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64 Moving on up ASPsof ferlarge enterpnse toolsto smailbusinesses 64 Retailers urged to look beyond onbne profits
12 What's New 58 SoftQuad fits into Coral's cross-media publishing plan
70 How private? Not very Freetool assesses e-commerce Web site pr ivacy Practices
77 Projections muddying future of m-commerce,study fi nds
78 Battl e ofthe Internet boxes 80 Handheldorhands-free,cellphones stymie dri vers
83 Half a billion people online, survey says
90 Linux browser wars 90 Weaving your own Web site: Dynamic Web pages using PHP
90 People change once they go broadband 16 Connecti vity state of the union TCPlooks at Biuetootb, FireWire, Wi-Fi, liSB Hi-Speed
97 Domain dispute fasttrack'biased'
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22 Hands on USB 2.0 24 What about HomeRP.
99 Office Suite Training: Word fields
26 Hands on IEEE1394 (FireWire)
99 Java Tutorials: Strings in Java
62 Connectivity information sites 84 Hands on IEEE 802.11 (N-Fi)
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TechEnterprise: Onune 28 Office suite siugfest 2002 28 PC Accel eratorslows system but speeds up Net
38 How necessary is CorelDrawEssentials?
106 Advertising Index 108 Business Directory 110 ClassiTied
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Is there anything new under the sun> t
t's tough to be in the computer business these days. If you follow the high-tech news, the reversal of fortunes is laid out daily in black and white —and in many cases, ledger-shocking red. As I write this in the dying days of summer, I' ve just read that mail-order PC vendor Gateway is retreating fiom Asia and may also exit from Europe later this year. I' ve also read that former handheld darlings, Palm and Handspring, are just shadows of what they were a year ago, at least asfar as stock values are concerned. And on it goes. From a businessperspective, the outlook remains grim. But researchand development goes on, and technology users expect that there will be another next big thing. Figuring out where it wifi come &om is the challenge. One place to look is th'e Intel Developers Forum. Since 1999, the company has handed out Intel Innovative PC Awards
to companieswhose products makePCseasier to use. Somewould arguethat you can't use"PC" and"easyto use"in the same sentence,and there are dayswhen even TClvsmost seasoned pmduct testers would agree. So we tend to appmach claims of such innovation warily. You can check out the winners on Intel's site (www.intel.com), but I was generally underwhelmed by what I read. Forexample,among the noteworthy features ofone of the winners was "an easy-to-find on/off switch." Well,
duh. Another notebook's standby and hibernation features were deemed to be praiseworthy.Several years ago, I had a 486 notebook &om the same manufacturer that had
bulletproof hibernation—sowhat's the big deal? To befair. there were someinteresting implementations
anyone working in digital video. I became a true believer of FireWire when I took a DV camcorderon vacation thissummer. On returning home, I simply connected a cable between the FireWire ports of the camcorder and a DV iMac,fired up the iMovie software (included with the «omputer), and was editing the video minutes later —it really was that simple (the artistry of movie making itself is, of course, another matter). The irony of proclaiming the novelty of FireWire in 2001 will not be lost on our Mac readers, who can rightly point out that FireWire has been a standard feature on a couple of generations of Macs, and that it's Apple's technology in the first place. But I digress... One PC that didn't make it on the Innovative PC Awards list, but which was presented as a concept design at the Developers Forum was the Taishan, jointly devel-
oped by Intel and Legend Holdings. This concept PC addressesa concern that has been discussed in our Letters column for the past few issues—noisy computers. The announcement of the Taishan was actually sent to us by Seagate. whose contribution to the project is the hard drive. Seagate says its Barracuda ATA IV drives are equipped with fluid dynamic bearing motors, which make them "virtually silent." The Taishan also usescooling fans that are designed to operate quietly. Overall. the concept design includes a few other interesting advancements, such as USB 2.0 and a notebook computer-like low-power sleep mode, making it available more quickly than if it were shut completely off. No FbeWire in the Taishan, though, and this illustrates the dilemmas and potential traps facing mainstream PC designers. If you are building for volume, USB 2.0 is the
few vendors besidesApple that provides FireWire support out of the box. It makes sense for Sony to do so, sinus the port complements what is already found on Sony camcorders. For PC makers without that vested interest, however, going after this limited market may not be worth it. But FireWire is just one example —you can find other
sub-groups of PC userswith specialized needsfor sound or video or storage waiting to be served. PC makers may want to dismiss niche customers, but they may discover that tomorrow's PC game is nothing but niche customers.
Feadbadtplease And speaking of trying to figure out what the customer wants: in the fall, we assesswhat we' ve accompfished at TheComputer Paper during the year, and begin to develop next year's game plan. Asking readers what they think has been a central part of that planning for manyyears. We heldsome focus groups a few weeks ago,and you may have noticed invitations to fifi out a readership questionnaire, which can be found on our Web site (www.canada-
computes,mm). I would also invite you to email me directly with suggestions for themes, issues, or specific topics you'd like to see covered on the pagesof The Cmuputer Paper next year. We can't be afi things to afi people, but I think we' ve maintained a pretty goodtrack record of covering topics
many ofyou find useful andinteresting. Readersgiving us a gentle prod in one direction or the other has been an important part of our planning, so let us know what
you' rethinking. Enjoy the issue David Tanaka, Editor
way togo.Most peripherals
that one could legitimately call advancements in ease of uses built-in wireless networking, FireWire ports and tool-less casesand expansion slots. These appeal to small subsets of computer users, but if you fit the profile, you' ll like the innovation. Tool-lesscases, for example, mean
wifi eventually support the updated USB spec—many more than wifiever support FireWire. Yet FireWire is firmly entrenched in digital video,
being able to open up the PCandadd or remove expan-
and is an emerging stan-
sion cards without having to remove or add a bunch of screws every time. And FireWire is the essential port for
dard for digital still cameras too. Sony is one of the
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filling with lead and other such contami-
recycl e many old computers,there's anoth-
In the September issue of TCP,the letter from the managing editor, "Out with t he old caught my atten-
inch monitors was required.
nants.Let's help Nother Nature along! Kurt Bauert
er solution which Ms. Johnston did not
tion,as I am cur-
In some Canadian cities, there are operafionsthat recycle antiquated equipment
and in some cases, pay you for working
Megan Johnston's editorial was certainly
hardware still in demand (e.g., Pentium
timely considering the vast numbers of
systems, monitors, RAM, network cards,
computers which become obsolete so
floppy drives, etc.). I offer this suggestion
quickly these days.
mention. Thereare dozens (if not hundreds) of computer collectors who display their obsoleteproducts on Internet Web pages. Many show photographsof their collections,which are housed in basements and garages,and they often soliritadditionsto theircollecfions. Perhaps these computer
museumentrepreneurs would be happy to
I
have more donations. George Ounbar
I
The Developer's Paradise!
I' ve just read your article, "Out with the Old,"in the September issue. You mention in your article that complete 486 systems
arethrown away in mostcases;to someone who has never owned or used a computer
thingshappening too quickl y can befrightening. If people weremoreaware that people in
Tgacbagangayuu10 Undu Nu twbuaty maav
gdazugyandcoaguaaesauNuaaaga Eaag Sabzsan.
theirown community needed a computer
for simple learning, they would think twice I
beforethrowing away a perfectly good system even if itis a 486. Franco Gaetan
I I
Uozs't forget the limn PUA In Septembefs Lab Report (see "Hand to hand combat"), you looked at handheld PDAs.In "The restofthe universe" section, the BlackBerry and Psion were mentioned. There' s one more that should have been in thatsection. Isaw an ad in a recent Linux magazine for an Agenda VR3PDA. The operating system is Linux. It's available at Agenda's Web site: wwwagendzcompulingzom for US$249. Evenconsidering the exchange rate,this seems quite a bit less expensive than the otherproducts in the review. That makes
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onewonderaboutthe costoftheoperating
wCSI.SII
systems for the other products. Anyway, hopefully this model will be reviewed in an
e $5SOL
upcoming edition of The Computer Poper.
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Rod Davidson TCPreplies: Yes, we' re quite familiar with the Agenda —we sow it ot Fall Comdax in Los yegoso season or two ogo. We've yet to obtain o Aevlewunit, but when we do, we'l certainly be writing about it. Incidentally, we did not mean to deemphasize the significance of either the Bluckgenyor the Psion. We recognize that Psion hod omature ond stable Pmduct when WindowsCE wos still teething.And until o
coupleof yearsogo, oneof our contributing editors, through his connection with Psion in England, always hod odvonce knowledge about products thot were in the pipeline.
~~ 4 ~W
This is Web Hosting made EASY! I
I
• •
Vnfort unotely, Ps(on neverseemed to catch on in North Amen'ca. And with the BlockBeny, we om olmost embarrassed by the enthusiastic coverage we' ve given it over the post year. We still
loveit, und ocouple of editors hove plunked downtheirhord-earned coshforthem. Connnued onpage 14
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wex Eastman Kodak (wwwkodak.corn) has expanded its Easyghare family with the Creative Technology/s (www.nomadworklzom) original Nomad Jukebox MP3 player, with a built-in 6 GB hard drive, revolutionized the world of portable digital
audio, allowing people to carry 100 hoursof music.Apparently that wasn't enough,as unoicial Web sites popped
up telling people how to upgrade their Jukeboxdrive to 20 GB by replacing the
hard disk, allowing up to 333 hours of music storage. Now Creative has saved everyone the
trouble by issuing a 20 GBversion of the Jukebox (and, in the process, saving
people from having to void their warranties). The new player is otherwise the same asthe original— about the same
size as a portable CDplayer, with power provided by four induded rechargeable AA batteries. Out ofthe box, the 20 GB Jukebox can handle both MP3 and WMA (Windows Media Audio) files, and the
firmware can be flash-upgraded to handlefuture audio formatsas they become available. The new larger version of the Nomad Jukebox will be available for US$499.
—Seen Carruthers
addition of three new digital cameras: the DX3900 Zoom, DX3700, and OX3215
Zoom. The DX3900 Zoom features 3.1 megapixel maximum resolution. 6X zoom capability (2X optical, 3X digital), and a choiceofautomaticand manual settings.
Itships with an 8 MB CompactRash (CF) card. The DX3700 has a 3X digitalzooin and maximum resolution of 3.1 megapixels. Ithas 8 MB of internal memory and an
expansion slot that accepts both MultiMedia Card (MMC) and Secure Digital (SO) removable media formats. The DX3215 Zoom has 1.3 megapixel maximum resoiution, 4X zoom capability (2X optical, 2X digital), 8 MB of internal memory, and, like the DX3700, an
Arkon Networks (www .myparafone.com) has
Adobe Systems (www.adobe.corn) has
released t h e
announcedplans to open access to the
P arafone C ordless
Telephone Springboard—a module for
Communit y 5erversource code and pro-
the Handspring Visor PDAs. Attachedto the Springboard slot on a Visor , the Parafone acts as a cordless
tocolfor Adobe Atmosphere.According
phone but provides access to all the numbers stored in the handheld's address book. Users simply highlight a contact' s phone number and tap on the
dialbutton to make a calL Users can
Atmosphereis a complete system for
caller ID, conference calling, and call tracking using this device.
The Par afone package includes the Springboard module and a charging and synchronization cradle for a suggested retail price of $179.
—FCPStaff
Zoom. They are all bundled with enhanced Kodak Picture Software. The cameras in this series are compatiblewith Kodak's EasyShare camera dock (available separately for a suggested price of U5$79.95), which automatically uploads images to a PC and recharges the battery when the camera is in the cradle.
pack in about 2.5 hours, is available separat ely for a suggested price of US$34.95. —TCPStoff
3D immersive environments. The platform currently includes Atmosphere Builder (the world authoring tool), Atmosphere Player, (a Web browser piugin), and Atmosphere Community Server (which enables real-time interaction in a shared immersive 3D Web environment). First avai4ible as a public beta release in March,there have been more than 700,000 downloads of Atmosphere, and morethan 1.200 unique worlds are now onlineand community-enabled, accord-
ing to Adobe. "In the early days ofthe Worid Wide Web,the open release ofthe source code forthe Apache server allowed the 2D Web to rapidly grow to include a diversity of sites and services," said Michael Kaplan, senior engineering manager for Adobe Atmosphere. "We expect the releaseof the Atmosphere protocol and availability of the server source code to
Kodak has also announced newacces-
charger, which can refuel the battery
automobil e showrooms, and space exploration. creat ing interconnected and populated
Thea suggested listpricesare US$449 for the DX3900 Zoom, US$399 for the theDX3700, and US$199 forthe OX3215
suggested price of US$39.95. The rapid
give developers a powerful platform for creation and customization of immersive, interactive 3D online communities —including art galleries, museums,
alsotake advantage of services such as
MMC/SDslot.
sories for the EasyShare family. The Kodak EasyShare Travel Kit includes an Ni-MH rechargeable battery pack, rapid charger, camera bag, and interchangeable power clips for internationaltravel (110 to 240 volt). The travel kit has a
to the company, this open access will
similarly help expand the size and diverFujitsu Canada (wwwfujilsu.ca) has introduced a new line of 2.5-inch mobile hard drives, the MHN2xxx series, available in 10, 15, 20, and 30 GB capaciUes. All come with an UltraATA/100 interface, 4,200 rpm spindle speed, and a 2 MB buffer . The new drives are among the firs t to have a non-operating shock toleranceof000 G. The drives have a maximum internal transfer rate if 30.7MBps, making them well-suited for intensive mobile computing applications.
sity of the Atmosphere universe of interconnected and populated immersive spaces." The Atmosphere Open Server is expected to be available for downioad this faiL The free Atmosphere Public Beta is currently available for download
at Adobe's site. — FCPStag
—TCPStaff
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< NEW B NO T A B L E w
., Bankruptcy court approvesTelus bid for PSINet Canada VANCO UVER—Canadian phone company Telus (wwwlelus.com) said in late August that a court overseeing the dismantling of bankrbpt Internet service provider PSINet
(www.psi.ca) has approved its $77-million bidforthe ISP' s Canadian assets. Telus, which is expanding from its western Canadian base as a phone company to
buil d cross-country voice and data networks,announced in late June that it had negoti ated the sale with Ashburn, Va.basedPSINet.However,aspartofthe bank-
ruptcy proceedings in both the U.S. and Canada,PSINet was able to hold the door open for more attractive offers. In a statement issued in late August, Telus said the next step is for PSINet to obtain court approval to wind up the deal
in September. It said the final purchase priceis "subject to finaladjustments" and
will be paid in cash and through the assumptionof some PSINet debts.
When the sale is complete, Telus will pick up 250 employees, PSINet's Internet data centre in Toronto, and some 8,600 corpoNow is the ideal time 10purchase your new monitor and a truechallenge awaits you.When you finally decide it's going to be aCTXyou will be buying 15years of experience in creating awardwinning products, advancedIechnoiagies and excellent
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rate customers. Lastyear, PSINet had revenue of some
$50milbon in Canada.mostofit generated in Ontario, although it has 50 points of presence across the country. Telus said it has already received regulatory approval forthe deaL PSINet, which filed for bankruptcyprotection June 1, has announced
separate deais to sell much of its operations in Asia, Latin America and Chile. —Neyysbytes
t
Plus tt evenprovides pivot functions loptional software available). Andyou can be sure this monitor drastically reduceseyestrain. This display comeswith a three year warranty on parts, labor gt backlight.
New Kodakpaper for inkieh In addition to its new digital camera offer ings,Kodak has announced two new
inkjet photo paperproducts. Ultima Picture Paper for Borderless
DRANATICALLY i
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in keeping with our reputation, we will continue to designadvanced displays with superb performanceandexcellentvalue with our full line of standard and FDTrinitronn CRT and LCDdisplays.
p erforated unprinted portion of t he sheet. A 20-sheet pack has a suggested
retail price of US$9.99. Kodak Picture Paper for Inkjet Prints is matteor soft gloss paper that is coated on both sides —ideal for printing two-
sidedalbum pages,according to Kodak.A
That's the CTX difierence. PV606
25-sheetpack is expected to retail for about US$9.99. — TCPStaff LRNera Conrittoedfrom page Ia
One more onnoisy computers Hereis one solution I use to solve the problem of noisy computers: notebooks
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< CONNECTI V I T Y w
Connectivi
stateof the union
ere's been a lot of concern this year about dedining personal computer
external CD-RW drive. By the summer, Maxtor Corp. (www.mastor.com) had an external 40 GB hard drive. And the new flagship consumer scanner fmm Epson
sales.But while the basicdesktop box may be slightly passkjust now, there's a
Canada, the Perfection 2450. should be shipping in October using USB 2.0 (and
whole new frontier opening up. The excitement is shilling to how these beige boxes connect â&#x20AC;&#x201D; to each other or to
IEEE 1394) to deliver images with resolutions of up to 2,400x4,800 dots per inch.
Thenomenclature hasbeen amended,with USB1.1 now offlciallIJreferred to as USB Basi cSpeed,whilethe new USB2.0 becomesUSBHiSpeed.
peripheral devices. Four new connectivity technologies are just coming into their own, bringing new capabilities to the familiar personal com-
puter. They are IEEE 1394 (FireWhe). VSB 2.0, IEEE 802.11 (Wi-Fi), and Bluetooth. Two of these options are wireless and two are not. Two are aimed at traditional
"desktop computing" applications, while
Although the shift from USB 1.1 to USB
the other two are coming from a con-
2.0 looks like a no-brainer, there is some potential for confusion during the transi-
F'
sumer electronicsangle, pushing uscloser towards that "convergence" we keep hearing about. Below is an easyway to categorize these four connectivity options.
tion. The USB hnplementers Forum has taken steps to forestall this. The nomendamre has been amended, with USB 1.1
now officially referred to as USB Basic reach personalmm Consumereledranirs
Wired USB2. 0
Speed, while the new VSB 2.0 becomes
W ireless
USB Hi-Speed.
802 .1 1
Also, there are now distinct logos for
F ireWire Bluetooth
the two standards, USB 2.0 being distinguished by a red Sashbearing the words Hi-Speed. Use of theselogos will require
Here's how each of these technologies stacks up.
USBXa "From a marketing perspective, it's brilliant," sums up Pamela Schure, desktop marketing manager with Adaptec Inc. (wwwathptec.corn) Schure predicts that consumers will perceive USB 2.0 as the inevitable upgrade from the ubiquitous USB 1.1 interface. And why not? USB is now built into every PC and Macintosh. Just about all new peripherals support it, from printers to digital cameras, and from LAlq
adaptersto CD-R burners. Don Cameron, marketing communications manager with Epson Canada (www.eps on.com) notes that the company's cheapest inkjet printer, selling for $69, is a
VSB-only device. The problem with USB 1.1 is that it' s just not quite fast enon@. with a "raw" speed of 12 Mbps (megabits per second),
which must be shared between all the installed peripherals. Belkin Components (www .belklo.com) has addressed this issue to some extent with its USB 4-Port PCI Card with QuadraBus
Technology (US$59.95), which provides four independent USB channels, all capable of operating simultaneously at the full 12 Mbps capacity. This looks like a great
enough to brew up their own drivers. Belkin was also promising a solution by the end of summer. Microsoft cited the lack of USB 2.0 devices for testing as the reason for the delay.However, beta drivers were seeing limited distribution in August, and final drivers should be available by the time However, the ultimate solution is a new this article appears in print. specification. USB 2.0. which was olfirialMicrosoft has stated that it won't be supporting USB 2.0 on versions of ly announced back in April 2000 with explicit s upport f r o m Mi crosol't Windows prior to Windows Me. However. (waw.mi eroso(tcs), Compaq (wwwcompaq.ca). card vendors are expected to SB this void, Hewlett-Packard (wwwhp.cs), Lucent so you should, ultimately, be able to run USB 2.0 on any system that now handles (wwwluceatm), Philips (wwwphillpssom), and NEC (www.ames). USB 2.0 ofFers a data USB 1.1. lason Ziller, technology initiatives manrate of 480 Mbps, making it about 40 ager at Intel (www.intel.rs) and current chairtimes faster than USB 1.1. Equally important, the isochronous man of the USB Implementers Forum, reports that all Intel motherboards since transfer rate jumps from about I Mbps to 24 Mbps. That's the speed available for earlythisyearhave had spaceforaUSB 2.0 chip, although the first boards with this timing-critical information, such as streaming audio or video. chip in place probably won't actually
interim solution for anyone using numerous USB devices.
USB2.0off ersa datarate of 480 Nbps,making itabout40 timesfasterthan USB 1.1.
compliance testing, which should have the side efFect of eliminating the occasional glitches seen with VSB 1.1. such ashaving
one device disappear when you plug another one in. There are several technical issues that users will need to be aware of during the transition. First, USB 1.1 devices will work on VSB 2.0 ports; however, they won't see any performance benefi t. Secondly, while USB 1.1 cables should work just fine with USB 2.0, many existing cables are not really up to the original standard. (This may be one reason all USB 2.0 adapters currently seem to include a cable.) And third, while USB 2.0 devices should work with USB 1.1 hubs, they will do so only at the old speed. Finally, as Mark Freeman, product manager at Belkin Components, points
out. USB 2.0 doesposesome new design challenges. "In high-speed interfaces it' s easy to mess up the circ'uit board," he explains. So it might be worth sticking
VSB 2.0 has been available since early
appear until late this year. More signifi-
with the brand-name cards, at least until
this year, in the form of PCI upgrade cards. However, adoption was somewhat delayed as everyone waited for Microsoft to ship its Windows drivers, and compa-
cantly, Intel intends to incorporate USB 2.0 into its own basic chipsets by 2002. Peripheral devices exploiting USB 2.0 have been trickling slowly into the mar-
thetechnology has a chance to mature.
nies such as Orange Micro (wwworan gemi-
ket. In May, QPS Inc. (wwwqps-inccom/)
oo.com) and Adaptec became impatient
announced the Que! USB 2.0 Bxgx32
16 ocloata200l THE coMpUTERmpBt GREA TERtoaoNTQEDITIQN wwwranadacamputesrom
FireW Ire/ IEEE 1588/ Llinh IEEE 1394 is an interface that's been waiting quite a while for its shot at the big Continued oa png<20
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c CONNECTI V I T Y o Omneeluity again uf ghn union Continuedfrom pageI 0 time, but which may now end up being eclipsed on the desktop by USB 2.0. However, strong support from consumer electronics manufacturers seems to guarantee that the standard will become
increasingly signi6cant. Confusion over the name certainly doesn't help. The technology wasoriginal-
ly developed byApple (wwwapple.a) under the name FireWire. but then released as a more general standard by the IEEE (Institute of Electrical and Electronics
Engineers lnc.). Meanwhile, Sony adopted it under the name i.Link â&#x20AC;&#x201D; a name that has, reportedly, become popular in Japan. Confusion and overlap with USB 2.0 is a more serious issue. Both standards allow
(i.e., without powering anything down when adding a new device). Both allow daisy-chaining of multiple devices on a single port.
plug-and-play with hot-pluggable connection and disconnection of peripherals
Digital video is the onekey
â&#x20AC;˘
1
desktop application that's likely to stay with IEEE 1394c Until about two years ago, USB was pitched as a low-speed, low-cost connection, and it was widely believed that IEEE 1394 would dominate wlfere higher thmughput was required. However, the USB hnplementers Forum endowed USB 2.0 with specs that clearly overlap thoseof IEEE 1394. Digital video is the one key desktop application that's likely to stay with IREE 1394. The interface is said to be more eiE-
cient at moving huge volumes of data while pladng lessload on your comput-
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today'spmcessorsit's not an issue,"hesays. In any case, while IEEE 1394 is being strongly supported by the consumer electronics industry, espedally for applications such as digital video, there's no shortage of IEEE 1394 desktop peripherals. You' ll 6nd bard drives from major makers, such as Maxtor, scanners and printers kom Epson, and scads of optical drives, including CD-RW, DVD and DVD-RAM types. (It's interesting to note that Microsoft already supports booting ofWindows 2000 and Xp from IEEE 1394
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er's CPU. Also, it can connect devices peer-to-peer. with no computer in the loop. And, most importantly. the major camcorder manufacturers really like it The performance advantage seems to be real, but opinions vary as to its significance. For example, Adaptec'sSchure conBrms that VSB 2.0 will probably be faster when accessing a single disk drive, but that for two or more drives, "FireWire blows USB 2.0 away." However, John Hamer, product manager for personal storage products at Maxtor Corp., doesn't feel as strongly, stating that "there's no noticeable difference in use." IEEE 1394 boosters also suggest that USB 2.0 places amuch heavier load on the computer' s CPU. However, Intel's Jason Ziller dismissesthis view, stating that USB 2.0 won't consume more than about 10 percent of the processor's capacity. "With
And while VSB is on practically every PC (and Mac) motherboard, IEEE 1394 is making headway there too. For example, AOpen Inc. (wwwaopen.com) has several motherboards with IEEE 1394 built in, including the AXSSP-1394. and ASUSTeK Computer Inc.(www.asus.com) has the P3B-
1394 with a TexasInstruments 1394 chip on board. Of course, there are also PCIbased IREE 1394 cards from nuineious
4 CONN ECTII/ITY e well. Ziller perhaps sums up the situation N best. in saying: Our belief is that USB 2.0 and FITCWire are both important connections, and will coexist in consumer systems."
manufacturers, selling for as little as US$40. Over time, IEEE 1394 could gain ground on USB 2.0. This spring, the 1394 Trade Association rolled out the 1394b N spec (also referred to as "gigabit 1394 ), which will extend the standard first to 800 Mbps, then to 135 Gbps, and eventually to 3.2 Gbps using optical fiber. The 1394 Trade Association had predicted that 800 Mbps devices would start to appear this summer, but it seems unlikely we' ll see significant retail product before ne)G year. Of course, if there's a need for this kind of speed, USB will undoubtedly evolve as
IME 802.11High Rate ONi-Fo Even as USB 2.0 and IEEE 1394 take peripheral connectivity to the next level, IEEE 802.11 is set to revolutionize the way computers connect to each other. If th e numeric designation seems obscure, it may help to note that standard Ethernet is also known as IEEE 802.3. Obviously, 802.11 is an extension within
the same family of specs, the big difference being that it's wireless.
Although 802.11 hardware cur-
rently costs substantially more thancommodity-priced Ether netgear,itdoesaway withtheenormous costof pulling wire. An IEEE 802.11 transmitter, or access point. works like a familiar Ethernet switch, allowing numerous computers
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TEL: 905-305®656 FAX: 905 e305 N6607
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equipped with appropriate adapters to connect from up to about 100 m away, indoors, and up to 300 m, outdoors. The implications are far-reaching. IEEE 802.11 will allow roaming users to be part of the network Boardrooms can allow anyone with a notebook to be hooked in, and classmoms full of students can be connected to the teacher and to the Internet. Wireless is also cheaper. Although 802.11 hardware currently costs substan-
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c CONNECTIV I T Y v Connoetirity state of the union Cowrirrrred from page21
mous cost of puging wire. To allay security concerns, IEEE 802.11 includes Wired E quivalent P r ivacy (WEP), a data encryption pmtocol that uses electroni«keys for each user. Nothing is completely hacker-proof, but 802.11 shouldn't be any easier to penetrate than a conventional Ethernet LAN. Ironically, the major fly in the ointment is Bluetooth, the other new wireless standard. In what seems like a masterstroke of bad planning, IEEE 802.11 and Bluetooth both use the same range of frequencies in the 2.4 GHz unlicensed radio band. The result is not likely to be a catastmphic loss of data, but a significant slowdown in network performance is quite possible. The magnitude of the problem is uncertain at this point. For example, a study by Intersil Corp. states that 802.11 networks "show good reliability even in a fairly dense environment" of Bluetooth transmissions and that performance suffers relatively "graceful" degradation even in extreme situations. It seems that Bluetooth performance will probably be even less atfected. However, the ultimate solution seems to be yet another new standarsL The cur-
rent IREE802.11b may quickly give wayto a newer spec, confusingly numbered
Hands on USB 2.0 From:Belkin www.belkin.com Esftmfftedprice' 5100
The Adaptec US82connect AUA-3100LP is also NEC-based, and is even smaller but with just three external ports and one internal port. However, it had the signifi-
tation is that USB 2.0 will be an easy upgrade for existing systems.
USB2connoctAUA-SIODIP USB2connoctSIOD
cantadvantage of being supported by Adaptec's own version 1.0 driver for full
Other US82 upgrades are appearing rapid-
From:Adapter waw.adapter.corn Estimatedprices: 5100(AUA-3100LP), 5140 (5100)
USB 2.0 operation. Both cards installed easily enough, but came upwith the same Windows dialogue
Ornngoiink+ PCI card
on boot up, asking where to look for drivers. The recommended install for both was
Belkin f SU220PCI Card
From:OrangeMicro Inc. wow.orangemicro.com Esfmated price": 5133
w
ith USB 2.0 upgrades only recent-
ly shipping as this report was being put together, it's hardly surprising that USB 2.0 peripherals were rather hard to come by. However, we did havea look at two ofthe early PCI-based USB 2.0 cards, and learned something about how this technology is likely to roll
out. The Belki n FSU220 PCI Card was the more functional of the two, featuring four
USB 2.0 ports ext ernallyaccessibleonits backpl ate, plus one internal port. It's a small, simple and very clean-looking card built around a singleNECchip.
In the wings . ly. For example, Adaptec has already introduced the USB2connect S100, a six-port
(five external and one internal ) PCI card. A minor limitation to this device, however, is that apparently only five ports can operateat once. (Of course, heavy users
to click on the "don't install" option. This leaves the interface highlighted with a yellow exclamation mark in Windows Device Manager, but surprisingly does
can always use external hubs, although they' llneed new models that support USB 2.0.)
allo w it to function in USB 1.x mode.We had no trouble hot-plugging existing USB devices.
OrangeLink+ PCI card, fmm Orange Micro
Although the Adaptec USB2connect included a CD-ROM, it only contained vague documentati on. The actual driver
three IEEE 1394 ports.
was available on the Adaptec Web site, however. It installed easily using the standard Windows Update Driver pmcedure, accessedbyselectingthe card'sProperties
in Device Manager. Andthat's about asfaraswe got...for now. Both cards looked good and worked welt, within our ability to test. Our expec-
M ost interesting o f
a l l was t h e
Inc.,which features fi sur USB 2.0 ports
(three external and one internal) plus This looks like the way of the future for powerusers who want to be able to connectto anything that comes along. We'd
expect to see more cards with a similar configuration coming from other vendors. —Fronk Leak ' PrinnffmeeAsCanadianpna were not aaffstdsal trna time prkssammamaffa hmd on atffs<oma sionolds uS pyffffupnwidsdbydwnmdadoras
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CtmnnethtNy state oi the union Continuedfrom page 22
802.11a (because it comes from a project that actually began first). IEEE 802.11a not only works in a different range of frequencies. in the 5 GHz band. it's also up to five timesfaster, topping out at 54 Mbps. Scott McL aughlin, ne t working spokesperson at Intel, predicts that IEEE 802.11a products should start appearing beforethe end of the year.However, he recommends that users with average throughput requirements don't need to hold out. "If you don't need the high performance of 802.11a, 802.lib is going to be fine," he says. "There's going to be a life
for both products." Fortunately, the transition from one standard to the other should be fairly painless, a "phased network migration" much like the recent move I'rom 10 Mbps to 100 lvfirps Ethernet. It will be easy to mix the two standards, pmviding extra performance where it's most needed. Expect to see "dual mode" access points, which will connect roaming devices using either version. And, in fact. the upcoming transition to 802.11a doesn't seem to be holding back adoption of 802.11b. For example, Eric Johnson, wireless practice executive with IBM Global Services, reports that IBM's new lab building in Markham, Onto
which houses more than 1,200 employees,was designed from the ground up to be completely wireless. Johnson also n otes t hat Starbucks has been implementing 802.11 on a test basis in its coffee shops, making them more anractive to business people on the go. Clearly, the day of ubiquitous networking is not far offi
Sluafoogt Of all the new connectivity technologies, the oddest by far is Bluetooth. It's intended for an entirely new kind of application: the Personal Area Network (PAN), a sort of aura of connectivity that follows you wherever
you go. Bluetooth allows up to eight devices (potentially seven slaves and a master) within a 10 m radius to form a "piconet.n These can be linked together into everchanging "scatternets." Although both Bluetooth and IEEE 802.11 are wireless. there' s surprisingly little overlap in their applications. IEEE 802.11 provides a persistent connection and
What about HomeRF? integrated and production volumes escalating. The HcmeRFWorking Group Inc. (www.hcmerf.crg) also touts the technology's extra support
ight now, IEEE802.11 seems poised to sweep the field in wireless networking.
R
However,it should Rot be forgotten that there' s still another competing standard out there. Until recently, HomeRF has been the predominantbasis for consumer-focused networking products.
for streaming applications and ability to cany multi ple voice connections. These features couldcertainly give HomeRF an edge forhomeoriented convergence applications... if any
The tide has largely turned against HomeRF.
actually materialize soon enough to matter.
In the business world, IEEE 802.11 is already dose toa sure thing. That' s going tc drive
However,given the current rate ofadoption on these technologies, this seems unlikely. On the downside, HomeRF is still relatively slow. For example, Intel's AnyPoint Wireless Home Networkruns atjust 1.6 Mbps. HomeRF 2.0is on the way, with 10 Mbps speed, and
costsdown in theconsumermarketas welL It's alsogoing to make 802.11 desirable from the point of view of compatibility.
more promised, but this may be too little, too
HomeRFproducts currently enjoy apriceadvantage,butthatgap is doomed to narrowquickly.
late. Bottom line: fora self-contained home net-
work, HomeRFremains a perfectly valid solution. However, from a longer-term perspective,
A significant turnin g pointcame in March,
itmight be betterto splurge a bit more to get profes sional IEEE 802.11 equipment,oreven to
viith Intel's decision to rely on IEEE 802.11 for
the future of its WLAN line. The company will continue to sell and support its existing AnyPointHomeRF products, but Intel clearly
wait for lower-priced consumer products based
thinksthe future belongs to 802.11.
HomeRFcould be one kilerproduct away from a comeback,if only in its intended consumer-
on the 802.11 standard. Of course,things can change quickly, and
HcmeRF products currently enjoy a price advantage,but that gap is doomed to narrow
orientedniche.We'llknow soon enough. — Frank Lank
quick ly,with IEEE 802.11 chipsets being more
Continued onpage 26
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c CONNECTIV I T Y n Conneegvity stale of the union
Bluetooth performance currently tops out at 721 Kbps, less than one tenth of IREE 802.11 or USB 1.1, but su%cient for the intended applications. For instance, according to Michael McAvoy. HP category business manager for consumer printing, the Desk)et 995c has a rated print speed of 17 pages per minute (ppm) in black via USB and l 6.5 ppm via Bluetooth. As of this summer, Bluetooth devices were stil l p r etty s carce: E ricsson (http//wwwerirsson,com/) — the company that started the whole movement — unveiled a the T36, a phone that uses Bluetooth to communicate with the wireless headset, and IBM released a Bluetooth PC Card for its notebooks. As of mid-August, the oificial Bluetooth Web site (www.bluetoath.com) listed almost 30 pages of products, but most were Bluetooth adapters, support software, or developer tools. (In case you' re wondering, the site also explains that the name Bluetooth derives from King Harald Blatand, literally "blue tooth," who unified Denmark and Norway.) This dearth of retail products is probably just the calm before the storm. The momentum behind Bluetooth is such that widespread adoption seems a certainty. With real-world devices being announced later this year, it looks like 2002 should be the year we all get bit by Bluetooth. CI
Continuedfrom page 24
bulk transfer ol data between computers; Bluetooth is ag about quick, on-the-fly conversations between smart devices. Where the applications for IEEE 802. l l are fairly obvious, Bluetooth is a wildcard. Ask three people about the potential for Bluetooth, and you' ll be reminded of the old fable about the blind men and the elephant.Cellphone makers have one view; PC users another; consumer electronics types yet another. A perfect example of a Bluetooth application would be a cordless headphone for your cell phone or portable MP3 player. But how about a vending machine that cancharge acan ofpop to your cellphone account> There are more mundane computing applications as well. For starters, Blue tooth will almost certainly replace existing
infrared (IR) technology. In October, Hewlett-Packard will ship its grat Bluetoothenabled printer, the DeskJet 995c. This would make it much easier to wirelessly send Blas to a printer &om a notebook or handheld than the previous IR ports. Yet another type of applicahon for Bluetooth might be to finally eliminate that tangle of wires behind your PC. Mouse. keyboard, and other simple devices could easily connect via Bluetooth.
Hands on IEEE 1394 (FireWire) DFW-500FtreWire Adapter Card From: D-UnkSystemsInc. www.dlink.ca Eskmated price': $60
ity.The ZR25NC is pock-marked with cleverly concealed interface jacks: external power, 5-Video in/out, combination analogueAV in/out and headphone jack,
DVpics AFW<300DV
microphonejack, LANC jack for connect-
From:Adapter Inc.
ing to othervideo devices,and,ofcourse, an IEEE 1394 port.
www.adaptec.corn Estimatedprice": St45
tityofvideo on the matchbox-sized 60-
Fram:Belkin Components www.belkin.corn Esamatedprice*: 5150
minutecassette, we plugged the cam-
XII25MCDigital Video Camcorder
1394 cards includes some simple videoediting software. You set the software to recordand the camcorder to playback,
From:CanonCanada Estimatedstreet price: 51,299
t
•
FEE 1394 has been around longer
mat.About four minutes ofvideo ate up
looked at in this report, so there' s
over 800 NB of space, so figure on buying a hig hard drive if you get serious
quitea mass of products available to choosefrom. We picked three brand-name IEEE1394 PG cardsto try out.
The good news is that they all installed painlessly a n d w o rked s moothly. However, we did find some distinctions that are worth watching out lbr. The DFW-500 FireWire Adapter Card from D-Link Systems Inc. and DVpics AFW-4300DV from Adaptec Inc. turned
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external IEEE 1394 ports, and one internal IEEE 1394 port. However, all three cards installed effortlessly on our Windows 2000 test systems,without even the usual plugand-play routine. Insert the card, and whenthe system is powered up, the new i nterface magically appears in t h e Windows Device Manager listing, without displ aying so much as a dialogue box to tet( you about it. The big application for IEEE 1394 is digitalvideo, so thaYs what we used to test the cards. We obtained a 2825NC Digital Video Camcorder from Canon
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sition effects, and a convenient fourtrack display showing individual timelines for video, audio, music and titles. The Adaptec DVpics fared even hetter, bundlingin a copy of VideoWave 4 SE, from Toronto-based MGI Software Carp.
It's much friendlier and better looking than Video Studio, with an even hetter
repertoire of effects and editing functions .Its one drawbackisthe use ofseparate views for various tasks, which is less intuitive than a Video Studio's single multi-tmck view. Betide placed close behind with the slightly older VideoWave III SE. However, basic operation was similar.
There were a couple of minor glitches along the way. On the slower of our two test systems, a 450 MHz Pentium III, videoseemed to come through a bitjerkitrack. On theother hand, when wa first con-
hell and whistle you could ask for: a
Pentium III,the video image would break
choice of viewiinder and flip-out LCD monitorscreen, VCR-style playback controls, a memory card slot for still images,
up intermittently. Wenever tracked down the cause, but rebooting and jiggling all the wires cured the problem. After that, videoand audio came through clearas a
nected up the faster system, a 1 GHz
belL Cuttingout unwanted bits ofvideo and
adding titles is a fairly straightforward
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rosyone. Partofthatfuture isconnectiv-
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ingly devoid of familiar controls such as pulldown menus or toolbars. Once we figured it out, Video Studio transferred video effortlessly from t h e Canon ZR25NC. Editing was quite powerful as well, with a good range of titles and tran-
erand with a bitmore noise on the sound
ham sandwich. Ifthisisthe future ofvideo,it's avery
'is
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ofpower behind a display that' s infuri at-
CanadaInc.,and this became the "other
sized package, smaller than your average
•
aboutthis sort ofthing. The D-Link DFW-500 card included Ulead Video Studio, which packs a fair bit
end" of ourIEEE 1394 connection. The ZR25MC is a truly sexy piece of equipment.It features just about every
and much more, alltucked into a pabnB
fortransfening video,each oftheIEEE
than the other technologies we
on thesame two Texas Instruments chips. and both offering three external ports. The F5U008-PC FireWire/USB Combo Card •
corder into each of the interface cards.
and the video appears as a massive fi le on your hard drive in standard AVI for-
out to be virtually identical, both based
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FSUBN.PC FaeWire/IISB ComboCard
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Continuedon page 62
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SmgstePAPER
Hands On L ab T es t • H a r d w a r e E v a l u a t i o n s • Sof t w a r e g
CD-ROM
PC Accelerator slowssystem but speeds up Net
Once suite slugfest 2002 By IacqoesSurveyer
By DaveChaPpelle
o doubt about it, this is a David and Goliath story with an interesting twist. Goliath owns a part of David — Microsoft purchased a20 percent stake in Corel last summer, which is strange given that Microsoft competes directly for half of Coral's business. Corel's WordPerfect Office suite brought in revenues of approximately US$75 million in 2000, while Microsoft Office saleswere close to US$9 billion. Yet, Corel's product is much closer to parity in
o one can argue thatWindows isnot
the most popular PC operating system in the computing world. Most
would agree too that it is a complicated system, full of bugs.
the userto run theproduct for a graceperiod of 30 days or 50 times. After that, the
programs in the suite will work in readonly mode until the user obtains a second and final 30-character activation key, either online or by via a toll-free phone calL Users need to supply the 30-digit product key, their name, and the type of the computer Office XP hasbeen installed on before they are finally in business. Many corporate and organizational users of OfficeXP wifi not have to worry about all these activation details because most of their versions of OfficeXP will be run from the server side which will spare them the activation details. However, these organizations will be subject to somestick-
StnartalecPCAccelerator
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ONoe" emnduon
Exploring the new offerings &om Corel and Microsoft
features and fimctionality than the revenues would indicate. Even more compelling, Corel WordPerfect Office 2002 may very well grab a sweet spot in the office productivity category, thanks to its own graphical user interface wizards. But the fact remains that Microsoft has an 80 percent-plus share of the office suite market. And now comes Office 10, also known as Office XP (the XP standing for eXPerience). Microsoft thinks so highly of Office XP that it is adding a brand new Activation scheme that requires consumers to activate the product twice. The first activation occurs on installation, with a 30-character code that allows
Reviews
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er shock as Microsoft has raised prices for all its software products to corporate buyers by a rate well above that of inflation. On the Gartner Group Web site
Office XPbut single, rathw than(unstep, activation. Printedmanual andPerfect Expertsareexcellent for getting started.Verymsyto useand refreshknowl-
(www ga ttnet corn), the article "Microsoft hits
Pros:Emphasizescoretools (WordPerlect, Qusttro Pro, Presentations,Coral Central, andParadox) along with easeof useandever improving Web delivery. Cons:Still no tool for Webpage development, WordPetlect desktoppublishingfeaturesstill weak,
enterprises with huge price jumps" by Alexa Bona and Alvin Park estimates the price increases effective Oct. 1 will be between 35percent and 107 percent for Office XP and most other Microsoft software products.
dpi
Becauseittries to be so many things to so many users,it has a lot offeatures,and hence is often referred to as "bloatware."
One way to improve the performance of
macr o probl ems,andsl uggishXMLsdopvon.
Windows is to install only the portions you know you are going to use.Another is to install performance anhanring software, or
Overall rafing.7.7outof 10
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From:Carel Corp. www.corel.«om Street price:5450,5240 (upgrade) Out ofbowEasy install. Same setof options asin
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.corn $19.95 /year 8t.ca $28.7$/year Prices are in CON 5and In«Inde ag regtsuatlon fees
tntvW.dOgggainfOg leSS.Ca aa araoresutnoma!u ateltaw 18 OCIOBER ZO01 THE COMPU TERPAPER GRBiTER1ORONTOEnmON DTTDw. ~
MicrosoftOlffceXP
• suootfat\ ocs connection • unsuiteddatausottot
SmartAlec Software (smsttslec2000.hyper matt.net) asked us to test its product,
which the company claims has been used
by garners and PC system hotrodders for some time now. In an attempt to keep things fair we also ran Disk Cleanup and Defragmenter from the SystemTools menu. On ourtest system (a 733 MttzPentium III PC, with ATI All-in-Wonder 128, 128 MB PC-133 RAM, Fujitsu 17 GB ATA-66 hard
disk, and52x CD-ROM drive, running Windows98) we ran BapcoSysmark 2000 banchmarking software. It scored 144 in the Internet content creation portion of
Continued onpage 34
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From: Microsoft Corp. www.microsolccom Street price:5921,5516(upgrade) Out of box:Longbut easyinstall. Be cstelul on activation. Noprinted manual but newTaskPanes help. ProsAddsnewurilities and now hsswidest feature set of oflicesuites. Integrated morestrongly with Ex change,SlutePointSQLServer,andWindows2000. Cons: EvenwithTasksPanes,am mple xsuiteto leam andgetagbenefits from; needsto improve Word coreengine, WYSIWYG, and maao problems; sluggishXMLadoption; price inuease; andadivstion key. Overall ravng:25 out of 10
trow wecan host your wodsite for as lout as I OC e day
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From:SuwrIMec smsrtslec2000,hypemurtnet Price: kee(trial version tested), USSI4.95(standard full versionnot tested)
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Corel WordPeried Oflice 1002 • I~
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Continued ou page 32
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< HA NDS ON s DC Accelerusof sfotued syslusn Continuedfrom page28 the test and 126 in office productivity,for an over allSysmark 2000 rating of 133. Then we downloaded a 24.1 MB file con-
was 4:02 min.
applications. As welL every time it is started,
tomize system settings are Internet,
We downloaded the PCAccelerator fairly quickly from the site. The program installs
it counted down fi ve seconds while waiting
Graphics ,Security,System, Advanced, Misc,
for the user to click on the Purchase PC Accelerator Full Version Now button.
and More. Thankf ully,many of the adjustments are explained in the Help se&on, which is also
easily, but minor annoyances induded a win-
sisting of a trial version of Macromedia
dow that opensand sits on topof the desktop.From thetaskbara bl ankwindow isvis-
Dreamweaver. Our download speed averaged 102 Kbps, and total download time
ible, but this cannot be used to right-click
Whenit first opens there appears to be be an overwhebning number of possible adjust mentsthatcan be made to a system.
and dose the application like mostWindows
The seven tabs under which users can cus-
available from the Program group in the Windows Start menu. Not all adjustments are available in the trial version we tested. We checked all the boxes recommendINJ
for improving Windows performance anff Inter netconnectivity thatwere open forus in our trial version. We installed PCAccelerator software and ran —or more accurately, attempted to run-
Sysmark2000 again.Unfortunately,as long as theacceleration software was instaged, Sysmark2000 refused to run an imagemanipulation program called Elastic Reality. Aftermany attempts, we eliminated Elastic Reality from the run, which prevented us
from recehdng a true Sysmark 2000 rating. To get some indication of system performance,we decided to average the first iterations of the 11 remaining programs, and compare those. (Please note:This is nothow Sysmark 2000 benchmarking software is to be run, nor scored. This is only
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Some possible reasons for our results: Includingthe two separate logon icons for Sympatico DSL, there are only nine icons on the test system desktop. There are no
instant massaging systems. There are no fancy desktop gmphics,although there is one small bitmap on the desktop. The entire system is kept as clean as possible.
Once aprogram is no longer used it is uninstalled and deleted. It is possible that on another system,
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speed, we again downloaded Dreamweaver from the Macromedia site. This time our avemgespeed was 113 Kbps,and the entire 24.1 MB file was transferred completely in 3:38 min., a clear improvement.
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c HANDS O N m fnllhe aunu ahrgfaat llNO Continuedfrom page2g
Wowimporhmt is price? Is this version of Micmsoft CNBce good enough to maintain the marketshare
established by previous versions of the product, even while maintaining a street
I
price at least 30 percent more expensive than its major rivals, Carel WordPerfoct Ohice and Lotus SmartSuite? Weg, let's examine prichtg. Although
Micmsoft does charge a premium list price to consumers, it has, until the recent price spgie to corporations, offered steep
I
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discounts to organizational buyers that were at or below competitors' prices. Organizational buyers not only account for 50 to 60 percent of suite purchases, they are very influential in determining what pmduct will be used at home. Users want to be able to share, collaborate. and
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exchangedocuments with a minimum of fuss—having the same suite at home and at the o(I)ce makes this easier. However, a product cannot sustain a position without being competitive on features and reliability. In our last review, we found Microsoft Oflice 2000 and Corel WordPerfect Office to be substantially equal in baseline features but with Microsoft offering a slightly wider array of extra programs and utilities. This review is based mainly on the late beta of Office XP, but I'iom what we have seen, it dearly continues its lead in ohering extra program goodies, such as Publisher. language translation services, and optical character recognition (OC(t) faciTities.
In addition, hlicrosoft rated slightly better in key suite programs, such as presentations with PowerPoint (bugs killed an otherwise (unct(onagy superior Corel Presentations) and Fxcel (although, to my astonishment, Corel's Quattro Pro sprmdsheet was faster and had more formulas and functions). ln the key area of Web development, hiicrosoft's FrontPage was clearly superior to the Core) add-in produce Tregix. And the ning Ofhce XP's FrontPege now has no counterpart on Corel's hide other than the greatly improved Web output (rom the individual programs in Corel O ffice2002.This might very weg be the story of Microsoft Office XP: never quite dominating but ahvays having some advantage relative to its competitors.
Where is the innovation?
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Late beta versions of Corel WordPerfect Ofhce 2002 and Microsoft Oflice XP became available in tbe spring with final commercial products Following later in the spring for Corel and early summer for hticrosoft. The interesting cootrast is where the companies have put their emphasis on innovation. Microsoft continues to plow the bulk of its effort on integrating into its .NET Servers and Windows 2000 operating system plus a gob of new utilities. Corel has made
improvements to its core pmgramswith an eye to serving the Web as weU as the desktop. Both vendors continue to add XML to their suites but at a fairly tepid pace considering the rapid developments of XML elsew'here. However, Coral leads by a wide margin in terms of having XML (and SGML) Confirmed on page37
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< HANDS O N > ONce suite slugfest 1001 Continuedfrompage34 tools available to not only create XML documents but also the underlying schema for new XML document types. In their literature, each company expounds a theme for the latest version. Coral is emphasizing the fact that user feedback inspired 70 percent of the changes to WordPerfect Oifice 2002. Microsoft is underlining three themes in Office XP: an enhanced personal experience due to ease of use and greater discoverabiTity; a better collaborative experience with other OIBce XP users;and astronger organizational and a ministrative experience. This latter point is really targeting system administrators who have to install and maintain anywhere &om dozens to thousands of Oifice XP licences. Office XP not only helps automate the installation, on Windows2000 servers, it helpsautomatically repair anydamage done to a dient's OIBce XP installation while quickly updating or adding newserviceson an onMemandbasis. WordPerfect Olfice 2002 mimics this same on-demand loading of services and some of the recovery capabilities. But the clear innovation in office suites has been in the areas of discoverabiTity plus integration and collaboration.
Biscovetebility equalspesiffve
oul sf boxexperience y/teComputer Paper has been devoting a lot attention to the out of box experience of products. This indicates how easy it is to install and get started using software or hardware. But in these days of feature-packed sofiware upgrades, it has taken on a new meaning. how easy it is to remember how to use, especially given all the new features, utilities, tools, and options. Microsoft calls this discoverability and, interestingly,
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Corel's suite is leading in thisarea. Corel has polished its PerfectExperts, a series of task panes on the left side of the screen that guide users, step by step, through many of the common tasks they need to accomplish in WordPerfect,
Microsoft has had context-sensitive property toolbars and right-mouse dick menus in Office and even task panes in its Publisher 2000 and earlier products. But, for whatever reason, it has not defivered these capabilities uniformly across its
Quattro Pro, Presentations, or whatever.
Office suite programs. For exam ple,
PerfectExperts areeasyto turn off and on, and with screen resolutions of 1,024x768 or higher now commonly available, the extra space they occupy is no longer a problem. When using any of the Coral WordPerfect O lfic e programs,userscan accessfourtypes of hdp that will aid them in being pmductive no matter what the task Say I have forgotten how to make footnotes in a WordPerfect document. Rather than going to the help system, I check out t he Perfectfixpert. Clicking on t h e PerfectExpert's footnotes item quickly helps me with my task If I then want to format the footnote text, I can right-click in the footnote area for a context-sensitive menu that offers me an option for formattingthis is mysecond level of help support. My third level of support is the properties too!bar. Every time a user changes the major object they are working on (switching from spreadsheet to chart in Quattro Pro or free text to table in Wordperfect, for example) the property bar quickly, and almost unnoticed, offers a whole new set of buttons and pulldown menus with the menu options for the right-mouse click button changing, too. Finally. all else failing, I can click on the Help menu. What Corel has done very wefi is to spread the help system out across context-sensitive menus, task panes, and property bars. Now, when I suspect the command is somewhere buried in the menu system, I feel much more confident that I will be able to discoverquickly where the command or option I need is with WordPerfect Oflice.
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Sttffe integreffonand ggtb support In the area of discoverability and ease of use. both suites have improved, with Corel's long history of excellence earning it a distinct advantage. But in the areas of integration and Web support the results are decidedly more mixetL Suite integration has steadily improved (including common menu and toolbar layout, task panes,common spelland grammar check, and shared graphics), but communication between suites and external programs is still quite variable as is the ability to deliver results to the Web and other platforms. Both companies have missed an oppor-
Once Xp also has MSN Messenger Integration, group schedules, WebDAV archiving, and versioning plus free/busy sharing through Outlook and Microsoft Exchange. The downside is that with the notable exception of WebDAV, all of these are proprietary, with sharing/integration solely among Microsoft servers. In the area of delivering output to the Web, WordPerfect Office dearly outshines Olfice XP.For example, Coral Presentations offers more Web output options than PowerPoint. including four layout choices (thumbnail page control and frameenhanced layout are my favourites); five graphic image types (GIF, )PEG, PNG, and Flash SWF); four page styles, with a thumbnail sketch of each to choose from;
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Office XP offers a new task panes feature and it is certainly a help (just right in the case of coaching task panes, overly helpful in the case of the clipboard task pane, and redundant in the case of the presentation options task pane). Clearly Oflice XP task panes lack the experience and polish of the WordPerfect OIBce PerfectExperts. While I still get lost in Oflice XP, I rarely lose my way in WordPerfect OIBce. Both suites have some unique yet nifty features: in Word, it's the word count popup; in WordPerfect it's the synonym/correction pulldown on the property bar and the back arrow that returns the cursor to each succeeding insertion point. But for overall effectiveness in ease of useand discoverability, the GUI wizards in Corel's olfering earn top marks.
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the
property bar in Oflice XP appears in some
tunity by not inunediately converting their fiie formats to XML with public document t yp e d e finitions (DTDs). Microsoft has gone part of the way with Visio and Excel, and Coral certainly has the expertise in WordPerfect and Quattro Pro. This failure to convert to XML file formats is one factor in lowering our overall ratings of both suites. Unfortunately, Web integration is also quite mixetL On the positive side, Olfice XP offers new SharePoint Team Services, which provide a convenient intranet or Web-based site (it must be on a Window 2000 server with SharePoint Team services extensions) for sharing not only group Office documents but also group events, discussions, surveys, and other team schedules and information. These SharePoint sites can be edited in Front Page 2002 to provide a distinctive look/style. In addition, OIBce XP hasconnections to SharePoint Portal Server (different from Share Point Team Services), which offers indexing and Office XP, plus other document archiving capabilities.
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< HANDS O N > ONce susts slugfest 2002 Continuedfrom page 37
page size and common elementslike title. numbering, and other features;and, in general,very fi ne controloverhow your presentation wig appear online. As well, the Wizard is reliable and easy to use. In contrast, Office XP's PowerPoint offers limited control over Web output, with no t hing ma tching Co r el Presentations. Ditto for Quattro Pro over Excel in Web page output (Excel does, however, have more XML options), and on through the suites with Corel offering more Web output options and delivering HTML that is shorter and cleaner than its Office XP counterparts. However, neither suite can match a thirdparty utility called Click-to-Convert fiom Inzone Software (wwwdiddocoaverttom), which produces consistently high quality HTML output posing as aprinter option in any Windows program.
Cellahssahen Cogaboration has always been important in organizations. But now, with more people working in spoataneous, project-oriented teams, the need is even greater. As we have seen, Microsoft provides links to SharePoint Team Service and SharePoint
Server. Userscanalso find similar services fitr fee or for a feeonline. Microsoft also offers tight links to
Exchange, including messaging, public storage/archiving, and workfiows. In the latter two cases, caution is recommended as theseservices are subject to upcoming .NET and other Web Services changes. However, by putting the infrastructure for a meeting or a Web discussion right into Office XP's menus and t oolbars, Microsoft has certainly moved a step ahead in easing collaboration and sharing. But both suites offer a fairly robust set of collaboration services. Both allow users to share a spreadsheet, document. or database table (but not slideshows) for collaborative review, for comparingfiles or editing a common file. These review facilities inc)ude having a user list of who can accessthe document and with what privileges. The owner of the document can review all the changes and has several options for accepting and
How necessary is CorelDraw Essentials> By IazqaesSarveyer
CerelSrawEssea5als
orelDraw Essentials is a mixed message. On one hand, users are getting nearly all the goods fiom the CorelDraw Suite (but based on Version 9, one generation behind the flagship product Coral Draw 10). Corel has a deserved reputation of making its graphics programs easy to learn and easy to use. It has pioneered such innovations as context-sensitive right-mouse clicks and a property bar that changes the instant you select a new tool. Corel's dockable, hidable, and
www.corel.com
From CorelCorp.
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rejecting proposed changes. Microsoft tools do a better job of displaying confficts and this is nicely tied in with its team messaging and online collaboration services. Both vendors offer their own tools and hooks for third-party archiving, version control, and content-management programs. But in this arena, despite its pmprietary leanings, Office XP offers more tmn 2nd group collaboration features and convenience than Corel Office. CI
Street price:5150 Ovanriaw:UsingCorelDraw 9and PhotoPaiat 9 as its base,Carel hascrusted a programaimed at meeting thegrowing needsol digital camera usets and Webdevelopers for a pricethat is one.third ol the bestsbeet priceof its CorelDraw10mainstay.
Out ofthe bsx:Coral essentials installswith minimalfuss,2nd no rebootA good user'smanual offers'getting started exercisesfor both CorelDrsw and PhatoPaint but theyaresomewhat buried.Few
otheraidsfor newusers. Overall:The goodnewsis that Essentials hasnearly all the powerand usuability of CorelDraw2nd PhotoPaint 9.Thebzd newsis that, in mntrastto AdodePbotoshopBements,Coral hasprovided lit-
tle extrato makethesevuy accomplishedprograms moreaccessible to newdigilal cameraand graphics ttsets Thus,Essentials is abargain for the graphias sawy; but lar brandnewuses PhotoshopElements or UleadPhoto Impact might be abeer choice, tabbed dialogues have received the sin- Theyhavefewer features, but greater aids to learncerest form of fiattery: imitation by its ing 2ndeaseol use. Continued onpage40 Overall rating:4.1 outof 5
Next Detailedcomparison of thesuite modules.
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Ofgce XP, for example. have to manage hundreds of images.
Continuedfrom page 38
Adobe's Photoshop Elements also imitates this, guiding new users into using the pmgram effectively with its two new helper dialogues, Hints
CorelDraw Essentials users are not shortchanged on features. The major missing pieces are VBA macro support and the latest Corel Draw 10 feature set.
and Recipes.
Summary
competitors. And the thoughtfulness of the menu and toolbar flyouts make working with Corel graphic programs a very productive exercise. Time and again we' ve given Corel top marks for ease of use. But, on the other hand, Corel has made only small efforts t o i n tegrate the vector/illustration features of CorelDraw ' with the paint/bitmap photo features of Corel PhotoPaint. The two programs stand alone and essentially exchange images at the 6le import level. In addition, Coral PhotoPaint has the path command to draw vector curves.
For the legion of newdigital camerausersand graphic newbies, CorelDrawEssentials doesn' tgoasfartounlockall the goodiesaI/aiiable. Contrast t hi s w it h Adobe's n ew Photoshop Elements or jasc's Paint Shop
Pro (also priced around $150), which both have vector drawing commands as well as vector shape creations tools built right into their photo bitmap programs. And in addition t o having vector shapes, both pmgrams make it easy to
enhance the shapes or make them interact
with underlaying or overlaying bitmap objects. This integration of vector and bitmap graphics, so their use is nearly transparent to graphic designers and photo manipulators alike, is a major trend
CorelDraw Essentials has no su«h support tools. The closest are some of the automated help examples and the Help tutors and Quick Tours. But, unlike Adobe's Hints, Corel's tutors are not context sensitive or always open in task panes and windows. For the legion of new digital camera users and graphic newbies, CorelDraw Essentials doesn't go as far to unlock all the goodies available.
in 2D graphics.
%lays in Catuloraa Essealids
Unfortunately, Corel continues to dawdle with this, so users cannot get the neat cutout shapes or stylings of vectors as easily as users of Adobe or iasc products can. Coral is remiss on a second count. Adobe, Iasc, and Ulead are starting to beat Corel at its own game: ease of learning and ease of use. Coral pioneered the field with tutor and coach features. Corel's PerfectExpert has been imitated with task panes in the new version of Microsoft
But what a set of goodies. Coral Essentials is ahead of all the other mid-price programs for features. It has all of the masking, brush, and layer/object tools of Corel PhotoPaint, and all of the drawing, transformation, and text-manipulation tools of CorelDraw —albeit one version behind. In addition, users get two powerful utilities in Corel Capture and Cumulus Canto LE, the album features of which are great for digital camera and Web users who
Coral Essentials is distinctly a good news/bad news story that, fortunately, is weighted more heavily towards the good news. On the good side: users have access to almost all ol the features of Core!Draw 9 and PhotoPaint 9; the implementation
bene6ts from bug 6xes (really only a few) and notably faster performance; and the combination of better speed, power of a full graphics suite, and a price of $150 makes it good value. On the bad side: new digital camera and Web graphics users won't 6nd the learning tools that other software vendors are implementing. But r emember, both CorelDraw and Photopaint start &om a position of strength, being the easiest of the top-of-the-line programs to use. In sum, if you are a new graphics user
looking for good training wheds, you might want to try pmducts &om Adobe, Iasc, or Ulead.
If you don't need hand-holding, consider CorelDraw Essentials to be a bargain in 2D graphics processing. Ci
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Platform News Ma c i n t o s h
• Einux •
Wi n d o w s •
Pa l m
• Em e r g i n g T r e n d s
Windows XP preview Part 2: Features and functions highlights The intense commercialization of Windows. seenungly
Q Meerten Neilbron deluge of Microsoft h ype i s about t o ascend upon us. It will consist primarily of abstract an d c o nceptual notions, using terms like "eXPerience" and phrases like "enhance th e c o re
dependability." I predict that a cold rain of critical disapproval wiU follow the upbeat information in the Windows XP
affirmative carpet-bombing.
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vide eX t ra Profits to Microsoft, is also sure to irritate many In spite of these polarized views, many will not be able t o resist th e aUure of Windows XP. It's more powerful than the Windows 9x code it supersedes, more reliable, has several great new features and also looks pretty nice. The only thing missing is that new car smdL (OK, it's not the only
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The comp)aints will focus on v a r ious p a rt s of Microsoft's world domination strategy, like Product Activation. This copy protection scheme will be widely despised and ways to avoid it will be commonly available. Another round of criticism will focus
ByIuslnSiemens
designed primarily to pro-
Inlena
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System 9.2.1, one ofthe last Classic updates
tb' 8.)
In '
on t h e b u ndled a pplications, l i ke MovieMaker. Med iaPlayer, and Messenger, that are installed by default (even in the business-oriented Pro version) and can't be uninstalled gracefully.
In this second installment o f T h e Computer Paper's Wi n d ows XP Preview, we' ll take a hands-on tour of the changes in functionality, concentrating on what's new, and what's different. My comConriauod on page44
t
n late August, Apple quietly released System 9.2.1 on its Web sit e as a
downloadable update. The update clocks in at a rather large 82 MB, and far thosewith dial-up connections itmay just
be too large a download. Over high-speed DSL or cable connections however, the downloadtakes about 10 to 15 minutes.If you don't have the time or ability to download it, Apple will sell you 9.2.1 on CD for
$19.95 plus shipping and handling. Theupdate doesn't add a lot in the way of features but it does improve stability
when used as the Classic layer in 05 X 10.0.4.It also marks the largest cleanup Apple has done in years, with abaost every extensionupdated, and the networking in particular has been revmtten for increased
stability. The update also includes new ATI and nVidia drivers that improve 3Dperformance an those cards. Mac OS 9.2.1 marks the
first 9.x revision to require a G3 processor or betterto run. Just as 8.5 was the first
05 to require a PowerPC(much to the dis-
Intel hits 2 GHZ As usual, Intel and AMD have been busy this month. Here's what's new
T
he race to the I GHz mark was a hot contest. wit h b ot h I n tel (www.intel.com) and Advanced Micro
Devices (wwwamd.com) gunning for the prize. AMD eventually squeaked past Intel To be first over the line, but then settled back into a slower pace, with smaller
speed increasesalong the way. By comparison, Intel has been going full guns with its Pentium 4 line, heading to 1.5 GHz, 1.7 GHz, 1.8 GHz. and now hitting a whopping 2 GHz. At the time of writing, AMD was still topping out at L4 GHz with its desktop Athlon processor. The question in the minds of
many, however, is one of perform88 ocIcnER zeal THE EDMPU TERmPER GREA TERTazaklo Eamon wwwmnsdsaxnputes.mm
ance: even with a 1.4 GHz processor, the Athlon was doing an adequate job of rivaling the performance of the fastest Pentium 4 chips available. That may be one ofthe reasons that the hype around breaking the 2 GHz barrier is far more
may ofQuadra and Centri s users), 9.2.1 marks the end of the line for some popular models,such as the 75/85/9500 series. OlderMacs that have been upgraded to a G3 butdid not ship with one are technically barred from running 9.2.1, but some third parties plan to release patches for their upgrade cards that will allow the updateto instalL We recommend that the update is most important to those with newer machines, or those running 05 X.
low-key. The 2 GHz Pentium 4 still uses the
Apple dropsTdeniom powergook prices
0.18-micron manufacturing process used for previous models in the Pentium 4 line. The 2 GHz version of the Pentium 4 makesuseof the microPGA 478 socket, or Socket478.Compared To theolderSocket 423 (also called FCPGA 423), this socket features 55 additional pins —even though iYs a smaller design — which allow more power and grounding to achieve even faster speeds down the road. C'oniiausdon page 50
Continued on page54
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a PLAT FOR31 NEWS > dow borders and buttons in the new XP Theme all look more three-dimensional. You won't mistake this for any previous version of Windows.
Windows XP ptnvinw Continuedfrom page42 m entsare based on Release Candidate 2 (RC2), the most recent build available at the time of writing. The anal article in this series will cover upgrading, &om system requirements and setup to customizing your conaguration. By the time Windows XP is released on Oct. 25, you' ll have all the information you need to make your decision.
There is a dramatic change inthe modelofwhat theStartMenu represents and how it works. As these visual enhancements require more screen real estate and colour depth, the minimutn resolution is now 800x600, and the minimum colour depth is 16-bit. The new backgmund images are visually spectacular. As with most of the changes.
A new prelly face The Erst change you will notice is the new design, or "dazzling new look" Icons, winm wc wc F cornrm Ho
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p eople who a r e n vwt 0 c oc a
unhappy or uncomfortablecan return to the previous design with minimal elfort The theme selection list pmmises to provide more themes o nline, bu t n o n e were available during our testnlg. In s ome cases. with the Start Menu for e xample, i t' s
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hard to separate the design update from the new functionality. There is a dramatic change in the model of what t h e Start Menu represents and how it works. Since the introduction of t he Start Menu i n Windows 95 , I ' ve
used it for primarily for the cascading list of installed software and the list of recently used documents. n curn c The n e w S t art l a lmfam ln Wi a dous XP . Menu consists of two columns. On the left, beneath t h e o m n ipresent I n ternet feature. Control Panel. Help and Scarc links are at the bottom of the right col; Explorer and Outlook Express launch umn. Shut Down and Log Olf are button buttons, are shortcuts to the last Eve in the bottom border of the Start Mend applications you used. At the bottom of (and that's a good thing). this column, in what looks like a design If you feel that your computer looks liktI afterthought, is the All Programs button, a disorganized mess, Windows XP wali which cascades out to present the familiar make it look less cluttered and mora list of installed software. o ganizect By default the only desktop icos In the ri@t column are links that open is the Recycle Bin. If the software you install the default document storage folders like adds an icon to the desktop, it will be auto-' My Pictures, My Documents and My matically removed if you don't use it Computer. Xp Pro users will End recently A new grouping feature on the taskbar used documents, but XP Home users will Continued onpage46 have to dig into the properties to add this
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organizes the multiple Word documents or internet Explorer windows you may have open. However, the cleanup isn' t always useful. For example, in the XP Control Panel you must navigate thmugh
a level of grouping icons before getting to the real controls. Of course, you can reset it to the dassic control panel functionality. Before you do, be sure to check out some of th e wizards that simplify Windows' configuration tasks. I nterestingly, although th e M y
Computer icon doesn't appear on the desktop with the new Start Menu, if you revert to the classic design, it returns. At the other end of the taskbar from the Start Menu, the System Tray has been 'renamed the Noti6cation area. As part of the clutter-removing initiative, only active
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messageswill appear. You' ll see icons to let you know the status of your notebook battery. or to let you know you have new Hotmail. or have received a Messenger message. These settings are customizable on a per icon basis, so you can have the familiar volume control always present if you want, but it is no longer there by default. Folder Explorer windows also have new organizational capabilities. New customized folder types, like Photo Album, Music Album, and Videos, each contain specialized features. Folders display thumbnails of the files in the folder. If the folder contains music files, a thumbnail of the CD cover art is displayed. The View menu's Small Icon option has
been replaced by Tile. This worthwhile update combines a representational icon with the file information seen in Details
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Folder Explorer windows have a newtask paneprovidin g accessto frequently used capabilities that are particular to the files in the folder. A new Show In Groups feature organizes the iles according to the selecting sorting order. Each gmup has an easy-to-spot heading like Today and Earlier this Week in date order, Movie File (MPEG) in 6le type order, or Wallfiowers or REM when sorted by artist. There are also many more column options in the Details view. Folders mntaining imageshave a Filmstrip View to
display a selected image at large size and thumbnails acmss the bottom, resembling a filmstrip, for navigation. Folder Explorer windows have a new task pane pmviding access to Smluently used capabiTities that are particular to tbe files in the folder. For example, a folder with music files ripped from a CD has one-click task links to play all files, copy the files to CD, or shop for more CDs. Many of the contextual capabiTities available &om the right-click menu are now also in the task pane. One of the most signi6cant new abilities is the integrated CD recording utility. Afier you have ripped an audio CD onto your drive, go to the folder containing the files. If you have CD recording hardware
in yow system,you simply click the Copy All Items To Audio CD task link, insert a blank disc, dick record, and a few minutes
later your new copy pops out (Isn't it interesting howmpying is lessof an issue when it's not Microsoft's intellectual Connnued onpage4S
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< PLATFORIII N EWS w TRflndataa XP preview Continued frompage 46 property that's involved?) It's equally easy to copy yow own documents or other files. Right-dick to send folders or 6les to a temporary folder, and then put a blank CD in the drive. Thetem-
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and is too fuU of ads to have my unquali6ed support, there is a lot to like. It ripe CDs into WMA format, downloads track info, and is a generally functional media device. Since it automatically creates folders, adds album art thumbnails and gen-
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Windows XP does not include the WebTV for Windows client that was in Windows 98 and Windows Me. I expect That functionality to eventually reappear in the Media Player. lf you share your computer with other users, you'6 want to check out the multiuser functions. Used with the NTFS 61e system, you' ll be able to keep your IUes and folders private fium other users of the same computer. Windows XP starts with the login screen, and multiple users can have active sessions, making switching users as easy as switching tasks. There are many differences in system con 6guration f unctions, an d u sers
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upgrading &om Windows 98 will suffer through some frustration while they sort out the changes. I' ve found learning how to add and configure hardware in Windows XP to be
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to start digitizing my considerable CD collection. WMPB does not i nclude a D V D decoder (you will need to purchase a DVD decoder pack I'rom a third-party software vendor), but it does integrate DVD playback functionality for your
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release of Windows will centralize the many properties, settings. and configuration options. Even though most items will be found in the. Control Pand, for others you must right-dick My Computer and select the "manage" and "properties" links. Many settings require navigation thmugh multiple dialogues, tabs, and buttonsthat say "advanced." There are snfi multiple places to change most settings,
and similar items may be in widdy separated dialogue boxes. I' ve given you a quick tow of the highlights, but rest assured there's lots more to discover in WindowsXP. Ci Msaiten is ge author ofiffottet Windows9S/98 V/sita//y (IDG)and hssbeenbeta-testing XPsince September2OOO.Hecan bereachedat msartenINheilbran.cam.
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Alhlos hRElwo Tears AMD markedthe second anniversary of the introduction of its Athlon pmcessor
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Previous speeds in the Pentium 4 line will be available for both Socket 478 and Socket 423, but new processors will come out in Socket 478 only, something that may aggravate Pentium 4 early adopters who were hoping t o u pgrade their processor down the road.
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< PLATFORM N EWS w Intelhl1820313Ccnlinuedfrom Page50 on Aug. 20. This date comes hot on the heels of a July 31 announcement that the company's Dresden fabrication plant had shipped 10 million Athlon processor dies. With an industry that is 'often very fick-
le in its tastes, both milestones are worth noting, especially considering the fact that before the introduction of the Athlon,
some people were finding it bard to take AMD seriously as s potential rival to Inteps industry dominance. AMD is celebrating the second anniver-
Ultimate DDR
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sary of the Athlon with the introduction of a newer and faster version of the mobile Athlon 4. The new 1.1 GHz processor, along with AMD's 900 MHz mobile Duron. will be integrated into Compaq's Presario 1200 notebook line. The 1.1 GHz Athlon 4 is being intro-
ANDi l
duced at h price of US$425 each (in 1,000unit quantities), and the 900 MHz mobile Duron will be US$130 each (also in L000unit quantities),
OesktopOurenRils IONX In addition to the new offerings to the mobile world, AMD has announced a faster Dumn for the desktop, which marks the first timea budget-oriented consumer pmcessor has cracked the I GHz barrier. Although the processor fits into the same socket as the other Athlon and Duron models, the I GHz Duron is built around s new core, known as Morgan. The Morgan core features new multimediaenhancements aimed atusersinterested in digital photography, music and
Internet multimedia, and supports the Windows XP operating system. The processors will ship at a price of US$89 each (in 1,000-unit quantities). 0
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The recommended system requirements for the Millennium G550 are a Csssds Computer6 Elsadacnies Ine. Mslkhsm, Ontario Tsk 005-048-0888 hup:I/waw.csnsdscompuism.cern
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4 PLATFORM N E WS e Apple news Continuedfrom page 42
now work in 6.1. Also, the 6.1 release is more crash resistant, and allows increased user customization of the interlace.
modelwith 256 MB RAM and a 20 GB drive is now $4,599, down from $5,199. The new prices make the Powergook G4
Apple has deci ded to try to boost Powergook G4 sales by dropping prices-
much moreappeal ing to consumers. but from a technology standpoint,Apple hasto
effective immediately —at all authorized Appledealers.At the same time, however, it has stopped the free CD-RWpromo. So, if
0» theemailside,many majorbugs have beenfixed and the new ciientincludes support for multiple POP and INAP accounts, mailrules on both POP and INAP, and the ability to look up addresses in a company LDAP senler. OveraI L when we tested Netscape 6.1 it didseem much improved over 6.0 and even a bitfasterthan 4.7.8,butasto whetherit
do somethingwith the specs soon or risk fail ing further out of date. Now that the free CD-RWdrive promo is over, Apple must ensurethe next-generaffon G4 Powergook has an internal CD burning option like the new igook.And while they are at it, the video card in the Powergook G4 is now morethan 18 months old, an eternity in the computer industry.A new model could
you need to burn CDs, the money you now save purchasing a Powergook will have to
be spent ori a CDburner. Atthe low end ofthe Powergook 64 line, the 400 NHz model with 128 MB RAN and a 10 68 drive has been reduced to $3,399 from$3,899.Atthe high end,the 500 MHz
NB— Would you like to be able to just waik outside and pick vegetables bosh
is up to the userto decide.
Hardwarogreeaapo By the time we return nextmonth, we hope 05 X 10.1 willhave been released and we will be able to tell you all about it. However, Apple may choose to push the stated release date of "sometime in September" right up to our deadline so we' ll have to see. Also on the horizon is the Apple Expo in Paris. which opens with a keynoteby Steve 3obs on Sept. 26.Apple
announced will once again return to the old prices. In the meantime, if the current Powergooks have what you need, now is a greattime to buy.
from the ganjen whenever you need them? This site aims to be a grassroots esourceforinformation about the basics of backyardorganic gardening. It's one way to get started, and if you're successful your vegetables wig be free of chemicals and poisons. From preparing the soil and makingcompost,through guidesto growing fruits, vegetables and herbs, to recipes and kids' projects, this site provides a healthy compost heap-sized resource for the starting-out organic gardener.
fgeiscapa6.1avagable Netscape (wwwnetscape.com)has released a new version of its next-generation browser, and it fixes many of the glaring bugs in the 6.0 release. After trying 6.0, many users returned to the 4.7.x version due to stabil-
casseww Aele 1114I to OPIN I I IS-I lol
Cubeownerstake heart,even though itwas a commerdal failure, it was an amazing
hardware at the Expo, which will instead be focused on X 10.1 and iDVO 2.
machine and certainly one of a kind. Who
One finalnote:some ofyou may know that I am a big fan ofthe PowerMac G4 Cube. I was immenselydisappointed when it was
knows,in a couple ofyearsitcouid even be a collectors item. CI IusgnSiemensis a Macintosh ITspecialisi based in Vancouver,B.C.Hecan be reached at jsiemens1 9mac.com.
5
WE F I X A N DS U P I M R A CBE O L C) C O M P U T E R !
ICTX LW
srssras
-moe Newlsgend@tcckeccmplser.corn
seemsthe Cube has received some recognition after its death, from the New York Museum of Modem Art. On Aug. 17, the museum announcedthatithad acquired a G4 Cube for its industrial design collection, along with several other Apple products, including a 22-inch Cinema Display. So
MOMAimmortallzes 64 Cube
finally has a worthy update on its hands. On theWeb side,the new Netscape browser is more standards compliant, and many sites that didn't function properly with 6.0
2800 14lh Ave. Unr 11. Moehcm L:1905) 479-S922,(415)738-8822 FAX',(905) 479-8997
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hastold everyone not to expect any new
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SoftQuad fits Corel's master plan XML central to cross-media publishing vision ay TomVanaos oral Corp. (wwwxotel.corn) is investing in its future. Last year it acquired a well-known set of graphics tools —Painter, Kai's Power Tools. and Bryce 3D —&om Carpinteria, Calif.-based MetaCreations Corp. In July, it picked up Dallas Tex.-based Micrografit Inc. in a stock swap, then in August announced plans to acquire TorontobasedSoftQuad Software Ltd.
"Whatpeoplehavetodayare multiple production lines. They aredoinga Webpresentation, a paper presentation or going from textto audio output.And the problem is guaranteeing thequality ofthe content when you go fromone medium to another." The acquisitions are part of the longterm stratelt Coral's chief executive and president, Derek Burney, outlined for investors and journalists in January. The
three phasesof the plan include upgrading its product line (CorelDraw and WordPerfect) and releasing new versions of Corel KnockOut,' Corel Painter, Bryce and KPT;expanding the scope and flexibtTtty of the products with key acquisitions; and seeking out new acquisitions and markets in which the company can leverage its strength in graphics and
design. The strategy appears to be working, as
"I did look carefully at the SoftQuad acquisition and I think it is a great fit and it is an important move for them," says Rita Knox, an analyst with Stamford Conn.-based Gartner Group Inc. "What
Corel's second quarter results for 2001 compare favourably to those of 2000. Revenues this year represent an 11 percent increaseover revenues Corel posted for its first fiscal quarter of 2001.
people have today are multiple produc-
Crosaanetfiapuhfishing In describing the acquistion phase of the strategy, gurney says. "what we wanted to do was not only have our applications running on the Web, but also to give our customers the abtTtty to create content
that would fit on the Web. "While we have added more Internet support to our applications so you can publish documents to the Web, what was lacking was the ability to publish those documents to the Web in such a way that it would be optimized for the Web." Corel calls this cross-media publishing: exporting content created in any one of Corel's programs to other formats without losing any richness or complexity. This means the same content can be viewed on everything from a common Web browser on a laptop to a Palm handheld, BlackBerry, Windows CE-based device,orWeb-enabled cellularphone. At the same time. the content can also be interactive, allowing users to navigate
withi n Web pages and documents. This would be especially welcome for content creators looking to push interactive maps and catalogues onto small, handheld devices. Corelsaysthe best way to achieve this is to enable Corel's products with XML (extensible markup language). The SoftQuad acquisition gives Corel the XML expertise it needs. SoftQuad, which gained prominence for its HTML editor HoTMetal has become one of the best known developers of XML tools. Its
XMetaL application suite has won a number of awards.
"The bestpiece oftechnology forsharing information over the Web is XML," Burneyadds."And sinceWordPerfectisan XML (editor] and Draw can understand XML it was a logical step to get further into the XML space and the XML editing market. And SoftQuad fit well into that strategy." Kevin Restivo, an analyst with Torontobase International Data Corp. (Canada)
and Corel watcher. says the SoftQuad acquisition fits well with Coral's plans for long-term growth and accessing new markets, such as graphics and content creation tools for the enterprise customer.
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tion lines. They are doing a Web presentation, a paper presentation or going from text to audio output. And the problem is guaranteeing the quality of the content when you go kom one medium to another. Having tools where userscan create the look and feel they want and then take that look and feel over to a new media is going to be very important." Corel's earlier acquisition of Micrografx Inc. also fi t s i nt o t hat s trategy. Micrografx's strengths in the graphics market complement Corel's, and as Corel pointed out when it announced the acquisition. it intends to devote more resources to Microgralx's enterprise process management 4vision, thereby building another tool for its cross-media publishing vision. But Coral is not the only one looking at this new Web-enabled publishing and content delivery market. Adobe Systems (www.adobe.com)has for some time been promoting its concept of network publishing, an idea similar to Corel's cross-
media publishing. IDC's Restivosays Adobe is the 800-lb. gorilla Coral is going to have to face in this market. Kevin Dunal, managing director for Adobe Systems Inc.'s Toronto-based Canadian operation, saysAdobe's popular design and content creation tools are
already Web-enabled and capable ofproducing content that can be exported to any kind of Web-enabled device. Continued on page60
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Con/limedfrom page 58 And Adobe recently announced a PDF reader for the Palm OS. The company believes its popular Acrobat PDF creator and reader software is the platform that can ddiver rich media and content to Web-enabled devices. But Corel's Bwney says his company has an advantage because the content created using Corel's products is platform agnostic and does not require something
like Acrobat Reader to be viewed. Adobe's Dunal counters: "We refer to our products as a publishing ecosystem and w i t h pr oducts l i k e A c robat, Photoshop, illustrator, InDesign and GoLive, we have a complete (publishing) solution. And a number of those products are the essential items for designers both in print and for the Web. We don' t see Corel as a competitor because we already have au the tools that work together." Cl
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LotusLearuiuttSpace5.0 debuts IBM Nindspan Solutions (wwwibm.cam/mindspaa) has announced the availability of
Lotus Learningspace 5.0, its e-learning platform. LotusLearningspace isa Web-based system forblended and coUaborative learning. This new version offers enhanced real-time collaboration, and increased support for LotusNotes and Lotus Domino users.It also allows users to incorporate new and' existing course material from content vendors, including Smartforce, Skiesoft, and ThompsonCorp.'s NETg.Custom content and curriculum development isalso available Bom IBN Mindspan Solutions.
www~ e t .ca Toll Free: 1-877-869-9852
Accor ding to IBM, key features of Learningspace 5.0 incWde redesigned,customizable interface with more pervasive, collaborative tools so students can easily chat, share documents, and send email to classmates and instructors; the ability to record
Ool your FREE pooxmogeooTean '
and playback live sessions; and the option for break-out sessions during live virtual classes. Administrators can set up automatic emailnotificauons forsuch events as enroUmentor server maintenance,and are able to take advantage ofimprovements in the
newer versions of Microsoft SQL,Oracle, and DB2. It will be available in two versions: the Core Nodule, which supports delivery,
tracking, and management of online, seif-paced learning and provides the infrastrucYoo oolhg ogg kmm Ehmlhg hl ovliahkghgoggl kgEogm
ture to manage learning initiatives of any size; and the Collaboration Module, which extends the Core Module with discussions, live real-time virtual classrooms and builtin awareness,and instant messaging. Lotus LearningSpace 5.0 is expected to be available for download by press time. Pricing is available from the Passport Advantage II Program (wWw.lotus,com/passpod).
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Intel' Pen)Ibm' III Processor 650MHz
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Connectivity information sites
t
n the course of our research on the state of connectivity, we cameacross many Web-based resources.Following are some ofthe most usefuL
USB 2.0 • USB ImplementersForum Inc.:Indudes FAQ and excellent
Web-basedmessage board forproblem solving. www.usb.org • AboutPer ipherals,USB Workshop:A massive commercialsite with lots of excellent information. www.everylhingusb.com
IEEE1394 • AppleComputer:Informationfrom the company thatdevelopedthis technology (and recently won an Emmy award for
it). www.firewire.cor n
• IEEE (Institute of Electrical and Electronics Engineers Inc.): Unfortunatel y, IEEE charges forits open standards; a PDF
copyofthe 1394 spec wilirun you about US$160.
wwwzayanfetom/p)394b. • FireWire Watch: Operated by Real Progress LLC, this is a good listing of all types of FireWire products. www.iw-welch.corn IREE 802.11 • Wireless Ethef net Compatibility Alliance: Members include 3Com, Cisco, IBM, InteL and Microsoft. Site includes severalgood FAQs, a glossary,and a selection ofwhite papers. www.wbg.org
• Wireless LAN Association (WLANA): This is a more generic trade association. The site features an excellent collection of papers, especially on IEEE 802.11. wwwwiana.com • Wireless-Nets Ltd.: This site, run by Jim Geier, consultant and author of books on wireless networking, offers a large
collection of articles, a glossary, and a free newsletter. wwwwireless-nets.com.
Biuehegl
www.lese.ofg • 1394 Trade Association: Masses ofFAQs,links,specs,prod-
uct lists and other info. (The headline proudly proclaims: "Agereto drop out of USB 2.0 products." Who says USB 2.0 and FireWire amn't direct competitors?) www.13941il.ofg
• P1394B (Gigabit 1394): Site has more information than any sane person would want about the next-generation 1394
spec.
AVI clips using a CD-Rburner... or shell out for a DVD recordable drive. While the costs ofallthese components tend to add up (the 60-minute DV video cassettes costa painful 115 each), there's no question that this technoiogy has arrived, allowing anyone toset up the equivalent ofa professional
videoediting studioatavery manageable pri ce,
• The Official Bluetooth Website: This site is the place to go
for definitive information. Includes technical papers, press releases, product lists, and even an elaborate multimedia
biography of King Harald Distend. www.bluelooih.corn • 'Bluetooth SIG: A bare-bones support site forSIG member companies. www.blueloolh.org —Frank Lenk
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process, using any of the supplied software applications. However, both transfer and editing demanda fairbitof computing power.We'd recommend thatanyone planning to do a lot of videowork startoffwith atleasta 1 GHzsystem and a 60 GB hard drive... and Rgure on adding another hard drive at the earliest opportunity. Note that you'll also want a video output deviceof some sort. PC graphics cards such as the All-in-Wonder series from ATI Technologies Inc. include video output, and would make it easy to record your finished creations on a conventional VCR. Alternatively, you could store
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and without particular technical know-how.
Theconvenience and superb image quality of a device like the Canon ZR25MCare highly seducti ve. Couple that with the ability to do
totally lossless editing. and you' ve got the beginnings of a desktop video revolution. —Frank tenk ' Prong note:AsCanadian prios were notmsilsblc st presstime, prices
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Tech Enterprise Tec h n o l o g y
So l u t i o n s f o r Sma l l B u s i n e s s •
Co n n e ct i n g H o m e ff t W o r k
Moving on up
Retailers urged to look beyond online profits
ASPs offer small businesses the IT toolsets enjoyed by larger enterprises without the high capital and maintenance costs
NEWYORK—Figures released in late August show that 60 percent ofbricks-and-mortar
retailers in the U.S. are judging their online successpurely in terms of their sales and profits, and are ignoring other nontrans actionalaspects of their onhne pres-
ly TemVenells t's taking a while for the application service provider (ASP) concept to catch on with small businesses even though th e r ationale underlying the ASP modd is straightforward and
I
ence. The research, from Jupiter Media Net/ix'
(wwwjmm.com), concludes that the actual return on investment (ROI) for many "conventional" retailers choosing to advertise their presence online is up to two-thirds higher than they actually believe. The mportconfirms fi gutes released by the research fi/m's European operation, Jupiter NMXI, in early August, which found that European firms are making similar mistakeswhen it comes to measuring
compelling. Most small businesses understand the economy
and convenience of "hiring out" for a range of services, like quick printing, photo-
copying, and bulk mailing. An ASP extends that way of doing business into the information technology realm. Largercompanies already recognisethe benefits of ASPs, and most of the prominent ASPs have succeeded by offering
online metrics.
market has become increasingly aware of
large-scale solutions for customer relationship management (CRM) or enterprise resource planning (RRP).
the small business sector over the last 12 months or so. "First-generation applications were SI(owing small businesses to get online,
Over the last year or so, however, many smaller Canadian businesses have started to take a shma to ASPs, and ASPs, in turn, have started to focus on how they can better serve smaller operations. Jon Gibe, an associate analyst with the business-to-business commerce gmup at New York-based Jupiter Media Metrix
developa Web page,and build transactional capabiTities,u Gibs says. "Now you have a second generation of applications being offered by small business ASPs that are much more aimed at working with the internal processes of a business to help that business develop faster and to better compete with larger players."
Inc.(muvlmm.mm), has seenhow the ASP •
"If you measureadvertising purely in terms of clickthroughs, you're missing out on a lot of relevant metrics."
wgmaller companiesare discoverin g thatthey cangetthe solutionsthey needwithout havin gto makethe huge investmentsin buyingthe
In the European research, analysts found that many advertisers are now au but ignoring the Internet. thinking that the ROI levels are lower than they really are.
actualsolution."
Steffan Engdegard, Jupiter NMXrs
European and advertising and marketing analyst, said that many consumer brand ownersam being put off using the Netas another advertising medium, when, in fact,
According to a recent Jupiter Media Metrix study, Pro fiting from Small Butimsts, many of these ASPs are otfering Continued onpage 66
Comtimusdonpage74
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ntssgngnn up a variety of Web-based applications, including instant massaging, Web mail, calendars, and task management. The reason smaller businesses are turning to ASPs for these solutions are not too hard.to understand. "Smaller companies are discovering that they can get the solutions they need without having to make the huge investments in buying the actual solution," says Marilyn Beaton, business development executive for ASPs and incubators with
Plains, Microsoff, and Impressa applications. fohn Bush, chief solutions oflicer with Ascends, says that when customers log onto Ascends's site, they have a customizable workspace. They can access Great Plains Siebel's Front Office (sales and marketing, customer and field service. and call centre services), Microsoft Exchange platform, Microsoft Office 2000 applications. and hnpressa BizGear Web design and hosting platform. CUents can choose which applications they need immediately, then add applica-
IBM Canada Ltd. (www.ibm.corn) in
tions and services as they grow. This
Toronto. "It allows them access to fairly sophisticated applications that, in most cases. if they were to buy them, install them, and run them would be prohibitive. With an ASP, it is easier for them to deploy these kinds of sophisticated applications while getting the same competitive advantage out of the tools that the larger companies get."
allows them to better manage IT costs and more efFectively plan long-term IT infrastructure needs, Bush says. Ascenda users can set permissions for various services, so someone in sales. for example, might be aUowed access to pmductivity and CRM applications, but not Web design or hosting applications.' Ascends's long-term goal is to become something of a portal, offering business information, news, and services that can be customized by users. As an example, in subseqvent versions of the Ascends solution, small business users could have instant accessto email without having to go into the email application. T omnto-based Co n exys Cor p . (wwwmaelysmm) isoff'eringanASP-basedset
Continuedfrom page 64
Sca)3bleptSdtttffrigf In March, the Toronto-based Ascenda Inc. (wamnxeada.mm) launched its set of solutions, called a-services. which give small and mid-size Canadian businesses access to a set of hosted pmductivity, e-commerce, and e-presence tools using Great
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of integrated voicemail, Etx, and email communications tools, called iComMand, that can be accessed on the Web and by phone. "It is targeted to benefit the slnaU business and SOHO (smaff ofgce, home offf cej user, because when you have a small organization, paying for things like email, voicemail, and fax services can be verycostly,"saysjoanne Iarreff ,director of marketing for Concxys. "The iComMand service allows you to pay for just one service instead of three."
phone service "reads" email using text-tospeech technology. Companiespay a monthly feeof$14.95 per user, which includes up to 20 minutes of inbound and outbound telephony and 20 MB of storage space. One of the early players in the smag business ASP market is San Frsnciscth Calif.-based BigStep (wmxbigstep.corn), which hal offered ASP-based e-commerce solutions to smag businesses since 1998. BigStep Basic (US$9.95 per month) includes instructions and templates for designing a Web site, tools for online customer surveys and creating mailing lists, and 12 MB of storage space and site host-
By taking theASProute,many ofthese companieshave opened upwhole newmarkets for themselves, reaching businesse sthatmay havewanted to use their solutions but foundlicensing,setup,and maintenancecosts prohibitive.
ing. Bigstep Professional (US$24.95 per month) includes up to 10 secure email addresses, greater site customizability, toolsto track customer movements on the site, and improved communications tools. BigStep Advantage (US$54.95 per month) is designed to help increase trsfffc to ecommerce sit es. It includes a Search Engine Manager for submitting a site to over 100 popular search engines and tracking their effectiveness in directing tra16c to the site. This monthly service includes more storage space and advanced Web site design tools.
The voice service allows phone messages to be forwarded to an individual user's cegular, home, or work phone. The fax service allows faxes to be viewed as picture 6les or delivered as emaiL A uni6ed mbox allows customers to manage the different services remotely, as welL And. for those without Internet access, a
fromshrinlurap 1915P A growing number of established soft-
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management. and SharePoint Team Services for creating online workspaces. Monthly fees for bCentral.ca services range from US$29.95 to US$49.95. (Canadian pricing will be available later this year.) Not to be outdone, Redwood Shores,
creation and hosting, business email, and marketing support. Included with these are tools for site management, traflic monitoring and building, a List Builder to help better understand who their online customers are, a communications centre to manage emaiL online calendar and file
Calif.-based Oracle Corp.(wwworacle.mm) has released its own suite of online serv-
icesfor smaubusinesses.The Oracle Small Busineas Suite uses Oracle's NetLedger solution to pmvide companies with fewer than 100 employees tools to managebusiContinuedonpageaa
companies have opened up whole new markets for themselves, reaching businesses that may have wanted to use their software but found licensing, setup, and maintenance costs prohibitive. In early July, Microsoft Canada Co. (www.micros oftcom) launched bCentraLca, an integrated set of Web-based software services that are supposed to help smaller companies better manage day-to-day business processes. The bCentral service was first launched in the United States in 1999 and Canada is one of three new international subsidiaries for the service. RahulSharma, marketing manager for bCentraLca with Microsoft Canada Co. in Mississauga, Ont., saysthat the Canadian service was launched because of the strong interest Canadian businesses showed in the U.S. service. Microsoft decided it would be best to create a Canadian-based bCentral service, with content specific to the needs of businesses in this country. That content is provided by a number of Canadian companies, including CanadaOne.corn, MyWebCA, Signform, Vubiz, and Worldbid, covering information on sales. marketing and strategy, accounting and fi nance, electronic government forms, online training and elearning support, and customer referrals. Sharma says the three pillars of bCentral.ca's services are building and maintaining a Web presence, increasing marketing effectiveness, and managing and better communicating with online customers.
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employee bank accounts. Paymg reports and stubs can be printed directly by the business, and the system can help prepare government forms and T43 during tax time. In the futufe. ASPs will not only olfer a broad-based set of productivity tools and solutions, but more specialized applications, too. And Canadian businesses are poised to be among the biggest beneBciaries of this continuing evolution. According to the Boston, Mass.-based Aberdeen Group Inc. (wwwabefdeen.com), Canada will become one of the biggest ASP markets behind the U.S., Japan, and Germany. Worldwide. the Aberdeen group expects ASP revenues to grow about USSI6.1 billion by 2005 from the current US$3 billion expected this year.
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How private> Not very Freetool assessese-commerce Web site privacy practices Sy TomVenelis
The tool gives an overall picture of a company's privacy policies and offersuggestions to improve consumer privacy protection.
y failing to protect the privacy of personal information, Canadian businesses have allowed e-commerce to stall and have turned away
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online customers in droves. These were some of the provocative remarks Dr. Ann Cavoukian, information and privacy commissioner for Ontario (www.ipc.oh.cs), made at the launch of the Privacy Diagnostic Tool (PDT), a series of tests that evaluate a company's privacy practices. The PDT — which was designed by Cavoukian's commission with help I'rom Guardent inc. (www gusrdeatcom) of Walt ham, Mass., and PricewaterhouseCoopers (www.pwcgcb8(.corn) in Toronto — is ofFered for free to businesses. The tool h elps companies assess whether their information-management practices are privacy-friendly and conform to the fair information privacy practices that have been adopted worldwide. The PDT tests several areas including accountability. consent, accuracy, safe
guards, openness. and individual access. It then IP'ves an overall picture of a company's privacy policies and o&ers suggestions to improve consumer privacy protection. "The tool is to help a company get itself sorted out as to where it should start, what it has in place and what it does not have in place," says Michael Deck. privacy director for with PricewaterhouseCoopers' global risk management services in Toronto. "It is not intended to be an in-depth analysis of your entire privacy operations. It does not tell you if you are in compliance with any particular [privacy[ act or legislation. It is intended to get businesses oriented to what the best [privacy[ practices are so they can get a handle on what to do next." Cavoukian notes that "pressure is mounting on a daily basis for companies to protea people's privacy. It is no longer business as
usual. Privacy and the public's response to Companies have often failed in their mandate to protect people's private information, says Cavoukian. As a result, people have begun to boycott online commerce because they don't trust many businesses to protect or stop the misuse of their confidential information. And when consumers must provide private information, many simply outright give false information.
"Eight y-fourpercent ofInternet users say they now refuse to provide information because they are unsure what it will be used for." In March, Statistics Canada found that consumer purchases online accounted for less than .01 percent of all personal purrhasesofproductsorservicesin 1999.This amounted to some $41 7 million generated through online purchases. By comparison,
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the total personal expenditures in Canada for 1999 came close to $570 billion. "Consumers are no t h appy," says Cavoukian.uNinety percent of consumers say they want control over their private information and 84 percent of Internet users say they now refuse to provide information because they are unsure what it will be used for." In response to this stalling of online commerce, federal, provincial, and territorial ministers met in St. fohn's, Nlkl, in late May to discuss actions that needed to be taken to protect consumer privacy when online. It was recommended that legis)ation and policies in this area be updated and harmonized aaoss Canada. and partnerships between governments, businesses, and consumers identify best privacy practices. And in March, Ottawa-based Canarie inc. (www.cansrie.ca) announced it was offering more than $200,000 for the Canadian Online Trust Project (COTP), the purpose of which is to help boost consumer confidence and thereby give a boost to e-commerce in Canada. Ci
privacy is becoming a keyissue."
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ham. Mass., Asta Networks (wttwasraneT works vcom) of Seattle,Wash., and Mazu Net works (wwwmmuneafmrks.corn) of Cambridge, Mass., all of which currently offer DgoS pro-
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turn an organization into an unwitting par-
Justvisitwww.canadacomputes.corn
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Battle of the Internet boxes The phone and cable companies continue their campaigns for the hearts and minds of those seeking an enriched online experience race yourself: Bell Canada and Rogers Cable are about to wagewar in your living room. The prize:
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mastery of the mythical place where consumers' get all t heir TV, broadband Internet access, telephony, and anything else kom a single in-home device, all
thoughtfully provided byyour local cable TV or telephone company. The weapon: all-in-one devices; the Swiss Army Knives of borne entertainment/communications
tech nology.
Both Bell and Rogers have come up
with their own convergent devices. Bell' s is called the Combogox, while Rogers' is the Triple Play. Some time next year, these devices may
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start turning up in Canadian households, accompanied by the usual onslaught of marketing seduction we' ve all become accustomed to. (Though TCP requestedinformation on whether these deviceswould be apus?able ro cable users in regions ncr served by
Rogers,or if comparable devices would be available from other phone companies, we did nor receive an response by press time.—Ed) So what's in the box? This depends on whose box you' re looking at.
Bell otmbeBDR The 'ComboBox is a set-top box that sits on top of your television. Its job: to deliver Bell ExpressVu satellite TV and Bell
Sympatico High Speed Edition DSL serv-
Ar e you 8 fans?
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Granted, neither device is available yet. but with the Combogox slated for a 2002 rollout, and Rogers already testing the Triple Play in 50 households in the Ajax and Pickering regions of Ontario, it' s worth considering now. First and foremost, consider why you might want a convergent device. For instance, if you really want to be able to do everything from the comfort of your easy chair, then the Combogox makes sense. But if home networking is a nut you want to crack, then the Triple Play is a better bet. Then there's cost to consider. I'm not talking about the actual device cost: that hasn'tbeen revealed yet by either com-
tionality is key to selling people on the ComboBox." —Glenn Ward Be8 Canada ice to your television. Throw in a wireless keyboard and a remote control, and you' re completely wired to the world. The ComboBox lets you watch TV while waiting for email, engaging in a chat room session. or standing by for instant massaging. Bell is also equipping it with a browser, sothat you can surf the Web at ease. And if you have a TV with picture-inpicture, you can watch and surf at the same time. As well, the unit includes a 40 GB I'ersonal Video Recorder ( PVR). (It's based on the EchoStar 721. EchoStar supplies Fxpressvu with ag its home satellite receivers.) The PVR is a neat device. It' s essentially a hard disk-based sddeo recorder that provides the full range of VCR-style functions, but doesn't need the tape. "I think the PVR functionality is key to selling people on the Combogox," says Glenn Ward, BeU Canada'svice-president of comergent technologies."Just introducing a box with DT H ( d irect to home)/Internet would be much Jess attractive.
RogersTriple Play For its part, Rogers' Triple Play docs everything the Combogox does except oAering a PVR. However, its architecture is much different. Based on Ucentric Systens's tcchtlology (wwwuucentric,cum), the Triple Play ls actually a server. Just put it in the base-
ment, and plug in your cable TV inputs, telephone, TV connections, and even Internet appliances. Triple Play routes signals to ag of them. "The Triple Play server works across the existing pipes of your PC, TV, and telephone," explains Michael Lee, Rogers' vice-president and general manager of interactive services."It's ag about no new wires." It's also about home networking, which is where the Triple Play outshines the ComboBox. With the server housed in the base-
pany. But if you' re a cable TV subscriber, be aware that choosing the ComboBox will require you to sign up for both Bell Expressvu (with the attendant dish antenna) and Bell Sympatico. In reverse, if you' re a Bell Expressvu or Sympatico subscriber (or both), you' ll have to sign up for cable TV and cable Internet access to make your Triple Play work The third factor to consider is capability. ComboBox has a PVR; Triple Play does not (at least not yct; Lee says it could be upgraded to include one in future). Meanwhile, Triple Play is designed to port MP3 tiles directly t o y ou r s tereo; (knnboBox is not. Then there's network reliability. Based on this writer's expericncw, Sympatico High Speed DSI. is very stable and reliable. Meanwhile, RogersOHome is improving thanks to system upgrades; with any luck, th«problems that dogged its network are largely a thing of the past. This said, it would be wise to revisit this issue closer to your purchase date. A good p lace t o g e t us e r f e edback o n R ogersOHome's progress is a t t h e Rogers@Home Users' Association Web site (wwwlhua.org).
We' re not just for collectors (Unless you happen to collect things like brand new computer equipment)
With millions of items listed every week, we' ve got just about every computer product you could want, new or used. So before you go spending weeks searching for a bargain, check us out first.
lite stakes One thing is certain: both Bell and Rogers are banking on convergent devices to hold their tuif in the brave new e-world... and, if possible, to help them seize customers from each other. So, although it may look like a set-top on your TV, or a server in your basement, don't be fooled. As far as Canada's largest telephone and cable TV companies are concerned, they' re weapons of war. CJ
.CA ftj you urartt it, somebody's got it
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ment, it's ideally located to act as a home network hub. In contrast. the ComboBox is more of a localized TV-centric device.
JamesCarelessis anOttawa.basedwriter whocan be reachedat james@ljtdesiga.com. ssswcanadammpslasmm n/E COE EPt/IER l%pER GREA TER TORONTO EOTRON OCIOBERzuul
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Handheld or hands-free, cell phones stymie drivers, study finds ITASCA, IiL —New research investigating the impact of cefi phone use on automobile safety found that motorists can double
their chances of missing tmffic signals by chattingon the phone while they drive. The study, conducted by researchers at the University of Utah, also found that the
deleterious effect of mobile phones on the roadwas the same even when test subjects used hands-free devices.
"...initiatives that restrict
hand-h eld devicesbutpermit hands-free devicesare not likely to reduce interference
fromthephoneconversation, becausethe interference is, in thiscase,due to centralatten-
tional processes."
is publishing the study's findings in the current issue of itsInjury Insights newsletter. The researchers, working on a larger project that will be summedup in a future issue of Psychofogicof Science. enlisted 64 undergraduate students who were randomly
assigned to oneof four groups — radio listeners, audio-book listeners, handheld cell phone chatters, and hands-free phone users. The test subjects manned a joystick with a thumb-pressed "brake" and were asked to
respond to simulated traffic lights on a computer screen. Those talking with passengers or listening to radio or audio books showed almost
no degradation in their performance, the researchers reported. However,although the number ofmissed
signals waslow evenfor cell-phone users, it was double that of a control group that facedno distractions. In addition. the researchers said, cell
needs more research to help us fully under-
phone,change a CO,orlook ata map while
stand the public policy implications of the growinguse of cellphones and otherelectronic devices—such as global positioning systems, faxes and computers—in moving
driving," he said. John Moffat , chairman of the National
vehicles." In astatement issued in response to the Univer sity of Utah fi ndings,the head of a
didn' t want the cell-phone safety debate to let off the hook other sources of driver distraction.
cefi -phone indusby trade group said education— not new laws— is needed to increase driver safety. "Thewimlessindusby haslong held that
"In all these discussions, fm con cerned thatthe focus on technology is overriding
educationisthe key to addressing the issue of driver distraction," said Tom Wheeler, president and chief executiveofficer of the Cellular Telecommunications and Internet Associ ation (CTIA). "Any activity a driver engagesin,besides the task ofdriving,has the potential to distract." "We must remind drivers that their primary responsibility is to drive safely and we musteducate them on how to recognize
when it's appropnate to use a wireless
Assodati on of Governors' Highway Safety Representatives (NAGHSR). also said he
the fact that many crashes can be attributed to traditional distractions and not cell phones,"Moffat said in a prepared statement. "The fact is that actions such as
changing a CD, eating and reading while driving still contribute to many crashes even though much of the media attention
has been on cell phones." According to the National Highway Traffic
Safety Administration (NHTSA), driver distracti on isestimated to be a factorin 25 to
50 percent of highway collisions. —Hewsbytes
phoneusers were often slower to respond to the signalsthatthey did not miss.
What'smore,the study, conducted using simulated driving conditions, found that ceU phones appear to cause more distraction firr a driver than listening to radio or an audiobook, or having a conversation
with a passenger. "Thisstudy adds new datatotheongoing national debate on driver distractions and
their causes," Alan McMillan, president of the Nati onal Safety Council (NSC, at www.nscorg), said it a prepared statement. "It underscores the importance of reiterating that a driver's primary obligation is to operate his or her motor vehicle safety." The NCS, a private U.s. non-pmfit outlit,
Because drivers using hands-free ceU phones performed just as poorly, the researchers wrote: "Our data suggest that legislative initiatives that restrict handhelddevices but permit hands-free devices are not likely to reduce interference from the phone conversation, because the interference is, in this case, due to central attenti onal processes."
"We suggest that the cellularphone use disrupts performance by diverting attention to an engaging cognitive context other than the one immediately associated with driving," they wrote. The NSCs McMillan said the industry
Motorolaconnectskeyboard to phone Motorola (wwwmotorob.ca) has released a keyboard to enhance the functionality of its i85s and i50sx
Web-enabled phones. The lightweight portable keyboard, called the Motorola igoard, is the size of
standard taptop keyboard. Designed and manufactured by Think Outside
(wwwthinkoulside.corn), it has funcuon keys optimized for Internet-ready phone operations, including accessing wirelessWebservices, launching applications, activating the speakerphone, turning offthe phone,and adjusting the volume. The igoard is currentiy available for US599.95 through Nextel in the U.s. At press time, there was no information on its availability in Canada.
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Digital divide opponents signsagreement with UN WASHINGTON, D.C.— The Global Internet
policy Initiative (wwwgipiprojectorg)—a coalition of U.S.- and European-based mediaand consumer groups working to bridge the digital divide —has inked a
cooperative agreement to offer policy guidance to developing nations through the UnitedNations DevelopmentProgram. In July, Washington, D.C.-based Center for Democracy and Technology (COT) and Intemews,a Brusseis-based Internews nonprofit, formed GIPI as a way to help developing countries enact policies that narrow the "digital divide," a phenomenon characterized by the limited access to communications technologies among the worid's poorer citizens. GIPIhas announced thatit hassigned a memorandumof understanding with the UN Development Program, a global development project with offices in more than 100 countries. CDT deputy director Jim Dempsey said
theagreement lends GIPI a huge measure of cmdibNity in the eyesofothernations. "Thismeans that GIPI can avoid being seen as another U.S.-based organization
promoting American values. but rather as one that comes in partnership with a truly inter nationalbody," Dempsey said. In that regard,the group hopes to edu-
cate and advise governm ent policymakers and grassroots advocates on a range of Internet policy issues, including universal service, privacy, technical standards, bcensing, digital signatures, content con-
l
troi s and the domain name system. The upstart coalition has hired 10 fulltime "country c oordinators" — mostly lawyers — who are familiar with the laws and languages of the countries in which theyare stationed. The group receives funding from a number of high-tech companies, including AOL Time Warner and Microsoft, as well as the
Soros Foundati on and the Markle Foundati on, many of the same organizations that have funded the multination Digital Opportunities Task Force, or "DOT Force" for short. In June, the DOT Force released the results of a 12-month study, which acknowledgedthat at least a third of the world' s population never has even made a
phonecall,much less used orseen a computer. In addition, few developing nations
have the infrastructure or govern m ent
mar-
ket liberalization policies needed to attract private investors. Dempsey said the announcement has already generated interest from several nationsin South America. He added that
GIPI is gearing up for even more interest from othergovernments in the months ahead. "We are also looking at a number of partnerships with nonprofit and for-profit organizations that will allow us to respond to requests," he said,adding thatthe group also has fostered pro-bono relationships with several leading law firms. — Hewsbytes
•
•
Wording of European Union's e-commerce law stirs controversy LONDON— The British government's ongoing plans to implement the European Union's E-Commerce Directive are ruffling some feathers, Eversince the EU approved the directivein May;the U.K,Department ofTmde and Industry (DTI) has been developing it krr the British statute books. The directive seeks to define liability limits forInternetcarriersand otherintermediaries. In early August,the DTI issued a pub; iic consultation paper on the proposed ' U.K. legislation, asking. for replies by Nov. 2, to give the British government time to implement it by Jan. Ig. 2002. That is the deadiine set by the EU for enforcement of the laws, Problems are arising because of the wording of the consultation document, with some Internet service providers (ISPs) expressing concern about their liability for illegal content. ISPs are especiaUy worried about chaptersix of the consultation document, entitled "Liability of Intermediary Service Providers," which says that camers cannot monitor the data relayed by .
theInternet user. Although the consultation document saysthat "claims fordamages cannot be directed against the provider for any form of hability," and that "the provider
cannot be subject to prosecution in a criminal case," the proposed (egislation "does not exclude the possibigty of an action for injunctive relief.' Peter Sommer, an IT security analyst and risk expert, and a fello'w of the London School of Economics, said the government has stated ISPS are n' ot liable under the proposed legislation,
unless they trave'been put orr notice to that'effect. "Some ISPs are concerned tiiat the wording of the proposed legislation is not clear enough," he said. "We're getting back to the issue of whether an ISP"ts responsibie'for the actionsof a subscriber with regard to
libel and files of a pornographic'nature,'". he added. Sommer said that his interpretation of the proposed legishtion is that there is still plenty of time to,clarify how the proposals will be interpreted before the
consuitation period ends "Since we have u'ritil November to get issues like these sorted out, the situa-, tion is a long way from being a fait
accompli," he said. The DTI has posted a copy ofits consultation document on its Web site atwww.dt i.gov.uk/cWacommerce/europeanpolicy/ecommerce directiveshtmt —Newsbytes
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WOMADdeblds fee-imsedmusicdiannel LONDON, England— Ahead of
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tional free to buy a permanent copy of the track-the temporary copies will expire aftera month. According to WOMAD, thefirst batch of music will indude tracks from Afro Celt SoundSystem, Ayub Ogada, Nusrat patch AliKhan, Papa Wemba,Ooseph Arthur,and Orquesta Reve.
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Half a billion people online, survey says NEW YORK— The Internet population is approaching halfa billion people worldwide, according to figures released in Augustby the Nielsen/NetRatings Internet measurement service. And, for all those beleaguered PC manufacturers, thatnumber contains some good news.
Nielsen/NetRatings' second quarter Giobal Internet Trends Report shows an increase of 30 million people online since the first quarter of 2001, reaching a projected 459
million people globauy. ThereportmeasuresInternetpopulations of30 nations in North America, the Middle East, the Asia-Pacific region, and Latin America. The firm claims it now measures 93 percent
oftheonline universe,afteradding Argenfina,India,South Africa, and Israel to its latest quarterly survey. Niel sen/NetRatings bases its numbers on more than 40,000 telephone surveys conducted between April and June 2001.
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earchers? Live censored and uncenso'red feeds, updated ')avery 15 seconds,are offered byMetaspy,an extension of V b MetaCmwler search engine.These live search queri es ere being entered'by anonymous surfers on our stop re:free desktop themes;Kudiow B Company; "Oon'tYou
now That".l yri cs;zan hoistergoggles;dreamweaver4.0 rackz; and horsewaierer. hap//www.metaspy.cony
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According to the latest quarterly global trends report, the U.s.and Canada lost ground to the rest ofthe world.The combinedregion comprises 40 percent ofthe online population now, compared to 41 percent last quarter.
gling at the moment is there are opportunities," Tmvyn Rhall, managing director of A.C. Nielsen International Research,told Newsbytes."A lotdepends on the marketing. The Internet is still growing around the world, it is still
goingto dri ve up demand forthese types ofdevices." PC ownership fi gures for the U.s. and Japan were not
According to the latest quarterly global trendsreport,the U.S.and Canada lost groundtothe restoftheworld.Thecornbined region comprises 40percent of the onlin epopulation now,comparedto41 percent last quarter.
available in the report. Another discovery in the survey is that, for the first time,
it became clearthatin some nations home is notthe main place people access the Internet. Previous Nielsen/ NetRatingsquarterly surveys havealwaysborne outtheidea thatmost people access the Internet at home (though broadband is typically accessed in the workplace). That remains true in most nations.
Europe and the Middle East-Africa region maintained similar numbers from the first quarter, accounting for 27 percent of the worid's Internet popo(ation. However, the Asia/PaciTic Rim madeslightgains,totaling 22 percentofthe Internet's audience, (up from 20 percent last quarter), while Latin Americaremains almost unchanged atfourpercent. In anotherfinding, the reportindicatesthatthe highest
ratesofcomputerownership in the home are in some ofthe smallestdeveloped countries.About 65 percentofhomes in SouthKorea,Sweden, and Austmlia contain at leastone PC, the report indicates. Meanwhile, some Western European markets fall weli behindthose numbers.In Germany, 48 percent of homes
haveat least one PC,while in the U.K.the number is 46 percent. France follows with only 34 percent. "A messagethere forthe PC guys who are maliy strug-
But it is not true in Latin America, for instance, where nearly nine million people —or 51'percent of the Internet
populations in Brazil, Argentina and Mexico—use the Net outsidetheirhomes.Thatcompares with Europe,the Middle
Eastand Africa,where 33 percentofpeople accessthe Web outside their own houses, and in the Asia-Pacific nations, where the figure is 23 percent.
Thesurvey fortifi es what has been known forsome time. The United States and Canada are rapidly losing dominance
on theInternet. Rhall suggests that the real gmwth in online population in future surveys will be seen in Asia. "Europe's catching up," Rhall said. "But Asia has India,
China,some ofthese huge populations.You've only got to get the wheels turning there quickly, and they' ll overtake everybody through sheer numbers." —Hewsbytes
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older coaxial wiring. Instead, to get a secondcomputerconnected,we used a D-Link
we were surling the Net in the living mom.
From:D-Link SystemsInc Slow.dlink.ca Eslinutel pdce:5413(Gateway), 5185(Adapter)
into both a cable modem and our PCs
DWL-120 USBWireless Adapter.
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Ethernet card. Next,we hadsome configuration to do on the DI-713P.This is handled via Web browser,with the device showing up at address 192.168.0.1 by default. In order to get
Tllinkpad 1200 i Series From: IBMCanadaLld. www.ibm.ca Eslimaledprice'. 51,499-51,799 ased on our experiences, it's dear
that setting up a wireless network (WLAN) system is no more difficult
than setting up a conventional Ethernet LAN,and considerably easierthan physically stringing wire. Current IEEE802.11 hard-
wareseems simple and stable,and the one challenge is threading your way through
thesame old morass ofTCP/IP settings. For the' test, we deliberately used a mixtureofvendors:a DI-713P Nreless Gateway
from D-Link Systems Inc.and a ThinkPad I Serie s1200 notebook,from IBM Canada Ltd. Following the instructions, we powered
online, you need to enter the Host (user) Name assigned by your Internet provider. Also, in this particular case, because we were switching from an existing wired instal lation, we needed to make two other changesto the TCP/IP settings. Rrst, the PCs address was changed from 192.168.0.1, an obviousconfiict with the Gateway, to 192.168.0.5. Then 192.168.0.1 was added as the Default Gateway in the Windows 2000TCP/IP settingsdialogue.Atthis point my PCwas on the Internet and surfing as
happily it did before the switch. The Wireless Gateway includes support forthree 10/100 wired Ethernet connections, but the neighbouri ng PCs were on
First, we installed the drivers, then we plugged in the tiny adapter,shaped about
like a smaliish palm-size PC. Again, we neededto tweak the pre-existing network
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It got even better. Firing up Realpiayer, we tookthe ThinkPad out the front door.
The music continued streaming clear and glitch-free (attracting a fair bit of attention
cli cked the old PCI Ethernet adapterin the
from the neighbours). Finally. about three housesalong a "lost connection" message came up.Waging back,we found the connecti on had been restored before we gotin the front door.Obviously, covemge fi rom a
Control Panel Networking applet and select-
ed Disable. Then we typed ip coniig/rulewto reinitialize the TCP/IP settings. (We could have rebooted instead, but Windows 2000
rarely requires it.) Again, we were up and happily surling. Peribrmance was indistinguishable from the original wired setup, and positioning of the USB adapterseemed to have no effect on the stability ofthe connection. Forthemaladd test.wetooktheThinkPad
downst airs.Upon being powemd upthe notebookdid some mysterious Nndows Me setup stui' f,then showed the Nzani forcmating a
newInternet connection.We choseLAN con-
PHONES
singleaccess point should be more than adequateforanything shortofa mansion. Then.' sno question that home and smalloffi ce networking just got a whole lot
friendlier and more flexible. The only remain ing downside is the need to know about TCP/IP, DNS, and similar arcane
information any time you deviate from the mostbasic confi guration. — Frank Ienk ' pdm olTbhlPad130015snssdspu nbanm nlisuradon
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CanadalT.corn (QANLCanadEITcom)— a portalfor Canadian informationtechnology professionals— has announced the addition of new features designed to improve navigation and enhance interactivity at its popular Web site. Theseinclude the launch ofdedicated B.Cm Alberta,and
•
Saskat chewan/ftanitoba sections— previously these regions were grouped together. All content items (Company Profiles.News, Events,Careers,and OntheWeb articles and Lmks) have been re-indexed to refiect the separation ofthe regions,and thejob board can be searched by city and by region. New services indude OuickConnect business-development links and subscriptionbased automated job posting. On a subscription basis, CanadaIT.corn will monitor a member's Web site for new job postings or news releases and automatically add these to CanadaIT.corn job board ornews sections. — TCPStoff t~
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The difference seems to be a matteroftrust.Nore than two-thirds (69 percent)of activeCanadian Internet userssay they're confident thatthiscountry'sbanking industtycan ensure that financialtransactions done online are secure and account information private. By comparison, fewer than half (rsg percent) of active U.S. users are confident that the U.S. financial services industry can do the same. Active users of the Internet in the U.S., meanwhile, subscribe to three times as many online newsletters as their Canadian counterparts, and are far more likely to shop online.
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Although Canadians might gripe about their banks. Internet users here are much more confi dent than Americans about banking or investing online,according to a recent study released by Ipsos-Reid (wwwipsos¹eidcom). This summer, the research firm interviewed active Internet users in the U.S. on a vari ety ofsubjects— from Internet banking to music downloading— and compared the results with a similar group of Canadians. Ipsos-Reid found that, on a per capita basis, CanadianInternet usersoutpace Americans when it comes to overallInternet usage, music downloading, and access to high-speed Internet services. Nearly two-thirds (61 percent)of active Canadian Internet users have conducted financial transactions online, compared to less than one-third (29 percent) of respondents in the U.S. Moreover ,48 percentofCanadian Internet userswho have been onlineforlessthan a yearhave already banked online,while just I3 percent of U.S.Internet newcomers
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uauuhcanada/omputel.con THE COMPUTER PAPER GREATERTORONTOEDITION OCTOBER2007 SS
< NEW Bt NOTABLE >
Fuji(suintroducesUStt scanner
SonyCyher-shotsIo small Sony (www.sony.corn/di) has
Fujitsu Canada (wwwfujitsu.ca) has unveiled the ff -4110CU, its first USB scanner. The new sheet-fed model hasa maximum scan-
unveiled two slender Cybershot digital still cameras that are its smallest cameras to date. The DSC-P5 and DSC-P3 bringnew featuresto Sony's P series, including an AF 4 Illuminator hr focusing in 4 the dark and two-shot burst • c v rw ~~a mode. Sony says both models have with simplified menus. Users can also create quick animations using ClipMotion, which automatically mmbines up to 10 frames into a single •
ningspeed of 15 ppm (page per minute) and has duplex and colour capabiiities. Thefi-4110CU istargeted forsmalloffice or disbibuted workgroup environments. It
•
•
,I
hasa daily duty cycle ofup to 500 pages. Theunithasa 50-page document feeder,a one-t ouch launch button, user selectable dropout colours of red, green, or blue, and support for bi-tonal, colour, and greyscale
•
scanning. Itmeasures30.9x15.4x13 cm (12.2x6.1x5.1in.) and can accommodate up to legal-
size sheets (8.5x14 in.). It has a maximumoutput msolution of 600 dots per inch
sequence.
(dpi). The fi-4110CU has a suggested list price of $935 and a one-year warranty.
The DSC-P5 has a slim proiile thanks to a two-step barrel lens that retracts into the camera body and a tiny new rechargeable battery, the C-series InfoLithium,
—FCPStaff
whichhas enough powerforup to an hourofcontinuousshooting. Ithas a 3X opticalzoom, 6X digitalzoom, and 3.34 megapixel maximum resolution.
The Cyber-shot DSC -P3 camera looks similar to the DSC-P5, but is faster and lighter due to a fixed 3X digital zoom lens. It has 3.34 megapixel maximum resolution and
off ers high-speed focus. Both models use Sony's proprietary Memory Stick slot and come with an 8 MB media card, as weil as the Infotithium battery, AC adapter/charger, AV and USB
cables, and application software and drivers. The new cameras are scheduled forrelease in October and have suggested prices
of US$600 (DSC -P5) and US$500 (DSC-P3). —TCPStaff
ulast fromthe adpas~
H
NB-Thumb through an old Life magazine and you' ll see them: the ladies in long ski and perky hairdos, the kids with the sgngshots in their back pockets, dad with a pipe in" the easy chairwatching the new AdmiralTV.Alithese ads featuring ingenues and smok ersare back, thanks to the Ad Access Project. Funded by the Duke Endowment Libra 2000 Fund, this is a database. of more-than 7,000 advertisements that were printed in Americanand canadian newspapers and magazines between 19'11 and 1955. Ads fallinto are categorized under the headings radio, television, transportation, beauty and hygiene' and World War IL' The ads in retrospect tell quite a tale about our values and our culturd during the hrst half of the twentieth century. hltp//scriptonum,lib.duke.edu:ROadaccest/
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waw.(AH440((shplxstmm THE COMPUTER PAPER GREAT ERTORONTOEOITION OCTOBER2001 57
( CA REERS S T R A I N I N G >
Slim reference helps new users delve more deeply into GIMP By SteveCoe
It was with a big smile, then, that I
greetedGIMP (GNU Image Manipulation
M
any years ago a friend introduced me to anAmiga program called Deluxe Paint.I' d never used a
paint ing program before,and the concept absol utely blew me away.I used to spend hours playing with it and its laterincarnations.
Program). an open source painting and
image editing program. It was the closest thing rd found to the original Deluxe Paint. GIMP is an immensely powerful pro-
Reference
Auihor. SvenNeumann Publisher. O'Reilly
Fifteen dollars Canadian wili get you GIMP Pocket Reference, a guide written by
ISBN 1-56592-751-1
oneofthe developers ofthe progmm. The
Price: 514.95
author is a student of physics at the Univers ity ofDusseldorf,butdon't letthat
When Imoved to the PC there was,
putyou off .You don't need a degree to understand this book. As withany computer book, there is a chance it will be obsolete before it's even
Paint. The closest the PC got w as PaintShop Pro and Photoshop, both of which are now horribly bloated.
available on the Internet for this program,
the really good stuff) is the section called the Image Window. This is where things get really heavy, covering topics like channels and layers. Despite many years of playing with
unfort unately. no comparable progmm and I always released, but thankfully massive changes missed D e luxe to this program are few and far between.
0%%LY'
It starts out covering the toolbox, While what the majority of the toolbox does, this section is a great help to those diving into image editing for the first time. There is also great detail on what all the tools do, some of which isn't immediately apparent. The core of the book (in other words,
gram, and best of all it's free. Of course, being a very complex program it can be hard to fathom what everything
wwworeillycom
painting, and all manner of other interesting effects. While there are hundreds of add-ons
long-time gmphics manipulators will know
does.Loading and saving graphicsis easy enough,butifyou want to delve into its more powerful features, you will need some help.
GlggpPocket
cated. The book is well laid out and explains eveiything over the course of gy pages.
Thisbook covers GIMP 1.2. GlrtrP Pocket Refemnce covers every facet of the program, from the brain numbingly simple to the painfully compli-
thisbook only covers those that «ome with it.
In the finalpages,there are sections on the rc fi(es, the configuration files that tell the program where to look for brushes and the like, as well as a rather handy list ofwhat file formats GIMP can handle.
Althoughmost users wig probably use standar d formats, such as JPEG or PNG, otherusersmay liketo know whatthe program can handle. While it's easy to see within the program what Rrrmats it supports,the book tells you exactl y what parts of a particular lile speciifiication it
graphics, I don't actually play around this much, but the book gives nice explanationsas'to what it allmeans,and leaves
can handle. Overall, this is another top O'Reilly
you informed but not overwhelmed. Perhapsone of the coolest features of
book.Itamazes me that only one publisher seems to release books like this.
GIMP is the number of filters (tools to alter an image) it ships with. Some are simple, subtle affairs, such as sharpening
Like many other O'Reilly pocket references.thisbook isforthose whojustwent thefacts.A greatbookforthose who want to delve deeper into the inner mysteries of
up theimage or softening it, others go much further and allow you to add lens fiares, make the graphic look like an oil
GIMP. — ConadoComputes.corn
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Epost (wrrwepostca), canada Post' s electronic post office service, has announced an agreement with fic« INCFpost Microsoft's Canadian Web portal, MSN.ca. The e-biils, =„~=====:-=-."- E e-statements, and e-forms services currently available @ I RII at ePost will now be accessible through a link in . MSN.caMoney's billpayment section. The agreement with MSN.ca is partofepost's strategy to broaden access to its services through top Canadian portals. According to an epost release, 70 percent of Canadians with Internet access visit a portal on a regular basis. MSN.ca has more than 5.3 million unique visitors per month. Consumerscan open a free, personal, private epost box at epost's own site orat MSN.c a and at other leading Canadian portals stillto be announced. — TCPStaff I
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Sonigisth(addsnewdesktopMonsoon Sonigistix (www.monsoonaudio.com) has released its latest desktop audio offering, the Monsoon NH505 Rat-PanelSurround System.
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Linux browser wars Opera, Netscape, Konqueror,' Mozilla, Galeon, and Skipstone face off By SteveCee
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nceupon a time, you had a choice of one browser for Linux. That was the venerable Netscape, which, in aB honesty, is a tenible browser for a variety of reasons. none of which I will elaborate on here. Over the last few months, though. the situation has changed for the better, with a larger selection of browsers available for this platform than ever before. Which is best?Well, while it's hard to reliably test stability (a site that wig
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crash a bmwser one day will work Rne the next, in my experience), we can test loading times, page rendering times, the look of the browser, ease of con6guration, and basically see what browser gives the best overall performance. The bmwsers up for the challenge here a r e O p era, Netscape. Konqueror, Moziga, Galeon, and Skipstone, the latter two being based
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People change once they go broadband, researcher finds
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l66 MHz Pentium (no MMX), 32 MB of RAM, running Mandrake 8, and the Blackbox window manager. All browsers are versions that shipped with Mandrake Continued on page 91
themselves in &ont of their computer monitors more often. "Across the board, narrowband surfers increased their Web usage when they upgraded to broadband," the company
said. sealing belnsn nnd alter bmedbnnd l aa.'01 I u '01 Chan e ~pae viewsl000 2.4 bition 5.5 billion 1304a
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DynamicWeb page development using PHP: Part III ByNeithScheugill-Roberts n the last article in this series, we looked at some ways to make the most of your PHP installation, utilizing its include statement to create standard headers and footers for the Web pages on your site. and learning how to create a
dynamic.ever-changing display using a
"search" button on a search engine or sub- ensure that all of the required 6elds are mitting your address information in an complete before being submitted and will online e-commerce application, forms are indicate to the user that the information the basis for a truly interactive Web. PHP has been sent to the Webmaster. When the considerably eases this process by includ- form is submitted, the Webmaster is sent ing a number of simple functions an email containing the details the user designed to easily processthe results from has submitted. A simple enough process a standard HTML form. to describe. but it can be tricky to program. One of the great things about PHP
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The survey shows a sharp spike in the number of pages new bmadband users viewed between January —before they got broadband service —and July, after increasing their bandwidth. New broadband users viewed 5.5 billion pages in July after switching from d ial-up accounts, said Sean Kaldor, vice-president of analytical services at N i elsen/ NetRatings. That compares to 2.4 billion page views just six months before, in the surfers' low-bandwidth days. "The same set of people are seeing 130
random function. This article looks at how you can easily create forms using PHP combined with JavaScript. Forms help make Web pages truly "interactive," allowing the user to make choices or submit information to a Web
Step I: Buildingtheform
is that only a few lines of codeare neces-
percentmore pages, "Kaldor said.
One of the more commontypesof form functions you'6 see on the Web are forms that allow a user to input information about themselves and submit it to the Webmaster. A good form of this type will
sary to handle this process,and the code is very simple to understand. First of all, we need a simple form that we will processwith ow PHP code. It will contain a number of required elements,
site. Whether it is simply clicking a
include error-checking mechanisms to
Conlinued onpage94
Further, Nielsen numbers indicate, new broadband users in the U.S. increased their monthly Web sessions by 25 percent, sitting down to surf an average of 28 times in July, compared to 22 in lanuary. Continued onpage98
Se OClOBER2001 THE COMPUTERPAPER GREATERTOROHTO EnmON wan.chnhdhmmpurhs.corn
The winner: Netscape Navigator! So, amazingly, Netscape is fastest, but only just. Skipstone, based on the Mozilla engine, loaded quickly in comparison to its other Mozilla-based counterparts. Konqueror and Mozilla took more than three times as long to load as Netscape, which is not a good sign.
Onus bnuwser wars Continuedfrom page 90
8. Let the battle commence.
Load times On higher spec machines these would be much faster, but on a lower spec machine load time is a good indication of how bloated the software is. This is far from a scientific test, but gives you an idea of how long, comparatively, you'B have to wait to start browsing. I ran each browser three times, then worked out the average. Please note that I decided not to go so far as tenths of a second. Also, the time is nat just for loading, it reflects how long it takesbefore you can do anything constructive in the browser.
While looks aren't that important, if you' re going to be staring at a piece of software for hours at a time, it should be visually appealing and not i nduce a migraine. Opera: Clean and simple interface. A big minus is the huge advertising logo at the top right. Opera is not a free product, but you can use a free version that has a sponsor logo at the top. This can be a little annoying, but it is not too intrusive. O perahas various interfacestylesyou can choose, but overall the look stays the same. Not bad to look at, but certainly won't win any design prizes. Konqueror: Clean, simple and boring. Perfectly functional, with the bare mini-
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mum of fuss. The spinning KDE logo in the corner looks very nice, but adds nothing to your browsing experience. Mozilla: You have a choice. You can either have it look like the familiar Netscape or the modern interface. The modern inter face looks gorgeous. Sleek and stylish, Mozilla wins in the looks department. The interface is both usable and easy on the eye. It's also a lovely change to see something other than grey. Galeon:Nasty.Looks cheap and tacky. Probably the worst looking of the bunch. Won't induce a headache, but looks horrible. One thing it does have in its favour, though, is the interface takes up a minimal amount of screen real estate. Skipstone: The icons on the toolbar could use some sprucing up, but this is sleek and simple. No soothing blues here, only the familiar grey. Netscape: Classic —whether that is a good or a bad thing is a personal choice. The interface has stayed pretty much the same over the years, with a few functional changes. It is Netscape, what more can you say? Usable, but for the most part
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6 ONLI N E 8 CON N E CTED > extraordinarily bland. The winner: Mozilla, hands down. It' s terrific that someone decided to take the route away from the greys.
Pagerenderingtimes For this test, I took a 370 KB page from Slashdot (wwwslashdot.org). I saved the page rather than using it on the site, since comments could be added on the site which would skew the results. Slashdot uses a lot of tables, which can take a while to render, so what better test for a browser? Obviously this is a pretty extreme test as most pages are nowhere near as large. Browser Opera K~on ueror Mozilla Galeon S~ki one Netsca e
Pa eloadin time 127 sK.
57 sec
57 Sec.e
34 sec.
Continuedfnr page 92
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to editthe preferences.The preferences option is located under the File menu instead of the Edit menu. This is a bad design choice. Furthermore, when the preferences dialogue is loaded, it is not immediately apparent where the option to toggle JavaScript is. It is actually under the Applications section for some reason, under the plugin tab. Iflogical, given Javascrlpt is actually built into Opera, so is not a plugin. Konqueror: No apparent on-screen option to turn off images and JavaScript, so the logical choice is to head to the settings menu. Open the con6guration dialogue, choose to configure the browser, the options for JavaScript are immediately apparent, as are the options to disable image loading. One exceptionally nice feature of Konqueror is the ability to have JavaScript on. but to disable popups, which means no annoying popup advertisements. Sweet! Mozilla and Netscape: Both browsers behave virtually identically. Delve into the Edit menu and choose preferences. Not really apparent that the option to turn off
Continued from page 91
The winner: Netscape Navigator. Opera is the clear loser here, taking almost twice as long as the other browsers. It would appear the developers need to put some serious work into the rendering engine as the performance was absolutely horrendous. taking almost four times as long as Netscape. It's also interesting to see that Skipstone and Galeon, both based on the Mozilla rendering engine, were faster than Mozilla itself. Skipstone was a little flaky. On the 6rst anempt to open the 6le it locked up, but acted as if it was opening the flie. I had no choice but to klfl the dient and try again after a few minutes.
Ease ofuse In this category. I will carry out two simple configuration tasks: turning off image loading, as well as turning JavaScript off and on. Opera: To turn images off and on, there is a button at the bottom of each browser window. To turn JavaScript off you have
The final verditt It was a close call, but of the browsers tried, Galeon appears to be the best choice. Its not the fastest loading, it doesn't render pages quicker than the other
browsers. nor does it look very nice. The fact is though, of the browsers tried, it offers what I feel is the best trade off between features and performance. Opera is OK. It's my current browser of choice, but one area not covered in my tests is the fact that Opera, unlike the other browsers, uses its own proprietary format for bookmarks, which means that if I want to move to another browser, I will have a tough time importing my list of I'avourites. Mozilla has improved dramatically since I last tried it a year or so ago. It looks lovely, but is slow. Given that Galeon and Skipstone use the Mozilla rendering engine, it would seem that the choice of interface for Mozilla, while pleasing,istoo slow. Netscape was surprisingly quick to load and render pages, but it just doesn't perform that great when browsing. Plus its instabiTity is widely known. Netscape also
has flaws like not displaying CSS (Cascading Style Sheets) properly. While Netscape is a good choice of browser, the simple fact is that it's past its prime,
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both images and JavaScript is under the Advanced section, but once found, easy to deal with. Not sure why turning images olf should be considered advanced, but still. Galeorc Head to the Settings menu and you' ll 6nd everything. A simple menu selection can toggle JavaScript on and off, as well images. Perfect, simple, and elegant. The way it should be. Top marks here. Skipstonw Head to Preferences, then Options. It is all in there. The winner: Galeon. There is no logical reason why yow.-should have to trawl through menus and configuration dialogues to turn images and JavaScript off. The developers of Galeon realize this and have made itafivery easy.The only other browser to reefy come close is Konqueror, particularly with i t s option t o have JavaScript on but popup windows off.
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N ONLIN E 8 CON N E CTED > Galeon was the surprise of the test. While the look of the interface is tenible, the performance was fast and slick, and the ease of changing the options was second to none. As someone who rarely turns on JavaScript or images when browsing. but needs them for several sites, it's great to see someone design a bmwser with that in
SonyCiiborwhotgoesbig Another recent digital still «amara release from Sony (wwwsonycom/di) is the Cyhar-shot DSC-F707. Sonysays the camera features new technologiesthatmake pravi-
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Skipstone was the biggest disappointment. It performed well in some of the tests, but has a few flaws, such as menus disappearing while being used, and it was the only browser to crash during the testing. Overafl, the browser scene in Linux is looking very good, and we flnally have a choice. After the testing, if I had to recommend a browser, it would be a very dose call between Galeon and Opera, with Galeon squeaking out a
the 5 megapixel camera is the first of its kind for the consumer aiar-
ket. The DSC-F707 has numerous manual and automatic controls,
CarlZeiss optics,and an advanced automatic flash system. It features a pivoting Carl Zaiss Vario Sonnar SX optical zoom lenswith F2.0 aperture:a 1.g-in«h LCD screen and an eye-level electronic viewfinder; high-speed AutoFocus and manual focus ring
with LCDmagnifier; Hologram AF (Sony's laser technology for focusing accurately in low-contrast and dark conditions); several metering options (including raulti-pattern metering, which divides a scene into a matrix of cells that can be metered separately); and NightShot mode (for capturing infrared imageswhen there is no light).
victory.
Opera is slick, but its page rendering is nothing short of horrendous. Galeon performed well in all tests, and. aesthetics aside, it's a good choice. An honourable mention should go to Konqueror. Of the other browsers, it was the nicest, and scores big points for enabling you to kill popups —a feature I hope is introduced in more browsers. One final comment: only Netscape actually comes with built-in Java support. For the others, you*ll need a Java environment to run Java applets. — CaaadaCompares.com
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The DSC-F707 captures both stills and short video clips in a variety formats and offers in-camera editing functions. It also has a QipMotion feature for creating 10frame animations. Ituses Sony's propriety Memory Stick slot and comes with a 16 Mg card,aswellasan InfDLithium M battery,an AC adapter//charger,AV output and USS cables, shoulder strap, and lenscap.
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Now we need to create a "response" page that does ag of the form processing using PHP and delivers an acknowledgement page to the user, con6rming that their information has been submitted. Here' s what that corresponding code looks like
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< ONLI N E g C ON N E CTED» Save this code as response.php. There are two main parts to this page: the PHP code that does the pmcessing of the form information from the previous page, and the straightforward HTML that displays a simple "thank you" response to the user. The PHP code contains string variables designed to send information directly to the Webmaster in the form of an email. There arefour such string variables used in thiscase,all of which correspond to the parts of an email: SmailTo, SmailSubject, Smailgady,and Smai(Headers.The SmlilTavariable sends the information to whatever email addressyou choose, Smai)Subjectcorresponds to the title of the email, and tbe variousSmailgadystrings contain the user's input from the form. The SmailHeadeis delivers the various headers in the email. Each of theSauifgadystrings passalong the form information contained in the "named" fields. For example:
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We now have two pieces of the puzzle: the form, and the form response. This may be enough for some simple applications, but at the moment there is no way to ensure that all of the crucial ge)ds of the form are Med in. You could get a name but no phone number or email, which in most cases isn't of much use. The final step is to add form-checking elements using JavaScript that forces the user to 6)) in certain required De(ds.
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Domain dispute fast track 'biased' Ottawaresearcher evacuates UDRP resolution record OTTAWA—A legal expert's analysis of
Unfairnessln the UDRP, found that the
fast-track arbitration, which is used to settle disputes over the ownership of Internet domain names, suggests that the process is fundamentaBy biased in favour of outfits that want to wrest addresses kom so-called cybersquatters. Since the introduction of Uniform Domain Name Dispute Resolution Policy (UDRP) by Internet addressing authorities almost two years ago. critics have pointed out that trademark holders who
Geneva-basedWorld Inte)lectue) Property
launch complaints under the policy win
of the time. Two o t her a r bitration o u tfits, EResolution of M ontreal, and CPR Institute for Dispute Resolution in New
in an overwhelming majority of cases. However, the new study released in late August by Internet law expert Michael Geist says the methods used to select the arbitrators who rule on UDRP caseshave had a dramatic impact on who wins and who loses.
Organization (WIPO), whose Arbitration and Mediation Center has handled 58 percent of ICANN's UDRP caseload, rules in favour of the trademark holders 82,2 percent of the time. The U.S.-based National Arbitration
name holder) exercises an option to have three panelists, the complainant selects one, the respondent selects one, and the service provider assigns the third, often with suggestions kom both sides.
Forum (NAF) has processedmost of the
Geist said acloseexamination ofdecisionsmade by NAFpaneli stsshowsthat...thebusiest panelistshaveabove-average recordsoff finding in favourof trademarkholders.
remaining cases—34 percent in all — and renders decisions favourable to' the com-
plaining trademark holders 82.9 percent
York, have been assigned just eightper-
Internet Corporation for Assigned Names
cent of cases between them. with complainants winning 63.4 percent of the time at EResolution and 59.1 percent at CPR. Geist said it's not surprising that the
and Numbers (ICANN) to help sort out conflicts over the rights to wordsusedin
trackrecords ofWIPO and NAF attract the more UDRP business, since. under
.corn, .net and .org domains, hasseen rulings in nearly 3,400 disputes involving more than 6,000 addresses. Geist and five students at the University of Ottawa Law School,where he teaches, examined all UDRP cases decided as of
ICANN rules, it's the trademark holder Sing the complaint who gets to choose the dispute resolution provider. But Geist said his analysis also suggests that when staff at WIPO and NAF are solely responsible for choosing the individual arbitrators who will hear their cases, trademark holders are even more likely to win. The study points out that an arbitrator (known as a panelist under the UDRP) is selected by a service provider such as WIPO or NAF alone when the complainant (the trademark holder) requests
The UDRP,originally established bythe
July 7. Their study confirms suspicions that the two organizations whose arbitrators write the lion's share of decisions are also most likely to rule in favour of the trademark holders—usually larger companies—who instigate the complaints. The study, called Fair.corn? An Examination of the Allegations o
fSystemic
just one panelist. When the complainant or the respondent (the current domain-
Geist said that in the lower-cost singlepanelist cases—more than 90 percent of all cases— complainants win 82.3 percent of the time across all providers, and 85.4 percent of the time with NAF, and 84.4 percent of the time with WIPO.
However. when three panelists are on the job, complaints have won just 60.3 percent of the time, the study says. At WIPO, complainants are winning just 64 percent of the time under three panelists, while at NAF that number is even lower, 51.9 percent What's more. Geist said, a close examination of decisions made by NAF panelists shows that just six individuals were responsible for 53 percent of that organi-
Meanwhile, Geist said. some NAF arbi-
trators who are widely seen as "respondent-friendly" have yet to be assigned to even one lone-panelist case. The study showed that the busiestarbitrator at NAP is James Cannondy, who has found in favour of complainants in 95.7 percent of the 140 cases in which he was the only panelist. That's six wins for respondents,
Carolyn MarksJohnson haspresided as sole panelist on 106 cases, finding in favour of the complainants in all but three The third, fourth and fikh-busiest NAP arbitrators —James Buchele, R alph Yachnin and Harold Kalina — also are
complainant-kiendly more than 90 percent of the time. On the other end of the scale, Geist said, are WIPO-stabled arbitrators such as G. Gervaise Davis —known for a lengthy battle against the animal rights group
PETA onbehalf of an individual who held the PETA.org domain — and Milton Mueller, a Syracuse University professor who wrote a UDRP critique titled Rough Justice. Neither Davis or Mueller have ever been assigned by WIPO to work as a sole panelist, but have been chosen 20 times by respondents—in WIPO cases and in cases decided by other providers, such as NAF — to serve on three-member pands.
zation's 966 single-panel casesup to July
"That Davisand Mueller would bepop-
7. And the busiest NAF panelists have above-average records of finding in favour of trademark holders.
ular among respondents... comes as little surprise," Geist writes. "The complainant Contirrued on page 103
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e ONLINE I CONNE CTED e panqaechange once Ihwr ge bnnnanmd
ny's 65,000 U.S. home panelists, whose
Conlinuei ffom page PD
surfing habits Nielsen constantly moni-
band's constraints. Or, perhaps. their increased usage reflects what can be
And new broadband users spent 23 percent more time surfing the Internet, spending more than 15 hours online after they made the switch. The number of new, at-home U.S. broadband userssoared 121 percent in the six months ending in July, the company said. There are currently nearly 18 million high-bandwidth Internet surfers in U.S. homes, comprising about 18 percent of the nation's 102 million wired households, Kaldor said. All those numbers are extrapolations
tors. Kaldor said the company'9 ratings
expected among normal Web users who
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quickly." Perhaps not surprisingly, streaming
usage among 225,000 people in 26 countries, though no other nation was surveyed for the broadband ratings. Kaldor acknowledged that there has been some debate about whether new broadband Internet users already were frequent Internet visitors, and whether their use spiked once Efeed kom narrow-
There's a message for content creators in the survey, Kaldor said, since Web-pdge views doubled, while time spent online mse by just 23 percent. "People are just
media is an important driver among people who pay for higher bandwidth, Nielsen/NetRatings indicates. Video often
Ther e'samessageforcontent creators in the survey... "You haveto create moreand more content becausepeople are ableto consume itmuch more guickly.u
is still clunky even at higher speeds, but
many other forms of streaming media are
"Some of this is attributed to the fact that }manyj were aggressive Internet users
before they got broadbanck it's hard to do a lot when you have to do dial-up," he said, "But that's only about fiveto 10 percent."
finaBy earning their stripes in broadband formats, accordulg to Kaldor. "Between streaming audio and radio information. between enhanced advertisements or enhanced catalogue information for e-commerce sites —all those diferent varieties of streuning mediawe see much higher usage among broadband users," he said. "That leads us to the condusion that it's one factor that's lead-
ing us to broadband." — Newsbyles
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Word fields
4
ne of the least understood features of Microsoft Word is its field codes. These are not, as you may have assumed, related only to Mail Merge. In fact, they can be used for lots of other purposes. This month, we' ll lift the lid on Word's field codes and show you some fun and useful things you can do with them. You' re sure to find a use for some of these field codes in your own documents.
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Field codes are placeholders in a document that mark where some variable text will appear. For example, if you want to place the current date in a document you can use the Date field. Because it changes every day, a field code or placemarker is used rather than the actual date so it wiU update when the date changes. Word allows you to choose whether you want to see the field code in your document or its result and you can easily switch
bers) use:
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=RANDBETWEEN(10,100)
AB Stan Cancan
Baysworked
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The Analysis ToolPak's NETWORKDAYS function calculates the number of workdays between two datestaking into account
talall I a a
holidays that you specify. Place the holiAbtomabrslly numbering bibeti is easy to usingWorri's SEQfield mrie.
between the two.
ond date format in the list, enable the Update Automatically checkbox and click OK. This inserts a Date field but this time the date is probably formatted a Un(e differently. You' ll see the format specified in the field code itself when you display it (Alt + F9). Many of the items on the Insert menu are actually Word field codes. You can also insert a Word field code if you choose Insert, Field, then select the field code from the list. To try this, choose Insert, Field, then from the Categories list choose Date and Time, and from the Field Names list choose Date. Now click Options and choose the General Switches tab. Here are the available options
To see a field code at work, press Alt + Shift + D to insert a Date field in your document. This will allow you to see the current date or the Date field code. You can switch between the two by pressing Alt + F9 (this is a toggle shortcut key and switches between displaying aa the field codes in a document and displaying their results). The field code will look something like: (DATEI@ "dd-MMM-yy")
Inserling Sdd codes There are many ways to insert most of the available Word fields in your document. You' ve just seen the shortcut option. You can also insert a date by using Insert, Date and Time, select the sec•
Continued on page 104 .
.
I
Strings in Java By JacquesSnrveyer tring manipulations are important to every programming language, but especially so for Java. Because Java has become the language of the Internet, it is now used for assembling and disassembling IP and other communication protocol packets; parsing HTTP, FTP, HTML, XML tags, etc. ln general, doing elaborate String manipulations is inevitably a large chunk of Java applications. So getting to know the Java String manipulation capabilities is important. And for a variety of reasons, Strings are one of the most idiosyncratic
Use the RANDBETWEEN functi on— part of Microsoft Excel's Analysis ToolPak —to returna random integer between any two numbers that you want to specify. For example, to return a random integer between10 and 100 (induding both num-
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of Java language syntax. If you are a C or C++ programmer, repeat the following 100 times: "the String class is not equivalent to a char( J array." In fact, first on our list of commonly used String functions is copyValueOf(), which transforms a char[) array to String. Perhaps it is best to repeat the definition of String directly from the Sun Java API reference: "The String class is used to create and manipulate fixed length text Strings." The key here is that a String is of fixed length and any change to its length by operations like trim, substring, and concatenation work by creating a brand new
days across a row or down a column and name this range Holidays. A function like
this will give you the number of workdays for the month of October (taking into account holidays that fall in that month): =NETWORKDAYS(DATEVALUE( "1/10/2001"),DATE VANE("31/10/2001"),Holidays)
Eff edive rates If you' re receiving 4.75 percent interest per annum and the amount is compounded
quarterly, the rate you' reactually receiving is higher. To calculate how much higher, use the EFFECT function to calculate the effect ive interestrate: HFFECT(4.754b,4)
The end oi the month
String. The old String is marked as null, discarded and made available for garbage
collection. TTtis, therefore, is the fundamental performance trade-oS' associated with using Strings: if your String operations involve lots o f co ncatenations, c haracter/ subString insertions, or deletions you may want to use the sister class StringBuffer along with String to do your advanced text manipulations. If you are just parsing the String and not changing it, you can easily stay within the String class. Unfortunately, Sun i n i t s w isdom declared in the Java API that both String Continued on page100
The EOMONTH function returnsthe last day ofthe month. It's syntax is date (the date to measure from), and months (a positive or negative value representing months ahead or prior to the date). So, the last day of this month will always be: =EOMONTH(TOD AYO,O)
Pain-free looknps Lookupsaren'tthe easiest Excelfunctions to create.Ifyou need one, tiy the LookUp WizardAdd-in.Choose Tools,Add-ins,then select the Wizard. Now choose Tools, Wizard, and LookUp,then step through the Wizard to create the lookup function.
On-Iha-Syconversions The CON VERT function converts from one Continued on page f05
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« C A REERS 8
T R A IN I N G
Java ltnorlalsl Part 10 Cowtimred frompage 99 and StringBuffer are to be final. This means neither class may be inherited or extended. Nonetheless, I haveseen implementations of a Text class that, in efiect, copies StringBuffer code then adds String plus additional functionality to form an alternative to the String and StringBuffer classes. I leave this as an exercise to the ambitiousreader to create a superior superset of the Stringclass (it is not easy). String is a predefined, specialized dass in Java and not a primitive type like Boolean. int, or double. String is specialized because it has anumber of added features other classesdo not have in Java. First, the plus operator is overloaded for Strings in Java and indicates concatenation. It is one of the few cases in java in which operator overloading is allowed. In fact, operator overloading is one of the C++ functions this writer wishesJavahad retained (and is part of Microsoft's new Java-derived languageGtt, or CSharp). In addition, the assignment operator actsas a constructor for Strings. The following two statements are equivalent:
•
Hello World
o
Shin fimdion
Basal on
Strin list static Strin co alueOI cha data siatic Strin~valueO ~fbasic ge char charAt(int index It « I Sl Ih et I O
Consimdsa Sbin for b e Stria Buffer Strin~rhat .
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Aparsorin Java As noted in the introduction, Java programmers find they are constantly required to parse Strings or even files of commands or information in text form. We have written a simple parser that illustrates the usage of some of the common String functions. Our program gets to show off how some of theseString functions are typically used to parse a line of text. Here is the code:
Ca rnies charana datainto ietumedStrin . Converis long, fioat,daub~ le, in char, or Boolean into a String. Returns characterat position index in this Strin . C P fh d th dht I -I = h
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" S PTW Booleanendswit~hStrin suffix) Bool eanequals(Ob'ectob'
C I I Ih dn ' d l h ~SI Returns trueif suffix is atendof this falseotherwise. Returnstrue if obj is a Stun~with samecharactersasfhik
~beijgetg~es
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int indexOIchar chr int lengthQ Sa vin re~lace~ char olde char newc ~C A RIflllhSI ftedm IS l Stri subStrin int istart I~IT I'I O SIWIUPP O
Retufns~osition in thissf~in of firs occurrenceof chr. Counu chatactelsandreturns the lengffi of fhrsString. R lac es every occurrenceof oldewith newc in this svin .
Stlin trim
Removesblanksandwhites ace from both endsof strin .
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import java.lang."; import java.fang.*; publicclassptokeni // Allthe fields will be public for easeof access public int pstalt; public int pend;public char
Returnstmeif this stringstarts with refix. Returnssubstrin of lAis that be 'ns at islart andgoesto end. Rd Sl ~ I h ll d d M
55
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plype: // ptoken=pafsetoken tells I things: // where it siaits in the line -pstart // where it ends inthe line - pend // and whattype of token it is; // currently just 'o'= operator // 's' = for string // but n=number, k=keyword,v=uari ablenameare other possibilities
Note:Iho refeuloee tnaanmsirius;thusformsurinsxharAt(o) "thb isnwsnins.
The second idiosyncrasy of Strings is that they use the same rules asarrays. The following code helps to explain:
//Note alsothat all arraysstart at index 0 System.outpiintln(bb[ii] + " stariswith a " +
bb(iij.charAt(0)); //Finally notethat the first character of a String starts at 0also
public classsti( public static voidmain(StringalgsP)( //Note bbbelow is anarrayof sfrings String bbjj = ("Hefio", "World"); for (int ii= 0; iic 2; ii++)
Suing filstString ="Hello * + "World"; StringsecondStr = newString("Hello World");
I
o
i
ptokeno(
j
//Ihe Constructor is simply inibalized
This Java program when run will print the following before exiting:
PStillt 1; pend= -l;
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//We couldcheckfor number, keyword,etc here // in a morefeature richroutine
ptype= s;
)
npi.pstart= ist;
public sfsfic int psrseNext(String instr, int istart,
[stop= instr.substring(ist).indexOf(" "); //checkfor blanks jstop= (jstop <0)?iend: jstop+ isl; npi.pend= (jslop < jmin)?[slop: jmin; npi.ptype= 's'; returnnpi.pend;
StringPops,ptokennp0[ //This isour Parsemethod. First, findstart of next token int iend= instr.iengthQ; int ist = is(art; //The loopbelow ignoresleading blanksin string //and movesist to first non-blank character in remainingstring whiie(ist < iend gg instcharAI(ist)= " )ist++; //If ist= iend remainder ofsuing is blank; return -I to indicateend if(ist>miend)return -I; //Now checkif we havean ops-operator int numops= ops.length;
)
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Sdng opsp = ("P" "-", "/" " P", "=", ">»", "»',
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Stnng test= " this is a test (okay»1.999)hh=99.09+wlrdit; test= (args.length>ml)? args[0[; test; int ii=o; int icount aS
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Continued on page 102
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while(true)( npi ficount[mnewptokenQ; //Note useof breakto exit out of loop if((ii=parseNext(test,ii,ops,npl(icount[))<0)break;
//There is nooperator; so breakout nextstring chunk
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int nn=0; int mm=0;
//Ths is whatmakespaimg tricky - cursor updates if([stop > ist)iminm(jstop<lmin )?jstop: jmin;
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//We createanarray of 40empty ParseTokens; this is ugly //We shall seelater how toput tokens into iinkiist ptokenPnpl = new ptoken[40);
npl.ptype= 'o';returnnpi.pend;
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//Add orchangethis list of operators as desired
npl.ps(art= ist; npl.pend = ist + ops[ii).l
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for(int inc; ii<numops;ii++)( //loop thru all theoperators jstop dst+ insrdubstring(ist).indexOI(ops[(i)); if([stop= ist)( //We havethe next operator - return it
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// Here isstart up/test routine public staticvoid main(Shing[)args)(
int jmin = 9999999; int jstop=o;
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public StringtoSlringQ( //Allow tokensto print themselvesout intelligently return "Start="+pstsrt+" end="+pend+" Type="+ptype ": ";
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< CAREERS & T R A I N I N G x lava lblodalar Part 10 Continuedfrom page1or mm = npiiicaunt).psiart; nn ='npl[icaunil.pend; Sysiem.ouiprintln(npl)icauni]+testsubsuing(mm,
ator in the remainder of the input line.
opsliil.lengthn
Parsing of Input Bne: <Element of XML>123+76v'/Bement of XMLv
nn) );
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leoant++; ) // End ofwhIle loop
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Bemeni of XML 2
) // End ofmainroutine ) //End of piakenclassdefinition
5 6 7 8~
Parse tokens are the way programmers break out command lines and markup language messages into their constituent parts. Sometiines the chunk from the command line is also stored with the token. Note we call on String methods only six times in RU of the Parse token code. However. there is a fair amount of code required to set up the right parameters to be passed to the String methods. Let' s look at each:
9
16 17 20 21 23 24
123 + 76
Elementof XML 25
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Lookslike we are getting the length ofthe opsarray,but we are getting the length of
2 o =operator the String in the operator String array at posit ion ii, We need this because some 16 s operators are several characters in length. 1 7 o=operator This also requires us to put the longer 20 5 operator s before theirshortercounterparts 21 a=operator in the ops array. Thus, the shift operator 23 s «u» must pre cede the greater than sign u 2 4 o=aperaior in the array ops. 25 o=aperaior 39 s 40
instr.substrlng(ist).indexaf(" ")
a =opelatof
treatscharsand Strings separately.
1)ins tr.substring(ist) Again, this returns the remaining substring
instr.substrlng(ist).indexef(ops[ii])
of instr starting at the position or character pointed to be ist.
1)instr.substring(ist) Returns the remaining substring of instr starting at the position or character point-
2)indexaf(" ") Searchesfor the Nrst blank in the resulting
substring,orreturn -1 ifthere is notany.
ed to be ist.
test. subsbing(mm, nn)
2)indexef(ops[ii])
returns 40, the size of the ops array.
Printsout the chunk from the String test representedby this token.
This substring is immediately used by the indexofmethod.It returns the position at
instr .charAt(ist) Return s the characteratthe ist position in the String instr. Note that, again, Java
which the String opsiiil is found in the substring. If it is not found, it returns -1, so weare,in effect,looking foreach oper-
I
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substring(int1,int2) This is a Java kludge, a vestigial programming mistake.
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So now you have had an in-depth look at Strings and a sampling of how some of the key methods and routines work. We shall return to String mainpulation in later tutorials simply because it arises so often in programming with Java. Check the section on Strings in Ivor Horton's book Beginning Java 2 for more detailed explanation of exactly how Strings are constructecL EJ
Again, this is a double caiL
Is really two calls on String functions.
instr.length() Return s the length of the String. Note the difference with array length routine that requires no parens as in ops.length, which
int2 Thisdoes not point to the end ofthe substringbutto one characterbeyond it.Why? Ask the developers ofJava at Sun.
JacquesSurveyer is a consultant and writer, hecan be reachedat jbsuiv@sympaiico.ca.
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< ONL I N E Aimster's controversial loss of its Internet address to AOL Time Warner. Davis, who was also a dissenter in the decision that awarded the generic-sounding Crew.corn domain to the I. Crew International dothing company, said Geist's study supports the argument that three panelists might approach their task more studiously than does a lone judge. Davis said that, even though he has done some work for NAF, be isn't sure how that organization selects arbitrators for single-panelist cases, but that the numbers make it clear that the process isn't random. Wrote Geist: "NAF is not alone on the
aamaln dlaputa fast track "blagad" Continuedfrom page 97 has won only five of the (3 cases in which Davis appeared as a panelist and Davis has dissented in three of those (five) decisions. "Similarly, the complainant has won only two of the seven cases in which Muefier has appeared as a panelist, and Mueger has dissented in one of those two cases." MUCUer also dissented in one of the victories by a respondent. Davis said he has now served three times on panels with Carmody, NAF's busiest arbitrator, agreeing twice and disa greeing — and d issenting — only i n
issu«of caseload allocation bias... A review of aU WIPO panelists that have decided five or more single-panel cases (and thus have a uack record) finds that there are (04 such panelists, afi of whom have a complainant-win percentage that is higher than at least two respondentfriendly WIPO panelists who have never been selected for sole panelist duty. "Of the (04 (WIPO) panelists, only one has a complainant winning percentage that is under 50 percent," Geist wrote. Geist, who was recently elected to the Canadian version of ICANN for the .ca country-code domain, said he will be suggesting that t h e C anadian I nternet
& C O N N ECTEDb
Registration Authority require three panelists for aU contested domain disputes when it completes its UDRP-like rules laterthisyear. Assisting Geist in mining the data for the UDRP study were lawstudents Hafeez Rupani, Anna Russell, Teresa David, Will Karam, and Paul Lewandowski. A copy of the study, in PDF format, is a vailable on Gei st's W e b sit e (aixtucttswa.ca/-geist/geistudrp.pdi). Geist's team has also launched a companion Web site (wwwudrpinio.corn) devoted to the UDRP that allows visitors to track the decisions of individual panelists. — Newsbytes
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C AREERS & T RAI N I N G tsned Ilehb
instructions and the field
Continued jrcm page 99
disappears. To see how this works, open a new Word docu-
for this particular fidd. You can now choose the date format &om the list dis-
played and dick Add to Field to indude it to your Beld code, then dick OK, and OK
again. Another option for inserting Beld codes is to type them yourself. While it may look
document up so the ticket stub and the ticket have tbe
et Ic cmynn ivss Inn ten 'es«t««eni'euti« nuiitsnntig'rnuiuslissn 8 n 8 n I
.«l+QC2(OSdf I ' iws t i/a s E S ig I — e e ~«
same number. To show how this is done, here's a simple example that creates six tickets on a single page. Begin with a new Word
ment and click where some text is to appear. Now choose Insert, Field, then choose Document A utomation f r o m t h e Categories li s t and M acmButton from th e Field names list. In the text area at the foot of the
document and chooseTable,
another, the MacmButton. This Beld is
Insert, Table, then set the number of columns to two and the number of rows to six and dick OK. Drag the dividing line between the dialogue, t yp e th i s: columns to the left so that « I I . ~ r a e6tfl au I NnM euo (Gick hereandtype dte the left column will become li addreisj. Click OK. If 6eld ~ ". ' anno) a narmw ticket stub and the Fttns [c ' codes are set to display right column the ticket itself. Sate: 24-Jd-81 results you' ll see an nina Drag the bottom border of marked [Gick hereand Ape the table down till it sits just wuntnnt the address). Before you test ns inside the bottom margin of tins. save the file, then the page (use the vertical canted niih aWent8dd cede,aiknn teen te edcuy a Regsin adeutaent click and test it. You' ll see ruler to see where the margin t he Beld code text disappear as it is ment) as shaded on the screen so they en ds). Select the tableby clicking insideit replaced by the text you type. stand out, you can do this by choosing a n dchoosing Table, Select, Table, then Using Click Here 6elds in your tem- Tools, Options, View, then &om the Field Ta ble, AutoFit, and Distribute Rows
great for creating Cfick Here blocks in yourdocuments.For example. if you're
pbtesallows youto mark key areas for the document user to type into. It aho allows
creating a template for others to use, you can insert a Click Here block with some explanatory text to indicate what data should be inserted at that point. When the user has read the information and they click the block, their text replaces the
you to indude explanatory text inside the markers to help users understand what is required at specified points in a document. If you want to show the Click Here Raids (and any other Selds in the docu-
like you can simply type them inside a set of curly brackets, this isn't the case. You must use Word's shortcut key combination Contml + F9 to insert a set of Beld
code markers, then you can type your field code inside thesemarkers. To create a date Se)d code, press Contml + F9 then type DATE(@ mlrN(d.W". Move away fmm the code and, if the date doesn't appear, select the entire code and press F9 (this shortcut key updates the selected Geld).
ClickIlarebbck Now that you' ve seen how to insert a Beld
code and use of oneSeld code, let's look at
Shading dropdown list select Always, and Evenly. dick OK.
Cteafisg Sckeb Field codes can also be used to create tickets for events and rafi)es. Word will number the tickets sequentially starting at any number you want. You can also set the u
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« C A REERS 6 one of the two rotated text options. To enter the numbering into the 6rst cell, click in the top-left cell (the first stub) where the numbering is to go and choose Insert then Field. From the Categories list select Numbering, and from the Field names list choose SEQ. In the text area below, type the word Ticket after the word SEQ, then dick Options, and choose the Field Specific Switches tab. Click the ir field and click Add to Field. After the ir in the text area at the bottom of the dialogue, type the starting number for your tickets (for example, 10,000) and click OK twice. The word Ticket is the name you're giving to your autonumbering sequence and their switch sets the starting number for the sequence. Now to add the same number to the ticket itself, click in the top-right cell where the number is to appear and choose Insert then Field. From the Categorieslist choose Numbering and fiom the Field nameslist choose SEQ. In the text area below, type the word Ticketafter the word SEQ, then click Options and choose the Field Sperific Switches tab. Click the ic field, click Add to Fidd, then click OK. and OK again. Notice that you use the name Ticket to continue the pre-existing autonumbering sequence and the ic field simply copies the next closest auto sequencenumber so you get the same number twice. Into the secondcell on the left you' ll use similar steps to add a field that wiB contain SEQ Ticket and in the second cell on the right you'6 repeat the steps that you used to create the cell above. When the cells in the se«ond mw are complete, you can copy the entire row by selecting both cells and choosing Copy. Now select the third row and choose Paste. Continue to Copy and Paste until you' vecreated all the tickets you need (or as many asyou think reasonable to pla«e in a single document). Remember to copy the data from the second row and below (don't copy the top row of the table as it contains the seed number for the ticket sequence).
If your numbers aren't updating, don' t worry. When you' ve finished copying, select the entire document by choosing Edit. Select All, andpress F9 to update all the 6eld codes.
RightMick selecfionhox The final use we have for Word's field codes is a selection list you can create to allow your user to insert text from a list that you' veset up for them. It's a neat tool that uses Word's AutoText field and it is fairly simple to create. Choose Insert, Field, and from the Categories list select Links and references and from the Field names list choose Autotextlist. Inthe text box af'ter the word Autotextlist type the word "staN"(include double quotes). Click Options, choose the Field Specific Switches tab, choose theis switches, and cli«k Add to Field. In the text area below, after the is entry. type staNist"inside quotes (this is a style name, which we' ll set up shortly). Now, to set the screen tip so it prompts the user, choose the tt switch and click Add to Field. In the text area below. after the tt entry, type"Rightclick snd selects person from the list" inside quotes and click OK twice. Your field code should look like this: AUTOTE NTLIST"slaW' its 'stsfgisf(t "Right dickaad
select apersonfrom theI< To create the list of names, start a new line in your document and type each name, one per line. pressing Enter between each one. Select the list of names and, in the Style box on the Formatting toolbar,type stsNist as the new style name and pressEnter. Click the Show/Hide button on the toolbar so you display the paragraphmarkers in the document and, without selecting the paragraph marker, select the first person's name and choose Insert, AutoText, New, then click OK (or
simply pressAlt + F3). Repeat this and add an AutoText entry for each person in your list. You can now remove the names from the do«ument leaving just the Beld code in place. Save
T R AIN I NG w
Skuldt 'tips«F abulousNx«ul functions
your document. To test the 6eld code, hold your mouse over it and wait until the screen tip appears displaying the Help text you typed following the it switch. Now right«lick and you' ll see the list of names appear. Choose a name from the list and it will appear in place of the word Staff in the document. Now that you have the list of names, you can create the dropdown list at any time in the future by simply inserting the ield code in any new document.If you f plan to use this list regularly you can create the field code itself as an AutoText entry by creating it, selecting it, and choosing Insert. AutoText, then New. Type a name for the entry (Staff is a good choice) and click OK.Now you can create the field code at any time by typing Stag
Cunririverf frmapure 99 unitof measureto another.Forexample; to convert32 degrees Fah' renheitto its Ceisim equivalent, use this function Konven(32,"F","C). There are plenty of conversions it can help with. Look in Help to see what «onversioris it will per. form and how to specify each unit of
measure.
I Thesecondlargest value Use 'lARGE to extract the nth largest value from a list. Using MRCE(A2A2002)
returns the second largestvalue,change the 2 to a 1forthe largestand to a 3 for the third largest,'etc..
Squaresandexponents To square a' number, raise it to the power
and pressing F3 (you can use this same
of two, so two squared wili be calculat-
method to make any field code an AutoText entry). There are plenty more Word fields you can use that will help you automate your documents and you' ll find some useful information about them in Word's Help feature. CI
ed by,=2" 2, and two cubed by =2" 3, etc.
To firid the square root of a; number, use the SORT function. The square root of 144:can be obtained using '=SORT(ter). You can also raise the number to the power of one half to find the square root so =tot" 6/2) works just the same. And it
extendseasilyto cube rootsand beyond. HelenBradleyspecializes in wriiiag hands<a tutori-
The cube root of 27? Use =27" (1/3) to find out.
als.Hercolumnsappear regularly in anumberoi
' Continued anpage 106
publications inAusirsiis, Canada,the Usk sadthe
U.S.Contact Helenat heleabnhelenbrsdley«om.
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, Quick Tips: Febuiaus Excel fsmcBons •
Now or taday? Ta return the current date and time, use =NOWO. To get the date but ndt the time, use =TODAYO.Of course the time is based on thecomputer's dock, so if it's wrong, the date and time wi(l be tao.
W hen was thatprinted? Add an entry into a cell on the worksheet to show the date and time it was printed usinga combination ofthe NOW and TEXT functions. For example: ="Printed: '&TEXT(NOWp, "ddd, dd-mmm-Yryy hh:mm")
Snm theseif ... The SUMIF function adds a range af numbersifthey comply to a stated condition. For example, this function adds ali the numbersin the range B2:8300 for which the corresponding entry in column A is Yes: =SUMIF(AI'As,"Yes",81:88).
I UNIF help If you' re having difficulty getting a grip on SUMIF, fire up the Conditional Sum wizard, It' s an add-in,so make sure it's enabled usingTools, Add-ins, then find it on the Tools.Wizard menu, which win step you through creating a SUMIF function.
?06 ocroeER 2001 THE COM pulnr pxpER GREATERroxorno EamON rawrcaaamcampatascom
'
Simply highlight a series of numbers on a worksheet and the Status line will show theresult ofone ofa number oFfunctions applie d to these numbers. With the numbers selected, right-click the function in the bottom ri ght of the status line and choose from the functions listed (Sum, Average,Count,CountNums,Maxand Min).
I
Nore information? We've taken a very brief look at some of' Excel' sfunctions here.Ifyou want to know
more,use Excel's Help and type the name ofthe function into the Answer Wizard to get more usefui information and samples.
AnalysisToolpah missing? Check that the Analysis ToolPak is instaned by choosing Tools, Add-Ins and look for Analysis Too(Pak in the list. If it doesn't appear, install it from your original
Microsoft Office CD. Once the ToolPakisI installed, load it as an Excel Add-In by choosing Tools, Add-Ins, selecting the Analysis ToolPak checkbox, and clicking OK.CI HelenBradley speaalizes in writinghandsan tutorials. Her columnsappear.regularly in a number of publications in Auslralia, Canada, the U.K.and Ihe U.S.Contact Helenat helen@heienbradleycom.
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Quick answes
Continuedfr am page 105
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•