1999 10 The Computer Paper - Ontario Edition by The Computer Paper

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CANAD A 'S C O M P U TE R I N F O R M A T I O N

S O URCE

CREE N EW S

FEATURES

REV I EW S

G R E A T E 'R T O R O N T O E D I TI O N

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I II s Dell &Values are'our recommended shlutions designed," ': „,.=' i tttSACKS YOll 4 IQNOLI~~ with.y0II in mind. We giveyuu the-complete systim-youwant g ' ON OLIR SIJNOLES. and'save youhundredsof~il liars. That's the powei of E Value:"' ITEMS ElQRYTNINO YOU NEED TO GET YOUR FANILY STARTED

SET YOUR FANILY ON THE NET NOWI A powerful PC for under1300*bucks

The Family Sialter mmeswilh an Intel' Celemnuo Pfocgssor at 500MHl 96MB memory 13.6GB' Hard Dlive AGFASnapScan1212PScanner andLegmark

with the printer, memory,monitor and modemyouneed.•IncludesHerman Kardon speakers andMicrosoft'Works

• HermanKardonHK-195Speakefs andTeenL

This Dell EValue™remmmendation wil get you andyour family onthe net now!

Suite 99 with Money 99 Basic

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Variable CD-ROM • SoundBlasler 64V Sound Card

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Ubraly Softwafe Padutge• Miclosof('Windows'98 and MS'Wotks Suile 99 wilh INoney 99Basic

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SLOW THE ROOF OFF WITH NORE PROCESSOR, NORE NONITORy

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The PowerHouseindudes an Intel' Pentium' BI Processor at 500MHE » 128MBMemory o20GB' Hard Drive• 16MB3DFXVoodoo3 Graphics, 8K' DVDI

and thelatestaudio andgamingtechnology.

• Microsoft' VNndows'98 and MS' Works Suite99

with Money99Basic 3YearhNomeSenriae"

Wananty 1 YearInternet Accead

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DESION YOLIR OWN O®LL Every DELLcomputer is made the day you order, so if you don't seethe DELL E Value solution you want here, just go onlme or on the phoneandconligure yourDELLtoyour spedllcations, from proceuor to RAMto monitor and more.

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PEACE OF. MlND Every DELL Dimension comeswith a 3 year limited wnrrantyv which indudes thegrst year of service right in your home~Plusyou11always have our 24 hours aday, 7 days a week,toll-free hardware technical support for the lifehime ofyour computer.

Mon-Friearn-IepmEST• Sntfoam<pm EST• SunIgpm-SpmEST• Service avaiiaMein English nndFrench.

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esteems se reparel to pmmleaaudit cardatrigipup andare rsponablefor drsgesinnuesol Im bowspermaah.longdhkmcedmps mayapply.local diatup maynetbeavailablein cemmareas '485 Ma/Irx Nlm. Igttklin, '48 MonthPurchasePlanaltered tluough oegHnandal services, anindependent en5ty to quafilied astomerssubject tn credit approval andavailabaty. Nlonthly paymensarebasedan salesprices depictedfor a 46Nmsr term.Cashprice of produchis asshown.Cmls quot@Iexdudeappgtsble taxesandshippingcharges.Full castaf borrowing ot an annualrateof 1899eb.Financeexample s1299 at 1899eaperannuminterest rateequahssngs permonthfor 48Morrihs. Total payable: st86984.Fullcostofborrawing: ss6484.'%en. ismunhue ~ Price.HNPPINGANDAPPUCA8IETAgESNOTINCtUOED.UINHEDTIMEOFFEA,PMCB ANDSPKIFICA1IONSVAUDINCANADAONlyANDSUSIKf TOCHANGEWIIHOUTNOOK Solbaamdoesnut hdude doc- g menta5en andmaydiffer framrem it vernon.'For HardDrivenGsmeansI bifgoabytes,tahl acsemblecapackyvarimdepemringanopeplmg sninmment dorris ssvhe maynet besalable inceNn ass. ~

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PerfectFIat'" technology is better with... Selecting the right PC is only half the battle. Today, how you top it off is just as important. Because while most PCs have become pretty much the same, what' s exciting is the monitor on top. Innovations like multimedia monitors, flat panel displays and large screen CRTs are changing the old phrase " Monitor Sold Separately" to "PC Sold Separately". Take the new ViewSonic GF775 17" (16.0" viewable) monitor for example. This is the first flat-screen CRTutilizing PerfectFlat™ technology to provide precise, clear images. The GF775 provides an ultra-fine .24mm stripe pitch and 1600 x 1200 resolution. At ViewSonic, we offer the N1 best selling monitors and flat panel displays in the USA'.Buy with confidence from the

companythat'swonover550industry Ã9*

awards. The GF775's warranty covers 3 years parts and labour. An ExpressExchange service option is available, plus 24 hour customer service, 7 days a week, By putting a ViewSonic display on top of your PC, you' re ensuring the excellence of your Visual Computing™ experience. For more information on the company that's won over 550industry awards, visit our website at: wwwView$oniccom

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'StanfordResources,Inc. Quarterly Monitrak ReportQ1 '99 and DisplaySearchQuarterly Supplyvs. DemandStudyCRT's Ql '99. LCDMonitors, Q1'99. SpeaTjcationssubject to changewithout notice. Copyright© 1999, ViewSonicCorporation. All rights reserved. Corporatenamesandtrademarks statedherein arethe properly of their respectivecompanies. Intel andthe Intel Insidelogoare registeredtrademarksof InteL

Vie wSonic on top www.ViewSonic.corn

FEATURES 16 Maximizing your component upgradevalue

34 Inkjet heaven

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It's an ideal season to buy a color inkjet printer

20 A PC upgrade case study 24 Evergreen CPU on card speeds performance

40 Inkjet printer survey

25 The CPUupgrade domino eff ect

50 Paper quality affects inkjet output

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Why you can't just replace a Pentium with a Pentium m

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DEPARTMENTS From the Editor ....

......,....6

Letters.

.........1 0

What's New..

.........1 2

Computer Directoiy ...

.......1 41

Classified.

.......1 43

User Groups

.143

Calendar .

.....144

Advertising Index ...

.......1 39

NE,WS R REVIEWS 29 The G4 amves

98 Nomad raises bar for MP3 devices

Jobs unveils fastest Mac yet, OS 9 atSeybold

100 Clild drive: highmpacity storage for your laptop

30 E-future outlined, Merced unveiled

101 Modular OmniBook offers flexibility

Intel outlines vision at developer forum

54 New color, publishing products at Seybold 55 5un offers free StarOffice apps online

113 Dwce Suite Training: Grabbing Web data

57 E-book bandwagon filling up New reading technologies, services

113 The Visual Basic Tutorials: Part 4 Statement syntax

104 Which is better: cable or ADSL?

COMING UP November 1999 IYebcentnctty Handheld computers ¹tarorks and beyond Ad Deadline Tues. Sept. 28 Distri bution Fri., Oct. 15

December 1999 Annnalgiltgidde A cenpu5w for Christmas Paymllsofhvat Ad Deadline Tue., Oct. 26 Distribution Fri., Nov. 19

102 A lot to like in mid-range Presario

113 Linux for Newbies Part 3: ... Install!

106 Many kids' sites collect private info

121 Quick Tips: Typographical dos and don'ts 63 From trainspotting to knowledge management How to develop a KM strategy for your company

123 Reverso Pro translates text, Web pages

63 Knowledge-management players: a selection 68 How notto manage knowledge

127 Guides to Office 2000 You' veseenthe software suite, now read the books

71 Search engines: the light that failed 73 Managing customer relations through your PC 82 lAN Une: Windows 2000 Server

130 Basilisk II, a free Macemulator

and Terminal Services 133 Resources toaid literacy Reading doesmore than provide goodjobs

88 Linux Inside:Ramping upUnux security 90 Linux 2.4 kernel near release

135 MP3 makesthe world go round

91 Collaboration isSmartSuite's strength Lotus's officesuite offers power, breadth of features

108 Ghostscnpt sogood it's scary

137 Weaving your ownWeb site: Part 49 An in4epth look at CascadingStyle Sheets:Part 8

138 Top 10 cult movieWeb sites

150 I don'twanna wait...

Call (416} 588-1580 for ad information

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Every DELLDimensiOn comeswith a 3 year limited warranty" which indudes the 81st year of service right in your homed Plus youl always haveour 24hours a day, 7 days a week,toll-free hardware technical support for the lifetime of your computer.

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• 4MB VideoCard • 104 KeyWin95Keyboard • MS Compatible Mouse • Mini TowerWith25DWPower Supply • 16 Bit Sound Card • Speakers • 14" SVGA Monitor • Free InternetAccess • Over $200in FreeSoftware

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• MOG Motherboard Pentlum II Style (One of theMost RegableMotherboard onthe Market) • 64MB SDRAM Memory Bns •4.368WESTERN DIGITALHard DiveUltraDMA • 1A4MB FloppyDrive • 48x EIDE CO-AOMDrive 'Crace approvalrosairae • 3D SMBSVGAVideo Card

uP Sonar: e to enormousinterest wehadto ase delivery timefor our Horizoncomputers from f5min. to80min. Weare working hard toget backto our regulardelwery rim.

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NEWOITEl.qsPENTIIM HIPROCE880RAT45«MHz

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OTTER CET ERON™ 1A" PROC E88«RAT400MHz OITELeCELEHON™ NA" PROCEBSOBAT OOOMhz • Pentium UStyle Motherboard • Pentlum 0 StyleMotherboard • 32MBlylemory • 64MB Memory • 3.2GB HardDrive • 8,5GB EIDE Hartl Drive NEW • 1A4MB RoppyDriv • 1A4MB FloppyDrive CELEAON •32xEIDECO.ROM Dr ive • 40x EIDE CD-ROMDrive 600

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MDG Pentlum 8 Style MotherboardAGPPort SDRAM • MDGMotherboard BXPAOChip Set AGPPort Support, 100IIIHzBus(Oneof the lylost Regabls SDRAM Support, 100MHzBus (Oneof the Most Reliable Motherboard ontheMarket) Motherboard on the Market) •64MB SDRAM INemoryBns • 64INB 100MHzSDRAMMemory • 10GBWESTERNDIGITALHard Drive Ultra DMA

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PC gives reader cold shoulder

G8 replies:Freeze-ups are apparently a fact of

Exactly what happens when your computer

freezes up? It happens to mine at least twice a week, and I literally have to pull the plug on it. I have Windows 98 and otherwise everything is OK. Because I can't shut it down normally, when I start it back up and it rescans, it tells me that shutting it down this way is a no-no. Is this a general fault of Windows 98? Alex

www.tc .ca

devicedrivers" associated with the various life with computers, whether they an,' running devices Integral to the system. For example, Windows 98, Macintosh OS, or yes, even graphicscard device drivers are a notorious

Thereare,ofcourse,many otherdevices in a computer that could be contributing to the freezeups,Itcould be your 8IOS, sound card,mouse

source of PC lockups. The graphics driver is supposedto refresh thescreen,change resolution or supply a 3D graphic image, but the driver containsan obscurebug (orcallsa Windows system sojhvarecomponent) that causes a fault. The computerwait s for a resultthat never occurs. Result: a lockup or dreaded 'blue screen of death."

driver, IAM timing, or even a bug in your word processor. In some localities, youmay encounter additionalfreezeupsasa resultofpoweranomaiies. To minimize lockups in any operating system, checkfornewerdevicedrivers forallthe components in your system (especially those related to whatever task you were performing when the lockupoccurr ed!). You should update your W indowscomponentsto thoserecommended by the Windows Update (and pay Microso jt $34.95 for the Windows9S SE Setup CD-ROM if you

Windows NT, although the latter is theoretically less prone to freezing up. They can happen when the program or hardware att empts to access memory or another resource(a requested int errupt" or hardware feature) that isn't available or doesn't respond in the expected way. Unexpectedbehaviors are most commonly the result of a bug in the so-called

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terruptible power supply (UPS) devicewith power-conditioning features. I personally find two lockups a week to be "about normal for Windows9S, although the machine I am typing this on — which is powered by an overclocked Celeron with a Matrox G200 graphics card and Windows9S SE—is actually remarkably stable, considering all the use I give it. There's probably not much you can do to improve it. WordPerfect does too read HTML I found your artide on the new office suites very informative [see "Exploring the Suites," September 1999 issueJ, but I still have one question. I use WordPerfect 8.0 (suite) and have never had a problem with it being able to read an HTML document, so it came as bit of a surprise to read "And we were shocked to see that WordPerfect's HTML and PDF capabilities were' publish-only unlike [Mcrosoft] Word that can at least read and write HTML" Does this mean that WordPerfect has removed this capability, because it has already been able to do this in the previous version? Rabia JSrepli es:You,ofcourse,areright.WordPerfect does read H7ML files but not PDF — but does write both with distinctive quirkiness (as do the other major suites, less PDF). I blew this one. What I meant to say about Corel WordPerfect 2000 is that unlike its Microsojt peer, which reads and writes HTML as an offidal storage format (with caveats), Corel has not yet promoted HTML to "ojficial read status (measured by the inclusion of the jile type in the open dialogue combo-box of supported read file types). However, HTML has official write status (i.e. it's in the file types supported for

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writing). The real problem is that the format by which Corel, Lotus, and Microsoft store HTML files (with identical layouts) is so different that when you try to read H7ML files from a differentsuite, you dont get what was originally saved. So HTML, which was to bring about ready file interchangeaNlity among the suites, still falls far shortofitsgoal.Isuspectthemajorplayersmay have a vested interest in incompatibility. They have managed to preserve for a decade and counting non-interchangeability — much to the misery of end users. last Syteunfair to Japanese anhnatlon I read your article on the subject of Japanese animation [see "The Last Byte" August 1999, by Jeff Evans], and as a Japanese who temporarily lives in North America, Pm concerned this type of article promotes a biased view of our people and sodety. I would like Continued on page$2

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Kodaig expands dlgicam line The DC290 is an extension of the Kodak has added two new two-megapixel DC260/265 line and has a 2.1 megapixel cameras to its digital lineup, the DC290 and CCD, which takes images that offer good DC280. detail even when printed out in tabloid

Kodak IC2eO

(llx14 in.) format. New to the line is the option of saving files in uncompressed(TIFF) format. The DC290 also includes aUSBinterface, which was introduced on the DC265 model. Suggested list price is $1,699. The DC280 is the latest in the DC240 line and offers a maximum image resolution of 1,760x1,168 pixels. The suggested list price is $1,199. Kodak also introduced two models—the DC215 Zoom (silver) and the Millenium 2000 Special Edition= in its new compact line. Both offer Zx optical zoom lensesand a maximum resolution of 1,152x864 pixels. The Zoom will cost $599 while the Millenium 2000 has a Itst price of $749.—DT Kodak, http: //www.kodak.ca

New HP lines Hewlett-Packard (Canada) Ltd. announced an entire portfoho of personal printing and imaging products — including next-generation thermal inkjet printers — in its biggest printing/imaging launch ever. The new products„which refresh (and in most casessupercede) the lineup announced in 1998, provide home and small-business customers with a broad array of statecf-theart printing and imaging products at virtually all price points and acrossall segments. The announcementcoinddes with burgeoning demand for personal printing and imaging products. On average, HP says it ships more than two million inkjet products each month and now has an installed haseof more than 90 million units.—GB Hewlett-packard, httpl/www.hp.corn

New HP PC Imaging products Among the new imaging products HewlettPackard announced were the PhotoSmart C500 digital camera (estimated price $1,149) and the HP PhotoSmart P1000 printer (estimated price $599). Together the new models allow users to print photos directly from their digital cameras, without using a PC. Also unveiled was the PhotoSmart C200 digital camera (estimated price $429), which is being marketed for first-time digitalxamera buyers. At the launch, HP added Premium Plus Photo Papers to its lineup. The papersare 9 mm (.36 in.) thick — the same as silver-halide prints — which allows users to create and pant photographs at home with the imageguality and feel of professionally finishedphotographs. HP also launched a newe-imaging service that will allow users to upload, store, manage

and share photos over the Internet.~B

New HP mWtl-function devices Hewlett-Packard added the OfficeJet T Series

Better gct your hands onthis onc. Thc ncw Canon BJC-6000 Color Bubble Jet printer finally offers proof that higher Intelligence

can bc found onplanet Earth. it has a warp speed of up ta 8 pagespcr minute of rich, laser-quality block printing, and 5 pages Incolour. High resolution printing at 1440 x 720 dpi combinedwith Canon's exclusive Phutogealism systemand OropModulation Technology producesastronomically sharp, phato realistic images. The BJC-.6000 also comesequipped with Canon'sThink TankSystem which features individual r

inktanks and an ink sensorthatrcduccs waste and saves you mancy.

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See What We Mean. For Canon printer product information or for the dealer nearest you call 1-8aa-28$-1121. NATIONAL • FutureShop, CompuSmart tfgESTERN • STAPLES, Computer City, Office Depot, Visions,The Brick, IKONOflice Solutions EASTERN • BUSINESSDEPOT, Office Place, Whacky Wheatley's, Computer City, The Brick QUEBEC • BUREAUENGROS, Boukrvard, InformatktueDumoulin CanonIs aregistered trademarkaml DJC, enhhleJek ConanThink Tank System,photoReogsm, DroptgodetaeonTechnologyand 'SeeWhat We stean" aretrademarksotCanon inc,

to its line of multi-function devices. The

OfficeJet T45 and T65 models (estimated prices $799 and $999, respectively), which integrate color printing, scanning, copying and fax functions into one unit, are designed for horne office use.—GB New scanners cover the spectrum Hewlett-Packard added new high-quality ScanJets at both ends of its scanner lineup. The easy-to-use HP Scarlet 3300C color scanner (estimated price $229) was added at the entry level, while the fast HP ScanJet 6300C„6350C and 6390C Professional Series scanners (estimated price $599, $749 and $1„349, respectively), provide excellent hnage quality and increased productivity at Continued onpage W

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Continued from page12

optimal speed and print quality in every developer, . the I n stitute o f So f t ware print mode. Pricing for the cartridges was not Academia Sinica's Sino-Software System the higher end of the line.— GB. available.— GB Company, to develop the system. Compaq State-of-the-art cartridges and Beijing Founder Electronics have a joint The new Hewlett-Packard No. 78 tri-color Compaq to develop Chinese Llnux systems integration business in Beijiny, inkjet print cartridge, designed for use with BEIJING (NB) — Compaq China has begun which Compaq inherited when it bought t he HP DeskJet 970Cse and the HP the development of a simphfied Chinese edi- Digital, PhotoSmart P1100/P1000 printers, contains tion of the increasingly popular Linux operCalled Red Flag Linux, the new distrib; key technological advancements that deliver ating system. ution will reportedly be the first to support incredibly realistic photographic images, The vendorannounced ithad teamed up simplified Chinese and GBK, a popular brilliant, fade-resistant color images, and with Beijing Founder Electronics and Unix simplified Chinese character set. It will also

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provide TrueType simplified Chinese display and printing. Compaq China has contributed its Linux knowledge and an AlphaServer DS20 system to the partnership, while the Institute of Software Academia Sinica Sino-Software System Company is providing its experience in Chinese Linux development. Beijing Founder, which is one of the country' s largest technology groups, promises applications and services knowledge. Beijing Founder and the Institute will provide a free technical support hotline and service center for Red Flag Linux customers. They and maintenance, and open a software developer certification center offering technical support to Red Hag Linux developers.

.*.-

Keeping bookmarks private TOKYO (NB) — Webroot Software has taken the wraps off version 3.0 of its Internet privacy software, Private Bookmarks. The software allows Netscape Navigator and Internet Explorer users to securely store bookmarks and protect them by password. The software is primarily aimed at users who share a computer with others, such as children, co-workers or roommates. The software costs US$29.95. Webroot, http://www.webroot corn

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Asian languages, such as Filipino, simplified and traditional Chinese, Bahasa Indonesia, Bahasa Malaysia, Vietnamese, and Thai. The Nokia 3210 translates each of its

menus into these languages. The dual band phone works on 900 MHz and 1800 MHz frequencies. It allows users to send not only text messages but also graphics attached to the text messages. The phones are available in a variety of

colors and a ptterns.

Nokia, http://www.nokia.corn

Sony's emulator injunction denied TOKYO (NB) — Sony Corp. has been denied a preliminary injunction it sought to prevent a Continued on pageSI

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c orn onentu Sy Ross INad?onalcl uppose you don't want to do anything as dramatic as a CPU or motherboard upgrade, but still want to enhance performance by upgrading various components in your aging system. This is a complex issue because the performance increase you ean expect from changing a single component depends on its interaction with many other components in the system. There are, however a few spedfic upgrades that usually give a noticeable boost to your system's performance RAIIN Right back since the dayswhen engineers flgured out how PCs could address more than 640 KB of memory, it has been recognized that adding RAM wiII give you the most bang for your performanee<nhancement buck. RAM is relatively inexpensive and adding more can immediately make a difference in how fast your computer operates in just -about all applications. The caveat is that operating systemsseem to have "sweet spots,'" asfar as installed RAM goes, below which performance suffers and above which performance doesn't dramaticaliy improve. For systemsrunning Windows 95/98, the sweet spot seems to be 64 MB. If your system has 16 MB of RAM, you' ll enjoy noticeable performance boosts if you top up to 32 MB or64 MB. You may even notice improvements at 128 MB of RAM, but the perceptible improvements begin to fall off beyond that. Anther problem with RAM is that it

would be nothing stopping you from moving up within the same generation of Intel CPU. You could quite quiddy «nd happily replace your 350 MHz Pentium II chip with a 450 MHz Pentium II chip, for example. However, with the cost of the latter hovering around $350, it might not seem cost effective. Fortunately, some Pentium II motherboards will support the insertion of a Pentium III chip. But here again a number of factors come into play, First of all, you have to ensure'that your current motherboard will support the Pentium III. Most will, but they also require a BIOS upgrade to become Pentium III capable. Then there's the cost, An informal sean of retail stores advertising in TCPsSeptember meant that 4 MB of RAM had to constitute issue put the mst of a 600 MHz Pentium III four 1 MB chips, or if you wanted 16 MB of chip at around $1,050. In the same issue, RAM, you needed to plug in four 4 MB soine stores were advertising complete syschips — two 8 MB chips would not work. tems (sans monitor) using 400 MHz Pentium II and even 450 More recently, you needed to fill the RAM MHz Pentium slots in pairs. Today's motherboards support single memory cards. Some older (say, pre-1995) motherboards have very persnickety RAM requirements. They might support SIMMs and DIMMs but only in very specific slots or combinations of slots or in very spedfic numerical combinations (for example, four 2 MB SIMMs might be okay but not four 2 MB DIMMs). Owners of newer computers who want to boost their RAM

Thus, when you go shopping for RAM, you may be confronted with a descriptio such as "16MB 60 nsEDO 72-pin" or "64 MB PC100 SDRAM DIMM." As you might expect, the existence of these variations means you have to be aware of the type of RAM your motherboard wIII support. So, what could

Intergeiaeratlonal CPU upllrades When Intel introduced the Pentium II processor, it created a great divide in PC motherboard design. Simply put, the Pentium II used a different method of plugging into the motherboard, so that if you had a Pentium-based PC and wanted to upgrade to a Pentium 11,you could no longer just pull the slower chip out and pop a hster one in. If you want to span the generations, you have to either replace the motherboard along with the CPU, or use analternative processor made by AMD or Cyrix. However, there

If you were fortunate enough to get a high quality video card to start with, it is likely that you can simply increase the amount of video RAM installed on the card to better deal with all this new visual infor-

mation. The oldest video cardssat in the ISA (or a VESA) slot and had, maybe, .5 or 1 MB of video RAM. If your computer has PCI slots, there's a good chance your video card is a PCI type; If it is a factory-installed unit, it probably came with 2 MB or, perhaps, 4 MB of video RAM,

which could be increased to 8 MB. Maxing out the RAM capacity of your video card will enhanceperfonnance. And even ifthe RAM in your current video card ean't be increased, it is possible to purchasevery good PCI video cards with 8MB of RAM installed for under $100. It's a very good place to put your

money. You may be tempted by the performance claims offered by AGP-basedvideo cards, but remember that an AGP video card needs an AGP slot. Unless you have a recent motherboard with an AGP slot, or are willing to upgrade your motherboard, stick with a good PCI video card. Hard drtva Installing a larger hard drive is one of the more common upgrades for older computers as ,space hungry applications and downloads from the Internet tend to fiII up our once astronomical 2 GB and 4 GB drives. There is an added advantage too in that

larger, newer hard drives are actually faster at writing and retrieving information than their older, smaller cousins.

exam ple,

smaller numbers indicating faster RAM.

Size: The final designation is the familiar 8 MB, 16 MB, etc., referring to the capacity of the module. 7ype: PC100 RAM, for example, is a new type of RAM designed for newer 100 MHz motherboards.

ra evaue

have been a simple upgrade bemmes somewhat complicated. Most computers come with a motherboard manual, which should detail what kind of RAM you can use. A tip: if you can't find the motherboard manual and your retailer can't cross-reference by computer model or motherboard make, you can always puHone of your existing RAM chips and take it to your retailer, who — if knowledgeable — should have no probably finding complementary RAM. One of the mmplications that older motherboard owners will encounter is the dictates of how the motherboard "'sees"and addressesRAM. At one time, motherboards required at least four of their (usually) eight RAM slots be fiBed at any one time, This

complement are less likely to have to perform such acrobatics. Many can simply puII a pair of old 8MB DIMMs out of their machine and insert a single 64 • Packaging design: SIMM (single in-line MB DIMM, for memory module, 72-pin) or DIMM {dual Some models of motherin-line memory module, 168-pin) typi- board even accommocally describe the physical packaging and date a combination of technologies so there is a the type of connector used. • Performance characteristics: EDO slim chance your old (extended data out) and SDRAM (syn- RAM can be used in cona chronous dynamic RAM) refer to junction with the new RAM, or ean even become alegaread/write performance characteristies, Speed: A designation of 70 nanosemnd cy component in a motherboard upgrade (ns) or 60 ns refers to the speed, with and combined with newer RAM later.

comes in a variety of types. Although computer ads might make it sound simple to purchase and install RAM, you must have the right type in the right configuration to work properly with your motherboard. The most common RAM nomendature you' ll encounter describe the following:

our

But the drive controller

built into older motherboards was designed to meet standard IDE specifications, which have a maximum data transfer rate of 2.5 Mbps. Newer motherboards use adesign standard called ATA (or Enhanced IDE) that is Continued on page 1$

III processors for around the same price.

Video card As computing marches inevitably toward greater and better visualization as an interface {having gone from binary text, through icons, through animation, to 3D visualizafion in a single decade), the video card is an extrenely logical component to upgrade as new games,multimedia applications and even the Internet continually look for more power in that department,

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Maxlrnlzln9 uplrasle value Continued from page 16

VSB Universal serial bus (USB) is an improved method of connecting external devices to

more complex. It can operate in four modes:

your computer. As more peripherals now

Mode I (2.5 Mbps), Mode II (5 Mbps), Mode III (13.3 Mbps), and Mode IV (16,6 Mbps). This means you can take an old. IDE hard drive and put it into a newer system because

come with USB support, you may want to

the ATA controller is backward compatible to Mode I. You can' t, on the other hand, connect a new ATA hard drive to the old standard IDE controller because the drive will be looking for Mode II-plus abilities that do not exist, You therefore have to ensure t hat your m o t herboard's controller i s designed to the ATA standard before pur-

add this capability to your computer. One simple way is to buy a PCI expansion card that contains USB connectors.

Bottom line Overall, the decision to upgrade at the levels

described above relies heavily on the answers to a few key questions: What do you want to use your computer for? This is where you look

ahead. Perhaps you' re only doing word processing and sending email now, but thinking maybe you'd like to start using a C D-R drive, do some

chasing a new hard drive. The newest hard-drive technology is called Ultra ATA and runs at 66 Mbps. ATA controllers will not support those speeds so it would be a waste to purchase an Ultra,ATA hard drive for its performance specs then

desktop publishing, or watch DVD movies. This is when ail of the factors

and variables we' ve looked at really have to be studied. Depending on

hook it up to a regular ATA controller. The drive will operate, but will not meet the optimal specifications.

what you' re starting with, an invest-

ment in RAM, a video card, and a faster modem might fulfill your anticipated needs. If you' re too far behind in technology, however, a whole new

Other storage

Any backup or storage device in use today will be compatible with any upgrades you system might be i n o rder simply make to your computer as long as it is supbecause of the costs and installation headaches involved in purchasing ported by the operating system. The only genuine "upgrade" in this catemulti pleindividual components. gory is going from a regular floppy drive to • What is your major complaint about an LS-120 drive (also called a SuperDrive), your current system? This simplifies things somewhat because you can always This drive looks like a regular floppy drive singularly address any reasonable combut uses 3.5-inch disks that can hold up to 120 MB of data. Fortunately, LS-120 drives plaint, If you find your most often used are backward compatible and will still read applications are simply too slow, more RAM will help. If you find your Internet

and write to both HD 1.44 MB and DSDD 720 KB 3.5-inch diskettes.

access is too slow and you have a 14.4Kbps or 28.SKbps modem, a new

Moslem

modem will perk things up nicely. On

Just about all Internauts express discontent

the other hand, if you find CD-ROMs

with the speed of their modem but, unfortu,nately, the restrictions i by tele'phone-line technology mean that the cur-

and animated games are jumpy or jam

rent v.90 standard (with top data transfer

throws us back to the considerations cited above.

m posed

rates of 56Kbps) is as fast as it's likely to get, Unless you hook up to an entirely different Internet access technology —such as cable, or ADSL — few upgrades are going to make an appreciable difference in performance here. There will be feature differences between modem models — telephony abili-

ties, for example — but even the upgrading of the CPU, motherboard and RAM will have

only limited effects on how quickly you can access and download information.

up the system, you' re looking at a more

serious and costly upgrade, which •

How much money are you willing to spend for how much of a performance increase? This is the trickiest

question of all. Any computer component can be upgraded, but the degree to

which an upgrade is noticeable depends not only on your starting and finishing points, but also on what components you are willing to upgrade in tandem with others.

One related upgrade that could show an The simple answer is that there is no simappreciable improvement for Web surfing would be installation of a newer, faster video ple answer, U card. While data transfer rates would not be

affected, it could noticeably eut the time required to draw and manipulate Web images.

Thanks to Reza Dorafshani, senior engineer for IIIEC

in Canada,for providing sameof the mnretechnical background information for this article.

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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

u r a e case stu By Rod Lamlrand

Cs vary so widely in age and spedfic components used in their construction that it is difficult to balance useful general informa-

tion with details specific to a particular platform.

computer that contains a 200 MHz Pentium

Here we present a specific upgrade experience.

MMX processor and an ASUS PSSTVP4 motherboard. The system had 32 MB of RAM

The machine My upgrade candidate was a two-year-old

and a 2 MB ATI video card.

The need for more speed

How EasyDoesSurf TheNet Make It To GetOnTheInternet' ?

How areyouboiling water?

The 200 MHz processor was fine until I brought the 450 MHz Pentium III home. Then the slower processor really began to

drag. Using the BAPCo benchmark software, SYSmark 98, I ran the five-hour, comprehensive, overall system performance tests on the

200 MHz system and achieved a score of 64. SYSmark tests use a reference platform, which, in the case of SYSmark 98, is a 233 MHz Pentium II with 64 MB SDRAM and a 4 MB Matrox Millennium video card. That system's performance on the test are assigned a score of 100. Thus, my 200 MHz Pentium system was performing at 64 percent of the

reference system. To give you an idea of the performance of

other systems in comparison to 'my old Pentium, I tested a Compaq Presario 1670 notebook powered by a 350 MHz AMD K6-2 processor and achieved a score of 109. My 450 MHz Pentium III with 128 MB RAM

scored 187 — roughly triple the performance of my old machine.

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Step one: upgrading the processor The first thing I did was try to simply insert a faster processor,. No go. Intel does not make an overdrive processor for the 200 MHz Pentium MMX. I checked my motherboard manual, which said it did not support any-

thing faster than a 200 MHz processor. That left two options: upgrade the motherboard as

well, or look for a processor upgrade adapter. The first option, replacing the motherboard, means also replacing the RAM, and possibly the PCI video card, too. It could also mean getting rid of some of the ISA cards for their PCI equivalents. The whole thing

would be a big job and expensive. No point then, as buying a new computer would be

DMLK

simpler and possibly cheaper, The second option was to find a processor upgrade adapter. After a short search I found ARP Technology of Santa Clara, Calif.

(http J/www.aptekus.corn). It has a US$60 adapter for my m otherboard that would allow me to plug a 333 MHz AMD K6-2

processor into it. You can shop around for the best price for the processor or, for $164

plus a couple of dollars for shipping, the company will send you the chip inserted into the adapter. This is the option I chose. When it arrived I pulled the old fan and

processor off the motherboard and installed the new processor with its built-in fan. On bootup, there was an ominous, loud

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beep, and then the BIOS said I had a 486DX-

S running at 75 MHz. Otherwise everything was fine. I talked with ARP Technology's representative who told me the incorrect BIOS

reading would have no effect on the speed or effectiveness of the processor but that I could fiix it with a BIOS upgrade if I wanted.

I had been avoiding a BIOS upgrade for N e T

4gs Caledon Orangeville 905 584 1845 Georgetown/Milton/Acton 905 873 2602

years, but decided it was time to take the

plunge. It wasn't easy to get the right BIOS image file from my motherboard manufacturer, or to follow the instructions to actual-

Continued on page29

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A pC upgrade case study Contr'nued frvm page 20 ly do it, but a few hours later I had accomplished this and the computer stopped beeping and properly recognized the new processor. I ran the SYSmark 98 benchmark and achieved a score of 8~ 31 percent increase from its previous score of 64! Step tvnro: RAM The ASUS PSSTVP4 can use 72-pin RAM or

S OlVING TH E U PGRADE PU 2 t L E

www.tc .ca OCTOBER 1999

in the '70s and the new, sleek, 1200cc mod-

run a number of games with the new card, in

els my wife won't let me buy.

particular the ones that come on the Matrox CD, and there is no comparison with the old video performance.

It turns out that the reason for the small increase is that I had run all my tests with the screen resolution at 600x800 and 256 colors.

The benchmark program suggested a more realistic 1,024x768 at 65,000 colors. The video was set to such a low resolution that it wasn't faxing the card. To change the resolution I would have to run all the tests again, I didn't have two or three days to do it. I did

mark, according to Matrox. The 8 MB G200 SD will cost approximately $179. Addlnng lt up So, for the total cost of $423 plus tax (RAM,

Undoubtedly the G200 would improve

$80; video card, $179; processor upgrade, $164) I had upgraded my 200 MHz Pentium MMX system with 32 MB and a 2 MB video card to an 333 MHz AMD K6-2 system with 64 MB with an 8 MB video card. Pretty good. Continued on page32

overall system performance to a much greater degree than it did in my tests, in any situation where graphic performance was more demanding. Heck, the card can display 1,600x1,200 if you want and scored top marks in the WinBench 98 Business bench-

168-pin RAM but not both at the same time. I wanted to go from 32 MB to 64 MB. An additional 32 MB of EDO RAM was going to cost $80. If I went to the faster SDRAM, I would have to abandon the EDO. But, since 64 MB of SDRAM was only $90, I bought it,

Besides being cheaper, it would also be more compatible with newer computers if I wanted to reuse it in the future. This, however, is where I hit a snag that lasted a couple of days and made the whole upgrade process a real bore. After installing the new RAM the computer only showed 16 M B both o n

Writing T h e f l a es

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t h e b o o t s creen and i n

Windows. Perhaps it was a BIOS problem again and the system was really using all 64 MB. I tried to use the excellent MicroSCOPE

2000 diagnostic program, which had always worked in the past, but it wouldn't even

boot. I ran the SYSmark 98 tests a couple of times, but it failed about three hours in on each attempt, saying there was insufficient RAM. I even tried installing two other BIOS

image file upgrades. No dice, The manual said the motherboard would only use 8, 16, or 32 MB memory cards. Was that because there were no 64 MB DIMMs when the manual was printed, or was it due

to the design limitations of the board itself? After driving an hour into town and an

hour back for the second time in two days I returned with two 32 MB SDRAM chips and installed them. No go. With one chip in, the system saw only 8 MB. With both in it saw only 16 MB. Either way no BIOS settings or other tricks could get them to work. When

the store reopened after the weekend, I drove into town again, this time with the machine,

the motherboard manual, and my original 32 MB of EDO RAM, and pulled a few strings

to get the top service guy to help me. To make a long experience into a short story, we decided that there was no reason the SDRAM shouldn't work (the company assured me that it has installed PC100 RAM in hundreds of machines built for 66 MHz RAM without any problems), and the best thing to do was buy extra EDO, which I did. The results were disappointing. The resulting SYSmark 98 benchmark score was 86 — an increase of less than four percent.

Step three: video card The Matrox Millennium G200 SD has been on my mind recently because it continues to

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win awards and comes in a PCI version. My motherboard doesn'f have an AGP slot. I contacted Matrox and it sent over the 8 MB card with an additional 8 MB snap-in module if needed. I replaced the ATI card with the

G200, using only 8 MB, and ran the tests again. What? Only a two point increase, once again less than four percent faster. Why so little? The G200 is an amazing card. The difference between it and the two-year~id, 2 MB card it replaced is like the difference between the 250cc motorcycle I used to ride

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Celeron with 64 MB of RAM. I had the prodAcceierapCl uct installed and working in 20 minutes. Now this is exciting. If you have a 75 MHz or faster Pentium-basedcomputerwith a standard PCI card slot, you are very Bkely a

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candidate for this amazing upgrade. First some numbers. Before the upgrade my 2{}0 MHz Pentium MMX-based system scored 64 on the BAPCo SYSmark 98 test and 12.3 on the Ziff-Davis CPUmark test. After the simple installation, the machine scored 155 on the SYSmark 98 test and 31.3 on the CPUmark. As a basis for comparison, my 450 MHz Pentium III system with 128 MB of RAM achieved only slightly higher scores of 187 and 341, respectively. An easy upgrade First, I went to the company Web page and downloaded a mall zipped flle that created a special boot disk The program on the disk runs a diagnostic routine outside of Windows to testyour system. Evergreen says about 10 percent of 75 MHz or faster Pentlum processors will not be able to use the new product although some could if the video card is also upgraded. If your machine gets the OK, fork over the $600 and you can proceed. Once I installed the card, I had to boot to an induded floppy disk, which tested my system again, then rebooted and flashed my BIOS. The system rebooted a last time, after which I had a very fast computer. I didn' t have to change a thing. Windows did ask for the Windows disk, but other than that there

was nothing else to do. The only unusual side effect of the process is that the system now boots to its normal startup screen and shows the original processor, then runs the usual memory test (you can't remove your old processor or RAM after the upgrade because it is needed to start the computer), then an additional message comes up showlIng the Evergreen BIOS, processor speed and memory test. I must admit this is a very cool technology and easy to install. Considering that it really does give a substantial boost to your whole system without having to upgrade anything else, I believe the cost is worth the benefit. Evergreen speculates that two factors may even bring the price down by the time you read this: the price of the Celeron is bound to fall, and economies of scale could bring Evergreen's production costs down. Either way it sound like there is a promising future for this new technique.O

SOLVING THE UI'GRAOE I UtZLE

OCTOBER 1999

THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

r a e o m i n o e e Ct

Why you can't just replace your Pentium with a Pentium III

Sy Ross MacOossalsl

s complex as t hings were in t h e

old PC days of 386 and

486 SX, DX, DXZ, and DX4 central processing units (CPUs) the

question of upgrading was not a case of whether but of how. Today, "whether" may be the key questiori you face. That' s

lowed (the Pentium Ii, Celeron, and Pentium (I/O), drive controllers (hard drive, floppy, "just popping in a new CPU." The motherare all board change may compel you toward the III), a change was made in th» way they con- etc.), video card, and SCSI card — attached to the motherboard. purchase of additional new components for a nect to the motherboard. The Socket 7 When Intel introduced the Slot 1 design, couple of reasons: because your old ones may design used to plug the Pentium chip into the motherboard was replaced by something it raved about the technological advances it not work with the new motherboard, or called Slot 1 when the Pentium II was intro- offered. However, many analysts were skepti- because they may defeat or mitigate the duced (a Slot 2 variation is now also cal of the move, viewing it as a manoeuvre anticipated performance enhancement by available for Xeon-class processors, motivated more by Intel's desire to shut CPU bottlenecking the flow of data. as weR as a Socket 370 design for competitors AMD and Cyrix out of future Yeur existing RAM is a case in point. A some Celeron processors). This computer sales. great deal of development has taken place in makes it impossible to simIntel could not lay claim to ownership of the speed and design of RAM chips and you ply pull a Pentium chip the Socket 7 design, so CPU competitors were may find t hat y our o r iginal SIMMs or out of a system and slip able to simply reverse-engineer equivalent DIMMs do not work with your new mothera Pentium II, Celeron functionality while using the existing Socket board, or can"t take advantage of the faster er Pentium III in 7 architecture. Since Intel awned the Slot 1, bus speeds supported by the new motherits place. even if the competing CPU makers devel- board. Though the price of RAM has fallen In order to oped chips comparable to the Pentium II precipitously ever the past decade, it isn' t P upgrade from (and they have), they wouldn't have access free quite yet, so RAM will introduce an addia Pentium to Slot I, and by extension„other advanced tional cost to t hat chip-and-motherboard features built into Slot 1 motherboards. The upgrade you' ve been contemplating. alternatives were either to come up with a Another example is your existing videe connection scheme of their own, or to motor card. Upgrading from a Pentiurn to a along with the existing Socket 7 design.

The latter has happened, and the main

because there has been such a dramatic

result is that today, at least for consumer-oriented motherboards, you will find two main types: Slot 1 types for Intel processors, and

decrease in the cost of new, complete computer systems that it may in fact be cheaper, and more hassle free, to buy a new PC than to upgrade your old one. So, the task for those with Pentium and

older computers becomes a rather complex weighing of the cost of upgrading versus simply buying a new computer. The great CPU cmvlsle At the heart of every system lies the CPU. Most people immediately turn to the CPU when upgrading comes to mind because it is the hub. Though all components influence the performance of your PC, they must aB talk to the CPU at some point in the computing process. However, between the first Pentium chip and the generations of Intel CPUs that fel-

•

Pentium II or III will maximize the potential

performance for graphics and multimediarelated applications (games, DVD, desktop publishing, etc.). However, this potential will

be hampered by the old 2 MB or 4 MB PCI "Supe~ 7" boards used in systems powered by video card carried over from your original non-Intel CPUs such as the AMD K6-2.

This means that if you want to upgrade your pre-Pentium II CPU to something more to a Pentium II or m current, you' ll surely have to buy a new mothgeneration chip, then, erboard as weII if yeu want to stay with Intel. you must also upgrade the And, eve if you decided to upgrade to a motherboard to one with the correct type of more advanced processor that uses the socket and architectural support for that Socket 7 connector, there would still be comchip. pelling reasons to upgrade the motherboard, For example, Super 7 motherboards will have Motherboard dlvergessce an accelerated graphics port (AGP) and supThe motherboard is that main circuit board inside your computer to which all other

components connect. The CPU sits on it, but all the other parts of your computer — the RAM, modem, sound card, Input/output

p ort PC100 RAM, both o f

w h ich wi ll

enhance system performance.

system. You will likely see some improvement over the original configuration after

your upgrade but not nearly in proportion to the money laid out. You would therefore want to buy a new AGP video card that new resource-hungry applications demand, again adding to the overall cost of the upgrade. Another component you may need to change is the case and power supply. Many recent Pentium Il motherboards have a new

physical design, called ATX, which will not fit in cases designed for older AT-style moth-

erboards. Moreever, the power supply connector is different on Pentium II mother-

Legacy versus new components

boards, so even if the board fits into your

And this leads to anether domino effect of

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THE COMPUTER PAPER GREATERTORONTO EDITION

www.tc,ca

NElN%

O CTOBER 1999

arrives Jobs unveils fastest Mac yet, OS 9 at Seybold Sawtooth. These models are all compatible ately starting at US$1,599 (US$1,499 without

By Oraeme Bennett

a modem). It's estimated that the 450 MHz le chiefexecutive Steve Jobs began Apple recently unveiled for its iBook portable and 500 MHz models will have prices ranghis keynote address to the Seybold (Apple Canada says volume shipments of the ing from US$2,499 and US$3,499, respectively. They will be available later this fall, p ublishing conference i n S a n iBook can be expected here in October). In addition to the three configurations of The highest-priced G4 model also breaks Francisco in August with what is now a with the AirPort wireless networking option

A pp

G4 desktop models, Apple announced that additional build-towrder variations will be available through its online store.

familiar refrain: he noted the company's seventh consecutive profitable quarter, reviewed

the previously released iMac, 63 PowerBook and iBook (the latter already dassifiably a hit with 140,000 pre-ship-

new OS is the result of Apple's effort to create an Internet "'co-pilot,' with an improved, e-

comme~ce savvy version of the Sherlock search engine first released in MacOS 8.5. Dubbed Sherlock 2, the new release features not only the ability to search a myriad of search engines (with the ability to add

your own plug-ins to search new collecflons of data), but also the ability to search for

prices and in-stock status details — sort of an Mac OS 9 Jobs announced that Mac OS 9 will be avail-

ment orders), touted the ever-

decreasing backlog of warehoused Apple inventory(now

'4 4'A

down to a super-efficient 0.6 days worth), and reiterated

Internet shopping assistant. With vice president of worldwide sales, Phil Schiller, Jobs

able in October for US$99. He used Mac OS demonstrated Sherlock 2 by looking up 9's "voiceprint login" feature to gain access Apollo 11 memorabilia for sale at auction to the demo machine and unlock a "keychain" of all other passwords. He said the

sites and retail stores around the world,

Continued on page3l

Apple"s commitment to

streaming media by showing off the company's latest efforts in digital video

www.samsungcanada.corn

and audio, courtesy of Q uickTime 4. 0 a n d QuickTime TV. Jobs d e monstrated

QuickTime 4.0 by showing off a dip from Star Wars: Phantom Menace

(again!), which he says has now been downloaded 28 million times, for an aggregate new ground by being the first Mac ever to total of more than 450 terabytes of down-

loaded data. He also showed a pair of touchyfeely iBook ads, a UFO-themed AirPort advert

include a DVD-RAM drive — a writable optical drive with up to 5.2 GB of storage capacity per disc and the ability to play DVD movies.

AII of the 64s feature a 100 MHz bus, and a clip from Disney's forthcoming Toy Story 2, produced, as many audience mem- ATI's Rage 128 graphics chip, 16 MB of bers clearly seemed to know, by Pixar, Jobs' graphics memory, I MB of Level-1 backside cache, USB and FireWire ports. The 450 MHz other company. and 500 MHz models, however, are the real He also noted the other successesin what has possibly been Apple's best year ever: dream machines. In addition to the DVD 4,380 new or updated applications for storage and AirPort wireless networking Macintosh, bringing the total to more than

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options noted above, they have optional Zip

15,000; and reports that more than 90 per- drives, double the memory bandwidth, more cent of iMac users in North America are con- RAM expansion (up to 1.5 GB), UDMA/66 support, and support for the new Apple nected to the Internet. Cinema Display — a gorgeous 22-inch digital LCD Ietterbox-format (1,600x1,024 pixels) 64 vs. Perstium III But the real fireworks happened in the sec- flat-panel screen. As with last years' G3s, the new G4 deskond half of Jobs' two-hour presentation, when he unveiled Apple's latest efforts: the tops are designed to be expandable. most powerful Power Macintosh yet, thanks Although they lack serial ports, ADB, SCSI to the joint development efforts of Apple, and a floppy drive, the easywpen side panel IBM and Motorola. The processor, technical- reveals several improvements "under the ly known as the PowerPC MPC7400, was

hood" that high-performance enthusiasts

characterized by Jobs as a supercomputer on will covet: a chip. He backed up this claim with a demo • of the 6 4 o u t performing Intel's fastest Pentium IH chip — using Intel's own tests — by • up to 294 percent. The G4„ in keeping with Apple's other

Ra ge 128 16 MB video (in a 2x AGP implementation on the Sawtooth mod-

els); three 66 MHz PCI slots (the company has stated no plans to produce a version with

more slots or multiple CPUs); releases of late, is also an extremely handsome computer. Apple has reworked the case • up to 100 GB of internal storage; design of last year's blue-and-white 63s in a • a DVD-RAM drive (mid-range units come with DVD-ROM and the cheapest models striking silver and graphite grey with clear with a CD-ROM drive) and MPEG-2 handles. The result is a computer that is far more elegant — and more conservative lookdecoding for DVD playback support. ing — than the mildly garish 63. Also interesting, but not mentioned in Jobs detailed the features of three confligurations, including an immediately availaBle the demo, is that the power button puts the loweredmodel based on whatamountsto machine into a low-power sleep mode, with a 64 daughtercard in the G3"s Yosemite a rapid-resume feature much like the inook,

motherboard design, and a pair of high-end which has a motherboard similar to the

screamers incorporating an all-new high-per- Sawtooth Macs. formance m o therboard c o de-named The 400 MHz 64s are available immedi-

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ture out inc ,

www.tc .ca

er c e U n vei e

Computing visions shared at Intel Developer Forum By Jeff Evans

n his keynote speech to participants at the B arrett outlined the company's vision for the Fall 1999 Intel Developers Forum (IDF) in f u t ure of computing, in which e"every home is e early September, Intel chief executive Craig an e-home, every business is an e-business."

Barrett predicted the Internet would

grow rapidly over the next six years, from about 200 million users today to a billion in the year 2005. Helping to enable that growth would be a 2 5 -fold i n crease in g lobal Internet server capacity. Subsidizing that

growth will be the businesses hoping to get a

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are already a few companies (including Intel) doing billions of dollars a year in lnternetbased business-to-business transactions.

Dozens of companies had a hand in planning the forum's presentations, exhibitions and seminars, Barret said, noting that IDF

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server farms, traffic directors, services and applications — have to be put in place. Barrett was pleased to announce a truce in the input/output (I/O) wars: promoters of two competing standards, NGIO and FIO, have agreed to merge into one format. He

emphasized that for the potential of the Internet to be realized, cooperation to create truly open standards was essential.

Bluetooth In a special inedia preview the day before the IDF opened, technology reporters were treated to a l ive demonstration of Intel's Bluetooth wireless technology.

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included demonstrations of real-time 3D rendering and Linux Apache server software, Barrett said there is stiB a long way to go in making PCs easy for real people to use, saying that Intel and the PC community have to make computers that adapt to humans instead of expecting humans to adapt to computers.

The reason people buy PCs today is to get

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Simon Ellis, the marketing manager of Intel's mobile/handheld products group, and Frank Spindler, vice-president of Intel's Architecture Business Group outlined the

development of a wireless technology standard intended to make network connectivity

THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca

automatic and secure for users of all kinds of PCs and digital communications devices. Basically, Bluetooth is a technology standard aimed at allowing any compatible electronic device to emit very low energy radio signals to connect with other devices and transmit data at high speed, over a secure connection. In the demonstration, a notebook PC and a Nokia phone were tumed on in the same room and were able to "flnd" each other, and, at the users' command, connect and transfer data. Over 1,000 companies are developing Bluetooth products and solutions, and Intel appears confident that the technology will grow dramatically over the next few years.

NKw$ NIQ

OCTOBER 1999

of computers can now be made with digital graphics output tailored for a114!gita! flatpanel screens. Rat-panel monitors can be manufactured more cheaply without the extra electronic components required to convert video signals from analogue to digital. The DVI initiative gets extra impetus from the recent unveiling of the Microsoft Reader software. The Reader's ClearType textdisplay enhancement software works best on a digital flat-panel display,

The world Is flat In other news from the IDF, the Digital Display Working Group, a cooperative computer industry association led by Intel, announced the adoption of the Digital Visual Interface (DVI) standard, "a robust, comprehensive and extensible industry spec-

most advanced real-time 3D rendering engine. Company representatives launched the GeForce 256 at the IDF, where seminars on 3D technology have been drawing strong crowds. The GeFarce 256 chip is scheduled to appear in graphics cards now being manufactured by third-party hoard makers. Limited numbers of GeForce 256-based addNVIPIA rocits %P graphics landscape Nvidia Corp. tmveiled its latest 3D graphics in graphics cards are expected to hit store chip, the GeForce 256, which it daims is the Although flat-panel monitors remain significantly more expensive than CRTs, a downward trend in prices is expected to resume next year as the Asian economies continue to recover, and investments are made in new, more efficien tlat-panel fabrication plants.

no e

ification that defines the digital interface

between digital displays and high-performance PCs." The new standard is supported by monitor makers such as Samsung, ViewSonic and NEC, graphics chip and card makers such as ATI, NVIDIA, S3 and Matrox, as well as Intel and IBM. Until now, the market has been dominat-

ed by older, analogue cathode ray tube (CRT) displays, despite evidence that the flickering display of analogue monitors can lead to eyestrain, fatigue and headaches. Flat-panel monitors potentially offer a superior, crisp and stable all&gital display, but due to graphics output compatibility issues, they have generally been required to accept an analogue RGB video signal. With the adoption of DVI, large numbers

"Pgt

The C4 arrives Continuedfrom page Z9 During the demo, Jobs also invited IBM's Ozzie Osborne (no, not the rock star!) to demo the recently announced IBM Via Voice for Mac. The demo, although impressive in its ability to enter text and transfer it to Microsoft Word with simple voice commands, produced a few recognition errors that betray the main complaint we' ve had with IBM's offering: lower accuracy compared to Dragon NaturallySpeaking and other voice-recognition solutions available

on the PC platform. Still, it's great to see this class of productivity application on the Mac at last. Mac OS 9 also features a few other key

improvements. AppleScript can now be used over TCP/IP, leading to the tantalizing possibility of automating publishing tasks over the Internet. This was demonstrated during a kII!er presentation by Schiller, who showed one Mac in San Francisco delivering data from a F i l e Maker database, while AppleScript controlled another Mac, ostensibly in New York, retrieving images from a collection, retizing them in Photoshop, and sending them over the Internet to the flrst machine's AppleScript, which assembled

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them with the database text onto a page pro-

duced in Adobe's just-released InDesign publishing program, The new OS will also be able to update itself over the Internet. 3 AppIe, hitp Jtwww.appie.corn

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shelves on by the end of September. Prices recent past, to enable real-time animations

A PC upgrade case stocky

have not been announced, but NVIDIA said they "will be priced for PC enthusi-

that are doser to the visual standards of feature films such asToy Storyor A Bug's Life. In

Continued from page2S

the superheated graphics chip market, PC makers, gaming enthusiasts and 3D graph-

The performance increase is about 40 per-

In a demonstration, a plain vanilla PC equipped with a GeForce 256-based graphics card effortlessly animated massively complex 3D animated characters, objects and environments. Sophisticated real-time ocean w aves, f i sheye-lens p a n ning, detailed machinery, and animated characters with realistic gestures, lip-synched speech, flexible hair and expressive facial movement were afl rendered convincingly in real time with the aid of the new chip. NVIDIA claims the GeForce contains more transistors than the Intel Merced processor, and with four 64-bit pixel "pipes," can render images at a continuous rate of 15 million polygons per second, and 480 million pixels per second. The new chip incorporates a host of graphics industry firsts: first 256-bit 3D processor, first integrated geometry transform engine, first integrated dynam-

cent if you add a bit extra (2.5 percent) for the likely benefits the video card would have shown if I had run the tests properly. But even without the numbers to show the increase, subjectively, the machine feels snappier. It's often said that you can't perceive a speed difference of less than 1Q percent, but with the changes to the system, there is definitely a speed increase here. I also downloaded a free utility from Ziff-

ics professionals aU flit quickly to the chip king du jour, and for now at least, NVIDIA appears to be the leader of the pack. IBM, Compaq, Dell and HP are among the PC vendors incorporating Nvidia chips in their PCs, and Creative Labs and Asus

are among the add-in card makers building boards based on them. Intel is incorporating Nvidia chips on some of its motherboards. CI

Davis (hllp Jtwww.zdnet.corn) called CPUmark,

www.tc .ca

which is a less extensive processor test. In this test the 200 MHz achieved a score of 123. After the upgrades it scored 13.6. My 450 MHz Pentium Ul-based system scored 34.1. I also ran WinTune, a series of tests that can be

downloaded for free (httpl/www.winmag.corn/), which are a little shaflow but still useful. Although not as complete as the SYSmark 98 tests, WinTune 98 has one great advantage, When the test is complete (10 minutes or so) you can load the results in your browser, log

on to the company's Web page and compare your machine to hundreds of others in its database. Check it out, if you want to know how your computer stands up to others. 0

AMD Athlon debuts dvanced Micro Devices Inc., the perpetual also-ran in the Windows PC chip marathon, has announced shipment of its new Athlon microprocessor. AMD claims the new chip, running at a dock speed of 65Q MHz, is faster than any Pentium UI chip from industry leader Intel. According to AMD, dozens of PC makers have ordered the chip, including industry giants IBM and Compaq. The top-end version is not cheap, with the wholesale price for the 650 MHz chip running about $1,295. The 500 MHz version will cost about $375.

ic lighting engine, and first four-pixel ren-

PC makers have, in the past, supported "clone" chip makers such as AMD and Cyrix because non-Intel chips were cheaper and to encour-

dering pipeline. It also includes support for Microsoft DirectX 7.0 features, including

age some price competition in the Windows PC chip market. The strategy has worked: Intel has had to redouble efforts to invent new generations of chips more quickly, and has cut its Pentium U and III chip prices aggressively. Intel even produced the ultra-cheap Celeron chip Une to gain a share of the fast growing sub-$1,000 PC market. For its part, AMD suffers from a mixed reputation. On the plus side, it has developed some good products at very attractive prices. However, it has had some well-publicized quality control problems. Ironically, even Intel is probably hoping AMD enjoys a measure of success with the Athlon chip family. There have been rumblings of anti-trust action against Intel, which nearly has a monopoly on the Windows PC chip market, similar to Microsoft's alleged monopoly over PC operating systems, Just as Microsoft invested in Apple when that company appeared to be in danger of sinking, so Intel might prefer that AMD enjoy at least moderate success with its new chip. Intel executives may find the p'rospect of competing with AMD less troublesome than dealing with the U.S. Department of Justice in the courtroom.

cube environment mapping, projective textures, and vertex blending. Add-in graphics cards based on the GeForce 256 will come with a base 32 MB of graphics memory, with a maximum of 128 MB. Maximum display resolution supported is 32-bit color at 2,048x1,536 pixels at 75 MHz. NVIDIA aims to allow games designers and animators to move past the blocky, lowdefinition 3D characters and objects of the

—Jeff Evans

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Smsri Machine has a track recard far puang Iageiher superior systems, but Ihelr 500 Mhz Pen5umscreamer kr parrcuiarly impressive. Simply pui, this is the sysiem I wenied Ia keep for myself. First and faremasi, Indusian of the stunning Sony Pro Trinilran 19 Display is an incredible banus, The14.4GB IBM DeskSIar drive, whika inthis review, is one of the beat consumer drives onthe market,The Panasani c DVD and CD 4tdr ivesseal the deal, giving this Incredibly powerful warksbdan Ihe abilsy Ia double as a full enisriainment center. The unit also comes with a big bundle of praduasvsy apprce5ans, gamessnd entertainment sasvvam. Editors Choice"ransnte Camputss dry-1555

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IBM 36GB U2W SCSI 5.3ms 4558 7,200 RPM 32,0$5 IBN 15.2GB U2W SCSI 5.3ms 455B 10,000R $1,255 IBN 9.1GB U2W SCSI 5.3ma 4MB 10,000 RP55 3795 IBM Ultrastar $.1GB U2W SCSI 7ms 7200RPI5 3479 IBM DeskStar GXP 34GB ATA4S gms 7200RPBI $555 IBM Deskstar GXP 27GB ATA45 Sme 7200RPN $595 IB55 DeskStar GXP 25GB ATA4NI gma 5450RPN 3455

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I ABUS P284IB SX DUAL P-2/3 SCSI $575 ASUS P2847 BX OVAL Pentlum2I3 3415 ASUS P284I BX P-2/3AGP SCSI 3475 Mewl ASUS PSB~-2/3 64aci slots $155 ASUS P28+' Intel 450$X P-2/3 AGP $175 Newl ABIT BES P4I3 UftraDM45 $CALL ABIT BXB4 dlgBX Pentlum4/3 AGP 5195 ABIT BN4 440BX Ceieron 370 AGP 5155 INTEL MS440GXT XEON NB 150Nhs 55$5 INTEL SE440SX4 P4I with Audio $245 TYAN Single or Dual Main Boards $CALL Glga&yts AMD K-7 AMon Beard 527$ ,

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512MB 100MHz Bns CAS2 $2,995 256MB 100MHz Bns CAS2 ECC $749 128MB 100MHz Sns CAS2 ECC $349 256MB 125MHz sns CAS2 REG $699 128MB 125MHz Bns CAS2 REG $295 84MB 125NHz Sns CAS2 REG 3149

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AMD K-7 Athlan 500Nhz $1,150 AIID K-7 Athfan 550Mhz 5555 AMD K-7 Athlan 505Mhz 5550 Intel Pengumiil 555Mhz $559 Intel Pentlumds 550Mhz $74S Intel PensunHII 505Mhz 5355 Intel Penuumdfl 455Mhz 5255

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OCTOBER1999 THE COMPUTERPAPER CREATERTORONTO EDITION www.tc .ca

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Improvements in print quality and speed, along with price reductions make this an ideal season to buy an inkjet printer By Sean Carruthers

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researcherwas testing the effects of elec-

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were added. With the introduction of the three-color cartridge, users were able to switch between plain black and multi-color output. Since then, a few design innovations have helped to improve output quality. First, the black and color cartridges have been paired up in most models, for smoother printing with more realistic color blending, Secondly, improvements in the technology have allowed smaller nozzles to appear in greater numbers on the print head, increasing the resolution of the printout, and the accuracy of ink placement on the page. Lastly, the speed has Increased, partially because of the greater number of nozzles, but also becausethey can be fired at a higher fre-

o you remember the first printer you ever hooked up to your PC?For me, it was a nine-pin dot matrix printer that spit out a page of really creaky, hard-to-read text every couple of minutes. As for graphics, it could output some really blocky black and white graphs, and if it was a good day the pins wouldn't rip their way through the paper. At the time, it was amazing to be able to print out documents at home, and the quality of the output only seems shaky in retrospect. Since those days, the seemingly ubiquitous dot matrix printer has been replaced by the inkjet. Although the more general field of inkjet technology has quency. The upshot of these improvements is been around even longer, modern inkjet techniques were discovered by happy that much more can be done with inkjet accident while a He w lett-Packardprinters now than in the early days of the

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reacted to the charge, shooting out. Today's inkjet printers work on basically the same principle, except the charge is delivered to a whole array of smaller inkfilled chambers, at high frequency â&#x20AC;&#x201D; and now, the ink is there on purpose. Although this technology (known as thermal inkjet) remains one of the most popular ways of get5ng ink on paper, there are other methods in the broader field of inkjet printing. Notable among these are Canon's bubble jet technology, which is a variation of thermal inkjet, and the mechanical micro-piezo technology used by Epson in its line of inkjets. When it was introduced as a consumer device, the inkjet printer was pretty basic,' delivering text and basic graphics using nothing but black ink. The quality was definitely a step up from dot-matrix printing, but the real potential of inkjet technology wasn't realized until color ink cartridges

technology. The ability to blend ink colors at high resolution means inkjet print-

ers are capable of photographic reproduction that is almost indistinguishable from prints made by conventional photofinishing methods. This high resolution coupled with the speed also allows text documents to be printed with the speed and quality usually assodated with laser printers. We last had a chance to look at inkjets for The Computer Paperin 1998, and even then the field was quite impressive. A year later, it's even more so. While the resolution level most manufacturers use as their standard hasn't changed dramatically, some of the technology backing up that resolution has been improved. Nozzle counts on some machines are up, and droplet size is down, allowing more accu-

already low pricing on some of the models we' ve had a chance to look at this month, many manufacturers are offering substantial rebates after purchase (ask around, and you' re bound to find a couple of excellent models with good rebates). That, coupled with the adoption of higher-end inkjet technology into entry-level models, makes this an excellent time to consider buying an inkjet printer. The tests We tested all of the printers we received on the same computer system, a 233 MHz Pentium II-based PC with 32 MB of RAM, nmning Windows 98. We tested all printers using a variety of tasks, induding presentation and draft text (both using Microsoft Word 97), and for both graphics and photographic output (using JASCSoftware's Paint Shop Pro 5). Speed was also tested. The maximum rated draft speed is a bit of a minefield because each manufacturer uses different

criteria. Often a document requiring very minimal ink coverage is used, but this certainly differs from manufacturer to manufacturer. To even out the playing field, we took a full page of text and printed it out on each of the inkjets. When working with documents that require more ink coverage, users will invariably find print speeds are slower than those listed by the manufacturer. It's worth noting that results will also be affected by different system configurations. So individual users' results will vary. Prices included in this article were provided by the manufacturers at the time of testing. It's worth noting that suggested retail prices and estimated streetpricesare rate printing with lesscolor bleeding. Speed just that: suggested and estimated. Because of the fast pace of change in the is up across the board. Topping it all off, the competitive computer industry and the volatility of nature of the inkjet market has causedpric- the Canadian dollar, prices are subject to ing to drop-substantially. In addition to the Continued on page36

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TCP TEST LABS

OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

Ingalet heaven! Continuedfrom page 94

Highnghts •

some fluctuation. They are also subject to

some regional variation. •

Thecgnljiljatgg

At 720x360 dots per inch (dpi), the BJC-1000 has the lowest resolution of the printers we looked at this month. Despite that, its print quali-

•

ty was quite good. The BJC-1000 usesaone-cartridge design, meaning users have to switch between the

Canon IJC-1000 Suggested retail price: $186

•

includedcolor cartridge andan optional black cartridge depending onthe job.

planning to print a lot of text should spring for the optional black cartridge, which will be more efficient and offer crisper output.

Rated print speedsarea maximum of 4 ppm (pages per minute) in draft text mode, and under 1 ppm in color, Printing black text using the color cartridge lengthens print times.

Photographic reproduction is onthe grainy side, but is still good. It suffers a bit from the lack of the black cartridge, but not too much. An option-

When printing text using the color cartridge, black text is ragged but still readable. Users •

al photographic cartridge is alsoavailable. When printing graphics, solid colors are a bit speckled and there's little differentiation between subtle shades of black when using the color car-

in doe.

•

The BJC-1000 is a compact unit, which will save space on the desktop. The smaller design omits a paper output tray, instead feeding the sheets out to the front of the printer. The paper input area only holds 50 sheets at a

time, which maybe too small for some users (the slower print speedsmaynut makethis

INTRODU CINGTHEANGEl 8100 SIARTNOTE:

printer the ideal choice for users with larger print •

• 12.1" HPA LCD SVGA — 800X600 (upgradable)

jobs anyway). The BJC-1000 ships with the Canon Creative software bundle.

For the casual user who isn't in a realhurry

• Intel Celeron 366 MHz (upgradable)

for high-quality output, the BJC-1000 is a pretty good choice. The output is decent,

• 32MB SD RAM (upgradable)

and while the speed isn't exactly ripping, the price point is quite good. The biggest inconvenience for users will

• 4.1 GB Hard Drive (upgradable)

be swapping the cartridge between batches

• 24x CD ROM 8 Floppy Drives

of black text and color pages for best output

quality, although the included color car,tridge can handle black text if users are satis-

(Simultaneously Integrated)

fled with the quality of the output; As an

• DVD ROM 8 LS 120 Drives (optional)

entry-level inkjet, it is sure to please a lot of users. The BJC-1000 is best suited for generalpurpose home use.

• Intel 440ZX Chipset with 100 MHz FSB • Built-in 56 Kbps V.90 Data/Fax Modem

Canon IIJC-S100

• S-Video tV Out port for presentations

Suggested retail price: S374

• Ni-MH Battery (Lithium. Ion optional) • Windows '98 Installed8 Carrying Case • Only 11n X 9.4n X 1.5" Overall and 5.8 Ibs m1 yr Parts and Labour Warranty (Extendable)

($65/MONTH OAC}

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•

' plusshipping,hmullmgamlapplimhletone. pikes me esh Asamntml amlsuhjeuto rhaageeehomnofa ©1999 Angoik aregklennlImfemmhof rAI tal. AI oiherIrmlemailnme thoseaf shak mspmsleeonnms. hmchccndm ucoa.' nance

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The BJC-5100 is rated for a maximum speed of 10 ppm when using two black cartridges (only one is included with the printer). When using the

included combination of blackandcolor, users can more reallsticaliy expectprint speedsof between 4 and5 ppm.Thosewhowantfaster output of blacktext pagesshould consider purchasing theextra blackcartridge. The color cartridge comes with individual ink tanks for blackandcolor, which meansusers can replacethemseparately instead of purchasing a whole new print head.

This modelsports a resolution of 1,440x720, up fromCanon' sprevious720x360standard,and with noticeable improvement inoutput quality. • This is one ofthefewprinters in its class to handle tabloid-size (11x17 inch) paper.Although they don't fit into theauto paperfeeder, tabloid sheets can befed manually into the rear of the printer. Thosewhowant to print on larger paper Continued on pageSS

»s

8'w

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0 e

•

VltlTH PRE-I AIO ACCOUNT

* g0.29 is I» averagernonttdt cost ol our g54.N tinct. tax) annual subscriplonlNCNOIGtheBnonthbonusoler. Allsutnofp5onsntust bepaid in full, inad+ace,andquotedrnonthljt prtces4ggg includeapplicablefaces. I

4,.4 PerYear

Per Month

Unit 108 - 16 Four Season Place, Toronto, Ontario M9B 6E7 Serving the Toronto, Vancouver, Calgary, Hamilton, Newmarket, and Oshawa areas.

mQ Tcp TssT LA$$

OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EOITION www.tc .ca

•

isn't as obvious as it could be. Photographic reproduction is very good, with minimal speckling and aitifacting. Even when blown up to tabloid size, the quality of photographic output remains high. All of the pieces of the printer come pre-

Inkjet heaven! Continued from pageS6 should give this model aserious look. Black text output is verygood,although it can • sometimesappearraggedaroundtheedgeson lower grades ofpaper. Color reproduction is generally quite good, as •

attac hed,makingsetupquickandeasy. Because of the accommodation for tabloid-sized output, this is the largest unit looked at this month. Those with limited desktop space may find it's too large.

are graphics, although there is occasional slight speckling in solid patches. Differentiation between subtle shades of grey

The printer ships withCanon'sCreativePro soft-

ware bundle, which includes Adobe's PhotoDeluxe, Office In Color, Design Essentials and Web Record. One of the newer printers from Canon, this model fits in the mid- to higher-end consumer category. It incorporates a higher maximum resolution than the model it updates (the BJC-S000), but retains the larger form factor and can output on tabloid paper. While the output quality of text can be

ragged on certain paper stock, it's still quite

good, and the photography quality is also very good. For general printing, it is quite

handy andusable.Foraselectgroup ofusers, the printer's ability to handle tabloid-size sheets will ultimately give it the edge over other similarly priced printers with better

output quality, The BJC-5100 is best suited for generalpurpose home use with a focus on photo-

graphic printing, home office use, and tabloid printing.

Canon SJC-6000 Suggested retail price' .$499

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special photographic print head,which bfings the printefs total colors to six. Black text is crisp andlegible, though color text sometimesappears ragged, Draft text appearsa •

g:,

.:~::fO

oifleee iIICreaae bu'S

bit more ragged, but is still legible.

Graphic reproduction is good,with solid color patches and good differentiation between subtle

shades of black. •

;- ,~ ~ g ,.

Save time Reduce costs Remain competitive

The printer is rated for a speed of 6 ppm in draft m ode. We were able to achieveabout6 ppm

using our test pages. At times the printer puts a lot of ink down onto the page, causing potential problems with soak-

'E-Comm'sine

8$$ Security ~<

8erver t:o-location

•

rppollse arid forwardlllg

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setup. • . The maximum resolution for the BJC-6000 is f,440x720, up from Canon's traditional maximum resolution of 720x360. • Photographic reproduction is verygood,with minimal artifacts when using the color and black cartridges. For better photographic reproduction, users can replace the black print head with a

'l can pLlt my wicigets on the web snd sel f+. thsmtothevdRdr

"-':,Vp to 100MB of Neb space

comes in aseparate replaceableink tank, This allows users to replaceindividual colors as needed, rather thanreplacing thewhole print head becausethey'verun out of a single color. All of the piecescome pre-attached, for easy

•

ing (or curling after thepagedries). The BJC-6000 is abit louder than manyof the other units tested this month, whichcould

become an issue in quieter environments. There is an optional USB kit to make the printer USB andMac OS compatible. • Th e pdnter ships with Canon's Creative Pro software bundle, which includes Adobe's PhotoOaluxe, Office In Color, Design Essentials and Web Record. At the higher end of Canon's inkjet line we have the BJC-6000, which also sports a high-

er resolution and features a design geared to use ink more efficiently. The increase in print

Finally somethin for everyone! e e I I I I

quality is noticeable, with high-quality photographic reproduction and good black text. About the only thing wanting on the basic unit at this price point is a USB port built into the printer, but users who want USB connectivity (netabiy Mac users) can buy the upgrade kit. This may only be a miner inconvenience, though, as users are bound to be more interested in this printer's individual color cartridge design. In the iong run, the

ability to replace colors separately could be a big money-saver, Continued on page49

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• M

OCTOBER1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca

T C P T E$T LAB%

Canon

Canoo

LIC-1000

LIC4100

C&888 C&888 LIC4NO

Eysoo Epso& atjf losColor440 S ylos Color 740

Ioilott-Isookonl I lotslott+8&tanl l l ewlottW&konl D&SLlot 002C 0& &LI&t 000CSI S e sblot 070Cso

bubble 'et 1,440x720 192/72

bubble et 1,440x720 16Q/144

144/144

thermal ink et 600x600 304/192

thermal ink'et 600x&00 304/192

10 4 S.7 12.5 498x28x22.2 19.&x11x&.7 48d& A

8 6 5.9 13 47.5x32.5x20.5 18.7x12,&x8.1 4& dB A 13O

micro iezo 720x720 64/63 2.5 4 4 52 11.5 42. 9 x23.1x15.5 16.9x9.1x&,1 45dB A

6 4 5.2 11.5 43. 4 x29.2xt &.7 17.1x10.4x6.6 47dB A 1OO

8 4 5.5 12 44. &x18.5x35.5 17.5&x7.2x13.8 42d A 100

10 4 5.5 'l2 44.& xt&.5x35.5 17.5&x7.2x13.8 42dBA

1 black, 1 color ynn3.1/95/9&/NT arallel Canon Creative Pro software pack

1 black, 1 cotor 1 black, 1 color 1 black, 1 color 1 black,1 eachCMY 1 black, 1 color 1 black, 1 color W t n 3,1/95/9&/NT W i n 3.1/95/98/NT Wi n &.1/95/98/NT, Mac Win3.1/95/98/NT, DOS Win3.1/95/9&/NT,DOS Win3,1/95/98/NT arallel parallel rallei, serial 8, USB arallel, USB relief, USB arette, USB Canon Creative Pro Disney Daily Blast, A d obe PhotoDeluxe 2, HP Printing HP Printing HP bundle, Essentials By Design ONce, software pack Adobe PhotoDetuxe 2, Broderbund Pdnt Shop, Possibilities Office In Color American Greetings Disney Daily Blast Creatacard, StickerPix

Pdnt method bubble' I Maximum resolution d i 720x360 64/48 Noaxles black/color Rated draft speed m color 0.6 Rated draft s eed m black 4 M' b f I 3 Wei ht — k Ib 2.2 4.85 Dimensions xDxH cm 3&x17.4x16 Dimensions WxDxH in 14.2x&.9x&.3 Rated noise levet max. 45dB A Input tray sheet capacity Cartrid es Ddvers Interfaces

1 color Win 3.1/95/96 arallel Canon Creative software pack

micro Iezo 1,440x720

thermal ink'et 600x600 304/408 10 12 4 6.6 15 44x 4 3x19.67 17. 3 2x16.93x72 46dB A 150

Letter 8.5x11 in. L al 8.5x14in Tabloid 11x17 in A4 8.2&x11,69 in. 85 7.17x10.12 in Envelo es

es no es

es no

es es es

Trans arencies Glo pa r Index cards Labels

es es

Printer rice Color cartrtd e cost SR P BLackcartrid 8 cost SR P

$186 SRP $59 $46

$374 SRP $92 w/ rinthead $61 w/ rinthead

$499 SRP $69 w rinthead $60 w/ rinthead

$229 SRP $38 $46

$399 SRP $46 $46

$429 street $55 $50 .

$579 street $55 $M

$599 street $45 $50

Warren

1 ear 800-848-4123 www.canon.corn

1 ear 800-&484123

800-84&4123

1 ar 800-807-7766

www.e son.corn

1 ear &00-387-3&67 www.h .corn

1 ear 600-387-3&67 www.h .corn

800-387-3&67

www.canon.corn

1 ear 800-&07-7766 www.e son.corn

Web site

www.canon.corn

' Mixed text and color graphics.

Please note: Agpricing information is provided to us by the manufacturers or thdir representatives at the time of testing. Becauseof the nature of the industry, prices aresubject to change without notice.

Nettnicro Warehouse Sale

klyha 6smyaterSystems

60 Amber St. Unit 10, Markham, L,3R 2Z9 Tel: (905 948-8229 Fax: (905)948-1228 Email:netmicro@accessv.corn Viewsonic E77t 27 17

15" .2& $175 t 7 28 $2& e to" 2 6 $ 47 5

Viewsonic E773 25 t T Viawsonic 6773 2& 17 Veiwsoriic E790 .26 I 9 Viawsonic 6790 Z& 19 Qptiquest Q71 .27 t 7' QptiCiueat V&S $8 to'

Samsung

tT 750S $319

te goop $619

IitiHIIE

326 Fujitsu ot Qe 4.3G Fujitsu st 1 9 6.46 Fujitau st 39 6.46 Quariturnst43 6.46 Mactor $141 &,4g Fujitau $1 5&

&.46 Quaniumst Ba 8.46 Mactor $1 57 t 3G fujitsu $ t&6 1 36 Quantum $205 t 76 Fujiisu $ 2 48

t 6.26 Quant $329 9.16 Qua UW $468 946 IBM u2w $4&2 9.16se auw $778 Creative DVD35X $1 Qe ToshibaDVD6X $tt5 Mitsumi CDRW $212

Ricoh CDRW

st29

HP 7510l $285 HP &t tot $335 Y arnaha 6416 $ 4 2 9 Blank CD Sumaung Cd $1.&& B asf CD $1.5 2 M hsui CD $ 2 . 10 DK $1.99

Canon BJC-1000 $99 Canon BJC-200SE $129

Canon BJC-5000 $223

gggii5I

S3 Virge 4M AGP ATIRagaiic 4M AGP ATI Ragaiic BM AGP ATIXperi 2000 32M ATI Fury 32M Retail A&US TNT2 32M A&US TNT2 Glass 3&m Creative TNT2 1 &M Creative TNT2 32M Viper V770 Ultra 32m Viper v770 t &M Voodoo3 2000 1 6M Vouduc 3 3000 1&M Matrox G400 32M DU Matrox 6400 16M

mmgsm

$339 $399 $455 $555 $628 $309 $569

$32 $34

$56

$1 26 $194 $32& $1 26

otee $226 $146

si24 $174 $275 $185

st?&

UBR 5&K v.eo pcl Aopen S&K v.eo 40x ACER 44x Cybardriva 4&XCraaova Sox Asus

$82 $44 $56 $49 $61 $82

Sound CArd SB 128 PCI SB Live Value PIII450MHz Caleron 400 PPGA Calaron 488 Pit 400Mha PC-100 128M

Tel. ($05)73M744 Fax(005)738't570

st 3& $119 $136 $1 17 $25

$36

•

Matsonic MB/ AMD k62-400 32M Ram/&M VGA AGP Sound/Modern S&Kv,&0/Lan 44x CD-ROM4.36 Fujisu/ KB/Mouse/ATX280W Case 1.44 FDD/8 akar

$549 999 $348 $18 9 $39

Asus P2B USB MB 120INB SDRAM 100Mhz ATI-All-in Wonder Pro

1A4 Floppy Drive

SAGB UltraDINA HDD ATX Mid Tower Case 40X CD Rom Sb84 Wave Sound 200W Speaker SSK V.90 Voice INodem 104 Keys Keyboard PS/2 WheelMouse

10GB UltraDMA HDD ATX INid Tower Case Hitachi DYDEE SX Drive Sb120 PCI Wave Sound 120W Stereo Speakers SSK V90 Voice INodem 104 Keys Keyboard PSI2 Wheel INouse

$1,200.00

15" .28mm 1024'788 17" .27mm 1280a1024

$72 cl $278 $105 Danison St. $159 $235 usinass Hours Subwoofer 3pcs $35 $235 Mon . - Friday 9:00-19:00 3B mouse with Pad $5 PC- 1 00 64M $146 Sat u rday 1 0 :00-17:00 Logitach Quick Camera USB $109 Call for updated price. Geveminant 8 Corp. are wafcomad. Prices Subject to change without notice. All Pricas have 4'/o cash discounted already before tax. HP1100 HP21 00 Epson 740 Epson 440 M S Natural KB

Intel 440BX USB MB 84MB SDRAM 100INhz ATI SMB AGPX2 Video

p,soo.oo

Imago Digital Color Nloniter

•

Amber St. x

Intel Pent i um III 450Mhz

Intel P t II 400INhz

$780.00

•

Intel Celeron A 366Mhz Pll 440BX Pro USB MB 84INB SDRAM 100Mhz SMB AGP Video 1A4 Floppy Drive SAQB UitraDINA HDD AT Mid Tower Case 40X CD Rom 84 Bits PCI Sound 120W Speaker 58K V.90 Fax INodem 104 Keys Keyboard Serial Mouse

Pii 400 Mhx/PC-t QQ &4M Soyo BSA~ BX 440 ia Pill ATI Rageiic BM AGP SB 128 PCI Fujisu 8.4G/ 1.44FDD Motorola 5&K V.&0 PCI 44X CD-RQM/Mitsumi KB Supmid Case 250W ATX 300W S aker/ Inteii mouse

$1 35

2050St88100AvenueNeat Unit 2, Concord

•

caiaran 3&6/Fan 32M Ram/ Soyo Motherboard ATi Rage lic 4M AGP Fujitsu 3.26/1.44 FDD Yamaha 128 Sound Card Motorola S&k V.&QPCI 44X CD-ROM Keyboard PS2/Mouse/Pad S mid case ATX/180w S ak

st29

Asus P3BF Asus P299 Soyo BA+ Soyo ZX440 Abit BH& Asus PSAB

mmmi85 Motorola 5&k V.eo PCI

•

www.h .corn

y210 pD )32S Op

One INonth FREE Internet Access ~gg~ with Every System Purchased by sar:

Other Configurationsalsoavailable Please call for further information!

Iinifnum1 year original fnanufacturer's warranty plus 2 years labour wftrranty •

•

• •

•

THE COMPUTER PAPER CREATER TORONTO EDITION www.tc .ca O CTOBER 1999

Loxmark X11

lexmark l31

TC P, TEST LABS

Loxmark l51

Loxmark DEC Photo Jetprlfdar 6778 sayoracrlyt 656C

Xerox DocaPrlat ABC

XeroxDooaPrlat NBC

Xerox DotmPrint C11

thermal ink'et 1,200x1,200 208/192

thermal ink'et 1,200x1,200 206/192

bubble 'et 1,200x600 64/64

thermal ink et 1,200x600 48/72 2.5

thermal ink et 1,200x1,200 206/192 4

thermal ink'et 1,200x1,200 NA 5

10 6 49 46.4x29.5x22 1 8 . 1x11.5x8.6 43dB A 100

6 4.1 9 43.2x20.3x15.2 17xax5 47de A 100

5 4.72 10.4 46x 3 6.8x25 14.8x14.2x7.9 not rated 120

4 5 11 41.28x29.2x26.7 16.25x11.5x10.5 4668 A 125

6 4.1 9 43. 2x20.3x15.2 17.0xs.gx6.0 47de A 100

4 6 13.2 43.6 x17x21 17.16x6.69x8.26 52(IB A

1 black, 1 color Wi n 3.1/95/NT arallel Color ValuePack

1 black, 1 eaCMY Win3.1/95 parallel Ar c Soft PhotoStudio Suite

1 black, 1 color 1 black, 1 color Win 3.1/95/NT Win3.1/95/98 parallel arapel Live Pix Arcsoft P h otoStudio Suite

thermal ink'et Print method thermal in et Maximum resolution d i 1,200x1,200 1,200x1,200 Nozzles black/color 208/192 208/192 Rated draft s eed pm color 2.5 ~L naI 3.5 Rated draft s eed m black 4 Maximum number of colors 3 6 Wei htk Ib 1.8 4 3.72 8.2 Dimensions WxDxH cm 37.3x21.3x15.5 46, 8 x28x20.3 DimensionsWxDxH inches 14.7x8.4x6.1 18.15x11.02x7.99 Rated noise level max. 41.2 dB A 45dB A 100 Input tray sheet capacity 100 I

Cartrid es Drivers Interfaces Extras

1 color Win3.1/95/98 parallel

1 hoto,1 color 1 black, 1 color 1 black, 1 color Win3.1/95/98/NT,OSI2 Win3.1/95/98/NT,0$2 Win3.1/95/98/NT parallel parallel, USB parallel, Corel PrintHouse Corel PrintHouse Magic 4.0 Magic 4.0

es es

es no es

yes no es

es es

es es es

es es es es

es es

Letter 8.5x11 in L al 8.5x14in Tabloid 11x17 in A4 8.26x11.69 in BS 7.17x10.12 in. Envelo es Trans arencies Gloss pa er index cards Labels

es es no es es es es es es es

Printer rice Color cartrld e rice SRP Black cartrid e rice SRP

$149 ESP $59 $49

War ran Contact Web site

1 ear 1 ear 1 ear 1 ear 1 ear 800-539-6275 800-539-6275 800-539-6275 800-5394275 80IHI32-4636 www.lexma(k~dacom www.lexmark-canadacom wwwlexma(canada.corn www.le(markwnadacom www.nec.corn

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THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999

Inklet heaven! Continued from page3$

cause soakingandpaper-curling problems.

•

The BJC-6000 is best suited for more

demanding home users with an interest in

,~ T C P TEST I.ASS gQ 740 offers one ofthe highest resolutions.

•

Black text is very good, and while draft text is ragged, it's also good. Subtle shades of black aren't well-distinguished in graphics. • The printer comes with a good software bundle, including Disney Daily Blast, Adobe PhotoDeluxe 2, American Greetings Creatacard. and StickerPix Lite. The Stylus Color 440 is positioned as an entry-level printer, but it i s well-featured with great output. Users looking for faster, higher quality output should cast an eye to the 740 model, but for the casual user or the user on a budget, this has everything you' d

The Color Stylus 740 is best suited for the demanding home user, digital photo enthu-

Connectivity on this model is emphasized, with

the standardparallel port accompaniedbya USB port and aserial connector for Macusers, USB

siast, or for use in a small office or home

office (SOHO)environment.

setup was quick and easy. • The printer is rated for a maximum 6 ppm, which photo output or for use in a home office. is on the slow side compared to some of the Epson Stylus Color 440 other machines tested here. Wewere able to Suggestedretail price: $229 achieve 5 ppm. • Black text quality is excellent. Draff quality is a bit pixellated, but still readable. • Photographic output is also excellent, although the ink is laid rather heavily onto the paper, causing soaking problems and paper curling when want: good output, good support, and a good the ink dries. software bundle. Graphic reproduction is excellent, with good difIt is best suited for general-purpose home ferentiation between subtle shades of black, • Setup is fairly easy, requiring only the rear paper use with some photographic output. support to be attached. • At 47 decibels, the printer is on the loud side. Epson Stylus Color 740 Suggested retail price: $399 The whirring and grinding during printing could be problematic in quieter environments. • The 740 is also available in the new Apple iMac and iBook color scheme, as the Stylus Color Highlights i740. Owners of the older units may purchase a • The 440 has a maximum speed of 4 ppm in draft new lid in any of the five iMac colors. mode, which is about right for its price point. We The printer comes with a good software bundle, were able toget about 3ppmusing our test including Adobe PhotoDeluxe 2, Broderbund pages. Print Shop, and Disney Daily Blast. • Setup is fairly easy as all pieces except the rear This printer was a favorite when the Test Lab paper support come pre-attached. got a chance to look at it l ate last year. • The 720x720 resolution is lower than other Though it now seems a bit slower than some Epson printers, but still provides very good text of the newer inkjets units being offered, in and photographic output quality. most other ways the 740 still holds up welL Users can-upgrade the printer to support USB It offers excellent output, a good software connections. bundle, and excellent interface options. • Photographic reproduction is good, although ink ltlghllghts Where speed isn't the overriding concern, • At 1,440x720 dpi resolution, the Stylus Color is applied rather heavily, which could potentially this printer still makes a very nice choice.

Hewlett-Packard OeskJet882C Suggested retail price: $429

Highlights • The printer is rated for a maximum of 8 ppm in

monochromedraft mode. With our averagepage of text, we achieved about 7 ppm. The 882C comes with both parallel and USB interfaces. USB setup was quite easy with our test PC. When the cover is opened, the ink containers

•

slide over automatically for easyremoval,

Black text was crisp and legible even in draft Iilode. •

Photographic reproduction wasvery goodwhen using photo paper, although minor banding was present at times. Graphics print clearly, with good differentiation between subtle shades of black,

•

The printer's maximumresolution is 600x600, but it uses HP's Photo Bet II technotogy to

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OCTOBER 1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.t .ca

T C P T EST LABS

•

achieve amuchhigher picture quality. At 42 decibels, the printer was very quiet.

•

+ Get Internet music in your palm

• Portable, hghtweight, digital audio

player which can store and playback 14P3 files • CO quahtymusic without skipping

• Record and play voice messages

Ag of the pieces earnspre-attached, cutting dawn onsetuptime. HP Printing Possibilities software isbundledwith the printer andfeatures PrintMaster Geldpublishing suite, ProfessorFranldin's Instant Photo Effects. Microsoft Picture It! Express,and Oisney's Blastonlinesoftware. HP's inkjets have sometimes been criticized for their 600x600 dpi resolution, which seems low when compared to the 1,440x720 or 1,200x1,200 resolutions offered by rival manufacturers' printers. Rather than increasing the nmnber of dots, HP focuses on making the most out of the dots that are already there on the page with its Photo Ret H technology. The technology's added accuracy definitely shows in the newer members of the DeskJet line, with photographic and text reproduction easily rivaling the products with the higher resolution. Even with a lower cost, the 882C also boasts that print quality, a sturdy and very usable design, and quiet operation. Wth the addition of USB conn~vity, it offers excellent value and performance in one handy package. The Deskjlet 882C is best suited for the demanding horne user, digital photo enthusiast, or for use in a SOHO environment. Hevidett-Packard Desk)et Sf?$Cjri Suggestedretell price: 6679

• Informative LEO display • Weightonly 99 gm with batteries • Available 32/64 MB version

the 895Cxi takes. one step up to provide the same level of satisfaction for a larger office

The Z11usesonly onecartridge at a time, which

The HP Deskjet 89S Cxi is best suited for

expensive, anddoesn't producetrue black. Lexmark offers 1.200x1,200 tothe entry-level market with this printer, agowlngusers to print high-quality photographic imagesevenan a lowend model. Alsa new totheentry-level category is the AccuFeed system,which is found onthe higherend Lexmarkmadeis.This systemfeeds paperusing applied torque,and isdesigned toeliminate jams and misfeeds.evenwith thicker media.

means the user is limited to black or color. Pringng black from the color cartridge can be

environment.

the digital photo enthusiast„or for use in a • SOHO environment.

Hewlett-Packard l?eskjatE?7OCse Suggestedretail price: 6699

The Z11 ships with the color cartridge included, Users who will be printing a lot of black text

• ifighflghts • The printer is ratedfar a draft speedaf 12 ppm

for black text. Wewereable to achievejust under 8 ppm usingour test page. Resolution for the printer is 600x600dpi, but this is enhancedusing HP'sPhatoRet II technology, for better dot placement,'Re higher norris count on this modelhelps deliver the higherquality output at ahigher speed. At 46 decibels, theprinter's noise level canaccssionally be intrusive. especially theclacking noise producedwhenthe printer moves from one sheet toanother. Text quality Is excellent. It ls clearandlegible even in draft made. • Photographic reproduction is excellent, evenon plain bondpaper,Printing on photo paperyields even better results. Graphicreproductian is

should purchasea black cartridge to avoid using up costly color ink, andfor crisper blackreproduc5on. Color reproduction is generally good,although it suffers a bit from thelack af a blackcartridge. Graphics reproducefairly well, with good differentiation of shadesof black, althoughcolors are a bit light. Black text is a bit muddy when using the includ-

ed color cartridge, but is generally high-quality and legible. Printing with the black cartridge

• •

makes text crisp andlegible. In draft mode,text is a bit moreraggedaroundthe edges, but is slill very legible. At just over 41decibels, the printer is very quiet. When thecover Is opened,the cartridge moves aver for easyremoval ar changing.

excegeril, with good dNerengation between sub-

• Optional digital camera module •

ROM RIVE

igg blights • The printer is ratedfor a maximumof 10ppm in monochrome draft mode, but it will mare realistically deliver between6 and 9 ppmwith higher coverage oftext. Addingcolor text drops that score to between 6 and7 ppm, which is still quite good. • Black text wascrisp andlegible, evenin draft mode. •

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Color print speed was generally quite good, and reproduction was excellent when using photo

paper. Photographic reproductionwasexcellent Graphic reproductian is verygood. Theprinter handles subtle variations in shadesof blackweIL • The 8950xI comeswith both parallel andUSB inter faces.TheUSBsetupwasquiteeasyonour •

• •

test PO.

The 695Cxihasa maximum resolution of 600x600dpi,whichisenhanced usingHP's PhotoRet Il technology. At 42 declbels, it printed quite quietly.

When theeever is opened,the ink containers slide overautomatieagyfor easyremoval. • Ag of the piecescamepre-attached, euNng dawn setup time. • The printer comes with HPPrinting Essentials saftwareGO,which includes Office In Colorand Photo Recall. The 89SCxi is a bigger sibling to the &82C in a few ways. Although it is still the same physical size and has the same interface options, it offers better and faster reproduction of both text and photography. Where the 882C is perfect for more demanding SOHO users,

tle shades ofgrey. In addition to the parallel Interface, the 970Cse has USB connectiv@ for greater gexibility. The printer comes with an twowided printing

module thatcan beattachedto the backof the machine asneededar simply Ielt on full time. • Ag the pieces comepre-atlached, for quick and easy setup. • When the cover is opened.the Inkcartridges automatically slideover into loading/unloading position. • The printer comeswith an HPsoftware bundle

We were a bit shocked when we found out how inexpensive this printer Is, because it manages to take a number of things that Web PrintSmart,and Fontgmart, aswell as By have been featured in Lexmark's higher-end Oesign OfficeandONceIn Color. This model is the newest addition to HP's printers and brings them down to the entryextensive line of inkjet printers. The 970Cse level field. The biggest sacrifices here are its fs rated at a speedy 12 ppm, and offers excel- s inglewartridge design an d s lo w p r i n t that includes Instant Oelivery, Photo Web site,

lent quality output of both text and graphics.

speed — it is a lot slower than other models

using the same technology. Those are very small prices to pay, however, for a printer Although the printer's maximum resolu- that offers so much high-end technology at tion is 600x600, HP's PhotoRet ll technology such an affordable price. The Lexmark Z11 is best suited for generproves once again that it's not necessarily how many dots you have, it's what you do al-purpose home use, and for home office with them that counts. The induded duplex- users on a hght budget. ing (automatic double-sided printing) modLexmark Z31 ule is the icing on the cake. The HP DeskJet 970Cse is best suited for Estimated street price: $279 digital photo enthusiast, or for use in a Rig hllg his • The Z91 Isratedfor a speedof 6 ppmin black SOHO environment. and 3.5 ppm incolor, but wewereable to achieve aslightly lower number. Letrmark Z11 • All of the pieces comepre-attached. PapersupEstimated street price: $149 ports fald down andthe paper output tray slides Hlgbilghls under themachinewhennot in use,making • The Z11 is rated atppm 4 for blackand2.5 ppm setup quick andeasy. for color output, whichputs it at thefront of its • The Z31 uses dual a -carlrldge design for optimal category in terms afspeed. Wewere able to print quality without cartridgeswitching,-The achievebetween3 and 4 ppm. • Most of the piecescomepra-attached, wgh only printer ships with oneblack andanecolor cartridge. Userscan replacethe blackcartridge wilh the rear papersupport requiring installation. The photographic output quality is excellent right out of the box.

THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999

•

• •

•

an optional photocartridge for better photographic reproducgon. The printer is capabl ofea resolution of 1,20Qx1,200,for high-quality text andgraphic reproduction. Photographic reproduction was excellent. Like theZ11,the 231usesthe Accused system to prevent paperjams andto automatically feed paper of varying sizes. Black text Is crisp andreadable,evenin draft mode. Photographic reproduction IsexcelienL When thecover is opened,the cartridge moves over for easyremoval or changing. The 231 comes with Coral's PrintHouse Magic 4.0 software.

•

Control Panelsolvedthis fairly easily. At 48 declbels, theprinter operatesfairly quietly. Black text is quite crisp andlegible. Qraft mode black text Is moreragged, but still quite legible. Color reproduction is good andphotographic reproducgon isexcellent. For better photographic output, userscanInstall a photo cartridge instead of theblack cartridge, bringing thetotal number of colors to six. Graphic reproducgon is generally quite good, although subtleshadesof black weresomewfxrt

indistinct, and attimes the Z51lays the ink abit heavily onto sections requiring morecoverage, leaving thepaper soggy. • The 251usesLexmark's Accu-Feedtechnology, for more accuratepaper feeding andalignment. • Ail of the pieces comepre-attached, for quick setup. In addmon,the paper support folds down and acts as adust cover overthe paper input area, whenthe machine is not in use. • The Z51 comes with Coral's PrlntHouseMagic 4.0 software.

TCP TEST LABS

While the Z31 offers highland technology in

a lowermost padtage, the Z51 goes one step beyond. The Z51 incorporates a new print head technology featuring smaller droplet size for more a~ repr o duction fess overlap and bleeding), and bumps up the print speed substantially. A bit of paper curling could be a problem for sheets with higher ink coverage. Otherwise, this printer offers exceptional output for both text and photo-

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Web Design R Hosing As you'd expect from the name Z31, this printer is positioned smack-dab between Lexmark's Zll and Z51 models. It's faster than the entry-level Zl 1, provides highquaiity output, and features the paper handling and tw~ rt ridge design of the higher<nd Z51 version. Those looking for even faster

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output should read on for the Z51 model, but the Z31 is a perfect compromise for users looldng for high quality and performance without having to spend too much money. The Lexmark Z31 is best suited for the digital photo enthusiast, or for use in a SOHO environment.

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Lexmark refers to theresolution of the Z51 as 1,200x1,200-plus, The "plus" indicates the

smaller drop sizeused. which results in less overlap andmore accurate reproduction. • The printer is ratedfor a top speedof10 ppm. butwe achieved between7and8ppm. • The printer candetect whatIdndof cartridgesare Installed, whichsavesthe usersomeconfigura•

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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION wwvv.tc .ca

Inltjet heavenl Continuedfrom page 46

•

• Text quality is good in both reguland ar draft mode. • Photographic output is verygood. • Most of the piecescomeattached, requiring only

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the installation of a paper support to set up.

Xerox DocuPrlnt XISC Suggestedretail price: 8279 Highlights • The XJBG has a top resoludon of 1,200x1,200 dpi for very high-quality output. • The printer is ratedfor 8 ppmoutput. Wewere able to achieveabout 6 ppm. • The sheet-feedingmechanismautomatically adjusts for paperthickness, to avoid jamming and misfeeding.

•

The printer comeswith Xerox's' three-yearwar• ranty. • Xerox is well-known as a document company, and its inkiet printers are a good addition to its long line of document-creation devices. At the lower end, the XJ6C offers a lot of quality for a fairly low price. The separate color ink tanks offer a bit of efficiency that many users will find very attractive. The longer warranty period is also a nice bonus. The Xerox DocuPrint XJ6C is best suited for general home use with occasional photographic output.

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Black text is very crisp, and draft mode output is

very legible. Photographic output is excellent. Forbetter photographic output, userscan replacethe black cartridge with aphoto cartridge, bringing the

total number of colors to six. Graphics reproducewell, although there isn't as much dNerentiation betweensubtle shadesof black as with othermachines. At 47 decibels, the printer may be too loud for

some quieterenvironments. Setup of this printer is a bit more involved, requiring the attachment of a few pieces.

The pdnter featuresXerox's three-yearwarranty. The printer ships with acopy gf Arcsoft's PhotoStudio Suite.

The XJ8C is a step up on the quality ladder, with high-quality output both for text and photographs. The machine would be a great addition to any desktop where both text and color output are needed. Xerox's very long warranty period only bolsters that. (Note: This model is now officially out of active production, but will be on store shelves for a while longer, at a discount from previous

pricing.) Continued on page$0

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By VINCE QI BEREARDO Placingyour company ou the Internet can bea perp lies coseuaiag yrocess ii you do nothave allthe facts. Seme Internet companies actually increase

thc diRcultfca invelved by «sing a lot

your corporatename ia registered as

ouHuc you need to ensure your ISP haa

teu thouaaudnew names are being the abiHty to meet all your future

Echo Online2

r egistered e ach d a y b y o t h e r Internetneeds. Echo Online has ths bmdneaaes. If you do uetget your fastestpossible dhcct connection to When customersaah ua what aervi~ name secured aeon, it is lihely another the globalInternet backbone. Our business wR tahe it. computers are allstate ef the art, we offer, we like to say cFcrptkkgl profeaaienallymaiutaiued Unix aud NT Echo OnHnc is truly a full service ISR

servers with unsurpassed speed and of coufusmg computer terms. At Echo What is Next2 OnHnc webelieve our customers should reliability. Our network always haa an be fully informed about how the Once you decideto ge Hvc on the abundance of available unused Internet can serve their business Internetthe next step ia to have your resources. This means that our before going online. We believe iu web site "Virtually Eoated" by au customer'aweb aitea are never slew or commmdcatingwith eur customers iu a Internet Service ProviderESP} such «s uurcliable. Our expert staff ensures straightforwardlanguage that results Echo Online. Virtual Hosting is ahuply that eachserver meets the most up to iu fast aotutiona te auy I n ternet w hen we provide space fertheworld to date technology to avoid intruaiou objective. Regardlessef the cise of see yourcompany at it'a own usmc from maHcioua outside sources. In your company we cau provhle the such as w w w.yourcompauy.corn. additionto our fully redundant data appropriatesolution to yeur Internet Virtual Eestiug ia an extremely storage,all systems are completely ucels. Hercare some clear facts your reliableand affordable way for auy bached up severa15mea a day. bassness should be aware of to ensure company te have a professional 'Echo Quliue haa a professional staff the correctchoices are made when presenceon the Internet without the that fafuHy versed in aH forms of going online. need to purchase auy Internettechnology. Our network ia computer ecpdpment. Imleed, some uudntainedentirely by hnowlcdgeable Where to Begin companiea who uae Virtual Eoatiug do experts with years offormer work uot even owu computers! Yct these -'. .experience. We are uot forced te The Srat step n gettiug companiea stiH loch high tech by constantly train new employeea aa ouhne iato register a same for your havingtheirweb «ite has~ on our larger %Pa de. In fact,most of the company. Itia far mere professional ultra highapeed digital uetworha. staffst Echo Online have been using forabuaiueas te use it'sown name fora the Internet since before it was w c b a dd r e s s ( i e . commercially available or commonly www.yourcompauy.corn} aa opposed to known tothe general public. Wc think using along and hard,to remember Iu addition to having Virtual Eoalh~ of some of our staff aa the original addresssuch as those provided forf' rcc apace,you will of course also need te pioneirs efthe Internet world. At f'rom most Internet providera fie. have a wcb page. I f your company thnes other Internet compauiea iu customers/yourco www.y alreadyhaa a web page, trauafemug it Toronto consulteor staffwhen they m pany}.These days even the smallest

expen sive

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businesses are ouhne, so it is important that yourcompany ahouM also have a professional loohiug web site with a rcgiatcred name. Another bcuelt

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answers All of ourservices«re dhected towards providtugthe highest quaHty aoluthna for yeur business'aInternet needs. Other ISPs may t hink t hat t heir customersare hhe bablea who willeat

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to auswer any cycestiona youhave. Tell ua aboutyour Internet rcydrements ao we csn provide a custom tailored program that beatSta your business. W e cau haveyour business online in a

few days evenif your company haa never useda computer. We guarantee

than an Email address such aa operations te multhuilliou dollar public companiespop up and charge pricesfar N bob8748@yourISPcom

corporations. Our introductory wcb site design begins for as little as How can I get my Owm Kame $12Q,OO aud provides a complete profcldoual Internet presence for Registered2 small businesses. Larger companies One ef the engineers at Echo Online can cau tahe advantage ofour web site esichlychech to see ifthe name your design team that aymialisea iu fuQ company would Hhe to obtain is custom corporatedesign and database available. We can then register 5 to integration at a highly competitive ensure noother company cau uae itiu prim the future. We cau rcgiistcrauy Choosing am ISP biamoaa nameregardlessofwhether R ends in "cern" "uet" "erg" or even if it iaa Canadian name that ends with With ao many ISPa offeri n what seem "ca". Even if your company does uet to beshuHar services it can oken be a

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mightlook Hhc a good deal atBrat,the Echo Online Isternet Inc. level ofservice cau never compare. Last year a Torontobaaed ISP with . Corporate Services 8200 subscribers completely QQ5-896-2000 disappcarcd without notifying their customers. The subscribers of this ISP 1-800-551-2319 thoughtthey'were gcttiug a good deal by paymg around 50/o theprice of Head OKce what some ether ISPa charge. 2325 HuroatarioStreet However,when their ISP vanished the customers lost the access they prepaid Units 18A and B for,their Email aud their web pages. Mississauga,Ontario Would you Hhe tehave to exphdn to LSA 4C7

uccd a web page right away, it is dauntingtash to choose a particular yourboasthatyour cerporateInternet extremely important to guarantee that ISR Ifyour business intends to grow presencejust vanished becmme you http: //www.eol.ca wanted to save 45.00?

~ i

Tco TEST lASS

Inkjet heavessl Continuedfrom page 48

OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

High lights •

With a maximum resoiubon of 1,200x1,200 dpi, this printer is a good choice for high-quality text

The Xerox DocuPrint XJSC is best suited and photographicoutput. for more demanding home users, digital cam- • The printer is ratedfor a top speedof 9 ppm.We era enthusiasts, or for use in a home office. were able toachieveabout 6 ppm. • Black text is crisp andlegible, evenIn draft Xerex DoctsPrlnt C11 mode, • Photographic reproduction isexcellent. Suggestedretail price: $299 • Graphics print well, with goodsolid colors, and good differentiation betweensubtle shadesof black. • At times theink is applied to thepaper rather heavily, whichcouldcausesoaking problems, or paper curling asthe ink dries. • At 52 decibeis, this is the loudest printer tested this month, whichcould beof concern to users •

•

in quieter operating environments. The printer also comes with Live Pix software. Quite a bit of setup is required, with a number

•

of pieces to beattached.

Although the speed is on the slow side (as

As with other Xerox products, the DocuPrint C11 with other printers at this price point), also comeswith a three-year warranty. the Zll f e atures technology straight out

The DocuPrint Cl 1 is one of the workhorses of the highg,,end of Lexmark's consumer of Xerox's inkjet printer line. It's got great inkjet line, including 1,200x1,200 resoluresolution, excellent output quality for both tion a n d t he Ac c u-Feed system. text and photographic material, and is gen- Considering the quality you get for this erally speedy. The higher price may put off low price, it may even interest more some more casual users, but those looking demanding usersl for a dependable printer should find this one meets their needs quite well. Hewlett-Packarsl Deskjet 970Cse The Xerox DocuPrint Cll is best suited For sheer performance, this model is a winfor digital camera enthusiasts, or for use in a ner. It has a high print speed, features both SOHO environment. parallel and USB connections, and has outstanding print quality. The photographic reproduction is so good that it even looks amazing on plain paper. Although higher IIl~ii I@ l.exmark Z11 priced, those who are looking for high-quali-

889P'S Chaiae

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca OCTOBER 1999

NKWS

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U.S. legislation drives PC users to Canada

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MONTREAL (NB) — A proposed U.S. Justice Department bill that would allow police to secretly enter homes and disable security features on computers has driven tens of thousands of Americans to request privacy protection from Canadian firm Zero-Knowledge Systems, the

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which uses a sophisticated network of encoding and remote servers to obscure Internet "trails."

"We' ve received email, telephone messages, and thousands of Freedom beta sign-ups from people looking to secure their privacy. It's highly ironic that a Canadian company is being flooded by requests to protect American citizens from their own government," Hill said. Zero-Knowledge is presently beta-testing Freedom, which provides "total" privacy for

Web, email, newsgroup, and chat-room activities by encrypting data and rerouting it through independently operated servers scattered worldwide. Hill says an improved beta version will soon enter testing and that, based on the latest flood

of interest, his company is scaling-up to accommodate what he says will be, "millions and millions of computer users all over the world," once the product hits the market later this year. According to reports published since the the announcement of the legislation, U.S. officials will seek authorization through the Cyberspace Electronic Seel/rity Act for FBI and local police to covertly enter private homes and disable computer encryption programs. The pro-

posal would dramatically increase police powers by allowing agents to tamper with personal computers to surreptitiously monitor personal communications. "It's disappointing that U.S. consumers must look to other countries for protection from a government they feel is overstepping its investigative authority," David Sobel, general counsel for the Electronic Privacy Information Center in Washington, told Hill following the

announcement of the proposed bill. "The United States should be in the forefront of privacy technology, not trying to circumvent it." Montreal-based Zero-Knowledge says it benefits from Canada's support for the development of strong privacy solutions, in contrast with what it says is the U.S. government's stringent controls on encryption and privacy technologies. 0 Zero-Kno wledge,httpf/www.zeroknowledge.corn

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gQ N ElN $

Adobe, Corel launch new color,

publishing products at Seybold Public beta fer Acrobat 4.0 for Mec Sy s temsissuedan openlnvitationtoMacintosh The featured plug-ins perform functions • Web Capture, for converting Web pages or sites into Adobe Portable Document At the Seybold SF '99 publishing conference, users to putidpatein the publicbeta testing for previously only available to Windows users. Format (PDF) files, which can be saved, According to Adobe, the four plug-ins are: held in San Francisco in late August, Adobe its new Acrobat 4.0 Mac plug-ins. viewed offline, printed, or stored; • a plug-in that supporbi digital signatures for authenticating and safeguarding data; • Document Compare, for opening two or more PDF files side-by-side; • and a plug-in that aaows Acrobat users to automatically send Ilies via email. The minimum Mac system requirements to run the plug-ins (which can be downloaded at the Adobe site) are a Power Mac running System 7.5.3 (8.6 is required for Web Capture), with 6 MB of RAM for Acrobat, 60 MB of available hard disk space, a CD-ROM drive, and an Acrobat 4.0 licence.—MJ

mi in

Adobe,http//betat.adobe.corn/ acrobat macplugin /download.html

Adobe unveils PressReady

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Adobe also announced the release of PressReady, its professional printing and proofing tool for select desktop color inkjet printers. The software is a new host-based Adobe PostScript 3 RIP optimtaed for professionallevel desktop inkjet printers. It indudes advanced color management based on ICC color profiles, along with tools to create and print color-managed PDF files. The company says PressReady allows users to create affordable, high-quality color prints from their inkjet printers using Adobe PostScript 3, Adobe PDF technology and industry color standards. For graphics professionals, Adobe says, it offers representative color output earlier in the print publishing workflow, and reduces the chance of costly mistakes when print jobs go to press. "The goal in designing this product was to deliver industry standards to the desktop in an easy-to-use utility based on the environment graphics professionals already know," says Susan Altman Prescott, director of marketing for Adobe's,professional printing products. PressReady includes a free 18-month subscription to the PressReady Internet Update Program, which allows partidpants to download software support for new printers. PressReady currently supports the Canon Continued on puge$6

THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca OCTO8ER 1999

uno ers ree t ar i c e a s Starportal to enable browser access

SACK :=TO:-'SCHOOL SPECIALl"" '= "-'

: =: :

to office productivity tools Sy Sob 1Noosls NEW YORK CITY (NB) — Sun Microsystems

tion from Microsoft's product to Sun' s product much easier, according to Sun president and chief operating officer Ed

I nc. is t aking o n

Zander,

M i c rosoft Corp. b y

'announcingthe purchase of a company whose products are Micorsoft Office-like, but that can be delivered to any Web browser. In the process, Sun's vision of "networked computing" or "networked services" has taken a big step toward reality. Sun called its new StarPortal a "major initiative" that will move word processing, presentation graphics, spreadsheet a nd other office software tools off t h e

desktop to any Web browser — and eventually to portable devices. Sun officials announced the StarPortal initiative and discussed its networked ser-

StarPortal is essentially a Web-based version of Staroffice that combines a Javabased client with the software to enable browser access to o f f ice p r oductivity

tools. Through StarPortal, users will be able to access their office "desktop" and synchronize changes from any Web browser.

Software developers will be able to integrate StarPortal features via a component model Sun will develop, company officials also said. Through this program, for example, a Web-based financial service could embed within an investment application a basic spreadsheet component,

Set-up E-mail and Web Page Technical Support • 56K Digital Technology

vices future at a news conference in New York City in late August. Sun is carrying out its plan via its proposed acquisition of Star Division Inc. of Fremont, Calif. Financial details of the buyout were not made available. In order to entice users away from products like Microsoft Office and toward

which would then be made available to customers through a Web browser. Sun will also provide source code under licensing terms, officials said. The

its StarPortal product, Sun will offer the

fications to these technologies and provide t h e s o u rce c o d e u n d e r S u n' s

ince 1989 The Connection is one of the first ompanies to offer Internet service to Canadians. ou know you' re getting a dependable service.

Community Source Licence. Staroffice and StarPortal are also multi-platform capable, Zander said, meaning the products can run on Solaris,

e Connectionoffers reliable Internet service and conomical rates for complete personal use, small usiness and virtual Web hosting.

desktop version of Staroffice for free via download at its Web site. A CD-ROM of the software is also available for a US$9,95

shipping fee. Printed documentation and support can also be purchased. The Staroffice software is completely compatible with the Microsoft Office product family, including Word and Excel, and is designed to make the transi-

company will make available the binary version of Staroffice to end-users and the binary version of StarPortal to service

providers. Sun will also publish the speci-

%he Connectionmeets your Fersonal and rporate needs! 'Itle make it easyi

Linux, OS/2 and Windows. StarPortal is

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Web applications that cannot handle fat . clients like Microsoft Office. "We' re not interested in going out and trying to compete with Microsoft's Office fat-client product," Zander said. "This is a network play, this is a service-distributed play, this is a Net economy play. This is a play to enable users to get easy access to simple office productivity applications from the network." Early-access versions of the StarPortal office productivity suite will be available later this fall. The company said it is targeting spring 2000 for final delivery. Sun will sell service and support for StarPortal, officials also said. Sun said it will work with key partners like certain Internet service providers (ISPs) and network hosting services to accelerate the adoption of StarPortal. The new strategy fulfills Sun's "anyone, any time, anywhere from any device computing" strategy, Zander said. "It' s

building Webtone and datatone that' s synonymous vrlth dialtone." "The network's where it's at, and applications and services [will] move to the network," he said. Sun and its partners will move services to the network by building powerful back-end servers with the space and transmission capabilities to store these applications in a secure environment." Sun's goal is not modest: "To Webenable and browser-enable every device that has a microprocessor in it; whether it's your car, whether it's your television, vrhether it's your desktop, whether it' s your airline seat or hotel room," Zander said. Sun aims to "provide the network infrastructure in terms of software and technology to allow you to connect these Web front-ends to these very sophisticated back-ends through a portal-based computing environment." Staroff ice,httpJ/www.sun.corn/staroffice

Adlohe, Corel leuncla new products Continued from page$4

trol over their color quality. In addition to the two main appBcaiions —CorelDraw 9 and Corel Photo-Paint BJC-8500, Epson Stylus Color 800, 8SD, 9 — the suite i n cludes: Heidelberg IS20, and 3000 models, and Hewlett- ColorOpen ICC LE for generating color Packard DeskJets 89SC, 1120C, and profiles for input, display and output 2000C. The list of supported devices will devices; a monitor luminance sensor; Agfa ITB Scanner Target for creating ICC probe updated at the PressReady site. PressReady has an estimated street files for scanners; The Secrets of Color price of US$249, with a special introducto- Management and FromDesign to Distribution ry offer of US$149 through Dec. 31, ln theDigital Age,in PDF format; The Color Guide and Glossary,in PDF format; Corel 1999.— Mf Adobe, httpJ/www.adobe.corn/prodindex/press- Service Bureau profiier; Microsoft Visual Basic for Applications 6.0; Canto Cumulus ready Desktop LE 4.0; Bitstream Pont Navigator; CoreITexture; CorelTRACE 9; CorelCorelbraw now ln color Corel Corp. has added color management Capture 9; Digim are Digital Watersoftware from Heide l ber germarking; Human Software Squizz!; and a Druckmaschinen AG to its CorelDraw 9 library of graphics, photos, and TrueType Graphics Suite, calling the new version fonts. The Premium Color Edition will be CorelDraw 9 Premium Color Edition. Corel says the new edition, which has available in English, German, French, a suggested retail pdce of $1,550 (or $775 Italian, Spanish and Brazilian-Portuguese to upgrade from competing products), within 60 days df the North American offers service bureaus, output centres and release. A Japanese language version is professional designers phenomenal con- scheduledforrelease in 2000.— MI

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- oo

NKWS

an wa on i in u

Microsoft, Fatbrain, Adobe unveil new reading technologies, services

onsumer skepticism and high prices will be a driving force in the growth of the have been blamed for the slow adop- . emerging e-book market.

electronic-reading devices with its high-quality typography. He predicted that in fewer tion of e lectronic-book (e-booki The application i s p r opelled by than 15 years, more than half of all book Microsoft's ClearType technology, which the titles sold will be electronic. "Advances in devices, such as the Rocket eBook and SoftBook, and e-book technology in general, company says makes digital text as readable computer displays and storage have made In late August, however, Adobe, Fatbrain and as the words on a printed page. Microsoft electronic reading possible," Brass said, Microsoft each announced new electronic- Reader also comes with a built-in dictionary "Microsoft Reader will make it widespread reading technologies and services that may and storage capabilities, tools to help users and profitable." help speed the pace of acceptance. jump to any part of the document they' re Microsoft, http: //www.microsoft.corn

reading, and a copyright-protection system. MicrosoftReader NB — AtSeybold SF '99 publishing conference in San Francisco, Microsoft Corp. introduced a software application it claims will make it easier for computer users to read text on their screens. The software giant is hoping the Microsoft Reader's clean, uncluttered copy

The company expects to ship a beta version of Microsoft Reader in the fall, but did not reveal an estimated price for the product. In his keynote address at Seybold, Dick Brass, vice-president of technology development at Microsoft, claimed the Microsoft Reader will change the pace of adoption of

Adobe Systems Adobe Systems had e-book news of its own at

will allow publishers and retailers to make electronic content available for distribution and sale over the Internet. The partners include Bames BT Noble, Everybook, Fa t b r ain.corn, 1st B ooks, Glassbook, Iornega, Octavo, Salon.corn, Seybold Publications, Simon R Schuster, and Xerox. "Our objective is to provide publishers, distributors, and retailers a quick and secure route to distribute and sell documents via the Internet," said Joe Eschbach, vice-presi-

Seybold, announcing the pre-release of two dent of Adobe. "Since many publishing new technologies, Adobe PDF Merchant and Web Buy, for testing and implementation by

a group of Adobe partners.

houses already use PDF for printing and archiving, we wanted to develop a technology built from the open, publicly available

The company says the two technologies

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WHAT'S NEW

Continued from page14

become popular. AltaVista, the original giant computers earlier this year. In that case,Sony of Internet search engines, seems to have San Diego software company from selling an won a temporary restraining order, which adapted that theory to the Internet age, by hanging out a sign on the Web that offers emulator that allows PlayStation games to Connectix is now appealing. freeInternet service. run on PCs. The result has been a stampede, with a Free beer strategy, AltaVlsta st yl e The U.S. District Court for t4e Northern new subscriber registering every five seconds, District of California denied a motion for the on average, since the service launched. injunction that Sony had been seeking AltaVista representatives are confident the against Bleem Inc. new service will easily reach iis target of one "This decision is huge for Bleem," said million users by the end of the year. David Herpolsheimer, president and chief Although many European Internet serexecutive officer of Bleem in a statement. vice providers (ISPs) offer free basic Internet The ruling means Bleem can continue .-IlltÃ~ N Q A%%A~ ~ ~ at service, anything approaching a full-featured developing, marketing and selling its emulaInternet subscription has generally carried a tor software in the run up to a trial, which has price tag in North America. been set for April 24. Bleem saysit has already ANA4 t Sf aw r ~ a AltaVista's solution has been to incorposold 80,000 copies of the emulator, which is rate software from 1stUp.corn (a company. designed for use on Windows-basedPCs. Mlc(OPUM ~ AltaVista has a 19.9 per cent stake in), which A Sony representative in Tokyo declined combines a sophisticated automatic subto comment on the ruling. scription signup service with a micro-portal Sony is alleging copyright infringement Web browser. and violation of trade secrets against Bleem The micro-portal is key to the free subin developing the device. Similar charges There's an old saying that hanging out a sign that were brought against Connectix Corp. that says free beer is the quickest way to scription, since it remains visible and plays a mix of user4etermined information content for Its Virtual Game Station system for Apple

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or buying expensive plug-ins!Basehint ShopPro8 is loadedwithmanynewfeaturesthatwiUimproveand enhance yourW ebgraphicsandphotoediting projeds. Advancededitabietext andgraphic designtoolswill enableyouto easily create, edit andproduce professional-qualily graphics. New featsnaVectordrawingtoots• Editabtetext withtet on apath• Nulticolcurgradient options • New image effectsanddeformstiocs• Colour adjustaent Layers• Expandeddigital camera support • Multiple imag e printing• Digital wstermarldng• AnimationShop2 • Special efIeds, tectutes,andfilters • Enhanced BrowserIbr more powerhI filemanagement Jgsc Softvgare

E-booh bandwagon fllllng up Continuedfrom page $7

Fatbrain.corn has lofty goals for its new service, which i s c a l led e Matter. Fatbrain.corn chief executive officer, Chris

format they already use. With more than

MacAskill, predicts eMatter will take the pub-

free Acrobat Reader software, is the mecha-

No needfor importing gtaphicscreated in otherapplications

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guishable from ordinary dust. Unlike regular wisps of bellybutton lint or cat dander, however, MEMS would be packed with microscopic wireless transceivers, sensors, lasers, and wrapped in a selfpowering skin of solar energy cells. According to Randy Katz, an engineer working on the project at the University of California at Berkeley, research prototypeson a much larger scale (5 mm long) have already been constructed. Says Katz, "This remarkable package has the ability to sense and communicate, and is self powered." Katz publicly revealed the project at the Mobicom 99 mobile-computing conference in Seattle. He claimed that in tests, transmissions from the MEMS prototype were monitored from a range of 21 km (13 miles). Katz said a basestation or receiver unit could be a handheld device, much like a pair of binoculars. Applications for smart dust might indude surveillance of hazardous locations and space exploration. Future developments in smart dust, Katz and advertising. And therein lies the key to the claimed in theNew Scientistreport, indude mystery of how AltaVista can give away free building distributed intelligence into the Internet service—users have to put up with dust to produce "swarm behavior." New Scientist,httpl/www.newscientist.corn/ns/ some advertising on their desktops. The free 19990828/newsstoty2.htmi service is not currently available in Canada. In other news, Compaqsold a majoflty of its AltaVista division to CMGI Inc. AltaVista is IBM Netflnlty servers under $$,000 now AltaVista Company, a self4escribed pre- IBM Canada has announced the release of mier online mediaandcommerce network —JE the Netfinity 3500 M10 server, aimed at businesses that need a cost-effective networking solution based on either the Microsoft The dust may bewatching you It may just be the silly season, but a report in Windows NT or Linux operating systems. The Netfinity 3500 M10 is certified as the New Scientistdaims that digital smart dust is being developed that could eventual- compatible with the four current major flaly be floating around inside your house, vors of Linux, which have becomeextremely popular as the OS ofchoice for cost-effective, watching you. According to a report in the current reliable Web serving. I B M c l aims the online edition of the magazine, a serious Netfinity 3500 also offers full RAID hard attempt is underway to develop microme- drive array support for Linux. The company also claims the 3500 M10 chanical systems (MEMS) the size of dust motes, which would be light enough and Continued on page60

70,000 Acrobat Reader downloads per day, lishing world by storm much as eBay and have influenced theauction Adobe is expanding the market and building M P3 technology and music arenas. the technology to facilitate its growth." The company is targeting both authors Adobe PDF Merchant is a server-based technology that can be integrated into exist- who can't find publishers and publishers ing ecommerce and transaction servers. It who want to deliver content that is often manages encryption of PDF files and the dis- costly to print, such as outcf-print materitribution of keys to access them. Web Buy, als, training manuals and company. research which Adobe will indude as a feature of its papers. EMatter also allows magazine pub-

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nism that will allow consumers to purchase and view electronic content produced using Adobe PDF Merchant. Acrobat Reader with Web Buy will be available by the end of the year, and AdobePDFMerchant in early 2000. The pre-release of the Acrobat Reader with Web Buy and a demo of the buying experience, which includes downloadable electronic content, is available at Adobe's Web site.— Megan Johnston Adobe,hiipJ/www.adobe.corn

lishers to resell articles that have been printed in previous editions.

An author who wants to publish a document uploads it to the Fatbrain.corn Website as an Adobe PDF,Microsoft Word, Postscript, or text file, sets a price, addssummary information and places it into one of thousands of subject categories. Foreachdocument sold on Fatbrain.corn, the author gets a 50 percent cut. To entice new customers, the company is offering 100 percent royalties on all work sold between Oct. 18 and Jan. 1. Authors will also be charged a monthly listing fee of $1 per title starting in April. Fatbraln.corn'selwatter Fatbrain.corn-is offering several titles for NB — Fatbrain.corn, an online seHer of technical books, introduced a technology that free as an introduction to its eMatter service. lets book publishers and individual authors You can search by topic and download titles sell digitized documents online and keep at the Fatbrain.corn site. Ci Fatbrain.corn,htipl/www.fatbrain.corn/smatter/ half the profits. '

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Intel Celeron 366/400 (w/o Fan)............ . Intel Celcron 433/466/500 (w/o Fan! .... Intel Pentium ll 400 {w/o fan)... Intel Pentium 111450/500 (w/o fan)........ , Intel Pentium 111550/600 (w/o 1'an)...,....

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M741LMRT MICRO ATX FORM FACTOR

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Intel Celeron 366/400 (w/o Fan).....,.... Intel Celeron 433/466/500 (w/o Fan) „ Intel Pentium II 400 (w/o fan) .. Intel Pentium 111450/ 500 (w/o fan) ..... Intel Pentium HI550/600 (w/o fan)......

...........,. $272/ $292 ,....$320/ $338 / $418 .........................$428 ...,...,...,. $463/$573 ......„..„$938/$123S

Intel Celeron 366/400 (w/o Fan).................. Intel Celeron 433/466/500 (w/o Fan),....,.... Intel Pentium H 400 (w/o fan). Intel Pentium 111450/500 (w/o fan). Intel Pentium III550/600 (w/o fan) ............

M766MRT

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ATX FORM FACTOR Designedfor Penrium Ii/III processor Intel /440BXf100Mhz FSBAGP ehipser

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Intel Celeron 366/400 {w/o Fan) ....... IntelCelemn 433/466/500 (w/o Fan) Intel Pentmm II 400 (w/o fan) ., „..... Intel Pentium III45Q/500 (w/o fan).. Intel Pentium m550/600 (w/o fan)..

............$262/ $282 .....$310/$328/$408 , „.........,.$418 .......,.......$453 / $563 ,...,.......$928 / $1228

Bareboard

Celeron 266-50Q MHz CPUs at 66/100MHz Micro AT Format Supports both Slot I and Socket 370 Pmcesmrs for flexible CPU selection Provides 2x Dimms ForSDRAM memory, up to 512MB. Audio supports MS Dimct 3D and Aureal's A3D interfacx„w/4 Digital Autho Interface (SPDIF) IN/OUT with 24-bit stereo, Bundled Gamut includes MP3 Encoder/ Decoder Intel 810 chipset, default I MB. Share System Memory. Max up to 4MB. Resolution up to 1600 X 1200 PC99 Color Connector for easy indentification of peripheral devices 56K Fax/Modem onboard,bundled SuperVoice forFax/M odem and Voice application;MediaRing Talk for Internet Phone Communications Built-ln 10 Base T/100 Base TX LAN and ANSI X3212 TP-PMD standards TV output optiono*

Intel Cefeton 366/400 (w/o Fan)......... Intel Celeron 433/466/5QO(w/o Fan).. Intel Pentium II 400 (w/o fan),. Intel Pentium III450/500(w/o fan)..... Intel Pentium II1550/ 600 (w/o fan).....

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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION

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Palm files lawsuits to protect turf "from directly or indirectly copying, importing, exporting, distributing, or selling in any medium (certain portions of the) copyrighted Palm OS (TM) source code, or object code, or any software derived therefrom." Califo rnia court. Bob Robinson, executive director of marThe injunction, based on daims that the Royal daVinci (htlpJ/www.royal,corn/)infringes keting for the Royal products, said oa modion Pahn's copyrights, prevents the defendants fied version jof th e daVinci software] is being mitten" that will not infringe on Palm's copyrights and Royal intends to bring the revised product bark to market soon. While keeping its competitors scrambling, Palm continued to launch new prod-

handheld computing devices. Temporary restraining orders were issued by both courts, and on Aug. 10 Palm received a preliminary injunction from the

Computing (hitp J/www.palm.corn/) subsidiary filed suit in Hong Kong against Echolink Com Corp. is going to court to protect Design Ltd. This was followed the nextday the operating environment of its fabu- with the fili n in a U.S. Federal Court in lously successful line of Palm handheld California of a suit against against Olivetti (Royal) and CompanionLInk Software — the romputing devices. On July 21, which roughly coindded hardware manufacturer and operating syswith the Palm Hle launch, 3Com's Palm tem developer, respectively, of Royal daVinci Sy Jim Omupts

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IBM MX PRI 66+ IBM MX PR200+ AMD K611-350/380 AMD KdlI<00/450 3D Intel Pentium75(USED 16MB) Imei Pcntium 100(USED 16MB) Intel Pentium 133(USED 16MB) Intel Peetinm 166 Intd Peatium 166MMX Intel Pentbun200 MMX

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$119 $150/169

$189 $209 SIQ/25 486DX33/66(USED) $249 10.4 GB HARD DISK $35 486DX4-100(USED) $269 13 GB HARD DISK $69/S79 IBM MX PR300/333 18 GB HAItDDISK $399 AMD K6)I35N3803D $99 $149/$169 2. I/43 GB HARD DISK(For netebook) $249/299 AMD K61140Q/45Q3D $29 I 44 MB FLOPPY $229 AMD K61B 400 SD $149 LS120 FLOPPY CALL AMD K6B1450 3D $40 Intel Peotknn 75(USED) $49 (stet Pentium90NSED) $69 latei Feodum 133 $89 Intel Peniium 166 14"MONITOR $169 $89 Iatet Feodum166MMX $219 KOMODO15" ' Intel Pentium 233MMX $99 $229 KTX 15"( I 280X I 024) Intel Pentium B 333/366 CELERON $139/$149 Sceptre 15" (1024X768) $259 Imet Fandom n 400/433CELERON $169/$199 ACER 15" (7154E)(1024X768) $259 $279 Intel Pcadum B 350 $289 ACER 15" (7156C) $299 Intei Peedum II 400 $369 MAG 15 1590 $319 intel Pentimn BI450 $319/ $399 KOI 17" (.28)/(.26) $399 Intel Peatium IB 500 $479/ $549 ACER 17" (.28)/(.26) $749 m 550 $699 KTX 19" $359 SAMSUNG 7SOS17" MONITOR $319 IMAGO 17 MONITOR(0.27) $399 HANSOL 17 "MONITOR(0,24) $829 $39/$49 ViesssoniePS790(19") I MB SVGA CARD/2MB $49/$69 MB S3 PCI /4MB $69 MB ATI 3D XPRESSION PCI g~ ;% A X / MO DEM =~! ";=";ATI 3D XPRESSION PCI . $89 $59 33.6K Fnn/Modem $239 MB ATI ALLIN WONDER AGP $89 56K Fnx/Modem(V90)ISA $279 6 MB ATI ALLIN WONDER 128 $59 56KFnn/Modem PCI $99 8MB ATI XPERT 98 AGP $119 56K USR FAX/MODEM V90 $139 16 MB ATI XPERT 128 AGP 56K USR FAX/MODEM VOICE V90 $139 $199 2 MB RAGE FURY AGI' $99/129 33.6K/56K PCMCA FAXMODEM $139 8MB Metron MsemmnG200$D $129 56K EXTERNAL FAX/MODEM $149 12MB VOODOO2 ls ntavooooo tttIeeo $199

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New Palm challessllers Even though sales of the daVinci are temporarily blocked, Palm ls fadng challenges

Systems include:

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release of the Palm Ine Special Edition, which has a flip lid and transparent housing. The device will only be available through some U.S. educational institutions, but if it proves popular one would expect a full production run might follow, despite its higher production costs.

devices. Among them are the eDiary by Fuga Corp. (hltp://www.fuga.corn), the Helio by VTech Information (hltpJ/www,vlachlnfo.corn/), and the OSPro by Oregon Scientific (hllp J/www.oragonsciantific.corn/). Representatives of these new products dedined to comment on the lawsuits filed by Palm. Fuga did say, however, that its unl(lue patented software is substantially different from the Palm OS. 0

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A selection of KM players

TME COMPUTER PAPER'S

Managingcustomerrelations through your computer .......73 Ramping up toWindows2000 Server and Terminal Services... 82

Baan Company http: //www.baan.corn Along with SAP, Baan is one of the prindpal suppliers of business-process software solutions to major corporations. Company slogan: This is simply better business. Cha'ngepolnt Corp http//www.changep oint.corn

This Canadian firm is a pioneer in the development of professional services automation (PSA) for the computer industry. PSA software handles functions such as customer relationship management (CRM), project management, and time and expense tracking. As such, it can be a key tool in both maintaining good customer relations and visualizing and optimizing the effidency of compa-

rom trains ottin

ny activities.

IBM http J/www.ibm.corn

IBM has embraced the Internet with a vengeance, moving its focus from dosed, proprietary m a inframe-and-terminal solutions to compatibility with the new world of Java, open source Linux, the Web browser user interface, and true Internet-enabled interoperability from mainframes to handheld computers. Under its "e-business" uinbrella, knowledge management is a major part

OCTO BER1999

TECHNOLOGY SOLUTIONSFORBUSINESSINCANAOA

o w e e m ana ement

By Jeff Evans

are intended to allow information and intellectual capital to be applied to "best practices": the most effective way of doing business. Many of the inventions underlying the progress of civilization were forms of knowledge-management technology, even if they

nowledge Management (KM) is the key to organizing an cean of electronic data and

Notes messaging and collaboration technology. Notes has become a strategic component of many small, mid-size and large organizations' knowledge-management systems. IBM and its third-party developers and business partners can either participate in or directly supply virtually any hnd of knowledge-management system.

employees' diverse activities into an efficient, successful operation. It's also key to encouraging effective collaboration among members of an enterprise. In the last couple of years, the Internet has brought KM tools of varying cost and completeness within the reach of organization of every size, at the same time that networking technology has transformed how all kinds of businesses operate. In an age when information is king, knowing how to create and use knowledge assets effectively spells the difference between success and failure.

Lotus Development Corp. http: //www.lotus.corn Originally focused on its 1-2-3 spreadsheet product, Lotus eventually realized

Intellectual capital An intelligently run modem organization will use its constantly changing electronic archives and databases of knowledge as part of the dedsion makiing toolkit to deal with change successfully. It must

that Microsoft could not be beaten as the

Trainspotting is not enough Trainspotting, or to be a trainspotter, is to be obsessed with the anivals or departures of trains. A trainspotter will sit for hours watching the trains come and go, laboriously developing a handwritten train schedule, when he or she could simply walk over to the local

also leam to value and maximize the potential benefits of the cre-

station and pick one up. It is a metaphor for unproductive use of time

market leader in PC business software suites, and that the Notes messaging and collaboration technology had huge potential for success in the new world of dient-server and Internet computing. After being acquired by IBM, Lotus has concentrated on adding more collaborative, project management and business process (induding e-commerce) features to notes. Lotus has also led the enterprise networking market in including elements of America Online's instant messaging (IM) technology in Notes, with its latest version of SameTime software. When fully implemented, this latest version of SameTime will allow for much easier, more flexible and productive virtual meetings, l and project organization. Continued on page66

ative, living thoughts of its employees, customers and associates. If it spent collecting and organizing information. wants to grow and continue to serve not only its internal needs, but One of the most common errors in KM is the assumption that just the demands of a rapidly changing world, any organization has to saving data is enough. Corporations convert old documents into digrealize that its future depends on fostering a ital form, and capture new customer electronically, and then let it gS tp bpj] the information capital" wisely. sit in data warehouses, unused. This is Computer t e chnology p r ofoundl'y changes the ability of organizations to manIt isn't a new problem. By some estiage knowledge, but it requires conscious and mates, less than five percent of paperwork determined leadership to use new technology is ever looked at again by a human being for the best long-term success. after it is filed away. Electronic files offer the potential to be searched and analyzed The things that maJre us smart much more cheaply and quickly than As the technical ability to digitally collect, store, organize and retrieve paper records, but the question still remains: for what purpose? information improves, there remains one underlying question: "What do we want to do with all this stuff?" There's simply too much hap- The College of Knowledge ecology pening for one human mind to comprehend. For computers to boil The key to any knowledge-management strategy is to relate a conthe info sea down to useful form, we have to tell them what we want. stantly changing resource of collected data and human thought to A knowledge-managementmethodology has to be developed to the mission-critical objectives of an organization: handle and use the info load. All knowledge-management systems Continued on page64

of all IBM's integrated solutions. IBM

itself has embraced the culture of continand creative collaboration. ual learning

After its decline in the face of competition from other PC makers and client-

server computing in the early '90s, IBM acquired Lotus, mainly to ow n L otus

earning

weren't called that at the time.

Writing, mapmaking, the sdentific method, trained bureaucracies, public education, standards of weights and measures, libraries, moveable type and the printing press have all been critical parts of the history ofhuman knowledge management. These technologies from simpler times didn't necessarily make us wiser, but they did make us "smarter" in our ability to organize larger scale societies and economies.

Ppr compute jg fp Seg dpwn tp useful

form, we have tp tell them what we wmt

ggg T ECH E N T E R P R I S E

OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

From tralnspottlng to management

es to analyze market activity and trends,

Continued from page63

and its traders make bets worth billions

computes the most effident ways to deliver goods on time and keep its trucks filled with payloads. • Th e CIA needs to sift through its databas- • A bank collects dossiers on its millions of • es of satellite photos, telecom intercepts customers, and has its computers guess and agents' reports, then make a best when it's most likely to be productive to guess about what foreign governments or send individualized marketing informaterror groups are planning to do. tion to them, to get them to sign up for • A t r ucking company combines global credit cards, invest in bonds, or renew • positioning system (GPS) data from its mortgages. trucks with its database of waybills, and • A brokerage firm uses networked databas-

on how the market will move. Junk-mail companies buy and sell electronic "sucker lists" to rope in new business, and constantly monitor the effectiveness of their pitches to increase productivity. Canada's Ministry of Justice converts printed Canadian statutes and case law into digital form, makes the resulting

database searchable online by thousands of judges, and enables network-based collaboration between members of the Supreme Court. • The Canadian Parliament passes legislation to let federal political parties have spedal access to confidential Canadian electronic census data, to more effidently manipulate voters' opinions (see "junk mail," above). • A h o me-based business selling maple syrup products over the Internet maintains a Web site, develops an email list of

its customers, and uses off-the-shelf Windows or Mac software to automate its contact management, phone messaging, faxing, invoicing, payments receivable and collectable, payroll, taxes and bookkeeping on a PC. To an ever increasing degree, having an effective knowledge-management system in place is a condition of survival. The knowledge-management process The ultimate goal of knowledge management is to combine living human beings' experience and creativity with all the other relevant knowledge available, to help an organization make the best decisions and operate according to best practices. Successful knowledge management requires all the components of a complete solution to be in place, in order for it to work. A partial system either won't work at all, or will give poor quality results. The building blocks of a knowledge-management system are: 1. A knowledge-managementplan, which indudes a business case for knowledge management and criteria for measunng its benefits in the organization.

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2. Leadership and support for the KM strategy from managers and informed and willing participation by employees. 3. The integration of various building block technologies into a viable KM system, which in current practice is based on computer database, networking and server technologies, MissionMtical information has to be captured quickly, cheaply and accurately into digital form, safely stored and backed up, organized into searchable databases, and made accessible for analysis and action by authorized users.

4. Automated production, sales, reporting, collaboration and/or decision support capability. Typically, specialized software is required to allow people to collaborate and share information, and to continual-

e I

s •

ly analyze the information from databases, the internet, or a data warehouse. The

I • •

•

system should allow for the automation •

•

i l l

oo 'tt

•

ste

•

of mission critical processes (such as order entry, dispatching, invoicing, and electronic payment), as well as continually update reports on operations. At the enterprise level, enteiprise resource planning (ERP) systems are employed by over 70 percent of Fortune 1090 companies (a list of most profitable firms, compiled by this U.S. magazine) to improve effidency of planning, supervising and conducting operations. 5. A plan and procedures to allow the organization's kno w ledge-management processes to grow and'improve over time. KM systems have to allow for learning Continued on page66

OCTOBER 1999 THE COMPUTER PAPER CREATER TORONTO EDITION

T ECH E N T E R P R I S E

www.tc .ca

ten times as much before the system is up and running. spite of the cost, the ERP software marclose coo p eration fpgg thgQ QVp f)qKp Qt a m as a jor ERP vendor,ket Inamounts such JD Edwards, to about $5 billion by some and criticism, to accommodate dynamic between senior mane asily start a t e stimates — and total r e lated costs f o r change and evolution of the business, agers, IT staff, and all O f pBpCIWOfk WRS OVATE$250,000. can ERP systems ERP/knowledge-management investments migration to new technologies, changes other m a jo r d e partare designed to allow may run as high as $50 billion. Major firms in personnel, new suppliers and cus- ments. An outside conJ extre m ely sophisticat- active in developing software for ERP solutomers, changes in product lines, and sultant or KM solution h ' ed planning and con- tions, such as SAP, PeopleSoft, Bean, Oracle new policies, products and business mod- provider will likely be h g ft trol of manufacturing, and IBM, will either be able to recommend els. In particular, the Internet is offering required to assist with distribution, market- authorized ERP or knowledge-management the means for knowledge management to PlanntnÃ and i n i t i al it WaS filed aWaar Y ing, a n d o ther busi- partners or consultants, or can provide conbecome much cheaper, simpler and more implementation. sulting services themselves. Maintaining the n ess operations. A widely available to smaller organizations. Traditionally, Iaige organizations have been the focus of most for- c o mplete implementation generally takes a knowledge-management program will then How to implement a KM plan mal knowledge-management activity. A large c o uple. of years to finish. And the $250,000 entail either hiring and training in-house Depending on the size and complexity of your organization typically has a lot more informa- f i g ure quoted is just for the software. The knowledge-management staff, and/or conorganization, you may already have an in- tiontodealwith,andmuchmoreinternaland f u l l p rice tag, including networking, hard- tinuing to use outside consultants. ware and related costs, is typically about Continued on page 70 house information technology (IT) depart- external cbllaboration to organize.

so, d o pmg

From trainspotting to management Contimied from page64

KM strategy will involve

A fairly basic software installation from

By gp~q qgtHggtqg

]pokqd gt agajg b~

A selection of KM players Continuedfrom page 69 Microsoft

sion of IM software, and offered it as apotential standard to the Internet standards committee tasked with developing an open standard for instant messaging.

http: //www.microsoft.corn Microsoft appears intent on doing everything

Open Text

ly of server and PC software. "Inspired" by America Online's IM software, which allows for easy real-time conversation and collaboration on the Internet, Microsoft developers created their own ver-

industries, Sun and its third-party developers have promoted Internet standards and Java

of pervasive "network computing."

for providing powerful, collaborative working environments for organizations.

SAP http: //www.sap.corn

for everybody in the knowledge-manage- http: //www.opentext.corn ment field: the question is, will it be able to do it well, and on the first try? Although it claims, somewhat justifiably, to be very inventive, Microsoft is also expert at adapting pre-existing technologies (such as a Web browser) to its proprietary operating system and integrating it closely with its large fami-

A maker of UNIX servers and workstations that power much of the financial, scientific, engineering and Internet service provider

In general, Oracle's database solutions are often reputed to be better, while Microsoft's are cheaper. Oracle founder and chief executive officer Larry Ellison is a major proponent

Canada's Open Text Corp. provides a range of software and consulting and support services One of the premiere ERP/knowledge-manageto enable organizations to operate "collabo- ment solution vendors, provides high-end rative knowledge management across the management and communication software for clients such as Mercedes-Benz and other Fortime organization." 1000 customers (a list of most-profitable firms, compiled by this U,S. magazine). Moving with Oracle the times, SAP claims to have embraced Linux http: //www.oracle.corn The major database software vendor, Oracle is as an option in its product mix. in a fierce fight with Microsoft to provide the engines that index, store, and make knowl- Sun Mlcrosystems edge available over networks and the Internet. http: //www.sun.corn

• •

Tivoli http //www tivoli corn Another IT management software company acquired by IBM, Tivoli offers software and services that help manage the life cycle of knowledge assets as they grow and increase

in complexity, allow secure deployment of vital business information, and improve the

performance of existing enterprise resource planning (ERP) investments. — Je/f Evans

•

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OCTOBER 1999 THE COMPUTER PAPER GREATERTORONTO EDlTION

T ECII E N T E R P R I S E

From tralnspottlng to management

sultant can help recommend the develop-

Continued front page ig6

ment of an appropriate ERPsystem, as part of the overall knowledge-management strategy.

SIUIEs meet ERp

Some of the catalysts spurring mid-sized organizations to jump into knowledge man-

For small to medium businesses (SMEs) with smaller needs, smaller budgets and often limited IT departments, it may be necessary to select a consultant or solution provider to

practices and competitiveness. • Th e Internet, which has at last provided a cheap, truly standards-based platform for global collaboration, f. commerce and

messaging, and allows more players to afford the price of entry to a professional knowledge managementand ERP system.

agement now are; The need to replace or upgrade all computer systems in preparation for YZK and the Euro currency conversion. It doesn' t

assist with the basic analysis of needs and planning for a KM system. Based on discus-

Small beat smart

make sense just to replace hardware„ For a very small company with limited budwithout looking at improving business get, there's typically less internal informa-

sions with the business's managers, the con-

www.tc .ca

tion and fewer human relationships to man-

age, potentially permitting a simpler and cheaper information system to yield good results. Smart use of PC-based client/server computer tools to maximize knowledge of your market, customers, sales, cash flow and future plans and activities can be a good investment: A do-it-yourself entry into knowledge management for a s m al l b u sinesswill

include: • Personal research on knowledge management and development of a plan. Use ofInternet technologies,an off-theshelf, standard business PC, and server software and hardware with some customization as required. Creative use of

Internet resources (such as listed below), I

I I I

I I

regular study of knowledge-management publications, and attendance at KM industry events and training (see the list of contacts and events, below) are the price for becomirlg KM-ready.

Entry-level KM tools for a small office approximate, on a smaller scale and at less

NM 333NHz

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iNIK-

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•

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management

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tions to operators of small businesses, selfemployed professionals or students, an official knowledge-management solution may be either too expensive to be practical or too specializedto be useful for some tasks.The Internet is p o tentially a h i g hl y u seful

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lectual capital may be the engine that helps keep the world economy and culture progressing through the upheavals of the next century. 0 Resources and contacts: American Pioductivgy andQuality Centre (APGC): httpitwww.apqc.corn BlzTechNetwork (most comprehensive,useful free resource onKM):http://www.brint.corn Changepoint Corp.: httpJtwww.changepoint.corn DaveCentral (Websurfing andsearch software site): httpi/www.davecentral.corn/websurf.corn KnowledgeManagementConsortium International: http Jtwww.kmci.org/km mall.htm

OpenTeztCorp.: hltp://www.opentext.corn Warwick Unlversfly, BusinessProcessResource Centre (BPRC):htlpi/bprc.warwick.ac.ukt, httpi/bprc.warwick.ac.uk/Kmweb.htmlifSEC1

•

Events and conferences Brint calendar (comprehansive, up-to-data calendar

of major KM-relatedevents): httpi/www.brint.corn/calendar/cal/calendar.cgi Enterprise Intelligence World Summit,

.Oec.6-8,1999,Wyndham PalaceResortandSpa, Orlando, Fla., htlpi/www.icdevents.corn/Events/ Enterprise Intelligence. html

NII

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T E C H ENTERPRISE

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ness units. These implementations are for organizations with anywhere from 25 to 1,000 users, according to Galla. "The whole idea behind CRM is that it costs a lot less to maintain a customer than it does to get a

141hAve

BteelesAp

"employee-facing." When they are combined with functions

hOle idea behind directed at partner~

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t h e application that is suited specifically for t h e ir needs." Galla refers to these CRM functions as

new customer," says Galla. "Once you have a customer, you

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want to find out who

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(generating and tracking sales leads, for example) and cus-

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tomers (self-support for incident status

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"in customer support, you have 'mcident l ish ed.

tracking, a knowledge base, and resolution management." Incidents may include cus- Custopner-centricity tomer complaints or service-related con-

cerns. A knowledge basecomprisesthe valuable company information used to assist with customers, while resolution management may include the process by which complaints are addressedand resolved. In contrast, Galla describes a salesapplication as having opportunity management (sales leads), forecasting management (potential future sales or new clients), contact management and mobile capabilities,

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According to Wfiliam Tatham, president and chief executive of Janna Systems Inc.

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a fancy way of saying that the customer, not the software, should be the focus of the CRM application. This approach has helped Janna Systems double in size in each of the last five years as it builds its reputation in the global CRM marketplace.

CRM application remains completely inteJanna's reputation, as well as most of its grated," saysGalla, "but each department or revenues, is derived from Janna Contact

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T E C H ENTERPRISE

says, "We like to say 'searching, that's something you do when you have lost some-

Managing customer relations Continued from page74 Enterprise, its flagship product for large corporations; however, the paradigm holds true for Janna Contact Professional and Janna Contact Personal, the company's small and home office (SOHO) products, Professional is multi-user capable and suitable for up to 30 users sharing one set of contacts or a database. Personal is Janna's single-user CRM product. Tatham believes that, "If you deal with

people, as a sales person, a service person or people-oriented professional of any sort,

then everything you do on your computer is likely to be for, from, or about someone." With that in mind, Janna Systems took the approach that storing customer information with the "someone" in mind seemed a natural solution. However, it is rarely that simple with existing relationship software.

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The CC AjictionNi b Site in Canada-

www.tc .ca

thing.' When I am looking at a customer' s record, with one button, I can create a personalized letter, with one more button, I can

fax or email it." This ease of use, Tatham is quick to observe, is a big feature at any scale. While Galla shares the view that smalland medium-sized enterprises have the same

customer relationship needs as large corporations, they do have specific constraints. Galla identifies budget and IT resources as t wo hurdles, but also she points to t h e growth rates of smaller businesses. Often these operations are changing much more quickly than their larger counterparts and they need software that is very flexible, "They need an application that they can

get up and running," says Galla. "They don' t have a year to wait. They need something

now." Galls also finds that in mid-sized enter-

Many packages limit a person's "look-up" options, forcing them to know certain cru-

prises, the departments, such as sales, marketing, and finance, work more closely

cial details about clients, such as their last

together than in a large corporation, so an integrated CRM solution for a business of this size makes a lot of sense and is often easier to get up and running than in a large

name, address, company — most of the information considered essential. Janna's CRM product provides users with more options to find th e right contact, including first name, last name, "sounds

like," company name, account number, policy number, licence plate number, or virtual-

company. But getting up and running brings up the inevitable questions of price, training, ease of use and the ultimate benefits of CRM.

ly any other piece of information that the

company keeps about customers in its data- User case Michael Johnson, senior applications spebase.

FAST

Go o ' . thii weh site : 8

SECURE

E Elc lE N T g

And customer information isn't limited to sales letters. Tatham points out that CRM software also allows users to store faxes, email messages, spreadsheets, presentations, voice notes, Web sites, digital pictures and full-motion video clips with the customer contact information. "So anything you can

cialist for Ontario Store Fixtures (OSF), has been a Pivotal client since November 1997. He has witnessed the roller coaster ride of the fledgling CRM industry and has shared in its growing pains. Based in Toronto, OSF is North America's largest manufacturer of custom store fixtures, and back in the fall of

create with your computer, you can store in

1997, it was looking for a way to manage

our database and it will allow you to view

opportunities and activities for its 12-person

and edit those documents directly," accord-

business development force, which was scat-

ing to Tatham.

tered across the United States. With Pivotal's

Sound easy? Tatham believes using CRM assistance, they had a slightly customized applications is easy when the customer is the system in place within three weeks. "That's one of the real benefits," says centre of the computing environment, and everything is arranged around that contact. Johnson. "It's a RAD [rapid application "Forget about filenames, sub-directories, development] tool for client server applicawhat did I call it, where did I store it," he

tions. When I was doing the initial analysis,

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THE COMPUTER PAPER GREATERTORONTO EDITION

we were looking for a sales force automation [SFA] product because CRM was still primarily vaporware at that time. There was nobody really doing it." Johnson feels a CRM solution will meet

www.tc .ca OCTOBER 1999

TECH ENTERPRISE gp

$249, while the single user Janna Contact Personal costs $69, when it is not being offered free for promotional purposes (check

organization must examine from all angles before it proceeds.

the company's Web site for any freebies).

CRIM's prospects

Capitalizing on the technology-minded entrepreneur's familiarity with W indowsout of the box, yet he adds that, "Its power is based products, Janna's CRM applications are its ability to quickly adapt to change and certified Microsoft Office compatible, "If you deploy more custom solutions." can learn Wafti t o w r ite a l etter," says CRM software quickly presented OSF Tatham, "you can iearn to use Janna Contact with a solution for its front office initiatives to manage a relationship. That really speeds and is currently being used by 36 employees the adoption curve and lowers training costs to manage relationships with approximately to have that degree of user familiarity at the 200 customers. outset." Johnson discovered less obvious issues Cost issues related to OSF's investment in CRM software. What kind of i nvestment can a business The company's users were already engaged in expect? Pivotal's Relationship 99/SQL 7.0 learning new technology when they were application costs about $2„500 (based on confronted with the CRM software. Two large US$1,700) per user. Galla acknowledges that operational changes proved overwhelming to an investment in training is also required but the employees. "It became the battle of the that Pivotal offers a number of options for desktops," says Johnson, "and the effects are implementation. Companies can work with still being felt. As a result, the full potential of locai value-added resellers or larger systems the CRM application has yet to be realized." integrators, or they can send an employee on He advocates thorough training and support a training course and try an in-house imple- at all levels within the organization, and sugmentation. gests a phase approach or pilot projects as Pivotal prides itself on the ease and speed options to introduce such massive change to with which its product can be customized, the way business is conducted. maintained and operated. "We try to develop Johnson is quick to point out that success our application with that in m i nd," says with CRM extends beyond the software and Galla, "but people are going to have to make its features. He believes that CRM applicaan investment in this application to make it tions will work if an organization is ready to work." embrace them. The commitment level from Janna Systems' SOHO applications are executives will also impact whether a comeasier on tight budgets and provide a rela- pany's CRM software implementation is suctively cost-effective entry into the realm of cessful. Clearly, it is more than a monetary CRM. Janna Contact Professional sells for investment, and one that any business or

just seamlessly integrate it into an existing

line of business applications," says Johnson. Tatham identifies ease of use as a critical trend to watch in the CRM market. He also looks to the Internet„and believes a Webbased solution that gives the user read/write access to the same database used in non-Web applications is critical. He plans to keep Janna Systems competitive in the CRM marketplace by building on existing remote

What does the future hold for CRM applications and the companies that offer them? Julie Galla believes the focus of CRM vendors will be on the mid-sized company, due to the large number of potential clients in that mark et. Expanding the functionality of t h e Internet-based products will also be crucial. Galla predicts that there will be further consolidation of the CRM vendors, particularly among the Internet-only vendors, which she believes don't provide any of the back-end or employee-facing applications. "That's really only solving one half of the problem," says Galla. Johnson points to Internet-based architecture as crucial. CRM developers will have to re-invent how their program or application is presented. "You want to create the least confusion possible at the desktop and

75 percent of most organizations' needs right

products as well as pursuing more sophisticated integration with e-commerce, Web and data-mining capabilities. "AMR Research in the States predicts the market is growing 58 percent per year and will top US$11.5 billion by the year 2002," says Tatham. In a market that lucrative, you need all the help you can get attracting and keeping customers. 0 Curtis Cook and Mlchelle Cook can be reached at 613-247-7007 or ccook@go-global.net.

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Ramping up to Windows 2000 Server and Terminal Services eral, I wasn't able to connect a computer running Windows 2000 Professional to my LAN without some head scratching. In its effort to make Windows 2000 more accessible to the mainstream user, Microsoft has succeeded in making some things more difficul for experienced users. Technical configIsslE RABINQY ITcH uration options that are dose to the surface ve been working with Windows 2000 in Windows NT 4.0 are several layers further Professional off and on since Beta 2 was down the menu system in Windows 2000.

LAN LINE

released in August 199&, although for

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Unfortunately, my introduction to networking features in Windows 2000 wasn't as

smooth as I had hoped. Despite years of

Although there is a superficial resemblance between the graphical user interface (GUI) in Windows 2000 and Windows 98,

the many new concepts and ways of doing things means a steep learning nuve for anyone trying to master Windows 2000 net-

working. I' ll have much to say about Windows 2000 networking in upcoming columns, but

my message for now is simply to get going. Regardless of when you expect to upgrade, the present is not too early to start learning, evaluating, and testing. Active Directory is the single most important new feature in Windows 2000 Server. Coming to grips with

Continued on page84

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OCTOBER1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca

S OFTWARE .~ -

am in

inux s ecuri

omputer security is a many-faceted external "crack" attempts to protecting your Internet these days, security has become a vital issue for everyone. This month we' ll issue that encompasses everything system from yourself. look at some of the more sophisticated secuW ith so much connectivity to t h e from securing your system against rity measures. Let's begin with the most fundamental measure you can take: backup. Let's sayyour system is patched, updated, configured to -' ~ = - ===:= = ==== your needs, and humming along smoothly. Suppose you have a disaster?Your hard disk crashes irreparably, or your system is compromised by asuccessful crack. If you have to rebuild it from scratch will you remember all those spedal tweaks you made?Not likely. For this reason, a goodbasebackup ranks as your critical last resort before rebuilding from scratch. The best thne to make this backup is when you know your system is clean, before it has been left unattended on the Internet. c~~ y ~ If you have a CD-R drive, you can simply copy your basesystem onto a disc. Otherwise a tape backup will do. Put this master backBSARCH SY up aside, and, if possible, off site. If the back:;m cusrosssn nasw~+::~oacniucv swncotw:-fdicinst I A5r nawa up is for your home machine, keep this disc or tape at work or at someone else'shome as an extra precaution. If you' re using an RPM-based Linux sys' tem, two very important files to back up on r 4p~~ st ososs ~ sro a regular basisare hrar/lib/rpm/lileiedex.rpmand /var/lib/rpm/packages.rpm. You can restore = ===-~~ ' =-=='.~y these files to run tiie command rpm -Va to ' verify your RPM packages if you think your system might be compromised. These files aueusurosrAlcs ~ kj vvuunsonwscouusurs gg are too large to fit onto floppy disks, but will fit riicely on a Zip cartridge. -t sr vesscscorot oocow ~w [ The next most important thing after 'uuwr backups are updates. You should apply all the recommended updates for your Linux osc sears distribution. Get on your distro's announcement and/or security alert mailing list and watch updates like a hawk. Sadly, the majority of successful security break-ins happen on systems with outwf-date programs for which security fixes were readily available.

By Cene Wllburn

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the Internet it is vulnerable to attack. If

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system up to date with security fixes. Unless

the intruders are successful on a first attempt, however, they often leave foot-

Rt RR

you' re permanently connected to the Net via DSL or cable modem, your vulnerability increasesdramatically. Most crackers attack by probing known vulnerabilities, hence the need to keep your

prints. Traces of their work show up in your system logs, in the/Var/Iegdirectory. With diligence you can inspect various logfiles for suspidous activity. The problem is that most of us get too busy to stay diligent about manually inspecting files or "greping" gooking for a string of

characters)for suspidouspatterns. To automate the inspection process, obtain the latest release of Psionic Logcheck

(http: //www.pslonlc.corn/abacus/), a program designed to scan log files for unusual activity and send email alerts to root. Logcheck can be set to run daily or hourly. By invitation only One of the readily available security mea-

SOFTWARE ggg

THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca O CTOBER 1999

sures you can utilize is tcp wrappers, which system libraries, Watch the tripwire Web site is included with all Linux distros. This program controls service access via two files-

for updates.

/etc/heels.deny and /etc/liosls.eHow —and logs

Lochlndy the doors

hnp:I/www.actechpc.corn Sa t-Sun: I lam-7pm

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Tet : 9 0 5 - 8 8 7-3998 F aut: 905-887-4 9 6 7

all activity. You can edit these files to set a

Once an intruder gains access to your root base level of access rights to things such as account, it's game over. Hence the need to who is authorized to telnet into your system. protect all passwords. If an intruder can get To read up on these, type mee hOStS. allOWand even one password, he or she can stick men lteele.lleey. around and try to plant things in your sysExcellent companion products to Psionic tem, often without your knowledge, L ogcheck are P sionic P o rtSentry a n d If your system has several users, you may HostSentry. PortSentry, which was known want to enforce good passwords. You can simply as sentry in its previous incarnation, download Crack, the same program used by will actually try to block intruder activity in crackers to break passwords, and use it to test

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real time, HostSentry looks for suspicious the passwords on your system to ensure e a sily b r oken. C heck looking patterns in the form of logins and they' re no t other user account activity and emails httpi%ufus.w3.0rg/ or the ftp contrib directory

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reports to root. I have personally been astonished, after installing these programs, at the number of

for your Linux distro for a copy. The problem with passwords is that they can easily be "sniffed" (with the right kind of times my systems have been probed. There is easily obtainable software, an intruder can more unauthorized activity going on on the siinply eavesdrop on the packets coming Net than you might think, Programs like from your system, waiting to catch your these help alert you to crack attempts. plain-text passwords as they fly by), Cable

goa-

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modem neighborhoods are one of the places crackers like to hang out. Trllhwlre Another recommended security program is So, the irony is that you can batten down tripwire (http: //www.visualcomputing.corn), It your system with all the best security tools keeps a checksum of all the files on your sys- and procedures, and some cracker can simtem and can alert you about any files that ply lift your passwords right off the wire. have been tampered with. Slipping in a Trojan Horse, a modified version of an exist-

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Hence the desirability of encrtfpted sessions. If you' re going to be regularly telneting

ing program, is a favorite ploy of crackers. to another system, or telneting into your home system from the outside, arrange to a write-protected floppy disk so a cracker have ssh, or Secure Shell (hitp://www.ssh.fi), can't erase it or alter it. Unfortunately the installed. Ssh creates an encrypted session The tripwire database is frequently kept on

latest tripwire does not work with some of the latest Linux distros due to changes in

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vvwAf.tc .ca

OCTOBER 1999 THE COMPUTER PAPER GREATERTORONTO EDITION

SOFTWARE .

words and other data from being sniffed off

Security" to get a list of a number of help-

and Spafford, and published by O'Reilly

the wires. It's a far safer way to communicate

ful pages. One book I recommend highly for your Linux library is Practical Unix ItyInternet Security,Second Edition, authored by Garfinkel

(ISBN: 1-56592-148-8, $56.95). This well-

across the Net.

Replacing the postman One of the most widely used programs on the Internet is sendmail, a reliable old war horse of a mail transfer agent (MTA) that ships with most versions of U n i x a n d L i n ux, Unfortunately, it has also been the source of many security breachesover the years. It has been compromised, then fixed, compromised,

Gene Wilburn (njo@interlog.corn) is a Toronto-based IT manager, musician and writer who operates a slnall farm of Linux servers. Back issues of this

written volume covers a broad range of security topics, with valuable tips on making series areavailable onhis Website at http J/www.interlog.corn/-njo/ or viaTCPonline. your system more secure. 0

then fixed, in what seems to be a never~ding

cycle, though recent releaseshave had fewer problems. If you are using sendmail keep up to date with the latest release.

Many security advisors recommend ditching sendmail altogether. Debian GNU/Linux, for instance, ships with exim (htlp://www.exlrn.org), a newer MTA that, presumably, is less liable to exploitation. It is also easier to configure than sendmail. Another widely used swap-in for sendmail is qmail (http://www.qmall.org), which is highly regarded for its speed, ease of configuration, and beefed-up security features, Have a look at it if you' re setting up a departmental mail server. ~

Further reading Security is a large topic and this artide only skirns the surface. An excellent starting point is the Linux Security-HOWTO, which should be installed on your system. If not, you can read it at http//www.linux-howto.org. There are a number of good security sites on the Net. Set your browser to http: //www.google.corn and enter "Linux

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca O CTO8ER 1999

o a oration is mart uite's stren t Lotus's office suite offers power, breadth of features and strong integration. Of the "big three," it is the easiest to learn, but falls behind the competition in reading and writing to external file formats.

By )acques Surveyer

n reviewing Corel WordPerfect Office 2000 and Microsoft Office 2000 last month (see "The new office suites" in the September issue o f TCP ), a n d n ow SmartSuite Millennium Edition this month, one thing has become clear — convergence is coming to the office suites, and it's not just in their names. There has been an inevitable levelling off in the number of new features as the basic functionality of word processing, presentation, spreadsheet and database applications

From Lotus Development Corp http: //www.lotus.corn/smaltsuite Pdce: $600 ($225 estimated upgrade price) stabilizes. Now most of the innovation in office suites revolves around integration and collaboration. Lotus trumpets ocollaborative internet functionality that leverages Notes Release S, updated file compatibility, integration with

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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

s o f T w ARE ~ -

Lotus Domino and time-saving deployment t echnology" i n its la t est e d i t io n o f SmartSuite. This new more collaborative and compatible version of SmartSuite will be no small blessing. I have always been a best-of-breed orient-' ed consumer. Thus Corel WordPerfect and Paradox, Lotus Organizer and Freelance Graphics, Microsoft Excel and Publisher have been and continue to be personal favorites. The problem is that exchanging files and information with users and collaborative

editing is a big part of my work. With the impediments of incompatible filetypes and inconsistent functionality, being a best-of-

breed user can be hazardous. So in this review I will lock at SmartSuite first for the

text-sensitive toolbar and right-mouse click menus. We also found WordPro's matrix multiply„regression and back-solver functions simpler to operate than such spreadsheet functions in competing suites. In addition, 1-2-3 uses OLE to bring Approach datalo t u s 1-2-) It i s h a rd.to believe, but Lotus 1-2-3, the base functienality right i nt o 1-2-3. This context-sensitive toolbar and the tabbed- granddaddy of PC spreadsheets, can't match means you learn query or report formatting To these strengths of WordPro, Lotus has added the very handy tabbed-properties dialogue. It is somewhat like theproperty toolbar in WordPerfect. It changes centext with the particular type of editing you are currently doing — text, frame, table, or graphic, WordPro has the added benefit of both a

pared to one time each for WordPerfect and W o rd. Despite these problems, WordPro's e ase ofuse, smooth team-edit functions and n e w voice dictation earn it a nine out of 10,

property dialogue. For example, the property Corel's Quattro Pro for the number of formu- operations once and they apply to both 1-2dialogue for normal text editing allows you las and their ease of use. Likewise 1-2-3 can't 3 and Approach. Like WordPro and m a tch M icrosoft Excel's sheet formatting Approach, 1-2-3 uses LotusScript as its unify-

to control all font, indentation, alignment,

trol text is tightly packed in the text-proper-

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office suite offerings, then for compatibility, and finally for its collaborative and Web-

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WordPro always seemed natural to use and fit right into the text stream. And third, there

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that can't be resized from its matchbox d i m ensions, a strange set of hint lines when editing a table, and the lowest rating {when comParing it to Word and WordPerfect) in terms of c o mpatibility with and conversion from different formats. Perhaps roblem the most p is the wince factor. While

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Approach

Approach is really not a database but a front-end develop-

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base). Approach was designed to make access to databases

canasta s a n

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for both comand templates

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were things you could do with tables and frames that Web developers are just catching doing complicated frame and onto in the placement-strapped world of table ed i t s , Wor d P ro

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Finally, we found the ViaVoice speeche n abled operation to be a real time saver in semeoperationsinwhichsettingupa macro would be too inconvenient.

But 1 - 2-3 does have its strengths, one ef

this th e c o ntext-sensitive right-mauSe CliCk and tOO1-

Microsoft Word but most of the time it is Corel WordPerfect. Three endearing features of WordPro (nee AmiPro) still shine slightly brighter than the competition. First, WordPro pioneered the use of frames for setting blocks of text or images that could remain static or flow with the

Notes and other members of the suite.

t y dialogue (or, if you are editing a frame, in which i s a n ease of use similar t o the frame-property dialogue, etc,). Add to WordPro's — tabbed property dialogues, con-

equivalence of its core programs with other

E quivalecne I admit it, I am a Lotus AmiPro devotee who

ing macro capabihty, which it shares with

bullets, lines and bordering, tabs and breaks, and special features for optimization and plus text styles. Everything you need to con- pivot tables.

vidual databases in Approach. The wizards help the user lay

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Lansing ACS333 pcs $78 4/8 Mag: HP 4/46558/1200 $80/108 ASUS P2B.DS Ioual CPU 5 uz w -scsi ) $665 Ssagala lot20GB SCSIIapsdriv $489 420GS 19" 1600,25$870 ACS45.1 wast siisiiiiow $109 8 Meg: HP 5L/6L $125 Sony $178 Altac Lansing TapeBGGM/3.2G $33/42 Intel SE4408X2 21" 1600.27$1440 520GS LansingACS54 5 pcs $13 5 16 Mag: HP 4+/4P/5P/BP $140 Sony Tape5G/BG/20G $45/47/63 Intel CA810A $179 Altac 21" 1600.25$1700Ustlnterrulstible Petnrer HP4050/5000/8000 $130 Sony 500PS $180 16M SDRAM: intel CA810AL $253 Altec LansingACS48Subwoofer E771 1 7 " 1280.27 $353 Supply (UPS) LansingADA70Digital $20 8 32M SDRAM: HP4050/5000/8000 $199 Viswsonic Adaptec15208ISA(bulk) $545 Altec $89 Mtel T4408XServerBoard 17 ' 1 280.25 $420 APC- AmericanPowerConvemlon LansingADA305Digital Surround245 Canon BJ4400SmagCalo r $ 15 Viswsonic E773 Server Board Adaplec2906kg $85 Intel L440GX $859 Aitec VieWSO ni C G773 tT nvron ncvnuSSW /$464 Pcrsonel 7Outletw/Modem $ 39 Agee Lansing ADAB BG R O OLB Y D igi l a l & 399 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I Cogaboratlon ls SInartSulte's strength Continued fromage p 92

be set up very quickly. But the downside to Approach is that the

images), graphics, or organizational charts and tables. The slides can be moved and deleted and amended with speakers' notes conveniently -in the slide sorter. Transitions and specialsound and animation effects can be added to either the complete slide or indieither hard to get at or lacking, Approach vidual objects like bullet points or charts. But like Corel Presentations, Freelance gets a seven out of 10.

manages to stumble on the way to what

user does not have the complete range of development tools, particularly the program- Freelance Graphics ming and debugging capabilities of Access or If there is a better example of a steady converParadox. Also for the sake of simplicity, gence to equivalent features, it would be hard

should be an excellent rating. In Freelance's case, it bombs on importing the latest Office 2000 PowerPoint slides, mangles the formatApproach has almost hidden properties, to top the trend in presentation programs ting of earlier PowerPoint versions and simof f i c e s u i tes. M c r osoft's ply does not read files in Corel Presentation's events and a wealth of OCX controls now among t h e PowerPoint and Lotus Freelance Graphics have SHW format. Hence we give Freelance a available through COM automation. True, you can expose these but it is a tedious exchanged the lead with such innovations as seven out of 10. smart masters, slide sorters and outliners. process. Then Corel Presentations got into the Other utilities However, the one advantage of Approach fray with animations, page-slide transitions, Lotus does not quite match the lock step of is that its queries, forms and reports are used and a v er y p o l ished Perfect Corel and Microsoft in terms of programs and Expert. And now Freelance has utilities. SmartSuite lacks a desktop publishing i uojiao Bo rs„:,~.-:.'!".::;:.::;::.:: ::::,— .i-!v-:;,"„'.:;.t; ekj "~,->':, ".'., added some new wrinkles with its utility and its Web development and small 'O'IIS'».':::Tuttlb." "&4.4 4'::%':: Ie:,::tja. I Lvujc~ ' r ttnvazttlj i

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programs. All of the programs support roughly the same eight to 12 slide and playback in 1-2-3 and WordPro very usetypes, displaying them in single ful. But be forewarned, speech features slide, outline, and multiple slide require at least 32 MB of memory and a 200 sorter views. On the slides, you MHz Pentium processor,plus a good voice. can add text and bulleted points, (We have found the accuracy of speech charts (nearly the same 12 graph

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lents to the Corel and Microsoft offerings. But SmartSuite, like Corel's suite, does offer voice/speech integration, which adds a real productivity boost for a growing number of users, particularly notebook users who can easily sequester themselves in some out-ofearshot room. As noted above, we found the convenience of hands-free speech dictation

The word processing, spreadsheet and database programs of the big three office suites are also highly comparable in features, but nothing like the presentation

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types and 2D/3D plots), clipart (hundreds of

throughout SmartSuite in WordPro, 1-2-3 and Freelance. So, for database tables and operations you learn only one set of operaout reports, create queries, and define forms tions unlike Microsoft Office 2000 where with step-by-step hints on what the user's Excel, Access, and PowerPoint each have choices will generate in terms of final output. their own distinctive database operations. Because its programming features are In this manner, a completed application can

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recognition to be reasonably high — one in personal information managers with error in 25 words after training. But this its unique calendar, day planner and can fluctuate by up to 20 percent depend- notebook "look and feel" pages. Added to this are new c onnectivity features, ing on a individual's voice). Lotus SmartSuite does have three dis- including: Web l in k t o G O T r avel tinctive utilities: ScreenCam, Organizer Information System where bookings for and Notes Client/RS. The latter we will flight, car rental and hotel reservations cover in the section on collaboration and can be made and recorded in Organizer the Web. ScreenCam has remained a files; Zip2 maps and directories, Yellow unique fixture on the PC scene — a way to Pages and City Guides, which can likerecord and now edit movies about how to wise be recorded; EasyClip; and EasySync use a program'in Windows. What is nice for synchronizing PC Organizer files with about the latest version of ScreenCam is "those on a 3Com PalmPilot or other that you can edit the soundtrack, splice handheld computing device. But the m ost u seful f eature of together movies and record the whole thing as a single, freely distributable EXE Organizer is that it offers more than a file. ScreenCam certainly adds a distinct dozen different views of calendars, tasks, notes and to-do lists. It has an equal presentation capability to SmartSuite. number of printing options too. Finally, with refined import and export facilities Lotus Orgagglzer Likewise, Organizer has been the pioneer over the Internet, using EasyClip and file I

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transfers makes Organizer very handy indeed.

integration and compa tibility

All the office suites have been trumpeting integration features, but nowhere is this

more apparent than in SmartSuite. A common set of thesaurus, spell checking, com-

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Microsoft programs warned of the problem Graphics (and, if you use the supplied and took effective action to block conflict- V erity converter, most an y o t he r f i l e ing writes. As sharing work and files over type) — into a finished Web site with a conlocal area networks and t h e I n t ernet sistent look and feel. This is novel and becomes more prevalent, Lotus has a prob- nice, With very little effort, users can crelem to address. ate a Web site ready to d o wnload/ftp In contrast, Lotus SmartSuite does a (FastSite helps here too) to your Web servnovel job of linking to the Web. All of the er. This is a shot in the arm for ad-hoc co-

ment notes, team review, graphics, and charting and database functionality runs throughout the Lotus suite. In addition,

suite programs have the ability to produce operation, especially on intranets.

menus, and c o ntext-sensitive toolbars make learning a SmartSuite application

similar ranking to the Corel and Microsoft s uites. But i n c o n t rast t o C o rel a n d

easy and efficient. Lotus also uses more cross-program referencing as Organizer and Approach data and/or screens and forms are shared across

Microsoft, which provide Web page cre- Lotus sheds the file compatibility probation programs (Trellix and FrontPage lems and improves the programs' robustrespectively), Lotus provides FastSite, ness (WordPro and Freelance Graphics had which creates Web sites. the dubious honor of tying for most crashFastSite provides three different meth- es during our testing of all the suites), ods of quickly converting your application Lotus would have a clear best buy on its pages — WordPro, 1-2-3, and Freelance hands. 9

HTML files. And all of the programs produce output with varying degrees of fideli-

Conclusion the scrolling shortcuts, status bar, tabbed- ty — Freelance Graphics at the highest,. and Lotus SmartSuite has the virtue of being property dialogues, right-mouse click WordPro and 1-2-3 at the lowest. This is a one of the easiest suites to learn, with

S martSuite applications and w i t h t h e Notes RS client. Lotus has a leg up on both

Coiel and Microsoft in providing not only a common graphical user interface, but

good collaborative features, and solid Web-page and site-creation capabilities. If

similar functionality across its suite with one exception. Lotus has chosen to stay w ith i ts Vis u a l Ba s i c-lik e cl o n e , LotusScript, rather than adopting Visual B asic for A p p l ications a s C o re l a n d Microsoft have done. If Lotus ever moves SmartSuite to Linux this may be a blessing in disguise as Lotus would then have a

common scripting l a nguage across Windows, OS/2 and Linux unlike Corel. In cohtrast to th e good news about integration, the story on compatibility of SmartSuite with other systems is decidedly more m i xed. O n t he po s i t iv e s i d e, Approach directly uses several database

filetypes including Paradox and Access. Most of the members of the suite use the same COM office automation that Corel and Microsoft do, making SmartSuite more

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compatible with Borland's Delphi and C++Builder, Sybase's Power Builder or But despite the press release promising

couraging. For example, WordPro had real probl ems reading RT F a n d H T M L fi l e s. WordPro, 1-2-3, and Freelance Graphics had the shortest list of other file types they could read. L i k e W o r dPro, Freelance Graphics and 1-2-3, both had problems

reading common Corel and Microsoft filetypes. The one saving grace: Lotus did pre-

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1-2-3 to warn me of potential file sharing violations when I opened a file already in use by another program. Both Corel and

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a problem, especially for SmartSuite and

Collaboration and the Web. Lotus has been the office suite pioneer in terms of allowing for collaborative use of its suite, sharing files for team review and shared work efforts. WordPro, 1-2-3 and Freelance have excellent features for adding notes/comments, applying revisions, and color coding these amend-

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serve existing HTML files tagging much better than Microsoft on rewrite. In general, cross-suite file compatibility persists as unfortunately the move t o H TML as a common suite storage format appears to b e fraught w i t h i n c o mpatible use o f stylesheets, XML tags and coding.

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Microsoft's Visual Foxpro and Visual Basic. better file compatibility, we found the core of SmartSuite's ability to read and write files from other suite programs to be dis-

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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

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unit is a sleek, completely solid state device for playing MP3 audio files. It has enough reative Labs has dedded to get into memory to play back a full hour of music. the portable MP3 market in a big way Creative Labs is the second major entrant in with the launch of the Nomad. This the North American portable MP3 market, following th e l a unch o f Di a mond Multimedia's Rio MP3 player early this year. The Nomad maynothave enough to convert existing Rio users, but anyone looking to buy their first portable MP3 player will be impressed by its features.

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the people at Creative Labs studied Diamond Multimedia's Rio MP3 player and decided to make the Nomad just that much better. Like the Rio, the Nomad is a diminutive MP3 player. It weighs in at only 64 g (2.24 oz.) without batteries and measures a mere 6x8.5x2 cm (2,3x3.31x.78 in.), making the Rio look bulky in comparison. The Nomad sports a magnesium case, comes with a rechargeable NIMH battery, and has a decent 90 dedbel signal-tonoise ratio. If you haveCreative Labs Sound Blaster Live! sound card, you ran further enhance your MP3 sound files by Induding

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one thing, they do add to the price. The to put it in when you are on the go. Nomad costs US$249.99 as opposed to One Rio feature the people at Creative US$169.95 for the Rio. However, Creative Labs decided not to emulate was a passLabs also sells a 32 MB version of the Nomad through p a rallel po r t con n ector. to match the Rio's price point. Unfortunately, this means most people will On the negative side, the Nomad comes have to unhook their printer to transfer files with relatively cheap set of headphones, to their Nomad. This reviewer also had some which you will undoubtedly want to problems resetting the device after swapping replace if you appreciate decent sound. out a memory card. The absence of an off Unlike the Rio, it does not come with a belt- switch or some form of reset makes this sort clip, meaning you' ll have to flnd a pocket of problem annoying, and the only way to

solve it was to remove the batteries — a tricky

business that requires use of a screwdriver. These minor irritants aside, the Nomad is

still a top-notch MP3 player. While Diamond Multimedia may have cleared the path (both legally and in establishing a market for these devices) by launching the Rlo, Creative Lab's Nomad definitely raises the bar in terms of desirable features. The Nomad is definitely the portable MP3 player to beat. 0

environmental sound effects, which add

more "space" to the listening experience. One of the chief improvements over the original Rio is that the Nomad comes with twice the memory: 64 MB. This is enough memory to play roughly one full hour of hlghguality MP3 sound. This is a much more "comfortable" amount of playing time than the half hour you'd get with the standard RIo. An hour is enough to flt a full album's worth of material with perhaps space for extra song or two to boot. Like the Rio, the Nomad can take standard flash-memory cards for stgring more MP3 flles. In fact, 32 MB of the Nomad's standard 64 MB comes in the form of a flash-memory card. But the software used to manage the songs you load on the Nomad is much more flexible, allowing you to spedfy which memory device to use. This means you can easily load sound flies across multiple flash-memory cards, then swap them in and out as you finish Bstening to their content. The Rio can only play MP3 Ales. With the Nomad you have two other options. It has a built-in digital FM tuner, and you can record and play back up to four hours of voice recordings through a built-in condenser microphone. The FM tuner means that you can stfll use your Nomad player when you get tired of listening to the MP3 songs you already have stored on it. The voice recorder is a nice extra — the resulting sound is crisp and dear, though you will need to be close to the microphone to get decent sound, making it suitable primarily for making your own quick voice notes. The controls for switching between one playback mode and another are easy to use, and the little LCD screen is an improvement over the Rio's display. Not only will it tell you which mode you are using, but if the ID fields in your MP3 files are filled in, the display on the Nomad will scroll the artist info and title as the file plays. The Rio only displays the track number.

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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDmON Nrww.tc .ca

MEMORY

•

F2pln 18mb e d o . . ........$'45.00 72pin 32m b e d o . . .........$'90.00 ' 1 88pin 84m b s d n em . . . . . 8 1 3 5 . 0 0 ' , 1 88pin 12 8m b a d a m . . . . $ 2 8 5 . 0 0 CeIeran 400................$790. Celeron 435................8825., • • e Celeran 4&6................8895.

•

Pentium IN~ . . . .......B1.060. Pienriium llh500......,...91.220. Prurritium llh550..........81.599.; Purntlum 111-600..........$1,560.

•

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Inclucke:intel cnra wlrh scene -CAMS SDIIAM W rSSurria DMA rrard drerr -1.44MS Raa rerr drNe ~ RI D E QDIIQM dirwe -16 Ierre elerea eaund aard ai eaearrer

•

142 WcrwdcdeAvenue, NorIh YeukM2N4Y4 MiorQSQft'

ID4~e w ~ w ve MM

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our By David Tasse%a

each time you want to change disks. Using the drive is as simple as using any

hat spins like a floppy disk, but fits other removable storage drive W indows into a standard PC Card sloth' identifies it with a removable drive icon, and lomega's new PC Card Clik! Drive, moving data to it is a simple drag-and-drop that's what. operation. According to the specifications, the data transfer rate is 620 Kbps. This seems

• We Consult, troubleshoot, upgrade I

to be a fair rating — I copied 13 files totalling

SolveYourComputer Problems.

4.3 MB in under five seconds. Beyond the Agee that's cute" factor, you might wonder why anyone would want a

PC Card CIIIEI Drhre

device that's relatively expensive while quite limited in its storage capacity. After all, a 100 MB Zip drive costs less, and each Zip disk

holds more than twice as much as a Clik! During a recent briefing about the product, Wally Schmidt, manager of I omega's Canadian operation, said convenience for

portable users was a major benefit of the product, because it is small and doesn' t

require extra cables, power supplies, etc.

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From: Iomega Corp. http Jtwww,iomega.corn Media capaciiy: 40 MB

Media cost: approx.$15 perdisk Estimatedprice: $299 If you are not familiar with Clik!, think of it as a miniature Zip. The Cliki disks, which have a capacity of 40 MB, are about the

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important routine for notebook users.

together. They have a diameter of, roughly, 6

When the company announced theClik! a

cm (2.34 in,), although two edges are

couple of years ago, a few of us perked up at

squared off to a width of about 5 cm (1.95 in.), making them just narrow enough to fit the dimensions of a standard PC Card. And that's what the new PC Card drive is — a complete drive mechanism built into a Type II PC Card. The Clikl disk slides into a slot in the end of the card. Windows 98 recognizes the card as an

the prospect of removable storage that was small enough to be incorporated into all kinds of devices, from digital cameras to

handheld computers. Before the PC Card Clild Drive was intro-

duced, an external drive about the size of a memo tape recorder was available. An adapter is available for the external drive, which

ATA/ATAPI device„and once the OS finds the incorporates CompactRash and SmartMedia right driver, the device is i mmediately usable. Iomega includes a utility that allows you to transparently insert and remove disks. You don't need to install the utility, but if you don't you' ll have to stop the PC Card

card readers, The drive and adapter combination is being sold as the Clik! Drive for Digital Cameras. The idea was to provide a portable storage solution for digital camera users. After

$55 $229

$19 $25 $1B

•

i I I

• 66

$109 $119 f 159 $179

Bx IOOHhzAGPH.B. (for Intel CPU)

•

as an automatic backup device. He noted that about 30 percent of computers being sold today are portables. Given the higher risks of theft of and damage to a portable computer, backing up data is a particularly

thickness of a couple of quarters stacked Other Clihl drives

SPECIAl FROM UPGRADE S M U lTI M E D IA MainboardBr CPU 44XC DROM 964 a 0 C 4BS $10 Nirsumi CDRW 2x4xB Tel:416 248-0016 964 ScarlettRd. R lawrence Ave W 0 6 Pentium 75 Fsx: 416 24a4X82 Tsresfe, ORLM9P 2V1 $49 Yamaha 16b Sound Pentium 100 $69 Sound Blaster 16 Free INemory pentium 133 $59 120W Speakers NEw MAIN BoAB0 Pentlum 166 NARD DRIVES Cailfarenourer CPuspee Penrlum 200 $'09 3 .2GB UDHA MAIN BOARD Sr CPU 4.3 G B U DHA i I I • II P2-333 NHX $155 6.4GB UDNA AMD K6-2-400 $195 B.4 GB UDMA Ceieron 400 $235 • -' • S 185 S145 Pentium II 400 FAX/MODEMS $425 SSK PCI V.90 Pentium III 450 II $135 $215 MEMORV 56K ISA V.90 16 MB RAM EDO $ 35 MONIT O RS 32 NB RAM EDO $70 14 4 AZURA „2B $55 'I 5" AZURA .28 32 NB SDRAN - > . . $ 115 $165 S 325 $195 $95 '17" AZURA .2B 64 NB SDRAN

iCompurBRlmaqE . '" .,;,

But Schmidt also pointed out that with the QuickSync utility included with the drive (and which can also be downloaded for free from Iomega's Web site for use with other Iomega products), the user can set the CIIId

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e s

THE COMPUTER PAPER GREATER TORONTO EDITION www.tc ca

o uar Sy Rod lamirastd

ewlett-Packard's OmniBook line of

notebook computers has been very successfui and is primarily aimed at corporate users. You can get one for yourself

O CTOBER 1999

HARDWARK

mn i oo o ers exi i i Ziff-Davis site (http: //wwwzdnet.corn). In this processorwnly test the OmniBook scored 31.7, My own 450 MHz Pentium III desktep PC scored 34.1. These numbers do not relate

s ceres, but t hey d o i n d icate that t h e OmniBook has a fast processor,

The OmniBook is a very sexy computerdiminutive but powerfuL lf yeu added a CDROM or DVD drive to the basic package you would be well set up. Add a full docking sta-

to overall performance as many factors other than the processor affect comprehensive test

tion, which is only another $300, and you would h ave a to p - notch, l i g htweight machine for work or home use, The OmniBook 900 is not a value notebook, but it is very powerful and feature rich. 0

simply by going to the OmniBook Web page and clicking the purchase butten but you will need a few bucks — this is exceptional but dear hardware. Not that there aren't plenty of more expensive notebooks on the market, but the OmniBook 900 is four grand after a recent 17 percent price drop — and that price doesn't indude a CD-ROM drive!

•

Omssisoolt 900

OlNI N

From: Hewlett-Packard Canada Ltd. Tel: 800-387-3887,www.hp.corn/omnibook Estimated street price: $4,065

•

8 OM© ~

The innovative OmniBook 900 weighs in at only 1.8 kg (4 lb.) and does come with an external module bay that houses the floppy drive. The module bay can also hold an optienai CD-ROM, DVD, or LS-120 drive.

I FS

S©

The OmniBook900 is powered by a 366 MHz Intel Mobile Pentium II CPU, 32 MB of RAM, and has a 6.4 GB hard drive. The display is a 12.l-inch TIT screen with SVGA resolution. The single speaker provides somewhat tinny audio, but remember this is a

business machine. Interestingly, this OmniBook has a touch pad and a track point stick that work simultaneously and each have their own right- and leftwlick buttons. I was unable to run the BAPCo SYSmark 98 bendunark tests as HP could not get the module bay CD-ROM drive to me in time for this review. I did run a somewhat elementary precessor test, called CPUmark, from the

•

FO~ e Undk& Vtme!I

• •

A floispy for yotsr FC Card Continued from page 100 filling a memory card with images, the photographer could pop the card into a reader and download the images onte a Clik~ disk Because the unit and the media were so

small, the unit and a half-dozen disks would easily fit in a camera bag. Schmidt also noted that lomega and Agfa are working together, and Agfa is developing a digital camera with a built-in Clik! drive.

As for using the PC Card Clik! as a floppy for a Windows CE device, we' ll have to wait a while for that, Schmidt says the PC Card drive wiII work only with Windows

95/98 for now. U

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THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999

NEWS gag

AOVERTISENtENT

ncre i e c a s a u er a e

nai n f ail t o P l ov l d e

Y ZK in f o WASHINGTON, D.C. (NB) — Reports from

Toronto's longest running retail computer show has had a significant makeover for the beginning of its 15th anniversary season, September 24 to 26 in the Automotive Building, Exhibition Place. "There is a whole new emphasis on deals on computers and computer products that consumers can't get anywhere else," says show producer David Carter. Exhibitors will be stocking over $12,000,000 worth of computer products at unbelievable prices, such as Pentium-based PCs starting at just $299, a 27 gigabyte hard drive for an incredible $315, books starting at just $1 and more.

the 72 countries that participated in a recent

Computer

Year 2000-readiness survey are widely optimistic, but the fact that more than 100

nations failed to provide any information on their Year 2000 P2K) efforts has some

Dollars

international authorities concerned. "Most of the countries that reported have good tY2K] programs under way,o said

Bruce McConnell, d i rector o f

"for the countries where there is still a lack

•

In Strachan Lot opposite the

$AVKIJPTO

the I n t e rnational Y 2 K C o o p eration Center asked 195 countries to submit Y 2K readiness information about n i n e

I I

sectors including power, telecommunications, and finance. The centre further

requested that countries include estimates for when remediation efforts would be complet -d.

of PC D Nac ~P r ecincts ac

Sale

t he

International Y2K Cooperation Center. But of information, we are worried." Launched by the United Nations,

Che c k out the ads in the all Toronto dailies or couponsaregood for up to 10 per centof the at the Fest web site, ww.compfest.corn, in the cost of a product with a large number of week beforethe show, for more late-breaking participating exhibitors. announcements of great specials. They cannow even I' ree parking ifthey are "Fest can ofFer these opportunities because it ready for a ten-minute walk north on Strachan, has suppliers and retailers f'rom as far away as Computer Fest combines with Mac Expo to Colorado with huge quantities of overstocked, bring great prices and selection f'rom a number of Mac dealers. Mac users can also get free closeout, andnew products,"saysCarter. In keeping with the new look of the show, advice, free software training, and ongoing there will also be an auction of used and end-of presentations. Other great Fest features include a games linemerchandise each day at3:30pm. Visitors can recoup the cost of admission with arena,a free seminar series,free advice from coupons that everyone will receive. The experts, and an Internetcafe.

•

Most of the countries participating in

the survey reported that they would complete remediation efforts across all sectors before the end of October.

• •

•

• • •o •

And although the information is self-

•

• • I • oe

ee •

••

reported, McConnell is inclined to accept most of the estimates at face value. Countries realize "there is no gain in trying to game with this," he said. Still, concerns that some nations' Y2K reports may be overly optimistic are not unwarranted, McConnell said. nYou can' t

B •

take [the reports] as gospel."

•

FREE • eActmission with Purchases

•

As to the dearth of participants in the

survey, McConnell said a number of countries are rushing to submit reports now that the first round of data has been published. aSunshirie is a great motivator," he said.

The Cooperation Center has tried to

OIWTERS

i •

impress upon world leaders the need to submit information, warning that foreign investors may be inclined to pull out of countries for which there is not

adequate YZK information available, McConnell said.

• Free Mac Talks aMac Software Training — • Internet IgTEgg~ >Te st Drive Latest PC ~ Clinics by Eureka Cafe b y ol N f fECy ga me s in ILrcade by~

McConnell also said that, for some of the non-participating nations, including

Canada and several Western European countries, adequate Y2K information exists elsewhere. Canadian authorities, for instance, did not participate in the survey out of con-

cem that the self-reporting criteria were top simple to give a clear'picture of Y2K readiness, McConnell said. 0

•

' •

Survey data available online at http: //www.ly2kcc.org/GountryWeb.htm

•

' '

Friday 10am - 9pm; Saturday & Sunday 10am - 6pm

Automotive Bldg, Exhibition Pl., National Trade Centre

Presentedby fANAII AC ~

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.Y-

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« -

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NEws

OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

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Reader's query prompts comparison of high-speed Internet offerings

44XCDROM/Eihamet10/100 32 MB SDRAMPC-100 PCI Yamaha Soundcanl 3.4 GB UDMA HSRIDisk $43 4MB 3D SIS AGP VIdeo Card 56K V90 Fax/Voice Modem $1I 1 5 ' Q51 Opgqueat Monitor 104 KeysMouse, KB, 120WAmp.Spk. 44X IDECDROM DRIVE PII 4gpp P I Z I 4l50 Yamaha XG 32Blt Sound Card m ean~»

Opsquesr Q711T 0.27 dpi $319

OpgquestV95 'l9 0.26 dpi $619 P-Il Viewsonlc E771 1T 027 Refb $309 Rellsys 17p 0.26 dpi dlgnal $349 Rsssys 1lr 026 dpi dlgnal

ATI RageFuq/18MBAGPVideo

1T 0.27mm Dlgiial Monitor

$609 gygO Cggy jpgg4f

58K Int cl gowlvoice

NK Impel veg Dmond

3 Com905BTX PCI 10I100

3 Com PCMCIA 10/100

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$5 Z100AGP16MBM RAM

104 KeysKB,Mouse, 120WAmp. Spk.

ing the two together.

+/gal) Q

$ 1 29

(~gs led Line.Gamin tern

Signed, Bill

COCOANNIEf$0

Cmagve AWE4PI ISA Creasve SB Live Value PCI

104415 KeysMuumedia KB

MiC rOSOft WinS95 dOW

ATI Rage Magnum 32MAGP $169 ATIRagepury32MAGP $169 ATI An In Wonder 8M AGP $169 ATI All In Wonder 16MAGP $2N

LogiiechWheel Mouse,Joystick PII 400 PIII 450 Q oI• i o P II I 50 0 PIII 600

on the sites it hosts. Additionally, cable users are subject to a

few additional security issues, namely the

Shaw, as one of the affiliates in the

Thus the company's claim of ADSL access out password protecting them! speeds that are o150 times modem speeds" must be considered incomplete without

•

• •

•

arroprworrAvo

•

I. •

•

• •

•

rs 4

•

• • s

Hwy 4e1 ' •

Pnnsldnl

•

Overall, I'd rate ADSL (which does not

slow down appreciably when the phone is

l i mydmslssaoiipar mgss Alrmm 2. ssrhs asslehahis 3.Allplhssms3.5%cmhdssmishd

•

ty risks: don't share drives or printers with-

width potential diminishes with distance.

$55 WWW.5hCCON. COm C REE) IR K '

•

standing of the Windows 9x Find Computer

BCTTelus, meanwhile, expresses caveats feature.) It is relatively simple, however, for users about its ADSL (asymmetric digital subscriber line) service due to the way band- of both high-speed services to reduce securi-

ATI EXP 98 SMAGP JXamond VTIOV 16M AGP $159 Diamond V770V32M AGP $229 All systeass ceasearrllut 9 years lrarts aad 5 years lahrar warraaty VooDoo 3 82000 16M AGP $139 /Mse ISladOWS 9$ CD Maaaal dl Llceaee are IaeladerL VooDoo 3 83000 18M AGP $169 wo oroosas oosoooe swor orwr os em e eso oor ooohoroosororwr srwrrs sosoooo

NOTE:1.Pliaaa~

By Craerhhe Benrhett

clearly includes the crucial words, "up to."

w hil e Supplies Last

Checfr Ils Out DBNile I

office. In my area, the (4Home s ervice promises 1.5 Mbps of bandwidth downstream, and 512Kbps upstream, hence the the use of "asymmetric" in description of the service. Of course, both systems are subject to bandwidth constraints at any bottleneck point in the system, such as a Web server with insufficient resources for heavy traffic

o ISIHome group of companies, does ability to access shared hard drives or net• not claim you' ll experience speeds worked printers of other users in a Network that are 100 times faster than a 26,BKbps Neighbourhood unless those drives or modem with i t s c able-modem Internet printers are password protected. (To be fair, access service. The list of responses to fre- you can access ADSL-connected resources quently asked questions (FAQ) posted at the on someone else's computer if you know lgIHome Web site (hllp://www.home.corn/qa.html) their IP address and have a basic under-

64MBSDRAMPC-100 SB Liv8256VakresoundCard 24X Mal CDROM Drive A.lansing AC$44 SPkw/Subwoofer 56K FlexInternal Modem 56K V.90 USRFex/Voice Modem

shared, but is dependent on the proximity to

the phone company's switching station/

purcha sing

PIII 500 P I II 600

$69

m@ a p Dw.@t 2 N

1.5Mbps.What about when someone ison the

phone/fax, what does the speeddecrease to with ADSL? The priceforeach serviceisthe same.Is

faster processor and/or more RAM? I plan on a new computer next spring and link-

Intel440BX100MhzMB CDROM48XCrrmgve $89 128 MB SDRAMPC-100 CDRW Ricoh 4x4x20 IDE w/sw $2N CORW Yrun 4x4x16 IDE w/sw $345 ~ I 1750/6333/T/4000/M/1 8.4 GB UDMAHDD DVD 5X ~m I ax Pioneer $115 P -II 3 33Mhz CPU Dlamon MOngerFualon16MBAGP 12.1 800X600CTFTDaplay 17 0.2?mm Digit IMongor 100MB"Inw~la, DN.m $85 4.0GBHardDlak 100MBExternal ZIP Drv.KII $149 Pioneer 6XDVDDrive

2Nm

bandwidth is shared by all users in a "Network Neighborhood." ADSL, as the BCT.Telus FAQ (hltpi/www. betel.ca/multimediagateway/faq/) notes, is not

one bette r than the other,i.e.faster, safer,etc.I do online tmding, etc,, with the computer, so security is also prime. Would I benefit from a

56K V90USRFax/VoiceModem

PII Y

speedNet servicesforthisarea]areboth com-

However, the corporate FAQs don't really give you the whole story. Although not mentioned in the ( 49Home FAQ, cable mortem

(is that 2.88Mbps) and Telussays[its service is]

raoo oooeooo

sooc 128K g949

qualifications, as well.

ing to town at the same time. Shaw claims [its service is] 100x faster than a 28.8Kbps modem

128 MBSDRAMPC-100

8799

Q: I live in Lethbridge, Alta. I am using a 120 MHZ Pentnon PC with 32 MB EDO ltAM and 2 MB of VRAM (Diamond Stealth). Shaw' Cable and BCTTelus [the providers of these high-

•

5' '

•

mlesrssrs Aw.

THE COMPUTER PAPER GREATERTORONTO EDITION

NEWS gag

www.tc .ca OCTOBER1999

used simultaneously for voice calls, by the way) as a more scalable technology, but in actual use, at least in my area (0.7 km from the n e arest A D SL switch), both provide roughly c o mparable performance in "real world" use. In deciding which service to use, I'd also consider whether either system has a "heavy use" surcharge, for example a per-gigabyte download surcharge. While even I GB may seem huge, you can rack up that amount fairly quickly if you download videos, MP3 files and other binaries. You should also consider the overall reliability of a service in your decision. Ask your associates who use high-

with their service. Although ADSL in Western Canada seems to be quite reliable, we' ve seen many complaints from Torontobased users — and more than a few complaints about cable service as well. More than any-

t t

Microster dl18 ATXmsinbostd (Intel 810) 64 MB PC100 SD RAM, 128K cache Fujitsu 4.3 GB Hard Drive Psnssonic 1.44 MB floppydrive On Board 2D/3D 4MB Graphic VIdeo Acct 56K int. fax/modem/voice V90 PCI Mitsumi PS2 keyboard,PS2mouse/psd Medium ATX tower csee, 40X speedCD ROM On Board Audio, 100wstts speakers

thing, it seems that reli-

ability is a localized service issue. For the record, I

chose ADSL, but I' ll drop it like a hot potato the day my service provider (BCT.Telus) institutes a per-gigabyte surcharge. The FAQ posted by my ADSL p rovider (http: //www,betel.ca/multimedlagateway/faq/) has answers to questions and concerns raised about other Internet issues. Check whether your local provider it speed Internet alternatives if they are happy has its own FAG, which may differ. 0

Monitoruttersystemperch/led aprocessor wfMME' ™Techno Intel Pentium Iig 15" Relisys Monitor .28dpi Microster61 56ATX msinbosrd (intel ZX)512K 15" Acer 54E Monitor .28dpi 64 MB PC100 SD RAM 17" Relisys TE772 Monitor .28dpi Qusnmm 6.4GB Hard Drive 17" Accr 77C Monitor .27dpi Psnssonic 1.44 MB floppydrive 17" Opfiquest Q71 Monitor .27dpi /GT 3D Charger 4MB AGP video card 17" Viewsonic E771 Monitor .27dpi Acct 56K int. fax/modem/voice V90 PCI 17" Viewsonic G773 Monitor .26dpi Mifsumi PS2 keyboard, PS2 mouse/psd 17" Vicwsonic GT775 Monitor .25dpi Medium ATX tower case, 40X speed CDROM 19" Viewsonic PS790 Mo nifor .25dpi On Board SB128, 100 watts smpspeakers

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2 year s lab o u r

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Al pricesareehesrfy3.5%dsccrsserf for cash,mxreycurerenrf cntifierf cheque. PricessubjectIo changeughcuf ech

jfttIFI/www,cammunity.corn,,

P entium / II / III Meiberbeerd 4 CPUs U red

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I • •

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Pentium II Motherboard • 32 Megs SDRAM

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~Vd S

• lfrTKL Celeron4eeMtu S S79

• Fujiteu 4.3 Gig HD+1.44M FIOppy nrrxLCererue4SShfr •

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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION

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s' sites co ect rivate in o

Man

U.S. study finds Web masters fail to live up to promised self-regulation put in place, most companies with major

methods for getting prior, verifiable parental

major legislation regarding the privacy of

Web presences targeted at childrenstill run

permission.

children surfing the Internet is waiting to be

afoul of the intent of the new law, a survey fro)n a privacy organization shows, The Center for Media Education (CME)

group are "signatories to the self-regulatory

WASHINGTON, D.C. (NB) — Even though

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heartened to find the results that we did.o

CME, along with representatives from Junkbusters Corp. and Privacy Times, made its comments a day before a major FfC foru)n was held

in late july on implementing COPPA's provisions. The workshop focused on one particular rule made last April by the FTC, in

regards to gaining parental approval for obtaining a child's personal information methods for co)npanies to obtain parental

getting prior, verifiable parental permission — a standard consistent with COPPA, Montgomery said. In the most-popular kids' Web sites category, consisting of 80 run by th e most prominent companies, CME said it found more than 25 percent of sites did not post a

closing personal information from children, an FTC spokesperson said The FTC's current rulemaking on COPPA requires such approvals, with certain exceptions.

no)neieele rotative head

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passed, we' re d) s-

attempt to get any permission from parents,

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"Even with the law

while less than three percent use methods for consent before collecting, using, or dis-

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Montgomery said

personal information, she said. Less than six while they are online. The workshop expLored appropriate percent of those sites collecting information

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results were released. Of all the sites in the first sample, 9S percent collect some kind of

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Montgomery said on the day the study

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months ago.. . we' ve heard industry assurances all along that they would be able to take care of t h i s w it h s elf-regulation,"

six percent of those sites collecting infOrmation attempt permission g from parents

Of th e r a ndom sample, nearly /1S percent do not state their privacy policies, CME President Kathryn C,

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nies coming under the jurisdiction of the Children's Online Privacy Protection Act (COPPA) of 1998, most of those firms are not reading the writing on the wall, in terms

of protecting kids'

rarlrsoon/

initiatives recently created," Montgo)nery

said that, while the U.S. Federal Trade noted, calhng the results "disturbing." oSince this law [COPPAj was passed eight Commission (FTC) designs rules for compa-

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A lot of the companies in the second

tion from children, Montgomery said, Of the 88 percent, less than 26 percent attempt to obtain parental permission for infor)nation

The main goal of the statute and the proposed rule is to put parents in control of information collected online from children under 13, the FTC said. I.ast April, the FTC published a proposed rule as the first part of its COPPA-

mandated enforcement role. The rule

would apply to certain commercial Web collection, and less than 13 percent use sites, and states that "an operator must

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THE COMPUTER PAPER CREATERTORONTO EDITION www.tc ca

make reasonable efforts to obtain verifiable parental consent, taking into consideration available technology. Any method to obtain verifiable parental consent must be reasonably calculated, in light of available technology, to ensure that the person providing consent is the child's parent." Possible verification options include signing a consent form that would be faxed or mailed to the Web site owner, inputting a credit card number by a parent, calling a toll-free phone number or sending an email message with a valid digital signature. The FTC is also determining if other email-based options are available for confirming a parent's identity. With certain exceptions, these sites would have to obtain parental consent before collecting, using, or disclosing personal information f ro m c h i l dren. Th e sites would also be required to provide notice on the site and to parents about

O C TOBER 1999

their policies with respect to the collection, use and disclosure of children's per-

sonal information. Certain limited exceptions do exist, the FTC said. A site may collect a parent's or child's email address without prior parental consent, for example, in order to seek parental consent or provide parental notice. Also, a site may collect a child' s email address without prior parental cons ent in o rder to respond directly to a child's specific request. Both of t h ose exceptions, though,

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would trigger additional privacy protections under the rule, the commission said. COPPA, which was sponsored by U.S. Senator Richard Bryan, and signed into law by U.S. President Bill Clinton, will go into effect as late as April 2000, but the FTC must first create rules for online companies catering to children to follow, as mandated by the legislation. Q

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THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999

page, you can be sure the output from a PostScript file will be the same from an ultra-expensive commercial typesetting machine as it will be from your PostScriptor Ghostscript-equipped home printer. And because shapes that make up PostScript typefaces are described as mathematical vectors, the letter "0" will print at the maximum resolution of the output

device — whether that device is a $500 laser printer or a $100,000 Linotronic imagesetter. As PostScript has matured over the years, GhostScript has kept up and now adds color capabilities for those using lowcost inkiet printers. Another common use of Ghostscript is to prepare documents for printing on a remote printer. By printing a document from a PC, Macintosh, or other computer to a file, you can load that file into Ghostscript and see the document the way it will appear on a printout, complete with the original fonts, graphics and page formatting. You can then use Ghostscript to "print to file" and save the document as a PDF ( Portable Document F o rmat) f i l e . Alternatively, you can save the document in EPS format, which is supported by virtually all desktop publishing programs.

SOFTWARE g g

older 47 through 53 drivers. However, the r evision number and n ame o f t h e PostScript driver isn't critically important. In a pinch, you can use any PostScript driver, such as the Apple LaserWriter or, if you want the driver we use here at TCP, go

to Adobe's Web site (http: //www.adobe.corn/ supportservice/custsupport/download.html) and download the latest PostScript J.evel 3-

compatible printer driver for Windows or Macintosh.

Once installed, this driver becomes available through the print dialogues you' ll already be familiar with in your existing applications. Naturally, there will be some new options, which we describe below. Next, you will want to launch the application from which you want to print. Open the desired document and ensure that the PostScript driver is selected in the Printer Name area of the Print dialogue. Then, notice the checkbox (usually on the right hand side of this dialogue) that says Print To File (it is the option that produces a PostScript file). Select it. It is a good idea to also click the Properties button to select the correct page size and paper orientation. Even though we aren' t printing to "real" paper, we still want the

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driver to output the data so it fits on the

How to esseChostscrlpt First, make sure you have a PostScript printer driver installed. These drivers are supplied by the vendors of virtually every o perating system. For e xample, i n Windows, you would go to the Start menu

"virtual" page we have specified! Now, click Print and when the File Save dialogue opens, specify where you want the file saved. We usually save files to C:ssWindowsxsDesktop, so they are easily accessed via the Desktop icon that appears

and choose Settings, then Printers.' Here,

in most Windows 9x standard file dia-

you must add a PostScript printer if one does not already appear. It doesn't matter if you don't actually own a PostScript printer — this is where Ghostscript (or commercially available PostScript interpreters, such as Infowave's StyleScript) come in! For our PostScript driver, we chose Linotronic Quasar 2013. We were more concerned with the number than the brand or model name. The number 2013 represents the PostScript interpreter revision number. Values larger than 2000 are known as PostScript Level 2drivers. These drivers offer some additional features over

logues. PostScript files are typically saved with the file extension ".p m" to show that they are intended for a printer. You may notice in the PostScript driver's Print dialogue that there is a Properties button. By clicking it, you can access several advanced features of the dri-

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ver. Most notable is the PostScript tab,

which provides several options that you may wish to try if Ghostscript has problems interpreting your file using the default Optimize For Speed setting. Now, you are ready to process the .pm Continued on page111

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New English dictionary added to Encarta lineup e annual fall release of latest edition of Microsoft's Encarta CD-ROM encyclopedia has become a back to school tradition since its debut launch in 1994. Although there are other CD-ROM encyclopedias, including McClelland and Stewart's Canadian Encydopedia, IBM's World Book Encydopedia and Comp'ton's Interactive Encyclopedia, the Microsoft brand is by far the best recognized and the best seller. The Encarta software line has expanded over the years, to include an interactive atlas, and this year, an English dictionary. According to Microsoft, the Encarta World English Dictionary is the first riewly written English language dictionary published in the last 30 years. The dictionary was compiled by a team of 320 writers and editors from 20 countries, with the result that it may be, according to its developers, the most comprehensive reference of "global English" available. In addition to the basic dictionary, which has more than 400,000 references, it includes a book of quotations, Roget's Thesaurus, the Encarta Almanac 2000, Microsoft Press Computer and Internet Dictionary, and the Encarta Manual of Style and Usage. The Encarta World English Dictionary with its five additional references sells for a street price of about $54. The Encarta Reference Suite 2000 bundles Encarta Encyclopedia Deluxe 2000, with the Encarta Interactive Atlas, the new dictionary, and access to the Encarta Online Deluxe for a street price of $149 ($99 after mail-in rebate). — Jeff Evans

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gg NEWS

OCTOBER 1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca

u er C CÃIC I

Apple attempts to ban "evil twin"

Q D SS F C A S

We Buy, Sell 4 Trade Used 8rNew Computer Equipment

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a According to Apple chief executive offICer, Steve Jobs,D There is an unlimited number of original designs that eMachines could have created for their computers, but instead they

chose to copy Apple's designs. "We invested a lot of money and effort to create and market our award-winning comput-

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Ease encryption laws, U.S. export council urges

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er designs, and we intend to protect them under the law.n Apple has appBIed to a U.S. court to have sales of the eOne stopped, so far without success. The iMac, an all-in-one computer with the monitor and computer components housed in a single, translucent plastic case, has been the biggest hit in the personal computer market in the past several years. Single-handedly, this appealingnappliancen computer has turned both Apple's profitability and its public image around. The eMachine offers a similar design, but uses the Microsoft Windows operating system. Users of Windows PCs have a much larger library of compatible software and peripherals to choose from than Macintosh users. The eOne has been a hit as well, displacing the iMac as the top-selling computer in Japan. While there have been other all-in-one Windows PCs in the past, notably certain models of the Compaq Presario line, the iMac design is very distinctive, and Apple claims the eOne design is close enough to an exact copy to constitute copyright infringement. In the computer business, it has sometimes been common for one manufacturer to be "inspired" by another's design — the 3Com Palm Pilot's form factor, for example, has been emulated by some other handheld devices. In the 3Com case, however, would-be copiers have found that external similarities are not enough: the attractive casework has to contain electronic guts that offer competitive value and performance. (In recent days, however, 3Com are getting a little too launched its own copyright-infringement suits, claiming close for comfort where the electronic guts are concerned.) EMachines is betting that a computer that looks like an iMac and costs about the same, but offers Windows compatibility, wi)I attract many buyers who would never buy into a nonWindows operating system. So far, its gamble seems to be paying off, 0

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pple Computer is persisting with its attempts to stop eMachines Inc., a joint venture of Korean-based TriGem Computer and Korea Data Systems, from selling a Windows C Apple daims is visually very similar in design to its iMac computer. •

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n late August, the encryption subcommittee of the President's Export Council — a body that recommends policies and regulations governing the export of technology from the U.S.— submitted its suggested changes to government rules on the export of encryption

technology to other countries.

At the urging of law enforcement and national security and intelligence agencies, U.S. President Bill Clinton's administration has maintained rules that prevent any but the weak-

est of data encryption technology from being exported. The reason given for this policy is the desire of American officials to block access by criminals and political adversaries of the U.S. to "unbreakable" data security technology.

The policy has been widely criticized and ridiculed, however, since in practice it simply ensures that the international encryption software market is dominated either by nonAmerican technologies, or by "leaked" or smuggled American software. Critcics of the policy argue that in the age of the Internet, software recognizes no boundaries, and the U.S. government policy is harming the country's economic interests without significantly protecting its security. William Croweil, the chair of the encryption advisory subcommittee, said relaxing the restrictions would boost American efforts to sell security solutions for exommerce, online banking and health care.

— Jeff Evans

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Grabbing Web data

tatement s ntax-

By Helen Bradley

By Jacques Surveyer

ne neat thing you can do in your spreadsheet package is grab data from the Web and use it in calculations. This month kicks off a two-part look at spreadsheets and the Web, We'0 begin with Web queries, which extract data from the Web. The simplest way to understand Web queries is to try one for yourself. For this you' ll need a current spreadsheet: Lotus 1-2-3 9.0, Quattro Pro 9.0, or Excel 97 or 2000. One example of using Web data in spreadsheets is employing online currency data to make your own currency conversions. Yahoo!'s conversion page

n our last tutorial we looked at the Visual Basic (VB) editor and all the help it provides in programming. At the same time, we discussed the 12 types of VB variables. In most VB programs you will Gnd you use String, Oouble, Integer, Long and Variant most often. In this session, we get into the heart of programming, and examine the four most commonly used statements in VB. VB, like most other programming languages, uses a whole group of spedal statements to add new features and functionality to the language, such as classes, file input/output and database connectivity. We shall cover special statements as the need arises, while concentrating on the meat and potatoes: assignments, conditionals, iteration loops and function calls. Fortunately, VB supplies the user with a number of ways to test statement calculations, string manipulations, and one- or twoline program snippets. One way is using the

(http: //quote. yahoo.corn/m3?u) is a good site for gathering currency data. Take a minute to load this URL into your Web browser so you can see what you' ll be working with. Web eluerles In Excel 97 You' ll need to create an Excel 97 Web query in Word 97 or a text editor, which will save plain text files. Type your query as these three lines of text and save the file, calling it currency.iqy: WEB1http://quote.yahoo.corn/m3?u This file doesn't have to be saved to any particular place, but a good location is the default location for Web queries, which is your NMicrosoft Office%Querie directory. If you' re using Word, type the text of the query, then select File, Save As, Continued on page 116

•

Double rate2= 0.1 fv2 = Oe pv2= GF

Immediate Window. If, however, you need to

check the exact syntax and functioning of a subroutine, using a button click to launch the routine is probably the fastest and easiest means to test your cod~specially because you have the full power of VB's debug capaMities. Immediate Window VB's Immediate Window can be used at any time (not just during a debug session) to test how a statement will work. As you can see in the image of the Immediate Window, we test to see how the Format statement works by joining or concatenating its results to the string apple. First we initialize I = 3. Then by adding the print command, the exact way apple is concatenated with the format string

II2 = 3

ann2 = CDbl(Text2.Text) If UCase(Textf.Text) = 'PV' Then pv2= ann2 ' (1 - (1 + rate2)" (-n2)) /rate2 Label1.Caption = 'PV='+ Format(pv2) Eiseif UCase(Textf.Text) = 'Rl'Then fv2= ann2 ((1 + rate2) " n2 -1) / rate2 Labelf.Caption= ' FV='+ Format(fv2)

immediate Window xxx0, the 0 character says print one digit of the value of i. But don't try to enter a declaration or Else m ulti-statement if o r f o r l o op. T h e MsgBox 'Enter PVor FVin first text box'. Immediate Window only works with line-byvbOKOniy,Warning' line commands like Print (1+rate2 " n) ' PV. End If For more elaborate testing, it's easy to set up a small VB program to test a snippet of code. Finally, add a breakpoint by going into In fact, while describing the conditional if VB's editor, highlighting the point or line of statement in more detail we will also be set- code at which you want the program to ting up a simple VB test program. break/pause, then press the F9 key or click the Debug j Toggle Bieakpoint menu item. Testing programs In VB Now for some fun! Click Debug j Start and When creating programs in VB, be sure to the program starts up, halting at your breaktake advantage of its speed and ease of setup. point as in the following image. In order to test some annuity calculations, we shall set up just such a test program: 1. Click File j New ProJect from the menus. 2. Add a button to the program form, and change its caption to Test it in the properties. 3. Add two text fields, one below the other, in the form. They will be automatically named Text1 and Text2. 4. Change their text property from Text1 to PVand from Text2to 100. Teel Window 5. Add a label field and change its caption We can't cover all the details, but there is from Labai1 to Value. a wealth of information available to help fig6. Then double click on the Test It button ure out how VB works and to find and fix and add the following code to sub: bugs in your program. In a later tutorial we Dim xx AsDouble,fv2AsDouble,pv2AsDouble will cover VB's debugger in more detail. Oimrate2AsDouble,ann2AsDouble,n2As Continued on page120

... nsta . By Cene Wllburn ast month we went through a preflight checMist to get information about our hardware, and to check its compatibility with Linux (Parts 1 and 2 are viewable online at http J/www.tcp.ca). We examined three options for creating enough empty space on our hard disk to install Linux. We leaned how to create an installation boot floppy from the Linux CD-ROM. Assuming that your system meets all the hardware requirements and that you have created partition space for Linux, let's do the installation. You' ll need a single formatted blank DOS diskette during the installation. (Note: The example Linux distribution we' re using for

this series is the Cheapbytes Red Hat Linux 6.0 andent GoldStar VGA monitor, and a 2 GB IDE hard drive. i386/Intel CD — also called i386/CPU —available for The hard drive has a 1 GB Windows partition and I' ll be $1.99 plus shipping from http J/www.cheapbytea.corn.) adding Linux to the rest. In addition to the following instructions, I One last check: if you' re installing Linux alongside encourage you to also read through some of the Red another operating system be sure you have backed up all Hat su p p or t mat e rial at http : //www.redyour important files. If you make a mistake or something hat.corn/support/. In particular, browse through the goes wrong, there's a possibility of destroying your existing Installation Guides, Manuals Ik FAQs" section. You' ll find setup. When working with any operating system installavaluable information, tips and hints there, not to mention tion, always prepare for the worst. the offidal manual for Red Hat 6.0 Linux. Because I cannot capture the actual installation screens Booting uls as screen shots, I' ll emulate them using italic type for the Place the Linux disc in your CD-ROM player and insert the prompts you' ll see when installing Linux. Linux boot diskette you created into your A: drive. Start The example machine I'm using is my own.66 MHz 486 your system. You' ll get a "Welcome to Red Hat Linux" with 16 MBRAM, external Sony SCSI4x CD-ROMdrive, an Continued on page1 14

OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

CA R E ERS Sr TRAINI N G

... Installi Continued from page11$ screen. Press Enter and you' ll see Linux loading. It starts out something like this:

you may need to manually feed the parameters under "Specify options." I have to manuallyenteraha152xAx340,11 formy Adaptec 1510 card. (Parameter options are listed in

of numbers. If you feel uneasy at any time during the fdisk session, enter Il to quit, with-

Units= cylinders of 4032 512 bytes

out making any changes. Changes are not

the online Red Hat 6.0 Installation Guide.)

until you enter w,

Device Boot Start End Blocks ID System /tmp/hda1 ' 1 5 21 1050304+ 6 DOS16blt)=32M Itmp/hda2 522 538 34272 82Llnuxswap Itmp/hda3 539 973 876960 83Llnuxnative

"Server" installation assumes you' re devoting your entire hard drive to Linux. It will destroy any Windows partitions you have.

Here's a transcript of the session that creates two new partitions, makes Partition 2 a Linux swap file of 32 MB, and devotes the rest of the drive (Partition 3) to Linux. The rule of thumb is that the swap partition should be approximately twice the amount of physical RAM, though most people do not need a swap file larger than 127 MB on any

Choose Custom.

system:

Disk Setup:fdish, EdR

Command (m for help): n e extended

Installation Path:Install Installation Class:Cuslom

Loading initrd.lmg..............

Loading vmllnuz........ Uncompresslng Llnux.....

Be very careful here. A "Workstation" or Once the initial loading is complete, you' ll get a "Welcome to Red Hat Linux" installation screen. From this point on use the Tab key to select between options, the

Spacebar to toggle check boxes, and the Enter key to proceed. If you overshoot an option, Alt-Tab takes you back to the previous option. Press Enter. Here's a condensed version of what you' ll see (with your response in boldface): Choose a Language: English Whattype ofkeyboard doyou have?:us What type of media contains the package to be installed: Local CDRON Insert your Red Hat CDinto your CD dn've noun OK

At this point the iristallation .program will autoprobe, looking for an IDE CD-ROM drive, If it doesn't find one, it asks:

WhattypeofCDROM doyouhave? The choices are SCSI and Other CD-ROM, "Other" includes older CD-ROM drives such as Creative Labs' Sound Blaster CD-ROM drive. If you select SCSI, the program will autoprobe for a SCSI card. If it is not found,

permanently written to the partition table

After fdisk writes this to your partition table, there's one more step. Select Donefrom the return screen and you' ll be moved on to a large "Setup filesystems" screen. Arrow down to your main Linux partition (/dev/hda3

in my example) pressEnter. Mount point: I

Linux fdisk is very spare — just a blank p primary command-line prompt, but it's straightfor- P Partition number(1-4): 2 ward to use and very reliable.

That's a single forward slash. We' re telling the setup program to mount the Linux root file system on /dev/hda3. Press

First cylinder (522-973): 522

Creating Unsex partitions A quick note about Linux device names: if

Last cylinder ... ([522j-973): +32N

your hard drive is an IDE, Linux will call this

Command (m for help): n

Enter, then OK to finish.

The hardest part is now done. Take a break and wipe the sweat from your brow.

e extended p prlmar'y a second drive. SCSI drives are designated. as /dev/sda or /dev/sdb. Each partition on the P drive gets a number, so the first partition on Partition number (1-4): 3 the first drive would be /dev/hda1 or /dev/sda1. First cylinder (539-973): 539 You can have up to four primary partitions Last cylinder ... ([539]-973): 973

/dev/hda if it's your first drive, or /dev/hdb if it' s

The rest is much easier.

You' ll next get a screen called "Active Swap Space." Make sure the check box is marked with an asterisk (hit the Spacebar if it isn' t) and it's a good idea to also select

"Check for bad blocks during format." After "Scanning Packages..." the next

on your hard disk, and a large number of Comm and (mfor help): t extended partitions. In the following example, I' ll fdisk my Partition number(1-4): 2 486 that already has a single Windows C: Hex Code(type L to list codes): 82 drive. I' ll create a swap partition and a native Linux partition as primary partitions. The cylinder numbers apply to my machine, not yours. You' ll be prompted with different sets

Command (mfor help): w

screen is "Partitions to Format." Use the

Spacebar to select your Linux partition(s) and also select "Check for bad blocks."

Command (m for help): p Disk ltmp/hda: 64 heads, 63 sectors, 973 cylinders

After the installation finishes formatting the swap partition, you are presented with an extensive list of installation options. If you' re

•

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THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999

CAREERS Il T R A I N IN Q

new to Linux, most of the options wIII be Tab to 0/r and hit Enter. Do not check unfamiliar so I'm going to supply you with a "Select individual packages." The packages few simple recipesfor a first-time installation. will now install, displaying an update status As you becomemore sophisticated in your use during the procedure. Package inshriiation

ves, select the"Use linear mode..." option of the LILO configuration. XConfiguratorWe'l delve moredeeply into this in a future column,Fornowselect Generis VGA of Linux, you' ll want to do this differently, but will take anywhere from under 10 minutes to Compatible as yourvideocardandGeneris INonaur the list below will get you up and running. over an hour, depending on the speed of as your monitor. Skipall offers to "Probe" yourvideo your processor. Then come the remainder of card. Would youlike X tostart whenyou reboota No Selecting packages the installation questions. For a very basicsystem, with X Window, that installs 248 MB worth of software packages, Finishing up OK, you' ve done it! Red Hat will now ask select the following options, and deselect ConfigureMouse:Just follow the prompts. Leave you toremove your fl oppy and CD-ROM and "Emulat e3Buttons?"unchecked. reboot. If Linux is not in your Master Boot everything else: ['] Printer Support Confi gureLAN.SelectNe. Record (MBR), insert your newly created f') X WindowSystem (You canreadjust this later). boot floppy when your system restarts. ['] Mail/WWW/NewsTools Confi gureTimezones:Leave"Hardwareclocksetto Otherwise reboot normally. GMT"uncheckedandselectyourtimezone ['] File Managers If all goes well, Linux will boot and give ['] DialupWorkstation you a Login prompt. Login as root. (Canada/Eastern in mycase). If you have around 400 MB total hard drive space, then add the following to make a very nice development workstation:

Configure Services:Uncheckapm d and nfs.Leave the rest as is, Configure PrtntenIf you have a printer attached, select Local, take all the defaults, and then select

Password: yeursecretpasswerd

g g

To reboot from Linux, press CIL-ALTDEL or type: g shutdown -r new To shut down your system from Linux,

type the following at the "gm prompt: g shutdown -h new Wait for the screen to say "System Halted," then hit the off switch. If you have LILO loaded in your MBR, hit Tab when LILO first appears and type dos in order to boot into your Windows partitian. Q Next time:Creating useraccounts andgelng around onthesystem. GeneWIlburn (njoeinterlog.corn) is a Toronto-based IT manager, musician andwriter who operates a small farmof Unuxsewers.

f') C Development f'] DevelopmentLibraries ['] C++ Development ['] X Development

your actual printer or onevery similar. We'l do more on printers in a latercolumn. RootPassword:This is your master adminpassword for Linux. Makeit a goodonethat you'l remember. Authentication Configuratioir.Select UseShadow If you have around 600 MB or more hard Passwords. Deselecteverything else. drive space, toss in the following for a really Bootdis/r."Would youlike to create abootdisk for first-rate workstation: your system?"Absolutely. Insert your blankformat['] Gnome ted DDS diskette when prompted. ['] KDE LILO installation:The choices for LILO (Linux ['] DOS/WindowsConnectivity Loader) are "MasterBoot Record"and"First Section ['] Web Server of Boot Partition." Most usersprefer MBR,but Boot ['] Postgres [SQL)Server Partition is always asafe choice. Remember,youcan ['] Tex DocumentFormatting always boot up Unux with the bootdisk you just cre['] Emacs ated so if you' renervous aboutthis, choose Boot ['] Emacs with XWindow Partition. It can bechangedlater. * If you haveoneof those new,very large IDEhard drif ] Extra Documentation

Get FREE Award-Winning IT Training at u u w.it-train.com. Et

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Crabbing Web data Continued from page113 10

select the drive and directory to save your file to (e.g. %Microsoft

0.8887

OfficeNQueries) from the Save As Type: dropdown list select Text

0 6544 1.621 2A78

Only ('.txt). Type the name of the file as currency.iqy and click

0.6169

OA124

2A25 1.831 1.199 6.14 4.018 115.3 75.41

Save.

Make sure you' re connected

1 497 0.9793 2A26 0.6126 1.518

to the Internet so you can run your query, then switch to Excel

and open a new workbook. Place

0.8347

$05000:

1.224 4.106

0.16290.03$74 0.01325

1 Si8

1.021 0.1$5 O.N535 OA121

0.8'168 0.24% 0.01297 0.015%

1.597

123.1

:CA N equals $ $30092 U

Data, Get External Data, then

Lotus 1-2-3 Millenium Edition

If you' re using Lotus SmartSuite Millennium Edition, you' ll find Lotus 1-2-3 makes quick work of importing data from the Web. It' s

much simpler than doing it in Excel 97 and the results are more presentable. To import the Yahoo! currency data into

a Lotus 1-2-3 workbook, create a new blank workbook and make sure you' re connected

New Web Query. Type the URL to the Internet. Place the cell pointer in cell

4. 103 0.8174 0.2437 0.01238 0.51 13 0 $812 0 6255

Web queries ln Excel 2000 Web queries havebeen improved in Excel 2000, which allows users to choose how much of the target Web page they want to retrieve and the type formatting. To run a simple Web query, open a new worksheet and select of the page you want to view or select the Browse button to open

A1, select File, Internet, Get Data from Web,

then type http: //quote. yahoo.corn/m3?u in the your browser so you can locate Web Address (URL) area. Make sure the

Select The Sheet Location For The Web Table reads A:Al, and select OK. Wait while Lotus 1-2-3 accesses the Yahoo! site and retrieves eee13 Run Web Query. Locate and Choose the part of the Web the data. select y o u r que r y file Creatln a Weh query run InExcel $7 Is more flddly than In Excei 2ppp P a g e you want — in this case Lotus makes a neater presentation of the currency.iqy and select Get Data. select One Or More Specific data than Excel 97 and, in the bottom right When you' re prompted with Where Do You toolbar. If this toolbar isn't visible, select ' Tables On The Page — and in the Enter Table of the Web table area, it has a button with a Want To Put The Data?, select the Existing View, Toolbars, then E xternal D ata. Name(s) or Number(s) Separated ByCommas circular arrow on it that will refresh your Worksheet option, change the location to Unfortunately, Excel brings all the data in, a rea, type 4 , s e lect th e F ul l H T M L data when clicked anytime you' re online. =$A$1 (if it isn't already set to this) and so you' ll have to clear away the unwanted Formatting, then OK to run the query. Lotus also has a Web Table menu, which select OK. Wait while Excel downloads the rows again. You can update your Excel 2000 query is visible on the menu bar when the Web data. anytime by placing your cell pointer inside table is selected. If you select Web Table, Once the datahas been retri eved, you More Excel 97 information the Query area and selecting the Refresh but- then Web Table Properties, you can change can take a look at the information. What To get more information about creating ton from the toolbar. settings that relate to the Web table, includExcel has done is bring in all the information Web queries in Excel 97, download the In addition to getting only the inforing how often and under what circumW eb Connectivity ki t f o r E x cel 9 7 mation you want with Excel 2000, it from all the tables on the Web page — and the stances the query is refreshed (each time the your cell pointer in cell Al and select Data, Get External Data,

the page on the Web. To retrieve the Yahoo! currency data, type http: //quote.yahoo.corn/m3?u.

result is an untidy mess. You can dean it up (http://officeupdate.microsoft,corn/downloadDetail makes creating the Web query much simby highlighting the rows you want to s/Webcnkit.htm). This file contains sample pler than in Excel 97 because you don' t remove by selecting the row letters along the queries and a Word 97 document with have to create an external text f ile. left side of the worksheet and selecting Edit, additional information that is helpful in However, working out the numbers of the creating complex Web queries. Also avail- tables you want on the page will be a then Delete to remove them. At any time, you can run the query able is a range of queries, mainly of interest process of trial and error. To edit the query again and refresh the data you' ve recovered to U.S. users, but still valuable (http: //office- (for example, to try another table number) from the Yahoo! Web site by selecting the update. microsoft.corn/exce!/Webquery/samp!es. s elect the Edit Query button on t h e Refresh All button on the External Data htm). External Data toolbar.

file is opened, or after specific periods of time, for example). Quattro Pro 9 Corel Quattro Pro's Web queries are a multistep process —you must first create the query, then run it, and finally add the data to your file. To create a Web query to extract data

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca OCTOBER 1999

from the Yahoo! site, select

The d at a

wi l l b e

in cell E3, enter these formulae in the cells in row 13:

Tools, Internet, Create Web

copied into your work-

Query„and in the URL area, type

sheet. Select the rows con-

hitp//quote,yahoo.comlrm37u. Click the Browse but-

ings by selecting the row C13 CdnSequals... numbers at the left of the E13 &13'E3 window, and select Edit, 613 USS then Delete to r e move

ton at the far right of the Save To area, select the drive and folder to save your query to, give your query file a name (for example, currency.iqy — it must have the iqy extension), and click Open (it's a strange choice, but that' s how it works). When you return to the Create Web

Query dialogue, select Create to create your query. To run your Web query,

M ARKERS Ir T R A I N I N G

taining the messy head- A13 100

them. Enter the column headings in Row 1 manually, using the row headings as a guide (the row headings are in the same

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ings). You can then reuse Unfortunately, if you' re using Quattro these column headings in Pro, you"ll probably find it downloads your

15so

: Q.IW8125 0 6 2 58

Lotus 1-2-3 hes ooeer the easiest systems for Qetherieg data from the NehIoto a werhsheet

make sure you' re connected to the Internet, umn headings for the main currency each heading is in a different row open a new notebook file, select cell A2, table — select Tools, Internet, then Run Web Query. and U.S. currency data appears above the Select the Web query file you created in the column headings, This makes it a little difficult to create a previous step (currency.iqy), select Open, the

f uture if y o u s ave t h i s data as text rather than numbers, so you' ll notebook. need a different formula in cell E13. It must To run the query again first convert the data from the conversion later, open this notebook table into a number so you can multiply it, as a nd delete the data i n you can't multiply text data. This formula

Row 2 through to the end of the currency table by. selecting it, then choosing Edit, Clear, then Values. Now step through the

Before Loading In The Notebook checkbox ' and click OK. Wait while Quattro Pro connects and downloads the data. You will see a Web Query Preview dialogue on the screen containing the data that has been downloaded from Yahoo! If you browsethe data, you' ll see Quattro Pro has done some weird things with the col-

making sure you have this notebook open

neat presentation, but i t

checkbox,and clicking OK. Then, in the preview window, starting with the conver-

sion data for the U.S. dollar, highlight it and all the data to the end of the table (including the messy headings) with your mouse. The From data will read something like A29..JS2 and the To data will read A:AZ..A2. Click OK.

will do the job: h Value(E3)'A13

entire process of running the Web query,

c a n b e d one. and cell A2 selected. You' ll repeat the same Begin by stopping Quattro Pro from process as you did the first time you ran option make sure the cell reference reads refreshing the data every 20 minutes, by the query, but this time the headings will A:A2..A2. Select the Preview Web Document selecting Link, disabling the Refresh Every already be in place. choose the Data tab, Select the Existing Notebook option, and in the area below this

This will convert any figure you enter into cell A13 from Canadian to U.S. dollars and the result will appear in cell E13. Alter the figure in cell A13 to convert different Canadian dollar amounts into the U.S. equivalent.

In Lotus the data will be in different cells. If the Canadian-to-U.S. dollar conversion figure is in cell E14, and you' re entering

your conversion formula into row 24 (instead of row 13), then the formula in cell E24 should read:

Using the data Once you' ve gathered data from the Web, 4'E14 you can use it in calculations in your worksheet. For example, you can create your own Mere queries currency conversion calculator using the These examples are just the tip of the icedata you' ve imported. If, for example, the berg of what is possible when combining Canadian-to-U.S. dollar conversion figure is Continued on page i20

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Crabbing Web data

Statement syntax Continued from page113

Continued from page I 1 7

spreadsheets and the Web. Almost any

For now, here are five highlights:

1. The breakpoint line is highlighted in the familiar editor environ. You can set many breakpoints. 2. You can step through the code line by line. The active line is highlighted in yellow. 3. By moving the cursor over any variable, VB's debugger reports the variable's cur-

data from any site can be downloaded

into your spreadsheet package and, from there, used to make all sorts of calculations and charts. Proviso At the time of writing, this query worked with the Yahoo! Web site and will continue to work so long as the site remains

rent value in a hint note.

4. There is a special debug toolbar that

constant. If the location of the online c urrency information or layout of t h e

allows you to trace, step into and out of

routines, plus a whole range of special debug display options. S. Finally, you can see the VB program form, using it to check that input and output works as expected.

table changes, then this query may fail or

This interactive debugging capability is one of the strengths of VB. Only Delphi and Java come close to VB in quickness and the ease with which you can quickly set up and test parts of program code. So as you learn VB, take advantage of its powerful debugger. In the meantime, the program uses an if..elseconditional. This type of conditional statement allows the user to check for one of several conditions and specify actions to be taken for each condition. The program currently checks for two values. if PV is input, trol-flow statements because they control the then do a Present Value calculation; if FV, flow of the program logic depending on then do aFuture Valuecalculation or a mes- input values. However, conditionals can become quite sage box will issue a warning.

data, its location or how it's displayed,

It is easy to add another such condition-

al for an AN (annuity) 'calculation when required. Conditionals are also called con-

not result in the same information being

recovered. This raises an inherent problem with

queries that you run on someone else' s Web site — because you don't control the

complex. Our next tutorial will show how

you can't guarantee your query will always work or recover the data you expect. If you' re on a company intranet, you' ll have more control because you' ll be using queries to gather data from internal corporate documents, 0

Next month I' ll look at more Web features in Excel and other spreadsheetpackages, and how to get your data onto the Internet.

Meanwhile, users should explore VB's debugger on some of the sample programs in Beginning Visual Basic 6published by WROX (pages 113-173) orVisual Basic 6 Black Book published by Coriolis (pages 36-96).CI JacquesSurveyer is aconsultant andwriter. Hecan

Helen Bradley specializes in writing hands-on tutorials. Her columnsappear regularly in a number of publications in the U.S., the U.K.

and Australia as well asTheComputer Paper. Helen welcomesreader feedback at helenOhelenbradley.corn.

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P u n ctuation m a rks l i ke t h e

hen preparing business or person- comma, question mark and full stop should al documents, there are some be followed by only one space. If you use typographical choices you should more spaces, your page wiII appear to have

consider that can impact the look and read-

mark could be split across a line break. The

capital letters, use your word processor's result looks very unprofessional. small caps option instead. SMALL caps appear as cAtrrALLEtTst5 but are about the size of Avoid spatting proper names and lowercase letters and look much better. phone nunibers across two liines: Wherever necessary "stick" a person's first Underline type: In the days of typewriters name and surname together so they aren' t ~ondetlinin

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ugly white patches when looked at as a

ability of your work. In this month's Quick whole. Tips column, I' ll explain some key typography issues. Don't usespaces before punctuation symbols: If you use a space in front of a Capital letters: If you use capital letters punctuation symbol like a comma, full stop for large blocks of text it looks like you' re or a question mark, the text and punctuation YELLING ATYOUR READER. If you must use

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emphasize text. Thankfully word processors space between the names with a hard or offer a wealth of more attractive options non-breaking space, which tell your word today, so avoid underlining text. processor not to split the line where these types of spaces appear. In Word, use Bold type: If you use bold type to empha- Control+Shift+Space for a hard space. size text in a paragraph,you' ll find it stands out on the page as awhole, drawing unwantAvoid widows and orphans:A widow is ed attention. Save bold type for headings

Pleasecheck forcoursedescriptions on the we b *NOTE Course dates subject to change based on availability

the last line of a paragraph that appears by

where it works best, Within a paragraph,use itself at the top of a page or column. An italics, Italicized text adds a more subtle etnphasis that still catches the reader's eye.

orphan is the first line of a paragraph that

Use curly quotes: Straight quote marks (n") and apostrophes (') look less professional than curly quotes ("") and apostrophes ('). Most word processing packages allow you to select curly quote inarks (also called smart quotes) and will do the conversion for you. Check your manual or look up "quotes" in Help section. One proviso though, if you' re typing in a macro you must always use straight quotes.

you to control widows and orphans. In

appears by itself at the foot of a page or colunm. Most word processing packages allow

COlNNAFg,f,-....:,,:

e, ::,g,,

'= -

-= ':-,=,"-

Word, select Format, Paragraph, Line and Page Breaks and select the Widow/Orphan Control check box. Professional symbols: Two printer's dashes, the em ( — ) and en dash (-), will give your work a more professional look. In any

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CA R E ERS II T R A I N I N CS

• •

•

by holding the Alt key as you type 0133 on

font an em dash is roughly the width of the capital letter M. The en dash is roughly the width of the capital letter N. Both

.ca

the numeric key pad.

are generally wider than a hyphen. An em Accents:Although your keyboard won't dash functions like brackets or commas, generally contain accented characters you •

but highlights the parenthetical text more

•

• o • •

r •

•

r •

•

• •

•

can create them in any Windows program if

strongly. An en dash is an alternative to the word " t o, " f o r e x ample, from 1:00-2:00 p.m. In any Windows program, you can create these dashes by holding the Alt key as you type 0151 on the numeric key pad for an em dash or 0150 for an en dash.

you know the correct Alt-key combination. Alternately, copy and paste the characters from the Windows Character Map application. To do this, select Start, Programs, Accessories (in Windows 98 select System Tools), and Character' Map.' Click the required symbol, and choose Select, then Copy. Switch to your application and use Ellipsis: An ellipsis (...) is a series of three Paste to add it to your document. 0 dots used to indicate words omitted from a

quote or to indicate broken speech. You can Helen Bradleycan becontacted at helen©helencreate an ellipsis in any Windows program bradiey.corn.

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W O O D Y L EO N H A R D

ith the release of any major new

software, you can expect support-

ing computer titles on store bookshelves the day of the release. Microsoft Office 2000 has proven to be no exception. There has been a flood of Office 2000 books since its official launch. This is the first of two articles that will take a quick look at a few of the more than 100 Office 2000-related titles currently available. All of these books are BIG, which is not surprising since the office suite itself is composed of no less than eight separate programs: W o rd , E x c el, P o w erPoint,

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PhotoDraw. In fact, each of the book publishers represented here also publishes in-

depth titles on, each of the Office 2000 applications. This all adds up to several hundred titles available to an Office 2000. A daunting number, but the books examined here are representative of what you' ll find at your local bookstore. Arguably, the secret to a good Office 2000 book is to cover each application to a depth suited to the book's target user. Each title has its own approach to the subject, tailored to the skills and knowledge of particular users.

ISBN: 0-7897-1871-5 Softcover 650 pages 1999 Price,: $29.95 I have to admit a bias here, in that Woody Leonhard has become one of my favorite computer book authors. He is playing to his natural strengths here as he is a long-time expert in Word and Excel (going back to the dark days of the DOS versions of each), and has written extensively about these pro-

Some books assume basic knowledge of pre- grams in the past. vious versions of Microsoft Office programs, Because of his in-depth knowledge, he

:,:Q j0Iii

while others don' t. Whatever the approach, chances are that you will be able to find a

knows the quirks of each program better than most and is quick with pithy criticisms

book best suited to your experience level and of particular features (sample quote: "Here' s to your needs. another lousy decision that was made for r

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Woody Leonhard Teaches Microsoft Office 2000

you by the user-friendly folks at Microsoft," referring to the adaptive menus feature that

appears in Office 2000 programs).

Author. Woody Leonhard Publisher: Que

However, the Office 2000 part of the title

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OCTOBER 1999 THE COMPUTER PAPER CREATER TORONTO EDITION www.tc .ca

a ' m i snomer — in fact depth you will get in this book is one of the

Teach Yourself INlcrosoft Office 2000

Leonhard really only looks at Word, Excel reasons this title an Office 2000 bestseller. It ln 24 Mours and PowerPoint in any depth, with one small is best suited to the reader who probably Author. GregPerry already has some basic knowledge of the Publisher: Same c hapter devoted to tying them into t h e remaining Office 2000 programs. Also, programs discussed here (remember, just ISBN: 0-872-31439-8 Leonhard verges on being downright cur- Word, Excel and PowerPoint), and relishes Softcover 494 pages 1999 mudgeonly rather than merely opinionat- being led through all of the new features by Price: $29.95 ed — something that will definitely turn off a true, critical expert. It may not be for This book takes something of a direct teachreaders who simply want to know how to use everyone, but t h ose who a ppreciate ing approach, with major subject areas broa given program feature. Leonhard's style will enjoy (yes, enjoy) read- ken down into fairly easy-to-digest hourly But there's no denying that the critical ing this book. sessions. In fact,24 Hoursdispenses with the

idea of chapters in favor of "hours," with

each segment leading to either another Office 2000 program or to more advanced features contained within a particular pro-

gram. Perhaps more than many other books that

profess to be for beginners,24 Hoursis truly aimed at the novice who will appredate the

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than others, and the "advanced" topics tend

to concentrate on the practical uses for some programs — in short, most of them would only be "advanced" for the true beginner.

There are also a few holes to be found, such as the section on FrontPage 2000 that neglects to tell readers how to upload Web

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features and concepts are introduced and explained in the practical depth required for a new user to get working with a program. Some "hours" may pass more quickly

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A title like 0/Pce 2000 for Busy Peopleleads you to wonder if there are any idle people about who are likely to use Office 2000, but no matter. This is the smallest of the books looked at here, and also the most graphicintensive. Brfsy Peopledoes not assume the user has any prior knowledge of the Office

THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca OCTOBER 1999

'j l

I 2000 applications, making it ideal for the

It focuses primarily on getting the most out of Word and Excel, although it does devote several chapters to the other pro-

beginning user, It also uses what it calls Fast Forward sections at the beginning of each chapter, making it easy to skip ahead. Given its relatively small size, the emphasis is more on providing illustrations and concise text — both will appeal to those in a real hurry to learn the major features of Office 2000. One of the obvious drawbacks, however, is that there is less depth here than in the other books reviewed. There are also a few signs that this book was done in something of a hurry. Minus the illustrations, the introductory section, for

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look at Office 2000's "lesser" programs (such as PhotoDraw and Publisher) in more depth than the books reviewed above. Essential Office 2000 has plenty of handson learning tutorials. Readers are expected to

follow along with the many examples provided, which designed to drive home how to

use key features in

e ach p rogram.

Emphasizing the practical nature of the topics covered, it is the only title here to discuss ' in any depth how to install the suite and how to troubleshoot once it's running. The other books assume it is already installed,

SNee2011

example, could apply equally well to the old Office 97, and the occasional Office 97 element masquerades as belonging to Office 2000. Despite these shortcomings,Busy People is a good book for the beginner, though you' ll need another book for more in-depth information.

e o oas gg

Book

fke Get-tt-oerre Trrterlet

which in many cases (especially for the home user) may not be true.

This book may not be as colorful as the others, but if you prefer a practical, handsSubtitled The Get-It-Done Tutorial, this book takes a task-oriented approach, concentrat-

The Essential Office 2000

ing on the most useful (and most used) fea-

Author. Bill Bruck Publisher. Prima Tech ISBN: 6-7615-1886-X Softcovar 625 pages 1999 Price: $41.95

tures of each component that comprises Office 2000, It discards the feature-by-feature approach seen in some of the other books, and instead looks at everyday situations using real-world examples.

on approach, this may be the book for

you. 0

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Next time; Part II of this roundup wIII include Offic e2000 Made Easy,Off ice 2000: The Complete Reference, Teach Yourself Microsoft Office 2000in 21 Days andPeter Norton's Complete Guide to Microsoft Office 2000.

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the same, PC Data statistics showed. Almost 40 percent of men and 29 percent of women said they "seldom" click on ads. Sean Wargo, Internet research analyst at PC Data Online, said he was surprised by the results. He did, however, note that, "in the typical household, the women are the main shoppers, So they might be more inclined to click on an ad." The study was conducted over two days in early August, and queried 1,479 males and 1,333 females. The margin of error was plus or minus 1.8 percent. The sample was balanced by age and gender to represent the U.S. Internet users as a whole, Wargo said. The study revealed that animated ads were the most preferred by men and women at 70 percent, followed by non-animated ads at

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Women are more motivated than men by curiosity, PC Data also found, "Although people enjoy animated ads, it is not the graphic content alone that makes them click through. Instead, the general intrigue or pull of the ad gets the user to click," Wargo said. "Highly targeted ads that employ animation are frequently the real winners." About half of both men and women rely on Internet ads as a source of information about new Web sites, according to the study. People depend on Internet the most for discovering new Web sites, followed closely by the recommendations of friends and colleagues. Web ads were the third most popular source of finding new sites. The respondents came from a panel of 50,000 to SS,000 Internet users PC Data recruited from the online environment. 0 PC Data, http:llwww.pcdata.corn

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OCTOBER 1999 THE COMPUTER PAPER GREATERTORONTO EDITION

I NAC A RENA 4

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a ree a c emu ator By Graeme Bennett eeerrtue tttrrtem

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We' ve found that the clean, 32-bit, I MB ROM from a Quadra solves a problem that many Basilisk users have noticed: With some ROM versions, the emulator doesn't preserve EtherTalk settings after the emulator is rebooted. With this ROM, however, it works

as expected. Fortunately, extracting a ROM image

TONER

GIAN)0OCCERS withyour exchange empty-Laser deFax LW Select 300/10/60 $89 needempty 1st •0n-sitelamination&mouIidng =, Apple CanonFml $49.Fax 2/3/4 -$69.Need empty I' 0 HP II/I or IIP/IIIP or Apple L/W,Pers, an $49. HP4L/4P or SL or 6L all $49. needempty 1st •Yinyl ban neroutput HP 4/4M/4+/4M+/5/SM/SN or AppLWP600 $79. HP SP/6P - $79. HPSSi- $169. HP 4V/MV $139. •35mm slide outputfrt)m Lcxmaik 401 9/29 $149 4039/49H/Y+ $169 Oki 400/800 OPC $119. 400e-$&9. Toner 2/$32. 's and Nac's PC Pauasonic 4400/10/50 toner- $39. OPC/dev-$69 Sharp 9500toner-$39 T1600opc $99, OjTPIPrePress. r~r'e.rem $29 Elm sepa rations,colourscanning, Largest kits,up to 40 refills-600 models to refill No mess with hospital quality syringe ma tch prints,colourkeys,and pf We assume warranty risk. 23,000 sold.

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image from a Quadra 900 or another model with a 1 MB ROM. Legally, you are supposed to own the Mac ROM you make use of.

Cartridges, Drums Remanufactured Lower Prices

20 Nartin Ross Avenue Toronto, Ontario,M3j2K8

4Baailisk II • An Open Source68k Miteemulator For BeOS, Unix, AmigaOS aud Windows

Windows version we tested) that downloads its ROM image onto a disk. If you' re doing this, we'd recommend going for a ROM

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to platforms other than that for which its author, Christian Bauer, originally wrote it. While Basilisk II(hitp://basiiisk2.cjb.net/}is free, there is a catch. Because this emulator requires the use of copyrighted Mac ROM code,you have to find a 68030- or Q40-based

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and we found several other releases by

90 is the newest, and we found build 87 to be

searching the Web), or making a mock hard on your hard drive and booting disk image

the most stable under Windows 98 if net-

from a Mac OS disc (or a set of suitable floppy disks if you' re a masochist) and installing

working support is required) have added support for color, CD-ROM drives, Ethernet and FPU support. Sound is supported in a limited

the OS onto the drive. Then, away you go, fashion — enough for QuickTime soundwith a color Mac that is pleasantly fast on any of today's speedier Pentium, Pentium II or III-class machines, In our tests of a Celeron-based PC clocked at 450 MHz, Basilisk II is, subjectively, as fast as (if not

faster than) any pre-G3-era Mac in performing most tasks.

OS cornpatiblllty We found systems 7.5.5 through 7,6.1 to be

the best OS versions on which to run Basilisk IL System 8 runs but the Finder crashes when file copies are attempted. (Replacing the

•

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typical Windows word processor. Adobe Photoshop and its many plug-ins ran without difflculty, albeit more slowly than the native Windows version of this processorintensive application. Although Basilisk ll provides basic float-

•

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I I AC A R ENA 4

own oddities. Around the thne system 7.6 came out, Apple transitioned its networhng architecture to a new system it called Open Transport (OT). The company developed some, of its MacOS releases of the thne to automatically switch on OT and disable "dassic networking" on certain machines-a determination, it turns out, that was based on the CPU in the machine. Thus, if you enable 68030 emulation and FPU support in Basilisk H's graphical user interface control

panel, it will turn off and hide the Mac's network and MacTCP control panels. Thus, setting Basilisk H to 020 mode is the easiest-way to ensure amess to dassic (MacTCP) networking. (An Apple program caHed Network Software Selector is also available that will let you switch between dassic and OT network-

pre-boot, blank screen than some of the other ROM images out there, but give it IS seconds or so and it will start. On the Windows platform, we recommend using Basilisk H build 87 due to documented EtherTalk crash issues in builds 89 and 90. One interesting aspect is the emulated ing. See htlpy/help.ibm.net/dialers/mac/misc/nat- Mac's ability to access a Web server running workt.html for details.) simultaneously on the Windows side of the Note that the Quadru ROM we recom- PC. After installing and configuring a mend takes quite a bit longer at the initial, Windows Web server, just type the PC's IP

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address (you can find this by typing "IPCONFIG" into a DOS box) into the Mac's Web browser and it shows up on the Mac sideneat! We found it useful to have a backup of the Mac system drive handy — you' re likely to nuke the system a few times during initial configuration and testing. Other complaints? Sure„ there are a few. There's currently no support for alert sounds other than the basic system beeps, and play. ing QuickTime MIDI or sound files occasionally locks up the emulator, requiring an AltF4 exit back to Windows. (Setting the screen to use the DirectX display driver and 8-bit color seems to fix this problem.) We also found that attempting to enable File Sharing on a machine running Basilisk sometimes resulted in crashes. Audio CD support is provided only on machines running Windows NT. As well, non-Mac 509660 and Joliet CDROM discs can't currently be read with the supplied CD driver (although the CD-ROM driver supplied with Mac OS 7.6 makes them visible, at least.) We also had no luck at reading CD-RW discs, even after adding Adaptec's UDF Reader software. FPU performance, whether through the program's built-in emulation or via Software FPU, was the weakest area of performance. Overall, though, we are blown away by how fast, full-featured and stable Basilisk II is. It's worth a little Mac ROM hunting. 0 Agood suutue ofutilities for thoseattempting Mac emulation is: htlpd/www.geucihss.corn/SiliconVagsy/ Bit/4811/EmulatsMac.htnrfutils

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Get 2" hand servicefrom the notebook manufacturer.

allows you to understand manuals on how to install your VCR or a new hard drive, and helps you decipher labels on cans, jars and pill bottles. It frees you from having to take someone else's word for it. Small wonder then that parents put so much emphasis on not read or had difficulty reading common teaching children to read at a young age. reading materials. Another 22 percent could

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The best of these is Reader Rabbit's Complete Leam to Read System and its predecessors, Reader R abbi t

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8uy youreijiiipii.'i' ':,.)hroii hthe

ing problems, those who want to improve their reading, or organizations involved in literacy.

R READ.HTML). It is organized into rather long lists of links to French reading materials

get children to read as well as downloadable

Parents whose kids have reading disabilities should have a l o o k a t t h e n o n -profit Learning Disabilities Association of Canada's

such as books, magazines and newspapers. R eading i s Fun d amental I n c . (hltp J/www.si,edu/rif), provides tips on how to Reasissg disabilities

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reports on literacy topics for educators, Pizza Hut sponsors a National Reading

Incentive Program called Bookit! (blip J/www. site (httpJ/educ.queensu.ce/-lda), where they bookltcanada.corn) each year in both English ran find "fact sheets" of useful information, and French.

such «s the characteristics of children with

BookAdventure (hltp;//www.bookadventure learning disorders, how to motivate them, .org) is sponsored by the Sylvan '5' ra

s t ,Ttri rt

Learning Foundation. The idea is to use computers to encourage kids to read. The site has a list of more than 3,000 books kids

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from their local library. After kids have read a book offline, a quiz on the book is

available online. So why would any child want to go to all this trouble? Correct answers are rewarded with points, which can

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be used to "purchase" prizes such as magic tricks and games. It's like Pavlov's dog theory applied to reading — and it works. Individual

progress reports are available for teachers. The largest number of books are at the Grade 3 and 4 levels because Sylvan believes these are the critical .years. If children can' t read well and comfortably by the time they

and how to teach dysiexic students. Parents can download a copy of Bridgesto Reading,which contains strategies for coping

with reading problems, from the Schwab Foundation for Learning site (htlp://www.schwreach Grade 5„ they may be in for trouble, «blearning.org). The site also has a bulletin board for parents, a resource search engine according to Sylvan. Another Canadian site is the Internet and links to publications. Q Reading Club (hlip://www.englishpractice.corn), This one is particularly useful for English as a Regional litecacy sites: second language readers. There is a test of English proficiency and online novels with homework that changes weekly. It also has a searchable online dictionary. Other sections include business and travel reading comprehension exercises and games for early readers around Kindergarten level. Teens can find reviews of novels relating to teenage "concerns" called Angst Books at

prince Edward Island Prince Edward Island Literacy Alliance: httq:/lwww.nald.ca/peiia.him

New Brunswick Laubach Literacy New Brunswick: www.naid.ca/llnb.htm

Ontario

Ontano ReadmgAssociation: http: I/www.tdsb.on.ca/netso/ore/toc.html htlp://www,grouchy.corn/angslbooks.html. Because Manitoba of their themes, these books will not all be Literacy Partners of Manitoba: suitable to every taste. The site, however, htip://www.nald.ca/litp man.htm encourages kids to discuss the books and Saskatchewan SaskatchewanReading Council: reviews with the site author. Most of the sites noted are for English http: //www.sff.sk.ca/ps/sso/src/index. html reading. Students and teachers who need British Columbia more practice or more resources for French Children.and Adults with Attention should try Th e Reading/Listening Page Deficit/Hyperactivity Disorder contains a link to the (www.geocities.corn/CollegePark/Classroom/7633/F 8.0. chapter. http J/www.chadd.org

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ma est e w or o roun To decode and play the files, all you need is an MP3 player, the most popular of which are listed below. The minimum hardware requirements for best quality MP3 playback are a PC with a 100 MHz Pentium or equivalent processor, sound card and speakers, and 16 MB of RAM. MP3 files can be played on slower machines, but at reduced quality.

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Also available:WindowsNTversion CD/Spectrum Pro is a very cool, easy to use UCOWS has just launched the newest and powerful MP3 and CD player. If you can member of its network, the TUCOWS use a home stereo system, you can use Music site. Point your browser to CD/Spectrum Pro. With a graphical spechttp: //music.tucows.corn to download great trum analyzer, CDDB (CD DataBase) access, music by independent musicians from play-list capabilities, a mixer, and a visuals around the world. Indie artists — and we' re window, you' ll have fun playing your talking about the real thing here, not your favorite tunes. You can also use any of the local garage band — make some. of the fresh- components individually. In other words, if est and highest quality music around, but it' s you don't like the spectrum analyzer, you hard to find outside a band's home city, with can close it and use only the MP3 player, or the selection at most CD stores being meagre the other way around.

at best.

The music itself is provided in an audio IN-Base file format known as MP3. MP3 is an abbreviation for MPEG-1 Layer 3, and is capable

of compressing files to as little as 10 percent of their original size, with no noticeable loss in sound quality. A CD-quality audio file takes 11 MB of storage space for every minute of music in a standard (WAV) audio file, but with MP3 it can be compressed to a little 'over 1 MB per minute. So while a regular WAV song may need 35 to 40 MB of storage space, an MP3 version would be a mere 3 to 4 MB, which is far easier to play and download.

Version: 1.25 Revision date:July 6, 1999 Size: 3.1 MB

Licence type:Shareware Cost: 839.95 Home page:htlp//www.axle%of.corn Also available:WindowsNTversion M-Base is an MP3 player and file organizer. If .you need to catalogue MP3 files, M-Base

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might be the program for you. You can useit Also available:WindowsNTversion to sort MP3s into a database and play them Sonique offers aneyemtching control panel, directly from the database, add comments to while providing numerous options and contracks, define up to 64 categories and orga- figurations such as increasing or decreasing nize your tracks into these categories, play tempo,. an equalizer, balance control, and selected categories, shuffle play tracks, and more. Sonique supports Internet audio streaming, and graphical overlays, or "skins" much more. NVinamp skins are not compatible, however) that customize the look of the player. Sonique lTse Pulse Version: 1.05 Revision date:July 2, 1999 Size: 2.4 MB

Licencetype: Freeware Homepage:http://mp3.musichae.cz/Pulse

T UCOWS All

Also available: WindowsNT version The Pulse is an MP3 player with an

intriguing interface and a lot of features. The component-based system allows new features to be added by simply dragging them over the player with your mouse, and releasing tliem. The Pulse can mix four different audio streams, so you can listen to your MP3 files and still hear WAV audio alerts. The Pulse supports Winamp skins, and about 20 different file formats, in addition to MP3.

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Licencetype: Shareware Cost: $10 Evaluationperiod:14 Days Homepage:htip://www.winamp.corn Also available:WindowsNTversion If imitation is the sincerest form of flattery, then the makers of Winamp must be very flattered, becausejust about every other MP3 player out there is trying to be like Winamp. It includes a spectrum analyzer, graphic equalizer, playlists, and more. It also has an interface that's as easy to use as a home stereo.

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Licence type: Freeware Homepage:hitpy/www.macamp.net/ MacAMP is an audio player for MP2 and MP3 files. MacAMP alsb supports Internet streaming audio. You can customize the look with skins, which can modify not only the colors of the player, but the layout itself. MacAMP's Auto-Sleep feature can quit the program, and even shut down your computer after a specified length of time. Sound)am MP

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An in-depth look at Cascading Style Sheets: Part 8 By Kelth Schenglli-Roberts

is particularly so for MARGINand PADDING.

the other. For an example of this, try viewing

Earlier in this series we looked at the BOR- the following code in your browser: n this artide, we continue with our alpha-

betical tour of Cascading Style Sheet (CSS) attributes by looking at the MARGIN and PADDING sets of CSSproperties. Both the MARGIN and PADDING sets of properties belong to the box set of properties, along with other

DER set of properties in detail. The BORDER set of properties consists of BORDER, BORDER BOTTOM, BORDER-TOP,BORDER-RIGHT and BORDER-LEFT. All of these properties share the same attributes, and the BORDER property is considered a "shorthand" property, designed

<BODY STYLE="MARGIN: 2IN'> ="BORDER-STYLE: SOLID;PADDING: <H1 STYLE 1IN'>Header Surrounded by a BORDER</H1 > <r BODY>

from it on all four sides by I inch. The best way to make the distinction between MARGINand PADDINGis to think of MARGIN as it is used in a word processor — it is used to offset the text from the edges of the

page. PADDING would then be any extra space that you would indent your text in from the

margin of the page. (This code works best in I nternet All of the MARGINand PADDINGproperties Explorer, which is capable of displaying the can take one of either two values: a percentFollowing the same pattern, the MARGIN BORDER). In this code example, a MARGIN age value of the element's width or a more

elements we have already looked at in this to allow the Web author to specify attributes series like BORDER,CLEAR, FLOAT and HEIGHT. belonging to asub-properties.a All of these properties refer to the spacing,

placement or size of elements that appear set of properties is comprised of the subonscreen. properties MARGIN-BOTTOM, MARGIN-TOP, The family name aboxa is derived from MARGIN-LEFT,MARGIN-RIGHTand the all-purthe fact that all o f t h ese properties are pose MARGIN. The PADDING set of properties designed to work with block-level elements. consists of PADDING, PADDING-BOTTOM, Block-level elements are tags, like <H1>, that PADDING-TOP,PADDING-LEFT, and PADDINGalways begin and end a line of text — unlike a RIGHT. All of these sets work in similar ways header tag, like <B>, that you would never

value has been added to the body of the

straightforward unit of measurement value.

Web page, putting a thick 2-inch margin to

MARGIN-BOTTOM and PADDING-BOTTOM are used to space one element from another on the bottom. MARGIN-TOP and PADDING-TOP do

all four sides of the browser window. The text contained in the level-one header is

surrounded by a solid BORDER and is offset

and complement each other in terms of

put within a paragraph of text, for example. function. The space the block-level tag occupies is MARGIN, BORDER and PADDING areused to necessarily rectangular (since it is on a line set the placement of elements on a Web page

Continued on page 140

Do es size matter? ~d I.

Internet presence does matter! ~

by itself), which is how it got the name abox.a The box family of properties are used

and each is designed to work with the other if present. MARGIN values set the distance for placing and positioning the HTML tags between the edge of the browser window and they are associated with. The box family is any BORDER value that may be specified

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2. The Psycho home page • Psycho is 4. The Star Wars database • There are probably the most famous of director Alfred myriad Web sites devoted to Star Wars,

undreds of movies are released every year. Some do well, some not. But only a very few capture the hearts and minds of their audience, and inspire

Hitchcock's many movies, and undoubted-

ly one of the creepiest ever made. At this site you can leam more about the cast, find trivia surrounding the making of the movie, read essays about the movie and

viewers to leam more about their favorite

movie. The Web has become the forum where fans can meet and share information — often in incredible detail. Here is a listing of 10 such cult movie-inspired. sites: 3.

but this is one of the most thorough and exhaustive you are likely to find. It has

plenty of information, including bloopers from The Phantom Menace,rumors

even visit a 3D VRML "museum."

about what will happen in the next installment, plus areas devoted to fan fic-

hitp://www.geocities.corn/H olywood/1645/

tion and reviews of the latest Star Wars-

relatedbooks. Official Rochy Horror Picture Show http://www.swdatabase.corn Web.site • Get out your toast and get S. Jim's Wizard of Oz site • Definitely index. html

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movie byex-Monty Pythonmember Terry Gilliam. Almost never released, when it did hit the screens it became a favorite of

critics and created a cult following. This fan-based Web site contains an exhaustive FAQ,a copy of the script, plus a number of multimedia clips and sounds from the movie.

http//www.trond.corn/brazil

ready to boogie to the Time Warpat the official Web site devoted to TheRocky Horror Picture Show.Join the fan club,

read the original production notes, learn about the actors, and, of course, purchase movie-related merchandise. http:I/www,rockyh orrorcorn

the place to go if you are looking for information about this film, arguably the first film t o a c hieve cult status Exhaustive isn't the word to describe the

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6. I a r r y's temple of C otixllla •

This

contains lots o f

i n f o rmation about

Godzilta,his foes and tones of informa-

heavy fan-based site that looks at all four movies in the Alien saga. It has plenty of background info on the Alien creature, reviews of the movies, and a took at the

images, video clips and much more. hiip://www.stomptokyo.corn/godzi1latempie

7. Planet of th e A p es: The Forhieiden Zone • This fan-based site has all the information you could ever

the movies. There's «iso information about scenes that didn't make the final

cut, related books and more, htip://www.cse.unl.edu/-jraises/aliens/

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ATTENT IONUSERGROUPS: Sendin your lisgng(maximum120characters) for the November issue by Monday,September27, 1999. Submissionsrunfor onemonth only in thelocal edition. TheComputer Paper reservesth'e right not toprint submissionswhicharedeemed unsuitable. ALPHA/NT USERS, aforum for DecAlpha freaks need and WindowsNT . "Only speed apply.' Contact cromezulu@ lglobal.corn, voice (416)568-4087. CAMBRIDGE CLONE CLUB meets every 3rd Wednesdayevening, 1111 Lang's Circle, CambridgeON,N3HSE6or e-mail WALKER @pgg.mcdermottcom. CLUB CUB ASE, a forum for Steinberg users, meets the last Monday of each month atTrebasInstitute, 410 DundasSt Eat 7:30pm.Call (416) 789-7100. CLUBMACmenusat7p.m.OnTheSecond Tuesda yOfeverymonthat488DupontSt at Bathurst). For Details of The Next eegng,CallThe24 Hr.Info Lineat (416) 462-1702 OrVisit Our First Class BBSAt (416) 462-2922 or our Website At www.cmac.org/cmac. COMPUTE RTRAINERS' NETWORK meets the first Thursday ofeachmonth to discuss training/technology issues at Metro Hall, 55 John St.. Lookus upatww.ctnetwoll4org. HAMILTON PCUSERGROUP meets last Monday of eachmthOHamilton Spectator 7:00 Pligwww.hwcn.org/link/hpcug. H.U.G.(Hamilton PCUsers Group) - IBM and PC clone users meet on the last Monday of eachmonth in theauditorium of theHamiltonSpectator, ¹4 FridStreet at 7:00pm. For furlher info contact Jim Rennie (905) 6394771 or E-mail at jim.rennie@freenethamilton.on.ca. IRMAC(Information Resource Management Association ofCanada)offers meetings on issuesconce rning DataWarehouse, Modelling, Information Planning etc. www.lRMAC .ca orvia info©IRMAC.ca KAWARTH ANET USER GROUP. Primarily concernedwith helpingeachother to get the mostout ofthe Internet. Write toPO Box183,BobcaygeonON,KDM 1AO;Call 705-7384578;Emailtonycokawarthanet LOGIC, Toronto's oldestAppleUserGroup

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TAF's Web Page can be found at http: //www.interlog.corn/-schrist/taf April's meetingwill be looking at emulation, MAC'sPC' , sand-Atari's! THE MISSI SSAUGA COMPUTER CLUB meets thefirst Wednesdayof everymonth at the BumhamthorpeCommunity Center, 1MD Gug edenDr. 1block eastofDixieand one block south of Bumhamthorpe, at 7:30pm,for moreinformationseeour web page at httpi/welcome.to/tmcc, oremail at tmcc@idirect.ca,you mayalso usethe free BBS at (905)8404)595. THE TORONTOACT!USER GROUP.For more information e-maik vickiv@passport.ca Call:(416)761-1963or Fax: (416)

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O J Og ® g of whose working groups is responsible for establishing a sin- It has invented something insanely great, and potentially gle, open standard for instant messaging. Microsoft's policy worth billions of dollars, but it goes against the whole ethos is, thus, in line with the general open standards approach of the World Wide Web for it to remain AOL's sole property. that allowed the World Wide Web to flourish in the first

liilce little monopoly ya got here, pity If anything were to happen to It Mcrosoft has challenged AOL's monopoly by developing its own instant-messaging softwareadled MSN M~ r S e rvice. The company daims about 1.5 million people use MSN Messenger Service, which is roughly three percent of the potential number of people cunently using AOL Instant Messenger. In July, Mcrosoft programmers figured out a technical trick to allow MSN Messenger Service users to communicate with AOL Instant Messenger users. Microsoft did not get AOL's permission before releasing this "improvement" AOL What Is Instant messaglng, and why should we care? programmers then figured out how to block MSN Messenger If you haven't used instant messaging, talk Service users from AOL's Instant Messenger servers. to friends who are online, and you' ll quick- Mcrosoft's people then began to figure out new ways to get around AOL's roadblocks. Then each side cried fouL

place. AOL's policy is not. AOL, for its part, has invested great resources in creadng its Instant Messenger technology and olering it for free to tens of millions of people. It sees Mcrosoft once again trying to musde in on a technology it didn't invent, but wants to own. If there are any benefits to be had from instant messagmg, AOL figures it deserves to get most of them.

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AWJQ iJ WiAAJf' ljfj AJOdiW ly find some who do. When I tried this simple, unscientific market survey, I was surprised (since I didn't use Instant e summer of 1999 was notable for a sharpening of the Messenger until I started researching this artide) to find out pace and the level of nastiness in the war between America that: Online and Mcrosoft, mainly over the rapidly growing 1. An awful lot of people are using it. instant-messaging market The two Internet giants, which had 2. Most of the people who try it like it. worked together reasonably dosely and productively in the early 3. When I tried it I liked it. days of the Internet boom, are now at each other's throats. Simply put, AOL's Instant Messenger lets you "chat" on The overall cause of the bad blood is AOL's acquisition of tumed it from a sometime your computer in real time with anyone else who is on your Netscape, which Microsoft ally into a full-time foe. The immediate flashpoint list of online buddies and who also wants to chat. It's a kind this summer, however, was the sudden emergence of instant of communications hybrid, with features similar to using a voice telephone and features of regular email. In some ways, messaging as the Internet's Next Big Thing. AOL daims 40 million real or potential users of its Instant Instant Messenger is better than both: no long distance Messenger service. Right now, AOL owns instant messaging, charges, no annoying phone ringing, and more user control. You can download the AOL instant messaglng software and it intends to keep it. Microsoft, not wanting to be left out for free, even if you are not an AOL subscriber. Once of an exponentially expanding market, wants in. Mcrosoft is daiming to be battling against AOL's attempt- installed, you set up a Buddy List, and the Instant Messenger ed "monopoly" on instant messaging by offering its own com- software alerts you when your buddies are online. You can peting instant-messaging solution. Given the complaints of then ask them if they want to chat, and if they do, you conmonopolistic behavior that resulted in the investigation and verse by typing in the Instant Messenger window. The way America Online has implemented it, instant current prosecution of Microsoft by the U.S. Department of Justice, any attempt by the company to portray itself as a trust- messaging is dead simple to use, easily customizable, addicbuster on the Internet should seem laughable. Yet Mcrosoft tively fun, and yet lets you ignore would-be chat buddies if can in this instance make a reasonable case that where instant you are busy. It may eventually include real-time voice over the messaging is concerned, it is on the side of the angels. Microsoft has declared it is willing to make its own Internet, as well as videophone features. The potential Is instant-messaging software available as an open source spec- enormous, for users, online marketers,.and AOL. However, a great many people passionately argue that ification that third parties could eventually customize and any dosed, proprietary standard is not an acceptable longuse. Microsoft is collaborating with the Internet standards committee, the Internet Engineering Task Force (IETF) — one tenn solution for the Internet. AOL is thus caught in a bind. By Jeff Evans

overnight

Chlldrenl Behavel It's not very polite for Mcrosoft to attempt to crash a party to which it wasn't invited, but it isn't very smart for AOL to violate the open nature of the World Wide Web either. A negotiated settlement to the war may be possible, though. Until now, the major interest groups and technology developers who have built the Internet and the World Wide Web have managed to balance the conflict between intellectual property and universally accessible standards. The IETF has established working groups on various standards topics.

Theseworks groups, which indude a cross section of

major competitors, establish agreed upon standards for new and evolving Internet technologies gradually through negotiation. An Internet messaging presence protocol group, the IMPP, has been worldng on a instant-messaging standard for the Web. Vijay Saraswat, the cowhafir of the IMPP working group, sounded a lot like a fan of the Mcrosoft declaration of an open instant-messaging spec when he said, "We are delighted that Microsoft is publishing the specification of the MSN Messenger service protocol as an IETF draft. The publication of different protocols helps us in evaluating our development of robust, open protocols for Internet-wide interoperability in this area. In this spirit of open protocols that benefit the entire Internet community, we strongly encourage other vendors to publish their protocols." This statement from the IETF gives a pretty dear indication of the difficulty AOL will have in trying to continue to shut out instant-messaging alternatives such as MSN Messenger Service. Even AOL technology partners, such as Lotus Development, which has incorporated AOL technology in its latest Sametime 1.5 corporate-messaging product, want a truly open standard. In conversation with TCP, Bethann Cregg, the senior manager of Sametime product marketing, claimed Lotus was worhng on the IETF committee, and "looked forward to the day when there is an open instant-messaging standard." AOL may eventually have to compromise in the instantmessaging battle. It wouM be poetic justice, though, if Microsoft's deFence of'open standards helps fuel the efforts to dismantle the Mcrosoft "monopoly" on desktop PC operating systems. If you play with fire, you might get burned. 0

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