1999 04 The Computer Paper - BC Edition

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W • NEW DELL DIMENSION XPS T SERIES DESKTOPS - HIGH-PERFORMANCE LINE

A PENTIUN I I I

IPROCESEQR-BASED SYSTEM FOR

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EXCUSE ME, I W O N DER IF YOU WOULDN'T M I N D TELLING ME ...

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Can you beai Dell'samaz ing price for a complete system inclucling a monitor and a valuable

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DELL DIMENSION V SERIES DESKTOPS - VALUE LINE

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encl PC Magazine, so many in fact it's harcl

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Ca n I custom configure, price, purchase and track the delivery af my PC, notebook or server at my convenience 2I hours a clay on ihe Internet?

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TO ORDER ONLINE

Ha s oneyour of notebookcomputerseverwon a PC Compuiing "Torture Test" award'z I-las it won it four years in a row like Dell>

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Wi l l you offer toll-?ree and web-basecl lechnical harclware supnori on clesl<tops, notebooks, servers and workstations, seven clays a week, 2(t hours a day, for the flic niche product like D II?

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to bring it in to your store until you iix it and then come back to pick it up>

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Ha ve you won PC Magazine's "Readers Choice Award" for service encl reliability for desi<tops'z Have you won it tliree years in a row lil<eDell?

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FEATURES 21 Ultimate utilities roundup 28 Essential utilities for the road

34 Tracking down the ultimate utilities 0 • I

70 It's black and white lasers firstchoice for fast accurateoutput of documents

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72 Laser printer survey 84 Attack of the Pentium Ills TCP TestLab's firstlook at 500 MHz systems

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DEPARTMENTS

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NE,WSR REVIEWS

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From the Editor Letters.

........1 0

What's New.....

........1 2

Calendar .

...132

Classified.

.. 132

36 Y2K? Don't worry, be happy The MillenniumBugHomeCheckhits 11 million Canadian homes

—45 Intel gives PentiumIII 5300-million push

Marketplace ..........

Parallel versusUSBand SCSI

113 Flat speakers, roundsound Computer speakerswecan finally live with

47 Red Hat adds Linux to IBM PCs

Advertising Index ..

47 Free email providerstighten security 85 DVD-Audio clears'last hurdle

COMING UP May 1999 The wiredhome Storage W ommerce stateoftheunion Ad Deadline Tue . , March 30 Distribution Fri., April 16

June 1999

Mobile computmg HigiHsrdsystems Srcurlngyourcomputingassetr Ad Deadline Tue., April 27 Distribution Fri., May 14

July 1999

Presentationhardwareandsoftware

98 GPS mapping for CEpalm-size PCs 99 Palm, Synapseoffer big screen paging 101 IBM unveilsWorkPadstrategy

54 Managing your information assets 60 The next frontier: Managing knowledge 63 Mabango:Affordable media management

102 Adobe InDesign preview Will it be the Quark killer?

68 LAN Line: Preparingfor NT Serverfailure 68 On the Go: An open letter to Starbucks' CEO Howard Schultz

110 Best of breed The latest Little and Mother titles

84 Study critiquesonline stores 92 Acrobat 4.0 does some new tricks

86 Venturing into China's history

124 Tutorials for hands-onprogramming

The peripheral express Affordabl enotebooks Ad Deadline Distribution

106 The parallel universe 113 Fujitsu's L440 is light and powerful

41 3Com debuts sleekPalmV

User Groups ..........

96 Apple G3, Silicon Graphicswow power users

90 The Cap'n teachessocial skills

Tue., June 1 Fri., June 18

90 Puzzles an alternative to shoot-'em-ups

115 Rankin Inlet wires the North 116 Weaving your own Web site: Part 43 An indepth look at CascadingStyle Sheets:Part II

121 10 Canadian gardeningWebsites

123 Specialized searchtoolsfor surfers

129 Magic images

92 Virtual Scrabble: Less and more of the real thing

Call (604) 688-2120 for ad information

126 Fly model planesonyour PC Programs ~ate radiocontrol expedence

142 Blue meanies onthe Web Property and powerare tussling with freedom in cyberspac~nd guesswho's winning?

N EW DELL D I N LENSION X P S T S E RIES DESKTOPS - H I G H - P ERFORM A N C E U N E 44

A PENTIUM I I I PROCESSOR-BASED SYSTEM F OR UN D E R 3

GRAND*

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DEI.L INSPIRON '" NOTEBOOKS - AG G RESSIVELY PRICED, H I G H - P ERFORjiIJUV4CE PORTABLE5 TO ORDER ONLINE

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aria«-Fri Bam-10pm EST Sar 10an1 Gpln EST Snn12pnr-Spar EST Service available in English anrl French.

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THE COMPUTER PAPER BC EDITION www.tcp.ca APRIL 1999 r' C

Home API proposals gather pace in AC networking race

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PISCATAWAY, N.J. (NB) — Enikia Inc., the company that developed the technology for high-speed data communications over AC power circuits, has thrown its weight behind the Home Application Programming

,*

Interface (Home API).

Home API is made up of several computer and electronics companies that are work-

ing together to develop a common programming interface for computer control of home devices. According to officials with Enikia, which has just joined the Home API working

n crease es ee in our o Ice.

group, the technology eases the development of home-automation software and enhances the accessibility of home devices by multivendor applications.

The group's goal, he said, is to accelerate the development and deployment of computer-controlled home devices, including

consumer electronics, security, lighting, and temperature control systems. "Home API is a necessary part of Enikia's

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power-line home networking technology," said Bob Dillon, the firm's co-founder.

Dillon said the Home API technology gives the firm the opportunity to work with

other members to develop a common communication interface for devices on a home "We envision wired and wireless networks co-existing in a house and this allows

+Up to10ppm 0 4Mb (up to 36Mb)

8 June 30,1999.

wireless, or Enikia's power-line system, based on the capabilities they want in their network It's exciting to have very different

Microsoft Windows did for the PC desktop," he said. The Home API Working Group was

I

multi-vendor applications and devices, and

accelerate the integration and market accep. tance of new devices and home networks into home control systems. In addition to the Home API specifica-

tion, the group plans to develop and deliver a Windows software development kit (SDK)

I Please send cheque to NAME P or COMPANY Q I Name:

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which is expected to be available in the first half of this year. 0

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software, enhance interoperability across

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plifies a variety of programming chores. Home API will do for home networks what

programming interfaces that will ease the development of home automation/control

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devices appear as if they are seamlessly connected," he said. According to Mike Macaluso, the firm's director of engineering, the Home API standard will help programmers solve many of the future communication problems

Microsoft, Mitsubishi Electric, and Philips Electronics. The group is developing an

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Terms andcorridors 1. Purchasesmustbe madebetween March 19 andJune30, 1999. ABpurchasesmadebefore or after these dates will not be eligible for this mailrin rebate.ONervalid with purchasesmCanadaonly. 2. Purchases must be madeat parucipating reuriles in order to be eligiie 3. All supporBngdocumentsmustbe post-marked no later than August 1, 1999 and receivedno later

than August31, 1999. Nolate submissions will be accepted. 4, Bmther is not responublefor daimslost, or delayed in mailing. Pleasekeep copies of agdocuments submitted. No daimsagainst "lost' documentswill beevaluated unlessaccompanied by pmof of mailing to Brother (ie cerIIed or regbteredmaifI. S. AB incomplete documentation maybereturned with appmpriate Insuuctions for resubmission. FAILURE TOSUBMIT COPYOFORIGINAL SALESRECEIPT, ANO the original UPCBar Codecut hom carton by purchaserwill be deemedasnoncompliance andforfeit right to $30 maRNrrebate. 6. $30 mailrin rebate isvalid only for Brothe HL 1040 Series,HL10SOSeries andMFCP2000 Series

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X limit of one $30maiun rebate per Brother HL-1040 Setes, HL-I 050 Seriesand MFC-P2000 Series group of produdspurchasedduring promotion. Allow 60 weeksfor rebatefulggment. IL Bmther dealers,distributors, resellersand their employees, aswell as Brother employees,areinehgible to partidpate in this rebateoffer. 9. Any misrepresentation or fraudulentmformation disqualIes this daim. 10. Bmtherrmervesthe right to requert addIonal information regardkrg this rebate, andtheright to confmn identiTication.

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APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

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3D accelerator optimized for Direct 3D acceleration. The three fastest Direct 3D accelerators on the market are:

2500is no longer in production). 3) Arty card based on Voodoo Banshee: does not support 32-bit color mode, but is cheaper at

PC. On the whole I am not displeased with it 1) ATI Rage Fury: fastest at 32-bit color modes, except for its slow frame rate of about 8 fps has good Direct 3D drivers, sells for about [frames per second]. I am able to increase this $299, and it's Canadian.

o

is a good choice for those wanting an accelerator that plugs into a PCI slot, although AGP versionsof all the cards mentioned here are also available and are generally a bit faster.

The futurecame long ago about$229, and also supports a competing I'd first like to thank you for The Computer 3D acceleration specification called Glide, Paper.I found the March issue quite stimuwhich Flight Sim does not support. The

Banshee alsohasa lessrobustOpen GL driver

lating, especially the article on databases.

Anyway, here's the meat of this letter,

tlum theothercards mentioned henr— again, commenting on the Letter from the Editor this is not an issue for Flight Sim. The Baffshee called "Chipping away at privacy" [TCP March 1999]. The original title of George Orwell's book 1984 was, I have always been taught, 1948. The British government of the time, however, thought that their communist neighbors might be offended and so

i

forced the name change. Orwell's whole point was that, like with Animal Farm,he was talking about the present. For that reason, I am frequently amused.

by people's comparison of the state of the world in 1984 and Orwell's "predictions." (So tell me, when did Canada decide to number everybody? It's hardly a new concept.) Bill Medland, Surrey, B.C.

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drive or a CD-RW [rewritable] drive. I like the potential 10 GB (compressed) storage space of tape backups, though I hear that these tapes are very error prone.

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Recordable CDs [CD-R] are cheaper to pur-

one Q

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chase, though I also hear that a CD-RW drive needs to be fast enough in order to avoid errors too, not to mention the 650 MB file size limit. Which is preferable for media

6'

backup, tape backup or CD-R? And what are

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the speed requirements for each device in

order to avoid errors? Howie Woo David Tanaka replies: I have a Ditto Max Pro, and although I have not encountered any media errors, I find it too slow to use for anything but archiving. If you wanted to access any files quickly and regularly, tape would not be your best solution. A recordableirewritable CD drive is pretty easy to use these days, particularly if you have the right software. But you are correct — the650 MB limit may be too low for video files, which tend to be quite targe. However,one emerging technology worth consideringis DVD-RAM. Media right now costs about $60 per disc, but each disc will hold 2.6 GB. Panasonic has introduced a double-sided DVD-RAM disc media that will hold 5.2 GB (but

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nies supporting the DVD-RAM spec, will be coming out with dnves later this year. The latest generation DVD-RAM discs can

— ie with a 30 Day Try N. B y Back Guarantee.

be read in newerabut not all) DVD-ROM drives. There's some risk in buying info a technology

atyiur faifourite eonwaie''reeeger www.heetware.oa 'oiroct EnkforNndowsworks with icrooolt wordfor windowsverskrns6 androtor, Excel versions7and later, andcorot oodfperfectvoroknrs6.0 andlater. Medntosh direct link requiresMacos 6, uicrosolt word66 and ExcefalkBfosE Woroml M.YOJLareregistered tiadonrarks ol BW-VA,Inc„osed underlicense. Shor frrodnctsmenlonod mayhe rodeos' or registered trademarksof their respecsvecompanies. trhrs shirrfons/handling andapplicable salestones. Pricefor W.YO.S. PhwVersion6 Macintosh- n69.

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NEC Millennium: desktop or laptop? NEC Computer Systems Division (NEC CSD) has unveiled an interesting desktop computer that borrows heavily from notebook technology. The computer, being referred to as Millennium, indudes a built-in 15-inch flat-panel display, and occupies a footprint of only 26.5x 19.5 cm (10.5x7.7 in.) deep. Without the display, the unit is just 5 cm (2 in.) high. While the MiHennium we recently saw at an NEC CSD event is just a concept model, the company says it intends to ship a similar product Iatei this yeai for

approximately $2,999. The company says the Millennium PC ushers in an era of microdesktop PCs. It says the Millennium weighs about 5.4 kg (12 lb.) including screen, compared to the 36 kg (80 lb.) a typical desktop PC plus monitor weighs. The Millennium borrows from both desktop and notebook computer design. For example, the company says that production versions of the Millennium PC will be powered by a Pentium III processor, but will also incorporate notebook features such as PC Card slots and VersaBays (the latter being NEC's brand name for a multifunction bay that allows devices like

IBM debuts 'sub-$1,000' Aptiva IBM has introduced a new low-cost consumer PC model, the Aptiva 140. B ased on an AM D K 6 2 3 3 M H z processor, and equipped with 32 MB RAM, a 4.2 GB hard drive, a 32x CDROM drive, 56Kbps modem, and two USB ports, the Aptiva 140 has an estimated street price of $1,099 (without a monitor), minus a $100 rebate offer available until the beginning of

CD-ROM, DVD and floppy drives to be interchanged).— DT NEC Computer Systems Division, Tel: 905-564-1122

ViewSonic flat panel goes digital Wow! sums up our impression of Viewsonic's latest LCD flat-panel display. The company claims its VPD180 ViewPanel is the industry's first 18.1-inch digital fl at-panel display. Representatives from Viewsonic's Canadian office recently showed TCPthe new display, along with the PT795 19-inch flat-screen CRT monitor it

';,,QP" •

introduced at Comdex Canada West in Vancouver in January. The VPD180 supports resolutions of up to 1,280x1,024, and has a viewing angle of 160 degrees. The display will pivot between portrait and landscape modes, and includes PerfectPortrait software to switch the image to the proper orientation.

v",1"

Wow! also sums up the price of this model. It will sell for the rough equivalent of US$3,995 when bundled with the ATI Xpert LCD graphics card, or US$3,745 without. When we first saw the 19-inch PT795 CRT-based monitor, the experience was a bit disconcerting. Being used to unconsciously adjusting for the curvature of a standard monitor, we actually thought the flat-screen monitor was curved inward until we spent a few minutes looking at it. Then the benefits of a perfectly flat view-

including its 30 Days Up And Running Assistance, a one-year limit-

ing surface become apparent.

ed warranty, and one-year Owner Privileges program with the purchase of an Aptiva 140.—JE IBM Canada, Tel: 800-IBM-CALL, httpJ/www.canibm.corn/whatsnew

Viewsonic calls its flat tube the PerfectFIat SonicTron. It is an

aperture grill design and will support resolutions of up to 1,920x1,440. It can be used with both PCs and Macs. It has a suggest-

ed retail price is $1629.— DT

W hile IBM ' s Aptiva line includes some of the most highly configured, high priced multimedia PCs on the market, IBM has been very interested in creating a product for the large market of first time buyers who are looking for PCs in the $1,000 range. According to Gary Isaacs, general manager of consumer sales and services with IBM Canada Ltd., "The new Aptiva 140 delivers great technology in a PC that is extremely affordable and easy to use. We' re focussed on providing consumers with choice to meet their varying lifestyles and maintaining our leadership in the Canadian PC market." Many of Canada's "clone" PC makers wouldn't have too much trouble beating the price/performance features of the Aptiva 140, at least by a little. IBM, however, is banking on part of the market being attracted to the appeal of the IBM brand name. IBM is also

. „

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Vlewsonlc, Tel: 800-888-8583, http:/twww.viewsonic.corn Continued on page 14

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U LT I IN AT E U T I L I T I K 5

After spending days on the Web checking prices, updating dead links, and summarizing product descriptions (not to mention

drinking enough Starbucks brew to float a boat), we have come up with a list of utilities that has something for everyone. Hundreds of small inexpensive programs are available — often for very specialized e've divided utility products into needs — because the Net allows for inexnine categories, and the accompa- pensive delivery, Where the Internet nying charts contain listings for does not contribute to the growth af utilimore than 130 programs. And this list isnot ties directly, it often does so indirectly, exhaustive. It seemed that every time we But what about the more established turned around, there were more utilities to and well-known utility products? Online add. It is the nature of this category of soft- sales are still far lower — in both the number ware that programs can be quickly written . of products sold and the income generatedand thrown up for sale on a Webpage. than boxed products sold in retail stores. Often a product becomes obsolete and Chris Monette, general manager of Symantec disappears when another does a better job. Canada, places the percentage of his compaAnd then there are the buyouts and compa- ny's online sales in the single digits, but says ny mergers that make this category even "We are seeing significant increases there." more volatile. Even deciding what qualifies (Symantm, like many other software compaas a utility and what does not is moving nies, offers a discount for online purchases ground. There is noagreement about when a primarily because of the cast savings on its By Roil lamlranrl

i

programs that continuously ping your ISP to avoid being dropped for inactivity.

Web page saving/searching

vices like ICQ, being alerted to any time your friends or coworkers are online and available for conversation is like getting an international LAN for the price of a Net connection.

Encryption/

virus protection

Keeping your data securefrom prying eyes and yourcomputer freefrom

rogue software becomes more important Saving and organizing Web pages, and whole with each passing, networked, Orwellian day. sites, is important for people who research The best vinrs programs are built with information using the Web. Searching soft- links to the software company's Web site, ware works in conjunction with search sites Good virus protection means constantly

to speed up and broaden one'squeries. Saving a pagewell, while often useful, is line of products stops being a utility and end). Jerry Gowan, accounts manager at

updating your database of protection against infectious programs.Keep in mind that, over

PowerQuest Corporation concurs: "We have seen online sales really go up but retail is by far the bulk of our sales." Here then are the nine groups we have created in an attemptto define the field. They are neither exhaustive nor, we must admit, cleanly segregated. Although each site has been visited, prices checked, and a short product description created, sometimes you will need to burrow down from a company's main page to find the product (though usually this is very simple). Prices are in American dollars and sometimes oniine pur-

actually a difficult procedure. Some programs in this category will also save all the

ity categories. Programs in this group will defrag, partition, map, clone or copy your hard drive. Graphical interfaces and support for

chasing is not aseasyasit should be. Aswell,

be much a problem for most people. mpying and sizing many different FAT sysHowever, some surfers do not want anyone tems have finally made disk utilities easy and

becomes a full-fledged program group.

Were it not for the Net,

individual developers and small companies would not be able to produce, market and sell many of these small, one trick ponies One of the biggest factors in the huge increase in the number of utilities is the Interne. Fully half of the utilities in this roundup are somehow related to the Netbut that's not the whole story. Yes, connecting, brawsing, emailing, saving, and communicating on the Web is the main impetus for the development of many utilities. However, the Internet also plays a big role in the distribution of utilities, taking over from bul-

summarizing a product in six or so words necessitates gross generalizations. Overall though, we were slightly surprised at how many useful and interesting products there are out there. With a little legwork, you will likely find something useful.

time, the cost of your online program will exceed the price of the. original software. pages on a site. Searchersand metasearchers In the encryption world„sophisticated can be very handy if you regularly do a lot of programs are making data practically work on the Web, This category also includes impregnable. The only hurdle left to overoff-line browsing tools. mme is standardization.

Browser file management Marsl drive utllltles Some people don't like cookies (those little This is one of the oldest and most useful utilbrowser files that identify you to a Web site), considering them snoops at best and electronic trackers at worst. Although the potential for abuse is there, cookies don't seem to

recording where they visit and how often. Keeping track of cookies and deleting them, and/or other browser files, is what these programs do.

safe (relatively), If you have to upgrade to a larger drive, these will help you do the job.

System utllltles

Parental Alters Anyone with a nine-yearold son or daughter fit'/connection Improvement File transfer protocol (FfP) is the efficient probably knows that these imperfect utilities way to move files around on the Net. FI'P may be the only thing you can do, short of programs offer various tools to make copy- making the home a Net-free zone, to avoid ing, monitoring, and saving files faster, easi- traumatizing the little ones. It's true that these filters can be beaten, er, or automatic. Connection improvement but by the time your child can defeat the filprograms are those that monitor and suggest

If a utility does something for the operating systein, or it just doesn't fit in any other category, you' ll find it in this group. There are so many different kinds of utilities that do so many different things, it is impossible to include them aII. But there is still a gold mine of useful features in the products we did cover. Want to change the Windows shut down

letin board systems (BBSes) and greatly various ways to improve your Net connec- ter, he or sheis probably old enough to sur-

graphic? Try a product like WinBoost 98.

vive the Net. A good education and some expanding both the reach and potential tion. audience size of BBSes. Were it not for the There are a lot of programs that try to ground rules are equally important. Net, individual developers and small compa- improve your dialup connection. They are nies would not be able to produce, market quite goad at letting you know where things fmall/online notlfkatlon

Need to check that your monitor is still working properly, try DisplayMate. Want to have electronic stickies? Get 3M's Post-it Software Notes for Windows. There is someand seII many of these small, one trick are bogging down—your computer, modem, If you really need to know when new email thing here for everyone. ponies. line to the telephone company's switch, ISP arrives on the server or whether or not your One of the best utilities in this categoryThus, the Net has had two effects on util- server, Internet server, or site server. This cat- friends are available to chat, check out these PowerToys for Windows —is free from the ities: it offers a newway to sell the samesoft- egory also includes programs that will hit a utilities. Microsoft Web site. Check it out. ware, but the products are also changing. site continuously until it connects and With more and more people using serCarrtinried on page 34

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APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

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Utilities take on a new meaning when you are travelling with your computer. They can also take on a far greater importance when you run into technical problems. By

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hen you use a desktop computer at home or in t h e corporate ehelpdeske at your company, to your the office, you typically have a number of f r i end at the next desk, to the technical support hotline places to go for help. Sources could range from offered by a hardware or software manufacturer.

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But when you' re using a notebook computer on a plane, at a hotel, during a visit to a client's office or in a conference room, those resources are often just not available. So in these situations, it's just you — and whatever utilities you may have on your hard disk — left to sort out any problems.

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from dropping your notebook computer on the pavement (never an advisable move), most hard disk problems can be addressed with a good disk utility.

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What kinds of problems are we talking about? You name it: a hard disk that starts giving error messages, a modem that can't be found by the operating system, an application that won't start because it is supposedly missing a DLL file or an email application that can't connect to your server. Any one of these problems could waste hours of your time, while a combination of them could wreak havoc on an entire business trip. Suppose the file containing your vital PowerPoint presentation suddenly starts throwing up a hard disk error a few hours before you need it for a major new business pitch, or the modem you need to retrieve your email — which includes a message about changes to your travel schedulestops working? If any of these stories sound familiar, don't worry. You are not alone. According to a recent survey of business computer users by Harris Research, every employee who uses a PC loses up to three weeks of working time per year tackling technology problems. In addition, those who have just instaffed new systems waste up to 100 minutes per week dealing with glitches during the first month the new system is installed. Alright, enough horror stories. Suffice it to say that there is a whole class of utilities that can make a huge difference to the success of your mobile computing work. And they are not necessarily the same ones you would use on a desktop system.

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Probably the best-known such application is Symantec's Norton Utilities, which

recently benefited from a major overhaul with the launch of Norton Utilities 4.0 for Windows 95 and 98. This $79.95 "soup to nuts" application includes a whole host of utilities than can save the day for the embattled computer road warrior. Continued on page 30

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THE COMPUTER PAPER BC EDITION www.tcp.ca APRIL 1999

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this relatively simple task can get a little tricky. One useful assistant is Norton's Mobile Essentials (the guts of which are also included in Norton Ut ilities 4.0 as th e N orton Connection Doctor). Mobile Essentials makes sure the modem is working properly and that your dialing sequence is correct. And if you still can't get through, it will tell you why. Another good communications-related utility is Ipswitch Software's Wsftp Pro — a tool for uploading files to Web sites. While this ability can be helpful in a number of circumstances, it is particularly useful when you encounter problems sending file attachments. Being able to upload troublesome files to a Web site where business associates can download them with a Web browser can eliminate a lot of headaches. Wsftp Pro lets you do just that. And then there's the problem of having to wait to download email, which is a real issue if you are trying to download all your email in the airport lounge before your flight. Road warrior software pioneer Traveling Software Inc. recently announced a solution called LapLink Enterprise Exchange Accelerator. The company claims LapLink Enterprise Exchange Accelerator combines advanced compression, high-performance delivery protocol and sophisticated attachment filtering to deliver email up to 15 times faster for remote users with Microsoft Exchange. Traveling Software sells its single-server/10-client Starter Pack for US$799. It also sells seats and servers individually, with prices starting at US$60 per client and US$599 per server. Last September, Travelling Software also began selling LapLink Professional, a product that lets users remotely access, control and

transfer files to and from their office PCs. Probably the biggest addition to this version is USB-cable support, which the company says will connect two computers at speeds of up to 6 Mbps. The company also includes support for all Windows platforms in one box (3.1, 95, 98, NT 4.0) and a free CE client via the Web, connection via Fast Infrared (FIR) and a print-redirection feature.

Offeringa hand A good source for utilities if you are using a handheld computer rather than a notebook PC, is San M ateo, Calif.-based Puma Technology. Puma offers a range of communication and synchronization products for handheld systems under the IntelliSync brand name. In January,Puma announced a deal with Jump Networks Inc. of Ithaca, N.Y. that offers free synchronization using IntelliSync to users of Jump's services. Jump! is a Web-based personal information manager (PIM) that includes calendar, email, and contact management features. The deal with Puma lets users synchronize data with each other, the Web, and with handheld devices (such as those from Palm Computing) and PC-based PIM applications (such as Microsoft Outlook). Intellisync for Jump! is being offered as a free download to users from the Jump! Web

site at http: //www.jump,corn. The company says its initial beta version will support Microsoft Outlook 97/98, Symantec ACT! 4.0, Lotus Organizer 97, and Palm Computing platform products, such as the Palm III and PalmPilot connected organizers. Support for Microsoft Schedule+, Lotus Organizer 4.1, Sidekick, Lotus Notes, and Windows CE devices will follow in subsequent releases. 0

My favorite utilities s a technology journalist, I often write software and hardware reviews and ave found a number of utilities useful. AltaVista Personal, for example, can be downloaded from the search engine's Web

page (http: //www.altavista.corn). It will search and index all words in your text files, email folders, saved Web pages, and other places. The result is that I can quickly search my PC to see what I have about„say, DVD. This is easier than manually going through documents, then emails, then other types of data, Once I check what files I already have on a topic, I search the Web for further information. And I use two utilities to help me in this task. The first is NetMedic from INSoft. This utility tells me why a a Web page is 'loading slowly — whether it's due to the server I am accessing or because the Net routers in general are busy. Often it turns out that my ISP's server is taxed (which makes me think that i t m a y b e t i m e t o s w i tch providers). If this is the case the program will ask if I want to send an email to the system administrator (of my ISP's server) explaining my concern. For me, surfing without such a program is like being in the dark. Once I'm online, I often need to search for information about a topic. Rather than visit Yahoo, and then Lycos, and then my favorite search site (AltaV!sta), I' ve installed a utility called Beeline that searches those and other sites all at the same time. The result is that I rarely get a "no hits" response. Beeline and other metasearchers (as these utilites are sometimes called), can be quite helpful if. you need to search multiple sites.

One program I can't live without is Surnaver from askSam systems. I often need to know everything there is to know about a given topic — quickly. Magazines are great but not as timely as articles on the Web, so I jump online and read what everyone is saying about a particular topic. As I travel I see articles and links that I want to read or visit later. I can do this with Sur5aver, which saves Web pages complete with formatting, graphics, frames, and hypertext links and will store pages by topic, adding notes and keywords to saved pages. This helps me keep my mind on the task of gathering appropriate information without digressing into lateral surfing (a problem that I find at all times of the Net), and it allows me to avoid racking up online connection time because I can read the material off line. Another useful utility is X-Windows, a component of Microsoft's PowerToys download. X-Windows highlights whatever window is below your cursor without having to click on it. This allows me to have a window open on top of another window and be able to go back and forth between them without the small window disappearing. Usually clicking on a maximized document window, for example, will cause a smaller window, say a software program that I am writing about, to disappear. Although none of these small programs is essential, each helps me accomplish something a bit faster or more easily. Taken together, they add up to a much more efficient way to get my work done, get off the computer, and get back to the rest of my life. — Rod Lami rand

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unusual. Uztiytstaller, anti-virus, encryption, disk utilities, aztd registry editor — this IS a big, rambling, Swiss army knife of a product. One size fits all • Arguably th» king of utility software companies, Symantec has released Norton SystemWOTks 2.0 and it js the most complete azkd extensive utility suite prodktct available. The new version includes Norton AntiVITLIS, CleaTISweep, CTashGUard, Web Service, and most impoftayttly Norton Utilities. Norton Utilities includes System Check, Connection Doctor, Registry Doctor, Wipelftfo and even a boatable CD-ROM. ThiS IS the tOP Pradurt 171 thiS field, There are, in fact, great products ITI every one of these categories aykd most companies wiII let you try a product before yoLI buy it. So get out there and make computing easier

on yourself. You deserve it. 0

OPINION

APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

on't worr,

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The Millennium Bug Home Checkhits 11 million Canadian homes By Jeff Evans

t

n mid-February, the Canadian govemment announced that it had delivered about ll million copies of its Millennium

•

Bug Home Check to households across the country. The Millennium Bug Horne Check, for those who may have missed it, is a tabloidsized, full-color, eight-page document that aims to give a general overview of the

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Over and over, theMillennium Bug Home Check emphasizes that the primary method of dealing with the problem is for all the millions of Canadian households to directly contact the manufacturers of every single electrical product in their households, to see what those manufacturers say about the Y2K problem. Right. Dozens of contact phone numbers and Web site addresses are listed, including the government's ow n 8 0 0 -270-8220 and http: //strateg/s,lc,gc.ca/8082000, Nowhere are we urged to talk to our municipal, provincial or federal elected representatives, or to our neighbors, school boards, churches, or the other community groups we may have to rely on if there are serious problems.

The little guy who wasn't there What's most interesting about this federal government document is the obvious stuff that should be there, but is missing. There is not a single statement from any Canadian leader, of any sort. No Winston Churchillstyle "we' re in this together and we' ll get through it," no promises of action, or government help to remedy damages, or mention of possible upcoming Y2K legislation. Nothing. The Canadian federal government makes no specific promises in this document as to what it is willing to do to prepare for the Year 2000, to help with any disruptions or difficulties associated with the YZK bug, or to deal with damages or losses arising from the problem. We are urged to investigate provincial consumer protection legislation and the federal Consirrrier Packaging and Labeling Act for possible legal remedies to Y2K problems. A few paragraphs generally stating that the president of the Treasury Board and the ministries of Industry, Foreign Affairs and National Defence are making some sort of unspecified What, me EPOEEtlcaP preparations give a vague indication that some- The U.S. recently passed some very interesting body on the federal level is doing something. Y2K-related legislation, attempting to deal From reading this document, one might with the expected storm of litigation that will be forgiven for doubting that we have a arise if there are widespread business losses prime minister or any other democratically due to millennium disruptions. No mention elected representatives even slightly involved is made of any possible similar action by the in dealing with this problem. It's not our Canadian Parliament (interestingly, the exisl eaders' p roblem, a c cording t o the tence of a Canadian Parliament is alsonoticeContinued on page41 Millennium Bug Home Check,it's our problem.

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Millennium Bug (Year 2000 or YZK) problem, mainly from a consumer perspective. This document is very interesting, in a number of respects. First of all, it is relentlessly upbeat. It has a casual layout, a conversational and reassuring tone to the text, and happy-face, nostalgic 1950s-style cartoon illustrations. It emphasizes the "good news" spin on the Y2K story, repeating many times that most electronic devices won't fail, and while it's better to be safe than sorry, there really shouldn't be too much to worry about.

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THE COMPUTER PAPER BCEDITION www.tcp,ca APRIL 1999

om e utssee

am

And tweaks screen, memory and PC applications for new Palm Illx By TCP Staff t's well known that 3Com's Palm

However, one thing that may disappoint Likewise, the Palm IIIx includes 4 MB of memory (double the 2 MB in the Palm III), a Palm III owners is that because many of the new expansion slot that allows users to more Palm III's enhancements arehardware based,

Computing division facesincreasirig com- easily add extras such asmemory or a pager petition from a number of directions, yet card, version 3.1 of the Palm OS (which the company's popular PalmPilot line contin- boasts better network connectivity) and

t

ues to be the leader in the handheld comput- built-in connectivity to Microsoft Outlook. er market. Based on recent IDC market share In addition, flash memory design allows the operating system to be updatfigures, Palm Computing

claims a 73 percent share of the "personal companion" market worldwide. In an effort to maintain its position — at a time when Microsoft and its hardware

partners ar e p u shing Windows CE 2,0-based handheld PCs that look a lot like the PalmPilot — Palm

Computingmade an unusual product "pre-announcement" in D e cember. It pledged that later in 1999, it

would produce something called the Palm VII connected organizer, which will provide

ed through enhancements downloaded from the Web.

A 3Com spokesperson said the expansion slot uses a readily available connector, which simplifies things for third-party developers who want to design add-on products for the Palm computer. The Palm lllx also uses dynamic RAM more effectively. This can be seen in faster response times for the new unit. The other significant dif-

ference between the Palm III

for the Palm IIIx and $449 for the Palm III.

it won't be possible to upgrade a Palm III to

There is also a variety of add-ons for the

Palm HIx specifications, One aside to all this is Palm Computing's convention for naming products. There are no even-numbered Palm handhelds.The company went from the original PalmPilot to the Palm Professional, which was effectively the Palm II, although it was never blessed with that name, and it has moved from the Palm III to the Palm Illx — again avoiding an even number.

Palm V, including a snap-on 33.6Kbps modem that will sell for $249, or a travel kit with built-in AC/DC converter/charger for

High V Continuing this naming tradition, the other new addition to the Palm line 3Com unveiled at the launch was the Palm V. Sharing the much improved screen technology found on the Palm llix, as well as the

$79. The 3Com representatives at the launch said that even as sales of Palm computers have continued to accelerate, they are seeing a much larger volume of quantity sales to corporations, as well as individual sales through retail outlets. Apparently, more companies are officially adopting the Palm platform, and buying in bulk to outfit their mobile sales forces and other professional

and technical employees,

It seems as though the Palm's lock on the Canadian market (3Com claims the Palm line accounts for over 75 percent of handPalm HIx's enhanced use of dynamic RAM, held computers currently being sold in the most outstanding feature of the Palm V is Canada) is in no immediate danger of being

its slim form factor and light weight. At only 113 g (4 oz.) and the thicknessof

and the Palm IIIx is that the latter has a a stack of three $1 coins, the Palm V is truly

built-in wireless connection to the Internet superior display. It has more contrast and is "shirt-pocket ready." It also looks extremely

less reflective. It also. uses an unusual back- elegant (the case is gunmetal grey alulighting system that illuminates the letters, minum), and very comfortable to hold. In a departure from previous models, rather than the background. This gives the screen an odd reverse-text look under dim which were powered by has completed a fairly extensive set of field light, but it does seem to work —and 3Com says because the backlit area is smaller, battrails that are currently under way. Aware that this announcement may not tery consumpflon is reduced. Overall, based and corporate intranets. It is expected to be available in Canada in mid-1999 for around $1,200, not including wireless Internet access charges. But that won't happen until it

be enough to keep it ahead of the competi- on informal comparisons we'd say the new tion, 3Com Canada unveiled two new Palm models, at a February launch event attended

The Palm V is also more expensive, at a suggested retail price of $679, compared to $549

seriously challenged. If the company can keep up the rapid pace of evolution of the Palm line, they may remain unchallengedat least for the next year. As long-time users of handheld computers, we must admit to some reservations about the move to rechargeable batteries on the Palm V. While an excellent concept, it has been our experience that they seem to die when you least expect it.

And because they are non-standard, you cannot easily or cheaply replace them like you can with AA or AAA batteries, But Palm

screen technology is a big step forward. In short, this upgrade includes all the

AAA batteries, the by TCP,to keep handheld computer users things you hoped would have been in the Palm V has a built-in original Palm III. After playing with the Palm Lithium Ion battery. An AC happy until the Palm VII arrives. III for a little while, you begin to see how adapter connects to the sync crathese extras will make a difference to hand- dle's serial plug so the Palm V is recharged iii plus 1 = IIIX every time it is docked in the cradle. 3Com The first new unit, the Palm Illx, sells for held computer users. For one thing, the more direct connec- claims the battery will charge from a deplet$549 and is a modest evolution of the existing Palm IH design. It appears to have been tion to Outlook data makes it a lot easier to ed state in about three hours, and will operkeep your Outlook data synchronized with ate for about three weeks before it needs to designed — and named — in the same manner as last year's PalmPilot Professional. The any copy of that data you wish to have on be recharged. The Palm V's feature set is very similar to PalmPilot Professional was distinguished your handheld. And that has been a chalfrom the original PalmPilot by having an lenge in previous implementations, unless the original Palm III, but all that capability is updated version of the Palm operating sys- you were willing to spend extra money on packed into a much tinier package. The Palm tem, more memory, more robust applica- third-party utilities to translate your Palm III V is not as powerful as the Palm Illx, with its data to Outlook format and back again. larger memory and internal expansion slot. tions and better links to PC applications.

And what about a color Palm? 3Com was quite evasive when asked about this during the launch event, saying only that the com-

pany had several projects under development. However, one representative did point out that a color Palm would be introduced when it didn't compromise the Palm's key defining features: its light weight, small size,

long battery life, and affordable price. 0 3Com, httpJlwww.3com.corn Compiled fromnotes byGeof Wheelwright, Jeff Evansand David Tanaka.

walk a fine line between inciting panic and failing to alert the public sufficiently to prethe problem to makers of "some lowest pare for this problem, but I think they have downplayed the potential seriousness of the software tools available to make your PC Y2K problem to an absurd degree. software BIOS millennium-ready." The Frankly, Y2K sounds so unimportant after Millennium Bug HomeCheck advises, "Some reading this document that the average PC manufacturers may produce free fixing One gets the impression after reading the by limiting their financial liability, even for Canadian could be forgiven for deciding to software. Check them out." Millennium Bug Home Check that the federal false or incorrect Y2K readinessclaims, to a Thanks a lot. government spin doctors had a bit too much not bother to do anything until New Year' s trivial US$50 per complaint. Many have critiinfluence over the final product. If the Y2K Day, and then just look around to see if cized the U.S. legislation as being designed to The big picture problem goes by with only the most trivial everything's still working. let corporate friends ofthegovernm entoffthe I- hope YZK will be a big nothing, but disruptions, then this document is just The Millennium Bug Home Check, by choosing hook. Is the Canadian g ing to overnm ent go since nobody can possibly know until it hapdo the same thing? Has it already done so? to focus on reassuring the individual about peachy, and it doesn't matter anyway. If any seriousY2K-related problemsoccur pens, we should at least admit the possibility From reading theMill~ium Big Home Check, the probably minimal Y2K threat to his or in the middle of the Canadian winter of of some serious problems. TheMillennium her home appliances, and the modest threat how would you know? Checkis a public relations exercise to the home PC, fails to even hint that there 1999-2000 AD, then this document will have Bug Home could be larger-scale infrastructure problems done an active disservice to public safety, to take the heat off lazy politicians, not an Nets and bolts TheMillennium Bug Home Checkis reasonably with the electrical power grid, telecommuni- and constitutes an abdication of the federal honest help to Canadian citizens. We deserved better from our invisible useful as an entry-level guide for the individ- cations system, or natural gas, oil or water government's democratic accountability. I believe that the go vernm ent is trying to "leaders." 0 ual who wants to begin to investigate bug- networks.

Y2KT Don't worry, be happy

proofing his or her PC. Typically, though, in

Continuedfrom page $6 able by its absence from this document). The U.S, legislation aims to encourage suppliers of Y2K vulnerable goods and services to come dean about their problems right away,

the small space available, it soon passes off

There is no Plan B, as has been suggested in countries such as the United Kingdom, where some advisory bodies have recommended that average citizens should consider laying in a few weeks worth of non-perishable food, "just in case."

Computing may yet prove us wrong.

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THE COMPUTER PAPER BC EDITION www.tcp.ca APRIL 1999

- mi ion

nte i v es PIII Sy Ceof Wheelwright ndustry giant Intel Corp. released its much-anticipated Pentium HI computer processor in mid-February, backed by a massive $300-million global TV, radio, Internet, print and billboard advertising campaign. The Pentium III is the company's biggest product launch ever — and perhaps one of its most vital.

t

tions — including Computer Associates and cantly enhance performance on standard IBM — were on hand to show off "enterprise- applications, as well as on Internet and level" applications that make use of the PSN intranet software, especially when users contechnology. nect to the Web over telephone lines. Intel is Asked why consumers should bother encouraging producers of Web pages to optiupgrading to a Pentium III, Intel senior vice- mize their sites for the Pentium III by compresident Mike Aymar said it would signifi- pressing video, audio and other interactive

us

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sor family, Intel asserted that people will not shy away from cheaper, faster processors, particularly at speeds of up to 550 MHz (and

up to 600 MHz by year's end). The company also moved to address what had become a growing controversy over the inclusion of a "processor serial number" (PSN) on each chi~ m o v e U.S.-based privacy groups had suggested would allow

computer companies and Web site operators to easily track what computer users were doing with their systems. Intel countered

this concern with a plan to allow computer manufacturers to install a software utility that will switch the serial number function off on home computers if that is what users want. Intel says corporate desktop PC users are actually very keen to have electronic serial numbers, which it says wiII allow IT staff to better manage and support networked computers. And more than 30 manufacturers of network management software applica-

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NEWS. gQ

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RESEARCH TRIANGLE PARK, N.C. (NB)The Linux operating system received one of its biggest endorsements to date when IBM Corp. announced a deal with Red Hat Software Inc. in mid-February to include the latter's Linux distribution in several of IBM's computer ranges. Under the terms of the deal, developers from both companies will work on maximizing performance, reliability, and security of

Bob Young, chief executive officer of Red Hat Software in a statement. Linux is an open-source operating system, developed by a growing community of computer engineers, programmers and enthusiasts over the Internet. AII source code for the operating system is freely available and can be downloaded by anyone for no charge. In addition, a small number of companies, including Red Hat Software, are packagthe operating system for use on a range of ing the operating system together with addiIBM servers, PCs and notebook computers. tional software and enhancements such as IBM plans to offer models in its Netfinity installation programs, and selling these on server, PC 3 0 0 c o m mercial d esktops, CD-ROMs or offering them over the Internet. IntelliStations and T h i nkPad notebook The low cost of Linux and its similarity to ranges with Linux pre-installed. the Unix operating system has been an "This is an important milestone in the attraction for individual users for some time, rapidly growing acceptance of Linux," said but recently an increasing number of compa-

nies have begun looking at the system as a possible alternative to a commercial Unix system or Windows NT. Driving corporate interest is p r ice. Because Linux is free, large companies stand to save hundreds of thousands of dollars by switching to Linux, but a sticking point has always been customer support. While individual users send questions and comments to Internet mailing lists and newsgroups, corporate IT managers have been looking for conventional telephone support. To answer this need, some of the companies offering Linux distributions have recently begun experimenting with telephone customer support, for a fee. IBM and Red Hat have announced plans to work together to offer technical support for the systems they will ship.

ree emai rovi ers ti NB — Faced with reports of security weaknesses in their hugely popular free email services,

"Our customers are asking for Linux solutions," said Bill McCraken, general manager of marketing and strategy for IBM's Personal Systems Group. "The Red Hat alliance d emonstrates IBM's commitment to t h e open-source movement and to provide our customers with an unmatched range of platforms, operating systems, solutions and services," It's very important for Linux that IBM is supporting L i n u x, " sa i d Sh i n i chiro Hashiguchi, senior software analyst at mar-

ket research company IDC Japan. "IBM supports some kinds of Unix, like AIX and SCO at present, and in the near future IBM should decide its support strategy. This is the key to user acceptance of Linux, especially in Japan," he said. 0

t e n securi

She says the action was in response to inquiries from reporters.

In return for free email, which can be accessed on any online computer by entering Internet behemoths Yahoo! and Microsoft "Just because you have a password does- an account name and secret password, the n't make a site bulletproof," says Patrick free email provider requires some demohave begun upgrading those systems. The FBI describes email h ackingTaylor of ISS Inc., a leader in security tech- graphic information for its clients, which it including attacks on the 50 million to 100 nology. "This is part of an education process uses to attract advertisers. million free accounts in use worldwide — as we' re in the middle of." All the free email services promise that the most widespread form of illegal online Laura Norman, product manager for intrusion. Microsoft's HotMail, says there is no security First to act has been Yahoo!, which in problem, but adds, "We have plans in place February installed a system that shuts down to implement a solution that would address any account on which there are several this situation." fraudulent attempts to gain access. The "situation" is that most free email "The new system will lock an email services do not lock out hackers after several account for a period of time and an alert is incorrect passwords or at least make the syssent to the individual user that there has tem cumbersome enough to frustrate a hackbeen a problem," Lisa Pollock of Yahoo! says. er into submission.

personal data will never be shared or sold without the client's permission. However, lax security placed access to those free email accounts and personal data at risk from hackers who can use automated systems to make continuous and unlimited attempts to find an individual's password. 0

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Intel P5 non-MMX 166 / MMX-233............$130/$150 Intel Celeron 300A (128k) / 333 (128k)..........$115/120 Intel Celeron 366 (128 k) /400(128k).............$165/240 Intel Celeron 333/ 366/ 400 S370............$130/I 70/220 Intel Pentium II 350 /400 / 450mhz........$270/425/735 Intel Pentium 111450/ 500mhz......................$'780/1075 Intel Xeon Pll 450 (512k/IM/2M)....$1360/3250/5390 AMD K6-11 300 / 333 MMX 3D..........$100/110 AMD K6-II 366 / 400 MMX 3D...........SI60/245 Cyrix M2 266/300/333 MMX...................$75/90/110 CPU fan Pentium / PII /Pro .............................$7/S/18 ( intel released its P-III in order to keep its advance)

h 72pin 4/ 8/ 16M ED0................................$19/25/50 72pin 32/64M/128M ED0...............$98/160/380 Parity 72pin 4 / 8 /16M..............................$20/32/65 Parity 72pin 32/ 64/128M.....................$125/195/460 30pin IM /4M .............,.....,...........................$1/20 SDRA M PC I 00 32/64/128.....................$68/125/240 ECC-SDRAM PC00 I 32/64/128............$80/170/290 MAC DIMM 8/16/32/64M...................$25/45/85/155

o nases ~ E c i Z I CL5446 IM / 2M PCI..................................$25/30 S3 Virge 3D 4M PCI/AGP.........,.....,...................$40/45 ATI 3D 4M PCI/AGP..........................................$65/55 ATI SM AGP / ATI Xpert98 8M AGP...........,......$65/75 ATI Xpert@play 8M PCI/AGP .....................$120/110 ATI xpert'99 128 AGPw/16M................................SI 50 ATI TV Tuner / TV-Tuner Wonder,....,............$125/Call ATI All-in-Wonder Pro SM AGP/PC1...........$210 /230 ATI Rage 128 16M/ Fury128 32M................$190/250 Matrox G200 Mill SM/16MB AGP.................$135/205 Mauox G200 Mystique 8M/I 6MBI AGP........$170/235 Matrox Marvel GT200 TV Kit ............................$370 Matrox Rainbow Runner Studio for G-Series........$160 Monster 3D Voodoo2 12M oem..................$220 Diamond V550 12M AGP ocm/retail.............$190/240 Diamond GLIOOOPro 4M/SM AGP.....$110/195 Diamond Fusion 16M AGP (oem/retail)..........$195/220 Creative Banshee 8M AG P . . . . . $145 Creative TNT 16MB AGP (oem/retail),....$165/215 w/Intel i740 SM AGP...............................................$60 Miro 3D +...............................................................$1180

SO) Video RAM 512k/I M..............................$8/$15 SO-DIMM 72p 8/16/32M ........................$50/70/120

Fujitsu 4.3G/6.4/8.4..............................$180/195/235

Quantum ELI0.2G / Fujitsu 10.2G.............,.$295/275 Quantum EX3.2/6.4/8.4/12.6G.......$180/210/250/325 WD ATA66 8.46/6.4G/10G/13.56.$255/210/295/350 Maxtor UIDE 6.8/8.0/11/13.6G......,$210/260/310/430 Scagate Pro 6.4/8.4/9. IG...................$210/255/345 IBM 7200 10.2XP/12.9XP/14,4GXP....$350/385/490 IBM 5400: 6.4/10.2/16.8.$210/295/505 Quantum SCSI SE 4.3/8,4...... .$390/650 Quantum Viking II 4.5/9.1 U2% scsi ....$380/550 Quantum Atlas-III U2W 9.06/(80,.......$590/1090 IBM UW 9ES4.3/ 4.5G/9G...........,.......$315/325/620

IBM U2W 9LPDDRS9G/I SG...................$630/1100 IBM U2W ZX9G/ISG(1024rpm) .............$780/1390 Seagate Barraguda 9/186 U2W...$620/I ISQ Seagate Shctta 9/18.2 U2W scsi.....%830/1450 Removable HD kit EIDE/SCSI/UWscsi......$22/25/45 UW SCSI 4Bay/SBay case w/power........$240/350

•32M/64M SDRAM/EDO............$90/160 •NiMH battery .................................$120 •Li-lon battery,................................$190 •Car auto adapter................................$90 •AC Smart adapter (110/220V) ...,...$110 Toshiba 2.5" 4.0G ............................$295 •Toshiba 2.5" 6. IG ............................$360 •Portable Printer BJC-80/50......$380/460

•

Optional:

Optional: Abit Bx6 v.2 .....+$30

SOOh h

I

SO-DIMM 144p 16/32/64M.....................$60/90/130 RAMs for printers ......................................available

56k Yoice Fax modemint. V90 ISA/PCL...$30/35 56k VoiceFax modem v.90 ext. ..........$110 USR Sporstor 56k Voice .v90 int OEM ......$115 Supra 56k v.90 Voice PCVISA ............$60/120 3COM-USR 56k v.90 int/exl ...........$175/195 3COM-USR 56k v.90 Voice int/ext ....$190/250 Ascend P220 Router ............................$2280 Cisco 250-CH + IP Drivers ...................$237Q Capture card 8c Toshiba Camera ................$190 PCMCIA 56k v.90/with 100BT ...........$110/350 PCMCIA IOBT combo /10-100BT ...,.....$120/260

• Potable Printer H P 3 40 . . . . . ....$380

• PCMCIAserial port/dual..$250/310 •Fash RAM card player...............$150 •32bit CardBus.............................$185 •PCMCIA 56k faxmodem.............$110 • PCMCI A 56K w / c e llular....$290 • PCMCIA56k/ I OOBT......................$360 • PCMCIA56k/I OOBTRealPort..........$498

ADI 5P(17") ./ 6P(19")....................$470/720 AOC I'7" .28 / .26 1280xl024............$315/340 MAG DJ500/XJ500....................$290/340 MAG DJ700/DX700T/715T .25.....$390/480/545 Mitsubishi Plus72 17"/ 900U 19" ........$735/1100

Ol

•IBM 4G /6G 2.5" HD.....$295/360 • PCMCIA I OBT/Coxal comb...$90 •PCMCIAIOOBT card ........$120

SVOA14 "/15 "/17",...." " . " . $ 1 6 0/ 198/320 Acer 15 "/17"(76ie/79G).......$240/400/540 Acer 17" G 79/G99 19" . 2 5.........$550/760

NEC A500/E500/M500..........$310/370/480 NEC A700/E700/M700.........$520/630/790 NEC P750 /E900+ /P1250........$890/920/1580 Panasonic S50/P50/E70.........$260/340/380 Panasonic SL70/PL70/SL90....$430/580/820 Panasonic S110/P110 21" ...........$1330/1590

Sony IOOES/GS (15")...................$375/430 Sony 200ES/GS/PS.(17")............$630/820/1020 Sony 400PS (19")/ 500PS (21").........$1280/2050 Viewsonic E655/Q71/E771 ......$240/370/380 Vicwsonic V73/V75/G773.......$490/570/520 Vicwsonic PS775/P815/P817..$690/1650/1998 NEC LCD V400/I 510V/200V...........$1285/1680/7450

• Tekram DC390/ DC390U .........$85/130 •IDE ISA Super I/O ..............................$40 • Tekram DC390F..............................$135 Ultra IDE (UIDE) w/EPROlvt $6 0 • Adaptec APA1450 slimSCSI kit.....$135 •Dual-VIDE PCI controller ................$70 • AdaPtec APA1460 slimSCSI kit....$220

•Mylex SCSI 930T (2940 scsi ) ........$110 AdaPtec APA1480 slim (cardbus)..$300 'Mylex UW scsi 950T (2940UW)..„,$160 ' AdaPtec 3940 Dual scsi-lL............$550 • Adaptec 1520A ISA scsi ......„...$95 ' Adaptec 3940UW Dual UW scsi...$589 Adaptec2940/2940UW.... ...„...„$210a70 ' AdsPtec 8945 HotConnect.........„.$870 Adaptec 2940 U2W/ U2W kit...,$450/550 AdaPtec F940 Fiber.......................$1100 • AdaPtec AAA131 /AAA133 ltit,.$590/990 Jaz PCMCIA to SCSI-II adaptor...$150

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Landmark tower with Intel ih-III

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: -."' : $ 5v50

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$135 $60

. ,~tf)00 .25 17" $ 5 95

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$195

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,.;~'AeP ... >'$150 '."':->.'.i,.-;:;, <$175

WWW.B,t1C.CB,

As one ofthe Intel AuthorizedSystem Pmviders in Fmcouver, ATIC isglad ro bring the fnrtes/ Intel CPU P-III 500mhsbused sys/erneto you. Intelupgraded itr SB440BJI-2'sBIOS to supportall newfeatures of P-lll. Ufth our newfashion towerLandmark romake yoursystemsin n totally dijlerenf styleandfanter/icspeed than our competitors .

Intel SE440BX-2PAmotherboard Intel P-III 450mhz/ Pill-500MhzCPU SDRAM PC 100128MB RAM LandmarkATX299 towerwith 250W DVD4 Pioneerdrive PCI stero sound built-in 56kvoicefaxmodem Supra 12.7GBQuantutn Ex HD Creative TNT 16MB Video

Fujitsu KBandMSIntcllimouse Windows'98 full ver. With cd MS Words,Works 4.5,Encarta'99 MS Suit'99 full kit Subwoofer with 4surroundspeakers two yearsparts andlabor warranty

~~

"We Pioneered the Past, anticipated the Present, And you can be Sure we' re Working on the Future."

P-III 5OONlu 4'2790

T e l : 875-8859 F a x: 875-8611 Suppoit: 879-6800 I

Intel 440GX 100mhz bus, slot 2, ATX 128MB Pc100 SDRAM DIMM 1.44MB floppy drive 9. IGB UW scsi HD Quantum i740 3D SMB AGP video card 19" ATX tower case 40x CDROM 56k voice/fax modem USR Sportstcr Fujitsu 104 Keyboard Intel I OOBT NIC Microsoft Intellimousc w/pad

•Intel Xeon 400mhz/512k.........$3520 •Intel Xeon 450mhz/512k.........$3620 •Intel Xeon 450mhz/1 M8.........$5750 •Intel Xeon 450mhz /2M...........$7890 • Intel Xeon Dual 450/512k........$5250 •Intel Xeon Dual 450/I M..........$9150 trit Dual 9.1G SCSI ..............+$590 with RAID UW scsi ctrl ..........+$650 with RAID W2W scsi ctrl........+$980 with ATX Redundant Power ...+$450

3DIIQ300400) MMX cpu, 512k L2 cache 32MB RAM (w/ 64MB....+$90, 96M....+$160 ) 4.1G Toshiba HD ( 6G...+$120 ) 56k Voice/faxmodem Built-in 1.44 Floppy & 24x CD-ROM Built-in Active True color TFT, Touch Pad, PS/2 port

2 PCMCIA slots ( TWO Type II or One Type ill) USB, Infra, Parallel, serial, Ext SVGA 3D sound, Microphone & speakers built-in NiMH Battery, ( with Li-Ion Battery ... +$90 )

AC-adpter (110-220v), FREE carrying case MSWin'98 full ver. w/ CD and license All drivers preioad and with cd

• 12.1" TFI' 3DII-300mhz/ 3DII-333......31990/2020 • 12.1" TFf 3DII-366mhz/3DI1400.......$2060/2190 • 133" TFT 3DII-300mhz/ 3DII-333.......$2150/2180 • 13.3" TFT 3DII-366mhz/ 3DII400........$2230/2390 • 14.1" TFf 3DII-300mhz/ 3DII-333.......$2330/2380 with Car adapter ................+$95 with I OBT comb card ........+$80 with 10/100 BT card ........+$110 with 56k & 10/100 Lan ...+$330

HP HP DJ 340C/695C/722C.. ...........................$385/245/380 HP 880C/ 895C / 112OC...............,...............$385/530/655 HP 2000C /2000CN ........................................$1180/1670 HP I I 00 gppm2M / HP 2100 8P2M.................. $595/1030 HP4000 /4000T /4000N /4000TN ..$1630/1850/2090/2360 H PSOOO/SOOON/GN.... ......................$2090/2990/3690 HP8000/800ON/8000DN....................$3180/3540/4190 HP8100/8100N/810ODN........................$3860/4180/4690 HP Colorlaser 4500/4500N/4500DN......$3660/433Q/5550 HP ColorLaser8500/8500N/8500DN..$8690/9780/12890 HP OJ 635C color printer/copy/scan/fax.................$680 HP laser 3100Xi printer/copy/scan/fax.gp...........$1090 Color Plotter/ HP accessories ..........www.ATIC.CA

DVD KITS Creative DVD2 drive only (Retail)......................$145 Creative DVD3 Encore xS kit(retail)..................$335 Toshiba DVD2 kit (w/decorder, disks,...),...........$270 Toshiba DVD2 / DVD3drive /Black....$180/220/250 Toshiba DVD3 kit (w/decorder, disks,,).....,....$350

SOUND CARD 16bit / 32bit sound card...........................................$18/24 SoundBlaster 16 /AWE64...........................,$35/52 SB PCI 128/ PCI 256Value / Live...................$65/85/260

CD-ROM Creative 36x /Toshiba 32x. eide..........................$65/75

Canon

BJC 44OOC ...........................................$195

Acer 40x / EPO 40x /BlackToshiba 32x....$65/65/I 00 36x scsi Pioneer/SONY/Toshiba/.............$110/I 30/I 40 Backpack 16x parallel slimmed with sound...........$290

Lexmark

CD WRITER

Lexmark 570/320..........................................$340/200 Optra KI220 12pmm (special)............................,.$920

Epsan Stylus 440/640/740 .........,...$198/270/380 Stylus 800 (1440dpi)/ 850 (PC/Mac)..............$420/528 Photo Stylus 700 720x720.............................$530

Brother HLIO20/1040DX/IOSODX....................$375/440/530 Tnner Teton I Tn'tnn,...„„...„.„„„..„„,.„„.............$30

Okidata

OL8W 600dpi laser......,..............................$370 9pin 320/321/390/391 ........................$450/610/480/630 24pin 520/521/590/591.......................$540/730/620/900

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oas

AT15 "/19"/23 "case& power...,..............$38/55/90 ATX 15'/19"/23" case &power......................$60/65/95 InWin ATX case 17" / 24" &power....................$80/100 Clio-II ATX 19" / Server 2-in- I Redundant.........$80/550 Landmark 19" ATX-200 /ATX-299 plastic..........$85/120

Mouse / Logitech 2B / Logitech 3B (PS2)........$8/12/I 8 MS Intel liMouse PS/2 / USB.................................$35/80 Logitech MouseMan 3B / MouseMan+................$30/70 Logitech Marble mousePs2 /USB,......................$85/95 Logitech Internet KB / cordless mouse & KB.....$75/139 104KB /Fujitsu8725 / Fujitsu 4725................$12/19/60 MS Natural / ToucbPad KB...................................$40/65 MS natural USB / USB keyboard........................$75/30 Scsi cable/ Wide scsi cable........................$10/IS over 4 devices cable (scsi/UW scsi)............................$35 Ext. Scsi cable / 25p-HDSOp/25p-HD68p...$25/40 /40 ext. Scsi cable (any pin to Centronics ).....$40 Rock mounting IDE/SCSI drawer..............$22/2 Rock mounting U W- s c s i . . . . $ 5 0 Printer cables 6ft/I Oft/25ft....................,.$5/I 0/18 Modem cables/Laptink cables....................$10/IS

CorclDraw 8 /WinFaxPro v.8..........................$360/138 AntiVirus Norton/MaCafee..................................$69/69 Partision Magic V.3 / Norton Utilities.................$85/I 00

Simply Speaking Gold / SimplyAccounting............$169

HP 7200i eide Rewriter Retail 16x4x2x..............$385 HP 8100i /8110i eide Rewriter 24x4x2x...$485/490 Yamaba 4416s scsi 16x4x4xin / kit /E..$490/535/460 Piextor 12x8x4x int/ext ..............$530/660 Plextor 20xgx4x int/ext .............$620/730 writeable cd-disk /Sony ................$1.80/2.5 Rewritcable cd-disk/Sony.......................$16/20

SPEAKER I OOW/I 60W......................................................$12/$25 GNTSOOOsubwoofer kit / Eastern 4016,.....$60/78 Yamaba M28 w/Sub kit / MT10..............$115/180 Aitec ACS44/45.1/48/ADA305........$96/125/195/240 Labtec 2412/2612...................................$80/170 Creative MicroWorks /PCWorks 4point......$340/140

McrioPhone / Headset.........................................$8/15

TITLES (w/CD-ROM ktt or systemONLY)

Fncarla'98 home bundle/ MS Suit'99 bundles..$65/139 Corot WP Suit 8,...................................................$60

MS Off ice Pro 97 cd ..............,..............................$300 NI 4.o Server 10 users / Workstation ....„,...$990/200

h HP4100C / 5100C..............................$245/360 HP6200C (USB) / 6250C ......................$510/590 HP Duc-Feeder / Tsnsparency for 610K..............$615/820 UMsx 1220p / 1220/ USB............................$175/270/315 Acer clor flat sannerparallel 620P/620S...............$160/280 Viger Flat bed color .................................................$110

. Epson636/636pm ..................................................$730/1630 AGFA Snapscsn1212P/ 1212S.................................$178/420 Canon scan 320p/620p ....,..................,.....$160/230

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Miro XD plus Capture......................................$1090 Miro DC 30 Plus ..........,.........................$1190 Kodak DC220 ZOOM / DC260 DigitaL.....$790/1190

Zoltrix Capture card andCamera ..........................$190 TV connection ( TV -Tuner).................................$120 Logitec VC / Home /pro..........................$110/150/I 90

I I

Toshiba

Intel PII -233/266/300 CPU, 512k L2 cache 32MB RAM ( 64MB...+$90, 128M..$280 ) 4.1G Toshiba HD ( 6.0G ....+$120 ) 56k voice fax modem (no voice for 14"/15"), 1.44 Floppy. 24cx CD-ROM TFT Active True color, 1024x768 3D sound, Microphone & speakers built-in USB, Infra, Paraflcl, serial, Ext. SVGA por 2 PCMCIA slots. Battery NiMH, (with Li-ion Battery ..... +$90) AC adapter (110-220 auto switch), FREE carrying case & 1Vin' 98 full vcr. with cd AU drivers prcload and with cd

4020CDS• P11300/32M/3.8G/12.1" DSN/Win98 4020CDT• PII300/32M/6.0G/13.3" TFT/Win98 4030CDS• CII300/64M/4.0G/13.3" DSN/Win98 4030CDT• CII300/64M/4.0G/13.3" TFT/Win98 4060XCDT• PII333/64M/6.0G/14.1" TFT/Win98 4080XCDT• PI1333/64M/6.0G/14.1" TFT/Win98 301OCT• P266MMX/32M/4. I G/10.4" TFT/Win98 70 I OCT• PII300/32M/4.1G/12.1" TFT/Win98

$2480 $3100 $2690 $2990 $3798 $4490 $2820 $4850

IBM Thi pgkPad i1451 300MMX/64M/4G/13.3 "TFT/20x/56k/Win98 $ 2 790 T P38OZ Pii-300/32M/4G/13.3 "TFT/24x/Win98 $359 0 T PSGQZ Pii-300/64M/6G/12.1 "TFT/Win98/5GK $419 0 TP600Z PII-300/64M/6G/13.3"TFT/DVD/Win98/56K $5460 TP390 Pii-233/32M/3.2G/24x/12.1TFT/56k/WIN98 $ 2 690 More onWWWATIC.CA

• 12.1"TFT Pil-233mhz/ Pll-266 ...... $2190/2390 • 12.1"TFf Pll-300mhzl512k ......................$2690 • 13.3"TFf PII-233mhz/ Pll-266 .......$2390/2590 • 133" TFT Pll-300mhz/ 512K....................$2890 • 14.1" TFT Pll-266mhz/ Pll-300 ...... $2790/3190 • 15.1" TFT Pll-266mhz/ PII-300 ........$3890/4250

COmya q

(P resario and Armada caniedj

OnWQFW.El1C.CA

8

with Car adapter ................+$95 with I OBT comb card ........+$80 with 10/100 BT card .......+$110 with AGP SM ....+$200 W i th DVD .... +$480

•

u se' sm

88 We can do the upgrading for the most of the models of:

Toshiba IBM C o mpaq De U HP NKC Fujitsu Acer A s u s IJ M A X S h ar p C a non eWinbook Sceptre Twinhead Chicony Mitae and any other clone brands

hm

rip T40007/ ext. 4G-SG'Tra've'n...::........: ......;..$300/420'

A®

HP T5000/ ext 2.5G-SG ...............................$250/380 Seagate TR-4 4-SG int./ext ...,.................$290/380 Seagate DAT 4-8G 4mm int/ext ...................$960/1150 SONY DAT 5000i 4mm 4G-SG drive.....................$990 HP DAT 4G 90mm / 4-8G 125mm ...$890/1050 Vipower PCMCIA Reader int for desktop ...............$90 ZIP IOOM iat side /paraUe1.......................,......$105/165 ZIP IOOM scsi int/ext./ USB....................,.$145/210/210 ZIP Plus scsi int. / parallel...............................$240/24

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• Modems and EtherNet (PCMCIA) 56K PCMCIA fax modem v.90 ....................................$110 PCMCIA I OBT Etherne comb . . . . ................................$110 Xircom IOOBT..........................................................$210 Xircom IQOBT + 56k fax modem realport .....................$490 3COM 10/IOOBT PCMCIA ( 3CXFE575BT) cardbus..$220 3 COM 3 7 5 74-T X 1 0 / 1 0 0 L A N 1 6 b i t . . . . $ 2 1 0

3COM I OBT (3CXE589DT)/I OB Com (3CXE589DC)...$190/260. 3COM 3C C M 156B 5 6 K g l o b a l m o d e m . . . . $ 320 3COM 56K V90 Fax modem w/ Ceflu support (3CXM556).$325 3COM 56K with 10/IOOBT LAN ........................................$440 3COM 52900 128k ISDN PC card U int................................$530 3COM52903 128k ISDN PC card S/T int...............................$475 Intel Etherexpree Pro I OOBT PCMCIA 16bit.......$220 Intel EtherExpress Pro Plus 10/100 PCMCIA ...$370

Zip 250 Parallel/ USB .............................$275/275 JAZ 2G scsi int/ext ........................................$460/530

Zip disk / Jaz disk IG / Jaz 2G....................$15/110/165 JAZ traveler SCSI to Parallel adapter..„.......,.....,...$60 ORB 2,2G int EIDE / SyJet 1.5 scsi int.............$290/330 ORB 2.2G disk/ SyJet I.S disk ...........................$75/98 Traven TRI/TR3/TR4................................$25/35/40 Lsl20 super drive int. / disk ...............,.................$120/48 DAT disk DDS-2/ DDS-3 ...................................$25/40

Intel EtherExpress Pro 100 with 56k v.90 modem ...$490

• Batteries, Sound Cards, Backup,SCSI

®

Adaptcc1450/1460/1480 SlimScsi...................$140/230/290 cxt. parallel CD-ROM 36x / with power .......................$195 cxt scsi 36x CD-ROM with case ...................................$210 24x Bantam Ultra light CD-ROM parallel ....................$350 24x Bantam CD-ROM with sound Parallel ...................$430 32x Backpack cd-rom parallel / with sound ............$300/360 NewMedia sound / game port...................................$280/80 NewMedia SCSI Db2 5 / LA N I O B T . . .....$125/110 Nogatech P C M C I A T V tu n e r . . . . . . ...............$385 Carrying case.Targus Notcpac CNOI/20....................$40/35 Universal cascCUN I / Lcathcr case CLN1...............$80/105 Platinum Leather case CPLC I/ Travclcr CL86......$210/198 Koskin case CKN2/Convcrtiablc case CCB1..............$80/70

16 bit ISA comb tOBT / 32bit PCI comb..............$20/25

32 bit PCI tn/tOOBT Ethernet...............................$35 D-Link DE-530CT tO/tOOBT .......................$35 Intel PCt Pro 10/100 / Server Pro........................$80/t35 3COM PCI SC900 cmnb tOBT..............................$120

3coM pet 3coos 1 00BT........................................sss SMC 1208BT PC1 / 8416 1SA/8432 PCI .$34/60/605 BNC/Terminator/T...............................................$3 Coaxial ton/20tVSOn/1006.............................$6/9/tc/35 Hub 9port /16port 108T................................S75/ I SO Hub tOOBT 8/12/16port............................$160/480/950 Hub OfnceConnect 3C16700 8P lOBT...................SI15 Hub tMiceconnect 3ct6702 l6p loBT...........,......s260 Hub OfnceConnect 3C I 67 tn SP l OOBT................$480 Hub OBiceCoanect tzp l OOBT ......................5606

Encore Air Leather case CELI A ...................................$200 Battery NiMH / Li-lon for Nctbook........................$11Q/180

Battery for Toshiba/IBM/Compaq/Sharp/Canon......Prcordcr

o

Hobsnn SP-tt to/tOOBT tzp 3CIG610,...................$880 Hub SP-tl to/loozep 3Cteal t..............................$1595 Hub 3COM 3C16440 Stack IOBT 12p.....:........5270 Hub 3COM 3C16441 Stack tOBT 24p..............$440 Hub 3COM 3Ct6405 Stack 10BT PSH40 tzp.......z720 Hub 3COM 3C16406 Stack tOBT PSH 40 24p....$1270 Hub 3COM SC16450 Stack I OBT PSH 50 24p........z I 380 Hub D-Ltnk 1 OBT DEBOS Sp / DE809 sp.............$85/1 00 Hub D-Link tOBT DE812 tzp / DE816 t6p........$200/230 Hub D-Link 1 01ST DE824 24port................................$340 Hub intel tnousiness SHIOTS lOBT Sp..................$95 Hub Intel tnBusiness SH IOTZB 10BT Bp w/Cox ......$ I 25

Hab Intel taausiness SH100T toOBT Sp .............$280 Hub Intel tnBusiness Pus 10/100BT Sp .........$385 Router i ntel I n t ernet station S R IOTPS ...$580 Router Intel internet Express 8100/9100/9200 ..SWEB Switch Hub 3COM/Intel ... list on WWW.ATIC.CA NT S.O Server 5 /10 ..................................$1190/1590 NT S.O Server25.................................................$2390 NT 4.0 client access ticense/each............................$45 NT Workstation 4.0 / ticease............................$210/SGO MS Backoffice server V2.0/2.5....................$2150/3100 MS SMS v.t.Z tn/ZS users...........................gt420/2200 MS SNAv.3,0 w/5 users.......................................$168Q UPS300/SOO/650.....................................$ 1 SO/190/290 UPSSmart 450/700/1000..........................5390/SSO/690 UPSSmart1400/2200/3000....................$820/1 290/l990 SurseArrest Person 7/ w-teL..............................S25/30 SurgeArrest Pro 7/ w-tet.....................................$37/47 SurgeArrest Net 7/ w -te1,...........,.....,..............$40/SS

• Toshiba

• oo

•

1 6M/32M/64M

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tion in compliance with corporate policies and, in many instances, the Iaw. Certain documents are covered by legislative requirements, and your business can

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trols and protects your company's informa-

be subject to fines or other penalties if it destroys such records before the retention date expires. Conversely, hanging on to cer-

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RIanaIIlnII yeur Information assets As aresult, a company looking to impleContinued from page$4 ment an automated records management or ment, a remrds management system consid- document management solution might coners information as an asset. Thesystem con- sider their decision as an opportunity to do

In PSSoftware's case, that means fitting a records management solution to the cffent's tain documents too long may cause storage existing infrastructure, including the datapany to greater corporate scrutiny from out-

side than is necessary or desirable. With an automated system, such records

are managed from their creation to their destruction, and during that time it is quite possible that they neither change in content nor are used again. However, it may be crucial to your operation to be able to track the retention periods of certain records and destroy them in accordance with legislative

requi rem ents. Still confused? Dave Gibbard, president

of PSSoftware (hltp//www.pssoft.com) has explained the difference to many clients.

tions that support most of the big name products on the market. But Gibbard wams that there is more to a successful records or document management than software.

He says you should consider the cornpany behind the product and what they have to offer. Uff you look at why so many document management systems were failures, it' s because people bought t h e s o f tware, installed it, and expected it to solve their problems,U he explains. UIf you lead with a technology buy, then sit back and wait for the technology to solve your problems, you U are almost certainly going to fail.

Established in 1987, his Ottawa-based com-

pany specializes in corporate records and Considerations information managementsolutions. With Doing your homework in advance is going 27 employees, PSSoftware has captured big- to make the process much easier. Before you name clients such as Microsoft and Exxon, spend the cash, consider your company's as well as a large percentage of the Canadian

goals for implementing an electronic docu-

federal government's business. "When people talk about document

ment and/or records management system. What are the spedfic problems you want the

management they are really starting to talk about a whole set of functionality that includes things like workflow, imaging, and document collaboration, which has to do with the production and processing of documents instead of the actual corporate records function,' Gibbard says. The bottom line in d ocument m anagement, according t o Gibbard, is giving users easy access to the information they need. PSSoftware's RIMS Studio software is trying to make records management that easy as well. According to Gibbard, the software manages any type of asset, whether physical or electronic. It provides one interface to access numerous forms of information, such

technology to address? Conversely, will the introduction of the new system result in problems for the users? A significant change

in the way acompany operates mayrequire

new communications guidelines, training, and operational re-structuring if you are converting from a n e xisting document or records management system. A clear understanding of the legal and corporate compliance issues relating to your

various documents and records, induding

retention periods is required. How are documents currently managed, from creation to archiving or destruction? Once you start tracking this, you may be surprised to find out how many people handle the documents as images, paper, word processing, spread- in your office, and how many documents sheets and email files. It also incorporates your office generates. Understanding the technology you are simpie drag-andlrop techniques for information storage and retrieval and security fea- going to need to integrate the new system tures to deny access to non-authorized users, will also be beneficiaL Familiarize yourself When providing records management with the type of computer architecture, opersolutions to clients, PSSoftware's objective is ating system, and imaging system you curto add valueand help companies manage rently use, or plan to purchase. And don' t forget the type of database and network that risk in two ways. ''The major one is to improve the busi- is currently being used. Working with the ness process involved in managing and using solutions provider will make the integration records," says Gibbard. "The second one is of all these elements as painless as possible. If your company has a budget for cusmaking sure the records are kept in compliance with legal and policy and regulatory tomized products, you should expect a comF plete project plan f ro m t h e s olutions compliance that they may be subjected to. Unfortunately, these objectives are not provider you are dealing with, An up-front always clear to the clients weighing the ben- analysis, training, installation and follow-up efits of r ecords management software. should all be a part of the solution you are According to Gibbard, their respective back- being sold. According to Gibbard, a software grounds can get in the way. He finds that the solutions provider should be adding value for its client, not adding work. people responsible for records within an For many businesses, corporate informaorganization understand the benefits, but information technology (IT) people some- tion is more valuable than the equipment or real estate they own, and controlling it times need more information. "Once you get into the details the IT people vital to their success. If you look at your infor-

maybe

realize that legally, they don't have much mation this way, you may find yourself lookchoice," says GIbbard.FAnd then it's a question ing for automated document management or of also convincing them they are in a mixed records management solutions. 0 environment and the paper will not disappear tomorrow despite all their fervent wishes."

Curtis Cook may bs reached at ccook@go-global.net

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ed. For years, a wide variety of paper-based storing and sorting systems were used to

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manage massive amounts of paper documents held in Sing cabinets. Then along came the personal computer. Suddenly it was possible to work with all

of implements, from feather-tipped quills to types from text to numeric data to pictures, crayons to pens to typewriters. It was rela- graphs„schematic diagrams and architectural n the beginning, there was paper. It was a tively inexpensive, ubiquitous and easy to drawings. The only real problem with paper lay in wonderful medium for storing informa- understand and handle. Paper was also capathe fact that it needed to be stored and sort-

ble of storing a huge variety of information

tion that was written onto it by a variety

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the potential to automatically sort the data that was contained in the documents they created. Initially, this sorting was liinited to simple text-based free form search tools, such as Lotus Development's long-forgotten Magellan utility. With the advent of document scanners, it became possible to turn traditional paperbased documents into computer-based documents,and the era of "document management" was born, Document management allows corporations and individuals to make all their documents digital and use the power of the computerto archive, sort, store and retrieve the content of those documents. Optical character recognition (OCR) soft-

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mix of diagrams, handwriting and typed information — can be stored as scanned images with text "tags" that allow them to be sorted and indexed based on that tagging information. These days, basic document management comes with every new desktop computer. All new Windows 95, 98 or Apple Macintoshbased systems come with sophisticated "Find" commands that allow you to search through the entire collection of documents on your local hard disk — or even logical drives on a network~nd find items that match the search criteria. You can search for specific file types, files that were created in a certain time period and files that contain search words or phrases. Now that these kinds of basic document management tools are standard on every new PC, you have to stop and think about what that really means for the average user, And how much does it actually help you to be able to find documents that contain bits of specified text? Well, it probably helps, quite a bit. But what would be even more helpful would be to gather knowledge on a specific subject and not have to limit every enquiry to the simple matching of text. If you choose the wrong word or phrase — or type it incorrectly — you won't find what you need. And, quite often, you will bring up a whole lot of documents in a search that don't really have a lot to do with what you are interested in. Anyone who has ever tried to help their child with a school report by doing a search on the Web will know the problem. Let's say your child needs to find out about the behav-

ior of adult gorillas as part of a school project. Type the words "adult gorilla" into any Continued on page 69

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THE COMPUTER PAPER BC EDITION www.tcp.ca APRIL 1999

T ECH EN T E R P R I S E

Mabango: Affordable media management By Raichelle Cook

Superior spinoff working in a design package and then mov- A little more than two n today's digital world, even the smallest ing into an application to manage the files, years old, Digital Graffiti is business must effectively manage its files Mabango gives you the fluidity of being able a spinoff of the 75-yearand graphics. Graphic artists, publishing to do it from the desktop, from whatever old graphic arts company extended the file system, So, rather than

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professionals, multimedia creators, and Web site builders all benefit from quick and easy access to different types of media, including video, fonts, graphics, and more. Mabango, media asset management software from Hamilton-based Digital Graffiti, allows users to manage all their digital files and traditional media in one place. Patrick Maloney, president of Digital Graffiti, says "document management tends to be heavily picture-based, With documents, you can always do text searches to find things, but you can't search [forj a picture or other graphic." Maloney says that's why it is so important to manage all media through a single interface that simplifies searching and retrieval of files. With such a system, he adds, "when you want to do searching or caialoguing, you' re not limited to just a filename." With an extended file system, "if you know how to file anything into a folder, you fundamentally know how to use Mabango," continues Maloney. "Rather than writing an application that i s a s tandalone, we' ve

application you' re working in. "The idea we had was to basically mimic the operating system, so we' ve written Mabango almost like a super folder system. So you have your standard folders, Mac or Windows, and Mabango folders, The differ-

Superior Inter a ctive Communications. A few years ago Superior was struggling to manage all the old and new media

folder, every file you have there now has a sort of card index property sheet attached to it," says Maloney. Mabango uses a cataloguing system that is the standard in libraries and museums. Instead of reinventing the wheel, Mabango implw ments it in a simple way with greater flexibility. "Because we come from a graphics company, we' ve taken the view that the whole world isn't digital, and so we' ve included the ability to manage physical items through scanning, barcoding, and tracking," Maloney adds. Mabango, released in 1998, is available for Windows or Mac systems. And with a retail price of US$299, it's an affordable option for small businesses that typically cannot pay the up to $2S0,000 price of an enterprise-level media management package.

Web, photographs, video a nd sound c l ips, a n d fonts — and knew it was not alone. So it developed

The next frontier Continued fromage p 60 search engine and you' ll see thousands of hits from sites that feature the word "adult" and only a few with "adult" and "gorilla". And you don't have to think long to figure out what is on most of those "adult" sites. The point is simply that the Web — and your local hard disk — will bring up lots of documents as a result of any search, but you still have to do quite a bit of work before you actually gain any knowledge from having conducted the search. As a result, a whole

knowledge management.They include IBM, its subsidiary Lotus Development and Xerox Corporation. But to really understand these developments, it is important to know what knowl-

and you have knowledge that it will rain

types — including graphics ence is, once you put a file in a Mabango o n CD-ROMs and t h e

edge management actually means. Unlike

document management, which is all about sorting, indexing and gaining access to documents, knowledge management is a much deeper discipline that involves cataloguing the knowledge in an organization and making it available to everyone. Knowledge is all about the understanding new category of application is emerging you gain from the information you have. known as "knowledg™ " a gement." Knowledge is something like "I know that it The idea of using computers to manage will rain today because there are dark clouds knowledge, rather than just information, is in the sky, the barometer shows humidity risnot new. But combining document manage- ing and it is November in Vancouver." Each ment concepts with ideas about knowledge one of the facts in this statement, on its own, management is. A number of computer com- does not yield anything other than a simple panies have been working hard in this area statement of fact. Taken together — along to gain understanding of the potential of with an understanding of what they mean-

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this issue, which, in turn, created Mabango. Digital Graffiti currently has 13 employees in Hamilton, plus a handful of part-time consultants in the United States. To date, typical purchasers of the product have been 10- to 20-employee companies, and mostly those involved in graphics. "Initially we t argeted the graphics marketplace, but we have an interest in different extensions of that, particularly in engineering or health care, or other g roups which ma y h av e specific f i l e

soon. So how does it work-in an organization? One company that appears to have some answers is Lotus Development, which has done considerable work on knowledge management both within its own organization

and through parent company IBM. IBM, for example, runs its own Institute for Knowledge Management and has worked with the Lotus Institute, IBM Global Services, IBM's Watson Lab, IBM Software and IBM Advanced Business Institute on Knowledge Management issues. It has also established a variety of research relationships (including some with Stanford University, Wharton Business School and the Brookings Institute) to help create knowledge management solutions. One such solution was recently introduced at British Gas, where spokesperson Graham Currier explains the $25-billion

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formats to manage," explains Maloney. As for th e n ame, Mabango, Digital Graffiti wanted an unusual name that hadn' t already been copyrighted or trademarked, so out of some brainstorming came a unique name for a unique software package. 0 Digital Graffiti, Tel: 888-308-9634 http: //www.digltalgraffitl.corn Mlchelle Cook can be reached atTel: 613-234-0538,

or mjs©go-global.net.

company (formed from the "demerger" of British Gas and gas t rading company Centrica in Feb. 1997) has relied heavily on knowledge management to evolve. He says that in a newly deregulated industry that faces competition worldwide and lots of cost pressures, the ability to leverage the knowledge that already exists within the organization has been vital. He says in a company such as British Gas, the ability to "capture" the knowledge and expertise of employees has been vital because

the company has had a history of

employe e

reductions, many of t hem coming from those who are closer to retirement age. This has meant, however, that there are fewer. "experts" that can be called upon to help provide knowledge and perspective on issues. Geographic expansion has also meant that the company's operations are increasingly dispersed — making it harder to easily call on an expert "down the hall." 0

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Cyrix M2 ...................................................... $call . AMDK68266(66mht) ...,.....„.....,..........„..... $93• AMOK68 300 (66/100mhz)...................$94/$114 AMDK69333(PC100) ................................ $123 ' AMOK 68350(PC100) ................................ $135 ' AMDK68366(PC100) ......................:......... $148 ' AMDK60380(PC100).......,...........,............ $202 ' AMDK60400(PC100)................................ $246 ' Inlsl233MMX .............................................. $cag • Intel Celeron 300Aw/Fansocket370............... $108 • Intel Celeron 333Aw/Fan ............................... $137 • InlelP8333/350w/Fan......................... $246($268 • IntelPII400/450(PC100) w/Fan.................... $cag .

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Customer; may save handling fec if manufacture have direct service and customer deals with their service center directly

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GNT5000ASpeaker w/Subwoofer ErgonomicKeyboard M.S Intelli-Mousew/whegW/Pad MicrophoneW/Standwfjoysgck

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...................................... $/2 Sony17"200ES....,....................................... Scall ' SoundBlasnr128PCI ' NEC17"A700.......:....................................... $call ' SB LivePCI/Branshea................................... $call ,'gugss K .......................................$100 ' NEC17"E700................................................ $call ' SBLiveVALUEPCI ' ProvIewt5" ................................................:$I98 ' OiamondSoniclmpactPCI..............................$(0 300PCI.................................Scheck • Proview17" ..............,.......,....,.................... $330' Diamondmx• Proview19" ............,.................................... $%B : Video (PCI) • Acana15" .................................................... $202, ATISDExpresCard sion/Rageg4MB ..................SQ SQ • Acana17"/Acana19"...................................$33(y$342 • S3VIRGE4MB .............„...............................835 • LCDtftflatmonitor ........................................ $call B .......................................... $25 . Sceplre15"DragonE ya,................................. $call ; Cirrus Logic1M . Sceptre17"OragonEye.................................. $call • Video Card (AGP) . Sceptm 19"DragonEye.................................. Scall • Asusv3400TNTTBMB AGP........................... $227 , g3MM,' " , Mag/ViewSonic/Opg quest ......................... $check • ATIXpert@988MBAGP ............................... SD . Voxon/Hitachi/Samsung/Tvm ...........„....... $chsck • AT) Xpert to PlayPC2T VSMBAGP ............... $109 • ATI Ag InWinder ProBMB ............................. $212 • Motberbroad Milenium G2008MB ......................... $180 • ABITBH6-P2b/BX6......................................$162/$185••Malrox xMysgqueG200PC2TVBMB ................Scall • Acer AX68C(PB PC100)/ax591MB ......, $183$116 Matro G200PC2TVBMB................... $378 • AsusP2L97 ................................................... $143 . Malrax Marvel Snalth40004MB ........................... $cag AsusP28(P8PC100).................................. SI97 • Diamond . Asus P28-S(PgPC100) ............................... Scall • DiamondGL10008MB ..................................Scag . AsusP28-D(PIIPC100) ............................... Scall . DiamondV3304MB...................................... $111 Fusion16MB .................................. $188 . Asus P28-DS/MLE 4II440LXATX(sockel370) ... $cag • Diamond Dtamond V55016MB ................................. Scheck m , AsusPSA(AMDK68PC100)........................ $137 Creagve Labs SDBlaster Banshee16MB......... $138 • Asus PSA-A (w/Audio) .........................,........ $155 LabsRivaTNT16MB......................... $I38 GIGASAX(AMDK68PC100)........................ $125 Creagve ' GIGA BX(P CgPC100) ................................... $156 •Add On Ti j rTuner4 Conference ' GIGASG100(AMOK69PC100) .................... $123 • ATI TVTuner ISA(ForATIonly) ..................,.... $call ' Lucky star/Houston/Acer........,....................Scheck • Intel create andshareUSB............................ $call • Logi techquikcam usb/kodakdvc-323USB ......$call . Mouse . Genericmouse...,............................................ (5 ' AN On 3DNCarl for Nsmee . Geniusnetmouse ...........................................$I1 ' DiamondMonsnr3D84MBPCIOEM............ Scag , Oesignermouse.............................................. $8 ' DiamondMonster3D812NIBPCIregel .......... $call . Logitach 2B PS/2/Serial ...,............................. $11 ' CreafiveLabsVoodoo812MBPCIOEM.......... SCall . Logitech3BPS/2............................................$14 Logitech1stMousew/Wheel .......................... $21 : Speaker „ //r~ ."'ei~ ~ MS.lntellimousePS/2 .................................... $37 . Altec Lansmg ...........,................................ $check . Cambridge Sound......,................,.............. $check • Printer(some w/rebete) ................................... $11/$28 • Canon BJC440V4400se............................... $call ,.Grxusic140W/320 7000w/Subwoof....................$% $68 • Epsan440..........,............................,..........„$cag • GNT5000A/ Logi techsoundmanenframe..........................$cag

USR56KIntNo/fax/ISAN90 .......................... $116 Acer 56K tnt/Vo/ISAN90 ...................,............. Srf Acer 56K IntNo/PCIN90 ......................,......... $54 ......................... .......... $call . Yamaha....................................................Scheck Diamond56KInt/Vo/ISAN90 ...................... $call . Epsonphata70O740 .................................................... $475 • Others Diamond 56KInt/Vo/PCIN90 ........................ FE/ • Epson850 .............................................. $call • ASUS SIIIIART CoolingFan............................... 39 Motorola/56k/v90/orGVC56k V90...........$43/$52 • HP 1100Laser • HP 710C ....................................................., $caii • 586CPUBagBearingcoolingfan ..................... (B Meniter . HP 6PL aser...............................,.................. Scall • Pg CPU Bal Bearing CoogngFan...................... $10 Panasonic15'S50 ........................................ $250 ' HPBBSC......................................................Scag • Csleion CPU BallBearingCoolingFan............. $15 Panasorm17"SL7OE70........................ $433$386 Brother/Lexmark/Okidata.......................... Scheck • Acer/Surecome/G eneric Cam.PCINetworkcardSI9 Acer15 54F/56c(1yrlabour) ............... Scali/Scag . Acer/Surecome /GenericCom.ISANetworkcard SI9 : Scanner Acer17"76e(1 yrlabour) .............................. $call . Headphone w/Mic/Mic w/Stand............,...... $605 AOI15"4P .................................................,. $call • Acer/UMAX/HP/Epson/Micotek,................. $chsck • Adaptorforsocket370toslot1(celeron) ............$16 ADI17"5P+ ................................................ $call • 1.44MB Rop pyDisk/ZipDisk ...................... $4/$13 Daylsk15"1536D.....................................,.... SIIS : Sound Card CardIA (EPP , ECP)/Cables ...,.............. $IS ISA........,,......,....,.....,..........., $20 . Printer Dayek17"1726D.......................................,. $359 • Acer AW37 RecordablC eD/Rewritable CD................,. ST.SI$13 Sony15"100ES ............................................ Scag . Soundelaster16ISA/64ISA/PCI............... $30$% Floppy1.44MB Diskbox(holder) ........................ $2

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Aopen AP59 ProAlX IM.......... $136 '" ' Asus P5AB/PSAAGP. ..,...... $148/158 ,, Epox INVP3 AT/AlX1M ........ $138/158 . Asus P28440BXPII/F......... $199/218 Asus P2BO Dual ........... . . ... $435 Asus P2B-5 U2WSCSI .........., . $425 : Abit BH6/BX6100Mhz......... $158/178 . IntelBXPC IOO INhz ............ ..$148 :, I AbitBXII133MHz...... . . . . . . . . .$195

:g; PenbumMMX233 ............, . .$109 ':;+XPIPll 333 / 350.......... . . . ... $289/299 Pll 400/ 450................$479/769 Pill 450/5N........ . , , . . ... $839/IN9 Celeron 3N/366.......... . ... $1 19/179 i L,",; Celeron400.......... . . ...... ..$238 'g3 AMD K6-II 300/333,.... . . . . . $119/159 AMD K6-I I350/400..........$159/239

Monthly Special PentiNm l 66MMX . '

' Celeron

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s Intel Celeron 300A CPU

s 32MB 168Pin SDRAM (PC100)

1 32MB 168Pin SDRAM(PC100) 1 1.44MB Roppy Drive 1 3.2GB UDMA33 Hard Drive s SIS 63253DProw/BNIB0/B 1 32x EIDE CD-ROM Drive 1 56K V90PCIV/FM odem

s 1.44MB FloppyDrive s 32GB UDMA33 Hard Drive s 64Bil Video Card w/2MB0/B s 32x EIDE CD-ROMDrive

s 56KV90 PCIV/FModem s 16Bit 3D Sound Card 0/B s 100W Speakers s 15" N-I SVGA Monitor PNP s 15" AT Case w/230W P.S. s WI095PS/2 Keyboard 8 Mouse

s BX440 M.B.(Upto 500MHz)

s 16Bit 3D SoundCard0/8 s 100W Speakers s 15" N-I SVGA Nlonitor PNP s 15" AT Case w/230W P.S. s W in95PS/2Keyboard8 Mouse

15"/19 AT Case w/230W.... .... S42/68 • • a• • 5• • • • 15"/16 AlX Case w/250W . ...... $56/59 • Upgrades: Ng Saved 19 ATX Casew/250W............. $67 +$6 6 24" AlX Casew/230W. ........ . ... $88 4/ BM 60ns72-Pin EDO .... SIS/25 • 366//I CPIJ z Inwin Case16/24" w/250W ... .. $88/120 16/32IN Nns 12-PinEDO ..559/109 • 6AMB EIDE H.D. +$40 4/8M 60ns 72-PinRegular .. 319/29 16/32M 60ns72+in Regular $59/109 • 64MB SDRAM +g65 IOOW Speaker........... . . . . . . ... $19 32/64NI 168-PinSDRANI .. 366/I27 D . 8 Altec LansingACS45/48 Speaker $119/198 128M 16843inSDRAM ...., .. 3245 IOOMB Zi p Drive Int/ Ext, . $125/195 PC100MHz$71/129 Cambridge PC Work Speaker....... $142 32/64M SDRANI GNT 5000/7 000 Spk/Subwoofer...S68/79 128M SDRAINPC 1OOMHz.....$249 100IIIIB Zip Drive SCSI........ $195 Drive........ . . . . . . . $125 ECC.......... S329 LS 120 yamaha M15/IN28Speakers ..... $79/119 128IN SDRAM Ditto Max 24GBInt/ Ext .. $199/248 Ditto MaxTape.......... . ... $42 z. Acer610P/610S/620U ..$159/169/188 120NIBDiskfor LS 120Drive ... $19 Sound Canl HP 4100 CXUSB/5200C... $259/389 IOONIB Zip Disk....... . . . . . $13.5 yamaha Sound Card 16Bit........., $19 UMAX 12005 ........ . . . . . . . $355 Jaz 2GB SCSI......... . . . . . . $516 SoundMaster 16 Bit ........... . ... QB Mustek 600 .......... . . . ... $109 SoundblasterAWE64/Gold...... $59/189 Canon 320P/620P.......... S148/199 g .Z,. SoundblasterPCI64/128.........$59/69 HP 4100C ......... . . . . . . . . . $269 Acer 10BT ISA/ PCI ........ $29/32 0 Soundblaster LiveValue/ Uve ...$89/155 Acer 100BT PCI.......... . ... $35 DiamondMX300............ . . ... $139 I D LinkIOBT Combo/100BT..$34/39 .'-+j CD4IOM PCD-RW, DVD Fujilsu 32/43/6.4G ..$179/189/215 Intel IOOBT.......... . . . . ... $89 Rca IDEcDeau 33DS aaau .Sla/55//5 Fuiilsu 8.4/ 102G ....... 3245/289 3Com IOOBT...............$89 'gl Panacan/cCD-ROIl 3353DEauSN/u/55 Fufltsu 43/9.1 G 5/8 Port ........ $59/79 UWSCSI . S467/719 Soho Hub ~' Cieagve EncoreDVDKit 0/BI. .. $299/349 Adaplec SCSI Port Hub........... ... $89 1520.......... S250 Acer 9 PanasonicDVDDrive............. $189 Quantum43/6.4/8.4G Q8 9/235/299 AssemblCabl y e 10/25/50' . $10/15/25 INilsumi CDR int2xgx............. Q39 Maxtor nN RPIN73 102G5369/449 HP 7200i/7200eCD4W....... $399/519 HP 81Ni CD4IW,Bx4x2........... $499 Toshiba 4010 CDTP1-266.... $2290 yamahaCRW4416 Inl/ht ...... QIO/624 USRSpoibner ISDN128kInt .. S266 Toshiba 4020CDTPII-300.... Q155 Video Conference Kit.......... ... $109 USRPCI56k v90 Int/Ext .. S112/205 2.51 2.0/43/6.4GB... $295/49S/NO Pioneer DVD 6XSlat In.. „........ $189 INolnrola 56k v90 PCI ........ 456 Memory16/32/64M... $90/145/259 DVD Decade Card............ . ... $135 Acer56kv90V/F ........ " . 4 69 Canon BIC-50 Printer........ $459 KodxkQiggalCannmDC2IOD/260$568/1250 Rockwell 56k v90 PCI ........ Q2 HP 4100 Omnibooks Notebook Q999 •

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1 IntelPIICPU s Asus P2B/Abit BH6 ATX Mainboard s Internal L2 Cache s 64MB 168Pin SDRAM (PC100) S 1.44MB Iloppy Drive "ns 6.4GB UDMA33 Hard Drive b ATI Xpert98 AGP/8MB 'EA:.Sup s DVDROM5xEIDE s 56k V90 PCI V/F Modem s Creative Lab SB 128 PCI s GNT 5000A Speakers w/Subwoofer ,:y'cn, l s 1T' N-I SVGA Monitor PNP s 19" ATX Case w/250% P.S. s Win95 PS/2 Keyboard& Mou Pentium II - Mediamax Pro $'1718: Piyl5.";:. :'::.-.":, PI I 350MH2 512KB PII 400/450MHz 512KB S1998/2218 '4 :I."':-'::;. ".=> = PI I I 450/500MHz 512KB$2288/2588;: P~::;::::;:,: :'=. .."<l

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A11 A TI Xpet99 128 Bit/ 8MB......... . . . . . . . .... S129 ATI XpersBAGP w/ BMB............ . . . . . . . ... $89 ATI Xpert © PlayPCI4MB/ BMB........... $109/129 ATI Xpert© Play AGP 4MB/ BNIB .......... $109/119 3~ ATI W onder Pro AGP 4MB/ BMB ...... $189/215 ATI lV TunerCard .......... . . . . . . . . . . . . . ... $115 ATI Xpeit 128 AG P / 16MB........... . ... " .. $169 ATI Rage Fury/ AGP/32MB.......... ... " " . $259 Diamond Fire GL1000ProAGP4INB/ BMB........... $119/199 Viper 330AGP 4INBOEM/ Re bil.. " ". " ". $99/119 Viper 550 AGP16NI........... . . . . . . . . . . . ... $189 Stealth 40002MB / 4MBOEM........... . ... $48/62 DiamondG4608MBOEM........... . . . . . . . . . .$99 R Diamond Viper 55016INBOEM/ Retail...... $189/229 Diamond Fusion / Banshee16MB........... $189/189 Diamond Monstw 3D II 4NIB/OMB/12INB. $139/219/239 Mabox Millenium G200 AGPBMB/ 16NIB......,... $149/239:A Myslek G2N AGP BNIB/ 16MB .......... .. $179/259 M arvel G200 TV Out......... . . . . . . . . . . . . . .. $379 z Produdiva GIN AGP 4MB/OINB........... . $60/99 RainbowRunnerG-SeriesTVOut.......... . ... $219 Creabve CreabveRivaTNT 16MB „....... . . . . . . . . . . .. $155 CreabveBanshee/ 16MB........... . . . . . . . ... $149 z CreabveFushin/ 16MB.......... . . . . . . . . . ... $149 Other Intel 740 OMB ......... . . . . . . . . . . . . . . . . . . . . . $59 Tiident 97504MB ...... . . . . . . . . . . . . . . . . . . . . . $42 S 33DVirge DX PCI4NB........ . . . . . . . . . . .... $39 z 3D Blaster Voodoo212MB(with 3 Games)....... $235 A SUS TNT16NIB3400 1V Out........ . . . . . . ... $249 A SUS 3DFXBanshee 16IN .......... . . . . . . . . .. $159 n •

Q89 $487 $553 $728

Epson Epson 440/ 640....... . . . . . . . . . . . . . . . . . $199/279 E pson 700/ 740........ . . . . . . . . . . . . . . . . $369/409 EpsonNO/850........................Q 59/499 EpsonpholoEX.......... . . . . . . . . . . . . . . . . . .$670 ' Other Mitsubishi 900 U19 .......... . . . . . . .. $1129 Epson 1520/3000......... . . . . . . . . . ... $729/2349 '< H ansol 17" 1600xl280 26........ . . . ... $409 E pson phut PC550.......... . . . . . . . . . . . . . . . $299:p .

Windows98/ wilh systemonly Coral WP Oflice Suit 8 ...... INS~ce 97 SBE 2.0/ prof.... INS NT4A)WorkStabon ..... MS Home Bundle .......... M S Essential.......... . . . . . Quikbook Pro/Tinief....... lomega 2ip 10NIB Diskege

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LeanarkIIN /3200 ....................$169/259; 3 5 Canon .... $135 BI-255 / 4400 ......... ....... . . . . . . . ... $129/199 .... $69 B IC-50N / 7000L.......... . . . .......... $430/479 $299/349 .... $199 HP 695c/722c Dnskjet Color Printer........ $24S/3N .....$68 HP 890cl1120c DexkjetColor Printer....... $529/649 ' 6Ndpi. 6pp m. • "" S595/949 .... $119 HP 1100xi/6p .. . .. . . . . . . . . . . .$959 . SI89/69 HP21N 1200xt2N e t HP Ollicejet 720C Fax/Printer/Copier/Scanner.... $669 .. 313.49 HP 7IOC......... . . . . . . . . . . . . . . . . . . , . . . . . . $275

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s I mentioned last month, Windows NT Server seems to be friendly and easy-to-use. But there are important technical details involved in setting up and supporting this network operating system that many de facto LAN (local area network) administrators may not know. In this column, I try to point out some of the things worth knowing. When administering a LAN, it is best not to wait for disaster to strike before working out procedures. No one can do that efficiently under extreme pressure. The best time to do this is when things are working well. We' ve all heard the folksy wisdom, often repeated in the context of personal financial

management, "If you fail to plan, you plan to fail." For the administration of networks, a more appropriate version might be "If you fail to plan for failure, you plan to fail." Windows NT Server has some built-in safeguards, and some additional tools for dealing with problems. It is up to the LAN administrator to know of their existence and to practice using them. For example, suppose some changes, in either hardware or software, prevent NT from booting. The NT Server boot menu

always provides the option of choosing the last known good configuration. That is the last configuration that resulted in a successful boot. Choosing that option will usually allow you to fix the problem. It may be as simple as uninstalling some flaky hardware, a patch, or an application. Video problems are quite common with most operating systems, and NT is no exception. The same boot menu always lets you

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The %" is important, because without it, one of three colors: red (error), yellow (warning), or blue (information). The red events vi:al security information is not captured. .: -.:::„-:;= ".,j~~, ':-' ='-';=-, T here are several u t i lities i n th e merit your immediate attention, although Administrative Tools menu group (a compo- not all such events are serious. You can filter nent of every NT Server or Workstation for events of a particular type, which is useful installation) that can be useful in dealing in troubleshooting. It is difficult to see a pattern when you have to scroll through thouwith and/or warding off problems. ISSIE RABINOVITCH sands of events, but if you are looking at Disk Administrator is a good place to events of a very particular type, the explanastart. Choose the Partition menu, then choose a plain VGA driver. As above, choostion can sometimes be apparent. You should Configuration, and Save. This operation will ing that option will allow you to bring up familiarize yourself with this tool when everysave configuration information about curNT, and deal with the problem. Video probrently defined drive letters, volume sets, thing is working well, to establish a baseline. lems can strike at any time. I r ecently In the case of a serious problem, you will brought my computer (running NT Server stripe sets, stripe sets with parity, and mirror probably want to extract the relevant portion sets. The saved configuration information 4 .0) t o a dea l e r f or s om e w o r k . Unfortunately, I was using a resolution that will be placed on a floppy disk, which should of the log and email it to technical support. There's another applet in Administrative most monitors, including the ones at the be refreshed whenever there are changes to Tools called Performance Monitor, which is this information. dealer, don't support. I was able to remember worth a look. However, Task Manager is even Mirror sets certainly add some defense the key strokes required to shut down NT, and when I rebooted, I chose VGA mode. against disk failure. The best way to imple- more useful. I find a day doesn't go by that I don't use it. You can invoke it from the menu This is supported by every monitor you' re ment this feature is in hardware, via a spethat pops up when you press Ctrl-Alt-Del, or cialized disk controller. However, for the likely to encounter. you can type "taskmgr.exe" (no quotes) from price of an additional hard disk, and using Incidentally, I would recommend everyone learn the sequence of keystrokes required your current disk controller, you can config- the Run menu or Command Prompt. I have to close down NT. On most systems they are ure Disk Administrator to do this in software. it in my Startup Group, because I always Ctrl-Esc, u, s, y. Test that this works for you. If a file is saved to the server, it is saved to want to have it running minimized in a corner of the screen. It has a simple interface, Sooner or later you will need this information. both hard disks. If the primary disk fails, the consisting of t h ree t abs: Applications, mirrored disk is an exact, up-to-the-second If you have more than one installation of Processes, and Performance. If CPU usage duplicate, and no data is lost. Think of this as NT, as suggested in my previous column, you zooms to 100 percent, and stays there for the poor man's RAID. can get out of many difficult spots. If not, more than a few seconds, that usually indiAnother utility in this group is Event you may find yourself in the position of not cates a problem. Viewer, which maintains a log of events in being able to boot NT at all. Task Manager monitors CPU usage. It will three different categories: System, Security, An emergency repair disk, created when you installed NT (which has been updated and Application. Most applications don' t allow you t o p i n p oint t h e o f f ending Application or Process and terminate it. regularly since then), is useful to have at generate entries in the log. The exceptions Judicious use of Task Manager, which comes are anti-virus utilities, defrag tools, and the hand. You can create this disk by typing "rdisk /s" (no quotes) at the command like. If you' re like me, most of your attention only with practice, has allowed me to recover from a problem without rebooting the prompt. By default, the information is writ- will be centered on the System events. server, on more than one occasion. 0 Events in all three categories are assigned ten to the diskette in drive A, if there's room.

LAN

An open letter to Starbucks' CEO Howard Schultz Dear Howard, It seems to me Starbucks just doesn't get it. After extensive research, I have concluded that your popular international coffee house chain is doomed to fail in long-term appeal to "road warriors" for one simple reason: the distinct lack of electrical outlets for plugging in notebook computers. Being a user of a three-year-old notebook computer with limited battery life, I often find myself in search of an electrical outlet when I enter a Starbucks with the intention of settling down with a nice cup of coffee and getting some work done. There are almost never any electrical outlets to be found near the tables.

Out of more than a dozen Starbucks informally surveyed over a six-month period, I know of only one that conveniently locates an electrical outlet near a seating

area. At this particular location in Edgemont Village in North Vancouver, the thoughtful owners have also provided a "customer phone" so patrons may make free local phone calls (or use the phone line to dial up their Internet service provider and send

email). I see no signs, however, that any other branches of Starbucks intend to adopt this

ON „THE GO GEOF WHEELWRIGIIT tage in having a bunch of computer geeks plugged into their electrical or phone lines sipping coffee and taking up valuable space.

There are some things in life that are more important than money, such as the pursuit of life, liberty and a reliable source of electricity Fewer people are attracted to the notion of going to a coffee shop to check their email or surf the Web. The "cybercafe" movement

of severa lyearsago seems to havegiven way forward-thinking policy. Now it may well be to a more solitary kind of Internet use. This that the senior management of Starbucks worldwide does not see any market advan-

involves sitting at home or at the office in front of a PC. Perhaps one of the newest

Starbucks board members — Greg Maffei, chief financial officer at Microsoft — might have a few ideas on this subject for you. From a business perspective, I can understand that Starbucks probably doesn't make much money from the patronage of itinerant freelance writers who sit around for an hour or more sipping back a cappuccino or two and munching on a few biscotti. But there are some things in life that are more important than money, such as the pursuit of life, liberty and a reliable source of electricity. Would it not be a bold statement of empowerment to th e growing body of telecommuters that they don't have to sit cooped up in their dingy home offices? They could instead work in the bright surroundings of Starbucks and enjoy the hurly-burly of life around them — and Starbucks could take credit for liberating them. It could even become a big selling point: "give your computer a jolt at Starbucks" or "you' ll get a c h a rge ou t o f v i s i t ing Starbucks" — or even "let Starbucks do a plug for you." (Please contact my agent if you wish to purchase any of the above slogans.) Surely such a move is not beyond the capabilities of Starbucks, one of three Seattlebased economic giants (the other two being Microsoft and Boeing) that have succeeded

by linking themselves to — and pioneeringpopular trends (i.e., personal computers and modem aviation). Any company that can get

away with charging $3 or more for a cup of milky coffee can surely see its way clear to putting a few electrical plugs near the seats of regular patrons. Please understand that I do not make this plea on behalf of myself. I have access to several very good handheld computers that can operate quite happily without being plugged into the wall. On behalf of notebook computer users around the world who love coffee, however, I implore you to rectify this shocking problem. And I charge you with the responsibility of helping our computers get "wired" at Starbucks. Yours sincerely, Geof Wheelwright, A poor schmuck without a plug Postscript: A /terwriting this letter, I did get a responsefrom Starbrrcks' corporate commrrnicnIlons department. According to spokesperson Chris Girrrbl, the issue of providing facilities at Starbucks for notebook computer usersis "so~<ething weare focusing a bit more of orrr attentioa on.' He said the companyis looking for ways to make it more convenient for computerusers to work while they sip. "We know that there arelots of writerswho like to observehumanity and let that inspire their writings — wedefinitely welcome them in our stores," he said. Order me another latte., 0

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APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

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high quality color photographic images. So why even consider buying a laser printer, when inkjets are so cheap and amazing)

tively expensive: the hardware can cost thousands of dollars, and replacement cartridges can be worth hundreds more. However, many personal laser printers can be purchased for under $1,000, and some for less than half that. And while cartridges are

resolution for text output and most users wouldn't notice the difference between text printed at 30Q and 600 dpi. (The point is somewhat moot, as no manufacturersproduce 300 dpi laser printers today~lthough new printers can be set to print at 300 dpi to

hundred pages, but a laser printer could print a couple of thousand pages out of a cartridge. While an inkjet printer is nice to have when you need color, it quickly becomes a time and money sink for users who print a lot of black text.

look chunky and be missing details or subtle shade differences, most of that can be cured with a boost to 600 dpi. However, printers that offer 1,200 dpi resolution really shine at outputting images, which are generally more detailed than text and require subtle gradations of toner deposition.

still somewhat expensive to replace, they are save toner). Graphics, on the other hand, do get a better deal than inkjet cartridges when you consider yield. Printing at the highest quali- smoother when printed at higher resoluty, an inkjet cartridge may yield a couple of tions. While images printed at 30Q dpi can

A good resolution for general use is 600

dpi. A 6QQ dpi printer will serve most users' needs, and at a much lower cost than printoutput is measured in dots per inch, or dpi. ers with a higher "true" resolution. Although text looks reasonably solid on a What's yeaar resolaatloEE? With printing technology, the quality of the

printed page, it's actually made up ofsmaller

How "laser" prlaatiaag works

elements that give the Nusion of being solid. The higher the number of discrete dots a printer can put into each inch, the more crisp and weII4efined the final output looks. With laser printers, two terms tend to confuse the issue: "true" and "class." A printSy Sean Carruthers er with 1,200x1,200 "true resolution has or a user in a business or home office hardware that is physically capable of setting, there are a few reasons, actually. putting 1,200 consecutive dots into each While an inkjet printer can add a splash inch. Each of the discrete elements would be of color to a business document, it's still gen- smaller and, theoretically, be able to create erally more important to reproduce high much smoother printed output. A printer that is listed as a 1,200 dpi quality text documents relatively quickly.

What we commonly know as laser printing is actually a subset of the larger field of elec-

and this overlapping ran give the illusion of a higher resolution by filling in some of the spaces between dots. Each of the individual elements is larger, meaning the output is only an approximation of the higher-resolution output. An important thing to consider when speed remains pretty constant. If you have a huge report to turn in on a tight deadline purchasing a printer is just how much of that with nothing but text and black and white resolution you' ll need. Resolution is often graphics, it's still tough to beat the speed and held up as the only consideration, but many argue that it's overemphasized, especially for quality of a monochrome laser printer. Another factor in favor of lasers is cost. users who mostly print text, Although 300 At first glance, laser printers seem prohibi- dpi sounds pathetic these days, it's a great

image being transferred to a T-shirt. After the toner has been transferred to the paper, the toner is scraped off the drum, the drum is recharged and the whole process starts again. Since the drum typically has a circumfer-

F

tmphotographic printing (which also contains xerographic photocopying). Such printers contain a toner unit and a drum unit, often within the same housing. When in operation, the spinning drum has an electrical charge that repels the toner. To create an image on the paper, the printer "erases" the electrical charge on the drum corresponding to the image to be printed. The toner then sticks to the drum in those places, and the drum is then rolled

Even at the highest quality setting, laser "class" printer, on the other hand, actually against the paper. The toner transfers to the printers can pump out sheet after sheet with- has a lower true resolution. However it paper, at which point a heating element out much delay. Inkjets, on the other hand, makes multiple passes that are slightly offset, fuses it to the paper, much like an iron-on measure their highest page-per-minute output on the draft setting. Switching to highest quality slows output down substantially in many cases. With laser solutions, the difference between high and draft quality is one of resolution and amount of toner used, but

ence of a few inches atmost, each pagetakes several spins of the drum. The charging, discharging, printing and scraping all takes

place in one fluid motion: while one side of the drum is laying toner onto the page, the other side being cleaned and recharged.

The reason the process has become Continued on page76

APRIL 1999 THE COMPUTER PAPER K EDITION

BEE TCP TEST LASS

Hewlett-Packard Hewlett-Packard Lexmark LaserJet 2166M Optra ENO Print Partner18V LaserJet1180

Brother

Brother

Flijiteli

HL-1620

HL-1058

Print method

Soox600 dpi Laserelectrophotagraphic

Ratedpagesperminute

10

1200x600dpi (1200dpi doss) 2400x60Qdpi (1200dpi class) Laser electrophotographic Laserelectrophotographic 10 10

Drivers Processor

Win 3x/9x/NT 16 MHzMCSBECQQQ

Win 3x/9x/NT 66 MHzM88683f

Win 3x/9x/NT 40 MHzM886935

Win3x/9x/NT, OS/2,DOS Win 3x/9x/NT 35 MHzMatorolaCold Fire5202 66 MHz Intel 80960JD

Memory (standard/maximum) 2 MB/2 MB N/A Additional memorytype

4 MB/36 MB SIMM

3 MB/67 MB SIMM

2 MB/18MB DIMM

parallel Interfaces:standard none Interfaces:optional Number of residentfonts N/A PCI/PastScript support (/other) PCL Se/none 2QQ sheets Standardpapercapacity letter, legal, A4,85, AS, Papersizesaccepted

parallel, USB serial

parallel parallel serial, Ethernet. LacalTaik non e 46 PCL 5e/optionalPoslScript level 2 PCL 5e/none 125 sheets 250 sheets letter, legal, A4 letter, legal,A4.AS executive envelopes,transparencies, envelopes,transparencies, labels, cardstock labels

Maximum resolution

PCL 6/none 200 sheets letler, legal, A4,85, AS,AS, executive, 3xS

executive envelapes, transparencies,

Media typesaccepted

envelopes, transparencies, labels, indexcard

tabels, cardstock 2,400

2,400

S.QOO

Dimensions(WxDxH)(cm) Weight (kg) Maximumnoise level

39 x 36.5x24.5 7,2 49 dB(A)

39x36.5x24.5 7.2 49 dB(A)

Price Toner cartridgecost Drum unit cost

$399 street $45 street $229 street

$579 street

Warranty Contact Web site

I year

.

yes

www.brother.corn

Iaaarear

VVin95 fno

txgecl conlloi

=

$e9O'" Q~

CD4tW EIDE Internal 2x Write

coawass AdaptecSW

Aaataa Opucsleaas1aeadpi

no

$229 street

$649 ESP $159 ESP (comeswith toner)

I year 800-381-6466 www.brothercom

18 menthe 800-263-8716 www.fujitsu.ca

I year

1year

800-387-3867

SQH87-3867 www.hp.corn

I year 800-35H835 www.lexmark.corn

• i

ap$tfN

e

e

~

•

•

•

r

Celeron300e $1,098 Celeron388new $1,150 Ceieron400new $1,238

e H8llSOI

700P 5

$449

SM9 Max: toaox 1200 120 HzRefresh(aooxeoo) 'I ranch. 0.26 mm CRT

4b

• Ell%1 I wICII •

• 1$" ATX Tower Case CSA PS • 15" SVGA Colour Monitor • 2 Year Parts a Labor Warranty

•

•

a

ERNE"

$369

5285

INtAII

Pg

HEwLETT

ggperr yuIITSU v<ewsoit@AM'pygmy

v

a Acer AX$$ Pro ATX Malnbo • 1MB Pipeline Brush Cache • 64Mb SDRam PC-100 • 10GB EIDE 7200rpm • 3.5 'IA4Mb Floppy Drive • Creative Rive TNT 16MB AGP • 40X EIDE CD-ROM • Creative Live Sound Card OEM • Creative Works CambridSe w/Subwoofer, • Wln$5 184-key keyboard • Aopen PS/2 Mouse • 56K PCI Voice fax/modem Internal • 1$" ATX Tower Case CSA PS • 17" SVGA 828 Colour Monitor • 2 Year Parts a Labor Warranty

K8-2 388INHz .............$1,730 K8-2 380MHz .............$1,780 K8-2 400MHz .............$1,800

a Acer AX8BC V2.1 Malnboard • Intel 440BX AGPset, flash Bl • 64Mb SDRam PC-100 • 8.4Gb Ultra IDE Hard Drlv e 3.5" 1.44Mb Floppy Drlv • Intel I740 AGP video 8MB • 48X EIDE CD.RONI • Creative Lab PCI 64 Sound Card • GNT-58$8 Speaker w/sub-woofer • Wln$5 104-key keyboard • Aopen PS/2 Meuse

• $8K PCI Voice fax/modem Internal • 1$" ATX Tower Case CSA PS • Hansol 781P 17" 826 Monitor • 2 Year Parts 8, Labor Warranty

P-II 350MHz .............$1,880 P-II 400MHz .............$1,880 P-II 450INHz .............$2,170

' . 9-'K$4:@p ygmy~~~@

Cyrix/IBM PR300MNIX 81M pg333MMX 8288

AwardWinnin

-

Dual Cartridge

envelopes, transparencies, labels, cardstock

$1.563 SRP $190 SRP (comeswith toner)

• Aepen PS/2 Mouse • 58K PCI Voice fax/modem internal

ppmblack Prinun$ "x17"Paperready $gQ39db117.5

executive envelopes, transparencies, labels, cardstock

$789 SRP $112 SRP (comeswith taner)

• Wln$5 1$44iey keyboard

144a dpi rsaefuuen

82 PCL 6/PostScriptlevel 2 150 sheets letter, legal, A4,A5,85

$789 SRP $135 (SRP,2-pack) $275 SRP

stylus64$ . .:;.rl)

36 hit True Color

externalnetworkadapter

45 PCL 6/PostScript level 2 350 sheets letter, legal, A4,A6

34.5x22.5x36.5 7.5 47 dB(A)

• Pentium4I Slot-1 ATX Main • Intel 440ZX AGPset, (NEW) • 84Mb SDRam PC.100 • 6.4Gb Ultra IDE Hard Drive • 3.5" 1A4Mb Floppy Drive • ATI Rage4l 3D AGP 8MB • 48XEIDE CD4tOM • SoundBlaster 18bit sound card • 280waits 3D Shielded Amp. speaker

e CC%$9N ILIC-SOSO

parallel, USB

Ether net,tokenring,LocaITalk

40.5x43x23 11.5 SS dB(A)

•

0.2adpl

parallel, infrared

37x32.5x37.5 7.3 55 dB(A)

.: ey.defoe='0,"i '

19" INonitor ACER,-.

2 MB/66 MB(+4 MBflash optional) SIMM, flash

37.5x38.5x28.S 17 48 dB(A)

*

Pentium-III 45QINHz $2,790 Pentium-III 500MHz $ 3 ,090

8 MB/40MB DIMM

5.000

,,. ' „, 1P37:IAfoIat.8rotk4Ijfaj<g@n0gtIYer, 8C~ V80I:$. „:; " @ ~~,.:. 2'-' Tel:(804 732~7, ~ ~$44~732 70+':"~~,

+~

Win3x/gx/NT,DOS,OS/2, Mac 67 MHzToshiba 3907RISC

2,500

•

• Acer AX8BC Mainboard ~ • Intel Pentlumdll NIMX • 128Mb SDRam PC-188 a 18GB EIDE 7280rpm • 3.$" 1A4Mb Floppy Drive • Creative Rive TNT 128blt 18MB • 40X EIDE CD-ROM • Creathre Lab Live sound card • Creative works Cambridge w/Subwoofer • Wln$5 184-key keyboard e LoSitech 2 buttons PS/2 mouse • Acer56k V.SS Internal Fax Modem • 1$" ATX Mid Tower Case 258w • Hansel $$0P 1$" 026 monitor • 2 Year Parts a Labor Warranty

1 200xf200 dpi .,„. i.aI 1200x1200dpi class Laser electrophotographic Laser electrophotographic 10

5,000

'®q5

'<3%> :4$P '.- g ee .

600x600dpi Laser electrophotographic

no

Tonerldrumsepara te Cartridge life (pages)

800-361-6468

wvvw.trp,ca

100MHz Support, AGP video, Baby-AT form factor: A MD K6-2 300MMX 8 2 5 5 A NID K6-2 333MMX 8 2 6 5 A MD K8-2 350NIMX 8 2 0 0 AMD K6 2 386MNIXnaw 8345 AMD K6 2 380NINIXnew 8385 ANID K6-2 400MMXsew $415

degra de, New Intel 2X 100MHz, AGP, Baby-AT Mainboarti -

Upgrade bundle Special: 4.3GB Ultra IDE Hard Drive 8205 32MB 8DRam 10ns 889 PCI video card w/4MB 885 Plrce Included Nalrrboanf,CPII 8 Installation

. . ~

~' Intel P4I U

'

w/8816sound caid Celeron 300a

8270

C eleron 333 C eleron 386 C eleron 400

829 0 838 9 842 8

P -n 350MHz 8 5 1 0

Plrce Included Afalnboard,CPII 8 lnsfa//ation

THE COMPUTERPAPER BC EDITION vvww,tcp.ca APRIL 1999

!

Lexmerk Optra 8 1255

NEC

1200x1200dpi Laser electrophotographic

600x600dpi Laser electrophotographic

+

NEC

Oki

Oki

600x600dpi LED electrophotographic

60Qx1200dpi (1200 dpi class) 1800x600 dpi (1200 dpi class) LED electrophotographic Las er electrophotographic 10

8uper8cript 870 8uper8cript1260 OkipageSe O k ipage16ex 600x600dpi Laser electrophotogiaphic 12

aaa

TEP TE$7 LAB$

Xerox OocuPrint PS

Xerox O o cuPrint P12 1800x600dpi (1200dpi class) Laser electrophotographic 12

Win3x/9x/NT.DOS.OS/2, Mac Wn3x8x/IP. DOS,(Macvia Ethernet) yyin3x8xM,DO S(M acvia Ethernet) Win3x/9x/NT,DDS 67 MHzNEC4305-BQ RISC 20 MHz 68ECQOQ, 18 MHz68EC000, N/A 60 MHzAdobePrintGear 60M Hz Adobe PrintGear 4 MB/68 MB(+4MBflash opt,) 2 MB/16 MB 2 MB/16MB uses Windowsmemory SIMM. flash SIMM SIMM

Win3x/9x/NT,DOS 28 MHzMIPS RISC

parallel parallel parallel Ethernet, LocalTalktoken , ring, IR Ethernet Etherne t 75 78 PCL 6/PostScript level2 PCL 4/nonelPrintGear PCL 4/none/PrintGear 350 sheets 150 sheets 330 sheels letter, legal,A4,AS,85 letter, legal, executive,A4, 85 l etter, legal, executive, A4,85

parallel

parallel

none

exte rnalEthernet

32.5x34.5x27 4.2 48(A)

33x37x20 10 50 68(A)

30.5x39x31.5 4.5 53 dB(A)

42x41,5x23

Win3x/gx/NT NIA

2 MB/35 MB uses Windows memory expansionboardwith SIMMslot N/A

20 MHz68ECOOQ, 60 MHzAdobePdntGear 2MB /18 MB SIMM

2x parallel parallel N/A Ethernet uses Windowsfonts 49 uses Windows fonts 85 WindowsGDI PCL 6/none N/A PCL 4.5/none/AdobePrintGear 100 sheets 250 sheets 250 sheets 330 sheets felter, legal,A4,A5,A6, 85 le t ter, legal,AS, A4,A6, 85 letter, legal, A4,AS,85 letter, legal, executive,A4,85 executive executive executive envelopes,transparencies,labels envelopes, transparencies,labels envelopes,transparencies,labels enveiopes, transparencies, labels envelopes,transparencies, labels, cardstock no yes yes no 6,000 1,500 2,000 3.000 6,000

envelopes, transparencies,

envelopes, transparencies,

labels, cardstock no 17,600

labels, cardstock yes 3,000

40.5x33.5x49.5 18.6 46d8(A)

35.5x41.5x28 48 dB(A)

42x41.5x23 12.8 50.5 dB(A)

$1449 ESP $250 ESP

$559 ESP $121 SRP $192 SRP

$979 ESP $214 SRP (comeswith toner)

$469 SRP $42.75 SRP $187.50SRP

$779 SRP $44.75 SRP $262,70SRP

$499 SRP $125 SRP $219 SRP

$999 SRP $190 SRP (induded with tonerunit)

2years

1 year 800-632-4636

1 year 800-654-3282 www.okidata.corn

1 year 800-654-3282 www.okidata.corn

3 years 800-349-3769

8 years

wvw.teamxrx.corn

www.team xrx.corn

(comeswith toner) 1 year 800-358-5835

BQIHI32-4636 www.nec.corn

www.lexm ark.corn

www.nec.corn

www.intertech pc,cern „=~

Sbefp S I Ct50 Snbnetebgek Intel Pentium 266 MME 11.4' Active TFT SVGA 4G Hdsk, 64 MB RAM

'

-+~4w.

SE$888

AQIIDK6II 3DNewSretente

40X CD-ROM,Iebitsound ATI 30 Chargi3raMB AGP

15 Ni tow Rad SVGA Monitor Win 95 keyboard, Mouse

'4

EWinlgnkNetebeek

AMD Ken 300 MME 13.3' TFT SVGA Cater Maritar 4.G Hdisk, 64MB RAM Tauchpad Mouse, 56K Modem T a uchpari Mouse, 56K Madam NaoMagic2MB SVGA 20X CD-ROM 16 bit sound External Rappy Drive Floppy 6 20x CD built-In Wlixk3wS 98, PCMCIA sia( Windows 98. PCMCIA Slots Built-in Sound & Speakers S.eib, Uthium battery 3ib, Aluminum finish z@3333aa

6,4G H(risiL 1A4ing Pappy

333liBB

ATI6MB AGP Speakers 35 SVGA Mari(ar, IT Tower

33(l i B At

Bqeee Bq35e wreee wr3se Intel Pentiumll/Celeron Pro Power Systems:

K6, MRS

nrrlMI/I, Pll.SY

>,'-10th jYeii'! I

g4 'Cash prie(S only, credit cidieera ad(j2,8oit.' ~ "~~.„ M($(Oprqt~ E x change canada' ;;" '4"

PerSOnalOrganiZerSPrinlerS, MudemSIII FaXMachin es

3Com Palm PilotIII Casie Caaaiepaia E-11 SLIB. WrndeWSCE-2 Can o n BJC4400sE cater Inkjat Canon BJ250 lnkjat, black ink tank, color upgradable Laxmark 3200 1200x1 200 Color Inkjet ACER Scan 620U Pnsa USB 600x1200dpi Epsan Stylus 640 Color inkjet 1440x720dpi Epsen Stylus 440 Color inkjet 720x720dpi 6~ 8 Modems Intel Celeren12BK CecbeS)/$1881$ Aztec Pcl v.90 Kflax voice/FaxlModem 6 4G IkSBILI 44MB Floppy US Robotics PCI V,90 Fax/Modem 66K 40x CD-ROM, 16 bi( Saurd Acar V.90 PCI SSKV/FlMedam Internal

PS/2 Win 95 keyboard, Mouse 64mg 8DRAM, 55K Fax/Mariem 6 4 meg SDRAM, 56K Fax/Madam Windows 98 wie3 Manual Windavrs 98 with Manual 1T ATX Tower Casa 1T ATX(awar, 100Wspaakais Ioow Bpkrs, 128Kcache

h,«.,"Sp'

Oui

800-349-3769

Check for Y2K Here!

~OFFICE AUTOMATIONDISTRIBUTIONINC,

: - . .

12.3

50 88(A)

Comp onents: ~ Windows 98 with Manual

Lase than ma/or brand ba(ter campananrs

Pr/ce

Celeron CelerOn

333 MB/lx 3 66 MIIX CelerOn 4OO MMX PentlUm Il 3M M MX

• 128MB PC100 DIMM RAM $139 • ATI Xpeit 128 AGP 16MB $29 • Monster MX3004Channel $99 • ATI Rage magnum 32MBAGP $99 PentlUm III +lansal900P.26dp1(r SVGA $289 • Creative DVDx5 with Decoder $289 •optiquest v95.2619' $ 439 cambridge sound works wlsubwoofr $79 Pentium II I

Prices Subject to Change Without Notice Lease Available from 12-66 Months

-'- 4317 FRASER ST,, VANCOUVER, E).C, VSV464 i TEL (604) 872-7337/FAX: 872-2524A

$59 $109 $59

HP Offic Jat 726, Fax/Copier/Scanner/Color printer Raven OuickFax 2, Paper Cutter, Digital Answer Machine Hewlett Packard HP710C Cater Inkjat Printer $289 HPI 100 Laser Printer, 8ppm, 600dpi,1MB, New Model $819 HP2100 Laser printer, Replaces the HP 6P $1099

• Graphics 8(aster TNT 16 meg Nvidia • 10G Large Hard DriVe • ABIT BHS Ma(haibaanl, BXChipeat 64meg SDRAM. 100Mhzcampatibia • 40x GD-RQM, 1.44MG Fiappy drive • 17 Tawer case 250wax ATx Iairna( • opsquas( Q71 17' NI svGA monitor 0.27 •Lagi(BCh NB(mouse, NMB keyboard • 2XU88, EIDE. Serial and Printer Par(S + •In(emai 56K voice/Fax/modem • SB AwE 64 Pcl sound. 100wan sPkis

Upgrade Opttons:

$439 $459 $189 $139 $269 $199 $289 $209

Member ef the Better we BusinessBureau

Hauls; Mon-Fr( 10:308m-6:00pm, 88L 10:()D6BTI-4:tmpm

450 INIHX M O MI X

$1749 $1799 $1869 81899 $2099 $2499 82839

APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

TCP TEST LABS

It's blaclr and white anyone who's used a fax machine. Continuedfrom page 70 Even though it's at the lower known as laser printing is because end of Brother's line, the HL-1020 most electrophotographic printers use a laser to erase the charge from the drum. Although it's the most common technique for printers, laser is not the only method available. For this report, we received both laser and LED-based printers. At present,

Suggested retail price: $789

offers a lot of value for a home or small business environment. It' s /

more expensive than LED. LED-based electrophotographic

high-quality, the USB (universal serial bus) connection is probably printing seems poised to make subthe big news. The choice between stantial inroads into the printer easy to set up and load. Users who parallel and USB allows this printer market, as more companies are to be used with Apple's new iMac plan to print a lot of complicated looking seriously at the technology. Laser printing involves refocus- graphics will want a printer with computer without the purchase of ing a beam over the length of the more memory than the HL-1020, an adapter, while still allowing Windows users to easily attach a drum, and keeping focus on items but those who want to print text with fine detail can be difficult with the occasional graphic snip- printer to a machine that already near the edges of the page. With a pet should be weil-served by this has a parallel device attached (a Zip drive, for example). large enough LED array, focus isn' t printer. Of course, that's not all the HLa problem at any point on t h e 1050 has going for it, as it offers drum since the entire length would Interface high quality output and good be evenly covered. Although speed • Bi-directional parallel. s peed without b ecoming t o o Printer languages supported and resolution still lag behind the expensive. Additionally, users can laser equivalents, more research • PCL Se

and development promise faster, Print sluallty cheaper and higher-quality LED • Print method: laser. • Text quality is excellent. In draft printers in the future. mode, smaller text sometimesdisap(Note: While laser technology has pears, but theuser canadjust the the edgeover LED in monochrome •

Current color lasers can require up to ument, TCP has not yet had an opportunity to review color. LED printers from either manufacturer)

Our tests This month, we asked vendors to submit printers aimed at the individual user or small or home office. Entrants were free to submit both b udget-oriented p r i nters, a n d printers with higher performance. Quality testing involved checking the speed of output against the rated speed (all models were successful). We also printed a page of mixed-size text in both highguality and draft modes to test for text

IPOIie PNl-10RO

Estimated street price: $399 On the consumer front, Brother

has quite a number of printing solutions, including multifunction units, fax machines, and laser printers. At the budget end of Brother's laser line, the HL-1020 offers personal laser performance in a form factor that is familiar 'to

Printerlanguages supported

up whencolors aredithered togrey. Minor ghostingappearedunderlarge

Print quality • •

•

restraining tape to beremoved, and user is underway, •

•

•

•

•

The output tray flips down from the top of the machine. While this Is tidy design, the extended tray appears a bit flimsy. One ill-placed elbow, and it could be snapped off. The paper feeder is on the top on this model, which means the user can pop letter- or legal-sized sheets into the printer without having to make adjustments. The paper input holds up to 200 sheets. It can also handle slightly wider stock, allowing the user to print directIy onto a 9x12 inch envelope instead of having to resort to

labels. With 2 MB of memory onboard, the printer Is able to handle a number of different jobs. Users may run into trouble tiying to print extremely large graphics files, though, as the memory cannot be upgraded on this model.

look with a curvy and more inviting appearance. In addition, it' s . faster and has a few bonus features. The new budget end of the Hewlett-Packard line is slightly more expensive than before, but the added features make it worth it.

A few steps up from the HL-1020, the 1050 h a s b e tter q u ality

proper cable.

moire interference. Image reproduction isverygood. Ilsabllity Setup is fairly easy, asail pieces

come attached to the unit. Therearea

some timefamiliarizing themselves

andsome notasobviousasothers. The paper input is In a 250-sheet tray located under the body of the printer. A plastic tab slots into the bottom of the tray, at the back, to hold the paper in place. For legalsized sheets. however, the rear tab Is removed completely, and the pages must hang loose out the back of the printer. The user must also set a slider on the side of the tray so the printer will know what type of paper has been loaded. It's a bit complicated, but it works well. (Note: a tray specifically designed for legal sheets

is availableseparately). Of ag the printers tested this month, this one had the most complicated interface, with a number of buttons

(as comparedto oneor twoonmost of the other machines). This can be off-putting, but it gives users more power if they are willing to spend with the printer.

9x12 inches.

Althoughdrivers for WindowsNT are included in the box, it's worth noting that the NTdrivers would only work with the parallel port. (NT does not yet support USB, although thatis expected to changewith the

release ofWindows2000.)

•

• There Is anoptional copier/scanner Graphics are handled well. Greyscaiing is smooth, black patches attachment for the printer, which are solid, and there Is minimal mounts onto the front of the printer. Printerlanguages.supported ghosting under black patches. • PGL Se Dithered patches Introduce a bit of

of standardpaper,andis wide enough toaccommodateInput up to •

Interface

very good.

• •

has enough power to satisfy even demanding users. Parallel. The connector at the printer end is not the usual parallel connector, but the printer ships with the

number of pieces of tapeand inserts,

combined unit, the toner can be sep-

Bpother Ill-105$ Estimated street price: $579

Print method: laser. This printer has a true resolution of 800x600 dpi, and can output graphIcs at 1,200x600 dpi. Text quality is excellent. Draft mode is fainter but still readable, although text that has beenhalf-toned from

•

Both speed and base memory have increased, and it's now possible to use the printer as a scanner — with the right attachment (available as a package with the printer for more money, or separately for a suggested retail price of $287 after the fact). Even though it's positioned at the lower-end, the LaserJet 1100

Print method: laser. Text quality Is excellent Draft is also

in draft mode. • Blacks are nice and solid in graphics. • Greyscaling can be abit grainy. There is ghosting under solid black patches, Image reproduction is generally good, with a bit of graininess. Usability • Setup Is fairly quick, as with the 1020. Ail pieces but one are already attached. • Although they are inserted as one combined unit, the toner can beseparated from the drum, and changing It is fairly quick and clean. • Like the 1020, the fold-down paper output tray is a bit on the flimsy side. It would be relatively easy to • break it off accidentally. • The paper feeder is on the top of this model, which meansthe usercan pop letter- or legal-sized sheets into the printer without having to make adjustments. • The paper input can hold 200 sheets

Although theyareinseited as one arated fromthe drum,and'changing it Is fairly quickandclean.

PCL 6

• •

other colors becomesquite ragged

installation of the toner before the

couple of test sheets that tested fine detail, the ability to dither color the printer handled transitions between larger patches with different degrees of darkness. Finally, we tested each printer by printing sample photographic images.

Greyscalingwassmooth, although

support to be attached, a bit of

quality. For graphics, we printed a output into greyscale, and how well

serial, andLocaiTaik. Printer languages supported is a good choice for those balanc- • PCLSe • PostScript level 2 ing performance and budget. Print Quality

output for the best balance between legibility and saving toner.

Usablllty • Setup is quickwith only a wire paper

Interfaces • Parallel with options for Ethernet,

cally intensive output, making this

Interfaces • Bi-directional parallel and USB.

black blocks. Image reproduction is a bit grainy but generally good.

Even though it's positioned as a "budget" prin t er , Fu ji t su's PrintPartner 10V has the form and function of many higher-end units. The PrintPartner 10V is a bit intimidating at first with all the buttons and settings, but a bit of time spent learning about the device will pay off and give the user a very powerful machine for a great price. Users looking for an inexpensive solution with power and expandabillty will find a lot to like about this printer.

install more memory for a graphi-

moire interference sometimes shows •

print four-color pages in a single pass. fivepassesto print the same color doc-

re p laces the older unit's angular

I

laser is capable of higher quality and speed, but is still generally

output, that line is not as clear when it conies to color printing. Both Lexmark and Okidata claim their color LED printers provide faster and hetter results than color lasers, largely due to the fact that such models can

gg ]IN

output and a few bonus features. On a printer that's already

jjewjelt-paclfarij lgsgpJII 11$$

Suggested retail price: $789 The LaserJet 1100 is the replace-

ment for the LaserJet 6L line, and it r

Print quality • •

Print method: laser. Text quality is excellent. Draft quality Is also excellent„and Is achieved by solid black outlines around the letters with grey Interiors, This makes the text very readable while simultaneously conserving toner. Very nice! • The LaserJet 1100 has good differentiation between shades of grey, although there was some moire interference evident In some dithered sections. Image reproduction was high quality. There was someghosting under black patches. Usability • The setup for this device is a bit more involved, requiring the Installation of a number of smaller paper supports. This is more time-consuming than difficult, though. • The paperfeeder is onthe top on this model, which means the user can pop either letter- or legal-sized sheets into the printer without having to make adjustments. • The paper Input Is a bit small on this model, with room for only 125 sheets. Larger print jobs will require •

refeeding on a regular basis. Paperpathswitching is quickandeasy.

j eejetl-pagkarij

laser Jet2100I Suggested retail price: $1,563 Higher up in HP's laser line, the 2100M is better-suited for a net-

THE COMPUTER PAPER BC EDITION www.tcp.ca APRIL 1999

,©

worked office or a very demanding Print Quality friendly printer (easy paper and home user. The 2100 series replaces • Print method: laser. cartridge loading), the Optra E310 the Laser]et 6P. Text quality is excellent. Oraft print Although t h e ne t w o rking usesthesame techniqueasthe attachinent costs a bit extra, the 1100, giving users highly readable 2100M already does most of what text without full toner usage. • Graphics reproduce well. Greyscaling is smooth along its length, black patches come in nice and solid, with only minor ghosting. • Image reproduction is very crisp.

•

•

Usability •

Setup is fairly quick, as all pieces are attached. The user has only to remove some restraining tape and inserts. and instaa the toner, and the printer is ready to go. A pariel hides the parallel connection in a compartment that also servesas the bay for the networking option. This keeps the lines of the printer nice and clean, also allowing the backof the unit to be closer to the wall, but at the expense of about six inches of parallel cable that is hidden in thebay. The paper is fed from a tray beneath the pdinter. The tray is well-marked for sizing, and adjustable up to legalsized sheets (which makes the tray hang out the back of the printer somewhat).

you'd want from a h igh-perfor• mance printer, giving high quality and fast output, with great graphics handling. The 8 MB of standard memory is higher than any of the other printers tested this month, and should be more than adequate for m ost j o bs, even those t h a t are gra p h ically • demanding. The infrared port is an added bonus for users who want to print from a notebook computer, While it may be a bit much for low-volume home users, it provides excellent value for more demanding users.

also features a lot of power for the price. With both parallel and USB connections, software-enhanced higher resolution, and PostScript support, the E310 offers some of the same features as higher-priced models. With such a good price and a relatively compact all-inane design, it is a choice that is hard to beat. Interfaces • Parallel and USB.The USBconnector is a special bonus for those with an iMac, or for those who already have parallel devices installed.

LexmarlOp i tral310

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Estimated street price: $1,449

along the entire gradient. though there was moire interference in dithered patches. There was almost no ghosting under large patches of black. There was not enough memory installed to print our test image file at the highest resolution, The image quality was quite good at even 600 dpi, though. F~ higher dpi graphic printing, the user can install additional memory.

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• PCL 6 • PostScript level 2 Print Quality • Print method: laser. Estimated street price: $649 The Optra E310 is a brand-new • The printer has true 600x600 dpi budget model from Lexmark, «nd it print resolution, but can be makes an impressive splash, enhanced by software to 1,200 for Although it's a r eally userimage files.

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Setup of this printer is quite easy as everything comes attached. The user simply has to remove restraining tape and install the drum/toner cartridge. When opened. a panel on the front of the printer switches the paper path. However, latches on both sides of the panel have to be pushed to open it, which while fairly simple, has to be done either in two steps or using both hands. The paper input is on the small side. Paper is loaded into the feeder on the top of the machine, though, which makes it easier to switch between letter- and legal- sized sheets. In addition the standard printer memory. the E310 canalso take up to 4 MB of flash memory, for storing additional fonts or other items that should be resident on the printer.

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S33DVirge DX4MPcl. ...35 Zoltrix 5SK V90 Pn Voice/Fax Modem...........45 Please check otlr website for Trident9750 AGP 3D 4MB ...........................40 56K w Voice/Fax Modem .........................89 updated price I Intel740 AGPtt2 3D 8M..................................54 Acer 58K V90 Pcf Voice/Fax Modem........... 59 ASUSV3400 RIVA TNT 16MTV-Out.........219 USR 55K VS.G Int Modem Pctiisa,.......89 I 119 CPII 3Dfx VooDooll Pci 12IN + Game Pack.........169 Acer EthernetCard PnP Pcf> isa„......... 23/21 Intel 166/200/ 233 mmx........,.....79/95 I 105 Monster 3D VooDoo II 12M Rect ....,..„... ..219 Acer 10gmbps Pcf Ethernet Card,.................32 Intel PIII-450 /500.....................,....790 I 1059 ATI 3D Xpression Pct 4M,...........................65 D-Link108mbps EthernetCard...................$2 Intel Pll-333 ......, ........,...........................255 ATI Xpert 88 AGPttz SM............................. 78 3COM 3C905TX 100810mbps Pct................89 IntelPll-350 /400 / 450.............269 /429 / 749 ATI Xpert S9 AGPttzSM.............................128 PCMCIASSKModem / Network Card....118/89 IntelCeleron 300A I 333...................109/129 ATI Xpert 128 AGPb2 Ethernet Hub 5/8 I 18port.............49/69 I 135 16IN..........................159 IntelCeleron 388/400.....................169/239 ATI Xpeft. Play88 8M AGPIPcl PC2rv............108 RJ45/ RG58 Cable10/20/50 ft.......7/10/19 K6ll-300 I350 / 400 100mhz......115 / 149 / 2SS ATI All-in-Wonder ProSMAG i Pa ....,......219 IBM/Cyrix M2 300/333.........................79/95 ATI Rage Fury AGP~32M Pczrv.................238 MONITOR 15" /17'/19 Nl LR Monitor......199/339 I 599 ATI Rage INagnum AGPttz 32IN ...................219 MEMORY 1 7aa SM /18M...........149/219 4IN 8IN 16II 3 2 M 64 M 128IN 256M G200 Millenium AGP AcefView ~t 77e I.zr77c /ca78c 389/389/479 G200 Mystique aGP 8M Sf ........................179 30pin 20 wa 79gDiamondtran........,.........569 G200 Marvel-TVAGP 8M ......................,...379 72pin EDO 26 49 99 195 AOI .ae 5P+/5G/ae SGT 429/5'lg/539 Creative Rive TitrT16M AGP ......................149 7 2pin REG 35 53 1 0 5 1 9 9 Sceptre se P75A/,za 073A ............479/479 188 in SDRAINi aoune 64 125 2 4 9 599 Creative Banshee 16MAGP......................138 ViewSonic.zr E771 I .ze G773 ...........399/539 Diamond Fusion 16M AGr ........................189 9/18 Video Card Memory 1M /2M.................. .zaP775/.ze PT771 ...........699/635 DiamondViper V550 TNT 16MAGr ...,........189 Optiquest .ar Q71 I.ze V73................389/479 Video Capture Card + TV Tuner RTse......,.....89 MOTIIIRSOARO Sony se 200ES/220GS ............829/709 Pentium512K(AT) + 4M Video + 3D Sound 92 ATI TV Tuner trrsc wl FM Radio.................115 Hansol se V701P /se V701A ........429/339 PCPSuper 7 ( AT) AGP 100mhz..................99 AIIDIO 19" ASUSPSAB (AT) Super 7 AGP................126 16bit Osai 3D Sound Card............................ 17 Acerview .ze SSC/ MAG.ze XJ810.....769/70S ASUSP5ABa(AT) Super 7 AGP+3DSound 135 Creative Ensoniq IPcb Sound Card................37 ASUSP5A (ATX) Super 7 AGP................136 Sound Blaster16 PnP I AWE 64 ...........35 i 55 Viewsonic m G790/Optiqueetm V95 849/749 ADI se 6P...........................,........ 669 ASUSPSAa(ATX) Super 7 AGP+3D Sound 149 Sound Blaster PCI 64/ PCI 128.............48/85 . „......115 Gigsbyte 5AA (AT)Super 7 AGP...... Sound Blaster IPm>Live I Live value......269/95 PRINI'ER Gigabyte 5AX (ATX)Super 7 AGP.............129 GNT5080ASubwoofer & Speakers ............,.55 Canon BJC-250 Color inkjet......................149 Pent/urnII Altec Lancing ACS44/45/48 ....95/108/189 Canon 4400SE / 5000 Color inkjet.......189 / 369 BX AGP (AT) +8M AGP + 3D Sound,........129 Speakers 4/100/140 I 350w......9/15/18/32 Epson Stylus 440 /840/ 740......199/289/369 BX AGP(ATX)+ SM AGP + 3D Sound .........135 Speakers for Proview/Acer/ADI Monitors....call HP ONcejet 725C (fax/copierl printer/scan) 665 ASUS(ATX) P2$/ P2BFIP2BS..189/ 219 / 479 Microphone / Headset hie+Vol Control.....6/12 HP Inkjet Color 895c I 710c ...............239/289 ASUS (ATX) P2BD Dual, CPU.....,.„,.. r.......409 HP 895Cxi /1120Cxi Color.................549/699 CD-ROM / CD WRllER / DYP ABIT (ATX)BHSI BMS/BX6......155/159/179 36X /40X /48X Acer I Aopen..........60 I72 I 95 Lexmak1100/3200 inkjet Color ........175/269 Gigabyte 6BXC ....................................155 40XI SOXASUS ...............................89/125 HP Laser 1100 800dpi 8ppm .....................609 SCSI 40X Toshiba I Pioneer ..............155/119 Blether Laser HL-1020/-1050uss......379 I 549 IIDD / LS120 / ZIP Oiddata800dpi Laser8ppm ....................3SS 3.2 4. 3 S i 4 8 . 4 10 . 2 1 2 . 7G Panasonic 7582B CDWriter los ....,. „....,,328 Ink I Toner Cartridge for Printer ................ call Panasonic 7502B CD Writer scsi ................. 349 F ujitsu 189. 179 19 9 2 2 9 2 7 9 Yamaha 16x4x4 CD Re-Wnter mE.............4SS SCANNER WD 1 99 229 23 9 2 8 9 u a turn 179 209 2 9 2 99 3 3 9 Yamaha 16x4x4CO Re-Writer scsu...........519 Umax 1200S /1220S /1220P .. 229/269/179 SONY CO Re-Writer 24X4x2xmE Kit..........499 Umax 1220UUSB ................................:.229 IBM neerptnes 10.46 .................,....,.......379 HP 8110i CD Re-Writerms24x4x2.............499 Mustek 600/600USB /1200......109/169/189 Fujitsu tzeerpm 6.5G....., .......„.........'.........299 Creative SxDVO3Drive Encore Idt............345 INustek 1200LS I A3 EP.....................269 / 299 Notebook HDD 2.1GI 4.3GI 6.1G 259/359/ 489 Panasonic 5x DVD3 Bare Drive....,....,.......199 Acer Scan 620S /620STrans Para, ...179/279 LS120 120mb Super Drive I Oiskelte ....119/15 SONY Sx/32XDVD3 Bare Drive mE.............209 Acer Scan 620P /820PTrans Para.....145/249 LS120 x2 Hew/ Super Drive...................135 Sigma Design Hollywood DVD Decoder..., ..139 Acer Scan 620U USB..............................199 Zip 100MB Int IDE Drive / Diskette........109/ 15 Blank CD Recordable / Re-Wrftable.......17 I 15 .

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-A, HX-35O q III $54/ enu ' 6 33/~ -400/-450............$2039/$2349

Asus PBB Motherboard 128AAB PC100 SDRAM Asus P2B Nother board ATZ FURY 32MB AGPx2 Video Card 64NB PC100 SDRAN 6.4GUDNA Hbb / LS120 Drive A TI 3b AGP 8AAB Video Card '-p Creative bVb3 installed 6.4G UDAAA HDb / 1.44M FDD Sound Blastcr I.ivc value 36X UltrabMA CDROM Altec Lancing Subwoofcr Speakers 3D Sound Card / 140w Speakers " NS Internet mouse / Natural KB LogitechMouse / PS2 Kcyboar d @ 56K V90 Voice/FaxModem 56K V90 Voice/FaxModem

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628/t nentnPxx-35o $1 1 2 9 . $1119 -4QQ/-450...... .$1279/$1589, ..$1429

$96

':, Super7 100mhz Motherboard,(' ABIT 440BX Notherboard Pentium512K Motherboard 32N PC100 SDRAAA . "T32hh PC100 SbRAAA 32N PC100 SDRAM ntei740 8MB AGP Video Card ab Intel740 8MB AGP Video Card 4MB Video / 15" Tower Case ;;..'-'3;2G UbhhA HDD / L44M Fbb 3.2G UbhhA HDb / 1,44M FDD 3.2G Ultra DNA Hbb 36X Ultra DNA CDROM 36X Ultra bMA CbRON 36X CbRON / 1.44hh FDD Logitech Mouse / Keyboard.r , ' g Logitech Mouse / Keyboard Win98 Kcygoard / AAouse3D Sound Car d/ 140w Speakers 3D Sound / 140w Speakers @~+; 3b Sound / 140w Speakers. 5&K V90 Voice/Fax hhodcm 56K V90 Voice/Fax Nodem 56K V90 Voice/Fax hhodem • a r • e

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~larlk CD th/ith Case 10 CS/box........$17 Pricesarecashdiscounted. Prices andavailability subject to changewlfhout notice, We reserve the right to correct typographical errors. Ail trademarks hbrandsare properties of their respectiveowners. MicroSofl products wiii be acidwith newsystem only.

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to IBMICyrix 300rnmx..........$269 PanasonicBx4x IbECbWriter...........$329 to AMD K611-30 300mhz.......$279 36x Acer/Aopen UDMA CD-ROM...$60 to Intel Pentium 233mmx....$289 USA 56K V90 PCI Modem.................$89 :„< ss D - L ink 100fftbps E'thernet Card.....$32 I/I~

PII BX100ttnhz Natherbaard 32N PC100 SbRAM SNB AGP Video / 36X CDROM 3.2G Hard Drive / 1.44NI FDD Windows KeyBoard/ Mouse 3D Sound / Mutimedia Speakers 56K V90 Voice/Fax Modem + One hhonth Free Internet o

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MISC. ~tta board IR Wireless Keyboard ...........................66 USB Keyboard....,.......,....,........, .......,...39 VIndows 104Key Keyboard......................15 ChineseWfndows98 Keyboard..................19 ChineseHand-Wdting Pen .....................79 One-Touch Multi Function Keyborad...........39 Fujitsu8725 I 4725 Keyboard..............25/56 MS Natural Keyboard (with System only)...48 PS2++ AT Adapter for Keyboard...............5 Keyboard Drawer,.......,.......„.................18 Mouse USB Mouse 3B.....................................18 3B Serial / PS2 Mouse..............................S MS 2B mouse (with System only)...............29 MS Intellimouse (with System only)............39 Logitech First Mouse+( Wheel Mouse)......25 Mouse Pad with Vivid Color Picture.............3 Cab/e IDE Cable/FDO Cable/PS2Adapter 3/1/8 Power Split/ Power Cord / Pawsr Bar 5/3/8 SCSI Cable with 3/ 5/ 7 Connector....S I 8/12 Printer Cable (Bi-Directional).......................7 ExtentionCable for Monitor / KeyBoard ......9 5xBNC RGB VGA Cable ...... „„...,....„.„..29 External Modem Cable I Serial Port Cable...7 Cable Stripper for Coxisl Cable 3 Blades...25 Othe ~ 1.44MBFloppy Drive .............................25 15/17 I 19'/24 AT Case......35/55/59/7 9 17"I 19al 24 ATX Case......,...59/65/89 CPU fan/ Pll CPU fan/ Case Cooler ..8/18/12 Dual fan for Pll I Celeron CPU.............„..49 HOD Cooler / PC Ventilator...............,26/39 Ilobile Rackw/fan for HOD/ZIP/LS120/etc..20 Bracket for FDD / HDD.........................6/9 Switch Boxfor Printer 2/4 port..........12/19 Switch Box for Monitor 2/4 port..........15 I 19 Switch Box for System 2 way....................28 Prfnter Card I Enhanced..........., ......16/24 Screen Filter 14 /15"I 17" ............15/22/29 SCSI Card l Viral UWI Uzfh/ 65/ 75/159/ 359 SCSI Adapter DB25F/MiniDin 50M............19 230w ATI 250w ATX Power Supplier 25/45 Antt4tatic Wrist Strap.............................g Game Pad I Joy Stick........................12 /12 UPSPower System......................139 399 USBadapter I USB HUB..................16 I 79

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THE COMPUTER PAPER BC EDITION www.tcp.ca APRIL 1999

It's black and white Corrtinued from page77

Printer languages supported • •

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Although there is a networking option available for this machine, it's not really a machine best-suited

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PCL 6 PostScript level 2

Print quality • •

Print method: laser. Text quality is excellent. Draft quality is sharp, but a lighter shade, which, while generally readable, may be less so if smaller text is used. • Graphics quality is good with only minor ghosting and a bit of moire interference in dithered patches. Greyscaling is smooth, and black patches are solid. • Image reproduction is excellent. for a busy high-volume environUsability ,ment, as its more fragile construc• The Optra S 1255 is the largest of tion may not stand up to heavy the units we looked at this month, use. For a lower-volume home and it takes up a substantial amount environment it may be ideal, howofdesktop space.Setup was more ever, with high-quality text output, difficult just from the weight of the reasonable speed and the Adobe device, and a few restraining pieces PrintGear technology installed. It' s inside the printer added somecomworth a look. plexity to the process. Otherwise, au piecescame attached. Interfaces • The drum unit ships inside the • Parallel. An external networking conmachine. It is a bit more difficult to nector is available as an option. insert than cartridges on some other Printerlanguages supported • PCL 4 printers. • The standard unit comes with a 250- • Adobe PrintGear 4.5 included for sheet input tray, and a 100-sheet faster RIP time. multipurpose sheet feeder, for a total Print quality capacity of 350 sheets. The tray has • Print method: laser. • Text quality is excellent. Draft text a rotating display dial, which the user can set to show what kind of output is ragged around the edges, paper is installed. and a bit harder to read. • The envelope feeder will handle 9x12 • Greyscaling was smooth, but slanted inch envelopes, allowing the user to a bit heavily towards darker output. print directly onto the envelopes Black patches came in quite solid, instead ofusinglabels. and ghosting was minimal. Dithering • In addition to the standard printer colors into greyscaling left many memory, the 1255 can take up to 4 subtle color shifts undifferentiated. • Image reproduction was slightly MB of flash memory, for storing additional fonts or other items that grainy and dark, but still quite good should be resident on the printer. overall. • Much of the outer casing of the Usability • Setup is fairly quick, although the machine can beopened up or removed, for easy upgrading or user is required to attach a few plasaccess to the paper path. tic pieces for the sheet feeder and page support. • The overall construction of the machine is a bit flimsy in places. Estimated street price: $559 Although secured by tape, some of At the more affordable end of its the pieces on the unit we tested had laser line, NEC's SuperScript 870 come loose in shipping, and had to has good output quality and an be snapped back into place before interesting design in a printer for operation. This could be a problem the home environment. for users who aren't overly comfort-

IIE SuperScrip676 t

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Estimated street price: $979

come attached. The user simply has to remove some tape restraints and inserts, install the toner, and it' s ready to print. The paper input is from a tray underneath the body of the printer. The tray is adjustable and takes up to legal-sized sheets. Whenset for legal-sized sheets, the tray hangs out the rear of the printer. Thetonerand drum come in one unit, making for easier installation, but more expensive replacement when the toner runs out,

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memory while processing more complicated jobs.

Print quality • •

•

Print method: LEDelectrophotography. Text quality is excellent. Draft output looks like faint dot matrix output and is harder to read, but still legible. For graphics, greyscaling is smooth but sometimes grainy. Black patches are good and solid, and there is only

minimal ghostingunderneath them. •

Some dithered patches havemoire interference. Image reproduction has slight graininess, but is generally good.

Usability •

Suggested retail price: $469

5'

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The 870's bigger sibling, the 1260, is better suited for high-volume environments because of its sturdier construction and better paper handling For more demanding home use or for the office environment, the SuperScript 1260 is better equipped than the 870. Although graphics with subtle shade differences may be problematic, text is excellent, and images reproduce well. For general use in a busier setting, this one is worth consideration.

Setup is relatively easy. After removing tape restraints and inserts, a plastic paper support is attached to the back of the printer, then all that' s left is installing the toner. The biggest drawback of the Oki line of LED printers is the open architecture for the drum unit, with the toner slotting into the top instead of into the side. The spot where the toner goes into the drum unit is exposed when the cartridge is being changed, and there is tendency to get toner everywhere. both on the user's hands and into the machmery. The biggest advantage of this particular unit is its size. Where laserbased machines have to be bigger to accommodatethehardware,LED printers are more compact. The Sw is the most compact of the machines we looked at and would be a great choice for areas where space is tight.

Oki has been working in the LEDbased printer field for a while now, • and the 8+ is the latest incarnation of their compact budget-oriented model. For users on a b udget, the Interfaces Okipage 8w is certainly worth con• Parallel. A networking option is avail- sideration, as it keeps the price fairable with the purchase of an Ethernet ly low. As it uses the computer for connector for a street price of $1,269. memory and fonts, it isn't in the Printer languages supported same danger of running out of • PCL 4 memory while processing files for • Adobe's PrintGear included for faster printing, but time to first print is RIP time. increased substantially. The small Suggested retail price: $779 Print quality size of the machine is also very • Print method: laser. appealing for some environments. • Text quality is excellent. Draft is a bit These advantages may make the ragged and harder to read. printer worth a bit of toner on the • Graphic reproduction is generally hands from time to time. good, with good greyscaling and solid black patches. There is some Interface • Parallel. ghosting underneath solid black patches. There is little differentiation Printerlanguages supported • This is a GDI printer, which means it between the greys produced from dithered colors in source files, makes use of Windows' memory and F aster and better-suited to t h e • Image reproduction is very good, fonts instead of processing the print office environment, the 10ex also with some minimal graininess. job on the printer itself. While this uses LED technology to keep the Usability slows printing down somewhat, it cost of the unit down, as well as the • Setup is fairly quick, as au pieces means the printer will not run out of overall size.

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able with small repairs, although this is not likely to be common. Paper is loaded into the front of the machine, but the input is openended, allowing the user to easily switch between paper sizes. The user can changethe paper path with the flip of a switch.

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383 - 13988 Cambie Road Richmond, B.C. V6V 2K4 (604) 279-6731 (800) 538-8212 www.mobutech.net

APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

T CP TEST L A B S

Definitely a more capable machine, the Okipage 10ex's higher speed and quality make it a more serious printer than the Sw, even for a networked environment. That environment may be less forgiving of the possibility of toner spills, however, which is unfortunate. That aside, the 10ex is a capable machine that saves on both money and deskspace. Interfaces • Parallel. Anexlemsl networking option was not available at time of testing,

but will be releasedshortly.

Usability • AX parts are built into the case, and the user • PGL 6 just has to remove someshipping inserts snd Print «Iuallty install the toner cartridge. • Print method: LEDelectrophotography. • The 10ex hss the samearchitecture for the • Text quality at highest resolution is excellent. drum unit as the OkipageBw,and the same • Graphic reproduction is generally good, although potential for toner spills. Users should exercise caution while changing toner cartridges. greys are a bit grainy, with somemoire interfer• An LCD on the printer displays status mesence in dithered patches. Black patches are solid, although there is someghosting under sages. For multi-page jobs, it shows the user them. how manypageshave been printed.Thissaves • Image reproduction is good. the user the frustration of finding the Windows

Printer languages supported

print monitor (which isn't always accurate). The buttons on the top of the machine are a bit more complicated than those on some of the other printers this month, but they add more power to the machine.

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XeroxjjomPrixl Pjj Suggested retail price: $499

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Xerox has made quite a name for itself in photocopying. Since photocopying and laser printing are identical processes in a number of ways, it makes sense that Xerox is also a big name in laser. The DocuPrint PS is a compact printer well suited for the home or small office user who needs fast, high-quality text more than they need to output graphic-intensive documents. The ability to share the printer between two PCs is a really nice feature for small offices, as it eliminates the need for a network connection. With its attractive pricing, it's bound to appeal to many users.

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Interface --'100W stereo SPKs & Mic. . ps2 win keyboard& Logitach mouse -., Ms Erie keyboard& Intooimouae .".-..win K/B & Logitsch mouse '4 • Parallel (includes two ports on the back of the device). While networking options, such as :4 '. Upgrade/Options: . «a15/17color digital monitor+$189/$339 "-' add SONY 17 Iopxquost Ethernet, aren't available for this printer, the 4-„:15ucolor monitor +$169 19' +$599/$749 -.«to 300/360/400 -$29/+$Cag a 4 ««nViewsonic/HansolW17umonaor+$399 aa na '4 double parallel allows it to be used by more »: « m a w ~ a mma » e '.«a» ~ « ~ a » « a a a«await+ r • raaa»u ae «a » » « a ~a«a awe«ao a - ia r ' eras« .a s t»'taut»waar»«wet» a « a a a o a than one computer in a small office environ4 ment. ~ I GA SAX/4 1(ATX Ka/S sup p ers $109 VA503+(AT mttpa agp sp1M)$119 • 4 PSA/B(ATXIAT100M)$138/125 NR 5 $ GA 6BX/C(BX am» $179/159 Printer languages supported MLI&IKa GA 6BXE(Enhanced 6BX) $179 • This is a GDI printer, which means it uses L~ ~ ~ ~ ~ ~ ~ ~ ~ ~ si GAQ BxD(BxDuaiAGP) Ps $259 4 P2BW(ATx440sx scsl) $469 Po YL601/vB601 $159/$209 Windows' memory and fonts instead of those +Xbdg SPACEWALKER GA 6BxDs(nxdualscsiAGP) $399 on the printer itself. This slows print speeds 4 P2B-DS<ATx DuaLscsi) $879 M571(01sx sound&v i sas) $89 P~ U M . ~~ $149 ~ down somewhat, but masns the prtnter will not 4 P2B LB(ATXLanSCS0$539 M715(PII AT sound) $119 AX5$P 512K/tM $ 1 89/12$ SH837(ATX 440UI AGP) $159 $ SH881P(ATX 440BX) run out of memory for more complicated jobs. M717(PII ATagp 4 sou.)$129 PENTIUM 8 I, r ~ M726(PII AU agpsou.)$99 Print quality Tiger 100 ATX BX Dual $379 • Print method: laser. ®soYo/N-Tech 4xA1000'Txa s$1 3 $ M747(a»xp„em „4) $I29 +( A x „ ,) 8 • The printer has a true resolution of 600x600 5EH5M IAGP AT 100mhs 1mb) $14$ M 4 Bs100(ATx nxdudseal) $369 ~ s5169(ATx 512k 100MHz) $11$ 5EMA(AGPATXIoomhz1Mb) $159Msg147(„~ Ann ~~ ~ Ae p 4 DBS100(Dual SX dualics0$599 ~ ~~ ~u dpi, butgraphicscan be enhanced to 1,800x600 BHQ(PQ BX 5PCI) $1 4$ dpL SPEPDEASy • as110IATx 44esx asp) 0140 BMQ(sooket37$) $179 C I I XI • Text quality is excellent, both in highest quality ~ ® 4 BxQI2(PII 44$Bx) $175 T I TANIUM IB(AT400Tx sizio $109 EPPES(ATAGP 51akuvps) $133 usstes aaw!II 4 BX (~BX, 100mhz) $1 and in draft modes. 378 to eiot1edapfor $3$ LE G END I (ATx 440LX LDCM) $179 MVPG M(ATX AGP1uuvps)01ss • Graphics are a bit on the grainy side. Although K6/2-350:$17 „,",,. ~ 4 $459I'$749 they can be adjusted somewhat in the software, 4/ Retail bOXed CPu,PSAtlU :35oI4oo14M:$289/' avaiiabio K5/2-380:$21 the P8 isn't as well-suited for complicated A50/500 $79 9 / 1099 3'yeBrS ®BrrBng graphic output as other machines. (wistPaa,Hoaisink, Mattual. Logo) "K6/2-400:$25 ~price! 4 33/366/400:$1 29/$1 79/$259 : : , , 4/ Usability 4 0s~ ~ ~ ~ ~ ~ ~ ~ ~ • Everything ships with lots of protection, with vlDEo cARS FAx/lloDE0$ HARD D RIYE cAee 4 tsgusrrun/scastisun ooooirrolt tape and inserts. This adds a bit to the setup ATIIAGP) SS.SKISSK voice Sae/40 Ouaoatm AT(230W power suppgy) 4 INKJET:(After rebate) opsnuaai(nobaiaod) Sunn4/1LTG Sf as/0210/SSSe10 Iig Isn' Qae/40/eg time, but it means it can handle a lot of abuse Hpegs/Sec SZ4 4/410 Qsf/Qea/Q71 sage/See/SeeXpsraa SMb(raga Pro) Ses USn 50 Vegvolotupoi011SITeEX XParuaem ago(rago120)0129 auPraint SSK VeoPCI 875 Wastem Digitai ATX(250W Ottofans) HP722/Sec Sa cs/sae VTS/VTS S470/Sea during shipping! ATAssUDMA 04G 10"/1IP/20' 070/70/1os xptui izs>emagp 0100 OOIIg TOROeixML 0710 4 HP1120/1600 Sess/1700 vss 0249 SZ "

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the launch of w/etc.". Billed as "geek TV:

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' ~a.net v)deo show for geeks by geeks,w the rrogram sr e'eks to brit)gt vi tewers up-to"„>p 4date oii the latest news covering topics

@such as MP3 and Linux, trends including ;"ywearable.computers, andsroff-beat essays,

'.,'.Wn- the',Imltkely Xegideriee Of. the MAEtO haViitg« fun Vrlth::jj(iuid iiltragen. '„; :)S/X&S»t:: u ,,;":~~4,, httfrjlwww.thesy/ie.corn/SL:,;;:,;: '-.;..;:;:-' '

THE COMPUTER PAPER SC EDITION www.tcp.ca APRIL 1999

Setup involves attaching the feeder tray, removing inserts and restraining tape, and installing the toner unit, which is mostly straightforward. The paper feeds into the top of the machine, which makes it easy for the user to switch between paper sizes. Paper path switching is quick, requiring the flip of a switch.

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makes a great addition to the office. It is also an attractive option for the higher-volume home user who wants top quality without a high-end price tag. Interfaces • Parallel. There is also an optional network card that has an Ethernet port.

Printer languages supported

Xerox IlocoPrioI PIX

• •

PCL 4.5 Adobe's PrintGear processor included for faster RIP time.

Suggested retail price: $999 Aimed at the small-office environment, the

Print quality • Print method: laser. • The printer has a true resolution of 600x600 dpi, butgraphicscanbe enhanced to 1,800x600 dpi, • Text quality is excellent both in high-quality and in draft modes. • Graphics reproducewell, with a good greyscaie differentiation and imagereproduction. There was some ghosting under larger patches of black, however. Imagereproduction is very good. Usability • The toner and drum come in the samecartridge,

TCP TEST LABS g

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making for easier installation but more expensive replacement. Setup was relatively quick, as everything comes attached. The user has te remove a few inserts and tape restraints, then insert the toner/drum cartridge. Paper is placed in a cartridge that fits underneath the printer. The cartridge has adjustable tabs and can hold legal-sized or smaller sheets. When adjusted for legal-sized paper, the cartridge hangs out behind the body of the printer, however.

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email nextgenOcnx.net Mon-Sat 10:30am-6 30pm DocuPrint P12 has a different form and better performance than the PS. Also, a recent price drop makes this printer even more attractive. With good print quality, a top print speed of 12 pages per minute and great text and graphic reproduction, the DocuPrint P12

•

• • •

: Super7 Motherboard 32 MB SDRAM 3.2GB UDMA . 32x CD-ROM 16 Sit Sound Card 1A4 MB Floppy Drive :x 4MB Video Accelerator

, BX Chipset M/B . 32 MB SDRAM " 3.2GB Ultra DMA 32x CD-ROM SM AGP Video ,. 3D Sound-ProAudio Stereo Speakers 1.44 MB Floppy Drive " . Win$5 Keyboard ITowe .1;;Celeron -''g@ 3NA/333A $5 ;;!6 366I400I433 $635I71

ASUS P2B Motherboard Superi for K6-II I IBM M2 64 MB SDRAM PC100 ' 6.4UDMA HDD .' 40x CD-ROM ' 1.44 MB Floppy Drive 4 SM 3D MPEG VideoCard

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Pantium-8 350 w/BXchlpset M.B......... $385 Pentium-8 400 w/BXchlpsat M.B......... $539 Panrium-8 450 w/BXchlpserM.1 ........ $859 Pentium-BI 450w/ASUS P28M .B.........$$79 Panoum-BI 500w/ASUSP28 M.B........ $1249 Pentium 233 MMXw/M.B......... . . . . . . $179 AMD K6-8400I 300I3D)w/Superi M.B. cao/$179

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5ound Blasrar16BIr/AWE64VE ....,. 53686 Creative Ensoniq PCI / PCI-64 ....... . . .$36/42 S ound Bluster PCI128 I Live value......$66/99 Speakers GIST5000Awith subwoofars......$$8 Altac lansing AC544 l AC548 ........$185/20$ PC Works 2/4-polar SpeakerSystem ... $85/139

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DVDToshiba 3rdGeo/Paoasoniczx ...$289/17S

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AMD K6-9350/3339D) w/Superz M.B $229/285 AMD K6 266 I 300....... . . . . . . . . . can/$23$ IBM MX300/333...... . . . . . . . . . . $1$9/17S

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• Celeron300AI 333Aw/IX Chipset MB.... $1$5/21$ Celeran366/400w/EXChipret M.K..... $279/34$ Celeron 433w/EXChipsat M.a.......... . ... call

BX Chipset M/B for P-II Superi 100 MHz M/B for K6-II 32 MB SDRAM 4.3GB Ultra DMA sss 1.44 MB Floppy Drive AGP 3D Video Card 32x CD-ROM Full Duplex Sound System 56K Int.V.90 Fax Modem Amplified Speakers Win95 KeybOard ~v'ojleaIIO Tower Case

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53VIrgeDX2M/4M ..... $31/3$ Cirrus logic I MBUpg2MB $26 ATI Rage IIC4M I BMAGP ......... . ..$49/59 ATIXpan98AGPBM ......... . . . . . . . . $ 77 ATI Xpen128AGP 16MBAGPTV-OUT.....$159 ATI Xpan 998MBAGPRAGE128 ........$1SS ATI Xpert erlay AGP BM........... . . . .$105 TIBAGE MAGNUM 32MB AGP .........$225 ATl RAGE FURY 32MBAGPW/TV OUT .....$25S MonsrarFusion16M AGP/PCI ......$18$/28$ Moosrar 3D 812M Retail ....... . . . . , ..$209 ' Matrox Mawel 6200 BM,AGPTV OUT/runer 5369 : *.- '' MOonium 6200 BMAGP I AGPIPCI ....$14$/163 :-:.:-. y Bar VSSOAG P2X,16M8,12888/AGPBM $179I109 aova labGraphicsBiasrar Banshee, 16M .$129 reauve BIVATNT16M AGP/PCI.........$13 5 i dao Card EDOMemory ....... . . . . . . . . . 5 7 dao Coofemndog KIrIIDig.camera ......$1 09

-------------.ERRR!5'------------::,':,, SVGA 14' I 15' I I7"..... . . . . .$165/189/389 Proviaw15' l17 /19" ....... 5199/319I589 ADI14" /15" l17'l19' ...$20$/245/429/68$

UMAXASTRAI2005-DXI12005-Pt Scanner .. Call

Samsung 15 (SE) I I7"I7E).........$25$/375 UMAX ASTRA1220P/12205 Scanner....... Call MAG 17" 700T/715T........ . . . . . . . . . .call Acar5can620P/6205/620U.... $129/17S/1$0 Panasoni c550IE70...............$2S9/389 P~at Canoscao F8320PI FB620P ......... $14$/1$5 Sony100E5/10065 ......... . . . . . ..$369I41$ 8/6 250/4400/ 5000 Printer... $14$/195/SS9' Sony ZOOE5/20065 ...,. , 561$/ 825 Epsoo 440/ 640 I 740Printer.... $205/279/379 Lexmark 1100/ 3200 Printer...... $169'l26$' HP695C/710C/BBOC...;...,, $225/269/395 IIulSme6168 Klt ' comeswith mall in rebaie.

• Modem 56K V.90 w/voice • PCI Sound Card • 40x CD-ROM

• RSESRS 56k V90 withoutvoice/whhvoice ...... 540/45 USR56k Inr.V.90 voice/without voice ...$115/95 Acer 56k withdual standardPCII ISA ...$52/68

APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

T CP TEST L A B S

t tac o t

e Pentium s

TCP Test Lab's first look at 500 MHz systems

By Sean Carruthers Dateline:late february, ' l999. The place:Planet Earth. ntel's latest generation of processor, the Pentium III, has been released into the PC market, promising higher performance and reliability. The Pentium III chip builds on previous generations of Pentiums, but adds 70 new instructions, and more 3D and multimedia support. Currently, the chip is shipping in 450 and 500 MHz versions, but chips with higher frequency are already in the works. Each chip also contains a unique serial number, which can be activated/deactivated, to identify each computer for the purposes of

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security (while shopping on the Net, for example). This serial number has been the subject of some controversy, as many users are concerned that it could potentially compromise their privacy. Initial shipments of Pentium Ills had the serial number feature turned on by default, giving the user the option of turning it off. Later shipments reversed this. (The Pentium Ills we looked at both come with the feature turned of, giving users the option of turning it on.) While the release of a new generation of CPU technology is exciting, the chip will only take you so far by itself. As expected,many companies are planning products that take f ull advantage of th e n e w processor. We had a chance to look at a couple of new Pentium III machines as they rolled off the factory lines.

things, too; 56Kbps internal modem, wheel mouse, multimedia speakers, and more. This is a high-performance machine, without a doubt.

Hewlett-Packard Pavilion 8490 Estimated street price: $3,999

Processor Cache RAM Operating system Hard drive Optical drive Video Benchmarklng scores: Office productivity Content creation Sysmark 98

Compaq DeskPro EN 6$00 Suggested retail price: $3,850 Also a 500 MHz Pentium III system, the DeskPro EN 6500 uses Windows NT instead of Windows 98, showing a more business-oriented focus for Pentium III technology. The computer ships with 128 MB of RAM, a 10 GB hard drive, 32x CD-ROM drive, and 8 MB of memory on an ATI Rage Pro Turbo video card. Additionally, the machine comes with a built-in Ethernet adapter. This model was the first PC (though we' re certain it won't be the last) we' ve tested that has broken 200 on the new Sysmark98benchmark test. Analysis Although we were able to look at only a Specifications

This was the first of the Pentium Ills we had a chance to look at, and it was impressive. The Pavilion 8490 ships with the 500 MHz Pentium III processor, 128 MB of RAM, a huge 19 GB hard drive, and 8 MB of video memory on an ATI Rage Pro Turbo card. In addition to a 4x DVD drive, the 8490 also ships with a CD-rewriteable drive as a standard feature. Of course, the Price m achine also ships with al l t h e l i t t l e

couple of the new Pentium III-based systems, all the manufacturers are busy getting their new offerings ready. By the time you read this, IBM's new Aptiva S 731 will be out (with models starting at an estimated street price of $4,149). Dell also has something in the works, and the smaller independent manufacturers will be sure to have Pentium III sytems on the drawing board too. A fuller roundup of the new Pentium III machines will be featured in the June 1999 issue of The Computer Paper, when the Test Lab looks at h i gh-end systems. NOTE: Benchmarking results are derived using BAPCo's Sysmark 98 benchmarking package, with each machine set for a screen resolution of 1,024x768 at 32-bit color

depth. Sysmark 98 scores should not be compared with results derived using the older Sysmark 32 package, as the base platform was recalibrated. 0

EN 6500

Hewlett-Packard Pavilion 8490

Pentium III 500 MHz 512KB 128 MB Windows NTWorkstation 4.0 10 GB 32x CD-ROM ATI Rage ProTurbo AGP 8MB

Pentium III 500 MHz 512KB 128 MB Windows 98 19 GB 4x DVD, CD-RW ATI Rage Pro Turbo AGP 8MB

206 211 208

182 198 189

$3,850 SRP

$3,999 ESP

CompaqDeskpro

c r i t i ues on ine stores

cart features offered on many sites. Taylor said that the carts should list selected items on every page at a site to be more effective. Only eight percent of the sites provide a current list of cart contents on each page. Other analysts have predicted that the high-end design approach being pushed by developers like Intel will help to greatly increase the adoption of e-commerce. Intel is marketing its new Pentium III microprocessor as a major breakthrough for PC users accessing the Internet. "The kind of PC buyers who are looking to shop online are for the most part willing to move toward the high-end PCs," said Van Baker, analyst for Dataquest. "Developing better 3D content with Web site designers Web shops should get back to basics and browser versions, downloaded plug-ins, and stores offer no pre-sale assistance and 32 per- may help Intel convince users to move from apply more traditional retailing knowledge high modem speeds may actually discourage cent failed to provide purchase instructions. Pentium II PCs to Pentium III machines." Baker added that using technologies to laptop users as well as those using older While two-thirds of the ewommerce sites to theirsites: close the "touch and feel" gap that exists offered some product specifications, only 12 equipment and first-time shoppers. The study Among the companies that have the bestbetween shopping in person and purchasing rated e-commerce sites according to Taylor indicates that only two of the 50 rated com- percent provide third-party reviews. One technology that the study encour- online will also spur the growth of e-comare CDNow, Barnes and Noble, Brainplay, panies provided a reduced bandwidth or textages new development of is the shopping merce. 0 only option. Only one site specified on the Lands End and Blockbuster. The report analyzed some 50 consumer sites marketing a wide range of products including technology, PALO ALTO, Calif. (NB) — New research pub- entertainment, books and music, apparel, lished by self-proclaimed Internet diva sporting goods, and travel services. Taylor Er Associates uses 175 proprietary Shelley Taylor highlights many of the user issues growing around online commerce sites. evaluation criteria to rate the content and Taylor gr Associates presented the Click- activities offered at each online store. "Online stores fail to translate the lessons Here Commercereport at a briefing in Silicon Valley, in late February. After gathering data learned from centuries of land-based retailfor an international study of the success fac- ing and merchandising into successful tors of online stores, Taylor concludes that online shopping," contends Taylor, managtoday's Web outlets need to simplify their ing director and.author of the study. "Even features in order to meet the needs of con- though technologyhas changed, the way we sumers. While industry leaders such as Intel humans process purchasing decisions has Corp. are busy focusing new initiatives on remained the same." Taylor contends that sites which require speeding PC performance to enable more comprehensive e-commerce, the study said consumers to use technologies like new By INatt Hines

home page the minimum browser required for viewing the site. The researchers proposed that including these kinds of simplified features would boost e-commerce adoption. The study also criticizes a lack of site navigation information in many online stores. According to Taylor, 24 percent of the sites researched lacked global navigation, which the researcher defines as tools that allow users to move between major sections of a site. Only eight percent of the sites provided contextual navigation, the Web-based equivalent of a brick and mortar mall's "you are here" map. Another fault highlighted in the report is a general lack of sufficient product information. Some 24 percent of the tested online

THE COMPUTERPAPER BC EDITION www.tcp.ca APRIL 1999

DVD-Audio clears 'last hurdle' NB — The DVD-Audio format, being posi-

tioned as a successor to the audio CD by offering surround sound and better fidelity, has taken a giant step toward becoming reality, The five major music recording companies — BMG, EMI, Sony, U n iversal and

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protection basics for the new discs, a major stumbling block in negotiations with the electronics industry.

The copypmtection approach,developed by IBM, Intel, Matsushita (Panasonic) and Toshiba, would allow owners of DVD-Audio

players to make one digital copy, of CDguality or lower, using equipment such as a CD or MiniDisc recorder. Music labels could opt to allow additional copies, perhaps of higher quality. "The framework has limitations, so that one copy for your car doesn't become 100 copies for everyone in your neighborhood," Intel's Mike Moradzadeh says. According to Warner Music"s Paul Vidich, after recent agreements on technical specifications, copy protection was the last hurdle, so companies can begin designing players and software that could be in stores as early as fall. DVD-Audio discs will be about the same size as current CDs, but will be able to deliver more than 74 minutes of audio, with up to six channels of surround sound, and quality that some say is superior to that of CDs. Extras on the disc could include videos, slide shows, lyrics and Internet links. DVD-Audio creates a better signal through improved sampling of the master. "It sounds much closer to the original analogue signal. It doesn't have the harsh brittleness that some

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say is in CD," says Jordan Rost of Warner Music. Current CD players and DVD movie-disc players will not be able to play DVD-Audio discs. However, universal players for both types of DVDs plus CDs are expected from manufacturers. Just as in the advent of DVD video, some experts are concerned the copy protection process could affect the final product's quality. The data are encrypted and include an embedded "watermark" that identifies the origin, says IBM's Alan Bell. The process also could be used for electronic distribution over the Internet, he says. Another big issue facing DVD-Audio is whether consumers even want a successor to CD. "That's an open question," says Marty Levine, publisher of Digital Technology Report. "I don't think there's a groundswell of consumer demand for DVD-Audio, but by the same token, I think there will be a lot of people who will appreciate the enhancements it offers." There also may be a format war on the horizon. While the recording industry as a whole agrees on DVD-Audio, Sony and Philips, cowriginators of the compact disc, also have announced plans to bring a competitor, the Super Audio CD (SACD), to market. SACD uses a different technology that the companies tout as superior. Initially, SACD would be a higher-resolution, two<hannel extension of the CD format, but multichannel SACD discs would eventually be available. SACDs also could include a version suitable

for current CD players — a feature that DVDAudio discs probably won't have. 0

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C O R EVIKWS ~

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in a ' s i s tor

By Ross MacOonalei

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ere is a twodisc set that is almost as difficult to write about as it is to explore because, like so many educational discs, it uses a complex entertainment interface to carry us through an educational premise. And the story of Lotus Spring is as common in Chinese culture asRomeo and juliet is in Western culture, but with the added dimension of being essentially based on real events.

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In a wholly unworthy nutshell: Lotus Spring is set in Yuan M i n g Yuan (Garden of P erfect Brightness), an imperial garden built in northern Beijing during the Qing Dynasty by six generations of the imperial family over a period of 150 years. It spanned 875 acres and was filled with palaces and pavilions surrounded by magnificent landscapes. In October of 1860, at the peak of the Second Opium War, the invading British troop commander, Lord Elgin, ordered the garden burnt out of existence. This order was executed with the military efficiency of the age, although the site remains as a bare protected area. But it is during the garden's glory days that the story of Lotus Spring, Emperor Xian Feng's most beloved concubine, unfolds. Because she was of a caste forbidden entry to the

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imperial city, the Emperor kept her in a small lotus garden within Yuan Ming Yuan where they would spend their days together. But the Empress was jealous of this relationship and found a way to put Lotus Spring 'under house arrest and prevent the lovers from meeting. After several months in lonely captivity, Lotus Spring drowned herself by entangling her body in the lotus roots of a garden pond.

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On the CD-ROM this tale is told in a game format. Players explore The Garden of Perfect Brightness with the Emperor who returns to solve the mystery of Lotus Spring's suicide. The players explore 16 areas in the garden, with each site revealing a chapter of the story, As in traditional interactive games, there are mysteries to be solved, objects to be collected for later use, and specific interactive responses sought — like striking matches and lighting incense. At various points in the journey the appropriate action elicits animations of important episodes in the lives of Lotus Spring and Xian Feng. The mouse controlled cursor is rendered in the shape of a traditionally dressed Chinese girl who has three gestures — running, idling and choosingthat help users navigate through the tale. But the most striking aspect to Lotus Spring is not the progressively captivating story so much as the absolutely stunning state-of-the-art 3D graphics it employs. Every environment is rendered in a beautifully eye pleasing, almost photographic fashion while the two main characters, Lotus Spring and Xian Feng, are digitally modeled on the paintings and drawings of them in Chinese museums and literature. I have often suggested that many CD-ROMs will have marginal marketing success due to their esoteiic subject matter. And the same could be said of Lotus Spring, However, with its interactive interface, fascinating legend and unsurpassed aesthetics, Lotus Spring is likely to be well appreciated by a wide cross-section of computerists, artists and literary types alike. 0 * Lotus Spring was only available directly from Xing Xing at press time See the companyWebsite for updated distribution information.

Email 'helps' bog down workers NB — New technology designed to boost productivity is leaving many workers fuming over wasted time and communication frustrations. Americans spend more than 30 minutes a day managing the deluge of messages they receive compared to the roughly 40 minutes they say they spend each week in meaningful conversation with their children, according to a study by Casio PhoneMate. And that's only when the technology is working right. al realize what an email junkie I am when the mail server goes down," says Chris Shipley, an executive producer at I DG Conference Management in San Mateo, Calif., who gets about 125 email messages daily. al can't work [when the server fails]. Everyone gathers in the kitchen for coffee when it happens. It keeps us sociable." Says Jodi Brichta, a marketing vice-president at Telecom Ireland in Stamford, Conn., el carry around my laptop like it's glued to my hip. If I can't get connected to my server, I'm not getting much work done." Employees today cope with phone tag, unanswered email,and "phone rage"— the term for all that time wasted while on hold. A survey by M e nlo Park, Calif.-based OfficeTeam says the average executive spends more time on hold today than in 1993. "Frustration builds up,e says Ira Kaplan, a corporate and securities lawyer with Benesch

But many workers are developing their own tricks to ease the frustrations. In an ironic twist, studies show nearly 40 percent of those who have sent an email have also called the intended recipient to let them know a message is on its way. Some simply refuse to deal with anything they feel squanders their time. "If somebody sends an email that is unclear, I just send it back and say 'vague,'" says Bow Rodgers, chief operating officer and general manager at PowerTV, a high-tech firm in Cupertino, Calif. "It's like the professor that embarrasses the student. The student comes back and then improves the next time." Another common tactic for dealing with message overload is email triage, or prioritizing those messages that must be tended to first.

Susan Thomas, at Ketc hum Public Relations in Redwood City, Calif., automatically deletes unwanted email and has her assistant check hei voice mail for important calls. "It's overwhelming," T h omas says. "What's frustrating is what I call voice mail oblivion, these systems where it's impossible to geta human being.You keep punch,ing in all these numbers and go nowhere." At Libit, a Palo Alto, Calif, firm that makes silicon products for the cable indus-

try, email is labeled as either an information-

al or an action item. "You have to go through email quickly so Friedlander in Cleveland, Ohio, "You' re it doesn't pile up, u says Larry Grunewald, expected to never be out of touch. In voice vice-president of corporate development at mail, things get lost in the translation. You Libit. "It's a new world, and everyone is how to manage it better." 0 can't communicate the sameway."

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APRIL 1999

Fujitsu ships new pen computer Pen computing — using handheld tablet computers with pressure sensitive surfaces to pick up h andwriting and pressure input — was once considered to be "the next big thing' in computing, circa 1990. But it didn't quite work out that way. Pen computing never took off in the mainstream computer market, where the

keyboard and mouse still reign supreme as PC input technologies of choice. However,

Continued from pagel4

pen computing does have some considerable advantages in mobile applications where writing with a stylus is quicker and easier than using a keyboard. Fujitsu Personal Systems has become the leader in the considerable niche market for pen computing tablets, and has continued to develop Its excellent Stylistic line of pen computers over the last several years. Its latest offering is the Stylistic 2300, a 233 MHz Pentiurn MMX-based tablet with up to 96 MB of RAM, a 4.1 GB ruggedized hard drive, 8.4-inch SVGA screen, 56Kbps internal modem and full motion video display capability — and all of this in a package weighing just under 1,4 kg (3 lb.). The Stylistic 2300 is available running Windows 95 or 98, or NT Workstation, all with either 16-bit or 32-bit pen computing operating system extensions. The unit is also Radio-Ready, meaning it doesn't emit radio interference to block wireless modem transmissions. Fujitsu also sells Stylistic connectivity options, such as a wall mountable docking station for battery charging, peripheral and network connection. Microsoft founder Bill Gates, an early advocate of pen computing, still mentions pen input, along with speech recognition, as a key technology for pervasive computing. Fujitsu has done more than any ether computer maker to keep the dream of Windows pen computing alive, and with the Stylistic series, offers a very handy mobile computing solution for corporate customers.— JE Fujitsu Personal Systems, Tel: 800-831-3183, http Jtwww.fpsi.fujitsu.corn

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Eyewear for computer viewing Uvex Safety has introduced a new form of eyewear to reduce the d a maging C o m puter V>sion Syndrome (CVS), a painful, chronic eye condition caused by prolonged viewing of co m p u te r scr e ens. According to medical research

quoted by Uvex Safety, people »

normally blink their eyes about

22 times per minute. Blinking

has a number of uses, but the main one is to keep the surface of the eye moist and healthy by regularly coating it with fluid. When viewing a computer screen, the blink rate slows r t o about f ou r b l i nks p er minute, allowing the moisture on the eye to evaporate. This leads to dry eyes and symptoms such as double vision, burning, itching, headaches and fatigue. Part of the reason for the reduced rate of blinking is that computer users are straining to focus on the blurry, flickering text on their screen, leading them to suppress their natural blink rate. Uvex says its Enhanced Visual Amplification (EVA) lenses allow the user to focus on the screen more comfortably and easily, which reduces the amount of eye strain and allows for a normal blink rate and irrigation of the eyes. Anne Chambers, Uvex Safety marketing manager says, "Many ergonomic experts see Computer Vision Syndrome emerging as the most serious repetitive strain disorder for the coming decade. In fact, more workers now suffer PC-related vision problems than repetitive wrist injuries, So as more people use computers at work and to conduct their business online from home, we expect to see this condition become much more frequent than even Carpal Tunnel Syndrome." Although eye strain can be reduced somewhat by the use of higher frequency, more "paper-like" CRT displays, or LCD screens (which have less flicker), Uvex Safety claims its EVA glasses are a simple and cost<ffective solution for what it considers a serious and widespread occupational health problem.— JE Uvex Safety, Fax: 401-232-1830, http Jtwww.uvex.corn

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-,y~'"-' As more children access the information highway, from I',"both home and school, they must also leam how to be "street smart." One of the biggest challenges to online safety for chil-„dren is the "cybergap" that often exists between children and

'~adults. Even technologically savvy parents and teachers face "'

'the challenge of dealing with children whose computer skills -

and capabilities have surpassed their own. In cooperation with the Naperville, Ill. Police Department's ,«Internet Crimes Unit and the Illinois Attorney General' s internet Task Force, Microsoft has launched a 'Web site intended to help parents and educators teach children the fundamental "rules of the road" for safe exploration on the informa-

g~tion highway. ,, Called SafeKids, the Web site features a presentation by ~~„police officers on Internet safety and a teacher's training guide. , The materials are designed for teachers or parents with a broad .range of technological experience, Microsoft »wooked with the , ' .

:,,Napervilie Police Department (NPD} to develop the Web site so

-' these important, tools would be free and readily. available to „: .,anyone wishing to take advantage of them. '~,",.",:=.;.',";.:

;-:,-': NPD Detective Mike Sullivan says internet crimes against "<' children are completely preventible-thiough' parental educa@tion and involvement. According to Sullivan, parents should

@establish clear house rules for computer use, ahvays know what ~, their kids are up to online, and spend tiqtepacglng them basic :~;safety skills. "A parent would nevei drop a cld off a park to play with,,out teaching them about strangers. The Internet is no differ-

~lent,"„,,5ullivan says. "Adults should approach computers and ;."~the Internet in the same manner. Computers. uItimately link ;"':,.kids to the outside world. It is up to us as parents to make sure What's Newis written and edited by Sean Camithers, Jeff Evans, Megan fohnston, Sharlene Myers, Keith Schengili-Roberts and David Tanaka.

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':- they are prepared for this." — KS-Rr-:.;;~;. „, SafeKids, http JAuww.microsoft,corn/aafeioda/. „:., ; ~

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APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

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uzz es a ea t a t e rnative t o s oot-'em-u a m e s By Bert Onene wo common concerns parents have

T kids are learning by playing them.

with computer games are their suitability for younger children, and what

That leaves the player, as the good assistant, to track down and bring in the evil twin. But true to the aim of the game, succeeding is not just a matter of running around and shooting at the evil clone.

simply play out by themselves), are also cartoon-like, to the point of being more laughable than threatening. There's nothing here that goes beyond a Bugs Bunny level of action.

Puzzle Madness has players traveling through the city collecting the tools and allies they' ll need in their quest. By moving around the city map (which is laid out like a

Dr. Brain"s Aszsie Madness

board game), players go to different puzzle

areas. Each time a puzzle is solved, they get a tool or friend. Once the players think they have enough of each, they follow the radar blips on the board to land on the same square as the evil clone, and the battle begins. If the players have what they need, they prevail. T he half-dozen p uzzles are w i d e enough in variety to teach a number of different skills, from spatial relationships through colors to organizing chains of events.Each game does a good job of combining a fun pretense with just enough movement and action to keep kids coming back, While PuzzleMadness sounds simple, a reporter robot jumps in periodically to tell But such concerns can be laid to rest with the player what the evil done is using to with Knowledge Adventure's Dr. Brain series destroy parts of the city, So players also have of games for pre-teens. And Puzzle Madness to plot just what tools and helpers they' ll go is a good place to start if you want to expand after. The agegroup PuzzleMadness is ailned your child's computer game library beyond Tetris and the few (sometimes questionable) at is a difficult one to reach. Kids of nine and From: Knowledge Adventure httpiiwww.knowledgeadven ture.corn Ages;. 9 and older For.Macintosh,W indows hybrid CD-ROM Hybrid CD Minimum Mac requirements: PowerPC,System 7.5, 6 MB RAM, 15MB hard drivespace,4x CD-ROM drive. Minimum Windows requirements: Windows 95,SVGA256-color graphics adapter, MPC-compatible sound card, 16 MBRAM, 15 MBhard drive space, 4x CO-ROM drive. Price: $45 Rating: 40utol5

games that came with your computer when older are often easily bored and need coyou purchased it. By focusing on puzzles and stant stimulus to keep them trying the game thinking games, it will be challenging for even if it takes a few times to get the puzzles down. In that regard, there are good and bad points to Puzzle Madness. The interface is colorful and amusing enough. Dr. Brain (a talking brain in a glass enough, with the vibrating Dc Brain and a tube) cloned an assistant to help out around host of cartoon-style characters that will be the lab. But a computer glitch caused one of familiar enough to younger players. And the final battle scenes with the evil clone (which the assistants to become evil and run away.

most children, but without the violence or adult content of most games. The premise of Puzzle Madness is simple

W

One drawback is that the introductions to each part of the game take just a little too long for kids; especially Dr. Brain's opening monologue and explanations on how to start playing. There is no skip-over feature {I tried just about every button on the keyboard), so each time your children begin play, they' re gomg to have to sit through the opening scenes, There are three difficulty levels from which to choose, and they vary widely, so even slightly younger children can at least try the puzzles without getting too frustrated. But for children younger than seven, I'd recommend having theh' parents try the game with them first. Some of the puzzles have a premise that may need some explaining. Once they get the hang of it, though, just about every kid is going to keep coming back for more. Q

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The Ca 'n teaches social skills By Jean Allen-Iireson ollowing a trend in children's software that links early l rogralns to popular te l evision characters,

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they play. Many games allow children to dart around and still successfully complete the story, but with this disc they must listen and maintain their attention.

••

Knowledge Adventure has launched a series of Captain Kangaroo CD-ROMs for three- to

five-yearwids. Life's First Lessons ¹2 has all of the characters that generations of televi-

Captain Nangareen Ufe's first Lessons i)R From: KnowledgeAdventure

sion-viewing kids have grown up with: the Captain himself, Mr. Greenjeans, Bunny Rabbit and his carrots, and goofy Mister Moose. Rather than concentrating on getting ready for the three R's, this program emphasizes social skills and sodal responsibility, The games on this disc reward players who say please and thank you, take their

Tel: 800-5424249,

component that tests the player's ability to carefully listen to instructions and detail as

olds saying, "But Mom, you didn't say please kids write thank-you notes for presents. This and other Storybook Corner writing eat your peas!"

httpJhnnv.knowledgeadventure.corn For. Windows/PowerMeo Stleet price: $29

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In one game, Mr. Greenjeans asks players E,.'.sWP 4 to touch the Bunny's knees, but if they proAn activity with less potential for develturn, share and display positive friendship ceed before he says please, they don't score behavior. Life's Rrst Lessens indudes a large any points. I can just see bright three-year- oping annoying behavior is one that helps

THE COMPUTER PAPER BC EDITION www.tcp.ca APRIL 1999

activities should appeal to five-yearwlds. For the lower end of the target age group there are simpler activities, such as choosing colors of streamers and balloons for a party. An on-screen "board" game is also rewarding for young kids. I couldn't seem to lose even though my computer opponent slipped ahead from time to time. This game

gg KIDS

they understand the concept of m i rror image — because Joey is facing them, his left arm is on their nght side. This can be confusing for this age group. However, tapping on either side, so long as it is the correct body part, is considered correct. It might have been better to leave the complexities of handedness out. An adage can also be played by two children. drilled into me by a Grade 8 English teacher While the emphasis in Life's First Lessons one activity asks kids to help Joey wiggle his concerningwriting was "if it doesn't add, is on social l there are also activities "left" arm or leg. This requires that children then it subtracts from the piece." The same that encourage pre-school readiness, such as not only understand left and right, but that can be said for software. 0

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40x CD-ROM Drive 56K V.90 Fax/INodem wNoice 56K V.90 Fax/Modem wNoice Yamaha 64bit XG PCI Sound Card Sound Blaster 128 PCI Sound Card 3pcs. Subwoofer Speaker 3pcs. Subwoofer Speaker 1.44MB Floppy Drive 1.44MB Floppy Drive M 19 ATX Case w/250W Power 19 ATX Case w/250W Powert I, Alp "-- WIN98 KeyBoard WIN98 KeyBoard UMAX 28 INouse 84 Pad UMAX 28 Mouse 8 Pad System not come with any software System not come with any software With 400 Mhz Intel Pentium II Processor $1820 With 400 Mhz Intel Pentium II Processor $1605 With 450 Mhz Intel Pentium II Processor $2160 With 450 INhi Intel Pentium II Processor ' $1945 With 450 INhz Intel Pentium III processor $2220 With 450 Mhz Intel Pentium III Processor $2008 With 500 Mhz intel Pentium ill Processor $2398 With 500 Mhz intel Pentlum ill Processor $2188

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300 Mhz Intel Pentium II Celeron Process Bxpro 100Mhz AGPset MainBoard Sis 8MB Video Card on Board 16bit Sound Card on Board F7<'~ . ~ 6 .4GB Ultra DMA IDE Hard Drive 32MB PC-100 SDRAM . 4 0 X CD-ROM Drive M 15 SVGA Monitor 56K V.90 Fax/Modem wNoice 100W Speaker 1A4MB Floppy Drive , 15 MAT Case w/Power B.'" Win98 KeyBoard UMAX 28 INouse 86 Pad System not come with any software With 333A Mhz Intel Pentium II Celeron $915 With 366 Mhz Intel Pentium II Celeron $945 With 400 Mhz Intel Pentlum II Celeron $1028 ~

All prices are subject to change without notice All System Come with twoyears Parts /k Labour Warranty Al parts come with one year warranty $75 I ATI XPERT98 8MBAGP Fujitsu 6.4GB S ONY 400PS 19" $129 5 $225MONSTER 3D 11 12MB Fujitsu 8.4GB S ONY 500PS 21" $215 0 $215 MONSTER 3D II 8MB Fujitsu 10 GB ACERVIEW57C $ 280 I DIAMONDAGP VIPER V3304MB SGRAM $115 WD 6.4GB ACERVIEW77E $366 I VIPER V330 SMB SGRAM PCI NVIDlA RIVA $185 WD 10 GB ACERVIEW77C 17" $390 VIPER V550 16MB AGP TV-OUT $275 WD 13 GB ACERVIEW78C 1 7" $ 5 0 5 I VIPER V550 AGP2X 16MB NO TV-OUT $220 Maxtor 4.3GB PANASONIC P50 15" $339 $168 I MILLENNIUM G200 8MB AGP Maxtor 6.4GB PANASONIC E70 17' $ 3 85 MARVEL G200 TV AGP-2X SMB SDRAM PC2TV Maxtor 8.4GB PANASONIC PL70 17" $585 $388 TVTUNER VIDEO EDIT Maxtor 13 GB PANASONIC SL70 17" $445 I MYSTIQUEG2008 MB AGP TV-OUT $ 1 9 5 PANASONIC SL90 19" $815 SCSI Hard Drive NEC A500/E500 $298 / 368 I ~MQDE PRINTER NEC A700/E500 $550 / 698 I Zotrix 56K V90PCI $45 C ANON BJC-250SE $ 1 55 $59 I AOPEN 56K V90 PCI CD-ROM DRIVE/WR TER C ANON BJC-4400 $18 5 USR 56K V90 $90 $225 EPSON440 C reative DVD Sx Kit $ 365 I USR 56K V90 W/Voice $121 EPSON 640 $298 S ony DVD Drive Sx $ 2 1 5 $405 EPSON740LineOn40x CD-ROM $63 I S~PERK R EPSON Photo700 $ 385 A Open 36x CD-ROM $6 8 I GNT-5000 Subwoofer Speaker $55 EPSON EX $680 AOpen40x CD-ROM $75 $75 I GNT-7000 Subwoofer Speaker HP 1100 Laser $595 Panasonic 36x CD-ROM $69. HP 695c $225 I N ETWOR P R O D U C T Toshiba32x CD-ROM $7 9 HP722c $365 HP 8100i CD-RW $495 $22 I IOBase TISA/PCI Brother 1020 LASER $ 3 95 Toshiba 40xscslco-RDM $165 $38 I DLink 10/100 Base T

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APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

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Some of the plastic casework components looked a bit rough and fitted together imperfectly. Also, the CD-ROM drive didn' t ince its beginning, one of the principal Following on the heels of the wild success of always open on the first or even the second charms of the personal computer has its entry-level iMac line, Apple has rolled out press of the eject button: the release mechabeen that i t m u t ates endlessly in the high-end model of its "new look" prodnism involves an odd, flimsy plastic panel media drives, plus USB ports for an external uct line, the G3 series of desktop computers. response to the demands of end users. Unlike "big iron" computing, character- Based on the latest, fastest PowerPC proces- drive such as an iMation LS-120 SuperDisk, that transmits the button push to the eject ized by a centralized "we know best" atti- sors, the first G3s are mini-tower computers or an Iomega Zip drive. The G3 also has mechanism. As well, the easy open chassis is perhaps tude, PC makers can, and will, try almost that borrow from th e very distinctive, FireWire (IEEE1394) connectivity, which too easy to open, or at least too enthusiastic offers future high speed data transfer capabiltranslucent, colorful casework look that any new idea in order to appeal to some ity. The innards of the computer are easily about opening. Unless you support the panel part of the very diverse computer user pop- debuted with the iMac. Unlike the iMac, however, the G3 is a accessible, via a hinged panel on the side as it lowers, it will simply fall with a crash, ulation. This has led to vastly more choice that opens very easily. rattling all the components on the motherfor customers at the personal computer modular computer system, with an external board. This looks and sounds painful, and level, and vastly increased innovation and monitor and much more can't possibly be good for the connections of Good G3 things internal expandabiliaffordability. cards, cables and electronic components. The G3 offers fantasSo, one of the biggest stories in comput- ty. Apple o f fers tically fast multiNevertheless, in spite of some minor irritaeither a flat-panel ing in 1998 was "ordiilary" computing: the m edia per f o r- tions, the new Mac G3s are great computers, eager acceptance of sub-$1,000 PCs by a wide LCD or a t r adimance at a very and constitute welcome further evidence segment of the home computer buying mar- tional CRT monimodest price. It that Apple is once again the house of ideas. t or s t y le d to ket. That phenomenon has helped drive the is at least 15 to match the G3, but percentage of households with a PC over the 25 p er c e nt magical 50 percent mark, and has fueled the it is compatible faster than a highcontinued growth in the number of Internet with other RGB end Wintel PC at monitors. The users. most tasks, particuHowever, another big story that began new G3s are larly if they involve At Bill Gates' keynote address at the Fall intended for to emerge in 1998 was "extraordinary" the standard professional 1998 Comdex in Las Vegas, the Microsoft mor e computing — the opening up of a healthy t he graphics and multimedia soft- founder and chief executive shared the stage advanced, promarket f o r no n - standard c o m puting w are packages, such a s A d o b e with a preview model of the new SGI perdevices. The success of 3Com's PalmPilot at fessional Mac user, sonal workstation line. Gates' motives for Photoshop, Macromedia Director or the low end, the revival of t h e A pple though with a startbeing so generous to a new PC brand were Fractal Painter. Its design is very easy on ing price as low as $2,399 Macintosh, and the appearance of new the eyes, and it's a fun and simple comput- fairly obvious, as the new SGI Visual (not including monitor), they are Windows PCs for "power users" were all Workstation line is the first from that comwithin the reach of many home computing er to use. part of this trend. pany to run a version of Microsoft Windows T wo of the most spectacular of t h e enthusiasts. NT, rather than SGI's IRIX operating system, (Minor) complaints high-end products to appear in early 1999 which is based on UNIX. Also, the new SGI As much fun as we found the G3 to be, we were the new Apple G3 desktop computers, Out of the box machinesareexpected to be realpowerhousdid notice some rough. edges. For one thing, and the first Windows PCs from graphical Apple representatives came to The Computer es, offering a Windows alternative to the the keyboard, which is very small and seems Paper's offices to show off a top-of-the-line computing leader Silicon Graphics (SGI). to be the same as the one on the iMac, is not Apple Mac G3 for graphics professionals. 400 MHz Power PC-based G3, and left it Both these new product lines offer high The Visual Workstation line initially conperformance innovations at remarkably behind for about a week, so we had a chance ideal for professional use — too small, too sists of the 320 model, a desktop minitower cramped, and lacking the generous extra to play with it. We grabbed it eagerly, and reasonable prices, and they wrap their high thatcan accommodate up to two 450 MHz powered goodies in very cool designer had occasion to put it through its paces in numeric keypad and function keys that help Intel Pentium II processors. Later in 1999, our graphics production department. The speed up productivity. skins. By Jeff Evans

most obvious external feature of the G3 is its curvy, translucent case, with molded plastic carrying handles at the corners. Like the iMac, it lacks a floppy disk drive, but has multiple extra bays for removable

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call 4/8/16/32MB Non-Parity 72-Pin SIMM call 16/32l64M8168-PIn DIMM 5VFastPage/EDO What's your The ultimate open door policy! Strawberry 32/64/128MB(for G3) JVJacintosh PowerBook G3. s85/145/269 favorite -':: Lime The new Macintosh 3. 4 faster way te get there! flavor? .Tangerine 0 Completely r ' d. Grape S1C Blueberry $719 EPSON Stylus Color 15201440dpi o C' Only E $399 Epson Stylus 740 s379 EPSOnStyluSPhOtO 700 s2249 Apple Laserwriter 8500 HP Lasaiiet 6MP w/PoshcriPt s1149 IMEC 32 MB ....... SRE $2079 IMac 266MHz/32MB/6.0GB/CD/6MB/56K HP LaserJet 4000N Printer 17ppm IMac64MB .. .....Si89 $5079 Tektronix Phaser360Color Printer REae 128MB ...... S369 nnodeEns/Osetwork Softwaae New! Nj800IJHz scan USB Roppy Drive E249 HP Laseriet2100M w/Postscri t PC MACLANforWindows 95 S209 G$233I32I2.QI20 . 1TFT • • • t R 469.9$ Power Mac G3/300NHz +. PC MAGLANforWindows OIT $269 . G3-300MHzl64NIB/6.068/512KG D /10/100BT G3/233/32/2.0GBj20xCD/56IQ14.1TFT $2899 $77o Blue Apple Studio 1T Display $11o Mac Os 8.5 P ower Mac G3/350NHz $3049 . 0 0 G3/286/64/4.0GB/SOXCIJ/SSIVI4.1TFT 64a49 ATI XClaim 4MBPGIVideo Card $17 9 Optiqiiest 051 15' 0.2odp 13.7view s259 G3-350MHrj64MB/O.OGB/1MB-L2/DVO/10/ 100BT $379 G3ISOOJ64/8.0GBI20XCD/58Kfl4.4TFT 44599 ATINEXUS GA OMB PCIVideo Card S699 Optiquest 071 17' 0.26dp 15.8View $569 P ower Mac G3/350NHz $3799 . 9 $ G3/300/64/8.0GB/DVDI56K/14.1TFT MiroMOTION DC30+w/Premiere 5.0 $1170 Viewsonic 6S771 17"0.27dp 16 View $5309 G3-350INHrl128INB/12.0GB/1M-L2/24XGD/10/1008T $849 viewsonic GTo019' 0.27dp 13.aview $239 Virtal PG 2.1 $699 s729 P77517' 0.25dp 16View a259 VIewsonie P ower IViac G3/400NHz $4519 . 9 9 G3 DVDNideo Kit (M7164LL/Aj SoffWindows v5 0 s152o Vlewsonic Po10 21' 0.25dp 20" G3400MHzPI 28MBl9.0GU2/IM-L2/24XCD/10/100BT $54o DiamondSupra Ext.V.90 Mac Modem $189 MECA700 1T 0.2sdp NEGE900'I9' 0.2odp so1o New G3 does not have a SCSI portk'= UsR sposter Ext.56Kx2 Mac Modem 3219 0 A • 0 350anHzfl28anB/9GSU2/CD 64909 Adaptec AHA-2930U SCSI PCI ctrl o Gv 56K Fax Modem Pc Card Mac 3349Gobal Village 56K V.90 int. FaxlModem $19 400MHz/2SSMBI2x96BU2/GB 67409 3Com Megahert z56K PC Card Modem Q19 $179 UMAX Astra 610S SCSI 30bit Mac 6249 Imagion 120MBUSBSuperDrive UMAXAstra 1220SMacScanner s2oo -"'Corp.: 436-2999 Fax: 456-2619 03 Agfa SRRPScan 1238S Scanner s339 2511 Kingsway, Vancouver, 5.C., V5K 5HB Tel: 436-25 Asne&C Agfa Snaascan1212UScanner s219 YamahaCDR4260 Ext.NlacSCSICable& SW $699 ~R 1% jFSIsaoa PRES+ 32X External CD-Rom Orivew/manual S cable S 2 19 @ • • 0 'lt 0 R K R TA ' f l 0 N R

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the 540 model isexpected to be released, with up to four Pentium CPUs. We had a chance to look fairly closely at a 320 model, and here's what we saw: Not your father's Wintel Silicon Graphics has created a Windows PC that, as it claims, has been built for speed from the ground up, and which owes very little to traditional ideas about building

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Mac Now Pay Later

Mac G3, the SGI Visual Workstations have both USB and FireWire connections built in. For additional visual computing muscle, the SGI Visual Workstations have a custom designed Cobalt Graphics chipset that offers extremely high graphics processing capabilities in hardware. SGI claims IVC and Cobalt Graphics together represent a quantum leap forward in terms of 3D, v ideo and graphics productivity o n a Windows personal workstation.

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Unlike the technical advances on the G3which underneath all t h e n i ce Apple industrial design are evolutionary rather than r e v olutionary — the SGI V i s ual Workstations are a radical departure from any other PCs on the market. This raises certain issues, such as software compatibility, and optimization of software to take full advantage of the new SGI models' special capabilities. However, there was little point in SGI coming to the crowded Wintel PC market with just another "me-too" PC. The potenWindows PC hardware. The basis of the new tial of the Visual Workstation line is suffisystem is t h e S G I I n t egrated Visual ciently outstanding to get the intention of Computing {IVC) architecture, a hardware SGI's target market of CAD, 3D animation, design that provides extremely fast data visualization and simulation professionals. throughput for graphics, video, audio and The trick will be to demonstrate complete other data. solutions, so that the Visual Workstation's The Visual Workstations can use up to 1 initial sizzle translates into real competitive GB of RAM, and up to 28 GB of internal Ultra advantage, 0 ATA hard drive capacity, plus an optional 18 Apple, htlp://www.apple,corn GB of Ultra2 SCSI hard drives. Like the Apple SGI, Tel: 905 625 4747, http: //www.sgi.corn

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APRIL 1999 THE COMPUTER PAPER BC EDITION www.tcp.ca

H ANDH ELD P C s

GPS mapping for CE palm-size PCs works with a U.S. Coast Guard beacon system or satellite correction service to provide GPS COVALLIS, Ore. (NB) — Tripod Data Systems accuracy levels of less than a meter throughout (TDS) has taken the wraps off the industry's the world. "The power of Windows CE is that it takes first GPS (global positioning system) package a familiar user interface and places it in the for the Windows CE operating system. According to company officials, the Solo palm of your hand," he said, adding that Solo CE software is the first real-time, standalone CE offers users a field data collection applicaGPS mapping system for Windows CE porta- tion that runs under this interface. "No other platform provides the horsepowbles and it allows users not only to determine er necessary for complex mapping operations the position of an object, but also to record specific information, or a t t ributes, that in a truly portable configuration, and no other program makes these mapping operations so describe the object. Matthew Lehman, TDS' product manager, easy to perform," he said. According to TDS, Solo CE features many said the software is a field mapping system that Sy Steve Cold

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of the native Windows CE functions, such as to build feature lists for use in adding attributthe ability to double dick ori an object to bring es to GPS positions. Interestingly, the firm says that because Solo up information about the object's position and CE uses differentially corrected GPS technology attributes associated with it. TDS says the inherent graphics capability to collectaccurate coordinates, users can perof Windows makes it possible to provide a con- form calculations in the field that are not possitinuously updated map of all objects and a sky ble with systems requiring post procession, such as checking the acreage on a plot of land or the plot of current satellites. For those experienced in GPS, the software distance from a hydrant to an intersection. The US$1,000 software, which runs under is billed as supporting both data collection and navigation functions using latitude and longi- Windows CE 2.0 or later, requires 4 MB of tude and other popular coordinate systems, memory, an RS-232 serial slot, and a display with at least 480x240 pixels. Cl such as Universal Transverse Mercatur (UThg. According to TDS, the software also works TDS, http: //www.tds.corn with custom grid coordinates and allows users

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