2000 11 The Computer Paper - BC Edition by The Computer Paper

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C anada s Comp u ter I n f o r m a t i o n S o u r c e B.C. EDITION ILOWER MAINLAND) NOVEMBER 2000 VOLUME 13 NO. 11

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The

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Canada's Computer I n f o r m a t i o n Sour ce

BC EDITION NOVEMBER2000

~O' 3

6 From the Editor

78 AppleMews: Cache design adds value to igook

8 Letters

78 XChat: full-featured IRC client 82 Powerpiant: open source on a silver platter

12 What's Mew 26 Handspring releases cellphone PDA device

100 Dialup is dead, long live broadband

21 New inkjets from HP,Lexmark 22 MediaDepot stores digital creations online

107 The new law in e-town 10D Peeking into online privacy

26 Metamail offers formatted email

110 CanadianTV channelsonline

26 Intei expects to ride out chip recal 10 ISN ends 40-year Olympic run

28 The changing nature ofPC software 28 Softwareforthe new business climate 34 Carvingup the graphics landscape

116 Office Suite Training: Recording Excel data 116 3ava Tutorials: Part 3 More on Java Classes 124 Visual Basic Tutorials: Part 16 Creolinga VBA wizard, Part If 116 Linux for Newbies: Shell scripting

46 DVD-ROMemerges, finally

127 QuickTips:PaintShop Pro

33 Software favourites

127 Handbook provides overview of Web usability

48 Web publishing challenges productivity suites 54 Is Linux in your future? 48 Managing personal information anywhere

132 Advertising Index 128 Marketplace

84 Making wireless mireless Nrelessdatacomm is the next big step 84 Copyright takes a beating on Net

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The golden age in desktop software fwe had run this month's cover three or fouryears ago, it would have contained a dilferent set of artides. Last year, we were still talking comparatively about Product A versus Pmduct B. But even then, it was quite evident that for the 90 percent of the functions most people wanted to use in any piece of persooal computer software, competing productswere about the same. Personally, for entmpie, I switch regularly

between Microsoft Word a n d

C o ral

Word Perfect, and could easily survive with just one, my productivity intact. It's the same case

w ith

Adob e

Photoshop and Coral PhotoPaint or

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LgrH VoiceXpress

and IBM ViaVoice, or Microsoft Excel and lotus 1-2-3. These

have become parity goods, like Ford and Chevy or Pepsiand Coke. These software packages are not identical, and thereare some featuresthat are dearly

superior in specigc environments—which explains Photoshop'scontinued stranglehold on theprofessional yapbic arts market, for example. But for an individual or small business wanting a good tool kit, the feature list is just part of the story. Many of the key ftctors that go into a buying decision reside beyond the feature set of tbe product itself.

We hopeyour everyday work is easier, faster anda lotmore fun. —messageonSun star0fjjce 5.2 installation screen it no longer matters how good the other

products are. They are judged by how good they mimic the leader. Thus, for ol6ce suites, WordPerfect OIEce and Lotus SmartSuite have to trumpet their compatibility with Microsoft OIBce, whereas Microsoft Ofgce nonln't waste breath talking about its compatibiTity with the other two. As we were 6nalizing this issue. we received

a copy of PaintSbop Pro 7born Jascsoftware and StarOI6ce 5.2 from Sun Microsystems. These two products reprtnent the churn that is beginning to upset this present status quo.

The PaintSbop Prostory is akind of sofiware developer's American Dream. It began as shareware, built in the image of Adobe Photoshopbut without the high-end features or the high price tag. Its core features were good enough to attract budget-conscious diy'tal artists, and the product bas evolved into a succmsful retail product in its own right. If you poke around some shareware sites, you' ll discover hundreds of others that are hoping to follow lese into the commercial mainstream. StarOflice, on the other band, is a com-

beginning to realize they can do ag of these things and more, without ending up as dysfunctional outcasts. For example, the internet cafe on the 6rst Boor of tbe building where I work has its PCs running Linux. People seem to be happily working away on those machines. But surely there must be some cost, you might wonder —after all, nothing is ever really kee. At this point, the cost is convenience. A Coral representative told me, a few months afterthe company made WordPerfect 8 for Linux available for free download, that it had also generated a few million dollars in sales of a packaged retail version. People apparently were willing to pay for the convenience of

Then there's tbe rise of adware.This is a variation where the cost of using the software is giving audience to various advertisements that might pop up somewhere in the product's interface. The latest versions of Eudora email reader and LapLink PI'P client are both available as adware. Like the TV model, the programming is free, but you have to sit through the ads. Software is an industry worth billions to the world economy, and we' re not likely to see programming divorced from its commerrial underpinnings.This freeware slurmish isa

small part of what's happening with software development, but it's one that has a visible impact on how we buy and use software. It is another instance of how the Net is changing everything. In this case, the Net is transforming the personal computer from a technology that hosts tools to a technology that delivers services. The developments in software will continue to regect this new focus on services.

having a CD and manuals. The tale is repeated for the various Linux distributions —freely

available, but nicely packagedfor a fee.

Interesting times ahead, David Tanaka, Mitor

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pletely different gambit: good software that doesn't costyou a thing. While shareware might be thought of as the loyal

opposition, hoping to someday grasp the ggnshnf ahnran nnd wershSmnn The desktopsoftware wars are largely over,at least for now. While the winners daim technological superiority, the more salient factors are market share and mind share dominance. These create what political theorists call hegemony —when in Rome.... M arketshare dominance takes on a life of its own, doling out rewards for buying in and imp osing penalties for not. And eventually, we reach a phase—we' re in one now — where

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reiyn of power in the commercial software kingdom, freeware spell s a burn down the castle kind of revolution. If you are working in relative isolation, or can manage external demands for specific types of file formats, why not use Star06icel If all you want to do is 6gure out what your loan payment will be. why not use any one of the &ee loan calculators available on Enance Web sites? Why not use I.inux instead of Windows? People are

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Noteworlby nolagon soltware When you published your evaluation of music notation software (see "Like music to your ears, Part 2" in the September issue), I wonder w h y y o u did not i nc l ude Noteworthy Composer. Its cost is far less than any other you mentioned, at US$39. Ihave been using itfor severalyears now. and it does everything (almost) that I want

it to do, like easy entry, playba«k, MIDI. transposition, classy printout. etc. (but never having used any other,I cannot say

how it «ompares).

the years at no extra charge. I have the impression that it is a hobby of authors Eric and Beth Heile; still, it looks very professional to me. Their Web site is http//wwwatworthr.cam. Alan Craig

to run the newer 4X APG cards on this board at their full speed? I ask this for personal reasons as I have an old Abit BH6 motherboard and a Geforce 256DDR video

card. If this is possible I would be interested in knowing how the 3D benchmark scores ot a 440BX motherboard compare to those achieved using the CULS2 motherboard. Thanks and keep up the good work.

Paster. BX. laster I just finished reading your article on the latest video cards and the latest motherboards in your September issue. You included a 440BX motherboard for comparison. Is it possible to run the 440BX overclocked to

Ross Macrae

Wants to end Ble processlng drudgery Sean Carruthers replies: On most of rhe older BX boards, there wasn't a way ro set a ratio of FSB-ro-AGP (your board may be different, aiid if thereis a way,there'sprobably a BIO S

l33 [MHzi PSB (front-side bus) and set the

Also, I have found the support excellent, and have downloaded several upgrades over

settingfor it), soyou' re preny mu«Alimited to uu AGP bus running at iwo-ihirdi rbe speed of your front-siCk bui. If you're running your BX beard irp ro /33 MHz to match up with the newer Iuie/processors. that means S9 MHz on the AGP side. There may be a BIOS flash update thar would add the ratio, bui I have nor heard that such a thing is available — yer.

AGP multiplier to I:I? Would this allow one

Hi there —here is a scenario: 1. Take 40-50 high-res shots on a digital camera. 2. Download them via USB to your computer 3. Now, if you want to send them to anyone, you have to compress them, one by one, which takes a long time. Do you know of software that allows you to take a bunch of images atonce and «ompress them to a set compression ratio, thus doing away with the tedious task of com-

pressing ea«h one individually? Graham Robins lr. jacques Surveyer replies: This one is easy in eiiber Carel PhoroPainr or Adobe Phoraihop. If you know Visual Basicfor Applications (VBA) i i w i l l be a bi t easier in C arel PhotoPaiur becauseyou can set up a script to

run thej ab in batch mode.The macro facility

vs i

in Pbatoshop wilt abo ger the job done, though. I think Canto Cumulus and ACDSee can also run batchjobs — but check with the veiidors.

Nels to autsben reviser I have come to expect TCP to be a thinly

veiled apologia for the Windows platform

•

and so I was justifiably surprised and yet

thrilled to see a review written by lacques Surveyer of t h e O'Reilly publication, Webmustering in a Nutshell, Second Edition.

Rebslster Domain Names for:

Imagine my chagrin when the typical char-

NOW Jlletn

WAB:

,99

acteristics of an O'Reilly book — the focus on open source software aod real-life solutions — was pilloried by Mr. Surveyer as the

• I

book's main flaws. I reread the review once again to fix the tone of the review in my

mind and immediately came to my conclusion: Mr. Surveyer completely misses the point of the book O'Reilly publishes the vast majority of its books on the software tools surrounding the

[dttun wet drrg}

It's Incredible/ No additional Intefnic Fees

open source movement and bas come, over time, to be seen as an authoritative voice on

•

open source software. In addition, Tim O'Reilly himself is a stalwart personal supporterof open source software and is con-

sidered by many to be one of the spiritual leaders of the "revolution." Por Mr. Surveyer to expect a company that makes almost all of its income supplying information to the open source movement to include chapters on the various

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ic content software packages out on t he m arket i s v er y n aive — tantamount t o expecting a Microsoft publication to give equal shrift to Linux. Rather than a flaw, this open source focus is a definite strength; the book is clearly aimed at O'Reilly's core customers. The proprietary solutions Mr Surveyer

obviousl y feelsare short-changed in coverage are very expensive— generally too expensive for most small businesses to swallow. Training in said tools is also expensive, meaning that any consultant or Webmaster

offering skills in these areas is likely to be out ofthe price range for many of these Continued on page ?0

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IBM ends 40-year Olympic run s with ag good things, IBM's partnership with Olympi«s has come to an nd now thatthe Sydney 2000 games have closed. "IBM concluded that the sizable investment could not be justified any longer by the marketingreturn we were getting," said Mike Quinn, a spokesperson with IBM Canada Ltd. In Markham, Ont. I BM tirst became involved with t h e Olympics with the 1960 Olympic Winter Games held in Squaw Valley, Calif. At those

games IBM provided various technologies. In 1984, Big Blue moved on to become an ollicial sponsor of the games. By 1993, IBM was one of 11 TOPP members (the Olympic Partner Program), providing technology and expertise to help organize and run the games smoothly. Certainly providing the technology and infrastructure needed to nm something of the size and complexity of the summer Olympics is both daunting and expensive. Quinn likens it to running an e-business for a

very large, multi-national company As a TOPP participant, IBM's role was to provide the necessary range of IT services needed to run the Sydney games. That included providing hardware, software, networking, consulting, and system integration. The payol'f for IBM was that it could use the Olympi«s logo in ag of its marketing, including print and television adverusnlg.

RS/6000 and three RS/6000 ASP systems, 720 monitors, 1,650 printers, 1,000 touch-screen monitors, nearly 900 network switches, and software including DB2, Tivoli Enterprise solutions, and Lotus Notes Domino. During the games, the technologies were used to k eep j ournalists, athletes, and Olympic o/Fr«isis up-to-date on what was happening, and to provide event results as

For the Sydney games, IBM provided some

For Olympic fans, IBM set up a fan mail site where they could email wishes and «ongratulations to their favourite Olympic competitors or teams. A Surf Shack was set up in the Olympic Vi1lage so athletes could go and check their email, fan mail, or simply surf the Web. — Tom Venetis

750 PCs,more than 540 Netfinity servers,50

rapidly as possible.

lntgnm Continuedfrompage 8 smaUer employers. So, I must take issue with Mr. Surveyer's review— and not because I love open source, either. Ten minutes on the Web

would have told him all about O'Reilly's catalogue, Tim O'ReiBy's publicly stated politics, and thus the core customers that both hope to serve. Armed with that knowl-

edge, he «ould have assessed the book from the perspective of its intended audience, thereby helping those readers to see if the book is worthwhile to them. As it sits now, all they know is that the book isn't worthwhile to Mr. Surveyer — a mostly useless fact given his obvious bias. Matthew Yeo facquesSurveyor replies: Mr. Yeo nnforrnnate/y missedthe whole point of tbe review. As I state in my review's summary line: I n

snm, ir maybea caseof misnomer: as 'Open Source Webmaster in a Nutshell' the book rates a 4.2 out of 5; as Webmastcr in a

Only replace the colours you wear out.

Nutshell it's a3.3 on/ of 5." lf O'Reilly bad not mis-named thebook, perhapstherewould be no disagreement.And no one can say tlrot reading O'Reilly automatically means open source as witnessedby tbe publisher's many tomasabout proprietary Microsoft, and to a lesser exten, Oracle and

IBM software.

Corrections In last month's issue on portable computers, we listed the price of the Toshiba Portege 7220CTe at $6,794; this is actually the full list price of the unit, which should be available at retail for substan-

The new Sc)50Color Bubble Jet" Printer featuring Canon's Think Tank System".

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Fora great Irt try the 5450 on (or sue With mdlmdual ink tanks you only replace the colours you Usemost. saving money. And with the built-in ink level sensor you'8 never be embarrassed by unsightly bding. Al 10 ppm (pages per nunute) monochrome and 7 ppm colour you11also be saving nme. Wnh the new 5450 you11never be blue because you had to replace yellow, red and black, too. That's Canon Know How.

tially less. This price also includes the

docking station.

In last month's review of Lexmark's Optra T614 laser printer, we incorrectly stated that it was the first black and white laser printer rated at 25 pages per minute.

Though other printers have previously

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$1,800. In the October Test Lab, we listed the warrantyperiod for Sceptre'sDragongye D98A as three years, which is the warranty period for the D98AB. The D98A we

corer s oinpanw Irmanwk endouiue iei «walkie Tink snnm endcanonKNownow ororindruum of concnfnc.

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Paintghop Pro 6.0 usem. —CanadaCompnfes.corn

Adobe Photoshopso for availability next spring, is based on open TFAIO INags ssoWorris Ossoogromoaorg

pmsident,creative products at CoreL We are launching our new Creative Product line, which willbring cutting edge power and caai'vity to aU our users. Acmss the board, usem will see changes ranging from a dmmatic new look for our box to support foradvanced emerging techThe suite, which will released Nov. 10, intro-

duces a new application: CorelRAVE (Real

access ,splitscreenN/I nternet,pause/replay of

Animated Vector Bliects). According to Coal, the new application uses the familiar CorelDraw interface for creating Macromedia Rash SWFanimation. CorelRAVE allows users to tween live effects over time, generate a timeline of edited

live broadcasts, digital TV recording to hani disk, videoan demand, audio player.email,3D games, digital N/radio, and access to printers. digital cameras and other peripherals. "We bel ieve it's for the home of the future, said Rosenberg. "The PCwill remain in the home but itwon't be the only way to access the

work, and create animated roU-over graphics.

(hap//wwwsonycom) has

announcedthat its new VAIO PictureBook C1VN notebook computer will feature the Cmsoe processor, whose energy-saving capabilities should substantiaUy enhance the notebook PCs battery life. With the new C1VNmodel expected to ship this faU, Sony will be the Rmt to bring the beneRts of the Crusoe processor to North

American consumers. "Atjust 2.2 Ux [about 1 kg],the Picturegook is lightweight, said Mark Hanson, vice-pmsident and generalmanager Rrr VAIO PC products at Sony Electronics. *Couple that with the enhancedbattery Ne Sony is experiencing with Crusoe and consumers get more productive mobile time and greater fiexibirity in how they use their notebooks.' In addition to improved battery life, the new Picturegook features a built-in progmssive scan camera for digital still and video images, and a fuU complement of digital video-editing soR-

open standards we believe application developers can develop services that you can interact with pmgrams in various different ways." Nokia' s new device provides fuU Internet

nologi essuch asSVG and PDF/X."

Sony Electronics

source technologies, including the kinux operating system and the MoiiUa Web browser. So far," said Nokia Ventures communicatinns manager,3yri d Rosenberg, digitalset-top boxes have been propri etary. Now that we'm offering

Othernew features in the suite incWde a new colourmanagement interface, presets for hundreds of eNects and features, In-RIP tmpping and separ ations options. and a customizable worimpace. In addition to the drawing and animation applications, the suite indudes Coral PhotoPaint 10. The suite has a suggested mtail price of USS569, or USS249 for an upgrade version.

—TCPStaff

Whats lsriaoaBflgrSsmroaor Bacgrnology SANTA CLARA, Caii f.— E-Book Systems has launched a new e-book PC application caUed Ripgmwser.Cunently in extended beta test,the Ripgrowser is billed as a regular Web browser thatdoubles up as an e-book viewer. The Rrm says the software aUows users to view theirfavourite Web pages in a book-like format,with 3D pages.

Interne." Media Terminal users will be able to control TV

broadcasts and the Internet using the same remotedevice,allowing them to choose from TV, the Net,emaii,home shopping and other applications. The company has not set a m tailprice for the terminal, but Rosenberg said pricing will be similarto that of a "high-end VCR." He could not saywhether the device wiU be available woAdwide or in certain areas when it hits the retail marketby the end ofthe second quarter2001. —Hewskytas

BNITISOBBgrso 9 olfosu smoso Imnoor

oppositm

The Picturegook runs Microsoft Windows Millennium Edition (Me) operating system, and its softwam bundle includes Sony's MovieShaker

"With Ripgrowser they can finally have it, he said. I-aook is partnering with C lub Photo, Photo.net,and ChinaOnline, to integrate the FlipBrowser technology within ther Web sites. Hipgrowser 1.0 Beta is billed as multimediaenabled for audio and video. It supports page

Apparentl y Jose's testem — novices and pros alike —liked the simplified approach to digital pictur e Rxes.Wh il e the newbies didn't know any better , professionals with a heavy workload wantedto be able to tackle a bunch of problem pica and improve them easily. Paintghop Pro 7 comes with 18 new filters, colour balance presets, and an auto redeye reduction function that lets you choose between human oranimal orbs. Jose says that what's often attained through careful manipulation of colourbalance.contrast and background noise, you can do with the click of a mouse. New Web tools mean an easy way to prepare pictures for online displays. While Pro 6 offered GIF and 3PEG optimization, vemion 7 adds PNG optimization. Take note: Paint Shop Pro is not an end-toend professional program, so it sticks to onscreen colours, like red, green and blue (RGB). If

QuickTime, Micmsoft Wonl 2000, and Adobe Photo Deluxe Business Edition. Also featured are additional Sony applications, incWding Dygatu and PictureGear, which allnw usem to caphne fuU-motion digital video and stiU images for multimedia pmsentations and even video emaiL The Pic turegooks is powered by a 600 MHz Crusoe processor, and has a 12 GB hani drive, 128 MB ofSDRAM, and a dedicated MagicGate Memory Stick mmovable media slot for storing downloaded music files, high-resolution images, and other data.It has suggested retailpri ce of US32,299. —TCPStaf

Cofol IormsabuumoN910soso TO Coral Corp. has unveiled CorelDraw 10 Graphics

Suite, biKing it as the only graphics creation toolthat offem vector animation, page layout, Web publishing, bitmap editing, and Web anima-

tion in one box. "Coretgraw 10 Graphics Suite is far and away

printing and is compatible with aU Internet Explorer 5.01 plug-ins. Its minimum software requirements are a 166 MHz Penrium PC,

Inte rnet Explomr 5.01,32 MB RAM, 9 MB hard diskspace, and MicrosoftWindows 95,98,2000 or NT4.0. Cunently, Ripgrower can be downloaded for free from E-Book Systems Web site (kilp//wwwikpbrmnercom). A Gold version, planned for release later in the year, will be USSI9.95. —Hewsbytes

TfrrisbaIsrisoa Isomo Irsfosmul dlrico H ELSINKI , Fin land Noki — a Cor p. (hap://www.nokia.corn) has introduced its new MediaTerminal,an open standards-based device

thatwillprovide Internet accessand push-button online senrices overbroadcast networks. Nokia said the terminal, which is scheduled

our biggest upgradeever," said Ian LeGrow, viceI'B N CXIEMBER 2000 THE COMPUTERPXPN ac ErXIION wwwca ~ e

scom

PDF workRow including shared PDF annotations; consis tent colour management with Adobe IUustr ator; and streamlined Web workRow with Adobe Gotive. Adobe says the combination of new vector drawing tools with powerful roUover styles allowsfor quick creation of buttons and other

has equally powerful applications for print desi gner, accordingtoAdobe.By applying vec-

enceofturning pagesinstead ofscroUing them.

editing softwam, Intuit Quicken 2000, Apple

tootoptionsbarand preset manager;extensive

but a fair number are professionals. too. And

ware.

bon)Fspages.

doxens of powerful new features including integrated vector functionality, improved Web workRow, and a streamlined interface to improve efiiciency. New featuresannounced in Photoshop 6.0 include: vector shape dmwing with resolutionindependent output; tighter integration with ImageReady 3.0; on-canvas text entry and advanced formatti ng; layer styles and new effects; image warping and distortion; interface enhancementsincluding a new context-sensitive

Webgraphics.

Sang-geng-Ho. I-Book Systems' president, sayse-book readers are looking forthe experi-

automatic ally organizes aU of a user's viewed Web pagesinto a book-like form with pages that can be navigated through like a book.Users can add bookmarks that appearat the side of an e-

leading professional image editing software. According to the company, the release delivers

It' s safe to say that many fans of Jasc Software Inc.'s digital imaging products are novice userswith its latest release, Paintghop Pro 7.0, 3asc is hopingto please both. The new release includes simple tools aimed at novices. such as auto-saturate, auto-scratch and auto-redeye reduction.Though the company was worri ed that advanced users wouid be put off by these one-button solutions,Base's chief executive ofRcer, Chris Tufto says that, during betateshng of Paintghop Pro 7, We found the

As an Internet browser, Ripgrowser 1.0 Beta

Adobe Systems has announced the release of Adobe Photoshop 6.0,a major upgrade to its

Thenew vectorfunctionality in Photoshop 6.0

tordipping pathsto each layerin a photo com-

position, designers can combine crisp msolution-i ndependent text and gmphics with softedgedphotos in ways thatwere previously pos-

sible only with more expensive, high-end systems.In addition,usem can format and output these images as PDF files or directly to Postgcript printers while maintaining the text as crisp, vector type. Adobe Photoshop 6.0 is expected to ship for in Canada this month. It has an estimated street

price of US5609 far ail plafforms (for Marintosh OS 8.5 and up, and PNndows 98, Me, NT4. and 2000), or US$199 to upgrade from an earlier version. —TCPStaff

Sony ufaogaoggosgmwUroo gfokuofsriam SAN FRANCISCO— eMarker.corn LLC, a subsidiary of Sony Electronics Inc, has launched its free

Internet service athtqr//wvmridarker.com. EMarker.corn says the online service puts an end to the most frustmting part of hearing a song onthe radio— not knowing the title of a Conrinued on page 2/

you' re looking for pre-press quality, find an appl ication capable of cyan, magenta, yellow and black (CMYK) manipulation. Paintghop Pro 7.0's minimum system mquirementsincWde a 133 MHz processor, 73 MB of harddrive space,and 32 MB of RAM. It has a suggestedprice or5150, or560 to upgrade from

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New inkjets from HP, Lexmark Dy Sean Caranghers Newlekk~chassl Deshlet SSOCxl From;Hew(ett-PackardCompany Tel. 800.387-3867hltp//wow ho.com Estimatedstreet Pn<e559999 Hewlett-Packard's Desk)et line is one of the most respected in the inkjet printer category and the 990Cxi, an update to the award-winning Desk)et 970Cse, is bound to get the same respect. it's a professional-level inkjet that will also appeal to the demanding home user, especially anyone interested in photoquality output. This model looks like the 970Cse, but with some improvements under the hood. First is an automatic paper sensor to determ ine thegrade of paper heing used. In the past,when you changed between plain and photo paper, you had to go into the printer control panel, and make a n umber of change~ for paper type and quality. With the 990Cxi, a blue light shines on the paper after it loads, which sends information back for

Whafs New Canriniiedfram page 12 sang orthe artist's name. By pressing the button on the eMarkerdevice,people can "enark" songs they hearon the radio and locate the song titles and artist information through enarker.corn. The device easi(y links to a key chain and fits in a pocket or purse. To eMark a song, the user pressesthe button on the device,then connects the eMaiker to a PC through a simple USB connecti on. This launches EMarker.corn through a Web browser, and displays the selected songs by matchingthe time the song was played to the radio station, based on information provided when the usersets up theiraccount. The eMarker.corn site offers 30-second audio samples, storageof favourite song titles, allows users to locate artist and album information, and connects to various music retailer Web sites. EMarker.corn is concentrating its launch marketing campaign in the top 11 market areas (n the U.S. —TCPStoff

Stud(a Artist enhancements deme'd S ynthetik Software ( hap//www synibeiik com) demonstr ated several new enhancements to its award-winning Studio Artist at the San Francisco Seybold Exposition, recently. Studio Artist 1.5 includes ed(table keyframe timeline animation for ag of the different features available in Studio Artist. This greatly expands the range of potential visual effects for movie Pro«essing as well as creates new expressive capabilities for interactive 20 painting, according to a recent Synthetik press release. PaintSynthesizer enhancements include new 30 paint lighting and materials modeling controls, colour(zation and dynamic brush texture options, movie brush capabilities, intelligent auto-regionization, full support for pen-tilt recording in Paint action sequences, and new gradient effects. Additional new features indude a resolutionindependent cora effects processing module called the Texture Synthesizer and improved image and movie morphing capabilities. Studio Artist 1.5 is available immediately and is a free email update to registered Studio Amst users. Studio Artist is billed as the first commercial program for computer artists that incorporates research results from cognitive neuroscience

optimization of the image. You can still override this if you choose, but it'c a nice time-saver. Secondly, the printer partiaUy fixes up a problem with the previous version, in the d ots per inch ( dpi) settings. With t h e 970Cse, you had the choice of printing in Photo REt III (600 dpi with dot-placement accuracy enhancements) or 2,400x1,200 dpi mode when using photo paper. However, switching to the 2,400x1,200 resolution required quite a few steps, some of which weren't totally obvious. The printer control software for the 990Cxi fixes that up. giving th» user an obvious choice between the two on the tirst page of the printer setting dialogue box. Unfortunately, switching to the 2,400x),200 dpi mode still creates a massive image file on your hard disk, and uses a ton of system resources.Some usershave reported system crashes when trying to p rint images in this mode, and this is still likely to be the case. Thirdly, the 990Cxi has a built-in infrared

sensor, allowing you to send Ules to the printer without cables. Now, users with notebooks can just walk up to the printer, aim, and print. Of course, this would require the right software to be installed on the notebook computer ahead of time. Other handhe)d machines, can also use this feature if set up properly. The printer still comes with both parallel and USB interfaces, but driver support this time out is expanded, offering drivers for Windows 9x, 2000, and Me, as well as support for Macintosh computers (System 8.1 and above) with USB. The printer has some of the standard features that made the previous model an excellent choice, including a standard duplexing unit(perfectforcreating brochures or homemade greeting cards), an adjustable paper input tray, and a print cancel button on the frontofthe machine that sends acancelcommand back to the PC. The Desk)et 990Cxi has a print spee drated

investigations into the nature of visual perception in the brain. The program uses human visual modeling to construct an internal representation from a source image that is used to direct smart assisted painting and drawing. Studio Artist's suggested retail price is USS329.

higher running under Linux, The new Xrefer it button, which is available at hup//wwwxrefercom/xrefeis)sp, is billed as giving userseasy one-click accessto xrefei.corn's growing range ofaggregated and integrated reference content. —Newsbytes

devices, such as Palm and Windows CE

—TEPStaff A WAP search engine shat warhs Dictionary goes lateracttue an LLK. yy LONDON, England— MTI has contracted with Xrefer.corn, the Web reference engine, to offer the Oxford English Reference Dictionary (OERU) through its Interactive Knowledge channel. This is the first time a dictionary will be accessible through interactive N, KRefer claims. To offer the service via NTL's cable modem settop box (STB), Xrefer.corn says it has designed an "intuitive interface" through which the viewer can explore Oxford University Press' OERBvia the TV screen. The OEROis biged as the leading single encyclopedic dictionary from the world's largest university press and will provide viewers of the U.K.s'Know(edge Channelwith searchable access to morethan 190,000 definitions and 245,000 encyclopedic facts. NTL' s Knowledge Channel,meanwhile,is biged as a gateway to interactive learning at home that "provides an educational resource for the whole family." NTL says it plans for the channel to become an everyday educational tool that will be especiagy useful for those families without PEs at home. Michele Seisun, NTL Interactive's Knowledge Channelmanager, said that,thanks to the partnership with Xrefer.corn, the carrier is able to fu(fig its objective of furthering of learning and culture via diverse media. Xrefer's main claim to fame in the PC online stakes is a downloadable applet caged Xrefer it. The applet, when downloaded to a user's Web browser, allows Web users to add the Xrefer.corn reference engine to t h e t oolbar of t heir browsers. The firm says the free-to-download button can beinstaged on a PE in a matter of seconds and will work on Internet Explorer 4.0 and

Netscape Navigator or Communicator or higher running under Windows 95, 98, or MT, or Netscape Navigator or Communicator 4.0 or

LONDON, England — Mobile Lifestreams MobgeWAP s ervice (hup//wvnvmobilewap com) is a WAP search engine with two main channels that allow visitors the option of limiting searches to sites that are selected and reviewed by the team at Mobile Lifestreams or from the complete list of sites picked up by the firm's electronic agent. The search engine offers a WAP Phone simulator that allows users to preview pages to see how they appear on small phonescreens.The site «an also be accessed via a WAP phone. —Newsbyt et

Connect te PileMaher data adrelessly LONDON, England — Workgroups and individuals who wantwireless access from Palm OS handhelds to ag kinds of FileMaker Pro database files can learn how to do it by pointing their browsers at t he Fi le naker Web sit e (hap//wwwfilemskeicom). The site Provides a free step-by-step tutorial along with code required for wireless connection to existing and new FileMaker databases. —Newsbytes

yacaws ta register ~ domain names The newly formed Canadian Internet Registration Authority (EIRA) will be responsible for the domainname registration process as of Nov. 11, and will allow holders of existing .ca names to Pre-register those names for renewaL AU Canadian citizens and organizations may preregister new names. Registrants in the .ca namespace risk losing theirnames after Bec. 1 if they do not pre-register. Pre-registration offidagy began Sept. 18. Tucows is operating strictly as a wholesale registrar. For an easy transition, a list of their approved retail partners i s a vailable at hitp//wwwtuiowsra. This way customers can continua to use their existing domain name service piovlders.

at up to 17 pagesper minute (ppm). While it' s true that print speeds are often somewhat inflated, based on a non-existent document that has almost nothing on it, the 990Cxi actually makes a valiant effort. During a test run with a 17-page text document (how's that for convenient?), the 990Cxi managed to spit out a draft-mode copy in just over a minute

and a half, in perfectly legible quality (in ('act, the quality is actually every bit as good in draftmode as most printers were capable of in highest-quality mode just a couple of years ago). Even better, the time to print first page has been substantially reduced, with our Erst sheet hining the output tray in under 10 seconds from the time of congrming the print on the PC. Of course, photographs will take substantially longer, as will text in best-quality mode. Overall, the Desk)et 990Cxi makes an excellent choice for those looking for both quality and speed, who don't want have to choose between the two. Canrmued on page 22 Tucows resegars are also accepting requests for advance registration of new .ca domain names. Under the existing rules, .ca registrants are only allowed one registration per individual per organization. Applicants are required to have an incorporated company,a trademark,orofficesin more than one province. However,as of Mov.11,any Canadian citizen, permanent Canadian resident or legal representative of Canadian corporations, trusts, partnerships and associations can register an unlimited number of .ca names with EIRA. —Conodofomputes.corn

New sevtrlce sa "accelerate" your PC On Sept.22, Mad0nion.corn unveiled its PE XLR BR (pronounced "accelerator"), which i s designed to help computer experts and newbies alike eke the most out of their boxes. X(-RBR is perhaps most useful for those who havepurchased a computerin the last six to 12 monthsand would like to upgrade those systems foran enhanced gaming experience. XL-RBRlearns your system and decides which componentsyou should upgrade for maximum performance. It gathers "performance indicators," deciphers t he h ardware configuration, d i p s i n t o MadOnion' s "performance database" and recommends tailored upgrades. Ifyou want to compare notes on your PC with others, XL-RBR will give you a system score as well as a detailed and summarized system report. Mad0nion says its service goes beyond the home-usermarketYou can also use this repo* to communicate hardware issues with technical supportdepartments. To use XL-RBR. you need the following mimimum system: 300 MHz Intel Celeron or comparable processor;64 MB of memory; 50 MB offree hard disk space; Microsoft Windows 95, 98 Migannium Edition (Me), or 2000 Pro; Microsoft 0(ractX 7; a 30 accelerator similar to ATI's Rage128, nV(dia's RivaTNT or 30fx's Voodoo3, and;a desktop (screen) reso(ution of 640x480 with 16-bit colour. XL-RBR (s available now as a free shareware download at M adOnion's Wab site (http//wwwmadonioncom). —ConadoComputes. com

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to the cgent's desktop. Howmier, this enhanced accxns also opens the door to security issues. A study conduoed by PricewaterhouseCoopers and tbe American Society for I ndustrial Security stated that Fortune 1000 companies lost more than USS45 bi1lion from the theft of pmprietary information in 1999. Studies and statistics being what they are, all those zeros should be taken with a grain of salt. But content security is a hot bunon, and a valid concern, in an overwhelmingly digital media environment. It's not so hard to imagine how an unscrupulous approach to ad creation might include the occasional surf through other designers' portfolio sites for a carefully blurred backgroundimage now and again.Itisharder, however, to imagine the Napsterization of the stock image/footage industry as a good thing for the (mostly) individuals who create many of our culture's visual images. EMedia-IT Solutions believes it has the solution to digi-plagiarism with the release of Version 2.8 of its Web-based content secunty suite MediaDepot«om. In lune, 1999, eMedia-IT launched its Erst product, an online content management service known as MediaDe pot (hap//vvvm/vtex/abetxxcom). The service provides a secure environment where professionals can store and safely share content with colleagues and dients. Individual sign-ups get 30 MB of space for free. Creating a "community" of Sve individuals who use the site will net 100 MB for the user. According to eMedia-IT's Shdley Campbdl, MediaDepot is well positioned for the incoming tide of digital mntent. "Our current syshm is more multimedia oriented than traditional document management systems. And we are working

Now Inhlols fmm HP. Lautmorh Continuedfrom page 21

Loxmorb Zlg Color Iolprlnkor From:LexmarkCanada Tel. 90D.53942/5 hap//wwwlexmsikcom/canada/ Estimatedslreet ance;5229 If the HP 990Cxi is a sequeL you might want to think of Lexmark's Z42 as a prequel of sorts.The Z52, released earlier, represented the top end of Lexmark's Z series of printers, which also includes the budget-oriented Z12 and the mid-range Z32. Now, the Z42 fills in a gap between mid and high-end. giving users a high-quality choice at a slightly lower price. The Z42 has many of the same features as the Z52, including a print engine capable of delivering 2,400xlg00 dpi output on plain and photo paper, both USB and paragel inter-

faces, and Lexmark's special Accu-Feed paper handling system, which cuts down drastically on paper jams. Also, the Z42 supports

Macintosh via the USB interface, which is something Lexmark's inkjet printers have not

done until very recently. Where the compromise occurs is with the print speed, with a rating of 10 ppm in draft mode, as opposed to the faster 15 ppm rating of the Z52. This doesn't affect the quality of the images or text, however, which appear

on methods of security for sreaming and multimedia content and watermarking for audio." In addition to pmviding a secure environment for Sle storage, MediaDepot.corn also features an audit trail, Sle permissions, signin/sign-out, and, with the latest release, waterm arking an d a c o ntent r egistry. T h e MediaDepot application intqpates solutions

Som Firstuse and Signum. Firstuse's technology offers time stamping, digital fingerprinting, and registered authentication of digital content to the MediaDepot Web application. Signum

Technologieshandles the digital watermarking. "This package provides a valuable niche service to the online community. Time stamping, digital Sngerprinting and registered authentication enhances an already robust content management service," says Cliif Michaels, cofounder and co-chief executiver officer of Firstuse.«om. MehaDepot.corn also plans to oSiv customization options that allow companies to make the MediaDepot solution an in-house system or to utiTize the customer's own branding to create a customized community on the site.

Ci Chin seamisaVancnuverextted vmlei andvideoednx He

niobeleachedatckeam@xkrectia. crisp and detailed at the highest settings. As with other recent inkjet models, even draft mode output is completely legible and comparable to top-quality output of the printers of yesteryear. The printer ships with aB components attached: the paper output tray slides out from under the printer. and the paper input support folds up when needed, doubling as a dustcover for the paper input tray when the machine is not in use. Setup is quick and easy with the software as well, which steps you through cartridge setup. One feature of Lexmark's printer drivers that continues to be handy, even for the experienced printer user, are audio cuss: when paper is out, or the cable is detached, you hear

a voice telling you that something needsyour attention. Although the printer ships with a minimal software bundle, the box contains a special brochure with a list of software titles. Users

can get two of these titles for USS10.99 (basically the price of shipping and handling), and get a special price on nvo further titles, if desired. Titles include amorted software from Corel (CorelDraw Select or WordPerfect

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Metamail offers formatted email mail may be the most popular feature

of the Internet, but it hasn't changed much since it was introduced. "Email has no differentiation, other than email text attachments," says Scott Rankine, president and chief executive officer for

Metamail Inc.

(hap//wwwmetaaus.cora) in

Richmond Hill, Ont. He says today, one persons's email messages look like everyone else's. While HTML ran be used to jazz up a message, not every email solution can read HTSIL coding properly, and the popular Adobe Amobat Portable Document Format (PDF), while allowing text layout to be preserved, is still an attachment. "I can send you an Adobe attachment with some kind of text header," Rankine adds."But it is still an attachment. It is not the same as being able to open up a message and see on screenan actualdocument. Instead,you have to go through a process of clicking on the Adobe attachment, opening it up and then zooming around. What it is, is an document

output publishing technology." What Metamail wants to do instead is offer email users a way to transmit actual docu-

ments over email. This should not be confused with an attachment, or simply placing text in the body of an email message.

TheMetamail email would pres erve notonly the actualtextlayoutofa document,butalso the look and feel of paperdocuments, includingletterheads,signaturesand paper texture. Instead, Metamail would produce an email in which the document received would appear the same as if it were mailed and delivered to the re«ipient's desk The Metamail email would preserve not only the actual text layout of a document, but

Intel expects to ride out recall of 1.13 GHz Pentium III processors

Alfs downplayed suggestions that the flaw was the result of Intel trying to stay ahead of its competitor Advanced Micro Devices (AMD), which recently released its own 1.1 GHz Athlon chip. "Itseems pretty dear that Intelwas really pushing their processes, driven by competition, which was something they are not used to," says John Greenagle, director of strategic communications for AMD in Sunnyvale, Calif. "For years, Intel had the luxury of a monopoly where they could introduce a product and then not really push technology improvements and lower price until it has been convenient to do so. I think Intel was stunned when AMD went to market with a GHz-speed pro«essor." This recent recaU comes at a particularly bad time for Intel, as it has had to deal with s everal p r oduction p r oblems throughout this year. In February, Intel discovered a bug that affected some servers and workstations

ed PC demands for the first half of this year and would have problems meeting them. In May, it recalled more than one million motherboards using the 820 chipset after the memory transfer hub chip was found to have a flaw. "This is definitely not a good thing for Intel right now," says Iosephine Mong, research analysts for International Data Corp. in Mountain View, Calif. "But while this is not good for them, I don't think it will hurt them all that much." The is because the I GHz-plus chips are aimed at enthusiasts instead of corporate customers, and enthusiasts have been less than enthusiastic about purchasing the new chips because of their price — hence the minimal impact of the recall on Intel. Certainly among suppliers of systems for the corporate market there does not seem to be too much worry over Intel recall. "We don't see any impact on our customers because we don't carry the [1.13 GHzj product," says lohn Challinor, manager for corporate and public relations for Compaq Canada Inc. in Richmond Hill, Ont. "Our roadmap really gives us time for Intel to make whatever corrections need to be done to that processor." Still, Intel is not slowing down the pace of its efforts to introduce I G H z-plus chips to the market. Alfs says the company will reintroduce the 1.13 GHz Pentium III when the llaw is fixed. At August's Intel Developer Forum, Intel showed off its 2 GHz Pentium IV chips, which areexpected to debut by the end of

using Intel's 840 and 820 chipsets. In

the year.

ntel does not expect that the late A ugust recall of its Pentium III I . ) 3 GHz chip will affect its fortunes or reputation. The 1.13 GHz Pentium III was found to have a flaw that caused system errors when running certain programs at a certain temperature. The applications affected by the flaw were aLinux recompile and a benchmark test. "Since we launched it on July 3). and the number of units shipped out to customers was very small, so we decided not to take any chances and pulled it back," says George Alfs,spokesman for Intel

Corp. in Santa Clara, Calif.

April, it reported that had it underestimat16 HOIIEMBERZOOD THE COMPUTERPAPER BCEDITION wwwiaaadscamputesmm

— Tam Veneris

also the look and feel of paper documents, including letterhead, signatures, and paper texture. "So what we did was come up with an idea that we like to call Email Publishing," Rankine says. "We did a ground-up redesign of email so we could achieve a document metaphory Metamail works as a n a dd-on f or Microsoft's Outlook and can be downloaded

naa w x i s =

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creating columns.adding inline graphics, signatures, and attached fi)es. It also comes with standard stationary templates, InstantView Anachments and Reader Response Cards. Currently, Metamail is being made avail-

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for free from Metamail. The add-on will then automatically open Metamail email that has been sent from the Metamail Enterprise Server. The server is meant to integrate with a company's existing customer relations software. Metamail hopes the server will be popular with Internet marketers, public relations companies, and companies in general who are looking to transmit important documents to clients. Metamail also comes with a content creation tool, including page layout controls for

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public relationsagencies. Rankine expects that by fafl 2001, a consumer version of Metamail with improved security features and the ability to attach

video clips will be madeavailable. — Tom Veweris

Handspring jumps into cellphone PDA devicemarket MOUNTAIN VI E)V, Ca l if.— Handspi (http://www.hsndspnagcom) has unveiled a that turns a personal digital assistant (

cell ular phone. The company compared cance ofthe introduction to the debut tone telephone in the 1060s. The VisorPhone Springboard expansie snapsonto the back of any Visor handhel pater, enabling users to make and rei calls. Handspring says it will be avails) in the U,S. by the and of the year. (Note A Handspring representative told TCP thatthe company expects the device will be availablein Canada at about the same

O 00 I

time.) The VisorPhone, which operates on GSM (global system for mobile communi cations) networks, enables speed dialini conference calling, caller 10, Programmi and other features of cellular phon VisorPhone also performs various data fi tions, including text massaging, wireless chroaization with a desktop compute wirelessInternet access and emaiL "The fundamentalidea behind the de ment of VisorPhone was to re-invent t experience for voice calling, Handspria< marketing vice President, Ed Colligan. s release. The last major milestone in p was in the late 1960s when tou«h-i replaced rotary dial Phones. We felt it make it easier for people to use all the

and services available." Priced at US$299 with the purchase VisorPhona wiU initially be available a site.The company said it expects to sell

physical distribution channels in the U.S. and to defiver a European version of VisorPhone early next year. A week earlier, Palm Inc. announced that in early 2001, it will begin selling a snapon attachment made by Hong Kong-based RealVision that willtransform itshandhelds into eel(phones. —/ye wsbytes

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wamcsnsdsccmputeacorn THE ccfnipviet pApER sc EOITIOH NovEMBER2000

< BEST OF BREED SOFTWARE >

The changing nature of PC software Software is no small oftware is a mirhomonomer, which, like my made up word, is a homonym that

has gone awry. The homonym "soAwear" implies a gentle, natural fit like a cotton shirt that bugs the curves of the body in hang-ten comfort. Now be honest —what sofnvare dings to the mind and creative

impulse in equivalent fashion? Note how I changed the word back to software as in utensil, something devoted more to efficiency and effectiveness than to the sheerjoy ofcreation. Rarely isthere software to be found that thrills the soul, whose design fits form to function so exquisitely we look forward to working with the program to help solve a problem — or iust to use it. But as a ware — a utensil and work extension —soft-

ware programshave done very well indeed.

The Brig) busfuess of salle' Software is big business, worth more than $300 billion annually, and that does not include associated consulting services.

change in the world economy. Yet the development,

packaging, and delivery of software has changed quite profoundly in recent years. Steve BaUmer, chief • executive officer of Microsoft. predims that within 10 years software

•

will no longer be sold in shrinkwrapped packages, but rather there will be services that may incidentally include a program e component. M i crosoft, Oracle, and other major independent s o fiware vendors (often referred to as ISVs) see a major move to running software as aservice directly on the Web. Already, delivery of software has moved from diskettes to CD-ROM to Web-based downloads. As weU more software is being olfered for use

d irectly on t h e Net. At the same time, others (see David Gelernter's article at hnp://www.edge.oig) would argue that Sun's motto has

small task as witnessed by the oft-delayed

become the reali-

ple working on and combining old solutions in new ways (think of XML from SGML, replication and massaging, or «ogaboration services in agent or workfiow software). For whatever reasons, software has been going through a consolidation period as developersand independent software vendors come to terms with the latest kiUer app— the emergence of the Net by way ofthe

ty: the network is the computer. And o thers aga i n would argue that software has hit a p lateau a s t h e

problems of making it work well are the key issues of the day. Think of ag the years and resources Apple and Microsoft have spent cleaning up the Mac OS and Windows. Scrubbing these operating systems clean of reliability. scalability and security problems has proved to be no

delivery of updated versions. The consequence is that progress in "advanced" OS interfaces, such as tablets, gestures or handwriting, voice recognition, or natural language-lik ecommands has been very slow. But there is no doubt that the sheer complexity of n-tier distributed processing over the Web

has absorbedsome of the best software peo-

HTTP-based servers and HTML-based browsers. Sodon't be looking for killer applications in our software lists; but rather look for the re-«mergence of value. JacquesSurverer r, a wnlei anddevelop mentor Hecan be reachedst Jbrurv@infommp.net

Software for the new business climate Asbusinessmovesfrom standalone workstation-based productivity to Internet-enabled toolsets, thecomplexion ofyou whatyou requireto serve yourneedschanges By gserfues gurtreyer usiness software has been bursting

with energy for the past decade: first with much easier to use accounting software; which progressed to total enterprise resource planning (ERP) systems from vendors such as SAP,Peoplesofi. and IDEdwards. These systems united accounting with human resources planning, manufacturing,

distribution, and warehousing socompanies could control internal operations with best of breed software rather than a hit-or-miss home brew.

With the spread of the Internet, these applicationswere quickly followed by supply chain management (SCM) software that integrated manufacturing, inventory control, production and transportation scheduling, plus purchasing operations out to the key suppliers for an organization. Again, complex optimizing software with tight integration to existing systems, including ERP, were key to the success of SCh( systems. The latest trend is towards integrating cus(CRM). So tomer relationship if you are a businessstudent or working for a medium scale organization, there is high likelihood you will be working with one or several of these systems.

statistical data mining, to report writing; and Hummingbird Software's (http:/www.humming biidxom) Exerutive Information Portal, which ties together ERP, SCM. CRM and Bl systems in a Web-based interface. The fact that these areaU Canadian-based companies is incidental to their well-deserved success.

Business churhng It is somewhat surprising that one of the programs that comes closest to our ideal of being a natural is a business graphics program. Visio (http//wwwmi<ioso(trom,$1,200) is an enterprise auto-documentation system. This means that Visio only has to be pointed at an organization's network to diagram aU the devices and links on a network; to a Web site to diagram aU of its pages, links, and resources; to a database to diagram ag the tables and their relationships; and to programs to diagram ag the sources in unified

modelinglanguage (UML, asystem ofgraphical notation used in object-oriented software

design) diagrams.

grams that will help you to get the most out of these systems. In addition to report writing, Crystal Reports 8 Developers Edition (http//www sesgstesohwarecom) provides graphics and a broad choic«of output targets: to file, mail, a Web browser, and ceUphones and

Visio goes out and automatically diagrams each layout using its rich set of shapes, stencils and templates. and following the natural links. In many casesthe automatically created diagram is very close to a finished chart. In the case of databases and programs, users get the benefit of a big head start on ag the drudge work involved in documenting programming systems. But Visio helps because it has a complete set of database entity relationship smarts and the UML diagrams. But what reefy adds to Visio's eifectiveness is the Visual Basic for

other IVAP-enabled devices. In addition to

Applications (VBA) mano capability added

Crystal, there are two other great solutions: the suite of business intelligence (BI) software from Cofnos (hnp//wwwcognoscom)that alsoadd graphics,pivot tables,crosstabs,and

to Visio's own high degree of customization and control of its various stencils and shapes.

m anagem ent

Following are some high leverage pro-

Add to this drag-and-drop featuresand wizard-based conveniences and Visio becomes

BB NOVEMBER 2COO THECOMPUTERPAPER K EDITION wwwrsnvdvcompuies rom

one of the most robust diagramming and documentation systems around for an IT shop. But it doesn't stop there. Visio is also a powerful diagramming and flowcharting tool capable of producing organization charts, office layouts, engineering diagrams, and process flowcharts. In short, Visio is one of the most robust charting programs on the market. Given such praise for Visio, iGrafz Process (http //wwwmioogrsfxcom,$1,200) would seem to have a formidable challenge. IGra(x does have drag-and-drop stencils and shapes similar to Visio, but it carries flowcharting in another duection towards process simulation and analysis. So once a workflow or process has been diagrammed it can be tested using process tlow parameters for simulation, which are easily set up. The simulation ran show how a process or system will perform with statistical accuracy. IGrafx supplies a number of automatically generated statistics, but also aUows users to quickly setup and capture their own. Likewise, for report writing and graphics, iGrafx has defaults that can be extended with its VBA 6.0 macro capabilities.

Bgeppleg GIS and mapping have been lurking in the shadows but are slowly gaining popularity. The Website hnp//www mspquest<om givesa taste of what is possible with some mapping pro-

grams. Three of the bestare:

r outing capa bilities htlp//www.mxiosoitcom

( $40 0 ).

The problem with ag of these systems is that, like the colour ink for inkjet printers, the underlying data is very expensive and constantly changing as demographics, economi«s, and living patterns change around the world. But the insights that a good map with the latest data can provide may pay off.

Design eud dsufffug Finally, computer aided design (CAD) software is undergoing change. Again, in our list overrated software we have cited AutoCAD for slow innovation. However, a better diag-

nosismav be that there are somanvopportunities in the CAD field and so many areas of engineering and architectura) design/rendering that can use specialized CAD-based boosts that it is hard to decide where to start. Literally, AutoCAD has so much territory to coverand defend. ItsAutoSketch, Actrix,and AutoCAD LTE are designed to ward off the low-end tools perpetually trying to chip away at the AutoCAD &anchise. Currently, DesignCAD Pro (httpt/wwwwa grahxcom, $450) is one of the best competitors. But AutoCAD has quietly amassed expertise in G I S w it h t h e A utoDesk MapGuide, Survey and View programs among others; it supports a large and widening set of specialized engineering extensions (civil, electrical, mechanical, etc); plus it owns a large interest in Discret, which markets such 3D and animation powerhouses as

ArcView GISr Develops sophisticated marketing map views ($4,500). http//wwwesncom

Combustion' and 3D Studio Max. In short, like weeds,thewhole area of businessgraph-

Maplnfo Pro 6.0: Deva)opsmapping apps

ics is sprouting enhanced applications for

for 3D and the Web ($1200) hnp/ywwwmap info.com MapPoint 2001: Offers versatile maps and

ductive.

making design and analysis tasksmore proContinued oii page 33

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Best Overall Product of the Year PC Magazine (UK], December 1999

Best Product of 1999 (Hardware), Windows NT Systems, January 2000

Analyst's Choice Award - Best PC Processor Microprocessor Report, January 2000

Technical Excellence - Best Component (Hardware Categoryj, PC Magazine, November 1999

Wired for 3D Editors' Choice 30 Magazine, January 2000

P .t h l o n Go to www.amd.corn/awards for a complete list of worldwide awards gb2000 Advanced Micro Oevices,Inc AMO, he AMO logo, AMO Aihlon,and combma nona ihereof are rademarks of Advanced Micro Oevices, Inc 0 her company brand and prodom names may be irademarks or regrsiered irademarks of iheir respecvve holders

( B EST O F B R EED S OFTWARE u

Software favourites These lists of favourites are personal but reasonably well informed,asallofthe productshave been used or reviewed by this writer and/orTheComputer Paperstaff. Ciyml.NET preserve some of the impulse that once was pmsoual computing, a list of software that comedosest to our dream of software also being sofi-wear (Le., comfortable, inviting) is in onler. So what fogows are a few lists in the fogowing categories: • Absolutely, positively Ireeware uo time-out, no a vertisiug, nospam-mail hooks; Canadian sohware that shines asworld dass; Overrated mftware—pmgrams that have the ability to disappoint; Top value software, ruore bang for the buck

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Sofbemo for gba aew business efbsmta Continuedfrom page 28

hatabaeee The database world was turned upside down this year with the perennial Transaction Pmcessiug Performance Council benchmark champion Oracle being ousted Erst by Microsoft with SQL Server doing 262KtpmC (read 262 thousand TPC transactions per minute), then IBM DB2 achieving a whopping 441KtpmC. Even Sybase managed to leap ahead of Oracle with a very credible 157KtpmC benchmark followed by Oracle at 144KtpmC. But the more interesting trend in database softwaremay be whathas been happening in the Linux and fieeware worlcL Linux uow boasts uot just the latest copies of IBM, Oracle, and Sybase databases (plus a host of freeware databases,sce below) but also lava development tools aud Web/applicatiou servers from ag three vendors. These trends, along with improvements in multi-processing and 64-bit support, wig make Linux an even more attractive database aud Web server tool. No smaB help to the Liuux cause are the following database-friendly Web development tools that run in Windows or Liam, but produce output that runs in Linux: Cold Fusion 4.5 ( $1,950),INP//now agaire<am Dreamweaver 3 Ult raDev ($750), htlp//wow macrbmedii.com Tango 4 ($1,500), hbp//uuw.premasae.mm

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< BEST O F B R EED S OFTWARE > Carving np the grephigs iendsrepe Continuedfrom page34 RAVE for Web animation), Illustrator (http//wwwadubecom, $520) and Freehand (http,//wwwmaciomedia com, $750, includes animation powerhouse Flash 5) still rule the roost. But even more remarkable has been the cat fight among image and photo manipulation programs. It started with Micrografx's Picture Publisher, which allowed users to edit, crop, colour correct and combine photo images in ways that one could only dream of or achieve after labouring fo r d ays i n a d a r kroom. Adobe's Photoshop soon followed with precise colour corrections, print control, plus wonderful layering and transparency effects. Fractal Design'k Painter (now part of Core)) added brushes and natural media effects, while Corel's PhotoPaint added nifty masking and ease of use touches that are being imitated by other vendors to this day. The new battlefield is how to help all those digital camera and Web graphics designers process images without overwhelming them with complex tools. One approach is to dumb down top-of-theline products. Core)'s PhotoPaint Digital Camera Edition, for example, takes away some of the manual controls and replaces them with wizards, which are easier to work through but offer t'ewer degrees of user intervention for custom settings. There have always been light or "consumer s versions of image-editing, software, such as Adobe Photo Deluxe, that are simple to use, but also offer a less impressive set of image-editing capabilities. But this category evolves, the ease of use and attractive prices are retained, while feature sets approach the heavyweights in scope and versatility. The other ease-of use approach taken by PaintShop Pro (http HwW)CS OCom, $130, includes s o li d An i mation S h o p), Photolmpact (htip//wwwuteadcom, 5)50, i ncludes Photo A l bum 6 a n d G I F Animator 4) and MG I PhotoSuite III

(http.//ww w m gisofi corn, $60) is to use wizards, dialogue boxes, and drag-and-drop styles and effects to m ake complex image-editing operations easier and less mistake prone. All of the above compromise on supplying as full a set of tools as Photoshop. Nonetheless, many users will find the easy-to-use software very anractive for their home and Web image-editing uses, and may never need the level of control Photoshop offers. However, that's not to say Photoshop is unapproachable by anyone who is not a professional graphic artist. Adobe has made its latest version of this software. Photoshop 6 (hnp//wwwadubecom, $800), much easier to use, while increasing its capabilities yet again. For ease of use, layers and styles are not only easier to organize but also to apply to images. In addition, the number of layersis increased from 99 to 8,000, and there is no limit to the number of custom styles that can be saved on disk. Copying CorelDraw's context-sensitive property bar makes many editing operation so much simpler. New features include a number of vector drawing capabilities that can be layered over bitmap graphics and saved as shape thumbnails for easy reuse. Thus, Photoshop follows lasc's PaintShop Pro 7

(http//wwwiasccorn, $150) and

sefcmare g Q L / g K P / 4 egw.Breachy,t/enawver g 1R 0400

D eneba's

Canvas 7 (http.//ww wdeneba curn, $480) into the world of graphic objects in which vector drawings, bitmap images plus text and type effects are brought kicking and screaming together into effective compositions. Canvas 7 leads Photoshop in supplying a more complete vector-drawing, transparency control, page layout and text publishing s e t of fe a tures w h i le Photoshop 6 leads in colour control, layenng, masking and image effects.

•

so emerging But these graphics programs have to improve because lurking at the high end are top-rated 3D rendering programs, including: ' 3 D Studio Max (httpiiwww) discreetrum, $5,500, 3D modeling and rendering). Cinema 4D XL (http //wwwmakoocumputei corn, $3,300, animation, rendering, and sound). • Combustion' (hnp//wwwz discreet rom, $3,500, video editing, animation, and composition). ' Lightwave 6 . 0 ( h tip.//www Hewtekcum, $3,600, 3D modeling, animation, and rendering). Maya 3.0 (hup.//wwwowsgi.com, $12,000, advanced rendering, animation, and modeling). Soft)mage XSI (http.//wwwsu(timogecum, $12,000, 3D modeling, animation, and graphics). These are the programs used to produce special effects in ntovies (Maya 3.0 was used in Perfect Storm and Excalibur), p roduct d esigns ( 3 D S t udio M a x , Lightwave, and Softlmage), and video editing (Combustion ). However, in reality, both 2D and 3D graphic design tools have been used tor movies (Awiz, Toy Story, The Clue, and scores of others), TV shows (A/ly McBev(, Roswe/), X-Fi/es, and dozens more), plus commercials, and product layout and design. The strength of the high-end 3D programs is that they have solved the tough animation and media integration problems that 2D animation tools like Adobe LiveMotion (http//www.adobecpm, $380), Corel RAVE ( http.//www core(.com, $640, including CorelDraw and PhotoPaint), Flash 5 (hitp.//wwwmacro mediacom, $600. includes Freehand), and their drawing/illustration counterparts are just addressing. Admittedly, drawing and 2D animation tools are one fifth the price or are constrained by Web-output formats, but these high-end 3D tools have rendering, lighting, animation. texture mapping and graphic composition ski)ls that would be ultra competitive in the 2D world. •

NB — A new daily "soap opera called Gimmesoap has been (aunched on the Wob. Eachdaily episode is500 words long and features new pictures of the main characters. Episodesare updated at midnight (U.K. time) evely day and readers can also choose to have episodes emailed directly to them. The soap is targeted at office workers and is designed to provide a few minutes for viewers to relax and switch off from work.

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-one IPAddressfor entire network$228

Brother 12NDx/12NDXLaser Ihtnter 3438/473

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Intel Pentium III Dream machine for Power User Pentium III Power User Inlet D0tSEEAAMetherboard ~ P.)ll 733 133MHzFSB& U-ATA1N Ready 64MB PC133INHzSCRAM 66.66/mv' Intel 015 20GB Uura66HDD P4R4)00 Panasoni c144MB35 FDD M!0

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Options: Windows99BE/ ME/2000 Pro +$720/740/2N • Acer 56K V/F/Modem (HW) +$00 • 0-Link 10BTEthernet Card 6$20 • MS Office2000BBE/ Pro 6$2N74N

CPU/RAM

Drives 8 Controllers

Scanners

Modems/Camera

fce 'FaxPO(HW) $40 1 02 20GATA6 6 $12 5/150 Acer 640UI 640BUI1240UT $98/148/210 Acer56KVge Vo EDO16M72Pn 260! 464 $55I 70 Fx ~ i HW 55580 USR56KV90FaxModemSW AGFA Suapscan 1212P'1212U $11ll 120 ECO32M72Pin2x0 I 46 4 $1 08I138 IBM (7200rpmI ATA1N IDE) $N/120 Creative WebcamParaI USB N8/70 Canon 330P IN640P 30 I45I N I 75G I 30 03300I590/TN CanonN650U / N1220 U 32MPCIN SDRAMOEMI fkjor $50/55 $19 8 $1 55I288 C reallveWebCamGoIM B 64MPC100SDRAMOEM/Major $88/95 as 9G U160SCSI7.2K / 10K $350D60 Intel EasyPCCamera USS $00 Canontzf OuiF02710(ssmmvnufNN/730 IBN)10GU160SCSI 7.2KI 10K $518/538 128MPC1N SCRAMDEMI Major $1N/170 Epscn 610/636U I 1200U $148/145/260 L ogilsch QuickcamExpressUSB $ 6 8 ~la 36G U160 SCSI 7.2KI 10K $860/808 Epscn1200UPhcfo $388 64MPC133SDRAMDEN Ma(or $08/N SN5ILr (ATA IN IDE) HP3300C/ 5300IMB 3130 I320 SI3krl M ical KBI Cases Izsm PC133snlum oms Major$160/178 10I 20 I 30G5400rpm $ 120I150/170 HP6NOCr N&00 USB $525:650 NSS Ada~fr Ltgub 256MPC133SDRAMOELI Major$370!418 40I 60i 80G5400!pm $ 2 3!63&fk470 Visioneer OneTouch 76NUSB $ 130 PCI Io USBCsnl $38 ECC 128r256M PC133 SDRAM $238I470 I &I20i 30! 40G rxccqvv $155 178I220I310 fnsioneer OneTouch 01N USB $1N 330 US04 PorlHub Rambus123/ 256M $428/998 lnslonser OneTouch 8600USB $240 Ou&808 (ATA06 IDE I scsl) Shanker ~AMO LN15I 20/ 30G 7200rpm $155/IN/238 120/260/ 600W+ Subwocfer $1 0/20/30 CD I DVD I Sound Duroc 600/650 I 70 0 $9 8/126I160 9G U2W I18GU160 SCSI $ 29fu488 AiieCACS33 I 45 I 54I 48 $65I98/100/160 Thunderbird 750 ISccl 850 $248/278/365 Acsr 4&x52x r CD-RO M $55 / 60 Afisc ACS65! ~s l ( SCSI) $98 Thunderbird 900i 950i 1G $415/555t728 $60I78 Crealive 4pefnf Fpsfemizem $98i198 9/18G U2W7.2K SCS I $338I498 Creative 52xi Tcshiba 486 ln sl CP ~ 18G U160SCSI IOK '15K 3 5 55698 Panasonc sx DVD $3N $148 CreasveTheafre 5.1 $148Ical 90 36 74G U16010KSCSI CshronNO/N3 '667 $ 0 N f638 Pioneer 16xOVO $180 y amahaM30SneakerSubwccfsr $ 78 $298/360WI P40733!750 No S' ms DVDCcnirciisr PCI $98 N~ue ~W(em m78EBLI(U. DMAIDE) $518/540I768 Paff 850 I 066 I933 Acer WheelMouse $15 10I20I30/45G $1 20/160!198I268 Acer 3DWavePnP Sound PC I $10 $155/186 ScundBlasisr Ensoniq/ 126PCI $38/50 10I 20 7200rpm Lcgilsch TrackmanMarble/ FX $65/05 Motherboards SoundSfasler LiveValue 102 4 $75 MS TrekkerWheel I lnlslfimouss sftr28 (SCSI Adapfer) ~A $2N MS Oplical WheelMouse $48 $138!320 Soundglasler Live Platinum 2930UI 2930U2 $133 ~Ko bosnl Soundslasfer Uve MP3 29160 U160 I U160 Kn 5308 '4f 8 Asus Ary-WOA Ar y 322f kzfs Soundslasfer Uve Xgames $ 133 $1320 Aver 107 Furisu 8725 G igabyl e 7ZN 7Z X SIN 1 7 0 T~am 31 5U ' 390FSCSI Kii $58148 Lo0nmh Infernal Keyboar d 330 G igabyle 7ZXR (ATAIN!Raid) N2 8 ZIP i JAZ I LS120 Lsgf fvchConnws KB & WheelMouse $123 Oallgn I PIIIMllhwbosrd ZIP100MIDE/Para/USB $78/130i140 MS NaiuralKeyboardI USB $ 32 /60 $198.'225 HP Colorado 6GIDE / Para $ 278i330 Abif SL6/ SE6 Caseei Fen ZIP 250MIDEI Para/ USB 3178/19B248 $1N/235 Asus CUV42/CUSL2 HP Colorado 14GIDEI Para $336/390 $12/22 ATX 16 ' 10" Case &250W P/5 $45/55 ZIP 100Mi 250MDisc Gigabyi e6VXETi 6VX74X $113 135 Onsfrsam30GIDE i SCSI fnf. $405.'668 JAZ 2GSCSI fni. Exl. $80 $39 3460 ATX18 Case&300WPI S Intel 015EEAAI 015EEAAL N16/KM .. Onsfream50G SCSI Inl. $9N JAZ1G! 2GDisc(min. 3) $12 0!128 Removable HDDDrawer 33i 66 $25/35 Intel VC820 $198 Onsusam30 '50G Du c13tmck)$168'208 JAZ SCSI fc Parallel Adapls r $68 Exfsmal HDO'CD-RomHolde r NIO e8GB DAT SCSIfnLIExt$738938 $12/15 rv LS120Super FDDlnL ExL $9 8228u SNIFan/ HDOFan Intel N440BX' L440GX(Server) $700/720 " Seagsf $18g Ssagne24GBOATSCSIIzl E6$( 030i1208 I LS120 Disc $13 tk Gokfen ORBFan $768I8N ;— . Super Miicro 370DL3 i OE6

Tape Backup

Digital Camera/Camcorder CanonA50 1.31MCams m CanonS1021MCamw a

5606 $718

C anon Uifura Camcorde r Epson Photo650 Camer a Epscn Photo800 Camer a Epscn Photo3501 Camer a Epson Photo 30002Camera

$11 9 8 $403 $648 $10 30 $1 266

C anonSze3.3MCamer a

Printers M $90/155 Canon21N/3006 Canon61N I S450 I0200 $)N/246/4N Epscn 580/860 I906 $98/INf Srsf/348 Epson870 PhotoI1270 Photo $400/676 $228G28 HP 840 I 895 HP 930 I950 I 970 $2N /3 N/430 HP1220 2000 5648 460 Lexmark211! 3200i 252 $9 8 128,'278 Pi $348 Brother 1030 Brother 1240DXI 1250DX $ 4 30/478 Brother 1270Ndkiwom Ready) $590 Brother 2060 2060 N $12 66 1618 3555 Brother 4350MFC Blcmw 8600MFC 9600MFC $7489N Brolher 2400ci 24cccn color $2666/3198 NP1160'2100/21mlu $555!970I1440 HP 1100AI 3150CMF C $688/6N HP 4050! NI T N $1598/2068i2288 HP 5000i Ni G N $2096/295&i3738, HP8100/N,'O N $37 % 4'f98i4048 ~ HP 4500/ Ir DN Color $35384198/5398 Samsung60N i 7000 $445 8 98 a Samsung4500CMFC

'Lease based on 66-month. 16% uvrovl Au cures rvfieci z.sv. cash discovnr and are vvujecl io change without prior notice • Aii trademarks are ihe properly oi their revpecbvv owners 42 uovEMBER 2000 THE COMPUTER PAPER BCEDITION vwwramdarompuiev rom

$99 8

CD Writers HP 0150i(Gx4x32) HP 9350i (10x4x32) HP 9510i (12xBx32) HP 9800SI (I 2xSx32SCSI) HP 9800SE(I 2xBx32Ext. SCSI) HP 8230e(4x4xBUSB) Panasonic 8432IDE CD-RW Plextor8432 Int. IDECD-RWKR

$278 $328 $398 $448 $338 $248 $318

TELEPHONE:

Plextcr12xlDx32Int. IDECD-RWKR $428 Sony8432 Int. IDE CD-RWKit $208 Yamaba8824Int. IDE/ Kit $238/208 Yamaha8424Int. SCSI/Kit $338/3SB Yamaha8824 Ext. SCSIFirewire $518 CO -Rl RW Medic BASF/SonyCD.R(18pc) $9.80/13.80 BXCD-R(25/IDOpc) $20/72 Princo 80minCD-R(I/10pc) $2/18 DASF/ Sony CD.Rawriteabla $2.98/5.0

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• Pemnem cTA4MSRoppyhnre $2828! • Saamm9$$05 IS SVGAMmitar • I Oydreykeyboard8 WbedMasse • ATXServer Chassisw/300W P/5

• latelPmtim DI 733/000/006ttlb CPU • Intel GI$5$AAL MotherSmml • 120MSPCI33 5MA M Pit t.733 0)478 • 20GSATA100 Ihml Dm s Os+sardhtsl hc$dda Adaptw • hhboordEenhpressPre I oovMa • On-lmardCreative POSosml Adapter • Crealhe 52XCD.ROM Pal-800 • Miaosoft hlehaoass • 2$0W Stereo5peahrs

$ 1578 FBI.066

• Pasanm k lA4MORoppyDrhe $)7$8 • IO ly ATX aae w/250W P/5 • HEC 5570017 .2$ Rat SaeenMonRor

Intel Linux Net Server Comp(ete Server Soluttonr - Cmm ect eSyow cwapeters toths lsteraetlmn9 emmcemt) -fiewaO setsaesiadeded - Webiitehast'MSDnircnet or bdmnet) - Ertae$screenmanagercompanyemdl - yaxserven andandreceivehxes - 5$emrvensharela15eAlesemily - Srewserheed setupszeroelferl

Hardwam Solution :

• Pestiem RI 733MNzCP D • NewEx Server • tsmt 01 5MAAMetkerbeard • 2 5 chat Ikess • 64MB PCI 33 SDRAM • 20 GB ttttra66 Hard hors • 1 A4MBFBD8 48X CD.ROM •ATI8M Rs9eRC AGP Video

3D LabsOxygenVXI 32MAGP.......$278 Asus6600GeForcs32MDeluxe ..... 4298 Asus 6800GBFcrce 32MDDRDeluxe...$338 AsusGeFcrce64M PureIDDR....,$268/406 Asus V7100GBFcrce2 MX 32M ........$218 Asus V7700GBFcrce2 32MDDR/TV ....$448 AsusV7700GTS DDR 32M i64M ..$398/518 ATI Rage3DBMIXpert 2I 32M AGP .$48/I 08 ATI Rage Fury 32MB I 32MBPro 4148/160 ATI Rage Fury MAXX64MB4xAGP...$248 ATIRedeon32MO,' AR-in W onder.$340 428 ATIRadeon 64MB DDRI VIVD ...$418/438 ATI AS-in-wonder 128Pro 16Mi 32M$208/263 CreativeGeporce2 GTS 32M ........$390

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TOBHIBA (tzto C-SN 3MI 6G 12.1HPA 24X 56K $1546 11230C4N 64M 6G 13HPA 24X 56K 616N (1250 C-SN 64M 6G 12.1TFT 24X 56K 61948 l15N C4N 6 4M 12G 12.1TFT 24X 56K $25N 420mPa(4N 64ll 6G 12.1TFT 24X 5N+LAN620N 120mPal.7N 64M 12G 1• .1TFT 24X 56K+lAN 63910 AZOEFM-TN CNM '16G 15TFT BVD56K+LANSSN6 T20 P(11456 126tl 6G 13.3TFT 24X 56K+lANSoka T20 Fill700 126M 12G14.1TFT DVD56KvLAN 64966

Aaee 9 20NX C.550 32M SG 12.1HFA 2CX 56K $16N 260T C-550 64M 5G 12.1TFT 24X 56K 319N 521TE PZ(4N 64M 6G '13.3TFT 24X 56K $2566 521TXVPa(4N 64M 6G 14.1TFT DVD56K 62!ko SNTERPa(4N 64M 12G 13.3TFTCCRWSSKx(AN63196 N2TERPnl450 126M12G 133TFT CCRWSB(x(AN63448

4556 C -650 64M10G (4.(rn DVD 56KN140 3440CT Pxl-5N 6CM BG (t.zwr DVD 56K Nzto 4266Xovo Pit(450 64M 12G 14.(nv DVD 56K 631N 4540 P l t(450 64M 12G 14.(nv DVD 56K 65520 7226CTEPal450 64M 12G t3.5nv 5 6 K $4190 61N Pn( .700126M(2G (4.(rrr DVD 56K64796

NoteBook Add-On's FCMCIACARD Adoptee 1350Mini SCSI Parallel Port Ict Adaptec1460D/1460ASimSCSI IQI DUnk56K+ 10/100

NS $170/245 $138

Intel Pro1NLANCardBus(Res(port) $198 Intel Pro1NLAN+56KalodemCardbus Res(port $290 Unksys EthernetPCMC(A10BTI 10/100BT $78/06 MeEaNerl z 3CCFEM556 56K Modem+10/100 $308 Xircom Res(port 56K V90+ 10/100 BT 5398

~ '3 2 8

E6150 c450 126M6G 14.1TFT24x SSK 62496 Trialum External USBFloppy E6556 Fn(450 64M 15G 14.(TFT DYD 56K 53666 Micro Solution Backpack1.44MBFD MicroSoiuScnBantam 24X CD-ROM HP HANDHELD PC MicroSclut'en Bantam 24XCDw/Sound HPJornada5N(16MX548(32M) $598/728 MicroSolution 4X4X24 CD-WnteriDuaiport

HP Jornada 680(161954KI/690(32M/56K)$1098/1198 HPJornada 720(32M) $1298

3Com PafmPilotEh/ Blxe/ Elc PafmPilot V/ Vx

Display Centre Video Card

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PORT ABLEFD CD.ROM8 CD-WRITER

Soft ware So(alien:

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Note8ook I Mobile Solution

Intel L440GX Server Intel $15E workstation

• teSRm binternet keyboard

SALES:I884) 303-010$ premier TECH: IAO4) 213w9$$0 P R D II I D E R FAX: IAO4)21$-$26®

Corporate Server Centre • Isle(PeslhmSI 800/$50/IGHz CPU • Isle) 5460GXeServer Remi (nerxrtcw((nl 4zz(a) • 128MSPC133 SCCSDRAM • IBM lSOSU2WSCSI Hardhive Hit ® • Gabe(adArk(fez OmlOumnl $2688 Ultra2SCSICmueSM Svcixxo • UnheardSO5480 2M YcdeoAdapter • OthbeanlEtherExpressPro I 00s IAHmhyter • Creative$2X ©.ROM PIIIA50,

Camtde Road

2 73-13 6 8

Monitors AOC IIP7G(r.25'19'9VLR.26...........$278396 NEC DP73/ DPro 7(03 17' ..................$416/546 NEC DP91/ DPro 900U 19" ..............,....$676/868

NECDP200U/ DPro 2040U 22' .........$1296/1596 NEC17" AS7017 AS9019 .................$266I468

NECFE700 FE700M/ FE750 17".$378 448478 NEC FE95019'i FE1250 22 ...........,...$676/(236 NEC FP950 19 I FP1350 22 ................$768/1366

Panascnic 17"SL75 ....,..............................$346 Samsung 550S15"I750317".27........$198/268 samsung 753DF17" 2017Nctoz4 ( 330)...$348 samsung 700IFT17" .20 1260xl 024 (-$50) .$3N SamSung700NF17" .25 (SNxtZN (-$30)...$396 SamSung955DF19" .20 16Nx1NO(450)...$530 SamSung900NF19" .251606x1266.............$626

$208/I/538 $430/SQ

$126 $160 $216 $256 $386I416

NOTE BOOKMEMORYA HDDACASE 32/ 64/ 128M IBM 6/12/1W25GB 25" HDD Toahiba 6/ 12/ 18GB 28" HDD Targus NotePacCN01 CN20

$80/I 20/236 &up $240/348/525768 $220I310/420 541 30

Network Products Centre Intel Product Line ~x l W

3COM & D-Link

Intel 1.6MPCAdapter w/ AnyPcint Sure Intel (.6M UsaAdapter w/Anypcint suite kxd N ~ l Intel64668 16160Maneaement Adspter Intel 6470B10 (00 Sever Adapter Intel 64720 16100Dual PortServer Adapter Intel 6490Gigsbc server Adapter

M76 5166 SQ 5135 6266 5926

Hub 8 Switch Intel In.auunessSH(CTS5 PortHub((OBTI $64 Intel In.auunessSH(BTSB PcnHub((OBT( $77 (htel(hBuuhess BH(ccTxc 4 purl Hub((61001 5/15 fh(e( InBuuhess BH(SOTxa 6 pcrt Hub((ci(cci $160 Intel (h BusiheSSSS(0(TX44 Pcrl 10/1 00Swcch $146

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3COM3C9058 TX to/INPCI Adapter Acer ICBTCombo I 10/1N PCIAdapter D.Unk 528CTPCICombo D.Unk DFE.530/536TX10166 PCI Adapter

$62 $16I25

No $25

Home/Office lastwark Kit D Link OFE5054 Port 10/100 Hubizxn(C/zxcab(e$(55 Linksys 5For(10BT Hub/2xN(C2x cable $76 Linksys EtherFast Cab(e/D6LRouter (1 port) $166 Linksys Etherpast Cable/DBLRouter (4 pont 5226 Issue &prix 1cvsu swish Fxvwscdsrxvu IpAxxxvss Feature>

10 easeT Hubs

3COM Sct92665 PortHub 666 SCOMSC(6440 55 5 Entry Hub 12Pcn 5220 6336 Intel In Business SSICI TXS 8 Poil in/I CC Svx/ch $2CS SCOMSCI SCC( SS nEnri r Hub 24 Port 6116 In/e(ln.Business SH10/TXI616 Poil lci(cc Hub 5256 SCOMSC16700 OmceConnect 8'TFO Sony E200 G200 ................................ 5516,'576 555 Intel Express330T s/ecksb/e(6 port Hubris ice( 5766 D.Unk DE465 TP C5 Port Hub Matrcx Millennium G40016M 32M $!46188 thlink DE409 TPTC 9Fort Hub 566 Sony 19" E400 G400......................,... $696796 Intel Express IT s(sckstse 24 pert Hub iiciccI scuse MatroxG400 32M DualHead Max $228~288 SonyESDC G500 F500.........$'(29814682466 In(el Express410TSands(she 16 Portswish Iic ice( 576D 10DM~ba Huba A Switches Ma(rcx G400TV16M. ... . . . . . ..$398 Intel Express410Tstshdskwe 24Port swish (I cx cc/ $1666 SCOM3C(6750 Officeccnnect 6 Port 10.(CCBT 51 BB Vcodoc32000/3000/3500 16M $118/146/268 SCOMSC(6751 Officeccnnect 16 Pcrt 10/1COST $329 Intel EXPreSS CSOTStvik/SOIW 16 POrtSW Ikh (i(VI CC I $1066 Vocdcc5 550064M4x AGP ....,. . . ..$428 (me ExpressceoTS/shrtskwv 24pcrt skschnciccl $1360 D-Link DSH-5(Ci1on5 Port Hub $(05 E 771 17 " .27mm 12Nx1024 5 3 16 Intel Express520Tsee(able 12 Port SwcchImi coi $1 666 D-UnkDSH-610100 SPCrtHub 5150 E773 17 25m m 1 2 60x1024 5376 Intel Express 554Tsee(able Rout(n9 switch zzzaa Clink DSH 16 I 0 (00 16Port Hub 5266 SCOMSCISBSI SS.a (0 Swsch 110012 Purl 5950 E F70 17 " .25mm 1260x1024 $396 Printer Server D Link 06SBv 6 Port 10/160Sw(lch 6146 G773 17" .26mm 1280x1024 $366 NEC 1525VI 1525M15" $1090/1268 (htel Hetpcil Exniess10I100Ex( pnnlei seivsi1 per( 5306 PF77 1 7 " .25mm 1600x1260 NEC1525X/1525315" $526 $1509/2390 Intel Ne/ucrtExpressHk(00 Ex( pnn(sr sever 3pun 5435 NEC1810-1 18" I 2010.1 20" 5226 BackUPS300 500 650M $3668 5555 P F775 1 7 " .25mm 1600x1260 $ 4 76 Intel IhBuunvss Pnh(exStation vn I002Port 5125'162'249 25 m m 1 600x1260 5466 Panasonic LC5015" LC90$19" $1550'5670 PS775 17 ' InBusiness Station BsckUPsPic2606350 420 650 Staczm!256366 E790 19 26m m ( 6 00x(280 5516 intel ihBusiness storage sicken 3SG60G 51246 I796 Samsung 570S, 570B BaCkUPSPrO1000 (400 $1298i1398 GS790 19" .26mm 1600x1 2N $ 5 98 $5356N (nBus(nessSm elt Omce Network ate((en 61796 Sear(UPSSU420 i SU620 ' SU(CCC 5316I406I716 Samsung150MP /170MP STBTB/3300 PF790 1 9 " .2 5mm 1 600x12N $668 Intel (6ncrt Hua 13G 5/erede 6 Backup E.ke(I ' / SmaitUFSSU1400i SU2200/ SUSNO $930I1296/2056 Vtewsontc VG150/ VP 150M 15" $1298/1515 FirewzaI Prtn/er Server/ PF795 19 " . 25mm 1920x1 440 $026 Viewsonic VG15115" (Digital) $1418 P 810 21 " .25mm 1600x1260 $1168 Intel IhBusinesssmall office Network Plus stz(icn 52468 /samessabove wth adcischz//3G /s immering/ Yiewsanic VG10118" (Digital) $3698 P815 21 25m m 1 800x1440 $1266 10/IN BaseTCable 10/ 25.'50/ 10N $6/15/25/36 Virtual Private Nehvork ViewaonicVP10118" (Digital) $4228 P F615 2 1 " .25mm 1920x1440 $1290 I 10/160 BaseTcsb(e Bulkper it I per10006 5 25/156 intel Shiva VPNGateway Ezpmss 65676 CrimpingTool FU45 i BNC $22/30 An press issue 2.5% cash discount snd are sub/vcr ro change w/rhoul prior cohen. • Az trademarks are the properly of their respective owners. .

Viewsonic Monitors

LCD Panel

APC Power Protection

Network Cables

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UPGRADE OPTIONS ' N • • UPgrade HD.tO20I 30G . ....$25/50 • 17'.27/ 19" .26SVGAManitar .$24M75 • SamSung750S17" MOnitar . .....$279 • rCDROMtn 10WIEWfSKDVD $69/119/129

....... $29 '128MB to256MB SDRAM ......$199 • 15 .20r .24 SVGKMOniiO/...$1/9/189 64MB t012BMB PC133 SDRAM . .$95 • VieWSCniCEF/0 ' E790.... . . $595/499 • PCI 126 Io SB LiVe Value . . $25 Canan 3SDPSCanner ..... . . . . ..$79 Wer CanOnBJC 1000I2100U Piiatei,$69/99 • Win98 SE i Win 200OME . ...$129r l59 • CDROMt04424,' $032 CDRW$159/179 • 250WATKIO300W ATKPO

• Asuc KTV4X AOPMotherboard

Upgrade Packagesg • BACKTO SCHOOL SPECIALS Ig Upgrade3$6 • 456 • Pentiu m j 32/ 64/128MB PCIOSHAM$55/85/165 j ToCynx MU 360/333......,$199/265 I IBM 368 ATAIOD7200rPm HD. . $239 .

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Ts Into'I Pca5um Ill 55Q / 600 I Tg0 • AOpenWin98 Keyboard 6025V449/499 •AOpenInternetWheelMouse wiw • 1$" 30OW ATXTower Case •HoustonTechnologyPRIM.L FireWire Card 56KI Win96/I2.1 TFT....$1$99 • 32IRSPCI06QAN/ DnboardIHI2A6P MISSIOriglulutm 9V.... . . . . . . $2$9 Fuiilce EBI56C4MI SG'12BMB/24XCO Ky 450/700/800/900/950/unr • 566 Vgy Ip/Iog I ararpm oi 3Q$eiwd SSK7 Wrn99/ I41 TFT ...$26$9 SNSIEE1390Firowl/e Card...... $99 3 2049/1149/l tee/I 339/1449 • 16"AIX 250WTower Csce

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• AcusCUSL2/ Abit SE6ATA100 M.S. • PCI33 128MSSDRAM • IBM 3088ATA100 7203rpm II.O.

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• IA4 Panasonic FloppyDrive • Cmslhe SS Lkwl 9 with Dijihl Oul

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Order and pickup at the same day or next day! AH above systems come with 1-year parts 8 3-year labour warranty and I month FfgEE internet 0

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ACprm40rrxsxcatu 4!x CD-Ram.549/59/49

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An Explmwn600,000 htt p/twww.buy.corn,$IOO. Pmtuaster 80 hsp//wwwmindscapecorn, 532 PnmuasterHabnum7 htlp//www.mrndsrapecorn, 549 PrmlShop 10Delme DVD o $64 http//www.mindscape.crn,

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Web u lishin challen es p o u ctiv i

or a long time, Word and Excel have

been the pillars of Microsoft Olfice. But the two pillars are showing the

signs of age. Word pmcessors in general have not kept pace with desktop publishing and Web page layout programs. For example, if one hasto do a pagewith any complex layouts—particularly columns and text frames associated with intricate printed reports or Web-ready brochures or folders —then word processors poop out. In these cases it is easier to work in desktop

publishing programs if the output is primarily for print, or Web-page development programs if the target is the Internet. Fortunately, the premium edition of Office includes Publisher 2000 and FmntPage2000,which are more than equal to these tasks. But this means word process-

ing is smeared over three programs: Word for collaboration and mail merge work; Publisher 2000 for more complex reports and brochurem and, fi nafi y,FrontPage 2000 for documents that wifi primarily be used for Web pages. It would be nice tosaythat passing documents among Word, Publisher and FrontPageis fiawless,but in reality, translation between the three programs leavesa lot to be desired. Thetransfer fails to preserve formatting and layouts with any degree of iaithfulness. It is particularly galling to see that Word and Publisher documentsexported to the Web must either become highly static GIF or JPEG images. Thnugh this offers fairly dose reproduction, the documents are effectively un-editable, or are

Microsoft's .NET Building Block services will hopefully offer more collaboration and data interchange features to 0%ce programs. They certainly will allow developers to offer a broad range of 0%ce functionali-

example, Coral's Quattro Pro has more formulas and graphing capabilities and is rapidly catching up to Exceps formatting and analysis feature Also, although Exec)'s conversion to Web pagesare goo@Quamo Pro is more fiexible and user controllable. However, Excelreafi ydoesshinebyway of the sheer number of third-party add-ons available &om statistics, math programming, advanced financial calcu)ations, risk analysis, mapping and other analytical calculation vendors. But with the increased importance of Excel's link to SQL Server's powerful data mining and OLAP services, expect to see either Micmsoft or a third party provide a better Excel modeling language to greatly simplif)i the link between Excel and OLE/DB for OLAP servims. Sun Microsystems is c hallenging Micmsoft and other suite vendors by making its StarO%ca suite (hllpy/wwnsm.cern) available for fiee. Star 0%ce has components nearly as capable as Word, Presentations, and ExceL StarOffice programs can read Olfice file formats directly or export StarOIBce files into 0%ce 97 or 2000 formats. The pmblem with Star0%ce is that a few advanced Microsoft 0%ce features get droppml in the translation. In addition, Sbrr0%ce is nobetter at converting fidthfully to Web pagesthan Microsoft Olfice appli-

eisonst information management is one softwarecstegoiy profoundly affected by

Inte rnet technology.Once upon a time, the PIM software that msided on your desktop computer wss inaccessible if ynu were out in the held. Then digital organizers like the pabn hsndhehl, with its elegant synchronization method,allowed ynu tn enny key information like your contacts nr appointments with you, ailfuUy up tn date. The evolution of personal information management continues, with unified massaging the new mantra in which Internet text-based chat or voice, voice mail, fax, snd email are aU accessi bie and can be managed from one ptiKL

One player tn watch is Mississzugs, OiiLbased 01 Communique (hap//wwwoloxnrnm) withits Communicate i2000, one of the most versatile unified massaging programs on the market,thatcan manage siinfthe above tasks snd more. Tn add interest, Communicate! 2000— also from 01 Communique— supports video confer encing, text-tn-spesch conversion, and telephone logging services. Even more impressive, early next year 01 Communique will nt?er mobile routing services. This means userswill be able connect

badly mangled in the translation to HTML Given th a t Bin ar y Re search's modules in the Premium edition. But perhapsof more importance to large Click2Convert (ht ip//www.dicktntenvert,mm) to the frustration. However, afi of the major

faciTity anywhere close to the versatility of

word processing programs are in the same

Office's Visual Basic for Applications. However, the 6.0 version of Star0%ce is due

boat, with Lotus WordPro and Carel

WordPerfect exhibiting similar problems in transforming documents for the Net. Excel is also starting to show its age. For

this in the upcoming Office 2001 in the first half of next year. And who said o%cesuites were a slumbering dead end? —/acquesSurveyer

Managing personal information anywhere

Star0%ce's database, Web development, and desktop publishing modules are weak or non-existent in comparison to Microsoft Office's Access, FrontPage and Publisher organizations, StarOffice lacks a macro

ty up on the Web with greater ease. Look for

cations or those of any other o%ce suite.

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thmngh anyInternet bmwser(inchxhix)those nn PocketPC, Palm, snd BlackBerry PDAs, as wellss WAP and OPUS tet(phone connections) tn theirCommunicate! 2000 machine and manageailtheir messages as if they were at their desktop PC. In effect, your PC becomes your personal

out before the end of the year, snd at this point Sun promises to make StarOIBce not only free but competitive and open source.

information server, and the various access devices ynu might use to check email, voice maiL appointments,etc, become remote terminals.And so again, we seethat cnmmnni cating with PCs is where the mal action. ns PIM softwsn.«nmpanies transition tn Web sei vi«es they Uet-enable the classic contact management services, such ss contact databases, calendaring, client interaction tracking, meeting scheduling, tn-do lists, snd wnrkgow management. Thus products that havegained acceptance ss personalorganizers sm being given features that sUow them to also serve ss workgroup nr team organizers, withcommonly accessible calendars and mnm. Personal nrgsnizeis like Microsoft Outlook snd LotusOrganizer, for example, have become front ends for larger workgroup systems like Exchange nr Notes. largercontact managers such as ACP.2000, GotdMine 5, Info Accelerator 8, snd Maximizer 2000 have also made the transition tn groupAU nfthese programs are rushing to make their programs more Net capable with diied outputtn the Web pages, XML data interchange,snd even tata(operation within a Web browser using Java or 3avsscript, Tn illustrate how seriously the software industry is taking these opportunities, Jaune Systems,a Toronto-based contact management software developer, was recently bought by customer relationship management giant Siebei Systems for nearly 51 billion in stock. — /scenesSnrveyer

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Critical mass How will Canadian cities blossom in the Internet age> Sy SInfan Duhm>vahf ver the past 9,000 years, since the lirst pro>In?'pes of urban life began ai len<ho m Palesune and Catal Huyuk in Anatolia, n has alway~ been a mystery how certain places acquire the magic to become «entres ot' political, religious, technological and economic creativity. Many ciu<s have,fora ume, had the magic. They' ve attracted or created human talent, new ideas, economic activity and a vibrant, healthy wban culture out of proportion to their simple size. How our own Canadian cities can ride the waves of the New Economy to a sustainahle, healthy existence in the global economy is the trillion-dollar question. In her book, The Deu>h and I.i jr of Great American Cities, Jane lacobs has this to say about what a living <ity needs for diversity and urban liveliness: "A mixture of uses. if it is to be sufliciently complex to sustain city safety, public contact and crossuse.needs an enormous diversity of ingredients." But lacobs' words seem to have gone unnoticed in the high-tech industry. Here we see

"e-dusters."valleys,alleysand corridorsdedicated to the world of binary code. We notice high-tech closeness in Kanata, Ont., where visitors have access to CrossKeys

SystemsCorp., Alcatel Networks Corp (formerly Newbridge Networks) and Mitcl Corp.

horn one street. March Road. Consider St. Iohn, N.B., where a number of call centres and IT training facilities take up residence. Some say Montreal has a lock on some categories of high-tech research and development. And plenty of software comes from

B.C. George Hunter is the executive director of the B.C. Technology Industries Association (BCTIA k He sees examples of this congregation happ < a >ng in the Yaletown and Castown areas of Vancouver. "If you hsten closely over lunch you can herc afi of the business deals going, on," he >a>d over th< telephone. "There's this intense need for interaction with peers. The real drive is on for a>eas that are 'funky.'" Whar' i he appeal! "Other companies are there," Hunier said. Ls th>s m keeping with jacobs' detimtion of diversity? Or does our tech-penchant segregate services and stitl» city excitement'. According to Beth Moore Milroy, director of Ryerson Polytechmc University's School of Urban and Regional Planning, su<h concentration might seem homogeneous, but m truth d>versity rules. "It's ~(most one of those timeless features," Moore Milroy said. Con~ider Caned;i's major finaninal district, which lines Bay Street in Toronto. "You would see a vanety of services if you looked closely at the financial district... You'd see lawyers, you'd see restaurants, you'd sce corner store activity. I don't think (the hightech sectorj is afi that different." But computing companies arc dilTerent in one respect:they're on the leading edge of communication. What's the porn>of clustering when cofi eagues and conversation are only a mouse-dick away?

"Email certainly is impar>ant." Moore Milmy said. "But wc find something very interesting, nonetheless, with people. They learn more from meetings than from printed words." Thusemadis releg atedto a scheduling teature for face-to-far> interaction, she said. "The meetings still go ahead." This "timeless feature." clustering, is reborn, however, thanks to Canada's mterest in technology. Whereas once the clusters werc left to create their own infrastru<ture, "cities again are getting into providing the 'intangibles,'" like the capacity to meet and easy access to capital marketn It's part of the reason why a group of companies called the Spadina Bus is promoting a downtown Toronto area as the premiere ebusiness cluster. Eric Meerkamper, the Spadina Bus founder, says this city's aged fashion district acts as an ideal Incubator for new new media companies. It's not far from the financial area and start-up cash. But just as importantly. it gives novel technology a chance to thrive. "The most dangerous thing you can do is

isolate yourself," Me erkamper said during a telephone interview. "You have to keep up on the changes. You want to know what's going on. But it's not easy. Afier afi, in any given "geographically defined e-cluster" competitors stand side by side. Contentious? Meerkamper doesn't think so. "See it I'rom our customers' point of view," he said. Meerkamper works for a consulting company «afi ed D-Code, which keeps offi<e in the Spadina area. "They have the alternative to go from place to place... They know they' re going to find what they want." It's great for customers. But how is it good for the companies themselves? Clustering might help with en>ployee retention, Meerkamper says —albeit in an odd way. High-tech workers, like most people, enjoy the camaraderie e>fosters afford. "It's very attract>ve. Companies can promote themselves to e mployee~, (who becom<l no> univ a part nf a sompany. hui part of a community." Mind you, high-tech workers are m demand these days, What's to stop your Web developer from joining the team across the street? Nothing. But he's more hkely to stay put if hs hkes his job .ind likes thc sluster . less likely >f he likes his job and doesn't enioy bemg out of the geograph>c loop. "Work as a place of commumty is very unporiant to this .>ye group, Mccrkampcr said. 0-Code researches the "nexus" generauon: ta. to 34-year olds. "The pss>pie you work with san be an important component." As to> the confi>ei» ion, kle<rkamper said thcrc's nu>re than enough work ior evervon<. This speaks to the imployee shortage, too. "People are turning away bus>nessbecause they don't have the people. They san't handle it. This is what Meerkamper caficd "co-opetition." Companies might vie for the same <ustomer hut they help each other a> weU, creating a mesh of opportunities tbr employees, clients and —very important — investors. When an investor back> a clustered company, she backs an entire community,

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Meerkamper suggested. This >s one route to su««<>sfor industries and indwidual firms. Think of it as an outdoor mcubator. One investor gleans many choices from this place. The difference is the high-tech hopefuls maintain their own roofs. instead of sharing one. Meerkamper notes another benefit of eclustenng: infrastructure sen>i«es. It's easier for a <ompany to take up residence where cablesare connected. high-speed is standard and thc power won't go off. (Some say the Spadjna area still needs some work on that last point.) But clustering isn't afi roses. Consider this: a high-te«h jumble of software companies, content producers and consultants migllt seem vibrant at first. But what if no one

think of «fostering assomething that happens outside of downtown... There, people want to be around others in the same industry. Why? It increases their cofiectivc knowledge and allows people the contacts ihey need to move from one company to another." And if the Spadina Bus clustei harkens back to a previous era in Canada's historyin ihat clustering is "timeless," as Moore Milroy said —the digs perpetuate this connection. We' re talking ancient knitting mills and te>nile fa«tories. So out of hon>ogeny comes diversity. lacobs might be please>L (We «ouldn't find a «on(act number for the urban planning guru, seven though she lives in Toronto.) "Very few companies do the same thing

movesand nothing changesover time?

around here," Meerkamper said. "But you'll find everything surrounding e-business."

It's a stagnant end. But in Meerkamper's mind the Spadina Bus should attract a healthy turnover rate. Migration occurs as <ompanies seek larger olfices, lower rents. Perhaps a firm discovers that most of its «Beats live on the West Coast. Goodbye TO.. hello B.C. Moore Milroy has her own thoughts about the Spadina Bus. For one thing, "we tend to

For bis part, Hunter enjoys the clustering scene. He works in Yaletown, a popular newmedia congregation. If nothing else its stack of companies makes Yaletown an attractive spot these days. "You need a shoehorn to get into Yaletown and Gastown," Hunter said. "It's very vibrant right now." — CamidaCo>opuses.ram

U.S. colleges reject call for on-campus Napster crackdown CAMBRIOGE, Mass.—Some U.S. colleges are rejecting a request from rock band Netafiica and rap star Dr. 0>a to ban NP3-swappingNapstei on campuses,but the musiri aas'lawyersays he has no plansto sue those with open network pobcias. Not yat, anyway. Howard King, who is representing Netagica and D>. 0>e in a copyright infiingea>e>nlawsuit against RedwoodCity. Calif.-based Itapste>, sent (ette>s to a number of large U.S. colleges suggesting that permitting access to the pee>-topeer file-sharing technology was akin to abetting music theft. But iasntutioas such as the Massachusetts Institute or Technology (MIT) m Cambridge have told King they would not comply with requests to rid their networks for Napstei users. Others have yet to respond. While the letters had asked the «otleges to p>ovate a response by Sept. 22, K>ng said the date wasn't a "deadline" colleges had to meet in order to avoid legal action. We want to see what the vmve>sines have done — oi are w>tt>ng to do — to protect the nghts of <opynght owners," he said."It was not ou> intention to turn aroundandsve universities who >erase to ban access to napstei. It's really oui mtentioa to keep a dialogue open to persuade them to do the proper moral, ethical and legal thing. "We would plan to to(tow up mtn those who don'trespond— oi don't respond the way we'd like them to respond—probably with further requests." Kin< said. Metallics's and D>. D>e's lawsuit against napste>was filed this spring, pa>at>et>ng a si>aiia> comaiamt t>om the music indusuy, filed by the >?ecorduul Indust>u Association of America inc mvsv. puahsneis. The record-company lawsuit ted to a p>et>m> na>y >mun«non that could

have dosed the NP3-swapping senri «e if the order hadn't been stayed by Nap>tv>'s appeaL TheU.S.Coun ofAppealswas slated to hearoral arguments from lawyers 0«t. 2 in Saa Francisco (just after TCPwent to press). When the lawsuit from t>tetaliica and Dr. Dre was filed, Yale University, the University of Indiana and the University of Southern California were also named as defendants,but they were later dropped from the suit after agreeing to block a«cess to napstei on their networks. King said napster is still the only defendant currently named in the suit. At MIT. spokesmanRobert Sales said that the universitjjs policy is to maintain an open netwa>k. Ia a letter to King, James Bruce, Mlys vicepresident in charge of information systems,said; "Mlr has had a long history of pioviding its faculty, staff and students with uncensored access to the Internet and its vast array of resources.... This policy is consistent with MITs educational >vis>ion and out deeply held values of academic freedom." However,Bruce wrote that MII does"doesnot condone copyright infiingement," and he invited King to offer any information that could identify individuals who have illegally copied the music af Metallics or Dr. Die. "Once we are certain that an individual mat>ing the ageganon mdeed owns the intellectual property and that the alleged a«tivity... is not protected by fair use, we work promptly aad decisively to stop the inhingiag activity," Bruce wrote. Manycolleges have banned access to Uapster on campus. but frequently administrators say suchaction is taken because the MP3-swapping-, taxes network and computer resources. —He>> >bytes

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TV industry told to transform or die LOSANOELES—The digital revolution is changing the face of television in many ways,but Robert Tercek says the biggest opportunity in digital video is electronic customer relationship management, or eCRM. Tercek, the president of the progmmming diviriion at PacketVideo (hap//wnwpackekrdeocomb has plent y ofexperi ence on the frontline ofthe revolution. He oversaw the development of interactive media at Sony's Columbia Trigtar Television, founded 7th level, a game developer, and was creative director for MTV, Tercekwas the keynotespeakerforthe opening day of Digital Coast 2000 Ihupfiwwn dkrtaI coauzoXcomh a conference in Los Angeles. California, that highhghtsthe convergence of the Internet and the traditionai media, i.e. print, radio,broadcast television and film. Tercek says eCRMis tire technology behind oneto-one madieting. which is not available through television today. He also believes television, which he referred to as"the most dominant medium in the last century," is undergoing a fundamental

change. "Television has been blamed for many things," said Tercek."Television is not the problem, it is a symptom of a mass soriety. We have a mass consumer soriety, with mass marketing, which led to the rise of television as a massmedium. Television gave the opportunity to create mass brands and

sbmula ted massdemand. "Now we are seeing a shift to mass customization,to a one-to-one economy," Tercekcontinued. "It wik be a wrenching transition for the television industry. Everyone wants things customized to him or her, you see this as a growing trend on the InterneL Television rrill have to become customized, because the audience will no longer be passive, they will be an active participant," Tercek's address focused on four vector that will drive the change m television frere its current state to an interactive medium in the future: form, value, audience and controL 8y form, Tercek refers to the transition fiom analogue netwons to digital, two-way networks. He quoted Alvin and Heidi Toffler's book Power Shrft, which notedsix i mpor tant words for the future of entertainment ubiquity, interactivity, connectivity, convertibility, mobility and globalizat ion. Tercek says that the new wave oftelevision must address each of those six items. "Convergence is a term that ismuch derided. It also causes confusion. Television will oot converge with PCs, convergence will come from microprocessors and telephones," he predicted. "The value is in communication. The tenos television and video will merge, and community and commerce will come from connectivity. Connechvity is the future of video. ARmedia is heading towaels a telephony sphem, that's how to reach the next bib lion users, he added. Tercek went on to predict that television prograrns will turn into digital software that woric an any network. The value will come from the change from a fixed procfuct to acommo dity,accordingtoTercek. 'Video will no longer be on a tape with shrink wrap, Technology like Napster will lead to the commoditization of content. On demand access will prevaiL Video will be given away freewith value-added elements wmpped amund it," he said.

"The goal is to occupyall of your customer's ti m e. Ifyou don'ttake theirtime,they go to someone else." The thinl vector, the audience, wia change from obsemer to participant, said Tercek. "Television viewershave always been powerfuL Ifthey don't

watcha show, it is gone, sometimes after three weeks. Ifthey watch a show, it comes back the next week. However. two-way networks will measure every switch viewers make. It is Orwellian, but it will lead to eCIIM, which wiU transform a mass audience to an audience of individuals. To the industry executives in the room he added: "Are you ready to embrace eCRM~ Thefi nalvectorTercek spoke aboutwascontroL

The World Trade Organization demonstrations in Seattle last year, he said, were a combination of a revolt against brands and commerrialism and a feel ing of being left out among those who were stig waiting to shike it rich in the new economy. "There is a backlash now, because an information overload has led to a feeling of desperation. The wild, gold-rush mentality has led to a transformati on of identity. Not everyone can found a dot-com that goes public and makes migiom of

doll ars,noteveryone can win on Wbo Wants to be u Migionm're? Televisfon was a fmedom frere choice, and mindlessness is liberating. The future is freedom, and freedom means responsibility," he add rk Tercek left his audience with an advisory to the members of the television indushy. "Transi'arm and be transformed, and survive the evolutionary process.

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Is Linux in your future?

When the web hosting service

t is no surprise that Linux is emerging as the fastest growing operating system. Linux has momentum for a few ~easons. First, it's free, reliable and runs very fast. Second, it hosts a growing amount of freeware, including such Web stalwarts as Apache Server, Interbase, and MTSQL databases; PHP, Python. and PERL scripting services; and StarOffftce Suite, Netscapc, and )ava with several

that you recornrnended screwsup,

free IDEs, including Borland's )Builder

• •

•

Foundation. In addition, all of the major database and Web server heavyweights — including Bluestone, lnformix, IB M, Or acle, Sybase, and others— have ported their main products to Linux. Finally, the next version of Linux will h ave improved clustering and m u l t i processor support built in. So Linux has become the lightweight LVeb server of choice. On the desktop. Linux has received three boosts.First, Corel Linux has set the standard for ease of installation and graphical user interface (GUI) use. By developing its own GUI-based file manager and user admin programs, Corel Linux (hup//wwwcorel,com. free, or $60 for the D eluxe v ersion, w h ic h i n cludes WordPerfect and other utilities) simplifies operationsusers of Mac or Windows desktops have come to expect to be very fast and easy. In addition,by adopting KOE and developing the WINE Windows emulator, Corel has given impetus to better windowing capabilities in Linux, be it KDE, Gnome, or other GUI. The second boost is the retatrvety high price Microsoft i s charging for it s f i rst operating system that can claim to have close to the same reliability and availability as Linux (Windows 2000). The jury is still out, however, as no public benchmarks on reliability, security, or performance have been done comparing the two systems.

• •

•

• • •

•

compelling. Finally, L inux o n t h e d esktop h as received a boost from China. In January,IDG reported that China has decreed Linux the desktop operating system of choice. How effectively the government can impose such a choice remains to be seen. Stay tuned to see how this works out aver the next few years. But the f uture presence of a b i l lion Linuxdesktops in China would make Linuxcompatible applications and standards very compelling indeed. In the meantime. Microsoft has been and continuesto work overtime on Windows at

all levels. W indows CEhas moved to several different h a rdware a rchite«tures i n cluding StrongArm and MIPs. This renews the hardware independence startedin Windows NT but then abandoned (Windows 2000 runs only on Intel architec-

ture). But the new .NET managed executables have the inherent capability to be cross platform, just l ike Java Virtual Machine applications. So more than ever before, Microsoft has real choices as t o which h ardware architectures and markets i t chooses to enter. — Jocques Surveyer

Developers take individual approachesto Web tools

•

• • •

This may be due in part to the fact that both OSes are in major transition to 64-bit multi-processing, and Windows 2000 will h ave added security and reliability by means ofits .NET managed executable environ. But thefact remains that Windows 2000 currently seils for two to three times more than Windows 98. Presumably the Whistler v ersion of W i ndows 2000, w hich wi ll replace Windows 98, will be pitched in the same price range. If that is true, then the Windows OS may become 15 to 25 percent of the cost of a new desktop PC. at which point switching to f ree Linux with free Office-compatiblesoftware and other free or low-cost applications will become quite

he following tools have emerged from the heiter skelter to become Web tools of choice for a broad range of needs. The only problem in making a choice, however, is that each of these programs take a very individualistic approach to Web development. Cold Fusion Studio: I Strong database and page design tools (52,100). hlqvj/wwwsilairecom. Dreamweaver UltraDevr Forte in page. template, and database (5710). http//wwwmacromedu corn GoLive: Great page, site, and Javascript programming tool ($380). hup//wwwadobe rom HoTMetaLPro:Text,page.and XML Web toolsparexcellence ($150). hupj/wwwsoltquad<om Silvergtream: JavaServer pages and Enterprise Java Beans withtop design tool (pr icing not available). hltp//www sdvernreamcorn

As soonas Microsoft gets VisualStudio.NET working — which is expected to be about the second quarter of 2001 —Visual Interdev and Commerce Server 2000 with ASP+ will also become quite competitive. But right now ASP+ is so revolutionary it renders the older ASP

•

code obsolete.

• •

•

54 NOVEMBER 2000 THE COMPUTERPAPER BCEDITION rwnvcaruda orruuuscom

r •

For big site development, a number of tools like Forte Developer 6, Oracle's JDeveloper, and IBM'sWebSphere allow users to develop enterprise wide Web systems with round-theclock reliability, security, and huge scaiability demands, but these systems can cost upwards of $250,000. — Jacques Sun eyer

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Free speech advocates seek to expose 'censorware' foulups SP Stegan RSIISUUULI

n an attempt to help crack online censorship, the Digital Freedom Network (DFN) held a contest to "foil the filters."

This free-speech advocacy group from

Newark,N.j.asked people to send in examples of the worst— or perhaps best— example of "censorware screw ups. "The idea is to bring to attention... mainly that filtering software doesn't work," said Bobson Wong, DFN's executive director,during a teiephone interview.

very weB be. Internet Alters wiU likely grow more intuitive, Wong said. Butin the meantime he suggests we turn off this electronic net. "It involves boundaries and trust. But to use software that is so flawed, so far behind. you'(l have to wait a long, long time before it becomes even marginally more intuitive. —ConedoComputes.corn

Foil the Filters winners In late September, DFN posted the fosowing winning entries in its Foil the Filters contest at its Web site (htip//www.dinorg):

nsglghgPrhe Joe 3. reports being prevented from accessing his own high school's Web site from his own high school's (ibraly. Carroli High School adopted mteringsoftware which blocked "all ques-

tionable material" This included the word

"high." RsssNmsp Youwouldn' tthink someone named HillaryAnne would have censorware problems, but all attempts to register hiearyanneehotmaikcom were rejected because censorware spotted the hidden word aqrdn. Hillary says I ha d to email and fight the system like crazy to actually be able to use my registered nickname again."

ltonitors

Wongis no fan ofInternet fi lters,believing thatthey do more harm than good. "The makersclaim that they can view the entire Web —which is simply impossible." These not-so-smart programs are designed to keep prying eyes —particularly under-aged peepers— from perusing nasty online content, like pornographic pictures and lewd stories. But Wong has heard from unhappy surfers, caught between these algorhytmic bars: • A woman named Sheryl Babcock was not allowed to enter one Web site because her lastname contains an unwelcome word. Wong saidthe site owner wouldn't make an exceptionfor her.If she wanted to join the fold,she'd have to use another name. , • A Navy officerwho was studying foran exam wanted to log on to the Web site. aplusexam.corn.But here again,the corporate firewall's filters wouldn't let hi m t hrough because the word "sex" is hidden in this universal resource locator (URL). • The peoplefrom Scunthorpe, England, are out of lu«k with filters. Dot-corn merchants from this place had better avoid naming theirhometown in the URL if they want everyoneto accesstheirsites. • Do you like poetry'? Keep in mind that some electronic censors hide Web sites about Charles Dickens, Emily Dickinson and e.e. cummings. • Internet filters blocked a reporter's stories because they contained the words, "who reports." The filter read the word "whore" therein. The way Wong sees it, these filters do children more harm than good. What if the child wantsto look up information about cucumbers or the Earl of Sussex? "That' s depriving kids access to an education.The Internet is supposed to be a great

too(for sharing information." The problem is, the Internet is also a great tool for sharing lies, selling pornography and pushing propaganda. What's a parent to do, watch his or her children every time they go near a computer? Filtering is no substitute for parentai discretion," Wong said. "And it's not as if every time you go online you' re going to stumble upona picture ofa naked woman. You have to search for it." And here's where Wong advocates education.not censorship." Parents might teach their kids how to surf safely. Consider Child Find Canada's rules. This group, concerned with kids' safety, offers guidelines for pornfree surfing: • Keep thecomputer in a common place, like the family room or den. • Tell your children not to send pictures of themselves without your permission. • Trust your kids to trust their instincts. If what they' re doing feels wrong, it might

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owwcanadacomputescom THE coMPUTERPAPER K EDUIQN N ovEMBER2000 ol

c HANDS ON w incoming faxes, although it should be noted that the onboard buffer will save quite a few incomingfaxes for later printout, if the paper was out or jammed while t'axes were being received). Even so, the MFC-9100c is a surprisingly full-featured model considering the price point, and would make a preuy good choice for demanding users who need colour output more than blazing speed.

Canon MMINposs CSBO From. Carun Canada Tef 800-263-1121.hltp//wwwcanon ca Suggestedretal pnce: 5299

j II

Multifunction, multi-talented TCPLab puts all-in-one office peripherals to the test ultifunction has been a buzzword foraslong as we «an remember, but precious few devices have really embodied the word's spirit: the resulting products either forced two items together arbitrarily, or produced an end product that wasn't particularly useful, no matter which way you looked at it. One product category whose manufacturers embraced the concept and got it right, however, is the multifunction printer. People who work in small office or at home often gud they have a jumble of devices that are very similar in principle. A laser printer, a photocopier, and a fax machine all use printing technology. A photocopier, a scanner, and a fax machine all use imagjng technology. It' s more e(Dc)ant to roll them into one unit to save money and space.

gs o mulkgg uneggon unit sg~ for youP For the home or smaller once envimnments inwhich there areonly a few people who need access to the equipment, an all-in-one solution may be ideaL Instead of a number of smaller devices taking up precious space in a home oflice, you only have to gnd deskspace for one item. Further, you only have to worry about replacing one set of print cartridges, instead of replacing them on the printer,the copierand the Buc machine. Even bauer, you can accessall of the different functions hum the same PC. Why print something out on your printer then take it over to the fax machine, when you can use your PC as the hub for aU of the different steps in the process? In addition to savingspace, owning one item that handles all your printing and imaging needs can also be cheaper, at least in terms of the initial hardware investment. A multifunction machine isn't suitable for every situation, however. If you have a numberof peoplewho need access to one ormore

of the machine'scapabilities, you may end up with lineups, because when a multifunction is being used as a printer. your copier is effec-

tively out of commission.The same is true for scanning when someone is copying. The other major issue with combining all of the components into one handy package is that if the unit breaks down, you' re losing three or four different functions. It helps to choose a reliable brand, of course, but if the multifunction printer is to be used for mission-critical activities, it mightstill be safer to split the different functions into separate devices. This is especially true if usage will be heavy on any or all of the components, and even more so if you cannot afford to lose all of those components for the time it takes to repair or exchange the whole unit —even if that's just overnight exchange. Now,on with the review!

Inkjet models Sroghor MFC&100c From. Brother lntemauonalCorp (Canada) ltd Tek800361cvr66 http //wwwbrother ca fsbmatedstreet pnce 5699

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easyone-touchmppng in ether made Cdourcopy qualay s excellent. Reductioe n/n largementfrom 25 through400 percent invaryingirlcfnllerlts. Scannrngresolubon of 300x600boostedto 1300 dots per inch(dtx) uungsoftware inteqmlatmn 250sheet input casseqe u brgesl wesawBra month, gwingusm a lot of output betweenpaper reggs. Automatic sheet-feeder onthe top unucan hokl up to 50 sheetsfor copying or scanning.Usersalso havethe option ofBathedscanning for adduced ononals. Fax u buih mtothe uns. Una n rather large and heavy, evencompared to some ot the laser-basedmodels. Usersvwth Innaedspace maywant to doublechecklhe dimwmons. The MFC-910 0cships vxth anextensive bundle of software. includingVrsioneer PaperPort, TextgridgeOCR, Coral Pnnfand PhotoHouseand FaxStorm. Softaare components don't Imk together asseamlessly

asyou'd hope Torealuehowto useoptical character recognoon (OCR)software, wehadto consult lhe help hie becausethere wasno dearly labeled optmnon the desktop. • An RCA jack on the front of the deviceaccepts NTSC mput for captunngandpnnting aemsfrom compatible digtut cameras,wdeocameras,and VCRs The lllmhiuw IusIN oli/off switch, whxll fnmlls rf you

need to reset 4,you11have to pull the plug.

• Comp atible mth Windowssx/Bx/NT/2000.

Usesadenim vnth four separate inktanks. Thamakes for morealiment uaeOf CO(our ink, mpecugy for those who rouunelyusemoreof onecolour than others. • 1440x720 dpi maximumpnnt resolutmn. 7pagesper minute(ppm) bfadf draft, 4 ppmin colour f<4both prinbngand coptxng • Parallel only connecbon lo the PC • Has both <olour copy and amono copy buttons tor

6'g NovEMBER 2000 THE coMPUTERPAPER Bc FumoN wwwcanadacomputescom

The Brother MFC-9100c is one of the biggest units we saw this month (either inkjet or laser) and accordingly. it has packed in a ton of features and functionality. It's one of the few inkjet models that has fax onboard, and in addition to its more versatile flatbed scanning area, also comes with an auto document feeder for easier faxing (it actually uses the same scanning component for both, in an innovative design). On top of that, it has a higher-capacity input tray, which means you won't have to replace the paper as often.

Although not really professional-quality, the video printing is certainly a nice bonus. It's not a perfect solution, though. Because of the size, it may be too large to sit comfortably on your desktop. Also, we had a few minor paper jams (a bit inconvenient for

• Singfecaeidge deugn hastwo indxxduagyreplacmble ink tanks(one black, onecolour). • 720I360 dpr pnnl resolutmnprmndesadequate qualay, thoughmaputu a ba ragged atuncs • Paragel only way to conned vnth thePC Up to 5ppmin blackdraft made,and upto 2 ppmin colour. • Up to 3ppm in copymade. • tqpsheet input lray may beabt on the mall ude for the busyofhce. • Fax componoa a budt into the unrt Aghoughthe unn shrpsvatha single pnnthead,users can replacethe indnndual mli tanks(one black one colour) separately for lessmoney (fug pnntheadwith ink costs592, andusers canalso usean asbhck printhead,which coals561; indnadualtank cosh lated rn chart). • Sheetfeedscanningunnscansat300dp,whxhcanbe boosted to600dpi vnth mftware intwpolatmn. • Una a not technzally one<ouch copy, but iys dose presscopy, then stan. Uws canmakeup to 99mpies of a singleoriginal. • Sue can be reducedto 70percent in 10 percent increfnuIls

• When not in use. front paper tray fokls upaverthe but. ton pads,minnnmngthespaceuse and prevenang acodental presangof the cormO ), • Printer shipwi sth AdobePhotoDeluxe, ChromaFax, OansHomePage, andTextgridge • Compatihle mth Wmdows Bx/NT For users on a budget who want a multifunction unit, C'muon'4 MultipASS C530 may be the way to go with a suggested retail price of only $299. As a budget-oriented model, of courseyou have to give up some features,and with the C530, its speed and punt quabty. The lower speed is especially noticeable with colour output, but it's much slower than some of the other machines in this month's roundup. Print quality, on the other hand, uses Canon's older 720x360 dpi printhead,

which provides raggedquality on draft, and adequate results in best-quality output mode. The scanning component is a fairly good match for the print side, providing reasonably dear copies at best-quality mode. Further, the unit comes with a fax component built in (one of the few inkjets that

does), which iseven more impressive «onsidering the machine'sprice point. The software installation is preny straightforward, and Continued on page tfd

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c HAND S O N > Mullguncthn, mull~ l antatg Continuedfrom page62 gives you a lot of control over yow communications configuration during setup. Lastly, the unit comes with a fairly reasonable software bundle. In the end, the Canon MultiPASS C530 is a perfectly good solution for those who want to save some money, and aren't really demanding about the speed and output quality. Those who need fast, high-quality output will want to look at other options.

Spson Stylus Scan 1000 From.EpsonCanada Tel 800-807.7766 http //wwwepson.corn Suggestedretail pnce 5649

Mrooprezopnnt Iechnology usesIwo-cartndge design. 6 ppm in blackdraft 5 ppmcolour draft. 1,440x720maximum pnnt resolubon Featuresboth parallel and Usg connecaonopnons 100-sheetinput tray abasmagfor a busyofhce Upto 5ppm in copymode Scanningresoluton of Soth60o «anbe boostedto 4.800 dpi wrlh software interpolation USg imtagatonwasquae problemauc. Instagahonprogramcouldn't find agthe necessarycomponentsto completethe process, forong manual browsing andfile location,andeventhen installauon wasunsuccessful becausenot agfiles were included. Scanning rsbysheet-feed, whch meansyou canonly scanangle, loose pagesand not rtemsIrom books, recordcovers, oranythingwider than 85mches One-touchcopycapabilny, single-copyonly. Zoomsettingsare fued at 70percent 93 percent, and 141Ixvcent. Faxcapabilay 6 not buih into the machine, but the softwareallowsyou to useyour PCsmodemfor faung Comesbundled vathWinFax. Presto! OCRsohware built in, providng quite accurate characterrecognnion, and even doesafairly good Iob on formatung. compaablewrth windows9x/NT/2000, andUSBenabledMacsystems

In theory, USB interfaces are supposed to simplify life for the user, but the Epson Stylus Scan offers some evidence of how not to implement USB. We went through the installation process three times and were unable to get the printer functional under USB with our test bench. Even after switching to the parallel cable, installation w as still a headache, and Winpax software interfered with other aspects of the computer. In short, the software aspect of this printer seriously tried our patience, and will potentially try yours, if your PC has the same conditions during installation. You' re in luck, though... I called tech support so you don't have to. When installing the scanner portion, you need to choose a location, and look under the /epson/win2000 directory on your CD, when it's looking for the USB scanner. After it has gotten past this hiccup, it will try to install the USB printer component, which you will find under the /epson directory on the CD (if it can't automatically find the tiles). Yes, this is a headache, especially considering the fact that plug-and-play is supposed to be easier than this. O n the hardwareside, the printer is an Epson, which means output quality is high, once you get it to work. The colour reproduction was top notch, and speed was reasonably fast. The biggest problem is that scanning is sheet-feed, which limits the types of items you can scan. Those who are fans of Epson's print quality may want to save up a little bit more moneyand go for the Stylus Scan 2500 (reviewed below), which offers more scanning flexibility.

Spson Stylus Scan 0000 From,EpsonCanada Tel 800.807-7766http//wwwepmn.corn Suggestedretal pnce 5899

• 6004600 dpi pnnt iesolulen using PhotoREttechnology, 1,200dpivnlhout • Twocarlndge design. • 9 ppm in black draft pnnt mode,5 ppmin colour. • Capable ofupto 5 ppm in copvmode • Bathed scanner alkzwsscansof pagesup to letter sue, soth1200 dpi resolution canbeboostedto 9,600dpr mth softwareinterpolation • As with mme other HPpnnters, usesparallel but requires aspeofic cable, which is included One.touch copy wnhexcellent output qualay. Uplo 50 copes peranginal • 100sheet input tray may bea Iadon the small ude for auna of tha srze, • Removable panel on the backcanbereplaced wrth an optional duplexingunit, for added pnnling geubrlny. • lo om from 25 to 400 percent in onepercent increments. aswell as special opoonslike poster andmvror • Ag software instated smoothly andworked mthout any fiddkngaround • IRIS OCR software is rncluded. It's fairly goodwahthe annal characters,but someamesis not sogood althe formatang • Nolaxinduded and no fax software induded. • The package indudes aFrench overlay for Ihe button panel. • Compatible vnth Windows 94/NT

• Features both USS and parallel rnterface for connecbon to PC. • Copy speed upto 24 ppm. • 600x600 dpi flatbed scanning will handle sheets upto letter me, andresoluhon canbe boosted to 9,600dpi axth softwareeterpoboon. • 100sheet mput tray 6 small for a machinewrththa lonn factorandfuncuonalrly. • One. touch copying upto 20 copies at atime. • One. touch scanbunon sendsa messageto the PC, whch Ihenallows you lo select the scandeshnabon vo EpsonSmarlPanel • 50 to 200 percent zoomrsadlustable from the pnnter, in varying increments • )here is no built-in fax, but Epsonsoftwareusesyour PCsmodem. • Presto' OCRsoftware rsborh in, prmading quseaccu. rate character recognruon It evendoes alairly good pzb on formatung • Other software includesWinFaxgare andAdobe Photofleluxe Compatibleruth Windows9x/NT/2000 and USBenabledMacsystems As expected fsince the two units are somewhat related), this Stylus Scan 2500 gave us the same installation hassles as the 2000, and problems were corrected the same way. Once installed and fully operational, the 2500 was a very nice machine, offering excellent scanning and print quality. Where the 2500 stands out is in the design. Instead of having to feed sheets through a little slot, the top of the machine is a flatbed scanner, which allows more versatility of

While many companies have one major focus, Hewlett-Packard has specialized in both printing and scanning for quite a while, so it's not a surprise that HP has multdunction units and that it does them well. The PSC in the product's name stands for pfiist scarl copy. The biggest complaint about the PSC 500 is that it doesn't offer any software for faxing, although you can certainly tie the machine into a fax program that already exists on your system. However. this involves extra work and potentially more money. It would have been nicer to see a fax program included by default. Otherwise, the scanning and printing software works nicely, and is generally easy to use and understand. More demanding users may want to try a different OCR package for closer matches, but the included IRIS software should be adequate for many users. Overall, the quality on the PSC 500 is excellent, either for standard printed output or copy output. Those who don'tneed fax out of the box will tind it an excellent choice, at a fairly decent price point.

scanning, including parts of larger land thicker) objects. The 2500 also has more buttons to control your copying and scanning on the unit itself, which means you' re not as reliant on the PC. The Stylus Scan 2500 Pro modd, which is available for $1,199, offers the same features supplemented by an automatic document

feeder. ggaudaN-gruagtard gaSC$00 From Hewlett.Packard Canada Telam 587.3862hnp//www hpcorn Esbmatedstreet pnce 5499

Samsung SCX-8000 From,5amsungCanada

Tel8IXX726. 7864htt p//wwwsamsungcaradacorn

Mrcroprezornhet technology usestwo-cartndge design 1,440x720dpr maumumpnni resolution 6 ppm maamumblack draft, 5 ppm colour dratt

Emmatedrusesprice 5399 Continued on page 66

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• Conneds to PC vu Slher parallel or USB. 120hl200 dfn mwntumpiiiil n5okitKm. 1505hcd pips IAPUIcapaoty. • Capable of 9 ppm in black draft mode,and 4.5ppm in mlow Up Io 4 ppfri lii <OpyIAodc

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• Uses a ~ mkj e l dengn Can mc Levnwk ovtndges,as brands sharea pnrp engmc • User can copy in colour or monochrome mlh the touch of a Anglebulon (each modehasaseparate one-touch button), up lo 99copes al aArne Fasng5 not built into Ihe machweaspg,bul the sollwarethat comesvnlh Ihe programmakes useol your PCSmodem for lax <apdnlky • Email mpabiM5ybuit into the Smarfhru software. • AdobePhotooeluxe HomeEdlion3.0also<omesbundled sslh theunl. • Fubshcd pnntmga5bit on Iheslow nde,even 8 drab lllm4,IhoUgli mprodUdmA5 quac good. • lo om, conlrasL and resofutxmsettings are agaccessible wa buoom on gwprinter lseg (for PC-freesetup),as well as anumber of speoalcopyopliom like mulbup and pmter pnrwng. • Bonded AnyPage OCRsolbrare wmks qule welL even rtemsgaggedaspombly wmrred were aduagymterpmtsl<one<of. • Dengned for use wrlh Windows9x/NT Though Samsung focuses mainly on laser technology when it comes to consumer printing, it has opted for iukjet technology in this multifuuctiou unit. It's a good choice, providing high-quality colour reproduction iu addition to scanning aud copying. The one omission in the hardware is the fax component, but the bundled software will use your PC'sfaxmodem for that purpose. The real story with the Samsung SCX-1000, though, is that it provides s lot of functionality aud quality for s price point that's very reasonable. With one of the lowestprices iu this roundup, it nonetheless iududcs a flatbed scanning surface, ss well as a high-quality print engine aud excellent OCR software. For those ou a budget, this is certainly n great deal.

• Up to 5 ppm in mpy mode, • Sheet<Per scanningmdhod limls the tHWol items you canmpy/scan. • Soox&N Ibn scaonin<m g beboostedto IPN dpi vngt soflwilfc mtwpo4INA. • One. touch mppng, up to 99 Oxxesper oripnal. • Redudion/erdargement between25and 200percenl, in In<I8llclllsof mie ps<wit Upoil III54galxm, pAAIS<44Ultsl to LPTI IAstciKIol

USBdesfde pkrg.andplay instagalwn, requvmga man. iul <onednnlIAdw drker dulogUc. • fax 5 buik into Ihe unl. • Scanning software inslagssmoothly, and 5 easy to use. • Page Pro 2.0 and Lmeryaxsoftware are wdudsL TedBIKlgc ocRsollsefc 5 KKkidSLPnnnding Prdty ac<urus tel recogneonand formaoing whenyou thc <OASt mtllligS.

When it comes to office equipment, Xerox is another of the big names, aud it shows with this muitifuuctiou printer. Print quality is very good thmughout. Oud there are s Iot of fes-

nues, including built-in fax (which wasn't included in many of the iukjet modcb this month). One could compisiu that the iudusion of sheet-feed instead of Bathed scanning

limits the kind of scanning eud copying you can do, but those who don't used to copy larger sheets or thicker items will Bud this to be an ex«silent solution at a fairly reasonable cost. Of special note, this was one of the printers that didn't have the USB implementation down perfectly yet. It doesn't hamper usability ail that much (a quick «heuge in the driv-

er dialogue isail that's required). Here's hoping that Xerox irons out this snag in future revisions of the product.

Editor's Choice Inkjet multifunction

•

From XeroxCanadaLtd. Tel800.275-9576 hop: //wnmxeiox<a Esumaipdstreet prxe' 5499

smao gsmesmg SCX-1SSS While it doesn't have ag the bells end whistles of some Of the other couteuders, the SCX1000 offers excellent output, a good bundle of software, sud s more verssrifc flatbed scanning component, sll for a very reasonable price. With its congguratiou, it mey even be appealing to those who aren't on a budget.

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• 600 dpi laswarased reprodudmn provides highqualny mormchromereprodudion. • Up to 12 ppm in either pnnt or copymode. • Has boot USB and psagel interfaces,allowing pnntw'S mc watt Sgicf WAKkm5IKMs machines • Unl 5 rather large and heavy. Uses nxdrlanced space maywant to ~ the dimensions. • 2505hed input <PS SNe5 largestwe sawthis month, @rin used a fmof oulpm betweenpaper religs. 30(K600dpi 5<mlilligdsi be boosl81 lo 1$00 dpi with 50flwnc Inlwp04bofi • An automabc sheetdeeder on thetop canhdd up to 50sheds fs mppwg or userscanusc 14tbed scanning irmead,for oddsized originals. • The scanning unl m)l aduagy scan 8 <okmrto the PC, whxh is notsomegungIhal manyof lhe laser4uscd muWun<000unrd WSdo. • One<ouch mppng of up to 99 copieper s onynal • Reductm n/enlargementbehveen 25and 40o percent, in Parting inuemwm. Fair5 tnnll tritodw UAIL

• The MFcx)600 ShgumS an mtenswebundle ol software, indudmgVmoneer PaperPort, TmlgridgeOCR Coral Pnntand PhotoHouseand FPKStorm. • Software componems don't link together asSeamlmsly asyou'd hope.Tofigure out howto UWthe OCRsoftnme, ve had tomnsult the help Seasthse was no deariy 4beledoptmnon thedesktop • An RCA jack on thefront of the dence accepts NTSC Input for captunngand printing items fromcompatible digkal cameras,video cameras, andVCRs. • Ibnming Ihe automabc instagatmn gaveusan error. as4ng usto irmagPapSPst first. eventhough that was SOIAShlfigthc oplmA wCSP Islsl wi5%pp0581to do.

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Laser models BPDggsev OPC-SSSS From:Brother IntemaaonalCoqnnabo (Canada) Ltd.

We endedupsearching the CDto do somanually. • Further, Brother's specikUSB c pon wasnol instagedby Ihe program.This 5, needlessto say,somewhat user. Imlnerngy,mpeoagywhen addedto the problem dvedly above. • Compabble wxh Win9x/NT,aswell asUSSe nabled Mac. Iu many ways, the MFC-9600 is thc big brother of the MFC-9100c —the form factor is quite similar,sud many of the features are the same, including video input, sud the innovative automatic document feeder that makesuse of the same scauuinr component that works with the flatbed scanning area. O bviously, however, there are some key differences, the most notable of which is that the machine is 0 monochrome laser-based solution. Tbe trade off is that although you Ao longer have colour output, your print speed is much quicker. Oud quality is consistently higher. The good news is that this model festures the same scanning unit. which means you can still scan iu colour to the PC. The biggest problem isthe installation pro-

gram, which mny uot be smooth on every maduue. WP encountered s fatal error right off the bst, sud hsd to do 0 few manual tweaks. Also, the VSB installation wss left incomplete, forcing us to move over to the

parallel port (sgsiu, en example of some of the problems still to be overcome with USB Continued on page7<)

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Continuedfrom page 66 in general. owing to non-standard port naming and implementation). Despite these problems, the MFC-9600 was still a very nice device, with a lot of features. and innovative design in the scanning component and high-quality output. For those with the desktop space for it, it cenain-

ly has a lotto offer.

f unaions, however. I n t h e e nd, t h e MuftiPASS L6000 makes a perfectly good printer and fax machine combination, and is adequate for those whu only need monochrome scan odpability.

ggetrrlegg ~ r dg L00ergeg31$0 From Hewlett-PackardCanada Tel 800.587-3867httpttwww hpcorn Esumatedstreet Ance 51,13599

ning components. for those times when vou just want to scan to the PC. That's a small compbint, though, when you consider the overall quality of the machine. It may cost more than some uf the other solutions, but it also works exactly as intended, with consistently high quality.

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• 600x600 dpi maumum Punt iesduaoa • Up lo 6 ppm in bulb pnal and copy modes • The laser)el 3150 usesa parallel interface only, wrth a propuetarycable <005heelpaper input smallespeoagy6the machine wdl berecwveg a lot ol faxesor aka ol ~

cupid\ • 600 dpi fdserd<ds ed priubag provides hfghvftufay <AA A<KINAA<e Apfo(bcbofi. Ip . 4.24. PSKNC,mw

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600<300dpi saii fesolfeou. Shert.feedSaremg Iirmu NwIrtit' of itwris tuu au lm <Ncopy In addeoa to scanninand g <opyfng, faxcapahldy A oaboard Setup progrun oNeska a d Rexrbdayku your faf/vore/dnsweangmachee configu<aten. TKABndge ocR software is eduded, prwxdeg prtty accurateIKA reagnibon, althoughtryeg to recognue spa(dr fOanaengand fonts maynd be asaccurate OCR m/t bolted imo Ihe Canon Desktop manager. whch meansa ba d appleeon nut«heg, andsome slrght4 non.etuaweuefu Saa qualay is generally aboutthe sameasyou' d oper from a Iaxmartxue, aud users an wdv scanw bhck andwheear grayscak Reduuen down to 70 percent of ouonal in to percent iw<HAuils

• 1005heet mput Aaymaybe a baon gw mall ude, 4 you havealot ol incoming laxes • Compauble wdh Windows9x/Nl/2000

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V an c o u v e r

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• 300(300 dp saa reSOl ution can beraued to 600 dp with Sdtvmfeiiilppld<KN<,in grays(ah Ofay.

• Sheet. feed scanmngdeugn landswhat you canscan aad fax • One ol the pdprt OUI PNtrays uessentialy a narrow vme uspended afew echesabme gw desk and paper u prone io splhgeUwsmaybemore edeed lo umdf to RK'vuucdl pdpw Oulpiit pdlh Nislmd, whch u umpk'asNwRpof a lever • Copy me can beadfwaed manually iu aneperCent •Krementaf<Om50through 200 pw(enl wig< 6151 f Srtecuom()egg to leuer, fw exunple) bue m m preSHS

• you can make upto 99<oprts of anwfgrnal document (up to 30pageslong pw ongeab. Fairdpdbgay nIN<ilI<gift if<la 0<t' rfxxlime • Qualay o Iop.notch thraughaut agat the categwus, espeoaRyon the pnnt sue WahHP's repaduonlor print<rig(Pfdkty, If<isu Aol d 5Ufpf<5e

• <HSuae Pro sokwareinnalls smoothly, and 6 vuy etuxwe, gxxagyouroatrd over agaspxrts ol the madww's opera<en(lor example, when youmserta Short of pape into Ihecopy/fax slm, Ihe PCautomatically asksyou 4you'd lde to scan, copyw fm rl whch 1, lmly mmt progrdmmwg) • OCR u generally qvae good (although wahIhe occa. senal mbsbtden of aptal fP for atower(dse T). Ffmdttrug thou(Pi,6 Sometmes a bastrange • A etworkeg op<en u alm available, useg the )a<Directhardware, whxh adds5255to the cost. • Compatible wrth Wmdows SX/Sx/NT/2000 As with Hewfert-Packard's other entries into the world of printing, the Laser)et 3)50 is a very capable printer, providing excellent print output from both the PC and the built-in copier function. Likewise, with its scanning tmhnofogy, the ability to copy and scan documents is also excellent. However, considering the price of the unit, we have a few reservations: Erst, it would have been nice toseea flatbedscanner instead of a sheet-feed version, so copying would be more versatile. Secondly, although you don't need colour scanning for fax and you catt'I «opy in colour,

at this price it really would havebeen nice to seeone of HP's well-regarded coiow scan-

U5e5lED ekcuophotogrdphy If<<toddof 45W Parallel pwt oufy lor conneC ten tO the PC Capable of up Io 8ppmfor bothpunting and<opyfng. One<AIKI<coppug, dlxf Up Io 50 copies pw AAgliwl • 600 dp dass pnut resokeou, whxh meanstrue pnnt resolution u 4wer (300dp). • Hdds puto eo shess,whuhmaynotbe bigenough dyou recede alat ol fares TAAeccwladgin dnd drA<I<I (oae Sepdidtdy with Ihe Oki printem whrth Amore cost(flu<eat in termsof toner. However, beause ol the waythe artndge n insfaged into the drum, toner spills are almost inevitable • 300 dpi scanning component. • Sheudeed scanning lime Ihe type ol Aems Ihat <aa be scanned • Because loner can spill fairly eauly, a <an get into the scanmngarea, cauungstreaking on the copies (and somebmeson the onginals). • Scanning to the PC is a bit slow. bd quality is generally high. 5cauniug is b4ckand whrle only. howevw. • )HSUNO'5OCRis quite good, both wah Ihe cha<acIers and formatting • Up to 50 cope f<oma Angleonginal, wuh reduc. •on/enlargement from25through 200 percent (wa Ihe PConly). • Faxcapahlay rs built nght mto the mddune • Compauble with Wmdows SX/9</NT

Oki has long been a proponent of LEDbased printing technology, and continues to use LED in the OkiOffice 04. Like Oki's previous muitifunction solutions. the Ok(Office 04 is very much in the tradition of the fax machine. with extra functional-

ity. Scanning quality is very good (though a bit slow), dnd OCR is top.notch. Those looiung for colour won't find it here, but monocbronte photographic scans are AOK. Fax capability is built right into the machine,which means you don't need to have the PC running. The downside to the OkiOffice is the same thing that plagues other Oki technology, and that's tbe setup of the print cartridges. The drum unit has an open top, into which toner cartridges are insert-

ed. Because of the setup. however, it's very Gmri<rued on page 73

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c H A N DS O N » ABBNMttngsoth IBBIS-galemgad Continuedfrow/ page 70 easy to get toner all over the place... on your hands and clothes, and into sensitive areas of the printer. This is more inconvenient than anything on a simple p rinter, bu t w h e n c o m bined w i t h a built-m scanner, it becomes more problcniatic, because the spilled toner can g et i nt o t h e scanning area and r u i n copies and stain originals. The advantage, though, is that a $43 toner cartridge is much less expensive than a full $200 cartridg<, making the setup more economical. If' you can put up with tbc design, the economics might make the Oki printer mnre attractive overall.

dialogue • Although paper output is stnctly maao<hiome, users can scan to their PC ia colour, which is a really nice touch, s<aamng is high auahty • The WarkCeatre 390 does nat techm<agy Iealure one. touch <opy, but it's awfugy close hd Ihe copy button, then start Users can make up to 99 copies of a smgle ong.

Editor's Choice

500 dpi true pimt resolution 10 ppm m both copy and pimtmg modes Pape/ input holds vp ta 99 sheets-mystenausly one sheet less than the next.smallest sizethis month Needless to say, this could be a bd toa small for busy office environments Features both parallel and USBmteifaces with the PC Sheet. feed scanning <ompaoem limits the type af items you <aa copy/scan 300x600 dpi s<anniag can be boosted to 1,200 dpi with software mterpafatiaa As wah the mkfet from Xerox, the pnntei defaulted Io LPTI ms<cad of USB upon mstaga. tiaa, even alter plug-and.play mstallatian on the USB pail, which crashed the machine upon iebaot lt was necessary ta ga mta safe mode and manually coireo the seftmg in the dover

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Xerox WorkCemgre 390 from xerox Canada Ltd Tel 500-275-9376 http //www xerox <4 Fsumated street pace 5749

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Mullfdmcaen. mual-Relented Continuedfrom page Pd slrould havegone. While the Brother is one of the more expensive models, it bad a killer congguration, w it h b ot h sheet-feed and flat bed scanning, and a high-capacity

paper cartridge. The Xerox is a notable entry on the laser side simply f or i t s l ower cost,

Flatbedor sheet-feed?

despite inclusion of onboard fax and the colour scanner. The one that gets the

e scanningcomponent on multifunction 5 printers has traditionally come in one variety only. sheet-fed— which has been a

edge is largely a matter of budget, therefore. 0

mains tay onthestandalonefaxmachine.Thisis starting to change, with some manufacturers off ering both sheet-feed and flatbed models, Sheet-f eed ispretty much what itsounds like:

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inRexible to At through a sheet-feed unit (like an album cover, forexample).It seems a bit of a wasteto have to run to a photocopier to get theseitems in a form usable for fax-out,espe. cially if you' ve purchased the multifunction printer partially for copy capability. Thuswe now have the flatbed models,which have a scanning surface roughly the same as thaton standalone Ratbed scanners,or roughly the size of a single sheet of letter paper.

Grant ed,this isn't asconvenientforfaxing out legal-sized sheets, and you still have to do a bit

502 200

yes 580 loner / 5200drum 49 2x45.6x429

thishas been more than adequate, but it does have some limitations in the world of scanning and copying. Although you' ll certainly find your

fair sham of documents on regular letter- or legal-sized sheets, there are always going to be

'PIS

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the scanning unit stays in place, and a series of rofi ersgrabsyoursheetofpaperand rollsitpast the scanner. For traditional faxing applications.

I year 5699 street

of reconstruction if you want to scan an entire album cover, but the flatbed model is eminently

pref erable ifyou wantto copy pagesofa book without resorting to tearing them out. The other big downside is that it's a bit more difficult to fax out multi-page documents unless you load them to the PC first, or unless the multifunction unit has an automatic sheet-feeder for the Ratbedunit,too.

' Number of pagesbasedon five percent coverage,unlessnoted.

—SeenCarruthen

•

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Platform News i)i a Kin t osh • L in u x • Wi n do ws • Pa lm • Em erg in g Tr e n ds

Cache design adds value to new iBooks By Iusbn Siemens pplc Expo 2000 was held in Paris in mid-September, and Steve Iobs had uite a few goodies in store for the Mac faithful. On the plus side we got thepublic beta of OS X, new iBooks, and new All cards. On the down side, this was the first ke)vtote in recent memory not to be \Vebcast live, and the rumoured new PowerBooks were nowhere to be found. But we'U get to that in a minute.

New iaotdt a Inotdt SS Apple has released new igooks, which though almost identica) to the old models externally, are almoct completely new internally. The only cosmetic changes to the iBook line are the colours, th» rest of the case remains the same. Thc new colours are Indigo and Key Lime on the base models, and Key Lime and Graphite on the special edition (SE) models. Alm. the white portions of the case are is supposed to be more glossy tn appearance than the old f rosted white on o lder i gooks. Otherwice these look like thc same igookc cce've come to know in the past year. complete wuh the same 12.)-inch screen and tray-loading CD-ROM drive. Inside however, thesenew iBooks are amazing. The processors, which used to be a choice of 300 or 366 lv1Hz, have been increased to 366 or 466 MHz.

Also, they have a new version of the G3 chip not previously available in any Mac product. The new chips are rumoured to consume 40 percent less power,and they feature a new L2 cache design in which the cache is built into the CPU and runs at a I:I ratio. With old G3, the cache was external and usually ran at a 2:I ratio. What does this mean in practical terms? The new igooks have 256KB of cache that runs at 366 MHz (or 466 Mhz), and the old iBooks had 512KB of cache that ran at 150 MHz (or 183 hfHz). Half the cache at more than double the speed might end up being slightly faster. and it's definitely cheaper for Apple. Another change is in the input/output options. Yew igooks feature USB, Firewire, video out, and CD-ROhl or D V D-ROhl drives (in SE models only) across the line. Both FireWire and video out have been on Mac users' most wanted lists for the past year. Good to know someone at Apple is listening. Finally, the new iBooks have larger drives (10 GB or an option~) 20 GB) and ship standard with 64 MB of RAM (plenty for OS 9, not enough for OS Xl. The best part is they are cheaper than the previous models at 52,199and 52,699 respectively.They also now include iX)ovie LO on the hard drive. They should be avadable now from Apple retailers, although the Key Lime will initiafir only be available direct t'rom the Apple Online Store (http//wwwapple ca/store).

Apple's new igaok

5500 card.Th» Radeon comes with 32 MB of VRAM and sports an AGP interface with out. puts for VGA and the new Apple ADC (Apple Display Connector) displays. The cost of adding one to your new G4 is 5150. which is a steal — purchasing this card separately through a retailer could cost as much as 8450. Also, the retail version will not have ADC capabiTity and will not be available for another few weeks at least.Itw ill,however,feature S-video out for connecting to a TV, and both the build-to-order and the retail version will

support Apple's Software DVD player, something the Voodoo card cannot do at this time.

mac OS X pubnc Oela

All Radeon now build~

a d er opeon

lobs also announced something he was going to announce at Xfamvorld Expo in luly but didn't due to some "internal disagreements" with ATI (hzp/rmnvatirom). We' re glad that' s aficleared up, because now the new AT) Radeon256-bitgraphicscard is avadable asa build-to-order option from the Apple Store in afi G4 tower and G4 Cube systems. This card delivers more than double the performance of the aging Rage 128 and it' s roughly equivalent to the new 3dfx Voodoo 5

Apple has released Mac OS X Beta on the dat« promised! And there was much rejoicing! However,as usual,there are also a few snags. Many thought the beta would be free, or at least downloadable for those who can spare the bandwidth. It's not. Also. manv assumed the beta would contain ever)slung DP4 had plus more, but instead some things have been removed, most notably AirPort support. However, it's stiU great, afi these years after Cop)and was first announced, to be able to use a Mac OS that' not )ust a revised OS 1.0 (albeit heavily revised). This is the first truly new from the ground up Mac OS since. well, ever. But is it worth 545? Obviously, those of us in the media have to get it so we can write Con/iimed on page 80

XChat: full-featured IRC client Oy Steve Coe ne of the most fun areas of the Internet, in my opinion, has always been Internet relay chat (IRC). It has

been around since before the Web, but a lot of Internet users don't even know it exists. Simply put, IRC is a network of servers, with innmnerable different networks, with chat rooms, or channels, for various subjects. How close to the subject the content stays is a matter left to channel moderators. You can go intoa channel, baseballfor example,and end

up, like I did once, having a long in-depth discussion on the works of Frank Zappa. Of course, to access)RC you need software. In Windows, mIRC rules the roost. While this is a fantastic program, it's not free. Linus. however, has several IRC programs and the

best I' ve found s o f a r is X Chat (http //wwwxchat org). As a proviso, let me just state that I have

not tried any «onsole-based clients, so as a consequence I have not yet tried the highly regarded Bitch-X. XChat is available in source code form or as an RPM (Redhat package manager, a self contained archive of the compiled program

file). The program usesGimp Too)Kit (GTK), so you need to make sure you have a suitable version installed. When you first run XChat, you are greeted by the main window and a server list. Above the server list are boats for you to enter three different nicknames for when a user is already using your fi rst choice of nickname, a very nice feature, along with a box for your real

name and username. The server list gives a list of the various different networks you can connect to. and there are a lot of them. Some are specialized, but your best bet is to pick a network by clicking on it, then choosing a server from the list. Click, connect. and wait. Some servers require authorization, so it may take you

7$ r OvEMBER zoon THE COMPUTERPAPER BCEDITION rwicccarrartacompraes.com

more than one attempt to find a server to connect to. If your first try is unsuccessfid, choose Server List under the menu to the far lefi and try again. Once connected, selectChannel List under the Windows menu. Here you can set filters, such as minimum users currently on. or you can set a filter with a wildcard to only list certain named groups on the active channels.

A word of warning: on a slow connection, downloading a list of afi channels can take awhile.

Onceyou'vefound achannelyou like,click the channel, then the Join Channel button. That's it. You' re on IRC. The above is really just the very simple basics of XChat and IRC. XChat is more than just a plain IRC program. It has lots of great

bells and whisdes. Through tbe XChat Web site you can

download themes to change the look of the program, or plugins that do different th)ngs. The most interesting plugin I saw was one

that allows remote users to specify MP3s to play on your machine. This could be interesting to play with, but could also be intensely irritating. Another p)ugut tells the channel you' re in what MP3 you' re currently listening to. OK, so I like MP3.

Another interesting feature: by right-clicking on any username, you can read various bits of information about the user. There are far too many great features to go into in detail. Suifice to say that XChat is a very full featured program, and if you have even the smallest desire to try out IRC, it is the ideal program.

It can be used as a simple IRC program, but once you delve beneath the exterior you'U find feature upon feature and a plethora of plugins and scripts to add lots of different functionality to I RC. I' ve been using IRC off and on for many

years and XChat is by far the best client I' ve found so far. —CanodoCompures.corn

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ally a better deal for many people. and will probably hurt Powergook sales over the next

about it, but how many out there will spend $45 (US$29) to try out beta software on their home machine? Apparently 21,000 copies were ordered in the 6rst two days. Not bad for a beta.

three months. Here is a chart to compare

Tesgng Og X, Ilml Impsesslons. So now that we have it what do we think? The

ALL FOR

instaBat(on was very simple. Boot born the CD-ROM, click install, wait 10 minutes, and reboot. This was one of the shortest OS installations in recent memory. Once in you notice everything is very smooth looking, thanks to

Feature : (B RRB igsgkkl ~ PB ~ PB Pace 52,199 52,699 53,699 55,199 64 128 RAM(MB ) 64 IO 20 D ak me (CB) 1 0 10 121 1 4.1 14 . 1 Screensize(m.) 12.1 8 8 8 VRAM(MB ) 8 466 400 500 CPU(MHI) 3 66 Cache(KB ) 25 6 256 1,024 1 ,024 I:I 2:I 2:I Cacheiun rale I: I DVD D YD D VD Dpitsl dave CD Y Y Y Iad. FiieWii e Y 56 56 M odem(Kkps) 5 6 56

system wide anti-aliasing. Tbe OS also seems quite fast, but not as fastas we would have hoped. This is due mostly to the video performance, thougic Graphics acceleration does not appear to be completely implemented at this point, as evi-

v isit ou r s i t e w vnnr. inkjet m a r t . c or n • •

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80 N(MMBER 2000 THECOMPUTERPAPERBCEDmON wwwcsnsdacom puiedcorn

As you can see. at this point the only real bene6t to a PowerBook is the extra two inch-

es of screen space. The PowerBooks also have a larger L2 cache. but they run slower so the benegt is diminished. This is not a lot extra

denced by the sluggish window resizing and scmlling. Also, there were signigcant amounts of dropped bames when playing a QuickTime

when you consider an igook SE is faster than

movie on our G4.

still more expandable, but I suspect that for

a base PowerBook with the same amount of

RAM and hard drive space for $1,000 less. For those who can alford it, the Powergook is

The built-in mail application seemseasyto use and weg written, although basic. It does, however, support multiple accounts and offers built-in speg checking so it should be

most people the iBook wig be the more tempting choice. We'6 see if Apple tries to

enough for most people. Internet Explorer 5.5 beta is induded and works well, but it hogs 90 percent of the CPU when it's in use, not exactly efficient code at this point. Still, it shows a lot of hope for the future. If you are thinking of getting tbe beta, here

G4 Powergook at MacWorld Expo in Ianuary 2001. Well. that's ag for this month. We' ll see what next month brings; System 9.1 or

are some things to keep in mind: You need a Mac that shipped with a G3 or G4, and at least 128 MB of RAM for decent perfonnance. Also, the beta expires May 15th. at

bump the PowerBook up in the next few

months or if they hold off for the rumoured

QuickTime 5.0 perhaps?CI )usia Siemensis aMacintosh IT speoslul based Ia Viatavvei, B.C Hecanbe reachedat biemeas@msc<em.

Ihe hsxx Age Page

which point Apple says you will have to buy the full version if you want to be able to

NB —Who was Nat Shilkret, The Rhythm Boys,

access yow 6)es. Right now it is only available bom the Apple Store, which offers free ship-

to the Jazz Age Page, a Web site documentin9 the period before aad after the stock marketcrash of1929. Hereis the age offi appers,decadence, bank failures,and of course, jazz, depicted through pictures, biographies,

ping in Canada.

lco new Powergeohs, lgoohs nanow Ihe gap Here's an odd thing about the new Apple product line. Since no new PowerBooks were announced, we probably won't get new ones until the next MacWorld in )anuary, which is

a year born when the current ones were released. Until then. the new iBooks are aau-

and FredWariag?Ifyau don'tknow,getthee

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Powerplant: piles of open source on a silver platter Sy gloamCoo e high-speed Internet access is slowly becoming a reality acmss Canada, a lot of people, like myself, are still stuck in the dark ages of dislup. While my downloading speed isn't that bad, it's still tiresome to know that big files will take a long time. For developers, and would-be developers, this i:ollection contains a whole heap of fiee or shareware development software out there on the Internet that's dif'ficult to sample if your connection is slow. First you have to find the software. The

Gouge search engine (haa//wwwaoogle.com) can help, but it's still a chore. You can find a piece here and a piece there but, for the most part, it om be very tedious to find what you' re

looking for. Even a high-speed connection doesn't help much if you can't find what you want. Enter The Kompany (hapyAwwthekompaay

.cam) and a terriffic CD cogection of development tools, libraries, and other goodies. The collection comes with fow, count 'em, four discs, which translates into wdl over 80 hours worth of downloading at transfer speeds of

56Kbps. One disc contains source code, one con-

pro with a slow connection. This cogection provides you with a lot of

tains RPM (Redhat Package Manager) files, and another contains Debian packages for those of you who use Debian-based distribu-

ferentcoloursand generally make your coding experience a nicer, friendlier time. Also induded are copies of GNOME and

tions such as Storm and Coral. Also induded is the full version of Eric's Ultimate Solitaire from Loki (a nice little solitaire game, but the recently reviewed Pysol offers more).

KDE, which is where I found the only problem. I installed the GNOME updates and now a lot of my GNOME software has stopped

working properly. By default,the packages

searching and downloading time. It handily

"The Power you need to develop great

instag into the "/usr/local" path, whereas in

Linux software" is what it says on the box, and it does contain a veritable smorgasbord of software, but it's not flawless. The collec-

Redhat most packages like GNOME are

provides both easy-to-instag packages and source code.

tion is supposedly open source sofnvare, but some of it is commercial, like the demo of VMWare virtual machine software, which lets

material to play with and while the use of some software is limited (how many people actuagy use Prolog these days?), for the most part it's exceptional stuff that will save a lot of

have caused a few problems. For example, the GNOME CD player now has no graphics on

The Kompany sells Powerplant for USS49.95, plus shipping and handling. For the dialup impaired, like me, who are

the buttons, so you have to guess what button

interested in learning to program, this collec-

does what. This is only a minor drawback for

tionofi 'ers fabulous value and convenience, despite a few glitches.

installed simply in "/usr" — which seems to

you run another operating system within Linux.

me, since I don't actually use GNOME, but if

To cover everything on the CD would take a good number of columns, but sutfice to say. ifthere's a programming language you are

I would make sure to have backup RPMs or Debian packages, if those are what you need,

interested in, chances are you' ll find something of use heres fiom Basic, to C, to Ieas popo)ar languages such as Forth, Pascal, and Prolog. Tbe collection even includes a Visual Basic-to-C source converter, but I have yet to try ix It also indudes a large number of development libraries and IDEs (intergrated development enviroments, which are not to be confused with the hardware interface with the same acronym) that highlight code in dif-

As I stated at the start of this artide, while high-speed Internet access is becoming more ~ and more common, a lot ofpeople are stuck on slow dialup connections. A CD cogection like Powerplant saves a lot of downloading time. While open source software is in a constant state of flux and there will constantly be

you use it, it might be chaotic on your system.

—CanadaCampu res.cern

to be on the safe side.

newer versions available of a lot of the packages, CDs provide a wonderful snapshot of development software for the beginning pro-

Popoktfi om dock NB —If you need a little mminder of how

manyhumans areswanaiag overthe planet, the U.S. Census Bureau has a clever little Java clock that shows the increase in the world population aad in the U.S. population in real time. A new baby is bam each third

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S o l ut i o n s f o r S m a l l B u s i n e s s • Co n n e c t in g

Making wireless mireless Wirel essdatacomm isthe nextbig stepin the convergence ofthe telecommunicationsand computerindustries

H o m e B W o rk

Border Ware serves Qes securely n a corner of my

ne thing that becomes abundantlyclear as you wade forth into the swaging waters of wireless communications is that, like as things digital, nothing is abundantly clear. The current wave of new technologies certainly accommodates a wide array of communications services, but the question of whose technology afiowc what, and for which device muddies the waters significantly, especially when virtually every wireless provider in Canada is pressing you hard to climb aboard its particular boat. You can quite easily end up drowning in features that won't help you out while gasping for the verv services vou need.

market. As you shop around, you will tind that several cell phone service providers are — or wiB be — offering BlackBerry devices. Also, a ceU phone currently being tested incorporates BlackBerry technology. Compaq has recently partnered with Research In M otion ( R I M , th e ma kers o f BlackBerry) to market what they are calling the iPaq BlackBerry. You might want to consider these devices if you' re thinking about buying a PDA. The deviceplus service package came from a joint initiative of RIM, Rogers AT8tT (through its Mobitex network), and various service providers. In midSeptember, a similar agreement was announced with Bell Mobility and its Ardis wireless network.

Dovlco eovolouon

Cfrson ~

For our purposes,the most practical mobile devices that can take advantage of wireless datacomm technology fall into three basic categories: 1. Cellular phones: nearly everybody has one these days, and with the advent of digital PCS a few years ago they can now serve as more than telephones. 2. PDAs (personal digital assistants): the ubiquitous Palm-type devices that are increacingly capturing hearts. 3. Blackgerries: niore esoteric devices, used primarily in the business world, that started outas a sortof credit-card sized pager with a tiny keypad and four-line LCD, but

l$8tockol stollzhod

Sy Ross Mocoonold

have evolved to include a palm-sized, but still svelte, "card" sporting a larger keypad and 16-line screen. In fach as BlackBerry devices drop in price and mature in capability — performing PDA functions, and offering wireless datacomm — they are becoming strong contenders in the PDA

Regardless of which device tickles your fancy at this point, it will be connecting to one of two types of data networks in the wireless world right now: circuitswitched and packet-switched. Circuit-switched is currently the dominant wireless data network, and is most common in cellular phones, although it works equally weB with BlackBerries and any PDA that has a wireless modem kit or connects to your cefiular phone for wireless data exchange. You may already be hearing or reading about built-in browser abilities or about Continuednn page 88

Copyright takes a beating on Net Corpora tions,governments fi ghtback by extending copyright's reach s copyright an outmoded concept that should be abandoned? Or is it an idea that is still valuable and needs to be not just defended but expanded to better take into account today's rapidly emerging digital world? These questions being asked by more peo-

fighting a pitched battle with a variety of technologies and applications, which they see as not only violating their copyrights, but challenging the very idea of copyright itself and thereby the reason for any of these industries to exist at as. Certainly the most famous copyright battle has been that b etween Napster I nc. (hx)x//wnw.natnter.<om) and the music industry.

allowed these early users to trade MP3 music files stored on their personal hard drives. They were so impressed by Napster that they soon made it available to others. According to some reports, the Napster program was downloaded by about 4,000 people in just the first few days it was made available. Now, as of this might not have mattered if

ple astechnologies such asNapster, Gnutesa,

Napsterwas started by Shawn Fanning, a

and Freenet make exchanging everything fmm popular MP3 files to whole programs and applications easier —and without money changing hands between producer and consumer. It is also being asked by a lot of music and movie industry executives. They have been

dropout fr o m Boston's No r theastern University, who figured there had to be a bet-

music of unsigned artists or a basement demo-tape that someone wanted to share with a friend. Instead, what caught the attention, and soon the ire, of record companies was the software's use in trading MP3 IBes of music by signed, commercial bands and artists. If

Oy Yom Vonous

ter wayfor people to find and download MP3 files from the Internet. On June I, 1999, Fanning released a beta version of the Napster program he had developed to some people he met online. The Napster program

$4 NOYEMBER2000 THE coMPUTERPAPER Bc EDITION nwwcanadacompuiescoo

as these people were doing was trading the

Coiirinued on page 92

offi ce, on a dediAc ated c omputer attached to my network, I m r u nning Bord e r W a r e ' s Document Gateway. Ttus is a cosaborative server product that' s easy to install and just as easy to use. It's one of several products in the BorderWare line, each of which is interesting. Border(Vare is a privately held Canadian company, founded in 1998 and based in Mississauga, Ont. Although it's quite new, its key people have impressive credentials and

experience. The president and chief executive officer is John Alsop, who has worked in Internet product development since the mid-'80s. In 1996, he co-founded iPass Inc., where he worked on network architecture and system software. IPass provides a system for global Internet roaming and settlement services. If your ISP is a member of the consortium, you can use your account (for an additional hourly fee) in virtually every country in the world without incurring long distance

charges. BorderWare's flagship and initial product is the BorderWare Firewafi Server. In December 1999,the company introduced three additional products: the BorderWare Office Gateway, the BorderWare Mail Gateway, and the BorderWare Document Gateway. The Office Gateway can be thought of as a simpler version of the Firewas Server. The Mail Gateway is what you would expect, and the Document Gateway is a server that sirnplifies the sharing of documents and information on both sides of the firewas without sacrificing security. BorderWare describes it as an advanced Web-enabled file server that delivers a secure platform for storing, sharing and publishing fiies and documents over the Internet. That' s Continuedon page 96

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( N E W 8 N O T A B L E0

The end of FM radio> Canadian Netcaster ushers in new age of aural pleasure Sy gtafan Oahowzhl ast year Tim Martz had a vision of a Tsunami rising on the digital horizon. Mar tz r u ns Mar tz Communications Inc., an audio broadcasting company headquartered in San Francisco. It's said that on the West Coast. you only have two options when faced with a big w ave:run screaming or ride it. Mr. Martz decided to ride. On Aug. 13 FMCanada.corn went live online. It's an Internet radio station with a twist: 350 audio streams geared towards each of Canada's seven largest «ities: Vancouver, Edmonton, Calgary, Winnipeg, Toronto, Ottawa, and Montreal. We' re talking music — top 40, classical, jazz, reggae, alternative, easy listening, etc.— local news, weather, and traffic. It' s that localness, long the property of traditional radio stations, that is being ported to the Net. A nd some say traditional radio is i n trouble, thanks to the move. Oddly, Martz isn't one of them. True, he's excited about this extensive online venture. Still, he's not calling for the end of FM. "Radio will still be profitable 10 years from now," Martz said as he took time out of his Hawaiian vacation to speak with us. "I see this like FM years ago. AM made the money. Now look at it. FM is king of the band." Martz is well positioned to take advantage of a revolution by degrees, He has holdings in t raditional broadcasting as well — nine New York AM and FM radio stations, in fact. fohn Good, an instructor in Ryerson Polytechnic University's radio and television arts program, expressed excited about FMCanada.corn's capabihties. " This i s pretty clever stuff," he said. "I always believed what would save the traditional broadcaster was localness... Here the people thought that through. "What that means ic th e t raditional broadcaster had better do a very good job on th» Incal level... This kind nf ctuff will eat them alive." The end o f F M ? H ardly, cave ladd Chang, an analyst with Giga Information Grnup. Internet radio — lncal nr globalhac a Iong way tn gn before ii can «)aim the broadcast cross n. Problem number one ic m,irket penetra-

tion.

Chang notes th« coming nt 3G ( t hird generation L t h e h i g h-speed w i r elesc Internet, ic a while off vet. And for companies like FMCanada.corn. 3G counts as must-have infrastructure. With 3G, the Internet might reach our car stereos, our portable radios, our PDAs and our cell phones. But right now I nterne! radio stations only reach ac tar as the longest telephone

or coaxial cable. "As far as I know, from the people I' ve spoken to in the market, they' re going after the office worker," Chang said. Internet

radio should mesh well with the wired workplace. Even there, however, Chang notes a stumbling block: radio eats bandwidthbandwidth probably hewer spent sending email and memns, rather than creating an easy-listening environment. This problem, of Internet feeds to oflice desktops stealing both worker productivity and network capacity,became a big issue four years ago, when the PointCast "push" information service clogged thousands of office servers. Employers began crying about " t ime theft" by Web-surfing workers, and a crackdown on n on - b usiness-related Internet use began, and continues to this

day. "If everyone in the office is listening to the radio, the IT department is going to crack down," Chang said. Still, FMCanada.corn is i n a u n i que position, poised to carry local content in what's often considered a global basket. Localness rears its head again, even in this analyst' s assessment. "This seems to be the natural evolution of online stations," Chang said. "People want to get information that's important to them. It's part of the whole personalization of the Web." FMCanada.corn goes 350 better than localness, however. This broadcaster counts 50 music categories for seven cities. And unlike FM stations, listeners can skip and pause songs, a la CD. Stacey Quandt, also a Giga analyst, recognizes Microsoft Corp.'s footprint, here. The software giant's W indows Media Player architecture was built for multiple broadcasts. But even the house of Gates «an't over«ome FMCanada.cnm's initial penetration problems. Forget 3G , w hat a bout h i gh-speed Internet a«cess by wire! "There's an issue with broadband adoption," Quandt said. "It's growing, but it' s not widespread. If you' re Ionkmg for a limitation, that would be it." Here's another p ossible l i m itation: FMC anada,cnm's cheer srze might make

localnesc costly. Traditional broadcasters, on the other hand. o f te n o f fe r o n l in e b r oadcasts a lready — and compared t n t h e cost n f erecting an FM ctatinn, Internet developmeni comes cheap. Ii becnmes a question of whether or not FMCanada.corn c a n w h i s k a d v erticerc away I'rom traditional Incal Iiroadcasterc-

broadc.isters who own the captive, «arkitchen-bathroom-radio l istemng audience. Will advertisers chance it with a new technology t ha t a t t racts considerably fewer attendees? Advertising isn't FMCanada.corn's only line of finance. In fact, the station plans not to broadcast ads until sometime this month.But a handy click-and-buy-the-CD option meanse-commerce cash. Still, "you realize you have to get to lis-

teners in their cars," said Ken Cassavoy, who teaches in Centennial Coffege's radio program. "You can't do t hat here. And until you can, it's no threat (to traditional radio I." And FMCanada.corn'sInternet hedge offers no guarantees. Consider another novel technology: in the mid-1990s, audio pundits said d i gital a udio b r oadcasts (DAB) — CD-quality sound through the air — would put an end to rounded airwave transmissions. But DAB hasn't delivered. And some say it never wilL "The radio industry started out as very bullish about DAB," Good said. "Now they' re saying, if there's not a lot of energy put behind it — unit sales and consumer adoption — and fast, it's toast." On the other hand. DAB's demise could be a godsend for Internet radio. Perhaps radio stations that snapped up D AB's high-frequency bandwidth could use it for wireless Internet broadcasts, Good sug-

gested. "I t h ink i t's dead," Good said about DAB. "It moved so slowly that the Internet passed it by."

Ifcontent is key,FMCanada.corn may have a winner. Not only does the station offera choice of aural pleasure, Martz says it operates above Canadian content laws. This benchmark — brought to you by the Canadian Radio-television Telecommuni«ations Commission (CRTC) sets out the minimum percentage of C anadian songs traditional radio stations have to

play. "I'm not a big fan of quotas," Mart z said. "But I b elieve in being a good citizen. Common sense tells you t here's more Canadian music in my format." F MCanada.corn isn't l i m ited t o j u st rock, only opera, or nothin' but cnuntry. It

broadcasts aff, and counts the «oUective number of Canadian artists as sufficient for the CRTC. But the CR T C do e sn't go v ern FMCanada.corn. This station operates online, beyond federalregulatory reach. Oh, the ironyl Traditional broad«eaters have long bemoaned Can-«on rules. They say Canada fosterstoo few quality acts to justify the numbers. They're forced to play low-rent bands, satisfying the government at l i steners' expense. Meanwhile, an I nternet radio station boastsmore than average Can-con. But the CRTC has no say in the matter. ls the old guard fi nished its watch? F MCanada.corn ha d b e tter h o p e s o , Cassavoy says. Consider the current situation: teenagers like music, not weather reports and traffic notices. But this personalization theory speaks to older listeners — the sort less likely to purchase wireless Internet radios in the future. PMCaaada.corn's best prospects, it seems, lie with the kids (who, whether they like it o r n ot, will care someday about

news, weather and traffic). "Maybe there's that w hole growth," Cassavoy said. "I guess it's like anything else. No one listened to FM when it startd" For now Martz is satisfied with the status quo. He has his traditional radio stations, and this new venture. "I think everyone can exist. There'U just be more competition." But that Tsunami seems to loom ever larger on t h e d i gital h o rizon. Martz's future? "I wouldn't want to be in the traditional radio business in five years if this is my competition." — CanrrrlaComputes.corn

Survey claims 42 percent of employersspy on staff surfing NEW YORK —A warning to workers: Nearly 42 percentofyourbosses spy on you to find nut if you're surfing the Net nn company time. If you think that's a startling statistic, take a gander at m ore f indings i n Vault.«om's (hap//wwwcaultrnm) new survey — but do it on your nwn time. Would you believe 53 percent nf employees don't think their employers watch them? It' s true, says report co-authnr Mary Rnsenberger, but some of the things the average worker does online at work boggle the mind even more. Like 37 per cent used the Internet at work to look for another job. "That was really astounding, to be at their j o b l ooking for another one," Rnsenberger said. forty percent said they make purchases online while at work, 13 percent download music, four percent look at online pornography, she said. Nearly 28 percent of the workers surveyed said theytake some type ofprecautionary measure to avoid getting caught surfing the Net for personal reasons. Some worker s argue they scan the Net looking

fnr sales leads and other jab-related data that supervisors sometimes interpret as personal surfing, Rosenberqer said. Others say the short timeit takes to make a purchase on the company clock saves telephone time aad allows time ta stay at work longer. TheVan!Ecnm 2000 Survey of Internet Usage at Work found that 25 percent spend more than aa hour online at sites unrelated tn their work, 22 percent spend 30 minutes tn an hour and 25 percent spend 10 to 30 minutes. Nearly 10 percent said they never surf ta sites that have nothingtodowiththeir)ebs.The study is based on responses from 451 employees and 670 employers. Fif ty-three percent nf employers who watch the Web activity of their workers said they used monitoring software, while others are equipped to examine logged Bies, followed by restricting software, periodic scrmnshots. and keystroke monitoring. And some just look over your shoulder. — Newsbytes

www.«ansdacomputes«om ?tet COMpUTERp4pER K EDITION NOUEMBER2000 $7

< TECH E N T ERPRI S E w Making wireless mlreless Con(mori( from page ((4 wireless acce«i protocol-enabled ( WAPenabled) devices and services. Using these, vou dial mto a spewfic telephone number io initiate a connection to a specitic site —just as with dialup nebvorMng on your home computer. The industry calls this site vour "deck" read: same thing as your home page). From there vou can scroll through a series of menu items, ielec( what vou want (for example, email, neww sports, or stock market). and select thc information you want to access. Bits o(' mtormauon are sent through that cirnut in,i text-only format that will (hopeful-

•

4 •

•

)tot univ that. but vou are no( actually accessing the World Wide Web. You are accessing speci)le WAP-conhgured sites, which are not univ linuted in number (about 60,000 page. a( the ume ot muting) bu( which also have been stripped down to their hare essentials m order to be v(ewable on your uimimai screen over the nurumal mrcuit bandwidth of less than (OKbps total transfer rate. "One of the disadvantages of WAP and cell phone contentis that the phone screens are tiny and it's impossible to get content-rich Internet data onto them," says Michael Moskowitz, president and general manager of

ly) be legible on your phonek small screen. But durmg this whole process—and while you' re reading your mtbrmation — the «drcut( is open and vou're being charged for airtime as vou would be tor any regular voice calL (n tact, depending on who vour service provider m you might be charged extra. This is where you' re gomg to Bnd WAP seivr«es less than ideal —you have to uunate the connection, do whatever it is you want to do. terminate the connection, then pay the bill. Also less than ideal is (hat, once you' ve hung up, your wireless datacomm services are off. There is no way of tending ir receiving data unless that circuit is open.

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Pahn Canada In«. "That's one of the reasons WAP has been )orge(v discounted as a standard to access wueless content." Which is why those in the know are anxiously awaitmg the popularization and further development of the second type of wireless data network: packet-switching. The best way to describe packet-switching is to compare it to the experience of being connected to a cable or DSL modem — the system is always on and the bandvndth is much broader, so you have access to the real data rich Internet be«ause it can search HTML Of course, it's still not the same Web browsing expenence you would have using your home computer, but that's largely because of the limitations of the small screen on your mobile device. However, with tlus technology vou will be accessing clipped versions of all the real internet sites out there in the virtual world instead of a limited set of customized pages. Some modds ofBlackBerry and allPDAs can best make use of this ability due to their larger (compared to cellular phones) screens. But those with only a limited need to accessinformation might still be happy with a good c«B phone on a packet-switched network More important to many consumers is that with packet-switching you are charged solely on the amount of information you send and receive.There isno fee forhaving your devi«e

on all the time becauseit's not actually using the network when data i s no t b eing

exchanged. Your device waits for contact hom the network to say there's something for you or,conversely,only sends data across the network when you want it ttz Packet-switching is currently available in major urban centres in Canada but has not yet expanded to equal the giant footprint available tor voi«e calls. Te«hnology is also limiting the speeds to approximately the equivalent of circuit networks, but that will be chanyng soon. Yet another limitation is that, just as with cable modem systems, packet-switched networks are sort of like party lines —the carrymg capamty is dehned by the bandvndth, so the system gets proportionately slower m relation to the number of users at any given time. If you' re lucky enough to be the only person actively exchangbtg data, you get maximum performance. But if every other subscriber happens to accessthe system at the

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same time, it will be appreciably slower. uuhese Shin~ ere gehsg Unfortunately, we cannot yet escape the need to carry multiple devices (and their associated batteries and chargers) if we want to be untethered but have fug access to both the real and the virtual worlds. We are still stuck with BlackBerries for the best massaging, cell phones for the best phone calls, and PDAs with some sort of vnreless modem kit or cellphone connection for the best display. This means you have to think about what you reallywant to be able to do and how much you want to spend. If you want a great phone and greatbrowser you need two devices.If you want agood phone and a mediocre bmwser then you' ll be happy with a WAP phone. But WAP phones are larger than a phone alone has to be and they don't have the browsing

ability of a Blackgerry or PDA. David Robinson, vice-president of produn management for ATB(T Wireless, predicts

that ultimately, within a couple of years, all the voice networks —which are circuit networks right now — will become packet networks so your voice and data communica-

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trading their songs using Napster be kicked

ggnhlng teheless mheless

Continuedfrom page04 someone was interested in the newest single

off the service. To drive the point home, band member lars Ulrich showed up at Napster's

by Madonna, all they had to do was type in the name of the song, and if it was available on someone'shard drive or server, they sim-

oig«ewith boxesofnames ofpeople heand the band accused of igegagy copying their

Continued frompage90 establish and the extent of the network they are able to build."

PDAs and BlackBerry devices in that both

A convergence of devices to reduce our pocket load is certainly in the cards at some point,

will provide the email function, but that crossover ends when you consider the primary use you want each device for." says Compaq'sPam Norton." If the primary useis

nlusi«. On july 28, the RIAA won a temporary vic-

having to pay acent to the copyright holder.

tory when thejudge examining the «asesided

And people were doing this in very large numbers. It has been estimated that in the first six months after Napster became avail-

with them and demanded Napster be shut

as Blackgerry-type circuitry is already being

down. A U.S. federal appeals court stopped

built in to some cell phones, Palm to«hnology will soon be built into other cell phones,

able, some nine million people were using it to find and exchange MP3 B(es.What makes that number impressive is that in comparison, it took AOL more than a de«ade to get nine million members. It did not take long for the record industry and some artists to react to Napster. In December, t h e Re «ording I n dustry Association of America (RIAA) sued Napster

and cell phone"jackets" are nowbeing developed for somePDAs. "You won't need your ceg phone any-

more,"saysCompaq Canada'sproduct managerfor Internet products and services,Pam

ing major movie studios, sued the famed hackerWebjournal site 2600.«om for posting software that brokethecoding usedon DVDs to prevent them from being copied. The DeCSS code would allow someone to deci-

unique device. "There is certainly some overlap between

Bevhe osmergence

ply downloaded it onto a PC —without ever

the shutdown temporarily, pending a further resolution of the case, leaving the fate of Napster under a cloud. In a related case, the Motion Picture Association of America (MPAA), represent-

recognition). BlackBerries are the slimmest and lightestand have many of the features of traditional PDAs but stand on their own as a

a wearable email and messaging device, the

Blackgerr yisthedeviceyou want.And foran additional charge, the Blackgerry can access WAP-enabled sites but on a relatively small

monochmme screen. Whereas on an iPaq PocketPC you geta rich viewing experience

Norton, who understandably votes for phone

through great visibility on a larger colour

technology beingabsorbed into PDAsrather

screen to anyWeb site you wish." Well, not quite, since the consumer would still have to pay extra money to equip a

than the other way around.

Today, people expect different things from the different devi«es.CeBphones are expect-

for copyright infringement, and askedthat it

pher the anti-«opyingcode on the DVDs soa

b» paid USS)00,000 each time a copyrighted

movie could be copied then played on unlicensed DVD players. In this case, most users

ed to be small, thin, light, and have long bat-

Pocket PC device with a wireless data access device. plus the service package. But it is rea-

tery life. PDAsalso have to be thin and light

sonable tosaythat a cell phone is atel«phone

were people who had Linux-based PCs and

with long battery life, but with the addition

wanted to watch DVD movies on their machines. Continuedon page 94

of a large bright display and more sophisticated input methods (virtual and folding

with massaging and some limited browsing abiTity. a PDA is a computer that can have

song was iU«gagy copied. The RIAA called Napster a havenfor online piracy. In April. the rock group Metallica ac«used Napster of copyright infringement and demandedthatpeoplewho werecop yingand

i I'

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portable keyboards, and stylus cursive script

browsing and massaging capabilities when combined with another device (ceg phone.

wirelessmodem, or regular modem), and a BlackBerry is a pager with limited browsing and excellent massagingabilities. Which is tosay: Buy aphone if you nial a phone, a PDA if you need acomputer, and a Bla«kgerry if you need a sophisticated mes-

sage centre. You' ll probably end up with at least two of these three devices if you want to

have comprehensive access to the current potential ofwirelessdatacomm technology.

Yndn)fs pi«hero

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WAP is happening everywhere in Canada right now. If you want or needaccessto massaging and predetermined text-only data through your device(s). the current crop of offerings from the various service providers will probably BRyour bill. Packet data is available in limited areas but

is growing fast. Those living in major urban

. •

•

areas can already take advantage of the richer datacomm potential through the newer devices if their service provider makes them

available—but remember, youwill eventually

iis

have to deal with the "party line" limitations (ask anybody who has cable Internet accessat home about that). However, coming soon is the 36/Bluetooth combination that will make it possible to

•

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c TECH E N T ERPRI S E % Copystght takes n hongng on Sist Continuedfram page 92 As ofAug. 17,a U.S.federaljudge sided

edgedsword. Technology hasdrastically lowered the barriers to infringement."

with the MPAA and issued a preliminary injunction against the site, arguing that the

gy makesthe delivery of copyrighted materi-

code violated U.S. copyright law. The judge did not accept 2600.corn's argument, put forth by lawyer Martin Garbus, that computer code isa protected form of expression under the First Amendment in the United States. "Computer code is not purely expressive any more than the assassination of a political figure is purely a political statement," argued U.S. District fudge Lewis Kaplan. Randall Davis, a professor of electrical engineering and computer science at Massachusetts Institute of Technology (MIT) in Boston, glass. says record and movie companies are going after such technologies as Napster and the DVD descrambling code, because they make the copying and distribution of digital information, such as music and movies, instantaneous and perfect.

Copyrighted material can notonly be made into perfect digital copies, but those digital copies can now be guickly delivered overthe Internetby anyone to anyone. y

hfost importantly, the copy of this digital form is identical to the original," Davis adds. "There is no degradation. And an interesting aspect of this is that because these copies are identical to the original, they can become seeds for new copies to be made." But the real problem comes with the Internet. which now adds a new layer of diificulty for the idea of copyright. Copyrighted material in digital form can not only be copied perfectly, but those digital copies mn be delivered quickly bi anyone to anyone over the Net . "It takes almost no capital to create and disseminate information from a Web site," Dasds adds. "Digital information drastically reducesthe «ostand degradation of copying, networks make it possible to ship information around the world almosr instantaneously, and the Web makes it possible for you to create something and let the world know about it. This is a classical technological two-

But there is more to this than just the issue of how today'sInternet and digital technoloal easier. Earlier, both the record companies and movie studios have fought vigorous battles against a variety of copying and distribution technologies. The music industry fought againstcommerdal audiotape and recording systems and the movie studios went to the U.S. government to lobby for restrictions to be placed on videotapes and home video systems.

tho poli&ca of copyright What is different now is that these companies have come to see the Internet and digital technology as threatening their very reason for existence by the challenge these technologies pose to the idea of copyright. The argument goes like this: Copyright is something companies use to set the ground rules for how their products, either music or a movie, can be distributed and used. Copyright then becomes the reason they exist and how they make theirmoney. Since a record company or movie studio controls the copyright, they can control who can get accessto the material. how people will see or hear it, how much they will have to pay and what people can ultimately do with it. Because of this kind of control. record and movie companies have created sophisticated worldwide distribution mechanisms to deliver their producxs and to reap huge amounts

of money doing so. Now, the Internet and digital technologies like MP3 have drastically changed the rules. Each time someone downloads a piece of music or distributes video over the Internet, they are showing the world that one does not need a record company or movie studio to access, enjoy, and have direct control over what they want to see or hear. Some artists also like what these technologies ol'fer and some have been using them to carve a career outside of the major record or movie studio control. Many artists have groused about whai they see as the almost draconian application of copyright that benefits the record companies more than it does the musicians. And they may have a p o int. Last November,a U.S.congressional aide added a technical amendment to the Satellite Mome Viewing Act of 1999 that redefmed the relationship between musicians aud record companies. This amendment would define all the music an artist or group produces while signed for a record company as "works for

hire," therebyallowing therecord companyto hold the copyright to the music in perpetuity. ttns enpyelght ore?geog Ns ttmn? For someone like Richard Stallman, founder of the GNU project at MIT and a proponent of the freesoftware movement, copyright is a relic &om the industrial age. Back then. information distribution of any sort was highly «entre)ized because the technology for making copies of books or music was unavailable

to the general public. Not everyone could afford or use aprinting press, or own a modern recording studio.

No onegoes out and photocopies a newspaper in ordernotto paythe 50 centsitcoststo pickitup at a vendor. "Copyright was set up in the age of the

printing presswhen the only feasible way to «opy was in mass production," Stallman says. "Copyright was an industrial regulation and was not controversial because it did not restrict the freedom of ordinary people who couldread books or listen to records. Now, because technology provides everyone with an easy means of copying, the situation has changed. Now copyright is a direct attack on the freedom of everyone who reads,who listens to music or uses a computer. That is why you see battles breaking out because companies are trying to exert their control over tbe public and the public is mostly unaware that their rights are being stripped &om them." Stallman does not for a moment believe that artists should not be able to earn a living off their work He has no problem if a musician wants to charge for a song or a writer a fee For a novel. tVhat he does not agree with is the idea that in order to make money, you must restrict people's rights to copy the work and send it to friends. "fust because a person is willing to work hard, does not entitle them to take away your freedom," he continues. "I'm one of those 'authors' and I' ve written programs that were years of work. But I' ve shared them freely with the public and I respect the freedom of people who are using the software that I wrote. What Stallman would like to see is some kind of solution that would respect the work of the artist or programmer while at the same time allowing people the freedom to copy the

work As an example, he suggests that when someone downloads a song from t he Internet. it could be encoded in such a way that information about that artist and the work are part of the download and cannot be removed. This would ensure that no one could pass the work off as someone else's. At the same time, the song could also come with a pop-up screen that would ask them to pay a small fee for the song in order to support the artist and their work "I think this way you will find that musicians will find they can make a living from the direct relationships they develop with their fans." Sta&man says. And he may not be too far oif in this idea.

Stephen King recently began publishing an online novel called The Plan. Instead of paying up &ont to download a chapter of the novel, a reader only needs to pay a small fee afterthey have downloaded a chapter and liked what they have read. What King found is that people were willing to pay the small &e, even though they could download the chaptersofthe novel for free. And some readers are so eager to make

sureKingkeeps onpublishing chaptersofthe book, they havebeen paying US$20 for each chapterin order to make up for those who did not pay an)ahutg for the chapter they took (Bd)tor's note: According to an Associated

Press report in late September, fewer people are paying for downloadsasKing's serial progresses. AP says 70 percent of downloaders paid for the second installment, and King has set 75 percent as bis minimum for continuing after the third installment is posted. King and

his staff are also, apparently. considering different strategies for future downloads, including payment prior to downloading and

raising the price.—Ed. ) MIT's Davis suggests companies should also begbt looking at ways of distributing their o&erings in ways that make it easier and cheaper to buy them than steal them off the

Interne. No one goes out and photocopies a newspaper in order not to pay the 50 cents it costs to pick it up at a vendor. It is too cumbersome and expensive to do so. The same thing should be done for music or movies, he argues. Right now, going online to find a favourite piece of music is a rather time consuming process. One can never be sure if a certain song is even available online. And if it is, one often has to deal with long download times and corrupted music files. "Make downloadiug a song cost 5) and make itvery fast and very easy," Davis adds. Gauri uuerf aupage 96

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< TECH E N T ERPRI S E n

Merchant sites need more Flash, research firm claims OEW YORK— Web merchants have access to technology that could make their sites more appealing and close more sales, but they are not taking advantage of it, according to a new study by 3upiter Communications (hnp //www Iup com). The research firm looked at 35 of the top sites in different e-commerce categories. Lydia Loizides, the primary analyst for the survey,said that, for a medium that isperceived as cutting edge, some are shockingly behind the times. The study found that less than 20 percent of retailersused such things as 3ava, Flash or chat functions in their Web sites. "These online merchants need to realize that their core audience is diversifying. They are not disproportionately a new audience any more," said Loizides. These people are not afraid to download. They are aware of Flash, Shockwave and 3ava applets. There is a g reat deal of Webbased technology that is underutilizedespecially since ou r c ustomer surveys show that people are willing to participate. "What retailers need to do i s become proactive and offer t h ings l ike vi rtual dressing rooms, zoom-and-spin, 3ava, Flash or text-based chat to their cus-

tomers, Loizides added. • 0 m w m 0 + Examples of good sites abound, according to Loizides. She cited NineWest.corn, a shoe NINE WEST retailer that made changes in order to lower its return rate. "NineWest found that many of the shoes that were coming back were because of v i sual issues, such as the customer thought the colour would be •wwrwuuxv more fuchsiaor the weave would 8 cccccccc I wt lOll W be different. Ninewest put in an NGI zoom server that allowed the users to evaluate what a shoe looks like right down to a granular level. Loizides also complimented Furniture.corn as a Web vendor with foresight that t ook steps Jupiter Communicagons cites NineWeskcom asone ot the faw to increase retention after cusongnerehdlerstotakeadvantageatnew Web technologies. tomers bbought ht ttheir h . products. d t "Furniture.corn's product returns they can drag and drop images of the furwere due to scale issues. When the couch niture they are considering into the virtuor other piece of f urniture arrived, the al room. The images show scale. which people decided that it was too big or too affows people to see how things wiB fit small and sent it back. The company together,and it shows the outline of what developed a Flash application that ailows a chair looks like against the wall," she the customer to build in the dimensions of said. the room they are trying to furnish. Then, One of the simplest things to add to a

LN4 Line

fioppies. Version 2.0 is able io boor into the

Conrimlcd froni page84 ac«urate. Ii can be used exclusively on your internal network or intranei, or it can be used to Publish information and documents on the Internet, What distinguishes it from the many other ways of performing these tasks are iis ease of use and the security features that are pari of this product from the ground up. It also has modest hardware requirements, in pari because ir is based on the FrccBSD operating system. This is an advanced version of UNIX that can be downloaded from the Internet, or obtained on CD-ROht for a nominal sum. For more information, visit hap //wwwIreebsdorg and join the revolution. FreeBSD is an ideal OS for those rugged individuals wbo have lost respem for Linux now that ir is mainstream and easier io usc for newbicu FreeBSD is popular with ISPs and others who need an ultra-stable platform that doesn'i degrade under very heavy loads of hundreds o r e v e n t h ousands o f u s ers. BorderWare bases aB of iis products on hardenedversions ofthe FrccBSD kemeL gy stripping out all non-essential features &om the OS, the vulnerability to attacks that can easi-

5-CORE application process runs in iis own isolated area without root (administrative)

installation procedure directly &om the CDROM, although boor fioppies are still supported. I was able to finish the installation on my 200 MHz Pentium Pro with 64 MB of RAM and a 4.3 GB SCSI disk in about IO minutes. If you are t hinking about evaluating Document Gateway,you should bc aware rbat ir takes over the computer on which ii is installed. Everything ou the hard disk is removed, urduding partitions, as parr o( the installation. This is largely for sccumry reasons. Document Clateway and S-CORE are in complete control of the computer. I decided to limit my tests io my internal network. although making the server available on the internet isn't much harder. Ai the end of the installation, I assigned an internal IP address of 192.168.1.145. To configure Document Gateway, and to populate it with data, I moved io another computer on the LAN, and typed that address in the Wcb browser. Then, I logged in with the default administrative account. The firsi step was to change the Password. Then, I created a domain. My version of D ocument Gateway supports up to t w o domains. Running two domains on a single server is the functional equivalent of running t wo distinct servers. Everything on o ne domain is completdy distinct from the other domain. After I created the domain, I designated the manager of the domain. That was me, but

privileges. Should an application be attacked

wiib a different name. I logged in as manag-

successfully, the attacker is trapped inside a secure area, without access to other parts of the system.

«r,and started to work The appearance of the

ly cripple a general purpose OS is greatly reduced. Numerous functions that can be performed onsuch an OS are not possible on

B orderWare's hardened version of t h e FrecSSD kernel, which it calls S-CORE. Each

I installed an earlier version of Document Gateway a few months ago. The process was easy enough, but first I bad to create two boot

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site that increases its value. according to Loizides,is text-based chat. "Land's End and Furniture.corn let t heir online customers contact a customer service representative via a chat window. People can ask questions and letthe customer service reps make suggestions. It adds a personal touch to product searching, and, more importantly. adds an offline touch to online shopping, she added. Loizides said that text-based chat would help streamline the whole customer service operation. Loizidesdid not want to name sitesthat

were examples of poor use of technology, but said that out of the leading cate-

gories, such as apparel, automotive, computers and personal electronics, very few. other than some consumer electronics sites, had streaming audio or video. "In some cases,the sites did not even have colour optimization," she said. "You would think that is basic, but it i s not. Letting people see the correct colour is important for apparel and other things. It made us wonder if the executives were hesitant to include any technology for fearof angering customers who could not access it." —Newsbytes

I chose Users, and began to add users. The main entries are user ID. password, email address, expiration date of account, and disk space quota. There are other important tasks io perform in the admin area, bur I decided to leave those for later, and started to create folders and upload files. The tour commands in t his area are Upload File, Create Subfolder, Subsmbc ro Folder, and Folder Permissions. Creating a folder is as easy as in Windows Explorer. Once that was done, I began to upload files. This must be done one ai a time. since there are derisions io be made about each file. Subscribe to Folder means that you are notified by email whenever a file is uploadcd io that folder. It is the job of the manager to sei permissions foreach folder bv usersor bv groups. The choices ai the low end include no

rights at aB and the ability io upload files to a folder, bui not to list or view them. At the bigb end, users can be given rights comparable to the manager. The true test of this kind of software is whetherit can be managed safely and effe-

tbis restriction, The New York Times filed a briefon behalf of 2600.corn. If companies are allowed to extend the idea of copyright to restrict online linking to sites that may contain material they don't like or have not approved, it could effectively shut

Continued from page 94 "Then copyright violation will be less likely io happen. But the problem is thar changing business models is nor easy. Big companies have a vestal interest in maintaining bow things arc run. There is a lot of money tied up in bow things are operating now." And because of the money invobred, companies are figbting for the preservation of

ctivel by managers who are focused on the business, and not the technology. It appears that it can. There are many additional features and applications that I haven't been able io describe in this brief space. If you are at aU interested, you should visit the BorderWarc Web site at hiip///wwwholderwarerom. There you can find current prices, and much more information. If you are really interested, you can also apply for an evaluation copy of Document Gateway or any of the other servers. Evaluation copies are the real thing, bui stop working after 45 dayn U

down much of the Internet. The simple fear of being taken to court for copyright violation could cause many ISPs aud hosting sites to simply refuse to carry Web sites with links. And it would play havoc with many sites that

late many other people' rights.

rely on links as part of their service. Would a newspaper or news site have to drop links to

When the MPAA went after 2600.corn, it not only wanted the site to stop posting the

companies, sites and other information it mentions in an online article because it could

code that breaks DVD anti-copying restric-

violate copyright?

extending it in ways that would seem to vio-

application is not much different from Windows Explorer. There's an admin area

tions, ii wanted the site to stop posting links

Considering the aggressiveness with which

to sitesthat bad the code as welL For many,

m usic and movie companies havegone after

that c o nsists o f six ic o ns: P r ofile, Subscriptions, Users, Groups, Domain, and System Files.

the idea that a site could not post a link to another site strikes at the very heart of free-

others to protect and enforce their copyrights, some say it is not an outrageous sce-

dom ofspeech.When the MPAA asked for

nario. Ct

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(

H A N D S ON >

Three routes to portable MP3 hough many devicescan play hlP3 files, the term MP3 player has come to mean the small playback devices that use onboard or removable memory modules to store music. That basic feature set will remain with us, but joining it are other mechanical designs. Here are summaries of three such designs.

RC/k Lyra RDRX06 Fiom RCA/ThomsonConsumer Bectroaics Tel: 800.5220338 hiip//wwwfyiazoae.com Suggestedielaif pace 5369.99 ge/ features CampxciFfxsh.based.Comeswith a 64 MBCFcard, but no internalmemory • Plays MP3, Windows Media, aad Res)Audio iles for maamumffexibifsy. • Four sample MP3 files from Universal Musicare rncfudwf on the CFcard that shipswxh the Lyra. • Design isbit 4 large, Where iasay other MP3players aim for stealth, theLyra6 about the sizeof s cellular phone. Outer csriagseems4ba flimsy • The CF card caneasily be elected while the pfsyezis running Thereare aopiotedrve doorsover the slot, or a lock onthe efect tsb. )1the player o io 4 pocket, ajos. ffe could theoieticaffydamagethe CFcard! • There is ao "hold" sefectioo to lock out the control buttons,whxh meanssethagsmxychaogeunexpectedly if you havethe player ia 4pocket insteadof clipped ta your bell. • Lxigei-faimxt headphones comevofh the Lyra-they' re mostly amsuei of personaltaste, sssomeuserssgff prefer iawarmodels.Wefound the soundthrough the iadudedheadphonesabif muffled. • Package <amesrath a mu pie of notable bonuses:a USBCompactyfashreader, for quxk uploadaad down. load ofsongs,aod4 kafor uoogthe Lyrawith 4 cai tape deck/agaiege lighter combiosaoo. Shipsimth MusicMstch sad Resgukeboxwftwaie foi hfe eamdiagsadmanagement, ss well ss upfosdiog to the player.However,software isaot ss intuitive ssit could befor gelling mime upfasdedto the CFcard. • Despoe the fad that yourcomputer givesyou accessto the CFcaid as if s wssa regular drive when it is in the USBreader, you cannot juz drop MP3files ontofhe csid-rt must gothrough the software package • Powered by two slaadard AAbageriei, RCA'srevised lyra offers a few refinements and a few bonuses over the previous model. In this package, the bonuses prevail, including the car adapter kit and the U SB CompactFlash reader. That said,there are a number of major issues with this player that are problematic. It's utterly baffling why the package would inc)ude a USB Compactp)ash reader that theoreticafly offers you direix access to the CF card from Windows, yet turn around and

CD-Rs.)

)

forcing you to take

songs from your

then your playback will be touch and go.If

existing library. move them to a p laylist, then upload them to the player„ instead of just giving you the option to move yow MP3 flfes directly from the library to the CF card. Reallukebox is a little bit more intuitive, but it still forces a format conversion to .mpx, which means abit extra time converting and

your burns are top-notch, your playbackwill be indistinguishable from that of other MP3

gey features One of thefirst MP3 playersthai uses CD.basedmedia instead ofmtemafflash ai removable flash,andthe first we' vehad achance to look at ia the TCPLsb. • The deviccan e playcaber standardCDAudio, oi CD-R media burnedvafh nothing but MP3hfes • Player ships woh soffwsie for burning your owoMP3 CD3,but you canuseyour regular CD<ication software if you prefer just bumthe dacss8 plain datadirc with alf theMP3files loose (oofofdeisf) io the root Ckzectory on theCD. • Player reads MP3data tsgs. agovangyou to identify the songs iathe LCDvaodow iosfead of foiaag you ta remembersongsbytrack number alone, asvafh some other CD-baredMP3players (available io gzeU.S., st present). However,the datamadawis faiily small, snd ages the tracknamebui aat the artoL dependingoo how yourtags are eocaded. • Shugfe mode (hidden undec"repas(' menu) is s nice feature...especiallywhenyou haveaCD-Rpacked wffh over 20Osongs, • Can use two standard AAbsgeaes, but the player comeswith a rechargeable NiMHbsfteiy pack to save you somebattery money.Aa ACadapfei a included for homeuseaad charging of the bsgeoes. • ff your CD burner oi CDmedia fs aot quseupto snuff, you mayencounter short pausesduaog MP3playback, ssthe player toes to reassemble the missingdata. ft' s best to usehighvfuafay blankCDmedia, aad bumat the slowestspeed,for moraaisuiaa<egist your discs imll providethe bestplayback. • Because MP33are avery compau dataformal, the CD doesn't haveto spin atthe samerate when playing backMP3aswhen rt plays back CDaudio. Consequently, youachievelonger baueiy fife when playing MP3s. • Liae-out lack allows youto plug the D'Musicplayer into your homestereo uang the included RCAjacks. • Soft protective cover s iaduded to prevent icufhag of the playerwhenoa the iaxd. Theonly complaint here ii that this itemdoesn't mclude adip, strap, or belt. loop

uploading. The design of the lyra is alsoproblematic. For a flash memory-based player, it really should be more compact to be competitive. Further, the exposed CF slot coupled with a lack of a lockout on the eject lever means you could easily eject your media even when you

shouldn't be doing so (a jostle of the lever while it's in your pocket, for example). CF cards aren't cheap, and giving you an easy way to damage them is a deflnite liability. Even further, th e l ack o f a bu t ton lockout/hold feature makes it almost neces-

sary to dip the player to the outside of your person, because putting it inside a jacket pocket makes it almost inevitable that you' ll hit one of the buttons inadvertently just by

moving around andwind up changing tracks

orturning theplayeroff. But there are some nice features to the player as well. The sound from the unit is

very good (although we achieved best performance by using headphones from another player). Also, by using CompactFlash media instead of SmartMedia, it doubles the poten-

tial capacity of the player, provided you supply your own higher-capacity CF card. And the player's ability t o h a ndle M P 3, RealAudio, and Windows streaming media right out of the box makes it one of the most flexible players currently available. Bottoni line though, is that to take advantage of these pluses you have to be willing to put up with the aforementioned headaches.

grimeRYMnalc SM-'200C From.Sxmtack/PineTechnology Tef: 888874-6372 http//wwwsamiack com Suggerted ieiaif pirce 5299

gram that encodes your MP3s in a non-standard format. Really, it's like giving you keys to a fast new car, and then forcing you to drive

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slipped into a shirt pocket like some of the flash-based models. For those who have carried portable CD devices around for a while, this may not be such an inconvenience...

especially sinceyou havehigher capacity, and don't have to sit through a lengthy upload processevery time you want to change your batch of music!

The D'Music version of this technology, though it's not the only product announced (at the very least. a version from RCA is expected), is certainly the flrst we' ve had a chance to look at, and it lives up to our expectations. With a properly burned CD,

playbackisexcellent.Thereare afew quirks, like the small data window andthe slightly hidden shuffle function, but these aren' t enough of a problem to detract from the overall experience. With a price that's lower

than flash-basedmodels, this model is highly recommended. Csaegh/e NesnasgJukebox From:CiestweLabs Tef: 800-998.1000. htfp://wwwaomadwoifd.corn Suggestedretail price; 5750 Key features • Uses 8DB 6 hard dovefor storage,which holds about ioo hours of muec ai l28xbpxeorm)hag. Becauseaf the mechanicalnature af theduc, a tendsto generate hest. • Hard dmre is shockreastsat as the headsare ia physics) comscfwkh thedisk at iff times,which meansshak. fog the drivewon't causedamage, though a substantial fall could. • Has s standard USBiatezfa<efor reasonably fasttransfezs However, it stiff takesabout three hours to tiansfei 6 GB ofmusic,and that's if you don't run into any hschei alongthewxy, like 4 hmeaut oi a duplicate songbffe. • Ciestaie'3 PfsyCeatei2 software is very powerful aad Continued ou page I I 1

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I have seen one potential future of MP3, and it is CD-based. First, you can flt 650 MB worth of MP3 files on ea«h CD, which is at least 10 times the size of any SmartMedia

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Further, you can flip 200 new sony into the player as easily as pressing eject and putting in a new CD (elapsed time five seconds). And if you' re out of MP3s, you imn always pop in a regular audio CD. The only major problem with this new format is that you' re at the mercy of your PC's ability to burn CDs — if it burns them badly,

is overly confusing,

force you to upload all tiles through a pro-

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card, and maybe five times that of anything using Type I CompactF)ash solutions. Even better, each blank recordable CD (CD-R) is $3 or less, depending on the quality, which is a far cry from the hundreds of dollars for the highest-capacity flash media. (In other words, for the price of 4 single 128 MB CF card,you could get between 50 and 100 blank

from the passenger's seat. It's perfectly C)K if you start encoding your CDs using the included software as soon as you get the player but for those who've already built up a collection, it's a total ann oyance. Making t hi s e ven more annoying, the setup of the MusicMatch lukebox

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round like the pipes that bring the world to your computer. Broadband promises not just speed, but freedom. Highspeed Internet access imbues the Web wanderer with a cavalier nonchalance compared to the cautious clicks of the dialup user. The former moves hither and yon; fi les, audio, video, multimedia plug-ins, absorbed, seen, used. The latter plods with apprehension, rightly fearful of the wrong click — the long wait. Yes, my friends there's gold in them there wires, sure as I'm telling you. But it' s gonna cost. Yep, and you will pay.

speed market s hare f r o m the established cable operators. Overag broadband, whether through cable or phone wire, is a lut. Everyone wants it and, even more importantly, they are willing to

1he fotom ls hmedhead

t(yho, whoh wheso'r

Almost three quarters of a million Canadians have decided that a fast Internet connection isworth $500 per year,and the numbers are growing. Rogers says it has more than Shaw's financial statements indicate about the same. The telephone companies, with

In Canada there are primarily two ways to get broadband Internet access into your home: thecable company and the phone company. lf you are not able to get these, there is also high-speed Internet access via satellite. Cable companies use their cable television infrastructure (with «onsiderable enhance-

their digital subs«riber line (DSL) "high-

ments) to bring their service to your house

speed" offers show smaUer numbers, but they

via round coaxial cables. Telephone companies use various forms of DSL that run over their existing copper wire infrastructure (again with considerable enhancements) to

266,000 high-speed cable users nationally.

too are growing rapidly. As can be seen by recent television ads, the telephone companies have put their houses in

e Com m e r c e

privacy

pay. If you do anything more than check email, you are a potential customer. This broadband primer answers yow questions

about broadband basics, broadband and home networking, «able versus DSL service, and offers links for further investigation.

People used to feel secure in their relative anonymity onli ne,butWeb snoopers arechanging thatasthey begin to learn moreand more about us Sy Tom Venees

cable service is

av a i l a b l e a Im o s t everywhere cable is offeredwhich means practi«ally everywhere. DSL service, in various forms. is much more limited not only to urban areas but to certain locales within urban areas depending on your precise location. This means only a small percentage of Canadians are currently able to get DSL

emember the old New Yorker cartoon of the dog surfing on the Internet and urning to his dog buddy to say that on the Net, no one knows you are a dog? It was a sentiment a lot people indulged in when they went online. They came to believe their "real world" identities were disconnected from their online habits and personae. That certainly was the case when the Internet was largely an enthusiast's medium. unmonitored and unregulated by anyone. But once

now?

it became a place to make money, anonymity and privacy became a growing concern.

Your cable company will run a regtdar coaxial cable from the box on the side of your home to a cable modem that sits beside your computer.From the cable modem a standard

Ethernet wire (10Base- T) runs to an Ethernet card (called a network interface card, or

NIC). Similarly, the telephone company will do some work to their box on the side of your house, then use your existing telephone jacks to run a wire to a DSL modem. That is unless your line isn't up to snuff, in which case they Continued on page 101

What began concerning people was that companies looking to do business over the Internet were beginning to use various means to track and profileusersonline.More worrisome, however, was the belief that companies were routinely monitoring people' s surfing and viewing habits and deliberately not telling them about those actions. The most publicized example of this was t he DoubleClick controversy. I n m i d February, the Michigan Attorney General, jennifer Granholm, accused the company of Continued on page 105

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band. Initially, I proposed this artide as a way to find out which service to use. I assumed that there would be one clear choice. There certainly are differences between the two services, but deciding between them isn't so easy. I will tell you the decision I made in a moment, but first the factors.

bours. This has speed and security ramiffcations.Some circuits have upwards of 3,000 users. This design means you will get higher speeds if there are fewer users in your neighbourhood. Shaw has stated that it intends to add circuits so that there will be a maximum of 1,000 users per circuit, or node. Cable speed is not precisely stated on any Web pages

can understand, Optionally, if you have anet-

the cahle connecgon

I could find. Generally, they say, up to 100

service.

work, you might run the modem into a separate box called an Internet sharing device, which then connects to a network hub. This gives all the computers on the network high speed Internet access. (See the LAN Line column in the September and October issues of TCP for more on Internet sharing devices for small networks.)

Cable is ubiquitous and generally costs about $40 a month. There is usually a $100 setup fee that is sometimes waived or reduced. This is the same for DSL installations as well. With cable, you share a cucuit with your neigh-

times faster than dialup. This seems unlikely. Dialup service rated at SS kbps (kilobits per second) generally runs at about 44Kbps, so 100 times 44Kbps would be 4.4 M bps (megabits per second. Those number seem

DSL DSL is called ADSL when it has ddferent upstream and downstream speeds (the A Con/iouedon page 104

might run a new line from the box. From their modem everything is the same with a wire going into a NIC in your computer. That's the simple version. The truth is that neither modems are really modems but rather special routers that transform the cable of telephone signal to data your Ethernet card

ttmo fast? How fast is a tough question to answer. First, like road traflk, a posted speed does not mean you will travel that fast. There are traflic jams and sometimes your car is not the most powerfu). Second, testing your highspeed service is quite difficult, partly because at any given time there may be various bottlenecks and partly because nobody nlakes it easy.Even gening the numbers straight can be a real chore. These difficulties aside, broadband is way faster than dialup service! At the very minimum broadband is four, tive, or six times faster than any dialup speed you could get. More often it i s 10 or 2 0 t imes faster. Sometimes even faster than that. The numbersare somewhat fuzzy in thatthey referto theoretical download speeds that fluctuate drasti cally.The experience, however, is anything but nebulous. Most of the time, a fast connection is drop dead obvious.

eSee. • ee •

•

high to this reviewer. More likely broadband

cable will deliver 1.5 to 3 Mbps. In my tests I never obtained this speed, topping out at I Mbps. Friends and fdlow journalists using the broadband testing sites listed at the bottom of this artide said they achieved speeds of just over 2.5 Mbps. Still

2,500Kbps isamazing.Even my experienceat 1,000Kbps was light years beyond a dialup

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the expadenco A few years back when people started talking abouta convergence between the PC and the Internet, I was slow to be convinced. The conceptual shift this demanded was too much At that time, running an application that was Web based was unheard of, and impractical with a dialup service. The idea that I would sc«essthe world as easily as I would my hard drive just seemed wrong. Now, an epiphany — the prognosticators were right. It doesn't matter where data or applications live. Broadband retrains you. Suddenly, installing a plug-in or jetting out to pick up the latest driver is like scratching your back— an unconscious act.Data lives everywhere and is but a moment away. And PC/TV convergence? Of course, streaming video should be on every page. Background music or other forms of push? Yes, why not? Broadband liberates; dialup is dead. That's the feeling of broad-

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< ON L I N E 8 C O N N ECTED » Ololup ist deotL hng Ihre OetNtnhndd Continued from page101 refers to asymmetric). AR entry-level DSL is ADSL The $40 a month ADSL service I test-

ed overed speeds of 1.5 Mbps downstream (the Net to you) and 256Kbpsupstream (you to the Net). DSI„ in its various flavours, uses a dedicated line for each subscriber (your

Unlike dialup conne«tions, both cable and DSL can be thought of as alwaysconnected. That meanswhen you open your Webbrowser or email program and cli«k, you are con-

have yet to have any alerts, never mind atta«ks. Both Symantec and McAfee also offer commercial software for this purpose.

nected —no dialup to the service pmvider required. (The exception here is that some DSL services, Bell Sympatico HSE in Ontario

Condualon

and Quebec for example, use a dialup-like

providers will only bring prices down but even without it, I would stiR pay. One thing

applet called Access Manager, which you 6rst need to a«acute before you gain access to the service.)

phoneline)and thususersdo notsharearircuit directly in the same way cable sub-

scribersdo.

Broadband is the answer. Competition between existing and new broadband

that seems obvious is that paying-for-speed will increasingly be the revenue model for

the modem. There are limitations to this approach (like a maximum of low outlets in your home) and you have to be able to instaR a NIC, as well as software and some wires. But if you aregoing to have the service for four years or more it makes sense. If, on the other hand, you deride to go with cable service you are likely getting a bit more

speed; and, both Shawand Rogershave been talking about ways to increase customer satisfaction over issues of reliability. Ultimatdy, at this point, it doesn't matter much. I have derided to go with DSL because I

Being always connected also means you have a higher security risk Generally, Web sit es,usergroupsand peopleIhavespoken to consider cable service lesssecure than DSL

broadband. Today your broadband derision is not really a big deaL

service. I am not sure if this is completdy true. I do know that a quick search of the Web

and see if theyhavea U-instag option. Where I live, you can pickup a home install kit for

as that traflic hits that Net in general, which it does like riockwork, time zone by time zone,

yieldsmany horror stories of broadband

W hichever way you go,you'llnevergo back

cable users who have had their computers

about $200, which allows you to sign up for the discounted rateof $34.95. The $5 a

every day, those same people will still be

ransacked.

month saving is becauseyou are not renting

broadband the way I remember TV before

online. It is sort of like a traIRc bottleneck in your neighbourhood —you can avoid it, but there is stiR the less intensive, general trailic

But then again, there are a lot more highspeed cablecustomers.Heck even one of the guys who installed the cable service had had his hard drive erased, twice! I won't say whi«h guy — I wouldn't want to get him in troubl~ ut o ne of the other instagers looked knowingly when he saw I

DSL equipment does have 6nite ports, and

thus you may be in the right place and still not be able to get the service. DSL architecture means you won't suger degradation in speed caused by after-dinner Net trafgc gen-

erated byyour neighbours. Of course, assoon

jam everywhereelse. The downside to the DSL design is that

your speed will be compromised as you get further from the DSL node. Your maximum

had installed a sohware-based6rewaR. Some people riaim cable'suseof a static IP address

distance is approximately 4 km, but speed will be greater at I km than it will be at 2 km. A second limitation is maximum speed.

makes attacks more likely. On the other hand, the technician said their cable broadband can

My local DSL provider has three levels of

be dynamic just like DSL, although my IP

service. The slowest and cheapest service, $40 a month, advertises a 1.5 Mbps downstream

address hasn't changed. DSL literature reminds customers about the importance of protection, but so does cable information. Any way you look at it, there is no doubt you are more vulnerable to various types of attacks when using broadband. For my part, I

speed. ThebestIeverachieved was 1.3 Mbps, but usually averaged under I Mb p s. Theoretically, ADSL can provide up to around 9 Mbps, but no consumer service in Canada is available at the top spec«L

downloaded and installed the excegent freeware ZoneAlarm, fmm zonelabs.corn and

secure access

can keep the sameemail address I have bad for 6ve years with my dialup account. Otherwise, it would really be a toss up. I'm starting to think of the Web before

Broadband and networks f you have a standard Ethernet network at home.you can plug your broadband modem intoyour hub aad surf from two ma«hines, batthere's a catch. From the 05L providerin my neighbourhood it is as simple as directing your second computer to the customer service page,

sharingdevices that sit between the cable or

enteri ng yourusernameaad password and click-

and the service provider into thinking the connection is a regular one. The danger here is that this might be bmaking your sewi«e agreement Please consult your service provider before installing freely downloadable proxy software. Also,proxy software can sometimes interfere with IP functions, ia particular, multi-p!eyer games. StilL this might be your only option if you rua a HomePNA or wireless network. — Rodtamirand

ing on a button. Thereafter, you will have two machinesusing two separate IP addresses.Them is aa measurable speed loss. At my broadband cable provider it is also

easy,bat costs an additional $10 per month. Find further home networking information at the Web pagesof 3fom, 0-link Linksys,and Cicero. (Also consult the September and October IAN

Line columns,which discussthe useof Internet

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Continuedfrom page i00 violating state consumer protection laws by planting "cookies" on Internet users' bard drives without their knowledge or consent. These cookies, along with IP address information, could be used to monitor a person' s online behaviour (albeit without revealing the surfer's personal identity), thereby creating a detailed database of online habits. What made DoubleClick's actions more

frightening for many was that DoubleCli«k was also merging its online database with data from its Abacus Online division, a direct

marketing company it previously acquired. The fear was that previous anonymous cookie information could be matched with personal information such as actual street

addresses. This spooked a lot of people who feared that not only were they being spied on, but that the information gathered could be used

in ways they did not approveof. In a recent study of the public's attitude towards online privacy, by the PEW Internet gt American Life Project, found that many American Internet users expressed concern with the way permnal data may be collected and used. The study found that some 86 percent of the respondents were concerned about businesses or people getting at personal information, and 54 percent said they were veryconcerned about privacy online. Now, before anyone goes and unplugs their Internet connection, some are suggesting a bit of caution be exercised when talking about privacy on the Internet. "There is a threat and it certainly a growing threat," says Tissa Godavitarne, founder of PrivacyScan Inc. in Washington, D.C. (tup//wawpmactsrzncom). "But I will be the first to admit that there is a considerable amount of hype surrounding the threat. It is very easy for consumers. especially those who have their finger on the pulse of the Internet and on privasT concerns. to walk away with a feeling that everywhere they go

andeverysitetheysee,theyarebeingtracked and people know what they ar«doing." Godavitarne says the coUeczion of private information and the creation of customer profiles databases are actually no different than what has been going on in the olf-line world for years. Before starting PrivacyScan, Godavitarne worked as a licensed professional investigator. As part of his job, hc would

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search through public records and databases for his clients. In the L.S. alone, there are nearly 2,000 publidy accessible databases containing a wealth of personal information about private citizens. These include local, state and federal databases right up to creditrating services. AU the information that eventuaUy makes its way into these databases is supplied by, ironically enough, the individuals themselves.Each time a person registers the purchase of a new home, a ncw vehicle. applies for a credit card, along with hundreds of othertimes people are asked to supply some tidbit of personal information, the information eventually makes it way into some publicly accessible database. "What the Internet has done is provide a more efi'ective means for disseminating and collecting the information that is already out there, "Godavitarne says. What PrivacyScan does is allow someone to do a search on these databases to see what informationhas already been gathered about them. AU a person needs to do is supply their n ame an d a d dress, an d w i t h th a t , Continued on page l06

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( O N L I N E 8 CO N N E CTED w fsnnhlng labs nnBnn pals/racy Continuedfrow page(05 PrivacyScan begins to look to see what is out there. If PrivacyS«an finds anything, it produces a report for the person outlining what personal in(ormation and profiles exist, But the Internet does more than simply aUow online companies to gather information about someone in a fashion similar to the information that can be found in off-line databases. Lance Cottr«B, president of the San Diego,

"What no one knows is that everything you say on something like chat lists and discussion groups are permanently archived and accessi ble,"CottreU adds.

gttrlnsn nnntrgntntts These kinds of threats to personal privacy and easyaccessto personal information have given rise to a growing industry that helps people mask their online surfing and identities.

How online sites gather

Calif .-based Anonymizer.«om, says how online sites gather information is similar to pinning a «aniera on someone's jacket to tr~ckeverything they do and see. "The character of the (information gathered j is very dtf(creat," Cottreg addm "If I go into garnes and Noble and purchase a book, one of the options I have is to pay with cash. Then you know nothing about me. If I pay with a credit sard, you know what book I bought, but not the 50 other books I looked at or how long I spent with each one. So in order of magnitude, the amount of information gathered using the Imernet is much larger and more detailed." Like the information is gathered by ofi-line databases, the information collected online can, in many cases, also can be accessed by anyone who wants it. And it's not just marketing and sales companies looking Ior in(ormation about potential customers. Cottreg says it is now quite common for employers to go online looking to see what employees may be doing or saying about them. So if an employee posts an online resume or vents their spleen about the boss at ihatemyboss.corn (not a real site, by the wayl, it could very weU come back to haunt them.

information is similar to

pinnin g a camera on someone' sjacketto trackeverything they do and see. Anonymizer.corn (hltp://wwwannnym iiei corn) was started in 1997 with the express purpose of giving people tools that protect their privacy online. It works by using proxy servers to act as an intermediary between a person and the sitesthey visit. A person goes to the Anonymizer.corn site, and from there, type in the URL of a site they are interested in visiting. Each page they visit is rewrinen so that any information that can be used to track and identif y ihem isremoved. These «an include l ava, la vaScript and Web bug s. Anonymizer.corn also protects against cookies. the most common way Web sites and

Internet tracking companies usc to identify and trace people's Internet viewing habits.

Anonymizer .corn offers what itcalls a "safe cookie." "We encapsulate the cookie the Web site

encrypt it," Cottrel adds. "So if anyone tried to intercept [the cookiej or comb your hard drive, they would not be able to see what that cookie «ontains. The second thing we do is adjust the lifetime of the cookie so it cannot be usedby someone to track you between ses-

Prot««ting people's email from those trying to scour private and confidential information is the goal of Vancouver's PrivacyX.corn Solutions Inc. (hllps//wwwpnvacvccom/).

sions." Privada l nc . ( hnp//wwwprwadacnm/) also started in I 997 to protect the privacy of Internet users. For one of the founders, protecting private information was something she came to know firsthand. 7 My own personal situation causes me to be very interested in privacy," says Barbara Begissimo,co-founder and vice-president of marketing for Privada in San lose, Calif. "A while hack my daughter was admitted to the hospital with a heart condition. She went into the hospital at 10 in the evening and by eight the next morning I was getting calls from organizations that had gotten my phone number (iom my health insurance provider. So that caused me to be concerned about what was happening with my personal information that I thought I was giving in confiden«e to that particular company and to be wary with how my information was used by other companies." Privada uses a two-part solution to protect identities online. The first is the Privada Network, which is installed at an ISP and is us«d to mask a person's !P address. The Network also derrypts the Internet requests a user sends to the ISP from their PC, which is equipped wit h Priv adaControl. PrivadaControl takes a request (or a Web site that a person wants to visit and breaks it down into pieces that are then encrypted. The pieces are decrypted at the ISP and only by the servers that need that particular piece of

Richmond Office: Uni t 310 - 3771 Jncombn Rd., m

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information. A server cannot decrypt any piece that is intended for another server. Pnvada also secures emml by removing any identil'ying information from the email message that «ould be used to identify the person and their IP address.

gives you into one of our own cookies and

David Renardcon, chief privacy ofiicer for PrivacyX.corn says the company was started a little over a year ago because of what he

argues is the poor record of online companies in protecting people's privacy and personal in(ormation. "Industry self-regulation in the eyes of many people is failing," Renardson quips. In a study presented by the San Diego, Calif.-based Enon y mou s Cor p. (hap//wwwennnrmnuscnnyh before attendees of the Computers, Freedom and Privacy 2(X(0 conference in Toronto, the company said it found only 23 percent of the nearly 30,000 online sites it studied had some kind of pri-

vacy policy. What Priva«TX.«om currently offers users is an anonymous email service that takes prote«ting a person's privacy an extra step: PrivasyIL«om does not «ofiect any personal information about the people using its email service, thereby making it even more difficult for anybody to track or steal personal information. "We avoid the problems associated with coge«ting and handling personal information by striving not to handle personal information in the first place," Renardson says, "We set up the account anonymously and issue you a digital certificate so you can access your Continued on page l07

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Fax: (604)732-7008

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The new law in e-town The days of courtrooms with robed judges, verbose lawyers, lengthydelays,and high costsmay be headed the way of theWild Westshootoutapproach tojustice— extinction ay Cures Cosh

eople are taking yetanother element of the u livesonto the interne: the search

for [usuce. From arbitrauon of domain name conflicts to general dispute resolution or 'mock trials," the Web isDieting businesses with legal battles an alternative to highpriced courtroom dramas. EResolution.ca, a Montreal-basedvirtual tribunal service, headed online at the beginning of the year to arbitrate Internet domain

name disputes,or what has becomeknown as "cybersquatiing" —which happens when companiesor individuals use doinain names that fa[[ under the trademark of another cornpally. Says Robert Cassius de Linval, co-founder and vice-president of l egal affairs at

eResolution.ca, "cybersquatting is becoming a really significant problem. Disputes over generic domain na mes under 1CANN [internet Corporation for Assigned Names and Numbersi management [including addresses ending in .<om, .net, and .org[ could escalate into the tens of thousands." According to Cassius de Linval, this type of problem codd even extend into country domains. "In the near future we can expect disputes over aauanaf identity domains i.ca, ,fr, .uk, etc]. Overall, he says, "we «an expect to be handling a large number of complaints in the near future." For USS750, eResolution.ca will settle a basicdomain name dispute in under 80 days, its servicesextend beyond Canada through a partnership wi th A mherst, Mass.-based Canrinurd onpage 108

Tricera~

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Continuedfrom page J08 mailbox. That mailbox givesyou encryption and digital signature features, but there is no personal information in that certificateor in the mailbox so there is no way to track hack the real identity of the owner. Wealso remove all the intbrmation in the mail headers that couldidenufy the users,likelp addresses and browser type. And we do not log lp addresses so we don't have information on where mail has come fram." Renardson says Privacyx.corn is particularly popular with people who are involved in support groups and human rights organization where prot«cung a person's identity is very importanL

Still, what Renardsonwould like to see u privacy and identity controlsbmlt directly into today's operanng systems or offered as a service from ISPs. He would also like to see the solutions made simpler as he suspects that while people are reporting greater concern for their online privacy they are put off b> the complexity of somesolutions. But until that happens, people will have to take protecung their online privacy and personal information into their own hands. "lust like brushing your teeth everyday, you need to practicegood information protection hygiene, like not entering personal information into every form that asks for it," says Anonymizer.corn's Cottrell. Cl

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wwwcenedecamputesmm THE COMPUTERPAPER BC EDITION NOVEMBER 2000 107

< ONLI N E 6 CO N N ECTED >

and building an international dient base

the market is demanding dispute resolution servicesonline.Novaporum.cornsaysitisthe 6rst Canadian 6rm to offer general dispute

accredited to handle disputes of domain

because it rules according to ICANN and

resolution services onhne to Internet busi-

names on Ian. I, 2000. Dispute forms are Sled out online, sub-

international arbitration rulesySimard adds

nesses. Guaranteed to be resolved in 72 hours or less,andaveragingabout 52.500 forboth par-

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managing the technical coordination of the

Continuedfrom page l07

domain na m e system. The Disputes.org/eResolufion.ca consortium was

Disputes.org. The companies have created a consortium of international experts on intellectual property and the Internet, predomi-

nantly from law faculties around the world. Says Ethan Katsh, a founding director of Disputes.org and professor of hgal studiesat

mitted electroniotBy via the company's Web-

based Complaint Form or by email, and the e-law casebeghts. EResolution.ca aho offers other types of general mediation through its Internet base. The companyhandlesmediation and arbitration between businesses (B2B) or between businesses and consumers (B2C) online. Iosee-MicheBe Simard, spokesman for

the University of Massachusetts, "Our list of

panelists is remarkable both for the depth of its expertise and its geographical scope." Currently, the consortium boasts 40 arbitra-

tors from North and South America, Europe, and Asia. ICANN is the organization tasked with

eResolution.ca, says the company has been very successful in handling online disputes

that the company"has [aho) been invited by the government of Peru to be the reference company for online legal matters." company, Another Can a dian NovaForum.corn,has also taken to the Internet to provide alternafivedispute resolution (ADR) faster and more eSciently than it is delivered through traditional forums.

According to company oScials, asmore and more people work, play, and transact online,

t ies i nvolved i n

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Novaporum.cornapproach issignificantly faster than traditional dispute resolution cases,which typically take 400 days to senle and on average,cost each party involved $25,345 (according to NovaForum.corn's records). Says Teri Kirk, chief executive officer of NovaForum Inc. the online approach "is m uch cheaper. faster,and veryapplicable to the needs of the global e-business commumty.

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Mediation and arbitration are not the only legal services to take to the Net. ICourthouse providesan online version ofstandard courtroom procedures adapted io suit the Internet. While it has no real legal authority, the court has been "trying" cases at an alarming rate. The site gets tens of thousands of visitors per day for the more than 200 cases th.u it has alreadytried.And more casesare being added

every day. Among the cases: a hiker whose llarleyDavidson tattoo has been misspelled; neighbours fighting over a property line, spurred by where a five-year-old girl buried a dead guinea pig; a claini for $50,000 for the emotionaldamage incurred by a carheing parked in a shared driveway, making it difiicult for the plaintiff to enter his or her home (the money is supposed to be for stress that is making a heart condition worse); and other worldly affairs. People 6le their complaints online, then Web surferssign up as jurors for the case. There are no restrictions as to who can sign up, so people can enlist colleagues, friends, or family to stack the «ase in their favour. Not exactly courtroom-style law, but iCourihouse currently has no binding legal authority either. The site was started in November 1999 by Clyde and Claudia Long, partners in marriage, law. and business. The wanicd to put their combined 40 years of litigaiion and mediation expertise to work on a grander scale. Clyde Long says that "courts simply aren't able to handle many interpersonal disputes [whereas that is the real value of iCourthouse[7

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the style of the traditional legalsystem. These "mock trials" would serve the same role as focus groups, which Long says usually cost

businessesmany thousandsof dollars, much more expensive than iCourthouse's subscription scMce. Will businesses looking for justice really 6nd it on the Internet? At such an early stage in the game it is hard to say. E-law is truly in its infancy, with most of the players less than a year old. The verdict? We' ll have to wait to 6nd out. IJ CurbsCook (ccootCezo-global art) is a regular coatnbutor to TheCompurer Raper

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ww»csnsdscompulescom THE COMPUTER PAPER(K ((xnON NOVEMBER 2000 100

c ONL I N E 8 CO N N E CTED >

Canadian TV channels online CTV news and sports. Learn more about your favouri te CTV shows, getthe latestschedule, and enter online contests. hrrpy/wwwQv«a

Sy Keltb Scbenglll-Roberts ith summer over, we are in the midst oF the new television season. Until only a year or so ago, Canadian television stationswere poorly represented on the Web. But timeshave changed, asthe following 10 sitesonly a smatteri ng of what's available nowdemonstrate.

Discovery Channel was one of the first Canadiancable channels to establish a Web site, and it makes the most of its online presence.Look to the site for the latest sri ence news, show highlights, and schedule informane tion.Fans of the channel's f lagship s how Discovery.ca will find extended features that provide more depth on the topics covered, hrip//wwwexnca

Globatyy.corn • This is the site of L'anada's third national broadcaster. A relative newcomerto the Web, it is slowly building a unique online presence. The site includes news and weather sections, a "water cooler" where you can discuss issues and events online, regional broadcast infor-

PI& i

mation, plus links to handy resources like online Yellow Pages and Workopolis, a Canadianjob site. hirpr/nwwgiobaiiv corn 5. CttytV4om v While not actually a national broadcaster, in some ways CityTV might as

hirp vv::a«Mrs 2. CIV Home Page • This is a comprehensive site for all things CTV, including information aboutupcoming shows, and the latest from

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•

S. TV Ontario • The TVOsite includes infor-

well be, as it is the anchor station for the CHUN Ltd.,which owns MuchMusic, Bravo!, NuchMoreuusic, Space, Star!, Pu!segrr and The New VR television stations/channels. In addition to links to the sites for each of these, you will also find plenty of information about CityTV's unique shows like fashion Television, Electric Circus, Movie Television, along with daily schedule and local (Toronto) news. hnp vmnv«nwrom L MucblWuslc • Canada's first music video channelwas another station that made eari y use ofthe Web as a way to reach out and interact with viewers. That development shows with the number ofoptions and material on this site. Learn about the station's

personalities, make avideo request, listen to debuttracks from upcoming album releases, and plenty more. hxp//wwwmuchmuw. corn

K History Tetevlslon • Like the nameof the channelsuggests,this Web site and televi-

•

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POWE RUSERINTEL HOME/OFFICE INTEL CELERDN

•

sion «hannel is devoted to history, often with a Canadian slant. In addition to a schedule and progmm information, there is also a history of the day" section, along with the TimeChase online quiz game and teacher's resources. hilp//www.hisioryleiewsron.«a

> u Is •

3. Discovery Cbannel's exn.ce • The

1. CSCca • It's impossib le to do a l ist o f CanadianTV Web sites without m e ntioning Canada's national public broadcaster. While not devoted exclusively to television-the site indudes plenty about CBCradio too —you can find video clips from the daily news. and information ab o ut upcoming shows. The site as a whole has a patchwork quality, as evidenced by the different styles of such sections as the CBC Museum,onhne store,news and sports, and so on, but there's a lot there for those who want to delve into it.

n n

•

110 NOVEMBER 2000 THE COMPUTERPAPER BC EDITION www.«an adacompures«om

•

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mationabout the English and French broadcast channels for this provincial public broadcaster. If you dig into it, you' ll find lots of fun stuff and activities for kids, and information about edu«ational programming. hnp//wwwrvonranoorg LY l V - Keep ll Weird • YTV was another cablestation that recognized early on the possibilities of the Web to enhance interaction with its youth-fo«used audience. There's plenty to look at, click at and play with on this site. Write a caption for a cartoon, try outthe Contest-o-rema machine to win prizes from sponsors, or simply feast your eyes on the lurid —but fun —graph!«s.

hrrp//wwwyrr «om IL foal Netwosts's Foodyy.corn vIf you' re looking to spi«e up your TV watching with some fabulousfood, check out the redpes beingserved up on the Food Network's site. W hereother TV sites might have a schedule

searc h function frontand centre,FoodTV.corn instead gives you its Recipe Search. It brings a whole new meaning to the idea of TV dinners. A good place for all things gustatory. hrrp//www.ioodrv«om U

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c HA ND S D N o liame Ivytltee ta portable 881v3 Continuedfrompage 90 tus a fewnastykinks although it givesyou control oyer both left andnght mndom for encodingandtranslernng fries totbe device or to local playlists, rt canalso wpe ootyour entire actryeplaylist I the softwarecrashes (and if yovhave2,000trries rn X,recomtrucOnga can bea loyal pain) • Sobwaresvppmed n to work wnhMacOS,Wmdous 90 andwindows20(0, although wewere unable to get rt funoional underWindows2000 ononeof oor test machines (AnotherWrn/K benchworked inst fine. though Wesuspect that another mediaapplication on the first oneinterfered. soyoumaybe forced to doa ba ol troubleshooongoathsomesystemconfiguratens) • The player hasalarge LCDmndow for )ming alot of information you canbreakdown your files into pksyttsts,albums,songs,or artists Tho makesx rekttnre ly fastand easyto get to aparticular piece of music. • On startop, playerloadsits OS,and rnformaoonabout what iscurrently onboard,which meansatairly sub. stantial pausebefore youcanactually stan usingasomebmesmrnutes,4 your player rscompletely full of

Moss • Ernnronmental aude setnngsare included onboardthe player,allowingyou lo choose manydaerent settings, aswell asEQadlustmenu • The player shipswrth twosets of AA-ozedHiMH rechargeablebattenes(lor a total of eight) They rechargemthe player, and mustbechargedfor at least )2 boorsthe first hme • Headphone bandwrapsaround the backof ymn head. Prmadinghigh qvalny, brnmaynot frt al headsha pes Asmall softcovercarryingcaseis included, though n would havebeennicer to seeit slightly mder andwrtb alongercarqnngstrap. soyou could wear the player insteadol lost totmg4around betweenuses • Ibe lukeboi uSDM)-ready,though ndoesn'I require your files to besecure. Thsmeansthat I SDMI goes through,you11be able to playany newhles youpvr. chaseare download • The player's OS can be updated eath newfeatures as they becomeavailable, vrathe software control program Creative claims that you can "merge your entire collection of MPSs and CDs in one compactdevice" using the Nomad Jukebox, xnd that's probably true for all but the most avid music collectors. Even if you can't get your entire collection onboard, you can certainly get x substantial amount of music into a portable solution: xt )00 hours, you could literally listen to music for more than four days straight without hearing the same song twice. Because it holds so much music, the biggest problem with the device is uploxding and management. The first time you load the fuU fr GH onto the device, ft'0 take you three hours or more, unless you have duplicated song titles (tbe same song might appear on an album and a greatest hits compilation, for example, which will cause the transfer to pausexnd ask you to rename or skip the second track), or other small hitches that will delay the process. The other issue is that loading 0 GB of material onto the player presents you with more material than you may be able to comfortably deal with. To make it quite a bit easier, though, Creative's interface allows you to sort by artist, album, and genre. It also lets you search xnd scroll. With so much data onboord, the Nomad Jukebox's responsiveness is occasionally sluggish. Pressing "expand" to list the track titles of a currently playing album may take the better portion of a minute, but it doesn' t

interrupt the audio Dow. Because it's too large to comfortably St

into a shirt or jacket pocket, the Jukeboxisn't

being positioned as a portable solution in the same way as the iVomad II. Instead, it's more a "briefcase" solution, allowing you to pack up x great big portion of your collection and transfer it between home xnd work. It's also the perfect solution for long roadtrips, with an optional car adapter kit (coming soon). That isn't to soy it isn't portable, however: it' s just as small as CD-R based solutions, ond if you' re carrying a knapsack, you' re set. One problem you' ll encounter if you choose to take the device on the road, is that you' ll run out of power x long time before you run out of songs. Creative has very thoughtfully included two sets of NiMH

rechargeable batteries with the Nomad Jukebox, but even two sets don't come close to the power needed to play back oll of the music on this player. The batteries «barge in the p)oyer, which leaves you in a strange position: you can only charge the set in the player. Realistically, you'd probably want to charge one set while the other is in the player, so your best bet is to find a compatible external charger for the spare set. That wxyyou can charge both sets at the same time, or charge one while the other is in use, xnd just swap them at the end of the day. It is worth noting that should you run out of

power, you' re not supposed to use standard alkaline batteries, which run at I .S volts instead of the NiMH's ).2 volts, so you' ll want to keep both sets of rechargexbles fully charged for maximum runtime while you' re on the road. With the right amount of battery power, you' re set, however. With the Jukebox hdly loaded, we' ve been wandering around for weeks now, only pausing to add new CDs, ond we' ve had a good variety of material onboard to keep us from getting bored. Sure, it's pricier than the other models, but if you' ve got a ton of music, it's worth the extra investment.CI

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up as described inthe manual. lf a user intends to spend money on good multimedia speakers, he or she should also have a quality soundcard. Thmugh an ESS 1688 audio card, the Monsoon MM-1000 sounded mid-rangy, muddy, tinny, and distorted. Through a Sound !3)aster Live card, however, the bass was louder and the sounddid not distort as easily at high volume. The Monsoon MM-1000 system is covered by a one-year warranty.

—CanadaConi pates.corn

The system consists of a powered subwoofer, two sategite speakers, a power supply, and a remote control "puck." The puck is a

5.5x3 cm oval shape connected by wire between the subwoofer and sound card. A button on top mutes the volume when pressed. This is a great feature for when the

phone rings, or when a supervisor dmps by the work area. Dipole-radiating magnetic sateUite speakers measuring 10.2x20.4xg cm are angled back for better dispersion at the short ranges usuaUy found in desktop locations. These satellites —which use patented Monsoon technology —are transducers because they change electrical energy to sound energy. However, they aren't like "normal" speakers. A lightweight polymer diaphragm with conductive strips is surrounded by a clamshellshaped stator with holes in it that agow air to pass through. Neodymium bar magnets on either side of the conductive strips move the diaphragm when a signal is applied. An act ive crossoverseparates the frequencies at 200HZ. The subwoofer is an 8.2-litre cabinet, tuned t o 5 3HZ. I t m easures a t i dy 28K25.4x28«m. On the top front, it hss three controls: bass, volume, and bass boost. The volume knob is in the middle and is slightly larger than the other two, so it's easier to find in the dark under vour desk, or when you are looking in another direction as you multitask, I took advantage of this opportunity to bring some CDs from home into the Test Lsb and crank up the volume. 1 was able to test the speaker system as well as Test Lab Editor Sean Carruthers' threshold for my musical tastes." Specifications for the MM-1000 system state that the bass boost bunon increases 55HE response by 6 d)t. In the Test Lab it took serious concentration to notice any difference, and the difference could be attributed to a brain compensating for what ears expected to hear. The bass level control had to beturned up before any bass (' requencies couldbe heard. For better overallsound the bass level was increased at low volumes. The owner's manual places particular emphasis on satellite speaker positioning. It cagsfor the speakersto be placed atleast30.5

cm from walls. This might posea problem in crowded work cubides, but it would put tbe speakers closer to the listener. We tried placing the subwoofer on top of a desk and ol'f to one side. We also experimented with different positions for the satellite speakers. Volumes were least disturbing to

Finally, a printer for printmakers Dy David Tlgnnha n the Urst of what will be a continuing series of articles on digital photography and imaging, it seems Utting to devote some space to Epson'8 new Stylus Photo 2000P (http//www epson.corn). The introduction of this printer marks a milestone in ink)et fine art printmaking. With it, photographers can finally expect image permanence of ink)et prints that is comparable to traditional chemical-based photo prints, without having to spend thousands of dollars on specialized printing solutions. Granted, at an estimated street price of 51,349, this printer is not cheap, but considering what it offers, it will be a must-have item for many digital photographers and artists.

Ths long mad ge long life Most photo-quality inkjet printers offer dazzling colours and high-resolution print quality. At photolab print sizes (3x5 or dx6 in.) it is very difficult to tell the difference between an ink)et photo and one that comes from a

photognishing kiosk Photographic artists usually want to elchgbst larger pnnts, and also want to exert a higher level of control during printmaking than they can if they merely drop the film roll OS at the one-hour photognisher in the

malL This is the initial attraction of photo-quality ink)et printers. But the separate issue of print permanence has not been addressed until recently. While the colour and resolution of ink)et printers have impsoved drsm aticagyover the past couple of years,fade resistance is still measured in months or years, and not in the decades that is the

measure of traditional photographic prints. Earlier this year, Epson introduced a line of long-life ink)et printers whoseprints were estimated to last one or two decades. Then this fall, the company introduced the 2000P, with prebminary tests by an independent lab estimating print life on the order of 100 years Continued onpage !23

w HANOS OIII w

OkiPage 8z Tiny perfect digital LED printer Sy lssle Rablnovitch ki Data has introduced an ultracompact monochrome printer that is appropriate for almost any desktop, whether in the enterprise, small business, or home environment. Although it can be shared on a network, it is best thought of as a personal printer.

Obipage az From.Oki Dais http://www o)ada(acom Estimatedpn«e: 5349 Rating:4 ontof 5

Justbecause you're on a network, itdoesn't mean you want to use a network printer. If you print a lot of sensitive material (personnel reports, financial data, etc.), and especially if your office isn't close to the sharedprinter,you might require a personal printer on your desk. Although Oki Data pitches the OkiPage 8z as a business printer, it can be used in the home or in the dorm just as weU. It is a cost-effective solution for everyone who doesn't need colour and doesn't print more than 2,500 pages per month.

ytnally, a prhter for prlntmakers Conrimiedfrom pnge I I2 or more. The "P" in the model name is a significant designation, referring to pigmentbased, rather than dye-based, inks. Pigments are more fade resistant than dyes,but have tended produce dullercolours thatare also more prana to scratching.Epson claims to have solved both these concerns. It says the «olour range and brightness of the 2000P is almost as good as its other photo inkjets. And, because the pigment particles are embedded in a polymer, a process the compam calls MicroCrystal Encapsulation, the resulting print is more resistant to surface damage. The claims of fade resistance will have io await the test of time, but as far as colour range and resolution are concerned, we' ve be«n impressed by the 2000P's output (although it takes more than five minutes to complete a fufi-«olour, letter-size print). The 2000P is called an oversize tabloid

The OkiPage is small,at 32.5x34.8x27 cm (12.8x13. rx10.6 in.), and weighs about 4 kg (9 lb.), so it can fit almost anywhere, and is light enough to be thought of as a portable printer. It is easy to move from desk to desk, room to room. or even to pop into the trunk of your car. It is compatible with any version of Windows via a parallel or USB port. It also supports the Isa« OS (version 8.1 or later) via USB. Neither serial nor USB cable is provided. I connected it to the parallel port of a computer running Windows 98 SE. Clear setup instru«tions are provided, and the drivers are on a CD-ROM. Installation presented no challenges. Anyone who has ever installed a printer will probably manage it without having to read the instructions. The initial purchase price of this unit is low, and the ongoing operating costs are claimed to be lower than laser printers and much lower than inkjet printers. You can do your own calculations using some numbers provided below. The OkiPage sz looks and performs like a laser printer, but uses similar but simpler LED technology to produce printed pages. The underlying technology is less imporprinter, which means it will print on stack of up to 12x19 inches. And, like other Epson Photo printers, it uses six «olours of ink: cyan, magenta, and yefiow, plus a light cyan and light magenta in one cartridge and black in a separatecartridge. Replacements are expened to cost about $100 per two-cartridge set. Our printer«arne with Epson paper samples in matte, pearl, and glossy finishes. Like otherprinter makers, Epson recommends the use of its own papers. Epson Canada spokesman Don Cameron says that's not just to hold onto an additional revenue stream. Epson's piezo ink head technology is different than the thermal technology used by most other inkjetmakers, so papersdesigned to optimize the characteristics of heated ink may not be the best for piero printers. And most of the image permanence test results are based on the use of specific papers. Cameron savs the Epson p~pers are imported from Japan. but the company is looking to establish a U.S.-based supplier. L

tant than results. The OkiPage sz is surprisingly fast and quiet. It produces printed pages with quality comparable to a true 600 dpi laser. It achieves "600 dpi class" with Oki Smoothing Technology. It has 2 M B of onboard RAM, which is more than enough for most business printing jobs. I printed a wide variety of word processing files, Web pages, and topographical hiking maps. The results were always crisp and indistinguishable to me from printouts from laser printers costing a few hundred dofiars more. Printing a one-page word processing file took 47 seconds when the printer was in sleep mode,and 23 seconds under normal cir«umstances. An eight-page word processing document took 85 seconds. A fairly elaborate home page took 41 seconds to print on two pages. The top-loading sheet feeder takes 100 pages of 20-lb. paper. In autofeed mode it can handle paper weights from 16 to 28 lb. With manual feed, it can take up to 32 lb. paper. It will takepaper sizes up to 8.5x(4in. (legal size). Envelopes, and other media

types (labels, transparencies, heavy card stock, and recycled paper) are handled by t he f ront-loading manual f eed w i th straight-through paper path. Printed pages arrive in the small 30-page capacity output bin, located just in front of the sheet feeder. The warranty is much better than average: a one-year limited warranty with overnightexchange in Canada and the U.S., and a five-year limited warranty on the LED printhead.

Consnmabtes The image drum lasts 10,000 pages at five percent density (five percent of the page is covered by ink, which is typical for a page of text> and costs $130. The toner cartridge lasts 1,500 pages at the same density and costs $28.74. Both of these lead to a very low cost per page. Excluding the price of paper, and assuming you use up one image drum and seven toner cartridges, it costs about $331 in «onsumables to print 10,000 pages. That'sabout $0.033 per page, assuming you are mostly printing text. Pages with graphiConiinaed on page 114

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HP ScanJet 5370C

Colourscannerforphoto enthusiastsand pros offers excellent results

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Inlet Celerga 508MHz $090 MHz 1 0 808MH $1400 633MHz '1020 7MHz 1050 93 Mhlz 1630 700MHz $1080 1000MHz$1900 System Corr00uratlgns Inlet Pealium HI 733MHz $1150

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gcaelet 63100 Fiam Hewlex-Pa(hid Tel 800-3673867http//wwwstauiu hp ium Esbmstedsktu Pike 5440 00 There are three significant differences between the r e cently r e viewed Scaniet 3400Cse and Scanjet 4300Cse, which only work in Windows 95/98. The Scanlet 5370 also comes with drivers for Windows 2000 Pro, NT4, and Mac OS 8.5 and above, The second distinction is Ihe top-lit transparency adapter that comes with the 537OC. Negatives,slides.and transparencies can be scanned using the adapter. This is noteworthy because scanners were not initially designed to scannegatives and transparencies.

The quality of images produced from

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scanned colour negatives was excellent, Time restrictions prevented us hom further exploring the potential results I'rom the imagemanipulation software, though it'sdoubtful the image quality could be improved. In the TCP lub, the results of scanning a transparency that was entirely text were merely passable. We weren't overly impressed by the quality of the unadjusted transparency,

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he Hewlett Packard Scanlet 5370C colour scanner is a tool for photo enthusiasts and professionals.

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suggesting the automatic exposure settings v'ere overly brigh(. The document wss readable, but not excepiionallv clear. T heorericallv, o nc e a do c ument i s scanned, the transpareniy exposure adIustment can be used to adjust shadows and brightness. Text quality should improve with adjustment. However, our experience scanning adocument consisting of plain text printed on a transparency showed t h e t r a nsparency adjustmenttools could not be switchedon. or the entire scan job would came up asvertical linn of colour. The only way to produce readable results was to treat the text as a printedpaper page and leavethe transparency control

settings otr. The third area in which the 5370C differs

horn the 3400and 4300 is the resolution. The 5370C scans at ],200x),200dpi in colour, and can be improved to ),200x2,400. Using HP software, it can be boosted to ),200x9,600, but by then the image Bte would be grainy and too large to handle.

Parallel and USBcables are jnduded in the package. Along with the Scanlet software, HP has included Boomerang Internet Design Shop Gold, Corel Print Ol'fice 2000, and

Caere Pagexeeper 3. Once connected to a PC with a modem, an

email box, and printer, congguring software allows one touch scanrung copymS tainng Continued da page 225

63hIPage 08

Windows and Mac compatible, and USB

Continuedfrom page l l3 cal elements use more toner, so would cost more to print. The lowest price I found for this printer on the Internet was 5349.

and parallel port connectivity are all appeal-

What 1 Iihe The size and weight, speed and quality of printed pages, low initial price. low cost of consumables, qu ietness in o p e ration,

I~mm

ing features.

What I don't llhe It's impossible to avoid getting your hands dirty when setting up this printer for the first time or replacing the toner cartridge. The small and inelegant output bin is also

hard to like. — Ca nudaCo uipu res.cpm

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Symantecports consumer features to enterprise firewall software f you told Michael Murphy that his employer, SymantecCorp.,seemed to have a split personal ity these days,he'd probably agme. "I think you'B see more divergence between Nortonand Symantec," says Murphy, the general managerof Symantec Canada. "[Interprise] customers want completely difFerent applications." Until recently, Syrnantec's sub-brands, the Norton line of utility, antivirus, and personal security software, and the Delrina WinFax title, tended tohave a higher profile than the parent company. Butthat is changing,as Symantec focuses on the networked enterprise as its main opportunity for growth. Enter Desktop Firewall 2.0, a new product fram Symantec— not Nort on.It's designed for corporations that want to keep their mobile workers' computers safe from viruses, worms, denial-of-service attacks,and everything else hackers have come up with. This is the first version of Desktop FirewalL Why, then,is it pegged "2.0?" "We decided to start off where its retail counterpart was, which is 2.0," Murphy said. The retail version —meant for home users —is called Norton Personal firewall 2000. Its predecessor so impressed Symantec's corporate customers that they requested a version for themselveswith a few tweaks. Murphy said the corporate dients wanted central administration functions for developing Firewall rules —what the mobile workeys notebook should and shouldn't let in. They wanted a firewall product that meshed with their cunent hardware and software, firewali and public key infrastructure (PKI). And it had to work with their virtual private network (VPN), whether from Cisco Systems or Nortel Networks. Might this VPN-neutral feature bring compatibility problems? "Not so far," Murphy said. Symantec is carefully working on versions for other popular VPNs, but Cisco and Nortel were first on the list. As with the consumer fare, this program is for the desktop (hence the name). In other words, you don't need a firewall server to run Desktop Firewall 2.0 —which could make it particularly appealing to smallcompanies where everyone counts as a mobile worker. Home users come from a difFerent pedigree. Theywant a program they can pick up at the local computerstorethat'seasy to installand manage"wizard" functions are a must-have. Tech support and simple updates mark Norton's products. MurphyfiguresSymantec hasthe goodsforboth groups "Home usersjustwantto clicka button and get the next update... The enterprise customer wants

to manage the information that goes cut to the desktop." The Desktop Firewall end user need not have IT experi ence to benefi tfrom the protection, Murphy said.Symantec built remote Internet deployment capability into the product. No downloads required. The product comes with an HTMLtemplate for a Web site from which end users can install the program. It even offers a "silent installation," whem-

"Security, perfonnance and cost are all functions ofone another.As security gets dose to 100 percent, perl'ormance degrades and costs rise." Besides , Murphy added,'The thing about computer s isyou don'thave to be 100 percent secure. Youjusthave to be more secure than yourneighbour." You can fi nd out more about Symantec and Norton products at haPWwuwsyrmntec.ca. —ConodoComputes.corn

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in the IT guru installs the program through the network. The end user doesn't even have to know it's happening (but it's usually a good idea to tell them). And the end user doesn't need to wony about creat ing the rules. It's up to the company's IT expertto setthese up,although the end usercan make amendments. Is Desktop Firewall 2.0 completely secure? Of course not, Murphy said.

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Careers & Training P r o d u c t i v i t y Ti p s a n d T r i c k s •

TT C a r e e r T r e n d s •

Bo o k Re v i e w s • T u t o r i a l s

Recording Excel data hen you use Excel worksheets as invoices. purchase orders, and q uotations, it's one thing to print them and send t hem ou t t o r u s tomers or suppliers and it's another thing to track what they contain. Luckily an often overlooked option in Excel can help you track information stored in worksheets in d central database. Any Excel worksheet )viu use regularly can be created as a template and linked to an Excel database —strictly speaking, this is just a simple Excel workbook. This way the data from a number of forms is gathered into a worksheet, dfiow)ng you to quickly view the key data and even total and summarize that information from these forms. This month, I' ll show you how to create a simple invoice template and link it to an Excel database. You' ll see how, every time an invoice is created, key details (which you specify) will be saved in the database. Over time, this database will serve as a record of afi the invoices created. We' ll go through the process step by step, and at the end you' ll be able to set up your own worksheets to achieve the same results.

negereyeisbegin To create this project, you' ll need to make sure you have the Template Wizard add-in on your computer. To find out, select Tools, Add-

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