1999 11 The Computer Paper - Ontario Edition by The Computer Paper

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'StanfordResources,Inc. Quarterly MonitrakReport Q1'99 andDisplaySearchQuarterly Supplyvs. DemandStudy CRT's Q1 '99. LCDMonitors, Q1'99. Specificationssubject to changewithout notice. Copyright © 1999,ViewSonic Corporation.All rights reserved. Corporatenamesandtrademarks stated hereinare the property oftheir respectivecompanies. Intel andthe Intel insidelogoare registeredtrademarksof Intel,

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FEATURES 16 The new New World of technology The Webchanges everything:alook athow and why

22 Webcentricity: the connected Ne Only radio and TVhaveg as much attention

30 In the palm of your hand TCP Lab takes abig look at small computers •

38 Handheld computer survey

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28 Resources for the new New World

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50 Webifying bricks and mortar

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Traditional businessesbattle internet upstarts

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DEPARTMENTS From the Editor .....

..........6 .10

Letters. What's New...

Calendar

.12

............... 1 35

Classified.

NEWS R REVIEWS

1 35

User Groups ...,..

.....„,.........1 35

39 Psion takes on Palm Vll with Revo

99 Campusaccess.corn a one-stop student resource

Marketplace,.....

....... ,.......1 33

96 Wireless telecom booms in Canada

99 Office Suite Training: Worksheets and the Web

Advertising Index

.................1 37

97 Agreement quells domain name registry feud

Statement syntax: Part 2

98 1,400 writers ink cyberpacts with Fatbrain

99 Linux for Newbies Part 4: Navigating in Linux

114 Canadian Telework Day

COMING UP December 1999 Annual gift guide A computer for Christmas Payroll software Ad Deadline Tue., Oct. 26 Distribution FrL, Nov. 19

January 2000

1,000 years ofcomputing Digital cameras Essential tools for thesmall o/fice Ad Deadline TBA Distribution TBA

111 The Visual Basic Tutorials: Part 5

109 Quick tips for Outlook 98/2000

A conference you don't have to go to

57 A three-way race for network OSes

116 Guide covers newest Palm devices

60 Lexmark shares digital office vision

117 Guides to Office 2000: Part II

64 You expected slower and harder? Gigabit Ethernet developments add life to LANs

121 Disconnect this! A look at modem dialers

68 On the Go: Tools, toys for grounded travellers 82 LAN Line: Let the Net be your resource centre

124 Carmen targets game generation

70 Apple unveils new iMacs

126 Psion netBook for mobile networking

127 Psion Series 5mx without peer

February 2000 Unleash yourcreativity with graph'ressoftware UPSsystems Remoteaccess Ad Deadline TBA Distribution TBA

72 Mleap.corn: free e-commerce tools

130 Affordable Visor adds modules

91 10 Palm Web sites

136 Microsoft extends instant messaging to phones

93 Court addressesmetatag misuse 140 You have mail, darnit! 83 Linux Inside: The TeX alternative

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

NA(Ptlii( PilPii Volome12, No.11, November1999

FROM THE EDITOR

ACTING PUSLBNBI I EIIECUTISEEOITORFerkShrxdru,lractr ~c a EOITOR Oa vidTarnka,davldOcp.ca NATIONA L PHOOUCTIONMANAGERHa l Negrych, lnlcp.ca CONTR OLLBl LindaLovegrorn, linda love{pore@op.ca

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row'smarkets. I recently attended an event

libraries began to offer a dial-in service, that

someone says "the Web has changed where a guest speaker from Intel said the

ere's an ad that runs on TV where

was another big step in conveniencd. you

everything." Maybe that's overstating the influence of the World Wide Web, but

Internet is as important to Intel's future as didn't even have to leave the house to check silicon was to Intel's past. on a particular book. Moving that service

Intel has been quietly buying up a few there's no denying that it has profoundly altered the way we think — about business, billion dollars worth of companiesspecializinterpersonal communication, entertain- ing in networking, part of its strategy to be ment and a broad range of other day-to-day the premiere supplier of critical compoactivities. But as eye-opening as the past nents for the Internet revolution, just as it couple of years have been, what we' reexpe- was a supplier of critical components for the

onto the Internet has allowed us to search libraries in other cities. Someone I know actually searched the card catalogue of a library in Dublin via the Internet, while

doing genealogy research.

Sometimes, though, the "go anywhere to find anything" model starts to get a bit Symantec is singing a similar refrain, iffy. Do people in Vancouver really care that New World of technology. For the past decade and a half, personal and earlier this fall, gaveTCP a presentation they can buy peaches over the Internet from computers were on the leading edge of tech- on its new "Internet-centric" strategy. a grocer in Montreal? Probably not, and this nology's advance, at least in terms of the Talking about the company's informal slo- is one of the current challenges of people potential it gave to us as individuals to gan, "serving the connected world," Chris who want to set up shop on the Internet. The Internet has huge reach, and one of extend our brain power. By implication, Monnette, general manager for Symantec riencing now is merely the dawn of the new,

PC revolution.

computers always figured largely in discussions about the future of culture and society. However, the PC revolution is over; the technology gestalt has changed. The personal computer has receded into background, and what looms Is aglobal network of connected personal computers — the

Canada described how the Web is now a very big deal. It is affecting not only the company's product development, but also its bedrock businesspractices, from the way

Internet, of which the Web is the dominant, multimedia incarnation.

appointed president, Dan Servos, talked to TCP about three "pivotal" trends influenc-

it determines its rates for advertising. It's the

reason why one minute of advertising durmovement of products from factory to con- ing the Super Bowl costs soTnuch—because sumer. the Super Bowl delivers a huge audience. Likewise, 3Com Canada's recently Print advertising also works this way: bigger it communicates with customers to the

The PC won't disappear, and will remain ing the company's businessplanning: convergence of communications on a single joined by a broad range of deviceswith data medium, the Internet; the shift to a knowlprocessing and storage capabilities built in. edge-basedeconomy; and increased mobiliOf course this is no revelation, but we' re ty of the population. Servos talked about reaching a point where the predictions are 3Com's "user-centric" strategy, the focus of actually bearing fruit in the form of conver- which is to help individuals access the gence products we can actually buy. For information they need right now, whether example, today in some provinces, you can they' re at home, at work or anywhere else. buy a Nortel Vista 450 screenphone that includes an LCD screen and a wireless key- Surf globally, live locally an important device. However, it will be

board. The service package that comes with the Vista includes an online phone directory, the ability to receive and send email from the screenphone, and other services, like weather reports, stock quotes and

the phrases you hear from Internet marketers is "capturing eyeballs." This is very much a model borrowed from TV and how

Connecting people to the information they need is an interesting principle, but highly variable in its specific incarnations. In some cases, the value of a move to ever larger information networks is obvious, When

distributions usually mean higher ad rates. However, with traditional media, a divi-

sion between regional and transregional content has developed. Youdon't have to be a genius to realize that if your store is in one

locale, it's not going to be very effective to run ads for your weekly specials in a daily newspaper three provinces away. Yet, when you look at all the hype surrounding e-commerce and e-retailing, the big message you hear is about all the millions of eyeballs that will visit your online store. What the ewommerce industry needs

to work through is how to make a comparable regional/transregional distinction that makes sense for t h i s n e w m e dium. Information can be consumed virtually, and virtually anywhere, but real goods still need to be consumed in real time and space.

online bill payments.

library card catalogues went online via

The PC industry knows its traditional turf is shifting, and the various players are

dumb terminals, it allowed us to see if a particular book was available, without having

Enjoy the issue

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gQ L ETTERS

Mall order hlEEes

I would like to warn potential customers of possible problems that they may encounter if they decide to buy a computer by mail or out of the province in which they reside. Last year, I bought a laptop computer after seeing an advertisement in a national newspaper. Since the computer company was based in New Brunswick and I lived in Nova Scotia, I did not think that I would have a problem with the warranty. They

NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www tc .ca

guaranteed their product. Unfortunately, I immediately had problems with the computer, returned it within the 3Qday hassle-free warranty period and waited for my refund. I waited over two m onths and was only

refunded part of my money. After many communications with the

company, I decided to take them to Small Claims Court in Nova Scotia as there was nothing else I could do. The judge ruled that

balance owing, but the company still refused to pay, stating that I must make the claim in the New Brunswick Smail Claims Court. I felt so powerless. I still have not received the balance owed to me despite several attempts to negotiate with the company. So I would like to warn people who are thinking about buying a computer by mail or courier service. Beware! Call your Better Business Bureau to see if there have been

the computer company should pay me the complaints filed against this company. Think

aboutwhat may happen ifyou have problems with your computer. If you are only given a telephone to call if something goes wrong, beware. The computers advertised by mail may be cheaper than the one at your local dealer but in the long run, you are spending your time trying to get service. You may even end up not being refunded the money you paid for a faulty computer. If the company is in New Brunswick or Ontario, for example, and you live in a different province, the laws may be different if you find yourself going to court for a refund.

Also, you will have to file in that province. Because of this, it seems that the companies can do what ever they like and it is the cus-

no e

tomer in the end who suffers. Make sure you know where the company office is located, With the computer era changing the way

we do business, we must be extra cautious

before we make a purchase by computer or by mail. In the event of a dispute we must be sure that the laws in our province will pro-

tect us against shoddy businesses. Before you buy, know your rights and know the track record of the company with whom you want to do business. Bernita Butler

DT replies: This is sage advice. Historically, mail order I ms been less popular in Canada than

in the II.S., we seem ro prefer tlie comfort of a bricks-and-mortar location we can physically visit When it fumes to computers, this may be

changing. Dell, for example, which sells compiuers by mail order,isone of the top five PC vendors In Canada. Your individual case

exclusilvye

notwithstanding, the satisfaction of the transaction seems to be tied more to the reputation and

ciislomer satisfaction history of the company thun to how it gets irs prehicfs from its place to

yours. Video edltlEEI

I want to buy a computer for video editing, but I'm not sure what to buy. Different peo-

ple have said so many different things to me about what I need and don't need. I do know computers, but the only thing I'm sure of is that I' ll need lots of hard disk space and lots

of RAM. Is a SCSI drive really necessary? Do you have any recommendations on video cards etc.? I would like to buy a computer, but I don't want to spend huge amounts of money. What is a reasonable amount to

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GB replies: SCSIis not absohitely necessary, but it is, for some tasks, better. An IDE array, such as the MedeaRAID, is the cheapest way to get sustained drive perfonnance of up to 27 M8 per second.

TheIeust expensive"high qiiality way ro go is with u digital video camera with onboard FiieWlre and a PC with a FfreWire adapter.

FireWire DV input/output does nor reqrure an expensive SCSI dnve, and there ure now a number of inexpeiisive packages that can edit the video and, with the right "codecs' and video

card, displayit full-screen on a computer, sendit ro a VCR or CD, or of course, dumpit backvia FireWire fo an exfemal device. Note, however, that the tape frunsport mech-

anisms on that little video camcorder will wear out quickly if you useif as an editing deck. Bill Foster, who regularly demonstrates digital video

solutions on behalf of Apple Computer, advises Continued on page 14

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NOVEMBER 1999 THE COMPUTER PAPER GREATERTORONTO E o)TION www,tc .ca

of the Internet-based ewommerce boom.

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Veltheer says, "until recently, there were

thousands of smaller retail and service orgaNI4iu:weir %NN IklBB

nizations that couldn't afford or didn't have the technical expertise to take advantage of

Savings 'inst a dich away' According to SUMmedia.corn president A Vanco u v er-based company, John Veltheer, about 90 percent of all retail SUMmedia.corn, has unveiled a new Internet business transactions are made by consumers service for local retail businesses, called SavingUMoney.corn.

within a few miles of where they live. Yet most local businesses have so far felt left out

the b o oming e C ommerce m arket. SavingUMoney.cornnot only takes advantage of the electronic coupon revolution, it

provides a much needed gateway to eCommerce for forward-thinking small businesses. We' re excited to be able to help these 1.• \ '

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companies enjoy their piece of the ever-

growing ewommerce pie." The new venture involves creating online electronic coupon sites for businesses in major Canadian dties and larger towns. Web surfers can search online for companies

offering goods and services in their local area (for example, restaurants, bookstores and hardware stores). Participating retailers have Web sites, created by SUMmedia.corn staff,

that offer discount coupons to potential customers. The coupons can be downloaded and printed out by would-be customers, and presented to the participating retailer at the time of purchase. In concept, the SavingUMoney.corn program is similar to some of the community

Web pagesthat have popped up in many l i'

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catalyst for encouraging small businesses to •

prosper from the Internet boom.—jE SavingUMoney. ourn,http://www.savingumonny.ourn

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Ericssen lntros 'smallest' cell phone STOCKHOLM, Sweden (NB) — Ericsson has taken the wraps off the world's smallest cell-

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phone, the T28 World, which supPorts GSM 900 and 1,900 frequencies.

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$40 a month. According to Veltheer, the intent is to make the service so inexpensive and low risk that even the smallest businesses "find it impossible to say no." With a basic subscription, a company gets a listing on the SavingUMoney.corn site search page, its own individual Web page with d o w n loadable c u stom d e signed coupon, and access to site-use statistics. S UMmedia.corn claims that with t h e paper discount coupon business as a multibillion dollar role model, the online version

has excellent prospects to become .a global

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So far, the company has raised millions of dollars in venture capital, recruited thousands of participating businesses, and rolled out its service in V ancouver, Kelowna, Toronto, and shortly, in Edmonton and

Calgary.

Easy same day set up

Canadian centres in the last few years. What differentiates it, however, is the scale of the operation, and the resources that are being committed i n t he eff o r t to make

• •

•

The phone, which was launched at the PCS '99 show in New Orleans this fall, can be used on PCS networks in North America, as

•

•I

well as on approximately 200 other networks Continued onpage 14

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Continued from page12

around the wodd that support the GSM 900 ,„:,'-- system. The handset is 6.35x3.3 cm (2.5x1.3 in.) and is just 1 cm (0.4 in.) thick lt weighs in at just 83 g (2.9 oz.). graphic display and an active flip with a release button on the side of the phone. To eall, the flip is pushed back and the call stops.

•

and 35 minutes. Minimum standby time is

phone to update itself based on network time, as the user moves between time zones and/or countries. The T28 World supports GSM Phase 2+,

32 hours, while the maximum is 50 hours. With additional batteries,- maximum talk

time is 10 hours and 27 minutes and maximum standby. time is 150 hours. The firm isn't saying how much the

the latest implementation of the GSM standard, allowing advanced interaction between handset will cost, as this depends on how the handset and the network to take place. much contract subsidy the network offers. Ericsson says that, with the battery proEricsson, httpiimobile.ericsson.corn v i d ed, minimum talk time is one hour and 33 minutes, maximum talk time three hours Indigo.ca signs witls ISPs

Despite its size, the T28 World has a full

answer a call, users press the release button and the flip mouthpiece opens up. To end a

ic time zone update fadlity. This allows the

Other options on the handset include a vibrating (quiet) alert, as well as an automat-

•

II Bookselling has been one of the hottest sectors of consumer retailing on the Web, with

•

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•

Continued on page 78

Letters

Gintinued from pageIO I•

users to invest in a dedicated editing deck in addition to a camera. ':=-:;-';Of course, there's the Mac versus PC ques-

tion too. One of those new AGPequipped Apple G4s with the external and internal FireWire connectors would give you quite a bit

of power at a fairly reasonable price. You' d

• •

also need Final Cut Pro (FCP) or other compatible software. Note, however,'that FCP is curreritly not "real-time,' as are some of its

PC-based competitors, such as thosesupported

by Adobe Premiere RT or the. real-tinre version

of In Sync's highly regardedSpeed'Razor. If a low-end solution might do, the Matrox Marvel G200-TV or ATI Ail In Wonder 128 are'worth looking at. I have had good results

(full -screen, 30 frames per second, not too much image degradation from compression artif~ 3 f rom both of these low-cost solutions — with the understanding that I am not trying to obtain "broadcast quality." The

Matrox Marvelwas my low-cost pick for most of last year, and I'm sNi impressed with its fidl-s creen Motion JPEG captuie and playback quality. But now, I think the ATI product (or

possibly. an aden product called the Video Wonder,.also from ATI) is the best bet at the low end. It yields comparable quality, with less

onerousdiskspacerequirements. A 450 MHz Pentium ill (or Celeron, if y are.especially birdget chanenged) powered PC with a decent 7,200 RPM drive (perhaps the

9.1. GB Quantum KA wi th a P r o mise UDMA/66 controller) and 128 MB of RAM

wouldbe a speedyand suitable platform for a video capture and editing solution based on

one of thesecards. I have had goodresults from even:less studiy configurations. , ~:»ryou-should also try to firuI'ir v'ideo special-

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w E I C E NTRICITV

NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

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By JaceIssea Surveyer

at every level and in every a spect of t h e bureaucracy, frem polling to

have been doing a series of presentations about the Web to business audiences and a number of the slides I use quote such technology, business and world leaders as IBM chief executive Lou Gerstaer, Orade

founder and head Larry Ellisen, Miaosoft chairman Bill Gates, U.K. Prime Minister

Tony Blair, and Daimler-Chrysler boss Robert Eaton. They are all saying the same thing: the Internet changes everything. For example, Biij Gates says, "Business is goiag to change more in the next 10 years than it has ia the last 50." Perhaps this is

because Gates and Microsoft got caught underestimating the impact of the Interne,

pasea lnonlters.

•

In e ducation, PC use has gone beyond labs and computer classes into broader use

across university campuses (with more institutions requiring computers for every new ing rapid decline in PC prices are: machine that will be worth 25 perceat of its student) and into dormitories. In high • Computers are self-perfecting. They can purchase value in two years? schools, one mark of excellence has be and are used quite eifectively to speed And maybe it's also the case that everyone bemme the availability of computers in

up creation and delivery of the next gen-

every dassreom. eration of computers. and have had to scramble to catch up. • In the arts, PCs are being used to create • There has been nearly unlimited demand Likewise car makers are scrambling to help wonderful pieces of music, images, anifor the next generation of computing shape rather than react to the impact that mations, and sculptures, and are also power for business and home use, in the Web sites such as AutoBytel and CarPoint are being incorporated in the performing arts and every field of endeavor. on car sales. (Reports say that in 1999, arts, such as dance. 30 percent of UX car buyers are shopping for • In saence, PCs, as much as supercomputToday, we are approachiag a threshold of vehides online, and that number is expected ers, have made it possible for even the 50 pexent penetration of PCs in the home

have

to jump to over 50 percent in 2000.) But Gates and his busiaess mhorts should not have been surprised. Scierititfc American

(October 198S), IEEE Spectrum (1990 and again in 1995), and other reputable technical magazines devoted complete issues te the tepic of networks, telecommunications and the rapidly evolving Web. And te be fair, these leaders were not

bhnd to the Web and its opportunities and challenges, they just underestimated the

scope and speed of the changes. So, why is this Web phenemenon happening and how does the Web change everything ia ways large and small? The PC revolsstlon ends Four years ago, PCWorld magazine devoted an issue to the idea that PCs were becoming pervasive in all walks of life. The evidence of the PC's presence aad influence was enormous:

• In b usiness, PCs are on almost every desk — usually linked by local area networks (LANs) — in every plant, and even whisking around on delivery vehicles.

humblest of graduate students to store, analyze, model, and do simuhtions or experiments to accelerate the rate of discovery in every nook and scientific aanay. • In s p orts, PCs are being used to run JumboTron stadium displays, to visualize and analyze the intricate motions of a golf

(recent studies indicate Caaada is just below the 50 percent mark, while the U.S. has hit it). But over the past two or three years, PC makers have become increasingly worried that computing power may be starting to get ahead ofthe censumer demand and need. Demand is still growing, but not at the rate swing, and te aeate fantasy sperts leagues, it did in the heyday of PCs. franchises and super-realistic games. So why the downturn in demand in the

home despite steeply decliniag prices? When this PC WorM feature ran, there was Several arguments have beea advanced to

a convindng argument for the central place of the PC in everyday life. But like the business leaders already cited, the magazine didn't take into account the rapid advance of the Internet.

who thought they needed a computer now has one. After all, the need to work with a word

processor or spreadsheet, or the desire to keep one's banking records on a mmputer, is by no means universal. What cemputing really needed was another killer app to get PCs into 100 percent of the homes. Enter the Internet. But, ironically, how the last 50 percent of homes get communicatioa and computing power is still up for grabs. There's no denying that we, as consumers, will want some kind of device to compute and surf with, but that device may not be a PC as it's been defined over the past two decades. By 2004, a traditional PC will cest between $75 and $300with $200 being our best guess.

The PC won't suddenly disappear, but consider that the new games consoles fmn Sega, Sony and Nintendo pack three to feur times

the computing power of today's PCs, plus they explain this phenomenon. First, computers have better sound and graphics, and can conare still too darn difficult to use. Despite

color graphic user interhces (GUIs) and the move to plug and play devices, PCs are still

nect to the Interne. Likewise, the telephone mmpanies are working overtime to aam the

right combo of computing aad communica-

fiaicky and hard to use. Such conveniences as touch screens, pen input, voice activation,

tion power into their "telephone handsets.'

owned the desktop since the late '80s, part of

bining computing, t elecommunications,

Hnw the Web Ia changing the PC Cable and TV vendors are also working to Today, for around $1,000, you can buy a PC adaptive operating system (OS) iriterfaces combine TV, computing and Internet into with a 300 MHz Pentium II processor, 3 GB have not made the Miaosoft cut for OS desk- WebTV and other set-top-box offerings. hard disk, 56Kbps modem, monitor, key- tops. And since Microsoft has effectively This trend to get into the home by comboard, mouse, CD-ROM drive, and sound

card. Fifteen years ago, the equivalent of this the blame for slow acceptance into housetype ef computing and communicating holds lies at 1 Miaosoft Way. power would have cost between $500,000 But there are other I'actors. Many potenand a $1 million. Just five years hence it will tial home users have access to more than • In government, PC use mirrors that ef cost between $75 and $300. enough coraputing technology at work, the business environment. PCs are used Two of the basic reasons for the continu- school or at the public library, so why buy a

and/or television features has been dubbed "convergeace" by the business press. Who will win the last mile into the home has beea the subject of much conjecture and has been

the source of rapid restructuring of the busiContinued on page18

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NOVEMBER l999 THE COMPUTER PAPER GREATERTORONTO EDITION

The new NeetWorM of technology Continued from pageliI nesses involved. We are in no better position to speculate who will win, but we agree with the experts — the brass ring is up for grabs.

the past, whenever they needed to use a assodates overseas. They now use Internet computer — to run Cantax, do word process-

ing, or whatever — Jose brought home his business laptop. But now they have purchased a $1,000 PC with a modem and say it has paid for itself in less than two months, Internet cosnmunlcatlon a Killer App They bought a PC in order to communiI have some from friends who just bought cate more cheaply. Previously, they were their first home computer, The husband, spending $400 to $600 a month in longMisJose, is from Argentina, and the wife, Mai, is tance calls to family, friends and new business from Hong Kong. Both are professionals. In

Phone from VocalTec to chat with family in

wwwtc .ca

mail and delivery expenses have-dedined rather than increasing as she feared. The cost has been the price of the PC, plus a $25 monthly Internet connection. That fee will

Argentina and Hong Kong, and they talk to their daughters in Europe almost daily. Mai, who will be retiring from her job at more than double to $55 month when they the end of this year, has set up her own start to use a high-speed cable connection, import-export business with key suppliers in but at the same time their speed of commuHong Kong and Singapore. Using Internet nication will increase tenfold. Phone, chat messaging or email, she can chat Jose and Mai are hardly alone. My mailwith suppliers and customers. She says her man and badminton buddy, Jimmy, finNy got a second-hand PC and connected to the Internet. He has used it to buy a car online, and to play Bridge and Hearts with some old and new buddies.

Even

He and Mai and Jose are part of the 25 million to 30 million North Americans who

SPciCe ChiChS

love Stupid Computers

have and will sign onto the Web for the first time this year. Readers should know, however, that past predictions have been too cau-

tious — especially for North America, where analysts have underestimated Web use by as much as 20 to 40 percent. It looks like communication — Internet voice, e-telephone,

video, email, ewhatting — isthe killer app that will bring both computing and network communications into family homes worldwide. Why? First, the price is right: $200 to

I s

$300 for a second hand PC and $10 to $25 per month for the Internet connection. And by nextyear,you may be able to buy a new network appliance for that price. Second, Internet access is getting easier. Part of the reason for the recent sales surges of Dell, Gateway, and Apple computers is that these vendors make it dead simple to get •

connected to and use the Net. In the future

•

even the simpler Internet appliances will provide some PC functionality in addition to a great Web experience.

Third, a whole range of activities — selling goodies at auctions, finding a job, doing

taxes, buying stocks, creating and sending greeting cards, communicating with distant

W WW.S 7

iP j D I= G M P L I I 7 I'==RG.C C)

friends, playing games alone or with others, and doing reseaKh — are enhanced and made much more rewarding with a PC and an Internet connection. IIow things change to free In their bookInformation Rules,Carl Shapiro and Hal Varian describe the economics of the Web and information services. They note

IIe

that most information and services have a high initial or setup cost and very low marginal costs — expenses associated with production (or in this case reproduction and communication). Over the long term all prices are driven towards the marginal costs, and in most cases on the Web the marginal costs are near zero. Accelerating this trend is the "dominant player" effect. The dominant or largest player on the Web tends to have the lowest costs

because of economies of scale. Thus, in order to become the dominant player, a number of companies — such as Netscape, Microsoft, E'Trade,The New York Times — have priced a number of their Internet products and services for free. Indeed there is a small but quite influential set of groups, including the

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get "

World Wide Web Consortium (W3C), the Open Source Foundation, and others, who ' believe information and basic software should always be free on the Web. Finally and significantly, the U.S. Government (followed by most other governments) has declared a moratorium on taxesfor goods and services sold over the Net. The argument against taxes on the Net Continued on page20

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WE BCENTRI CITY

N OVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.t . c a

The new New World of technolejy Continued from page18 has been threefold:

• Mechanisms (some form of cybercash or digital wallet) for charging'and collecting •

and distribution can be located nearly anywhere. Therefore deciding which

Web, but most sites and the information

jurisdiction gets to tax a Web purchase is

ethic dominates Web thinking. In the meantime, both government and the business

they offer are free to browse. And the "free"

anything but dear. Cumbersome taxes and tax collection community have managed to put their own odd lot or small amounts are still being might very well nip the slowly emerging brand on the Net and it is called e-business. developed. e-business market. • Just as the servers for an online company E-business can be located in two different provinces The net result is that "free"Mom reigns E-business can be broken up into two parts: or states, or in even in two different on the Web. This doesn't mean that goods in e<ommerce, which represents direct sales countries, the warehouses for fulfillment particular and all services are free on the and services to consumers; and B2B (business

to business), which represents direct electronic transactions between two businesses or between g and business;

overnm ent

In five years 20 percent of business is expected to be fall into the category of e-.

business. Already, the stock market valuations of e<ommerce players such as Amazon, AOL, E'Trade, eBay, Nortel, and Yahoo have shot up by as much as 50 to 300 percent ' 1) W since December 1998. The match that ignited this stock run-up

was the report of sales by online vendors during the '98 Christmas season, which were nearly quadruple the value of online purchases for the same period in '97. Consumers seemed to

Thinlang.

Thinlang out loud.

be finally shrugging off concerns about the security of making payments online. The trend has continued through 1999 to

the extent that e~mmerce forecasters are predicting a 200 to 300 percent increase in online

sales leading up to Christmas this year. The ecommerce side of e-business has taken off. Savvy e-business players, like American Express, Bell Canada, Boeing, IBM, Intel, and Shell Oil, knew it was only a matter of time.

These companies have been prepared for some time, and already deeply committed to B2B transactions. IBM, for example, did $14 billion

worth of direct Internet-based procurements from suppliers in 1998, which saved the company dose to $300 million and increased customer and supplier satisfaction ratings. Likewise, Intel has seen direct Web orders increase by 100 percent to more than $1.2 billion per month in 1999. This increase in B2B transactions has shaved two percent off Intel's administrative costs.

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Increasingly, governm ents at all levels are taking advantage of Web services. Through various federal, provindal, and municipal governm ent Web sites in Canada, you can now renew a passport, pay taxes, get statistics, and reserve a camp site. Even political campaigns have gone to the Web in a big way. Political pundits in the U.S. were astonished by the nearly $45 mil- . lion Texas Governor George W. Bush has raised for his presidential campaign through intensive email campaigns, Web-based solicitations and processing.

For companies, B2B means extending i networks back to suppliers through a variety of means induding remote entry, firewall extension, and virtual private networks (VPN). Whatever the technology, now, more than ever before, the network is becoming the one "organizational computer." Yet these organizational computers use the same, basic Web technologies that you and I use to get onto the Web — TCP/IP protocol, HrrP-based servers and HTML Web

pages that are viewable through common Web'browsers. In fact, because they are sim. ple to leam, easy to use, and have cross-platform network connections, Web browsers like Microsoft Internet Explorer and Netscape Navigator have become the interface of choice for all programming. Software vendors as diverse as ERP specialists SAP,Peoplesoft, and Oracle; datawarehousing developers Cognos, Hummingbird, and Microsoft; project planning softwarek makers ABTCorp, Primavera, and Sdtor; and office software creators Corel, Lotus, and Microsoft, are making their programs capable of reading and writing HTML files. The same software can often even run in a Web browser with nearly all of the features functioning as they would on a PC. Continued on page27

• •

•

3 e ' 5

<>>

•

-•• • I I

•

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• '0 a

Tel: 416-665-4455 • '

• 0

WE BC E NTR I C I TV

NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION

wtfwv.tc .ca

By Jacques Surveyor ou may be excused if you find yourself asking again, "What's so cool on the Web that's attracting so many users?"

By 2005,500 million users are expected to be on the Web. Only radio and TV currently have

It has come to this bottom line; an organization must not only state its mission but demonstrate its fulfillment on the Web.

previously garnered such worldwide attention.

True, many business and education Webs are really intranets and virtual private networks (VPNs) sitting behind firewalls and available only to authorized users.

The pundits and experts lump the reasons into four main categories: • Very rich news, information and prob- correspondents. They insisted that when you on a demo of the then-new RealAudio Player. When l went to Loyola University to look lem-solving resources. hear from a variety of correspondents from The CBC site uses some of the latest dynamic up some data on the Web while in Chicago • Novel and cost effective ways to commu- Agence France Press, the BBC, CBS aswell as page technology to post election results and recently, I should not have been surprised nicate. CBC, you feel you are getting a more com- report on sporting events, like the recent Pan that the whole library catalogue was search•

Ga mes, entertainment and communities plete story. dedicated to hobbies and special interAnother attraction of the CBC site is that ests. it has been an early pioneer in the use of

• New ways to buy, sell and save.

We' ll look at examples of each of these

Am games in Winnipeg. Finally, CBC is start-' ing to tap into its vast wealth of news, sports,

able on the Internet; the latest newspapers,

and entertainment assets by offering audio novel Web technologies. Two years ago, I was and video tapes for sale on the Web.

browsed in their entirety online; aII of the

astonished to hear CBC Radio'sAs It Happens

courses and professors had postings of read-

There is no doubt that for news and

ing lists, required reading and assignments

information, the Web is the place to be. The Encyclopedia Brittanica, which in 1990 made over a $1 billion in book sales can now only be purchased on CD-ROM and overthe Interne. Ditto for other encyclopedias. Then there's trading. One key advantage

categories by visiting actual Web sites.

News, info and problem solving A couple of friends surprised me the other day by saying the CBC was vital to them. I must admit this is the time of the year when

on the Web; and I couldn't access any of this because I was not an authorized user. But even intranets and VPNs are becoming more public as the fast paced "need to

know" and free information ethic has organizations opening up to broader Web usage.

of Web-based stock brokers is that they pro-

the yen forHockey Night in Canadareaches,a personal peak, but my Yugoslavian friends were talking about httpitwww.cbc.ca.

Part of this trend also comes from the fact that the Web is being used more and including quotes, charts and statistics for more for problem solving. As an example, free on their sites. I go to hitp:tiIvww.yahoo.ca my brother and I both have tinnitus fringlng or hltp Jtwww.etrade.corn to get stock quotes. in our ears), and using the excellent X-Portal All the major international news net- search software from Toronto developer works are available on the Internet. In fact KCSL, we were able to get a good overview of most major arts, science, business, educa- the nature of the problem and what question, and governmental institutions have tions we should be asking our doctors.

vide a wealth of financial information, auwh twsou•: rl r

rmNpsn

'®Lnrttfs ~r • \a u wru~~ res uwesua umulnwuruu»..

During the Bosnian conflict, and the

more recent Kosovo crisis, my friends connected to the CBC siteato get the real news." They especially like the fact that CBC reports

magazines and jou'mals also could be

.uruuue s' swa mmm~*

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~r s o uuuuurarsruar oa ," '~ surutwhs

a b el t e L hd

live through RealAudio and RealVideo, while TheCBC RadioandTelevlslenWebsRehasbeena using a variety of its own and other news pleaser In ils nse el newWeblechnelelles.

strong informational presences on the Web.

Continued on page24

•

Beware of PC prices that are too good to be true. Fact is, to get the price down, the PC

dealer could have illegally installed unlicensed software onto the hard drives of the PCs prior to sale. With illegally installed software, you' re missing out on more than just the licenses. If

y o u n e e d t o r e l oad t h e s o f t ware, you c a n't d o i t w i t h out t h e C D s.

If you need to fix a problem, there are no product manuals to help you. Without Certificates P

pi'.!

of Authenticity, the product is likely to be counterfeit and you put yourself at risk.

Original software COs Product manualsf'or every operating system. c Certificates of Authen ticity.

•

0 1999 Misrosoft corpmetion. Atl dfihts msenied. Miurosoft 0EM praduom are lhensed to sysmm builders hy Miorosoft Lloensing, Ino.. a wholly owned subsidiary of Microsoft comoradon. Miorosoft is either a mgistered trademark or trademark of Miumsoft corpondlon in the United States and/or other oourmies.

4I, IIISlIENSNIINSSIS llIQSI'SS CNNISNSINIIF

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THE COMPUTER PAPER GREATERTORONTO EDITION

WEBCENTRICITY

www.tc .ca N OVEMBER 1999

National Transportation Exchange does the same for truckers. Most truck shipments computer games. home are one way, with the truck and dispersed group of buyers and sellers. Multiplayer games are all the rage on sdeadheadings in trucker parlance. empty, or EBay sets up auctions for popular cateboth sides of the Web. People like me and a gories of goods, such as used computers, elec- National Transportation Exchange matches few million others like them because we get tronics, collectibles (baseball cards, records, empty trucks with shippers who need goods to test our mettle against real pros, plus some comic books, etc). It provides a mechanism for delivered somewhere along the trucker's nternet of the late night chats are really fun. I buyers to bid in silent-auction fashion on list- return route. Independent truckers and priservice providers (ISPs) and businesses advered goods/services. For guaranteeing the vate fleets h ave f o un d t h e N a t i onal tising online love them because games make New business model opportunities authenticity of the buyer and seller, eBay takes Transportation Exchange to be an effective The National Transportation Exchange and Web users "sticky." Instead of flitting from Continued on page 27 a small percentage of the total transaction. ular of all with the teenage guys: multiplayer

created by the Web's capacity to connect instantaneously and cost effectively to a diverse

cally different business models for success on the Web. Many of the information services these businesses need to offer are delivered more effectively online than by any other mechanism. Finally, these startups are not beholding to a chain of distributors to get their product and services delivered to their clients.

returning

site to site, players stay in one place for hours eBay are examples of unique new businesses on end — my hearts addiction being proof of this. The stickiness allows the site to expose players to hours of ads targetted spedfically at the individual player who, in order to play the "free" game, has registered by providing

personal information, or a "profile." E ven academics are getting in on t h e games. For testing economic and social models, Web games provide lots of free test subjects.

Game vendors like Nintendo, Sega, and Sony have finally realized that their game devices provide for the ultimate in Web video

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and audio experience. With their latest devices they are linking users to the Web for multiplayer games and for browsing in new and unique ways.

Buy, sell and save on the Web

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and it is regarded as a source of "free" things, from software to information and ideas, online business is inevitable and very welcome for many consumers. If the customer is king in the retail store, on the Net the cus-

tomer is regarded as grand potentate and emperor. This is because the Web empowers consumers as never before. It allows consumers to quickly get all sorts of information on a product's features, quality and most importantly, price. They can comparison shop at the click of a mouse, rather than a long trip to another store. Several shopping-specific search engines provide tables of dozens of sites willing to sell a product and at what price. Substitutes for products are easier to find. Email, spamming, and the ability to set up their own "whine" Web sites allow consumers to complain more

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Finally somethin for everyone!

Like IBM says in its e-business commercials, zinc tubing will sell up on the Net.

Brand new e-business startups are even more ecstatic about the opportunity the Net brings them. They are not saddled with exist-

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The connectedlif e Continuedfrom page 2$ means of making money on what would otherwise be a no value run. Both of these new "market makers" rely

on the Internet to provide a very cheap, standard way of communicating with their buyers and sellers. Their Web sites and software are the marketplaces that match buyers to sellers. It is remarkable how many other broker/market making opportunities are still awaiting their eBay. In contrast, discount stock brokers are an example of an existing business being changed profoundly by economies that are achieved over the Web. Discount brokers are using a

new model of self service through the Web and deep discount prices to attract customers.

Because customers come to them online, they do not need a hugesalesforce or branch offices scattered across the country. Customers open accounts and keep balances on the brOke's central Web site, so the only set up costs for the

WEBCENTRICITV g g

NOVEMBER 1999

The 50-year computing revolution is just about to reach a plateau as distributed, hetformat becomes a "hot commodity." In sum, municating and computing approaches zero, anyonewho knows how to compute andcom- just as in government, education, gaming and erogeneous processing, empowered by the its particular economies. As the price of com-

through the same crunch when the MP1 movie

municate weH using the Web will probably be able to offer the lowest cost product and ser-

entertainment, the Web changes everything.

Web, is the last frontier to be standardized and managed well.And now the communi-

cation and network revolution is taking off Revolving revolutions vices — and attract online attention. Just ask the music industry, which must It is a rarity to live through one revolution. in the form of the World Wide Web. Two revcontend with the distribution of music over The Industrial Revolution took more than olutions in a lifetime — nosmall wonder. 0 the Web in MP3 format at well below record 150 years to reach its peak first in Europe, JacquesSurveyertalks Webat then spread around the world over the next store prices, and for most part, for free. hiip//www.inforamp.net/-jbsurv. Just ask the movie industry, which will go 30 to 50 years of the mid 19th century. W

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discount broker are the creation and operation of a back office trade mechanism.

To help corral customers, discount brokers offer a wide range of financial information and portfolio management services. While initial setup can be expensive (purchasing

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server hardware and software, and creating quote, trading, and portfolio services), the

marginal cost is very low. Servers today can handle the accounts and transactions of hundreds of thousands of customers. So once up and running, the clientele can expand exponentially before additional costs are incurred. This allows discount brokers to charge as little as five percent of the commission charged by traditional brokers and make it up in volume. Discount brokers, including

a o o0rarea aniac- uc invento o P acl omuter ooks,

Schwab, E'trade, Datek, and Ameritrade, now do between 15 and 25 percentof all stock trades (depending on who does the

counting) in North America. More telling, as of May 1999, Merril Lynch, the largest traditional broker, is offering dis-

count brokerageservices and pfices to its dients. These are but two examples of how major businesses have been changed by the Web and The new New World ... Continued from page 20 Once software can run in a browser, it can run just about anywhere: on a WebTV, asmart telephone handset, or in the super-powerful game players from Nintendo, Sega, and Sony. This is another reason the race to get the last 50 percent of homes connected and computerized is going to be so interesting. At the same time, new Web software technologies are profoundly changing how people interact with the Web. Perhaps the

most eye-catching are new media applica-

'ALL tAXNCLUDED<' FREECAKE & POP

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tions such as AOL and Microsoft's Internet

chat programs, Real Player's plug-ins for audio and video, or Macromedia's new Flash and Shockwave plug-ins. When TV was new, people didn't really understand how to program it, so initially

broadcasts borrowed radio and film techniques. But as they began to explore the medium, a set of techniques and conventions specific to television were developed. In many ways, these new Web software technologies are the tools Web programmers are using to explore the unique properties of the Web asa medium. We've barely begun. 0

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NOVEMBER 1999 THE COMPUTER PAPER GREATERTORONTO EDITION

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remember watching an episode of Star Trek: The ¹xt Generation

once upon a time, and seeing characters handing each other information-filled electronic tablets. At the time, I thought how

nifty it would be to cany around a little device with the ability to

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ogy companies, apparently. In a world dominated by desktop machines aad slightly dunky notebook computers, a few put together portable tablet-style devices that displayed data and accepted user input. The first one to capture significant attention was Apple's Newton. The Newton entered the market with a big screen (relatively speaking), and it was possible to upgrade both the software and hardware. Curious computer fanswereexcited about the possibilities of the device, and many people became rabid devotees. In the end, though, the timing of the Newton seemed to be wrong. People

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port from Apple, the Newton drifted through the '90s, until it was discontinued in early 1998.

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Information In your Palm By then the werld seemed to belong to an upstart platform called Palm. Founded in 1992, Palm Computing started a revolution in Dr. 14 $6h/1536D r4 /S$0.2$ 40/$4ritE

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handheld computing when it introduced a device called the PalmPilot. It was a pretty basic device, with only a small amount of memory onboard and a few key applications. That simplicity won

Currently, Windows CE is incorporated into both palm-sized units that don't have a keyboard, slightly larger "coat pocket-size" devices that have a small keyboard, and into one that is about the

same size as a mini-notebook PC. At the beginning, reactien to Windows CEwas abit tepid. Many handheld fans who had already settled into the world of the Palm

found the Windows 95-like screen interface did not translate well on CE devices with tiny screens and half-VGA resolutions.When traditional Windows elements like the Start button and menu bars were placed onto the small screea, usersquickly became confused (or irritated) by the duttered display. Although it seemed like it could be a very powerful solution for palm-sized devices, CE tned to cram too much into too small a space, thus spawning the abbreviation "WinCE" — which is what many users did when confronted with Windows CE.

Where Windows CE finds a better match is in a larger form factor. For one thing, a larger screen makes it easier to include the famil-

iar Windows elements, yet still retain enough space on the display for the user to do something productive. Further, where the lack of a keyboard on palm-sized units limits available screen space, this is not an issue with the larger systemswith built-in keyboards. In this category, units range in size from those small enough to tuck into a

jacket pocket or handbag to thosethat more closely resemble a mininotebook computer. For example, the case dimensions of IBM's Windows CE-powered WorkPad ZSQ are within a couple of milBmeters of the Celeron-pewered ThinkPad 240 that runs Windows 98. So the question must be asked: why bother with a handheld

when you can get a much more powerful notebook computer? The reality is most users who want a portable computing platform only Since the introduction of the line, the Palm platform has gone on . need it for a limited range of tasks. They want to take notes, comto capture the majority of the handheld market (over 80 perceat in pose email, schedule their day, and some may occasionally want to Canada, according to one independent report). The original surf the Net. Additioaally, they want something reLatively small and PalmPilot has since been joined by the PalmPilot Professienal, a few light that turns on immediately. Notebooksare bulkier, require users variations on the Palm IH, and the slimmer Palm V. Users are anx- to sit through a boot-up processand are much more expensive. For iously awaiting the Canadian release of the Palm Vll, which add users whose traveling needsare light, a handheld device can deliver wireless connectivity directly into the Palm hardware. the capabilities and performance required at a fraction of the cost. For use in large coatpanies, CE devices may also contribute to To CK or not to CE lower total cost of ownership„since the operating system and appliThough the Palm platform still has acommanding lead in the handcations are in ROM, so auser can't inadvertently delete a critical file, held market, a good number of devicesmake use of Microsoft's operstuff the hard drive with personal material or pick up a virus, ascan ating system for handheld devices, Windows CE. Based on the happen with a Windows notebook over a lot of people, who becamePalmPilot fanatics.

Windows operating system for desktop and notebook computers,

Windows CE has a similar look and feel, but is pared down to provide only the functionality that handheld users need —or at least what Microsoft thinks they need.

The canclldates To help you determine what would be the best fit for your handheld Continued on page32

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NOVEMBER 1999 THE COMPUTERPAPER GREATERTORONTO EOAlON www.

In the Istslsnof your tussnL..

gets crowded with Windows CEgraphical ele-

Continued from page32

goes a Iongwayon the Palmplatform. Even in its thinner size,-thePalmV includes an Infrared interfacefor beaming information betweeninfrared-enabled Palmunits. • Contains an internal battery, which recharges every time thePalmVis placed into thesynchro-

• • • •

nization cradle,

• The Palm Vambi is dextrousi The screencover flips over fromthe side, and isattachedbya post the samesize asthe pen,allowing thecover and pen to be installed on either side of the device to

suit the user. • An optional modem attachment is available,

•

ments. The E-100 has16 IN of onboard memory. A compact flash slot offers additional storage. Users can purchase anoptional multimedia package to providedigibtl stereo output, for use asan MP3 device. An infrared Interface allows users to exchange data with other CEdevices, andInfrarmbenabted desktop or notebookPCs. Although the E-100 doesn't comewith a modem, one is availablefor purchaseseparately.

.ca

world has also been in the business of making handhelds. The Aero line was one of the fust to incorporate a color screen into a palm-sized device.

Uses a proprietary lithium ion batteiy, which

rechargeswhen the handheld is in the synchronization cradle.

• Connects to a PC via a serial interface. • Although the Palm V is compatible with the Mac • Ships with a protective softcover case. platform, it requires aserial cable adapter anda free softwaredownload tofuncgon. Usershave the option of purchasingthe PalmMacPac (US$15), which includesboth. • The Palm connects to the PC via a sedai interface.

• CD quaiity music without skipping

Even though the Palm HI line was considered svelte, the Palm V goes further, shrinking it in all three dimensions, while retaining the same functionality. The bad news: it only comes with 2 MB of onboard storage, and if the batteries nm dry you have to head to your docking station instead of being able to pop in a fresh pate Still, 2 MB goes a long way using the Palm platform, and the internal battery lasts quite a while, so the chances of running out of power will

• Record and play voice messages

be minimized (we' ve run the Palm V for

• Informative LCD display

weeks at a time between charges). Those who are willing to leam the Graffiti input method will love it.

• Get Internet music in your palm • Portable, lightweight, digital audio player which can store and playback MP3 files

• Weight only 99 gm with batteries • Available 32/64 MB version

Ceslo Cesslolsele E-100 Suggestedretail price: $800 httpli www.casiocanada,corn The Cassiopeia Is Casio's handheld line, and now it's available with a color screen.

+ Optional digital camera module

: gpA FEK

• The Cassiopeia uses WindowsCEas its operating system for seamlessIntegration with a Windows desktop,

• Input is via a stylus and action buttons (two on

ROM DRIVE

the side of the device, and a directional tilt-panel

on the front). Thee arethree application launcher buttons onthe front of the deviceandoneon the side, all of whichalsopower upthe device. • The screen is 240x320 pixels, which sometimes

• The Aero uses WindowsCEas its operating system for seamlessintegration with aWindows desktop. • Input is via a stylus and action buttons along the left side of the device. It has four application

' IWL

launcher buttons onthe front of the machine, which alsoturnonthemachine. • The sc reenis240x320pixels,whichcanseem tight whenWindowsCEelements appear onthe • The 256-color screen uses reflective TFT technol-

ogy, which savesbattery power by using ambient light and allows for better visibility of the display ln bright sunlight. It also has a backlight for lowllght conditions. • The 2110 model comes with 8 MB of onboard

Caslo is known for a lot of interesting and useful electronic devices, from keyboards to cameras, to organizers and CE memory, which is upgradeable to 24MB. devices. This device is quite nice, with a color • A compactflash slot onthetop of the machine screen and better audio options (for those can be usedfor eidradata storage orfor hardwho just can't decide whether their next purware attachment (like a modem). chase should be a CE device or an MP3 play- • The Aero usespropri a etary lithium ion battery, which rechargesevery time the Aero is placedin er). While the screen is a bit small for those who want to do serious work, it still makes the synchronization cradle. for an attractive traveling companion for In addition to an internal microphoneandspeakthose who want to jot notes, organize their er, the Aerohasa headphoneand microphone " schedule and have a bit of fun while doing it. jack for better audio input andoutput • The Aero has an infrared interface for sending Corn@ail Aero 2110 data to other handhelds or infraedwnabledPCs. Suggestedretail price: 5660 • Connects to a computer via serial interface. httpllwww.compaq.ca • Ships with a protective softcover case. The nmnber one PC manufacturer in the

The bg news with this handheld ls the reflective TIT color display, which is a great way to lengthen the battery life of a handhold. Most color units have reasonably short

runtimes because the screens require lighting. However, the Aero's reflective model utilizes the ambient light in the user's location, keeping power requirements low, but allow-

ing the unit to be backlit when necessary. Otherwise, the Aero is a pretty solid CE device with all of the palm-top functionality CE devices offer (still a bit on the small side to do serious work, though), making it a

+ High data transfer rate • Superior error recovery from scratched discs + Read DVD format and allCD formats

good choice for fans of the palm-sized CE platform. Although too late to indude in this review, Compaq announced a revision to the 2110, designated the 2180. The new model includes 24 MB of memory and a color screen that supports 65,000 colors. Compaq also introduced a "Palm killer" Aero 150D, a monochrome system that weighs less than 142 g (5 oz.) and is just 1.27 cm (.5 in.) Chick

~ One-touchaudio play function

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DAVY'Elf V a n c o u v e r • Trs r ss n t o

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I:ranlEIln Rex IEro 5 Suggested etail price: $329.95 httpJ/www.franklin.corn/rex/

,© Tcr TssT l A$$

THE COMPUTER PAPER GREATER TORONTO E ITION www.tc .ca N OVEMBER 1999

The keynewfeature of theVisor is the plug-and-

• A detachable plastic cover is included to protect

play Springbaard slot on the back. It is an openbacked slot designed to hold anything from

the screen. When the Visor is in use, the cover can be attached to the back of the unit.

is far thosewhoplan to use it only as astandalone unit. AII models of the Visor ship with an enhanced scientific calculator program, advanced date book,

• The Visor Delushi xeps in five different colors (ice, blue, green,andorange, in addition to the standard graphite) andcomeswith a pmtective softcover case. • The basic Visor model (US$179) ships without the softcover caseandhasonly 2 IN of onboard

straight datacartridges to hardware upgrades. A number of partnersarecurrently designing items to fit the Springboardslot, ranging from gamesto cell phoneattachmentsand pagers,from global positioning system modules to MP3 players,

Instead of astandardserial connection, the Visor uses USB,rnaldng it easy toconnect to both USB-enabledWindowsand Maccomputers.

and world clock, Although the PahnOS has been licensed before, this is the first major variation on the

Palm platform. The reason for this is the

memoiy. The Visor Solo model is the same as the Springboard slot. Although it is possible to Continued on page 4O basic madel, but has no synchronization cradle. It

Although it's technically an organizer, the Rex Prohas enough in common with many handheld devices to make it worth mentioning here.

CANA D A' S

• This device has the form factor of a PC Card, which means the RexPro can be Inserted into the PC Card slot of any notebook PCfor synchroniza-

C G I MPUTE R jNF GRPAATj G N SOURCE

tion or dataentry (oncethe proper softwarehas been installed onthat notebook, of course), • When used independently,datacanbeentered and modified with buttons on the front of the machine, but as the user is forced to scroll through the alphabet character by character, it can become tedious if much data has to be entered this way.

• It has 512 KB of onboard memory, but since the

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goes a Iongway. • In addition to notebooks, the Rex Pro is optimized for use with Hewlett-Packard handheld devices that feature a PCCard slot. • It has a docking station option ($69.95) that

allows theRexPro to be usedand synchronized with a standard PCdesktop. The docking station is required for compatibility with Windows NT.

1000 years ofComputing: Data storage,computation

The Pro 5 DS package ($369.95) includes the docking station and the Rex. • The Rexispowered by two watch-style CR2925 batteries, which, under regular use, last up to six

months. • A calculator-style softcover carrying case is included to protect the screen.

Although the character-bywharacter input method may make this organizer less attractive than a f u l l -fledged handheld device, Franklin's Rex Pro $ still has its fans.

It's very small and can be tucked away in a

enough witha notebook PC or HP handheld

device. For anyone who just wants something to look up phone numbers and appointment times and doesn't need to

input much information, the Rex is worth considering.

Soommems see me smell business-

and info management,.',:."„":::=," .o,-.:

:,'.;..,Feb vruary

Unleash your Creativity with:,',-=-,@: tIP8,systems

Hit the Road:IIIhbije Computing .

:biiier: printers .:p.'x.-%',.;.<.~~

nveregeiice at.hiiiie:.,TVs,PCa,; + -sse iSoem ~sah, ' I,-:.::.

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shirt pocket more easily than any of the other devices. It has a lot of room for address-

es and appointments, and syncs easily

Dgitaj cameras

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Handspring Visor Deluxe Direct selling price: US$249 http: //www.handspdng.corn If you' re interested in handheld computing, there's a good chance you' ve heard about

Handspring by now. The company is the brainchild of D onna Dubinsky and Jef

Hawkins, who made a name for themselves as founders of Palm Computing Inc., makers

mt ' iajd Stra

;September ' . : ".

,Cteber

'. November

of the very successful Palm line. The two

formed Handspring after leaving Palm, and have licensed the PalmOS for use in this new handheld. • The Visor uses the PalmDSoperating system. Anyonefamiliar with the Palmshould beimmediately comfortable usingthis device, • The Visor Delucomes xe with 6 MB af onboard memory. Has a built-in microphonefor audio recording,

::;,Oe('.ember 1; ;Qp...:, -:4:-H'

Advertisin and Editorial ln Uiries Phone: (418)588-1580Fax: (418) 5884574Toll Free 1(800) 485-3517 Advertising: onseies@tcp.ca Editorial: tcpeditoriai®tcp.ca

'4i-'-' ;4',~

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LASS

NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION wwvv.tc .ca

•

II ' •

l l

Operating system Palm OS CompatiblewithdesktopOS Win95/98/NT, Mac Input method stylus Connection to PC serial Screen resolution 160xf60 Screen type monochromeLCD Onboard memory 4 MB Expansion slots none

Palm OS Wln95/98/NT, Mac

WindowsCE

W i n95/98/NT

stylus

Win95/98/NT stylus

Power

internal Li-lan

160x160

manachromeLCD 2MB

none

2xAAA

Modem infrared capability Audio capability

yes no

Protective cover

attachable plastic lid

serial

24lM20 64,000+oior TFT 16 MB CF

rechargeable no yes

a ir e I

Starfish TrueSync Win95/98

PalmOS Nn95/98/NT, Mac

Windows CE N n95 / 98/NT

butto n/syncmode PC Cardslot

stylus

styius

USB 160x160

serial

monochromeLCD

25 6 -color passive matrix

240x320

BMB

CF removableLi-lon

none

Springboardslot

2 x CR2025

2xAAA

no yes

removable Li-lon rechargeable no yes yes

rechargeable

headphanejack

saficover case headphone /micjacks

att a chable softcover lid s o ftcaver case

240x820 reflective 256-color TFT monochrome LCD SMB 512 KB

removableLi-lon rechargeable no

na softcover case

softcover case

attached plastic flip cover

headphone jack

Dimensions (WxDxH)cm 8.1x11.9x1.8 Dimensions (WxDxH) in. 3.2x4.7x0.7 Weight in grams(ounces) 170 (6)

7.8x11.4x1 8.1x4.5x0.4

8.36x13.12x2 3.25x5.125x0.75

8.5x1 3,4x2 3.34x5.27x0.78

8.6x5.4x0.3 3.38x2.13 x0.1 2

7.6x12.2x1.8 3.0x4.8x0.7

8.1 x13x2.2 3.2x5.1x0.9

113 (4)

255 (9)

260 (9.2)

35 (1.2)

153 (5.4)

250 (8.8)

Contact Web site

800-&9f-6342

800-891-6342

905-88W700

800-567-1 61 6

705-721-1582

888-565-9393

800-887-3867

www.palm.corn one year

www.casiacanada.corn ane year

www.compaq.ca one year

www.franklin.corn/rex/ www.handspring.corn www.hp.corn one year one year one year

Price

$449 SRP

$579 SRP

$800 SRP

$661 SRP

$329.95 SRP

US$249 direct selling price $679 SRP

•

eII

• I • e• I

Operating system

Nndows CE Pro Compatible with desktop DS Win95/98/NT Input method stylus, keyboard

C onnection to PC

Windows CEPro Nn95/98/NT

PalmOS Nn95/98/NT, Mac

stylus

stylus serial

ser i al

serial 640x240 64Ox48O f60x160 64,II-color passive 64,000-color passive monochrome LCD 16 MB 16 MB 2 NIB CF, PCCard C F, PC Card, USB port n o n e

Screen resolution

Screen type

Onboardmemory Expansion slots Power

removable Li-lon rechargeable 56Kbps yes

Modem Infrared capability Audio capability Protective cover

internalLi-lon

removableLi-lon rechargeable

rechargeable na

56Kbps

clip-on plastic cover

folds open

I • I

I ltt

I I

Windows CE Pro Winls/98/NT key board, stylus

EPOC Win95/98/NT keyboard, stylus

sedal

serial

640x480

800x600

640x240

Windows CE Win 95/98/NT keyboard, stylus serial 640x240

64,000-color passive

monochromeLCD

25 6 -color passive matrix

16 MB CF, PCCard

32 MB CF, PCCard, USB

16 MB PC Card

removableLi-lon rechargeable

removableLi-lon rechargeable 56Kbps

MB CF 2xAA

none

33.6Kbps

yes

yes yes folds open vid eo camera option

38.6Kbps

folds open

VGA aut,

VGA out,

2(L3x25.9x2.5 Sx10.2xf

folds open compatablewith IR modems, cellphones

headphone /mlcjacks headphone jack

Dimensions (WxDxH), in, 3.7x7.4x1.3

Weight in grams(ounces) 510 (1S)

840 (29.6)

113 (4)

1180 (41.6)

905-821-1101

800-465-7999

8OO-485-799S

24.4x19x2.5 9.6x7.5xf 1134 (40) 888-863-2669

Contact Web site

800-3874867

www.hp.corn one year

www.hitachi.ca ane year

www.ibm.corn one year

www.neccom puter corn one year

Price

$1,412 SRP

$1,999 SRP

$599 SRP

$1,299 SRP

$1,599 SRP

•

removableNiMH rechargeable

yes

no yes a t t achable softcover folds open 7.8x11.4xf 3.1x4.5x0.4

•

• ell

Nndows CE Pro Win95/98/NT keyboard, trackpaint

21.9x16x3 8.7x6.3xf.2

Dimensions(WxDxH), cm 9.5x18.9x8A

17x9x2.3 6.7x3.5x0.9

18.6x9.6x2.9 7.3x3.7x1.2

354 (f2.5)

490 (17.3)

800-886-4967

877-742-77Z2

www,psianusa.corn www.sharp.ca one year one year $809 SRP {US$549) $ 1 ,189 SRP

E:M

Notebaok, Desktop, Server

I .e

+~w.eurocom ~z '"-;-' = -'-",' :

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Computiai Solutions.

corperate wh'eels:: tOrning.

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user •

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e ,4"

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

NEWS ggg

NOVEMBER 1999

sion ta

NB — In a carefully controlled spoiler opera- response time is boosted, averaging five-totion, Psion unveiled its answer to the Palm 10 seconds per download. The messaging service is preloaded and will handle short VII„ the Revo PDA, asTCPwent to press. The Palm VII, from 3Com's Palm Computing sub- email, but a more sophisticated email prosidiary, was rolled out across the U.S. on the gram that will handle most standard email same day, (A representative of Palm functions is also available for download.

w it

evo

The Palm VII also has an IR port that can The Palm VII has a suggested retail price be used for a fax device and a serial port for of US$499, which includes three subscripconnecting other add-ons. Online connectiv- tion options to Palm.net. The Palm.net serity is achieved through a built-in wireless vices start at US$9.99 per month. 0 data radio, which links to the Palm.net servPalm Computing, http://www.palm.corn, er. Psion, hitpf/www.psion.corn

Computing in C anada did no t h ave a Canadian release date, but expects it will be

sometime in the new year.) Selling for US$500, the Revo is a "pocket" version of Psion's Series 5 PDA (which is included in this month's TCPLab Test), but with a larger touch-screen, sleeker design, and a similar keyboard, and tips the scales at

200 g (7 oz.). Like the Series 5, the Revo is based on the EPOC32 embedded operating system that

How EasyDoesSurf TheNet Make It ToGetOnTheInternet?

Psion brought to the Symbian joint venture

with Ericsson, Nokia, and Motorola. Unlike the "shipping-real-soon-now" Symbian products, however, the Revo is shipping.

Can youzip zippers?

Like the Series 5, the Revo's touch-screen

folds out from the keyboard chassis to "present" a greater screen surface than would normally be available using a conventional clamshell design. The keyboard, meanwhile, slips slightly forward to accommodate the screen. Embedded software supporting word processing, email, and Internet access comes as standard on the Revo, which has from 2 MB of onboard memory. Optional extras include a 56Kbps travel modem with a GSM cellular data facility, allowing Revo usei" to plug into the Internet while on the move, either via landline or

mobile phone. Pricing for the modem is expected to be around US$160. In parallel with the launch of the Revo, Psion has also officially launched its Planet Psion ISP operation, which is designed to

partner with Psion's growing range of PDAs, Psion is tapping LineOne, the United Media ISP, for the network access and content on the Planet Psion Web portal. The Planet Psion Web portal will build on

• FREE ACTIVATION • FREE SOFTWARE • INCLUDES FIRST MONTH OF INTERNET ACCESS!

NLY

the existing Psion ISP operation, which went free-to-subscribe this summer — from its orig-

inal monthly subscription model. The plan for the portal is to include Internet content aimed at mobile users such as news, travel,

business, sports, and entertainment information.

Palm Vll adds plenty of e-content 3Com is also bundling a range of Internet services with its new handheld computer.

Palm VII users access these services — including the ability to buy books, bid in online auctions, make stock market transactions,

pick up email, and receive news updatesthrough a system called Web-clipping. Jim Kruger, product manager at Palm.net said more than 1,000 content providers have indicated they will write Web-clip compatible programs for their Web sites and that as these become available they will be downloadable from Palm's Web site, which is automatically accessible through the Palm VII. Kruger said the Palm VII features two new functions unavailable on earlier Palm Pilots: the Web~lipping system and the Internet messaging ability. He said a big advantage of Web-clipping's abbreviated format is that battery life is considerably lengthened and

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc,ca

T CP T ES T L A B S

Discreet

In thepalm of your hand... Continuedfrom page BF

3D Studio R3.0

•

Hewlett-Packard has its hand in a lot of different technologies, from desktop systems to printers to cameras. As you'd expect, it's also involved in the handheld market with its line of CE devices. This one is a palm-sized

•

model.

Canada's Largest AuthorizedVAR

5000 3D Models 3D LABS Incredibleselection -cars,humans, furniture, appliances,plants, GVX1 military, boatsandalot more. Fully VX1 texture mapped - readyto use. Open GL $750 Matrox Dtgisuite 8 DTV,Incite,

ZapexMPEG-2Encoders Apollo ExpertOVDProduction, Sonic DVOitDVD , Author Quick, Canopus,Astarte MACDVD, FAST (=odI~ m ~ Pioneer DVO,PanasonicDVD-RAM

Pinnacle DVD1000 .

Palm devices using the Open Palm interface, the placement of the Springboard on the rear of the Visor allows for better integration of a

wider variety of data and hardware add-ons. • The palm-sized Jornada 420 comes with a 256The fact that it's cheaper than 3Com's own color CSTNscreen, with a resolution of 240x320. Palm devices will make it even more appealSize-wise, this cansometimesfeel crampedwhen ing, The catch: Handspring products are curtoomanyWindows CEelementsappear.Because rently only be available through direct order

Tile World's Rrst

~=„„~(41S)eBB-0001 I,'.TEN~„'

which can be upgraded to16 MB. • A compact flash slot allows for extra storage or

Hewlett-Packard Jornada 420 Suggestedretail price: $679

Real-TimeBt Brea cast TelevisionStale la a Bex

..% WWw.icteciLca

the screen is a passive matrix, it isn't as easily

for shipping in early October, but are expectreadable as units with a TFTdisplay. ed in the retail channel early in 2000. • The 420 ships with 6 MB of onboard memory,

467Queen St East Toronto, Ontario ,

attach additional hardware to the bottom of

hardwareexpansion.

httpi/www.hp.corn

SGi

Continued on page42

M(9N)tTGR. DE)P|OiT

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Tel: (9 0 5)475-3322Fax: (905) 513M52

•

am Bn aeess Stree

•

T oll F r e e : 1 - 8 8 8 - M - D E P O T - M To order online:www.monitordepot,corn All p r o d s c t s already 2rs c esh d l s c a o o t e d .

•

Prices d erelleedllty sobject ta choo se olthoot ootlcc

r a

• e +IeWSDIIIC

(IP) CS

$ 1 95

Opriq«<' ©Tdrurea rr taUaru S II • III • I I •

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(IP ) ( ) 71 $320 (15") CSM $199 0274rl 128ys1024708'r

(15")TE551 $ 190 Accarrlc 0. 28dPI. 1024»6 8

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KA- 9 EG K A 13 6 G

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g~~ Penllum II AX6LC (LX) $105 nt96 Pentlum II AX6EC (DX) $149 uato Pen u um AX59PRO wt1M $12S $199 ' P i ~~ $3 20 i 8 $396

FufrISu 48G

6AG

sss

Penuuln P2 99 (EX)

reiiram liras.Dos

A C)pen 940E (4SX)~ $60 C r eative Lab (4$X)CD $73 Panasonlc (32X) CD $6 5 A cer CD-RW 6206A Q 2 5 Acer CD-RW 4430A $30S $149 Aopen CD-RW 9420A Q$ 9

orr

$126 $139

M ~~ r orl

HP CD-RW 0200I Q 45 Mityund CD RW(reran)$275

$90

3200 (1200t1200dprj 24 0 57 0 0 (120lh1200dpg 5770(1200E1200dPO Rage Fsrp AGP 320ES tWI TV Ost) $190 ss ch m es AGP taa e rrc etrtP)sss GptraE310(Laser) AR-rs-wonder Prs AGP 000s si 73 Z I I A n -rs-wonder 220 AGP ldhes Q70 ~

20 0 0 3206 Gee Tv ost)

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sl 69

zrl $140 $169 $2SS

•

He~ o d decerder card $99 vsser v770 Intra 32 Rss Cs,ndt) ssos Stylus 440 (720dpl) Q ~tLapeed CDRW distrss Fs slosAGP26Ms $242 Stylus660(1440dprj 13& 4x 1x Stylus 740 (1440dpl) $345 $$09 Penu um m4320 (EX)-ATX .$110 , 2 x, ETG Peallum m41240 (EX)-ATX $125 Stylus "1401 (1440dpQ Q vssN Ttn2 AGP 32MR (Ultta Mate) ssds Si Pcuuum m<220-N (EX)-ATX$125 1440d tg Q46 amese( YssN TiersAGP 32MDrrvRMate) Qssstylus900(1440dp0 Penuum m41200 (Dual CPU) $209 BOPnfi VssesTrlfs AGP32MS(TY) Qss lne) Q29 A~ TII O A ~ t vvAvs $2o VSSSSTNTBAGP32MS QSS Styins 1200(1440dpl) $665 Cbslil • ABJCI /LCT Pc uumPPG I~IO (mlne Celerun 7300 (2X)-AT $110 Stylus 1520(1440dp0 $669 oodoo 322000 0 A AGP P I16M $146 14 SACr

loAC

$267

Kcfbosrlr Kcwtresic/leer Vigor Pea III VGBX-PA(ATX) Irsclca hfbunbl • J ml Vlger PsassaVGSC4T llllslc Loyfccbr llphcrcl

ABITPmlh I IBR6(BX) $

Jisrhu"QQ~hguben/cr ABITpmlh mlh6(ex)

oodoo 3 3000 AGP 16M $195 Voodoo 3 3500 AGP 16M $355

$O I S 149 Aw n~

$16 $ ~ -I 2$ I/libC /I. Ilul / iMJlcc ceaaahpcasuRII(sx).ATx $I I O

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SR8 Srnnttntus 6IOCL(6ggdp16ppgt) $ 1 49

s279 sloe(6sodpi 6ppst) N 6 0 '

TRADEMARKS AND LOGOS AREPROPERflES OF THEIR RESPECTlvg OWNERS

0ap pgg (It/Ipsj/pr(tip Pcncvetogrl Iificiiliti&l lt

THE COMPUTER PAPERGREATERTORONTO EDITION www.tc .ca NOVEMBER1999

also power it up, but theycanbe locked while it Is being carried in ahandbagor briefcase to prevent power drain if thebuttons areaccidentally hit. • The Jornada 680slips into a cradle that connects to a PCvia serial cable. Thecradle has a penholder" for the stylus.

• The 680 also has aninfrared port for easycommunication with other infraredwnabiedCEdevices and cofnpulafs. • Has a built-in 56Kbps modem. • Onboard memory is 16MB,but is expandable using a compactflash card.

memo capabgity,andan earphonejack for better audio output.

Hitachi's HPW-600ET is larger and pricler than many of the other handheld-sized • It is powered by a proprietary lithium Ion battery, devices, and-lacks a keyboard, which may which is recharged whenthe device is plugged in limit its appeal. However, it's good at play• Has a built-in 56Kbps modem. back of data and presentations, making it «Comes with aclip-on screenprotector that is not the ideal traveling companion for those tethered to the machine. • The HPW400ETcanbeconnectedtoanexternal who need to bring along data for review or for showing others. monitor. If you add a CEUSS key• It has an Infrared port for communication with board, the larger display would certainly other infrared-enabledCEdevices or computers,

comp atible

T C P TE$T lA8$ m m

give the HPW-600ET an advantageover other CE devices with screens that are only half the size. Where this unit wtil find a home is in spedalized applications like f'orms-based data gathering, where the larger screen will ease the task of picking items from predefined lists, selecting check boxes and other forms-related functions. Continued on page4$

• Has a A PC Card slot for attaching additional hardware.

• The 680 is powered by a removable lithium ion battery that is recharged when the device is plugged into an outlet or dropped into its cradle.

• Includes Starfish TrueSync software, which allows the Jornada 680 to be used with Franklin's Rex

Systems R Internet

Pro personalorganizer. • An optional PC Card-format VGA-out module

allows theJornada tobeusedwithanexternal monitor, but it must be purchased separately. The first of our more fully featured hand-

held models this month, the Jornada 680 is a handy little unit to have around. It's still

smail enough to easily fit into a handbag or jacket pocket, but it comes with keyboard input and a larger screen than those found on palm-sized units.

Although the keyboard is a bit small for everyday use, it's an invaluable tool for those

on the go who need to take notes in meetings or at press conferences. The passivematrix screen may be a problem for some

I NTE R N E T

C8'01A'

ACCE S S

$9.95/Month/35 Hours

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Web DesignBcHosing 5 pages web design

Corporate Packages

Scan n ing 8c graphics

5 user dial-up account

Search engine registration Guest book Bc hir counter CGI/Java programming P r o fessiorul consultation 1 year hosting 1 year dial-up account

10 user dial-up account

35 hours/month indudcd s

Dahcated 64K 8z 128K

: $995.00

100 h o urs pcr month Annual fee: $395.00 200 h o urs per morrsh Annual fee:$750.00 ISD N also available

FRY F REE FREE FREE FREE

users, so make sure you see it in use before

«Second Email Acceuns «Prcrsenal Webpage UP se 3 Mbgc Design "Micrephene Wish 1 Month Plan *PS2 Mouse Wisli 6 Month Plan «56K Modem With 12 Month Plan/Each System Purchased

making your purchase. Hltachi HPWWOOET Suggested retail price: $1,999 http:ttwww.hitachl.ca

mart

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Intel Pentium II 400c Blow Out System Irsrd 1tntruml1400c MHz 32 MB PC10Q SDRAM 4.3 Gig Hard disk 8MB AGP Video

Pentium 459 MHx Power System

Itntiumll MB(up to P III 550) 1.44 MB Floppy drive 44X CD ROM

AMD K6 II 3D 450 MHz 64MB PC10Q SDRAM 8.4 Gig Hard disk ATI 8MB AGP Video Card

Epox M o ther Board 1.44 Floppy drsve 44X CDROM Soun dBluster 64 PS2 Mouse 104 ~boy 160 W Stereo Speakers 56K Modem [3 month FREE Plancrcer Internet Access) « B

16 Bit Sound

104 Keyboard 56K Modem [3 month FREE Planereer InrernerAacccss] PS2 Mouse 160 W Stereo Speakers

There are currently two handheld units avail-

•

able from Hitachi, and this one is a bit different from any of the other models looked

at this month, for a few key reasons. • The Hit achiHPW -600ETusesW indows CE

ProfessionalEdition, which includesmore software (including "pocket" versions of Microsoft Office applications, and Internet Explorer) • Although it's one of the larger devices looked at this month, the Hllachl handheld has no keyboard input. Instead, it resembles a writing tablet, with a larger passive-matrix screen (640x240) and stylus-only input. Quality-wise, the passive screen isn't up to the quality of a TFTdisplay, but should

heel Bmingmm 4593DPX Palissimal Sysemn Inrd PenriumlII 450 MHz

A s u s Bsnuum P3B-FX Mother Board

64 Mb PC100 SDRAM 8.4 Gig hard disk

1 . 4 4 Mb Floppy drive DVD4.6X CDROM

3DFXVaodoo3 16MB 3000 Sound Samer live Value PS2 Mouse 104 Keyboard 200W Speakers w/Subwaofer 56K Modem

[3 menrh FREE Plancrccr Internet Access]

be goodfor most circumstances. • The unit starts up when the screen is tapped. • It has five userdefinable launch buttons on the

screen. • Comes with 16 MB onboard memory, which is expandable to 32 MB. • Has a compact flash slot, for additional storage,

as well as a PC Card slot andUSBport for attachIng additional hardwaredevices. (Note: USB devices requirespecific CEdrivers to work with any US&enabledCEdevice, including this one.) • Has a built-in microphone andspeaker for volce-

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In the palm of your hand... Continued from page 43 IBM WorIdsad C3 Suggestedretail price: $599 http://www.ibm.corn

• It has both PC Card and compact flash slots for

additional hardwareandstorage. • With the touchan of external button, users can

TCP Tss7 LAB$

BII

• It has a built-in 33.6Kbps modem. straight to the more fully featured ThinkPad • A standard VGA-out port allows users to hook the line? The answer is simple: while there are no

dicb7t e voice memos, even when thecase isshut

Z50 to a monitor without anadapter or optional PC Card.This is a handyfeaturefor those who

lt also includes aheadphone and microphone

want to use it for presentations.

jack, for better audio input and output.

savings on size, the WorkPad ZSO is less than half the price of the ThinkPad 240 ($1,300 to the 240's $3,000). Also, many users may only need the kind of functionality of CE instead

• The Z50 usespropri a etary lithium ion battery, which is rechargedwhenthe unit is plugged in. • An infrared port allows the Z50 to communicate easily with other infrared-enabledCEdevices or computers.

Put side-by-side with IBM's ThinkPad 240, this unit looks nearly identical, with roughly the same Eorm factor, including IBM's excellent keyboard and trackpoint combination. So why wouldn't users go

of Windows 9S. While the passive-matrix display may not suit everyone, the WorkPad ZSO is a nice size

for more serious work, very usable, and relatively affordable to boot.

0 miSSin Ca S

Functionally, the WorkPad C3 is identical to 3Com's Palm V, but is aimed at IBM's

more enterprise-oriented audience and comes in basic black. For full details of this system, refer to the review of the Palm V in this article. IBM WorISIsad Z$0

Suggestedretail price: $1,299 http://www.ibm.corn

Big . '-''fasa

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rer~<p/'/g eant ,< af/4r/ 'i'eaje '

In addition t o p a lm-sized units, IBM's WorkPad line features larger units. The ZSO is

roughly the same form factor as the company's ThinkPad 240 sub-notebook, but uses Windows CE instead of Windows 9S.

ie oureOi e n erne Get back in control with Internet Call Manager You' ll seewho's calling —while yousurf.

• The WorkP adZ50usesWindowsCEProfessional Edition, which has more functionality than

WindowsCE,andfeatures moresoftware (including "pocket" versions ofMicrosoft Officeapplications). • Like its siblings in the ThinkPad line, the WorkPad Z50 skips stylus input and uses a nearly full-sized keyboard (95 percent the size of a standard desk-

top Keyboard)andatrackpoint This gives it the feel of a notebook computer and makes it very

easy to use. • The keyboard includes 12application launch keys, labeled Al through A12, which also turn on the

You' llget to handle those calls - even answer them live. Youwon't need anything special — noCaller ID, Call Waiting, special hardware or an open browser. Youwon'tpay through the nose it'sless—than 7/4 the costofa second phone line aslow a— s SS/ month.

internet,

machine (butdon't launchthe application from the power-off state). Thesekeys canalso beuser-

a IIa el'

defined.

• The screen is a 640x480 passive-matrix display with a color depth of 64,000. Size-wise, it's big

enough to doserious work (which )senhanced when combinedwith IBM's excellent keyboard). Quality-wise, thepassivedisplay is not asgood as a TFTscreen, but is goodenoughfor most circumstances. • It come with 16 MB of onboard memory,which can beexpandedto 48 MB.

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NOVEMBER 1999 THE COMPUTER PAPER GREATERTORONTO EDITION

• • T C P T EST LA BS

www.tc .ca

NEC a)IobilePre 800 Suggested rehil price: 81,599

http J/www.nec-computer.corn

Although U.K.-based Psion isn't as well-known on this side of the Atlantic Ocean, North

American fans are totally devoted to its line of handheld devices that run on Psion's easy-touse proprietary operating system, EPOC. .

• Psion handheldevi d cesusethe EPOCoperating system, whichcrossesthe powerof WindowsCE with the clean look and ease-of-use of the PalmOS.

It takes time tolearn, but quickly becomessecond nature .TheEPOCpackageincludesawordpracessor, a spreadsheetapplication andmore. • Input is via a stylus and keyboard. Thecasefolds open, andthe keyboardslides out aboutaninch, giving thePsion alarger form factor whenopened. lt has threeslight drawbacks, however. unlike other modelsthatfold open, the semencannot be tilted to suit the user's needs, it's either all open or

afl closed.Moreproblematic, however, is theopen

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• The MobilePro &00 uses WindowsCEprofessional edition, for greater functionality andmoresoftware (including "pocket" versions of Microsoft Office applications). • Input is a combination of a nearlfull-sized y keyboard and astylus. Thelarger keyboardmakes the MobileProvery easyto use onthe go. • It has fg application launch buttons on thekeyboard, whichalso turn onthe device. It hasfive

• 4 ]m onth I S l mont h : j'., 041 l 3month '. o44 » l 3month,...,

l$7»/year' -- IPS»

utilily buttons to the left of the display, and five

-',"

ear' •

)

Another company that has its hand in many different technologies, NEC offers a line of handheld computers. The MobilePro 800 is a CE device in a larger form factor, reminiscent of a sub-notebook.

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ly, causingthe spacebarto sometimesfunction improperly. The last potential problem is thatthe keyboard is non-standard:manypunctuation marks andsymbolsdon'thaveadedicatedkay, forcing users toremembercombinations of function keysandstandard keysto create them. • The sc reenisa640x240 monochromedisplay, making it moresuitablefor seriousworkthan palm-sizeddevices, while not guzzling battery power likecolor screens.(Admitledly, this dropsits cool factor down a notch, but irs asmall priceto pay for theamountof runtimethe usercangetout af two standard AAbatteries, which power the

machine.) • It has an infrared port on the back for communicating with otherSeries 5 handhelds. It canalso establish a connection with compatible cellular phones, andusethistologontothe Internet. • Users without compatible cellular phones can aflac htoaPCCardmodem usingaspecial adapter, which is sold separately. • The compact flash slot offers extra storage. • The Psion hasbui alt-in microphone andspeaker, for taldng audiomemos.Three external buttons allow the user to launchthe audio recordfeature evenwhen themachineissnappedshut • Comes with 16 MB of onboardmemory.

the 800 to be hooked up to an external monitor. • It is powered by a removable lithium ion battery, which is recharged every time it is plugged in. • The 800 has a built-in microphone and speaker

.:%-.c-.

user-definablebuttons to the dght. AII of these help makethe 800very powerful andeasyto use. With a large 800x600 passive-matrix display, the MobilePro 800features the largest screenwe looked at this month,and iswell-suited to more involved warkthanmanyother CEdevices, especially whenpaired with thelarger keyboard. Quality-wise, thepassivedisplay isn't as goodas a TFTdisplay, but should beadequatefor most circumstances. It includes both a compact flash card anda PC Card slot, for extra storage oradding hardware devices. AUSBport addsevengreater hardware add-on options. It has a built-in 5&Kbps modem. It has an infrared port for communicating with other infrared-enabledCEdevices andcomputers. A VGA port is included onthe backof the machine,which, with the includedadapter, allows

space under the bottom of the keyboard after it slides aut, which allows the keyboard to flex slight-

forvoicememos,and includesaheadphonejack for better audio output • It has 32 MB of onboard memory, which offers a Although it has a damshell design similar to

'- ".":CsN&IBNIINss

lot of spacefor the more serious user.

many other handhelds, the Psion is different in a few key ways. The fhst is that its screen is

monoduome when others are using color. More important, though, is that it uses its own operating system, foregoing both PalmOS and Windows CE. The good news is tllat neither of thee factors is a disadvantage for this machine. The monochrome screen isn't quite as cool as a color TIT, but it gets the informafor their needs, espedally considering the tion across just as well, with lower power higher price of this model. For those who like usage and at a lower overall cost. And while the display, it's a remarkably full package in a the EPOC operating system isn't quite as very small design, and would make an excel- compatible with a Windows desktop as CEor lent alternative for a full-fledged notebook. as widespread as PalmOS, it's a very easy and powerful way to interact with the device. Without a doubt, this was the nicest

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handheld unit we looked at this month. It has a large screen, good keyboard, lots of onboard memory, and a ton of other features, from a USB port to a 56Kbps modem, included VGA port and more. Users may still want to check that the passive display is adequate

Paton Series 5 mx Suggestedretagprice: S&09(converted from US$549) http JAvww.psionusLcom

Add that to the Psion's infrared compatibili-

ty with certain cell phones and modems, and you can see why Psion has devoted fans. Continued onpage 4S

The Proven Winner In Motherboards

Everything else is just a peripheral! M861 Micro AFX Form Factor Cost effective solution Intel i402X AGPser brings /00/vtaz FSB /pont-side bus} and PC/ QOSDRAbf performance ro enrry-level pefonnance PCs. Support eir/teran AT oranA?X powersupply Support Pentium 8 233-SOOMHzend Celeron 266-SOOMHz Supyoit Pentium IH450-600MHz Provide3X PCI dt lx ISA, lx AGP Provide 2xDIMM for SDRAMMo (for 66MHzFSBonly) memory module, up to 768MB 3D PCISound Pro, meet PC98 Spec. HRFF Positional Audio supportsMS Direct 3D and Aureal's A3D interface, w/4 channel speker out; softwareWave-table Synthesizer and 24bit Digital Audio Interface (SPDIF) IN/OUT Onboard DC-DC step Down Regulator VRM V8.2 sptcificstion Onboaid 2m Flash ROM supports complete ACPI and Legacy PMU and is fully compatible w/PC97 and PC98. Intel Celerou 400/433 (w/o Fan). Intel Celeron 466/500 (w/o Fan). Intel Pentium 11 400 {w/o Fan).. Intel PentiumIII 450/500(w/o Fan)........... Intel PentiumlH 550/600(w/o Fan).............

..$216/$236 ..$266/$352 ...$403 ......$433/$493 ......$7 16 / $945

Micro ATX Fonts Factor XCEEL 2000 SX PRO A(sP Support Celemn 233-SQQMHz at Slot I/Socket 370 Support Pentium 11233-SOOMHz CPU at Slot I/ Socket 370 Support Peutiuin HI45!MlOMHzCPU Supports 512KB or 256KB P,B L2 Cache in Provide 1X PCI 4, Ix ISA Bus Slots 3D PCI Sound Pro, meet PC98 Spec.HRTF Positional Audio supports MS Direct 3D and Aureai's A3D interface, w/4 channel speker out; softwareWave-tableSynthesizer and 24bit Digibd Audio Interface (SPDIF) IN/OUT with 24-bit Stereo, Integrated 64-bit 3D AGP w/ 8MB share menuuy 56K Fax/Modem on lxmd. supportsV.90Fux/Modem staudaid for mternet 3xDIMM UP TO 76$MB, support I-bit ECC Bios w/ Trend ChipAway Virus function df, bundled PC~ pmvides automatic Anti-Virus for Win95 and the Internet Built-in 10 Base T/100 Base TX LAN and ANSI X3212 TP-PMD standards Intel Celeron 400/433 (wlo Fan).. $?46/$266 Intel Celeron 466/500 (w/o Fan). ,4296/ $382 Intel Pentium II 400 (w/o Fan),.....,. .................$42$ Intel Pentiumlll 45Q/500(w/o Fan).. .$463 / $523 Intel Pentiuinlll 550/600(w/o Fan).. ., ...â&#x20AC;&#x17E;....,...$746/ $976

M770MRT Intel i810AGI' chfI/get Supports Dual Celemu 266-SQOMHz CPUs with 66/IOOMhzin slot 1 Supports 512KB or 256KB P.B L2 Cache in Provide 4X Pci ik 3xISA Bus Slots Pmvide 3x DIMMs for SDRAM/EDO up to 768Mb Provide both ATX yower connector, support various features of ATXpower,such asSuspend/shutdown,Wake on tan 8' i Keyboard Power ON/OFF 3DPCI Sound Pm, meet PC9$' Syec,.HRrF Positional Audio supportsMS Dinxt 3D and Aurears A3D interface, wl 4 channel speker ouh softwareWave-lebleSynthesizer and 24bit Digital Audio Interface (SPDIF) IN/OUT with 24-bit stereo, Intel 810 chipset. defhult 1MB. Share system Memory Max. up to 4MB. Resolution up to 1600 X 1200 2MB Fafsh Rom on Bowd, suppcets complete Advancm Configmation Power Interface (ACPI), legacyPMDMA-33/66, fully compliant to PC97 and PCS Bioswl Trend ChiyAwey Virusfunction ih bundled PC-ciSn

provides automatic Anti-Virus for Wm95 and the Internet Built-in 10 Base T/100 Base TX LAN and ANSI X3212 TP-PMD standards Intel Celeron 400/433 (w/o Fan). Intel Celeron 466/500 (w/o Fau). Intel Pentium 11400 (w/o Fan)... Intel Pentiumlll 450/500(w/o Fan). Intel Pentiumlll 551600(w/o Faa}.

M741LMRT

..$246 / $266 ..$296/ $3$2 $428 .$463/$523 .$746/ $976

M766MRT Iyttel i810AGP chipget

Celeron 266-SOOMHz at 66/100MHz Micro AT Format Support both Slot 1 and Socket 370 Pmcessors for flexible CPU selection Pmvides 2xDIMMs for SDRAM memtuy, up to512MB Audio supports MS Direct 3D and Aureal's A3D interface, wl 4 Digital Audio Interface (SPDIF) IN/OUT with 24-bit Stereo, Bundled Gamut includes MP3 Encoded Decoder Intel $10 chipset, default IMB. Share System Memory. Max. up to 4MB. Resolution up to 1600x 1200 PC99 Colour Connector for easy identification of peripheral devices 56K Fax/Modem onboard,bundled SuperVoiceforFax/Modem and Voice application; MediaRing Talk for Internet Phone Communications Built-in 10 Base T/100 Base TX LAN andANSI X3212 TP-PMD staadsrds TV output option*e Intel Celemn 400f433 (w/o Fan).......... Intel Celemn 466/500 (w/o Fan}.. Intel Pendmn 11400 (w/o Fan).. Intel Pentiumnl 450/500(w/o Fan).. Intel PentiumHI 550/600(w/o Fan)..

.......$266/$286 ..$316/$402 ... $448 .$483/ $543 4766/ $996

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Bcanfs aie soldwghcut pcessors. Intel logoseiu sfrhtly fer visual repniseatagcn of pnxe0oie sppop ted bythe respectse hoards. Pdchuf is based onsuttgested nuall pdcfng, andyour keel dealer maychange fnlces iithout notice. All pricing ls banuxusu or MNIM with sccessoi oufy,elle duce lint include ccoyug tsnsa HT-TOP-1199

II I

NOVEMBER 1999 THE COMPUTERPAPER GREATERTORONTO EDION www.tc .ca

T CP TKsT LAIs,

• The Nlobilon uses WindowsCE,andfeatures "pocket" versions ofMicrosoft Officeapplicabons. • Input is via both stylus and keyboard. Thekeyboard makes lteasy to domore serious work, although thesmaller keysmaybe uncomfortable for someusers. Thekeyboard features seven

In the palm of yonr hand Continuedfrom page 4I Sharp gfiohllon IIC~ Suggestedretail price: 81,189 http Jtwww.sharp.ca

application launch buttons that work whge the

machine is poweredon. Although the majority of Sharp's products reside in the consumer electronics field, it has • The 640x240 passive-matrix display is suitable size for doing more serious work. While it isn't as a number of personal computing products, including its Mobilon line of handhelds. good as aTFTscreen, it should be adequate for

most circumstances, • The Mobilon includes 18MBof onboard memory, which is expandable to 32MB. • An infrared port allows the Mobiion to communicate

which is recharged when it is plugged in.

• The device connects to a PC via serial interface • A PC Card camera unit can be attached to lt. It is available with the Mobilon for 81,489, or is sold

separately for 8899.

with infrared+nabledCEdevicesandcomputers. • It has a built-in 33.8Kbps modem. • A built-in microphone and speaker can be used

for dictating audiomemos. External buttons allow memos to be recorded,even when the machine is

closed andpoweredoff. • The Mobilon uses a rechargeable NiMH battery,

p4~.

O~n~

As handhelds go, the basic version of the HC-4600 provides pretty much everything other CE devices do. What makes the Mobilon line more attractive, however, is the ability to add a digital camera for just a few hundred dollars more. For those who want to take pictures on the go, but don't want to haul around both a handheld and a digital

camera, this may well be the solution. However, using the digital cdmera puts a heavy load on the battery, shortening its hfe to about 15 to 20 minutes.

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Sharp has two other CE-powered devices in its lineup: the Mobilon Pro PV-5000, which is closer in size to a mini-notebook and features a full VGA screen; and the

/Witerho and Hammton)

TriPad PV-6000. The latter has a unique hinging mechanism on the screen, which allows

it to be used in three ways: as a standard clamshell notebook; as a writing tablet when

Get

the screen is folded over flat against the keyboard; and in an easel mode, with the screen pulled forward like a tent card.

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this review.

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W E B CKNTRI CITY

NOVEMBER 1999 THE COMPUTER PAPER GREATERTORONTO EDiTION

wwwtc .ca

s-'

Traditi onal.business faces a tough fightfrom Internet upstarts $)r Ross MacDonald

Internet is another channel, another d istribu tion v ehicle, then t h e y

ow did eBay, seemingly out of nowhere, become the centre of activ-

should have remained the leaders.

ity for auction lovers worldwide? Does it bother any of Amazon.corn"s book-

buying customers that they can't physically go to the storey Look at almost any business

for Onvia.corn (formerly MegaDepot, an online technology products retails~ 4-'" e r ) , c ites a recent

"But they didn' t.

They thought, 'this is a di ff e rent world. We have to

category and you'll fmd an Internet-based get people to spe-

vendor clamoring for a share of customers' minds and dollars.

Gary Meeha n , vice-presidellt of Canadian operations

Arthur

cialize i n th i s world.' So philo-

Internet-based upstarts that the business world began to realize the Internet had

business leaders, which says most of them acknowl-

missed it." David Hainline, e xecutive vi c e -

become an inherent and necessary compo- president of nent of business infrastructure, Chapters Online, "There are some unique issues to deal dearly agrees: "If with in the electronic world," says Charles

edge the Internet . :"

sCI. -,, -~ United States, you = Associates. "If you think about it, why is it can see several :-.that the world's largest stockbrokers fbroker- examples of where that has age firms) or the largest bookstores aren't the happened.BamesandNoble largest presence on the Internet with those [a retail bookstore chain] was saine offermgs7 one of those. Toys 'R' Us was one of those. y ou look to t h e

— Gary Meehan, Onvia.corn

as a business tool

Wang, founder of the $5.6 billion Computer

Wang suggests that the Internet has levelled the playing field and allowed others to

m ore

than 200 Canadian

It wasn't until leading international com- sop hically they panies lost significant mindshare to new

A n d erson

s urvey of

Nhile the business leaders are saying, 'lt's not our top priority but we' re slowly working on it,' 90 percent of Canadians who are buying on the Nebhavesaid they'd preferto buy from Canad ian sites but there aren't nough of them

but not, paradoxi. c ally, as a top priority. This is a dangerous, and possibly a

fatal oversight, because the Internet trans- 'Who is this Amazon.corny They don't ever. forms not only how a company does busi- have one store!' Also, you have E'Trade, ness, but also who it competes with. Ameritrade, Charles Schwab, etc. [online "It's shrinhng the world," says Wang. stock brokerages], They all called it right "For the first time, from a business perspec- from the beginning." tive, you don't know who your competitor is Meehan says companies often get blind-

Online retailers surprised [both of those tra- a n d

yo u d on't know where he's coming sided because of the sensibilities of senior

ditional retailers] with what they could do f rom. And if you' re not really sharp and come in and start all over again. "The estab- very quickly. But both those companies have don't stay on your toes, you' re going to get lished companies never leveraged what they now seen the potential and are moving blindsided by somebody that's halfway had. If they had the philosophy that the aggressively to get themselves online." around the world that you don't even know.

m anag em ent.

They simply don't understand the Internet and its capabilities well enough: Continued on page JZ

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Meehan says a letter published recently in a Canadian daily newspaper shows why cybershopping can be such a frustrating experience for Canadians, The writer said he'd purchased a piece of software for US$19.95 from a U.S. Web site but by the time it got to him — with currency conver-

NEBCKHTRICITV

NOVEMBER 1999

television, telephones and even automobiles. retailing as the future trend. Already all Web Ilfestl/le "Consumers want everything related to Chapters stores include Web kiosks for cusDavid Daniels, manager of Internet platforms for Microsoft Canada, says "businesses their life [available] on the Internet and one tomers to track down titles in the store and moving online is the thing that will propel them into the new millennium. There is

of the key pieces of that is that they want to

to order titles that are not in stock.

in mind that more and more consumers are

online and bricks and mortar because they

"We view [the Internet] aI another way shop —they want to be able to buy. And congoing to be huge competitive pressure on all sumers are getting more educated and for the customer to simply buy goods and businesses to go online. Not just to have demanding. Potential suppliers have to keep services. I think there's a future for both

sions, shipping and handling, and currency some sort of brochure on a Web site but to conversions on the shipping and handling, have a fully functional, transactional site.

Consumers are more and more attracted to "If he'd bought it f rom us," says what we at Microsoft call the Web lifestyle." This "lifestyle" boils down to consumers Meehan, "he would have probably paid about $30 with the exchange. We would demanding the ease of accessto — and interhave shipped it free and he would only have action with — the Web in the same fashion etc.— the total bill was $102.50.

shopping, banking, doing research, making offer the shopper different experiences," travel bookings online, etc., so it's a logical Hainiine says. extension that these consumers are going to He notes, however„ that a smaller numwant to buy from you. But, if you don't have ber of Web sites are garnering an increasing

By extension, Hainline anticipates a they access current technologies, such as harmonious blend of online and traditional

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THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca N OVEMBER 1999

NEWS Store Hews:

I ('.Ivwynfhl ( null)l ital'allfl Ihtettvot'10 ng

Canadian kids using Net for homework their child's education by helping them use

By Tom Venetls

the Internet to get their homework done and

anadian kids are spending about a teachers can help students begin using the third of their homework time surfing Internet as a serious research tool by recomthe Web for research. This was one of the findings of I n tel's recent Homework

Survey, conducted by the Angus Reid Group, and involving some 431 Canadian households. The Homework Surveygrew out of a study last year by Intel that looked at why people were purchasing computers. In that study, the main reason people gave for buy-

liest common school subject i eeet ched online 70 62%

42%

ing a PC was to help in the education of their

children. "There is a certain feeling among parents

36%

35%

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adds. The study found 84 per cent of parents

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Source:Intel's Homework Surveyof Canadianhouseholds conducted byAngus ReldGroup.

the survey is parents really identify Internet surfing the Internet to do research for assign- access as a mechanism that is making their ments and projects, kids think through research and force them Cooper adds the results will be especially to think like a researcher," Cooper continues.

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spend some 7.6 hours a week on homework, sites.

welcome to both parents and teachers alike. Parents can take an even more active role in

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said giving kids access to the Internet was beneficial to their learning ability with 80 per cent saying the Internet had a positive impact on their homework Students between the ages of 12 and 17

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

A three-way racefor gketworh OSes Continued from page $7 the lead over Microsoft in terms of its NOS installed base. Microsoft claims the number of copies in use of Windows NT Server

R/3, L o tu s D o m i n o/Notes, M i c rosoft Exchange, Orade databases, and RightFax fax server. NetWare is invariably used as the NOS. Thus, it is quite possible for there to be

good NOS, with the industry's most tested

can function as an NOS, again like Windows

and capable directory service, a set of fea- NT. Linux is more mature as a server plattures increasingly important to networks of all sizes. The second reason is that Windows

form than as a desktop OS, at least at this

more users on NetWare networks than NT is a flexible and well-supported platform exceeds the number of copies of NetWare. I Windows NT networks, but more computers for developing and running server-based find that claim plausible, but I don't think running Windows NT Server than NetWare. applications, while NetWare is not. Novell is wrong, either. It's rare for both sides in an argument to be $trengths arsgl challesglles

ket share is a distant third, but it's growing faster than each of the other two. According to Intel, Linux accounts for 17 percent of all server OS sales. Technology industry analyst IDC predicts Linux sales will increase twice as fast as the category. One by one, the reasons for not using Linux as a server are being addressed. Computers with Linux installed can be pur-

This is because many computers running NT Server are used as application servers,

right, but I believe that's the case here. There are two major reasons for this Mte running server-based applications like SAP of affairs. The first is that NetWare is a very

Linux resembles Windows NT in that it ran be used as a desktop operating system as well as a server. It is a good application server, and

stage of its development. As a server, its mar-

chased from IBM, Dell, and Compaq, among others. Support contracts can be purchased.

There's finally "someone to sue if things go wrong," or at least to blame. The largest remaining hurdle for Linux to overcome is

lack of familiarity and knowledge. Linux is Gisier to deal with today than 12 months ago, but it is still a handful for someone with only NetWare or Windows experience. Linux will continue to get easier to work with, a nd more people WIII acquire the n~ skil l s. Linux is being taught in universities, and I' ve

noticed a promeration of one- to three4ay cours-

es, ordine courses, and books devoted to Linux. However, no one should ever underestimate the power of Microsoft's public relations department. All of its resources wiII be arrayed

behind Windows 2000, since the success of that family of products is assigned a high level of importance. However„Microsoft has been dealt a more difficult hand than ever before. Windows 2000 will be launched in a

r ci

c hallenging environment, one t hat h a s

•

grown weary and wary of the upgrade process. The level of proof demanded by most businesses to demonstrate the need to upgrade to Windows 2000 will be very high indeed. It may be a year or more before there are many compelling server-based applications that require Windows 2000 Server. On

•

the other hand, there WIII be numerous applications that run properly on Windows

NT Server 4.0 but require an upgrade to work on Windows 2000 Server.

When Windows 95 arrived, requiring much more RAM t h a n W i n dows 3.1, Microsoft was fortunate that forces conspired to make RAM available at a l o w p r ice. Windows 2000 Server, which Microsoft now

's ip

says will require a miniinum of 256 MB of Wet

RAM, will probably be launched at a time when memory prices are very high.

S g

• C4 t

RAM prices have recently quadrupled in a span of less than two months. They are stflI rising, as I write this colunm. In fact, they are changing from one day to the next, and sometimes more than once a day. Expert observers are predicting that prices will remain high for inonths to come. It is into this difficult environment that Mcmsoft will send its extrerne-

ly RAM-hungry operating system. A real flllht I find many things interesting about this

three-way competition among network operating systems. First and foremost, this really is a competition. All three contenders e•

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214 College street

Saeotsrkos

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450 Bsthurst Bt. Toronto, ON MST266

Toronto, ON Ntsr 3A1

Phone: 4 6-84441342 1

80 Adelelde Bk W. Toronto, ON M5H 3vg Prone: 416-368-8844

Ptrone: 416-876-7863

srsnrr.psgebtrtes.corn

www.ctescorn.corn

Ground Floor Text

have unique strengths, and aII three have much to offer. This is a story that is still being written, and I d on't t hink anyone knows how it will turn out. My opinion, for what it's worth, is that at this time next year, Linux will have made great strides, NetWare will have stood its

ground, and Windows 2000 will have done well enough to maintain the momentum created by enormous expectations. Q

TECH ENTERPRISE

~ i

NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

Lexmark shares digital office vision One of the city's largest

By Sean Carruthers

selections of new and best-

selling computer books.

Buy any oneof these five O'Reilly

books and receive a funky, free t-shirt. Offer available while ltuanties last.

sk 10 people to imagine the "digital

office," and they' ll give you 10 different answers. It's such a nebulous concept that it still has a lot of room to grow.

Instead of sending around memos on sheets Today, he says, they are very competitive. "How do you go from five years behind of paper, you would email them. In theory, this would cut the amount of t o ahead in such a short time?" asks Craig, paper use down to next to nothing. In realithe last few years, overall

What more people are realizing about the p 'per ~' " "

P ~ t mg '"'

digital office, however, is that it's not quite

multiple copies of hundred-

the "paperless office" many imagined just a

p'g' ' c j m'ents "b' "

few short years ago. At the time, more and more documents were being created digital-

rare, but individual users are

ly, so eliminating hard copies completely

9D"""9 ""~s""' ~"

While photocopier manufactur erS are Starting tO inCjude jaSer p r j n ter and fax futictjotinjjty jti am

their own work, like contact p

seemed a logical and achievable goal. f th'

Instead of running off hundreds of copies

some of their models, Lexmark

of a document for distribution, you would simply email the document and allow users

to print out only the sections they need.

Windows 98 in a Nutshell by Tim O'Reilly, Troy Mott 4

high p 'ty ph

wrong angle to attack the needs of the new digital office

change and offers a unique solution to th e requirements of the new digital office.

Walter Glen

That s e ems to be a .principle guiding Lexmark's digital office strategy. The compariy says it can bring its products to market faster than its competitors because it owns

lexsnarh's answer Based in Lexington, Kentucky, Lexmark was all of the technology inside its products. "We formed from IBM's printer division when it are the only company in the industry... on was spun off in 1986. The first printer rolled the planet, in fact, that has control of the off its line three years later, and according to entire printing system in one location," says

44 caaaamm cmm~

TimCraig,vice-presidentofnewproductsfor Lexmark's business printer division, at that

Learning Red Hat Linux

r h e torically. "Simple: you go faster than any-

ty, while the size of print jobs dropped over one else."

C r a ig. Lexmark says it plans to use that a d v antage to offer a solution for the whole

point they were five years behind the corn- office, big or small. petition in terms of price/performance. The c entreofactivityinmanyofficesisthe

Optra T610

by Bill

McCarty 8

TONER

tinix in a Nutshell by Arnold Robbins 4 amuaaa

Mastering Algorithms

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444u

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Acct 56K mi. fax/modem/voice V90 PCI Miisumj PS2 keyboard, PS2 mouse/pasj Medium ATX tower case, 40XspeedCD ROM On Board SB Audio, 100 watts amp speakers

cede 0

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•

Apple LW Scfect 300/10/60 $89 needempty 1st CanonFnxj$49.Fax 2/3/4 -$69.Need empty je HP II/HI or IIP/IIIP or Apple L/W,Pets, njl $49.HP4L/4P or SL or 6L ajl $49. need empty 1st HP 4/4M/4+/4M+/5/SM/SN or AppLWP600 $79. HP SP/6P - $79. HPSSi- $169. HP 4V/MV $139. Lcxmntk 4019/29 $149 4039/49H/Y+ $169 Okj 400/ 800OPC-$119. 400c-$89.Toner 2/$32. Pnnnsonjc 4400/10/50 toner- $39. OPC/dcv-$69 Sharp 9500toner-$39 TI600 opc $99.

I~ k'

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ntel Celeron processor wlMVX "Technology Intel Pentium®III ptucessor wlMMII Technology Microster6178 ATX mninbcard (Intel 810) ASUS P3BF ATX motherboard (intel BX) 64 MB PC100 SD RAM, 128K cache 128MB PC IOOSD Ram 7ns, 512K cache Fujijsu 4.3 GB Hard Drive Wcstcm Digital 13GB hard drive (UDMA) Pnnasonjc 1.44 MB floppy drive Panasonic IA4 MB floppy dmrc On Board 2D/3D 4MB Graphic Video ATI XPERT 128 AGP 16MB video card On Board 56K jni. fax/modem/voice V90 USRobotics 56K int fax / modem V.90 MjisumjPS2 keyboard, PS2 m ousc/pad Medium ATXtower case, 40X speedCD ROM Medium ATX tower ease Logitcch PS2 First Mouse On Board Audio, 100wans speakers

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THE COMPNfER PAPER GREATER TORONTO EDITION www.tc .ca N OVEMBER 1999

TECH ENTERPRI$E LA T I W U M

CO M P U T E R S 1 4 5 Reyal Crest Court, Ualt40Msrkham,ONLSR9Z4 Teh 90$-944-2600 Fax: 905-9449428 WKB SITE:wssvs. Isthsnmmm nter~m

photocopy. machine, with laser printers scat"A/Jditbnol rebore af $$/J.d/J"

tered around the office. While manufacturers are starting to include laser printer and fax

~ X I II

functions in some of their photocopiers, Lexmark feels this may be the wrong approach to solving the problems of the new digital

of digital strategies for Lexmark Canada, "It isn't just how you smash all these technologies together, it's how you use them." In its version of the new digital office„ "

-we ',I"m.Zg

unit or fax station could be attached to any

Malnboard: CPU: Memory: Hard Drive: Floppy Drive: DVD: Video Card: Sound Card: Case: Keyboard: Mouse: Speakers:

office. According to George Berdan, manager

Lexmark's envisions a number of laser printers scattered more evenly throughout the office. Ail are manageable from a central location, and expandable depending on the current Or future requirements of the company. Instead of a central photocopier, a modular scanning

«g:~sP

Microphoae: Modem: Priater: Monitor:

Oplra T 616 existing laser printer, and moved to other printers in the office as needed. Despite the added functionality of this setup, Berdan says, "printing is still the number one priority."

Kasler te tlse, manage

Internet:

' •

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Acus Intel 64Mb PCIQQMhz

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• • •

•

~ttso

• •

e .•

•

Instore demonstration on Aureal SnperIInad digital sound s stem w/ACSS4 s eakers.

Contact: sales®platmumwomputer.corn

s,,„~LEXM6ikRK

To achieve this vision, Lexmark has refreshed its entire laser printer line. Although it will IPE

Oplra W NO

continue to support all current models, production on the Optra S line is being discontinued, and will be replaced by the more modular Optra T series. The new Optra T family will feature the same printer driver across the entire line, and all printers will use the same toner cartridge, "This is not some engineering nicety," explains Craig. "This has real value to the user." In an office environment that uses only members from Lexmark's new printer

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AM9 K6-2 350 $619 Peatium-II 4QQ $1$49 noNITRR Peatium-III 4% $1119 VIKWSONIC

AMD K6-24OQ $639 AMD K6-24% $679 AOPEN / MICROSTARMB 32 MB SDRAM PC-100 4368 HDD/ IA4 FDD ATI 4MB AGP V. CARD 16 BIT SOUND CARD 44X CD-ROM 56K V. 90 FAX MODEM WIN 98 IQS K/8/KMOUSE 180W SPEAKER ATX MID TOWER CASE

VIDEO CARD ATI XP.98 8M AGP $89 ATI@PLAY988M $95 ATI XP.l 28 16M $ 1 35 ATI REGE FURY 32MSI95 CREATIVEB ANSHEE 15M $ 8 9 RIVA TNT 16M $115 RIVA TNT2 16M $135

MATROX6400 MILLI.16M SG $169 6400 MILLL 32hi 86$235 640Q 32M Duel Head $305 VOODOO3 2000 16M $139 VOODO03 3000 16M$199 DVD / CD-R / CD-RW . CREATIVE 5X DVD $109 DIAMONDPIONEER 6XDVD $115 VIPER 770 16MAGP$165 770 32MAGP$239 ~ TOSIHBA 6XDVD $129 VIPER i SONY 6 X D VD $129 VIPER 770ULTRA $335 BE KIIR B~ , SONY4X2X24 IQT $335 SONY 4X2X6 EXT. $499 A. LANSING ACS44 $95 ' HP 81 101 4XZX24 $329 A. LANSING ACS4S $179 $75 HP 8200i 4X4X24 $429 VCWORKS ACER 6206A 2X6X2 $235 PCWORKS 4POINT $125 F O )K M MITSUMI 4X4X24 $249 ~~ RICOH 4X2XS IDE $199 AOPEN 56K V.90 $39/$65 RICOH 2X2X5 IDE $185 USR 56K V.90 PCI $75 RICOH2X2X6 SCSI S195 USR 56K V.90ISA $85/$109

Peutium-HI SOQ $1219 ASUS ~ 440 ZX M/8 64 MB SDRAM PC-IOQ' SAGB HDD / 1A4 FDD ATI XPERT98 SM V.CARD SOUND BLASTER 128 PCI CREATIVE 52X C~OM 56K V. 90 FAX MODEM WIN 98 108 K/84hMOUSE 180W SPEAKER ATX hm TOWER CASE

HARD DR~ QUANTUM 6.468 $142 QUANTUM 10268 $185 QUANTUM 1368 $205 QUANTUM 2068 $339 QUAN. 9.1G KA+ $2Q5 QUAN. 13.6GB KA+ $239 QUAN. 18.068 KA+ $298 FUJITSU 6.468 $139 FUJITSU 8.4GB $159 FUJITSU 10.8GB $185

PRINTER CANONEJC.INN

$11$

CANON BJC-2000 $149 CANONBJC-5100 $255 EPSON STYLUS 440 $195 EPSON STYLUS 640 $279 EPSON STYLUS 740 $358 HP DESK JKT 695C $229 HP DESK JET 710C $235 HP DESK JET722C $339 HP LASER JET1100 $589 HP OFFICE JET725 $589

SOUNll ~AAI S,BLASTER64 PCI $33 S,BLASTER AWE54 $46 S.BLASTER 128PCI $59 S.BLIVE VALUE $84

17" E771 $325 17" E773 $409 17" 6773 $445 17" GT775 $492 17" PS775 $559 17" FI775 $589 19" 6790 $525 19" PS790 $775 OPTIQUKKT 17" Q71 $309 17" Q73 $395 19" V95 $565 RKLISYS 1»" 028

$185

17" 028 $288 17" 026 $299 17" 025 $339 ACKR 15" 54E $205 17" 77E $325 AZURA IS" 028 SiSS l7" 028 $289 CYBKRVISION 15" C50 $189 17" C70 $305

SONY 17" 21068 $515 KDS 17 028 $ 2 88 17" VS7E $322 HANSOL 15" 500A $195 IT 70IA $ 305 17" 701P $365 14m Ave. Demeos Si.

C~49ABA 8 Ccs&P4J'::TER IPIF6884»~'PJ43'8 SO8'RC'6

, Cf

TECH ENTERPRISE

NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

family, costs will be kept low because users include one that makes TIFF files native

60 Amber St. Unit 10, Markham, L3R 2Z9 Tel: (905)94&-8229 Fax: (905)948-1226 Email:netlnicr(3@idirect.cont PII-Ceieron366 $529 Houston BXPRO Fujitsu 436 1.44 Panasonic FDD SM AGP on Board

$839

SB Ensonique 128 PCI

44x CD-ROM 3B Mouse/Pad 250W ATX Cam 18OW Speaker P-Ceieron 400 P--Ccleron 466 PII 350

PII 400

Soyo 6BA+ Fijitsu 8AG HDD 1.44 Panasonic FDD Creauve Riva SM AGP

+$4 9 +$9 0 +$150

PH1 4 50

$1099

Asus P3BF Fujitsu 13G HDD 144 Panasonic FDD Asus TbIT2 32M

and IT staff will o nl y h ave to become familiar with one driver and will only have

(cutting d ow n t h e s i z e o f f i l e s sent through the network and increasing print

Asus PSA B S7 AT

to keep one kind of toner cartridge in stock, he says.

speed) and one that will allow easier scal-. ing of barcodes.

4M S3 AGP

line will be expandable using the same digital office strategy is the Optralmage

AM D K 6 =11%50 $569

Additionally, all printers in the Optra T

SB Live Value Opti 93! Sound 44X CD ROM Creative 48X CD ROM 44x CD-ROM Motorola 56k Motorola 56K V.90 56K V.90 PCI Modem 104E KB/3B Mouse 104E KB /3B Mouse 104E KB/ Mouse 250W ATX Case 250W ATX Case ATX/AT Case 180W Speaker 320W Speaker 80W speaker P III-450 +$9 9 P III500 +$9 9 k6-3-400 0 +9 +99 P m-500 +$ 1 8 0 P I(I-550 +$ 3 9 9 k6-3450 +155 M e mory is not included call to add nmmory's update price.

paper drawers, which can be added to the bottom of the printer stack as required, without changing its footprint. The print-

ers will have expandable output options, including a five-bin mailbox (for a total of 500 sheets) and an 1,850-sheet output stacker. By standardizing these options across the Optra T line, input drawers and output bins can be swapped as necessary among machines in an office, All of the

Buy any system get I month free unlimited internet + Buy 17" .27 TVM Monitor $265.00 ~Moult

Soya BA+4 $199 SoyoBA+3 $150 Soya BA+ $ 1 48 Asus P3BF $184 Asus P2-99 $143 Asus P5AB $117

1$" Ittago .28 (TVM) Sy 1$" KDS T.2$ 17"Relisys.26

$183 $235 $309

1T' R elisys.25

A bit BH6 $1 5 5 A bit BM6 $ 159 ~-R~ewriter&VR Tosbiba 6X $11$ Sony6X $ 149 Pioneer 10x $139 Yamaba 6416SS329 Mitsumi4424 $239 /VC 4x2x24 $219 H P 82001 $ 3 3 9 Adaptec CD Cteator $25 PowerDVD so aware $14 Tosbibs 40X $1$ Creative 48X $61 Delta44X $54 A rtmedia $1 . 59 Samsung $1.66 Mitsui $2.1$ TDK $1.99 Hispace 80m $3.20

Sbark CDRW $350

Muste'k 30Bit $79 M ag 36B $ 7 9 Mag 30Bit $7$ Umax 1220 USB $213 Acer 320P $99

~ll K D

4,36 F ujitsu $119 6. 4 G Fujitsu $135 6.46Quaatum$138

A key component in Lexmark's new

Canon 1000 $79 Canna 2000Se$109 (alterRebateprice)

p rinters in

1T' .21 Buflbtc (TVMI $269 8.46 F uabsu $154 Canon 6000 $319 17",27 baago (TVM) $279 IOG F ujitsu $179 Brother 1240 $465 17" KDS k770 27 $282 . 136 Fujitm $189 Epson 660 $23$ 17"KDS VS1E .27 $316 136 Quaamm $189 Epsoa 140 $299 17" KDS A'v7T .25 $369 17G Fu fttsu $2v39 Lexraark Zl I $139 17" Optiquest Q71 .27 $309 176 M a xtor $239 Lexmsrk 231 $2$5 17" OptiqucstV15 .21 $459 6.46 Q uan KA$185 H PSIOC $ 2 3 9 17" Samsung 750s 27 $309 9. 1G Quan KA$189 H P830C $ 3 1 9 17" V i c wsonic ET/I 27 $316 13.6G Quan KA$223 ~ awa 17" Viewsoaic E773 25 $399 IBM 2 2 G 72K $445 Lotus 123 S l & 17" Vicwsoaic GF77$ .24 $495 IBM 3 4 26 7.2K $598 Coral 2000 $35 17" V i ewsoaic GT11$ .25 $499 Sesg s te call Imernet KB $30 17" Viewsonic G773 .26 $447 Logitccb KB $49 ~video ard 19" Vision Lab 2 6 $475 ATI 4M AGP $59 PBI4$0 19" KDS .26 19$ $489 ATI X p en 2000 $1 69 PII 400 Cag 19" KDS.25 195T T ' $669 ATI F u ry 32MS199 Cctcron400 cali 19" Optiquest V9$ $558 ATI A I W 16M$229 Celeron466 call 19" Viewmnic E790 .26 $559 PC-100 32M call 19" Samsung 950P $519 Vipe r 770 32M$198 PC-100 64M call 19 Viewsonic PS790 25 $699 Vipe r V710 U. $249 Aidea Rd. 19" Viewsonic PT795 .25 $996 ~h a TIu22 w 21" Viewsoaic 6810,25 $1099 16 M A G P $109 Sony 19" .25 42068 $ 865 32M A G P $188 Amber St. X -M R and Asus 32M TNT2 $153 D 56K Aopea V.90/voice $42 Asus Voodoo3$169 $6K USR V.90 PCI Win $59 Matmx 6400 D. $249 Deaison St. 56k Diamnnd Supra v.90 $52 Iq ~V 56K V.90 Motorola $24 2000 16M AGP $129 Sb 128 PCI Ensonique $36 3000AGP16M $175 Government dt Corp SB 256 Live Vahe $7$ Ati Xpett98 OEM $65 ordetsarewecornad. o I ruad SB 512 PCI $75 All prices mbject to change without notice. 4V casb dtsc4iready.

t h e f a m ily w i l l s h i p w i t h

module, which adds copy, fax and scan capability to any available network printer. The ability to add this capability to any Optra T printer is key in shifting offices

away from photocopier technology and towards the laser printers that o f fices would have regardless of any photocopier solution in place. According to a recent study by IDC,

printers are anywhere between 49 and 62

MarkVision printer management software, percent less costly t han p h otocopiers. for easier administration of Lexmark's This figure takes into account the lease of printers, even from a remote location.

t he photocopier, coupled w it h

Lexmark has added several other new features to the Optra T line including an optional Imageguick Web SIMM, which

consumables. By phasing out the photo-

provides extended PostScript 3, and makes H TML and PDF formats native to t h e

printer for quicker print times and smaller file sizes. Users can also program a series of bookmarks to be used with the SIMM's pull-printing feature, By selecting an item

t o ner

usage packages, maintenance costs and copier, Lexmark claims that its vision of the digital office can help companies better meet their document needs, and at a lower cost, too. 0

i'-"':::ssyttav r or tav human brstn:::!-"":: This is an: Informative,: educational '::,Web site designed to be a. fun, simple, and from the bookmark file, users can get the ', interactiv e introduction to t information printer to go out onto the Internet and j~about the human brain:;From the sections retrieve a document without even having to go to a PC. For users who regularly have ~of the brain, to how drug can destroy it, educatioysaI site:describes: the brain to print out forms or constantly update Kthis brand how:it affects our,every:day lives.;::-,-:-' items like rate sheets, this is expected to be -~s http2t/Htsapj/.advalicgd.org/26463/.: ';.-: ' ' a popular feature. Other new SIMMs will eprb'uea2iaWN

(,:-'-

OTA Notebook Centi'I ©60- 0 0 9 9 www.otopc.corn Oct.1, 1999

340 Colle e St. Toronto Ont MST 3A9 Fax: 416 921-8664 E-Mail: otanote m na.corn HOURS: Mon.942 Tue.-Fri 9-7 at.164 Sun.Closed in our 6-th Business Year!

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INTEL PENTIUM III 500 MHz Pentium III Mainbosrd AGP 100 MHz, ' ATX case ' 128 MB SDRAM 100 MHz 'I '10 GB UDMA Hard Drive 8 MB AGP.Video Card * 40X CD-ROM Drive * 64 Bit AWE Sound Blasler 1.44MB Floppy drive * 280 Watts Speakers •

•

104 Key Keyboard & Mouse * 56K V.90 Voice Fax Modem " 17n SVGA Monitor

By Issle Rablnovttch

INTEL PENTIUM III 600 MHz

to be important to small business as early as up front, is a decidedly unglamorous next year. The original Ethernet specification field. Users care only that the net- transfers data at 10 Mbps (megabits per secetwork hardware, it must be stated

' Pentium III Mainbcsrd AGP, ATX Case ' 128 MB SDRAM 100rett

13 GB UDMA Hard Drive ' 16 MB AGP Video Card * Toshibe 6X DVD-ROM Ddve

work performs. Hardware, like cables, net-

•

1.44 MB Floppy drive

•

print servers, and the like, are apparent and

•

' 300 Watts Speakers 104 Key Keyboard & Mouse 56K V.90 Voice Fax Modem

few years, but the adoption rate has been

function, Otherwise, they are an issue for

slow for two reasons: high cost, and lack of complete compatibility with existing technology. With so much in potential profits at stake, it stood to reasonthat these two barri-

edge is a good thing, and that readers of this

publication, regardless of their job functions, have an above average interest in technology, I am gearing this survey on network hard-

ers would be overcome. Just this summer, an industry group approved a new standard for

ware towards the interested user and non-

Gigabit Ethernet over traditional copper wires, which is the standard in business net-

technical mariager.

working. Before this development, switching to Gigabit Ethernet required the installation

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4.3 I 6.4 GB..$129 I$149 All Aa ln Wnnrtnr128 18MS.$279 8.4 I10 GB...$169 I $199 Toshibs DVD.............$125 •

Gigabit Ethernet has been around for a

of interest to most users only when they malnetwork administrators and managers. Proceeding on the premise that knowl-

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•

ond), Fast Ethernet at 100 Mbps, and Gigabit

work interface cards (NICs), hubs, switches, Ethernet at 1,000 Mbps.

' Sound Blasler Live Sound Card

for Costume iiuilt SIIstem89«89F-t

forced to focus on just a few areas of interest. The first is Gigabit Ethernet, which may start

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•

Faster, friendlier networking products give new life to LANs

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•

You ex ecte s ower an a r e r >

TEL742-0008

* Pentium II Msinbosrd AGP, ATX Case ' 32 MB SDRAM 168 Pins ' 4.3 GB UDMA Hard Drive '4 MB AGPVideo Card ' 40X CD-ROM Drive * 16 Bii Stereo Sound Card *1.44 MB Floppy Drive r ' 120 Watts Speakers 104 Keyboard & Mouse * 56K V.90 Voice Fax Modem

•

ww w.tc .ca

. of fiber-optic cabling, a difficult and expen-

The move to Clgablt Ethernet

Continued onpage 67

With so many topics to choose from, I am

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15 IGIrtL.......,..............179 15 CER 546 ..................205 15 HLIPS ...................... 205 15 PhOUESTV55.........238 15 ONY 110BS............... 289 17 CER 778,....................316 17 ISITAL...............,.......285 17 OMAGO.....................265 17 IEIRSONIC E771........336 17' VIEWSONIC E773........389 17 IEWSONIC G773.... 445 17 IEIRBONIC P1771....848 17 PTIBUBST B71.........31S 17 AYTBK 17280.............325 17 NIISUNG 7506...........309 17 AMSUNG 710L.......376 17 ONY 210BS 025.-.....525 1 7 ONY ~BS .. . . . 88 9 17 ONY 200PS................668

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SOCNEra70 ASUS MButs810........

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6.4 BB I 1IL288.......-..155I188 13.8BSI20.5BS.'"..",' ..'.208295

9.1I180 BB 7200RPaL.2Mass FL9SV

..155n72

&4 BSn0.8BB.

ASUS MSS498L............. .146

13.0 GBI 17.3BIL ---.185945

ASUSPSS VR&.......................«8 ASUS Psk............................198 ASUS PSAA...........................148 ASUS P5A4........................132

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NETI'ORK CARO

10 OBS I 13 OB8....---.,172I169 20.0BB 7200 RPIL ..............348

sriipsa socrrE77

MICROSOIR 5184..................108 HOUSTONM741..................128

3COM 3C90nilx4aL........... 73 BIJNK 640TXWDLI530DL.A888

lair I7INNNPI98rsslrsBUB NAX70R 4.308........-

....125 &4BBI&4ea--....--... 138I185 -

....68 46X TDSHISAIDB.............. 88 P

.... 53 40X ACBR IDE. 50X ACSR IDB.........-.-....66 44X CDROMIOE..-............. 52 48x CREATIVE IOE .....-.59 4 0XI50X ASUS IDE A S7 S . .

•

.. - . .122/133 TOSHIBA WB SL............114

4.308I6ASS.=

. -

102BS 7axl RPla

1NSIBZIPNFIBS P.., .......SI

PIONEER DVB 6N10X...115n39 SAMSUNBDVDML..............110 SONY DVB ML,,...,.....,...119

0 I TIVE 6X DVB NT..........316 •

•

KS-2 450..........................$528 KS4 400..........................$878 KIRS 450........................$788

•

32x pANA SOMc conoM.......cio 40X SONY IDE....

16BIT S.CI St 120W SPK.

250W MID TOWERCASE 104 WIN95 K B & MOUSE

P-III 500.........................$1 888 P -III 550......................... 8 5 8

4 • 0 SIS 4M PCI...........................35

•

AMD K6-2 400 CPU ASUS MOTHERBOARDMB 32M Pcl 00 SD RAM INTEGRATED AGP2D/3D VGA h 6.4G HDD/1.44 FDD 40X CDROM 56K V90 FAX MODEM

107 Wl 98 St M OLSE P-III 450.........,,.............$958 PVII 500.............,.......... $10S8 I P-III 500..........................$1258 P-III 550..........................$1488 P -III SSO....,.. . . . , . . ....,. 1 2 88

yfi%NPUM ASUS P38F........................187 ASUS P288........,......-...435

$619

INTEL P-III 450CPU INTEL I 450 CPU ASUS P3BFMB ASUS P249 MB 128M PC100 SD RAM 64M PC100 SDRAM DIAMOND VIPER V770 16M AS@ Atl XPEE1988MAGP 13GQUANTUMHDD/1.44 FDD 10G HDD/1.44 FDD TOSHIBAOVD 6X 4BXCDROM 56K USR V90 MODEM C~ 56K USRV,90 MODEM . S.BUVE YALUEIkSUBWOOFER SPK.~ S.B AWE64 St 120W SPK. AlX 250W MID TOWN CASE ATX 250W MID TOWERCASE 104 KEYTRONIC PS/2 KB 107 WIN98PS/2 KB SCROLL MARSlERINIERNETMOLSE LOGITECH PS/2 MOlSE

INTEL ILB 400 CPU ASUS P2-99 PC1 00 MB 32M PC100 SD RAM ATI 3D CHAR. SWAGe 8.4G NDD/1.44 PDD 44X CDROM 56KV.90 MODEM 16BIT S.C SI120W SPEAKER AlX 250W MID TOWN CASE

•

188IT 0 ,...14ne 18817 Sa ISAaaSIT PCI.....27130 32SIT YAM&HAPCI. 126 SIT 8.8. PCI........ .....60

84Atsas'.8. Nudish@.' ...44n25 KL ltuE VALUBNPW .....78lai 09ItONO MONSTER M90. 24

DIAMONDMONSTERMX300..sa

ATI SOCIIARANI PCIIAGP........69

ATI 30CHAIR 8M AGP.............83 ATI XPSRT98 Ml AGPIPCL....89 ATI OPLAY 8MABPIPCI...,.......95

ATI lv WONDER,....................105

ATI XPBRT 89 MS128 18M,9W135 ATI XPERT 2000 38MABP......195 AllRAGS NAGNUM AGP........175 ATI IlABE FURY38MABP......185 ATIALL4N-WPRO SM ABP.....155

ATI ALL4hHRt12816MAGP.....235

IINlROX MILL O400 16M.......1 59 OIAM. VIPER V770 16M.........155 DWIII. VIPER V770 328L,.......215 DIAM.VIPER V770 32M U......285 VDOD.S 3DFX 12MPCI...........98 VOOD. 8I 3DFX 2000 16NL....1SS VOOD. Ia 30FX3000 168L ...176 VOOB. SI 30FX 3900 16NL......%5 CREAT. RI83 Tisr 16M ABP...108 CREAT.RIME LTsir2 16RL ........128

CREAT.Rlua TIRT2ana ........188

CRFAT. RIWL TNfa ULT an& 255

MITS I DB 4X4X2rL........245 YA88k4418 IDE...................315 YAMA8418 SCSI..............,..352 HP 8200i 4X4224 ..............315 RICON 2X2X8...........,...........188 RICOH 4X4230 II8........235I255

IllCOH 6X4X2'4 IDE............299 JVC 4X2X24IOE.....,.............219 •

•

55K MOTOROLAV90..... —."..25

58K AOPENV.90 PCI...............35

CANON SJC1000 ................100 CANON SJC 2000.................139 EPSON440I 640..............1981231 SPSON 740850....,....395I483 EPSON 750.......................419 HP 810C .......................158 ...........285 HP 8100 .... BROTNBR HL 1020......,....398 HP 11032100 .. ......555886, LBRMARKZ11i231 .. 138I255 I . .

LBXMARK261........-.- .... 350 A

56K AOPEN V 80 ISA..............65 56K GVC 0244fi74„............59I85 56K 8P A . . ealt02 MUSTBK SNIT PIU.....7$105 MUSTEK LARGEP..........185 ACBR 320PIU.............96I118 ALTSC LANONS ACER620PIIU .,128146n69 44I45.1I48IADA 305...67I106nsai240 UMAX 1226U US8...........168 HP 4200.....;.............

PC WNRKSI4 POINT ............,82I123 taiPRCE ANEAiRRRbv4% CA9HDOCOUNlK

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THE COMPUTER PAPER GREATER TORONTO EDITION www,tc .ca N OVEMBER 1999

Vois expected slower and harder? Continrded from page64 sive proposition. As soon as products, such as NICs and switches to support the new

Gigabit Ethernet on existing high quality twisted-pair cabling, start to amve later this

year and early next year, firms needing greater bandwidth than Fast Ethernet will finally have an affordable alternativ. Some of the familiar big names and some newer and smaller names will be entering this market, which Dataquest estimates will grow to

OfficeConnect Dual-Mode Cable Modem

tects a LAN from unauthorized accessand

100 LAN Telephony Solution for Small

for high-speed Internet connectivity over cable television networks.

prevents denial of service attacks from the Internet. It has two Ethernet ports and supports up to 25 users. A more

Businesses, This too may indicate a direction for SOHO networks. I haven't tried it, but it

OfficeConnect LAN Modem (in 56Kbps and ISDN models) combines a four-port Ethernet hub, modem and router technology to enable multiple users to share a s ingle Internet connection. It n ow includes fax capabilities and dial-in

access for remote access applications. OfficeConnect Internet Firewall 25 pro-

advanced version supports up to 100 users and allows Web or FTP servers on a

LAN to be accessed from the Internet without exposing the network to attack.

is supposed to be easy to use and configure. With this system in place, a business would have a single IP-based network for voice and data. This should lead to a reduction in costs,

and the ability to implement the kinds of advanced telephony features that few small Another significant 3Com product that is businesses can afford today. not part of the OfBiceConnect line is the NBX Continued on page69

US$2.5 billion over the next two years.

It is likely the first wave of products won't be bargain-priced, because vendors traditionally want to snag early adopters at the highest price possible. As production ramps up in mid-2000, I expect prices to drop to

% COMPUTER SYSTEMS~-.~'~ All new systems indude the fottowingturmponents; M/B, 12$ OR 512KCache, 32 MB RAM; minitower Case; I MB SVGA card, 1 44 MB lloppy; 16BIT SOUND,2$I 1 p; 3.2GB HDD; mouse Keyboard; 2 years pans and 5 years labour

levels that are attractive to the small business sector. However, even at a premium over Fast

Ethernet for cards and switches, the ability to use existing twisted-pair cable is big news. Initially, this won't be a product for the

desktop, because the existing PCI bus cannot handle Gigabit speeds. By late next year the PCI specification will be upgraded to accommodate Gigabit Etherne, but for most businesses, the major use of Gigabit Ethernet over the next year or two will be to link highend servers to switches.

A naine to keep track of is NetGear, a subsidiary of Bay Networks, which is in turn part of Nortel Networks, NetGear was the first to market Gigabit Ethernet hardware designed

and priced for the small office market. That was in early 1999. It was designed for fiber

only, but copper versions can be expected soon enough. If you are curious about what' s coming, go to the Nortel Networks site and see the specifications of the FSS18 10/100 switch with Gigabit uplinks and the GS504

Gigabit switch, both shipping products for fiber infrastructures (httpi/www.natgeaiIIIc.corn/

products). Another company with interesting products for the small business market is 3Com. In September, it announced a dozen new or enhanced products of immediate interest, under the best-selling OmceConnect brand. The theme of all of these products seems to be to make it easier than ever for a small business to set up and maintain a network,

induding a broadband connMion to the Interne, without professional help. These products look more stylish than usual for networking hardware, and have some unusual but welcome features. An ergonomic, one-piece clipping system enables units to be stacked together, and the

new coloreoded packaging and products aren't frills. Wide area networking (WAN)

solutions such as the popular OfficeConnect LAN Modem are coded in red; LAN (local area network) solutions such as hubs, switch-

es, and NICs are coded in blue; and print servers and Arewalls are coded in green. This will please even hardened networking professionals. If these products do well, expect the SOHO market to move in the

direction of adding more easecf-use features. 3Com also provides a CD-ROM with wizards to aid in installing and configuring OfficeConnect products. Internet sharlns Among the new OfficeConnect pmducts are such (by now) pedestrian items as NICs, PC Cards, and 56Kbps modems. More interesting items include:

AMDK6-n 400 3D $599 A MDK6-n 450 3D $ 6 2 9

: - U- P G R A D , ;tSI Pr UPGRADE YOUR 3B6,48tr,PKNTUIM ays to ... IBM MX PR166+ IBM MX PR200+ AMD Kon-350/360 AMD K6H400/450 3D Intel Pentium 75IUSED 16MB) Intel Pcntium I 00IUSED 16MB) intel Pentium 133(USED 16MB) Intel Pentium 166 Intel Penuum 166MMX

Intel Penuum 200 MMX Intel Pentium 233MMX Intel Pentium u333/366CELERON intel penuum n366/400CELERON intel Pentium n 433 CEIERON latcl Penuum II 350 intel pentium Il 400 intel Pentium ill 450 Intel Pentium ln 500

$219 $239 $339/$179 $409I$469 $159 $169 $199 $279 $269 $279 $309 $349/$379 $3$9/449 $469 $419

$539 $569 $659

AU upgradeslndude CPU, suatnbonrd, Fan ivideetsbnre)pened card32 MB RAM

- .

lmd pentium 35(USED) Intel P«ntium 90IUSED)

heel pe+urn 133

Intel Pentium 166 Intel Pentium 166MMX lmel Pentium 233MMX

ASUS PENTIUM u P2B97S ASUS PENTIUM 11 P3BP ASUS PENTIUM II P2L97 ABIT PENTIUM Il BX W/AGP A-TREND PENTIUM ll LX A-TREND PENTIUM Il BX(AGP) BX PRO(WITH SOUNDNIDEO) TX PRO(WITH SOUND/VIDEO) SUPER 3

Intel Pentium U 313/366 CELERON

Intel Pentium n 400/433 CELERON Intel Pentium u 350 Intel Pentium n 400 Intel Pentium lu450 Intel Pentium IV 500

Intel Penuum nl 550

IMB SVGA CARD/2MB MB S3 PCI I 4MB MB ATI 3D XPRESSION PCI MB ATI 3D XPRESSION PCI SMB ATI ALLIN WONDER AGP 16 MB ATI ALL IN WONDER 12$ MB ATI XPERT 98 AGP 16 MB ATI XPERT 12$ AGP 2 MB RAGE FURY AGP SMB Matron Millenium G200SD 12MB VOODOO 2

re asn vooDoo ttt snnn

$279

$299 $319 $399 $749

$39/$49 $49/$69 $69 $99 $269 $299 $119 $159 $199 $139 $149 $199

$499 $199 $169

$1$9 $139 $159 $149 $99 $129

1 I

56k FAX MODEM 1.44 MB FDD

MOUSE. WIN95-KEYBOARD,

wnurnttI3r.

1 MB RAM (30pnu)

64MB SDRAM(tdg-pori

$2 $22 $29 $55 $109 $35 $69 $99 $99 $1$9

12BMB SDRAM 16$-P

$399

4MB RAM (30-PIN) SMB EDO RAM (72-PINi

16MB EDO RAM (72-PIN) 32MB EDG RAM(12-PIN) BMB RAM P/P(72-Pnto 16MBRAM F/PI22-PIN) 32MB RAM Flit(72-PIN) 32MB SDRAM(16$-PINl

P ii CELERON366 + STQ

PENTIUM ii 350 + s r 99 PENTIUM li 400 + S239 PENTIUM III 450 + $249 PENTIUM ill SDO + SMB

:.-'CANON-9tttYBB:

~A R D> $119 $150/169 $189 $209 $249 $269 $399 $249/299 $29 $149

14"MONITOR

$169 $219

KTX 15"(I 280X 1024) Sceptre 15" (1024X768) ACER 15" I2154E)( I 024X768) ACER 15" I7156C) MAG 15" 1590 KTX IT'(.28)/(.26)

$229 $259 $259 $289 $369 $319/ $399

KTX 19" SAMSUNG 750S 17 *' MOMTOR IMAGO 17 " MONlTORI0.275

HANSOL 17 "MONITOR(0.26) VicwSonic PS790 I19")

gx4x2MtisUM cDRw SX4X4 MTSUM CDRW PANASOMC4XS CDR

-.' ~ '.S - A Itl N & KTX Bathed Scanner 9600 dpi $139 Mustek 1200 $1$9 PLUSTEK 12000 $149

:~<~'FAX /N R E M . ~

hndi TowerCase

$59

Mini Tower Gue ATX Mini Tower Case

$49 $59 $69 $25 $69 $15/$20 $30

ATX Midi Tower Case 104 WIN95 Keyboard MS Natural Keyboard SerialI PS2 Mouse

Logitech mouse

$479/ $549 $699 $359 $319 $399 $$29

33.6K Pax/Modem 56K Fan/Modem {Y90)ISA 56KFaruModem PCI 56K PCI USR FAX/MODEM V90 56K USR WINMODEM VOICE V90 33.6K156K PCMCA PAXMODEM 56K EXTERI'lAL PAX/MODEM

$69 $79 $$9 $149 $1$9 $229 $2$9 $269

KQMODO15"

AcER 17" 02gll(. 26l

32X CD ROM 40X CD ROM 40X CD ROM HITACHI DYD III 20X CD ROM EXTERNAL

tCA'SB KKVjt oAR9 g~

. ;3rtoyttystR .-

,P R I Nf|hg"rB.

$59 $$9 $59 $129 $99 $99/129 $129

CANON BJC-1000 CANON BJC-2000SE Hewlett Packard h~5C Hewlett Packard Hp-1100 Brother Laser HL-760 EPSON color 640 EPSON color 440

Etherne t AdapterISA Ether net AdapterPCI pCMCA Ethernet CARD

$25 $39 $99

PCMCA VIDEO CONFERENCE KITS

$399

10 Base T Ethernet Hub 5/8 PORT

ass/sss

$269 $599 $449 $289 $229

IBM THINKPAD3 10: P133, $999. PDD I ~ I.4G B ,6CD, 33.6PAXMODEM,WIN95 12,1" SCAREEN t,

$49 $65 $79 $55 $$9 $99

„

$139 $169

-~~",~PEAKtRS';,~

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Sound Bluster 164dt Sound Bluster PCI64 Soundblaster AWE64 Value PCI 16 BIT SOUND CARD Soundblastcr PCI 128 Soundblaster live value

INTEL P233MMX CPU M OT H ERBOARD 4.3GB HARD DiSK 15" MOMTOR 32MB RAM; MINI TOWER CASE; 4M B SYGA ADAPTER(SHARE) 40XCD ROM 16B I T SOUNT CARD

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$89 $99 $139/$149 $16%$199

$859

Systems include:

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3.2/4.3 GB HARD DISK 6.4 GB HARD DISK $.4 GB HARD DISK $10/25 10 4 GB HARD DISK $35 13 GB HARDDISK $69I$79 lg GB HARDDISK $99 $149/$169 2. I/4.3 GB HARD DISK{For notebotdt) I 44 MB FLOPPY $229 LS120 FlOPPY CALL $40 $49 $69

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

. TECH EN T E R P R I S E

oos / to s

A UDIO REST ORATION AND CDIURNINC SOFTWARE

or roun e trave ers

Three pr~uality tools . agowyou to restorethe soundquglityofeodtindividual track• Declldtor removesdicks andstatic disYour CD can contain up to 99 charge DeCradder removes scratdtes and tradts. You decide the order. crackles • DeNokutr removesnoise. Fade.ins and fedeettts Cieani give smooth lets youfecordmusicInto Now enhancetheoverall your computerfrom avariety of dilfetent soundsources,then processthe ~~ t i f' u P B'e mordlngstoProd ceP 4 Ceuaiie f.mlrgrsylecontrols audio CleanitumsyourmuslcrKordingsinto '5 m' -d iikethoseony ur Spread widens stereo, producing your perfect audioCDs.Professional processing own CD ischgd's play tools can removenoise,cracklesanddidts Enhanceraddsmusical from yourfavourite tracks. Dull~ounding transparencysnddarity to cassette rerordingsconbe enhanced fla t , lifeless recordings. with greater transparencyand Recordtrscis from O~ .yourfavouriteUrs,45ts increasedbass. , ". or cassetteodirectly into In the Burndialog,you " the computer, orimport can cheek on the progressof your CD -' tiles fromotherCDs. burninClean g. includesdrivers for most standard CD burners,soail youneednow areblank CD-Rs.

: .

ON , THE GO

phone that works with your modem was

challenge enough in a typical airport lounge. All that is starting to change, however, In

the past couple of years, business-class lounges have become so well<quipped that they offer the technology to work —aswell as play — while you wait for your plane. Canadian Airlines' new domestic busi-

6EOf IHEENRIGHT lot has been written recently about the proliferation of technological goodies vailable to business+lass airline passengers while they are in the air. From the comfort

ness&ass lounge at Vancouver Airport, for example, includes not only all the facilities you' ll need to do the mundane business tasks,.

such as faxing, emailing, and printing, it also has lots of high-tech toys. There's a computer-based golf simulation game (often the only way to play golf in this rain-soaked city) and

of your seat„many airlines now offer you the ability to plug In your notebook computer, make long-distance calls and even connect to the Internet. And that's in addition to providing each business~lass passenger with individ-

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ual video and music entertainment systems.

puters. These PCs are also equipped with a

In many cases, however, travellers spend as much time waiting around in airport lounges as they do in the air getting to their destination. And, untiii recently, these locations have been relatively technology challenged. Simply finding a free wall socket to

soothe your jangled nerves. The lounge even has a high-tech arm-

range of entertainment sofhvare, induding Microsoft Hight Simulator, which allows you to crash an on-screen plane then wander over to the lounge bar and have a tall, cool one to

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca N OVEMBER 1999

chair with a great view of the runway and-

TECH ENTERPRISE I

Having visited a number of these lounges,

Shep 1:Unll143r 3255Hutyy 6ost Narhham 54$117 S~ I hstM a tMtam PlaceIndoor 44all Teb I$05I 4754Mb Fees{905I 4364008 shop Bun$ G52, 4MS rcnchAtrmnte5ast, 5c tbtnouph I/6tSand a Ftnt40 Tebldl41299-1933 lon SB4) 299~15

when it's not raining — the mountains and this reporter can attest to the fact that these ocean, The chair offers a computer-con- amenities can make the business of waiting trolled massage with the built-in "fingers" to for a plane all the more pleasant. Perhaps the rub the tension out of your back

only drawback is that it makes the prospect of

HIGH-EW D

According to Sara Crockett, director of sitting in a tin can at 30,000 feet for four product planning at Canadian Airlines, the hours (or more) all the less pleasant. 0 tainment purposes. She says there is also demand for the space — and technology — to hold meetings in these locations. "We have increased the number of board

ropms to meet the demand for people who want to hold meetings in the lounge," she says. "We are finding that executives want to be able to bring in their regional managers for a meeting at the airport between flights,

Aopen 56K V,90 internal Modem/ATXcase

celeratt 400h system AMb K6-2 450 System

Wireless still costly 3Com has a wireless Ethernet product line in the works, as do other vendors. When I saw the 3Com technology demonstrated at the Comdex Canadatechnology conference and

ference rooms with appropriate fadlities, and

says Air Canada is meeting that demand in its new lounges. Air Canada is also adding hightech goodies to help passengers have more fun in the lounges. At its Vancouver lounge, for example, thecompany has developed an "audio booth," in conjunction with Sony, to allow passengers to listen to CDs in solitude.

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exhibition in July, I was impressed by its which saves them time and money. And potential, but disappointed by the predicted these board rooms are equipped with the costs. At a reasonable price point, this could business equipment — such as plug-ins for be a very useful solution for many networkcomputers, a VCR and television." ing scenarios, because it runs at11 Mbps and Joanne Ward, director of design and can be integrated with a traditional 10/100 product management at Air Canada, reports Ethernet network. Perhaps by the t i me that her company has undertaken similar 3Com launches this product line this fall, it initiatives. She says that through the devel- will have rethought its pricing strategy. If opment of business centres at the lounges, not, I think some other vendor will fill the

Air Canada can now offer "everything you would need from a business standpoint." She also reports a rising demand for con-

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II I I I

. M A CARENA

NOVEMBER 1999 THE COMPUTER PAPER GREATERTORONTO EDITION

www.tc .ca

e unvei s new i a c s Following the publication of details and bnages of the new iMac compirtersby severalnews organizationsin September, Apple Computer chief executive Steve Jobs "officially"

speed devices, such as external disk drives deadline, we have included details from Apple's and digital camcorders; and Apple's new press releasesand hope to provide a full story in iMovie software. announcements coincided with TCP's press

our next issue.— Editors

While Apple said the new iMacs were available in the U.S. as of the announceunveiled the line on Oct. S. During pple's new family of iMacs has three ment, details of availability and pricing in what was dubbed an Apple Special members: the i Mac ( available in Canada were not provided in time for this Event, Jobs also announced the Blueberry only), the iMac DV (avail- issue. According to Apple, an iMac with a release date for OS 9. A s t h e able in all five iMac "flavors"), and the iMac 350 MHz processor has a suggested retail DV Special Edition (available in a d e ar price of US$999; an iMac DV with a 400 MHz Graphite case). Apple says the new models processor is priced at US$1,299; and an iMac are "faster, sleeker, quieter," and offer even DV Special Edition, which is also powered by easier access to the Internet. All of the new a 400 MHz processor, is priced at US$1,499. iMacs feature:

INac DV

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' to "half that of competitive products"

both events. For more information on OS 9„

when the iMac is in use, and to "below check our online archives (htlpj/www.tcp.ca), the threshold of most people's hearing" or Apple's Web site (http:I/www.apple.corn) •

when it is idling; support for Apple's AirPort wireless network;

IMevie seftware Apple's iMovie software comes pre-installed

dual USB ports, a V.90 56Kbps modem, on all iMac DV and iMac DV Special Edition

and 10/100Base-TEthernet;

models. The company says the desktop video software uses iMac's built-in FireWire port to transfer video from a digital camcorder into an iMac. Users can then re-arrange clips, add special effects l ike cr o ss-dissolvesand scrolling titles, and add soundtracks and sound effects witha iMovie. The edited video can be saved to the

and an enhanced Internet Setup Assistant and 30 days of free Internet access.

As far as what differentiates the models in the new line: the iMac has a 350 MHz G3 processor, 512KB backside cache, 8 MB SDRAM, a 24x slot-load CD-ROM drive, and a 6 GB Ultra ATA hard drive; the iMac DV has a 400 MHz G3 processor, 10 GB Ultra ATA hard drive, and a 4x slot-load DVD-ROM drive with DVD video playback; the iMac DV

computer's hard drive, sent back to the cam-

corder, transferred through the camcorder into a VCR for making VHS videotapes, or saved as a QuickTime file that can be emailed Special Edition has the same configuration as or posted at a Web site. the IMac DV, but has 128 MB SDRAM and a "The new iMacs with our iMovie software bigger (13 GB) Ultra ATA hard drive. usher in the era of desktop video, allowing Both iMac DV models also come with a mere mortals to easily create professionalDVD copy of Disney/Pixar's ABug's Life; dual quaiity movies right in th~eir mes or dass400 Mbps FireWire ports to connect to high- rooms," Jobs said. 0

INinimum1year original manufacturer's warranty plus 2 years labour warranty a

Macworld and Seybold conferences in the

• fa n-less operation, which reduces noise U.S. this sununer.TCPincluded reports from

Other Confi urationsalsoavailable Please call ter further aiformahon! •

tem, will be available Oct. 23, for a suggested retail price of US$99, According to Apple, Mac OS 9 features nine "Internet power tools," and the debut of the Sherlock 2 search engine. Jobs previously announced details of

OS 9 during his keynote speeches at the

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Celeron 400 Celeron 433 Celeron 466 Celeron 500

'2,126 '1,256 Pentium ill 450 '2,316 '1,298 Pentium III 500 '2,406 '1,376 Pentium III 550 '2,666 '1,236 Cel on 466

Intel Retail BoxProcessor Intel SE4408X2Retail Box 128MB100MhzSDRAM Maxtor17. 4GB,2MBcache Promise PCI EIDE,ATN66 ATX Med-Tower 8300W Panasonic1.44MB Crealve DVD3,5XDVDDrive Crealve Labs SB UveValue soundcard AltecLansingACS45.1Subwoofer system ATI Xpert 2000,32MBAGP ViewsonicPS790,19",25 monitor Microsoft Natural P$2 keyboanl Logit echP$2 Wh eelMouse&pad USR V00 PCIDabi/FaxNoice

Onemont hunlimitedaccessofInternet windows 98 2ndEd,with CD.&mangel i& 2yearslabour& 1year parts warranty US$50.00fmmViewsonic unit Dec 31, 99

Pentium III 450 '2„906 Pentium III 500 '2,996 Pentium III 550 '3,248 Pentium III 600 '3,538

Ag Prices are already 3% discounted for cash, Money Order andCertified Cheque (prmpprove only), or Direct payment (Intersc). VISA, Master Cards or Government P.O. are onregular prices (Regular price = Cashdiscounted price+ 3/). Government, educational institutions &corporate P.O.arewelcome, shippingcost is extra. Prices aresubject to changewithout notice. Seeour up-todate pricesat: www.throne.corn

'IyltlVIS'4: CO ' Okl;Elt Int IDE Hard Drive Removable Kit $30 Int U2W Hard DriveRemoveBox $315 ExtU2W Box2hayswithcable $633

'CANE@' ' txowir'Sup~<~ca

-INPUT DEVICES

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Med-Tower 6bays 250W $45 AOpen 104 keys keyboard AT/PS2$14 AGFA Snapscan1212P Parallel $135 1 Piaaee eall for the cunwnt price, AOpen 56K Int V90w/voice PClretail $49 or rarer to ourWmasite ) Full Tower, 9bays 250W $79 IBM104 keyskeyboard PS2$16 AGFA Snapscan 1212U(white) USB $164 SIMM AOpen 58KInt V90w/voice ISAretail $72 16M-60, 72 pi n s EDO $ 75 ATX, MedTower6 bays250W $ 65 Keylronic104 keys keyboard AT/PS2$24 AGFA Snapacan 1236S SCSI $282 56KInt V.90with voice bulk $110 32M-60, 72pinsEDO $120 USR ATX, Full Tower 9bays250W $ 99 Logitech mouse Ser ial / PS2 $15HP ScanJet 4200C USB $259 SIMM USR 56KInt V.90 retail $170 SDRAM 32M, 168pi n s 66/100MHz $115 IDE: ATX, AOpenFull Tower10bays300W$169 LogitechFirst Mouse+(Wheel) PS2$20 HP Scan Jet 5200C USB/Parallel $369 USR 56KExtV90 retail $199 Maxtor 8.4 GB90845U3 $168 ATX, Intel Astor II ServerCase300W $745 Logitech Internet Keyboard PS2$38 HP ScanJet 6300CSE USB/SCSI $528 SDRAM32M,166pins 100MHzECC $135 USR 56KExt V.90pno arvatcaussretail $265 64M, 168pins66/100MHz $219 Maxtor13.6 G891360U4 $195 Power Suppl250W/300W y $ 28/35 Logitech Naw reachcompact karbaard PS2 $42 HP ScanJet6350C USB/SCSI $655SDRAM 168pins 100MHz $438 Maxtor 17.4 GB 91741U4 $233 ATX PowerSupply250W/300W $39/80 Mitsumi mouse PS2 $9 LogitechQuickcamHome USB $108 SDRAM128M, SDRAM128M, 168pins133MHz CALL NEllNORKS (Bib~eeet >~ Maxtor 20.4 GB 92040U 6 $302 10/100BaseTcard $ 7 9 SDRAM256M, 168pins100MHz $685 3 COMPCI Maxtor 27.2 GB 92720UB $380-CPU CHIPS' ~ ~ JEf PRINTERS Wm 3 COMports 8 Hub3C16750 $39 9 Maxtor 36 GB 93652UB $508 ( Please call for the current price, CO4IlNVEII'lL NVNITEltS.» INK Epson Stylus440' $192 'Irtoho cAR5$~= . 3COM 12pons Switch3C16464 $1148 Q uantum Fireball CX6.4 GB $ 15 5 or refer to our WEB site. All retail EZ-CDcreaks (bulk) $38 EpsonStylus660' $242 DUnk PCI10/100BaseTcard $39 Q uantum Fireball CX 10.2GB $ 1 9 0box include Fan 8 3 yr. warranty ) Adaptec PCI: Creative int IDE48XCDDriv e $ 79 Epson Stylus740' $303 3DFX 5ports dual speed $149 Q uantum Fireball CX 13GB $21 4AMD K6-2350 Voodoo3 16M mtail 179 DUnk retail $89 Creagve inl IDE 52X CD Ddve $ 8 5 Epson Qylus 900 ' $549 GVC 16 bile ISA card (PnP) $29 QuantumFireballKA 9.1GB $ 19 8AMD K6-2450 ATI 3D XpressionEDO 2M $67 Intel Pro/100+PCI retail $125 Creative int IDE DVD3 5X Ddve onl y $128 HP DJ 810CL $155 CALL Quantum Fireball KA13 GB $228 AMD K6-3400 Socket 7 ATI Xpert@Play98 BM $98 intel Pro/100aServerPCI r e tail $198 Crealve int IDE DVD En corea Kit $328 HP DJ 710C $237 ' $180 QuantumFireballKA18GB $308 AMD K6-3450 ATI TV Wonder, . retal 122 $275 HP7510eExtParallel Rewriter Kit $384 HP DJ 830C $304 AGP: Intel1008T4porrs FastHub $166 WD 6.4 GB64AA $165 AMD K7500 Socket7 retal retail $415 HP int IDE8200i RewnterKit $325 HPDJ 860 USB $385 3DFXVoodoo3 (no Tv out) 16M retail 179 Intel Print Staten $240 WD10.2 GB 210200 $195 AMD K7550 retail $558 I Omega IDE4X4X24Rewr&ar $ 3 0 5 HP Oflicejet 725 $685 3DFX Voodoo3with TV out 16M. retal 257 Intel InternetStationwithV.90modem 409 WD 13.6 GB 136AA $219 AMD K7600 retail $816 M itsumi I DE4804TE4X4X24 $ 2 8 0 HP Officejet1170C $1030 3DFXVoodoo33500 16M retail s Intel 1008T 8ports Fast Hub $270 WD 20.5 GB 205AA $325 Intel Penlum 233 MMX b u l k $ 70 int IDE DVD310XDriveonly $149 HP 2500CPRO $1415ATI 3DXpressionEDO 4M tu/100SwitchSports $35 5 WD 9.1 GB 7200rpm $234 Intel Celemn400128K PPGA retail $115 Pioneer $78 Intel Ricoh int SCSI 6X4X24 Revmter $285 Lexmark 111' $144 Puredata PCI 10/100 $29 WD18 GB 7200rpm $345 Intel Celeron433128KPPGA retail $135 Toshiba int IDEDVD38XDrive only $129 LexmarkZ31' ATI Xpertg& B M $ 9 4 Sumcom 5ports 10 BTHub $269 $ 51 WD 27.3 GB7200rpm $428 Intel Celeron466128KPPGA retal $170 Yamahaint SCSI6416Bare Drive ATI Xperl@Play 98 BM $98 Lexmaik 251' $324 $355 SCSI: ATI Xpertgg BM $ 1 05 Intel Celeron 500 128K PPGA retail $253 Yamaha int CRW8418 SVKValue Kit $415 IEEE Bidirecgon printercable 6 ft $15 BaseT(RJ45, 8wire) Jack $1.5 IBM 9.1GU2W7200rpm2M $485 Intel Pentium450512K 18M $141 10/100 II r e tail $275 YamahaExtCRW6416SXFull Kit $595 'Additionalmag-/nrebate, aakfor derags ATI Xpert 128 Connector/T Connector $3 I BM 9.1G U2W10020rpm2M $ 7 8 0 ATI AIHn-Wonder128 16M retail 275 BNC Intel Pentium III 450512K retail $296 Blank CD4isc BASF $1.75 Elhemet CableRG58/10/100BT 0.40/8 IBM 18.2GU2W 10020rpm2M $1150 Intel Pentium III 500512K retail $385 Blank CDd ATI Xpert 2000 32M $175 I sc Maxel $ 2.3 L'ASER/LEO PRINTERS: I BM 36G U2W 7200rpm2M $1 6 45 Pentiumill 550512K retail $640 Blank CDdisc Sony RageFuiy 32M retail 216 Ethernet 10/100 BT10lt w/caaaactor $12 $ 2.3 HP 1100 8 ppm 2M with cable $555 ATI Seagate ST-39175LW 7200ipm 9.1G 485 intel Cieasve 3DBlaatar TNT2ugra32M retail 289 Ethemet10/100BT 25ftarccaaactar $18 Intel Penbum III 600 512K retail $930 jackmodulefor wall plate $7.0 Seagate ST-39103LW10krpm 9.1G 685 Intel Penlum III Xeon500 1M retail $3249 HP 2100 10 ppm 4M $ 975 DiamondV770 16M $157 RJ45 key $3 SeagateST-318275LW7200rpm18G 815 Intel PenkumIII Xeon500 2M retail $6059 HP 2100M 6 ppm $1115DiamondV770 32M mtail 225 Terminator Wall plate (t/2/4/6 holes) $ 2.2 SeagateST-318203LW10krpm18G 1065 Cooling FanforAMDandPenlum $9.5 SOUND CAR@I~~ HP 3100XI 10 ppm BM $960 DiamondV770Ultra 3 2 M retail 275 Seagate ST-136475LW 7200rpm 36G 1405 Cooling Fanfor Celeron &Pentium 0 $18 Ada Prisbne 24 bit Digital Audio $ 2 99 HP 4050 17 ppm BM $1598 Seagate ST-150176LW 7184ipm 50G 1525 CreagveLabsEnsoniq128 PCI $39 HP 4050N 17 ppm16M $2099 Sdyrttttrsbste/Iggerosoft OEIIa'ninNons Seagste ST-136403LW 10kipm 36.4G $1835 Soundblaster PCI512 $78 HP 8100N 32 ppm24M $4355MItiNIITOltS eeet be.pgrcf a sedwWi ~ . - ; -.v NO T H E IHRQARQS ~ ~ '..~ Soundblaster UveValue256(bulk) $80 HP8100DN 32ppm BM $5055 Lotus Mllennjum Edilion b u l k $ 48 1024 .28 $177 MS $159 SoundblasterUve(retail) IOmega100 MZIPdisk $13 Abit BX20 $265 HP 8500 6 ppm32M Cobr $8855 Daytek 1436Non-inL 14' Omce2000Small BusinessOEM$330 15'1280.28$215 Daytek 1531D Di g i t al $207 Yamahasoundcard PCI IOmega Parallel 250MZIP drive $240 Abit BE6 Okidata 6w 6 ppm $22 $318 Daytek 1726D Ofgce Pm2000 OEM $549 I T 1280.25$324 MS LS-120120MDisk $236 $13 Abit BP6 Okidata 10ex10ppm 2M $ 585 OpgquestQ71Digital 17' SystemWork OEM $40 1280 .27$327 Norton $133 LS-120 3.5'120Mdrive $103 ASUS PSA-8AT Windows NT4.0 Workstation OEM $355 17" 1280.26$401 OplquestQ73 $198 SPEIMCEIiSL IIICe' ~" ~ Panasonic1A4M floppydrive $ 21 ASUS P38-F4408X Windows NT 4.0 Server 5 User retail$1050 PSN4TER ACCESeIOIrlIS 17' 1600.26$469 Opfiques t V7 5 PanascnidhlECInt IDE100MZIP drive$99 ASUSP28-D(Dual CPU) $402 Altec LansingACS225W Olgce2000 OEM $89 $48 4/8 Meg: HP4+/4P/5P/6P $65/88 OptiquestV95 19' 1600.26$575 WordPerfect $475 Altec LansingACS333pc3 Seagata Int BGBIDEtape drive $317 ASUSP28-S(U2W-SCSI) $ 75 4/8 Meg: HP 4/4Si / 5Si / 1200 $80/108 Sony 420GS 19' 1600 .25 $870 ASUS P28-LS $543 Seagala lnt BGB SCSItape drive $369 LanSingACS45.1WccdSvbwaofar $109 8 Meg: HP 5U6L $125 Sony 520GS 21" 1600 27$1420 Smigate Int20GBSCSItape drive $515 ASUSP28-DSlovel cpusuzw-scsiI $675 AlteC = LansingACS545pcs $128 16 Meg: HP 4+/4P/5P/6P $140 Sony 500PS 21" 1600.25$1685 Usklnter'r&tt85lkte dst('ttssr."~ Tape 800M /3.2G $33/42 Intel SE440BX2 $188 Altec Altec Lansi n ACS48 g Sub w oofer $179 16M SDRAM: HP 40M/5000/8000 $130 tiiewsonicE771 1T 1280.27$332 3 utstbltr,(UPS} ~ $176 Altec LansingADA70Digital Tape BG I 20G $47/63 Intel CA810A ' $ 186 32M SDRAM: HP4050/5000/8000 $199 ViewsonicE773 17'1280.25 $411 APC - American PowerConvirslon $239 Alkac LansingADA305Digital Surround Adaptec15208ISA(bulk ) $ 89 Intel CA810AL 229 Canon BJ4400Small Color $ 15 ViewsonicG773 IT 1280 26$456 Personal $545 Adaptec2906kit $84 Intel T4408XServerBoard 7Quietw/Modem $ 39 17" 1600.24 $505 Backup-UPS ViewsonicGF775 $839 Altec LansingADA880RDOLBY Dlgilal$372 Adaptec2930Ukit $139 Intel L440GXServer Board 300 $139 Creabye Cambri d ge 4 poi n t speakers $129 Viewsoni c PT775 IT 1600.25$676 Server Board USB ACCESIIORIES; Adaptec2940U2W(bulk ) $320 Intel C440GX $1095 Creativepoint ackup-UPS Fko420 $315 4 FPS2000digital $255 ASUS TX97USBPort 19' 1800.26 $570 B $169 Crealve Daakkip A daptec 2940U2Wkit(retail) $48 9MicrostarMS4lf63 Pro $22 ViewsonicE790 Backup-UPSPro 650 $385 Theater 0712800digital $376 19' 1600 .25 $725 Viewsonic PS790' PC Partner VIA wi t h sound I' $114 DOWA120Wspeakers Belkin USBParallel Adaptor A daptec AAA-131U2kit (rebdl) $ 6 6 5 $76 triewsonicG810 Backup-UPSPro1000 $529 $24 21'1600.25 $1150 PC Partner 440ZX wi t h sound ny DUnk USB 4 Port ABUS SC875UWSCSI $156 $122 Samsung $70 Smart-UPS 700Network $509 5100 Subwoofer Speakers $60 21' 1600.25 $1249 Viewsonic P810 PC Partner 440BX w/sound lr $149 USBA-A Sftcable LAVAISApnntercard $28 $15 Viewsoilic VP150 1000Network $680 r $15 USBA-8 6ftcable 15" LCD $1695 Smart-UPS 370pins Convertor $25 40W AmpliTieSpeakers Promise PCIUltra ATA/66controller $80 Slot 1 to PPGA $15 Smart-UPS1400Network $ 888 "

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NOVEMSER 1999 THE COMPUTER PAPER CREATER TORONTO EDITION www.tc .ca

ea .corn: r e e e-COmmerCe tOO S ly Tom Venetis

funds needed to get online through an ISP, or

"MLeap.corn is a technology

with one of the solutions offered by e-corn- t h at we will give away for free to all M e many have proclaimed elec- m e rce 6rms, it is often not equipped to han- b u sinesses," Comparelli adds."We

tronic commerce (commerce) as die We flood of orders coming in. This can will host and run it for businesses a r e v olution, ma n y sma l l Canadian businesses are feeling left behind. "In our overall view of the whole elec-

lea v e the company frustrated and with a a n d a l l t hey have to have is an s w e l ling number of disgruntled consumers. In t e rnet connection and a browser.

j/ji „-','P„r. • I W

CompareHi says mindthestore.corn is elim- We are telling them this is an applitronic commerce industry, we believe it is i n ating these bamers by offering small busi- cation that will help them better flawed," says Tony Comparelli, chairman nesses MLeap.corn, a free online service to sell run their business." and chief executive officer of Toronto's goodsandservicesatlevelstheycanhandle, Sma l l bus inesses j o ining mindthestore.corn.

"We

believe the hysteria around the Internet has caused a

I«ofbusmessestomvesta lot of money, but without

any return." Comparelli goes further

M Leap.corn

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haS CauSed a lot Of buSineSseS to invest a lot » p«du~, con-

of money, but without any return

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u u N N k u u k k QI I I H M I hW I No t ~ . N hk l I tt N lt l t t N I I I t l • O l t k k h Nt I t 4 • II • I 4I I O ONII O I I I I H PII 0 Mla lt t.

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and catalogue, use and calls the current means — Tpriy Cp~pr8rrym electronic shopof getting businesses online ping cart functions, extortion, with the software companies that w i t h a marketing component of strategic ban- p r ocess secure electronic credit card

PHONO IMNONet l~

QNOMN

develop e-commerce solutions capitalizing ner ad placement. MLeap.corn grew out of t r ansactions and manage the delivon the hype of the Internet "on the back of

m i n dthestore.corn's electronic business solu- er y of orders to customers. tions, such as inventory control, pointwf-sale If the i nventory database seems If a small business does manage to get the t r ansactions, accounting and fmance. small compared to what many other e-com-

small businesses."

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Continued on page 77

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(a II 1-800-689-3S26 for dealers nearest yoa

yaataaver 604-303-020d Calgary 403-291-2883 Toronto 416-492-2883 Ottawa 613-746-8227 Montreal S14-333-dS38 Halilax 902-468-0030

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ASUS PSAB/P5A/P3B-F$145/165I209 Intel Cet366/400/433$95/109/139 Intel SE440BX-2 PCI sound $205 Intel 11400/PIII450/500 $235/299/379 Soyo S7 ATX/ PII i440BX$115/159 Intel Pill 550/600 $615/909 ABIT BH6/BE6/BX6-2/BP6$169/209/199/245AMD K62-400/450$89/109 Monitors & V deo Cards AMD K6-3400/450 $1 5 9/259 Relisys 150 0.28/ 170 0.28/ 0.26/0.25/ 190 0.25 $199/309/349/369/579

Monthl Su er S ecialg Bundle A: Houston Pentium II ATX MB $369 + Sound gc Video 4 56K Fax Modem On-Board + 32M SDRAM+ Intel Celeron 366Mhz, Bundle B: Soyo i440BX Pentium II/III ATX Ma $479 + 64M SDRAM+ Intel Celeron 400Mhz ATX Mid Tower Case w/ 250W PS $49 Yamaha 6416 SCSI - No Software $309 Samsung Blue/Basf CDR Blue Media $1.65/1.75 SmartLink/Surecom 8 Ports 10BT Hub $49/49 SmarlLink 5/8 Port 10/100BT Hub $129/189 APC BackUPS 300/ BackUPS 500/ Office 280 $135/1851129 Seagate Barracuda 9.1U2W I Chetah 9.1 U2W $ 4 75/659 3Com PalmPilot me/ Iiix/ V/ Yx $249/399/5091609 Cg R

HP 7 5 70i/7510e Int/Ext2x%/2xRW/6xRead $265/389 HP 8110i /8210i Internal IDE $309/349 MitSumi 4xWa~WIS~ 8 axW/au//24xaIDE $2251275 Plextor 8/20CDR/8/2/20CDRW SCSI Int. Bare$615/659 JVC 4220 axwnxRu/arsdt/6424sxvv/4xRw/24RIDE $239/309 NONamesgv~/ Maxell Gotaer BASF BlueMedia$L65/2.0

tu Pentium II Motherboard ~ • 32 MegaSDRAM . INTEL Cataraa&aaMhs Sa na • Fujitsu 6.4 GigHD+1.44M Floppy • INTEL Ceteros-433Mtcs Scc aa • 15" 0.28 SVGA Monitor • INTEL Pantium tt-4aeaahs Sl,asa • Upto 8 Meg Shared Video • INTEL Paatium tttMaMhs St,aaa • 16 Bit Sound + 120W Speakers •Image 17"a.27 Nt M onit or + Sita • 44X IDE CD-ROM Drive RedHat Linux Installation • Mid Tower Case w/ 25QW PS apailabfe with system • Win '95 KB + Comp Mouse purchase. • S6K V.90 Fax Modem

• Soyo Pentium II/III 1440BX MB t races Saklricaactia ' te 0 ia s • 64 Mega 168Pin PC100 SDRAM • INTEL Ceteraa 366Mtca stats • Fujitsu 6.4Gig HD 4 1.44M FDD • ttcrrEL Cataran 4aoMtcs Strata • 15" 0.28NI SVGA Monitor INTEL Catecvassswas st p49 • ATI Rage IIc 8 Mega AGPVideo INTEL Pantium tt-saalhs St,449 • 44X IDE CD-ROM Drive . INTEL panticacam-tsaMbs St +at • Ynannhn PCI Sound Card • INTEL taaticeac ttt-SaaMhs St+as • 120W AmplifiedSpeaker • ATX Mid TowerCase wl 250W PS Attlr gxa vs.o tssaBxMtt + ssa MB + ss o • MS Win '98 CD OEM, KB&Mouse AsUS psBtr tsaasx M • ACER 56K V.90 Voice Fax Modem Ssmauaa7aag 17 a47 aaositarhstaa

Panasonic 15 S50V 17 E70i/SL75/PL70i $25 9 / 379/445/589 Samsung 150 550S/ 17" 750S/ 19" 950P/900SL $219/329/579/689 Sony 150 110GS/ 17" 210GS/E200/ 19" 420GS $309/485/595/869 0 4 Viewsonic 17 E771/G773/ 19 E790/PS790 $329/459/559/759

ATI 4M / Xpert'98 8M / Xpert '99 SM $75/95/105 ATI AH-ln-Wonder 128 16M / TV Wonder $259 / 125 ATI Xpert 128 16M /2000 32M / Fury 32M $1 3 9/169/199 ASUS V3800 32M AGP Basic/TVIIV Ultra $ 14 5 / 279/319 Diamond V770 32M/32M Ultra (Retail Version) $219/289 Voodooll 12M/3dfx2000 16M/3000 16M/G400-16M $105/139/185/179 tora e Com onents - Same Dav Installation Available

Fujitsu VIDE 6.4/ 8.4/ 10.2/ 13Gig $159/179/199/219 Maxtor VIDE 10-7200/ 27.2/ 20GI 20G-7200 $225/399/309/345 QuantumCX 6.4/10.2/13/20.4 WD 10.2/13.6 $165/195/209/325/209/219 QuantumKA 9.1/13.6/18.2G WD-72009.1/18 $189/219/299/235/345 SCSI:QAths IV 9.1UW/ Seagate 4.55 Ultra $ 4 8 9 /309 Iomega Zip100 Int./ Zip 250 Ext/ LS120 $115/249/125 ASUS SC200/ SC875/ Tekram DC390/ DC390F $95/155/75/139 -:.' Adaptec 2930Kit/ 2940/ 2940UW /2940U2W $139/249/285/325 CD-ROMs & Sound Ca s & S eahers & ternet Cameras CyberDrive32XI Delta 44X/ ACERSOXIDE $49 / 59/79 Toshiln DVDdx / Pioneer 10x/ Sony DVD-6x $129/159/139 NEC 40X/ Plextor 40X Ultra/ 40X UWideSCSI $135/179/225 16Bit ISA/ 16Bit PCV SB128PCI/ SB Livevalue $19/29/65/85 Yamaha YSTM15/MSW28/ 4 Point/ Theatre 5.1 $80/109/129/385 Altec Lansing 44/ 45.1/ 48/ 54/ 305 $89/109l 179/125/225 Printers

• Intel Pentium II-400Mhz CPU Corner • ASUS P3BF i440BX PIIATX MB • IZS Mega PC100 SDRAM CX I3G. HD g • Pannsonic 1.44M Floppy Drive • imn<o 27rl II 27 NI I,R Monitor Mitaui (Branded cr Unbranded)Or TDK Blue Media $ 2 . 1 5 • ATI Rage128 16Mea AGP Hi-Space SOMittCDR/ Shark CDRW Media $3.00/3.0 • ACERSOX IDE CD-ROM • Sound Biaster 128 FCI Sound I • SOOW Subwoofer Speakers onnec 0 ms c r . . etw o r c er I cer IOB 'SA/PCI/100PCI$20/20/30 ACER 8/16 10BTHub $69/16S• MiCrOSOft Win '98 CD OEM

HP DeskJet 610C/710C/810C/1120Cxi $145/225/259/659 HP Laser Jet 1100/1100a/2100/3100 $545/685/979/969 tt' h gad t t icaactts S tam 0 riage: Canon BJC-1000/ 2000/ 5100/ 6000 $129/159/285/35 5 • INTEL Cataren 366Mtcs st Instr Epson Stylu s 440/ 640/ 740/ 750/ 900 $185/235/345/415/595 $145/229/275/485 • INTEL Cdaroa4aaMhs S t J t 79 Lexmark Zl ll 3200/ 5700/ 5770 • I LL C darea 464~ S t,aa a Scanners-HP Authoris Dealer ACER 620P/ 620S/ 620U/ HP4200U/ HP6300 $139/149/145/259/519 • INTEL Paatluce IHASa attest UMAX Astra 1200S/ 1220PI 2000U/ 1220S $ 2 29/145/199/195 • INTEL taaciuaatrt-saa s t,t4 a Fax Modems Int gxt. Aopen 56K PCI Windows / PCI Hardware / ISA $49/59/79 $USRobotics 56K V.90 PCI / ISA $89l I 15 3-. aeliayaty" a.SSNI

• KeytrOaiC 104 KB & LOg. MOuSe tsasseaic E70t7" 0.27

+ saa + Stoa

urecom 5/8/16Port Hub $ 4 5/65/100 3Com 90SBTX 100BT$79' ertified NctWare En incur on Staff for Custom Network Installations. • ATX Mid Tower wl 250W PS H SScstema Comes with I Year • ACER 56K V90 Voice FM Inl pa rti Mr 2 Years LabourW edHnt Linttx Installation cgtConfiguration Available.

No a. ~

Att p r icey are SoleCASE DISCOUNTED. For other form pymt, + 3sle

Prices & Availability Subject to Change without Notice.

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+ 750 Cochrane Drive, Markham, Ontario. Canada L3R BE1 Toll-Free: 1-800-26-EPRQI)/I Tel: (905) 944-9000 F ax: (905) 944-1200 http: //www.eprom.corn

MICRO-STAR I N T E R N AT I O fkf A L http: //www.msi.corn.tw

I'ear2000

MSI )3rodL(cis available at the following locations: APLUSSOFTWARE APLUS SOFTWARE 5601 SleeleAve s W.a 280 College Street North 'fork Toronio (!16) s'-000a (416) 321-889(

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Iwleap: free e-commerce tools Continued from page 72 merce solution sites offer, there is a reason, Comparelli says. "We are aiming this at companies who are trying to move some outstanding inventory and to help companies that don't have a presence on the Interne," he continues. "We are not helping them move thousands of pieces of

products, but 10 maybe 20 pieces a month." The goal is also to not only drive sales on the Interne, but to use the MLeap.corn site to drive sales to the brick-and-mortar store itself since Web-based only businesses are rarely successful, Comparelli adds. To help move the products even faster, MLeap.corn will use targeted banner advertis-

NOVEMBER 1999

ONLINE g Q

savings, Specially the up-front costs associat- Toronto [rather than the U.S.] is a big plus." Internet service provider. We want to supply ed with processing credit card purchases over Comparelli says once a business becomes them with the tools not just to run their online

the Web. For a small business, the deposit and processing fees can be as high as $75,000. "For many small businesses that means they will not be able to process Visa, MasterCard or American Express," says Escaravage. "We don't have a budget for an independent e-commerce site, nor the technical staff to create and manage such a site," he continues. "The fact that the company is based in

successful at selling its goods on-line through MLeap.corn, it can begin to look more seriously at putting in the necessary back-office technologies and Internet tools to support ecommerce on their own. "We want to get them exposed and get them started and then get them to evolve to a much

more sophisticated back-office technology," Comparelli says. "Our goal is to become a true

enterprise, but also their entire enterprise." "This is a first step in e-commerce," says

Escaravage. "The whole approach is somewhat scary to most small Canadian busi-

nesses and there appears to be a need for this type of service. Mleap.corn may the vehicle for small Canadian companies to get products to market in the most economical fashion possible." CI

most a s sim e as lm ccountin .

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already signed up for MLeap.corn, and mindthestore.cornexpects another 5,000 businesses across Canada to join in the next 30 days. O ne business already looking i n t o MLeap.corn is W e stmount, Q u e.-based American Health Services Inc. Andre Escaravage, vice-president of American Health i s c o n sidering using Mleap.corn to sell its Total Spectrum line of "anti-aging" health products on the Web. "E-commerce would be our preferred

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

W H A T ' S NEW

Continued from pagel4

company's online offerings in front of more attraction of Amazon.corn on the Canadian amid reports that sluggish Canadian e-retail- than 700,000Canadian Internet users,giving book reading public.— fE ers may already have waited too long to get it a definite marketing edge over Chapters.ca. Seia launches Dreamcast For its part, Chapters.ca reported selling started against the American competition. Video-game However, late in the game or not, a real horse $3.7 million worth of products online in the SAN FRANCISCO, Calif. (NB) — maker Sega has teamed up with browserrace is underway between boo ksellers quarter ending July 31. builder Planetweb, to launch the world's first Sales results for the back-to-school and Chapters.ca and Indigo.ca. peting for a much smaller potential market,

Amazon.corn and Barnes and Noble duking it out south of the border to see who will dominate the book trade of the future. So far,

Amazon.corn appears to be winning, selling hundreds of millions of dollars worth of books, music CDs, and other products (and most recently, opening its doors to others to sell through its site). In Canada, online booksellers are com-

holiday-buying period will be awaited with

Indigo Books and Music Inc. recently announced deals with both (aHomeCanada and Sympatico, two of the largest ISPs in Canada. The Indigo.ca deal should put that

eagerness by both book publishers and Canadian retailers, to see if the Canadians can effectively combat the strong magnetic

128-bit, 56Kbps modem Internet-enabled home video game console, called Dreamcast. Planetweb will supply the Net software and services for the Dreamcast appliance, enabling o n l in e g a m in g f u n c tionality through a TV monitor. The Planetweb brows-

erselected by Segaconsistsof:Internet access for consumer electronic device surfing, parental control, email, chat, secure socket layer (SSL) for e-commerce, JavaScript, magnifier and a navigational control. Dreamcast is designed for use with a television monitor but features a detachable unit, called a Visual Memory Unit (VMU), which

allows players to take games on the road and to share information with other users. It is the first

video game machine designed from concept

s•

with network capabilities in mind, Sega says. Initially, Sega Dreamcast Network garners have access to email, chat, bulletin boards and —.s

Web browsing. Beginning in 2000, the network will support full online gaming, allowing scores of players to participate simultaneously. The other major players in this lucrative market are scrambling. Nintendo recently

announceda handheld Game Boy with cellular phone and digital camera connectivity

so garners can not only remain mobile, but

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TOKYO (NB) — When Sega launched sales of its new Dreamcast console in North America

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Blg Entertainment, http://www.blge,corn Dreamcast, hitp://www.dreamcas(.net EUnlverse, http://www.eunlverse.corn Sega, httpi/www.segacom Continued on page$$

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AMD AMD AMD AMD AMD NIID AMD ABID AMD AMD INTEL INTEL INTEL INIEL INTEL INTEL INTEL INTEL INTEL

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$1479

6.468 IAGB 10.068 136$ 17 JGS OESKSTAR GP 13.5GB OEEKSTAR GP 15.268 OEBKBTAR GP 20.3GB OESKBTAR GP 25,068 DESKSTAR GP 31,5GB DEEKBTAA GXP 9.'IGB DESKSTAR GXP 13.568 OESICITAR GXP 16066 OESKSTAR GXP XX.OGB

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. NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

T E C H ENTERPRISE

e et resource centre

Sure Way

plug and play SYSTEMS

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e complexity of the modern nehvork operating system is such that even an

,-, LAN

experiencedadministrator can be

...=p~'LIME

colunms. Dr. NT is an interesting area to visit. Beverly Hills Software (hiip JIWww.bhs

.coe) has a Windows NT/2000 Resource Centre, which is also worth the trip. Don't be misled by the name. There's nothing frivolous about this site. I came across a question in a FAQ at Beverly Hills Software that stimulated a lot of thought and discussion with friends. Say you

hopelessly stumped by a problem. Often, the only alternative is to go back to ground-zero and start again with a fresh installation. The system is built up step bystep, with pausesof I S1E RASINOVITCH a few days between steps to catch possible problems. Excruciatingly detailed documen- it's not hard to imagine such i scenario. The tation is a good idea. example was illuminating in that it demon- have a stable installation of NT Server on a The more you know, the more likely you strated the care required to keep clear of hard disk, but you want to move it over to a are to avoid this painful scenario. One of the problems, and the kind of thinking required larger and faster hard disk that you' verecently purchased. What is the bestway to accombest sources of information to help you in Windows NT troubleshooting. become a more capable network administraUnfortunately, TipWorld doesn't provide plish this? As with most things in Windows, tor is the Internet. I would like to share some an archive at its site. The only way to get there is more than one good method. For useful Web sites and newsgroups I have these tips is one at a time. That may not one approach you need to have a tape backfound over the years, and alsosome interest- seem fast enough for some, but as the weeks up of the entire drive, as well as a current emergency recovery disc. With the system ing tidbits of information on Windows NT. go by you accumulate quite a collection. TipWorld (htlp//www.tipwarld.corn) doesn' t Microsoft issues fairly regular Servtce turned off, install the new hard disk, and contain much in formation, but you can sub- Packs for both Windows NT Workstation and install NT with a minimum of features to a '

scribe to a tip of the day. The tips are delivered by email and cover a wide range of subjects, including NT Server, NetWare, Power NT Workstation, Year 2000, and Intus Notes.

directory with a different name than any on the originai hard disk, say C:KWIN4. Once this is done, install the driver for your backup tape drive, then the backup software, and

Most of the tips are fairly elementary, but most notorious was SP2, which was so bad there's nothing wrong with reading an expla- many continued with SPI until SP3 debuted. nation of something you already know, Every week or two, I receive a gem that justi- News from thefront fines

the Windows NT installation discs. Choose

Server. Currently, the most up-to-date version is SPS, although SP6 should be available by the time you read this column. No one should enter the year 2000 with anything I' ve tried them all, and I'm currently sub- older than SP4. I' ve had very good luck with scribing to NT Server tips. SPS, but not all Service Packs are solid. The

finaliy restore the backup tape. Chances are so reboot using there will be some p

roblem s,

the option to repair an existing installation, and use your emergency repair disc when prompted. At the end of this procedure, you fies the subscription. I never upgrade to a new Service Pack until I should be booting and runnipg smoothly on An example of a particularly valuable tip read about the experiences of early adopters the new hard disk. If you are fortunate enough to have modwas an explanation of why Windows NT's on key Web sites or via some of the good Server Service fails to start in certain situa- Windows NT newsgroups. I can recommend ern tape backup software like Stac Replica, tions. It has to do with how Service Pack 3 comp.os.tns-windows.ttt, comp.ea.ms-windaws.nt. with its disaster recovery features, you will be (SP3) and later works. If it is applied before admin.m1sc,comp.os.ms-windows,nt.admIn.nework able to restore y . entire system on your an Ethernet card is installed, it doesn' t ing, and camp.os.ms-windows,nt.admin.settjp.hard new hard disk using the backup tape togethupdate the srv.sys file because that file has ware. With a good newsreader like Agent or er with the boot discs Replica creates. There not been installed yet. The Service Packonly Free Agent, you can readily find much useful will be no need to re-install Windows NT, updates files that already exist, and this file information while avoiding the inevitable and you will be done several hours sooner. There's an entirely different approach only exists on systems with a NIC (network flame wars and exhibitions of egotism. interface card) and associated networking As for We b sites, Microsoft's site that may also appeal to you.' Since NT allows components. The srv.sys file from SPI is not (http:I/www.microsoft. corn) is the place to start. you to mirror any hard disk in software, you compatible with the updated SP3 systemIt can be dry at times, but contains a moun- can install the new hard disk and use it to fdes, and a system with this combination

tain of useful information and downloads. mirror the original hard disk Break the mir-

generates errors. Although this hasnever happened to me,

ZDNet (http: //www.zdnai.corn) has an NT forum, and many useful articles and

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This brief description doesn't exhaust the number of ways in which this task can be performed, but I hope it whets your appetite to use the Internet to learn more about Windows NT... or NetWare, Linux, or any other network OS. 0

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca N OVEMBER 1999

e e By Cene Wllbnrn

SOFTWARE

LiIIIIII CO M PtERNEtII

a t ernative

rithms. He called .his system TeX, pronounced "tek," or "tekhhh" with a Scottish

tures and macros. One question always arises

The final "X" is the Greek letter "chi" not the English letter "X." TeX was created with mathematics in mind and is still the premier system for producing books and articles that require com-

something like LaTeX for documents?

from those who have never been exposed to guttural emphasis at the end (don't practice a text processing system before: if you can Thompson in the late 1960s, it was pronouncing it this way in polite company). use a program like WordPerfect, why use hen Unix was created by Ken

quickly pressed into service at ATRT labs for document processing. In the days before desktop word processors, text

processing was an important and common task for computers. Documentation was created by inserting tags and codes intb a plaintext file, much in the manner of today' s HTML (hypertext markup language), then

sons why you might want to try out the LaTeX alternative. First, it's free and it's open source. It's also

Windows. What's particularly interesting

Typesetting languages, at a low level, are about TeX is that for a bit more work up inherently complex and learning to typeset

If you can use a program like WordPerfect, why use something like LaTeX for documents?

in either troff or plain TeX can rapidly demand guru levels of understanding. To make TeX much easier for writers, Leslie Lamport created a set of easy-to-use macros

for TeX, which he dubbed LaTeX (pro-

nounced "lay-tekn). These mature, powerful typesetting systems are available for free with Linux and are included on every distribution CD. If you

In addition to sending output to printers,

front, you get a bigger payoff at output time.

send output t o a t y p esetting machine. them and trying them out. Because of this typesetting bias, documentaThe Linux troff program is actually called tion produced with these systems is striking- groff, for GNU runoff. Troff has gone somely readable and often very beautiful, typowhat out of favor as a typesetting system. graphically. TeX and LaTeX, however, are still widely One of the most brilliant text processing used alternatives to word processing and systems was created by Donald E. Knuth, a there is an active worldwide TeX community world authority o n p r ogramming algo- developing a continuous stream of new fea-

Word processors are sloppy. WYSIWYG pro-

•

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grams have dumbed us down in terms of classical typesetting principles and conventions. Few people are taught how to use a word processor correctly, so output quality generally resembles the manner in which the text Continued on page SS

•

There are also. aesthetic considerations.

)

many of the text processing systems, such as have enough disk space, you can treat yourtroff (typesetting runoff), were designed to self to a whole new adventure by installing

•

FOR 3 MONTHs. O.A.C

There are some good fundamental rea-

typesetting system.

produce output.

BUY NOW k, DON'T PAY

plex typeset mathematical formulae, It also portable across platforms — TeX and LaTeX happens tb be a very fine general-purpose are available for Unix, M acintosh, and

"run off" through a spedalized program to

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

Multimedia email overload eased

cialist Picante Communications Corp., is making bulky multimedia attachments a bit easier to handle for Microsoft Office users.

Outlook users in coming weeks. For the first time ever, Microsoft says,

as well. Rather than going through a tedious

without purchasing separate multimedia software applications. With a click on the Picante icon within Outlook, these multime-

timedia page and not as separate attach-

message that opens with all the multimedia elements live within a single page. Anyone with a browser can read a Picante email with no special software required. "We believe that Picante for Outlook significantly increases product functionality for Microsoft.Office's software products," says

ments.

Karen Needler Scates, program manager for

process of opening a slew of attachments users can easily add pictures, sounds, video that each require a separate software applicaclips, banners and colorful labels to emails tion 'to read, the recipient receives a Picante

Through a distribution agreement with Microsoft, registrants of Microsoft's Office

AUSTIN, Tex, (NB) — The days of sending big Update Vendor Program can. access a free PowerPoint presentations or slick .PPG pho- download of Picante for Outlook, billed by both companies as a "simple, fun multimetos via email attachment, only to find out that your email system couldn' t. handle the dia email enhancement" package (go to http//www.officeupdate.microsoft.corn/2000/downlo load, might just be over. If they are, you can thank Microsoft for adoetails/Pic4out.htm). Picante officials say they plan to extend the help. That's because the software giant,

dia elements, along with Excel spreadsheets, PowerPoint presentations and Word docu-

ments, are embedded live into a single mulThe recipient should have an easier time

the offer to th e m ore than 60 m i l lion

with a little help from multimedia email spe-

embrace a new technology that the company thinks will change the way people look at email. "Email has changed the dynamic of communications, and multimedia is chang-

-~'Q944fy9'

ing the dynamic of email," says Alex Mfntz, chairman of Picante Communications Corp. "We want to evolve even the most basic email user to a level where he or she is communicating with all forms of media, not just text." Q

Microsoft, Ford to sell cars online

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majority stake in the new CarPoint joint vens. nues,num'-'.- ,v.-= «

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released. Ford and Microsoft said the new CarPoint is slated to include a planned build-to-order system that would let customers link directly with automotive manufacturers' supply and

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eventually from other automakers that sign up for the program, The new system would also let customers get immediate feedback on the availability of the car they want, as well as sched-

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and advice from leading automotive writers, interactive decision-management tools,

a new- and used-car buying service, and personalized maintenance and recall information.

• Microsoft also announced a pact with American Honda Motor Co., where the U.S. division of the Japanese company will license a specific technology found in the CarPoint Web site for the automaker's Honda and Acura brands. While the "qualified" dealerships are all based in the U.S., the CarPoint site has sev-

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is slammed in. With LaTeX, the emphasis is on organization rather than looks. The builtin styles guarantee that your output will look highly professional and follow proper typesetting etiquette. AII you have to do is enter the tags and.you' ll have great, classic-looking output. Not only that, but Linux allows you to have your cake and eat it too. You can create LaTeX documents in your favourite text editor and also enjoy a beautiful WYSIWYG preview of the output, using a program called xdvi.

Here's an example of a simple LaTeX letter — the kind that might have been written in the days before email: 'Idocumentstyleilelter) IEddressil 23 Llnux Drive II Port Deb)an, ON'I'I LSG i 9X9) tsignature{lma Texheed, Jr,) Ibeginjdocument) IJtegin{letter)I)me Texhead, Sr.I I 456 BSD WayIII Berkeley, CA95587)

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TeX and LaTeX files are normally created with a ".tex" extension. If you use the Emacs editor on a file with this extension, it automatically goes into TeX mode and provides additional menu items to make TeX and LaTeX even easier. Although the tags seem unusual at first glance, they bear a strong resemblance to HTML tags. Anyone experienced in hand coding Web pages can enter the LaTeX mindset easily. Let's call this file myletter.tex. To preview it (you need to be in X Window for this) you type latex myletter.tex. If this finishes without errors, then type xdvi myletter.dvi St, wait a bit for the fonts to be generated, then watch a beautiful typeset-quality preview appear.

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To send the output to a printer, type dvllj myletter.dvi; Ipr myletter.lj if you have a laserjet printer or equivalent or dvips mylet-

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SOFTNAIK

THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca N OVEMBER 1999

One of the things that makes LaTeX attractive is the number of post-processing programs available. One widely available program, latex2html, can turn a book-length set of LaTeX files into a complete Web-based book, with a table of contents, chapter and section breakouts, footnotes, index and bib-

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A companion system to TeX, called BibTeX, provides a method for creating complex bibliographic citation databases and

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which is not recommended for beginners; from $50 upwards, Before investing in bibliography sections. and LaTeX — ADocument Preparation System, expensive reference materials, check out the . LaTeX also provides a very effective way 2nd Edition,by Leslie Lamport, published by excellent free guides and tutorials available to publish material from a database. It allows Addison-Wesley, 1985 (ISBN: 0201529831). from CTAN. !3 inserting relevant entries into footnotes and

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Continuedfrom page 78

AOL Canada tooffei cable access TORONTO {NB) — AOL Canada says it has inked a deal with a small regional Canadian cable operator to bring high-speed broadband Internet access to small towns across Canada. The deal struck between AOL Canada Inc. and St. John' s, Newfoundland-based Regional

Cablesystems Inc., will see service begin this autumn in Sturgeon Fails, Ont., population 6,200, and marks the introduction of AOL

works to independent 5Ps. Plus, as the high-speed service is dubbed. According to a report in The Wali Street AOL Canada, http: //www.aol.ca

ucts. The contest runs through June 30, and winning designs are selected throughout the

Journal in September, AOLCanada says a year. national rollout to Regional Cablesysterns' Corel calls for desllln contest entries The contest awards outstanding graphic 250,000 subscribers in 1,000 non-metropoli- Corel Corporation has announced the open- design in six categories: people, plants and tan areas across Canada is expected to follow, ing of its 10th anniversary World Design animals; abstracts; technical drawings; page but a schedule has not yet been set, The AOL deal is the first to be announced since the Canadian Radio-television and

Telecommunications Commission ordered Canadian cable operators to open their net-

Contest. First held in 1990, Corel says, the contest has become an international forum to recognize and pay tribute to the best in computer illustration. It is open to users of Corel graphics prod-

layout and promotional works; corporate and product identification; and Web design splash screen. Details on the competition can be found at the Corel Web site.— MJ Coral, http: //www.corel.corn/contests

Chinese Office 2000 released HONG KONG (NB) — Microsoft Hong Kong has released Microsoft Chinese Office 2000 Hong Kong edition, a Chinese language pro-

ductivity suite intended specifically for the

Hong Kong market. Office 2000 Hong Kong version provides all the functionality found in the English ver-

sion of Office 2000, incorporating enhanced multilingual support and Web collaboration capabilities that help streamline information

sharing and workgroup productivity. The Suite includes translation between traditional and simplified Chinese, a user interface that is -switchable between simplified and traditional Chinese or English, and a

calendar with Hong Kong's public holidays. Three versions bundle different appiications. The most comprehensive is Office 2000 Premium, which includes the FrontPage 2000

s,'Ne~

Web site creation and management tool, the PhotoDraw 2000 business graphics software, Word 2000, Excel2000, Outlook 2000, the PowerPoint 2000 presentation graphics program, Access 2000, Publisher 2000 and

.fpp4xgp'fsene i d'ie Whichbest describes your job title group7(checkon»only) 0 President/VP/owner/general manager 0 Branch, store, district, regional managers 0 Channel, retail, value added resegere endmanagers 0 Purcheiing end merchandising managers 0 Product development managers 0 Computer consultants

0 New Subscription 0 Renewat 0 Change of address Title

Company

0 Techn icelmanagement

0 Oesign, system endepplicetlon engineers 0 Marketing, sales managers 0 Other/please specify

Address prov. T el(

Mlcroseft Mong Kong, http: //www.microsoft.corn/hk/

HP expands all-ln-one line

2 Y I S » I w ant to receive (continue to receive) C anadian Computer WholesaIer, 0 N o

Name

Internet Explorer 5 Web browser software.

Postal Code Fax I

The systems myorganizationintegrates or resells are based on the following:Icheck all thatapply) 0 OOS&indows 0 Unix 0 Windows NT 0 Unux 0 Macintosh 0 OS/2/Ccmpetibles 0 Other/please specify 0 Networking

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(must be signed to bevalid'

Are you involved ln the selling, reselling, end/or tllstrlbution of computer/networldng systems, software or servlces7 0No 0 Yes Which best describes your IIrm's primary business et your locatlon7lcheck oneonly) 0 Value-added dealer/reseller 0 Mass merchandiser 0 Consumer electronics/afgce mechlne retailer 0 Olstributer/wholesaler/hardware manufacturer/OEM 0 Software developer 0 Systems integration/software c'ensultlng 0 Gnvernment purchasing agents 0 Computer maintenance/service company 0 Hardware/software retailer 0 Other/please specify

What is the number of employees at this locetion7lcheck oneonly) 0 25D-499 0 l g,gggermcre 0 100-249 0 5,000 - g„ggg 0 2,000 - 4,9$9 0 20-99 0 1,gg0-1,999 0 Lessthenzg 0 Other/please specify 0 M g-999 What is your firm's approximate gross annual sales7 (check oneonly) 0 Over$5gmillion 0 Over$1 million-Sgmillion 0 Over$25million-$0million 0 U ndergt million 0 Over $10 million - S25miginn 0 Other/please specify 0 OverSgmilion - $10milion /Ill quesebnsmen beanswered. Incompleteforms will not be processed. Tfu' publisher reservesr/ic tight m deareiiie qual ification. .

Fax your subscription to CCR!'

{4'I 8| SSS-8574

or.applyonrineae IlttpI/llinsnsracclsrnsag~cogn

Hewlett-Packard Canada Ltd. has announced

the availability of two new aII-In-one {AIO) devices that combine color and monochrome faxing, scanning, printing and copying, for under $1,000. In a

d e monstration at TC P of f ices,

Michael McAvoy, product manager for business printing at HP Canada put the new products through their paces. The OfficeJet T series features a high quality built-in sheet-fed color scanner with 600x2,400 dots per inch (dpi) optical resolu-

tion (up to 9,600 dpi enhanced), a 600x600 dpi printer with 8.5 page per minute (ppm) color and 11 pp m m o nochrome output

speeds. HP demonstrated the unit's photoreaffstic color print output, emphasizing the compa-

ny's unique print color-layering technology that delivers higher image quality than printers claiming 1,200x1,440 dpi resolutions. Both new OfficeJet T series models feature full standalone fax capability„via a comprehensive controi panel on the front of the device, and the products conform to the new color fax standard, as well as allowing for

easy emailing of color or monochrome scanned documents. HP predicts the AIO product category will continue to be the fastest growing printerrelated product category for the next several years, and says it plans to own a substantial piece of the market through a combination of reliability, state-of-the-art printing, scanning and connectivity technology, and i strong warranty support. The new HP OfficeJet T45 and T65 devices have street prices of $799 and $999, respectively.— JS

WHAT'S NEW g

THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca N OVEMBER 1999

Xerox launches color all-in-one

mated and manipulated with included Intel software, or other image editing packages. A family-oriented video phone systemfull featured flatbed scanner, inkjet printer Intel also demonstrated an extremely which allows for either real-time video and copying capabilities for ari estimated nifty Intel Play QX3 Computer Microscope, phone interaction, o r o n e -way " v ideo street price of $549. The XK35c is the latest an ingenious educational toy for kids that mail" — was also on display. in the Xerox WorkCentre line of personal employs a digital video camera mounted in a All of the new products reflect Intel's multifunction devices, and its 1,200 dots per microscope body to magnify objects up to Internet-centric strategy to enable simple, inch (dpi) color inkjet technology is licensed 200 times, and display the images on a com- cost-effective access to computer technology from Lexmark, one of the leading inkjet puter monitor. Microscope images can be for home, school and small office use.—JE . technology developers. captured as digital photos, and stored, aniIntel of Canada, http: //www.intel.ca When used as a printer, the XK35c prints black and white pages at speeds up to 6 pages Xerox Canada has introduced a new color all-in-one (AIO) device that incorporates a

lets across the country. A second generation USB version of AnyPoint will be introduced shortly.

Compaq launches new mobile line Compaq Canadahas announced a new line of mobile computing products, to become available in the Canadian market almost immediately. In a demonstration at the TCPoffices,

Compaq representatives showed three new lines of Armada notebooks, two new Windows CE devices (one in subnote format, one a

palm-sized unit), and an extremely innovative lightweight portable data projector. The three new Armada notebook series

per minute (ppm). In copier mode (which involves scanning an image as well as printing), output is up to 3 ppm monochrome and 1.5 ppm color. Xerox has also introduced a multifunction device that offers full fax capability along with color scanning, printing and copying. The new WorkCentre Xi70c, with a street price around $749, also has higher,

•

• etcluecsecc~ g o g

Engineering Task Force, or IETF, is pushing through a new protocol called the Common Name Resolution Protocol (CNRP), which could change all that. The CNRP is designed to associate conlmon names to specific URLs relative to an Internet document requested. It's most likely,

in the beginning, to be used more in internal corporate networks (intranets) to provide a layer between the name of a document and where it's actually located. A draft of the CNRP is available on the IETF's Web site.—JE IETF, http//www. Ielf.org/

PC/MAC

to tV ScanConverter

Input: VGA or Mac Horizontal: 24KHzRSKHz Vertical: 5 0 Hz-75Hz Output: Composite video, S-Video, Computer Monitor pass-thru output 8 Scart RGB video

for the series of product demonstrations to assembled computer media. O ne h i g h l ight wa s t h e AnyPoint Home Network, which uses available

p hone

SYSX%M COOLER

'"Plug&Play, No software drivers required .:.Compatible with all PCs, MACs and Laptops d Supports resolutions up to 1024x768 (PC) 8 640x480 (Mac) in 16.7 Million

components to link up to 25 PCs to share one Internet connection and peripherals, such as printers. The

AnyPoint system still allows the phone line to be used simultaneously for networhng, Internet access, and phone calls. Initially,

AnyPoint will be available in Radio Shack out-

:"Simultaneous display on computer and TV monitors '"Area Zoom function divides screen

d•

~ gp ri ght'into the PC gffonitor ggey Fmatasrmms

0Watch TV on your PC Monitor in resizable TV window Sum Icon size to Full screen w/closed caption function 0 I gl Channels Cable Ready TV Timer fimction elmaze/Video Cantuae:AVI conutatible a YUV4:2:2 Quality w/RGB 32/24/IS formtit epull screen (up to 640x4SO for NTSC) Capture Capability 0Supports Coax, Comptudted/t S-video inputs

evideoE-Mail soaware for video e-mail applications 0No feature connector or VGA Iooydtack cableretp'tired 0Watch TV or Video while working on PC applications 0Complies with PCI 2.1 SpmmNeatloamc

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OMictosoe NetMeelinz OMictosfot interneteaptmer oVideo P mail & WavcTop

EZCapture P C-baage 32-bitVideoCaptareCard

0PIug & Play.Image/MatiasVideoCapture ecompasitc/S-video Input. Avl Compatible %support YUV4:2:2, YUV4:I: I, aad RGB32, 24, 13forms tpull SateenResolution CaptureCapabiTity (Up to 640x400 or NTSC, 76gxS76 fm PAL) ecomcs withMicmsoft htcmetSxplarcr, NctMmtingand Stcfta's VideoContml soltwam

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Input t S-Video &CVBSinputsfor NTSCorPAL i Audio input dirediy losoundcard + PCI Bus Mastering Motion-JPEG card + Professional quality video recording Output t S-VideoCVBS 4 oulpuht for NTSCor PAL + High quality video output and playback + Powerful Drag-and-Drop nonlinear video tMul5pleoulpulvideo lape,CD-ROM edlbng (MPEG), Sil pichtre(JPEG)andmore o Perfectly synchronizes digital video and tieteo audiooulputfromsoundgnd audio signals RecordlnB

Edit tUlead MediaSIudioPro 5.02VEfor videoeditng

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within the house as netw o r k c ab l i n g .

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Intel rolls out home PC products

of ceremonies

Colors

intel Corp. has unveiled a range of new computer products aimed at enhancing computing in the home. A total of five new products were demonstrated in a "wired home" in the trendy King Street West loft district of Toronto in mid-September. Doug Cooper, marketing manager of Intel of Canada Ltd. was the master

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Ch O Bplnis the excitlnn lV world

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monochrome and 4 ppm color).The new products come bundled with MGI's Photo Suite image-editing software, and Xerox Pagis Pro scanning.and TextBridge optical character recognition (OCR) software.—JE

Do you ever have trouble remembering long URLs to access.Web pages? Well, the Internet

e' •

printing speeds (9 ppm monochrome and 5 ppm color), and copying speeds (up to 8 ppm

Coodbye URL,hello common name

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color nnl-time capturing tMotiondPEGCotnpteggion

+ Entertainment video O Surveillance/security system

limitation

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dgnapshot: Fmmesize up to 640x4SO 0Full auto white balancecontrol tHigh Res.Video Captme: Up to 125tpa(VGA640x400)

Up to 3tgps (cIF a Qclp)

0Lens Type: 4.0mm, F2.0 0Ficld of View: 62 degree evideo FrameSize; Semi en x 120 (up to

OHome a OnesSccmity 30fps) to 640 x4SO(up to 12.5 fps) +gee e Speattw/Pticedsa - ave discrete sizesavailable Family oayour PC 0Color Depth: 32 bit color oCepaee stetseedvideo Clip via B-Mail 0Video Ouptun Digical via USB, Compliant OCieam nCesneaimyem

with H263 and H261

Dist/tet Pttoto Atbtm

WHA T' S

NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

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If this sounds complex, it's because, on a bookstyle device with a 10-inch SVGA screen, a near full-size (95 percent) key- technical level, it is. On a user level, howev-

IO-ZIP100MS,Par/USB$180/$188 ICNZIP250M,PAR/USS$240/$255 JAZ 2GS EXT SCSI $ 4 80 100MS Int ZIP Drive. IDE $88 LS-120MB2XPsnasonic $118 Seagate SGS inttapeDdve $340 H.P. Backup 5Gb Ext. Par. $350

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board, and 13 hour battery life. Like other Windows CE subnotes, it has no hard drive,

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Hard disks set for set-top boxes What's New is written and edited by Jeff LONDON, England (NB) — OpenTV, the Evans, Megan Johnston, Sharlene Myers, and interactive TV set-top box (STB) company, is

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Digital Personal Recorder (DPR), the device

The most unexpected new product was will be supplied as a digital SFB to subthe Compaq MP 1600 projector, a 1.9 kg scribers, allowing them access to a variety of (4.2 lb.) device that Compaq claims is not services. In time, OpenTV plans on offering the only the lightest data projector on the market, but has the best brightness-to-weight DPR technology to other OpenTV-compliant services around the world. image projection ratio.— JE

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er, the interactive STB is far from complex, and merely integrates digital TV, Internet, and digital VCR functions all in one small box which sits under or on top of the TV. The first TV viewers to have access to this integrated set of services will be TPS' sub-

the popular 3Com Palm series, but is based scribers in France. Known informally as the

pAr.KArrrr

$29r r ACERttr aterOZe 821a HP NOC, Soodp,8ppm $430 MAG15'xsooT, oza caco Laser 1100,8ppm, 2mb $889 Sony 1r 22CG, O.aa, tace eeoc HP HP1100A, ag in one $ 730 ASUS P384;tgoMHZ, up to P3680 8188 O atrnuoat Ctrt, 1 7 ' O.ar ' 8 3 3S ASU8 P284I, wide SCSI $480 Vmrrsoorotr Stra,OZa $88 8 84ec H P3100 sll In one ASUS ME4ISVM 8370,8MS VGA $128 Vkrrreoolo tr Pnlva/IMUSB sa10 Lexmark E310 1200dp 8pm$820 ASUS P28-D, dual cpu OPL

ing either later or "pausing" in mid-program if, for example, the viewer's phone rings.

If this sounds I'amiliar, it's because TiVo and a number of other TV SrB manufacturers are already using the technology to allow TV notebooks, powered by a Pentium 11 proces- viewers to timeshift their viewing in the same sor (up to 400 MHz), with a 14.1-inch screen way. and a built-in Multibay that allows users to However, these soxalled digital T V. swap a variety of modular drives in and out. recorders are standalone devices designed to Prices for the M700 start at $4,999. plug into a TV in much the same way as a tapeThe E700 series aims to offer the power based VCR operates. OpenTV plans to integrate and data storage capability of a high-end the function into its next generation of digital desktop PC. It can accommodate up to 34 TV STBs, GB hard drive capacity, and comes with 128 Ultimately, digital TV viewers will have MB of RAM, upgradeable to 320 MB, and 8 an integrated TV STB that allows them to MB of video RAM, Prices for the line start at view TV programs from several sources, interact with their box over the Internet, $7,374. The two CE devices shown were the lat- and transparently record TV channels for est models of the Compaq Aero series. The later viewing and/or assembly into "personal channels" for specific users. new Aero 8000 is a 1.3 kg (2.9 Ib) subnott.

Aspen Vgo inLVo, Pd $ 45 USRESKV.00 lnt. Pd 8 78 U SR 88Ksxtemal box $ 1 88

a .r

to attach a Multibay peripheral with any of a range of CD-ROM, DVD, LS-120, or other storage drives. Prices for the M300 start at $3,424. The M700 series are "thin-and-light"

600

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THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca N OVEMBER 1999

ONLINE gQ

a m e Iy Kelth Schenglll-Roberts •

Com's Palm

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to team up with this Web site.

searching for good Palm applications, as

http: //www.d evelopercorn/directories/pages/

it hosts the largest Palm software archive on the Net. It is also a good source of information and news for Palm users, http J/www.paimcentrai.corn

dir.palm.html

S. PalmCentral.corn • Founded early in 1997, PalmCentral.corn i s

a n o t her

6. PalmCuru.corn ~If you are looking for reviews of Palm software or hardware, this is the place. This site also has a handy New User's FAQ, plus a good Continued on page 94

despite the many attempts to imitate them, and they have attracted a fervent following of users. This naturally has led to scores of Palm-inspired Web pages, everything from new user guides, to tips and tricks, and programming resources. Here is a selection of 10 sites devoted to the Palm.

1. %Corn I Palm Computing • Any guide to Palm's Web presence has to mention this site, which is run by Palm's

parent company, 3Com, Not only will you be able to read about the latest Palm developments at this site, it's also a key place to buy accessories, applications or even simply to find the location of a

Palm dealer near you. http: //www.palm pilot.corn 2. PalmCear FAQ • Got a question about

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Palm devices? This site (hosted by PalmGear) seems to have an answer for just about every conceivable question

involving PalmPilot hardware and software. It also has the latest Palm news and rumors, and lists favorite tips and tricks

from other users. http: //www.palmgear.corn/faq 3. The Pilot Zone • This is a specialized 0' •

•

FW' k

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Palm-centric offshoot of TUCOWS, a site that provides access to and information about shareware and freeware. Copies of just about all of the most popular Palm software can be found here, conveniently slotted 'into popular categories like utilities, games, connectivity, and development. The site is also searchable, making it easy to find the right application.

http: //www.pdecentral.corn/pitotzone 4. Developer.cornPalm OS Olrectory ~ If you' re already a Palm developer, or are interested in writing your first application for the Palm platform, the Palm OS section at Developer.corn is worth a visit. You' ll find tutorials, articles, devel-

opment library resources, moderated discussion groups and more. The info is

vf~ . 9 8tD©NGIA.cofrTj CAOVIIlon

info©getdomain.corn 1-888-343-INET(4638)

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THE COMPUTER PAPER GREATERT~RONT EDITION www.tc .ca NOVEMBER 1999

ONLINE g

•

ourt a r esses metata misuse By Brad Freedman

plays Web pagesourcecode.

plaintiff owner of an entertainment industry database called MovieBuff and the defendant etatags are hidden Web page Metatags can be used to misdescribe Web owner of a Web-based entertainment datadescriptors that can be used to some Web search engines to identify, index, page contents and thereby manipulate base l o cated at the Web site manipulate Internet search engines search engine results to lure users to the Web http: //www.moviebuff.com. and mislead their users. Metatag misuse is of page. In a number of cases,Web pageowners The plaintiff sought a p r eliminary considerable concern to those involved in have used competitors' trade names and injunction to restrain the defendant from Web-based e-business, because search trademarks in their Web page metatags or in using the moviebuff.corn domain name for engines are a primary means of browsing the other hidden text to divert Web traffic from its Web site and from using the word Web. A recent U.S. Federal Court of Appeals competitors' sites to their own. A number of "moviebuff" in the metatags of its Web sites. decision confirms that this novel form of American court rulings have held this form The Court of Appeal granted the injunction. Internet activity may constitute unlawful of metatag misuse to constitute unfair comThe court held that the defendant's use of trademark infringement and unfair competipetition, misleading advertising, and trade- moviebuff.corn as its Web site domain name tion. Canadian courts will likely take a simimark infringement or dilution, and have i nfringed the p laintiff's rights i n i t s lar approach. granted injunctions requiring the removal of MovieBuff trademark because there was a the metatags. likelihood of consumer confusion between Metatags the defendant's moviebuff.corn Web site and Metatags are hidden terms used byWebpage The MovleBufF case the plaintiff's MovieBuff trademark. The authors to provide narrative or key word and catalogue Web pages, and to determine The April 1999 decision of the U.S. Ninth court's decision was consistent with a numdescriptions of their Web pages. Metatags, Web site relevance to search criteria. Circuit Federal Court of Appeals in ber of earlier American court rulings. and the information they contain, are norThe more often a word appears in Brookfield Communications Inc. vs. West The court also held that the defendant's mally not visible to computer users. metatags and in the text of the Webpage, the Coast Entertainment Corp. provides a useful use of "moviebuff" metatags would result in However, they may be viewed by using an higher it will appear on the list of search discussion of metatag misuse. "initial interest" confusion and a wrongful Internet browser's "source view," which dis- engine "hits." The case involved a dispute between the diversion of consumer interest from the The metatags are found within the u< >u brackets. Metatag information is used by

Metatag misuse

Metatags can be used to misdescribe Web page contents and thereby manipulate search engine results to lure users to the Web page

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NOVEMBER T999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca

10 Palm Web sites pletely mute the sound, overclock your Palm, and much more. The court stated: "Using another's trademark 'in one's metatags is Continued from page91 http J/www.daggerware.corn much like posting a sign with another's trademark in front of one' s newsletter you can subscribe to. 9. Project Cutenberg • Wh i le not strictly a Palm store." http J/www.palmguru.corn The court reasoned that Web surfers looking for the plaintiff's 7. landWare • LandWare is the creator of many resource, Project Gutenberg is the leading purveyor MovieBuff product and directed by search engines to the defendant's of free electronic texts that you can load and read hardware add-ons for the PalmPilot, Newton and on your Palm. If you want to catch up on your Web site would find a d atabase similar enough to the plaintiff's other palm-size PCs, including integrated keyShakespeare, or readingMoby Dick, you' ll find what MovieBuff database such that a sizeable number of them would simply board/hotsync devices, voice-recording hardware, you are looking for here. decide to use the defendant's product instead. carrying cases and much more. plaintiffs MovieBuff product to the defendant's Web site.

In this manner, the defendant would improperly benefit from the goodwill associated with the plaintiff's trademark For this reason, the Court held the defendant's metatag misuse was

a misappropriation of the plaintiff's goodwill and an infringement of the plaintiff's trademark rights.

Commentary Metatag misuse is a new form of old-fashioned trademark infringement

http J/promo.net/pg/

hitp://www.landware.corn

8. Daggerware • Daggerware is the maker of sever- 10.Healthy tsatmPItot • This site is a good example of specific niches the Palm has been able to fill al programs (such as HackMaster and AppHack) since its launch. The site is wholly devoted to medthat die-hard Palm users wouldn't do without. ical content and related applications for doctors Various "hacks" allow you to do things like write that can be used on a Palm device. Graffiti (a text input system developed for Palm http: //l.am/healthypalmpllot 0 devices) script directly to your view screen, com-

and unfair competition. One unique aspect of metatag misuse is the fact

that the tags are usually not seen by the misled search engine users. Nevertheless, this should not legitimize or excuse the deliberately misleading objective of metatag misuse. The MovieBuff case and other American cases demonstrate that Ame-ican courts will apply conven-

tional legal principles to control misconduct in cyberspace. There are no reported Canadian court decisions regarding metatag misuse. Nevertheless, it is likely that Canadian courts would follow American jurisprudence and find that misleading metatags violate Canadian laws regarding trademarks and unfair competition. 0

This article is of ageneral nature, andcannot be regardedas legal advice. BradleyJ. Freedman is atrial lawyer with theVancouver law firm Ladner Downs. Hispreferred areas of practice include intellectual property and computer law and commercial liti-

gation. He'can bereachedby e-mall at bfreedman©ladnerdowns.corn.

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r eement ue s re istr e u WASHINGTON, D.C. (NB) — The often- updated and critically important list of those bloody three-way battle between the U,S. names, Under the arrangement, Network Commerce Department, t h e In t ernet Solutions must lower the amount of money Corporation for Assigned Names and it charges competing companies to register Numbers (ICANN) and Network Solutions names to the .corn registry, Inc., over 'control over the internet name space officially ended in late September in an

The new deal will

Solutions to charge competing registrars registry. roughly US$6 per name, per year, rather than

the US$9 it currently charges.

e Network Solutions will be allowed to raise that rate only if legislative or regulatory a l low N etwork strictures drive up the cost of running the

Network Solutions must also upgrade its

Shared Registry System (SRS) so competing registrars can sign one-year registration agreements, rather than the traditional twoyear terms, 0

oddly convivial pressconference. N etwork Solutions, ICANN a n d Commerceannounced an agreement under which Network Solutions will become

accredited by ICANN both as a registry and as a registrar, paying upwards of US$1 million in up-front fees for the privilege. In return, Network Solutions will retain

sole control of the hugely valuable .corn, .org and,net domain registry for at least four more years. "Nobody got everything they wanted, but most of us got a good deal out of it," said ICANN interim president Mike Roberts. ICANN is expected to sign the deal at its

November meeting in Los Angeles. Once the world's only registrar of names in the .corn, .org and .net domains, Network

registry and its reticence to become accredited by ICANN. ICANN is the not-for-profit organization that has been charged by the Commerce Department in the U.S. with introducing competition into the domain name registration arena.

' '-„' •

1 A BRILLIANT IDEA S T RIKES YOU •

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Network Solutions is still the only registry of .corn, .org and .net names, and will now remain so well into the next decade. A registrar is acompany that sells domain names, while a registry is the constantly

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Worksheets and the Web By Helen Bradley

n developing its business suite software, Microsoft is blurring the distinction between the desktop and

the Internet. The result is a variety of tools included in the Excel spreadsheet program that make it easier to move

around your worksheets and to publish them on. theWe b. You don't have to be an HTML

(hypertext markup language) expert to use them. In fact, you don't need to know too much at al l about the

Internet to publish a worksheet as a Web page. Programs like Excel, while not HTML editing tools, will still create a basic Web page from a worksheet. Excel 2000 goes even further, allowing you to publish worksheets that are interactive so that others can work with your data. In this column, we' ll look at some of the Web features in Excel, and how

to get your data onto the Internet. Hyperlinhs Hyperlinks are links that you click to move to another Web page, another part of a Web page, to load an image, sound or multimedia file, or even to

create a mail message.They can also be useful within an Excel workbook,

allowing you to move you quickly from one worksheet to another, to open another Excel file, or to link to a document in another Microsoft Office application. So, even if you don't want to

publish a worksheet on the Web, hyperlinks can still be useful in navigating your own workbooks. Continued on page 103

am usaccess.corn a one-sto stu ent resource By Tom Venetis

dents dramatically cut the time needed to

Canadian Student Employment Guide, which

research and apply to theprograms. lists more than 600 Canadian companies hen Noah Gurza decided to look "If a student wanted to apply to all the law and the jobs, contacts and career options into graduate programs after com- schools in Canada, they would have to go to they offer. pleting a degree at Toronto's York

each individual Web site, and from that site,

"One of the biggest complaints with

University, he thought the Internet would be dig to find the applications page," Gurza con- youth unemployment is that there is a lot of an efficient way of finding out what he

tinues. "We timed it and found that if you did

needed.

it for all the law schools in Canada, it would place where people can find it," says Kevin

Instead, Gurza was frustrated at the hours he spent going to multiple sites and often

take over 3.5 hours. What we have done is create a page that takes you to the online forms,

good information out there, but it is not in a

Makra, publisher and editor of the Canadian Student Employment Guide. Makra says digging down through a number of pages and now you have the all the emails [address- depending on the feedback he gets from stubefore coming across the information he es] to request information, or a link to get to dents, he may eventually publish the comneeded. the online application page. So instead of plete book online. "I was searching for information and I three hours, is now takes 16 minutes." "I think campusaccess.corn, by reaching was having trouble finding something comout to students on a number of different levprehensive, and with the information about els, it gets them involved and thinking about

applying to graduate school," Gurza says."So I dedded as I was applying that I wanted to

create something, a comprehensive online resource for students." After spending more than a year designing and organizing information he believes will be useful to students, Gurza launched

campusaccess.corn, "a one-stop shop for [student's] informational needs."

Other ways the site will add value include offering students free email, personals, travel guides and news and entertain-

Campusaccess.corn offers university, college and high school students information about how to enter the world of post-secondary education, including details on financial aid, networhng tips, study guides, resume-building applications, i list. ings and graduate and professional school profiles.

nterns hip

ment features Students are also encouraged to write

about their impressions of the programs and the kind of work that was expected from them, so other students can get a flavor of the programs and schools they are interested in.

A real time saver Gurza, who is camupsaccess.corn's director of Web operations in Toronto, says having information about graduate and professional programs available on a single site will help stu-

careers," he adds. Makra will also be penning a regular col-

umn on careers and job searching tips for students. He will be joined by other columnists offering students advice on living and working abroad, health and nutrition. Reza Zargham, director of business opera-

tions for campusaccess.corn says having columnists is one way the site is trying to add extra value for the students. Other ways ' the site will add value include offering students free email, personals, travel guides and news and entertainment features.

Zargham is also looking at bringing corporate sponsors on board to offer students discounts on their services and products through t h e s i te . A l ready, Princeton Review is offering campusac-

cess,corn users a 10 percent discount on Resource rich Gurza believes the most valuable section of

campusaccess.corn is the Canadian Job Database. It offers an abridged versionof The

its training courses for such standardized tests as the LSAT and GMAT, which are needed as part of the entrance requirements for most U.S. universities. Continued on page102

' •

•

avi atin By Gene Wilbnrn

ast month we installed Linux and learned how to log in as root and shut down the system. Essential, but not too exdting. This month we' ll start navigating

the system. Knowing how to get around is the first step towards Linux mastery. The Linux filesystem is a hierarchy — an inverted tree

i n in ux

/ /bin /boot /dev /etc /home /lib ... and so forth. There are

structure. The top level is called root and is indicated by a no drive designators, such as single forward slash (/). Directories branch off from root DOS's C: or D:. In Linux, everything and each directory level is preceded by a forward slash. is accessed via one single tree with many directories and Hence the basic, top-level directory structure looks like:

subdirectories. Additional drives are simply mounted into

the tree structure. We' ll see examples of this in a later column. Before you actually start navigating the tree, it's time to

create a user account. For a number of compelling reasons, it's a critically good idea not to use your superuser (root) account except for spedal and administrative purposes. You can do severe damage if you make a mistake logged in as root. Logged on as a normal user, you limit your potential destructiveness to a much smaller area. Boot up Linux and login as root with your root password: Continued on page 100

' '4'4 '4 4 '4 '4 'I '4 '4'I 'I 'I ili I

44 4

p i gs .CAREERS

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc ,ca

St T R A I N I N Ce

Coral Technologies lilavlgatino In Llnnx Continued from page99

is a market leader in computer network integration, DSL and Citrix solutions. We immediately require the following ambitious professionals to join our dynamic team.

type pwd at the $ prompt:

DOS Linux command command ~Meanin

$ pwd /home/gene

Is Is -I Is -la

dir/w dlr

Simple listing Long (full) listing, Long + hidden files

dir/ah In Linux, as in Unix, you can always go The Linux Is command has some addiNow you can create user accounts. Create home by typing cd, the Change Directory at least one for yourself (the name can be up command. When issued without a qualifier, tional flags that are very handy (e,g. try out Is to eight characters long). In my case, my it means Cgo home." This is a slightly differ- -m). You can read up on the options by typing

Corporate Account Managers This challenging opportunity requires self-driven sales professionals to develop and manage a new corporate .account base. We seek highly motivated and entrepreneurial individuals with a minimum of 3 years corporate sales experience with a sound knowledge of network solutions. We are also seeking individuals for the position of ACCPAC Ql, CNE 4-andMCSE in the Toronto, Kitchener and London areas.

up as a user by typing the following: adduser genew passwd genew

ent behavior than the cd command in DOS, where cd without a qualifier is equivalent to the Linux pwd. Other than that, the Linux cd command is very similar to the DOS cd command

man Is. The "man" command reads manual pages, the core built-in documentation for Linux commands. Man pages are not tutorial in nature, but they provide maximum info in

full path, e.g., cd /usr/local/bin. Relative movement is built in. To go up one directory

want to do at this stage is gain a sense of comfort in moving around the system. Take a look at the furnishings using Is and Is -Ia. Except for some cryptic looking hidden files (that begin with a period, such as.bashrc), it's a pretty bare place. You need to create your own subdirectories, or folders as they' re called in Windows and Macintosh. The command for doing this is mkdir, which works in a manner very similar to the DOS mkdir and the DOS variant md

the smallest space. They will seem arcane at except the slashes are the right way around first, but remember: man is your friend. Use it often. You type q to exit a man page. This automatically creates my user direc- (backslashes are a DOScrudity caused by hisNow practice moving around your tory as /home/genew and sets my password. torical impurities in DOS design). You can create an account with separate Hence you can go to the root of the filesystem and typing Iswith variant flags, in password for each member of your family or filesystem tree by typing cd /. You can go various directories. Don't worry if you don' t your workgroup. By default, Linux users directly to a subdirectory by typing in the understand what all the files are. What you have a home directory created under /home. The exception is the superuser account, whose home directory is /root. After you' ve created a normal user account for yourself,

We oAer an attractive base salary and incentive program.

simply typecd (followed by a space), just as you would in DOS. If you' re already in

exit from your superuser account (by typing /usr/local, you can go to /usr/local/bin by typexit) and log in again under your user name: ing cd bin without the full pathname. Try these cd commands on your system.

You can verify each result by typing pwd (which stands for Print Working Directory).

exit

Pleaseforward you resume in confidence to:

Manager, Human Resources Coral Technologies 100 Leek Crescent, Unit 5 Richmond Hill, ON L4B 3E6 www.coraltech.corn

What's in here? Where am I?

The basic Linux command for l o oking

It's easy to get lost in the large tree structure of the filesystem, but it's also easy to

around at files and directories is Is, which means List. Its counterpart in DOS is dir. The Is command has several flags, or qualifiers, you can use to alter the amount and type of information displayed. Here are some

find out where you are and get to your desired destination. When you first log in,

you' re always in your home directory, your personal workspace. To verify this,

email: hrtoronto®ceraltech.corn

commands. Let's say you want a subdirectory in your home directory to store some documentation files you want to write. To do this type:

Linux/DOS equivalents:

mkdir docs

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THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca N OVEMBER 1999

sen), plus a few new features.

Linux and DOS are fundamentally different in one area. Linux is case-sensitive. Hence

The Linux Bash shell provides commandhne history. If you tap the Up Aju»ow on your keyboard, it lists the last 1,000 or so com-

docs, Docs, and DOCS are three cempletely different names in Linux and you have to type the right one. This takes a little adjusting to if you come from a DOS, OS/Z„or Mac background. The Linux convention is to

mands that yeu typed. Linux also has a scroll-back buffer that lets you look at things that have scrolled eff th e screen. Press SH»Fr+PGU» to scroll back a page at a time, or SH»FT+PGD»v te scroll forward.

stick with lower case for most directory names and filenames. It's also easier to type,

If you want to remove a directory, and it' s If you came to Linux from a DOS or still empty, you type in the rmdir cornrnand, OS/2 background and enjoyed writing

at hiip J/www.redhai.corn/support.Q Next time we' re going to leave the basics for a column or iwo to cancent»ateonsetting up X Window, theLinux graphical user interface.Then we' ll return to thefundamentals andlearn»nore group ownership. By default, Red Hat Linux about using andadministering lhe system. creates a group that matches your login GeneWilburn (njo@inlerlog.corn) is a Toronto-based name and everything you create is stamped IT manager,musician andwriter who operatesa with both. This is a security measure that small farm of Linuxservers. Backissuesof this we' ll discuss in a future colunm. The Aug 19 series areavailable on his Website at 10:53 tells me when the file was created. htipd/www,interlog.corn/-nja/. statement into tw o d i fferent filenames. Note that myf»lel.txt is seven bytes long and rnygle2.txt is three bytes long. They both display genew twice. The first indicates the owner of the file and the second indicates

batch files„you're going to love Bash. The

The permissions information, -nv-rw-r —,

rmdlr and rd commands, It's no coincidence equivalent of batch files are called shell that DOS mirrors these Unix commands. DOS scripts and Bash's built-in programming

appearsat the beginning of the line. To read

rmdir docs. This corresponds to the DOS

2,0 borrowed heavily from Unix, but the forward slash was already being used so DOS inserted the awkward backslash in its place. You can create several subdirectories in a single command:

elements provide a full, rich programming enviromnent. We won't delve into shell scripting much in this series, but any good general book on Linux will provide information on how to get started.

mkdlr docs/linux; mkdir decs/linux/tips

Fermleelone Being a multiuser operating system, Linux

this, it helps to split it into four fields by mentally inserting spaces, - rw- rw- r —, between the fields. The first part, -, simply informs us that this is a file not a directory. Directories begin with d. The second field

f.,

:. 4iiitrakQ',='i4'ad@jdfieiblfg "arri

~e y- g ~ g ary ~ amj , :, .,~~ e I „-8ie':ce&tuyi::Hurrfa -' aigIite;-: » represents the owner's rights. There are three ~»i, Sj»iil''.Zppeitiiidty,':Con)rnl'ssl0jg, :;;4&v p ~ :oc c ur»4Q &40iR$"

basic permissions in Linux: read (r), write (w), and execute (x). Text files are normally not executable unless they' re programming . ~ i . peel~ i s ;:part;:»r»f,,the; Austrahaij, uses a traditional Unix approach to directory scripts, so the x field is blank, which is indi®~ i ' Nl)i'elicit j;-':::.&Iff@5vee;;.:-' and file permissions. Because you' re the sys- cated by -. A shell script file would have rwx

On the Linux command line, you can issue multiple commands by insertirg a semicolon between them.

Q",::,ghee

tem administrator of your Linux box, you' ll

need to know file permission basics. To get started, go to your home directory

Who's ln command? It's time to talk a little about the command line we' ve been using. The little $ prompt you see (or e if you' re logged in as root) is part of the "shell "~r Linux command interpreteryou' re running. There are several shells available, but the one used by default in Linux is

and type the following:

one else has read permission.

$ Is -I

missions in an upcoming lesson, but if you want to,jump ahead. What we've covered

We' ll spend some time on setting perin this column are fundamental Unix com-

Shell). It is derived from the original Unix

tloeil; Yei'x;:of@)e'er Pereerii~~

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gew~t,',"~ i»ppImifijg»;si 4 ) ~e fy'te'iree etcher ..teclInelogy"Civic&:»

fourth is world permissions (i.e. everyone eri the system). Hence the user and the group have read/write access to this file and every- ~o rbit.41der:Au~sos: air.,~.-~

S echo ek> myfile2.txt S echo mereek > myfile1.txt -»w-rw-r — 1 genewgenew 7Aug 19 10:53 myfile1,lxl -»w-»w-r — 1 genewgenew 3Aug 1910:53 myfile2.txt

called Bash (an abbreviation of Bourne Again

for the owner because it's an executable. The third field is group permissions, and the

» @ ''O'lib»Ii,':;H';baii'sfeafjig::fniiCh 'an'4':;:i

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4 9+e»ni:,wj '. ".:8XM i 4'g'k~4 ,'e'='testier':pa,,'-::;."" ',',"be:$~if,'k.'.

mands. You can read ahead in any Linux or

Bourne Shell (which was named after a person), with added elements from the Unix C Shell and Korn Shell (also named after a per-

The filenames appear on the far right of the line, and are arranged alphabetically. We

Unix book. There is also a nice section on this material in the Red Hat 6.0 Getting

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Worksheets and the Web Continuedfrom page 99 If you' re linking to a page on the Web or on a corporate network, it helps to load your Web browser and connect to the Internet (or other network) before you create the hyperlink. This allows you to open the page in your browser and copy and paste the URL

The Ranges And Charts to Convert list will contain the range you selected. To add

worksheets, you can also create links to Web pnblishlnll with Excel 97 images. To do this, insert the image into your To publish an Excel 97 worksheet as a sheet using Insert, Picture, Clip Art, select the standalone Web page, first open the workimage, then select Insert Clip to add it to sheet and highlight the range you want to your worksheet. New, select the image and publish, You can publish more than one select Insert, Hyperlink and create the hyper- range, but start by highlighting one. Select link as you did above. This time the link is File, and Save As HTML to start the anchored to an image rather than text and, Internet Assistant Wizard. If you do not from the address bar rather than having to when you place the mouse pointer over it have this wizard option on your File the pointer will change shape and a tooltip menu, see the instructions below for type it in and risk making a mistake. installing it. If you are creating a hyperlink to another showing the link's description will appear.

another area from your worksheet, select Add, highlight the range and click OK. The order of the areas in the list box will be the

order in which they' ll be published on your Web page. You can alter this using the arrow buttons to the fight of the list box. When

you are finished, select Next. Continuedon page 106

file on your hard drive, save that file before you begin. Open the Excel document that will contain the link, place the cell pointer in the cell that will contain the link and select Insert, Hyperlink I n Excel 97, select the Browse button to the right of the Link To File Or URL list box, and locate the document

(on your hard drive or on the Web) you want to link to. If the page is open in your browser, copy and paste the URL from your browser window into the Excel 97 dialogue. If you' re linking to another Excel worksheet that has a named range or a Word 97 document with a bookmark, you can link

to that named range or bookmark. To do this, select the Browse button to the right of the Named Location In File (Optional) list box and select the named range or bookmark from the dialogue, then select OK to finish.

Back in your worksheet you' ll see your new hyperlink If you rightWck it and select Hyperlink, then Select Hyperlink, you can change the name of hyperlink to something

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at the left of the dialogue, and from the list, choose to link to Existing File Or Web Page,

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C en t e r

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your worksheet. You can also add a ScreenTip, which is text that appears when the mouse pointer hovers over a link. This feature is supported in Internet Explorer 4.0 and later versions of Microsoft's Web browser software.

More hyperlinh options You can alter the way hyperlinks appear in your worksheet if you alter the Hyperlink

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..computer.. training... can use FIP software as you would when select Internet Assistant Wizard and click OK. uploading data to any other Web page, If the Internet Assistant Wizard isn't in The document created by Excel 97 is a the list you' ll need to install it from your standard HTML document that can be edited Office 97 disc. Run Setup from the Office 97 using an HTML editor or a word processor discs and select the Add/Remove button to that saves text files.

. Adobe Illustrator, Image Ready, GGLive, Page Mill, Pagemaker, Photoshop, — o+ lb "~ U~BU 0 U UU f Macromedia Director, Dreumweuver,

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add this component. From the Options list select Web Page Authoring (HTML), leave all

t Web Development8 HTML

the other options that are checked as they

t Interactive Multimedia

Office 97 internet Assistant Wtxard If your Excel 97 File menu does not have a are, and select Continue to install the tools.

When Setup is complete, return to Excel and install the Internet Assistant Wizard from the

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one small proviso, you can only publish a single sheet as an interactive Web page and not the entire workbook, However you can pub-

Some imagesand a INIGimagination allow you to create awolksheet that acts like a menu with links to your mostfrequently used

lish an entire workbook as a static page,

To save a sheet so it is interactive, select File, Save As Web Page, choose Selection:

wolkbooks and favorite Neb sites.

Sheet, enable the Add interactivity checkbox

the Internet Assistant Wizard. Select Tools, and click Publish. In the Choose box, select Add-Ins and from the Add-Ins Available list

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the name of the sheet you want to publish

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and from the Add Interactivity With dropdown list choose Spreadsheet Functionality.

To do this, open a workbook and select File, Save As Web Page, give the file a name (with an .htm or . html extension). This

Click the Change button and create a Title time, select Save. Closeyour Excel file and for your sheet (remember this goes in the open the HTML file in Internet Explorer browser's title bar not on the page itself), using File, Open. The workbook will appear type a filename for your file if the current in your browser window. To see how easily label is unsuitable. To view the page when it can be round tripped, select File, Edit it's been published, enable the Open With Microsoft Excel For Windows, and Published Web Page In Browser checkbox the workbook will open in Excel. Notice and click Publish. how the formatting and other worksheet If you have Internet Explorer 4.01 (or details are intact and, despite the fact that

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the workbook is static in the browser window, the formulae are intact in it when it is

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page and test the i nteractive clem'ents.

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from the buttons along the top of the worksheet (my favorite is the Property Toolbox) to interact with and format your data. You' ll be amazed by what you can do.

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Helen Bradley specializes in writing hands-on

use the new option to save your entire work-

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book as an HTML file. If you do this, your ber of publications in the U.S., U.K. and Australia workbook can be opened in a browser and it as well as The ComputerPaper.Helenwelcomes can also be "round tripped" and opened again reader feedbackandyou can contact her at in Excel 2000, without losing any detail. helen@helenbradiey,corn.

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uic t i By Helen Bradley

s O r ut oo

o-do list

0 T

utlook will maintain your to-do list and f you' re using Outlook 98 or 2000, you display it for you so you can track projects have more than a great email program at ' y ou're working on. To create a Task select y our disposal. In addition to managing File, New, Task, then fill in the form with your contacts and to-do list, it does a number d etails, start and end dates and reminder of things you may not be aware of. This month we lift the lid on some of the features of Outlook.

information. Select Save and Close when you are finished. You can view your tasks by opening the Tasks folder, and change the view by selecting View, Current View, and select from the views listed or customize one to meet your requirements.

Recurring appointments Outlook allows you to quickly create recurring appointments, such as a monthly meeting, so that you only have to add the details once. Select File, New, Appointment, enter

Outlook versus Outlook Express Outlook Express comes wit h I n t ernet Explorer and is a c u t-down version of Outlook. It has fewer functions and a different menu structure so commands that work i n Outlook won't n ecessarily work i n Outlook Express.

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Junk mail Outlook will filter out junk email as it arrives in your Inbox. To activate this filter, select the Inbox, click Organize and select Junk EMail Using the options, select to move junk email to another directory or highlight it with a color so it's readily identifiable. By

selecting Click Here, you get more options, including a link for downloading updated junk email filters. Photos incontacts To add photos to your Contact records, select the image in a graphics program and copy it to the Windows Clipboard. Open Outlook, select Contacts and double-click the person's name to open their record. Select the General tab and click in the Notes area at the bottom of the screen. Right-dick and select Paste to insert the image. You can then size it to fit the area.

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Student name:

Sticky notes Put aside all your paper sticky notes and use Outlook's own digital version to create the computer equivalent. You can use them as to-do list reminders or to record data you want to be readily available. To create a Note, select File, New, Note, then type your text. Move the Note anywhere on the screen.

Province:

Postal Code:

Tel:

Fax:

e-mail:

Journal Behind the scenes, Outlook's Journal automatically recordseverything you do in, not only Outlook but also Office 97 or 2000. To view its records, select Journal from the Folders list and browse the display on the

screen. All the Office files you have worked on will be listed in the display.

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C AREERS Ir TRAI N IN C g g

THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca N OVEMBER 1999

tatement s ntax: art we have to add an extra variable, Isw, and tinue a loop WhDe acondition is true or Until a conditional If, along with an On .. GoTo. a condition is broken, as shown in the exam-

Sy Jacques Surveyer n our last tutorial, we looked at Visual Basic (VB) statements in the context of the VB debugger and I mmediate Windows, and how th ey :

In contrast, the For loop is just three lines

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The Do loop is especially powerful in VB because it has two forms. Do /While/Until So the For loop just sums the values in the guarantees at least one iteration of a loop will be done. The second type, Do While/Until ... array Ival. VB provides five types of loop state- Loop, screens the loop condition right at the ments, as shown in Table 2. One of these, top, so it's possible no iterations will be done. the While '... Wend, has been made obso- Both types are useful. When reading buffers. tion. It returns the length of the array, Ival.

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help in understanding how VB statements work and debug programs. Three major VB statement types were emphasized — assignment, conditionals, and

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iterations. In this tutorial, we will spend some time on the iteration or loop statements of VB and return to conditionals and the use of Select Case and how it simplifies a GUI calculator application. Loops, like conditionals, are the bread

ples in Table 2.

long. Note the use of the UboundO func-

Calculator pmgrnm any loop can be done with conditionals like

in the first column of Table 1. But also, as can be clearly seen in Table 1, using loop statements is much easier and less and butter of programming logic. Of course, prone to mistakes. In the conditional Loop

and checking data structures, the first is often used while Do While/Until ... Loop is used in error checking like end of file and others. Unlike the While ... Wend, the For and Do loops provide an Exit statement, The Exit

lete by the Do loop so we will not cover it in any detail. The For Each is used mostly for objects so it will be covered later when we discuss that topic. The For loop, as we have just seen, is used primarily when one needs to count through a series of values often con-

tained in arrays. The Do loop is used to con-

•

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statement is important because often a loop exited and the next statement beyond the will have two or three conditions for exit loop is executed. You can see this by trying it that need to be tested somewhere in the yourself using VB's debugger as outlined in body of the loop. A test like If xx < xMin then the last tutodal. Exit Do causes the loop to be immediately

quickly become quite complicated and obscure to follow.

a nd just go to the next iteration in th e

VB does not have a Continue statement, but its very powerful Select Caseconditional statement fills in quite well in many cases.

loop. One can approximate this with nested Ifs but the logic of the nesting can

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NOVEMBER 1999 THE COMPUTER PAPER GREATER TORONTO EDfTION www.tc .ca

ana ian e ewor

A conference you don't have to go to Iy Sob Fortler

The day will highlight the positive impacts of telework on Canada's workforce, environhe Canadian Telework Association ment, transport and economic development. (CTA) is holding a conference Oct. 27 Those highlights include helping employers and you are invited. However, you attain business goals by reducing office-space can't get to it by car or bus because there is costs,turnover, absenteeism, stress, and no physical conference location. employee traveling time and expenses.For the The only way to attend this event is to employee, the positive impacts indude d rive the i n f ormation h i ghway t o t h e improved productivity, morale and work/life Canadian T e lework D a y Web Si te balance. Telework also helps companies act as (hltp Jtwww.ivc.ca/td99.html). The site will host good corporate citizens by reducing the numan Internet-based celebration of Canada's ber of people commuting. one million teleworkers, their employers, as well as select telework initiatives. The site Who Is teleworh day for? w ill a l s o f e ature e n dorsements f r o m Canadian Telework Day is for anyone interCanadian politicians, business leaders, and ested in telework, including those who are members of the international community. already participating in this type of work, future teleworkers, their managers„and busiTeleworla benefits ness and government leaders who underTelework Day was developed by the CTA to stand that telework holds the potential to provide Canadians with information about fundamentally improve our economy, cities, telework — employees working from homeclimate, transportation and health systems, and its many benefits. as well as working and personal lives.

CORP RATE WEB DEVELOPMEN ' ee

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•

Thanks to i nformation technology, rather teiework, even on a part-time basis, Canada's one-million strong teleworkforce is than get a pay raise of up to 10 percent. expected to grow by 50 percent by the year • Th e positive impacts of working at home 2001. Telework is a reality that is becoming far outweigh the negative impacts, espedifficult for employers to ignore. cially with respect to finances„ family life, time pressures and worldng hours. • M ost t eleworkers split t h e i r w o r k Interest In teleworh high Findings from an EKOS Research study indibetween home and office, working part cate Canadian are enormously of the week in each.

employe es

receptive to telework, and that it has enor-

mous implications for employee recruit-

"These are the hnds of findings which are about a sizeable number of employees who could be lured away to another company or make many of them pay doser attention to would be willing to trade off pay increases, telework and see it as a strategic way to recruit We are also talking about employees who for or hold on to key says Frank the most part are satisfied with their jobs." Graves, president of EKOSResearch Associates. Among the EKOS Research findings: Joining the CTA • Fifty-five percent of Canadian employees The CTA is a non-profit association dedicatwant to telework. ed to promoting telework in Canada. • Sixty-three percent expect to telework in Members include individuals, academics, the future. corporations of all sizes, and all levels of gov• Mo re than 50 percent of Canadian ernments. Membership is free and you can employees feel their jobs, or parts of their join online (hiip Jlwww.ivc.ca). 0 jobs are "teleworkable," even if for only one day a month. Bob Pottier is president of theCanadianTelework hard for employers not to notice. They might

emploeyes,"

•

' Web Site Development ';, e Web Design 8a Graphics : • E-Commerce Solutions : • Database Integration ' •Web Site Maintenance

Graves says, "Even if we were to discount the numbers significantly, we are still talking

ment, retention and compensation.

Fo r ty-three percent would switch jobs if Association, and sita on the board of the another employer offered them an equiv- Intentabonaf Teiework Association. He is also presialent job, but allowed them to telework. dent of innovisions Canada,atalework consulting A f ull 33 percent of employees would firm, He can be reached at bobfOivc.ca.

•

• •

•

" • Marketing 4 Promotions

•

,. '• Ad vertising Banner Campaigns " e Consulting

•

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work at homeoneor two days aweek work at homemost of the time

'.: 11-~;: work at homeail the time

Ca L L < 9 0 5 > 507. 8151 Now 1 . 88 8 . 7 4 8 . 9 636 9 I

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Source:CanadiansandTelework, leovember t999, EKOSResearch Associates Inc. P

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Part II: More help for mastenng Microsoft's monster suite By Keith Schenglli-Roberts n the October issue of TCP, we looked at four of the hundreds of recent books devoted to Microsoft Office 2000 and its various applications. In this issue we look at another five titles. While this twopart roundup barely scratches the surface of the information available on this popular suite of office software, it should give you an idea of what's out there, and what approaches various authors are taking in tackling the subject. Each title listed here has its own approach, tailored to meet the skill and knowledge of a particular type of users. Deciding what approach is best suit-

ing your time with the Calendar. While

and their functions along the way. learning how to do the task, you learn a This is another good book for beginlot about specific Office 2000 programs ners who find they learn best with goal-

oriented lessons within a regimented schedule.

ed for you is a decision you have to make â&#x20AC;&#x201D; but one that is made easier when you at least have an idea of what is availa ble out there. (Note: Part one of t h i s review can be read online at the TCPWeb

site, http: //www.tcp.ca.) Teach Vottrself ONce 2000 in 2'l Days

buve You

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Completely

limps

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Author. Laurie Ulrich Publisher: Sams ISBN: 0-672-31448-7 Softcover 668 pages 1999 Includes CD-ROM Price: $44.95 This book takes an approach similar to

thatof Sams' Teach YourselfMicrosoftOffice

2000 in 24 Hours,which was reviewed in the October issue. Essentially, instead of breaking topics up into hours of individual lessons, this book breaks them into days of individual lessons, which are about the same length as those in the guide from Sams. Each chapter is a "day," and each day provides a lesson on a particular Office 2000 feature. The author also works as a computer

teaw sm ~

teacher, specializing in Microsoft Office, and it shows â&#x20AC;&#x201D; she uses her experience in

the classroom well, addressing topics of practical interest to the beginning user. Each lesson focuses on a particular goal,

and lays out the steps necessary to achieve it. Topics include- enhancing a basic Word document, building a spreadsheetin an Excel workbook, and manag-

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tions, and even includes a good section on creating Visual Basic for Applications scripts to help automate common tasks. All in all, this is a solid book on Office 2000 for those who are ready to move

Peter Norton's Complete 4Ndde to Microsoft ONce 2000

Maeg&hea .

beyond the basics. Peter Norton would be proud.

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The Complete Reference:ONce 2000 Author: Stephen L Nelson Publi sher.Osboume

I I

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III Edmonton, AB TSJ 1Z5 1-877-833-3388

Part of the OA Croup.

This tome is the heftiest of the nine titles

Softcover 792 pages 1999

reviewed in this two-part roundup. If you have to know just about everything about Office 2000, this is the book for you. There are two ways to tackle this text: read it straight through, working with the sample documents and templates on the included CD-ROM; or approach it as a reference when you need more detail about a specific Office 2000 function. The Coinpletr

Price: $44.95

Reference is liberally illustrated and seems to

Author: PeterNorton, Jill Freezeand WayneFreeze Publisher. Sams ISBN: iHI72-31174-7

cover the gamut of likely uses for Office 2000 applications: desktop publishing, writing scholarly papers in Word, developing advanced modeling techniques in Excel, customizing a presentation in PowerPoint, and so on. The book approaches a program's Norton contributes much these days to the functions the way most users would. Despite its title, this reference is not as two-decadewld series of books, they continue to bear his name and to be synonymous "complete" as it claims, paying only scant with good, practical advice aimed at "non- attention to FrontPage and the other "secondary" programs in the suite. However, if dummies." This title is typical of previous books in you like a book that is otherwise thorough the series. It was written, for the most part, and taskwriented, this is probably the book by two long-time computer book veterans for you. jill and Wayne Freeze, who together have written a dozen technology titles. The ONce 2000 Made Easy Microsoft Office guide is aimed at the inter- Author. AlanNeibauer sher.Osboume mediate professional user; one who has Publi some experience with a previous incarna- ISBN: 0-07-882585-7 tion of Microsoft Office, and who wants to Softcover 644 pages 1999 get up to speed quickly on the latest edition Price: $39.95 of the suite. The book covers all of the major pro- The sub-title for this book isThe Basics and grams in the suite: Word, Excel, Outlook, Beyond, which pretty much sums up its PowerPoint, Publisher and Acct. After cov- approach. Made Easy is geared primarily ering some of the basics of installation and towards beginning Office 2000 users, stepcustomizing the look and feel of Office appli- ping them through the various functions in cations and cross-program applets, it gets each application. Anybody who has been involved with computers for any length of time will recognize Peter Norton's face, which has long graced the packaging of Norton utility software and books. While it is highly doubtful that

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From: TheLearning Co, Tel: 510-792-2101. http: //www.learningco.corn Minimum system requirements: PC with Windows 95/96,or Power Mac with System 7.5.1, Street price: $45

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the keyboard but each has his or her own key that works like a quiz show buzzer. Buzz first and you get to answer questions that give

you knowledge points; answer incorrectly and you lose capture points, which are

quick play and complexity of strategy games. Over the past few years, the Learning quickly and with comprehension to answer Co. has sought to correct this and has come From an educational perspective, both this feature and the fact that kids must read

the questions within a time limit strengthens both reading and listening skills. This is par-

closer t h a n e v e r wi t h Thi n k g u i ck Challenge. This game pushes the competiticularly important for kids who have trouble tive "fun" quotient a notch closer toward

important when apprehending Carmen. The ThinkQuick Challenge moves away concentrating on reading, listening and fol- that of pure gaming. from the geographical focus of previous lowing instructions„or for those with an But the proof of the pudding is in the Carrnen Sandiego titles. While players still identifiable attention deficit disorder. The tasting: after three hours of play,my 10- and travel virtually through 13 countries to find game format and comp'etition provides a 13-year-old boys were still giggling, whoopclues, the questions in this game are not lim- wonderful motivator for these kids. ing and alternating between helping each ited to geography. In each country, players Thinkguick Challenge includes 30 "mis- other catch Carmen Sandiego and fighting to are asked one geography question and one sions," seven subject categories, and nine see who could answer questions first, on another topic, such as English, history, life science, physical science, art, music or

question formats that work together to provide more variety. Additional questions can

For Canadians, the one flaw of this game

is its concentration dn U.S. history and

language arts. also be imported. geography. Canadian kids are likely to be The Carmen Sandiego makeover goes stumped when, for example, they are asked The narrators in this game are the KnowBots (knowledge robots), who provide beyond the questions, content and format: to rnatch the names with the shapes of wacky instructions and encouragement and

complain loudly when kids jump the starting gate, They also explain answers with additional information that can come in useful

for subsequent questions.

ThinkQuick Challenge retires the 1950s detective look of previous titles and takes on

a new futuristic design, One complaint kids have with many educational games is that they lack the

states in the U.S. Since The Learning Co.

sells software around the world, it is surprising that it does not develop "home" versions and international versions of its popular educational titles. 0

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Psion netBook for mobile nehvorking Hot on the heels of its recently released Series Smx handheld, Pelon has announced a secemd device based on the EPOS operating system. The netBook should be available around the end of October.

SpecNcatlons compared Peion HP 88$eah Jemalgjli

By jim Omura

Size cm:

Weight kg: 1.15

(lb.)

etability. The netBook has a 190 MHz Intel StrongARM SA-1100 processor, a 640x480 color backlit P&1 LCD screen with stylus

developed by Symbian and Psion. input, and a standard layout keyboard. Psion's experience in industrial and Evident from its name, Psion is targeting enterprise computing shows in its unique this device at the growing market of remote use of unpackaged software. The applications network computing. This enterprise market are not bundled and installed, but are loaded includes insurance, banking, healthcare and according to the user's needs. Programming utility corporations. environments indude C++ to native code, Key features for users are its portability, Symbian's OPL programming language and instant on, lack of hard or floppy drives, Java. The Java support is noteworthy, conhardware reliability, and the reliable and sisting of an official Sun Java runtime enviadvanced EPOC software, which was jointly ronment with JVM and class Bbraries. The

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lthoughthe Psion netBook is smaller than many of the Windows CE "Jupiter" products it will likely compete with, it makes no pretense of pock-

But Value Mid-Ranie

2 3 .5x18.2x3.7

devices. An optional "flatbed" docking station allows for quick connection to power and serial ports at base locations. Psion devices are known for their long real-world battery life. Psion claims the netBook, which is powered by a rechargeable lithium-ion battery pack, will typically run for up to 10 hours and needs only 2.5 hours for a full recharge.

// //4OPTIBASE NCI'hCIOFC Multimedia Inc. Phone: (416) 490-6516 E-illail: info@bernclaracoin hllp:ttwww.hernclare.corn

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•

THE COMPUTER PAPER GREATER TORONTO EDITION www.

.ca NOVEMBER 1999

HANDHOLD IeCs

Psion Smx: handheld without peer • an NEC MP~ w i t h a 33 MHz NKC MIPS Vr4101 CPU, with an OS upgrade

By Jim Omura

Pslon Series Ssnx From: Pslon Inc, e closest "pocket-size" computers Tel: 800-997-7466.htlpJhvww,pslon.corn/ with keyboards to the Psion Series Smx Suggestedretail price: $809(convertedfrom are Psion's own Series 3mx and a handUS$549) ful of Windows CK devices, such as the Basic slsaclflcatlons Compaq C Series 2010c or Hewlett-Packard's Size: 17x9x2.3 cm

Jornada 820. But with their bulkier size, the etable," and the n't

h ave t h e

p ower of

~ , .-'.»

the

ried through to the keyboard in the new

ROM/RAM: 10 MB/16 MB Batteries: two AA, or one CR-2032 Controls: 53 keys, three buttons, 14 silk screen symbols, stylus and touch

or the EPOC32

technology that

design, are pure styling. System integration seems to be more complete on this unit. When I first tested the

screen.

is a growing force in the smartphone and

Pros: State-of-the-art pocket

sion capability and third-party long battery life.

Cons:LargecomparedIoPalm devices. Monochrome.Awkwardhandling.

A variety of comparisons were made

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a Compaq C-Series 2010c with a 75 MHz

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daims the screen contrast has improved over the original Series 5, but it is still not as bright as a state-of-the-art Pahn IHx screen.

between this unit and: MIPS R3900 CPU, running Windows CE 2.0 with Service Pack 1;

Internet Access

".htrn" file would not launch the browser.

plays the file, JPEG images were similarly displayed by tapping on ".jpg" files. I can't say how many file types are actually supported, but it's encouraging to see progress. Psion

support .Fast,goodsoundsystem and

•

Unlimited

Series 5, I found double-tapping on an "html" file brings up the browser and dis-

ferences between the keyboards, but the ROM image is substantially the same in both versions, with the exception of the spell checking database.

Bette'Geeef,'N/N8, IJBethr SntNNaN.

On the Series 5mx tapping on an ".htm" or

computer with keyboardand touch-screen.Goodexpan-

wireless handheld world. The handheld market may be heating up again, but for now, the Series 5mx occupies a unique niche. We tested the British version of the Psion Series Smx, which differs slightly from the North American version. There are some dif-

Series 5. The new silver paint finish is more functional than the original grey rubber surface which had wear problems. The dark bare plastic surfaces and accents, which are car-

System software:EPOCVersion 1.05(250)

advantage of C ompac t j , , Flash cards

a Palm Illx running Palmos 3.1.1; and the original Psion Series 5.

1II©C •

commonly noted irritations of the original

sitive. Processoc 36.864 MHzARM710T

Series Smx, the

to Windows CK 2.0 with Service Pack 1;

Small chanles make bill difference The Series Smx has been refined throughout. The many smail changes eliminate fhe most

(6.63x3.51 x0,9 in.) Weight (with batlenes): 350g(12.25 oz.) Screen: 13.3x5 cm(5.25x2 in.), LCD,640x240 pixel resolution, 16-greylevels, backllt, touchsen-

CE devices can hardly claim to be "pockSeries 3mx does-

• •

While usable, it's disappointing. In superficial tests of the sound capabilities, I found the quality seems to have

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' 4":"

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Illx to convert to a beamable form, and it

original Series 3 calculator.

seemed to take even longer — approximately 30 minutes — for the Series 5mx to unpackage and file them after they were received. Personal information manaoment Unlike in previous Psion products, the Contacts in the Series Smx are not compiled in a straightforward, general database appli-

The only new capability I noticed in the spreadsheet application was a sort function, Since it is already a program as powerful as early Lotus 1-2-3, it's hard to complain, but multi-sheet books with cross-sheet references would add significantly to its usefulness, particularly if combined with suitable conversions from desktop spreadsheets.

cation. Such a database is still induded, but

the Contacts database fields are apparently

' u saw vaarar

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improved. Compared to a Compaq C4eries Looking at the PIM software overall, the 2010c, the Series Smx sound is crisper and two features lacking throughout are item-tohas less apparent noise. item linking, which allows quick access to A lot of attention has been paid to this related items like addresses for people unit's connectivity and integration with attending a meeting; and categories, which desktop computers. According to the docu- are quicker to use than multiple files. mentation, Message Suite 2.3 will synchronize with M i crosoft Exchange, Outlook General applkatlons 97/98, and Lotus cc:Mail. The word processor is a fairly complete application and includes the ability to Infrared beaming insert sketches, graphs, spreadsheets and Using the Series Smx's infrared feature, I sound clips. Template support for form lettransferred files to and from a Palm IIIx, an ters is a new addition, as is an outline view NEC MP400, and a Compaq C Series 2010c. mode. The latter was disappointing because The Series Smx supports vCard, vCalendar, it did not include any editing capability. A IrObex standards. So while transfers of simple single level of bulleted paragraphs is suptext files to and from the Palm Ilh all failed, ported independent of the outline view I succeeded in beaming individual Contact capability. items in both directions. i then tried beaming The Series Smx has a unique calculator large bulk groups of Contacts from the Pahn that is a combination of an algebraic scienIllx, and eventually moved more than 600 tific calculator with parentheses and a virtuitems in a single beam. However, larger al paper-tape desk calculator. This feature groups of items took a long time for the Palm appears to be substantially rewritten from

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probably being caused by deviation from current standards by the makers of the cards.

Are yoa thre4 of lowwaail agnstems OR loolchei for htlh~ e l systems

Now

Yonr Searele ls OVER

Hopefully, Psion will either come out with a list of devices that are known to work and are recommended, or a list of devices that are known not to work

CusroM SY s rEM C O N PISURATIDN. NEtwoRKINS, TRQ U B LE BHooTIN

although it's great to have Java, I believe it

Conclusions

would have been better to put the effort into

The Psion Series 5 handheld computer was

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128-bit encryption and Javascript.

the first major product in the market based

problems. The most prominent are mishandling "CR M endwf-line characters in "pre M sections, and a bug from the 1.0 version, which sometimes recreates old folders. Also,

Overall, the new browser is still one of

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the best HTML browsers on the market. It' s and was widely praised. When I first tried equal to, but d i fferent than, Microsoft's one, I was very impressed with it, but there were drawbacks I felt needed to be Pocket Internet Explorer. addressed.The Series Smx has successfully Shortcomings corrected most shortcomings of the earlier ting and writing to some Flash memory

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founders). The Visor boasts a feature not pre- smart card readers, and games. The other sent on the Palm handhelds: an expansion thing that sets the Visor apart is pricing, with slot, the Springboard, which allows people to models starting at US$149. Since the Visor products are based on the leading 3Com Palm Computing platform add modules, including MP3 audio players, digital cameras, pagers and wireless modems, Palm Computing platform, they can run the (which was developed by Handspring's global positioning systems, voice recorders, programs and access data used on all Palm

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Peanutpress plans books modules On th e

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Peanutpress announced plans to make its library of electronic books available for Visor users. It seems natural that the electronic publisher, which has had success

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HANOHKLD PCs

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3Com to spin off Palm Computing Network technology giant 3Com has announced a major restructuring, with plans to make its handheld Palm Computing division an independent company. According to 3Com chairman and chief executive, Eric Benhamou, "Creating the industry's first independent, publicly traded handheld computing company is a significant milestone, reflecting both the current success and the future potential of our Palm business. Further, the formation of two distinct companies, each with greater flexibility, agility and focus, is expected to create more value for our shareholders, customers and employees." Since acquiring the Palm technology in 1997, 3Com has sold more than five million of the tiny handheld computers. In addition to 3Com's revenues from Palm computer sales, thousands of third-party developers, solution providers, resellers and business partners have generated further billions of dollars in Palm-related business. Benhamou terms this phenomenon of a lucrative Palm Pilot market as the "Palm Economy."

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modem manufacturer USRobotics, which was done just before the modem market became a low-margin sector, facing obsolescence due to high bandwidth alternatives

•

With a renewed focus on its core networking products, the spin off of Palm Computing may provide 3Com with the opportunity to improve its competitiveness and profitability against networking rivals, such as Cisco and Lucent. 3Com expects to hold an IPO in January, according to Janice Roberts, senior vicepresident of business development at 3Com. More shares will be sold to 3Com shareholders in the four to six months following the IPO. Benhamou says a chairman and chief executive officer for Palm Computing will named in the next few months. James Barksdale, former chief executive of Netscape Communications and Gordon Campbell, president and chairman of Techfarm, will become members of Palm's board of directors. Benhamou also briefly endorsed the release of a Palm rival product, the Visor, by two Palm developers, who left 3Com to create their own company, Handspring Inc.

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GENEVA, Switzerland (NII) — Nortel Networks has developed a mobile phone software environment that allows carriers to extend PC network calendaring and messaging functionality to digital handsets. Known as Mobile Desktop, the PC server-based software uses the network's existing Short Message Service Center (SMSC) and Web site to provide calendar updates and email notification from Microsoft

tion of new email messages received, all filtered according to their requirements. Using the technology, email notifications, for example, can be limited to urgent messages, or to messages from the boss or other, very important individuals. Vice said Mobile Desktop can combine as many as three SMS messages —typically limited to around 150 characters — into a single message of up to 450 characters. Outlook and Lntus Notes to any digital This, he said, is particularly useful for mobile handset. email notifications, where a longer excerpt John Vice, vice-president of Nortel including the subject and the first few paraNetworks' wireless division, said the tech- graphs can often provide enough informanology gives cellular networks a low-cost tion to respond to a request without having method of entry into the networking to access the entire message. world. The software also identifies and Vice says the technology offers carriers includes a telephone number with each an opportunity for generating new rev- message whee available, allowing immedienues and higher minutes of use, simply ate call back to the originator of an email because it delivers great value to sub message or meeting request with a touch of scribers. Since no additional hardware is the send button on the handset. required, it enhances the value of service Nortel said that, because Mobile =

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Meet every Saturday morning at Cy's house. Looung for people to join from Toronto, currently our groupnowvaries 18-25 membem to swapcomputer ideas, tips and generallyhave agoodtime. NO Charge! Ag you haveto do is payfor your breakfastwhenweline upaplaceto hold our meetings.Pleaseemail bobdutrueudirect.corn. N.Y.S. E.- NEWMARKET YORK SIMCOE EXCHANG E—Investment Club meeting monthly in Newmarket, discuss trends, ideas and investmentstrategies. Contact Steve (905)953-2501pafi etO canadacom. PERSONALCOMPUTER CLUBOFTORONTO (PCCT)meets 3rd Tuesdayof each month at 7pm, North York Memorial CommunityHall, 5110YongeSt, onefloor below the Central Ubrary. $5 for nonmembers.Call(416) 633-6971.BBS(416) 636-6394. SOCIETYOF INTERNET PROFESSIONALS (SIP) httpy/www.netpro.org Networking party at VineyardsLounge, ground floor Metro Hall, King & John Sts., 6-9pm. RSVPwould beappreciated;pleasesend an e-mail messagewith your nameand

company to founder@netpro.org. TAF (TorontoAtari Federation) meets 3rd Wednesday of each month between September andJuneintheRoseRoom of the NorthYorkCity Centreunderneath the Central Library. atthe NorthYork subway stop. Themeetings areheldfrom 6:30pm to 10:30 pm TAFs mail address is suite 1402, 45 Grenoble Drive, Don Mills, Toronto,Ontario,M3C1C4, andoureMail address isdave.leelaf/fin.orgTAF'sBBS AF Online)canbereachedat (416) 421999 [Bent-t, 28800) and TAPSphone numbersare(416) 533-0504or 766<743. TAF's Web Page can be found at http://www.interlog.corn /-schrist/taf April's meeting will be lookingat emulation, NIAC'sPC' , sandAtari's! THE MISSISSAUGACOMPUTER CLUB

meetsthefirst Wednesdayof everymonth at the Bumham thorpe Community Center, 1500GufiedenDr.1 block eastofDixieand one block south of Burnhamthorpe,at 7:30pm,for moreinformation seeourweb page at httpi/welcome.to/tmcc, oremail at tmcc@idirectca,youmayalso usethe

free BBS at (905)8404)595. THE TORONTOACT! USER GROUP.For more information e-maik vickiv©passportca Call: (416)761-1963or Fec(416) 761-1530. THE TORONTOPOWERBUILDER USER GROUP, in conjunction withSybaseInc., is hosting a Power Builder Training Confer ence on Monday November15 in Toronto. Please visit their web site at www.interlog.corn/-tpbugfor more information. IT-IS TOASTMAS TERS meets every Tuesday,6:15pm,Manulife Building, Syd Jackson Theater, 200 Bloor St. East, Toronto. TheIT-ISToastmasters is anonprofit clubfor technologyindustry workers who want to improvetheir speaking, listening, communication and leadership skills. Check the web site for location changes and more information. www.amegory.corn/toastmasters. TORONTO CYBERSPACELI ONS CLUB. World's 1st InternetServiceClub. Multicultural membership, interested in community-service projects. Meetings in person and on IRC. Educational meetings. $75. annualfees.Contact: RogerRoberts, 416-515-9324, email roar@cyberlions.corn, visit www.cyberlions.corn. TORONTOOS/2 USER'S GROUP meets 2ndThursday ofeach month,7-10pm, IBM Canada Building, 3600SteelesAveE in the auditorium. Free.Call (416) 2993410. E~ail: t02@io.org wwtrhttpy/ www.io.org/-to2. OTTAWASAS USERS GROUP (OSUG), Contact Winfried Jakob(e613-231-8503 ext 236, Infoline:613-231-9503.ext 6787, fax: 613-2314526 Attention: OSUG, emaiko sug©can.sas.corn. Meetings: call Infoline forannouncements. WOODSTOCKCOMPUTER USERS CLUB. We meetthe1stTuesdayof eachmonthat Working World Training Centre in Woodstock(located in theBlandford Mall). Therearemapsto ourlocation onourweb site at www.wcuc.org (currently under construction). Next Meeting: Tuesday, October 5,1999Topic: GIZMOSandVideo Fun, presented byKevin Procter.

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Plan eteerInternet..............................................www.planeteer.corn PlatinumComputer Network.. ..www.platinumcomputercom PositiveElectronics..........,......,.......................www.positivepc.corn Prentice-Hall.„......................................www.prentice-halLcom PunchMedia.............,.......................„.„.......www.punchmedia.corn RocketComputerSystems................www. webhomidirectmm/~761 Roge5Computer Technology. Ryelle .....,.........,... ...................................,...........www.ryelle.corn Samsung...,..........,..........,.....,...............,..www.samsungcanada.corn Scarborough................................wwwscarboroughcomp.corn SignaComputer.....,...„..„.....,...............,...,.....,....,......wwwsignacom SimmplyMacs...........................................www.simmplymacs.corn SkyNet..................,........,........................,...www.skynetsystem.corn Sonnam Computer Network. . ......................www.sonnanLcom SteinbergCanadaInc...,...........:.........,.........www.ca.steinberg.net Stupid Computer..........,..........,............www.stupidcomputers.corn Subscription .................................................................wwwtcp.ca Surf TheNet...............................................................,..www.stn.net TamcoTechnologies....,........,...................,........www.tamcotec.corn Tatun g.....,............................................„,...,.....,.......wwwtatung.corn The ComputerDepot ................wwwthe-computer-depotcom TheComputerEdge.........„.....,........„www.computer-edge.corn TheConnection ......,...„.......,...,.„......„..........,www.connection.corn ThroneComputers...„.......,........., ...... ........wwwthronecom Tomken Technologies,.....,........www tomkentechnologies.corn TorontekLtd................................,.....,.......www.dealerchain.corn Toronto Image Works.............wwwtorontoimageworks.corn Toronto School ofBusiness...........,.............www.ibschooLcom TorontoW ........,.........www torontowebgrrls.corn Trainsoft............,.............................,.........,....wwwtrainsoft.org Tribus ....,...,.....,........„.....www.icacomp.corn/customers/tribus/ Trios TrainingCentres,...........................,..........,........wwwtrios.ca Turbocom Computers ..wwwwebhomeidirectcom/-turbocom U of T bookstore............www.utpress.utoronto.ca/bookstore/ Ultinet ...........,..............................................„.....„.....www.ultinet.ca Unistar MicroTechnologies...............„.„www.unistar-micro.corn Velocet ..............,................„..............,....................www velocetca Viewsonic......,....,....„...,.....,..............................wwwviewsonic.corn Webhosting.corn.....„............ ...,...........www.dynamicweb.ca Wintel.............„...............,.....,....wwwaracnet net/-wintel WintronicComputersPlus. ..wwwwintroniccomputerscom Wcrldsoxsapest Comp.Wbrehm ....webhomidirectmm/+pi Xincon ..................................................,. www computemy.corn XtremePeripherals................................,.....,www.xtremetcom Y2KComputers.................,...........,..wwwy2kcomputersinc.corn YesComputer.......,.............................w wyw escom puter corn YHCCassette Industrial Ltd............,....,.wwwaccessvcom/-yhc YongeComputers,....„........,...,,...,......wwwyongecomputers.corn ZodiacSystems........,.„,...„.„........,.....,....,.......wwwlodlacSys.corn

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ACCO UNTING ACCPAC International ............,......,..... 77

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rni! Email can be a delight, a blight,

a vital tool, a curse, ol' a combination of all of the above..

How do we make time for having a life, without inviting email guilty By Jeff Evans

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years, with whom I cor-

respond occasionally via

Ghosts lnthe machine

email. Sometimes,when

Hundreds of millions of people around the

a response to my last note is a long time in coming, it contains an apologetic comment from the writer about having taken so long

to reply. I feel the same way when I see dozens of unread, unanswered messages in my inbox.. These are examples of a rapidly spreading modem epidemic: email guilt.

answer their ietters. Impatience. Disappointment. Annoyance. And, eventually, indifference. How many people who I hadn't directly contacted with m y c h anged email a d dress now hated me, or had simply given

world now have an email address. Many up on mey people have many addresses at once (one for home, one for school, one for work). As we The world wide move, change jobs and schools and Internet waste of time, part deux . service providers, we often leave behind After thinking about this over the weekend, email ghost towns, online landscapes I considered asking for the huge blob of with cities of old email addresses that continue to attract mail even though

unread mail to be directed to my re-estab-

lished account, I was informed by the IT no one will ever live there again. department that i t h a d m eantime been When I left the employ of The deleted from the email server once the Compurrr Paperin April to pursue a four- mixup was discovered, but was probably still Yea, verily, thou hast malll nth contract with a software publisher, available on a backup. In the olden days, sending and receiving I paused, and did some mail (" snail mail" as we now call it) was a my access to the company email system was off the day I left. I simply assumed that quick calculations: 1,700 laborious, expensive, slow and chancy busiwas the end of the story. messages, at 30 seconds each ness, assuming, of course, to open, look at and decide Not so. that one even knew how When I returned to what to do with, worked out to read or write. Paper was work for the company in to more than 14 hours of rare and costly, quill pens early September, I talked to work With lunch and time to go to the had to be sharpened, mail the IT (information tech- washroom, it would take two full days to get coaches were robbed, mail nology) department on a caught up. I could think of lots of better boats sank and the mail ways to spend two whole days. I Friday a f t e rnoon was eaten by fish. You realshrugged and thought, as New Yorkers about re-establishly had to want to send a are fond of saying,• n"Fuggedaboutit."n ing my jefMtcp.ca letter to justify going to

The Internet has turned mail from a

special event

the trouble. If and when a letter actually arrived, it was a major event.

Governments r a nging from the Roman Empire to

Imperial C h i na

and

into an often

valueless or even detested commodity

email account. I was greeted with a stern "Oh, comment:

you! Are you going to do something about the 1,700

messages in your mailbox?"

The question was asked in accusing t o n es . ONE THOUSAND SEVEN HUND UNREAD MESSAGES! What on Earth

Genghis Khan's Mongols recognized th e c r u cial importance of establishing an efficient mail service to maintain the rule of the state. Interfering with the mail was often a capital

wasour IT guy talking about'? I'd only been

back for a day! It developed that although my access to

punishment offence. Much of the New

Between a rock and a hard place ' Common courtesy demands that one respond promptly and politely to phone calls and letters, It's the right thing, the professional thing, to do. However, email multiplies like some hyperactive weed on our

computers, demanding a response but also demanding an often ridiculous portion of our time. Some email is plainly unworthy — auto-

mated spam from companies trying to hook

us with get-rich-quick schemes or smut sites that slip through our ISP's filters. Some is minor software bug). Messages had plainly worth ou r i m mediate attention: continued to pile up, day after day, responses to our own messages, mail from month after month. Messages from people we know or care about. public relations agencies for major A huge amount of mail„howp' technology companies, from jour- e ver, is n e ither v i ta l n o r n alism coHeagues around t h e worthless, it inhabits a gray rid, from readers, friends and family area of value. mernbers. My mind reeled as I imagined the hun- Email guilt, he yonel dreds of writers' emotional or professional I propose that we look to the Golden Rule for responses to my absolute unwillingness to our response to the email burden. "Do unto others what you would have them do unto

my company email had been terminated,

Testament portion of The Biblewas compiled from letters written to congregations of the early Christian church by the apostles. Mail mattered. At the end of the 20th century, the Internet has turned mail from

the mailbox itself had not been dosed (a

. +'

a special event toto an often value-

Campoaa

commo dity,

less or even detested The technology that makes creating mail

almost effortless perversely makes dealing with the resulting deluge of communication almost impossible. In general, the more mail one receives, the less one appreciates receiv-

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you." If you send an email, recognize that

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the technology that enables your mail also puts a burden on the recipient that may them to fail t o respond. Forgive them. And, if you receive more email than you can deal with, forgive yourself for not always answering. Life is too short to spend it answering email.

comp el

As for me, I rest uneasily with the knowledge that in a disc box somewhere in the

office is a CD-ROM with four months worth of the world trying to talk to me, Maybe I should ask for it, just to take a peek at the message headers to make sure I didn't miss

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