanyinCase g • Microsoft Windows 90 • NS OSise 97Small BusinessEdhion with RIEE OSice 20NUparade • 3 Year Limited Warranty' n Add oSemndfillfuar-fon Ostiary far8140 e AddenAdvancedp'ortDcpkueu ibrgfgp

• Fast IrDa 1.1 Standanl Compliant

• Inte rnal50KCapable' Mmism

• Loather CarryinCase g • Microsoft Windows 90 • IBSOSice07 SmaS BusiasssEdNos withFREE OSice 20MUpgrade • 3 Year UmitedWanamv' * Upgrade to fggNSD 8664lf Memory add$2N + Npgmdem sn0. 066 NenfDr/cosdd8226

Can I customconfigure, priice. purchaseand track the delivery of myPCornotebook. server at myconvenience24hours 6 day onthe )ntemot?

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Haveyouvvon PCMagazine's"ReadersChoiceAward"forserviceand

reliability for desktops?Haveyouwon it three years in a row like Dell?

Busiaess Loess i 0113/No

O~ HasoneofyournotebookcomputerseverwonuPC Computing

Order Cade P32tt009

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Buoiaass Lesseci$104/IBo

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"Torture Test" award?Has it won it four years in a row like Oell?

POWBFEdge Sggg)rers Tetr (nrfhmss)spam)stmyotN(reo(r)LAtttlyeuy(tsa(rle t)atumt)tr)ttmyour server.

0® Do you offer next-business-day athomeor on-site service on desktops like Dell

PRECISION N()ykBtatiOgis You t(eg'f t)o 0Oanaflc pb, sovvbygef 0 Benet(c zompufer2Gef a wsf)tsftd(entustea-Irtr))f fo meatfbedemartt)sef thett)r)rl(zgf)aoa yau seaevery t)ay. ()es)Otter(for b)$b~armmtfe, mstttory (nisus(uea(r)rlmfioas, Bell nyet(sitmWathsfafimmafe 0 , (tower(trl tmdaffafda)t)e ulferaaliva fo (rra)tt(efary tmtl eq)rtms(ue RISC/IINIX systems.

Ffcm the w)ht()rtmpPsgtrHOa XNO Hftrtr())t Iba t)c(rtttfmelg) PemcfEI)De

or do I have tobring it in to your store until you fix it and thencomebackto pick it upi

$300, tr)I fofbemOI0(ttgitrc)tmsPawl'()e $$(B), Bcl safw fge durl(ptml for a))gblfy, sm)tthhf)) ttttt) pekemtmtmui0 (0(ca IbtO sailsyear bsNomhta

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Will you offer toll-free andweb-basedtechnical hardware support on desktops, notebooks,servers and workstations, sevendays0 week, 24hours 6 day, for the life of the product like Oel)?

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Hovvcan )besure you')) be aroundto support me.do youoffer the stability of8 $16.8billion dollar companylike Oe))?

$3199'

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EachOezOirveniiox iyiivm cr Ovii impimnncivbcck lvxcluiiing the Oeli Inmircn zzoolwith office 97ixcrcrrivnzznL oxrvicd prior io 6/28/99anddelivered after Ui/19, will bv ikiprnd anupgradear thai versionfree orchargeunvi Lociores makvrue upgradeavailable io Oczmdairer Dellhar testedam validatedmv upgradecnqualifying rrrremr. The upgraderelease ic OexandOvli testing ii currently expected ia bvcompleted during rhvr vom er of I coo.Ir ice qualifyingsystemis iciumvd foranyreasonthe upgradewil noi tu shipped. lang dirurxu feesmvr applyinavlxin remoteovai. Itniuaik rebateavziwe until Icvch 31 rz 1999. Arkruvr salesrerrvruxazvv fordetails cchcwiv dain rcvr ivbvivframLnnvvx tscuru imuruuuul Dvuccqxrozau pcTrccksr 02tout >u pradvcueiecapableor%xbps cvwntcadr. Dueto Fcc rvrvsrun rvumr powu ovumhovurv cvxvmdcwnrruri speedseivlimitad io 53xbm.Uprearrcvvcsviv limited to33cxbpr Actualspeedsmayvair dependinganline canditicm. 'Ncn@ircxrrnblv piiie. Oiziiinc

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Turntraditional thinkin on its ear. Today,regardlessofthe PC brand you choose,the most important component is not thecomp uter. It's the monitor. Yesterday the hot phrasewas "Monitor Sold Separately." Today, it's "PCSold Separately." • Technology blurs the lines between one computer and another. They' reall fast, all loaded, all pretly much the same. What's different, what's exciting is happening

in displays-multimedia monitorswith built-in teleconferencing capabilities, flat panel displays

erform ance,

youcanmountonthewallandhighp large screen CRT displays.

The ViewSonic P817 21« (20.0« viewable) monitor

is a case in point. With spectacular specs like .22rnrn horizontal dot pitch, a resolution of 2,048 x 1,536 at a rock solid 85Hz refresh rate and an amazing 360MHz video input bandwidth, it redefines display performance. By putting ViewSonic's P817 on top of your priority list, you' ll ensure your Visual Computing experience is excellent. At ViewSonic we developed the P817with your vision in mind. TCO '99 certification. Limited 3 year warranty on parts, labour, and CRT.

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For moreinformation call ViewSonic at

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eOO-SSS-ex@ or @OS) 7OWVe or w'sit our website at: wvwe.viewsonic.corn (905j 709-9774 FatL j905) 7N-09tn • SpeotTs mtiormsubjectto dsrngswittojt notice.

CopyiightO1999,ViewgonjoCaqea&, all rights resrmfed. ~ names and ~

statadhersinaretheproperty oftheir esstsmthe ompsnies.intel andthe Intel Insidetogoare ~ of I ntel.

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FEATURES

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25 Visions for PC phone differ 25 Telephony developments 28 Microsoft MP-900 Cordless PCPhone A PC/phone union that almost works

28 Sayson offers a PBX in your server 30 CTI for small busing Afl'ordable PC-telephony solutions

68 3D graphics accelerators TCPtests the latest graphics cards

85O~

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4 DEPARTMENTS

NEWS R REVIEWS

From the Editor Letters. What's New.

34 Palm Vll to get wireless communications edge

Calendar

..10 12

National Geographic puts map coHection on disc

.... .. ....1 24

ClassiTied ..

User Groups .......... Computer Directory Advertising Index .

..124

..............1 22 ..............1 25 . ..........1 28

36 The practical guide to Y2K readiness

'l05 Kid Pilot, Creatures 2 good play value

Part 2: Susinessconsiderations

36 Remote access in the real world 36. Susiness briefs 48 How secure is your network? 49 LAN Line: Connecting to the Internet Part II

COMING UP

102 CD maps enliven school projects

'49 On the Go: A cure for notebook sticker shock 59 Color LED vs. laser printing

104 May the force be with you A look at force feedback technology

106 Age of Empires History you can get a handle on

107 Transparent Language goes Latin 111 Virtual reality enhances earth science leans

March 1999 The compleat PCartist Mid-mngesyssrms Database rrords Ad Deadline Tue., Feb. 2 Distribution Fri., Feb. 19

April 1999 Ultimateutility roundup Laser pinrers Document management Ad Deadline Tue., Max, 2 Distribution Fri., Mar. 19

May 1999 The wired home Storage E~ er c e stateof the union Ad Ihsdline Tue., Mar. 30 Distribution Fri., Apr. 16

63 Loud and proud Apple unveils new G3sand fruit-flavored iMacs

80 A picture is worth 1,000 pictures PhotoMontage assemblesone image from many

for ad information

112 Top10Furby Web sites 116 Internet service provider list

83 X-Portal dramatically improves Websearching 88 Software theft and other PC cnmes

114 Dear Mr. ComputerHead 118 File management 101

92 You' ve got FunMaill 93 Rio grand MP3 player a portable sound challenger

94 A ThinkPad for the masses 98 Phenom Express astylish companion

Cal/ (6Q4)688-212Q

108 A guide for frustrated spam fighters

130 ...And put our brains in metal trays (to keep them from the heat)...


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FEBRUARY 'l999 THE COMPUTER PAPER BC EDITION www.tcp.ca

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COliilii] Pdlii Volume12, ljlo. 2, Februarjt1999 PDSUSHER/EKECNTNEEDITOAJ.DavidRigor,dnterO cprm.corn ASSOC IATEPOSlHHHIHariSinghKhalss, hsri@cp.ca 888DCIAIEGENERALMANASHI WESTJudyPrange,jprarOe@tcp.ca CONIRO LLERUmhlmsgrove,ltnOL.tovrOrovrOcprm.com KEVACCODNTMANASHI SillYoung

EDITOR DavidTasse,david@e.ca SHt%8EO IORAOESHNIORIALDIRECTORGeee genneg,graem edNM.ca ASSIST AN TEDITORMeganJohnson,megasjOcpes HHfOAIAL ASSISTANT stetmeMyem ASSOC IAIE HNTORJrNEvas TESTLASSSemCaruthas CORIAIONT INSEDffORGeolWheelwright FONNONS PDSUSHHI/EDITOA DouglasAlder

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took a phone call the other day from a that doesn't mean adding devices to a PC is devices are working well, but I' ve become

he had Raven drivers, and when he said yes, contains that's even remotely exotic is a SCSI card, which connects to a scanner. An old Hewlett-Packard HP laser printer occu-:.-'.8 pies the parallel port, the serial ports are used by a serial mouse, the sync cradle for a

even more port challenged than before. Because the QuickCam doesn't have a pass-through, I have to disconnect it and reconnect the printer cable when I want to use the printer. And if I want to use the tablet that draws power from the keyboard, I have to disconnect the QuickCam. If I want to use any of the tablets, I have to dis-

Palm III handheld PC and an internal modem. There's nowhere else to plug any more devices into unless they have a SCSI interface. But of course, there are always more I suggested he experiment with them, since things you want to connect, and that's often Raven printers of that era were often re- achallenge. Inmycase, I wanted toconnect

connect either the mouse(and usethe tablet for navigation) or the Palm III sync cradle. Having too many devices and not enough ports is becoming a common problem as more of us begin to do more things with our computers. Just think of all the things we can hook up to our systemstoday:

tfor a Panasonic dot-matrix printer. I asked if reader who wanted to know where he could get a WordPerfect 5.1 printer driver

trouble free — or the results pretty. Our home PC, about 18 months old, is a quite ordinary 200 MHz Pentium clone. The only thing it

-', THE ' ". EDITOR

badged Panasonic units. I also suggested he a graphics tablet, which needs a serial con-

scanners, graphics tablets, infrared trans-

try using an Epson driver, since dot-matrix nection and a Connectix QuickCam, which ceivers, digital organizers, removable storage drives, game controllers, home entertainprinters often included an Epson emulation uses the parallel port. mode. I don't know if my suggestionssolved O ft he three graphics tablets I was look- ment devices, digital still and video cameras and, of course, printers. his problem with decade-old computer ing at for next month's feature on graphics, the simplest We could buy an add-in card that products, but the call started me thinking provides extra serial or parallel ports, about the spurts, jumps and dislocations rp ., or wait for USB and FireWire to solve

we often endure in the name of

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these problems. But one problem neither technology will solve is what to do with the tangle of cables behind the computer. Maybe we' ll need something like an advanced cordlefo technology before we can prune back the wire garden growing behind our PCs.

4,

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revision. I believe mainly that if some technology works well today, it will work even better tomorrow. For the most part I think this is true. The abundant

exceptions to this generaliza-

le 8 0 -20 fgrtx rule Still, all in all, I think we' ve progressedfrom the days of looking for the elusive WordPerfect printer driver. It's just that we want to do so much more — and product developments allow us to

iion, however, remind me io maintain my skepticism. Thus, I'm

also a reluctant and fickle supporter of the "if it ain't broke, don't fix it" school of thought.

I

re member g o ing

through the same driver

do so much mor~with our PCs

searches as the reader men-

these days. Management science has its 80-

tioned above. And it didn' t

stop once I found the WordPerfect driver — I had to follow the same procedure with for all of my applications. Windows 3 represented a big step forward in printerand other device — management.

20 rule: for example, 80 percent of required a serial connection. Another used your revenue comesfrom 20 percent of your an AC adapter, which connected to the customers; or 80 percent of your complaints tablet at the serial plug. The third also used come from 20 percent of your products.

the serial port, but drew its power from the Today, with Windows 98,once you've keyboard port, so it came with a Y-splitter loaded the appropriate Windows printer dri- that allowed the tablet and keyboard to ver, or modem or sound card, you have share the port. The QuickCam needed the accexs to that service from any Windows parallel port but also drew its power from application. With Plug and Play, device ser- the keyboard port, and also came with a Ysplitter. vices are largely automatic, As it stands now, only one of the tablets created problems during installation. The The wire garden During the past few weeks, I' ve been gener- PC wouldn't recognize it as a Plug and Play ally pleased, and somewhat amazed at the device, and the device would not show up

When it comes to futzing around with our PCs trying to get things to work, the same

rule fits: 80 percent of our aggravation comes from 20 percent of our devices and software. I don't know if anyone has sat down and tried to empirically test this rule, but true or not, it serves as a comforting reminder (or maybe illusion) that things are mostly OK.

amount of stuff you can hang off a PC. But when the computer wasrebooted. The other

Enjoy the issue David Tanaka, Editor

(Teal1%.0%)

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goaLETTERS l

THE COMPUTERPAPER BC EDITION www.tcp.ca FEBRUARY 1999

Comdex Canada West dlsalspoints I went to

t h e Pacific Comdex [renamed

Comdex Canada West this year] on Monday (jan. 11) and was disappointed that there were no "new products and systems available for viewing with the exception of the large, costly Toshiba and Panasonic notebooks and welcome Linux products and 0/S! What was very noticeable was that both Borland (Inprise Inc.) and Symantec (Norton) were very noticeable by their

erage of industry developments. There seems to be growing interest in

sions) can run on that OS. Fraser Shaw

Linux these days, and I was wondering whether you'd consider doing an artide on ..And slseahlng of Unnx Linux for PowerPC and Intel, performance I just wanted to send a quick response to benchmarks, availability of software, and the your dedsion to support Linux in your pubpossibility of temporarily running non- lication (see "Solaris 7, Linux 2.2 alternatives Linux apps through emulators. I'm consider- to NT" i n t h e January 1999 issue). ing installing Linux on my PowerMac G3 but Congratulations! I' ve often wondered when the media was am reluctant to do so until my mainstay graphics applications (in my case, Mac ver- going to catch on to the fact that Linux is

demanding significant attention. As a test, try doing searches on the Web

and see how often Linux appears in whatever computer topic you are searching for. I' ve been a Linux user for years and have been disappointed to find so little common public knowledge of it. I hope that this decision is one youcan look back on with a gleam in your eye and the phrase "We did good" in your mouth. You did good! Andrew Sheppard

absence! This is extremely strange since

many of Symantec's products are very relevant to the upcoming YZK [Year 2000] problem! Corel again totally failed to appear for the fourth year in a row even though it is supposed to be fighting for its corporate life to maintain its small market share in office

suites and graphics products! Where was Dell Computer Inc., Epson, or any of the Richmond-based B.C. computer assembly companies like Peripheral Express? Microsoft made a very poor showing in the substantial lack of information in regards to "merging" Windows 98 with Windows

2000 (NT 5.0) as a "single" operating system

W ell, of course not. It's t h e connection to the rest of the world that makes your

that will ensure both single "stand alone"

operation and networking to take place under a single 0/S kernel, the most logical route to take!

Many of those who were at the Microsoft booth left. muttering about Microsoft wasting their valuable time by not providing the much needed answers over the future of Windows! This process has been three years in the making; why so little information? Who can afford $2,000 for Back Office and a further $2,500, for the NT network licences? The best software presentations were made by Adobe (of its excellent graphics software packages) and the Linux booth! Cognos made a simple presentation of its database software horrendously complicated and irrelevant to most small business operations!

The major exhibitors were still playing the corporate sector even though small business accounts for over 85 percent of all computer sales and support service customers as well as employment for the majority of computer operators and consultants in Canada! How many small businesses can afford a high-end $4,000 notebook from Toshiba and Panasonic, or a $5,000 media projector for business meetings? Then of course there is Canon's $40,000 color printing (copying)

PC powerful. That's why it' s important to look for the 3Com Connected logo. It means you' re getting the best connections to networks and the Internet preinstalled in the most popular PCs. 3Com速 NICs,Megahertz' PC cards and U.S. Robotics' 56IP modems provide th e

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most reliable connect!v!ty in the industry. To learn more about getting them pre-installed, visit

system!

Let's get real here. Small businesses in B.C. can just about afford a $3,000 system

www.3com.com/3com connected

including monitor and printer let alone pay-

ing for these high-end computer systems! Perhaps the organizers (Ziff Davis) will look at a major overhaul of Comdex exhibitions and ask its exhibitors to consider sys-

or call 888-906-3Com, ext. 134 for a 3Com Connected brochure.

tems and software for small businesses much more rather than the very small (10 percent) corporate sector! Perhaps the cost of booths

is too high, as is the cost of travel for many of the exhibitors! Perhaps PacRim Comdex is too close to Co md ex in Las Vega s (November) and should space these major shows further apart (moving PacRim to March) to help exhibitors with their marketplace in Western Canada and the U.S. Pacific Northwest!

Bob Tarplett TCP lscross-platform I really enjoy your publication and am particularly appredative that you continue to provide cross-platform (read: Mac-Win) cov-

lNore connected.


FEBRUARY 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

Teach your new iMac old tricks adjustable stand for the iMac and incorpo- speakers); a 400 dpi two-button iMouse; duced its Fresh BioDisplay CRT (cathode ray From Costa Mesa, Calif.-based CompuCable rates a swivel base. It also sports the same uMater, which is a USB-to-parallel port con- tube), calling it a "major breakthrough" in comes iDock, an eight-port hub that allows "Bondi-Blue" color as the iMac. The iDock verter; and USB-to-serial and USB-to-ADB CRT technology. SDD claims the display an iMac to connect with USB, non-USB, and

was scheduled for release in February, at an

traditional Apple peripherals. The iDock

estimated cost of $300 (depending on

indudes two serial ports, one parallel port,

exchange rates for the loonie).

port adapters.—DT CompuCable, Tel:800-344-6921, http: //www.compucabie,corn

reduces the electrostatic charge build-up on the surface of the case, which can contribute to premature facial aging. It's not the electrostatic charge per se, but the dust that the charge attracts. According

and one ADB port, along with four USB CompuCable has other iMac accessories, ports. which it sells under the iPeripheral product Samsung claims CRT breakthrough The unit is designed to serve as an line. These include the iSpeaker (160W 3D Samsung Display Devices (SDD) has intro- to SDD, aging of the skin is "caused by highspeed heavy ions in dust colliding with the

face." A 15-inch Fresh BioDisplay CRT attracts 50 percent less dust than a standard

15-inch display, according to the company. The company says the Fresh BioDisplay technology also "increases the delivery of

s

carefully modulated light waves in the farinfrared portion of t h e spectrum which markedly reduces stress on the viewer." Farinfrared rays are supposed to increase alpha wave production, resulting in less stressful brain wave patterns.

SDD says it plans to incorporate the Fresh BioDisplay technology throughout its computer monitor product line.—DT Fu)ltsu enters slim notebook arena Fujitsu Canada Inc. has introduced the mm I

LifeBook L 440 Series of ultralight notebook

m

computers. The company has taken a modular approach to the design of the LifeBook L 440.

The basic unit is 2.8 cm (1.1 in.) thick and

weighs just 2 kg (4.5 lb.), but packs in a 13.3inch TIT screen, 4 GB hard drive, V.90

Todag, this is all you need. The reliable HP Alone does it alL Prlntse Scans, Copies and Faxes.

Completing gour work just got easier thanks to the HP 0%cejet 725 All-in-One. Now, in one Product, gou get a pfoftgssionel qualitg colour printer, scanner, copier, and a Faxmachine too. So instead of wasting gour time managing multiple products, the HP 0%cejet 725 All-in-One helps gou get gour work done faster and more e%cientlg. EvefgHP All-in-One is engineered For

geats of reliable perfonnance and backed bg awarcbwinning HP Customer Care and a one-gear warranty. Rather than using up all gour desk space with four separate machinesget the one machine that does it alL The HP 0%cejet 725All-ln-One. Dependable. Easg to use.Designed to work smoothig with no compromise in quailtg or performance.

(56Kbps) modem and 266 MHz Pentium II processor. It doesn't include a CD-ROM

drive, and the floppy is an external unit.

A second model designated L 440-B includes a detachable bay that clips to the bottom of the unit. The bay makes the com-

puter 3.3 cm (1.3 in.) thicker, and 720 g (1.6 lb.) heavier. This model comes with both a 20x CD-ROM drive and a fl oppy drive, although the bay will accommodate only one of these at a time. The bay will also accept a second battery. Optional devices include a DV D d r iv e an d an d L S-120

SuperDisk floppy drive. Both models come with 32 M B o f SDRAM, which can be increased to a maximum of 160 MB.

A Mobile LAN Dock is available as an extrawost option for both models. The LAN Hp oaus a satiety of machines to et your needs and budget.

Dock includes a 10/100Base-T Ethernet, floppy and CD drives, Type III PC Card slot, battery charger and port replicatox, Suggested retail prices are approximately

CPMtsAGKAA0 Expanding possibilities www.ltpxom/go/all-inde

$4,300 for the L 440 and $4,600 for the L 440-B.—DT

. Fujilsu CanadaInc., Tel:800-263-8716, http: //www.fujitsu.ca

Microsoft comples with Java ruling Microsoft has announced it will comply with Continued on pagel4


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FEBRUARY 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

Continued from page 12

utive officer Scott McNealy has complained on numerous occasions that Microsoft had a preliininary ruling by U.S. Federal District deviated from the "pure Java" standard to Court Judge R onald W h i t e d i r ecting "improve" Microsoft's version of Java in

vors," in a fashion comparable to the fragmentation of UNIX into a number of proprietary, incompatible v ersions. McNealy claimed Microsoft's actions in deviating from the official standard were more about diminishing Java's appeal as an alternative to the Microsoft Windows operating system, than

Microsoft to make any changes in Microsoft

ways that could cause compatibility problems for developers and users of Java softMicrosystem's Java Native Interface OM). ware. Sun is the original developer of the Java This raised the spectre of a fragmentation they were about creating an "improved" verprogramming language, and Sun chief exec- of Java into a variety of incompatible "fla- sion of Java. s oftware needed t o

c o m pl y w i t h S u n

According to Paul Maritz, group vicepresident of platforms and applications at Microsoft, "While we are obviously disappointed with this preliminary ruling, we are gratified that the court's order should not impact customers using M icrosoft

products today, nor will any product be recalled." Tom Burt, Microsoft associate general counsel stated, "We respect the Court's ruling and are reviewing our legal options... The Court has confirmed Microsoft's right to modify and improve the Java technology it licensed from Sun, but has preliminarily determined that Microsoft may have overstepped the limitations of our licence

from Sun in a couple of respects in giving programming choices to Java developers." — JE Microsoft, http://www.microsoft.corn/canada

0

1 8 your website

• • I

othellBXt eVe.

• •

Nintendo adds Expansion Pak to N64

I @ted

One of the basic limitations of video games systems compared to a PC is upgradability.

While PC gaming technology constantly improves incrementally with the release of new graphics cards and audio cards, faster CPU's and CD-ROM drives, once a video game platform is released, it is very difficult

to upgrade the hardware without creating

big software incompatibility issues. This

means that video games systems generally sit still, technoiogically speaking, from the time they first appear on the market until they are completely replaced by a next generation

0

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-

platform,

- ~< K

co n t i n ually

Going against that t r end, N i ntendo Canada has announced a new hardware

i •

w h i l e t h e PC

improves. upgrade to the popular N64 3D video game

system, which greatly improves the resolu-

tion, speed, fluid motion and graphics of •

~~t IirIIkey iebhostiflg: II

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compatible new software, while continuing to run older titles. The N64 Expansion Pak is a 4 MB RAM cartridge that plugs into the

memory expansion port on top of the N64, and enables a high-resolution display option -.

g=

=-

.

4

'k

on the c onsole. New software releases designed with the Expansion Pak in mind will automatically detect the presence of the

extramemory, and launch in an enhanced g. 0 •

• •

• • •

.r

i

display mode. Among the first N64 software cartridge titles to take advantage of this added capability are Star Wars: Rogue Squadron, Turok II: Seeds of E v il , S outh P ark, To p G ear Overdrive, and Quarterback Club 99, all of w hich w e r e r e l eased i n Ca n ad a i n

December.—JE •

Nintendo, httpi/www.nintendo.corn

160 INB PC Cards for Kodak digicams FREMONT, Calif. (NB) — Lexar Media's 8X High Performance Digital Film 160 MB PC

Card is now available as an option with Kodak's high-end Professional DCS 560 and other DCS professional digital cameras. The Lexar PC Card has a sustained write performance of 1.2 MB per second, or as much as

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20 seconds for a very high resolution picture. For uncompressed mode, which gives the highest quality image, the high storage capacity is sorely needed. A single 160 MB PC Card will hold only about 8.8 uncompressed images. Lexar http: //www.lexarmedia.corn Continued on pageZl


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HP 8100 Laser1et,tgpgdpl,gtppm.............................. $4230

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Lexmark Optrs Ss3455 34ppm 8MS.......................-. GH 5 Cable RG56/AU Bulk per ft .....................,................. ......... $0 25 DU„k DE18 tgl 12pM 5SNMP $8 6 5 Nelgsar DS104NA 10/100 Dual Speed 4 PortHub ........... $1 6 0 Lexmark Oplrs Se3455N34ppm16MB Netwotk....... $3910 Cable, R856/AU Bulkper lppplt ....................................--'$180 I~ I ~ SH107 5 Ih H& Hub $7 5 NelgearDS106NA10/100Dual Speed8Port Hub ........... 6 3 4 5 LexmstkopkaSC1275,3ppm,16MB ................. -- Natg Cannsctor, BNC P ..................................-------------- $2 N lmm Ingm """ $ 9 2 SMC 12ttTX Ezoant 10/100gsse-7 PCI ........................ $3 8 SH10TS PM Hub Lexmarli optra sc 1275N,gppmSBIB ....................-8 Terminator. BNQ, 52 ohm ...............................................--- $2 I I i~nEh '~ sH10788 8 Ihn Hub (wNicoimj "' $$1 23 sMQ 9432Tx Ethetpower tpllppgase-7 Pcl ................... $9 3 Lexmsrk Oplra Coht 1200 12ppm 1200dpi llxl T ... $6750 Tool BNC Crimp inQ .........................-------------------$3 0 sg l~~< g~~ "" "'""'""""' 3 5 9 9 SMC 9334BDT Egwrpowet tp/IN Dual Channel ............ $3 9 9 Lexmark Opka Cohr 12NNTI2ppm 1200dpl ttxt7' $9995 Tsttnlnaht BNQ 52 rem w/ tound $3 00 BMC 5208TX EZHub 1008 Port Hub ............................-.. $2 4 5

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HE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

Corel gets licence to Lamarr's image OTI'AWA (NB) — Corel Corp. and actress Hedy Leman announced they have settled a lawsuit filed against Corel by the actress last March. I.amarr was the embodiment of movie star success in the 1930s and 1940s but was far from being just another spoiled

Co»ti»{red fror» page 74

celebrity. Lamer is credited — and held patents — for technology that has become fundamental to today's wireless communications. She recently received the Electronic Frontier Foundation Pioneer Award for that early work

Ironically, artist John Corkery, using Corel's CorelDraw vector graphics program, created an image celebrating the early Lamarr and took Best of Show at the 1996 Corel World Design Contest. This gained the image widespread reproduction and Lamarr sued Corel to gain control of what was, after all, her personal image. Exact terms of the settlement were not disclosed but Corel says the actress has granted Corel a five-year exclusive licence to use the image. Look for her on Corel packaging.

Transparent expands language apps HOLLIS, N.H . ( N B) — Transparent Language, Inc. has added three new languages to its LanguageNow 7.0 upgrade, making 13 in all for the firm's language learning tool.

The newly added languages are

kS~

The ultimate car stereo? There are plenty of people who try to cram the biggest speakers into their cars, making their vehides roving boom-boxes with bass

response heavy enough to register at nearby seismic stations. But these people are still limited to the amount of music they can play in their car at any one time on such things as CDs and audio tapes. Now, a small British firm is planning to release a car stereo player capable of delivering near-CD quality sound

from compressed audio files

sh ea naa mch Iash8{with Oi&gg) .

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Arabic, Polish and Irish Gaelic. Version E' ~ %@notC9 Vwl I Q 7.0 also updates the language tools for Spanish, French, German, Italian, WAITER: What would you like Russian, Portuguese, Latin, Swedish, to drink? C> Dutch and English for Spanish speakers. The immersive, interactive lan' Formal style of are (you) going guage tutor runs on both PC and ' address, using 3rd Macintosh systems. person forms. Infinitive: Ir Tim Hildreth, senior product man3rd person plural ager, said, "We include authentic content m each program. For example, in the Irish-Gaelic version, we have translated content from the best-selling novel,Ange/a s Ashes.It is part of the learning material in IrishNow. We try to make sure our content is culturally relevant and culturally authentic, even with TV shows from the country. By immersing students in content, they can learn vocabulary and syntax." Some new features include a scramble/unscramble feature that lets students hear or view foreign language dialogues, scramble and then re-sequence those dialogues back into their original order. Each language includes more than 10,000 words, plus thousands of phrases spoken by a native speaker. Pronunciation, grammar tutorials, a Berlitz interpreter word translator and a multilingual word processor are also built into the full-motion, native interactive CD-ROM. LanguageNow runs on Windows 95 and 98 and Apple Macintosh, though the microphones that come with the system are for Windows-based PC systems. The product sells for US$49.95 per language. Transparent Language, http: //www.transparent.corn

Utilizing mpeg compression, a hard drive and the means to transfer music from a com-

puter, empeg Ltd, plans to provide people with up to 34 hours of non-stop music playback capability in its base unit..:,, Made to flit into a standard car stereo slot, the empeg-car is designed for easy removal-

handy both for security reasons and to update the. tunes from your PC. At the time of writing the empeg-car had not yet gone to manufacture, but the initial standard unit is planned.to come with a 2.1 GB hard drive, a RDS FM tuner, docking station, cables (USB

and serial), Windows software, home PSU, manuals and an installation guide.

,;

;:;::-: At approximately 17 houri'of CDguality stereo audio per gigabyte, the standard unit is capable of playing almost three days worth of music, enough for "all your favorites, your best friend's favorites, your inurn's favorites

Dolch Diablo: The computer that goes places I wouldn't want to Dolch Computer Systems, the makers of the least "me-too" portable PCs and flat-panel monitors on the market has announced the new Diablo series of flat-panel computers, designed for "harsh duty in explosion hazard zones," and other fun places. Offering up to 233 MHz Pentium processors and extra high intensity, daylight readable LCDs, the Diablo can function in impossible environments such as oil exploration (it meets industrial standards for protection against flying particles and water intrusion, of course). The Diablo brings new meaning to the phrase "cold boot," as it is rated for starting up at temperatures as cold as -40 C, using a special built-in electrical pre-heating system. According to company president Volker Dolch, "Not only will these systems run in hell, they will still be running when it freezes over." Also according to Dolch, his

company's ruggedized computers and displays are the fave pick of battle tank operators, warship builders, and

space explorers worldwide and beyond. Oolch, Tel; 510-861-2226, htip://www.dnlch.corn

plus those you hope you' ll like some day" according t o

e m peg s pokesman, Hugo,.

. Fiennes.'And the size will only'increasI. as the: space for rugged, travel-worthy hard drives'.". increases. -"':"-"-"."='The " projected cost for the empegwar is $949 (excluding carriage) for the base unit,

which should now be shipping, More infor' mation about the:unit can be, found on the.; company.'s Web site.—K$-1I ';.':;;:::~,',.;;,' empeg Ltd, U.K„Tel:+44-1749-870058, http: //wwwwmpeg,comhndex.html


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THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

isions or

COM P U T E R

o ne i

to the task. If they are intimately familiar with creating applications that can be used on desktop computers, then they will bring that familiarity and experience to the design of a converged

A

lot has been written about the "convergence" of personal computer

and telephone technology in the

past few years, but so far it seems that few really innovative devices have come from the marriage of these technologies. If you

phone/computer. None of this is to say that the Nokia 9000i is a perfect example of what can be achieved in a conver-

look at why more progress hasn't been made, it is probably because telecommunications companies and computer companies

gence product. There are lots of innovations that could — and I am sure will — be added to the design of successor products. A color screen, a Web browser that can more easily be

have each had a proprietary starting pointcomplete with a built-in bias — on what the device should look like. For computer companies, the end-product of convergence has typically been something that runs Microsoft Windows, uses a processor from Intel and looks, acts and feels pretty much like any other PC. The only telephony functions in such machines are some form of phone dialer/address book and perhaps an application that allows you to send and receive faxes. In short, PC companies produce a PC that can do a bit of phoning. Telephone companies, meanwhile, aim to re-invent the

updated and expanded, beefier onboard applications and so on. But all of t hese improvements start from a base of something that is worth building on. As Apple fellow and computing pioneer Alan Kay is fond of saying, this kind of product is "good enough to criticize." It has enough existing good ideas that you can add to the mix in future versions, rather than junking what has already been produced and starting again. Of course, this is merely one opinion, The Nokia 9000i, selling for about $1,500, is not flying off the shelves and currently does not represent any kind of significant threat to the established order of either the computer or telecommunications industries. It could, however, be the Apple L'isa of a converged future. Those who have been involved with the computer industry

wheel around overgrown telephones. The typical "screenphone" from a telephone company uses a non-standard interface, provides some form of speed-dial directory, a Caller ID system, a Web browser and email system. The Internet screenphone announced by Alcatel at the giant CeBIT '98 computer trade show in Hanover, Germany last spring is a

good example of this approach. Alcatel designed its screenphone so users could

Built, but will they come? Ironically, there is a "Web phone" already in existence that

functions (including Caller ID, voicemail, Short Message for a long time may remember Apple's original graphical Service, speakerphone, call logging and call waiting). It also computer, released in 1983, which blazed a trail that was later

has a quite reasonable set of basic computing applications followed by the Apple Macintosh, the Commodore Amiga (such as a text-processor, contact management, Web browser, email applications, software to send and receive faxes, a calculator, music composition tool and an import/export tool for PC data). While the software built into this device is proprietary, it was designed by Geoworks, a very PC-savvy company that started life producing Macintosh-style interface applications for home computers, including the original Commodore 64 and the IBM PC. Geoworks' original graphical operating system software required far less in the way of computing power than its competitors (such as the early versions of Digital

seems to have taken a pretty good stab at properly merging Research's GEM and Microsoft Windows 1.0 through 3.0), telephony and computing capabilities in a single device that makes the best of both platforms. It is the Nokia 9000i Communicator, a handheld telephone/computer that first became available in 1997. This single device contains most common telephony

er and perspective that their designers can bring

By Ceof Wheelwright

simply plug it into the phone line, insert a "smart card" and begin using the built-in Web browser and email software. The company calls this the "plug 'n' surf" approach to screenphone design. While this style of device may be simple and easy to uselike a telephon~it does not allow the user to easily download and run the many new utilities, games and applications offered on the Internet for Microsoft Windows and Apple Macintosh-based computers. And although it runs the pJava (personal Java) operating system (and should thus be able to use standard Java applets), it is not clear just what percentage of Java applications this device will be able to run when it starts shipping later this year.

TELEPHO M V

but it did not have the market clout or cash of Microsoft and eventually settled into niche markets. And one such market is in designing software that runs on mobile phones. The point of this little history lesson is that convergence products will probably succeed or fail based on the context

and, of course, Microsoft Windows itself. The Lisa was a critical success, but a commercial failure. And many of the ideas used in its design came from another grand flop, the Xerox Star, but they clearly captivated the imaginations of other hardware designers and ultimately computer users. One measure of the potential suggested by the Nokia 9000i is that every person who sees it seems to have a different idea of how it could be useful to them. Some people would like to have email that they can carry in their pocket, others like the idea of being able to send a fax from anywhere they happen to be. But all of them like the notion that these

functions are provided in a device they are already comfortable with: the mobile phone. So while it is not the ultimate in converged computer and telecommunications technologies, the Nokia 9000i points us in a direction that many will be following. The real question now is who the leaders will be. 0


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COMleUTKI T KLKI'HONV

FEBRUARY 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

one union t at a most wor s While Microsoft's MP-900 is intriguing, it's not more than a sum of its parts Iy Ceof Wheelwrlelht

that a union can enhance both use of the PC

and use of the telephone. or years computers and telephones have attempted marriage, but aII too often the result has looked like a uruon of

tion of this partnership. You can actually use the Call Manager software to track incoming

Like the partners in most good marriages, and outgoing calls (the former requires a the PC and the telephone need to be able to Caller ID feature on your phone line), act as quickly hear the ones you really need —as operate independently of one another, yet be a voice mail system and even integrate with opposed to wading through several long more of the sum of their parts when they Microsoft Outlook to retrieve email messages chatty messages before you get to the one work together. using the telephone line. from your bank manager asking you to call This appears to have been the design phiWhen you dial into the Call Manager before 3 p.m, if you want your loan losophy behind the new Microsoft MP-900 from an ordinary phone (simply by calling approved.

convenience. Things are fine for the first little while as users merrily dial calls from their

keyboards and recall numbers from the phonebook stored on their hard disks.

Cordless PC Phone System, which went on sale in late 1998. This new M icr o s o f t offering includes a cordless phone

Rllcrosoft IWP-900

Cordless PC Phone

the phone number of whatever line the phone system is attached to), you can have it

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As to some of the other goodies on the

MP-900, such as the voice recognition and

speak the text of your recent email messages, voice command features, I can really take

In doing so, the system allows your PC to extend its reach beyond the keyboard, And all of that can be done without ever and . charging touching the cordless phone, thereby achievc radle al o n g ing the goal of enhancing the productivity of with a "base the PC without tying it to a specific teles tation" t h a t phone. So, in many ways, it would seem But what if they want ,. connects to the Microsoft's phone system perfectly fulfills : s erial port o f the criteria for a successful marriage between ,'. " . " i. to get up, get away from the keyboard and call a your computer. PC and phone. friend — or be able to continPerhaps most imporThe really telling part, however, comes ue a conversation when they answer the tantly, it also provides Call Manager software when the PC and phone are called on to door or make a cup of coffee'? At some point that lets you customize, control and log the work together. Do they create something it becomes a pain to be tethered to the com- operation of the cordless phone. that is more than the sum of the MP-900's Once you set it up and have the Call parts? After spending a few weeks with it, I puter, and the idea of using a PC to make and manage phone calls begins to lose its appeal. Manager software and base station running have to say I am not sure. The computer begins to accuse the phone on your Windows PC, the MP-900 can sit in It was certainly very useful to have a log of ignoring it and making calls using "the its charging cradle anywhere in the house and of all my calls and have the number of any System From: Microsoft http: //www.microsoft.corn Estimated street price: $289

':: J::

I wanted, If you are a long time voice mail user you will appreciate being able to scroll through a list of 10 voice mail messages and

.

them or leave them. I have never been a great one for trying to order people around by yelling at them — and, when I have tried, it has usually failed. Just ask my kids. So I have no intention of starting to bark commands at my phone just because Microsoft has invented a voice command system that lets me do so. And while I appreciated the technical hurdles Microsoft overcame to create a system that would allow you to have email messages read out to you over the telephone line, I found it was just as frustrating to wade through tons of email in a "serial" fashion (i.e., one after the other) as it was to listen to voice mail in this manner. As I get lots of email messages every day, it was not really helpful to wade through them one by one

other line," while the phone claims "you be used in the same way you would use an incoming call displayed on the screen as over a phone line. only want me to get to the phone jack so you ordinary cordless phone. To that end, it ful- soon as the phone starts to ring. When you Overall, the MP-900 is a good first can send faxes and connect to the Interne."

fills the criteria of being able to operate inde-

are working to tight deadlines, it is helpful to

And all too scen the computer and the tele- pendently in the maniage of PC and comput- be able to discriminate between calls that phone stop talking to one another. But it doesn't have to be this way. Most

er. You do not have to be anywhere near your PC to use the MP-900, although you will

attempts to marry computers and PCs have experience greater benefit by doing so, failed in the past because they consider ways The same is true of the desktop PC por-

you really must answer and those that can wait until after you have met your deadline. I also apprc iated being able to work

bly be needed before,you can declare this through my voice mail messages in the order couple hitched for life.Q

a sono ersa Sy Ceof Wheelwright ll too often, integration of the telephone and the computer is represented as something that happens merely when telephony functions are added to a desktop computer or computing functions are built into a phone. More recently, of course, it has been represented as a melding

A

of handheld computer and mobile phone. STL Phone Server From:SaysooTechnologiesLtd., 130-3011 Viking Way, Richmond, B.C, V6V1W1 Tel: 604-273-7365, Fax: 604-273-7319

Email: info@sayson.corn What appears to be forgotten in this dis-

cussion is the potential for integration between networked personal computer technology and corporate telephone systems. But a tremendous amount of development work has taken place in this area over the past decade, aimed at bringing together the

attempt by Microsoft to marry the PC and the telephone. I am not convinced yet, however, that this marriage will last. A lot of counseling and further nurturing will proba-

in our server

power of PC-based network servers and tradi- server. It can also be integrated over a LAN tional switched telephone systems. (local area network) to provide trunks, extenOne of the players in this sector is sions and voice-processing resources on a Richmond, B.C.-based Sayson Technologies single board, which AltiGen says would othLtd., which offers a computer-based phone erwise require multiple boards. system that indudes a phone switch, voice Sayson boasts that up to 10 Quantum mail, auto attendant and email/network boards can be installed in the same Phone serves Server, for an installed capacity of 120 ports, The company's pitch is quite simple: tra- Unlike typical PBXs, the company says its

Windows NT operating system (the latest version of which has been dubbed Windows 2000). It comes bundled with Alti6en's Altiware software, which claims to be compliant with both the TAPI and MAPI program interface standards, so third-party software can be used to customize your phone system. And that customization is over and above the basic applications that come with the ditionally phone switches, voice mail and Phone Server can grow with a business with- system. Sayson includes PBX, automated computer networks are separatesystems attendant, automatic call distribution, voice that out a lot of additional investment. have to be connected by communications If you need more ports in the future, messaging, email server, networking, links and are expensive and hard to adminis- Sayson says you simply add another intranet/Internet "mixed media messaging,"

ter. Sayson also suggests that such systems Quantum board. Since the Quantum board is and TAPI 2,x service provider tools for interare difficult, if not impossible, to upgrade as both the switch and the voice interface, the a business grows and do not i n tegrate automated attendant (e.g., "Press 1 for sales, smoothly with the computer network. 2 for service" and so on) and voice mail feaAs you would expect, Sayson sells a sys- tures automatically grow with them. tem that claims to offer a solution to these And unlike some other PBX/voice mail

face with any dient-based software you may

problems. Known as the STL (Sayson Technologies Ltd.) Phone Server, it is built around a Quantum board from Fremont, Calif.-based AltiGen. AItIGen's Quantum boards provide PBX and voice-processing features on a standard

combinations, Sayson pledges that none of

party TAPI+ompliant software to allow users

the extension lines are needed to establish communication between the PBX and the

to control their phone system from LANbased stations. Incoming calls are displayed

ISA card that fits inside a conventional PC

the STL Phone Server uses the Microsoft

have, as well as Java applets and an IYR (interactive voice response) application. The STL Phone Server can also be used with STL's client based software or any third-

voice mail system. They are integrated from on the workstation screen and calls can be the outside.

routed to voice mail, taken out of sequence

As with many PC-based server products, or forwarded to another station by dragging the mouse. 0


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FEBRuARY 1999 THE COIviPUTER PAPER BC EDITION www.tcp.ca

or sma

u s i ness

Symantec and Ol Communique Lab offer affordable PC-telephony solutions to small business software heavy hitters Act! and WinFax Pro. This article will look at what these packomputer/telephony integration (CTI) ages have to offer the home office or smaH is a major mmponent of many mrpo- business user who wants the business edge

By Jeff Evans

ny/datacomm functions, including fax, data, email, voice telephony and Internet data.

where the Internet, fax, data or telephony modules are not visible. CP uses a familiar

According to the company, by June 1998, answering rnachine model to make it easier Communicate! Pro was the top-seffing retail telephony system in North America. A large

and quicker to use, but unlike any answering machine or phone I' ve ever seen, this one is

rate technology strategies. The ability offered by integrating phone operations on measure of the product's success is that it has to combine telephone and computer systems his or her PC. buried a great deal oi functional power under offers many potential time and money sav- The goal o f Mis s issauga-based 01 a deceptively simple and intuitive user intering improvements, including voice and fax Communique Lab Inc., when founded in face, employing an on-screen image of a feamessaging, caH tracking, and faxwn- 1992, was to make integrated communica- ture-packed telephone set to guide the user's deinand. These features are widely requested tions easy and accessible for ordinary com- activities. for call centm handling retail sales, busi- puter users. The first version of 01's integratCommunicate! Pro requires a Windows ness-to-business communications, and ser- ed communications software, Communicate, PC with a compatible voice/speakerphone vice/help desks. was launched in September 1996. The com- modem (either external or internal), with the

enormously customizable. There is some danger in this, since it means the user has both the opportunity and challenge of mod-

in the on-screen phone display for telepho-

Fram: 01Cammunkiuetab Inc.

P C running Windows 95 o r l a t er, or Windows NT. We tested it on a PC with a 200 MHz Pentium MMX CPU, 32 MB of RAM, and an internal 33.6Kbps modem. To use aH

Tel: 965-?95-2N8, http J/eninu.gf corn,corn Est!mated street pi!ca: $99

phone, internal sound card and a set of

versations.

Commmekate! Au

ifying a vast number of features.

The 244-page manual is logicaHy laid out, with common features and tasks usuaHy easy

to find and dearly explained — but there is still a l curve in using this program.

earning

CP has fuH-featured modules or "shelves" ny, Internet, and fax/data options. Basic phone features include a receiver for speaker-

phone conversations, a speed dial list, and a the voice and audio functions, a micro- taperecorder forrecording messagesorconContinued on page32

speakers were also required. lnstaHation i n v olved

Crl isn't just reserved for large businesses, however. Many of the advantages of an integrated mmputer and telephone system are available to even the smallest business or horne office running on a PC. Two products

are especially noteworthy in the "small" Cri sector. Canadian-made Conununicate! Pro, a pioneer in user friendly CTI interface design,

comp anion

and Symantec TalkWorks Pro, a

l o a ding

Communicate! Pro from the included CD-ROM (about 15 MB of hard disk

uw ~Agk

space was required). After restarting

Windows 95, and launching the program, the Communicate! Pro (CP) interface appeared on screen, pany began shipping the current version, You can select how the "virtual Communicate! Pro, in MaKh 1998. 01 says ;his version integrates a number of telepho-

phone" appears on-screen: with aH options visible, or in reduced mode,

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FEBRUARY 1999 THE COMPUTERPAPER BCEOITION www.tcp.ca

NKI COINPUTER TEI.EPHONV Cll for small business Continuedfrom page 30

small businesses need.

The basic appeal of CP is its integration of features, which may be enough for many

CP'svirtual phone set allows you to log incoming and outgoing faxes and calls, and easily re-send communications from the log

In many cases, making customized selec- email and the Interne, I simply haven't had tions involves moving beyond the telephone occasion to use any of my old datacomm graphic to a requester window, but in most cases navigation is limited to one or two lev-

packages. As for the image editor, it would be

tions are accomplished by simple clicking or

have a need for that. Going to the next level of CP functionality involves l to set up and operate

useful for modifying bitmapped faxes and individuals or very small businesses to use book Sending faxes and emails (including els of requester windows, and most selec- scanned pages of text — but again, I rarely

for all contact management, faxing and messaging needs. There's a built-in contact manager utility, with user-definable phone books, sorting, querying and searching functions. It's less full featured and powerful than

voice mails) over the Internet and sending

pager messages are all well supported. dragging and dropping. Still, a careful readBroadcast messaging uses a relatively simple point and click method to attach multiple

ing of the manual will probably be required for the first few attempts.

earning

voice menus, and Internet email and a con-

recipients to an item (fax, email or voice) to Two slightly odd feature sets in this pro- nection to your Web browser of choice (CP Symantec Act!, for example, but it is simpler, be sent, and then puts in a queue and tries to gram are a data communications module has a couple of locations within the program more compact and may well be all many send it. and an image editor. Since the advent of that allow you to launch Microsoft Internet Explorer or Netscape Navigator). There's also an Internet Phone option, to allow users to make long-distance phone calls over the Internet, which we did not test. Altogether, installation of CP took about 20 minutes, and learning how to use its basic functions required a c o uple o f h o urs.

Exploring and testing userdeflnable features required several more hours, and there were still parts of the program we didn't get to in time for this issue's deadline. We suspect

8 t l PB BZB when there' s

most users will pick and choose from the very large number of features for a relatively

a greatteam behind you.

small set of functions they find most useful. Communicate! Pro is a sophisticated, powerful communications platform, which does a remarkably good job of delivering on

g ygIIN@ nm

its mission statement to integrate all the for-

merly separate elements of computer and telephone technologies. Although it tries to

be an all-inde solution — for example, with its own fax, graphics and contact database import and export options — some users may

~ /gal550

-~ Qyyfigat

still want to use standalone software titles

(such as a more full-featured contact manager, such as Maximizer or Symantec's Act!) to create a fully acceptable solution. Nevertheless, it's quite amazing how

many useful capabilities are included in this software program, and the ingenious layout of the user interface is a big aid in getting started and using the application productivf.

ly in a relatively short period of time. s

SiMPiy, Susan Podrosa, Co-owner, Pneu-Tech Systems Limited, Ontario.

: Seg

Her four-person flrm supplies and iaseslls pneumatic

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conveyingsystems for shippiag materials. Shedependson Simply Accouming to keep her businessflying.

TalkWorlts Pro 2.0 From: Symantec

Contact:www.symantec.corn Estimated street price: $229

Simply Accountiag is designed in Canada aad brought to you by ACCPAC INTERNATIONAL, the leading developer of accouniing solutions for Canadian business.

Symantec, publisher of the leading retail contact management and fax programs (Act! and WinFax Pro 9.0), was an obvious target

of the challenge posed by a package such as Communicate! Pro. Perhaps in response to CP's challenge, as much as from a similar

vision of the convergence of computers with telephones, Symantec has developed its own integrated telephony product, TalkWorks. The current TalkWorks Pro version (2.0)

comes bundled with the latest version of WinFax Pro (9.0). As well, since a great many WinFax Pro users also use the Act! contact

m •

I

i

I

manager, a fair comparison of price/features/performance between Communicate! Pro and TalkWorks would be a bundle of TalkWorks and Act! TalkWorks has a smaller manual thrn

Continued on page3$


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HAN D H ELD PCS

a m

to et w i r e ess comm e e Web clipping

By Kelth Schengili4toberts

3

Com recently announced plans to

extend it l ine of p opular PalmPilot devices with the introduction of the Palm VII. The Palm VII, slated to ship later

support, and billing for the Palm Vll, Pricing The Palm VII will also introduce 3Com's Web for the Palm Vll was not available at press clipping, a new form of accessing Internet time. information. Web clipping is designed to Dick Tracy, eat your heart out! extract only the data a user needs from a Web 3Com, htlp://www.palm.corn. site, stripping out extraneous information,

this year, provides instant, secure access to according to 3Com. the Internet through wireless communicaThis format has already found favor with tion services and has the compact design and a number of l eading Internet content SAN FRANCISCO (NB) —Following the Palm easy-to-use interface familiar to PalmPilot providers, i n c l uding: A B CNEWS.corn, VII announcement, several dozen firms

Other Palm VII news

and Palm III users. The Palm VH will be the first of a new line

ESPN,corn, E'TRADE, Fodor's, Mapguest, Mastercard, Memam-Webster, TicketMaster,

of Web-connected PalmPilot devices with par- USA Today, The Weather Channel, and allel but separate development from the gen- Yahoo! eration of Palm Ills currently available. The The Palm Vll will include an Internetnew Palm VIIs are designed for workers who require access to Internet data while mobile. (One leading research firm estimates that this

burgeoning wireless market will reach seven million by the end of 1999, and grow to more than 21 million subscribers by 2002.)

based messaging service for instantly wireless delivery and retrieval of messages. It will also come with a built-in two-way radio and integrated antenna, and will be bundled with Palm.Net, 3Com's wireless Internet service, which will provide one-stop service,

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held PCs (HPCs). The product should be on store shelves early this year, according to a Pilot Island

spokesperson. The device offers Palm users multimedia features that let them record and

play back notes, memos and reminders. The

3Com is offering a comprehensive set of free firm claims the device is the world's first tools, technical resources and services for such multimedia device for the Palm OS Web developers and I n t ernet content platform. PalmParrot also supports wavetable synproviders to ease the port to the Palm VII. thesis, dual-tone multifrequency (DTMF) The tools give developers a HTML interface for building Palm query applications that auto dialing and even includes a simple voice recognition program so users can access and can then be downloaded from desktop to Palm VII hand-held PCs (HPCs). The tools execute programs on the Palm systems. Pilot Island Publishing says the device is will be available online in early 1999 from the Palm Developer Zone and will include a smaller than the PalmPilot modem and runs style guide, quick start guide, FAQ, code sam- on two AAA batteries. It contains a built-in ples, utilities, a Palm OS software emulator microphone and a stereo headphone jack. for testing query applications, and full documentation. http: //www.palm.net/devzone

Netscape massagingsoftware

Netscape Com munications says 3Com will use its Messaging Server Hosting Edition software and Directory Server software to give

/

Other Palm news Parrot adds sound to PalmPllots

Palm Vll users scalable, Internet two-way wireless messaglng capabilities. When the

The firm also plans to r elease a

PalmParrot software development kit (SDK) for developers who want t o t ake their PalmPilot products "to the next level." Leigh Brigham, a vice-president at Pilot Island, said

the SDK has enough multimedia features to give Palm OS developers "an excellent platform to use in creating innovative new sound-related applications for the over four million Palm connected organizers in the

Palm VII antenna i» lifted, Netscape's market," PalmParrot has a suggested retail price of iMessenger goes into action to enable twoway communication. Netscape's Directory US$129. Server then creates a new user account in Netscape Messaging Server Hosting Edition

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Palm.Het billing choices offered Portal Software Inc. said Palm Computing will use its Infranet billing system for the Palm.Net wireless Internet service. The billing software will let Palm Computing offer different pridng options to customers depending on usage, rather than having to offer a single, fiat fee. Lucent DSP support Lucent Technologies M i croelectronics Group's digital signal processor (DSP) provides wireless communications capabilities for the Palm VII. The firm's POMP-15 DSP chip (the letters stand for "peace of mind processor") lets the HPC communicate with t he Mob i t ex-based B e l lSouth Intelligent Wireless Network. The POMP15 works with other wireless systems as well, the firm says. The single chip does what normally takes three chips, so DSP

and codec circuit board space and power consumption are reduced and battery life is extended.

Palm Island Publishing, htlp://www.pllotlsland.corn

documents togo for Palm devices TRUMBULL, Conn. (NB) — Compatibility s oftware specialist D a taViz I n c . h a s announced a synchronization product to link files from office suite applications like Word, Excel and o t hers t o t h e P alm Computing platform. Documents To Go uses 3Com's HotSync technology to view documents on any Palm Connected organizer, It will be released in the first quarter of 1999 for both Macintosh and Windows for an initial price of US$39.95. 0ataVlz, http: //www.dataviz.corn/docsiogo Certlcom announces SSL Plus SAN MATEO, Calif. (NB) — Information security specialist Certicom Corp. has announced what it says is the first commercial SSL (Secure Sockets Layer) protocol toolkit for the Palm Computing platform. Developers can use it to create a secure Internet channel to enterprise applications from Palm OS handheld c o m p uters (HPCs) using Certicom's strong elliptic curve cryptography technology. For more on how the firm adapted SSL to work under the constraints typical of HPCs. Certicom, http: //www.certicom.corn 9

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COMPUTER TELEPHONY g

CII for small tmslness Continued fnint page S2 Communicate! Pro, but it requires a larger computer overhead (65 MB of hard drive space, plus 50 MB of swap file space, and a minimum of 32 MB of RAM), as well as one or two compatible modems, a microphone, sound card and speakers. The manual recom-

call return, and caller ID, and TalkWorks includes options for integrating these fea'tures within the program. This is not very intuitively laid out, however. Like Communicate! Pro, you have userdefinable options for setting up your answering machine galkWorks supports multiple users on an NT system, and supports multi-

both programs that Communicate! Pro is a better-integrated, more compact and more economical solution, especially if bringing telephone functions onto your PC is the u ser's main g oa L H a ving s ai d t h a t , Communicate! Pro doesn't match either Act! or WinFax Pro in terms of contact management or faxing features.

mends that you defragment your hard drive ple mailboxes), and setting up phone books. In terms of value for the dollar, before installing TalkWorks, since perforTalkWorks alone, at approximately $230, mance can be severely degraded if program Conclusions costs more than twice as much as the entire files are scattered around a highly fragmented In general, we have to conclude after testing Communicate! Pro Suite. When you add Act! drive. As well, if your PC's operating system

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at about $200, the Symantec two-title solution is nearly five times as costly as the Communicate! Pro solution. Of course, the Symantec titles are the industrial-strength standards in their categories. Recognizing that Communicate! Pro is a "lite contender in the contact management or. fax areas, it is still a worthy choice due to its better telephony integration and all-inane user interface, lower memory and storage overhead, and far lower total cost. 9

has been upgraded fromWindows 3.1 to Windows 95, 98 or NT (the latest version of which has been dubbed Windows 2000), you may have 16-bit device drivers hanging around that will result in conflicts with this 32-bit program. So, a bit of housekeeping may be required to properly install TalkWorks.

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TalkWorks Pro's user interface was obviously "inspired" by the Communicate! Pro

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bination of the two, as the simplest user interface. We found that we spent a good deal of our time in TalkWorks looking at requester windows that seemed to have a strong family resemblance to the user interface of Act! or WinFaxPro. Once TalkWorks is installed, a l i ttle Controller icon appears on the Windows taskbar. It provides a simple tool for telling

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TalkWorks employs a system of profiles to allow the user to organize different mailboxes and methods of managing them. The answedng machinemodule can receiveme'sages automatically, and allows users to receive messages remotely. TalkWorks has a range of call answering options, including specific mailboxes for v o ice messages, announcements, fax, data and f ax-on-

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T E C H E NTERPRISE

The practical guide to V2K readiness Continued from page 96 use. The Cinderella Project (http: //parsifai.membrane.corn/y2k/cinder.html) is one of the better Web sites for dealing with the Y2K problem especially for older software and spreadsheet programs. If you run or own a small business you are most susceptible to Y2K-related problems. Most small businesses do not have the financial resources to fix o r r eplace their aging computers and software, nor can they afford the high price of bringing in a consultant or programmer to fix old software.

OS, applications and data Once you have fixed your BIOS problems, or hopefully discovered that you have no BIOS problems, you need to look at the operating systems, software programs and data stored on your computer. A great site for checking the compliance of various software packages is at EDS's Web site http: //www.vendor2000.corn. This free site lists products by vendor so if you know who makes your software or operating system you can start here. can handle the leap year. Using the DATE Checking your applications and their command in DOS set the date to 2000, 02, data for Y2K problems is no easy task. There 29. If you are able to set this date then your are dozens of products on the market that computer will report the correct date and claim to do everything from compiling Just as critical are the spreadsheets and time to the operating system and various inventories to fixing the BIOS and date-relatdatabasesthat reside on the computers. If applications that may require it from then ed problems in spreadsheets and databases. I you do your own accounting,budgeting, on. But you should consider replacing this have reviewed about 10 of these products for sales or keep any records on your computers computer as soon as it is financially feasible my client. However, that review would take there is a chance these files may not function for you, or your company. up several more pages. After my lengthy properly, or be lost, when the new millenniIf these manual tests fail, all is not lost. search for a product that would help my um starts. But there are a lot of things you You may be able to get a BIOS upgrade from client deal with its Y2K survey, Check 2000 can do now to prevent this from happen- your computer manufacturer. Check its Web from Gr e enwich Me a n Tim e -UTA ing — and some of them are free, site. Or you can try off-the-shelf products like (http: //www.gmt-2000.corn) proved to be the Check 2000 or Norton 2000. They both offer best all-round product with Norton 2000,

BIOS check First, you should check the BIOS of all your

DOS prompt, CA, type DATE then type in a year 2000 date like 2000, 01, 15. If you have Windows 95 or 98, restart your computer in DOS mode. You can set the date within Windows but it is better to try this test at a true DOS prompt. Once you have set the new date, turn off your computer and restart it. If the new date is still there you will have to set the new century date only once in the year 2000. But you must also check that the BIOS

Most of the other vendors sent me evaluation copies of their products and left it at that. One of the hardest things to deal with' . when reviewing products are client's questions about the companies that make the products you are recommending. What kind of company are they? What level of support can we expect? How willing are they to work with customers to solve problems? Will they blame our technical difficulties on other vendors' products? When I' ve never worked with a company or its products before I ask myself these questions and others. My reputation rides on my successful analysis of a problem and likewise the success of my recommended solution. .

Treating V2K as a pro)ect Once you have used aproduct like Check 2000 to survey your PCs, you will have detailed reports and, hopefully, recommendations on what to do. If your Y2K effort is a large one you will need a plan. I suggest that any firm with more than

automatic BIOS fixes and you have nothing from Symantec, finishing a very close sec- three computers consider making its Y2K investigation a project, especially if it relies to lose by trying their solutions. Both ret l ond.

)

computers for YZK compliance. The National

"The year 2000 affects PCs on all five lay-

for under $100. Software Testing Laboratory (NSTL) offers a However, while I have reviewed both free tool called YMARK2000. Industry and products, I have had no reason or chance to computer professionals around the world use test their BIOS fixes. Luckily the computers I it to certify the compliance of computer have tested for my clients already have Y2Khardware. Toshiba, ASUSTek, DELL and compliant BIOS chips. Your decision must be Packard Bell NEC are a few of the companies based on the level of risk to your business that have had their products certified by the represented by the failure of this computer NSTL. Youcan get a copy of YMARK2000 at to function properly in the year 2000. http: //www.neil.corn/html/netl~2k.html. It is also possible to get a BIOS chip There are other tools that perform the upgrade from a company like Unicore, which same BIOS tests. Symantec offers a free ver- offers MR. BIOS chip upgrades. MR. BIOS, as sion of its BIOS Test and Fix from Norton of revision 3.42, is supposedly YZK compli2000. I recommend YMARK2000 because of ant, but I have had no exposure to Unicore's its wide support and use in the industry, plus products so I can't recommend them. But NSTL isn't trying to sell you other services or you can get more details on the company's products. Web site at http: //www.unicore.corn.

on the goods and services of other firms to

ers: its hardware, operating systems, software conduct business. Most of the Y2K Web sites offer their own layer, user data and the data exchange capabilities," notes Karl Feilder, chief executive of Greenwich Mean Time. Check 2000 comes in a client/server and PC version so is suitable for standalone and networked PCs. According to Trevor Nadeau, GMT-UTA's national manager for Canada, Check 2000's biggest selling point is its ability to determine Y2K compliance on all five levels of the problem. "Most products check the BIOS,

interpretation of the basic project' principles. One of the best Y2K plans I have found is from the Global Millennium Foundation

(http: //www.globalmf.org) Web site. I have para-

phrased the steps in this plan here: 1. Inventory: The inventory should be high level and focus on identifying items that are crucial to business survival. 2. Create plan: Using the inventory, determine which elements are the most critihave a database of compliant and non-comcal, which need to be replaced, which pliant software but don't consider user data need to be fixed, and which need further or the data exchange level." investigation. Regardless of strategy One of the things that impressed me choice, everything needs to be tested. more than the Check 2000 product itself was I am wary of any third-party software There are many companies offering add- Nadeau's willingness to help me during my 3. A'rrange resources: Funding and/or staffing need to be'arranged or approved. fixes for the BIOS. Not that they don't work, on cards that reportedly fix BIOS-related Y2K technical analysis of his products. He providIf existing staff do not have sufficient I' ve just never tested them and it's another problems; Unicore, Micro Firmware and ed me with a technical support contact, expertise, outside resources will have to MICRO2000 to name a few. However, I have other technical contacts that reviewed Check thing that can go wrong. be contracted. - For more information on this subject had no chance to review these products and 2000 and all the documentation I could han4. Execute and test: Focus on small work read the FAQ provided by the NSTL at since they only deal with the BIOS level of dle. units. These are easier to track and overhitp J/www.nstl.corn/himl/ymark2000 faq.html. the Y2K problem you may still need other Sadlythough, Nadeau was the only comall progress is maximized. If multiple If your BIOS isn't Y2K ready NFK sug- solutions to make your computers Y2K com- pany representative who went to t h ese lengths to prove the viability of his product. Continued onpage 4$ gests you try a manual date setting. From the pliant.

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The lgruetleal rluhle tdg VZK Ouadlnaao Copgtwiuerf ituni Plage 42 components need to be 6xed, start with

TKCII ENTERFRI$K. g

problem. htlpJtwww.sbagovty2k

• VcTN pvwhlem: Peter deJager's Web site one as a prototype. Meet regularly with has become the Year 2000 Problem's the people doing the work to share expehomepage. riences and

b r ainstorm problems.

Connect with other organizations to maxindzeyour looming and take advantage of new developments. 5. Clean managementand conthggency: After everything is fixed and verified through testing, it is important to consider hoer you will inaintain your level of

stands with its overall Y2K effort. I also agree with its recommendation for local,

small- and medium-size businessestake

provindal, national and gloM leader-

compliant This program may be suspended now due to the fact most students have gone back to school but you

the important first step towards YZK

ship and standards to help fix the Y2K problenL http Jhww,giohalmf.org

htlp J/www.yeai20N,corn

might to check into it regardless. htlpJhrww,chsc.org/lgdbisitxs/275i.hhal 0

Clehal Rglllennlum Bagmdatlggn: For • The Teav WOO Hast Stelg ptgg olamg a more Canadian view of the YZK pmbThis site is listed at the Canadian lem, I suggest the Global Millennium

Business Service Centre. It is a joint program offered by the Student Connection

Foundation's (GM) Web site. The GMFis

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William Joidan is asenior tochnkal soivha represen-

tativewilhBHLSystomhouso. Hois curron lly workProgram (SCP} and the Canadian ing wilh theWorkers' CompeasatianBoardot Brihsh Imperial Bank of Commerce to help Cohlmhia on gs Year2N0 compganca project

quite the doomsayer, but it is well-round-

ed with good reporting of where Canada

readiness, A simple suggestion is to check new products before they are installed as well as repeat your tests on existing components on a regular cycle until the end of 1999. Create a basic contingency plan that assumes problems will occur aud ensure qualified staff will be available to work on Jan. I, 2000. Another contingency option to consider in case there are extended problems with

infrastructure components such ashydro, or telecommunications, involves the prepara-

i

tion for manual operation. Can your busi-

ness or department operate for some period of time without technology' If you have access to the Internet you' ll find no end to the information available to help businesses deai with the YZK problem. There are a lot of government agencies that have Y2K pages at their Web sites and even

Infrinfucin~uwz~ nl

N.F8.8:.Aliis Veiiiiin 8 svith Piwfessional lime BillinB anni Payiill!

some businessgroups, Unfortunately, neither the Canadian

Federation of I n dependent Business (hBp J/www.cgh.ca/default Emp) no r the Canadian Women's Business Network (hgp J/www.cdnhizwomen.corn) has any Y2K information at their Web sites, but there are others that can help. I have listed some of the more helpful sites below. Good Lucid TZK reseugces Stratelllsr This is Industry Canada's YZK Task Fogcehome page, the federal

government's premier Y2KWebsite for business in Canada. htlpy/stiatogis.ic.gc.ca/sc mzngh/y2k/ ongdoc/homopagoJrtml

• Aglrlcultuve Canada: Farmers should start their Y2K preparations here. httpi/aceisagr.ca/policy/y2k

„tR ~~ll

Lelal Issues: Unfortunately we can' t forget about the legal ramifications of the

--krti

Y2K problem. hilp J/www.2gNlaw.corn • A cceuggtlnllt The Canadian Chartered Accounts Web site is a good starting point. hltp J/www.cicaca • T veasury Idpavd: Canadian Treasury Board YZK Web site. hllp I/www.lilfo2Ng.gc.cg/Homazsp Small Business i(lid.)g This is the Web site o f t he U. S . S m al l B u siness Administration. Despite its American focus, it has very good iunfoimation on how businesses can prepare for the Y2K .-';"';I;:::-:."';: ~~ i,",.':Health

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FEBRUARY1999 THE COMPUTER PAPER BC EOITION www.tcp.ca

T ECH EN T E R P R I S E

ow secure is our networ ? Sy Ross RlacDonald

companies are creating dedicated informa- devastating impacts if stolen," Soper says. tion technology (IT) security positions

ecurity is a number one issue for employing experts specifically to evaluate anyone wanting to do e-businesselectronic commerce," says Phil

the risks involved, review and/or create security policy and to implement that policy for Soper, the general manager of systemsman- protecting the company's information assets. agement and networking services for IBM A recent Pricewaterhouse-Cooper study Global Services. Soper's group comprises of U.S. companies doing US$1 million to management consultants, technical archi- US$50 million worth of business annually tects and information technology (IT) spe- reveals that the fastest growing of those studcialists who collectively give sage advice on ied are those employing IT the most. Further, IT infrastructures and network security. when the chief executive officers of all surAs the Web gains importance as a vehicle veyed companies were asked what they saw for commerce, network security becomes a as the biggest barrier to increased adoption central concern. of IT, 84 percent cited security as the top con"It's something that has to be addressed if cern whereas a similar survey performed two we' re to take advantage of the explosive years earlier showed 77 percent of the chief growth of Internet-based business," says executives citing security concerns. Soper. "With all the new connec-

tivity between partners, suppliers and customers, there is increased exposure to risk because there' s potential exposure to breaches in security with every connection," according to Soper. The actual value of what is at

risk is hard to quantify because

"It's quite easy to see where money can be lost when trading information is acquired from a stock brokerage, for example, but how can you fi gure out a value when somebody' s personal medical information is exposed? "The economic valuemay be very low," he continues, "but the emotional value or legal value of such information is very high. And the organization that let that information be acquired can suffer extremely from the loss of public confidence. Governments in particular can't afford to have private citizens' data exposed, This is something we all hold very close to our hearts and we trust the governm ent to look after that kind of information." B.C. residents might find the latter a particularly salient point as they saw much news in the latter part of 1998 about the failure of a shredding sub-contractor to adequately secure and destroy sensitive governm ent p a perwork. O f

It's quite easy to see where money can be lost when trading information is acquired from a stock brokerage, for example, but how can you figure out a value when somebody's personal medical information is exposed?

greater concern, however,

native numbers using the same numbering scheme and try them all out with a war dialer. A good percentage of the resulting combinations actually worked and, through a flaw in the bank's security process, the thieves were able to extort funds. The thieves were based in Asia and the bank was in the U.S. and the money just flowed!"

Putting up a fence Business network policy tips from Soper include dividing a business into zones of security control — trusted, untrusted and semi-trusted — to which different levels of security apply. Trusted and semi-trusted zones would incorporate different passwords and access codes to individuals within the company whereas the untrusted zone addresses things like a company's intranet and remote dialing access, which require more stringent security like firewalls and data encryption. Another basic tip is to make sure any business partners with network access have the same type of defences in place. In terms of the costs involved, a simple rule is to determine whether the expenses related to security are greater than the value of what you' re trying to protect. There are security technologies available suited to even the smallest businesses that don't require a large capital outlay: "As long as these technologies are installed and implemented according to the manufacturer's dictates, they will provide the value. But all companies should treat network security not as a problem you react to.but as something preventative like any other kind of business

is that news of most netbreaches in network security do work security breaches not always directly involve never reaches the public. money. What many businesses "Organizations a nd have to consider right from the the people involved tend start is not the potential loss of corporate monies, but instead —Phil Soper,IBM Global Services to be very mum about security exposures for very the possible value of business understandable reasons," lost. "An important thing to realize is that says Soper. Financial data is one important category The solution to this growing problem lies of information, but other types of files can be security is a business issue, not a technology issue," says Soper."'Technology heightens in addressing the efficiency of a company's of equal concern. "Security risks come in a number of dif- the potential for exposure to risk but the vast security policy as well as the level of enforce- insurance," Soper warns. ferent forms," saysSoper. "Some of them are majority of security exposures come from ment. Often, for example, someone might Continued oa page$0 as simple as loss of reputation or a negative places that have been risks for some time. A simply call a technical support line saying reputation resulting from network security security policy shouldn't be looked at as a they' ve lost their password and quite readily breaches." negative thing. Rather, it is an enabler for get the information necessary to hack into Several examples of reputation loss have business in an increasingly connective com- the system despite a company policy in place against giving that type of "help." Another occurred in the United States, where compa- mercial community."

type of flawed policy occurswhen a compa-

ny Web pages have been hacked and links added that lead to "undesirable" places.

ornog raphy

These include gaming sites, p

sites and sites promoting racism. The resulting "loss of reputation" can lead directly to the loss of customers or even official complaints from more sensitive members of the public. Even more acute is the potential damage that can be incurred by large companies that retail exclusively online — Amazon.corn

Security is a business issue, not a technology issue — Phil Soper, IBM Global Services

(books), or Egghead (computer equipment), for example — for whom even minor security Inside job problems can lead to untold losses. Such com- It turns out that the largest area of risk is panies are vulnerable even to rumors or per- rooted in a firm's own employees. In the ceptions of smmity problems, because they same PricewaterhouseCooper study cited can be just as damaging to the public trust as above, it was shown that the largest group of security exposures originated with employany genuine compromise of the system. A recent study by the Computer Security ees authorized to access sensitive informaInstitute showed an increase in network tion. The second largest group involved security breaches despite increasingly sophis- unauthorized employees, while former ticated prevention technology. Soper esti- employees comprised the third largest group. mates that approximately 64 percent of peo- Collectively, these three groups accounted ple directly involved in network security for 75 percent of all network security breachreported at least one breach of their system es. Only the remaining 25 percent could be in 1997 — a significant increase over 1996 attributed to hackers. "If you look at many of the companies for numbers, and with a greater monetary lossas whom security is very important — things like welL telecommunications companies, health organizations, government agendes, financial New career track

ny issues network authorization codes. with so many characters or in such volume that employees write them on a sticky-note and paste them to their monitors. Soper has a litany of these types of security risks even where solid security policies are already in place: "IT departments have been known to turn off virus scanners or suggest that users do so during peak periods because of the resulting increase in system performance. That's a very short sighted and dangerous thing to do. "Elsewhere, I recall a company that had one of the best network security policies I'd ever seen„" he says. "But it wasn't ever audit-

comm ercially

Network security - check list

Informatforr assetprotIler An inventory of a company's critical information assets

and summary of security requirements. Security health check:.A review thatidentifies strengths and weaknesses in an organization's IT security controls. Security process ussesmrent: Identifies strengths and weaknesses in an organization's IT security processes.' Application. security assessment: The evaluation of'security functions in applications newly introduced to the network, and identification of any modifications

required to comply. with security policy. assessraent:Evaluating

secure

ed for employee compliance. An employee

Network

brought his own modem to work and hooked it up to the Internet at his desk. The IT department didn't know about this

internalnetwoiks. System secrrriry assessment: Identifies

because the employee simply neglected to tell anyone and a hacker was able to access the system through that modem by a ran-

dom hit from a war dialer [automatic dialers that systematically dial every possiblecombination of phone number digits]. "Another interesting case involved a flnancial institution in the U.S. that had an

image of one of their credit cards on their Web site, It was an actual credit card but cre-

the types of information ated as an inactive dummy. What these One notable manifestation of the rise in con- institutions etc.— cems about network security is that many being protected vary widely but can have thieves did was create a whole bunch of alter-

the security:,controls implemented for -

'

'

.

the vulnerabilities that might exist on key, internal operating system platforms. Site security assessment: An in-depth review of the site security controls and

processes within an organization. Intnaet. secunty' rrssessmerrt,A comp're'hensive review of the overall network ,:design to determine how effectively it iso-

lates.: untrusted, outside. networks fmm gaining acceN to internal trusted net.works and systems. -Source:IBM "

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THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY I 999

TECH KNTIRIWRISE g

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use note oo can cure stic ers oc Iy Ceof Wheelwright ew is not always better. While that sentiment may be treasured by collectors and students of antiquity, it has rarely been popular in the digital world, where last year's technology is always seen as being inferior to what you can buy this

year, In my continuing seaKh for the perfect mobile work tools, however, I recently discovered that sometimes an older computer could offer a better solution than a new one. The p facing me was simple. After a lot of travel with all kinds of brand-new, fully loaded $10,000 notebook computers — and a variety of different handheld systems and portable phones — I' ve conduded that I really do need to take some form of notebook computer with me when I travel. I have tried travelling without a notebook computer and relying instead on the

roblem

somewhat sparse environment of handheld computers like the Sharp Mobilon HC-4500 or the Psion Series 5. While they were effective tools for quickly drafting and sending email, they did not easily give me full access to the huge volume of data and applications that I use on my desktop system at home. For a while, I did try using Symantec's excellent pcAnywhere for Windows CE to dial into my desktop computer at home and "remotely run" the applications on the desk-

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found that even the most basic notebook

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daughter's antique Macintosh Plus desktop computer. At this point, I noticed the used notebook computers at the front of the shop,

tion would run somewhere around $2,000. While I was going through this process, I happened to stop in at a local used comput-

er shop insearch of a keyboard for my

top system. But, in the end, it was only a partial solution because it did not support trans- priced from around $500, fer of files or allow me to cut and paste anyI initially dismissed the idea'of a used thing other than simple text. It was also notebcek computer. Knowing how hard I

cations that I typicafly nm and realized that the Syquest Sparq drive I use on my desktop computer for backing up files could easily be attached to any notebook computer with a parallel port. I came up with the idea of copying the data from my application CDs onto the 1 MB Sparq drive so I could install them on a notebook that didn't have a CDROM drive. With that research done, I went ahead

have used (and abused) these machines and bought thesystem, hooked the Syquest

slow.

So I reached the conclusion that I do when I have traveled with them, I imhgine need a machine that I can take on the road that all "pre-owned" systems must have sufthat is capable of running my own basic fered the same fate. But curiosity (and a suite of applications (this includes Windows quickglance at my bank balance) convinced 98, Microsoft Office 97, pcAnywhere 8.0 and me that I owed it to myself to look harder at Internet Explorer along with data transfer this option. I went back to the used computer shop software for my handheld computer and my digital camera). And that means having and asked the salesperson to let me look at some form of traditional notebook comput- an NEC Versa 4050C that was on sale for er. $580. I switched it on, looked it over and Then came the problem of how topayfor began to think this machine might just do it. Most of the notebooks I' ve tested over the the trick It came with 16 MB of RAM, a 10.1past year were in the $5,000 to $10,000 inch color, TIT active-matrix display, two PC range. After some careful reflection, I deter- Card slots and an 850 MB hard disk. And mined that all I really needed was a Pentium- that was about it — no user manual, no box, based system, along with a fast modem, I no carrying case and, most importantly, no concluded that anything else could be done warranty. I also noticed the tiny LCD status remotely via a pcAnywhere connection to panel above the keyboard didn't work and my desktop PC. that it only came with a 3.5-inch floppy I scouted throughThe Computer Paper and drive and no CD-ROM drive.

onnect our I

n the January issue ofTCP, I described an inexpensive method (using Winoate proxy server software) of providing Internet services to an entire office with a single account an d c o nnection. The approach used was independent of the means of connecting to th e I nternet, Everything is faster and more expensive when you' re sharing a Tl line as opposed to a 28.8Kbps modem, but otherwise things work in much the same way under boih setups, What kind of performance can you expect from either of these systems? The answer is not precise and depends on the kind of browsing being done. There doesn' t seem to be any overhead associated with the Winaate pr o x y ser v e r sol u t ion (http:ltwwat.wingate.corn), so the performance with one concurrent user should be the same as without WinGate. Make note of what you are doing the next time you browse the Web. You' re not constantly requesting data from the Web. In

So I went away and thought some more,

computers capable of fulfilling my specifica- looked up all the specifications for the appli-

:-., LAN

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IISIE RABIIIOVITCH

ferring data at any instant. Thus, in a typical browsing scenario, most users will report satisfactory performance. They will be unaware . of the number of other active users. I installed a 64Kbps ISDN connection in an office with 40 users almost two years ago, and they still don't feel the need to upgrade. In another office, with 19 users and a 28,8Kbps modem, users still consider their system adequate after a year of use. In both situations, there are seldom more than two concurrent users, and never more than five (WinGate sees to that). Also, and this is significant, file downloads during business hours are extremely rare. File downloads impose a different kind of fact, you' re reading and thinking more often load than browsing. If a single user initiates a than requesting data from a Web server. Let' s large file download, then for the entire periassume five users are browsing the Web (but od of the transfer, the capacity of the modem not downloading files) through WinGate. is reduced for all other users. A flle download The probabilities of the situation make it is a steady stream of bytes. If you are browsunlikely that more than two or three users ing while a large flle isdownloading, you will will be contending for bandwidth at the be aware of it as page loading becomes very same time. That may happen, but it is much sluggish. With two or three concurrent more likely that only one of the five is trans- downloads, most people will exit their

up to the NEC Versa and instafled Windows 98, Microsoft Office 97 and pcAnywhere.

Although it has only been a coupleof weeks since my purchase, I am happy to report that my experience with a "p notebook

reened"

has been pretty good. The battery life on the system is awful, but I don't mind because I

usually use my handheld computer when I want to w rite something on th e go. Anything I write on the handheld can then easily be moved to the NEC Versa. Now I can head off on a trip with a briefcase that contains the NEC Versa, my trusty US Roboticsx2 PC Card modem, a handheld

computer (typically the Psion Series 5) and a digital camera. The little "road warrior" kit supplies me with the ability to send and receive faxes, email and digital pictures while I am on the move. Pll report back on my future adventures. 0

to Internet: Part II browser and try again later. Although the Web is an important resource, email is the killer Internet application. How does WinGate handle email? If there is no mail server on the LAN (local area network), the mail client goes through Winoate to check for mail on the ISP's (Internet service provider's) server. If you use Microsoft Outlook Express, for example, you must enter the IP address or the name of the Winoate machine in the SMTP and POP3 server fields. Under account name, enter username¹pop3server where pop3server is the name or IP address of your ISP's POP3 Mail Server. The @ symbol is used instead of the more coinmon (a symbol. The configuration of other mail clients like Netscape Mail or Eudora is similar. Once this is accomplished, you can check for mail either manually or automatically. Either way, Winoate handles the connection. In actual use, this is fairly easy and convenient, but installing a mail server on the LAN leads to better results. I' ve used MDaemon, but other fine choices indude; Lotus Domino Mail Server, Microsoft Exchange, Novell GroupWise, SL Mail, and Post. Office. A good mail server like MDaemon

(httpJ/www.mdaem on.corn) not only streamlines the process of routing mail to users, it

also savesmoney by allowing your company to provide everyone with a private mail

ad4ress, while paying the ISP for only a sin-

gle account. This process is entirely legal, and works weII in practice, but is not supported by all ISPs, for obvious reasons. (I will elaborate on this method in my next column.) We haven't discussed security, but fortunately it is fairly easy to use Wincate to secure your LAN from external attack. Security is serious, so count on devoting at least an hour or two to the study of alternative methods. Initially, you could simply bind all Winoate services to particular inter-

faces (Ethernet cards) by IP address. Since you will probably use IP addresses for your Ethernet cards like 192.168.0.1, which can' t exist on the Internet, this will limit access to WinGate services to your LAN users, and effectively keep intruders out. MidPoint Gateway 3.1, WinProxy, and more expensive products from Microsoft, Novell and Netscape are alternatives to W inGate. At C o mdex Fall 1 9 9 8 i n November, I was given a demonstration of the aVirt Gateway Suite, an integrated einail, proxy, and firewall solution, from aVirt, a

company founded in Naples, Italy in 1992, that has since relocated to the United States. I was impressed by its ease of installation and administration. I intend to evaluate this product in the near future, but if you can' t wait, 'you c an fin d o u t mo r e a t

http Jtwww.avirt.corn.0


FEBRUARY 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

TECH ENTERPRISE

been moved to the remote desktop system. that is remotely controlling it. Performance your remote system and then connect it to There are admittedly a few challenges to also depends on how fast the changes to the the host desktop computer to transfer the taking this rigorous approach to the use of screen (which result from the movement of newly created documents. ln pcAnywhere, you can do this by either remote control applications. The first is that the mouse or entry of keystrokes) are reflected back to the remote user. If it takes several "pasting" data from one computer to anoth- you really need to have a good, reliable and seconds for the screen to update every time er or by simple file transfer. Whichever way c onstantly available connection to t h e you hit a key, then it is unusable for all but you do it, the theory remains the same — the "host" system. If the connection is variable the most basic tasks. desktop system remains the central reposito- or prone to crashing, the whole scheme falls In many cases, however, you would not ry for all your data. You could throw your apart. You also need to look at whether or want to bother actually creating the data notebook computer out the car window, not you will need some form of wireless You leave it in a taxi or drop it into the ocean and access,and whether that wireless access is while you are connected movements and keystrokes fmm the system would typically create the documents on you would not lose any data as it would have fast enough to reliably support the operation of the remote control software. Secondly, you must regularly back up the data on the host system. While it is good to have all your data held in one location, it must not be the only copy of that data. If the I : I I I I hard disk of your host system fails for any reason, you must be able to retrieve your information. Finally, you need to decide what to do about email messages. They can be one of 36" WIDE FORMAT PRINTE Q/ PLOTTER the most vexing aspects of running two com• Adobe PostScript 2, HPGL puters. You end up with different sets of messages on different computers. And if you • 40Mb RAM, 1Gigabyte Hard drive need to reply to an email message, it doesn' t • Up to 36" wide media; 150 feet long help if the original message is on another • Canvas, Vinyl, Backlit, Banners, etc. machine. Remote control software offers a great • Lower Cost of Ownership solution to this problem, particularly if you DEM O P R I C E • . P L E A S E C A L L make your remote connection via a cable modem or network and can therefore offer access to your desktop PC via the Interne. You simply refrain from sending any email COLOUR CAPABLE LASER PRINTER via the notebook computer's own local email • Adobe PostScript 3, HP PCL 5c software and instead have it all come into • 1200 dpi mono; 1200 dpi colouroptional your desktop machine. When you want to send or receive a mese 16 pprn mono, 5ppm with opt. colour kit sage, you connect to the desktop machine • Letter & Legal Paper sizes; Auto Ouplexoptional remotely and copy across the message you • 133Mhz Processor with 16Mb RAM want to send, receive or reply to. Some would argue that Web-based emaii (such as • 10bT Ethernet and Parallel standard Hotmail or Yahoo mail) is a better option for S TREE T . P R I C E . . . $ 2 , 4 0 0 this, but you get far more control of your messages with a full-blown email application like Outlook 98 than you will ever get out of 13" x 19" COLOUR LAS-ER PRINTER

Remote access ln the real world

Continuedfrom page 96 network or a high-speed cable modem connected to the Internet. In this case, it is possible and reasonable to run applications remotely that you simply could not do if you were connecting at standard 56Kbps modem speeds. The performance of a remote control application is limited by how fast the "host" computer can accept and process the mouse

remotely.

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• Adobe PostScript 3, HP PCL 5c • Up to 1200 dpi colour resolution ~ 16 lb bond to 120 lb. card stock • 16 ppm monochrome, 4ppm4-colour • 133Mhz Processor with 64Mb RAM • 10bT Ethernet and Parallel standard

These are but a few considerations for those who want to use remote control applications to access their desktop computer from their mobile system~nd some of the advantages they may enjoy by doing so. CI

S TREE T P R I C E . . . $ 7 , 9 0 0 FAST, EASY 4 INEXPENSIVE TO USE • • • • •

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llew securelsyour network? Continued from page48 Personal exposure Though network security is essentially a business issue, the concern for consumers lies in the ability of businesses to secure credit card numbers, personal data, medical records, tax or other financial records, in a manner that will p revent unauthorized access. Given that the possibility of a hacker getting hold of your personal information and using it for fraudulent purposes is very slim, there are precautions we can take to further reduce that possibility. First, keep the amount of personal infor-

mation you provide on the Internet to a minimum. Next, if there are passwords involved, never choose the same passwords you use for access to your home or work machines. Also, some of the more cautious among us have thought of acquiring low-limit credit cards specifically and exclusively for use in online transactions, protecting the regular, higherlimit card numbers from Internet exposure. Perhaps it might simply be wiser to wait a while, continuing to conduct our daily affairs in the more traditional fashion by

actually getting up and going outside! 0


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meek .............


THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

TECH E N T E R P R I SE,

LED vs. aser With color printing on the rise, Okidata offers an attractive alternative to laser By INegan Johnston

B

others. Okidata also offers a five-year warranty on the printheads. The Okipage Sc series printers offer true usinesses are just discovering the bene-

fits of color printing according to Okidata's Lon Campbell, who was in

expanded to a maximum of 80 MB RAM, and a 600-sheet letter/legal paper capacity. In its campaign to win over business customers, 600x600 dpi (dots per inch) resolution. They Okidata offers toll-free customer support 24 come with 32 M B Ram, which can be hours a day, seven days a week. And, accord-

ing to Campbell, when you call, you talk to a human voice. Contact Okidata or your local reseller for

details on Canadian pricing. 0 Okidata, httpJ/www.okidata.corn

TCIPsVancouver office in late 1998 promoting his company's newest business-class color LED printers.

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Campbell, general manager of Okidata's Canadian operations, cited statistics showing the effectiveness of color business documents: • Invoices highlighted in color are paid up to 30 percent faster than black and white invoices, according to a study by Xerox Corporation. • There is a 65 percent increase in retention of material when full color is used instead of black and white, according to a study by the University of Pennsylvania Wharton School of Business. According to a 1998 Dun and Bradstreet study, businesses have picked up on these numbers. The research firm found 50 percent of small and medium enterprises plan to buy a color printer in the next 12 months. And Okidata hopes to capture a good chunk of this market with a technology it says is simpler, faster and has better results than laser printing technology. Campbell said LED (light-emitting diode) printing is a technology whose time is just about to come. Light emitting diodes (LEDs) focus light through fixed precision lenses to electroni-

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Sc series printers is comparable to the cost of similar class lasers. The color toner chambers can be filled up separately, he noted, which is desirable if you use one color more than

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cally etch the color (yellow, magenta, and cyan) and black portions of documents onto four synchronized photoconductive drums. In a single direct pass the four toner colors are laid onto the paper then fused. With a laser printers, the paper has to make four passes (one for each color) to process a fourcolor image, and a fifth pass to fuse the color. Because of t hi s s ingle-pass process, Okidata says the new LED printers it is targeting at the growing color business market, the Okipage Sc and Sn, are "approximately 2.5 times as fast as the 3 to 4 ppm [page per minute] color laser printers." With this single-pass process, LED printing is not only faster, the printed results are more precise, Campbell says. As well, there is also almost no paper jamming, so a wider variety of paper types can be used. Campbell said the cost of consumables (toner cartridges, printheads) for the Okipage

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SUB JECT T O CHA N G E W IT H O U T N O T IC E


THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

By Creeme Bennett

Apple unveils funky new G3s,

t Macworld Expo in San Francisco in p

p

early January, Apple's "iCEO" (interim hief executive officer) Steve Jobs pleased Apple fans and industry observers

and fruit flavored iMacs

with the news that the iMac has not only been the bestselling PC in United States during the last few months, but Apple is set to announce its fifth consecutive profitable quarter. Jobs also made some new product announcements to the packed house at Moscone Center.

Rage 128 graphics chip, 16 MB of graphics memory, up to 100 GB of internal hard disk storage (!) and stylish, but to our eyes slightly garish, plas-

Jobs demonstrated the 400 MHz 63's speed by comparing it to the fastest 450 MHz Pentium 11 PC from Compaq. The Mac was well over twice as fast in a number of benchrnarks and real-world tests. Jobs also delighted the crowd with a v i deo spoofing HAL9000 from the movie 2001p A Space Odyssey, in which HAL is so jealous of the superior speed of the 63, he self destructs. The new G3s, according to Jobs, are also the most expandable «omputers Apple has ever released, despite the fact that they lack ser-

ial ports and a floppy drive. Even SCSI is gone from the motherboard, 'and is available only as a

US$49 aden PCI card. The key t o th e e xpandability i s t h e USB (universal serial bus), similar to that found on the iMac„plus a pair of connectors you might not have seen before: FireWire. A high-speed FireWire port, or IEEE 1394, as it is known in techie circles, allows up to 63 devices to be cormected at the blazing speed of 400 Mbit/sec. (UltraWide SCSI 2 yields a

maximum of 80 Mbits/sec throughput). Combined with a pair of onboard USB ports (which, with expansion hubs, can accommo-

date up to 127 USBdevices), the new 63s are indeed highly expandable, and easier than ever to configure, thanks to the dynamic device driver configuration and plug-andplay installation o f U SB and F ireWire devices. The new 63s are easier to upgrade, too,

Store's 10 million hits per day), and a version of WebObjectsactive server technology, which was acquired when Apple bought NeXT back in 1996. Full implementations of BSD 4,4 Unix and Java round out Mac OS X Server, which Jobs said will be priced at US$995.

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Jobs also announced Apple"s licensing of OpenGL from SGI, and offered a

number of examples of why this was Studio Displays three internal hard drives anu sockets for up

Along with the new 6 3s, Jobs introduced a trio of Apple monitors, including a 17-inch DiamondTron model priced at US$499, a 21-inch Trinitron model priced at US$1,499, and a "reskinned" 15inch Apple Studio Display active-matrix flatpanel display at a ne w l ower price of US$1,099. The CRT models featured iMaclike blue-and-white plastics, with a unusual tripod base. Jobs said the 21-inch inch model featured "magic circuitry" that continually compensates for changes in the display,

to 1 GB of RAM. Also standard, is 100 Mbit Ethernet. Although Jobs didn't mention it, the new desktops include the Apple Desktop Bus port found on current models, which should help solve some of the problems iMac users have found running certain dongleprotected programs. Standard Apple mice and keyboards, of course, can also be connected via ADB. Apple says there will keeping colors properly calibrated. be four standard models Mac OS jfServer of the new G3, plus a number of built-to- Jobs stunned the crowd when he brought out order options, includ- a rack of 49 iMacs and displayed different ing DVD-RAM drives, gigabit E t hernet, and up to three 36 GB IBM drives.

According to Apple

Canada's

western r egional m a nager K e n Fordham, the new G3s will range in price from the "mid$2,000s to about $5,000." Check the A p p l e S t o r e on l i n e at

httpJ/www.store. apple.corn for more details on the new G3 desktop models. Fire Wired FlreWire, as Jobs noted, is ideally suited for digital

video and high-capacity storage. In f act, Appl

e showed digital cameras from Canon, Nikon and Sony with built-in FireWire ports and demonstrated a real-time digital video stream on the screen of a

via a dever (and lockable) door on the side of 63 PowerMac direct from the Sony the case that drops the entire motherboard

Server. Mac OS X Server, says Apple, is ln beta now and will ship in February. The platform is based not on Mac OS underpinnings, but on Mach. According to Apple, Mac OS X Server allows Macintosh clients to "Netboot" — starting up and accessing applications from a server, even if the client computers don't have their own internal hard drives. The product also includes Apache Web server (which

i'

tics, with "63" emblazoned across the side in huge letters, protruding handles on all four comers, and the same sort of translucent blue and white polycarbonate

plastics that made the iMac an eyewatcher.

video served from — surprise —a Mac OS X

Apple says it uses to handle the Apple

New 63 Power Mec deslrtop models Previously code-named Yosemite, the new G3 models feature G3 processors from Motorola and IBM (not Intel, as Jobs stated) with speeds up to 400 MHz, a 100 MHz bus, ATI's hot new

digital videos running — seemingly flawlessly — on all of them at the same time, with the

camera. Better still, by connecting a second

out into the open, revealing 3 PCI slots, one FireWire-equipped Mac, the video appears on oddball 66 MHz PCI slot, space for up to its monitor, too.

good news. OpenGL is an industry standard 3D API now used by nearly aII mainstream operating

systems (including Windows 95, 98 and Nf, BeOS, a number of Unix-based workstations

and, ln a future incarnation, the Mac OS) to provide the underpinnings'that allow real-

time shaded displays of 3D graphics such as those used in highwnd 3D engineering and design applications. But 3D graphics are increasingly important to c onsumers, too. Why? Games. Indeed, Jobs and Apple product marketing vice-president Phil Schiller demonstrated the 63's graphics performance the way most of us do: with a game. Playing Dark Vengeance, the 400 MHz 63 displayed frame rates that were about 20 percent faster than those of the fastest 450 MHz Pentium 11 PC with a $200 add-on Voodoo2 card. Jobs said Apple is committed to games ina big way, and he brought

John Carmack, co-founder of id software, onstage to demonstrate the prowess of the new G3 systems' ATI Rage 128 graphics chip at handling the demands of id's next-generation game graphics. Carmack said he was onstage because Apple had "finally gotten its act together" and d e m onstrated, apparently for the first t ime i n p u b lic, i d 's p

forthcoming g a m e, Quake Arena, and said developers licensing id's

s oftware e n gin e wi l l essentially ttet a Mae port for free, noting that only about 15KB of code in the product i s Ma c -specific. Quake Arena, says Carmack, is due for public beta some time in March.

Also of interest to games fans was the announcement of a S ony Playstation Continued on page6$


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THE COMPUTER PAPER SC EDITION www.tcp.ca FESRUARY 1999

Loud and proud Continued from page 63 emulator from Connectix. Dubbed Virtual Playstation, the US$49 software allows moe than 100 Playstation games to run on G3

4

I I A C A R E NA.

US$1,199. (Existing iMacs are expected to

faster than its predecessors and features a Waldman boasted to scattered applause, are

drop in price, although Apple Canada didn' t have speciflcs.) Apple said the new iMacs, like the monitors and new G3s, are shipping

toolbar button that can autoaiatically fill in forms that require name, address and other personal info. Better still, the new IE4.5 is, says Microsoft, the first Web browser for Mac

available on the Mac first, and the Mac only. Microsoft also updated Outlook Express for Mac and announced MacTopia,a new Macspecific section on Microsoft's Web site at that can print any Web page properly. The http: //www.microsoft,corn/mac. As Henry Norr notes in his report on new release also has full integration with the

immediately. PowerMacs (games not included, of course). We hope the annoying stutter that occurred New InternetExplorer for Mac during the first few seconds of gameplay Also announced during the keynote and Sherlock search engine in Mac OS 8.5 and an IE4.5 at httpitwww.macintouch.corn, of all the won't be repeated during real-world use. available now are a trio of new Mac products interesting feature that automatically adds third-party announcements at Macworld, These announcements, and the news that many top-tier games, including Tomb Raider 3, Heretic II, Quake, Starcraft, Sim City 3000 and Fly, a flight simulator from the team that wrote Microsoft's flight sim, are being ported to Mac and are evidence that

from Microsoft, most notably an impressive new version of Internet Explorer for Mac. Dubbed IE4.5, the new release launches

thumbnail images to images from Web pages none is likely to affect more Mac users than the release of Microsoft's Internet Explorer as they are dragged to the desktop. 4.5 and Outlook Express 4.5. 0 All t hese features, Microsoft's Ben

developers are once again embracing Apple. New, improved lMacs Finally, Apple announced improvements to its best-selling IMac, including an unexpected treat: a choice of colors. Yes, now you can get an iMac in five flavors: strawberry, lime,

• •

blueberry, tangerine, and grape. The new iMacs have a larger 6 GB hard drive, a faster

266 MHz processor, and a lower price:

With NRI's PC Servicing course,

/' What's new Continued fram page21

Dupe-It makes CD copying portable SANTA CLARA, Calif. ( NB) — Corporate Systems Center has introduced, at small business-friendly prices, a no-PC-required CD-duplicator that writes to blank CD media at Bx speeds, The device is selfwontained'and uses an internal hard drive to store bit-by-bit disk images for fast duplication. The device automatically decodes and copies most CD formats including CD-ROM, audio, CD-DA, CD-XA, Mac HFS, Mixed Mode, ISO 9660 and Video CD. For mastering, the device can be connected to a Small Computer Systems Interface (SCSI) card to let a computer design original CDs. The firm says dealer pricing starts at US$595 for quantity orders. CD Dupelt, httpl/www.cddupeit.corn

Cllk drive added to audio MP3

device

ROY, Utah (NB) — Iomega Corp. has licensed its Clik drive technology to Varo Vision for its Digital Pocket Solution (DPS) MP3 audio recorder and player, a device that includes an electronic address book and a voice recorder. Korea-based Varo Vision says it expects to offer the DPS product in 1999 for under US$300. DPS will let consumers store and recall voicemail and telephone numbers as well as play the highly compressed MP3 music files. With the 40 MB Clik disks, Varo Vision users can store up to 40 minutes of MP3 compressed digital quality music or 10 hours of continuous voice recording. iomega, http: //www.iomega.corn Varo Vision, http J/www.varovision.corn

Discreet Logic ships Flame 6.0 MONTRBK (NB) — Discreet Logic is shipping Flame 6.0, its high-end graphics package. The upgrade includes major enhancements to its 2D and 3D visual effects and compositing solution. The product, launched in September on a Silicon Graphics Octane workstation, has project management tools, a new text module, film specific tools and improved desktop enhancements. The makers of the movies Babe: Pig in the Cityand Eneiny of the Statehave already ordered five of the systems, Discreet said in an announcement. Discreet Logic, http: //www.discreet.corn

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Introducing Daytek's DT series —new for 1998! Our engineers have developed an innovative vision of the future. presenting value pricing in a highly reliable series of monitors. For maximum performance and features, choose the upscale VISTAseries. Every model is fully loaded, featuring superior specifications and picture controL

As a leader in display technology, Daytek also offers a range of LCD panel monitors, setting a new milestone in the display market, Your satisfaction is assured with full support and a 3-year warranty, offered through the Da tio n -wi e r vice netw

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uring the past few years, the 3D accelerator market has evolved enormously, taking us from th e S3 Virge "Wow!" era to the S3 Virge "Blech!" era in next to no time — at least in computer years. To get into the right frame of mind for this artide, I dug into the Pre-Cambrian ooze and located an ancient ATI VGA Wonder card. Still supported by Windows 9x, it amply demonstrates how far we' ve come in such a short time. The refresh rate on that card was so slow that at 800x600/256 colors it took almost two minutes (about one second per line of text!) to scroll through this article on our 300 MHz test computer! My advice to all those still hanging on to one of these relics: let it go! Today, even an inexpensive video card (such as any under$100 cards mentioned in this article) delivers impressive bang for the buck. The graphic accelerator market is divided

into many categories, including: gaming Web: http: //www.daytek.ca . f-mailssinfol daytek.c

>,@AYRE Dallas• Montreal • Toronto • Vancouver arr dimeesierrs slews areOu sire. seewablesire rs mallei.

cards, multimedia cards, pro 3Dcards and of course cards targeted at general users. A great graphics card starts with a great chipset. In fact,.there are relatively few

will be quickly supplanted by the Rage 128), the 3DLabs Permedia 2 (ditto for the forthcoming Permedia3),the S3 Savage 3D and the Matrox G200. There are many others (the late-to-the-game Intel i740 is notable for its low price, which helps make up for its somewhat lacklustre performance), of course, but we weren't sent any review units and, hence, they weren't tested. Choosing the bestgraphics card In this test, we evaluated graphics cards based on a number of criteria: 2D and 3D image quality, ease of configuration, performance and features, Not all of the cards requested arrived in our Labs, but tests have been conducted on the following chipsets: • ATI Rage Pro • ATI Rage 128GL • Nv idia Riva TNT • 3D Labs Permedia 2 • Ma trox G200 • S3 Savage 3D • 3D fx Banshee

tive observations. Our test results, below, are divided into a few different categories. We tested the products on a number of different systems. These include those based on older processors (150 MHz Pentium, 180 MHz Pentium MMX) and newer ones (300 MHz AMD K6-2, and 266 and 350 MHz Pentium Ils) that we feel represent a reasonable cross-section of PCs currently used in homes and offices across Canada. Testing the cards on both fast and slow processors yielded some interesting results, Some cards definitely require a fast PC to really pay off. Users with older PCs may also find these tests valuable to get a feel for how different cards fare as possible upgrade solutions.

ATI All-In-Wonder Pro The heavy shielding around the TV tuner section of the All-In-Wonder produced excellent image quality, with no visible distortion, even when the video output was routed through a C reative Labs Encore DVD

We also describe some of the features decoder card and a Voodoo2 aden accelerthat 3D garners and graphics professionals ator card. Moreover, the card provided exceldemand from today's cards and look at the

lent AVI and MPEG playback.

We encountered no serious problems chipsets driving the vast majority of today' s architectural advantages of AGP versus PCI, sales of mainstream 3D accelerators. A few of Our benchrnarks are based on a number of installing the AII-in-Wonder Pro on any of the hottest sellers include cards based on the NVidia Riva TNT, the Voodoo Banshee (and i ts add-on cousins, th e V o odoo a nd

Voodoo2), the ATI RagePro (which we think

popular test suites, including BAPCo for 2D

the systems tested, except occasional crashes

graphics tests and 3DMark99 for 3D features. when the beta OpenGL driver was installed. We also ran a number of popular games and Driver updates have addressed most early OpenGL-based 3D applications for subjecContinued on page7l




THE COMPUTER PAPER BC EDITiON www.tcp.ca FEBRUARy 1999

%P gralphlcs accelerators Cotitbiued from page6$ Windows 98 and NT limitations and existing drivers worked well under Windows 95, 98, NT 4.0 and NT 5.0 (also known as Windows 2000). Although the card can operate without a dedicated IRQ, some functions, such as those provided by Microsoft's WebTV for Windows, require the IRQ jumper on the card to be set.

SerloIIs display anomalies On the downside, the All-in-Wonder -.like ATI's other cards based on the Rage Pro chipset — is not a good choice for 3D gaming. As our image quality tests reveal, there are clearly visible texture-map artifacts and MIPmap anomalies, Also, garnes show grainy images due to lack of trilinear filtering and full-scene antialiasing. Thus, most games have image quality problems and suffer poor performance with the Rage Pro, The company's relatively poor OpenGL driver is also a liability for garners and 3D buffs. Benchmark scores for this card were the lowest of all cards tested here: the PCI version rated 246; the AGP version scored 536 in 3DMark99 tests, A so-called "Turbo" driver released in mid-1998 improved performance on some tests, particularly the not-highly regarded Winbench98. Even with this driver, the Rage Pro is considerably slower than the TNT in most benchmarks, rating a 317 in our BAPCo test. AVI and MPEG-1 playback perforinance, however, is excellent. Two-dimensional graphics performance in desktop publishing applications was also above average. (See the AOpen review below for more details.) To its credit, extensive color correction and desktop configuration features are included, A Inenu-tray icon and Display Properties tabs provide access to various features. And, despite the fact that the beta OpenGL driver exhibited some problems, it improved performance significantly in applications using that API. We tested the lonsdale b37x beta version of an Open GL installable dient driver for ATI Rage Pro with mixed results. The driver increased frame rates by 50 percent over Microsoft's non-accelerated software driver, but we experienced a significant number o' f crashes in Windows 98's iexplore.exe that vanished after removing the update. A newer driver (dated Dec. 8, 1998) is now available at httpi/www.atitech,corn/betadN/index.htmk The All-in-Wonder Pro includes TV and S-video out, Dolby Digital out (optional), video capture, closed caption keyword search/capture, TV Magazine mode (captures closed caption text and periodic images, and formats them as RTF documents), audio pass-through, and comes bundled with a decent software s election, i n c l uding Macromedia Director 5.0, MGI VideoWave 1.5, and the racing game Formula 1. The All-in-Wonder Pro is a good 2D card, a versatile multimedia solution, but a poor 3D card.

Diamond Viper 550

Based on the Riva TNT chip, Diamond's card was the speedchamp in our tests. However, leading-edge performance comes with some bleeding-edge caveats. We experienced compatibility problems on two of three systems tested, and we were completely unsuccessful in getting any TNT card to work properly under NT 5.0 on our AX59Pro (Socket 7) test system,although others report that the NT

4.0 driver can be used. On some of the systems we used to test the Viper 550, a problem occurred when running a program that utilizes Direct3D. or OpenGL, such as a 3D game. The program froze after a few seconds and remained frozen for about 10 seconds, after which it would briefly unlock for a split second. It then repeated this pattern, forcing a reset. In other words, no matter what Direct3D garne or OpenGL game was accessed, it would always freeze after a few seconds. In what is apparently a separate problem, the high heat levels generated by the TNT chip can cause problems on some TNT-based cards that are not fan or heat-sink cooled, such as the Viper 550. The Canopus Spectra 2500 provides an onboard, self-powered fan, while the Graphics Blaster TNT includes a heat sink, We noticed a few other problems, too. There was noticeable image distortion (jittery edges on images) when video output was routed through a Creative Labs Encore DVD decoder card and a Voodoo2 add-on accelerator card. (No visible distortion was noted when these cards were not present.) - The card does not work properly unless an IRQ 'is allocated for VGA in the PC's BIOS — an issue the manual neglects to mention. Although th e d r ivers are easily installed, system lockups occurred periodically o n t w o o f o u r te s t p l a tforms (SuperMicro Pentium II and AOpen Super 7 motherboards) when 3D f eatures were accessed using August '98 or October '98 drivers.Many other users have reported similar problems on Usenet. (There was no information on t his problem at the NVidia or Diamond Web sites, however a troubleshooting article at http: //www.cetinc.corn/hardware/arti-

cles/graphics/video trouble. html provides useful tips.) The original August '98 driver did not work with AMD K6-2 or Socket 7 boards based on the ALi chipset (and removing the driver apparently trashed the registry on one of our test systems!), however both are addressed by the October '98 update from

http: //www.diam ondmm.corn. Meanwhile, as noted in a review on

http: //anandtech.corn, VIA recently released version 2.9 of its AGP GART drivers, which addresses most of the comp atibility issues with that chipset. These drivers can be found at http: //www.via.corn.tw. However, despite the fact that the card worked correctly on all BX motherboards we tested it with, it has widely documented problems with many Super 7 boards and some LX boards,and we encountered a bug when uninstalling it. The August '98 Diamond driver disabled our Windows 98 Display Properties dialogue after uninstaliing the driver. Re-instafling Windows didn't fix this problem, nor did running the System File Checker. The Diamond driver'is, by default, configured to pop up when the right mouse button is dicked on the desktop, which has the potential to confuse those who access the standard Windows 95, 98 or NT Display Properties in this fashion. Minor texture-map and alpha-channel anomalies (textures flashing about over the rendered visuals) were noted with the packaged drivers, which also produced slightly incorrect MIP-mapping. However, these issues are addressed by updated drivers that can be downloaded. Anisotropic filtering, provided by the TNT hardware, is turned off by default in the Diamond driver software, although it can be tumed on

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Labs Encore DVD decoder card and a DVD playback. AVI and MPEG-1 playback Voodoo2 add-on accelerator card on one of was good. The Viper 550 also includes TV our test systems, even when using the reverse of the Spectra 2500, the Viper edged past its out, providing an opportunity for big-screen pass-through on the Canopus card to connect the Voodoo2. No visible distortion was TNT-based competitors in several aspects of gaming fun. evident, however, when these cards were not The Viper 550's 2D performance is excel- 3D performance, scoring 1804 in our highpresent. Two-dimensional image quality was lent. With a 2D Winmark score of 229, it eas- end (350 MHz Pentium 11) 3DMark tests. slightly better than the Permedia 2. Like the In all, the card provided great perforily trounces the Rage Pro, which scores a 187, Viper 550, the Spectra 2500 exhibited some Also based on the Riva TNT, the Spectra, like mance and very good graphics fidelity on and edges out M atrox's G200-based Millennium II, which rates a 222. Running our Windows 98 test systems (at least the the Viper 550, produced noticeable image TNT setup quirks, but yielded excellent perthe BAPCo benchmarks, it scored an impres- ones we managed to get it working on!). It distortion (jittery edges on images) when formance in both ZD and 3D. Indeed, substiwas also the only TNT-based card tested to video output was routed through a Creative tuting this card for the Rage II+ we used dursive 394. ing our recent motherboard tests boosted the BAPCo score of our 350 MHz Pentium II test system from 317 to 388. The 1.10.04 driver that came bundled with our card scoied 1648 in our 3DMark tests, but the Oct. 26, '98 driver update available from the Canopus Web site improved 3D performance — although not by much. The update yielded a 3DMark score of 1650 in our high-end (350 MHz Pentium II-based) tests. Polygon rendering and some other operations were faster than the Viper 550, though.

include a DVD player, providing fair-quality

Perhaps because the driver does not enable anisotropic filtering by default and the MIP-mapping quality is lower than that

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Problems in 3D tests However, the Savage 3D continues to suffer

from driver problems, notably the incorrect Continued on page 7$


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:4)VCR 6.4G8.88128.ATI VIDEO AOPEN AX6BC MAINSOARD INTEL PENTIUM II-350 CPU 64MB PC100 SD RAM PANASONIC 1A4MB FLOPPY DVD HITACHI 3RD GENERATION FUJITSU 0.4 UDMA HARD DRIVE SOUNDBLASTER PCI • 128 SOUND ATI XPERT 00 AGP OMB VIDEO USA 58K/VOO VOICE/FAX MODEM AQPEN SPILL RESISTANT KEYBOARD LOGITECH 2 BUTTON MOUSE GNT5000 SPEAKER 9tSUBWOFFER PERFECT 10' ATX TOWER CASE

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processor clock. 512K L2 cache, I ZSMO ultra lest 1OOMHz system memory 100MHz bue clock, U2W SCSI Controll • r, U2W SCSI 4.5GB Hard Disk, Mstrox G200 8MS Video,16bitsound system, 32X Msx SCSI CD-ROM,

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Network Hub:

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INS-Windows 98 OEM CD 9 Manual Windows NT 4.0 Workstation Preinstelled.

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12.1 TFT $2,270 330CDT P 266 13.3"TFT $3,570 4000CDT Pli233 12.1"TFT $3,680 4005COS Pll233 13.1"TFT $4,425 7000CT Pii 266 14.1"TFT $6,810 787DVD Pil 266

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• Windows95 .....„,.......... $140

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15.1" TFT Pll 266 .......$4,780 15.1" TFT Pll 300 .......$5,120

HardDrive4.0/6.4GB ............$395/595 NiMH/Li•ton Battery ............... $165/220 Memory 32MB,............................ $120 PCMCIAMPEG Card..................,.,$320 Memory 64MB ............................. $195 LS120 .......................................... $260 PCMCIA56kFax/Modem Card......$120 2XDVD ........................................ $475 D-Link PCMCIAEthernet Card......... $95

ATI ALL-IN-WONDERVGA w/TV Output 8 NB VGA Card

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Note BookAccessories

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Super 7 VIA/ALI Aladin Sound BlusterAWE64 64 NB SORANPC-100 8.4GBtlltra ONA HardDrive 17 " Monitor 36X CDROM 56K V.90Fax/Modem Windows 98Keyboard Hl-RESMouse& Pad Microphonefor Internet 280 WaN3DSpeakers 17" AlX TowerCase K68: .............333MHz $1299 K6II: .............350MHz $1349

14.1" TFT Pit 266 ....$3,535 14.1" TFT Ptl 300 ....$3,950

14" Monitor 32XCDROM 56K V. 90Fax/Modem Windows 98Keyboard Hi-Res Mouse8 Pad Microphone for Internet 140 Watt3DSpeakers 17" ATXTowerCase

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Super 7 VIA/ALI Aladin 16 Bit 3D Soundw/1MB Cache

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ABIT BHS (Intel 440BX) 16 Sit 3D SoundCard

32 MB SDRAMPC-'I00 4.3 GB Ultra OMAHard Drive

Ml RAG E (Camera Build-ln)

w/TVOutput8 MBVGACard ASIT SH(Intel 440BX) Sound Blaster Live 256 64 NS SDRAN PC-100

8.4 GBUltra ONAHard Drive 19" Optiquest V95I Crea6iveOVDROM 56K V.90Fax/Modem Windows 98Keyboard

GNT 5000A Watt3D Speakers

w/Suh Woofer 17" ATXTower Case

K6 II: ............. 300 MHz $1695 K6II: ............. 333MHz $1720 K6ll: .............350MHz $1760

Lexmark 1000/3200 .... ............. s1e5/255 ....... 3295/405/499 ..... 3190/249/2ao Epson 540/740/e50,... ..... 3159/230/340 ..... 3190/2to/250 Xtdt~tzd ..... 91 50/200/250 Ssvirge4MB ..................................... ........ 341 ................... st 1 5 Trident AGP W/4MB ........................... 3> is/i40 ................... $330 ATI @Play 4/SINS ..............,................ ........ S95 ATI xpert 99 W/eMB ........................... ATI All-In-Wonder Pro 4/eMB ............. 3195/220 ...... 314 ATI Proturbo PC2TV 2/4MB ............... ........ se ATI xpression PC2TV 2/4MB .............. $110/140 ... seo/90 ...... S1 0 ATt 3D Charger 4MB .......................... ...... Si 9 ........ Seo Matrox G1004MB .............................. Matrox G20O eMB .............................. ...... 3155 ....... Seto/950 Diamond Fire GL10008MB ............... ...... S220 ..... 9190 ....... 3259/399 Diamond Monster II Fushion 15MB ... ....... 3355/530 Diamond Viper 550 15MB ................. ..... S215 ....., 3255 ....... Sl 50/1 79 Creative Labvoodooii eMB ................ ...... 31 80 ....... $205/41 0 Creative Riva TNT 15MB ....................

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Tel: (604)Web 876-5558 • FaX: (604) 876-2255 site: http: ///www.cns-notebook.corn E-mail:cns©cns-notebook.corn ' Price and product availability are subject tochange without notice. We are not responsible for typographical errors. 30% restocking for returns. Prices reflect 3% cash discount.


THE COMPUTER PAPER BC EDITION

www.tcp.ca FEBRUARY 1999

3D graphics accelerators

Matrox's PowerDesk software is provided for desktop display and color management. Additional software is provided for video capture, editing and output tasks. Some tasks, such as changing refresh rates, are cumbersome, however. The supplied video capture software supports standard video for The most egregious display error occurred Windows applications (induding Premiere, during the section of the 3DMark99 demo in and Media Studio Pro), performs an array of which a series of concentric squares pulsate tests, and makes suggestions to help you and twirl on screen. The PA70 displayed a properly configure your monitor, TV, hard horrible mess completely unlike the image drive, etc. that was supposed to be there. Even the Rage Pro, which also showed severe display anomalies during this test, was mostly correct. The second problem, as shown in our image quality tests, was a lack of proper transparency in the Game ¹I t est. Other transparency values looked correct though, and MIP-mapping and subpixel accuracy was superior to all other cards tested. Interestingly, our tests of desktop publishing a nd gra p h ic s ap p l i cations (PageMaker, CorelDraw) and desktop presentation applications (Lotus FreeLance) showed that the Rage Pro, which the Savage3D trounced in 3D tests, slightly outperformed the card here. With a 3DMark99 score of 975 (on the 150 MHz Pentium), the Savage3D was just behind the TNT cards, scoring just 2.5 percent lower than the Creative Labs Graphics Riva TNT. Sale Price Composite and TV output are provided, Simultaneous output to CRT and TV is possible.Like the Rage 128, the S3 Savage 3D features superior DVD playback capabilities by -Intel Celeron-300A Mhz CPU providing motion compensation and hard-440LX ATX Motherboard/AGP ware sub-picture blending. -32MB 16$pin SDRAIN

Indeed, we were surprised to learn that our test system's Maxtor DiamondMax 5.2 GB hard drive was over double the speed of the other two drives in th e system: a Quantum SE and a Western Digital Caviar drive. As you might expect, video capture and playback is smoother from faster, properly defragmented drives. The G200 is sometimes slagged as being slow, but it still fell within about 10 percent of the 3D performance of the leading TNTbased card with it s bundled drivers. A

Continued from page 72 display of some transparent items in the 3DMark99 image quality tests and demo. Using the AOpen Navigator PA70 driver releasedated Dec. 3, 1998, the card failed two tests miserably.

.

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The Marvel is available in two versions, with or without a built-in TV tuner. The G200-TV version we tested includes TV and S-video out, closed caption keyword search/capture, video capture, audio pass-through, and more. The Marvel G200-TV produced crisp, stable images in our 2 D t ests, thanks to Matrox's high-quality RAMDACs. We detected no visible image distortion; the card yielded well-saturated colors and provided excellent video for Windows playback (marred, however by the fact that a dormant videoinput window causes interference in AVI playbacks). The G200-TV was the only card tested to support TV out at a resolution of 1,024x768. Indeed, 2D image quality in general was excellent — the best of the cards tested here. With a default gamma setting that is slightly darker than most other cards, the G200 yields deeply saturated colors. A "prebeta" OpenGL ICD driver released Dec. 9, 1998 from http:/twww.matrox.corn, offers limited OpenGL support for games, albeit at frame rates below that of Matrox's Direct3D Wrapper driver. We detected no obvious visual anomalies in our 3D tests.

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Interestingly, the G200 not only supports multidisplays in Windows 98 like all of the cards tested here, but it can drive multiple displays under Windows NT 4.0 too. A separate, high-quality breakout box provides video (composite, s-video, and cable) and audio connectors. It produced truly excellent full-screen video captures and output to VCR — much better than we achieved with ATI's All-In-Wonder Pro. However, the Marvel lacks the All-In-Wonder's TV Magazine and its still-image capture quality is surprisingly poor, even in highguality mode. Still, its video capture and output capability is outstanding for a product in its price range (US$250 to US$300). It supports Motion JPEG, yielding significantly higher resolution captures than the ATI products, especially at i t s d i sk-hogging 704x480 maximum capture quality. Although the video capture driver is still subject to the infamous 2 GB file limit of Windows' AVI format, a downloadable update to the Matrox PC-VCR Remote utility works around this problem by automatically creating a series of files, should the 2 GB limit be surpassed. It's a bit kludgy, but it's better than nothing. We were also very impressed with the video editing suite supplied with the package: Ulead's MediaStudioPro 5.0VE (a free update to version 5.2VE is available on

end (350 MHz Pentium II) 3DMark99 tests. For comparison, on the low-end 150 MHz Pentium-based system we also ran our tests on, this card rated an even 1000. Like other TNT-based cards, it requires an IRQ and comes with good OpenGL ICD drivers.

Permedia 2 Cards

• Creative Labs Craphics Blaster

Exxtreme • ShlkatrOnlCS DariuS lf

• Leadtek Wlnfaat2300) The cards presented no compatibility problems, other than some visual anomalies in certain games. The Windows NT 4.0 driver

from http: //www.3dlaba.corn worked well under Windows NT 5.0, and we had no difficulties setting up dual displays under Windows 98, using recent drivers. The Shikatronics Darius LE (AGP or PCI) cards we tested exhibited no problems when using the supplied drivers

(which appear to be based on 3D Labs refer-

ence drivers). No color correction features are provided in the reference driver; however, an Oct. 5, '98 update on the Creative Labs site adds Colorific support for the Exxtreme. The 2D performance of the Permedia 2 is good, although AVI and MPEG playback is only fair. Although all of these cards score Ulead's Web site at http: //www.ulead.corn). low in 3DMark99 tests (the Darius LE scored Although the VE version lacks the Character 603), the Permedia 2 fared exceptionally Generator and a few other features found in well in OpenGL and ViewPerf CDRS-03 tests, the full version, it is both faster and in many where it outperformed the TNT in many ways more capable than Adobe Premiere. respects. In short, the Permedia 2 is optiP articularly impressive is t h e "Instant mized for OpenGL, not for games. Preview" function — a vast improvement Permedia 2 cards with 4 MB or 8 MB of over Premiere 5.1's sluggish rendering. video memory are among the most inexpenA coupon that comes with the Marvel box sive and cost-effective OpenGL accelerators can be sent in for a copy of Avid Cinema, available. another video-editing package. Any one of the Permedia 2-based cards listed here would make an excellent choice for a Windows NT system (we tested these cards successfully on Windows NT 5.0 too), or for those users who don't plan to play many games. Note, however, that 4 MB cards such as The Graphics Blaster TNT is a fairly bare- the Graphics Blaster Exxtreme Value

Creative Labs

Graphics Blaster TNT

bones approach to a TNT-basedcard, offering

(http: //www.soundblaster.corn/graph!cs/exxtreme-

no special features and only a heat sink for cooling. The driver is supplied with anisotropic filtering that is turned off by default, and the 3Deep and Colorific drivers that ship with the company's Banshee product. The Colorific utility provides superior color correction features via a procedure in which you select a series onscreen images to assist the system in building a color calibration profile for your particular monitor. The utility automatically updates the built-in ICC in Windows 98. Meanwhile, the 3Deep driver provides a cutesy interface for tweaking display settings in games, etc. It

value/) offer only 256 colors double-buffered, o r 6 5 ,000 c o l or s s i n gle-buffered a t 1,280x1,024. An 8 MB version (which we' d

vers are downloadable at http://www.creaf.corn.)

MPEG playback was only fair. However, the

recommend overa 4 MB model) handles

1,280x1,024 and 65,000 colors triple-buffered or even 16.7 million colors single-buffered. Indeed, Quebec-based Shikatronics only sells 8 MB versions of its AGP or PCI-based Darius LE cards. These cards provide exceptionally good OpenGL drivers, decent DirectX drivers, plus support for Heidi (3D Studio Max). However, despite t h ei r i m p ressive OpenGL performance, we do not recomallows you to alter the "gamma" (brightness), mend Permedia 2-based graphics cards for which can greatly improve the display quality systems that will be used for games. We encountered improper (and usually terrible of games — many of which were optimized for the lighter gamma defaults of Voodoo-based looking) displays of transparent alpha-channel bitmaps in games and benchmarks, display products. Like other suppliers of TNT cards, the dri- using a number of different driver releases. vers have been updated several times since Our ZD tests produced no visible image the release of the product. (Creative Labs dri- distortion, but text looked "thin." AVI and The manual does not mention that the

Permedia 2's 3D performance in Open GL

card does not work properly unless an IRQ is applications was very good — the best of all allocated for VGA in the PC's BIOS. The driver supports multi-displays in Window 98.

chipsets tested here. The OpenGL ICD drivers nicely accelerate both full-screen and

Twodimensional performance was very windowed applications, albeit not as robustgood, rating a 388 in BAPCo. However, the Creative Labs Graphics Riva TNT yielded the lowest 3D score of the TNT cards with default settings rating a laggardly 1537 in our high-

ly as the $1,000-plus cards. None of the Permedia 2 cards tested

caused any fatal problems on any systemtestContinued on page 79


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THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

TCP TEST LABS g

3D graphics accelerators

sional lockups). The 3Dfx OpenGL ICD is weak compared to that provided by most of its competitors, It only accelerates a few full-screen games and even then not as quickly as TNT, Savage 3D, Rage 128 or Permedia 2-based cards. The Banshee scored an impressive 1029 in our 3DMark tests on th e 150 MHz Pentium. This PCI card performed comparably with TNT-based competitors in 16-bit graphics mode (the maximum allowed by Other than 3Dfx's lighter than usual (but the Voodoo2 chip) at just over half the price! customizable) gamma defaults, image quality This is especially remarkable, considering the was excellent — better than that of TNT or Banshee we tested was a PCI model, while Savage3D-based cards. Gamma defaults were the TNT cards were AGP-based. Unreal time lighter than usual, with some banding in demo frame rates were just 1 fps (frames per multitextured alpha blends, due to the chip's second) slower than those of the TNT. 16-bit rendering. The 3DMark 99 texture resNo other problems were noted, with the olution test yielded lower than expected exception of the lack of support for 24- and bitmap resolution. In other tests, however, 32-bit 3D rendering — an issue we think is image quality relative to the reference images overrated in general. Indeed, the proprietary was excellent: a little better than the TNT in Glide API used by t h e V oodoo2-based some regards, and a little worse in others. Banshee is arguably the best supported API in In a basic configuration, we noted no the 3D games market at the moment. In problems. However, the card provides no short, it is an excellent choice for garners. support for dual displays if the Banshee is the Like the company's TNT-based product, primary adapter. It is i ncompatible with the Creative Labs Voodoo Banshee is a basic hardware MPEG-2 decoders such as Creative implementation: just a video out. It's worth mentioning the colordisplay Labs Encore DVD, and our tests revealed that its Open GL support is very limited (fulllimitations of the Voodoo or Voodoo2 cards. screen only, e.g., Quake, Quake II, Hexen II). These chips can display a maximum of 16-bit We alsohad some problems on a Socket 7 color during 3D acceleration. (The 3Dfx Web test system getting the card to properly site describes it as "24-bit color dithering to install its Glide (the proprietary API used by native 16-bit RGB, with 16-bit color 'expanthe Voodoo-series cards) drivers. sion' to display near 24-bit quality.") Some of The Banshee's control panel provides a today's texture-intensive games, which pile number of customizable features, induding layer upon layer of transparencies onto the gamma correction, MP-map dithering and a screen, can result in a dithered or banded disnumber of G l ide/OpenGL configuration play that points to the advantages of chips options, plus an option to overciock the card's such as the G200, TNT or, especially, the Rage 3D hardware (which we found caused occa- 128 that can display 24- or 32-bit color. The Continued from page 76 ed. The drivers worked well under Windows 95, 98, NT 4.0 and NT 5.0, although graphics fidelity suffered in some games.

Q

Rage 128 is already earning acclaim for its abil- V oodoo2. Yet, for sheer value and unsurpassed ity to handle truexolor displays while main- compatibility with the bulk of today's 3D taining frame rates comparable to t h e g a mes, it's hard to knock the Voodoo Banshee.

.

.

':: Editor's Choices-, ,

Creative Labs

for Garners: Canopus Spectra 2500:."::.',,",-;:,' -.:.; ; for someone Intending to:play. a lot of games, who:doesrt'.t:;:know '

Voodoo Banshee

whether:to get a 2D card and a.Voodoo2 or a. ZD13D card with a Riva TNT, we'd get a Riva TNT-based AGP card. You..can always ';.-'.

:, add a Voodoo2 later if support for Glide is desired: The. TNT-;»' " based. Spectra 2500. card from Canopus has a special Voodoo2 ' pass-through conriector built in (and a fan);::„'-...<1",::::.'. .„' ",- Despite the Viper 550'.s slightly higher performince:in:soitte areas and the bundling of..the game Forsakeii with the,Cieative Labs

„'~@~~'~

-":-';;7'.:;:".;-.":-

.

card, the Spectra 2500. is:our recommended- choice .for dedicated

; garners (especially those with an existing voodoo, or voodoo2 card).': . ;Although'it does not'come /undyed: wIth::any. games,: its'graphics" '. quality. and featuies ire the b'est overall.".:::'":::: "',:: ';~;.':.:::.':.:..':.:-',';-.':;;:-"'

.

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: I i latrox Iilaivel C200-TV .": . '-.~'::,: '-:

Both the ATI All-In-Wonder series cards and the Matrix Marvel G200-TV are excellent "all. in-one".: solutions,. but the Matrox.card's better 2D and 3D performance and superior video

: capture'and TV output technology,earns our vote Iri this category-at least until an All-In' Wonder 128 product (based on ATI's speedy Rage 128 GL chip) hits the streets. ' For those who prefer headcf-the-pack 3D features, the Rage Fury is compatible with

. ATI's recently innounced TV Wonder add-m cird,: which providei most of the features of the : AII-In-Wonder to.'nearly any grapincscard, (Matiox Millennium, Mystique, and some S3' based models aie" hotable-::exceptions,: due to" their: lack of-support for the oyeilay mode ' requlrerI by the TV Wonder.). The Rage Fury. a1so provides good quality DVD playback, ;: although not qtiite as good as that obtained with, say, a CreatIve Labs Encore Dxr2 DVD kit.

Value'pick:.Creepie'e LiSs TNT ' For valueeonscious buyers, the Creative Labs TNT board is our value pick, for its aggressive price and well-implemented software. For those who want maximum performance

and (fair): DVD playback features, the Viper 550 is. the,.speed kmg. But once its driver issues are sorted out, the Rage Fury,:with a street jmice of about US$163, could be a serious con-

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S OFTWARE . ~ -

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y8

PhotoMontage lets you put t ogether "albums" of up to 200 images each from the Get Photo screen. These albums are the source of all the images used to create a

montage. This includes the images that make up the mosaic (or "micro-images," in the program's lingo); the picture to be composited; the treasure (0 specific imageWaldo, perhaps? — designated to be hidden among the micro-images); and a signature (a specific image to be placed in the lower right corner of the final image). You can Continued on page8$


Iinllows NTServer Windows NT Ierkstation HP iiotsorvorLH3PII-350Mitz

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SOFTWARE. g Q

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X-Portal dramatically

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By Jeff Evans

of view. Web advertising is an automated process, and the only significant cost of hen I was a k id, I l o ved t h e pulling in huge numbers of largely uninterlibrary — any library. Whenever I ested viewers is the Web user's wasted time. had a question, I would ask the Advertisers w ant "eyeballs" — large librarian for help, and be amazed at how numbers of v i ewers — captured by any often it seemed that she (it was always a she) means necessary. The result of this fundaknew every book in the building. mental conflict between the use of the Web for selling, versus the use of the Web for learning, has so far mainly been a victory X-Portal Web search optimizer for the sellers, at the expense of billions of From: KaufmanConsulting tiny snippets of Web surfers' lives, "stolen" Tel: 416-222-6112, 877-FOR-KCSL by the "search engine spammers." What' s Email: info@kcsl.ca, http: //www.kcsl.ca desperately needed is a tool to put the indiDistributed online: httpy/www.BuySoftware.corn v idual Web user back in control of t h e Price: $74.95 introductory price search process, eliminating all the irrelevant clutter on the Web and focusing much

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improves Web searching experience

Later, as I started to buy books, I gravitated to bookstores where the staff knew and cared about the titles they carried, and could comment knowledgeably about authors and books related to my interests. @YCilblllyw~ ' I N RUN'QHr„, e~ a w ~~ pe a w~ When the World Wide Web o~ " ALhW I A W}ES" i took off around four years ago, I o~3lew ac~ ~ %t pe t o la o came to depend on it as a u¹i"iW:'i'l%0loYNft. research tool. However, I quickly joe- w found that the basic tools for finding information, Internet search engines such as Alta Vista

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numbers of Web surfers. Even if only a tiny

for nearly 20 years. Over 80 million computer users have used his software, mostly with-

fraction of people pulled into a particular Web site have any interest in responding to an ad, that's fine, from the advertiser's point

out knowing it. Kaufman's indexing and search technology is embedded in products Continued on page66

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'


sof TwARE. IRI

THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

A picture is worth 1,000 pictures Continuedfrom page $0 also do some minor editing of individual images. The Get Photo screen is more trouble than it should be. Selecting the images for an album is just a matter of picking them out of a standard file dialog or snagging them from a TWAIN device, but heaven forbid you should try to f ind a specific image for any reason. While the thumbnails are displayed in alphabetical order, it's hard to search visually, as the slider bar doesn't quite function l ike a standard Windows slider — clicking above or below the slider doesn't nudge it up or down, it causes the slider to jump to your pointer. That makes it all to easy to accidentally lose your place. Once you' ve created your albums and at least picked the image for the montage, you can go to the Build Montage screen, stopping along the way to edit your picture if you' re so inclined. From there, you choose the albums you want to use (up to five of your own albums, plus any of ArcSoft's CD-ROM collections). You can give each collection a priority level from one to three; an album with a level of three indicates PhotoMontage should give the highest preference to pictures from that album. A tip: resize and crop large images beforehand, or PhotoMontage will crop them for you, possibly in ways you don' t like. After choosing your settings (the numb er of m i cro-images, how o f ten t h ey should repeat, captions, etc.) and getting one last chance to pick a treasure or signature image, all you have to do is click Okay and wait. ArcSoft recommends a 486 system with 32 MB of RAM as the minimum to run this p rogram. My system, with a 2 3 3 M H z Pentium CPU and 64 MB of RAM, put a medium-sized image (4,080x3,161 pixels) together from 996 files with limited repetition in about 50 seconds. At first I wasn' t too impressed — the image looked rather coarse. But when I stood back from my monitor, I was stunned at how much of the original image was preserved. Naturally, some of the details were lost, but Rob Silvers probably won't b e m aking any $75,000 paychecks for this sort of thing

anymore.

image collection. Being a suspicious sort, I cranked every setting to its absolute minimum, and still got the warning. Then I deselected all of my personal albums, and chose to only use images from the CDROM collection. Despite the CD-ROM having even fewer images than my albums, I got no warning. Out of curiosity, I created the same picture using only ArcSoft's sample collection, and the resulting montage actually did look better. (I also noticed that few of my

albums checked, the maximum number allowed. With a total of 996 images, I figured I had enough for a good-sized picture. However, when I clicked on Okay, I was warned that I "may need more collections

to build a high quality montage." Of course that meant using a commercial

choose more and better images for my

images cover the spectrum of colors and shapes better, allowing PhotoMontage to create more accurate composites. Maybe it was blind luck. Whatever the case, ArcSoft could have been more honest in its warning: users don't need "more collections," they need ArcSoft collections. If I wanted to make a gift out of a mont age — ArcSoft's Web site allows you t o order posters made from the montages you create — I'd be willing to put in the time to

albums. Unfortunately, by capping the number of personal albums allowed in favor of ArcSoft's own image collections, I w as robbed of that choice. I can't say I'm very happy about that, no matter how nifty the software is, 0

Emru Townsend(smru©cam.org) likes the picturein-picture feature on his TV, but this is taking things a bit far.

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pictures were used.) Maybe ArcSoft's

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FEBRUARY 1999 THE COMPUTER PAPFR BC EDITION www.tcp.ca

SOFTWARE .~

X-Portal improves Web searching Continued frow page S3 as diverse as spell checkers in Microsoft Word, WordPerfect and Lotus SmartSuite, to McClelland R Stewart's electronic version of The Canadian Encyclopedia. Kaufman unveiled his latest search product, X-Portal, at Fall Comdex 1998. In meetings at the Las Vegas event, and later at his Toronto offices, he demonstrated what Xthe Portal can do to speed up and i quality of research and learning on the Web.

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moves into enterprise and school markets). A gigabyte of compressed reference works fits into about 200 MB of hard drive space. The X -Portal user interface is added to t h e Internet Explorer browser screen, in the form of a search window on the left hand side of the browser window. When you type in a search query, the XPortal software makes an educated guess, based on probabilities of word context, and begins to fire the highest quality matches it can find onto the X-Portal window. Initially,

X-Portal consists of a CD-ROM loaded with a range of 22 electronic reference works, and a software utility that works inside a

Web browser (Microsoft's Internet Explorer for Windows version is the first available, to be followed by Netscape Navigator for Windows and Apple Mac versions).

Out of the box is designed to run The basic X-Portal system

from an individual PC user's hard drive (networked versions are feasible, as the product

the responses come from the reference library on the user's hard drive, but X-Portal also goes out onto the Interne, and searches

any number of user-definable search engines or other Web sites, and dynamicaily re-ranks and displays new, high quality responses to the search query. When we used X-Portal, we found it shaved between 70-90 percent off the search time for various kinds of information. It

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reduced ad displays by well over 90 percent, although ads on high quality pages often appeared as part of the page's HTML code. B asically, using X-Portal made t h is reviewer feel i n c h arge of t h e s earch

process — an unfamiliar feeling. The X-Portal algorithms working in the background did

an uncannily good job of guessing what I really wanted from my search query, and provided rich, useful information quickly and easily. The user interface is extremely well thought out and easy to use. Initially, X-Portal is being sold to individuals for a suggested price of $89.95, either online or through a toll-free phone line. X-Portal is a great investinent for any

licensing fee, or included with some of the major online services such as AOL or Sympatico. The only potential problem we could see with the X-Portal was the 200 MB of hard drive disk space required to store the reference library. The library is an essential part of X-Portal's productivity, as it typically provides a large number of immediate positive responses to search queries, while the program simultaneously begins sifting the entire contents of the selected Internet search engines. On the average PC sold today, which typically has over 2 GB of hard drive capacity, this is not an undue burden, but it may be an obstacle to owners of older machines. Aside from that ininor caveat, X-Portal is the best and most unexpected computer software program this writer saw in 1998. 0

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The latest news on digital AV NB — The IEEE1394 Trade Association has launched a new Web site with information on the emerging range of consumer electronics products that feature the. IEEE1394 digital interface. You can find out more about what the stand ard is all about, and what i t w i l l enable you to do, and then check out the equipment already on the market that supports it. httIK//www.1394showcase.corn



FEBRUARY1999 THE COMPIjTER PAPER BC EDlTlON

SOFTlNAIK ~

www.tcp.ca

c eatin' c art B3i Jcl'f Evans

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remember long ago, in the daysbefore I I was a profenional computer j had to buy softwarefor my businen. And

ournalist,

not just any kind of softavare — $7,8$ per

Sofhvare theft and other PC crimes

hasgone from 44 percent of software in use

in 1995,to 42 pement In 1996, and 39 percent in 1997.

Risen believes some of this decline is due to the educational efforts that the software nobody paid for g still have three copies utility for the Amiga called Pageflipper, which nearly everybody used, and nearly in the original shrinkwrap, Bob — it wasn't industry has engaged in recently. Some of it is also due to enforcement efforts, including

me stealing them!). Bob eventually went

copy typesetting software.

back to his teaching career, afteryears of warnings to software thieves, and occasional developing high quality, popular software civil or criminal prosecution of thieves.

To ensure that I didn't cheat and copy the software to more than one computer, our MS DOSwo m p atible PagePlanner typesetting software needed a hardware device, called a "dongle," to be attached to the user's PC in order to operate. Being active in the

Eisen also admitted that some of the decline may be related to the demise of the floppy disk as the basic medium for software publishing, and its replacement by the CD-ROM. Not everyone has a CD-ROM burne, but almost every PC user has a flop-

that people preferred to steal rather than buy. So I never really bought the idea that software theft is a " v ictimless criine." A series of recent announcements f r o m t he Can a d ian Association Against Software Theft (CAAST) and Microsoft Canada brought the issue of software theft to the forefront of my thoughts„and I felt I g sho u l d write this article to outline th e ' current s i tuation regarding software theft in our country.

e arly desktop publish- g f ing and computer graphics community Jk of the mid-1980s, I knew a lot of starving artists, students and just plain scofflaws who routinely c heated

software publishers by accumulating and using a complete library of unlicensed software. The Amiga computer, in p asticular, seemed to be a hotbed of illegal software copying. I knew a Canadian Amiga software developer named Bob Maludzinski who produced a great animation playback

py drive. In general, corporate software users are much more careful about abiding by software copyright rules, out of fear of legal hazards of software theft, and better copy protection schemes have also had a role to play. However that 39 percent Sgure for illegal software use still indicates a long way to go, according to Risen.

A little aatlenallzatfon is a waanahefad thln9 People steal software because it means they

Coed news and had news Onthe positive side, software theft seems to have been undergoing a slow but steady decline in ment years. A ccording t o

don"t have to pay for it, even though it is as

much of a crime as stealing a computer from a store. The justilcations are many:

s t atistics quoted by

Michate Eisen, a lawyer who wasformerly

1. BBI Gates is the richest guy in the world,

the chief counsel for GVSI; and now works

andI need my moneymore than he does. Conriangafonfauge 90

full time for Microsoft Canada, the software piracy rate in this country has declined. It

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s o F T WARE ~

INy cheatin' heart . Continued from page$8 2. I want to try it before buying, so I don' t get stuck with a software "lemon." 3. Everybody does it. Why should I be the only sucker who pays? 4. I don't have the money to buy it even if I wanted to. 5. I'm not hurting anyone. 6. It's nobody's business. 7. Information wants to be free! 8. I won't get caught.

To respond: 1. Bill Gates won't starve because of software piracy, but many other people involved in the legitimate software industry, including small software developers, legitimate computer hardware and software resellers, legitimate business software users (who have to compete with cheating companies), and recipients of social programs (whose programs are denied any share of tax revenues that aren't paid on software that is stolen) are all injured to some degree.

2. Most name brand software publishers

Whatever the accuracy of that estimate,

have demo versions, or a 30-day money software thieves are transferring large back trial period, or some variation on those themes, so purchasers aren't stuck with a program they immediately dislike. Also, there are second- and third-tier noname brands and shareware programs aplenty available in many product categories that software thieves want nothing to do with. 3. About 61 percent of software is purchased rather than stolen, so not "everyone" does it. The legitimate buyers support the software publishers, as well as supporting the software thieves. 4. If you can find the money for the hardware, you could find the money for the software, or else you could make do with cheap or shareware alternatives to Microsoft Word, or Adobe Photoshop, or whatever. 5. Yes you are hurting someone (see responses 1 and 3). CAAST statistics estimate that a 15 percent decrease in the piracy rate would result in over 13,000 new technology-related j o b s in Can a d a.

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amounts of money out of legitimate workers' pockets into their own, and making Canada a poorer place for it. 6. Is it anybody's business if someone climbs in your window and steals your computer? What's different about stealing software? 7. Yes, information is free in terms of public d i scussion and free speech. Copyrighted software is created through great expenditure of effort and money, and those who go to that trouble and expense deserve payment for their work. 8. Not getting caught is not the same thing as being in the right. And, if you need technical support to solve a problem right before a crucial deadline, your thriftiness in avoiding paying for software (and not qualifying for upgrades or support) may turn out to be a very poor decision. Aside from individuals knowingly copying or receiving pirated software, a serious problem that obviously harms innocent victims is the phenomenon of software counterfeiting. Eisen claims 47 percent of "channel piracy," illegal software supplied by computer vendors to customers, is in the form of software that has been manufactured and packaged by criminals to look like legitimate software. In this case, the damage to thecustomer is obvious. After paying for the phony product, he or she discovers there is no way to get upgrades or technical support from the software publisher. INicrosoft gets Into the act Microsoft has decided to supplement the enforcement activities of local police, the RCMP and CAAST, by conducting its own program of investigating reported piracy and counterfeiting, and launching civil actions against violators. In November, Microsoft Canada announced legal action

against four Montreal area computer vendors whom it accused of distributing unlicensed software. Sweeps against copyright violators in o t her Canadian cities are expected during 1999. E isen claims Microsoft is not out t o harass the individual PC owner: "We' ve never prosecuted a home PC user, and I don' t know if we ever will — however, the RCMP have confronted people burningCD-ROMs [making copies of CD-ROMs with a drive called a 'burner] in their basement and distributing them on a significant scale." Eisen says, "It's unfortunate that Microsoft Canada has had to get directly involved, but from a resource standpoint the RCMP simply don' t have the resources to do everything that they would want to." Eisen believes the statistics on the scale of software theft are reasonably accurate, and that Microsoft, as the leading brand name and the publisher of many of the most popular software titles, is particularly vulnerable. "We aren't so naive as to think that we' ll ever eradicate software piracy, but we are confident that we will significantly reduce it...as more people understand the risks and the costs, the rate will continue to decline in 1999." 0 CAASTTel: 800-263-9700, http: //www.caast.org Microsoft, http: //www.microsoft.corn/canada/piracy Put some variety Into Your Searching NB — This is a great site to check out if you enjoy surfing the Web or are not satisfied with current search engines. This site contains suggestions for many offbeat and little-known search engines that offer all sorts of neat functions and specialized searches. Even experienced users could find a lot of interest here. http: //www.teleporf.corn/-lensman/roadless.htm

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One relatlveiy little known. form of fraud. in the.,PC busines» is the practice of "overdocking": boosting. the clock speed of an Intel processor chip to speed higher than it was manufactured to operate at.: :"='-,. Overclocking.can boost the performance of the ihip by increasing the number of cycles and calculations per sr':ond, but It also. brings with it rLsks of degrading the reliability of the PC. According to Doug Cooper of Intel Canada, If the chip dock speed is boosted significantly faster than the design spec of the, chip, the obvious result is often an increase in ' the.tendency of the PC operating system to lock up: or:crash, due to timing problems of the overclocked chip interacting with the test of the PCs hardware and software. According to Cooper, some PC owners learn how to overdock their own chips and 'choose to do so for the extra zip this provides.' Intel recommends strongly against this,

,because of the possibibty of degrading system. reliability, and software performance.

. Much more serious, for both the consumer and Intel, is the fraudulerit overdocking of :: Intel chips, which are. then sold tct the unsuspecting coiisumer advertised as a higher speed

:ntpdel, and bearing a higher pricetag, The difference In proilts for the unscrupulous person engaging in this can be significant. For example, the difference in the list price of a 266

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Mhz Pentium II chip i' a 400 Mhz Pentium II chip in October 98 was about $400, a sig",.a1ificant..part of a total PC's cost. ;.",,-; According to Cooper, the problem offraudulent oveKlocklng is mainly concentrated ,:m the budget priced:cIone sector of the PC.maiket; The clock speed ls printed on Intel ;: processor chips at. the:time of manufacture, and the'feud artists either grmd off the let'-::tering. otcover it: over:with:a sticke'r, to fool casual irispectlon. Cooper recommends buy, ers of budget-priced'PCs.check: inside the.:clase: to,emsu'ii:that the chip, lettering Ii:ciearly ; :,',. ..visible, and correct, before accepting the PC.--::--,'::.',-",::-::=:;:,::.,>~;;,'.— ;,':::;-'":::,in the:eveitt of discoverjrtg an,.overdocked chi j,:.the.:customei should confront theselI::;ii and derriand:t p replacerrtent. 1rrtei':,says It,:dtsc'overs:cases.of overstocking mainly ;.'-'through complaints::.by defrauded. consumers, jnd,iirIITIjdiately takes action against ; xesellers beIIeved to be engaged'In the practice.-:;:.-',::::'..-"::::.':,'",:;-„' .","-j-'::::: .. 'y;: ; -' ",':: " '. —Jeff Evans

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The package consists of a tiny Sony digital video camera with b u ilt-in m icrophone and PCI video capture card, plus software for recording and compressing the video files to a size easier to transmit over regular phone lines, and required cables. Installation of the Fun Mail system on a 200 MHz Pentium MMX-based PC was truly plug and play, consisting of following the simple instructions, Inserting the capture card into a PCI expansion slot and installing the software according to the prompts on t h e c omputer screen. Once installed, the recording software offered a simple set of on-screen controls to record, compress, save and send email segments. In addition to using the included Sony video camera, we experimented with capturing and compressing video footage from a VCR by plugging in the audio and v ideo outputs from th e VCR into t h e ports on the Fun Mail capture card. The quality of the videotape capture was not as good as that from the camera, due to the degradation of a copied tape, but it was not bad. Installation and training took about 35 minutes, and from then on creating video clips rapidly became quite routine. FunMail is easy enough for kids to use with minimal training, and even adults can probably figure it out eventually. Some experimentation with lighting and ensuring that people being videotaped are properly located within the camera's field of view is definitely advised. The quality of the captured and compressed video, despite up to 250:I compression, is quite good, and generally quite a bit better than realtime home PC videoconferencing systems we' ve tried. Continued on page 101


THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

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Diamond Multimedia's MP3 player a challenger in the portable sound market Iy Neith SchengiR-Roberts remember the feeling of freedom that I got with my first Sony Walkman in the mid'80s. It was great but had its drawbacks: it gobbled batteries and tapes were occasionally munched by the machine. A few years later, I got my first portable CD player, which offered crystal<lear sound, but still had an appetite for batteries and was prone to skipping.

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Rlo PINP 300 From: Diamond Multimedia Corp. http: //www.diemondmm.corn/ Estimated retail price: US$199.95 (Rlo), US$49.95 (16 MB RAMflash memory card)

a parallel cable connector and cable, audio utility software, a CD-ROM containing more than 100 MP3-based music files and a single 1.5-volt AA alkaline battery, which is rated for 12 hours of playback. The headphones are nothing special, and it would be worth investing in a decent pair (if you don't already own some) if you purchase a Rio. The sampler disc contains largely unsigned artists, many of which are worth a listen, but you are likely to get most of your MP3 files from either your own CD collection or via the Net. The thin PC Card parallel cable has a pass-through connector so you can use the parallel port for other peripherals. The software installation was smooth and effortless, and required just under 9 MB of hard drive space. The software includes MusicMatch Jukebox, a good, fast professional MP3 creator, that allows you to access an online database of thousands of CD track listings. Once you have selected the MP3 files you want to load into your Rio, you simply start the Rio Manager, then drag and drop the files onto the transfer program. The interface is a bit kludgy — it is not obvious that you can transfer files to the Rio from the playlist section — but once you know how it is a breeze. Unlike CD and tape players, the Rio sound didn't skip or wow. During my tests of the Rio, I spent a lot of time travelling and the playback never deviated a beat from the original tune. Since it is so compact, it easily fits into a pocket, or clips to your belt.

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The down beat A few more years have passed, and while tape and CD players have improved incrementally, the new technology on the block has managed to surmount the problems of its predecessors in the portable sound player category. Diamond Multimedia has created the Rio PMP 300, a portable MP3 player that provides virtually skip-free, high-fidelity music playback in a teeny package that runs on a single AA battery. The Rio heralds the advent of a new class of audio playback devices that use computer technology. It plays MP3 audio files, which are highlycompressed and can be created on your computer or downloaded from the Interne. MP3 files offer CD or near-CD quality sound at about one tenth the size of audio fiies currently found on CDs. The Rio comes with software for creating and transferring MP3 files from a PC (there are no plans yet to make this technology Mac compatible) to the player. The Rio is surprisingly small, a mere B.9x6.35xl.S cm (3.5x2.5x.6 in.), making it a bit shorter and thicker than a regular audio cassette. It is very light, about the weight of a typical pager. The controls are simple, and easy to use. It has a single largerocker button for controlling common playback features like stop, backup, forward and play. Additional buttons control such things as volume, repeat mode, random playback and

The chief disadvantage of the Rio is that it can only play about 30 minutes of musicabout eight to ten pop songs. The Rio comes standard with 32 MB of RAM, and at typical MP3 compression, this means about I MB per minute of sound. The sampling rate can be reduced, but this lowers the fidelity. If you cut the sampling rate in half — to get about an hour' s worth of music — the audio quality is similar to that of AM radio. The Rio's half-hour of playback seems rather skimpy compared to the 90 minutes of music you can fit on a tape, or the 72 minutes on a CD. I suspect Diamond will be doing a brisk trade on flash card upgrades for the Rio (16 MB flash memory cards are currently available, but 32 MB cards in the works). With CD and cassette players you simply pop in a new disc or tape when you tire of a sound. But the Rio is less flexible. New files have to be downloaded onto a Rio, meaning most users have to make a pit-stop at their PC to get fresh tunes. Its dependence on the PC automatically excludes a significant portion of th e population from using the device, unlike tape and CD players. The Rio, and th e devices that will undoubtedly follow it, will pose a real challenge to manufacturers of portable CD and cassette players. It's hard to beat a device that

more. An EQ button provides different play- is so small, easy to use and delivers great back modes optimized for the type of music being played, emphasizing the highs for classical music, and the bass for rock music. The RioPMP 300 comes with headphones,

sound. Diamond has laid out the basic principles for sound players of the future with the Rio. Expect it or its successors to become the portable sound player of choice. 0

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H ARDW A R E

in a

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IBM looks at the home, school and small business market with its i Series By David Tanaka

looked at Compaq Canada's entry in the consumer notebook category (see "Presario 1230 costs httle, delivers a lot," in TCP, December '98). In this review we turn our attention to IBM's i Series. IBM announced two versions of the i Series: the 1410, which is the model we reviewed, and the 1450, The latter includes a larger 13.3-inch TIT Kreen, 64 MB of RAM,

otebook computers were once expensive tools that only corporate road warriors could j ustify o wning. However, it's not just corporations that buy and use notebooks these days, a fact being recognized by computer manufacturers, In IBM and recent months Toshiba, C

ompa q,

others have introduced products designed to and a 4.3 GB hard drive—along with a bigger price tag.

be used at home or school. Late last year, we

thicker than the i Series. However, the lower part of the case on the i Series is beveled, which makes the machine look a lot less chunky than the 380 series. And when you open the lid one benefit of the larger dimensions becomes apparent. The palm rest area occupies almost as much space as the keyboard itself, and the bigger deck surface is more comfortable physically

IBM ThlnkPad I Series 1410 From: IBM hitp J/www.ibm.corn List price:62,399 Spedfi«ation s Processor. 266 MH z Pentium MMX Memory: 32 MBSDRAM(expandable to 256 MB) Hard drive:3.2 GB Display: 12.1-inchTFT,supports 800x600 24-bit

and psychologically to use. But the compo-

color, higherresolutionsonexternal monitors

nents located under the left side of the palm rest create a warm spot there, which can become a bit annoying after continued use. This ThinkPad uses IBM's latest variation on the TrackPoint device, which includes a third button placed under the left and right mouse buttons. This button can be used as a scrolling controller, not unlike Microsoft's wheel mouse, or as a magnifier to enlarges a *": portion of the

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Anyone familiar with IBM notebooks will immedi ately recognize the i Series as a member of the ThinkPad family with its black case and the distinctive red TrackPoint "eraser head" p o i nting

ThinkPads in the past is because of t heir f i n e ke y boards. The k eyboard on the i Series still 'feels quite solid, and doesn't exhibit the

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we' ve sometimes noticed on sub-$2,500 notebook computers. However, compared to pre-

the keyboard. However, the footprint of this series is

big —nearly two inches wider and deeper than the letter-size sheet of paper that was

vious (and more expensive) ThinkPads, the

keyboard on the i Series, doesn't stand out as one of its killer features. One feature that does stand out with this petite — although IBM's previous budget notebook is its excellent screen. At 12.1 inchmodel, the 385, comes close at 22.6x29.7 cm es, it is small by today's standards (you can Continued on page 97 (8,9x11.7 in.), while being 1.25 cm (.5 in.)

once used as arough measure of how much surface a notebookcomputer should occupy. In fairness, fewnotebooksthese daysare that

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HARDWARE g ,

FEBRUARY 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

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With the release of Windows CE 2.0, products began to diverge — for example,

Phenom Dagseoee hen the f i rst-generation of From: LGElectronics Canada Windows CE devices was intro- hgpltwww.lgphenom.corn

duced in the fall of 1996, the products from the various manuhcturers were like peas in a pod. While there were minor variations in case design and features, the Windows CE operating system and software suite provided a rehtively Sxed set of functions that varied little from one brand to the next.

models appeared with color screens, or in larger cases with nearly full-size keyboards. Express from other units we' ve seen. The

Estimated street price: $1,200

Spedflcations Processor. SH3, 100 MHz Dimensions: 23.6x15x2.5 cm (7.9x4.5x1 In} Weight 030 g (29.3 oz} Memory: 16 MB RQM, 32 MBRAM Battery type: Uthium Ion, rated for approx. 12 hours

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With the recent release of Windows CE 3.0 (also referred to as Jupiter or CE Pro}, hardware designs will continue to diverge. LG Electronics' Phenom Express bridges this transition, being an upscale CE 2.0 machine that can be upgraded to CE 3.0 w ith th e a ppropriate ROM chip. T h e Express is one of a handful of CE d evices a v a ilable th a t approaches "rnininotebook" p r o portions. (Other examples of this category are NEC's MobilPro a nd Hewl e t t -

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structed, w i t h t he pieces fitting together and the smooth resistance of the hinges and latches contributing t o the quality " feel." At f i rst we thought the thin plastic doors covering the

battery holder, which runs along the back edge of the cbrnputer, folds down to reveal full-size parallel and VG A p o rts. The Express includes support for some HP LaserJet and DeskJet, Epson Stylus and LG printers. Most other handheld devices included oniy a p roprietary serial connector used prirnarily for linking with a d esktop c o m puter, s o these ports will add to the overall functionality o f t h e m a c hine. When folded down, the battery pod also serves to elevate the back of the unit so t he key b oard is at a n angle many typists prefer. Two other nice touches are the indusion of a built-in V.90-

standard 56Kbps modem and a digital audio recorder. An external button allows you to record sound even if the case is dosed and the machine tumed off.

serial input/output and modem ports would be early casualties of daily use, but The application suite is the standard the hinges are mounted in a flexible rubber Wrndows CK bundle (Pocket versions of

ANDNNI: ASUS PSA VIA1QQINHz Chip 601512K L2Cache AlX

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compound that allows the doors to survive forces that would have snapped them off had they been set in the plastic of the am itseIL This Phenom is also quite styiish, with a contrasting silver and black case. The larger case of the Express alilows the

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unit to hold a decent keyboard and a bigger screen than many other CE devkes. While still smaller than a full-size keyboard (the

Excel, Word, Outlook and PowerPoint), so there are no surprises or innovations on this front. But these provide a basic set of

applications and are probably all most users will need. Anyone who wants more powerful applications or a different set of applications will likely opt for a mini-notebook that uses Windows 98 and is capable of running any Windows appUcation.

distance between the Q and P keys is 7.5 LG Electronics is a large Korean techinches on my full-size keyboard, and 6.5 nology company, with U$$9.7 billion in inches on th e Express keyboard), the

worldwide sales in 1997. Canadian con-

Express aUows for a reasonable approxhna- sumers may be familiar with the company's tion of touch typing. The color screen is Goldstar brand. LG wants to elevate its about eight inches wide and allows the brand image, and part of its strategy is to

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to scroll more to see a full screen of information. A few features distinguish the Phenom

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menus, icons, spreadsheet cells, etc. to be displayed at a size' familiar to Windows 95/98 users. However, the Phenom screen offers only half-VGA (640x240) resolution (the norm for CE devices) so users will have

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release products under the LG name. If the Phenom Express is any indication of the quality of products we' ll be seeing under the LG banner, the company has a bright future here. Q

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AUDIO

NOTHERBOARD Pentium 512K (AT) + 3D Sound...................69 Pentium 512K (AT) + 4M Video + 3D Sound 92 Pentium 1MB (AT) Super 7 AGP+3D Sound 109 ASUS P5AB (AT) Super 7 AGP................135 ASUS P5ABa(AT) Super 7 AGP+3D Sound 145 ASUS P5A (ATX) Super7 AGP................145 ASUS P5Aa(ATX) Super 7 AGP+3D Sound 155 Pentium ii BX AGP (AT) + BM AGP + 3D Sound .........129 BX AGP(ATX)+ BM AGP + 3D Sound .........135 ASUS (ATX) P2B98 BX 100mhz.................205 ASUS (ATX) P2L97 LX ............................155 ASUS (ATX) P2BD Dual CPU....................429 ABIT (ATX) BX6/ BH6......................179/159

HDD I LS120 I ZIP U .DMA 3.2 4 . 3 5 . 1 6 . 4 Fujitsu 179. 199 229 WD call call Quantum 189 209 219 22 9

8.4 279 289 289

Trident AGP 3D 4MB ...................................43 Intel740 aoi a 3D BM..................................59 3Dfx Voobooll I a 12M + Game Pack.........179 Monster 3D VooDoo II BM /12M ......209 /239 ATI 3D Xpression I a 4M............................69 ATI Xpert 98 AGPdt BM............................. 95 ATI Xpert.Play98 BM AGP/ I ciPczrv............135 ATI AII-in-Wonder Pro BM aoiv I a ...........219 ATI Xpert 128 AGPd2 16M..........................189 ATI Rage Furry aoi m 32M Pczrv................249 ATI Rage Magnum AGP>u 32M ...................235 G200 Millennium/ Mystique AGP BM....159/ 189 G200 Marvel-TV aoi BM ..........................379 Creative Riva TNT16M AGP ......................179 Diamond Fusion 16M aoi ............... .......189 Diamond Viper V550TNT16M AGP............219 Video Capture Card + TV Tuner...................89 Video Conferencing wl TV Tuner & Camera 195

10. 2 G 329 329 345

IBM/2ooypny 10.4G /14.4G ................439/559

Seagate MedPro nooypm6.5G/ 9.1G 319 / 389 Notebook HDD 2.1G/4.3GI 6.1G 259l 429/739 LS120 120MB Super DriveI Diskette....119/17 Zip 100MB Int IDE Drive I Diskette........109 /17 Hard Drive Protection Card......................75

16bit psarl 32bit pci) 3D Sound Card.......17/29 Sound Blaste/16 PnP IAWE64psa>.......35/56 Sound Blaster AWE 64 Gold ....................139 Sound Blaster p cif128/ LIVEvalue.....75/125 GNT5000A Subwoofer & Speakers ..............55 Altec Lancing ACS45/ACS44........ 105/115 Speakers 4/100/140/350w......9/15/16/ 32 Microphone I Headset Mic +Vol Control.......6 / 9

MONITOR

15" /17" /19 o NI LR SVGA........199/339/669

17" AcerView .2777e /. 3t 77c I.ze 78c 379/ 399/479 as 79g 0/amondf/Dn..................569 NEC .zs E7DO/ P750/.2eATOD 659/749/539 ADI .265P+ I .23 5GT..............429/539 Sceptre .zeP75A /.2e D73A ............479 /479 Panasonic .n E70 /.zs P70................388 / 588 ViewSonica/ E771 /.ze G773 ...........409/539 .25 P775I .zs PT775...........699 I 759 Optiquest .ze V73 /.ze V75................489 / 579 MAG .33DX700T/.ts XJ700 ......469/439 Sony .25200ES /GS/PS 659/799/1089 Hansol .ze V701P /.ze V701A ........449 / 379 19" Ace/view .2e99C/MAG.te DJ800.....777/779 Viewsonic.2e G790/Optiquest.ze V95 849/749 ADl.zs 6P.................................... 749

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VIDEO NO DE N I N ETWO R K Price may have changed. S3 3D Virge DX 2M I 4M Pci..................32/37 Zoltrix 56K V90 Pa Voice Modem........, ........45 Please call for cunent price I Intel Pentium 200mmx I 233mmx........119 / 135 Intel Pll-266/300/333 ................;...........call Intel Pll-350 /400/450............. 329 / 559/ 839 Intel Celeron 300A /333A.................129/159 K6ll-266 / 300 / 366 66mhz........109 / 125 / 209 K6II-333 / 380 .........95mhz..............149/ 229 K6II-300 / 350 /400 100mhz......139 / 169 / 269 IBM/Cyrtx M2 300/333......................99/119

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Same day pick-up is possible. Prices areCash / lnterac dbcounted. Prices andavailability subject to changewithout notice. We reservethe right to co//act typographical errors. All trademarks &brandsare prope/Ies of their respective owners. Mice soft productswill be soldwith newsystemonly.

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CD.ROII i CD. WRITER I DVD

UsB mouse..........................................19

......................7/ 8 32X Sony/Toshiba ................... 79 / 85 3 B Serial/PS2 Mouse... 36X I 40XAcer I Aopen Ultm DMA-- -- 6 5 / 72 Ms 2B mouse(wth System only)- --- - - 2 9 38X / 40X CreatNe 70 / 87 MS Intellimouse (with System onlY) "" "" "39 36X SCSI pioneer I Toshlba ..............119/ 155 Logitech First Mouse+( Internet Mouse).....25 359 Mouse Pad wsh Vivid Color Picture.............3 Mltsuml CD Writ, rIDE BX4 ............. Cable Panasonic 7502B CD Writer scsi ................. 369IDE Cable/ FDD Cable '" -345 / PS2 Adapter 3/1 /5 Panasonic7582B CD Writ r iDE cord /Power Bar 5/3/6 SONY CD Re-Wnter 24X4AXIDE Kit..........539 Power Split/Power HP 8100i CD Re-Writer IDE 24X4X2......... " 479 Scsl Cable 2/3/5/7 Connector .....5/ 6/ 8/12 Creative 5x DVD3 Drive Encore kit.............369 Printer Cable (Bi-Directional)..........., ........7 Creative/ Toshiba DVD3 Bare Drive....219/229 ae neon Cable for Monhor/ Keysoa~ ......9 SONY 5x DVD3 BareDrive......................239 5XBNC RGB VGA Cable .........................29 Blank CD Recordable / R~wntable......call /16 External Modem Cable I Serial port Cable...6 Cable Stripper for Coxial Cable 3 Blades...25

PRINTER / SCANNER Canon BJC 250/255 Color...............le I 139 15 /17 /19 /24 AT Case.... ..35/55/ 5 9 / 7 9 Canon 4400/4400SE Color.............229 I 219 17o/19 w/24" ATX Case. .........59/65/89 Epson Stylus 440/640/740.......219 I 279 I 399 CPU fan/ Pll CPU fan/ Case Cooler ..8/18/12 Epson Stylus 850/1520400cps -"" "499/759 HDD Cooler/PC Ventilator... .............26/39 Epson Stylus Photo700 6 Colors "." ". ""369 Mobile Rack w/fan for HDD/ZIP/LS120/etc..20 HP Color 695c/710c/722c.......249/339 9 B r a cket for FDD I HDD... ......................6 I 9 Lexmak 1100/ 3200 (US540 Rebate) 175 I 269 Switch Box for Printer 2 / 4 Port..........12 /19 H P Laser1100600dpi Bppiii" " - " " " "575 Switcti Box for Monitor 2/4 port. ........15/19 Brother Laser HL-1020I-1050 " " "-"379 I 549 Switch Box for System 2 way...................28 Okidata 600dpi Laser 4PPm I BPPm 229 I 359 printer Card / Enhanced.... Ink/Toner Cartridge for Printer ."".-"-" - call Screen Flltei 14 I 15"I 17", ..............15/19 ..........15/22/29 Scanner( ' VS @ 20 SO Rebate/) SCSI Ca r d/ Ultra / UW I U2vt/.. ..65/ 75/159/ 359 Umax 1200S/1220S /1220P 299/269/179 SCSI AdaPter DB25F/Minibin 50M............19 Umax 1220U USB ........, ..........,...........229 230w ATI 250w ATX Power Supplier...25/ 45 Mustek 600 /1200 EP...............„...109 I 189 Anti-Static Wrist Strap.................„..........g Mustek1200LS /A3 EP....„...,........26g/335 Game Pad/Joy Stick......„„....,... ,.....12/g Acer Scan 620S / 820U USB.............179/199 UPS 300VA........................................169 Acer Scan 610P /620P....................145/165 USB adapter/USB HUB..................16/79 Sofitvt/are ..................call CD Data Backu Services Available


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Intel MMX 233 145 Cyrix MX 300/333 99/148 Intel PentiumH 350/400/450 3 3 9/558/838 Celemn 300A/535A/366/400 129/159/228/288 175/229/275 AMD K6H 350/3&0/400

14" Imago/Voxon 0.28 $148 IS" Proview/Acana 0.28 187 15" KTX/Voxon 0.28 187 15" Sceptre Dragon D50/D54 209/289 15" PanasynSSO/Acer54c 259/228 15" Sonyl00es 02$dp 365 17" Acana/Imptession 027dp 319/359 17" Hansol 701P/Voxon 0.26dp 429/345 17" sceptre Dragon 0.26 D73A 465 17" Acerview 78c 0.26/79g 0.25dp 476/568 17" PanaSyncE70.27dp/P70.25dp 379/569 17" ADI SGT Diamondtmn 0.25dp 539 17" Sony 200es 0.25dp 619 19" Acer 99c/Acana 0.26dp 778/659 19" Proview 024dp/Sceptm D97A 599/729 19" Sony 400PS 0.25dp 1279 21" Sony SOOPS 0.25dp 2039

Printers

469/379 Canon BJCSO/80 Canon BJC255 w/cable(suer ssareacts) 99 Canon BJC4400SE 199 Canon BJC5000 11 "xl7" 359 469 Canon BJC 7000L 120Mpi Canon Multifunction C3500 439 Canon Multifunction L6000 laser 759 Epson Stylus 440/640/850 2 1 5/278/485 E pson Photo700/Stylns74 0 359/ 3 9 8 365/465 Bmthcr HL1020/1040 Bmther HL1050/2060 1200dpi 559/1549 Brother Multifunctlon P2l)OODX laser 559 B rother HL2400C full color 4M 315 0 Fujitsu Laser PP10V 629 Fujitsu Laser PP16DV/16ADV 949/1369 Lexmark 1100/3200 (sa s4) re)me) 119/225 Lexnlafk 5700(etter atore)see) 279 Oki SW/HP LaserJet 6L 359/509 2279 QMS 2060BX 20ppm

MEMORY 72pin 16M EDO SDRAM 32/64/12SM PC100SDRAM 32/64/12&M

MOTHERBOARDS H ouston TXPm 512K sound ik video 88 Houston BXPro video.soundAT/AYX 125/135 155 Abit BH6/Acer 440BX ASUS P2B 100MHz 209 A SUS PSA Super 7 AT/ATX 135/ 1 45 M icmStar/Matsonic Super 7 109/ 1 05 AcerOpen AP59/FIC2103 Super 7 119

Zip/Floppy DRIVE 1.44MB Hoppy Drive LS120MB Drive int w/disk Zip 100MB/Jazz 2GB int Zip disk/120MB Floppy

NETWO R K ING 79 132 47 Acer/LankomEthernet Combocard 22/19 59 Acer 32Bit PCI 10/100 Master SMC PCI EzCard 10/100BaseT 36/46 GVC 5 Port Hub 49 34 OM 16723 4Port hub 148 329 3-COM 16722 8Port hub Ethernet RGSS/RJ45 6'/30'/50' 5/12/15 3-COM 905B PCI 10/100TX 3&OM 9&OTX 10/100TX Server D-Link DE530CT PCI Combo

Scanner 79 Dynotek 6P color Scanner Musiek color Scanner 6oom(after545rebate)69 99 Acer 610P 60&x1200 189 Acer 620USB 600x1200

CASES

15"/19" Tower Case w/230w 16"/19" ATX Tower w/250w 24" ATX Tower w/250w

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FAX/MODEMS-

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25 99


THE COMPUTERPAPER SC EDITION

www.tcp.ca FEBRUARY 1999

A ThlnkPad for the masses Continued from page97 better measure a system's multimedia performance. The test also redefines the benchmarking standard, which is now a 233 MHz Pentium II desktop system with 64 MB of RAM. It has recalibrated the score, assigning a value of 100 for the results turned in by a

benchmarking machine. (See next month's Lab Test report for details on the new test suite.) The ThinkPad 1410 showed scores of 70 for Office Productivity, 76 for (multimedia) Content Creation, and 73 as an overall Sysmark 98 score. Since this is the first machine to run through the new test suite, it's hard to comment on the relative performance, except to say that it is between 70-76 percent of what the Sysmark standardized machine tumed in. To give some sense of performance against similar notebooks, we also ran a ThinkPad 385 through the test suite, It turned in scores of 68 for Office Productivity, 70 for Content Creation and 69 as an overall

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We predict IBM will be successful with this machine. It offers performance to keep most home users satisfied, and includes enough software to be useful right out of the box. The TFT screen is excellent — and a surprising feature on a notebook in this price range. We were not impressed with some of the

features designed specially for the consumer market — for example, the external audio CD controls and sound system — but these are minor quibbles about an otherwise fine

product.0 Yon've got Fnnlwalll Continuedfrom page 92 But this brings us to the basic question:

why would anyone buy what is, in effect, half of a videophone?

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Intel Pentium II 400MHz MMX CPU Microslar BX AGPset Motherboard NEC 128MB PC100 168pin 8ns SDRAM Quantum 12.7GB UltraDMA Hard Drive Hitachi 3rd Generafian DVD-ROM Drive Creafie Graphics Easier RIVATNT 16MB Crealve SoundBIaster PCI128 GNT4MOA Speakers w/Subwoafer Panasonic 1.44MB Floppy Drive 1?" 250W ATX Tower Case USB 10$4tey Nindaws98 Keyboard

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ma s en iven sc oo r o 'eCtS National Geographic brings its fabulous map collection to the silver disc Age, or Twentieth Century. Maps is more than just old and current maps, it includes thematic maps that were created to e n hance a Nati o nal Geographicarticle. Kids will enjoy using the audio button to hear an intro-

By Jean Allen-Ikeson

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National Ceoteralshlc Iwaess ome parents have perfect children who From: Mindscape/NationalGeographicSociety

tell them about their large school projects at least a week before they are due — or at least while the library is still open.

Tel: 617-761-8000, http Jlwww.mindscape.cern For. Windows95/98 Street price: 889.99

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My children usually wait until 8 p.m. on the eve of their deadlines. I used to howl and let Now I go to our referenceshelf and reach them know that they were to open the door for the growing stack of CD-ROMs that confor the paramedics. But no more.

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maps and the people associated with them. Thus, looking

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for a particular map can become a lesson incartography and help make geography come alive. Once you have settled on a

map you may zoom inand fill a room. And, of course, we also let our Angers do the searching on the Internet, My favorite last-minute resources are

out on areas of it. The only disappointing aspect of this feature is a button that allows you to draw a box around a

particular area and copy and paste it directthe reference CD-ROMs. They are like old ly into a report. An entire map takes up less friends: reliable and always there when we than a quarter of a letter-size page and if

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from Mindscape, a d i vision of The Learning Co., and the National Geographic Society. Hardly a project goes by that doesn' t require or simplyl ook better with a thematic or geographical map. And with the advent of high-quality, low-cost inkjet

cope with old technology, then great results and high resolution may be obtained by simply printing the entire map directly and using it as is, or manually cutting out the desired section and gluing it into the report.

printers, color maps can be printed on premium inkjet paper with great results. (If your kids are really out to impress, try photographic inkjet paper, which offers a crisper resolution.)

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gram's print-to-fit-page button. I used it to print out a map of medieval England for National Geographic Maps comes on eight my son's Grade 4 unit on the Medieval Age. discs in its own zippered carrying case. Every By clicking on this button, the software map issued with the monthly National resized the map and printed it out perfectGeograp~~™gazine in the past 100 years is ly on a single sheet. Even the fine print was included in this set. The first disc contains a readable. I used this feature again recently wonderful search engine that allows you to to print a map of North America for my

look for maps bygeographic or thematic topICS.

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A quick journey into the world of force feedback Forcefeedback isa new and much-hyped technology wherein software-generated signals pass back to a motorized control device and are manifested astactile sensations. In the world of computer gaming, force feedback is intended to add another dimension to the experience by jolting, vibrating and otherwise buffeting the controlling hand(s) and arm(s) in sync with on-screen events.

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Granted, the SideWinder was the only systems, or c) hope that new developwheel that offered a convenient gameport ments will be software only. e futureof force feedback (FF)tech- over inconvenient serial port connection (a • External juice, generally in the form of a nology is unknown, especially as the function only ' Microsoft protocol-based power cord with attached AC adapter, is reality hasn't lived up to the hype until devices support), but the big $300 price tag always required. recently. helped keep this one near the back of the Enough said about background, let's look at the best of force feedback racing... The problem? Well, aside from a number line. Of more interest was SC6xT's Ultimate of incompatibility issues, early FF motors were small, early FF code was limiting and Per4mer ForceFeedback Racing Wheel, a garne developers just didn't dedicate enough massive beast with lots of power, a belt drive time and effort into weaving the FF protocol system that reaily enhanced those all-impor(most often developed by industry giant tant G-forces, and tons of buttons. The large Microsoft or FF originator Immersion Corp.) pedal unit was also quite impressive, but the into their titles. But in the last couple of near-diagonal orientation of the wheel made me feel like I was driving a truck and commonths, the tide has started to turn. •

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pletely wore out my arms. Additionally, the

when Microsoft and Immersion coordinated to implement FF support right into DirectX 5.0 and 6.0. Additionally, both companies released new code that upgraded the level and the variety of responses. And finally, game makers actually began dedicating more than just token effort into the FF capabilities of their games. Stronger than ever before, nowhere have the improvements in FF response been more evident than in the hugely popular genre of automobile racing games and the steering

Ultimate Per4mer —the first FF wheel ever produced — is based on an early version of Immersion's firmware and software, meaning it just isn't capable of producing some of the cool effects evident in other units. In the end, just two systems packed enough punch and enough qualityto warrant recommendation, and quickie reviews of these units follow. First though, is a brief rundown of a few important FFgeneralities — information that applies to every FF racing rig ever constructed.

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From: Logitech Tel: 800-231-?71?, http: //www.logitech.corn Street price: $230

wheel and pedal controller units that have • FF sensations are generated only by the A joy to behold and a joy to hold, the desksteering wheel. Pedals remain as they top steering unit of Logitech's WingMan been developed for this category. Why car racing? It would seem the Powers That Be always have been — without electro- Formula Force has obviously been designed realized radng is a natural flt. Think about it. Driving a car through rutted roadways and high-speed turns with not one, but two hands on the controller — could there be anything so befitting this new technology? Yet all FF steering wheels are not created equaL I had the chance to test drive five of them, and the quality ranges from danged impressive right on down to quite frightful. Guillemot Inc,'s Race Leader 3D Force Feedback wheel and pedal set, for instance, felt small, weak and cheaply constructed. With desk clamps that fell out during use, a broken switch on my test unit and problematic installation/setup, it was the worst of the bunch. Microsoft's SideWinder Force Feedback Wheel fared marginally better, scoring extra points for its mounting system, a quick release lever that allows you to afflx or detach the unit in less than five seconds. Marvelous! Yet the Microsoft-generated FF sensations — this is the only rig here that doesn't use Immersion-based protocol — felt

Add Sl29

WingMan farmule Force

ate when compared to everything else I tried.

mechanical sensation and good or bad depending on the quality and design of the unit. • One of the chief reasons FF driving isn' t where it could be — or will be in the next year or two — has nothing to do with the wheel manufacturers. Instead, and as alluded to earlier, game developers apparently haven't been spending enough effort to properly incorporate the technology supplied to thetn. Two games that have managedtobuck the trend and succeed in this respect are Ubi Soft's Fl Racing Simulation and Electronic Arts' Need For Speed III, and word is that many more are coming down the pipeline, reflecting the sudden surge in this form of racing peripheral. • As FF trends change and improvements are made, there's a good possibility you' ll have to shell out even more dollars on new hardware. You see, sometimes it' s not just the software that changes but the chips inside the wheel too. So, you must by people who know their racing. From its either a) be satisfied with the current high-contrast red color scheme (which state of the art, b) look into upgradable contrasts so nicely against the

...certain effects feel

as if they well up

from deep inside the

unit, giving you a real impression that there's something under your wheel, not the wheel itself,

producing the movement


THE COMPUTER PAPER BC EDITION www.tcp.ca FEBRUARY 1999

r eatures

iot, By Jean Allen-Iheson

Y

our kids are tired of math drills and reading games. The great Canadian winter still hangs outside, dreary and cold. If you have to listen to repetitious Nintendo 64 game music with smash-'em-up .crescendos one more time, you' ll lose it. Help is at hand! Kid Pilot and Creatures 2 are two games that will end the misery. Both are fun, stimulating and non-violent games that offer new and creative play for the five years and older set — girls and boys. These games also offer subtle educational enhancements.

Pg KIDS I

always at hand, however, in the form of Penwick, an animated penguin who provides advice along the way. On their way to becoming flying aces, kids can earn their bronze, silver and gold flying wings and certificates. They can also create and print pages for their souvenir picture book of locations they have flown over and include flight notes, as well as pictures of airplanes.

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included. A few international cities, including some in Canada, might have made for a better view. Perhaps in Kid Pilot 2?

as eating, and complex behaviors such as speech using the "learning computer." This latter skill will aid you in caring for your

creature. Then you can simply say "Karen [or Creatures 2 From: Mindscape/TLC Tel: 617-761-3000, http: //www.creatures.mindscape.corn Requires: Windows 95/98, 166 MHzPentium PC, 300 MB hard drive space; Direct-X drivers Street price: $39

Creatures 2 is an enhanced version of the

original Creatures game in which players had to hatch an egg, then help their "child" survive in Albia, a devastated world that needs

Kiel Pilot From: Knowledge Adventure Play Zonel Tel: 800-542-4240, http: //www.KnowledgeAdventure.corn Requires: Windows 95/98, 90 MHzPentium PC Price: $29.99

repopulating. As there are some written components to this game, such as referring to help or hints, and typing out new words, it is probably best suited for players eight years and older. The game requires some careful thought, plan-

Kid Pilot is rated for children ages five to 10, but even my 12-year-old enjoyed playing it. Pilot is the first realistic flight simulator for young kids. It has the same "feel" as the flight simulators that have been around for years for teens and adults. Kid Pilot flies kids over 3D, photorealistic landscapes that include dozens of U.S. cities and landmarks, and they navigate using a

simple control panel and tool bar. The fully

ning and exploration. whatever name you have chosen] come eat." There are six eggs to be hatched and playEnhancements to t h i s n e w v ersion +A~~~~o; . "N~,

There are three fully detailed aircraft to choose from: the Tiger Cub, the Orca-40 and the Eagle 5. This selection is available through the flight control tower that also offers choices of destination, airport position

ers are advised to hatch one at a time, as singles are easier to deal with! I can believe this as the creatures are constantly on the move and need your guidance. And they don' t always pay attention to what you offer them, nor do they always behave in the manner you expect. But there are a few solutions to this: wave an object in front of them or if they still refuse to pay attention, then "slap" them with the cursor and repeat the waving

functional instrument panel includes gauges that indicate speed, altitude and direction. But players have to be careful: just as in adult flight simulators, they can crash! Help is

and time of day. During flights, kids are given "facts" about that cities they are flying over — unfortunately, for Canadians, only U.S. cities are

of the object. They like to be tickled, so cor-

May the forcebe with you

gent downward motion designed for sitting in front of a PC, their throw is quite small and resistance extremely light. And that makes for lots of accidental triggering, a horrible thing to encounter in the midst

A nd t h a t , p e r h aps a t t r i butable t o Logitech's cable drive mechanism, is a blast of reality when it hits at just the right time. Overall, the WingMan offers subtle and relatively authentic feedback and moves smoothly from effect to effect, though the

Continued from page l04 black housing) to its extremely pleasing

feel and perfectly angled placement, the small, thick and slightly squared WingMan wheel is a pure delight. Equally delightful of racing. are the rear-mounted dual shifter paddies,

large enough for easy access during any turn and sporting an audible click when depressed. The pedals, unfortunately, aren't cut from the same cloth, Though affixed to a base that offers plenty of room for even the biggest feet and featuring an intelli-

cq 80!n

As for FF, the WingMan certainly isn' t the most powerful rig out there, yet its response is nevertheless quite pleasing. It' s hard to put into words, but certain effects feel as if they well up from deep inside the unit, giving you a real impression that there's something under your wheel, not the wheel itself, producing the movement.

rect behavior is rewarded with tickling.

Your job is to teach basic behaviors such

seemingly smallish motor doesn't pump out the G-forces as well as some of the stronger units. As a controller for non-FF

include a doubling of the play area, new applets such as the Neuroscience Kit and the Object Injector, and a global weather systems indicator that gives the wind characteristics, temperatures and seasonal weather patterns. You can also add new lobe and neurotransmitters to potentially increase the intelligence of the creatures. All this is important if your new population is to survive and build a peaceful existence. The ultimate goal is to fin the genetic splicing machine and rid Albia of the vicious Grendels who threaten your creaAll in all, a sensible choice for light-footed FF racers who favor accuracy over power and appreciate a dynamic look.

Force RS Racing System From: ACT Labs Tel: 800-980-9997, http: //www.actlab.corn Suggested retail price: $199.99

games, meanwhile, the WingMan has no peer among this group and can certainly If flashy, compact design is your thing you be favorably compared with any wheel, FF could probably do better elsewhere, but for or not, on the market.

Continued on page 10$

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gag C AINES ~

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o u can e t a a n e o n But all that bending, folding, spindling and mutilating passed like a flash compared to how long it took to wade through — and understand — the accompanying volumes that served as both our historical background and rules of the game. Ironically, even if you got past all that, it was almost impossible to find anybody to play with because potential opponents would usually nod off or even head home for supper just as you were reaching the half-way point in explaining the rules.

By Ross INacDonald

w

hen I was a kid — and it really was-

n't that long ago — educational history games like Waterloo and DDay were very expensive (around $35 when a two-bedroom apartment could be had for $80 a month) while, paradoxically, requiring us to spend preparatory hours cutting out hundreds of little paper pieces that would eventually serve as our troops.

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Well, we all know how t h ings have changed since Pong then Pac Man then Myst. quickly commandeered the gaming landscape with interactive fun. And things have progressed even further in recent days. Though not particularly known for games outside of the marginally recreational Flight Simulator series, Microsoft has come up with something really impressive here in t he game-slash-educational genre with its Age of Empires and the new expansion module that adds The Rise of Rome.

Age of Empires, Rise of Rome (expansion pack) From: Microsoft CanadaLtd. http: //www.microsoft.corn Estimated street price: $49.95 each

As digital entities, these computer games have alleviated the tedium of assembling and moving those massive paper armies, and at 50 bucksapiece both discscan be had for proportionally less than the cellulose fun of yore. However, it is a sad indictment of our faith in technology that even the mighty Microsoft has yet to get past the complexities

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you play out history in real time and under the restrictions of technology and science appropriate to your choice. The graphics an d a n i mations are of not only learning how to play such games, absolutely magnificent and do far more to but learning how to play well. The expansion module alone contains 32 encourage continued participation than the pages of complex charts and background awkward bits of paper of my faded youth. However, in order to become proficient, even material under headings like Civilization Attributes, Technology Costs and Benefits as an enthusiast, I will have to spend a great and Unit Attributes, each assigning numeri- deal more time with these discs. Along the cal and point values as well as listing other way I am already learning at least something characteristics of each possible society. It' s about the history of warfare, contemporary very complicated but, in the end, a great deal technologies and even the state of medicine at different times. of fun, even for the novice like me. I'm looking forward to learning Age of Age of Empires — along with the Rise of Rome expansion disc — spans thousands of Empires and hope many others will do the years of history during which single or mul- same. Then I' ll finally have somebody to tiple players control the movement of any of play with. Ci

Simple, low cost installation

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16 possible civilizations against an historically appropriate opposing force — Rome versus Macedonia, for example. The range of history spans the Ice Age to Greek and Romaneras as campaigns are launched, battles fought and victories or defeats ensue. This game lets

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THE COMPUTERPAPER BC EDITION www.tcp.ca

FEBRUARY 1999

9 REVIEWS gag

eOtlt StO lo 1H PlOl'e5 (Translation: studies develop into habits) By Ross IgfacDonald

H

aving been a wildlife biologist in a

past life, I have been able to boast more proficient Latin t han t h at learned by most people via the opening segments of Roadnrnnercartoons. And, contrary to the impression those beloved Warner Brothers have given us, there is more to this archaic language than simply putting an "us" at the endus of everyus wordus.

ware bundles, has added Latin to its catalogue. Regular TCPreaders may recall that I have looked at several of the company's other packages in the past and had some suc-

Boss: I think the company's really on the upswing these days after that restructuring. You:Qirod erat demonstrandurn. Boss: Ummmm... right! If that doesn't get you a promotion I cess in picking up useful phrases and reason- don't know what will. able comprehension through Transparent As with all Transparent Language Deluxe Languages employment of audio, video, per- Editions, Learn Latin Now! includes a second sonal progress tracking and even games to CD-ROM containing the Berlitz Interpreter get the diligent student speaking and even Word Translator (a translating dictionary tor thinking in the language of choice. The only five languages including English but not exception for me so far has been Russian, due largely to the Cyrillic alphabet, which continually thwarted my progress. But here we have a different barrier to anything less than the most industrious study — the absolute complexity of Latin

grammar which makes the anarchy of English seem positively civilized. There is

V

one consolation, however, in that none but your local priest is ever going to know when you get it wrong. As alluded t o a b o ve, T ransparent Language employs a consistent structure throughout its learning system of combining audio and video examples in logical succession to achieve the goal of near fluency. The company was among the first too, to allow

the user to speak (read: parrot) audio portions into thecomputer for comparison with the generic pronunciation provided on the disc. This is particularly useful in getting the

language down. Learn Latin Nowf Deluxe Edition From: Transparent Language 22 Proctor Hill Rd., PO. Box 575, Hollls, NH 03049 Tel: 800-332-8851, http;itwww.transparent.corn Estimated street price: $119.95

At a far more difficult level there is a utility in which text and audio/visual clips are scrambled so the user has to put everything back together in the right order. However, any polyglottal talents that may have assisted with this exercise in other languages will be of no use to you here. Latin is just too Also running contrary to popular belief, darned different! it is a matter of much news in recent years It's nice that Transparent Language has that classical studies, including Latin, are used tales from Ovid's Metamorphosisto give gaining a great deal of popularity at universi- beginners something to get interested in ties where there has been a notable increase while learning, plus they' ve thrown in a in enrollment in such courses. Nobody compendium of relevant Latin phrases useful seems to know why this surge in interest has for sprinkling throughout your office banter. occurred, but I suspect that the instant Cogito ergo sum (I think therefore I am), for notion of erudition inculcated by a few example,or Quod erat demonstrandurn (the Latinisms dropped at the office lies some- ubiquitous "QED" of crossword fame). where behind it. So, after even just a few hours with this And so it is that Transparent Language, disc, you might manage to engineer a situapurveyors of now 13 language learning soft- tion like this:

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A guide for frustrated spam fighters you can take to help make it illegal. Aimed that you will get more spam in the future. As retrieval program cannot properly parse your

By Kelth Schenglll-Roberts

both at users and at system administrators, the authors of the book point out, spam is correct address. The second tactic is to reduce ired of getting messages that try to con the book informs readers about the problems becoming more than a nuisance — floods of the amount of spam you get by using filtering systems on your email or issuing kill files you into some silly get-rich-quick spam creates, and how best to stop its spread spam are an almost daily nightmare for many scheme, offensive messages promising from becoming endemic. If you are tired of ISP administrators, and it is destroying the on Vsenet newsgroups. The third tactic takes access to hundreds of XXX sex sites or even having useless emails fiII up your mailbox, or sense of community in Usenet newsgroups. a look at how you can effectively complain messages from people trying to sell you spam you are no longer able to find on-topic post- The many stories related in the book reveal to spammers, letting them and the ISP they bulk-emailing software?Stopping Spam takes ings in once-helpful newsgroups, then this the dark side of spam. More often than not, use know that you do not appreciate this sort the»Reply-to» fields sent by spammers point of behavior. book will be useful to you. a look at "spam," the popular term for This guide also tells you how to track to anything but their own email address; unwanted email messages and inappropriate down most spammers and report them, as often they point to completely different ISPs newsgroup articles, It tells you what you can that had nothing to do with the original well as the types of legal steps you can take do to prevent it, stop it, and even the steps Stepping Spam: Stamping Orrt spam. This ends up hurting the reputation of (though t h e e x a mples p r ovided are Unwanted Email and News Postlngs v <»<i>i«„- «»<I »««»«<I I <»«ii."..< «;: n»l <: '. the blameless 5P. There's the case of a widely American). The hook is not only aimed at Author: Alan Schwarlz 4 Slmson Garfinkel broadcast spam that was soliciting contribu- users; administrators will appreciate the Publisher: O'Rellly 8 Associates tions of material to a supposed child-pornog- guidelines the book provides on how to Tel: 800-998-9938, http: //www.oreilly.corn raphy ring, whose»Reply-to» field wassimi- make policy choices for your site, how to ISBN: 1-56592-388-X larly forged, resulting in an innocent man block incoming and outgoing spam, and Softcover 191 pages 1998 getting harassed by understandably disgrun- how to choose the right technical tools to Price: $29.95 tled email users. The book also looks at the stop it. Stopping Spamis a very good introduction h istory of spam and its impact on t h e Rating: to understanding spam and its effects, and Internet now and in the future. Information content:*'*1/2 Once the reader has a basic understand- how to limit them, It is worth noting that Readability: "'1/2 ing of what spam is and what damage it can much of the non-technical material in this Intended for. Beginner - Intermediate *1/2 do, the book goes on to explain what to do book is covered well in a previous Q"Reilly Overall Rating: '" about it. It focuses on three major tactics you release called Bandits on the Information can use to reduce the amount of spam you Superhiglrway, which, though it is now somewhat dated, may be more useful for the.neoSpam has become an unfortunate part of receive. phyte user.But Stopping Spamdoes a good job The first tactic involves keeping your the online world fo r a lmost everyone. Experienced users tend to think of spam as a email address out of the hands of spammers describing how spam affects not only the nuisance, but one that can be defeated easily in the first place, by doing such things as individual but the Net as a whole. If your by hitting the "Delete" key. Unfortunately, »munging» your email address (like adding email or newsgroup diet consists of too much this does not send a message back to the "remove-this" or »no-spam» to the middle of spam, this will help you reduce your intake O'REILLY' «»«»;I> *»<«' i» <C» < l <br< spammer to stop the spamming, ensuring your email address) so that an email address and make the Net much leaner as well. Cl

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at the hub of the wheel, and those small paddies are difficult to access comfortably,

May the force be with yoss Continued from pagei0$ upgradability and relatively excellent FF response, Canadian-based ACT Labs just might have the answer. With a 38x24 cm (15x9.5 in.) wheel

especially when grappling with sharp turns.

assembly and an equally enormous pedal unit, the Force RS won't be mistaken for a space-saver. But that's a good thing for serious racers. The pedal unit, for instance, features beautifully spaced, swiveling pads and lots of room to anchor it with your

heels. Qn the desktop, meanwhile, the ultra-thick steering wheel is complemented with a bundle of goodies, including seven buttons, one four-way hat and two twoposition shifter paddies. Lots of stuff to be sure, though both the hat, positioned right

As a FF racing system, the Immersion- says its system has advantages in the world based Force RS has more desk-bouncing of FF too, as you won't need to buy an power than you' ll ever need, yet feels sub- entire new wheel if or. when Immersion

One of the most unusual aspects of the

decides to u pgrade its control d evice firmware. Furthermore, when ACT complements its current serial port connection with USB in early '99, users can get on board without having to dole out for an entirely new rig. Despite a worrisome high-pitched whine that appeared intermittently throughout testing but didn't negatively impact operations, ACT's entrant into FF racing per-

its i n terchangeable cartridge system. Essentially, the unit may be used as a console controller as well, simply by purchasing and inserting a new cartridge. ACT

future, and is certainly one of the least expensive products currently available. As a bonus, your money stays right here in Canada. 0

tle and accurate too. As a matter of fact, driving the Force RS through the tracks of Ubi Soft's Fl Racing Simulation made me realize for the first time that this FF thing might not only be enjoyable but downright helpful too. In short, it gave me a tactile sense of my driving limitations and in doing so, really opened my eyes to the

technology.

Force RS (and its cousin, the non-FF RS) is formed admirably, seemed well-suited to the

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FEBRUARY 1999

CD REVIEWS

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en ances cart science essons By Ross MacDonald

Fortunately, to help us along, there's a "navigator" function always visible at the top right of the screen so you can both find your way around and y our way b ac k t o w here you were in case you leave the program at any time. As y o u wor k through Earth Quest, you' re g i ve n t he opportunity to build

irtual Reality Earth Quest is yet another imaginative title from the Dorling

Kindersley (DK) funbox that combines a bit of challenge and a bit of fun with a whole-lotta learnin' on a single disc.

Eyewitness Virtual Reality Earth Quest From: Dorllng Klndersley in Canada:General Publishing 30 Lesmlll Rd., Don Mills, ON M38 2T6 Tel: 416-445-3333, http: //www.dk.corn Estimated street price: $36.95

your own volcanoes and create your own earthquakes, for example, dictating all — from lava flow rates to seismographic intensity — using a what-ever-you-wanna-do control panel. What fun! The results of exercising this god-like control are somewhat disappointing, however, in that all your specifications are enacted, but only in frame-by-frame animation with a bit of narration. Still, the principles involved are clearly demonstrated and there's a myriad of variations on each theme to construct

In this case the topic is, as you might suspect from the title, our planet. And the method, as you might suspect with any DK experience, is gradual exploration by gamelike means. And by that I mean it's necessary to spend a lot of time with most DK discs in order to detect all they have to offer. Here, the interface involves wending your way through tunnels to individual "stations" that offer maps, globes, pictures, animations, videos and, of course, text, to explain just about all aspects of terra firma — from the life histories of individual rocks and minerals to volcanism and even different mining techniques.

and deploy.

collectively educate you on the basics of all the forces and resources o p e rat ional i n Mam a Earth. But wait! There' s more! As an added bonus they' ve also thrown in a copy of a nice little f ield The ulumate into ' guide to rocks and guide to tire fore minerals along with «nd furn5 of our dynam icplanet,',""~ a free trial subscription to DK's Science On-Line. Like just about all DK products these days, you don't have to be particularly interested in the topic addressed to enjoy using them.

DK has dropped its prices drastically in recent years (from about $125 per disc in 1995 to less than $50 for most discs now) to the point where it's quite reasonable to consider chasing after the entire catalogue of about 20 titles. Highly recommended. 0

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http J/www.phobetcom/furby/

By Kelth Schenglll-Roberts

3. F3:llee Premier Furby Fan page •

Home of the Furby Flock Web ring. While this site doesn't have a lot of information itself, it is a nexus for information about Furbys through the many Web pages mentioned in the Web ring. http: //crabapple.cc.vt.edu/slight/furby/main. html 4. Fubar Furby • No t e v eryone likes Furbys. Some people want to do rather nasty things to them, like putting them in a microwave oven and seeing what 1. Furby: The Interactltre Peti • T h e happens. This mini-tour details some of Furby home page, which is sponsored by the fiendish things you can do to an Tiger Electronics, the people who actualinteractive Furby. Not for the squeamish. ly make the little critters, comes with interactive instructions, live Furby Webcasts, storybook, Isr v s neer e s n neon ~ r n es s n « s demos and more. DeRnltely the first Furbish place on the Web to visit. http J/www.game.corn/furby/

he hit toy of the 1997 Xmas season still has legs — and fur, a beak and those big blinking eyes too. Whether you find them lovable or annoying, there's a Furby Web site for you! The following Web sites run the gamut from the too-cute-for-words, to informative, to how to creatively dismantle your virtual pet.

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your own virtual Furby at this Web site. It lets you change the color and look of its virtual beak, hair, ears, feet and more. You can go the cute route or create one that looks demonically possessed. It's all

I

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up to you!

Furby and then takes you on a:

http: //www.cmoscmos.freeserve.co.uk/idk/idk furby.htmi

s emi-technical tour of what i you will find inside. It also provides some tips on how to hack into the code that pro-

is Furby up to when you are not around? Is Furby friend to Big Brother? A humorous look at the many strange places where Furbys have been observed. http: //www.furbycam.corn/ 8. FurbyZone • A good site that contains the latest news, hints, tips, a message board and information on all t h ings Furbish. Participate in the latest Furby

poll or view pictures of various Furbys.

r

know what makes Furby tick? This morbidly humorous site tells you how to skin your

httpJ/www.hephaestus.corn/furby/

$. Fantasy Furby Incubator •Create 7. The Amazing FurbyCaml • So what

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properly care for your Furby.

6. The Unofficial Furby Fan Club ' Become a member of the Unofficial Furby Fan Club here. This Web page also comes with listings of known bugs and their solutions, "Easter eggs" and how to

grams your Furby. Easily one of the best Furby sites you' ll run across.

http: //users.rttinc.corn/-redwards/furbyzone/ 9. Furby World • A virtual world devoted to Furby-ness. Comes with plenty of information, including owners' stories relating to their Furbys, known colors and names for Furbys, links to other sites and even Furby accessories. http: //www.netwebsites.corn/furby/

10. FabulousFurby Facts and Friendly Furbish Spoken Here • Di d y ou know Furbys come "from a fantasy place 'not of this world' in the clouds high above the Earth," or that when your

Furby says: "Hey boo loo-loo" he's telling you to stop kidding around and please put him down, right-side up, gently? This page comes with basic Furby "facts" and a Furbish phrase book. http: //www.corban-consulting.corn/furby/ furby.htmi 0

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inter ne t G a t e w a y C o r p . , 8 8 9 M ks t P e n d e r S t r e e t , S u i t e 8 0 0 , 'tf!tncouver, t B .C., C a n a d a

V GC 392


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FEBRUARY 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

T R A IiIINC I

Dear Nr. Computeriiea4 I understand that to set up a cable modem,

you need a network card [to which a cable modem connects[ in your computer. If I have a tw~ o mputer LAN [local area network), one of the computers needs to have two network cards and proxy software to let both computers have access to Internet. But instead of connecting the modem to a computer, I should be able to connect it to the

hub, as long as I can bind two addresses to a network card in one computer. I heard a friend saying you can do this in Windows NT, how would you do it in Windows 9x? Unsure at Uof T Dear Unsioe: You have an inteiesbng sibiation maf the first thing yeu should do is check with your cable cmnpany about its policies on having two computns connected on one subsoiption. Mmiy

companies will supply a second IP (Internet Pmtocol) address as long as you siipply Hie /aib,

DEAR

MR. COMPUTERHEAD should be able to multihome a Windows NT or 9x maclune. Binding nndtiple addressesoii a network card is not an option to help your sibaibon. Midtiple addresses are used for Web servers so Hiey can host additional pages. Evni ifyou could bind multiple addresses to a single network card mi a Windows9~ m achine(aia/Ihavenotfound any evidnice that yeii can fmmM icm sotf' ssite), Hieie would be no way for t/ie operating systnn to puss an IP reyiest onto tlie network. You have to rnnnnber that tlie IP addresses you get fmm your

cabling and an additional montidy fee. Ifyeu break tlie giddelines, you coidd end up back with dia/~ip ISP are its addresses and if you try to put a mac/uric with a conflicting IP address onto tlie service, wluch weiddseemlike cnie/ maf unusria/ netwmk yeu wi/I have conunitted a no-no and punislunent afier having cable modem access. t- they' ll be cuf/ing you Dial-Up-Daii bi iio time. But, if connecting twocomputers is accep

ableto yourInternet serviceprovider(ISP),yeu may want to explore the prexy mute.A pmxy server acts as amedium for access to the Internet

Dear Nr. ComprsterHead When ever I want to connect to my Internet

for computers that don't have direct access. One provider I have to punch in my password. company, deerfield.corn, makes apmdiict called The little window where it says "save passWingate, which is reasonably pnced pmxy so/I- word is grayed out. It used to work, I don't know why I lost it. ware. Visit the company's Web site ut: Wondering in Whltby blip Jhww.deerfield.cern/'wI!!late/ ! for informuHon

However, before we go Hiere, my first instinct would be te pnform a siugicu/ strike on tlie dialup netwmking coimection to your ISP. Tlie delete and reinstall pmcedure, known in tee/naca/ cirdes as a whack it, /ixes a lot of di ffernit coinputer aibnents. Before you "wliack' tiiat dial-up connection, yell ll wmlt lo tllakesine yell have all Hie pertulent

temp 61es to no avail. One friend said we will have to reload the operating system as well as

Office 97. Are you aware of any probleins like this?I'm beginning to hate Microsoft!! I would

really appreciate any sulestlons. Planted in Pleasantvil!e

Dear Plantedi There area number ofsieps that you can do befiire tire big FORMAT C: mai rebiald. If SLlP, also kimwn as senal line you dmible~/ick My Computer and tlinirig/it+lick liiteniet pmtoco~, ot PPPi alsokllowll as polllt-to- on yelir C: driveyou cml go dowll uia/ select tile point Pmtoco/)l mat the addresses of Hie DMS properties. (It/uter I mn assuining yoiir Windows (doinuiii name systnn) servers you' ll be using. In systnn folder is on your C: dnve.) When yoii are fact it woidd be wise if yeu acquired detailed on the pmpriHes page you will find a Tools tab. In instnations fmm you ISP or ca//ed its help desk the Tools section Hine are two usefid applications: a disk checker and a disk defiagmenter. Rim each before you whacked I/ie dia/-up connedNfL Then ufier you have reinstalled your dial-up of thnn, it slmuld help your problnn. AnoHierissueis disk space.I havea W indows networkirig comrecHon everytliing slmuki work foie If it doesnt then you should look at whack- 95 box Hiat I /arve tweaked to near pnfecbon. ing tlie dia/sip networking applet. This is accoin- W/ini llie disk becaine toofidl, perfonnancereally plished by going to your Control Pane/-Add suffned. I fbiuid Hart I /aid to do someserious pnoiRemove Pmgrams-Windows Setup applet mid de- ing and tlan defragrnn6ng before tlie perforinmice selecting Di al-Up ยน tw o r king i n t h e impmved. If disk space is a pmblem yeu may want Coimmmications section. The restart your com- to add a secoial /aud drive. Thea are some bnnniputer and reinstall it. Of course yeu will need yoia dous deals out thne on good nudity drives and it Windows9a CD-ROM or install disks to accom- may be aneasyway ie solve aspacepmblnn. plish tliis. Then set up ymir ISP connection again mal evnylhing should be fuie. If neither of these Got a technical question? tucHcs work, yeu'll have to stmt gomg down tliat Email computerheadCutcp.ca dark puth. Best of luck, may the force be with you. Mr, Coiiipii!erHead reeds every eniail and letter that Iie receives. However, dueto limited space and time Dear Nr. ComputerHaarI We have experienced a slowdown with Wonl hecannotpersonally answereach one individually. '97 over the last few months and I can't figure He will tiy to pick representativequestions that help it out. Here's the problem: whenever we close asmanyPeopleaspassible.Remembertobeae a file [even one sentence), it now takesabout deb!led as you can and be sureto include your operatingeye!em,praI!ram vers!aiis and herdeaie speci35 seconds to fully dose whereas I'm sure it

uiformalionyou need: the ISP's plum iuunber;

nmde ofconnection(

on lmw to mquire and install it. For the proxy solution you have to midtihome (have twe or Dear Wondering: Theieare a iuunber ofdiffnent more network cards insta/fed) the computer that strategies ymi could use iesolve this pmblnn and used to take five to ten seconds! Our comput- fiea!ienewhere possible. Alsoincludethe city or ads as thepmxy server.As long as yeu have each celdd hardyeu down a dark pat/i where er is a 486 DXPA6 and we' re running Office townyoii are wiit!iig Imm-or he will be faced to IRQ's (intnnipt request lines) available, you

things jump out at ymi senningly from nowhere. 97 with Windows 95. I' ve removed all my

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FEBRUARY I999 THE COMPUTER PAPER BC EDITION www.tcp.ca

T RA I NI N C . avi~

I

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Word or Excel file. You can rename the short-

M Word's Work menu

in Excel by creating one icon to open a group

Word 97 has a menu called the Work Menu in which you can store a list of the documents you most often work on. While the File menu will always show the previously opened flies, the Work menu will always list the files you put there-

want to treat as a group and arrange them as y o u want them to appear on the screen. Select File, Save Workspace and give the Workspace fileaname and a location, thencreateashortcut to this Workspace fiie as explained above.

of Excel files. To do this, you' ll need to first cre-

ate a Workspace file. Open all the files you

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select Paste Shortcut to create a shortcut to the

cut by selecting it, right-clicking it, selecting Rename andgiving the icon a new name. You can create icons for any Excel or Word file that organizing the rest of your files so you can find y o u regulariy use and then click on the icon to open both the application and the file. them quiddy when you need them. You can take this approach one step further

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Excel or Word file you want to open autornatically. Highlight the filename and select Edit, Copy. Switch to the Desktop, right-click and

accessed them. ::~.-~au!-'-.':rP' To add the Work Menu 'f ."-'.".;

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sers all over the world spend precious time each day trying to locate files on their computers. Someare never found; others turn up in the most unexpected places. This month we look at some tips and tricks for putting the spreadsheet and word processing files you use every day at your fingertips and

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Computer or Windows Explorer and find the

By Helen Bradley

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Categories list select Bufitin Menus, and from the Commands l i s t s e l ect W ork. You can put t h i s menu anywhere; for example, to add it to a tooibar drag Work onto the toolbar where you w an t i t t o

appear, then select CLose. Alternatively, you can add

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Once your Work menu is in place, you can Now, when you select this file on the desktop, add a file to it by opening the file and select-

Excel wiII open, as will all the files you saved

ing Work, Add To Work Menu. To remove a into the Workspace file. file from the menu, press CTRl + ALT +-

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My Documents folder

The My Documents folder is the default file location for your Word documents, but you can easily change this by selecting Tools, Options and selecting the File locations tab. Select Start with a isarticutar file If you usually work in Excel on a particular Docuinents froin the list, select the Modify button and then select your new default directory or click the e i':-p,'ii-«~ .",. e",> ';!)~.:. E~n 1:-::~:"-'I,":9$9$'::I: )nwl. 1~$~ 4~~.:=.'.": Create New Folder button to create one as you go. Click OK twice and you' ll never have to negotihorizontal bar, then select Work and click on

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You can do the same thing i n. Excel b y s e lectin g T o ols O ptions an d s e lecting t h e General tab. Change the drive a nd path s pecified i n the Default File Location text box to the drive and path you want to use in place of My Documents. Unfortunately, Excel has neither a Browse option nor the ability

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to create a directory on the fly, so you' ll need to have created

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path yourself. spreadsheet or always open a particular doc-

ument wheneveryou load Word, you can Word macros create an icon to open the file whenever you to manage directories open the application. To do this, open My Here are some quick and easy Word macros


THE COMPUTER PAPER BC EDITION www.tcp.ca

you can create using the instructions from January's training column to allow you to move around your directories by simply selecting a button. This macro changes the current directory to the directory c:'imsofficehfiles. Replace t he string "c:NMSOfficeNFiles" with t h e directory you want to change to and add the macro to a button on the toolbar. When you select the button you won't see anything on

the screen, but when you select File, Open, or File, Save As, the dialogue will show the directory you have changed to. If you use a lot of different directories, create a different macro for each by giving each macro a different name (for example, change 'FilesDirectory' to another name)

FEBRUARY 1999

T R A I N IN6

Never lose another Word filet

Wite 606-

One way you can ensure you never lose a file is to include the filename and path in the document itself, and the footer is an excellent place to put it, To do this in Word, select View, Header and Footer and from the toolbar select the Switch Between Header and Footer button to select the Footer. Select Insert AutoText, select File name and path and it will be inserted for you. Highlight the text and format it so it is quite small (8-point italicized type is a d iscreet and legible choice). Select Close to return to your document. When you save your file the text will be updated to show the file's location, so always save the file before you print.

Here's a variation on t h i s macro — it

changes the current directory and opens a file that is contained in it:

Sub OpenMyFiieDocument() 'macro to change the current directory and open a named file ChangeFiieOpenDirectory "C:VVISOfficeiFilesy

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Sub Customfooter()

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ActiveWindowhctivePane.view Type = wdPage View ActiveWindowhctivePane.View.SeekView = wdSeekCurrentPageFooter Selectian.FonLName = 'Arial' Selection. Font.Size = 9 Selection. Font.italic = True Seieclian,Fields.Add Range:=Selection.Range. Text='FILENAME~p', preserveFormatting:=True ActiveWindow.ActivePane.View.SeekView = wdSeekMainDocument End Sub

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rent file name. If your file has not yet been saved, select the text showing the file's

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This macro opens a file without changing default name (Bookl etc.) and select OK. the directory. To adapt it, replace the file When you save your file, the footer will be name and path with the name and path of the file you want to open:

updated to show the current filename, so

Sub OpenMyFile() 'macro to open anamedfile without changingthe current directo/y Dacuments.Open

Wordperfect

File Name:='C:VVISOfficelFIlesunyfile.doc' End Sub

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and change the drive and path to your Let a macro do the work choice of drive and path. Add each macro to This Word macro adds a footer to the current its own button on the toolbar and you' ll document displaying the current filename have one+lick access to all your directories, and path in Arial italic 9-point text: Sub FilesDirectoiy() 'macro to change directory ChangeFileOpenDirectory 'C:VVISOfficetFiles End Sub

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runsfor onemongronly in Ihelacal edifion, Thecorn/nrferPaperreservestherigh not to print submissionswhicharedeemedunsuihble. ATTENTIDN UsERGR0UPs: sendin your listiny (maximum120characters) for gwMarchissuebyFriday, February 5, 1999.submhskms 2ndWednesday,7:30 p.m„HasgngsComm. Ctr.,3096 E. B.C. REGIONALUSERSGROUP SOCIETY of Hewlett-Packard ACMIIGGRAPH Computer Graphics. 2ndTuesday, al 420 Homer AMIGAUSERGROUP(PaNorAmA) Far meeting gmesandplace Meets Users.Forinformafian,call DarenStagchukat 6614753or SCRUB call :AayNorman589-7199orRobertHardy9424364.BBSnum- Hastings. SL CalTam l Benyhill at 7343976. al 6614M. bee 231-N63 or2310364. B.C. EDI USER G R D U P . For more i n formation cal l 5324I204 (preADAMOWNERS! Vancouver tshnd Belier AOAMphiles pisa): B.C.VAX/VMSLocal UsersGmup(BCVAXLUG) provides aforum ferred). or voice mai l 5324219. APPLES B.C. CO M P U T E R S O C IE l Y . A User Graup far Mac' n tosh newsletter, nuwtings,supplies. Conhct David Cabley,df7, NS for the prafessionalgrowlh andeducation of ils membersthrough andAppleNs.Macintoshmeegngsarean3rdWednesdayafeach B.C. INTER BerwickRd,Oualicum Beach. BCV9K1N7. (N4) 752-1984. GRAPHUSERSGROUP(BCIUG). Conhct Mike Barnes Ihe exchange of solutions, ideas,andopinions. Usergroup meetmonth attheYorkHouseSchoolinVancouverat7pJn.Noviceand 528-1936 (voice)ar 528-2944(fax) hr info on nextmeeting. ings areheldthe3rdWednesdayof everyother monthat6:30p.m ALT2NBVANCOUVER USBI GROUP.Meetmgare 1stFrMay of other specialdnterastgroupsareheld mid-month. Apple 8 meeteach month atPacilic CenterMall by Iwyphanesin food court, ings are on1st Mondayaf eachmonth at 7 p.m. at theCentury B.c. QPEN BTEPGROUP.Regular mentholmeetings focuson vari- with location to beadvised, for further info pleasecall voicemail north af Dunsmuirat Geindge4pmto 9pm. Shuts early tocatch House inNewWestminsler. Forfurther informatian cag437-9935 ous themes, for singleusers, carparateusersanddevehpers in the 2764I965. the eveningshift 2INers. For moreinformation canhct Stevevia or 299-9597. Vancouverarea NeidStepandQpenStepare thepreferred platform BIG BLUE ANDCOUSINS. POBox53N, Station 8,Victoria BGVBA e mail at <sag edyvanbc.wimsey.com> a r for rapid development.Formeeting information andemail server 654. Gannetmeetinghst Wednesday,7:30 p.m.at U.Vic.-Egiott ATARIUSERSI Vanhri, P.O.Box3614 MainPost ONce.Vancouver, call KevinHiebertat264-1584or «NieberHgwimsey.corn>. «sage@rainbow.deacon.com> Bldg.. LectureTheatre 168.Also, specialinteresl groupmeetings. BC V68 3Y6. Bill Sugrerland988-1450; DonHatch 4334855. 382-3934. CANADIAN fNTERGRAPH USERS GROUP CONFERENCE. September 8-11, 1996.Delta Meadowvale, Mississauga.ON.'Dnve The Open Road". Contact Laura Banman, Intergraph, 2912 Memorial Dr.SE,Calgary ABT2A7R9. Voice: (403)569-5562Faic (403) 569-5801e-meit Ijbanm@ingr.corn CANADIANS QNCOMPUSERVE. Canadians aroundthe world and anyone interested in things Canadianare joining the Canadian issuessectionof TheIssuesforumonCompuserve. Uvely discussions centeraroundpolitics, society,customsandconflicts. Plus. there's a growing library of Canadian files. Go Issues at any CompuServe prompt, Dial 14XM48-8199 lor moreinfo. CIPS VANC OUVER SECTION. (Canada's largest Association for computer professionah).GfpsMembersenjoy unpaegelednetworkingandprafessional developmentopportunities atour monthly meetings and special events. Discounts offered for student members. PO Box 20522.Howe St,Vancauver,BC V61 2NS. Phane (N4) 681-2796 orFax(N4) N9-1879 for next meeting I N T E R MA T ( O )t( A Lw dale. TECHNOLOGY LEARNING SOLUTIONS CORELAATISTSUSEAGAOUP.LastTuesdayofeverymonth,7:N to 10:00 pm, at KwanfienCollege in Richmond, BC. Monthly newslethr. Canhct: BevHarcus,5334$54. = ""="'""': mN" rv DATA4JNKAISEASGROUP.Tel321-3387.PC supportBBS:321N73 (24 brservice),with specializedselfmade BBSsoftware. The purpase af this Usergroup is to allowusers to get togetherfor 1 problemsolving, discussionof setupandto meetpimple. Cagby voice 8 a.m.4:30 p.m.ONLYplease. This group is dedicatedto RoboBQAR DbyBeth Hamilton. OtherBBSsoftware arewelcome. YotJ already know it's one of now 01 Productivily Point Nhmbership is free! FOXSQFT, EOMONTQN'S FOXPRO USERS GROUP-secand IytterflOtienal.® PPI VanCOuVer the hottest credentials you Tuesday,7JI pm,GrantMacEwanCity Centre Campus, East Wing, Room C-137/C-135,107N-104th Ave.Contact Ken Raynerat can get — the AAicrosoft cerfi- i5 AAiCrOSoft'5 largeSt Certified 4374lf5 or Robin Sluart at 460-3712(days). Info Bugetins an 888457~1N. Technical Education Center fied Systems Engineer GENERIC CADDUSERSGIIOUP . Conhct FrankZander(604) 582(MCSE). And there is nO bet- (CTK:) in British Columbia, 8283. BINt2944287(9NBn,8,1). afld We haVe ay) inCredible HELPDESK INSTITUTELOCALCHAPTER.Anorganizaganprovidtef' time Or plare tCs get yeur ing trakting, educalian and a networldngforum for Help Desk offer for you. Prafesshnals:Thosepeoplewhahelp campuhr userswith hardhhCSE training than right ware ar softwareproblems. Formore informalian on memberships, phaseeallKarenYuanat6314NS. INDEPENDENTCOMPUTER MNSULTANTS ASSOCIATIONOFBC. The ICCA is a nangrafit assoc'ation af consuganhwhoprovide sendces intheFuddof Information Techrudogy.Theobjectives of PPI is alSO OneOf the largeSt NOVell InstruC:tOrs (( NIS) tha ICCA araIa pravide aforumwhereconsultants cannetwork with eachother,exchangeideas, andimprove their businessand NCyVell Autherixed Edueatian Ceast te COaSt.Ceme to computerskigs.Manthly meetingswith speakers.Forfurther infarmafia ncanhctusat PO Box820,BenhgStatian.Vancouver,BC centre (NAEc) Networks in PPI for yatJr Certified V6C2N6tet 6822747fait 6814916 email: icca@m indlink bcca/ WWW;hBpytwwwJcca+c.orglicca/ Novell Engineer (CNE) North America, giving yotJ LOTUS NOTES. - sea'PacwcNates User Graup' training today. access to more certified (43r 153keMp 1gpone @mr; peur CheiCe). MACWES TCOMPUIERSOCIE(Y. Meegngsfor members andvisitaeinckrdePD copysessiws.Genaeimeetings:2ndWednesday of eac h mardh;Beginner' s meet' mgs:3rd Wednesday ofeach month. 7:30p.m., Guildford Public Ubery, Surrey.Messagesand inlormabonat 268-9530. MS ACCESS TECHNICALUSER'8GROUP.Forthosewhowantto arlficipthin learningmareabout MSAccess. Forinformation call Grey Igndat 4544)262, fram9:N to 5:00. I • Night Classes Available Hvmjyer GtfOn-Staff NANUGS (Northern AlbertaNovell UsersGroupSociety) - meets quarteriy attheCompuSmart store onMaylield Road.Forinforma• Create YOurOWFISchedVle certified Technical Trainers if) tion, pleasee-mail to nanugs@fnwnetedmontanab.ca or phone Mike Bnnm(4N)487-7666. + Free Refresher Course the Lower hhainIand QBJKTS USER SOCIETY. SeeBritish ColumbiaOpenStepGroup • Publicly Scheduled Technical • Recognized Post Secondary (B.C.O.G.). OPENSTEPUSER SOCIETY(VNUS). See British Columbia ClaSSeS are Guaran)hed tO Run Education Centre OpenStepGroup(B.C.Q.G.). • Consultants/ Counselors PACIACNOTES USER GROUP (PACNUG) -Latus Notes usee meal the lastWednesdayaf eachmonth. 5:15pmat Rosie's on Available Robson on July 31st Conhct Delares Beier at 988-2141 or defoms4@awcda,corn PG/MAC USERGROUP.Wanted Prafessional Photography/Graphic Designerstosh', network andleamthelatest hardwareandsoftware pragemsavailable. Shrting May7thwewil meetat 7:ggpm every 1st and 3rd luesday of the month, at Tricee Computer Genter,d203-1836With Ave. If youareinterested phasecontact 8. Hanington ateither873-6915 or esta@mindlink.bc.ca for further info. PORT COOUITLAMCOMPUTER CLUB. Commodore,Amiga 6 IBNL1st 53rd Tuesday,7:30p.m., Room104,George Pearkes Jr. .-~ SUi1tp 501,":;-,':"-,"':,~.: n j -: ',Si)itdxt'2020 Sec. School1390 . Laurier Ave.,Part Caquigam. Forfurther information contact EdDyerat 9424954 -:1'0$$:.West Geergia St. .,„; ) 070 OCztJQIOS S(. „„=, POWER BUILDER. Usergroup beingfarmed. Meetings areplanned :' gVCnCX)IJVey,SC p:.:,(f/(Ctfyria,' 8(: tvir, for first WednesdayToenroll eallPerformSystemDevelopee at "--::;;V814/t/I '2C4';,~ ' voice maiN4-2644)247. i ~ -V4F. 3P3,,; ~;;„-':., 4 4 4 SQL SE R V E R. Usergmupbeing formtxL Msegngsareplanned far • 0:.„-i ' hone",:(250) ..3.85-9400 ,Ctytdy'.:(b04) 587-500 first Monday.Toenmgcall PerformSystemOewdopers at voice mail N4-2644247. „~ g 4 ) b87-$001 Tl, 99/4t CONIU PTERB.C. 99erUsers Group, iveiy Thursday7wvvw,proptyiytf.cGIITs 10 p.m. Far information, call Hart 522-2598. 1st Thursday . Tutorhls, 2nd ThursdayGeneral, 3rd Thursday Tutorials, 4th Thueday ubrary Mnip™ ht BBS"Dht ATt" 522-9830TI only please.

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TEENSINVANCOUVER USERGROUP.Forteensundertheageof 16 interestedin doingcomputer relatedprojects regularly, WWW , programming,games;anything! Themain goal is to sharecomputer knowledgeand to make friends. If there are any homeschoolersinterested, thatwould begreat. If interested, pleasecall Orton Mak at 926-2835. THETOPKIDSCLUB. A user groupfor kids, teens andparents. Monthly meetings are family focused with software/hardware

demonstrations, guest speakers,Windowsand Mactips and online demonstrations. A BBS is available to members.Call Garland Coulson 27 9-5439 or email garlandcoulson@topkids.corn VANCOUVERAUTOCAD USERSSOCIETY.1stWed.ofthemonth, 7:30p.m.,B.C.I.T.Bby.CampusBldg.SWS Room 1850.Contact FrankZander(604) 582-8283. VANCOUVERDELPHIDEVELOPERSASSOCIATION meetsoncea month attheVancouverPublic Library (downtown). Themeeting is usually onthe2ndor 3rd weekof themonth onTueor Wed depending on availabilily of facilities. Thepurposeof thegroupis to provideacommonandregular forumfor Delphidevelopersto get togetheranddiscuss Oelphi related issues. gt0 admissionto cover rental ofroom.Agmeeting notices aresentvia faxor email. To addyour nameto our distribution list, sendcompanyname, address info, phone, fax and e-mail to Michael Li at 76307.720©compuserve.corn or fare(604)432-1799or tek(604) 432-1709. VANCOUVERENTERPRISEFORUM.4324I761.

VANCOUVERFOXPRO USER GROUP (VFUG).September-June, 2nd Tuesday. at1900 hours; 200-1177W.Broadway. Info Dougat 736-2922,BBS231-9709 ande-mail to joylaneuniserve.corn VANCO UVERGEOWORKSUSERSCLUB. Forfurther info. please call: 883-7490(aves). VANCOUVERGEOGRAPHIC INFORMATION SYSTEMS USER GROUP. Meetings areheld onthe 1st Wednesdayof eachmonth, Septemberthrough May, at B.C.I.T.TownSquare Room'C' at 7:30pm.ContactDwight at940-1518for information. VANCOUVERKAYPRO USERS GROUP-VANCOUVER PORTABLE COMPU TERCLUB(VPCC), AM017, JaySiegel, 4251Lancelot Dr, Richmond,B.C.,V7C4S4, 271-1519; BBS271-5934. VANCOUVERMACINTOSH USER GROUP (VMUG).Vancouver's newest Macintosh Users Group, serves Mac users in the Vancouv er,Nori hShoreandBumabyareas.Everyoneiswelcome, regardlessof experience. Visit our WebSite at httpytwww.seercom.corn/vmugand join online or call 988-8090 or email skingegdirectcafor mpreinfo. VANCOUVERNETWARE USERS GROUP (VNUG)isan oNicial user group recognized by the NetwareUsers' I n te rnational Assoc.andsupported, in part, by Novell. Meetingsareheldon the first businessMondayof every month atTheStanley Park Dining Pavilion. Agaspects of thenetworking environment are discussedand presented with emphasis on the Netware network operatingsystem.Theworkshop beginsat 4:00p.m., buffet dinner at 6:00pm, at7:00pm is a Q&Asession followed by apresentationendingat around8:30pm. Member,no-member and studentpricing applies to theworkshopand/or dinner-presentation. For further information or meeting topic announcements call ourvoice mail at 689-VNUG(689-8684) or Faxusat

689-8656. VANCOUVEROS/2 USER GROUP.Attended by 06/2gurus and novicesalike andwell supported by IBM. Thelargeand lively meeting isheldon thefirst Wednesdayof eachmonth at theBC Tel Buitding,3777Kingsway,Bumabyand starts at6:45 pm.Join us for an informalworkshopbeginning at 11:30amon the Brat and third Saturdays of each month at Doppler Computer Super stores,485W.8thAve.,Vancouver.ContactJim Shewchuk 87&4780. VANCOUVERPC USERSSOCIETY (VPCUS),2ndThursday,7pm at ScienceWorid,$5 guestadmission. General Q8J(session, feature presentation.Special InterestGroups(seealsoseparate listings) and educational seminar registration. On-disk newsletter. Telephone:290-0660. THEVANCOUVERSQLServerUsersGroupisanindependentnonprofit organiztiondedicatedto providing aninformation exchange about Microsoft SQLServer. Launchingits bi-monthly meetings starbngThursdayJanuary 7,1999from 6.30pm to 8.30pm. For more information, visit our web site at www.vansql.org. Phone: 8&9434, VANCOUVERSMALLTALK USERS GROUP (VSMUG) isagroup of individuals and organizations interested in object-oriented analysis, design,andprogramming with a particular emphasis on Smalltalk. Primarily for individualdevelopers tomeet.share ideas andexperiences, discuss technical issuesandleamcool stuff. It's designednot to be a forum for sales pitches from vendors. RSVP to AnnPatrick (apatrickegmpr.ca or 604-2935144). For more information check out our web site at httpy/lucy.csc.u vie.ca/-bnfb. VANCOUVERWINDOWS NT USERSGROUP (VANTUG)isaforum for bothdevelopersandadministrators interested in sharing their NT experiencewith their peers. Meetings are held every two months attheJustice Institute of BC(JIBC) in NewWestminster. For more information, contact Glen Houghton at ghoughtonejibc.org or at(604) 528-5501. VISUALBASIC PROGRAMMERS GROUP -ContactJohann9308248. VISUALOBJECTDEVELOPERS ASSOCIATION OFVANCOUVERFor information onour next meeting, contactJohn Kniewasser (604) 430-8210fare(604) 4314946 CIS72120,3156 VPCUSClarion SIG — Clarion is a full-featured DOS 8 Windowsapplication developmentplafform.This current dark

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FEBRUARY 1999 THE COMPUTER PAPER BC EQITION www.tcp.ca

itself to foresee problems with the server, and t."

suggest solutions before failures occur. As well, a new class of "thin server' systems isbeing developed. These are computers that are designed to operate with virtuall no

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human int e rvention ;equired. Thin servers

jEFF EVANS

and Neugent-type technology, if they live up

Two visions of Internet computing are

to their initial hype have the potential to

struggling for ownership of the Wired

do away with many of

World. From the anti-Microsoft camp, the

dream is of a world with relatively small numbers of huge, centralized UNIX "big iron" database servers and mainframe computers serving up data and software to end users equipped with any kind of computing device. The competing Microsoft vision foresees a wide spectrum of Web servers, scaling from huge mainframes down to millions of tiny, decentralized Windows NT servers in individual small offices and even family homes. Centralized UNIX vs. decentralized Windows NT. How smart do the electronic brains that the Internet runs on have to become to be ideally suited to either vision? Will it make any difference to the aver-

age PC user which vision prevails?

the edveotettet of

Ellison's "big-servers only" model.

Bll Brother,little Brother This, then, is where the question of big server or little server matters to computer users.

Just as the desktop PC gave us flexibility and choice, admittedly at the cost of lower reliability and more complexity than a dumb terminal, the small server giveseven small companies and individuals the ability to store, manage, and distribute their data locally, rather than depending on a largenetworking service. In some cases, Ellison's model does make more sense. His disparaging comments about the silliness of receptionists managing the network server may simply be true, if unkind. Ellison predicted that as an alternative to small NT servers, small- and mediumwize businessesmay turn to a growing market for outsourcing network service pioviders catering to such businesses. At the time this column was being written, Netcom

Canada, a major Internet service provider ESP) announced t Fall Comdex 1998, Microsoft's Sill Gates and Oracle's that it is starting to provide server management services to Larry Eilison, two titans of the contemporary comput- Canadian businesses. Netcom will either accept customers' er industry, squared off to pitch what seems, on the servers on its premises, handling high-speed connectivity surface, to be two diametrically opposed views of the future and system maintenance, or Netcom will host clients' dataof computing. Gates pronounced that Microsoft's goal was bases on its UNIX servers. "simplified" computing, a concept exemplified by StorageTek, a firm specializing in data storage technology, Microsoft's new SQL 7.0, the latest version of the Windows will store users' data on its servers, giving small businessesa database server, which features self-training and self-repair reliable alternative to risking critical data on a small computfeatures designed to make such systemsmuch more reliable, er system.

A

fast, and economiaii to maintain.

Gates admitted that everything to do with personal computing is still more complicated and unreliable than it should be, and for computing to become truly pervasive, all tasks, from hooking up a printer, to configuring and maintaining a network server, will have to become radically simpler.

Ansi then there' s always Llnssx... If many of the lingering problems

~j

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with decent ral i z i n g Web services

and servers lie

of the NI'server operating system, then another way around the problem would be to either improve NT or use some other operating systein on inexpensive Intel-based servers. Novell would tend to agree with that suggestion, recommending its NetWare products. The dark horse contender in the battle between UNIX

and NT, however, is Linux, an "open source" or non-propri-I etary operating system, which its supporters claim is a good deal simpler, while more elegant and crash-resistant than Windows. No matter what Gates or Ellison insist is good for the computer market, the fact is that there is a range of different

network server users with widely differing needs in today' s inarket. Given a variety of different solutions to choose from, some will opt for UMX, others for NT, NetWare or Linux.

Price competition from NT will force UNIX system costs

While these are both good options, the obvious deficien-

down, while UNIX's superior scalability and reliability will cies of the small NT server in terms of reliability and cost of force NT to get better, or die, And lurking in the bushes, maintenance woold seem to call for a simple, small solution: Linux's contrarian challenge to high profit margin proprimake Windows NT (the latest version of which has been etary server systems may just force the self-proclaimed masnamed Windows 2000) better. And, indeed, the lure of mII- ters of the Internet universe to discover a little thing called lions of Windows NTcustomers isproving an effective incen- humility. And wouldn't that be nice? 0 tive in motivating many different efforts to improve operating systems that run on Intel-based computers. From the lyrij3 sf the 'BosProtest sanglampooning news headlines, Computer Associates has just unveiled its new Neugent

Billions of research and development dollars, from Microsoft and thousands of other technology companies, will have to be spent over the next decade in pursuit of computing systems that are quietly and invisibly efficient, reliable and technology, a self-teaching, neural network software system It's GoodNewsWeek, bythe Hedgehoppars' Anonymous.AWAV file ef that is being deployed on NT servers to drastically improve the songcanbadawnlaadedat pleasant for people to use. Ellison, on the other hand, largely dismissed many reliability. Through pattern recognition, Neugent teaches http Jlwww.rockinwoman.cjim/oldies28.html. iinportant parts of the personal computer revolution (such as Windows NT) as aberrations= big mistakes that are about to be corrected, thanks to the rise of new Internet and UNIX rjdu NCeV SIR, THS QS' M/ANT% W KAON! CAN ~ HFLlrVf I<? IVY server technology. Specifically, Ellison called the present 6L ITCH-RXlO jiB A, never QPUFFI mOQ.S, @AT ACtlCTOjjjlFR W craze of many enterprises for large numbers of small-scale NT uhSSIC i etSTaaOOF= WIIZags dW MFA UNO ~MALL%' network servers "simply a bad idea." CBI.ITCH-2OM? OWVgR%P Sau&VV A Sunni-um Although EIIison's corporation makes lots of money from IT10A4 FEAR &IOQ&HTOF P~ g

up@oeiHawvs sou

the NT version of its Orade database, he argued that the NT

server model is inherently more expensive, limited in scalability, and inferior in reliability compared to UMX-based systems. EIson claim it is illogical to depend on flaky Windows NT when a much better UNIX solution is readily available, and says this will inevitably cause network administrators to move back to the centralized model of computing that the PC has been challenging since its invention in the late 1970s.

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